CB351C - Screen ACER - Free user manual and instructions

USER MANUAL CB351C ACER

Copyright © 2016. Acer Incorporated. All Rights Reserved.

Acer LCD Monitor User's Guide Original Issue: 01/2016

Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopy, recording or otherwise, without the prior written permission of Acer Incorporated.

Acer LCD Monitor User's Guide

Model number: ____

Serial number: ____

Date of purchase: ____

Place of purchase: ____

Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.

Special notes on LCD monitors

The following are normal with the LCD monitor and do not indicate a problem.

• Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the power switch and then turn it on again to make sure the flicker disappears.
• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01% or less such as a missing pixel or a pixel lit all the time.
• Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the power switch for a few hours.

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Cleaning your monitor

Please carefully follow these guidelines when cleaning the monitor:

• Always unplug the monitor before cleaning.
- Use a soft cloth to wipe the screen and cabinet front and sides.

Connecting/disconnecting the device

Observe the following guidelines when connecting and disconnecting power from the LCD monitor:

• Make sure the monitor is attached to its base before connecting the power cord to the AC power outlet.
• Make sure both the LCD monitor and the computer are turned off before connecting any cable or unplugging the power cord.
• If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

Accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power from the equipment, be sure to unplug the power cord from the electrical outlet.

Safe listening

To protect your hearing, follow these instructions.

• Gradually increase the volume until you can hear it clearly and comfortably and without distortion.
• After setting the volume level, do not increase it after your ears have adjusted.
• Limit the amount of time listening to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can't hear people speaking near you.

Warnings

• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

- Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

- To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.

- Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage internal devices.

- The adaptor is only used for this monitor, do not be used for other purposes.

- Your device uses one of the following power supplies: Manufacturer: Delta Electronics Inc., Model: ADP-90MD H Manufacturer: Chicony Power Technology Co., Ltd., Model: A10-090P3A

Using electrical power

• This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.
• If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.
• This product's power cord is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power cord plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

- Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.5 meters (15 feet) maximum length.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

- the power cord or plug is damaged, cut or frayed

vi

• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need for service
• the product does not operate normally after following the operating instructions

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Potentially explosive environments

Switch off your device in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders.

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

IT Equipment Recycling Information

Acer is strongly committed to environmental protection and views recycling, in the form of salvaging and disposal of used equipment, as one of the company's top priorities in minimizing the burden placed on the environment.

We at Acer are very conscious of the environmental effects of our business and strive to identify and provide the best working procedures to reduce the environmental impact of our products.

For more information and help when recycling, please go to this website: http://www.acer-group.com/public/Sustainability/

Visit www.acer-group.com for further information on the features and benefits of our other products.

Disposal instructions

Do not throw this electronic device into the trash when discarding.

To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics

Equipment (WEEE) regulations, visit

http://www.acer-group.com/public/Sustainability

Symbol of a trash bin crossed with a diagonal line and a horizontal line, representing no waste or discharge (no text or labels)

LCD pixel statement

The LCD unit is produced with high-precision manufacturing techniques.

Nevertheless, some pixels may occasionally misfire or appear as black or red dots.

This has no effect on the recorded image and does not constitute a malfunction.

This product has been shipped enabled for power management:

- Activate the Display Sleep mode within 5 minutes of user inactivity.

- Wake the monitor when it is in Active Off mode, move the mouse or press any keyboard key.

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

• numbness, or a burning or tingling sensation
• aching, soreness or tenderness

viii

• pain, swelling or throbbing
• stiffness or tightness
  • coldness or weakness

If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.

The following section provides tips for more comfortable computer use.

Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

• refrain from staying too long in one fixed posture
- avoid slouching forward and/or leaning backward
- stand up and walk around regularly to remove the strain on your leg muscles

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.
• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.

• Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.

• Eliminate glare and reflections by:

• placing your display in such a way that the side faces the window or
• any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display's viewing angle
  • using a glare-reduction filter
• using a display visor, such as a piece of cardboard extended from the display's top front edge

- Avoid adjusting your display to an awkward viewing angle.

- Avoid looking at bright light sources, such as open windows, for extended periods of time.

Developing good work habits

Develop the following work habits to make your computer use more relaxing and productive:

• Take short breaks regularly and often.
- Perform some stretching exercises.
- Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.

Declaration of Conformity

We,

Acer Incorporated

8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan

Contact Person: Mr. RU Jan, E-mail: [e-mail]

And,

Acer Italy s.r.l

Via Lepetit, 40, 20020 Lainate (MI) Italy

Tel: [phone], Fax: [phone]

www.acer.it

Declare under our own responsibility that the product:

Product: LCD Monitor

Trade Name: Acer

Model Number: CB351C

SKU Number: CB351C xxxxxx

$$ \left(" x" = 0 \sim 9, a \sim z, A \sim Z, o r b l a n k\right) $$

To which this declaration refers conforms to the relevant standard or other standardizing documents:

• EN55022:2010 Class B; EN55024:2010

• EN61000-3-2:2006+A1:2009+A2:2009, Class D

• EN61000-3-3:2008

• EN60950-1:2006/A11:2009/A1:2010+A12:2011

• Regulation (EC) No.1275/2008; EN50564:2011; IEC 62301:2011

• EN50581:2012

We hereby declare above product is in compliance with the essential requirements and other relevant provisions of EMC Directive 2004/108/EC, Law Voltage Directive 2006/95/EC, and RoHS Directive 2011/65/EU and Directive 2009/125/EC with regard to establishing a framework for the setting of ecodesign requirements for energy-related product.

Year to begin affixing CE marking 2016.

Federal Communications Commission Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

The following local Manufacturer/Importer is responsible for this declaration:

Product: LCD Monitor

Model Number: CB351C

SKU Number: CB351C xxxxxx

$$ \left(" x" = 0 \sim 9, a \sim z, \text { or } A \sim Z\right) $$

Name of Responsible Party: Acer America Corporation

Address of Responsible Party: 333 West San Carlos St.

Suite 1500

San Jose, CA 95110

U.S.A.

Contact Person: Acer Representative

Phone No.: 254-298-4000

Fax No.: 254-298-4147

Special notes on LCD monitors iii

Information for your safety and comfort iii

Safety instructions iii

Cleaning your monitor iii

Connecting/disconnecting the device iii

Accessibility iv

Safe listening iv

Warnings iv

Using electrical power v

Product servicing v

Additional safety information vi

IT Equipment Recycling Information vi

Disposal instructions vii

LCD pixel statement vii

Tips and information for comfortable use vii

Declaration of Conformity x

Federal Communications Commission Declaration

of Conformity xi

Unpacking 1

ATTACHING/REMOVING THE BASE 2

SCREEN POSITION ADJUSTMENT 2

Connecting the power cord 4

Power saving 4

Display Data Channel (DDC) 4

Connector pin assignment 5

Standard timing table 7

Installation 8

USER CONTROLS 10

Using the Shortcut Menu 10

Acer eColor Management 11

Operation instructions 11

Features and Benefits 12

Adjusting the OSD settings 12

Troubleshooting 17

DVI/DP/HDMI mode 17

Unpacking

Please check that the following items are present when you unpack the box, and save the packing materials in case you need to ship or transport the monitor in the future.

LCD Monitor Quick start guide DP cable (Option)

Simple line drawing of a flat-screen monitor with a blank screen (no text or symbols)

ACER LCD MONITOR CROSC Model 10 Quick Guide

Pure diagram of concentric circular bands with connectors at top (no text or symbols)

HDMI cable (Option) DVI cable (Option) AC power cord

Line drawing of a cable with two connectors (no text or symbols)

Line drawing of a two-port network cable with two connectors (no text or symbols)

Line drawing of a cord with two connectors (no text or symbols)

Audio cable (Option) USB cable (Option) AC adaptor

Simple line drawing of a U-shaped tube with two connectors (no text or symbols)

Pure diagram of a coiled cable with connectors, no text or symbols present

Simple line drawing of a USB cable with a rectangular connector (no text or symbols)

ATTACHING/REMOVING THE BASE

Install: Align the base with the stand and push the base towards the top of the monitor, and then rotate the base clockwise. Tighten the screw clockwise.

Technical diagram showing assembly steps of an electronic device with labeled components and rotation arrows

Remove: Reverse the steps to remove the base.

SCREEN POSITION ADJUSTMENT

In order to optimize the best viewing position, you can adjust the height/tilt/swivel/pivot of the monitor.

• Height Adjustment

After pressing the top of the monitor then you can adjust the height of the monitor.

1 2 0-150mm

- Tilt

Please see the illustration below for an example of the tilt range.

Only at the highest point can 25 degrees of recline be offered for the angle of elevation.

5° 25°

- Swivel

With the built-in pedestal, you can swivel the monitor for the most comfortable viewing angle.

-45° 45°

Connecting the power cord

• Check first to make sure that the power cord you use is the correct type required for your area.
• The monitor has a universal power supply that allows operation in either 100/120 V AC or 220/240 V AC voltage area. No user-adjustment is required.
• Plug one end of the power cord to the AC inlet, and plug the other end into an AC outlet.
• For units using 120 V AC: Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.

- For units using 220/240 V AC: Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

Power saving

The monitor will be switched to "power saving" mode by the control signal from the display controller, as indicated by the amber-colored power LED.

Mode LED light

On Blue

Power saving Amber

The power saving mode will be kept until a control signal has been detected or the keyboard or mouse is activated. The recovery time from "power saving" mode back to "on" is around 3 seconds.

Display Data Channel (DDC)

To make installation easier, so long as your system supports the DDC protocol, the monitor is able to plug-and-play. The DDC is a communication protocol through which the monitor automatically informs the host system about its capabilities; for example, supported resolutions and corresponding timing. The monitor supports the DDC2B standard.

Connector pin assignment

Technical line drawing of an electronic component with grid and pin layout (no text or symbols)

24-pin color display signal cable

PIN No. Description PIN No. Description

1 TMDS data2- 13 NC

2 TMDS data2+ 14 +5 V power

3 TMDS data 2/4 shield 15 GND (return for +5 V hsync.vsync)

4 NC 16 Hot-plug detect

5 NC 17 TMDS data0-

6 DDC clock 18 TMDS data0+

7 DDC data 19 TMDS data 0/5 shield

8 N C 2 0 N C

9 TMDS data1- 21 NC

10 TMDS data1+ 22 TMDS clock shield

11 TMDS data 1/3 shield 23 TMDS clock+

12 NC 24 DDC tMDS clock-

19 17 15 13 11 9 7 5 3 1 20 18 16 14 12 10 8 6 4 2

20-pin color display signal cable

PIN No. Description PIN No. Description

1 ML_Lane 3 (n) 11 GND

2 GND 12 ML_Lane 0 (p)

3 ML_Lane 3 (p) 13 Config1

4 ML_Lane 2 (n) 14 Config2

5 GND 15 AUX_CH (p)

6 ML_Lane 2 (p) 16 GND

7 ML_Lane 1 (n) 17 AUX_CH (n)

8 GND 18 Hot Plug Detect

9 ML_Lane 1 (p) 19 DP Power_Return

10 ML_Lane 0 (n) 20 DP Power

1917151311 9 7 5 3 1 1816141210 8 6 4 2

19-pin color display signal cable

PIN No. Description PIN No. Description
1 TMDS Data2+ 10. TMDS Clock+
2 TMDS Data2 Shield 11. TMDS Clock Shield
3 TMDS Data2- 12. TMDS Clock-
4 TMDS Data1+ 13. CEC
5 TMDS Data1 Shield 14. Reserved (N.C. on device)
6 TMDS Data1- 15. SCL
7 TMDS Data0+ 16. SDA
8 TMDS Data0 Shield 17. DDC/CEC Ground
9 TMDS Data0- 18. +5V Power
	19. Hot Plug Detect

Standard timing table

Mode Resolution
1 VGA 640 x 480 60 Hz
2 VGA 640 x 480 72 Hz
3 VGA 640 x 480 75 Hz
4 MAC 640 x 480 66.66 Hz
5 VESA 720 x 400 70 Hz
6 SVGA 800 x 600 56 Hz
7 SVGA 800 x 600 60 Hz
8 SVGA 800 x 600 72 Hz
9 SVGA 800 x 600 75 Hz
10 MAC 832 x 624 74.55 Hz
11 XGA 1024 x 768 60 Hz
12 XGA 1024 x 768 70 Hz
13 XGA 1024 x 768 75 Hz
14 MAC 1152 x 870 75 Hz
15 VESA 1152 x 864 75 Hz
16 VESA 1280 x 960 60 Hz
17 SXGA 1280 x 1024 60 Hz
18 SXGA 1280 x 1024 75 Hz
19 VESA 1280 x 720 60 Hz
20 WXGA 1280 x 800 60 Hz
21 WXGA+ 1440 x 900 60 Hz
22 WSXGA+ 1680 x 1050 60 Hz
23 FHD 1920 x 1080 60 Hz
24 Wide HD	2560 x 1080 60 Hz

Installation

To install the monitor on your host system, please follow the steps below:

Steps

1 Connect the video cable

a Make sure both the monitor and computer are switched off.

b Connect the digital cable (only for dual-input models).

(1) Make sure both the monitor and computer are switched off.
(2) Connect one end of the 24-pin DVI cable to the back of the monitor and the other end to the computer's port.

c Connect the digital cable (only for DP models).

(1) Make sure both the monitor and computer are switched off.
(2) Connect one end of the 20-pin DP cable to the back of the monitor and the other end to the computer's port.

d Connect the digital cable (only for HDMI models).

(1) Make sure both the monitor and computer are switched off.
(2) Connect one end of the 19-pin DP cable to the back of the monitor and the other end to the computer's port.

2 Connect the power cord

Connect the power cord to the monitor, then to a properly grounded AC outlet.

3 Optional: Connect the audio input socket (AUDIO IN) of the LCD monitor and the line-out port on the computer with the audio cable.
4 Turn on the monitor and computer

Turn on the monitor first, then the computer. This sequence is very important.

5 If the monitor does not function properly, please refer to the troubleshooting section to diagnose the problem.

graph TD
    A["Device"] --> B["PLC"]
    B --> C["DC"]
    C --> D["DP"]
    C --> E["HDMI"]
    C --> F["DVI-D IN"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333

DVI-D IN HDMI DP

USER CONTROLS

Simple line drawing of a monitor setup with a base and three vertical bars, no text or symbols present.

Power Switch / Power LED:

To turn the monitor ON or OFF.

Lights up to indicate the power is turned ON.

Using the Shortcut Menu

acer e Input

Press the function button to open the shortcut menu. The shortcut menu lets you quickly select the most commonly accessed settings.

Empowering:

Press the Empowering Key to open the Acer eColor Management OSD and access the scenario modes.

Brightness:

Press the key to open the Brightness control and set it to your preferred level.

OSD functions

Press this button to activate the OSD menu.

INPUTInput Key

Use Input key to select from different video sources that may be connected to your monitor.

(a) HDMI input (b) DVI input (c) DP input

As you cycle through the sources you will see the following messages on right top side of screen to indicate currently selected input source. It may take 1 or 2 seconds for the image to appear.

HDMI or DVI or DP

If HDMI, DVI or DP input is selected, but the HDMI, DVI or DP cable is not connected, a floating dialog box indicates:

"No Cable Connect" or "No Signal"

Acer eColor Management

empowering Technology Standard Adjust/Exit

Operation instructions

Step 1: Press "Key to open the Acer eColor Management OSD and access the scenario modes

Step 2: Press " " or " " to select the mode

Step 3: Press "Brightness" Key to confirm the mode and exit the eColor menu.

Features and Benefits

Main Menu icon	Sub Menu icon	Sub Menu item	Description
	N/A User mode User defined. Settings can be fine-tuned to suit any situation
	N/A ECO mode Adjusts the settings to reduce power consumption.
	N/A Standard mode	Default Setting. Reflects native display capability
	N/A Grahpic mode	Enhances colors and emphasize fine detail. Pictures and photographs appear in vibrant colors with sharp detail.
	N/A Movie mode	Displays scenes in clearest detail. Presents great visuals, even in unsuitably-lit environments.

Adjusting the OSD settings

Note: The following content is for general reference only. Actual product specifications may vary.

The OSD can be used for adjusting the settings of your LCD Monitor. Press the MENU key to open the OSD. You can use the OSD to adjust the picture quality, OSD position and general settings. For advanced settings, please refer to following page:

Adjusting the picture quality

acer Picture Acer eColor Management Blue Light Off Brightness 70 Contrast 50 Colour Temp Warm Gamma 2.2 Super sharpness On sRGB mode Off

acer Picture 6-axis Saturate 6-axis Hue

1 Press the MENU key to bring up the OSD.
2 Using the / keys, select Picture from the OSD. Then navigate to the picture element you wish to adjust.
3 Use the / keys to adjust the sliding scales.
4 The Picture menu can be used to adjust the current Brightness, Contrast, Colour Temp, Auto Config and other image-related qualities.
5 6 axis Saturate: Adjust saturation of red, green, blue, yellow, magenta and cyan 6 axis; Hue: Adjust hue for red, green, blue, yellow, magenta and cyan.
6 Blue Light: filter out blue light by adjusting different Blue Light showing ratio - 80%, 70%, 60%, 50%.

Adjusting the OSD position

acer OSD Language OSD Timeout English 65

1 Press the MENU key to bring up the OSD.
2 Using the directional keys, select OSD from the on screen display. Then navigate to the feature you wish to adjust.

Adjusting the setting

acer Setting Wide Mode Full DDC/CI ON ACM OFF Input DVI OD OFF DP Format 1.2 Reset

1 Press the MENU key to bring up the OSD.
2 Using the / keys, select Setting from the OSD. Then navigate to the feature you wish to adjust.
3 The Setting menu can be used to adjust the screen Menu Language and other important settings, including Input and OD level.
4 DP mode selection, the default out of DP signal setting is DP 1.2. User can follow the setting message to confirm selection of DP 1.2 or DP 1.1.

Product information

acer Information 1920 X 1080 H:65KHz V:60Hz DVI Input S/N: ETL5309 1326350380B3742

1 Press the MENU key to bring up the OSD.
2 Using the / keys select Information from the OSD. Then the basic information of LCD monitor will show up for current input.

Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.

DVI/DP/HDMI mode

Problem LED status Remedy

No picture visible Blue Using the OSD, adjust brightness and contrast to maximum or reset to their default settings.

Off Check the power switch.Check if the AC power cord is properly connected to the monitor.

Amber Check if the video signal cable is properly connected at the back of monitor.Check that the computer system is switched on and in power saving/standby mode.