Laser Navig8r NAVC-818SHD - Dash cam

Navig8r NAVC-818SHD - Dash cam Laser - Free user manual and instructions

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Product Type Dash Cam
Brand Laser
Model Navig8r NAVC-818SHD
Dimensions (approx.) 6.5 x 4.5 x 3.0 cm
Weight (approx.) 60 g
Power Supply 5V DC via USB car charger
Battery Built-in rechargeable lithium-ion
Video Resolution Full HD 1920x1080p at 30fps
Lens Angle 120° wide angle
Storage MicroSD card up to 32 GB (Class 10 recommended)
Loop Recording Yes, with G-sensor for event protection
G-Sensor Built-in, automatically locks footage on impact
Night Vision Yes, with infrared LEDs
Display 2.7 inch TFT LCD
Mounting Suction cup mount for windshield
Maintenance Clean lens with a soft, dry cloth; format SD card regularly
Safety Use only the supplied charger; do not expose to extreme temperatures
Spare Parts Availability Replacement mounts and chargers available from manufacturer
Repairability Battery replacement by service center recommended
General Information Designed for continuous recording while driving; includes user manual

Frequently Asked Questions - Navig8r NAVC-818SHD Laser

How do I install the dash cam?
Clean your windshield, attach the suction mount, then slide the camera onto the mount. Connect the charger to your car's 12V socket and plug it into the camera.
What type of SD card should I use?
Use a MicroSD card with Class 10 or higher, capacity up to 32 GB. Format the card in the camera before first use.
How does loop recording work?
Loop recording overwrites the oldest footage when the card is full. Important clips are protected by the G-sensor and are not overwritten.
Can I use the camera while charging?
Yes, the camera is designed to operate continuously while connected to the car charger. It also charges the internal battery.
How do I enable night vision?
Night vision activates automatically in low light conditions using infrared LEDs. Ensure the lens is clean for best results.
Why is my footage not saving?
Check that the SD card is inserted properly and formatted. If the G-sensor is too sensitive, it may lock many files; adjust sensitivity in settings.
How do I view recorded videos?
Remove the SD card and insert it into a computer, or connect the camera via USB. Videos are saved in .MOV or .AVI format.
What should I do if the camera freezes?
Press and hold the reset button with a paperclip for 5 seconds. If the problem persists, try a different SD card.
How do I clean the device?
Use a soft, dry cloth to clean the lens and body. Avoid liquids or abrasive materials to prevent damage.
Where can I find the manual?
The manual is included in the package. You can also download a PDF version from the Laser support website or the manufacturer's page.

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Download the instructions for your Dash cam in PDF format for free! Find your manual Navig8r NAVC-818SHD - Laser and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Navig8r NAVC-818SHD by Laser.

USER MANUAL Navig8r NAVC-818SHD Laser

1296p Super HD In Car DVR

CRASH CAM™

With GPS Tracking and Camera Alerts

Laser Navig8r NAVC-818SHD - With GPS Tracking and Camera Alerts - 1

natural_image Black navigation camera with visible lens, head-mounted sensor, and front-mounted screen (no text or symbols on main body)

NAVC-818SHD NAVIG[8]R MENU OK

TABLE OF CONTENTS

Important safety instructions and precautions 3
What's in the box 3
Micro SD card requirements3
Camera button and hardware overview4
What do the buttons do?5
On screen display 6
What do the led indictors mean? 7
Quick reference guide8
Operating the NAVCAM-818SHD for the first time 9
Power ON/OFF (Auto ON/OFF)9
About GPS signal reception9
Auto record when turned on 9
Recording files 9
Playing back a recorded file 10
Deleting a file10
Auto bump file record (g sensor) - saving recording video files10
Taking a still picture 10
Other shortcuts from the main screen 10
Playback on TV (With HDMI)11
USB Connection11
User settings11
Tracking software – quick guide13
The GPS software - overview14
FAQ15
Product specifications16
Feature explanations17

IMPORTANT SAFETY INSTRUCTIONS AND PRECAUTIONS

  • Read all instructions carefully before use.
  • Retain manuals for future reference.
  • Use this product only in the manner described.
  • Only use a water-dampened soft-cloth to clean the surface of this product.
  • The following will damage this product: any liquid such as water or moisture, extreme heat; cold; humidity, dusty or sandy environments.
  • The NAVCAM-818SHD is designed to be mounted on a vehicle windscreen, as high as possible, to ensure a maximum viewpoint. Please ensure that any attached cables are secured and will not cause the device to fall.
  • There are no user serviceable parts in this product.
  • Un-authorized attempts to dismantle or repair this product will void product warranty

WHAT'S IN THE BOX

1) NAVCAM-818SHD
2) This user manual
3) Micro USB Charge and data transfer cable
4) CD disc to install the tracking and review software on a Windows® PC

MICRO SD CARD REQUIREMENTS

The NAVCAM-818SHD requires a Micro SD card (not included) to record video/image content. For optimal performance, we recommend using a Class 10 micro SD card UHS 3 (minimum) to ensure fast data transfer rates

Note: Some “Extreme Speed” class 10 UHS 2 cards will not work correctly with the NAVCAM-818SHD. Other low speed cards are not recommended and the user many experience constant intermittent faults.

CAMERA BUTTON AND HARDWARE OVERVIEW
Laser Navig8r NAVC-818SHD - MICRO SD CARD REQUIREMENTS - 1

1Menu / Return7Mini HDMI Out
2Playback / UP / Map shortcut button8Reset button
3Snap / Down / Preserve fil button9Power ON / OFF button
4Record / OK10Micro SD slot
5Mount Socket11Lens
6 Micro USB Charging Port

WHAT DO THE BUTTONS DO?

FunctionButtonWhat does it do?
Menu and Settings optionsLaser Navig8r NAVC-818SHD - MICRO SD CARD REQUIREMENTS - 2When recording, press to enter settingsWhen video preview, press to enter/exit settingsWhen video playback, press to return to preview interface.
Press for Map (GPS connection required)Laser Navig8r NAVC-818SHD - MICRO SD CARD REQUIREMENTS - 3When recording with GPS connection, press to show the mapPress to select next menu/video/image
SOS / DOWN:Laser Navig8r NAVC-818SHD - MICRO SD CARD REQUIREMENTS - 4When recording, press to preserve the video recording file.Press to select next menu/video/imageIn video preview, press to take a shooting.
Recording/OK:Laser Navig8r NAVC-818SHD - MICRO SD CARD REQUIREMENTS - 5Press to start/stop recording.In Setting Menu, press to confirm settingsWhen video preview, press to confirm playing selected video/imagesWhen video playback, press to stop playback.
Power SwitchPress and hold to turn the unit ON and OFF.
ResetPress and hold to reset the device.

ON SCREEN DISPLAY

HOME SCREEN (IN RECORD MODE)
1Resolution
2Power/Battery/Charging
3Micro SD Card Inserted
4GPS Signal Status
5Current Date and Time
6Menu Settings
7Navigation Map
8Emergency file save
9Record
PLAYBACK SCREEN (RECORDING STOPPED)
1Menu Settings (Press to Toggle thru)
2Playback recorded files
3Take Photo (DSC)
4Take Video (Crashcam)
MENU SCREEN(PRESS MENU FROM PLAYBACK SCREEN)
1User Settings
2File Edit options (Delete)
3Menu Settings (Press to Toggle thru)
4Scroll up through options
5Scroll down through options
6Confirm selection

1 2 3 4 000:01:02 0 KM/H 22/11/2015 12:42:07 ZZXXXXXXN 6 7 8 9

22/11/2015 12:43:10 0 KM/H 1 2 3 4

Video resolution Recycle record Motion detection Park mode

DELETE FILES(PRESS MENU A SECOND TIME)
1Return to main screen
2Scroll up through options
3Scroll down through options
4Confirm selection
PLAYBACK SCREEN(PRESS PLAY FROM THE MENU SCREEN)
1Return to main screen
2Scroll up through options
3Scroll down through options
4Confirm selection

Delete file 0 KM/H 1 2 3 4 OK

event video normal video 1 2 3 4 OK

WHAT DO THE LED INDICTORS MEAN?

ICON Definition
Flashing Blue dotVideo is Recording
Satellite iconGPS location fixed and tracking
Satellite icon (with strike Through)GPS location not found (eg. If indoors)
Red LED (Light)Device is charging
Blue LED (Light) Device is ON

QUICK REFERENCE GUIDE

FeatureFunctionDescriptionHow to use
Laser Navig8r NAVC-818SHD - ON SCREEN DISPLAY - 6Super High Definition (1296p)View your recorded video and digital photos in super high definition resolutionGo to the settings menu and select SHD from the resolutions option.
Laser Navig8r NAVC-818SHD - ON SCREEN DISPLAY - 7Speed Camera and School Zone alertsAudible and visual alerts to remind you when travelling through school zones and near speed camerasWhen entering these zones, you will automatically be prompted with visual and audio (optional) warnings
Laser Navig8r NAVC-818SHD - ON SCREEN DISPLAY - 8GPS Display for NavigationWatch your progress using the onscreen real time using the onscreen GPS guided mapPress the UP ARROW button to view maps, once you are connected to GPS Satellites
Laser Navig8r NAVC-818SHD - ON SCREEN DISPLAY - 9GPS TrackingPlot your route on Google Earth using our easy to use GPS viewer softwareWhen connected to GPS Satellites, tracking your GPS co-ordinates automatically when recording video.
Laser Navig8r NAVC-818SHD - ON SCREEN DISPLAY - 10165° Wide angle lensCapture even more details and more vehicles around youThe wide angle lens is standard with this model, so there is no need to turn this feature off and on.
Laser Navig8r NAVC-818SHD - ON SCREEN DISPLAY - 11HDMI A/V outputWatch your Videos simply by plugging your crash-cam into your TV via HDMISimply connect a Mini HDMI to HDMI cable to your Crash-Cam and TV

OPERATING THE NAVCAM-818SHD FOR THE FIRST TIME

Connect a USB car charger to the car's 12v (or trucks 24v) Cigarette lighter socket and the other end to the Micro USB port on the NAVCAM-818SHD.

Insert a Micro SD card into the Micro SD slot and turn the device on. When the ignition is turned on, the NAVCAM-818SHD will turn on.

POWER ON/OFF (AUTO ON/OFF)

When connected to power, the NAVCAM-818SHD will turn ON or OFF automatically when the car's ignition is turned ON or OFF. If the NAVCAM-818SHD does not turn off immediately it means the device is completing the file save process before turning off (usually only a few seconds).

To turn the NAVCAM-818SHD ON, press and hold the power button on the side of the device to ON. To turn off, press and hold the power button again.

If power is “constant on” (in some European vehicles), then the NAVCAM-818SHD will need to be turned ON/OFF manually using the power switch.

ABOUT GPS SIGNAL RECEPTION

For convenience, your NAVCAM-818SHD will automatically connect to GPS satellites when in range. Just like all PND (Portable Navigation Devices) this may take a few minutes (especially the first time). The signal can also be affected by driving through tunnels for example. The GPS connection however will reconnect when the GPS satellites come back into range.

Until GPS is re-connected, the following features may not be displayed properly:

  • The navigation map screen
  • Driving speed display
  • Safety alerts such as Red Light, Speed Cameras, School Zones etc.
  • Tracking details used by the GPS Player such as speed, longitude, Latitude and Date and Time.

Note: Schools zones by default are set to 8 – 9:30am and 2:30 – 4pm 40KpH and cannot be changed with this model.

AUTO RECORD WHEN TURNED ON

When the NAVCAM-818SHD is turned on (via the auto on feature) the device will automatically begin recording. To stop recording, press the OK button or turn the device OFF using the power button.

RECORDING FILES

Turn on the NAVCAM-818SHD. Recording should start automatically, if not press the Video Camera button. When recording has started, a RED dot will appear on the screen (next to the timer) as well

as a FLASHING BLUE LED indicator at the top right hand side of the unit. The screen will also display a count up timer for the recording at the top.

The recorded files are saved to the memory or micro SD Card. Recording can be stopped, by either pressing the OK button or by turning the car ignition off (stopping power to the device)

The NAVCAM-818SHD supports cycle recording. It will overwrite the oldest video files with new ones. Depending on the size of the memory card and the speed rating of the card, there may be as much as a 3 second pause whilst old files are selected and overwriting begins with newer files. This pause time will not be recorded.

PLAYING BACK A RECORDED FILE

From the main screen (and while not recording), press the PLAY (Up arrow) button, then select the source folder of the file ie. (Event or Normal Video). Then, select the video you wish to view using the up and down arrow keys and the OK button to confirm.

DELETING A FILE

From the main screen (and while not recording), press Menu button two times to enter the file deleting menu. Select whether you would like to delete from your delete-protected files (Event Video) or from your normal files (Normal Video). Continue using the arrow keys and the OK button to delete one or all files from the folder.

Note: Once files are deleted you cannot get them back.

AUTO BUMP FILE RECORD (G SENSOR) - SAVING RECORDING VIDEO FILES

Due to the “cycle recording” nature of this technology, older recorded files will be overwritten (depending on the chosen resolution settings and the memory capacity of the memory card). Alternately the G sensor will trigger an auto save lock if it senses a bump (sensitivity is selectable via the user settings), so that the file being recorded is not overwritten in the cycle record process. Such files will be saved to the folder called EVENT.

TAKING A STILL PICTURE

While not in record mode, press the CAMERA button. A “shutter” noise will then be heard to let you know the image has been taken. The image will be saved to the memory card in the folder called NORMAL.

OTHER SHORTCUTS FROM THE MAIN SCREEN

Preserve file: Press the arrow down button to preserve a file from being overwritten.

PLAYBACK ON TV (WITH HDMI)

Connect the NAVCAM-818SHD to a HDMI equipped TV or AV monitor with a mini-HMDI to HDMI cable. Turn on the NAVCAM-818SHD and select PLAY.

USB CONNECTION

Connect the NAVCAM-818SHD to a Windows PC with a Micro USB to USB cable. The screen will then display “USB Connecting...” The unit is now connected.

Find the device Under "My computer" or "Windows Explorer" find the newly connected drive. Recorded files and images are recorded in the NORMAL folder, while preserved files are recorded in the EVENT folder. Files can be played back using Windows Media player, VLC or a compatible .MOV media player or an image viewer (for images).

USER SETTINGS

From the main screen, press the MENU button, then using a combination of the arrow keys and the OK button to confirm your choice, select settings from the following options list:

Feature Options Description
Video Resolution2560x1080 30fps 21:9,2304x1296 30fps 16:9,1920x1080 45fps 16:9,1920x1080 30fps 16:9,1920x1080 30fps 16:9,1280x720 60fps 16:9,1280x720 30fps 16:9Change the resolution of recorded files (Note: Higher Resolution files take up more storage space)
Recycle recordOff /1 Minute /3 Minutes /5 MinutesSelect the length of each recorded file
Motion Detection On/OffWhen power is connected, begin recording when motion is detected.
Park Mode On /OffWhen the car is turned off, begin recording if an impact is detected.
Image QualityS.Fine, Fine, NormalIncrease or decrease the image quality.
Microphone Setup On/OffRecord the sounds/voices from inside your car whilst recording
Stamp Setting Date /Time /Driver IDSelect on/off to add a time-stamp to the recorded video
Driver ID Setting[Enter your own number plate details]Stamp your own number plate details onto video recordings
G Sensor Setting Off /High /Medium /LowAdjust the level of impact required to preserve recorded incident files.
WB (White Balance)Auto /Incandescent /Sunny /Cloudy /FluorescentAdjust lighting to your environment using these pre-set settings
EV Bias-2.0/-1.7/-1.3/-1.0/-0.7/-0.3/0/0.3/0.7/1.0/1.3/1.7/2.0/Fill light according to different light source intensity in different environment.
LanguageEnglish /Simplified Chinese /Chinese /RussianSelect between various languages for the LCD readout
Time Setup [Set the date and time]Press UP/Down button to set properly, press OK to save your setting and exit.
Beep Sound SettingOn /OffSwitch button sound ON or OFF
Auto Power Off SettingOff /1 Minute /3 Minutes /5 MinutesIf no buttons have been pressed and if no recording is taking place, the unit can be shut off automatically after set periods of time.
Backlight Off Setting On /OffTurn the screen light on or off according to your driving situation
Card Volume[Display storage space details]Show the memory card remaining capacity
FormatYes /NoFormat SD card (Note: Permanently erases all data on card. Note: the unit cannot be used until formatting is complete, which usually takes about 20seconds depending on the size of your card.)
Default Setting Yes /NoReset all settings back to factory default settings
Driver Time WarningOff /1 /2 /3 /4 HoursSet a timer to remind you to take regular breaks while driving
Map DirectionNorth Up /Track UpOrientate the map view to suit you
Zoom Level 50 /100 /200 /400 MetersGet a closer look at maps by for easier reading
DN (Day / Night) ModeAuto /Day /Night ModeAdjust the screen backlighting for easier viewing
Map Mode2D /3DIncrease the maps detail for easier viewing
Version Info[Display build info of device]Display the firmware version number
Satellite info[Display Satellite info]Check satellite status. 3 to 5 satellites are required for a positive location fix

TRACKING SOFTWARE – QUICK GUIDE

INSTALLING THE SOFTWARE

Install the software disc and select an installation (or view the user manual)

NAVIG8R - NAVC-818SHD NAVIG [8] R (for WIN32bit) Install GPS Player Software (for WIN64bit) Install GPS Player Software Install Playback viewer (Apple Quick Time) Browse CD Visit Our Web Site View User Manual View FAQ's Exit Install GPS Player Software For 32 or 64bit Windows O/S Install Video Player Software View User Manual REMEMBER to read the manual before the first use NAVC-818SHD CRASH CAM

Click next and follow the prompts

GoogleGpsPlayer(2.0) Setup Installation Folder Where would you like GoogleGpsPlayer(2.0) to be installed? The software will be installed in the folder listed below. To select a different location, either type in a new path, or click Change to browse for an existing folder. Install GoogleGpsPlayer(2.0) to: C:\Program Files (x86)\GoogleGpsPlayer(2.0) Change... Space required: 115.3 MB Space available on selected drive: 311.31 GB < Back Next > Cancel

BACKLOGIC USER MANUAL NAYLDER Ultra Pro 120% In Car EVR. CRASH CAM. with cars including the new engine

THE GPS SOFTWARE - OVERVIEW

Video Playback Screen Map and Plotting Screen Playback file Name Gps MultiMedia Player 2015/12/01 19:19:08 2389GXXXX NAVIGEIR Current Time: 19:19:08 Current Latitude: 3346890.7 Current Longitude: 15107197.2 Volume: Current Speed: 84.00.7 Maximum Speed: 22.08 Average Speed: 83.36.1 Total Distance: 84.00.7 00:00:06 Open File Pause Stop Screenshot Full Screen Exit Language English University University Hospital Map Satellite Macquarie Park Talavera Rd. Griffrock Ave. Parkhardt Rd. Google Speed KMH View Large Map 100120 140 80 60 40 20 0 KMH 0.07 160 180 200 220 240 100 120 140 Language English

Select a File for Playback, Pause and Stop
Note: Save file and playback direct from your PC for best streaming rate

FAQ

FaultSuggestion
The device has frozen / stopped working.Check the speed of your memory card. We recommend class 10 for faster transfer rates, especially If the record file size is bigger (say 15 min recording increments at 1080Full HD). Alternately, check the car's internal temperature. The device will enter standby mode if the ambient vehicle temperature is below 0 or above 30 degrees C.
The device will not start recording, or stop recording or has other intermittent faultsMost common cause of intermittent faults is an under rated SD card. We recommend a class 10 card for this device as recording at 4K resolution requires a superior speed card.
The speaker warning sounds are a little loud. Can you turn them off?Yes. Just go the user settings screen and select speaker. Then turn the speaker to OFF.
Device does not turn offIf in vehicle: check that the 12V socket is not still powered (on) when the key is removed (as with some European cars). Wait 10 seconds for file finalization / closure. Disconnect power lead to device
Cant playback the .MOV video filesUpgrade your windows media player version or use an alternate media player such as VLC media player
My video/pictures of an incident are NOT thereCheck the capacity of your memory card, the files may have been overwritten in the record cycle process. If the Bump file record feature did not automatically preserve the footage, then be sure to manually save the footage next time by pressing the
The date/time is incorrectReset the date / time in the settings menu. Otherwise check that the time settings have been updated automatically via the GPS connection. If the battery runs completely flat, then the date/time will need to be reset.Don't forget to manually adjust the settings for your time zone in the user settings menu.
Standard Time Zones Daylight Savings Time Zones QLD +10 +10 NSW +10 +11 ACT +10 +11 VIC +10 +11 TAS +10 +11 SA +9.3 +10.3 WA +8 +8
Can't see the device in my computerCheck the USB cable connection to the device and USB port. Try another USB port, possibly directly to the PC/notebook (rather than through a USB hub)
No Video displayed on TVCheck the cable connections on the NAVCAM-818SHD and that playback mode is selected

PRODUCT SPECIFICATIONS

LCD Screen2.0" TFT Colour LCD Display showing forward video image and Menu settings as well as playback for recorded video
Video Resolution2560* 1080 @ 30fps 21:9 / 2340* 1296 @ 30fps 16:9 / 1920* 1080P 45fps 16:9 / HDR 1920* 1080P 30fps 16:9 / 1280* 720 60fps 16:9 / 1280 * 720 30fps 16:9
USB PortFor Power or sync with a PC (USB2.0)
TV StandardPAL or NTSC – via HDMI output
Built-in Speaker / MicrophoneYes / Yes
AV Output OptionsHDMI
Auto Recording on power-upYes. Recording starts on ignition power (Charging socket)
Date / Time stampSupported – on video and on photos (Auto update via GPS)
GPS location and Speed stampSupported – on video
Power off auto saveYes. Current file will auto save when power is turned off.
Auto power on/offYes – when ignition turned on / off (1, 3, 5 Minutes)
LensHigh quality 6 glass lens elements with low dispersion coatings. Low light capable with minimal edge distortion.
Photo Resolution4MP (2688 x 1512 pixels)
File preservationYes. One touch “SOS” button
Auto Bump RecordYes. Adjustable sensitivity (low/medium/high)
Photo modeSingle shot whilst video recording.
Lens Viewing angle165 degree wide angle
Cycle recording times1, 3 or 5 Minutes
File FormatImage: JPG Video : .MOV (MPEG) using H.264 video compression
Micro SD Memory CardClass 6 or 10 UHS3 or above recommended. Max capacity 64GB
Language SystemEnglish
System supportWindows XP2/Vista/Windows 7/ Windows 8 (tbc)

FEATURE EXPLANATIONS

FeatureDescriptionExample
GPS TrackingLocation and speed information is recorded along with video for later review on PC softwareWhen playing back your video on the PC software you can see where you were on Google Maps as well as other data
Auto Bump RecordAutomatically protects the current video file so it's not overwritten in the loop record.When an incident (hit) occurs the video of the incident will be protected for a later review.
165 0 wide viewing angleAllows a wider field of view to be recordedCapture 3 lanes of traffic or more detail on the sides (say at an intersection)
HDMI Video (TV) OutputFor AV output to a TVConnect directly to a HDMI equipped TV for playback from the Crashcam
Driver fatigue reminderReminds the driver to have a break after a (user set) period of continuous driving.Ideal for long journeys
Time StampThe time and date is stamped on the videoOn Video playback (with or without software), you can see the time and date
Loop recordSet in 1 or 3 or 5 min incrementsDepending on the size of your memory card, the oldest files are overwritten with new ones
Auto On/OffDevice turns on or off with the carSo you can set and forget. Whenever you're driving, you're recording.
Designed for Low lightBetter clarity and detail in the dark (when compared to IR LED assist devices)Whether at night time, in a car park or a tunnel, superior lens quality and image processor will result in clearer video

For further product information please visit our product web page at www.laserco.com.au or email support@laserco.com.au

Please note: As continual improvements are made to this product, slight operational differences may occur. For the most up-to-date user manual, please visit our web site.

Warranty Against Defects

Laser Corporation Pty Ltd (“Laser”) warrants your new product to be free from defects in materials and workmanship for 12 months, from the date of purchase, provided that the product is used in accordance with accompanying recommendations or instructions where provided. The benefit of this warranty is in addition to your rights under the Australian Consumer Law and to other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty relates.

Through a network of retailers and resellers, Laser will provide you with your choice of a refund, repair or exchange (where possible) for this product if it becomes defective within the warranty period. This warranty will no longer apply where the defect is a result of alteration, accident, misuse, abuse, normal wear and tear, neglect or improper storage.

Please retain your receipt as proof of purchase

How to make a product warranty claim:

Step 1: Find your receipt which proves the date of purchase. Where the date of purchase cannot be verified, your place of purchase or Laser will make an assessment based on the date of manufacture, the condition of the Laser Product and the type of defect.

Step 2a): Contact your place of purchase. They will assess the nature of the fault and refund or replace the product as per their store refund or warranty policy.

Step 2b): If your place of purchase cannot be contacted, then you can contact Laser. Customer Service with details of your defective Laser Product: Phone: (02) 9870 3388; or Email:

service@laserco.com.au or online www.laserco.com.au/warranty (click on “Consumers (End Users)”). Our business address is at 1/6-8 Byfield Street, North Ryde, NSW 2113

Step 3: Laser will issue you with a Return Authorisation (RA) number within 48 hours. When requested, send us the defective Product and a copy of your receipt. Laser will cover the cost of the return delivery.

Step 4: Wait for us to contact you. Once we have received your defective Laser Product for inspection, we will inform you of our assessment of your claim within 7 days. When we contact you, we will firstly let you know whether you have a valid claim under this Warranty, and if so, we will inform you whether your defective Laser Product will be replaced or repaired, together with the number of days you can expect to wait to receive your replaced or repaired Laser Product.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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Product information

Brand : Laser

Model : Navig8r NAVC-818SHD

Category : Dash cam