DI-350IP5S36 - Security Camera Provision-ISR - Free user manual and instructions
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| Product Type | IP Security Camera |
| Brand | Provision-ISR |
| Model | DI-350IP5S36 |
| Video Compression | H.265 / H.264 |
| Image Sensor | Progressive Scan CMOS |
| Resolution | Up to 4MP (2560x1440) |
| Day/Night | ICR auto switch, true day/night |
| Wide Dynamic Range | Digital WDR (D-WDR) |
| Noise Reduction | 3D DNR |
| Region of Interest (ROI) | Yes |
| Lens Type | Motorized Vari-Focal (MVF) - optional |
| Power Supply | PoE (802.3af) |
| Network Interface | RJ-45 10/100 Base-T |
| Audio Support | Line-in / Mic-in |
| Alarm Input/Output | Not specified |
| Remote Access | IE browser, CMS, Smartphone app (Provision Cam2) |
| Video Analytics | Line crossing, sterile area, camera tampering, object detection |
| Motion Detection | Yes, with area and sensitivity settings |
| Privacy Mask | Up to 4 mask areas |
| Weatherproof Rating | Not specified (likely indoor/outdoor based on design) |
| Operating Temperature | Not specified |
| Dimensions | Not specified |
| Weight | Not specified |
| Cleaning Instructions | Use soft dry cloth; for hard contamination, use neutral detergent |
| Security Features | User levels (admin, advanced, normal), IP/MAC filtering, 802.1X |
| Spare Parts / Repairability | Not specified |
Frequently Asked Questions - DI-350IP5S36 Provision-ISR
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USER MANUAL DI-350IP5S36 Provision-ISR
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PROVISION ISRNow you can see!

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Row of white surveillance cameras with black and white designs, no visible text or labelsIP Series
CAMERA USER MANUAL
This user manual covers the following cameras:
S-Sight:
• 340IPS5 4MP Series (All Lenses)
v4.2 User Manual
For H.265 IP Camera
All rights reserved
Notes
■ Before operating the camera, we strongly advise users to read this manual and keep it for later use.
■ Please use the specified power supply to connect.
■ Avoid incorrect operation, shock vibration, heavy pressing which can cause damage to the product.
■ Do not use corrosive detergent to clean the body of the camera. If necessary, please use a soft dry cloth to wipe dirt; for hard contamination, use neutral detergent. Any cleanser for high-grade furniture is applicable.
■ Avoid aiming the camera directly towards extremely bright objects, such as the sun, as this may damage the image sensor.
■ Please follow the instructions to install the camera. Do not reverse the camera, or the reversing image will be received.
■ Do not operate the camera in extreme temperatures or extreme humidity conditions.
■ Use the power supply supplied authorized by a PROVISION-ISR technician.
- Keep away from heat sources such as radiators, heat registers, stove, etc.
The instructions in this manual could be outdated; if you need any clarifications you can contact an authorized PROVISION-ISR technician. PROVISION-ISR reserves the right to add changes to this manual and publish it online on our website (www.provision-ISR.com): there may be inconsistencies with the latest version. This applies to any and all software upgrades and product improvements, interpretation and modification added. These changes will be published in the latest version without prior notification.
■ When this product is in use, the relevant contents of Microsoft, Apple and Google will be involved in. The pictures and screenshots in this manual are only used to explain the usage of our product. The ownership of trademarks, logos and other intellectual properties related to Microsoft, Apple and Google belong to the above-mentioned companies.
■ All pictures and examples used in the manual are for reference only.
Table of Contents
1 Introduction....1
2 IE Remote Access....2
2.1 LAN....2
2.1.1 Access through IP-Manager 2
2.1.2 Direct Access through IE 4
2.2 WAN....5
3 Live Preview....6
3.1 The Live Preview Interface....6
3.2 MVF (Motorized Vari-Focal) Controls* 7
4 IPC Configuration 7
4.1 System Configuration....8
4.1.1 Basic Information 8
4.1.2 Date & Time Configuration....8
4.1.3 Local Config 9
4.2 Video Configuration....10
4.2.1 Camera Configuration 10
4.2.2 Video/Audio....12
4.2.3 OSD Configuration 14
4.2.4 Video Mask 14
4.2.5 ROI Configuration 15
4.2.6 Zoom/Focus ^* 16
4.3 Alarm Configuration....17
4.3.1 Motion Detection....17
4.4 Basic Analytics....18
4.4.1 Camera Tampering 19
4.4.2 Line Crossing 20
4.4.3 Sterile Area 21
4.4.4 Analytics and Live Display....23
4.5 Network Configuration....24
4.5.1 TCP/IP....24
4.5.2 Port 26
4.5.3 Server Configuration 26
4.5.4 DDNS Configuration....27
4.5.5 SNMP....28
4.5.6 802.1X....28
4.5.7 RTSP 29
4.5.8 UPnP 29
4.5.9 Email Setting....30
4.5.10 FTP 31
4.5.11 QoS....32
4.6 Security 32
4.6.1 User....32
IP CAMERA USER MANUAL
4.6.2 Online Users....33
4.6.3 Block and Allow Lists .... 34
4.7 Maintenance....35
4.7.1 Configure Backup & Restore....35
4.7.2 Reboot Device 36
4.7.3 Upgrade 37
5 Mobile Surveillance ....38
5.1 Network Configuration....38
6 Q & A....39
1 Introduction
This IPC (short for IP Camera) is designed for high-performance CCTV solutions. It adopts the state of the art video processing chips and utilizes most advanced technologies, such as video encoding and decoding technology, complies with the TCP/IP protocol, SoC, etc to ensure that this system will be extremely stable and reliable. The IPC device should be used together with Provision-ISR's IP manager to enable the quick setting and full utilization of the camera.
Main Features
- ICR auto switch, true day/night
● H.265/H.264 Compression
● 3D DNR, D-WDR - ROI coding
- PoE power supply
- Remote monitoring support (Via smartphone/CMS/IE)
2 IE Remote Access
You may connect IPC via LAN or WAN. In this manual, we will use IE v11 for example. The details are as follows:
2.1 LAN
In LAN, there are two ways to access IPC:
- Access through IP Manager Software.
- Direct access through IE browser.
2.1.1 Access through IP-Manager
① Make sure the PC and IPC are connected to the LAN and that the IP-Manager is installed on the PC. You can install the IP manager form the disc provided with the camera or download it by clicking here.
② Double-click the IP-Manager icon on the desktop to run this software as shown below:

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IP Manager Refresh Device Name Device Type IP Address Software Version Status Status Descrip ONVIF 192.168.2.154 ONVIF 192.168.2.153 13-340IP... IPC 192.168.2.129 4.1.3.0(11838) 18 340IP... IPC 192.168.2.123 4.2.0.0(12870) Successful dh IPC 192.168.2.121 4.1.3.0(13035) ONVIF 192.168.2.116 ONVIF 192.168.2.110 IPCamera IPC 192.168.2.106 4.1.3.0(12792) All Clear Check Same Type Chosen: 0 / 9 Batch Update Batch Set NET Batch Set Stream Batch Modify PWD Batch Set Picture Software user admin PWD Update Mac addr: 00:18:AF:33:33:11 : : : : : Restore Tip Enter ipc device mac add, and men reboot the device to restore the default configuration in 30 seconds.③ Modify the IP address. The default IP address of this camera is 192.168.226.201. Tick all the cameras you wish to set and then click on the “Batch Set NET” tab.

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Automatically gets IP ad Uses the following IP ad IP addr range: Start Subnet Mask End Getway USER: admin PWD: Batch SetIf you wish to use DHCP (IP Address automatic assignment), choose “Automatically gets IP address”, set the password and click on “Batch set”. Wait for a few moments until the IP manager will configure the cameras. After configuration, the IP addresses of the cameras will refresh automatically.
Please note:
1) In order for the DHCP mode to work, you must have a DHCP server on the LAN.
2) Using DHCP for permanent installations is not advisable as the IP Address might change after a while and cause the camera to be unreachable.
If you wish to set static IP addresses, choose “Uses the following IP Addresses”, set the range of IP addresses you wish to assign (First and last address), set the gateway and subnet mask and click on batch set. Wait for a few moments until the IP manager will configure the cameras. After configuration, the IP addresses of the cameras will refresh automatically.
Please note:
1) The IP range must fit the number of chosen cameras.
2) The selected IP addresses in the specified range must be available.
For example, if the IP address of your computer is 192.168.1.4, then the IP address of the cameras should be changed to 192.168.1.x. (x stands for any number between 1 and 255).

The default password of the administrator is "123456".
④ Double click on the IP address of the system will pop up IE browser and connect to the IPC. IE browser will auto download the Active X control. You must install it in order for the camera to work. After successful installation, a login window will appear as shown below.

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PROVISION ISR IPC Name: admin Password: Password Stream Type: 2560x1440 25fps Language: English Remember me LoginInput the username and password to log in.

The default username is “admin”; the default password is “123456”.
2.1.2 Direct Access through IE
The default network settings are as shown below:
IP address: 192.168.226.201
Subnet Mask: 255.255.255.0
Gateway: 192.168.226.1
HTTP: 80
Data port: 9008
You may use the above default settings when you log in the camera for the first time.
① You can use the IP manager to access the camera even if the camera is still using the default IP address. Double click on the IP address within the IP manager for the system to pop up IE browser and connect to the IPC. IE browser will auto download the Active X control. You must install it in order for the camera to work. After successful installation, a login window will appear.
You can then set the IP address from the camera configuration menu.
② If you wish to access the camera using its default IP address you will have to manually set the IP address of the PC to be in the same IP segment as the default settings of the IP camera. Open the network and sharing center. Click “Local Area Connection” to pop up the following window.

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Local Area Connection Status General Connection IPv4 Connectivity: Internet IPv6 Connectivity: No Internet access Media State: Enabled Duration: 00:01:27 Speed: 100.0 Mbps Details... Activity Sent — Received Bytes: 27,480 | 778,065 Properties Disable Diagnose CloseSelect “Properties” and then select internet protocol according to the actual situation (most probably you are using IPv4). Next, click “Properties” button and set the network of the PC as shown below.

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Internet Protocol Version 4 (TCP/IPv4) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 192 . 168 . 228 . 4 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 192 . 168 . 228 . 1 Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: 192 . 168 . 228 . 1 Alternate DNS server: . . . . Validate settings upon exit Advanced... OK Cancel② Open the IE browser and input the default address of IPC and confirm. The IE browser will download Active X control automatically.
③ After downloading and installing the Active X control, the login dialog box will appear.
④ Input the default username and password and click "Login".
2.2 WAN
Allows you to access the camera using a router or virtual server.
① Make sure the camera is well connected and configured via LAN. Log in the camera via LAN and go to the Config→Network Config→Port menu to set up the port number.
② Go to Config → Network Config → TCP/IP menu to modify the IP address.
③ After modifying the IP Address, click on “Port” and modify the port according to your needs.

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Config Home > Network > TCP/IP IPv4 IPv6 PPPoE Config IP Change Notification Config Obtain an IP address automatically Use the following IP address IP Address 192.168.226.201 Test Subnet Mask 255.255.255.0 Gateway 192.168.226.1 Preferred DNS Server 192.168.226.1 Alternate DNS Server 8.8.8.8 SavePort Setup

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Port Server DDNS SNMP 802.1X RTSP UPnP HTTP Port 80 Data Port 9008 RTSP Port 554 SaveIP Setup
④ Go to the router's management interface through IE browser to forward the IP address and port of the camera to the “Virtual Server”. In the picture example below you will see an example of the setting as if the IPC IP address is “192.168.6.6” and the ports are default (9008 & 80)

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Port Range Application Start End Protocol IP Address Enable 1 9008_to 9008 Both 192.168.6. 6 2 80_to 81 Both 192.168.6. 6 3 10000_to 10001 Both 192.168.6. 166 4 21000_to 21001 Both 192.168.6. 156 5 7777_to 7778 Both 192.168.6. 206 6 1029_to 1030 Both 192.168.6. 207Router Setup
④ Open the IE browser and input your WAN IP and HTTP port to access the camera.
3 Live Preview
3.1 The Live Preview Interface

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PROVISION 150 Main screen Sub stream Third screen Enhanced 18-340IP5MVF+ 2017-70-23 06:55:48Icons and operation buttons:
| Icon | Description | Icon | Description |
![]() | Actual Size | ![]() | Digital Zoom-in |
![]() | Fit to screen - True Proportions | ![]() | Digital Zoom-Out |
![]() | Fit to screen - Stretch | ![]() | Motion Detection indicator |
![]() | Full screen | ![]() | Use mainstream for live-view |
![]() | Enable/Disable live view | ![]() | Use sub-stream for live-view |
![]() | Take Snapshot | ![]() | Use third stream for live-view |
![]() | Enable/Disable Local Recording | ![]() | Choose the buffering plan |
3.2 MVF (Motorized Vari-Focal) Controls\*
Clicking on the MVF lens controls will unfold the MVF control panel. Using this interface, you can control the zoom and focus of the MVF lens.
The descriptions of the control panel are as follows:
| Icon | Description | Icon | Description |
![]() | Zoom Out | ![]() | Focus In |
![]() | Zoom In | ![]() | One Key Focus |
![]() | Focus Out |
*Relevant for MVF Models Only
4 IPC Configuration
In this chapter, we will go through all the possible configurations of the IPC.
4.1 System Configuration
The “System Configuration” includes four submenus: Basic Information, Date & Time, Local Config and Storage.
4.1.1 Basic Information
In the “Basic Information” interface, you can view all the necessary information related to the IPC, as seen below:

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Config Home ▶ System ▶ Basic Information Device Name 18-340IP5MVF+ Product Model 18-340IP5MVF+ Brand Provision ISR Software Version 4.2.0.0(12870) Software Build Date 2017-08-22 Kernel Version 20170413 Hardware Version 1.3-1414405 Onvif Version 16.12(#2) OCX Version 2.0.1.3 MAC 00:18:ae:33:33:11The following table will explain the available detail field.
| Parameter | Meaning |
| Device name | Name of the device – can be modified from the OSD settings |
| Product Model | The model of the device |
| Brand | The brand of the camera |
| Software version | The current software version |
| Software build date | The software build-date |
| Kernel version | The kernel version of the device |
| Hardware version | The hardware version of the device |
| ONVIF Version | The current ONVIF version |
| OCX Version | The current OCX version |
| Mac Address | The MAC address of device |
4.1.2 Date & Time Configuration
Setting steps:
- Go to Config→Date & Time menu as shown below.

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Config Home > System > Date and Time Zone Date and Time Time Zone: GMT (Dublin, Lisbon, London, Reykjavik) ■ DST ● Auto DST ● Manual DST Start Time January First Sunday 00 Hour End Time January First Sunday 00 Hour Time Offset 30 Minutes-
Set the time zone.
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Enable DST mode if required. DST settings are already configured according to your time zone. If you wish to set the DST manually, switch to "Manual DST" and set it accordingly.
- To set the date and time, click on the "Date and Time" tab. You may synchronize the camera time with an NTP server (Internet connection required), synchronize the camera time with the time of the computer you are using or set the time manually.

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Zone Date and Time Time Mode: ● Synchronize with NTP server NTP server: time.windows.com ● Synchronize with computer time Date 2017-10-23 Time 11:12:31 ● Set manually Date 2017-10-23 Time 08:12:294.1.3 Local Config
- Got to "System Configuration" → "Local config" as shown below:

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Config Home > System > Local Config Picture Path C:\Users\Tal Hanoch\Favorites Browse Record Path C:\Users\Tal Hanoch\Favorites Browse Video Audio Settings Open Close Show Bitrate Open CloseFrom here you can set the path on your computer where local snapshots and videos will be saved.
You can also choose if the camera will show the current bit-rate on the live-view image (Local interface only).
4.2 Video Configuration
Camera Configuration includes five submenus: Display Configuration, Video Stream, OSD Config, Video Mask and ROI Config.
4.2.1 Camera Configuration
Setting steps:
- Go to "Video Configuration" "Display" interface as shown below.

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Config File Common Brightness 25 Contrast 50 Hue 50 Saturation 50 WDR 0 Sharpness 50 Noise Reduction 30 Defog 50 Antiflicker Off White Balance Auto Frequency 50HZ Day/Night Mode Auto Sensitivity Mid Delay Time (Second) 2 Infra-red Mode Auto Exposure Mode Auto Corridor Pattern 0 Image Mirror Open Close Image Flip Open Close Default Cancel
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Config Home > Image > Display Settings Camera Parameters Schedule 18-34DIPBUVF 2017-10-23 10:12:23 Config File Common Brightness 25 Contrast 50 Hue 50 Saturation 50 Sharpness 50 Noise Reduction 30 Defog 50 Backlight Off Compensation Antiflicker Off White Balance Auto Frequency 50HZ Day/Night Mode Auto Sensitivity Mid Delay Time (Second) 2 Infra-red Mode Auto Exposure Mode Auto Corridor Pattern 0 Image Mirror Open Close Image Flip Open Close Default CancelThe display parameters are as follows:
| Parameter | Meaning |
| Config file* | You can set an individual configuration for Day and night. Common is used for both |
| Brightness | Set the image brightness |
| Contrast | Set the image contrast |
| Hue | Set the image hue |
| Saturation | Set the image saturation |
| WDR | Digital Wide dynamic range digitally brightens the dark areas and darkens the bright areas in order to provide a clear image without burnt pixels. |
| Sharpness | Enable/Disable the sharpness and set its level |
| Noise reduction | Enable/Disable the 3D-DNR and set its level |
| Defog | Enable/Disable the defog and set its level |
| Anti-Flickering | Manually set the shutter to synchronize with 50/60Hz environments. |
| White Balance | Set the white balance of the camera |
| Frequency | Set the frequency to 50/60Hz |
| Day/Night Mode* | Set the day/night mode (Auto/Day/Night/Schedule) |
| Sensitivity | The light sensor sensitivity |
| Delay Time | The delay time before switching day/night modes |
| Infra-Red Mode | Set the IR status |
| Exposure Mode | Set the exposure to auto or set it manually |
| Corridor Pattern | Rotate the image to fit corridors |
| Image Mirror | Mirror the image horizontally |
| Image Flip | Flip the image vertically |
*If you set the day/night mode to schedule or you wish to differentiate between the daytime and night-time image settings, you will need to set the schedule accordingly.
Click on the "Schedule" tab and set the schedule as you wish.

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Camera Parameters Schedule Schedule Schedule Time Range Day Night Save4.2.2 Video/Audio
Go to "Video configuration" → "Video/Audio" to see an interface as shown below.

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Config Image - Image - Video/Audio Video Audio Index Stream Name Resolution Frame Rate Bitrate Type Bitrate(Kbps) Video Quality I Frame Interval Video Compression Profile 1 Main stream 25/6x1440 25 CBR 5120 Highest 100 H264 High Profile 2 Sub stream 79/6x76 25 CBR 768 Highest 100 H264 High Profile 3 Third stream 15/2x298 25 CBR 512 Higher 100 H264 High Profile Send Snapshot 2 Size (70/6x76) Video encode slice split Watermark Watermark contentThree video streams are available. You can set each one of them differently with the limitations of the camera's capabilities.
Resolution: The higher the resolution is, the bigger the image is.
Frame rate: The higher the frame rate is, the more fluent the video is. However, more storage room will be taken up.
Bitrate type: CBR and VBR are available. CBR (Constant Bit-Rate) means that no matter how what the video resources are, the compression bitrate will be constant as configured. This will not only facilitate the image quality better in a constant bitrate but also help to calculate the capacity of the recording. VBR (Variable Bit-Rate) means that the compression bitrate can be automatically adjusted according to the change of the video resources with the configured bit-rate as the maximum value. This will help to optimize the storage network bandwidth.
Video Quality: When VBR is selected, you need to choose image quality. The higher the image quality you choose, the more bitrate will be required.
Bitrate: Please set it according to your needs while taking in consideration the bandwidth and storage limits.
I Frame interval: It is recommended to use the default value. If the value is too high, the read speed picture group will be slow resulting in video quality loss.
Video Compression: Choose between H.265 and H.264. The IPC also support MJPEG on sub-stream resolution but you need to make sure that the application connected to the camera also supports it.
Profile: Baseline, main profile and high profile are optional. Baseline profile is mainly used in interactive applications with low complexity and delay. The main or high profile is mainly used for higher coding requirements.
Send Snapshot: Please select it according to the actual situation.
Video encode slice split: If enabled, you may get a more fluent image even when using a low-performance PC.
Watermark: You can set a watermark that will appear on the image.
In the next tab we have "Audio" settings as shown below:

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Config Home > Image > Video/Audio Video Audio Audio Encoding G711A Audio Type LINSet the encoding profile as desired and the type of audio input. If LIN (Line) is selected, it means that the audio input is already amplified and the input volume will be set to "low". If MIC (Microphone) will be
selected, it means that the audio signal is not amplified and the input volume will be set to "high".
4.2.3 OSD Configuration
Go to "Video Config" → "OSD" menu to display the interface as shown below.
You may set the device name, time stamp and custom OSDs here. Drag the time stamp and custom OSD over the image on the left side to set their position. Then press the “Save” button to save the settings.

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Config Home > Image > OSD 18-340IP5MVF+ 2017-10-29 09:51:54 Date Format YYYY-MM-DD ✓ Show Timestamp Device Name IB-340IP5MVF+ ✓ Show Device Name ■ OSD Content1 ✓ Add One Line ■ OSD Content2 ✓ Add One Line ■ OSD Content3 ✓ Add One Line ■ OSD Content4 ✓ Add One Line Save4.2.4 Video Mask
You can set 4 mask areas at most.

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Config Home • Image • Video Mask 18-340IP5LIVF+ 2017-10-23 10:12:23 Enable ■ Draw Area Clear SaveTo set up video mask
- Enable video mask.
- Click "Draw" button and then drag the mouse to draw the video mask area.
- Click "Save" button to save the settings.
- Return to the live to see the following picture.
To clear the video mask:
Go to video mask menu and then click "Clear" button to delete the current video mask area.
4.2.5 ROI Configuration
ROI is used to allocate higher bit-rate on a certain area of the image than other areas. To set up ROI
- Go to Config→ROI menu.

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Config Home > Image > ROI Config ID:340IP5MVF + 2017-10-23 10:12:23 Enable Stop Draw Clear Level= 1 Save- Check "Enable" and then click "Draw" button.
- Drag the mouse to set the ROI area.
- Set the level.
- Click "Save" button to save the settings.
Now, you will see that the selected ROI area is clearer than other areas, especially in low bit-rate settings.
4.2.6 Zoom/Focus\*
The zoom/focus interface is used for setting the lens of the camera (In MVF Models only). You can also enable “Day/Night Switching focus” which will refocus the lens every time the camera switched from day to night and vice-versa.

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Config Home • Image • Zoom/Focus 18-340IP5MVF+ 2017-10-23 10:12:23 Day and night switching Focus ■ One Key Focus Reset Zoom - Zoom + Focus - Focus +"One Key Focus" will automatically focus the lens in one click.
Zoom +/- will manually control the zoom ratio.
Focus +/- will manually set the focus of the lens.
4.3 Alarm Configuration
Alarm configuration includes four submenus: Motion Detection, General Fault, Alarm in and Alarm Out.
4.3.1 Motion Detection
Go to "Alarm configuration"→"Motion Detection" to see an interface as below.

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Alarm Config Area and Sensitivity Schedule Enable Alarm Alarm Holding Time 10 Seconds Trigger Email Trigger FTP SaveThe first tab is the “Alarm Config”. Enable or disable the alarm and set the alarm holding time. The holding time means that the alarm signal will stay active and no additional alarms will be generated during that time.
Choose the camera's response to the alarm:
| Alarm Triggers: | |
| Trigger Email | sends an email as configured in the Email section. |
| Trigger FTP | send a snapshot as configured in the FTP section |
Next is the “Area and Sensitivity” Tab. Move the “Sensitivity” scroll bar to set up the motion sensitivity and click on “draw” to enable the marking on the image. Note that you can set different sensitivities to a different area of the picture as shown below. Once finished, click on “Stop Draw”.

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Config Home > Alarm > Motion Detection Alarm Config Area and Sensitivity Schedule 0.545 PM/16.5 817-0-29 0° 27 Sensitivity Low High 8 Stop Draw Add Erase Select All Clear All Invert Save- Click "Save" to save the settings.
Last is the "Schedule" tab:

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Alarm Config Area and Sensitivity Schedule Erase Add Week Schedule Sun. 00:00-24:00 Manual Input Mon. 00:00-24:00 Manual Input Tue. 00:00-24:00 Manual Input Wed. 00:00-24:00 Manual Input Thu. 00:00-24:00 Manual Input Fri. 00:00-24:00 Manual Input Sat. 00:00-24:00 Manual Input Holiday Schedule Date 10-23 Add Delete 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input SaveSet the active alarm time for each of the weekdays. You can also set a holiday schedule and add required dates to it.
4.4 Basic Analytics
This version offers special video analytics that was designed to detect special scenarios and events. Video analytics detection is based on VMD (Video Motion Detection). v4.2 offers a variety of Analytics: Object Monitoring, Line Crossing, Sterile Area, Camera Tampering, Crowd Density, People Intrusion and People counting.
Note that some features might not be available in specific models. For confirmation please refer to the camera's technical specs.
4.4.1 Camera Tampering
Camera tapering uses special analytics algorithm to detect if the camera was tampered with. This includes: Camera shifting – detects if the camera was shifted from its original location. Lens Tampering – detects if the lens was tampering resulting with a blurry image. Masking detection – detects if the camera view was covered or blocked by any means.
- Go to “Basic Analytics”→“Camera Tampering” to get to the interface as shown below:

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Config Home ▶ Basic Analytics ▶ Camera Tampering Detection Configuration Sensitivity ■ Camera Shifting detection ■ Lens Tampering Detection ■ Camera Masking Detection Alarm Holding Time 20 Seconds ■ Trigger Snap ■ Trigger SD Recording ■ Trigger Email ■ Trigger FTP Save-
Enable the required detection analytics out of Camera Shifting/Lens Tampering/Masking detection.
-
Set the Alarm response as follows:
| Alarm Triggers: | |
| Trigger Email | sends an email as configured in the Email section. |
| Trigger FTP | send a snapshot as configured in the FTP section |
-
Click "Save" to confirm.
-
Go to the sensitivity tab:

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Config Home ▶ Basic Analytics ▶ Camera Tampering Detection Configuration Sensitivity Sensitivity 38 Save- Set the sensitivity (0 - lowest, 100 - Highest)
- Click "Save" to confirm.
4.4.2 Line Crossing
Line Crossing Analytics will detect if an object crossed a defined line. The crossing direction can be adjusted.
- Go to “Basic Analytics”→“Line Crossing” to get to the interface as shown below:

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Config Home ▶ Basic Analytics ▶ Line Crossing Detection Config Area Schedule Enable Alarm Alarm Holding Time 20 Seconds Trigger Snap Trigger SD Recording Trigger Email Trigger FTP Save-
Enable Alarm if required.
-
Set the Alarm response as follows and click "Save" to confirm:
| Alarm Triggers: | |
| Trigger Email | sends an email as configured in the Email section. |
| Trigger FTP | send a snapshot as configured in the FTP section |
- Now you will have to set the detection are (lines). Click on the “Area” tab to get to the interface shown below.

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Config Home > Basic Analytics > Line Crossing Detection Config Area Schedule 18-34075941*+ 2017-10-23 10:12:23 Cordon 1 Direction A<-B Stop Draw Clear Save-
Click on "Draw Area".
-
Draw the line. The length of the line should be as long as possible to increase the detection efficiency.
- Set the crossing direction. The “A” and “B” sides will reflect on the image on the left. The available options are. A→B – Crossing from A side to B side, B→A - Crossing from B side to A side, A<->B – Crossing from any side to any side.
- Click "Save" to confirm the settings.
- You can set up to 4 lines. If you wish to set additional lines, change the cordon number and repeat stages 6-9.
- Next, you will need to set the schedule. Click on the "Schedule" tab to get the following interface:

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Config Home - Basic Analytics - Object Monitoring Detection Config Area Schedule Erase Add Week Schedule Sun. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Mon. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Tue. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Wed. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Thu. 00:00-24:00 Manual Input Fri. 00:00-24:00 Manual Input Sat. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 00:00-24:00 Manual Input Holiday Schedule Date Add Delete Manual Input Save- Set the active alarm time for each of the weekdays. You can also set a holiday schedule and add required dates to it. The holiday schedule overtakes the normal schedule.
4.4.3 Sterile Area
Sterile Area Analytics will detect if any object entered the defined area.
- Go to “Basic Analytics”→“Sterile Area” to get to the interface as shown below:

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Config Home ▶ Basic Analytics ▶ Line Crossing Detection Config Area Schedule Enable Alarm Alarm Holding Time 20 Seconds Trigger Snap Trigger SD Recording Trigger Email Trigger FTP Save-
Enable Alarm if required.
-
Set the Alarm response as follows and click "Save" to confirm:
| Alarm Triggers: | |
| Trigger Email | sends an email as configured in the Email section. |
| Trigger FTP | send a snapshot as configured in the FTP section |
- Now you will have to set the detection area. Click on the "Area" tab to get to the interface shown below.

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Config Home ▶ Basic Analytics ▶ Sterile Area Detection Config Area Schedule 18-340IPSMVF+ 2017-10-23 10:12:23 Alarm Area 1 Stop Draw Clear Save-
Click on "Draw Area".
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Draw the area. Drawing the area is done by clicking on the corners of the area you wish to monitor. The maximum points for the polygon are 6. Once you marked the 6^th corner, the camera will automatically connect it with the 1^st point and close the area.
- Click "Save" to confirm the settings.
- You can set up to 4 areas. If you wish to set additional areas, change the alarm area number and repeat stages 6-8.
- Next, you will need to set the schedule. Click on the "Schedule" tab to get the following interface:

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Config Home - Basic Analytics - Object Monitoring Detection Config Area Schedule Week Schedule Sun. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Mon. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Tue. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Wed. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Thu. 00:00-24:00 Manual Input Fri. 00:00-24:00 Manual Input Sat. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Holiday Schedule Date Add Delete Manual Input Save- Set the active alarm time for each of the weekdays. You can also set a holiday schedule and add required dates to it. The holiday schedule overtakes the normal schedule.
4.4.4 Analytics and Live Display.
Once enabled, the Analytics will appear on the camera's live interface. It will not appear on any other device connected to the camera such as NVR or CMS.
4.5 Network Configuration
Network configuration includes eight submenus: Port, IP Address, Server Configuration, IP Notify, DDNS Config, RTSP, UPnP, Mail Setting, and FTP.
4.5.1 TCP/IP
Go to “Network”→“TCP IP” tab to see the interface shown below. The first and default tab is IPv4 Protocol. There are two options for IP setup: obtain an IP address automatically by DHCP or a defined IP address. You may choose one of the options as required.

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Config Home ▶ Network ▶ TCP/IP IPv4 IPv6 PPPoE Config IP Change Notification Config Obtain an IP address automatically Use the following IP address IP Address 192.168.226.201 Test Subnet Mask 255.255.255.0 Gateway 192.168.226.1 Preferred DNS Server 192.168.226.1 Alternate DNS Server 8.8.8.8 SaveAutomatic IP Assignment: Use “Obtain an IP address automatically” for the camera to communicate with an available DHCP server that will assign the camera with an IP address automatically.
Please note:
1) In order for the DHCP mode to work, you must have a DHCP server on the LAN.
2) Using DHCP for permanent installations is not advisable as the IP Address might change after a while and cause the camera to be unreachable.
Manual IP Assignment: If you wish to set static IP addresses, choose “Use the following IP Address”, set the range of IP addresses you wish to assign (First and last address), set the gateway and subnet mask and click on batch set. Wait for a few moments until the IP manager will configure the cameras. After configuration, the IP addresses of the cameras will refresh automatically.
Please note:
1) The selected IP address must be available.
The next tab is IPv6:

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Config Home > Network > TCP/IP IPv4 IPv6 PPPoE Config IP Change Notification Config Obtain an IP address automatically Use the following IP address IP Address fe80::20c:29ff:fe37:3729 Subnet Prefix Length 64 Gateway fe80::20c:29ff:fe37:1 SaveIf you need to use IPv6, configure it in the same method as described for IPv4.
The next tab is PPPoE:

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Config Home ▶ Network ▶ TCP/IP IPv4 IPv6 PPPoE Config IP Change Notification Config ■ Enable User Name Password SaveFor PPPoE, the user is required to manually input the username and password for dial-up internet. After saving the username/password information set up IP address change notification. Last, connect with Modem and the device will dial-up internet automatically.
Press the "Save" button to save the settings.
The next tab is “IP Change Notification Config”: If you have used DHCP and you need to be notified that the IP Address assigned to the camera was changed, enable it and set Email or FTP for the notification process.
4.5.2 Port
- Go to "Network"→"Port" to see the interface as shown below.

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Config Home ▶ Network ▶ Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS HTTP Port 80 Data Port 9008 RTSP Port 554 Save- Input port number for IE access in the "HTTP Port" textbox.
- Input the port number for audio & video transmission in the "Data Port" textbox.
- Set the RTSP port for video/audio transmission over RTSP
4.5.3 Server Configuration
Go to "Network"→ "Server".

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Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS ■ Enable Server Port 2009 Server Address : Device ID 1 SaveThis section refers to "Auto Report Server". Enable it if required.
Auto report server will make the camera to report back to the defined server using the port 2009.
Set the port (default port is 2009. It is advisable not to change it.) Set the server address (usually it is the CMS address which needs to be a static address). Set a unique device ID.
Each of the devices using auto server report should have its own ID.
The Camera will report back to the defined server its current IP using port 2009.
4.5.4 DDNS Configuration
- Enter into "Network"→"DDNS" tab as below:

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Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS Enable Server Type mintdns Server Address User Name Password Domain SaveThe default choice is Mint-Server which is Provision-ISR's free Domain name Registration (http://www.provision-ISR-dns.com)
Note: DDNS is used to register for a hostname with DDNS username and password.
Provision ISR now allows you to use our mint DDNS server in order to create a virtual address for your security device on the internet. Each account is limited to 35 different addresses using your preferred domain name address instead of using IP addresses. Follow the steps below to register your device's name and to configure your DVR to use Provision ISR's Mint DDNS server.
(a) To register a domain with Provision-ISR DDNS server follow these steps:
1) Visit our website: http://provision-isl-dns.com and register for a domain name by clicking "Registration"

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PROVISION ISR Now you can see! Logon Registration Welcome to Provision-ISR DDNS Service Enter your user name and password. Choose logon to continue.2) Fill in the registration form, then click "Submit"

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DOHS account creation NEW USER REGISTRATION EMAIL ADDRESS PASSWORD PASSWORD CONFIRM FIRST NAME LAST NAME SECURITY QUESTION. My first phone number. ANSWER CONFIRM YOU'RE HUMAN. 3+9= New Captcha Solve the problem above. Submit Reset Already have an account? Did here to register.3) Fill in the hostname you want to apply for and press "Request Domain" (for example "home")

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User Settings Domains Logout Domain Name Creation Enter a new domain name below. Domain name must start with [x-2, 0-5]. Cannot end or start, but may contain a higher and a lower code-sqlntw. home-provision=sr-dns.com Request Domain Type the name you want4) If there is no problem with the domain registration you will see the following message: "Your domain was successfully created."
If you do not see this message, the domain name you requested is already in use and you will be requested to provide an alternate domain name (please note: the domain name is sometimes called hostname).
You can create up to 35 domain records under a single account

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PROVISION ISR Now you can see! User Settings Domains Logout My Domains Your domain names are listed below. Choose create new domain to add additional d Your domain was successfully created.5) The domain name is added at the beginning of your DVR's address, for example, the domain "home" will appear at home.provision-ISR-dns.com.
Press the "Save" button to save the settings.
4.5.5 SNMP
Simple Network Management Protocol (SNMP) is a popular protocol for network management. It is used for collecting information from and configuring, network devices, such as servers, printers, hubs, switches, and routers on an Internet Protocol (IP) network. In order to Enable and work with SNMP, you need that the switch or another server on the network will support this protocol as well. Though our IPC fully supports SNMP will not explain how to configure it in this manual.
4.5.6 802.1X
The 802.1X standard is designed to enhance the security of wireless and local area networks (WLANs) that follow the IEEE 802.11 standard. 802.1X provides an authentication framework for wireless LANs, allowing a user to be authenticated by a central authority.
4.5.7 RTSP
RTSP is used to stream video/audio using the shared protocol. v4.2 is also supporting RTSP using Multicast protocol.
Go to "Network"→ "RTSP" interface as shown below.

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Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS Enable Port 554 RTSP Address rtsp://IP or domain nameport/profile1 rtsp://IP or domain nameport/profile2 rtsp://IP or domain nameport/profile3 Multicast address Main stream 239.0.0.0 50554 Sub stream 239.0.0.1 51554 Third stream 239.0.0.2 52554 Audio 239.0.0.3 53554 ■ Allow anonymous login (No username or password required) Save- Enable the RTSP if required.
- RTSP Port: Access Port of the streaming media. The default port is 554.
- RTSP Address: each of the streams have a unique RTSP address. Input the desired address into your RTSP player.
Notice that the camera also support multicast addresses that can be used as well for supporting players. - Enabling “Allow anonymous login” will authorize RTSP connection without the need for username/password.
- Click "Save" to confirm and save settings.
4.5.8 UPnP
Go to “Network”→“UPnP” interface as shown below.
Select "Enable UPnP" and then input friendly name.

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Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS ■ Enable UPnP Name SaveThen double-click “Network” icon on the desktop of the PC to see an icon with the name and IP address of the camera. You may quickly access the device by double-clicking this icon.
4.5.9 Email Setting
Go to “Network” → “Email” interface.

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Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS Sender Sender Address User Name Password Server Address Secure Connection Unnecessary SMTP Port 25 Default Send Interval(S) 0 (0-3600) Clear Test Recipient Recipient Address Add Delete SaveThe input fields are as follows:
| Field | Meaning |
| Sender Address | Sender's e-mail address |
| User Name | The username of the Email account |
| Password | The password for the Email account |
| Server Address | The SMTP/Outgoing Email server address |
| Secure Connection | Choose between Unnecessary/SSL/TLS |
| SMTP Port | The SMTP port. The default port will be used according to the secure connection choice but can be edited manually if required. |
| Send Intervals | The minimum time duration between 2 Email that will be sent by the system, |
| Recipient Address | The email addresses that Emails generated by the system will be sent to. |
After all parameters are properly set up, you can click “Test” to confirm that the system can connect to the email server with the provided details. If an email sent successful, a “Test Successful” window will pop up, if not, you should try other email addresses or check and correct the settings.
In order to input new mail recipient, input the recipient address and click on “Add”. The new address will be added to the recipient list box.
Notice: If you change the static IP into PPPoE and select mailbox, there will be an e-mail sent to your mailbox for notifying a new IP address.
4.5.10 FTP
Go to “Network” →“FTP” interface as shown below.

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Config Home - Network - Advanced Port Server DDNS SNMP 802.IX RTSP UPnP Email FTP QoS Server Name Server Address Port User Name Upload Path Add Modify Delete Test SaveTo add a new FTP server click on “Add” and input the FTP server’s server name, address, port number, username, password, and upload path, click OK to confirm the setting.

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Add FTP Server Name Server Address Upload Path Example:/Dir/folder Port 21 User Name Password Anonymous OK CancelClick on “Modify” to edit the information of the FTP server
Click on "Delete" to delete the FTP server
Click on “Test” to confirm the setting and availability of the FTP server.
4.5.11 QoS
Quality of Service (QoS) is an advanced feature that prioritizes internet traffic for applications to minimize the impact of busy bandwidth. It must be supported by the switch/router being used.
4.6 Security
Security configuration includes three submenus: User Settings, Online Users, and Block & Allow lists.
4.6.1 User
Go to “Network” → “User” to access the following interface.

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Config Home > Security > User Add Modify Delete Index User Name User Type Bind MAC 1 admin AdministratorAdding a user:
Click on the “Add” button to pop up the “Add user” dialog box.
Input the username, password and confirm the password.
Set the user type. 3 user types are available:
A. Administrator – Can perform all action and settings on the camera.
B. Advanced user – Can view and configure the camera excluding the “User Access” section.

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Add User User Name Password Confirm Password User Type Administrator Bind MAC 00:00:00:00:00:00 OK CancelC. Normal User – Can only view the live image and cannot configure.
At this stage, you can also bind a MAC address for the user. This means that this user will only be able to connect from a single pre-defined device and his access will be denied if he will try to connect from any other device.
Click on "OK" and "Save"
Modify user:
Select the user you wish to modify and click on the “Modify” button. A modification window will pop up as shown below.

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Edit User Modify Password User Name admin Old Password New Password Confirm Password Bind MAC 00:00:00:00:00:00 OK CancelYou can change the username if required. If you wish to edit the password of the user, tick “modify password” and input the old password, new password, and confirmation of the new password.
You can also bind a MAC address for the user as explained in the “Add user” section. Click “OK” to save.
Delete user:
Select the user you wish to delete and click on the “Delete” button. A confirmation prompt will pop up. Click “Ok” to confirm.
Note: The default user “admin” cannot be deleted.
4.6.2 Online Users
“Online users” section will allow you to view users who are currently connected to the camera. Administrator level users can also kick out other users who are currently connected to the camera.
Go to “Network” → “Online Users” to access the following interface.
| Config Home > Security > Online User | |||||
| Index | Client Address | Port | User Name | User Type | |
| 1 | 192.168.2.105 | 62651 | admin | Administrator | Kick Out |
| 2 | 192.168.2.100 | 5325 | admin | Administrator | Kick Out |
You can view the IP address, port, username and user type used for the connection.
The “Kick Out” button will kick out the selected user and input his IP address to the blacklist. Click on it for the relevant user and confirm the prompt message.

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Information Kicking out this user will add its IP to the blacklist. Please confirm. OK CancelImportant Note: once the user is kicked out, the IP address used for connection will be blacklisted. Therefore, the device used for connection will not be able to connect to the camera until the IP address will be manually removed from the blacklist.
4.6.3 Block and Allow Lists
“Block and Allow” lists allow the user to create lists of IP/MAC addresses that will be allowed or denied for connection.
Once a “Block” list is created, all devices except the blocked devices will be allowed to connect to the camera.
Once an “Allow” list is created, all devices except the allowed devices will be blocked from connecting to the camera.
Go to “Network” → “Block and Allow Lists” to access the following interface.

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Config Home ▶ Security ▶ Block and Allow Lists IP Address Filter Settings ■ Enable IP address filtering Block the following MAC Address ■ Enable MAC address filtering SaveThe lists can be based on IP Only / MAC only / Both IP and MAC together.
Enable the filtering you wish to activate. For the demonstration, we will enable both IP and MAC filtering, so the instructions below are true for both.
1) Choose the type of list you wish to create (block or allow)
2) Input the IP/MAC address you wish to add to the list
3) Click on add.
4) If you wish to add more than one address, repeat stages 1-3
5) Once finished, click "Save" to confirm, save the settings and enable the lists.

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Config Home ▶ Security ▶ Block and Allow Lists IP Address Filter Settings Enable IP address filtering Block the following IP address Allow the following IP address Add Delete 0.0.0.0 IPv4 IPv6 Block the following MAC Address Enable MAC address filtering Block the following MAC address Allow the following MAC address Add Delete 00:00:00:00:00:00 Save4.7 Maintenance
Maintenance includes 4 submenus: Backup & Restore, Reboot, Upgrade and Operation log.
4.7.1 Configure Backup & Restore
Backup and restore are used to save the camera's configuration on a PC and use it in case the camera's configuration was changed or when you wish to change the configuration of several cameras to be uniformed. This section also allows you to restore the camera's setting to factory default with some exceptions.
Go to “Maintenance”→“Backup and Restore”.

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Config Home > Maintenance > Backup and Restore Import Setting Path Browse... Import Setting Export Settings Export Settings Default Settings Keep Network Config Security Configuration Image Configuration Load Default- Importing Settings: If you have a configuration file and you wish to import it to the camera, click on "browse" and choose the relevant config file.
After choosing the file click on "Import settings" and wait for the process to finish.
- Exporting settings: If you wish to export the configuration settings of the camera click on "Export". Choose the location on your PC and set the file name. Click on "OK" to save the file on the desired location.
- Loading factory default: If for any reason you wish to restore your camera settings to factory default, you can use the “Load Default” button. Notice that you can mark some configuration that will be saved:
○ Network Config: Will save all the network section configuration
o Security Configuration: Will save all the security section configuration.
○ Image configuration: Will save the image section configuration.
4.7.2 Reboot Device
Go to "Maintenance"→"Reboot" to see the interface as shown below.

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Config Home > Maintenance > Reboot Reboot Reboot Updating takes 1-5 minutes. Once successful the browser will reconnect automatically. Timed Reboot ■ Time Settings SaveIn order to reboot the IPC click on the reboot "Reboot" button and confirm the pop up prompt
message, then wait for the reboot process to finish.
You can also set a scheduled reboot. Tick the “Time Settings” and set the time period and time for the reboot. You can choose a day of the week when the reboot will automatically take place or you can set it to happen on a daily basis. The reboot will occur on the specified day and time.

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Timed Reboot ✓ Time Settings Week Daily ✓ Time 15:07 Save4.7.3 Upgrade
Go to “Maintenance”→“Update” to open the interface as shown below.

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Config Home ▶ Maintenance ▶ Upgrade Upgrade System Path Browse Upgrade- Click "Browse" button to select the upgrade file.
- Click "Upgrade" button to start the upgrading process of the IPC.
- The device will restart automatically once completed.
- Depending on the update release note, the IPC configuration might reset.
Notice:
1) You must not disconnect to PC or close the IPC during the upgrade process to prevent permanent damage to the camera.
2) The camera update file is ***.TAR. the "TAR" file should not be extracted.
5 Mobile Surveillance
This IPC supports mobile surveillance from internet browsers and iOS/Android mobile phones using Provision-ISR's application “Provision Cam2”
5.1 Network Configuration
- Access the device via LAN
Step 1: Connect device via a wireless router. Then checkmark DHCP both in router and device to automatically acquire IP address or enter the IP address manually.
Step 2: Use WIFI function on your mobile phone to connect the wireless router.
Note: Make sure your phone network and device network are on the same network segment on LAN.
Step 3: Add the IP address and port in the mobile phone surveillance client.
- Access the device via 3G network
Step 1: Set the device network. Please enter Main Menu→Setup→Network tab.
If you use PPPoE to connect the device, please enable PPPoE and input username and password received from your ISP in network tab. Then click “Apply”. You can enter Main Menu→Information→Network tab to see the IP address. If you want to utilize dynamic domain name, please apply for a domain name in a DNS server supported by the device.
If you have a static WAN IP address, please enter Main Menu→Setup→Network tab to input your IP address, gateway, and port.
If you use LAN IP address, please enter Main Menu→Setup→Network tab to input your IP address, gateway and port and then forward IP address and port number in virtual server setup of the router or virtual server(If you have enabled the UPnP function in both the device and router, you can skip this step). Port forwarding setting may be different in different routers and servers. Please refer to the router's manual for details. After you forward your LAN IP address and port, please check the WAN IP address of the router or server.
Step 2: Add the WAN IP address or domain name in mobile phone surveillance client.
6 Q & A
1. Q: How to find my password if I forget it?
A: The default username is "admin" and the default password is "123456".
If you have changed the password and you can't remember it, press and hold the physical reset button on the camera (If available) or use the IP Manager to reset the camera to factory default as follows:
A. Open the IP Manager and locate the required camera.
B. Click on the camera line in the IP manager.
C. Input the MAC address of the camera into the restore window (The MAC address of the camera will appear in the op part of it:

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IP Manager Refresh Device Name Device Type Product Model IP Address Software Version Status Status Desc I3-340IPSSMVF IPC I3-340IPSSMVF 192.168.226.201 4.1.3.0(11530) Disconn ONVIF 192.168.2.102 Device Name NVR NVR5-641600(2U) 192.168.2.115 1.3.3 Device Name NVR TD-2704TS-HP 192.168.2.131 1.3.2 Device Name NVR NVR5-8200X+(MM) 192.168.2.127 1.3.3 I1-280IPSS36 IPC FEI-360IPS 192.168.2.116 4.1.1.0(16447) IPC IPC TD-9649E2 192.168.2.112 4.1.3.0(11352) DI-350IPSSMVF IPC DI-350IPSSMVF 192.168.2.106 4.2.0.0(17419) AI Close Check Same Type Close: 0 / 7/24 Misc add: 00 : 18 : AE : 00 : 27 : 6A : : : : : : Review Up further pin device rear add and then adjust the device to outline the default configuration in 5x7x7xD. Click on "Restore", and wait for the message "Device restored successfully"
E. Disconnect the camera from power and reconnect it within 30 seconds.
F. The camera will boot up in factory default.
Default IP: 192.168.226.201
User name: admin
Password: 123456
2. Q: The IPC fails to connect devices through IE browser, why?
A: Network cable is not connected well. Please check the connection and make sure it is connected securely to the camera.
B: IP was not assigned to an IP.
C: Web port number has been revised: contact an administrator or use the IP manager to get the correct port number.
D: If none of the above worked, recover the IPC's default setting by using the physical reset button on the camera (Press and hold if available) or using the IP Manager to reset the camera to factory default.
Note: Default IP: 192.168.226.201, mask number: 255.255.255.0
3. Q: IP tool cannot search for devices, why?
A: It may be caused by the anti-virus/firewall software on your computer. Please disable it and try to search device again.
4. Q: IE cannot download ActiveX control. How can I do?
a. Your IE browser probably set to block ActiveX controls. Please perform the following steps:
① Open IE browser. Click Tools----Internet Options....

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about:blank - Microsoft Internet Explorer File Edit View Favorites Tools Help Back Address about:blank Mail and News Synchronize... Windows Update Show Related Links Internet Options...② Select Security----Custom Level....Refer to Fig 4-1
③ Enable all the sub-options under “ActiveX controls and plug-ins”. Refer to Fig 4-2

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Internet Options General Security Privacy Content Connections Programs Advanced Select a Web content zone to specify its security settings. Internet Local Intranet Trusted sites Restricted sites Internet This zone contains all web sites you haven't placed in other zones Security level for this zone Custom Custom settings - To change the settings, click Custom Level - To use the recommended settings, click Default Level Custom Level... Default Level OK Cancel ApplyFig 4-1

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Security Settings Settings: Enable Download signed ActiveX controls Disable Enable Prompt Download unsigned ActiveX controls Disable Enable Prompt Initialize and script ActiveX controls not marked as safe Disable Enable Prompt Reset custom settings Reset to: Medium Reset OK CancelFig 4-2
④ Click ok to finish setup.
b. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them.
5. Q: No sound can be heard, why?
A: Audio input device was not connected. Please connect and try again.
B: Audio was not enabled in the live view interface. Please check the AUDIO item to enable this function.


















