VUE TZ20-R - Drone FLIR - Free user manual and instructions
Find the device manual for free VUE TZ20-R FLIR in PDF.
| Product Type | Thermal Imaging Drone Camera |
| Brand | FLIR |
| Model | VUE TZ20-R |
| Category | Drone |
| Dimensions | 56 x 43 x 38 mm (2.2 x 1.7 x 1.5 in) |
| Weight | 92 g (3.25 oz) |
| Power Supply | 5V DC via USB or external power (6-30V) |
| Power Consumption | < 3 W |
| Sensor Type | Uncooled VOx Microbolometer |
| Resolution | 640 x 512 (VUE TZ20-R) or 336 x 256 (TZ20-R variant) |
| Frame Rate | 30 Hz (NTSC) / 25 Hz (PAL) |
| Field of View | 32° x 26° (depending on lens) |
| Thermal Sensitivity | < 50 mK |
| Wavelength Range | 7.5 - 13.5 µm |
| Video Output | Composite video (RCA or SMA) or HDMI over USB-C with adapter |
| Data Interface | UART (serial) for control and telemetry |
| Operating Temperature | -20°C to 50°C (-4°F to 122°F) |
| Storage Temperature | -30°C to 60°C (-22°F to 140°F) |
| Main Functions | Real-time thermal imaging, analog video output, integration with drone autopilots (PWM/UART), multiple color palettes, ISR mode for improved stability |
| Care and Cleaning | Clean lens with soft, lint-free cloth; use mild soap if needed; avoid abrasive materials; store in dry place |
| Safety | Do not disassemble; avoid prolonged exposure to high temperatures; use approved power sources; ensure proper mounting to prevent falls |
| Spare Parts and Repairability | Replacement cables and mounting kits available; contact FLIR support for service; no user-serviceable parts |
| General Information | Designed for unmanned aerial vehicles; compatible with DJI, 3DR, and other flight controllers; manual available in PDF format |
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USER MANUAL VUE TZ20-R FLIR
High Resolution, Radiometric, Gimbaled Thermal Zoom Drone Payload
USER MANUAL

natural_image
Black FLIR camera with attached lever and lens (no visible text or symbols)Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
TABLE OF CONTENTS
1 VUE® TZ20-R 3
2 INSTALLATION AND QUICK START GUIDE 4
3 DJI PILOT APP INSTALLATION....6
3.1 Compatible Devices 6
3.2 How to Install....6
4 DJI PILOT APP OPERATION 7
4.1 Menu....7
4.2 FFC 8
4.3 AGC Lock/Unlock 8
4.4 Color Palettes 8
4.5 Zoom 9
4.6 Radiometry 9
4.7 Settings....13
5 SD CARDS....14
5.1 File Naming Convention.... 14
5.2 Tested Micro SD Cards....15
6 RECORDING....16
7 SETTINGS....17
7.1 Image format 17
7.2 Video format....18
7.3 FFC Mode....18
7.4 Scene Dynamic Range....18
7.5 AGC Region of interest 18
7.6 Digital Detail Enhancement (DDE) and Advanced Digital Enhancement (ADE) 19
8 OPTIMIZING IMAGE QUALITY 20
9 SPECIFICATIONS....21
| Table 1: Vue TZ20-R specifications | 21 |
10 WARRANTY 22
11 TROUBLESHOOTING 23
Table 2: LED Indication Table....23
11.1 Firmware Upgrade/Downgrade 24
11.2 Software Buttons or Video Not Displayed 25
11.3 USB to Boson Application 25
12 FLIR SUPPORT 26
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
1 VUE® TZ20-R
Made in the USA, the radiometric VUE TZ20-R thermal-zoom drone payload enables DJI V2 Matrice 200 series and 300 pilots to see and measure thermal details not possible with other leading sUAS aircraft and payloads. The TZ20-R features two FLIR Boson® thermal infrared (IR) cameras that put four times more pixels on target at every zoom level versus all competition and offers an unmatched 20× zoom capability. Utility, roofing, solar farm, and other industrial inspectors can zoom into objects of interest, identify them with unmatched clarity, and take and record radiometric temperature measurements, all from a safe standoff distance. Emergency response pilots in search and rescue, law enforcement, firefighting, and public safety can search for and observe in silence while using the thermal zoom to reduce false positives and make critical decisions faster with the affordable VUE TZ20-R. The combination of performance-leading thermal zoom and radiometry enables more efficient missions with faster search, silent surveillance, and safer stand-off inspections.
SEARCH AND INSPECT MORE AREA IN LESS TIME
Unmatched thermal zoom performance and clarity at 5×, 10×, and 20×
SAFELY AND ACCURATELY MEASURE TEMPERATURE FROM FARTHER AWAY
Dual Bosons provide 4× more radiometric pixels on target at every zoom level versus all competitors
READY TO FLY AND MEASURE
Plug and play with DJI Matrice 300, DJI V2 Matrice 200 series, and post-process reporting software.
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved

- DJI Skyport Connector
- DJI X-Port Pan Motor
- LED Indicator
- Dual Micro SD port and USB Type-C port
- DJI X-Port Tilt Motor
- DJI X-Port Roll Motor
- WFOV Boson R
- NFOV Boson R
FIGURE 1. VUE TZ20-R
2 INSTALLATION AND QUICK START GUIDE
Hold the securely when attaching or detaching the Vue TZ20-R.
- Remove the protective cap from Skyport connector and insert gimbal into gimbal mount on airframe.
- Rotate the Skyport connector to the unlocked position and completely insert into the airframe gimbal mount.
- Rotate the Skyport connector to the locked position to secure it.
- Confirm that the Vue TZ20-R is mounted securely.
-
If flying with a second payload, confirm both payloads are aimed forward upon start-up and initialization to prevent payloads from contacting each other during initialization process.
-
Power on the airframe and remote controller.
-
Open the DJI Pilot Application.
-
When flying dual payloads, place the controller in Gimbal Control Mode so the two payloads turn together and do not bump into each other during flight.
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved

FIGURE 2. INSERT AND SECURE THE VUE TZ20-R INTO AIRFRAME GIMBAL MOUNT
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
3 DJI PILOT APP INSTALLATION
3.1 Compatible Devices
Requires Android 5.0 or above.
Refer to https://www.dji.com/downloads/djiapp/dji-pilot for compatible mobile device(s).
Matrice 300 RTK: v1.9.0R
Matrice 200 V2: v1.8.0
3.2 How to Install
In the Google Play store, search "DJI Pilot" and install the app onto your device.
https://www.dji.com/downloads/djiapp/dji-pilot

Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
4 DJI PILOT APP OPERATION
The DJI Pilot app is required to operate the Vue TZ20-R. The user controls for the Vue TZ20-R appear on the right edge in the DJI Pilot app. In the main screen, users have the option to toggle between recording modes through the "Menu" and adjust operational parameters including Flat Field Correction (FFC), AGC, color palette, zoom, radiometric spot meter and other payload settings. The Vue TZ20-R does not support viewing recorded imagery on the SD from the DJI Pilot app.

FIGURE 3. DJI PILOT APP USER INTERFACE
4.1 Menu
In the menu selection, users can toggle the recording mode between photo and video, start and stop recording, and select the photo mode. Single Shot, Burst Mode, and Interval options are available. The Interval capture rate can be set between 1 to 30 seconds.

Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
FIGURE 4. MENU INTERFACE
4.2 FFC
A FFC (flat field correction) is an offset calibration that is triggered at powerup, after a set change in temperature, and periodically throughout the camera operation. The FFC adjusts internal settings that compensate for environmental temperature changes, camera temperature changes, and other conditions that impact camera operation. This maintains image quality by removing noise and other artefacts that may occur during use in dynamic operational conditions. The Vue TZ20-R is in auto FFC mode by default, but a manual trigger can be initiated by pressing the FCC icon.

4.3 AGC Lock/Unlock
The AGC Lock/Unlock allows the image to hold a constant temperature-to-color pallet in a dynamic moving scene. This allows the user to identify objects in the camera field of view with specific infrared radiation and facilitates locating items in specific scenes.

4.4 Color Palettes
Multiple color palettes are available on the FLIR Vue TZ20-R. The User's desired color palette is saved with RJPG and MOV files, but not with TIFF files. The Pallet icon indicates the current color pallet. The user may select the color palette by pressing the icon. Adjusting the palette can aid in interpreting the thermal images. More information regarding selecting the appropriate color palette can be found at https://www.flir.com/discover/ots/outdoor/your-perfect-palette/.


FIGURE 5: MULTIPLE COLOR PALETTES ARE AVAILABLE ON THE VUE TZ20-R
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
4.5 Zoom
The FLIR Vue TZ20-R is capable of up to 20x thermal zoom. The user can maintain a wide FOV to cover a large area quickly and then zoom in on targets of interest when desired. Pressing the zoom icon allows the user to select 1x, 5x, 10x, and 20x zoom, is calculated based on the wide horizontal field of view (HFOV), or WFOV Boson. Zoom level 1x utilizes a wide, 95° HFOV, 640x512 resolution Boson. This is referred to as the WFOV Boson. Zoom levels 5x, 10x, and 20x utilize a narrow, 18° HFOV, 640x512 resolution Boson. Zooming from 1x to 5x is a pseudo-optical zoom, unique to the TZ20-R and places over 327,000 pixels on target at both levels. Zooming 10x and 20x is a digital zoom. All four zoom levels place four times more pixels on target versus pure digital zoom payloads using the same starting HFOV. TIFF images are saved without the zoom applied. JPEG and MOV are saved with zoom and colorized.

White Hot, 1x

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Black-and-white aerial view of a cityscape with buildings and trees, viewed through a lens (no visible text or symbols)White Hot, 5x

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Nighttime outdoor scene with trees and streetlights (no visible text or symbols)White Hot, 10x

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Nighttime outdoor scene with illuminated streetlights and trees (no visible text or symbols)White Hot, 20x

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Black-and-white photo of a street lamp with overhead power lines, surrounded by trees (no visible text or symbols)Iron, 1x

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Thermal image showing heat distribution with yellow-orange core and purple edges (no text or symbols)Iron, 5x

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Thermal image showing heat distribution over a river with a boat on the water (no text or symbols visible)Iron, 10x

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Thermal imaging view of a steamboat on water surface (no text or symbols visible)Iron, 20x

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Thermal imaging view of a building facade with visible heat signatures (no text or symbols)FIGURE 6. 1X, 5X, 10X, AND 20X ZOOM LEVELS
4.6 Radiometry
The TZ20-R is equipped with a variety of radiometric features that can be enabled by the pilot. These include a spot meter measurement, region of interest (ROI) measurement boxes that display the hottest, coolest, and average temperature of all pixels within the ROI, and hot or cold isotherms. Press the radiometry icon to select radiometric settings.

Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
4.6.1 Spot Meter
The Spot Meter is engaged using the icon on the main view screen. When turned on, the spot meter icon and measured temperature will appear in the middle of the screen.

FIGURE 7: SPOT METER DISPLAYED ON USER INTERFACE
4.6.2 Regions of Interest (ROI)
There are two ROI options: Frame and Center. Frame defines the ROI as the full view as displayed on the user interface. Center creates and displays a ROI smaller than full user interface. The hottest, coldest, and average temperature within the ROI is displayed for both Frame and Center. The hottest measured temperature within the ROI is indicated with the red upward pointing triangle. The coldest temperature within the ROI is indicated with the blue downward pointing triangle.
The Region of Interest feature is accessed via the payload icon on the main view screen. Scroll through the menu to select Measurement ROI. Tap the option box to the right to change from the default "None" setting to "Frame" or "Center." Press the "X" at the upper right corner of the menu to return to the main screen. The selected ROI will appear on the user interface indicating and locating the hottest, coldest, and average temperature.
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved


Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
FIGURE 8. ROI SET UP AND CENTER ROI DISPLAYED ON USER INTERFACE, SPOTMETER NOT ENABLED
4.6.3 Isotherms
The Isotherm feature enables colorization of regions within the image that are above or below temperature thresholds. The user selects above or below and sets the temperature threshold. Isotherms are useful in helping in quickly identifying areas or objects of interest within the scene and can be used for inspection, search and rescue, and more

FIGURE 9: 5X ZOOM AND ABOVE ISOTHERM HIGHLIGHTS PIXELS HOTTER THAN THE THRESHOLD
The Isotherm feature is enabled via the Payload icon on the main user view screen. Scroll down to the "Isotherm on/off" feature and select "Above" or "Below" option in the dropdown menu. Set the threshold temperature using the "Isotherm threshold." Use the numerical keypad to select the desired threshold. In the example figures, the "Above" option has been selected with a threshold of 78 °F. Any areas of the scene above 78 °F will be highlighted in red. If the "Below" option is selected, any areas with temperatures less than the Isotherm threshold will be highlighted in blue.
NOTE: User must input spot meter unit in degrees Fahrenheit (°F).
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved


FIGURE 10. ISOTHERM SET UP EXAMPLE FOR "ABOVE" 78 °F
4.7 Settings
File format changing can be done in the Settings menu.

Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
5 SD CARDS
Both SD cards must be inserted to operate the unit. Each Micro SD card can be viewed as a storage device for the Vue TZ20-R. To view the contents on the Micro SD cards, connect the Vue TZ20-R to a computer using a USB-C cable. The user will be able to copy or transfer files accordingly. On the X-Port gimbal, there is a Micro SD card slot under a protective cover. This port is intended for storing logs by DJI and will NOT save data from the Vue TZ20-R.

FIGURE 11. INSERT MICRO SD CARD 1 AND 2 TO OPERATE VUE TZ20-R
5.1 File Naming Convention
Folders on the Micro SD cards are named with the following convention.

flowchart
graph TD
A["Images_20210126_231251"] --> B["Contents"]
A --> C["Date Folder Created"]
A --> D["Time Folder Created"]
B --> E["Images: JPEGs & TIFFs\nMOV: MOVs\nSEQ: Multipage TIFFs"]
C --> F["Format: YYYYMMDD"]
D --> G["Format: HHMMSS"]
GPS data is required to sync the date and time. If GPS data is unavailable, the file names will report a default time of "1970" (ex: Image_19700101_000027). This can be prevented by ensuring that the airframe is connected to GPS prior to taking an image capture. Saved images and videos are named with the following convention.

flowchart
graph TD
A["20210126_231253_5x_8b_R.JPG"] --> B["Date Folder Created\nFormat: YYYYMMDD"]
A --> C["Time Folder Created\nFormat: HHMMSS"]
A --> D["Suffix & Extension\nR.JPEG: Zoom Level ("1x", "5x", "10x" or "20x"), 8-bit color, Radiometric JPEG\nTIFF: "NFOV" or "WFOV"\nMOV: "STR""]
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
5.2 Tested Micro SD Cards
The validated Micro SD cards that are supported by the Vue TZ20-R are shown below. Working Micro SD cards are not limited to this list.
| SanDisk Extreme PRO U3 XC 64G | ||
| Kingston C10 HC 8G | ||
| SanDisk Extreme PRO U3 XC 32G | ||
| SanDisk Extreme PRO U3 XC 128G | ||
| SanDisk Ultra U1 C10 HC 32G | ||
| SanDisk Ultra C10 XC 16G, 64G | ||
| SAMSUNG EVO Plus U3 XC 64G | ||
| SAMSUNG EVO+ Plus U3 XC 256G |
Supported file mounting:
| vfat |
| exfat |
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
6 RECORDING
Recorded data are saved as two files on the Micro SD cards. Folders are created when the first file is saved.
SD1: WFOV TIFF, WFOV Multipage TIFF, CSQ, MOV
SD2: NFOV TIFF, NFOV Multipage TIFF, RJPEG
| Still Images | Can be saved in TIFF and RJPEG format.TIFF files contain raw data from the Boson thermal camera. Both WFOV and NFOV images are saved.RJPEG contains a colorized image of what is displayed on screen.Standard JPEG compression is applied and the selected color pallet and zoom level will remain. |
| Periodic Capture | The cameras can capture images at a set interval ranging from 1 to 30 seconds |
| Video | Video footage is recorded from both Boson thermal cameras simultaneously and will save as separate files. Video formats can be saved as TIFF and CSQ at 10Hz or MOV at 25Hz.Saving MOV video will also save an SRT file with the same file name. The SRT is a subtitle file format that logs video information updated every second. This information includes date and time, GPS coordinates, altitude, and Vue TZ20-R zoom increment. |
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
7 SETTINGS


FIGURE 11. ACCESS THE PAYLOAD SETTINGS MENU THROUGH VIA THE PAYLOAD ICON OR QUICK MENU
To access the DJI pilot Payload Settings, press the “...” icon on the top right of the screen and then tap the payload icon. User can directly access the payload settings by tapping the Payload Settings Icon in the quick menu. In this menu, the user can modify various capture settings. The camera will be set to the follow payload settings by default.
| Image format: RJPEG | FFC Mode: Auto | AGC ROI: Full Frame |
| Video format: MOV | SDR: Normal | ADE: ON |
7.1 Image format
- RJPEG: Still images are saved onto SD 2 in the "Image" folder. They have gone through AGC and are colorized. They are what is displayed on the user interface screen. RJPEG utilizes standard JPEG compression but have raw thermal data embedded in the file. This allows user to use FLIR software to extract radiometric data for post-processing.
- TIFF: Still images from both WFOV and NFOV camera are saved in the "Image" folder on Micro SD 1 and Micro SD 2 respectively. Images are synchronized. Images are in 16bit with no AGC, zoom level, or color palette are applied. This format is appropriate for analytics.
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
7.2 Video format
- MOV: H264 is encoded 640x512 25Hz video of what is shown on the user interface screen. This is saved onto SD 1 in the "Mov" folder.
- CSQ: Compressed video with AGC and color pallet applied. Radiometric data embedded in the file. Can be opened with FLIR image viewing software such as FLIR Tools or ResearchIR.
- TIFF: 10Hz video is saved as multipage TIFF images in the "Seq" folder from both the WFOV and NFOV cameras and are saved onto Micro SD 1 and Micro SD 2, respectively. The frames are synchronized. New multipage TIFF files are automatically created every three minutes to avoid creating excessively large files.
7.3 FFC Mode
The user can toggle between automatic or manual FFC mode. In automatic mode, the camera periodically triggers an FFC in response typical FFC conditions. In manual FFC mode, the camera will perform an FFC only upon command.
7.4 Scene Dynamic Range
This setting changes the scene temperature range (gain mode) of both cameras:
• Hot (Low gain mode): Appropriate range for higher temperatures scenes, -40 °C to 550 °C.
• Normal (High gain mode): Appropriate range for lower temperatures scenes, -25 °C to 135 °C.
7.5 AGC Region of interest
AGC Region of Interest allows the user to optimize the AGC for a subset of the total field of view. For example, if the user wants to image a scene that contain a lot a sky in the field of view, the user can change the region of interest to the lower portion of that field of view to enhance contrast on objects in interest. This enhances the appropriate details by providing more color resolution on the target(s) of interest instead of applying the AGC on the entire frame. See section 6.5.9 of the Boson Engineering Datasheet for more details. The TZ20 provides three Region of Interest (ROI) options
| Full Frame | Lower 67% | Lower 50% |
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
7.6 Digital Detail Enhancement (DDE) and Advanced Digital Enhancement (ADE)
These setting enable algorithms that can be utilized to help the user find low-contrast targets in high dynamic range scenes. Similar to a sharpening filter, these nonlinear image processing algorithms are designed to enhance the high spatial frequencies (edges) of targets in the image. ADE "On" is the default setting of the Vue TZ20-R as most pilots prefer this view. Further details about DDE can be found at https://www.flirmedia.com/MMC/CVS/Tech_Notes/TN_0003_EN.pdf.
8 OPTIMIZING IMAGE QUALITY
Objects may appear out of focus if they are too close to the Vue TZ20-R. This is especially true when using the 5x, 10x, or 20x zoom feature. Ensure objects are at least 20 feet (6 m) from the Vue TZ20-R for best zoomed focus.
Thermal image quality is best when viewing high-contrast scenes where there are object as various temperatures. If image quality is lower than expected, record images on a high contrast scene to determine if there is a camera problem or simply a low contrast scene situation where objects are nearly isothermal (similar temperatures).
Engage the ADE (default "on") or DDE features to enhance the edges of images. This will create more contrast and help target objects in the scene stand out more.

FIGURE 12. DDE VS ADE COMPARISONS AT 1X AND 5X
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
9 SPECIFICATIONS
TABLE 1: VUE TZ20-R SPECIFICATIONS
| OVERVIEW | |
| Dimensions | Payload: 75 × 70 × 55 mm |
| With gimbal: 128 × 154 × 141 mm | |
| Pixel Pitch 12 μm LWIR | |
| Thermal Sensitivity 85 mK @ F/1.0 | |
| Weight 640 g | |
| Zoom | 5x optical (WFOV/NFOV), 4x digital |
| Effective zoom: 1x (95°), 5x, 10x, 20x (4.5°) | |
| Ground Control DJI Pilot App | |
| Airframe Compatibility DJI V2 Matrice 200-series and Matrice 300 | |
| Storage 2 Micro SD cards | |
| Streaming Video 640 x 512 @ 25Hz | |
| ELECTRICAL & MECHANICAL | |
| Electrical Interface Skyport 2.0, 13.6V/2A | |
| Mechanical Interface Skyport 2.0 connector, X-Port DJI gimbal | |
| Gimbal 3-axis | |
| Pitch: 30° to -120°Yaw: ±270° | |
| Power consumption Typically, <8W | |
| ENVIRONMENTAL & APPROVALS | |
| Operational & Storage Temperature -20 °C to 60 °C (-4 °F to 140 °F) | |
| Tested EMI Performance | FCC part 15 Class B |
| Environmental Sealing | IP44 |
| IMAGING & OPTICAL | |
| Array format | 2 Boson 640 × 512 |
| Streaming Video 640 × 512 @ 25 Hz | |
| IR Camera Optics | Wide FOV: 95° HFOV, 4.9 mm EFL |
| Narrow FOV: 18° HFOV, 24 mm EFL | |
| METER DATA | |
| Recording | Still: TIFF, RJPEG |
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
Video: MPEG (same as streaming), CSQ, SEQ (Multi-page TIFF)
10 WARRANTY
The standard warranty for the Vue TZ20-R UAS payload is one year from date of delivery to the customer. This covers evaluation and repair or replacement of nonconforming components. Please note that the warranty does NOT cover:
- Vue TZ20-R units that have been repaired or modified in any manner by anyone other than Teledyne FLIR or Teledyne FLIR's authorized designee
• Defects due to normal wear and tear - Customer's failure to properly store, install, operate, or maintain the Vue TZ20-R
- Operating the payload outside of its specified parameters
The buyer is responsible for the costs of shipping the payload to Teledyne FLIR. Teledyne FLIR pays the return shipping costs. Any product returned to Teledyne FLIR, whether it is under warranty or not, must use Teledyne FLIR's Return Merchandise Authorization (RMA) process. To obtain an RMA number, please contact our technicians at SBA-CameraRepair@flir.com Please do not return any payloads or camera products to Teledyne FLIR without an RMA number. Packages not clearly marked with the RMA number may be delayed in being received by Teledyne FLIR and turned around promptly.
11 TROUBLESHOOTING
TABLE 2: LED INDICATION TABLE
| Boot up - Yellow flashing slow | The LED will flash yellow when the Vue TZ20-R is booting up. |
| Not connected - Blue solid | The LED appears solid blue when the Vue TZ20-R is powered but not able to connect to UAS, and both SD cards are inserted. Normally occurs when Vue TZ20-R is connected to a computer. |
| Operating - Green solid | The LED appears solid green when the Vue TZ20-R is powered up and ready to record/stream. |
| Recording - Green flashing slow | The LED appears flashing green when streaming video is being recorded to the storage. |
| Warning - Orange blinking fast | The LED will flash orange when there is an error, but the Vue TZ20-R is still running. Reasons for this kind of warning include:Fail to record (no Micro SD card, or Micro SD card full)Camera error (but VueTZ20-R can communicate with Camera) |
| Fatal error - Red flashing fast | The LED will flash red when there is a fatal error in the Vue TZ20-R including:Cannot bootCannot communicate with the Boson camera(s). |
| Upgrade - Purple flashing slow | The LED will flash purple when the firmware upgrade process is active. |
| LED indicator priority | When two or more conditions are fulfilled at the same time the priority shall be as follows. The condition that is first met shall be indicated.Fatal errorBoot upUpgradeWarningRecordingNot connectedOperating |
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
11.1 Firmware Upgrade/Downgrade
11.1.1 Firmware upgrade procedure
- Download the latest firmware (FW) from flir.com/tz20-R. An upgrade will occur if the version number is higher than the currently installed version.
- Copy the file onto the Micro SD card using an USB-C cable or a Micro SD card reader.
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With the TZ20-R powered on, wait about 5 seconds for the camera to boot and then insert the Micro SD card into slot 1. Slot 2 may remain empty.
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The update will occur if the power source can provide a constant 5V. Either the airframe or a computer may be used to power the unit.
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CAUTION: Do not disconnect the power supply from Vue TZ20-R during the update procedure, this may lead to a malfunctioned unit and will render the Vue TZ20-R unusable.
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The Vue TZ20-R LED will blink purple during the upgrade.
- The Vue TZ20-R will automatically power cycle. The LED will flash orange for power up then resume a standard LED operation. The LED may continue flashing if only one Micro SD is inserted.
- The update file (.ITM) will be automatically removed upon successful update.
11.1.2 Forced firmware downgrade procedure
- Rename the desired firmware (FW) update file to "VueTZ20 | V0.0.0.ITM".
- Copy the file onto the Micro SD card using an USB-C cable or a Micro SD card reader.
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With the TZ20-R powered on, wait about 5 seconds for the camera to boot and then insert the Micro SD card into slot 1. Slot 2 may remain empty.
-
The update will occur if the power source can provide a constant 5V. Either the airframe or a computer may be used to power the unit.
-
CAUTION: Do not disconnect the power supply from Vue TZ20-R during the update procedure this may lead to a malfunctioned unit and will render the Vue TZ20-R unusable.
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The Vue TZ20-R LED will blink purple during the upgrade.
- The Vue TZ20-R will automatically power cycle. The LED will flash orange for power up then resume a standard LED operation. The LED may continue flashing if only one Micro SD is inserted.
- The update file (.ITM) will be automatically removed upon successful update.
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
11.2 Software Buttons or Video Not Displayed
There may be situations where the Vue TZ20-R successfully completes the boot operation, but the icons or video stream will not appear in the DJI Pilot app. This is due to the controller's state when power cycling the airframe/Vue TZ20-R while the RC and app are still active. When this occurs, restart the DJI Pilot app. Power cycling the controller will also resolve the same issue but requires more time.
11.3 USB to Boson Application
Download the FLIR Boson Application, also referred as Boson GUI or GUI, at https://www.flir.com/support-center/oem/camera-controller-qui-for-boson/. To view the Boson video streams, plug the Vue TZ20-R to a PC using a USB-C cable and run the FLIR Boson application. Under the "Device Select" drop down menu, the choose which Boson to view. The FLIR Boson application will only display one video stream at a time. To view both streams simultaneously, open a separate FLIR Boson application window and select a different FLIR Boson under "Device Select."

FIGURE 13. FLIR BOSON APPLICATION INTERFACE
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved
12 FLIR SUPPORT
Visit the OEM support portal at flir.custhelp.com. Click "Ask a Question" and fill out the form to reach a product specialist.

FIGURE 14. VUE TZ20-R SUPPORT INTERFACE AT FLIR.CUSTHELP.COM
Equipment described herein is subject to US export regulations and may require a license prior to export. Diversion contrary to US law is prohibited. Imagery for illustration purposes only. Specifications are subject to change without notice. Rev. 110.
© 2022 Teledyne FLIR LLC, Inc. Approved for public release. Teledyne FLIR Approved [FLIRGTC-SBA-007]. All rights reserved