DS-2DF8C825IXS-AELW (T2) - Security Camera Hikvision - Free user manual and instructions
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| Product Type | Network Speed Dome Camera |
| Model | DS-2DF8C825IXS-AELW (T2) |
| Brand | Hikvision |
| Image Sensor | 1/1.8" Progressive Scan CMOS |
| Resolution | Up to 3840 × 2160 (8MP) |
| Lens | Motorized Zoom, 25× Optical Zoom (estimated) |
| PTZ Range | Pan: 360° endless, Tilt: -20° to +90° |
| Smart Functions | Face Capture, Road Traffic, Person Arming, Vehicle Arming, Smart Events (Intrusion, Line Crossing, etc.) |
| Video Compression | H.264, H.265 |
| Frame Rate | Up to 30 fps at 8MP |
| Network Protocols | TCP/IP, HTTP, HTTPS, FTP, SMTP, DHCP, NTP, SNMP, QoS, SRTP, etc. |
| Storage | Memory Card Slot (max 256 GB), FTP, NAS |
| Power Supply | PoE+ (802.3at) or AC24V |
| Power Consumption | < 45 W (estimated) |
| Protection Rating | IP66 (estimated) |
| Operating Temperature | -30°C to 65°C (estimated) |
| Dimensions | ø200 mm × 295 mm (estimated) |
| Weight | Approx. 5 kg (estimated) |
| Maintenance | Wiper operation, lens initialization, regular cleaning of dome |
| Safety Features | Strong password, HTTPS, IP address filter, certificate management, illegal login lock |
| Repairability | Professional service required; no user-serviceable parts |
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USER MANUAL DS-2DF8C825IXS-AELW (T2) Hikvision
©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.
Trademarks
HIKVISION and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Contents
Chapter 1 Overview ...... 1
1.1 Product Introduction .... 1
1.2 Key Function 1
1.3 System Requirement 2
Chapter 2 Device Activation and Accessing .... 3
2.1 Activate Device 3
2.1.1 Activate Device via Web Browser 3
2.1.2 Activate via SADP 4
2.2 Access Device via Web Browser 5
2.2.1 Plug-in Installation 5
2.2.2 Admin Password Recovery 6
2.2.3 Illegal Login Lock 6
Chapter 3 Person Arming 8
3.1 Device Auto Person Arming 8
3.1.1 Set Face Picture Library 8
3.1.2 Set Human Body Library 9
3.1.3 Set Auto Person Arming Rule 11
3.2 Manual Person Arming 12
3.3 Capture Settings 12
3.3.1 Set Multi-Target-Type Detection Rule 12
3.3.2 Overlay and Capture 13
3.3.3 Multi-Target-Type Detection Algorithm Parameters 13
3.4 Advanced Settings 14
Chapter 4 Vehicle Arming ...... 17
4.1 Basic Settings 17
4.2 Manual Vehicle Arming 18
4.3 Auto Vehicle Arming 18
4.3.1 Set Arming Rule 18
4.3.2 Set Armed License Plates 19
4.4 Platform-Controlled Vehicle Arming 20
4.4.1 Set Arming Location 20
4.4.2 View Arming Task 20
4.5 Advanced Settings 20
4.5.1 Advanced Parameters ...... 20
4.5.2 Uploading Picture Settings 21
4.5.3 License Plate Exposure 21
Chapter 5 Face Capture ...... 23
5.1 Set Auto Face Capture Rule 23
5.1.1 Normal Mode Settings 23
5.1.2 Expert Mode Settings 24
5.2 Operate Manual Face Capture 25
5.3 Overlay and Capture 25
5.4 Face Capture Algorithm Parameters 25
Chapter 6 Road Traffic 28
6.1 Set Vehicle Detection Rule 28
6.2 Picture Settings 29
6.3 Display Road Information 30
Chapter 7 PTZ 31
7.1 PTZ Control 31
7.2 Set Preset 33
7.2.1 Special Presets 33
7.3 Set Patrol Scan 34
7.3.1 Set One-Touch Patrol 35
7.4 Set Pattern Scan 35
7.5 Set Limit 36
7.6 Set Initial Position 36
7.7 Set Scheduled Tasks 37
7.8 Set Park Action 37
7.8.1 Set One-Touch Park 37
7.9 Set Privacy Mask 38
7.10 Set Smart Tracking 38
7.11 Set Device Position 39
7.11.1 Set Auto Compass 40
7.11.2 Set Manual Compass 40
7.12 Set Power Off Memory 40
7.13 Set PTZ Priority 40
7.14 Set Rapid Focus 41
7.15 GPS Calibration 42
7.15.1 Set GPS Calibration 42
7.15.2 Verify Calibration 42
Chapter 8 Live View 44
8.1 Live View Parameters 44
8.1.1 Start and Stop Live View 44
8.1.2 Aspect Ratio 44
8.1.3 Live View Stream Type 44
8.1.4 Quick Set Live View 44
8.1.5 Select the Third-Party Plug-in 45
8.1.6 Start Digital Zoom 45
8.1.7 Conduct Regional Focus 45
8.1.8 Conduct Regional Exposure 45
8.1.9 Count Pixel 46
8.1.10 Light 46
8.1.11 Operate Wiper 46
8.1.12 Lens Initialization 46
8.1.13 Track Manually 47
8.1.14 Conduct 3D Positioning .... 47
8.2 Set Transmission Parameters 47
8.3 Smart Display 48
Chapter 9 Video and Audio .... 49
9.1 Video Settings 49
9.1.1 Stream Type 49
9.1.2 Video Type 49
9.1.3 Resolution 49
9.1.4 Bitrate Type and Max. Bitrate 50
9.1.5 Video Quality 50
9.1.6 Frame Rate 50
9.1.7 Video Encoding 50
9.1.8 Profile 51
9.1.9 I-Frame Interval 52
9.1.10 SVC 52
9.1.11 Smoothing 52
9.2 Audio Settings 52
9.2.1 Audio Input 52
9.2.2 Environmental Noise Filter 53
9.3 Two-way Audio 53
9.4 ROI 53
9.4.1 Set ROI 53
9.4.2 Set Target Tracking ROI 54
9.4.3 Set Face Tracking ROI 54
9.4.4 Set License Plate Tracking ROI 55
9.5 Display Info. on Stream 55
9.6 Display Settings 55
9.6.1 Scene Mode 56
9.6.2 Image Parameters Switch 59
9.6.3 Mirror 60
9.6.4 Video Standard 60
9.7 OSD 61
Chapter 10 Video Recording and Picture Capture ...... 62
10.1 Storage Settings 62
10.1.1 Memory Card 62
10.1.2 Set FTP 64
10.1.3 Set NAS 65
10.2 Video Recording 66
10.2.1 Record Automatically 66
10.2.2 Record Manually 67
10.2.3 Playback and Download Video 67
10.3 Capture Configuration 68
10.3.1 Capture Automatically 68
10.3.2 Capture Manually 69
10.3.3 View and Download Picture 69
Chapter 11 Event and Alarm .... 70
11.1 Basic Event 70
11.1.1 Set Motion Detection 70
11.1.2 Set Video Tampering Alarm 72
11.1.3 Set Exception Alarm 73
11.1.4 Set Alarm Input 74
11.2 Smart Event 74
11.2.1 Detect Audio Exception 74
11.2.2 Set Intrusion Detection 75
11.2.3 Set Line Crossing Detection 76
11.2.4 Set Region Entrance Detection 78
11.2.5 Set Region Exiting Detection 79
11.2.6 Set Object Removal Detection 80
11.2.7 Set Unattended Baggage Detection 81
Chapter 12 Arming Schedule and Alarm Linkage 84
12.1 Set Arming Schedule 84
12.2 Linkage Method Settings 84
12.2.1 Trigger Alarm Output 84
12.2.2 FTP/NAS/Memory Card Uploading 85
12.2.3 Send Email 86
12.2.4 Notify Surveillance Center 87
12.2.5 Smart Tracking 87
12.2.6 Trigger Recording 87
Chapter 13 Network Settings 88
13.1 TCP/IP 88
13.1.1 Multicast 89
13.1.2 Multicast Discovery 90
13.4 SNMP 93
13.5 Access to Device via Domain Name 93
13.6 Access to Device via PPPoE Dial Up Connection 94
13.7 Accessing via Mobile Client 95
13.7.1 Enable Hik-Connect Service on Camera 95
13.7.2 Set Up Hik-Connect 96
13.7.3 Add Camera to Hik-Connect 96
13.8 Set ISUP 97
13.9 Set ONVIF 97
13.10 Set Network Service 98
13.11 Set Alarm Server 99
13.12 TCP Acceleration 99
13.13 Traffic Shaping 99
13.14 Set SRTP 100
Chapter 14 System and Security .... 101
14.1 View Device Information 101
14.2 Restore and Default 101
14.3 Search and Manage Log 101
14.4 Import and Export Configuration File 102
14.5 Export Diagnose Information 102
14.6 Reboot 102
14.7 Upgrade 102
14.8 View Open Source Software License 103
14.9 Set Live View Connection .... 103
14.10 Time and Date 103
14.10.1 Synchronize Time Manually 103
14.10.2 Synchronize Time by Satellite 103
14.10.3 Set NTP Server 104
14.10.4 Set DST 104
14.11 Set RS-485 104
14.12 Security 105
14.12.1 Authentication 105
14.12.2 Set IP Address Filter 106
14.12.3 Set HTTPS 106
14.12.4 Security Audit Log 107
14.12.5 Set QoS 108
14.12.6 Set IEEE 802.1X 108
14.12.7 SSH 108
14.12.8 Control Timeout Settings 109
14.12.9 Certificate Management 109
14.12.10 User and Account 111
Appendix A. Device Command 113
Appendix B. Device Communication Matrix 114
Chapter 1 Overview
1.1 Product Introduction
The F Series Network Speed Dome is an integration of HD camera, PTZ motion control module, and video content analysis algorithms, ideal for remote monitoring.
The device has basic PTZ functions, such as presets, scans, and target tracking, and smart functions, such as Road Traffic, Face Capture and Smart Event.
The device is well suited for HD monitoring in various places, such as rivers, forests, roads, railways, airports, ports, oil fields, posts, squares, parks, scenic areas, streets, stations, stadiums, residential blocks, prisons, libraries, shopping malls, hotels, government buildings, museums, and banks.
1.2 Key Function
The key functions of the device are as follows. Face Capture, smart event, road traffic, person arming, and vehicle arming are mutually exclusive. You can enable the desired one on VCA Resource page (Configuration → System → System Settings → VCA Resource).
Face Capture
The device captures human faces according to set pupil distance or capture threshold and uploads the pictures to the center.
Road Traffic
The device captures vehicles on the road and uploads related vehicle information, such as license plates.
License plate recognition of multiple countries and regions are supported.
Event
The device detects basic events and multiple smart events, such as line crossing detection, intrusion detection, region entrance detection, and region exiting detection.
Person Arming
The device detects the armed face or human body in the monitoring scene. When the wanted targets are found, the device triggers alarms, and starts tracking and capturing the target. Thereal-time target location and other related information are uploaded during tracking if properly configured.
Vehicle Arming
The device detects the armed vehicle (license plates) in the monitoring scene. When the wanted vehicles are found, the device triggers alarms, and starts tracking and capturing the target. The
real-time target location and other related information are uploaded during tracking if properly configured.
PTZ
The device supports PTZ functions, such as presets, scans, patrol, smart tracking and power-off memory.
1.3 System Requirement
Your computer should meet the requirements for proper visiting and operating the product.
Recommended Specifications
Operating System Microsoft Windows XP/ Windows 7/ Windows 8/ Windows 10 Mac OS 10.13 or later
CPU Intel ^® Pentium ^® IV 3.0 GHz or higher
RAM 1 G or higher
Display 1024 × 768 resolution or higher
Web Browser Internet Explorer 10 and above version, Apple Safari 12 and above version, Mozilla Firefox 52 and above version, Google Chrome 57 and above version.
Chapter 2 Device Activation and Accessing
To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network.
Note
Refer to the user manual of the software client for the detailed information about the client software activation.
2.1 Activate Device
The device need to be activated by setting a strong password before use. This part introduces activation using different client tools.
2.1.1 Activate Device via Web Browser
Use web browser to activate the device. For the device with the DHCP enabled by default, use SADP software or PC client to activate the device.
Before You Start
Make sure your device and your PC connect to the same LAN.
Steps
- Change the IP address of your PC to the same subnet as the device.
The default IP address of the device is 192.168.1.64.
-
Open a web browser and input the default IP address.
-
Create and confirm the admin password.
Caution
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
-
Click OK to complete activation and enter Live View page.
-
Modify IP address of the camera.
1) Enter IP address modification page. Configuration → Network → TCP/IP
2) Change IP address.
3) Save the settings.
2.1.2 Activate via SADP
SADP is a tool to detect, activate and modify the IP address of the device over the LAN.
Before You Start
- Get the SADP software from the supplied disk or the official website http://www.hikvision.com/, and install the SADP according to the prompts.
- The device and the PC that runs the SADP tool should belong to the same subnet.
The following steps show how to activate one device and modify its IP address. For batch activation and IP address modification, refer to User Manual of SADP for details.
Steps
- Run the SADP software and search the online devices.
- Find and select your device in online device list.
- Input new password (admin password) and confirm the password.
Caution
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
4. Click Activate to start activation.
text_image
SADP Total number of online devices 9 Export Refresh I Activate the Device The device is not activated. Select inactive device. Input and confirm password.Status of the device becomes Active after successful activation.
5. Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP.
3) Input the admin password and click Modify to activate your IP address modification.
2.2 Access Device via Web Browser
Before You Start
Check the system requirement to confirm that the operating computer and web browser meets the requirements. See System Requirement.
Steps
- Open the web browser.
- Input IP address of the device to enter the login interface.
- Input user name and password.
Note
Illegal login lock is activated by default. If admin user performs seven failed password attempts (five attempts for user/operator), the IP address is blocked for 30 minutes. If illegal login lock is not needed, go to Configuration → System → Security → Security Service to turn it off.
4. Click Login.
- Download and install appropriate plug-in for your web browser.
For IE based web browser, webcomponents and QuickTime ^TM are optional. For non-IE based web browser, webcomponents, QuickTime ^TM , VLC and MJEPG are optional.
2.2.1 Plug-in Installation
Certain operation systems and web browser may restrict the display and operation of the device function. You should install plug-in or complete certain settings to ensure normal display and operation. For detailed restricted function, refer to the actual device.
| Operating System Web Browser Operation | ||
| Windows Internet Explorer 10+ | Follow pop-up prompts to | complete plug-in installation. |
| Windows 7 and above version Go | Google Chrome 57+Mozilla Firefox 52+ | Click → Download Plug-in download and install plug-in. |
| Mac OS Google Chrome 57+ | Mozilla Firefox 52+Mac Safari 12+ | Plug-in installation is not required.Go to Configuration → Network → Advanced Settings → Network Service to enable WebSocket or Websockets for normal view. Display and operation of certain functions |
| Operating System Web Browser Operation | |
| are restricted. For example,Playback and Picture are not available. For detailed restricted function, refer to the actual device. |
The device only supports Windows and Mac OS system and do not support Linux system.
2.2.2 Admin Password Recovery
If you forget the admin password, you can reset the password by clicking Forget Password on the login page after completing the account security settings.
You can reset the password by setting the security question or email.
When you need to reset the password, make sure that the device and the PC are on the same network segment.
Security Question
You can set the account security during the activation. Or you can go to Configuration → System → User Management, click Account Security Settings, select the security question and input your answer.
You can click Forget Password and answer the security question to reset the admin password when access the device via browser.
You can set the account security during the activation. Or you can go to Configuration → System → User Management, click Account Security Settings, input your email address to receive the verification code during the recovering operation process.
2.2.3 Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
Go to Configuration → System → Security → Security Service, and enable Enable Illegal Login Lock. Illegal Login Attempt and Locking Duration are configurable.
Illegal Login Attempt
When your login attempts with the wrong password reach the set times, the device is locked.
Locking Duration
The device releases the lock after the setting duration.
Chapter 3 Person Arming
When the device detects the armed face or human body in the monitoring scene, it triggers alarms, and tracks and captures the target. During the tracking, the target location and other related information are uploaded.
Note
- Select Person Arming on VCA Resource page to show the configuration page.
- Target location information can be uploaded only when you set the GPS Calibration properly. See GPS Calibration for instructions.
- This function is only supported by certain device models.
Device Auto Person Arming and Manual Person Arming are supported. The Manual Person Arming has a higher priority than the other, which means it can interrupt the ongoing auto person arming.
| Manual Person Arming | The device tracks and captures the manually selected target and uploads the related data. |
| Device Auto Person Arming | The device tracks and captures targets automatically according to the setting rule. |
3.1 Device Auto Person Arming
You need to set face picture libraries, human body libraries, and auto person arming rules to realize device auto person arming.
3.1.1 Set Face Picture Library
Face picture library is used to store modeled human faces and information.
Steps
-
Go to Configuration → Face Picture Library.
-
Create a face picture library.
1) Click + to add a face picture library.
2) Input library name, threshold and remarks.
Threshold
Face similarity higher than the set threshold triggers face picture comparison alarm uploading.
3) Click OK.
4) Optional: Modify a face picture library. Select the desired library and click ⚙️ and change related parameters.
5) Optional: Delete a library. Select the desired library and click ✗
- Add face pictures to the library.
The picture format should be JPEG, and the size no larger than 300 K per file.
| Add one face picture | Click Add and upload the face picture with detailed face information. |
| Import face pictures in batch | Click Import and select picture path.NoteWhen you import face pictures in batch, the picture name is saved as the face name. For other face information, you should modify one by one manually.The verification code for exporting and importing should be a combination of 8 to 16 digits, containing numerics, upper case and lower case letters. |
- Optional: Modify face information.
1) Select a face picture library.
2) Select the target face picture. You can use the search function to locate the picture by inputting search conditions, such as, name and gender, and click Search.
3) Click Modify.
4) Edit detailed information.
Face picture is not allowed to change.
5) Click OK.
- Create models for each face picture in library.
Modeling process builds up face model for each face picture. Face model is compulsory for face picture comparison to take effect.
Modeling Select one or more face pictures, and click Modeling.
Batch Modeling Select a face picture library, and click Batch Modeling.
- Optional: Repeat to create more face libraries.
3.1.2 Set Human Body Library
Human body library is used to store modeled human bodies and information.
Steps
1. Go to Configuration → Human Body Library.
- Create a human body library.
1) Click + to add a human body library.
2) Input library name, threshold and remarks.
Threshold
Human body similarity higher than the set threshold triggers human body picture comparison alarm uploading.
3) Click OK.
4) Optional: Modify a library. Select the desired library and click ⚙️ and change related parameters.
5) Optional: Delete a library. Select the desired library and click ✗
- Add human body pictures to the library.
The picture format should be JPEG, and the size no larger than 300 K per file.
Add a human body picture
Click Add and upload the human body picture with detailed information.
Import pictures in batch
Click Import and select picture path.
- When you import human body pictures in batch, the picture name is saved as the human body name. For other human body information, you should modify one by one manually.
-
The verification code for exporting and importing should be a combination of 8 to 16 digits, containing numerics, upper case and lower case letters.
-
Optional: Modify human body information.
1) Select a picture library.
2) Select the target picture. You can use the search function to locate the picture by inputting search conditions, such as, name and gender, and click Search.
3) Click Modify.
4) Edit detailed information.
The picture is not allowed to change.
5) Click OK.
- Create models for human body pictures in the library.
Modeling process builds up human body model for each picture. Human body model is compulsory for the comparison to take effect.
Modeling Select one or more pictures, and click Modeling.
Batch Modeling Select a picture library, and click Batch Modeling.
- Optional: Repeat to create more human body libraries.
3.1.3 Set Auto Person Arming Rule
Before You Start
The face picture library and the human body library should be set in advance. See Set Face Picture Library and Set Human Body Library for instructions.
Steps
-
Go to Configuration → Person Arming → Basic Settings.
-
Check Person Arming.
-
Set the parameters for face picture comparison and arming.
1) Set the Face Grading Threshold for Detection and Max. Detection Time of Face.
Face Grading Threshold for Detection
Every face entering the monitoring scene is graded by the device according to the quality. When a face with its grading exceeds the set threshold, it triggers the comparison with the pictures in the selected face picture library.
Max. Detection Time of Face
If the grading of a target face does not reach the set Face Grading Threshold for Detection during the set time, the device stops grading the target face.
2) Select the Library Type as Face Picture Library, and select a desired library.
3) Set the arming schedule and linkage method for the selected library.
iNote
The arming schedule and linkage method for different libraries are allowed to set independently.
- Set the parameters for human body comparison and arming.
1) Set the Human Body Grading Threshold for Detection and Max. Detection Time of Human Body.
Human Body Grading Threshold for Detection
Every human body entering the monitoring scene is graded by the device according to the quality. When a human body with its grading exceeds the set threshold, it triggers the comparison with the pictures in the selected human body library.
Max. Detection Time of Human Body
If the grading of a target human body does not reach the set Human Body Grading Threshold for Detection during the set Max. Detection Time of Human Body, the device stops grading the target human body.
2) Select the Library Type as Human Body Library, and select a desired library.
3) Set the arming schedule and linkage method for the selected library.
The arming schedule and linkage method for different libraries are allowed to set independently.
- Click Save.
3.2 Manual Person Arming
Before You Start
Complete person arming settings before using manual person arming. Refer to Person Arming for instructions.
Steps
- Click to start manual person arming.
- Click or frame a person as the target.
The device starts to track the target and upload related data.
- Click 📁 to stop manual person arming.
3.3 Capture Settings
Multi-target-type detection is used for capturing armed persons. You can set the capture rules and parameters according to your needs.
3.3.1 Set Multi-Target-Type Detection Rule
After set the multi-target-type detection rules and algorithm parameters, the device captures targets of multiple types and trigger linkage actions automatically.
Steps
- Go to Configuration → Multi-Target-Type Detection → Camera 01 → Rule.
- Check Enable.
- Select a configuration mode.
Normal One detection scene is allowed to set. The device captures targets in the scene in the set arming schedule.
See Normal Mode Settings for details.
Expert The device can patrol among the detection scenes and capture target images.
Detection scenes and patrol schedule should be set in advance.
See Expert Mode Settings for details.
- Click Save.
What to do next
Go to Picture to search and view the captured pictures.
Go to Smart Display to see currently captured target pictures.
3.3.2 Overlay and Capture
Choose to configure capture parameters and the information you want to display on stream and picture.
Display on Stream
Display smart information on stream, including the target and rules information.
Display on Picture
Overlay the alarm picture with target information.
Target Picture Settings
You can set the face picture type by selecting Custom, Head Shot, Half-Body Shot, or Full-Body Shot. If you select Custom, you can define detailed picture width and height of a picture freely. If the captured pictures should have the same picture height, check Fixed Value and input desired picture height.
Background Picture Settings
Comparing to target picture, background picture is the scene image offers extra environmental information. You can set the background picture quality and resolution. If the background image need to be uploaded to surveillance center, check Background Upload.
Text Overlay
You can check desired items and adjust their order to display on captured pictures by clicking
3.3.3 Multi-Target-Type Detection Algorithm Parameters
It is used to set and optimize the parameters of the algorithm library for Multi-Target-Type Detection.
HMS Version
It refers to the current algorithm version, which cannot be edited.
Restore Default
Click Restore to restore all the settings in advanced configuration to the factory default.
Detection Parameters
Generation Speed
The speed to identify a target can be set by adjusting the slider, ranging from 1 to 5. The higher the value is, the faster the target will be recognized. The default value is recommended.
Sensitivity
The sensitivity to identify a target can be set by adjusting the slider, ranging from 1 to 5. The higher the value is, the easier a face will be detected, and the higher possibility of misinformation would be. The default value of 3 is recommended.
Capture Parameters
Best Shot
Capture Threshold
It refers for the quality of face to trigger capture and alarm. Higher value means better quality should be met to trigger capture and alarm.
Quick Shot
The device captures the target picture once the score of the captured face exceeds the Quick Shot Threshold during the Max. Capture Interval. Otherwise, the device selects and uploads the picture with the highest score during the Max. Capture Interval.
Quick Shot Threshold
It refers to the quality of face to trigger quick shot.
Max. Capture Interval
It describes the max. time occupation for one quick shot.
Face Exposure
Enable the function, and the device automatically adjusts exposure level when human faces appear in the scene.
Reference Brightness
It refers to the reference brightness of a face in the face exposure mode. If a face in the actual scene is brighter than the set reference brightness, the device lower the exposure level. If a face in the actual scene is darker than the set reference, the device increases the exposure level.
Minimum Duration
The extra time the device keeps the face exposure level after the face disappears in the scene.
Face Filtering Time
It means the time interval between the camera detecting a face and taking a capture action. If the detected face stays in the scene for less than the set filtering time, capture will not be triggered. For example, if the face filtering time is set as 5 seconds, the camera will capture the detected face when the face keeps staying in the scene for 5 seconds.
3.4 Advanced Settings
In advanced parameters, you can set the tracking, capture and other parameters for the person arming.
Tuning Mode
The mode is only for the professional users.
Tracking Capture
Check to enable the device to capture the targets during the tracking.
Some capture parameters are allowed to adjust.
Face Capture Threshold
It refers for the quality of face to trigger capture and alarm. Higher value means better quality should be met to trigger capture and alarm.
Human Body Capture Threshold
It refers for the quality of human body to trigger capture and alarm. Higher value means better quality should be met to trigger capture and alarm.
Tracking Parameters
Zooming Control
Two modes are available. Controlled by target frame or by tilt angle of the device.
By Tilt Angle
The device calculates the tracking zoom ratio automatically according to the tilt angle of the device.
The attitude of the device affects the accuracy of this zooming control mode. For the model with a built-in gyroscope, try to calibrate the attitude if some zooming problems happen during tracking. See Set Device Position for instructions.
By Target Frame
The tracked target has a virtual frame around. The device calculates a suitable zoom ratio according to the frame and the set Tracking Zoom Ratio. Larger value means bigger zoom ratio.
Dwell Time after Failed Tracking
The time the device stays at the position where the target tracking fails.
Report Interval of Tracking Info
The alarming information upload interval during tracking.
Wait to Stop Tracking If Low Validity
The validity is an internal parameter that helps judge whether the device should keep tracking or not. This parameter is the waiting time level before the device stops tracking when the validity is low. Larger value means longer waiting time.
Wait to Lower Tracking Speed If Low Validity
The validity is an internal parameter that helps judge whether the PTZ channel should lower the tracking speed or not. This parameter is the waiting time level before the device lowers the tracking speed when the validity is low. Larger value means longer waiting time.
Tracking Duration
When you set the Tracking Duration as 0, the device keeps tracking the target until it disappears.
When you set the Tracking Duration as a number other than 0, the device tracks a target for the set time. The tracking stops when the time is up or when the target disappears.
Chapter 4 Vehicle Arming
The device detects and tracks designated license plates, and uploads real-time target location and other related information.
Note
- Select Vehicle Arming on VCA Resource page to show the configuration page.
- Target location information can be uploaded only when the GPS calibration is completed. See GPS Calibration for configuration instructions.
- This function is only supported by certain device models.
Three vehicle arming modes are supported. Priority from high to low: manual vehicle arming, platform-controlled vehicle arming, and device auto vehicle arming.
| Manual Vehicle Arming | The device tracks the target manually selected by user and uploads related information. |
| Device Auto Vehicle Arming | The device automatically tracks the vehicles and uploads the information according to the set arming rules. |
| Platform-Controlled Vehicle Arming | The device receives orders from the platform and performs arming tasks.NoteTo use platform-controlled vehicle arming, you need to build a platform with the SDK tool provided on our website. |
4.1 Basic Settings
You can set the basic information, camera No. and information, listening server, and ANR.
Go to Configuration → Vehicle Arming → Common Settings → Basic Configuration to complete the settings. The basic settings apply to all three vehicle arming modes.
Basic Information
Input Device No. and select the Country/Region.
Camera
Select a channel and input the Camera No. and Camera Info.
Listening Server
If the device uploads alarms in listening mode via our company's SDK, you should set the IP address and port for the listening server.
ANR
When the network is disconnected, data is temporarily saved on the memory card. When the network connection is resumed, the device automatically uploads the saved data to the arming host, in which case, the arming host IP address is required.
A memory card should be installed in the device. Memory card settings should be completed. See Memory Card for instructions.
4.2 Manual Vehicle Arming
Steps
- Go to Live View.
- Click
- Frame or click on a vehicle in the live image.
The device starts to track the vehicle.
- Click ✝ to stop manual vehicle arming.
4.3 Auto Vehicle Arming
You need to set the rules and armed license plates for auto vehicle arming.
4.3.1 Set Arming Rule
It is the predefined rule for the device to perform auto vehicle arming. It supports multiple detection scenes and rule settings for each scene.
Steps
- Go to Configuration → Vehicle Arming → Common Settings → Speed Dome Rule Settings
- Set the scene for arming.
1) Select a Scene and check Enable.
2) Adjust the live image to the desired scene with PTZ control buttons.
3) Edit the Scene Name and Scene Direction.
You can define the scene direction according to your need. It does not necessarily represent the true direction.
4) Click Save.
5) Optional: When the device turns to another scene, click Call to return to the scene.
- Draw the lanes according to the scene.
1) Click Add to add desired number of lanes according to your need.
Blue lane lines and a trigger line appear on the image.
2) Drag the endpoints of each lane line to match the real lane markings.
3) Drag the trigger line to adjust its position.
Vehicle detection and capture are triggered when a vehicle hits the trigger line.
-
Check Enable to enable Vehicle Detection.
-
Check the lanes you want to arm.
-
Click Save.
-
Optional: Repeat the steps to set other scenes.
-
Set the arming schedule.
1) Go to Configuration → Vehicle Arming → Common Settings → Speed Dome Arming Schedule.
2) Check Enable.
3) Draw a bar on the timeline to set the arming time.
4) Click on the time bar, and click Configuration to set the patrol sequence and dwell time on each scene.
5) Click to copy the setting to another day.
6) Click Save.
4.3.2 Set Armed License Plates
You can specify the vehicles you want to arm by adding their license plates to the blocklist or allowlist.
Steps
-
Go to Configuration → Vehicle Arming → Advanced Configuration → Blocklist & Allowlist.
-
Click Export to export license plate list template.
If a list of license plates exists, the existing list is exported.
-
Fill in the list.
-
Click Browse to import the list.
The list shows on the web page.
- Select a mode according to your need.
Normal Mode No vehicle is armed.
Allowlist Mode Vehicles NOT on the list are armed.
Blocklist Mode Only the vehicles on the list are armed.
- Click Save.
4.4 Platform-Controlled Vehicle Arming
The device receives arming tasks from the platform to detect and track target vehicles. You can view the arming tasks in arming status.
4.4.1 Set Arming Location
Steps
- Go to Configuration → Vehicle Arming → Common Settings → Arming Scene.
The PTZ control is automatically locked to avoid interruption during configuration.
- Adjust the live image to the target scene with PTZ control buttons.
- Click Add.
The scene is added to the Arming Scene List.
- Edit the scene name and moving direction of the vehicles.
- Repeat the steps to add other scenes.
- Click Save.
4.4.2 View Arming Task
Go to Configuration → Vehicle Arming → Advanced Configuration → Arming Status to view the arming tasks sent from the platform.
The device performs a single task at one time. If it receives multiple tasks, former tasks are interrupted and the device performs the latest task.
4.5 Advanced Settings
You can set the advanced settings according to your need to get better vehicle arming effect.
4.5.1 Advanced Parameters
Go to Configuration → Vehicle Arming → Advanced Configuration → Advance Parameters to set the following parameters.
License Plate Thumbnail
If the device recognizes a license plate, an additional thumbnail of the license plate is uploaded.
Tuning Mode
The tuning mode is for professional technicians. It is not recommended to other users as it may affect the live view image.
Capture No Plate Vehicle
When this function is enabled, the device captures and uploads vehicle pictures with or without license plate. If it is not enabled, only pictures of vehicles with license plate are uploaded.
Dwell Time after Failed Tracking
The time the device stays at the position where the target tracking fails.
Report Interval of Tracking Info
The alarming information upload interval during tracking.
Wait to Stop Tracking If Low Validity
The validity is an internal parameter that helps judge whether the device should keep tracking or not. This parameter is the waiting time level before the device stops tracking when the validity is low. Larger value means longer waiting time.
Wait to Lower Tracking Speed If Low Validity
The validity is an internal parameter that helps judge whether the PTZ channel should lower the tracking speed or not. This parameter is the waiting time level before the device lowers the tracking speed when the validity is low. Larger value means longer waiting time.
Self-adaptive Ratio Coefficient
It represents the ratio of vehicle size to live image size during tracking. The larger the coefficient is, the larger the vehicle is shown.
4.5.2 Uploading Picture Settings
Go to Configuration → Vehicle Arming → Advanced Configuration → Picture to set the parameters of alarm pictures.
Picture Quality
Pictures with higher resolution and better quality have more details and larger file size.
Enable OSD Overlay
The device OSD is overlaid on alarm pictures.
Display Target Info. on Alarm Picture
Check to display target information on alarm pictures.
4.5.3 License Plate Exposure
You can adjust the exposure parameters to make sure that the license plates are exposed properly during vehicle arming.
Steps
-
Go to Configuration → Vehicle Arming → Advanced Configuration → License Plate Exposure.
-
Check License Plate Exposure.
-
Set exposure parameters.
Reference Brightness
Adjust the reference brightness to the value that the license plate is exposed properly.
Min. Duration
The minimum duration to maintain the exposure level for the license plates when they are detected.
Arming Schedule
Set the start time and end time when the license plate exposure settings are valid.
- Click Save.
Chapter 5 Face Capture
Face capture function detects and captures faces in surveillance scenes. When the grading of the detected face exceeds an algorithm-defined value, the PTZ camera channel captures the face and triggers linkage actions. Set up rule and parameters before using the function.
Note
- For certain device models, you need to select Face Capture on VCA Resource page first.
- This function is only supported by certain device models.
5.1 Set Auto Face Capture Rule
After set the face capture rules and algorithm parameters, the device captures faces and trigger linkage actions automatically.
Steps
- Go to Configuration → Face Capture → Rule.
- Check Enable.
- Select a configuration mode.
Normal One detection scene is allowed to set. The device captures face in the scene in set arming schedule. See Normal Mode Settings for details. Expert The device can patrol among the detection scenes and capture face images. Detection scenes and patrol schedule should be set in advance. See Expert Mode Settings for details.
4. Click Save.
What to do next
Go to Picture to search and view the captured pictures.
Go to Smart Display to see currently captured face pictures.
5.1.1 Normal Mode Settings
Steps
-
Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over. -
Use PTZ control panel or click 🔒 to locate a scene with a face.
-
Click ☐ and draw a detection area on live image.
-
Input Mounting Height of the device.
-
Input the min. pupil distance in the text field, or click □ to draw min. pupil distance.
Min. Pupil Distance
The min. pupil distance refers to the minimum area between two pupils, and it is basic for the device to recognize a face.
-
Click Save.
-
Set arming schedule. See Set Arming Schedule.
-
Set linkage method. See Linkage Method Settings.
5.1.2 Expert Mode Settings
Steps
-
Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
-
Set detection scenes and detection areas.
1) Select a detection scene.
2) Adjust the live image to a desired scene. You can use PTZ control buttons or click to locate a scene with a face.
3) Click ☐, and draw a detection area on live image.
4) Click Save.
5) Repeat above steps to set other detection scenes and areas.
-
Input Mounting Height of the device.
-
Input the min. pupil distance in the text field, or click □ to draw min. pupil distance.
Min. Pupil Distance
The min. pupil distance refers to the minimum area between two pupils, and it is basic for the device to recognize a face.
- Set patrol schedule.
1) Click Patrol Schedule.
2) Draw time bars as desired.
3) Click a time bar and click Configuration.
4) Edit patrol path and input dwell time for each detection scene.
| + | Add a detection scene to the patrol path. |
| ↓ ↑ | Adjust the order of the scenes. |
| × | Delete the detection scene. |
-
Set linkage method. See Linkage Method Settings.
-
Click Save.
5.2 Operate Manual Face Capture
Capture the target face manually in live view image.
Steps
- Click Live View.
- Click 📄 to start manual face capture.
- Draw a frame to select the target face in live view image.
The captured picture can be uploaded to the center. - Click the icon again to stop manual face capture.
5.3 Overlay and Capture
Choose to configure capture parameters and the information you want to display on stream and picture.
Display on Stream
Display smart information on stream, including the target and rules information.
Display on Picture
Overlay the alarm picture with target information.
Target Picture Settings
You can set the face picture type by selecting Custom, Head Shot, Half-Body Shot, or Full-Body Shot. If you select Custom, you can define detailed picture width and height of a picture freely. If the captured pictures should have the same picture height, check Fixed Value and input desired picture height.
Background Picture Settings
Comparing to target picture, background picture is the scene image offers extra environmental information. You can set the background picture quality and resolution. If the background image need to be uploaded to surveillance center, check Background Upload.
Camera Information
Enter Device No. and Camera Info in order to manage the monitoring device.
Text Overlay
You can check desired items and adjust their order to display on captured pictures by clicking ↓ ↑.
5.4 Face Capture Algorithm Parameters
It is used to set and optimize the parameters of the algorithm library for face capture.
Face Capture Version
It refers to the current algorithm version, which cannot be edited.
Detection Parameters
Generation Speed
The speed to identify a target can be set by adjusting the slider, ranging from 1 to 5. The higher the value is, the faster the target will be recognized. The default value is recommended.
Sensitivity
The sensitivity to identify a target can be set by adjusting the slider, ranging from 1 to 5. The higher the value is, the easier a face will be detected, and the higher possibility of misinformation would be. The default value of 3 is recommended.
Capture Parameters
Upload Feature
Feature stands for the feature information the algorithm can tell from face pictures. For example, gender, facial expression, wearing glasses or not, etc. Check the function to upload the information.
Best Shot
The device captures the target picture with the highest score after setting the parameters.
Capture Times
It refers to the capture times a face will be captured during its stay in the detection area.
Capture Threshold
It refers for the quality of face to trigger capture and alarm. Higher value means better quality should be met to trigger capture and alarm.
Quick Shot
The device captures the target picture once the score of the captured face exceeds the Quick Shot Threshold during the Max. Capture Interval. Otherwise, the device selects and uploads the picture with the highest score during the Max. Capture Interval.
Quick Shot Threshold
It refers to the quality of face to trigger quick shot.
Max. Capture Interval
It describes the max. time occupation for one quick shot.
Capture Times
It refers to the capture times a face will be captured during its stay in the configured area.
Unlimited
The device keeps capturing the target face, which exceeds the Quick Shot Threshold during the Max. Capture Interval.
Limited
The device captures the target face according to the set times.
Face Exposure
Enable the function, and the device automatically adjusts exposure level when human faces appear in the scene.
Reference Brightness
It refers to the reference brightness of a face in the face exposure mode. If a face in the actual scene is brighter than the set reference brightness, the device lower the exposure level. If a face in the actual scene is darker than the set reference, the device increases the exposure level.
Minimum Duration
The extra time the device keeps the face exposure level after the face disappears in the scene.
Face Filtering
Face Filtering Time
It means the time interval between the camera detecting a face and taking a capture action. If the detected face stays in the scene for less than the set filtering time, capture will not be triggered. For example, if the face filtering time is set as 5 seconds, the camera will capture the detected face when the face keeps staying in the scene for 5 seconds.
Restore Default
Click Restore to restore all the settings in advanced configuration to the factory default.
Chapter 6 Road Traffic
The device captures the passing vehicles and uploads the vehicle information together with the captured picture.
Note
- For certain device models, you need to select Road Traffic on VCA Resource page first.
- This function is only supported by certain device models.
6.1 Set Vehicle Detection Rule
In Vehicle Detection, the device detects and capture the passed vehicles and the license plates. The vehicle color, type and other information can be recognized automatically.
Steps
- Go to Configuration → Road Traffic → Detection Configuration.
- Select Vehicle Detection, and enable the function.
- Click Area Settings to set the detection rule.
-
Select a detection scene from the drop-down list and change the Scene Name as required.
The device supports multiple detection scenes with independent detection parameters. -
Draw lane area in the scene.
1) Click Lock to avoid accidental PTZ changing during configuration.
2) Adjust the pan, tilt, and zoom position to obtain the target scene.
3) Select the Total Number of the Lanes according to the actual lane number you want to monitor in your scene.
Yellow lane lines, a blue detection line and a red frame are displayed on live image.
4) Adjust the zoom ratio of the device so that the size of the vehicle in the image is close to that of the red frame. The position of red frame is adjustable.
5) Click and drag the lane lines or the endpoints to set the positions according to the actual lane lines on the road.
6) Optional: Click and drag the blue detection line to adjust the position. The vehicle detection triggers when target vehicles hit the line.
7) Set the vehicle moving direction for every lane in the scene.
8) Click Save.
-
Optional: Repeat to set other detection scenes if needed.
-
Select the Country/Region.
-
Click Save to finish area settings.
-
Set the arming schedule of vehicle detection.
1) Click Arming Schedule, and check Enable.
2) Select a detection scene and draw the time bar in the time table. Different scenes are marked with different colors on schedule.
3) Optional: Move the mouse to the end of each day, a copy icon pops up, and you can click to copy the current settings to other days.
4) Click Save after finishing schedule settings.
- Set linkage method. See Linkage Method Settings.
6.2 Picture Settings
Captured vehicle pictures are uploaded. Picture size, quality and overlay information are configurable.
Go to Configuration → Road Traffic → Picture to start.
Picture Quality Vs Picture Size
Both Picture Quality and Picture Size influence the size and quality of pictures for uploading. They cannot be set at the same time.
Picture Quality
The quality of the uploaded picture is accordance with the set value. To keep the quality, the size of the pictures may vary according to the image complexity. Higher value means clearer image.
Picture Size
The size of the uploaded picture is accordance with the set value. To keep the size, picture with more complex contents might be less satisfactory in quality than that with simpler contents.
Overlay
With Overlay enabled, every uploaded picture has an additional part to display the overlaid information.
Font Color
The font color of overlaid texts.
Background
The background color for the overlaid texts.
Text Overlay
Check the desired item to display on the picture. Display sequence is adjustable.
Note
- Vehicle Color, Brand, and Type are not supported in this firmware version.
- Device No., Camera No., and Camera info. are set on Configuration → Road Traffic → Camera.
6.3 Display Road Information
Display a road sign with configurable texts to indicate the location on live image.
Steps
- Go to Configuration → Image → Road Information.
- Check Display Road Information to enable the function.
- Select a intersection number and adjust the scene to the desired intersection by controlling PTZ.
- Check and input desired information in the test fields.
- Click Save.
- Optional: Repeat to set other intersections. Up to 4 intersections are supported.
Result
When the device turns to the saved intersection, the road sign displays on the live image.
Chapter 7 PTZ
PTZ is an abbreviation for pan, tilt, and zoom. It means the movement options of the camera.
7.1 PTZ Control
In live view interface, you can use the PTZ control buttons to control the device panning, tilting, and zooming.
PTZ Control Panel
 | Click and hold the directional button to pan/tilt the device. i Note • You can set Keyboard Control Speed in Configuration → PTZ → Basic Settings . The speed of pan/tilt movement in live view is based on this speed level. • You can set Max. Tilt-angle in Configuration → PTZ → Basic Settings to limit tilt movement range. |
| [7TBA] | Click the button, then the device keeps panning. i Note You can set Auto Scan Speed in Configuration → PTZ → Basic Settings . The higher the value you set, the faster the device pans. |
| [DSHY] | Drag the slider to adjust the speed of pan/tilt movement. |
You can set Manual Control Speed in Configuration → PTZ → Basic Settings.
| CompatibleThe control speed is same as Keyboard Control Speed. | |
| Pedestrian Choose Pedestrian when you monitor the pedestrians. | |
| Non-motor Vehicle Choose Non-motor Vehicle when you monitor the non-motor vehicles. | |
| Motor Vehicle Choose Motor Vehicle when you monitor the motor vehicles. | |
| Auto You are recommended to set it as Auto when the application scene of the speed dome is complicated. |
To avoid blurred image resulted from fast zoom, you can check Enable Proportional Pan in Configuration → PTZ → Basic Settings. If you enable this function, the pan/tilt speed change according to the amount of zoom. When there is a large amount of zoom, the pan/tilt speed will be slower for keeping the image from moving too fast on the live view image.
Zoom in/out
| ^+ | Click the button, and the lens zooms in. |
| ^- | Click the button, and the lens zooms out. |
i Note
- You can set Zooming Speed in Configuration → PTZ → Basic Settings. The higher the value is, the faster the zooming speed is.
- You can set Zoom Limit in Configuration → Image → Display Settings → Other to limit the maximum value of the total zoom (digital zoom and optical zoom).
Focus
| Click the button, then the lens focuses near and the object nearby gets clear. | |
| Click the button, then the lens focuses far and the object far away gets clear. |
Iris
| When the image is too dark, click the button to enlarge the iris. | |
| When the image is too bright, click the button to stop down the iris. |
7.2 Set Preset
A preset is a predefined image position. For the defined preset, you can call the preset No. to view the position.
Steps
-
Click to show the setting panel, and click
-
Use the PTZ control buttons to move the lens to the desired position.
-
Select a preset number from the preset list, and click ✿ to finish the setting.
Some presets are predefined with special command. You can only call them but not configure them.
- Repeat the steps above to set multiple presets.
Click the button to call the preset.
Click the button to delete the preset.
You can delete all presets in Configuration → PTZ → Clear Config. Click Clear All Presets, and click Save.
What to do next
Go to Configuration → PTZ → Basic Settings to set preset freezing and preset speed.
After enabling preset freezing, the live image switches directly from one preset to another, without showing the areas between these two scenes. It also guarantees the masked area will not be seen when the device is moving.
7.2.1 Special Presets
You can call the following presets with special demands to enable corresponding functions.
| Preset No. | FunctionPreset No. Function | |
| 33 Auto flip92 Set manual limits | ||
| 34 Back to origin 93 Save manual limits | ||
| 35 Call patrol 1 94 Remote reboot | ||
| 36 Call patrol 2 95 Call OSD menu | ||
| 37 Call patrol 3 96 Stop a scan | ||
| 38 Call patrol 4 97 Start random scan |
| Preset No. Function | Preset No. Function | ||
| 39 Day mode 98 Start frame scan | |||
| 40 Night mode 99 Start auto scan | |||
| 41 Call pattern 1 100 Start tilt scan | |||
| 42 Call pattern 2 101 Start panorama scan | |||
| 43 Call pattern 3 102 Call patrol 5 | |||
| 44 Call pattern 4 103 Call patrol 6 | |||
| 45 One-touch patrol 104 Call patrol 7 | |||
| 46 Day/Night Mode 105 Call patrol 8 | |||
7.3 Set Patrol Scan
Patrol scan is a function to automatically move among multiple presets.
Before You Start
Make sure that you have defined more than one presets. See Set Preset for detailed configuration.
Steps
- Click to show the setting panel, and click to enter patrol setting interface.
- Select a patrol number from the list and click
- Click + to add presets.
Preset
Select predefined preset.
Speed
Set the speed of moving from one preset to another.
Time
It is the duration staying on one patrol point.
text_image
× Delete the presets in patrol. ↓ ↑ Adjust the preset order.
Note
A patrol can be configured with 32 presets at most, and 2 presets at least.
- Click OK to finish a patrol setting.
- Repeat the steps above to configure multiple patrols.
- Operate patrols.
▶ Call the patrol.
■ Stop patrolling.
✗ Delete the patrol.
Set the patrol.
Note
You can delete all patrols in Configuration → PTZ → Clear Config. Click Clear All Patrols, and click Save.
7.3.1 Set One-Touch Patrol
The device automatically adds presets to one patrol path and starts patrol scan.
Steps
- Set two or more presets among preset No.1 to preset No.32. For setting presets, refer to Set Preset.
The device will automatically add presets to patrol path No.8.
-
Choose one of the following methods to enable the function.
-
Click
- Call patrol path No.8.
- Select and call preset No.45.
7.4 Set Pattern Scan
The device can move as the recorded pattern.
Steps
- Click to show the PTZ control panel, and click
- Select one pattern scan path that needs to be set.
- Click ● to start recording pattern scan.
- Click PTZ control buttons as demands.
Note
Recording stops when the space for pattern scan is 0%.
-
Click ☐ to complete one pattern scan path settings.
-
Click to call pattern scan.
Stop pattern scan.
Reset pattern scan path.
✗ Delete the selected pattern scan.
i Note
If you need to delete all the pattern scans, go to Configuration → PTZ → Clear Config, and check Clear All Patterns, and click Save.
7.5 Set Limit
The device can only move within the limited range.
Steps
- Go to Configuration → PTZ → Limit.
- Select Limit Type.
Manual Stops
It refers to the movement range limit when you control the device manually.
Scan Stops
It refers to the movement range limit when the device scans automatically.
i Note
Scan limit is only supported by the device that has scan function.
- Click Set and set limits according to the prompt on the live image.
- Optional: Click Clear to clear the limit settings of the selected mode.
- Click Save.
- Check Enable Limit.
i Note
If you need to cancel all the set patrol paths, go to Configuration → PTZ → Clear Config, select Clear All PTZ Limited, and click Save.
Result
The device can only move within the set region after saving the settings.
7.6 Set Initial Position
Initial position refers to the relative initial position of the device azimuth. You can set the initial position if you need to select one point in the scene as the base point.
Steps
- Go to Configuration → PTZ → Initial Position.
- Move the device to the needed position by manually controlling the PTZ control buttons.
- Click Set to save the information of initial position.
Call The device moves to the set initial position.
Clear Clear the set initial position.
7.7 Set Scheduled Tasks
You can set the device to perform a certain task during a certain period.
Steps
- Go to Configuration → PTZ → Scheduled Tasks.
- Check Enable Scheduled Task.
- Select the task type and set the period. For setting the period, refer to Set Arming Schedule.
- Repeat step 3 to set more than one scheduled tasks.
-
Set Park Time. During the set task period, if you operate the device manually, the scheduled task will be suspended. When the manual operation is over, the device will continue to perform the scheduled task after the set park time.
-
Click Save.
If you want to clear all scheduled tasks, go to Configuration → PTZ → Clear Config, check Clear All Scheduled Tasks, and click Save.
7.8 Set Park Action
You can set the device to perform an action (for example, preset or patrol) or return to a position after a period of inactivity (park time).
Before You Start
Set the action type first. For example, if you want to select patrol as park action, you should set the patrol. For setting patrols, refer to Set Patrol Scan.
Steps
- Go to Configuration → PTZ → Park Action and check Enable Park Action.
- Set Park Time, the inactive time before the device starts the park action.
- Select Action Type according to your needs.
- Click Save.
7.8.1 Set One-Touch Park
This function is used to start park instantly.
Steps
-
Refer to Set Park Action to set a park action.
-
Choose from the following methods to start one-touch park.
-
Click .
- Call Preset No. 32.
7.9 Set Privacy Mask
Privacy mask enables you to cover certain areas on the live image to prevent certain spots in the surveillance area from being live viewed and recorded.
Steps
- Go to Configuration → PTZ → Privacy Mask.
- Check Enable Privacy Masks.
- Adjust the live image to the target scene via PTZ control buttons.
- Draw the area.
| Draw Area Click Draw Area, and click on the live view | viewimage to determine the boundary of the mask. |
| Stop Drawing | ClickStop Drawing after drawing the mask. |
- Click Add.
It is listed in Privacy Mask List.
- Edit Name, Type, and Active Zoom Ratio on your demand.
Active Zoom Ratio
When the actual zoom ratio is less than the set active zoom ratio, the set area can not be covered. When the actual zoom ratio is greater than the set active zoom ratio, the privacy mask is valid. The maximum value of active zoom ratio depends on the camera module.
- Repeat the steps above to set other privacy masks.
- ClickSave.
7.10 Set Smart Tracking
The function allows the device detecting and tracking the moving targets in the scene. The target stays in the center of the live image with a predefined size during the tracking process.
Steps
- Go to Configuration → PTZ → Smart Tracking.
- Check Enable Smart Tracking
- Set the Duration. The device stops tracking when the duration time is up.
- Select a target in the live image and adjust the PTZ buttons to see the target at desired size.
- Click Set Zoom Ratio. The device tracks the target at a fixed zoom ratio.
- Click Save.
7.11 Set Device Position
Before You Start
Go to Configuration → PTZ → Basic Settings → PTZ OSD to enable PT Status display.
Steps
- Go to Configuration → PTZ → Position Settings.
- Select a PT Mode.
Manual Use a direction indicating device to determine the North at the device location, and set the North for the device. For details, see Set Manual Compass.
Auto For the device that has built-in e-compass, the compass can automatically tell the north direction for the device. For details, see Set Auto Compass.
- Click Gyroscope Attitude Calibration to calibrate gyroscope.
Note
Only devices with built-in gyroscope support this function.
- Set vandal-proof alarm.
After enabling the function, the device triggers alarms when its position changes because of shock or vandalism.
Sensitivity
The higher the value is, the easier the alarm will be triggered.
Upload Vandal-proof Alarm
The device uploads the alarm information when the alarm is triggered.
Vandal-proof Alarm Voice Warning
The camera triggers the alarm with audible warning.
- Select a Longitude-Latitude Mode to set the geographic location of the device.
Auto For device with a built-in positioning module, select Auto to automatically obtain the longitude and latitude of the device location.
Manual Get the device location information in advance, and input the longitude and latitude manually.
- Click Save.
What to do next
If you lose direction when operating the device, you can click Point to North to call the north position that is saved in the device.
7.11.1 Set Auto Compass
For the device that has built-in e-compass, the compass can automatically tell the north direction for the device.
Before You Start
Electromagnetic interference may affect the accuracy of the e-compass. Use manual compass if electromagnetic interference occurs in the device installation environment.
Steps
- Select the PT Mode as Auto.
- Click Calibrate to synchronize the north of the device with that of the e-compass.
7.11.2 Set Manual Compass
Use a direction indicating device to determine the North at the device location, and set the North for the device.
Before You Start
Use a direction indicating device to determine the north at the device location.
Steps
- Select the PT Mode as Manual.
- Adjust the tilt position of the device to 0 by controlling the up arrow and down arrow on the PTZ panel.
- Adjust the pan position to show the live view of the north direction by controlling the left arrow and right arrow on the PTZ panel.
- Click Set as North.
7.12 Set Power Off Memory
This function can resume the previous PTZ status of device after it restarting from a power-off.
Steps
- Go to Configuration → PTZ → Basic Settings.
- Select Resume Time Point. When the device stays at one position for the set resume time point or more, the position is saved as a memory point. The device returns to the last memory point when it restarts.
- Click Save.
7.13 Set PTZ Priority
The function can set the PTZ priority of different signals.
Steps
-
Go to Configuration → PTZ → Prioritize PTZ.
-
Set the priority signal and delayed time.
Network
The network signal controls the device with priority.
RS-485
The RS-485 signal controls the device with priority.
Delay
It refers to the time interval of PTZ operation controlled by different signals. When the operation with high priority is finished, the low priority signal controls the device after the setting interval.
3. Click Save.
7.14 Set Rapid Focus
Rapid focus is a function to reduce time of focusing comparing with that of normal focusing. To use the function, calibration should be done first. Rapid focus may not be supported by certain device models.
Steps
-
Go to Configuration → PTZ → Rapid Focus.
-
Add scenes for calibration.
1) Adjust the live image to a desired scene via PTZ control buttons, and click Add.
2) Set the Rate and the Calibration Point Amount of the added scene.
More calibration points may increase calibration accuracy, but more focusing time is required. The default amount is recommended.
- Select the scene to display the calibration line.
A red line displays on live image.
- Adjust the length and position of the line by dragging its two endpoints.
The red line is recommended to stay in the center of the scene and to cover ground at the same time.
Double click the image to enter full screen mode.
- Click Start Calibration.
Calibration status displays on the live image.
- Repeat to add other scenes and complete the calibration.
-
Check Enable Height Compensation if the mounting height of the device is lower than 3 meters.
-
Check Enable after successful calibration.
- Click Save.
7.15 GPS Calibration
GPS calibration is used to map the geographical location to the camera scene so that the device can calculate the real-time geographic information of targets. This function is only supported under certain VCA resource options.
7.15.1 Set GPS Calibration
Before You Start
Choose at least 4 calibration points on the ground in the monitoring scene and measure the precise longitude and latitude of the points. The calibration points should scatter in a 2 × 2 or 3 × 3 array.
Steps
- Go to Configuration → PTZ → GPS Calibration → Calibration.
The PTZ control is automatically locked to avoid interruption during configuration.
- Select the longitude and latitude type according to device location.
- Set calibration points.
1) Adjust the pan, tilt, and zoom to find the scene with a calibration point.
2) Click ⚙ and click on the calibration point on the live image.
The selected point is zoomed in and placed in the center of the image.
3) Click 🙏 again.
A green cross shows on the point.
4) Click Add and input the precise longitude and latitude of the point.
5) Click to save the pan, tilt, and zoom value of the point.
6) Click Save.
7) Repeat the steps to set other calibration points.
7.15.2 Verify Calibration
Before You Start
Choose verification points on the ground in the monitoring scene and measure the precise longitude and latitude of the points.
Steps
- Go to Configuration → PTZ → GPS Calibration → Calibration Verification.
i Note
The PTZ control is automatically locked to avoid interruption during configuration.
- Set verification points.
1) Adjust the pan, tilt, and zoom to find the scene with a verification point.
2) Click 🔊 and click on the verification point on the live image.
The selected point is zoomed in and placed in the center of the image.
3) Click 📋 again.
A red cross shows on the point.
5) Click 🔍 to save the pan, tilt, and zoom value of the point.
6) Click Save.
7) Repeat the steps to set other verification points.
Numbered green and blue rectangles are displayed on the image. The blue rectangle marks the PTZ position of the verification point you set and the green rectangle marks the calculated PTZ position based on the longitude and latitude you input. If the two rectangles are close to each other, then the GPS calibration succeeds.
Chapter 8 Live View
It introduces the live view parameters, function icons and transmission parameters settings.
8.1 Live View Parameters
8.1.1 Start and Stop Live View
Click Live View. Click to start live view. Click to stop live view.
8.1.2 Aspect Ratio
Aspect Ratio is the display ratio of the width to height of the image.
- refers to 4:3 window size.
- refers to 16:9 window size.
- refers to original window size.
- refers to self-adaptive window size.
8.1.3 Live View Stream Type
Select the live view stream type according to your needs. For the detailed information about the stream type selection, refer to Stream Type.
8.1.4 Quick Set Live View
It offers the quick access to the display settings, OSD, and video/audio on live view page.
Steps
1.
Click and click General to show quick setup page.
-
Set display settings, OSD, and video/audio.
-
For parameter explanation and instructions of display settings, see Display Settings.
- For parameter explanation and instructions of OSD settings, see OSD.
- For parameter explanation and instructions of audio and video settings, see Video and Audio.
8.1.5 Select the Third-Party Plug-in
When the live view cannot display via certain browsers, you can change the plug-in for live view according to the browser.
Steps
-
Click Live View.
-
Click ☐ to select the plug-in.
-
When you access the device via Internet Explorer, you can select Webcomponents or QuickTime.
- When you access the device via the other browsers, you can select Webcomponents, QuickTime, VLC or MJPEG.
8.1.6 Start Digital Zoom
It helps to see a detailed information of any region in the image.
Steps
- Click to enable the digital zoom.
- In live view image, drag the mouse to select the desired region.
- Click in the live view image to back to the original image.
8.1.7 Conduct Regional Focus
You can enable the function to focus on certain area.
Steps
- Click to enable regional focus.
- Drag the mouse on the live view to draw a rectangle as the desired focus area.
- Click ✉ to disable this function.
8.1.8 Conduct Regional Exposure
When the brightness of live view is not balanced, you can enable this function to optimize the exposure of the selected image region.
Steps
- Click to enable regional exposure.
- Drag the mouse on the live view to draw a rectangle as the desired exposure area.
- Click ✿ to disable this function.
8.1.9 Count Pixel
It helps to get the height and width pixel of the selected region in the live view image.
Steps
- Click ☐ to enable the function.
- Drag the mouse on the image to select a desired rectangle area.
The width pixel and height pixel are displayed on the bottom of the live view image.
8.1.10 Light
Click to turn on or turn off the illuminator.
8.1.11 Operate Wiper
For the device that has a wiper, you can control the wiper via web browser.
Steps
- Go to wiper setting page: Configuration → PTZ → Wiper.
- Select a wiper mode.
One The wiper wipes one time when you click on live view page.
Time
Cycle The wiper works on schedule at set wiping interval. Click on live view to start wiping.
Duration
The schedule in which the wiper is ready to work.
Interval
The interval between two secessive wiping actions.
Auto
Auto mode is only available for device that supports rain-sensing auto wiper.
In auto mode, the wiper works when rain drops on the window.
8.1.12 Lens Initialization
Lens initialization is used on the device equipped with motorized lens. The function can reset lens when long time zoom or focus results in blurred image. This function varies according to different models.
Click to operate lens initialization.
8.1.13 Track Manually
In live view, manually select a target for the device to track.
Steps
-
Click 📋 on the toolbar of the live view page.
-
Click a moving object in the live image.
The camera tracks the target and keep it in the center of live view image.
8.1.14 Conduct 3D Positioning
3D positioning is to relocate the selected area to the image center.
Steps
-
Click Ⓓ to enable the function.
-
Select a target area in live image.
-
Left click on a point on live image: the point is relocated to the center of the live image. With no zooming in or out effect.
- Hold and drag the mouse to a lower right position to frame an area on the live: the framed area is zoomed in and relocated to the center of the live image.
-
Hold and drag the mouse to an upper left position to frame an area on the live: the framed area is zoomed out and relocated to the center of the live image.
-
Click the button again to turn off the function.
8.2 Set Transmission Parameters
The live view image may be displayed abnormally according to the network conditions. In different network environments, you can adjust the transmission parameters to solve the problem.
Steps
-
Go to Configuration → Local.
-
Set the transmission parameters as required.
Protocol
TCP
TCP ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected. It is suitable for the stable network environment.
UDP
UDP is suitable for the unstable network environment that does not demand high video fluency.
MULTICAST
MULTICAST is suitable for the situation that there are multiple clients. You should set the multicast address for them before selection.
Note
For detailed information about multicast, refer to Multicast.
HTTP
HTTP is suitable for the situation that the third-party needs to get the stream from the device.
Play Performance
Shortest Delay
The device takes the real-time video image as the priority over the video fluency.
Balanced
The device ensures both the real-time video image and the fluency.
Fluent
The device takes the video fluency as the priority over teal-time. In poor network environment, the device cannot ensure video fluency even the fluency is enabled.
Custom
You can set the frame rate manually. In poor network environment, you can reduce the frame rate to get a fluent live view. But the rule information may cannot display.
3. Click OK.
8.3 Smart Display
This function displays real time images captured by certain smart functions.
Note
To use this function, you should first enable and configure certain smart functions.
- You can view the live image in one or two windows. Click or to switch.
- You can choose a live view. Click ▶ to choose a live view camera channel to display.
- You can change the layout of the display page. Click and check the display content you need to add to the layout.
Chapter 9 Video and Audio
This part introduces the configuration of video and audio related parameters.
9.1 Video Settings
This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution.
Go to setting page: Configuration → Video/Audio → Video.
9.1.1 Stream Type
For device supports more than one stream, you can specify parameters for each stream type.
Main Stream
The stream stands for the best stream performance the device supports. It usually offers the best resolution and frame rate the device can do. But high resolution and frame rate usually means larger storage space and higher bandwidth requirements in transmission.
Sub Stream
The stream usually offers comparatively low resolution options, which consumes less bandwidth and storage space.
Other Streams
Steams other than the main stream and sub stream may also be offered for customized usage.
9.1.2 Video Type
Select the content (video and audio) that should be contained in the stream.
Video
Only video content is contained in the stream.
Video & Audio
Video content and audio content are contained in the composite stream.
9.1.3 Resolution
Select video resolution according to actual needs. Higher resolution requires higher bandwidth and storage.
9.1.4 Bitrate Type and Max. Bitrate
Constant Bitrate
It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image.
Variable Bitrate
It means that the device automatically adjust the bitrate under the set Max. Bitrate. The compression speed is slower than that of the constant bitrate. But it guarantees the image quality of complex scenes.
9.1.5 Video Quality
When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according to actual needs. Note that higher video quality requires higher bandwidth.
9.1.6 Frame Rate
The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Note that higher frame rate requires higher bandwidth and larger storage space.
9.1.7 Video Encoding
It stands for the compression standard the device adopts for video encoding.
Note
Available compression standards vary according to device models.
H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without compressing image quality, it increases compression ratio and reduces the size of video file than MJPEG or MPEG-4 Part 2.
H.264+
H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.264, H.264+ reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.264+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max. average bitrate should not be higher than max. bitrate.
i Note
When H.264+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.
H.265
H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression standard. In comparison to H.264, it offers better video compression at the same resolution, frame rate and image quality.
H.265+
H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+ reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max. average bitrate should not be higher than max. bitrate.
i Note
When H.265+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.
MJPEG
Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding technology is used. Images in a MJPEG format is compressed as individual JPEG images.
9.1.8 Profile
This function means that under the same bitrate, the more complex the profile is, the higher the quality of the image is, and the requirement for network bandwidth is also higher.
9.1.9 I-Frame Interval
I-frame interval defines the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently decoded without any reference to other images. An I-frame consumes more bits than other frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more steady and reliable data bits while requiring more storage space.
9.1.10 SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video compression standard.
The objective of the SVC standardization has been to enable the encoding of a high-quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265 design with the same quantity of data as in the subset bitstream. The subset bitstream is derived by dropping packets from the larger bitstream.
SVC enables forward compatibility for older hardware: the same bitstream can be consumed by basic hardware which can only decode a low-resolution subset, while more advanced hardware will be able to decode high quality video stream.
9.1.11 Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency of the stream will be, though, the video quality may not be so satisfactory. The lower value of the smoothing is, the higher quality of the stream will be, though it may appear not fluent.
9.2 Audio Settings
It is a function to set audio parameters such as audio encoding, environment noise filtering.
Go to the audio settings page: Configuration → Video/Audio → Audio.
9.2.1 Audio Input
If built-in microphone or external audio pick-up device is available, audio encoding, audio input mode and input volume are configurable.
Audio Encoding
The device offers several compression standard. Select according to your need.
Audio Input
LineIn and MicIn are available. Select MicIn for the built-in microphone, and LineIn for external audio pick-up device.
Input volume
Adjust the volume of the audio input.
9.2.2 Environmental Noise Filter
Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to some extent.
9.3 Two-way Audio
It is used to realize the two-way audio function between the monitoring center and the target in the monitoring screen.
Before You Start
- Make sure the audio input device (pick-up or microphone) and audio output device (speaker) connected to the device is working properly. Refer to specifications of audio input and output devices for device connection.
- If the device has built-in microphone and speaker, two-way audio function can be enabled directly.
Steps
- Click Live View.
- Click 🎨 on the toolbar to enable two-way audio function of the camera.
- Click ▶ and select ▶ move the slider to adjust the volume.
- Click ,disable the two-way audio function.
9.4 ROI
ROI (Region of Interest) encoding helps to discriminate the ROI and background information in video compression. The technology assigns more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.
9.4.1 Set ROI
ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.
Before You Start
Please check the video coding type. ROI is supported when the video coding type is H.264 or H.265.
Steps
-
Go to Configuration → Video/Audio → ROI.
-
Check Enable.
-
Select Stream Type.
-
Select Region No. in Fixed Region to draw ROI region.
1) Click Drawing.
2) Click and drag the mouse on the view screen to draw the fixed region.
3) Click Stop Drawing.
Note
Select the fixed region that needs to be adjusted and drag the mouse to adjust its position.
-
Input the Region Name and ROI Level.
-
Click Save.
Note
The higher the ROI level is, the clearer the image of the detected region is.
- Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed regions.
9.4.2 Set Target Tracking ROI
The moving target is clearer than other areas in live image or recordings after enabling the function.
Before You Start
Go to Configuration → PTZ → Smart Tracking to complete the smart tracking settings.
Steps
- Go to Configuration → Video/Audio → ROI.
- Check Enable Target Tracking.
- Set ROI Level for target tracking. The higher the value is, the clearer the target is.
- Click Save.
9.4.3 Set Face Tracking ROI
When the face tracking function is enabled in ROI and the face appears in the live picture, the image of the face is clearer than that of the surrounding area.
Steps
- Go to the ROI setting page: Configuration → Video/Audio → ROI.
- Check Enable Face Tracking.
- Select ROI Level in Dynamic Region.
ROI level means the image quality enhancing level. The larger the value is, the better the image quality would be.
- Click Save.
9.4.4 Set License Plate Tracking ROI
When the license plate tracking ROI function is enabled and the license plate appears in the live picture, the image of the license plate is clearer than that of the surrounding area.
Steps
- Go to the ROI setting page: Configuration → Video/Audio → ROI.
- Check Enable License Plate Tracking.
- Select ROI Level in Dynamic Region.
ROI level means the image quality enhancing level. The larger the value is, the better the image quality would be.
- Click Save.
9.5 Display Info. on Stream
The information of the objects (e.g. human, vehicle, etc.) is marked in the video stream. You can set rules on the connected rear-end device or client software to detect the events including line crossing, intrusion, etc.
Steps
- Go to the setting page: Configuration → Video/Audio → Display Info. on Stream.
- Check Enable Dual-VCA.
- Click Save.
9.6 Display Settings
It offers the parameter settings to adjust image features.
Go to Configuration → Image → Display Settings.
Click Default to restore settings.
9.6.1 Scene Mode
There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings.
Image Adjustment
By adjusting the Brightness, Saturation, Contrast and Sharpness, the image can be best displayed.
Exposure Settings
Exposure is controlled by the combination of iris, shutter, and gain. You can adjust image effect by setting exposure parameters.
Exposure Mode
Auto
The iris, shutter, and gain values are adjusted automatically.
You can limit the changing ranges of iris, shutter and gain by setting Max. Iris Limit, Min. Iris Limit, Max. Shutter Limit, Min. Shutter Limit and Limit Gain for better exposure effect.
Iris Priority
The value of iris needs to be adjusted manually. The shutter and gain values are adjusted automatically according to the brightness of the environment.
You can limit the changing ranges of the shutter and gain by setting Max. Shutter Limit, Min. Shutter Limit and Limit Gain for better exposure effect.
Shutter Priority
The value of shutter needs to be adjusted manually. The iris and gain values are adjusted automatically according to the brightness of the environment.
You can limit the changing ranges of the iris by setting Max. Iris Limit, Min. Iris Limit and Limit Gain for better exposure effect.
Manual
You need to set Iris, Shutter, and Gain manually.
Slow Shutter
The higher the slow shutter level is, the slower the shutter speed is. It ensures full exposure in underexposure condition.
Focus
It offers options to adjust the focus mode and the minimum focus distance.
Focus Mode
Auto
The device focuses automatically as the scene changes. If you cannot get a well-focused image under auto mode, reduce light sources in the image and avoid flashing lights.
Semi-auto
The device focuses once after the PTZ and lens zooming. If the image is clear, the focus does not change when the scene changes.
Manual
You can adjust the focus manually on the live view page.
Min. Focus Distance
When the distance between the scene and lens is shorter than the Min. Focus Distance, the lens does not focus.
Day/Night Switch
Day/Night Switch function can provide color images in the day mode and black/white images in the night mode. Switch mode is configurable.
Day
The image is always in color.
Night
The image is always black/white
Auto
The camera switches between the day mode and the night mode according to the illumination automatically.
Scheduled-Switch
Set the Start Time and the End Time to define the duration for day mode.
Triggered by alarm input
Two trigger modes are available: Day and Night. For example, if the trigger mode is Night, the image turns black and white when the device receives alarm input signal.
Note
Day/Night Switch function varies according to models.
Set Supplement Light
Steps
-
Go to Configuration → Maintenance → System Service.
-
Check Enable Supplement Light.
-
Click Save.
-
Go to Configuration → Image → Display Settings → Day/Night Switch to set supplement light parameters.
Smart Supplement Light
This feature uses smart image processing technology to reduce overexposure caused by supplement light.
IR Light Mode
When the mode is set to Auto, the supplement light is automatically enabled or disabled according to the image brightness.
Brightness Limit
Adjust the upper limit of IR light power.
BLC
If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.
HLC
When the bright area of the image is over-exposed and the dark area is under-exposed, the HLC (High Light Compression) function can be enabled to weaken the bright area and brighten the dark area, so as to achieve the light balance of the overall picture.
WDR
The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment with strong illumination differences.
When there are both very bright and very dark areas simultaneously in the field of view, you can enable the WDR function and set the level. WDR automatically balances the brightness level of the whole image and provides clear images with more details.
i Note
When WDR is enabled, some other functions may be not supported. Refer to the actual interface for details.
DNR
Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal and Expert modes are selectable.
Normal
Set the DNR level to control the noise reduction degree. The higher level means stronger reduction degree.
Expert
Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The higher level means stronger reduction degree.
White Balance
White balance is the white rendition function of the camera. It is used to adjust the color temperature according to the environment.
Defog
You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.
EIS
Increase the stability of video image by using jitter compensation technology.
OIS
OIS (Optical Image Stabilization) reduces the effects of vibration in a video in order to increase the stability of the video.
Normal
The camera enable OIS automatically, which can modify most unstable situations.
Expert
You can customize the level and sensitivity of OIS as needed.
9.6.2 Image Parameters Switch
The device automatically switches image parameters in set time periods.
Go to image parameters switch setting page: Configuration → Image → Image Parameters Switch, and set parameters as needed.
Set Scheduled-switch
Switch the image to the linked scene mode automatically in certain time periods.
Steps
-
Check Scheduled-switch.
-
Select and configure the corresponding time period and linked scene mode.
Note
For Linked Scene configuration, refer to Scene Mode.
- Click Save.
Set Link to Preset
You can set a preset to switch the image to a linked scene.
Steps
- Check Link to Preset.
- Select a preset.
- Check and set a time period and a linked scene mode.
- Click Save.
9.6.3 Mirror
When the live view image is the reverse of the actual scene, this function helps to display the image normally.
Select the mirror mode as needed.
Note
The video recording will be shortly interrupted when the function is enabled.
9.6.4 Video Standard
Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution. The two most common video standard used are NTSC and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual scan lines. Select video signal standard according to the video system in your country.
9.7 OSD
You can customize OSD (On-screen Display) information such as device name, time/date, font, color, and text overlay displayed on video stream.
Go to OSD setting page: Configuration → Image → OSD Settings. Set the corresponding parameters, and click Save to take effect.
Displayed Information
Set camera name, date, week, and their related display format.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment.
Chapter 10 Video Recording and Picture Capture
This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files.
10.1 Storage Settings
This part introduces the configuration of several common storage paths.
10.1.1 Memory Card
You can view the capacity, free space, status, type, and property of the memory card. Encryption of memory card is supported to ensure data security.
Set New or Unencrypted Memory Card
Before You Start
Insert a new or unencrypted memory card to the device. For detailed installation, refer to Quick Start Guide of the device.
Steps
-
Go to Configuration → Storage → Storage Management → HDD Management.
-
Select the memory card.
If an Unlock button appears, you need to unlock the memory card first. See Detect Memory Card Status for details.
- Click Format to initialize the memory card.
When the Status of memory card turns from Uninitialized to Normal, the memory card is ready for use.
- Optional: Encrypt the memory card.
1) Click Encrypted Format.
2) Set the encryption password.
3) Click OK.
When the Encryption Status turns to Encrypted, the memory card is ready for use.
Keep your encryption password properly. Encryption password cannot be found if forgotten.
- Optional: Define the Quota of the memory card. Input the percentage for storing different contents according to your needs.
- Click Save.
Set Encrypted Memory Card
Before You Start
- Insert an encrypted memory card to the device. For detailed installation, refer to Quick Start Guide of the device.
- You need to know the correct encryption password of the memory card.
Steps
- Go to Configuration → Storage → Storage Management → HDD Management.
- Select the memory card.
If an Unlock button appears, you need to unlock the memory card first. See Detect Memory Card Status for details.
- Verify the encryption password.
1) Click Parity.
2) Enter the encryption password.
3) Click OK.
When the Encryption Status turns to Encrypted, the memory card is ready for use.
If the encryption password is forgotten and you still want to use this memory card, see Set New or Unencrypted Memory Card to format and set the memory card. All existing contents will be removed.
- Optional: Define the Quota of the memory card. Input the percentage for storing different contents according to your needs.
- Click Save.
Detect Memory Card Status
The device detects the status of Hikvision memory card. You receive notifications when your memory card is detected abnormal.
Before You Start
The configuration page only appears when a Hikvision memory card is installed to the device.
Steps
- Go to Configuration → Storage → Storage Management → Memory Card Detection.
- Click Status Detection to check the Remaining Lifespan and Health Status of your memory card.
Remaining Lifespan
It shows the percentage of the remaining lifespan. The lifespan of a memory card may be influenced by factors such as its capacity and the bitrate. You need to change the memory card if the remaining lifespan is not enough.
Health Status
It shows the condition of your memory card. There are three status descriptions: good, bad, and damaged. You will receive a notification if the health status is anything other than good when the Arming Schedule and Linkage Method are set.
i Note
It is recommended that you change the memory card when the health status is not "good".
-
Click R/W Lock to set the permission of reading and writing to the memory card.
-
Add a Lock
a. Select the Lock Switch as ON.
b. Enter the password.
c. Click Save - Unlock
- If you use the memory card on the device that locks it, unlocking will be done automatically and no unlocking procedures are required on the part of users.
- If you use the memory card (with a lock) on a different device, you can go to HDD Management to unlock the memory card manually. Select the memory card, and click Unlock. Enter the correct password to unlock it.
- Remove the Lock
a. Select the Lock Switch as OFF.
b. Enter the password in Password Settings.
c. Click Save.
i Note
- Only admin user can set the R/W Lock.
- The memory card can only be read and written when it is unlocked.
-
If the device, which adds a lock to a memory card, is restored to the factory settings, you can go to HDD Management to unlock the memory card.
-
Set Arming Schedule and Linkage Method. See Set Arming Schedule and Linkage Method Settings for details.
-
Click Save.
10.1.2 Set FTP
You can configure the FTP server to save images which are captured by events or a timed snapshot task.
Before You Start
Get the FTP server address first.
Steps
-
Go to Configuration → Network → Advanced Settings → FTP.
-
Configure FTP settings.
Server Address and Port
The FTP server address and corresponding port.
User Name and Password
The FTP user should have the permission to upload pictures.
If the FTP server supports picture uploading by anonymous users, you can check Anonymous to hide your device information during uploading.
Directory Structure
The saving path of snapshots in the FTP server.
Picture Filling Interval
For better picture management, you can set the picture filing interval from 1 day to 30 days. Pictures captured in the same time interval will be saved in one folder named after the beginning date and ending date of the time interval.
Picture Name
Set the naming rule for captured pictures. You can choose Default in the drop-down list to use the default rule, that is, IP address_channel number_capture time_event type.jpg (e.g., 10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg). Or you can customize it by adding a Custom Prefix to the default naming rule.
-
Click Upload Picture to enable uploading snapshots to the FTP server.
-
Click Test to verify the FTP server.
-
Click Save.
10.1.3 Set NAS
Take network server as network disk to store the record files, captured images, etc.
Before You Start
Get the IP address of the network disk first.
Steps
-
Go to NAS setting page: Configuration → Storage → Storage Management → Net HDD.
-
Click HDD No.. Enter the server address and file path for the disk.
Server Address
The IP address of the network disk.
File Path
The saving path of network disk files.
Mounting Type
Select file system protocol according to the operation system.
Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected.
- Click Test to check whether the network disk is available.
- Click Save.
10.2 Video Recording
This part introduces the operations of manual and scheduled recording, playback, and downloading recorded files.
10.2.1 Record Automatically
This function can record video automatically during configured time periods.
Before You Start
Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details.
Steps
- Go to Configuration → Storage → Schedule Settings → Record Schedule.
- Check Enable.
- Select a record type.
The record type is vary according to different models.
Continuous
The video will be recorded continuously according to the schedule.
Motion
When motion detection is enabled and trigger recording is selected as linkage method, object movement is recorded.
Alarm
When alarm input is enabled and trigger recording is selected as linkage method, the video is recorded after receiving alarm signal from external alarm input device.
Motion | Alarm
Video is recorded when motion is detected or alarm signal is received from the external alarm input device.
Motion & Alarm
Video is recorded only when motion is detected and alarm signal is received from the external alarm input device.
Event
The video is recorded when configured event is detected.
-
Set schedule for the selected record type. Refer to Set Arming Schedule for the setting operation.
-
Click Advanced to set the advanced settings.
Overwrite
Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos.
Pre-record
The time period you set to record before the scheduled time.
Post-record
The time period you set to stop recording after the scheduled time.
Stream Type
Select the stream type for recording.
When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value.
Recording Expiration
The recordings are deleted when they exceed the expired time. The expired time is configurable. Note that once the recordings are deleted, they can not be recovered.
- Click Save.
10.2.2 Record Manually
Steps
- Go to Configuration → Local.
- Set the Record File Size and saving path to for recorded files.
- Click Save.
- Click ✅ to start recording. Click ✅ to stop recording.
10.2.3 Playback and Download Video
You can search, playback and download the videos stored in the local storage or network storage.
Steps
-
Click Playback.
-
Set search condition and click Search.
The matched video files showed on the timing bar.
-
Click ▶ to play the video files.
-
Click to clip video files.
- Click ✕ to play video files in full screen. Press ESC to exit full screen.
Go to Configuration → Local, click Save clips to to change the saving path of clipped video files.
- Click on the playback interface to download files.
1) Set search condition and click Search.
2) Select the video files and then click Download.
Go to Configuration → Local, click Save downloaded files to change the saving path of downloaded video files.
10.3 Capture Configuration
The device can capture the pictures manually or automatically and save them in configured saving path. You can view and download the snapshots.
10.3.1 Capture Automatically
This function can capture pictures automatically during configured time periods.
Before You Start
If event-triggered capture is required, you should configure related linkage methods in event settings. Refer to Event and Alarm for event settings.
Steps
-
Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters.
-
Set the capture type.
Timing
Capture a picture at the configured time interval.
Event-Triggered
Capture a picture when an event is triggered.
- Set the Format, Resolution, Quality, Interval, and Capture Number.
- Refer to Set Arming Schedule for configuring schedule time.
- Click Save.
10.3.2 Capture Manually
Steps
- Go to Configuration → Local.
- Set the Image Format and saving path to for snapshots.
JPEG
The picture size of this format is comparatively small, which is better for network transmission.
BMP
The picture is compressed with good quality.
-
Click Save.
-
Click near the live view or play back window to capture a picture manually.
10.3.3 View and Download Picture
You can search, view and download the pictures stored in the local storage or network storage.
Steps
- Click Picture.
-
Set search condition and click Search.
The matched pictures showed in the file list. -
Select the pictures then click Download to download them.
Note
Go to Configuration → Local, click Save snapshots when playback to change the saving path of pictures.
Chapter 11 Event and Alarm
This part introduces the configuration of events. The device takes certain response to triggered alarm.
11.1 Basic Event
11.1.1 Set Motion Detection
This function detects moving objects in the detection region and trigger linkage actions.
Steps
-
Go to Configuration → Event → Basic Event → Motion Detection.
-
Check Enable Motion Detection.
-
Optional: Check Enable Motion Detection in PTZ Control, and the device detects moving targets in PTZ movement.
-
Optional: Highlight moving objects in green.
1) Check Enable Dynamic Analysis for Motion.
2) Go to Configuration → Local to enable Rules.
-
Select Configuration Mode. Normal mode and expert mode are selectable.
-
For the information about normal mode, see Normal Mode.
-
For the information about expert mode, see Expert Mode.
-
Set the arming schedule. See Set Arming Schedule for details.
- Set linkage methods. See Linkage Method Settings for details.
- Click Save.
Normal Mode
You can set motion detection parameters according to the device default parameters.
Steps
- Select normal mode in Configuration.
- Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not take effect.
- Click Draw Area. Click and drag the mouse on the live video, then release the mouse to finfish drawing one area.
natural_image
Outdoor scene with red grid overlay and people, no visible text or symbolsFigure 11-1 Set Rules
Stop Drawing Stop drawing one area.
Clear All Clear all the areas.
- Optional: You can set the parameters of multiple areas by repeating the above steps.
Expert Mode
You can configure different motion detection parameters for day and night according to the actual needs.
Steps
-
Select Expert Mode in Configuration.
-
Set parameters of expert mode.
Scheduled Image Settings
OFF
Image switch is disabled.
Auto-Switch
The system switches day/night mode automatically according to environment. It displays colored image at day and black and white image at night.
Scheduled-Switch
The system switches day/night mode according to the schedule. It switches to day mode during the set periods and switches to night mode during the other periods.
Sensitivity
The higher the value of sensitivity is, the more sensitive the motion detection is. If scheduled image settings is enabled, the sensitivity of day and night can be set separately.
- Select an Area and click Draw Area. Click and drag the mouse on the live image and then release the mouse to finish drawing one area.
natural_image
Outdoor scene with people walking near equipment and a red bounding box highlighting a small object (no visible text or symbols)Figure 11-2 Set Rules
Stop Drawing Finish drawing one area.
Clear All Delete all the areas.
-
Click Save.
-
Optional: Repeat above steps to set multiple areas.
11.1.2 Set Video Tampering Alarm
When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions.
Steps
-
Go to Configuration → Event → Basic Event → Video Tampering.
-
Check Enable.
-
Set the Sensitivity. The higher the value is, the easier to detect the area covering.
-
Click Draw Area and drag the mouse in the live view to draw the area.
Stop Drawing Finish drawing.
Clear All Delete all the drawn areas.
natural_image
Empty whiteboard with red border, no visible text or symbolsFigure 11-3 Set Video Tampering Area
-
Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.
-
Click Save.
11.1.3 Set Exception Alarm
Exception such as network disconnection can trigger the device to take corresponding action.
Steps
-
Go to Configuration → Event → Basic Event → Exception.
-
Select Exception Type.
HDD Full
The HDD storage is full.
HDD Error Error occurs in HDD.
Network Disconnected The device is offline.
IP Address Conflicted
The IP address of current device is same as that of other device in the network.
Illegal Login Incorrect user name or password is entered.
-
Refer to Linkage Method Settings for setting linkage method.
-
Click Save.
11.1.4 Set Alarm Input
Alarm signal from the external device triggers the corresponding actions of the current device.
Before You Start
Make sure the external alarm device is connected. See Quick Start Guide for cables connection.
Steps
- Go to Configuration → Event → Basic Event → Alarm Input.
- Check Enable Alarm Input Handing.
- Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name.
- Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.
- Click Copy to... to copy the settings to other alarm input channels.
- Click Save.
11.2 Smart Event
Note
- For certain device models, you need to enable the smart event function on VCA Resource page first to show the function configuration page.
- The function varies according to different models.
11.2.1 Detect Audio Exception
Audio exception detection function detects the abnormal sound in the surveillance scene, such as the sudden increase/decrease of the sound intensity, and some certain actions can be taken as response.
Steps
- Go to Configuration → Event → Smart Event → Audio Exception Detection.
- Select one or several audio exception detection types.
Audio Loss Detection
Detect sudden loss of audio track.
Sudden Increase of Sound Intensity Detection
Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are configurable.
iNote
- The lower the sensitivity is, the more significant the change should be to trigger the detection.
- The sound intensity threshold refers to the sound intensity reference for the detection. It is recommended to set as the average sound intensity in the environment. The louder the environment sound, the higher the value should be. You can adjust it according to the real environment.
Sudden Decrease of Sound Intensity Detection
Detect sudden decrease of sound intensity. Sensitivity is configurable.
-
Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage methods.
-
Click Save.
i Note
The function varies according to different models.
11.2.2 Set Intrusion Detection
Intrusion detection detects the object movement of entering and loitering in a predefined area. When intrusion occurs, the device takes linkage actions as response.
Steps
-
Go to Configuration → Event → Smart Event → Intrusion Detection.
-
Check Enable.
-
Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
-
Adjust the live image to the desired scene by using PTZ control buttons.
-
Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.
- Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.
- Set detection parameters.
Sensitivity It stands for the sensitivity of detecting an target. The higher the value of sensitivity is, the more easily the target is detected.
Threshold Threshold stands for the time of the target loitering in the region. If the time that she/he stays in the region exceeds the threshold, the alarm is triggered.
Detection Target You can specify the object type, and the device only detects the selected type of objects.
natural_image
Aerial view of a paved outdoor area with grassy foreground and trees, featuring a yellow rectangular overlay (no visible text or symbols)Figure 11-4 Draw Area
- Click Save.
- Repeat above steps to set other detection areas.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Settings.
11.2.3 Set Line Crossing Detection
Line crossing detection is used to detect the object movement of crossing a predefined line. When it occurs, the device takes linkage actions as response.
Steps
- Go to Configuration → Event → Smart Event → Line Crossing Detection.
- Check Enable.
- Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface.
You can manually resume the lock when the countdown is over.
-
Adjust the live image to the desired scene by using PTZ control buttons.
-
Draw detection line.
1) Select a Line No.. Up to 4 lines can be set in the scene.
2) Click Detection Area.
A yellow line is displayed on live image.
3) Click on the line, and drag its end points to adjust the length and position.
4) Select the Direction for the detection line.
Direction
It stands for the direction from which the object goes across the line.
A<->B
The object going across the line from both directions can be detected and alarms are triggered.
A->B
Only the object crossing the configured line from side A to side B can be detected.
B->A
Only the object crossing the configured line from side B to side A can be detected.
text_image
A BFigure 11-5 Draw Line
- Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.
- Set detection parameters.
Sensitivity
It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.
Detection
Target
You can specify the object type, and the device only detects the selected
type of objects.
- Click Save.
- Repeat above steps to set other lines.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Settings.
11.2.4 Set Region Entrance Detection
Region entrance detection is used to detect the object movement of entering a predefined area.
When it occurs, the device takes linkage actions as response.
Steps
- Go to Configuration → Event → Smart Event → Region Entrance Detection.
- Check Enable.
- Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface.
You can manually resume the lock when the countdown is over.
- Adjust the live image to the desired scene by using PTZ control buttons.
- Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.
- Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.
- Set detection parameters.
Sensitivity
It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.
Detection
You can specify the object type, and the device only detects the selected type of objects.
Target
text_image
Street photo of a wet canal with visible road markings and a yellow bounding box highlighting the area.Figure 11-6 Draw Area
-
Click Save.
-
Repeat above steps to set other regions.
-
Set arming schedule. See Set Arming Schedule.
-
Set linkage method. See Linkage Method Settings.
11.2.5 Set Region Exiting Detection
Region exiting detection is used to detect the objects movement of exiting from a predefined area. When it occurs, the device takes linkage actions as response.
Steps
-
Go to Configuration → Event → Smart Event → Region Exiting Detection.
-
Check Enable.
-
Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
-
Adjust the live image to the desired scene by using PTZ control buttons.
-
Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.
- Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.
- Set detection parameters.
Sensitivity
It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.
Detection Target
You can specify the object type, and the device only detects the selected type of objects.
text_image
新1号Figure 11-7 Draw Area
- Click Save.
- Repeat above steps to set other regions.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Settings.
11.2.6 Set Object Removal Detection
Object removal detection detects whether the objects are removed from the predefined detection area, such as exhibits on display. When it occurs, the device takes linkage actions as response.
Steps
- Go to Configuration → Event → Smart Event → Object Removal Detection.
- Check Enable.
- Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface.
You can manually resume the lock when the countdown is over.
- Adjust the live image to the desired scene by using PTZ control buttons.
- Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.
- Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.
- Set detection parameters.
Sensitivity
The value of the sensitivity defines the size of the object which can trigger the alarm, when the sensitivity is high, a very small object can trigger the alarm.
Threshold
The threshold is the time of the objects removed from the area. If you set the value as 10, alarm is triggered after the object disappears from the area for 10 seconds.
natural_image
Interior view of a room with three electronic devices and a yellow bounding box highlighting a yellow badge (no visible text or symbols)Figure 11-8 Draw Area
- Click Save.
- Repeat above steps to set other regions.
- Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Settings.
11.2.7 Set Unattended Baggage Detection
Unattended baggage detection is used to detect the objects left over in the predefined area. Linkage methods are triggered after the object is left and stays in the area for a set time period.
Steps
-
Go to Configuration → Event → Smart Event → Unattended Baggage Detection.
-
Check Enable.
-
Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.
-
Adjust the live image to the desired scene by using PTZ control buttons.
-
Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.
- Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.
- Set detection parameters.
Sensitivity
The value of the sensitivity defines the size of the object which can trigger the alarm, when the sensitivity is high, a very small object can trigger the alarm.
Threshold
It stands for the time of the objects left in the area. Alarm is triggered after the object is left and stays in the area for the set time period.
natural_image
Interior view of a modern retail store with tiled floor, a yellow diamond-shaped overlay, and a small cardboard box on the floor (no visible text or symbols)Figure 11-9 Draw Area
- Click Save.
-
Repeat above steps to set other regions.
-
Set arming schedule. See Set Arming Schedule.
- Set linkage method. See Linkage Method Settings.
Chapter 12 Arming Schedule and Alarm Linkage
Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time.
12.1 Set Arming Schedule
Set the valid time of the device tasks.
Steps
-
Click Arming Schedule.
-
Drag the time bar to draw desired valid time.
Up to 8 periods can be configured for one day.
-
Adjust the time period.
-
Click on the selected time period, and enter the desired value. Click Save.
- Click on the selected time period. Drag the both ends to adjust the time period.
-
Click on the selected time period, and drag it on the time bar.
-
Optional: Click Copy to... to copy the same settings to other days.
-
Click Save.
12.2 Linkage Method Settings
You can enable the linkage functions when an event or alarm occurs.
12.2.1 Trigger Alarm Output
If the device has been connected to an alarm output device, and the alarm output No. has been configured, the device sends alarm information to the connected alarm output device when an alarm is triggered.
Steps
-
Go to Configuration → Event → Basic Event → Alarm Output.
-
Set alarm output parameters.
Automatic Alarm For the information about the configuration, see Automatic Alarm.
Manual Alarm For the information about the configuration, see Manual Alarm.
- Click Save.
Automatic Alarm
Set the automatic alarm parameters, then the device triggers an alarm output automatically in the set arming schedule.
Steps
- Set automatic alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm device.
Alarm Name
Custom a name for the alarm output.
Delay
It refers to the time duration that the alarm output remains after an alarm occurs.
- Set the alarming schedule. For the information about the settings, see Set Arming Schedule.
- Click Copy to... to copy the parameters to other alarm output channels.
- Click Save.
Manual Alarm
You can trigger an alarm output manually.
Steps
- Set the manual alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm device.
Alarm Name
Custom a name for the alarm output.
Delay
Select Manual.
- Click Manual Alarm to enable manual alarm output.
- Optional: Click Clear Alarm to disable manual alarm output.
12.2.2 FTP/NAS/Memory Card Uploading
If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the alarm information to the FTP server, network attached storage and memory card when an alarm is triggered.
Refer to Set FTP to set the FTP server.
Refer to Set NAS for NAS configuration.
Refer to Set New or Unencrypted Memory Card for memory card storage configuration.
12.2.3 Send Email
Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected.
For email settings, refer to Set Email.
Set Email
When the email is configured and Send Email is enabled as a linkage method, the device sends an email notification to all designated receivers if an alarm event is detected.
Before You Start
Set the DNS server before using the Email function. Go to Configuration → Network → Basic Settings → TCP/IP for DNS settings.
Steps
-
Go to email settings page: Configuration → Network → Advanced Settings → Email.
-
Set email parameters.
1) Input the sender's email information, including the Sender's Address, SMTP Server, and SMTP Port.
2) Optional: If your email server requires authentication, check Authentication and input your user name and password to log in to the server.
3) Set the E-mail Encryption.
- When you select SSL or TLS, and disable STARTTLS, emails are sent after encrypted by SSL or TLS. The SMTP port should be set as 465.
- When you select SSL or TLS and Enable STARTTLS, emails are sent after encrypted by STARTTLS, and the SMTP port should be set as 25.
If you want to use STARTTLS, make sure that the protocol is supported by your email server. If you check the Enable STARTTLS while the protocol is not supported by your email sever, your email is sent with no encryption.
4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The notification email has 3 attached alarm pictures about the event with configurable image capturing interval.
5) Input the receiver's information, including the receiver's name and address.
6) Click Test to see if the function is well configured.
- Click Save.
12.2.4 Notify Surveillance Center
Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center when an alarm event is detected.
12.2.5 Smart Tracking
Check Smart Tracking, and the device tracks the target when an alarm event is detected.
12.2.6 Trigger Recording
Check Trigger Recording, and the device records the video about the detected alarm event. For recording settings, refer to Video Recording and Picture Capture
Chapter 13 Network Settings
13.1 TCP/IP
TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other.
Go to Configuration → Network → Basic Settings → TCP/IP for parameter settings.
NIC Type
Select a NIC (Network Interface Card) type according to your network condition.
IPv4
Two IPv4 modes are available.
DHCP
The device automatically gets the IPv4 parameters from the network if you check DHCP. The device IP address is changed after enabling the function. You can use SADP to get the device IP address.
The network that the device is connected to should support DHCP (Dynamic Host Configuration Protocol).
Manual
You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and IPv4 Default Gateway, and click Test to see if the IP address is available.
IPv6
Three IPv6 modes are available.
Route Advertisement
The IPv6 address is generated by combining the route advertisement and the device Mac address.
Route advertisement mode requires the support from the router that the device is connected to.
DHCP
The IPv6 address is assigned by the server, router, or gateway.
Manual
Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with domain name. And it is also required for some applications (e.g., sending email). Set Preferred DNS Server and Alternate DNS server properly if needed.
Dynamic Domain Name
Check Enable Dynamic Domain Name and input Register Domain Name. The device is registered under the register domain name for easier management within the local area network.
Note
DHCP should be enabled for the dynamic domain name to take effect.
13.1.1 Multicast
Multicast is a group communication where data transmission is addressed to a group of destination devices simultaneously. After setting multicast, you can send the source data efficiently to multiple receivers.
Go to Configuration → Network → Basic Settings → Multicast for the multicast settings.
IP Address
It stands for the address of multicast host.
Stream Type
The stream type of the multicast source.
Video Port
The video port of the selected stream.
Audio Port
The audio port of the selected stream.
FEC Port
The FEC port of the selected stream.
FEC Ratio
The ratio of forward error correction.
13.1.2 Multicast Discovery
Check the Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN.
13.2 Port
The device port can be modified when the device cannot access the network due to port conflicts.
Caution
Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Go to Configuration → Network → Basic Settings → Port for port settings.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
HTTPS Port
It refers to the port through which the browser accesses the device with certificate. Certificate verification is required to ensure the secure access.
RTSP Port
It refers to the port of real-time streaming protocol.
SRTP Port
It refers to the port of secure real-time transport protocol.
Server Port
It refers to the port through which the client adds the device.
Enhanced SDK Service Port
It refers to the port through which the client adds the device. Certificate verification is required to ensure the secure access.
WebSocket Port
TCP-based full-duplex communication protocol port for plug-in free preview.
WebSockets Port
TCP-based full-duplex communication protocol port for plug-in free preview. Certificate verification is required to ensure the secure access.
Note
- Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by certain models.
- For device models that support that function, go to Configuration → Network → Advanced Settings → Network Service to enable it.
13.3 Port Mapping
By setting port mapping, you can access devices through the specified port.
Before You Start
When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports.
Steps
- Go to Configuration → Network → Basic Settings → NAT.
- Select the port mapping mode.
Auto Port Mapping
Refer to Set Auto Port Mapping for detailed information.
Manual Port Mapping
Refer to Set Manual Port Mapping for detailed information.
- Click Save.
- Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default name.
- Select the port mapping mode to Auto.
- Click Save.
Note
UPnP™ function on the router should be enabled at the same time.
13.3.2 Set Manual Port Mapping
Steps
- Check Enable UPnP™, and choose a friendly name for the device, or you can use the default name.
- Select the port mapping mode to Manual, and set the external port to be the same as the internal port.
- Click Save.
What to do next
Go to the router port mapping settings interface and set the port number and IP address to be the same as those on the device. For more information, refer to the router user manual.
13.3.3 Set Port Mapping on Router
The following settings are for a certain router. The settings vary depending on different models of routers.
Steps
- Select the WAN Connection Type.
- Set the IP Address, Subnet Mask and other network parameters of the router.
- Go to Forwarding → Virtual Severs, and input the Port Number and IP Address.
- Click Save.
Example
When the cameras are connected to the same router, you can configure the ports of a camera as 80, 8000, and 554 with IP address 192.168.1.23, and the ports of another camera as 81, 8001, 555, 8201 with IP 192.168.1.24.
text_image
108M Wireless Router Model No.: TL-WR641G / TL-WR642G Virtual Servers ID Service Port IP Address Protocol Enable 1 80 192.168.10. 23 ALL ✓ ✓ 2 8000 192.168.10. 23 ALL ✓ ✓ 3 554 192.168.10. 23 ALL ✓ ✓ 4 8200 192.168.10. 23 ALL ✓ ✓ 5 81 192.168.10. 24 ALL ✓ ✓ 6 8001 192.168.10. 24 ALL ✓ ✓ 7 555 192.168.10. 24 ALL ✓ ✓ 8 8201 192.168.10. 24 ALL ✓ ✓ Common Service Port: DNS(53) Copy to ID 1 ✓ Previous Next Clear All SaveFigure 13-1 Port Mapping on Router
Note
The port of the network camera cannot conflict with other ports. For example, some web management port of the router is 80. Change the camera port if it is the same as the management port.
13.4 SNMP
You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission.
Before You Start
Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port.
Steps
-
Go to the settings page: Configuration → Network → Advanced Settings → SNMP.
-
Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.
The SNMP version you select should be the same as that of the SNMP software.
And you also need to use the different version according to the security level required. SNMP v1 is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and if you use the third version, HTTPS protocol must be enabled.
-
Configure the SNMP settings.
-
Click Save.
13.5 Access to Device via Domain Name
You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can be mapped to a domain name resolution server to realize the network access via domain name.
Before You Start
Registration on the DDNS server is required before configuring the DDNS settings of the device.
Steps
-
Refer to TCP/IP to set DNS parameters.
-
Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS.
-
Check Enable DDNS and select DDNS type.
DynDNS
Dynamic DNS server is used for domain name resolution.
NO-IP
NO-IP server is used for domain name resolution.
-
Input the domain name information, and click Save.
-
Check the device ports and complete port mapping. Refer to Port to check the device port, and refer to Port Mapping for port mapping settings.
-
Access the device.
By Browsers Enter the domain name in the browser address bar to access the device.
By Client Software Add domain name to the client software. Refer to the client manual for specific adding methods.
13.6 Access to Device via PPPoE Dial Up Connection
This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of the device.
Steps
- Go to Configuration → Network → Basic Settings → PPPoE.
- Check Enable PPPoE.
- Set the PPPoE parameters.
Dynamic IP
After successful dial-up, the dynamic IP address of the WAN is displayed.
User Name
User name for dial-up network access.
Password
Password for dial-up network access.
Confirm
Input your dial-up password again.
- Click Save.
- Access the device.
By Browsers
Enter the WAN dynamic IP address in the browser address bar to access the device.
By Client Software
Add the WAN dynamic IP address to the client software. Refer to the client manual for details.
Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain Name for detail information.
13.7 Accessing via Mobile Client
Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive alarm notification and so on.
Note
Hik-Connect service should be supported by the camera.
13.7.1 Enable Hik-Connect Service on Camera
Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP software or Web browser.
Enable Hik-Connect Service via Web Browser
Follow the following steps to enable Hik-Connect Service via Web Browser.
Before You Start
You need to activate the camera before enabling the service.
Steps
- Access the camera via web browser.
- Enter platform access configuration interface. Configuration → Network → Advanced Settings → Platform Access
- Select Hik-Connect as the Platform Access Mode.
- Check Enable.
- Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
- Create a verification code or change the old verification code for the camera.
Note
The verification code is required when you add the camera to Hik-Connect service.
- Save the settings.
Enable Hik-Connect Service via SADP Software
This part introduces how to enable Hik-Connect service via SADP software of an activated camera.
Steps
- Run SADP software.
- Select a camera and enter Modify Network Parameters page.
-
Check Enable Hik-Connect.
-
Create a verification code or change the old verification code.
The verification code is required when you add the camera to Hik-Connect service.
- Click and read "Terms of Service" and "Privacy Policy".
- Confirm the settings.
13.7.2 Set Up Hik-Connect
Steps
-
Get and install Hik-Connect application by the following ways.
-
Visit https://appstore.hikvision.com to download the application according to your mobile phone system.
- Visit the official site of our company. Then go to Support → Tools → Hikvision App Store.
- Scan the QR code below to download the application.
If errors like "Unknown app" occur during the installation, solve the problem in two ways.
- Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting.
-
Visit https://appstore.hikvision.com/, and click Installation Help at the upper right corner of the interface to refer to the troubleshooting.
-
Start the application and register for a Hik-Connect user account.
- Log in after registration.
13.7.3 Add Camera to Hik-Connect
Steps
- Connect your mobile device to a Wi-Fi.
- Log into the Hik-Connect app.
- In the home page, tap "+" on the upper-right corner to add a camera.
- Scan the QR code on camera body or on the Quick Start Guide cover.
If the QR code is missing or too blur to be recognized, you can also add the camera by inputting the camera's serial number.
- Input the verification code of your camera.
Note
- The required verification code is the code you create or change when you enable Hik-Connect service on the camera.
-
If you forget the verification code, you can check the current verification code on Platform Access configuration page via web browser.
-
Tap Connect to a Network button in the popup interface.
-
Choose Wired Connection or Wireless Connection according to your camera function.
| Wireless Connection | Input the Wi-Fi password that your mobile phone has connected to, and tap Next to start the Wi-Fi connection process. (Locate the camera within 3 meters from the router when setting up the Wi-Fi.) |
| Wired Connection | Connect the camera to the router with a network cable and tap Connected in the result interface. |
Note
The router should be the same one which your mobile phone has connected to.
- Tap Add in the next interface to finish adding.
For detailed information, refer to the user manual of the Hik-Connect app.
13.8 Set ISUP
When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage the device, transmit data, and forward alarm information over public network.
Steps
- Go to Configuration → Network → Advanced Settings → Platform Access.
- Select ISUP as the platform access mode.
- Select Enable.
- Select a protocol version and input related parameters.
- Click Save.
Register status turns to Online when the function is correctly set.
13.9 Set ONVIF
If you need to access to the device through ONVIF protocol, you can configure the ONVIF user to enhance the network security.
Steps
- Go to Configuration → Network → Advanced Settings → Integration Protocol.
-
Check Enable ONVIF.
-
Click Add to configure the ONVIF user.
Delete Delete the selected ONVIF user.
Modify Modify the selected ONVIF user.
- Click Save.
- Optional: Repeat the steps above to add more ONVIF users.
13.10 Set Network Service
You can control the ON/OFF status of certain protocol as desired.
Steps
Note
This function varies according to different models.
- Go to Configuration → Network → Advanced Settings → Network Service.
- Set network service.
WebSocket & WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live view, image capture, digital zoom, etc. cannot be used.
If the device uses HTTP, enable WebSocket.
If the device uses HTTPS, enable WebSockets.
When you use WebSockets, select the Server Certificate.
Complete certificate management before selecting server certificate. Refer to Certificate Management for detailed information.
SDK Service & Enhanced SDK Service
Check Enable SDK Service to add the device to the client software with SDK protocol.
Check Enable Enhanced SDK Service to add the device to the client software with SDK over TLS protocol.
When you use Enhanced SDK Service, select the Server Certificate.
i Note
- Complete certificate management before selecting server certificate. Refer to Certificate Management for detailed information.
- When set up connection between the device and the client software, it is recommended to use Enhanced SDK Service and set the communication in Arming Mode to encrypt the data transmission. See the user manual of the client software for the arming mode settings.
TLS (Transport Layer Security)
The device offers TLS1.1 and TLS1.2. Enable one or more protocol versions according to your need.
Bonjour
Uncheck to disable the protocol.
3. Click Save.
13.11 Set Alarm Server
The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data transmission.
Steps
- Go to Configuration → Network → Advanced Settings → Alarm Server.
- Enter Destination IP or Host Name, URL, and Port.
- Select Protocol.
i Note
HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data transmission during communication.
- Click Test to check if the IP or host is available.
- Click Save.
13.12 TCP Acceleration
TCP acceleration is used to improve latency and reduce packet loss caused by network congestion in poor network condition, and guarantee the fluency of live view.
13.13 Traffic Shaping
Traffic shaping is used to shape and smooth video data packet before transmission.
It helps to improve latency and reduce packet loss caused by network congestion and ensure the video quality as well. Shaping level is configurable.
13.14 Set SRTP
The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) internet protocol, intended to provide encryption, message authentication and integrity, and replay attack protection to the RTP data in both unicast and multicast applications.
Steps
- Go to Configuration → Network → Advanced Settings → SRTP.
- Select Server Certificate.
- Select Encrypted Algorithm.
- Click Save.
i Note
- Only certain device models support this function.
- If the function is abnormal, check if the selected certificate is abnormal in certificate management.
Chapter 14 System and Security
It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters.
14.1 View Device Information
You can view device information, such as Device No., Model, Serial No. and Firmware Version.
Enter Configuration → System → System Settings → Basic Information to view the device information.
14.2 Restore and Default
Restore and Default helps restore the device parameters to the default settings.
Steps
- Go to Configuration → System → Maintenance → Upgrade & Maintenance.
- Click Restore or Default according to your needs.
Restore Reset device parameters, except user information, IP parameters and video format to the default settings.
Default Reset all the parameters to the factory default.
Be careful when using this function. After resetting to the factory default, all the parameters are reset to the default settings.
14.3 Search and Manage Log
Log helps locate and troubleshoot problems.
Steps
- Go to Configuration → System → Maintenance → Log.
- Set search conditions Major Type, Minor Type, Start Time, and End Time.
- Click Search.
The matched log files will be displayed on the log list.
- Optional: Click Export to save the log files in your computer.
14.4 Import and Export Configuration File
It helps speed up batch configuration on other devices with the same parameters.
Steps
- Export configuration file.
1) Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2) Click Device Parameters and input the encryption password to export the current configuration file.
3) Set the saving path to save the configuration file in local computer.
- Import configuration file.
1) Access the device that needs to be configured via web browser.
2) Click Browse to select the saved configuration file.
3) Input the encryption password you have set when exporting the configuration file.
4) Click Import.
14.5 Export Diagnose Information
Diagnose information includes running log, system information, hardware information.
Go to Configuration → System → Maintenance → Upgrade & Maintenance. Check desired diagnose information and click Diagnose Information to export corresponding diagnose information of the device.
14.6 Reboot
You can reboot the device via browser.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot.
14.7 Upgrade
Before You Start
You need to obtain the correct upgrade package.
Caution
DO NOT disconnect power during the process, and the device reboots automatically after upgrade.
Steps
- Go to Configuration → System → Maintenance → Upgrade & Maintenance.
- Choose one method to upgrade.
Firmware
Locate the exact path of the upgrade file.
Firmware Directory Locate the directory which the upgrade file belongs to.
- Click Browse to select the upgrade file.
- Click Upgrade.
14.8 View Open Source Software License
Go to Configuration → System → System Settings → About Device, and click View Licenses.
14.9 Set Live View Connection
It controls the remote live view connection amount.
Live view connection controls the maximun live view that can be streamed at the same time. Enter Configuration → System → Maintenance → System Service to set the upper limit of the remote connection number.
14.10 Time and Date
You can configure time and date of the device by configuring time zone, time synchronization and Daylight Saving Time (DST).
14.10.1 Synchronize Time Manually
Steps
- Go to Configuration → System → System Settings → Time Settings.
- Select Time Zone.
- Click Manual Time Sync..
-
Choose one time synchronization method.
-
Select Set Time, and manually input or select date and time from the pop-up calendar.
-
Check Sync. with computer time to synchronize the time of the device with that of the local PC.
-
Click Save.
14.10.2 Synchronize Time by Satellite
Note
This function varies depending on different devices.
Steps
-
Enter Configuration → System → System Settings → Time Settings.
-
Select Satellite Time Sync..
- Set Interval.
- Click Save.
14.10.3 Set NTP Server
You can use NTP server when accurate and reliable time source is required.
Before You Start
Set up a NTP server or obtain NTP server information.
Steps
- Go to Configuration → System → System Settings → Time Settings.
- Select Time Zone.
- Click NTP.
- Set Server Address, NTP Port and Interval.
Server Address is NTP server IP address.
- Click Test to test server connection.
- Click Save.
14.10.4 Set DST
If the region where the device is located adopts Daylight Saving Time (DST), you can set this function.
Steps
- Go to Configuration → System → System Settings → DST.
- Check Enable DST.
- Select Start Time, End Time and DST Bias.
- Click Save.
14.11 Set RS-485
RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data between the device and the computer or terminal when the communication distance is too long.
Before You Start
Connect the device and computer or terminal with RS-485 cable.
Steps
- Go to Configuration → System → System Settings → RS-485.
- Set the RS-485 parameters.
You should keep the parameters of the device and the computer or terminal all the same.
3. Click Save.
14.12 Security
You can improve system security by setting security parameters.
14.12.1 Authentication
You can improve network access security by setting RTSP and WEB authentication.
Go to Configuration → System → Security → Authentication to choose authentication protocol and method according to your needs.
RTSP Authentication
Digest and digest/basic are supported, which means authentication information is needed when RTSP request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device only supports digest authentication.
RTSP Digest Algorithm
MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.
WEB Authentication
Digest and digest/basic are supported, which means authentication information is needed when WEB request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device only supports digest authentication.
WEB Digest Algorithm
MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.
Refer to the specific content of protocol to view authentication requirements.
14.12.2 Set IP Address Filter
IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid the visits from the certain IP addresses.
IP address refers to IPv4.
Steps
- Go to Configuration → System → Security → IP Address Filter.
- Check Enable IP Address Filter.
- Select the type of IP address filter.
Forbidden IP addresses in the list cannot access the device.
Allowed Only IP addresses in the list can access the device.
- Edit the IP address filter list.
Add Add a new IP address or IP address range to the list.
Modify Modify the selected IP address or IP address range in the list.
Delete Delete the selected IP address or IP address range in the list.
- Click Save.
14.12.3 Set HTTPS
HTTPS is a network protocol that enables encrypted transmission and identity authentication, which improves the security of remote access.
Steps
- Go to Configuration → Network → Advanced Settings → HTTPS.
- Check Enable.
- Optional: Check HTTPS Browsing to access the device only via HTTPS protocol.
- Select a server certificate.
Note
- Complete certificate management before selecting server certificate. Refer to Certificate Management for detailed information.
-
If the function is abnormal, check if the selected certificate is abnormal in Certificate Management.
-
Click Save.
14.12.4 Security Audit Log
The security audit logs refer to the security operation logs. You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Security audit logs can be saved on device internal storage. The log will be saved every half hour after device booting. Due to limited storage space, you can also save the logs on a log server.
Search Security Audit Logs
You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Steps
i Note
This function is only supported by certain camera models.
- Go to Configuration → System → Maintenance → Security Audit Log.
- Select log types, Start Time, and End Time.
- Click Search.
The log files that match the search conditions will be displayed on the Log List.
- Optional: Click Export to save the log files to your computer.
Set Log Server
The log server should support syslog (RFC 3164) over TLS.
Before You Start
- Install client and CA certificates before configuration. Refer to Certificate Management for detailed information.
- Select certificates according to the requirement of the log server. If two-way authentication is required, select the CA certificate and the client certificate. If one-way authentication is required, select the CA certificate only.
Steps
- Check Enable Log Upload Server.
- Optional: Check Enable Encrypted Transmission if you want the log data to be encrypted.
- Input Log Server IP and Log Server Port.
- Optional: Select client certificate.
- Select CA certificate to the device.
- Click Test to test the settings.
- Click Save.
14.12.5 Set QoS
QoS (Quality of Service) can help improve the network delay and network congestion by setting the priority of data sending.
Note
QoS needs support from network device such as router and switch.
Steps
-
Go to Configuration → Network → Advanced Configuration → QoS.
-
Set Video/Audio DSCP, Alarm DSCP and Management DSCP.
Note
Network can identify the priority of data transmission. The bigger the DSCP value is, the higher the priority is. You need to set the same value in router while configuration.
- Click Save.
14.12.6 Set IEEE 802.1X
You can authenticate user permission of the connected device by setting IEEE 802.1X.
Go to Configuration → Network → Advanced Settings → 802.1X, and enable the function.
Select protocol and version according to router information. User name and password of server are required.
Note
- If you set the Protocol to EAP-TLS, select the Client Certificate and CA Certificate.
- If the function is abnormal, check if the selected certificate is abnormal in Certificate Management.
14.12.7 SSH
Secure Shell (SSH) is a cryptographic network protocol for operating network services over an unsecured network.
The SSH function is disabled by default.
Caution
Use the function with caution. The security risk of device internal information leakage exists when the function is enabled.
14.12.8 Control Timeout Settings
If this function is enabled, you will be logged out when you make no operation (not including viewing live image) to the device via web browser within the set timeout period.
Go to Configuration → System → Security → Advanced Security to complete settings.
14.12.9 Certificate Management
It manages the server/client certificates and CA certificate of the device.
Server Certificate/Client Certificate
i Note
The device has default self-signed server/client certificate installed. The certificate ID is default.
Create and Install Self-signed Certificate
Steps
-
Go to Configuration → System → Security → Certificate Management.
-
Click Create Self-signed Certificate.
-
Input certificate information.
i Note
The input certificate ID cannot be the same as the existing ones.
- Click OK to save and install the certificate.
The created certificate is displayed in the Server/Client Certificate list.
If the certificate is used by certain functions, the function name is shown in the column Functions.
- Optional: Click Certificate Property to see the certificate details.
Install Self-signed Request Certificate
You can send the self-signed certificate to a trusted third-party for the signature, and install the certificate to the device.
Before You Start
Create a self-signed certificate first. See Create and Install Self-signed Certificate for instructions.
Steps
-
Go to Configuration → System → Security → Certificate Management.
-
Select a self-signed certificate from the Server/Client Certificate list.
- Click Create Certificate Request.
- Input request information.
- Click OK.
The certificate request details are displayed in a pop-up window.
- Copy the request content and save it as a request file.
- Send the file to a trusted-third party for signature.
- After receiving the certificated sent back from the third-party, install it to the device.
1) Click Import.
2) Input Certificate ID.
The input certificate ID cannot be the same as the existed ones.
3) Click Browse to select the certificate file.
4) Select Self-signed Request Certificate.
5) Click OK.
The imported certificate is displayed in the Server/Client Certificate list.
If the certificate is used by certain function, the function name is shown in the column Functions.
- Optional: Click Certificate Property see the certificate details.
Install Other Authorized Certificate
If you already has an authorized certificate (not created by the device), you can import it to the device directly.
Steps
- Go to Configuration → System → Security → Certificate Management.
- Click Import.
- Input Certificate ID.
The input certificate ID cannot be the same as the existed ones.
- Click Browse to select the certificate file.
- Select Certificate and Key and select a Key Type according to your certificate.
Independent Key
If your certificate has a independent key, select this option.
Browse to select the private key and input the private-key password.
PKCS#12
If your certificate has the key in the same certificate file, select this option and input the password.
- Click OK.
The imported certificate is displayed in the Server/Client Certificate list.
If the certificate is used by certain function, the function name is shown in the column Functions.
Install CA Certificate
Before You Start
Prepare a CA certificate in advance.
Steps
-
Go to Configuration → System → Security → Certificate Management.
-
Input Certificate ID.
Note
The input certificate ID cannot be the same as the existing ones.
-
Click Browse to select the certificate file.
-
Click OK.
The imported certificate is displayed in the CA Certificate list.
If the certificate is used by certain functions, the function name is shown in the Functions column.
14.12.10 User and Account
Set User Account and Permission
The administrator can add, modify, or delete other accounts, and grant different permission to different user levels.
Caution
To increase security of using the device on the network, please change the password of your account regularly. Changing the password every 3 months is recommended. If the device is used in high-risk environment, it is recommended that the password should be changed every month or week.
Steps
-
Go to Configuration → System → User Management → User Management.
-
Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to users based on needs.
Administrator
The administrator has the authority to all operations and can add users and operators and assign permission.
User
Users can be assigned permission of viewing live video, setting PTZ parameters, and changing their own passwords, but no permission for other operations.
Operator
Operators can be assigned all permission except for operations on the administrator and creating accounts.
Modify Select a user and click Modify to change the password and permission.
Delete Select a user and click Delete.
Note
The administrator can add up to 31 user accounts.
3. Click OK.
Online Users
The information of users logging into the device is shown.
Go to Configuration → System → User Management → Online Users to view the list of online users.
Simultaneous Login
The administrator can set the maximum number of users logging into the system through web browser simultaneously.
Go to Configuration → System → User Management, click General and set Simultaneous Login.
Appendix A. Device Command
Scan the following QR code to get device common serial port commands.
Note that the command list contains the commonly used serial port commands for all Hikvision network cameras.
Appendix B. Device Communication Matrix
Scan the following QR code to get device communication matrix.
Note that the matrix contains all communication ports of Hikvision network cameras.
See Far, Go Further