ATEN Altusen KE8950R - Switch

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USER MANUAL Altusen KE8950R ATEN

natural_image Exterior view of a black ATEN digital audio jack (no visible text or symbols on the device body)

ATEN Altusen KE8950R - 1

text_image ATEN DVI KVM over IP Extender Lite POWER: KONOM CHANDER

ATEN Altusen KE8950R - 2

natural_image Exterior view of a black ATEN device with ports and indicator lights (no readable text or symbols beyond branding)

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

KCC Statement

This product is RoHS compliant.

ATEN Altusen KE8950R - KCC Statement - 1

text_image CE 20°

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Package Contents

KE6900 / KE6940

The KE6900 / KE6940 package consists of:

1 KE6900T / KE6940T KVM over IP Transmitter
1 KE6900R / KE6940R KVM over IP Receiver
1 USB DVI-D KVM Cable (KE6900T/KE6940T only)
1 DVI-D Cable 1.8 m (KE6940T only)
1 Foot Pad Set
2 Power Adapters
1 Mounting Kit
1 User Instructions*

KE6900ST

The KE6900ST package consists of:

1 KE6900ST Slim KVM over IP Transmitter
1 USB DVI-D KVM Cable
1 Foot Pad Set
1 Power Adapter
1 Mounting Kit
1 User Instructions*

KE8950 / KE8952

The KE8950 / KE8952 package consists of:

1 KE8950T / KE8952T KVM over IP Transmitter
1 KE8950R / KE8952R KVM over IP Receiver
1 USB HDMI KVM Cable
1 Foot Pad Set
2 Power Cords (KE8950T/KE8950R only)

2 Power Adapters (KE8950T/KE8950R only)

1 Mounting Kit (KE8950T or KE8952T)

2 HDMI Lockpro

1 User Instructions*

* Features may have been added to the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 since this manual was published. Please visit our website to download the most up-to-date version.

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952 or to any other devices on the installation.

Copyright © 2018 ATEN® International Co., Ltd.

Altusen and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

Contents

EMC Information....ii

User Information ....iii

Online Registration ..... iii

Telephone Support ....iii

User Notice ....iii

Package Contents ....iv

KE6900 / KE6940 .....iv

KE6900ST....iv

KE8950 / KE8952....iv

About This Manual ..... xii

Conventions .....xiv

Product Information .....xiv

Chapter 1.

Introduction

Overview....1

Features 3

Supported Video Resolutions 4

Requirements 5

Console....5

Computers. 5

Cables....5

Software 5

Operating Systems 7

Components 8

KE6900T (Transmitter) Front View 8

KE6900T (Transmitter) Rear View 9

KE6900R (Receiver) Front View. 11

KE6900R (Receiver) Rear View 13

KE6940T (Transmitter) Front View 15

KE6940T (Transmitter) Rear View 16

KE6940R (Receiver) Front View....18

KE6940R (Receiver) Rear View 20

KE6900ST (Transmitter) Front, Rear and Top View. 22

KE8950T / KE8952T (Transmitter) Front View ..... 24

KE8950T / KE8952T (Transmitter) Rear View ..... 25

KE8950R / KE8952R (Receiver) Front View. 27

KE8950R / KE8952R (Receiver) Rear View. 29

Chapter 2.

Hardware Setup

Rack Mounting 31

KE6900T/KE6940T....31

KE6900ST....33

Wall Mounting ....34

KE6900T/KE6940T 34

KE6900ST....35

KE6900 Point-to-Point Installation ....36

KE6900 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

KE6900 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

KE8950 Point-to-Point Installation ....39

KE8950 Point-to-Point Installation 1 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

KE8950 Point-to-Point Installation 2 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

KE6900ST Point-to-Point Installation 42

Setting up a LAN Installation ....42

KE6900 LAN Installation....44

KE6900 Network Installation Diagram 1 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

KE6900 Network Installation Diagram 2 of 2.....47

KE8950 LAN Installation....48

KE8950 Network Installation Diagram 1 of 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

KE8950 Network Installation Diagram 2 of 2.....51

Network Configuration....52

Exit OSD....53

Default IP Addresses ....53

KE I/O Ports ....54

LED Display 55

Chapter 3.

OSD Operation

Overview....56

Invoking the OSD ....56

Touch Screen Calibration ....56

OSD Hotkeys 57

Microphone Hotkey .57

OSD Interface ....58

Receiver Configuration ....59

Network....59

Properties 60

System 62

Transmitter Configuration....63

Network 63

Properties 64

System 67

User Preferences 68

Connecting....69

Connections Page....70

List Mode ....70

Array Mode 73

Profile Page. 75

Push Content. 77

Pull Content....79

Chapter 4.

Software Installation

Overview....81

Download - Trial Version 81

KE Matrix Manager Software Install 83

Upgrading Trial Version 86

Linux Installation....87

Chapter 5.

Browser / Telnet Operation

Overview....90

Logging In. 90

The KE Matrix Manager Main Page 91

Web Components 91

Installation Wizard 93

Instant Link 96

Telnet 98

Configuration Menu....98

Main Menu. 98

  1. Network 99

  2. Properties 99

  3. System 100

Chapter 6.

System Status

Overview....101

System Status....102

Transmitter 104

Transmitter Configuration 106

Copy & Paste 111

Virtual Transmitter....112

Intelligent Dual Video Output Management. 113

Transmitter Group. 114

Transmitter Permissions 115

Receiver 117

Receiver Configuration 119

Copy & Paste 122

Receiver Group....123

Video Wall....124

Receiver Permissions 128

Account....129

Users....130

Adding Users. 130

Modifying Users 132

Deleting Users....132

Groups. 133

Adding Groups 133

Modifying Groups 134

Deleting Groups 134

Permissions....135

Assigning Device Permissions 135

Profile 137

Adding a Profile. 138

Adding a Schedule 141

Log 142

Chapter 7.

System Settings

Overview. 143

General 143

ANMS 146

Event Destination 146

Authentication & Authorization .....148

FW Upgrade ....151

Firmware Upgrade Recovery 152

Redundancy 153

Private Certificate 157

Certificate Signing Request. 158

Sessions 160

Chapter 8.

Connections

Overview. 161

Connections 162

Chapter 9.

Scheduled Profile

Overview....164

Chapter 10.

Sessions

Overview. 165

Chapter 11.

Firmware Upgrade Utility

Preparation....166

Starting the Upgrade....167

Upgrade Succeeded....169

Firmware Upgrade Recovery 170

Chapter 12.

CLI Commands

Serial Control Protocol Commands 171

Configuring the Serial Port 171

Device/Profile Commands. 171

Verification 171

Switch Port Command 173

Mute Command....177

Profile Command 179

EDID Command 181

Reset Command 183

RS-232 Command 184

OSD Command. 187

List Command....188

Read Command 190

Set Command....194

Appendix

Safety Instructions 203

General 203

Rack Mounting 205

Technical Support. 206

International 206

North America. 206

Specifications 207

KE6900T / KE6940T. 207

KE6900R / KE6940R 209

KE6900ST....210

KE8950T / KE8952T. 211

KE8950R / KE8952R 212

Optional Rack Mounting 213

Dual Rack Mounting 213

Single Rack Mounting. 216

IP Installer....218

Trusted Certificates. 219

Overview. 219

Self-Signed Private Certificates 220

Examples 220

Importing the Files. 220

RS-232 Pin Assignments 221

Transmitter Front RS-232 Port 221

Multicast IP Address....222

KE Multicast Rule 222

Multicast IP Formula....222

If X is between 0 \~ 127 .....222

If X is between 128 \~ 192 .....223

If X is 192 or higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Keys to Network Performance .....224

Build a Network Diagram. 224

Other Factors. 224

Choose a High Performance Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Layer 2 or Layer 3 Switches .....226

Considerations 226

Number of ports. 226

Stackable verse Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

What Stackable Switches Can do:....227

Switch Specifications. 227

Configuring Switches and KE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

KE transmitter Settings:....228

Recommended Network Switches .....228

Limited Hardware Warranty 229

What is covered by the Limited Hardware Warranty. . . . . . . . . . . . . . . . . 229

About This Manual

This User Manual is provided to help you get the most from your KVM over IP Matrix System. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the KVM over IP Matrix System. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures.

Chapter 3, OSD Operation, explains the fundamental concepts involved in operating the KE6900 / KE6900ST / KE6940 / KE8950 / KE8952, and provides a complete description of the On Screen Displays (OSDs) and how to work with them.

Chapter 4, Software Installation, explains the administrative procedures that are required to download and install the KE Matrix Manager software on Windows and Linux computers.

Chapter 5, Browser / Telnet Operation, explains how to log in to the KE Matrix Manager with a web browser, and describes the features, functions, and how to work with the browser's main interface.

Chapter 6, System Status, explains how to use the KE Matrix Manager's System Status panel to manage Transmitters, Receivers, Users, Profiles and Logs.

Chapter 7, System Settings, explains the KE Matrix Manager's system settings, which include the General, ANMS, LDAP/AD, RADIUS, TACACS+ authentication, F/W Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions tabs.

Chapter 8, Connections, describes how to use the KE Matrix Manager 's Connections panel to view and disconnect Transmitter and Receiver connections.

Chapter 9, Scheduled Profile, describes how to use the KE Matrix Manager's Scheduled Profile panel to view active profile schedules.

Chapter 10, Sessions, describes how to use the KE Matrix Manager's Sessions panel to view and disconnect user sessions.

Chapter 11, Firmware Upgrade Utility, explains how to download and use the Firmware Upgrade Utility to install new firmware on the devices.

Chapter 12, CLI Commands, provides a complete list of the serial protocol and TCP/IP commands used when utilizing the RS-232 Serial Port or a network connection to configure the KE devices.

An Appendix, at the end of the manual provides technical and troubleshooting information.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  1. Numbered lists represent procedures with sequential steps.

- Bullet lists provide information, but do not involve sequential steps.

→ Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start → Run means to open the Start menu, and then select Run.

ATEN Altusen KE8950R - Conventions - 1

Indicates critical information.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com
North America http://www.aten-usa.com

Overview

The KVM over IP Matrix System is a solution that combines KE Series Extenders (KE6900, KE6940, KE6900ST, KE8950, KE8952) with the KE Matrix Manager Software (CCKM) to extend, control and monitor access to computers, across a network, in a multitude of ways. The system lets you setup a matrix of remote KVM consoles that access computers across a network, with the flexibility to control and configure each connection.

The KE Extenders consist of transmitters that connects to the computer and receivers that provide console access from a separate location. The computer is accessed from the remote console via a standard TCP/IP network or direct Ethernet cable connection. This is perfect for any installation where you need to place the console where it is convenient, but you want the computer to reside in a secure location - away from the keyboard, mouse and display.

The KE6900 is a single view extender that supports one DVI display at each end. The KE6940 is a dual view extender that supports two DVI displays at each end, allowing the video output to display across two monitors.

The KE8950 and KE8952 are single view 4K HDMI extenders that support HDCP 1.4 and HDMI 1.4a. The KE89 Series connect unit-to-unit or over a TCP/IP network via a Gigabit Ethernet or SFP port. Both models support Fiber Channel over Ethernet via SFP fiber modules* which connect to a network switch at speeds up to 1 Gbps. Additionally, the KE8952's Gigabit LAN port supports Power over Ethernet (PoE) which provides a network connection and powers the unit from a network switch over Cat 5e cable.

The KE Extenders have a local On Screen Display (OSD) on the receiver end to configure both units - for easy setup and operation. Both the transmitter and receiver have RS-232 ports to connect to a serial terminal for configuration or serial devices such as touchscreens and barcode scanners.

As KVM over IP Matrix Extenders they can make console-to-computer connections in several ways: one-to-one (Extender mode), one-to-many (Splitter mode), many-to-one (Switch mode), or many-to-many (Matrix mode).

The KE Matrix Manager Software (CCKM) allows you to define matrix connections and manage KE Extenders with features such as auto-detection of KE Extenders, username/password authentication, switching and sharing of

connections, scheduling, permissions and more. Whether you're extending computer access for Monitoring, Broadcasting, Editing or Workstation setup, the KVM over IP Matrix System gives you the flexibility and control to manage one or hundreds of extended connections.

Note: The SFP module is sold separately. You can choose the 2A-136G, a multi-mode SFP module that provides 1 GbE connectivity up to 550 meters; or the 2A-137G, a single-mode SFP module that provides 1 GbE connectivity up to 10 kilometers. Visit ATEN's website or contact your ATEN dealer for more information.

Features

  • Remote KVM console access of computers over LAN or Ethernet cable connection
  • Dual console operation – control your system from both the Transmitter and Receiver by USB keyboard, monitor, and mouse
  • RS-232 serial portsallows you to connect to a serial terminal for configuration, and serial devices such as touchscreens and barcode scanners ^1
  • Superior video quality – up to 1920 x 1200 @ 60 Hz with 24-bit color depth (KE69 Series); up to 3840 x 2160 @ 30 Hz (4:4:4) with 36-bit color depth (KE89 Series)
  • Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 @ 60 Hz (KE69 Series); and HDMI resolutions from 640 x 480 to 3840 x 2160 @ 30 Hz (KE89 Series)
  • OSD (On Screen Display) on the Receiver configures both units
    ◆ Supports KE Matrix Manager Web GUI administration ^2
  • Supports Power over Ethernet (PoE) functionality – compliant with IEEE 802.3at and 802.3af standards (KE8952 only)
  • Boundless Switching – simply move the mouse cursor across screen boundaries to switch between different receivers
  • Intelligent Dual Video Output Management – split two video sources from a dual display Transmitter and connect to each from different Receivers
    ♦ Gigabit Ethernet port
    ◆ Remote login security
    ♦ DVI digital and analog monitor support
    ◆ Built-in ESD protection and surge protection
  • Supports 2 channel analog (KE69 Series) and 7.1 channel surround sound (KE89 Series) stereo speakers and microphone
  • Auto-MDIX - automatically detects cable type
    ◆ Supports widescreen formats
    ◆ Supports High-Quality Video streaming
    ◆ Virtual Media Support
    Hot pluggable
  • Rack Mountable

◆ Upgradeable firmware

Note: 1. RS-232 serial ports support Tx/Rx/CTS/RTS/DTR/DSR signals only.

  1. The KE Matrix Manager web GUI can be updated from the CCKM page on our website (www.aten.com) or via eService website (http://eservice.aten.com). The free version supports up to 8 KE devices. To obtain a license for the full version of the software, please contact your ATEN dealer.

Supported Video Resolutions

1920 x 1200 @ 60 Hz
1920 x 1080 @ 60 Hz
1680 x1050 @ 60 Hz
1600 x1200 @ 60 Hz
1600 x 900 @ 60 Hz
1440 x 900 @ 60 Hz
1400 x 1050 @ 60 Hz
1366 x 768 @ 60 Hz
1280 x 1024 @ 60/75 Hz
1280 x 960 @ 60 Hz
1280 x 720 @ 60 Hz
1152 x 864 @ 75 Hz
1024 x 768 @ 60/70/75/85 Hz
800 x 600 @ 56/60/72/75/85 Hz
720 x 400 @ 70/85 Hz
640 x 480 @ 60/72/75/85 Hz
2560 x 1080 @ 24/25/30/50/60/100/120 Hz*
3840 x 2160 @ 24/25/30 Hz*
1920 x 1440 @ 60 Hz*
2560 x 1600 @ 60 Hz*
2560 x 1440 @ 60 Hz*
2048 x 1536 @ 60 Hz*

*Only for KE89 Series.
**The pixel clock must be less than 300 MHz to support all the resolutions listed above.

Requirements

Console

  • (KE6900) One DVI compatible monitor capable of the highest possible resolution
  • (KE6940) Two DVI compatible monitors capable of the highest possible resolution
  • (KE8950/KE8952) One HDMI compatible monitor capable of the highest possible resolution
    A USB mouse
    A USB keyboard
    ◆ Microphone and speakers

Computers

The following equipment must be installed on each computer that is to be connected to the system:

♦ (KE6900) One DVI port
♦ (KE6940) Two DVI ports
♦ (KE8950/KE8952) One HDMI port
USB Type A port
◆ Audio ports

Cables

- For optimal signal integrity and to simplify the setup, we strongly recommend that you only use the high quality custom USB KVM Cable that is provided with this package.

Software

The minimum hardware and software requirements for the computer running the KE Matrix Manager software are:

◆ Processor: Intel or AMD processor 1 GHz or above
♦ RAM: 2GB or above
♦ HDD: 16GB or above
- Web browser
◆ Java Runtime Environment (JRE) 6 with update 11 or higher

♦ Operating System Requirements:

◆ Windows 2000, XP, Vista, 2003, 2008, 7 and 8.1
Linux (Ubuntu, CentOS, Fedora, SUSE)

Operating Systems

The KE Series supports the following operating systems which can display standard HDMI/DVI/VGA signals:

OS Version
Windows 2000 and higher
Linux RedHat6.0 and higher
SUSE 8.2 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3and higher
FreeBSD 3.51 and higher
Sun Solaris 8 and higher
Novell Netware5.0 and higher
Mac OS 9 and higher

Components

KE6900T (Transmitter) Front View
ATEN Altusen KE8950R - Components - 1

text_image 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
4Remote / Local LED Lights Green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE6900T (Transmitter) Rear View

ATEN Altusen KE8950R - KE6900T (Transmitter) Rear View - 1

text_image 1 2 3 4 5 6 7 8 9
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
6RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
7Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8LAN Port The cable that connects the unit to the LAN plugs in here.
9DVI-I Output The cable from the local DVI monitor plugs in here.

KE6900R (Receiver) Front View

ATEN Altusen KE8950R - KE6900R (Receiver) Front View - 1

text_image POWER LAN LOCAL REMOTE Graphics OSD Video 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3Local LED Lights green to Indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option.
8 USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 121.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6900R (Receiver) Rear View
ATEN Altusen KE8950R - KE6900R (Receiver) Front View - 2

text_image 1 2 3 4 5 6 7 8 9 10
No.Component Description
1GroundingTerminalThe wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 121.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
No.Component Description
8Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 121.
9LAN Port The cable that connects the unit to the LAN plugs in here.
10DVI-I Output The cable from the local DVI monitor plugs in here.

KE6940T (Transmitter) Front View

ATEN Altusen KE8950R - KE6940T (Transmitter) Front View - 1

text_image 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini sterreo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232serial port is for connecting to the computer for serial control.
4Remote / Local LED Lightsgreen to indicate which side of the installation (Local or Remote) has KVM control of the computer.
5LAN LED This LED indicates the network status.
6Power LED Lights blue to indicate the unit is turned on.

KE6940T (Transmitter) Rear View
ATEN Altusen KE8950R - KE6940T (Transmitter) Front View - 2

text_image 1 2 3 4 5 6 7 8 9
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
6RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
7Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8 LAN Port The cable that connects the unit to the LAN plugs in here.
9 DVI-I Output The cable from the local DVI monitor plugs in here.

KE6940R (Receiver) Front View
ATEN Altusen KE8950R - KE6940T (Transmitter) Front View - 3

text_image POWER LAN LOCAL REMOTE Graphics OSD Video 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3Local LED Lights green to Indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option.
8 USBPort Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 121.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE6940R (Receiver) Rear View
ATEN Altusen KE8950R - KE6940T (Transmitter) Front View - 4

text_image 1 2 3 4 5 6 7 8 9 10
No.Component Description
1GroundingTerminalThe wire used to ground the unit connects here.
2Reset This switch mustbe pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These ministereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this portfor virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 121.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cablefrom the DC Power adapter connects here.
6Function Switch Use thisslide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
No.Component Description
8Console Ports The unit's USB keyboard and USB mouse plug into these ports.
9LAN Port The cable that connects the unit to the LAN plugs in here.
10DVI-I Output The cable from the local DVI monitors plug in here.

KE6900ST (Transmitter) Front, Rear and Top View

Front View
ATEN Altusen KE8950R - KE6900ST (Transmitter) Front, Rear and Top View - 1

text_image 1 2

Top View
ATEN Altusen KE8950R - KE6900ST (Transmitter) Front, Rear and Top View - 2

text_image 6 7

Rear View
ATEN Altusen KE8950R - KE6900ST (Transmitter) Front, Rear and Top View - 3

text_image 3 4 5

No. Component Description

1 Reset This switch must be pushed with a thin object, such as the end of a paper clip.◆ Press and release to reboot the device.◆ Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.◆ Press and hold it in for more then three seconds resets the unit back to its factory default settings.
2 KVM Port The USB KVMcable supplied with the package that links the Transmitter to the computer plugs into these ports.
3 RS-232 Port This RS-232serial port is for connecting to the computer for serial control.Note:When a LAN connection is detected serial commands bypass the KE6900ST and are sent across the network to the receiver. When no LAN connection is detected serial commands are automatically directed to the KE6900ST for local configuration and control.
4 LAN Port The cable thatconnects the unit to the LAN plugs in here.
5 Power Jack The cable from the DC Power adapter connects here.
No.Component Description
6 LAN LED This LED indicates the network status.
Lights when connected to the LAN and blinks when the Ethernet connection is active:Orange: 10 MbpsOrange + Green: 100 MbpsGreen: 1000 MbpsOff when not connected to the LAN.
7 Power LED Lights blue to indicate the unit is turned on.

KE8950T / KE8952T (Transmitter) Front View
ATEN Altusen KE8950R - KE6900ST (Transmitter) Front, Rear and Top View - 4

text_image 1 2 3 4 5 6
No.Component Description
1Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
2KVM Ports The USB KVM cable supplied with the package that links the Transmitter to the computer plugs into these ports.
3RS-232 Port This RS-232 serial port is for connecting to the computer for serial control.
4Remote / Local LED Lights Green to indicate which side of the installation (Local or Remote) currently has KVM control of the computer.
5LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
6Power LED Lights blue to indicate the unit is turned on.

KE8950T / KE8952T (Transmitter) Rear View
ATEN Altusen KE8950R - KE6900ST (Transmitter) Front, Rear and Top View - 5

text_image 1 2 3 4 5 6 7 8 9 1 0
No.Component Description
1Grounding Terminal The wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the speakers (green) and microphone (pink).
4Power Jack The cable from the DC Power adapter connects here.
5Function Switch Use this slide switch to set the unit's mode to:Auto: Shared (simultaneous) KVM control of the computer at the Transmitter and Receiver console.*RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.Local: Only the local Transmitter has KVM control of the computer. The Receiver's KVM access to the computer is locked.Note: In Auto mode, RS-232 and audio functions will work on the Receiver but not on the Transmitter.
6RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
7Console Ports The unit's USB keyboard and USB mouse plug into these ports.
8LAN Port The cable that connects the unit to the LAN plugs in here.
9SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
10HDMI Output The cable from the local HDMI monitor plugs in here.

KE8950R / KE8952R (Receiver) Front View
ATEN Altusen KE8950R - KE6900ST (Transmitter) Front, Rear and Top View - 6

text_image 1 2 3 4 POWER LAN LOCAL REMOTE Graphics OSD Video 5 6 7 8
No.Component Description
1Power LED Lights blue to indicate the unit is turned on.
2LAN LED This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
3Local LED Lights green to Indicate the Transmitter has KVM access of the computer.
4Remote LED Lights green to Indicate the Receiver has KVM access of the computer.
5Graphics Pushbutton Sets the displays image quality to the highest possible grade so that images are optimized. This toggle button turns off the Video Pushbutton option.Graphics mode is selected by default.
6OSD Pushbutton Use this pushbutton to open the OSD menu.
7Video Pushbutton Sets the displays image quality to a grade that is optimized for video playback. This toggle button turns off the Graphics Pushbutton option.
8 USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 121.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.

KE8950R / KE8952R (Receiver) Rear View
ATEN Altusen KE8950R - KE6900ST (Transmitter) Front, Rear and Top View - 7

text_image 1 2 3 4 5 6 7 8 9 10 11
No.Component Description
1GroundingTerminalThe wire used to ground the unit connects here.
2Reset This switch must be pushed with a thin object, such as the end of a paper clip.Press and release to reboot the device.Power off, hold reset then power on the device while pressing reset to recover from a firmware upgrade failure.Press and hold it in for more then three seconds resets the unit back to its factory default settings.
3Audio Ports These mini stereo ports are for the local speakers (green) and microphone (pink).
4USB Port Use this port for virtual media or a USB peripheral device.Note: 1. When using a USB disk plugged into this port, see USB Mode, page 121.2. This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
5Power Jack The cable from the DC Power adapter connects here.
6Function Switch Use this slide switch to set the unit's mode:Extension: Sets the device to use the normal TX to RX extension mode.RS-232 Config: The device is ready to be configured via serial commands through the RS-232 port.
7RS-232 Port This RS-232 serial port is for connecting to a serial terminal.
No.Component Description
8Console Ports The unit's USB keyboard and USB mouse plug into these ports. When using a keyboard or mouse with special functions, see USB Mode, page 121.
9LAN Port The cable that connects the unit to the LAN plugs in here.
10SFP Port The Gigabit Ethernet (GbE) optical fiber cable that connects the unit to the LAN plugs in here.
11HDMI Output The cable from the local HDMI monitor plugs in here.

Chapter 2

Hardware Setup

ATEN Altusen KE8950R - Hardware Setup - 1

  1. Important safety information regarding the placement of this device is found on page 203. Please review it before proceeding.

  2. Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Rack Mounting

For convenience and flexibility, the Transmitter can be mounted on system racks. To rack mount a unit do the following:

KE6900T/KE6940T

  1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below:

ATEN Altusen KE8950R - KE6900T/KE6940T - 1

text_image Phillips hex head M3 x 8
  1. Screw the bracket into a convenient location on the rack.

ATEN Altusen KE8950R - KE6900T/KE6940T - 2

natural_image Isometric line drawing of a mechanical assembly with three vertical supports and a close-up of a device mounted on a base (no text or symbols)

Note: These screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.

KE6900ST

  1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below:

ATEN Altusen KE8950R - KE6900ST - 1

text_image Phillips hex head M3 x 8
  1. Screw the bracket into a convenient location on the rack.

ATEN Altusen KE8950R - KE6900ST - 2

natural_image Technical line drawing of a server rack with vertical racks and a mounted device (no text or symbols)

Note: These screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross recessed type screws.

Wall Mounting

For convenience the Transmitter can be mounted to a wall.

KE6900T/KE6940T

  1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below:

ATEN Altusen KE8950R - KE6900T/KE6940T - 1

text_image Phillips hex head M3 x 8
  1. Use the center hole to screw the bracket to a secure wall surface.

ATEN Altusen KE8950R - KE6900T/KE6940T - 2

natural_image Isometric line drawing of a front-mounted electronic device with ventilation slots and ports (no text or symbols)

KE6900ST

  1. Using the screws provided in the Mounting Kit, screw the mounting bracket into the bottom of the Transmitter as show below:

ATEN Altusen KE8950R - KE6900ST - 1

text_image Phillips hex head M3 x 8
  1. Use the center hole to screw the bracket to a secure wall surface.

ATEN Altusen KE8950R - KE6900ST - 2

natural_image Line drawing of a device casing with ports and connectors, shown in isometric view (no text or symbols)

KE6900 Point-to-Point Installation

Setting up the KE6900 / KE6940 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the KE6900T / KE6940T. Each port is marked with an appropriate icon to indicate itself.*
  2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
  3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.
  4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.
  5. Connect a Cat 5e/6 cable to the KE6900T / KE6940T's LAN port.
  6. Plug the power adapter into an AC source; and plug the other end into the KE6900T / KE6940T's Power Jack.
  7. On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the KE6900R / KE6940R.**
  8. Connect the other end of the Cat 5e/6 cable to the KE6900R / KE6940R's LAN port.
  9. Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
  10. Power on the computer.

Note: 1. If installing the KE6940 with two DVI monitors, connect the second DVI monitor via a DVI cable into the additional ports on the KE6940 and computer.

  1. A keyboard or mouse with special functions may need to use the USB ports for advanced features to work (see USB Mode, page 121).

KE6900 Point-to-Point Installation 1 of 2

ATEN Altusen KE8950R - KE6900 Point-to-Point Installation 1 of 2 - 1

flowchart
graph TD
    A["KE6900T"] --> B["Cat 5e/6 cable"]
    A --> C["1"]
    A --> D["8"]
    D --> E["KE6900R"]
    E --> F["7"]
    E --> G["9"]
    style A fill:#f9f,stroke:#333
    style E fill:#ccf,stroke:#333

Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.

KE6900 Point-to-Point Installation 2 of 2

ATEN Altusen KE8950R - KE6900 Point-to-Point Installation 2 of 2 - 1

text_image KE6900T 2 4 USB KVM cable 3 Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE8950 Point-to-Point Installation

Setting up the KE8950 / KE8952 system in a point-to-point configuration is simply a matter of plugging in the cables.

Note: In a point-to-point configuration, no administrator setup is necessary.

Make sure that all the equipment is powered off. Refer to the installation diagrams on the next two pages and do the following:

  1. On the transmitter side, plug the mouse, keyboard, HDMI monitor, microphone and speakers into the ports on the Console section of the KE8950T / KE8952T. Each port is marked with an appropriate icon to indicate its function.
  2. Connect the USB HDMI KVM cable provided with this package into the KVM Ports on the front of the KE8950T / KE8952T.
  3. Connect the other end of the USB HDMI KVM cable into the keyboard, video, mouse, speaker and microphone ports on the computer.
  4. For control of serial devices, connect the RS-232 serial port on the transmitter to a serial port on the computer.
  5. Connect a Cat 5e/6 cable to the KE8950T / KE8952T's LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port.
  6. Plug the power adapter into an AC source; then plug the other end into the KE8950T / KE8952T's power jack.*
  7. On the receiver side, plug the mouse, keyboard, HDMI monitor, microphone, and speakers into the ports on the Console section of the KE8950R / KE8952R.
  8. Connect the other end of the Cat 5e/6 cable to the KE8950R / KE8952R's LAN port; or the other end of the Gigabit Ethernet (GbE) optical fiber cable to the SFP port.
  9. Plug the second power adapter into an AC source; then plug the other end into the KE8950R / KE8952R's power jack.*
  10. Power on the computer.

Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters.

KE8950 Point-to-Point Installation 1 of 2

ATEN Altusen KE8950R - KE8950 Point-to-Point Installation 1 of 2 - 1

flowchart
graph TD
    A["KE8950T (Rear)"] --> B["Cat 5e/6 Cable"]
    A --> C["Optical Fiber Cable"]
    D["KE8950R (Rear)"] --> E["Cat 5e/6 Cable"]
    D --> F["Optical Fiber Cable"]
    G["DC 5V"] --> H["PC"]
    I["DC 5V"] --> J["PC"]
    K["DC 5V"] --> L["PC"]
    M["DC 5V"] --> N["PC"]
    O["DC 5V"] --> P["PC"]

Note: Power adapters are not provided with the KE8952. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to the KE8952.

KE8950 Point-to-Point Installation 2 of 2

ATEN Altusen KE8950R - KE8950 Point-to-Point Installation 2 of 2 - 1

text_image KE8950T (Front) USB HDMI KVM Cable Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE6900ST Point-to-Point Installation

The KE6900ST DVI KVM over IP Extender Lite is a cost saving alternative for installations with Transmitters that don't need a local console or audio transmission but want the connectivity features of advanced KE models.

Setting up the KE6900ST system in a point-to-point configuration is simply a matter of plugging in the cables. Make sure that all the equipment is powered off. Refer to the installation diagrams on the next page and do the following:

  1. Connect the USB DVI-D KVM Cable (provided with this package) to the USB and DVI-D ports on the front of the KE6900ST.
  2. Connect the other end of the USB DVI-D KVM Cable to USB and DVI video ports on the computer.
  3. For control of serial devices, connect the RS-232 serial port on the KE6900ST to a serial port on the computer.
  4. Plug the power adapter (provided with this package) into an AC source; and plug the other end into the KE6900ST Power Jack.
  5. Connect a Cat 5e/6 cable to the KE6900ST's LAN port.
  6. Connect the other end of the Cat 5e/6 cable to the KE69x0R's* LAN port.
  7. On the Receiver side, plug the mouse, keyboard and DVI monitor into the ports on the Console section of the KE69x0R.*
  8. Plug the second power adapter into an AC source; and plug the other end into the KE69x0R's Power Jack.
  9. Power on the computer.

Note: KE69x0R units are required and sold separately.

Setting up a LAN Installation

Setting up the KE6900ST on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE69x0 devices on the same TCP/IP LAN. To setup a LAN installation, simply connect the Cat 5e/6 cable (in step 5 above) to the network instead of directly between two KE69x0 devices and see KE6900 LAN Installation, page 44 for details.

ATEN Altusen KE8950R - Setting up a LAN Installation - 1

flowchart
graph TD
    A["KE6900ST (Front)"] -->|USB KVM cable| B["Local PC"]
    C["KE6900ST (Rear)"] -->|Cat 5e/5 cable| D["Local PC"]
    B --> E["KE6900R"]
    D --> F["Local PC"]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style D fill:#f9f,stroke:#333
    style E fill:#ccf,stroke:#333
    style F fill:#ccf,stroke:#333

KE6900 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE6900 / KE6900ST / KE6940 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 224).

Note: 1. The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 53, for further details.
2. In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 52, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.

Make sure that all the equipment is powered off. Refer to the installation diagram on the following page, and do the following:

  1. On the Transmitter side, plug the mouse, keyboard, DVI monitor, microphone and speakers into the ports on the Console section of the KE6900T / KE6940T.* Each port is marked with an appropriate icon to indicate itself.
  2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE6900T / KE6940T.
  3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.

  4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.

  5. Use a Cat 5e/6 cable to connect the KE6900T / KE6940T's LAN port to the local area TCP/IP network.
  6. Plug the power adapter into an AC source; and plug the other end into the KE6900T / KE6940T's Power Jack.
  7. On the Receiver side, plug the mouse, keyboard, DVI monitor, microphone, and speakers into the ports on the Console section of the KE6900R / KE6940R.**
  8. Use a Cat 5e/6 cable to connect the KE6900R / KE6940R's LAN port to the local area TCP/IP network.
  9. Plug the second power adapter into an AC source; and plug the other end into the KE6900R / KE6940R's Power Jack.
  10. Use the OSD on the Receiver to configure the network settings for both devices (See Network Configuration, page 52).
  11. Repeat these steps for each Transmitter and Receiver you wish to install on the network.
  12. Power on the computer(s).

Note: 1. If installing the KE6940 with two DVI monitors, connect the second DVI monitor via a DVI cable into the additional ports on the KE6940 and computer.

  1. A keyboard or mouse with special functions may need to use the USB ports for advanced features to work (see USB Mode, page 121).

KE6900 Network Installation Diagram 1 of 2
ATEN Altusen KE8950R - KE6900 LAN Installation - 1

Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the same except that an additional DVI monitor can be connected at each end for a dual-view display setup.

KE6900 Network Installation Diagram 2 of 2

ATEN Altusen KE8950R - KE6900 Network Installation Diagram 2 of 2 - 1

text_image KE6900T 2 4 USB KVM cable Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

KE8950 LAN Installation

Setting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-to-multipoint computer to console operation by connecting multiple KE8950 / KE8952 devices on the same TCP/IP LAN. Prior to setup we recommended laying out the plans for your KE installation using our performance guide (see Keys to Network Performance, page 224).

Note: 1. The units are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 53, for further details.
2. In a network setup with multiple units, each Transmitter and Receiver must be configured with a unique IP address. See Network Configuration, page 52, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between KE Series devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE devices, as they are bandwidth-intensive devices.

Make sure that all the equipment is powered off. Refer to the installation diagram on the following page, and do the following:

  1. On the Transmitter side, plug the mouse, keyboard, HDMI monitor, microphone and speakers into the ports on the Console section of the KE8950T / KE8952T. Each port is marked with an appropriate icon to indicate itself.
  2. Connect the USB KVM cable provided to the KVM Ports on the front of the KE8950T / KE8952T.
  3. Connect the other end of the USB KVM cable to the keyboard, video, mouse, speaker and microphone ports on the computer.

  4. For control of serial devices, connect the RS-232 serial port on the Transmitter to a serial port on the computer.

  5. Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port to connect the KE8950T / KE8952T to the local area TCP/IP network.*
  6. Plug the power adapter into an AC source; and plug the other end into the KE8950T / KE8952T's Power Jack.**
  7. On the Receiver side, plug the mouse, keyboard, HDMI monitor, microphone, and speakers into the ports on the Console section of the KE8950R / KE8952R.***
  8. Connect a Cat 5e/6 cable to the LAN port, or a Gigabit Ethernet (GbE) optical fiber cable to the SFP port to connect the KE8950R / KE8952R to the local area TCP/IP network.*
  9. Plug the power adapter into an AC source; and plug the other end into the KE8950R / KE8952R's Power Jack.**
  10. Use the OSD on the Receiver to configure the network settings for both devices (See Network Configuration, page 52).
  11. Repeat these steps for each Transmitter and Receiver you wish to install on the network.
  12. Power on the computer(s).

Note: 1. The KE8952's LAN port provides Power over Ethernet (PoE) functionality which supplies power to the unit when connected to a compatible PoE network switch.
2. Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE8952 units.
3. A keyboard or mouse with special functions may need to use the USB ports for advanced features to work (see USB Mode, page 121).

KE8950 Network Installation Diagram 1 of 2
ATEN Altusen KE8950R - KE8950 LAN Installation - 1

flowchart
graph TD
    A["KE8950T (Rear)"] -->|Cat 5e/6 Cable| B["KE8950R (Rear)"]
    A -->|Optical Fiber Cable| C["TCP/IP LAN"]
    A --> D["DC 5V"]
    A --> E["1"]
    A --> F["3"]
    A --> G["7"]
    A --> H["9"]
    A --> I["DC 5V"]

Note: Power adapters are not provided with KE8952 units. Please contact your ATEN dealer to purchase additional power adapters, or use the Power over Ethernet (PoE) feature to supply power to KE8952 units.

KE8950 Network Installation Diagram 2 of 2

ATEN Altusen KE8950R - KE8950 Network Installation Diagram 2 of 2 - 1

text_image KE8950T (Front) USB HDMI KVM Cable Local PC

Note: The serial port on the Transmitter (shown above) connects to the computer; the serial port on the Receiver (not shown) connects to a serial device (optional).

Network Configuration

This section provides instructions to configure the network settings with a fixed IP address, subnet mask, and default gateway. To use the IP Installer to configure the IP address, see IP Installer, page 218.

Note: 1. Both devices are preconfigured with factory-default network settings. If you install only one set of KE Series units, you do not need to change these default network settings. See Default IP Addresses, page 53, for further details.
2. In a network setup with multiple units, each transmitter and receiver must be configured with a unique IP address. See Network Configuration, page 52, for further details.
3. We recommended using 1000Mbps Gigabit Ethernet switches (wire speeds, non-blocking with 1Gbps/1.5Mpps performance per port) between devices installed on different LAN segments. 10/100Mbps switches might cause poor performance.
4. In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput. To ensure functionality use a layer 3 switch that supports IGMP queries.
5. If your network uses cascaded switches, please check to ensure the data throughput is sufficient.
6. To get the best performance, we suggest creating a private network for KE device, as they are bandwidth-intensive devices.

To configure the network settings, do the following:

  1. Setup the hardware and connect the Transmitter and Receiver to the local area network (see KE6900 LAN Installation, page 44, or KE8950 LAN Installation, page 48).
  2. From the Receiver, tap the Scroll Lock key twice to invoke the OSD.
  3. Select the Receiver or Transmitter from the sidebar menu.
  4. Enter the password and click Configure.
    The default password is: password.
  5. From the Network tab select Set IP address manually and enter the following:

  6. IP Address– sets the IP address for the KE device. Key in a valid unique IP address.
    Note: See Default IP Addresses, page 53, for the preconfigured factory-default settings.

  7. Subnet Mask – sets the subnet mask for the KE device. Key in a valid subnet mask value.
    Note: The default setting is 255.255.255.0
  8. Default Gateway– sets the default gateway for the KE device. Key in a valid default gateway.

6. Click Save.

Exit OSD

To exit the OSD, press [Esc] on the keyboard, click Logout; tap the Scroll Lock key twice; or return to the OSD main page and press the front panel OSD pushbutton (Receiver only).

At this point the Receiver can connect to the Transmitter to access the remote computer (see Connecting, page 69 for instructions).

Default IP Addresses

The preconfigured factory-default IP addresses for the KE Series devices are as follows:

Transmitters - 192.168.0.61

Receivers - 192.168.0.60

KE I/O Ports

The following table provides the I/O port use of KE Series devices.

Device Port Number
KE Matrix Manager (TCP) HTTP 8080
HTTPS 8443
Device TCP 9110
CLI 9111
Redundancy 9120
Database Service 1527
KE Matrix Manager (UDP) Port 9110
Broadcast 9000
KE TX/RX Device (TCP) Manager 9110
Service 9000
Telnet 23
SSH 22
KE TX Device (TCP)VM 9001
vUSB 9002
Serial 9003
USB Access Mode 9009
KE RX Device (TCP)CLI 9130
KE TX/RX Device (UDP)Manager 9110
Service 9000
Array Mode 9120
Video 0xFE00(65024) - 0xFE03(65027)
Audio 0xFE04(65028) - 0xFE05(65029)

LED Display

Both the Transmitter and Receiver have front panel LEDs to indicate their operating and power status, as explained in the table below:

LED Indication
LAN This LED indicates the network status.◆ Lights when connected to the LAN and blinks when the Ethernet connection is active:◆ Orange: 10 Mbps◆ Orange + Green: 100 Mbps◆ Green: 1000 Mbps◆ Off when not connected to the LAN.
Power◆ Lights blue when the unit is powered on.◆ OFF when power is off.
Local◆ Lights green to Indicate the Transmitter has KVM focus of the computer
Remote◆ Lights green to Indicate the Receiver has KVM focus of the computer.

Overview

This chapter provides instructions to configure and operate KE Series devices using the local On Screen Display (OSD). To configure the network settings with the OSD, see Network Configuration, page 52.

Invoking the OSD

The On Screen Display (OSD) is a keyboard/mouse-driven application on the receiver used to configure the transmitter and receiver settings. Once the receiver has discovered the transmitter over a network* or Ethernet cable connection, you can use the OSD on the receiver to configure the transmitter.

To invoke the OSD, press the OSD pushbutton on the front of the receiver, or from the keyboard tap the Scroll Lock key twice. The OSD main page will appear (see OSD Interface, page 58).

To exit the OSD, press [Esc] on the keyboard; click Logout; tap the Scroll Lock key twice; or return to the OSD main page and press the OSD pushbutton on the front of the receiver. The OSD disappears and the computer desktop screen or the System Login prompt is displayed.

Note: 1. For the Receiver to discover the Transmitter over a network, both must be on the same subnet of the LAN.
2. To change the OSD hotkeys, see page 68.
3. If the keyboard/mouse won't work when the OSD is invoked, see USB Mode, page 121.

Touch Screen Calibration

If you're using a touch screen monitor and the OSD appears off center, you can use the blinking + at each corner to adjust the position of the OSD.

OSD Hotkeys

The OSD hotkeys navigate the Receiver's OSD screens. The hotkeys work after logging in from the System Login screen (see page 69) but not the OSD Configuration screen. Pressing a hotkey will immediately take you to the corresponding OSD screen.

Hotkey OSD Screen Page
[F1] Connections Page 1 in List Mode 70
[F2] Connections Page 1 in Array Mode 73
[F3] Profile Page 1 75
[F5] Push Content Page 1 77
[F6] Pull Content Page 1 79
[F7] Receiver > Properties60
[F8]User Preferences68
[F9]OSD Login Screen (logs user off)69

Microphone Hotkey

You can switch microphone access between Receivers with a hotkey:

  1. Press and hold down [Num Lock].
  2. Press and release [-].
  3. Release [Num Lock].
  4. Press 1.

Press the Esc key to cancel.

OSD Interface

After you invoke the OSD, the main page appears:

ATEN Altusen KE8950R - OSD Interface - 1

text_image KE O8D Receiver Transmitter User Preferences About Logout Password Configure Back to Connection ATEN << Select Config Type and Key in Password

Note: A password is required to enter the OSD. The default password is: password. For security purposes, we recommend you change this to something unique.

The OSD components are described in the table, below:

No.Item Description
1Receiver Select this radio button, enter a password, and click Configure to enter the Receiver Configuration screen.
2Transmitter Select this radio button, enter a password, and click Configure to enter the Transmitter Configuration screen.Note: Receiver must first discover the transmitter over the network for this option to be available.
3User Preferences Select this radio button, enter a password, and click Configure to enter the User Preferences screen.
4About About provides information regarding the OSD version.
5Password Input the OSD password and click Configure to enter the selected configuration screen. See note for password.
6ConfigureAfter entering a password, click Configure to enter the selected configuration screen.
7B a c k ConnectionClicking this button exits the OSD and returns you to the computer's video display.

Receiver Configuration

When you select the Receiver radio button and click Configure to login, the Network tab appears:

ATEN Altusen KE8950R - Receiver Configuration - 1

text_image KE 08D Network Properties System Receiver Transmitter Use Preferences About Logout Password Configure Back to Connection IP Installer Enable View Only Disabled Network Configuration Obtain IP address automatically Set IP address manually IP Address 192.168.0.71 Subnet Mask 255.255.255.0 Default Gateway 192.168.0.254 Save

Network

The Network tab allows you to configure the Receiver's IP address settings:

Item Description
IP Installer The IPInstaller is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 218 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use.
Network ConfigurationFor dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 52.

After entering the information, click Save.

Properties

The Properties tab allows you to configure the Receiver's settings:

ATEN Altusen KE8950R - Properties - 1

text_image KE OSD Network Properties System ATEN Receiver Transmitter User Preferences About Logout Mode ○ Extender ● Matrix RS232 Settings Baud Rate 9600 Data Bits 8 Parity None Stop Bits 1 Flow Control None Properties Transmitter Video IP 192.1680.61 Transmitter Audio IP 192.1680.61 Transmitter USB IP 192.1680.61 Transmitter RS232 IP 192.1680.61 Enable Media □ Video □ Audio □ USB □ RS232 Manager Address Manager IP 192.1680.12 Manager Port 9110 Beeper ☑ Enable USB Mode ○ Virtual Media ● Generic USB device Encryption □ Enable Touch Screen Calibration Calibrate User Station Keyboard Keyboard County Code English(US) Password Configure Back to Connection Save
Item Description
ModeSelect Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 90).
PropertiesIf you selected Extender mode (above) set the Transmitter IP address for the Receiver's Video, Audio, USB, and RS232 source signals.If you selected Matrix mode (above) the Properties will be grayed out. Use Channels to configure the Transmitter connections (see Browser / Telnet Operation, page 90).
RS232 SettingsConfigure the serial device settings for the Receiver. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None
Enable Media Select which type of media the Receiver can stream from Transmitters: Video, Audio, USB, and RS232. For KE8950 Series models, use the radio button to set the source of the audio signal: HDMI, Analog, or Both.
Manager AddressSet the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110.
Beeper Check thisbox to allow the Receiver to beep when configuration changes are made to it.
Touch Screen CalibrationUse this button to calibrate the surface of a USB touch screen connected to the unit. When the calibration screen appears, touch the flashing + symbol at each corner until the process is complete.
USB Mode Selectthe type of USB device you will connect to the USB ports:Virtual Media: Only select this option if you are plugging a USB disk into the USB ports. This will give you the highest data transfer speeds but will not allow other USB devices plugged into the USB ports to work. When Receivers connected to the same transmitter mount or unmount USB disk drives, the keyboard and mouse operations will experience a brief delay. Transmitters can support up to 12 virtual media connections at the same time (keyboard/mouse included).Generic USB device: Use this option to plug USB peripherals* into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST transmitters do not support the Generic USB Device mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).Encryption: Check this box to encrypt USB drives plugged into the USB ports.Note: This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
Receiver KeyboardUse the Keyboard Country Code drop-down menu to select the Receiver's language keyboard for use in the OSD.

After entering the information, click Save.

System

The System tab allows you to configure the Receiver's general settings:

ATEN Altusen KE8950R - System - 1

text_image Network Properties System Device Information Name KE6940R Description IP Address 192.168.0.60 MAC Address 00:10.74:e8:01:37 F/W Version V1.1.106 (May 2 2014 13:39:47) Serial Number Reboot Reset to factory default Reboot User Station Password Change Enable Old Password ********** New Password ********** Confirm Password ********** Save
Item Description
Device InformationEnter the Name, and Description of the Receiver. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Receiver.
RebootCheck the box and click Reboot to reset the Receiver's settings back to the factory default. All custom settings will be lost.
Receiver Password ChangeCheck Enable to require a password for access to the Receiver's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.

After entering the information, click Save.

Transmitter Configuration

When you select the Transmitter radio button and click Configure to login, the Network tab appears:

ATEN Altusen KE8950R - Transmitter Configuration - 1

text_image Altusen KE OSD Network Properties System ATEN Receiver Transmitter User Preferences About Password Configure Back to Connection IP Installer Enable View Only Disabled IP Properties Obtain IP address automatically Set IP address manually IP Address 192.168.0.61 Subnet Mask 255.255.255.0 Default Gateway Save

Network

The Network tab allows you to configure the Transmitter's IP address settings:

Item Description
IP Installer The IPInstaller is an external Windows-based utility for assigning an IP address to the device. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 218 for instructions.Note: For security, we strongly recommend that you set this to View Only or Disable after each use.
Network ConfigurationFor dynamic IP address assignment (DHCP), select the Obtain IP address automatically radio button.To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Set IP address manually radio button and fill in the fields with values appropriate for your network.For help configuring network settings with the OSD, see Network Configuration, page 52.

After entering the information, click Save.

Properties

The Properties tab allows you to configure the Transmitter's extender settings:

ATEN Altusen KE8950R - Properties - 1

text_image Network Properties System Mode Properties Extender ○ Matrix OS Language English (US) RS232 Settings Port OS WIN Baud Rate 9600 Enable Multicast Video Data Bits 8 Enable Multicast Audio Parity None EDID Mode Selection Manual EDID Stop Bits 1 Flow Control None Enable Media ✓ Video ✓ Audio ✓ USB ✓ RS232 Manager Address KE Manager IP KE Manager Port ST110 Transmitter Video Attributes Video Type Analog(DVI-A) Video Quality 5 Color Depth 24 bits Background Refresh Every 32frames(s) Bandwidth Limit Unlimited Beeper Enable Save
Item Description
ModeSelect Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.Select Matrix mode to manage devices and connections from the KE Matrix Manager web GUI. This mode is for advanced administration of Transmitter to Receiver connections (see Browser / Telnet Operation, page 90).
PropertiesPort OS: Use the drop-down menu to select the operating system of the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language of the computer connected to the Transmitter.Enable Multicast Video: Check this box to allow a broadcast of the Transmitter's video signal to be sent out to multiple Receivers.Enable Multicast Audio: Check this box to allow a broadcast of the Transmitter's audio signal to be sent out to multiple Receivers.EDID Mode Selection: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. WhenManualorRemixis selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection. Select how you want the source device to acquire the display's EDID:Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.Manual: Manually set the EDID configuration from the Connections Page (see page 70).Remix: Checks the EDID of all connected displays and the source device uses the best common resolution for all displays (see page 70).
Enable MediaSelect which type of media the Transmitter can stream to Receivers: Video, Audio, USB, and RS232.
RS232 Settings CoConfigure the serial device settings for the Transmitter. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None
Manager AddressSet theIPaddress andPortnumber of the computer running the KE Matrix Manager software. The default port number is 9110.
TransmitterVideo AttributesTo set the Transmitter's video settings:Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is available for KE6900 units and will be grayed out for other models.Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth setting transmits lower quality video; a higher bandwidth setting sends higher quality video but this can affect network speed.Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames.
Beeper Check thisbox to allow the device to beep every time a configuration change is made.
Occupy Timeout SSet a time threshold for devices whose Access Mode has been set to Occupy (see Access Type, page 116). If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.

After entering the information, click Save.

System

The System tab allows you to configure the Transmitter's general settings:

ATEN Altusen KE8950R - System - 1

text_image Network Properties System Device Information Name KE6940T Description IP Address 192.168.0.61 MAC Address 00:00:00:a9:01:37 F/W Version V1.1.106 (May 2 2014 13:39:47) Serial Number Reboot Reset to factory default Reboot Transmitter Password Change Enable Old Password ********** New Password ********** Confirm Password ********** Save
Item Description
Device InformationEnter the Name and Description of the Transmitter. It also displays the IP Address, MAC Address, F/W Version, and Serial Number of the Transmitter.
RebootCheck the box and click Reboot to reset the Transmitter's settings back to the factory default. All custom settings will be lost.
Transmitter Password ChangeCheck Enable to require a password for access to the Transmitter's OSD configuration screen. Enter the Old Password, enter a New Password, and confirm the new password in the Confirm Password box.

After entering the information, click Save.

User Preferences

When you select the User Preferences radio button and click Configure to login, the configuration screen appears:

ATEN Altusen KE8950R - User Preferences - 1

text_image KE OSD ATEN Receiver Transmitter User Preferences About Logout Password Configure Back to Connection User Password Change Old Password New Password Confirm Password OSD Settings OSD Language English OSD Hockey [ctrl][ctrl] Logout Timeout 30 mn (0-180) Disabled Screen Blanker 0 mn (0-30) Disabled Save
Item Description
User Password ChangeThis section allows you to change the OSD password:1. Key in the old password in the Old password field.2. Key in the new password in the New password field.3. Key in the new password again in the Confirm password field.
OSD Language Click the drop-down menu to select the language you want to use for OSD sessions. Choices are: English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, Dutch, French, Spanish, Portuguese, and Russian.
OSD Hotkey Select the hotkey combination to invoke the OSD screen.
Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out of the OSD. A login is necessary before the OSD can be accessed again.
Screen Blanker Set how many minutes the OSD waits when a session is idle before turning off the display.

When you have made your choices, Click Save.

Connecting

If the Receiver is set to Extender mode, the video screen of the remote computer will appear automatically when you exit the OSD (press Esc to exit). In Matrix mode you will see the System Login screen, which provides access to the Connection Page by entering a username and password:

ATEN Altusen KE8950R - Connecting - 1

text_image KE OSD KE8900R71 Login Username Password Login OSD Configuration Go to Configuration Window

Note: 1. The administrator account can be used to log in for the first time. Username: administrator | Password: password. For security purposes, we recommend you change this to something unique (see User Management, page 122).
2. If the Receiver does not require a login, click Login to system (see Login Required, under Basic, page 120).
3. For information about Extender and Desktop/Matrix modes, see Mode, page 60.

After you login the Connection Page appears, as shown on the next page.

Connections Page

After you have successfully logged in the Connection Page appears:

List Mode
ATEN Altusen KE8950R - Connections Page - 1

text_image KE 08D Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 Channel Name Description Connect KE6940T67 [VAUS] Exclusive Occupy Share View Only Exit KE6940T1 [VAUS] Exclusive Occupy Share View Only Exit KE6950T61 [VAUS] Exclusive Occupy Share View Only Exit GroupTX [V] Exclusive Occupy Share View Only Exit VirtualTX [VAUS]breit Exclusive Occupy Share View Only Exit GroupTX1 [V] Exclusive Occupy Share View Only Exit # # # # # # # # # K<< >> >>| Favorites Array Mode Logout Go to Configuration Window

The Connection Page components are described in the table, below:

No.Item Description
1Channel Name Lists the ChannelChannel connections available for the Receiver. A Channel is a defined connection to Transmitters, created in the Device Management tab of the KE Matrix Manager (see Browser / Telnet Operation, page 90).
2Description This field providesa description of the Channel, entered when it was created.
3Connect To connect the Receiver to a Channel, click the access type:Exclusive:The first Receiver to access the Channel has exclusive control over the Channel. No other Receivers can view the Channel. The Timeout function does not apply to this setting.Occupy:The first Receiver to access the Channel has control over the Channel. However, additional Receivers may view the Channel's video display. If the Receiver controlling the Channel is inactive for longer than the time set in the Timeout box, control is transferred to the first Receiver to move the mouse or strike the keyboard.Share:Can simultaneously share control over the Channel. Input from the Receivers is placed in a queue and executed chronologically.View Only:Receiver connects with view only access to the Channels video display.
4Next Arrow Use these two buttons to navigate to the next pageor to the end of the list if there are more Channels available than can be seen on the page.
5Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Channels available than can be seen on the page.
6FavoritesClick Favorites to list only the Channels marked as favorites. Channels marked as favorites appear with a heart icon.To add/remove a Favorite, select a Channel and then right click with the mouse to select Add to Favorite or Remove from Favorite.
7Array Mode Click to view the Channel connections with a video preview of each source. The list will be shown in groups of six at a time. The Array Mode is discussed on page 73.
8List Mode This option appears after selecting Array mode.Click to view the Channel connections in a list that can be sorted by name or with favorites listed first.Click the Channel Name heading to change the sort.
No. Item Description
9 EDID Mode When a Transmitter's EDID is configured, depending on its setting, different buttons will or won't appear to configure the Receiver's EDID for the connection. The following rules apply to the Receiver's OSD according to the Transmitter's EDID setting:Under Default or Auto EDID mode, no EDID button appears as there is nothing to configure.Under Manual or Remix EDID mode, the EDID button appears allowing you to select Manual EDID or Remix EDID.Click Manual or Remix to adjust the EDID setting locally.To set the Transmitter's EDID Mode, see Properties, page 65.
10 Logout Click this button to log out of the Connection Page.
11 Go to Configuration WindowClick this button to return to the main OSD screen.

Array Mode

In Array Mode the screen is divided into a grid of panels, with each panel showing the video display of a particular Channel. Right-click a panel and select a mode to connect: E: Exclusive, O: Occupy, S: Share, V: View Only, X: Exit. While the mouse cursor hovers over a panel displaying video, if audio is being sent from that Transmitter, it can be heard at the Receiver.

ATEN Altusen KE8950R - Array Mode - 1

text_image GroupTX k<< << >> >>1 2x2 3x3 4x4 5x5 6x5 Favorites List mode Logpur Contigure
No.Item Description
1Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more Channels available than can be seen on the page.
2Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Channels available than can be seen on the page.
3Grid Selection Select a range for how many Channels you want to display. Options are: 2x2, 3x3, 4x4, 5x5, and 6x6.
4FavoritesClick Favorites to list only the Channels marked as favorites. Click All to list all Channels.To add/remove a Favorite, go to List Mode, select a Channel and then right click with the mouse to select Add to Favorite or Remove from Favorite.
5List Mode Click to view the Channel connections in a list that can be sorted by name or with favorites listed first. Click the Channel Name heading to change the sort. List Mode is discussed on page 71.
6Logout Click this button to log out of the Connection Page.
10Configure Click this button to return to the main OSD screen.

Profile Page

Click the Profile Page tab and the following screen appears:

ATEN Altusen KE8950R - Profile Page - 1

text_image KE OSD ATEN Administrator, Welcome to KE. Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 Name Description Connect 1 Connect Disconnect 2 Connect Disconnect 3 Connect Disconnect << << >> >>1 Logout Go to Configuration Window

The Profile Page components are described in the table, below:

No.Item Description
1Name Lists the Profiles availableable. Profiles give Receivers access to Channels and allow you to push the connection.
2Description The field providesa description of the Profile that was entered when it was created.
3Connect Click Connect and theReceiver will connect with the settings of that Profile (see Adding a Profile, page 138).
4Disconnect Click Disconnect to end the current Profile connection.
5Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more Profiles available than can be seen on the page.
6Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more Profiles available than can be seen on the page.
7Logout Click this button to log out of the Connection Page.
No. Item Description
8 Go to Configuration WindowClick this button to return to the main OSD screen.

Push Content

Push Content allows you to push the Receiver's computer connection to another Receiver's console, allowing both to access to the computer. Select the Push Content tab and the following screen appears:

ATEN Altusen KE8950R - Push Content - 1

text_image KE OSD ATEN Administrator, Welcome to KE Connection Page 1 Profile Page 1 Push Content Page 1 Pull Content Page 1 User Station Name Description Connect KE8940R70 Push Content KE8950R72 Push Content <<< >> >>| Logout Go to Configuration Window

The Push Content Page components are described in the table, below:

No.Item Description
1Receiver Name Lists the Receivers that can be selected to push the local Receiver's computer connection to.
2Description The field providesa description of the Receiver that was entered when it was created.
3ConnectClick Push Content to push the local Receiver's computer connection to the selected Receiver's console. The local Receiver's computer connection will appear on the Receiver that it was pushed to and both will share access to the computer. The access mode selected at the local Receiver will determine how access is shared (see Transmitter Permissions, page 115 for details).
5Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page.
6Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page.
No. Item Description
9 Logout Click this button to log out of the Connection Page.
10 Go to Configuration WindowClick this button to return to the main OSD screen.

Pull Content

Pull Content allows you to pull a Receiver's computer connection to the local Receiver's console, allowing both to access to the computer. Click the Pull Content tab and the following screen appears:

ATEN Altusen KE8950R - Pull Content - 1

text_image KE OSD ATEN Administrator: Welcome to KE Connection Page 1 Profile Page 1 Push Content Page 1 Full Content Page 1 User Station Name Channel Status Connect KE6940R70 KE6940T1 VAUS Share Pull Content KE6950R72 KE6950T61 VAUS Share Pull Content # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #

The Pull Content Page components are described in the table, below:

No.Item Description
1Receiver Name Lists the Receiver names currently connected to the Channel listed under Channel Status.
2Channel Status Lists the name, description and access type of each available Channel connection.
3ConnectClick Pull Content and the Receiver will pull the Channel connection to the local console using the access mode displayed under Channel Status.
5Next Arrow Use these two buttons to navigate to the next page or to the end of the list if there are more choices available than can be seen on the page.
6Previous Arrow Use these two buttons to navigate to the previous page or to the beginning of the list if there are more choices available than can be seen on the page.
9Logout Click this button to log out of the Connection Page.
No. Item Description
10 Go to Configuration WindowClick this button to return to the main OSD screen.

Overview

The KE Matrix Manager Software is a browser based GUI that provides management of KE Series devices over a network. You can download the KE Matrix Manager Software for free and manage up to 8 KE devices, or purchase a full version of the KE Matrix Manager Software. To purchase the full version, contact your local authorized ATEN dealer. To download the free KE Matrix Manager Software, use the instructions below.

Download - Trial Version

To download the KE Matrix Manager software, do the following:

  1. Visit our website and click Support & Downloads → ESERVICE.

ATEN Altusen KE8950R - Download - Trial Version - 1

text_image ATEN HOME MARKETS & SOLUTIONS PRODUCTS RESOURCES ATEN Global Showroom Experience AV / IT in action! Book a Showroom Tour SUPPORT & DOWNLOADS SERVICE PRODUCT REGISTRATION WARRANTY POLICY DOWNLOADS FAQ WINDOWS SUPPORT DISCONTINUED PRODUCTS
  1. Under Account, click Create New or Log In.

ATEN Altusen KE8950R - Download - Trial Version - 2

text_image ATEN Home Log In Language 1 English eService News FAQ Search: Keyword: Go Advanced Search Language: 算体中文 繁雕中文 English 日本語(日本) 한국어(대한국) Deutsch Français Italiano Portuguese Español pyroxel Account Log In Create New Getting started on eService: 1. You can find answers quickly by entering model names or keywords into the FAQ Search bar above. 2. If you want to view the available hotkeys or which devices have been tested with your product(s), you can browse to the ATEN Internet / Product & Device Compatibility List more. Product Registration Product Registration
  1. After logging in, click Product Registration to register the KE device(s) you have purchased.

ATEN Altusen KE8950R - Download - Trial Version - 3

text_image ATEN Home Sign Out Language 1: english eService News 2024/06/25 Please log into account your product name? (About) Welcome Book Open Case > If the support ticket does not show up, it might be already closed, please click on "Advance eSupport Search" to browse the old news. Type Last Modily Duty Status Account • Log In • Create New Product Registration • Product Registration Suggest... • FAQ Search • ATEN Hotkey / Product & Device Compatibility List • Download Center • Ask a Question • Trouble Shooting
  1. After you have registered the KE device(s), click Trial Software Download.

ATEN Altusen KE8950R - Download - Trial Version - 4

text_image Product Register > Insert Please press "Insert" button to start register your purchased ATEN product serial number. Trial Software Download
Serial NumberModelDate of PurchaseInvoice / Shipping DocumentWarranty Due DateAction
12345678901235KB69402015/10/20

Note: The trial version of the “KE Matrix Manager Software” includes full functions to setup and configure up to 8 KE Series devices. The KE Matrix Manager trial version will never expire. If you would like to purchase the official full version of the KE Matrix Manager software, please contact your ATEN reseller and see page 86.

  1. Click the software version you would like to download, then click Save.

My Download >

File TitleWeb SiteFile Download
CCKM V2.0.113 (Linux version)CCKit Trial link V2.0.193 (click download icon to download CCKM Linux version)
CCKMV2.0.113 (Windows version)CCKMit Trial link V2.0.193 (click download icon to download CCKM Windows version)
  1. Unzip the cckm_win_Vx.x.xxx.zip or cckm_linux_Vx.x.xxx.zip file and double click the *.exe file to start the installation.
  2. Follow the instructions on the next page to install the trial version of the software.

KE Matrix Manager Software Install

The following are instructions to install the full version of the KE Matrix Manager software. For software requirements, see Software, page 5.

  1. Insert the USB license key into a USB port on your computer.
  2. Double click the KEMatrixManagerSetup file to start the setup. When the Introduction screen appears, click Next.:

ATEN Altusen KE8950R - KE Matrix Manager Software Install - 1

text_image KE Matrix Manager Introduction Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete InstallAnywhere will guide you through the installation of KE Manager. If an old version of KE Manager was already installed, please uninstall the old version first, then install current version in the same folder to keep all data. Click the 'Next' button to proceed to the next screen. If you want to change something on a previous screen, click the Previous' button. You may cancel this installation at any time by clicking the 'Cancel' button. Cancel Previous Next
  1. The License Agreement appears:

ATEN Altusen KE8950R - KE Matrix Manager Software Install - 2

text_image KE Matrix Manager License Agreement Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Installation and Use of KE Manager Requires Acceptance of the Following License Agreement: SOFTWARE LICENSE AGREEMENT LICENSE GRANT Atem International Co., Ltd. ('Licensor') grants to you a non-exclusive, non-transferable license to access and use KE Manager (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file server for use on a network for the purposes of (i) permanent installation onto hard disks or other storage devices or (ii) use of the I accept the terms of the License Agreement I do NOT accept the terms of the License Agreement Install Anywhere by Macrovision Cancel Previous Next

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.

  1. The Choose Install Folder screen appears:

ATEN Altusen KE8950R - KE Matrix Manager Software Install - 3

text_image KE Matrix Manager Choose Install Folder Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Where Would You Like to Install? C:\Program Files\KE Matrix Manager Restore Default Folder Choose... Install Anywhere by Macrovision Cancel Previous Next

Select where you would like to install the program, and click Next.

  1. The Choose Shortcut Folder screen appears:

ATEN Altusen KE8950R - KE Matrix Manager Software Install - 4

text_image KE Matrix Manager Choose Shortcut Folder Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Where would you like to create product icons? In a new Program Group: KE Matrix Manager In an existing Program Group: Accessories In the Start Menu On the Desktop In the Quick Launch Bar Other: Choose... Don't create Icons Create Icons for All Users Install Anywhere by Macrovision Cancel Previous Next

Select where to create shortcuts for the program by selecting the options provided, and click Next.

  1. The Pre-Installation Summary screen appears:

ATEN Altusen KE8950R - KE Matrix Manager Software Install - 5

text_image KE Matrix Manager Pre-Installation Summary Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete Please Review the Following Before Continuing: InstallAnywhere by Macrovision Cancel Previous Install

Confirm the settings you've selected. If you want to make a change click Previous to go back, or click Install to begin the software installation.

  1. When the process is done, the Install Complete screen appears:

ATEN Altusen KE8950R - KE Matrix Manager Software Install - 6

text_image KE MatrixManager Install Complete Congratulations! KE Manager has been successfully installed to: D:\KE Manager Press "Done" to quit the installer. Install Anywhere by Macrovision Cancel Previous Done

Click Done.

Note: If you are installing the KE Matrix Manager software on a second computer for redundancy (see Redundancy, page 153) – remove the USB License key and plug it into the primary computer running the KE Matrix Manager software.

Upgrading Trial Version

After you purchase a license to upgrade the KE Matrix Manager trial version to the full version of the KE Matrix Manager software, go to the Settings - General tab (see page 143), and at the top page, select Click to Upgrade:

ATEN Altusen KE8950R - Upgrading Trial Version - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions ▼ Basic KE Matrix Manager Version 2.1.202 (2018-02-06 02:03) Serial Number Click to Upgrade KE Matrix Manager Name KE Matrix Manager Description Language English Beeper Enable Disable CCKM Timeout 30,min(1-160)Disable ▼ Network Ports HTTP Port 8080 HTTPS Port 8443 Device Port 9110 ▼ Fast Switching Fast Switching Disable Enable $100@200 ▼ Account Policy Enforce Password History 1 Disable

Linux Installation

The following are instructions to install the full version of the KE Matrix Manager software on a Linux server. For software requirements, see Software, page 5.

  1. Download the KE Matrix Manager installation file to the Linux server.
  2. Change the properties of the installation file so that its executable by running the command: chmod a+x filename

Example: chmod a+x kemanager_setup.bin

  1. Start the installation with the command:

sudo sh ./kemanager_setup.bin

  1. When the Introduction screen appears, click Next.:

ATEN Altusen KE8950R - Linux Installation - 1

text_image KE Matrix Manager Introduction Introduction License Agreement Choose Install Folder Choose Shortcut Folder Pre-Installation Summary Installing... Install Complete InstallAnywhere will guide you through the installation of KE Manager. If an old version of KE Manager was already installed, please uninstall the old version first, then install current version in the same folder to keep all data. Click the 'Next' button to proceed to the next screen. If you want to change something on a previous screen, click the 'Previous' button. You may cancel this installation at any time by clicking the 'Cancel' button. Cancel Previous Next
  1. The License Agreement appears:

ATEN Altusen KE8950R - Linux Installation - 2

text_image KE Matrix Manager License Agreement Introduction License Agreement Choose Install Folder Choose Snoutout Folder Pre-Installation Summary Installing... Install Complete Installation and Use of KE Manager Requires Acceptance of the Following License Agreement: SOFTWARE LICENSE AGREEMENT LICENSE GRANT Aten International Co., Ltd. ("Licenseor") grants to you a non-exclusive, non-transferable license to access and use KE Manager (the "Product") during the "Term" set forth below. You may install the Product on a hand disk or other storage device; install and use the Product on a file server for use on a network for the purposes of (i) permanent installation onto hand disks or other storage devices or (ii) use of the I accept the terms of the License Agreement I do NOT accept the terms of the License Agreement InstallAnywhere By MacAvision Cancel Previous Next

If you agree with the License Agreement, select I accept the terms of the license agreement, and click Next.

  1. When the Choose Install Folder screen appears, select the location and continue through the installation by clicking Next.

  2. After the software installs successfully, a directory provides useful links:

mitch@mitch-945GCM-S2L:/$ sudo -i
[sudo] password for mitch:
root@mitch-945GCM-S2L:~# ls -al
total 40
drwx---- 7 root root 4096 +二 14 13:42 .
drwxr-xr-x 25 root root 4096 +二 14 10:04 ..
-rw---- 1 root root 65 +二 14 13:42 .bash_history
-rw-r--r-- 1 root root 3106 + 23 2015 .bashrc
drwx---- 2 root root 4096 七 20 04:49 .cache
drwx---- 3 root root 4096 +二 13 16:07 .gnupg
drwxrwxr-x 4 root root 4096 +二 14 13:29 .java
drwxrwxr-x 5 root root 4096 +二 14 13:39 KeManager
drwxrwxr-x 2 root root 4096 +二 14 09:58 .oracle_jre_usage
-rw-r--r-- 1 root root 148 八 17 2015 .profile
root@mitch-945GCM-S2L:~# cd KeManager/
root@mitch-945GCM-S2L:~/KeManager# ls
kemanager Query_Service Uninstall_Matrix_Manager
_kemanager_installation Service_Manager
root@mitch-945GCM-S2L:~/KeManager# 
  1. The "Uninstall_Matrix_Manager" can be used to uninstall the software. By default the root folder can be accessed as shown below:
sudo -i cd /root cd KeManager sudo ./Uninstall_Matrix_Manager 
  1. To check and stop the KE Matrix Manager service, use the following commands:
cd KeManager sudo ./Query_Service Stop service: sudo ./Stop_Service 

ATEN Altusen KE8950R - Linux Installation - 3

text_image root@mtch-945GCM-S2L:-/KeManager# sudo ./Query_service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Blt Server VM (build 25.121-b13, mixed mode) VAJ5W: yajsw-stable-11.84 OS : Linux/4.4.0-92-generic/ande64 JVM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:13:51 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.postx.PosixService init INFO: /etc/init.d/kemanager-service already exists Sep 07, 2017 2:13:52 PM org.rzo.yajsw.os.postx.PosixService getpid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Name : kemanager-service Installed : true Running : false Interactive : false Automatic : false Manual : false Disabled : false Paused : false Unknown : false Press [Enter] ... root@mtch-945GCM-S2L:-/KeManager# cd Service Manager/ root@mtch-945GCM-S2L:-/KeManager/Service_Manager# ls Install Service Start Service Stop Service Uninstall Service root@mtch-945GCM-S2L:-/KeManager/service_Manager# sudo ./stop_service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Blt Server VM (build 25.121-b13, mixed mode) java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Blt Server VM (build 25.121-b13, mixed mode) VAJ5W: yajsw-stable-11.84 OS : Linux/4.4.0-92-generic/ande64 JWM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:15:01 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:15:02 PM org.rzo.yajsw.os.postx.PosixService init INFO: /etc/init.d/kemanager-service already exists ********** STOPPING kemanager-service ********** Sep 07, 2017 2:15:04 PM org.rzo.yajsw.os.postx.PosixService stop INFO: Stopping kemanager-service ... VAJ5W: yajsw-stable-11.84 OS : Linux/4.4.0-92-generic/ande64 JVM : Oracle Corporation/1.8.0_121 ********** STOPPING kemanager-service ********** Service kemanager-service stopped
  1. To check and start the KE Matrix Manager service, use the following commands:

cd KeManager sudo ./Query_Service Stop service: sudo ./Start_service

ATEN Altusen KE8950R - Linux Installation - 4

text_image root@mitch-945GCM-S2L:-/KeManager/Service_Manager# sudo ./Start_Service java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode) java version "1.8.0_121" Java(TM) SE Runtime Environment (build 1.8.0_121-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode) YAJSW: yajsw-stable-11.04 DS : Linux/4.4.0-92-generic/amd64 DVM : Oracle Corporation/1.8.0_121 Sep 07, 2017 2:17:27 PM org.apache.commons.vfs2.VfsLog info INFO: Using "/tmp/vfs_cache" as temporary files store. Sep 07, 2017 2:17:28 PM org.rzo.yajsw.os.posix.PosixService init INFO: /etc/init.d/kemanager-service already exists ********** STARTING kemanager-service ********** Sep 07, 2017 2:17:28 PM org.rzo.yajsw.os.posix.PosixService getpid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:33 PM org.rzo.yajsw.os.posix.PosixService start INFO: Starting kemanager-service ... YAJSW: yajsw-stable-11.04 DS : Linux/4.4.0-92-generic/amd64 DVM : Oracle Corporation/1.8.0_121 ********** STARTING kemanager-service ********** Service kemanager-service started Sep 07, 2017 2:17:33 PM org.rzo.yajsw.os.posix.PosixService getpid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:34 PM org.rzo.yajsw.os.posix.PosixService getpid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Sep 07, 2017 2:17:34 PM org.rzo.yajsw.os.posix.PosixService getpid INFO: wrapper pid file: /run/wrapper.kemanager-service.pid Service kemanager-service started root@mitch-945GCM-S2L:-/KeManager/Service Manager#

Overview

The KE Matrix Manager Software can be accessed through most standard web browsers and via Telnet. Once users log in and are authenticated, the browser GUI comes up. The first section explains the login procedure and web browser components. The last section provides details for connecting via Telnet.

Logging In

To log into the KE Matrix Manager, do the following:

  1. Open the browser and specify the IP address of the computer installed with the KE Matrix Manager software, in the browser's URL location bar.

Note: If the administrator has configured the HTTP or HTTPS port setting as something other than the default, you must include http://or https:// before the IP address, and specify the port number along with the IP address. For example:

https://192.168.1.20:8443

Where 8443 is the https port number, or 8080 is the http port number, and a colon is inserted between it and the IP address.

  1. If a Security Alert box appears, accept the certificate – it can be trusted (See Trusted Certificates, page 219 for details). The Login page appears:

ATEN Altusen KE8950R - Logging In - 1

text_image Login Username Password : English Remember this account Login
  1. Enter the Username and Password, and click Login.

Note: Only administrator accounts can be used to login. Username: administrator | Password: password. For security purposes, we recommend you change this to something unique.

The KE Matrix Manager Main Page

After you have successfully logged in, the web browser's main page appears:

ATEN Altusen KE8950R - The KE Matrix Manager Main Page - 1

text_image CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Standby Offline Total 0 3 0 3 Receiver Active Standby Offline Total 0 3 0 3 Users Profile Log OnlineIdle Total Next Scheduled to run Wensing Error.Information 1 2 1 None 0 0 4 Redundancy Status: [Standalone] [Int] Connections TX-RE RX-Tx Transmitter Receiver Instant Link Scheduled Profile Case Schedule Copyright (s) 2016 ATEN International Co., Ltd.

Web Components

The web components are described in the table, below:

No.Item Description
1Install Wizard This icon helpsyou locate Transmitters/Receivers on the LAN to add them to the KE Matrix Manager (see Installation Wizard, page 93). If a device can't be found, check the Network settings in the device's OSD menu (see page 59 & 63).
2System SettingsClick this icon to enter the System Setting section where you can configure the KE Matrix Manager software. The Settings are discussed on page 143.
3Logout Click this button to logout of your KE Matrix Manager web session.
4Interactive Display Panel Thisis your main work area. Scroll the page up or down to view the various selections. Some items can be clicked to open a settings page, while others provide status information.
5Instant Link Clicking this iconopens the lower bar which allows you to instantly connect KE devices. Instant Link is discussed on page 96.

Interactive Display Panel

The functions associated with each of the icons on the main Interactive Display Panel are explained in the table below:

Icon Function
ATEN Altusen KE8950R - Interactive Display Panel - 1System Status: System Status provides an overview of the transmitter, receiver, user, profile, and log status. Each heading can be clicked to open the respective settings page. System Status is discussed on page 101.
ATEN Altusen KE8950R - Interactive Display Panel - 2Connections: Connections provides a visual display of current transmitter and receiver connections. Connections is discussed on page 161.
ATEN Altusen KE8950R - Interactive Display Panel - 3Scheduled Profile: Scheduled Profile provides an overview of connection profiles that are scheduled to run. Scheduled Profile is discussed on page 164.
ATEN Altusen KE8950R - Interactive Display Panel - 4Sessions: Sessions provides a list of current user sessions. Sessions is discussed on page 165.
ATEN Altusen KE8950R - Interactive Display Panel - 5Refresh: The Refresh button provides a way to update the information currently being displayed on the page.
ATEN Altusen KE8950R - Interactive Display Panel - 6To Top: This button appears at the bottom right corner of the Interactive Display Panel and allows you to jump back to the top of the page.

Installation Wizard

Use the Install Wizard to add Transmitters and Receivers to the CCKM. The wizard locates devices on the network and walks you through adding them. To add devices, do the following:

  1. Connect all Transmitters and Receivers to the LAN.
  2. On the CCKM main page, click the Install Wizard icon (page 91).
  3. When the installation wizard appears, select options to locate devices:

ATEN Altusen KE8950R - Installation Wizard - 1

text_image Install Wizard 1. Connect all Transmitters and Receivers to the local area network. Search Local Search Subnet Transmitter 2 [1]00-10-74-A9-01-12 [2]00-10-74-A9-00-00 Receiver 2 [1]00-10-74-A8-00-00 [2]00-10-74-A8-01-03 CANCEL NEXT
Item Description
Search LocalCheck this box and click the Refresh button to search the local area network for Transmitters/Receivers.
Search Subnet Check this box, enter a subnet IP and then click the Refresh button to search the subnet for Transmitters/Receivers.
Transmitter / ReceiverDisplays the number of Transmitters and Receivers that have been discovered on the network. Use the check boxes next to the Transmitters/Receivers to select the devices you want to add.
ATEN Altusen KE8950R - Installation Wizard - 2The Refresh button provides a way to update the information currently being displayed in the install wizard window.
  1. Check the boxes under Transmitter / Receiver to select the devices you want to add, then click Next.

(Continues on next page.)

  1. Under Assign IP Address select an option to configure the network settings, then click Next.

Install Wizard

  1. Assign IP Address.
    ATEN Altusen KE8950R - Install Wizard - 1
bar | Component | IP Range | DHCP | | :--- | :--- | :--- | | Transmitter | ~ | - | | Receiver | - | - | | Receiver 2 | 2 | 2 | BACK NEXT
Item Description
IP RangeSelect the IP Range radio button to enter a series of static IP addresses to assign to the Transmitters/ Receivers that you are adding.
DHCPSelect the DHCP radio button for dynamic IP address assignment.
Use Original IP Setting Select this radio button to use the IP address currently configured on the Transmitter/Receiver.
  1. Use the Naming Rule radio button to create a naming convention (Title + Number); or Use Original Name to use the name currently configured on the Transmitter/Receiver, then click Next.

Install Wizard

  1. Rename devices automatically.
    ATEN Altusen KE8950R - Install Wizard - 1
text_image ○ Naming Rule Transmitter Title + Number start from Receiver Title + Number start from ● Use Original Name

BACK NEXT

  1. Confirm each Transmitter's Name, IP Address, Audio setting and check the boxes to set Permissions*, then click Next and repeat the process for Receivers.

Install Wizard

4. Confirm Transmitter information.

Permissions ☑ view Only ☑ Occupy ☑ Exclusive

ATEN Altusen KE8950R - Confirm Transmitter information. - 1

text_image No. MAC Name IP Address 1 00-10-74-A9-01-12 KE6940T61 192.168.0.61 2 00-10-74-BD-01-23 KE8950T 192.168.0.63

BACK NEXT

Note: See Transmitter Permissions, page 115, and Receiver Permissions, page 128 for information about setting permissions.

  1. Click Done.

At the bottom of the KE Matrix Manager Main Page is the Instant Link bar. In this section you can quickly connect Receivers to Transmitters.

The top panel provides the Receiver List, and the bottom panel provides the Transmitter List. To create a connection, click a Receiver in the top panel and use the drop-down menu to select a Transmitter (as shown in the image below); or drag-and-drop Transmitters from the bottom panel to Receivers in the top panel. Configure as many Receiver to Transmitter connections as needed, and then click Apply.

ATEN Altusen KE8950R - Instant Link - 1

text_image Instant Link Location All Devices Access Mode Occupy Active Stand-by Off-line Auto Apply CANCEL APPLY KE6940T67 Select TX KE6940R... KE6940R KE6940T67 KE6940T1 KE8950T61 VirtualTX TransMT2 GroupTX Location All Devices Transmitter List KE6940T67 KE6940 KE6940T1 KE6940 KE8950T61 KE6940 VirtualTX VirtualTX TransMT2 VirtualTX KE6940T67 KE6940 KE8950T61 Copyright (c) 2016 ATEN International Co., Ltd
Item Description
Instant Link The Instant Linkbar provides access to quickly connect Receivers to Transmitters. Click the bar to open the panel, click again to minimize the panel. The top panel provides a list of all the Receivers discovered on the LAN.Click a Receiver and use the drop-down menu to select a Transmitter.
Transmitter List Click the Transmitter List bar to open the panel. The panel provides a list of all the Transmitters discovered on the LAN. Drag-and-drop Transmitters in the bottom panel to Receivers in the top panel to establish the connection.
Location Use the drop-downmenu to select a location to filter the Receivers or Transmitters displayed on the page.
ATEN Altusen KE8950R - Instant Link - 2Click this icon to show individual Receivers.
ATEN Altusen KE8950R - Instant Link - 3Click this icon to show only video wall Receivers.
ATEN Altusen KE8950R - Instant Link - 4Click this icon to show only Receiver Group Receivers.
Access Mode Click a deviceand use the drop-down box to set the access mode: Occupy, View Only, or Exclusive.
Auto Apply Checking this boxallows you to drag and drop devices and apply the connection immediately without having to click the Apply button.
Apply Click Apply to connect the devices.
Cancel Click Cancel to exit without connecting.

Telnet

The KE Series can be operated and configured via a remote terminal session using Telnet. This is a useful means for configuring devices when they are first setup and connected to the network.

To log into the KE Series device by means of a Telnet session, do the following:

  1. On your computer, open a terminal (command line) session.
  2. At the prompt, key in the KE device's IP address in the following way:
    telnet [IP address]
  3. Press Enter. The login screen appears. At the login prompt, provide the Password.

Note: The default password for Telnet sessions is password.

Configuration Menu

Once a Telnet connection to the KE device is established, the device's text-based Configuration Menu comes up, allowing you to select options by entering a number on the following screens:

++++++++++++++

KE6900 Receiver

Receiver Configuration

++++++++++++++

  1. Network
  2. Properties
  3. System

Q. Logout

Select one:

1. Network

++++++++++++++

KE6900 Receiver

Network Settings

  1. IP Installer [Enabled]
  2. DHCP [Disabled]
  3. IP Address [172.17.17.34]
  4. Subnet Mask [255.255.255.0]
  5. Default Gateway [172.17.17.254]

Q. Exit

Select one:

2. Properties

+++++++++++++

KE6900 Receiver

Device Properties

++++++++++++++

  1. Mode [Matrix]
  2. Transmitter Video IP Address [172.17.17.35]
  3. Transmitter Audio IP Address [172.17.17.35]
  4. Transmitter USB IP Address [172.17.17.35]
  5. Transmitter RS232 IP Address [172.17.17.35]
  6. UART Configuration
  7. Video [Enabled]
  8. Audio [Enabled]
  9. USB [Enabled]
  10. RS232 [Enabled]
  11. KE Matrix Manager IP [172.17.17.33]
  12. KE Matrix Manager Port [9110]
  13. Beeper [Enabled]
  14. USB Mode [VM]
  15. USB Secure Transmit [Disabled]

Q. Exit

Select one:

3. System

KE6900 Receiver

System Setting

  1. Device Name [KE6900R]

  2. Device Description [Receiver1]

Device IP Address: 172.17.17.34

Device MAC Address: 00:10:74:A8:01:23

Device FW Version: V1.1.109

Device Serial Number:

  1. Password [Enabled]

  2. Change Password

  3. System Reboot/Reset to Factory Default

Q. Exit

Select one:

Chapter 6

System Status

Overview

The System Status panel is found at the top of the KE Matrix Manager Main Page. This section provides status information about Transmitters, Receivers, Users, Profiles and Logs. Click on a selection to open a Settings page, which are discussed in the sections that follow.

ATEN Altusen KE8950R - Overview - 1

text_image CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Stand-by Off-line Total Receiver 0 3 0 3 0 3 Users Profile Log On-line Korea TOTAL Next Schedule 2days I... Warming Error Information 1 4 3 Profile2 359 9 2... Redundancy Status: [Primary][Working] Connections Receiver Transmitter KE-80KX417 KE-69H0T67 administrator (share) Instant Link Copyright (c) 2018 ATEN International Co., Ltd

System Status

The System Status panel has five sections that provide information and a link to each settings page. Each settings page can be accessed by Clicking within the section: Transmitter, Receiver, Users, Profile or Log. Each section is explained in the table below and the Settings on the pages that follow.

ATEN Altusen KE8950R - System Status - 1
System Status

ATEN Altusen KE8950R - System Status - 2

ATEN Altusen KE8950R - System Status - 3

text_image Transmitter Active Stand-by Off-line Total 0 3 1 4 ...

ATEN Altusen KE8950R - System Status - 4

text_image Receiver Active Stand-by Off-line Total 0 2 1 3 ...

ATEN Altusen KE8950R - System Status - 5

ATEN Altusen KE8950R - System Status - 6

text_image Profile Total Next schedule 3 2 22days l... ...

ATEN Altusen KE8950R - System Status - 7

text_image Log Warning | Error | Information 161 5 1...

Redundancy Status: [Primary] [Working]

Item Description
Transmitter This section provides an overview of the Transmitters added to the KE Matrix Manager:Active: Shows the number of Transmitters that are currently online and connected to a Receiver.Standby: Shows the number of Transmitters that are online but not connected to a Receiver Offline: Shows the number of Transmitters added to the KE Matrix Manager that are not online.Total: Displays the total number of Transmitters added to the KE Matrix Manager.
Receiver This section provides an overview of the Receivers added to the KE Matrix Manager:Active: Shows the number of Receivers that are currently online and connected to a Transmitter.Standby: Shows the number of Receivers that are online but not connected to a Transmitter Offline: Shows the number of Receivers added to the KE Matrix Manager that are not online.Total: Displays the total number of Receivers added to the KE Matrix Manager.
Users This section providesan overview of users with KE Matrix Manager sessions:On-line: Shows the number of users that are logged into OSD or KE Matrix Manager web sessions.Idle: Shows the number of users not logged into OSD or KE Matrix Manager web sessions.
Profile This section providesan overview of Profile and Profile Schedules:Total: Shows the total number of Profiles available.Next scheduled to run: Shows the name of the next Profile scheduled to run.Days later: Shows the number of days until the next Profile is scheduled to run.
Log This section provides an overview of system logs:Warning: Shows the number of warnings logs generated since the event log was cleared.Error: Shows the number of error logs generated since the event log was cleared.Information: Shows the number of information logs generated since the log was cleared.
Redundancy Status This section provides information about the Redundancy mode. The first set of brackets shows which server is hosting the KE Matrix Manager database: [Primary] or [Secondary]. If Redundancy is disabled the first bracket will read: [Standalone]. The second set of brackets show the status:[Working]: The server is actively hosting the KE Matrix Manager database.[Standby]: This message appears when database operations are idle.

Transmitter

Click Transmitter in the System Status panel to open the settings. On this page you can add, delete and configure Transmitters (physical transmitters), Virtual Transmitters (multi-source) and Transmitter Groups (multi-video source). The KE Matrix Manager automatically adds Transmitters connected to the local area network with a valid IP address.

ATEN Altusen KE8950R - Transmitter - 1

text_image Transmitter Receiver User Account Profile Log Active Stand-by Off-line All Devices KE6940T07 KE6940T1 KE6940T KE6900ST KE6900ST KE8950T61 KE8950T VirtualTX virtual TX GroupTX KE6940T67 KE6940T KE8950T61 KE8950T

The meanings of the icons and headings on the page are straightforward and let you view and configure Transmitters.

Active refers to a Transmitter connection that is online and in use.
Standby refers to a Transmitter connection that is online.
- Offline refers to a Transmitter connection that is offline.
- Use this dropdown menu to filter Transmitters by location. Use Locations to limit the Transmitters seen on the page.

    • Click to add a new Location.
  • Select a Transmitter and click the Move to icon to add devices to a Location.
  • Select a Location from the drop-down menu and click this icon to delete it.

- Select a Location and click this icon to change the name.

  • Click to delete selected Transmitters.
  • Click an option to have selected Transmitters:

  • Copy & Paste: Copy settings from one Transmitter and paste them to another (see Copy & Paste, page 111).

  • Beeper: Sound a Beep.
    ♦ Reboot: Shut down and restart.
  • Reset to Factory: Reset all setting to the factory default.

    • Click to Create Virtual TX or Create TX Group (page 112 & 114).
  • Click to set Transmitter permissions (page 115).
  • Click to search for Transmitters.
  • Click to filter Transmitters shown on the page.
    Click to switch between Grid View and List View.

Transmitter Configuration

When the KE Matrix Manager discovers Transmitters on the network they appear on the Transmitter settings page. Double-click a Transmitter to configure its settings.

ATEN Altusen KE8950R - Transmitter Configuration - 1

text_image Replace device Physical Transmitter Configuration Basic Device Name KE6940T67 Description Location Brett Mode Extender Matrix Audio Input HDMI Analog Auto Enable Media Audio USB RS232 EDIO Mode Default Multicast Video Enable Disable Multicast Audio Enable Disable Occupy Timeout 5 nac(0-240) Port OS Win OS Language English (US) CCKM IP 192.168.0.11 9110 IP Installer Enable Disable View Only Video Settings Video Type DV1-D Color Depth 24 Bandwidth Unlimited Video Quality 5(Best) Background Refresh Every 32 frames IP Settings DHCP Manual IP Address 192.100.0.07 Mask 255.255.255.0 Gateway 192.168.0.254 Password Protection Disable Password .......... Enable Confirm .......... RS232 Settings Baud Rate 9600 Stop Bits 1 Panty None Flow Control None Data Bits 8 CANCEL SAVE
Item Description
Basic Device Name: Enter a name for the Transmitter.
Description: Enter a description for the Transmitter. Location: Use the drop-down menu to select a Location for the device. Locations filter the Transmitters seen on the settings page. Mode: Use the radio button to select how the Transmitter will be installed and managed: Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed at the Receiver's OSD menu. Select Matrix mode to manage devices and connections over the LAN from the KE Matrix Manager software. This mode is for advanced administration of Transmitter and Receiver connections configured within the KE Matrix Manager Web GUI. Enable Media: Select which source type the Transmitter can stream: Video, Audio, USB and RS232. Audio Input: Use this option to select the Transmitter's audio source signal: HDMI, Analog, or Auto. This setting should reflect the audio setting configured on the computer.* Note: The Audio Input option is only available on KE devices with HDMI capabilities.
Item Description
BasicEDID Mode: EDID contains a display's basic information and is used by the source device to utilize the best resolution across different monitors. WhenManualorRemixis selected, the Receiver's OSD will have a button allowing the local EDID setting to be configured for the connection (seeEDID Mode, page 72). Select how you want the source device to acquire the display's EDID:Default: EDID is set to the default ATEN configuration. This setting must be used when connecting KE6900 devices to KE8950 devices.Auto: Checks the EDID of all connected displays and uses the best resolution for all displays.Manual: Manually set the EDID configuration from the Receiver's OSD (seeEDID Mode, page 72).Remix: Checks the EDID of all connected displays and the source device uses the best common resolution for all displays (seeEDID Mode, page 72).Multicast Video: SelectEnableto allow a broadcast of the Transmitter's video signal to be sent to multiple Receivers.Multicast Audio: SelectEnableto allow a broadcast of the Transmitter's audio signal to be sent to multiple Receivers.Occupy Timeout: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Port OS: Use the drop-down menu to select the operating system on the computer connected to the Transmitter.OS Language: Use the drop-down menu to select the operating system language on the computer connected to the Transmitter.CCKM IP: Set theIPaddress andPortnumber of the computer running the KE Matrix Manager software. The default port number is 9110.IP Installer: The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click a radio button to select Enable, Disable or View Only for the IP Installer utility.SeeIP Installer, page 218 for instructions.
Item Description
Video Settings These refer to the Transmitter's video settings:Video Type: Select the DVI video connector being used by the display: Digital (DVI-D) or Digital (DVI-I). This option is only available for KE6900 units.Color Depth: Select the number of bits to use for the color depth: 24, 16, or 8. This is the number of bits used to describe the color of a single pixel. A bit depth determines the number of colors that can be displayed at one time.Bandwidth Limit: Select the maximum bandwidth that the Transmitter can use to transmit video over the network. A lower bandwidth transmits lower quality video; a higher bandwidth sends higher quality video but this can affect network speed.Video Quality: Select the video quality to use. 5 is the highest video quality, and 1 is the lowest video quality. Options are: 1~5.Background Refresh: Sets how often the Transmitter refreshes the background image on the connected display. Options are to refresh every 256,128, 64, 32,16, or 0 frames.
IP SettingsFor dynamic IP address assignment, select the DHCP radio button. To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network.For information to configure the network settings locally on the device, see Network Configuration, page 52.
Password ProtectionSelect Enable to require a password to access the Transmitter's OSD configuration screens (see page 58).Enter a Password, and confirm the password in the Confirm box.
RS232 Settings Configure the serial device settings for the Transmitter. The default settings are:Baud Rate: 9600Parity: NoneData Bits: 8 bitsStop bits: 1 bitFlow Control: None
Replace DeviceClick Replace Device in the top right corner to replace an old Transmitter with a new one.* All settings are copied from the old Transmitter to the new Transmitter. Before using this feature, connect the new Transmitter to the network. After clicking Replace Device, use the drop-down menu to select the new Transmitter where the settings will be applied.Note: This option only appears when a Transmitter is offline.

Save Click Save to save changes to the properties.

Item Description
Cancel Click Cancel to exit without saving.

Copy & Paste

Copy & Paste allows you to copy settings from one Transmitter and paste them to another. To copy Transmitter settings to another device, do the following:

  1. Select a Physical Transmitter.
  2. On the Transmitter menu bar, click Copy & Paste (page 105).
  3. Check the boxes of the settings you want to copy, and click Next.

Copy & Paste

1. Please select the items you want to copy.

Select All

□ Basic

□ Description

□ Location

□ Mode

□ Enable Media

□ EDID Mode

□ Multicast Video

□ Multicast Audio

□ Occupy Timeout

Port OS

OS Language

□ CCKM IP

□ IP Installer

Unselect All

RS232 Settings

□ Baud Rate

□ Parity

□ Data Bits

□ Stop Bits

Flow Control

□ Video Settings

□ Video Type

□ Color Depth

Bandwidth

□ Video Quality

Background Refresh

CANCEL

NEXT

  1. Select the Transmitter(s) where you want to apply the settings, and click Done.

Copy & Paste

2. Please select the targets you want to paste.

Select All

KE6940T62

□ KE8950T

Unselect All

PREVIOUS

DONE

Virtual Transmitter

Creating a Virtual Transmitter allows you to create one connection that sources media (KVM, audio, USB, serial) from different Transmitters. Virtual Transmitters appear on the Transmitter settings page with Virtual TX in the top right corner. Simply select an online Transmitter for each media source. Dual Display Transmitters can be added as two separate Virtual Transmitters.

To create a Virtual Transmitter, in Transmitter settings click + and then select Create Virtual TX.

ATEN Altusen KE8950R - Virtual Transmitter - 1

text_image Create Virtual TX Name VirtualTX Description Location Unallocated KVM Select Device Audio Select Device USB Select Device Serial Select Device CANCEL APPLY
Item Description
Name Enter a name for theVirtual Transmitter.
Description Enter a descriptionfor the Virtual Transmitter.
Location Use the drop-downmenu to select a location for theVirtual Transmitter or leave it Unallocated. See Location,page 104, for details.
KVM Use the drop-down menu to select a KVM (keyboard,video, mouse) source for the Virtual Transmitter.
Audio Use the drop-down menu to select an audio source forthe Virtual Transmitter.
USB Use the drop-down menu to select a USB source for theVirtual Transmitter.
Serial Use the drop-down menu to select a serial source for theVirtual Transmitter.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

Intelligent Dual Video Output Management

The Intelligent Dual Video Output Management feature allows a Dual Display Transmitter (KE6940T) to group each video output (DVI:1 and DVI:2) into two separate Virtual Transmitters that can be accessed from different Receivers. Receivers can switch between and connect to both Virtual Transmitters independently with the Access Type determining which Receiver has control (see page 115).

To use this setup, install the KE devices as shown below and create two Virtual Transmitters, selecting DVI:1 and DVI:2 as the KVM source for each Virtual Transmitter.

ATEN Altusen KE8950R - Intelligent Dual Video Output Management - 1

flowchart
graph LR
    A["PC with Dual Video Output"] -->|Virtual TX - DVI1| B["KE6940T"]
    A -->|Virtual TX - DVI2| B
    B --> C["Gigabit Network Switch with IGMP"]
    C -->|DVI 1| D["KE6900R"]
    C -->|DVI 2| E["KE6900R"]

When connecting to either of the two Virtual Transmitters in the setup shown above, the mouse cursor may reside on the main or extended dual display screen, out of view. Therefore even if you have control of the mouse it may not be visible. To bring the mouse cursor into view on either of the dual display screens, first enable Boundless Switching (see Boundless Switching, page 126) and then use the hotkey F8+F9.

Transmitter Group

Creating a Transmitter Group allows you to create a connection that sources the video from multiple Transmitters to view at across multiple Receiver displays. To use this feature, connect a Transmitter Group to a Receiver Group (page 123). Transmitter Groups appear at the bottom of the Transmitter settings page.

To create a Transmitter Group, in Transmitter settings click + and then select Create TX Group.

ATEN Altusen KE8950R - Transmitter Group - 1

text_image Create TX Group Name TXGroup Description Location Unallocated Please select physical transmitter... KE6940T67 KE6940T KE5940T KE69003T KE69003T KE8950T61 KE8950T CANCEL SAVE

Fill in the appropriate information and then double-click or drag-and-drop Transmitters to add or remove them in the top panel. The Transmitters in the top panel will be used as the video source for the Receiver Group at the Receiver.

Item Description
Name Enter a name for theTransmitter Group.
Description Enter a descriptionon for the Transmitter Group.
Location Use the drop-downmenu to select a location for theTransmitter Group or leave it Unallocated. See Location,page 104, for details.
Save Click Save to save thechanges.
Cancel Click Cancel to exitwithout saving.

Transmitter Permissions

Transmitter Permissions sets the users and groups that can access a Transmitter, Virtual Transmitter, and Transmitter Group.

Select a device under Transmitter List, and then next to each user or group click All, View, Occupy, or Exclusive to grant them permission to connect to the Transmitter with this access type. A green block denotes that the user has access.

To set Transmitter Permissions, in Transmitter settings, click

ATEN Altusen KE8950R - Transmitter Permissions - 1

text_image Set Transmitter Permissions Transmitter List GroupTX User User GroupTX1 testtest1 VirtualTX TransMit2 Harry KE6940T67 KE6940T1 KE6900ST KE8950T61 Select All Unselect All Select All Unselect All Select All Unselect All Select All Unselect All ✓ All ✓ View ✓ Occupy ✓ Exclusive Group Inherited Permission Granted No Permission CANCEL APPLY
Item Description
Transmitter List Lists Transmitters, Virtual Transmitters and Transmitter Groups that can be selected to set permissions.
Drop-Down MenuUse the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the access type (All, View, Occupy, Exclusive) next to each user or group.
Access Type Select the access you want to grant to a user or group by clicking under the heading(s). This defines how the Transmitter can be accessed by a user or group. The access type will appear available for the user in the Receiver's OSD Connections menu. To disable an access type, uncheck a box in the heading.All: User has full control and can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.View: User can only view the remote screen, and cannot perform operations on it.Occupy: The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.
Access TypeExclusive: The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.

Receiver

Click Receiver in the System Status panel to open the settings. The Receiver page allows you to add, delete and configure Receivers (physical receivers), Receiver Groups, and Video Walls. The KE Matrix Manager automatically adds Receivers connected to the local area network with a valid IP address.

ATEN Altusen KE8950R - Receiver - 1

text_image Transmitter Receiver User Account Profile Log Active Stand-by Off-line All Devices VideoWall Layout1

The meanings of the icons and headings on the page are straightforward and let you view and configure Receivers.

Active refers to a Receiver connection that is online and in use.
Standby refers to a Receiver connection that is online.
- Offline refers to a Receiver connection that is offline.
- All Devices ▼ Use this drop-down menu to filter Receivers by location. Use Locations to limit the Receivers seen on the page.

    • Click to add a new Location.
  • Select a Receiver and click the Move to icon to add devices to a Location.
  • Select a Location from the drop-down menu and click this icon to delete it.
  • Select a Location and click this icon to change the name.

  • Click to delete selected Receivers.

  • Click an option to have selected Receivers:

  • Copy & Paste: Copy settings from one Receiver and paste them to another (see Copy & Paste, page 122).

  • Beeper: Sound a Beep.
  • Reboot: Shut down and restart.
  • Reset to Factory: Reset all setting to the factory default.

    • Click to Create Receiver Group or Video Wall (page 123 & 124).
      Click to set Receiver permissions (page 128).
  • Click to search for Receivers.
  • Click to filter Receivers shown on the page.
    Click to switch between Grid View and List View.

Receiver Configuration

When the KE Matrix Manager discovers Receivers on the network they appear on the Receiver settings page. Double-click a Transmitter to configure its settings.

ATEN Altusen KE8950R - Receiver Configuration - 1

text_image Replace device Receiver Configuration Basic Device Name KE8950R72 Description Location Unallocated Mode Extender Matrix Enable Media Video Audio USB RS232 Audio Output HDMI Analog Both CCXM IP 192.164.0.12 9110 IP Installer Enable Disable View Only RS232 Settings Band Rate 9600 Parity None Data Bits 8 Stop Bits 1 Flow Control None Extender Properties Transmitter Video IP 192.168.0.61 Transmitter Audio IP 192.168.0.61 Transmitter USB IP 192.168.0.61 Transmitter RS232 IP 192.168.0.61 IP Settings DHCP Manual IP Address 192.168.0.70 Mask 265.255.255.0 Gateway 192.168.0.254 Password Protection Disable Enable Password ............. Confirm ............. USB Mode Mode Virtual Media Generic USB Device Encryption Enable CANCEL SAVE
Item Description
Basic Device Name: Enter a name for the Receiver.
Description: Enter a description for the Receiver.
Location: Use the drop-down menu to select a Location for the device. Locations help organize how you view Receivers on the settings page.
Mode: Use the radio button to select how the Receivers will be installed and managed:
Select Extender mode for simple one-to-one (Transmitter to Receiver) setups that are managed with the Receiver's OSD menu.
Select Matrix mode to manage devices and connections over the LAN from the KE Matrix Manager software. This mode is for advanced administration of Transmitter and Receiver connections configured within the KE Matrix Manager Web GUI.
Enable Media: Select which source type the Receiver can stream: Video, Audio, USB and RS232.
Audio Output: Use this option to independently stream HDMI, Analog, or Both audio signals to digital or analog audio output devices (speakers) connected to the Receiver.*
CCKM IP: Set the IP address and Port number of the computer running the KE Matrix Manager software. The default port number is 9110.
IP Installer: The IP Installer is an external Windows-based utility for assigning an IP address to the device. Click a radio button to select Enable, Disable or View Only for the IP Installer utility. See IP Installer, page 218 for instructions.
Note: The Audio Output option is only available on KE devices with HDMI capabilities.
RS232 Settings Configure the serial device settings for the Transmitter. The default settings are:
Baud Rate: 9600
Parity: None
Data Bits: 8 bits
Stop bits: 1 bit
Flow Control: None
Extender PropertiesIf you selected Extender mode (under Basic) set the Transmitter IP address for the Receiver's Video, Audio, USB, and RS232 source. If you selected Matrix mode (under Basic) the Properties will be grayed out. Use Transmitters, Virtual Transmitters, and Transmitter Groups to configure the connections (see Transmitter, page 104).
IP SettingsFor dynamic IP address assignment, select the DHCP radio button. To specify a fixed IP Address, Subnet Mask, and Default Gateway select the Manual radio button and fill in the fields with values appropriate for your network.For information to configure the network settings locally on the device, see Network Configuration, page 52.
Password ProtectionSelect Enable to require a password to access the Receiver's OSD configuration screen (see page 58).Enter a Password, and confirm the password in the Confirm box.
USB Mode Selectthe type of USB device you will connect to the USB ports:Virtual Media: Select this option only if you are plugging a USB disk drive (including USB HDD/optical disk) into the USB ports. This will give you the highest data transfer speeds but will not allow other USB devices to work when plugged into the USB ports. When Receivers connected to the same transmitter mount or unmount USB disk drives, the keyboard and mouse operations will experience a brief delay. Transmitters can support up to 12 virtual media connections at the same time (keyboard/mouse included).Generic USB device: Use this option to plug USB peripherals* into the USB ports. This option also allows a keyboard and mouse with special functions to plug into the USB ports for console use. Use this only if the special functions of the keyboard or mouse are required but do not work when plugged into the console ports. When the keyboard and mouse are plugged into the USB ports, they will not work within the OSD menus. To work within the OSD menus, the keyboard and mouse must be plugged into the console ports. KE6900ST transmitters do not support the Generic USB Device mode. In this mode, KE6900/KE6940 transmitters supports up to 2 USB connections; and KE8950/KE8952 transmitters support up to 5 USB connections (keyboard/mouse excluded).Encryption: Check this box to encrypt USB disk drives plugged into the USB ports.Note: This USB port does not support isochronous endpoints, therefore USB peripherals that stream audio or video data, such as speakers or webcams, will not work.
Replace DeviceClick Replace Device in the top right corner to replace an old Receiver with a new one.* All settings are copied from the old Receiver to the new Receiver. Before using this feature, connect the new Receiver to the network. After clicking Replace Device, use the drop-down menu to select the new Receiver where the settings will be applied.Note: This option only appears when a Receiver is offline.
Save Click Save tosave changes to the properties.
Cancel Click Cancelto exit without saving.

Copy & Paste

Copy & Paste allows you to copy settings from one Receiver and paste them to another. To copy Receiver settings to another device, do the following:

  1. Select a Physical Receiver.
  2. On the Receiver menu bar, click Copy & Paste (page 118).
  3. Check the boxes of the settings you want to copy, and click Next.

Copy & Paste

1. Please select the items you want to copy.

Select All

UnselectAll

□ Basic

□ Description
□ Location
□ Mode
□ Enable Media
□ CCKMIP
IP Installer

□ USB Mode

□ Mode
□ Encryption

☐ RS232 Settings

□ Baud Rate
Parity
□ Data Bits
□ Stop Bits
□ Flow Control

□ Extender Properties

☐ Transmitter Video IP
☐ Transmitter Audio IP
□ Transmitter USB IP
☐ Transmitter RS232 IP

CANCEL

NEXT

  1. Select the Receiver(s) where you want to apply the settings, and click Done.

Copy & Paste

  1. Please select the targets you want to paste.

SelectAll

Unselect All

KE6940R62
KE8950R94

PREVIOUS

DONE

Receiver Group

Creating a Receiver Group allows you to connect the video from multiple transmitters to multiple Receiver displays. To use this feature, connect a Transmitter Group (page 114) to a Receiver Group (see Instant Link, page 96). Receiver Groups appear at the bottom of the Receiver settings page.

To create a Receiver Group, in Receiver settings, click + and then select Create RX Group.

ATEN Altusen KE8950R - Receiver Group - 1

text_image Create Rx Group Name RXGroup Description Location Unallocated Select from single receiver... Boundless Switching: Enable Disablo KE6900R71 KE6900R KE6940R70 KE6940R CANCEL SAVE

Fill in the appropriate information and then double-click or drag-and-drop Receivers to add or remove them in the top panel. The Receivers in the top panel will be used to view the video from the Transmitter Group. To connect a Transmitter Group to a Receiver Group, see Instant Link, page 96.

Item Description
Name Enter a name for theReceiver Group.
Description Enter a descriptionfor the Receiver Group.
Location Use the drop-downmenu to select a location for theReceiver Group or leave it Unallocated. See Location, page 104, for details.
Boundless Switching Use theradio button to enable or disable BoundlessSwitching. See Boundless Switching, page 126 for details.
Save Click Save to save thechanges.
Cancel Click Cancel to exitwithout saving.

Video Wall

Creating a Video Wall allows you to create connections that combine Receiver displays to form a large video wall. Use the options to group multiple Receivers in the video wall. A video wall can contain multiple forms of single displays and grouped displays in various layouts. Video Walls appear listed below Receivers, on the Receivers settings page.

To create a Video Wall, in Receiver settings, click + and then select Create Video Wall.

ATEN Altusen KE8950R - Video Wall - 1

text_image Create Video Wall Rx OSD. 1. Name Name: VideoWall Description 2. Number of Displays Horizontal 3 Vertical 2 3. Bezel Dimension(unit:mm) 20 20 4. Layout Selection Videuwall Splitter Customized + 5. Location Unallocated 6. Boundless Switch Enable Disable Fit Mode: Height Width Scale KE6900R71 KE6940R70 - - - - - CANCEL SAVE

Select the number of displays and then group multiple displays to form large screens and/or use single displays for independent screens to create the video wall's layout. Click the bar -- under the display icon to select a Receiver for each display. This configuration should match the actual video wall layout.

Item Description
Name Enter a name for the Video Wall.
Description Enter a description for the Video Wall.
Number of Displays Use the Horizontal and Vertical drop-down menus to select the number of displays that make up the video wall (a maximum of 64 are supported). Match this to the physical layout of the displays. Click the refresh icon to update the layout.
Bezel Dimension Use the two boxes to increase/decrease the frame size of each active display.
Lock / UnlockATEN Altusen KE8950R - Video Wall - 2Click the monitor toLockthe (2) bezel settings, so that when one size is changed they all change.Click the monitor toUnlockthe (2) bezel settings, so that each size can be set independently.
Layout SelectionClick + orXto add or remove additional layouts to the Video Wall. The options listed here will appear in a drop-down menu for the Video Wall, allowing you to quickly choose different layouts from the Receiver settings page.Arrows below the Layout Selection box allow you to move up or down in the list.Three layout templates are available for quick setup. The Videowall and Splitter options can not be changed but allow you to select the Receivers. These three layouts can not be deleted.♦Video Wallprovides a basic full screen layout where one Transmitter connects to multiple Receivers to display the video together as one full screen.♦Splitterprovides a layout that connects a Transmitter to multiple Receivers that show the same video displayed on separate screens independently.♦Customizedprovides a basic full screen layout that can be configured into groups (seeGroupbelow) as desired.*Note:When using the KE6940R inCustomized layouts, only the KE6940's first video port will display video because each port's video source is independent. When using the KE6940R inVideo WallorSplitter layouts both video ports will display video.
Location Use the drop-downmenu to select a location for the Video Wall or leave it Unallocated. SeeLocation, page 104, for details.
Item Description
Boundless Switching This option allows you to enable the Boundless Switching feature* which allows you to move the mouse cursor across the screen boundaries to switch (KVM control) between different receivers. When the cursor moves into a new screen the KVM control changes with it. Select Enable to use Boundless Switching. This option is disabled by default.When Boundless Switching is enabled, you must disable to following:On the computer, under Control Panel - Mouse Properties - Pointer Options, uncheckEnhance pointer precision.On the CCKM Main page, clickSettings(page 143), then on theGeneral tab scroll down and disableFast Switching.Note:Dual Display Transmitters can be setup as two independent Virtual Transmitters with Boundless Switching. The placement of the KE6940 setup must have DVI-1 as the main display on the left and DVI-2 as a secondary display on the right.Boundless Switching only supports single or dual video outputs from any one computer. Boundless Switching is only supported by the following KE models: KE6900, KE6940, KE8950 and KE8952.
ATEN Altusen KE8950R - Video Wall - 3Use the slide bar to zoom in or out for a better view of the Video Wall layout.
ATEN Altusen KE8950R - Video Wall - 4Click this icon to reset the zoom back to full size.
ATEN Altusen KE8950R - Video Wall - 5Select multiple display icons and click theGroupbutton to group the displays into one screen.
ATEN Altusen KE8950R - Video Wall - 6Select a group and clickUngroupto ungroup the displays.
Fit Mode Select how the video wall will be displayed:Height:Fits the video to the height of the display.Width:Fits the video to the width of the display.Scale:Fits the video on the entire display.
ATEN Altusen KE8950R - Video Wall - 7Use theRX OSDbutton to enable/disable showing the Receiver's name and IP address in the top left corner of the connected display. This helps identify which Receiver is connected to the display.
Item Description
Save Click Save to save thechanges.
Cancel Click Cancel to exitwithout saving.

Receiver Permissions

Receiver Permissions sets which users and groups can access a Receiver. Select a device under the Receiver List, and then click under Operation to grant a user or group permission to access the device. This will allow the user to login to the Receiver's OSD menu to access the Connections tab.

To set Receiver Permissions, in Receiver settings, click

ATEN Altusen KE8950R - Receiver Permissions - 1

ATEN Altusen KE8950R - Receiver Permissions - 2

text_image Set Receiver Permissions Receiver List KE6900R71 KE6940R70 KE8950R72 User testtest1 Harry Select All Unselect All ✓ Operation Group Inherited Permission Granted No Permission CANCEL APPLY
Item Description
Receiver List Lists the Receivers which can be selected to set permissions.
Drop-Down MenuUse the drop-down menu to selectUser or Group. After making a selection, the list of users or groups appears. Set permissions by selecting the Operation box next to each user or group.
Operation Click the Operationbox next to each user or group to apply access rights on the selected device. This gives users and groups permission to log in to the Receiver's OSD. If a user inherits its permissions from a group, the box will be Blue. To disable access rights for all users, uncheck the box in the heading.
Apply ClickApplyto save the changes.
Cancel Click Cancelto exit without saving.

Account

Click Users in the System Status panel to open the settings. The Account page allows you to add, delete and configure users and groups. Instructions for adding users and groups is provide on page 130.

ATEN Altusen KE8950R - Account - 1

text_image Transmitter Receiver User Account Profile Log Users Group Name Type Status OSD Language Description Group Brett Super User Active English Harry Super User Active English Testtest Administrator Active English administrator Administrator Active English testtest1 Super User Active Japanese
  • The Users and Group buttons appear at the top of the page.
  • Depending on the item selected, either Users or Groups are listed on the page.
  • The sort order of the information displayed can be changed by clicking the column headings.
  • Three icons in the right corner are used to add users, groups and set permissions, as explained in the sections that follow.

Users

The KE Matrix Manager supports three types of accounts, shown in the table below:

User Type Role
Administrator Access andmanagement of the KE Matrix Manager,including configuration and setting up of devices. ManageUsers, Groups, Transmitters, Receivers, Profiles and VideoWalls. Configure personal working environments.
Super User Access Receivers, Transmitters and Profiles they have beengiven permission for.
User Access Receivers toconnect to Transmitters they have beengiven permission for.

Adding Users

To add a user, do the following:

  1. Click on the menu bar.
  2. Select Add New User. The Add New User window opens:

ATEN Altusen KE8950R - Adding Users - 1

text_image Add New User Username Password Confirm Password Description User Level Administrator Super User User Status Active Disable OSD Language English Toolbar Hotkey [Scroll Lock][Scroll L( Logout Timeout 30 min(0-180) Disable Screen Blanker 30 min(0-30) Disable Welcome Message Enable Username Group Select CANCEL APPLY

Enter the required information in the fields provided. A description of each is given in the table below:

Field Description
Username From 1 to 32 characters are allowed depending on the Account Policy settings.
Local UserCheck the Local User box if the account is for logging in to the KE Matrix Manager software or a Receiver.Uncheck the Local User box if the account is authenticated with a 3rd party external source, such as RADIUS, LDAP/AD, or TACACS+. See ANMS, page 146 for details.
Password From 6 to 32characters are allowed depending on the Account Policy settings.
Confirm Password Tobe sure there is no mistake in the password, you are asked to enter it again. The two entries must match.
Description Additionalinformation about the user that you may wish to include.
User Level There are three account categories: Administrator, Super User and User.The Administrators have full access to make changes within the KE Matrix Manager software, which includes adding and removing Transmitters, Receivers, accounts, preferences, and configuration settings.The Super Users have access to the Receiver's OSD menu and can connect Channels and Profiles.The Users can log in to Receivers to connect channels.
Status Status allows you to control the user's account and access, as follows:Active provides the user with access and permissions as granted.Disable lets you suspend a user's account without actually deleting it, so that it can be easily reinstated in the future.
OSD Language Click the drop-down menu to select the language you want to use during OSD sessions for this user. Options are: Chinese (Traditional), Simplified Chinese, Japanese, German, Korean, Russian, French, Spanish, and Portuguese.
Toolbar Hotkey Select the hotkey combination to call the Tool Bar function for this user. The Tool Bar is used when accessing the computer from the Transmitter or Receiver side.
Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the KE Matrix Manager can be accessed again. The default is 30 minutes.
Screen Blanker Set how many minutes the device waits when a session is idle before turning off the display.
Welcome Message If you want the Welcome Message to appear on screen when the user logs into the KE Matrix Manager, select Enable.If you want the user's Screen Name to appear with the Welcome Message, check the Username check box.
GroupClick Select and check a box to add the user to a group.
Apply Click Apply to save the changes.
Cancel Click Cancel to exit without saving.
  1. When your selections have been made click Apply.

  2. When the Operation Succeeded message appears, click OK.

  3. The new user appears on the main panel.

- The columns show the Username; User Level, Status, OSD Language, Description; and Group.

Modifying Users

To modify a user, do the following:

  1. In the main panel, double-click the user's name.

  2. In the Edit User page that comes up, make your changes, then click Apply.

Deleting Users

To delete a user, do the following:

  1. In the main panel, check the box next to the user's name.

  2. Click .

  3. Click OK.

Groups

Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple groups can be defined to allow some users access to specific devices, while restricting other users from accessing them. Device permissions are discussed on page 135.

Adding Groups

To create a group, do the following:

  1. Click Group on the Account page.

  2. Click + and then select Add New Group. The Add New Group window opens:

ATEN Altusen KE8950R - Adding Groups - 1

text_image Add New Group Group Name Description Member Edit CANCEL APPLY
  1. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:
Field Description
Group Name A maximum of32 characters is allowed.
Description Additional information about the user that you may wish to include. A maximum of 32 characters is allowed.
Member Lists the users that are currently in the group. To add users, click the Edit button.
  1. At this point you can assign users to the group by clicking Edit.

  2. When your selections have been made click Apply.

  3. When the Operation Succeeded message appears, click OK.

  4. The new group appears in the main panel.

- The columns show the Group Name, Description and Members that are in the group.

Repeat the above procedure to add additional groups.

Modifying Groups

To modify a group, do the following:

  1. In the main panel, double-click the group's name.
  2. Make your changes, then click Apply.

Deleting Groups

To delete a group, do the following:

  1. In the main panel, check the box next to the group's name.

2.

ATEN Altusen KE8950R - Deleting Groups - 1

  1. Click OK.

Permissions

You can assign Transmitter, Receiver and Profile permissions for users and groups from the Account page.

Assigning Device Permissions

To assign permissions for a user or group from the Account page, do the following:

  1. Click 🔒 on the menu bar. The Set User Permissions window opens:

ATEN Altusen KE8950R - Assigning Device Permissions - 1

text_image Set User Permissions User List Transmitter Select All Unselect All Select All Unselect All Select All Unselect All Select All Unselect All All View Occupy Exclusive Users Group Brett Harry KE6940T61 KE8650T KE6940T62 Group inherited User Permission Disable CANCEL APPLY
  1. To set the permissions, select a user or group, then a device and select the Access Type under each column so that it turns green. Make your permission settings for each user or group on each device according to the information provided below:
Item Description
User ListUse the radio button to view theUsers or Grouplist.Click a user or group to configure their permissions.
Drop-Down MenuUse the drop-down menu to selectTransmitter, Receiveror Profile. After making a selection, a list of devices or profiles appears. Set permissions by selecting the access type (All, View, Occupy, Exclusive) next to the device.
Access Type Select the access you want to grant to a user or group by clicking under the heading(s) next to each device. This defines how the device can be accessed by the user or group. When granted, the access types (All, View, Occupy, Exclusive) for Transmitters will appear available for the user in the Receiver's OSD Connection page (see page 70).All:User has full control and can simultaneously share control of the Transmitter. Input from the users is placed in a queue and executed chronologically.View:User can only view the remote screen, and cannot perform operations on it.Occupy:The first user to access the Transmitter has control. However, additional users may view the Transmitter's video. If the user who controls the Transmitter is inactive for longer than the time set in the Transmitter's Timeout box, control is transferred to the first user to move the mouse or strike the keyboard.Exclusive:The first user to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply when Transmitters are accessed with this setting.Operation(Receiver and Profile):TheOperationaccess type forReceiversallows users to log into Receivers, and forProfilesallows a user to connect the Profile from a Receiver.
Apply ClickApplyto save the changes.
Cancel ClickCancelto exit without saving.
  1. When you have finished making your choices, click Apply.
  2. In the confirmation popup that appears, click OK.

Profile

Click Profile in the System Status panel to open the settings. The Profile page allows you to create, run and schedule connection profiles. Profiles channel specific Receiver to Transmitter connections and can be instantly connected from the Profile page at anytime. Profiles can be also scheduled to run automatically at specific times.

ATEN Altusen KE8950R - Profile - 1

text_image Transmitter Receiver User Account Profile Log Profile Schedule Name Description Access Mode Login Check Lock OSD Profile1 Share No No Profile2 Share No No Profile3 Share No No

The meanings of the icons and headings on the page are straightforward and let you view and configure Profiles.

  • Click to connect the selected Profile.
  • Click to disconnect the selected Profile.
  • Click to delete the selected Profile.
    • Click to Create Profile or Create Schedule (page 138 & 141).
  • Click and enter text to search for a Profile.
    Check the box next to a Profile and click the Connect or Disconnect icon to start/stop profile connections. Check the box next to a Schedule and click the Enable or Disable icon to enable/disable a schedule.
  • Appears on the Schedule page, click to enable the selected schedule.
  • Appears on the Schedule page, click to disable the selected schedule.

Adding a Profile

Creating a Profile allows you to quickly connect single or multiple Receiver to Transmitter connections.

To add a Profile, do the following:

  1. On the Profile page click + and then select Create Profile. The Create Profile window appears:

ATEN Altusen KE8950R - Adding a Profile - 1

Item Description
Name Enter a name for the Profile.
Description Enter a description for the Profile.
PermissionsClick Select and check the box of the users / groups you want to allow to connect this Profile. When the user logs into a Receiver, the profile will appear listed in the OSD menu on the Profile page (see page 75), allowing them to connect it.
Access Mode This defines how the Transmitter in a Profile can be accessed by Receivers when multiple users attempt to access it.View Only: Receivers only have view access to the Transmitter's video display.Occupy: Set a time threshold for Receivers whose Access Mode has been set to Occupy If there is no activity from the Receiver occupying the port for the amount of time set here, the Receiver is timed out and the port is released. The first Receiver to send keyboard or mouse input after the port has been released gets to occupy the port. Input a value from 1 to 240 seconds.Exclusive: The first Receiver to access the Transmitter has exclusive control over the Transmitter. No other users can view the Transmitter. The Timeout function does not apply to Transmitters which have this setting.
Login Check Check this box to require a user to be logged in to the Receiver before a Profile can connect it to a Transmitter. When enabled, a user must be logged into the Receiver or it will not connect to the Transmitter when the Profile is initiated.
Lock OSD Checking this box will lock the Receiver's OSD screen when the Profile connects it to a Transmitter.
Location Use the drop-down menu to select a location to filter the Receivers displayed on the page.
ATEN Altusen KE8950R - Adding a Profile - 2Click this icon to show individual Receivers.
ATEN Altusen KE8950R - Adding a Profile - 3Click this icon to show only video wall Receivers.
ATEN Altusen KE8950R - Adding a Profile - 4Click this icon to show only Receiver Group Receivers.
Save Click to save the changes.
Cancel Click to exit without saving.
  1. After filling in the information, click a Receiver, select Select TX and use the drop-down menu select a Transmitter; or use Transmitter List at the bottom of the page to drag-and-drop Transmitters to Receivers to create the connection.

  2. After configuring the connections, click Save. The new Profile appears on the Profile page.

  3. To connect Profiles, check the box of the Profile(s) you want to connect, and click

  4. To disconnect Profiles, click .

Adding a Schedule

Creating a Schedule allows you to connect Profiles at specific dates, times and intervals.

To add a Schedule, do the following:

  1. On the Profile page click .

Schedule

  1. Click + and then select Create Schedule. The Create Schedule window appears:

ATEN Altusen KE8950R - Adding a Schedule - 1

text_image Create Schedule Profile Select Profile Frequency Once Start Date 2018/2/15 End Date 2018/2/15 Start Time AM 00 : 00 □ Disable End Time AM 00 : 00 □ Disable CANCEL SAVE
Item Description
Profile Use the drop-down menu to select a Profile to schedule.
Frequency Use the drop-down menu to select how often the Profile should run: Once, Daily, Weekly and Monthly.When you select Weekly/Monthly an additional drop-down menu appears to select the Week Day/Month Day on which the profile will run.
Start Date Enter the date on which you want the schedule to begin running.
End Date Enter the date on which you want the schedule to stop running.
Start Time Enter the time of day that you want the profile to connect.
End Time Enter the time of day that you want the profile to disconnect.
EveryIf you select Daily, Monthly or Weekly, the Every option appears allowing you to enter how often you want the schedule to run. For example, enter 3 months if you want the profile to run once every three months. If you want to run the schedule once a day, once a week or once a month, use the default entry of 1.
  1. After the schedule is configured, click Save.

Log

Click Log in the System Status panel to open the settings. The Log page lists events that take place and provides a breakdown of the time, user, severity, device, and log information. You can change the sort order of the display by clicking on the column headings.

ATEN Altusen KE8950R - Log - 1

text_image Transmitter All lags All Servant All Device All User Time Log Information Information 2013/08/24 10:20:16 Session terminated normally(Sessionid=*****************bam0) Information Brett 2013/08/24 10:20:16 User logout(username=Brett) Information 2013/08/24 09:46:37 Session created(Sessionid=*****************bam0) from ip 192.168.0.71. Information Brett 2013/08/24 09:46:37 User login succeeded(username=Brett) Information Brett 2013/08/23 22:51:14 User logout(username=Brett) Information 2013/08/23 22:51:14 Session terminated normally(Sessionid=*****************9vsc) Information KE6940R70 administrator 2013/08/23 22:33:04 Connection VIAUJS to channel KE6960T63[041074800123000] established Warning 2013/08/23 22:21:07 Session killedSessionid=*****************mp0) Information 2013/08/23 22:21:07 Session created(Sessionid=*****************9vsc) from ip 192.168.0.71. Information Brett 2013/08/23 22:21:07 User login succeeded(username=Brett) Information 2013/08/23 22:21:07 Session created(Sessionid=*****************mp0) from ip 192.168.0.71. Information Brett 2013/08/23 22:21:07 User login succeeded(username=Brett) Information 2013/08/23 12:15:36 Session created(Sessionid=*****************ts26) from ip 192.168.0.70.

- Click the drop-down menu beside a heading to filter events into subcategories. Selecting a subcategory allows you to view only the logs that relate to the choice. The meanings of the headings at the top of the page are straightforward:

  • All Severity refers to the event's severity type: Information, Error, or Warning
  • All Device refers to the Transmitter or Receiver that relates to the event. If no device is listed the event refers to the KE Matrix Manager software.
  • All User refers to the username that the event relates to. If no username appears, the event is general system information.
  • Time refers to the date and time that the event occurred.
  • Log Information provides detailed information about each event.

Click to delete the logs currently displayed in the list.
- Click and enter text to search for an event log.
Click to save the log contents to a file on your computer.
- Click to open a pop-up window that allows you to set how many days or the number of records to record before over-writing old log files. Use the radio button to select By Period (Days) or By Records and enter the number to use before overwriting the oldest log files.

Overview

The System Settings are accessed by clicking from the System Status page (see System Settings, page 91). There are 7 tabs to configure the KE Matrix Manager system settings: General, ANMS, FW Upgrade, Redundancy, Backup/Restore, Certificates, and Sessions.

General

The KE Matrix Manager Settings open on the General tab, as shown below:

ATEN Altusen KE8950R - General - 1

text_image General ANMS FW Upgrade Refundancy Backup/Restore Certificates Sessions ▼ Basic KE Matrix Manager Version 2.1.202 (2018-02-06 02:03) Serial Number Click to Upgrade KE Matrix Manager Name KE Matrix Manager Description Language English Beeper Enable Disable CCKM Timeout 30 min(1-180) Disable ▼ Network Ports HTTP Port 8080 HTTPS Port 8443 Device Port 9110 ▼ Fast Switching Fast Switching Disable Enable BEET/CALE ▼ Account Policy Enforce Password History Disable Enhance Password Rule what is it? Enable Disable ▼ CLI Mode CLI Login Enable Disable ▼ Receiver Login Setting Anonymous Login Device List Anonymous Login User Interface ▼ EDID Mode EDID Mode ATEN Default Cancel SAVE CANCEL
Heading Item Description
Basic KE Matrix Manager VersionThis provides the version of the KE Matrix Manager software.
Serial Number This provides the serial number and a link to upgrade the software.
KE Matrix Manager Name
Description Enter a description for the KE Matrix Manager.
Language Select the language for the KE Matrix Manager.Choices are: English, Chinese (Traditional), Simplified Chinese, Japanese, German, Korean, Russian, French, Spanish, and Portuguese.
Beeper Select Enable to sound a beep from the Transmitter/Receiver every time a configuration change is made.
CCKM Timeout If there is no user input for the amount of time entered in the box, a user logged into the CCKM is automatically logged out. Check Disable to turn this function off.
Network PortsHTTP Port Sets the HTTP service port used to access the KE Matrix Manager. This is the port number to use for a browser login. The default is 8080.
Device Port Sets the Device service port used to access the KE Matrix Manager. Configure this port number on the Transmitter and Receiver to access to the KE Matrix Manager software (see Manager Address, page 65 and 61). The default is 9110.
HTTPS Port Sets the HTTPS service port used to access the KE Matrix Manager. This is the port number to use for a secure browser login. The default is 8443.Example: To access the KE Matrix Manager with an IP address of 192.168.0.100 using a secure browser login, enter: https://192.168.0.100:8443
Fast Switching Select the default resolution to use so that you can switch faster when changing Receiver to Transmitter connections. If the monitor you are using does not support fast switching the video may not display correctly when this setting is enabled.
Heading Item Description
Account PolicyEnforce Password HistoryThis setting determines the number of unique new passwords that must be used before an old password can be reused. Uncheck the box and enter a number to enforce the password history policy.
Enhance Password RuleSelect Enable to enforce rules for creating passwords, as follows:◆ The password length must be at least 8 characters.◆ The password must contain both upper and lowercase characters.◆ The password must contain a number (0 through 9).◆ If a user types in the wrong password 5 times consecutively, their account will be locked out for 10 minutes.
CLI Mode CLIMode Login Use theradio button to Enable or Disable command line interface logins to the KE Matrix Manager.Warning:If Disable CLI Mode Login is selected, anybody can login via Telnet with administrator privileges without needing to authenticate, allowing control of the entire installation. For installations requiring a high level of security, it's recommended that Enable CLI Mode Login be applied.
Receiver Login SettingsAnonymous Login Usethis to anonymously login a user at select Receivers. This option allows users to access the Receiver and connect to Transmitters without needing to login.Click Device List to display the list and check the box next to the Receiver(s) to enable the Anonymous Login feature.
Anonymous Login UserWhen Anonymous Login (above) is enabled for Receivers, select a user from the drop-down menu to use as the default account to anonymously login to the Receiver.
EDID ModeEDID Mode Use this drop-down menu to set the default EDID mode for all Transmitters. To set a different EDID mode for each Transmitter, use the drop-down menu to selectCustomizedand then clickEdit.A Transmitter list will appear with drop-down menus to configure each device's EDID mode.
Save Click to save the changes.
Cancel Click to cancel the changes.

ANMS

The ANMS (Advanced Network Management Settings) tab is used to set up login authentication and authorization management from external sources. It is organized with two pages – each with a series of related panels, as described below.

Event Destination

ATEN Altusen KE8950R - Event Destination - 1

text_image 027 031 045 058 069 071 082 093 104 115 126 137 148 159 161 172 183 194 205 216 227 238 249 250 261 272 283 294 305 316 327 338 349 350 361 372 383 394 405 416 427 438 449 450 461 472 483 494 505 516 527 538 549 560 571 582 593 604 615 626 637 648 659 670 681 692 703 714 725 736 747 758 769 780 791 802 813 824 835 846 857 868 879 890 901 912 923 934 945 956 967 978 989 1000

- SMTP Settings

To have the KE Matrix Manager email reports from the SMTP server to you, do the following:

  1. Enable the Enable report from the following SMTP Server, select the Log Level (Information, Warning, or Error), and key in the SMTP Server IP address and SMTP Port.
  2. If your server requires authentication, check the Server requires authentication checkbox, and key in the appropriate information for the Account Name and Password fields.

  3. Key in the email address of where the report is being sent from in the From field.

Note:

  1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes.

  2. 1 Byte = 1 English alphanumeric character.

  3. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field.

Note: If you are sending the report to more than one email address, separate the addresses with a semicolon. The total cannot exceed 256 Bytes.

  1. Click Save.

♦ Syslog Settings

To record all the events that take place on the KE Matrix Manager and write them to a Syslog server, do the following:

  1. Check Enable.
  2. Use the drop-down menu to select the Log Level (Information, Warning, or Error).
  3. Key in the Server IP address of the Syslog server.
  4. Key in the Service Port number. The valid port range is 1-65535.
  5. Click Save.

Authentication & Authorization

ATEN Altusen KE8950R - Authentication &amp; Authorization - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Event Destination Authentication & Authorization Enable Preferred RADIUS Server Preferred RADIUS Server Port 1812 Alternate RADIUS Server Alternate RADIUS Server Port 1645 Timeout 3 Retries 3 Shared Secret (at least 6 characters)

♦ RADIUS Settings

To allow authentication and authorization through a RADIUS server, do the following:

  1. Check Enable.
  2. Fill in the IP addresses and service port of the Preferred RADIUS Server and Alternate RADIUS Server.
  3. In the Timeout field, set the time in seconds that the KE Matrix Manager waits for a RADIUS server reply before it times out.
  4. In the Retries field, set the number of allowed retries.

  5. In the Shared Secret field, key in the character string that you want to use for authentication between the KE Matrix Manager and the RADIUS Server. A minimum of 6 characters is required.

  6. On the RADIUS server, Users can be authenticated with any of the following methods:

  7. Use the same Username on both the RADIUS server and the KE Matrix Manager.

  8. Use the same Group name on both the RADIUS server and the KE Matrix Manager.
  9. Use the same Username/Group name on both the RADIUS server and the KE Matrix Manager.

In each case, the user's access rights are the ones assigned that were assigned when the User or Group was created on the KE Matrix Manager.

♦ LDAP / AD Settings:

ATEN Altusen KE8950R - ♦ LDAP / AD Settings: - 1

text_image LDAP / AD Settings Enable Enable SSL Preferred LDAP Server Preferred LDAP Server Port 389 Alternate LDAP Server Alternate LDAP Server Port 389 Timeout 10 Admin DN Admin Name Password Search DN

To allow authentication and authorization for the KE Matrix Manager via LDAP / AD, refer to the information in the table, below:

Item Action
Enable Put a check in the Enable checkbox to allow LDAP / AD authentication and authorization.
Enable SSL Put a check in the Enable checkbox to allow SSL connections.
LDAP Server IP and PortFill in the IP address and port number for the LDAP / AD server.◆ You can use the IPv4 address, the IPv6 address or the domain name in the LDAP Server field.◆ For LDAP, the default port number is 389.
Timeout Set the timein seconds that the KE Matrix Manager waits for an LDAP / AD server reply before it times out.
Admin DN Consult the LDAP / AD administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn4132,dc=aten,dc=com
Admin Name Key in the LDAP administrator's username.
Password Key in the LDAP administrator's password.
Search DN Set the distinguished name of the search base. This is the domain name where the search starts for user names.

On the LDAP / AD server, Users can be authenticated with any of the following methods:

- With MS Active Directory schema.

Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Usernames used on the KE Matrix Manager are matched to the names on the LDAP / AD server. User privileges are the same as the ones configured in the KE Matrix Manager.

  • Without schema – Only the Usernames used on the KE Matrix Manager are matched to the names on the LDAP server. User privileges are the same as the ones configured in the KE Matrix Manager software.
  • Without schema – Only Groups in AD are matched. User privileges are the ones configured for the groups he belongs to in the KE Matrix Manager.
  • Without schema – Usernames and Groups in AD are matched. User privileges are the ones configured for the User and the Groups in the KE Matrix Manager.

♦ TACACS+ Settings:

ATEN Altusen KE8950R - ♦ LDAP / AD Settings: - 2

text_image TACACS+ Settings Enable Preferred TACACS+ Server Preferred TACACS+ Server Port 49 Shared Secret (at least 6 characters) Alternate TACACS+ Server Alternate TACACS+ Server Port 49 Shared Secret (at least 6 characters)

- Enable TACACS+ and enter the following information:

  • Preferred TACACS+ Server
  • Preferred TACACS+ Service Port
    Shared Secret 1
    Alternate TACACS+ Server
    Alternate TACACS+ Service Port
  • Shared Secret 2

FW Upgrade

In FW Upgrade all KE devices that are online are listed, allowing you to select which devices get upgraded. New firmware versions can be downloaded from our website as they become available. Check the website regularly to find the latest upgrade packages.

To upgrade the firmware do the following:

  1. Go to our website and download the firmware upgrade package appropriate to your KE device.
  2. Open your browser and log in to the KE Matrix Manager with an administrator's account.
  3. Click the Settings icon; select the FW Upgrade tab. A confirmation dialog box may appear:

ATEN Altusen KE8950R - FW Upgrade - 1

text_image Upgrade Other users will not be able to access this device while the firmware is being upgraded. Do you want to continue with the upgrade? YES NO
  1. Click Yes to continue. After a short while, the FW Upgrade page appears:

ATEN Altusen KE8950R - FW Upgrade - 2

text_image FW Upgrade Redundancy Backup/Restore Certificates Sessions Type Device Name IP FW Version Transmitter KE6940T61 192.168.0.61 2.0.195 Transmitter KE6950T 192.168.0.63 1.4.137 Transmitter KE6940T62 192.168.0.62 2.0.195 Receiver KE69R70 192.168.0.70 2.0.195 Receiver KE8950R72 192.168.0.72 1.4.137 Receiver KE6900R71 192.168.0.71 2.0.195 Check to Browse UPGRADE Check FW Version

All the devices that are capable of being upgraded are listed.

Note: Only online devices show up in the list. Offline devices do not get upgraded.

  1. Make sure there is a check in the checkbox in front of the devices you want to upgrade. Uncheck the devices that you do not want to upgrade.
  2. Click Browse. Navigate to the directory where the firmware upgrade file is located and select it.
  3. Enable or disable Check FW Version

  4. If you enabled Check FW Version the current firmware level is compared with that of the upgrade file. If the current version is equal to or higher than the upgrade version, a popup message appears, to inform you of the situation and stops the upgrade procedure.

  5. If you didn't enable Check FW Version, the upgrade file is installed without checking what its level is.
  6. If you cancel the firmware upgrade, you have to wait 12 seconds before you can disable Check FW Version and restart the firmware upgrade.

  7. Click Upgrade to start the upgrade procedure. As the upgrade proceeds, progress information is shown on the screen. Once the upgrade completes successfully, the devices will reset.

  8. Log in to each device and check the firmware version to be sure it is the new one.

Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following

  1. Power off the KE device.
  2. Press the Reset button, then power on the KE device while holding Reset.
  3. Hold Reset for 7 seconds after the device is powered on.
  4. The device will revert to a previous firmware version and recover from the failure.
  5. Upgrade the firmware to the most current version available.

Redundancy

The Redundancy tab allows you to setup a backup computer in case the computer hosting the KE Matrix Manager goes offline. If the KE Matrix Manager goes offline, the secondary computer will automatically take over operations, allowing all connections to continue without disruption – with only a brief period of 30 seconds when new connections can't be started. When the primary computer comes back online it retrieves the updated database from the secondary computer and re-takes all KE Matrix Manager operations.

To setup Redundancy, do the following:

  1. Install the KE Matrix Manager on a secondary computer with the USB license key (see page 81).

Note: Steps 2-6 can be skipped as long as the username and password are entered correctly in step 11. The Primary computer will automatically set the Secondary as long as the authentication information is entered correctly.

  1. On the secondary computer, login to the KE Matrix Manager, click and go to the Redundancy tab.

ATEN Altusen KE8950R - Redundancy - 1

ATEN Altusen KE8950R - Redundancy - 2

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Mode ○ Primary ● Secondary Server ID Server Status Database Status ✓ Enable Redundancy Primary Server IP SAVE CANCEL
  1. Check Enable Redundancy and select the Secondary radio button.

  2. Use the Primary Server IP drop-down menu to select the primary IP address.

  3. Click Save.

  4. Redundancy is now running on the secondary computer.

  5. Remove the USB License key and plug it into the computer running as the primary KE Matrix Manager.

  6. On the primary computer, login to the KE Matrix Manager, click go to the Redundancy tab.

ATEN Altusen KE8950R - Redundancy - 3

ATEN Altusen KE8950R - Redundancy - 4

text_image Mode Primary Secondary Server ID Server Status Database Status Enable Redundancy Secondary Server IP Username Password SAVE CANCEL
  1. Check Enable Redundancy and select the Primary radio button.
  2. Use the Secondary Server IP drop-down menu to select the secondary IP address.
  3. Enter the Username and Password of the secondary computer's local administrator account.
    12.Click Save.
  4. Information about the Redundancy status can be found in the event log (see Log, page 142 for details).

Backup / Restore

The Backup/Restore tab is divided into three panels: Backup, Restore, and Export Device List:

ATEN Altusen KE8950R - Backup / Restore - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions ▼ Backup BACKUP Add Password ▼ Restore Click to browse backup file... RESTORE Password ▼ Export Device List EXPORT

The operations to perform backup/restore procedures are described in the table below and in the section that follows:

Procedure Operation
Backup Backs uptheKE Matrix Manager configuration – including Receiver, Transmitter, Profile and Schedule configurations; user and group accounts, user profiles, logs, and system settings.
Restore Deletesthe current Receiver, Transmitter, Profile and Schedule configurations; user and group accounts, user profiles, logs, and system settings.; then restores those settings to the values that exist in the previously saved backup file.
Export Device ListClicking Export allows you to save a file with a complete list of the devices added to the KE Matrix Manager. The file contains the ID, Name, Description and IP Address of each Transmitter and Receiver. An Existing column also lists if the device is available: Yes, it exists and is available, or No, it is offline or has been removed.

Backup

To back up system configuration settings, do the following:

  1. (Optional) In the Backup panel, check Add Password, and provide a password for the backup file.

Note: Providing a password is a security feature – if you provide a password, you will need to give the same password in order to restore the configuration settings from this file.

  1. Click Backup.
  2. In the dialog box that comes up, Click Save to save the configuration file (System.conf) to a location on your hard disk.
  3. Navigate to the directory where you want to save the file and click Save.

Restore

To restore system configuration settings, do the following:

  1. In the Restore panel, click Browse.
  2. Navigate to the directory where the backup file is located and select it.
  3. When you return to the Backup/Restore page enter the password you set when the backup file was created.

Note: If you did not set a password for the file, leave the field blank.

  1. Click Restore.
  2. Click OK to confirm that you want to restore the configuration data.

When the Restore procedure is in process, a message stating that the KE Matrix Manager will restart will appear. After a short while the KE Matrix Manager closes and refreshes at the log in screen. When it comes back up the configuration settings that were restored from the backup file are in effect.

Certificates

This tab provides information about Private Certificates:

General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions
Issued To
Common Name (CN) ATEN INTERNATIONAL CO.,LTD
Organization (O) ATEN INTERNATIONAL CO.,LTD
Organization Unit (OU) R&D
Country (C) TW
State or Province (ST) New Taipei City
Locality (L) Sighi District
Email Address (E) eservice@aten.com.tw
Serial Number 00:50-5D:A9:CA:7F:40:B5:3B
Issued By
Common Name (CN) ATEN INTERNATIONAL CO.,LTD
Organization (O) ATEN INTERNATIONAL CO.,LTD
Organization Unit (OU) R&D
Validity
Issued On 2016/03/17 05:40:43
Expires On 2026/03/16 05:40:43
Fingerprints
SHA1 Fingerprint EE:55.1F:72:13:B7.A9:40:00 32:E8:A0 AB:8C:9F:4B:C8:65:B5:A5 NEW GET CSR IMPORT RESTORE DEFAULT

Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a self-signed certificate; and importing a third-party certificate authority (CA) signed certificate.

  • Generating a Self-Signed Certificate
    If you wish to create your own self-signed certificate, a free utility – openssl.exe – is available for download over the web. See Self-Signed Private Certificates, page 220 for details about using OpenSSL to generate your own private key and SSL certificate.

- Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate authority (CA) signed certificate. To obtain a third party signed certificate,

go to a CA (Certificate Authority) website to apply for an SSL certificate. After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer.

- Importing the Private Certificate

To import the private certificate, do the following:

  1. Click Import from the bottom of the Private Certificate page, shown here:

ATEN Altusen KE8950R - Private Certificate - 1

text_image NEW GET CSR IMPORT RESTORE DEFAULT
  1. Click Browse to the right of Certificate Filename; and browse to where your certificate file is located; and select it.

  2. Click Import to complete the procedure.

Note: Clicking Restore Defaults returns the device to using the default ATEN certificate.

Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.

To perform this operation do the following:

  1. Click New. The following dialog box appears:

ATEN Altusen KE8950R - Certificate Signing Request - 1

text_image New Certificate Country (2 letter code) State or Province (9T) Locality (L) Organization (O) Organization Unit (OU) Common Name (CN) Email Address (E) CANCEL CREATE
  1. Fill in the form – with entries that are valid for your site – according to the example information in the following table:
Information Example
Country (2 letter code) TW
State or Province Taiwan
Locality Taipei
Organization Your Company. Ltd.
Organization Unit Tech Department
Common Name mycompany.comNote: This must be the exact domain name of the site that you want the certificate to be valid for. If the site's domain name is www.mycompany.com, and you only specify mycompany.com, the certificate will not be valid.
Email Address administrator@yourcompany.com
  1. After filling in the form (all fields are required), click Create.

A self-signed certificate based on the information you just provided is now stored on the KE Matrix Manager software.

  1. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer.

This is the file that you give to the third party CA to apply for their signed SSL certificate.

  1. After the CA sends you the certificate, save it to a convenient location on your computer. Click Import to locate the file; then click Import to store it on the KE Matrix Manager.

Note: When you upload the file, the KE Matrix Manager checks the file to make sure the specified information still matches. If it does, the file is accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a domain name change, for example), simply click Restore Defaults.

Sessions

The Sessions tab shows all of the users that are logged into KE Matrix Manager and OSD sessions and provides information concerning the “who, where and when” of each session. This page also gives the administrator the option of forcing a user logout by selecting the user and clicking Kill Session next to each user.

ATEN Altusen KE8950R - Sessions - 1

text_image General ANMS FW Upgrade Redundancy Backup/Restore Certificates Sessions Username User Type Service IP Login Time Last Access Operation autocl Administrator SDK 192.168.0.72 2017/08/23 22:31:14 2017/08/23 22:35:26 Harry Super User OSD 192.168.0.71 2017/08/25 14:54:02 2017/08/25 14:54:02 administrator Administrator HTTPS 192.168.0.11 2017/08/25 16:03:00 2017/08/25 16:03:14 Kill Session Kill Session Kill Session

◆ Username refers to the user that logged in to establish a session.
◆ User Type refers to the account type of the user.
- Service refers to how the user logged into their session – via KE Matrix Manager, Command Line, or OSD.
◆ IP refers to the IP address from which the user has logged in.
◆ Login Time refers to the date/time that the user logged into the session.
- Last Access refers to the last time the user session was active.
◆ Operation provides the Kill Session button to force a user logout.

Chapter 8

Connections

Overview

The Connections panel is found on the KE Matrix Manager Main Page, just below System Status. Connections provides a diagram of current Transmitter to Receiver connections. Before connections are established the panel appears blank, as shown below. To connect Receivers to Transmitters, use the Instant Link panel (page 96), or create a connection Profile (page 137).

When connections are made, clicking a device in the left column provides a way to view the connection, hovering the mouse cursor over the connection diagram in the right column allows you to disconnect the device, as explained in the sections that follows.

ATEN Altusen KE8950R - Overview - 1

text_image ATEN CCKM KE Matrix Manager Welcome to the KE Matrix Manager System Status Transmitter Active Stand-by Off-line Total 1 2 0 3 Receiver Active Stand-by Off-line Total 2 1 0 3 User Profile Log On-line Ide Total Next schedule 2days I... 1 4 3 Profile2 359 Error Information ... ... Redundancy Status: Primary/(Working) Connections TX-RX RX-T3 Transmitter Receiver Instant Link Copyright (c) 2016 ATEN International Co., Ltd.

Connections

When Receivers connect to Transmitters, they appear in the Connections panel. There are two columns – each lists either Transmitters or Receivers. The columns can be swapped by click the TX-RX or RX-TX button. Devices in the left column can be clicked to display their connection to devices, shown in the right column. Connections, shown in the right column, can be disconnected by clicking the X over the connection diagram.

ATEN Altusen KE8950R - Connections - 1

flowchart
graph TD
    A["KE6940T57"] --> B["Receiver"]
    C["KE8950T61"] --> B
    D["KE6940T64"] --> B
    E["KE6940T60"] --> B
    B --> F["KE800R71"]
    B --> G["KE805R72"]
    F --> H["administrator (share)"]
    G --> I["administrator (Occupy)"]
Item Description
On the heading bar under Connections, click this icon to change the sort order of the Transmitters or Receivers listed in the left column.
Left Column Click a device inthe left column to view its connection in the right column. A diagram to its connected device(s) appears in the right column.
Right Column The right columndisplays a connection diagram when a device in the left column is selected. Move the mouse cursor over the diagram and click X to disconnect the devices. This column also shows the user and access type (Exclusive, Occupy, Share, View Only) used to establish the connection.
Transmitter Lists Transmittersthat are online and connected to Receivers.
Receiver Lists Receivers thatare online and connected to Transmitters.
TX-RXClick to view Transmitter to Receiver connections. This will list Transmitters in the left column so that they can be selected to view their connection diagram, shown in the right column.
RX-TXATEN Altusen KE8950R - Connections - 2Click to view Receiver to Transmitter connections. This will list Receivers in the left column so that they can be selected to view their connection diagram, shown in the right column.Click this icon to Refresh the Transmitters and Receivers list in Connections panel.
Undo Click this icon to undothe most recent disconnection.

Overview

The Scheduled Profile panel is found on the KE Matrix Manager Main Page, just below Connections. Scheduled Profiles displays connection profiles that have been scheduled. Click Go to Schedule to edit and create profile schedules (page 141). To create Profiles, see page 137.

ATEN Altusen KE8950R - Overview - 1

text_image CCKM KE Matrix Manager Welcome to the KE Matrix Manager 1 4 3 Profile2 2days I... 359 9 2... Redundancy Status: [Primary]/Working Connections TX-RX RX-TX Receiver Transmitter Scheduled Profile Go to Schedule Profile Description Start End Status Profile2 2017-09-01 01:00 2017-09-01 04:00 2days later Profile1 2017-10-10 05:10 2017-10-13 06:45 4 days later Instant Link Copyright (c) 2016 ATEN International Co., Ltd.
Item Description
HeadingsThe headings provide the schedules: Name, Description, Start, End, and Status. Start and End show the time/date the profile is scheduled to begin and end. Status displays the number of days until to the next scheduled run.
Go to ScheduleClicking Go to Schedule opens the Profile settings page which allows you to create and edit connection profiles. See Profile, page 137 for details.
Click this icon to Refresh the connections list in the right column.
Undo Click this icon to undothe most recent disconnection.

Chapter 10 Sessions

Overview

The Sessions panel is found at the bottom of the KE Matrix Manager Main Page, just below Scheduled Profile. Sessions displays information about users logged into devices and the KE Matrix Manager web GUI. Click Go to Sessions to view the settings page (see page 160).

ATEN Altusen KE8950R - Overview - 1

text_image CCKM KE Matrix Manager Welcome to the KE Matrix Manager Scheduled Profile Go to Schedule Profile Description Start End Status Profile2 2017-05-01 01:00 2017-03-01 04:00 2days later Profile1 2017-10-10 05:10 2017-10-13 06:45 41days later Session Co Is Session Username User Level Service IP Login Time Last Access Operation Brett Super User OSD 192.168.0.71 2017/08/29 17:16 2017/08/29 17:16 Kill Session administrator Administrator HTTPS 192.168.0.11 2017/08/29 17:17 2017/08/29 17:18 Kill Session Jessy Administrator OSD 192.168.0.72 2017/08/29 17:18 2017/08/29 17:18 Kill Session Instant Link Copyright (c) 2016 ATEN International Co., Ltd.
Item Description
Headings The headings provide information about each user session:Username,User Level,Service,IP,Login Time, andLast Access. For more details about each heading, see Sessions, page 160.
Go to SessionsClicking Go to Sessions opens the Sessions settings page which provides a page displaying the same information found in this panel.
Click this icon to Refresh the Sessions list.

Chapter 11

Firmware Upgrade Utility

The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them:

http://www.aten.com

Preparation

  1. From a computer that is not part of your installation go to our Internet support site and choose the model name that relates to your KE device to get a list of available Firmware Upgrade Packages.
  2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
  3. Be sure that the computer is connected to the same LAN segment as the KE devices.

Starting the Upgrade

To upgrade your firmware:

  1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears:

ATEN Altusen KE8950R - Starting the Upgrade - 1

text_image Firmware Upgrade Utility Welcome to the Firmware Upgrade Utility. Put your device into Firmware Upgrade Mode. Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port to your computer (or connect via Ethernet). Agree to the License Agreement; Then Click Next. LICENSE AGREEMENT LICENSE GRANT A TEN International Co., Ltd. ("Licensor") grants to you a non-exclusive, non-transferable license to access and use FIRMWARE UPGRADE UTILITY (the "Product") during the "Term" set forth below. You may install the Product on a hard disk or other storage device; install and use the Product on a file never for use on a network for the purpose of (i) permanent installation onto hard disks or other storage devices or (ii) use of the Product over such network; and make backup copies of the Product. RESTRICTIONS You agree not to modify, adapt, translate, reverse engineer, ecompile, discremble or otherwise attempt to discover the source code of the Product, or create derivative works based on the Product, or remove any proprietary notices or labels on the Product, including copyright, trademark or patent pending notices. You may not sublicense the Product or otherwise allow others to use the Product licensed to you. I Agree I Don't Agree Help About < Back Next > Cancel

Note: The screens shown in this section are for reference only.

  1. Read the License Agreement (enable the I Agree radio button).
  2. Click Next. The Firmware Upgrade Utility main screen appears:

ATEN Altusen KE8950R - Starting the Upgrade - 2

text_image Firmware Upgrade Utility If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade files. If the device's version is newer, the utility lets you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin Device List: Status Messages: > Loading & testing files ... > Loading & testing files: OK > Searching for Devices... Device Description ✓ Check Firmware Version Progress Help View Log Back Next Cancel
  1. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Select Master Device list.

ATEN Altusen KE8950R - Starting the Upgrade - 3

text_image If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade files. If the device's version is newer, the utility lets you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin Device List Select Master Device Master device list: KB690040R-a80135 KB690040S-a80134 KB690040T-a80135 KB690040T-a80110 More than one Master device has been found. Only one Master/above device can be upgraded at a time. Please select one of the Master devices from the list. OK Cancel Device Descriptio Check Firmware Version Progress... Help View Log Back Next Cancel
  1. After you have made your device selection, Click OK and then Next to begin the upgrade.

ATEN Altusen KE8950R - Starting the Upgrade - 4

text_image Firmware Upgrade Utility If Check Firmware Version is checked, the utility compares the device's firmware level with the upgrade files. If the device's version is newer, the utility lets you decide whether to continue or not. If it is not checked, the utility performs the upgrade directly. Click Next to begin. Device List KB590040R : 000 Device Description CPU : AM3352 Device F/W: Var 1.2.114 Upgrade F/W: Var 1.0.071 MID: 000 Status Messages: > Loading & testing files ... > Loading & testing files: OK > Searching for devices ... > Preparing firmware upgrade ... > Preparing firmware upgrade: OK > Upgrading device KB590040R : 000 ... ✓ Check Firmware Version Progress... Help View Log < Back Next > Cancel

If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.

If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.

As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.

Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the procedure was successful:

ATEN Altusen KE8950R - Upgrade Succeeded - 1

text_image Firmware Upgrade Utility The Firmware upgrade was successful. Click Finish to close the utility. Device List LE6900/40R : 000 Status Messages: • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • The device is writing flash now, please wait ... • Upgrading device KB6900/40R : 000 OK ▶ Firmware Upgrade: OK Device Description CPU : AM3352 Device FWV: Ver 1.2.114 Upgrade FWV: Ver 1.0.071 MID: 000 Check Firmware Version: Program... Help View Log Back Finish Cancel

Firmware Upgrade Recovery

If the Upgrade Succeeded screen doesn't appear or the upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the device may become inoperable. If you find that the device does not work following a failed or interrupted upgrade, do the following

  1. Power off the KE device.
  2. Press the Reset button, then power on the KE device while holding Reset.
  3. Hold Reset for 7 seconds after the device is powered on.
  4. The device will revert to a previous firmware version and recover from the failure.
  5. Upgrade the firmware to the most current version available.

Serial Control Protocol Commands

The KE Series's built-in bi-directional RS-232 serial interface and LAN port connection allows system control via Receivers through a high-end controller or PC. This control feature can also be accessed via TCP/IP through a computer running Telnet. The port for Telnet commands should be set to 23.

Configuring the Serial Port

The controller's serial port should be configured the same as the Receiver's default configuration, as shown below:

Baud Rate 9600
Data Bits 8
Parity None
Stop Bits 1
Flow Control None

The Receiver's Function Switch should be set to RS-232 Config (see page 20). Before executing RS-232 commands across a network you must install the KE Matrix Manager software on a computer and ensure that it is online.

Device/Profile Commands

When typing a device or profile into a command string, you can enter the name by: IP address (device only), ID or @ with the list number in the command line interface. Use the list command to view device and profile information.

Verification

After sending a command, a verification message appears at the end of the command line. Use the echo command to identify a command by number:

  • Command OK - the command is correct and performed successfully
  • Command incorrect - the command has the wrong format and/or values.
  • Echo Command - at the end of a command string, type: e1234 – where 1234 can be any number. The verification message returns with the echo number.

Switch Port Command

The formula for Switch Port commands is as follows:

Command + Output + Num1 + Input + Num2 + Mode + Stream + Connect + [Enter]

  1. For example, if you want to switch the Receiver's connection to Transmitter (192.168.0.20), type the following:
    sw i192.168.0.20 [Enter]

  2. For example, if you want to disconnect the Receiver from its Transmitter connections, type the following:

sw off [Enter]

  1. For example, if you want to connect Receiver (192.168.0.99) to Transmitter (192.168.0.79) with exclusive access to stream video and audio, type the following:

sw o192.168.0.99 i192.168.0.79 exclusive video audio on [Enter]

  1. For example, to disconnect Receiver (192.168.0.11) from the video stream and return it to the OSD menu, type the following:

sw o192.168.0.11 off [Enter]

  1. For example, to disconnect Receiver (192.168.0.09) from the video stream and logout the OSD, type the following:

sw o192.168.0.09 logout [Enter]

  1. For example, to disconnect the Receiver's USB stream, type the following:

sw usb off [Enter]

  1. For example, to switch the Receiver to the 5th Transmitter listed in the command line interface, type the following:

sw i@5 exclusive all on [Enter]

  1. For example, to switch the Receiver to the 7th Transmitter listed in the command line interface with echo command 4312, type the following:

sw i@7 exclusive all on e4312

  1. For example, to switch Receiver (192.168.0.12) to the 14th Transmitter listed in the command line interface with occupy access to stream video audio and USB, type the following:

sw o192.168.0.12 i@14 occupy video audio usb on [Enter]

The following tables show the possible values for the Switch Port commands:

Command Description
sw Switch port command
Output Description
o Output port command (RX)
Num1 Description
xx Output port
@zz List #xx: Receiver ID or IP address
zz: 1~99To use the 4th Receiver listed in the command line interface,type: o@4
Input Description
i Input command (TX)
Num2 Description
yy Input port
@zz List #yy: Transmitter ID or IP address
zz: 1~99To use the 8th Transmitter listed in the command line interface,type: i@8
Mode Description
exclusive Sets the Access Mode to exclusive.
share Sets the Access Mode to share.
occupy Sets the Access Mode to occupy.
viewonlySets the Access Mode to view only. If the mode is omitted, view only is used by default.
Stream Description
videoSets the video source stream
audioSets the audio source stream
serialSets the serial source stream
StreamDescription
usb Sets the USB source stream
all Sets all source streams
Connect Description
on Connect
off Disconnect
logout Logout OSD

The following table lists the available Switch Port commands:

CommandOutputNum1InputNum2ModeStreamConnectDescription
sw o xxi yy exclusive videoaudio serial usb allonSwitch output xx to input yy with exclusive access to source(s).xx: Receiver IDyy: Transmitter ID
sw o xxi yy sharevideoaudio serial usb allonSwitch output xx to input yy with share access to stream source(s).xx: Receiver IDyy: Transmitter ID
sw o xxi yyoccupyvideoaudio serial usb allonSwitch output xx to input yy with occupy access to stream source(s).xx: Receiver IDyy: Transmitter ID
sw o xxi yyviewonlyvideoaudio serial usb allonSwitch output xx to input yy with viewonly access to stream source(s).xx: Receiver IDyy: Transmitter ID
sw o xxoff Switch output xx, disconnect streams, return to OSD menu.xx: Receiver ID
sw o xxlogout Switch output xx, disconnect streams and logout from OSD menu.xx: Receiver ID
swvideo audio serial usb alloffSwitch Receiver stream(s) to disconnect.
sw off Switch Receiverdisconnect streams, return to OSD menu.
sw i @zz exclusiveshare occupy viewonlyvideo audio serial usb allon SwitchSwitch Receiver to input @zz with [mode] access to stream source(s). zz: Transmitter # by order listed in the command line interface.
sw o xx i @zz exclusive videoaudio serial usb allon SwitchSwitch output xx to input @zz with [mode] access to stream source(s). xx: Receiver ID zz: Transmitter # by order listed in command line interface.

Note: 1. Each command string can be separated with a space.

  1. The Mode command string can be skipped and view only will be used by default.
  2. Skip the Output and Num1 command strings to configure the local Receiver.

Mute Command

The Mute command allows you to enable or disable the audio.

The formula for the Mute command is as follows:

$$ \text { Command } + \text { Output } + \text { Num1 } + \text { Control } + [ \text { Enter } ] $$

  1. For example, to turn mute off (audio on) for the Receiver, type the following:

$$ \text { mute off } [ \text { Enter } ] $$

  1. For example, to turn mute on for Receiver (192.168.0.11), type the following:

$$ \text { mute o192.168.0.11 on [Enter] } $$

  1. For example, to turn mute off for Receiver (192.168.0.18), type the following:

$$ \text { mute o192.168.0.18 off [Enter] } $$

The following tables show the possible values for the Mute commands:

Command Description
mute Mute command
Output Description
o Output port command
Num1 Description
xx Output number
Control Description
on Mute on; audio disabled
off Mute off; audio enabled (default)

The following table lists the available Mute commands:

CommandOutputNum1ControlDescription
mute oxxonTurn mute on for output xxxx: Receiver ID
muteoxxoffTurn mute off for output xxxx: Receiver ID
Command Output Num1 Control Description
mute on Turn mute on forReceiver
mute off Turn mute off forReceiver

Note: 1. Each command string can be separated with a space.

  1. The Control command string can be skipped and off will be used by default.

  2. Skip the Output and Num1 command strings to configure the local Receiver.

Profile Command

The Profile command allows you to connect profiles and video walls.

The formula for Profile commands is as follows:

$$ \text { Command } + \text { Profile } + \text { Num1 } + \text { Control } + [ \text { Enter } ] $$

  1. For example, to connect profile 8 and lock the OSD menu, type the following:

$$ \text { profile f8[Enter] } $$

  1. For example, to connect profile 4 with access to the OSD menu, type the following:

$$ \text { profile f4 release [Enter] } $$

  1. For example, to disconnect profile 12 and return to the Receiver to the OSD menu, type the following:

$$ \text { profile f12 back [Enter] } $$

The following tables show the possible values for the Profile commands:

Command Description
profile Profile command
Profile Description
f Profile ID
Num1 Description
xx Profileor Video Wall ID
xx: 1-99
Control Description
lock Connect profile, lock access to OSD menu (default)
release Connect profile, allow access to OSD menu
back Disconnect profile, return Receiver to OSD menu

The following table lists the available Profile commands:

CommandProfileNum1ControlDescription
profile f xx lockConnect profile xx, lockOSD accessxx:1~99
profile f xx releaseConnect profile xx, allowOSD accessxx:1~99
profile f xx backDisconnect profile xxand return Receiver to OSD menuxx: 1~99

Note: 1. Each command string can be separated with a space.
2. The Control command string can be skipped and lock will be used by default.

EDID Command

Extended Display Identification Data (EDID) is a data that contains a display's basic information and is used to communicate with the video source. The EDID commands allow you to change the EDID setting of a Transmitter. For more information on configuring EDID settings, see Properties, page 64.

The formula for the EDID command is as follows:

$$ \text { Command } + \text { Address } + \text { Number } + \text { Control } + [ \text { Enter } ] $$

  1. For example, if you want to configure device (192.168.0.3) to use the remix EDID mode, type the following:

edid a192.168.0.3 remix [Enter]

The following tables show the possible values for the EDID commands:

Command Description
edid EDID command
Address Description
a Address command
Number Description
xx Address numberxx: Receiver ID or IP address
Control Description
auto Checksthe EDID of all connected displays and uses the best resolution for all displays.
remix Checksthe EDID of all connected displays and the source device uses the best common resolution for all displays (see EDID Mode, page 72).
default Implements ATEN's default EDID.(default)
manual Manually set the EDID configuration from the Receiver's OSD (see EDID Mode, page 72).

The following table lists the available EDID commands:

CommandAddressNumberControlEnterDescription
edid a xxauto [Enter]Set EDIDof address xx to auto.xx: Device ID or IP Address
edid a xxremix [Enter]Set EDIDof address xx to remix.xx: Device ID or IP Address
edid a xxdefault [Enter]Set EDIDof address xx to default.xx: Device ID or IP Address
edid a xxmanual [Enter]Set EDIDof address xx to manual.xx: Device ID or IP Address

Reset Command

The Reset command allows you to reset a device back to the default factory settings. Reset includes resetting the devices IP address.

The formula for the Reset command is as follows:

$$ \text { Command } + \text { Address } + \text { Number } + [ \text { Enter } ] $$

  1. For example, to reset device (192.168.0.95), type the following: reset a192.168.0.95 [Enter]

  2. For example, to reset the Receiver, type the following: reset [Enter]

The following tables show the possible values for the Reset command:

Command Description
reset Reset command
Address Description
a Address command
Number Description
xx Address numberxx: Receiver ID or IP address

The following table lists the available Reset commands:

CommandAddressNumEnterDescription
reset a xx[Enter]Reset address xx bback to thefactory default settingsxx: Device ID or IP Address
reset[Enter]Resets the Receiver settings

Note: 1. Each command string can be separated with a space.

  1. Skip the Address and Number command strings to reset the local Receiver.

RS-232 Command

The RS-232 command allows you to set the RS-232 settings for a device.

The formula for the RS-232 command is as follows:

Command + Address + Number + Baud Rate + Parity + Data Bit + Stop Bit + Flow Control [Enter]

  1. For example, to set device (192.168.0.33) with a baud rate of 38400, parity of none, data bit of 8, and stop bit of 1, type the following:

baud a192.168.0.33 38400 none 8 1 [Enter]

  1. For example, to set the local device with a baud rate of 19200, type the following:

baud 19200 [Enter]

The following tables show the possible values for the RS-232 command:

Command Description
baud RS-232 command
Address Description
a Address command
Num1 Description
xx Address numberxx: Device ID or IP address
Baud Rate Description
9600 Use 9600 baud rate
19200 Use 19200 baud rate
38400 Use 38400 baud rate
115200 Use 115200 baud rate
Parity Description
None Sets the parity to none
Even Sets the parity to even
Odd Sets the parity to odd
Data Bit Description
5 Sets the data bit to 5
6 Sets the data bit to 6
Data Bit Description
7 Sets the data bit to 7
8 Sets the data bit to 8
Stop Bit Description
1 Sets the stop bit to 1
2 Sets the stop bit to 2
Flow Control Description
None Sets flow control to none
Hardware Sets flow control to hardware
Xon Sets flow control to Xon
Xoff Sets flow control to Xoff

The following table lists the available Baud Rate commands:

CommandAddressNum 1Baud RateParityData BitStop BitFlow ControlDescription
baud axx 9600NoneEven Odd567812None Hardware Xon/XoffSet address xx baud rate to 9600, with parity/ data bit/ stop bit / flow control setting
baud axx 19200NoneEven Odd567812None Hardware Xon/XoffSet address xx baud rate to 19200, with parity/ data bit/ stop bit / flow control setting
baud axx 38400NoneEven Odd567812None Hardware Xon/XoffSet address xx baud rate to 38400, with parity/ data bit/ stop bit / flow control setting
baud axx 115200NoneEven Odd567812None Hardware Xon/XoffSet address xx baud rate to 115200, with parity/ data bit/ stop bit / flow control setting
baud 9600 Set local devicebaud rate to 9600
baud 19200 Set local devicebaud rate to 19200
baud 38400 Set local devicebaud rate to 38400
baud 115200 Set local devicebaud rate to 115200

Note: 1. Each command string can be separated with a space.

  1. The Baud Rate value is required but Parity, Data Bit and Stop Bit can be skipped and their setting will not change.

  2. Skip the Address and Number command strings to configure the local device settings.

OSD Command

To enable or disable the On-Screen Display (OSD) menu for a Receiver, use the following command:

$$ \text { Command } + \text { Output } + \text { Number } + \text { Control } + [ \text { Enter } ] $$

  1. For example, to enable the OSD for Receiver 192.168.0.51, type: osd o192.168.0.51 on [Enter]

  2. For example, to disable the OSD for the local Receiver, type: osd off [Enter]

The following tables show the possible values for the OSD command:

Command Description
osd OSD command
Output Description
o Output command
Number Description
xx Output numberxx: Receiver ID or IP address
Control Description
on Enable OSD functions
off Disable OSD functions (default)

The following table lists the available OSD commands:

CommandOutputNumberControlEnterDescription
osdoxxon[Enter]Enable OSD functions for output xxxx: Receiver ID or IP address
osdoxxoff[Enter]Disable OSD functions for output xx off (default)xx: Receiver ID or IP address

Note: 1. Each command string can be separated with a space.

  1. Skip the Output and Number command strings to configure the local Receiver.

List Command

The List command allows you to retrieve information about users, settings and connections.

The formula for the List command is as follows:

$$ \text { Command } + \text { Output } + \text { Input } + \text { Number } + \text { Control [Enter] } $$

  1. For example, for a complete list of available channels, type the following: list channel [Enter]
  2. For example, for a complete list of available profiles, type the following: list profile [Enter]
  3. For example, to list all users logged into all OSD menus, type the following:
  4. list login [Enter]
  5. For example, to list the user logged into the OSD on Receiver (192.168.0.44), type the following:

list o192.168.0.44 login [Enter]

  1. For example, for a complete list of available connections, type the following:

list connection [Enter]

  1. For example, to list the current connections on Transmitter (192.168.0.88), type the following:

list i192.168.0.88 connection [Enter]

The following tables show the possible values for the List command:

Command Description
list List command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output orInput numberxx: Device ID or IP address
Control Description
channel Lists information about the available channel(s)
profile Lists information about the available profile and TV wall connections
rx Lists information about the Receiver
login Lists information about users logged into to the OSD menu
connection Lists information about a Transmitters current connections

The following table lists the available List commands:

CommandOutput Input NumberControl Description
list o xxloginList output xx userlogged into OSD.
list o xxrxList output xx Receiverinformation
listixxconnectionList input xxTransmitter information
listchannelList all available channel information
listprofileList all available profile information
listrxList information about all Receivers
listloginList information about all OSD logins
listconnectionList information about all connections

Note: 1. Each command string can be separated with a space.

  1. Skip the Output or Input and Number command strings to view the local Receiver.

Read Command

The Read command allows you to retrieve the properties of a device.

The formula for the Read command is as follows:

$$ \text { Command } + \text { Output } + \text { Input } + \text { Number } + \text { Control [Enter] } $$

  1. For example, to read all of the local Receiver's properties, type the following:

$$ \text { read all } [ \text { Enter } ] $$

  1. For example, to read all of Receiver (192.168.0.19) device properties, type the following:

$$ \text { read o192.168.0.19 all [Enter] } $$

  1. For example, to read all of Transmitter (192.168.0.28) device properties, type the following:

$$ \text { read i192.168.0.28 all [Enter] } $$

  1. For example, to read the basic properties of Receiver (192.168.0.61), type the following:

$$ \text { read o192.168.0.61 basic [Enter] } $$

  1. For example, to read the network properties of Transmitter (192.168.0.71), type the following:

$$ \text { read i192.168.0.71 network [Enter] } $$

The following tables show the possible values for the Read command:

Command Description
read Read command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output orInput numberxx: Device ID or IP address
Control Description
all Read all device properties
ControlDescription
basic Read basic properties
network Read network properties
ipsettings Read IP settings
rs232 Read RS232 properties
properties Read connection properties
manager Read KE Matrix Manager software properties
streams Read enable media properties
tx Read source stream IP properties (Receiver)
usbmode Read USB mode properties (Receiver)
multicast Read multicast properties (Transmitter)
videoqtyadvanced Read advanced video properties (Transmitter)
ossettings Read OS properties (Transmitter)

The following table lists the available Read commands:

CommandOutputInputNumberControlDescription
readoixxallRead output or input xx all device properties xx: Device ID or IP address
readoixxbasicRead output or input xx basic properties xx: Device ID or IP address
readoixxnetworkRead output or input xx network properties xx: Device ID or IP address
readoixxipsettingsRead output or input xx IP address properties xx: Device ID or IP address
read o i xx rs232 Read output or input xxRS-232 propertiesxx: Device ID or IP address
read o i xx propertiesRead output or input xxconnection propertiesxx: Device ID or IP address
read o i xx managerRead output or input xxKE Matrix Manager IP and port propertiesxx: Device ID or IP address
read o i xx streams Read output or input xxenable media propertiesxx: Device ID or IP address
read o xx tx Read output xx sourcestream IP address propertiesxx: Receiver ID or IP address
read o xx usbmode Read output xx USBmode propertiesxx: Receiver ID or IP address
readixx multicast Read inputput xx multicast propertiesxx: Transmitter ID or IP address
readixxvideoqtyadvancedRead input xx advanced video propertiesxx: Transmitter ID or IP address
readixx ossettings Readinput xx OS propertiesxx: Transmitter ID or IP address
readallRead all properties of local Receiver
read basicnetwork ipsettings rs232 properties manager streams tx usbmodeRead [control] properties of local Receiver.

Note: 1. Each command string can be separated with a space.
2. Skip the Output or Input and Number command strings to read the local Receiver properties.

Set Command

The Set command allows you to configure the properties of a device. Some settings require that both the device and Matrix Manager are online or the command will fail.

The formula for the Set command is as follows:

$$ \text { Command } + \text { Output } + \text { Input } + \text { Number } + \text { Control } + \text { Value } + [ \text { Enter } ] $$

  1. For example, to set the name of the local Receiver to KE6940TX1, type the following:

$$ \text { set Name } = \text { KE6940TX1 } [ \text { Enter } ] $$

  1. For example, to set the description of Transmitter (192.168.0.33) to KE Room B, type the following:

$$ \text { set o192.168.0.19 Description = KE Room B [Enter] } $$

  1. For example, to set the DHCP settings of Transmitter (192.168.0.28) to static, type the following:

$$ \text { set i192.168.0.28 dhcpFlag = STATIC [Enter] } $$

  1. For example, to set the IP settings of the local Receiver to 192.168.0.2, type the following:

$$ \text { set ipAddr } = 1 9 2. 1 6 8. 0. 2 \text {[ Enter]} $$

  1. For example, to set the Transmitter Video IP setting to 192.168.0.44 for Receiver (192.168.0.56), type the following:

$$ \text { set o192.168.0.56 TxVideoIP = 192.168.0.44 [Enter] } $$

The following tables show the possible values for the Set command:

Command Description
set Set command
Output Description
o Output command
Input Description
i Input command
Number Description
xx Output orInput numberxx: Device ID or IP address
Control Description
Name Sets the device name
Description Sets the device description
ipInstallerFlag Sets the IP installer option
dhcpFlag Sets the DHCP setting
ipAddr Sets the IP address
netmask Sets the subnet mask
gw Sets the default gateway
modeFlag Sets the device mode
BaudRate Sets the baud rate setting
Parity Sets the parity setting
DataBit Sets the data bit setting
StopBit Sets the stop bit setting
FlowCtrl Sets the flow control setting
TxVideoIP Sets the Transmitter video IP setting
TxAudioIP Sets the Transmitter audio IP setting
TxUSBIP Sets the Transmitter USB IP setting
TxRSIP Sets the Transmitter RS-232 IP setting
VideoEnFlag Sets the (enable media) video source stream
AudioEnFlag Sets the (enable media) audio source stream
USBEnFlag Sets the (enable media) USB source stream
RSEnFlag Sets the (enable media) RS232 source stream
ManagerIP Sets the KE Matrix Manager software IP
ManagerPort Sets the KE Matrix Manager software port
Beeper Sets the beeper
RxVM Sets the USB mode setting
USBSecure Sets the USB encryption
PortOS Sets the port OS setting
OSLanguage Sets the OS language
videoMCastEn Sets the enable multicast video setting
ControlDescription
audioMCastEn Setsthe enable multicast audio setting
Edid Sets theEDID mode selection setting
VideoType Setsthe video type setting
ColorDepth Setsthe color depth setting
BandwidthLimit Setsthe bandwidth limit setting
VideoQty Setsthe video quality setting
BGRefresh Setsthe background refresh setting
Beeper Setsthe beeper setting
OccupyTimeout Setsthe occupy timeout setting
Resolution Setsthe resolution setting
Value Description
=yy Set valueto yyyy: Enter a value that corresponds to the control being used

The following table lists the available Set commands:

CommandOutputInputNumberControlValueDescription
SetoixxNameyySet output or input xx Name to yyxx: Device ID or IP addressyy: Name value
SetoixxDescriptionyySet output or input xx Description to yyxx: Device ID or IP addressyy: Description value
SetoixxipInstallerFlagyySet output or input xx ipInstallerFlag to yyxx: Device ID or IP addressyy: enable, viewonly, disable
Set oxx dhcpFlag yySet outputor input xxdhcpFlag to yyxx: Device ID or IP addressyy: dhcp, static
Set oxx ipAddr yy Setoutput or input xxipAddr to yyxx: Device ID or IP addressyy: IP address value
Set oxx netmask yy Set output or input xxnetmask to yyxx: Device ID or IP addressyy: Subnet mask value
Set oxx gw yySet output or input xxgw to yyxx: Device ID or IP addressyy: Default gateway value
Set oxx modeFlag yySet output or input xxmodeFlag to yyxx: Device ID or IP addressyy: extender, matrix
Set oxx BaudRate yySet output or input xxBaudRate to yyxx: Device ID or IP addressyy: 9600, 19200, 38400, 115200
Set oxx Parity yy Setoutput or input xxParity to yyxx: Device ID or IP addressyy: none, even, odd
Set oxxDataBityy Set output or input xxDataBit to yyxx: Device ID or IP addressyy: 5, 6, 7, 8
Set o ixx StopBit yy Set output or input xxStopBit to yyxx: Device ID or IP addressyy: 1, 1.5, 2
Set o ixx FlowCtrl yy Set output or input xxFlowCtrl to yyxx: Device ID or IP addressyy: none, hardware, Xon, Xoff
Set o ixx TxVideoIP yy Set output xxTxVideoIP to yyxx: Device ID or IP addressyy: IP address value
Set o xxxx TxAudioIP yy Set output xxTxAudioIP to yyxx: Device ID or IP addressyy: IP address value
Set o xxxx TxUSBIP yy Set output xx TxUSBIPto yyxx: Device ID or IP addressyy: IP address value
Set o xxxx TxRSIPyy Set output xx TxRSIPto yyxx: Device ID or IP addressyy: IP address value
Set o ixx VideoEnFlagyy Set output or input xxVideoEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set o ixx AudioEnFlagyy Set output or input xxAudioEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set oxx USBEnFlag yy Set output or input xxUSBEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set oxx RSEnFlag yy Set output or input xxRSEnFlag to yyxx: Device ID or IP addressyy: enable, disable
Set oxx ManagerIP yy Set output or input xxManagerIP to yyxx: Device ID or IP addressyy: KE Matrix Manager software IP address
Set oxx ManagerPort yy Set output or input xxManagerPort to yyxx: Device ID or IP addressyy: KE Matrix Manager software port
Set oxx Beeper yy Set output or input xxBeeper to yyxx: Device ID or IP addressyy: enable, disable
Set oxx RxVM yy Set output xx RxVM toyyxx: Device ID or IP addressyy: vm, vusb
Set oxx USBSecure yy Set output xxUSBSecure to yyxx: Device ID or IP addressyy: on, off
Set ixx PortOS yy Set input xx PortOS toyyxx: Device ID or IP addressyy: win, mac, sun, other
Set i xxOSLanguageyySet inputxxOSLanguage to yyxx: Device ID or IP addressyy: english, japanese, french, german, spanish, korean, chinese(traditional), english(uk), swedish, arabic, belgian, canadian-bilingual, french(canada), czech, danish, finnish, greek, hebrew, hungarian, international(iso), italian, latin american, dutch, norwegian, persian(farsi), polish, portuguese, russian, slovak, french (switzerland), german (switzerland), switzerland, reserved, turkish-q, reserved, serbo-croatian
Set i xxvideoMCastEnyySet input xxvideoMCastEn to yyxx: Device ID or IP addressyy: enable, disable
Set i xxaudioMCastEnyySet input xxaudioMCastEn to yyxx: Device ID or IP addressyy: enable, disable
Set i xxEdid yySet inputxx Edidto yyxx: Device ID or IP addressyy: default, auto, manual, remix
Set i xxVideoTypeyySet inputxx VideoTypeto yyxx: Device ID or IP addressyy: dvi-d, dvi-a
Set i xxColorDepth yySet input xxColorDepthto yyxx: Device ID or IP addressyy: 8, 16, 24,and 36 (only for KE89 Series)
Set i xxBandwidthLimityy Set input xxBandwidthLimit to yyxx: Device ID or IP addressyy: unlimited, 100, 200,500
Set i xxVideoQty yySet input xxVideoQtyto yyxx: Device ID or IP addressyy: 1, 2, 3, 4, 5
Set i xxBGRefresh yySet input xxBGRefreshto yyxx: Device ID or IP addressyy: off, 16, 32, 64, 128,256
Set i xxOccupyTimeout yy Set input xxOccupyTimeout to yyxx: Device ID or IP addressyy: 1~240
CommandOutputInputNumberControl Value Description
Set i xxResolution yySet input xxResolution
to yyxx: Device ID or IP addressyy: 1920x1200,1920x1080,1680x1050,1600x1200, 1600x900,1440x900, 1400x1050,1366x768, 1280x1024,1280x960, 1280x720,1152x864, 1024x768,800x600, 720x400,640x480, 2560x1080*,3840x2160*,1920x1440*,2560x1600*,2560x1440*,2048x1536**Only for KE89 Series

Safety Instructions

General

  • This product is for indoor use only.
  • Read all of these instructions. Save them for future reference.
    ◆ Follow all warnings and instructions marked on the device.
  • Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Do not use the device near water.
  • Do not place the device near, or over, radiators or heat registers.
  • The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
  • The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided.
  • Never spill liquid of any kind on the device.
  • Avoid circuit overloads. Before connecting equipment to a circuit, know the power supply’s limit and never exceed it. Always review the electrical specifications of a circuit to ensure that you are not creating a dangerous condition or that one doesn’t already exist. Circuit overloads can cause a fire and destroy equipment.
  • Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
  • The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
  • The device is designed for IT power distribution systems with 230V phase-to-phase voltage.
  • To prevent damage to your installation it is important that all devices are properly grounded.
  • The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the

purpose of the grounding-type plug. Always follow your local/national wiring codes.

  • Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
  • If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
  • Position system cables and power cables carefully; Be sure that nothing rests on any cables.
  • Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
  • Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
  • If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.
  • The power cord or plug has become damaged or frayed.
    ♦ Liquid has been spilled into the device.
  • The device has been exposed to rain or water.
  • The device has been dropped, or the cabinet has been damaged.
  • The device exhibits a distinct change in performance, indicating a need for service.
  • The device does not operate normally when the operating instructions are followed.
  • Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
- Always load the rack from the bottom up, and load the heaviest item in the rack first.
- Make sure that the rack is level and stable before extending a device from the rack.
- Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.
- After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.
- Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.
- Make sure that all equipment used on the rack – including power strips and other electrical connectors – is properly grounded.
- Ensure that proper airflow is provided to devices in the rack.
- Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer.
- Do not step on or stand on any device when servicing other devices in a rack.

Technical Support

International

  • For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com
  • For telephone support, See Telephone Support, page iii:

North America

Email Support support@aten-usa.com
Online Technical SupportTroubleshooting Documentation Software Updateshttp://www.aten-usa.com/support
Telephone Support 1-888-999-ATENext 4988

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.
- Your computer configuration, including operating system, revision level, expansion cards, and software.
◆ Any error messages displayed at the time the error occurred.
◆ The sequence of operations that led up to the error.
◆ Any other information you feel may be of help.

Specifications

KE6900T / KE6940T

Function KE6900T KE6940T
Connectors Console PortsKeyboard 1 x USB Type A Female (White)
Video 1 x DVI-I Female(White)2 x DVI-I Female(White)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
KVMPortsKB / Mouse USB Type B Female (White)
Speaker 1 x Mini Stereo Jack (Green)
Mic. 1 x Mini Stereo Jack (Pink)
Video 1 x DVI-I Female(White)2 x DVI-I Female(White)
RS-232 1 x DB-9 Female (Black)
Power 1 x DC Jack (Black)
LAN1 x RJ-45 Female (Black)
SwitchesFunction1 x Slide switch (Black)(Auto, RS-232 Config, Local)
Reset1 x Semi-recessed Pushbutton
LEDs LAN1 (Green / Orange)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V
Video ResolutionUp to 1920 x 1200
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousing Metal
Weight 1.14 kg 1.15 kg
Dimensions (L x W x H)21.50 x 16.29 x 4.18 cm

KE6900R / KE6940R

Function KE6900R KE6940R
Connectors USB Virtual Media 2 x USB Type A Female (White)
Console PortsKeyboard 1 x USB Type A Female (White)
Video 1 x DVI-I Female (White)2 x DVI-I Female (White)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
Power 1 x DC Jack (Black)
LAN 1 x RJ-45 Female (Black)
Switches OSD1 x Pushbutton
Video1 x Pushbutton
Graphics1 x Pushbutton
Function1 x Slide Switch (Black) (Extension, RS-232 Config)
Reset1 x Semi-recessed Pushbutton
LEDs LAN1 (Green / Orange)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V
Video ResolutionUp to 1920 x 1200
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight1.25 kg
Dimensions (L x W x H)22.75 x 17.16 x 5.48 cm

KE6900ST

Function KE6900ST
ConnectorsKVM PortsKB / MouseUSB Type B Female (White)
Video 1 x DVI-D Male (White)
RS-232 1 x DB-9 Female (Black)
Power 1 x DC Jack (Black)
LAN 1 x RJ-45 Female (Black)
Switch Reset 1x Semi-recessed Pushbutton
LEDs LAN 1 (Green / Orange)
Emulation Keyboard / Mouse USB
Power Consumption 5 V / 7.3 W
Video ResolutionUp to 1920 x 1200
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight0.43 kg
Dimensions(L x W x H)14.39 x 10.30 x 3.00 cm

KE8950T / KE8952T

Function KE8950T KE8952T
Connectors Console PortsKeyboard 1 x USB Type A Female (White)
Video 1 x HDMI Female (Silver)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
KVM PortsKB / Mouse USB Type B Female (White)
Speaker 1 x Mini Stereo Jack (Green)
Mic. 1 x Mini Stereo Jack (Pink)
Video 1 x HDMI Female (Silver)
RS-232 1 x DB-9 Female (Black)
LAN 1 x RJ-45 Female(Black)1 x RJ-45 Female(Black; PoE)
LAN 1 x SFP Module Female (Black)
Power1 x DC Jack (Black)
SwitchesFunction1 x Slide Switch (Black)(Auto, RS-232 Config, Local)
Reset1 x Semi-recessed Pushbutton
LEDsLAN1 (Green / Orange)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V, 7.22 W
Video ResolutionUp to 3840 x 2160 @ 30 Hz (4:4:4)
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight1.10 kg1.13 kg
Dimensions(L x W x H)21.50 x 16.29 x 4.18 cm

KE8950R / KE8952R

Function KE8950R KE8952R
Connectors USB Virtual Media 2 x USB Type A Female (White)
Console PortsKeyboard 1 x USB Type A Female (White)
Video 1 x HDMI Female (Silver)
Mouse 1 x USB Type A Female (White)
Speaker 1 x Mini Stereo Jack Female (Green)
Mic. 1 x Mini Stereo Jack Female (Pink)
RS-232 1 x DB-9 Male (Black)
LAN 1 x RJ-45 Female (Black)1 x RJ-45 Female (Black; PoE)
LAN 1 x SFP Module Female (Black)
Power 1 x DC Jack (Black)
SwitchesOSD1 x Pushbutton
Video1 x Pushbutton
Graphics1 x Pushbutton
Function1 x Slide Switch (Black) (Extension, RS-232 Config)
Reset1 x Semi-recessed Pushbutton
LEDsLAN1 (Green / Orange)
Power1 x Blue
Local1 x Green
Remote1 x Green
EmulationKeyboard / MouseUSB
Power ConsumptionDC 5V, 5.65 W
Video ResolutionUp to 3840 x 2160 @ 30 Hz (4:4:4)
EnvironmentOperating Temp.0–50°C
Storage Temp.-20–60°C
Humidity0–95% RH, Non-condensing
Physical PropertiesHousingMetal
Weight1.23 kg1.26 kg
Dimensions (L x W x H)22.75 x 17.16 x 5.48 cm

Optional Rack Mounting

For convenience and flexibility, two optional rack mounting kits are available as shown in the following table:

Mounting Type Model
KE69 Dual Rack Mount Kit 2X-021G
KE69 Single Rack Mount Kit 2X-031G
Video Extender Rack Mount Kit (KE6900ST only)VE-RMK 1U

Dual Rack Mounting

The 2X-021G Dual Rack Mounting Kit installs two KE6900/KE8950 units side by side in 1U of server rack space.

  1. Remove four screws from the units and then use the same screws to secure the units together with the link bracket.

ATEN Altusen KE8950R - Dual Rack Mounting - 1

text_image Link Bracket

(Continues on next page.)

  1. Remove the bottom and side screw from each unit.

ATEN Altusen KE8950R - Dual Rack Mounting - 2

text_image Remove Screws Remove Screws
  1. Use the screws in step 2 to install the left and right mounting brackets.

ATEN Altusen KE8950R - Dual Rack Mounting - 3

text_image Phillips Head Hex Screw Left Mounting Bracket Right Mounting Bracket Phillips Head Hex Screw
  1. Screw the mounting brackets to the rack.

ATEN Altusen KE8950R - Dual Rack Mounting - 4

natural_image Isometric line drawing of a server rack with ventilation slots and connectors (no text or symbols)

Single Rack Mounting

The 2X-031G Single Rack Mounting kit installs one KE6900/KE8950 unit in 1U of server rack space.

  1. Remove the eight screws and plastic guards from the unit.

ATEN Altusen KE8950R - Single Rack Mounting - 1

text_image ALTUSON ALTUSON
  1. Remove the bottom and side screws from the unit.

ATEN Altusen KE8950R - Single Rack Mounting - 2

natural_image Isometric line drawing of a server rack with ports and connectors (no text or symbols)

(Continues on next page.)

  1. Use the screws in step 2 to install the right and left mounting brackets.

ATEN Altusen KE8950R - Single Rack Mounting - 3

natural_image Technical line drawing of an electronic device showing internal components and mounting points (no text or symbols)
  1. Screw the mounting brackets to the rack.

ATEN Altusen KE8950R - Single Rack Mounting - 4

natural_image Isometric line drawing of a server rack with vertical supports and a central device (no text or symbols)

IP Installer

From a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer utility. The utility can be obtained from the Download area of our website or from the product page on the Software & Driver tab. After downloading the utility to your client computer, do the following:

  1. Unzip the contents of IPInstaller.zip to a directory on your hard drive.
  2. Go to the directory that you unzipped the IPInstaller program to and run IPInstaller.exe. A dialog box similar to the one below appears:

ATEN Altusen KE8950R - IP Installer - 1

text_image Network Device IP Installer Device list: Device Name Model Name MAC Address IP Address KE6900T KE6900T 00-10-74-s9.01-10 172.17.17.67 KE6940T KE6940T 00-10-74-s9.01-35 172.17.17.61 KE6900R KE6900R 00-10-74-s8.01-12 172.17.17.60 KE6940R KE6940R 00-10-74-s8.01-35 172.17.17.80 SN3101 SN3101 00-10-74-42-00-31 172.17.17.18 Protocol: IPv4 Network adapter: MAC: 00-19-db-ea-8c-d3, IP: 172.17.17.20 IPv4 settings Obtain an IP address automatically (DHCP) Use the following IP address: IP address: 172 . 17 . 17 . 67 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 172 . 17 . 17 . 254 IPv6 address: Subnet prefix length: Default gateway: Exit About Enumerate Set IP
  1. Select the Transmitter or Receiver in the Device List.

Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List.

  1. If there is more than one device in the list, use the MAC address to pick the one you want. The MAC address is located on the devices bottom panel.

  2. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network.

  3. Click Set IP.
  4. After the IP address shows up in the Device List, click Exit.

Trusted Certificates

Overview

When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device's certificate is not trusted, and asks if you want to proceed.

ATEN Altusen KE8950R - Overview - 1

text_image Security Alert Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate. The security certificate was issued by a company you have not chosen to trust. View the certificate to determine whether you want to trust the certifying authority. The security certificate date is valid. The name on the security certificate is invalid or does not match the name of the site Do you want to proceed? Yes No View Certificate

The certificate can be trusted, but the alert is triggered because the certificate's name is not found on the Microsoft list of Trusted Authorities. You can ignore the warning and click Yes to go on.

Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following:

  1. Go to the directory where you downloaded and extracted openssl.exe to.

  2. Run openssl.exe with the following parameters:

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf

Note: 1. The command should be entered all on one line (i.e., do not press [Enter] until all the parameters have been keyed in).

  1. If there are spaces in the input, surround the entry in quotes (e.g., "ATEN International").

To avoid having to input information during key generation the following additional parameters can be used:

/C /ST /L /O /OU /CN /emailAddress.

Examples

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=yourcountry/ST=yourstateorprovince/L=yourlocationor city/O=yourorganization/OU=yourorganizationalunit/CN=yourcommonname/emailAddress=name@yourcompany.com openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf -subj "/C=CA/ST=BC/L=Richmond/O=ATEN International/OU=ATEN /CN=ATEN/emailAddress=eservice@aten.com.tw

Importing the Files

After the openssl.exe program completes, two files – CA.key (the private key) and CA.cer (the self-signed SSL certificate) – are created in the directory that you ran the program from.

RS-232 Pin Assignments

Pin assignments for the Transmitter and Receiver's rear RS-232 port that is used for connecting to a serial terminal are given in the table, below:

Pin Assignment
1 N/A NoneATEN Altusen KE8950R - RS-232 Pin Assignments - 1
2RXD
3 TXDTransmit Data
4 DTRData Terminal Ready
5 GNDSignal Ground
6 DSRData Set Ready
7 RTSRequest to Sent
8 CTSClear to Sent
9 N/A None

Transmitter Front RS-232 Port

Pin assignments for the Transmitter's front RS-232 port that is used for connecting to a computer for serial control are given in the table, below:

Pin Assignment
1 N/A NoneATEN Altusen KE8950R - Transmitter Front RS-232 Port - 1
2 TXD Transmit Data
3RXDR e
4 DSR Data Set Ready
5 GND Signal Ground
6 DTR Data Terminal Ready
7 CTS Clear to Sent
8 RTS Request to Sent
9 N/A None

e

e

Multicast IP Address

Multicasting helps to broadcast audio and video data from a transmitter to multiple Receivers over a network. To setup up Multicasting on a network switch you must know the Audio and Video Multicast IP address which can be found on the KE Transmitter. To determine the default Multicast IP address set by the KE device use the instructions below. The Multicast IP addresses can be set manually using Telnet.

KE Multicast Rule

All Audio and Video Multicast IP addresses use the format: 230.X.Y.Z.

X.Y.Z relates to the Transmitter's IP address and 230 is always the first octet of a Multicast IP address. You use the Transmitter's IP address to find X and then use it to calculate the Audio and Video Multicast IP address.

Multicast IP Formula

To calculate the Audio and Video Multicast IP address, use the Transmitter's IP address to determine X and then use the appropriate table below to calculate the Multicast IP address for each data stream (audio/video).

Example:

Transmitter IP Address: 172.16.27.146; (172.X.Y.Z)

$$ \mathrm{X} = 1 6 $$

If X is between 0 127

Transmitter IP XVideoX + 128AudioX + 192MulticastVideo IPAddressMulticastAudio IPAddress
172.16.27.146(example)166 + 128 =14416 + 192 =208230.144.27.146230.208.27.146
____+ 128 =____+ 192 =230._.._.230._.._.
____+ 128 =____+ 192 =230._.._.230._.._.
____+ 128 =____+ 192 =230._.._.230._.._.

If X is between 128 \~ 192

Transmitter IPX - 128 = AVideo A + 128Audio A + 192Multicast Video IP AddressMulticast Audio IP Address
172.168.27.14 (example)168 - 128 = 4040 + 128 = 16840 + 192 = 232230.168.27.14230.232.27.14
____- 128 =____+ 128 =____+ 192 =230.____.____.230.____.____.
____- 128 =____+ 128 =____+ 192 =230.____.____.230.____.____.
____- 128 =____+ 128 =____+ 192 =230.____.____.230.____.____.

If X is 192 or higher

Transmitter IPX - 192 = AVideo A + 128Audio A + 192Multicast Video IP AddressMulticast Audio IP Address
172.200.27.14 (example)200 - 192 = 88 + 128 = 1368 + 192 = 200230.136.27.14230.200.27.14
____- 192 =____+ 128 =____+ 192 =230._._._.230._._._.
____- 192 =____+ 128 =____+ 192 =230._._._.230._._._.
____- 192 =____+ 128 =____+ 192 =230._._._.230._._._.

Keys to Network Performance

For optimum performance, KE Series devices requires high amounts of data to be transferred across a network; therefore we recommend the following strategies to setup KE Series devices. Using our suggestions will provide better performance and the highest video resolutions possible. Use each of the keys to ensure the best transmission of data and the highest throughput possible.

Build a Network Diagram

To build an effective KE installation, start by mapping out the layout. Create a diagram with the KE devices, computers and routers along with how they will be connected across the network. It also helps to write out how the devices will interact. Use this diagram as the frame work as you decide what devices to purchase and how to build the network effectively for the best data throughput.

Considerations:

  • If possible, create a private network for the KE devices
    ◆ Use the same switch model throughout
    ◆ Use a flat cascaded layout
    ♦ Avoid a tree or pyramid structure
  • Limit cascades to two levels
    ◆ Install network switches near each other
  • Minimize the distance of connections
  • Install KE Matrix Manager (CCKM) computer and KE devices on the same subnet
    ◆ Check the 3 Other Factors before installation

Other Factors

■ Choose the Right Cable

Always use Cat 5/6e Ethernet cable or higher installed by a professional between any two devices you are installing. We recommend using ATEN Brand Ethernet cable to ensure the quality. It’s best when installing KE devices to use brand new Ethernet cabling for each part of the installation to ensure the reliability of the data being transmitted. This is a key to getting the best uninterrupted video resolution across the network.

■ Determine the Distance

Distance is an important factor when setting up networks, with a shorter distance and fewer hops through routers, data can be transmitted more efficiently. So whenever possible decrease the distance and direct network traffic effectively between subnets that communicate with each other to increase the data throughput.

■ Ensure the Bandwidth

Ensuring the bandwidth ahead of time will guarantee performance before installing KE devices on a network. This will eliminate the primary cause of problems related to video quality and transmission of data. If the speed is right at all ends of your network, then the only other causes are derived from device failure or limits caused by a router, switch or device setting.

Sample Network Diagram
ATEN Altusen KE8950R - ■ Ensure the Bandwidth - 1

flowchart
graph TD
    subgraph_KE6900T["KE6900T"]
        PC1["PC"] -->|KVM port| KE6900T["KE6900T"]
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R
        KE6900R -->|Console port| KE6900R
    end
    subgraph_KE6900T["KE6900T"]
        PC2["PC"] -->|KVM port| KE6900T
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R
        KE6900R -->|Console port| KE6900R
    end
    subgraph_KE6900T["Ke6900T"]
        PC3["PC"] -->|KVM port| KE6900T
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE6900R"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R
        KE6900R -->|Console port| KE690O
    end
    subgraph_KE6900T["KE690T"]
        PC4["PC"] -->|KVM port| KE6900T
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE690R"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R
    end
    subgraph_KE6900T["KE69T"]
        PC5["PC"] -->|KVM port| KE6900T
        KE6900T -->|Console port| KE6900T
    end
    subgraph_KE6900R["KE69OR"]
        KE6900R1["KE6900R"] -->|Console port| KE6900R
    end

Choose a High Performance Switch

A high performance network switch is the means of a successful KE setup. When choosing a network switch, first select the type:

Layer 2 or Layer 3 Switches

You'll need to determine whether you need a layer 2 or a layer 3 switch for your KE network. Layer 3 switches cost more than layer 2 switches because they are more complex and handle more network traffic. The best way to calculate which type of switch you need is to first determine if you will have a dedicated network for the KE devices or if the KE devices will be on a network that shares throughput with other network equipment such as computers, servers and printers. If they share the network with other devices its best to consider a layer 3 switch and use layer 2 switches exclusively for the KE device connections. For larger installations we recommend using Layer 3 switches. The major differences are:

Layer 3 Switch: IP addresses in packets are examined and intelligent forwarding decisions are made. On a larger network broken into subnets across long distances, a layer 3 switch becomes the best choice as they can improve network efficiency and provide better traffic flow. They are better at directing more traffic to different locations on a larger more complex network, and with layer two switches working below them.

Layer 2 Switch: Packets are examined and forwarded using only the MAC address. If you have a small central network, a layer 2 switch should do the job. If the network is exclusive and will only transmit the bandwidth of KE devices, layer 2 switches with the correct settings can get the job done effectively.

Considerations

Number of ports

Choose a switch that has enough ports to match the number of KE devices you will be installing. Switches typically come in 5, 8, 10, 16, 24, 28, 48, and 52-port configurations. If you are installing 13 KE transmitters and 13 KE receivers, you will need to purchase a switch with at least 28 ports.

Stackable verse Standalone

Stackable switches allow you to easily manage and configure ports spanning across multiple switches that the KE devices are connected through. This provides a centralized method to configure and troubleshoot the initial setup of

KE devices on a network which makes fine tuning the bandwidth, data throughput and video quality easier. Stackable switches can be configured to direct the KE transmissions between many units more specifically and effectively. Standalone switches provide the same configuration features as Stackable switches but they must be set individually.

Stackable switches provide an easy way to manage multiple switches, as one unit. For example, instead of configuring, managing, and troubleshooting 6 28-port switches individually, you can manage the six as if they are a single unit using Stackable Switches. The six switches (168 ports) function as a single switch and are managed from one web or GUI interface.

What Stackable Switches Can do:

  1. Create a link aggregation group with one port in one unit of the stack and another port of that group in another switch in the stack.
  2. Select a port on one switch in the stack and mirror the traffic to a switch port on another unit of the stack; thus copy the configuration to direct traffic more effectively between KE devices.
  3. Apply custom ACL security settings to any port on any switch in the stack.
  4. Stackable switches can be setup in a ring configuration, so that if a port or cable fails, the stack automatically routes around the failure, at microsecond speeds. Stackable Switches also allow you to add and remove stack “members” which are automatically updated and recognized as such.

Switch Specifications

The following specifications are recommended when choosing a layer 2 or layer 3 switch:

◆ 1000Mbps Gigabit Ethernet switches (1000Mbps or faster Ethernet ports)
◆ High bandwidth between switches, if possible using Fibre Channel
- Layer 3 switches that efficiently processes IGMP queries
♦ IGMP Snooping v2 or v3
◆ Flow Control Functions
◆ Throughput of: Full Duplex, 1Gbps up- and down- stream speeds per port
◆ Performance of their most onerous tasks (e.g. IGMP snooping) with multiple dedicated processors (ASICS)
- Use the same switch make and model throughout each subnet

- The maximum number of simultaneous ‘snoopable groups’ the switch can handle meets or exceeds the number of KE transmitters that will be used to create Channel groups

Configuring Switches and KE Devices

Configuring the switch correctly will pass data more efficiently, allowing a better stream across the network to each KE device. The following settings will help optimize your network traffic through a switch:

◆ Enable IGMP Snooping on L2 switches
◆ Enable IGMP Querier on the L3 switch
- Enable IGMP Fast-Leave on all switches where KE units are directly connected
- Enable Spanning Tree Protocol (STP) on all switches and enable Portfast exclusively on switch ports that have KE units connected
- Pick an appropriate forwarding mode on all switches. Use Cut-through if available, or Store and Forward (see Recommended Network Switches below)

KE transmitter Settings:

  • Adjust the KE transmitter settings one at a time, in small intervals, and view the images as you do, so that you can adjust to the positive or negative results and achieve the best quality and bandwidth possible
  • If the quality of color is important, set the Color Depth to 24 bits (KE69 Series) or 36 bits (KE89 Series) and manually adjust other settings until you are satisfied with the visual appearance
  • If moving video images are shown frequently, increase the Video Quality setting to the highest level and reduce the Bandwidth Limit and Color Depth setting.
  • When images on the screen are more often static, increase the Background Refresh and/or the Video Quality settings
    ◆ Check that all KE units have been updated with the latest firmware version

♦ Cisco – Catalyst 2960X, Catalyst 2960XR, Catalyst 3750
HP – Procurve 2920
◆ H3C – S5120
Huawei – S5700

Limited Hardware Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.

To learn more about our warranty policies, please visit our website:

http://www.aten.com/global/en/legal/policies/warranty-policy/

Index

A

Adding Users, 130

C

Components, 8

Control Center

Screen Components, 91

User Interface, 58

Creating Groups, 133

D

Deleting groups, 134

Deleting user accounts, 132

Device Permissions

assigning, 135

F

Firmware Upgrade, 166

Firmware upgrade recovery, 152

G

Groups

creating, 133

Deleting, 134

Managing, 133

Modifying, 134

M

Managing Groups, 133

Managing Users, 130

Modifying groups, 134

Modifying user accounts, 132

O

Online

Registration, iii

P

Password

System administrator, 69, 90

Private Certificates, 220

R

Rack mounting, 31, 34

Requirements

Operating Systems, 7

OS Support, 7

RoHS, ii

S

Safety Instructions

General, 203

Rack Mounting, 205

Self-signed certificates, 220

Specifications, 207

System administrator password, 69, 90

System Requirements

Computers, 5

T

Technical Support, 206

Telephone support, iii

Trusted Certificates, 219

U

User Interface, 58

User Notice, iii

Users

Adding, 130

Deleting, 132

Managing, 130

Modifying, 132

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Product information

Brand : ATEN

Model : Altusen KE8950R

Category : Switch