Magewell

Pro Convert SDI TX - Audio/video converter Magewell - Free user manual and instructions

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Product Type Audio/Video Converter
Brand Magewell
Model Pro Convert SDI TX
Input Interface SDI
Output Interface NDI over Ethernet
Video Encoding NDI, up to 1080p60
Audio Encoding Embedded audio, up to 8 channels
Network Connector RJ45 with PoE support
Power Supply 5V DC, 2.1A via USB or PoE (IEEE 802.3af/at)
Power Consumption Approx. 5W
Dimensions Approx. 110 x 110 x 25 mm
Weight Approx. 200 g
Mounting 1/4-20 thread for camera mount
PTZ Control 8-pin mini-DIN, VISCA protocol
Tally Light Preview (green) and Program (red) via PTZ port
Management Web-based UI, Ethernet over USB (RNDIS/ECM)
Firmware Update Manual via Web UI (.mwf file)
Supported Browsers Chrome 49+, Firefox 61+, Edge, Safari 11.1+, Opera 55+
Operating Temperature 0°C to 40°C
Storage Temperature -20°C to 60°C
Cleaning Wipe with dry cloth; avoid liquids and dust
Safety Use only supplied power adapter; avoid short circuits
Included Accessories Power adapter, USB cable, quick start guide
Warranty 2 years limited hardware warranty

Frequently Asked Questions - Pro Convert SDI TX Magewell

How can I power the Pro Convert SDI TX?
How do I access the web-based user interface?
How do I reset the device to factory defaults?
What should I do if I forgot the administrator password?
How do I update the firmware?
Can I change the NDI source name?
How do I connect a PTZ camera?
What is NDI and how does it work?
How can I monitor the input signal status?
What should I do if the device is not detected on the network?

User questions about Pro Convert SDI TX Magewell

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Download the instructions for your Audio/video converter in PDF format for free! Find your manual Pro Convert SDI TX - Magewell and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Pro Convert SDI TX by Magewell.

USER MANUAL Pro Convert SDI TX Magewell

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TABLE OF CONTENTS

Getting Started03
03
03
04
Installation06
06
07
11
Web UI Configuration13
13
17
18
23
28
31
34
39

FAQ 50

Support 62

Warranty 63

Glossary and Abbreviations 65

Getting Started

Magewell Pro Convert SDI TX - Getting Started - 1

natural_image Two gray rectangular electronic components with 'mAGEWELL' branding, no visible text or symbols on the devices themselves.

Overview

Pro Convert™ family of NDI® encoders, built on NewTek's extremely popular NDI media-over-IP technology, help users reliably bring traditional video signals into IP-based live production and AV infrastructures. Available in 4K and 1080p60 configurations with a choice of input interfaces, the converters enable users to easily and cost effectively connect their existing equipment into NDI-enabled networks.

The ultra-compact Pro Convert devices are ideal for both in-studio and portable field use. Value-added features for live production applications include a 1/4"-20 thread for standard camera-mounting accessories, preview and program tally lights, and NDI-based PTZ camera control. The units can be powered by the included AC adapter or via Power over Ethernet (PoE) for further deployment simplicity.

Key Features

• Support for NDI.
• Support for encoding videos.
• Support for encoding embedded audio.
• Support for PoE (Power over Ethernet).
• Support for plug-and-play.
• Support for Ethernet over USB.
• Support for connection and management of PTZ camera.
• Support for web-based UI remote control.

System Requirements

Network

- Gigabit Ethernet

Supported Web Browser for the Web UI

• Google Chrome version 49 and above
• Microsoft Internet Explorer 11
- Microsoft Edge
- Mozilla Firefox version 61 and above
• Apple Safari 11.1 and above
• Opera 55.0.2994.44 and above

Supported Software

• OBS
- XSplit
- vMix
- VidBlasterX
- Wirecast
streamstar SW
- mimolive
• Any other NewTek NDI® based encoding or streaming software

Pro Convert Family Modules

For now, Magewell has launched the following Pro Convert product modules, and there are some more products upcoming. For the latest listed converters, please visit our official website https://www.magewell.com/pro-convert.

• Pro Convert HDMI 4K Plus
• Pro Convert HDMI Plus
• Pro Convert SDI 4K Plus
• Pro Convert SDI Plus
• Pro Convert HDMI TX
• Pro Convert SDI TX

Installation

Safety Information

Electrical Safety

  • Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.
    • Make sure that you are using the correct power adapter for the local voltage. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.
    • If the power adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer for help.

Operation Safety

  • Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you notice any damage, contact your dealer immediately.
    • To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.
  • Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may become wet.
  • Place the product on a stable surface.
    • If you encounter technical problems with the product, contact your dealer or the Magewell Support Team via support@magewell.net.

Interfaces & Indicators

Input interface of Pro Convert varies according to its supported signal type.

Pro Convert HDMI 4K Plus/Pro Convert HDMI Plus

Magewell Pro Convert SDI TX - Interfaces & Indicators - 1

text_image Screw Mounting Hole SD Card Slot ETH + PoE Power Indicator Power

Magewell Pro Convert SDI TX - Interfaces & Indicators - 2

text_image TSBSDVX Tally: Preview Rotary Switch Tally: Program HDMI HDMI PTZ Control + Tally Light Input Indicator HDMI Input HDMI Output Output Indicator

Note: The SD card function is not available currently.

Pro Convert SDI 4K Plus/Pro Convert SDI Plus

Magewell Pro Convert SDI TX - Interfaces & Indicators - 3

text_image Screw Mounting Hole SD Card Slot NDIT® + PoE Power Indicator Power

Magewell Pro Convert SDI TX - Interfaces & Indicators - 4

text_image Tally: Preview Rotary Switch Tally: Program SDI Output Output Indicator PTZ Control + Tally Light Input Indicator SDI Input

Note: The SD card function is not available currently.

Pro Convert HDMI TX

Magewell Pro Convert SDI TX - Interfaces & Indicators - 5

text_image MACEWELL Screw Mounting Hole SD Card Slot NDI® + PoE Power Indicator USB 2.0 Rotary Switch TSM30VII HDMI PTZ Control + Tally light Input Indicator HDMI Input

Note: The SD card function is not available currently.

Pro Convert SDI TX

Magewell Pro Convert SDI TX - Interfaces & Indicators - 6

text_image MACEWELL Screw Mounting Hole SD Card Slot NDI® + PoE Power Indicator USB 2.0

Magewell Pro Convert SDI TX - Interfaces & Indicators - 7

text_image T8B25V10 Rotary Switch PTZ + TALLY PTZ Control + Tally light Input Indicator SDI Input

Note: The SD card function is not available currently.

Connections

Interfaces and cables varies according to signal supported by Pro Convert.

Magewell Pro Convert SDI TX - Connections - 1

text_image +5V NDI®+POE

1
2

Magewell Pro Convert SDI TX - Connections - 2

text_image HOMI IN PTZ LTally HOMI OUT

3
4
5

Figure1. Pro Conver. HDMI Pos/Pro Conver. HDMI 4K Plus

Magewell Pro Convert SDI TX - Connections - 3

text_image +5V NDI®+POE

1
2

Magewell Pro Convert SDI TX - Connections - 4

text_image IN PTZ-Tally OUT

3
4
5

Figure2. Pro Conver. SDI Plus/Pro Conver. SDI 4K Plus

  1. Plug in the USB cable.

  2. For power supply: Connect the other end of the USB cable to the power adapter.

  3. For Ethernet over USB (RNDIS/ECM): Connect the other end of the USB cable to your computer.

  4. Plug in the Ethernet cable.

  5. For PoE: Connect the other end of the Ethernet cable to a PoE switch or a PoE adapter for power and Ethernet connection.
    • To ensure high speed transmission, it is recommended to connect the Pro Convert unit to a gigabit network.

  6. Plug in the HDMI/SDI cable to connect to the input signal source.

  7. Plug in a PTZ cable to connect to a PTZ camera, an external Magewell Tally light, or a LED matrix screen.
  8. Plug in another HDMI/SDI cable to loopthrough the signal (if needed). There is not an output interface in the Pro Convert HDMI/SDI TX devices.

Magewell Pro Convert SDI TX - Connections - 5

Web UI Configuration

Pro Convert allows you to control your devices via a web-based user interface. With the Web UI, you can monitor the device's working status, input signal status, and configure settings for your sessions.

This chapter takes the Pro Convert HDMI 4K Plus as an example to describe how to access and remotely control your unit via the Web UI, other products consider the same operations.

Accessing the Web UI

If you know your device's IP address, type it into your web browser to display the Web UI. Alternatively, you can access the Web UI in one of the following ways. (1) For Windows7/8/8.1/10 users, you can find and access your Pro Convert device as a Network device in a File Explorer window. (2) Using the Ethernet over USB function. (3) Using NewTek's NDI Studio Monitor, if it's installed on your system.

Magewell Pro Convert SDI TX - Accessing the Web UI - 1

text_image +5V ETH + POE HOMI IN PTZ + TALLY HOMI OUT

Figure1 Connections

Solution 1: using Windows File Explorer

This method is available for Windows7/8/8.1/10 users.

Step 1 Connect your converter via Ethernet and power it up as shown on the left Figure1. Connections.

Open a File Explorer window in one of the following ways.Step 2

  • Click on the Start Button and find File Explorer in the Start menu.
  • Press the Windows logo key 📄E.
  • Select the folder icon on the taskbar.

Magewell Pro Convert SDI TX - Solution 1: using Windows File Explorer - 1

text_image Network Network Computer (C) Media Devices (12) Multifunction Devices (1) Other Devices (3) Pro Convert 400 (967) 1000/7000 Pro Convert 800 (967) 1000/7000 Pro Convert 900 (967) 1000/7000 Pro Convert 900 (967) 1000/7000 Positive (2) Scramark (1)

Figure2. Find your Pro Convert device in the Network > Other Device section

Step 3 Select the Network at the bottom of the list of items on the left side of the File Explorer.

Turn on the network discovery function if prompted. Step 4

Step 5 Find your Pro Convert device in the Other Device section, where it will be shown as "Pro Convert + #board index + (serial number)".

  • The serial number (marked on your device) will be in a form like "B401180706006".
  • The board index (the rotary switch number on your device) is shown like "06" or "#06".

Step 6 Double click the converter icon to open the Web UI of the device in your web browser.

Magewell Pro Convert SDI TX - Solution 1: using Windows File Explorer - 2

text_image http://192.168.66.1

NewTek NDI - PRO CONVERT (#00(B401180706006)) (2160/30p)
Magewell Pro Convert SDI TX - Solution 1: using Windows File Explorer - 3

text_image DESKTOP-ASCNS3Q > DESKTOP-DSOSJSL > DESKTOP-UOVST2V > HD Camera > MYPC > PRO CONVERT PRO CONVERT. AA > Settings > Disconnect NDI.NewTek.com Exit #00 (B401180706006) #00 (B401180706020) #01 (B401180706008)

Figure1. Select NDI stream in NDI Studie Monitor

Solution 2: using Ethernet over USB

RNDIS (For Microsoft)/ECM (For Mac/Linux) provides a virtual Ethernet link to the computer's operating system.

Step 1 Connect the device and your computer using a USB cable as shown on the left.
Step 2 Type the Ethernet over USB IP address in your web browser. The default address is http://192.168.66.1.

The pop-up web UI of the connected device will be shown in your browser.

Please do not change it unless there is a conflict in your network.

Do not connect more than one converter simultaneously to the same system via Ethernet over USB.

Solution 3: using the NDI Studio Monitor

Step 1 Connect your converter via Ethernet and power it up as shown in the Figure1. Connections.

The unit will automatically obtain an IP address by default. If you want to set up a fixed IP address for your device, see Setting Network.

Step 2 Download and install the free NDI Studio Monitor software on a computer which is in the same LAN as the converter. The software can be found on the NewTek official website at

https://www.newtek.com/ndj/tools.

Magewell Pro Convert SDI TX - Solution 3: using the NDI Studio Monitor - 1

text_image NewTek NDI - PRO CONVERT (#00(B401180706006)) (2160/30p)

Figure2 Click the gear iron to open the Web UI

Launch the NDI Studio Monitor software on your computer. Step 3

The application will automatically search for compatible devices on the same LAN.

Step 4 Click Menu button ■ the top-left of the window, and select your converter - device name > channel name.

The video stream from the chosen channel will be displayed.

Click the gear icon at the bottom right of the Studio Monitor.Step 5 The pop-up web UI of the selected device will be shown in your web browser.

Magewell Pro Convert SDI TX - Solution 3: using the NDI Studio Monitor - 2

text_image PROBELL® Home access - 24447 Pro Convert™ HDMI® SIGN IN http://www.hdmi.org/soft@probert/ login: Add: 请勿用 按用户或密码... © 2016 Prochino Digital Engineering, LLC 2016 https://www.procbell.com

Magewell Pro Convert SDI TX - Solution 3: using the NDI Studio Monitor - 3

text_image EDID NDI® PTZ System Admin Change password Sign out Reboot mware Report Log

Signing In/Out

The Web UI allows multi-users to have read/write access to make configuration settings at the same time after login. However, to avoid configuration conflicts, do not operate one device simultaneously.

- The default administrator account name and password are as follows:

Username: Admin

Password: Admin

- It is recommended to change the admin password after login (see modify the admin password). Unlike the password, the administrator username cannot be modified.

- Your account will sign out automatically if there is no operation performed within ten minutes.

Step 2 Signing Out: Click the drop-list icon behind your username at the top-right of the Web UI, and select Sign out. The Reboot function requires administrative rights.

Dashboard

The Dashboard tab in the web UI can show the real-time status and parameters of the Pro Convert device. Click and enter the Dashboard tab to check the device status.

Magewell Pro Convert SDI TX - Dashboard - 1

text_image Network security configuration interface showing network types, sizes, and IP address fields for Ethernet

Checking Basic Information

  • Device name shows the name of your Pro Convert unit. Only the Administrator can modify the device name in the System > Network tab. For detailed information, refer to Setting Device Name.
  • Serial number shows the serial number of your unit, which is also marked on your device.
    • Hardware version shows the hardware version of your unit.
  • Firmware version shows the current firmware version that's installed in your unit. Only the Administrator can update the firmware, via the Firmware tab. For detailed information, refer to Updating the Firmware.

Magewell Pro Convert SDI TX - Checking Basic Information - 1

text_image BRODBELL Network Signal Video ELEC HCP FCE Server Pro Connect™ USB46 Plus IP Address 1200 108529-34 IP Address 1200 108529-34 IP Address 1200 108529-34 IP Address 1200 108529-34 IP Address 1200 108529-34 IP Address 1200 108529-34 IP Address 1200 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 IP Address 1200 108529-34 IP Address 1200 108529-34 IP Address 1200 108529-34 IP Address 1200 108529-34 IP Address 1200 108529-34 IP Address 1200 3167777777777777777777777777777777777777777777777777777777777777777777777

Checking the Current Working Status

  • Input shows the resolution and frame rate of the current input signal. For more detail about the input, go to the Signal tab.
  • Output shows whether an output device is connected to the Pro Convert device.

NOTE: This parameter is not available for TX products.

  • PTZ Control shows the current protocol configured for the converter to communicate with a PTZ camera in the PTZ tab.
    • CPU shows the current CPU usage (the load on the processor, shown as a percentage) of the Pro Convert device.

CPU usage increases when the device is handling more complex video processing tasks (e.g. encoding at higher resolutions and frame rates).

• Memory shows current memory usage.

You can find out the free memory in System > Report tab, subject to administrative rights.

  • Core Temperature shows the current temperature of the unit's processor. Keeping the device free from dust and avoiding a high-temperature work environment may help to avoid overheating of the device. If the core temperature is approaching 100°C, please try to lower the temperature by ensuring a supply of cooler air.
  • Board Index shows the rotary switch number.

You can change the number on the rotary switch to set a different Board Index, which can be used in the generation of the NDI source name.

  • Up Time shows the elapsed time since your device's last boot-up.
    • SD Card shows the capacity of current inserted SD card.
    • Fan Speed shows the current speed of fan, which automatically changes

Magewell Pro Convert SDI TX - Checking the Current Working Status - 1

text_image BAGEWELL® In-Printed Ener Video DVD HOT PTZ Server Pro Convert® 100% 46 Bits Product name Dellinger number Hertzian version FPGA version Pro Convert 1990/2000/2000 Digital card Digital card Digital card USB USB USB Ethernet Concomer 1.0 GHz IP address 192.168.1.60 Send 40.37 Mbps Telephone 525 Mbps USB ENDS Concomer High Start C:\Windows\1\2\168.1.1 Send 80 Mbps Telephone 80 Mbps

according to temperature.

NOTE: This parameter is not available for TX products.

Checking Ethernet Status

• Connection shows Ethernet network connection status.
- Receive shows the current Ethernet receive speed.

- IP Address shows Ethernet IP Address. You can manually change it in the System > Network tab with administrative rights.

- Send shows the current Ethernet transmission speed. NDI can generate high bitrate, dependent on resolution, frame rate and picture content. Observing this value will help to guide you in determining how many NDI streams your LAN can handle.

Magewell Pro Convert SDI TX - Checking Ethernet Status - 1

text_image RIOE 40 Plus Dental socket 100000000000000000000000000000000000000000000000000000000000000000000000000000000000 SOS 192.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.56 ES 192.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.568.56 ES 192.568.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.57 ES 192.568.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.573.57 ES 192.568.573.573.573.573.5

Magewell Pro Convert SDI TX - Checking Ethernet Status - 2

text_image ETHERNET USB BIOS NDI® General Name HDMI KK Res Class 0 Video Business N/A Phone pin 628 pc IF Access 152.888.1.199 If Access 152.888.1.199 If Access 152.888.1.199 If Access 152.888.1.199 If Access 152.888.1.199 If Access 152.888.1.199 If Access 152.888.1.19 If Access 152.888.1.199 If Access 152.888.1.199 If Access 152.888.1.199 If Access 152.888.1.199 If Access 152.888.1.199 If Access 152.888.1 10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 IF Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access If Access IfAccess

Checking Ethernet over USB Status

• Connection shows Ethernet over USB connection status.
- IP Address shows Ethernet over USB JP Address. By default, it is http://192.168.66.1. You can manually change it in the System > Network tab, with administrative rights.
- Send shows current Ethernet over USB send speed.
- Receive shows current Ethernet over USB receive speed.

Checking NDI®Status

Setting NDI parameters refers to NDI.

Do not turn off NDI during video transmission.

- General shows NDI source information.

• Name shows NDI source name configured in the NDI® tab.
- Clients shows the total number of NDI clients receiving the streams sent by your converter.

• Tally shows NDI outputs "on-air" status.

- Preview shows whether the NDI stream has been selected to the Preview bus by any client. If yes, it shows On and is green, otherwise, it is Off and grey.

- Program shows whether the NDI stream has been selected to the Program bus by any client. If yes, it shows On and is red, otherwise, it is Off and grey.

- QoS shows the number of frames dropped in the previous second.

• Video drop frames shows dropped video frames in the previous second.
- Audio drop frames shows dropped audio frames in the previous second.

• Encoding shows the encoding speed in the previous second.

• Video shows the video bitrate for the previous second.
• Audio shows the audio bitrate for the previous second.

• Video shows output NDI video information.

  • Resolution shows the NDI video output resolution that is configured in the Video > OUTPUT section.
  • Frame rate shows the NDI video output frame rate that is configured in the Video > OUTPUT section.

• Audio Shows NDI audio information.

• Sampling shows the sampling rate and bit depth of the audio output.
- Channels shows the total number of NDI audio input channels. The converter supports up to 8 channels of embedded audio. NOTE: Conversion of HDMI audio into the NDI audio format is performed using a conversion factor of -20dBFS (HDMI) = +4dBU (NDI). This is the SMPTE broadcast audio standard for the alignment of references levels between dBu and dBFS.

Signal

Click and enter the Signal tab to check the input signal information detected by the device. The parameters vary with input signal source.

Magewell Pro Convert SDI TX - Signal - 1

text_image RAGEBELL Video content Signal Video ECD NOFF PID Session VIDEO STATUS Resolution 1720-1000Hz 65.00 Hz Color/level 8 Spreading 4kHz Project name: 54 W Color frequency: 87.00 ° Photo count: 20 Characterizer range: Unmarked Audio status Audio status Audio: 4850, 26-35 Código: 3 HDMI STATUS Mode: HDMI WBC transmitted: None: V C: 34 IF Common: False

Magewell Pro Convert SDI TX - Signal - 2

text_image RAGOBELL Audio status Signal Value R30D NCH PID System VIDEO STATUS Audio 4723-10311, 65.00 Hz Audio Height: 8 Audio Rating: 4.44 Audio mode: 54 % Audio frame: 87.79 Audio distance: 20 Audio duration: 144ms Audio position: 144ms AUDIO STATUS: Audio 48000, 16.00 Hz Channel: 2 HDMI STATUS: Audio HDMI HOLD/UNLESS None AC 18 Number None

Checking VIDEO STATUS

• Resolution shows the input video pixel resolution & frame rate.
• Color depth shows the input video color depth, in bits.
• Sampling shows the input video color sampling format.
- Aspect ratio shows the input video aspect ratio.
• Color format shows the input video color encoding format.
• Frame struct shows the input video frame type, 2D or 3D.
• Quantization range shows the quantization range, Full or Limited.
• Saturation range shows the saturation range, e.g. Full or Limited.

Checking AUDIO STATUS

• Sampling shows the input audio sampling rate and bit depth.
• Channels shows the number of input audio channels detected.

Magewell Pro Convert SDI TX - Checking AUDIO STATUS - 1

text_image AUDIO STATUS HDMI STATUS Type HCCI cropped VCC IP current Photo Timing H total Timing V max Timing H max power Timing V max Timing V max power Timing V max width Timing H max width 40000, 16 bits 2 HDMI None 18 50ms 149.50 bits 220.9 bits 192.2 bits 83 bits 44 bits 148 bits 1125 bits 1060 bits 4 bits 5 bits 54 bits INFO FRAME AVI Type Auto2

Checking HDMI STATUS

NOTE: This parameter is available for HDMI products.

• Mode shows the signal type (which is always HDMI for the HDMI product).
- HDCP encrypted shows whether the signal source is HDCP encrypted. In accordance with the related laws and regulations, the device doesn't process HDCP encrypted signals, so the value is None.
• VIC Video Identification Code, which is defined for CEA formats.
• IT content shows whether the transmission package is content.
• 3D struct shows the layout of the two views within a video frame for stereoscopic 3D video. This parameter is only available for 3D signals.
- 3D sub sampling shows the method for subsampling 3D video. This parameter is only available for 3D input signals.
- Pixel rate shows the maximum number of pixels the unit could possibly write to the local memory in one second.
• Timing-H total shows the total number of pixels, horizontally.
• Timing-H active shows the number of active pixels, horizontally.
- Timing-H front porch shows the Front Porch width in pixels.
• Timing-H sync width shows the Sync Pulse width in pixels.
- Timing-H back porch shows Back Porch width in pixels.
- Timing-V total shows the total number of pixels, vertically.
- Timing-V active shows the number of active pixels, vertically.
- Timing-V front porch shows the size of the vertical Front Porch in pixels.
- Timing-V sync width shows the width of the vertical Sync Pulse in pixels.

Magewell Pro Convert SDI TX - Checking HDMI STATUS - 1

text_image VIDEO STATUS Audio status Video type: 1000x1000x, 40.000x Audio mode: 3D Audio size: 4x24 Audio type: 16.0 Audio frame: 287.524 Audio mode: 2D Audio mode: Limited Audio mode: Limited Audio mode: Limited Audio mode: 1000x 24 Bits Audio mode: 8 ISO STATUS Single type: Single ink Single speed: 2G Single type: Single Harmon Speed: 100000000 Frequency: False Acceleration: 0 ST-362 pixelated ID: 0x00002209 Volume: 2202 Pads V notes: 1125 Lanes V color: 1937 Black V color: 1000 Lanes

- Timing-V back porch shows the size of the vertical Back Porch in pixels.

Checking SDI STATUS

NOTE: This parameter is available for SDI products.

  • Link type shows link type of input SDI signal, including single link, dual link, quad link.
  • Link speed shows the current data speed.
  • Stream type shows the number of streams that is contained in the data source.
    • Level B shows whether the input signal is level B format.
    • Interlaced shows whether the input signal is interlaced.
  • Assignment shows the link number, especially when be fed into a source of multi-link interfaces.
  • ST 352 payload ID shows the SMPTE ST 352 video payload identification code for SDI.
    • H total shows the total number of pixels, horizontally.
    • V total shows the total number of pixels, vertically.
    • H active shows the number of active pixels, horizontally.
    • V active shows the number of active pixels, vertically.

Magewell Pro Convert SDI TX - Checking SDI STATUS - 1

text_image AXI Type 0x52 Version 0x53 Length 18 字节 LockUp 0x72 Date 10:00:00 20:00:00 00:00:00 00:00:00 00:00:00 AUDIO Type 0x4 Version 0x73 Length 20.0/161 LockUp 0x72 Date 03:00:00 20:00:00 00:00:00 00:00:00

Magewell Pro Convert SDI TX - Checking SDI STATUS - 2

text_image INFO FRAME AI type 0x12 version 0x02 length 12.5mm 分辨率 0x07 大小 34.60 00 22.99 00 04 00 00 00 00 00 00 AUDIO type 0x04 version 0x01 length 100px 分辨率 0x75 大小 31.60 00 28.99 00 04 00 00 00

Checking INFO FRAME

NOTE: The parameters are available for products which support to input HDMI signals.

Checking AVI

• Type shows the packet type.
• Version shows the packet Version.
• Length shows the length of the AVI InfoFrame payload.
- Checksum shows the packet checksum.
• Data shows the InfoFrame payload.

Checking AUDIO

• Type shows the packet type.
• Version shows the packet version.
• Length shows the length of audio InfoFrame payload.
- Checksum shows the packet checksum.
• Data shows the InfoFrame payload.

Magewell Pro Convert SDI TX - Checking AUDIO - 1

text_image AUDIO Type: 2x14 width: 5x14 width: 30 bytes Chord: 2x13 Size: 31.00 32.18 33.00 34.00 35.18 36 MV-ISO Type: 2x13 Width: 5x13 Length: 25 bytes Chord: 2x14 Size: 41.52 42.54 43.00 44.00 45.18 46.27 47.78 48.20 49.52 50.55 Chord: 31.00 32.00 33.00 34.00 35.18

Checking MW-SPD

MW-SPD only displays when connecting a video game, like a PlayStation, or an Xbox.

• Type shows the packet type.
- Version shows the packet version.
• Length shows the length of source product description InfoFrame payload.
- Checksum shows the packet checksum.
• Data shows the InfoFrame payload.

Video

Click and enter Video tab to check the information detected by the device, and modify the video format according to your needs. By clicking Reset to Default in the bottom right corner of the page, you can cancel your modified settings.

Magewell Pro Convert SDI TX - Video - 1

text_image BACBELL DAVIDENT Signal Name EOGS RGB* PTZ System INPUT Color filters: July 07/25 Qualification: Limited PROCESS Brightness Contrast Saturation Hue Distribution: None Send effects □ Min

Setting INPUT Format

By default, INPUT shows the input information extracted from the signal. If a non-standard signal is incorrectly recognized by the device, you can manually adjust the parameters to correct it.

• Color format

Check the box to select other options, including RGB, YUV BT.601, YUV BT.709 and YUV BT.2020.

- Quantization

Check the box to select other options, including Full and Limited.

Setting PROCESS Format

By default, the video format of NDI streams is the same as that of input source. By clicking Reset to Default in the bottom right corner of the page, you can cancel your settings.

- Brightness

Drag the slider bars to adjust it. Click @ restore to default.

- Contrast

Drag the slider bars to adjust it. Click @ restore to default.

- Saturation

Magewell Pro Convert SDI TX - - Saturation - 1

text_image RAGISHELL INTU COLOR (Input) 10V 88.205 QUARTICUM Uniform PROCESS Brightness Continuous Conversion Flow Distribution Speed offset Motion

Magewell Pro Convert SDI TX - - Saturation - 2

text_image Contrast Saturation Line Distance: None Saturation: None OUTPUT Resolution: Follow input Face ratio: Follow input Aspect ratio: 1.0 0 Color gradient: 0.000000 Quality: Untreated Saturation: Untreated

Drag the slider bars to adjust it. Click to restore to default.

- Hue

Drag the slider bars to adjust it. Click @ restore to default.

- Deinterlace

Select other deinterlace options, including:

  • None – an interlaced source will be encoded with both fields intact.
  • Top field: Duplicate the upper field data vertically to create a full frame.
    • Bottom field: Duplicate the lower field data to create a full frame.

- Special effect

Check the box to set a mirror effect (horizontal flip) of the video.

Setting OUTPUT Format

By default, the video format of the NDI output stream is the same as that of input source.

- Resolution

Follow input is the default. Select or customize your own resolution if necessary.

Frame rate

Follow input is the default. Reduced rates are a Half, a Third or a Quarter of the input frame rate.

- Aspect ratio

Check the box to set a different aspect ratio, then select values for the ratio.

• Color format

Magewell Pro Convert SDI TX - Setting OUTPUT Format - 1

text_image OUTPUT Distortion: None Serial port: 1.1 MHz Normalization: Color/gray Frame rate: 0.000000 □ Normal mode: 125 dB □ Normal distance: 0.000000 □ Normal width: 0.000000 □ Normal height: 0.000000 □ Normal radius: 0.000000 ENCODING Block size: 236 The range is 10% to 20%, it is recommended to use the default value of 100%. In higher static data is better for a good image quality, while I lower and more does the screen on another.

Check the box to select other options, including: YUV BT.601, YUV BT.709, YUV BT.2020.

- Quantization

Check the box to select other options, including: Full, Limited.

- Saturation

Check the box to select other options, including: Full, Limited, Extended.

Setting encoding bitrate ratio

The range of bitrate ratio is 50% to 200%. It is recommended to use the default value of 100%.

A higher bitrate ratio is better for a good image quality and requires higher bandwidth, while a lower one might lead to less satisfactory image quality but require lower bandwidth.

EDID

Click and enter the EDID tab to check the EDID information. By clicking Reset to Default in the bottom right corner of the page, you can cancel your settings. This tab is only available for HDMI products.

Magewell Pro Convert SDI TX - EDID - 1

text_image RIMADELL Denseport Type View S200 HCP F12 System INPUT PORT Settings for the COVID of the environment SmartCD®: when confirms when comprising a key through other. OFF ports 8 7 6 5 4 3 2 1 0 9 8 7 6 5 4 3 89 88 87 86 85 84 83 82 81 80 79 20 21 20 19 18 17 16 15 14 13 22 23 22 21 20 19 18 17 16 15 14 24 25 24 23 22 21 20 19 18 17 26 27 26 25 24 23 22 21 20 28 29 28 27 26 25 24 23 22 30 31 30 30 31 30 31 30 32 33 32 31 30 31 30 34 35 34 33 32 31 36 37 36 35 34 33 38 39 38 37 36 40 41 40 39 42 43 44 45 46 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 OUTPUT PORT

Setting SmartEDID™

NOTE: This function is available for Pro Convert HDMI Plus/4K Plus products.

- SmartEDID™

  • SmartEDID™ enabled by default. When it is disabled, other related functions can not be set.
  • Depending on the input capability of the converter and that of the device connected to the loop-through interface, the converter will smartly select to send the EDID to the video source device, to ensure both the converter and the loop-through device can obtain the signal they support.

- Keep last

  • Keep the last EDID value used.
  • Keep the same EDID setting as the last time. This function is disabled by default. To enable it, the SmartEDID function should also be enabled. When Keep Last is enabled and the loop-through device is disconnected, the current EDID will still be used. The converter will continue receiving signal so the video capture and encoding continues. Otherwise, the converter will resend its EDID to the source device for it to redetermine what format of signal to send. As a result, there could be an interruption to the source signal for a short time.

- Add audio

• Force the the source device to output audio.
- If users connect a monitor which doesn't support audio to the loop-through output, the source device will decide not to output audio. As a result, the Pro Convert will not get any audio input. If Add Audio is enabled, the Pro Convert will communicate with the video source device, forcing it to output audio.

- Limited pixel clock

- If enabled, when the pixel resolution of the loop-through device is beyond the capability of the Pro Convert, a lower pixel resolution will be used in order to avoid the output producing a blank screen.

Setting INPUT EDID

Any of the following actions can be performed on the input EDID of the device.

  • Default: Click Default to reset the current EDID to default values.
  • Import: Click and select an EDID file to import a local EDID file.
  • Export: Click and set the file name to export the current EDID as a .bin file.

Magewell Pro Convert SDI TX - Setting INPUT EDID - 1

text_image Settings for the EDD of the Lumen. How EDD's ability to find when computing a step through choice. 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200

Checking OUTPUT EDID

OUTPUT EDID shows the EDID of the connected loop-through device.

NOTE: This section is not available for TX products.

- Export: Click and set the file name to export the current EDID as a .bin file.

NDI®

NDI® is a standard developed by NewTek to transport IP video over a LAN with high-quality and low latency. Click and enter the NDI tab to configure NDI settings and the Failover function. Note that you need to click Apply at the bottom-right corner of the page to save any changes.

Magewell Pro Convert SDI TX - NDI® - 1

text_image NDA* Settings for NDI which is standard developed by Network to start within an local Ethernet network. Source Values Groups name: psM6 E-mail name: HDMI 40 Plus E-mail ID: 9123-87-705 Hostload Style Hostload ID: 200-005209 Serial https: 200-005209 Serial Number: 4 Follower: Source name: DOS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/OS/CS Status: 000000000000000000000000000000000000000000000000000000000000000000000000000000000

Figure1 Set Source Video parameters in the Web UI

Magewell Pro Convert SDI TX - NDI® - 2

text_image NewTek NDI - PRO CONVERT (#00(B401180706006)) (2160/30p) DESKTOP-ASCNS3Q DESKTOP-DSOSJ5L DESKTOP-UOVST2V HD Camera MYPC PRO CONVERT PRO CONVERT AA Settings Disconnect NDI.NewTek.com Exit #00 (B401180706006) #00 (B401180706020) #01 (B401180706008)

Figure2. Monitor Pro Convert devices using NCI Studio Monitor

Setting Source Video

- Group name shows the group that receives NDI streams sent by your converter.

  • The group name is non case-sensitive, and should contain A to Z, a to z, 0 to 9 and special characters like _. The group name entry can contain comma-separated values, allowing your converter to send to all the groups listed here.
    • The default group is public group.
    • To make a private NDI group, refer to Creating a Private Group.

• Source name shows the NDI source name used for your converter.

  • By default, the source name is #%board-id% (%serial-no%). when you monitor Pro Convert devices using NDI Studio Monitor, the NDI stream name is displayed as on the left in Figure2.
    • You can change the board-id via the rotary switch on your unit.
  • serial-no indicates the unit's serial number, as per the barcode label.
    • %board-id% and %serial-no% are the only supported variables.
  • You can change the Source Name to a string with maximum of 30 characters, containing A to Z, a to z, 0 to 9, spaces and special characters like _#()%.
    • If no text is entered for the Source Name, it will take the default value

Magewell Pro Convert SDI TX - Setting Source Video - 1

text_image NDA® Source Name: Source name: nga@nmi Settings for NDA which is a standard developed by hndla in share sites on a local Channel network Source code: P12 control Web control Follow Source name: n/a in value: n/a Change

%board-id% (%serial-no%) automatically after clicking Apply.

How to create a private NDI Group

By default, all NDI channels are in the public group, visible to all NDI clients on the same LAN. Here's a walkthrough of the basics for creating and joining private groups.

1. Creating a Private Group In Web UI

Step 1 Access the Web UI, and sign in with your account. Then click and enter the NDI®tab.

Change the Group name. Here for example, magewell01.Step 2

A converter is allowed to send streams to multiple groups when setting the Group name as comma-separated values, such as "magewell01,magewell02,magewell03,magewell04".

Click Apply to save your changes.Step 3

Now, any ND1-enabled clients of groups magewell01, magewell02, magewell03, or magewell04 can receive video streams multicasted by your converter on the same LAN.

Magewell Pro Convert SDI TX - Creating a Private Group In Web UI - 1

text_image NCL Access Manager Groups Networks Output Groups Worm Metric: All ungrouped NCL sources New Edit Delete NCL Access Manager Configure NCL Output Group Name: magewellR1 Mname: Internal Stream NCL NewTelecom OK Cancel NCL NewTelecom OK Cancel

Magewell Pro Convert SDI TX - Creating a Private Group In Web UI - 2

text_image RADISHELL Configuration Signal Value ECD HDD PID System NOS* Settings for DOS which is standard produced by HOS to drive inputs at a local Ethernet network. Server Details Data Name: p.pkt Service name: DOS-255.0.9 Service type: 10000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 Multiyear Disk Multiyear PC 239.255.0.9 Serial Mask 239.255.0.9 Transaction: 4 OK Cancel Map name: DOS-255.0.9 (13.9 Pro Capture - HDMI-High) Close

2. Joining In the Private Group In NDI Access Manager

Step 4 Download and install the NDI tools from the NewTek official site https://www.newtek.com/ndl/tools for free. Launch the NDI Access Manager in your system.Step 5

Step 6 Click New in Receive Groups section in the Groups tab, and add the same group that was created in the Pro Convert Web UI. Here for example, magewel01. Click OK.Step 7

Setting Multicast

The convert send NDI streams by TCP by default. After turning on the multicast function, the unit send streams by UDP.

We recommend that you use the default multicast settings.

  • Multicast IP indicates administration scoped addresses, which is valid only for private use within a group.
  • Subnet mask indicates the subnet mask of the multicast.
  • Time to live indicates the number of hops that a packet travels before being discarded in your local network.

Magewell Pro Convert SDI TX - Setting Multicast - 1

text_image MYCOSCELL Generated Signal Value USD NET PRICE Method: Method My Path ID: 209.25160 Sequence code: 209.25160 Time to stay: 4 Follow Source: https://www.mcp.com/ pctc@pctc.pctc IP Address: 103.168.1973361 Change... Provider Control PCT Wizard View control

Magewell Pro Convert SDI TX - Setting Multicast - 2

text_image Free Line 4 Value Scale number: DOS/PCI32/OSGA 3.1.0 Pro Capture HDMI IP address: 992 Web Site Response Control PTC control Win partner Only User support this link Apply

Figure1. Set Receiver Control parameters in the Web UI

Setting Failover

Failover is a method of protecting your NDI transmission from failure. If the source video fails, the backup device begins to provide a service. The initial source will be restored after it recovers. This function is disabled by default.

• Source name shows the backup NDI channel name.
Click Change... and select the failover (backup) video device within the same NDI group as the initial source.
• IP Address shows the IP Address of the backup NDI channel.
The fallover IP Address is automatically obtained after you select the backup NDI source.

Setting Receiver Control

- PTZ control

This function is disabled by default. Turn it on when you want to control a connected PTZ camera through the NDI Studio Monitor, then the PTZ controller interface will be shown in the NDI Studio Monitor.

- Web control

This function is enabled by default. We recommend you keep it turned on, because you cannot open the Web UI by clicking the gear icon in the NDI Studio Monitor if this function is disabled.

Magewell Pro Convert SDI TX - - Web control - 1

text_image Mac96 v30 PC CS/SPRT V1V/ASTR/INTO (USB45) STOCK PRICE

Figure2. NDI Studio Monitor: PTZ controller

Magewell Pro Convert SDI TX - - Web control - 2

text_image Settings Source code: EV/DCR11.0704 (112 Pro Capture) (FDR 86) P Address: 392.466.513996 Change... Border Control PCD control Way control City Use continued sub rights Apply

Using Custom Tally Lights

Pro Convert ^™ supports the use of User customized tally lights through the definition of the pinouts of the PTZ interface. Note that the second you turn on the switch, the Magewell tally light and LED matrix screen will be no longer work. The pinouts of the PTZ interface see Description of Mini-DIN8 Breakout.

PTZ

Pro Convert supports control of multiple PTZ cameras through the 8-pin PTZ control socket. Wire PTZ cameras in a daisy chain if you want to control multiple cameras. Click and enter the PTZ tab to set parameters.

Note:

  • If installing more than one PTZ camera, you need to make sure that all cameras are set to the same protocol ("VISCA"), the same Baud Rate, and are connected in serial mode.
  • If the V addresses of the cameras are set to fixed, the IDs must be different for the converter to determine their identities.
  • If the V address are not fixed, the converter will assign an ID for the PTZ camera automatically. If multiple cameras are connected, the directly connected one is Device 1, the next one in the chain is Device 2, etc.
  • Check your camera manual for instructions on how to set up your PTZ cameras.

Magewell Pro Convert SDI TX - PTZ - 1

text_image INDUSTRILL Outperform Size Value ISO NOT PTZ Stream PTZ CONTROL Settings for the camera connecting to the Context device. Protocol Base rate 4000 Device ID 1 Insert UI Direction Insert UI Direction Among 5 cameras

Setting PTZ Control Parameters

- Protocol

Shows the control language that allows the camera and the converter to communicate to each other. For now, only Sony VISCA Protocol is supported. If multiple cameras are connected, all cameras should also be set to the same value.

- Baud rate

Shows the control data speed. For example, '9600 baud' means that the PTZ control port is capable of transferring a maximum of 9600 bits per second. If multiple cameras are connected, each camera should be set to the same value as used here.

Options are: 2400, 4800, 9600, 19200 and 38400.

By default, the Baud rate is 9600.

- Device ID

Shows the ID of the camera, which allows the controller to identify different PTZ cameras, especially when multiple cameras are connected.

The value ranges from 1 to 7.

By default, the value is 1.

- Invert pan direction

Turn on to reverse the pan-direction movement. You can enable this function to make control more intuitive when the camera is not installed in the normal position.

- Invert tilt direction

Turn on to reverse the tilt-direction movement. You can enable this function to make control more intuitive when the camera is not installed in the normal position.

System

With administrative rights, you can access the System tab to control more functions, such as:

  • Creating or removing general user accounts for accessing the converter
  • Changing passwords for all users of the converter
  • Changing the converter's name
    • Network settings for joining a specific LAN
  • Updating firmware for the latest features and improvements
  • Exporting reports and logs to get technical support
  • Rebooting or resetting the converter to fix problems

Otherwise, the System tab is invisible when you log in as a general user.

Magewell Pro Convert SDI TX - System - 1

text_image MAGREWELL User admin Password Add how User user name: Password Confirm your email OK Cancel

Creating/Removing General Users

After signing in with default admin account, you may need to add general users to give them permissions to do basic operations, like monitoring the device, or setting some of the parameters.

Access the Web UI, and sign in as administrator.Step 1

Click and enter the System > User Management tab.Step 2

Click Add New User.Step 3

Type in the user name, password, and confirm your password.Step 4

  • The username is a string of 3 to 12 characters, which contains the letters A-Z, a-z, numbers 0-9 and underscore.
  • The password is a string of 1 to 32 characters, which contains the letters A-Z, a-z, numbers 0-9 and special characters _

Magewell Pro Convert SDI TX - Creating/Removing General Users - 1

text_image RACKSELL User admin Network Flowserve Report Log USER ADMIN Admin user point and management room But are stored locally on the Connect device. Admin Magnet Add New User Set password

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Click OK.Step 5

Repeat Step 3 to 5 to add multiple users.Step 6

Converters support the addition of up to 15 general users.

Step 7 To delete a user, move the cursor to the user name you want to delete, then click the delete button "X" appeared at the top-right corner.

Confirm the deletion when prompted.Step 8

Magewell Pro Convert SDI TX - Creating/Removing General Users - 2

text_image EDID NOI® PTZ System Admin Change password Sign out Reboot mware Report\Log

Magewell Pro Convert SDI TX - Creating/Removing General Users - 3

text_image BACOSELL Dashboard Signal Views SUG HCM F12 Newer User admin Network Firewall Resort Log USER ADMIN Admin user create and manage users but are stored locally on the Connet device. Admin MegaCell Add New User Set password

Setting Password

After login, You can either set up a password in the user account drop-list, or in the System tab (with administrative rights).

Solution 1: Setting in via the user account drop-list

Access the Web UI, and sign in with your username and password. Ste

Step 2 Click the drop-list icon ▪ beside the logged-in username, and click Change password.

Step 3 In the prompt window, type in your old password, the new password, and confirm your new password.

The password is a string of 1 to 32 characters, which contains letters A-Z, a-z, numbers 0-9 and special characters _\~!@#\$%^&*-=. Click OK.Step 4

Solution 2: Setting in the System tab

Step 1 Access the Web UI and sign in from the administrator account, then you can change any user's password. Click and enter the System tab.Step 2

Step 3 Move the cursor to the specific user name, then click Set password. In the prompt window, type in and confirm your password.Step 4 The password is a string of 1 to 32 characters, which contains letters A-Z, a-z, numbers 0-9 and special characters _\~!@#\$%^&*-+.. Click OK.Step 5

Magewell Pro Convert SDI TX - Solution 2: Setting in the System tab - 1

text_image MAGEBELL User archive Internet Fir mcans Report Log ETHERNET Link status: 1.0 GHz Settings for device name and IP address of Ethernet Device notes: Pre Connect Set IP Address My cards

Magewell Pro Convert SDI TX - Solution 2: Setting in the System tab - 2

text_image User admin Ethernet Firmware Report Iain ETHERNET Settings for accounts and IP address of Dirions File Status: 01 Bits Dashed Name: My Direct Set IP Address Manuals IP Address: 192.368.1.00 Submit map: 259.259.256.0 Directory: 192.368.1.1 DNS access: 66.0.0.3 Apply USB ENO5 List name: My Tand

Setting Device Name

To change device name in the System tab requires administrative rights. By default, the device name is the same as the product model name.

Access the Web UI, and sign in as administrator.Step 1

Step 2 Click and enter the System tab, then select Network.

Enter a new Device name.Step 3

The device name is a string of 1 to 30 non-case sensitive characters, containing letters a to z, A to Z, 0-9, spaces and special characters like _++.

Step 4 Click Apply to save changes, and confirm with Yes when prompted.

Network Settings

To change network connections in the System tab requires administrative rights. You can change the device name while setting network parameters. By default, the Pro Convert unit automatically detects any connected network. You can set a static IP Address if the device failed to auto-configure using DHCP. If multiple devices are connected using Ethernet over USB, change the RNDIS IP address according to your own arrangement.

Setting Ethernet IP Address

Access the Web UI, and sign in as administrator.Step 1

Step 2 Click and enter the System tab, then select Network.

Step 3 Turn on Set IP Address Manually, then enter a new IP address, Subnet mask, Gateway, and DNS server.

Click Apply to save changes.Step 4

When the prompt appears, click Yes.Step 5

Magewell Pro Convert SDI TX - Setting Ethernet IP Address - 1

text_image ETHERNET Settings for User name and IP address of Ethernet Local Address (NAT) IP Address: 192.648.140 Spread rate: 236.234.250 Closing: 193.248.14 DSL speed: 16.000 Asia USB RNDS: Local Address: High Speed Settings for IP address of USB RNDS: IP Address: 192.648.140 / 100 / 1

Step 6 Type the manually assigned IP address in your web browser to access the Web UI, verifying if the network settings work.

Setting Ethernet over USB IP Address

RNDIS (Microsoft's widely used Ethernet over USB protocol)/ECM (Ethernet Control Model) provides a virtual Ethernet link for the converter to connect to a computer operating system.

Note:

  • It is not recommended that you modify this IP address unless there is a conflict on your LAN.
  • Do not connect more than one converter simultaneously to one system when using Ethernet over USB.

Access the Web UI and sign in as administrator.Step 1

Step 2 Click and enter the System tab, then select Network.

Enter a new IP address for Ethernet over USB.Step 3

Step 4 Click Apply to save changes, then click Yes when prompted.

Magewell Pro Convert SDI TX - Setting Ethernet over USB IP Address - 1

text_image MACROWELL Outlooker Type1 Video E2D HCP F2 System User within Network Forms Images Help MANUAL UPDATE Drug and drugs is downloaded from the text to update the device to a specified version naturally. Current version: V1.2097 After it the update file review by drug & drugs on click us upload ONLINE UPDATE Create and update the features to the user with the product, which is also available.

Figure1. Click Manual update

Magewell Pro Convert SDI TX - Setting Ethernet over USB IP Address - 2

text_image RACEWELL User admin Name Manual Update Current version: 10.097 Update to version: 10.097 MANUAL UPDATE Step and drop a downloaded server for here to update the device or special file version manually. 10.097 Update & drop of this download ONLINE UPDATE Check and upgrade the drive to the Current version: 10.097

Figure2 Click update

Magewell Pro Convert SDI TX - Setting Ethernet over USB IP Address - 3

text_image LOCATING REMAVER EX-CAT: 2015, 3rd ed. 2016 Date: May 2016

Figure3. Click Reboot

Updating the Firmware

To update the firmware via the System tab requires administrative rights.

Note: Currently online update is not supported.

Access the Web UI, and sign in as administrator.Step 1

Step 2 Click and enter the System tab, then select Firmware.

Step 3 Click on click to update to select the .mwf firmware update file from your local storage, or just drag and drop the file from your computer into the upload zone.

You can download the Pro Convert firmware package from the Downloads section of the Magewell website:

http://www.magewell.com/downloads/pro-convert.

Click Open to upload the updates package.Step 4

The device will automatically verify the update file.

The unit will upload the file after the file verification is passed.

Step 5 In the Manual Update window, click Update.

DO NOT shut down or reboot the device when updating firmware. Click Reboot to complete the update.Step 6

The changes take effect after you reboot the device.

Step 7 Log in to your unit's Web UI and check the current Firmware version in the Dashboard tab.

The Firmware version should have changed to show the number of the new update.

Magewell Pro Convert SDI TX - Updating the Firmware - 1

text_image Pro Convert HDMI 4K+ Centennial at Tue, 09 Oct 2018 09:04:58 GMT DEVICE GENERAL Board ID: 0 Scale: 6431100756006 Hardware version: 0 Hardware version: 1.5.1% MAC address: 7630 8679 0233 Transaction: 22.75 mgC Jip-toe: 96747 seconds Free memory: 003022K bytes ETHERNET State: 1000 MHz Address: 192.168.1.0 Mail: 209.259.259.0 Outflow: 192.168.1.1

Exporting Reports and Logs

You can export reports and logs from your converter when you want to get help from the Magewell Support team. These files will help our support engineers get a better understanding of your device status and other related equipment like the source device. These operations require administrative rights.

Exporting Reports

Access the Web UI and sign in as administrator.Step 1

Step 2 Click and enter the System tab, then select Report.

Click Export... to generate a .html file.Step 3

When the prompt appears, click Export.Step 4

Magewell Pro Convert SDI TX - Exporting Reports - 1

text_image SYSTEM LOG This is important as an important to the network and request that is a file in which of support. Total: 31 months Level Date/Time Script ① 2018-10-07 16:16:37 User Alert (1972.16.1.22) logged out, session 10 ② 2018-10-07 16:16:27 Start MD transfer ③ 2018-10-07 16:16:37 Stop MD transfer ④ 2018-10-07 16:16:27 User Alert (1972.16.1.159) logged in, session 11 ⑤ 2018-10-07 16:16:04 User Alert (1972.16.1.22) logged in, session 10 △ 2018-10-07 16:15:40 User Alert (1972.16.1.335) session 8 interval ⑥ 2018-10-07 16:04:10 User "R.O.O.C" logged out, session 7 △ 2018-10-07 16:16:17 User Alert (1972.16.1.22) session 8 interval ⑦ 2018-10-07 14:05:48 Start MD transfer ⑧ 2018-10-07 14:05:44 Stop MD transfer ⑨ 2018-10-07 14:05:33 Start MD transfer ⑩ 2018-10-07 14:05:23 Stop MD transfer ⑪ 2018-10-07 14:05:23 User Alert (1972.16.1.559) logged in, session 6 ⑫ 2018-10-07 14:04:37 Signallocked: 13/26:108/26/23 △ 2018-10-07 14:04:33 Samplecheck ⑬ 2018-10-07 14:04:22 Signallocked: 13/26:108/26/23 Clear Export...

Clearing/Exporting All Logs

Access the Web UI and sign in as administrator.Step 1

Step 2 Click and enter the System tab, then select Log.

(Optional) Filter current logs.Step 3

By default, all logs are displayed in the table. Log entries can be categorized as "error", "warning", and "information".

• Total shows the total number of filtered events.
• All: Check to show all logs.

The device can store up to 1000 local log entries. After 1000 entries have been recorded, the oldest entry will be deleted before a new one can be added.

• Information: Check to show information logs - which record user actions or significant system events, e.g. login and signal locked.
- Warning: Check to show warning logs - which mean something has not worked as it should. e.g. Ethernet is disconnected or signal is unlocked.
- Error: Check to show error logs - which mean some serious error has happened.

Step 4 (Optional) Click Export... to get a .html file of all logs.

When prompted in the window, click Export.

(Optional) Click Clear to delete all logs.Step 5

When prompted in the window, click Yes.

Magewell Pro Convert SDI TX - Step 4 (Optional) Click Export... to get a .html file of all logs. - 1

text_image EDID NDI® PTZ System Admin Change password Sign out Reboot mware Report Log

Magewell Pro Convert SDI TX - Step 4 (Optional) Click Export... to get a .html file of all logs. - 2

text_image http://192.168.66.1

Figure1. Connections Figure2. Reset all settings

Magewell Pro Convert SDI TX - Step 4 (Optional) Click Export... to get a .html file of all logs. - 3

text_image Pro Convert™ HTML Version 10 10:24:16 Download settings

Rebooting/Resetting Pro Convert

Rebooting/resetting your Pro Convert when problems are encountered.

Rebooting Pro Convert

⚠ Rebooting your device will not lose any of your configuration settings.

Access the Web UI and sign in as administrator.Step 1

Step 2 Click the drop-list icon behind your username at the top-right of the Web UI and select Reboot. When prompted in the window, click Reboot.Step 3

Resetting All Settings

⚠ Warning: Resetting your device will lose all your configuration data.

Connect the device and your computer with the USB cable.Step 1

Step 2 Launch your web browser and type in the Ethernet over USB address to access the Web UI SIGN IN page.

The default address is http://192.168.66.1. Please do not change it, unless there is a conflict in your network.

Step 3 Click Reset all settings at the top right corner of the SIGN IN page. The reset process may take a few minutes.

FAQ

Magewell Pro Convert SDI TX - FAQ - 1

text_image +5V NDI®+POE 1 2

How to supply power to the Pro Convert

There are 2 ways to power your converter as shown in the left figure:

  1. Via USB: Plug in the supplied 5V power adapter via the USB cable to supply power.
  2. Via PoE: Plug in an Ethernet cable connected to a PoE switch or a PoE adapter for power and Ethernet connection.

Note:

  • Pro Convert devices require a 5V DC source with a current rating of no less than 2.1A.
    • We recommend that you use only the included Magewell accessories.
  • If any included accessory is lost or broken, please contact your Magewell authorized local resellers for help.

Which version of NDI ^® SDK is compatible with Pro Convert?

NewTek NDI ^® 3.5 SDK and later are compatible with Pro Convert.

How long it takes for one frame to be input until it is rendered?

After testing, if NDI Monitor, the NewTek official test software is used to preview the NDI stream, the average delay of transmitting 4K@60Hz signal is about 60ms in a Gigabit Ethernet network.

Magewell Pro Convert SDI TX - Which version of NDI ^® SDK is compatible with Pro Convert? - 1

text_image ROGEMELL® PRO Convert™ SIGN IN How you need an additional Use name: Recommended: 200% Target your product?

Magewell Pro Convert SDI TX - Which version of NDI ^® SDK is compatible with Pro Convert? - 2

text_image +5V ETH + POE HOMI IN PT2 + TALLY HOMI OUT

How to configure Pro Convert via Web UI

Pro Convert allows you to set up and control via a web-based user interface as either an administrator or a general user.

You can get access to the Web UI using Windows File Explorer, through your web browser over a USB connection, or with NDT Studio Monitor software. Here takes the Pro Convert HDMI 4K Plus as an example.

Make sure that at least one of the following web browsers is installed in your system.

• Google Chrome version 49 and above
• Microsoft Internet Explorer 11
- Microsoft Edge
- Mozilla Firefox version 61 and above
• Apple Safari 11.1 and above
• Opera 55.0.2994.44 and above

1. Using Windows File Explorer

This method is available for Windows7/8/8.1/10 users.

Step 1 Connect your converter via Ethernet and power it up as shown on the left.

Open a File Explorer window in one of the following ways.Step 2

  • Click on the Start Button and find File Explorer in the Start menu.
  • Press the Windows logo key 📄E.
  • Select the folder icon on the taskbar.

Magewell Pro Convert SDI TX - Using Windows File Explorer - 1

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Magewell Pro Convert SDI TX - Using Windows File Explorer - 2

text_image http://192.168.66.1

Step 3 Select the Network view at the bottom of the list of items on the left side of the File Explorer.

Turn on the network discovery function if prompted. Step 4

Step 5 Find your Pro Convert device in the Other Device section, where it will be shown as "Pro Convert + #board index + (serial number)".

  • The serial number (marked on your device) will be in a form like "B401180706006".
  • The board index (the rotary switch number on your device) is shown like "04" or "#04".

Step 6 Double click the converter icon to open the Web UI of the device in your web browser.

2. Using your web browser over USB

Step 1 Connect the Pro Convert device to your computer using the USB cable.
Step 2 Launch your web browser, and type in USB RNDIS address to access the Web UI. The default address is http://192.168.66.1.
Step 3 Enter your account and password in the SIGN IN page, and configure the device after you login successfully.

The default admin account (case-sensitive) is Admin, Admin.

Magewell Pro Convert SDI TX - Using your web browser over USB - 1

text_image NewTek NDI - PRO CONVERT (#00(B401180706006)) (2160/30p) DESKTOP-ASCNS3Q > DESKTOP-D5OSJSL > DESKTOP-UOVST2V > HD Camera > MYPC > ✓ PRO CONVERT > PRO CONVERT AA > Settings > Disconnect NDI.NewTek.com Exit #00 (B401180706006) #00 (B401180706020) #01 (B401180706008)

Figure1. Select your NDI channel in NDI Studio Monitor

Magewell Pro Convert SDI TX - Using your web browser over USB - 2

text_image NewTek NDI - PRO CONVERT(#80(B401180706006)) (2160/30p)

Figure2 Click the gear icon to open the Web UI.

3. Using NDI Studio Monitor

Step 1 From a computer on the same LAN, download and install Studio Monitor from NewTek's official site https://www.newtek.com/ndl/tools for free. Run Studio Monitor on your system.Step 2

Step 3 Click the Menu icon ☑ the top left, and select your NDI channel: device name > source name. Click the gear icon at the bottom right of the Studio Monitor.Step 4 The web UI of the selected device will open in your web browser.

Step 5 Enter your account and password in the SIGN IN page, and configure the device after you login successfully. The default admin account (case-sensitive) is Admin. Admin.

Magewell Pro Convert SDI TX - Using NDI Studio Monitor - 1

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How to change device name and source name

Pro Convert allows you to set up and control via a web-based user interface as either an administrator or a general user. Changing the device name requires administrator rights, while changing the source name only requires general user rights.

The following describes the operational steps for changing both parameters via the administrator account. A general user account can only change the video source name, but the steps are the same as those for an administrator.

Access the Web UI, and sign in as administrator.Step 1

1. Changing source name

Click and enter the NDI®tab.Step 2

Change the Source name.Step 3

The default source name is #%board-id% (%serial-no%).

  • board-id indicates the unit's rotary switch number. You can change the board-id by operating rotary switch in your unit.
  • serial-no indicates the unit's serial number (as shown on the barcode label on its surface).
    • %board-id% and %serial-no% are the only supported variables.
  • You can change the source name to a string with maximum of 30 case-sensitive characters, which contains A to Z, a to z, 0 to 9, spaces and special characters like _#0%.
  • The Source Name will be filled in with the default value

%board-id% (%serial-no%) automatically after clicking Apply,

if you leave the parameter empty.

Magewell Pro Convert SDI TX - %board-id% (%serial-no%) automatically after clicking Apply, - 1

text_image iPAGEBELL Default Scan View LOG LOG POST Service User Active Platform Winjears Report Lot ETHERNET Link status: 1.9 Gbps Settings for device name and IP address of Ethernet. Device name: Pre-Context Set IP Address to Microsoft IP Address: 100 KB/45 Show History: 100 KB/45 Description: 100 KB/45 Protocol: 100 KB/45 Add

NDI NewTek NDI - PRO CONVERT (#00(B401180706006)) (2160/30p)
Magewell Pro Convert SDI TX - %board-id% (%serial-no%) automatically after clicking Apply, - 2

text_image DESKTOP-ASCNS3Q DESKTOP-D5OSJ5L DESKTOP-UOVST2V HD Camera MYPC PRO CONVERT PRO CONVERT AA Settings Disconnect NDI.NewTek.com Exit #00 (B401180706006) #00 (B401180706020) #01 (B401180706008)

Click Apply to save your changes.Step 4

2. Changing device name

Click and enter the System > Network tab.Step 5

Change the Device name.Step 6

The device name is a string of 1 to 30 non-case sensitive characters, containing letters a to z, A to Z, 0-9; spaces and special characters like _-+.

Step 7 Click Apply to save your changes, and then click Yes when prompted.

It may take a few minutes for your settings to take effect.

3. Verify your settings

Step 8 Click and enter the Dashboard tab in the Web UI to check the Device name, and Name in the NDI® > General section, or verify them by launching NewTek NDI Studio Monitor to check the device name and NDI source name shown there. The values should be the same as your settings.

Download the Studio Monitor software from the NewTek official website https://www.newtek.com/ndi/tools for free.

Magewell Pro Convert SDI TX - Verify your settings - 1

text_image http://192.168.66.1

Magewell Pro Convert SDI TX - Verify your settings - 2

text_image IMAGEWELL® Reset all settings Pro Convert™ HDMI® SIGN IN Enter your account and password Use name Password SIGN IN Target your password!

How to reset a Pro Convert device

⚠ Warning: Resetting your device will lose all your configuration data.

Connect your converter to your computer.Step 1

Step 2 Launch your web browser, and type in the USB RNDIS address to access the Web UI SIGN IN page.

The default address is http://192.168.66.1. Please do not change it unless there is a conflict on your network.

Step 3 Click Reset all settings at the top right corner of the SIGN IN page. The reset process may take a few minutes.

Magewell Pro Convert SDI TX - How to reset a Pro Convert device - 1

text_image IMAGEBELL® User admin Network Firmware Project Init FIRMWARE Loaded device to the latest version, employ the latest features and Implements, appreciate your assets. Current Version: 910.276 New Version: Your Software is up to date. Manual options

Figure1. Click Manual update

Magewell Pro Convert SDI TX - How to reset a Pro Convert device - 2

text_image ANGESELL® Copyright Sign Video FDD VOP PTE System Open admin Auto Firmware Current version 10.25% Updated version 10.27% Manual updates Update

Figure2. Click update

FIRMWARE

Upgrade device to the latest version

enjoy the latest featured and

Firmware update completed. You need to reboot device

for the update to take effect.

网站查询

Figure3. Click Reboot

How to manually update the firmware for Pro Convert

You can update firmware via the Web UI with administrative rights.

Access the Web UI and sign in as administrator.Step 1

Step 2 Click and enter the System tab, then select Firmware.

Click on Manual update.Step 3

Select the .mwf firmware update file from your local storage.Step 4

You can download the Pro Convert firmware package from the

Downloads section of the Magewell website:

http://www.magewell.com/downloads/pro-convert.

Click Open to upload the updates package.Step 5

The device will automatically verify the update file.

The unit will upload the file after the file verification is passed.

Step 6 In the Manual Update window, click Update.

The device will verify the update file and automatically upload it if the verification is successful.

Step 7 In the Manual Update window, click Update.

⚠ DO NOT shut down or reboot the device during updating procedure.

After loading successfully, click Reboot to complete the update.Step 8

The reboot process may take a few minutes.

Step 9 Login to the Web UI again and check the current Firmware version number in the Dashboard tab.

The Firmware version should now show the number of the new update.

Magewell Pro Convert SDI TX - Step 9 Login to the Web UI again and check the current Firmware version number in the Dashboard tab. - 1

text_image RACEWELL User admin Network Password Report Log USER ADMIN Add user admin and management but are stored locally on the Convert device. Admin Mawell Add Now User Set password

Magewell Pro Convert SDI TX - Step 9 Login to the Web UI again and check the current Firmware version number in the Dashboard tab. - 2

text_image http://192.168.66.1

Figure1 connections Figure2 Reset al settings

Magewell Pro Convert SDI TX - Step 9 Login to the Web UI again and check the current Firmware version number in the Dashboard tab. - 3

text_image Pro Connect HOME 登录 http://www.hoc.net 登录 http://www.hoc.net

What to do if you forgot the password

If you are a general user, ask your administrator to set a new password for you. If you are the administrator, you need to reset all settings back to default values, then set a new admin password.

1. To reset a general user's password.

Access the Web UI and sign in as administrator.Step 1 Click and enter the System tab.Step 2

Step 3 Click the Set password link which appears when your mouse hovers over the user name.

Step 4 Type in new password and confirm the new password as prompted in the window.

The password is a string of 1 to 32 case-sensitive characters, which contains A-Z, a-z, 0-9 and special characters _\~!@#\$%^&*-+ . Click OK.Step 5

2. To set a new admin password.

Connect the device to a computer with the USB cable.Step 1

Type in the USB RNDIS address to your web browser.Step 2

The default IP address of USB RNDIS is http://192.168.66.1. Please do not modify it unless there is a conflict on your network.

Step 3 Click Reset all settings at the top-right corner of the SIGN IN page. The reset process may take a few minutes, and all configuration data will be lost – not just the passwords.

Step 4 Sign in to the Web UI via the default admin account (case-sensitive): Admin, Admin.

Click and enter the System tab.Step 5

Step 6 Click the Set password link which appears when your mouse hovers over the user name.

Step 7 Type in new password, and confirm the new password as prompted in the window.

The password is a string of 1 to 32 case-sensitive characters, which contains letters A-Z, a-z, numbers 0-9 and special characters _-!@#\$%^&*-=.

Click OK.Step 8

Magewell Pro Convert SDI TX - To set a new admin password. - 1

natural_image Illustration of a laptop connected to a device via cable, no text or symbols present

Figure1 Connections

Magewell Pro Convert SDI TX - To set a new admin password. - 2

text_image Select Command Prompt Windows TCP Configuration Ethernet adapter ethernet: connection-specific DNS suffix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Link local IPv Address. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. IPv Address. ........ 192.108.69_1 Subset Mask. ........ 355.255.255.0 Default Gateway. ........ 192.108.69_1 Ethernet adapter ethernet 2: connection-specific DNS suffix . Link local IPv Address. ....... 192.108.69_1 IPv Address. ....... 192.108.69_1 Subset Mask. ....... 355.255.255.0 Default Gateway. ....... 192.108.69_1 Ethernet adapter ethernet 3: connection-specific DNS suffix . Link local IPv Address. ....... 192.108.69_1 IPv Address. ....... 192.108.69_1 Subset Mask. ....... 355.255.255.0 Default Gateway. ....... 192.108.69_1 Ethernet adapter ethernet 4: connection-specific DNS suffix . Link local IPv Address. ....... 192.108.69_1 IPv Address. ....... 192.108.69_1 Subset Mask. ....... 355.255.255.0 Default Gateway. ....... 192.108.69_1

Figure 7. Windows

How to retrieve your USB RNDIS IP Address

Step 1 Connect the device and your computer with a USB cable as shown in Solution 2, using USB RNDIS.

Take the following steps according to your operating system.Step 2

- For Windows users

  1. Type cmd in the search bar to start the command interpreter.
  2. Type in ipconfig, and find an IPv4 address of the form 192.168.xxx.2, as shown in Figure1. Windows.

- For Linux users

  1. Launch the terminal.
  2. Type in ifconfig -a, and find an IPv4 address of the form 192.168.xxx.2, as shown in Figure2. Linux.

- For Mac users

  1. Click the System Preferences icon in the Dock or choose Apple menu > System Preferences.
  2. Choose Pro Gearbox HDMI, and check the IP Address, as shown in Figure3. Mac.

If 192.168.xxx.2 is taken, the IP address would automatically change to another value within the ranges of 192.168.xxx.2 to 192.168.xxx.254.

Type in 192.168.xxx.1 in your web browser to access the Web UI.Step

Magewell Pro Convert SDI TX - How to retrieve your USB RNDIS IP Address - 1

text_image m@m-System-Product-Name:~ m@m-System-Product Name:~$ ifconfig -a enp0s20u1 Link encap:Ethernet HWaddr 52:a0:c8:a7:30:da inet addr:192.168.66.2 Bcast:192.168.66.255 Mask:255.255.255.0 inet6 addr: fe80:fdd8b:5309:1f66:4a2c/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:32 errors:0 dropped:0 overruns:0 frame:0 TX packets:33 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:4312 (4.3 KB) TX bytes:0811 (6.8 KB) enp2s0 Link encap:Ethernet HWaddr 74:d4:35:3d:fd:Bc inet addr:192.168.1.193 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80:f27a:b042:8980:a949/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:63136 errors:0 dropped:0 overruns:0 frame:0 TX packets:28725 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:76043093 (76.0 MB) TX bytes:2715888 (2.7 MB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0. inet6 addr::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:560 errors:0 dropped:0 overruns:0 frame:0

Figure1 Linux

Magewell Pro Convert SDI TX - How to retrieve your USB RNDIS IP Address - 2

text_image Location: Automatic Pro Convert Connected Wi-Fi Connected Bluetooth PAN Not Connected USB 10/...00 LAN Not Connected Thunde...It Bridge Not Connected Status: Connected Pro Convert is currently active and has the IP address 192.168.66.2. Configure (IPv4: Using DHCP) IP Address: 192.168.66.2 Subnet Mask: 265.255.255.0 Router: DNS Server: Search Domains: Advanced... Smart Apply

Figure4 Mac

Support

Get the Latest Information

If you have any problems using Magewell products or need more technical information, please visit the following.

  • Tutorial video: http://www.magewell.com/tv
  • YouTube channel: Magewell Video Capture Device
    • Knowledge base: http://www.magewell.com/kb/pro-convert
    • Official website: http://www.magewell.com/pro-convert

Technical Support

Contact the Magewell Technical Support Team at support@magewell.net.

Warranty

Limited Warranty

Except otherwise set between you and Magewell in advance in a written form, the free limited warranty service starts from the date on your proof of purchase. The proof can be: sales contract, formal sales receipt, invoice or delivery note. The earliest date of these proofs is the starting date of the free limited warranty.

The period of free limited warranty goes as below:

• Pro Convert Family: two (2) years;
• The USB cable and power adapter provided as accessories: one (1) year;

How to get the limited warranty

  1. Please contact the Magewell support team by email (support@magewell.net) first, to determine whether your problem can only be solved by returning it to Magewell for repair. Magewell might ask you to take photos of the front and back of the defective products.
  2. Magewell will issue an RMA letter to you if it is confirmed that you need to return the faulty product for further examination or repair. Please fill in the RMA with necessary information as required. If it is regular repair, you will be responsible for the shipping cost, duties and insurance cost (if applicable); if the product is DOA, Magewell will be responsible for the shipping cost.
  3. If some components need to be replaced, Magewell will decide to repair, renovate or replace the components by itself. Magewell may use new or repaired component to repair the product. The repaired product can be expected to work normally and the performance to remain the same. Repaired products can work in a good working condition and at least function the same as the original unit. The original replaced component will become the property of Magewell and components which are replaced for the client will become his/her property.
  4. If the product is within warranty, Magewell will repair or replace the faulty units at its own discretion. In circumstances where the faulty unit is replaced by another one, Magewell may use new, repaired or renovated units. The faulty unit will then become the property of Magewell while the replacement unit will become the property of the purchaser.
  5. If the warranty expires, Magewell will inform the purchaser whether the products can be repaired and the maintenance costs they need to pay. If purchasers

decide to repair, Magewell will repair, renovate, or replace the components after receiving the maintenance costs. If purchasers give up repairing, Magewell will dispose of the faulty unit if the purchaser chooses that option.

  1. The repaired or replaced product assumes 1) the remaining term of the Warranty of the replaced unit or faulty unit; 2) ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. The extended warranty is only valid for repaired/replaced components.
  2. The period of service depends on the client's location (country and area) and the product.

To view the complete warranty policy, please visit www.magewell.com/quality-assurance.

Glossary and Abbreviations

Board Index

Board Index indicates the rotary switch number located in the Pro Convert. It helps users to mark and identify multiple devices

ECM

Ethernet Control Model (ECM) provides a virtual Ethernet link for mac users used on top of USB.

EDID

Extended Display Identification Data (FDID) is a metadata format for display devices to describe their capabilities to a video source.

Failover

Failover is used to provide a high degree of reliability. It switches to a standby NDI source channel upon the failure of the previously active source.

NDI®

NDI (Network Device Interface) is a standard developed by NewTek to transport video, audio & metadata over a local Ethernet network. Visit https://www.newtek.com/ndi/ for more information.

PoE

Power over Ethernet (PoE) is a networking feature defined by the IEEE 802.3af and 802.3at standards. PoE allows a single cable to provide both data connection and electric power to attached devices.

PTZ Camera

Pan-tilt-zoom (PTZ) cameras are those that are capable of remote control of direction (pan & tilt) and lens zoom.

QoS

Quality of service (QoS) is the description or measurement of the overall performance of a service. To quantitatively measure quality of service, several related aspects of the network service are often considered, such as packet loss, etc.

RNDIS

Remote Network Driver Interface Specification (RNDIS) is a Microsoft proprietary protocol used on top of USB. It provides a virtual Ethernet link to operating systems.

Tally

Tally lights comprise one or more signal-lamps on a professional video camera or monitor, to show when the device is on-air. A preview tally signal is typically green, while a program one is usually shown using the colour red.

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Product information

Brand : Magewell

Model : Pro Convert SDI TX

Category : Audio/video converter