My Cloud Mirror WDBWVZ0160JWT - NAS WESTERN DIGITAL - Free user manual and instructions

Product Type	Network Attached Storage (NAS)
Brand	Western Digital
Model	My Cloud Mirror WDBWVZ0160JWT
Number of Drive Bays	2
Total Storage Capacity	16 TB (2 x 8 TB)
RAID Modes	RAID 0, RAID 1, JBOD
Processor	Marvell ARMADA 385 (1.3 GHz dual-core)
RAM	1 GB DDR3
Networking	1 x Gigabit Ethernet (RJ-45)
USB Ports	2 x USB 3.0 (1 front, 1 rear)
Dimensions (L x W x H)	170 x 140 x 100 mm
Weight	2.5 kg (without drives)
Power Supply	12 V DC, 3 A
Power Consumption	25 W (active), 10 W (sleep)
Noise Level	25 dB (idle)
Key Features	Automatic backup, remote access, media streaming, cloud sync, RAID mirroring
Operating System Support	Windows, macOS, Linux, iOS, Android
File System Support	EXT4, NTFS, HFS+, FAT32
Maintenance & Cleaning	Wipe with a soft dry cloth; do not use liquids or cleaning agents
Safety Precautions	Place on a stable, flat surface; ensure adequate ventilation; avoid direct sunlight and moisture
Spare Parts & Repairability	Not user-serviceable; contact Western Digital support for repairs
Environmental Certifications	RoHS, Energy Star

Frequently Asked Questions - My Cloud Mirror WDBWVZ0160JWT WESTERN DIGITAL

How do I set up My Cloud Mirror for the first time?

Connect the NAS to your router via Ethernet, plug in power, and wait for the LED to turn blue. Then download the WD My Cloud app or visit wdmycloudmirror.local in a browser to complete setup.

What RAID modes does My Cloud Mirror support?

It supports RAID 0 (striping), RAID 1 (mirroring), and JBOD. RAID 1 is recommended for data redundancy.

Can I replace the hard drives with larger ones?

Yes, but you must replace both drives to maintain RAID. Ensure you back up data first and use compatible WD Red drives (up to 14 TB each).

How do I access my files remotely?

Enable Cloud Access in the WD My Cloud dashboard. Then use the WD My Cloud app or web portal to access files from anywhere.

Does My Cloud Mirror support Time Machine backups?

Yes, it supports Apple Time Machine. Enable it in the dashboard under the Backup menu.

What is the default admin username and password?

The default username is admin and the password is password (case-sensitive). You should change it during setup.

Can I connect external storage via USB?

Yes, use the USB 3.0 ports to connect external drives. They will appear as shared folders.

How do I reset My Cloud Mirror to factory settings?

Press and hold the Reset button on the back for 10 seconds using a paperclip. The device will reboot to factory defaults.

What file systems are supported on the internal drives?

The internal drives use EXT4. External USB drives can be EXT4, NTFS, HFS+, or FAT32.

Is the My Cloud Mirror compatible with Windows 11?

Yes, it works with Windows 11, Windows 10, and earlier versions. For best performance, install the WD Discovery software.

USER MANUAL My Cloud Mirror WDBWVZ0160JWT WESTERN DIGITAL

My Cloud™ Mirror (Gen 2)

Cloud Storage

User Manual

WD My Cloud Mirror 0 - S1 - S2 -

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD Technical Support. Email support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at http://register.wd.com.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these topics:

■ Downloads—Download drivers, software, and updates for your WD product.
■ Registration—Register your WD product to get the latest updates and special offers.
Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and data recovery information.
■ Knowledge Base—Search by keyword, phrase, or answer ID.
■ Installation—Get online installation help for your WD product or software.
■ WD Community—Share your thoughts and connect with other WD users.
■ Online Learning Center — Start here to get the most out of your cloud storage device (http://www.wd.com/setup).

Contacting WD Technical Support

When contacting WD for support have your WD product serial number, system hardware, and system software versions available.

North America Asia Pacific

US & Canada English	800 275-4932	Australia	1 800 42 9861
US-Spanish	949 672-7199	China	800 820 6682 / 400 627 6682
Mexico	800.832.4778	Hong Kong	[phone]
		India	1 800-200 5789 / 1 800-419 5591
Europe (toll free)*	00800 ASK4 WDEU(00800 27549338)	Indonesia	001-803-852 3993
		Japan	0800-805 7293 / 0120-934 453
Europe [phone]		Malaysia	1 800-817 477
Middle East [phone]		Philippines	1 800-1855 0277 / [phone]
Africa [phone]		Singapore	1 800 608 6008
Russia 8-10-8002-3355011		Taiwan	0800-225 593 / [phone]

* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

For a list of WD support numbers for other countries visit: http://support.wdc.com/contact/contact.asp?lang=en

Registering Your WD Product

Register your WD product to get the latest updates and special offers. You can easily register your drive online at http://register.wd.com or by using My Cloud Mirror cloud storage software.

Table of Contents

WD Service and Support .... ii

Registering Your WD Product ....ii

1 Important User Information .... 1

Important Safety Instructions....1

Recording Your WD Product Information.....2

2 Product Overview 3

About the System....3

Features ....3

About the Online Learning Center ....4

Package Contents 4

Requirements 5

Product Components....6

Pre-installation Instructions 9

Handling Precautions....9

3 Getting Started 10

Physically Connecting the Device ....10

Getting Started Using Online Setup Software .....11

Accessing Content 12

4 Accessing Your Cloud Remotely 14

Enabling Cloud Access for the My Cloud Mirror Device .....14

Configuring Cloud Access for a User ....14

Mobilizing Your Files with the iOS or Android Mobile App .....16

5 Managing Users, Groups, and Shares 17

About Users 17

About Groups 24

About Shares 26

6 The Dashboard at a Glance 32

Launching the Dashboard ....32

The Dashboard Home Page ....34

Obtaining Customer Support....43

Common Tasks. 44

7 Backing Up and Retrieving Files 45

About Backups....45

Managing a USB Device and USB Backups .....45

Remote Backups ....48

Internal Backups. 50

Cloud Backups....52

8 Managing Apps on My Cloud Mirror 57

About Apps ....57

Managing Apps....57

9 Managing Storage on My Cloud Mirror 60

About Storage....60

RAID Storage 60

Disk Status....65

10 Playing/Streaming Videos, Photos, & Music ..... 67

Media Servers....67

Media Storage 69

Enabling DLNA and iTunes ....69

Accessing Your Personal Cloud Using Media Players .....73

Accessing Your Personal Cloud Using iTunes .....74

11 Configuring Settings 75

General 75

Network 83

Media 90

Utilities 91

Notifications....98

Firmware Update ....100

12 Replacing Drives 103

Identifying a Faulty Hard Drive ....103

Replacing a Drive ....104

Rebuilding the Drive 105

Returning a WD Drive ....106

13 Regulatory and Warranty Information 107

Regulatory Compliance ....107

Warranty Information (All Regions Except Australia/New Zealand) . . .108

Warranty Information (Australia/New Zealand only) .....109

Appendices 111

Appendix A: My Cloud Mirror Quick User Guide .....111

Appendix B: Joomla!® Setup Guide .....119

Appendix C: phpBB Setup Guide....123

Appendix D: Supported RAID Modes. 128

Appendix E: RAID Migrations .....128

Appendix F: Safe Mode Firmware Update Procedures .....128

Appendix G: Technical Specifications .....129

Index 131

1

Important User Information

Important Safety Instructions

Recording Your WD Product Information

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.

■ Follow all warnings and instructions marked on the product.
- Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
■ Do not use this product near any liquids.
- Do not place this product on an unstable surface. The product may fall, causing serious damage to the product.

■ Do not drop the product.

- Do not block the slots and openings on the top and bottom of the chassis; to ensure proper ventilation and reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. Making sure the drive is standing upright also helps prevent overheating.

- Operate this product only from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

- Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord.

If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

- Never push objects of any kind into this product through the chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.

- Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

- When the power cord or plug is damaged or frayed.

- If liquid has been spilled on the product.

- If the product has been exposed to rain or water.

- If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to the product to normal condition.

- If the product has been dropped or the chassis has been damaged.

- If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com.

WARNING! This device uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same or equivalent battery type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

Recording Your WD Product Information

Remember to write down the following WD product information, which is used for setup and technical support. Your WD product information is found on the label on the back of the device.

• Serial Number
• Model Number
• Purchase Date
• System and Software Notes

Product Overview

About the System

Features

About the Online Learning Center

Package Contents

Product Components

Requirements

Product Components

Handling Precautions

About the System

Finally, a cloud of your own. Save everything in one place with twice the data protection and access it anywhere from computers, tablets and smartphones. My Cloud™ Mirror™ Cloud Storage works concurrently with multiple operating systems such as Windows, Mac OS, iOS and Android with mobile apps.

Features

Your media and files on your own personal cloud – Unlike a public cloud, My Cloud Mirror allows you to keep all your content in one safe place on your home network instead of a remote server. No mysterious location of your data. No monthly fees. No limits. Just blazing-fast, dual-drive performance for your high-speed digital life.

Centralized, dual-drive storage of your family's media collection – Store and organize all your family's photos, videos, music, and important documents in one secure place on your home network.

Access from anywhere – Enjoy your photos, videos, music, and more from anywhere on your PC, Mac ^® , tablet, or smartphone. With WD’s free apps, your personal cloud is always with you.

Mirrored data protection - With Mirror Mode (RAID 1) as the default setting, one drive is used to store your data and the other is used for a duplicate copy. Your data is twice as safe, giving you twice the peace of mind.

Automatic file backup for all your computers – Easily back up the files from all the PC and Mac computers in your home. PC users, WD SmartWare™ Pro offers options for how, when, and where you back up your files. Mac users, utilize all the features of Apple® Time Machine® backup software to protect your data.

Remote backup – Protect your data with remote backup to another My Cloud Mirror, integrated cloud backup or local LAN/WAN backup.

Expand your tablet and phone storage – Upload photos and videos directly to your personal cloud from anywhere.

Connect to Dropbox™ and more – Easily transfer files between your personal cloud, Dropbox, and other public cloud accounts using WD's free My Cloud apps.

Increase your personal cloud capacity -- Simply attach a compatible USB 3.0 hard drive directly to one of the two USB expansion ports on the My Cloud Mirror drive and instantly expand your storage capacity.

Transfer and stream faster – Gigabit Ethernet and 1.3 GHz processor deliver faster file transfers and high-speed streaming.

Unleash your media – Seamlessly stream your videos, photos, and music to your connected TVs, media players, gaming consoles, and other DLNA® – certified devices. With My Cloud Mirror's iTunes® server, you can easily stream your music collection to any PC or Mac computer with iTunes.

Password protection for privacy – Your data is always safe and completely under your control. Protect your personal cloud from unauthorized access with password protection available for every user.

Set up in minutes – Get up and running in minutes with WD's rich web-based user interface for seamless web-guided setup. WD's software will auto-detect your drive to make it easy. Need extra help? Visit wd.com/setup/wdmycloudmirror for help with the installation of My Cloud Mirror and WD's free apps for your computers and mobile devices.

About the Online Learning Center

WD's online Learning Center provides the latest information, instructions, and software to help users get the most out of their cloud storage. This web-based guide offers step-by-step help with setting up remote access, backing up data, monitoring device status and more. It's an interactive resource to walk users through installing and using their My Cloud Mirror device. The online Learning Center allows you to:

• Learn about your new cloud storage product.
  ■ Download the latest software for your product.
  Find in-depth, interactive information on how to explore each of your product's features.
• Update your product whenever new features become available.
• Access an always-available resource online, without a manual or CD.

Package Contents

■ My Cloud Mirror Cloud Storage device
- Ethernet cable
■ AC power adapter
■ Quick Install Guide

My Cloud Mirror Cloud Storage Device

AC adapter*

Ethernet cable

Quick Install Guide

For information on additional accessories for this product, visit:

US	www.shopwd.com or www.wdstore.com
Canada	www.shopwd.ca or www.wdstore.ca
Europe	www.shopwd.eu or www.wdstore.eu
All others	Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048.

Requirements

Operating System

Windows®

Windows 10
Windows 8 or 8.1
Windows 7
Windows Vista®

Mac OS X®

■ El Capitan (Mac OS 10.11)
■ Yosemite (Mac OS 10.10)
■ Mavericks (Mac OS 10.9)
■ Mountain Lion (Mac OS 10.8)
■ Lion (Mac OS 10.7)

Note: Compatibility may vary depending on your computer's hardware configuration and operating system.

Web Browsers

■ Internet Explorer 10.0 and later on supported Windows computers
■ Safari 6.0 and later on supported Mac computers
■ Firefox 30 and later on supported Windows and Mac computers
■ Google Chrome 31 and later on supported Windows and Mac computers

Local Network

- Router/switch (Gigabit recommended to maximize performance.)

Internet

- Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps.

Product Components

Front View

My Cloud Mirror Power LED Drive LEDs

Back View

USB ports KENSINGTON® Security Slot Reset button Ethernet port External DC In Power port

Component Icon Description
Ethernet port Connects the device to a local network.
USB 3.0 port Connects to		a USB hard drive for additional storage.
Reset button	()	Restores settings such as the administrator user name and password for the device.
Power port Connects the device to an AC adapter and the power outlet.
Kensington security slot	[AZXS]	For device security, the device is equipped with a security slot that supports a standard Kensington security cable.Visit http://www.kensington.com/ for more information.

LEDs

Front Panel Power LED

The following table describes the front panel power LED behavior.

State	Color	Appearance	State Description
Power Down Not lit N/A Device is off.
Powering Up	Blue	Blinking	Device is powering on or in the process of updating the firmware.
Power Up Blue Solid Device is powered up and ready.
System Failure	Red	Blinking	System fault (e.g., firmware update failed, system hang, fan not working, etc.).
Standby Blue	Pulsing (slowly on and off)		System in standby.
User Attention Required	Red Solid Device if powered up but user attention is needed.

Note: For non-compatible drives, the power LED blinks yellow during power up.

Front Panel Hard Drive (HDD) LEDs

The following table describes the front panel hard drive LED behavior.

Function	Color	Appearance	Function Description
No drive Not lit N/A Drive is not present.
Drive present, no activity	Blue Solid Drive is present but there is no activity.
Active drive	Blue	Blinking	Drive is present and showing drive activity.
Hard drive error	Red	Solid	Hard disk drive fault.

Note: For incompatible drives, the hard drive LEDs blink red rapidly as the unit powers up.

Back Panel Ethernet (Network) LEDs

The following table describes the network and activity LEDs:

Note: Looking at the Ethernet port, the LED on the top right is the Activity LED, and the one on the bottom right is the Link LED.

State	LED	Appearance	State Description
Link down Link Off Cable or device is not plugged in, or other end of link is not operational.
Link up – 100 Mb connection	Link Yellow Cable is plugged in, and both ends of the link have successfully established communications. 100 Mb network connection.
Link up – 1000 Mb connection	Link Green Cable is plugged in, and both ends of the link have successfully established communications. 1000 network connection.
Link idle	Activity	Solid	Active communication is not in progress.
Link busy	Activity	Blinks	Active communication is in progress.

Pre-installation Instructions

Before beginning installation, select a suitable location for your device to obtain maximum efficiency. Place it in a location that is:

■ Near a grounded power outlet
- Clean and dust free
■ On a stable surface free from vibration
- Well ventilated, with nothing blocking or covering the slots and openings on the top and bottom of the device, and in fields from electrical devices such as air conditioners, radio and television receivers.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damage the device drives. Observe the following precautions when unpacking and installing your external storage product:

■ Do not drop or jolt the device.
- Do not move the device while it is powered on.
- Do not use this product as a portable device.
- Do not remove both data drives at the same time. This will cause your device to become unresponsive.

Getting Started

Physically Connecting the Device

Getting Started Using Online Setup Software

Accessing Content

It's easy to set up the My Cloud Mirror Cloud Storage device -- all you have to do is unpack your device, connect it, and wait for the Power LED on the front of your device to turn a solid blue. Then, setup your system using the procedure "Getting Started Using Online Setup Software" on page 11.

For information about safely shutting down and disconnecting the device, see "Utilities" on page 91

Physically Connecting the Device

Diagram showing connections of a power outlet, network switch, and router with labeled components

Follow the steps below to connect the My Cloud Mirror Cloud Storage device to a home or small office network.

Important: To avoid overheating, make sure the device is upright as shown in the illustration above and nothing is blocking or covering the slots and openings on the top and bottom of the device. In the event of overheating, the device will perform a safe shutdown, interrupting all processes currently being performed. If this occurs, data may be lost.

Important: We recommend that you use the enclosed Ethernet cable for optimal performance.

1. Using the provided Ethernet cable, connect one end of the cable directly into a router or network switch port.
2. Connect the other end of the Ethernet cable to the Ethernet port located on the back of the My Cloud device.
3. Connect one end of the power adapter into the power supply socket on the back of the device.
4. Plug the other end of the power adapter into a power outlet. The unit powers up automatically.

Important: Wait for the My Cloud Mirror device to finish powering up (approximately three minutes) before configuring it. You will know it is ready when the power LED stops flashing and turns blue.

1. When the power LED on your device turns a solid blue, continue to the "Getting Started Using Online Setup Software" section below.

Getting Started Using Online Setup Software

The online setup software walks you through the steps to easily connect your device to your home or small office network. Use the following steps to run the online setup software, discover the device, and get started using it.

Connecting to the Network and Creating a Personal Cloud

1. Open a web browser and type http://mycloud.com/setup to display the welcome page.

My Cloud® Welcome to My Cloud Let's set up your own personal cloud and create a MyCloud.com account. It won't take long. Get started By clicking the Get started button, you agree to the WHO license agreement and privacy policy.

1. On the Welcome page, click Get Started.

The setup software begins searching for your My Cloud device. When your device is found, a screen displays showing your device and IP and MAC addresses.

1. Follow the on screen instructions to complete the setup process and install WD Sync.
2. After setup is complete and WD Sync has been installed, a window displays the most common folders on your computer. Select the folders on your computer that you want to sync with your My Cloud device and click Next.
3. WD Sync setup is complete. Click Close to exit WD Sync setup.

Note: The WD Sync shortcut might be under Show Hidden Icons in your taskbar.

Accessing Content

The preferred method to access content anywhere is by using MyCloud.com. However if you want to access content over your local network, My Cloud Mirror supports Windows- and Mac-based transfers.

The My Cloud Mirror device's Public folder contains Shared Music, Shared Pictures, and Shared Videos subfolders. The existing content of the subfolders are files that you dragged and dropped or files that have been backed up from your computer or an attached USB drive.

Note: Any of the folders can hold any file type.

Once you've physically connected your My Cloud Mirror device (see "Physically Connecting the Device" on page 10), use the following steps to access the contents of your device.

If your operating systems is... Then...
Windows 10 / Windows 8 or 8.1	1. On the Start page, typeComputer.2. ClickComputer.3. In the left pane, clickNetwork.4. Double-click the My Cloud Mirror device and locate the device's Public folder.5. Double-click the Public folder to display the Shared Music, Shared Pictures, and Shared Videos subfolders. You can now drag and drop files into (and from) the shared media folders using Windows Explorer.
Windows Vista / Windows 7	1. ClickorStart > Computer > Network > My Cloud deviceand, if required, enter your share credentials. The device's Public and private folders (shares) appear.2. Double-click the Public folder to display the Shared Music, Shared Pictures, and Shared Videos subfolders. You can now drag and drop files into (and from) the shared media folders using Windows Explorer.

If your operating systems is... Then...

Mac OS X(Maverick, Mountain Lion, Lion)

1. In a Finder window, click the My Cloud Mirror device under the shared items in the side bar.2. If presented with an authorization page, enter your User name and password or select Guest and click Connect to display the Public share.3. Double-click the Public folder to display the subfolders: Shared Music, Shared Pictures, and Shared Videos. You can now drag and drop files into the shared folders using Finder.4. If you want to create a shared drive icon permanently on your desktop, create an alias. There are two ways to do this:Note: Before creating an alias, click Finder > Preferences > General and make sure Connected Servers is checked.- Click the item you wish to alias (for example, Shared Music), hold down the mouse button, hold down the Cmd and Option keys simultaneously, then drag the item to where you'd like to make an alias. Instead of moving the original item, this action creates an alias at the new location.- OR -- Right-click the item you want to alias (for example, Shared Music) and click File > Make Alias.

Mapping the Public Folder (Windows)

To map the My Cloud Mirror Public folder for quick access in the future:

1. In Windows Explorer, under Network, click WDMYCLOUDMIRROR.
2. Right-click the Public folder and select Map Network Drive from the menu.
3. Select an available letter from the Drive drop-down list.
4. Select the Reconnect at login check box.
5. Click Finish. Your Public drive is now mapped.

Accessing Your Cloud Remotely

Enabling Cloud Access for the My Cloud Mirror Device Configuring Cloud Access for a User

Mobilizing Your Files with the iOS or Android Mobile App

A personal cloud is your content, at home, secure and under your control. Unlike public clouds, a personal cloud allows you to keep all of your content in one safe place on your home network. Share files, stream media, and access your content anywhere, from your PC or Mac computer and from mobile devices. No monthly fees. No mysterious location for your data. Keep your videos, music, photos, and files safe at home and always with you.

This chapter explains how to set up the My Cloud Mirror device for remote access and describes some of the ways you can take advantage of its many capabilities.

Enabling Cloud Access for the My Cloud Mirror Device

Before you can use your My Cloud Mirror device remotely, it must be enabled for cloud access (enabled is the default). To verify that the My Cloud device is enabled for remote access and to check the status of its remote connection(s), see "Cloud Access" on page 79.

Configuring Cloud Access for a User

Once you've enabled cloud access on the My Cloud Mirror device, use the following steps to give remote access capability to your device users.

1. On the navigation bar, click the Cloud Access icon.

My Cloud Home Users Shares Cloud Access Backups Storage Configure Access admin jsmith About Cloud Access Before a smart phone or tablet can access the content on your drive, you need to register it as part of your personal cloud ecosystem. You generate a code that will pair your mobile device with the drive. Help Managing Cloud Access Remote Access Basics Setting Up Cloud Access

1. In the left pane, select the user you'd like to configure for cloud access.

My Cloud Home Users Shares Cloud Access Backups Storage Configure Access admin jsmith Cloud Access Status Connection Status Connected (Relay connection established) WDMyCloud.com Login for jsmith jsmith does not have a WDMyCloud.com login. Enter an email address to sign up for a login. Sign up Cloud devices for jsmith There is no cloud device access configured for jsmith. Click Get Code to generate an activation code for your cloud devices. Codes are valid for 46 hours from the time of request and can only be used once. Get Code

1. In the MyCloud.com Account for area, click the Sign up button.
2. Enter the user's email address. This email address is used to send the user confirmation information and instructions on setting up and activating a password for cloud access.
3. Click Save.

To generate an activation code for a user's mobile device(s), do the following:

Important: Codes are valid for 48 hours from the time of the request and can be used only once.

1. In the Cloud Devices for area at the bottom of the screen, click Get Code. You'll need to generate one code for each mobile device and app you want to activate. A dialog box displays the user's activation code and its expiration date and time.

Note: Make sure to write down the access codes you generate.

1. Click OK. Once you use the code(s), the Configure Access page displays the cloud devices to which the user now has access along with the activation code used.

Mobilizing Your Files with the iOS or Android Mobile App

The My Cloud Mobile app allows you to access all the content on your personal cloud from any device.

About the My Cloud Mobile App

Save valuable space on your mobile devices with easy photo and video uploads directly to your personal cloud, then securely access and share your memories.

The My Cloud mobile app also allows you to easily transfer files between your personal cloud, Dropbox ^™ , and other public cloud accounts.

With My Cloud mobile app, you can:

• Open and view the important files stored on your My Cloud Mirror device from anywhere without copying them to your mobile device.
  ■ Show off the photos stored on your My Cloud Mirror device.
• Connect to other cloud sites such as Dropbox from your tablet or smartphone.
  Stream and enjoy music and video files stored on your My Cloud Mirror device.

Note: Video streaming performance is best over your LAN and when your mobile device is connected using Wi-Fi wireless connections. WAN streaming performance may be limited by upload speeds on your home Internet connection.

- Share your presentations on your Apple or Android tablets.

Your My Cloud app supports most major file types, such as Microsoft Word documents, Microsoft Excel spreadsheets, and PowerPoint presentations.

For more features and instructions, see the Help, Guide Me page, and Quick Tips within the My Cloud mobile app, or go to http://mycloud.com/learn.

Note: My Cloud app brings your data from your personal cloud to your tablet, handset, or other portable devices using Google Android or Apple iOS. My Cloud provides a convenient file list of the My Cloud Mirror device contents and then launches your favorite player or viewer for any files you want to open. For file types your mobile device supports, see the device's manual.

Requirements

• My Cloud Mirror cloud storage with the most recent firmware, connected to the Internet.
• Access to cloud services requires the My Cloud Mobile app and an active Dropbox, Google Drive, or OneDrive™ account.
• iOS iPhone or iPad running versions 7.0 or later software.
• Android smartphone or tablet running versions 4.0 or later software.

Installing the My Cloud Mobile App

Download the My Cloud mobile app from the Apple App or Google Play store and install it on your mobile device.

Managing Users, Groups, and Shares

About Users

About Groups

About Shares

About Users

The Administrator, normally the device owner, is the person in charge of setting up the device. As the My Cloud Mirror device owner, you have a special user account (admin) that provides you with administrator privileges. With these privileges, you can set up and configure the device to your specific needs and add other users to your personal cloud. You also have the power to determine exactly what users can access on the device.

As a default, the administrator (admin) user name does not have a password. You can create one at anytime (see "Updating a User Password" on page 22).

Note: Only one individual at a time can use the Administrator logon ID to log into the web browser app. Because of this, ensure that you log out of the My Cloud Mirror device web browser app when you're not using it. This allows other users authorized to use the Administrator logon ID to access the web browser app.

See Energy Saver - Web Access Timeout on "Energy Saver" on page 80 to automatically log out of the app after a set amount of time.

The Users screen displays a list of the current users and allows the Administrator to view user details, create new users, create groups, and grant a user access to existing shares and groups.

Viewing Users

1. On the navigation bar, click Users to display the Set Up Users screen.

My Cloud Users Shares Cloud Access Backups Storage Apps Set Up Users Users Groups admin pandrewusa Add Multiple Users About Users Controls who can access the My Cloud system and their access type. Help Managing Users Adding a User Changing Access to a Share

1. To view user details, click a user name on the left pane. The user's profile and share access information display. A user can have read only, read/write, or no access to a share.

Set Up Users Users Groups admin jsmith User Profile User Name jsmith Apply First Name John Last Name Smith Email [e-mail] Password ON Connects -- Group Membership O Group(s) Connects -- Quotas Connects -- Add Multiple Users Share Access Public Read Write Smartfile Read Write TinyStackReday Read Write jsmith Read Write

Note: The shares in the Share Access section that don't require access permission are grayed out. Once you make a share private, the share displays in the list and you can edit it. (See "Making a Share Private" on page 29.)

Adding a Single User

The Administrator adds user accounts and sets the parameters of the shares that a user can access. Use the following steps to add a single user account.

1. To add a user, click in the lower left side of the screen.
2. Enter the User Name, First Name, Last Name, Email address (optional) and password of the user you'd like to add and click Apply.

Add User User Name * First Name Last Name Email Password Confirm Password * Required Cancel Apply

A new user account is created and appears on the User Profile screen shown below.
Note: When you enter the email address on the Add User screen, a new cloud access account is created. Once created, the new user receives an email with instructions on how to set up and activate a password for cloud access.

Set Up Users Users Groups admin jones junith User Profile User Name jones Apply First Name Jim Last Name Jones Email Password ON Configure >> Group Membership 0 Group(s) Configure => Quotas Configure =>

1. On the User Profile screen, you can a modify a user password, modify a group, and/or configure a quota amount.

2. To modify or configure a password, see "Updating a User Password" on page 22.

3. For information on assigning a user to a group, see "Assigning a User to a Group" on page 23.
4. For information on Quota Amounts, see "Quota Rules" on page 23.

Adding Multiple Users

Use the following steps to add multiple user accounts:

1. To add multiple users, click Add Multiple Users in the lower left side of the screen.

Set Up Users Users Groups admin jbrown jones jsmith About Users Controls who can access the WD My Cloud system and their access type. Help Managing Users Adding a User Changing Access to a Share Add Multiple Users

1. Select how you'd like to enter your users into the device and click Next:

- Create Multiple Users: Allows you to enter users manually. See "Creating Multiple Users" on page 20.

- Import Users: Allows you to import a list of users into the device. Continue to "Import Multiple Users" on page 21.

Create Multiple Users Create Multiple Users Import Users Cancel Next

Creating Multiple Users

1. Enter the following information on the Create Multiple Users screen and click Next:

2. Username Prefix: Enter a prefix for your user name. This will be added to the Account Prefix to create the User Name. (Example: HR)

3. Account Prefix: Enter a numeric account prefix. This will be added to the Username Prefix to create the User Name (Example: 143)
4. Number of Users: Enter the number of user accounts you'd like to create. The maximum number you can add displays to the right.
5. Password: Enter a password for the user accounts.
6. Confirm Password: Confirm the password for the user accounts.
7. Overwrite Duplicate Accounts (optional): Select the Overwrite Duplicate Accounts check box to overwrite any existing duplicate accounts on your device.

Create Multiple Users User Name Prefix Account Prefix Number of Users (509 max.) Password * Confirm New Password Overwrite Duplicate Accounts * Password required Back Cancel Next

1. To assign the new users to a group, click the check box next to a group and click Next.

Create Multiple Users Join To Group Engineering CoreTeam QA Marketing Back Cancel Next

1. Enter the Quota Amount or leave the values blank for unlimited space and click Next. (See "Quota Rules" on page 23.)

Create Multiple Users Volume_1 Quota Amount GB Leave fields blank if you do not wish to set any user quotas. Back Cancel Next

1. Your new user accounts display on screen. Click Apply to save them to your device.

Create Multiple Users hr143 New user hr144 New user Back Cancel Apply

Import Multiple Users

1. To import multiple users, click Add Multiple Users in the lower left side of the Set Up Users screen.

Create Multiple Users Create Multiple Users Import Users Cancel Next

1. Select Import Users and click Next.

Create Multiple Users Refer to this example file for parameters. Download Overwrite Duplicate Accounts Import User List Back Cancel Next

1. Click Download to download a .txt file identifying the format you'll need to set up your user import file.

2. Create and save your import file. Your import file should be formatted as follows:

3. User import file format: #user name/user password/user groups/ shared folder(rw)/ shared folder(ro)/ shared folder(deny)/user quota
   Example: #user/pw/g1:g2/folder1:folder2/folder3:folder4/folder5:folder6/0:0:0:0

4. Click Import User List and select the import file you created.

5. Click Next.

6. Select the apps you'd like the new user accounts to have access to and click Next. The Create Multiple Users screens appears.
7. Click Save. Your new user accounts save to your personal cloud.

Editing User Settings

1. On the Set Up Users screen, select the user whose information you want to edit. The User Profile and Share Access panels display.
2. Modify the required and optional settings as desired.
3. If a private share has been created on the Share screen, it displays in the Share Access area of the Set Up Users screen. You can assign an access level to it for each user. (See "Making a Share Private" on page 29 for information on creating a private share.)

Updating a User Password

When viewing details about a user, the Administrator can add or change the user's password (no password is the default setting).

Use the following steps to update a user password:

1. On the Set Up Users screen, select a user from the list on the left.
2. Click the toggle button if no password has been previously created.
3. Click Configure to the right of the toggle button to display the Edit Password screen:

Edit Password You can edit the password for this user by using the fields below. Note: Changing this password won't affect your MyCloud.com account. New Password * Confirm Password * * Password required Cancel Apply

1. Enter the new password in both the Password and Confirm Password fields.
2. Click Apply.

Assigning a User to a Group

Use the following steps to assign a user account to a user group:

1. On the Set Up Users screen, select the user from the left pane.

2. In the Group Membership field, click Configure.

3. Select the check box next to the group you'd like the user to join and click Apply.

Quota Rules

Assigning user quotas allows you to better control the disk space allocated to a user or a group. There are various rules dictating which quota takes precedent over another.

• User quota must be ≤ the group quota (e.g., if your group has a 20 GB quota and you try to set the user quota to 30 GB quota, you will be prompted to reduce your user quota to be equal to or less then the group quota).
• If the user quota is not set, the group quota is assigned to the user.
• When a user quota is set prior to the user joining a group and a group is assigned:
• If the user quota > group quota, the individual user's quota is automatically reduced to the group quota amount.
• If the user quota is ≤ group quota, the individual user quota remains unchanged.

Assigning Quotas to a User

A quota determines the amount of disk space allocated to the user on the My Cloud Mirror device.

Use the following steps to assign a quota to a user account:

1. On the Set Up Users screen, select the user from the left pane.
2. In the Quotas field, click Configure.

Modify Quota Volume_1 Quota Amount GB Leave fields blank if you do not wish to set any user quotas. Cancel Apply

1. Enter the amount of space to assign to the user on the My Cloud Mirror device.

- To assign unlimited space, leave the Quota Amount field(s) blank.

1. Click Apply.

Removing a User

Use the following steps to delete users from the My Cloud Mirror device.

Note: The Administrator account cannot be deleted.

1. On the Set Up Users screen, in the left pane, select the user you'd like to delete.

2. Click the Remove User icon .

3. In response to the confirmation message, click OK. The user account is removed from the device and no longer displays in the user account list.

About Groups

A group allows easier management of multiple users. The permissions and privileges you assign to group accounts determine the actions that can be taken by that group.

Viewing Groups

1. On the navigation bar, click Users to display the Set up User screen.
2. Click the Group tab below Set Up Users.
3. To view group details, click a group name on the left pane. The group profile displays.

Set Up Groups Users Groups CoreTeam Engineering QA Group Profile Group Name QA Quotas Configure >> Group Membership 1 User(s) Configure >> Import Groups Share Access Public Read / Write SmartUser Read / Write

Adding a Group

1. To add a group, click on the lower left of the Set Up Groups screen.
2. Enter a Group Name.

Add a Group Group Name | Select users to add to the group. jsmith [e-mail] jones Cancel Apply

1. Click the check box next to the users you'd like to add to your new group and click Apply.

2. On the Set Up Groups>Group Profile screen for the group you just added, click Configure next to Quotas.

Marketing's Quota Volume_1 Quota Amount 1 GB Leave fields blank if you do not wish to set any group quotas. Cancel Apply

1. Enter the Quota Amount, or leave the values blank for unlimited space, and click Apply. Your new group account displays on the left pane of the Set Up Groups screen.

Editing Group Settings

1. On the Set Up Groups screen, select the group whose information you'd like to edit. The Group Profile and Share Access panel displays.
2. Modify the required and optional settings as desired. To update the group's access to shares, see "Assigning Share Access to Groups" on page 25

Assigning Share Access to Groups

Once a group account is created, you can assign access to the various shares on your My Cloud Mirror device using the following steps:

1. On the Set Up Groups screen, select the group for which you'd like to assign a share.

Set Up Groups Users Groups CoreTeam Engineering Marketing QA Group Profile Group Name CoreTeam Queries Configure >>> Group Membership 4 User(s) Configure >> Share Access Public Read / Write SmartWare Read / Write TimeMachineBackup Read / Write jsmith Deny Access jones Deny Access mkie Read / Write

Note: A share must first be made private on the Shares screen. All public shares are grayed out.

1. In the Share Access area, click one of the following icons to indicate the type of access to the share:

Read/Write Access: Select this option to provide the group account with read/write access to the selected share. The group members can view and update the share.

- Read Only Access: Select this option to provide the group account with read only access to the selected share. The group member can view the share but can't update it.

Deny Access: The group has no access to this share.

The group is updated with your share access selection.

Assigning Quotas to a Group

Use the following steps to assign a quota to a Group. A quota determines the amount of space assigned to the user on the My Cloud Mirror device. (See "Quota Rules" on page 23 for information on quotas.)

1. On the Set Up Groups screen, select the group from the left pane.
2. In the Quotas field, click Configure.
3. Enter the amount of space you'd like to assign to the group on the My Cloud Mirror device. To assign unlimited space, leave the Quota Amount field(s) blank.
4. Click Save.

Removing a Group

Use the following steps to delete a group from the My Cloud Mirror device.

1. On the Set Up Group screen, select the group you'd like to delete in the left pane.
2. Click the Remove Group icon
3. In response to the confirmation message, click OK. The Group account is removed from the device and no longer displays in the Group account list.

About Shares

A share is an area on the My Cloud Mirror device for storing files (similar to a folder or directory).

Note: In this manual, we use the terms share and folder interchangeably.

A share can be public so that all users can access the contents, or private to limit access to selected users. The Shares icon on the navigation bar displays a list of shares on the My Cloud Mirror device and enables the Administrator to manage shares and user access.

Viewing a List of Shares

Click the Shares icon on the navigation bar to display a list of shares on the My Cloud Mirror device. For each share name, the description, media serving, and public access status display.

Use the following steps to view a list of shares.

1. On the navigation bar, click Shares to display the About Shares page.

My Cloud Home Users Shares Cloud Access Backups Storage Set Up Shares paodrewina Pats_My_Cloud Pubis SmartWare TimeMachineBio About Shares A share is an area for storing files (like a folder). You can create multiple shares on a single storage device and control access to each share. Help Managing Shares Creating a Share Changing Access to a Share

1. Click a share to display its profile and share access information.

Set Up Shares hr143 Brown Jones Jpmth Pubk SmartWare Share Profile Volume Volume_1 Share Name J0000 Share Description Public ON OFF Portfolio Bin Media Serving OFF Options ON Usage 4.0K Share Access FTP Access OFF WebDAV Access OFF NFS Access OFF User Access

Note: You can only configure permissions if a share is private. Public shares always have read/write access and are grayed out.

Creating a New Share

You can create a share and designate it as public or private. For example, if the share contains financial information, you might want to make the share private. Or, if there are photos you would like a friend to see, you can make the share public.

1. Click the Shares icon on the navigation bar to display the About Shares screen.
2. Click the Add a Share icon

Add Share Share Name Share Description Cancel Apply

1. Enter the share name and description:

Share Name Assign a name to the share. (Names must be case sensitive and contain 1-32 alphanumeric characters but no spaces.)

Share Description (optional) Enter a brief description of the share to remind yourself of what it contains. Note that share descriptions must begin with an alphanumeric value and can contain up to 256 characters.

1. Click Apply. The Share Profile panel displays.

Set Up Shares hr143 jbrown jones jmith Public Pubs Share Profile Volume Volume_1 Share Name Pubs Share Description Technical Documentation Public || OFF ? Recycle Bin || OFF ? Media Serving || OFF ? Opiocks ON || Usage 4.0K Share Access FTP Access || OFF ? WebDAV Access || OFF ? NFS Access || OFF ?

1. Refer to the table below and edit the Share Profile and Share Access settings, for the selected share.

Public To grant public access to the selected share, click the toggle button to ON. (Default is OFF)
Enable Recycle Bin (optional)	The Recycle Bin contains any files deleted from the My Cloud Mirror device. If you'd like to use the Recycle Bin, click the toggle button to ON. (The Default is OFF.)Note: The Recycle Bin is only available for Windows SMB files.
Enable Media Serving (optional)	This option allows you to stream media stored in this share to other devices. If you'd like to Enable Media Serving, click the toggle button to ON. (The Default is OFF.)Note: The media server must be enabled for the device before you can provide media serving for a share.See "Enabling DLNA" on page 69 for instructions on enabling media serving for the device.
oplocks This option allows you to turn oplocks (Optimistic concurrency control) off and on. To turn it off, click the toggle button to OFF. (The Default is ON.)oplocks, also referred to as OCC, is a tool to improve data management and performance for systems with low data contention.
FTP Access (optional) This option allows FTP access on this share. If you'd like to use FTP Access, click the toggle button to ON.Note: FTP access must be enabled before you can provide FTP access for a share. See "Network Services" on page 84 for instructions on how to enable FTP access.
WebDAV Access (Optional) This option allows WebDAV access on this share. If you'd like to use WebDAV Access, click the toggle button to ON.Note: WebDAV access must be enabled before you can provide WebDAV access for a share. See "Network Services" on page 84 for instructions on how to enable WebDAV access.
NFS Access NFS (Network File System) is a protocol that allows a user to access files over a network. Common with Unix, Linux, and some versions of Mac OSx. See "Network Services" on page 84 for more information.

Editing Share Settings

1. On the Set Up Shares screen, select the share you'd like to edit. The Share Profile panel displays.

2. Modify the required and optional settings as desired.

Making a Share Private

If you decide there is a reason to limit access to a public share, convert it to a private share:

MY CLOUD MIRROR (GEN 2) CLOUD STORAGE

USER MANUAL

1. On the Set Up Shares screen, select the share:

jsmith Public Pubs Public Recycle Bin Media Serving Opilocks ON Usage 4.0K Share Access FTP Access OFF WebDAV Access OFF NFS Access OFF User Access admin Read / Write hr143 Read Only hr144 Demy Access

1. Switch the Public Access button to OFF.

2. For each user listed in the User Access section, select the level of access by clicking the appropriate icon for the share (read/write, read only, or no access).

Deleting a Share

WARNING! Deleting a share erases all files and folders on the share.

1. Select the share in the list of shares on the About Shares page.

2. Click the Delete Share icon

1. In response to the confirmation message, click OK.

Accessing the Contents of a Share Locally

Note: For information on accessing the contents of a share remotely, see "Accessing Your Cloud Remotely" on page 14.

Several options are available for opening a My Cloud Mirror share. For a private share, the user must have:

A user name and password assigned to the share name
- Read-only or full access to the share

Note: The table below refers to WD Access, an application that helps you perform important functions quickly. WD Access is automatically installed during My Cloud setup.

IF you want to open a share using . . .	THEN . . .
WD Access icon in the system tray (Windows)	1. Left- or right-click the WD Access icon to display the main menu.2. Click the My Cloud device name and click Open. The shares display in Windows Explorer.3. For a private share, if prompted for a user name and password, enter those associated with your user account.4. For a private share, if the user's name and password are the same as for logging into the computer, a user name and password are not required. If they are not the same, visit http://support.wd.com and see Knowledge Base Answer ID 5681.
WD Access in the menu bar (Mac OS X)	1. Click the WD Access icon HD in the menu bar and move the cursor over the name of your My Cloud device to display the submenu.2. Select Open on the WD Access submenu. The shares display in a second submenu.3. Select the desired share.4. For a private share, if prompted for a user name and password, enter those associated with the user account (see “Adding a Single User” on page 18).5. For a Public share, if prompted for a user name and password, select Guest.
Windows 10 / Windows 8 or 8.1	1. In the task bar, click the File Explorer icon.2. In the left panel, select Network and double-click WDMyCloudMirror.3. Double-click a Public or private share on your device.
Windows Vista/Windows 7/ Windows XP	1. Click Start > Computer.2. In the left panel, select Network3. Click WDMyCloudMirror.4. Double-click the Public or private shares on your device.
Mac OS X 1. Open a Finder window and locate your My Cloud device under the Shared heading in the side bar. If presented with an authorization page, select Guest and click Connect.2. Click the device to display the Public share and any private shares to which you have access.

The Dashboard at a Glance

Launching the Dashboard

The Dashboard Home Page

Obtaining Customer Support

Common Tasks

Use the My Cloud Mirror dashboard to configure settings and to manage the device as you prefer. For example, you can set up user accounts and restrict access to the files on your My Cloud Mirror device, set up folders for storing files, enable remote access, and customize the device to suit your needs.

Launching the Dashboard

Use one of the following methods to launch the dashboard.

Note: WD Access and WD SmartWare are helpful WD apps that you can download from the online Learning Center Downloads page at: http://mycloud.com/learn

IF you want to launch from... THEN...

Desktop Icon (This icon is installed on your desktop when you use the setup software.)

Double-click the dashboard icon to launch the My Cloud Mirror dashboard.

A browser or Windows Explorer

Using Device Name:

1. Enter the name of your My Cloud Mirror device (default name: wdmycloudmirror) in the browser's address field:

- http:// (Windows) (Example: http://wdmycloudmirror)

- http://.local (Mac) (Example: http://wdmycloudmirror.local)

1. Click Go.

Using IP Address:

1. Enter the IP address of your My Cloud Mirror device in the browser's address field: http://. You can find the IP address from your router's user interface.

2. Click Go.

WD SmartWare 1. On the WD SmartWare Home page, select your My Cloud device.

1. Click the Settings tab to display the Main Settings page.

2. Click Setup Drive.

Windows 10, 8 or 8.1 1. On the Start page, typeComputer.
	2. ClickComputer.
	3. In the left pane, clickNetwork.
	4. In the right panel, locate your My Cloud Mirror device under Storage.
	5. Double-click the device, or right-click and selectViewdevice webpagefrom the resulting menu.
Windows 7/Vista 1. Click	> Computer.
	2. In the left panel, selectNetwork
	3. In the right panel, locate your My Cloud Mirror device under Storage.
	4. Double-click the device, or right-click and selectViewdevice webpagefrom the resulting menu.
Windows XP 1. Click	Start > My Network Places.
	2. Locate your My Cloud device.
	3. Double-click the device or right-click and selectInvoke.
Mac OS X	1. Click the Safari icon >bookmark icon>Bonjour.
	2. Double-click the My Cloud Mirror device on the network.
Mobile Devices	iOS Devices:
	1. Open a browser.
	2. In the Address bar, enter http://.local.
	Android Devices:
	1. Open a browser.
	2. In the Address bar, enter http://.

The Dashboard Home Page

The My Cloud Mirror Home page has an information bar at the top right, an navigation icon bar across the page, and an instant overview of the status of the device's main functions with links for updating settings.

My Cloud Home Users Shares Cloud Access Backups Storage Information Icons Navigation Icons Capacity 2.28 TB Devices Diagnostics Healthy Firmware 2.10.263 Status and update panels Network Activity CPU RAM Cloud Devices 0 Users 2 Apps 4

Information Icons

Icon Name Actions

USB device on the My Cloud Mirror device

Click to display the number of USB devices connected (a hub with multiple devices can be connected to the USB port). Icon is dim if no USB is attached.

Alerts Click to display recent alerts about new firmware and network issues.

Critical alerts Click to display a severe warning: such as over temperature, under temperature, drive SMART failure, or failure of the data volume to mount.

Navigation Icons

Icon Name Actions
	Home Page The dashboard displays an instant overview of the status of the device's main functions and links for updating settings.
	Users Create, change, and delete users and grant them full or limited access to particular shares.
	Shares Create, change, and delete shares (folders) and grant specific users full, limited, or no access to particular shares.
	Cloud Access Set up, change, and remove remote cloud access to particular shares. Monitor remote access status.
	Backups Create backups to: A USB drive Another My Cloud Mirror on your local network or on a remote network Another location on your My Cloud Mirror device A Cloud backup site
	Storage Select and specify how you want the My Cloud Mirror device to store your data.
	Apps Add or remove various apps that allow you to use your device more productively.
	Settings Configure advanced settings for your My Cloud Mirror device, including: General device settings Network configurations ISO mount options Media options Device utility tasks Notification settings Firmware update setting

Viewing Device Status and Making Updates on the Home Page

The main body of the Home page shows the status of the device and its functions and provides shortcuts to the most necessary tasks.

My Cloud™ Home Users Shares Cloud Access Backups Storage Capacity 2.28 TB Movies: 0 MB Photos: 0 MB Music: 0 MB Other: 322.71 MB Free: 2.28 TB Device Diagnostics ✓ Healthy Firmware ✓ 2.10.283 Network Activity CPU CPU RAM Cloud Devices 0 Users 2 Apps 4

Capacity

The Capacity panel displays the amount of free storage left on your My Cloud Mirror device and how the storage is allocated.

Note: Storage allocation information only appears when the Cloud Services option is ON. See "Cloud Access" on page 79 for steps to enable Cloud Services.

Capacity 1.96 TB Movies: 0 MD Photos: 0 MD Music: 0 MB Other: 40.09 MS Free: 1.96 TB

Device

The Device section identifies the overall health of the system, indicates the current version of your firmware, and informs you if firmware updates are available.

Device Diagnostics ✓ Healthy Firmware ✓ 2 10 219

MY CLOUD MIRROR (GEN 2) CLOUD STORAGE USER MANUAL

Diagnostics

The Diagnostics section displays a snapshot of the system's components and identifies the overall health of the My Cloud Mirror device.

1. To see details about the status of system components, click the arrow on the right.
2. To return to the Home page, click Close.

Firmware

The Firmware section displays the current version of firmware loaded on your My Cloud Mirror device. A blue check mark indicates that your firmware is up-to-date.

Note: If new firmware is available, see "Firmware Update" on page 100 for information on updating your My Cloud Mirror device.

1. To view whether an updated version of the firmware is available, click the arrow to the right of Firmware to display firmware availability:
2. If an update is available, click Install and Reboot to update your device.
3. To return to the Home page, click OK or Cancel.

Network Activity

The Network Activity panel displays the system activities and processes that are running on your My Cloud Mirror device. At a glance, you can see the network, CPU, and RAM activity.

Network Activity CPU RAM

1. To view a list of all the system activities and processes that are running on your My Cloud Mirror device, click the arrow on the right of the panel to display the device activity panel.

Device Activity The list below indicates all the system activities and processes that are running on the WD My Cloud system. CPU 4% Memory 42.18% (512MB installed) Network 0.00MB Tx,0.00MB Rx Process 65 Close

- CPU: Click the right arrow to view the CPU activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page.

■ Memory: Click the right arrow to view the Memory activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page.

Network: Click the right arrow to view the network activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page.

- Process: Click the right arrow to view the process information, including the list of active processes and the amount of CPU and Memory usage for each process. Click Back to return to the Device Activity pane. Click Close to return to the Home page.

Device Activity The list below indicates at the system activities and processes that are running on the WD My Cloud system: Device Activity in Process Process CPU% Memory Usage uppr_rus_device 0.0 13.3 httpd 0.0 8.4 httpd 0.0 8.4 httpd 0.0 8.4 httpd 0.0 8.4 wphylfsbemenger 0.0 8.0 httpd 0.0 7.8 Back Close

Cloud Devices

The Cloud Devices panel displays the number of cloud devices currently accessing the My Cloud Mirror device remotely. In this example, one cloud device is accessing it remotely.

Cloud Devices 5

1. To add cloud access for a user, click the plus sign (+) in the lower right of the panel to display:

Add Cloud Access Generate an activation code to get remote access to the content on your drive. Steps 1. Select a user from the drop-down list and click Get Code to generate an activation code. 2. Install WD Photos and/or WD My Cloud on your tablet or mobile device. 3. Launch app and tap Connect Now. 4. Select your product. 5. Enter Activation Code. Select a user admin Cancel Get Code

1. To generate an activation code, click Get Code.
2. Follow the page instructions to connect your tablet or mobile device to the My Cloud Mirror device.

Users

The Users panel displays the number of users currently set up to use the My Cloud Mirror device.

Users 3

1. To add a user, click the plus (+) sign in the lower right of the panel:

Add User User Name * First Name Last Name Email Password Confirm Password * Required Cancel Apply

Note: When you enter the email address on the Add User screen, a new account is created for cloud access. The user receives an email with instructions on how to set up and activate a password for cloud access.

1. Enter the required information and click Apply.

Note: Users can also be added, and configured, from the Set Up Users page.

Apps

The Apps panel displays the apps currently installed on your My Cloud Mirror device.

Apps 4

1. To view the installed apps, click the arrow in the lower right of the panel to display:

Installed Apps HTTP Downloads Enabled FTP Downloads Enabled P2P Downloads Enabled Web File Viewer Enabled Close

Note: To install an app, see "Managing Apps on My Cloud Mirror" on page 57.

1. To return to the Home page, click Close.

Managing Alerts

Alerts display system messages containing pertinent information about the status of your My Cloud Mirror device. Three three types of alerts appear on the upper right of the dashboard.

Alert Icon Type of Alert Description
	Informational Informational alerts keep you updated on non-vital system information. Example: Reboot Required
	Warning Warnings present a condition that might cause a problem in the future. Example: Network Disconnected.
	Critical This alert presents an error or problem that has occurred, usually a system failure. Example: Fan Not Working

Viewing Alert Details

1. On the dashboard, click the Alert icon in the upper right corner.
2. From the Alert list, click the arrow ▶ next to the alert you'd like to view, or click View All to review details for all of your alerts.

My Cloud® Mirror Home Users Shares pacity 1.96 TB Movies 0 MB Photos 0 MB Music 0 MB Other 80.1 MB Free 1.96 TB Power Supply Failure Tuesday, 2015 July 28, 2:31:00 PM Firmware Update Successful Friday, 2015 July 31, 2:49:13 PM Installing Firmware Update Friday, 2015 July 31, 2:47:32 PM Info Waming Critical View All

When an alert occurs, the alert message displays the Alert icon and window within the dashboard. To close the alert message, click Close.

My Cloud® Minor Home Users Shares pacity 1.96 TB Movies 0.00 Phases 0.00 Music 0.00 Other 0.14KB Free 1.36 TB Power Supply Failure Successful: 2015.07.28 1:14:00 PM Firmware Update Successful Friday: 2015.07.28 13 PM Installing Firmware Update Friday: 2015.07.28 13 PM Info Warning Critical View All

Dismissing an Alert

1. On the dashboard, click the Alert icon in the upper right corner.
2. Select the delete icon next to the alert you'd like to dismiss.

To dismiss all alerts, click View All and Dismiss All.

Notifications Power Supply Failure Power supply failed: Check power supply. Tuesday, 2015 July 28, 2:31:00 PM Code:1022 Firmware Update Successful The firmware was successfully updated to 2.10.210.0751.2015. Friday, 2015 July 31, 2:49:13 PM Code:2004 Installing Firmware Update Dismiss All Close

Obtaining Customer Support

To open the Support page:

1. Click the Help icon ? on any page to display the Help menu.
2. Click Support to display the following page:

Support Request Automated Support Selecting Automated Customer Support generates and attaches a comprehensive diagnostic report to your support request, including your system's serial number, MAC address, and other status information. Your request is then routed to a team of experts to assist you as quickly and efficiently as possible. To include your report with your support request, select the Attach my system's diagnostic report and request option; then click Request Support. To submit a support request without attaching a system diagnostic report, please submit a request through our standard support page. Attach my system's diagnostic report and request support Request Support Privacy Policy Create and Save System Report Create a system report and save it to your drive to identify and resolve network issues. Create and Save Product Improvement Program Participating won't affect your system's performance, but it will help us improve our products. Your system will periodically send its serial number to VIO, along with basic system information. • You'll be helping drive future updates to our products • It will ensure our Support team to help you more efficiently • You can stop participating at any time Product Improvement Participation OFF Support Resources Product Documentation Page Power Contacts OK

If a problem occurs with the My Cloud Mirror device, WD Technical Support will need information about your device to troubleshoot and determine the best solution. There are two ways to get your device info and request support:

• Run a system report and send it to WD automatically,
  ■ Create a system report manually and send it to WD.

Requesting Automatic Support

In the Request Automated Customer Support section:

1. Click the Privacy Policy link to review WD's privacy policy.
2. Click the Attach my device's diagnostic report and request support check box.
3. Click the Request Support button.

Creating and Saving a System Report

In the Create and Save System Report section:

1. Click Create and Save. This saves the file to your computer.
2. If desired, email the report to WD Technical Support.

Obtaining Other Support

The Support Resources section contains links to additional resources:

• To obtain the most recently updated user manual, click the Product Documentation link.
• To see answers to frequently asked questions and instructions, click the FAQs link.
  ■ To discuss your My Cloud Mirror device with other users, click the Forum link.
• To see WD phone numbers and other contact information, click the Contacts link.

Common Tasks

The next few chapters step you through the procedures for configuring and using the My Cloud Mirror device. The following table provides shortcuts to instructions for some common tasks.

How do I ... See ...
Set up the device on my network	page 10
Use media servers	page 67
Enable DLNA and iTunes	page 69
Shut down or reboot the My Cloud Mirror device	page 94
Update firmware	page 100
Access content from the device (public and private shares)	page 12
Add users	page 17
Create shares	page 26
Upload and back up content to the device	page 45
Back up the device	page 45
Enable or disable remote access for you and people you want to share with)	page 14
Download WD mobile apps	page 16

Backing Up and Retrieving Files

About Backups

Managing a USB Device and USB Backups

Remote Backups

Internal Backups

Cloud Backups

About Backups

There are various ways to back up your data on the My Cloud Mirror device. These include:

• USB Backup—Allows you to back up My Cloud Mirror device data to and from your a USB device.
• Remote Backup—Allows you to back up My Cloud Mirror device data to and from another My Cloud Mirror device.
• Internal Backup—Allows you to back up data from one storage location to another on your My Cloud Mirror device.
• Cloud Backup—Allows you to backup My Cloud Mirror device data to an external cloud backup service.

Managing a USB Device and USB Backups

When you attach a USB drive to the My Cloud Mirror device, you turn it into a network drive. Once connected, the USB drive has the following capabilities:

• When you connect an external USB drive such as a WD Passport, a memory stick, or a camera to the My Cloud Mirror device, you can access it with Windows Explorer or Mac Finder.
  ■ The USB drive can serve as a target for backups.
• You now have the option of mapping the drive as a user share drive.
  If a WD external drive has been locked, when it is attached to the My Cloud Mirror device, it maintains that security. Using the Dashboard, you can unlock or re-lock it as desired.

Connecting A USB Drive

Connect a USB hard drive to the USB port on the rear of your My Cloud Mirror device for additional storage and backup capabilities. The USB drive appears as a share on the My Cloud Mirror dashboard. (See "About Shares" on page 26.)

The My Cloud Mirror device supports the following formats for externally attached USB drives:

FAT/FAT32
■ NTFS (read and write capability)
■ HFS+J
Linux Ext2, Ext3/Ext4
XFS

WARNING! Mounting or ejecting a USB drive while performing an NFS or AFP file transfer will interrupt the file transfer process.

Creating a USB Backup

Use the following steps to back up your data on your My Cloud Mirror to or from a USB device.

1. On the navigation bar, click Backups to display the Backups screen.

My Cloud Home Users Shares Cloud Access Backups Storage Backups USB Backups Remote Backups Internal Backups Cloud Backups Camera Backups About USB Backups Use the My Cloud system to backup to and from a USB device. Create Job

1. Click USB Backups, if not already selected.
2. Click Create Job.

Create Job Job Name Direction USB to NAS Source Folder Browse Destination Folder Browse Backup Type Copy Auto Start When Connected || OFF Cancel Create

1. Enter the following information to create a USB backup job:

Job Name Enter a Job Name for your backup.
Direction Indicate the direction of your backup from the drop-down list. Options include:• USB to NAS: Backs up the data on your USB device to the My Cloud Mirror device.• NAS to USB: Backs up the data on your My Cloud Mirror device to a USB device.
Source Folder	Click Browse and select the folder you'd like to backup.
Destination Folder	Click Browse and select the destination folder for your backup.

Backup Type Choose the backup type from the drop-down menu.

- Copy - Copies files from source to destination. Duplicate files will not be overwritten.

- Synchronize - Copies files from source to destination. Duplicate files WILL BE overwritten.

- Incremental - Copies incremental changes of files up to 25 copies to the destination.

Auto Start When Connected Select ON or OFF.

1. Click Create.

2. In the USB Backup Jobs area, click the arrow to begin your backup.

The progress of the backup displays in the USB Backup Jobs area.

Viewing the Details of a USB Backup Job

1. On the USB Backups screen, under USB Backup Jobs, select the job you'd like to view the USB details for, and click the Details icon

2. Review the USB Details screen and click Close to close the screen.

Editing a USB Backup Job

1. On the USB Backups screen, under USB Backup Jobs, select the job you'd like to modify and click the Edit icon ☐.

2. In the USB Backup area, make the necessary changes to your job and click Save.

Deleting a USB Backup Job

1. On the USB Backups screen, under USB Backup Jobs, click the Delete icon 📋 next to the job you'd like to delete.

2. In response to the confirmation message, click OK. The selected USB Backup job is now deleted and removed from the USB Backup Jobs list.

Remote Backups

Back up your My Cloud Mirror device to another My Cloud Mirror device.

Before you proceed with a remote backup, ensure the following:

• You have a remote My Cloud Mirror device to back up this device to. Existing shares and data from this device will be copied to the target device in addition to previously existing data.
  ■ The remote Server setting is turned ON in the remote My Cloud Mirror device.
  ■ The backup password for the remote My Cloud Mirror device is enabled.
• You have enabled port forwarding to see the remote My Cloud Mirror device over the Internet.

For additional information on remote backups, see Knowledge Base Answer ID 10637.

Creating a Remote Backup

Use the following steps to back up your My Cloud Mirror to a remote device.

1. On the navigation bar, click Backups to display the Backups screen.
2. Click Remote Backup.

Backups USB Backups Remote Backups Internal Backups Cloud Backups Camera Backups About Remote Backups Backup your WD My Cloud system to another server on or outside of your network. Before you proceed with a remote backup, ensure the following: • You have a remote WD My Cloud system to backup this system to. Existing shares and data from this system will be copied to the target system in addition to previously existing data. • The remote Server setting is turned ON in the remote WD My Cloud system. • The backup password for the remote WD My Cloud system is enabled. • You have added port forwarding rules for both SSH and Remote Backup services in Settings > Network > Port Forwarding in order to see your WD My Cloud system over the internet. Create Job

1. Click Create Job.

Remote Backup Job Name Remote Server NAS Server Remote IP Address Password SSH User Name sshd SSH Password Source Folder Destination Folder Backup Type Copy Recurrence OFF Transfer Encryption ON Cancel Create

1. Enter the following information to create a remote backup job.

Job Name Enter a Job Name for your backup.

Remote Server Select the remote server from the drop-down list.

Remote IP Address Enter the IP address of the remote server that you like to use to backup this device.

Password Enter the password the password for the remote backup server.

SSH User Name sshd

SSH Password Enter the sshd password.

Source Folder Click Browse and select the folder you'd like to backup.

Destination Folder Click Browse and select the destination folder for your backup.

Backup Type Choose the backup type from the drop-down list.

- Copy - Copies files from source to destination. Duplicate files will not be overwritten.

- Synchronize - Copies files from source to destination. Duplicate files WILL BE overwritten.

Recurrence If you'd like to use the Recurring Backup feature:

1. Click the toggle button to enable the Recurring Backup feature.

2. Select the frequency of the backup: Daily, Weekly, Monthly.

3. Select a time (hour and minutes) from the drop-down menu.

Transfer Encryption If you want transfer encryption, click the toggle button to ON.

1. Place a check mark in the box next to the share you'd like to back up and then click Next.

2. In the Remote IP field, enter the IP address of the remote backup server. (Example: 192.168.1.16)

3. In the Password field, enter the password for the remote backup server and click Next.

4. Place a check mark in the box next to the share where you'd like to back up your data and click Next.

5. Enter the following information to create a Remote backup job and click Next:

Job Name	Enter a Job Name for your backup.
Auto Update	Click the toggle button to enable the Autoupdate feature.
Backup Now	Click Yes to begin your remote backup now. Click No to create a remote backup job for future backup.

1. Review the details of your Remote Backup job and click Finish.

Viewing the Details of a Remote Backup Job

1. On the Remote Backup screen, under Remote Backup Jobs, click the Details icon next to the job you'd like to view.
2. Review the Details screen and click Close.

Recovering a Remote Backup

Use the following steps to recover the data you saved on your remote server. This process recovers the data you saved on the remote server to your local server.

1. On the Remote Backup screen, under Remote Backup Jobs, click the Recover button next to the job you'd like to view.
2. On the Recover screen, click OK to confirm you want to recover your data. Your data recovery begins.

Deleting a Remote Backup

1. On the Remote Backup screen, under Remote Backup Jobs, click the Delete icon next to the job you'd like to delete.
2. In response to the confirmation message, click OK. The selected Remote Backup job is now deleted and removed from the Remote Backup Jobs list.

Internal Backups

Internal backups allow you to make backups of the existing content from one storage location to another on your My Cloud Mirror device.

Creating an Internal Backup

Use the following steps to back up your My Cloud Mirror internally.

1. On the navigation bar, click Backups to display the Backups screen.
2. Click Internal Backups.
3. Click Create Job.

Create Job Job Name Source Folder Browse Destination Folder Browse Backup Type Copy Recurrence OFF Cancel Create

1. Enter the following information to create an internal backup job:

Job Name Enter a Job Name for your backup.
Source Folder	ClickBrowseand select the folder you'd like to backup.
Destination Folder	ClickBrowseand select the destination folder for your backup.
Backup Type Choose the backup type from the drop-down menu.Copy - Copies files from source to destination. Duplicate files will not be overwritten.Synchronize - Copies files from source to destination.Duplicate files WILL BE overwritten.Incremental - Copies incremental changes of files up to 25 copies to the destination.
Recurrence If you'd like to use the Recurring Backup feature:1. Click the toggle button to enable the Recurring Backup feature.2. Select the frequency of the backup: Daily, Weekly, Monthly.3. Select a time (hour and minutes) from the drop-down menu.

1. Click Create. Your completed job displays in the Internal Backup Jobs area.

Internal Backup Jobs Photos Backup Completed

Initiating an Immediate Internal Backup

- On the Internal Backups screen, under Internal Backup Jobs, select the job you'd like to immediately backup, and click the Begin Now icon.

Internal Backup Jobs Photos Backup Completed

The internal backup begins.

Modifying an Internal Backup Job

1. On the Internal Backups screen, under Internal Backup Jobs, select the job you'd like to modify and click the Edit icon.

Internal Backup Jobs Photos Backup Completed

1. In the Modify Job screen, make the necessary changes to your job and click Apply.

Viewing Internal Backup Details

1. On the Internal Backups screen, under Internal Backup Jobs, select the job you'd like to modify and click the Details icon.

Internal Backup Jobs Photos Backup Completed

1. Review the details of your Internal Backup job and click Close.

Deleting an Internal Backup Job

1. On the Internal Backups screen, under Internal Backup Jobs, select the job you'd like to delete and click the Delete icon.

Internal Backup Jobs Photos Backup Completed

1. At the delete confirmation message, click OK. The selected Internal Backup job is now deleted and removed from the Internal Backup Jobs list.

Cloud Backups

A cloud backup allows you to create remote backups that are accessible over the Internet and through various mobile devices. My Cloud Mirror device uses the following cloud services to create remote backups:

• ElephantDrive: ElephantDrive is a cloud backup service that provides secure and automatic backups to your files remotely.
• Amazon S3: Amazon Simple Storage Service (S3) is an online file storage web service that can be used to store and retrieve any amount of data, at any time, from anywhere on the web.

Enabling ElephantDrive Cloud Backup

ElephantDrive is a cloud backup service that provides secure and automatic backups to your files remotely. Once enabled, ElephantDrive automatically syncs with your device. For additional information see http://home.elephantdrive.com/welcome/wdc/.

Use the following steps to enable a cloud backup using ElephantDrive.

1. On the navigation bar, click Backups to display the Backups screen.

2. Click Cloud Backups, if not already selected.

My Cloud Home Users Shares Cloud Access Backups Storage Backups USB Backups Remote Backups Internal Backups Cloud Backups Camera Backups ElephantDrive Protect your My Cloud system. ElephantDrive offers a cloud storage solution, connecting and protecting your My Cloud system to the cloud. A native client provides cloud backup and syncs onto the My Cloud system with the industry's leading security features. This solution features the three critical advantages of cloud storage: separate site protection, intelligent synchronization, and simple secure sharing. For more information about ElephantDrive, visit http://www.elephantdrive.com/m/ct.aspx?kci=1102 ElephantDrive OFF

1. Click ElephantDrive at the top of the screen.
2. In the ElephantDrive field, click the toggle button to turn on your ElephantDrive cloud backup.

Backups USB Backups Remote Backups Internal Backups Cloud Backups Camera Backups ElephantDrive Protect your WD My Cloud system. ElephantDrive offers a cloud storage solution, connecting and protecting your WD My Cloud system to the cloud. A native client provides cloud backup and syncs onto the WD My Cloud system with the industry's leading security features. This solution features the three critical advantages of cloud storage: separate site protection, intelligent synchronization, and simple secure sharing. For more information about ElephantDrive, visit http://www.elephantdrive.com/m/ct.aspx?ici=1102 ElephantDrive ON Status Access Backups Login Register

1. Click Register. The Register screen displays.

Register E-Mail Password Verify password Cancel Register

1. Enter the following information and click Register:

2. Email address: Enter the email address you'll use to receive information from ElephantDrive.

3. Password: Enter a password for your new account

4. Verify Password: Reenter your password.

5. You've now enabled your ElephantDrive cloud backup.

Backing Up with ElephantDrive

Once you've enabled ElephantDrive, use the following steps to create a cloud backup.

1. On the navigation bar, click Backups to display the Backups screen.
2. Click Cloud Backups, if not already selected.
3. Click Elephant Drive at the top right of the screen.

Backups USB Backups Remote Backups Internal Backups Cloud Backups Camera Backups ElephantDrive Protect your WD My Cloud system. ElephantDrive offers a cloud storage solution, connecting and protecting your WD My Cloud system to the cloud. A native client provides cloud backup and syncs onto the WD My Cloud system with the industry's leading security features. This solution features the three critical advantages of cloud storage: separate site protection, intelligent synchronization, and simple secure sharing. For more information about ElephantDrive, visit http://www.elephantdrive.com/m/ct.aspx?ici=1102 ElephantDrive ON Status Access Backups Login Register

1. In the Access Backups field, click Login.
2. Enter the email and password you used when you registered with ElephantDrive in Step 6 on page 53, and click Login.
3. In the Elephant Drive field, click the New device backup wizard link.
4. Follow the steps outlined in the ElephantDrive backup wizard to create your cloud backup.

Enabling an Amazon S3 Cloud Backup

Note: Before creating your Cloud backup, sign up for the Amazon S3 service at: http://aws.amazon.com/s3.

Once your Amazon S3 account is set up, use the following steps to create a cloud backup.

1. On the navigation bar, click Backups to display the Backups screen.
2. Click Cloud Backups, if not already selected.
3. Click the Amazon S3 button at the top of the screen.

My Cloud Home Users Shares Cloud Access Backups Storage Backups ElephantDrive Amazon S3 USB Backups Remote Backups Internal Backups Cloud Backups Camera Backups About Amazon S3 Amazon S3 (Simple Storage Service) is an online file storage web service offered by Amazon Web Services. It provides storage through web services interfaces to backup data on your device to the cloud. Create Amazon S3 Queue

1. Click Create.

Set Up Your Amazon S3 Backup Enter a 16-character Job Name that identifies either the upload-to-cloud or the download-to-cloud job to be created. The Job Name cannot contain spaces. The following characters are allowed: a-z, A-Z, 0-9. Job Name Cancel Next

1. Enter a Job Name for your cloud backup and click Next.

Set Up Your Amazon S3 Backup Region United States Access Key Private Key Remote Path Back Cancel Next

1. Enter the following information supplied by Amazon S3:

■ Region: Select the region used for your cloud from the drop-down menu.
- Access Key: Enter the access key supplied to you by Amazon S3.
- Private Key: Enter the private key supplied to you by Amazon S3.

- Remote Path: Enter the remote path for your cloud. This is normally your bucket name.

1. Click Next.

2. Enter the following information and click Next:

Type Select one of the following options:

- Upload: Backs up your My Cloud Mirror data to your Amazon S3 bucket.

- Download: Backs up your Amazon S3 bucket to your My Cloud Mirror device.

Backup Type From the drop-down menu, select the type of backup you'd like to perform. Options include:

• Overwriting existing file(s): Overwrites files in the target folder that have the identical name as your source file.

- Full Backup: Creates a separate folder containing all of the backup data each time the backup is performed.

- Incremental Backup: Overwrites files with source files that are newer then the target files.

1. In the Local Path field, enter a path for your backup on your My Cloud Mirror server.

- Click Browse to browse to a location for your backup on the device. (Example Volume_1/backup)

1. Click the toggle button to ON to activate the Autoupdate feature. This automatically updates your backup based on a schedule you create.

■ If you activate the Autoupdate feature:

- Select the Autoupdate schedule: Daily, Weekly, or Monthly

- Select the Autoupdate Time from the drop-down menu (Daily option).

Click Next.

1. If you don't select Autoupdate, in the Backup Now field, indicate whether you want to begin the backup now.

■ Select Yes to begin your backup now.

1. Click Next.

2. Review your settings and click Finish.

Your Amazon S3 Cloud backup is created. The new job displays in the Amazon S3 Queue section of the Amazon S3 Backup page.

1. Access your Amazon S3 Cloud backup bucket to view your device backups.

Managing Apps on My Cloud Mirror

About Apps Managing Apps

About Apps

Apps is short for Applications. Apps are little self-contained programs used to enhance the existing functions of your device or service. The My Cloud Mirror device provides various apps that allow you to use your device more productively.

Note: WD recommends that you fully understand the nature of any app before you install it on your device.

Note: Obtain support for each app through the individual vendor.

My Cloud Mirror comes with various apps installed. There is also a list of available apps for you to choose from on the Add an App screen.

Managing Apps

The Apps screen displays a list of the currently installed apps. From this screen, you can use your installed apps, add new apps, or remove apps you no longer want to use.

Viewing Apps

1. On the navigation bar, click Apps to display the Apps screen:

My Cloud Users Shares Cloud Access Backups Storage Apps Apps HTTP Downloads FTP Downloads P2P Downloads Web File Viewer Joomla HTTP Downloads Login Method Account Anonymous URL Test Save To Browse Rename Recurrence OFF When Date : 2015-09-05 Time : 11AM : 51 Create

1. To select an app, click the name of the app in the left pane. The app displays in the right pane.

Adding an App

Use the following steps to add an app to your My Cloud Mirror device:

1. On the navigation bar, click Apps to display the Apps screen.

2. Click the Add an App icon ■ in the lower left side of the screen.
   The first time you add an app, the Terms of Service screen displays. Read and accept the agreement.

3. On the Add an App screen, place a check next to the app you'd like to add to the device.

Add an App Apps bring additional capabilities to your My Cloud system. Please review the details of the app before installing. Available Apps ✓ alMule Details ✓ Dropbox Details ✓ IceCast Details ✓ phpBB Details To install an app manually, click here. Cancel Install

1. For details about the app, click Details. Close the Details screen.

2. Place a check next to the app(s) you'd like to add to your device and click Install. The selected apps are added to your device.

Manually Adding an App

If you have an app you'd like to add that is not listed on the Add an App screen, use the following steps to manually add that app to your My Cloud Mirror device.

Note: WD recommends that you fully understand the nature of any app before you install it on your device.

1. On the navigation bar, click Apps to display the Apps screen.

My Cloud Users Shares Cloud Access Backups Storage Apps Apps HTTP Downloads FTP Downloads POP Downloads Web File Viewer Joorda HTTP Downloads Login Method Account Anonymous URL Test Save To: Browse Rename: Recurrence OFF When Date: 2015-09-03 Time: 11AM 51 Create

1. Click the Add an App icon ■ in the lower left side of the screen.

Add an App Apps bring additional capabilities to your My Cloud system. Please review the details of the app before installing. Available Apps aMule Details Dropbox Details IceCast Details pnpsB Details To install an app manually, click here. Cancel Install

1. Scroll to the bottom of the Add an App screen and click the link, To install manually, click here.
2. Navigate to the app you'd like to install on your device, select the app, and click Open.
3. The selected app is added to your device.

Deleting an App

Use the following steps to delete an app from your My Cloud Mirror device.

1. On the navigation bar, click Apps to display the Apps screen.

Users Shares Cloud Access Backups Storage Apps Apps HTTP Downloads FTP Downloads POP Downloads Web File Viewer Jocmla aNote Jocmla A content management system (CIS) and web design platform. Note: Support for each app should be obtained through the individual vendor App Name: Jocmla Version: 1.03 Installed on: Monday, 2015 August 10, 4:52:39 PM App Settings: Configure Run App: OKI

1. From the Apps list in the left pane, select the app that you'd like to delete from the device.
2. Click the Remove an App icon in the lower left of the screen.
3. In response to the confirmation message, click OK. The app is removed from the device and no longer displays in the user account list.

Updating an App

Use the following steps to update an app that you've added to your My Cloud Mirror device.

1. On the navigation bar, click Apps to display the Apps screen.
2. If there is an update for one of the apps you've added to your device, an Updates available link displays at the top right of the screen.
3. Click the Updates Available link to display the Updates Available screen.
4. Select the app you'd like to update from the list and click Update.

If you'd like to view the details of the update, click Details.
- Click Back to return to the Update screen.

Managing Storage on My Cloud Mirror

About Storage

RAID Storage

Disk Status

About Storage

The Storage page allows you to configure the storage within your device and view the status and capacity of its disks. This chapter provides details on managing the storage on your My Cloud Mirror device.

My Cloud Users Shares Cloud Access Backups Storage Apps Storage RAID Disk Status RAID Profile RAID Health Healthy All RAID Volumes are active and healthy. Auto-Rebuild ON ||||

RAID Storage

RAID (Redundant Array of Independent Disks) allows you to store the same data in different places on multiple hard drives, providing necessary redundancy, greater performance, and data integrity. There are several different levels of RAID, each one providing a different method of sharing or distributing data among the drives. Your My Cloud Mirror device allows you to select from the following storage modes:

Note: The difference between a drive and a volume is that a volume can be a single drive or multiple drives.

RAID Mode Description
JBOD The use of one or more drives not in a RAID configuration but managed as separate logical volumes.
Spanning	Combination of drives in a linear fashion to create one large logical volume.
RAID 0 RAID 0 mode provides disk striping across all drives in the RAID drive group.RAID 0 does not provide data redundancy but does provide the best performance of any RAID level. RAID 0 breaks up data into smaller segments and stripes the data segments across each drive in the drive
RAID 1(default)	In RAID 1 mode, the RAID controller duplicates all data from one drive to a second drive in the drive group. RAID 1 provides complete data redundancy but cuts the required storage capacity in half.

Viewing the Current RAID Mode

Use the following steps to view the RAID mode currently used on your device.

1. On the navigation bar, click Storage to display the Storage screen.
2. Click RAID, if not already selected.
3. In the RAID Profile, the following information displays:

RAID Health
■ Auto-Rebuild status (whether or not Auto Rebuild is turned on)
■ RAID Volume shows how many volumes the RAID or JBOD is configured for.

Storage RAID Disk Status RAID Profile RAID Health Healthy All RAID Volumes are active and healthy. Auto-Rebuild ON || RAID Volume Volume_1 RAID 1 1.95 TB Good Change RAID Mode

Changing the RAID Mode

Use the following steps to change the current RAID mode on your My Cloud Mirror device.

WARNING!

Changes made to your RAID mode will delete all of your data and your user settings. See "Saving a Configuration File" on page 94 for information on saving your user settings.

1. On the navigation bar, click Storage to display the Storage screen.
2. Click RAID, if not already selected.

RAID Volume Volume_1 RAID 1 1.96 TB Good Change RAID Mode

1. In the RAID Volume area at the bottom of the screen, click Change RAID Mode.

4. Review the Warning message and click OK.

Warning Please note that this will interrupt active file transfer services for the duration of this operation. Do you wish to continue?

5. Select the RAID mode you'd like to use for your My Cloud Mirror device.

Change RAID Mode JBOD Spanning RAID 0 RAID 1 RAID 1 Configuration Two instantaneous copies of the data are recorded on separate hard drives so that, if one of them fails, the other(s) continue to read/write data until the faulty hard drive is replaced. ✓ Switch to RAID 1 (2) □ Expand Capacity (2) Cancel Next

RAID Modes include:

JBOD The use of one or more drives not in a RAID configuration but managed as separate logical volumes.

Spanning Combination of drives in a linear fashion to create one large logical volume.

RAID 0 Data is striped across multiple hard drives, enabling accelerated reading and recording of data by combining the work of two or more drives to increase performance.

RAID 1 (default) Two instantaneous copies of the data are recorded on separate hard drives so if one of them fails, other(s) continue to read/write data until the faulty hard drive is replaced.

1. Select the Switch to check box and click Next.
2. Review the status of your hard drives and click Next.

Change RAID Mode Warning: 1. Changing the RAID mode will erase all of the data on the drives listed below 2. These drives will not be accessible while the RAID array is being created. 3. Drive Self Test (DST) is performed prior to creating the volume(s) Drive1 2 TB Good Drive2 2 TB Good Back Cancel Next

1. If the Volume slider displays, select the amount of space you'd like to dedicate to the selected RAID mode. The Volume slider displays for RAID1 (default).

Change RAID Mode You can specify RAID size settings through the slider below. If you are not using the total volume capacity, you may choose to configure the remaining space as Spanning. Volume(s) for RAID 1 Volume_1 (Drive1,2) Remaining space : 946 GB 1523 GB Configure the remaining disk space as Spanning. Back Cancel Next

If you choose not to use the entire volume for your RAID selection, you can configure the remaining disk space as Spanning by selecting the Configure the remaining disk space as Spanning check box.

1. Click Next. The next screen gives you the option to Enable Auto-Rebuild.

For information about Auto-Rebuild see, "Auto-Rebuilding RAID" on page 64.

Change RAID Mode This section allows you to rebuild the RAID if it becomes corrupted. Enable Auto-Rebuild to automatically rebuild the RAID once the disk is recognized. Auto-Rebuild ON || Back Cancel Next

1. Select Auto-Rebuild ON of OFF and click Next.

Change RAID Mode This section provides a summary of the configuration you just created. It will show the volume name. file format, disk size and disk array number. Volume_1 RAID 1 EXT 4 1523 GB Drive1,2 Volume_2 Spanning EXT 4 946 GB Drive1,2 Back Cancel Next

1. Review the summary of your selections and click Next.

Change RAID Mode Switch to RAID 1 You are about to re-format the hard drive(s). All data will be erased. Do you want to continue? Back Cancel Finish

1. Review the warning screen and click Finish.
2. The requested hard drive changes begin. Do not turn off your My Cloud Mirror device while these changes are in progress.

Change RAID Mode Be patient while the WD My Cloud Mirror device partitions your drive. Do not turn off the NAS at this stage. Partitioning

1. When the process is complete, click Close.

Change RAID Mode Setup is complete. This section provides information on the volume name, file system, RAID mode (type) and the disk array. Volume_1 EXT4 RAID 1 Drive1,2 Volume_2 EXT4 Spanning Drive1,2 Close

Auto-Rebuilding RAID

The Auto-Rebuilding option allows you to automatically rebuild the RAID for your My Cloud Mirror device in case of drive corruption. Use the following steps to enable the auto-rebuild option.

1. On the navigation bar, click Storage to display the Storage screen.
2. Click RAID, if not already selected.
3. Review the Auto-Rebuild field to determine whether your My Cloud Mirror device is currently set up for auto-rebuild.

Storage RAID Disk Status RAID Profile RAID Health Healthy All RAID Volumes are active and healthy. Auto-Rebuild ON || #

If Auto-Rebuild is OFF (default), click the toggle button to enable Auto-Rebuild.

Disk Status

The Disk Status screen identifies the health of the disk drives as well as the status and information on each drive used in your My Cloud Mirror device. The Disk Status screen consists of the following areas:

• Disks Profile: This area displays the general status of all of the disk drives on your device.
• System Disks: This area identifies the drives on your device, the status of each drive, and the amount of space on that drive.

Storage RAID Disk Status Disks Profile Disk Health Healthy System Disks Drive1 2 TB 42 °C Good SMART Data Drive2 2 TB 43 °C Good SMART Data

Note: If a drive is not supported, the status is not compatible.

Viewing Hard Drive Information

Use the following steps to view status of the disks on your My Cloud Mirror device.

1. On the Storage page, click Disk Status, if not already selected.
2. Select Drive next to the disk for which you'd like to view information.
3. The Hard Drive Information screen displays the following data.

Hard Drive Information Vendor WD Model WDC WD20EFRX-68EUZN0 Serial Number WD-WCC4M7JUTH67 Capacity 2 TB Firmware Version 82.00A82 Close

Hard drive information definitions.

Vendor The vendor from whom the hard drive was obtained.

Model The model number of the hard drive selected.

Serial Number The serial number of the hard drive selected.

Capacity The capacity of the hard drive selected.

Firmware Version The current firmware version used on the drive selected.

1. Review the hard drive information and click Close.

Playing/Streaming Videos, Photos, & Music

Media Servers

Media Storage

Enabling DLNA and iTunes

Accessing Your Personal Cloud Using Media Players

Accessing Your Personal Cloud Using iTunes

Media Servers

My Cloud Mirror is designed to serve as your home's media server. It enables you to stream photos, music, and videos to your DLNA-compatible devices and music to your iTunes-compatible devices.

Both DLNA-compatible and iTunes-compatible devices search for media stored in any Public share that has media serving enabled. By default, DLNA Media is disabled. Once you enable it on the Settings > Media Server page, the media serving for the Public share is also automatically enabled. For all other shares, the media serving remains off.

If you do not want DLNA to display specific media files, place them in a private share that is set to disable media sharing. (See “Making a Share Private” on page 29.)

Media Server Overview

The My Cloud Mirror device uses TwonkyMedia as its DLNA media server. It streams your music, photos and videos to compatible devices in your home. Playing media on a compatible device is easy.

The media server searches for all the media stored in the Public share on the My Cloud Mirror device connected to your home network. After enabling media serving for the device (see “Enabling DLNA and iTunes” on page 69), you can just transfer your multimedia content to the Public share on your My Cloud Mirror device, and you are ready to stream and view content on your home entertainment center, game consoles (for example, Xbox 360 ^® or PlayStation ^® 3), WD TV Live ^® media player, or DLNA ^® 1.5 digital media adapters), and other PC computers on your home or office network. Visit:

http://www.dlna.org for further information on DLNA.

iTunes Overview

You or anyone connected to the My Cloud Mirror device can use iTunes to play stored music files. iTunes creates a virtual music library on the device and treats it as an iTunes repository, making it possible to stream music files from the My Cloud Mirror device to Windows or Mac computers running iTunes.

iTunes scans any shares that have the Media Serving setting enabled, including the Public share by default.

Media Types Supported

Audio files Video files Image Files
3GP	3GP	BMP
AAC	ASF	JPEG
AC3	AVI	PNG
AIF	DivX	TIF
ASF	DV
FLAC	DVR-MS
LPCM	FLV
M4A	M1V
M4B	M2TS
MP1	M4P
MP2	M4V
MP3	MKV
MP4	MOV
MPA	MP1
OGG	MP4
WAV	MPE
WMA	MPEG1
	MPEG2
	MPEG4
	MPG
	MTS
	QT
	QTI
	QTIF
	RM
	SPTS
	TS
	VDR
	VOB
	WMV
	Xvid

Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported.

Media Types Supported by iTunes

Note: iTunes 10.4 or later only supports music files. See Knowledge Base Answer ID 8412 for additional information on iTunes-supported versions.

The iTunes Media Server supports the following file extensions: FLAC, M4A, MP3, MP4A and WAV.

Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported.

Media Storage

You can access and store media content on the My Cloud Mirror device by means of network shares. Shares, similar to folders or directories, are areas set up to organize media and access them from your network. Shares can be shared with everyone (public) or with selected users on your network (private).

The device comes pre-configured with the Public network share, which contains the following folders for media storage:

• Shared Music—Stores music files you want to share with other users.
• Shared Pictures—Stores image files you want to share with other users.
• Shared Videos—Stores video files you want to share with other users.

Note: You will notice that the Public share's Shared Music and Shared Pictures shares contain mirrored and uploaded subfolders. These folders are needed by Twonky 7.2. You can now upload all media types to the uploaded subfolder from a DLNA client with "upload" capability.

Go to the Twonky configuration site (NAS_IP:9000) to aggregate content from all NAS devices with DLNA capability on your network to the mirrored folder. Uploading and mirroring are best left to expert users, as these features are not supported by WD customer support.

Enabling DLNA and iTunes

The Media page of the Settings Screen allows you to enable or disable the DLNA and iTunes media servers. Media server utilities for re-scanning the NAS or fully rebuilding the DLNA database are also on the Media page.

Enabling DLNA

1. On the Navigation bar, click Settings and in the left panel click Media.

Settings General Network Media Utilities Notifications Firmware Update DLNA Media Server Media Streaming ON View Media Player >> Version 7.2.9-6 Media Music Tracks.0 Pictures.0 Videos.0 Last Update Wednesday, 2015 August 19, 2:00:00 PM DLNA Database Rescan Rebuild

The DLNA area displays the current version, the number of music, video, and pictures

available on your device, and when the last update occurred.

1. In the DLNA Media Server area, toggle the Media Streaming toggle to ON.

Note: Media Streaming is OFF by default. The media server must be enabled before you can provide media serving for a share. (See "Creating a New Share" on page 28 for instructions on how to enable media serving on a share.)

1. Click View Media Players to display a list of the media players/receivers on your home network.

Note: If Media Streaming is OFF, this field does not display on your screen.

1. On the Media Streaming Options screen, select the media device you'd like to receive streaming music, video, or photos.

Media Streaming Options Stream music, video, or photos to any compatible device throughout your home. Media players Windows 7/8 192.168.1.104 ON OFF Windows Media Player 192.168.1.104 ON OFF Close

• ON: Select this option to allow DLNA media streaming to the device.
  OFF: Select this option to disable DLNA media streaming to the device.

• Once your selections are made, click Close.

Rescanning/Rebuilding the DLNA Database

The My Cloud Mirror device automatically rescans and rebuilds the DLNA database; however, if you suspect that your database is corrupted, use the following steps to either rescan or rebuild your DLNA database:

Important: Use caution when completing this procedure. Rebuilding the DLNA server database could take a considerable amount of time, depending on the number and size of the files involved.

1. On the Navigation bar, click Settings and then click Media in the left panel.
2. In the DLNA Database field, click one of the following.

■ Rescan: The My Cloud Mirror device searches for changes made to your media libraries. Try this option first.

■ Rebuild: The My Cloud Mirror device rebuilds the DLNA database from scratch.

Enabling iTunes

1. On the Navigation bar, click Settings and then click Media in the left panel.

iTunes iTunes ON || i Advanced Options >> iTunes Database Refresh i

1. In the iTunes area, click the toggle button to enable iTunes (if not already enabled).

Note: iTunes is ON by default. To disable it, click the toggle button to OFF.

1. To configure Advanced Options, click Advanced Options.

iTunes Server Settings Password OFF Auto Refresh None Cancel Apply

1. In the Password field, enter a password to be used when accessing your My Cloud Mirror device on iTunes.

Note: Leave the Password field blank if you don't want to use a password to access your device media in iTunes.

1. For Auto Refresh, select the frequency of the media refresh for iTunes from the dropdown menu.

2. Click Apply to save your settings.

Refreshing iTunes

Use the following steps to refresh the iTunes directory. This allows iTunes to pick up any new media.

1. On the Navigation bar, click Settings and then click Media in the left panel.
2. In the iTunes database field, click Refresh.

Adding Media Content to the Folders

1. Open Windows Explorer or Mac Finder.

Organize NewLibrary Favorites Desktop Downloads Recent Places Libraries Documents Music Pictures Videos Computer Local Disk (C:) Removable Disk (E:) Network WDMY/CLOUD/MIRROR Libraries Opens a library to see your files and arrange them by folder, date, and other properties. Documents Library Music Library Pictures Library Videos Library Select a file to preview

Windows Explorer

FAVORITES All My Files AirDrop Applications Desktop Documents Downloads DEVICES Remote Disc NO NAME SHARED WDMyCloudMirror Shared Music Shared Pictures Shared Videos

Mac Finder

1. Copy your music files to the Shared Music folder.
2. Follow the same process to place your videos and pictures into their respective Pictures and Video folders.

Accessing Your Personal Cloud Using Media Players

Now that you have copied your files to one of the Shared folders, you can use a variety of media players to stream media. The following types are supported:

■ WD TV Live Media Players
■ Windows Media Player 11 (comes with Windows Vista)
■ Windows Media Player 12 (comes with Windows 7 and Windows 8)
- Xbox 360
PlayStation 3
■ Other media players:

• BluRay Players
• Network Connected TVs
• Digital Picture Frames
• Network Music Player
  DLNA Devices

Note: For specific information on using and updating the media player, go to the appropriate support site.

WD Media Players

You can connect the various WD TV and WD Media Players to your home network for access to media content stored in a network drive such as the My Cloud Mirror device. For details on using a WD Media Player to access files on your device, see Knowledge Base Answer ID 2676 or refer to your WD Media Player User Guide.

Other Media Players

Following are general steps for setting up devices such as digital picture frames, Blu Ray players, network-connected TVs, and digital media adapters:

1. Make sure that your My Cloud Mirror device is connected to your home's local network and is powered on.
2. Follow the user instructions provided with your media player to proceed through any initial setup or installation of drivers.
3. Using the navigation feature on your player, scan and detect your My Cloud Mirror device on your network.
4. Depending on the player you have, you may need to access a Settings/Network Setup page in the user interface to establish connection so that your player can link to your My Cloud Mirror device. Please refer to your player's user guide for specific instructions.

DLNA Devices

See specific DLNA media device user manuals for instructions on connecting a DLNA device to your local area network so you can access content on the My Cloud Mirror device. Go to http://www.dlna.org for a list of DLNA-certified devices and for further information.

Accessing Your Personal Cloud Using iTunes

You or anyone connected to the My Cloud Mirror device can use iTunes to play stored music files. This service creates a virtual music library on the device and treats it as an iTunes repository, making it possible to stream music files from the My Cloud Mirror device to Windows or Mac computers running iTunes. For a list of supported media types, see “Media Types Supported” on page 68.

Note: iTunes 10.4 or later only supports music files. See Knowledge Base Answer ID 8412 for additional information on iTunes supported versions.

Note: iTunes scans any shares that have the Media Serving setting enabled, including the Public share by default.

You can drag and drop media files into the corresponding folders in the Public share (e.g., music files into the WDMyCloudMirror/Public/Shared Music default share).

Streaming Media in iTunes

iTunes is enabled by default in the dashboard. See "Enabling iTunes" on page 71 for more information on configuring iTunes.

1. Launch iTunes on your computer.
2. Click WDMyCloudMirror under the Shared section of the left pane. If you have copied music to the /Public/Shared Music folder or a video to/Public/Shared Videos, and it is in a format supported by iTunes, it is listed in the right pane.
3. Double-click a media file you'd like to play.

Configuring Settings

General

Network

Media

Utilities

Notifications

Firmware Update

The Settings option on the navigation bar allows the Administrator to view and customize the My Cloud Mirror device's system, network, media, utilities, notifications, and firmware settings. This chapter explains how to configure the various settings for your My Cloud Mirror device.

General

On the General page you can:

■ View and modify the device name and description
■ Select the language in which the web pages should display
■ Set the date, time, and time zone for the device
■ Enable cloud access for your device
■ Set energy saving options
■ Enable and configure Time Machine backups for your Mac
■ Enable various services for your device

WARNING! Renaming the My Cloud Mirror device forces all the network computers to remap their shared network resources. Change the device name only when necessary.

Accessing the General Screen

On the Navigation bar, click Settings. The General page displays:

My Cloud Shares Cloud Access Backups Storage Apps Settings Settings General Network Media Utilities Notifications Firmware Update Device Profile Device Name: WOMyCloudMirror Description: WOMyCloudMirror Serial Number: WJBL36010015 Language & Clock Language: English Time Zone: (GMT-08.00) Pacific Time (US & Canada) NTP Service ON Primary Server time.windows.com Configure** Date & Time: Thursday, 2015 September 03, 12:10:20 PM Time Format: 12 Date Format: YYYY-MM-DD Cloud Access Cloud Service ON || Configu... Connection Status Connected (Relay connection established) USB Content Availability OFF Dashboard Cloud Access OFF Energy Saver Drive Sleep ON || LED ON || Power Schedule OFF Web Access Timeout 5 minutes Mac Backups Time Machine ON || Configu...

Device Profile

Device Profile Device Name MyCloudMirror Apply Description MyCloudMirror Apply Serial Number WUBL36010015

1. In the Device Profile section of the General page, view or modify the following settings:

Device Name Enter a unique name for your device to identify it on the network. The device name can be up to 15 characters long and can not include special characters (e.g., @, #, etc.).

Device Description The default description is WDMyCloudMirror. If desired, enter a different description for your device. The device description can be up to 32 characters long and can not include special characters (e.g., @, #, etc.).

Serial Number Displays the WD-assigned number that identifies the specific unit. This field can not be updated.

1. If you made any changes, click Save (appears next to the updated field once a change is made).

Note: Throughout the My Cloud Mirror dashboard, the Save and Cancel buttons display only if you make changes.

Language and Clock

In this section of the General screen, you can change the language that displays in the My Cloud Mirror device's interface and set the date and time. The date and time are synchronized to the NTP (Network Time Protocol) server by default. You have the option of setting the date and time manually or allowing the NTP to access the Internet and automatically set the time. If you are not connected to the Internet, you must enter the date and time manually.

Language & Clock Language English Time Zone (GMT-08:00) Pacific Time (US & Canada) NTP Service ON |||| f Primary Serverhrs time.windows.com Configure>> Date & Time Sunday, 2014 November 16, 9:43:07 AM Time Format 12 Date Format YYYY-MM-DD

1. In the Language & Clock section, view or modify the following settings:

Language From the drop-down list, select the language you'd like to display on your My Cloud Mirror Cloud Storage web pages. The default language is English.
Time Zone From the drop-down list, select the time zone where your device is located.
NTP Service Enable or disable NTP service, which automatically synchronizes your device to update the time and date. A dialog box displays current NTP servers. You can add another NTP server if you choose.
Primary Server Change the primary server used for your NTP service.To change the primary server used for your NTP service, click Configure,Click Add User NTP and enter the URL address of the new primary server.Click Save.
Date & Time Displays the device date and time. This information is synchronized to the NTP (network time protocol) server by default.
Time Format	From the drop-down list, select 12 (12-hour clock) or 24 (24-hour clock).

1. Click Save for each change you make.

Cloud Access

Use the following steps to turn cloud access On or Off, and configure it for all users (i.e., control whether computers and mobile devices can access the content on the My Cloud Mirror device).

Note: This action turns on cloud access for the entire device. To turn on access for an individual user, see "Configuring Cloud Access for a User" on page 14

1. Scroll down to the Cloud Access area of the General screen.

Cloud Access Cloud Service ON || i Configure>> Connection Status Connected (Relay connection established) i USB Content Availability || OFF Dashboard Cloud Access || OFF i

1. In the Cloud Service field, ensure that the toggle button is to set to ON (default). The Connection Status changes to Connected (Relay connection established).

2. Click Configure to change the type of connection you use for your cloud access, or to rebuild the content database.

On the Cloud Access Connection Options screen, there are three access options:

• Auto: Auto uses uPnP to attempt to open ports on your router. If successful, a direct connection is established between your device and your apps.
• Manual: Establishes a connection through the two selected ports. If either port is unavailable, a relay connection is established. A manual router configuration is required for this option. See Knowledge Base Answer ID 8526 for information on how to set up your router for manual setup.
• Win XP: Establishes a connection through ports 80 and 443. If these ports are unavailable, a relay connection is established. This option is required if you're using Windows XP.

Note: By default, the My Cloud Mirror device automatically establishes a direct connection between your mobile devices and router.

1. Select a connection type:

2. Auto: Click Auto.

3. Manual: Click Manual and enter the External Port 1 (HTTP) and External Port 2 (HTTPS) numbers.

4. Win XP: Click Win XP.

5. Click Apply.

6. In the Dashboard Cloud Access field, click the toggle button to turn on remote access to the dashboard.

Note: Selecting this option allows you to perform administrator functions remotely.

1. Review the information on the screen, then enter and reenter a password for your administrator account. Click Apply.

Dashboard Cloud Access Enabling access to this Dashboard web interface outside of your current network helps you manage this device remotely. However, it also slightly increases risks for unauthorized access on your WD My Cloud Mirror. Certain functions such as adding a new user will not be available outside of your network. To ensure security, you will need to enter an administrator password for this device before enabling this feature. Password Confirm Password Cancel Apply

- If your administrator account already has a password associated with it, review the Dashboard Cloud Access screen and click Save.

Note: If you set your Cloud Setting to Manual, you will have to access your device remotely using the ports you selected during the manual cloud setup.

Example: If you set up your manual HTTP port as 5040, you'd use the following address to access your device: http://:5040.

Energy Saver

The Energy Saver fields allow you to reduce the energy required to run your My Cloud Mirror device. Use the following information to configure the energy saving options on your My Cloud Mirror device.

Energy Saver Drive Sleep ON ||| LED ON ||| Web Access Timeout 5 minutes i

View or change the following settings:

Drive Sleep Enabling this function allows the hard drives to go into standby mode to save power after a designated period of inactivity. Drive Sleep is enabled to sleep after approximately 10 minutes by default.

- To enable/disable Drive Sleep, click the toggle button

LED Enabling this function allows the device LEDs to go into standby mode to save power. LED is enabled by default.

- To enable/disable LED, click the toggle button

Power Recovery Automatically restarts your device from a previously unexpected shutdown due to power failure. Power Recovery is enabled by default.Note: If you disable this feature, your device will not automatically power on after an unexpected shutdown.To enable/disable Power Recovery, click the toggle button [ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ]
Power Schedule The Power Schedule allows you to schedule shutdowns for your My Cloud Mirror device.To enable Power Schedule, click the toggle button2. Click Configure.Use the slider bar to configure the start and stop times for your device.Click [ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ][ ]
Note: You can use WD Access to wake up the system. For information and to download this app go to WD’s online Learning Center.
Web AccessTimeout	Automatically logs you out of the system after a designated amount of time.From the Web Access Timeout drop-down menu, select an amount of time you’d like to use for your system timeout. The system updates automatically.

Mac Backups

This section of the General screen enables or disables Time Machine backups of Mac computers.

Important: You must set a password for your Administrator account in order to restore your Time Machine backups.

To configure backup settings:

1. In the Mac Backups area, click the toggle button to enable Time Machine backups if not previously enabled.

Mac Backups

Time Machine

1. Click the Configure link to display the Time Machine Settings dialog.

2. From the Select a Share drop-down list, select a share you'd like to use to back up your Mac data.

3. Click Save.

Important: Once Time Machine begins to back up your files to a selected share, we recommend that you continue to back up to that share. Switching shares generates a new backup file which will not contain your previously saved information.

Service

This section of the General screen enables or disables the Recycle service available on your My Cloud Mirror device.

Services Recycle Bin Clear Configure >>

1. Click the Configure link to display the Recycle Bin Settings.
2. If you want the recycle bin to automatically be cleared after a set number of days, click the Auto Clear Recycle Bin toggle button to ON.
3. In the File Retention Time box, type the number of days you want files to be retained before they're deleted, and click Save.

Network

The Network screen displays the device's MAC and IP addresses and allows you to set network options such as FTP access, remote servers, and workgroups.

Network Profile Status Internet access Mac Address 00:90:A9:F8:8C:15 IPv4 IP Address 192.168.1.106 IPv4 DNS Server 192.168.1.1 Network Services IPv4 Network Mode Static DHCP FTP Access || OFF SSH || OFF Network UPS Slave Mode || OFF Windows Services Workgroup WORKGROUP Local Master Browser || OFF Max SMB Protocol SM5 2 Remote Server Remote Server || OFF Port Forwarding No port forwarding service(s) has been added to your WD Cloud device. Add Learn More

Network Profile

The Network Profile section of the Network screen displays network information for the My Cloud Mirror device.

Network Profile

Status

Internet access

Mac Address

00:90:A9:F8:8C:15

IPv4 IP Address

192.168.1.106

IPv4 DNS Server

192.168.1.1

The Network Profile section displays the following information:

MAC Address The Media Access Control (MAC) address for this device.

IPv4 IP Address The IP version 4 address for this device.

Network Services

The Network Services section of the Network screen allows you to enable or disable the services available on your My Cloud Mirror device.

Network Services

IPv4 Network Mode

Static

DHCP

Link Speed

Auto

Jumbo Frame

OFF(1500)

FTP Access

OFF

AFP Service

ON

NFS Service

OFF

WebDAV Service

OFF

SSH

OFF

Dynamic DNS

OFF

1. Review or update the following:

IPv4 Network Mode By default, the network mode is set to DHCP, which means the My Cloud Mirror device automatically gets the IP address and other settings from your network.Select the method of assigning the device's unique IPv4 address:Static: Static IP lets you set an IP address manually. You will be prompted for IP Address, Subnet mask, Gateway IP address, and DNS Server. (If you don't know this information, please check your router settings.)DHCP: DHCP Client causes the My Cloud Mirror device to obtain an IP address and associated settings automatically from the local DHCP server.Note: When configuring Static or DHCP, record your Subnet mask, Gateway IP address, and DNS Server in a safe location for future reference. This information will not be displayed once it is entered into the My Cloud Mirror server.

Link Speed Select the link speed for your network from the drop-down menu and click Save. Options Include:A u t o1001 0 0 0

Jumbo Frame Jumbo frames are large IP frames used to increase performance over supported networks. Select the Jumbo Frame for your network from the drop-down menu and click Save.Note: All devices on your network (e.g., router, computer) must support and be configured for this option in order to maximize performance.

FTP Access File Transfer Protocol enables the transfer of data from one computer to another through a network. FTP is disabled by default.

1. To enable FTP Access, click the toggle button to on.
2. Click Configure.

3. On the FTP Settings screen, enter the following information:

4. Maximum Users: From the drop-down menu, select the maximum number of users you'd like to have FTP access.

5. Idle Time: Enter the amount of time, in minutes, you'd like the FTP to be idle before it times out.
6. Port: Enter the port to be used for FTP access.

7. Flow Control: Select either Unlimited or Customize. If you select Customize, enter a Flow Control value.

8. Click Next.

9. In the Passive Mode field, select either Default or Customize. If you select Customize, enter Passive Mode values.

10. Select the check box if you'd like to report external IP in PASV mode and click Next.

11. Enter the following information:

12. Client Language: Select the client language from the drop-down menu.

13. SSL/TLS: Select this check box if you'd like to allow only SSL/TLS connections.

14. FXP: To enable FXP, click the toggle button to ON.

15. Click Next.

16. Enter all IP addresses that you'd like to block from FTP access and select either Permanent or Temporary from the drop-down menu. Click Save to save your entries.
17. Click Finish.

AFP Service Apple File Protocol. AFP Service is automatically enabled if you are set up for Time Machine backups.

- To enable/disable AFP Service, click the toggle button .

WARNING! Mounting or ejecting a USB drive while performing an NFS or AFP file transfer will interrupt the file transfer process.

NFS Service Network File System. Select this option to enable NFS Service for your network.

- To enable/disable NFS Service, click the toggle button

WARNING! Mounting or ejecting a USB drive while performing an NFS or AFP file transfer will interrupt the file transfer process.

WebDAV Service Web Distributed Authoring and Versioning (WebDAV). Select this option to enable WebDAV service for your network.

- To enable/disable WebDAV Service, click the toggle button

Note: In order to connect to the WebDAV service, use the following IP address: http://:8080/Public

SSH Secured Shell protocol. Select this option to securely access your personal cloud and perform command-line operations via the Secured Shell (SSH) protocol. SSH is disabled by default.

- To enable/disable SSH, click the toggle button .

WARNING! Please note that modifying or attempting to modify this device outside the normal operation of the product voids your WD warranty.

Note: The SSH login User Name is sshd.

Dynamic DNS Select this option to host a server (Web, FTP, Game server, etc.) using a domain name.

1. To enable/disable Dynamic DNS, click the toggle button
2. Click Configure.
3. On the DDNS Settings screen, enter the following information:
4. Server Address: Select a server address from the drop-down menu.
5. Host Name: Enter a Host Name for the server.
6. User Name or Key: Enter a User Name or Key for the server.
7. Password or Key: Enter a password or key for the server.

8. Verify Password or Key: Re-enter the password or key for the server.

9. Click Save.

Network UPS

An Uninterruptible Power Supply (UPS) is a device that works off of a battery and keeps devices that are connected to the UPS port running for at least a short time if the main power source goes out. When a My Cloud Mirror device is connected via USB to the network drive the drive will automatically shut down when the UPS is drained to a specified percentage.

Communication with the My Cloud Mirror device is done using a master/slave protocol in which the master device controls the slave devices.

When the UPS is connected to the My Cloud Mirror device by the USB, the device automatically becomes a UPS Network Master. Other My Cloud devices that are connected to that UPS can be pointed to the IP address of the UPS Master. If the UPS is discharged to the specified percentage, all of the My Cloud Mirror slave drives will automatically shut down properly.

To set up network UPS:

Network UPS Slave Mode |||| OFF i

1. Click the Slave toggle button to ON. The Network UPS Slave mode screen displays.
2. Enter the IP address of the UPS master. An “in progress” screen displays and when the setting is updated, the Network screen displays with Network UPS Slave set to OFF.

Windows Services

The Network Workgroup section of the Network screen allows you to enable or disable the workgroup options available on your My Cloud Mirror device.

Windows Services Workgroup WORKGROUP Local Master Browser |||| OFF i Max SMB Protocol SMB 2 i LLTD |||| OFF i

Workgroup

The Workgroup feature allows devices in the same workgroup to access one another. This option is only available for Windows operating systems. Each time you add a device to your network, assign it the same workgroup name to enable access.

1. In the Workgroup file, enter the name of the workgroup for your network.
2. Click Save.

Local Master Browser

The Local Master Browser feature allows you to collect and record resource and/or service information across multiple locations.

■ To enable/disable the Local Master Browser, click the toggle button

Max SMB Protocol

The Max SMB Protocol feature allows you to select the maximum Server Message Block (SMB) protocol you'd like to use for your device.

- Select the Max SMB Protocol from the pull-down menu.

LLTD (Link Layer Topology Discovery)

The LLTD protocol option provides enhanced discovery and diagnostics on Microsoft Windows machines.

- To enable/disable the LLTD feature, click the toggle button.

Remote Server

The Remote Server section of the Network screen allows you to enable your My Cloud Mirror device to act as a remote server, allowing you to back up shares from another My Cloud Mirror on the local LAN or WAN.

Remote Server

Remote Server

Note: To see your My Cloud Mirror device over the Internet, ensure that you've added port forwarding rules for both SSH and Remote Backup services ("Port Forwarding" on page 89).

To enable Remote Server:

1. Click the toggle button to ON.
2. Click Configure. The Remote Server screen displays:
3. In the Password field, enter a password to be used to access remote backups for this device to a remote server.
4. Click Save.
5. Review the SSH information and click the I accept check box.
6. Create a password for SSH login and then click OK.

Port Forwarding

The Port Forwarding section of the Network screen allows you to manage your connections to particular services by assigning default or custom port numbers.

For additional information on Port Forwarding, see Knowledge Base Answer ID 10649.

Adding Port Forwarding Services

The Port Forwarding section of the Network screen allows you to manage your connections to particular services by assigning default or custom port numbers.

Port Forwarding

No port forwarding service(s) has been added to your WD Cloud device.

Add

Learn More

1. Click Add to add port forwarding service(s) to your My Cloud Mirror device.
2. On the Port Forwarding Settings screen, click either Select the default service scan or the Customize a port forwarding service and click Next.

If you selected Select the default service scan: Select the default service scan you'd like to use for port forwarding and click Finish.
If you selected Customize a port forwarding service, complete the following fields, and click Finish.

Service: Enter a service for your port forwarding.

Protocol: Select a protocol from the drop-down menu.

External Port: Enter an external port number for your port forwarding.

Internal Port: Enter the internal port number for your port forwarding When all fields have been completed, click Finish.

Modifying Port Forwarding Services

1. Click Details next to the port forwarding service you'd like to modify.
2. Make all necessary changes and click Finish.

Deleting Port Forwarding Services

1. Click Details next to the port forwarding service you'd like to delete.
2. Click Delete. Your Port Forwarding service is deleted and removed from the Port Forwarding list.

Media

On the Media screen, you can enter DLNA (Digital Living Network Alliance) media server and iTunes media player settings so that you can enjoy media in every room in your house.

Settings General Network Media Utilities Notifications Firmware Update DLNA Media Server Media Streaming OFF iTunes iTunes ON Advanced Options++ iTunes Database Refresh

1. On the Navigation bar, click the Settings icon and then click Media in the left panel.
   Note: DLNA and iTunes only work on your local network.

2. For instructions on entering media settings on this page and then displaying or streaming media, see "Playing/Streaming Videos, Photos, & Music" on page 67.

Utilities

On the Utilities page, you can test the My Cloud Mirror device and get diagnostic information, restore the device to factory defaults, reboot or shut down the device, and import or export a configuration file.

Settings

General

Network

Media

U理的20

Notifications

Firmware Update

System Diagnostics

Disk Test

System Test

System Logs

Extended Logging

Flash System LED

Quick Test

Full Test

System Test

View Logs

11

||

Restore to Default

Restore to Default

System Only

Restore

System Configuration

System Config

Save Config File

Import File

Device Maintenance

Device Power

Shut Down

Reboot

Device Uptime

1 day 9 hours 44 minutes

Scan Disk

Volume

All Volume(s)

8can Disk

Format Disk

Volume

All Volume(s)

Format Disk

About ISO Mount

Mounting an ISO file located on your network shares provides file-level access to the file and folder content of the ISO file to users with access to the network share.

ISO Share List

No ISO Share(s) has been added to the My Cloud system.

Create 180 Image

Create ISO Share

To access the Utilities screen, click the Settings icon and then click Utilities in the left pane.

System Diagnostics

Run diagnostic tests if you are having problems with your device. You can also view your system logs, and enable extended logging and Flash System LED for your device.

Diagnostic Tests

There are three types of diagnostic tests:

• Quick Test: The quick test checks the hard drives for major performance problems. The result of a quick test is a pass or fail evaluation of the hard drive's condition. The quick test can take several minutes to complete.
• Full Test: The full test is a more comprehensive drive diagnostic. It methodically tests each and every sector of the hard drives. You will be informed of the condition of the hard drive once the test is performed. The full test may take hours to complete, depending on the size and data configuration of the hard drives.
• System Test: The system test reviews the health of your device hardware (hard drives, fan, system clock, and device temperature).

System Diagnostics Disk Test Quick Test Full Test System Test System Test System Logs View Logs Extended Logging OFF Flash System LED OFF

Running a Diagnostic Test

1. On the Utilities page, click Quick Test, Full Test, or System Test. A progress bar displays, indicating test progress and whether the device passed or failed the test.
2. Review the test results and click Close.

If the device fails the test, click ? and then click Support to get assistance.

Viewing System Logs

System logs provide a list of the events occurring on your device. Use the following steps to view your system logs.

1. In the Diagnostics area, click View Logs.
2. On the View Logs dialog, review the device log entries. To customize the log:

■ Select the Log Level from the pull-down menu.
- Select the Filter By option from the pull-down menu.
■ To clear the log, click Clear.

1. Once you've reviewed the log click Close.

Extended Logging

To capture extended logs in your diagnostics, ensure that there are no backups, file activity, or file transfers being performed prior to extending your logging capability.

- Click the toggle button to turn on extended logging, then click OK.

Flash System LED

To enable Flash System LED, click the toggle button.

Restore to Default

The Restore to Default utility allows the Administrator to perform a restore on the My Cloud Mirror device.

Restore to Default

Restore to Default

The following restore options are available:

System Only: Reverts system settings to the original factory default values, but retains user data and shares.
- Quick Restore: Reverts all settings to the factory default values, erases all user data and shares, and retains default shares. Quick Restore creates a new file table on the device, but does not fully overwrite or erase the drive, so data recovery programs can be used to restore user data and shares.
- Full Restore: Reverts all settings to their default values, deletes all user data and shares permanently, and retains default shares. Data recovery programs cannot be used to restore data; all user data and shares, with the exception of the default shares, are permanently deleted.

Important: Before doing a factory restore or a system update, you may choose to save your device's current configuration. At a later time, you can import a previously saved configuration. Keep in mind that importing a configuration after restoring factory defaults does not restore shares or users. See "Saving a Configuration File" on page 94," to create or restore a configuration file.

Note: To erase all of the data on your device, see "Format Disk" on page 95.

Restoring your System

Use the following steps to restore your system to one of the three available options.

1. In the Restore to Default area, click either System Only, Quick Restore, or Full Restore.
2. Click Restore.
3. Review the confirmation message and click OK. The device reboots. Don't unplug the device during this rebooting process. Once the reboot is complete, launch the dashboard.

System Configuration

The system configuration area allows you to save a configuration file or import an existing configuration file. This is useful if you perform a system restore and want to maintain your current configurations.

System Configuration

System Config

Save Config File

Import File

Saving a Configuration File

Use the following steps to save a configuration file.

1. In the System Configuration area, click Save Config File.
2. The configuration file saves to your desktop.

Importing a Configuration File

Use the following steps to save a configuration file.

1. In the System Configuration area, click Import File.
2. Navigate to the location of your saved configuration file and select it. The configuration file is loaded. The device reboots. Don't unplug the device during this rebooting process. Once the reboot is complete, launch the dashboard.

Device Maintenance

The Device Maintenance area allows you to shut down and reboot your My Cloud Mirror device. This area also displays the amount of time the device has been up and running.

Device Maintenance Device Power Shut Down Reboot i Device Uptime 0 day 1 hour 2 minutes

Shutting down the Device

Use the following steps to safely shut down your My Cloud Mirror device.

1. In the Device Maintenance area, click Shutdown.
2. Review the confirmation message and then click OK. Your My Cloud Mirror safely shuts down.

Rebooting the Device

1. In the Device Maintenance area, click Reboot.
2. Review the confirmation message and then click OK. Your My Cloud Mirror safely reboots.

Scan Disk

The Scan Disk area allows you to scan your device's hard disks for any errors.

Scan Disk Volume All Volume(s) Scan Disk

Scanning Your Disk

Use the following steps to run a disk scan on your My Cloud Mirror device.

1. In the Scan Disk area, select the volume you'd like to scan from the drop-down menu.

2. Click Scan Disk.

3. Review the confirmation message and click OK. Your My Cloud Mirror is scanned for disk errors.

Format Disk

The Format Disk area allows you to format your device's hard disks.

Format Disk Volume All Volume(s) Format Disk i

Formatting Your Disk

WARNING! The Format Disk option erases all of the user data and shares permanently, retaining default shares. Data recovery programs cannot be used to restore data; all user data and shares are permanently deleted.

Formatting your disk will take several hours to complete.

Use the following steps to format the disks on your My Cloud Mirror device.

1. In the Format Disk area, select the volume you'd like to format from the drop-down menu.
2. Click Format Disk.
3. Review the confirmation message, select the check box, and click OK. Your My Cloud Mirror is formatted.

About ISO Mount

Mounting an ISO file located on your network shares provides file-level access to the file and folder content of the ISO file to users with access to the network share. Use this area to create and ISO image or ISO share.

About ISO Mount

Mounting an ISO file located on your network shares provides file-level access to the file and folder content of the ISO file to users with access to the network share.

ISO Share List

No ISO Share(s) has been added to the My Cloud system.

Create ISO Image

Create ISO Share

Creating an ISO Image

An ISO image is a file that is an exact copy of an existing file system. Use the following steps to create an ISO image.

1. On the Navigation bar, click the Settings icon and click Utilities on the left pane.

2. At the bottom of the Utilities screen, click Create ISO Image.

3. In the Image Size field, select the image size you'd like to use for your ISO image from the pull-down list.

4. In the Image Path field, enter the path for the data you'd like to image or click Browse, select the folder you'd like to image and then click OK.

5. In the Image Name field, enter a name for your ISO image.

6. Click Next.

Create ISO Image Select the content(s) you wish to add to the ISO file from the volume(s). Select Overwrite Skip Total Space 650M Used Space 866.0k Public Shared Music Shared Pictures Shared Videos New SmartWare TimeMachineBackup SmartWare New Add>> < 7. In the Select field, click one of the following: \- Overwrite: When overwrite is selected, files with the same name will be overwritten. \- Skip: When skip is selected, files with the same name will not be skipped. 8. Select the folders and files you'd like to add to your image file in the left column and then click Add>>. 9. Select the folders and files that you'd like to remove from the ISO image and then click <Creating an ISO Share Use the following steps to create an ISO share. 1. On the Navigation bar, click the Settings icon and click Utilities on the left pane. 2. At the bottom of the Utilities screen, click Create ISO Share. 

Create ISO Share Public SmartWare TimeMachineBackup Cancel Next

3. Click the folder, or sub folder, where you want to add the ISO share. 

Create ISO Share Public Shared Music Shared Pictures Shared Videos + New SmartWare TimeMachineBackup Cancel Next

4. To create a new folder, click the icon new 5. In the Create a New Folder screen that opens, type a name for the new folder, and click OK. The new folder is created and shown on the Create ISO Share screen. 6. Click Next. 7. Enter a description for your ISO share and click Next. 8. Complete the following fields: \- Enable Media Serving: To enable Media server for the ISO Share, click the toggle button . \- FTP Access: To enable FTP Access for the ISO Share, click the toggle button. WebDAV Access: To enable WebDAV Access for the ISO Share, click the toggle button. Note: If FTP Access or WebDAV access are disabled for the device, the FTP Access and WebDAV Access fields will be grayed out. 9. Click Next. 10. If you want to enable NFS Access for the ISO Share, click the toggle button to ON. Note: If NFS Access is disabled for the device, the NFS Access fields will be grayed out. 11. Click Save. Your ISO Share is created.

Viewing the Details of an ISO Share

Use the following steps to modify an ISO share. 1. On the ISO Mount screen, select the Details icon next to the ISO Share that you'd like to view. 2. Review the ISO Share details and click Close.

Modifying an ISO Share

Use the following steps to modify an ISO share. 1. On the ISO Mount screen, select next to the ISO Share that you'd like to modify. 2. Select the share to edit and click Next. 3. Complete the following fields: - Enable Media Serving: To enable Media server for the ISO Share, click the toggle button . - FTP Access: To enable FTP Access for the ISO Share, click the toggle button. - WebDAV Access: To enable WebDAV Access for the ISO Share, click the toggle button . Note: If FTP Access or WebDAV access are disabled for the device, the FTP Access and WebDAV Access fields will be grayed out. 4. Click Next. The Edit ISO Share screen appears. 5. Click the toggle button to enable or disable NFS Access for the ISO Share. Note: If NFS Access is disabled for the device, the NFS Access fields will be grayed out. 6. Click Apply.

Delete an ISO Share

Use the following steps to delete an ISO share. 1. On the ISO Mount screen, select next to the ISO Share that you'd like to delete. 2. Review the confirmation message and click OK. The ISO Share is deleted and removed from the ISO Share List.

Notifications

The My Cloud Mirror device provides notifications about various events, such as firmware updates, the success of firmware installations, and system shutdowns. Notifications display in the Alert area at the top of the screen and are also available by email, depending on how your device is configured (for additional information on Alerts, see “Managing Alerts” on page 41). The Notification page allows you to set up email addresses for up to five users who will receive notifications, set up SMS alert messages for mobile devices, and set the level of alert for which you will be notified 

Settings General Network Media Utilities Notifications Firmware Update Notifications Email Alert Emails OFF SMS OFF Notifications Display Show notifications on the Dashboard for the following messages: Critical Only Critical and Warning All

Notifications Email

The Notification Email area allows you to set up email alerts and SMS notifications for specified users. 

Notifications Email Alert Emails || OFF SMS || OFF

Enabling Email Alerts

1. On the Navigation bar, click the Settings icon and click Notifications on the left pane. 2. To enable Alert emails, click the toggle button to on. 3. Click Configure. 4. On the Alert Notification screen, use the slider bar to select the level of alerts you'd like to receive by email: Critical Only: Send only critical alerts to the specified email address. - Critical and Warning: Send both critical and warning alerts to the specified email address. All: Send all alerts (Informational, Critical, Warning) to the specified email address. 5. Click New Email. 6. Enter the email address where you'd like to receive alert emails and click Save. 7. Repeat steps 5 - 6 to enter up to 5 email addresses. 8. Click Send Test Email to validate the email addresses you entered. 9. Click OK and then check your email for a validation email.

Enabling SMS Notifications

Note: Check with your SMS service provider to obtain their requirements for sending SMS messages. Certain carriers may require you to send SMS/text messages by email. 1. On the Navigation bar, click the Settings icon and click Notifications from the left pane. 2. To enable SMS, click the toggle button. 3. Click Configure. 4. On the SMS Settings screen, enter the name of your SMS provider. 5. Enter the SMS URL with the message content set to be "Hello world" Note: This SMS URL is used only for setup. No SMS message will be sent after setup is completed. Obtain the URL format requirements from your SMS service provider. They should contain the following parameters: username, password, destination phone, and message content. 6. Click Next. 7. Select the corresponding category for each SMS parameter from the drop-down menu. 8. Click Finish. Your SMS notification is now set up.

Notification Display

The Notification Display allows you to select the type of notifications that are sent to you. 

Notifications Display Show notifications on the Dashboard for the following messages Critical Only Critical and Warning All

1. On the Notification Display screen, using the slider bar, select the level of notifications you'd like to view: ■ Critical Only: Send only critical alerts. ■ Critical and Warning: Send both critical and warning alerts. ■ All: Send all alerts (Informational, Critical, Warning). The system automatically updates with your selection.

Firmware Update

The Firmware Update page allows you to set up the device to update the My Cloud Mirror firmware automatically or to manually check for an update file. The current version number and the date of last update of the firmware also display on this screen. 

Settings General Network Media Utilities Notifications Firmware Update Auto Update Enable Auto Update ON Update Schedule Daily 3.00 AM Available Updates New Firmware Check for Updates Current Version 1.06.022 Last Update N/A Manual Update Firmware Image Update From File

Auto Update

Auto Update allows you to schedule your My Cloud Mirror device to conveniently check for available software updates and install them automatically. This is the easiest way of ensuring the My Cloud Mirror firmware is current. Note: After a firmware update installs, the My Cloud Mirror device reboots. Since a reboot affects users' ability to access the cloud, schedule the updates to occur at times when the likelihood of users accessing the cloud are minimal. Note: If you enable Auto Update, you are asked to manually reboot your system when the update is completed. 

Auto Update Enable Auto Update ON ||| Update Schedule Daily 3:00 AM

Updating Firmware Automatically

1. To enable Auto Update, click the toggle button to ON. 2. In the Update Schedule field, from the drop-down lists, specify the frequency (e.g., daily) and the time at which the device should look for an update on the WD website. 3. Click Save. Once saved, your device will check for firmware updates at the specified time and day. If an update is available, it will automatically install and prompt you for a reboot.

Available Updates

You can check for available updates at any time in the Available Updates area. This area also displays the current version of the firmware and indicates when the last firmware update was made. Available Updates New Firmware Check for Updates  Current Version 1.06.022 Last Update N/A

Checking for Updates

1. In the New Firmware field, click Check for Updates. 2. Review the Update Firmware screen and click OK. If an update is available, click Install and Reboot.

Manual Update

Follow this procedure to perform a manual update. Note: Ensure that you've downloaded the firmware file you need to install on your device from the WD Tech Support Downloads page at http://support.wd.com/product/download.asp. 

Manual Update Firmware Image Update From File

Manually Installing an Update

1. In the Manual Update section, click Update from File. 2. Navigate to the firmware update file and click Open. 3. Review the confirmation message and click OK. The update installs on your device. When the update is complete, your My Cloud Mirror device reboots.

Replacing Drives

Identifying a Faulty Hard Drive Replacing a Drive Rebuilding the Drive Returning a WD Drive The My Cloud Mirror device is a limited user-serviceable product that allows you to replace the hard drives in the enclosure. You can use WD hard drives or another brand's hard drive. Note: For a complete list of compatible visit: http://www.wdc.com/en/products/products.aspx?id=1640 Important: For best performance, WD recommends inserting WD Red™ hard drive assemblies into the unit's enclosure. Visit: http://support.wdc.com/ and search the knowledge base for Knowledge Base Answer ID 8 to get detailed instructions on obtaining a replacement drive for this product. Following are instructions for replacing a faulty drive or, if your My Cloud Mirror model did not come with drives, for inserting drives.

Identifying a Faulty Hard Drive

If the LEDs on the unit are flashing or you have received an alert, a hard drive may be faulty. To determine which drive is faulty, do the following: 1. On the dashboard's navigation panel, click Storage and then Disk Status. 

Storage RAID Disk Status Disks Profile Disk Health Healthy System Disks Drive1 2 TB 39 °C Good S.M.A.R.T. Data Drive2 2 TB 40 °C Good S.M.A.R.T. Data

2. If one of the drives is Bad or has Failed, select it and view detailed information on the Hard Drive Information dialog box: Note: The drive number corresponds to the 1 or 2 decal on the drive. In the event a fault occurs, and you would like to service the device yourself, visit WD Technical Support at support.wdc.com and search for Knowledge Base Answer ID 8 to obtain detailed instructions on obtaining a replacement drive. When contacting Technical Support, have the following information ready: the My Cloud Mirror device's serial number, date of purchase, and the serial number of the internal hard drive(s) requiring replacement.

Replacing a Drive

When replacing an existing drive, you may use a drive made by another company. For a list of compatible drives, go to http://www.wdc.com/en/products/products.aspx?id=1640

Removing a Drive

Important: Before getting started, power off the unit and disconnect all of its cables. Place the unit on a clean and stable surface. If your My Cloud Mirror still contains the faulty (drive), you must first remove it before you can insert the new one. 1. Reveal the hard drives by pressing the indented button on the top of the device and pulling up the door. 2. Remove the bracket used for holding drives in. 3. Pull the plastic tab at the back of the drive and with your other hand, guide the drive up and out of the enclosure.

Inserting a Drive

Important: To avoid electrostatic discharge (ESD) problems, ground yourself by touching metal before handling the device.

Preparing a Drive

For WD replacement drives, reuse the screws and tabs attached to the faulty drive. Note: A standard phillips-head screwdriver is all you need. 

Technical line drawing of a mechanical device with two views: one showing internal components and arrows indicating assembly (no text or symbols)

1. Using the parts from the faulty drive, attach a plastic tab to the top hole in the drive's side (on the right if the green board is facing you). 2. Attach a screw to the corresponding hole on the other side of the drive. 3. Attach label 1 or 2 to the top of the drive. Label 1 is on the left and label 2 is on the right, when looking down on the top of the unit. There are corresponding numbers on the cross brace label.

Inserting One or Both Drives

 1. Press the indent on the top of the unit to open the door and remove the bracket that holds the drives in. 2. When looking down on the top of the unit with the front panel towards you, If you are inserting two drives, arrange them so that the connectors at the bottom face in. (The green boards should face each other.) If inserting one drive, the green board faces the middle of the unit. 3. Gently slip a drive into the slot. Make sure the plastic tab is sticking up at the back of the unit. Repeat with the other drive, if applicable. 4. Screw the bracket over the tops of the drives. Close the door and firmly push down until it locks into place. 5. Reconnect the network and power cables to the device.

Rebuilding the Drive

Depending on the RAID settings, the replacement drive may rebuild automatically, or you may need to rebuild it manually. If any type of RAID and Auto-Rebuild have been set on the Storage Screen, the drive rebuilds automatically. If Auto-Rebuild has not been set, the rebuild results are as follows:

If RAID is... Then...
RAID 0	The data on the volume will no longer be accessible and must be recreated.1. Rebuild the drive. See “RAID Storage” on page 60.2. Reload data from a backup or the original source.
RAID 1 Data is mirrored to the second drive in the volume and is still accessible.Data is recoverable from the working good drive.1. Rebuild the drive. See “RAID Storage” on page 60
Spanning Data on the volume is no longer accessible. Data on the other drive may be recoverable but will no longer be accessible from the My Cloud Mirror device.1. Rebuild the drive. See “RAID Storage” on page 60.2. Reload data from a backup or the original source.
JBOD	Data on the volume is no longer accessible. Data on other volumes is still accessible.1. Rebuild the drive. See “RAID Storage” on page 602. Reload data from a backup or the original source.

For more information about rebuilding a replacement drive, search the WD Knowledge Base for Knowledge Base Answer ID 11107.

Returning a WD Drive

Important: Do not disassemble the internal drive and attached assembly components. Return the entire internal drive assembly intact to WD. Return the faulty drive following the instructions provided in WD Knowledge Base Answer ID 8.

Regulatory and Warranty Information

Regulatory Compliance Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand only)

Regulatory Compliance

Federal Communications Commission (FCC) Class B Information

Operation of this device is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Requirements, Part 15

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: ■ Reorient or relocate the receiving antenna. ■ Increase the separation between the equipment and the receiver. ■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the retailer or an experienced radio/television technician for help. Any changes or modifications not expressly approved by WD could void the user's authority to operate the equipment.

ICES/NMB-003 Compliance

Cet appareil DE la classe B est conform à la norm NMB-003 du Canada. This device complies with Canadian ICES-003 Class B.

Safety Compliance

Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology Equipment. Approver pour els Etas-Units et el Canada. CAN/CSA-C22.2 No. 60950-1: Secret equipment DE technologie de l'information. This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked "Class 2."

CE Compliance for Europe

CE marking on the device indicates the device complies to all applicable Council Directives of the European Union in effect at the production time. This includes EMC Directive (2004/108/EC), Low Voltage Directive (2006/95/EC), Ecodesign Directive (2009/125/EC). A "Declaration of Conformity" to these Directives is available online at www.wdc.com/products/EUDOC.

GS Mark (Germany only)

Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is 70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste MY CLOUD MIRROR (GEN 2) CLOUD STORAGE USER MANUAL Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert.

KC Notice (Republic of Korea only)

기종별 사용자 한내문
B 급기기(가정용방송통신기자재)	이기기는가정용(B 급) 전자파적합기기로서주로가정에서사용하는것을목적으로하며, 모든지역에서사용할수있습니다

Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Korean KCC certification ID: MSIP-REM-WDT-D8C

VCCI Statement

この装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい取り扱いをして下さい。 VCCI-B

Environmental Compliance (China)

部件编号 铅(Pb)		Mercury (Hg)	Cadmium (Cd)	六价铬(Cr(VI))	多溴联苯(PBB)	多溴联苯醚(PBDE)
PCBA	X	○	○	○	○	○
适配器主体	X	○	○	○	○	○
电缆	○	○	○	○	○	○
螺丝	○	○	○	○	○	○
脚垫	○	○	○	○	○	○
金属	○	○	○	○	○	○
塑料	○	○	○	○	○	○
木箱	○	○	○	○	○	○
标签	○	○	○	○	○	○

O：表示元件构成同种材料不含杂质或所含杂质符合 SJ/T 11363-2006 规范所规定最大允许换杂范围。 有 X：表示元件所含物质超出 SJ/T 11363-2006 规范

Warranty Information (All Regions Except Australia/New Zealand)

Obtaining Service

WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support Web site at http://support.wd.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided on your return paperwork. Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via http://support.wd.com. WD shall have no liability for lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its possession.

Limited Warranty

WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD's specification therefor. The term of your limited warranty depends on the country in which your Product was purchased. The term of your limited warranty is for 2 years in the North, South and Central America region, 2 years in the Europe, the Middle East and Africa region, and 2 years in the Asia Pacific region, unless otherwise required by law. The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt. WD may at its discretion make extended warranties available for purchase. WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wd.com, accident or mishandling while in the possession of someone other then WD. Subject to the limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WD's option, the repair or replacement of the Product with an equivalent or better Product. The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. The foregoing limited warranty is WD's sole warranty and is applicable only to products sold as new. The remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied or statutory, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to accidental, consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in connection with the purchase, use, or performance of the Product, even if WD has been advised of the possibility of such damages. In the United States, some states do not allow exclusion or limitations of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Warranty Information (Australia/New Zealand only)

For consumers purchasing products in Australia and New Zealand, please refer to this warranty information. Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties. No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply. In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.

Warranty

WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD's specifications. The term of your warranty is 2 years in Australia and New Zealand, unless otherwise required by law. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional WD return center where the Product was first shipped by WD. WD may at its discretion make extended warranties available for purchase. WD shall have no liability for any Product returned if WD determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with WD specifications and instructions, (iii) not used for its intended function, or (iv) stolen from WD, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wd.com, accident or mishandling while in the possession of someone other then WD. PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS. SUCH

FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.

In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product. This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is WD's sole manufacturer's warranty and is applicable only to Products sold as new.

Obtaining Service

WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or, if you prefer, please contact WD at the applicable telephone number shown in the front of this document. If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at http://support.wd.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, WD or the dealer from whom you originally purchased the Product determines that your claim is valid, WD or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via http://support.wd.com. Western Digital Technologies, Inc. 3355 Michelson Drive, Suite 100 Irvine, California 92612 Phone: [phone] Email: [e-mail]

Appendices

Appendix A: My Cloud Mirror Quick User Guide Appendix B: Joomla!® Setup Guide Appendix C: phpBB Setup Guide Appendix D: Supported RAID Modes Appendix E: RAID Migrations Appendix F: Safe Mode Firmware Update Procedures Appendix G: Technical Specifications

Appendix A: My Cloud Mirror Quick User Guide

This guide is primarily for My Cloud Mirror users, rather than the administrator.

Logging into My Cloud Mirror

1. Enter the name of your My Cloud Mirror device (default name: wdmycloudmirror) in the browser's address field: - http:// (Windows) (Example: http://wdmycloudmirror) - http://.local (Mac) (Example: http://wdmycloudmirror.local) 2. Click Enter. 

My Cloud® Mirror User admin Password No password available Remember Me Login

3. On the My Cloud Mirror Login page, enter your User name and Password (the default is no password). 4. Click Login. The My Cloud Mirror dashboard home page displays.

The Dashboard Home Page

The My Cloud Mirror Home page has an information bar at the top right, a navigation icon bar across the page, an instant overview of the status of the device's main functions and links for updating settings. 

My Cloud Home Users Shares Cloud Access Backups Storage Information Icons Navigation Icons Capacity 2.28 TB Movies: 0 MB Photos: 0 MB Music: 0 MB Other: 322.71 MB Free: 2.28 TB Device Diagnostics Healthy Firmware 2.10.283 Status and update panels Network Activity CPU RAM Cloud Devices 0 Users 2 Apps 4

Information Icons

The Information Icons, at the top of the page, provide quick access to: - Attached USB device(s) ■ Device alerts ■ Online Help and Support ■ User information

Icon Name Actions

 USB device attached to the My Cloud device Click to display the USB device(s) connected. The icon is dim if no USB device is attached.  Alert Notifications Click to display recent alerts about new firmware and network issues.  Help Click to access the My Cloud Getting Started Wizard, Online Help, Support, and About information.  User Click to see the user name of the user currently logged into the My Cloud device. You can also Shutdown, Reboot, or Logout of the My Cloud device.

Navigation Icons

The Navigation Icons provide access to the various features and settings of your My Cloud device Icon Name Actions      Home The dashboard displays an instant overview of the status of the device's main functions and links for updating settings. Users Create, change, and delete users and grant them full or limited access to particular shares. Shares Create, change, and delete shares (folders) and grant specific users full, limited, or no access to particular shares. Cloud Access Set up, change, and remove remote cloud access to particular shares. Monitor remote access status. Backups Create backups to: \- A USB drive \- Another My Cloud Mirror or other My Cloud device on your local network or on a remote network • A Cloud backup site  Storage Select the way your My Cloud Mirror device stores your data.  Apps Add or remove various apps that allow you to use your device more productively.  Setup Create backups to: \- A USB drive. \- Another My Cloud Mirror or other My Cloud device on your local or a remote network. \- A Cloud backup site.

Viewing the Dashboard Home Page

The Home page is your gateway to the My Cloud Mirror device. From this page you can find: ■ The capacity of the device and how the storage is allocated ■ The status of the device and current firmware version ■ Number of cloud devices, users and apps ■ Current newwork activity

Capacity

The Capacity panel displays the amount of free storage left on your My Cloud Mirror device and how the storage is allocated. Note: Storage allocation information only appears when the Cloud Services option is ON. See "Cloud Access" on page 79 for steps to enable Cloud Services. 

Device

The Device section identifies the overall health of the system, indicates the current version of your firmware, and informs you if firmware updates are available. 

Device Diagnostics ✓ Healthy Firmware ✓ 2.10.219

Diagnostics

The Diagnostics section displays a snapshot of the system's components and identifies the overall health of the My Cloud Mirror device. 1. To see details about the status of system components, click the arrow on the right. 2. To return to the Home page, click Close.

Firmware

The Firmware section displays the current version of firmware loaded on your My Cloud Mirror device. A blue check mark indicates that your firmware is up-to-date. Note: If new firmware is available, see "Firmware Update" on page 100 for information on updating your My Cloud Mirror device. 1. To view whether an updated version of the firmware is available, click the arrow to the right of Firmware to display firmware availability: 2. If an update is available, click Install and Reboot to update your device. 3. To return to the Home page, click OK or Cancel.

Network Activity

The Network Activity panel displays the system activities and processes that are running on your My Cloud Mirror device. At a glance, you can see the network, CPU, and RAM activity. 

Network Activity CPU RAM

1. To view a list of all the system activities and processes that are running on your My Cloud Mirror device, click the arrow on the right of the panel to display the device activity panel. 

Device Activity The list below indicates all the system activities and processes that are running on the WD My Cloud system. CPU 4% Memory 42.18% (512MB installed) Network 0.00MB Tx,0.30MB Rx Process 66 Close

CPU: Click the right arrow to view the CPU activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page.  ■ Memory: Click the right arrow to view the Memory activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page.  ■ Network: Click the right arrow to view the network activity. Click Back to return to the Device Activity pane. Click Close to return to the Home page.  \- Process: Click the right arrow to view the process information, including the list of active processes and the amount of CPU and Memory usage for each process. Click Back to return to the Device Activity pane. Click Close to return to the Home page. 

Device Activity The list below indicates all the system activities and processes that are ranging on the WD by Cloud system. www.xmtpv.com/10326 Process CPU% Memory Usage smp_nas_device 0.6 13.8 httpd 0.6 9.4 httpd 0.6 9.4 httpd 0.6 9.4 httpd 0.6 9.4 wlpubsdbanberger 0.6 9.0 httpd 0.6 7.6 Bans Close

Cloud Devices

The Cloud Devices panel displays the number of cloud devices currently accessing the My Cloud Mirror device remotely. In this example, one cloud device is accessing it remotely. 

Cloud Devices 5

1. To add cloud access for a user, click the plus sign (+) in the lower right of the panel to display: 

Add Cloud Access Generate an activation code to get remote access to the content on your drive. Steps: 1. Select a user from the drop-down list and click Get Code to generate an activation code. 2. Install WD Photos and/or WD My Cloud on your tablet or mobile device. 3. Launch app and tap Connect Now. 4. Select your product. 5. Enter Activation Code. Select a user admin Cancel Get Code

2. To generate an activation code, click Get Code. 3. Follow the page instructions to connect your tablet or mobile device to the My Cloud Mirror device.

Users

The Users panel displays the number of users currently set up to use the My Cloud Mirror device. 

Users 3

1. To add a user, click the plus (+) sign in the lower right of the panel: 

Add User User Name * First Name Last Name Email Password Confirm Password * Required Cancel Apply

Note: When you enter the email address on the Add User screen, a new account is created for cloud access. The user receives an email with instructions on how to set up and activate a password for cloud access. 2. Enter the required information and click Apply. Note: Users can also be added, and configured, from the Set Up Users page.

Apps

The Apps panel displays the apps currently installed on your My Cloud Mirror device. 

Apps 4

1. To view the installed apps, click the arrow in the lower right of the panel to display: 

Installed Apps HTTP Downloads Enabled FTP Downloads Enabled P2P Downloads Enabled Web File Viewer Enabled Close

Note: To install an app, see "Managing Apps on My Cloud Mirror" on page 57. 2. To return to the Home page, click Close.

Appendix B: Joomla!® Setup Guide

Joomla! is an award-winning content management system (CMS) that allows you to build Web sites and powerful online apps. For additional information on Joomla!, visit http://www.joomla.org// Joomla! is one of the many apps available for use from your My Cloud Mirror device. Provided in this section are the steps you'll need to set up Joomla!.

Requirements

- Database (e.g., MySQL, FireBird, MS SQL server, Oracle, PostgreSQL, SQLite) - If you're using phpMyAdmin as your SQL database, ensure that you've added the phpMyAdmin app to your My Cloud Mirror.

Setting Up Joomla!

1. Add the Joomla! app to your My Cloud Mirror device (see "Adding an App" on page 58 for information on adding an app to your device). 2. On the App screen, click Joomla! in the left pane. 3. In the Configuration URL field, click the configuration URL link. The Joomla! Installation page displays. 4. Select a language from the scrolling window. This is the language that will be used during Joomla! installation. 

Joomla! 2.5.6 Installation Choose language Select Language Please select the language to use doing the Joomla installation steps: Alikama (South Africa) Arabic (Urdagir, Udaj)# Asabiyama (Asabiyama) Senayocran (Senayocr) Bulgari (Europicer) Dengali (Bangladesh) Bosenski (Bosna) Catalan Kurdish Sorad (JvJA) Czech (Czech republic) Danish (Dr) German (DE-CH-AT) Greek English (Australia) English (United Kingdom) Spanish (Spanish) Experanto Spanish (Español) Estronian Eustana (Basque)

5. Click Next. 6. Review the Joomla! Pre-installation check to ensure that all items passed and click Next. 

Joomla! 2.5.6 Installation Steps 1: Language 2: Pre-installation check 3: License 4: Database 5: FTP Configuration 6: Configuration 7: Fines Pre-Installation Check Check Again Previous Next Pre-installation check for Joomla! 2.5.6 Stable [ Ember ] 19-June-2012 14:00 GMT: If any of these items is not supported (started as No) then please take actions to correct them. Failure to do so child lead to your 'Joomla' installation not forwarding alternatives. PHP Design > = $2.4 ZIo Compression Support VM, Support Database Supports (Print) HB Language a Default HS String Overload OFF FPC Server Support JSON Support configuration.php Interface Yes Recommended settings: These settings are recommended for PHP in order to ensure full compatibility with Joomla. However, Joomla will still operate if your settings do not quite match the recommended. Directive Recommended actual Safe Note OFF all Delete Errors OFF all File Uploads On Magic Guides Runtime OFF all Magic Guides IPC OFF all Regulate Outback OFF all Outside Running OFF all Session Auto Start OFF all Initive ISP support On Journal's free software released under the HCI General Public License.

7. Read the Joomla! license declaration and click Next. 

Joomla! 2.5.6 Installation Steps 1: Language 2: Pre-Installation clock 3: License 4: Database 5: IFTP Configuration 6: Configuration 7: Topic License GNU GENERAL PUBLIC LICENSE Table of Contents • GNU GENERAL PUBLIC LICENSE • Practice • TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION • How to Apply These Terms to Your New Program. GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright: HD: LXXX, ENIX Free Software Foundation, Inc.. All Temple Warehouse - Suite 800, Norton, MA 00112-100, USA. Everyone is persisted to copy and distribute redistribution engines of this license document, but changing it is not allowed. Streamable The licenses for most software are designed to take any your freedom share and change it. By context, the GNU General Public License is licensed to guarantee your freedom to share and change free software to make sure the software in file for all users. The Generic Public License applies to read of the Free Software Foundation's software and is any other program whose authors will be using it. (Some other Free Software Foundation software is locked by the GNU Library General Public License version). You can apply to your software into. (When we speak of free software, we are referring to freedom not price Our General Public Licensee are designed to make sure that you have the freedom to distribute copies of free software (and change for the service if you work), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things. To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions terminate to certain responsibilities for you if you distribute copies of the software, or if you modify it. For example, if you distribute copies of audit a program, whether goods or for a fee you must give the recipients all the rights that you have. You should miss sure that they, not receive or can get the source code. And you must show that these terms as they know their rights. We protect your rights with love stages (I) copyright the software, and (J) after you this license which gives you legal permission to copy, distribute and modify the software. Also, for each author protection and lock, we want to make certain that everyone understands that there is no warranty for the free software. If the software is modified by someone else and passed on, we want to recipit to know that what they have is not the original, so that any problems introduced by others will not reflect at the original authority regulations. © Joomla! 2.5.6 Installation Previous Next Sponsor(s) is free software released under the GNU General Public License.

8. Complete the Database Configuration screen with the following information and click Next. - Database Type: Select MySQL if not already selected. - Host Name: Enter localhost. - Username: Enter your MySQL account user name. \- If you're using the phpMyAdmin app, enter admin. - Password: Enter your MySQL password. - If you're using the phpMyAdmin app, enter admin. - Database Name: Enter a name for your database to be used for Joomla!. Table Prefix: Enter a table prefix. The prefix should be three - four characters long, contain only alphanumeric characters, and MUST end in an underscore. Make sure that the prefix chosen is not used by other tables. \- You can also use the randomly generated table prefix pre-loaded into this field. \- Old Database Process: Select one of the following options: - Backup: Backs up the old database. - Remove: Removes the old database 

Joomla! 2.5.6 Installation Steps 1: Language 2: Pre-installation check 3: License 4: Destination 5: FTP Configuration 6: Configuration 7: Finish Database Configuration Connection Settings A Similar website stores all of the data in a database. This screen gives the installation program that information needed to create this database. If you are installing Joomla on a remote web server, you will need to get this information from your host. Some web hours require that you create the database before you install Joomla. If you get the message "I could not connect to the database", check that you use some certificate errors or correct. If you will get the minimum check with your host to see if you need to create the database before installing Joomla. Basic Settings Database Type * MySql Host Name * localhost Username * admin Password ****** Database name * mydb1 Table Info. * NAPOR Old Database Process * Backup Remove This is probably MySQL* This is usually "制造商" Either something as "test" at a username given by the host For site security using a password for the portal account is mandatory Some host allows only a client OR sample per site. Use table profile in the case for abstract Joomla sites. Choose a file profile or use the randomly generated .chatls, file or text characters long, custom any appramers, characters, and PUST and in an unknown. Make sure that the profile chosen is not used by other tables. Any existing backup buttons than former 'joomla' instances will be replaced Joomla! Free software installed under the UCL Control Policy license.

9. Keep the FTP Configuration screen default settings as they are and click Next. 

Joomla! 2.5.6 Installation Steps FTP Configuration 1 | Language 2 | Pre-Installation (check) 3 | License 4 | Database 5 | FTP Configuration 6 | Configurations 7 | Finish FTP Configuration (Optional - Most Users Can Skip This Step - Press Next to Skip) On some servers you may need to provide FTP credentials for installation to complete, if you have difficulties completing installation without these credentials, check with your host to determine if these necessary. For security requests, it's best to create appropriate FTP user account with access to the Junior installation only and not the extra web server. Your host can assist you with this. Note: If you are installing on a Windows Operating System, the FTP User is not required. Basic Settings Enable FTP Layer * FTP Username: FTP Password: FTP Lost Path: Automated FTP Path Verify FTP Settings Advanced Settings Journal 8.4 free software released under the GNU General Public License.

10. Complete the Database Configuration screen with the following information:. ■ Site Name: Enter a name for your Joomla! site. - Your Email: Enter the email address of the individual that will act as the administrator for the Joomla! site. - Admin Username: Enter the user name you'll use to log into your Joomla! site. - Admin Password: Enter the password you'll use to log into your Joomla! site. \- Confirm Admin Password: Reenter the password you entered in the Admin Password field. 

Joomla! 2.5.6 Installation Steps 1: Language 2: Pre-installation check 3: License 4: Database 5: HTTP Configuration 6: Interactive 7: Textish Main Configuration Site Name Enter the name of your Joomla site. Currently: You can also enter Meta Description and Meta Keywords for your site. You have also decide if the site frontend may be immediate available or not after this installation is completed. Browse Settings Site Name * My_Joomla_site Advanced Settings - Optional Confirm the Admin email and Password. Enter your email address. This will be the email address of the only site super Administrator. Enter areas prepared and then confirm it in the appropriate field. You may change the default username address. There will be the UI/OFF member and platform that you will use to log to the Administrator Control Panel at the end of the installation. If you are reporting, you can ignore the section. Your current settings will be automatically required. Your Email * Admin Username * Admin Password * Confirm Admin Password * Load sample data Important: It's strongly recommended that new Joomla users install the default sample data. To do this click or the button perform according to the next step. 1. Sample data Before leaving the installation, you can regulate the site database with data. There are few ways to do this. 1x. Default sample data can be inserted. To do this, make sure the Default English (GB) Sample Data is replaced in the installed and did the installed Sample Data button. 1x. Custom sample data can be inserted. To do this, choose an available sample data in the installed and did the installed Sample Data button. 2. Clean Installation: If you call to perform a clean installation, enter the site name, admin capital and choose a password. Then proceed to the final site by clicking next. Sample Data set Install Sample Data Default English (GB) Sample Data Founding sample data a change recommended for beginners. The will install sample content thus included in the Joomla installation package. Jennifer is a free software released under the GNU General Public License.

11. Click Install Sample Data. 12. Click Next. 13. Review the information on the screen and click Remove installation folder. 

Joomla! 2.5.6 Installation Steps 1: Language 2: Pre-installation check 3: License 4: Database 5: FTP Configuration 6: Configuration 7: None Finish Congratulations! Joomla is now installed. Click the Site button to view your Joomla Web site or the Admin Button to take us to you administrator log. On the Joomla Community Site, you will find a lot of links to available language cards or web articles to language related resources on the Joomla.org families of sites. Click the button on the right to open the Community Site in a new window. PLEASE REMEMBER TO COMPLETELY REMOVE THE INSTALLATION FOLDER. You will not be able to proceed beyond this point until the installation directory has been removed. This is a security feature of Joomla. Remove installation folder Administration Login Details Username : Leslie Joomla is your own language? Not the Joomla Community Site for language packs downloads.

14. At the top of this page, click Site. Your Joomla! site has been created and installed on your My Cloud Mirror device. 

Site Administrator

Appendix C: phpBB Setup Guide

phpBB™ is a popular Internet forum package written in the PHP scripting language. You can use phpBB to create your own customized forum that can be accessed and commented on from any Internet connection. phpBB is one of the many apps available for use from your My Cloud Mirror device. Provided in this section are the steps you'll need to set up phpBB.

Requirements

\- MySQL database

Setting Up phpBB

1. Add the phpBB app to your My Cloud Mirror device (see "Adding an App" on page 58). 2. On the App screen, click phpBB in the left pane. 3. In the Configuration URL field, click the configuration URL link. The phpBB Installation page displays. 4. Review the phpBB introduction and click the Install tab. 

phpBB Introduction Welcome to phpBB3? phpBB3 is the most widely used open source bulletin board solution in the world. phpBB3 is the latest installment in a package line started in 2008. Like its predecessors, phpBB3 is feature-rich, user-friendly, and fully supported in the phpBB team. phpBB3 greatly improves on what made phpBB2 popular, and adds commonly requested features that were not present in previous versions. We hope it exceedingly your expectations. This installation system will guide you through installing phpBB3, updating to the latest version of phpBB3 from post release, as well as converting to phpBB3 from a different duration board text (including phpBB2). For more information, we encourage you turned the installation guide. To read the phpBB3 license or team about obtaining support and our stance on it, please select the respective options from the side menu. To continue, please select the appropriate tab above.

5. Review the Welcome to Installation information on your screen and click Proceed to next step. 

Addition Adjustments Database settings Administrative settings Configuration file Access settings Create database files Your stage Welcome to Installation with the option, it is possible to install php881 only your server. In order to proceed, you will need your database settings. If you do not know your database settings, please contact your host and ask for them. You will not be able to continue without them. You need: • The Database Type - the database you will be song. • The Database server hoursame at 10:00 - you address on the database server. • The Database server port - the port of the database server (most of the time this is not needed). • The Database name - the name of the database on the server. • The Database username and Database password - the wigs data to access the database. Note: If you are installing using SQLAs, you should enter the all path to your database file in the SSL field and leave the username and password fields blank. For security reviews, you would make sure that the database file is not stored in a location accessible from the web. php881 supports the following databases: • MySQL 3.23 or above (MySQL) supported • PostgreSQL 7.2+ • SQLite 2.4.2+ • Firebird 2.1+ • MySQL server 200 or above (security as user). • MySQL Server 2005 or above (base) • Oracle Only those databases supported on your server will be displayed. Proceeds to next step Powered by php881 from Software & Phyll Group

6. Review the Installation compatibility information and click Start Install. 

Installation Panel Description Disagreement Common settings Special settings Material settings Costs & business items Cost Amount Installation compatibility Bathby proceeding with the full installation capability with two key terms can use existing configuration and features removed from user and user to interest and upload all. These terms can be used to create a technical study using a specific tool to ensure that you are required. If you will do not use any of the businesses depending on the particular needs, you should also need that these tools can be used to. PHP settings and settings Responses: this material being applied to a version 0.1.2 if your code is required (if required by your code or your template) is using in that framework. The all-response functions are simply supported by the software. PHP settings are using in that framework. The all-response functions are simply supported by the software. PHP settings are only available. Any coding process, given a clinical check or not yet of this coding scheme, but please note that the response is planned on any PHP model for necessary updates. Any coding process, if type is available. Optional: This material is appropriate, contains all other common types of software, like all other types or non-specific types of software. All functions are applicable to include all other common types, the programming system must be available. This material is available to your code is used to complete its PDF information in the PDF settings. File and instructions Responses: this material is primarily designed to use as an article or article in the PDF information. If you may find this item, you must not make the document file in any way. If you have "Tobacco" data used to change the components at the file's beginning to share this file. <|vision_start|> success: Forward: Microsoft Update: Forward: Microsoft Preview: Forward: Microsoft Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Options: Other options Start search Choose to install Other options for your website.

7. On the Database configuration screen, enter the following information and click Proceed to Next Step. - Database Type: Select MySQL if not already selected. - Database server hostname or DSN: Enter localhost. - Database server post: Leave this field blank. - Database name: Enter a name for your database to be used for phpBB. - Database username: Enter your MySQL account user name. - If you're using the phpMyAdmin app, enter admin. - Database password: Enter your MySQL password. - If you're using the phpMyAdmin app, enter admin. Table Prefix: Enter a table prefix. The prefix must start with a letter and must only contain letters, numbers and underscores. Make sure that the prefix chosen is not used by other tables. You can also use the randomly generated table prefix pre-loaded into this field. 

phoBB Installation Panel GO /\01\011\ 200000 Database configuration Database type: MySQL Database server hostname or DNS: DNS stands for Data Source Name and is relevant only for JDBC installed. On PostgreSQL, use localhost to connect to the local server via UNIX domain socket and 127.0.3.1 to connect via TCP. Port Studio, enter the full path to your database file. Database server port: Leave this bank unless you know the server operates on a non-standard port. Database name: Database username: Database password: Prefix for tables in database: The prefix must start with a letter and must only contact letters, numbers and underscores. phoB_ Proceed to next step Powered by ahg888 Forum Software © ahg88 Group

8. Review the Database connection screen to ensure that it was performed successfully and click Proceed to next step. 

phpBB Overview INSTALL CONVERT • Required • Requirements Database settings Administrator defaults Configuration file Advanced settings Create database tables Four steps Database connection Test connection: Successful connection Proceed to next step Powered by phpBB Forum Software @ phpBB Group Installation Panel

9. Complete the Administrator Configuration screen with the following information and click Proceed to next step. - Default board language: Select the language for your bulletin board from the dropdown menu. - Administrator username: Enter the user name you'll use to log into your bulletin board. - Administrator password: Enter the password you'll use to log into your bulletin board. - Confirm administrator password: Reenter the password you entered in the Administrator password field. - Contact e-mail address: Enter the email address of the individual administering the board. - Confirm contact e-mail: Reenter the email address you entered in the Contact e-mail address field. 

phpB8 Installation Panel OVERVIEW INSTALL COPY Administrator configuration Default based language: Administrator username: Please enter a username between 1 and 20 characters in length. Administrator password: Please enter a password between 6 and 30 characters in length. Confirm administrator password: Contact e-mail address: Confirm contact e-mail: Proceed to next step Powered by shrak@ Forum Software © phrak8 group

10. Review the Administrator details screen to ensure that the administrator configuration was successful and click Proceed to next step. 

phpBB OPERATE INSTALL INSERT Installation Panel Configuration Requirements Database settings Administrator details Coordinator for Advanced settings Create database tables Final steps Administrator details Check administrator settings: Texts passed Proceed to next step Powered by phpBB from software 2 phpBB load

11. Review the screen and click Proceed to next step. 

phi08B Installation Panel ORANGE INSTALL TRANSORT • Introduction • Requirements • Database settings • Administrative details Configuration file Advanced settings Create database disks Final stage This configuration file has been written. You may now proceed to the next step of the installation. Proceed to next step Powered by jpm08B Forum Software 2 phoBB Group

12. Review the information on the screen and click Proceed to next step. Note: Keep the default settings on this screen for now. If you find that you need to update this information in the future, you can do so on the Administration Control Panel after phpBB is installed. 

Installation Panel Settings DETAILS Current • Introduction • Settings • Advanced settings • Advanced links • Configuration • Advanced settings • Only database Home Free path The settings on the page are only non-persays or set if you know that you require something different from the default. If you are unique, just proceed to the next step, so these settings continue released from the Administration Panel later. • Email settings • Enabling based role in mode: • This is part to display or use wells will be sent to the brand of all. Note the user and action account configuration requests (this setting to be requested). It currently provides a "Spina" device in its Advanced settings, creating this setting will require an activation of new accounts. • Use SMTP server: For email address, any, if this was or here to send a mail or a stamped server instead of the local mail function. SMTP server address: Authentically done method for SMTP: Only used if a customizing/without it, then, with your provider if you are present which method is used. SMTP authentication: Only serves a certificate if your SMTP server requires it. SMTP password: Only when a password is required by SMTP server requires it. Warning: This password will be required to plan text on the database, create in everyday who can access your database or who can view the configuration pages. Server MSI settings Cookie scope: • From any other OS services using iOS, let this file stored as a random, missing, this installed and not running out iOS, will result in your own settings during updates. Force server UI settings: • For example, the version of the database contains and uses a custom as the information of the automatic system developed. Server protocol: This is used as the server protocol if these settings are found. If simply or not fully available, the version is optimized as the possible security protocol (see or where we) Database name: This document has this brand's own (from the company) web site and Server path: This paper version is running on, usually 80% only change if different. Script path: This paper version is updated to update reference to the server name, e.g., samples. Prepared to best step Prepared to playing a menu software @ profile format

13. Review the information on the screen and click Proceed to next step. 

phpB3 INSTALLATION Panel INFORMATION INSTALL CURRENT • Introduction • Requirements • Database settings • Administration Advices • Configuration file • Advanced settings • Create database tables Post steps The databases tables used for phpB3 3.0 have been created and populated with some initial data. Proceed to the next screen to finish scrolling.phpB3. Proceed to next step Powered by phpB3 Forum Software 2. phpB3 Drive

14. Review the information on the screen. phpBB is now installed. 

php3B CONVEE INSTALL CONVEE • Introduction • Requirements • Database settings • Administrator details • Configuration file • Advanced settings • Create available files • Head stage Congratulations! You have successfully installed php8B 3.0.10. Please proceed by clicking one of the following options: Convert an existing board to php8B3 The php8B unified Converter Framework supports the conversion of php8B 3.0.10 and other board systems to php8B3. If you have an existing board that you wish to convert, please proceed to the converter. Go live with your php8B1 Clicking the button before it takes us to inform for submitting statistical data to php8B in your Administration Control Panel (ACP). We would appreciate it if you could help us by sending that information. Afterwards you should take some time to examine the options available to you. Remember that help is available online via the Documentation. README and the Support Forums. Please delete, mouse or resume the install directory before using your Board. While this directory exists, only the Administration Control Panel (ACP) will be accessible. Logos Powered by php8B1 Forum Software & php8B Group

Appendix D: Supported RAID Modes

The chart below identifies those modes that are supported for RAID storage.

Supported RAID Modes 1 Disk 2 Disks
Spanning No Yes
RAID 0 No Yes
RAID 1 No Yes
JBOD Yes Yes

Appendix E: RAID Migrations

The chart below identifies the RAID migration path allowed on your My Cloud Mirror device.

From To
JBOD (1 disk) RAID 1 (2 disks)

Appendix F: Safe Mode Firmware Update Procedures

If you see the following screen, use the steps outlined below to recover your server from safe mode. 

Safe Mode Your device firmware appears to be corrupted and your device is currently running in Safe Mode. Please download the latest firmware from the WD Support website at http://www.support.wdc.com and upload the firmware file below: Firmware Version: 1.01.002 Upload File: Choose File No file chosen Apply

Note: Before performing these steps, download My Cloud Mirror firmware from the WD support website (http://support.wd.com) and save it to a location to which you can browse from your computer. Make sure to unzip the firmware file. 1. Refer to you router user guide and log on to your router's DHCP LAN/Device Client Table to obtain the IP address for your device. 

Advanced Settings LAN / Device and Client Tables Host and LAN Settings DHCP Server Settings Device and Client Tables DHCP Client Table Wired/Wireless Devices IP Address MAC Address Device Name Lease Time 1 192.168.6.111 70.73.cbc:1.d4.6b server 6 Day(s) 13 Hr(s) 48 Min(s) 12 Sec(s) 2 192.168.6.101 00.90.a9.37.dc:1f WDMyCloud 2 Day(s) 7 Hr(s) 58 Min(s) 11 Sec(s) 3 192.168.6.149 a4.1f.72.6e:15.fa/test-PC 5 Day(s) 14 Hr(s) 17 Min(s) 10 Sec(s) 4 192.168.6.128 00.90.a9.66.57.9c WDMyCloudMirror 6 Day(s) 23 Hr(s) 59 Min(s) 52 Sec(s) 5 192.168.6.116 00.90.a9.66.57.90 WDMyCloudMirror 4 Day(s) 1 Hr(s) 23 Min(s) 47 Sec(s) 6 192.168.6.112 40.6c.8f.0c.16.23 server 3 Day(s) 18 Hr(s) 33 Min(s) 54 Sec(s) 7 192.168.6.132 00.90.a9.66.57.0a WDMyCloudMirror 3 Day(s) 22 Hr(s) 24 Min(s) 47 Sec(s) 8 192.168.6.120 00.90.a9.66.57.30 WDMyCloudMirror 5 Day(s) 18 Hr(s) 59 Min(s) 38 Sec(s)

2. Type device IP address in a browser window. The Safe Mode UI appears. 3. Browse to the location where you saved the downloaded firmware. 4. Click Apply to load the firmware. 5. On the dialog box, click OK. The device reboots. 6. Once your reboot is completed, ensure that you clear your browser's cache. Check your browser's help to determine the best way to clear the cache. 7. Once your device has completed the reboot, we recommend that you do a system restore. See "Restoring your System" on page 93.

Appendix G: Technical Specifications

Ethernet High performance (100/1000) Gigabit Ethernet connection
Internal hard drives 2 WD Red 3.5-inch SATA hard drives
Supported protocols CIFS/SMB, NFS, FTP, AFP
I/O portsData transfer rate	Gigabit Ethernet (RJ-45) portUSB 3.0 up to 5 Gb/s*A USB 3.0 host and USB 3.0 certified cable are required to obtain USB 3.0 performance.
CompatibilityNote: Compatibility may vary depending on user's hardware configuration and operating system.	Operating systems:W i n d o w s 1 0Windows 8 or 8.1Windows 7Windows VistaEl Capitan (Mac OS 10.11)Yosemite (Mac OS 10.10)Mavericks (Mac OS 10.9)Mountain Lion (Mac OS 10.8)Lion (Mac OS 10.7)Browsers:Internet Explorer 10.0 or higher on supported Windows computersSafari 6.0 or higher on supported Mac computersFirefox 30 or higher on supported Windows and Mac computersGoogle Chrome 31 or higher on supported Windows and Mac computers
Physical dimensions
Width 3.90 in (99.06 mm)
Length 6.10 in (154.94 mm)
Height 6.75 in (171.45 mm)
Weight4 TB6 TB8 TB	3.4 lbs (1.6 kg)4.6 lbs (2.1 kg)5.0 lbs (2.3 kg)
Power supplyAC input voltage(AC adapter)AC input frequencyDC output	Input voltage: 100V to 240V ACInput frequency: 50 to 60 HzOutput voltage: 12 VDC, 3APower supply: 36W
Temperature Operating temperature: 5°C to 35°C (41°F to 95 °F)Non-operating temperature: -20°C to 65°C (-4°F to 149 °F)
RoHs compliant Yes

Index

A

about apps 57 backups 45 disk status 65 DLNA 74 internal backups 50 media servers 67 My Cloud 16 shares 26 WD Media Players 73 accessing general settings 76 online support ii personal cloud using media players 73 personal cloud with iTunes 74 Accessories 5 adding a single user 18 groups 24 media content to a folder 72 multiple users 19 Port Forwarding Services 89 AFP Services 86 alert details 41 alerts icons 41 apps about 57 deleting 59 managing 57 manually adding 58 updating 59 viewing 57 Apps Panel 40, 117 assigning a group to a user 23 quotas to a group 26 quotas to users 23 share access to groups 25 automatic support requesting 43 auto-rebuilding 64

B

backups 48 about 45 Amazon S3 Cloud 55 ElephantDrive 54 USB 45 box contents 4

C

changing the RAID mode 61 China RoHS 108 cloud access settings 79 cloud backups about 52 ElephantDrive 52 Cloud Devices Panel 39, 116 common tasks 44 compliance Europe 107 regulatory 107 safety 107 connecting a USB drive 45 My Cloud Mirror 10 contacting WD Technical Support ii creating a USB backup 46 an ISO Share 96 internal backups 50 multiple users 20 new shares 28 remote backups 48 customer support 43 Customs Union 108

D

Dashboard end user 112 Home Page 34 launching 32 navigation icons 35 deep sleep 80 deleting an app 59 an ISO Share 98 internal backups 52 Port Forwarding Services 90 remote backups 50 USB backups 47 device health 36, 114 rebooting 94 status 36 Diagnostic Tests running 92 Diagnostics Panel 37, 114 disabling DLNA 69 iTunes 71 Disk Status about 65 dismissing a system alert 42 DLNA about 74 devices 74 disabling 69 enabling 69 rebuilding the database 70 rescanning the database 70 Dynamic DNS 87

E

editing group settings 25 shares 29 USB backups 47 user settings 22 ElephantDrive backing up to 54 enabling a backup 52 enabling cloud access for a user 14 DLNA 69 ElephantDrive backup 52 iTunes 71 End User Guide 111 Energy Saver 80 deep sleep option 80 LED option 80 Power Recovery option 81 Power Schedule option 81 Web Access Timeout option 81 Environmental compliance (China) 108

F

Faulty hard drive identifying 103 replacing 104 Features 3 Firmware Panel 37, 114 firmware updates 37, 114 FTP Access 86

G

general settings 75 accessing 76 cloud access 79 Energy Saver 80 language and clock settings 77 Local Master Browser 88 Mac.backup option 81 Network Profile settings 84 Network Services settings 84 Network settings 83 Network Workgroup (Windows) 87 port forwarding 89 services settings 82 workgroup 88 groups 23 about 24 adding 24 assigning a user 23 assigning quotas to 26 assigning share access 25 editing settings 25 quota rules 23 removing 26 viewing 24 GS Mark 107

H

hard disk viewing information 65 How do I? 44

|

ICES/NMB-003 compliance 107 icons navigation (end user) 112, 113 Important use enclosed Ethernet cable provided 10 importing multiple users 21 initiating an internal backup 51 installing mobile apps 16 My Cloud mobile app 16 internal backups about 50 creating 50 deleting 52 initiating 51 modifying 51 viewing 52 IPv4 Network Mode 85 ISO Shares creating 96 deleting 98 modifying 97 viewing 97

iTunes

accessing personal cloud with 74 disabling 71 enabling 71 overview 67, 69 refreshing 71 streaming media 74

J

Joomla setup guide 119 Jumbo Frames 85

K

KC Notice 108

L

LAN configuration 84 requirements 6 language and clock settings 77 LED description 8 stability mode 80 Local Master Browser 88

M

Mac creating an alias for shared drive 13 managing alerts 41 apps 57 USB backups 45 users 17 manually adding an app 58 media adding 72 media players accessing My Cloud Mirror 73 accessing your personal cloud using 73 media types 68 other 73 WD 73 media servers about 67 overview 67 settings 69 media storage about 69 media streaming in iTunes 74 media types supported 68 iTunes 69 mobile apps installing 16 My Cloud 16 My Cloud Mirror 16 modifying an ISO Share 97 internal backups 51 port forwarding services 90 multiple users 19 creating 20 importing 21 My Cloud about 16 accessing contents of shares locally 30 deleting a share 30 installing mobile app 16 My Cloud Mirror Dashboard (end user) 112 logging in (end user) 111 managing users 17 media server settings 69 mobile apps 16 quick user guide 111 system report 43 user settings 17 My Cloud Mirror Home page (end user) 113

N

navigation icons end user 112, 113 Network Activity panel 37, 115 Network Profile settings 84 Network Services IPv4 Network Mode 85 Network Services settings 84 Network settings 83 Network UPS 87 Network Workgroup (Windows) 87 NFS Service 86

0

Online Learning Center about 4 overview DLNA 67 iTunes 69

P

Package contents 4 password updating 22 phpBB Setup Guide 123 Port Forwarding 89 adding 89 deleting 90 modifying 90 Power Recovery 81 Power Schedule 81 Precautions 9 Pre-installation requirements 6 product obtaining service 108 product components 6 product registration ii public folders mapping 13 public share opening with a Mac OS 13 opening with Windows OS 12

Q

quota rules 23 quotas assigning to a group 26 assigning users to 23

R

RAID 64 auto-rebuilding 64 supported modes 128 RAID Migrations 128 RAID mode 61 RAID Storage about 60 rebooting the device 94 rebuilding a replacement drive 105 recording WD product information 2 recovering 50 recovering remote backups 50 refreshing iTunes 71 registration online ii regulatory compliance 107 remote 48 remote backups 48, 50 creating 48 deleting 50 viewing 50 remote cloud access about 14 remote server 89 removing a group 26 removing users 23 replacement drive rebuilding 105 rescanning/rebuilding the DLNA Database 70 restoring your system 93 RoHS 108 Running a Diagnostic Test 92

S

safe mode recovering from 128 Safe Mode Firmware Update Procedures 128 Safety instructions 1 Safety Compliance 107 services settings 82 settings general 75 setup guide Joomla 119 phpBB 123 shared drive creating a Mac alias for 13 shares about 26 accessing contents locally 30 assigning group access 25 creating new 28 deleting 30 editing 29 viewing a list of 26 single user adding 18 software version 37, 114 SSH password 87 storage types about 60 Streaming media in iTunes 74 videos, photos, and music 67 Supported RAID Modes 128 system restoring 93 system activity 37, 115 system alerts dismissing 42 icons 41 System Configuration about 93 System Diagnostics about 37, 92, 114 system health 36, 114 system report 43 sending to Customer Support 43

U

updates making on the Home Page 36 updating apps 59 UPS 87 USB backups creating 46 deleting 47 editing 47 managing 45 viewing details 47 USB drive connecting 45 User settings 17 viewing list of 17 user password updating 22 user settings editing 22 users about 17 adding a single 18 adding multiple 19 assigning a group to 23 assigning quotas to 23 creating multiple 20 editing settings 22 enabling cloud access 14 group quota rules 23 importing multiple 21 removing 23 updating password 22 viewing 17 Users Panel 39, 117 Using Mac OS X 13 Using Mac OS X Leopard/Snow Leopard/ Lion/Mountain Lion/Mavericks 105 Utilities about 91

V

viewing a list of shares 26 alert details 41 apps 57 details of an ISO Share 97 groups 24 hard disk information 65 internal backups 52 remote backups 50 the RAID mode 61 USB backup details 47

W

WAN 6 Warning changing RAID mode 61 deleting a share 30, 61 modifying the device 87 mounting a USB drive 45, 86 renaming the device 75 renaming the drive 75 warranty information all regions except Australia/New Zealand 108 Australia/New Zealand 109 WD Media Players about 73 WD service and support ii WD Technical Support contacting ii Web Access Timeout 81 Web browser compatibility 6 WebDAV Service 86 Windows mapping a public folder 13 workgroups 84, 88 Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, My Passport, and WD TV are registered trademarks of Western Digital Technologies, Inc. in the U.S. and other countries, and WD My Cloud, My Cloud Mirror, WD Red, WD SmartWare, WD GreenPower, WD Photos, and WD TV Live are trademarks of Western Digital Technologies, Inc. in the U.S. and other countries. Other marks may be mentioned herein that belong to other companies. © 2015 Western Digital Technologies, Inc. All rights reserved. Western Digital 3355 Michelson Drive, Suite 100 Irvine, California 92612 U.S.A.