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USER MANUAL DS-2DB4236I-CWX Hikvision
© 2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and all other informaon hereinaer are for descripon and explanaon only. The informaon contained in the Manual is subject to change, without noce, due to rmware updates or other reasons. Please nd the latest version of this Manual at the Hikvision website
(hps://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.
Trademarks
HIKVISION and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Contents
Chapter 1 Overview....1
1.1 Product Introducon .... 1
1.2 Key Funcon .... 1
1.3 System Requirement....2
Chapter 2 Device Acvaon and Accessing .... 3
2.1 Acvate Device 3
2.1.1 Acvate Device via Web Browser .... 3
2.1.2 Acvate via SADP 4
2.2 Access Device via Web Browser....5
2.2.1 Plug-in Installaon 5
2.2.2 Admin Password Recovery....6
2.2.3 Illegal Login Lock .... 7
Chapter 3 Smart Funcon....8
3.1 Allocate VCA Resource 8
3.2 Set Camera Info 8
3.3 Face Capture 8
3.3.1 Set Auto Face Capture Rule 8
3.3.2 Operate Manual Face Capture 10
3.3.3 Overlay and Capture 11
3.3.4 Face Capture Algorithm Parameters ...... 11
3.4 Face Comparison....13
3.4.1 Set Face Picture Library....14
3.4.2 Set Face Picture Comparison....15
3.4.3 View Face Comparison Result ...... 16
3.5 Smart Display 16
Chapter 4 PTZ .... 18
4.1 PTZ Control 18
4.2 Set Preset....20
4.2.1 Special Presets ...... 21
4.3 Set Patrol Scan 21
4.3.1 Set One-Touch Patrol 22
4.4 Set Paern Scan....23
4.5 Set Limit 23
4.6 Set Inial Posion 24
4.7 Set Scheduled Tasks 24
4.8 Set Park Acon....25
4.8.1 Set One-Touch Park....25
4.9 Set Privacy Mask....25
4.10 Set Device Posion 26
4.10.1 Set Manual Compass 27
4.10.2 Set Auto Compass 27
4.11 Set Power O Memory 28
4.12 Set PTZ Priority 28
4.13 Set Rapid Focus 28
Chapter 5 Live View....30
5.1 Live View Parameters .... 30
5.1.1 Start and Stop Live View ...... 30
5.1.2 Aspect Rao 30
5.1.3 Live View Stream Type 30
5.1.4 Quick Set Live View .... 30
5.1.5 Select the Third-Party Plug-in....31
5.1.6 Start Digital Zoom 31
5.1.7 Conduct Regional Focus .... 31
5.1.8 Conduct Regional Exposure....31
5.1.9 Count Pixel 32
5.1.10 Light 32
5.1.11 Operate Wiper 32
5.1.12 Lens Inializaon 33
5.1.13 Track Manually....33
5.1.14 Conduct 3D Posioning .... 33
5.2 Set Transmission Parameters....33
Chapter 6 Video and Audio .... 35
6.1 Video Sengs 35
6.1.1 Stream Type 35
6.1.2 Video Type 35
6.1.3 Resoluon 35
6.1.4 Bitrate Type and Max. Bitrate 36
6.1.5 Video Quality 36
6.1.6 Frame Rate 36
6.1.7 Video Encoding....36
6.1.8 Prole....37
6.1.9 I-Frame Interval....37
6.1.10 SVC 38
6.1.11 Smoothing 38
6.2 Audio Sengs....38
6.2.1 Audio Input 38
6.2.2 Environmental Noise Filter 39
6.3 Two-way Audio 39
6.4 ROI 39
6.4.1 Set ROI 39
6.5 Display Info. on Stream 40
6.6 Display Sengs....40
6.6.1 Scene Mode....40
6.6.2 Image Parameters Switch.... 44
6.6.3 Mirror 45
6.6.4 Video Standard.... 45
6.7 OSD 45
Chapter 7 Video Recording and Picture Capture .... 46
7.1 Storage Sengs 46
7.1.1 Memory Card 46
7.1.2 Set FTP 48
7.1.3 Set NAS....49
7.1.4 eMMC Protecon 50
7.1.5 Set Cloud Storage .... 50
7.2 Video Recording....51
7.2.1 Record Automacally 51
7.2.2 Record Manually 52
7.2.3 Playback and Download Video....53
7.3 Capture Conguraon 53
7.3.1 Capture Automacally ....53
7.3.2 Capture Manually....54
7.3.3 View and Download Picture 54
Chapter 8 Event and Alarm....55
8.1 Basic Event 55
8.1.1 Set Moon Detecon....55
8.1.2 Set Video Tampering Alarm .... 57
8.1.3 Set Excepon Alarm 58
8.1.4 Set Alarm Input .... 59
8.2 Smart Event 59
8.2.1 Detect Audio Excepon....59
8.2.2 Set Intrusion Detecon 60
8.2.3 Set Line Crossing Detecon 62
8.2.4 Set Region Entrance Detecon....63
8.2.5 Set Region Exing Detecon 65
8.2.6 Set Object Removal Detecon 66
8.2.7 Set Unaended Baggage Detecon 68
8.2.8 Set Tracking Parameters....70
Chapter 9 Arming Schedule and Alarm Linkage....71
9.1 Set Arming Schedule 71
9.2 Linkage Method Setngs 71
9.2.1 Trigger Alarm Output 71
9.2.2 FTP/NAS/Memory Card Uploading 72
9.2.3 Send Email....73
9.2.4 Nofy Surveillance Center....74
9.2.5 Smart Tracking 74
9.2.6 Trigger Recording 74
Chapter 10 Network Sengs ....75
10.1 TCP/IP 75
10.1.1 Mulcast 76
10.1.2 Mulcast Discovery....76
10.2 Port 77
10.3 Port Mapping 78
10.3.1 Set Auto Port Mapping....78
10.3.2 Set Manual Port Mapping 78
10.3.3 Set Port Mapping on Router....79
10.4 SNMP 80
10.5 Access to Device via Domain Name 80
10.6 Access to Device via PPPoE Dial Up Connecon....81
10.7 Accessing via Mobile Client....82
10.7.1 Enable Hik-Connect Service on Camera 82
10.7.2 Set Up Hik-Connect 83
10.7.3 Add Camera to Hik-Connect 83
10.8 Set ISUP 84
10.9 Set Open Network Video Interface 84
10.10 Set Network Service 85
10.11 Set Alarm Server 86
10.12 TCP Acceleraon 86
10.13 Trac Shaping 86
10.14 Set SRTP 86
Chapter 11 System and Security....88
11.1 View Device Informaon 88
11.2 Restore and Default 88
11.3 Search and Manage Log 88
11.4 Import and Export Conguraon File....89
11.5 Export Diagnose Informaon 89
11.6 Reboot 89
11.7 Upgrade 89
11.8 View Open Source Soware License 90
11.9 Set Live View Connecon....90
11.10 Time and Date....90
11.10.1 Synchronize Time Manually 90
11.10.2 Synchronize Time by Satellite....91
11.10.3 Set NTP Server....91
11.10.4 Set DST 91
11.11 Set RS-485 92
11.12 Security 92
11.12.1 Authencaon 92
11.12.2 Set IP Address Filter 93
11.12.3 Set MAC Address Filter 93
11.12.4 Set HTTPS 94
11.12.5 Security Audit Log 94
11.12.6 Set QoS....95
11.12.7 Set IEEE 802.1X 96
11.12.8 SSH 96
11.12.9 Control Timeout Sengs....96
11.12.10 Cercate Management....97
11.12.11 User and Account 99
A. Device Command 102
B. Device Communicaon Matrix....103
Chapter 1 Overview
1.1 Product Introducon
The device is an integraon of HD camera, PTZ moon control module, and video content analysis algorithms, ideal for remote monitoring.
The device has basic PTZ funcons, such as presets, scans, and target tracking, and smart funcons, such as Face Capture and Smart Event.
The device is well suited for HD monitoring in various places, such as rivers, forests, roads, railways, airports, ports, oil elds, posts, squares, parks, scenic areas, streets, staons, stadiums, residential blocks, prisons, libraries, shopping malls, hotels, government buildings, museums, and banks.
1.2 Key Funcon
The key funcons of the device are as follows. Some smart funcons are mutually exclusive. You can enable the desired one on VCA Resource page (Open Plaorm → VCA Resource).

Note
Actual funcons may vary for dierent models.
Face Capture
The device captures human faces according to set pupil distance or capture threshold and uploads the pictures to the center.
Face Comparison
The device compares captured faces with pictures in the library, and outputs the result.
Event
The device detects basic events and mulple smart events, such as line crossing detecon, intrusion detecon, region entrance detecon, region exing detecon, etc.
PTZ
The device supports PTZ funcons, such as presets, scans, patrol, smart tracking and power-o memory.
1.3 System Requirement
Your computer should meet the requirements for vising and operang the product.
| Recommended Speciaons | |
| Operang System | Microso Windows XP/ Windows 7/ Windows 8/ Windows 10Mac OS 10.13 or later |
| CPU | Intel® Penum® IV 3.0 GHz or higher |
| RAM | 1 GB or higher |
| Display | 1024 × 768 resoluon or higher |
| Web Browser | Internet Explorer 10 and above version, Apple Safari 12 and above version, Mozilla Firefox 52 and above version, Google Chrome 57 and above version. |
Chapter 2 Device Acvaon and Accessing
To protect the security and privacy of the user account and data, you should set a login password to acvate the device when access the device via network.
i Note
Refer to the user manual of the soware client for the detailed informaon about the client soware acvaon.
2.1 Acvate Device
The device needs to be acvated by seng a strong password before use. This part introduces acvaon using dierent client tools.
2.1.1 Acvate Device via Web Browser
Use web browser to acvate the device. For the device with the DHCP enabled by default, use SADP soware or PC client to acvate the device.
Before You Start
Make sure your device and your PC connect to the same LAN.
Steps
- Change the IP address of your PC to the same subnet as the device.
The default IP address of the device is 192.168.1.64. - Open a web browser and input the default IP address.
- Create and conrm the admin password.

Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case leers, lower case leers, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, reseng the password monthly or weekly can beer protect your product.
- Click OK to complete acvaon and enter Live View page.
- Modify IP address of the camera.
1) Enter IP address modicaon page. Conguraon → Network → TCP/IP
2) Change IP address.
3) Save the sengs.
2.1.2 Acvate via SADP
SADP is a tool to detect, acvate and modify the IP address of the device over the LAN.
Before You Start
- Get the SADP soware from the supplied disk or the ocial website
hp://www.hikvision.com/, and install the SADP according to the prompts. - The device and the PC that runs the SADP tool should belong to the same subnet.
The following steps show how to acvate one device and modify its IP address. For batch acvaon and IP address modicaon, refer to User Manual of SADP for details.
Steps
- Run the SADP soware and search the online devices.
- Find and select your device in online device list.
- Input new password (admin password) and conrm the password.

Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case leers, lower case leers, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, reseng the password monthly or weekly can beer protect your product.
4. Click Acvate to start acvaon.

text_image
SADP Total number of online devices 9 Export Refresh ID Device Type Security IPv4 Address Part Software Version IPv4 Customay HTTP Apt4 Device Serial No. 001 Active 10.16.6.20 8000 10.16.6.254 80 002 Active 10.16.6.21 8000 10.16.6.254 80 003 Active 10.16.6.213 8000 10.16.6.254 NU/A 004 Active 10.16.6.179 8000 10.16.6.254 NU/A 005 Active 10.16.6.127 8000 10.16.6.254 NU/A 006 Active 10.16.6.250 8000 10.16.6.254 80 ✓ 007 Inactive 192.168.1.64 Select inactive device. Input and confirm password. New Password: ********** Strong Confirm Password: ********** Enable Hit-Connect ActivateStatus of the device becomes Acve aer successful acvaon.
- Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP.
3) Input the admin password and click Modify to acvate your IP address modicaon.
2.2 Access Device via Web Browser
Before You Start
Check the system requirement to conrm that the operang computer and web browser meets the requirements. See System Requirement.
Steps
- Open the web browser.
- Input IP address of the device to enter the login interface.
- Input user name and password.
iNote
Illegal login lock is acvated by default. If admin user performs seven failed password aempts (ve aempts for user/operator), the IP address is blocked for 30 minutes. If illegal login lock is not needed, go to Conguraon → System → Security → Security Serviceto turn it o.
- Click Login.
- Download and install appropriate plug-in for your web browser.
For IE based web browser, webcomponents and QuickTime ^(TM) are oponal. For non-IE based web browser, webcomponents, QuickTime ^(TM) , VLC and MJEPG are oponal.
2.2.1 Plug-in Installaon
Certain operaon systems and web browser may restrict the display and operaon of the device funcon. You should install plug-in or complete certain sengs to ensure normal display and operaon. For detailed restricted funcon, refer to the actual device.
| Operang System | Web Browser | Operaon |
| Windows | Internet Explorer 10+ | Follow pop-up prompts to complete plug-in installaon. |
| Windows 7 and above version | Google Chrome 57+Mozilla Firefox 52+ | ClicktoDownload Plug-in download and install plug-in. |
| Mac OS | Google Chrome 57+Mozilla Firefox 52+Mac Safari 12+ | Plug-in installaon is not required.Go toConguraon →Network → Advanced Sengs → Network Service to enable WebSocket or Websockets for normal view. Display and operaon of certain funcons are restricted. For example, Playback and Picture are not available. For detailed restricted funcon, refer to the actual device. |
iNote
The device only supports Windows and Mac OS system and do not support Linux system.
2.2.2 Admin Password Recovery
If you forget the admin password, you can reset the password by clicking Forget Password on the login page aer compleng the account security sengs.
You can reset the password by seng the security queson or email.
iNote
When you need to reset the password, make sure that the device and the PC are on the same network segment.
Security Queson
You can set the account security during the acvaon. Or you can go to Conguraon → System → User Management, click Account Security Sengs, select the security queson and input your answer.
You can click Forget Password and answer the security queson to reset the admin password when access the device via browser.
You can set the account security during the acvaon. Or you can go to Conguraon → System → User Management, click Account Security Sengs, input your email address to receive the vericaon code during the recovering operaon process.
2.2.3 Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
Go to Conguraon → System → Security → Security Service, and enable Enable Illegal Login
Lock. Illegal Login Aempts and Locking Duraon are congorable.
Illegal Login Aempts
When your login aempts with the wrong password reach the set mes, the device is locked.
Locking Duraon
The device releases the lock aer the seng duraon.
Chapter 3 Smart Funcon
3.1 Allocate VCA Resource
VCA resource oers you opons to enable certain VCA funcons according to actual needs. It helps allocate more resources to the desired funcons.
Steps
- Go to Open Plaorm → VCA Resource.
- Select desired VCA funcons.
- Save the sengs.
iNote
Certain VCA funcons are mutually exclusive. When a certain funcon or funcons are selected and saved, others will be hidden.
3.2 Set Camera Info
Customize specic informaon for the device. It may help identify a certain device when mulple devices are under management.
Go Open Plaorm → General VCA Resource to set Camera No. and Camera Info.
3.3 Face Capture
Face capture funcon detects and captures faces in video security scenes. When the grading of the detected face exceeds an algorithm-dened value, the device captures the face and triggers linkage acons. Set up the rule and parameters before using the funcon.
iNote
- This funcon is only supported by certain device models.
- To enable this function, you may need to select Face Capture on VCA Resource page. See Allocate VCA Resource for details.
3.3.1 Set Auto Face Capture Rule
Aer seng the face capture rules and algorithm parameters, the device captures faces and
triggers linkage acons automacally.
Steps
- Go to Open Plaorm → Face Capture → Rule.
- Check Enable.
- Select a conguraon mode.
| Normal | One detecon scene is allowed to be set. The device captures face in the scene in set arming schedule.See Normal Mode Sengs for details. |
| Expert | The device can patrol among the detecon scenes and capture face images. Detecon scenes and patrol schedule should be set in advance.See Expert Mode Sengs for details. |
- Click Save.
What to do next
Go to Picture to search and view the captured pictures.
Go to Smart Display to see currently captured face pictures.
Normal Mode Sengs
Steps
- Oponal: Click Lock to lock PTZ control to prevent the interrupon from other PTZ related acons during conguraon.
Normally, the PTZ control is automatically locked when you enter the conguraon interface. You can manually resume the lock when the countdown is over. - Use PTZ control panel or click to locate a scene with a face.
- Click, and draw a detecon area on live image.
- Input Mounng Height of the device.
- Input or draw the min. pupil distance and the max. pupil distance.
The Min. Pupil Distance and the Max. Pupil Distance are used to improve detecon accuracy. Only targets whose pupil distance are between the maximum distance and the minimum distance trigger the capture.
Click and to draw the distance on live image, or input values in the text elds of Min. Pupil Distance and Max. Pupil Distance.
- Click Save.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Sengs.
Expert Mode Sengs
Steps
-
Oponal: Click Lock to lock PTZ control to prevent the interrupon from other PTZ related acon during conguraon.
Normally, the PTZ control is automatically locked when you enter the conguraon interface. You can manually resume the lock when the countdown is over. -
Input Mounng Height of the device.
-
Set detecon scenes and detecon areas.
1) Select a detecon scene.
2) Adjust the live image to a desired scene. You can use PTZ control buons or click to locate a scene with a face.
3) Click, and draw a detecon area on live image.
4) Input or draw the min. pupil distance and the max. pupil distance.
The Min. Pupil Distance and the Max. Pupil Distance are used to improve detecon accuracy. Only targets whose pupil distance are between the maximum distance and the minimum distance trigger the capture.
Click and to draw the distance on live image, or input values in the text elds of Min. Pupil Distance and Max. Pupil Distance.
5) Click Save.
6) Repeat above steps to set other detecon scenes and areas.
- Set patrol schedule.
1) Click Patrol Schedule.
2) Draw me bars as desired.
3) Click a me bar and click Conguraon.
4) Edit patrol path and input dwell me for each detecon scene.
| + | Add a detecon scene to the patrol path. |
| ↓↑ | Adjust the order of the scenes. |
| × | Delete the detecon scene. |
5) Click Save.
- Set linkage method. See Linkage Method Sengs.
3.3.2 Operate Manual Face Capture
Capture the target face manually in live view image.
Steps
- Click Live View.
-
Click to start manual face capture.
-
Draw a frame to select the target face in live view image.
The captured picture can be uploaded to the center.
- Click the icon again to stop manual face capture.
3.3.3 Overlay and Capture
Choose to congure capture parameters and the informaon you want to display on stream and picture.
Display VCA Info. on Stream
Display smart informaon on stream, including the target and rules informaon.
Display Target Info. on Alarm Picture
Overlay the alarm picture with target informaon.
Target Picture Sengs
You can set the face picture type by selecng Custom, Head Shot, Half-Body Shot, or Full-Body Shot. If you select Custom, you can denote detailed picture width and height of a picture freely. If the captured pictures should have the same picture height, check Fixed Value and input desired picture height.
Face Beaucaon
Check Face Beaucaon and adjust the beaucaon level as needed.

Face Beaucaon slightly adjusts skin tone and reduces facial noise.
Face Enhancement
Check Face Enhancement and the device is able to capture beer and clearer face pictures when it is dark.
Background Picture Sengs
Comparing to target picture, background picture is the scene image oers extra environmental informaon. You can set the background picture quality and resoluon. If the background image need to be uploaded to surveillance center, check Background Upload.
Text Overlay
You can check desired items (Device No., Camera Info. and Capture Time) and adjust their order to display on captured pictures by ↓ ↑
See Set Camera Info to set Device No. and Camera Info.
3.3.4 Face Capture Algorithm Parameters
It is used to set and optimize the parameters of the algorithm library for face capture.
Face Capture Version
It refers to the current algorithm version, which cannot be edited.
Restore Defaults
Click Restore to restore all the sengs in advanced conguraon to the factory default.
Capture Parameters
Upload Feature
Feature stands for the feature informaon the algorithm can tell from face pictures. Check the funcon to upload the informaon.
Best Shot
The device captures the target picture with the highest score aer seng the parameters.
Capture Times
It refers to the capture mes a face will be captured during its stay in the detecon area.
Capture Threshold
It refers for the quality of face to trigger capture and alarm. Higher value means beer quality should be met to trigger capture and alarm.
Remove Duplicated Faces
This funcon can iter out repeated captures of certain face.

Note
Remove Duplicated Faces, Face Picture Comparison, and Face Modeling cannot be turned on simultaneously, and the device can support only one funcon at a me. The last one you turned on can eventually take eect, and the other two turn o automacally.
Similarity Threshold for Duplicates Removing
It is the similarity between the newly captured face and the picture in the duplicates removing library. When the similarity is higher than the value you set, the captured picture is regarded as a duplicated face and will be dropped.
Duplicates Removing Library Grading Threshold
It is the face grading threshold that triggers duplicates checking. When the face grading is higher than the set value, the captured face is compared with the face pictures that are already in the duplicates removing library.
Duplicates Removing Library Update Time
Every face picture is kept in the duplicates removing library for the set update me.
Quick Shot
The device captures the target picture once the score of the captured face exceeds the Quick Shot Threshold during the Max. Capture Interval. Otherwise, the device selects and uploads the picture with the highest score during the Max. Capture Interval.
Quick Shot Threshold
It refers to the quality of face to trigger quick shot.
Max. Capture Interval
It describes the max. me occupaon for one quick shot.
Capture Times
It refers to the capture mes a face will be captured during its stay in the congured area.
Unlimited
The device keeps capturing the target face, which exceeds the Quick Shot Threshold during the Max. Capture Interval.
Limited
The device captures the target face according to the set mes.
Face Exposure
Enable the funcon, and the device automacally adjusts exposure level when human faces appear in the scene.
Reference Brightness
It refers to the reference brightness of a face in the face exposure mode. If a face in the actual scene is brighter than the set reference brightness, the device lower the exposure level. If a face in the actual scene is darker than the set reference, the device increases the exposure level.
Minimum Duraon
The extra me the device keeps the face exposure level aer the face disappears in the scene.
Face Filtering
Face Filtering Time
It means the me interval between the camera detectng a face and taking a capture acon. If the detected face stays in the scene for less than the set ltering me, capture will not be triggered. For example, if the face ltering me is set as 5 seconds, the camera will capture the detected face when the face keeps staying in the scene for 5 seconds.
3.4 Face Comparison
Face comparison serves the purpose of face recognition by comparing the captured faces with those in face picture library.
To realize the face comparison, you should set up:
- Face Capture for capturing face pictures. See Face Capture for conguraon instrucons.
- Face picture library, see Set Face Picture Library for conguraon instrucons.
- Face picture comparison rule, see Set Face Picture Comparison for conguraon instrucons.
3.4.1 Set Face Picture Library
Face picture library is used to store modeled human faces and informaon.
Steps
- Go to Open Plaorm → Face Picture Library.
- Create a face picture library.
1) Click to add a face picture library.
2) Input library name, threshold and remarks.
Threshold
Face similarity higher than the set threshold triggers face picture comparison alarm uploading.
3) Click OK.
4) Oponal: Modify a face picture library. Select the desired library and click and change related parameters.
5) Oponal: Delete a library. Select the desired library and click . ×
- Add face pictures to the library.
iNote
The picture format should be JPEG, and the size no larger than 300 K per le.
Add one face picture
Click Add and upload the face picture with detailed face informaon.
Import face pictures in batch
Click Import and select picture path.
iNote
When you import face pictures in batch, the picture name is saved as the face name. For other face informaon, you should modify one by one manually.
The vericaon code for exporng and imporng should be a combinaon of 8 to 16 digits, containing numerics, upper case and lower case leers.
- Oponal: Modify face informaon.
1) Select a face picture library.
2) Select the target face picture. You can use the search funcon to locate the picture by inpung search conditions, and click Search.
3) Click Modify.
4) Edit detailed informaon.
iNote
Face picture is not allowed to change.
5) Click OK.
- Create models for each face picture in library.
Modeling process builds up face model for each face picture. Face model is compulsory for face picture comparison to take eect.
Modeling
Select one or more face pictures, and click Modeling.
Batch Modeling
Select a face picture library, and click Batch Modeling.
- Oponal: Repeat to create more face libraries.
3.4.2 Set Face Picture Comparison
The funcon compares captured pictures with face pictures in the library and outputs comparison result. Comparison result can trigger certain acons when arming schedule and linkage method are set.
Before You Start
You should rst create a face picture library and add face pictures. See Set Face Picture Library.
Steps
- Go to Open Plaorm → Face Comparison and Modeling.
- Select Face Picture Comparison.
- Check Enable Face Picture Comparison.
- Select a face picture library as the reference.
- Select desired face informaon to upload.
- Select a face comparison mode.
Best Comparison
The device captures and compares the target face connuously when the face target stays in the detecon area, and upload the best scored face picture and related alarm informaon when the target face leaves the area.
Quick Comparison
The device capture and compares the target face when the face grading exceeds the set Face Grading Threshold for Capture.
Face Grading Threshold for Capture
The face grading threshold for the device to judge whether to capture and upload the face or not.
Max. Capture Interval
The max. interval between two captures when the target is in the detecon area. The camera takes the capture when it reaches the max. interval even if the face grading does not reach the set threshold.
Quick Setup Mode
Custom, Face Aendance, and Face Recognition are selectable. Select according to actual using scenarios. In custom mode, you can set Comparison Timeout and Comparison Times.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Sengs.
3.4.3 View Face Comparison Result
Steps
- Go to Applicaon.
- Set search condition and click Counng.
Matched results are shown in Face Picture Comparison Stascs area.
3.5 Smart Display
This funcon displays real me pictures captured by smart funcons and analyzes the target in real me.
iNote
To use this funcon, your web browser version should be above IE11.0.9600.17843.
Live View Parameter
| Icon | Funcon |
![]() | Start or stop live view. |
![]() | For devices with mulple channels, you can choose a way to display the images. |
| [0447] | For devices with mulple channels, you can choose a channel for live view. |
| [KD20] | Capture a picture. |
![]() | Start or stop recording. |
![]() | Adjust the volume of live view. Move the slider to right to turn up the volume and le to turn down the volume. Move to the le end to mute the live view. |
Download Display Pictures
Click and the device stores captured pictures to the browser cache. Hover the pointer over the icon to see the number of pictures in the cache. Click again to download the pictures in a package.

Note
The browser cache has a limited size. The recommended number of pictures to download is no more than 200.
Layout
Click and choose Layout. Check the display content you need to add it to the smart display page. When real-me analyze is selected, you can choose the contents you want to display.
Detect Features
Click and choose Detect Features. Check the corresponding checkbox to display the features of the detecon target.
Chapter 4 PTZ
PTZ is an abbreviation for pan, lt, and zoom. It means the movement opons of the camera.
4.1 PTZ Control
In live view interface, you can use the PTZ control buons to control the device panning, Ing, and zooming.
PTZ Control Panel
| Click and hold the direconal buon to pan/lt the device. iNoteYou can set Keyboard Control Speed in Conguraon → PTZ → Basic Sengs. The speed of pan/lt movement in live view is based on this speed level.You can set Max. Tilt-angle in Conguraon → PTZ → Basic Sengs to limit lt movement range. | |
| Click the buon, then the device keeps panning. iNoteYou can set Auto Scan Speed in Conguraon → PTZ → Basic Sengs. The higher the value you set, the faster the device pans. | |
| Drag the slider to adjust the speed of pan/lt movement. |

You can set Manual Control Speed in Conguraon → PTZ → Basic Sengs.
| Comparable | The control speed is same as Keyboard Control |
| Speed. | |
| Pedestrian | Choose Pedestrian when you monitor the pedestrians. |
| Non-motor Vehicle | Choose Non-motor Vehicle when you monitor the non-motor vehicles. |
| Motor Vehicle | Choose Motor Vehicle when you monitor the motor vehicles. |
| Auto | You are recommended to set it as Auto when the applicaon scene of the speed dome is complicated. |
To avoid blurred image resulted from fast zoom, you can check Enable Proporonal Pan in Conguraon → PTZ → Basic Sengs. If you enable this function, the pan/tilt speed change according to the amount of zoom. When there is a large amount of zoom, the pan/tilt speed will be slower for keeping the image from moving too fast on the live view image.
Zoom in/out
| ^+ | Click the buon, and the lens zooms in. |
| ^- | Click the buon, and the lens zooms out. |
iNote
- You can set Zooming Speed in Conguraon → PTZ → Basic Seings. The higher the value is, the faster the zooming speed is.
You can set Zoom Limit in Conguraon → Image → Display Sengs → Other to limit the maximum value of the total zoom (digital zoom and opcal zoom).
Focus
| Click the buon, then the lens focuses near and the object nearby gets clear. | |
| Click the buon, then the lens focuses far and the object far away gets clear. |
Iris
| When the image is too dark, click the buon to enlarge the iris. | |
| When the image is too bright, click the buon to stop down the iris. |
4.2 Set Preset
A preset is a predened image posion. For the dened preset, you can call the preset No. to view the posion.
Steps
- Click | to show the seng panel, and click .
- Use the PTZ control buons to move the lens to the desired posion.
- Select a preset number from the preset list, and click to nish the seng.
iNote
Some presets are predened with special command. You can only call them but not congure them.
- Repeat the steps above to set mulple presets.

Click the buon to call the preset.

Click the buon to delete the preset.
iNote
You can delete all presets in Conguraon → PTZ → Clear Cong. Click Clear All Presets, and click Save.
What to do next
Go to Conguraon → PTZ → Basic Sengs to set preset freezing and preset speed.
Aer enabling preset freezing, the live image switches directly from one preset to another, without showing the areas between these two scenes. It also guarantees the masked area will not be seen when the device is moving.
4.2.1 Special Presets
You can call the following presets with special demands to enable corresponding funcons.
| Preset No. | Funcon | Preset No. | Funcon |
| 33 | Auto ip | 92 | Set manual limits |
| 34 | Back to origin | 93 | Save manual limits |
| 35 | Call patrol 1 | 94 | Remote reboot |
| 36 | Call patrol 2 | 95 | Call OSD menu |
| 37 | Call patrol 3 | 96 | Stop a scan |
| 38 | Call patrol 4 | 97 | Start random scan |
| 39 | Day mode | 98 | Start frame scan |
| 40 | Night mode | 99 | Start auto scan |
| 41 | Call paern 1 | 100 | Start lt scan |
| 42 | Call paern 2 | 101 | Start panorama scan |
| 43 | Call paern 3 | 102 | Call patrol 5 |
| 44 | Call paern 4 | 103 | Call patrol 6 |
| 45 | One-touch patrol | 104 | Call patrol 7 |
| 46 | Day/Night Mode | 105 | Call patrol 8 |
4.3 Set Patrol Scan
Patrol scan is a funcon to automacally move among mulple presets.
Before You Start
Make sure that you have dened more than one presets. See Set Preset for detailed conguraon.
Steps
- Click | to show the seng panel, and click to enter patrol seng interface.
- Select a patrol number from the list and click .
- Click to add presets.
Preset
Select predened preset.
Speed
Set the speed of moving from one preset to another.
Time
It is the duraon staying on one patrol point.

Delete the presets in patrol.

Adjust the preset order.

Note
A patrol can be congured with 32 presets at most, and 2 presets at least.
- Click OK to nish a patrol seng.
- Repeat the steps above to congregate mulple patrols.
- Operate patrols.

Call the patrol.

Stop patrolling.

Delete the patrol.

Set the patrol.

Note
You can delete all patrols in Conguraon → PTZ → Clear Cong. Click Clear All Patrols, and click Save.
4.3.1 Set One-Touch Patrol
The device automacally adds presets to one patrol path and starts patrol scan.
Steps
- Set two or more presets among preset No.1 to preset No.32. For seng presets, refer to Set ____ Preset.
The device will automatically add presets to patrol path No.8.
-
Choose one of the following methods to enable the funcon.
-
Click Ⓐ
- Call patrol path No.8.
Select and call preset No.45.
4.4 Set Paern Scan
The device can move as the recorded paern.
Steps

- Click to show the PTZ control panel, and click
- Select one paern scan path that needs to be set.
- Click to start recording paern scan.
- Click PTZ control buons as demands.
iNote
Recording stops when the space for paern scan is 0%.
- Click to complete one paern scan path sengs.
- Click to call paern scan.

Stop paern scan.

Reset paern scan path.

Delete the selected paern scan.
iNote
If you need to delete all the paern scans, go to Conguraon → PTZ → Clear Cong, and check Clear All Paerns, and click Save.
4.5 Set Limit
The device can only move within the limited range.
Steps
- Go to Conguraon → PTZ → Limit.
- Select Limit Type.
Manual Stops
It refers to the movement range limit when you control the device manually.
Scan Stops
It refers to the movement range limit when the device scans automacally.
iNote
Scan limit is only supported by the device that has scan funcon.
- Click Set and set limits according to the prompt on the live image.
- Oponal: Click Clear to clear the limit sengs of the selected mode.
- Click Save.
- Check Enable Limit.
iNote
If you need to cancel all the set patrol paths, go to Conguraon → PTZ → Clear Cong, select Clear All PTZ Limited, and click Save.
Result
The device can only move within the set region aer saving the sengs.
4.6 Set Inial Posion
Inial posion refers to the relave initial posion of the device azimuth. You can set the initial posion if you need to select one point in the scene as the base point.
Steps
- Go to Conguraon → PTZ → Inial Posion.
- Move the device to the needed posion by manually controlling the PTZ control buons.
- Click Set to save the informaon of initial posion.
Call
The device moves to the set initial posion.
Clear
Clear the set initial posion.
4.7 Set Scheduled Tasks
You can set the device to perform a certain task during a certain period.
Steps
- Go to Conguraon → PTZ → Scheduled Tasks.
- Check Enable Scheduled Task.
- Select the task type and set the period. For seng the period, refer to Set Arming Schedule.
- Repeat step 3 to set more than one scheduled tasks.
- Set Park Time. During the set task period, if you operate the device manually, the scheduled task will be suspended. When the manual operaon is over, the device will connue to perform the scheduled task aer the set park me.
- Click Save.
iNote
If you want to clear all scheduled tasks, go to Configuraon → PTZ → Clear Cong, check Clear All Scheduled Tasks, and click Save.
4.8 Set Park Acon
You can set the device to perform an acon (for example, preset or patrol) or return to a posion aer a period of inactivity (park me).
Before You Start
Set the acon type rst. For example, if you want to select patrol as park acon, you should set the patrol. See Set Patrol Scan for details.
Steps
- Go to Conguraon → PTZ → Park Acon.
- Check Enable Park Acon.
- Set Park Time: the inacve me before the device starts park acon.
- Select Acon Type according to your needs.
- Select an Acon Type ID, if you select patrol or preset as acon type.
When the acon type is patrol, acon type ID stands for patrol No. When the acon type is preset, acon type ID stands for preset No.
- Click Save.
4.8.1 Set One-Touch Park
This funcon is used to start park instantly.
Steps
- Refer to Set Park Acon to set a park acon.
- Click to start one-touch park.
4.9 Set Privacy Mask
Privacy mask enables you to cover certain areas on the live image to prevent certain spots in the video security area from being live viewed and recorded.
Steps
- Go to Conguraon → PTZ → Privacy Mask.
- Adjust the live image to the target scene via PTZ control buons.
- Draw the area.
| Draw Area | Click Draw Area, and click on the live view image to determine the boundary of the mask. |
| Stop Drawing | ClickStop Drawing aer drawing the mask. |
- Click Add.
It is listed in Privacy Mask List.
- Edit Name, Type, and Acve Zoom Rao on your demand.
Acve Zoom Rao
When the actual zoom rao is less than the set acve zoom rao, the set area can not be covered. When the actual zoom rao is greater than the set acve zoom rao, the privacy mask is valid. The maximum value of acve zoom rao depends on the camera module.
-
Repeat the steps above to set other privacy masks.
-
Check Enable Privacy Masks.
4.10 Set Device Posion
Before You Start
Go to Conguraon → PTZ → Basic Sengs → PTZ OSD to enable PT Status display.
Steps
-
Go to Conguraon → PTZ → Posion Sengs.
-
Select a PT Mode.
| Manual | Use a direcon indicang device to determine the North at the device locaon, and set the North for the device. For details, seeSet Manual Compass. |
| Auto | For the device that has built-in e-compass, the compass can automacally tell the north direcon for the device. For details, seeSet Auto Compass. |
- Click Gyroscope Atude Calibraon to calibrate gyroscope.
iNote
Only devices with built-in gyroscope support this funcon.
- Set vandal-proof alarm.
Aer enabling the funcon, the device triggers alarms when its posion changes because of shock or vandalism.
Sensitivity
The higher the value is, the easier the alarm will be triggered.
Upload Vandal-proof Alarm
The device uploads the alarm informaon when the alarm is triggered.
Vandal-proof Alarm Voice Warning
The camera triggers the alarm with audible warning.
- Select a Longitude-Latitude Mode to set the geographic loca on of the device.
Auto For device with a built-in poisoning module, select Auto to automacally obtain the longitude and latitude of the device locaon.
Manual Get the device locaon informaon in advance, and input the longitude and latitude manually.
- Click Save.
What to do next
If you lose direcon when operang the device, you can click Point to North to call the north posion that is saved in the device.
4.10.1 Set Manual Compass
Use a direcon indicang device to determine the North at the device locaon, and set the North for the device.
Before You Start
Use a direcon indicang device to determine the north at the device locaon.
Steps
- Select the PT Mode as Manual.
- Adjust the lt posion of the device to 0 by controlling the up arrow and down arrow on the PTZ panel.
- Adjust the pan posion to show the live view of the north direcon by controlling the le arrow and right arrow on the PTZ panel.
- Click Set as North.
4.10.2 Set Auto Compass
For the device that has built-in e-compass, the compass can automatically tell the north direcon for the device.
Before You Start
Electromagnec interference may aact the accuracy of the e-compass. Use manual compass if electromagnec interference occurs in the device installaon environment.
Steps
- Select the PT Mode as Auto.
- Click Calibrate to synchronize the north of the device with that of the e-compass.
4.11 Set Power O Memory
This funcon can resume the previous PTZ status of device aer it restarng from a power-o.
Steps
- Go to Conguraon → PTZ → Basic Sengs.
- Select Resume Time Point. When the device stays at one posion for the set resume me point or more, the posion is saved as a memory point. The device returns to the last memory point when it restarts.
- Click Save.
4.12 Set PTZ Priority
The funcon can set the PTZ priority of dierent signals.
Steps
- Go to Conguraon → PTZ → Priorize PTZ.
- Set the priority signal and delayed me.
Network
The network signal controls the device with priority.
RS-485
The RS-485 signal controls the device with priority.
Delay
It refers to the me interval of PTZ operaon controlled by dierent signals. When the operaon with high priority is nished, the low priority signal controls the device aer the seng interval.
- Click Save.
4.13 Set Rapid Focus
Rapid focus is a funcon to reduce me of focusing comparing with that of normal focusing. To use the funcon, calibraon should be done rst. Rapid focus may not be supported by certain device models.
Steps
- Go to Conguraon → PTZ → Rapid Focus.
- Add scenes for calibraon.
1) Adjust the live image to a desired scene via PTZ control buons, and click Add.
2) Set the Rate and the Calibraon Point Amount of the added scene.
iNote
More calibraon points may increase calibraon accuracy, but more focusing me is required. The default amount is recommended.
- Select the scene to display the calibraon line.
A red line displays on live image.
- Adjust the length and position of the line by dragging its two endpoints.
i Note
The red line is recommended to stay in the center of the scene and to cover ground at the same me.
Double click the image to enter full screen mode.
- Click Start Calibraon.
Calibraon status displays on the live image.
- Repeat to add other scenes and complete the calibraon.
- Check Enable Height Compensaon if the mounng height of the device is lower than 3 meters.
- Check Enable aer successful calibraon.
- Click Save.
Chapter 5 Live View
It introduces the live view parameters, funcon icons and transmission parameters sengs.
5.1 Live View Parameters
The supported funcons vary depending on the model.
5.1.1 Start and Stop Live View
Click Live View. Click ▶ to start live view. Click ■ to stop live view.
5.1.2 Aspect Rao
Aspect Rao is the display rao of the width to height of the image.
• 4 refers to 4:3 window size.
- 16:5 refers to 16:9 window size.
- refers to original window size.
• refers to self-adapve window size.
- refers to original rao window size.
5.1.3 Live View Stream Type
Select the live view stream type according to your needs. For the detailed informaon about the stream type selecon, refer to Stream Type.
5.1.4 Quick Set Live View
It oers the quick access to the display sengs, OSD, and video/audio on live view page.
Steps
-
Click and click General to show quick setup page.
-
Set display sengs, OSD, and video/audio.
-
For parameter explanaon and instrucons of display sengs, see Display Sengs.
- For parameter explanaon and instrucons of OSD setngs, see OSD.
- For parameter explanaon and instrucons of audio and video setngs, see Video and Audio.
5.1.5 Select the Third-Party Plug-in
When the live view cannot display via certain browsers, you can change the plug-in for live view according to the browser.
Steps
- Click Live View.
- Click to select the plug-in.
When you access the device via Internet Explorer, you can select Webcomponents or
QuickTime.When you access the device via the other browsers, you can select Webcomponents, QuickTime, VLC or MJPEG.
5.1.6 Start Digital Zoom
It helps to see a detailed informaon of any region in the image.
Steps
- Click ⚠ to enable the digital zoom.
- In live view image, drag the mouse to select the desired region.
- Click in the live view image to back to the original image.
5.1.7 Conduct Regional Focus
You can enable the funcon to focus on certain area.
Steps

This funcon varies with the device model.
- Click to enable regional focus.
- Drag the mouse on the live view to draw a rectangle as the desired focus area.
- Click to disable this funcon.
5.1.8 Conduct Regional Exposure
When the brightness of live view is not balanced, you can enable this funcon to optimize the exposure of the selected image region.
Steps
- Click to enable regional exposure.
- Drag the mouse on the live view to draw a rectangle as the desired exposure area.
- Click to disable this funcon.
5.1.9 Count Pixel
It helps to get the height and width pixel of the selected region in the live view image.
Steps
- Click to enable the funcon.
- Drag the mouse on the image to select a desired rectangle area.
The width pixel and height pixel are displayed on the boom of the live view image.
5.1.10 Light
Click to turn on or turn o the illuminator.
5.1.11 Operate Wiper
For the device that has a wiper, you can control the wiper via web browser.
iNote
Wiper operaon and sengs vary on device models.
Steps
- Go to Conguraon → PTZ → Wiper.
- Select a wiper mode.
One Time
The wiper wipes one me when you click
on live view page.
Cycle
The wiper works on schedule at set wiping interval. Click on live view to start wiping.
Duraon
The schedule in which the wiper is ready to work.
Interval
The interval between two successive wiping acons.
iNote
Auto mode is only available for device that supports rain-sensing auto wiper.
In auto mode, the wiper works when rain drops on the window.
5.1.12 Lens Inializaon
Lens inializaon is used on the device equipped with motorized lens. The funcon can reset lens when long me zoom or focus results in blurred image. This funcon varies according to dierent models.
Click to operate lens inializaon.
5.1.13 Track Manually
In live view, manually select a target for the device to track.
Steps
- Click on the toolbar of the live view page.
- Click a moving object in the live image.
The camera tracks the target and keep it in the center of live view image.
5.1.14 Conduct 3D Posioning
3D posioning is to relocate the selected area to the image center.
Steps
- Click to enable the funcon.
-
Select a target area in live image.
-
Le click on a point on live image: the point is relocated to the center of the live image. With no zooming in or out effect.
- Hold and drag the mouse to a lower right posion to frame an area on the live: the framed area is zoomed in and relocated to the center of the live image.
-
Hold and drag the mouse to an upper le posion to frame an area on the live: the framed area is zoomed out and relocated to the center of the live image.
-
Click the buon again to turn o the funcon.
5.2 Set Transmission Parameters
The live view image may be displayed abnormally according to the network conditions. In different network environments, you can adjust the transmission parameters to solve the problem.
Steps
- Go to Conguraon → Local.
- Set the transmission parameters as required.
Protocol
TCP
TCP ensures complete delivery of streaming data and beer video quality, yet the real-me transmission will be aected. It is suitable for the stable network environment.
UDP
UDP is suitable for the unstable network environment that does not demand high video uency.
MULTICAST
MULTICAST is suitable for the situaon that there are mulple clients. You should set the mulcast address for them before selecon.

For detailed informaon about mulcast, refer to Mulcast.
HTTP
HTTP is suitable for the situation that the third-party needs to get the stream from the device.
Play Performance
Shortest Delay
The device takes the real-me video image as the priority over the video uency.
Balanced
The device ensures both the real-me video image and the uency.
Fluent
The device takes the video uency as the priority over teal-me. In poor network environment, the device cannot ensure video uency even the uency is enabled.
Custom
You can set the frame rate manually. In poor network environment, you can reduce the frame rate to get auent live view. But the rule informaon may cannot display.
3. Click OK.
Chapter 6 Video and Audio
This part introduces the conguraon of video and audio related parameters.
6.1 Video Sengs
This part introduces the sengs of video parameters, such as, stream type, video encoding, and resoluon.
Go to seng page: Conguraon → Video/Audio → Video.
6.1.1 Stream Type
For device supports more than one stream, you can specify parameters for each stream type.
Main Stream
The stream stands for the best stream performance the device supports. It usually oers the best resoluon and frame rate the device can do. But high resoluon and frame rate usually means larger storage space and higher bandwidth requirements in transmission.
Sub Stream
The stream usually oers comparatively low resolution opons, which consumes less bandwidth and storage space.
Other Streams
Steams other than the main stream and sub stream may also be oered for customized usage.
6.1.2 Video Type
Select the content (video and audio) that should be contained in the stream.
Video
Only video content is contained in the stream.
Video & Audio
Video content and audio content are contained in the composite stream.
6.1.3 Resoluon
Select video resoluon according to actual needs. Higher resoluon requires higher bandwidth
and storage.
6.1.4 Bitrate Type and Max. Bitrate
Constant Bitrate
It means that the stream is compressed and transmied at a comparatively xed bitrate. The compression speed is fast, but mosaic may occur on the image.
Variable Bitrate
It means that the device automacally adjust the bitrate under the set Max. Bitrate. The compression speed is slower than that of the constant bitrate. But it guarantees the image quality of complex scenes.
6.1.5 Video Quality
When Bitrate Type is set as Variable, video quality is congorable. Select a video quality according to actual needs. Note that higher video quality requires higher bandwidth.
6.1.6 Frame Rate
The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Note that higher frame rate requires higher bandwidth and larger storage space.
6.1.7 Video Encoding
It stands for the compression standard the device adopts for video encoding.
iNote
Available compression standards vary according to device models.
H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without compressing image quality, it increases compression rao and reduces the size of video le than MJPEG or MPEG-4 Part 2.
H.264+
H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you
can esmate the HDD consumpon by its maximum average bitrate. Compared to H.264, H.264+ reduces storage by up to 50% with the same maximum bitrate in most scenes. When H.264+ is enabled, Max. Average Bitrate is congorable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less sasfactory. Max. average bitrate should not be higher than max. bitrate.
iNote
When H.264+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not congorable.
H.265
H.265, also known as High Eciency Video Coding (HEVC) and MPEG-H Part 2, is a compression standard. In comparison to H.264, it oers beer video compression at the same resolution, frame rate and image quality.
H.265+
H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you can esmate the HDD consumpon by its maximum average bitrate. Compared to H.265, H.265+ reduces storage by up to 50% with the same maximum bitrate in most scenes. When H.265+ is enabled, Max. Average Bitrate is congorable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less sasfactory. Max. average bitrate should not be higher than max. bitrate.
iNote
When H.265+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not congorable.
MJPEG
Moon JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding technology is used. Images in a MJPEG format is compressed as individual JPEG images.
6.1.8 Prole
This funcon means that under the same bitrate, the more complex the prole is, the higher the quality of the image is, and the requirement for network bandwidth is also higher.
6.1.9 I-Frame Interval
I-frame interval denes the number of frames between 2 I-frames. In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently decoded without any reference to other images. An I-frame consumes more bits than other frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more
steady and reliable data bits while requiring more storage space.
6.1.10 SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video compression standard.
The objecve of the SVC standardizaon has been to enable the encoding of a high-quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstrucon quality similar to that achieved using the exisng H.264 or H.265 design with the same quantity of data as in the subset bitstream. The subset bitstream is derived by dropping packets from the larger bitstream.
SVC enables forward compatibility for older hardware: the same bitstream can be consumed by basic hardware which can only decode a low-resolution subset, while more advanced hardware will be able to decode high quality video stream.
6.1.11 Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the beer uency of the stream will be, though, the video quality may not be so sasfactory. The lower value of the smoothing is, the higher quality of the stream will be, though it may appear not uent.
6.2 Audio Sengs
It is a funcon to set audio parameters such as audio encoding, environment noise ltering. Go to the audio sengs page: Conguraon → Video/Audio → Audio.
6.2.1 Audio Input
If a built-in microphone or an external audio pick-up device is available, audio encoding, audio input mode and input volume are congorable.
Audio Encoding
The device oers several compression standard. Select according to your need.
Audio Input
Select MicIn for the built-in microphone, and LineIn for external audio pick-up device.

MicIn is only supported by certain models.
Input volume
Adjust the volume of the audio input.
6.2.2 Environmental Noise Filter
Set it as OFF or ON. When the funcon is enabled, the noise in the environment can be iterated to some extent.
6.3 Two-way Audio
It is used to realize the two-way audio funcon between the monitoring center and the target in the monitoring screen.
Before You Start
- Make sure the audio input device (pick-up or microphone) and audio output device (speaker) connected to the device is working properly. Refer to speciaons of audio input and output devices for device conncon.
- If the device has built-in microphone and speaker, two-way audio funcon can be enabled directly.
Steps
- Click Live View.
- Click on the toolbar to enable two-way audio funcon of the camera.
- Click, disable the two-way audio funcon.
6.4 ROI
ROI (Region of Interest) encoding helps to discriminate the ROI and background informaon in video compression. The technology assigns more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background informaon is less focused.
6.4.1 Set ROI
ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background informaon is less focused.
Before You Start
Please check the video coding type. ROI is supported when the video coding type is H.264 or H.265.
Steps
- Go to Conguraon → Video/Audio → ROI.
- Check Enable.
- Select Stream Type.
- Select Region No. in Fixed Region to draw ROI region.
1) Click Draw Area.
2) Click and drag the mouse on the view screen to draw the xed region.
3) Click Stop Drawing.
iNote
Select the xed region that needs to be adjusted and drag the mouse to adjust its posion.
- Input the Region Name and ROI Level.
- Click Save.
iNote
The higher the ROI level is, the clearer the image of the detected region is.
- Oponal: Select other region No. and repeat the above steps if you need to draw mulple xed regions.
6.5 Display Info. on Stream
The informaon of the objects (e.g. human, vehicle, etc.) is marked in the video stream. You can set rules on the connected rear-end device or client soware to detect the events including line crossing, intrusion, etc.
Before You Start
This funcon is supported in smart events. Go to the VCA Resource page to enable Smart Event.
Steps
- Go to Conguraon → Video/Audio → Display Info. on Stream.
- Check Enable Dual-VCA.
- Click Save.
6.6 Display Sengs
It oers the parameter sengs to adjust image features.
Go to Conguraon → Image → Display Sengs.
Click Default to restore sengs.
6.6.1 Scene Mode
There are several sets of image parameters predened for dierent installaon environments.
Select a scene according to the actual installaon environment to speed up the display sengs.
Image Adjustment
By adjusting the Brightness, Saturaon, Contrast and Sharpness, the image can be best displayed.
Exposure Sengs
Exposure is controlled by the combinaon of iris, shuer, and gain. You can adjust image eect by seng exposure parameters.
Exposure Mode
Auto
The iris, shuer, and gain values are adjusted automacally.
You can limit the changing ranges of iris, shuer and gain by setng Max. Iris Limit, Min. Iris Limit, Max. Shuer Limit, Min. Shuer Limit and Limit Gain for beer exposure eect.
Iris Priority
The value of iris needs to be adjusted manually. The shuer and gain values are adjusted automatically according to the brightness of the environment.
You can limit the changing ranges of the shuer and gain by seeing Max. Shuer Limit, Min. Shuer Limit and Limit Gain for beer exposure eect.
Shuer Priority
The value of shuer needs to be adjusted manually. The iris and gain values are adjusted automatically according to the brightness of the environment.
You can limit the changing ranges of the iris by seng Max. Iris Limit, Min. Iris Limit and Limit Gain for beer exposure eect.
Manual
You need to set Iris, Shuer, and Gain manually.
Slow Shuer
The higher the slow shuer level is, the slower the shuer speed is. It ensures full exposure in underexposure condition.
Focus
It oers opons to adjust the focus mode and the minimum focus distance.
Focus Mode
Auto
The device focuses automatically as the scene changes. If you cannot get a well-focused image under auto mode, reduce light sources in the image and avoid ashing lights.
Semi-auto
The device focuses once aer the PTZ and lens zooming. If the image is clear, the focus does not change when the scene changes.
Manual
You can adjust the focus manually on the live view page.
Min. Focus Distance
When the distance between the scene and lens is shorter than the Min. Focus Distance, the lens does not focus.
Comparable
This mode is only recommended for indoor devices with a bubble when you cannot get a clear image with other opons.
Day/Night Switch
Day/Night Switch funcon can provide color images in the day mode and black/white images in the night mode. Switch mode is congorable.
Day
The image is always in color.
Night
The image is always black/white
Auto
The camera switches between the day mode and the night mode according to the illuminaon automacally.
Scheduled-Switch
Set the Start Time and the End Time to denote the duraon for day mode.
iNote
Day/Night Switch funcon varies according to models.
Set Supplement Light
Steps
-
Go to Conguraon → Maintenance → System Service.
-
Check Enable Supplement Light.
-
Click Save.
-
Go to Conguraon → Image → Display Sengs → Day/Night Switch to set supplement light parameters.
Smart Supplement Light
This feature uses smart image processing technology to reduce overexposure caused by supplement light.
IR Light Mode
When the mode is set to Auto, the supplement light is automatically turned in or o according to the image brightness.
Brightness Limit
Adjust the upper limit of supplement light power.
BLC
If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC (backlight compensaon) compensates light to the object in the front to make it clear. If BLC mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.
HLC
When the bright area of the image is over-exposed and the dark area is under-exposed, the HLC (High Light Compression) funcon can be enabled to weaken the bright area and brighten the dark area, so as to achieve the light balance of the overall picture.
WDR
The WDR (Wide Dynamic Range) funcon helps the camera provide clear images in environment with strong illuminaon dierences.
When there are both very bright and very dark areas simultaneously in the eld of view, you can enable the WDR funcon and set the level. WDR automacally balances the brightness level of the whole image and provides clear images with more details.
iNote
When WDR is enabled, some other funcons may be not supported. Refer to the actual interface for details.
DNR
Digital Noise Reducon is used to reduce the image noise and improve the image quality. Normal and Expert modes are selectable.
Normal
Set the DNR level to control the noise reducon degree. The higher level means stronger reducon degree.
Expert
Set the DNR level for both space DNR and me DNR to control the noise reducon degree. The higher level means stronger reducon degree.
White Balance
White balance is the white rendition funcon of the camera. It is used to adjust the color temperature according to the environment.
Defog
You can enable the defog funcon when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.
EIS
Increase the stability of video image by using jier compensaon technology.
6.6.2 Image Parameters Switch
The device automacally switches image parameters in set me periods.
Go to image parameters switch seng page: Configuraon → Image → Image Parameters Switch, and set parameters as needed.
Set Scheduled-switch
Switch the image to the linked scene mode automacally in certain me periods.
Steps
- Check Scheduled-switch.
- Select and congregate the corresponding me period and linked scene mode.

For Linked Scene conguraon, refer to Scene Mode.
- Click Save.
Set Link to Preset
You can set a preset to switch the image to a linked scene.
Steps
- Check Link to Preset.
- Select a preset.
- Check and set a me period and a linked scene mode.
- Click Save.
6.6.3 Mirror
When the live view image is the reverse of the actual scene, this funcon helps to display the image normally.
Select the mirror mode as needed.
iNote
The video recording will be shortly interrupted when the funcon is enabled.
6.6.4 Video Standard
Video standard is an ability of a video card or video display device that denes the amount of colors that are shown and the resoluon. The two most common video standard used are NTSC and PAL. In NTSC, 30 frames are transmied each second. Each frame is made up of 525 individual scan lines. In PAL, 25 frames are transmied each second. Each frame is made up of 625 individual scan lines. Select video signal standard according to the video system in your country/region.
6.7 OSD
You can customize OSD (On-screen Display) informaon such as device name, me/date, font, color, and text overlay displayed on video stream.
Go to OSD seng page: Conguraon → Image → OSD Sengs. Set the corresponding parameters, and click Save to take eect.
Character Set
Select character set for displayed informaon. If Korean is required to displayed on screen, select EUC-KR. Otherwise, select GBK.
Displayed Informaon
Set camera name, date, week, and their related display format.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment.
Chapter 7 Video Recording and Picture Capture
This part introduces the operaons of capturing video clips and snapshots, playback, and downloading captured les.
7.1 Storage Sengs
This part introduces the conguraon of several common storage paths.
7.1.1 Memory Card
You can view the capacity, free space, status, type, and property of the memory card. Encrypon of memory card is supported to ensure data security.
Set New or Unencrypted Memory Card
Before You Start
Insert a new or unencrypted memory card to the device. For detailed installaon, refer to Quick Start Guide of the device.
Steps
- Go to Conguraon → Storage → Storage Management → HDD Management.
- Select the memory card.
iNote
If an Unlock buon appears, you need to unlock the memory card rst. See Detect Memory Card Status for details.
- Click Format to initialize the memory card.
When the Status of memory card turns from Uninialized to Normal, the memory card is ready for use.
- Oponal: Encrypt the memory card.
1) Click Encrypted Format.
2) Set the encrypon password.
3) Click OK.
When the Encrypon Status turns to Encrypted, the memory card is ready for use.
iNote
Keep your encrypon password properly. Encrypon password cannot be found if forgoen.
- Oponal: Dene the Quota of the memory card. Input the percentage for storing dierent contents according to your needs.
- Click Save.
Set Encrypted Memory Card
Before You Start
- Insert an encrypted memory card to the device. For detailed installaon, refer to Quick Start Guide of the device.
- You need to know the correct encrypon password of the memory card.
Steps
- Go to Conguraon → Storage → Storage Management → HDD Management.
- Select the memory card.
iNote
If an Unlock buon appears, you need to unlock the memory card rst. See Detect Memory Card Status for details.
- Verify the encrypon password.
1) Click Parity.
2) Enter the encrypon password.
3) Click OK.
When the Encrypon Status turns to Encrypted, the memory card is ready for use.
iNote
If the encrypon password is forgoen and you sll want to use this memory card, see Set New or Unencrypted Memory Card to format and set the memory card. All exisng contents will be removed.
- Oponal: Dene the Quota of the memory card. Input the percentage for storing dierent contents according to your needs.
- Click Save.
Detect Memory Card Status
The device detects the status of Hikvision memory card. You receive nocaons when your memory card is detected abnormal.
Before You Start
The conguraon page only appears when a Hikvision memory card is installed to the device.
Steps
-
Go to Conguraon → Storage → Storage Management → Memory Card Detection.
-
Click Status Detecon to check the Remaining Lifespan and Health Status of your memory card.
Remaining Lifespan
It shows the percentage of the remaining lifespan. The lifespan of a memory card may be influenced by factors such as its capacity and the bitrate. You need to change the memory card if the remaining lifespan is not enough.
Health Status
It shows the condition of your memory card. There are three status descripons: good, bad, and damaged. You will receive a nocaon if the health status is anything other than good when the Arming Schedule and Linkage Method are set.
iNote
It is recommended that you change the memory card when the health status is not "good".
-
Click R/W Lock to set the permission of reading and wring to the memory card.
-
Add a LockSelect the Lock Switch as ON.
- Enter the password.
- Click Save
Unlock
- If you use the memory card on the device that locks it, unlocking will be done automatically and no unlocking procedures are required on the part of users.
-
If you use the memory card (with a lock) on a dierent device, you can go to HDD Management to unlock the memory card manually. Select the memory card, and click Unlock. Enter the correct password to unlock it.
-
Remove the LockSelect the Lock Switch as OFF.
- Enter the password in Password Sengs.
- Click Save.
iNote
- Only admin user can set the R/W Lock.
- The memory card can only be read and written when it is unlocked.
-
If the device, which adds a lock to a memory card, is restored to the factory sengs, you can go to HDD Management to unlock the memory card.
-
Set Arming Schedule and Linkage Method. See Set Arming Schedule and Linkage Method Sengs for details.
-
Click Save.
7.1.2 Set FTP
You can congregate the FTP server to save images which are captured by events or a med snapshot
task.
Before You Start
Get the FTP server address rst.
Steps
- Go to Conguraon → Network → Advanced Sengs → FTP.
- Congure FTP sengs.
Server Address and Port
The FTP server address and corresponding port.
User Name and Password
The FTP user should have the permission to upload pictures. If the FTP server supports picture uploading by anonymous users, you can check Anonymous to hide your device informaon during uploading.
Directory Structure
The saving path of snapshots in the FTP server.
Picture Filling Interval
For beer picture management, you can set the picture ling interval from 1 day to 30 days. Pictures captured in the same me interval will be saved in one folder named aer the beginning date and ending date of the me interval.
Picture Name
Set the naming rule for captured pictures. You can choose Default in the drop-down list to use the default rule, that is, IP address_channel number_capture me_event type.jpg (e.g., 10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg). Or you can customize it by adding a Custom Prex to the default naming rule.
- Click Upload Picture to enable uploading snapshots to the FTP server.
- Click Test to verify the FTP server.
- Click Save.
7.1.3 Set NAS
Take network server as network disk to store the record les, captured images, etc.
Before You Start
Get the IP address of the network disk rst.
Steps
- Go to NAS seng page: Conguraon → Storage → Storage Management → Net HDD.
- Click HDD No.. Enter the server address and le path for the disk.
Server Address
The IP address of the network disk.
File Path
The saving path of network disk les.
Mounng Type
Select le system protocol according to the operaon system.
Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected.
- Click Test to check whether the network disk is available.
- Click Save.
7.1.4 eMMC Protecon
It is to automacally stop the use of eMMC as a storage media when its health status is poor.

Note
The eMMC protecon is only supported by certain device models with an eMMC hardware.
Go to Conguraon → System → Maintenance → System Service for the sengs.
eMMC, short for embedded mulmedia card, is an embedded non-volale memory system. It is able to store the captured images or videos of the device.
The device monitors the eMMC health status and turns o the eMMC when its status is poor. Otherwise, using a worn-out eMMC may lead to device boot failure.
7.1.5 Set Cloud Storage
It helps to upload the captured pictures and data to the cloud. The plaorm requests picture directly from the cloud for picture and analysis. The funcon is only supported by certain models.
Steps

Cauon
If the cloud storage is enabled, the pictures are stored in the cloud video manager rstly.
- Go to Conguraon → Storage → Storage Management → Cloud Storage.
- Check Enable Cloud Storage.
- Set basic parameters.
Protocol Version
The protocol version of the cloud video manager.
Server IP
The IP address of the cloud video manager. It supports IPv4 address.
Serve Port
The port of the cloud video manager. You are recommended to use
| the default port. | |
| AccessKey | The key to log in to the cloud video manager. |
| SecretKey | The key to encrypt the data stored in the cloud video manager. |
| User Name and Password | The user name and password of the cloud video manager. |
| Picture Storage Pool ID | The ID of the picture storage region in the cloud video manager.Make sure storage pool ID and the storage region ID are the same. |
- Click Test to test the congured sengs.
- Click Save.
7.2 Video Recording
This part introduces the operaons of manual and scheduled recording, playback, and downloading recorded les.
7.2.1 Record Automacally
This funcon can record video automacally during congured me periods.
Before You Start
Select Trigger Recording in event sengs for each record type except Continuous. See Event and Alarm for details.
Steps
- Go to Conguraon → Storage → Schedule Sengs → Record Schedule.
- Check Enable.
- Select a record type.
iNote
The record type is vary according to dierent models.
Connuous
The video will be recorded connuously according to the schedule.
Moon
When moon detecon is enabled and trigger recording is selected as linkage method, object movement is recorded.
Alarm
When alarm input is enabled and trigger recording is selected as linkage method, the video is
recorded aer receiving alarm signal from external alarm input device.
Moon | Alarm
Video is recorded when moon is detected or alarm signal is received from the external alarm input device.
Moon & Alarm
Video is recorded only when moon is detected and alarm signal is received from the external alarm input device.
Event
The video is recorded when congured event is detected.
- Set schedule for the selected record type. Refer to Set Arming Schedule for the seng operaon.
- Click Advanced to set the advanced sengs.
Overwrite
Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos.
Pre-record
The me period you set to record before the scheduled me.
Post-record
The me period you set to stop recording aer the scheduled me.
Stream Type
Select the stream type for recording.

Note
When you select the stream type with higher bitrate, the actual me of the pre-record and post-record may be less than the set value.
Recording Expiraon
The recordings are deleted when they exceed the expired me. The expired me is congorable. Note that once the recordings are deleted, they can not be recovered.
- Click Save.
7.2.2 Record Manually
Steps
- Go to Conguraon → Local.
- Set the Record File Size and saving path to for recorded les.
- Click Save.
- Click to start recording. Click to stop recording.
7.2.3 Playback and Download Video
You can search, playback and download the videos stored in the local storage or network storage.
Steps
-
Click Playback.
-
Set search condition and click Search.
The matched video les showed on the ming bar.
- Click ▶ to play the video les.
- Click to clip video les.
- Click ✕ to play video les in full screen. Press ESC to exit full screen.
iNote
Go to Conguraon → Local, click Save clips to to change the saving path of clipped video les.
- Click ↓ on the playback interface to download les.
1) Set search condition and click Search.
2) Select the video les and then click Download.
iNote
Go to Conguraon → Local, click Save downloaded les to to change the saving path of downloaded video les.
7.3 Capture Conguraon
The device can capture the pictures manually or automacally and save them in congured saving path. You can view and download the snapshots.
7.3.1 Capture Automacally
This funcon can capture pictures automacally during congured me periods.
Before You Start
If event-triggered capture is required, you should congregate related linkage methods in event sengs. Refer to Event and Alarm for event sengs.
Steps
-
Go to Conguraon → Storage → Schedule Sengs → Capture → Capture Parameters.
-
Set the capture type.
Timing
Capture a picture at the congured me interval.
Event-Triggered
Capture a picture when an event is triggered.
- Set the Format, Resoluon, Quality, Interval, and Capture Number.
- Refer to Set Arming Schedule for conguring schedule me.
- Click Save.
7.3.2 Capture Manually
Steps
- Go to Conguraon → Local.
- Set the Image Format and saving path to for snapshots.
JPEG
The picture size of this format is comparatively small, which is beer for network transmission.
BMP
The picture is compressed with good quality.
- Click Save.
- Click near the live view or play back window to capture a picture manually.
7.3.3 View and Download Picture
You can search, view and download the pictures stored in the local storage or network storage.
Steps
- Click Picture.
- Set search condition and click Search.
The matched pictures showed in the le list.
- Select the pictures then click Download to download them.
iNote
Go to Conguraon → Local, click Save snapshots when playback to change the saving path of pictures.
Chapter 8 Event and Alarm
This part introduces the conguraon of events. The device takes certain response to triggered alarm.
8.1 Basic Event
8.1.1 Set Moon Detecon
This funcon detects moving objects in the detecon region and triggers linkage acons.
Steps
iNote
This funcon is not available when Smart Event is enabled.
- Go to Conguraon → Event → Basic Event → Moon Detection.
- Check Enable Moon Detecon.
- Oponal: Highlight moving objects in green.
1) Check Enable Dynamic Analysis for Moon.
2) Go to Conguraon → Local to enable Rules.
-
Select Conguraon Mode. Normal mode and expert mode are selectable.
-
For the informaon about normal mode, see Normal Mode.
-
For the informaon about expert mode, see Expert Mode.
-
Set the arming schedule. See Set Arming Schedule for details.
-
Set linkage methods. See Linkage Method Sengs for details.
- Click Save.
Normal Mode
You can set moon detecon parameters according to the device default parameters.
Steps
- Select normal mode in Conguraon.
- Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the moon detecon is. If the sensitivity is set to 0, moon detecon and dynamic analysis do not take eect.
- Click Draw Area. Click and drag the mouse on the live video, then release the mouse to nsh drawing one area.

natural_image
Exterior view of a red grid fence with people and vehicles in the background (no visible text or symbols)Figure 8-1 Set Rules
Stop Drawing
Stop drawing one area.
Clear All
Clear all the areas.
- Oponal: You can set the parameters of mulple areas by repeang the above steps.
Expert Mode
You can congregate dierent moon detecon parameters for day and night according to the actual needs.
Steps
- Select Expert Mode in Conguraon.
- Set parameters of expert mode.
Scheduled Image Sengs
OFF
Image switch is disabled.
Auto-Switch
The system switches day/night mode automatically according to environment. It displays colored image at day and black and white image at night.
Scheduled-Switch
The system switches day/night mode according to the schedule. It switches to day mode during the set periods and switches to night mode during the other periods.
Sensitivity
The higher the value of sensitivity is, the more sensitive the moon detecon is. If scheduled image sengs is enabled, the sensitivity of day and night can be set separately.
- Select an Area and click Draw Area. Click and drag the mouse on the live image and then release the mouse to nish drawing one area.

natural_image
Outdoor scene with people walking near a barrier and a child on the ground, surrounded by trees and barriers (no visible text or symbols)Figure 8-2 Set Rules
Stop Drawing
Finish drawing one area.
Clear All
Delete all the areas.
- Click Save.
- Oponal: Repeat above steps to set mulple areas.
8.1.2 Set Video Tampering Alarm
When the congured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response acons.
Steps
- Go to Conguraon → Event → Basic Event → Video Tampering.
- Check Enable.
- Set the Sensitivity. The higher the value is, the easier to detect the area covering.
- Click Draw Area and drag the mouse in the live view to draw the area.
Stop Drawing
Finish drawing.
Clear All
Delete all the drawn areas.

natural_image
Empty whiteboard with red border, no visible text or symbolsFigure 8-3 Set Video Tampering Area
- Refer to Set Arming Schedule for seng scheduled me. Refer to Linkage Method Sengs for seng linkage method.
- Click Save.
8.1.3 Set Excepon Alarm
Excepon such as network disconncon can trigger the device to take corresponding acon.
Steps
- Go to Conguraon → Event → Basic Event → Excepon.
- Select Excepon Type.
HDD Full
The HDD storage is full.
HDD Error
Error occurs in HDD.
Network
The device is oine.
Disconnected
IP Address Conicted
The IP address of current device is same as that of other device in the network.
Illegal Login
Incorrect user name or password is entered.
- Refer to Linkage Method Sengs for seng linkage method.
- Click Save.
8.1.4 Set Alarm Input
Alarm signal from the external device triggers the corresponding acons of the current device.
Before You Start
Make sure the external alarm device is connected. See Quick Start Guide for cable conncon.
Steps
- Go to Conguraon → Event → Basic Event → Alarm Input.
- Check Enable Alarm Input Handling.
- Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name.
- Refer to Set Arming Schedule for seng scheduled me. Refer to Linkage Method Sengs for seng linkage method.
- Click Copy to... to copy the sengs to other alarm input channels.
- Click Save.
8.2 Smart Event

Note
- For certain device models, you need to enable the smart event funcon on VCA Resource page rst to show the funcon conguraon page.
- The funcon varies according to dierent models.
8.2.1 Detect Audio Excepon
Audio excepon detecon funcon detects the abnormal sound in the video security scene, such as the sudden increase/decrease of the sound intensity, and some certain acons can be taken as response.
Steps
- Go to Conguraon → Event → Smart Event → Audio Excepon Detection.
- Select one or several audio excepon detecon types.
Audio Loss Detecon
Detect sudden loss of audio track.
Sudden Increase of Sound Intensity Detecon
Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are congorable.

Note
- The lower the sensitivity is, the more significant the change should be to trigger the detecon.
- The sound intensity threshold refers to the sound intensity reference for the detecon. It is recommended to set as the average sound intensity in the environment. The louder the environment sound, the higher the value should be. You can adjust it according to the real environment.
Sudden Decrease of Sound Intensity Detecon
Detect sudden decrease of sound intensity. Sensitivity is congorable.
-
Refer to Set Arming Schedule for seng scheduled me. Refer to Linkage Method Sengs for seng linkage methods.
-
Click Save.

Note
The funcon varies according to dierent models.
8.2.2 Set Intrusion Detecon
Intrusion detecon detects the object movement of entering and loitering in a predened area. When intrusion occurs, the device takes linkage acons as response.
Before You Start
You need to enable Smart Event on the VCA Resource page to show the conguration page. See Allocate VCA Resource for instrucons.
Steps
- Go to Open Plaorm → Smart Event → Intrusion Detection.
- Check Enable.
-
Oponal: Click Lock to lock PTZ control to prevent the interrupon from other PTZ related acon during conguraon.
Normally, the PTZ control is automatically locked when you enter the conguraon interface. You can manually resume the lock when the countdown is over. -
Adjust the live image to the desired scene by using PTZ control buons.
-
Draw detecon area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detecon Area.
3) Click on the live image to draw the boundaries of the detecon area, and right click to complete drawing.
- Oponal: Set the minimum size and the maximum size for the target to improve detecon accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detecon.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the buon and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the buon and draw again.
- Set detecon parameters.
Sensitivity
It stands for the sensitivity of detectcng an target. The higher the value of sensitivity is, the more easily the target is detected.
Threshold
Threshold stands for the me of the target loitering in the region. If the me that she/he stays in the region exceeds the threshold, the alarm is triggered.
Detecon Target
You can specify the object type, and the device only detects the selected type of objects.

natural_image
Aerial view of a paved outdoor area with grass, trees, and a yellow bounding box (no visible text or symbols)Figure 8-4 Draw Area
- Click Save.
- Repeat above steps to set other detecon areas.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Sengs.
8.2.3 Set Line Crossing Detecon
Line crossing detecon is used to detect the object movement of crossing a predened line. When it occurs, the device takes linkage acons as response.
Before You Start
You need to enable Smart Event on the VCA Resource page to show the conguraon page. See Allocate VCA Resource for instrucons.
Steps
- Go to Open Plaorm → Smart Event → Line Crossing Detecon.
- Check Enable.
- Oponal: Click Lock to lock PTZ control to prevent the interrupon from other PTZ related acon during conguraon.
Normally, the PTZ control is automatically locked when you enter the conguraon interface. You can manually resume the lock when the countdown is over. - Adjust the live image to the desired scene by using PTZ control buons.
- Draw detecon line.
1) Select a Line No.. Up to 4 lines can be set in the scene.
2) Click Detecon Area.
A yellow line is displayed on live image.
3) Click on the line, and drag its end points to adjust the length and posion.
4) Select the Direcon for the detecon line.
Direcon
It stands for the direcon from which the object goes across the line.
A<->B
The object going across the line from both direcons can be detected and alarms are triggered.
A->B
Only the object crossing the congured line from side A to side B can be detected.
B->A
Only the object crossing the congured line from side B to side A can be detected.

text_image
A BFigure 8-5 Draw Line
- Oponal: Set the minimum size and the maximum size for the target to improve detecon accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detecon.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the buon and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the buon and draw again.
- Set detecon parameters.
Sensitivity
It stands for the sensitivity of detectcng an target. The higher the value is, the more easily the target is detected.
Detecon Target
You can specify the object type, and the device only detects the selected type of objects.
- Click Save.
- Repeat above steps to set other lines.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Sengs.
8.2.4 Set Region Entrance Detecon
Region entrance detecon is used to detect the object movement of entering a predened area. When it occurs, the device takes linkage acons as response.
Before You Start
You need to enable Smart Event on the VCA Resource page to show the conguraon page. See Allocate VCA Resource for instrucons.
Steps
-
Go to Open Plaorm → Smart Event → Region Entrance Detecon.
-
Check Enable.
-
Oponal: Click Lock to lock PTZ control to prevent the interrupon from other PTZ related acon during conguraon.
Normally, the PTZ control is automatically locked when you enter the conguraon interface. You can manually resume the lock when the countdown is over.
-
Adjust the live image to the desired scene by using PTZ control buons.
-
Draw detecon area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detecon Area.
3) Click on the live image to draw the boundaries of the detecon area, and right click to complete drawing.
- Oponal: Set the minimum size and the maximum size for the target to improve detecon accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detecon.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the buon and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the buon and draw again.
- Set detecon parameters.
Sensitivity
It stands for the sensitivity of detectcng an target. The higher the value is, the more easily the target is detected.
Detecon Target
You can specify the object type, and the device only detects the selected type of objects.

text_image
818Figure 8-6 Draw Area
- Click Save.
- Repeat above steps to set other regions.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Sengs.
8.2.5 Set Region Exing Detecon
Region exing detecon is used to detect the objects movement of exing from a predened area. When it occurs, the device takes linkage acons as response.
Before You Start
You need to enable Smart Event on the VCA Resource page to show the conguraon page. See Allocate VCA Resource for instrucons.
Steps
- Go to Open Plaorm → Smart Event → Region Exing Detecon.
- Check Enable.
- Oponal: Click Lock to lock PTZ control to prevent the interrupon from other PTZ related acon during conguraon.
Normally, the PTZ control is automatically locked when you enter the conguraon interface.
You can manually resume the lock when the countdown is over.
- Adjust the live image to the desired scene by using PTZ control buons.
- Draw detecon area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detecon Area.
3) Click on the live image to draw the boundaries of the detecon area, and right click to complete drawing.
- Oponal: Set the minimum size and the maximum size for the target to improve detecon accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detecon.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the buon and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the buon and draw again.
- Set detecon parameters.
Sensitivity
It stands for the sensitivity of detectcng an target. The higher the value is, the more easily the target is detected.
Detecon Target
You can specify the object type, and the device only detects the selected type of objects.

text_image
Street photo of a wet canal with visible road markings and a yellow bounding box highlighting the area.Figure 8-7 Draw Area
- Click Save.
- Repeat above steps to set other regions.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Sengs.
8.2.6 Set Object Removal Detecon
Object removal detecon detects whether the objects are removed from the predened detecon
area, such as exhibits on display. When it occurs, the device takes linkage acons as response.
Before You Start
You need to enable Smart Event on the VCA Resource page to show the conguraon page. See Allocate VCA Resource for instrucons.
Steps
-
Go to Open Plaorm → Smart Event → Object Removal Detection.
-
Check Enable.
-
Oponal: Click Lock to lock PTZ control to prevent the interrupon from other PTZ related acon during conguraon.
Normally, the PTZ control is automatically locked when you enter the conguraon interface. You can manually resume the lock when the countdown is over.
-
Adjust the live image to the desired scene by using PTZ control buons.
-
Draw detecon area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detecon Area.
3) Click on the live image to draw the boundaries of the detecon area, and right click to complete drawing.
- Oponal: Set the minimum size and the maximum size for the target to improve detecon accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detecon.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the buon and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the buon and draw again.
- Set detecon parameters.
Sensitivity
The value of the sensitivity denotes the size of the object which can trigger the alarm, when the sensitivity is high, a very small object can trigger the alarm.
Threshold
The threshold is the me of the objects removed from the area. If you set the value as 10, alarm is triggered aer the object disappears from the area for 10 seconds.

text_image
快手枪Figure 8-8 Draw Area
- Click Save.
- Repeat above steps to set other regions.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Sengs.
8.2.7 Set Unaended Baggage Detecon
Unaended baggage detecon is used to detect the objects le over in the predened area. Linkage methods are triggered aer the object is le and stays in the area for a set me period.
Before You Start
You need to enable Smart Event on the VCA Resource page to show the conguraon page. See Allocate VCA Resource for instrucons.
Steps
- Go to Open Plaorm → Smart Event → Unaended Baggage Detecon.
- Check Enable.
- Oponal: Click Lock to lock PTZ control to prevent the interrupon from other PTZ related acon during conguraon.
Normally, the PTZ control is automatically locked when you enter the conguraon interface.
You can manually resume the lock when the countdown is over.
- Adjust the live image to the desired scene by using PTZ control buons.
- Draw detecon area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detecon Area.
3) Click on the live image to draw the boundaries of the detecon area, and right click to complete drawing.
- Oponal: Set the minimum size and the maximum size for the target to improve detecon accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detecon.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the buon and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the buon and draw again.
- Set detecon parameters.
Sensitivity
The value of the sensitivity denotes the size of the object which can trigger the alarm, when the sensitivity is high, a very small object can trigger the alarm.
Threshold
It stands for the me of the objects le in the area. Alarm is triggered aer the object is le and stays in the area for the set me period.

natural_image
Interior of a modern retail space with a yellow diamond-shaped floor plan and a small cardboard box, no visible text or symbols.Figure 8-9 Draw Area
- Click Save.
- Repeat above steps to set other regions.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Sengs.
8.2.8 Set Tracking Parameters
Adjust the moon parameters of the device for beer target tracking performance.
Steps
- Go to Open Plaorm → Smart Event → Advanced Parameters.
- Oponal: Check Tuning Mode.
iNote
Tuning mode is to display the informaon that helps debugging the funcon. This mode is reserved for technical support.
3. Set the Duraon.
The device stops tracking when it tracks a target uninterruptedly for the set duraon.
4. Set the zooming control and other tracking parameters.
Zooming Control
Two modes are available. Controlled by target frame or by lt angle of the device.
By Tilt Angle
The device calculates the tracking zoom rao automacally according to the lt angle of the device.
iNote
The atude of the device aects the accuracy of this zooming control mode. For the model with a built-in gyroscope, try to calibrate the atude if some zooming problems happen during tracking. See Set Device Posion for instrucons.
By Target Frame
The tracked target has a virtual frame around. The device calculates a suitable zoom rao according to the frame and the set Tracking Zoom Rao. Larger value means bigger zoom rao.
Wait to Stop Tracking If Low Validity
The validity is an internal parameter that helps judge whether the device should keep tracking or not. This parameter is the waing me level before the device stops tracking when the validity is low. Larger value means longer waing me.
Wait to Lower Tracking Speed If Low Validity
The validity is an internal parameter that helps judge whether the PTZ channel should lower the tracking speed or not. This parameter is the waing me level before the device lowers the tracking speed when the validity is low. Larger value means longer waing me.
5. Click Save.
Chapter 9 Arming Schedule and Alarm Linkage
Arming schedule is a customized me period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled me.
9.1 Set Arming Schedule
Set the valid me of the device tasks.
Steps
- Click Arming Schedule.
- Drag the me bar to draw desired valid me.
iNote
Up to 8 periods can be congured for one day.
-
Adjust the me period.
-
Click on the selected me period, and enter the desired value. Click Save.
- Click on the selected me period. Drag the both ends to adjust the me period.
-
Click on the selected me period, and drag it on the me bar.
-
Oponal: Click Copy to... to copy the same sengs to other days.
-
Click Save.
9.2 Linkage Method Sengs
You can enable the linkage funcons when an event or alarm occurs.
9.2.1 Trigger Alarm Output
If the device has been connected to an alarm output device, and the alarm output No. has been congured, the device sends alarm informaon to the connected alarm output device when an alarm is triggered.
Steps
- Go to Conguraon → Event → Basic Event → Alarm Output.
- Set alarm output parameters.
Automac Alarm For the informaon about the conguraon, see Automac Alarm.
Manual Alarm For the informaon about the conguraon, see Manual Alarm.
- Click Save.
Automac Alarm
Set the automac alarm parameters, then the device triggers an alarm output automacally in the set arming schedule.
Steps
- Set automac alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm device.
Alarm Name
Custom a name for the alarm output.
Delay
It refers to the me duraon that the alarm output remains aer an alarm occurs.
- Set the alarming schedule. For the informaon about the seings, see Set Arming Schedule.
- Click Copy to... to copy the parameters to other alarm output channels.
- Click Save.
Manual Alarm
You can trigger an alarm output manually.
Steps
- Set the manual alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm device.
Alarm Name
Edit a name for the alarm output.
Delay
Select Manual.
- Click Manual Alarm to enable manual alarm output.
- Oponal: Click Clear Alarm to disable manual alarm output.
9.2.2 FTP/NAS/Memory Card Uploading
If you have enabled and congured the FTP/NAS/memory card uploading, the device sends the alarm informaon to the FTP server, network aached storage and memory card when an alarm is
triggered.
Refer to Set FTP to set the FTP server.
Refer to Set NAS for NAS conguraon.
Refer to Set New or Unencrypted Memory Card for memory card storage conguraon.
9.2.3 Send Email
Check Send Email, and the device sends an email to the designated addresses with alarm informaon when an alarm event is detected.
For email sengs, refer to Set Email.
Set Email
When the email is congured and Send Email is enabled as a linkage method, the device sends an email nocaoon to all designated receivers if an alarm event is detected.
Before You Start
Set the DNS server before using the Email funcon. Go to Conguraon → Network → Basic Sengs → TCP/IP for DNS sengs.
Steps
- Go to email sengs page: Conguraon → Network → Advanced Sengs → Email.
- Set email parameters.
1) Input the sender's email informaon, including the Sender's Address, SMTP Server, and SMTP Port.
2) Oponal: If your email server requires authencaon, check Authencaon and input your user name and password to log in to the server.
3) Set the E-mail Encrypon.
- When you select TLS, and disable STARTTLS, emails are sent aer encrypted by TLS. The SMTP port should be set as 465.
- When you select TLS and Enable STARTTLS, emails are sent aer encrypted by STARTTLS, and the SMTP port should be set as 25.
iNote
If you want to use STARTTLS, make sure that the protocol is supported by your email server. If you check the Enable STARTTLS while the protocol is not supported by your email sever, your email is sent with no encrypon.
4) Oponal: If you want to receive nocaon with alarm pictures, check Attached Image. The nocaon email has 3 aached alarm pictures about the event with congorable image capturing interval.
5) Input the receiver's informaon, including the receiver's name and address.
6) Click Test to see if the funcon is well congured.
- Click Save.
9.2.4 Nofy Surveillance Center
Check Nofy Surveillance Center, the alarm informaon is uploaded to the surveillance center when an alarm event is detected.
9.2.5 Smart Tracking
Check Smart Tracking, and the device tracks the target when an alarm event is detected.
iNote
This funcon is only supported by certain models.
9.2.6 Trigger Recording
Check Trigger Recording, and the device records the video about the detected alarm event.
For recording sengs, refer to Video Recording and Picture Capture
Chapter 10 Network Sengs
10.1 TCP/IP
TCP/IP sengs must be properly congured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be congured simultaneously without conicng to each other.
Go to Conguraon → Network → Basic Sengs → TCP/IP for parameter sengs.
NIC Type
Select a NIC (Network Interface Card) type according to your network condition.
IPv4
Two IPv4 modes are available.
DHCP
The device automacally gets the IPv4 parameters from the network if you check DHCP. The device IP address is changed aer enabling the funcon. You can use SADP to get the device IP address.

Note
The network that the device is connected to should support DHCP (Dynamic Host Conguraon Protocol).
Manual
You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and IPv4 Default Gateway, and click Test to see if the IP address is available.
IPv6
Three IPv6 modes are available.
Route Adversement
The IPv6 address is generated by combining the route adversement and the device Mac address.

Note
Route adverse mode requires the support from the router that the device is connected to.
DHCP
The IPv6 address is assigned by the server, router, or gateway.
Manual
Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required informaon.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transacon.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with domain name. And it is also required for some applicaons (e.g., sending email). Set Preferred DNS Server and Alternate DNS server properly if needed.
Dynamic Domain Name
Check Enable Dynamic Domain Name and input Register Domain Name. The device is registered under the register domain name for easier management within the local area network.

Note
DHCP should be enabled for the dynamic domain name to take eect.
10.1.1 Mulcast
Mulcast is group communicaon where data transmission is addressed to a group of desnaon devices simultaneously.
Go to Conguraon → Network → Basic Sengs → Mulcast for the multicast sengs.
IP Address
It stands for the address of mulcast host.
Stream Type
The stream type as the mulcast source.
Video Port
The video port of the selected stream.
Audio Port
The audio port of the selected stream.
10.1.2 Mulcast Discovery
Check the Enable Multicast Discovery, and then the online network camera can be automacally
detected by client soware via private mulcast protocol in the LAN.
10.2 Port
The device port can be modified when the device cannot access the network due to port conicts.
Cauon
Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Go to Conguraon → Network → Basic Sengs → Port for port sengs.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter hp://192.168.1.64:81 in the browser for login.
HTTPS Port
It refers to the port through which the browser accesses the device with cercate. Cercate vericaon is required to ensure the secure access.
RTSP Port
It refers to the port of real-me streaming protocol.
SRTP Port
It refers to the port of secure real-me transport protocol.
Server Port
It refers to the port through which the client adds the device.
Enhanced SDK Service Port
It refers to the port through which the client adds the device. Cercate vericaon is required to ensure the secure access.
WebSocket Port
TCP-based full-duplex communicaon protocol port for plug-in free preview.
WebSockets Port
TCP-based full-duplex communicaon protocol port for plug-in free preview. Cercate vericaon is required to ensure the secure access.
iNote
- Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by certain models.
- For device models that support that funcon, go to Conguraon → Network → Advanced Sengs → Network Service to enable it.
10.3 Port Mapping
By seng port mapping, you can access devices through the specied port.
Before You Start
When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports.
Steps
-
Go to Conguraon → Network → Basic Sengs → NAT.
-
Select the port mapping mode.
Auto Port Mapping Refer to Set Auto Port Mapping for detailed informaon.
Manual Port Mapping Refer to Set Manual Port Mapping for detailed informaon.
- Click Save.
-
Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default name.
-
Select the port mapping mode to Auto.
-
Click Save.
iNote
UPnP™ funcon on the router should be enabled at the same me.
-
Check Enable UPnP™, and choose a friendly name for the device, or you can use the default name.
-
Select the port mapping mode to Manual, and set the external port to be the same as the internal port.
-
Click Save.
What to do next
Go to the router port mapping sengs interface and set the port number and IP address to be the
same as those on the device. For more informaon, refer to the router user manual.
10.3.3 Set Port Mapping on Router
The following sengs are for a certain router. The sengs vary depending on dierent models of routers.
Steps
- Select the WAN Connecon Type.
- Set the IP Address, Subnet Mask and other network parameters of the router.
- Go to Forwarding → Virtual Severs, and input the Port Number and IP Address.
- Click Save.
Example
When the cameras are connected to the same router, you can congregate the ports of a camera as 80, 8000, and 554 with IP address 192.168.1.23, and the ports of another camera as 81, 8001, 555, 8201 with IP 192.168.1.24.

text_image
108M Wireless Router Model No.: TL-WR641G / TL-WR642G • Status • Quick Setup --- Basic Settings --- • Network • Wireless --- Advanced Settings --- • DHCP • Forwarding • Virtual Servers • Port Triggering • DMZ • UPnP • Security • Static Routing • Dynamic DNS --- Maintenance --- • System ToolsVirtual Servers

text_image
ID Service Port IP Address Protocol Enable 1 80 192.168.10.23 ALL ✓ ✓ 2 8000 192.168.10.23 ALL ✓ ✓ 3 554 192.168.10.23 ALL ✓ ✓ 4 8200 192.168.10.23 ALL ✓ ✓ 5 81 192.168.10.24 ALL ✓ ✓ 6 8001 192.168.10.24 ALL ✓ ✓ 7 555 192.168.10.24 ALL ✓ ✓ 8 8201 192.168.10.24 ALL ✓ ✓ Common Service Port: DNS(53) Copy to ID 1 ✓ Previous Next Clear All SaveFigure 10-1 Port Mapping on Router
iNote
The port of the network camera cannot conict with other ports. For example, some web management port of the router is 80. Change the camera port if it is the same as the management port.
10.4 SNMP
You can set the SNMP network management protocol to get the alarm event and excepon messages in network transmission.
Before You Start
Before seng the SNMP, you should download the SNMP soware and manage to receive the device informaon via SNMP port.
Steps
- Go to the sengs page: Conguraon → Network → Advanced Sengs → SNMP.
- Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.
iNote
The SNMP version you select should be the same as that of the SNMP soware. And you also need to use the dierent version according to the security level required. SNMP v1 is not secure and SNMP v2 requires password for access. And SNMP v3 provides encrypon and if you use the third version, HTTPS protocol must be enabled.
- Congure the SNMP sengs.
- Click Save.
10.5 Access to Device via Domain Name
You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can be mapped to a domain name resoluon server to realize the network access via domain name.
Before You Start
Registraon on the DDNS server is required before conguring the DDNS sengs of the device.
Steps
- Refer to TCP/IP to set DNS parameters.
- Go to the DDNS sengs page: Conguraon → Network → Basic Sengs → DDNS.
- Check Enable DDNS and select DDNS type.
DynDNS
Dynamic DNS server is used for domain name resoluon.
NO-IP
NO-IP server is used for domain name resoluon.
- Input the domain name informaon, and click Save.
- Check the device ports and complete port mapping. Refer to Port to check the device port, and refer to Port Mapping for port mapping sengs.
- Access the device.
By Browsers Enter the domain name in the browser address bar to access the device.
By Client Soware Add domain name to the client soware. Refer to the client manual for specific adding methods.
10.6 Access to Device via PPPoE Dial Up Connecon
This device supports the PPPoE auto dial-up funcon. The device gets a public IP address by ADSL dial-up aer the device is connected to a modem. You need to congregate the PPPoE parameters of the device.
Steps
- Go to Conguraon → Network → Basic Sengs → PPPoE.
- Check Enable PPPoE.
- Set the PPPoE parameters.
Dynamic IP
Aer successful dial-up, the dynamic IP address of the WAN is displayed.
User Name
User name for dial-up network access.
Password
Password for dial-up network access.
Conrm
Input your dial-up password again.
- Click Save.
- Access the device.
By Browsers Enter the WAN dynamic IP address in the browser address bar to access the device.
By Client Soware Add the WAN dynamic IP address to the client soware. Refer to the client manual for details.
i Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes aer reboong the camera. To solve the inconvenience of the dynamic IP, you need to get a domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain Name for detail informaon.
10.7 Accessing via Mobile Client
Hik-Connect is an applicaon for mobile devices. Using the App, you can view live image, receive alarm nocaaon and so on.

Hik-Connect service should be supported by the camera.
10.7.1 Enable Hik-Connect Service on Camera
Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP soware or Web browser.
Enable Hik-Connect Service via Web Browser
Follow the following steps to enable Hik-Connect Service via Web Browser.
Before You Start
You need to acvate the camera before enabling the service.
Steps
- Access the camera via web browser.
- Enter plaorm access conguraon interface. Conguraon → Network → Advanced Sengs → Plaorm Access
- Select Hik-Connect as the Plaorm Access Mode.
- Check Enable.
- Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
- Create a vericaon code or change the old vericaon code for the camera.

The vericaon code is required when you add the camera to Hik-Connect service.
7. Save the sengs.
Enable Hik-Connect Service via SADP Soware
This part introduces how to enable Hik-Connect service via SADP soware of an acvated camera.
Steps
- Run SADP soware.
-
Select a camera and enter Modify Network Parameters page.
-
Check Enable Hik-Connect.
- Create a vericaon code or change the old vericaon code.

The vericaon code is required when you add the camera to Hik-Connect service.
- Click and read "Terms of Service" and "Privacy Policy".
- Conrm the sengs.
10.7.2 Set Up Hik-Connect
Steps
- Get and install Hik-Connect applicaon by the following ways.
Visit hps://appstore.hikvision.com to download the applicaon according to your mobile phone system. Visit the ofcial site of our company. Then go to Support → Tools → Hikvision App Store. Scan the QR code below to download the applicaon.

If errors like "Unknown app" occur during the installaon, solve the problem in two ways. Visit hps://appstore.hikvision.com/stac/help/index.html to refer to the troublesomeong.Visit hps://appstore.hikvision.com/, and click Installaon Help at the upper right corner of the interface to refer to the troublesomeong.
-
Start the applicaon and register for a Hik-Connect user account.
-
Log in aer registraon.
10.7.3 Add Camera to Hik-Connect
Steps
- Connect your mobile device to a Wi-Fi.
- Log into the Hik-Connect app.
- In the home page, tap "+" on the upper-right corner to add a camera.
- Scan the QR code on camera body or on the Quick Start Guide cover.

If the QR code is missing or too blur to be recognized, you can also add the camera by inpung the camera's serial number.
- Input the vericaon code of your camera.
iNote
- The required vericaon code is the code you create or change when you enable Hik-Connect service on the camera.
-
If you forget the vericaon code, you can check the current vericaon code on Plaorm Access conguraon page via web browser.
-
Tap Connect to a Network buon in the popup interface.
- Choose Wired Connecon.
- Connect the camera to the router with a network cable and tap Connected in the result interface.
iNote
The router should be the same one which your mobile phone has connected to.
- Tap Add in the next interface to nish adding.
For detailed informaon, refer to the user manual of the Hik-Connect app.
10.8 Set ISUP
When the device is registered on ISUP plaorm (formerly called Ehome), you can visit and manage the device, transmit data, and forward alarm informaon over public network.
Steps
- Go to Conguraon → Network → Advanced Sengs → Plaorm Access.
- Select ISUP as the plaorm access mode.
- Select Enable.
- Select a protocol version and input related parameters.
- Click Save.
Register status turns to Online when the funcon is correctly set.
10.9 Set Open Network Video Interface
If you need to access the device through Open Network Video Interface protocol, you can congregate the user sengs to enhance the network security.
Steps
- Go to Conguraon → Network → Advanced Sengs → Integraon Protocol.
- Check Enable Open Network Video Interface.
- Click Add to congregate the Open Network Video Interface user.
Delete
Delete the selected Open Network Video Interface user.
Modify
Modify the selected Open Network Video Interface user.
- Click Save.
- Oponal: Repeat the steps above to add more Open Network Video Interface users.
10.10 Set Network Service
You can control the ON/OFF status of certain protocol as desired.
Steps
iNote
This funcon varies according to dierent models.
- Go to Conguraon → Network → Advanced Sengs → Network Service.
- Set network service.
WebSocket & WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live view, image capture, digital zoom, etc. cannot be used.
If the device uses HTTP, enable WebSocket.
If the device uses HTTPS, enable WebSockets.
When you use WebSockets, select the Server Cercate.
iNote
Complete cercate management before selecng server cercate. Refer to Cercate Management for detailed informaon.
SDK Service & Enhanced SDK Service
Check Enable SDK Service to add the device to the client sware with SDK protocol.
Check Enable Enhanced SDK Service to add the device to the client soware with SDK over TLS protocol.
When you use Enhanced SDK Service, select the Server Cercate.
iNote
- Complete cercate management before selecng server cercate. Refer to Cercate Management for detailed informaon.
- When set up conneccon between the device and the client soware, it is recommended to use Enhanced SDK Service and set the communicaon in Arming Mode to encrypt the data transmission. See the user manual of the client soware for the arming mode sengs.
TLS (Transport Layer Security)
The device oers TLS1.1, TLS1.2 and TLS1.3. Enable one or more protocol versions according to your need.
Bonjour
Uncheck to disable the protocol.
- Click Save.
10.11 Set Alarm Server
The device can send alarms to desnaon IP address or host name through HTTP, HTTPS, or ISUP protocol. The desnaon IP address or host name should support HTTP, HTTP, or ISUP data transmission.
Steps
- Go to Conguraon → Network → Advanced Sengs → Alarm Server.
- Enter Desnaon IP or Host Name, URL, and Port.
- Select Protocol.
iNote
HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data transmission during communicaon.
- Click Test to check if the IP or host is available.
- Click Save.
10.12 TCP Acceleraon
TCP acceleraon is used to improve latency and reduce packet loss caused by network congeson in poor network condion, and guarantee the uency of live view.
10.13 Trac Shaping
Trac shaping is used to shape and smooth video data packet before transmission.
It helps to improve latency and reduce packet loss caused by network congeson and ensure the video quality as well. Shaping level is congorable.
10.14 Set SRTP
The Secure Real-me Transport Protocol (SRTP) is a Real-me Transport Protocol (RTP) internet
protocol, intended to provide encrypon, message authencaon and integrity, and replay aack protecon to the RTP data in both unicast and mulcast applicaons.
Steps
- Go to Conguraon → Network → Advanced Sengs → SRTP.
- Select Server Cercate.
- Select Encrypted Algorithm.
- Click Save.
iNote
- Only certain device models support this funcon.
- If the funcon is abnormal, check if the selected cercate is abnormal in cercate management.
Chapter 11 System and Security
It introduces system maintenance, system sengs and security management, and explains how to congure relevant parameters.
11.1 View Device Informaon
You can view device informaon, such as Device No., Model, Serial No. and Firmware Version.
Enter Conguraon → System → System Sengs → Basic Informaon to view the device informaon.
11.2 Restore and Default
Restore and Default helps restore the device parameters to the default sengs.
Steps
- Go to Conguraon → System → Maintenance → Upgrade & Maintenance.
- Click Restore or Default according to your needs.
Restore
Reset device parameters, except user informaon, IP parameters and video format to the default sengs.
Default
Reset all the parameters to the factory default.

Be careful when using this funcon. Aer reseng to the factory default, all the parameters are reset to the default sengs.
11.3 Search and Manage Log
Log helps locate and troubleshoot problems.
Steps
- Go to Conguraon → System → Maintenance → Log.
- Set search conditions Major Type, Minor Type, Start Time, and End Time.
- Click Search.
The matched log les will be displayed on the log list. - Oponal: Click Export to save the log les in your computer.
11.4 Import and Export Conguraon File
It helps speed up batch conguraon on other devices with the same parameters.
Steps
- Export conguraon le.
1) Go to Conguraon → System → Maintenance → Upgrade & Maintenance.
2) Click Device Parameters and input the encrypon password to export the current conguraon le.
3) Set the saving path to save the conguraon le in local computer.
- Import conguraon le.
1) Access the device that needs to be congured via web browser.
2) Click Browse to select the saved conguraon le.
3) Input the encrypon password you have set when exporng the conguraon le.
4) Click Import.
11.5 Export Diagnose Informaon
Diagnose informaon includes running log, system informaon, hardware informaon.
Go to Conguraon → System → Maintenance → Upgrade & Maintenance. Check desired diagnose informaon and click Diagnose Informaon to export corresponding diagnose informaon of the device.
11.6 Reboot
You can reboot the device via browser.
Go to Conguraon → System → Maintenance → Upgrade & Maintenance, and click Reboot.
11.7 Upgrade
Before You Start
You need to obtain the correct upgrade package.

DO NOT disconnect power during the process, and the device reboots automacally aer upgrade.
Steps
- Go to Conguraon → System → Maintenance → Upgrade & Maintenance.
- Choose one method to upgrade.
Firmware
Locate the exact path of the upgrade le.
Firmware Directory
Locate the directory which the upgrade le belongs to.
- Click Browse to select the upgrade le.
- Click Upgrade.
11.8 View Open Source Soware License
Go to Conguraon → System → System Sengs → About Device, and click View Licenses.
11.9 Set Live View Connecon
It controls the remote live view conneccon amount.
Live view conncon controls the maximun live view that can be streamed at the same me.
Enter Conguraon → System → Maintenance → System Service to set the upper limit of the remote conncon number.
11.10 Time and Date
You can congregate me and date of the device by congruring me zone, me synchronizaon and Daylight Saving Time (DST).
11.10.1 Synchronize Time Manually
Steps
- Go to Conguraon → System → System Sengs → Time Sengs.
- Select Time Zone.
- Click Manual Time Sync..
- Choose one me synchronizaon method.
- Select Set Time, and manually input or select date and me from the pop-up calendar.
Check Sync. with computer time to synchronize the me of the device with that of the local PC.
- Click Save.
11.10.2 Synchronize Time by Satellite
iNote
This funcon varies depending on dierent devices.
Steps
- Enter Conguraon → System → System Sengs → Time Seings.
- Select Satellite Time Sync..
- Set Interval.
- Click Save.
11.10.3 Set NTP Server
You can use NTP server when accurate and reliable me source is required.
Before You Start
Set up a NTP server or obtain NTP server informaon.
Steps
- Go to Conguraon → System → System Sengs → Time Sengs.
- Select Time Zone.
- Click NTP.
- Set Server Address, NTP Port and Interval.
iNote
Server Address is NTP server IP address.
- Click Test to test server conncon.
- Click Save.
11.10.4 Set DST
If the region where the device is located adopts Daylight Saving Time (DST), you can set this funcon.
Steps
- Go to Conguraon → System → System Sengs → DST.
- Check Enable DST.
- Select Start Time, End Time and DST Bias.
- Click Save.
11.11 Set RS-485
RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data between the device and the computer or terminal when the communicaon distance is too long.
Before You Start
Connect the device and computer or terminal with RS-485 cable.
Steps
- Go to Conguraon → System → System Sengs → RS-485.
- Set the RS-485 parameters.

You should keep the parameters of the device and the computer or terminal all the same.
3. Click Save.
11.12 Security
You can improve system security by seng security parameters.
11.12.1 Authencaon
You can improve network access security by seng RTSP and WEB authencaon.
Go to Conguraon → System → Security → Authencaon to choose authencaon protocol and method according to your needs.
RTSP Authencaon
Digest and digest/basic are supported, which means authencaon informaon is needed when RTSP request is sent to the device. If you select digest/basic, it means the device supports digest or basic authencaon. If you select digest, the device only supports digest authencaon.
RTSP Digest Algorithm
MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP authencaon. If you enable the digest algorithm except for MD5, the third-party plaorm might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.
WEB Authencaon
Digest and digest/basic are supported, which means authencaon informaon is needed when WEB request is sent to the device. If you select digest/basic, it means the device supports digest or basic authencaon. If you select digest, the device only supports digest authencaon.
WEB Digest Algorithm
MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authencaon. If you enable the digest algorithm except for MD5, the third-party plaorm might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.
iNote
Refer to the specific content of protocol to view authencaon requirements.
11.12.2 Set IP Address Filter
IP address lter is a tool for access control. You can enable the IP address lter to allow or forbid the visits from the certain IP addresses.
IP address refers to IPv4.
Steps
- Go to Conguraon → System → Security → IP Address Filter.
- Check Enable IP Address Filter.
- Select the type of IP address Iter.
Forbidden IP addresses in the list cannot access the device.
Allowed Only IP addresses in the list can access the device.
- Edit the IP address Iter list.
Add Add a new IP address or IP address range to the list.
Modify Modify the selected IP address or IP address range in the list.
Delete Delete the selected IP address or IP address range in the list.
- Click Save.
11.12.3 Set MAC Address Filter
MAC address lter is a tool for access control. You can enable the MAC address lter to allow or forbid the visits from the certain MAC addresses.
Steps
- Go to Conguraon → System → Security → MAC Address Filter.
- Check Enable MAC Address Filter.
- Select the type of MAC address iter.
| Forbidden | MAC addresses in the list cannot access the device. |
| Allowed | Only MAC addresses in the list can access the device. |
- Edit the MAC address Iter list.
| Add | Add a new MAC address to the list. |
| Modify | Modify the selected MAC address in the list. |
| Delete | Delete the selected MAC address in the list. |
- Click Save.
11.12.4 Set HTTPS
HTTPS is a network protocol that enables encrypted transmission and identity authencaon, which improves the security of remote access.
Steps
- Go to Conguraon → Network → Advanced Sengs → HTTPS.
- Check Enable.
- Oponal: Check HTTPS Browsing to access the device only via HTTPS protocol.
- Select a server cercate.
iNote
- Complete cercate management before selecng server cercate. Refer to Cercate Management for detailed informaon.
-
If the funcon is abnormal, check if the selected cercate is abnormal in Cercate Management.
-
Click Save.
11.12.5 Security Audit Log
The security audit logs refer to the security operaon logs. You can search and analyze the security log les of the device so as to nd out the illegal intrusion and troubleshoot the security events.
Security audit logs can be saved on device internal storage. The log will be saved every half hour aer device boong. Due to limited storage space, you can also save the logs on a log server.
Search Security Audit Logs
You can search and analyze the security log les of the device so as to nd out the illegal intrusion
and troubleshoot the security events.
Steps

This funcon is only supported by certain camera models.
- Go to Conguraon → System → Maintenance → Security Audit Log.
- Select log types, Start Time, and End Time.
- Click Search.
The log les that match the search condions will be displayed on the Log List.
- Oponal: Click Export to save the log les to your computer.
Set Log Server
The log server should support syslog (RFC 3164) over TLS.
Before You Start
- Install client and CA cercates before conguraon. Refer to Cercate Management for detailed informaon.
- Select cercates according to the requirement of the log server. If two-way authentication is required, select the CA cercate and the client cercate. If one-way authencaon is required, select the CA cercate only.
Steps
- Check Enable Log Upload Server.
- Oponal: Check Enable Encrypted Transmission if you want the log data to be encrypted.
- Input Log Server IP and Log Server Port.
- Oponal: Select client cercate.
- Select CA cercate to the device.
- Click Test to test the sengs.
- Click Save.
11.12.6 Set QoS
QoS (Quality of Service) can help improve the network delay and network congestion by sending the priority of data sending.

QoS needs support from network device such as router and switch.
Steps
- Go to Conguraon → Network → Advanced Conguraon → QoS.
- Set Video/Audio DSCP, Alarm DSCP and Management DSCP.
iNote
Network can identify the priority of data transmission. The bigger the DSCP value is, the higher the priority is. You need to set the same value in router while conguraon.
3. Click Save.
11.12.7 Set IEEE 802.1X
You can authenticate user permission of the connected device by seng IEEE 802.1X.
Go to Conguraon → Network → Advanced Sengs → 802.1X, and enable the funcon.
Select protocol and version according to router informaon. User name and password of server are required.
iNote
- If you set the Protocol to EAP-TLS, select the Client Cercate and CA Cercate.
- If the funcon is abnormal, check if the selected cercate is abnormal in Cercate Management.
11.12.8 SSH
Secure Shell (SSH) is a cryptographic network protocol for operang network services over an unsecured network.
The SSH funcon is disabled by default.
Cauon
Use the funcon with cauon. The security risk of device internal informaon leakage exists when the funcon is enabled.
11.12.9 Control Timeout Sengs
If this funcon is enabled, you will be logged out when you make no operaon (not including
viewing live image) to the device via web browser within the set meout period.
Go to Conguraon → System → Security → Advanced Security to complete sengs.
11.12.10 Cercate Management
It helps to manage the server/client cercates and CA cercate, and to send an alarm if the cercates are close to expiry date, or are expired/abnormal.
The device has default self-signed server/client cercate installed. The cercate ID is default.
Create and Install Self-signed Cercate
Steps
- Go to Conguraon → System → Security → Cercate Management.
- Click Create Self-signed Cercate.
- Input cercate informaon.
iNote
The input cercate ID cannot be the same as the exisng ones.
-
Click OK to save and install the cercate.
The created cercate is displayed in the Server/Client Certificate list.
If the cercate is used by certain funcons, the funcon name is shown in the column Funcons. -
Oponal: Click Cercate Property to see the cercate details.
Install Self-signed Request Cercate
You can send the self-signed cercate to a trusted third-party for the signature, and install the cercate to the device.
Before You Start
Create a self-signed cercate rst. See Create and Install Self-signed Cercate for instrucons.
Steps
- Go to Conguraon → System → Security → Cercate Management.
- Select a self-signed cercate from the Server/Client Cercate list.
- Click Create Cercate Request.
- Input request informaon.
- Click OK.
The cercate request details are displayed in a pop-up window.
- Copy the request content and save it as a request le.
- Send the le to a trusted-third party for signature.
- Aer receiving the cercated sent back from the third-party, install it to the device.
1) Click Import.
2) Input Cercate ID.

The input cercate ID cannot be the same as the existed ones.
3) Click Browse to select the cercate le.
4) Select Self-signed Request Cercate.
5) Click OK.
The imported cercate is displayed in the Server/Client Cercate list.
If the cercate is used by certain funcon, the funcon name is shown in the column
Funcons.
- Oponal: Click Cercate Property see the cercate details.
Install Other Authorized Cercate
If you already has an authorized cercate (not created by the device), you can import it to the device directly.
Steps
- Go to Conguraon → System → Security → Cercate Management.
- Click Import.
- Input Cercate ID.

The input cercate ID cannot be the same as the existed ones.
- Click Browse to select the cercate le.
- Select Cercate and Key and select a Key Type according to your cercate.
Independent Key
If your cercate has a independent key, select this opon.
Browse to select the private key and input the private-key password.
PKCS#12
If your cercate has the key in the same cercate le, select this opon and input the password.
- Click OK.
The imported cercate is displayed in the Server/Client Cercate list.
If the cercate is used by certain funcon, the funcon name is shown in the column
Funcons.
Install CA Cercate
Before You Start
Prepare a CA cercate in advance.
Steps
- Go to Conguraon → System → Security → Cercate Management.
- Input Cercate ID.

The input cercate ID cannot be the same as the exisng ones.
- Click Browse to select the cercate le.
- Click OK.
The imported cercate is displayed in the CA Cercate list.
If the cercate is used by certain funcons, the funcon name is shown in the Funcons column.
Enable Cercate Expiraon Alarm
Steps
- Check Enable Cercate Expiraon Alarm. If enabled, you will receive an email or the camera links to the surveillance center that the cercate will expire soon, or is expired or abnormal.
- Set the Remind Me Before Expiraon (day), Alarm Frequency (day) and Detection Time (hour).

- If you set the reminding day before expiraon to 1, then the camera will remind you the day before the expiraon day. 1 to 30 days are available. Seven days is the default reminding days.
-
If you set the reminding day before expiration to 1, and the detecon me to 10:00, and the cercate will expire in 9:00 the next day, the camera will remind you in 10:00 the rst day.
-
Click Save.
11.12.11 User and Account
Set User Account and Permission
The administrator can add, modify, or delete other accounts, and grant dierent permission to
dierent user levels.
Cauon
To increase security of using the device on the network, please change the password of your account regularly. Changing the password every 3 months is recommended. If the device is used in high-risk environment, it is recommended that the password should be changed every month or week.
Steps
- Go to Conguraon → System → User Management → User Management.
- Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to users based on needs.
Administrator
The administrator has the authority to all operaons and can add users and operators and assign permission.
User
Users can be assigned permission of viewing live video, seng PTZ parameters, and changing their own passwords, but no permission for other operaons.
Operator
Operators can be assigned all permission except for operaons on the administrator and creang accounts.
Modify Select a user and click Modify to change the password and permission.
Delete Select a user and click Delete.
iNote
The administrator can add up to 31 user accounts.
3. Click OK.
Online Users
The informaon of users logging into the device is shown.
Go to Conguraon → System → User Management → Online Users to view the list of online
users.
Simultaneous Login
The administrator can set the maximum number of users logging into the system through web browser simultaneously.
Go to Conguraon → System → User Management, click General and set Simultaneous Login.
A. Device Command
Scan the following QR code to get device common serial port commands.
Note that the command list contains the commonly used serial port commands for all Hikvision network cameras.

B. Device Communicaton Matrix
Scan the following QR code to get device communicaon matrix.
Note that the matrix contains all communicaon ports of Hikvision network cameras.


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