ICT46 - Intercom Bintec-elmeg - Free user manual and instructions

USER MANUAL ICT46 Bintec-elmeg

Operatinginstructions

English

These operating instructions can be a helpful guide to assist you in using your new ISDN telecommunications equipment (PABX system).

No matter whether your elmeg PABX is for your work or for your personal use, ease of use and enjoyment while using the phone are guar an teed.

Please take a little time to try out the functions that are packed into this ISDN PABX so that you can learn to take advantage of the full range of features provided.

Declaration of conformity and CE mark

This device meets the requirements of the following EC directive R&TTE 6/3/EG:

»Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunicationsterminalequipmentandthemutualrecognitionoftheirconformity«.

You can also request this EC declaration of conformity at the following Internet URL: http://www.-bintec-el-meg.com.

The waste con tainer sym bol with the “X” through it on the de vice in di cates that the de vice must be disposed of sep a rately from nor mal do mes tic waste at an ap pro pri ate waste dis posal facility at the end of its use ful service life..

© bintec elmeg GmbH - All rights reserved.

Reprinting of this document, even excerpts, is permitted only with the express consent of the publisher and with precise source in for ma tion, regard less of the me dia used (me chan i cal or electronic).

Function descriptions included in this documentation which refer to software products of other manufacturers are based on the soft ware used and valid at the date the doc u men ta tion was pre pared or pub lished. The prod uct and com pany names used in this doc u men ta tion may be protected by trademarks.

Table of contents

Description....1

Safety notes....1

Loss of power. 3

Symbols....3

Symbols used. 3

Operation....4

Making phone calls 4

Making outside calls. 4

Specific trunk bundle selection 5

Making internal calls 5

Accepting calls 5

Accepting calls (Pick-up) 5

Defining your own number for the next call 6

Switching call authorization for the next call 7

Trunk group reservation 7

Speed dialing from the telephone directory. 7

Voice announcement 7

Switching a voice announcement for all numbers (day / night) 8

Announcement....8

Room monitoring 8

Malicious call identification (Tracing) 9

Allocating Project Numbers 9

(keypad-function »Net fixed«) 10

Sending a fax from a multi-function terminal. 10

Direct dial-in 10

Inquiry call 10

Call waiting 11

Transferring calls with and without advance notice 12

(Explicit call transfer) 13

Broker's call....13

Three-party conference 14

Call forwarding....14

Silent signalling 14

Call modes (Day- / Night) 15

Teams 15

Activating the switching function for an internal subscriber ..... 16

Follow me....16

Block dialing (Austria). 17

Hotel functions....18

Wake-up call 18

MWI Activate/ deactivate....18

Door intercom device 19

Signaling features 19

Switching contacts 20

Dial authorization with PIN (Telephone interlock). 21

Modified code numbers ..... 21

Communication / Call charges. 22

Terminating an Internet connection from the phone 22

System menu for the PABX....22

System telephones 23

Intercom. 23

Service 24

Configuration of system features using a telephone 24

Service access 24

RAS dial-in for gateway diagnostics 25

Index 27

Configuration using a telephone (administrators) 31

Description

The PABX is an ISDN telecommunications system (PABX) for interfacing with the Euro ISDN (DSSI) protocol. The PABX is provided with external ISDN connections, which are configured for interfacing to the ISDN connections of the network service provider. Depending on the type of PABX, ISDN connections can be set as required as internal or as external ISDN connections. You can program the type of connection for the external ISDN connection either as a multipoint connection (MSN), or as a point-to-point connection (DDI). Depending on the type of PABX, up to eight analog terminals can be connected (base model). Module slots for the ISDN UP0 and a/b ports and for the POTS module for analog, external ports and the VoIP Gateway for IP telephones are also provided, as is an «Expansion for the elmeg ICT880» and an «Expansion for the elmeg ICT880-rack». Such an extension has its own ISDN and analog connections. Further modules can be mounted. Internal numbers (the destination for the extension number with point-to-point connection) between 0...9999 can be freely assigned. The features provided for analog terminals can only be used with terminals which use tone dialing and which are equipped with a flash button. Flash duration detection can be set by PC configuration.

Analog terminal devices that use pulse dialing can not be used for functions or codes. Please note that the buttons on some ISDN ter mi nals avai la ble on the mar ket may li mit the use of the fea tu res pro vi ded by the PABX sys tem. All terminal devices connected to the system must be »TC Terminals Guideline« or »R&TTE Guideline« approved.

Attention:

These operating instructions describe only the most important routines for installing and using the PABX. A description of the performance features is given under Help in the »Professional Configurator«, or in the description of fea tu res on your CD.

Attention:

The first time you start the Con fi gu ra tor you will be as ked to en ter your user ID and pass word. Use »Ser vi ce« as your user ID and also »Ser vi ce« as the pass word. Plea se note that the se words are case-sen si ti ve! Once you’ve been log ged on to the Con fi gu ra tor you can chan ge your user ID and pass word as you like.

Safetynotes

Dan ger!! This sign is af fi xed to po wer supp ly ca ble. Un plug the mains plug be fo re re mo ving the en clo - sure.

- Mind the storage and operation temperatures for the device listed in the technical specifications. Only connect the device when the permissible ambient operating temperature has been reached.

- Please note that condensation on or in the unit must be prevented when moving from cold to warm sur roun dings. Only re mo ve the unit from the pa cka ge when the per mis si ble am bient operatingtemperaturehasbeenreached.

- You should not make calls or connect or disconnect any lines during thunderstorms.

- Only at tach the con nec ting cords at the con nec tions pro vi ded.

• Make sure phone cables are in stalled in a safe manner to prevent trip ping.

- Avoid the fol lo wing:

Directsunlight

Sources of heat (for example radiators)

Electronicdevices(forexamplestereocomponents,officeequipmentormicrowave devices

In gress of moi stu re or li quids

Aggressivefluidsorvapors

Dustyenvironment

• Do not use the unit in ex ces si ve ly hu mid rooms or ha zar dous lo ca tions.
• Only open those sections of the device specified in the assembly / operating instructions.
• Do not touch plug con nec tors with poin ted, me tal, or moist objects.
• If you do not permanently mount the device or any accessories, be sure to place it/them on a non-slipsurface.
• When re qui red, cle an the unit with a slight ly mois te ned cloth.
• Onlyuseapprovedaccessories.
• Only terminals with SELV and/or which comply with ETS 300047 may be connected to the unit. This regulation is fulfilled when approved terminal devices are used as intended.

Mainsconnection(230VAC)

• Ensure that the electrical installation (grounding outlet) for the unit (and for additional devices where required) is installed by a qualified electrician to prevent personal and material risks!
• Connect any operational grounding provided for your device before connecting the device to the mains power supply.
• Unplug the connector before removing the cover and working on the cable terminal bay. Replace the coverbeforereconnectingthemainsconnector.
• As your PABX system is equipped with a functional grounding connection, a »ground« (waterpipe, heating system pipe or an earth bonding con ductor for the hou se wi ring system) should be located near the installation location of the system. This connection is required for use of overload protection on modules (FSM). The connection to the PABX must be made with a connection lead of at least 2.5 mm.
• If you use terminal devices that are linked with the PABX system via USB or RS232, you must install the functional grounding, as other wi se »hum loops« may be produced.
• Where at all possible, provide a separate power circuit for the 230 V AC connection of your PABX system. This protects your PABX from short-cir suits that may occur in other in-house equipment.
• We recommend installing an overload protection to protect your PABX against surge that can sometimes occur during thunderstorms. For further information please contact your local electrician.

Plug-in power supply

• Use only ap pro ved po wer plug-in units.
• Do not use power plug-in units with visible defects or damage (fissures, cracks, etc.)

Battery-operateddevices

• Useonlyapprovedbatterypacks.
- Use the battery pack only as intended. Never use a damaged or exhausted battery pack.
- Do not allow contact between the charging and battery contacts and conducting objects such as keys, pa per clips, rings, or bra ce lets.

- Dispose of the exhausted battery pack according to local rules and regulations. Recycle! Do not expose battery cells to open fire.

Ra dio de vi ces (e.g. DECT, Blue tooth)

- It is possible in some cases that medical devices are affected by powered-up radio devices. Please comply with local rules and regulations concerning DECT devices.

- Donotoperateradiodevicesinvehiclesorhazardouslocations.

Loss of power

On loss of power (230 V AC power supply) the PABX is not operational, meaning that you can make neither internal nor external calls. An ISDN terminal with emergency power capabilities can be operated via the additional emergency servicemodule(NSPmodule).

On return of power, functions which have been configured by the user, e.g. internal and external connections, are not ac ti ve. The fea tu res con fi gu red using se tup pro gram ming are unaf fec ted by a loss of po wer.

Symbols

Please note that: Different terminal devices may not signal the same tones or have the same ringing signals or operating procedures.

For further information on clock frequency and length, please refer to the description of functions on the CD.

Symbolsused

Lift up the hand set of your telephone.

This symbol indicates the call status. You have lifted the handset of your telephone.

Replace the handset of your phone in the carriage, or the telephone is idle.

Indicatessignalingataterminaldevice,e.g.yourphonerings.

You can dial the desired number.

1 ...0, One of the se symbols in di ca tes that you should dial the dig it shown, or a certain char rac ter.

*#

0 ... 9 These symbols indicate a selection of digits or characters from which you can choose the appropriate one.

^* ,

This symbol prompts you to select a certain digit or character from a list or table.

R Prompts you to press the flash key (signal key).

In indicates that an acknowledged gement signal can be heard in the hand set.

Indicatesaconferencecall.

When you enter the number for dialing via an SIP provider, dialing is not performed until around 5 seconds after the last digit has been entered. Dialing is performed immediately when you press the # key after entering the number. In this case, the terminal device must also be capable of dialing into the phone system with the #

Operation

Not all of the features described here may be implemented in the standard ISDN connection supplied by your network service provider. Contact your service provider to determine which features come standard with your ISDN access and which ones you must apply for se pa ra te ly.

If your phone is set for »Automatic line access« you must first press the * key when you lift the handset □ before beginning any internal call procedures. The symbol 🔒 is highlighted in color, as shown in the example below, for the corresponding performancefeature.

Lift up hand set MakinginternalcallsCon duct your call

Making phone calls

Some terminal devices use their own special procedures for the functions described in the following. Refer to the operating instructions for the terminal device being used for detailed information.

Only telephone connections, i. e. calls between subscribers, are presented in the following usage procedures as examples. For analog telephones, these functions are only described for tone dialing terminal devices equipped with a flash key. The tones and signals described below are heard when using analog telephones. These tones may be different for ISDN telephones and analog telephones which generate their own dial tones. Other information may also be shown in the display of the set le phones.

Attention:

Please note: ISDN terminal devices connected to the ISDN connection may not have the same signals, ringing cycles oroperatingproceduresastheinternalterminaldevicesforthePABXsystem.

Attention:

When you enter the number for dialing via an SIP provider, dialing is not performed until around 5 seconds after the last digit has been entered. Dialing is performed immediately when you press the # key after entering the number. In this case, the ter mi nal de vi ce must also be ca pa ble of dia ling into the pho ne sys tem with the #.

Makingoutsidecalls

Making external calls without direct exchange line access

Lift up handset

Dial line access digit

Dial external number

Conduct your call

Terminate your call

Attention:

If you hear the busy signal after dialing the first 0 your telephone either does not have authorization for making external calls, or the external ISDN con nec ti on is busy.

Making outside calls with direct exchange line access

Lift up handset

Dial external number

Conduct your call

Terminate your call

Specifictrunkbundleselection

	or
Lift up hand set Select trunk groupISDN, POTS (0...8)		Select trunk group ISDN, POTS, SIP-Prov.(00...08), (10...19)DialexternalnumberConversation

Makinginternalcalls

All phone calls, fax transmissions or data transmissions that take place between internal analog and ISDN terminal de vi ces are in ter nal con nec tions for which no char ges are bil led.

Making internal calls without »Direct exchange line access«

Lift up handset

Dial internal extension number

Conversation

Terminate your call

Making internal calls with »Direct exchange line access«

Lift up handset

Dial internal extension number

Conversation

Terminate your call

Acceptingcalls

Telephone rings

Lift up handset

Conversation

Terminate your call

Acceptingcalls(Pick-up)

Picking up calls from within the group

Attention: Picking up a call is possible only within the pick-up group to which your terminal device has been assigned via configuration.

A te le pho ne near you be gins rin ging. You would like to ac cept the call at your own pho ne.

Lift up handset

Accept call

Conversation

Picking up calls from the answering machine

Lift up hand set	Takecall/conversationfrom the ans we ring ma chi ne	Conversation

Picking up calls for a specific subscriber

Picking up of calls for a special sub scri ber ap plies to the entire pabx system and is not bound to groups.

Lift up handset

Dial this code

Select internal subscriber

#

You can conduct the call from yourowntelephone

Au to matic com ple tion of call to busy sub scriber or on no an swer

This function can only be used by telephones that permit suffix dialing. Automatic call completions from an inquiry call are not pos si ble.

Attention:

Ex ter nal Com ple tions of call to busy sub scri ber are de le ted af ter a pe ri od de fi ned by the ex chan ge.

Programming »Completion of call« for analog telephones

Internalorexternal subscriberisbusyor do es not ans wer

Ack. signal

Replace handset

When the sub scri ber that was cal led hangs up his/her hand set your te le pho ne will ring.

When you lift up your handset the subscriber for which completion of call is active is called. If the party answers you can conduct your call.

Programming »Completion of call on busy« for ISDN telephones

This feature is supported for ISDN telephones by the PABX at the internal ISDN connection. Please refer to the operating in struc tions for your ISDN te le pho ne for pro per use.

Programming »Completion of call on no answer« for ISDN telephones

Internalorexternal subscriberdoesnot answer

Ack.signal, voiceannouncementinformation on dis play

Replace handset

When the sub scri ber that was cal led hangs up his/her hand set your te le pho ne will ring.

When you lift up your handset the subscriber for which completion of call is active is called. If the party answers you can conduct your call.

Canceling automatic completion of call for analog telephones

Analog telephones use this procedure for canceling internal and external completions of call to busy subscriber and no answer.

Lift up handset

Cancel completion of calls

Ack. signal

Replace handset

Deleting an automatic »Completion of Call on No Answer« with ISDN phones

In ter nal com ple tion of calls on no re ply is can celed with ISDN tele phones us ing the fol low ing pro ce dure.

Lift up handset

Cancel completion of calls

Ack. signal

Replace handset

De fin ing your own num ber for the next call

Lift up handset

Code

Select external ISDN connection (1...8) (1 = S2m)

Index (0 ... 9)

Dial call number

Tem po rarely sup press ing trans mis sion of your own num ber

Attention:

This fea tu re must be ap plied for at your net work ser vi ce pro vi der.

Transmission of the caller's own number is suppressed using the following procedure with analog terminal devices. Please refer to the operation in struc tions for ISDN ter mi nal de vices on how to ini ti ate this feature.

*594

Lift up hand set Dial this code Dial call num ber

Switch ing call au tho ri za tion for the next call

Switchingcallauthorization(fromtheoperatorsetonly)

*595

Lift up handset

Dial this code

Dial the number of the subscriber

Ack. signal

Replace handset

Switchingsubscriber'sauthorizationinenquirycall(fromtheoperatorsetonly)

*595

Conversation

Start inquiry call

Dial this code

Dial the number of the subscriber

Ack.signal

Replace handset

Trunkgroup reservation

Activating trunk group reservation

*40

You hear the busy signal.

Ack. signal

Replace handset

The selected ISDN connection becomes available

Lift up handset

Deleting trunk group reservation

41

Ack. signal

Replace handset

Select speed dialing index (000 ... 999)

Subscriber is called

Conversation

Voiceannouncement

Attention:

Avoiceannouncementextensioncanbereachedbyinternaldevicesonly.

Lift up handset

Internal number for the voice announcement extension

Voice announcement

Terminate voice announcement

Switching a voice an nounce ment for all numbers (day / night)

Attention:

Day/NightswitchableAnnouncements

Lift up handset	92*	oder # 92*
		Day		Night	Ack. signal Replace handset

Announcement

Refer to the operating instructions for your telephones whether the phones support the message feature.

Making an announcement

Lift up handset

540

Internal number or team number

Ack. signal

Announcement

Enabling / inhibiting announcements

You can enable or inhibit the sending of messages to your telephone. If you have disabled messages being sent to your phone, the caller that is attempting to send a message to you will hear the busy signal.

Lift up handset	* / #	5 9 1	Ack. signal	Replace handset
	Enable announcements / Inhibitannouncements

Roommonitoring

This feature can not be used in conjunction with inquiry call, call forwarding or team call functions.

Attention:

Room monitoring is deactivated after each pabx configuration and must subsequently be enabled and configured once again.

Enabling room monitoring for an internal telephone

Lift up hand set

593

Ack. signal

Do not re place hand set /Do not de ac ti vate hands-free call ing

Room monitoring from an internal telephone

Lift up handset

Dial the number of the telephone to be used forroom monitoring

Ack. signal

Roommonitoring isactivated

Room monitoring from external telephones

You are lo cated at an ex ter nal tele phone.

Lift up the hand set of the phone from which you wish to conduct room mon i tor ing and dial the ex ter nal num ber to which the ser vice num ber for the PABX is assigned.

If re mote ac cess has been en abled and is pos si ble at this time you will hear the spec ial dial tone of your PABX. Set your phone to fre quency (DTMF) di al'ing, or use a DTMF man ual trans mit ter.

En ter PIN 2 Ack.

signal

Dial the num ber of the tele phoneto be used for room mon i tor ing

Ack.signal

Roommonitoringisactivated

To end room mon i tor ing, hang up the hand set of the ex ter nal tele phone.

Maliciouscallidentification(Tracing)

	51
On going call, or callerhangs up		Ack.signal	Replacehandset

Attention:

Only hang up the handset after you have entered the code for tracing the caller and hear the positive acknowledgement signal.

AllocatingProjectNumbers

Assigning a project number for a call you initiate

Lift up handset

Enter project number (max. 6-place)

Ack.signal

Dial call num ber

Project number for incoming external call to ISDN terminal device

You can use this feature at an ISDN terminal if your ISDN terminal device supports the function »Network Direct« (keypad).

You are conducting a call and wish to register it for a project.

Conversation

Entering a project number(max. 6 - place)

Ack.signal

Continue call

Project number for an external call

You can use this feature at an analog or an ISDN terminal device if your ISDN terminal does not support the function »Net di rect« (Key pad) during an on going call.

You are con duct ing a call and wish to reg is ter it for a pro ject.

	[BXAH]		[SX73]		[84YS]	[X772]
Conversation			Entering a project number (max. 6 - place)		Ack. signal		Continue call

(keypad-function»Netfixed«)

Lift up handset

Dial line access digit

Initiate keypad function

Enter codes

Replace handset

Send ing a fax from a multi-func tion ter mi nal

Lift up hand set Enter code num ber for fax group 3 Dial the ex ter nal num ber

Directdial-in

Making telephone calls with activated direct dial-in

Lift up handset

Begin dialing within the configured time

Entering and activating a direct call number

Attention: Now, when you lift up your handset the direct call number will be dialed after the specified time (default setting: 5 seconds).

Activate/deactivate direct dial-in

[7CT8]		or		Control	Control
Lift up hand set	Deactivatingadirect dial-in		Reactivatingadirect dial-in		Ack. signal	Replace handset

The numbers stored in the PABX for direct calls are retained even when the direct call function is deactivated.

Deleting a direct dial-in number (phone number)

Lift up handset

Delete direct dial-in

Ack. signal

Replace handset

The stored di rect dial-in number is de leted.

Inquirycall

You can call an other party at any time during an ongoing call.

)

You are conducting a call.

You would like to call another party.

R

Press the R key.

You will hear the internal dial tone.

If you wish to speak to an external party, dial 0 first.

If you hear a busy signal after dialing 0, either your telephone does not have proper authorization for an external call, or the line is busy.

Dial the number of the party you wish to reach.

You will hear the ringing signal in your hand set.

The party will be called.

The party being called lifts up the hand set of his/her phone.

Conduct your call.

To end the inquiry call press the Dis connect key on your ISDN phone.

or Withanalogtelephones:

RO The connection put on hold is terminated. The active connection remains.

R1 The active connection is terminated and you return to the call that was previously put on hold.

Con tinue with your call.

Initiating a system parked inquiry

You are conducting an external call. You want to make this call available for a system parked inquiry.

Press the R key. You will hear the in ter nal dial tone.

Dial any one of the 10 configured internal system parked inquiry numbers or the fixed code *596. You will hear the positive acknowledgements signal.

If you hear the busy tone, dial the next configured in terminal extension number

Replace the hand set, the external call is put on hold in the waiting loop.

Accepting a system parked enquiry

You wish to accept the call from a system parked in query.

Dial any one of the 10 configured internal system parked inquiry numbers or the fixed code *596.

You have accepted the call.

Call waiting

During an on going call you can accept, or re fuse, a waiting call at any time.

Enable / Inhibit Call Waiting for a Further Call

Lift up handset

* / # enable / inhibit

5 8

Ack. signal

Replace handset

Accepting a waiting call (room inquiry with waiting caller)

You are conducting a call.

A sec ond party calls you.

You hear the call waiting signal.

R2 Dial this code.

You will be connected with the waiting party. Your first call is put on hold (see »Inquiry call«). For further procedures refer also to »Broker's call« or »Three-party confer ence call«.

Accepting a waiting call

You are conducting a call. You hear the call waiting signal.

Re place hand set (your first call is terminated).

Your phone rings.

Lift up the handset of your phone. You will be connected with the waiting party.

Refusing a waiting call

You are conducting a call. A second party calls you. You hear the call waiting signal.

R O Dial this code to refuse the waiting call. The caller can be switched to the waiting queue, or the call is established and the caller will hear the busy signal.

Transferring the existing call using analog telephones

If you hear the call waiting signal while engaged in a call, you can accept that call and transfer the existing one.

You are conducting a call. You hear the call waiting signal.

R5 Dial this code.

Dial the number of the party you wish to transfer the existing call to.

# Terminateyourinput. You will be connected with the waiting party.

Trans fer ring calls with and with out ad vance no tice

Transferring calls internally without advance notice

You can transfer calls when you dial the number of the in terms party and then hang up the hand set. The in terms party is then called and can take the call when he/she lifts the hand set.

You are conducting an external call.

R Press the R key. You will hear the in ter nal dial tone.

Dial the number of the in ter nal party to whom you wish to transfer the call. You will hear the ringing signal in your hand set. The party will be called.

If you hear the busy signal press the R key again to retrieve the call that is on hold.

Replace the handset. The party will be called. The party being called lifts up the handset and conducts the external call. If the called party does not lift up his/her handset you will be called back at your telephone after a time interval set during programming.

Transferring calls with advance notice

You wish to transfer an internal or external call to another internal party and speak with that party beforehand.

You are conducting an internal or external call. You wish to transfer the call to another party.

R Press the R key. You will hear the in ter nal dial tone. If you hear the busy signal, press the Re call flash but ton again to re trieve the call.

Dial the number of the party you wish to call. You will hear the ringing signal in your hand set. The party will be called. The party being called lifts up the hand set of his/her phone.

Conduct this internal call. Tell your internal part ner that you wish to transfer the call currently on hold to him/her.

Re place the hand set.

The other in ter nal party can then con tinue with the call.

(Ex plicit call transfer)

Connecting

Please note that ISDN terminal devices can only utilize the feature »Connect« via a special key or menu function. The following procedure applies only to analog telephones.

You are conducting a call with party 1.

A further call is signaled, for example by call waiting.

Dial this code.

Party 2 answers; you can speak with Party 2 Party 1 is put on hold.

You would like to connect the two parties with one another.

Dial this code.

The two parties are then connected. The charges for the connection are billed to the party who established the connection.

Broker'scall

You are conducting a call and wish to speak to a further party, without the first caller being able to hear your conversation with the second caller.

Press the Rkey.

You will hear the in ter nal dial tone.

If you wish to speak to an external party, dial 0 first.

Dial the num ber of the party you wish to call.

You will hear the ringing signal in your hand set.

The party will be called.

The party being called lifts up the hand set of his/her phone.

You are conducting the call.

The first call is put on hold.

Dial this code to return to your first caller; the second party is put on hold. You can then use this code to switch back and forth between the two callers.

or

You can end the call that is on hold.

Dial this code.

or

You can end the current call.

Dial this code.

If you switch back and forth between an internal caller and an external party (broker's call) and then hang up your hand set, your call is ter mi nated and the two call ers will be con nected with one another!

If you switch back and forth between two external parties (broker's call) and then hang up your handset, the current call is ter mi nated and the caller on hold will call you by way of the »Re call«.

If, during a broker's call, you press the R key and then dial 4, the two external parties are connected with one another and your call with both of the external parties is terminated. The charges for the call that you initiated will be billed to you.

Three-partyconference

You are conducting a call with one party and wish to include a further party in the call.

R Press the R key. You will hear the in ter nal dial tone. If you wish to speak to an ex ter nal party, dial 0 first.

Dial the num ber of the party you wish to reach. You will hear the ring ing sig nal in your hand set. The party will be called. The party be ing called lifts up the hand set of his/her phone.

You would like to include this party in the first call.

R 3 Dial this code.

Conduct your three-party conference call.

You would now like to exclude the party that you first brought into the conference call from further conversation. This caller then remains on hold in an en query call.

R2 Dial this code. You can then continue your call with the second party. The first party is on hold.

The confer ence is ended when you hang up your hand set. A party in cluded in the confer ence call can hang up at any time and the party which ini ti ated the call can then con tinue the confer ence with the re main ing callers.

Callforwarding

Attention:

The PABX recognizes automatically by the length of the number whether call forwarding is to be made to an internal or external subscriber. This is why the destination number for call forwarding to an external subscriber is always in put with hout the line access digit (LAD).

Activating call forwarding

Lift up handset

61/62/63Permanent call forwarding/Call for ward ing on no re ply/Call for ward ing on busy

Destination number forcall forwarding(with out line ac cess digit)

Ack.signal

Replacehandset

Deactivating call forwarding

Lift up handset

61/62/63Permanent call forwarding/Call for ward ing on no re ply/Call for ward ing on busy

Ack.signal

Replacehandset

Silentsignalling

Deactivating call signaling for analog terminal devices

Lift up handset

57

0 / 1 / 2internal + external calls /only cx ter nal calls /only internal calls

Ack.signal

Replacehandset

Activating call signaling for analog terminal devices

570

Lift up hand set Ack. signal Replacechandset

Call modes (Day- / Night)

Activating team call assignment for one team

* / #

Lift up hand set Day / Night call mode Enter team num ber

(00...39)

Ack. signal

Replace handset

Switching team call assignment for all teams

Lift up handset

Day / Night call mode

Ack. signal

Replace handset

door terminal (door intercom device) - Switching call modes for a doorbell button

Lift up handset

Day / Night call mode

Select door entry phone (1...4)

Select bell but ton (1...3 (4))

Ack. signal

Replace handset

door terminal (door intercom device) - Switching call modes for all door terminal modules

Lift up handset

Day / Night call mode

Ack. signal

Replace handset

Switching all call modes (all teams and door terminal modules).

Lift up handset

Day / Night call mode

Ack. signal

Replace handset

Switching all call modes

Lift up handset

Day / Night call mode

Ack. signal

Replace handset

Teams

Enabling / Inhibiting a subscriber of a team (log-in, log-off)

Proceed as follows in order to enable or inhibit your phone for a team

	(ATTG)	(CYA)	(CZHB)	(ZEAD)	(YSH)
Lift up hand set Enable/Inhibit subscribers						Team number (00 ... 39)	Ack. signal Replace handset

Enabling / inhibiting a subscriber for all teams (log-in, log-off)

Pro ceed as fol lows in or der to en able or in hibit your phone for all teams.

[TOB7]	[XAP]	[64-23]
Lift up hand set Enable/Inhibit subscribers			Ack. signal Replacehandset

Activating the switching function for an internal subscriber

[008K]	[4566]	[4090]	[0647]
Lift up handset	Activate day mode / night mode	Code	Ack. signal	Replace handset

Followme

Setting up or deleting an internal Follow me

(KS2A)	(0248)	(67X8)	(38C7)	(56X6)	(48E7)	(04X8)
Lift up handset	Set up / delete	Follow me	*1)		Ack. signal	Replace handset

*1) In ternal num ber whose calls are to be forwarded Call will then be for warded to the spec i fied tele phone.

Setting up /deleting call forwarding from an external location

Lift up the handset of your phone and dial the external number to which the service number of the PABX system has been as signed.

If remote activation of call forwarding has been enabled you will hear the special dial tone for your PABX system. Set your phone to DTMF dial ing:

(Y=24)	(KHY3)	(R0K2)	6 4	(2047)	(T75Y)	(T40X)	(ZY90)	(YW82)
PIN 2	Ack. signal	Activate		*1)	Activate	*2)		Ack. signal

	[ΣT27]		[4A64]		[ΣTX3]	[WSY14]
[2TW0]	-	-	-	0000	-	-
	[ΣT77]				[TA4]

*1) In ter nal num ber whose calls are to be for warded
*2) Destination number for call forwarding (outside number without LAD)

You will then hear the positive acknowledgement signal for about 1 second; the connection is then terminated and you will hear the busy signal.

Re place the handset.

Mo bi le Integration internal (log-in, log-off)

Lift up hand set Enable/InhibitAck. signal

Mo bi le Integration External (log-in, log-off)

Lift up the handset of your phone and dial the external number to which the service number of the PABX system has been as signed. Set your phone to DTMF dia ling:

PIN 2 * / # 9 4 4 Pos.Quittung Enable/Inhibit Ack. signal

Block dialing (Austria)

Lift up handset * 5 5 0 or # # Line access digit *1) Call number *2)

*1) If you'd rather use a specific external ISDN connection or bundle, en ter the cor re spond ing code.

*2) Begin dialing by pressing the key #. Only now is the call transferred to the exchange.

Least Cost Routing (LCR)

Please note that there are some providers whose services must be applied for. Some of these providers automatically set up a connection to enroll unregistered customers. If you terminate such a connection during dialing and then subsequently attempt to set up this link again, this may result in errors during calling (communication will not be established). In this case it will be necessary to deactivate the provider concerned in the LCR professional on the WIN-Tools CD and to update the date records in the PABX.

You can activate/de-activate the LCR procedure using either the »Professional Configurator«, or a code sequence on the tele phone.

Activating the LCR procedure

Lift up hand set Ack. signal Enter PIN (0000 = de fault setting) Ack. signal Code Ack. signal

Deactivating the LCR procedure

Lift up hand set Ack. signal Enter PIN (0000 = de fault setting) Ack. signal Code Ack. signal

Hotelfunctions

This PABX sys tem comes equipped with ex ten sive ho tel func tions. This func tion is used from the re cep tion desk phone via the PABX sys tem menu.

Registering the hotel room status

Dialing a numeric code from the room telephone makes it possible to register the current status of the room. This data collection can be an a lyzed and displayed only in con nec tion with ho tel ap pli ca tion software.

Lift up hand set Enterstatus:	0 / 1 / 2	Ack. signal Replacechandset
	0 = Room not clean1 = Room clean2 = Room clean and in spected

Wake-up call

Configuring wake-up calls from the room phone (one-time morning call)

Lift up handset

7

2

0

6

3

Hours

Minute

Ack. signal

Replace handset

06 Enter the hour desired for the morning call between 00 and 23 (in this example 6 am)

3 Enter the minute for the morning call between 00 and 59 (in this example 6.30 am)

Canceling a wake-up call

Lift up handset

#72

Ack. signal

Replace handset

Configuring a wake-up call from the »Reception desk phone«

In addition to configuring wake-up calls using the room phone, wake-up calls can also be defined for several days in advance from the »Re cep tion desk phone«.

Answering a morning call

The tele phone in your room rings

Lift up handset

Music on Hold or voice announcement

Now hang up the handset and the wake-up call is ended

Reset system telephones

Lift up handset

PIN

900

Internal number

MWI Activate/ deactivate

			[S484]

Three empty rectangular boxes with no text, numbers, or symbols

Confirm alarm call

An alarm call can be confirmed locally at a telephone assigned to the alarm input. To confirm an external alarm call, you will need a dtmf-ca pa ble phone.

The alarm call is in di-cated

Lift up hand set Ack.

signal

Replacehandset

Switchingcontacts

Attention:

In the event of a loss of power and after a reset the swit ching contacts are idle.

Activating/ de-activating switching contacts

Lift up handset

Activate/ deactivate

Switching contact01...12

Ack.signal

Replacehandset

Switching contact with button function

Lift up handset

Switching contact 1...3

Ack. signal

Replace handset

The switching contact closes for the time in ter val you have pro grammed (1... 999 seconds).

Switch ing con tact with a switch func tion (re mote)

Lift up handset

Service number

Special dial tone

PIN 2

Ack. signal

###	### / #	###	###	###	###
	Activate/ deactivate			Switching contact 1...3	Ack. signal	Replace handset

Switching contact with a button function (remote)

Internal	External	Internal	External	External	...
Lift up handset	Service number	Special dial tone	PIN 2	Ack. signal

Switching contact 1...3

Ack. signal

Replace handset

The switching contact closes for the time in ter val you have programmed (1 ... 999 seconds).

Call Through

This ac ti on may only be per for med from an ex ter nal pho ne.

Lift up hand set Select “Num bers in my phonesystemfor call-through”

1) Enter PIN Dialingexternaldestination numbers

1) The configuration of the PABX system is decisive for this input (with or without PIN, with number recognition, or both).

Dial authorization with PIN (Telephone interlock)

Use this feature to download configured characteristics for outgoing calls into another phone. This includes trunk group seizure, authorizations etc. All charges will be billed to your own phone. If possible, the called party sees the numer or name in the display of his or her phone. This applies also to an inquiry call. During configuration, a PIN is allocatedtoeachsubscriber.

Lift up hand set PIN Dialingexternaldestinationnumbers

Modified code numbers

You can program your PABX with individual code numbers for the following features. Customizing the default PABX nu meric code adds an ex ten sion from the in ter nal tele phone num ber plan of the system.

Enter all changed code numbers in the table. Several different code numbers can be used for the features trunk group as sign ment, sys tem parked inquiry and ac ti va tion of a door opener.

Feature	Default code number	Changed code number
Line ac cess digit	0 (UK 9)
Pick ing up calls from within the group	* 0
Pick ing up calls for a spe cific sub scriber	* 1 #
Speed di al ing from the tele phone di rec tory	* #
Assignmentofprojectnumbersforexternalcalls	* 5 0
Trunk group sei zure (8 codes)	* 8
Sys tem parked in query (10 codes)	* 5 9 6
Acti va tion of a door opener (4 codes)	* 9 9

The operation principle of the features whose code number has been changed remains as described. You can either use the changed code number (internal extension number) or the code number given in the operating instructions (except for the line access digit).

Communication/Callcharges

The PABX generates a call data record for every external call. The call data records contain detailed information about the call.

For ex.: Date and time, duration of the call, number of the called party, number of the calling party, type of connection, communication costs and possible project numbers.

In coming calls can be logged in two different ways.

• Only in coming calls with a certain project numer are stored.
  • All in coming calls are stored.

Output of call data records

You have two options to out put the stored call data re cords. For example:

• out put via the RS232 in ter face on a printer
- out put via the RS232 in ter face or the USB port on a PC or lap top computer
- InternalISDNconnection
• LAN-port

Communication cost display

The communication / call charges can be displayed at any terminal devices that support this feature. ISDN and analog ter mi nal de vices use dif fer ent meth ods for trans mit ting and dis play ing communication costs.

Charge counter

The PABX man ages a charge counter for each in terminal user on the basis of the transmitted charge rate information. The counter logs the costs of all calls. If your network service provider has made this rate information available on your ISDN connection then the PABX terminal devices can display this information. You can also reset the counters.

Charge limitation (Charge limit, pocket money account)

A call charge account can be programmed for each internal user. The charge rate amounts available to that particular user are defined in this account. If the user uses up his/her allotted units he/she can then only make internal calls. If this limit is reached during an ongoing call, the call can be completed. The user can make external calls again when the number of units on his/her account is in creased or the counter is deleted.

TerminatinganInternetconnectionfromthephone

Using a corresponding operating procedure you can terminate an ongoing Internet connection from any phone.

	# 6 6 #
Lift up handset	Disconnect Internet connection	Ack. signal	Replace handset

Sys tem menu for the PABX

A special menu containing functions typical for the system is provided by the PABX. This menu, and the associated features, are man aged solely from the PABX.

The fol low ing fea tures are avail able in the sys tem menu (Ex am ple):

Telephone directory for the PABX, Follow me, direct dial-in, Day / Night (call modes) schalten, cost registration, hotel functions

Attention:

You can select the language of your display, provided the desired language has been configured using the telephone directoryprogrammeme.

Refer to the operating instructions of the system telephone being used to find out how to reach the PABX system menu.

Systemtelephones

Various elmeg system telephones can be connected to the internal ISDN ports of your PABX, which automatically detects these phones and The PABX provides the system phones with the system menu and further specific features. System phones and (optional) supplementary keyboards can be programmed with function keys. The system telephone operating instructions include a description of these functions and their configuration and use.

Attention:

When you enter the number for dialing via an SIP provider, dialing is not performed until around 5 seconds after the last digit has been entered. Dialing is performed immediately when you press the # key after entering the number. In this case, the ter mi nal de vi ce must also be ca pa ble of dia ling into the pho ne sys tem with the #. .

Intercom

In ter com calls can be placed to sys tem tele phones and to elmeg ISDN tele phones.

If an intercom call is not terminated by one of the two users, the connection is terminated automatically after a time de fined in the PABX (around 2 minutes).

Enable/inhibitintercomcallreception

Lift up hand set Enableintercomcalling/Inhibitintercom calling

Ack.signal

Replacehandset

Service

Configurationofsystemfeaturesusingatelephone

Various settings are protected by PIN1 in the PABX. In the default state, this PIN 1 is set to 0000. Write down your PIN 1 and keep it in a safe place, because if you forget or lose your PIN 1 you will no longer have access for configuring the PABX over a te le pho ne. If you do for get your PIN 1, call the ser vi ce cen ter of your dea ler.

»Re mo te ac cess / re mo te con trol« is pro tec ted by PIN 2.

Remote access using this 6-digit PIN2 is only possible when this PIN2 has been changed individually, i. e. it is no longer in its in iti al set ting of 000000.

Attention:

A tear-out page at the end of the instruction manual contains all codes for configuring system features via a phone line. Remove this page if you want the codes used exclusively by the system administrator or the PABX service.

After you begin configuration you can set the features for your system using the codes described here. The telephone being used for pro gram me ming can not be rea ched whi le the sys tem is being con fi gu red.

You will hear the positive acknowledgement signal once you successfully conclude configuration for a setting. You can then move on to configure the next setting. If you wait for more than 40 seconds between one entry and another, the PABX will terminate configuration and you will hear the busy signal. All input made up to that point which was concluded with a positive acknowledgement signal will be saved when you hang up the handset. Saving is performed for 10 seconds after you hang up the handset. During this period it is important that you do not begin a new configura ti on of the sys tem, and that po wer is not in ter rup ted to the system.

Serviceaccess

This feature enables you to have the PABX configured by your dealer's service center or download the current software of the PABX. You can trigger this function from an internal phone of your PABX or release your PABX for access by anexternalPC(forexampleyourspecializeddealer).

Outgoing service call (solution with 2 B-channels)

You call up the service center. You are connected with the service technician who then explains the further procedure to you.

When requested by the technician you push the Recall flash button You will hear the internal dial tone.

*792 Dial this code.

If you wish to establish a service connection with the services maintenance and diagnosis, enter the code number *794

Dial the number of the service center.

# Finishinput.

You will hear the positive acknowledgement signal.

You are then re-connected with the service technician and can continue your call.

Outgoing service call (access via 1 B channel)

Lift up hand set

792

Num ber for the ser vi ce centre

#

Connection with service centre

Replace hand set

You will hear the in ter nal mu sic on hold once a con nec ti on to the ser vi ce cen ter has been estab lis hed. When the data have been transferred the service center will terminate the connection. You hear the busy signal.

Ending an active, incoming service link

You can ter mi na te a con nec ti on set up by the ser vi ce cen ter using the fol lo wing pro ce du re.

Lift up hand set Ack. signal Replacehandset

Enabling for remote service access

You can release your PABX system for remote access by an external subscriber. Release for remote access of the PABX is ef fec ted for 30 mi nu tes.

Lift up hand set Ack. signal Replacehandset

Enabling for remote service access)

You can release your PABX system for remote access by an external subscriber. Release for remote access of the PABX is ef fec ted for 30 mi nu tes.

Lift up hand set Ack. sig nal Replacehandset

Deletingauthorizationforremoteserviceaccess

You can cancel a programmed release for incoming remote access any time you want. However, an existing connection to a ser vi ce cen ter is not ter mi na ted.

Lift up hand set Ack. signal Replacehandset

RAS dial-in for gate way di ag nos tics

Enabling for 30 minutes

You can en ab le your PABX sys tem for dial-in from an ex ter nal sub scri ber for up to 30 mi nu tes.

Lift up hand set Ack. signal Replacehandset

Enabling for 30 minutes with specified number

You can en able your PABX sys tem for dial-in from a spec i fied ex ter nal sub scriber for up to 30 min utes when the caller's num ber con curs with the spec i fied num ber.

Lift up handset

Dial external number

Ack. signal

Replace handset

Cancellation of enabling

You can cancel a service connection for dial-in by an external subscriber. This will not terminate an ongoing service connection.

Lift up hand set Ack. signal Replacehandset

Index

A

Accepting of calls 5

Acceptingawaitingcall. . . . . . . . . . . . 11

ActivatingtheLCRprocedure. . . . . . . . . 17

Alarm call....19

Alarm call list....19

Allocatingprojectnumbers. 9

Announcement....8

Answeringmachine. 5

Appointmentcall. 18

Automaticcompletionofcall canceling. 6 at no ans wer. 6 configuring. 6 on busy. 6

B

Block dia ling. 17

Broker'scall....13

Buttonfunction. 20

C

Call accepting. 5

Call mo des....15

Call mo des for teams....15

Callrerouting. 14

Call swit ching in the net work (ECT) ..... 13

Call wai ting....11

Chargecounter. 22

Chargelimit. 22

Chargelimitation. 22

codenumbers,modified. 21

Communicationcostdisplay. . . . . . . . . . 22

Communicationcosts. 22

Communicationdata. 22

Completionofcall(automatic) canceling. 6

activating. 6

Doorintercomdevice. 19,20

Door opener....19

E

ECT (explicit call switching)....13

En ab le / in hi bit call wai ting for a furt her call . 11

Ex ter nal Fol low me, set up / de le te . . . . . . . 16

F

Flash 4

Follow me 16

I

Inhibiting calls. 14

Inquirycall. 10

Intercom. 23

K

Key pad (Net fixed) 10

L

Language. 23

Loss of power....3

M

Makingcalls

outside. 4

MakingCalls

Internal. 5

Makingoutsidecalls. 4

Makingoutsidecallswithdirectexchange

lineaccess. 4

Makingtelephonecalls. 4

Maliciouscallidentification(Tracing)....9

MobileIntegration....17

Modifiedcodenumbers. 21

Multifunctionaldevice....10

MWIActivate/deactivate. 18

N

Net fixed (key pad) 10

0

Out put of call da ta re cords ..... 22

Own num ber

defining for the next call ..... 6

P

Pick up. 5

Picking up calls for a special sub scri ber . . . . . 5

Pick-up

callsfromansweringmachine. . . . . . . . 5

Room inquiry with waiting caller ..... 11

Roommonitoring. 8

Room telephone....18

s

Service. 24,25,26

Serviceaccess. 24

Service-Connection, incoming. ..... 25

Service-Connection,outgoing. 24

Set ting up call for war ding from an externallocation. 16

Signalingfeatures....19

Silent signalling 14,22

Speakingalternativelywithtwoparties. . . . 13

Speakingsimultaneouslywithtwoparties. . . 14

Specific trunk bundle selection ..... 5

Speed dialing from the telephone directory . . . 7

Swit ching all call mo des ..... 15

Switchingcallauthorizationtemporarily....7

Symbols. 3

systemmenu. 22

Systemparkedinquiry....11

System telephones 23

T

Teams....15

Telephone directory ..... 7

Telephoneinterlock. . . . . . . . . . . . . . 21,22

Temporarily suppressing transmission of your own number 7

TerminatinganInternetconnectionfromthe phone. 22

Three-partyconference....14

Tracing(Maliciouscallidentification). . . . . . 9

Trans fer a call....12

Transferringacall. 12

Trans fer ring the exi sting call using ana log telephones. 12

Trunk group sei zu re ..... 5

U

Usingsystemtelephones. 23

V

Voiceannouncement....7

W

Waitingcall

accepting....11

Wake-upcall. 18

Configuration using a telephone (administrators)

The following procedure must be performed one time at the beginning of configuration.

Lift up hand set Ack. sig nal En ter PIN 1 Ack. sig nal

Change PIN 1 or PIN 2

911 or 912 Change PIN 1 (4-pla ce) Change PIN 2 (6-pla ce) Enter new PIN Inputnew PIN (con firm) Ack. sig nal

Configuring call forwarding (1 - immediate, 2 - on busy, 3 - delayed)

7 1/2/3 0 ...6 1 ...4 X Selectservice Ext. num ber Select call for wardingtype Module Connection Dial number index Selectservice Ext. num ber

Deleting call forwarding (1 - immediate, 2 - on busy, 3 - delayed)

7 1/2/3 0 ... 6 1 ... 4 X # / Select call forwar - ding ty pe Module Connection Dial number index Select service

Activating Least Cost Routing (LCR)

781 Code number 1 / 2 / # Deactivating Call by Call / Call by Call with rate tables Ack. signal

Enabling / inhibiting remote access

7 8 0 Code number * / # Enabling / inhibiting remote access Ack. signal

Setting the date and the time

98 Set ting the system clock Day Month Year Hours 0 0 ... 2 3 0 0 ... 5 9 Minutes Ack. signal

Resetting communication data output

8 0 9 Code num ber Ack. sig nal

Deleting the charge counter for one internal extensions or for all

8 50 Code number internal number or * for all internal extensions

Setting up call accounts

8 3 0Code numberInt. extension numberamount (max. 6-place, with a fac-tor of 100)Ack. signal

Deleting call accounts

830	#	#	#
Code num ber Int.extensionnumberAck. sig nal

Activating / deactivating an extension's call account

890	#	* / #	×
Code number	Int. extension number		Activate / Deactivate	Ack. signal

Activating / de-activating communication data output via the serial interface

80 * / #
Code number	Activate / Deactivate	Ack. signal

Resetting settings to default state (Reset)

9 9 9 Code num ber

Resetting one internal extension or all

900	or *
Code number	internal number or * for all internal extensions	Ack. signal

Release time of 5 minutes for logging on a DECT handset

782*Code num ber	···
	Ack. sig nal

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Südwestpark94

D-90449 Nürn berg

ForinformationonsupportandserviceofferingspleasevisitourWebsiteat www.bin tec-el meg.com whe re, you will find a Ser vi ce / Sup port area

Subjecttomodifications

Ausgabe6/20131216