DS-2DE5432IW-AE(S5) - Security Camera Hikvision - Free user manual and instructions

Product Type	E Series Network Speed Dome Camera
Model	DS-2DE5432IW-AE(S5)
Brand	Hikvision
Image Sensor	1/2.8" Progressive Scan CMOS
Resolution	5 MP (2560 × 1920)
Lens	Motorized zoom, 4.8 mm to 144 mm (30× optical zoom)
Pan Range	360° continuous
Tilt Range	-15° to 90° (auto-flip)
IR Distance	Up to 150 m (Smart IR)
Video Compression	H.265+/H.265/H.264+/H.264/MJPEG
Max. Frame Rate	50/60 fps @ 5 MP
Power Supply	DC 12 V or PoE+ (802.3at)
Power Consumption	Max. 18 W
Dimensions	Φ 164.5 mm × 295 mm (without bracket)
Weight	Approx. 2.0 kg
Ingress Protection	IP66
Key Functions	PTZ, Face Capture, Smart Intrusion Detection, Line Crossing, Audio/Visual Alarm, Hik-Connect
Storage	Micro SD/SDHC/SDXC card (up to 256 GB), NAS, FTP
Network Protocols	IPv4/IPv6, HTTP, HTTPS, TCP/IP, UDP, RTP, RTSP, RTCP, NTP, FTP, SMTP, SNMP, ISUP, ONVIF
Audio	Built-in mic and speaker, two-way audio, audio alarm
Operating Temperature	-40 °C to 60 °C
Maintenance & Cleaning	Use soft dry cloth for lens; avoid solvents; update firmware via web
Safety	Password protection, IP address filter, HTTPS encryption, 802.1X authentication
Spare Parts & Repairability	Refer to Hikvision service center; user-replaceable micro SD card

Frequently Asked Questions - DS-2DE5432IW-AE(S5) Hikvision

How do I activate the camera for the first time?

You can activate the device via web browser or SADP tool. Connect the camera to the same LAN as your PC, open a web browser and enter the default IP (192.168.1.64). Create a strong admin password (minimum 8 characters with upper/lower case, numbers, and special characters). For SADP, run the software, select the device, input and confirm the password, then click Activate.

What is the default IP address and how can I change it?

The default IP address is 192.168.1.64. To change it, go to Configuration → Network → TCP/IP after login, enter the new IP address, and save. Alternatively, use the SADP tool to modify the IP address.

How do I set up motion detection?

Go to Configuration → Event → Basic Event → Motion Detection. Enable it, draw detection areas on the live image, set sensitivity, arming schedule, and linkage methods (e.g., recording, email notification). You can enable Dynamic Analysis for Motion to highlight moving objects in green.

Can I use the camera with a mobile phone?

Yes, download the Hik-Connect app from the App Store or Google Play. Enable Hik-Connect service on the camera via web browser or SADP, set a verification code, then add the camera in the app by scanning the QR code or entering the serial number.

How to configure face capture?

Go to Configuration → Face Capture → Rule. Enable it, select Normal or Expert mode. Set detection area, mounting height, pupil distance, arming schedule, and linkage actions. The camera will automatically detect and capture faces when they meet the criteria.

What storage options are supported?

The camera supports local storage via micro SD card (up to 256 GB), NAS (SMB/CIFS), and FTP server. You can also record video to a network video recorder (NVR). Go to Configuration → Storage to configure each option.

How to reset the admin password if forgotten?

On the login page, click Forget Password. You can reset by answering the security question set during activation or via email verification. If neither is set, contact Hikvision support for a reset.

What PTZ functions are available?

The camera supports pan, tilt, zoom, presets (up to 512), patrol scans, pattern scans, privacy masks, smart tracking, and 3D positioning. You can control PTZ via the web interface, client software, or serial commands.

How do I update the firmware?

Download the latest firmware from the Hikvision website. Go to Configuration → System → Maintenance → Upgrade & Maintenance, click Browse to select the firmware file, then click Upgrade. Do not disconnect power during the process.

Is the camera weatherproof?

Yes, it has an IP66 rating, meaning it is dust-tight and protected against heavy water jets. It can operate in temperatures from -40 °C to 60 °C, making it suitable for outdoor use.

USER MANUAL DS-2DE5432IW-AE(S5) Hikvision

E Series Network Speed Dome

User Manual

Legal Information

©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

About this Manual

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website (https://www.hikvision.com/).

Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks

HIKVISION and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions.

Other trademarks and logos mentioned are the properties of their respective owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.

Contents

Chapter 1 Overview ...... 1

1.1 Product Introduction .... 1
1.2 Key Function 1
1.3 System Requirement .... 1

Chapter 2 Device Activation and Accessing .... 3

2.1 Activate Device 3
2.1.1 Activate Device via Web Browser 3
2.1.2 Activate via SADP 4

2.2 Access Device via Web Browser 5

2.2.1 Plug-in Installation 5
2.2.2 Admin Password Recovery 6
2.2.3 Illegal Login Lock 6

Chapter 3 Face Capture 7

3.1 Set Auto Face Capture Rule 7
3.1.1 Normal Mode Settings 7
3.1.2 Expert Mode Settings 8
3.2 Operate Manual Face Capture 9
3.3 Overlay and Capture 9
3.4 Face Capture Algorithm Parameters 10

Chapter 4 PTZ 12

4.1 PTZ Control 12
4.2 Set Preset 14
4.2.1 Special Presets 14
4.3 Set Patrol Scan 15
4.3.1 Set One-Touch Patrol 16
4.4 Set Pattern Scan 16

4.5 Set Limit 17
4.6 Set Initial Position 17
4.7 Set Scheduled Tasks 18
4.8 Set Park Action 18
4.8.1 Set One-Touch Park 18
4.9 Set Privacy Mask 19
4.10 Set Smart Tracking 19
4.11 Set Device Position 20
4.12 Set Power Off Memory 20
4.13 Set PTZ Priority 20
4.14 Set Rapid Focus 21

Chapter 5 Live View ...... 22

5.1 Live View Parameters 22

5.1.1 Start and Stop Live View 22
5.1.2 Aspect Ratio 22
5.1.3 Live View Stream Type 22
5.1.4 Quick Set Live View 22
5.1.5 Select the Third-Party Plug-in 23
5.1.6 Start Digital Zoom 23
5.1.7 Conduct Regional Focus 23
5.1.8 Conduct Regional Exposure 23
5.1.9 Count Pixel 24
5.1.10 Light 24
5.1.11 Operate Wiper 24
5.1.12 Lens Initialization 24
5.1.13 Track Manually 25
5.1.14 Conduct 3D Positioning 25
5.1.15 OSD Menu 25

5.1.16 Display Target Information on Live View 25
5.2 Set Transmission Parameters 26
5.3 Smart Display 27

Chapter 6 Video and Audio 28

6.1 Video Settings 28

6.1.1 Stream Type 28
6.1.2 Video Type 28
6.1.3 Resolution 28
6.1.4 Bitrate Type and Max. Bitrate 29
6.1.5 Video Quality 29
6.1.6 Frame Rate 29
6.1.7 Video Encoding 29
6.1.8 I-Frame Interval 31

6.2 Audio Settings 31

6.2.1 Audio Input 31
6.2.2 Audio Output 32
6.2.3 Environmental Noise Filter 32

6.3 Two-way Audio 32
6.4 ROI 33

6.4.1 Set ROI 33
6.4.2 Set Target Tracking ROI 33
6.4.3 Set Face Tracking ROI 34

6.5 Display Info. on Stream 34
6.6 Display Settings 34

6.6.1 Scene Mode 35
6.6.2 Image Parameters Switch 38
6.6.3 Mirror 39
6.6.4 Video Standard 39

6.7 OSD 39

Chapter 7 Video Recording and Picture Capture .... 41

7.1 Storage Settings 41

7.1.1 Set Memory Card 41
7.1.2 Set FTP 42
7.1.3 Set NAS 43

7.2 Video Recording 44

7.2.1 Record Automatically 44
7.2.2 Record Manually 45
7.2.3 Playback and Download Video 45

7.3 Capture Configuration 46

7.3.1 Capture Automatically 46
7.3.2 Capture Manually 46
7.3.3 View and Download Picture 47

Chapter 8 Event and Alarm 48

8.1 Basic Event 48

8.1.1 Set Motion Detection 48
8.1.2 Set Video Tampering Alarm 50
8.1.3 Set Exception Alarm 51
8.1.4 Set Alarm Input 52

8.2 Smart Event 52

8.2.1 Detect Audio Exception 52
8.2.2 Set Intrusion Detection 53
8.2.3 Set Line Crossing Detection 54
8.2.4 Set Region Entrance Detection 56
8.2.5 Set Region Exiting Detection 57
8.2.6 Set Object Removal Detection 58
8.2.7 Set Unattended Baggage Detection 59

Chapter 9 Arming Schedule and Alarm Linkage ...... 62

9.1 Set Arming Schedule 62
9.2 Linkage Method Settings 62

9.2.1 Trigger Alarm Output 62
9.2.2 FTP/NAS/Memory Card Uploading 63
9.2.3 Send Email 64
9.2.4 Notify Surveillance Center 65
9.2.5 Smart Tracking 65
9.2.6 Trigger Recording 65
9.2.7 Flashing Light 65
9.2.8 Audible Warning 66

Chapter 10 Network Settings ...... 67

10.1 TCP/IP 67

10.1.1 Multicast 68
10.1.2 Multicast Discovery 68

10.2 Port 68
10.3 Port Mapping 69

10.3.1 Set Auto Port Mapping 70
10.3.2 Set Manual Port Mapping 70
10.3.3 Set Port Mapping on Router 70

10.4 SNMP 71
10.5 Access to Device via Domain Name 72
10.6 Access to Device via PPPoE Dial Up Connection 72
10.7 Accessing via Mobile Client 73

10.7.1 Enable Hik-Connect Service on Camera 73
10.7.2 Set Up Hik-Connect 74
10.7.3 Add Camera to Hik-Connect 74
10.8 Set ISUP 75

10.9 Set ONVIF 76
10.10 Set Network Service 76
10.11 Set Alarm Server 77
10.12 TCP Acceleration 77
10.13 Traffic Shaping 77

Chapter 11 System and Security ...... 78

11.1 View Device Information 78
11.2 Restore and Default 78
11.3 Search and Manage Log 78
11.4 Import and Export Configuration File 79
11.5 Export Diagnose Information 79
11.6 Reboot 79
11.7 Upgrade 79
11.8 View Open Source Software License 80
11.9 Set Live View Connection 80
11.10 Time and Date 80

11.10.1 Synchronize Time Manually 80
11.10.2 Set NTP Server 80
11.10.3 Set DST 81

11.11 Set RS-485 81
11.12 Security 81

11.12.1 Authentication 82
11.12.2 Set IP Address Filter 82
11.12.3 Set HTTPS 83
11.12.4 Security Audit Log 84
11.12.5 Set QoS 85
11.12.6 Set IEEE 802.1X 85
11.12.7 User and Account 86

Appendix A. Device Command 88

Appendix B. Device Communication Matrix 89

Chapter 1 Overview

1.1 Product Introduction

E Series Network Speed Dome is an integration of the HD zoom camera and the PT module, ideal for remote monitoring. The device is easy to install and operate. The device has basic functions, such as presets and scans. Through Ethernet control, the device is able to compress and transmit images to multiple users. With network attached storage (NAS), the device is able to store and retrieve data easily.

The device is well suited for HD monitoring in various places, such as rivers, forests, roads, railways, airports, ports, oil fields, posts, squares, parks, scenic areas, streets, stations, stadiums, residential blocks, prisons, libraries, shopping malls, hotels, government buildings, museums, and banks.

1.2 Key Function

The key functions of the device are as follows. Actual functions may vary for different models. You can enable the functions as you need.

Audio and Visual Alarm

The device supports flashing light alarm and audio alarm to warn intruders off.

Face Capture

The device captures human faces and uploads the pictures to the center.

Event Function

The device detects basic events and multiple smart events.

PTZ Function

The device supports PTZ functions, such as presets, scans, patrol, and power-off memory.

1.3 System Requirement

Your computer should meet the requirements for proper visiting and operating the product.

Recommended Specifications

Operating System Microsoft Windows XP/ Windows 7/ Windows 8/ Windows 10

Mac OS 10.13 or later

CPU Intel ^® Pentium ^® IV 3.0 GHz or higher

RAM 1 G or higher

Recommended Specifications

Display 1024 × 768 resolution or higher

Web Browser Internet Explorer 8.0 to 11.0, Apple Safari 12 and above version, Mozilla

Firefox 52 and above version, Google Chrome 57 and above version.

Chapter 2 Device Activation and Accessing

To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network.

Note

Refer to the user manual of the software client for the detailed information about the client software activation.

2.1 Activate Device

The device need to be activated by setting a strong password before use. This part introduces activation using different client tools.

2.1.1 Activate Device via Web Browser

Use web browser to activate the device. For the device with the DHCP enabled by default, use SADP software or PC client to activate the device.

Before You Start

Make sure your device and your PC connect to the same LAN.

Steps

1. Change the IP address of your PC to the same subnet as the device.

The default IP address of the device is 192.168.1.64.

1. Open a web browser and input the default IP address.

2. Create and confirm the admin password.

Caution

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Click OK to complete activation and enter Live View page.

2. Modify IP address of the camera.

1) Enter IP address modification page. Configuration → Network → TCP/IP
2) Change IP address.
3) Save the settings.

2.1.2 Activate via SADP

SADP is a tool to detect, activate and modify the IP address of the device over the LAN.

Before You Start

• Get the SADP software from the supplied disk or the official website http://www.hikvision.com/, and install the SADP according to the prompts.
• The device and the PC that runs the SADP tool should belong to the same subnet.

The following steps show how to activate one device and modify its IP address. For batch activation and IP address modification, refer to User Manual of SADP for details.

Steps

1. Run the SADP software and search the online devices.
2. Find and select your device in online device list.
3. Input new password (admin password) and confirm the password.

Caution

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

4. Click Activate to start activation.

SADP Total number of online devices 9 Export Refresh I Activate the Device The device is not activated. Select inactive device. Input and confirm password.

Status of the device becomes Active after successful activation.

5. Modify IP address of the device.

1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP.
3) Input the admin password and click Modify to activate your IP address modification.

2.2 Access Device via Web Browser

Before You Start

Check the system requirement to confirm that the operating computer and web browser meets the requirements. See System Requirement.

Steps

1. Open the web browser.
2. Input IP address of the device to enter the login interface.
3. Input user name and password.

Note

Illegal login lock is activated by default. If admin user performs seven failed password attempts (five attempts for user/operator), the IP address is blocked for 30 minutes. If illegal login lock is not needed, go to Configuration → System → Security → Security Service to turn it off.

4. Click Login.

1. Download and install appropriate plug-in for your web browser.

For IE based web browser, webcomponents and ^TM are optional. For non-IE based web browser, webcomponents, ^TM , VLC and MJEPG are optional.

2.2.1 Plug-in Installation

Certain operation systems and web browser may restrict the display and operation of the device function. You should install plug-in or complete certain settings to ensure normal display and operation. For detailed restricted function, refer to the actual device.

Operating System Web B	Browser Operation
Windows Internet Explorer 8 to	11 Follow pop-up prompts to	complete plug-in installation.
Windows 7 and above version G	Google Chrome 57+Mozilla Firefox 52+	Click → Download Plug-in download and install plug-in.
Mac OS Google Chrome 57+	Mozilla Firefox 52+Mac Safari 12+	Plug-in installation is not required.Go to Configuration → Network → Advanced Settings → Network Service to enable WebSocket or Websockets for normal view. Display and operation of certain functions

Operating System Web Browser Operation
	are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device.

The device only supports Windows and Mac OS system and do not support Linux system.

2.2.2 Admin Password Recovery

If you forget the admin password, you can reset the password by clicking Forget Password on the login page after completing the account security settings.

You can reset the password by setting the security question or email.

When you need to reset the password, make sure that the device and the PC are on the same network segment.

Security Question

You can set the account security during the activation. Or you can go to Configuration → System → User Management, click Account Security Settings, select the security question and input your answer.

You can click Forget Password and answer the security question to reset the admin password when access the device via browser.

Email

You can set the account security during the activation. Or you can go to Configuration → System → User Management, click Account Security Settings, input your email address to receive the verification code during the recovering operation process.

2.2.3 Illegal Login Lock

It helps to improve the security when accessing the device via Internet.

Go to Configuration → System → Security → Security Service, and enable Enable Illegal Login Lock.

With the function enabled, the device is locked after 7 continuous failed login attempts.

Chapter 3 Face Capture

Face capture function detects and captures faces in surveillance scenes. When the grading of the detected face exceeds an algorithm-defined value, the PTZ camera channel captures the face and triggers linkage actions. Set up rule and parameters before using the function.

Note

• For certain device models, you need to select Face Capture on VCA Resource page first.
• This function is only supported by certain device models.

3.1 Set Auto Face Capture Rule

After set the face capture rules and algorithm parameters, the device captures faces and trigger linkage actions automatically.

Steps

1. Go to Configuration → Face Capture → Rule.
2. Check Enable.
3. Select a configuration mode.

Normal One detection scene is allowed to set. The device captures face in the scene in set arming schedule. See Normal Mode Settings for details. Expert The device can patrol among the detection scenes and capture face images. Detection scenes and patrol schedule should be set in advance. See Expert Mode Settings for details.

4. Click Save.

What to do next

Go to Picture to search and view the captured pictures.

Go to Smart Display to see currently captured face pictures.

3.1.1 Normal Mode Settings

Steps

1. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.
   Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.

2. Use PTZ control panel or click 🔒 to locate a scene with a face.

3. Click ☐ and draw a detection area on live image.

4. Input Mounting Height of the device.

5. Input or draw the min. pupil distance and the max. pupil distance.

The Min. Pupil Distance and the Max. Pupil Distance are used to improve detection accuracy. Only targets whose pupil distance are between the maximum distance and the minimum distance trigger the capture.

Click □ and □ to draw the distance on live image, or input values in the text fields of Min. Pupil Distance and Max. Pupil Distance.

1. Click Save.

2. Set arming schedule. See Set Arming Schedule.

3. Set linkage method. See Linkage Method Settings.

3.1.2 Expert Mode Settings

Steps

1. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.

Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.

1. Input Mounting Height of the device.

2. Set detection scenes and detection areas.

1) Select a detection scene.
2) Adjust the live image to a desired scene. You can use PTZ control buttons or click to locate a scene with a face.
3) Click ☐, and draw a detection area on live image.
4) Input or draw the min. pupil distance and the max. pupil distance.

The Min. Pupil Distance and the Max. Pupil Distance are used to improve detection accuracy. Only targets whose pupil distance are between the maximum distance and the minimum distance trigger the capture.

Click □ and □ to draw the distance on live image, or input values in the text fields of Min. Pupil Distance and Max. Pupil Distance.

5) Click Save.
6) Repeat above steps to set other detection scenes and areas.

1. Set patrol schedule.

1) Click Patrol Schedule.
2) Draw time bars as desired.
3) Click a time bar and click Configuration.
4) Edit patrol path and input dwell time for each detection scene.

+	Add a detection scene to the patrol path.
↓ ↑	Adjust the order of the scenes.
×	Delete the detection scene.

5) Click Save.

1. Set linkage method. See Linkage Method Settings.

3.2 Operate Manual Face Capture

Capture the target face manually in live view image.

Steps

1. Click Live View.
2. Click 📁 to start manual face capture.
3. Draw a frame to select the target face in live view image.
   The captured picture can be uploaded to the center.
4. Click the icon again to stop manual face capture.

3.3 Overlay and Capture

Choose to configure capture parameters and the information you want to display on stream and picture.

Display on Stream

Display smart information on stream, including the target and rules information.

Display on Picture

Overlay the alarm picture with target information.

Target Picture Settings

You can set the face picture type by selecting Custom, Head Shot, Half-Body Shot, or Full-Body Shot. If you select Custom, you can define detailed picture width and height of a picture freely. If the captured pictures should have the same picture height, check Fixed Value and input desired picture height.

Background Picture Settings

Comparing to target picture, background picture is the scene image offers extra environmental information. You can set the background picture quality and resolution. If the background image need to be uploaded to surveillance center, check Background Upload.

Camera Information

Enter Device No. and Camera Info in order to manage the monitoring device.

Text Overlay

You can check desired items and adjust their order to display on captured pictures by clicking

3.4 Face Capture Algorithm Parameters

It is used to set and optimize the parameters of the algorithm library for face capture.

Face Capture Version

It refers to the current algorithm version, which cannot be edited.

Detection Parameters

Generation Speed

The speed to identify a target can be set by adjusting the slider, ranging from 1 to 5. The higher the value is, the faster the target will be recognized. The default value is recommended.

Sensitivity

The sensitivity to identify a target can be set by adjusting the slider, ranging from 1 to 5. The higher the value is, the easier a face will be detected, and the higher possibility of misinformation would be. The default value of 3 is recommended.

Capture Parameters

Upload Feature

Feature stands for the feature information the algorithm can tell from face pictures. For example, gender, facial expression, wearing glasses or not, etc. Check the function to upload the information.

Best Shot

The device captures the target picture with the highest score after setting the parameters.

Capture Times

It refers to the capture times a face will be captured during its stay in the detection area.

Capture Threshold

It refers for the quality of face to trigger capture and alarm. Higher value means better quality should be met to trigger capture and alarm.

Quick Shot

The device captures the target picture once the score of the captured face exceeds the Quick Shot Threshold during the Max. Capture Interval. Otherwise, the device selects and uploads the picture with the highest score during the Max. Capture Interval.

Quick Shot Threshold

It refers to the quality of face to trigger quick shot.

Max. Capture Interval

It describes the max. time occupation for one quick shot.

Capture Times

It refers to the capture times a face will be captured during its stay in the configured area.

Unlimited

The device keeps capturing the target face, which exceeds the Quick Shot Threshold during the Max. Capture Interval.

Limited

The device captures the target face according to the set times.

Face Exposure

Enable the function, and the device automatically adjusts exposure level when human faces appear in the scene.

Reference Brightness

It refers to the reference brightness of a face in the face exposure mode. If a face in the actual scene is brighter than the set reference brightness, the device lower the exposure level. If a face in the actual scene is darker than the set reference, the device increases the exposure level.

Minimum Duration

The extra time the device keeps the face exposure level after the face disappears in the scene.

Face Filtering

Face Filtering Time

It means the time interval between the camera detecting a face and taking a capture action. If the detected face stays in the scene for less than the set filtering time, capture will not be triggered. For example, if the face filtering time is set as 5 seconds, the camera will capture the detected face when the face keeps staying in the scene for 5 seconds.

Restore Default

Click Restore to restore all the settings in advanced configuration to the factory default.

Chapter 4 PTZ

PTZ is an abbreviation for pan, tilt, and zoom. It means the movement options of the camera.

4.1 PTZ Control

In live view interface, you can use the PTZ control buttons to control the device panning, tilting, and zooming.

PTZ Control Panel

	Click and hold the directional button to pan/tilt the device. i Note • You can set Keyboard Control Speed in Configuration → PTZ → Basic Settings . The speed of pan/tilt movement in live view is based on this speed level. • You can set Max. Tilt-angle in Configuration → PTZ → Basic Settings to limit tilt movement range.
[1066]	Click the button, then the device keeps panning. i Note You can set Auto Scan Speed in Configuration → PTZ → Basic Settings . The higher the value you set, the faster the device pans.
[5A8C]	Drag the slider to adjust the speed of pan/tilt movement.

Note

You can set Manual Control Speed in Configuration → PTZ → Basic Settings.

CompatibleThe control speed is same as Keyboard	Control Speed.
Pedestrian Choose Pedestrian when you monitor	the pedestrians.
Non-motor Vehicle Choose Non-motor Vehicle when you monitor the non-motor vehicles.
Motor Vehicle Choose Motor Vehicle when you monitor the motor vehicles.
Auto You are recommended to set it as Auto when the application scene of the speed dome is complicated.

To avoid blurred image resulted from fast zoom, you can check Enable Proportional Pan in Configuration → PTZ → Basic Settings. If you enable this function, the pan/tilt speed change according to the amount of zoom. When there is a large amount of zoom, the pan/tilt speed will be slower for keeping the image from moving too fast on the live view image.

Zoom in/out

^+	Click the button, and the lens zooms in.
^-	Click the button, and the lens zooms out.

i Note

• You can set Zooming Speed in Configuration → PTZ → Basic Settings. The higher the value is, the faster the zooming speed is.
• You can set Zoom Limit in Configuration → Image → Display Settings → Other to limit the maximum value of the total zoom (digital zoom and optical zoom).

Focus

	Click the button, then the lens focuses near and the object nearby gets clear.
	Click the button, then the lens focuses far and the object far away gets clear.

Iris

	When the image is too dark, click the button to enlarge the iris.
	When the image is too bright, click the button to stop down the iris.

4.2 Set Preset

A preset is a predefined image position. For the defined preset, you can call the preset No. to view the position.

Steps

1. Click to show the setting panel, and click

2. Use the PTZ control buttons to move the lens to the desired position.

3. Select a preset number from the preset list, and click ✿ to finish the setting.

Some presets are predefined with special command. You can only call them but not configure them.

1. Repeat the steps above to set multiple presets.

Click the button to call the preset.

Click the button to delete the preset.

You can delete all presets in Configuration → PTZ → Clear Config. Click Clear All Presets, and click Save.

What to do next

Go to Configuration → PTZ → Basic Settings to set preset freezing and preset speed.

After enabling preset freezing, the live image switches directly from one preset to another, without showing the areas between these two scenes. It also guarantees the masked area will not be seen when the device is moving.

4.2.1 Special Presets

You can call the following presets with special demands to enable corresponding functions.

Preset No.	FunctionPreset No. Function
33 Auto flip48 Alarm light off
34 Back to origin 92 Set manual limits
35 Call patrol 1 93 Save manual limits
36 Call patrol 2 94 Remote reboot
37 Call patrol 3 95 Call OSD menu
38 Call patrol 4 96 Stop a scan

Preset No. Function	Preset No. Function
39 Day mode 97 Start random scan
40 Night mode 98 Start frame scan
41 Call pattern 1 99 Start auto scan
42 Call pattern 2 100 Start tilt scan
43 Call pattern 3 101 Start panorama scan
44 Call pattern 4 102 Call patrol 5
45 One-touch patrol 103 Call patrol 6
46 Day/Night Mode 104 Call patrol 7
47 Alarm light on 105 Call patrol 8

4.3 Set Patrol Scan

Patrol scan is a function to automatically move among multiple presets.

Before You Start

Make sure that you have defined more than one presets. See Set Preset for detailed configuration.

Steps

1. Click to show the setting panel, and click ☑ to enter patrol setting interface.

2. Select a patrol number from the list and click

3. Click + to add presets.

Preset

Select predefined preset.

Speed

Set the speed of moving from one preset to another.

Time

It is the duration staying on one patrol point.

✗ Delete the presets in patrol.

Adjust the preset order.

Note

A patrol can be configured with 32 presets at most, and 2 presets at least.

1. Click OK to finish a patrol setting.

2. Repeat the steps above to configure multiple patrols.

3. Operate patrols.

▶ Call the patrol.
■ Stop patrolling.
✗ Delete the patrol.
Set the patrol.

You can delete all patrols in Configuration → PTZ → Clear Config. Click Clear All Patrols, and click Save.

4.3.1 Set One-Touch Patrol

The device automatically adds presets to one patrol path and starts patrol scan.

Steps

1. Set two or more presets among preset No.1 to preset No.32. For setting presets, refer to Set Preset.

The device will automatically add presets to patrol path No.8.

1. Choose one of the following methods to enable the function.

2. Click Ⓤ.

3. Call patrol path No.8.
4. Select and call preset No.45.

4.4 Set Pattern Scan

The device can move as the recorded pattern.

Steps

1. Click to show the PTZ control panel, and click

2. Select one pattern scan path that needs to be set.

3. Click to start recording pattern scan.

4. Click PTZ control buttons as demands.

Recording stops when the space for pattern scan is 0%.

1. Click ☐ to complete one pattern scan path settings.

2. Click to call pattern scan.

Stop pattern scan.
Reset pattern scan path.
✗ Delete the selected pattern scan.

Note

If you need to delete all the pattern scans, go to Configuration → PTZ → Clear Config, and check Clear All Patterns, and click Save.

4.5 Set Limit

The device can only move within the limited range.

Steps

1. Go to Configuration → PTZ → Limit.
2. Select Limit Type.

Manual Stops

It refers to the movement range limit when you control the device manually.

Scan Stops

It refers to the movement range limit when the device scans automatically.

Note

Scan limit is only supported by the device that has scan function.

1. Click Set and set limits according to the prompt on the live image.
2. Optional: Click Clear to clear the limit settings of the selected mode.
3. Click Save.
4. Check Enable Limit.

Note

If you need to cancel all the set patrol paths, go to Configuration → PTZ → Clear Config, select Clear All PTZ Limited, and click Save.

Result

The device can only move within the set region after saving the settings.

4.6 Set Initial Position

Initial position refers to the relative initial position of the device azimuth. You can set the initial position if you need to select one point in the scene as the base point.

Steps

1. Go to Configuration → PTZ → Initial Position.
2. Move the device to the needed position by manually controlling the PTZ control buttons.
3. Click Set to save the information of initial position.

Call The device moves to the set initial position.

Clear Clear the set initial position.

4.7 Set Scheduled Tasks

You can set the device to perform a certain task during a certain period.

Steps

1. Go to Configuration → PTZ → Scheduled Tasks.
2. Check Enable Scheduled Task.
3. Select the task type and set the period. For setting the period, refer to Set Arming Schedule.
4. Repeat step 3 to set more than one scheduled tasks.

5. Set Park Time. During the set task period, if you operate the device manually, the scheduled task will be suspended. When the manual operation is over, the device will continue to perform the scheduled task after the set park time.

6. Click Save.

If you want to clear all scheduled tasks, go to Configuration → PTZ → Clear Config, check Clear All Scheduled Tasks, and click Save.

4.8 Set Park Action

You can set the device to perform an action (for example, preset or patrol) or return to a position after a period of inactivity (park time).

Before You Start

Set the action type first. For example, if you want to select patrol as park action, you should set the patrol. For setting patrols, refer to Set Patrol Scan.

Steps

1. Go to Configuration → PTZ → Park Action and check Enable Park Action.
2. Set Park Time, the inactive time before the device starts the park action.
3. Select Action Type according to your needs.
4. Click Save.

4.8.1 Set One-Touch Park

This function is used to start park instantly.

Steps

1. Refer to Set Park Action to set a park action.

2. Choose from the following methods to start one-touch park.

3. Click

4. Call Preset No. 32.

4.9 Set Privacy Mask

Privacy mask enables you to cover certain areas on the live image to prevent certain spots in the surveillance area from being live viewed and recorded.

Steps

1. Go to Configuration → PTZ → Privacy Mask.
2. Check Enable Privacy Masks.
3. Adjust the live image to the target scene via PTZ control buttons.
4. Draw the area.

Draw Area Click Draw Area, and click on the live view	viewimage to determine the boundary of the mask.
Stop Drawing	ClickStop Drawing after drawing the mask.

1. Click Add.

It is listed in Privacy Mask List.

1. Edit Name, Type, and Active Zoom Ratio on your demand.

Active Zoom Ratio

When the actual zoom ratio is less than the set active zoom ratio, the set area can not be covered. When the actual zoom ratio is greater than the set active zoom ratio, the privacy mask is valid. The maximum value of active zoom ratio depends on the camera module.

1. Repeat the steps above to set other privacy masks.
2. ClickSave.

4.10 Set Smart Tracking

The function allows the device detecting and tracking the moving targets in the scene. The target stays in the center of the live image with a predefined size during the tracking process.

Steps

1. Go to Configuration → PTZ → Smart Tracking.
2. Check Enable Smart Tracking
3. Set the Duration. The device stops tracking when the duration time is up.
4. Select a target in the live image and adjust the PTZ buttons to see the target at desired size.
5. Click Set Zoom Ratio. The device tracks the target at a fixed zoom ratio.
6. Click Save.

4.11 Set Device Position

Before You Start

Go to Configuration → PTZ → Basic Settings → PTZ OSD to enable PT Status display.

Use other direction indicating devices to find the North at the device location.

Steps

1. Go to Configuration → PTZ → Position Settings.

2. Manually set device direction by selecting the PT Mode as Manual.

1) Adjust the tilt position of the device to 0 by controlling the up arrow and down arrow on the PTZ panel.
2) Adjust the pan position to show the live view of the north direction by controlling the left arrow and right arrow on the PTZ panel.
3) Click Set as North.

1. Input the longitude and latitude of the device manually.

2. Click Save.

What to do next

If you lost direction when operating the device, you can click Point to North to call the north position that is saved in the device.

4.12 Set Power Off Memory

This function can resume the previous PTZ status of device after it restarting from a power-off.

Steps

1. Go to Configuration → PTZ → Basic Settings.

2. Select Resume Time Point. When the device stays at one position for the set resume time point or more, the position is saved as a memory point. The device returns to the last memory point when it restarts.

3. Click Save.

4.13 Set PTZ Priority

The function can set the PTZ priority of different signals.

Steps

1. Go to Configuration → PTZ → Prioritize PTZ.

2. Set the priority signal and delayed time.

Network

The network signal controls the device with priority.

RS-485

The RS-485 signal controls the device with priority.

Delay

It refers to the time interval of PTZ operation controlled by different signals. When the operation with high priority is finished, the low priority signal controls the device after the setting interval.

1. Click Save.

4.14 Set Rapid Focus

Rapid focus is a function to reduce time of focusing comparing with that of normal focusing. To use the function, calibration should be done first. Rapid focus may not be supported by certain device models.

Steps

1. Go to Configuration → PTZ → Rapid Focus.

2. Add scenes for calibration.

1) Adjust the live image to a desired scene via PTZ control buttons, and click Add.
2) Set the Rate and the Calibration Point Amount of the added scene.

More calibration points may increase calibration accuracy, but more focusing time is required. The default amount is recommended.

1. Select the scene to display the calibration line.

A red line displays on live image.

1. Adjust the length and position of the line by dragging its two endpoints.

The red line is recommended to stay in the center of the scene and to cover ground at the same time.

Double click the image to enter full screen mode.

1. Click Start Calibration.

Calibration status displays on the live image.

1. Repeat to add other scenes and complete the calibration.
2. Check Enable Height Compensation if the mounting height of the device is lower than 3 meters.
3. Check Enable after successful calibration.
4. Click Save.

Chapter 5 Live View

It introduces the live view parameters, function icons and transmission parameters settings.

5.1 Live View Parameters

The supported functions vary depending on the model.

5.1.1 Start and Stop Live View

Click Live View. Click ▶ to start live view. Click ▶ to stop live view.

5.1.2 Aspect Ratio

Aspect Ratio is the display ratio of the width to height of the image.

• 4:3 refers to 4:3 window size.
• refers to 16:9 window size.
• refers to original window size.
• refers to self-adaptive window size.
• refers to original ratio window size.

5.1.3 Live View Stream Type

Select the live view stream type according to your needs. For the detailed information about the stream type selection, refer to Stream Type.

5.1.4 Quick Set Live View

It offers the quick access to the display settings, OSD, and video/audio on live view page.

Steps

1.

Click and click General to show quick setup page.

1. Set display settings, OSD, and video/audio.

2. For parameter explanation and instructions of display settings, see Display Settings.

3. For parameter explanation and instructions of OSD settings, see OSD.
4. For parameter explanation and instructions of audio and video settings, see Video and Audio.

5.1.5 Select the Third-Party Plug-in

When the live view cannot display via certain browsers, you can change the plug-in for live view according to the browser.

Steps

1. Click Live View.

2. Click ☐ to select the plug-in.

3. When you access the device via Internet Explorer, you can select Webcomponents or QuickTime.

4. When you access the device via the other browsers, you can select Webcomponents, QuickTime, VLC or MJPEG.

5.1.6 Start Digital Zoom

It helps to see a detailed information of any region in the image.

Steps

1. Click to enable the digital zoom.
2. In live view image, drag the mouse to select the desired region.
3. Click in the live view image to back to the original image.

5.1.7 Conduct Regional Focus

You can enable the function to focus on certain area.

Steps

1. Click to enable regional focus.
2. Drag the mouse on the live view to draw a rectangle as the desired focus area.
3. Click ✉ to disable this function.

5.1.8 Conduct Regional Exposure

When the brightness of live view is not balanced, you can enable this function to optimize the exposure of the selected image region.

Steps

1. Click to enable regional exposure.
2. Drag the mouse on the live view to draw a rectangle as the desired exposure area.
3. Click ✿ to disable this function.

5.1.9 Count Pixel

It helps to get the height and width pixel of the selected region in the live view image.

Steps

1. Click ☐ to enable the function.

2. Drag the mouse on the image to select a desired rectangle area.

The width pixel and height pixel are displayed on the bottom of the live view image.

5.1.10 Light

Click to turn on or turn off the illuminator.

5.1.11 Operate Wiper

For the device that has a wiper, you can control the wiper via web browser.

Steps

1. Go to wiper setting page: Configuration → PTZ → Wiper.

2. Select a wiper mode.

One The wiper wipes one time when you click on live view page.

Time

Cycle The wiper works on schedule at set wiping interval. Click on live view to start wiping.

Duration

The schedule in which the wiper is ready to work.

Interval

The interval between two secessive wiping actions.

Auto

Auto mode is only available for device that supports rain-sensing auto wiper.

In auto mode, the wiper works when rain drops on the window.

5.1.12 Lens Initialization

Lens initialization is used on the device equipped with motorized lens. The function can reset lens when long time zoom or focus results in blurred image. This function varies according to different models.

Click to operate lens initialization.

5.1.13 Track Manually

In live view, manually select a target for the device to track.

Steps

1. Click 📋 on the toolbar of the live view page.
2. Click a moving object in the live image.

The camera tracks the target and keep it in the center of live view image.

5.1.14 Conduct 3D Positioning

3D positioning is to relocate the selected area to the image center.

Steps

1. Click Ⓓ to enable the function.

2. Select a target area in live image.

3. Left click on a point on live image: the point is relocated to the center of the live image. With no zooming in or out effect.

4. Hold and drag the mouse to a lower right position to frame an area on the live: the framed area is zoomed in and relocated to the center of the live image.

5. Hold and drag the mouse to an upper left position to frame an area on the live: the framed area is zoomed out and relocated to the center of the live image.

6. Click the button again to turn off the function.

5.1.15 OSD Menu

When network access is unavailable, you can call the Preset No.95 to show OSD menu to start device configuration.

Click direction buttons or and to move up and down.

Click Ⓞ to confirm your selection.

5.1.16 Display Target Information on Live View

Go to Configuration → Local → Live View Parameters for settings.

Related smart function should be configured and enabled in advance.

Display POS Information

POS information refers to the target features, such as target ID, etc. Supported POS information types varies according to device models.

5.2 Set Transmission Parameters

The live view image may be displayed abnormally according to the network conditions. In different network environments, you can adjust the transmission parameters to solve the problem.

Steps

1. Go to Configuration → Local.
2. Set the transmission parameters as required.

Protocol

TCP

TCP ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected. It is suitable for the stable network environment.

UDP

UDP is suitable for the unstable network environment that does not demand high video fluency.

MULTICAST

MULTICAST is suitable for the situation that there are multiple clients. You should set the multicast address for them before selection.

For detailed information about multicast, refer to Multicast.

HTTP

HTTP is suitable for the situation that the third-party needs to get the stream from the device.

Play Performance

Shortest Delay

The device takes the real-time video image as the priority over the video fluency.

Balanced

The device ensures both the real-time video image and the fluency.

Fluent

The device takes the video fluency as the priority over teal-time. In poor network environment, the device cannot ensure video fluency even the fluency is enabled.

Custom

You can set the frame rate manually. In poor network environment, you can reduce the frame rate to get a fluent live view. But the rule information may cannot display.

1. Click OK.

5.3 Smart Display

This function displays real time images captured by certain smart functions.

Note

To use this function, you should first enable and configure certain smart functions.

You can change the layout of the display page. Click and check the display content you need to add to the layout.

Chapter 6 Video and Audio

This part introduces the configuration of video and audio related parameters.

6.1 Video Settings

This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution.

Go to setting page: Configuration → Video/Audio → Video.

6.1.1 Stream Type

For device supports more than one stream, you can specify parameters for each stream type.

Main Stream

The stream stands for the best stream performance the device supports. It usually offers the best resolution and frame rate the device can do. But high resolution and frame rate usually means larger storage space and higher bandwidth requirements in transmission.

Sub Stream

The stream usually offers comparatively low resolution options, which consumes less bandwidth and storage space.

Other Streams

Steams other than the main stream and sub stream may also be offered for customized usage.

6.1.2 Video Type

Select the content (video and audio) that should be contained in the stream.

Video

Only video content is contained in the stream.

Video & Audio

Video content and audio content are contained in the composite stream.

6.1.3 Resolution

Select video resolution according to actual needs. Higher resolution requires higher bandwidth and storage.

6.1.4 Bitrate Type and Max. Bitrate

Constant Bitrate

It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image.

Variable Bitrate

It means that the device automatically adjust the bitrate under the set Max. Bitrate. The compression speed is slower than that of the constant bitrate. But it guarantees the image quality of complex scenes.

6.1.5 Video Quality

When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according to actual needs. Note that higher video quality requires higher bandwidth.

6.1.6 Frame Rate

The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second (fps).

A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Note that higher frame rate requires higher bandwidth and larger storage space.

6.1.7 Video Encoding

It stands for the compression standard the device adopts for video encoding.

Note

Available compression standards vary according to device models.

H.264

H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without compressing image quality, it increases compression ratio and reduces the size of video file than MJPEG or MPEG-4 Part 2.

H.264+

H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.264, H.264+ reduces storage by up to 50% with the same maximum bitrate in most scenes.

When H.264+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max. average bitrate should not be higher than max. bitrate.

i Note

When H.264+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.

H.265

H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression standard. In comparison to H.264, it offers better video compression at the same resolution, frame rate and image quality.

H.265+

H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+ reduces storage by up to 50% with the same maximum bitrate in most scenes.

When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max. average bitrate should not be higher than max. bitrate.

i Note

When H.265+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.

Profile

This function means that under the same bitrate, the more complex the profile is, the higher the quality of the image is, and the requirement for network bandwidth is also higher.

SVC

Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video compression standard.

The objective of the SVC standardization has been to enable the encoding of a high-quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265 design with the same quantity of data as in the subset bitstream. The subset bitstream is derived by dropping packets from the larger bitstream.

SVC enables forward compatibility for older hardware: the same bitstream can be consumed by basic hardware which can only decode a low-resolution subset, while more advanced hardware will be able decode high quality video stream.

Smoothing

It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency of the stream will be, though, the video quality may not be so satisfactory. The lower value of the smoothing is, the higher quality of the stream will be, though it may appear not fluent.

MJPEG

Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding technology is used. Images in a MJPEG format is compressed as individual JPEG images.

6.1.8 I-Frame Interval

I-frame interval defines the number of frames between 2 I-frames.

In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently decoded without any reference to other images. An I-frame consumes more bits than other frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more steady and reliable data bits while requiring more storage space.

6.2 Audio Settings

It is a function to set audio parameters such as audio encoding, environment noise filtering.

Go to the audio settings page: Configuration → Video/Audio → Audio.

6.2.1 Audio Input

If built-in microphone or external audio pick-up device is available, audio encoding, audio input mode and input volume are configurable.

Audio Encoding

The device offers several compression standard. Select according to your need.

Audio Input

LineIn and MicIn are available. Select MicIn for the built-in microphone, and LineIn for external audio pick-up device.

Input volume

Adjust the volume of the audio input.

6.2.2 Audio Output

You can output audio through built-in speaker or line out, or turnoff audio output by setting it as Close. You can adjust the output volume according to your need.

Connect audio output device according to your need.

6.2.3 Environmental Noise Filter

Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to some extent.

6.3 Two-way Audio

It is used to realize the two-way audio function between the monitoring center and the target in the monitoring screen.

Before You Start

• Make sure the audio input device (pick-up or microphone) and audio output device (speaker) connected to the device is working properly. Refer to specifications of audio input and output devices for device connection.
• If the device has built-in microphone and speaker, two-way audio function can be enabled directly.

Steps

1. Click Live View.
2. Click ⚙ on the toolbar to enable two-way audio function of the camera.
3. Click ▶ and select ▶ move the slider to adjust the volume.
4. Click disable the two-way audio function.

6.4 ROI

ROI (Region of Interest) encoding helps to discriminate the ROI and background information in video compression. The technology assigns more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.

6.4.1 Set ROI

ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.

Before You Start

Please check the video coding type. ROI is supported when the video coding type is H.264 or H.265.

Steps

1. Go to Configuration → Video/Audio → ROI.
2. Check Enable.
3. Select Stream Type.
4. Select Region No. in Fixed Region to draw ROI region.

1) Click Drawing.
2) Click and drag the mouse on the view screen to draw the fixed region.
3) Click Stop Drawing.

Note

Select the fixed region that needs to be adjusted and drag the mouse to adjust its position.

1. Input the Region Name and ROI Level.
2. Click Save.

Note

The higher the ROI level is, the clearer the image of the detected region is.

1. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed regions.

6.4.2 Set Target Tracking ROI

The moving target is clearer than other areas in live image or recordings after enabling the function.

Before You Start

Go to Configuration → PTZ → Smart Tracking to complete the smart tracking settings.

Steps

1. Go to Configuration → Video/Audio → ROI.
2. Check Enable Target Tracking.
3. Set ROI Level for target tracking. The higher the value is, the clearer the target is.
4. Click Save.

6.4.3 Set Face Tracking ROI

When the face tracking function is enabled in ROI and the face appears in the live picture, the image of the face is clearer than that of the surrounding area.

Steps

1. Go to the ROI setting page: Configuration → Video/Audio → ROI.
2. Check Enable Face Tracking.
3. Select ROI Level in Dynamic Region.

Note

ROI level means the image quality enhancing level. The larger the value is, the better the image quality would be.

1. Click Save.

6.5 Display Info. on Stream

The information of the objects (e.g. human, vehicle, etc.) is marked in the video stream. You can set rules on the connected rear-end device or client software to detect the events including line crossing, intrusion, etc.

Steps

1. Go to the setting page: Configuration → Video/Audio → Display Info. on Stream.
2. Check Enable Dual-VCA.
3. Click Save.

6.6 Display Settings

It offers the parameter settings to adjust image features.

Go to Configuration → Image → Display Settings.

Click Default to restore settings.

6.6.1 Scene Mode

There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings.

Image Adjustment

By adjusting the Brightness, Saturation, Contrast and Sharpness, the image can be best displayed.

Exposure Settings

Exposure is controlled by the combination of iris, shutter, and gain. You can adjust image effect by setting exposure parameters.

Exposure Mode

Auto

The iris, shutter, and gain values are adjusted automatically.

You can limit the changing ranges of iris, shutter and gain by setting Max. Iris Limit, Min. Iris Limit, Max. Shutter Limit, Min. Shutter Limit and Limit Gain for better exposure effect.

Iris Priority

The value of iris needs to be adjusted manually. The shutter and gain values are adjusted automatically according to the brightness of the environment.

You can limit the changing ranges of the shutter and gain by setting Max. Shutter Limit, Min. Shutter Limit and Limit Gain for better exposure effect.

Shutter Priority

The value of shutter needs to be adjusted manually. The iris and gain values are adjusted automatically according to the brightness of the environment.

You can limit the changing ranges of the iris by setting Max. Iris Limit, Min. Iris Limit and Limit Gain for better exposure effect.

Manual

You need to set Iris, Shutter, and Gain manually.

Slow Shutter

The higher the slow shutter level is, the slower the shutter speed is. It ensures full exposure in underexposure condition.

Focus

It offers options to adjust the focus mode and the minimum focus distance.

Focus Mode

Auto

The device focuses automatically as the scene changes. If you cannot get a well-focused image under auto mode, reduce light sources in the image and avoid flashing lights.

Semi-auto

The device focuses once after the PTZ and lens zooming. If the image is clear, the focus does not change when the scene changes.

Manual

You can adjust the focus manually on the live view page.

Min. Focus Distance

When the distance between the scene and lens is shorter than the Min. Focus Distance, the lens does not focus.

Day/Night Switch

Day/Night Switch function can provide color images in the day mode and black/white images in the night mode. Switch mode is configurable.

Day

The image is always in color.

Night

The image is always black/white

Auto

The camera switches between the day mode and the night mode according to the illumination automatically.

Scheduled-Switch

Set the Start Time and the End Time to define the duration for day mode.

Triggered by alarm input

Two trigger modes are available: Day and Night. For example, if the trigger mode is Night, the image turns black and white when the device receives alarm input signal.

Note

Day/Night Switch function varies according to models.

Set Supplement Light

Steps

1. Go to Configuration → System → Maintenance → System Service.

2. Check Enable Supplement Light.

3. Click Save.

4. Go to Configuration → Image → Display Settings → Day/Night Switch to set supplement light parameters.

Smart Supplement Light

This feature uses smart image processing technology to reduce overexposure caused by supplement light.

Supplement Light Mode

When the mode is set to Auto, the supplement light is automatically turned on or off according to the image brightness.

When the mode is set to Scheduled, set the start time and end time for the light to work.

When the mode is set to NC, the light is off.

Brightness Limit

Adjust the upper limit of supplement light power. For devices with both white light and IR light, white light and IR light brightness limit can be set separately.

BLC

If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.

HLC

When the bright area of the image is over-exposed and the dark area is under-exposed, the HLC (High Light Compression) function can be enabled to weaken the bright area and brighten the dark area, so as to achieve the light balance of the overall picture.

WDR

The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment with strong illumination differences.

When there are both very bright and very dark areas simultaneously in the field of view, you can enable the WDR function and set the level. WDR automatically balances the brightness level of the whole image and provides clear images with more details.

Note

When WDR is enabled, some other functions may be not supported. Refer to the actual interface for details.

DNR

Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal and Expert modes are selectable.

Normal

Set the DNR level to control the noise reduction degree. The higher level means stronger reduction degree.

Expert

Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The higher level means stronger reduction degree.

White Balance

White balance is the white rendition function of the camera. It is used to adjust the color temperature according to the environment.

Defog

You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.

EIS

Increase the stability of video image by using jitter compensation technology.

6.6.2 Image Parameters Switch

The device automatically switches image parameters in set time periods.

Go to image parameters switch setting page: Configuration → Image → Image Parameters Switch, and set parameters as needed.

Set Scheduled-switch

Switch the image to the linked scene mode automatically in certain time periods.

Steps

1. Check Scheduled-switch.

2. Select and configure the corresponding time period and linked scene mode.

For Linked Scene configuration, refer to Scene Mode.

3. Click Save.

Set Link to Preset

You can set a preset to switch the image to a linked scene.

Steps

1. Check Link to Preset.
2. Select a preset.
3. Check and set a time period and a linked scene mode.
4. Click Save.

6.6.3 Mirror

When the live view image is the reverse of the actual scene, this function helps to display the image normally.

Select the mirror mode as needed.

The video recording will be shortly interrupted when the function is enabled.

6.6.4 Video Standard

Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution. The two most common video standard used are NTSC and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual scan lines. Select video signal standard according to the video system in your country.

6.7 OSD

You can customize OSD (On-screen Display) information such as device name, time/date, font, color, and text overlay displayed on video stream.

Go to OSD setting page: Configuration → Image → OSD Settings. Set the corresponding parameters, and click Save to take effect.

Character Set

Select character set for displayed information. If Korean is required to display on screen, select EUC-KR. Otherwise, select GBK.

Displayed Information

Set camera name, date, week, and their related display format.

Text Overlay

Set customized overlay text on image.

OSD Parameters

Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment.

Chapter 7 Video Recording and Picture Capture

This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files.

7.1 Storage Settings

This part introduces the configuration of several common storage paths.

7.1.1 Set Memory Card

If you choose to store the files to memory card, make sure you insert and format the memory card in advance.

Before You Start

Insert the memory card to the camera. For detailed installation, refer to Quick Start Guide of the camera.

Steps

1. Go to storage management setting page: Configuration → Storage → Storage Management → HDD Management.
2. Select the memory card, and click Format to start initializing the memory card.
   The Status of memory card turns to Normal from Uninitialized, which means the memory card can be used normally.
3. Optional: Define the Quota of the memory card. Input the quota percentage for different contents according to your need.
4. Click Save.

Detect Memory Card Status

It helps to detect the memory card status of Hikvision memory card. You receive notifications when your memory card is detected abnormal.

Before You Start

Memory card should be installed to the device.

Steps

1. Go to memory card detection setting page: Configuration → Storage → Storage Management → Memory Card Detection.
2. Click Status Detection to check the Remaining Lifespan and Health Status of your memory card. Remaining Lifespan

It shows the percentage of the remaining lifespan. The lifespan of a memory card may be influenced by factors such as its capacity and the bitrate. You need to change the memory card if the remaining lifespan is not enough.

Health Status

It shows the condition of your memory card. There are three status descriptions, good, bad, and damaged. You will receive a notification if the health status is anything other than good when the Arming Schedule and Linkage Method are set.

i Note

It is recommended that you change the memory card when the health status is not “good”.

1. Click R/W Lock to set the authority of reading and writing to the memory card.

2. Add a Lock
   a. Select the Lock Switch as ON.
   b. Enter the password.
   c. Click Save

3. Unlock
4. If you use the memory card on the camera that locks it, unlocking will be done automatically and no unlocking procedures are required on the part of users.
5. If you use the memory card (with a lock) on a different camera, you can go to HDD Management interface to unlock the memory card manually. Select the memory card, and click the Unlock button shown next to the Format button. Then enter the correct password to unlock it.
6. Remove the Lock
   a. Select the Lock Switch as OFF.
   b. Enter the password in Password Settings.
   c. Click Save.

i Note

• Only admin user can set the R/W Lock.
• The memory card can only be read and write when it is unlocked.

• If the camera, which adds a lock to a memory card, is restored to the factory settings, you can go to HDD Management interface to unlock the memory card.

• Set Arming Schedule and Linkage Method. Refer to Set Arming Schedule and Linkage Method Settings for details.

• Click Save.

7.1.2 Set FTP

You can configure the FTP server to save images which are captured by events or a timed snapshot task.

Before You Start

Get the FTP server address first.

Steps

1. Go to Configuration → Network → Advanced Settings → FTP.

2. Configure FTP settings.

Server Address and Port

The FTP server address and corresponding port.

User Name and Password

The FTP user should have the permission to upload pictures.

If the FTP server supports picture uploading by anonymous users, you can check Anonymous to hide your device information during uploading.

Directory Structure

The saving path of snapshots in the FTP server.

Picture Filling Interval

For better picture management, you can set the picture filing interval from 1 day to 30 days. Pictures captured in the same time interval will be saved in one folder named after the beginning date and ending date of the time interval.

Picture Name

Set the naming rule for captured pictures. You can choose Default in the drop-down list to use the default rule, that is, IP address_channel number_capture time_event type.jpg (e.g., 10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg). Or you can customize it by adding a Custom Prefix to the default naming rule.

1. Click Upload Picture to enable uploading snapshots to the FTP server.
2. Click Test to verify the FTP server.
3. Click Save.

7.1.3 Set NAS

Take network server as network disk to store the record files, captured images, etc.

Before You Start

Get the IP address of the network disk first.

Steps

1. Go to NAS setting page: Configuration → Storage → Storage Management → Net HDD.
2. Click HDD No.. Enter the server address and file path for the disk.

Server Address

The IP address of the network disk.

File Path

The saving path of network disk files.

Mounting Type

Select file system protocol according to the operation system.

Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected.

1. Click Test to check whether the network disk is available.
2. Click Save.

7.2 Video Recording

This part introduces the operations of manual and scheduled recording, playback, and downloading recorded files.

7.2.1 Record Automatically

This function can record video automatically during configured time periods.

Before You Start

Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details.

Steps

1. Go to Configuration → Storage → Schedule Settings → Record Schedule.
2. Check Enable.
3. Select a record type.

The record type is vary according to different models.

Continuous

The video will be recorded continuously according to the schedule.

Motion

When motion detection is enabled and trigger recording is selected as linkage method, object movement is recorded.

Alarm

When alarm input is enabled and trigger recording is selected as linkage method, the video is recorded after receiving alarm signal from external alarm input device.

Motion | Alarm

Video is recorded when motion is detected or alarm signal is received from the external alarm input device.

Motion & Alarm

Video is recorded only when motion is detected and alarm signal is received from the external alarm input device.

Event

The video is recorded when configured event is detected.

1. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting operation.

2. Click Advanced to set the advanced settings.

Overwrite

Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos.

Pre-record

The time period you set to record before the scheduled time.

Post-record

The time period you set to stop recording after the scheduled time.

Stream Type

Select the stream type for recording.

Note

When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value.

1. Click Save.

7.2.2 Record Manually

Steps

1. Go to Configuration → Local.
2. Set the Record File Size and saving path to for recorded files.
3. Click Save.
4. Click to start recording. Click to stop recording.

7.2.3 Playback and Download Video

You can search, playback and download the videos stored in the local storage or network storage.

Steps

1. Click Playback.
2. Set search condition and click Search.
   The matched video files showed on the timing bar.

3. Click ▶ to play the video files.

4. Click to clip video files.

5. Click ✕ to play video files in full screen. Press ESC to exit full screen.

Go to Configuration → Local, click Save clips to to change the saving path of clipped video files.

1. Click ↓ on the playback interface to download files.

1) Set search condition and click Search.
2) Select the video files and then click Download.

Go to Configuration → Local, click Save downloaded files to change the saving path of downloaded video files.

7.3 Capture Configuration

The device can capture the pictures manually or automatically and save them in configured saving path. You can view and download the snapshots.

7.3.1 Capture Automatically

This function can capture pictures automatically during configured time periods.

Before You Start

If event-triggered capture is required, you should configure related linkage methods in event settings. Refer to Event and Alarm for event settings.

Steps

1. Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters.
2. Set the capture type.

Timing

Capture a picture at the configured time interval.

Event-Triggered

Capture a picture when an event is triggered.

1. Set the Format, Resolution, Quality, Interval, and Capture Number.
2. Refer to Set Arming Schedule for configuring schedule time.
3. Click Save.

7.3.2 Capture Manually

Steps

1. Go to Configuration → Local.

2. Set the Image Format and saving path to for snapshots.

JPEG

The picture size of this format is comparatively small, which is better for network transmission.

BMP

The picture is compressed with good quality.

1. Click Save.

2. Click near the live view or play back window to capture a picture manually.

7.3.3 View and Download Picture

You can search, view and download the pictures stored in the local storage or network storage.

Steps

1. Click Picture.

2. Set search condition and click Search.

The matched pictures showed in the file list.

1. Select the pictures then click Download to download them.

Note

Go to Configuration → Local, click Save snapshots when playback to change the saving path of pictures.

Chapter 8 Event and Alarm

This part introduces the configuration of events. The device takes certain response to triggered alarm.

8.1 Basic Event

8.1.1 Set Motion Detection

This function detects moving objects in the detection region and trigger linkage actions.

Steps

1. Go to Configuration → Event → Basic Event → Motion Detection.

2. Check Enable Motion Detection.

3. Optional: Check Enable Motion Detection in PTZ Control, and the device detects moving targets in PTZ movement.

4. Optional: Highlight moving objects in green.

1) Check Enable Dynamic Analysis for Motion.
2) Go to Configuration → Local to enable Rules.

1. Select Configuration Mode. Normal mode and expert mode are selectable.

2. For the information about normal mode, see Normal Mode.

3. For the information about expert mode, see Expert Mode.

4. Set the arming schedule. See Set Arming Schedule for details.

5. Set linkage methods. See Linkage Method Settings for details.

6. Click Save.

Normal Mode

You can set motion detection parameters according to the device default parameters.

Steps

1. Select normal mode in Configuration.
2. Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not take effect.
3. Click Draw Area. Click and drag the mouse on the live video, then release the mouse to finfish drawing one area.

Outdoor scene with red grid overlay and people, no visible text or symbols

Figure 8-1 Set Rules

Stop Drawing Stop drawing one area.

Clear All Clear all the areas.

1. Optional: You can set the parameters of multiple areas by repeating the above steps.

Expert Mode

You can configure different motion detection parameters for day and night according to the actual needs.

Steps

1. Select Expert Mode in Configuration.

2. Set parameters of expert mode.

Scheduled Image Settings

OFF

Image switch is disabled.

Auto-Switch

The system switches day/night mode automatically according to environment. It displays colored image at day and black and white image at night.

Scheduled-Switch

The system switches day/night mode according to the schedule. It switches to day mode during the set periods and switches to night mode during the other periods.

Sensitivity

The higher the value of sensitivity is, the more sensitive the motion detection is. If scheduled image settings is enabled, the sensitivity of day and night can be set separately.

1. Select an Area and click Draw Area. Click and drag the mouse on the live image and then release the mouse to finish drawing one area.

Outdoor scene with people walking near a paved area, featuring a red bounding box highlighting a small object (no visible text or symbols)

Figure 8-2 Set Rules

Stop Drawing Finish drawing one area.

Clear All Delete all the areas.

1. Click Save.

2. Optional: Repeat above steps to set multiple areas.

8.1.2 Set Video Tampering Alarm

When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions.

Steps

1. Go to Configuration → Event → Basic Event → Video Tampering.

2. Check Enable.

3. Set the Sensitivity. The higher the value is, the easier to detect the area covering.

4. Click Draw Area and drag the mouse in the live view to draw the area.

Stop Drawing Finish drawing.

Clear All Delete all the drawn areas.

Empty whiteboard with red border, no visible text or symbols

Figure 8-3 Set Video Tampering Area

1. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.
2. Click Save.

8.1.3 Set Exception Alarm

Exception such as network disconnection can trigger the device to take corresponding action.

Steps

1. Go to Configuration → Event → Basic Event → Exception.
2. Select Exception Type.

HDD Full

The HDD storage is full.

HDD Error Error occurs in HDD.

Network Disconnected The device is offline.

IP Address Conflicted

The IP address of current device is same as that of other device in the network.

Illegal Login Incorrect user name or password is entered.

1. Refer to Linkage Method Settings for setting linkage method.
2. Click Save.

8.1.4 Set Alarm Input

Alarm signal from the external device triggers the corresponding actions of the current device.

Before You Start

Make sure the external alarm device is connected. See Quick Start Guide for cables connection.

Steps

1. Go to Configuration → Event → Basic Event → Alarm Input.
2. Check Enable Alarm Input Handing.
3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name.
4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.
5. Click Copy to... to copy the settings to other alarm input channels.
6. Click Save.

8.2 Smart Event

Note

• For certain device models, you need to enable the smart event function on VCA Resource page first to show the function configuration page.
• The function varies according to different models.

8.2.1 Detect Audio Exception

Audio exception detection function detects the abnormal sound in the surveillance scene, such as the sudden increase/decrease of the sound intensity, and some certain actions can be taken as response.

Steps

1. Go to Configuration → Event → Smart Event → Audio Exception Detection.
2. Select one or several audio exception detection types.

Audio Loss Detection

Detect sudden loss of audio track.

Sudden Increase of Sound Intensity Detection

Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are configurable.

i Note

• The lower the sensitivity is, the more significant the change should be to trigger the detection.
• The sound intensity threshold refers to the sound intensity reference for the detection. It is recommended to set as the average sound intensity in the environment. The louder the environment sound, the higher the value should be. You can adjust it according to the real environment.

Sudden Decrease of Sound Intensity Detection

Detect sudden decrease of sound intensity. Sensitivity is configurable.

1. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage methods.

2. Click Save.

i Note

The function varies according to different models.

8.2.2 Set Intrusion Detection

Intrusion detection detects the object movement of entering and loitering in a predefined area. When intrusion occurs, the device takes linkage actions as response.

Steps

1. Go to Configuration → Event → Smart Event → Intrusion Detection.

2. Check Enable.

3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.

4. Adjust the live image to the desired scene by using PTZ control buttons.

5. Draw detection area.

1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.

1. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.

1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.

2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.

1. Set detection parameters.

Sensitivity It stands for the sensitivity of detecting an target. The higher the value of sensitivity is, the more easily the target is detected.

Threshold Threshold stands for the time of the target loitering in the region. If the time that she/he stays in the region exceeds the threshold, the alarm is triggered.

Detection Target You can specify the object type, and the device only detects the selected type of objects.

Aerial view of a paved outdoor area with grassy foreground and trees, featuring a yellow rectangular overlay (no visible text or symbols)

Figure 8-4 Draw Area

1. Click Save.
2. Repeat above steps to set other detection areas.
3. Set arming schedule. See Set Arming Schedule.
4. Set linkage method. See Linkage Method Settings.

8.2.3 Set Line Crossing Detection

Line crossing detection is used to detect the object movement of crossing a predefined line. When it occurs, the device takes linkage actions as response.

Steps

1. Go to Configuration → Event → Smart Event → Line Crossing Detection.
2. Check Enable.
3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.

Normally, the PTZ control is automatically locked when you enter the configuration interface.

You can manually resume the lock when the countdown is over.

1. Adjust the live image to the desired scene by using PTZ control buttons.

2. Draw detection line.

1) Select a Line No.. Up to 4 lines can be set in the scene.
2) Click Detection Area.

A yellow line is displayed on live image.

3) Click on the line, and drag its end points to adjust the length and position.
4) Select the Direction for the detection line.

Direction

It stands for the direction from which the object goes across the line.

A<->B

The object going across the line from both directions can be detected and alarms are triggered.

A->B

Only the object crossing the configured line from side A to side B can be detected.

B->A

Only the object crossing the configured line from side B to side A can be detected.

A B

Figure 8-5 Draw Line

1. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.

1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.

1. Set detection parameters.

Sensitivity

It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.

Detection

Target

You can specify the object type, and the device only detects the selected

type of objects.

8. Click Save.

1. Repeat above steps to set other lines.

2. Set arming schedule. See Set Arming Schedule.

3. Set linkage method. See Linkage Method Settings.

8.2.4 Set Region Entrance Detection

Region entrance detection is used to detect the object movement of entering a predefined area.

When it occurs, the device takes linkage actions as response.

Steps

1. Go to Configuration → Event → Smart Event → Region Entrance Detection.

2. Check Enable.

3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.

Normally, the PTZ control is automatically locked when you enter the configuration interface.

You can manually resume the lock when the countdown is over.

1. Adjust the live image to the desired scene by using PTZ control buttons.

2. Draw detection area.

1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.

1. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.

1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.

1. Set detection parameters.

Sensitivity

It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.

Detection

You can specify the object type, and the device only detects the selected type of objects.

Target

#1号

Figure 8-6 Draw Area

1. Click Save.
2. Repeat above steps to set other regions.
3. Set arming schedule. See Set Arming Schedule.
4. Set linkage method. See Linkage Method Settings.

8.2.5 Set Region Exiting Detection

Region exiting detection is used to detect the objects movement of exiting from a predefined area. When it occurs, the device takes linkage actions as response.

Steps

1. Go to Configuration → Event → Smart Event → Region Exiting Detection.
2. Check Enable.
3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.

Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.

1. Adjust the live image to the desired scene by using PTZ control buttons.

2. Draw detection area.

1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.

1. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.

1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.

2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.

1. Set detection parameters.

Sensitivity

It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.

Detection Target

You can specify the object type, and the device only detects the selected type of objects.

新1号

Figure 8-7 Draw Area

1. Click Save.
2. Repeat above steps to set other regions.
3. Set arming schedule. See Set Arming Schedule.
4. Set linkage method. See Linkage Method Settings.

8.2.6 Set Object Removal Detection

Object removal detection detects whether the objects are removed from the predefined detection area, such as exhibits on display. When it occurs, the device takes linkage actions as response.

Steps

1. Go to Configuration → Event → Smart Event → Object Removal Detection.
2. Check Enable.
3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.

Normally, the PTZ control is automatically locked when you enter the configuration interface.

You can manually resume the lock when the countdown is over.

1. Adjust the live image to the desired scene by using PTZ control buttons.
2. Draw detection area.

1) Select a Region No.. Up to 4 regions can be set.

2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.

1. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.

1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.

1. Set detection parameters.

Sensitivity

The value of the sensitivity defines the size of the object which can trigger the alarm, when the sensitivity is high, a very small object can trigger the alarm.

Threshold

The threshold is the time of the objects removed from the area. If you set the value as 10, alarm is triggered after the object disappears from the area for 10 seconds.

Interior view of a room with three electronic devices and a yellow bounding box highlighting a yellow badge (no visible text or symbols)

Figure 8-8 Draw Area

1. Click Save.
2. Repeat above steps to set other regions.
3. Set arming schedule. See Set Arming Schedule.
4. Set linkage method. See Linkage Method Settings.

8.2.7 Set Unattended Baggage Detection

Unattended baggage detection is used to detect the objects left over in the predefined area. Linkage methods are triggered after the object is left and stays in the area for a set time period.

Steps

1. Go to Configuration → Event → Smart Event → Unattended Baggage Detection.

2. Check Enable.

3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration.

Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when the countdown is over.

1. Adjust the live image to the desired scene by using PTZ control buttons.

2. Draw detection area.

1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing.

1. Optional: Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection.

1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again.

1. Set detection parameters.

Sensitivity

The value of the sensitivity defines the size of the object which can trigger the alarm, when the sensitivity is high, a very small object can trigger the alarm.

Threshold

It stands for the time of the objects left in the area. Alarm is triggered after the object is left and stays in the area for the set time period.

Interior view of a modern retail store with tiled floor, a yellow diamond-shaped overlay, and a small cardboard box on the floor (no visible text or symbols)

Figure 8-9 Draw Area

1. Click Save.

2. Repeat above steps to set other regions.

3. Set arming schedule. See Set Arming Schedule.

4. Set linkage method. See Linkage Method Settings.

Chapter 9 Arming Schedule and Alarm Linkage

Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time.

9.1 Set Arming Schedule

Set the valid time of the device tasks.

Steps

1. Click Arming Schedule.

2. Drag the time bar to draw desired valid time.

Up to 8 periods can be configured for one day.

1. Adjust the time period.

2. Click on the selected time period, and enter the desired value. Click Save.

3. Click on the selected time period. Drag the both ends to adjust the time period.

4. Click on the selected time period, and drag it on the time bar.

5. Optional: Click Copy to... to copy the same settings to other days.

6. Click Save.

9.2 Linkage Method Settings

You can enable the linkage functions when an event or alarm occurs.

9.2.1 Trigger Alarm Output

If the device has been connected to an alarm output device, and the alarm output No. has been configured, the device sends alarm information to the connected alarm output device when an alarm is triggered.

Steps

1. Go to Configuration → Event → Basic Event → Alarm Output.

2. Set alarm output parameters.

Automatic Alarm For the information about the configuration, see Automatic Alarm.

Manual Alarm For the information about the configuration, see Manual Alarm.

1. Click Save.

Automatic Alarm

Set the automatic alarm parameters, then the device triggers an alarm output automatically in the set arming schedule.

Steps

1. Set automatic alarm parameters.

Alarm Output No.

Select the alarm output No. according to the alarm interface connected to the external alarm device.

Alarm Name

Custom a name for the alarm output.

Delay

It refers to the time duration that the alarm output remains after an alarm occurs.

1. Set the alarming schedule. For the information about the settings, see Set Arming Schedule.
2. Click Copy to... to copy the parameters to other alarm output channels.
3. Click Save.

Manual Alarm

You can trigger an alarm output manually.

Steps

1. Set the manual alarm parameters.

Alarm Output No.

Select the alarm output No. according to the alarm interface connected to the external alarm device.

Alarm Name

Custom a name for the alarm output.

Delay

Select Manual.

1. Click Manual Alarm to enable manual alarm output.
2. Optional: Click Clear Alarm to disable manual alarm output.

9.2.2 FTP/NAS/Memory Card Uploading

If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the alarm information to the FTP server, network attached storage and memory card when an alarm is triggered.

Refer to Set FTP to set the FTP server.

Refer to Set NAS for NAS configuration.

Refer to Set Memory Card for memory card storage configuration.

9.2.3 Send Email

Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected.

For email settings, refer to Set Email.

Set Email

When the email is configured and Send Email is enabled as a linkage method, the device sends an email notification to all designated receivers if an alarm event is detected.

Before You Start

Set the DNS server before using the Email function. Go to Configuration → Network → Basic Settings → TCP/IP for DNS settings.

Steps

1. Go to email settings page: Configuration → Network → Advanced Settings → Email.

2. Set email parameters.

1) Input the sender's email information, including the Sender's Address, SMTP Server, and SMTP Port.
2) Optional: If your email server requires authentication, check Authentication and input your user name and password to log in to the server.

3) Set the E-mail Encryption.

- When you select SSL or TLS, and disable STARTTLS, emails are sent after encrypted by SSL or TLS. The SMTP port should be set as 465.

- When you select SSL or TLS and Enable STARTTLS, emails are sent after encrypted by STARTTLS, and the SMTP port should be set as 25.

If you want to use STARTTLS, make sure that the protocol is supported by your email server. If you check the Enable STARTTLS while the protocol is not supported by your email sever, your email is sent with no encryption.

4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The notification email has 3 attached alarm pictures about the event with configurable image capturing interval.
5) Input the receiver's information, including the receiver's name and address.
6) Click Test to see if the function is well configured.

1. Click Save.

9.2.4 Notify Surveillance Center

Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center when an alarm event is detected.

9.2.5 Smart Tracking

Check Smart Tracking, and the device tracks the target when an alarm event is detected.

9.2.6 Trigger Recording

Check Trigger Recording, and the device records the video about the detected alarm event. For recording settings, refer to Video Recording and Picture Capture

9.2.7 Flashing Light

After enabling Flashing Light and setting the Flashing Light Alarm Output, the light flashes when an alarm event is detected.

Set Flashing Alarm Light Output

When events occur, the flashing light on the device can be triggered as an alarm.

Steps

1. Go to Configuration → Event → Basic Event → Flashing Alarm Light Output.

2. Set Flashing Duration, Flashing Frequency and Brightness.

Flashing Duration

The time that the flashing lasts when one alarm happens.

Flashing Frequency

The rate at which the light flashes. High frequency, medium frequency, low frequency, and normally on are selectable.

Brightness

The brightness of the light.

1. Set the arming schedule. See Set Arming Schedule for details.

2. Click Save.

Only certain device models support the function.

9.2.8 Audible Warning

After enabling Audible Warning and setting the Audible Alarm Output, the built-in speaker of the device or connected external speaker plays warning sounds when alarm happens.

For audible alarm output settings, refer to Set Audible Alarm Output.

Note

Before using the function, go to Configuration → Video/Audio → Audio to enable built-in speaker in advance.

The function is only supported by certain camera models.

Set Audible Alarm Output

When the device detects targets in the detection area, audible alarm can be triggered as a warning.

Steps

1. Go to Configuration → Event → Basic Event → Audible Alarm Output.

2. Select Sound Type and set related parameters.

3. Select Prompt and set the alarm times you need.

4. Select Warning and its contents. Set the alarm times you need.

5. Select Custom Audio. You can select a custom audio file from the drop-down list. If no file is available, you can click Add to upload an audio file that meets the requirement. Up to three audio files can be uploaded.

6. Optional: Click Test to play the selected audio file on the device.

7. Set arming schedule for audible alarm. See Set Arming Schedule for details.

8. Click Save.

Note

The function is only supported by certain device models.

Chapter 10 Network Settings

10.1 TCP/IP

TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other.

Go to Configuration → Basic Configuration → Network → TCP/IP for parameter settings.

NIC Type

Select a NIC (Network Interface Card) type according to your network condition.

IPv4

Two IPv4 modes are available.

DHCP

The device automatically gets the IPv4 parameters from the network if you check DHCP. The device IP address is changed after enabling the function. You can use SADP to get the device IP address.

The network that the device is connected to should support DHCP (Dynamic Host Configuration Protocol).

Manual

You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and IPv4 Default Gateway, and click Test to see if the IP address is available.

IPv6

Three IPv6 modes are available.

Route Advertisement

The IPv6 address is generated by combining the route advertisement and the device Mac address.

Route advertisement mode requires the support from the router that the device is connected to.

DHCP

The IPv6 address is assigned by the server, router or gateway.

Manual

Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information.

MTU

It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction.

The valid value range of MTU is 1280 to 1500.

DNS

It stands for domain name server. It is required if you need to visit the device with domain name. And it is also required for some applications (e.g., sending email). Set Preferred DNS Server and Alternate DNS server properly if needed.

10.1.1 Multicast

Multicast is group communication where data transmission is addressed to a group of destination devices simultaneously. After setting multicast, you can send the source data efficiently to multiple receivers.

Go to Configuration → Network → Basic Settings → Multicast for the multicast settings.

IP Address

It stands for the address of multicast host.

Stream Type

The stream type as the multicast source.

Video Port

The video port of the selected stream.

Audio Port

The audio port of the selected stream.

10.1.2 Multicast Discovery

Check the Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN.

10.2 Port

The device port can be modified when the device cannot access the network due to port conflicts.

Caution

Do not modify the default port parameters at will, otherwise the device may be inaccessible.

Go to Configuration → Network → Basic Settings → Port for port settings.

HTTP Port

It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.

HTTPS Port

It refers to the port through which the browser accesses the device with certificate. Certificate verification is required to ensure the secure access.

RTSP Port

It refers to the port of real-time streaming protocol.

Server Port

It refers to the port through which the client adds the device.

Enhanced SDK Service Port

It refers to the port through which the client adds the device. Certificate verification is required to ensure the secure access.

WebSocket Port

TCP-based full-duplex communication protocol port for plug-in free preview.

WebSockets Port

TCP-based full-duplex communication protocol port for plug-in free preview. Certificate verification is required to ensure the secure access.

i Note

- Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by certain models.

- For device models that support that function, go to Configuration → Network → Advanced Settings → Network Service to enable it.

10.3 Port Mapping

By setting port mapping, you can access devices through the specified port.

Before You Start

When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports.

Steps

1. Go to Configuration → Network → Basic Settings → NAT.

2. Select the port mapping mode.

Auto Port Mapping

Refer to Set Auto Port Mapping for detailed information.

Manual Port Mapping Refer to Set Manual Port Mapping for detailed information.

1. Click Save.

1. Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default name.
2. Select the port mapping mode to Auto.
3. Click Save.

Note

UPnP™ function on the router should be enabled at the same time.

1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the default name.
2. Select the port mapping mode to Manual, and set the external port to be the same as the internal port.
3. Click Save.

What to do next

Go to the router port mapping settings interface and set the port number and IP address to be the same as those on the device. For more information, refer to the router user manual.

10.3.3 Set Port Mapping on Router

The following settings are for a certain router. The settings vary depending on different models of routers.

Steps

1. Select the WAN Connection Type.
2. Set the IP Address, Subnet Mask and other network parameters of the router.
3. Go to Forwarding → Virtual Severs, and input the Port Number and IP Address.
4. Click Save.

Example

When the cameras are connected to the same router, you can configure the ports of a camera as 80, 8000, and 554 with IP address 192.168.1.23, and the ports of another camera as 81, 8001, 555, 8201 with IP 192.168.1.24.

108M Wireless Router Model No.: TL-WR641G / TL-WR642G Virtual Servers ID Service Port IP Address Protocol Enable 1 80 192.168.10. 23 ALL ✓ ✓ 2 8000 192.168.10. 23 ALL ✓ ✓ 3 554 192.168.10. 23 ALL ✓ ✓ 4 8200 192.168.10. 23 ALL ✓ ✓ 5 81 192.168.10. 24 ALL ✓ ✓ 6 8001 192.168.10. 24 ALL ✓ ✓ 7 555 192.168.10. 24 ALL ✓ ✓ 8 8201 192.168.10. 24 ALL ✓ ✓ Common Service Port: DNS(53) Copy to ID 1 Previous Next Clear All Save

Figure 10-1 Port Mapping on Router

Note

The port of the network camera cannot conflict with other ports. For example, some web management port of the router is 80. Change the camera port if it is the same as the management port.

10.4 SNMP

You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission.

Before You Start

Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port.

Steps

1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP.
2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.

Note

The SNMP version you select should be the same as that of the SNMP software.

And you also need to use the different version according to the security level required. SNMP v1 is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and if you use the third version, HTTPS protocol must be enabled.

1. Configure the SNMP settings.
2. Click Save.

10.5 Access to Device via Domain Name

You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can be mapped to a domain name resolution server to realize the network access via domain name.

Before You Start

Registration on the DDNS server is required before configuring the DDNS settings of the device.

Steps

1. Refer to TCP/IP to set DNS parameters.
2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS.
3. Check Enable DDNS and select DDNS type.

DynDNS

Dynamic DNS server is used for domain name resolution.

NO-IP

NO-IP server is used for domain name resolution.

1. Input the domain name information, and click Save.

2. Check the device ports and complete port mapping. Refer to Port to check the device port, and refer to Port Mapping for port mapping settings.

3. Access the device.

By Browsers

Enter the domain name in the browser address bar to access the device.

By Client Software

Add domain name to the client software. Refer to the client manual for specific adding methods.

10.6 Access to Device via PPPoE Dial Up Connection

This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of the device.

Steps

1. Go to Configuration → Network → Basic Settings → PPPoE.
2. Check Enable PPPoE.
3. Set the PPPoE parameters.

Dynamic IP

After successful dial-up, the dynamic IP address of the WAN is displayed.

User Name

User name for dial-up network access.

Password

Password for dial-up network access.

Confirm

Input your dial-up password again.

1. Click Save.
2. Access the device.

By Browsers Enter the WAN dynamic IP address in the browser address bar to access the device.

By Client Software Add the WAN dynamic IP address to the client software. Refer to the client manual for details.

Note

The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain Name for detail information.

10.7 Accessing via Mobile Client

Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive alarm notification and so on.

Note

Hik-Connect service should be supported by the camera.

10.7.1 Enable Hik-Connect Service on Camera

Hik-Connect service should be enabled on your camera before using the service.

You can enable the service through SADP software or Web browser.

Enable Hik-Connect Service via Web Browser

Follow the following steps to enable Hik-Connect Service via Web Browser.

Before You Start

You need to activate the camera before enabling the service.

Steps

1. Access the camera via web browser.

2. Enter platform access configuration interface. Configuration → Network → Advanced Settings → Platform Access

3. Select Hik-Connect as the Platform Access Mode.

4. Check Enable.
5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
6. Create a verification code or change the old verification code for the camera.

The verification code is required when you add the camera to Hik-Connect service.

1. Save the settings.

Enable Hik-Connect Service via SADP Software

This part introduces how to enable Hik-Connect service via SADP software of an activated camera.

Steps

1. Run SADP software.
2. Select a camera and enter Modify Network Parameters page.
3. Check Enable Hik-Connect.
4. Create a verification code or change the old verification code.

The verification code is required when you add the camera to Hik-Connect service.

1. Click and read "Terms of Service" and "Privacy Policy".
2. Confirm the settings.

10.7.2 Set Up Hik-Connect

Steps

1. Download and install the Hik-Connect app by searching "Hik-Connect" in App Store or ™.
2. Launch the app and register for a Hik-Connect user account.
3. Log in after registration.

10.7.3 Add Camera to Hik-Connect

Steps

1. Connect your mobile device to a Wi-Fi.
2. Log into the Hik-Connect app.
3. In the home page, tap "+" on the upper-right corner to add a camera.
4. Scan the QR code on camera body or on the Quick Start Guide cover.

Note

If the QR code is missing or too blur to be recognized, you can also add the camera by inputting the camera's serial number.

1. Input the verification code of your camera.

Note

• The required verification code is the code you create or change when you enable Hik-Connect service on the camera.

• If you forget the verification code, you can check the current verification code on Platform Access configuration page via web browser.

• Tap Connect to a Network button in the popup interface.

• Choose Wired Connection or Wireless Connection according to your camera function.

Wireless Connection

Input the Wi-Fi password that your mobile phone has connected to, and tap Next to start the Wi-Fi connection process. (Locate the camera within three meters from the router when setting up the Wi-Fi.)

Wired Connection

Connect the camera to the router with a network cable and tap Connected in the result interface.

The router should be the same one which your mobile phone has connected to.

1. Tap Add in the next interface to finish adding.

For detailed information, refer to the user manual of the Hik-Connect app.

10.8 Set ISUP

When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage the device, transmit data, and forward alarm information over public network.

Steps

1. Go to Configuration → Network → Advanced Settings → Platform Access.
2. Select ISUP as the platform access mode.
3. Select Enable.
4. Select a protocol version and input related parameters.
5. Click Save.
   Register status turns to Online when the function is correctly set.

10.9 Set ONVIF

If you need to access to the device through ONVIF protocol, you can configure the ONVIF user to enhance the network security.

Steps

1. Go to Configuration → Network → Advanced Settings → Integration Protocol.
2. Check Enable ONVIF.
3. Click Add to configure the ONVIF user.

Delete Delete the selected ONVIF user.

Modify Modify the selected ONVIF user.

1. Click Save.
2. Optional: Repeat the steps above to add more ONVIF users.

10.10 Set Network Service

You can control the ON/OFF status of certain protocol as desired.

Steps

Note

This function varies according to different models.

1. Go to Configuration → Network → Advanced Settings → Network Service.
2. Set network service.

WebSocket & WebSockets

WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live view, image capture, and digital zoom function cannot be used.

If the device uses HTTP, enable WebSocket.

If the device uses HTTPS, enable WebSockets.

SDK Service & Enhanced SDK Service

Check Enable SDK Service to add the device to the client software with SDK protocol.

Check Enable Enhanced SDK Service to add the device to the client software with SDK over TLS protocol.

When set up connection between the device and the client software, it is recommended to use Enhanced SDK Service and set the communication in Arming Mode to encrypt the data transmission. See the user manual of the client software for the arming mode settings.

TLS (Transport Layer Security)

The device offers TLS1.1 and TLS1.2. Enable one or more protocol versions according to your need.

1. Click Save.

10.11 Set Alarm Server

The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data transmission.

Steps

1. Go to Configuration → Network → Advanced Settings → Alarm Server.
2. Enter Destination IP or Host Name, URL, and Port.
3. Select Protocol.

Note

HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data transmission during communication.

1. Click Test to check if the IP or host is available.
2. Click Save.

10.12 TCP Acceleration

TCP acceleration is used to improve latency and reduce packet loss caused by network congestion in poor network condition, and guarantee the fluency of live view.

10.13 Traffic Shaping

Traffic shaping is used to shape and smooth video data packet before transmission.

It helps to improve latency and reduce packet loss caused by network congestion and ensure the video quality as well. Shaping level is configurable.

Chapter 11 System and Security

It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters.

11.1 View Device Information

You can view device information, such as Device No., Model, Serial No. and Firmware Version.

Enter Configuration → System → System Settings → Basic Information to view the device information.

11.2 Restore and Default

Restore and Default helps restore the device parameters to the default settings.

Steps

1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2. Click Restore or Default according to your needs.

Restore Reset device parameters, except user information, IP parameters and video format to the default settings.

Default Reset all the parameters to the factory default.

Be careful when using this function. After resetting to the factory default, all the parameters are reset to the default settings.

11.3 Search and Manage Log

Log helps locate and troubleshoot problems.

Steps

1. Go to Configuration → System → Maintenance → Log.
2. Set search conditions Major Type, Minor Type, Start Time, and End Time.
3. Click Search.

The matched log files will be displayed on the log list.

1. Optional: Click Export to save the log files in your computer.

11.4 Import and Export Configuration File

It helps speed up batch configuration on other devices with the same parameters.

Steps

1. Export configuration file.

1) Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2) Click Device Parameters and input the encryption password to export the current configuration file.
3) Set the saving path to save the configuration file in local computer.

1. Import configuration file.

1) Access the device that needs to be configured via web browser.
2) Click Browse to select the saved configuration file.
3) Input the encryption password you have set when exporting the configuration file.
4) Click Import.

11.5 Export Diagnose Information

Diagnose information includes running log, system information, hardware information.

Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose Information to export diagnose information of the device.

11.6 Reboot

You can reboot the device via browser.

Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot.

11.7 Upgrade

Before You Start

You need to obtain the correct upgrade package.

Caution

DO NOT disconnect power during the process, and the device reboots automatically after upgrade.

Steps

1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.

2. Choose one method to upgrade.

Firmware

Locate the exact path of the upgrade file.

Firmware Directory

Locate the directory which the upgrade file belongs to.

1. Click Browse to select the upgrade file.
2. Click Upgrade.

11.8 View Open Source Software License

Go to Configuration → System → System Settings → About Device, and click View Licenses.

11.9 Set Live View Connection

It controls the remote live view connection amount.

Live view connection controls the maximun live view that can be streamed at the same time.

Enter Configuration → System → Maintenance → System Service to set the upper limit of the remote connection number.

11.10 Time and Date

You can configure time and date of the device by configuring time zone, time synchronization and Daylight Saving Time (DST).

11.10.1 Synchronize Time Manually

Steps

1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click Manual Time Sync..

4. Choose one time synchronization method.

5. Select Set Time, and manually input or select date and time from the pop-up calendar.

6. Check Sync. with computer time to synchronize the time of the device with that of the local PC.

7. Click Save.

11.10.2 Set NTP Server

You can use NTP server when accurate and reliable time source is required.

Before You Start

Set up a NTP server or obtain NTP server information.

Steps

1. Go to Configuration → System → System Settings → Time Settings.

2. Select Time Zone.

3. Click NTP.

4. Set Server Address, NTP Port and Interval.

Server Address is NTP server IP address.

1. Click Test to test server connection.
2. Click Save.

11.10.3 Set DST

If the region where the device is located adopts Daylight Saving Time (DST), you can set this function.

Steps

1. Go to Configuration → System → System Settings → DST.
2. Check Enable DST.
3. Select Start Time, End Time and DST Bias.
4. Click Save.

11.11 Set RS-485

RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data between the device and the computer or terminal when the communication distance is too long.

Before You Start

Connect the device and computer or terminal with RS-485 cable.

Steps

1. Go to Configuration → System → System Settings → RS-485.
2. Set the RS-485 parameters.

You should keep the parameters of the device and the computer or terminal all the same.

1. Click Save.

11.12 Security

You can improve system security by setting security parameters.

11.12.1 Authentication

You can improve network access security by setting RTSP and WEB authentication.

Go to Configuration → System → Security → Authentication to choose authentication protocol and method according to your needs.

RTSP Authentication

Digest and digest/basic are supported, which means authentication information is needed when RTSP request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device only supports digest authentication.

RTSP Digest Algorithm

MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.

WEB Authentication

Digest and digest/basic are supported, which means authentication information is needed when WEB request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device only supports digest authentication.

WEB Digest Algorithm

MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended.

i Note

Refer to the specific content of protocol to view authentication requirements.

11.12.2 Set IP Address Filter

IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid the visits from the certain IP addresses.

IP address refers to IPv4.

Steps

1. Go to Configuration → System → Security → IP Address Filter.
2. Check Enable IP Address Filter.
3. Select the type of IP address filter.

Forbidden IP addresses in the list cannot access the device.

Allowed Only IP addresses in the list can access the device.

1. Edit the IP address filter list.

Add Add a new IP address to the list.

Modify Modify the selected IP address in the list.

Delete Delete the selected IP address in the list.

1. Click Save.

11.12.3 Set HTTPS

HTTPS is a network protocol that enables encrypted transmission and identity authentication, which improves the security of remote access.

Steps

1. Go to Configuration → Network → Advanced Settings → HTTPS.
2. Check Enable.
3. Click Delete to recreate and install certificate.

Create and install self-signed certificate

Refer to Create and Install Self-signed Certificate

Create certificate request and install certificate

Refer to Install Authorized Certificate

1. Click Save.

Create and Install Self-signed Certificate

Steps

1. Check Create Self-signed Certificate.
2. Click Create.
3. Follow the prompt to enter Country, Hostname/IP, Validity and other parameters.
4. Click OK.

Result

The device will install the self-signed certificate by default.

Install Authorized Certificate

If the demand for external access security is high, you can create and install authorized certificate via HTTPS protocol to ensure the data transmission security.

Steps

1. Select Create certificate request first and continue the installation.

2. Click Create.

3. Follow the prompt to input Country, Hostname/IP, Validity and other parameters.

4. Click Download to download the certificate request and submit it to the trusted authority for signature.

5. Import certificate to the device.

6. Select Signed certificate is available, start the installation directly. Click Browse and Install to import the certificate to the device.

7. Select Create the certificate request first and continue the installation. Click Browse and Install to import the certificate to the device.

8. Click Save.

11.12.4 Security Audit Log

The security audit logs refer to the security operation logs. You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.

Security audit logs can be saved on device internal storage. The log will be saved every half hour after device booting. Due to limited storage space, you can also save the logs on a log server.

Search Security Audit Logs

You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.

Steps

Note

This function is only supported by certain camera models.

1. Go to Configuration → System → Maintenance → Security Audit Log.
2. Select log types, Start Time, and End Time.
3. Click Search.

The log files that match the search conditions will be displayed on the Log List.

1. Optional: Click Export to save the log files to your computer.

Set Log Server

The log server should support syslog (RFC 3164) over TLS.

Steps

1. Check Enable Log Upload Server.
2. Optional: Check Enable Encrypted Transmission if you want the log data to be encrypted.
3. Input Log Server IP and Log Server Port.
4. Click Test to test the settings.

Note

Install certificates according to the requirement of the log server. If two-way authentication is required, install the CA certificate and the client certificate. If one-way authentication is required, install the CA certificate.

1. Optional: Install client certificate.

1) Click Create to create the certificate request. Fill in the required information in the pop-up window.
2) Click Download to download the certificate request and submit it to the trusted authority for signature.
3) Install the authorized certificate to the device.

1. Install the CA certificate to the device.

Note

Prepare a CA certificate in advance.

1) Click Browse, and select the CA certificate file.
2) Click Install.

11.12.5 Set QoS

QoS (Quality of Service) can help improve the network delay and network congestion by setting the priority of data sending.

Note

QoS needs support from network device such as router and switch.

Steps

1. Go to Configuration → Network → Advanced Configuration → QoS.

2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.

Note

Network can identify the priority of data transmission. The bigger the DSCP value is, the higher the priority is. You need to set the same value in router while configuration.

1. Click Save.

11.12.6 Set IEEE 802.1X

IEEE 802.1x is a port-based network access control. It enhances the security level of the LAN/WLAN. When devices connect to the network with IEEE 802.1x standard, the authentication is needed.

Go to Configuration → Network → Advanced Settings → 802.1X, and enable the function.

Set Protocol and EAPOL Version according to router information.

Protocol

EAP-LEAP, EAP-TLS, and EAP-MD5 are selectable

EAP-LEAP and EAP-MD5

If you use EAP-LEAP or EAP-MD5, the authentication server must be configured. Register a user name and password for 802.1X in the server in advance. Input the user name and password for authentication.

EAP-TLS

If you use EAP-TLS, input Identify, Private Key Password, and upload CA Certificate, User Certificate and Private Key.

EAPOL Version

The EAPOL version must be identical with that of the router or the switch.

11.12.7 User and Account

Set User Account and Permission

The administrator can add, modify, or delete other accounts, and grant different permission to different user levels.

Caution

To increase security of using the device on the network, please change the password of your account regularly. Changing the password every 3 months is recommended. If the device is used in high-risk environment, it is recommended that the password should be changed every month or week.

Steps

1. Go to Configuration → System → User Management → User Management.

2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to users based on needs.

Administrator

The administrator has the authority to all operations and can add users and operators and assign permission.

User

Users can be assigned permission of viewing live video, setting PTZ parameters, and changing their own passwords, but no permission for other operations.

Operator

Operators can be assigned all permission except for operations on the administrator and creating accounts.

Modify Select a user and click Modify to change the password and permission.

Delete Select a user and click Delete.

Note

The administrator can add up to 31 user accounts.

3. Click OK.

Online Users

The information of users logging into the device is shown.

Go to Configuration → System → User Management → Online Users to view the list of online users.

Appendix A. Device Command

Scan the following QR code to get device common serial port commands.

Note that the command list contains the commonly used serial port commands for all Hikvision network cameras.

Appendix B. Device Communication Matrix

Scan the following QR code to get device communication matrix.

Note that the matrix contains all communication ports of Hikvision network cameras.

See Far, Go Further