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USER MANUAL IK-4142B-MH/W Hikvision
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Abstract geometric pattern with gray, blue, and white diamond shapes arranged in a grid (no text or symbols)
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Blue background with white globe and hand symbol (no text or numbers)Network Video Recorder
User Manual
User Manual
COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all informaon, including, among others, wordings, pictures, graphs are the properes of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinaer referred to be "Hikvision"). This user manual (hereinaer referred to be "the Manual") cannot be reproduced, changed, translated, or distributed, parally or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise spulated, Hikvision does not make any warranes, guarantees or representaons, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instrucons for using and managing the product. Pictures, charts, images and all other informaon hereinaer are for descripon and explanaon only. The informaon contained in the Manual is subject to change, without noce, due to rmware updates or other reasons. Please nd the latest version in the company website
(hp://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
HiLook and other Hikvision's trademarks and logos are the properes of Hikvision in various jurisdicons. Other trademarks and logos menoned below are the properes of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED "AS IS", WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
FCC compliance: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residential installaon. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that interference will not occur in a parcular installaon. If this product does cause harmful interference to radio or television recepon, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separaon between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operaon..
EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Direcve 2014/30/EU, the LVD Direcve 2014/35/EU, the RoHS Direcve 2011/65/EU.

2012/19/EU (WEEE direcve): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collecon points. For more informaon see: www.recyclethis.info

2006/66/EC (baery direcve): This product contains a baery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentaon for speci baery informaon. The baery is marked with this symbol, which may
include leering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to your supplier or to a designated collecon point. For more informaon see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operaon is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
Under Industry Canada regulaons, this radio transmier may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmier by Industry Canada. To reduce potenal radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communicaon.
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.
- Proper conguraon of all passwords and other security sengs is the responsibility of the installer and/or end-user.
- In the use of the product, you must be in strict compliance with the electrical safety regulaons of the naon and region. Please refer to technical specicaons for detailed informaon.
- Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100\~240 VAC, 48VDC or 12 VDC according to the IEC60950-1 standard. Please refer to technical speciaons for detailed informaon.
- Do not connect several devices to one power adapter as adapter overload may cause over-heang or a re hazard.
- Please make sure that the plug is rmly connected to the power socket.
- If smoke, odor or noise rise from the device, turn o the power at once and unplug the power cable, and then please contact the service center.
Prevenve and Cautionary Tips
Before connecng and operang your device, please be advised of the following ps:
- Ensure unit is installed in a well-venlated, dust-free environment.
● Unit is designed for indoor use only. - Keep all liquids away from the device.
- Ensure environmental conditions meet factory specicaons.
- Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit.
- Use the device in conjuncon with an UPS if possible.
● Power down the unit before connecng and disconnectng accessories and peripherals.
● A factory recommended HDD should be used for this device. - Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used baeries according to the instrucons provided by the manufacturer.
Applicable Models
This manual is applicable to the models listed in the following table.
| Series | Model |
| NVR-100MH-D/W | NVR-104MH-D/W |
| NVR-108MH-D/W |
Symbol Convenons
The symbols that may be found in this document are dened as follows.
| Symbol | Description |
NOTE | Provides additional informaon to emphasize or supplement important points of the main text. |
WARNING | Indicates a potentially hazardous situaon, which if not avoided, could result in equipment damage, data loss, performance degradaon, or unexpected results. |
DANGER | Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury. |
Product Key Features
General
- Connectable to network cameras, network dome and encoders.
- Connectable to the third-party network cameras via HIK, ONVIF, private RTSP protocols.
- Connectable to the smart IP cameras.
- PAL/NTSC adapve video inputs.
● Supports H.265+/H.265/ H.264+/H.264 video streams.
● Each channel supports dual-stream. - Up to 8 network cameras can be connected.
- Independent conguraon for each channel, including resoluon, frame rate, bit rate, image quality, etc.
● The quality of the input and output record is congorable.
Local Monitoring
- HDMI™/VGA outputs at up to 1920×1080 resoluon.
- Mulple screen display in live view is supported, and the channel display sequence is adjustable.
● Live view screen can be switched in group, and manual switch and automac cycle live view are also provided, and the interval of automac cycle can be adjusted. - Congurable main stream and sub-stream for the live view.
- Quick seng menu is provided for live view.
- Moon detecon, video tampering, VCA (Video Content Analysis) alarm, video excepon alert and video loss alert funcons.
- Privacy mask.
● Supports mulple PTZ protocols; PTZ preset, patrol and pattern. - Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
● 1 SATA hard disk of 6 TB capacity can be connected.
● Supports S.M.A.R.T. and bad sector detecon.
- HDD quota management; different capacity can be assigned to different channel.
Recording and Playback
- Holiday recording schedule conguraon.
-
Connuous and event video recording parameters.
-
Mulple recording types: manual, connuous, alarm, moon, moon | alarm, moon & alarm.
● 8 recording me periods with separated recording types each day. - Pre-record and post-record for alarm, moon detecon for recording, and pre-record me for schedule and manual recording.
- Searching record les by events (alarm input/moon detecon/VCA).
● Playback by sub-periods. - Tag adding for record les, searching and playing back by tags.
- Locking and unlocking record les.
- Local redundant recording.
- Provides playback interface with easy and exible operaon.
- Searching and playing back record les by camera No., recording type, start me, end me, etc.
● Smart search for the selected area in the video. - Zooming in when playback.
- Reverse playback of mul-channel.
● Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and locang by dragging the mouse.
● Supports thumbnails view and fast view during playback. - Up to 4/8-ch synchronous playback.
Backup
● Export video data by USB or SATA device.
- Export video clips when playback.
● Management and maintenance of backup devices.
Alarm and Excepon
● Congurable arming me of alarm input/output.
- Alarm for video loss, moon detecon, VCA, video tampering, HDD full, HDD error, network disconnected, IP conicon, and illegal login, abnormal record, etc.
- Alarm triggers full screen monitoring, audio alarm, nofying surveillance center, sending email and alarm output.
● Automac restore when system is abnormal.
● Supports line crossing detecon and intrusion detecon.
● VCA alarm message push via HiLookVision mobile client.
Other Local Funcons
- Three-level user management; admin user is allowed to create many operang accounts and denote their operang permission, which includes the limit to access any channel.
- Admin password reseng by exporng/imporng the GUID le.
- Operaon, alarm, excepons and log recording and searching.
● Manually triggering and clearing alarms. - Import and export of device conguraon informaon.
Network Funcons
● 10 /100 Mbps self-adapve Ethernet interface.
- IPv6 is supported.
- TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, and SMTP are supported.
● TCP, UDP and RTP for unicast.
● Auto/Manual port mapping by UPnP ^TM .
● Supports access by HiLookVision.
- Remote reverse playback via RTSP.
● Supports accessing by the plaorm via ONVIF.
- Remote search, playback, download, locking and unlocking of the record les, and the breakpoint resume is supported for downloading les.
- Remote viewing of the device status, system logs and alarm status.
- Remote keyboard operaon.
- Remote locking and unlocking of control panel and mouse.
- Remote HDD formatting and program upgrading.
- Remote system restart and shutdown.
● Alarm and excepon informaon can be sent to the remote host
- Remotely start/stop recording.
● Remotely start/stop alarm output.
- Remote PTZ control (depending on models).
- Remote JPEG capture.
- Embedded WEB server.
- Upgrade by FTP server.
Development Scalability:
- SDK for Windows and Linux system.
● Source code of applicaon soware for demo.
● Development support and training for applicaon system.
TABLE OF CONTENTS
Chapter 1 Introduction....14
1.1 Front Panel 14
1.2 USB Mouse Operaon....14
1.3 Rear Panel 15
Chapter 2 Getting Started....17
2.1 Device Startup and Acvaon....17
2.1.1 Startup and Shutdown the NVR....17
2.1.2 Acvate Your Device....18
2.1.3 Use the Unlock Pattern for Login 20
2.1.4 Login and Logout....23
2.1.5 Reset Your Password 24
2.2 Use the Wizard for Basic Conguraon 25
2.3 Adding and Connecng the IP Cameras....28
2.3.1 Acvate the IP Camera....28
2.3.2 Add the Online IP Cameras ...... 29
2.3.3 Edit the Connected IP Cameras and Congure Customized Protocols ...... 32
Chapter 3 Live View ....36
3.1 Live View Status Icons....36
3.2 Operaons in Live View Mode 36
3.2.1 Right-Click Menu 36
3.2.2 Quick Setng Toolbar in Live View Mode 37
3.3 Adjuste Live View Sengs 39
3.4 Channel-zero Encoding....42
Chapter 4 PTZ Controls ....43
4.1 Conguring PTZ Setngs 43
4.2 Seng PTZ Presets, Patrols & Patterns....45
4.2.1 Customizing Presets 45
4.2.2 Calling Presets....45
4.2.3 Customizing Patrols....46
4.2.4 Calling Patrols....47
4.2.5 Customizing Patterns .... 48
4.2.6 Calling Patterns ....48
4.2.7 Customizing Linear Scan Limit....49
4.2.8 Calling Linear Scan....50
4.2.9 One-touch Park 50
4.2.10 PTZ Control Panel 52
Chapter 5 Recording Settings....54
5.1 Conguring Parameters....54
5.2 Conguring Recording Schedule 56
5.3 Conguring Moon Detecon Recording 59
5.4 Conguring Alarm Triggered Recording....61
5.5 Conguring VCA Event Recording 62
5.6 Manual Recording 64
5.7 Conguring Holiday Recording....64
5.8 Conguring Redundant Recording 65
5.9 Files Protecon....67
5.9.1 Locking the Recording Files....67
5.9.2 Seng HDD Property to Read-only 70
Chapter 6 Playback....72
6.1 Playing Back Record Files 72
6.1.1 Instant Playback 72
6.1.2 Playing Back by Normal Search 72
6.1.3 Playing back by Smart Search 76
6.1.4 Playing Back by Event Search ....78
6.1.5 Playing Back by Tag 80
6.1.6 Playing Back by System Logs 82
6.1.7 Playing Back External File....84
6.1.8 Playing Back by Sub-periods 84
6.2 Auxiliary Funcons of Playback....85
6.2.1 Playing Back Frame by Frame 85
6.2.2 Fast View 86
6.2.3 Digital Zoom 86
6.2.4 File Management 87
Chapter 7 Backup....88
7.1 Backing up Record Files....88
7.1.1 Backing up by Normal Video Search 88
7.1.2 Backing up by Event Search....90
7.1.3 Backing up Video Clips 91
7.2 Managing Backup Devices....92
Chapter 8 Alarm Settings....93
8.1 Seng Moon Detecon Alarm....93
8.2 Seng Sensor Alarms 95
8.3 Detecng Video Loss Alarm 97
8.4 Detecng Video Tampering Alarm 98
8.5 Line Crossing Detecon Alarm 100
8.6 Intrusion Detecon Alarm....101
8.7 Handling Excepons Alarm 103
8.8 Seng Alarm Response Acons ....104
8.9 Triggering or Clearing Alarm Output Manually....107
Chapter 9 Network Settings ....108
9.1 Conguring General Setngs ...... 108
9.2 Conguring Wi-Fi Setngs....108
9.3 Conguring Advanced Setngs 109
9.3.1 Conguring HiLookVision....109
9.3.2 Conguring DDNS....111
9.3.3 Conguring NTP Server 113
9.3.4 Conguring More Settings 114
9.3.5 Conguring Email 115
9.3.6 Conguring NAT 116
9.3.7 Checking Network Trac 120
9.4 Conguring Network Detecon 121
9.4.1 Tesng Network Delay and Packet Loss 121
9.4.2 Exporng Network Packet....121
9.4.3 Checking the Network Status....122
9.4.4 Checking Network Stascs....123
Chapter 10 HDD Management ....124
10.1 Inializing HDDs 124
10.2 Conguring Quota Mode 125
10.3 HDD Detecon 126
10.4 Conguring HDD Error Alarms 128
Chapter 11 Camera Settings ....130
11.1 Conguring OSD Setngs 130
11.2 Conguring Privacy Mask....131
11.3 Conguring Video Parameters .... 132
Chapter 12 Device Management and Maintenance ....133
12.1 Viewing System Informaon....133
12.2 Searching & Export Log Files....133
12.3 Imporng/Exporng Conguraon Files 136
12.4 Upgrading System 136
12.4.1 Upgrading by Local Backup Device 136
12.4.2 Upgrading by FTP 137
12.5 Restoring Default Sengs....138
Chapter 13 Others ....139
13.1 Conguring General Sengs ...... 139
13.2 Conguring DST Sengs....140
13.3 Conguring More Settings for Device Parameters....140
13.4 Managing User Accounts .... 141
13.4.1 Adding a User 141
13.4.2 Deleng a User....144
13.4.3 Eding a User 144
Chapter 14 Appendix ....147
14.1 Glossary....147
14.2 Troubleshoong 148
Chapter 1 Introduction
1.1 Front Panel

Figure 1-1 NVR-100MH-D/W Series
Table 1-1 Descripon of Front Panel
| No. | Icon | Description |
| 1 | [A405] | Indicator turns red when NVR is powered up. |
| 2 | ![]() | Indicator lights in red when there is data transmission. |
| 3 | [H08X] | Indicator blinks blue when network conncon is funconing properly. |
1.2 USB Mouse Operation
A regular 3-buon (Le/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
Step 2 The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible reason may be that the two devices are not compatible, please refer to the recommended the device list from your provider.
The operaon of the mouse:
Table 1-2 Descripon of the Mouse Control
| Name | Action | Description |
| Le-Click | Single-ClickDouble-Click | Live view: Select channel and show the quick set menu.Menu: Select and enter.Live view: Switch between single-screen and mul-screen. |
| Click and Drag | PTZ control: pan, lt and zoom.Video tampering, privacy mask and moon detecon: Select target area.Digital zoom-in: Drag and select target area.Live view: Drag channel/me bar. | |
| Right-Click | Single-Click | Live view: Show menu.Menu: Exit current menu to upper level menu. |
| Scroll-Wheel | Scrolling up | Live view: Previous screen.Menu: Previous item. |
| Scrolling down | Live view: Next screen.Menu: Next item. |
1.3 Rear Panel

The rear panel vaires according to dierent models.

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1 2 3 4 5 6 7 12V== AUDIO OUT VGA HCDM LANUSB 8 9Figure 1-2 NVR-100MH-D/W Rear Panel
Table 1-3 Descripon of Rear Panel
| No. | Name | Description |
| 1 | Wi-Fi Antenna | Wi-Fi antenna interface. |
| 2 | Power supply | 12 VDC power supply. |
| 3 | Audio out | 1 RCA connectors for audio output. |
| 4 | VGA | VGA video output connector. |
| 5 | HDMI | HDMI video output connector. |
| 6 | LAN | One RJ-45 10M/100M self-adapve Ethernet interfaces provided. |
| 7 | Wi-Fi Antenna | Wi-Fi antenna interface. |
| 8 | USB | Two USB 2.0 interface. |
| 9 | Ground | Ground (needs to be connected when device starts up). |
Chapter 2 Getting Started
2.1 Device Startup and Activation
2.1.1 Startup and Shutdown the NVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
Before you start:
Check that the voltage of the extra power supply is the same with the NVR's requirement, and the ground conncon is working properly.
Starng up the NVR:
Step 1 Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power indicator LED on the front panel should be red, indicating the device gets the power supply.
Step 2 Turn on the power switch on the rear panel if the device starts up for the rst me, or press the buon on the front panel. The Power indicator LED should turn blue indicang that the unit begins to start up.
Step 3 Aer startup, the Power indicator LED remains blue. A splash screen with the status of the HDD appears on the monitor. The row of icons at the bottom of the screen shows the HDD status. 'X' means that the HDD is not installed or cannot be detected.
Shung down the NVR
Step 1 Go to Menu > Shutdown.

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Shutdown Logout Shutdown Reboot CancelFigure 2-1 Shutdown Menu
Step 2 Click shutdown.
Step 3 Click Yes.

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Please power off!Figure 2-2 Shutdown Aenon
Reboong the NVR
In the Shutdown menu, you can also reboot the NVR.
Step 1 Go to Menu > Shutdown.
Step 2 Click Logout to lock the NVR or Reboot to reboot the NVR.
2.1.2 Activate Your Device
Purpose:
For the rst-me access, you need to acvate the device by seng an admin password. No operaon is allowed before acvaon.
Step 1 Input the same password Create New Password and Conrm New Password.

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User Name admin Create New Passw... Confirm New Pass... IP Camera Activatio... ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. WiFi Area/Country Other OK CancelFigure 2-3 Sengs Admin Password

WARNING
We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case leers, lower case leers, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, reseng the password monthly or weekly can beer protect your product.
Step 2 Enter IP Camera Acvaon Password to set the IP camera acvaon password.
Step 3 Select Area/Country
Step 4 Click OK.
Step 5 When the device is acvated, a message box will pop up. And you can click Yes to connue to export the GUID le for the future password reseng.

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Attention The device is activated. Properly keep your password. Export the GUID file for password resetting? Yes NoFigure 2-4 Export GUID File Remind
Step 6 Insert the USB ash drive disk to your device, and export the GUID le to the USB ash drive disk in the Reset Password interface. Please refer to Chapter 2.1.5 Reset Your Password for the instrucons of password reseng.

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Reset Password Device Name USB Flash Disk 1-1 Refresh Name Size Type Edit Date Delete Play 00.bmp 6075.06KB File 04-04-2018 10:34:28 1.bmp 6075.06KB File 19-04-2018 20:21:36 10.bmp 6075.06KB File 17-04-2018 11:49:10 11.bmp 6750.06KB File 19-03-2018 10:53:50 111.bmp 6075.06KB File 17-04-2018 10:30:28 2.bmp 6075.06KB File 16-04-2018 15:18:30 200.bmp 6075.06KB File 04-04-2018 10:33:58 Free Space 7272.40MB New Folder Format Export BackFigure 2-5 Export GUID File
i NOTE
- Please keep your GUID le properly for future password resetng.
- For the old version device, if you update it to the new version, the following dialog box will pop up once the device starts up. You can click YES and follow the wizard to set a strong password.

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Admin password is weak. Please use a strong password to ensure your information security. Continue? YES NOFigure 2-6 Warning
2.1.3 Use the Unlock Pattern for Login
You can congregate the unlock paern for device login.
Configuring the Unlock Pattern
Aer the device is acvated, you can enter the following interface to conjure the device unlock paern.

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Set Unlock Pattern Draw the unlock pattern first.Figure 2-7 Set Unlock Paern
Step 1 Use the mouse to draw a paern among the 9 dots on the screen. Release the mouse when the paern is done.

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Set Unlock Pattern Release you finger when done.Figure 2-8 Draw the Paern
i NOTE
- Connect at least 4 dots to draw the pattern.
● Each dot can be connected for once only.
Step 2 Draw the same paern again to conrm it. When the two paerns match, the paern is congured successfully.

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Set Unlock Pattern Draw pattern again to confirm.Figure 2-9 Conrm the Paern
i NOTE
If the two paerns are dierent, you must set the paern again.

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Set Unlock Pattern The two patterns are different. Try again.Figure 2-10 Re-set the Pattern
Logging in via Unlock Pattern
i NOTE
- Only the admin user has the permission to unlock the device.
- Please congregate the pattern rst before unlocking. Please refer to Conguring the Unlock Paern:
Step 1 Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2.8.

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admin Draw the unlock pattern first. Forget My P... Switch UserFigure 2-11 Draw the Unlock Paern
Step 2 Draw the pre-dened paern to unlock to enter the menu operaon.
i NOTE
- If you have forgoen your pattern, you can select the Forget My Paern or Switch User opon to enter the normal login dialog box.
- When the pattern you draw is dierent from the paern you have congured, you should try again.
- If you have drawn the wrong pattern for more than 5 mes, the system will switch to the normal login mode automacally.

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User Name admin Password OK CancelFigure 2-12 Normal Login Dialog Box
2.1.4 Login and Logout
User Login
Purpose:
If NVR has logged out, you must login the device before operang the menu and other funcons. Step 1 Select User Name in the dropdown list.

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User Name admin Password Forget Pa... OK CancelFigure 2-13 Login Interface
Step 2 Input password.
Step 3 Click OK to log in.

When you forget the password of the admin, you can click Forget Password to reset the password. Please refer to Chapter 2.1.5 Reset Your Password for details.

The device gets locked for 60 seconds if the admin user performs 7 failed password aempts (5 aempts for the guest/operator).
User Logout
Purpose:
Aer logging out, the monitor turns to the live view mode and if you want to do some operaon, you need to enter user name and password tog in again.
Step 1 Go to Menu > Shutdown.

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Shutdown Logout Shutdown Reboot CancelFigure 2-14 Logout
Step 2 Click Logout.

Aer you have logged out the system, menu operaon on the screen is invalid. It is required to input a user name and password to unlock the system.
2.1.5 Reset Your Password
When you forget the password of the admin, you can reset the password by imporg the GUID le. The GUID le must be exported and saved in the local U-ash disk aer you have acvated the device (refer to Chapter 2.1.2 Acvate Your Device).
Step 1 On the user login interface, click Forget Password to enter the Reset Password interface.

Please insert the U-ash disk stored with the GUID le to the NVR before reseng password.

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Reset Password Device Name USB Flash Disk 1-1 Refresh Name Size Type Edit Date Delete Play printscr Folder 09-19-2016 18:53:56 - 7.bmp 10.55MB File 09-18-2016 17:53:08 Free Space 7378.42MB New Folder Import BackFigure 2-15 Reset Password
Step 2 Select the GUID le from the U-ash disk and click Import to import the le to the device.

If you have imported the wrong GUID le for 7 mes, you will be not allowed to reset the password for 30 minutes.
Step 3 Aer the GUID le is successfully imported, enter the reset password interface to set the new admin password.
Step 4 Click OK to set the new password. You can export the new GUID le to the U-ash disk for future password reseng.

When the new password is set, the original GUID le will be invalid. The new GUID le should be exported for future password reseng. You can also enter the User>User Management interface to edit the admin user and export the GUID le.
2.2 Use the Wizard for Basic Configuration
The Setup Wizard can guide you to congregate the system resolution, system date/me, HDD inializaon, IP camera management, etc.

If you don't want to use the setup wizard at that moment, click Exit. You can also choose to use the Setup Wizard next me by leaving the "Start wizard when the device starts?" checkbox checked.
Step 1 Enter the general sengs interface to conjure the VGA/HDMI resoluon, system date and me, and HDD inializaon.
Initialize HDD: check it to initialize the HDD which it is used for the rst me.

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VGA/HDMI Resolution 1280°1024/60HZ Time Zone (GMT+08:00) Beijing, Urumqi, Singapore Date Format DD-MM-YYYY System Date 20-01-2004 System Time 00:10:19 Initialize HDD Note: Initialized HDD will not be initialized. Next ExitFigure 2-16 Start Wizard Interface
Step 2 Click Next to enter the IP Camera Management interface.
● Automacally Add Cameras (for Non-PoE Models)
For non-PoE devices, you can quickly add one or more IP cameras which are searched within the same network and have the same user name and password with the device.

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Auto Add Manual Add No device Add All Previous ExitFigure 2-17 Start Wizard Interface
1) Click Add All.
The device starts to automacally search and add the matched cameras.
2) Click OK when the cameras are added.
- Manually Add Cameras
1) Click Search to search the online IP cameras within the same network.
2) Click Add to add the cameras which have the same user name and password with the device.

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Manual Add No. IP Address Security Amount of C... Device Model 1 10.15.1.10 Active 1 DS-2CD4112F-I 2 10.15.1.64 Active 16 DS-MP7608HN/GW/MI58 One-touch Activ... Add Search Previous ExitFigure 2-18 IP Camera Management

NOTE
Figure 2-19 Before adding the camera, make sure the IP camera to be added is in acve status. If the camera is in inacve status, you can click the inacve icon of the camera to set the password to acvate it. You can also select multiple cameras from the list and click the One-touch Acvate to activate the cameras in batch.
Step 3 Click Exit to complete the startup Setup Wizard.
2.3 Adding and Connecting the IP Cameras
2.3.1 Activate the IP Camera
Purpose:
Before adding the camera, make sure the IP camera to be added is in acve status.
Step 1 Select Add IP Camera from the right-click menu in live view mode or Go to Menu > Camera > IP Camera to enter the IP camera management interface.
For the IP camera detected online in the same network segment, the Password status shows whether it is acve or inacve.

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Show Password of IP Camera ■ Camer... Add/Delete Status Security IP Camera Addr... Edit Upgr... Camera Name Protocol ■ D1 Weak Password 10.33.3.210 ● Camera 01 HIKVISION ■ D2 Weak Password 10.33.3.210 ● - IPCamera 02 HIKVISION ● Active 10.6.114.101 ● - HIKVISION Refresh One-touch Activ... Upgrade Delete One-touch Adding Custom Adding Wi-Fi Auto-Switch (For Initial Access) Net Receive Idle Bandwidth: 45Mbps BackFigure 2-20 IP Camera Management Interface
Step 2 Click the inacve icon of the camera to enter the following interface to acvate it. You can also select mulple cameras from the list and click One-touch Acvate to acvate the cameras in batch.
Step 3 Set the password of the camera to acvate it.
Use IP Camera Acvaon Password: when you check the checkbox, the camera (s) will be congured with the same password which you set the device acvaon interface. Refer to Chapter 2.1.2 Acvate Your Device.

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Use IP Camera Activation Password Create New P... ***** Confirm New P... ***** ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. OK CancelFigure 2-21 Set New Password
Create New Password: If the admin password is not used, you must create the new password for the camera and conrm it.

WARNING
We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case leers, lower case leers, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, reseng the password monthly or weekly can beer protect your product.
Step 4 Click OK to nish the acitavng of the IP camera. And the security status of camera will be changed to Acve.
2.3.2 Add the Online IP Cameras
Purpose:
The main funcon of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the conncon list of the device.
Before you start:
Ensure the network conncon is valid and correct. For detailed checking and conguring of the network, please see Chapter Checking Network Trac and Chapter Conguring Network Detecon.
When adding a camera through wireless network, it is necessary to log in the camera by web browser and congregate the wireless parameters.
Adding the IP Cameras
- OPTION 1:
Step 1 Select Add IP Camera from the right-click menu in live view mode or Go to Menu > Camera > Camera to enter the IP camera management interface.

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Show Password of IP Camera Camer... Add/Delete Status Security IP Camera Addr... Edit Upgr... Camera Name Protocol D1 Weak Password 10.33.3.210 Camera 01 HIKVISION D2 Weak Password 10.33.3.210 - IPCamera 02 HIKVISION Active 10.6.114.101 - HIKVISION Refresh One-touch Activ... Upgrade Delete One-touch Adding Custom Adding Wi-Fi Auto-Switch (For Initial Access) Net Receive Idle Bandwidth: 45Mbps BackFigure 2-22 Adding IP Camera Interface
Step 2 The online cameras with same network segment will be detected and displayed in the camera list.
Step 3 Select the IP camera from the list and click the buon to add the camera. Or you can click One-touch Adding to add all cameras (with the same login password) from the list.

Make sure the camera to add has already been acvated.
Step 4 (For the encoders with mulple channels only) check the Channel Port checkbox in the pop-up window, as shown in the following gure, and click OK to add mulple channels.

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Channel Port ✓ Channel Port ✓ 1 ✓ 2 ✓ 3 ✓ 4 ✓ 5 OK CancelFigure 2-23 Selecng Mulple Channels
- OPTION 2:
Step 1 On the IP Camera Management interface, click Custom Adding to pop up the Add IP Camera (Custom) interface.

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Add IP Camera (Custom) No. IP Address Amount of... Device M... Protocol Managen IP Camera Address 10.16.1.64 Protocol ONVIF Management Port 90 Transfer Protocol Auto User Name admin Admin Password ------------------ ■ Continue to Add Protocol Search Add BackFigure 2-24 Custom Adding IP Camera Interface
Step 2 You can edit the IP address, protocol, management port, and other informaon of the IP camera to be added.

If the IP camera to add has not been acavated, you can acvate it from the IP camera list on the camera management interface.
Step 3 (Oponal) Check Connue to Add to add other IP cameras.
Step 4 Click Add to add the camera. The successfully added cameras are listed in the interface.
Refer to the following table for the descripon of the icons
Table 2-1 Descripon of Icons
| Icon | Explanation | Icon | Explanation |
![]() | Edit basic parameters of the camera | ![]() | Add the detected IP camera |
![]() | The camera is disconnected; you can click the icon to get the excepon informaon of camera | ![]() | Delete the IP camera |
![]() | Play the live video of the connected camera | ![]() | Advanced sengs of the camera. |
| [5BYX] | Upgrade the connected IP camera | Security | Show the security status of the camera to be acve/inacve or the password strength (strong/medium/weak/risk) |
i NOTE
For the added IP cameras, the Security status shows the security level of the password of camera: strong password, weak password and risk password.

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Cam... Add/De... Status Security IP Camera A... Edit Upgrade Camera Name D1 - Weak Pass... 10.11.36.38 Camera 01 D2 - Strong Pas... 10.16.1.250 IPdome D3 - N/A 192.168.254.4 IPCamera 03Figure 2-25 Security Level of IP Camera's Password
Show the Password of the Added IP Camera
For admin, check Show Password of IP Camera to show the passwords of the successfully added IP cameras.
Enable the Wi-Fi Auto-Switch
When connect an IP camera to a Wi-Fi NVR, check Wi-Fi Auto-Switch (For Inial Access) to synchronize Wi-Fi parameters to the IP camera.
2.3.3 Edit the Connected IP Cameras and Configure Customized Protocols
Aer the adding of the IP cameras, the basic informaon of the camera lists in the page, you can congure the basic seng of the IP cameras.
Editing the IP Camera Parameters
Step 1 Click the icon to edit the parameters; you can edit the IP address, protocol and other parameters.

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Edit IP Camera IP Camera No. D1 IP Camera Address 10.16.1.2 Protocol ONVIF Management Port 80 Channel Port 1 Transfer Protocol Auto User Name adults Admin Password Protocol OK CancelFigure 2-26 Edit the Parameters
Channel Port: If the connected device is an encoding device with mulple channels, you can choose the channel to connect by selecng the channel port No. in the dropdown list.
Step 2 Click OK to save the sengs and exit the eding interface.
Editing the Advanced Parameters
Step 1 Drag the horizontal scroll bar to the right side and click the 📄on.

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Advanced Settings Network Password IP Camera No. D2 IP Camera Address 10.16.6.250 Management Port 8000 Apply OK CancelFigure 2-27 Network Conguraon of the Camera
Step 2 You can edit the network informaon and the password of the camera.

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Advanced Settings Network Password IP Camera No. D2 Current Password New Password Confirm ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. Apply OK CancelFigure 2-28 Password Conguraon of the Camera
Step 3 Click OK to save the sengs and exit the interface.
Configuring the Customized Protocols
Purpose:
To connect the network cameras which are not congured with the standard protocols, you can congregate the customized protocols for them.
Step 1 Click Protocol in the custom adding IP camera interface to enter the protocol management interface.

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Protocol Management Custom Protocol Custom Protocol 1 Protocol Name ipc1 Stream Type Main Stream Substream Enable Substream Type RTSP RTSP Transfer Protocol Auto Auto Port 554 554 Path Example: [Type]://[IP Address]:[Port]/[Path] rtsp://192.168.0.1:554/ch/main/av_stream Apply OK CancelFigure 2-29 Protocol Management Interface
There are 16 customized protocols provided in the system, you can edit the protocol name; and choose whether to enable the sub-stream.
Step 2 Choose the protocol type of transmission and choose the transfer protocols.

Before customizing the protocol for the network camera, you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for geng main stream and sub-stream.
The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path].
Example: rtsp://192.168.1.55:554/ch1/main/av_stream.
- Protocol Name: Edit the name for the custom protocol.
- Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed leave the checkbox empty.
- Type: The network camera adopng custom protocol must support getng stream through standard RTSP.
● Transfer Protocol: Select the transfer protocol for the custom protocol.
● Port: Set the port No. for the custom protocol. - Path: Set the resource path for the custom protocol. E.g., ch1/main/av_stream.

The protocol type and the transfer protocols must be supported by the connected network camera.
Aer adding the customized protocols, you can see the protocol name is listed in the dropdown list of protocol.

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Add IP Camera (Custom) No. IP Address Amount of... Device M... Protocol Managen IP Camera Address 10.16.1.64 Protocol ONVIF Management Port 80 Transfer Protocol Auto User Name admin Admin Password ********** ■ Continue to Add Protocol Search Add BackFigure 2-30 Protocol Seng
Step 3 Choose the protocols you just added to validate the conneccon of the network camera.
Chapter 3 Live View
Live View displays the video image geng from each camera in real me.
3.1 Live View Status Icons
In the live view mode, there are status icons at the upper-right of the screen for each channel, showing the status of the record and alarm in the channel, so that you can know whether the channel is recorded, or whether there are alarms occur as soon as possible.
Table 3-1 Descripon of Live View Icons
| Icons | Description |
![]() | Alarm (video loss, video tampering, moon detecon, sensor alarm or VCA alarm) |
| [AK37] | Record (manual record, connuous record, moon detecon , sensor alarm or VCA alarm triggered record) |
![]() | Alarm & Record |
![]() | Event/Excepon (moon detecon, sensor alarm, VCA alarm or excepon informaon, appears at the lower-le corner of the screen. Please refer to Chapter 8.8 Seng Alarm Response Acons for details.) |
3.2 Operations in Live View Mode
3.2.1 Right-Click Menu
In live view mode, there are many funcons provided. The funcons are listed below.
When the aux output is enabled, the main output cannot perform any operaon, and you can do some basic operaon on the live view mode for the Aux output.
Table 3-2 Mouse Operaon in Live View
| Name | Description |
| Common Menu | Quick access to the sub-menus which you frequently visit. |
| Menu | Enter the main menu of the system by right clicking the mouse. |
| Single Screen | Switch to the single full screen by choosing channel number from the dropdown list. |
| Mul-screen | Adjust the screen layout by choosing from the dropdown list. |
| Previous Screen | Switch to the previous screen. |
| Next Screen | Switch to the next screen. |
| Start/Stop Auto-switch | Enable/disable the auto-switch of the screens. |
| Start Recording | Start connuous recording or moon detecon recording of all channels. |
| Add IP Camera | Enter the IP Camera Management interface, and manage the cameras. |
| Playback | Enter the playback interface and start playing back the video of the selected channel immediately. |
| Output Mode | Four modes of output supported, including Standard, Bright, Gentle and Vivid. |
| Aux Monitor | The NVR checks the conncon of the output interfaces to dene the main and auxiliary output interfaces. The priority level for the main and aux output is HDMI > VGAWhen both the HDMI and VGA are connected, the HDMI is used as main output and the VGA is used as the aux output. |

The dwell me of the live view conguraon must be set before using Start Auto-switch.

The right-click menu varies according to dierent models, please refer to the actual GUI menu of the device.
3.2.2 Quick Setting Toolbar in Live View Mode
On the screen of each channel, there is a quick seng toolbar which shows when you single click the mouse in the corresponding screen.

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Screenshot of a software toolbar with icons for media, video, audio, and other application functionsFigure 3-1 Quick Seng Toolbar
Table 3-3 Descripon of Quick Seng Toolbar Icons
| Icon | Description | Icon | Description | Icon | Description |
![]() | Enable/Disable Manual Record | ![]() | Instant Playback | ![]() | Mute/Audio on |
![]() | PTZ Control | ![]() | Digital Zoom | ![]() | Image Sengs |
![]() | Face Detecon | ![]() | Live View Strategy | ![]() | Informaon |
![]() | Close | ![]() | Main/Sub-Stream |

Instant Playback only shows the record in last ve minutes. If no record is found, it means there is no record during the last ve minutes.

Digital Zoom is for zooming in the live image. You can zoom in the image to dierent
proporons (1 to 16X) by moving the sliding bar from wheel to control the zoom in/out.
. You can also scroll the mouse

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Highway scene with trucks, shipping containers, and residential buildings in the background (no visible text or symbols)Figure 3-2 Digital Zoom

Image Sengs icon can be selected to enter the Image Sengs menu.
You can set the image parameters like brightness, contrast, saturaon and hue.

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Image Settings Mode Custom 50 50 50 OKFigure 3-3 Image Sengs- Customize

Live View Strategy can be selected to set strategy, including Real-me, Balanced, Fluency.

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Live View Strategy Real-time Balanced Fluency OK CancelFigure 3-4 Live View Strategy

Move the mouse onto the icon to show the real-me stream informaon, including the frame bitrate, resoluon and stream type.

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Street photo of a multi-lane highway with vehicles and traffic, showing speed information and timestamp overlayFigure 3-5 Informaon
3.3 Adjuste Live View Settings
Purpose:
Live View sengs can be customized according to dierent needs. You can conjure the output interface, dwell me for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
Step 1 Go to Menu > Conguraon > Live View.

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General View Channel-Zero Encoding Video Output Interface VGA/HDMI Live View Mode 4 * 4 Dwell Time No Switch Enable Audio Output Volume Event Output Main CVBS Full Screen Monitoring D... 10sFigure 3-6 Live View-General
The sengs available in this menu include:
- Video Output Interface: Designates the output to congregate the settings for, and only VGA/HDMI™ is selectable by default.
● Live View Mode: Designates the display mode to be used for Live View. - Dwell Time: The me in seconds to dwell between switching of channels when enabling auto-switch in Live View.
● Enable Audio Output: Enables/disables audio output for the selected video output.
● Volume: Adjust the volume of live view, playback and two-way audio for the selected output interface.
● Event Output: Designates the output to show event video.
● Full Screen Monitoring Dwell Time: The me in seconds to show alarm event screen.
Step 2 Seng Cameras Order

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General View Channel-Zero Encoding Video Output Interface VGA/HDMI Came... Camera Name D1 IPdome D2 IPdome D3 Camera 01 D6 Camera 01 1 2 X 3 D2 4 D3 5 6 7 8 X X D6 X X X P: 1/4 More Setting... Apply BackFigure 3-7 Live View- Camera Order
1) Select a View mode in 📄. Up to 36-screen display is supported for 32-ch NVR.
2) Select the small window, and double-click on the channel number to display the channel on the window.
3) If you do not want the camera to be displayed on the live view interface, click the corresponding ☐ to stop it.
4) You can also click ☑ buon to start live view for all the channels and click ☑ to stop all the live view.
5) Click Apply to save the seng.
Step 3 Set the stream type for live view of camera.
1) Click the More Sengs to enter the more sengs interface.
2) Select the camera to congure from the list.
3) Select the stream type to Main Stream, Sub-Stream or Auto.

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More Settings Camera [D1] IPdome Stream Type Main StreamFigure 3-8 Stream Type Sengs
4) Click Apply to save the sengs.
5) (Oponal) You can click Copy to copy the stream type sengs of the current camera to other camera (s).
3.4 Channel-zero Encoding
Purpose:
Sometimes you need to get a remote view of many channels in real me from web browser or CMS (Client Management System) soware, in order to decrease the bandwidth requirement without aecng the image quality, channel-zero encoding is supported as an opon for you.
Step 1 Go to Menu > Conguraon > Live View.
Step 2 Select Channel-Zero Encoding.
| Enable Channel-Zero En... | ✓ |
| Frame Rate | 30fps |
| Max. Bitrate Mode | General |
| Max. Bitrate(Kbps) | 1792 |
Figure 3-9 Live View- Channel-Zero Encoding
Step 3 Check the checkbox aer Enable Channel Zero Encoding.
Step 4 Congure the Frame Rate, Max. Bitrate Mode and Max. Bitrate.
Aer you set the Channel-Zero encoding, you can get a view in the remote client or web browser of 16 channels in one screen.
Chapter 4 PTZ Controls
4.1 Configuring PTZ Settings
Purpose:
Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera.
Step 1 Go to Menu > Camera > PTZ.

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PTZ Camera [D1] IPdome Preset Set Clear Clear All Call Patrol 1 Set Clear Clear All Call Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit PTZ Parame... Speed Zoom - Focus - Iris - PTZ BackFigure 4-1 PTZ Sengs
Step 2 Click PTZ Parameters to set the PTZ parameters.

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PTZ Parameter Settings Baud Rate 9600 Data Bit 8 Stop Bit 1 Parity None Flow Ctrl None PTZ Protocol Address 0 Address range: 0~255 OK CancelFigure 4-2 PTZ- General
Step 3 Choose the camera for PTZ seng in the Camera dropdown list.
Step 4 Enter the parameters of the PTZ camera.

All the parameters should be exactly the same as the PTZ camera parameters.
Step 5 Click Apply to save the sengs.
4.2 Setting PTZ Presets, Patrols & Patterns
Before you start:
Please make sure that the presets, patrols and paerns should be supported by PTZ protocols.
4.2.1 Customizing Presets
Purpose:
Follow the steps to set the Preset locaon which you want the PTZ camera to point to when an event takes place.
Step 1 Go to Menu > Camera > PTZ.

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PTZ Camera IP Camera 4 Preset 23 Set Clear Clear All Patrol 1 Set Clear Clear All Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit RS-485 Setti... + Zoom - + Focus - + Iris - SpeedFigure 4-3 PTZ Sengs
Step 2 Use the direconal buon to wheel the camera to the locaon where you want to set preset; and the zoom and focus operaons can be recorded in the preset as well.
Step 3 Enter the preset No. (1\~255) in the preset text eld, and click the Set buon to link the locaon to the preset.
Step 4 Repeat the steps2-3 to save more presets.
You can click Clear to clear the locaon informaon of the preset, or click the Clear All buon to clear the locaon informaon of all the presets.
4.2.2 Calling Presets
Purpose:
This feature enables the camera to point to a specied posion such as a window when an event takes place.
Step 1 Click the buon PTZ in the lower-right corner of the PTZ seng interface;
Or press the PTZ buon on the front panel or click the PTZ Control icon in the quick seng bar, or select the PTZ opon in the right-click menu to show the PTZ control panel.
Step 2 Choose Camera in the dropdown list.
Step 3 Click the Buon to show the general sengs of the PTZ control.

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PTZ Camera IP Camera 3 Configuration One-touch General Call Preset Call Patrol Stop Pa... 1 Call Patt... Stop Pa... 1Figure 4-4 PTZ Panel - General
Step 4 Click to enter the preset No. in the corresponding text eld.
Step 5 Click the Call Preset buon to call it.
4.2.3 Customizing Patrols
Purpose:
Patrols can be set to move the PTZ to dierent key points and have it stay there for a set duraon before moving on to the next key point. The key points are corresponding to the presets. The presets can be set following the steps above in Customizing Presets.
Step 1 Go to Menu > Camera > PTZ.

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PTZ Camera IP Camera 4 Preset 23 Set Clear Clear All Patrol 1 Set Clear Clear All Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit RS-485 Setti... Zoom - Focus - Iris - SpeedFigure 4-5 PTZ Sengs
Step 2 Select patrol No. in the drop-down list of patrol.
Step 3 Click Set to add key points for the patrol.

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KeyPoint KeyPoint: 1 Preset 1 Duration 0 Speed 1 Add OK CancelFigure 4-6 Key point Conguraon
Step 4 Congure key point parameters, such as the key point No., duraon of staying for one key point and speed of patrol. The key point is corresponding to the preset. The Key Point No. determines the order at which the PTZ will follow while cycling through the patrol. The Duraon refers to the me span to stay at the corresponding key point. The Speed denes the speed at which the PTZ will move from one key point to the next.
Step 5 Click Add to add the next key point to the patrol, and you can click OK to save the key point to the patrol.
You can delete all the key points by clicking Clear for the selected patrol, or click the Clear All buon to delete all the key pints for all patrols.
4.2.4 Calling Patrols
Purpose:
Calling a patrol makes the PTZ to move according the predened patrol path.
Step 1 Click the buon PTZ in the lower-right corner of the PTZ seng interface;
Or press the PTZ buon on the front panel or click the PTZ Control icon in the quick seng bar, or select the PTZ opon in the right-click menu to show the PTZ control panel.
Step 2 Click the Buon to show the general sengs of the PTZ control.

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PTZ Camera IP Camera 3 Configuration One-touch General Call Preset Call Patrol Stop Pa... 1 Call Patt... Stop Pa... 1Figure 4-7 PTZ Panel - General
Step 3 Select a patrol in the dropdown list and click the Call Patrol buon to call it.
Step 4 You can click the Stop Patrol buon to stop calling it.
4.2.5 Customizing Patterns
Purpose:
Paerns can be set by recording the movement of the PTZ. You can call the paern to make the PTZ movement according to the predened path.
Step 1 Go to Menu > Camera > PTZ.

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PTZ Camera IP Camera 4 Preset 23 Set Clear Clear All Patrol 1 Set Clear Clear All Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit RS-485 Setti... Zoom - Focus - Iris - SpeedFigure 4-8 PTZ Sengs
Step 2 Choose paern number in the dropdown list.
Step 3 Click Start and click corresponding buons in the control panel to move the PTZ camera, and click Stop to stop it.
The movement of the PTZ is recorded as the paern.
4.2.6 Calling Patterns
Purpose:
Follow the procedure to move the PTZ camera according to the predened paerns.
Step 1 Click PTZ in the lower-right corner of the PTZ seng interface;
Or press the PTZ buon on the front panel or click the PTZ Control icon in the quick seng bar, or select the PTZ opon in the right-click menu to show the PTZ control panel.
Step 2 Click the Buon to show the general sengs of the PTZ control.

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PTZ Camera IP Camera 3 Configuration One-touch General Call Preset Call Patrol Stop Pa... 1 Call Patt... Stop Pa... 1Figure 4-9 PTZ Panel - General
Step 3 Click Call Paern to call it.
Step 4 Click Stop Paern to stop calling it.
4.2.7 Customizing Linear Scan Limit
Purpose:
The Linear Scan can be enabled to trigger the scan in the horizontal direcon in the predened range.

This funcon is supported by some certain models.
Step 1 Go to Menu > Camera > PTZ.

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PTZ Camera IP Camera 4 Preset 23 Set Clear Clear All Patrol 1 Set Clear Clear All Pattern 1 Start Stop Clear All Linear Scan Left Limit Right Limit RS-485 Settl... + Zoom - + Focus - + Iris - SpeedFigure 4-10 PTZ Sengs
Step 2 Use the direconal buon to wheel the camera to the locaon where you want to set the limit, and click the Le Limit or Right Limit buon to link the locaon to the corresponding limit.

The speed dome starts linear scan from the le limit to the right limit, and you must set the le limit on the le side of the right limit, as well the angle from the le limit to the right limit should be no more than 180^ .
4.2.8 Calling Linear Scan

Before operang this funcon, make sure the connected camera supports the linear scan and is in HIKVISION protocol.
Purpose:
Follow the procedure to call the linear scan in the predened scan range.
Step 1 Click PTZ in the lower-right corner of the PTZ seng interface;
Or press the PTZ buon on the front panel or click the PTZ Control icon seng bar to enter the PTZ seng menu in live view mode.

Step 2 Click the Buon to show the one-touch funcon of the PTZ control.

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PTZ Camera IP Camera 4 Configuration PTZ Control One-touch Park(Quick Patrol) Park(Patrol 1) Park(Preset 1) Linear Scan RestoreFigure 4-11 PTZ Panel - One-touch
Step 3 Click Linear Scan to start the linear scan and click the Linear Scan buon again to stop it.
You can click Restore to clear the dened le limit and right limit data and the dome needs to reboot to make sengs take eect.
4.2.9 One-touch Park

Before operang this funcon, make sure the connected camera supports the linear scan and is in HIKVISION protocol.
Purpose:
For some certain model of the speed dome, it can be congured to start a predened park acon (scan, preset, patrol and etc.) automacally aer a period of inactivity (park me).
Step 1 Click PTZ in the lower-right corner of the PTZ seng interface;
Or press the PTZ buon on the front panel or click the PTZ Control icon in the quick seng bar to enter the PTZ seng menu in live view mode.
Step 2 Click the to show the one-touch funcon of the PTZ control.

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PTZ Camera IP Camera 4 Configuration PTZ Control One-touch Park(Quick Patrol) Park(Patrol 1) Park(Preset 1) Linear Scan RestoreFigure 4-12 PTZ Panel - One-touch
Step 3 There are 3 one-touch park types selectable, click the corresponding buon to acvate the park acon.
Park (Quick Patrol): The dome starts patrol from the predened preset 1 to preset 32 in order aer the park me. The undened preset will be skipped.
Park (Patrol 1): The dome starts move according to the predened patrol 1 path aer the park me.
Park (Preset 1): The dome moves to the predened preset 1 locaon aer the park me.

The park me can only be set through the speed dome conguraon interface, by default the value is 5s.
Step 4 Click the buon again to inacvate it.
4.2.10 PTZ Control Panel
To enter the PTZ control panel, there are two ways supported.
OPTION 1:
In the PTZ setngs interface, click PTZ on the lower-right corner which is next to the Back buon.
OPTION 2:
In the Live View mode, you can press the PTZ Control buon on the front panel or on the remote control, or choose the PTZ Control icon 📄, or select the PTZ opon in the right-click menu.
Click Conguraon on the control panel, and you can enter the PTZ Setngs interface.

In PTZ control mode, the PTZ panel will be displayed when a mouse is connected with the device. If no mouse is connected, the FTZ appears in the lower-le corner of the window, indicating that this camera is in PTZ control mode.

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PTZ Camera IP Camera 3 Configuration PTZ Control One-touch Zoom - Focus - Iris - Speed
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PTZ Camera IP Camera 4 Configuration PTZ Control One-touch Park(Quick Patrol) Park(Patrol 1) Park(Preset 1) Linear Scan Restore
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PTZ Camera IP Camera 7 Configuration One-touch General Call Preset Call Patrol Stop Pa... 1 Call Patt... Stop Pa... 1Figure 4-13 PTZ Panel
Table 4-1 Descripon of the PTZ panel icons
| Icon | Descripon | Icon | Description | Icon | Description |
![]() | Direconbuon and theauto-cyclebuon | [2DAY] | Zoom+, Focus+,Iris+ | ![]() | Zoom-, Focus-,Iris- |
![]() | The speed ofthe PTZmovement | [4050] | Light on/o | ![]() | Wiper on/o |
![]() | 3D-Zoom | ![]() | ImageCentralizaon | ![]() | Menu |
| [BHT2] | Switch to thePTZ controlinterface | ![]() | Switch to theone-touchcontrolinterface | [X4A] | Switch to thegeneralsengsinterface |
![]() | Previous item | ![]() | Next item | ![]() | Start paern / patrol |
| [KW09] | Stop the patrol / paern movement | ![]() | Exit | ![]() | Minimize windows |
Chapter 5 Recording Settings
5.1 Configuring Parameters
Purpose:
By conguring the parameters you can denote the parameters which act the image quality, such as the transmission stream type, the resolution and so on.
Before you start:
Step 1 Make sure that the HDD has already been installed. If not, please install a HDD and initialize it.
(Menu > HDD > General)

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HDD Information L... Capacity Status Property Type Free Space Gr... Edil D... 1 465.76GB Normal R/W Local 305GB 1 - 2 931.51GB Normal R/W Local 814GB 1 -Figure 5-1 HDD- General
Step 2 Check the storage mode of the HDD.
1) Click Advanced to check the storage mode of the HDD.
2) If the HDD mode is Quota, please set the maximum record capacity For detailed informaon, see Chapter 10.2 Conguring Quota Mode.
Step 3 Go to Menu > Record > Parameters.

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Record Sub-Stream Camera [D1] Camera 01 Encoding Parameters Main Stream(Continuous) Main Stream(Event) Stream Type Video - Video - Resolution 1920~1080(1080P) - 1920~1080(1080P) Bitrate Type Variable - Variable - Video Quality Medium - Medium - Frame Rate Full Frame - Full Frame - Max. Bitrate Mode General - General - Max. Bitrate(Kbps) 4096 - 4096 - Max. Bitrate Range Recommend... 3840~6400(Kbps) 3840~6400(Kbps) Video Encoding H.264 - H.264 - Bandwidth Adaptation Enable H.264+ More Settings...Figure 5-2 Recording Parameters
Step 4 Parameters Seng for Recording
1) Select Record to congregate. You can congregate the stream type, the resolution, and other parameters on your demand.
Enable Bandwidth Adaptaon: Once enabled, the bitrate of camera can adapt to the bandwidth of the current transmission network.
Enable H.264+ Mode: check the checkbox to enable. Once enabled, the Max. Bitrate Mode, Max. Bitrate(Kbps) and Max. Bitrate Range Recommend are not congorable. Enabling it helps to ensure the high video quality with a lowered bitrate.

The funcon is only available for IP cameras which support H.264+ stream.
2) Click the More Sengs buon to set the advanced parameters for recording and then click OK buon to nish eding.

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More Settings Pre-record 5s Post-record 5s Expired Time (day) 0 Redundant Record Record Audio Video Stream Main Stream OK CancelFigure 5-3 Recording Parameters-More Setngs
Pre-record: The me you set to record before the scheduled me or event. For example, when an alarm triggers the recording at 10:00, if you set the pre-record me as 5 seconds, the camera records it at 9:59:55.
Post-record: The me you set to record aer the event or the scheduled me. For example, when an alarm triggered recording ends at 11:00, if you set the post-record me as 5 seconds, it records ll 11:00:05.
Expired Time: The expired me is the longest me for a record le to be kept in the HDD, if the deadline is reached, the le will be deleted. You can set the expired me to 0, and then the le will not be deleted. The actual keeping me for the le should be determined by the capacity of the HDD.
Redundant Record: Enabling redundant record means you save the recording les in the redundant HDD. See Chapter Conguring Redundant Recording.
Record Audio: Check the checkbox to enable or disable audio recording.
Video Stream: Main stream and sub-stream are selectable for recording. When you select sub-stream, you can record for a longer me with the same storage space.
3) Click Apply to save the sengs.
i NOTE
You can enable the ANR (Automac Network Replenishment) funcon via the web browser (Conguraon > Storage > Schedule Sengs > Advanced) to save the video les in the IP camera when the network is disconnected, and synchronize the les to the NVR when the network is resumed.
i NOTE
- The redundant record is to decide whether you want the camera to save the recording les in the redundant HDD. You must congure the redundant HDD in HDD sengs.
● The parameters of Main Stream (Event) are read-only.
Step 5 Parameters Sengs for Sub-stream
1) Enter the Sub-stream tab page.

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Record Substream Camera [D1] Camera 01 Stream Type Video Resolution (max.: 720P) 704*480(4CIF) Bitrate Type Variable Video Quality Medium Frame Rate Full Frame Max. Bitrate Mode General Max. Bitrate (Kbps) (max....) 1024 Max. Bitrate Range Reco... 1152~1920(Kbps) Video Encode H.265Figure 5-4 Sub-stream Parameters
2) Congure the parameters of the camera.
3) Click Apply to save the sengs.
5.2 Configuring Recording Schedule
Purpose:
Set the recording schedule, and then the camera automacally starts/stops recording according to the congured schedule.
Step 1 Go to Menu > Record > Schedule.
Step 2 Congure Record Schedule
1) Select Record Schedule.

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Record Camera [D1] IPCamera 03 Enable Schedule Mon Tue Wed Thu Fri Sat Sun Edit Continuous Event Motion Alarm M | A M & A None Copy Apply BackFigure 5-5 Record Schedule
Dierent recording types are marked in dierent color icons.
- Connuous: scheduled recording.
● Event: recording triggered by all event triggered alarm.
● Moon: recording triggered by moon detecon.
● Alarm: recording triggered by alarm.
● M/A: recording triggered by either moon detecon or alarm.
● M&A: recording triggered by moon detecon and alarm.
2) Choose the camera you want to conjure.
3) Select the check box aer the Enable Schedule item.
4) Click Edit or click on the color icon under the edit buon and draw the schedule line on the panel.
Edit the Schedule
Step 1 In the message box, you can choose the day to which you want to set schedule.

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Edit Schedule Mon All Day Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start/End Time 00:00-00:00 Type Continuous Start /End Time 00:00-00:00 Type Continuous Copy Apply OK CancelFigure 5-6 Recording Schedule Interface
You can click the ☐buon to set the accurate me of the schedule.
Step 2 To schedule an all-day recording, check the checkbox aer the All Day item.

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All Day Start/End Time 00:00-00:00 Start/End Time 00 00 00 00 Start/End Time 00:00-00:00 Type Continuous Type Continuous Type Continuous Type ContinuousFigure 5-7 Edit Schedule
Step 3 To arrange other schedule, leave the All Day checkbox blank and set the Start/End me.

Up to 8 periods can be congured for each day. And the me periods cannot be overlapped each other.
Step 4 Select the record type in the dropdown list.

- To enable Moon, Alarm, M | A (moon or alarm), M & A (moon and alarm) and VCA (Video Content Analysis) triggered recording and capture, you must congregate the moon detecon sengs, alarm input sengs or VCA sengs as well. For detailed informaon, refer to Chapter 8.1, Chapter 8.2 and Chapter 5.5.
● The VCA sengs are only available to the smart IP cameras.
Repeat the above edit schedule steps to schedule recording for other days in the week. You can click Copy to enter the Copy to interface to copy the schedule sengs to other days
Step 5 Click Apply in the Record Schedule interface to save the sengs.
Draw the Schedule
Step 1 Click on the color icons, you can choose the schedule type as connuous or event.

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| Day | Continuous | Event | Motion | Alarm | M | A | M & A | |---|---|---|---|---|---|---|---| | Mon | 0 | 1 | 0 | 0 | 0 | 0 | 0 | | Tue | 0 | 1 | 0 | 1 | 0 | 0 | 0 | | Wed | 0 | 1 | 0 | 1 | 0 | 0 | 0 | | Thu | 0 | 1 | 0 | 0 | 0 | 0 | 0 | | Fri | 0 | 1 | 0 | 0 | 0 | 0 | 0 | | Sat | 0 | 1 | 0 | 0 | 0 | 0 | 0 | | Sun | 0 | 1 | 0 | 0 | 0 | 0 | 0 | Note: Operation is invalid when the number of time segments exceeds the limit (8). Copy Apply BackFigure 5-8 Draw the Schedule
Step 2 Click Apply to validate the sengs.
Step 3 (Oponal) If the sengs can also be used to other channels, click Copy, and then choose the channel to which you want to copy.
Step 4 Click Apply to save the sengs.
5.3 Configuring Motion Detection Recording
Purpose:
Follow the steps to set the moon detecon parameters. In the live view mode, once a moon detecon event takes place, the NVR can analyze it and do many acons to handle it. Enabling moon detecon funcon can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, nofy the surveillance center and so on. In this chapter, you can follow the steps to schedule a record which triggered by the detected moon.
Step 1 Go to Menu > Camera > Moon.

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Motion Detection Camera [D1] IPdome Enable Motion Detection Settings Sensitivity 20 Full Screen ClearFigure 5-9 Moon Detecon
Step 2 Congure Moon Detecon
1) Choose camera you want to congure.
2) Check the checkbox aer Enable Moon Detecon.
3) Drag and draw the area for moon detecon by mouse. If you want to set the moon detecon for all the area shot by the camera, click Full Screen. To clear the moon detecon area, click Clear.

By default, the feature of Dynamic Analysis for Moon is enabled. When the moon detecon triggered frame (green) for the moving targets in the moon detecon area will be displayed on the live video.

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Motion Detection Camera [D5] Camera 01 Enable Motion Detection Settings Sensitivity Full Screen ClearFigure 5-10 Motion Detection-Mask
4) Click Sengs, and the message box for channel informaon pop up.

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Settings Trigger Channel Arming Schedule Linkage Action IP Camera D1 D3 D4 Apply OK CancelFigure 5-11 Moon Detecon Handling
5) Select the channels which you want the moon detecon event to trigger recording.
6) Click Apply to save the sengs.
7) Click OK to back to the upper level menu.
8) Exit the Moon Detecon menu.
Step 3 Edit the Moon Detecon Record Schedule. For the detailed informaon of schedule conguraon, see Chapter 5.2 Conguring Recording Schedule.
5.4 Configuring Alarm Triggered Recording
Purpose:
Follow the procedure to congure alarm triggered recording.
Step 1 Go to Menu > Conguraon > Alarm.

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Alarm Status Alarm Input Alarm Output Alarm Input List Alarm Input No. Alarm Name Alarm Type Local<-1 N.O Local<-2 N.O Local<-3 N.O Local<-4 N.O Local<-5 N.O Local<-6 N.O Local<-7 N.O Alarm Output List Alarm Output No. Alarm Name Dwell Time Local->1 Manually Clear Local->2 Manually Clear Local->3 Manually Clear Local->4 Manually Clear 172.6.23.105:8000->1 5sFigure 5-12 Alarm Sengs
Step 2 Click Alarm Input tab and set the alarm parameters.

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Alarm Status Alarm Input Alarm Output Alarm Input No. Local<-1 Alarm Name Type N.O Enable SettingsFigure 5-13 Alarm Setngs- Alarm Input
1) Select Alarm Input number and congure alarm parameters.
2) Choose N.O (normally open) or N.C (normally closed) for alarm type.
3) Check the checkbox for Enable.
4) Click Sengs.

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Settings Trigger Channel Arming Schedule Linkage Action PTZ Linking IP Camera D1 D2 Apply OK CancelFigure 5-14 Alarm Sengs
1) Choose the alarm triggered recording channel.
2) Check the checkbox to select channel.
3) Click Apply to save sengs.
4) Click OK to back to the upper level menu.
Repeat the above steps to congregate other alarm input parameters.
If the sengs can also be applied to other alarm inputs, click Copy and choose the alarm input number.

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Copy Alarm Input to ■ Alarm Input No. Alarm Name □ Local<-1 □ Local<-2 □ Local<-3 □ Local<-4 □ Local<-5 □ Local<-6 □ Local<-7 □ Local<-8 □ Local<-9 □ Local<-10 □ Local<-11 OK CancelFigure 5-15 Copy Alarm Input
Step 3 Edit the Alarm triggered record in the Record Schedule seng interface. For the detailed informaon of schedule conguraon, see Chapter 5.2 Configuring Recording Schedule.
5.5 Configuring VCA Event Recording
Purpose:
You can congregate the recording triggered by the line crossing detecon and intrusion detecon alarm events.
Step 1 Go to Menu > Camera > VCA.

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VCA Camera [D2] IPdome Line Crossing Detection Intrusion Detection Enable ✓ Settings * Rule 1 Rule Settings Draw Line Draw Qua... Clear All Apply BackFigure 5-16 VCA Sengs
Step 2 Congure the detecon rules for the line crossing detecon or intrusion detecon.
Step 3 Click the icon 📋 to conjure the alarm linkage acons for the VCA events.
1) Select Trigger Channel tab and select one or more channels which will start to record when VCA alarm is triggered.
2) Click Apply to save the sengs.

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Settings Trigger Channel Arming Schedule Linkage Action PTZ Linking IP Camera D1 D2 D3 Apply OK CancelFigure 5-17 Set Trigger Camera of VCA Alarm

The PTZ Linking funcon is only vailable for the VCA sengs of IP cameras.
Step 4 Enter Record Schedule sengs interface (Menu > Record > Schedule > Record Schedule), and then set VCA as the record type. For details, see step 2 in Chapter 5.2 Conguring Recording Schedule.
5.6 Manual Recording
Purpose:
Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel the record. The manual recording is prior to the scheduled recording.
Step 1 Go to Menu > Manual.
Or press the REC/SHOT buon on the front panel.

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Record IP Camera ON D1 ON D2 D3 ON Recording by schedule ON Recording by manual operation Continuous ® Motion Detection ®Figure 5-18 Manual Record
Step 2 Enable the Manual Record.
1) Select Record on the le bar.
2) Click the status buon before camera number to change


Step 3 Disable manual record.
Click the status buon to change



Green icon ON means that the channel is congured the record schedule. Aer reboong, all the manual records enabled will be canceled.
5.7 Configuring Holiday Recording
Purpose:
Follow the steps to congregate the record schedule on holiday for that year. You may want to have dierent plan for recording on holiday.
Step 1 Enter the Record seng interface.
Menu > Record > Holiday

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Holiday Settings No. Holiday Name Status Start Date End Date Edit 1 Holiday1 Disabled 1.Jan 1.Jan 2 Holiday2 Disabled 1.Jan 1.Jan 3 Holiday3 Disabled 1.Jan 1.Jan 4 Holiday4 Disabled 1.Jan 1.Jan 5 Holiday5 Disabled 1.Jan 1.Jan 6 Holiday6 Disabled 1.Jan 1.Jan 7 Holiday7 Disabled 1.Jan 1.Jan 8 Holiday8 Disabled 1.Jan 1.Jan 9 Holiday9 Disabled 1.Jan 1.Jan 10 Holiday10 Disabled 1.Jan 1.Jan 11 Holiday11 Disabled 1.Jan 1.JanFigure 5-19 Holiday Sengs
Step 2 Enable Edit Holiday schedule.
1) Click to enter the Edit interface.

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Edit Holiday Name Holiday1 Enable ✓ Mode By Week Start Date Jan 1st Sun End Date Jan 1st Sun Apply OK CancelFigure 5-20 Edit Holiday Sengs
2) Check the checkbox aer Enable Holiday.
3) Select Mode from the dropdown list.
4) There are three dierent modes for the date format to conjure holiday schedule.
5) Set the start and end date.
6) Click Apply to save sengs.
Step 3 Click OK to exit the Edit interface.
Step 4 Enter Record Schedule sengs interface to edit the holiday recording schedule. See Chapter
5.2 Conguring Recording Schedule.
5.8 Configuring Redundant Recording
Purpose:
Enabling redundant recording, which means saving the recording les not only in the R/W HDD but also in the redundant HDD, will eecvely enhance the data safety and reliability.
Step 1 Go to Menu > HDD.

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HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 1 465.76GB Normal R/W Local 305GB 1 - 2 931.51GB Normal R/W Local 814GB 1 -Figure 5-21 HDD General
Step 2 Select the HDD and click 📋 to enter the Local HDD Sengs interface.
7) Set the HDD property to Redundancy.

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Local HDD Settings HDD No. 1 HDD Property ● RAW ● Read-only ● Redundancy Group 1 2 3 4 5 6 7 8 ● 9 10 11 12 13 14 15 16 HDD Capacity 465.76GB Apply OK CancelFigure 5-22 HDD General-Editing
Click Apply to save the sengs.
Click OK to back to the upper level menu.

You must set the Storage mode in the HDD advanced sengs to Group before you set the HDD property to Redundant. There should be at least another HDD which is in Read/Write status.
Step 3 Go to Menu > Record > Parameters.
1) Select Record tab.
2) Click More Sengs to enter the following interface.

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More Settings Pre-record 5s Post-record 5s Expired Time (day) 0 Redundant Record ✓ Record Audio ✓ Video Stream Main Stream OK BackFigure 5-23 Record Parameters
3) Check Redundant Record.
4) Click OK to save sengs and back to the upper level menu.
Repeat the above steps for conging other channels.
5.9 Files Protection
Purpose:
You can lock the recording les or set the HDD property to Read-only to protect the record les from being overwrien.
5.9.1 Locking the Recording Files
Lock File when Playback
Step 1 Go to Menu>Playback.
Step 2 Check the checkbox of channel(s) in the channel list and then double-click to select a date on the calendar.

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Normal Max. Ca... Min. Ca... PCamera 01 PCamera 02 PCamera 03 PCamera 04 PCamera 05 PCamera 06 Camera 01 Camera 01 Dec 2013 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 05/09/2013/08/03=13:08-2013/08:04:58 15:08:45 Normal EventFigure 5-24 Normal Playback
Step 3 During playback, click the 📄uon to lock the current recording le.
i NOTE
In the mul-channel playback mde, clicking the button will lock all the record les related to the playback channels.
Step 4 You can click the ☐ buon to pop up the le management interface. Click Locked File to check and export the locked les.

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File Management Video Clips Locked File Tag Cam... Start/End Time Size Lock D1 01-14-2015 22:15:23--23:59:59 747.42MB Total: 1 P: 1/1 HDD: 1 Start time: 01-14-2015 22:15:23 End time: 01-14-2015 23:59:59 Total size: 0B Export All Export CancelFigure 5-25 Locked File Management
In the File Management interface, you can also click to change it to unlock the le and the le is not protected.
Lock File when Export
Step 1 Go to Menu > Export.

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Normal IP Camera D1 D2 D3 D4 D5 D6 D7 D8 Start/End time of record 08-04-2014 15:48:01 - 01-20-2015 20:05:33 Record Type All File Type All Start Time 01-01-2015 00:00:00 End Time 01-30-2015 23:59:59 Quick Export Search BackFigure 5-26 Export
Step 2 Select the channels you want to investigate by checking the checkbox to .
Step 3 Congure the record type, le type start/end me.
Step 4 Click Search to show the results.

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Search result Chart List Camera No. Start/End Time Size Play Lock D1 01-14-2015 22:15:23-... 911.85MB D1 01-15-2015 21:13:32-... 102.70MB D1 01-15-2015 21:29:17-... 1015.12MB D1 01-15-2015 23:36:04-... 392.59MB D1 01-16-2015 13:58:10-... 358.37MB D1 01-20-2015 19:37:34-... 177.97MB Total: 6 P: 1/1 Total size: 0B Export All Export BackFigure 5-27 Export- Search Result
Step 5 Protect the record les.
1) Find the record les you want to protect, and then click the that the le is locked.
icon which will turn to ,indicang

The record les of which the recording is sll not completed cannot be locked.
2) Click 🔒 to change it to 🔒 to unlock the le and the le is not protected.

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Attention Record file may be overwritten after unlocking. Continue? Yes NoFigure 5-28 Unlocking Aenon
5.9.2 Setting HDD Property to Read-only
Step 1 Go to Menu > HDD.

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HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 1 465.76GB Normal RAW Local 305GB 1 - 2 931.51GB Normal RAW Local 814GB 1 -Figure 5-29 HDD General
Step 2 Click to edit the HDD you want to protect.

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Local HDD Settings HDD No. 5 HDD Property ● R/W ● Read-only ● Redundancy Group ● 1 ● 2 ● 3 ● 4 ● 5 ● 6 ● 7 ● 8 ● 9 ● 10 ● 11 ● 12 ● 13 ● 14 ● 15 ● 16 HDD Capacity 931.51GB Apply OK CancelFigure 5-30 HDD General- Editing
Step 3 Set the HDD property to Read-only.
Step 4 Click OK to save sengs and back to the upper level menu.
i NOTE
- You cannot save any les in a Read-only HDD. If you want to save les in the HDD, change the property to R/W.
- If there is only one HDD and is set to Read-only, the NVR can't record any les. Only live view mode is available.
- If you set the HDD to Read-only when the NVR is saving les in it, then the le will be saved in next R/W HDD. If there is only one HDD, the recording will be stopped.
Chapter 6 Playback
6.1 Playing Back Record Files
6.1.1 Instant Playback
Purpose:
Play back the recorded video les of a speci channel in the live view mode. Channel switch is supported.
Instant playback by channel
Step 1 Choose a channel in live view mode and click the 📄uon in the quick seng toolbar.

In the instant playback mode, only record les recorded during the last ve minutes on this channel will be played back.

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Four-panel composite image showing a multi-lane highway with traffic and vehicles, no visible text or symbols.Figure 6-1 Instant Playback Interface
6.1.2 Playing Back by Normal Search
Playback by Channel
Step 1 Enter the Playback interface.
Step 2 Right click a channel in live view mode and select Playback from the menu, as shown in Figure 6-2.

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Common Menu Menu Single Screen Multi-screen Previous Screen Next Screen Start Auto-switch Start Recording Add IP Camera Playback PTZ Control Output Mode Aux MonitorFigure 6-2 Right-click Menu under Live View
i NOTE
Pressing numerical buons will switch playback to the corresponding channels during playback process.
Playback by Time
Purpose:
Play back video les recorded in specied me duraon. Mul-channel simultaneous playback and channel switch are supported.
Step 1 Go to Menu>Playback.
Step 2 Select Normal/Smart in the drop-down list on the top-le side.
Step 3 Select a camera in the camera list.
Step 4 Select a date in the calendar and click the ▶ buon on the le toolbar to play the video le.

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Jan 2016 S M T W T F S 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31Figure 6-3 Playback Calendar
If there are record les for that camera in that day, in the calendar, the icon for that day is displayed in dierent colors for dierent recording types: blue for connuous recording and red for event recording.
Step 5 Click 📋 No may playing the connuous recorded les.
Playback Interface
You can use the toolbar in the boom part of playback interface to control playing progress, as shown in Figure 6-4.

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Normal/Smart Max. Ca... Min. Ca... IPdome IPdome Camera 01 IPCamera 04 IPCamera 05 Camera 01 IPCamera 07 IPCamera 08 Sep ▶ 2016 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Normal Smart Normal Event Smart 30mins 1h 2h 6h 24hFigure 6-4 Playback Interface

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01-01 2016 09:00:23 -- 26-09-2016 16:26:09 Normal Smart 12:42:59 12:45 1:00 Normal Event Smart 30mins 1h 2h 1h 24hFigure 6-5 Toolbar of Playback
You can click the channel(s) to execute simultaneous playback of mulple channels.
i NOTE
● The 01-01-2018 03:00 23--94-07-2016 19:37:29 recorded video les.
- Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames.
Table 6-1 Detailed Explanaon of Playback Toolbar
| Item | Button | Operation | Button | Operation |
| Smart Search | Draw quadrilateral for the moon detecon | Search the matched video | ||
| Set full screen for moon detecon | Draw line for the line crossing detecon | |||
| Draw quadrilateral for the intrusion detecon | Filter video les by seng the target characters | |||
| • Opera ons | Audio on/Mute | Start/Stop clipping | ||
| Digital Zoom | Lock File | |||
| Add default tag | Add customized tag | |||
| File management for video clips, captured pictures, locked les and tags | ||||
| • Playing Control | Pause/Play | Reverse play/ Pause | ||
| Slow forward | Stop | |||
| 30s forward | 30s reverse | |||
| Next day | Fast forward | |||
| Previous day | ||||
| Previous/Next period | Play the me bar in 30 minutes (default) | |||
| Time Bar Scaling | ![]() | Play the me bar in 1 hour | ![]() | Play the me bar in 2 hours |
![]() | Play the me bar in 6 hours | ![]() | Play the me bar in 24 hours |

NOTE
Please refer to the Chapter 3.2.4 Fisheye Expansion for the descripon and operaon of the sheye expansion.

NOTE
The playing speed of 256X is supported.
6.1.3 Playing back by Smart Search
Purpose:
The smart playback funcon provides an easy way to get through the less eecve informaon. When you select the smart playback mode, the system will analyze the video containing the moon or VCA informaon, mark it with green color and play it in the normal speed while the video without moon will be played in the 16-time speed. The smart playback rules and areas are congorable.
Before you start:
To get the smart search result, the corresponding event type must be enabled and congured on the IP camera.
Step 1 Go to Menu>Playback.
Step 2 Select the Normal/Smart in the drop-down list on the top-le side.
Step 3 Select a camera in the camera list.
Step 4 Select a date in the calendar and click 📂 in the le toolbar to play the video le.

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Normal/Smart Max. Ca... Min. Ca... IPdome IPdome Camera 01 IPCamera 04 IPCamera 05 Camera 01 IPCamera 07 IPCamera 08 Jul 2016 S M T W T F S 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 01-01-2018 00:00:22 - 15-07-2016 11:49:17 Normal Smart Normal Event Smart 30mins 1h 2h 6h 34hFigure 6-6 Playback by Smart Search
Step 5 Click Smart ch to the playback by smart search.
Step 6 Set the rules and areas for smart search of line crossing detecon, intrusion detecon or moon detecon event triggered recording.
Moon Detecon
Click and then hold the mouse on the image to draw the mouse to set the detecon area manually. You can also click the icon to set the full screen as the detecon area.
Line Crossing Detecon
Select ☐, and click on the image to specify the start point and end point of the line.
Intrusion Detecon
Click ☐, and specify 4 points to set a quadrilateral region for intrusion detecon. Only one region can be set.
Step 7 (Oponal) You can click to iter the searched video les by seng the target characters, including the gender and age of the human and whether he/she wears glasses.

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Result Filter Enable Gender All Ages All Glasses All OK CancelFigure 6-7 Set Result Filter
6.1.4 Playing Back by Event Search
Purpose:
Play back record les on one or several channels searched out by event type (e.g., alarm input, moon detecon and VCA).
Step 1 Go to Menu>Playback.
Step 2 Select the Event in the drop-down list on the top-le side.
Step 3 Select the major type to Alarm Input, Moon or VCA as the event type.

We take playback by VCA as the example in the following instrucons.

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Event Major Ty... Motion ✓Camera ✓IPdome ✓IPdome ✓Camera 01 ✓IPCamera 04 ✓IPCamera 05 ✓Camera 01 Start Time 01-03-2016 00:00:00 End Time 26-09-2016 23:59:59 Search Normal Smart Normal Event 30mins 1h 2h 6h 24hFigure 6-8 Event Search Interface
Step 4 Select the minor type of VCA from the drop-down list.

For conguring the VCA recording, please refer to Chapter 5.5 Conguring VCA Event Recording and Capture; and for details of VCA detecon types, please refer to Chapter 9 VCA Alarm.
Step 5 Select the camera (s) for searching, and set the Start me and End me.
Step 6 Click Search to get the search result informaon. You may refer to the right-side bar for the result.
Step 7 Select a result item and click 📋 to play back the le.

Pre-play and post-play can be congured.
Step 8 Enter the Synch Playback interface to select the camera (s) for synchronous playback.

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Synch Playback IP Camera D1 D2 D3 D4 D5 D6 D7 D8Figure 6-9 Synch Playback Interface
Step 9 Enter the playback interface.
The toolbar in the boom part of playback interface can be used to control playing process.

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Event Sour... Start Time D1 14:59:53 D1 15:46:51 D1 15:48:07 D1 15:56:26 D1 17:02:16 D3 19:07:45 D3 19:43:53 D3 19:44:13 Total: 741 P: 1/8 Pre-play 30s Post-play 30s Back Normal Smart 16.76 11.45 15:47:49 18.00 20mins 1h 2h 6h 24hFigure 6-10 Interface of Playback by Event
Step 10 You can click < or > to select the previous or next event. Please refer to Table 6.1 for the descripon of buons on the toolbar.
6.1.5 Playing Back by Tag
Purpose:
Video tag allows you to record related informaon like people and locaon of a certain me point during playback. You can use video tag(s) to search for record les and posion me point.
Before playing back by tag:
Step 1 Go to Menu>Playback.
Step 2 Search and play back the record le(s). Refer to Chapter 6.1.1 for the detailed informaon about searching and playback of the record les.

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Normal/Smart Max. Ca... Min. Ca... IPdome IPdome Camera 01 IPCamera 04 IPCamera 05 Camera 01 IPCamera 07 IPCamera 08 Sep 2016 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Normal Smart Normal Event Smart 30mins 1h 2h 6h 24hFigure 6-11 Interface of Playback by Time
Step 3 Click ☐ add default tag.
Step 4 Click ☑ to add customized tag and input tag name.

Max. 64 tags can be added to a single video le.
Tag Management.
Click 🤔 to enter the File Management interface and click Tag to manage the tags. You can check, edit, and delete tag(s).

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File Management Video Clips Locked File Tag Cam... Tag Name Time Edit Delete D1 TAG 26-09-2016 12:49:10 D1 TAG 26-09-2016 12:49:12 D1 TAG 26-09-2016 12:49:14 D1 TAG 26-09-2016 12:49:16 Total: 4 P: 1/1 CancelFigure 6-12 Tag Management Interface
Playing back by Tag
Step 1 Select Tag from the drop-down list in the Playback interface.
Step 2 Choose channels, edit start me and end me, and then click Search to enter Search Result interface.

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Tag Camera Pdome Ipdome Camera 01 iPCamera 04 iPCamera 05 Camera 01 iPCamera 07 Keyword Start Time 01-09-2016 00:00:00 End Time 27-09-2016 23:59:59 Search Normal Smart Normal Event 20ms 1h 2h 2h 24hFigure 6-13 Interface of Playback by Tag

You can enter keyword in the textbox Keyword to search the tag on your command.
Step 3 Click to play back the selected tag le.
You can click the Back to back to the search interface.

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Tag Ca... Tag Name Play D1 TAG D1 TAG D1 TAG D1 TAG Total: 4 P: 1/1 Pre-play 30s Post-play 30s Back Normal Event 30mins 1h 2h 6h 24hFigure 6-14 Interface of Playback by Tag
i NOTE
Pre-play and post-play can be congured.
You can click for to select the previous or next tag. Please refer to Table 6.1 for the descripon of buons on the toolbar.
6.1.6 Playing Back by System Logs
Purpose:
Play back record le(s) associated with channels aer searching system logs.
Step 1 Go to Menu>Maintenance>Log Informaon.
Step 2 Click Log Search to enter Playback by System Logs.
Set search me and type and click Search.

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Log Search Start Time 27-01-2015 00:00:00 End Time 28-01-2015 23:59:59 Major Type All ✓Minor Type ✓ Alarm Input ✓Alarm Output ✓Motion Detection Started ✓Motion Detection Stopped ✓Video Tampering Detection Started ✓Video Tampering Detection Stopped ✓Line Crossing Detection Alarm Started ✓Line Crossing Detection Alarm Stopped ✓Intrusion Detection Alarm Started Export All Search BackFigure 6-15 System Log Search Interface
Step 3 Choose a log with record le and click to enter Playback interface.

If there is no record le at the me point of the log, the message box "No result found" will pop up.

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Search Result No. Major Type Time Minor Type Parameter Play Details 1 Exception 27-01-2015 10:02:58 HDD Error N/A 2 Exception 27-01-2015 10:02:58 HDD Error N/A 3 Exception 27-01-2015 10:02:58 HDD Error N/A 4 Operation 27-01-2015 10:03:00 Abnormal Shuld... N/A 5 Operation 27-01-2015 10:03:01 Power On N/A 6 Exception 27-01-2015 10:03:13 Record/Capture ... N/A 7 Exception 27-01-2015 10:03:13 Record/Capture ... N/A 8 Exception 27-01-2015 10:03:13 Record/Capture ... N/A 9 Operation 27-01-2015 11:06:34 Local Operation.... N/A 10 Exception 27-01-2015 11:07:36 HDD Error N/A Total: 417 P: 1/5 Export BackFigure 6-16 Result of System Log Search
Step 4 Playback interface.
The toolbar in the boom part of Playback interface can be used to control playing process.

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Highway scene with multiple vehicles and traffic, no visible text or symbolsFigure 6-17 Interface of Playback by Log
6.1.7 Playing Back External File
Purpose:
Perform the following steps to look up and play back les in the external devices.
Step 1 Go to Menu > Playback.
Step 2 Select the External File in the drop-down list on the top-le side.
The les are listed in the right-side list.
You can click Refresh the le list.
Step 3 Select and click 📋 to play back it. And you can adjust the playback speed by clicking an 📋.

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External File Device N... USB1-4 Name Play ch02_201304... ch02_201304... player.exe RefreshFigure 6-18 Interface of External File Playback
6.1.8 Playing Back by Sub-periods
Purpose:
The video les can be played in mulple sub-periods simultaneously on the screens.
Step 1 Go to Menu > Playback.
Step 2 Select Sub-periods from the drop-down list in the upper-le corner of the page to enter the Sub-periods Playback interface.
Step 3 Select a date and start playing the video le.
Step 4 Select the Split-screen Number from the dropdown list. Up to 16 screens are congorable.

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Sub-periods 07-05-2016 Tue 00:28:32 07-05-2016 Tue 08:07:37 07-05-2016 Tue 08:07:37 07-05-2016 Tue 12:11:04 Split-scr... Jul 2016 S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Normal Event 30mins 1h 2h 00:00 00:15 00:28:33 00:28 6h 24hFigure 6-19 Interface of Sub-periods Playback
i NOTE
According to the dened number of split-screens, the video les on the selected date can be divided into average segments for playback. E.g., if there are video les exisng between 16:00 and 22:00, and the 6-screen display mode is selected, then it can play the video les for 1 hour on each screen simultaneously.
6.2 Auxiliary Functions of Playback
6.2.1 Playing Back Frame by Frame
Purpose:
Play video les frame by frame, in case of checking image details of the video when abnormal events happen.
Using a Mouse:
Go to Playback interface.
- If you choose playback of the record le: click button 🐘 unl the speed changes to Single frame and one click on the playback screen represents playback of one frame.
- If you choose reverse playback of the record le: click buon 📁nl the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame. It is also feasible to use buon 📁 toolbar.
Using the Front Panel:
Click the ☐ set the speed to Single frame. One click on button, one click on the playback screen or Enter button on the front panel represents playback or reverse playback of one frame.
6.2.2 Fast View
You can hold the mouse to drag on the me bar to get the fast view of the video les.
Step 1 Enter the playback interface and start to play the video les.

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Event Sour... Start Time D1 14:59:53 D1 15:46:51 D1 15:48:07 D1 15:56:26 D1 17:02:16 D3 19:07:45 D3 19:43:53 D3 19:44:13 Total: 741 P: 1/8 Pre-play 30s Post-play 30s Back Normal Smart 15:30 15:45 19:47:49 16:00 Normal Event 30mins 1h 2h 6h 24hFigure 6-20 Playback Interface
Step 2 Use the mouse to hold and drag through the playing me bar to fast view the video les.
Step 3 Release the mouse to the required me point to enter the full-screen playback.

The fast view is supported only in the 1X single-camera playback mode.
6.2.3 Digital Zoom
Step 1 Click the 📋 on the playback control bar to enter Digital Zoom interface.
Step 2 You can zoom in the image to dierent proporons (1 to 16X) by moving the sliding bar from to. You can also scroll the mouse wheel to control the zoom in/out.

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Highway traffic scene with multiple vehicles including trucks, buses, and a red-and-white car, no visible text or signageFigure 6-21 Draw Area for Digital Zoom
Step 3 Right-click the image to exit the digital zoom interface.
6.2.4 File Management
You can manage the video clips, locked les and tags you have added in the playback mode.
Step 1 Enter the playback interface.
Step 2 Click 📂 on the toolbar to enter the le management interface.

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File Management Video Clips Locked File Tag Camera No. Start/End Time Size D1 12-08-2014 15:46:00--15:46:17 4081.16KB D1 12-08-2014 15:46:19--15:46:21 909.89KB D1 12-08-2014 15:46:22--15:46:24 897.31KB Total: 3 P: 1/1 Total size: 0B Export All Export Cancel Camera with clip recording: 1 Start time: 12-08-2014 15:46:00 End time: 12-08-2014 15:46:17 Selected clips: 0Figure 6-22 File Management
Step 3 You can view the saved video clip, lock/unlock the les and edit the tags which you added in the playback mode.
If required, select the items and click Export All or Export to export the clips/les/tags to local storage device.
Chapter 7 Backup
7.1 Backing up Record Files
7.1.1 Backing up by Normal Video Search
Purpose:
The record les can be backup to various devices, such as USB devices (USB ash drives, USB HDDs, USB writer), SATA writer and e-SATA HDD.
Backup using USB ash drives and USB HDDs
Step 1 Go to Menu>Export>Normal.
Step 2 Select the cameras to search.
Step 3 Set search condion and click Search buon to enter the search result interface. The matched video les are displayed in Chart or List display mode.

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Normal IP Camera D1 D2 D3 D4 Start/End time of record 09-09-2015 18:07:37 - 31-08-2016 12:08:11 Record Type Continuous File Type All Start Time 30-04-2016 00:00:00 End Time 30-12-2016 23:59:59 Search BackFigure 7-1 Normal Video Search for Backup
Step 4 Select video les or pictures from the Chart or List to export.
Click to play the record le if you want to check it.
Check the checkbox before the record les you want to back up.

The size of the currently selected les is displayed in the lower-le corner of the window.

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Search result List Camera No. Start/End Time Size Play Lock D1 12-06-2016 16:17:05---- 45.20MB D1 12-06-2016 16:41:11---- 41.38MB D1 12-06-2016 17:08:57---- 103.62MB D1 13-06-2016 09:24:03---- 824.08MB D1 13-06-2016 18:13:50---- 96.47MB D1 14-06-2016 09:26:53---- 535.45MB D1 14-06-2016 16:16:56---- 139.90MB D1 17-08-2016 17:22:29---- 177.59MB D1 18-08-2016 09:31:37---- 61.55MB D1 18-08-2016 10:08:55---- 1011.95MB D1 19-08-2016 09:17:23---- 1146.17KB D1 19-08-2016 09:18:01---- 937.76MB D1 22-08-2016 09:20:46---- 75.25MB Total: 193 P: 1/2 Total size: 0B Export All Export BackFigure 7-2 Result of Normal Video Search for Backup
Step 5 Export the video les or picture les.
Click Export All to export all the les.
Or you can select recording les you want to back up, and click Export to enter Export interface.

If the inserted USB device is not recognized:
- Click the Refresh buon.
● Reconnect device. - Check for compatibility from vendor.
You can also format USB ash drives or USB HDDs via the device.

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Export Device Name USB Flash Disk 1-1 .mp4 Refresh Name Size Type Edit Date Delete Play ch01_2014121009... 430.15MB File 12-25-2014 14:33:18 - - ch09_2014102916... 486.88MB File 10-29-2014 19:10:56 - - ch13_2014091909... 2707.10KB File 09-19-2014 15:42:20 - - d01_sd_ch01_141... 25.90MB File 12-25-2014 17:34:58 - - Free Space 955.94MB New Folder Format Export CancelFigure 7-3 Export by Normal Video Search using USB Flash Drive
Stay in the Exporng interface unl all record les are exported with pop-up message box "Export nished".

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Export Export finished OKFigure 7-4 Export Finished

The backup of video les using USB writer or SATA writer has the same operang instrucons. Please refer to steps described above.
7.1.2 Backing up by Event Search
Purpose:
Back up event-related record les using USB devices (USB ash drives, USB HDDs, USB writer), SATA writer or eSATA HDD. Quick Backup and Normal Backup are supported.
Step 1 Go to Menu > Export > Event.
Step 2 Select the cameras to search.
Step 3 Select the event type to alarm input, moon or VCA.

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Event Major Type Motion Start Time 29-02-2016 00:00:00 End Time 30-12-2016 23:59:59 Pre-play 30s Post-play 30s IP Camera D1 D2 D3 D4 Search BackFigure 7-5 Event Search for Backup
Step 4 Set search condion and click Search buon to enter the search result interface. The matched video les are displayed in Chart or List display mode.
Step 5 Select video les from the Chart or List interface to export.

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Search result List Source Camera No.HDD Event Time Size Play D3 D3 1 30-12-2016 18:41:02-... 3860.82KB D3 D3 1 30-12-2016 18:41:33-... 2015.18KB Total: 2 P: 1/1 Total size: 0B Export All Export BackFigure 7-6 Result of Event Search
Step 6 Export the video les. Please refer to step5 of Chapter 7.1.1 Backing up by Normal Video Search for details.
7.1.3 Backing up Video Clips
Purpose:
You may also select video clips in playback mode to export directly during Playback, using USB devices (USB ash drives, USB HDDs, USB writer), SATA writer.
Step 1 Enter Playback interface.
Please refer to Chapter 6.1 Playing Back Record Files.
Step 2 During playback, use buons le(s).

in the playback toolbar to start or stop clipping record
Step 3 Click enter the le management interface.

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File Management Video Clips Locked File Tag Camera No. Start/End Time Size D2 30-12-2016 18:40:09--18:40:12 1987.29KB D2 30-12-2016 18:40:13--18:40:14 1324.38KB D2 30-12-2016 18:40:15--18:40:16 1326.09KB Total: 3 P: 1/1 Selected clips: 0 Total size: 0B Export All Export CancelFigure 7-7 Video Clips Export Interface
Step 4 Export the video clips in playback. Please refer to step5 of Chapter 7.1.1 Backing up by Normal Video Search for details.
7.2 Managing Backup Devices
Management of USB ash drives, USB HDDs and eSATA HDDs
Step 1 Enter the Export interface.

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Export Device Name USB Flash Disk 1-1 .mp4 Refresh Name Size Type Edit Date Delete Play ch01_2014121009... 430.15MB File 12-25-2014 14:33:18 - - ch09_2014102916... 486.88MB File 10-29-2014 19:10:56 - - ch13_2014091909... 2707.10KB File 09-19-2014 15:42:20 - - d01_sd_ch01_141... 25.90MB File 12-25-2014 17:34:58 - - Free Space 955.94MB New Folder Format Export CancelFigure 7-8 Storage Device Management
Step 2 Backup device management.
Click New Folder button if you want to create a new folder in the backup device.
Select a record le or folder in the backup device and click button if you want to delete it.
Click Erase if you want to erase the les from a re-writable CD/DVD.
Click Format to format the backup device.

If the inserted storage device is not recognized:
- Click Refresh.
- Reconnect device.
- Check for compatibility from vendor.
Chapter 8 Alarm Settings
8.1 Setting Motion Detection Alarm
Step 1 Go to Menu > Camera > Moon to enter Moon Detecon interface of Camera Management and choose a camera you want to set up moon detecon.
Step 2 Set up detecon area and sensitivity.
Tick Enable Moon Detecon, and use the mouse to draw detecon area(s) and drag the sensitivity bar to set sensitivity.

By default, the moon detecon is enabled and congured in full screen.
Click 📄 and set alarm response acons.

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Motion Detection Camera [D1] IPdome Enable Motion Detection ✓ Settings Sensitivity 20 Full Screen ClearFigure 8-1 Moon Detecon Setup Interface

By default, the feature of Dynamic Analysis for Moon is enabled. When the moon detecon triggered frame (green) for the moving targets in the moon detecon area will be displayed on the live video.
Step 3 Click Trigger Channel and select one or more channels which will start to record or become full-screen monitoring when moon alarm is triggered, and click Apply to save the sengs.

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Settings Trigger Channel Arming Schedule Linkage Action IP Camera D1 D2 D3 Apply OK CancelFigure 8-2 Set Trigger Camera of Moon Detecon
Step 4 Set up arming schedule of the channel.
1) Select Arming Schedule tab to set the arming schedule of handling acons for the moon detecon.
2) Choose one day of a week and up to eight me periods can be set within each day.
3) Click Apply to save the sengs

Time periods shall not be repeated or overlapped.

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Settings Trigger Channel Arming Schedule Linkage Action Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK CancelFigure 8-3 Set Arming Schedule of Moon Detecon
Step 5 Click Handling to set up alarm response acons of moon alarm (please refer to Chapter 8.8 Seng Alarm Response Acons).
Step 6 If you want to set moon detecon for another channel, repeat the above steps or just click Copy in the Moon Detecon interface to copy the above sengs to it.
8.2 Setting Sensor Alarms
Purpose:
Set the handling acon of an external sensor alarm.
Step 1 Go to Menu> Conguraon > Alarm.
Select Alarm Input tab to enter Alarm Input Sengs interface.

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Alarm Status Alarm Input Alarm Output Alarm Input List Alarm Input No. Alarm Name Alarm Type Local<-1 N.O Local<-2 N.O Local<-3 N.O Local<-4 N.O Local<-5 N.O Local<-6 N.O Local<-7 N.O Alarm Output List Alarm Output No. Alarm Name Dwell Time Local->1 Manually Clear Local->2 Manually Clear Local->3 Manually Clear Local->4 Manually Clear 172.6.23.105:8000->1 5sFigure 8-4 Alarm Status Interface of System Conguraon
Step 2 Set up the handling acon of the selected alarm input.
Check Enable and click Setng to set up its alarm response acons.

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Alarm Status Alarm Input Alarm Output Alarm Input No: Local<-1 Alarm Name Type N.O Enable Enable One-Key Disarming SettingsFigure 8-5 Alarm Input Setup Interface
Step 3 (Oponal) Enable the one-key disarming for local alarm input 1 (Local<-1).
1) Check Enable One-Key Disarming.
2) Click Sengs to enter the linkage acon sengs interface.
3) Select the alarm linkage acon (s) you want to disarm for local alarm input 1. The selected linkage acons include the Full Screen Monitoring, Audible Warning, Nofy Surveillance Center, Send Email and Trigger Alarm Output.

When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable.
Step 4 Select Trigger Channel tab and select one or more channels which will start to record or become full-screen monitoring when an external alarm is input, and click Apply to save the sengs.
Step 5 Select Arming Schedule to set the arming schedule of handling acons.

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Settings Trigger Channel Arming Schedule Linkage Action PTZ Linking Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK CancelFigure 8-6 Set Arming Schedule of Alarm Input
Choose one day of a week and Max. eight me periods can be set within each day, and click Apply to save the sengs.

Time periods shall not be repeated or overlapped.
Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy buon to copy an arming schedule to other days.
Step 6 Select Linkage Acon to set up alarm response acons of the alarm input (please refer to Chapter 8.8 Seng Alarm Response Acons).
Step 7 If necessary, select PTZ Linking tab and set PTZ linkage of the alarm input.
Step 8 Set PTZ linking parameters and click OK to complete the sengs of the alarm input.

Please check whether the PTZ or speed dome supports PTZ linkage.
One alarm input can trigger presets, patrol or paern of more than one channel. But presets, patrols and paerns are exclusive.

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Settings Trigger Channel Arming Schedule Linkage Action PTZ Linking PTZ Linking IP Camera 4 Call Preset Preset 1 Call Patrol Patrol 1 Call Pattern Pattern 1 Apply OK CancelFigure 8-7 Set PTZ Linking of Alarm Input
Step 9 If you want to set handling acon of another alarm input, repeat the above steps.
Or you can click the Copy buon on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the sengs to them.

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Copy Alarm Input to Alarm Input No. Alarm Name Local<-1 Local<-2 Local<-3 Local<-4 Local<-5 Local<-6 Local<-7 Local<-8 Local<-9 Local<-10 Local<-11 OK CancelFigure 8-8 Copy Sengs of Alarm Input
8.3 Detecting Video Loss Alarm
Purpose:
Detect video loss of a channel and take alarm response acon(s).
Step 1 Go to Menu > Camera > Video Loss to enter Video Loss interface of Camera Management and select a channel you want to detect.

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Video Loss Camera IP Camera 4 Enable Video Loss Alarm SettingsFigure 8-9 Video Loss Setup Interface
Step 2 Set up handling acon of video loss.
Check the checkbox of "Enable Video Loss Alarm", and click "quon to set up handling acon of video loss.
Step 3 Set up arming schedule of the handling acons.
1) Select Arming Schedule tab to set the channel's arming schedule.
2) Choose one day of a week and up to eight me periods can be set within each day.
3) Click Apply to save the sengs.

Time periods shall not be repeated or overlapped.

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Settings Arming Schedule Linkage Action Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK CancelFigure 8-10 Set Arming Schedule of Video Loss
Step 4 Select Linkage Acon to set up alarm response acon of video loss (please refer to Chapter 8.8 Seng Alarm Response Acons).
Step 5 Click OK to complete the video loss sengs of the channel.
8.4 Detecting Video Tampering Alarm
Purpose:
Trigger alarm when the lens is covered and take alarm response acon(s).
Step 1 Go to Menu> Camera > Video Tampering to enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.

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Video Tampering Detection Settings Camera [D5] Camera 01 Enable Video Tampering ... Settings Sensitivity ClearFigure 8-11 Video Tampering Setup Interface
Step 2 Set the video tampering handling acon of the channel.
Check Enable Video Tampering Detecon.
Drag the sensitivity bar to set a proper sensitivity level. Use the mouse to draw an area you want to detect video tampering.
Click button to set up handling acon of video tampering.
Step 3 Set arming schedule and alarm response acons of the channel.
4) Click Arming Schedule to set the arming schedule of handling acons.
5) Choose one day of a week and max. eight me periods can be set within each day.
6) Click Apply to save the sengs.

Time periods shall not be repeated or overlapped.

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Settings Arming Schedule Linkage Action Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK CancelFigure 8-12 Set Arming Schedule of Video Tampering
Step 4 Select Linkage Acon to set up alarm response acons of video tampering alarm (please refer to Chapter 8.8 Seng Alarm Response Acons).
Step 5 Click OK to complete the video tampering sengs of the channel.
8.5 Line Crossing Detection Alarm
Purpose:
This funcon can be used for detectng people, vehicles and objects cross a set virtual line. The line crossing direcon can be set as bidireconal, from le to right or from right to le. And you can set the duraon for the alarm response acons, such as full screen monitoring, audible warning, etc.
Step 1 Go to Menu > Camera > VCA.
Step 2 Select the camera to congregate the VCA.
Step 3 Select the VCA detecon type to Line Crossing Detecon.
Step 4 Check Enable to enable this funcon.
Step 5 Click To congregate the trigger channel, arming schedule and linkage acons for the line crossing detecon alarm.
Step 6 Click the Rule Sengs buon to set the line crossing detecon rules.
1) Select the direcon to A<->B, A->B or A<-B.
A<->B: Only the arrow on the B side shows; when an object going across the congured line with both direcon can be detected and alarms are triggered.
A->B: Only the object crossing the congured line from the A side to the B side can be detected.
B->A: Only the object crossing the congured line from the B side to the A side can be detected.
2) Click-and-drag the slider to set the detecon sensitivity.
Sensitivity: Range [1-100]. The higher the value is, the more easily the detecon alarm can be triggered.
3) Click OK to save the rule sengs and back to the line crossing detecon sengs interface.

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Rule Settings No. 1 Direction A<-->B Sensitivity 50Figure 8-13 Set Line Crossing Detecon Rules
Step 7 Click 📋 and set two points in the preview window to draw a virtual line.
Step 8 You can use the clear the exisng virtual line and re-draw it.

Up to 4 rules can be congured.

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VCA Camera [D2] IPdome Line Crossing Detection Intrusion Detection Enable Settings Rule 1 Rule Settings Draw Line Draw Qua... Clear All Apply BackFigure 8-14 Draw Line for Line Crossing Detecon
Step 9 Click Apply to acvate the sengs.
8.6 Intrusion Detection Alarm
Purpose:
Intrusion detecon funcon detects people, vehicle or other objects which enter and loiter in a pre-dened virtual region, and some certain acons can be taken when the alarm is triggered.
Step 1 Go to Menu> Camera> VCA.
Step 2 Select the camera to congregate the VCA.
Step 3 Select the VCA detecon type to Intrusion Detecon.
Step 4 Check Enable to enable this funcon.
Step 5 Click ☐ congregate the trigger channel, arming schedule and linkage acons for the line crossing detecon alarm.
Step 6 Click the Rule Sengs buon to set the intrusion detecon rules. Set the following parameters.
4) Threshold: Range [1s-10s], the threshold for the me of the object loitering in the region. When the duraon of the object in the dened detecon area is longer than the set me, the alarm will be triggered.
5) Click-and-drag the slider to set the detecon sensitivity.
6) Sensitivity: Range [1-100]. The value of the sensitivity denes the size of the object which can trigger the alarm. The higher the value is, the more easily the detecon alarm can be triggered.
7) Percentage: Range [1-100]. Percentage defines the rao of the in-region part of the object which can trigger the alarm. For example, if the percentage is set as 50%, when the object enters the region and occupies half of the whole region, the alarm is triggered.

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Rule Settings No. 1 Time Threshold (s) 5 Sensitivity 50 Percentage 0Figure 8-15 Set Intrusion Crossing Detecon Rules
8) Click-OK to save the rule sengs and back to the line crossing detecon sengs interface.
Step 7 Click and draw a quadrilateral in the preview window by specifying four vertexes of the detecon region, and right click to complete drawing. Only one region can be congured.
You can use the ☐ clear the exisng virtual line and re-draw it.

Up to 4 rules can be congured.

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VCA Camera [D2] IPdome Line Crossing Detection Intrusion Detection Enable ✓ Settings ✗ Rule 1 Rule Settings Draw Line Draw Qua... Clear All #1# Apply BackFigure 8-16 Draw Area for Intrusion Detecon
Step 8 Click Apply to save the sengs.
8.7 Handling Exceptions Alarm
Purpose:
Excepon sengs refer to the handling acon of various excepons, e.g.
● HDD Full: The HDD is full.
- HDD Error: Wring HDD error or unformatted HDD.
● Network Disconnected: Disconnected network cable.
● IP Conicted: Duplicated IP address.
- Illegal Login: Incorrect user ID or password.
● Record Excepon: No space for saving recorded les.
Step 1 Go to Menu> Conguraon> Excepons to enter Excepon interface of System Conguraon and handle various excepons.
Please refer to Chapter 8.8 Seng Alarm Response Acons for detailed alarm response acons.

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Exception Enable Event Hint ✓ Event Hint Settings * Exception Type HDD Full Audible Warning Notify Surveillance Center Send Email Trigger Alarm OutputFigure 8-17 Excepons Setup Interface
8.8 Setting Alarm Response Actions
Purpose:
Alarm response acons will be acvated when an alarm or excepon occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Nofy Surveillance Center, Upload Picture to FTP, Trigger Alarm Output and Send Email.
Event Hint Display
When an event or exception happens, a hint can be displayed on the lower-left corner of live view image. And you can click the hint icon to check the details. Besides, the event to be displayed is congorable.
Step 1 Go to Menu > Conguraon > Excepons.
Step 2 Check Enable Event Hint.

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Enable Event Hint Event Hint SettingsFigure 8-18 Event Hint Sengs Interface
Step 3 Click the 📄 to set the type of event to be displayed on the image.

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Event Hint Settings All HDD Full HDD Error Network Disconnected IP Conflicted Illegal Login Video Signal Loss Alarm Input Triggered Video Tamper Detected Motion Detection Record Exception IP Camera Conflicted OK CancelFigure 8-19 Event Hint Sengs Interface
Step 4 Click the OK buon to nish sengs.
Full Screen Monitoring
When an alarm is triggered, the local monitor (VGA and HDMI ^TM monitor) display in full screen the video image from the alarming channel congured for full screen monitoring.
If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell me). A dierent dwell me can be set by going to Menu >Conguraon>Live View >Full Screen Monitoring Dwell Time.
Auto-switch will terminate once the alarm stops and you will be taken back to the Live View interface.

You must select during "Trigger Channel" sengs the channel(s) you want to make full screen monitoring.
Audible Warning
Trigger an audible beep when an alarm is detected.
Nofy Surveillance Center
Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client.

The alarm signal will be transmied automacally at detecon mode when remote alarm host is congured. Please refer to Chapter 11.2.6 Conguring More Sengs for details of alarm host conguraon.
Email Linkage
Send an email with alarm informaon to a user or users when an alarm is detected.
Please refer to Chapter 9.3.5 for details of Email conguraon.
Trigger Alarm Output
Trigger an alarm output when an alarm is triggered.
Step 5 Go to Menu> Conguraon> Alarm> Alarm Output.
Select an alarm output and set alarm name and dwell me. Click Schedule to set the arming schedule of alarm output.

If "Manually Clear" is selected in the dropdown list of Dwell Time, you can clear it only by going to Menu> Manual> Alarm.

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Alarm Status Alarm Input Alarm Output Alarm Output No. Local->1 Alarm Name Dwell Time 5s SettingsFigure 8-20 Alarm Output Setup Interface
Step 6 Set up arming schedule of the alarm output.
Choose one day of a week and up to 8 me periods can be set within each day.

Time periods shall not be repeated or overlapped.

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Settings Arming Schedule Week Mon 1 00:00-24:00 2 00:00-00:00 3 00:00-00:00 4 00:00-00:00 5 00:00-00:00 6 00:00-00:00 7 00:00-00:00 8 00:00-00:00 Copy Apply OK CancelFigure 8-21 Set Arming Schedule of Alarm Output
Step 7 Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy buon to copy an arming schedule to other days.
Step 8 Click OK to complete the video tampering sengs of the alarm output No.
Step 9 You can also copy the above sengs to another channel.

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Copy Alarm Output to Alarm Output No. Alarm Name Local->1 Local->2 Local->3 Local->4 172.6.23.105:8000->1 OK CancelFigure 8-22 Copy Sengs of Alarm Output
8.9 Triggering or Clearing Alarm Output Manually
Purpose:
Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell me of an alarm output, the alarm can be cleared only by clicking Clear buon in the following interface.
Step 1 Select the alarm output you want to trigger or clear and make related operaons.
Step 2 Go to Menu> Manual> Alarm.
Step 3 Click Trigger/Clear if you want to trigger or clear an alarm output.
Step 4 Click Trigger All if you want to trigger all alarm outputs.
Step 5 Click Clear All if you want to clear all alarm output.
| Alarm Output No. | Alarm Name | Trigger |
| Local->1 | No | |
| Local->2 | No | |
| Local->3 | No | |
| Local->4 | No | |
| 172.6.23.105:8000->1 | No |
Figure 8-23 Clear or Trigger Alarm Output Manually
Chapter 9 Network Settings
9.1 Configuring General Settings
Purpose:
Network sengs must be properly congured before you operate NVR over network.
Step 1 Go to Menu > Conguraon > Network > General.

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NIC Type Enable DHCP IPv4 Address 10 .15 .1 .108 IPv4 Subnet ... 255 .255 .255 .0 IPv4 Default G... 10 .15 .1 .254 IPv6 Address 1 IPv6 Address 2 IPv6 Default G... MAC Address b4:a3:82:be:ad:2c MTU(Bytes) 1500 Enable Obtain DNS Server Addr... Preferred DNS Server 10.1.7.88 Alternate DNS Server 10.1.7.77 Internal NIC IPv4 Address 192 .168 .254 .1Figure 9-1 Network Sengs
Step 2 Congure the following sengs: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server.
If the DHCP server is available, you can click the checkbox of DHCP to automatically obtain an IP address and other network sengs from that server.

The valid value range of MTU is 500 \~ 9676.
Step 3 Click Apply.
9.2 Configuring Wi-Fi Settings
Purpose:
You can set the device as a wireless router.
Step 1 Go to Menu > Conguraon > WiFi.

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WIFI SSID NVRadsg Area/Country China Channel Self-adaptive Security Mode WPA-PSK/WPA2-PSK Encryption Type TekIP Key QE0EE4CC Network Bridging IP Address 192 . 168 . 254 . 1 WPSFigure 9-2 Wi-Fi Sengs
Step 2 Congure wireless network parameters, including Network Bridging, SSID, Security Mode, and Key.
● Network Bridging: Enable device to create a single aggregate network from mulple communicaon networks or network segments.
- SSID: It is the short for Service Set Idener. SSID is the WiFi name that the device provides.
● Area/Country: Select where the router is used.
● Channel: Select the best channel according to your situation.
● Security Mode: Select the security protocol for the wireless network.
- Encrypon Type: It is used to protect informaon. TKIP and AES are selectable.
● Key: Enter the encrypon key.
● WPS: It is the short of Wi-Fi Protected Setup. Click WPS and then you can connect the wireless network without password for once.
Step 3 Click Apply to save the sengs.
9.3 Configuring Advanced Settings
9.3.1 Configuring HiLookVision
Purpose
HiLookVision provides the mobile phone applicaon and the service plaorm page to access and manage your connected NVR, which enables you to get a convenient remote access to the surveillance system.

The HiLookVision can be enabled via operaon on SADP soware, GUI and Web browser. This secon introduces the operaon steps on GUI.
Step 1 Go to Menu > Conguraon > Network > Plaorm Access.

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Enable Access Type HiLookVision Server Address litadev.hilockview.com Custom Enable Stream Encryption Verification Code a1234567 Status OfflineFigure 9-3 HiLookVision Sengs
Step 2 Check Enable to acvate the funcon. Then the Service Terms interface will pop up as below.

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Verification Code To enable HiLookVision service, you need to create a verification code or edit the default verification code. The HiLookVision service will require internet access. Please read Service Terms and Privacy Statement before enabling the service. Use your mobile phone to scan the OR code to obtain Terms of Service and Privacy Statement.Figure 9-4 Service Terms
1) Enter the vericaon code in Vericaon Code.
2) Scan the QR code to read the service terms and privacy statement.
3) Check The HiLookVision service will require internet access. Please read Service Terms and Privacy Statement before enabling the service if you agree the service terms and privacy statement.
4) Click OK to save the sengs.

● HiLookVision is disabled by default.
- The vericaon code is empty by default. It must contain 6 to 12 leers or numbers, and it is case sensitive.
Step 3 (Oponal) Check Custom and enter Server Address.
Step 4 (Oponal) Check Enable Stream Encrypon.
Aer this feature is enabled, the vericaon code is required for remote access and live view.

You can use the scanning tool of your smartphone to download the smartphone app or add the device by scanning the QR code.

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General Platform Access PPPOE DDNS NTP Email NAT More Settings Enable ✓ Access Type HiLookVision Server Address litedev.hilookview.com ■ Custom Enable Stream Encryption ✓ Verification Code a1234567 Status Offline Unlink Use the smartphone app to scan the QR code to add the device. Scan the QR code to download the smartphone app. Scan the QR code to download the smartphone app.Figure 9-5 HiLookVision Sengs Interface
Step 5 Click Apply to save the sengs.
Step 6 Aer conguraon, you can access and manage the NVR by your mobile phone or by the website.
Step 7 (Oponal)Click Unlink to unlink the device from the account.

Please refer to the help le on the ofcial website and the HiLookVision Mobile Client User Manual for more operaon instrucons.
9.3.2 Configuring DDNS
Purpose:
You can set the Dynamic DNS (DDNS) to be used for network access.
Prior registraon with your ISP is required before conguring the system to use DDNS.
Step 1 Go to Menu > Conguraon > Network.
Step 2 Select DDNS to enter the DDNS Sengs interface.
Step 3 Check Enable DDNS to enable this feature.
Step 4 Select DDNS Type. Five dierent DDNS types are selectable: DynDNS, PeanutHull, NO-IP.
DynDNS:
1) Enter Server Address for DynDNS (i.e. members.dyndns.org).
2) In the NVR Domain Name text eld, enter the domain obtained from the DynDNS website.
3) Enter the User Name and Password registered in the DynDNS website.

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Enable DDNS DDNS Type DynDNS Area/Country Custom Server Address Device Domain Name Status DDNS is disabled. User Name PasswordFigure 9-6 DynDNS Sengs Interface
PeanutHull: Enter the User Name and Password obtained from the PeanutHull website.

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Enable DDNS DDNS Type PeanutHull Area/Country Custom Server Address Device Domain Name Status DDNS is disabled. User Name PasswordFigure 9-7 PeanutHull Sengs Interface
NO-IP:
Enter the account informaon in the corresponding elds. Refer to the DynDNS sengs.
1) Enter Server Address for NO-IP.
2) In the NVR Domain Name text eld, enter the domain obtained from the NO-IP website (www.no-ip.com).
3) Enter the User Name and Password registered in the NO-IP website.

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Enable DDNS DDNS Type NO-IP Area/Country Custom Server Address Device Domain Name Status DDNS is disabled. User Name PasswordFigure 1.1 NO-IP Setngs Interface
Step 5 Click Apply to save the sengs.
Aer seng all the required parameters for the DDNS, you can view the connecng status of the device by checking the Status informaon.
9.3.3 Configuring NTP Server
Purpose:
Ensure the network conncon of the PC (running FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the rmware into the corresponding directory of your PC.

Refer to the user manual of the FTP server to set the FTP server on your PC and put the rmware le into the directory as required.
Step 1 Go to Menu > Conguraon > Network.
Step 2 Select NTP to enter the NTP Sengs interface, as shown in Figure 9-8.

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Enable NTP Interval (min) 60 NTP Server NTP Port 123Figure 9-8 NTP Sengs Interface
Step 3 Check Enable NTP to enable this feature.
Step 4 Congure the following NTP sengs:
Interval: Time interval between the two synchronizing acons with NTP server. The unit is minute.
NTP Server: IP address of NTP server.
NTP Port: Port of NTP server.
Step 5 Click Apply to save and exit the interface.

The me synchronizaon interval can be set from 1 to 10080min, and the default value is 60min. If the NVR is connected to a public network, you should use a NTP server that has a me synchronizaon funcon, such as the server at the Naonal Time Center (IP Address:
210.72.145.44). If the NVR is setup in a more customized network, NTP soware can be used to establish a NTP server used for me synchronizaon.
9.3.4 Configuring More Settings
Step 1 Go to Menu > Conguraon > Network.
Step 2 Select the More Sengs tab to enter the More Sengs interface.
| Alarm Host IP | |
| Alarm Host Port | 0 |
| Server Port | 8000 |
| HTTP Port | 80 |
| Multicast IP | |
| RTSP Port | 554 |
Figure 9-9 More Sengs Interface
Step 3 Congure the remote alarm host, server port, HTTP port, mulcast, RTSP port.
Alarm Host IP/Port: With a remote alarm host congured, the device will send the alarm event or excepon message to the host when an alarm is triggered. The remote alarm host must have the CMS (Client Management System) software installed.
The Alarm Host IP refers to the IP address of the remote PC on which the CMS (Client Management System) software (e.g., iVMS-4200) is installed, and the Alarm Host Port must be the same as the alarm monitoring port congured in the soware (default port is 7200).
Mulcast IP: The mulcast can be congured to realize live view for more than the maximum number of cameras through network. A mulcast address spans the Class-D IP range of 224.0.0.0 to 239.255.255.255. It is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255.
When adding a device to the CMS (Client Management System) software, the mulcast address must be the same as the device's mulcast IP.
RTSP Port: The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communicaons systems to control streaming media servers.
Enter the RTSP port in the text eld of RTSP Port. The default RTSP port is 554, and you can change it according to dierent requirements.
Server Port and HTTP Port: Enter the Server Port and HTTP Port in the text elds. The default Server Port is 8000 and the HTTP Port is 80, and you can change them according to dierent requirements.

The Server Port should be set to the range of 2000-65535 and it is used for remote client soware access. The HTTP port is used for remote IE access.
| Alarm Host IP | 192.0.0.10 |
| Alarm Host Port | 7200 |
| Server Port | 8000 |
| HTTP Port | 80 |
| Multicast IP | 239.252.2.50 |
| RTSP Port | 554 |
Figure 9-10 Congure More Sengs
Step 4 Click the Apply buon to save and exit the interface.
9.3.5 Configuring Email
Purpose:
The system can be congured to send an Email nocao on to all designated users if an alarm event is detected, etc., an alarm or moon event is detected or the administrator password is changed.
Before conguring the Email sengs, the NVR must be connected to a local area network (LAN) that maintains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the locaon of the e-mail accounts to which you want to send nocacn.
Step 1 Go to Menu > Conguraon> Network.
Step 2 Set the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway and the Preferred DNS Server in the Network Sengs men.

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NIC Type Enable DHCP IPv4 Addr... 10 .16 .5 .15 IPv4 Subn... 255 .255 .255 .0 IPv4 Defa... 10 .16 .5 .254 MAC Address MTU(Bytes) Enable DNS DHCP Preferred DNS Server Alternate DNS Server 10M/100M Self-adaptive IPv6 Addr... fe80::a614:37ff.feac:6/64 IPv6 Addr... IPv6 Defa... a4:14:37:ac:00:06 1500 10.1.7.68 10.1.7.77 Apply BackFigure 9-11 Network Sengs Interface
Step 3 Click Apply to save the sengs.
Step 4 Select the Email tab to enter the Email Sengs interface.

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Enable Se... User Name 01 Password ****** Sender example 1 Sender's Address example 1@126.com Select Receivers Receiver 1 Receiver example 2 Receiver's Address example@163.com Test Apply BackFigure 9-12 Email Sengs Interface
Step 5 Congure the following Email sengs:
Enable Server Authencaon (oponal): Check the checkbox to enable the server authencaon feature.
User Name: The user account of sender's Email for SMTP server authencaon.
Password: The password of sender's Email for SMTP server authencaon.
SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com).
SMTP Port No.: The SMTP port. The default TCP/IP port used for SMTP is 25.
Enable SSL/TLS (oponal): Click the checkbox to enable SSL/TLS if required by the SMTP server.
Sender: The name of sender.
Sender's Address: The Email address of sender.
Select Receivers: Select the receiver. Up to 3 receivers can be congured.
Receiver: The name of user to be noed.
Receiver's Address: The Email address of user to be noed.
Test: Sends a test message to verify that the SMTP server can be reached.
Step 6 Click Apply to save the Email sengs.
Step 7 You can click Test to test whether your Email sengs work. The corresponding Aenon message box will pop up.
9.3.6 Configuring NAT
Purpose:
Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP ^™ and manual mapping.
• UPnP ^TM
Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing, communicaons, etc. You can use the UPnP™ funcon to enable the fast conncon of the device to the WAN via a router without port mapping.
Before you start:
If you want to enable the UPnP™ funcon of the device, you must enable the UPnP™ funcon of the router to which your device is connected. When the network working mode of the device is set as mul-address, the Default Route of the device should be in the same network segment as that of the LAN IP address of the router.
Step 1 Go to Menu > Conguraon > Network.
Step 2 Select NAT to enter the port mapping interface.

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Enable UPnP Mapping Type Manual Port Type Edit External ... External IP Address Port UPnP Status HTTP Port 80 0.0.0.0 80 Inactive RTSP Port 554 0.0.0.0 554 Inactive Server Port 8000 0.0.0.0 8000 Inactive RefreshFigure 9-13 UPnP™ Sengs Interface
Step 3 Check checkbox to enable UPnP™.
Step 4 Select the Mapping Type as Manual or Auto in the drop-down list.
OPTION 1: Auto
If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automacally.
1) Select Auto in the drop-down list of Mapping Type.
2) Click Apply to save the sengs.
3) You can click Refresh to get the latest status of the port mapping.

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Enable UPnP Mapping Type Auto Port Type Edit External ... External IP Address Port UPnP Status HTTP Port 31397 172.6.23.120 80 Active RTSP Port 59826 172.6.23.120 554 Active Server Port 43728 172.6.23.120 8000 Active RefreshFigure 9-14 UPnP™ Seings Finished-Auto
OPTION 2: Manual
If you select Manual as the mapping type, you can edit the external port on your demand by clicking to acvate the External Port Sengs dialog box.
4) Select Manual in the drop-down list of Mapping Type.
5) Click ☑ to acvate the External Port Sengs dialog box. Congure the external port No. for server port, hp port, RTSP port and hps port respectively.
i NOTE
- You can use the default port No., or change it according to actual requirements.
● External Port indicates the port No. for port mapping in the router. - The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be dierent from each other. If mulple devices are congured for the UPnP™ sengs under the same router, the value of the port No. for each device should be unique.

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External Port Settings Port Type Server Port External Port 8001 OK CancelFigure 9-15 External Port Sengs Dialog Box
6) Click Apply to save the sengs.
7) You can click Refresh to get the latest status of the port mapping.

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Enable UPnP Mapping Type Manual Port Type Edit External ... External IP Address Port UPnP Status HTTP Port 82 172.6.23.120 80 Active RTSP Port 1554 172.6.23.120 554 Active Server Port 8001 172.6.23.120 8000 Active RefreshFigure 9-16 UPnP™ Sengs Finished-Manual
- Manual Mapping
If your router does not support the UPnP™ funcon, perform the following steps to map the port manually in an easy way.
Before you start:
Make sure the router support the conguraon of internal port and external port in the interface of Forwarding.
Step 1 Go to Menu > Conguraon > Network.
Step 2 Select NAT to enter the port mapping interface.
Step 3 Leave the Enable UPnP checkbox unchecked.
Step 4 Click ☑ to acvate the External Port Sengs dialog box. Congure the external port No. for server port, hp port, RTSP port and hps port respectively.

The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be dierent from each other. If mulple devices are congured for the UPnP™ sengs under the same router, the value of the port No. for each device should be unique.

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External Port Settings Port Type HTTP Port External Port 81 OK CancelFigure 9-17 External Port Sengs Dialog Box
Step 5 Click OK to save the seng for the current port and return to the upper-level menu.
Step 6 Click Apply to save the sengs.
Step 7 Enter the virtual server seng page of router; ll in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.

Each item should be corresponding with the device port, including server port, hp port, RTSP port and hps port.

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Delete External Source Port Protocol Internal Source IP Internal Source Port Application 81 TCP 192.168.251.101 80 HTTPFigure 9-18 Seng Virtual Server Item

The above virtual server seng interface is for reference only, it may be dierent due to dierent router manufactures. Please contact the manufacture of router if you have any problems with seng virtual server.
9.3.7 Checking Network Traffic
Purpose:
You can check the network trac to obtain real-me informaon of NVR such as linking status, MTU, sending/receiving rate, etc.
Step 1 Go to Menu > Maintenance > Net Detect.

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| Metric | Value | | ---------------- | --------- | | Sending | 2,562 Kbps| | Receiving | 3,263 Kbps|Figure 9-19 Network Trac Interface
Step 2 You can view the sending rate and receiving rate informaon on the interface. The trac data is refreshed every 1 second.
9.4 Configuring Network Detection
Purpose:
You can obtain network connecng status of NVR through the network detecon funcon, including network delay, packet loss, etc.
9.4.1 Testing Network Delay and Packet Loss
Step 1 Go to Menu > Maintenance > Net Detect.
Step 2 Click the Network Detecon tab to enter the Network Detecon menu, as shown in Figure 9-20.

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Traffic Network Detection Network Slat. Network Delay, Packet Loss Test Select NIC LAN1 Destination Address 172.6.23.129 Test Network Packet Export Device Name USB1-4 LAN1 172.6.23.172 15Mbps Refresh ExportFigure 9-20 Network Detecon Interface
Step 3 Enter the desnaon address in the text eld of Desnaon Address.
Step 4 Click Test to start tesng network delay and packet loss. The tesng result pops up on the window. If the tesng is failed, the error message box will pop up as well.
9.4.2 Exporting Network Packet
Purpose:
By connecng the NVR to network, the captured network data packet can be exported to USB-ash disk, SATA, DVD-R/W and other local backup devices.
Step 1 Go to Menu > Maintenance > Net Detect.
Step 2 Click the Network Detecon tab to enter the Network Detecon interface.
Step 3 Select the backup device from the dropdown list of Device Name, as shown in Figure 9-21.

Click Refresh if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect.

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Traffic Network Detection Network Stat. Network Delay, Packet Loss Test Select NIC LAN1 Destination Address 172.6.23.129 Test Network Packet Export Device Name USB1-4 LAN1 172.6.23.172 15Mbps Refresh ExportFigure 9-21 Export Network Packet
Step 4 Click Export to start exporng.
Step 5 Aer the exporng is complete, click OK to nish the packet export, as shown in Figure 9-22.

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Packet exporting Cancel
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Attention Packet export succeeded. OKFigure 9-22 Packet Export Aenon

Up to 1M data can be exported each me.
9.4.3 Checking the Network Status
Purpose:
You can also check the network status and quick set the network parameters in this interface.
Step 1 Click Status on the lower-right corner of the page.

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Traffic Network Detection Network Stat. Network Delay, Packet Loss Test Select NIC LAN1 Destination Address 172.6.23.129 Test Network Packet Export Device Name USB1-4 LAN1 172.6.23.172 18Mbps Refresh Export Status Network BackFigure 9-23 Network Status Checking
If the network is normal the following message box pops out.

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Result Network status is normal. OKFigure 9-24 Network status checking result
If the message box pops out with other informaon instead of this one, you can click Network buon to show the quick setng interface of the network parameters.
9.4.4 Checking Network Statistics
Purpose:
You can check the network status to obtain the real-time informaon of NVR.
Step 1 Go to Menu > Maintenance > Net Detect.
Step 2 Choose Network Stat.

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Traffic Network Detection Network Stat. Type Bandwidth IP Camera 11Mbps Remote Live View 10Mbps Remote Playback 0bps Net Receive Idle 189Mbps Net Send Idle 70Mbps RefreshFigure 9-25 Network Stat. Interface
Step 3 Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle.
Step 4 You can click Refresh to get the newest status.
Chapter 10 HDD Management
10.1 Initializing HDDs
Purpose:
A newly installed hard disk drive (HDD) must be initialized before use.
Option 1: Inialize HDD from Startup Wizard
When the device starts up, the Setup Wizard can guide you to congregate some basic sengs.
In the General sengs interface, check Initialize HDD to initialize the HDD which it is used for the rst me.

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VGA/HDMI Resolution 1280*1024/60HZ Time Zone (GMT+08:00) Beijing, Urumqi, Singapore Date Format DD-MM-YYYY System Date 20-01-2004 System Time 00:10:19 Initialize HDD Note: Initialized HDD will not be initialized. Next ExitFigure 10-1 Inialize HDD
Opon 2: Inialize HDD from HDD management interface
Step 1 Go to Menu > HDD > General.

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HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 1 465.76GB Normal R/W Local 305GB 1 -Figure 10-2 HDD Informaon Interface
Step 2 Select HDD to be inialized.
Step 3 Click the Init buon.

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Initialize Initialization will erase all data on the HDD. Continue? OK CancelFigure 10-3 Conrm Inializaon
Step 4 Select OK to start inializaon.

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HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 1 465.76GB Initializing 20% RAW Local 0MB 1 - -Figure 10-4 Status changes to Inializing
Step 5 Aer the HDD has been initialized, the status of the HDD will change from Uninialized to Normal.

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HDD Information L... Capacity Status Property Type Free Space Gr... Edit D... 1 465.76GB Normal RAW Local 465GB 1 - -Figure 10-5 HDD Status Changes to Normal

Initializing the HDD will erase all data on it.
10.2 Configuring Quota Mode
Purpose:
Each camera can be congured with allocated quota for the storage of recorded les.
Step 1 Go to Menu > HDD > Advanced.
Step 2 Set Mode to Quota, as shown in Figure 10-6.

The NVR must be rebooted to enable the changes to take eect.

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Storage Mode Mode Quota Camera.IP Camera 1 Used Record Capacity 16.384MB HDD Capacity (GB) 1417 Max. Record Capacity (G... 0 ▲ Free Quota Space 1417 GBFigure 10-6 Storage Mode Sengs Interface
Step 3 Select a camera for which you want to congure quota.
Step 4 Enter the storage capacity in the text elds of Max. Record Capacity (GB).
Step 5 You can copy the quota sengs of the current camera to other cameras if required. Click the Copy buon to enter the Copy Camera menu, as shown in Figure 10-7.

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Copy to IP Camera D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 D15 D16 OK CancelFigure 10-7 Copy Sengs to Other Camera(s)
Step 6 Select the camera (s) to be congured with the same quota sengs. You can also click the checkbox of IP Camera to select all cameras.
Step 7 Click OK to nish the Copy sengs and back to the Storage Mode interface.
Step 8 Click Apply to apply the sengs.

If the quota capacity is set to 0, then all cameras will use the total capacity of HDD for record.
10.3 HDD Detection
Purpose:
The device provides the HDD detecon funcon such as the adopng of the S.M.A.R.T. and the Bad Sector Detecon technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporng Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of ancipang failures.
S.M.A.R.T. Sengs
Step 1 Go to Menu > Maintenance >HDD Detect.
Step 2 Select the HDD to view its S.M.A.R.T informaon list, as shown in Figure 10-8.

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S.M.A.R.T. Settings Bad Sector Detection ■ Continue to use this disk when self-evaluation is failed. HDD 1 Self-test Status Not tested Self-test Type Short Test S.M.A.R.T. Temperature (°C) 46 Power On (days) 146 Self-evaluation Pass All-evaluation Functional S.M.A.R.T. Information ID Attribute Name Status Flags Thresh... Value Worst Raw Value 0x1 Raw Read Error Rate OK f 51 200 200 0 0x3 Spin Up Time OK 3 21 231 223 5450 0x4 Start/Stop Count OK 32 0 98 98 2371 0x5 Reallocated Sector Co... OK 33 140 199 199 1 0x7 Seek Error Rate OK f 51 100 253 0 0x9 Power-on Hours Count OK 32 0 96 96 3514 0x1 Spin Up Battery Count OK 13 51 100 100 0Figure 10-8 S.M.A.R.T Sengs Interface
The related informaon of the S.M.A.R.T. is shown on the interface.
You can choose the self-test types as Short Test, Expanded Test or the Conveyance Test.
Click the start buon to start the S.M.A.R.T. HDD self-evaluaon.

i NOTE
If you want to use the HDD even when the S.M.A.R.T. checking is failed, you can check the checkbox of the Connue to use the disk when self-evaluaon is failed item.
Bad Sector Detecon
Step 3 Click Bad Sector Detecon.
Step 4 Select the HDD No. in the dropdown list you want to conjure, and choose All Detecon or Key Area Detecon as the detecon type.
Step 5 Click Detect to start the detecon.

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S.M.A.R.T. Settings Bad Sector Detection HDD No. 1 Key Area Detection Detect HDD Capac... 465.76GB Block Capac... 116MB Status Testing... 63% Error Count 0 Error info Pause Cancel Normal Damaged ShieldFigure 10-9 Bad Sector Detecon
And you can click Error info buon to see the detailed damage informaon.
And you can also pause/resume or cancel the detecon.
10.4 Configuring HDD Error Alarms
Purpose:
You can congregate the HDD error alarms when the HDD status is Uninialized or Abnormal.
Step 1 Go to Menu > Conguraon > Excepons.
Step 2 Select the Excepon Type to HDD Error from the dropdown list.
Step 3 Click the checkbox(s) below to select the HDD error alarm type (s), as shown in Figure 10-10.

The alarm type can be selected to: Audible Warning, Nofy Surveillance Center, Send Email and Trigger Alarm Output. Please refer to Chapter 8.8 Seng Alarm Response Acons.

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Exception Type HDD Error Audible Warning Notify Surveillance Center Send Email Trigger Alarm Output ■ Alarm Output No. Local->1 Local->2 Local->3 Local->4 ✓ 172.6.23.105:8000->1 Alarm NameFigure 10-10 Congure HDD Error Alarm
Step 4 When the Trigger Alarm Output is selected, you can also select the alarm output to be triggered from the list below.
Step 5 Click Apply to save the sengs
Chapter 11 Camera Settings
11.1 Configuring OSD Settings
Purpose:
You can congregate the OSD (On-screen Display) sengs for the camera, including date /me, camera name, etc.
Step 1 GO to Menu > Camera > OSD.
Step 2 Select the camera to congure OSD sengs.
Step 3 Edit the Camera Name in the text eld.
Step 4 Congure the Display Name, Display Date and Display Week by clicking the checkbox.
Step 5 Select the Date Format, Time Format and Display Mode.

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OSD Configuration Camera IP Camera 3 Camera Name Camera 01 05-09-2012 Wed 13:50.45 Display Name Display Date Display Week Date Format MM-DD-YYYY Time Format 24-hour Display Mode Transparent & Not Flashing Camera 01Figure 11-1 OSD Conguraon Interface
Step 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD posion.
Step 7 Click Apply to apply the sengs.
11.2 Configuring Privacy Mask
Purpose:
You are allowed to congregate the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded.
Step 1 Go to Menu > Camera > Privacy Mask.
Step 2 Select the camera to set privacy mask.
Step 3 Click the checkbox of Enable Privacy Mask to enable this feature.

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Privacy Mask Settings Camera IP Camera 2 Enable Privacy Mask Clear All Clear Zone 1 Clear Zone 2 Clear Zone 3 Clear Zone 4Figure 11-2 Privacy Mask Sengs Interface
Step 4 Use the mouse to draw a zone on the window. The zones will be marked with dierent frame colors.

Up to 4 privacy masks zones can be congured and the size of each area can be adjusted.
Step 5 The congured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1-4 icons on the right side of the window, or click Clear All to clear all zones.

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Privacy Mask Settings Camera IP Camera 2 Enable Privacy Mask Clear All Clear Zone 1 Clear Zone 2 Clear Zone 3 Clear Zone 4Figure 11-3 Set Privacy Mask Area
Step 6 Click the Apply buon to save the sengs.
11.3 Configuring Video Parameters
Purpose:
You can customize the image parameters including the brightness, contrast, saturaon, image rotate and mirror for the live view and recording eect.
Step 1 Go to Menu > Camera > Image.

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Image Settings Camera [D2] Camera 01 Mode Custom Brightn... Contrast Saturat... Enable Rot... Clockwise 270 degrees Mirror Mode Left-RightFigure 11-4 Image Sengs Interface
Step 2 Select the camera to set image parameters.
Step 3 Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast or saturaon.
Step 4 Select the Enable Rotate funcon to Clockwise 270 degrees or OFF. When OFF is selected, the image is restored to original.
Step 5 Select the Mirror Mode to Le-Right, Up-Down, Center or OFF. When OFF is selected, the image is restored to original.

● The Rotate and Mirror funcons must be supported by the connected IP camera.
● The image parameters adjustment can affect both the live view and the recording quality.
Step 6 Click Apply to save the sengs.
Chapter 12 Device Management and Maintenance
12.1 Viewing System Information
Step 1 Go to Menu > Maintenance > System Info.
Step 2 You can click the Device Info, Camera, Record, Alarm, WIFI, Network and HDD tabs to view the system informaon of the device.
| Device Name | Network Video Recorder |
| Model | XXXXXXXXXXXXXX |
| Serial No. | XXXXXXXXXXXXXXXXXXXXXXXXXXXXX |
| Firmware Version | XXXXXXXXXXXXXX |
| Please scan the QR code via IVMS client. | |
Figure 12-1 Device Informaon Interface
12.2 Searching & Export Log Files
Purpose:
The operaon, alarm, excepon and informaon of the NVR can be stored in log les, which can be viewed and exported at any me.
Step 1 Go to Menu > Maintenance > Log Informaon.

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Log Search Start Time 01-01-2015 00:00:00 End Time 01-20-2015 23:59:59 Major Type All ✓Minor Type ✓Alarm Input ✓Alarm Output ✓Motion Detection Started ✓Motion Detection Stopped ✓Video Tampering Detection Started ✓Video Tampering Detection Stopped ✓Line Crossing Detection Alarm Started ✓Line Crossing Detection Alarm Stopped ✓Intrusion Detection Alarm Started Export A Search BackFigure 12-2 Log Search Interface
Step 2 Set the log search conditions to rene your search, including the Start Time, End Time, Major Type and Minor Type.
Step 3 Click Search to start search log les.
Step 4 The matched log les will be displayed on the list shown below.

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Search Result No. Major Type Time Minor Type Parameter Play Details 1 Operation 01-14-2015 21:04:06 Abnormal Shutd... N/A 2 Operation 01-14-2015 21:04:08 Power On N/A 3 Exception 01-14-2015 21:04:08 Record Exception N/A 4 Operation 01-14-2015 21:11:44 Local Operation... N/A 5 Operation 01-14-2015 21:39:45 Power On N/A 6 Exception 01-14-2015 21:39:47 Record Exception N/A 7 Operation 01-14-2015 21:44:05 Abnormal Shutd... N/A 8 Operation 01-14-2015 21:44:06 Power On N/A 9 Exception 01-14-2015 21:44:07 Record Exception N/A 10 Operation 01-14-2015 21:57:06 Abnormal Shutd... N/A Total: 985 P: 1/10 Export BackFigure 12-3 Log Search Results

Up to 2000 log les can be displayed each me.
Step 5 You can click the ☑ buon of each log or double click it to view its detailed informaon, as shown in Figure 12-4. And you can also click the ☑ buon to view the related video les if available.

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Log Information Time 01-14-2015 21:57:08 Type Operation-Power On Local User N/A Host IP Address N/A Parameter Type N/A Camera No.N/A Description: Model: DS-96128N-H16 Serial No.: DS-96128N-H161620141222CCRR201412224WCVU Firmware version: V3.2.0, Build 150109 Encoding version: V1.0, Build 150108 Previous Next OKFigure 12-4 Log Details
Step 6 If you want to export the log les, click the Export buon on the Search Result interface to enter the Export menu, as shown in Figure 12-5.

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Export Device Name USB Flash Disk 1-1 *.txt Refresh Name Size Type Edit Date Delete Plan 111 Folder 12-20-2014 12:08:34 128 Folder 11-04-2014 15:47:38 256 Folder 11-11-2014 16:08:04 Channel_003 Folder 12-04-2014 15:56:28 FOUND.000 Folder 11-28-2014 11:29:40 Recycled Folder 11-04-2014 15:34:04 recycle.{645FF040...} Folder 09-16-2013 17:35:24 test Folder 11-21-2014 15:34:22 9^□ Folder 07-25-2014 13:37:52 Free Space 54.00MB New Folder Format Export CancelFigure 12-5 Export Log Files
Step 7 Select the backup device from Device Name.
Step 8 Select the format of the log les to be exported. Up to 9 formats are selectable.
Step 9 Click the Export to export the log les to the selected backup device.
You can click the New Folder button to create new folder in the backup device, or click the Format buon to format the backup device before log export.

Please connect the backup device to NVR before operang log export.
12.3 Importing/Exporting Configuration Files
Purpose:
The conguraon les of the NVR can be exported to local device for backup; and the conguraon les of one NVR can be imported to mulple NVR devices if they are to be congured with the same parameters.
Step 1 Go to Menu > Maintenance > Import/Export.

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Import/Export Config File Device Name USB Flash Disk 1-1 *.bin Refresh Name Size Type Edit Date Delete Play devCfg_406198462_20... 8160.44KB File 23-01-2015 15:13:50 Free Space 1895.11MB New Folder Import Export BackFigure 12-6 Import/Export Cong File
Step 2 Click the Export buon to export conguraon les to the selected local backup device.
Step 3 To import a conguraon le, select the le from the selected backup device and click the Import buon. Aer the import process is completed, you must reboot the NVR.

Aer having nished the import of conguraon les, the device will reboot automacally.
12.4 Upgrading System
Purpose:
The rmware on your NVR can be upgraded by local backup device, or remote FTP server.
12.4.1 Upgrading by Local Backup Device
Step 1 Connect your NVR with a local backup device where the update rmware le is located.
Step 2 Go to Menu > Maintenance > Upgrade.
Step 3 Click the Local Upgrade tab to enter the local upgrade menu, as shown in Figure 12-7.

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Local Upgrade FTP Device Name USB Flash Disk 1-1 *.mp4 Refresh Name Size Type Edit Date Del... Play ch01_201412081... 35.65MB File 12-25-2014 18:29:24 - - ch01_201412100... 430.15MB File 12-25-2014 14:33:18 - - ch09_201410291... 486.88MB File 10-23-2014 19:10:56 - - ch13_201409190... 2707.10KB File 09-19-2014 15:42:20 - - d01_sd_ch01_14... 25.90MB File 12-25-2014 17:34:58 - - Upgrade BackFigure 12-7 Local Upgrade Interface
Step 4 Select the update le from the backup device.
Step 5 Click Upgrade to start upgrading.
Step 6 Aer the upgrading is complete, reboot the NVR to acvate the new rmware.
12.4.2 Upgrading by FTP
Purpose:
Ensure the network conncon of the PC (running FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the rmware into the corresponding directory of your PC.

Refer to the user manual of the FTP server to set the FTP server on your PC and put the rmware le into the directory as required.
Step 1 Go to Menu > Maintenance > Upgrade.
Step 2 Click the FTP tab to enter the local upgrade interface, as shown in Figure 12-8.

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Local Upgrade FTP FTP Server AddressFigure 12-8 FTP Upgrade Interface
Step 3 Enter the FTP Server Address in the text eld.
Step 4 Click Upgrade to start upgrading.
Step 5 Aer the upgrading is complete, reboot the NVR to acvate the new rmware.
12.5 Restoring Default Settings
Step 1 Go to Menu > Maintenance > Default.

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Default Restore Defaults Simply restore the settings. Factory Defaults Restore all parameters to default settings. Restore to Inactive Restore the device to inactive status.Figure 12-9 Restore Defaults
Step 2 Select the restoring type from the following three opons.
Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default sengs.
Factory Defaults: Restore all parameters to the factory default settings.
Restore to Inacve: Restore the device to the inacve status.
Step 3 Click the OK buon to restore the default sengs.

The device will reboot automacally aer restoring to the default sengs.
Chapter 13 Others
13.1 Configuring General Settings
Purpose:
You can congregate the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Conguraon > General interface.
Step 1 Go to Menu >Conguraon> General.
Step 2 Select the General tab.

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General DST Settings More Settings Language English VGA/HDMI Resolution 1024*768/60HZ Time Zone (GMT+08:00) Beijing, Urumqi, Singapore Date Format DD-MM-YYYY System Date 30-12-2016 System Time 17:49:48 Mouse Pointer Speed Enable Wizard ✓ Enable Password ■Figure 13-1 General Sengs Interface
Step 3 Congure the following sengs:
Language: The default language used is English.
Resoluon: Congure the VGA resoluon and HDMI resoluon respectively.
Time Zone: Select the me zone.
Date Format: Select the date format.
System Date: Select the system date.
System Time: Select the system me.
Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are congorable.
Enable Wizard: Enable/disable the Wizard when the device starts up.
Enable Password: Enable/disable the use of the login password.
Step 4 Click Apply to save the sengs.
13.2 Configuring DST Settings
Step 1 Go to Menu >Conguraon>General.
Step 2 Choose DST Sengs.

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General DST Settings More Settings ✓ Auto DST Adjustment Enable DST From Apr 1st Sun 2 :00 To Oct last Sun 2 :00 DST Bias 60 MinutesFigure 13-2 DST Sengs Interface
You can check the checkbox before the Auto DST Adjustment item.
Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.
13.3 Configuring More Settings for Device Parameters
Step 1 Go to Menu >Conguraon>General.
Step 2 Click More Sengs to enter the More Sengs interface, as shown in Figure 13-3.

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General DST Settings More Settings Device Name Network Video Recorder Device No. 255 Auto Logout Never Menu Output Mode HDMI/VGAFigure 13-3 More Sengs Interface
Step 3 Congure the following sengs:
Device Name: Edit the name of NVR.
Device No.: Edit the serial number of NVR. The Device No. can be set in the range of 1\~255, and the default No. is 255. The number is used for the remote and keyboard control.
Auto Logout: Set meout me for menu inacvity. E.g., when the meout me is set to 5 Minutes, then the system will exit from the current operaon menu to live view screen aer 5 minutes of menu inacvity.
Menu Output Mode: You can choose the menu display on dierent video output. By default, only HDMI ^TM /VGA is selectable.
Step 4 Click the Apply buon to save the sengs.
13.4 Managing User Accounts
Purpose:
There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is set when you start the device for the rst me. The Administrator has the permission to add and delete user and congure user parameters.
13.4.1 Adding a User
Step 1 Go to Menu >Conguraon>User.

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User Management No. User Name Security Level User's MAC Address Pe... Edit Del... 1 admin Strong P Admin 00:00:00:00:00:00 Add BackFigure 13-4 User Management Interface
Step 2 Click Add to enter the Add User interface.

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Add User User Name 1 Admin Password ****** Password ****** Confirm ****** Level Operator User's MAC Address 00 :00 :00 :00 :00 :00 Strong ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. OK CancelFigure 13-5 Add User Menu
Step 3 Enter the informaon for new user, including User Name, Admin Password, Password, Conrm, Level and User's MAC Address.
Password: Set the password for the user account.

WARNING
We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case leers, lower case leers, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, reseng the password monthly or weekly can beer protect your product.
Level: Set the user level to Operator or Guest. Dierent user levels have dierent operang permission.
- Operator: The Operator user level has permission of Two-way Audio in Remote Conguraon and all operang permission in Camera Conguraon by default.
- Guest: The Guest user has no permission of Two-way Audio in Remote Conguraon and only has the local/remote playback in the Camera Conguraon by default.
User's MAC Address: The MAC address of the remote PC which logs onto the NVR. If it is congured and enabled, it only allows the remote user with this MAC address to access the NVR.
Step 1 Click OK to save the sengs and go back to the User Management interface. The added new user will be displayed on the list, as shown in Figure 13-6.

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User Management No. User Name Level Usor's MAC Address Po... Edit Del... 1 admin Admin 00:00:00:00:00:00 - - - 2 01 Operator 00:00:00:00:00:00 ✓ ✓Figure 13-6 Added User Listed in User Management Interface
Step 2 Select the user from the list and then click the buon to enter the Permission sengs interface.

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Permission Local Configuration Remote Configuration Camera Configuration ✓ Local Log Search ■ Local Parameters Settings ■ Local Camera Management ■ Local Advanced Operation ■ Local Shutdown / Reboot Apply OK CancelFigure 13-7 User Permission Sengs Interface
Step 3 Set the operang permission of Local Conguraon, Remote Conguraon and Camera Conguraon for the user.
Local Conguraon
- Local Log Search: Searching and viewing logs and system informaon of NVR.
- Local Parameters Sengs: Conguring parameters, restoring factory default parameters and imporng/exporng conguraon les.
● Local Camera Management: The adding, deleng and eding of IP cameras. - Local Advanced Operaon: Operang HDD management (initializing HDD, seng HDD property), upgrading system rmware, clearing I/O alarm output.
● Local Shutdown Reboot: Shung down or reboong the NVR.
Remote Conguraon
● Remote Log Search: Remotely viewing logs that are saved on the NVR.
- Remote Parameters Sengs: Remotely conging parameters, restoring factory default parameters and imporg/exporg conguraon les.
● Remote Camera Management: Remote adding, deleng and eding of the IP cameras.
● Remote Serial Port Control: Conguring sengs for RS-232 and RS-485 ports.
● Remote Video Output Control: Sending remote button control signal.
● Two-Way Audio: Realizing two-way radio between the remote client and the NVR.
- Remote Alarm Control: Remotely arming (nofy alarm and excepon message to the remote client) and controlling the alarm output.
- Remote Advanced Operaon: Remotely operang HDD management (initializing HDD, seng HDD property), upgrading system rmware, clearing I/O alarm output.
- Remote Shutdown/Reboot: Remotely shung down or reboong the NVR.
Camera Conguraon
● Remote Live View: Remotely viewing live video of the selected camera (s).
- Local Manual Operaon: Locally starng/stopping manual recording and alarm output of the selected camera (s).
- Remote Manual Operaon: Remotely starng/stopping manual recording and alarm output of the selected camera (s).
- Local Playback: Locally playing back recorded les of the selected camera (s).
- Remote Playback: Remotely playing back recorded les of the selected camera (s).
● Local PTZ Control: Locally controlling PTZ movement of the selected camera (s). - Remote PTZ Control: Remotely controlling PTZ movement of the selected camera (s).
- Local Video Export: Locally exporng recorded les of the selected camera (s).
Step 4 Click OK to save the sengs and exit interface.

Only the admin user account has the permission of restoring factory default parameters.
13.4.2 Deleting a User
Step 1 Go to Menu > Conguraon > User.
Step 2 Select the user to be deleted from the list, as shown in Figure 13-8.

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User Management No. User Name Level User's MAC Address Pe... Edit Del... 1 admin Admin 00:00:00:00:00:00 - - - 2 01 Operator 00:00:00:00:00:00 ✓ ✓Figure 13-8 User List
Step 3 Click 📄 to delete the selected user account.
13.4.3 Editing a User
For the added user accounts, you can edit the parameters.
Step 1 Go to Menu > Conguraon > User.
Step 2 Select the user to be edited from the list, as shown in Figure 13-8.
Step 3 Click ☐ to enter the Edit User interface.

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Edit User User Name example1 Change Password Password asticord Confirm asticord Level Operator User's MAC Address 00 :00 :00 :00 :00 :00 ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. OK CancelFigure 13-9 Edit User (Operator/Guest)

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Edit User User Name admin Old Password ********** Change Password ✓ Password ******** Strong Confirm ********** Enable Unlock Pattern ✓ Draw Unlock Pattern Export GUID User's MAC Address 00 :00 :00 :00 :00 :00 ✓ Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special character for your password with at least two kinds of them contained. OK CancelFigure 13-10 Edit User (admin)
Step 4 Edit the corresponding parameters.
- Operator and Guest
You can edit the user informaon, including user name, password, permission level and MAC address. Check the checkbox of Change Password if you want to change the password, and input the new password in the text eld of Password and Conrm. A strong password is recommended.
- Admin
You are only allowed to edit the password and MAC address. Check the checkbox of Change Password if you want to change the password, and the input the correct old password, and the new password in the text eld of Password and Conrm.

WARNING
We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case leers, lower case leers, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, reseng the password monthly or weekly can beer protect your product.
Step 5 Edit the unlock paern for the admin user account.
1) Check the checkbox of Enable Unlock Paern to enable the use of unlock paern when logging in to the device.
2) Use the mouse to draw a paern among the 9 dots on the screen. Release the mouse when the paern is done.

NOTE
Please refer to Chapter 2.3.1 Conguring the Unlock Paern for detailed instrucons.

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Edit User Set Unlock Pattern Draw the unlock pattern first. User Name Old Password Change Password Password Confirm Enable Unlock Draw Unlock Pa User's MAC Ado ✓ Valid password lowercase, up least two kind OK CancelFigure 13-11 Set Unlock Paer for Admin User
Step 6 Click ☐ of Export GUID to enter the reset password interface to export the GUID le for the admin user account.
When the admin password is changed, you can re-export the GUID le to the connected U-ash disk for the future password reseng. Please refer to Chapter 2.1.5 Reset Your Password for details.
Step 7 Click OK to save the sengs and exit the menu.
Step 8 For the Operator or Guest user account, you can also click the buon on te user management interface to edit the permission.
Chapter 14 Appendix
14.1 Glossary
- Dual Stream: Dual stream is a technology used to record high resoluon video locally while transming a lower resoluon stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resoluon of 4CIF and the sub-stream having a maximum resoluon of CIF.
- HDD: Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on plaers with magnec surfaces.
- DHCP: Dynamic Host Conguraon Protocol (DHCP) is a network applicaon protocol used by devices (DHCP clients) to obtain conguraon informaon for operaon in an Internet Protocol network.
- HTTP: Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and informaon between servers and browsers over a network
- DDNS: Dynamic DNS is a method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to ofy a domain name server to change, in real me (ad-hoc) the acve DNS conguraon of its congured hostnames, addresses or other informaon stored in DNS.
● Hybrid DVR: A hybrid DVR is a combinaon of a DVR and NVR. - NTP: Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network.
- NTSC: Acronym for Naonal Television System Commiee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of anNTSC signal contains 525 scan lines at 60Hz.
- NVR: Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other DVRs.
- PAL: Acronym for Phase Alternang Line. PAL is also another video standard used in broadcast televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.
- PTZ: Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to pan le and right, lt up and down and zoom in and out.
- USB: Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer.
14.2 Troubleshooting
No image displayed on the monitor aer starng up normally.
Possible Reasons
a) No VGA or HDMI ^TM connecons.
b) Connecon cable is damaged.
c) Input mode of the monitor is incorrect.
Step 1 Verify the device is connected with the monitor via HDMI ^TM or VGA cable.
If not, please connect the device with the monitor and reboot.
Step 2 Verify the conneccon cable is good.
If there is sll no image display on the monitor aer reboong, please check if the conncon cable is good, and change a cable to connect again.
Step 3 Verify Input mode of the monitor is correct.
Please check the input mode of the monitor matches with the output mode of the device (e.g. if the output mode of NVR is HDMI ^TM output, then the input mode of monitor must be the HDMI ^TM input). And if not, please modify the input mode of monitor.
Step 4 Check if the fault is solved by the step 1 to step 3.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
There is an audible warning sound "Di-Di-Di-DiDi" aer a new bought NVR starts up.
Possible Reasons
a) No HDD is installed in the device.
b) The installed HDD has not been inialized.
c) The installed HDD is not compatible with the NVR or is broken-down.
Step 1 Verify at least one HDD is installed in the NVR.
1) If not, please install the compatible HDD.

Please refer to the "Quick Operaon Guide" for the HDD installaon steps.
2) If you don't want to install a HDD, select "Menu>Conguraon > Excepons", and uncheck the Audible Warning checkbox of "HDD Error".
Step 2 Verify the HDD is initialized.
1) Select "Menu>HDD>General".
2) If the status of the HDD is "Uninialized", please check the checkbox of corresponding HDD and click the "Init" buon.
Step 3 Verify the HDD is detected or is in good condition.
1) Select "Menu>HDD>General".
2) If the HDD is not detected or the status is "Abnormal", please replace the dedicated HDD according to the requirement.
Step 4 Check if the fault is solved by the step 1 to step 3.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status.
Possible Reasons
a) Network failure, and the NVR and IP camera lost connecons.
b) The congured parameters are incorrect when adding the IP camera.
c) Insucient bandwidth.
Step 1 Verify the network is connected.
1) Connect the NVR and PC with the RS-232 cable.
2) Open the Super Terminal soware, and execute the ping command. Input "ping IP" (e.g. ping 172.6.22.131).

Simultaneously press Ctrl and C to exit the ping command.
If there exists return informaon and the me value is lile, the network is normal.
Step 2 Verify the conguraon parameters are correct.
3) Select "Menu>Camera>Camera>IP Camera".
4) Verify the following parameters are the same with those of the connected IP devices, including IP address, protocol, management port, user name and password.
Step 3 Verify the whether the bandwidth is enough.
1) Select "Menu >Maintenance >Net Detect >Network Stat.".
2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.
Step 4 Check if the fault is solved by the step 1 to step 3.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
The IP camera frequently goes online and oine and the status of it displays as "Disconnected".
Possible Reasons
a) The IP camera and the NVR versions are not compatible.
b) Unstable power supply of IP camera.
c) Unstable network between IP camera and NVR.
d) Limited ow by the switch connected with IP camera and NVR.
Step 1 Verify the IP camera and the NVR versions are compatible.
1) Enter the IP camera Management interface "Menu > Camera > Camera>IP Camera", and view the rmware version of connected IP camera.
2) Enter the System Info interface "Menu>Maintenance>System Info>Device Info", and view the rmware version of NVR.
Step 2 Verify power supply of IP camera is stable.
1) Verify the power indicator is normal.
2) When the IP camera is oine, please try the ping command on PC to check if the PC connects with the IP camera.
Step 3 Verify the network between IP camera and NVR is stable.
1) When the IP camera is oine, connect PC and NVR with the RS-232 cable.
2) Open the Super Terminal, use the ping command and keep sending large data packages to the connected IP camera, and check if there exists packet loss.

Simultaneously press Ctrl and C to exit the ping command.
Example: Input ping 172.6.22.131 -l 1472 -f.
Step 4 Verify the switch is not ow control.
Check the brand, model of the switch connecng IP camera and NVR, and contact with the manufacturer of the switch to check if it has the funcon of ow control. If so, please turn it down.
Step 5 Check if the fault is solved by the step 1 to step 4.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
No monitor connected with the NVR locally and when you manage the IP camera to connect with the device by web browser remotely, of which the status displays as Connected. And then
you connect the device with the monitor via VGA or HDMI ^TM interface and reboot the device, there is black screen with the mouse cursor.
Connect the NVR with the monitor before startup via VGA or HDMI™ interface, and manage the IP camera to connect with the device locally or remotely, the status of IP camera displays as Connect.
Possible Reasons:
Aer connecng the IP camera to the NVR, the image is output via the main spot interface by default.
Step 1 Enable the output channel.
Step 2 Select "Menu > Conguraon > Live View > View", and select video output interface in the drop-down list and conjure the window you want to view.
i NOTE
● The view settings can only be congured by the local operaon of NVR.
- Dierent camera orders and window-division modes can be set for different output interfaces separately, and digits like "D1" and "D2" stands for the channel number, and "X" means the selected window has no image output.
Step 3 Check if the fault is solved by the above steps.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
Live view stuck when video output locally.
Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b) The frame rate has not reached the real-me frame rate.
Step 1 Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
2) Open the Super Terminal, and execute the command of "ping 192.168.0.0 -l 1472 -f" (the IP address may change according to the real condition), and check if there exists packet loss.
i NOTE
Simultaneously press Ctrl and C to exit the ping command.
Step 2 Verify the frame rate is real-me frame rate.
Select "Menu > Record > Parameters > Record", and set the Frame rate to Full Frame.
Step 3 Check if the fault is solved by the above steps.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
Live view stuck when video output remotely via the Internet Explorer or plaorm soware.
Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b) Poor network between NVR and PC, and there exists packet loss during the transmission.
c) The performances of hardware are not good enough, including CPU, memory, etc.
Step 1 Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
2) Open the Super Terminal, and execute the command of "ping 192.168.0.0 -I 1472 -f" (the IP address may change according to the real condition), and check if there exists packet loss.

Simultaneously press Ctrl and C to exit the ping command.
Step 2 Verify the network between NVR and PC is connected.
1) Open the cmd window in the Start menu, or you can press "windows+R" shortcut key to open it.
2) Use the ping command to send large packet to the NVR, execute the command of "ping 192.168.0.0 -I 1472 -f" (the IP address may change according to the real condition), and check if there exists packet loss.

Simultaneously press Ctrl and C to exit the ping command.
Step 3 Verify the hardware of the PC is good enough.
Simultaneously press Ctrl, Alt and Delete to enter the windows task management interface, as shown in the following gure.

text_image
Windows Task Manager File Options View Help Applications Processes Services Performance Networking Users CPU Usage 35 % CPU Usage History Memory 1.19 GB Physical Memory Usage History Physical Memory (MB) Total 3060 Cached 1324 Available 1837 Free 547 Kernel Memory (MB) Paged 185 Nonpaged 78 System Handles 21916 Threads 1107 Processes 73 Up Time 0:11:57:41 Commit (MB) 1463 / 6119 Resource Monitor... Processes: 73 CPU Usage: 35% Physical Memory: 39%Figure 14-1 Windows task management interface
Select the "Performance" tab; check the status of the CPU and Memory.
If the resource is not enough, please end some unnecessary processes.
Step 4 Check if the fault is solved by the above steps.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
Possible Reasons:
a) Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible.
b) The stream type is not set as "Video & Audio".
c) The encoding standard is not supported with NVR.
Step 1 Verify the cable between the pickup and IP camera is connected well; impedance matches and compatible.
Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact the manufacturer of the IP camera.
Step 2 Verify the seng parameters are correct.
Select "Menu > Record > Parameters > Record", and set the Stream Type as "Audio & Video".
Step 3 Verify the audio encoding standard of the IP camera is supported by the NVR.
NVR supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of the previous two standards, you can log in the IP camera to conjure it to the supported standard.
Step 4 Check if the fault is solved by the above steps.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
The image gets stuck when NVR is playing back by single or mul-channel.
Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b) The frame rate is not the real-me frame rate.
c) The NVR supports up to 16-channel synchronize playback at the resoluon of 4CIF, if you want a 16-channel synchronize playback at the resoluon of 720p, the frame extracng may occur, which leads to a slight stuck.
Step 1 Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
2) Open the Super Terminal, and execute the command of "ping 192.168.0.0 -l 1472 -f" (the IP address may change according to the real condition), and check if there exists packet loss.

Simultaneously press the Ctrl and C to exit the ping command.
Step 2 Verify the frame rate is real-me frame rate.
Select "Menu > Record > Parameters > Record", and set the Frame Rate to "Full Frame".
Step 3 Verify the hardware can aord the playback.
Reduce the channel number of playback.
Select "Menu > Record > Encoding > Record", and set the resoluon and bitrate to a lower level.
Step 4 Reduce the number of local playback channel.
Select "Menu > Playback", and uncheck the checkbox of unnecessary channels.
Step 5 Check if the fault is solved by the above steps.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
No record le found in the NVR local HDD, and prompt "No record le found".
Possible Reasons:
a) The me setng of system is incorrect.
b) The search condition is incorrect.
c) The HDD is error or not detected.
Step 1 Verify the system me seng is correct.
Select "Menu > Conguraon > General > General", and verify the "Device Time" is correct.
Step 2 Verify the search condition is correct.
Select "Playback", and verify the channel and me are correct.
Step 3 Verify the HDD status is normal.
Select "Menu > HDD > General" to view the HDD status, and verify the HDD is detected and can be read and written normally.
Step 4 Check if the fault is solved by the above steps.
If it is solved, nish the process.
If not, please contact the engineer from our company to do the further process.
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