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USER MANUAL E1914H Wyse

NOTE: A NOTE indicates important information that helps you make better use of your monitor.

Wyse E1914H - 1

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

Wyse E1914H - 2

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2013 Dell Inc. All rights reserved.

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ENERGY STAR is a registered trademark of the U.S.

Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

2013 - 06 Rev. A00

Contents

Dell Display Manager User's Guide .... 6

Overview 6

Using the Quick Settings Dialog 6

Setting Basic Display Functions 7

Assigning Preset Modes to Applications ..... 7

Applying Energy Conservation Features ..... 9

About Your Monitor 10

Package Contents 10

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Identifying Parts and Controls 12

Monitor Specifications.... 14

Power Management Modes 14

Pin Assignments 16

Plug and Play Capability 18

Flat-Panel Specifications 18

Resolution Specifications 19

Electrical Specifications 19

Preset Display Modes 20

Physical Characteristics 21

Environmental Characteristics 22

LCD Monitor Quality & Pixel Policy 23

Maintenance Guidelines 23

Caring for Your Monitor 23

Setting Up the Monitor....24

Attaching the Stand 24

Connecting Your Monitor 25

Connecting the blue VGA Cable 25

Connecting the white DVI cable (for E2014H only) ..... 25

Removing the Monitor Stand 26

Wall Mounting (Optional) 27

Operating the Monitor 28

Power On the Monitor 28

Using the Front-Panel Controls 28

Front-Panel Keys. 29

Using the On-Screen Display (OSD) Menu ..... 30

Accessing the Menu System 30

OSD Messages 44

Setting the Maximum Resolution 47

Using the Tilt. 48

Troubleshooting 49

Self-Test 49

Built-in Diagnostics. 50

Common Problems 51

Product-Specific Problems 54

Dell Soundbar Problems. 55

Appendix 58

FCC Notices (U.S. Only) and Other Regulatory Information 58

Contact Dell 58

Setting Up Your Monitor .... 59

Setting the display resolution to 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H) (Maximum) ..... 59

If you have a Dell desktop or a Dell portable computer with Internet access 60

If you have a non Dell desktop, portable computer, or graphics card 60

Procedures for setting up dual monitors in Windows Vista®, Windows® 7 or Windows® 8. . . . . . . . . . . . . . . 61

For Windows Vista®. 61

For Windows® 7....63

For Windows® 8....65

Setting Display Styles For Multiple Monitor 67

Dell Display Manager User's Guide

Overview

Dell Display Manager is a Windows application used to manage a monitor or a group of monitors. It allows manual adjustment of the displayed image, assignment of automatic settings, energy management, image rotation and other features on select Dell models. Once installed, Dell Display Manager will run each time the system starts and will place its icon in the notification tray. Information about monitors connected to the system is always available when hovering over the notification tray icon.

Wyse E1914H - Overview - 1

text_image Dell E2014H - Standard 9:55 AM

Using the Quick Settings Dialog

Clicking Dell Display Manager's notification tray icon opens the Quick Settings dialog box. When more than one supported Dell model is connected to the system, a specific target monitor can be selected using the menu provided. The Quick Settings dialog box allows convenient adjustment of the monitor's Brightness and Contrast levels, Preset Modes can be manually selected or set to Auto Mode, and the screen resolution can be changed.

Wyse E1914H - Using the Quick Settings Dialog - 1

text_image Display: Dell E2014H Resolution: 1600x900 Change Auto Mode Configure Manual Mode Standard Brightness: 75% Contrast: 75% Open Dell Display Manager

The Quick Settings dialog box also provides access to Dell Display Manager's advanced user interface which is used to adjust Basic functions, configure Auto Mode and access other features.

Setting Basic Display Functions

A Preset Mode for the selected monitor can be manually applied using the menu on the Basic tab. Alternatively, Auto Mode can be enabled. Auto Mode causes your preferred Preset Mode to be applied automatically when specific applications are active. An onscreen message momentarily displays the current Preset Mode whenever it changes.

The selected monitor's Brightness and Contrast can also be directly adjusted from the Basic tab.

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text_image Dell Display Manager Dell E2014H Basic Auto Mode PowerNap Resolution: 1600x900 Change Auto Mode Use preset mode assignments for active applications Configure Manual Mode Choose a preset mode: Standard Brightness: 75% Contrast: 75%

Assigning Preset Modes to Applications

The Auto Mode tab allows you to associate a specific Preset Mode with a specific application, and apply it automatically. When Auto Mode is enabled, Dell Display Manager will automatically switch to the corresponding Preset Mode whenever the associated application is activated. The Preset Mode assigned to a particular application may be the same on each connected monitor, or it can vary from one monitor to the next.

Dell Display Manager is pre-configured for many popular applications. To add a new application to the assignment list, simply drag the application from the desktop, Windows Start Menu or elsewhere, and drop it onto the current list.

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NOTE: Preset Mode assignments targeting batch files, scripts, and loaders, as well as non-executable files such as zip archives or packed files, are not supported and will be ineffective.

Wyse E1914H - Assigning Preset Modes to Applications - 2

text_image Dell Display Manager Basic Auto Mode PowerNap Assign a preset mode to a specific application. To add an application, drag it to the list: Application Preset Mode Remove Adobe Reader 8.0 Standard Internet Explorer Multimedia Microsoft Office Excel Standard Microsoft Office Outlook Standard Microsoft Office PowerPoint Multimedia Microsoft Office Word Standard Use Game mode for fullscreen Direct3D applications

Applying Energy Conservation Features

On supported Dell models the PowerNap tab will be available to provide energy conservation options. When the screensaver activates, the monitor's Brightness can automatically be set to minimum level or the monitor can be put to sleep in order to save additional power.

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text_image Dell Display Manager Basic Auto Mode PowerNap PowerNap options: Reduce brightness when screensaver activates Put the display to sleep when screensaver activates

About Your Monitor

Package Contents

Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

Wyse E1914H - Package Contents - 1• Monitor
Wyse E1914H - Package Contents - 2• Stand Riser
Wyse E1914H - Package Contents - 3• Stand Base
Wyse E1914H - Package Contents - 4• VESATM Screw Cover
Wyse E1914H - Package Contents - 5• Power Cable (varies with countries)
Wyse E1914H - Package Contents - 6• VGA Cable
Wyse E1914H - Package Contents - 7• DVI Cable (for E2014H)
Wyse E1914H - Package Contents - 8 Wyse E1914H - Package Contents - 9 Wyse E1914H - Package Contents - 10• Drivers and Documentation media• Quick Setup Guide• Product Information Guide

Product Features

The Dell E1914H/E2014H flat-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display. The monitor's features include:

  • E1914H: 47.01cm (18.51 inches) diagonal viewable image size, 1366 x 768 resolution, plus full-screen support for lower resolutions.
  • E2014H: 49.40 cm (19.45 inches) diagonal viewable image size, 1600 x 900 resolution, plus full-screen support for lower resolutions.

- LED backlit

• Tilt adjustment capability.

- Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.

- Plug and play capability if supported by your system.

- On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

- Software and documentation media which includes an information file (INF), Image Color Matching File (ICM), and product documentation.

• Dell Display Manager Software

• ENERGY STAR-compliant.

• Security lock slot.

• Asset Management Capability.

• EPEAT compliant. Gold for E2014H.

- CECP

- RoHS compliant.

• TCO compliant for E2014H

Identifying Parts and Controls

Front View
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text_image Dell 1 2
1. Function buttons (For more information, see Operating the Monitor)
2 Power On/Off button (with LED indicator)

Back View
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text_image DELL 1 2 3 4 5
Label Description Use
1 VESA mounting holes (100 mm)To mount the monitor.
2 Regulatory rating label Lists the regulatory approvals.
3 Regulatory rating label Lists the regulatory approvals.
4 Security lock slot Use a security lock with the slot to help secure your monitor.
5 Dell soundbar mounting bracketsTo attach the optional Dell Soundbar.

Side View
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natural_image Side view of a computer monitor with a curved screen and stand (no text or symbols visible)

Right Side

Bottom View

E1914H:
Wyse E1914H - Bottom View - 1

text_image Diagram of a computer monitor rear panel showing labeled ports and indicators, including port 1 and port 2 with an EVA symbol.
LabelDescription Use
1 AC power connector To connect the monitor power cable.
2 VGA connector To connect your computer to the monitor using a VGA cable.

E2014H:
Wyse E1914H - Bottom View - 2

text_image 1 2 3
LabelDescription Use
1 ACpower connector To connect the monitor power cable.
2 DVIconnector To connect your computer to the monitor using a DVI cable.
3 VGAconnector To connect your computer to the monitor using a VGA cable.

Monitor Specifications

The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor.

Power Management Modes

If you have VESA's DPM compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use. This is referred to as Power Save Mode. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:

E1914H:

VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActive ActiveActiveWhite 18W (Maximum)m) **12 W (Typical)
Active-off mode InactiveInactiveBlankGlowingwhiteLess than 0.5 W
Switch off - - OffLess than 0.5W *

E2014H:

VESA ModesHorizontal SyncVertical SyncVideoPower IndicatorPower Consumption
Normal operationActiveActiveActiveWhite22 W (Maximum) **14 W (Typical)
Active-off modeInactiveInactiveBlank Glowing whiteWhiteLess than 0.5 W
Switch off--OffLess than 0.5 W*

The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be displayed:

Dell E1914H

There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up.

Dell E2014H

There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.

Activate the computer and monitor to gain access to the OSD.

Wyse E1914H - Dell E2014H - 1

NOTE: The Dell E1914H/E2014H monitor is ENERGY STAR®-compliant.

Wyse E1914H - Dell E2014H - 2

* Zero-power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.

Pin Assignments

15-pin D-Sub connector
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text_image 12345 678910 1112131415
Pin NumberMonitor Side of the 15-pin Side Signal Cable
1 VideoRed
2 VideoGreen
3 VideoBlue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

DVI Connector
Wyse E1914H - Pin Assignments - 2

text_image 12 367 □ X X □ □ 8 9 101 114 15 X 6 X □ □ □ 17 1819 22 23 X 2 X □ □ □
Pin Number24-pin Side of the Connected Signal Cable
1 TMDSRX2-
2 TMDSRX2+
3 TMDSGround
4 Floating
5 Floating
6 DDC Clock
7 DDC Data
8 Floating
9 TMDSRX1-
10TMDS RX1+
11TMDS Ground
12Floating
13Floating
14+5 V power
15Self test
16Hot Plug Detect
17TMDS RX0-
18TMDS RX0+
19TMDS Ground
20Floating
21Floating
22TMDS Ground
23TMDS Clock+
24TMDS Clock-

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.

Flat-Panel Specifications

Model number Dell E1914H monitor Dell E2014H monitor
Screen type Active matrix - TFT LCD Active matrix - TFT LCD
Panel Type TN TN
Viewable image dimensions:Diagonal 47.01cm (18.51 inches) 49.40 cm (19.45 inches)Horizontal 409.8 mm (16.13 inches) 432.0 +/- 1.92 mmVertical 230.4 mm (9.07 inches) 239.76 +/- 3.42 mm(9.44 +/- 0.13 inches)
Pixel pitch 0.30 mm 0.27 mm
Viewing angle:Horizontal 90° typicalVertical 65° typical170° typical160° typical
Luminance output200 cd/m2 (typical)250 cd/m2 (typical)
Contrast ratio600 to 1 (typical)1000 to 1 (typical)
Faceplate coatingAntiglare with hard-coating 3HAntiglare with hard-coating 3H
BacklightLED light bar systemLED light bar system
Response Time5 ms typical (black to white)5 ms typical (black to white)
Color Depth16.7 mil colors16.7 mil colors
Color Gamut83 % (typical) **83 % (typical) **

** [E1914H/E2014H] color gamut (typical) is based on CIE1976 (83 %) and CIE1931 (72 %) test standards.

Resolution Specifications

Model number Dell E1914H monitor Dell E2014H monitor
Scan rangeHorizontal 30 kHz to 83 kHz (automatic) 30 kHz to 83 kHz (automatic)Vertical 56 Hz to 75 Hz (automatic) 56 Hz to 76 Hz (automatic)
Maximum preset resolution1366 x 768 at 60 Hz 1600 x 900 at 60 Hz

Electrical Specifications

Model number Dell E1914H/E2014H monitor
Video input signals AnalogRGB: 0.7 Volts +/- 5 %, 75 ohm input impedance
Synchronization input signalsSeparate horizontal and vertical synchronizations,polarity-free TTL level, SOG (Composite SYNC on green)
AC input voltage / frequency / current100 VAC to 240 VAC/50 Hz or 60 Hz + 3 Hz/1.5 A (Max.)
Inrush current 120 V: 30 A(Max.)
240 V: 60 A (Max.)

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image size and centering:

E1914H:

Display ModeHorizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock (MHz)Sync Polarity (Horizontal/ Vertical)
VESA, 720 x 40031.5 70.0 28.3-/+
VESA, 640 x 48031.5 59.9 25.2-/-
VESA, 640 x 48037.5 75.0 31.5-/-
VESA, 800 x 60037.9 60.3 40.0+/+
VESA, 800 x 60046.975.0 49.5+/+
VESA, 1024 x 76848.460.065.0-/-
VESA, 1024 x 76860.075.078.8+/+
VESA, 1280 x 102480.075.0135.0+/+
VESA, 1366 x 76847.7 59.885.5 +/+

E2014H:

Display ModeHorizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock (MHz)Sync Polarity (Horizontal/ Vertical)
VESA, 720 x 40031.570.128.3-/+
VESA, 640 x 48031.559.925.2-/-
VESA, 640 x 48037.575.031.5-/-
VESA, 800 x 60037.960.340.0+/+
VESA, 800 x 60046.975.049.5+/+
VESA, 1024 x 76848.460.065.0-/-
VESA, 1024 x 76860.075.078.8+/+
VESA, 1152 x 86467.5 75.0108.0+/+
VESA, 1280 x 102464.060.0108.0+/+
VESA, 1280 x 102480.075.0135.0+/+
VESA, 1600 x 90060.0 60.0108.0+/+

Physical Characteristics

The following table lists the monitor's physical characteristics:

Model Number DellE1914H monitor DellE2014H monitor
Connector type D-subminiature, blue connectorD-subminiature, blue connector; DVI-D: white connector
Signal cable type Anaog: Detachable, D-Sub, 15-pin, shipped attached to the monitorD-sub: Detachable, Analog, 15-pin. DVI-D: Detachable, DVI-D, Solid pins
Dimensions: (with stand) Height 354.1 mm (13) Width 446.4 mm (17.5) Depth94 inches) 358.8 mm (14.12 inches) 57 inches) 473.9 mm (typical), 165.5 mm (6.52 inches)468.6 mm (minimum) (18.66 inches (typical), 18.45 inches (minimum)) 165.5 mm (6.52 inches)
Dimensions: (without stand) Height 267.0 mm (10) Width 446.4 mm (17.5) Depth 46.5 mm (1.83)51 inches) 276.3 mm (10.88 inches) 57 inches) 473.9 mm (typical), 46.5 mm (1.83 inches)468.6 mm (minimum) (18.66 inches (typical), 18.45 inches (minimum))
Stand dimensions: • Height • Width • Depth149.0 mm (5.87 inches) 180.6 mm (7.11 inches) 165.5 mm (6.52 inches)149.0 mm (5.87 inches) 180.6 mm (7.11 inches) 165.5 mm (6.52 inches)
Weight: Weight with packaging Weight with stand assembly and cables3.60 kg (7.94 lb) 2.99 kg (6.59 lb)4.25 kg (9.37 lb) 3.14 kg (6.92 lb)
Weight without stand assembly(For wall mount or VESA mount considerations - no cables)2.39 kg (5.27 lb) 2.41 kg ($31 lb)
Weight of stand assembly0.33 kg (0.73 lb) 0.33 kg (0.73 lb)

Environmental Characteristics

The following table lists the environmental conditions for your monitor:

Model Number Dell E1914H monitor Dell E2014H monitor
Temperature
• Operating0 °C to 40 °C (32 °F to 104 °F)0 °C to 40 °C (32 °F to 104 °F)
• Non-operatingStorage: -20 °C to 60 °C (-4 °F to 140 °F)Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
• Operating10 % to 80 % (non-condensing)10 % to 80 % (non-condensing)
• Non-operatingStorage: 5 % to 90 % (non-condensing)Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)Shipping: 5 % to 90 % (non-condensing)
Altitude
• Operating5,000 m (16,387 ft) max 5,000 m (16,387 ft) max
• Non-operating12,191 m (40,000 ft) max 12,191 m (40,000 ft) max
Thermal dissipation 75.09 BTU/hour (maximum)85.33 BTU/hour (maximum)
61.43 BTU/hour (typical)68.26 BTU/hour (typical)

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a "bright dot." When the pixel remains black, it is known as a "dark dot."

In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at:

http://www.dell.com/support/monitors.

Maintenance Guidelines

Caring for Your Monitor

Wyse E1914H - Caring for Your Monitor - 1

CAUTION: Read and follow the safety instructions before cleaning the monitor.

Wyse E1914H - Caring for Your Monitor - 2

CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:

  • To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
  • Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
  • If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
  • Handle your monitor with care as a darker-colored monitor may scratch and show white scuff marks more than a lighter-colored monitor.
  • To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.

Setting Up the Monitor

Attaching the Stand

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NOTE: The stand base is detached when the monitor is shipped from the factory.

  1. Assemble the stand riser to stand base.

Wyse E1914H - Attaching the Stand - 2

natural_image Diagram showing a mechanical assembly with two black components and an arrow indicating transformation (no text or symbols)

a. Place the monitor stand base on a stable table top.

b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place.

  1. Attach the stand assembly to the monitor:

Wyse E1914H - Attaching the Stand - 3

natural_image Front view of a black Dell monitor with a stand and two yellow arrows indicating upward movement (no text or symbols on the device itself)

a. Place the monitor on a soft cloth or cushion near the edge of desk.

b. Align the stand assembly bracket to the monitor groove.

c. Insert the bracket towards monitor until it locks in place.

Connecting Your Monitor

Wyse E1914H - Connecting Your Monitor - 1

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

To connect your monitor to the computer:

  1. Turn off your computer and disconnect the power cable.

  2. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not use both cables on the same at the same time. Use both the cables only when they are connected to two different computers with appropriate video systems.

Connecting the blue VGA Cable
Wyse E1914H - Connecting Your Monitor - 2

text_image Diagram showing computer monitor connected to a server with labeled ports and cable connections

Connecting the white DVI cable (for E2014H only)
Wyse E1914H - Connecting Your Monitor - 3

text_image Diagram showing computer monitor and server rack with labeled ports and connection points

Wyse E1914H - Connecting Your Monitor - 4

Note: The graphics are used for the purpose of illustration only. Appearance on the computer may vary.

Removing the Monitor Stand

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text_image DELL 1 2 1

After placing the monitor panel on a soft cloth or cushion, complete the following steps to remove the base:

  1. Use a long screwdriver to push the release latch located in a hole just above the stand.

  2. Once the latch is released, remove the base away from the monitor.

Wall Mounting (Optional)

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text_image Dell ① ②

figure 1
Wyse E1914H - Wall Mounting (Optional) - 2

flowchart
graph TD
    A["Dell"] --> B["Data Flow"]
    B --> C["Laptop Interface"]
    B --> D["App Interface"]
    C --> E["Data Input"]
    D --> F["Data Output"]

figure 2

(Screw dimension: M4 x 10 mm).

Refer to the instructions that come with the VESA-compatible base mounting kit.

  1. Place the monitor panel on a soft cloth or cushion on a stable flat table.
  2. Remove the stand.
  3. Remove the VESA™ Screw Cover (figure 1)
  4. Use a screwdriver to remove the four screws securing the plastic cover. (figure 2)
  5. Attach the mounting bracket from the wall mounting kit to the LCD.
  6. Mount the LCD on the wall by following the instructions that came with the base mounting kit.

NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 9.00 kg (for E1914H)/ 9.12 kg (for E2014H)

Operating the Monitor

Power On the Monitor

Pressthe button to turn on the monitor.

Wyse E1914H - Power On the Monitor - 1

natural_image Simple grayscale diagram of a rectangular frame with vertical lines and a small hand pointing to the bottom right corner (no text or symbols)

Using the Front-Panel Controls

Use the keys on the front of the monitor to adjust the image settings.

Wyse E1914H - Using the Front-Panel Controls - 1

text_image Preset Mdoes Brightness / Contrast Menu Exit
Front-Panel Keys Description
AWyse E1914H - Using the Front-Panel Controls - 2Preset modesUse the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu.
BWyse E1914H - Using the Front-Panel Controls - 3Brightness /ContrastUse the Brightness / Contrast key to direct access to the "Brightness" and "Contrast" control menu.
CWyse E1914H - Using the Front-Panel Controls - 4MenuUse the Menu key to open the on-screen display (OSD).
DWyse E1914H - Using the Front-Panel Controls - 5ExitUse the Exit key to exit on-screen display (OSD) from menu and sub-menus.

Front-Panel Keys
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text_image A B C D
Front-Panel Keys Description
AWyse E1914H - Using the Front-Panel Controls - 7Use theUpkey to adjust (increase ranges) items in the OSD menu.
BWyse E1914H - Using the Front-Panel Controls - 8Use theDownkey to adjust (decrease ranges) items in the OSD menu.
CWyse E1914H - Using the Front-Panel Controls - 9Use theOKkey to confirm your selection.
DWyse E1914H - Using the Front-Panel Controls - 10Use theBackkey to go back to the previous menu.

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

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NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.

  1. Press the ☐ button to open the OSD menu and display the main menu.

Main Menu
Wyse E1914H - Accessing the Menu System - 2

bar | Device | Resolution (x768) | Maximum Resolution (x768) | Energy Use | | :--- | :--- | :--- | :--- | | Dell E1914H | 1024 | 1366 | 75 | | Dell E2014H | 1024 | 1600 | 75 |
  1. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
  2. To select the highlighted item on the menu press the button again.
  3. Press the ▲ and ▼ buttons to select the desired parameter.
  4. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes.
  5. Select the ☑ to return to previous menu without accepting current settings or √ to accept and return to previous menu.

The table below provides a list of all the OSD menu options and their functions.

Icon Menu and SubmenusDescription
Wyse E1914H - Accessing the Menu System - 3Energy Use This meter shows the energy level being consumed by the monitor in real time.
Wyse E1914H - Accessing the Menu System - 4Brightness/ ContrastUse the Brightness and Contrast menu to adjust the Brightness/Contrast.
Wyse E1914H - Accessing the Menu System - 5
Wyse E1914H - Accessing the Menu System - 6
BrightnessAllows you to adjust the brightness or luminance of the backlight.Press the ▲key to increase brightness and press the▼key to decrease brightness (min 0 ~ max 100).
Contrast Allowsyou to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment.Press the ▲key to increase contrast and press the▼key to decrease contrast (min 0 ~ max 100).

Wyse E1914H - Accessing the Menu System - 7

Auto Adjust Use this key to activate automatic setup and adjust menu.

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text_image Dell E1914H Energy Use Brightness / Contrast Auto Adjust Press ✓ to adjust the screen automatically. Color Settings Display Settings Energy Settings Menu Settings Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1366x768, 60Hz Dell E2014H Energy Use Brightness / Contrast Auto Adjust Press ✓ to adjust the screen automatically. Input Source Color Settings Display Settings Energy Settings Menu Settings Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1600x900, 60Hz

The following dialog appears on a black screen as the monitor self-adjusts to the current input:

Auto Adjustment in Progress...

Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display Settings.

NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.

This option is only available when you are using the analog (VGA) connector.

Wyse E1914H - Auto Adjustment in Progress... - 1Input Source (for E2014H only)Use the Input Source menu to select between different video signals that may be connected to your monitor.
Wyse E1914H - Auto Adjustment in Progress... - 2
Auto SelectSelect Auto Select to scan for available input signals.
VGASelect VGA input when you are using the analog (VGA) connector. Push →to select the VGA input source.
DVI-DSelect DVI-D input when you are using the Digital (DVI) connector. Push →to select the DVI input source.

Wyse E1914H - Auto Adjustment in Progress... - 3

Color Settings

Use the Color Settings menu to adjust the monitor's color settings.

Wyse E1914H - Color Settings - 1

text_image Dell E1914H Energy Use Brightness / Contrast Input Color Format RGB Auto Adjust Preset Modes Standard Color Settings Reset Color Settings Display Settings Energy Settings Menu Settings Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1366x768, 60Hz

Wyse E1914H - Color Settings - 2

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text_image Dell E2014H Brightness / Contrast Input Color Format RGB Auto Adjust Preset Modes Standard Input Source Color Settings Display Settings Energy Settings Menu Settings Other Settings Personalize Resolution: 1024x768, 60Hz Energy Use Maximum Resolution: 1600x900, 60Hz

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Input Color Format

Allows you to set the video input mode to:

- RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI to DVI adapter.

- YPbPr: Select this option if your DVD player supports only YPbPr output.

Preset Modes Allows you to choose from a list of preset color modes.

Wyse E1914H - Input Color Format - 1

text_image Dell E1914H Energy Use Brightness / Contrast Input Color Format Auto Adjust Preset Modes ✓ Standard Color Settings Reset Color Settings Multimedia Display Settings Text Energy Settings Warm Menu Settings Cool Custom ColorOther Setting Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1366x768, 60Hz

Wyse E1914H - Input Color Format - 2

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text_image Dell E2014H Energy Use Brightness / Contrast Input Color Format Auto Adjust Preset Modes Standard Input Source Reset Color Settings Multimedia Color Settings Text Display Settings Warm Energy Settings Cool Menu Settings Custom Color Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1600x900, 60Hz

Wyse E1914H - Input Color Format - 4

  • Standard: Loads the monitor's default color settings. This is the default preset mode.
  • Multimedia: Loads color settings ideal for multimedia applications.
    • Text: Loads color settings ideal for office environment.
  • Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint.
    • Cool: Decreases the color temperature. The screen appears cooler with a blue tint.
  • Custom Color: Allows you to manually adjust the color settings. Press the ⚠ and ⏻ keys to adjust the Red, Green, and Blue values and create your own preset color mode.

Reset Color Settings Resets your monitor's color settings to the factory defaults.

Wyse E1914H - Input Color Format - 5

Display Settings

Use the Displays Settings menu to adjust the monitor's display settings.

Wyse E1914H - Display Settings - 1

text_image Dell E1914H Energy Use Brightness / Contrast Aspect Ratio Wide 16:9 Auto Adjust Horizontal Position 50 Color Settings Vertical Position 50 Display Settings Sharpness 50 Energy Settings Pixel Clock 50 Menu Settings Phase 50 Other Settings Reset Display Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1366x768, 60Hz

Wyse E1914H - Display Settings - 2

Wyse E1914H - Display Settings - 3

text_image Dell E2014H Energy Use Brightness / Contrast Aspect Ratio Wide 16:9 Auto Adjust Horizontal Position 50 Vertical Position 50Input Source Color Settings Sharpness 50 Display Settings Pixel Clock 50 Energy Settings Phase 50 Menu Settings Reset Display Settings Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1600x900, 60Hz

Wyse E1914H - Display Settings - 4

Aspect RatioAdjusts the image ratio as Wide 16:9, 4:3, or 5:4.NOTE:Wide 16:9 adjustment is not required at maximum preset resolution 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H).
Horizontal PositionUse ▲ or ▼ the buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).
Vertical PositionUse the ▲ or ▼ buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
SharpnessThis feature can make the image look sharper or softer. Use ▲ or ▼ to adjust the sharpness from '0' to '100'.
Pixel ClockThe Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use ▲ or ▼ buttons to adjust for best image quality.
PhaseIf satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again.
Reset Display SettingsSelect this option to restore default display settings.
Wyse E1914H - Display Settings - 5Energy SettingsWyse E1914H - Display Settings - 6 Wyse E1914H - Display Settings - 7
Wyse E1914H - Display Settings - 8 Wyse E1914H - Display Settings - 9
Power Button LEDAllows you to set the power LED indicator on or off to save energy.
Reset Energy SettingsSelect this option to restore default Energy Settings.

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Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.

Wyse E1914H - Menu Settings - 1

text_image Dell E1914H Energy Use Brightness / Contrast Language English Auto Adjust Transparency 20 Color Settings Timer 20s Display Settings Lock Unlock Energy Settings Reset Menu Settings Menu Settings Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1366x768, 60Hz

Wyse E1914H - Menu Settings - 2

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text_image Dell E2014H Energy Use Brightness / Contrast Language English Auto Adjust Transparency 20 Timer 20sInput Source Lock UnlockColor Settings Display Settings Reset Menu Settings Energy Settings Menu Settings Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1600x900, 60Hz

Wyse E1914H - Menu Settings - 4

LanguageAllows you to set the OSD display to one of eight languages: English, Spanish, French, German, Portuguese, Russian, Simplified Chinese, or Japanese.
TransparencyAllows you to adjust the OSD background from opaque to transparent.
TimerAllows you to set the time for which the OSD remains active after you press a key on the monitor.Use the ⚠ and ⚡ keys to adjust the slider in 1 second increments, from 5 to 60 seconds.
LockControls user access to adjustments. When Lock is selected, no user adjustments are allowed. All keys are locked except ⚙ key.NOTE:When the OSD is locked, pressing the menu key takes you directly to the OSD settings menu, with 'OSD Lock' pre-selected on entry. Press and hold ⚤ key for 10 seconds to unlock and allow user access to all applicable settings.
Reset Menu SettingsSelect this option to restore default menu settings.
Wyse E1914H - Menu Settings - 5Other SettingsWyse E1914H - Menu Settings - 6Wyse E1914H - Menu Settings - 7
Wyse E1914H - Menu Settings - 8Wyse E1914H - Menu Settings - 9
DDC/CIDDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc.Enable (Default): Optimizes the performance of your monitor and provides a better customer experience.Disable: Disables the DDC/CI option and the following message appears on the screen.Wyse E1914H - Menu Settings - 10
LCD ConditioningThis feature will help reduce minor cases of image retention.If an image appears to be stuck on the monitor, selectLCD Conditioningto help eliminate any image retention. Using the LCD Conditioning feature may take some time. LCD Conditioning feature cannot remove severe cases of image retention or burn-in.NOTE: Use LCD Conditioning only when you experience a problem with image retention.The below warning message appears once user selects "Enable" LCD Conditioning.Dell E1914H / E2014HThe feature will help reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run.Do you wish to continue?NoYes
Reset Other SettingsSelect this option to restore default other settings, such as DDC/CI.
Factory ResetResets all OSD settings to the factory preset values.

Wyse E1914H - Menu Settings - 11

Personalize Selecting this option allows you to set two shortcut keys.
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text_image Dell E1914H Energy Use Brightness / Contrast Shortcut Key 1 Preset Modes Auto Adjust Shortcut Key 2 Brightness / Contrast Color Settings Reset Personalization Display Settings Energy Settings Menu Settings Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1366x768, 60Hz

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text_image Dell E2014H Energy Use Brightness / Contrast Shortcut Key 1 Preset Modes ▶ Auto Adjust Shortcut Key 2 Brightness / Contrast ▶ Input Source Reset Personalization Color Settings Display Settings Energy Settings Menu Settings Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1600x900, 60Hz

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Shortcut Key 1
User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source" (for E2014H only), "Aspect Ratio" and set as shortcut key.
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text_image Dell E1914H Energy Use Brightness / Contrast Shortcut Key 1 ✓ Preset Modes Shortcut Key 2 Brightness / Contrast Auto Adjust Color Settings Reset Personalization Auto Adjust Display Settings Aspect Raito Energy Settings Menu Settings Other Settings Personalize Resolution: 1024x768, 60Hz Maximum Resolution: 1366x768, 60Hz

Wyse E1914H - Menu Settings - 17

Wyse E1914H - Menu Settings - 18Wyse E1914H - Menu Settings - 19
Shortcut Key 2User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source" (for E2014H only), "Aspect Ratio" and set as shortcut key.
Wyse E1914H - Menu Settings - 20Wyse E1914H - Menu Settings - 21
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Reset Personaliza-tionAllows you to restore shortcut key to the default setting.

OSD Messages

When the monitor does not support a particular resolution mode you will see the following message:

E1914H:

Dell E1914H

The current input timing is not supported by the monitor display. Please change your input timing to 1366x768, 60Hz or any other monitor listed timing as per the monitor specifications.

E2014H:

Dell E2014H

The current input timing is not supported by the monitor display. Please change your input timing to 1600x900, 60Hz or any other monitor listed timing as per the monitor specifications.

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H).

You will see the following message before the DDC/CI function is disabled.

Dell E1914H / E2014H

The function of adjusting display setting using PC application will be disabled.

Do you wish to disable DDC/CI function?

No

Yes

When the monitor enters the Power Save mode, the following message appears:

Dell E1914H / E2014H

Entering Power Save Mode.

Activate the computer and wake up the monitor to gain access to the OSD.

If you press any button other than the power button, the following messages will appear depending on the selected input:

Dell E1914H

There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up.

Dell E2014H

There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu.

If VGA or DVI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 5 minutes if left at this state.

Dell E1914H / E2014H

Wyse E1914H - Dell E1914H / E2014H - 1

No VGA Cable

The display will go into Power Save Mode in 5 minutes

Dell E2014H

Wyse E1914H - Dell E2014H - 1

No DVI-D Cable

The display will go into Power Save Mode in 5 minutes

See Solving Problems for more information.

Setting the Maximum Resolution

To set the Maximum resolution for the monitor:

Windows XP:

  1. Right-click on the desktop and select Properties.
  2. Select the Settings tab.
  3. Click OK.

  4. Set the screen resolution to 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H).

Windows Vista® , Windows® 7 , Windows® 8:

  1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.
  2. Right-click on the desktop and click Screen Resolution.
  3. Click the dropdown list of the screen resolution and select 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H).
  4. Click OK.

If you do not see 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H) as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:

If you have a Dell desktop or portable computer:

- Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

  • Go to the support site for your computer and download the latest graphic drivers.
  • Go to your graphics card website and download the latest graphic drivers.

Using the Tilt

Tilt

With the stand assembly, you can tilt the monitor for the most comfortable viewing angle.

21° typical (maximum 22°) 5° typical (maximum 5.5°)

Wyse E1914H - Tilt - 1

text_image DELL

Wyse E1914H - Tilt - 2

NOTE: The stand base is detached when the monitor is shipped from the factory.

Troubleshooting

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WARNING: Before you begin any of the procedures in this section, follow the Safety Instruction

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

  1. Turn off both your computer and the monitor.
  2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer.
  3. Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

Wyse E1914H - Self-Test - 1

text_image Dell E1914H / E2014H No VGA Cable The display will go into Power Save Mode in 5 minutes
  1. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode after 5 minutes if left at this state.
  2. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Wyse E1914H - Self-Test - 2

NOTE: Self-test feature check is not available for S-Video, Composite, and Component video modes.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

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text_image 1 2 3 4 5

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NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

  1. Ensure that the screen is clean (no dust particles on the surface of the screen).
  2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
  3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
  4. Carefully inspect the screen for abnormalities.
  5. Press the Button 4 on the front panel again. The color of the screen changes to red.
  6. Inspect the display for any abnormalities.
  7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.

The test is complete when the white screen appears. To exit, press the Button 4 again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions.

Common SymptomsWhat You ExperiencePossible Solutions
No Video/Power LED offNo picture • Ensure thatthe video cable connecting the monitor and the computer is properly connected and secure.·Verify that the power outlet is functioning properly using any other electrical equipment.·Ensure that the power button is depressed fully.·Check the LED Button option under Energy Setting in OSD menu
No Video/Power LED onNo picture or no brightness·Increase brightness & contrast controls via OSD.·Perform monitor self-test feature check.·Check for bent or broken pins in the video cable connector.·Ensure that the correct input source is selected via theInput Source Select menu.·Run the built-in diagnostics.
Poor Focus Picture is fuzzy, blurry, or ghosting·Perform Auto Adjust via OSD.·Adjust the Phase and Pixel Clock controls via OSD.·Eliminate video extension cables.·Reset the monitor toFactory Settings.·Change the video resolution to the correct aspect ratio (16:9).
Shaky/Jittery Video Wavypicture or fine movement·Perform Auto Adjust via OSD.·Adjust the Phase and Pixel Clock controls via OSD.·Reset the monitor toFactory Settings.·Check environmental factors.·Relocate the monitor and test in another room.
Missing Pixels LCD screen has spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/ monitors.
Stuck-on Pixels LCD screen has bright spots• Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/ monitors.
Brightness Problems Picture too dim or too bright• Reset the monitor to Factory Settings. • Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD.
Geometric Distortion Screen not centered correctly• Reset the monitor to Factory Settings. • Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD. NOTE: When using ‘DVI-D’, the positioning adjustments are not available.
Horizontal/Vertical LinesScreen has one or more lines• Reset the monitor to Factory Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. NOTE: When using ‘DVI-D’, the Pixel Clock and Phase adjustments are not available.
Synchronization ProblemsScreen is scrambled or appears tornReset the monitor to Factory Settings.Perform Auto Adjust via OSD.Adjust Phase and Pixel Clock controls via OSD.Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.Check for bent or broken pins in the video cable connector.Restart the computer in the safe mode.
Safety-Related Issues Visible signs of smoke or sparksDo not perform any troubleshooting steps.Contact Dell immediately.
Intermittent Problems Monitor malfunctions on & offEnsure that the video cable connecting the monitor to the computer is connected properly and is secure.Reset the monitor to Factory Settings.Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing Color Picture mssing color • Perform mmonitor self-testfeature check.Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.Check for bent or broken pins in the video cable connector.
Wrong Color Picture color not good • Change thethe Color Setting Modein the Color Settings OSD to Graphics or Video depending on the application.Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off.Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Image retention from a static image left on the monitor for a long period of timeFaint shadow from the static image displayed appears on the screen• Use the Power Management feature to turn off the monitor at all times when not in use (for more information, seePower Management Modes.Alternatively, use a dynamically changing screensaver.

Product-Specific Problems

Specific SymptomsWhat You ExperiencePossible Solutions
Screen image is too smallImage is centered on screen, but does not fill entire viewing areaReset the monitor to Factory Settings.
Cannot adjust the monitor with the buttons on the front panelOSD does not appear on the screenTurn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
No Input Signal when user controls are pressedNo picture, the LED light is white. When you press "up", "down" or "Menu" key, the message " No input signal" will appear.Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.Reset the computer or video player.
The picture does not fill the entire screenThe picture cannot fill the height or width of the screen• Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.• Run the built-in diagnostics.

Wyse E1914H - Common Problems - 1

NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.

Dell Soundbar Problems

Common SymptomsWhat You ExperiencePossible Solutions
No sound for system where the Soundbar draws power from an AC adapterNo power to Soundbar - the power indicator is offTurn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (white LED) on the front of the Soundbar is illuminated.Confirm that the power cable from the Soundbar is plugged into the adapter.
No Sound Soundbar haspower - power indicator is onPlug the audio line-in cable into the computer's audio out jack.Set all volume controls to their maximum and ensure that the mute option is not enabled.Play some audio content on the computer (example, audio CD, or MP3).Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.Clean and reseat the audio line-in plug.Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
Distorted Sound Computer's sound card is used as the audio sourceClear any obstructions between the Soundbar and the user.Confirm that the audio line-in plug is completely inserted into the jack of the sound card.Set all Windows volume controls to their midpoints.Decrease the volume of the audio application.Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.Clean and re-seat the audio line-in plug.Troubleshoot the computer's sound card.Test the Soundbar using another audio source (For example: portable CD player, MP3 player).Avoid using an audio cable extension or audio jack converter.
Distorted Sound Other audio source is usedClear any obstructions between the Soundbar and the user.Confirm that the audio line-in plug is completely inserted into the jack of the audio source.Decrease the volume of the audio source.Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.Clean and reseat the audio line-in plug.
Unbalanced Sound OutputSound from only one side of SoundbarClear any obstructions between the Soundbar and the user.Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source.Set all Windows audio balance controls (L-R) to their midpoints.Clean and reseat the audio line-in plug.Troubleshoot the computer's sound card.Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
Low Volume Volume is too low • Clear any obstructions between the Soundbar and the user. • Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. • Set all Windows volume controls to their maximum. • Increase the volume of the audio application. • Test the Soundbar using another audio source (For example: portable CD player, MP3 player)

Appendix

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WARNING: Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may cause undesired operation

Contact Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

Wyse E1914H - Contact Dell - 1

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To get online monitor support content:

  1. Visit www.dell.com/support/monitors

To contact Dell for sales, technical support, or customer service issues:

  1. Visit www.dell.com/support.
  2. Verify your country or region in the Choose A Country/Region drop-down menu at the top left of the page.
  3. Click Contact Us on the top left side of the page.
  4. Select the appropriate service or support link based on your need.
  5. Choose the method of contacting Dell that is convenient for you.

Setting Up Your Monitor

Setting the display resolution to 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H) (Maximum)

For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H) pixels by performing the following steps:

In Windows XP:

  1. Right-click on the desktop and click Properties.
  2. Select the Settings tab.
  3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H).
  4. Click OK.

In Windows Vista®, Windows® 7, Windows® 8:

  1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.
  2. Right-click on the desktop and click Screen Resolution.
  3. Click the dropdown list of the screen resolution and select 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H).
  4. Click OK.

If you do not see 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H) as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided

1: If you have a Dell desktop or a Dell portable computer with Internet access
2: If you have a non Dell desktop, portable computer, or graphics card

If you have a Dell desktop or a Dell portable computer with Internet access

  1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics
  2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H) again.
    NOTE: If you are unable to set the resolution to 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H), please contact Dell to inquire about a graphics adapter that supports these resolutions.

If you have a non Dell desktop, portable computer, or graphics card

In Windows Vista®, Windows® 7, Windows® 8:

  1. For Windows® 8 only, select the Desktop tile to switch to classic desktop.
  2. Right-click on the desktop and click Personalization.
  3. Click Change Display Settings.
  4. Click Advanced Settings.
  5. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
  6. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com).
  7. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H) again.

NOTE: If you are unable to set the resolution to 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H), please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1366 x 768 (for E1914H) or 1600 x 900 (for E2014H).

Procedures for setting up dual monitors in Windows Vista®, Windows® 7 or Windows® 8

For Windows Vista®

Connect the external monitor(s) to your laptop or desktop using a video cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method.

Method 1: Using keyboard shortcut "Win+P"

  1. Press the Windows logo key + P on your keyboard.
  2. While holding down the Windows logo key, press P to toggle between the display selections.

Wyse E1914H - Method 1: Using keyboard shortcut "Win+P" - 1

Wyse E1914H - Method 1: Using keyboard shortcut "Win+P" - 2

text_image Disconnect Projector Duplicate Extend Projector only

Method 2: Using the "Personalize" menu

  1. Right-click on the desktop and click Personalize.
AMD VISION Engine Control Center
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Personalize

2. Click Display Settings.

Wyse E1914H - Click Display Settings. - 1

text_image Control Panel > Appearance and Personalization > Personalization Tasks Change desktop icons Adjust font size (DP) Personalize appearance and sounds Window Color and Appearance Fine tune the color and style of your windows. Desktop Background Choose from available backgrounds or colors or use one of your own pictures to decorate the desktop. Screen Saver Change your screen saver or adjust when it displays. A screen saver is a picture or animation that covers your screen and appears when your computer is idle for a set period of time. Sounds Change which sounds are heard when you do everything from getting e-mail to emptying your Recycle Bin. Mouse Pointers Pick a different mouse pointer. You can also change how the mouse pointer looks during such activities as clicking and selecting. Theme Change the theme. Themes can change a wide range of visual and auditory elements at one time including the appearance of menus, icons, backgrounds, screen savers, some computer sounds, and mouse pointers. Display Settings Adjust your monitor resolution, which changes the view so more or fewer items fit on the screen. You can also control monitor flicker (refresh rate).

3. Click Identify Monitors.

- You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor.

Wyse E1914H - Click Identify Monitors. - 1

text_image Display Settings Monitor Drag the icons to match your monitors. Identify Monitors 1 2 1. Generic PnP Monitor on ATI Radeon HD 4800 Series ✓ This is my main monitor ✓ Extend the desktop onto this monitor Resolution: Low High Colors: Highest (32 bit) 1440 by 900 pixels How do I get the best display? Advanced Settings... OK Cancel Apply

For Windows® 7

Connect the external monitor(s) to your laptop or desktop using a video cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method.

Method 1: Using keyboard shortcut "Win+P"

Wyse E1914H - Method 1: Using keyboard shortcut "Win+P" - 1

  1. Press the Windows logo key + P on your keyboard.
  2. While holding down the Windows logo key, press P to toggle between the display selections.

Wyse E1914H - Method 1: Using keyboard shortcut "Win+P" - 2

text_image Disconnect Projector Duplicate Extend Projector only

Method 2: Using the "Screen Resolution" menu

  1. Right-click on the desktop and click Screen resolution.

Wyse E1914H - Method 2: Using the "Screen Resolution" menu - 1

text_image View Sort by Refresh Paste Paste shortcut Graphics Properties... Graphics Options NVIDIA Control Panel Next desktop background New Screen resolution Gadgets Personalize
  1. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect.

- You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor.

Wyse E1914H - Method 2: Using the "Screen Resolution" menu - 2

text_image Change the appearance of your displays Detect Identify Display: 2. Generic Non-PnP Monitor Resolution: 1024 × 768 Orientation: Landscape Multiple displays: Extend these displays You must select Apply before making additional changes. Make this my main display Advanced settings Connect to a projector (or press the key and tap P) Make text and other items larger or smaller What display settings should I choose? OK Cancel Apply

For Windows® 8

Connect the external monitor(s) to your laptop or desktop using a video cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method.

Method 1: Using keyboard shortcut "Win+P"

  1. Press the Windows logo key + P on your keyboard.
  2. While holding down the Windows logo key, press P to toggle between the display selections.

Wyse E1914H - Method 1: Using keyboard shortcut "Win+P" - 1

Wyse E1914H - Method 1: Using keyboard shortcut "Win+P" - 2

text_image Second screen Project to a connected screen PC screen only Duplicate Extend Second screen only

Method 2: Using the "Screen Resolution" menu

  1. From the Start screen, select Desktop tile to switch to the Classic Windows desktop.

Wyse E1914H - Method 2: Using the "Screen Resolution" menu - 1

text_image Start Mail 20 Wednesday Internet Explorer People Photos Maps Messaging Video Music Desktop Weather Xbox LIVE Games
  1. Right-click on the desktop and click Screen resolution.

Wyse E1914H - Method 2: Using the "Screen Resolution" menu - 2

text_image View Sort by Refresh Paste Paste shortcut New Screen resolution Gadgets Personalize
  1. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect.

- You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor.

Wyse E1914H - Method 2: Using the "Screen Resolution" menu - 3

text_image Screen Resolution Appearance and Personalization ▶ Display ▶ Screen Resolution Search Control Panel Change the appearance of your displays Detect Identify Display: 2. DELL U2312HM Resolution: 1366 x 768 Orientation: Landscape Multiple displays: Extend these displays You must select Apply before making additional changes. Make this my main display Advanced settings Project to a second screen (or press the Windows logo key + P) Make text and other items larger or smaller What display settings should I choose? OK Cancel Apply

Setting Display Styles For Multiple Monitor

After the external monitor(s) have been set up, users can select the desired display style from Multiple displays menu: Duplicate, Extend, Show Desktop On.

- Duplicate these displays: Duplicate the same screen on two monitors with the same resolution, chosen based on the monitor with a lower resolution.

For Windows Vista®

[DUPLICATE NOT AVAILABLE]

For Windows® 7

Change the appearance of your displays

Wyse E1914H - Setting Display Styles For Multiple Monitor - 1

Wyse E1914H - Setting Display Styles For Multiple Monitor - 2

Wyse E1914H - Setting Display Styles For Multiple Monitor - 3

Wyse E1914H - Setting Display Styles For Multiple Monitor - 4

text_image Display: 1. Mobile PC Display Resolution: 1024 x 768 Orientation: Landscape Multiple displays: Extend these displays Duplicate these displays You must select Extend these displays Show desktop only on 1 Show desktop only on 2 Make this my ma onal changes. Advanced settings

Connect to a projector (or press the ▼ key and tap P)

Make text and other items larger or smaller

What display settings should I choose?

Wyse E1914H - Setting Display Styles For Multiple Monitor - 5

For Windows® 8

Wyse E1914H - For Windows® 8 - 1

text_image Screen Resolution Appearance and Personalization ▶ Display ▶ Screen Resolution Search Control Panel Change the appearance of your display Detect Identify Display: 1/2. Multiple Monitors Resolution: 1366 × 768 Orientation: Landscape Multiple displays: Duplicate these displays You must select Apply before making additional changes. Make this my main display Advanced settings Project to a second screen (or press the Windows logo key + P) Make text and other items larger or smaller What display settings should I choose? OK Cancel Apply

- Extend these displays: This option is recommended when an external monitor is connected to a laptop, and each monitor can display different screen independently to improve user convenience. The relative position of the screens can be set up here, for example monitor 1 may be set up to be to the left of monitor 2 or vice versa. This depends on the physical position of the LCD monitor in relation to the laptop. The horizontal line displayed on both monitors can be based on the laptop or external monitor. These are all adjustable options, and all a user need do is drag the monitor of the main screen to the extended monitor.

For Windows Vista®

Wyse E1914H - For Windows Vista® - 1

text_image Display Settings Monitor Drag the icons to match your monitors. Identify Monitors 1 2 2. Generic PnP Monitor on ATI Radeon HD 4800 Series This is my main monitor ✓ Extend the desktop onto this monitor Resolution: Low High 1024 by 768 pixels Colors: Highest (32 bit) Advanced Settings... How do I get the best display? OK Cancel Apply

For Windows® 7

Change the appearance of your displays

Wyse E1914H - For Windows® 7 - 1

text_image Display: 1. Mobile PC Display Resolution: 1024 × 768 Orientation: Landscape Multiple displays: Extend these displays You must select: Duplicate these displays Extend these displays Show desktop only on 1 Show desktop only on 2 You must select: Use desktops to show the key and tap P Make this my m Connect to a projector (or press the key and tap P) Make text and other items larger or smaller What display settings should I choose? Detect Identify OK Cancel Apply

For Windows® 8

Wyse E1914H - For Windows® 8 - 1

text_image Screen Resolution Appearance and Personalization ▶ Display ▶ Screen Resolution Search Control Panel Change the appearance of your displays Detect Identify Display: 2. DELL U2312HM Resolution: 1366 x 768 Orientation: Landscape Multiple displays: Extend these displays You must select Apply before making additional changes. Make this my main display Advanced settings Project to a second screen (or press the Windows logo key + P) Make text and other items larger or smaller What display settings should I choose? OK Cancel Apply

- Show desktop only on...: Display the status of a particular monitor. This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor. Most current laptops support mainstream resolutions. As shown in the figure above, the resolution of the laptop monitor is only 1280 x 800, but after connecting a 27" external LCD monitor, users can immediately improve their visual enjoyment to 1920 x 1080 Full HD quality.

For Windows Vista®
Wyse E1914H - For Windows® 8 - 2

text_image Display Settings Monitor Drag the icons to match your monitors. Identify Monitors 1 2 1. Generic PnP Monitor on ATI Radeon HD 4800 Series ✓ This is my main monitor ✓ Extend the desktop onto this monitor Resolution: Low High Colors: Highest (32 bit) 1440 by 900 pixels How do I get the best display? Advanced Settings... OK Cancel Apply

Wyse E1914H - For Windows® 8 - 3

text_image Display Settings Monitor Drag the icons to match your monitors. Identify Monitors 1 2 2. Generic PnP Monitor on ATI Radeon HD 4800 Series ✓ This is my main monitor ✓ Extend the desktop onto this monitor Resolution: Low High 1024 by 768 pixels Colors: Highest (32 bit) How do I get the best display? Advanced Settings... OK Cancel Apply

For Windows® 7

Change the appearance of your displays

Wyse E1914H - For Windows® 7 - 1

text_image 1 2

Detect

Identify

Display: 1. Mobile PC Display

Resolution: 1024 × 768

Orientation: Landscape

Wyse E1914H - For Windows® 7 - 2

text_image Multiple displays: Show desktop only on 1 Duplicate these displays Extend these displays Show desktop only on 1 Show desktop only on 2 You must select Make this my mu onal changes.

Advanced settings

Connect to a projector (or press the ⚡ key and tap P)

Make text and other items larger or smaller

What display settings should I choose?

OK

Cancel

Apply

Change the appearance of your displays

Wyse E1914H - For Windows® 7 - 3

text_image 2 1

Detect

Identify

Display: 1. Mobile PC Display

Resolution: 1024 × 768

Orientation: Landscape

Wyse E1914H - For Windows® 7 - 4

text_image Multiple displays: Show desktop only on 2 You must select: Duplicate these displays Extend these displays Show desktop only on 1 Make this my ma: Show desktop only on 2 onal changes.

Advanced settings

Connect to a projector (or press the key and tap P)

Make text and other items larger or smaller

What display settings should I choose?

OK

Cancel

Apply

For Windows® 8
Wyse E1914H - For Windows® 7 - 5

text_image Screen Resolution Appearance and Personalization ▶ Display ▶ Screen Resolution Search Control Panel Change the appearance of your displays Detect Identify Display: 2. DELL U2312HM Resolution: 1366 x 768 Orientation: Landscape Multiple displays: Show desktop only on 1 Duplicate these displays Extend these displays Show desktop only on 1 Show desktop only on 2 You must select Make this my ma Additional changes. Advanced settings Project to a second screen (or press the Windows logo key + P) Make text and other items larger or smaller What display settings should I choose? OK Cancel Apply

Wyse E1914H - For Windows® 7 - 6

text_image Screen Resolution Appearance and Personalization ▶ Display ▶ Screen Resolution Search Control Panel Change the appearance of your displays Detect Identify Display: 2. DELL U2312HM Resolution: 1366 x 768 Orientation: Landscape Multiple displays: Show desktop only on 2 Duplicate these displays Extend these displays Show desktop only on 1 Show desktop only on 2 You must select Make this my main Additional changes. Advanced settings Project to a second screen (or press the Windows logo key + P) Make text and other items larger or smaller What display settings should I choose? OK Cancel Apply
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Product information

Brand : Wyse

Model : E1914H

Category : Screen