DS-2TD4137 - Camera Hikvision - Free user manual and instructions

Product Type	Thermal & Optical Bi-Spectrum Network Camera
Model	DS-2TD4137
Brand	Hikvision
Thermal Sensor Resolution	384 × 288
Optical Sensor Resolution	5 MP (2592 × 1944)
Thermal Band	8 to 14 μm
Field of View (Thermal)	25° × 18.7°
Field of View (Optical)	90° – 40° (Pan & Tilt)
Dimensions (Ø × H)	Φ168 mm × 195 mm
Weight	Approx. 1.8 kg
Power Supply	PoE+ (802.3at) or 12 VDC, 24 VAC
Power Consumption	≤ 12 W
Protection Rating	IP67
Operating Temperature	-40°C to +65°C
Main Functions	Thermal imaging, fire detection, intrusion detection, dual stream, intelligent VCA
Maintenance	Clean lens with soft cloth; avoid solvents; check firmware updates
Safety	CE, FCC, RoHS; use with approved power supply only
Spare Parts & Repairability	Contact Hikvision authorized service center; no user-serviceable parts
General Information	Supports H.265+ compression; ONVIF compliant; built-in microphone & speaker

Frequently Asked Questions - DS-2TD4137 Hikvision

What is the resolution of the thermal sensor?

The thermal sensor has a resolution of 384 × 288 pixels.

Does the camera support night vision?

Yes, the thermal imaging works in complete darkness and through smoke, fog, and dust.

What is the IP rating?

The camera is rated IP67, meaning it is dust-tight and can withstand immersion in water up to 1 meter for 30 minutes.

How is the camera powered?

It supports PoE+ (Power over Ethernet, 802.3at) or 12 VDC / 24 VAC adapters.

Can I use this camera indoors and outdoors?

Yes, with an IP67 rating and wide operating temperature range (-40°C to +65°C), it is suitable for both indoor and outdoor installations.

What is the maximum resolution of the optical lens?

The optical sensor provides 5 megapixel resolution (2592 × 1944).

Does the camera have two-way audio?

Yes, it has a built-in microphone and speaker for two-way audio communication.

Is the camera compatible with third-party software?

Yes, it supports ONVIF (Profile S, G, T) for integration with various VMS and NVR systems.

What type of compression does it use?

It supports H.265+, H.265, H.264+, and H.264 compression for efficient bandwidth and storage.

How do I mount the camera?

The camera comes with a mounting bracket and can be installed on walls, ceilings, or poles using standard tools (screws and anchors not included).

USER MANUAL DS-2TD4137 Hikvision

© 2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision Website (https://www.hikvision.com/).

Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks

HIKVISION® and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned are the properties of their respective owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS." HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol	Description
DANGER:	Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury.
CAUTION:	Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
NOTE:	Provides additional information to emphasize or supplement important points of the main text.

Safety Instruction

These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.

Laws and Regulations

• Use of the product must be in strict compliance with the local electrical safety regulations.

Transportation

• Keep the device in original or similar packaging while transporting it.
• Keep all packaging after unpacking for future use. In case of any failure occurs, you need to return the device to the factory in the original packaging. Transportation without the original packaging may result in damage to the device, and the company shall not take any responsibilities.
• Do not drop the product or subject it to physical shock. Keep the device away from magnetic interference.

Power Supply

• Please purchase the charger yourself. Input voltage should meet the Limited Power Source (12 VDC, or 24 VAC) according to the IEC60950-1 standard. Refer to technical specifications for detailed information.
• Make sure the plug is properly connected to the power socket.
• DO NOT connect multiple devices to one power adapter, to avoid overheating or fire hazards caused by overload.

Battery

• Improper use or replacement of the battery may result in explosion hazard. Replace with the same or equivalent type only. Dispose of used batteries in conformance with the instructions provided by the battery manufacturer.
  • The built-in battery cannot be dismantled. Contact the manufacturer for repair if necessary.
• For long-term storage of the battery, make sure it is fully charged every half year to ensure the battery quality. Otherwise, damage may occur.

Maintenance

• If the product does not work properly, contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.
• A few device components (e.g., electrolytic capacitor) require regular replacement. The average lifespan varies, so periodic checking is recommended. Contact your dealer for details.
• Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
• If the equipment is used in a manner not specified by the manufacturer, the protection provided by the device may be impaired.

Using Environment

• Make sure the running environment meets the requirement of the device. The operating temperature shall be -40^ to 60^ (-40° to 140° F), and the operating humidity shall be 95% or less, non-condensing.
  • DO NOT expose the device to high electromagnetic radiation or dusty environments.
  • DO NOT aim the lens at the sun or any other bright light.

Emergency

- If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

Contents

Chapter 1 Overview....11

1.1. Brief Description.... 11
1.2. Functions....11

Chapter 2 Device Activation and Accessing ....12

2.1. Activate the Device via SADP 12
2.2. Activate the Device via Browser 12
2.3. Login 13

2.3.1 Install Plug-in....13
2.3.2 Illegal Login Lock 13

Chapter 3 Temperature Measurement ....14

3.1. Notice....14

3.1.1. Thermography Configuration Flow Chart 14

3.2. Automatic Thermography 15

3.2.1 Set Thermography Parameters....15
3.2.2 Set Normal Mode 16
3.2.3 Set Expert Mode 17
3.2.4 Set Thermography Rule 18
3.2.5 Point Thermography....19
3.2.6 Line Thermography 19
3.2.7 Area Thermography 19

3.3. Manual Thermography 19
3.4. Search History Temperature 20

Chapter 4 Fire Source Detection ....21

4.1. Fire Detection Flow Chart....21
4.2. Recommended Scene 21
4.3. Set the Presets....22
4.4. Set Fire Detection Parameters 23

Chapter 5 Behavior Analysis....25

5.1. Flow Chart of Behavior Analysis 25
5.2. Configure the Behavior Analysis.... 26

5.2.1 Set the Scene Tracking....26
5.2.2 Set Rules....27

5.2.3 Set the Scene Patrol 28

5.3. Advanced Configuration 29

Chapter 6 Event and Alarm .... 30

6.1. Set Motion Detection....30

6.1.1 Normal Mode 30

6.1.2 Expert Mode....31

6.2. Set Video Tampering Alarm 32

6.3. Set Alarm Input 33

6.4. Set Exception Alarm 34

6.5. Set Burning-Prevention 34

6.6. Detect Audio Exception.... 34

Chapter 7 Arming Schedule and Alarm Linkage .... 36

7.1. Set Arming Schedule 36

7.2. Linkage Method Settings 36

7.2.1 Trigger Alarm Output 36

7.2.2 FTP/NAS/Memory Card Uploading 37

7.2.3 Send Email 38

7.2.4 Notify Surveillance Center 38

7.2.5 Trigger Recording 39

Chapter 8 PTZ 40

8.1. PTZ Control....40

8.2. Set Preset 41

8.2.1 Special Presets 42

8.3. Set Patrol Scan 42

8.3.1 Set One-Touch Patrol 43

8.4. Set Pattern Scan.... 43

8.5. Set Linear Scan 44

8.6. Set Limit 44

8.7. Set Initial Position 45

8.8. Set Scheduled Tasks 45

8.9. Set Park Action 46

8.10. Set Privacy Mask....46

8.11. Set Device Position 46

8.11.1 Set Manual Compass....47

8.11.2 Set Auto Compass 48

8.12. Set Power Off Memory 48

8.13. Set PTZ Priority 48

Chapter 9 Live View....49

9.1. Live View Parameters 49

9.1.1 Window Division 49

9.1.2 Live View Stream Type....49

9.1.3 Enable and Disable Live View 49

9.1.4 View Previous/Next Page 49

9.1.5 Full Screen 49

9.1.6 Light 49

9.1.7 Operate Wiper 49

9.1.8 Lens Initialization....50

9.1.9 Track Manually....50

9.1.10 Auxiliary Focus 50

9.1.11 Quick Set Live View 51

9.1.12 Lens Parameters Adjustment 51

9.1.13 Conduct 3D Positioning....52

9.1.14 De-icing 52

9.1.15 Synchronize FOV 52

9.2. Set Transmission Parameters....52

Chapter 10 Video and Audio....54

10.1. Video Settings 54

10.1.1 Stream Type 54

10.1.2 Video Type 54

10.1.3 Resolution 54

10.1.4 Bitrate Type and Max. Bitrate 54

10.1.5 Video Quality 55

10.1.6 Frame Rate....55

10.1.7 Video Encoding....55

10.1.8 Smoothing 56

10.1.9 Display VCA Info 56

10.1.10 Audio Settings....56

10.1.11 Two-way Audio 57

10.1.12 Set ROI 57

10.2. Display Settings....58

10.2.1 Scene Mode 58

10.2.2 Image Adjustment....58

10.2.3 Image Adjustment (Thermal Channel) 58

10.2.4 Exposure Settings....59

10.2.5 Focus 59

10.2.6 ABF 59

10.2.7 Day/Night Switch 59

10.2.8 Set Supplement Light 60

10.2.9 BLC 60

10.2.10 WDR....60

10.2.11 White Balance 60

10.2.12 DNR....60

10.2.13 Defog....61

10.2.14 Set Laser Parameters....61

10.2.15 Set Palette 61

10.2.16 Set Target Color 61

10.2.17 DDE 63

10.2.18 Mirror 63

10.2.19 Video Standard 63

10.2.20 DigitalZoom....63

10.2.21 Local Video Output 63

10.3. OSD 63

10.4. Overlay Picture....64

10.5. Set Manual DPC (Defective Pixel Correction) 64

10.6. Set Picture-in-Picture 65

Chapter 11 Video Recording and Picture Capture 66

11.1. Storage Settings 66

11.1.1 Set Memory Card....66

11.1.2 Set NAS....66

11.1.3 Set FTP 67

11.1.4 Set Cloud Storage....67

11.2. Video Recording 68

11.2.1 Record Automatically....68
11.2.2 Record Manually 69
11.2.3 Playback and Download Video....69

11.3. Capture Configuration....70

11.3.1 Capture Automatically 70
11.3.2 Capture Manually....70
11.3.3 View and Download Picture 70

Chapter 12 Network Settings....72

12.1. TCP/IP 72
12.1.1 Multicast Discovery....72
12.2. Port....72
12.3. Port Mapping....73

12.3.1 Set Auto Port Mapping 74
12.3.2 Set Manual Port Mapping 74

12.4. Multicast....74
12.5. SNMP 74
12.6. Access to Device via Domain Name 75
12.7. Access to Device via PPPoE Dial-Up Connection....75
12.8. Accessing via Mobile Client 76

12.8.1 Enable Hik-Connect Service on Camera 76
12.8.2 Set Up Hik-Connect 77
12.8.3 Add Camera to Hik-Connect....78

12.9. Set ISUP....79
12.10. Set ONVIF 79
12.11. Set HTTP Listening 79

Chapter 13 System and Security ....80

13.1. View Device Information....80
13.2. Search and Manage Log....80
13.3. Import and Export Configuration File....80
13.4. Export Diagnose Information 81
13.5. Reboot 81
13.6. Restore and Default 81
13.7. Upgrade 81
13.8. Set Electric Current Limit 82

13.9. View Open Source Software License 82
13.10. Time and Date....82

13.10.1 Synchronize Time Manually 82
13.10.2 Set NTP Server 82
13.10.3 Set DST 83

13.11. SetRS-232 83
13.12. Set RS-485 83
13.13. Set Same Unit 84
13.14. Security....84

13.14.1 Authentication 84
13.14.2 Security Audit Log 85
13.14.3 Set IP Address Filter 85
13.14.4 Set SSH....86
13.14.5 Set HTTPS....86
13.14.6 Set QoS....87
13.14.7 Set IEEE 802.1X....87

13.15.User and Account....88

13.15.1 Set User Account and Permission 88

Chapter 14 Appendix....89

14.1. Common Material Emissivity Reference 89
14.2. Device Command 89
14.3. Device Communication Matrix 89

Chapter 1 Overview

1.1. Brief Description

Hikvision's Thermal & Optical Bi-Spectrum PTZ Network Camera integrates a decoder, thermal camera, and high-definition zoom camera. It performs temperature measurement, dynamic fire source detection, and other smart detections in the remote surveillance of power systems, metallurgy systems, petrochemical engineering, etc. It is equipped with a high-sensitivity IR detector and high-performance sensor. The device is able to measure an object's temperature at a high accuracy in real time. The pre-alarm system helps you discover unexpected events immediately and protects your property.

1.2. Functions

This section introduces main functions of the device.

• Fire Detection: Device can detect a dynamic fire source in the scene and output pre-alarms and alarms to protect the property.
• Temperature Measurement: Device can measure the actual temperature of the spot being monitored. The device alarms when temperature exceeds the temperature threshold value.
  • VCA: Device can perform behavior analysis. Multiple rules can be configured for different requirements.

Chapter 2 Device Activation and Accessing

To protect the security and privacy of the user account and data, set a login password to activate the device when accessing the device via a network.

NOTE: See software client user manual for detailed information about client software activation.

2.1. Activate the Device via SADP

Search and activate the online devices via SADP software.

Before You Start

Access www.hikvision.com to get the SADP software to install.

Steps

1. Connect the device to a network using a network cable.
2. Run SADP software to search for online devices.
3. Check Device Status from the device list, and select Inactive device.
4. Create and input the new password in the password field, and confirm the password.

STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.

Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

1. Click OK. Device Status changes to Active.
2. Optional: Change the network parameters of the device in Modify Network Parameters.

2.2. Activate the Device via Browser

You can access and activate the device via a Web browser.

Steps

1. Connect the device to a PC using the network cables.
2. Change the IP address of the PC and device to the same segment.

NOTE: The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100.

1. Input 192.168.1.64 in the browser.

2. Set device activation password.

STRONG PASSWORD RECOMMENDED – We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. We also recommend that you reset your password regularly. Especially in high security systems, resetting the password monthly or weekly can better protect your product.

Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

1. Click OK.

2. Input the activation password to log in to the device.

3. Optional: Go to Configuration → Network → Basic → TCP/IP to change the IP address of the device to the same segment of your network.

2.3. Login

Log in to the device via a Web browser.

2.3.1 Install Plug-in

You can access the device by installing a plug-in.

Steps

1. Input the device IP address in the Web browser, and the login window will pop up.
2. Install the plug-in according to the prompt.
3. Open the Web browser again and input the device device IP address.
4. Input user name and password, and click Login.

• Help: Get online help document of the device.
- Logout: You can exit safely.

2.3.2 Illegal Login Lock

This feature helps to improve security when accessing the device via the Internet.

Go to Configuration → System → Security → Security Service, and enable Enable Illegal LoginLock.

With the function enabled, the device is locks if the admin user inputs the wrong password seven times consecutively when logging in, and other users input the wrong password five times consecutively when logging in.

Chapter 3 Temperature Measurement

This function lets the device measure the actual temperature of the scene. It alarms when the temperature exceeds the temperature threshold value.

3.1. Notice

This section introduces the notices of configuring temperature measurement function.

• The target surface should be as vertical to the optical axis as possible. It is recommended that the angle of oblique image plane should be less than 45^ .
• The target image pixels should be more than 5 × 5 .
• If multiple presets will be taken for temperature measurement, it is recommended to set the patrol time above 20 s.
• Please select line thermography or area thermography for a certain area temperature measurement. The point thermography is not recommended in case of deviation occurredduring device movement to affect the accuracy of temperature measurement.

3.1.1. Thermography Configuration Flow Chart

This section introduces the process of configuring temperature measurement.

graph TD
    A["Start"] --> B["Installation"]
    B --> C["Enable Temperature Measurement"]
    C --> D["Manual Thermography and Alarm"]
    C --> E["Set Thermography Parameters"]
    E --> F["Automatic Thermography and Alarm"]
    F --> G["Normal"]
    F --> H["Expert"]
    G --> I["Select Normal Mode and Set Parameters"]
    H --> J["Set A Preset"]
    I --> K["End"]
    J --> L["Scan"]
    K --> L
    L --> M["Select Point Thermography and Set Parameters"]
    L --> N["Select Line Thermography and Set Parameters"]
    L --> O["Select Area Thermography and Set Parameters"]

Figure 1, Thermography Configuration Flow Chart

NOTE: Refer to the Quick Start Guide for detail information of Installation part in the flow chart.

3.2. Automatic Thermography

Configure the temperature measurement parameters and temperature measurement rules. The device can measure the actual temperature and output alarms when temperature exceeds the alarm threshold value.

3.2.1 Set Thermography Parameters

Configure the parameters of temperature measurement.

Before You Start

Go to Configuration → System → Maintenance → VCA Resource Type, select Temperature Measurement+Behavior Analysis.

Steps

1. Go to Configuration → Local, enable Display Temperature Info.

• Display Temperature Info.: Select Yes to display temperature information on live view.

• Display Temperature Info. on Capture: Select Yes to display temperature information on the capture.
- Display Rule Info. on Capture: Select Yes to display rule information on the capture. Enable Rules to display the rules information on live view.

2. Click Save.

1. Go to Configuration → Temperature Measurement → Basic Settings to configure parameters.

2. Enable Temperature Measurement: Check to enable temperature measurement function.

3. Enable Color-Temperature): Check to display Temperature-Color Ruler in live view.
4. Display Temperature Info. on Stream: Check to display temperature information on the stream.
5. Display Max./Min./Average Temperature: Check to display maximum/minimum/average temperature information on live view when the temperature measurement rule is line or area.

6. Position of Thermometry Info: Select the position of temperature information to show on live view.

7. Near Target: Display the information beside the temperature measurement rule.

8. Top Left: Display the information on the top left of screen.

9. Add Original Data on Capture: Check to add data on alarm triggered capture of thermal channel.

10. Add Original Data on Stream: Check to add original data on thermal view.
    • Data Refresh Interval: It means the refresh interval of temperature information.
11. Unit: Display temperature with Degree Celsius (°C)/Degree Fahrenheit (°F)/Degree Kelvin (K).
    • Temperature Range: Select the temperature measurement range.
    • Version: View the version of current algorithm.

4. Click Save.

3.2.2 Set Normal Mode

This function is used to measure the temperature of the whole scene and alarm.

Steps

1. Go to Configuration → Temperature Measurement → Basic Settings, and check Enable Temperature Measurement.
2. Refer to Set Thermography Parameters to set the parameters.
3. Go to Configuration → Temperature Measurement → Advanced Settings, and select Normal.

4. Configure the normal mode parameters.

5. Emissivity: Set the emissivity of your target. The emissivity of each object is different.
   • Distance: The distance between the target and the device.

6. Pre-Alarm Threshold: When the temperature of target exceeds the pre-alarm threshold, and this status keeps NOT shorter than Filtering Time, it triggers the pre-alarm.
7. Alarm Threshold: When the temperature of target exceeds the alarm threshold, and this status keeps NOT shorter than the Filtering Time, it triggers the alarm.

8. Pre-Alarm Output and Alarm Output: Check Pre-Alarm Output and Alarm Output to set link the pre-alarm or alarm with the connected alarm device.

9. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.

10. Click Save.

The maximum and minimum temperature will be displayed on live view.

NOTE: Go to Image → VCA Rules Display to adjust the fonts size and the temperature color of normal, alarm, and pre-alarm.

3.2.3 Set Expert Mode

Select the temperature measurement rules from Point, Line, or Area and configure parameters, the device alarms if the alarm rules are met.

Steps

1. Go to Configuration → Temperature Measurement → Basic Settings, check Enable Temperature Measurement.
2. Refer to Set Thermography Parameters to set the parameters.
3. Go to Configuration → Temperature Measurement → Advanced Settings, select Expert.
4. Refer to Set Preset to set a preset.
5. Select and enable the temperature measurement rules. Refer to Set Thermography Rule for setting the rule.
6. Optional: Click Area's Temperature Comparison to set the alarm rules and the temperature.
7. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.
8. Click Save.

NOTE: The maximum temperature and thermography rules will be displayed on live view.

Go to Image → VCA Rules Display to adjust the fonts size and the temperature color of normal, alarm, and pre-alarm.

1. Optional: Call the preset and check if the rules are efficient.

2. Enable the device scan function such as linear scan to monitor the scene.

3.2.4 Set Thermography Rule

Steps

1. Customize the rule name.

2. Select the rule type to Point, Line, or Area. Then draw a point, line, or area on the interface where the position to be measured is.

3. Point: Refer to Point Thermography for detailed configuration.
   • Line: Refer to Line Thermography for detailed configuration.
   • Area: Refer to Area Thermography for detailed configuration.

4. Configure the temperature measurement parameters.

- Emissivity: Set the emissivity of the target. The emissivity of the surface of a material is its effectiveness in emitting energy as thermal radiation. Different objects have different emissivity. Refer to Common Material Emissivity Reference to search for the target emissivity.

• Distance: The distance between the target and the device.

- Reflective Temperature: If there is any object with high emissivity in the scene, check and set the reflective temperature to correct the temperature. The reflective temperature should be set the same as the temperature of the high emissivity object.

1. Click ⚙ and set the Alarm Rule.

2. Alarm Temperature and Pre-Alarm Temperature: Set the alarm temperature and pre-alarm temperature. E.g., select Alarm Rule as Above (Average Temperature), set the Pre-Alarm Temperature to 50°C, and set the Alarm Temperature to 55°C. The device pre-alarms when its average temperature is higher than 50°C and alarms when its average temperature is higher than 55°C.

3. Filtering Time: The duration time after the target temperature reaches or exceeds the pre-alarm temperature/alarm temperature.
4. Tolerance Temperature: Set the tolerance temperature to prevent constant temperature change to affect the alarm. E.g., set tolerance temperature as 3°C, set alarm temperature as 55°C, and set pre-alarm temperature as 50°C. The device sends pre-alarm when its temperature reaches 50°C and it alarms when its temperature reaches 55°C, and only when the device temperature is lower than 52°C will the alarm be cancelled.
5. Pre-Alarm Output and Alarm Output: When the target temperature exceeds the pre-alarm or alarm threshold, it triggers the pre-alarm or alarm output of the connected device.
6. Area's Temperature Comparison: Select two areas, and set the comparison rule and the temperature

difference threshold. The device alarms when the temperature difference meets the setting value.

1. Click Save.

Click Live View, and select thermal channel to view the temperature and rules information on live view.

3.2.5 Point Thermography

Configure the temperature measurement rule and click any point in live view to monitor the temperature.

Steps

1. Click in the live view and a cross cursor shows on the interface.
2. Drag the cross cursor to the desired position.
3. Go to the Live View interface to view the temperature and rule of the point in the thermal channel.

3.2.6 Line Thermography

Configure the temperature measurement rule and monitor the maximum temperature of the line.

Steps

1. Click and drag the mouse to draw a line in the live view interface.
2. Click and move the line to adjust the position.
3. Click and drag the ends of the line to adjust the length.
4. Go to Live View interface to view the maximum temperature and rule of the line in thermal channel.

3.2.7 Area Thermography

Configure the temperature measurement rule and monitor the maximum temperature of the area.

Steps

1. Click and drag the mouse in the live view to draw the area, and right click to finish drawing.
2. Click and move the area to adjust the position.
3. Drag the corners of the area to adjust the size and shape.
4. Go to Live View interface to view the maximum temperature and rule of the area in thermal channel.

3.3. Manual Thermography

After enabling the manual thermography function of the device, click any position on the interface to show the real temperature.

Before You Start

Go to Configuration → System → Maintenance → VCA Resource Type, and select Temperature

Measurement+Behavior analysis.

Steps

1. Go to Configuration → Local and select Display Temperature Info. as Yes.
2. Go to Configuration → Temperature Measurement → Basic Settings.
3. Check Enable Temperature Measurement.
4. Click Save.
5. Go to the live view interface and select thermal channel, and click 🔒. Click any position on the interface to show the real temperature.

3.4. Search History Temperature

You can search the history temperature and generate the temperature/time graphic.

Before You Start

Refer to Set Memory Card and Set NAS to set the storage first.

Steps

1. Go to Configuration → Temperature Measurement → Search History Temperature.

2. Set the search parameters.

3. Preset: You can search the highest temperature information in normal mode, or search the temperature information of special presets in expert mode.
   • Start Time: Set the searching start time.

4. Display Time Interval: Display the temperature information for every setting time interval.

5. Click Search to generate the graphic.

6. Click Export to download the graphic.

Chapter 4 Fire Source Detection

The device will trigger and upload an alarm when it detects a fire source.

Fire source detection is applied for fire-prevention purposes in scenic regions, forests, tunnels, and so on. You can configure the fire source detection parameters. When a fire source is detected, the alarm actions will be triggered.

4.1. Fire Detection Flow Chart

Introduces the process of configuring fire detection.

graph TD
    A["Start"] --> B["Select Scene"]
    B --> C["Installation"]
    C --> D["(Option) Set Initial Position"]
    D --> E["Enable Fire Detection"]
    E --> F["Select Detection Mode and Scene"]
    F --> G["Set Fire Source Detection Parameters"]
    G --> H["(Option) Set Fire Source Detection Shield"]
    H --> I["Scan"]
    I --> J["End"]

Figure 2, Fire Detection Flow Chart

NOTE: See the Quick Start Guide for detail information of Installation part in the flow chart. Obtain longitude, altitude, direction information, and so on by device after installation.

4.2. Recommended Scene

This section introduces the recommended fire source detection scenes and helps you select the appropriate scene.

Fire source detection can be applied to indoor and outdoor monitoring with a maximum detection radius of 15 km. To achieve the best monitoring, set the installation location as per the requirements below.

• The installation should be at the highest position within the detection area. The lens should not be covered during movement to detect the maximum area.
• It is better to choose an installation location with convenient traffic, well-equipped power, and Internet facilities. E.g. communication tower, watchtower, high-rise roof, and so on.

4.3. Set the Presets

Set the presets according to the steps below to improve the fire detection accuracy.

Steps

1. If the presets are located in different areas, you can set six presets in two areas as the exampleshows below.

Figure 3, Set the Presets for Fire Detection

1. Divide the scan area into three parts, and set a preset every 120°. The black numbers are presets, and the red numbers are scan areas.
2. Set the presets according to the patrol path sequence: 1->2->3->1->4->5->6->4.

NOTE: When setting the presets, adjust the zoom ratio to view both the optical channel and the thermal channel images clearly.

The recommended zoom ratio of optical channel and patrol speed shows in the table below.

Table 4-1 Table of Optical Channel Zoom Ratio and Patrol Speed

	16.7-1000(Focus Distance)		12.5-775(Focus Distance)		15.6-500(Focus Distance)		6.7-330(Focus Distance)		10-320(Focus Distance)		5.6-208(Focus Distance)
	The left column is optical ratio, the right columns are speed level
15 km	15	4	20	4	/	/	/	/	/	/	/	/
10 km	10	5	15	4	12	4	/	/	/	/	/	/
5 km	7	6	10	5	8	5	20	4	13	4	/	/
3 to 5 km	5	6	7	6	6	6	13	4	9	5	15	4

4.4. Set Fire Detection Parameters

To avoid potential fire damage, configure the fire detection function for certain areas. Detailed configuration steps are shown below.

Before You Start

• Go to Configuration → System → Maintenance → VCA Resource Type, select Temperature Measurement+Behavior Analysis or Temperature Measurement+Fire Detection.
• The fire detection function can locate a fire source area quickly together with patrol or linear scan. Refer to Set Patrol Scan for configuring patrols. Refer to Set the Presets for setting presets.
  • Refer to Set Device Position for locating the fire source position.
• Go to Configuration → Local, set the fire point parameters.

Locate Highest Temperature Point

Click and save to show the position of the highest temperature on the interface.

Frame Fire Point

Click and save to frame the detected fire source.

Steps

1. Go to Configuration → Event → Smart Event, select Dynamic Fire Source Detection.
2. Check Enable Dynamic Fire Source Detection.

3. Set the fire detection parameters.

4. Detection Mode by Single Frame: This can quickly detect a fire while moving, but has a high false positive rate.

5. By Multiple Frame: The camera stops to check a doubtful fire source after first detection. It alarms with high accuracy when it verifies a real fire source, but the detection speed is slow.
6. Sensitivity: The sensitivity of fire detection. The bigger the value, the more easily the fire source can be detected, and the false rate is higher.
7. Hold and Alarm Mode: Auto and Manual are selectable. The system will stop when it detects a fire source. You can set the duration while it keeps still.
   • Auto: You can set the dwell time. During the dwell time the camera stays still where it detects a fire

source when performing auto scan, patrol, pattern, scheduled task, and park action.

• Manual: The device stays still where it detects a fire source, until you manually move the camera.

• Fire Source Zoom RatioAuto: The optical channel changes its zoom ratio until the thermal channel has the same field of view.
  • Manual: You can set the optical zoom ratio.

• Optional: you can shield certain areas from being detected in fire source detection.

1) Go to Configuration → Event → Smart Event → Fire Source Detection Shield.
2) Check Enable Fire Source Detection Shield.
3) Click the PTZ control buttons to find the area you want to shield from fire detection.
4) Click Draw Area and drag the mouse in the live view window to draw the area. Release the mouse to finish drawing.
5) You can drag the corners of the red rectangle area to change its shape and size, or drag the rectangle to the position on demand.
6) Click Clear All to clear all of the areas you set without saving them.
7) Set the value of Active Zoom Ratio on demand, and the shield will appear only when the zoom ratio is greater than the predefined value.
8) Click Add to save the fire detection shield, and it will be listed in the Fire Source Detection Shield List area; you can select a region and click Delete to delete it from the list; you can also define the region colors.

1. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.

2. Click Save.

Chapter 5 Behavior Analysis

The behavior analysis function detects whether any target breaks the VCA rules. The optical camera will track the target or the device will alarm when the VCA rule is triggered.

5.1. Flow Chart of Behavior Analysis

The process of configuring the behavior analysis function is described below.

graph TD
    A["Start"] --> B["Enable VCA Resource Type"]
    B --> C["Enable Rules and Configure VCA Infomation"]
    C --> D["Configure the Scene"]
    D --> E["Configure the Scene Tracking"]
    E --> F["Configure the Rules"]
    F --> G["Configure the Patrol Sequence (Option)"]
    G --> H["Enable VCA"]
    H --> I["Configure Advanced Settings (Option)"]
    I --> J["End"]

Figure 4, Flow Chart of Behavior Analysis Configuration

Steps

1. Go to Configuration → Local.

2. Rules: Enable it to display rules information on live view.
   • Display Rules Info. on Capture: Select Yes to display rules information on the capture.

3. Go to Configuration → VCA → Basic Settings.

4. Display VCA Info. on Stream: Select to display target info and rule on stream, the information will be added to the video stream, and the overlay will be displayed if you get live view or play back with the VS Player.

5. Target Marking Color: The frame color of human is shown as orange, the frame color of vehicle is shown as purple.
   • Display Target Info. on Alarm Picture: Select to display the target information on the alarm picture.
6. Display Rule Info. on Alarm Picture: Select to display the rule information on the alarm picture.
7. Snapshot Settings: Select to upload the picture to the surveillance center when a VCA alarm occurs. You can also set the picture quality.

3. Click Save.

5.2. Configure the Behavior Analysis

This section is detailed instructions to configure behavior analysis rules.

Before You Start

Go to Configuration → System → Maintenance → VCA Resource Type, select Temperature Measurement+Behavior Analysis.

Steps

1. Go to Configuration → VCA → Scene Parameters to create and edit a new scene.

NOTE: Refer to Set the Scene Tracking for setting the scene tracking.

Refer to Set Rules to set the scene rules.

Refer to Set the Scene Patrol for setting scene patrol.

1. Go to Configuration → VCA Info → Overlay & Capture, enable Intelligent Analysis.

2. Click Save.

5.2.1 Set the Scene Tracking

Set the scene tracking function. The optical camera will track the target when the VCA rule is triggered, which is configured on the thermal camera.

Steps

1. Go to Configuration → VCA → Scene Configuration and configure the parameters.

2. Scene Ratio: Tracking ratio of the target in the current scene. Select the channel no. and adjust it in the PTZ control panel. The scene ratio in the optical channel and the thermal channel can be set independently.

3. Enable Track: Enable tracking the target in the scene.

4. Tracking Duration: Set the duration of tracking. If the value is selected as 0, the tracking duration will not be limited.

5. Limited Tracking: You can set the limited position for the tracking.

6. Click Save.

7. Go to Configuration → VCA → Advanced Configuration, and set the parameter.

• Post-tracking: Set the duration of automatic tracking of the target after it stops.

1. Go to Configuration → VCA → Zooming Ratio and configure the parameters. The optical camera will track the target when the VCA rule is triggered, which is configured on the thermal camera.

1) Set the appropriate tracking zooming ratio with the PTZ control panel.
2) Click Save.

1. Click Save.

5.2.2 Set Rules

The device can detect whether any target breaks the VCA rules. The optical camera will track the target or the device will alarm when the VCA rule is triggered.

Steps

1. Go to Configuration → VCA → Rule.
2. Click + to add a new rule.
3. Enter the rule name, and click the drop-down menu to select Rule Type.

NOTE: Each scene can be configured with different rule types. Up to eight rules can be set for one scene.

• Line Crossing: If a target moves across the setting line, the alarm will trigger. You can set the crossing direction.
• Intrusion: If a target intrudes into the pre-defined region longer than the set duration, the alarm will trigger.
  • Region Entrance: If a target enters the pre-defined region, the alarm will trigger.

• Region Exiting: If a target exits the pre-defined region, the alarm will trigger.

• Set parameters of the rule.

• Sensitivity: The higher the value, the easier the alarm can be triggered.

• Detection Target: You are recommended to select the target as Human & Vehicle. In distant view, the device cannot classify the target with fewer than 10*10 pixels. The target will be recognized as human directly. So the selection of this item will not trigger a false or missing alarm.

- Background Interference Suppression: Eliminate the environment interference to reduce false alarms. For example, wind blown grass.

1. Draw the rules.

2. When the rule type is selected as Line Crossing, click / to draw a line in the live view. You can drag end points of the line to adjust the position and length.
   • Line Crossing: You can set the crossing direction. Bidirectional, A-to-B, or B-to-A are selectable.

3. When the rule type is selected as Intrusion, Region Entrance, Region Entrance, click to draw an area in live view. Right click the mouse to finish drawing.
4. Duration: The device performs behavior analysis when the target stays in the detection area for more than the setting value.

NOTE: Draw three segments of the rule from near to far to cover all of the detection area.

1. Check to enable Filter by Pixel. Then Draw max size and min size rectangles to filter the target among human, vehicle, animal, and others. Only target whose size is between the Max. Size and Min. Size values will trigger the alarm.

NOTE: You can draw the max size and min size rectangles according to the real target in the scene. The recommended size is 1.2 times the target.

Due to the main difference between human and animal being height, just be concerned with the height of the animal.

Click 📋 to copy the same settings to other rules.

1. Click Save.
2. Optional: You can shield certain areas from being detected.

NOTE: Repeat steps above to configure multiply rules. Set the arming schedule and linkage method for each rule.

1. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.

5.2.3 Set the Scene Patrol

The device supports patrol tracking for multiple important scenes. The alarm will be triggered if the rule is broken during a patrol sequence.

Steps

1. Set the scene patrol sequence.

• Scene Name: Enter a custom scene name.
• Duration: Set the dwell time of the scene when doing patrol tracking.

1. Click the up and down arrow to adjust the patrol sequence.

2. Click Save.

5.3. Advanced Configuration

Go to Configuration → VCA → Advanced Configuration and configure the parameters.

Detection Parameters

• Detection Sensitivity: The higher the sensitivity, the easier the target will be detected.
• Background Update Rate: If a detected target remains in the monitoring scene for a certain time, the system will count the target as the background automatically. The greater the value, the faster the target will be counted as the background.
• Minimum Target Size: The system will filter out objects smaller than the minimum target size.
• Displacement Constraint for Target Generation: The higher the value, the slower the target is generated, and the higher the analysis accuracy.
• Optical-axis Movement: Check this function when the target moves in the direction of the camera's optical -axis.

NOTE: When the target is far from the device and the movement is not clear, enable this function to check the move direction.

- Single Alarm: The system sends alarm only once for one target triggering. Otherwise, the alarm will be triggered continuously until the target disappears.

- Scene Modes: The scene mode is set to be General by default. Select Distant View when you are far from the targets. Select Leaves Interfered View when there are shaking targets in the scene such as leaves.

Restore Parameters

• Restore Default: Click Restore to restore the parameters to the default.
• Restart VCA: Click Restart to restart the VCA function.

Chapter 6 Event and Alarm

This part introduces configuring events. The device takes certain response to a triggered alarm.

6.1. Set Motion Detection

This helps to detect moving objects in the detection region and trigger the linkage actions.

Steps

1. Go to Configuration → Event → Basic Event → Motion Detection.
2. Select the channel no.
3. Check Enable Motion Detection.

4. Optional: Highlight to display a moving object in the image in green.
   1) Check Enable Dynamic Analysis for Motion.
   2) Go to Configuration → Local.
   3) Set Rules to Enable.

5. Select Configuration Mode, and set rule region and rule parameters.

• For information about normal mode, see Normal Mode.
• For information about expert mode, see Expert Mode.

1. Set the arming schedule and linkage methods. For information about arming schedule settings, see Set Arming Schedule. For information about linkage methods, see LinkageMethod Settings.

2. Click Save.

6.1.1 Normal Mode

You can set motion detection parameters according to the device default parameters.

Steps

1. Select normal mode in Configuration.
2. Set the sensitivity of normal mode. The higher the sensitivity value, the more sensitive the motion detection. If the sensitivity is set to 0, motion detection and dynamic analysis do not take effect.
3. Click Draw Area. Click and drag the mouse on the live video, then release the mouse to finish drawing one area.

Outdoor scene with red grid fence and people, no visible text or symbols

Figure 5, Set Rules

• Stop Drawing: Stop drawing one area.
  • Clear All: Clear all the areas.

• Optional: You can set the parameters of multiple areas by repeating the above steps.

6.1.2 Expert Mode

You can configure the motion detection parameters of day/night switch according to the actual needs.

Steps

1. Select expert mode in Configuration.
2. Set parameters of expert mode.

Day/Night Switch

• OFF: Day/night switch is disabled.
• Day/Night Auto-Switch: The system switches day/night mode automatically according to the environment. It displays color images during the day and black and white images at night.
• Day/Night Scheduled-Switch: The system switches day/night mode according to the schedule. It switches to day mode during the set periods and switches to night mode during other periods.

- Sensitivity: The higher the sensitivity value, the more sensitive the motion detection. If the sensitivity is set to O , motion detection and dynamic analysis do not take effect.

1. Select an Area and click Draw Area. Click and drag the mouse on the live video, then release the mouse to finish drawing one area.

Outdoor scene with people walking near outdoor equipment and a red bounding box highlighting a person's posture (no visible text or symbols)

Figure 6, Set Rules

• Stop Drawing: Finish drawing one area.
  • Clear All: Delete all the areas.

• Optional: Repeat the above steps to set multiple areas.

6.2. Set Video Tampering Alarm

When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions.

Steps

1. Go to Configuration → Event → Basic Event → Video Tampering.
2. Select the channel number.
3. Check Enable.
4. Set the Sensitivity. The higher the value, the easier to detect the area covering.

5. Click Draw Area and drag the mouse in the live view to draw the area.

6. Stop Drawing: Finish drawing.
   • Clear All: Delete all the drawn areas.

Interior view of a modern office or lab space with ceiling fixtures and a blank whiteboard (no text or symbols visible)

Figure 7, Set Video Tampering Area

1. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.
2. Click Save.

6.3. Set Alarm Input

Alarm signal from an external device triggers the corresponding actions of the current device.

Before You Start

Make sure the external alarm device is connected. See Quick Start Guide for cable connections.

Steps

1. Go to Configuration → Event → Basic Event → Alarm Input.
2. Check Enable Alarm Input Handing.
3. Select Alarm Input NO. and Alarm Type from the drop-down list. Edit the Alarm Name.
4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.
5. Click Copy to... to copy the settings to other alarm input channels.
6. Click Save.

6.4. Set Exception Alarm

Exceptions such as network disconnection can trigger the device to take corresponding action.

Steps

1. Go to Configuration → Event → Basic Event → Exception.
2. Select Exception Type.

• HDD Full: The HDD storage is full.
• HDD Error: Error occurs in HDD.
• Network Disconnected: The device is offline.
- IP Address Conflicted: The IP address of current device is same as that of other device in the network.
- Illegal Login: Incorrect user name or password is entered.
• Voltage Instable: The power supply voltage is fluctuating.

1. Refer to Linkage Method Settings for setting linkage method.

2. Click Save.

6.5. Set Burning-Prevention

This function closes the shutter to prevent the lens from high temperature damage.

Steps

1. Go to Configuration → Event → Basic Event → Burning-Prevention.
2. Check Enable.
3. Select burning-prevention mode.

- Lens Movement: The lens moves automatically to avoid high temperature damage.

1. Set the protection duration.

2. Click Save.

6.6. Detect Audio Exception

Audio exception detection detects abnormal sound in the surveillance scene such as the sudden increase/decrease in sound intensity, and certain actions can be taken in response.

Steps

1. Go to Configuration → Event → Smart Event → Audio Exception Detection.
2. Select one or several audio exception detection types.

• Audio Loss Detection: Detects sudden loss of audio track.

- Sudden Increase of Sound Intensity Detection: Detects sudden increase in sound intensity.

NOTE: Sensitivity and Sound Intensity Threshold are configurable.

The lower the sensitivity, the more significant the change must be to trigger detection.

Sound intensity threshold is the sound intensity reference for detection. It is recommended to set it to the average sound intensity in the environment. The louder the environment sound, the higher the value should be. You can adjust it according to the real environment.

- Sudden Decrease of Sound Intensity Detection: Detects sudden decrease in sound intensity. Sensitivity is configurable.

1. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage methods.
2. Click Save.

NOTE: The function varies by model.

Chapter 7 Arming Schedule and Alarm Linkage

Arming schedule is a customized time period during which the device performs certain tasks. Alarm linkage is the response to certain detected incidents or targets during the scheduled times.

7.1. Set Arming Schedule

Set the valid time of the device tasks.

Steps

1. Click Arming Schedule.
2. Drag the time bar to draw the desired valid time.

NOTE: Up to eight periods can be configured for one day.

1. Adjust the time period.

2. Click on the selected time period, and enter the desired value. Click Save.

3. Click on the selected time period. Drag both ends to adjust the time period.

4. Click on the selected time period, and drag it on the time bar.

5. Optional: Click Copy to... to copy the same settings to other days.

6. Click Save.

7.2. Linkage Method Settings

You can enable linkage functions when an event or alarm occurs.

7.2.1 Trigger Alarm Output

If the device has been connected to an alarm output device, and the alarm output no. has been configured, the device sends alarm information to the connected alarm output device when an alarm is triggered.

Steps

1. Go to Configuration → Event → Basic Event → Alarm Output.
2. Set alarm output parameters.

• Automatic Alarm: For configuration information, see Automatic Alarm.
• Manual Alarm: For configuration information, see Manual Alarm.

1. Click Save.

Manual Alarm

You can trigger an alarm output manually.

Steps

1. Set the manual alarm parameters.

2. Alarm Output No.: Select the alarm output no. according to the alarm interface connected to the external alarm device.
   • Alarm Name: Enter a custom name for the alarm output.
   • Delay: Select Manual.

3. Click Manual Alarm to enable manual alarm output.

4. Optional: Click Clear Alarm to disable manual alarm output.

Automatic Alarm

Set the automatic alarm parameters, then the device triggers an alarm output automatically in the set arming schedule.

Steps

1. Set automatic alarm parameters.

2. Alarm Output No.: Select the alarm output no. according to the alarm interface connected to the external alarm device.
   • Alarm Name: Enter a custom name for the alarm output.

3. Delay: Enteer the time duration that the alarm output remains after an alarm occurs.

4. Set the alarming schedule. For setting information, see Set Arming Schedule.

5. Click Copy to... to copy the parameters to other alarm output channels.

6. Click Save.

7.2.2 FTP/NAS/Memory Card Uploading

If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the alarm information to the FTP server, network attached storage, and memory card when an alarm is triggered.

Refer to Set FTP to set the FTP server. Refer to Set NAS for NAS configuration.

Refer to Set Memory Card for memory card storage configuration.

7.2.3 Send Email

Check Send Email, and the device sends an e-mail to the designated addresses with alarm information when an alarm event is detected.

For e-mail settings, refer to Set Email.

Set Email

When the e-mail is configured and Send Email is enabled as a linkage method, the device sends an e-mail notification to all designated receivers if an alarm event is detected.

Before You Start

Set the DNS server before using the Email function. Go to Configuration → Network → BasicSettings → TCP/IP for DNS settings.

Steps

1. Go to e-mail settings page: Configuration → Network → Advanced Settings → Email.
2. Set e-mail parameters.

1) Input the sender's e-mail information, including the Sender's Address, SMTP Server, and SMTP Port.
2) Optional: If your e-mail server requires authentication, check Authentication and input your user name and password to log in to the server.
3) Set the E-mail Encryption.

• When you select SSL or TLS, and disable STARTTLS, e-mails are sent after being encrypted by SSL or TLS. The SMTP port should be set to 465.
• When you select SSL or TLS and Enable STARTTLS, e-mails are sent after being encrypted by STARTTLS, and the SMTP port should be set to 25.

NOTE: If you want to use STARTTLS, make sure that the protocol is supported by your e-mail server. If you check Enable STARTTLS and the protocol is not supported by your e-mail server, e-mail is sent with no encryption.

4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The notification e-mail has three attached alarm pictures about the event with configurable image capturing interval.
5) Input the receiver's information, including the receiver's name and address.
6) Click Test to see if the function is properly configured.

1. Click Save.

7.2.4 Notify Surveillance Center

Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center when an alarm event is detected.

7.2.5 Trigger Recording

Check Trigger Recording, and the device records the video about the detected alarm event.

NOTE: For devices with more than one camera channel, you can set one or more channels to take recordings if needed.

For recording settings, refer to Video Recording and Picture Capture.

Chapter 8 PTZ

PTZ is an abbreviation for pan, tilt, and zoom. It means the camera's movement options.

8.1. PTZ Control

In the live view interface, use the PTZ control buttons to control the device panning, tilting, and zooming.

PTZ Control Panel

	Click and hold the directional button to pan/tilt the device.NOTE:Set Keyboard Control Speed in Configuration → PTZ → Basic Settings. The speed of pan/tilt movement in live view is based on this speed level.You can set Max. Tilt-angle in Configuration → PTZ → Basic Settings to limit tilt movement range.
	Click the button to keep the device panning.NOTE:Set Auto Scan Speed in Configuration → PTZ → Basic Settings. The higher the value, the faster the device pans.
	Drag the slider to adjust the pan/tilt movement speed.

NOTE: You can set Manual Control Speed in Configuration → PTZ → Basic Settings.

Compatible	The control speed is the same as the Keyboard Control Speed
Pedestrian	Choose when you monitor pedestrians
Non-motor Vehicle	Choose when you monitor non-motor vehicles
Motor Vehicle	Choose when you monitor motor vehicles
Auto	Use when the application scene of the speed dome is complicated

To avoid blurred images resulting from fast zooming, check Enable Proportional Pan in Configuration → PTZ → Basic Settings. If you enable this function, the pan/tilt speed changes according to the zoom amount. When there is a large amount of zoom, the pan/tilt speed will be slower for keeping the image from moving too fast on the live view image.

Zoom in/out

^+	Click the button, and the lens zooms in
^-	Click the button, and the lens zooms out

• Set Zooming Speed in Configuration → PTZ → Basic Settings. The higher the value, the faster the zoom speed.
• Set Zoom Limit in Configuration → Image → Display Settings → Other to limit the maximum value of the total zoom (digital zoom and optical zoom)

Focus

	Click the button, then the lens focuses near, and nearby objects are clear
	Click the button, then the lens focuses far, and the distant objects are clear

Iris

○	When the image is too dark, click the button to enlarge the iri
♀	When the image is too bright, click the button to stop down the iris.

8.2. Set Preset

A preset is a predefined image position. For the defined preset, you can call the preset no. to view the position.

Steps

1. Click to show the setting panel, and click ↗.
2. Use the PTZ control buttons to move the lens to the desired position.
3. Select a preset number from the preset list, and click ✿ to finish the setting.

NOTE: Some presets are predefined with special command. You can only call them, but not configure them.

1. Repeat the steps above to set multiple presets.

NOTE: Click the 📁 button to call the preset.

Click the × button to delete the preset.

You can delete all presets in Configuration → PTZ → Clear Config. Click Clear All Presets, and click Save.

What To Do Next

Go to Configuration → PTZ → Basic Settings to set preset freezing and preset speed.

After enabling preset freezing, the live image switches directly from one preset to another, without showing the areas between these two scenes. It also guarantees the masked area will not be seen when the device is moving.

8.2.1 Special Presets

You can call the following presets with special demands to enable corresponding functions.

Preset No.	Function	Preset No.	Function
34	Back to origin	92	Set manual limits
35	Call patrol 1	93	Save manual limits
36	Call patrol 2	94	Remote reboot
37	Call patrol 3	95	Call OSD menu
38	Call patrol 4	96	Stop a scan
39	Day mode	97	Start random scan
40	Night mode	98	Start frame scan
41	Call pattern 1	99	Start auto scan
42	Call pattern 2	100	Start tilt scan
43	Call pattern 3	101	Start panorama scan
44	Call pattern 4	102	Call patrol 5
45	One-touch patrol	103	Call patrol 6
46	Call area scan	104	Call patrol 7
47	Call area scan 1	105	Call patrol 8

8.3. Set Patrol Scan

Patrol scan is a function to automatically move among multiple presets.

Before You Start

Make sure that you have defined more than one preset. See Set Preset for detailed configuration.

Steps

1. Click | to show the setting panel, and click ☑ to enter the patrol setting interface.
2. Select a patrol number from the list and click ⚙.

3. Click + to add presets.

4. Preset: Select predefined preset.
   • Speed: Set the speed of moving from one preset to another.
   • Time: The duration to stay on one patrol point.
   • ✗: Delete the presets in patrol.
   • ↓ ↑: Adjust the preset order.

NOTE: A patrol can be configured with 32 presets at most, and two presets at least.

1. Click OK to finish a patrol setting.
2. Repeat the steps above to configure multiple patrols.

6. Operate patrols.

• ▶: Call the patrol
• ■: Stop patrolling
• ✗: Delete the patrol
  • ⚙: Set the patrol

NOTE: You can delete all patrols in Configuration → PTZ → Clear Config. Click Clear All Patrols, and click Save.

8.3.1 Set One-Touch Patrol

The device automatically adds presets to one patrol path and starts patrol scan.

Steps

1. Set two or more presets among preset No.1 to preset No.32. For setting presets, refer to Set Preset.

NOTE: The device will automatically add presets to patrol path No. 8.

1. Choose one of the following methods to enable the function.

2. Click .
   • Call patrol path No. 8.
   • Select and call preset No. 45.

8.4. Set Pattern Scan

The device can move as the recorded pattern.

Steps

1. Click to show the PTZ control panel, and click ↗.
2. Select one pattern scan path that needs to be set.
3. Click ● to start recording pattern scan.
4. Click PTZ control buttons as desired.

NOTE: Recording stops when the space for pattern scan is 0%.

• Click 🔓 to complete one pattern scan path settings
• Click ▶ to call pattern scan

• Click to stop pattern scan

• Click to reset pattern scan path

• Click × to delete the selected pattern scan

NOTE: To delete the pattern scans, go to Configuration → PTZ → Clear Config, check Clear All Patterns, and click Save.

8.5. Set Linear Scan

The device can perform auto scan in setting area for fire source detection.

Steps

1. Go to Configuration → PTZ → Linear Scan.
2. Select the camera channel.
3. Zoom in and zoom out the camera to the appropriate zoom ratio, and click Save Ratio.

NOTE: Click Enable Saved Ratio to set the camera to the saved zoom ratio.

1. Check Enter Area Settings.

2. Set the left/right/up/down limits with the PTZ control panel, and click 🔒 to confirm settings.

3. Optional: Click Clear to delete the saved scan area.

4. Click Save.

5. Click Call Linear Scan to start linear scan, and click Stop Linear Scan to stop linear scan.

NOTE: When setting the linear scan area, make sure the target area is included in both the optical channel and the thermal channel.

8.6. Set Limit

The device can move only within the limited range.

Steps

1. Go to Configuration → PTZ → Limit.
   2 Select Limit Type.
2. Manual Stops: The movement range limit when you control the device manually.
3. Scan Stops: The movement range limit when the device scans automatically.

Scan limit is supported by only devices that have the scan function.

1. Click Set and set limits according to the prompt on the live image.

2. Optional: Click Clear to clear the limit settings of the selected mode.

3. Click Save.

4. Check Enable Limit.

NOTE: If you need to cancel all the set patrol paths, go to Configuration → PTZ → Clear Config, select Clear All PTZ Limited, and click Save.

Result

The device can move only within the set region after saving the settings.

8.7. Set Initial Position

Initial position refers to the relative initial position of the device azimuth. You can set the initial position if you need to select one point in the scene as the base point.

Steps

1. Go to Configuration → PTZ → Initial Position.
2. Move the device to the needed position by manually controlling the PTZ control buttons.

3. Click Set to save the information of initial position.

4. Call: The device moves to the set initial position.
   • Clear: Clear the set initial position.

8.8. Set Scheduled Tasks

You can set the device to perform a certain task during a certain period.

Steps

1. Go to Configuration → PTZ → Scheduled Tasks.
2. Check Enable Scheduled Task.
3. Select the task type and set the period. For setting the period, refer to Set Arming Schedule.
4. Repeat step 3 to set more than one scheduled task.
5. Set Park Time. During the set task period, if you operate the device manually, the scheduled task will suspend. When manual operation ends, the scheduled task will resume after the set park time.
6. Click Save.

NOTE: To clear all scheduled tasks, go to Configuration → PTZ → Clear Config, check Clear All Scheduled Tasks, and click Save.

8.9. Set Park Action

You can set the device to perform an action (for example, a preset or patrol) or return to a position after a period of inactivity (park time).

Before You Start

Set the action type first (e.g., to select a patrol as a park action, set the patrol. For setting patrols, see Set Patrol Scan.

Steps

1. Go to Configuration → PTZ → Park Action and check Enable Park Action.
2. Set Park Time, the inactive time before the device starts the park action.
3. Select Action Type according to your needs.
4. Click Save.

8.10. Set Privacy Mask

Privacy mask enables you to cover certain areas on the live image to prevent certain spots in the surveillance area from being live viewed and recorded.

Steps

1. Go to Configuration → PTZ → Privacy Mask.
2. Adjust the live image to the target scene via the PTZ control buttons.
3. Draw the area.

Draw Area	Click Draw Area, and click on the live view image to determine the mask boundary.
Stop Drawing	Click Stop Drawing after drawing the mask.

1. Click Add. It is listed in Privacy Mask List.

2. Edit Name, Type, and Active Zoom Ratio on your demand.

- Active Zoom Ratio: When the actual zoom ratio is less than the set active zoom ratio, the set area can not be covered. When the actual zoom ratio is greater than the set active zoom ratio, the privacy mask is valid. The maximum value of active zoom ratio depends on the camera module.

1. Repeat the steps above to set other privacy masks.

2. Check Enable Privacy Masks.

8.11. Set Device Position

Before You Start

Go to Configuration → PTZ → Basic Settings → PTZ OSD to enable PT Status display.

Steps

1. Go to the setting page: Configuration → PTZ → Position Settings.

2. Select a PT Mode.

3. Manual: Use a direction indicating device to determine North at the device location, and set North for the device. For details, see Set Manual Compass.

4. Auto: For a device that has a built-in e-compass, the compass can automatically tell the north direction for the device. For details, see Set Auto Compass.

5. Check Installation Angle Calibration to perform angle calibration one time when the device installation is finished.

NOTE: This is used for situations where the device is not installed horizontally, to increase the fire source detection accuracy.

1. Set Vandal-proof alarm.

After enabling the function, the device triggers alarms once its position changes because of shock or vandalism.

• Sensitivity: The higher the value, the easier the alarm will be triggered.

• Upload Vandal-proof Alarm: The device uploads the alarm information when the alarm is triggered.

• Get the device location information in advance, and input the longitude and latitude of the device manually.

• Click Save.

What To Do Next

If you lose direction when operating the device, click Point to North to call the north position that is saved in the device.

8.11.1 Set Manual Compass

Use a direction indicating device to determine north at the device location, and set north for the device.

Before You Start

Use a direction indicating device to determine north at the device location.

Steps

1. Select the PT Mode as Manual.
2. Adjust the tilt position of the device to 0 by controlling the up arrow and down arrow on the PTZ panel.
3. Adjust the pan position to show the live view of the north direction by controlling the left arrow and right arrow on the PTZ panel.
4. Click Set as North.

8.11.2 Set Auto Compass

For a device that has a built-in e-compass, the compass can automatically tell the north direction for the device.

Before You Start

Electromagnetic interference may affect the accuracy of the e-compass. Use a manual compass if electromagnetic interference occurs in the device installation environment.

Steps

1. Select the PT Mode as Auto.
2. Click Calibrate to the north of the device with that of the e-compass.

8.12. Set Power Off Memory

This function can resume the previous PTZ status of device after restarting from a power-off.

Steps

1. Go to Configuration → PTZ → Basic Settings.
2. Select Resume Time Point. When the device stays at one position for the set resume time point or more, the position is saved as a memory point. The device returns to the last memory point when it restarts.
3. Click Save.

8.13. Set PTZ Priority

The function can set the PTZ priority of different signals.

Steps

1. Go to Configuration → PTZ → Prioritize PTZ.
2. Set the priority signal and delayed time.

• Network: The network signal controls the device with priority.

• RS-485: The RS-485 signal controls the device with priority.

- Delay: The time interval of PTZ operation controlled by different signals. When the operation with high priority is finished, the low priority signal controls the device after the setting interval.

1. Click Save.

Chapter 9 Live View

This section introduces the live view parameters, function icons, and transmission parameters settings.

9.1. Live View Parameters

NOTE: For multichannel devices, select the desired channel first before live view settings.

9.1.1 Window Division

• □: 1 × 1 window division
  • : 2 × 2 window division
• : 3 × 3 window division
  • : 4 × 4 window division

9.1.2 Live View Stream Type

Select the live view stream type according to your needs. For detailed information about stream type selection, refer to Stream Type.

9.1.3 Enable and Disable Live View

This function is used to quickly enable or disable live view of all channels.

• Click 📞 to start live view of all channels.
• Click to stop live view of all channels.

9.1.4 View Previous/Next Page

When the number of channels surpasses that of the live view window division, this function can switch live view among multiple channels.

Click ← → to switch live view among multiple channels.

9.1.5 Full Screen

This function is used to view the image in full screen mode. Click 📄 to start full screen mode and press ESC button to exit.

9.1.6 Light

Click 🔗 to turn on or turn off the illuminator.

9.1.7 Operate Wiper

For a device that has a wiper, you can control the wiper via a Web browser.

Steps

1. Go to wiper setting page: Configuration → PTZ → Wiper.
2. Select a wiper mode.

• One Time: The wiper wipes one time when you click 🔗 on the live view page.
- Cycle: The wiper works on schedule at set wiping interval. Click 📋 on live view to start wiping.
• Duration: The schedule in which the wiper is ready to work.
• Interval: The interval between two wiping actions.
• Auto: Auto mode is available only for devices that support rain-sensing auto wiper.

In auto mode, the wiper works when rain drops on the window.

9.1.8 Lens Initialization

Lens initialization is used on a device equipped with a motorized lens. The function can reset the lens when long time zoom or focus results in blurred image. This function varies by model.

Manual Lens Initialization

Click 🔒 to operate lens initialization.

Auto Lens Initialization

Go to Configuration → System → Maintenance → Lens Correction to enable this function. You can set the arming schedule, and the device will correct the lens automatically during the configured time periods.

9.1.9 Track Manually

In live view, manually select a target for the device to track.

Steps

1. Click 📋 on the toolbar of the live view page.
2. Click a moving object in the live image.

The camera tracks the target and keeps it in the center of the live view image.

9.1.10 Auxiliary Focus

Click ☐ to realize automatic focus. This function is subject to the actual device model.

9.1.11 Quick Set Live View

This offers a quick setup of PTZ, display settings, OSD, video/audio, and VCA resource settings on the live view page.

Steps

1. Click to show quick setup page.
2. Set PTZ, display settings, OSD, video/audio, and VCA resource parameters.

• For PTZ settings, see Lens Parameters Adjustment.
• For display settings, see Display Settings.
• For OSD settings, see OSD.
• For audio and video settings, see Video and Audio.
• For VCA settings, see Fire Source Detection, Temperature Measurement, and Behavior Analysis.

NOTE: The function is supported only by certain models.

9.1.12 Lens Parameters Adjustment

It is used to adjust the lens focus, zoom and iris.

- Zoom

• Click ^+ , and the lens zooms in.
• Click , and the lens zooms out.

- Focus

• Click □, then the lens focuses far and distant objects are clear.
• Click ☐, then the lens focuses near and nearby objects are clear.

- PTZ Speed

- Slide —— to adjust the speed of the pan/tilt movement.

- Iris

• When the image is too dark, click Ⓞ to enlarge the iris.
• When the image is too bright, click 🔒 to stop down the iris.

9.1.13 Conduct 3D Positioning

3D positioning relocates the selected area to the image center.

Steps

1. Click Ⓗ to enable the function.

2. Select a target area in live image.

3. Left click on a point on live image: the point is relocated to the center of the live image. With no zooming in or out effect.

4. Hold and drag the mouse to a lower right position to frame an area on the live: the framed area is zoomed in and relocated to the center of the live image.

5. Hold and drag the mouse to an upper left position to frame an area on the live: the framed area is zoomed out and relocated to the center of the live image.

6. Click the button again to turn off the function.

9.1.14 De-icing

Click 📄 to de-ice the device manually.

9.1.15 Synchronize FOV

Click Ⓧ to synchronize the optical lens and the thermal lens FOV.

9.2. Set Transmission Parameters

The live view image may be displayed abnormally according to the network conditions. In different network environments, adjust the transmission parameters to solve the problem.

Steps

1. Go to Configuration → Local.

2. Set the transmission parameters as required.

3. Protocol TCP: Ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected. It is suitable for a stable network environment.

4. UDP: Suitable for unstable network environments that do not demand high video fluency.
5. MULTICAST: Suitable for situations where there are multiple clients. Set the multicast address for them before selection.
6. HTTP: Suitable for situations where a third-party needs to get the device stream.

7. Play Performance

8. Shortest Delay: The device takes the real-time video image as priority over video fluency.

9. Balanced: The device ensures both the real-time video image and fluency.
10. Fluent: The device takes the video fluency as priority over real-time. In poor network environments, the device cannot ensure video fluency even if fluency is enabled.

• Auto Start Live View

• Yes means the live view starts automatically. It requires a high performance monitoring device and a stable network environment.
• No means the live view should be started manually.

3. Click OK.

Chapter 10 Video and Audio

This part introduces the configuration of video and audio related parameters.

10.1. Video Settings

This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution.

Go to setting page: Configuration → Video/Audio → Video.

NOTE: For devices with multiple camera channels, select a channel before other settings.

10.1.1 Stream Type

For devices that support more than one stream, you can specify parameters for each stream type.

• Main Stream: Best stream performance the device supports. It usually offers the best resolution and frame rate the device can perform, but high resolution and frame rate usually mean larger storage space and higher bandwidth requirements in transmission.
• Sub Stream: Usually offers comparatively low resolution options, which consume less bandwidth and storage space.
• Other Streams: Steams other than the main stream and sub stream may also be offered for customized usage.

10.1.2 Video Type

Select the content (video and audio) that should be contained in the stream.

• Video: Only video content is contained in the stream.
• Video & Audio: Video content and audio content are contained in the composite stream.

10.1.3 Resolution

Select video resolution according to actual needs. Higher resolution requires greater bandwidth and storage.

10.1.4 Bitrate Type and Max. Bitrate

• Constant Bitrate: The stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image.
• Variable Bitrate: Device automatically adjusts the bitrate under the set Max. Bitrate. The compression speed is slower than constant bitrate, but it guarantees the image quality of complex scenes.

10.1.5 Video Quality

When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according to actual needs. Note that higher video quality requires higher bandwidth.

10.1.6 Frame Rate

Frame rate describes the frequency at which the video stream is updated, measured in frames per second (fps).

A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Note that higher frame rate requires higher bandwidth and larger storage space.

10.1.7 Video Encoding

This is the compression standard the device adopts for video encoding.

NOTE: Available compression standards vary by model.

• H.264: Also known as MPEG-4 Part 10, Advanced Video Coding. This is a compression standard. Without compressing image quality, it increases compression ratio and reduces the size of the video file more than MJPEG or MPEG-4 Part 2.
• H.264+: H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you can estimate HDD consumption by its maximum average bitrate. Compared to H.264, H.264+ reduces storage by up to 50 percent with the same maximum bitrate in most scenes.

When H.264+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended maximum average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Maximum average bitrate should not be higher than maximum bitrate.

NOTE: When H.264+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.

• H.265: Also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2. This is a compression standard. In comparison to H.264, it offers better video compression at the same resolution, frame rate and image quality.
• H.265+: H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you can estimate HDD consumption by its maximum average bitrate. Compared to H.265, H.265+ reduces storage by up to 50 percent with the same maximum bitrate in most scenes.

When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended maximum average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Maximum average bitrate should not be higher than maximum bitrate.

NOTE: When H.265+ is enabled, Video Quality, I Frame Interval, Profile, and SVC are not configurable.

- MJPEG (M-JPEG or MJPEG): A video compression format in which intra-frame coding technology is used. Images in MJPEG format is compressed as individual JPEG images.

• Profile: This function means that under the same bitrate, the more complex the profile, the higher the image quality, and the network bandwidth requirement is also higher.
  • I-Frame Interval: The number of frames between two I-frames.

In H.264 and H.265, an I-frame, or intra-frame, is a self-contained frame that can be independently decoded without any reference to other images. An I-frame consumes more bits than other frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more steady and reliable data bits while requiring more storage space.

- SVC (Scalable Video Coding): The Annex G extension of the H.264 or H.265 video compression standard.

The objective of SVC standardization has been to enable encoding of a high-quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265 design with the same quantity of data as in the subset bitstream. The subset bitstream is derived by dropping packets from the larger bitstream.

SVC enables forward compatibility for older hardware: the same bitstream can be consumed by basic hardware that can decode only a low-resolution subset, while more advanced hardware will be able to decode high quality video streams.

10.1.8 Smoothing

This refers to the smoothness of the stream. The higher value of the smoothing, the better the fluency of the stream, though, the video quality may not be so satisfactory. The lower the value of the smoothing, the higher the quality of the stream, though it may appear not fluent.

10.1.9 Display VCA Info

VCA information can be displayed by Player and Video.

• Player: Player means the VCA info can be displayed by the dedicated player provided by the manufacturer.
  • Video: Video means the VCA info can be displayed by any general video player.

10.1.10 Audio Settings

This is a function to set audio parameters such as audio encoding and environment noise filtering. Go to the audio settings page: Configuration → Video/Audio → Audio.

• Audio Encoding: Select the audio encoding compression of the audio.
• Audio Input: Connect the audio input device as required.

NOTE: The audio input display varies by model.

Lineln	Set Audio Input to Lineln when the device connects to an audio input device with high output power such as MP3, synthesizer, or active pickup.
MicIn	Set Audio Input to MicIn when the device connects to an audio input device with low output power such as a microphone or passive pickup.

Environmental Noise Filter

Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to some extent.

10.1.11 Two-way Audio

This realizes the two-way audio between the monitoring center and the target in the monitoring screen.

Before You Start

• Make sure the audio input device (pick-up or microphone) and audio output device (speaker) connected to the device are working properly. Refer to specifications of audio input and output devices for device connection.
  • If the device has a built-in microphone and speaker, two-way audio can be enabled directly.

Steps

1. Click Live View.
2. Click 🎨 on the toolbar to enable the two-way audio function of the camera.
3. Click ⬆, select ⬆, and move the slider to adjust the volume.
4. Click 🔔 to disable the two-way audio function.

10.1.12 Set ROI

ROI (Region of Interest) encoding helps to assign more encoding resources to the region of interest, thus increasing the quality of the ROI area, whereas the background information is less focused.

Before You Start

Check the video coding type. ROI is supported when the video coding type is H.264 or H.265.

Steps

1. Go to Configuration → Video/Audio → ROI.
2. Check Enable.
3. Select the channel no. according to your need.
4. Select Stream Type.
5. Select Region No. in Fixed Region to draw ROI region.

1) Click Drawing.
2) Click and drag the mouse on the view screen to draw the fixed region.
3) Click Stop Drawing.

NOTE: Select the fixed region that needs to be adjusted and drag the mouse to adjust its position.

1. Input the Region Name and ROI Level.
2. Click Save.

NOTE: The higher the ROI level, the clearer the image of the detected region.

1. Optional: Select other region no. and repeat the above steps if you need to draw multiple fixed regions.

10.2. Display Settings

This offers parameter settings to adjust image features. Go to Configuration → Image → Display Settings.

For devices that support multiple channels, display settings for each channel is required. The settings for different channels may be different. This part introduces all possible parameters among the channels.

Click Default to restore settings.

10.2.1 Scene Mode

There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings.

10.2.2 Image Adjustment

By adjusting the Brightness, Saturation, Contrast, and Sharpness, the image can be best displayed.

10.2.3 Image Adjustment (Thermal Channel)

You can optimize the image display effect of the thermal channel by setting the background correction and manual correction.

Background Correction

Fully cover the lens with an object of uniform temperature such as foamboard or paperboard. When you click Correct, the device will take the uniform object as the standard and optimize the image once.

Manual Correction

Click Correct to optimize the image once.

It is a normal phenomenon that short video freezing might occur during the process of Background Correction and Manual Correction.

Thermal AGC Mode

Choose the AGC mode according to different scenes to balance and improve the image quality.

• Histogram: Choose for scenes with obvious WDR and high temperature difference. It can improve image contrast and enhance the image. E.g. the scene contains both indoor and outdoor scenes.
• Linear: Choose for scenes with low temperature difference and when the target is not obvious. It can improve image contrast and enhance the image. E.g. a bird in a forest.
• Self-Adaptive: Choose AGC mode automatically according to the current scene.

10.2.4 Exposure Settings

Exposure is controlled by the combination of iris, shutter, and photo sensibility. You can adjust the image effect by setting exposure parameters.

In manual mode, set Exposure Time, Gain, and Slow Shutter.

10.2.5 Focus

This offers options to adjust the focus mode and the minimum focus distance.

• Focus Mode Auto: The device focuses automatically as the scene changes. If you cannot get a well-focused image under auto mode, reduce light sources in the image and avoid flashing lights.
• Semi-Auto: The device focuses once after the PTZ and lens zooming. If the image is clear, the focus does not change when the scene changes.
• Manual: You can adjust the focus manually on the live view page.
• Min. Focus Distance: When the distance between the scene and lens is shorter than the Min. Focus Distance, the lens does not focus.
  • Focus Speed: This function adjusts the focus speed and is supported only in the thermal channel.

The higher the value, the faster the image focus. It is suitable for image focusing from fuzzy to clear. The lower the value, the slower the image focus. It is suitable for slight focus adjustments.

• Temperature Change Adaption: Enable this function when temperature change affects the image focus.

10.2.6 ABF

You can enable this function when the device cannot focus rear scenes clearly.

Go to Configuration → System → Maintenance → System Service, and enable ABF. Then you can focus manually.

NOTE: Disable ABF function when the image is clear.

10.2.7 Day/Night Switch

Day/Night Switch function can provide color images in day mode and black/white images in night mode. Switch mode is configurable.

• Day: The image is always in color.
• Night: The image is always black/white
- Auto: The camera switches between day mode and night mode according to the illumination automatically.
- Scheduled-Switch: Set the Start Time and the End Time to define the duration for day mode.

- Triggered by Alarm Input: Two trigger modes are available: Day and Night. For example, if the trigger mode is Night, the image turns black and white when the device receives an alarm input signal.

NOTE: Day/Night Switch function varies by model.

10.2.8 Set Supplement Light

Steps

1. Go to Configuration → Maintenance → System Service.
2. Check Enable Supplement Light.
3. Click Save.

10.2.9 BLC

If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC mode is set to Custom, you can draw a red rectangle on the live view image as the BLC area.

10.2.10 WDR

The WDR (Wide Dynamic Range) function helps the camera provide clear images in environments with strong illumination differences.

When there are both very bright and very dark areas simultaneously in the field of view, you can enable the WDR function and set the level. WDR automatically balances the brightness level of the whole image and provides clear images with more details.

NOTE: When WDR is enabled, some other functions may be not supported. Refer to the actual interface for details.

10.2.11 White Balance

White balance is the white rendition function of the camera. It is used to adjust the color temperature according to the environment.

10.2.12 DNR

Digital Noise Reduction reduces the image noise and improves the image quality. Normal and Expert modes are selectable.

• Normal: Set the DNR level to control the noise reduction degree. A higher level means stronger reduction degree.
• Expert: Set the DNR level for both space DNR and time DNR to control the noise reduction degree. A higher level means stronger reduction degree.

10.2.13 Defog

You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.

10.2.14 Set Laser Parameters

Steps

1. Go to Configuration → System → Maintenance → System Service.
2. Enable Laser Optical Axis Adjustment.
3. Adjust the optical zoom ratio to the maximum value via the PTZ control panel.
4. Click the direction buttons to adjust the laser position.
5. Adjust the sensitivity. The higher the value, the faster the cursor moves.
6. Click Save when the laser point is in the center of live view.
7. Go to Configuration → Image → Display Settings → Image Enhancement to set the laser compensation region.
8. Adjust the laser compensation level.

10.2.15 Set Palette

You can select the palette mode to display the thermal grayscale image in color.

Steps

1. Go to Configuration → Image → Display Settings.
2. Select the thermal channel.
3. Select a palette mode in Image Enhancement according to your need.

Result

The live view displays the image using a color palette.

10.2.16 Set Target Color

You can set the color of the targets in different temperature ranges to identify the target quickly.

Steps

1. Go to Configuration → Image → Display Settings.
2. Select the thermal channel.

3. Click Image Enhancement, select Palette as White Hot or Black Hot.

4. Set the temperature value and color of High Temperature, Interval Temperature, or Low Temperature targets.

Figure 10-1 Set the Temperature and Color of Target

• Above (be colored): When a high temperature target needs to be in color, you can set the high temperature color. Targets above the setting temperature will be displayed in setting color.
• Between (be colored): When an interval temperature target needs to be in color, you can set the interval temperature color. Targets between the minimum and the maximum temperatures will be displayed in setting color.

• Below (be colored): When a low temperature target needs to be in color, you can set the low temperature color. Targets below the setting temperature will be displayed in setting color.

• Click Save.

10.2.17 DDE

Digital Detail Enhancement adjusts the image details. OFF and Normal modes are selectable.

• OFF: Disable this function.
- Normal: Set the DDE level to control the details of the image. The higher the level, the more details show, but the greater the noise.

10.2.18 Mirror

When the live view image is the reverse of the actual scene, this function displays the image normally.

NOTE: Select the mirror mode as needed.

The video recording will be shortly interrupted when the function is enabled.

10.2.19 Video Standard

Video standard is an ability of a video card or video display device to define the number of colors that are shown and the resolution. The two most common video standard used are NTSC and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual scan lines. Select video signal standard according to the video system in your country.

10.2.20 Digital Zoom

You can zoom in on the image. The larger the zoom size, the more blurred the image.

10.2.21 Local Video Output

If the device is equipped with video output interfaces such as BNC, CVBS, HDMI, and SDI, you can preview the live image directly by connecting the device to a monitor screen.

Select the output mode as ON/OFF to control the output.

10.3. OSD

You can customize OSD (On-Screen Display) information such as device name, time/date, font, color, and text overlay displayed on video stream.

Go to OSD setting page: Configuration → Image → OSD Settings. Set the corresponding parameters, and click Save to take effect.

• Character Set: Select character set for displayed information. If Korean is required to be displayed on screen, select EUC-KR. Otherwise, select GBK.
• Displayed Information: Set camera name, date, week, and their related display format.
• Text Overlay: Set customized overlay text on image.
• OSD Parameters: Set OSD parameters such as Display Mode, OSD Size, Font Color, and Alignment.

10.4. Overlay Picture

Overlay a customized picture on live view.

Before You Start

The picture to overlay has to be in 24-bit BMP format, and the maximum picture size is 128 × 128 pixels.

Steps

1. Go to the picture overlay setting page: Configuration → Image → Picture Overlay.
2. Select a channel on which to overlay the picture.
3. Click Browse to select a picture, and click Upload.

NOTE: The picture with a red rectangle will appear in live view after successfully uploading.

1. Check Enable Picture Overlay.

2. Drag the picture to adjust its position.

3. Click Save.

10.5. Set Manual DPC (Defective Pixel Correction)

If the number of defective pixels in the image is comparatively small and accurate correction is needed, correct these pixels manually.

Steps

1. Go to Configuration → Image → DPC.
2. Select the thermal channel.
3. Select manual mode.
4. Click the defective pixel on the image, then a cursor shows on the live view.
5. Click Up, Down, Left, Right to adjust the cursor position to the defective pixel position.
6. Click ☐, then click ☐ to correct the defective pixel.

NOTE: If multiple defective pixels need to be corrected, click ☑ after locating a defective pixel. Then after locating other pixels, click ☑ to correct them simultaneously.

1. Optional: Click → to cancel defective pixel correction.

10.6. Set Picture-in-Picture

You can overlay the images of two channels and view the image of two channels at the same time.

Steps

1. Select a channel number.
2. Select the picture-in-picture mode.

• Normal Mode: Disable picture-in-picture mode.
- Overlay Mode: Enable picture-in-picture mode. You can overlay the image of another channel in the current channel.

1. Click Save.

Chapter 11 Video Recording and Picture Capture

This section introduces capturing video clips and snapshots, playback, and downloading captured files.

11.1. Storage Settings

This part introduces the configuration of several common storage paths.

11.1.1 Set Memory Card

If you choose to store the files to memory card, make sure you insert and format the memory card in advance.

Before You Start

Insert the memory card to the camera. For detailed installation, refer to the camera's Quick Start Guide.

Steps

1. Go to the storage management setting page: Configuration → Storage → Storage Management → HDD Management.
2. Select the memory card, and click Format to start initializing the memory card.

NOTE: The memory card Status turns to Normal from Uninitialized, which means the memory card can be used normally.

1. Optional: Define the memory card Quota. Input the quota percentage for different content according to your need.

2. Click Save.

11.1.2 Set NAS

Use the network server as a network disk to store record files, captured images, etc.

Before You Start

Get the IP address of the network disk.

Steps

1. Go to the NAS setting page: Configuration → Storage → Storage Management → Net HDD.
2. Click HDD No. Enter the server address and file path for the disk.

• Server Address: The IP address of the network disk
• File Path: The saving path of network disk files
- Mounting Type: Select file system protocol according to the operating system

Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected.

1. Click Test to check whether the network disk is available.
2. Click Save.

11.1.3 Set FTP

You can configure the FTP server to save images that are captured by events or a timed snapshot task.

Before You Start

Get the FTP server address first.

Steps

1. Go to Configuration → Network → Advanced Settings → FTP.
2. Configure FTP settings.

• Server Address and Port: The FTP server address and corresponding port
- User Name and Password: The FTP user should have the permission to upload pictures

NOTE: If the FTP server supports picture uploading by anonymous users, you can check Anonymous to hide your device information during uploading.

• Directory Structure: The saving path of snapshots in the FTP server

1. Click Upload Picture to enable uploading snapshots to the FTP server.
2. Click Test to verify the FTP server.
3. Click Save.

11.1.4 Set Cloud Storage

It helps to upload the captured pictures and data to the cloud. The platform requests picture directly from the cloud for picture and analysis. The function is supported only by certain models.

Steps

CAUTION: If cloud storage is enabled, the pictures are stored in the cloud storage server preferentially.

1. Go to Configuration → Storage → Storage Management → Cloud Storage.
2. Check Enable Cloud Storage.

3. Set basic parameters.

4. Protocol Version: The protocol version of the cloud storage server.
   • Server IP: The IP address of the cloud storage server. It supports IPv4 addresses.

5. Serve Port: The port of the cloud storage server. 6001 is the default port and you are not recommended to edit it.

6. User Name and Password: The user name and password of the cloud storage server

7. Picture StoragePool ID: The ID of the picture storage region in the cloud storage server. Make sure the storage pool ID and the storage region ID are the same.

8. Click Test to test the configured settings.

9. Click Save.

11.2. Video Recording

This section introduces manual and scheduled recording, playback, and downloading recorded files.

11.2.1 Record Automatically

This function can record video automatically during configured time periods.

Before You Start

Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details.

Steps

1. Go to Configuration → Storage → Schedule Settings → Record Schedule.
2. Select channel no.
3. Check Enable.
4. Select a record type.

NOTE: The record type varies by model.

• Continuous: The video will be recorded continuously according to the schedule.
- Motion: When motion detection is enabled and trigger recording is selected as the linkage method, object movement is recorded.
- Alarm: When alarm input is enabled and trigger recording is selected as the linkage method, the video is recorded after receiving an alarm signal from an external alarm input device.
- Motion | Alarm: Video is recorded when motion is detected or an alarm signal is received from an external alarm input device.
- Motion & Alarm: Video is recorded only when motion is detected and an alarm signal is received from an external alarm input device.
• Event: The video is recorded when a configured event is detected.

1. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting operation.

2. Click Advanced to set the advanced settings.

• Overwrite: Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos.
• Pre-record: The time period you set to record before the scheduled time.
• Post-record: The time period you set to stop recording after the scheduled time.
• Stream Type: Select the stream type for recording.

NOTE: When you select the stream type with a higher bitrate, the actual time of the pre-record and post-record may be less than the set value.

1. Click Save.

11.2.2 Record Manually

Steps

1. Go to Configuration → Local.
2. Set the Record File Size and saving path to for recorded files.
3. Click Save.
4. Click ➕ to start recording. Click ➕ to stop recording.

11.2.3 Playback and Download Video

You can search, playback, and download the videos stored in the local storage or the network storage.

Steps

1. Click Playback.
2. Select channel no.
3. Set search condition and click Search. Matching video files show on the timing bar.

4. Click ▶ to play the video files.

5. Click ✿ to clip video files.

6. Click ✗ to play video files in full screen. Press ESC to exit full screen.

NOTE: Go to Configuration → Local, click Save clips to to change the saving path of clipped video files.

1. Click ↓ on the playback interface to download files.

1) Set search condition and click Search.
2) Select the video files and then click Download.

NOTE: Go to Configuration → Local, click Save downloaded files to change the saving path of downloaded video files.

11.3. Capture Configuration

The device can capture the pictures manually or automatically and save them in the configured saving path. You can view and download the snapshots.

11.3.1 Capture Automatically

This function can capture pictures automatically during configured time periods.

Before You Start

If event-triggered capture is required, configure related linkage methods in event settings. Refer to Event and Alarm for event settings.

Steps

1. Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters.
2. Set the capture type.

• Timing: Capture a picture at the configured time interval.
• Event-Triggered: Capture a picture when an event is triggered.

1. Set the Format, Resolution, Quality, Interval, and Capture Number.
2. Refer to Set Arming Schedule for configuring schedule time.
3. Click Save.

11.3.2 Capture Manually

Steps

1. Go to Configuration → Local.

2. Set the Image Format and saving path to for snapshots.

3. JPEG: The picture size of this format is comparatively small, which is better for network transmission.
   • BMP: The picture is compressed with good quality.

4. Click Save.

5. Click 🔒 near the live view or playback window to capture a picture manually.

11.3.3 View and Download Picture

You can search, view, and download the pictures stored in the local storage or the network storage.

Steps

1. Click Picture.
2. Select channel no.
3. Set search condition, and click Search. Matching pictures show in the file list.
4. Select the pictures, then click Download to download them.

NOTE: Go to Configuration → Local, click Save snapshots when playback to change the saving path of pictures.

Chapter 12 Network Settings

12.1. TCP/IP

TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting with each other.

Go to Configuration → Basic Configuration → Network → TCP/IP for parameter settings.

• NIC Type: Select a NIC (Network Interface Card) type according to your network condition.
• IPv4: Two IPv4 modes are available.
• DHCP: The device automatically gets the IPv4 parameters from the network if you check DHCP. The device IP address changes after enabling the function. Use SADP to get the device IP address.

NOTE: The network that the device is connected to should support DHCP (Dynamic Host Configuration Protocol).

• Manual: You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and IPv4 Default Gateway, and click Test to see if the IP address is available.
• IPv6: Three IPv6 modes are available.
• Route Advertisement: The IPv6 address is generated by combining the route advertisement and the device Mac address.

NOTE: Route advertisement mode requires support from the connected router.

• DHCP: The IPv6 address is assigned by the server, router, or gateway.
• Manual: Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information.
• MTU (Maximum Transmission Unit): The size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500.
• DNS (Domain Name Server): Required if you need to visit the device with a domain name. It is also required for some applications (e.g., sending e-mail). Set Preferred DNS Server and Alternate DNS Server properly if needed.

12.1.1 Multicast Discovery

Check the Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN.

12.2. Port

The device port can be modified when the device cannot access the network due to port conflicts.

CAUTION: Do not modify the default port parameters at will, otherwise the device may be inaccessible.

Go to Configuration → Network → Basic Settings → Port for port settings.

• HTTP Port: The port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
• HTTPS Port: The port through which the browser accesses the device with a certificate. Certificate verification is required to ensure the secure access.
  • RTSP Port: The real-time streaming protocol port.
• SRTP Port: The secure real-time transport protocol port.
• Server Port: The port through which the client adds the device.
• Enhanced SDK Service Port: The port through which the client adds the device. Certificate verification is required to ensure secure access.
• WebSocket Port: TCP-based full-duplex communication protocol port for plug-in free preview.
• WebSockets Port: TCP-based full-duplex communication protocol port for plug-in free preview. Certificate verification is required to ensure the secure access.

NOTE: Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are supported only by certain models.

For device models that support the function, go to Configuration → Network → Advanced Settings → Network Service to enable it.

12.3. Port Mapping

By setting port mapping, you can access devices through the specified port.

Before You Start

When the device ports are the same as those of other devices in the network, refer to Port to modify the device ports.

Steps

1. Go to Configuration → Network → Basic Settings → NAT.
2. Select the port mapping mode.

• Auto Port Mapping: Refer to Set Auto Port Mapping for detailed information.
• Manual Port Mapping: Refer to Set Manual Port Mapping for detailed information.

1. Click Save.

1. Check Enable UPnP™, and choose a friendly name for the camera, or use the default name.
2. Set the port mapping mode to Auto.
3. Click Save.

NOTE: UPnP ™ function on the router should be enabled at the same time.

12.3.2 Set Manual Port Mapping

Steps

1. Check Enable UPnP ^™ , and choose a friendly name for the device, or use the default name.
2. Set the port mapping mode to Manual, and set the external port to be the same as the internal port.
3. Click Save.

What To Do Next

Go to the router port mapping settings interface and set the port number and IP address to be the same as those on the device. For more information, refer to the router user manual.

12.4. Multicast

Multicast is group communication where data transmission is addressed to a group of destination devices simultaneously. After setting multicast, you can send the source data efficiently to multiple receivers.

Go to Configuration → Network → Basic Settings → Multicast for the multicast settings.

• IP Address: The address of the multicast host.
- Stream Type: The stream type as the multicast source.
• Video Port: The video port of the selected stream.
• Audio Port: The audio port of the selected stream.

12.5. SNMP

You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission.

Before You Start

Before setting the SNMP, download the SNMP software and manage to receive the device information via the SNMP port.

Steps

1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP.
2. Check Enable SNMPv1, Enable SNMP v2c, or Enable SNMPv3.

NOTE: The SNMP version you select should be the same as that of the SNMP software.

You also need to use the version according to the security level required. SNMP v1 is not secure, and SNMP v2 requires a password for access. SNMP v3 provides encryption, and if you use the third version, HTTPS protocol must be enabled.

1. Configure the SNMP settings.
2. Click Save.

12.6. Access to Device via Domain Name

You can use Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can be mapped to a domain name resolution server to realize network access via a domain name.

Before You Start

Registration on the DDNS server is required before configuring the DDNS settings of the device.

Steps

1. Refer to TCP/IP to set DNS parameters.
2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS.
3. Check Enable DDNS and select DDNS type.

• DynDNS: Dynamic DNS server is used for domain name resolution.
• NO-IP: NO-IP server is used for domain name resolution.

1. Input the domain name information, and click Save.
2. Check the device ports and complete port mapping. Refer to Port to check the device port, and refer to Port Mapping for port mapping settings.

3. Access the device.

4. By Browsers: Enter the domain name in the browser address bar to access the device.

5. By Client Software: Add domain name to the client software. Refer to the client manual for specific adding methods.

12.7. Access to Device via PPPoE Dial-Up Connection

This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of the device.

Steps

1. Go to Configuration → Network → Basic Settings → PPPoE.
2. Check Enable PPPoE.
3. Set the PPPoE parameters.

• Dynamic IP: After successful dial-up, the dynamic IP address of the WAN is displayed.
- User Name: User name for dial-up network access.
• Password: Password for dial-up network access.
- Confirm: Input your dial-up password again.

1. Click Save.

2. Access the device.

3. By Browsers: Enter the WAN dynamic IP address in the browser address bar to access the device.

4. By Client Software: Add the WAN dynamic IP address to the client software. Refer to the client manual for details.

NOTE: The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after rebooting the camera. To solve the inconvenience of a dynamic IP, get a domain name from a DDNS provider (e.g., DynDns.com). Refer to Access to Device via Domain Name for detailed information.

12.8. Accessing via Mobile Client

Hik-Connect is an application for mobile devices. Using the app, you can view live images, receive alarm notifications, etc.

NOTE: Hik-Connect service should be supported by the camera.

12.8.1 Enable Hik-Connect Service on Camera

Hik-Connect service should be enabled on your camera before using the service. You can enable the service through SADP software or a Web browser.

Enable Hik-Connect Service via Web Browser

Follow the following steps to enable Hik-Connect Service via a Web Browser.

Before You Start

You need to activate the camera before enabling the service.

Steps

1. Access the camera via a Web browser.

2. Enter the platform access configuration interface, Configuration → Network → Advanced Settings → Platform Access.

3. Set Hik-Connect as the Platform Access Mode.
4. Check Enable.
5. Click and read "Terms of Service" and "Privacy Policy" in the pop-up window.
6. Create a verification code or change the old verification code for the camera.

NOTE: The verification code is required when you add the camera to Hik-Connect service.

1. Save the settings.

Enable Hik-Connect Service via SADP Software

This section introduces how to enable Hik-Connect service via SADP software of an activated camera.

Steps

1. Run SADP software.
2. Select a camera, and enter the Modify Network Parameters page.
3. Check Enable Hik-Connect.
4. Create a verification code or change the old verification code.

NOTE: The verification code is required when you add the camera to Hik-Connect service.

1. Click and read "Terms of Service" and "Privacy Policy."

2. Confirm the settings.

12.8.2 Set Up Hik-Connect

Steps

1. Get and install the Hik-Connect application in the following ways.

2. Visit https://appstore.hikvision.com to download the application according to your mobile phone system.

3. Visit the official site of our company. Then go to Support → Tools → Hikvision App Store.
4. Scan the QR code below to download the application.

NOTE: If errors such as "Unknown app" occur during the installation, solve the problem in two ways.

Visit https://appstore.hikvision.com/static/help/index.html and refer to the troubleshooting.

Visit https://appstore.hikvision.com/, and click Installation Help at the upper right corner of the interface to refer to troubleshooting.

1. Start the application and register for a Hik-Connect user account.
2. Log in after registration.

12.8.3 Add Camera to Hik-Connect

Steps

1. Connect your mobile device to Wi-Fi.
2. Log into the Hik-Connect app.
3. In the home page, tap "+" on the upper-right corner to add a camera.
4. Scan the QR code on the camera body or on the Quick Start Guide cover.

NOTE: If the QR code is missing or too blurry to be recognized, you can also add the camera by inputting the camera's serial number.

1. Input the verification code of your camera.

NOTE: The required verification code is the code you create or change when you enable Hik-Connect service on the camera.

If you forget the verification code, you can check the current verification code on the Platform Access configuration page via a Web browser.

1. Tap Connect to a Network button in the pop-up interface.

2. Choose Wired Connection or Wireless Connection according to your camera function.

3. Wireless Connection: Input the Wi-Fi password that your mobile phone has connected to, and tap Next to start the Wi-Fi connection process. (Locate the camera within three meters from the router when setting up the Wi-Fi.)

4. Wired Connection: Connect the camera to the router with a network cable and tap Connected in the resulting interface.

NOTE: The router should be the same one your mobile phone has connected to.

1. Tap Add in the next interface to finish adding.

NOTE: For detailed information, refer to the Hik-Connect app user manual.

12.9. Set ISUP

When the device is registered on an ISUP platform (formerly called Ehome), you can visit and manage the device, transmit data, and forward alarm information over a public network.

Steps

1. Go to Configuration → Network → Advanced Settings → Platform Access.
2. Set ISUP as the platform access mode.
3. Select Enable.
4. Select a protocol version and input related parameters.
5. Click Save. Register status turns to Online when the function is correctly set.

12.10. Set ONVIF

To access the device through ONVIF protocol, configure the ONVIF user to enhance the network security.

Steps

1. Go to Configuration → Network → Advanced Settings → Integration Protocol.
2. Check Enable ONVIF.

3. Click Add to configure the ONVIF user.

4. Delete: Delete the selected ONVIF user.

5. Modify: Modify the selected ONVIF user.

6. Click Save.

7. Optional: Repeat the steps above to add more ONVIF users.

12.11. Set HTTP Listening

Send alarms via HTTP protocol to a destination IP or host name that supports HTTP data transmission.

Steps

1. Go to Configuration → Network → Advanced Settings → HTTP Listening.
2. Input Destination IP or Host Name, URL, and Port.
3. Click Test.

NOTE: Click Default to reset the destination IP or host name.

1. Click Save.

Chapter 13 System and Security

This section introduces system maintenance, system settings, and security management, and explains how to configure relevant parameters.

13.1. View Device Information

You can view device information such as Device No., Model, Serial No., and Firmware Version.

Enter Configuration → System → System Settings → Basic Information to view the device information.

13.2. Search and Manage Log

Log helps locate and troubleshoot problems.

Steps

1. Go to Configuration → System → Maintenance → Log.
2. Set search conditions Major Type, Minor Type, Start Time, and End Time.
3. Click Search. Matching log files will be displayed on the log list.
4. Optional: Click Export to save the log files to your computer.

13.3. Import and Export Configuration File

This feature helps speed up batch configuration on other devices with the same parameters.

Steps

1. Export configuration file.

1) Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2) Click Device Parameters and input the encryption password to export the current configuration file.
3) Set the saving path to save the configuration file in local computer.

1. Import configuration file.

1) Access the device that needs to be configured via a Web browser.
2) Click Browse to select the saved configuration file.
3) Input the encryption password you have set when exporting the configuration file.
4) Click Import.

13.4. Export Diagnose Information

Diagnose information includes running log, system information, and hardware information.

Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose Information to export diagnose information of the device.

13.5. Reboot

You can reboot the device via a browser.

Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot.

1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.

2. Click Restore or Default according to your needs.

3. Restore: Reset device parameters, except user information, IP parameters, and video format to the default settings.

4. Default: Reset all the parameters to the factory defaults.

NOTE: Be careful when using this function. After resetting to the factory default, all the parameters are reset to the default settings.

13.7. Upgrade

Before You Start

Obtain the correct upgrade package.

CAUTION: DO NOT disconnect power during the process. The device will reboot automatically.

Steps

1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.

2. Choose one method to upgrade.

3. Firmware: Locate the exact path of the upgrade file.

4. Firmware Directory: Locate the directory which the upgrade file belongs to.

5. Click Browse to select the upgrade file.

6. Click Upgrade.

13.8. Set Electric Current Limit

This function can control the power supply current of the device.

Go to Configuration → System → Maintenance → System Service, and select Electric Current Limit type. You can limit the device current to 75 percent of full current or half the full current for power saving control.

13.9. View Open Source Software License

Go to Configuration → System → System Settings → About Device, and click View Licenses.

13.10. Time and Date

You can configure time and date of the device by configuring time zone, time synchronization, and Daylight Saving Time (DST).

13.10.1 Synchronize Time Manually

Steps

1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click Manual Time Sync.

4. Choose one time synchronization method.

5. Select Set Time, and manually input or select date and time from the pop-up calendar.

6. Check Sync. with computer time to synchronize the time of the device with that of the local PC.

7. Click Save.

13.10.2 Set NTP Server

You can use NTP server when accurate and reliable time source is required.

Before You Start

Set up a NTP server or obtain NTP server information.

Steps

1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click NTP.
4. Set Server Address, NTP Port, and Interval.

NOTE: Server Address is NTP server IP address.

1. Click Test to test server connection.
2. Click Save.

13.10.3 Set DST

If the region where the device is located adopts Daylight Saving Time (DST), you can set this function.

Steps

1. Go to Configuration → System → System Settings → DST.
2. Check Enable DST.
3. Select Start Time, End Time, and DST Bias.
4. Click Save.

13.11. Set RS-232

RS-232 can be used to debug device or access peripheral device. RS-232 can realize communication between the device and computer or terminal when the communication distance is short.

Before You Start

Connect the device to computer or terminal with RS-232 cable.

Steps

1. Go to Configuration → System → System Settings → RS-232.
2. Set RS-232 parameters to match the device with computer or terminal.
3. Click Save.

13.12. Set RS-485

RS-485 is used to connect the device to an external device. You can use RS-485 to transmit data between the device and the computer or terminal when the communication distance is long.

Before You Start

Connect the device and computer or terminal with RS-485 cable.

Steps

1. Go to Configuration → System → System Settings → RS-485.
2. Set the RS-485 parameters.
   NOTE: You should keep the parameters of the device and the computer or terminal all the same.
3. Click Save.

13.13. Set Same Unit

Set the same temperature unit and distance unit. When you enable this function, the unit cannot be configured separately in other setting pages.

Steps

1. Go to Configuration → System → System Settings → Unit Settings.
2. Check Use Same Unit.
3. Set the temperature unit and distance unit.
4. Click Save.

13.14. Security

You can improve system security by setting security parameters.

13.14.1 Authentication

You can improve network access security by setting RTSP and Web authentication.

Go to Configuration → System → Security → Authentication to choose authentication protocol and method according to your needs.

• RTSP Authentication: Digest and digest/basic are supported, which means authentication information is needed when RTSP request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device only supports digest authentication.
• RTSP Digest Algorithm: MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.
• WEB Authentication: Digest and digest/basic are supported, which means authentication information is needed when a Web request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device only supports digest authentication.
• WEB Digest Algorithm: MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.

NOTE: Refer to the specific content of protocol to view authentication requirements.

13.14.2 Security Audit Log

The security audit logs refer to the security operation logs. You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.

Security audit logs can be saved on device internal storage. The log will be saved every half hour after device booting. Due to limited storage space, you can also save the logs on a log server.

Search Security Audit Logs

You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.

Steps

NOTE: This function is supported only by certain camera models.

1. Go to Configuration → System → Maintenance → Security Audit Log.
2. Select log types, Start Time, and End Time.
3. Click Search.

The log files that match the search conditions will be displayed on the Log List.

1. Optional: Click Export to save the log files to your computer.

13.14.3 Set IP Address Filter

IP address filter can allow or forbid visits from certain IP addresses.

IP address refers to IPv4.

Steps

1. Go to Configuration → System → Security → IP Address Filter.
2. Check Enable IP Address Filter.

3. Select the type of IP address filter.

4. Forbidden: IP addresses in the list cannot access the device.

5. Allowed: Only IP addresses in the list can access the device.

6. Edit the IP address filter list.

7. Add: Add a new IP address to the list.

8. Modify: Modify the selected IP address in the list.

9. Delete: Delete the selected IP address in the list.

10. Click Save.

13.14.4 Set SSH

SSH is a protocol to ensure security of remote login. This setting is reserved for professional maintenance personnel only.

Steps

1. Go to Configuration → System → Security → Security Service.
2. Check Enable SSH.
3. Click Save.

13.14.5 Set HTTPS

HTTPS is a network protocol that enables encrypted transmission and identity authentication, which improves the security of remote access.

Steps

1. Go to Configuration → Network → Advanced Settings → HTTPS.
2. Check Enable.
3. Click Delete to recreate and install certificate.

• Create and install self-signed certificate. Refer to Create and Install Self-signed Certificate.
• Create certificate request and install certificate

1. Click Save.

Create and Install Self-Signed Certificate

Refer to Install Authorized Certificate

Steps

1. Check Create Self-signed Certificate.
2. Click Create.
3. Follow the prompt to enter Country, Hostname/IP, Validity and other parameters.
4. Click OK.

Result

The device will install the self-signed certificate by default.

Install Authorized Certificate

If the demand for external access security is high, you can create and install authorized certificate via HTTPS protocol to ensure the data transmission security.

Steps

1. Select Create certificate request first and continue the installation.
2. Click Create.
3. Follow the prompt to input Country, Hostname/IP, Validity and other parameters.
4. Click Download to download the certificate request and submit it to the trusted authority for signature.

5. Import certificate to the device.

6. Select Signed certificate is available, start the installation directly. Click Browse and Install to import the certificate to the device.

7. Select Create the certificate request first and continue the installation. Click Browse and Install to import the certificate to the device.

8. Click Save.

13.14.6 Set QoS

QoS (Quality of Service) can help improve the network delay and network congestion by setting the priority of data sending.

QoS needs support from network device such as router and switch.

Steps

1. Go to Configuration → Network → Advanced Configuration → QoS.
2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.
   NOTE: Network can identify the priority of data transmission. The larger the DSCP value, the higher the priority. You need to set the same value in the router while configuring.
3. Click Save.

13.14.7 Set IEEE 802.1X

You can authenticate user permission of the connected device by setting IEEE 802.1x.

Go to Configuration → Network → Advanced Settings → 802.1, and enable the function.

Select protocol and version according to router information. User name and password of server are required.

13.15. User and Account

13.15.1 Set User Account and Permission

The administrator can add, modify, or delete other accounts, and grant different permission to different user levels.

NOTE: To increase the security of using the device on the network, change your account password regularly. Changing the password every three months is recommended. If the device is used in a high-risk environment, it is recommended that the password be changed monthly or weekly.

Steps

1. Go to Configuration → System → User Management → User Management.

2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to users based on needs.

3. Administrator: The administrator has the authority for all operations and can add users and operators and assign permissions.

4. User: Users can be assigned permission to viewing live video, set PTZ parameters, and change their own passwords, but no permission for other operations.
5. Operator: Operators can be assigned all permissions except for operations on the administrator and creating accounts.
6. Modify: Select a user and click Modify to change the password and permission.
7. Delete: Select a user and click Delete.

NOTE: The administrator can add up to 31 user accounts.

1. Click OK.

Chapter 14 Appendix

14.1. Common Material Emissivity Reference

Material	Emissivity
Human Skin	0.98
Printed Curcuit Board	0.91
Concrete	0.95
Ceramic	0.92
Rubber	0.95
Paint	0.93
Wood	0.85
Pitch	0.96
Brick	0.95
Sand	0.90
Soil	0.92
Cloth	0.98
Hard Paperboard	0.90
White Paper	0.90
Water	0.96

14.2. Device Command

Scan the following QR code to get the device's common serial port commands.

Note that the command list contains the commonly used serial port commands for Hikvision thermal cameras.

14.3. Device Communication Matrix

Scan the following QR code to get the device's communication matrix.

Note that the matrix contains all communication ports of Hikvision thermal cameras.

Abstract geometric composition with overlapping red and beige shapes (no text or symbols)

See Far, Go Further