ELO Digital Office

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USER MANUAL 15A1 ELO Digital Office

natural_image Two identical black-and-white photo displays of ELo Touchsystems monitors, no visible text or symbols on the screens themselves.

Touchcomputer User Guide

15A1 15" LCD Multifunction Touchcomputer

Elo TouchSystems Touchcomputer User Guide

15" LCD Multifunction Touchcomputer

ESY15A1

Revision C

P/N E362310

Elo TouchSystems

1-800-557-1458

www.elotouch.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. References in this publication to Elo TouchSystems products or services do not imply that Elo TouchSystems intends to make them available in all countries in which Elo TouchSystems operates. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo TouchSystems. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

Table of Contents

Chapter 1

Setup 6

Unpacking Your Touchcomputer 6

Product Overview 7

Front View 7

Rear View 7

Side View....8

Base Bottom View 8

Display Orientation 9

Display Orientation with Peripherals...... 9

Initial Turn-on 11

Language selection 11

Time Zone 13

Test Devices 14

Testing the Touchscreen.... 14

Calibration 14

Testing the Magnetic Stripe Reader (MSR) . 15

Testing in USB MSR Keyboard Emulation Mode .... 15

Testing in USB-HID Class MSR HID Mode 15

Convert Keyboard Emulation/HID Mode 16

Testing the Customer Display 17

Testing the Cash Drawer Port 17

Chapter 2

Operation 18

OSD Control.... 19

OSD Menu .... 19 Shortcut keys .... 20

OSD Lockout 20

Power Control 21

Power Button.... 21

Power Lockout 21

Using the I/O panel 22

USB and Powered USB 22

Cash Drawer 22

Ethernet 22

Serial.... 22

Microphone Input 22

Audio Output 22

VGA 23

PS/2 Universal.... 23

Kensington Lock 23

Securing the Touchcomputer Base...... 24

Display Angle 25

Chapter 3

Upgrades 26

Adding Peripherals 26

Chapter 4

Maintenance 27

Care and Handling 28

Warning 28

WEEE Directive 28

Servicing the Hard Disk Drive.... 29

To Install the Hard Disk Drive 29

Recovering the Operating System 30

Chapter 5

Technical Specifications 31

Touchcomputer Specifications 32

COM1/2 Pin Definition 34

Power Input Pin Definition 35

Cash Drawer Port Signal Definition and Control 36

Display Specifications 39

Power Supply Specifications 40

Touchscreen Specifications 41

Peripheral Specifications 42

Magnetic Stripe Reader (MSR) 42

Customer Display 42

Environmental Specifications ....43

Temperature Ranges ....43

Humidity.... 43

Altitude 43

Chapter 6

Technical Support 44

Technical Assistance ....44

Using the Touchcomputer ....44

Using the Web ....44

Using the Phone 44

Regulatory Information 45

Warranty 48

1

Setup

This chapter discusses how to set up and test your touchcomputer and any included peripheral options.

Unpacking Your Touchcomputer

Check that the following items are present and in good condition:

ELO Digital Office 15A1 - Unpacking Your Touchcomputer - 1

text_image Diagram showing two identical electronic monitors connected to a wire with an AC power plug, labeled 'OR' indicating the connection.

Touchcomputer
Power cable US/Canadian European power cable

ELO Digital Office 15A1 - Unpacking Your Touchcomputer - 2
PS/2 Y-cable

ELO Digital Office 15A1 - Unpacking Your Touchcomputer - 3
DB9 adapter cable

ELO Digital Office 15A1 - Unpacking Your Touchcomputer - 4
CD and Quick Install Guide

ELO Digital Office 15A1 - Unpacking Your Touchcomputer - 5
Power Adapter

Front View

ELO Digital Office 15A1 - Front View - 1

natural_image Line drawing of a flat-screen computer monitor with cable spool attached (no text or symbols)

Note: Shown with optional peripherals

Rear View

ELO Digital Office 15A1 - Rear View - 1

natural_image Line drawing of a mechanical device with no visible text or symbols

ELO Digital Office 15A1 - Rear View - 2

natural_image Line drawing of a handheld electronic device with a curved base and connector (no text or symbols)

Base Bottom View
ELO Digital Office 15A1 - Rear View - 3

natural_image Top-down schematic of a symmetrical mechanical or architectural component with circular holes and square markers (no text or symbols)

Note: Shown with optional peripherals

ELO Digital Office 15A1 - Rear View - 4

natural_image Line drawing of a flat-screen computer monitor with no text or symbols

ELO Digital Office 15A1 - Rear View - 5

natural_image Technical line drawing of a mechanical device with no visible text or symbols

ELO Digital Office 15A1 - Rear View - 6

natural_image Line drawing of a handheld electronic device with a curved base and screen (no text or symbols)

ELO Digital Office 15A1 - Rear View - 7

natural_image Line drawing of a handheld electronic device with a stand (no text or symbols)

ELO Digital Office 15A1 - Rear View - 8

Initial Turn-On

The initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configuration and connected devices. To setup the Windows OS for the touchcomputer, turn on the touchcomputer and follow the instructions on the screen.

Language Selection

When the following window appears, you have the option of changing the language used in menus and dialogs.

ELO Digital Office 15A1 - Language Selection - 1

text_image Windows XP Professional Setup Regional and Language Options You can customize Windows XP for different regions and languages. Regional and Language Options allow you to change the way numbers, dates, currencies and the time are displayed. You can also add support for additional languages, and change your location setting. The Standards and formats setting is set to English (United States), and the location is set to United States. To change these settings, click Customize. Customize... Text Input Languages allow you to enter text in many different languages, using a variety of input methods and devices. Your default text input language and method is: US keyboard layout. To view or change your current configuration, click Details. Details... < Back Next >

Click Customize. The Regional and Language window shown below will appear.

ELO Digital Office 15A1 - Language Selection - 2

text_image Regional and Language Options Regional Options | Languages | Advanced Standards and formats This option affects how some programs format numbers, currencies, dates, and trees Select an item to match its preferences, or click Customize to choose your own format. English (United States) Customize... Samples Number: 123,456,789.00 Currency: $123,456,789.00 Time: 11:21:17 PM Short date: 11/14/2007 Long date: Wednesday, November 14, 2007 Location To help services provide you with local information, such as news and weather, select your present location. United States OK Cancel Apply languages merge the way numbers, dates, also add support for additional ish (United States), and the Customize... any different languages, using US Keyboard layout Back Details Details Import...

Select the Language tab. The window shown below will appear.

ELO Digital Office 15A1 - Language Selection - 3

text_image Regional and Language Options Regional Options Languages advanced Text services and input languages To view or change the languages and methods you can use to enter text, click Details. Details... Supplemental language support Most languages are installed by default. To install additional languages, select the appropriate check box below. ✓ Install files for complex script and right-to-left languages (including Thai) ✓ Install files for East Asian languages. Language used in menus and dialogs: English English Deutsch Spanish español English Languages Range the way numbers, dates; also add support for additional link (United States), and the Customize... Many different languages, using US Keyboard layout Back Details: Details... OK Cancel Apply

Select the desired language in the drop-down list labeled Language used in menus and dialogs.

Time-zone selection

When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer.

ELO Digital Office 15A1 - Time-zone selection - 1

text_image Windows XP Professional Setup Date and Time Settings Set the correct date and time for your Windows-computer. Date & Time Wednesday, November 14, 2007 11:35:21 PM Time Zone (GMT-08:00) Pacific Time (U.S & Canada) ✓ Automatically adjust clock for daylight saving changes < Back Next >

After making any changes, click Next to finish. Windows Setup will complete the initialization of the touchcomputer.

Test Devices

The touchcomputer can be pre-installed with several different hardware options. To test an optional device that is installed on the touchcomputer, follow the instructions below.

NOTE: Testing icons are located on the desktop. Testing of a particular device can only be done after the device is properly installed.

Testing the Touchscreen

The touchscreen is pre-calibrated for accurate touch response.

Calibration\*

If for any reason the touchscreen needs to be re-calibrated, double-click the Touchscreen-Test icon. The window shown below will open.

ELO Digital Office 15A1 - Calibration\* - 1

text_image EIO Flo Touchscreen Properties General | Mode | Sound | Properties 1 | About | Video alignment enables the computer to convert touchscreen coordinates into image coordinates. Align the touchscreen whenever you: * Initially install the touchscreen drivers. * Change the touchmonitor or touchscreen hardware. * Notice the cursor isn't lined up with your finger. Align OK Cancel Apply Help

Click on the Align button. This launches the calibration program. The window shown below will open. Follow the instructions to calibrate the touchscreen.

ELO Digital Office 15A1 - Calibration\* - 2

text_image 1 3 Touch the targets from a position of animal use 4 2

*Calibration may not be applicable for all touch technologies.

Testing in USB MSR Keyboard (KB) Emulation Mode

  1. Double-click the KB MSR Test icon to open the Notepad application
  2. Slide the card through the MSR and verify that the data is displayed in the application window.

ELO Digital Office 15A1 - Testing in USB MSR Keyboard (KB) Emulation Mode - 1

text_image R01234123412341234*00E/JOHN A090210126449007420000007:1234123412341234-090210126449742?

Testing in USB MSR Human Interface Device (HID) Mode

  1. Double-click the HID MSR Test icon to start the test application.
  2. Click the Read Cards button.
  3. Slide the card through the MSR and verify that the data is displayed in the application window.

ELO Digital Office 15A1 - Testing in USB MSR Human Interface Device (HID) Mode - 1

text_image US3MSR Read Cards Send Commands...

ELO Digital Office 15A1 - Testing in USB MSR Human Interface Device (HID) Mode - 2

Converting MSR from Keyboard Emulation to HID and vice versa

  1. Double-click the MSR Change Mode icon to start the switch application.

  2. Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode. The dimmed box will indicate the current setting.

  3. Click Quit to close the window.

ELO Digital Office 15A1 - Converting MSR from Keyboard Emulation to HID and vice versa - 1

text_image Select MSR Mode HID Mode Keyboard Mode Quit

Testing the Customer Display (optional)

  1. Double-click the CustDisplay Test icon.

  2. Verify that the device shows "EloTouch Systems Customer Display" on the display.

ELO Digital Office 15A1 - Testing the Customer Display (optional) - 1

text_image EloTouch Systems Customer Display

Testing the Cash Drawer Port

To test the cash drawer port, first ensure that a cash drawer port is attached to the touchcomputer using a cable with the correct wiring definition. For additional information, see Cash Drawer Port Signal Definition and Control section on page 35.

  1. Double-click the Cash Drawer Test icon to start the test application.

  2. Click the Drawer 1 or Drawer 2 box to open the cash drawer. The status line indicates whether the drawer is open or closed.

ELO Digital Office 15A1 - Testing the Cash Drawer Port - 1

text_image ELO Cash Drawers Drawer 1 Drawer 2 Status: Closed OK

2

Operation

This chapter shows the user how to control the On-Screen Display (OSD) and Power buttons, use the I/O panel, securely mount the touchcomputer and adjust the display head.

All adjustments made to the OSD and Power controls are automatically saved. User settings will remain unchanged after powering off/on or in the case of a power failure.

ELO Digital Office 15A1 - Operation - 1

text_image User Ccontrol MENU ▲ ▼ SELECT +

OSD Menu

To display the OSD Menu, press the Menu button.

  1. Press the UP button or DOWN button to toggle and the SELECT button to select among the different OSD sub-menus and functions.
  2. When the function you want to change is shown, press the SELECT button.
    To adjust the value of the function:

  3. Pressing the UP button increases the value of the selected OSD control option.

  4. Pressing the DOWN button decreases the value of the selected OSD control option.

The OSD provides the following adjustments:

Brightness

Adjusts the background luminance of the LCD panel.

Contrast

Adjusts the contrast or the values of color gain (RED, GREEN or BLUE).

Color Temperature

• sRGB mode can be selected
- Sets color temperature values of 4200K, 5000K, 6500K, 7500K, 12000K, 150000K, and user defined.

OSD time-out

Adjusts the time the OSD remains on the screen after no activity.

OSD Vertical Position

Adjusts the OSD position up or down.

OSD Horizontal Position

Adjusts the OSD position left or right.

OSD Orientation

Adjusts the rotational orientation of the OSD

OSD Language

Adjusts the language selection of the OSD among English, French, Italian, German, or Spanish

Factory Reset

Changes all OSD settings to factory default.

Color Reset

Changes all OSD color settings to factory default.

Position Reset

Changes all OSD position settings to factory default.

Sharpness

Adjusts the sharpness of the display.

Volume

Adjusts the audio signal level of the internal speakers and audio output.

Information

The current OSD version is displayed in the exit tab of the main menu.

The current resolution and refresh rates are displayed at the bottom of every OSD menu.

Shortcut keys

There are two shortcut buttons allowing the user to make quick adjustments. These shortcuts are available only when the OSD menu is NOT displayed.

• To adjust brightness, press the UP button
• To adjust volume, press the DOWN button

OSD Lockout

You are able to lock and unlock the four OSD buttons. The touchcomputer is defaulted in the unlocked position.

To lock the OSD:

While the OSD is not displayed, press the Menu button and UP simultaneously for 2 seconds. A window will appear displaying "OSD Unlocked". Continue to hold the buttons down for another 2 seconds and when the window toggles to "OSD Locked", release both buttons to lock the OSD.

To unlock the OSD:

Press the Menu button and UP simultaneously for 2 seconds. A window will appear displaying "OSD locked". Continue to hold the buttons down for another 2 seconds and when the window toggles to "OSD Unlocked", release both buttons to unlock the OSD.

Power Button

The power button function can be set by the operating system under:

Control Panel->Display Properties->Screen Saver->Power->Advanced->Power Buttons

ELO Digital Office 15A1 - Power Button - 1

text_image Display Properties Themes Desktop Screen Save Appearance Settings Screen server Windows XP Settings Preview Wait 10 minutes On resume, password portest Monitor buttons To adjust monitor power settings and save energy. click Power... Power... OK Cancel Apply Power Options Properties Power Scheme Advanced Hibernate UPS Select the power-saving settings you want to use. Options Always show it on the task bar Prompt for password when computer resumes how standby Power buttons When I press the power button on my computer: Shut down When I press the deep button on my computer: Stand by OK Cancel Apply

To override all Operating System settings and shut down the touchcomputer, press and hold the power button for 7 seconds.

Note: This function will not work if the power button is locked as described in the section below.

Power Lockout

You are able to lock and unlock the Power button. The touchcomputer is defaulted in the unlocked position.

To lock the Power:

While the OSD is not displayed, press the Menu button and DOWN simultaneously for 2 seconds. A window will appear displaying "Power Unlocked." Continue to hold the buttons down for another 2 seconds. When the window toggles to "Power Locked" release both buttons to lock the Power button.

To unlock the Power:

Press the Menu button and DOWN simultaneously for 2 seconds. A window will appear displaying “Power locked.” Continue to hold the buttons down for another 2 seconds. When the window toggles to “Power Unlocked” release both buttons to unlock the Power button.

The touchcomputer provides the following I/O interfaces for connecting a wide variety of compliant devices.

ELO Digital Office 15A1 - To unlock the Power: - 1

text_image USB (2X) USB USB 12V POWER RJ (CASH DWI) LAN CON1 COM2 MIC-IN AUDIO:OUT VGA PS/2

USB and Powered USB

There are four USB 2.0 type A ports, including one 12V powered USB 2.0 port.

Cash Drawer

There is one 12V cash drawer port with a six position register jack connector interface. For additional information, see the Cash Drawer Port Signal Definition and Control section on page 36.

Ethernet

There is one RJ45 ethernet port providing LAN capabilities

Serial

There are two serial ports with an 8 position registered jack connector interface. COM1 is set to RS232 mode. COM2 is selectable in the BIOS to RS232, RS422 or RS485 modes. Use the supplied DB9 adapter cable to change the interface to DB9.

Microphone Input

There is one 3.5mm microphone input jack for connecting an external microphone

Audio Output

There is one 3.5mm stereo audio output jack for connecting headphones or external powered speakers.

VGA

There is one D-SUB VGA output port for connecting a secondary display.

PS/2 Universal

There is one PS/2 Universal port for connecting a keyboard and mouse simultaneously with the supplied Y-cable. A PS/2 keyboard is functional when connected directly to the PS/2 universal port. A PS/2 mouse should NOT be connected directly to the PS/2 universal port without the Y-cable.

Kensington™ Lock

ELO Digital Office 15A1 - Kensington™ Lock - 1

natural_image Close-up of a car door panel with a lock icon and rectangular slot (no text or symbols visible)

The Kensington ^™ lock is a security device that prevents theft. To find out more about this security device, go to http://www.kensington.com.

Base Bottom View
ELO Digital Office 15A1 - Kensington™ Lock - 2

natural_image Technical line drawing of a mechanical component with mounting holes and a central circular feature (no text or symbols)

Note: Shown with optional peripherals

Mounting Pattern
ELO Digital Office 15A1 - Kensington™ Lock - 3

text_image THREADED FOR M4 X4 Ø 44 MIN. CABLE CUT-OUT 75 34 75 57.2

For viewing clarity, you can tilt the LCD forward up 30 to 75 degrees.

ELO Digital Office 15A1 - Kensington™ Lock - 4

natural_image Line drawing of a handheld electronic device with a curved handle and mounting bracket (no text or symbols)

Tilt 30° from vertical

ELO Digital Office 15A1 - Kensington™ Lock - 5

natural_image Line drawing of a handheld smart water heater device (no text or symbols)

Tilt 75° from vertical

CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care not to touch the screen.

3

Upgrades

Adding Peripherals

The availability of peripheral options may vary. Please contact Elo TouchSystems for more information (see page 54 for contact information).

CHAPTER

4

Maintenance

Care and Handling of Your Touchcomputer

The following tips will help keep your Elo touchcomputer functioning at the optimal level.

• To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.

- Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.

• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.

- Avoid getting liquids inside your touchcomputer. If liquid does get inside, have a qualified service technician check it before you power it on again.

- Do not wipe the screen with a cloth or sponge that could scratch the surface.

• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and wipe the touchscreen. Never apply the cleaner directly on the touchscreen.

ELO Digital Office 15A1 - Care and Handling of Your Touchcomputer - 1

natural_image Cartoon illustration of eight different computer-related characters, including a computer with a book and a phone, reacting in various expressive gestures (no text or symbols present)

Warning

This product consists of devices that may contain mercury, which must be recycled or disposed of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the monitor display contain mercury.)

Waste Electrical and Electronic Equipment (WEEE) Directive

ELO Digital Office 15A1 - Waste Electrical and Electronic Equipment (WEEE) Directive - 1

In the European Union, this label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling.

Servicing the Hard Disk Drive

When removing or installing a hard disk drive, first turn the touchcomputer off and remove the power supply connection.

To Install Hard Disk Drive

  1. Take off the back cover insert, and remove the four screws connecting the stand to the chassis. Once these screws are removed, the stand will come off. Then remove the screws on the chassis. If you have an existing hard drive, please pull on the metal handle. After pulling on this handle, the hard drive will easily slide out.

ELO Digital Office 15A1 - To Install Hard Disk Drive - 1

natural_image Close-up of a car's front wheel with yellow arrows pointing to the grille (no text or symbols visible)

ELO Digital Office 15A1 - To Install Hard Disk Drive - 2

natural_image Interior view of a medical imaging machine with a dome-shaped chamber and control panel (no visible text or symbols)
  1. Grasp the handle of the new hard drive and slide the hard drive into the slot with the manufacturer's label faced down and the connector facing the top of the touchcomputer. Slide the hard drive to the right until it stops. Then push the hard drive up into the SATA connector and make sure that it locks into place.

ELO Digital Office 15A1 - To Install Hard Disk Drive - 3

natural_image Interior view of a computer with visible circuit boards and wiring (no text or symbols)

ELO Digital Office 15A1 - To Install Hard Disk Drive - 4

natural_image Interior view of an electronic device showing a circuit board, memory card, and drive casing (no visible text or symbols)

ELO Digital Office 15A1 - To Install Hard Disk Drive - 5

natural_image Interior view of a car showing internal components and wiring (no visible text or symbols)
  1. Secure the Hard Drive to the touchcomputer using 2 screws. Reinstall the screws to close the chassis.

ELO Digital Office 15A1 - To Install Hard Disk Drive - 6

natural_image Interior view of a computer monitor with visible ports and buttons (no readable text or symbols)
  1. Reinstall the stand by using 4 screws and replace the back cover insert.

ELO Digital Office 15A1 - To Install Hard Disk Drive - 7

natural_image Interior view of a spacecraft cockpit with visible solar panels and control panels (no text or symbols)

ELO Digital Office 15A1 - To Install Hard Disk Drive - 8

natural_image Close-up of a car interior with yellow arrows pointing to a textured panel (no visible text or symbols)

Recovering the Operating System

If for any reason the touchcomputer's operating system and software needs to be recovered, insert the included recovery disk into an external DVD-ROM drive or internal DVD drive (if available) and reboot the touchcomputer. Follow the on-screen instructions to complete recovery.

NOTE: All data will be deleted during the recovery process. User must back up files when necessary. Elo TouchSystems does not accept liability for lost data or software.

5

Technical Specifications

Note: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details.

Processor Intel Celeron M 1.0GHz CPU w/400MHz Front-Side Bus
RAM 512 MB DDR2RAM standard. Up to 1.5GB
Northbridge Intel 915GME
Southbridge Intel ICH6
Video Intel GMA 900Up to 128MB shared w/ DVMT
Operating systems Microsoft Windows XP ProfessionalMicrosoft Windows Embedded for Point of Service (WEPOS)
Ports 4 x USB 2.0 ports
1 x 12V powered USB 2.0 port
1 x 12V cash drawer port
1 x 10/100 Base-T ethernet port
2 x Serial ports (RJ connector)COM1, RS232, COM2 selectable RS232/RS422/RS485
1 x Microphone input 3.5mm
1 x Audio Output 3.5mm
1 x VGA output
1 x PS/2 Universal
BIOS ACPI 2.0, APM1.2, SMBIOS 2.4, PXE, WOL
Real Time clock Replaceable lithium-ion battery for clock
Storage XP/WEPOS:40 GB HDD(minimum)
Power supply Type:External brickInput (line) voltage: 100-240 VAC, 50-60 HzOutput voltage/current: 12 V at 10 amps max.120 watts minimum
Power dissipation 100 W Typical
Temperature Operating:0 °C to 35°CStorage: -20°C to 60°C
HumidityOperating: 20%-80%Storage: 5%-95%noncondensing
Weight Actual: 17.2 lb(7.8 kg)Shipping: 22.5 lb (10.2 kg)Shipping box dimensions (485mmx420mmx330mm)
Backlight lamp life Min40,000 hours to half brightness
Agency approvals UL/cUL (*recognized component), FCC, CE, VCCI,C-Tick, EN60950
Speakers (internal) Two-watt/channel speakers in display head
User controls Side: Power and user controls with lockout function for public use
Mounting options 75mm VESA mount
Other features Removable baseFanlessUser accessible hard driveEnergy save mode (less than 2 watts)Touchscreen sealed to bezel and LCDSecurity lock receptacle
Peripheral Options May varyand Upgrades

COM1, COM2 Connector(RS232 Mode)
ELO Digital Office 15A1 - Technical Specifications - 1

Pin # Signal Name
1 Ground
2 ReceiveData (RD)
3 Clear to send (CTS)
4 Signal ground
5 TransmitData (TD)
6 Request to Send (RTS)
7 +5 vdc
8 +5 vdc return

RS422 Mode Pin Definition(for COM2 only)

Pin # Signal Name
1 Ground
2 TX+
3 TX-
4 Signal ground
5 RX+
6 RX-
7 +5 vdc
8 +5 vdc return

ELO Digital Office 15A1 - Technical Specifications - 2

RS485 Mode Pin Definition(for COM2 only)
ELO Digital Office 15A1 - Technical Specifications - 3

Pin # Signal Name
1 Ground
2D A
3D A
4 Signal ground
5
6
7 +5 vdc
8 +5 vdc return

T A + T A -

ELO Digital Office 15A1 - Technical Specifications - 4

RJ45 connector Pin Definition

Pin # Signal Name
1
2 ReceiveData (RD)
3 Clear toSend (CTS)
4 Signal Ground
5 TransmiData (TD)
6 Requestto send
7
8

ELO Digital Office 15A1 - Technical Specifications - 5

DB9 connector Pin Definition

Pin # SignalName
1
2 ReceiveData (RD)
3 TransmiData (TD)
4
5 Signal Ground
6
7 Request to send
8 Clear toSend (CTS)
9

ELO Digital Office 15A1 - Technical Specifications - 6

Power Input Pin Definition

Pin # SignalName
1 +12V
2 Ground
3 Ground
4 +12V

Cash Drawer Port Signal Definition and Control

ELO Digital Office 15A1 - Cash Drawer Port Signal Definition and Control - 1

Pin # SignalName
1 Frame Ground
2 CD 1 Drawer kick-out drive signal 1
3 SW (+) connected on the side of the open/closed detection switch on the drawer
4 L (+) +12 V DC for drawer kick-out supplied
5 CD 2 Drawer kick-out drive signal 2
6 (-) Ground

Control

Below is the source code of the test application showing how the cash drawer port is implemented. The cash drawer is controlled by two GPIOS to open the drawer and one GPIO to read back status.

*/
#include <stdio.h>
#include <conio.h>
#include <time.h>

#define GPIO_BASE 0x480
#define PMBASE 0x800
#define GPE0_STS3 PMBASE + 0x2B
#define GP_LVL3 GPIO_BASE + 0x0F
#define GPIO_2 0x08
#define GPIO_3 0x10
#define CASH_STS_MSK 0x20
#define DRAWER1 0x01
#define DRAWER2 0x02
void Sleep(clock_t t);
int openDrawer(int drawer);
/* 

Function:

Parameters:

Return:

Exit:

Description:

*/
int main(int argc, char *argv[])
{
    printf("\nELO SBC6 Cash Drawer Demo.\n");
    if( is_open() )
    printf("\nCash register is open.\n");
    else 
    printf("\nCash register is closed.\n");
    printf("\nOpening Cash Drawer 1.\n");
    openDrawer(DRAWER1);
    printf("\nOpening Cash Drawer 2.\n");
    openDrawer(DRAWER2);
    if( is_open() )
    printf("\nCash register is open.\n");
    else 
    printf("\nCash register is closed.\n");
    return(0);
}
/* 

Function:

Parameters:

Return:

Exit:

Description:

*/
int is_open(void)
{
    int data = 0; /* Chipset register data */
    /* Clear status register. */
    _outp(GPE0_STS3, CASH_STS_MSK);
    Sleep(10);
    /* Read status register. */
    _inp(GPE0_STS3);
    data &= CASH_STS_MSK;
    data >>= 5;
    return(data);
} 

/*

Function:

Parameters:

Return:

Exit:

Description:

*/
int openDrawer(int drawer)
{
    int data = 0; /* Chipset register data */
    int status = 0; /* Cash drawer status signal */
    /* Get current cash drawer status. */
    status = is_open();
    if( status ) {
    printf("\nCash Register is already open.\n");
    return(1);
    }
    /* Toggle cash drawer signals - low pulse. */
    data = _inp(GP_LVL3);
    if( drawer == DRAWER1 )
    data &= ~GPIO_2;
    if( drawer == DRAWER2 )
    data &= ~GPIO_3;
    _outp(GP_LVL3, data);
    Sleep(50);
    if( drawer == DRAWER1 )
    data |= GPIO_2;
    if( drawer == DRAWER2 )
    data |= GPIO_3;
    _outp(GP_LVL3, data);
    return(1);
}
void Sleep(clock_t t)
{
    clock_t t2;
    t2 = t + clock();
    while( t2 > clock() );
} 

Model 15A1

LCD Display 15" TFT Active Matrix Panel

Display Size 304.1(H) x 228.1(V) mm

Pixel Pitch 0.297(H) x 0.297(V) mm

Display Mode VGA 640 x 350 (70 Hz)

VGA 720 x 400 (70 Hz)

VGA 640 x 480 (60 / 72 / 75 Hz)

SVGA 800 x 600 (56 / 60 / 72 / 75Hz)

XGA 1024 x 768 (60 / 70 / 75Hz)

Native XGA 1024 x 768

Contrast Ratio 500 : 1 (typical)

Brightness

LCD 250 cd/m ^2 (Typical)

AccuTouch 200 cd/m ^2 (Typical)

IntelliTouch 230 cd/m ^2 (Typical)

CarrollTouch 230 cd/m ^2 (Typical)

Response Time Tr= 2 msec, Tf= 6 mesc typical

Display Color 16.2 million color

Viewing Angle (L/R) = -70 ^/+10^ (typical), (U/D) -60^/+65^ (typical)

Plug & Play DDC1 / 2B

Touch Panel (optional) AccuTouch, IntelliTouch and CarrollTouch,

The touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics:

Input voltage 100 to 240 V\~

Input frequency 50/60 Hz

Output voltage 12V

Output line and load regulation +/- 5%

Output current 10 Amps minimum

Touchscreen Specifications

Available with Accutouch five-wire resistive (AT), and IntelliTouch surface-wave technology. For detailed specifications, please visit our website at www.elotouch.com. Note: Touch options may vary depending on region.

Magnetic Stripe Reader (MSR)

The MSR is a USB 1.1 device which reads all three data stripes on standard credit cards or driver's licenses conforming to ISO/ANSI standards. The MSR will have foreign language capability. The credit card is read by sliding the credit card through the MSR, stripe side toward the display, forward or backward. The MSR is powered from the USB port; no external power is needed. Here are its specifications:

• Power source: from USB port
- Message format: ASCII
• Card speed: 3 to 50 IPS
• Electronics MTBF: 125,000 hours
• Mechanical MTBF: 1,000,000 passes
- Operating current: 30 mA maximum
• Non-operating current: 300u maximum

Customer Display

The Customer Display is a twenty character two line vacuum fluorescent display (VFD). It consists of a VFD and VFD controller.

USB Version

Optional Parameters

Characters per row 20

Number of rows 2

Character configuration 5x7 dot matrix

Character Height 9.5mm

Character width 6.2mm

Character configuration ASCII

Character color Blue green

MTBF 300,000 hours

Temperature Ranges

Operating Temperature (Independent of altitude) 0 ^ to 35^
Non-Operating Temperature (Independent of altitude) -30 ^ to 60^

Humidity

Operating (non-condensing) 20% to 80%
Non-Operating (38.7 °C maximum wet bulb temperature) 5% to 95%

Altitude

Operating 0 to +12,000 feet [3,658m].

Equivalent to 14.7 to 10.1 psia.

Non-Operating 0 to +40,000 feet [12,192m].

Equivalent to 14.7 to 4.4 psia.

6

Technical Support

Technical Assistance

There are three methods to obtain contact information for technical assistance on the touchcomputer:

  • The touchcomputer
    • The web
  • The phone

Using the Touchcomputer

You can access the support information by going to the System Properties and clicking on the Support Information button. You can get to System Properties by either of the following methods:

  • Right click "My Computer" and choose "Properties"
    or

- Click on the "Start Button" and select "control panel" and Double click on the "System" icon.

Using the Web

www.elotouch.com/go/contactsupport

Using the Phone

Call toll-free 1-800-557-1458

Regulatory Information

I. Electrical Safety Information:

A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.
C) This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.

1) Do not substitute the cord with other than the provided approved type. Under no circumstances use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.

2) The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.

3) Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
B) Notice to Users in Canada: This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industry Canada.
C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards:

This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer's label which means that the equipment has been tested to the following Directives and Standards:

This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class A and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.

D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.

1) In order to meet emission and immunity requirements, the user must observe the following:

a) Use only the provided I/O cables to connect this digital device with any computer.

b) To ensure compliance, use only the provided manufacturer's approved line cord.

c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

2) If this equipment appears to cause interference with radio or television reception, or any other device:

a) Verify as an emission source by turning the equipment off and on.

b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures:

i) Move the digital device away from the affected receiver.

ii) Reposition (turn) the digital device with respect to the affected receiver.

iii) Reorient the affected receiver's antenna.

iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.

v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)

vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)

vii) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.

III. Safety Label

The following marks have been issued for the unit and appear on the safety label as shown in the illustration below:

ELO Digital Office 15A1 - Safety Label - 1

text_image Tyco Electronics Elo TouchSystems 301 Constitution Drive Menlo Park, CA 94025 www.elotouch.com ESY15A1-7UWA-1-XP-M3C1-G E991102 VOLTAGE:12V = 10A c UL US LISTED 6K70 E1620H ITR EN60950-1 N10051 CE この装置は、クラスA情報技術発置です。この装置を家庭環境で使用すると実波対策を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがあります。 VCCIA FC Tested to Comply With FCC Standards MPR II FOR OFFICE USE Lamp Contains Mercury -Dispose of properly This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel broulleur du Canada. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Made in China 7414-0300090(7) SERIAL NUMBER

Warranty

Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchcomputer and components of the product is regional; please contact your regional office. For contact information, see page 50 or go to www.elotouch.com.

Seller makes no warranty regarding the model life of components. Seller suppliers may at any time and from time to time make changes in the components delivered as Products or components.

Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer's expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller's options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller's expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller's option, take place either at Seller's facilities or at Buyer's premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller's option, either refund to Buyer or credit to Buyer's account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller's stated Warranty Period.

THESE REMEDIES SHALL BE THE BUYER'S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER'S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer's intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyer's use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer's products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney's fees) attributable to Buyer's products or representations or warranties concerning same.

Check out Elo's Website!

www.elotouch.com

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Getting in Touch with Elo

To find out more about Elo's extensive range of touch solutions, visit our Website at www.elotouch.com or simply call the office nearest you:

North America

Elo TouchSystems

301 Constitution Drive

Menlo Park, CA 94025

USA

(800) ELO-TOUCH

(800) 356-8682

Tel 650-361-4800

Fax 650-361-4722

eloinfo@elotouch.com

Germany

Tyco Electronics Raychem GmbH

(Elo TouchSystems Division)

Finsinger Feld 1

D-85521 Ottobrunn

Germany

Tel +49 (0)(89) 60822-0

Fax +49(0)(89) 60822-180

elosales@elotouch.com

Belgium

Tyco Electronics Raychem N.V.

(Elo TouchSystems Division)

Diestsesteenweg 692

B-3010 Kessel-Lo

Belgium

Tel +32(0)(16)35 21 00

Fax +32(0)(16)35 21 01

elosales@elotouch.com

Asia-Pacific

Sun Hamada Bldg. 2F

1-19-20 ShinYokohama

Kanagawa 222-0033

Japan

Tel +81(45)478-2161

Fax +81(45)478-2180

www.tps.co.jp

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Product information

Brand : ELO Digital Office

Model : 15A1

Category : Desktop computer