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E923M - Security Camera ACTi - Free user manual and instructions

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USER MANUAL E923M ACTi

natural_image Abstract geometric design with a red vertical bar and a gray star-like shape (no text or symbols)

Outdoor Mini Dome & Outdoor Mini Fisheye Dome Hardware Manual

E918, E918M, E919, E919M, E920, E920M,

E921, E921M, E922, E922M, E923, E923M

E936, E936M, Q91

Ver. 2016/05/16

Table of Contents

Precautions 4

Safety Instructions 6

Introduction 7

List of Models....7

Package Contents....9

Physical Description .... 10

E918 / E920 / E922 / E936 / Q91 10

E919 / E921 / E923.... 10

E918M / E920M / E922M / E936M.... 12

E919M / E921M / E923M.... 12

Mounting Options....14

Installation Procedures 15

Step 1: Prepare for Installation.... 15

Step 2: Open the Dome Cover .... 16

Step 3: Route the Cables ...... 17

Step 4: Install the Camera....18

Step 5: Waterproof the Cable Connection....19

M12 Ethernet Cable (for E9xxM models only).... 19

RJ-45 Ethernet Cable (for E9xx, Q91 models only) 20

Step 6: Connect to Network....23

Step 7: Access the Camera Live View....23

Step 8: Close the Dome Cover....24

Other Adjustments and Accessories 26

How to Install / Remove the Memory Card 26

How to Insert the Memory Card 26

How to Remove the Memory Card.... 26

How to Adjust the Viewing Angle

[for E918(M), E920(M), E922(M), E936(M), Q91 only]...... 27

How to Adjust the Fisheye View Orientation

[for E919(M), E921(M), E923(M) only]....29

How to Connect Audio In Device....30

How to Replace the Dome Cover.... 31

Accessing the Camera 33

Configure the IP Addresses....33

Using DHCP Server to Assign IP Addresses.... 33

Using the Default Camera IP Address.... 35

Access the Camera....37

Precautions

Read these instructions

Read all the safety and operating instructions before using this product.

Heed all warnings

Adhere to all the warnings on the product and in the instruction manual. Failure to follow the safety instructions given may directly endanger people, cause damage to the system or to other equipment.

Servicing

Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

Trademarks

ACTi and ACTi logo are registered trademarks of ACTi Corporation. All other names and products used in this manual are registered trademarks of their respective companies.

Liability

Every reasonable care has been taken during the writing of this manual. Please inform your local office if you find any inaccuracies or omissions. ACTi will not be held responsible for any typographical or technical errors and reserves the right to make changes to the product and manuals without prior notice.

Federal Communications Commission Statement

ACTi E923M - Federal Communications Commission Statement - 1

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications to the equipment that are not expressly approved by the responsible party for compliance could void the user's authority to operate the equipment.

European Community Compliance Statement

ACTi E923M - European Community Compliance Statement - 1

This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022

and EN 55024. In a domestic environment, this product may cause radio interference in which cause the user may be required to take adequate measures.

Safety Instructions

Cleaning

Disconnect this product from the power supply before cleaning.

Accessories and Repair Parts

Use only the accessories and repair parts recommended by the manufacturer. Using other attachments not recommended by the manufacturer may cause hazards.

Installation

Install other devices (such as PoE injector, alarm, etc.) that will be used with the camera in a dry place protected from weather,

Servicing

Do not attempt to service this product yourself. Refer all servicing to qualified service personnel.

Damage Requiring service

Disconnect this product from the power supply immediately and refer servicing to qualified service personnel under the following conditions.

1) When the power-supply cord or plug is damaged
2) If liquid has been spilled, or objects have fallen into the product.
3) If the inner parts of product have been directly exposed to rain or water.
4) If the product does not operate normally even by following the operating instructions in this manual. Adjust only those controls that are covered by the instruction manual, as improper adjustment of other controls may result in damage, and will often require extensive work by a qualified technician to restore the product to its normal operation.

Safety Check

Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine if the product is in proper operating condition.

Introduction

List of Models

This hardware manual contains the following models:

E918ACTi E923M - List of Models - 13MP Outdoor Mini Dome with Superior WDR, Fixed lens
E918MACTi E923M - List of Models - 23MP Outdoor Mini Dome with Superior WDR, M12 connector, Fixed lens
E919ACTi E923M - List of Models - 33MP Outdoor Mini Fisheye Dome with Superior WDR, Fixed lens
E919MACTi E923M - List of Models - 43MP Outdoor Mini Fisheye Dome with Superior WDR, M12 connector, Fixed lens
E920ACTi E923M - List of Models - 55MP Outdoor Mini Dome with Basic WDR, Fixed lens
E920MACTi E923M - List of Models - 65MP Outdoor Mini Dome with Basic WDR, M12 connector, Fixed lens
E921ACTi E923M - List of Models - 75MP Outdoor Mini Fisheye Dome with Basic WDR, Fixed lens
E921MACTi E923M - List of Models - 85MP Outdoor Mini Fisheye Dome with Basic WDR, M12 connector, Fixed lens
E922ACTi E923M - List of Models - 910MP Outdoor Mini Dome with Basic WDR, Fixed lens
E922MACTi E923M - List of Models - 1010MP Outdoor Mini Dome with Basic WDR, M12 connector, Fixed lens
E923ACTi E923M - List of Models - 1110MP Outdoor Mini Fisheye Dome with Basic WDR, Fixed lens
E923MACTi E923M - List of Models - 1210MP Outdoor Mini Fisheye Dome with Basic WDR, M12 connector, Fixed lens
E936ACTi E923M - List of Models - 132MP Video Analytics Outdoor Mini Dome with Extreme WDR, SLLS, Fixed lens
E936MACTi E923M - List of Models - 142MP Video Analytics Outdoor Mini Dome with Extreme WDR, SLLS, M12 connector, Fixed lens
Q91ACTi E923M - List of Models - 152MP People Counting Outdoor Mini Dome with Extreme WDR, SLLS, Fixed lens

From the installation perspective, the above models are very similar; therefore one manual is used for all of them.

Package Contents

Check if the camera package comes with the following items:

CameraE918, E918M, E920, E920M,E922, E922M, E936, E936M, Q91CameraE919, E919M, E921, E921M,E923, E923MDrill Template
ACTi E923M - Package Contents - 1orACTi E923M - Package Contents - 2ACTi E923M - Package Contents - 3
Screw KitHexagon ScrewdriverDome Cover Tab
ACTi E923M - Package Contents - 4ACTi E923M - Package Contents - 5ACTi E923M - Package Contents - 6
Cable Gland(Not available in E9xxM models)Quick Installation GuideWarranty Card
ACTi E923M - Package Contents - 7ACTi E923M - Package Contents - 8ACTi E923M - Package Contents - 9

IMPORTANT: When the camera is taken out from the box, the lens cover is covered by a thin film. DO NOT remove this film. It is used to protect the lens cover from scratches or fingerprint marks which may happen during installation. Remove this film only after the camera is securely installed and all connections are complete.

Physical Description

E918 / E920 / E922 / E936 / Q91

ACTi E923M - Physical Description - 1

text_image Labeled diagram of a smart home control device showing internal components and wiring connections

E919 / E921 / E923

ACTi E923M - Physical Description - 2

text_image Labeled diagram of a security camera module showing components like lens, cable, and electronic components
ItemDescription
1System LEDsIndicates the camera status:Amber LED:Blinks when network activity is in progress.Blue LED:Lights up when the camera is powered up and goes off again after the boot up process is complete.Green LED:Lights up when the camera is connected to a network.
2Audio InputConnects to audio input devices, such as a microphone with built-in amplifier, etc. SeeHow to Connect Audio In Deviceon page 30 for more information.NOTE:The microphone must have a built-in amplifier.Connecting an ordinary microphone will dwarf sounds and will result in inaudible recording.
3Ethernet Port (RJ-45)Connects to a network using an Ethernet cable with RJ-45 connector.
4Reset ButtonRestores the factory default settings of the camera. To reset the camera, while the power is on, press and hold theReset Buttonfor at least 5 seconds or until theBlue LEDlights up.
5Memory Card SlotInsert a memory card (not included) into the slot for local recording purposes. SeeHow to Install / Remove the Memory Cardon page 26 for more information.NOTE:Support microSDHC and microSDXC cards

E918M / E920M / E922M / E936M
ACTi E923M - Physical Description - 3

text_image Labeled diagram of an electronic device showing components including a motor, cable, and connector with numbered parts.

E919M / E921M / E923M
ACTi E923M - Physical Description - 4

text_image Labeled diagram of a camera module with numbered components for identification
ItemDescription
1System LEDsIndicates the camera status:Amber LED:Blinks when network activity is in progress.Blue LED:Lights up when the camera is powered up and goes off again after the boot up process is complete.Green LED:Lights up when the camera is connected to a network.
2Audio InputConnects to audio input devices, such as a microphone with built-in amplifier, etc. SeeHow to Connect Audio In Deviceon page 30 for more information.NOTE:The microphone must have a built-in amplifier.Connecting an ordinary microphone will dwarf sounds and will result in inaudible recording.
3Ethernet Port (M12)Connects to a network using an Ethernet cable with M12 connector. The camera uses the female M12 connector with D-coding and PoE type A.
4Reset ButtonRestores the factory default settings of the camera. To reset the camera, while the power is on, press and hold theReset Buttonfor at least 5 seconds or until theBlue LEDlights up.
5Memory Card SlotInsert a memory card (not included) into the slot for local recording purposes. SeeHow to Install / Remove the Memory Cardon page 26 for more information.NOTE:Support microSDHC and microSDXC cards

Mounting Options

Select the most suitable solution for your installation environment. The camera can be mounted by either of the following methods:

Mount TypesAccessories
Surface MountSuitable when mounting the camera directly on walls or ceilings without additional mounting accessories. See Installation Procedures on page 15 for more information.
GangboxSuitable when mounting the camera on a 4" Round or 4" Octagon Gangbox. The use of gangbox is lawfully required in some areas in the United States. A Gangbox Converter (purchased separately) is required for this type of installation.
Wall MountSuitable when mounting the camera on the wall with the camera facing down as if installed on the ceiling. The Wall Mount (optional mounting accessory) is required for this type of installation.
Pendant MountSuitable when installing the camera on high ceilings where a straight tube is used to lower the camera. The Pendant Mount with Mount Kit (optional accessory set) is required for this type of installation.

NOTE:

  • Note that for Q91 people counting camera, only surface mount on ceiling or pendant mount are recommended.
  • For more information about the mounting solutions and accessories, please check the Mounting Accessory Selector in our website (http://www.acti.com/mountingselector).
  • The above mounting accessories are not included in the package. Contact your sales agents to purchase.

Installation Procedures

This section describes procedures in mounting the camera on a flat surface.

NOTE: The camera images on this documentation are for reference only and may be different from the actual camera.

Step 1: Prepare for Installation

  1. Before installing the camera, prepare the additional accessories required for installation.
E9xx, Q91 ModelsE9xxM Models
• Exterior-grade Ethernet Cable with RJ-45 connector (not included; can be purchased from local stores)ACTi E923M - Step 1: Prepare for Installation - 1• Bundled Cable GlandACTi E923M - Step 1: Prepare for Installation - 2• Exterior-grade Ethernet Cable with Waterproof M12 Male Connector, D-coding and PoE type A (not included; can be purchased from local stores)ACTi E923M - Step 1: Prepare for Installation - 3
  1. Depending on the material of the surface where the camera will be installed, it may be necessary to drill the three (3) screw holes and use the supplied screw tox. In this case, attach the bundled drill template on the surface and drill the screw holes.

ACTi E923M - Step 1: Prepare for Installation - 4

text_image R506-00377-000 Drill Hole Drill Hole Drill Template(scale 1:1) Drill Hole

Step 2: Open the Dome Cover

  1. Loosen the three (3) screws using the bundled hex screwdriver.

ACTi E923M - Step 2: Open the Dome Cover - 1

natural_image Close-up of a medical or laboratory device with a pipette and red arrows indicating motion, no visible text or symbols.
  1. Lift to remove the dome cover.

ACTi E923M - Step 2: Open the Dome Cover - 2

natural_image Close-up of a device's internal circuit board with a red arrow indicating rotation (no text or symbols visible)

NOTE: A desiccant bag is attached underneath the dome cover. DO NOT remove the desiccant bag to keep the camera interior parts dry.

Step 3: Route the Cables

Determine whether the cable will pass through a hole on the surface or be routed along the surface:

If the cable will pass through a hole on the surface:

  1. Drill the hole for the cable on the surface.

ACTi E923M - If the cable will pass through a hole on the surface: - 1

text_image Drill cable hole within this block. R506-00377-000 Drill Hole Drill Hole Drill Template(scale 1:1) Drill Hole
  1. Insert the bundled dome cover tab to the dome cover to close the gap.

ACTi E923M - If the cable will pass through a hole on the surface: - 2

natural_image Two-step illustration showing a hand holding a white device with a red arrow pointing to a small component, before and after (no text or symbols)
  1. Route the cable from the network side through the hole and connect it to the Ethernet port of the camera.

NOTE: If the camera will be installed outdoors or in places wherein environmental factors change drastically, make sure to waterproof the cable connection; see Step 5: Waterproof the Cable Connection on page 19 for instructions.

  1. Push the cable through the hole on the surface.

If the cable will be routed along the surface

Route the camera cable through the gap on the camera cover.

ACTi E923M - If the cable will pass through a hole on the surface: - 3

natural_image Close-up of a white computer mouse with a black cable inserted, showing a small metallic object on the surface (no text or symbols visible)

Step 4: Install the Camera

  1. If necessary, insert a memory card into the memory card slot of the camera. See How to Insert the Memory Card on page 26 for more information.

ACTi E923M - Step 4: Install the Camera - 1

natural_image Close-up of a hand inserting a small electronic component into a green circuit board (no visible text or symbols)
  1. Install the camera to the surface using the three (3) bundled screws.

ACTi E923M - Step 4: Install the Camera - 2

natural_image Close-up of an electronic device showing internal components and wiring (no text or symbols visible)

NOTE: Please make sure the screw is flat on the plate.

Step 5: Waterproof of the Cable Connection

Depending on the camera model, the Ethernet cable or the "pigtail" of the camera may either have the RJ-45 or M12 connector.

M12 Ethernet Cable (for E9xxM models only)

Typical M12 Ethernet cable has waterproof connection. Simply connect and screw the cable connectors to make the connection waterproof.

ACTi E923M - M12 Ethernet Cable (for E9xxM models only) - 1

natural_image Two-step diagram showing a hand holding a black cable connected to a metallic connector, with a blue arrow indicating the process (no text or symbols present)

Make sure the connectors are secured tightly.

ACTi E923M - M12 Ethernet Cable (for E9xxM models only) - 2

natural_image Close-up of a black cable connector with a metallic connector, circled in red (no text or symbols visible)

RJ-45 Ethernet Cable (for E9xx, Q91 models only)

When using the RJ-45 Ethernet cable, follow the procedures below to waterproof the cable connection:

  1. Detach the cable gland as shown below.

ACTi E923M - RJ-45 Ethernet Cable (for E9xx, Q91 models only) - 1

text_image Gland Body Clamping Nut Sealing Rubber and Claw
  1. On the network side cable, insert the clamping nut through the Ethernet cable.

ACTi E923M - RJ-45 Ethernet Cable (for E9xx, Q91 models only) - 2

natural_image Close-up of a black cable with a red arrow pointing to its end, against a white background (no text or symbols)
  1. Insert the sealing rubber and claw through the Ethernet cable.

ACTi E923M - RJ-45 Ethernet Cable (for E9xx, Q91 models only) - 3

natural_image Close-up of a hand holding a black cable with a red dotted circle highlighting the connector, before and after assembly (no text or symbols visible)
  1. Make sure the bundled rubber ring is completely aligned on the gap on the gland body.

ACTi E923M - RJ-45 Ethernet Cable (for E9xx, Q91 models only) - 4

natural_image Close-up of a black plastic mechanical component with a red arrow pointing to its side (no text or symbols visible)
  1. Attach the gland body to the Ethernet port of the camera.

ACTi E923M - RJ-45 Ethernet Cable (for E9xx, Q91 models only) - 5

natural_image Close-up of a black plastic connector being adjusted, showing a red arrow indicating rotation and a red dotted circle highlighting a detail (no text or symbols present)

IMPORTANT!

Make sure the rubber ring is completely aligned and flat on the gland body to avoid possible water leakage.

  1. Connect the RJ-45 connector of the network cable to the Ethernet port of the camera.

ACTi E923M - IMPORTANT! - 1

natural_image Close-up of a hand holding a black cable with a red arrow pointing to the cable (no text or symbols visible)
  1. Insert the sealing rubber and claw into the cable gland body.

ACTi E923M - IMPORTANT! - 2

natural_image Two black cable connectors with red and blue arrows indicating connection points, one being held by a hand (no text or symbols present)
  1. Attach the clamping nut to the cable gland body. Make sure the clamping nut is tightly secured and the rubber is squeezed in to avoid water leakage.

ACTi E923M - IMPORTANT! - 3

natural_image Two-step illustration showing a black cable being inserted into a plug, with a hand holding the plug (no text or symbols present)

DISCLAIMER: ACTi will not be responsible for camera damage caused by water entering the cable connections.

Step 6: Connect to Network

Connect the other end of the network cable to a switch or injector. Then, connect the switch or injector to a network or PC and a power source. See Power-over-Ethernet (PoE) example connection diagram below.

ACTi E923M - Step 6: Connect to Network - 1

flowchart
graph TD
    A["Network"] -->|Ethernet Cable (Data)| B["PoE Injector / PoE Switch"]
    B -->|Power Cable| C["AC Power Source"]
    B -->|Ethernet Cable (Data + Power)| D["Camera"]
    D -->|Ethernet Cable| A
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333

Step 7: Access the Camera Live View

See Accessing the Camera on page 33 for more information on how to access the Live View of the camera.

Step 8: Close the Dome Cover

  1. Align cable tab side of the dome cover to the direction of the network cable to close the cover.

ACTi E923M - Step 8: Close the Dome Cover - 1

text_image Rubber

NOTE: Make sure the rubber on the camera is positioned properly on its track as the dome cover is closed on the camera to ensure protection against water ingress.

  1. Tighten the three (3) screws using the supplied hex screwdriver to attach the dome cover.

ACTi E923M - Step 8: Close the Dome Cover - 2

natural_image Close-up of a medical or laboratory device with three red-circled points and a tool, no visible text or symbols.
  1. Remove the thin film.

ACTi E923M - Step 8: Close the Dome Cover - 3

natural_image Close-up of a hand holding a white remote control device with a black cable and circular lens (no text or symbols visible)

Final installation should look similar to the illustration below.

ACTi E923M - Step 8: Close the Dome Cover - 4

natural_image Close-up of a circular security camera with lens and control buttons (no visible text or symbols)

Other Adjustments and Accessories

How to Install / Remove the Memory Card

NOTE: Support microSDHC and microSDXC cards.

How to Insert the Memory Card

  1. Loosen the three (3) screws to remove the dome cover.

ACTi E923M - How to Insert the Memory Card - 1

natural_image Close-up of a hand using a screwdriver to apply a circular tool to a dark liquid in a white spherical device (no text or symbols visible)
  1. Insert the memory card into the card slot with the metal contacts facing the bottom side of the camera.

ACTi E923M - How to Insert the Memory Card - 2

natural_image Close-up of hands installing a green electronic circuit board component, showing part assembly before and after (no text or symbols visible)
  1. Push the card completely until it clicks into place.
  2. Attach the dome cover to the camera and tighten the three (3) screws.

How to Remove the Memory Card

In case there is a need to remove the card, make sure to access the camera Web Configurator to safely "unmount" the card first (see the camera Firmware User's Manual for more information).

Once unmounted from the firmware, push the card to eject it from the slot.

How to Adjust the Viewing Angle [for E918(M), E920(M), E922(M), E936(M), Q91 only]

The camera comes with the focus already prefixed, so there is no need to adjust the focus. But the pan and tilt direction may need to be adjusted based on the camera live view.

NOTE: The following procedures are not applicable to Mini Fisheye Dome cameras.

  1. Open the dome cover.
  2. Slightly loosen the three (3) screws securing the lens module.

ACTi E923M - How to Adjust the Viewing Angle [for E918(M), E920(M), E922(M), E936(M), Q91 only] - 1

natural_image Close-up of an electronic device showing a green circuit board and a black housing with red circular annotations (no text or symbols visible)
  1. Turn the lens module to adjust the camera pan position.

ACTi E923M - How to Adjust the Viewing Angle [for E918(M), E920(M), E922(M), E936(M), Q91 only] - 2

natural_image Close-up of an open electronic motor with visible circuit board and wiring, showing red arrows indicating motion or rotation (no text or symbols)
  1. Tighten the three (3) screws to fix the pan position.

ACTi E923M - How to Adjust the Viewing Angle [for E918(M), E920(M), E922(M), E936(M), Q91 only] - 3

natural_image Close-up of an electronic device showing a green circuit board with red circular annotations highlighting specific components (no text or symbols visible)
  1. Push the lens up or down to adjust to preferred tilt.

ACTi E923M - How to Adjust the Viewing Angle [for E918(M), E920(M), E922(M), E936(M), Q91 only] - 4

natural_image Close-up of an open electronic device showing a green circuit board and internal components, with a red arrow indicating rotation (no text or symbols visible)

NOTE: Because the lens is secured tightly to the module, users need to push hard to tilt the lens.

  1. Close the dome cover.

ACTi E923M - How to Adjust the Viewing Angle [for E918(M), E920(M), E922(M), E936(M), Q91 only] - 5

natural_image Close-up of a circular security camera with three red-circled buttons on the lens (no text or symbols visible)

How to Adjust the Fisheye View Orientation [for E919(M), E921(M), E923(M) only]

  1. Open the dome cover.
  2. Loosen the three (3) screws securing the lens.

ACTi E923M - How to Adjust the Fisheye View Orientation [for E919(M), E921(M), E923(M) only] - 1

natural_image Close-up of a camera lens mounted on a circuit board with visible components and red annotations (no text or symbols)
  1. Turn the lens module to adjust the viewing orientation. The arrow on the lens indicates the top side orientation.

ACTi E923M - How to Adjust the Fisheye View Orientation [for E919(M), E921(M), E923(M) only] - 2

natural_image Close-up of a camera lens assembly on a circuit board, showing part being removed (no text or symbols visible)
  1. Once done, tighten the three (3) screws to fix the lens position.

ACTi E923M - How to Adjust the Fisheye View Orientation [for E919(M), E921(M), E923(M) only] - 3

natural_image Close-up of a mechanical component with a black cylindrical lens and green circuit board, showing red dotted circles highlighting specific parts (no text or symbols visible)
  1. Close the dome cover.

How to Connect Audio In Device

The camera comes with an audio jack where an audio input device, such as a microphone with a built-in amplifier, can be connected. The audio-in jack is covered by a rubber protection.

ACTi E923M - How to Connect Audio In Device - 1

natural_image Close-up of a black electrical plug with a red dotted circle highlighting the tip area (no text or symbols)

WARNING: Do not remove this rubber protection if the audio-in jack will not be used to avoid water or dust from entering the jack.

To connect an audio input device, do the following:

  1. Pull to remove the rubber protection.
  2. Connect the audio input device.

ACTi E923M - How to Connect Audio In Device - 2

text_image Audio Input Jack Audio Device

NOTE: The microphone must have a built-in amplifier. Connecting an ordinary microphone will dwarf sounds and will result in inaudible recording.

  1. If the camera is installed outdoors, be sure to wrap the audio connectors with Waterproof Tape (can be purchased in hardware stores).

DISCLAIMER: ACTi will not be responsible for camera damage due by water leakage caused by improper waterproofing of cables.

How to Replace the Dome Cover

For more discrete surveillance needs, the pre-installed dome cover can be replaced with a smoked, vandal proof dome cover. The smoked dome cover is an optiona accessory; contact your sales agent to purchase.

To replace the dome cover, follow the procedures below:

  1. Open the dome cover.
  2. Remove the six (6) screws securing the dome cover bracket.

ACTi E923M - How to Replace the Dome Cover - 1

natural_image Close-up of a mechanical component with red dotted circles highlighting internal features (no text or symbols visible)
  1. Remove the bracket and then the transparent dome cover.

ACTi E923M - How to Replace the Dome Cover - 2

natural_image Two-step photo showing a hand holding a black plastic component inside a transparent housing, before and after assembly (no text or symbols visible)
  1. Remove the black rubber from the transparent dome cover and place the black rubber to the replacement dome cover.

ACTi E923M - How to Replace the Dome Cover - 3

natural_image Two 3D-rendered objects with red arrows indicating rotation, shown before and after a transformation (no text or symbols)
  1. Install the replacement dome cover and then the bracket.

ACTi E923M - How to Replace the Dome Cover - 4

natural_image Two-step photo showing a hand holding a transparent plastic housing, with red arrows indicating the process (no text or symbols present)
  1. Align the screw holes and secure the six (6) screws.

ACTi E923M - How to Replace the Dome Cover - 5

natural_image Close-up of a mechanical component with red dashed circles highlighting internal features (no text or symbols visible)
  1. Close the dome cover.

Accessing the Camera

Configure the IP Addresses

In order to be able to communicate with the camera from your PC, both the camera and the PC have to be within the same network segment. In most cases, it means that they both should have very similar IP addresses, where only the last number of the IP address is different from each other. There are 2 different approaches to IP Address management in Local Area Networks – by DHCP Server or Manually.

Using DHCP Server to Assign IP Addresses

If you have connected the computer and the camera into the network that has a DHCP server running, then you do not need to configure the IP addresses at all – both the camera and the PC would request a unique IP address from DHCP server automatically. In such case, the camera will immediately be ready for the access from the PC. The user, however, might not know the IP address of the camera yet. It is necessary to know the IP address of the camera in other to be able to access it by using a Web browser.

The quickest way to discover the cameras in the network is to use the simplest network search, built in the Windows system – just by pressing the "Network" icon, all the cameras of the local area network will be discovered by Windows thanks to the UPnP function support of our cameras.

In the example below, we successfully found the camera that we had just connected to the network.

ACTi E923M - Using DHCP Server to Assign IP Addresses - 1

text_image Network Organize Search Active Directory Network and Sharing Center Add a printer Add a wireless device Favorites Desktop Downloads Recent Places Libraries Computer Network ECD-1000-ECD E94--A-XX-138-00054 E922-A-XX-14D-00018 E921-A-XX-14D-00012 E919-A-XX-14D-00008 E98--A-XX-14D-00018 E922-A-XX-14D-00019 E921MA-XX-14D-00018 E91--A-XX-138-00154 E918MA-XX-14D-00018 E97--A-XX-13K-00147 E922MA-XX-14D-00018 E921-A-XX-14D-00018 E919MA-XX-14D-00006 E918-A-XX-14D-00018 BS items

By double-clicking with the left mouse on the camera model, it is possible to automatically launch the default browser of the PC with the IP address of the target camera filled in the address bar of the browser already.

If you work with our cameras regularly, then there is even a better way to discover the cameras in the network – by using IP Utility. The IP Utility is a light software tool that can not only discover the cameras, but also list lots of valuable information, such as IP and MAC addresses, serial numbers, firmware versions, etc, and allows quick configuration of multiple devices at the same time.

The IP Utility can be downloaded for free from http://www.acti.com/IP_Utility

With just one click, you can launch the IP Utility and there will be an instant report as follows:

ACTi E923M - Using DHCP Server to Assign IP Addresses - 2

text_image IP-Address / NetBack 172.16.26.63 / 255.255.255.0 Basic Search Refresh Device Settings Change Network Address Firmware Upgrade Config. Backup Config. Restore Reset Save&Adjust Account admin Password ****** IP Address Server No MAC Address FIV Version Model MulticaF Status 172.16.26.107 E82-A-XX-13C-00018 00:0F TC 0A:5D:1F A1D-580-V6.0E.1E-AC Megaassistant IP Dome 228.5.6.1 172.16.26.126 E81-A-XX-15B-00154 00:0F TC 0A:3E:89 A1D-580-V6.0E.1E-AC Megaassistant IP Dome 228.5.6.1 172.16.26.35 E91B-A-XX-14D-00018 00:0F TC 0D:5P:7F A1D-580-V6.07.1E-AC Megaassistant IP Dome 228.5.6.1 172.16.26.21 E91BWA-XX-14D-00018 00:0F TC 0D:5P:83 A1D-580-V6.07.1E-AC Megaassistant IP Dome 228.5.6.1 172.16.26.34 E91B-A-XX-14D-00008 00:0F TC 0D:5P:90 A1D-580-V6.07.1E-AC Hemispheric Camera 228.5.6.1 172.16.26.37 E91BWA-XX-14D-00009 00:0F TC 0D:5B:71 A1D-580-V6.07.1E-AC Hemispheric Camera 228.5.6.1 172.16.26.177 E921-A-XX-14D-00012 00:0F TC 0D:5B:7F A1D-580-V6.07.1E-AC Hemispheric Camera 228.5.6.1 172.16.26.32 E921-A-XX-14D-00018 00:0F TC 0D:5B:85 A1D-580-V6.07.1E-AC Hemispheric Camera 228.5.6.1 172.16.26.48 E921WA-XX-14D-00018 00:0F TC 0D:5B:99 A1D-580-V6.07.1E-AC Hemispheric Camera 228.5.6.1 172.16.26.33 E922-A-XX-14D-00018 00:0F TC 0D:5B:AD A1D-580-V6.07.1E-AC Megaassistant IP Dome 228.5.6.1 172.16.26.39 E922WA-XX-14D-00018 00:0F TC 0D:5B:C1 A1D-580-V6.07.1E-AC Megaassistant IP Dome 228.5.6.1 172.16.26.43 E923-A-XX-14D-00018 00:0F TC 0D:5B:D5 A1D-580-V6.07.1E-AC Hemispheric Camera 228.5.6.1 172.16.26.79 E923-A-XX-14D-00019 00:0F TC 0D:5B:D6 A1D-580-V6.07.1E-AC Hemispheric Camera 228.5.6.1 172.16.26.38 E923WA-XX-14D-00018 00:0F TC 0D:5B:D9 A1D-580-V6.07.1E-AC Hemispheric Camera 228.5.6.1 172.16.26.123 E94-A-XX-13A/3M/54 00:0F TC 0B:AZ:B9 A1D-580-V6.07.07-AC Megaassistant IP Dome 228.5.6.1 172.16.26.141 EBT-A-XG-13K-0G/47 A1D-580-V6 05:23-AC Megaassistant IP Dome 228.5.6.1 172.16.26.38 E96-A-XX-14D-03B/48 B1D-580-V6 07:13-AC Hemispheric Camera 228.5.6.1 172.16.26.129 SCDI/39B-A-13J-B/77 B9 OF TC 3C:3E:3B ECD-B/IS-V/LS-D5 AC S-DH Embedded Camera Ossider Add / Remove Device Http Port Add Remove

You can quickly see the camera model in the list. Click on the IP address to automatically launch the default browser of the PC with the IP address of the target camera filled in the address bar of the browser already.

Using the Default Camera IP Address

If there is no DHCP server in the given network, the user may have to assign the IP addresses to both PC and camera manually to make sure they are in the same network segment.

When the camera is plugged into network and it does not detect any DHCP services, it will automatically assign itself a default IP:

192.168.0.100

Whereas the default port number would be 80. In order to access that camera, the IP address of the PC has to be configured to match the network segment of the camera.

Manually adjust the IP address of the PC:

In the following example, based on Windows 7, we will configure the IP address to 192.168.0.99 and set Subnet Mask to 255.255.255.0 by using the steps below:

ACTi E923M - Manually adjust the IP address of the PC: - 1

text_image 1 All Control Panel Items ▶ Network and Sharing Center ▶ Search Control Panel Control Panel Home Change adapter settings Change advanced sharing settings View your basic network information and set up connections SISO_NP_PCI (This computer) Network Internet View your active networks Connect or disrespect Network Work networks Access type Connections: Internet Local Area Connection Change your networking settings Set up a wireless connection or network Set up a wireless, broadband, dial-up, ad hoc, or VPN connection; or set up a router or access point. Connect to a network Connect or reconnect to a wireless, wired, dial-up, or VPN network connection. Choose hermigroup and sharing options Access files and printers located on other network computers; or change sharing settings.

ACTi E923M - Manually adjust the IP address of the PC: - 2

text_image 2 Organize Disable this network device Diagnos Local Area Connection Network Internet Disable Status Diagnose Bridge Connections Create Shortcut Delete Rename Properties

ACTi E923M - Manually adjust the IP address of the PC: - 3

text_image 3 Connect using Intel(R) 82567LM-3 Gigabit Network Connection Configure This connection uses the following items: Client for Microsoft Networks VirtualBox Bridged Networking Driver QoS Packet Scheduler File and Printer Sharing for Microsoft Networks Internet Protocol Version 5 (TCP/IPvS) Link Layer Topology Discovery Mapper I/O Driver Link Layer Topology Discovery Responder Install Uninstall Properties Description Transmission Control Protocol/Internet Protocol. The default wide area network protocol that provides communication across diverse interconnected networks. OK Cancel

ACTi E923M - Manually adjust the IP address of the PC: - 4

text_image Protocol Version 4 (TCP/IPv4) Properties You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 192 , 168 , 0 , 99 Subnet mask: 255 , 255 , 255 , 0 Default gateway: Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: Alternate DNS server: Validate settings upon exit Advanced... OK Cancel

Manually adjust the IP addresses of multiple cameras:

If there are more than 1 camera to be used in the same local area network and there is no DHCP server to assign unique IP addresses to each of them, all of the cameras would then have the initial IP address of 192.168.0.100, which is not a proper situation for network devices – all the IP addresses have to be different from each other. The easiest way to assign cameras the IP addresses is by using IP Utility:

ACTi E923M - Manually adjust the IP addresses of multiple cameras: - 1

text_image P Address / NetWest 172.16.26.182 / 255.255.255.0 Refresh Device Settings Charge Network Address Firmware Upgrade Config. Backup Config. Restore Reset Save&Reboot Trial 50 Account address Password 123456 Http Port 90 P Address MAC Address FW Version Model Serial Ita Multicast IP Status 172.16.26.2 80.0F 7C:87:08:85 A10-311-V5.07.05-AC Hemispheric-Camera KOM3911 230.5.6.1 172.16.26.4 80.0F 7C:88:17:C2 A10-310-V4.12.02-AC Mega P-Camera TOM1111 230.5.6.1 172.16.26.6 80.0F Change Network Address Dynamic P Address 172.16.26.7 80.0F Static P Address Starting P Address 182 - 168 - 8 - 101 Natmax 255 - 255 - 255 - 8 Gateway 182 - 168 - 8 - 254 Apply TOM3911 230.5.6.1 KOM3911 230.5.6.1 KOM3911 230.5.6.1 KOM3911 230.5.6.1 KOM3911 230.5.6.1 TOM3911 230.5.6.1 TOM3911 230.5.6.1 TOM3911 230.5.6.1 TOM3911 230.5.6.1 TOM3911 230.5.6.1 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.8 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.7 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.6.2 TOM3911 230.5.4 TOM3911 230.5.6. TOM3911 230.5.6. TOM3911 230.5.6. TOM3911 230.5.6. TOM3911 230.5.6. TOM3911 230.5.6. TOM3911 230.5. TOM3911 230.5. TOM3911 230.5. TOM3911 230.5. TOM3911 230.5. TOM3911 230.5. TOM3911 230.5. TOM3911 230.5. TOM3911 7C:84:87:A7 A10-318-V4 12:08-AC Video Server TCOOIOI 230/5/6/7 TOM3911 7C:84:87:A7 A10-318-V4 12:08-AC Video Server TOMXZI 230/5/6/7 TOM3911 7C:84:87:A7 A10-318-V4 12:08-AC Video Server TOMXZI 230/5/6/7

With the procedure shown above, all the cameras will have unique IP addresses, starting from 192.168.0.101. In case there are 20 cameras selected, the last one of the cameras would have the IP 192.168.0.120.

Later, by pressing the "Refresh" button of the IP Utility, you will be able to see the list of cameras with their new IP addresses.

ACTi E923M - Manually adjust the IP addresses of multiple cameras: - 2

Please note that it is also possible to change the IP addresses manually by using the Web browser. In such case, please plug in only one camera at a time, and change its IP address by using the Web browser before plugging in the next one. This way, the Web browser will not be confused about two devices having the same IP address at the same time.

Access the Camera

Now that the camera and the PC are both having their unique IP addresses and are under the same network segment, it is possible to use the Web browser of the PC to access the camera.

You can use any of the browsers to access the camera, however, the full functionality is provided only for Microsoft Internet Explorer.

The browser functionality comparison:

FunctionalityInternet ExplorerOther browsers
Live VideoYesYes*
Live Video Area ResizableYesNo
PTZ ControlYesYes
Capture the snapshotYesYes
Video overlay based configuration (Motion Detection regions, Privacy Mask regions)YesNo
All the other configurationsYesYes

* When using non-Internet Explorer browsers, free third-party software plug-ins must be installed to the PC first to be able to get the live video feed from the camera:

BrowserRequired Plug-In
SafariQuickTime (http://www.apple.com/quicktime/download/)
Other non-Internet Explorer browsersBasic VLC Media Player (http://www.videolan.org)

Disclaimer Notice: The camera manufacturer does not guarantee the compatibility of its cameras with VLC player or QuickTime – since these are third party softwares. The third party has the right to modify their utility any time which might affect the compatibility. In such cases, please use Internet Explorer browser instead.

When using Internet Explorer browser, the ActiveX control for video stream management will be downloaded from the camera directly – the user just has to accept the use of such control when prompted so. No other third party utilities are required to be installed in such case.

The following examples in this manual are based on Internet Explorer browser in order to cover all functions of the camera.

Assuming that the camera's IP address is 192.168.0.100, you can access it by opening the Web browser and typing the following address into Web browser's address bar:

http://192.168.0.100

Upon successful connection to the camera, the user interface called Web Configurator would appear together with the login page. The HTTP port number was not added behind the IP address since the default HTTP port of the camera is 80, which can be omitted from the address for convenience.

ACTi E923M - http://192.168.0.100 - 1

text_image Web Configurator Login Account Password Language English Login Reset

Before logging in, you need to know the factory default Account and Password of the camera.

Account: Admin

Password: 123456

ACTi E923M - http://192.168.0.100 - 2

ACTi

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Product information

Brand : ACTi

Model : E923M

Category : Security Camera