Provision-ISR

DI-350IP5S36 - Security Camera Provision-ISR - Free user manual and instructions

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Product TypeIP Security Camera
BrandProvision-ISR
ModelDI-350IP5S36
Video CompressionH.265 / H.264
Image SensorProgressive Scan CMOS
ResolutionUp to 4MP (2560x1440)
Day/NightICR auto switch, true day/night
Wide Dynamic RangeDigital WDR (D-WDR)
Noise Reduction3D DNR
Region of Interest (ROI)Yes
Lens TypeMotorized Vari-Focal (MVF) - optional
Power SupplyPoE (802.3af)
Network InterfaceRJ-45 10/100 Base-T
Audio SupportLine-in / Mic-in
Alarm Input/OutputNot specified
Remote AccessIE browser, CMS, Smartphone app (Provision Cam2)
Video AnalyticsLine crossing, sterile area, camera tampering, object detection
Motion DetectionYes, with area and sensitivity settings
Privacy MaskUp to 4 mask areas
Weatherproof RatingNot specified (likely indoor/outdoor based on design)
Operating TemperatureNot specified
DimensionsNot specified
WeightNot specified
Cleaning InstructionsUse soft dry cloth; for hard contamination, use neutral detergent
Security FeaturesUser levels (admin, advanced, normal), IP/MAC filtering, 802.1X
Spare Parts / RepairabilityNot specified

Frequently Asked Questions - DI-350IP5S36 Provision-ISR

What is the default IP address, username, and password for the DI-350IP5S36 camera?
The default IP address is 192.168.226.201, the default username is admin, and the default password is 123456.
How can I reset the camera to factory defaults if I forgot the password?
Use the IP Manager software: select the camera, enter its MAC address in the restore field, click 'Restore', then disconnect power and reconnect within 30 seconds. The camera will boot with factory defaults.
How do I access the camera via Internet Explorer?
Ensure your PC and camera are on the same LAN. Open IE and enter the camera's IP address. The browser will prompt you to install an ActiveX control. After installation, log in with username and password.
How can I configure motion detection on the camera?
Go to Config > Alarm > Motion Detection. Enable the alarm, set holding time, and choose triggers (email, FTP). In the 'Area and Sensitivity' tab, draw areas on the image and set sensitivity. Then set a schedule in the 'Schedule' tab.
How do I set up email alerts for alarms?
Go to Config > Network > Email. Enter sender address, SMTP server, username, password, and recipient address. Click 'Test' to verify the connection. Then enable email trigger in alarm settings (e.g., motion detection, camera tampering).
Can I view the camera on my smartphone?
Yes, download the Provision Cam2 app from the App Store or Google Play. Connect the camera to a router with internet access, then add the camera using its IP address or domain name in the app.
How do I update the camera firmware?
Download the firmware file (.tar) from the Provision-ISR website. Go to Config > Maintenance > Upgrade, click 'Browse' to select the file, then click 'Upgrade'. Do not disconnect power during the process.
What are the video stream settings available?
The camera supports three streams. You can set resolution, frame rate, bitrate type (CBR/VBR), video quality, I-frame interval, and compression (H.265/H.264) for each stream. Go to Config > Image > Video/Audio.
How do I enable audio on the camera?
Connect an audio input device (line-in or mic). In the live view interface, click the audio icon to enable sound. Also set audio encoding (e.g., G711A) and input type (LIN/MIC) in Config > Image > Video/Audio > Audio tab.
How can I restrict access to the camera by IP address?
Go to Config > Security > Block and Allow Lists. Enable IP address filtering, then choose either 'Block the following IP address' or 'Allow the following IP address'. Add the desired IP addresses and click Save.

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Download the instructions for your Security Camera in PDF format for free! Find your manual DI-350IP5S36 - Provision-ISR and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. DI-350IP5S36 by Provision-ISR.

USER MANUAL DI-350IP5S36 Provision-ISR

text_image PROVISION ISR

Now you can see!

Provision-ISR DI-350IP5S36 - 1

natural_image Row of white surveillance cameras with black and white designs, no visible text or labels

IP Series

CAMERA USER MANUAL

This user manual covers the following cameras:

S-Sight:

• 340IPS5 4MP Series (All Lenses)

v4.2 User Manual

For H.265 IP Camera

All rights reserved

Notes

■ Before operating the camera, we strongly advise users to read this manual and keep it for later use.
■ Please use the specified power supply to connect.
■ Avoid incorrect operation, shock vibration, heavy pressing which can cause damage to the product.
■ Do not use corrosive detergent to clean the body of the camera. If necessary, please use a soft dry cloth to wipe dirt; for hard contamination, use neutral detergent. Any cleanser for high-grade furniture is applicable.
■ Avoid aiming the camera directly towards extremely bright objects, such as the sun, as this may damage the image sensor.
■ Please follow the instructions to install the camera. Do not reverse the camera, or the reversing image will be received.
■ Do not operate the camera in extreme temperatures or extreme humidity conditions.
■ Use the power supply supplied authorized by a PROVISION-ISR technician.
- Keep away from heat sources such as radiators, heat registers, stove, etc.
The instructions in this manual could be outdated; if you need any clarifications you can contact an authorized PROVISION-ISR technician. PROVISION-ISR reserves the right to add changes to this manual and publish it online on our website (www.provision-ISR.com): there may be inconsistencies with the latest version. This applies to any and all software upgrades and product improvements, interpretation and modification added. These changes will be published in the latest version without prior notification.
■ When this product is in use, the relevant contents of Microsoft, Apple and Google will be involved in. The pictures and screenshots in this manual are only used to explain the usage of our product. The ownership of trademarks, logos and other intellectual properties related to Microsoft, Apple and Google belong to the above-mentioned companies.
■ All pictures and examples used in the manual are for reference only.

Table of Contents

1 Introduction....1

2 IE Remote Access....2

2.1 LAN....2

2.1.1 Access through IP-Manager 2
2.1.2 Direct Access through IE 4

2.2 WAN....5

3 Live Preview....6

3.1 The Live Preview Interface....6
3.2 MVF (Motorized Vari-Focal) Controls* 7

4 IPC Configuration 7

4.1 System Configuration....8

4.1.1 Basic Information 8
4.1.2 Date & Time Configuration....8
4.1.3 Local Config 9

4.2 Video Configuration....10

4.2.1 Camera Configuration 10
4.2.2 Video/Audio....12
4.2.3 OSD Configuration 14
4.2.4 Video Mask 14
4.2.5 ROI Configuration 15
4.2.6 Zoom/Focus ^* 16

4.3 Alarm Configuration....17

4.3.1 Motion Detection....17

4.4 Basic Analytics....18

4.4.1 Camera Tampering 19
4.4.2 Line Crossing 20
4.4.3 Sterile Area 21
4.4.4 Analytics and Live Display....23

4.5 Network Configuration....24

4.5.1 TCP/IP....24
4.5.2 Port 26
4.5.3 Server Configuration 26
4.5.4 DDNS Configuration....27
4.5.5 SNMP....28
4.5.6 802.1X....28
4.5.7 RTSP 29
4.5.8 UPnP 29
4.5.9 Email Setting....30
4.5.10 FTP 31
4.5.11 QoS....32

4.6 Security 32

4.6.1 User....32

IP CAMERA USER MANUAL

4.6.2 Online Users....33
4.6.3 Block and Allow Lists .... 34

4.7 Maintenance....35

4.7.1 Configure Backup & Restore....35
4.7.2 Reboot Device 36
4.7.3 Upgrade 37

5 Mobile Surveillance ....38

5.1 Network Configuration....38
6 Q & A....39

1 Introduction

This IPC (short for IP Camera) is designed for high-performance CCTV solutions. It adopts the state of the art video processing chips and utilizes most advanced technologies, such as video encoding and decoding technology, complies with the TCP/IP protocol, SoC, etc to ensure that this system will be extremely stable and reliable. The IPC device should be used together with Provision-ISR's IP manager to enable the quick setting and full utilization of the camera.

Main Features

  • ICR auto switch, true day/night
    ● H.265/H.264 Compression
    ● 3D DNR, D-WDR
  • ROI coding
  • PoE power supply
  • Remote monitoring support (Via smartphone/CMS/IE)

2 IE Remote Access

You may connect IPC via LAN or WAN. In this manual, we will use IE v11 for example. The details are as follows:

2.1 LAN

In LAN, there are two ways to access IPC:

  1. Access through IP Manager Software.
  2. Direct access through IE browser.

2.1.1 Access through IP-Manager

① Make sure the PC and IPC are connected to the LAN and that the IP-Manager is installed on the PC. You can install the IP manager form the disc provided with the camera or download it by clicking here.
② Double-click the IP-Manager icon on the desktop to run this software as shown below:

Provision-ISR DI-350IP5S36 - Access through IP-Manager - 1

text_image IP Manager Refresh Device Name Device Type IP Address Software Version Status Status Descrip ONVIF 192.168.2.154 ONVIF 192.168.2.153 13-340IP... IPC 192.168.2.129 4.1.3.0(11838) 18 340IP... IPC 192.168.2.123 4.2.0.0(12870) Successful dh IPC 192.168.2.121 4.1.3.0(13035) ONVIF 192.168.2.116 ONVIF 192.168.2.110 IPCamera IPC 192.168.2.106 4.1.3.0(12792) All Clear Check Same Type Chosen: 0 / 9 Batch Update Batch Set NET Batch Set Stream Batch Modify PWD Batch Set Picture Software user admin PWD Update Mac addr: 00:18:AF:33:33:11 : : : : : Restore Tip Enter ipc device mac add, and men reboot the device to restore the default configuration in 30 seconds.

③ Modify the IP address. The default IP address of this camera is 192.168.226.201. Tick all the cameras you wish to set and then click on the “Batch Set NET” tab.

Provision-ISR DI-350IP5S36 - Access through IP-Manager - 2

text_image Automatically gets IP ad Uses the following IP ad IP addr range: Start Subnet Mask End Getway USER: admin PWD: Batch Set

If you wish to use DHCP (IP Address automatic assignment), choose “Automatically gets IP address”, set the password and click on “Batch set”. Wait for a few moments until the IP manager will configure the cameras. After configuration, the IP addresses of the cameras will refresh automatically.

Please note:

1) In order for the DHCP mode to work, you must have a DHCP server on the LAN.

2) Using DHCP for permanent installations is not advisable as the IP Address might change after a while and cause the camera to be unreachable.

If you wish to set static IP addresses, choose “Uses the following IP Addresses”, set the range of IP addresses you wish to assign (First and last address), set the gateway and subnet mask and click on batch set. Wait for a few moments until the IP manager will configure the cameras. After configuration, the IP addresses of the cameras will refresh automatically.

Please note:

1) The IP range must fit the number of chosen cameras.

2) The selected IP addresses in the specified range must be available.

For example, if the IP address of your computer is 192.168.1.4, then the IP address of the cameras should be changed to 192.168.1.x. (x stands for any number between 1 and 255).

Provision-ISR DI-350IP5S36 - Please note: - 1

The default password of the administrator is "123456".

④ Double click on the IP address of the system will pop up IE browser and connect to the IPC. IE browser will auto download the Active X control. You must install it in order for the camera to work. After successful installation, a login window will appear as shown below.

Provision-ISR DI-350IP5S36 - Please note: - 2

text_image PROVISION ISR IPC Name: admin Password: Password Stream Type: 2560x1440 25fps Language: English Remember me Login

Input the username and password to log in.

Provision-ISR DI-350IP5S36 - Please note: - 3

The default username is “admin”; the default password is “123456”.

2.1.2 Direct Access through IE

The default network settings are as shown below:

IP address: 192.168.226.201

Subnet Mask: 255.255.255.0

Gateway: 192.168.226.1

HTTP: 80

Data port: 9008

You may use the above default settings when you log in the camera for the first time.

① You can use the IP manager to access the camera even if the camera is still using the default IP address. Double click on the IP address within the IP manager for the system to pop up IE browser and connect to the IPC. IE browser will auto download the Active X control. You must install it in order for the camera to work. After successful installation, a login window will appear.

You can then set the IP address from the camera configuration menu.

② If you wish to access the camera using its default IP address you will have to manually set the IP address of the PC to be in the same IP segment as the default settings of the IP camera. Open the network and sharing center. Click “Local Area Connection” to pop up the following window.

Provision-ISR DI-350IP5S36 - Direct Access through IE - 1

text_image Local Area Connection Status General Connection IPv4 Connectivity: Internet IPv6 Connectivity: No Internet access Media State: Enabled Duration: 00:01:27 Speed: 100.0 Mbps Details... Activity Sent — Received Bytes: 27,480 | 778,065 Properties Disable Diagnose Close

Select “Properties” and then select internet protocol according to the actual situation (most probably you are using IPv4). Next, click “Properties” button and set the network of the PC as shown below.

Provision-ISR DI-350IP5S36 - Direct Access through IE - 2

text_image Internet Protocol Version 4 (TCP/IPv4) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 192 . 168 . 228 . 4 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 192 . 168 . 228 . 1 Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: 192 . 168 . 228 . 1 Alternate DNS server: . . . . Validate settings upon exit Advanced... OK Cancel

② Open the IE browser and input the default address of IPC and confirm. The IE browser will download Active X control automatically.
③ After downloading and installing the Active X control, the login dialog box will appear.
④ Input the default username and password and click "Login".

2.2 WAN

Allows you to access the camera using a router or virtual server.

① Make sure the camera is well connected and configured via LAN. Log in the camera via LAN and go to the Config→Network Config→Port menu to set up the port number.
② Go to Config → Network Config → TCP/IP menu to modify the IP address.
③ After modifying the IP Address, click on “Port” and modify the port according to your needs.

Provision-ISR DI-350IP5S36 - WAN - 1

text_image Config Home > Network > TCP/IP IPv4 IPv6 PPPoE Config IP Change Notification Config Obtain an IP address automatically Use the following IP address IP Address 192.168.226.201 Test Subnet Mask 255.255.255.0 Gateway 192.168.226.1 Preferred DNS Server 192.168.226.1 Alternate DNS Server 8.8.8.8 Save

Port Setup

Provision-ISR DI-350IP5S36 - WAN - 2

text_image Port Server DDNS SNMP 802.1X RTSP UPnP HTTP Port 80 Data Port 9008 RTSP Port 554 Save

IP Setup

④ Go to the router's management interface through IE browser to forward the IP address and port of the camera to the “Virtual Server”. In the picture example below you will see an example of the setting as if the IPC IP address is “192.168.6.6” and the ports are default (9008 & 80)

Provision-ISR DI-350IP5S36 - WAN - 3

text_image Port Range Application Start End Protocol IP Address Enable 1 9008_to 9008 Both 192.168.6. 6 2 80_to 81 Both 192.168.6. 6 3 10000_to 10001 Both 192.168.6. 166 4 21000_to 21001 Both 192.168.6. 156 5 7777_to 7778 Both 192.168.6. 206 6 1029_to 1030 Both 192.168.6. 207

Router Setup

④ Open the IE browser and input your WAN IP and HTTP port to access the camera.

3 Live Preview

3.1 The Live Preview Interface

Provision-ISR DI-350IP5S36 - The Live Preview Interface - 1

text_image PROVISION 150 Main screen Sub stream Third screen Enhanced 18-340IP5MVF+ 2017-70-23 06:55:48

Icons and operation buttons:

IconDescriptionIconDescription
Provision-ISR DI-350IP5S36 - Icons and operation buttons: - 1Actual SizeProvision-ISR DI-350IP5S36 - Icons and operation buttons: - 2Digital Zoom-in
Provision-ISR DI-350IP5S36 - Icons and operation buttons: - 3Fit to screen - True ProportionsProvision-ISR DI-350IP5S36 - Icons and operation buttons: - 4Digital Zoom-Out
Provision-ISR DI-350IP5S36 - Icons and operation buttons: - 5Fit to screen - StretchProvision-ISR DI-350IP5S36 - Icons and operation buttons: - 6Motion Detection indicator
Provision-ISR DI-350IP5S36 - Icons and operation buttons: - 7Full screenProvision-ISR DI-350IP5S36 - Icons and operation buttons: - 8Use mainstream for live-view
Provision-ISR DI-350IP5S36 - Icons and operation buttons: - 9Enable/Disable live viewProvision-ISR DI-350IP5S36 - Icons and operation buttons: - 10Use sub-stream for live-view
Provision-ISR DI-350IP5S36 - Icons and operation buttons: - 11Take SnapshotProvision-ISR DI-350IP5S36 - Icons and operation buttons: - 12Use third stream for live-view
Provision-ISR DI-350IP5S36 - Icons and operation buttons: - 13Enable/Disable Local RecordingProvision-ISR DI-350IP5S36 - Icons and operation buttons: - 14Choose the buffering plan

3.2 MVF (Motorized Vari-Focal) Controls\*

Clicking on the MVF lens controls will unfold the MVF control panel. Using this interface, you can control the zoom and focus of the MVF lens.

The descriptions of the control panel are as follows:

IconDescriptionIconDescription
Provision-ISR DI-350IP5S36 - MVF (Motorized Vari-Focal) Controls\* - 1Zoom OutProvision-ISR DI-350IP5S36 - MVF (Motorized Vari-Focal) Controls\* - 2Focus In
Provision-ISR DI-350IP5S36 - MVF (Motorized Vari-Focal) Controls\* - 3Zoom InProvision-ISR DI-350IP5S36 - MVF (Motorized Vari-Focal) Controls\* - 4One Key Focus
Provision-ISR DI-350IP5S36 - MVF (Motorized Vari-Focal) Controls\* - 5Focus Out

*Relevant for MVF Models Only

4 IPC Configuration

In this chapter, we will go through all the possible configurations of the IPC.

4.1 System Configuration

The “System Configuration” includes four submenus: Basic Information, Date & Time, Local Config and Storage.

4.1.1 Basic Information

In the “Basic Information” interface, you can view all the necessary information related to the IPC, as seen below:

Provision-ISR DI-350IP5S36 - Basic Information - 1

text_image Config Home ▶ System ▶ Basic Information Device Name 18-340IP5MVF+ Product Model 18-340IP5MVF+ Brand Provision ISR Software Version 4.2.0.0(12870) Software Build Date 2017-08-22 Kernel Version 20170413 Hardware Version 1.3-1414405 Onvif Version 16.12(#2) OCX Version 2.0.1.3 MAC 00:18:ae:33:33:11

The following table will explain the available detail field.

ParameterMeaning
Device nameName of the device – can be modified from the OSD settings
Product ModelThe model of the device
BrandThe brand of the camera
Software versionThe current software version
Software build dateThe software build-date
Kernel versionThe kernel version of the device
Hardware versionThe hardware version of the device
ONVIF VersionThe current ONVIF version
OCX VersionThe current OCX version
Mac AddressThe MAC address of device

4.1.2 Date & Time Configuration

Setting steps:

  1. Go to Config→Date & Time menu as shown below.

Provision-ISR DI-350IP5S36 - Date & Time Configuration - 1

text_image Config Home > System > Date and Time Zone Date and Time Time Zone: GMT (Dublin, Lisbon, London, Reykjavik) ■ DST ● Auto DST ● Manual DST Start Time January First Sunday 00 Hour End Time January First Sunday 00 Hour Time Offset 30 Minutes
  1. Set the time zone.

  2. Enable DST mode if required. DST settings are already configured according to your time zone. If you wish to set the DST manually, switch to "Manual DST" and set it accordingly.

  3. To set the date and time, click on the "Date and Time" tab. You may synchronize the camera time with an NTP server (Internet connection required), synchronize the camera time with the time of the computer you are using or set the time manually.

Provision-ISR DI-350IP5S36 - Date & Time Configuration - 2

text_image Zone Date and Time Time Mode: ● Synchronize with NTP server NTP server: time.windows.com ● Synchronize with computer time Date 2017-10-23 Time 11:12:31 ● Set manually Date 2017-10-23 Time 08:12:29

4.1.3 Local Config

  1. Got to "System Configuration" → "Local config" as shown below:

Provision-ISR DI-350IP5S36 - Local Config - 1

text_image Config Home > System > Local Config Picture Path C:\Users\Tal Hanoch\Favorites Browse Record Path C:\Users\Tal Hanoch\Favorites Browse Video Audio Settings Open Close Show Bitrate Open Close

From here you can set the path on your computer where local snapshots and videos will be saved.

You can also choose if the camera will show the current bit-rate on the live-view image (Local interface only).

4.2 Video Configuration

Camera Configuration includes five submenus: Display Configuration, Video Stream, OSD Config, Video Mask and ROI Config.

4.2.1 Camera Configuration

Setting steps:

  1. Go to "Video Configuration" "Display" interface as shown below.

Provision-ISR DI-350IP5S36 - Camera Configuration - 1

text_image Config File Common Brightness 25 Contrast 50 Hue 50 Saturation 50 WDR 0 Sharpness 50 Noise Reduction 30 Defog 50 Antiflicker Off White Balance Auto Frequency 50HZ Day/Night Mode Auto Sensitivity Mid Delay Time (Second) 2 Infra-red Mode Auto Exposure Mode Auto Corridor Pattern 0 Image Mirror Open Close Image Flip Open Close Default Cancel

Provision-ISR DI-350IP5S36 - Camera Configuration - 2

text_image Config Home > Image > Display Settings Camera Parameters Schedule 18-34DIPBUVF 2017-10-23 10:12:23 Config File Common Brightness 25 Contrast 50 Hue 50 Saturation 50 Sharpness 50 Noise Reduction 30 Defog 50 Backlight Off Compensation Antiflicker Off White Balance Auto Frequency 50HZ Day/Night Mode Auto Sensitivity Mid Delay Time (Second) 2 Infra-red Mode Auto Exposure Mode Auto Corridor Pattern 0 Image Mirror Open Close Image Flip Open Close Default Cancel

The display parameters are as follows:

ParameterMeaning
Config file*You can set an individual configuration for Day and night. Common is used for both
BrightnessSet the image brightness
ContrastSet the image contrast
HueSet the image hue
SaturationSet the image saturation
WDRDigital Wide dynamic range digitally brightens the dark areas and darkens the bright areas in order to provide a clear image without burnt pixels.
SharpnessEnable/Disable the sharpness and set its level
Noise reductionEnable/Disable the 3D-DNR and set its level
DefogEnable/Disable the defog and set its level
Anti-FlickeringManually set the shutter to synchronize with 50/60Hz environments.
White BalanceSet the white balance of the camera
FrequencySet the frequency to 50/60Hz
Day/Night Mode*Set the day/night mode (Auto/Day/Night/Schedule)
SensitivityThe light sensor sensitivity
Delay TimeThe delay time before switching day/night modes
Infra-Red ModeSet the IR status
Exposure ModeSet the exposure to auto or set it manually
Corridor PatternRotate the image to fit corridors
Image MirrorMirror the image horizontally
Image FlipFlip the image vertically

*If you set the day/night mode to schedule or you wish to differentiate between the daytime and night-time image settings, you will need to set the schedule accordingly.

Click on the "Schedule" tab and set the schedule as you wish.

Provision-ISR DI-350IP5S36 - Camera Configuration - 3

text_image Camera Parameters Schedule Schedule Schedule Time Range Day Night Save

4.2.2 Video/Audio

Go to "Video configuration" → "Video/Audio" to see an interface as shown below.

Provision-ISR DI-350IP5S36 - Video/Audio - 1

text_image Config Image - Image - Video/Audio Video Audio Index Stream Name Resolution Frame Rate Bitrate Type Bitrate(Kbps) Video Quality I Frame Interval Video Compression Profile 1 Main stream 25/6x1440 25 CBR 5120 Highest 100 H264 High Profile 2 Sub stream 79/6x76 25 CBR 768 Highest 100 H264 High Profile 3 Third stream 15/2x298 25 CBR 512 Higher 100 H264 High Profile Send Snapshot 2 Size (70/6x76) Video encode slice split Watermark Watermark content

Three video streams are available. You can set each one of them differently with the limitations of the camera's capabilities.

Resolution: The higher the resolution is, the bigger the image is.

Frame rate: The higher the frame rate is, the more fluent the video is. However, more storage room will be taken up.

Bitrate type: CBR and VBR are available. CBR (Constant Bit-Rate) means that no matter how what the video resources are, the compression bitrate will be constant as configured. This will not only facilitate the image quality better in a constant bitrate but also help to calculate the capacity of the recording. VBR (Variable Bit-Rate) means that the compression bitrate can be automatically adjusted according to the change of the video resources with the configured bit-rate as the maximum value. This will help to optimize the storage network bandwidth.

Video Quality: When VBR is selected, you need to choose image quality. The higher the image quality you choose, the more bitrate will be required.

Bitrate: Please set it according to your needs while taking in consideration the bandwidth and storage limits.

I Frame interval: It is recommended to use the default value. If the value is too high, the read speed picture group will be slow resulting in video quality loss.

Video Compression: Choose between H.265 and H.264. The IPC also support MJPEG on sub-stream resolution but you need to make sure that the application connected to the camera also supports it.

Profile: Baseline, main profile and high profile are optional. Baseline profile is mainly used in interactive applications with low complexity and delay. The main or high profile is mainly used for higher coding requirements.

Send Snapshot: Please select it according to the actual situation.

Video encode slice split: If enabled, you may get a more fluent image even when using a low-performance PC.

Watermark: You can set a watermark that will appear on the image.

In the next tab we have "Audio" settings as shown below:

Provision-ISR DI-350IP5S36 - Video/Audio - 2

text_image Config Home > Image > Video/Audio Video Audio Audio Encoding G711A Audio Type LIN

Set the encoding profile as desired and the type of audio input. If LIN (Line) is selected, it means that the audio input is already amplified and the input volume will be set to "low". If MIC (Microphone) will be

selected, it means that the audio signal is not amplified and the input volume will be set to "high".

4.2.3 OSD Configuration

Go to "Video Config" → "OSD" menu to display the interface as shown below.

You may set the device name, time stamp and custom OSDs here. Drag the time stamp and custom OSD over the image on the left side to set their position. Then press the “Save” button to save the settings.

Provision-ISR DI-350IP5S36 - OSD Configuration - 1

text_image Config Home > Image > OSD 18-340IP5MVF+ 2017-10-29 09:51:54 Date Format YYYY-MM-DD ✓ Show Timestamp Device Name IB-340IP5MVF+ ✓ Show Device Name ■ OSD Content1 ✓ Add One Line ■ OSD Content2 ✓ Add One Line ■ OSD Content3 ✓ Add One Line ■ OSD Content4 ✓ Add One Line Save

4.2.4 Video Mask

You can set 4 mask areas at most.

Provision-ISR DI-350IP5S36 - Video Mask - 1

text_image Config Home • Image • Video Mask 18-340IP5LIVF+ 2017-10-23 10:12:23 Enable ■ Draw Area Clear Save

To set up video mask

  1. Enable video mask.
  2. Click "Draw" button and then drag the mouse to draw the video mask area.
  3. Click "Save" button to save the settings.
  4. Return to the live to see the following picture.

To clear the video mask:

Go to video mask menu and then click "Clear" button to delete the current video mask area.

4.2.5 ROI Configuration

ROI is used to allocate higher bit-rate on a certain area of the image than other areas. To set up ROI

  1. Go to Config→ROI menu.

Provision-ISR DI-350IP5S36 - ROI Configuration - 1

text_image Config Home > Image > ROI Config ID:340IP5MVF + 2017-10-23 10:12:23 Enable Stop Draw Clear Level= 1 Save
  1. Check "Enable" and then click "Draw" button.
  2. Drag the mouse to set the ROI area.
  3. Set the level.
  4. Click "Save" button to save the settings.

Now, you will see that the selected ROI area is clearer than other areas, especially in low bit-rate settings.

4.2.6 Zoom/Focus\*

The zoom/focus interface is used for setting the lens of the camera (In MVF Models only). You can also enable “Day/Night Switching focus” which will refocus the lens every time the camera switched from day to night and vice-versa.

Provision-ISR DI-350IP5S36 - Zoom/Focus\* - 1

text_image Config Home • Image • Zoom/Focus 18-340IP5MVF+ 2017-10-23 10:12:23 Day and night switching Focus ■ One Key Focus Reset Zoom - Zoom + Focus - Focus +

"One Key Focus" will automatically focus the lens in one click.

Zoom +/- will manually control the zoom ratio.

Focus +/- will manually set the focus of the lens.

4.3 Alarm Configuration

Alarm configuration includes four submenus: Motion Detection, General Fault, Alarm in and Alarm Out.

4.3.1 Motion Detection

Go to "Alarm configuration"→"Motion Detection" to see an interface as below.

Provision-ISR DI-350IP5S36 - Motion Detection - 1

text_image Alarm Config Area and Sensitivity Schedule Enable Alarm Alarm Holding Time 10 Seconds Trigger Email Trigger FTP Save

The first tab is the “Alarm Config”. Enable or disable the alarm and set the alarm holding time. The holding time means that the alarm signal will stay active and no additional alarms will be generated during that time.

Choose the camera's response to the alarm:

Alarm Triggers:
Trigger Emailsends an email as configured in the Email section.
Trigger FTPsend a snapshot as configured in the FTP section

Next is the “Area and Sensitivity” Tab. Move the “Sensitivity” scroll bar to set up the motion sensitivity and click on “draw” to enable the marking on the image. Note that you can set different sensitivities to a different area of the picture as shown below. Once finished, click on “Stop Draw”.

Provision-ISR DI-350IP5S36 - Motion Detection - 2

text_image Config Home > Alarm > Motion Detection Alarm Config Area and Sensitivity Schedule 0.545 PM/16.5 817-0-29 0° 27 Sensitivity Low High 8 Stop Draw Add Erase Select All Clear All Invert Save
  1. Click "Save" to save the settings.

Last is the "Schedule" tab:

Provision-ISR DI-350IP5S36 - Motion Detection - 3

text_image Alarm Config Area and Sensitivity Schedule Erase Add Week Schedule Sun. 00:00-24:00 Manual Input Mon. 00:00-24:00 Manual Input Tue. 00:00-24:00 Manual Input Wed. 00:00-24:00 Manual Input Thu. 00:00-24:00 Manual Input Fri. 00:00-24:00 Manual Input Sat. 00:00-24:00 Manual Input Holiday Schedule Date 10-23 Add Delete 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Save

Set the active alarm time for each of the weekdays. You can also set a holiday schedule and add required dates to it.

4.4 Basic Analytics

This version offers special video analytics that was designed to detect special scenarios and events. Video analytics detection is based on VMD (Video Motion Detection). v4.2 offers a variety of Analytics: Object Monitoring, Line Crossing, Sterile Area, Camera Tampering, Crowd Density, People Intrusion and People counting.

Note that some features might not be available in specific models. For confirmation please refer to the camera's technical specs.

4.4.1 Camera Tampering

Camera tapering uses special analytics algorithm to detect if the camera was tampered with. This includes: Camera shifting – detects if the camera was shifted from its original location. Lens Tampering – detects if the lens was tampering resulting with a blurry image. Masking detection – detects if the camera view was covered or blocked by any means.

  1. Go to “Basic Analytics”→“Camera Tampering” to get to the interface as shown below:

Provision-ISR DI-350IP5S36 - Camera Tampering - 1

text_image Config Home ▶ Basic Analytics ▶ Camera Tampering Detection Configuration Sensitivity ■ Camera Shifting detection ■ Lens Tampering Detection ■ Camera Masking Detection Alarm Holding Time 20 Seconds ■ Trigger Snap ■ Trigger SD Recording ■ Trigger Email ■ Trigger FTP Save
  1. Enable the required detection analytics out of Camera Shifting/Lens Tampering/Masking detection.

  2. Set the Alarm response as follows:

Alarm Triggers:
Trigger Emailsends an email as configured in the Email section.
Trigger FTPsend a snapshot as configured in the FTP section
  1. Click "Save" to confirm.

  2. Go to the sensitivity tab:

Provision-ISR DI-350IP5S36 - Camera Tampering - 2

text_image Config Home ▶ Basic Analytics ▶ Camera Tampering Detection Configuration Sensitivity Sensitivity 38 Save
  1. Set the sensitivity (0 - lowest, 100 - Highest)
  2. Click "Save" to confirm.

4.4.2 Line Crossing

Line Crossing Analytics will detect if an object crossed a defined line. The crossing direction can be adjusted.

  1. Go to “Basic Analytics”→“Line Crossing” to get to the interface as shown below:

Provision-ISR DI-350IP5S36 - Line Crossing - 1

text_image Config Home ▶ Basic Analytics ▶ Line Crossing Detection Config Area Schedule Enable Alarm Alarm Holding Time 20 Seconds Trigger Snap Trigger SD Recording Trigger Email Trigger FTP Save
  1. Enable Alarm if required.

  2. Set the Alarm response as follows and click "Save" to confirm:

Alarm Triggers:
Trigger Emailsends an email as configured in the Email section.
Trigger FTPsend a snapshot as configured in the FTP section
  1. Now you will have to set the detection are (lines). Click on the “Area” tab to get to the interface shown below.

Provision-ISR DI-350IP5S36 - Line Crossing - 2

text_image Config Home > Basic Analytics > Line Crossing Detection Config Area Schedule 18-34075941*+ 2017-10-23 10:12:23 Cordon 1 Direction A<-B Stop Draw Clear Save
  1. Click on "Draw Area".

  2. Draw the line. The length of the line should be as long as possible to increase the detection efficiency.

  3. Set the crossing direction. The “A” and “B” sides will reflect on the image on the left. The available options are. A→B – Crossing from A side to B side, B→A - Crossing from B side to A side, A<->B – Crossing from any side to any side.
  4. Click "Save" to confirm the settings.
  5. You can set up to 4 lines. If you wish to set additional lines, change the cordon number and repeat stages 6-9.
  6. Next, you will need to set the schedule. Click on the "Schedule" tab to get the following interface:

Provision-ISR DI-350IP5S36 - Line Crossing - 3

text_image Config Home - Basic Analytics - Object Monitoring Detection Config Area Schedule Erase Add Week Schedule Sun. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Mon. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Tue. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Wed. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Thu. 00:00-24:00 Manual Input Fri. 00:00-24:00 Manual Input Sat. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 00:00-24:00 Manual Input Holiday Schedule Date Add Delete Manual Input Save
  1. Set the active alarm time for each of the weekdays. You can also set a holiday schedule and add required dates to it. The holiday schedule overtakes the normal schedule.

4.4.3 Sterile Area

Sterile Area Analytics will detect if any object entered the defined area.

  1. Go to “Basic Analytics”→“Sterile Area” to get to the interface as shown below:

Provision-ISR DI-350IP5S36 - Sterile Area - 1

text_image Config Home ▶ Basic Analytics ▶ Line Crossing Detection Config Area Schedule Enable Alarm Alarm Holding Time 20 Seconds Trigger Snap Trigger SD Recording Trigger Email Trigger FTP Save
  1. Enable Alarm if required.

  2. Set the Alarm response as follows and click "Save" to confirm:

Alarm Triggers:
Trigger Emailsends an email as configured in the Email section.
Trigger FTPsend a snapshot as configured in the FTP section
  1. Now you will have to set the detection area. Click on the "Area" tab to get to the interface shown below.

Provision-ISR DI-350IP5S36 - Sterile Area - 2

text_image Config Home ▶ Basic Analytics ▶ Sterile Area Detection Config Area Schedule 18-340IPSMVF+ 2017-10-23 10:12:23 Alarm Area 1 Stop Draw Clear Save
  1. Click on "Draw Area".

  2. Draw the area. Drawing the area is done by clicking on the corners of the area you wish to monitor. The maximum points for the polygon are 6. Once you marked the 6^th corner, the camera will automatically connect it with the 1^st point and close the area.

  3. Click "Save" to confirm the settings.
  4. You can set up to 4 areas. If you wish to set additional areas, change the alarm area number and repeat stages 6-8.
  5. Next, you will need to set the schedule. Click on the "Schedule" tab to get the following interface:

Provision-ISR DI-350IP5S36 - Sterile Area - 3

text_image Config Home - Basic Analytics - Object Monitoring Detection Config Area Schedule Week Schedule Sun. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Mon. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Tue. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Wed. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Thu. 00:00-24:00 Manual Input Fri. 00:00-24:00 Manual Input Sat. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 00:00-24:00 Manual Input Holiday Schedule Date Add Delete Manual Input Save
  1. Set the active alarm time for each of the weekdays. You can also set a holiday schedule and add required dates to it. The holiday schedule overtakes the normal schedule.

4.4.4 Analytics and Live Display.

Once enabled, the Analytics will appear on the camera's live interface. It will not appear on any other device connected to the camera such as NVR or CMS.

4.5 Network Configuration

Network configuration includes eight submenus: Port, IP Address, Server Configuration, IP Notify, DDNS Config, RTSP, UPnP, Mail Setting, and FTP.

4.5.1 TCP/IP

Go to “Network”→“TCP IP” tab to see the interface shown below. The first and default tab is IPv4 Protocol. There are two options for IP setup: obtain an IP address automatically by DHCP or a defined IP address. You may choose one of the options as required.

Provision-ISR DI-350IP5S36 - TCP/IP - 1

text_image Config Home ▶ Network ▶ TCP/IP IPv4 IPv6 PPPoE Config IP Change Notification Config Obtain an IP address automatically Use the following IP address IP Address 192.168.226.201 Test Subnet Mask 255.255.255.0 Gateway 192.168.226.1 Preferred DNS Server 192.168.226.1 Alternate DNS Server 8.8.8.8 Save

Automatic IP Assignment: Use “Obtain an IP address automatically” for the camera to communicate with an available DHCP server that will assign the camera with an IP address automatically.

Please note:

1) In order for the DHCP mode to work, you must have a DHCP server on the LAN.
2) Using DHCP for permanent installations is not advisable as the IP Address might change after a while and cause the camera to be unreachable.

Manual IP Assignment: If you wish to set static IP addresses, choose “Use the following IP Address”, set the range of IP addresses you wish to assign (First and last address), set the gateway and subnet mask and click on batch set. Wait for a few moments until the IP manager will configure the cameras. After configuration, the IP addresses of the cameras will refresh automatically.

Please note:

1) The selected IP address must be available.

The next tab is IPv6:

Provision-ISR DI-350IP5S36 - Please note: - 1

text_image Config Home > Network > TCP/IP IPv4 IPv6 PPPoE Config IP Change Notification Config Obtain an IP address automatically Use the following IP address IP Address fe80::20c:29ff:fe37:3729 Subnet Prefix Length 64 Gateway fe80::20c:29ff:fe37:1 Save

If you need to use IPv6, configure it in the same method as described for IPv4.

The next tab is PPPoE:

Provision-ISR DI-350IP5S36 - Please note: - 2

text_image Config Home ▶ Network ▶ TCP/IP IPv4 IPv6 PPPoE Config IP Change Notification Config ■ Enable User Name Password Save

For PPPoE, the user is required to manually input the username and password for dial-up internet. After saving the username/password information set up IP address change notification. Last, connect with Modem and the device will dial-up internet automatically.

Press the "Save" button to save the settings.

The next tab is “IP Change Notification Config”: If you have used DHCP and you need to be notified that the IP Address assigned to the camera was changed, enable it and set Email or FTP for the notification process.

4.5.2 Port

  1. Go to "Network"→"Port" to see the interface as shown below.

Provision-ISR DI-350IP5S36 - Port - 1

text_image Config Home ▶ Network ▶ Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS HTTP Port 80 Data Port 9008 RTSP Port 554 Save
  1. Input port number for IE access in the "HTTP Port" textbox.
  2. Input the port number for audio & video transmission in the "Data Port" textbox.
  3. Set the RTSP port for video/audio transmission over RTSP

4.5.3 Server Configuration

Go to "Network"→ "Server".

Provision-ISR DI-350IP5S36 - Server Configuration - 1

text_image Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS ■ Enable Server Port 2009 Server Address : Device ID 1 Save

This section refers to "Auto Report Server". Enable it if required.

Auto report server will make the camera to report back to the defined server using the port 2009.

Set the port (default port is 2009. It is advisable not to change it.) Set the server address (usually it is the CMS address which needs to be a static address). Set a unique device ID.

Each of the devices using auto server report should have its own ID.

The Camera will report back to the defined server its current IP using port 2009.

4.5.4 DDNS Configuration

  1. Enter into "Network"→"DDNS" tab as below:

Provision-ISR DI-350IP5S36 - DDNS Configuration - 1

text_image Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS Enable Server Type mintdns Server Address User Name Password Domain Save

The default choice is Mint-Server which is Provision-ISR's free Domain name Registration (http://www.provision-ISR-dns.com)

Note: DDNS is used to register for a hostname with DDNS username and password.

Provision ISR now allows you to use our mint DDNS server in order to create a virtual address for your security device on the internet. Each account is limited to 35 different addresses using your preferred domain name address instead of using IP addresses. Follow the steps below to register your device's name and to configure your DVR to use Provision ISR's Mint DDNS server.

(a) To register a domain with Provision-ISR DDNS server follow these steps:

1) Visit our website: http://provision-isl-dns.com and register for a domain name by clicking "Registration"

Provision-ISR DI-350IP5S36 - DDNS Configuration - 2

text_image PROVISION ISR Now you can see! Logon Registration Welcome to Provision-ISR DDNS Service Enter your user name and password. Choose logon to continue.

2) Fill in the registration form, then click "Submit"

Provision-ISR DI-350IP5S36 - DDNS Configuration - 3

text_image DOHS account creation NEW USER REGISTRATION EMAIL ADDRESS PASSWORD PASSWORD CONFIRM FIRST NAME LAST NAME SECURITY QUESTION. My first phone number. ANSWER CONFIRM YOU'RE HUMAN. 3+9= New Captcha Solve the problem above. Submit Reset Already have an account? Did here to register.

3) Fill in the hostname you want to apply for and press "Request Domain" (for example "home")

Provision-ISR DI-350IP5S36 - DDNS Configuration - 4

text_image User Settings Domains Logout Domain Name Creation Enter a new domain name below. Domain name must start with [x-2, 0-5]. Cannot end or start, but may contain a higher and a lower code-sqlntw. home-provision=sr-dns.com Request Domain Type the name you want

4) If there is no problem with the domain registration you will see the following message: "Your domain was successfully created."

If you do not see this message, the domain name you requested is already in use and you will be requested to provide an alternate domain name (please note: the domain name is sometimes called hostname).

You can create up to 35 domain records under a single account

Provision-ISR DI-350IP5S36 - DDNS Configuration - 5

text_image PROVISION ISR Now you can see! User Settings Domains Logout My Domains Your domain names are listed below. Choose create new domain to add additional d Your domain was successfully created.

5) The domain name is added at the beginning of your DVR's address, for example, the domain "home" will appear at home.provision-ISR-dns.com.

Press the "Save" button to save the settings.

4.5.5 SNMP

Simple Network Management Protocol (SNMP) is a popular protocol for network management. It is used for collecting information from and configuring, network devices, such as servers, printers, hubs, switches, and routers on an Internet Protocol (IP) network. In order to Enable and work with SNMP, you need that the switch or another server on the network will support this protocol as well. Though our IPC fully supports SNMP will not explain how to configure it in this manual.

4.5.6 802.1X

The 802.1X standard is designed to enhance the security of wireless and local area networks (WLANs) that follow the IEEE 802.11 standard. 802.1X provides an authentication framework for wireless LANs, allowing a user to be authenticated by a central authority.

4.5.7 RTSP

RTSP is used to stream video/audio using the shared protocol. v4.2 is also supporting RTSP using Multicast protocol.

Go to "Network"→ "RTSP" interface as shown below.

Provision-ISR DI-350IP5S36 - RTSP - 1

text_image Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS Enable Port 554 RTSP Address rtsp://IP or domain nameport/profile1 rtsp://IP or domain nameport/profile2 rtsp://IP or domain nameport/profile3 Multicast address Main stream 239.0.0.0 50554 Sub stream 239.0.0.1 51554 Third stream 239.0.0.2 52554 Audio 239.0.0.3 53554 ■ Allow anonymous login (No username or password required) Save
  1. Enable the RTSP if required.
  2. RTSP Port: Access Port of the streaming media. The default port is 554.
  3. RTSP Address: each of the streams have a unique RTSP address. Input the desired address into your RTSP player.
    Notice that the camera also support multicast addresses that can be used as well for supporting players.
  4. Enabling “Allow anonymous login” will authorize RTSP connection without the need for username/password.
  5. Click "Save" to confirm and save settings.

4.5.8 UPnP

Go to “Network”→“UPnP” interface as shown below.

Select "Enable UPnP" and then input friendly name.

Provision-ISR DI-350IP5S36 - UPnP - 1

text_image Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS ■ Enable UPnP Name Save

Then double-click “Network” icon on the desktop of the PC to see an icon with the name and IP address of the camera. You may quickly access the device by double-clicking this icon.

4.5.9 Email Setting

Go to “Network” → “Email” interface.

Provision-ISR DI-350IP5S36 - Email Setting - 1

text_image Config Home > Network > Advanced Port Server DDNS SNMP 802.1X RTSP UPnP Email FTP QoS Sender Sender Address User Name Password Server Address Secure Connection Unnecessary SMTP Port 25 Default Send Interval(S) 0 (0-3600) Clear Test Recipient Recipient Address Add Delete Save

The input fields are as follows:

FieldMeaning
Sender AddressSender's e-mail address
User NameThe username of the Email account
PasswordThe password for the Email account
Server AddressThe SMTP/Outgoing Email server address
Secure ConnectionChoose between Unnecessary/SSL/TLS
SMTP PortThe SMTP port. The default port will be used according to the secure connection choice but can be edited manually if required.
Send IntervalsThe minimum time duration between 2 Email that will be sent by the system,
Recipient AddressThe email addresses that Emails generated by the system will be sent to.

After all parameters are properly set up, you can click “Test” to confirm that the system can connect to the email server with the provided details. If an email sent successful, a “Test Successful” window will pop up, if not, you should try other email addresses or check and correct the settings.

In order to input new mail recipient, input the recipient address and click on “Add”. The new address will be added to the recipient list box.

Notice: If you change the static IP into PPPoE and select mailbox, there will be an e-mail sent to your mailbox for notifying a new IP address.

4.5.10 FTP

Go to “Network” →“FTP” interface as shown below.

Provision-ISR DI-350IP5S36 - FTP - 1

text_image Config Home - Network - Advanced Port Server DDNS SNMP 802.IX RTSP UPnP Email FTP QoS Server Name Server Address Port User Name Upload Path Add Modify Delete Test Save

To add a new FTP server click on “Add” and input the FTP server’s server name, address, port number, username, password, and upload path, click OK to confirm the setting.

Provision-ISR DI-350IP5S36 - FTP - 2

text_image Add FTP Server Name Server Address Upload Path Example:/Dir/folder Port 21 User Name Password Anonymous OK Cancel

Click on “Modify” to edit the information of the FTP server

Click on "Delete" to delete the FTP server

Click on “Test” to confirm the setting and availability of the FTP server.

4.5.11 QoS

Quality of Service (QoS) is an advanced feature that prioritizes internet traffic for applications to minimize the impact of busy bandwidth. It must be supported by the switch/router being used.

4.6 Security

Security configuration includes three submenus: User Settings, Online Users, and Block & Allow lists.

4.6.1 User

Go to “Network” → “User” to access the following interface.

Provision-ISR DI-350IP5S36 - User - 1

text_image Config Home > Security > User Add Modify Delete Index User Name User Type Bind MAC 1 admin Administrator

Adding a user:

Click on the “Add” button to pop up the “Add user” dialog box.

Input the username, password and confirm the password.

Set the user type. 3 user types are available:

A. Administrator – Can perform all action and settings on the camera.
B. Advanced user – Can view and configure the camera excluding the “User Access” section.

Provision-ISR DI-350IP5S36 - Adding a user: - 1

text_image Add User User Name Password Confirm Password User Type Administrator Bind MAC 00:00:00:00:00:00 OK Cancel

C. Normal User – Can only view the live image and cannot configure.

At this stage, you can also bind a MAC address for the user. This means that this user will only be able to connect from a single pre-defined device and his access will be denied if he will try to connect from any other device.

Click on "OK" and "Save"

Modify user:

Select the user you wish to modify and click on the “Modify” button. A modification window will pop up as shown below.

Provision-ISR DI-350IP5S36 - Modify user: - 1

text_image Edit User Modify Password User Name admin Old Password New Password Confirm Password Bind MAC 00:00:00:00:00:00 OK Cancel

You can change the username if required. If you wish to edit the password of the user, tick “modify password” and input the old password, new password, and confirmation of the new password.

You can also bind a MAC address for the user as explained in the “Add user” section. Click “OK” to save.

Delete user:

Select the user you wish to delete and click on the “Delete” button. A confirmation prompt will pop up. Click “Ok” to confirm.

Note: The default user “admin” cannot be deleted.

4.6.2 Online Users

“Online users” section will allow you to view users who are currently connected to the camera. Administrator level users can also kick out other users who are currently connected to the camera.

Go to “Network” → “Online Users” to access the following interface.

Config Home > Security > Online User
IndexClient AddressPortUser NameUser Type
1192.168.2.10562651adminAdministratorKick Out
2192.168.2.1005325adminAdministratorKick Out

You can view the IP address, port, username and user type used for the connection.

The “Kick Out” button will kick out the selected user and input his IP address to the blacklist. Click on it for the relevant user and confirm the prompt message.

Provision-ISR DI-350IP5S36 - Online Users - 1

text_image Information Kicking out this user will add its IP to the blacklist. Please confirm. OK Cancel

Important Note: once the user is kicked out, the IP address used for connection will be blacklisted. Therefore, the device used for connection will not be able to connect to the camera until the IP address will be manually removed from the blacklist.

4.6.3 Block and Allow Lists

“Block and Allow” lists allow the user to create lists of IP/MAC addresses that will be allowed or denied for connection.

Once a “Block” list is created, all devices except the blocked devices will be allowed to connect to the camera.

Once an “Allow” list is created, all devices except the allowed devices will be blocked from connecting to the camera.

Go to “Network” → “Block and Allow Lists” to access the following interface.

Provision-ISR DI-350IP5S36 - Block and Allow Lists - 1

text_image Config Home ▶ Security ▶ Block and Allow Lists IP Address Filter Settings ■ Enable IP address filtering Block the following MAC Address ■ Enable MAC address filtering Save

The lists can be based on IP Only / MAC only / Both IP and MAC together.

Enable the filtering you wish to activate. For the demonstration, we will enable both IP and MAC filtering, so the instructions below are true for both.

1) Choose the type of list you wish to create (block or allow)

2) Input the IP/MAC address you wish to add to the list
3) Click on add.
4) If you wish to add more than one address, repeat stages 1-3
5) Once finished, click "Save" to confirm, save the settings and enable the lists.

Provision-ISR DI-350IP5S36 - Block and Allow Lists - 2

text_image Config Home ▶ Security ▶ Block and Allow Lists IP Address Filter Settings Enable IP address filtering Block the following IP address Allow the following IP address Add Delete 0.0.0.0 IPv4 IPv6 Block the following MAC Address Enable MAC address filtering Block the following MAC address Allow the following MAC address Add Delete 00:00:00:00:00:00 Save

4.7 Maintenance

Maintenance includes 4 submenus: Backup & Restore, Reboot, Upgrade and Operation log.

4.7.1 Configure Backup & Restore

Backup and restore are used to save the camera's configuration on a PC and use it in case the camera's configuration was changed or when you wish to change the configuration of several cameras to be uniformed. This section also allows you to restore the camera's setting to factory default with some exceptions.

Go to “Maintenance”→“Backup and Restore”.

Provision-ISR DI-350IP5S36 - Configure Backup &amp; Restore - 1

text_image Config Home > Maintenance > Backup and Restore Import Setting Path Browse... Import Setting Export Settings Export Settings Default Settings Keep Network Config Security Configuration Image Configuration Load Default

- Importing Settings: If you have a configuration file and you wish to import it to the camera, click on "browse" and choose the relevant config file.

After choosing the file click on "Import settings" and wait for the process to finish.

- Exporting settings: If you wish to export the configuration settings of the camera click on "Export". Choose the location on your PC and set the file name. Click on "OK" to save the file on the desired location.

- Loading factory default: If for any reason you wish to restore your camera settings to factory default, you can use the “Load Default” button. Notice that you can mark some configuration that will be saved:

○ Network Config: Will save all the network section configuration
o Security Configuration: Will save all the security section configuration.
○ Image configuration: Will save the image section configuration.

4.7.2 Reboot Device

Go to "Maintenance"→"Reboot" to see the interface as shown below.

Provision-ISR DI-350IP5S36 - Reboot Device - 1

text_image Config Home > Maintenance > Reboot Reboot Reboot Updating takes 1-5 minutes. Once successful the browser will reconnect automatically. Timed Reboot ■ Time Settings Save

In order to reboot the IPC click on the reboot "Reboot" button and confirm the pop up prompt

message, then wait for the reboot process to finish.

You can also set a scheduled reboot. Tick the “Time Settings” and set the time period and time for the reboot. You can choose a day of the week when the reboot will automatically take place or you can set it to happen on a daily basis. The reboot will occur on the specified day and time.

Provision-ISR DI-350IP5S36 - Reboot Device - 2

text_image Timed Reboot ✓ Time Settings Week Daily ✓ Time 15:07 Save

4.7.3 Upgrade

Go to “Maintenance”→“Update” to open the interface as shown below.

Provision-ISR DI-350IP5S36 - Upgrade - 1

text_image Config Home ▶ Maintenance ▶ Upgrade Upgrade System Path Browse Upgrade
  1. Click "Browse" button to select the upgrade file.
  2. Click "Upgrade" button to start the upgrading process of the IPC.
  3. The device will restart automatically once completed.
  4. Depending on the update release note, the IPC configuration might reset.

Notice:

1) You must not disconnect to PC or close the IPC during the upgrade process to prevent permanent damage to the camera.
2) The camera update file is ***.TAR. the "TAR" file should not be extracted.

5 Mobile Surveillance

This IPC supports mobile surveillance from internet browsers and iOS/Android mobile phones using Provision-ISR's application “Provision Cam2”

5.1 Network Configuration

- Access the device via LAN

Step 1: Connect device via a wireless router. Then checkmark DHCP both in router and device to automatically acquire IP address or enter the IP address manually.
Step 2: Use WIFI function on your mobile phone to connect the wireless router.

Note: Make sure your phone network and device network are on the same network segment on LAN.

Step 3: Add the IP address and port in the mobile phone surveillance client.

- Access the device via 3G network

Step 1: Set the device network. Please enter Main Menu→Setup→Network tab.

If you use PPPoE to connect the device, please enable PPPoE and input username and password received from your ISP in network tab. Then click “Apply”. You can enter Main Menu→Information→Network tab to see the IP address. If you want to utilize dynamic domain name, please apply for a domain name in a DNS server supported by the device.
If you have a static WAN IP address, please enter Main Menu→Setup→Network tab to input your IP address, gateway, and port.
If you use LAN IP address, please enter Main Menu→Setup→Network tab to input your IP address, gateway and port and then forward IP address and port number in virtual server setup of the router or virtual server(If you have enabled the UPnP function in both the device and router, you can skip this step). Port forwarding setting may be different in different routers and servers. Please refer to the router's manual for details. After you forward your LAN IP address and port, please check the WAN IP address of the router or server.

Step 2: Add the WAN IP address or domain name in mobile phone surveillance client.

6 Q & A

1. Q: How to find my password if I forget it?

A: The default username is "admin" and the default password is "123456".

If you have changed the password and you can't remember it, press and hold the physical reset button on the camera (If available) or use the IP Manager to reset the camera to factory default as follows:

A. Open the IP Manager and locate the required camera.
B. Click on the camera line in the IP manager.
C. Input the MAC address of the camera into the restore window (The MAC address of the camera will appear in the op part of it:

Provision-ISR DI-350IP5S36 - Q: How to find my password if I forget it? - 1

text_image IP Manager Refresh Device Name Device Type Product Model IP Address Software Version Status Status Desc I3-340IPSSMVF IPC I3-340IPSSMVF 192.168.226.201 4.1.3.0(11530) Disconn ONVIF 192.168.2.102 Device Name NVR NVR5-641600(2U) 192.168.2.115 1.3.3 Device Name NVR TD-2704TS-HP 192.168.2.131 1.3.2 Device Name NVR NVR5-8200X+(MM) 192.168.2.127 1.3.3 I1-280IPSS36 IPC FEI-360IPS 192.168.2.116 4.1.1.0(16447) IPC IPC TD-9649E2 192.168.2.112 4.1.3.0(11352) DI-350IPSSMVF IPC DI-350IPSSMVF 192.168.2.106 4.2.0.0(17419) AI Close Check Same Type Close: 0 / 7/24 Misc add: 00 : 18 : AE : 00 : 27 : 6A : : : : : : Review Up further pin device rear add and then adjust the device to outline the default configuration in 5x7x7x

D. Click on "Restore", and wait for the message "Device restored successfully"
E. Disconnect the camera from power and reconnect it within 30 seconds.
F. The camera will boot up in factory default.

Default IP: 192.168.226.201

User name: admin

Password: 123456

2. Q: The IPC fails to connect devices through IE browser, why?

A: Network cable is not connected well. Please check the connection and make sure it is connected securely to the camera.
B: IP was not assigned to an IP.
C: Web port number has been revised: contact an administrator or use the IP manager to get the correct port number.
D: If none of the above worked, recover the IPC's default setting by using the physical reset button on the camera (Press and hold if available) or using the IP Manager to reset the camera to factory default.

Note: Default IP: 192.168.226.201, mask number: 255.255.255.0

3. Q: IP tool cannot search for devices, why?

A: It may be caused by the anti-virus/firewall software on your computer. Please disable it and try to search device again.

4. Q: IE cannot download ActiveX control. How can I do?

a. Your IE browser probably set to block ActiveX controls. Please perform the following steps:

① Open IE browser. Click Tools----Internet Options....

Provision-ISR DI-350IP5S36 - Q: IE cannot download ActiveX control. How can I do? - 1

text_image about:blank - Microsoft Internet Explorer File Edit View Favorites Tools Help Back Address about:blank Mail and News Synchronize... Windows Update Show Related Links Internet Options...

② Select Security----Custom Level....Refer to Fig 4-1
③ Enable all the sub-options under “ActiveX controls and plug-ins”. Refer to Fig 4-2

Provision-ISR DI-350IP5S36 - Q: IE cannot download ActiveX control. How can I do? - 2

text_image Internet Options General Security Privacy Content Connections Programs Advanced Select a Web content zone to specify its security settings. Internet Local Intranet Trusted sites Restricted sites Internet This zone contains all web sites you haven't placed in other zones Security level for this zone Custom Custom settings - To change the settings, click Custom Level - To use the recommended settings, click Default Level Custom Level... Default Level OK Cancel Apply

Fig 4-1

Provision-ISR DI-350IP5S36 - Q: IE cannot download ActiveX control. How can I do? - 3

text_image Security Settings Settings: Enable Download signed ActiveX controls Disable Enable Prompt Download unsigned ActiveX controls Disable Enable Prompt Initialize and script ActiveX controls not marked as safe Disable Enable Prompt Reset custom settings Reset to: Medium Reset OK Cancel

Fig 4-2

④ Click ok to finish setup.

b. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them.

5. Q: No sound can be heard, why?

A: Audio input device was not connected. Please connect and try again.

B: Audio was not enabled in the live view interface. Please check the AUDIO item to enable this function.

Manual assistant
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Product information

Brand : Provision-ISR

Model : DI-350IP5S36

Category : Security Camera