PIXMA TS3320 - Printer CANON - Free user manual and instructions

Name: PIXMA TS3320
Brand: CANON
Rating: 8 (190 reviews)

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Download the instructions for your Printer in PDF format for free! Find your manual PIXMA TS3320 - CANON and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. PIXMA TS3320 by CANON.

USER MANUAL PIXMA TS3320 CANON

Symbols Used in This Document. 10

Touch-enabled Device Users (Windows).... 11

Trademarks and Licenses. 12

Basic Operation. 27

Printing Photos from a Computer.... 28

Printing Photos from a Smartphone/Tablet. 33

Copying. 36

Network. 40

Restrictions. 42

Network Connection Tips. 44

Default Network Settings. 45

Detect Same Printer Name. 46

Connects to Another Computer via LAN/Changes from USB to LAN Connection. 47

Printing Network Settings.... 48

Reconfiguration Method of Wi-Fi Connection. 52

IJ Network Device Setup Utility (Windows).... 53

IJ Network Device Setup Utility.... 54

Starting Up IJ Network Device Setup Utility 55

Diagnosing and Repairing Network Settings. 56

Performing/Changing Network Settings.... 57

Canon IJ Network Device Setup Utility Screen. 58

Performing Network Settings. 62

Performing/Changing Wired LAN Connection (Ethernet Cable) Settings. 63

Performing/Changing Wi-Fi Settings. 66

Assigning Printer Information. 71

List of Models Which Does Not Support Diagnosis and Repair Function. 72

List of Models Which Does Not Support IPv6 Configuration via USB Connection.... 73

Handling Paper, Originals, FINE Cartridges, etc. 75

Loading Paper.... 76

Loading Plain Paper / Photo Paper. 77

Loading Originals. 81

Loading Originals on Platen....82

Supported Originals.... 84

Replacing a FINE Cartridge. 85

Replacing a FINE Cartridge. 86

Checking the Ink Status with the Ink Lamps on the Operation Panel. 92

Ink Tips. 93

If Printing Is Faint or Uneven. 94

Maintenance Procedure....95

Printing the Nozzle Check Pattern.... 98

Examining the Nozzle Check Pattern. 99

Cleaning the Print Head. 100

Deep Print Head Cleaning.... 101

Aligning the Print Head.... 102

Cleaning.... 104

Cleaning Paper Feed Rollers. 105

Cleaning Inside the Printer (Bottom Plate Cleaning). 107

Overview.... 109

Safety.... 110

Safety Precautions.... 111

Regulatory Information.... 114

WEEE (EU&EEA). 115

Handling Precautions.... 126

Legal Restrictions on Scanning/Copying.... 127

Printer Handling Precautions.... 128

Transporting Your Printer.... 129

When Repairing, Lending, or Disposing of the Printer.... 130

Keeping Print Quality High. 131

Main Components and Their Use.... 132

Main Components.... 133

Front View. 134

Rear View. 136

Inside View.... 137

Operation Panel.... 138

Power Supply.... 140

Checking that Power Is On. 141

Turning the Printer On and Off. 142

Checking the Power Plug/Power Cord. 144

Unplugging the Printer.... 145

Indication of LCD. 146

Changing Settings. 148

Changing Printer Settings from Your Computer (Windows). 149

Changing the Print Options.... 150

Registering a Frequently Used Printing Profile. 151

Setting the Ink to be Used.... 153

Managing the Printer Power.... 154

Changing the Printer Operation Mode. 156

Changing Settings from Operation Panel. 158

Quiet setting.... 159

Initializing Printer Settings.... 160

Switching/Disabling Wireless Connection Function. 161

Specifications. 162

Information about Paper.... 165

Supported Media Types. 166

Paper Load Limit. 168

Unsupported Media Types. 170

Handling Paper.... 171

Printing.... 172

Printing from Computer.... 173

Printing from Application Software (Windows Printer Driver). 174

Basic Printing Setup.... 175

Paper Settings on the Printer Driver.... 178

Various Printing Methods. 179

Setting a Page Size and Orientation. 180

Setting the Number of Copies and Printing Order.... 181

Perform Borderless Printing. 183

Scaled Printing.... 186

Page Layout Printing. 189

Tiling/Poster Printing. 191

Duplex Printing. 194

Printing on Postcards.... 196

Overview of the Printer Driver.... 197

Canon IJ Printer Driver.... 198

Opening Printer Driver's Setup Screen.... 199

Canon IJ Status Monitor.... 200

Checking Ink Status from Your Computer.... 202

Instructions for Use (Printer Driver). 203

Printer Driver Description.... 205

Quick Setup Tab Description.... 206

Main Tab Description.... 212

Page Setup Tab Description.... 217

Maintenance Tab Description.... 228

Canon IJ Status Monitor Description.... 230

Installing the MP Drivers.... 233

Printing Using Canon Application Software. 234

Printing from Smartphone/Tablet. 235

Printing/Scanning with Wireless Direct. 236

Paper Settings. 238

Copying.... 241

Making Copies on Plain Paper 242

Copying on Photo Paper. 244

Scanning.... 246

Scanning from Computer (Windows).... 247

Scanning According to Item Type or Purpose (IJ Scan Utility). 248

IJ Scan Utility Features. 249

Scanning Easily (Auto Scan) 251

Scanning Documents and Photos. 252

Creating/Editing PDF Files. 253

Scanning Using Application Software (ScanGear). 256

What Is ScanGear (Scanner Driver)? 257

Starting ScanGear (Scanner Driver).... 259

Scanning in Basic Mode. 260

ScanGear (Scanner Driver) Screens. 263

Basic Mode Tab.... 264

Advanced Mode Tab. 272

General Notes (Scanner Driver). 278

Scanning Tips. 280

Positioning Originals (Scanning from Computer). 281

Network Scan Settings.... 283

Frequently Asked Questions. 286

Network Settings and Common Problems.... 288

Network Communication Problems.... 290

Cannot Find Printer on Network. 291

Cannot Find Printer on Check Printer Settings Screen During Setup (Windows).... 292

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Power Status. 293

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking PC Network Connection. 294

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's Wi-Fi Settings. 295

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment. 296

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's IP Address. 298

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Security Software Settings. 299

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wireless Router Settings. 300

Cannot Proceed beyond Printer Connection Screen. 301

Cannot Find Printer while Using Wi-Fi. 303

Network Connection Problems. 306

Printer Suddenly Stopped Working for Some Reason. 307

Network Key (Password) Unknown. 312

Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . 314

Problems while Printing/Scanning from Smartphone/Tablet. 321

Cannot Print/Scan from Smartphone/Tablet. 322

Printing Problems.... 326

Printer Does Not Print. 327

Ink Does Not Come Out. 329

Printer Does Not Pick up or Feed the Paper/"No Paper" Error. 331

Printout Results Are Unsatisfactory. 333

Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. 335

Colors Are Unclear. 338

Lines Are Misaligned/Distorted. 340

Paper Is Smudged / Printed Surface Is Scratched. 341

Scanning Problems (Windows).... 344

Scanning Problems.... 345

Scanner Does Not Work.... 346

ScanGear (Scanner Driver) Does Not Start. 347

Mechanical Problems. 348

Printer Does Not Turn On. 349

Printer Turns Off Unexpectedly or Repeatedly 350

USB Connection Problems. 351

Cannot Communicate with Printer via USB. 352

Installation and Download Problems. 353

Failed to MP Drivers Installation (Windows) 354

Updating MP Drivers in Network Environment (Windows).... 355

Errors and Messages.... 356

When Error Occurred.... 357

Message (Support Code) Appears. 364

List of Support Code for Error.... 366

List of Support Code for Error (Paper Jams). 368

Paper Is Jammed inside Printer.... 371

Printer Is Out of Paper (1000).... 374

1401.... 377

FINE Cartridge is Not Installed (168A). 383

Shipping Tape etc. Are Still Attached (1890).... 385

2901.... 388

5011.... 391

5B00.... 395

6000.... 396

Using Online Manual

▶ Operating Environment
Symbols Used in This Document
▶ Touch-enabled Device Users (Windows)
▶ Printing Online Manual
Trademarks and Licenses
▶ Screenshots in This Manual

Symbols Used in This Document

⚠ Warning

Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Caution

Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Important

Instructions including important information that must be observed to avoid damage and injury or improper use of the product. Be sure to read these instructions.

Note

Instructions including notes for operation and additional explanations.

Basics

Instructions explaining basic operations of your product.

Note

- Icons may vary depending on your product.

Touch-enabled Device Users (Windows)

For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."

Trademarks and Licenses

Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
• Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and Google Play Logo are trademarks of Google LLC.
Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
USB Type-C™ is a trademark of USB Implementers Forum.

Note

- The formal name of Windows Vista is Microsoft Windows Vista operating system.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Apache License

Version 2.0, January 2004

http://www.apache.org/licenses/

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This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or documentation are not subject to the BSD License and may only be used or replicated with the express permission of Red Hat, Inc.

(2) University of California, Berkeley

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The FreeType Project LICENSE

2006-Jan-27

David Turner, Robert Wilhelm, and Werner Lemberg

Introduction

The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.

This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least.

This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike. As a consequence, its main points are that:

o We don't promise that this software works. However, we will be interested in any kind of bug reports. ('as is' distribution)

o You can use this software for whatever you want, in parts or full form, without having to pay us. ('royalty-free' usage)

o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you must acknowledge somewhere in your documentation that you have used the FreeType code. ('credits')

We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products.

We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project.

Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text:

......

Please replace with the value from the FreeType version you actually use.

Legal Terms

Definitions

Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release.

'You' refers to the licensee, or person using the project, where 'using' is a generic term including compiling the project's source code as well as linking it to form a 'program' or 'executable'.

This program is referred to as `a program using the FreeType engine'.

This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive.

If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.

1. No Warranty

THE FREETYPE PROJECT IS PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE, OF THE FREETYPE PROJECT.

2. Redistribution

This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute, perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project (in both source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions:

o Redistribution of source code must retain this license file ('FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, original files must be preserved in all copies of source files.

o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page in your documentation, though this isn't mandatory.

These conditions apply to any software derived from or based on the FreeType Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.

3. Advertising

Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission.

We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it.

Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license.

4. Contacts

There are two mailing lists related to FreeType:

o freetype@nongnu.org

Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution.

If you are looking for support, start in this list if you haven't found anything to help you in the documentation.

o freetype-devel@nongnu.org

Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.

Our home page can be found at

http://www.freetype.org

--- end of FTL.TXT ---

The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.

JSON for Modern C++

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The following applies only to products supporting Wi-Fi.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Basic Operation

▶ Printing Photos from a Computer
▶ Printing Photos from a Smartphone/Tablet
Copying

Printing Photos from a Computer

This section describes how to print photos with Easy-PhotoPrint Editor.

Open the paper support (A).

CANON PIXMA TS3320 - Printing Photos from a Computer - 1

natural_image

Line drawing of a printer with an arrow indicating paper folding (no text or symbols present)

Pull out the paper output tray (B) and the output tray extension (C).

CANON PIXMA TS3320 - Printing Photos from a Computer - 2

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Line drawing of a printer with labeled parts C and B, showing internal structure and paper feed (no text or symbols beyond labels)

Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING YOU.
Adjust the paper guide (D) with the paper left side.

CANON PIXMA TS3320 - Printing Photos from a Computer - 3

natural_image

Diagram of a printer with paper feed being inserted, showing the printer's internal structure and page layout (no text or symbols present)

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.

CANON PIXMA TS3320 - Printing Photos from a Computer - 4

text_image

A4 OK

Press Paper Select button (E) to select a paper size according to the paper loaded on the rear tray and press OK button (F).

CANON PIXMA TS3320 - Printing Photos from a Computer - 5

text_image

KG 4"×6"/10×15cm OK E F

Start Easy-PhotoPrint Editor.

For Windows:

The procedure below is for a computer running the Windows 10 operating system.

From the Start menu, select (All apps >) Canon Utilities > Easy-PhotoPrint Editor.

For macOS:

From the Go menu in Finder, select Application and double-click the Canon Utilities folder, the Easy-PhotoPrint Editor folder, and then the Easy-PhotoPrint Editor icon.

Click Photos icon (G).

CANON PIXMA TS3320 - For macOS: - 1

text_image

Photos Print Layouts Collage Colorations Cartls Sics Labels Footset Business Cartls Snapbook Stickers @ Photos

Click Browse (H) in Computer: and select folder with photos you want to print.

CANON PIXMA TS3320 - For macOS: - 2

text_image

Photo Locations Reported from and write locations details Photo Locations Browse H

Click photos (I) you want to print and select Open (J).

For Windows:

To select two or more photos at a time, click photos while pressing the Ctrl key.

For macOS:

To select two or more photos at a time, click photos while pressing the command key.

CANON PIXMA TS3320 - For macOS: - 1

text_image

Select Photo This PC > Pictures Organise > New folder This PC 3D Objects Desktop Documents Downloads Music Pictures Videos Local Disk (C:) Local Disk (D:) Network IMG_0010.jpg IMG_0011.jpg IMG_0012.jpg IMG_0014.jpg IMG_0015.jpg IMG_0016.jpg IMG_0017.jpg IMG_0018.jpg IMG_0019.jpg IMG_0020.jpg IMG_0021.jpg IMG_0022.jpg File games: IMG_0011.jpg All Supported Files ("jpg") .jpeg Open

Specify number of copies and other options under Print Settings (K).

For Windows:

Specify the number of copies, your model name, the paper size, and other options.

For macOS:

Specify the number of copies, the paper size, and other options.

Note

Selecting Same No. of each photo enables you to specify the number of copies for all photos with a single setting.
Selecting Same No. of each photo disables the number-of-copies setting specified for each
photo. When unchecked, the previous settings for each copy are re-enabled. for specifying the number of copies is also re-enabled.
Start printing.

For Windows:

Click Print (L).

For macOS:

Click Next. When the Print dialog appears, specify your model name, paper, and other options, and then click Print.

CANON PIXMA TS3320 - For macOS: - 1

text_image

Canon: Gray-Peel/Red Hat Color For: Not: Yes 1 1 1 K Print Subtotal Color Canon: 350.0000 Series Foot Box 4 x 6" 10x100mm Black Type Photo Paper Plus Color Paper Shape Face Step Auto print to Paste and correct Continuous prints Date Photography Transparent Save For of each Print Return to Home Screen Back Print

Note

- Easy-PhotoPrint Editor lets you easily create and print original collages, cards, or calendars using your favorite photos.

→ Easy-PhotoPrint Editor Guide

Printing Photos from a Smartphone/Tablet

This section describes how to print photos with Canon PRINT Inkjet/SELPHY.

For details on how to download Canon PRINT Inkjet/SELPHY, see below.

→ Print Photos from Your Smartphone

Open the paper support (A).

CANON PIXMA TS3320 - Printing Photos from a Smartphone/Tablet - 1

natural_image

Illustration of a printer with a paper sheet being inserted, showing paper movement (no text or symbols)

Pull out the paper output tray (B) and the output tray extension (C).

CANON PIXMA TS3320 - Printing Photos from a Smartphone/Tablet - 2

natural_image

Line drawing of a printer with labeled parts C and B, showing internal structure and paper feed (no text or symbols beyond labels)

Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING YOU.
Adjust the paper guide (D) with the paper left side.

CANON PIXMA TS3320 - Printing Photos from a Smartphone/Tablet - 3

natural_image

Diagram of a printer with paper feed being inserted, showing internal structure and paper output (no text or symbols)

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.

CANON PIXMA TS3320 - Printing Photos from a Smartphone/Tablet - 4

text_image

A4 OK

Press Paper Select button (E) to select a paper size according to the paper loaded on the rear tray and press OK button (F).

CANON PIXMA TS3320 - Printing Photos from a Smartphone/Tablet - 5

text_image

KG 4"×6"/10×15cm OK E F

CANON PIXMA TS3320 - Printing Photos from a Smartphone/Tablet - 6

Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.
Select Photo Print on Canon PRINT Inkjet/SELPHY.

The list of photos saved on your smartphone/tablet is displayed.

Select a photo.

You can also select multiple photos at once.

Specify the number of copies, paper size, etc.
Start printing.

Copying

This section describes how to load originals and copy them to plain paper.

1.Open the paper support (A).

CANON PIXMA TS3320 - Copying - 1

natural_image

Line drawing of a printer with an arrow indicating paper folding (no text or symbols present)

Pull out the paper output tray (B) and the output tray extension (C).

CANON PIXMA TS3320 - Copying - 2

natural_image

Line drawing of a printer with labeled parts C and B, showing internal structure and paper feed (no text or symbols beyond labels)

Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING YOU.
Adjust the paper guide (D) with the paper left side.

CANON PIXMA TS3320 - Copying - 3

natural_image

Diagram of a printer with paper feed and paperclip insertion, showing internal structure and paper output (no text or symbols)

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.
CANON PIXMA TS3320 - Copying - 4

text_image

B5 OK

Press Paper Select button (E) to select a paper size according to the paper loaded on the rear tray and press OK button (F).

CANON PIXMA TS3320 - Copying - 5

text_image

A4 OK E F

Open the document cover (G).
Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (H).

CANON PIXMA TS3320 - Copying - 6

text_image

H G

Close the document cover.
Press the Black button (I) or Color button (J).

CANON PIXMA TS3320 - Copying - 7

text_image

Diagram showing printer setup with three control buttons and a printer image, including Chinese UI labels.

Important

- Do not open the document cover until copying is complete.

Note

- Your printer is equipped with many other convenient copy features.

→ Copying

Available Connection Methods

The following connection methods are available on the printer.

- Wireless Connection

CANON PIXMA TS3320 - - Wireless Connection - 1

Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.

If you have a wireless router, we recommend you use one for wireless connection.

CANON PIXMA TS3320 - - Wireless Connection - 2

Connection methods vary depending on the wireless router type.
You can change network settings such as the network name (SSID) and security protocol on the printer.
When the connection between a device and a wireless router is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the wireless router.

- Wireless Direct

Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.

CANON PIXMA TS3320 - - Wireless Direct - 1

While you are using the printer with Wireless Direct, Internet connection from the printer becomes unavailable. In that case, web services for the printer cannot be used.
• If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct, the connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. Transmission fees for connecting to the Internet using a mobile data connection apply.
In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device you do not use and configure settings again.
• Network settings such as the network name (SSID) and security protocol are specified automatically.

Network Connection Settings/Setup

Perform connection setup for the printer and computer/smartphone/tablet.

For more on setup procedure, click here.

Changing Network Settings

See below for changing connection settings for the printer and computer/smartphone/tablet.

• To change network connection method:

→ Reconfiguration Method of Wi-Fi Connection
→ Changing the Connection Mode

- To add computer/smartphone/tablet to the printer:

→ Connects to Another Computer via LAN/Changes from USB to LAN Connection

- To use Wireless Direct temporarily:

→ Printing/Scanning with Wireless Direct

IJ Network Device Setup Utility

IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of them if anything is wrong with network connection. Select either link below to download IJ Network Device Setup Utility.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

- Performing/Changing Network Settings (Windows)

For Windows, you can perform network settings using IJ Network Device Setup Utility.

→ IJ Network Device Setup Utility (Windows)

- Diagnosing and Repairing Network Settings (Windows/macOS)

You can diagnose or repair network settings using IJ Network Device Setup Utility.

- For Windows:

→ IJ Network Device Setup Utility (Windows)

- For macOS:

→ IJ Network Device Setup Utility (macOS)

Network Connection Tips

See below for tips on using the printer via network connection.

→ Network Connection Tips

→ Handling Printer Configuration using the Web Browser

→ Countermeasures against Unauthorized Access

Troubleshooting

See Network Settings and Common Problems for troubleshooting on network connection.

Notice/Restriction

See below for details.

- Restrictions on network settings:

→ Restrictions

- Notices when printing using web service:

→ Notice for Web Service Printing

Restrictions

When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device.

If you connect using a different connection method, the connection to the device in use will be disabled.

Connect via wireless router

Make sure your device and the wireless router are connected. For details on checking these settings, see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a wireless router.
Configuration, router functions, setup procedures and security settings of wireless routers vary depending on the system environment. For details, see the manual for your wireless router or contact its manufacturer.
This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.
If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security protocol. Change the security protocol for your device to something other than WEP and TKIP or change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the setting is changed. Do not proceed to the next screen of this guide until setup is complete.
For office use, consult your network administrator.
Note that if you connect to a network with no security protection, your personal information could be disclosed to a third party.

Wireless Direct (Access Point Mode)

Important

- If a device is connected to the Internet via a wireless router, and you then connect it to a printer in Wireless Direct mode, the existing connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. When you connect to the Internet using a mobile data connection, charges may apply depending on your contract.

When you connect a device and the printer using Wireless Direct, the connection information will be saved to Wi-Fi settings. The device may be connected to the printer automatically even after disconnecting it or connecting it to another wireless router.
To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device.

For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer.

- If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used.

In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, then configure settings again.
Devices connected to the printer using Wireless Direct cannot communicate with each other.
Firmware updates for the printer are not available while using Wireless Direct.
When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method, disconnect it first. Disable the connection between the device and printer in the Wi-Fi setting screen.

Network Connection Tips

Default Network Settings
▶ Detect Same Printer Name
Connects to Another Computer via LAN/Changes from USB to LAN Connection
▶ Printing Network Settings
Reconfiguration Method of Wi-Fi Connection

Default Network Settings

LAN Connection Defaults

Item Default
Change LAN Disable LAN
SSID BJNPSETUP
Wireless LAN security Disable
IP address (IPv4) Auto setup
IP address (IPv6) Auto setup
Set printer name* XXXXXXXXXXXXX
Enable/disable IPv6 Enable
Enable/disable WSD Enable
Timeout setting 15 minutes
Enable/disable Bonjour Enable
Service name Canon TS3300 series
LPR protocol setting Enable
RAW protocol Enable
LLMNR Enable
PictBridge communication	Enable

("XX" represents alphanumeric characters.)
* Default value depends on printer.

Wireless Direct Defaults

Item Default
SSID (Identifier for Wireless Direct)	XXXXXX-TS3300series *
Password	Printer serial number
Wireless LAN security	WPA2-PSK (AES)

*(XXXXXX is the last six digits of MAC address of the printer.)

Detect Same Printer Name

When the printer is detected during setup, plural printers with the same name may appear on the results screen.

Select a printer with checking the printer settings against those on detection result screen.

- For Windows:

Check the printer's MAC address or serial to select the correct printer from the results.

- For macOS:

The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour.

Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear.

Note

- Serial number may not appear on result screen.

To check the printer's MAC address and the serial number, print out the network settings information.

→ Printing Network Settings

Connects to Another Computer via LAN/Changes from USB to LAN Connection

To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click here and perform setup.

Printing Network Settings

Use the operation panel to print the printer's current network settings.

CANON PIXMA TS3320 - Printing Network Settings - 1

Important

- The network settings printout contains important information about your network. Handle it with care.

Check that printer is turned on.
Load two sheets of A4 or Letter-sized plain paper.
Press Information button.

The printer starts printing the network setting information.

The following information on the printer's network setting is printed out.

(Some setting values are not displayed depending on the printer settings.)

Item Number	Item Description Setting
1 Product Information	Information Product information –
1-1 Product	Name Product name XXXXXXXXX
1-2 ROM Version	ROM version XXXXXXXXX
1-3 Serial Number	Serial number XXXXXXXXX
2 Network Diagnostics	Diagnostics Network diagnostics –
2-1 Diagnostic	Result Diagnostic result XXXXXXXXX
2-2 Result Codes	Codes Result codes XXXXXXXXX
2-3 Result Code Details	Result code details http://carlon.com/ijnwt
3 Wireless LAN	Wireless LAN Enable/Disable
3-1 WPS PIN	CODE WPS PIN code XXXXXXXXX
3-2 Infrastructure	Infrastructure Infrastructure Enable/Disable
3-2-1	Signal Strength	Signal strength	0 to 100 [%]
3-2-2	Link Quality	Link quality	0 to 100 [%]
3-2-3	Frequency	Frequency	XX (GHz)
3-2-4	MAC Address	MAC address	XX:XX:XX:XX:XX:XX
3-2-5	Connection	Connection status	Active/Inactive
3-2-6 SSID S	SSID Wireless LAN network name (SSID)
3-2-7 Channel	Channel XX (1 to 13)
3-2-8 Encryption	Encryption method None/WEP/TKIP/AES
3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64
3-2-10 Authentication	Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK
3-2-11 TCP/IPv4 TCP/IPv4 Enable
3-2-12 IP Address IP address XXX.XXX.XXX.XXX
3-2-13 Subnet Mask	Mask Subnet mask XXX.XXX.XXX.XXX
3-2-14 Default Gateway	Default gateway XXX.XXX.XXX.XXX
3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable
3-2-16 Link Local Address	Link local address XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX
3-2-17 Link Local PrefixLength	Link local prefix length XXX
3-2-18 Stateless Address1	Stateless address 1 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX
3-2-19 Stateless PrefixLength1	Stateless prefix length1 XXX
3-2-20 Stateless Address2	Stateless address 2 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX
3-2-21 Stateless PrefixLength2	Stateless prefix length2 XXX
3-2-22 Stateless Address3	Stateless address 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX
3-2-23 Stateless PrefixLength3	Stateless prefix length3 XXX
3-2-24 Stateless Address4	Stateless address 4 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX
3-2-25 Stateless PrefixLength4	Stateless prefix length4 XXX
3-2-26 Default Gateway1	Default gateway 1 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX
3-2-27 Default Gateway2	Default gateway 2 XXXX:XXXX:XXXX:XXXX
			XXXX:XXXX:XXXX:XXXX
3-2-28 Default	It Gateway3 Default gateway	way 3 XXXX:XXXX:XXXX	XXXXXXXX:XXXX:XXXX:XXXX
3-2-29 Default	It Gateway4 Default gateway	way 4 XXXX:XXXX:XXXX	XXXXXXXX:XXXX:XXXX:XXXX
3-2-33 IPsec	IPsec setting Active
3-2-34 Security Protocol Security method ESP/ESP & AH/AH
3-3 Access Point Mode Operation mode for Wireless Direct			Enable/Disable
3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-3-2 Connection Connection status Active/Inactive
3-3-3 SSID SSID Wireless Direct network name (SSID)
3-3-4 Password Password Wireless Direct password (10 alphanumeric characters)
3-3-5 Channel Channel 3
3-3-6 Encryption Encryption method AES
3-3-7 Authentication Authentication method WPA2-PSK
3-3-8 TCP/IPv4 TCP/IPv4 Enable
3-3-9 IP Address IP address XXX.XXX.XXX.XXX
3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable
3-3-13 Link Local Address Link local address XXXX:XXXXXXXX:XXXX:XXXX
3-3-14 Link Local Prefix Length	Link local prefix length		XXX
3-3-15 IPsec IPsec setting Active
3-3-16 Security Protocol Security method -
5	Other Settings	Other settings	-
5-1 Printer Name Printer name Printer name (Up to 1)			5 alphanumeric characters)
5-4 WSD Printing WSD printing setting Enable/Disable
5-5 WSD Timeout Timeout 1/5/10/15/20 [min]
5-6 LPD Printing LPD printing setting Enable/Disable
5-7 RAW Printing RAW printing setting Enable/Disable
5-9 Bonjour Bonjour setting Enable/Disable
5-10 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters)
5-11 LLMNR LLMNR setting Enable/Disable
5-12 SNMP SNMP setting Enable/Disable
5-13 PictBridge Commun. PictBridge Communication			Enable/Disable
5-14 DNS Server Obtain DNS server address automatically			Auto/Manual
5-15 Primary Server Primary server address XXX.XXX.XXX.XXX
5-16 Secondary Server Secondary server address			XXX.XXX.XXX.XXX
5-17 Proxy Server Proxy server setting Enable/Disable
5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXX
5-19 Proxy Port Proxy port specification 1 to 65535
5-20 Cert. Fingertprt(SHA-1) Certificate fingerprint(SHA-1)			XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
5-21 Cert. Fingertprt(SHA-256)		Certificate fingerprint(SHA-256)	XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

("XX" represents alphanumeric characters.)

Reconfiguration Method of Wi-Fi Connection

Follow either procedure below to change wireless LAN connection method (infrastructure or Wireless Direct).

- For Windows:

Click here and redo setup.
• Perform settings on the Network Settings screen on IJ Network Device Setup Utility.

Important

- Before you perform settings using IJ Network Device Setup Utility, turn on Easy wireless connect mode on the printer following the procedure below.

Make sure printer is turned on.
Press Direct button and release it when (Direct) icon appears. Follow instructions on your smartphone or tablet.

CANON PIXMA TS3320 - Important - 1

- For macOS:

Click here and redo setup.

IJ Network Device Setup Utility (Windows)

IJ Network Device Setup Utility
Starting Up IJ Network Device Setup Utility
Diagnosing and Repairing Network Settings
▶ Performing/Changing Network Settings
List of Models Which Does Not Support Diagnosis and Repair Function
List of Models Which Does Not Support IPv6 Configuration via USB Connection

IJ Network Device Setup Utility

IJ Network Device Setup Utility allows you to diagnose or repair the network status, and to perform printer settings on network.

Use IJ Network Device Setup Utility for:

Searching printers on network and performing initial network setup for detected printers
Performing initial network setup by connecting the printer and computer using a USB cable (Not available for some models)
Changing printer network settings
Diagnosing the settings of the printer and those of computer on which IJ Network Device Setup Utility is installed if anything is wrong with connection. In addition, IJ Network Device Setup Utility repairs the status of the printer and computer (Not available for some models).

Important

- Depending on the printer you are using, an administrator password is already specified for the printer at the time of purchase. When you change the network settings, authentication by the administrator password is required.

For details:

→ Administrator Password

For improving security, we recommend to change the administrator password.

→ Change Administrator Password

To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable.
When you install IJ Network Device Setup Utility, disable block function of firewall.
Do not change network settings using IJ Network Device Setup Utility while printing is in progress.

Starting Up IJ Network Device Setup Utility

Start up IJ Network Device Setup Utility as shown below.

In Windows 10, select Start > (All apps >) > Canon Utilities > IJ Network Device Setup Utility.
In Windows 8.1 or Windows 8, select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility. If IJ Network Device Setup Utility is not displayed on the Start screen, select the Search charm and search for "IJ Network Device Setup Utility".
In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, IJ Network Device Setup Utility, and then IJ Network Device Setup Utility.

When you start up IJ Network Device Setup Utility, a message appears. Check the message and select Yes. The screen below appears.

CANON PIXMA TS3320 - Starting Up IJ Network Device Setup Utility - 1

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Canon U Network Device Setup Utility Diagnose and Repair Printer Network Setup Online Manual

Select Diagnose and Repair or Printer Network Setup on the displayed screen.

• If you select Diagnose and Repair:
→ Diagnosing and Repairing Network Settings
- If you select Printer Network Setup:
→ Performing/Changing Network Settings

Diagnosing and Repairing Network Settings

IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs.

Important

- Some models do not support diagnosis and repair function.

For details:

List of Models Which Does Not Support Diagnosis and Repair Function

Follow the procedure below.

Start up IJ Network Device Setup Utility.
Check the displayed message and select Yes.
Select Diagnose and Repair on the displayed screen.

Perform operations following the instructions on the screen.

Note

- This function checks the following items:

— whether the computer is connected to the router
— whether a web page on the Internet can be viewed
— whether the printer can be detected on the network
— whether the signal strength or communication level is sufficient (when using Wi-Fi)
— whether the printer port setting matches with the network setting

Performing/Changing Network Settings

Canon IJ Network Device Setup Utility Screen
▶ Performing Network Settings

Canon IJ Network Device Setup Utility Screen

Items on Canon IJ Network Device Setup Utility Screen
→ Menus on Canon IJ Network Device Setup Utility Screen
Items on Canon IJ Network Device Setup Utility Screen Toolbar

Items on Canon IJ Network Device Setup Utility Screen

The screen below appears when you start up IJ Network Device Setup Utility and select Printer Network Setup. Detected printers are listed on the screen and the items below are shown.

CANON PIXMA TS3320 - Items on Canon IJ Network Device Setup Utility Screen - 1

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A Product Name Serial Number (Last 5 Digits) Status IF Address Location Connection M... Setting Method MAC Address Device Name IPv6 Your computer and printer can be used on the network. To check or change the settings, select from the [Printer Settings] menu. K 3 printer(s)

A: Product Name

Displays the product name of detected printer. The icon below appears on the left if the printer cannot be used.

: Appears when the printer requires setup or has not been configured.
IP: Appears when the IP address is duplicated to another printer.
: Appears when you cannot communicate with the printer.

Note

If a printer you want to use is not detected, try to set the criteria for printer search.
Setting Criteria for Printer Search/Searching Specific Printer
Right-clicking a printer displays setting items or items to confirm.

B: Serial Number (Last 5 Digits)

Displays the last five digits of printer's serial number.

C: Status

Displays the printer status as shown below.

• Available
Indicates the printer is available.

- Setup Completed

Appears after performing network setup and clicking Set to close the window.

- Requires Setup

Indicates the printer is required to perform Wi-Fi setup.

→ Performing/Changing Wi-Fi Settings

- Not Set

Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings....

→ Performing/Changing Wi-Fi Settings

- IP Address Overlap

Indicates the IP address is duplicated to another printer.

- Unknown

Indicates the printer recognized as Available in the past cannot be used currently.

Note

- If USB is selected from the pulldown menu on the toolbar, nothing is displayed.

D: IP Address

Displays the printer IP address. Nothing is displayed if the printer status is Requires Setup.

Note

- If USB is selected from the pulldown menu on the toolbar, "-" is displayed.

E: Location

Displays the printer location if it is registered. Nothing is displayed if the printer status is Requires Setup.

Note

- If USB is selected from the pulldown menu on the toolbar, nothing is displayed.

→ Assigning Printer Information

F: Connection Method

Displays printer connection method (wired LAN, Wi-Fi, or USB).

Note

If USB is selected from the pulldown menu on the toolbar, USB is displayed.
If the printer supports both of the LAN connection methods, the printer is recognized as two printers and they are displayed separately. (The same numbers are displayed on Serial Number (Last 5 Digits).)
If the printer does not support wired LAN, wired LAN is not displayed.
If you are using IJ Network Device Setup Utility on the computer which does not support Wi-Fi, Wi-Fi is not displayed.

G: Setting Method

Displays printer setting method.

• Auto

Appears if the printer is used by IP address specified automatically.

- Manual

Appears if the printer is used by IP address specified manually.

Note

- If USB is selected from the pulldown menu on the toolbar, "-" is displayed.

H: MAC Address

Displays the MAC address of the detected printer.

Note

- If USB is selected from the pulldown menu on the toolbar, "-" is displayed.

I: Device Name

Displays the printer device name if it is registered.

Note

If USB is selected from the pulldown menu on the toolbar, nothing is displayed.
The printer with Requires Setup displayed on Status is not displayed.

→ Assigning Printer Information

J: IPv6

On appears when an IPv6 address is assigned for the printer.

Note

- If USB is selected from the pulldown menu on the toolbar, "-" is displayed.

K: Displays the printer status and operation guides.

Selecting a printer from the printer list displays its current status and what to do next.

Menus on Canon IJ Network Device Setup Utility Screen

This section describes menus on Canon IJ Network Device Setup Utility screen.

CANON PIXMA TS3320 - Menus on Canon IJ Network Device Setup Utility Screen - 1

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Canon IJ Network Device Setup Utility Printer Settings View Option Help

→ Printer Settings Menu

→ View Menu

→ Option Menu

→ Help Menu

This section describes items on Canon IJ Network Device Setup Utility Screen toolbar.

CANON PIXMA TS3320 - Items on Canon IJ Network Device Setup Utility Screen Toolbar - 1

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Canon IJ Network Device Setup Utility Printer Settings View Option Help IPv4 A B C D E ?

A: Perform wired or Wi-Fi setup.

Note

- This item has the same function as Network Settings... in the Printer Settings menu.

B: Redetects printers.

Note

- This item has the same function as Update in the View menu.

C: Stops detecting printers.

Note

- This item has the same function as Cancel in the View menu.

D: Switches the printer list. (IPv4, IPv6, or USB printers)

Note

This item has the same function as Switch View in the View menu.
You can also display the USB connected printer list. (Not available for some models.) In this case, select USB.

E: Displays this guide.

Note

- This item has the same function as Online Manual in the Help menu.

Performing Network Settings

Performing/Changing Wired LAN Connection (Ethernet Cable) Settings
▶ Performing/Changing Wi-Fi Settings
▶ Assigning Printer Information

Performing/Changing Wired LAN Connection (Ethernet Cable) Settings

Follow the procedure below to perform/change wired LAN settings.

Note

- For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch View under the View menu to display printers for which you can perform setup.

Start up IJ Network Device Setup Utility.
Check the displayed message and select Yes.
Select Printer Network Setup on the displayed screen.

Detected printers are listed.

Select printer to perform/change settings from printer list.

Select the printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings.

You can perform settings for a printer with Available not displayed on Status via USB connection.

To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and select the printer to perform/change settings.

Select Network Settings... on Printer Settings menu.

The Confirm Printer Password screen appears.

For more on the password, refer to Administrator Password.

Note

Clicking the icon allows you to perform/change settings.
If you select a USB connected printer on step 4, the screen below appears after the Confirm Printer Password screen appears

CANON PIXMA TS3320 - Note - 1

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Connection Method ● Wired LAN ○ Wi-Fi OK Cancel

Select Wired LAN and click OK.

Enter password and click OK.

The Network Settings screen appears.

7. Perform/change settings.

You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol.

- IPv4 settings

CANON PIXMA TS3320 - Perform/change settings. - 1

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Network Settings (Wind LAN) IPv4 IPv6 Use IPv4 address Get IP address automatically Use next IP address IP Address: Submit Mask: Default gateway: Set Cancel Help

A: Use IPv4 address

Always selected. (displayed in a gray out state)

B: Get IP address automatically

Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router.

C: Use next IP address

Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

Enter the IP address, subnet mask, and default gateway.

- IPv6 settings

Note

- If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending on the printer you are using.

For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection.

CANON PIXMA TS3320 - Note - 1

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Network Settings (Wired LAN) IPv4 IPv6 Use IPv6 address Use Staleless Address: Use Manual Address: IPv6 Address: Prefix Length: 0 Use DHCPv6: Stateful Address: Link-Local Address: Set Cancel Help A B C D

A: Use IPv6 address

Select when you use the printer with IPv6 environment.

B: Use Stateless Address:

Select when you use an IP address assigned automatically. Use a router compatible with IPv6.

Note

- This setting item is not available depending on the printer you are using.

C: Use Manual Address:

Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

Enter the IP address and IP address prefix length.

Note

- This setting item is not available depending on the printer you are using.

D: Use DHCPv6:

Select when you obtain an IP address using DHCPv6.

Note

- This setting item is not available depending on the printer you are using.

8. Click Set.

Performing/Changing Wi-Fi Settings

Follow the procedure below to perform/change Wi-Fi settings.

Important

Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
If you use a printer over the Wi-Fi, we highly recommend you perform security settings for Wi-Fi network using WPA/WPA2 from the viewpoint of security.

Note

- For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch View under the View menu to display printers.

Start up IJ Network Device Setup Utility.
Check the displayed message and select Yes.
Select Printer Network Setup on the displayed screen.

Detected printers are listed.

Select printer to perform/change settings from printer list.

Select the printer with Wi-Fi displayed on Connection Method and Available or Requires Setup displayed on Status to perform settings.

You can perform settings for a printer with Available or Requires Setup not displayed on Status via USB connection.

To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and select the printer to perform/change settings.

Select Network Settings... on Printer Settings menu.

The Confirm Printer Password screen appears.

For more on the password, refer to Administrator Password.

Note

Clicking the icon allows you to perform/change settings.
If you select a USB connected printer on step 4 and the selected printer is compatible with wired LAN, the screen below appears after the Confirm Printer Password screen appears

CANON PIXMA TS3320 - Note - 1

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Connection Method ○ Wired LAN ● Wi-Fi OK Cancel

Select Wi-Fi and click OK.

6. Enter password and click OK.

The Network Settings screen appears.

7. Perform/change settings.

You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol.

- IPv4/IPv6 settings

CANON PIXMA TS3320 - Perform/change settings. - 1

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Network Settings (Wi-Fi) Network Type: ● Infrastructure ○ Direct Network Name (SSID): Encryption Type: Search... IPv4 IPv6 Use IPv4 address ● Get IPv4 address automatically ○ Use next IPv4 address IPv Address: Submit Mask: Default gateway: Set Cancel Help

A: Network Type:

Select the Wi-Fi mode.

- Infrastructure

Connects the printer to the Wi-Fi with a wireless router.

Direct

Connects the printer to wireless communication devices (smartphone or tablet) without a wireless router.

Note

If Wi-Fi is enabled on the computer and if you select a USB connected printer on step 4, you can select Direct depending on the printer you are using.
If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings.

In addition, you cannot connect to Internet from your computer depending on your operating environment.

B: Network Name (SSID):

The network name (SSID) of the Wi-Fi currently used is displayed.

The network name (SSID) for Wireless Direct appears while in Wireless Direct.

C: Search...

The Detected Wireless Routers screen is displayed to select a wireless router to connect to.

For a wireless router already connected to the computer, Available is displayed on

Communication Status.

If you select a wireless router with Not Connected on Communication Status from the list, clicking Set displays the WPA/WPA2 or WEP setting screen for a wireless router.

→ If WEP Details Screen Appears
If WPA/WPA2 Details Screen Appears

D: Encryption Type:

Displays the encryption method used over the Wi-Fi.

- IPv4 settings

Note

- The setting items below are available only when Infrastructure is selected for Network Type:.

If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings.

CANON PIXMA TS3320 - Note - 1

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Network Settings (Wi-Fi) Network Type: ● Infrastructure ○ Direct Network Name (SSID): Encryption Type: Search... IPv4 IPv6 Use IPv4 address A B Get IP address automatically ○ Use next IP address IP Address: Submat Mask: Default gateway: C Set Cancel Help

A: Use IPv4 address

Always selected. (displayed in a gray out state)

B: Get IP address automatically

Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your wireless router.

C: Use next IP address

Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

Enter the IP address, subnet mask, and default gateway.

- IPv6 settings

CANON PIXMA TS3320 - C: Use next IP address - 1

Note

- If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending on the printer you are using.

For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection.

- The setting items below are available only when Infrastructure is selected for Network Type:.

If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings.

CANON PIXMA TS3320 - Note - 1

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Network Settings (Wi-Fi) Network Type: ● Infrastructure ○ Direct Network Name (SSID): Search... Encryption Type: IPv4 IPv6 Use IPv6 address Use Stacless Address: A B C Use Manual Address: IPv6 Address: Prefix Length: D Use DHCPv6: Stakeful Address: Link-Local Address: Set Cancel Help

A: Use IPv6 address

Select when you use the printer with IPv6 environment.

B: Use Stateless Address:

Select when you use an IP address assigned automatically. Use a router compatible with IPv6.

CANON PIXMA TS3320 - B: Use Stateless Address: - 1

Note

- This setting item is not available depending on the printer you are using.

C: Use Manual Address:

Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

Enter the IP address and IP address prefix length.

CANON PIXMA TS3320 - C: Use Manual Address: - 1

Note

- This setting item is not available depending on the printer you are using.

D: Use DHCPv6:

Select when you obtain an IP address using DHCPv6.

Note

- This setting item is not available depending on the printer you are using.

8. Click Set.

Assigning Printer Information

Follow the procedure below to assign/change printer location name or device name.

The names appear on Device Name: and Location: on the Canon IJ Network Device Setup Utility screen.

Note

- If USB is selected from the pulldown menu on the toolbar, this setting item is not available.

Start up IJ Network Device Setup Utility.
Check the displayed message and select Yes.
Select Printer Network Setup on the displayed screen.

Detected printers are listed.

Select printer to assign location name and device name.

Select the printer with Available displayed on Status.

Select Detailed Printer Settings... on Printer Settings menu.

The Confirm Printer Password screen appears.

For more on the password, refer to Administrator Password.

Enter password and click OK.

The Detailed Printer Settings screen appears.

Perform/change settings.

CANON PIXMA TS3320 - Note - 1

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Detailed Printer Settings Device Name: Location: Set Cancel A B

The setting items below are available.

A: Device Name:

Assigns the device name.

B: Location:

Assigns the location name.

Click Set.

List of Models Which Does Not Support Diagnosis and Repair Function

The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.

• G4000 series
- PRO-500 series
- PRO-1000 series
- MB2100 series
- MB2700 series
- MB5100 series
- MB5400 series
- iB4100 series
- PRO-520
• PRO-540
• PRO-540S
• PRO-560
• PRO-560S
• PRO-2000
• PRO-4000
• PRO-4000S
• PRO-6000
• PRO-6000S
- TS9000 series
- TS8000 series
- TS6000 series
- TS5000 series
- MG3000 series
• E470 series

List of Models Which Does Not Support IPv6 Configuration via USB Connection

For the following models, you can perform settings only for IPv4 using IJ Network Device Setup Utility. (You cannot perform settings for IPv6.)

iB4100 series
MG3000 series
• E470 series
• G4000 series
TS5000 series
TS6000 series
TS8000 series
TS9000 series
TR8500 series
TR7500 series
TS9100 series
TS8100 series
TS6100 series
TS5100 series
TS3100 series
• E3100 series
TS300 series
• E300 series
TR8580 series
TS9180 series
TS8180 series
TS6180 series
TR8530 series
TR7530 series
TS8130 series
TS6130 series
XK70 series
XK50 series
• G4010 series
• G3010 series
TR4500 series
• E4200 series
TS6200 series
TS6280 series
TS6230 series
TS8200 series
XK80 series
TS8280 series
• TS8230 series
TS9500 series
TS9580 series
TR9530 series
TS3300 series
• E3300 series

Handling Paper, Originals, FINE Cartridges, etc.

Loading Paper
Loading Originals
Replacing a FINE Cartridge

Loading Paper

Loading Plain Paper / Photo Paper

You can load plain paper or photo paper.

CANON PIXMA TS3320 - Loading Plain Paper / Photo Paper - 1

Important

- If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam.

CANON PIXMA TS3320 - Important - 1

Note

- We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types.

- You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.

For the page size and paper weight you can use for this printer, see Supported Media Types.

1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

CANON PIXMA TS3320 - Prepare paper. - 1

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Illustration of two hands holding a blank sheet with upward and downward arrows indicating movement (no text or symbols)

CANON PIXMA TS3320 - Prepare paper. - 2

Note

Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

For details on how to flatten curled paper, see Check3 in Paper Is Smudged / Printed Surface Is Scratched.

2. Open the paper support (A).

CANON PIXMA TS3320 - Open the paper support (A). - 1

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Line drawing of a printer with paper feed and paper roll, showing paper movement (no text or symbols)

Pull out the paper output tray (B) and the output tray extension (C).

CANON PIXMA TS3320 - Open the paper support (A). - 2

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Technical diagram of a printer with labeled parts C and B, showing internal structure and paper feed path

Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING YOU.
Adjust the paper guide (D) with the paper left side.

Do not slide the paper guide too hard against the paper. The paper may not be fed properly.

CANON PIXMA TS3320 - Open the paper support (A). - 3

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Diagram of a printer with a paper feeding into a cable, showing the printer's internal structure and part assembly (no text or symbols present)

Important

• Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause paper jams.

CANON PIXMA TS3320 - Important - 1

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E F

Note

- Do not load sheets of paper higher than the load limit mark (G).

CANON PIXMA TS3320 - Note - 1

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Technical diagram showing mechanical assembly with a blue tool interacting with a component (no text or symbols present)

After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD.

CANON PIXMA TS3320 - Note - 2

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A4 OK

Press Paper Select button (H) to select a paper size according to the paper loaded on the rear tray and press OK button (I).

CANON PIXMA TS3320 - Note - 3

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KG 4"×6"/10×15cm OK H I

Note

There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
• To prevent incorrect printing, this printer has a function that detects whether the size set for the paper loaded on the rear tray matches the paper settings. Before printing, make paper settings in accordance with the rear tray paper size setting. When this function is enabled, an error code is displayed if these settings do not match to prevent incorrect printing. When the error code is displayed, check and correct the paper settings.

Loading Originals

Loading Originals on Platen
▶ Supported Originals

Loading Originals on Platen

Open the document cover.
Load original WITH SIDE TO SCAN FACING DOWN on platen.

Align the corner of the original with the alignment mark

CANON PIXMA TS3320 - Loading Originals on Platen - 1

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A B C D B C D

Important

- Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.

— Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.

— Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.

- The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).

CANON PIXMA TS3320 - Important - 1

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Diagram showing printer operation with labeled components and directional arrows indicating flow or movement

Close the document cover gently.

CANON PIXMA TS3320 - Important - 2

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Illustration of a printer with a blue arrow indicating compression or disassembly (no text or symbols present)

Important

- After loading the original on the platen, be sure to close the document cover before starting to copy or scan.

Supported Originals

Item Details
Types of originals • Text document, magazine, or newspaper• Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)
Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)

Replacing a FINE Cartridge

Checking the Ink Status with the Ink Lamps on the Operation Panel
Ink Tips

Replacing a FINE Cartridge

When remaining ink cautions or errors occur, the error code will appear on the LCD to inform you of the error. In this state, the printer cannot print or scan. Check the error code and take appropriate action.

→ When Error Occurred

While using the printer, the periphery of the paper output slot may become dirty with ink.

Before replacing the FINE Cartridge, clean the periphery of the paper output slot.

Replacing Procedure

When you need to replace a FINE cartridge, follow the procedure below.

Important

- Do not touch the electrical contacts (A) or print head nozzle (B) on a FINE cartridge. The printer may not print properly if you touch them.

CANON PIXMA TS3320 - Important - 1

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Technical line drawing of a mechanical housing component with labeled points A and B (no text or symbols beyond labels)

- If you remove a FINE cartridge, replace it immediately. Do not leave the printer with the FINE cartridge removed.

- Use a new FINE cartridge for replacement. Installing a used FINE cartridge may cause the nozzles to clog.

Furthermore, with such a FINE cartridge, the printer will not be able to inform you when to replace the FINE cartridge properly.

- Once a FINE cartridge has been installed, do not remove it from the printer and leave it out in the open. This will cause the FINE cartridge to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use a FINE cartridge within six months of first use.

Note

- For Windows, if a FINE cartridge runs out of ink, you can print with either color or black FINE cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with both cartridges. We recommend to use a new FINE cartridge in order to obtain optimum qualities.

Even when printing with one ink only, print with leaving the empty FINE cartridge installed. If either of the color FINE cartridge or black FINE cartridge is not installed, an error occurs and the printer cannot print.

For information on how to configure this setting, see below.

Setting the Ink to be Used

- Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.

Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When ink runs out, replace the FINE cartridge immediately with a new one.

→ Ink Tips

Check that printer is turned on.
Retract the paper output tray and the output tray extension.
Open the cover.

The FINE cartridge holder moves to the replacement position.

CANON PIXMA TS3320 - Note - 1

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Diagram of a printer with internal structure being inserted, showing paper feeding into a slot (no text or symbols present)

Caution

- Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE cartridge holder until it stops completely.

Important

- The inside of the printer may be stained with ink. Be careful not to stain your hands or clothing when replacing the FINE cartridge. You can easily wipe off the ink from the inside of the printer with tissue paper or the like.

- Do not touch the metallic parts or other parts inside the printer.

- If the cover is left open for more than 10 minutes, the FINE cartridge holder moves to the far left and an error occurs. In this case, close the cover, then open it again.

Remove the empty FINE cartridge.
Push down the FINE cartridge until it clicks.

CANON PIXMA TS3320 - Important - 1

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Technical diagram of a mechanical assembly with directional arrows indicating flow or movement (no text or symbols present)

Remove the FINE cartridge.

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Cross-sectional diagram of a mechanical assembly with internal components and a blue arrow indicating a specific part (no text or symbols present)

Important

Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.
Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables.

5. Prepare a new FINE cartridge.

Take a new FINE cartridge out of its package and remove the protective tape (C) gently.

CANON PIXMA TS3320 - Prepare a new FINE cartridge. - 1

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Diagram illustrating a device operation with labeled components and directional arrows indicating sequence or transformation.

Important

If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully.
Be careful not to stain your hands and the surrounding area with ink on the removed protective tape.
Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.
Do not touch the electrical contacts or print head nozzle on a FINE cartridge. The printer may not print properly if you touch them.

6. Install the FINE cartridge.

Insert the new FINE cartridge at a slant into the FINE cartridge holder.

The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.

CANON PIXMA TS3320 - Install the FINE cartridge. - 1

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Technical diagram showing a hand holding a small component, with an inset close-up highlighting a highlighted section (no text or symbols present)

CANON PIXMA TS3320 - Install the FINE cartridge. - 2

Important

- Insert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridge holder.

CANON PIXMA TS3320 - Important - 1

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NOVATION OF NOVATION OF NOVATION

Push the FINE cartridge in and up firmly until it snaps into place.

CANON PIXMA TS3320 - Important - 2

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Technical diagram illustrating a mechanical assembly process with labeled components and directional arrows indicating motion or movement.

CANON PIXMA TS3320 - Important - 3

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Technical line drawing of a mechanical assembly with no visible text or symbols

CANON PIXMA TS3320 - Important - 4

Important

- Check if the FINE cartridge is installed correctly.

CANON PIXMA TS3320 - Important - 1

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Prohibition sign showing two waste sorting machines with a red prohibition symbol

- The printer cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges.

7. Close the cover.

CANON PIXMA TS3320 - Close the cover. - 1

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Line drawing of a printer with a blue arrow indicating the internal structure (no text or symbols present)

Note

- If the error code appears on the LCD after the cover is closed, take appropriate action.

→ When Error Occurred

- The printer may make noise during operation.

8. Adjust the print head position.

After replacing the FINE cartridge, align the print head.

Note

- When print head alignment is performed, the printer starts cleaning the print head automatically before printing the print head alignment sheet. Do not perform any other operations until the printer completes the cleaning of the print head.

Checking the Ink Status with the Ink Lamps on the Operation Panel

Note

- The ink level detector is mounted on the printer to detect the remaining ink level. The printer considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide.

- When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you of the error. Also the error code is displayed on the LCD. Check the error code and take appropriate action.

→ When Error Occurred

In the copy standby mode, you can check the ink status with the Color Ink lamp and Black Ink lamp.

* All the lamps on the operation panel are shown lit in the figure below for explanatory purposes.

CANON PIXMA TS3320 - Note - 1

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A B C

A: Alarm lamp

B: Black Ink lamp

C: Color Ink lamp

Color Ink lamp or Black Ink lamp lights

The ink is running low. Prepare a new ink cartridge. The resulting print quality may not be satisfactory, if printing is continued under this condition.

Color Ink lamp or Black Ink lamp flashes, while Alarm lamp flashes

An error has occurred.

→ When Error Occurred

* For some types of errors, the Alarm lamp may not flash.

Note

- You can also check the ink status on the computer screen.

- For Windows:

→ Checking Ink Status from Your Computer

- For macOS:

→ Checking Ink Status from Your Computer

Ink Tips

How is ink used for various purposes other than printing?

Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality.

The printer has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning procedure, used ink for nozzle cleaning is limited to a small amount.

Does black-and-white printing use color ink?

Black-and-white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver. So, color ink is consumed even when printing in black-and-white.

If Printing Is Faint or Uneven

▶ Maintenance Procedure
▶ Printing the Nozzle Check Pattern
▶ Examining the Nozzle Check Pattern
▶ Cleaning the Print Head
Deep Print Head Cleaning
Aligning the Print Head

Maintenance Procedure

If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.

CANON PIXMA TS3320 - Maintenance Procedure - 1

Important

- Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.

CANON PIXMA TS3320 - Important - 1

Note

- Check if ink remains in the FINE cartridge.

→ Checking the Ink Status with the Ink Lamps on the Operation Panel

- Check if the FINE cartridge is installed correctly.

→ Replacing Procedure

Also check if the protective tape on the bottom of the FINE cartridge is removed.

CANON PIXMA TS3320 - Note - 1

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Diagram showing a device with a blue arrow indicating rotation or change, no text or symbols present.

- If the Alarm lamp lights or flashes, see When Error Occurred.

- For Windows, increasing the print quality in the printer driver settings may improve the print result.

→ Changing the Print Quality and Correcting Image Data

When the Print Results Are Blurred or Uneven:

Step1

Print the nozzle check pattern.

From the printer

CANON PIXMA TS3320 - When the Print Results Are Blurred or Uneven: - 1

Printing the Nozzle Check Pattern

From the computer

- For Windows:

→ Printing a Nozzle Check Pattern

- For macOS:

→ Printing a Nozzle Check Pattern

Step2

Examine the nozzle check pattern.

If there are missing lines or horizontal white streaks in the pattern:

CANON PIXMA TS3320 - When the Print Results Are Blurred or Uneven: - 2

Step3 Clean the print head.

From the printer

→ Cleaning the Print Head

From the computer

For Windows:
→ Cleaning the Print Heads
For macOS:
→ Cleaning the Print Heads

After cleaning the print head, print and examine the nozzle check pattern: Step1

If the problem is not resolved after performing from step 1 to step 3 twice:

CANON PIXMA TS3320 - Step3 Clean the print head. - 1

Step4 Clean the print head deeply.

From the printer

→ Deep Print Head Cleaning

From the computer

For Windows:
→ Cleaning the Print Heads
For macOS:
→ Cleaning the Print Heads

If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.

If the problem is still not resolved:

CANON PIXMA TS3320 - Step4 Clean the print head deeply. - 1

Step5 Replace the FINE cartridge.

→ Replacing a FINE Cartridge

Note

- If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon service center to request a repair.

When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:

Step Align the print head.

From the printer

→ Aligning the Print Head

From the computer

- For Windows:

→ Adjusting Print Head Position Manually

- For macOS:

→ Adjusting Print Head Position

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.

Note

- If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE Cartridge whose ink is low.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Check that printer is turned on.
Load a sheet of A4 or Letter-sized plain paper in the rear tray.

Loading Plain Paper / Photo Paper

Press the Setup button until 1 appears on the LCD.
Press the Black button or the Color button.

The nozzle check pattern will be printed.

Do not perform any other operations until the printer completes the printing of the nozzle check pattern.

Examine the nozzle check pattern.

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the print head if necessary.

Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B.

CANON PIXMA TS3320 - Examining the Nozzle Check Pattern - 1

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BK C C M M Y Y A B

If there are missing lines in the pattern A:

CANON PIXMA TS3320 - Examining the Nozzle Check Pattern - 2
C

CANON PIXMA TS3320 - Examining the Nozzle Check Pattern - 3
D

C: Good

D: Bad (lines are missing)

If there are horizontal white streaks in the pattern B:

CANON PIXMA TS3320 - Examining the Nozzle Check Pattern - 4
E

CANON PIXMA TS3320 - Examining the Nozzle Check Pattern - 5
F

E: Good

F: Bad (horizontal white streaks are present)

If any color in the pattern A or the pattern B is not printed:

CANON PIXMA TS3320 - Examining the Nozzle Check Pattern - 6

CANON PIXMA TS3320 - Examining the Nozzle Check Pattern - 7

(Example: Magenta pattern is not printed)

If one of the above is applied, cleaning the print head is required.

Cleaning the Print Head

Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.

Check that printer is turned on.
Press the Setup button until 2 appears on the LCD.
Press the Black button or the Color button.

The printer starts cleaning the print head.

The cleaning will be complete when the ON lamp lights after flashing.

Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 1 minute.

Check the print head condition.

To check the print head condition, print the nozzle check pattern.

Note

- If the problem is not resolved after cleaning the print head twice, clean the print head deeply.

Deep Print Head Cleaning

If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.

Check that printer is turned on.
Press the Setup button until 3 appears on the LCD.
Press the Black button or the Color button.

The printer starts cleaning the print head deeply.

The cleaning will be complete when the ON lamp lights after flashing.

Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 1 to 2 minutes.

Check the print head condition.

To check the print head condition, print the nozzle check pattern.

If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, replace the FINE cartridge with a new one. If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon service center to request a repair.

Aligning the Print Head

If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.

CANON PIXMA TS3320 - Aligning the Print Head - 1

Note

- If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Check that printer is turned on.
Load a sheet of A4 or Letter-sized plain paper on the rear tray.

Loading Plain Paper / Photo Paper

Press the Setup button until 4 appears on the LCD.
Press the Black button or the Color button.

The print head alignment sheet will be printed.

CANON PIXMA TS3320 - Note - 1

flowchart

graph TD
    A["Input Image"] --> B["Laptop"]
    B --> C["Printer"]
    C --> D["Control Signals"]

CANON PIXMA TS3320 - Note - 2

Important

- Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly.

- If the print head alignment sheet was not printed correctly, press the Stop button, and redo this procedure from the beginning.

Place print head alignment sheet on platen.

Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the upper left corner of the sheet with the alignment mark

CANON PIXMA TS3320 - Important - 1

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Line drawing of a printer with an open lid and a close-up inset showing a triangular print detail (no text or symbols)

Close the document cover gently, then press the Black button or the Color button.

The printer starts scanning the print head alignment sheet, and the print head position will be adjusted automatically.

The print head position adjustment will be complete when the ON lamp lights after flashing.

Remove the print head alignment sheet on the platen.

Important

Do not open the document cover or move the print head alignment sheet on the platen until adjusting the print head position is complete.
If adjusting the print head position has failed, the Alarm lamp lights up. Press the OK button to release the error, then take appropriate action.

→ When Error Occurred

Note

- For Windows, when the print results are still not satisfactory after adjusting the print head position as described above, adjust the print head position manually from the computer.

Adjusting Print Head Position Manually

- To print and check the current head position adjustment values, press the Setup button until 6 appears on the LCD, and press the Black button or the Color button.

Cleaning

▶ Cleaning Exterior Surfaces
▶ Cleaning Platen and Document Cover
▶ Cleaning Paper Feed Rollers
▶ Cleaning Inside the Printer (Bottom Plate Cleaning)

Cleaning Paper Feed Rollers

If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller.

You need to prepare: a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the market

Check that printer is turned on.
Remove any paper from the rear tray.
Clean the paper feed rollers without paper.
Press the Setup button until 7 appears on the LCD.
Press the Black button or the Color button.

The paper feed roller will rotate as it is cleaned without paper.

Clean the paper feed rollers with paper.
Make sure that the paper feed rollers have stopped rotating, load a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the market on the rear tray.

Loading Plain Paper / Photo Paper

Press the Black button or the Color button.

The printer starts cleaning. The cleaning will be complete when the paper is ejected.

Press the Stop button.

If the problem is not resolved after cleaning the paper feed rollers on the rear tray, turn off the power, unplug the power cord, then wipe the paper feed rollers (B) located inside the rear tray with a moistened cotton swab or the like while rotating the white plastic part (A) manually. Perform this operation two or more times. Do not touch the rollers (B) with your fingers.

CANON PIXMA TS3320 - You need to prepare: a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the market - 1

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Technical diagram showing a printer's internal structure with labeled components A and B, including directional arrows indicating flow or movement.

After cleaning the paper feed rollers, turn on the power, then clean the paper feed rollers again.

If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair.

Cleaning Inside the Printer (Bottom Plate Cleaning)

Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.

You need to prepare: a sheet of A4 or Letter-sized plain paper*

* Be sure to use a new piece of paper.

Check that printer is turned on.
Prepare paper.
Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.
Load only this sheet of paper on the rear tray with the open side facing you.
Pull out the paper output tray and the output tray extension.

CANON PIXMA TS3320 - Cleaning Inside the Printer (Bottom Plate Cleaning) - 1

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Illustration of a printer with a paper sheet being inserted, showing paper and print (no text or symbols)

Press the Setup button until 8 appears on the LCD.
Press the Black button or the Color button.

The paper cleans the inside of the printer as it feeds through the printer.

Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.

Note

- When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.

If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like.

Important

- Before cleaning the printer, turn it off and unplug it.

CANON PIXMA TS3320 - Important - 1

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Diagram of a printer with internal structure and close-up view of internal components (no text or symbols)

Overview

Safety

Safety Precautions
• Regulatory Information
WEEE (EU & EEA)

Handling Precautions

Canceling Print Jobs
• Storing Printed Images
• Legal Restrictions on Scanning/Copying
• Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High

▶ Main Components and Their Use

Main Components
Power Supply
Indication of LCD

Changing Settings

Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (macOS)
• Changing Settings from Operation Panel

Specifications

Safety

Safety Precautions
Regulatory Information
WEEE (EU&EEA)

Safety Precautions

- This manual contains important notices and safety precautions about your printer.

Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents.

Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.

! Warning

- Users with cardiac pacemakers:

This product emits a low-level magnetic flux. If you feel abnormalities, please move away from the product and consult your doctor.

- Do not use the printer in the following cases:

Stop use immediately, unplug the printer and call your local service representative to request repair.

— Metal objects or liquids are spilt inside the printer.
— The printer emits smoke, strange odors, or makes unusual noises.
— The power cord or plug overheat or are broken, bent or damaged in any way.

- Failure to adhere to the following may result in fire, electric shock, or injury:

— Do not place product close to the flammable solvents such as alcohol or thinner.

— Do not open or modify the printer.

- Use only the power cord/cables that came with your printer. Do not use these cables with other devices.

— Do not plug in to voltages or frequencies other than those specified.

- Plug the power cord into the socket completely.

— Do not plug in or unplug the power cord with wet hands.

— Do not damage the power cord by twisting, bundling, tying, pulling or excessively bending it.

— Do not place heavy objects on the power cord.

- Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension cords.

— Do not leave the printer plugged in during lightning storms.

- Always unplug the power cord and cables when cleaning. Do not use flammable sprays or liquids such as alcohol or thinners for cleaning.

- Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched, split, or otherwise damaged.

Caution

Do not put your hands inside the printer while printing.
Do not touch the print head or other metal parts immediately after printing.
Ink
Keep ink out of reach of children.
If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses of water. If irritation or discomfort occurs, obtain medical advice immediately.

- In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately.

- Moving the printer

— Do not hold the printer by the cassette. Hold the printer by its sides and carry it with both hands.

CANON PIXMA TS3320 - Caution - 1

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Diagram illustrating a printer press operation with a red prohibition symbol and a separate image of the printer being placed.

General Notices

Choosing a Location

Refer to "Specifications" in the Online manual for details on operating environment.

Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source), very humid or dusty locations, or outdoors.
Do not place the printer on a thick rug or carpet.
Do not place the printer flush against a wall.

Power Supply

Keep the area around the power outlet clear at all times so you can easily unplug the power cord if necessary.
Never remove the plug by pulling on the cord.

General Notices

Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak.
Do not place anything on top of the printer. Be especially careful to avoid metal objects such as paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.
Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.
Do not attempt to open, disassemble or modify the FINE cartridges. Ink may leak and damage your printer.
Do not throw FINE cartridges in the fire.

Users in the U.S.A.

FCC Notice (U.S.A. Only)

For 120V, 60Hz model

Model Number: K10509 (Contains FCC Approved WLAN Module K30365)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter.

Canon U.S.A., Inc.

One Canon Park

Melville, New York 11747

1-800-652-2666

Interference

Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.

Only for European Union and EEA (Norway, Iceland and Liechtenstein)

CANON PIXMA TS3320 - Only for European Union and EEA (Norway, Iceland and Liechtenstein) - 1

This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canoneurope.com/weee.

▶ Canceling Print Jobs
Storing Printed Images
▶ Legal Restrictions on Scanning/Copying
Printer Handling Precautions
▶ Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High

Legal Restrictions on Scanning/Copying

Scanning, printing, copying, or modifying copies of the following may be punishable under law.

This list is non-exhaustive. When in doubt, check with a local legal representative.

Paper money
Money orders
• Certificates of deposit
Postage stamps (canceled or uncanceled)
Identification badges or insignia
Selective service or draft papers
Checks or drafts issued by governmental agencies
Motor vehicle licenses and certificates of title
Traveler's checks
Food stamps
Passports
Immigration papers
Internal revenue stamps (canceled or uncanceled)
• Bonds or other certificates of indebtedness
Stock certificates
• Copyrighted works or works of art, without the owner's consent

Printer Handling Precautions

Do not place any object on the document cover!

Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.

CANON PIXMA TS3320 - Do not place any object on the document cover! - 1

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Diagram showing a printer with paper clips and a prohibition sign about plastic clips, indicating no plastic clips are used.

Transporting Your Printer

When relocating the printer for changing your living place or repairing it, make sure of the following.

CANON PIXMA TS3320 - Transporting Your Printer - 1

Important

Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.
With the FINE cartridge left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying.
After packing, do not tilt the box containing the printer or turn it on its side or upside down. Doing so may cause the ink to leak during transport and cause damage to the printer.
When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".

CANON PIXMA TS3320 - Important - 1

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Two technical diagrams: a rectangular device with internal slots and a red prohibition symbol (no text or labels)

Turn the printer off.
Check that ON lamp is off and unplug power cord.

CANON PIXMA TS3320 - Important - 2

Important

- Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or damage to the printer, making the printer unable to print.

Retract the paper output tray and the output tray extension, then close the paper support.
Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer.
Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation. Then pack the printer in the plastic bag.
Attach the protective material to the printer when packing the printer in the box.

When Repairing, Lending, or Disposing of the Printer

If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer.

When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.

Press the Setup button until 17 appears on the LCD.
Press the Black button or the Color button.

Keeping Print Quality High

The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality.

Note

- Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-stick, or bleed if water or sweat comes in contact with the printed area.

Never unplug the power cord until the power is turned off!

If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the print head will not be capped properly and this will cause drying or clogging.

When unplugging the power cord, check that the ON lamp is not lit.

Print periodically!

Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is capped, the print head too, may become dried or clogged if the printer has not been used for a long time. We recommend you to use the printer at least once a month.

Main Components and Their Use

Main Components
Power Supply
▶ Indication of LCD

Main Components

Front View
Rear View
Inside View
▶ Operation Panel

Front View

CANON PIXMA TS3320 - Front View - 1

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A B C D G F E

A: Document Cover

Open to load an original on the platen.

B: Paper Support

Open to load paper on the rear tray.

C: Paper Guide

Align with the left side of the paper stack.

D: Rear Tray

Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.

Loading Plain Paper / Photo Paper

E: Cover

Open to replace the FINE cartridge or remove jammed paper inside the printer.

F: Paper Output Tray

Printed paper is ejected. Pull out it before printing.

G: Output Tray Extension

Extend to support ejected paper.

CANON PIXMA TS3320 - Front View - 2

natural_image

Line drawing of a printer with open lid and two vertical blue lines labeled H and I (no text or symbols on the device itself)

H: Operation Panel

Use to change the settings of the printer or to operate it.

→ Operation Panel

I: Platen

Load an original here.

Rear View

CANON PIXMA TS3320 - Rear View - 1

text_image

Technical diagram showing a printer internal structure with labeled components A and B, including a zoomed-in view of the component.

A: Power Cord Connector

Plug in the supplied power cord.

B: USB Port

Plug in the USB cable to connect the printer with a computer.

CANON PIXMA TS3320 - B: USB Port - 1

Important

Do not touch the metal casing.
Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This can cause trouble.

Inside View

CANON PIXMA TS3320 - Inside View - 1

text_image

Technical diagram of a printer with labeled components A and B, showing internal structure and connection details

A: FINE Cartridge (ink cartridges)

A replaceable cartridge that integrates print head and ink tank.

B: FINE Cartridge Holder

Install the FINE cartridge.

The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.

Note

- For details on replacing a FINE cartridge, see Replacing a FINE Cartridge.

Important

The area around the parts C may be splattered with ink. This does not affect the performance of the printer.
Do not touch the parts C. The printer may not print properly if you touch them.

CANON PIXMA TS3320 - Important - 1

text_image

Operation Panel

* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.

CANON PIXMA TS3320 - Operation Panel - 1

flowchart

graph TD
    A["A"] --> B["B"]
    B --> C["C"]
    C --> D["D"]
    D --> E["E"]
    E --> F["F"]
    F --> G["G"]
    G --> H["H"]
    H --> I["I"]
    I --> J["J"]
    J --> K["K"]
    K --> L["L"]
    L --> M["M"]
    M --> N["N"]
    N --> O["OK"]
    O --> P["Diode symbol"]
    P --> Q["Switch icon"]
    Q --> R["i"]
    R --> S["Diode symbol"]
    S --> T["Diode symbol"]
    T --> U["Diode symbol"]

A: ON button

Turns the power on or off. Before turning on the power, make sure that the document cover is closed.

B: ON lamp

Lights after flashing when the power is turned on.

C: Network button

Activates/deactivates the Wi-Fi.

D: Direct button

Activates/deactivates Wireless Direct.

E: Information button

Starts printing network settings information.

F: Setup button

Select a menu to perform printer maintenance and to change printer settings. Pressing this button repeatedly switches the segment display on the LCD.

G: Alarm lamp

Lights or flashes when an error occurs.

H: Ink lamps

Light or flash when ink runs out, etc.

The upper lamp indicates the black FINE cartridge status, the lower lamp the color FINE cartridge status.

I: LCD (Liquid Crystal Display)

Displays the number of copies, maintenance code, error code or various icons.

→ Indication of LCD

J: Paper Select button

Select the paper size of the printer.

K: OK button

Finalizes the selection of paper size setting. This button is also used to resolve an error.

L: Stop button

Cancels operations. You can press this button to cancel a print, copy, or scan job in progress.

M: Black button\*

Starts black & white copying. You can also press this button to finalize your selection for the setting item or to resolve an error.

N: Color button\*

Starts color copying. You can also press this button to finalize your selection for the setting item or to resolve an error.

* In the software applications or manuals, the Color and Black buttons are collectively called the "Start" or "OK" button.

Power Supply

▶ Checking that Power Is On
▶ Turning the Printer On and Off
▶ Checking the Power Plug/Power Cord
▶ Unplugging the Printer

Checking that Power Is On

The ON lamp is lit when the printer is turned on.

Even if the LCD is off, if the ON lamp is lit, the printer is on.

CANON PIXMA TS3320 - Checking that Power Is On - 1

text_image

Diagram showing a printer with a power button and light indicator, likely illustrating a power or signal processing concept.

Note

It may take a while for the printer to start printing immediately after you turn on the printer.
The LCD will turn off if the printer is not operated for about 10 minutes. To restore the display, press any button or perform the print operation.

Turning on the printer

Press the ON button to turn on the printer.

The ON lamp flashes and then remains lit.

→ Checking that Power Is On

CANON PIXMA TS3320 - Turning on the printer - 1

text_image

Diagram showing a finger pressing a button with power symbol, alongside a close-up of the device's screen with a blue light indicator.

Note

It may take a while for the printer to start printing immediately after you turn on the printer.
If the error code appears on the LCD, see When Error Occurred.
You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network. This feature is set to off by default.

From the printer

→ Turning on/off Printer Automatically

From the computer

For Windows:
→ Managing the Printer Power
For macOS:
→ Managing the Printer Power

Turning off the printer

Press the ON button to turn off the printer.

When the ON lamp stops flashing, the printer is turned off.

CANON PIXMA TS3320 - Turning off the printer - 1

text_image

Diagram showing a finger pressing a button with a green indicator, alongside a close-up of the device's screen with a blue light beam.

Important

- When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off.

Note

- You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on by default.

From the printer

→ Turning on/off Printer Automatically

From the computer

- For Windows:

→ Managing the Printer Power

- For macOS:

→ Managing the Printer Power

Checking the Power Plug/Power Cord

Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below.

The power plug/power cord is hot.
• The power plug/power cord is rusty.
The power plug/power cord is bent.
The power plug/power cord is worn.
The power plug/power cord is split.

Caution

- If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service. Using the printer with one of the unusual conditions above may cause a fire or an electric shock.

Unplugging the Printer

To unplug the power cord, follow the procedure below.

CANON PIXMA TS3320 - Unplugging the Printer - 1

Important

- When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.

Press the ON button to turn the printer off.

CANON PIXMA TS3320 - Important - 1

text_image

Diagram showing a finger pressing a button with a green indicator, alongside a close-up of the device's screen with a blue light beam.

Confirm that the ON lamp is off.

CANON PIXMA TS3320 - Important - 2

text_image

Diagram showing a power switch interface with green and blue buttons, pointing to a printer casing with control panel.

Unplug the power cord.

CANON PIXMA TS3320 - Important - 3

natural_image

Illustration of a plug inserted into a wall socket with two connectors, showing wiring connection (no text or symbols)

The specification of the power cord differs depending on the country or region of use.

The number of copies, maintenance code, error code or various icons is displayed on the LCD.

CANON PIXMA TS3320 - Important - 4

text_image

A B G 18 C F D A4 E

A: Network status

Appears when Wi-Fi is enabled.

B: Current network status

Displays the current network status.

The icon differs depending on the network of use or the network status.

CANON PIXMA TS3320 - B: Current network status - 1

(Signal strength: 81 % or more): You can use the printer over a Wi-Fi without any problems.

CANON PIXMA TS3320 - B: Current network status - 2

(Signal strength: 51 % or more): The problem such as the printer cannot print may occur to the network status. We recommend placing the printer near the wireless router.

CANON PIXMA TS3320 - B: Current network status - 3

(Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place nter near the wireless router.

CANON PIXMA TS3320 - B: Current network status - 4

Wi-Fi is enabled but the printer is not connected to the wireless router.

C: Segment display

Displays the number of copies, maintenance code, or error code.

The number from 0 to 19 or alphabet is displayed.

D: Paper status

Appears during paper loaded on the rear tray. This icon also flashes while you select the paper size after pressing the Paper Select button.

* This icon does not appear if the paper mismatch detection function is disable.

E: Paper size

Displays the current paper size. The paper size also flashes while you select the paper size after pressing the Paper Select button.

F: Setup

Appears by pressing the Setup button. During this icon, select a menu to perform printer maintenance and to change printer settings.

G: Direct

Appears when Wireless Direct is enabled.

Changing Settings

Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (macOS)
Changing Settings from Operation Panel

Changing Printer Settings from Your Computer (Windows)

Changing the Print Options
Registering a Frequently Used Printing Profile
Setting the Ink to be Used
Managing the Printer Power
Changing the Printer Operation Mode

Changing the Print Options

You can change the detailed printer driver settings for print data that is sent from an application software.

Specify this option if you encounter print failures such as part of an image data being cut off.

Open the printer driver setup window
Click Print Options... on the Page Setup tab

CANON PIXMA TS3320 - Changing the Print Options - 1

text_image

Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait ○ Landscape Rotate 130 degrees Printer Paper Size: Same as Page Size Page Layout: Normal-size Normal-size Borderless Fit-to-Page Scaled Page Layout < > ✓ Automatically reduce large document that the printer cannot output □ Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 1 (1-599) ✓ Print from Last Page ✓ Collate Print Options... Stamp/Background...Defaults OK Cancel Apply Help

The Print Options dialog box opens.

CANON PIXMA TS3320 - Changing the Print Options - 2

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Print Options Disable JCM required from the application software Disable the color profile setting of the application software Uggroup Papers Dig not allow application software to compress print data Print after creating print data by page Prevention of Print Data Loss: Off Unit of Print Data Processing: Recommended Print With: All Colors (Default) OK Cancel Defaults Help

Change the individual settings

If necessary, change the setting of each item, and then click OK.

The Page Setup tab is displayed again.

Registering a Frequently Used Printing Profile

You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time.

Registering a Printing Profile

Open the printer driver setup window
Set the necessary items

From Commonly Used Settings on the Quick Setup tab, select the printing profile to be used and if necessary, change the settings after Additional Features.

You can also register necessary items on the Main and Page Setup tabs.

Click Save...

CANON PIXMA TS3320 - Registering a Printing Profile - 1

text_image

Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Commonly Used Settings Standard Photo Printing Business Document Paper Saving Save... Delete Preview before printing Additional Features Duplex Printing (Manual) Borderless Printing Grayscale Printing Draft Media Type: Plain Paper Print Quality: Standard Printer Paper Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait ○ Landscape Paper Source: Rear Tray Copies: 1 ⋅ (1-999) Always Print with Current Settings Defaults OK Cancel Apply Help

The Save Commonly Used Settings dialog box opens.

CANON PIXMA TS3320 - Registering a Printing Profile - 2

text_image

Save Commonly Used Settings Name: Options... OK Cancel Help

Save the settings

Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK. In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the

Quick Setup tab.

The name and icon are displayed in Commonly Used Settings.

Important

- To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item.

Note

- When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.

Registered print settings cannot be saved and preserved. If a profile is deleted, register the print settings again.

Deleting Unnecessary Printing Profile

Select the printing profile to be deleted

Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab.

Delete the printing profile

Click Delete. When the confirmation message appears, click OK.

The selected printing profile is deleted from the Commonly Used Settings list.

Note

- Printing profiles that are registered in the initial settings cannot be deleted.

Setting the Ink to be Used

This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use.

Open the printer driver setup window
Click Print Options... on the Page Setup tab
The Print Options dialog box appears.
Select the FINE cartridge to be used from Print With

Select the FINE cartridge to be used for printing and click OK.

Click OK on the Page Setup tab

When you perform printing, the specified FINE cartridge will be used.

Important

When the following settings are specified, Black Only does not function because the printer uses the color FINE cartridge to print documents.
Other than Plain Paper, Ink Jet Hagaki (A), Hagaki K (A), Hagaki (A), or Hagaki is selected for Media Type on the Main tab
Borderless is selected from the Page Layout list on the Page Setup tab
Do not detach the FINE cartridge that is not in use. Printing cannot be performed while either FINE cartridge is detached.

This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool.

CANON PIXMA TS3320 - Important - 1

Power Off

The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.

Open Canon IJ Printer Assistant Tool
Perform power off

Click Power Off. When the confirmation message appears, click OK.

The printer power switches off.

CANON PIXMA TS3320 - Power Off - 1

Auto Power

Auto Power allows you to set Auto Power On and Auto Power Off.

The Auto Power On function automatically turns on the printer when data is received.

The Auto Power Off function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time.

Open the Canon IJ Printer Assistant Tool
Check that the printer is on and then click Auto Power

The Auto Power Settings dialog box opens.

Note

- If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer.

If necessary, complete the following settings:

Auto Power On

Specifying Enable from the list will turn the printer on upon receipt of print data.

Auto Power Off

Specify the time from the list. When this time lapses without any operations from the printer driver or the printer, the printer is turned off automatically.

Apply the settings

Click OK. When the confirmation message appears, click OK.

The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure.

Note

When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting.
When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline" is displayed.

If necessary, switch between various modes of printer operation.

CANON PIXMA TS3320 - Note - 1

Custom Settings

Open the Canon IJ Printer Assistant Tool
Check that the printer is on and then click Custom Settings

The Custom Settings dialog box opens.

Note

If necessary, complete the following settings:

Align heads manually

Usually, the Print Head Alignment function in the Canon IJ Printer Assistant Tool is set to automatic head alignment, but you can change it to manual head alignment.

If the printing results of automatic Print Head Alignment are not satisfactory, perform manual head alignment.

Check this check box to perform the manual head alignment. Uncheck this check box to perform the automatic head alignment.

Rotate 90 degrees left when orientation is [Landscape]

On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation.

To rotate the print data 90 degrees to the left during printing, select this item. To rotate the print data 90 degrees to the right during printing, clear this item.

Important

- Do not change this setting while the print job is displayed in the print wait list. Otherwise, characters may be omitted or the layout may become corrupt.

Note

- If Yougata 4 4.13"x9.25", Yougata 6 3.86"x7.48", Envelope Com 10, or Envelope DL is selected for Page Size on the Page Setup tab, the printer rotates the paper 90 degrees to the left to print, regardless of the Rotate 90 degrees left when orientation is [Landscape] setting.

Do not detect mismatched paper settings when printing from a computer

When printing documents from your computer, the paper loaded in the printer and the paper size setting on the printer driver do not match, this setting disables the message display and allows

you to continue printing.

To disable detection of paper setting mismatches, select this check box.

Ink Drying Wait Time

You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time. If the paper gets stained because the next page is ejected before the ink on the printed page dries, increase the ink drying wait time.

Reducing the ink drying wait time speeds up printing.

4. Apply the settings

Click OK and when the confirmation message appears, click OK.

The printer operates with the modified settings hereafter.

Changing Settings from Operation Panel

Quiet setting
▶ Turning on/off Printer Automatically
▶ Initializing Printer Settings
Switching/Disabling Wireless Connection Function

Quiet setting

Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.

Follow the procedure below to perform setting.

Check that printer is turned on.
Press the Setup button until 12 appears on the LCD.
Press the Color button.

To disable the function, press the Black button.

CANON PIXMA TS3320 - Quiet setting - 1

Important

- Operating speed may be reduced compared to when the quiet mode is not selected.

CANON PIXMA TS3320 - Important - 1

Note

You can set the quiet mode from the operation panel of the printer, the computer. No matter how you set the quiet mode, the mode is applied when you perform operations from the operation panel of the printer or printing and scanning from the computer.
You can set the quiet mode from ScanGear (scanner driver) in Windows.

Initializing Printer Settings

You can initialize the printer settings.

CANON PIXMA TS3320 - Initializing Printer Settings - 1

Important

- When using the printer over Wi-Fi, note that initialization erases all network settings on the printer, and printing operation from a computer over Wi-Fi may become impossible. To use the printer over Wi-Fi, perform setup according to the instructions on our website.

Follow the procedure below to initialize the printer settings.

Check that printer is turned on.
Press the Setup button until 17 appears on the LCD.
Press the Black button or the Color button.

All the printer settings are initialized. The administrator password specified by Remote UI or IJ Network Device Setup Utility reverts to the default setting.

After resetting, perform setup again as necessary.

CANON PIXMA TS3320 - Important - 1

Note

- You cannot set the following setting items back to the default:

— The current position of the print head
- CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting

Switching/Disabling Wireless Connection Function

Follow the procedure below to switch the wireless connection function or to disable it.

Check that printer is turned on.
Press the Network button.
Make sure that the icon has disappeared on the LCD.

General Specifications

Interface USB Port:	Hi-Speed USB Network Port:Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.USB and the network can be used at the same time.
Operating environment Temperature	41 to 95 °F (5 to 35 °C)Humidity: 10 to 90 % RH (no condensation)* The performance of the printer may be reduced under certain temperature and humidity conditions.Recommended conditions:Temperature: 59 to 86 °F (15 to 30 °C)Humidity: 10 to 80 % RH (no condensation)* For the temperature and humidity conditions of papers such as photo paper, refer to the paper's packaging or the supplied instructions.
Storage environment Temperature	32 to 104 °F (0 to 40 °C)Humidity: 5 to 95 % RH (no condensation)
Power supply AC 100-240 V, 50/60	Hz(The supplied power cord is only for the country or region you purchased.)
Power consumption Printing (Copy)	11 W or less 1Standby (minimum): 1.7 W or less 12OFF: 0.3 W or less1 USB connection to PC*2 The wait time for standby cannot be changed.
External dimensions (W x D x H)	Approx. 17.2 x 12.5 x 5.8 in. (Approx. 435 x 316 x 145 mm)* With the trays retracted.
Weight Approx. 8.5 lb (Approx. 3.9 kg)	* With the FINE Cartridges installed.

Scan Specifications

Scanner driver Windows: TWAIN	1.9 Specification, WIA
Maximum scanning size A4/Letter,	8.5 x 11.7 in. (216 x 297 mm)
Optical resolution (horizontal x vertical)	600 x 1200 dpi ** Optical Resolution represents the maximum sampling rate based on ISO 14473.
Gradation (Input / Output) Gray:	16 bit/8 bitColor: RGB each 16 bit/8 bit

Network Specifications

Communication protocol SNMP, H

HTTP, TCP/IP (IPv4/IPv6)

Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11bFrequency bandwidth: 2.4 GHzChannel: 1-11 or 1-13* Frequency bandwidth and available channels differ depending on country or region.Communication distance: Indoors 164 feet/50 m* Effective range varies depending on the installation environment and location.Security:WEP (64/128 bits)WPA-PSK (TKIP/AES)WPA2-PSK (TKIP/AES)Setup:WPS (Push button configuration/PIN code method)Easy wireless connect

Minimum System Requirements

Conform to the operating system's requirements when higher than those given here.

Windows

Operating System Windows 10, W	Windows 8.1, Windows 7 SP1Note: Operation can only be guaranteed on a PC with pre-installed Windows 7 or later.
Hard Disk Space 2.0 GB or more	Note: For bundled software installation.The necessary amount of hard disk space may be changed without notice.

macOS

Operating System OS X 10.11.6, m	macOS 10.12 - macOS 10.14
Hard Disk Space 1.0 GB or more	Note: For bundled software installation.The necessary amount of hard disk space may be changed without notice.

Other Supported OS

iOS, Android, Windows 10 MobileSome functions may not be available with the supported OS.Refer to the Canon web site for details.

Mobile Printing Capability

Apple AirPrint

Google Cloud Print

PIXMA Cloud Link

Windows 10 Mobile Print

Mopria Print Service

Internet connection or CD-ROM drive is required to install MP Drivers.
Windows: Some functions may not be available with Windows Media Center.
Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the Data Source Manager bundled with the operating system.
macOS: For macOS, an internet connection is required during software installation.
In an in-house network environment, the 5222 port must be open. Contact the network administrator for details.
Internet connection is required to use all the user's guide.

Information in this manual is subject to change without notice.

Information about Paper

▶ Supported Media Types
Paper Load Limit
▶ Unsupported Media Types
Handling Paper
▶ Print Area

Supported Media Types

For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible.

→ Media Types
→ Page Sizes
→ Paper Weight

Media Types

Genuine Canon paper

Note

For warnings on use of the non-printable side, see each product's usage information.
Page sizes and media types differ depending on the country or region where the paper is sold. For details on page sizes and media types, access the Canon website.
Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name.

Paper for printing documents:

Canon Red Label Superior
Canon Océ Office Colour Paper

Paper for printing photos:

Glossy Photo Paper "Everyday Use" *1
• Photo Paper Glossy *1
• Photo Paper Plus Glossy II *1

Paper for making original goods:

Photo Stickers (16 stickers per sheet)
• Photo Stickers (Free Cutting)
• Photo Stickers (Variety Pack)
• Restickable Photo Paper
Removable Photo Stickers
• Magnetic Photo Paper

Paper other than genuine Canon paper

- Plain Paper (including recycled paper)

*1 A4 and Letter paper sizes are not supported.

→ Paper Load Limit

→ Paper Settings on the Printer Driver (Windows)

Note

- When printing photos saved on a PictBridge (Wi-Fi) compliant device, you must specify the page size and media type.

→ Printing from Digital Camera

Page Sizes

You can use the following page sizes.

Note

- Page sizes and media types the printer supports differ depending on the OS you are using.

Standard sizes:

Letter
Legal
• A5
• A4
• B5
KG/4"x6"(10x15)
5"x7"(13x18cm)
• L(89x127mm)
2L(127x178mm)
Square 5"
• Hagaki

Special sizes

Special page sizes must be within the following limits:

• Minimum size: 3.50 x 5.00 in. (89.0 x 127.0 mm)
• Maximum size: 8.50 x 26.61 in. (215.9 x 676.0 mm)

Paper Weight

You can use paper in the following weight range.

- Plain paper: From 17 to 28 lb (64 to 105g / m^2 )

Paper Load Limit

This section shows the paper load limits of the rear tray and the paper output tray.

→ Paper Load Limits of Rear Tray
→ Paper Load Limit of Paper Output Tray

Note

- Page sizes and media types differ depending on the country or region where the paper is sold. For details on page sizes and media types, access the Canon website.

Paper Load Limits of Rear Tray

Genuine Canon Paper

Paper for printing documents:

Media Name <Model No.> Rear Tray
Canon Red Label Superior <WOP111> A4: Approx. 60 sheets
Canon Océ Office Colour Paper <SAT213> A4: Approx. 50 sheets

Paper for printing photos:

Media NameRear Tray
Glossy Photo Paper "Everyday Use"1Photo Paper Glossy1Photo Paper Plus Glossy II*1	5"x7"(13x18cm), 2L(127x178mm), Square 5": 10 sheetsKG/4"x6"(10x15), L(89x127mm), Hagaki: 20 sheets

Paper for making original goods:

Media Name>Rear Tray
Photo Stickers (16 stickers per sheet)	1 sheet
Photo Stickers (Free Cutting)
Photo Stickers (Variety Pack)
Restickable Photo Paper
Removable Photo Stickers
Magnetic Photo Paper

Paper other than Genuine Canon Paper

Common Name Rear Tray
Plain Paper (including recycled paper)*2 Approx. 60 sheets (Legal: 10 sheets)

*1 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time.
*2 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less.

Paper Load Limit of Paper Output Tray

Genuine Canon Paper

Paper for printing documents:

Media NamePaper Output Tray
Canon Red Label SuperiorCanon Océ Office Colour Paper	Approx. 10 sheets

Paper other than Genuine Canon Paper

Common Name Paper Output Tray
Plain Paper (including recycled paper) Approx. 10 sheets

When continuing printing with paper other than the above, we recommend removing already printed paper from the paper output tray to avoid smearing or discoloration.

Unsupported Media Types

Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.

Folded, curled, or wrinkled paper
Damp paper
Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
Picture postcards
Postcards affixed with photos or stickers
Envelopes
Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
Paper with an adhesive surface on the back such as label seal
• Paper decorated with glitter, etc.

Handling Paper

Be careful not to rub or scratch the surfaces of any types of paper when handling.
Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.
Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on the printed surface may be removed when being rubbed or scratched.
• Take out only the necessary number of paper from the package, just before printing.
To avoid curling, when you do not print, put unused paper back into the package and keep it on a level surface. And also, store it avoiding heat, humidity, and direct sunlight.

Printing

CANON PIXMA TS3320 - Printing - 1
Printing from Computer

CANON PIXMA TS3320 - Printing - 2
Printing from Smartphone/Tablet

CANON PIXMA TS3320 - Printing - 3
Printing from Digital Camera

CANON PIXMA TS3320 - Printing - 4
Paper Settings

Printing from Computer

▶ Printing from Application Software (Windows Printer Driver)
▶ Printing from Application Software (macOS AirPrint)
▶ Printing Using Canon Application Software
▶ Printing Using a Web Service

Printing from Application Software (Windows Printer Driver)

Basic Printing Setup Basic
▶ Various Printing Methods
Changing the Print Quality and Correcting Image Data
Overview of the Printer Driver
Printer Driver Description
▶ Updating the MP Drivers

Basic Printing Setup

This section describes settings on the Quick Setup tab used for basic printing.

Check that printer is turned on
Load paper in printer
Open printer driver's setup screen
Select frequently used settings

On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings. When you select a print setting, the settings for Additional Features, Media Type, and Printer Paper Size automatically switch to the predefined values.

CANON PIXMA TS3320 - Basic Printing Setup - 1

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Commonly Used Settings Standard Photo Printing Business Document Paper Saving Save... Delete Preview before printing Additional Features Duplex Printing (Manual) Borderless Printing Grayscale Printing Draft Media Type: Plain Paper Print Quality: Standard Printer Paper Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait ○ Landscape Paper Source: Rear Tray Copies: 1 ⋆ (1-999) Always Print with Current Settings Defaults OK Cancel Apply Help

Select print quality

For Print Quality, select from High, Standard, or Draft.

CANON PIXMA TS3320 - Basic Printing Setup - 2

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Commonly Used Settings Standard Photo Printing Business Document Paper Saving Save... Delete Preview before printing Additional Features Duplex Printing (Manual) Borderless Printing Grayscale Printing Draft Media Type: Plain Paper Print Quality: Standard Printer Paper Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait ○ Landscape Paper Source: Rear Tray Copies: 1 ⋆ (1-999) Always Print with Current Settings Defaults OK Cancel Apply Help

Important

- The print quality selections will differ depending on which print setting you select.

6. Click OK

The printer will now print using these settings.

CANON PIXMA TS3320 - Click OK - 1

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Commonly Used Settings Standard Photo Printing Business Document Paper Saving Save... Delete Preview before printing Additional Features Duplex Printing (Manual) Borderfass Printing Grayscale Printing Draft Media Type: Plain Paper Print Quality: Standard Printer Paper Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait ○ Landscape Paper Source: Rear Tray Copies: 1 ⚪ (1-999) Always Print with Current Settings OK Cancel Apply Help Defaults

Important

When you select Always Print with Current Settings, the settings on the Quick Setup, Main, and Page Setup tabs are saved, and those settings are used in subsequent printings.
To register the current settings as a new preset, click Save... under Commonly Used Settings.

Note

- If the paper size in the printer driver does not match the one registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings."

Paper Settings on the Printer Driver

When you use this printer, selecting a media type that matches the print purpose will help you achieve the best print results.

You can use the following media types on this printer.

Canon genuine papers (Document Printing)

Media name Media Type in the printer driver
Canon Red Label SuperiorPlain Paper
Canon Océ Office Colour PaperPlain Paper

Canon genuine papers (Photo Printing)

Media name Media Type in the printer driver
Photo Paper Plus Glossy II Photo Paper Plus Glossy II	Photo Paper Plus Glossy II
Glossy Photo Paper "Everyday Use" Glossy Photo Paper	Glossy Photo Paper
Photo Paper Glossy Glossy Photo Paper

Canon genuine papers (Original Product)

Media name Media Type in the printer driver Paper information registered on the printer
Restickable Photo PaperGlossy Photo Paper Glossy
Removable Photo StickersGlossy Photo Paper Glossy
Magnetic Photo PaperGlossy Photo Paper Glossy

Commercially available papers

Media name Media Type	in the printer driver
Plain Paper (including recycled paper)	Plain Paper

Various Printing Methods

Setting a Page Size and Orientation
Setting the Number of Copies and Printing Order
Perform Borderless Printing
Scaled Printing
Page Layout Printing
▶ Tiling/Poster Printing
Duplex Printing
▶ Printing on Postcards

Setting a Page Size and Orientation

The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.

When you are not able to specify them with the application software, the procedure for selecting a page size and orientation is as follows:

You can also set page size and orientation on the Quick Setup tab.

Open the printer driver setup window
Select the paper size

Select a page size from the Page Size list on the Page Setup tab.

CANON PIXMA TS3320 - Setting a Page Size and Orientation - 1

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: Portrait Landscape Rotate 180 degrees Printer Paper Size Same as Page Size Page Layout: Normal-size Normal-size Borderless Fit-to-Page Scaled Page Layout < > Automatically reduce large document that the printer cannot output Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 1 (1-999) Print from Last Page Collate Print Options... Stamp/Background... Defaults OK Cancel Apply Help

3. Set Orientation

Select Portrait or Landscape for Orientation. Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees.

4. Click OK

When you perform print, the document will be printed with the selected page size and the orientation.

Note

- If Normal-size is selected for Page Layout, then Automatically reduce large document that the printer cannot output is displayed.

Normally, you can leave the check box checked. During printing, if you do not want to reduce large documents that cannot be printed on the printer, uncheck the check box.

Setting the Number of Copies and Printing Order

You can also set the number of copies on the Quick Setup tab.

Open the printer driver setup window
Specify the number of copies to be printed

For Copies on the Page Setup tab, specify the number of copies to be printed.

CANON PIXMA TS3320 - Setting the Number of Copies and Printing Order - 1

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait A Landscape Rotate 100 degrees Same as Page Size Printy Paper Size: Page Layout: Normal-size Normal-size Borderless Fit-to-Page Scaled Page Layout < > Automatically reduce large document that the printer cannot output Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 6 (1-999) ✓ Print from Last Page ✓ Collate Print Options... Stamp/Background... Defaults OK Cancel Apply Help

Specify the print order

Check the Print from Last Page check box when you want to print from the last page in order, and uncheck the check box when you want to print from the first page.

Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together. Uncheck this check box when you want to print all pages with the same page number together.

- Print from Last Page: ✓Collate: ✓

CANON PIXMA TS3320 - Setting the Number of Copies and Printing Order - 2

- Print from Last Page: /Collate:

CANON PIXMA TS3320 - Setting the Number of Copies and Printing Order - 3

- Print from Last Page: √Collate: □

CANON PIXMA TS3320 - Setting the Number of Copies and Printing Order - 4

- Print from Last Page: /Collate:

CANON PIXMA TS3320 - Setting the Number of Copies and Printing Order - 5

4. Click OK

When you perform print, the specified number of copies will be printed with the specified printing order.

Important

When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
Print from Last Page appears grayed out and is unavailable when Tiling/Poster is selected for Page Layout.
When Booklet is selected for Page Layout, Print from Last Page and Collate appear grayed out and cannot be set.
When Duplex Printing (Manual) is selected, Print from Last Page appears grayed out and cannot be set.

Note

- By setting both Print from Last Page and Collate, you can perform printing so that papers are collated one by one starting from the last page.

These settings can be used in combination with Normal-size, Borderless, Fit-to-Page, Scaled, and Page Layout.

Perform Borderless Printing

The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area.

However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.

CANON PIXMA TS3320 - Perform Borderless Printing - 1

natural_image

Side-by-side comparison of a white dog lying on grass, with a blue arrow indicating the change (no text or symbols present)

You can also set borderless printing in Additional Features on the Quick Setup tab.

Setting Borderless Printing

Open the printer driver setup window
Set borderless printing

Select Borderless from the Page Layout list on the Page Setup tab.

CANON PIXMA TS3320 - Setting Borderless Printing - 1

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: 4"x6" 10x15cm Orientation: Potrat A Landscape Rotate 180 degrees Printy Paper Size Same as Page Size Page Layout: Borderless Normal-size Borderless Fit-to-Page Scaled Page Layout < Amount of Extension: Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 1 (1-995) Print from Last Page Collate Print Options... Stamp/Background Defaults OK Cancel Apply Help

Click OK when the confirmation message appears.

When a message prompting you to change the media type appears, select a media type from the list and click OK.

3. Check the paper size

Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing.

4. Adjust the amount of extension from the paper

If necessary, adjust the amount of extension using the Amount of Extension slider.

Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.

It is recommended to set the slider at the second position from the right for most cases.

CANON PIXMA TS3320 - Adjust the amount of extension from the paper - 1

Important

- When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged.

5. Click OK

When you perform print, the data is printed without any margins on the paper.

Important

When a page size that cannot be used for borderless printing is selected, the size is automatically changed to the valid page sizes for borderless printing.
When Borderless is selected, the Printer Paper Size, Duplex Printing (Manual), Stapling Side settings, and the Stamp/Background... button on the Page Setup tab appear grayed out and are unavailable.
When Plain Paper is selected from the Media Type list on the Main tab, you cannot perform borderless printing.
Depending on the type of the media used during borderless printing, the print quality may deteriorate at the top and bottom of the sheet or stains may form.
When the ratio of the height to the width differs from the image data, a portion of the image may not be printed depending on the size of the media used.
In this case, crop the image data with an application software according to the paper size.

Expanding the Range of the Document to Print

Setting a large amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range will not be printed and for this reason, the subjects around the perimeter of a photo may not be printed.

When you are not satisfied with the result of borderless printing, reduce the amount of extension. The extension amount decreases as the Amount of Extension slider is moved to the left.

Important

- When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper.

Note

When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size. If you set this when printing the address side of a postcard, the postal code of the sender is printed in the correct position.
When Preview before printing is checked on the Main tab, you can confirm whether there will be no margin before printing.

Scaled Printing

CANON PIXMA TS3320 - Scaled Printing - 1

other

| Period | Percentage | |--------|----------| | The 10th Anniversary Festival | 70% | | The 10th Anniversary Festival (Come and join us) | 115% |

Open the printer driver setup window
Set scaled printing

Select Scaled from the Page Layout list on the Page Setup tab.

CANON PIXMA TS3320 - Scaled Printing - 2

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait A Landscape Rotate 180 degrees Printer Paper Size: Letter 8.5"x11" 22x28cm Page Layout: Scaled Normal-size Borderless Fit-to-Page Scaled Way Scaling: 100 % (20-400) Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 1 (1-999) Print from Last Page Collate Print Options... Stamp/Background... Defaults OK Cancel Apply Help

Select the paper size of the document

Using Page Size, select the page size that is set with your application software.

Set the scaling rate by using one of the following methods:

- Select a Printer Paper Size

When the printer paper size is smaller than the Page Size, the page image will be reduced. When the printer paper size is larger than the Page Size, the page image will be enlarged.

CANON PIXMA TS3320 - Scaled Printing - 3

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: Rotate 180 degrees Printer Paper Size: A5 Page Layout: Scaled Normal-size Borderless Fit-to-Page Scaled Page Layout Scaling: 69 % (20-400) Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 1 (1-999) Print from Last Page Collate Print Options... Stamp/Background... Defaults OK Cancel Apply Help

- Specify a scaling factor

Directly type in a value into the Scaling box.

CANON PIXMA TS3320 - Scaled Printing - 4

text_image

Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait A Landscape Rotate 180 degrees Printer Paper Size: Letter 8.5"x11" 22x28cm Page Layout: Scaled Normal-size Borderless Fit-to-Page Scaled Page Layout Scaling: 0.9 % (20-400) Duplex Printing (Manual) Stapling Side Long-side stapling (Left) Specify Margin Copies: 1 (1-999) Print from Last Page Collate Print Options... Stamp/Background... Defaults OK Cancel Apply Help

The current settings are displayed in the settings preview on the left side of the printer driver.

5.Click OK

When you perform print, the document will be printed with the specified scale.

Important

- When the application software which you used to create the original has the scaled printing function, configure the settings on your application software. You do not need to configure the same setting in the printer driver.

Note

- Selecting Scaled changes the printable area of the document.

Page Layout Printing

The page layout printing function allows you to print more than one page image on a single sheet of paper.

CANON PIXMA TS3320 - Page Layout Printing - 1

flowchart

graph LR
    A["4: Initial Document"] --> B["3: Preview Paper"]
    B --> C["2: Preview Paper"]
    C --> D["1: Preview Paper"]
    D --> E["Final Output"]
    style A fill:#f9f,stroke:#333
    style E fill:#bbf,stroke:#333

Open the printer driver setup window
Set page layout printing

Select Page Layout from the Page Layout list on the Page Setup tab.

The current settings are displayed in the settings preview on the left side of the printer driver.

CANON PIXMA TS3320 - Page Layout Printing - 2

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Canon - series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: Portrait Landscape Rotate 180 degrees Printer Paper Size: Same as Page Size Plain Paper Letter 8.5"x11" 22x28cm Page Layout: Page Layout Normal-size Borderless Fit-to-Page Scaled Page Layout < > Specify... Duplex Printing (Manual) Stapling Side: Long-side stapling (Top) Specify Margin... Copies: 1 (1-999) Print from Last Page Collate Print Options... Stamp/Background... Defaults OK Cancel Apply Help

Select the print paper size

Select the size of the paper loaded in the printer from the Printer Paper Size list.

Set the number of pages to be printed on one sheet and the page order

If necessary, click Specify..., specify the following settings in the Page Layout Printing dialog box, and click OK.

CANON PIXMA TS3320 - Page Layout Printing - 3

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Page Layout Printing Page Layout: 2-on-1 Printing Page Order: Left to right Page Border OK Cancel Defaults Help

Page Layout

To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list.

Page Order

To change the page arrangement order, select a placement method from the list.

Page Border

To print a page border around each document page, check this check box.

5. Complete the setup

Click OK on the Page Setup tab.

When you perform print, the specified number of pages will be arranged on each sheet of paper in the specified order.

Tiling/Poster Printing

The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster.

CANON PIXMA TS3320 - Tiling/Poster Printing - 1

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Image showing a dog with a photo frame transforming into four separate images, likely illustrating a visual or segmentation process.

Setting Tiling/Poster Printing

Open the printer driver setup window
Set tiling/poster printing

Select Tiling/Poster from the Page Layout list on the Page Setup tab.

The current settings are displayed in the settings preview on the left side of the printer driver.

CANON PIXMA TS3320 - Setting Tiling/Poster Printing - 1

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait A Landscape Rotate 180 degrees Printer Paper Size: Letter 8.5"x11" 22x28cm Page Layout: Tiling/Poster Borderless Fit-to-Page Scaled Page Layout Tiling/Poster Specify... Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 1 (1-999) Print from Last Page Collate Print Options... Stamp/Background... Defaults OK Cancel Apply Help

Select the print paper size

Select the size of the paper loaded in the printer from the Printer Paper Size list.

4. Set the number of image divisions and the pages to be printed

If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK.

CANON PIXMA TS3320 - Set the number of image divisions and the pages to be printed - 1

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Tiling/Poster Printing Image Disions: Divided into 2 Print "Cut/Paste" in margins Print "Cut/Paste" lines in margins Print page range All Pages: 1-2 Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12 OK Cancel Defaults Help

Image Divisions

Select the number of divisions (vertical x horizontal).

As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.

Print "Cut/Paste" in margins

To leave out words "Cut" and "Paste", uncheck this check box.

Note

- This feature may be unavailable when certain printer drivers or operating environments are used.

Print "Cut/Paste" lines in margins

To leave out cut lines, uncheck this check box.

Print page range

Specifies the printing range. Select All under normal circumstances.

To reprint only a specific page, select Pages and enter the page number you want to print. To specify multiple pages, enter the page numbers by separating them with commas or by entering a hyphen between the page numbers.

Note

- You can also specify the print range by clicking the pages in the settings preview.

5. Complete the setup

Click OK on the Page Setup tab.

When you perform print, the document will be divided into several pages during printing.

Printing Only Specific Pages

If ink becomes faint or runs out during printing, you can reprint only the specific pages by following the procedure below:

1. Set the print range

In the settings preview on the left of the Page Setup tab, click the pages that do not need to be printed.

The pages that were clicked are deleted, and only the pages to be printed are displayed.

CANON PIXMA TS3320 - Set the print range - 1

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait A Landscape Rotate 180 degrees Printer Paper Size: Letter 8.5"x11" 22x28cm Page Layout: Tiling/Poster Borderless Fit to-Page Scaled Page Layout Tiling/Foster Specify... Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 1 (1-999) Print from Last Page Collate Print Options... Stamp/Background...Defaults OK Cancel Apply Help

Note

Click the deleted pages to display them again.
Right-click the settings preview to select Print all pages or Delete all pages.

2. Complete the setup

After completing the page selection, click OK.

When you perform print, only specified pages will be printed.

Important

- Since tiling/poster printing enlarges the document when printing it, the print results may become coarse.

Duplex Printing

CANON PIXMA TS3320 - Duplex Printing - 1

text_image

Travel Guide Travel Guide

You can also set duplex printing in Additional Features on the Quick Setup tab.

Open the printer driver setup window
Set duplex printing

Check the Duplex Printing (Manual) check box on the Page Setup tab.

CANON PIXMA TS3320 - Duplex Printing - 2

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Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait A Landscape Rotate 180 degrees Same as Page Size Printer Paper Size: Plain Paper Letter 8.5"x11" 22x28cm Page Layout: Normal-size Normal-size Borderless Fit-to-Page Scaled Page Layout < > ✓ Automatically reduce large document that the printer cannot output ✓Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 1 (1-999) ✓Print from Last Page ✓Collate Print Options... Stamp/Background...Defaults OK Cancel Apply Help

Select the layout

Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.

Specify the side to be stapled

The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list.

Set the margin width

If necessary, click Specify Margin... and set the margin width, and then click OK.

6. Complete the setup

Click OK on the Page Setup tab.

When you perform print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message.

Then click Start Printing to print the opposite side.

Important

When a media type other than Plain Paper is selected from Media Type on the Main tab, Duplex Printing (Manual) appears grayed out and is unavailable.
When Borderless, Tiling/Poster or Booklet is selected from the Page Layout list, Duplex Printing (Manual) and Stapling Side appear grayed out and are unavailable.

Note

- If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Canon IJ Printer Assistant Tool.

→ Cleaning Inside the Printer
→ Changing the Printer Operation Mode

Load postcard on the printer
Open the printer driver setup window
Select commonly used settings

Display the Quick Setup tab, and for Commonly Used Settings, select Standard.

Select the media type

For Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki K (A), Hagaki K, Hagaki (A), or Hagaki.

Important

This printer cannot print on postcards that have photos or stickers attached.
You will get cleaner printing if you print the message side first and then print the address side.
The paper settings on the printer driver are different, depending on whether you are printing on the address side or the message side.
Select the paper size

For Printer Paper Size, select Hagaki 100x148mm.

Set the print orientation

To print the address horizontally, set Orientation to Landscape.

Select the print quality

For Print Quality, select High or Standard, according to your purpose.

Click OK

When you perform printing, the data will be printed onto the postcard.

Important

If you want to display a guide message when performing postcard printing, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor.
On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting. To hide these guide messages, select the Do not show this message again check box.
When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing.

Overview of the Printer Driver

Canon IJ Printer Driver
- Opening Printer Driver's Setup Screen
Canon IJ Status Monitor
- Checking Ink Status from Your Computer
▶ Instructions for Use (Printer Driver)

Canon IJ Printer Driver

The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer.

The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

Because different printers support different data formats, you need a printer driver that supports your printer.

Installing the Printer Driver

To install the printer driver, install the driver from the Setup CD-ROM or our website.

Specifying the Printer Driver

To specify the printer driver, open the Print dialog box of the application software you are using, and select "Canon XXX" (where "XXX" is your model name).

Displaying the Manual from the Printer Driver

To display the description of a setup tab from the printer driver's setup screen, click Help on that tab.

→ Opening Printer Driver's Setup Screen

You can display the printer driver's setup screen from your application software or by clicking the printer icon.

Displaying the Printer Driver's Setup Screen from Your Application Software

Perform this procedure to set up the print settings during printing.

Select print command from application software

The Print command can generally be found in the File menu.

Select your printer model, and click Preferences (or Properties)

The printer driver's setup screen appears.

Note

- Depending on the application software you are using, the command and menu names, and the number of steps may vary. For details, refer to the operating instructions of your application software.

Displaying the Printer Driver's Setup Screen by Clicking the Printer Icon

From the setup screen you can perform printer maintenance operations such as print head cleaning, or set print settings to be shared by all application software.

Select Control Panel -> Hardware and Sound -> Devices and Printers
Right-click the icon of your model. When the menu appears, select Printing preferences

The printer driver's setup screen appears.

Important

- Opening the printer driver setup window through Printer properties displays such tabs regarding the Windows functions as the Ports (or Advanced) tab. Those tabs do not appear when opening through Printing preferences or application software. For tabs regarding Windows functions, refer to the user's manual for the Windows.

Canon IJ Status Monitor

The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the images, icons, and messages in the status monitor.

Launching the Canon IJ Status Monitor

The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When launched, the Canon IJ Status Monitor appears as a button on the task bar.

CANON PIXMA TS3320 - Launching the Canon IJ Status Monitor - 1

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Screenshot of a software toolbar with icons for file operations, editing, and sharing functions

Click the button of the status monitor displayed on the task bar. The Canon IJ Status Monitor appears.

CANON PIXMA TS3320 - Launching the Canon IJ Status Monitor - 2

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Canon series - Option Remote UI Help Printing. Document Name: Test Print.txt - Notepad Owner: Printing Page: 1 / 1 Display Print Queue Cancel Printing Estimated ink levels Color Black Ink Model Number Shop Now...

Note

To open the Canon IJ Status Monitor when the printer is not printing, open the printer driver setup window and click View Printer Status on the Maintenance tab.
The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.

When Errors Occur

The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low).

CANON PIXMA TS3320 - When Errors Occur - 1

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Canon series Support Code : 1000 Paper has run out. 1. Load paper into the rear tray correctly. 2. Press the printer's OK button.

Error Persists

Cancel Printing

In such cases, take the appropriate action as described.

Checking Ink Status from Your Computer

You can check the remaining ink level and the FINE cartridge types for your model.

Open the printer driver setup window
Launching the Canon IJ Status Monitor

On the Maintenance tab, click View Printer Status.

3. Display Estimated ink levels

Ink status is displayed as an illustration.

CANON PIXMA TS3320 - Display Estimated ink levels - 1

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Canon series - Option Remote UI Help Printer is online. Document Name: Test Print.txt - Notepad Owner: Printing Page: Display Print Queue Cancel Printing Estimated ink levels Color Black Ink Model Number Shop Now...

Note

The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
When you receive a notice about the remaining ink level, a mark appears on the left of the ink icon.

For example:

CANON PIXMA TS3320 - Note - 1

The ink is running low. Prepare a new ink cartridge.

This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver.

Restrictions on the Printer Driver

- With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.

In this case, use the copies setting in the Print dialog box of the application software.

If the selected Language in the About dialog box of the Maintenance tab does not match the operating system interface language, the printer driver setup window may not be displayed properly.
Do not change the Advanced tab items of the printer properties. If you change any of the items, you will not be able to use the following functions correctly.

Also, if Print to file is selected in the Print dialog box of the application software and with applications that prohibit EMF spooling, such as Adobe Photoshop LE and MS Photo Editor, the following functions will not operate.

• Preview before printing on the Main tab
• Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab
Page Layout, Tiling/Poster, Booklet, Duplex Printing (Manual), Specify Margin..., Print from Last Page, Collate, and Stamp/Background... on the Page Setup tab
- Print a pattern for color adjustment on the Color Adjustment tab in the Manual Color Adjustment dialog box

Since the resolution in the preview display differs from the printing resolution, text and lines in the preview display may appear different from the actual print result.
With some applications, the printing is divided into multiple print jobs.

To cancel printing, delete all divided print jobs.

- If image data is not printed correctly, display the Print Options dialog box from the Page Setup tab and change the setting of Disable ICM required from the application software. This may solve the problem.

Points to Note About Applications with Restrictions

- There are following restrictions in Microsoft Word (Microsoft Corporation).

When Microsoft Word has the same printing functions as the printer driver, use Word to specify them.
When Fit-to-Page, Scaled, or Page Layout is used for Page Layout on the Page Setup tab of the printer driver, the document may not print normally in certain versions of Word.
When Page Size in Word is set to "XXX Enlarge/Reduce", the document may not print normally in certain versions of Word.

If this happens, follow the procedure below.

Open Word's Print dialog box.
Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word.
Set the Page Layout that you want, and then click OK to close the window.
Without starting printing, close the Print dialog box.
Open Word's Print dialog box again.
Open the printer driver setup window and click OK.
Start printing.

- If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box.

Printer Driver Description

Quick Setup Tab Description
▶ Main Tab Description
Page Setup Tab Description
▶ Maintenance Tab Description
Canon IJ Status Monitor Description

Quick Setup Tab Description

The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items.

CANON PIXMA TS3320 - Quick Setup Tab Description - 1

text_image

Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Commonly Used Settings Standard Photo Printing Business Document Paper Saving Save... Delete Preview before printing Additional Features Duplex Printing (Manual) Borderless Printing Grayscale Printing Draft Media Type: Plain Paper Print Quality: Standard Printer Paper Size: Letter 8.5"x11" 22x28cm Orientation: ●Portrait ○ Landscape Paper Source: Rear Tray Copies: 1 ⚠ (1-999) Always Print with Current Settings Defaults OK Cancel Apply Help

Commonly Used Settings

The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied. In addition, functions that are thought to be useful for the selected printing profile are displayed in

Additional Features.

You can also change a printing profile and register it under a new name. You can delete the registered printing profile.

You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys.

Standard

These are the factory settings.

If Page Size, Orientation, and Copies were set from the application software, those settings have priority.

Photo Printing

If you select this setting when printing a photo, the photo paper and photo size generally used are set. The Borderless Printing check box is checked automatically.

If Orientation and Copies were set from the application software, those settings have priority.

Business Document

Select this setting when printing a general document.

If Page Size, Orientation, and Copies were set from the application software, those settings have priority.

Paper Saving

Select this setting to save paper when printing a general document. The 2-on-1 Printing and Duplex Printing (Manual) check boxes are checked automatically.

If Page Size, Orientation, and Copies were set from the application software, those settings have priority.

Note

- The combination of the Additional Features that was displayed for the printing profile that had been selected when the added printing profile was saved is also displayed when that added printing profile is selected.

Save...

Displays the Save Commonly Used Settings dialog box.

Click this button when you want to save the information that you set on the Quick Setup, Main, and Page Setup tabs to Commonly Used Settings.

Delete

Deletes a registered printing profile.

Select the name of the setting to be deleted from Commonly Used Settings, and click Delete. When a confirmation message is displayed, click OK to delete the specified printing profile.

Note

- Printing profiles that are registered in the initial settings cannot be deleted.

Settings Preview

The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout.

Preview before printing

Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview.

Additional Features

Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.

When you move the mouse pointer near a function that can be changed, a description of that function is displayed.

To enable a function, check the corresponding check box. For some functions, you can set detailed settings from the Main and Page Setup tabs.

Important

- Depending on the printing profiles, certain function may be grayed out and you will not be able to change them.

2-on-1 Printing

Prints two pages of the document, side by side, on one sheet of paper.

To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify.... Then in the Page Layout Printing dialog box that appears, specify the Page Order.

4-on-1 Printing

Prints four pages of the document, side by side, on one sheet of paper.

To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout,

and click Specify.... Then in the Page Layout Printing dialog box that appears, specify the Page Order.

Duplex Printing (Manual)

Select whether to print the document to both sides of the paper manually or to one side of the paper.

To change the staple side or the margins, set the new values from the Page Setup tab.

Borderless Printing

Performs borderless printing without any margins on the paper.

With the borderless printing function, the document to be printed is enlarged, so that it extends slightly off the paper. In other words, the document is printed without any margin.

To adjust the amount that the document extends beyond the paper, click the Page Setup tab, choose Borderless, and enter the value in Amount of Extension.

Grayscale Printing

This function converts the data to monochrome data when printing your document.

Draft

This setting is appropriate for test printing.

Rotate 180 degrees

Prints the document by rotating it 180 degrees against the paper feed direction.

The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally.

Color/Intensity Manual Adjustment

Select when you set the Color Correction method and individual settings such as Cyan, Magenta, Yellow, Brightness, Intensity, Contrast, etc.

Media Type

Selects a type of printing paper.

Select a media type that matches the paper that is loaded in the printer. This ensures that printing is carried out properly for the specified paper.

Printer Paper Size

Selects the size of paper actually loaded into the printer.

Normally, the paper size is set automatically according to the output paper size setting, and the document is printed with no scaling.

When you set 2-on-1 Printing or 4-on-1 Printing in Additional Features, you can manually set the paper size with Page Size on the Page Setup tab.

If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you select a paper size that is larger, the document size will be enlarged.

Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size.

Orientation

Selects the printing orientation.

If the application used to create your document has a similar function, select the same orientation that you selected in that application.

Portrait

Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction. This is the default setting.

Landscape

Prints the document by rotating it 90 degrees relative to the paper feed direction.

You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the

Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.

To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box.

Print Quality

Selects your desired printing quality.

Select one of the following to set the print quality level that is appropriate for the purpose.

To set the print quality level individually, click the Main tab, and for Print Quality, select Custom. The

Set... becomes enabled. Click Set... to open the Custom dialog box, and then specify the desired settings.

High

Gives priority to print quality over printing speed.

Standard

Prints with average speed and quality.

Draft

This setting is appropriate for test printing.

Paper Source

Shows the source from which paper is supplied.

Rear Tray

Paper is always supplied from the rear tray.

Copies

Specifies the number of copies you want to print. You can specify a value from 1 to 999.

Important

- When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.

Always Print with Current Settings

Prints documents with the current settings starting from the next print execution.

When you select this function and then close the printer driver setup window, the information that you set on the Quick Setup, Main, and Page Setup tabs are saved and printing with the same settings is possible starting from the next print execution.

Important

If you log on with a different user name, the settings that were set when this function was enabled are not reflected in the print settings.
If a setting was specified on the application software, it has priority.

Defaults

Restores all the settings you have changed to their default values.

Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default values (factory settings).

Save Commonly Used Settings dialog box

This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab.

Name

Enter the name for the printing profile you wish to save.

Up to 255 characters can be entered.

The name appears, with its associated icon, in the Commonly Used Settings list on the Quick Setup tab.

Options...

Opens the Save Commonly Used Settings dialog box.

Changes the details of printing profile to be saved.

Save Commonly Used Settings dialog box

Select the icons of the printing profiles to be registered to Commonly Used Settings, and change the items to be saved in the printing profiles.

Icon

Select the icon for the printing profile you wish to save.

The selected icon appears, with its name, in the Commonly Used Settings list on the Quick Setup tab.

Save the paper size setting

Saves the paper size to the printing profile in Commonly Used Settings.

To apply the saved paper size when the printing profile is selected, check this check box.

If this check box is unchecked, the paper size is not saved, and consequently the paper size setting is not applied when the printing profile is selected. Instead the printer prints with the paper size specified with the application software.

Save the orientation setting

Saves the Orientation to the printing profile in Commonly Used Settings.

To apply the saved print orientation when the printing profile is selected, check this check box. If this check box is unchecked, the print orientation is not saved, and consequently the Orientation setting is not applied when the printing profile is selected. Instead the printer prints with the print orientation specified with the application software.

Save the copies setting

Saves the Copies setting to the printing profile in Commonly Used Settings.

To apply the saved copies setting when the printing profile is selected, check this check box. If this check box is unchecked, the copies setting is not saved, and consequently the Copies setting is not applied when the printing profile is selected. Instead the printer prints with the copies setting specified with the application software.

Custom Paper Size dialog box

This dialog box allows you to specify the size (width and height) of the custom paper.

Units

Select the unit for entering a user-defined paper size.

Paper Size

Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units.

→ Basic Printing Setup
Setting a Page Size and Orientation
Setting the Number of Copies and Printing Order
→ Perform Borderless Printing
→ Duplex Printing
→ Printing on Postcards
→ Displaying the Print Results Before Printing
Setting Paper Dimensions (Custom Size)
→ Printing a Color Document in Monochrome
→ Specifying Color Correction
→ Adjusting Color Balance
Adjusting Color Balance Using Sample Patterns (Printer Driver)
→ Adjusting Brightness
→ Adjusting Intensity
→ Adjusting Contrast
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
→ Registering a Frequently Used Printing Profile

Main Tab Description

The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab.

CANON PIXMA TS3320 - Main Tab Description - 1

text_image

Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Media Type: Plain Paper Paper Source: Rear Tray Print Quality High Standard Draft Custom a Set Plain Paper Letter 8.5"x11" 22x29cm Color/Intensity Auto Manual Set Grayscale Printing Preview before printing Defaults OK Cancel Apply Help

Settings Preview

The paper illustration shows how the original will be laid out on a sheet of paper.

You can check an overall image of the layout.

Media Type

Selects a type of printing paper.

Select a media type that matches the paper that is loaded in the printer. This ensures that printing is carried out properly for the specified paper.

Paper Source

Shows the source from which paper is supplied.

Rear Tray

Paper is always supplied from the rear tray.

Print Quality

Selects your desired printing quality.

Select one of the following to set the print quality level that is appropriate for the purpose.

Important

- Depending on the Media Type settings, the same print results may be produced even if the Print Quality is changed.

High

Gives priority to print quality over printing speed.

Standard

Prints with average speed and quality.

Draft

This setting is appropriate for test printing.

Custom

Select this when you want to set the printing quality level individually.

Set...

Select Custom for Print Quality to enable this button.

Open the Custom dialog box. You can then individually set the print quality level.

Color/Intensity

Selects color adjustment method.

Auto

Cyan, Magenta, Yellow, Brightness, Intensity, Contrast, and so on are adjusted automatically.

Manual

Select when you set the individual settings such as Cyan, Magenta, Yellow, Brightness, Intensity, Contrast, etc. and Color Correction method.

Set...

Select Manual for Color/Intensity to enable this button.

In the Manual Color Adjustment dialog box, you can adjust individual color settings such as

Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast on the Color Adjustment tab, and select the Color Correction method on the Matching tab.

CANON PIXMA TS3320 - Set... - 1

Note

- If you want to use an ICC profile to adjust colors, use the Manual Color Adjustment dialog box to set the profile.

Grayscale Printing

This function converts the data to monochrome data when printing your document.

Check this check box to print a color document in monochrome.

Preview before printing

Shows what the print result will look like before you actually print the data.

Check this check box to display a preview before printing.

Defaults

Restores all the settings you have changed to their default values.

Clicking this button restores all the settings on the current screen to their default values (factory settings).

Custom dialog box

Set the quality level, and select the desired print quality.

Quality

You can use the slider bar to adjust the print quality level.

CANON PIXMA TS3320 - Quality - 1

Important

- Certain print quality levels cannot be selected depending on the settings of Media Type.

Note

- The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab.

Color Adjustment Tab

This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options.

Preview

Shows the effect of color adjustment.

The color and brightness change when each item is adjusted.

Note

- The graphic is in monochrome when the Grayscale Printing check box is checked.

View Color Pattern

Displays a pattern for checking color changes produced by color adjustment.

If you want to display the preview image with a color pattern, check this check box.

Cyan / Magenta / Yellow

Adjusts the strengths of Cyan, Magenta, and Yellow.

Moving the slider to the right makes a color stronger, and moving the slider to the left makes a color weaker.

You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.

This adjustment changes the relative amount of ink of each color used, which alters the total color balance of the document. Use your application if you want to change the total color balance significantly. Use the printer driver only if you want to adjust the color balance slightly.

Important

- When Grayscale Printing is checked on the Main tab, Cyan, Magenta, and Yellow appear grayed out and are unavailable.

Brightness

Selects the brightness of your print.

You cannot change the levels of pure white and black. However, the brightness of the colors between white and black can be changed.

Intensity

Adjusts the overall intensity of your print.

Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity.

You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.

Contrast

Adjusts the contrast between light and dark in the image to be printed.

Moving the slider to the right increases the contrast, moving the slider to the left decreases the contrast.

You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.

Print a pattern for color adjustment

When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values.

Select this function when printing a pattern for color adjustment.

Pattern Print preferences...

Check Print a pattern for color adjustment to enable this button.

The Pattern Print dialog box opens and allows you to set pattern printing settings.

Pattern Print dialog box

Performs the setup for printing of patterns that allow you to check the color balance and intensity/contrast of documents.

Parameters to Adjust

Select the item to be checked by pattern printing.

Cyan/Magenta/Yellow

Prints a pattern that allows you to check the cyan/magenta/yellow balance.

CANON PIXMA TS3320 - Cyan/Magenta/Yellow - 1

Important

- When Grayscale Printing is checked on the Main tab, Cyan/Magenta/Yellow appear grayed out and are unavailable.

Intensity/Contrast

Prints a pattern that allows you to check the intensity/contrast balance.

Printer Paper Size

Selects the paper size to be used for pattern printing.

This setting is linked to Printer Paper Size on the Page Setup tab.

CANON PIXMA TS3320 - Printer Paper Size - 1

Note

- Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.

Amount of Pattern Instances

Sets the number of patterns to be printed.

You can select from Largest, Large, and Small. When you select a pattern size, the number of patterns that can be printed is as follows:

CANON PIXMA TS3320 - Amount of Pattern Instances - 1

Note

Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected.
The setting preview on the Main tab displays an image that allows you to check the overall layout.

Largest

Cyan/Magenta/Yellow 37

Intensity/Contrast 49

Large

Cyan/Magenta/Yellow 19

Intensity/Contrast 25

Small

Cyan/Magenta/Yellow 7

Intensity/Contrast 9

Color Variation Between Instances

Sets the amount of color change between neighboring patterns.

Select from Large, Medium, and Small. Large produces a large amount of change, and Small produces a small amount of change.

CANON PIXMA TS3320 - Color Variation Between Instances - 1

Note

- Large is about double the size of Medium, and Small is about half the size of Medium.

Matching Tab

Allows you to select the method for adjusting colors to match the type of document to be printed.

Color Correction

Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation.

CANON PIXMA TS3320 - Color Correction - 1

Important

- When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable.

Driver Matching

With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer.

ICM

Adjusts the colors by using an ICC profile when printing.

CANON PIXMA TS3320 - ICM - 1

Important

- If the application software is set so that ICM is disabled, ICM is unavailable for Color Correction and the printer may not be able to print the image data properly.

None

Disables color adjustment with the printer driver.

Setting the Print Quality Level (Custom)
→ Adjusting Color Balance
→ Adjusting Brightness
→ Adjusting Intensity
→ Adjusting Contrast
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
→ Specifying Color Correction
→ Adjusting Colors with the Printer Driver
→ Printing with ICC Profiles
→ Printing a Color Document in Monochrome
→ Displaying the Print Results Before Printing

Page Setup Tab Description

The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.

CANON PIXMA TS3320 - Page Setup Tab Description - 1

text_image

Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Page Size: Letter 8.5"x11" 22x28cm Orientation: ● Portrait ○ Landscape Rotate 100 degrees Printer Paper Size: Same as Page Size Page Layout: Normal-size Normal-size Borderless Fit-to-Page Scaled Page Layout < > ✓ Automatically reduce large document that the printer cannot output □ Duplex Printing (Manual) Stapling Side: Long-side stapling (Left) Specify Margin... Copies: 1 (1-995) ✓ Print from Last Page ✓ Collate Print Options... Stamp/Background... Defaults OK Cancel Apply Help

Settings Preview

The paper illustration shows how the original will be laid out on a sheet of paper.

You can check an overall image of the layout.

Page Size

Selects a page size.

Ensure that you select the same page size as you selected within the application.

If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size.

Orientation

Selects the printing orientation.

If the application used to create your document has a similar function, select the same orientation that you selected in that application.

Portrait

Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction. This is the default setting.

Landscape

Prints the document by rotating it 90 degrees relative to the paper feed direction.

You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.

To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box.

Rotate 180 degrees

Prints the document by rotating it 180 degrees against the paper feed direction.

The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally.

Printer Paper Size

Selects the size of paper actually loaded into the printer.

The default setting is Same as Page Size to perform normal-sized printing.

You can select a printer paper size when you select Fit-to-Page, Scaled, Page Layout, Tiling/Poster, or Booklet for Page Layout.

If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you select a paper size that is larger, the document size will be enlarged.

Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size.

Page Layout

Selects the size of the document you want to print and the type of printing.

Normal-size

This is the normal printing method. Select this when you do not specify any page layout.

Automatically reduce large document that the printer cannot output

If the printer cannot print the paper size of a document, the printer can automatically reduce the size when it prints the document.

Check this check box to reduce the size when printing the document.

Borderless

Chooses whether you are printing on a full page without any page margins or printing with page margins.

In borderless printing, originals are enlarged to extend slightly off the paper. Thus, printing can be performed without any margins (border).

Use Amount of Extension to adjust how much of the document extends off the paper during borderless printing.

Amount of Extension

Adjusts how much of the document extends off the paper during borderless printing.

Moving the slider to the right increases the amount of extension and allows you to perform borderless printing with no problems.

Moving the slider to the left reduces the amount of extension and expands the range of the document to print.

Fit-to-Page

This function enables you to automatically enlarge or reduce documents to fit to the paper size loaded in the printer without changing the paper size you specified in your application software.

Scaled

Documents can be enlarged or reduced to be printed.

Specify the size in Printer Paper Size, or enter the scaling ratio in the Scaling box.

Scaling

Specifies an enlargement or reduction ratio for the document you want to print.

Page Layout

Multiple pages of document can be printed on one sheet of paper.

Specify...

Opens the Page Layout Printing dialog box.

Click this button to set details on page layout printing.

Tiling/Poster

This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster.

Specify...

Opens the Tiling/Poster Printing dialog box.

Click this button to set details on tiling/poster printing.

Booklet

The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.

Specify...

Opens the Booklet Printing dialog box.

Click this button to set details on booklet printing.

Duplex Printing (Manual)

Select whether to print the document to both sides of the paper manually or to one side of the paper.

Check this check box to print the document on both sides.

This function can be used only when Plain Paper is selected for Media Type and one of Normal-size,

Fit-to-Page, Scaled, or Page Layout is selected.

Stapling Side

Selects the stapling margin position.

The printer analyzes the Orientation and Page Layout settings, and automatically selects the best stapling margin position. Check Stapling Side, and select from the list to change it.

Specify Margin...

Opens the Specify Margin dialog box.

You can specify the width of the margin.

Copies

Specifies the number of copies you want to print. You can specify a value from 1 to 999.

Important

- If the application used to create your document has a similar function, specify the number of copies with the application without specifying it here.

Print from Last Page

Check this check box when you want to print from the last page in order. If you do this, you do not need to sort the pages into their correct order after printing.

Uncheck this check box to print your document in normal order, starting from the first page.

Collate

Check this check box to group together the pages of each copy when you want to print multiple copies. Uncheck this check box when you want to print with all pages of the same page number grouped together.

Important

- When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.

Print Options...

Opens the Print Options dialog box.

Changes detailed printer driver settings for print data that is sent from applications.

Stamp/Background...

Opens the Stamp/Background dialog box.

The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.

Depending on the environment, Stamp and Background may not be available.

Custom Paper Size dialog box

This dialog box allows you to specify the size (width and height) of the custom paper.

Units

Select the unit for entering a user-defined paper size.

Paper Size

Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units.

Page Layout Printing dialog box

This dialog box allows you to select the number of document pages to be placed on one sheet of paper, the page order, and whether a page border line is to be printed around each document page.

The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.

Preview Icon

Shows the settings made on the Page Layout Printing dialog box.

You can check what the print result will look like before you actually print the data.

Page Layout

Specifies the number of document pages to fit on one sheet.

Page Order

Specifies the document orientation to be printed on a sheet of paper.

Page Border

Prints a page border line around each document page.

Check this check box to print the page border line.

Tiling/Poster Printing dialog box

This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.

The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.

Preview Icon

Shows the settings of the Tiling/Poster Printing dialog box.

You can check what the print result will look like.

Image Divisions

Select the number of divisions (vertical x horizontal).

Print "Cut/Paste" in margins

Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as guidelines for pasting together the pages into a poster.

Check this check box to print the words.

Note

- Depending on the type of printer driver you are using and the environment, this function may not be available.

Print "Cut/Paste" lines in margins

Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a poster.

Check this check box to print the cut lines.

Print page range

Specifies the printing range. Select All under normal circumstances.

Select Pages to specify a specific page or range.

Note

- If some of the pages have not been printed well, specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the screen will be printed this time.

Booklet Printing dialog box

This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and printing a page border, can also be set in this dialog box.

The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.

Preview Icon

Shows the settings made on the Booklet Printing dialog box.

You can check what the document will look like when printed as a booklet.

Margin for stapling

Specifies which side of the booklet is to be stapled.

Insert blank page

Selects whether to print the document on one side or both sides of the booklet.

Check this check box to print the document on one side of the booklet and select the side to be left blank from the list.

Margin

Specifies the width of the stapling margin.

The specified width becomes the stapling margin from the center of the sheet.

Page Border

Prints a page border line around each document page.

Check this check box to print the page border line.

Specify Margin dialog box

This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit on one page, the document is reduced when printed.

Margin

Specifies the width of the stapling margin.

The width of the side specified by Stapling Side becomes the stapling margin.

Print Options dialog box

Makes changes to print data that is sent to the printer.

Depending on the environment, this function may not be available.

Disable ICM required from the application software

Disables the ICM function required from the application software.

When an application software uses Windows ICM to print data, unexpected colors may be produced or the printing speed may decrease. If these problems occur, checking this check box may resolve the problems.

Important

Uncheck this check box under normal circumstances.
This function does not work when ICM is selected for Color Correction on the Matching tab of the Manual Color Adjustment dialog box.

Disable the color profile setting of the application software

Checking this check box disables information in the color profile that was set on the application software.

When the information in the color profile set on the application software is output to the printer driver, the print result may contain unexpected colors. If this happens, checking this check box may resolve the problem.

Important

Even when this check box is checked, only some of the information in the color profile is disabled, and the color profile can still be used for printing.
Uncheck this check box under normal circumstances.

Ungroup Papers

Sets the display method of Media Type, Page Size, and Printer Paper Size.

To display the items separately, select the check box.

To display the items as a group, clear the check box.

Do not allow application software to compress print data

Compression of the application software print data is prohibited.

If the print result has missing image data or unintended colors, selecting this check box may improve the condition.

Important

- Uncheck this check box under normal circumstances.

Print after creating print data by page

The print data is created in page units, and printing starts after the processing of one page of print data is complete.

If a printed document contains unintended results such as streaks, selecting this check box may improve the results.

Important

- Uncheck this check box under normal circumstances.

Prevention of Print Data Loss

You can reduce the size of the print data that was created with the application software and then print the data.

Depending on the application software being used, the image data may be cut off or may not be printed properly. In such cases, select On. If you will not be using this function, select Off.

Important

- When using this function, the print quality may drop depending on the print data.

Unit of Print Data Processing

Selects the processing unit of the print data to be sent to the printer.

Select Recommended under normal circumstances.

Important

- A large amount of memory may be used for certain settings.

Do not change the setting if your computer has a small amount of memory.

Print With

Specify the FINE cartridge to be used from the installed FINE cartridges.

Select from All Colors (Default), Color Only, Black Only.

Important

- When the following settings are specified, Black Only does not function because the printer uses the color FINE cartridge to print documents.

- Other than Plain Paper, Ink Jet Hagaki (A), Hagaki K (A), Hagaki (A), or Hagaki is selected for Media Type on the Main tab

- Borderless is selected from the Page Layout list on the Page Setup tab

- Do not detach the FINE cartridge that is not in use. Printing cannot be performed while either FINE cartridge is detached.

Stamp/Background dialog box

The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background.

Stamp

Stamp printing is a function that prints a stamp over a document.

Check this check box and select a title from the list to print a stamp.

Define Stamp...

Opens the Stamp Settings dialog box.

You can check the details of a selected stamp or save a new stamp.

Place stamp over text

Sets how the stamp is to be printed over the document.

Check the Stamp check box to enable this.

Check this check box to print a stamp over the printed document page. The printed data may be hidden behind the stamp.

Uncheck this check box to print the document data over the stamp. The printed data will not be hidden behind the stamp. However, the sections of the stamp that are overlapped by the document may be hidden.

Stamp first page only

Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages.

Check the Stamp check box to enable this.

Check this check box to print a stamp on the first page only.

Background

Background printing is a function that allows you to print an illustration or a similar object (bitmap) behind the document.

Check this check box to print a background and select a title from the list.

Select Background...

Opens the Background Settings dialog box.

You can register a bitmap as a background, and change layout method and intensity of the selected background.

Background first page only

Selects whether to print the background on the first page only or print on all pages when the document has two or more pages.

Check the Background check box to enable this.

Check this check box to print a background on the first page only.

Stamp Tab

The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp.

Preview Window

Shows the status of the stamp configured in each tab.

Stamp Type

Specifies the stamp type.

Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select

Date/Time/User Name to display the creation date/time and user name of the printed document.

The setting items in the Stamp tab change depending on the selected type.

When Stamp Type is Text or Date/Time/User Name

Stamp Text

Specifies the stamp text string.

Up to 64 characters can be entered.

For Date/Time/User Name, the creation date/time and user name of the printed object are displayed in Stamp Text.

CANON PIXMA TS3320 - Stamp Text - 1

Important

- Stamp Text appears grayed out and is unavailable if Date/Time/User Name is selected.

TrueType Font

Selects the font for the stamp text string.

Style

Selects the font style for the stamp text string.

Size

Selects the font size for the stamp text string.

Outline

Selects a frame that encloses the stamp text string.

If a large font size is selected for Size, characters may extend outside of the stamp border.

Color/Select Color...

Shows the current color for the stamp.

To select a different color, click Select Color... to open the Color dialog box, and select or create a color you wish to use as a stamp.

When Stamp Type is Bitmap

File

Specifies the name of the bitmap file to be used as the stamp.

Select File...

Opens the dialog box to open a file.

Click this button to select a bitmap file to be used as a stamp.

Size

Adjusts the size of the bitmap file to be used as a stamp.

Moving the slider to the right increases the size, moving the slider to the left decreases the size.

Transparent white area

Specifies whether to make white-filled areas of the bitmap transparent.

Check this check box to make white-filled areas of the bitmap transparent.

Note

- Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192, 192).

Placement Tab

The Placement tab allows you to set the position where the stamp is to be printed.

Preview Window

Shows the status of the stamp configured in each tab.

Position

Specifies the stamp position on the page.

Selecting Custom from the list allows you to enter values for the X-Position and Y-Position coordinates directly.

Rotation

Specifies the angle of rotation for the stamp. The angle can be set by entering the number of degrees.

Negative values rotate the stamp clockwise.

Note

- Rotation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab.

Note

- Click Defaults to set the stamp position to Center and the rotation to 0.

Save settings Tab

The Save settings tab allows you to register a new stamp or delete an unnecessary stamp.

Title

Enter the title to save the stamp you created.

Up to 64 characters can be entered.

Note

- Spaces, tabs, and returns cannot be entered at the beginning or end of a title.

Stamps

Shows a list of saved stamp titles.

Specify a title to display the corresponding stamp in Title.

Save/Save overwrite

Saves the stamp.

Enter a title in Title, and then click this button.

Delete

Deletes an unnecessary stamp.

Specify the title of an unnecessary stamp from the Stamps list, and click this button.

Background Tab

The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background.

Preview Window

Shows the status of the bitmap set on the Background tab.

File

Specifies the name of the bitmap file to be used as the background.

Select File...

Opens the dialog box to open a file.

Click this button to select a bitmap file (.bmp) to be used as the background.

Layout Method

Specifies how the background image is to be placed on the paper.

When Custom is selected, you can set coordinates for X-Position and Y-Position.

Intensity

Adjusts the intensity of the bitmap to be used as a background.

Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity. To print the background at the original bitmap intensity, move the slider to the rightmost position.

Note

Depending on the environment, this function may not be available.
Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle.

Save settings Tab

The Save settings tab allows you to register a new background or delete an unnecessary background.

Title

Enter the title to save the background image you specified.

Up to 64 characters can be entered.

Note

- Spaces, tabs, and returns cannot be entered at the beginning or end of a title.

Backgrounds

Shows a list of registered background titles.

Specify a title to display the corresponding background in Title.

Save/Save overwrite

Saves the image data as a background.

After inserting the Title, click this button.

Delete

Deletes an unnecessary background.

Specify the title of an unnecessary background from the Backgrounds list, and then click this button.

Maintenance Tab Description

The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer.

CANON PIXMA TS3320 - Maintenance Tab Description - 1

text_image

Canon series Printing Preferences Quick Setup Main Page Setup Maintenance Maintenance and Preferences Performa maintenance, such as print head cleaning, and changes the printer settings. View Printer Status About OK Cancel Apply Help

CANON PIXMA TS3320 - Maintenance Tab Description - 2

Maintenance and Preferences

Canon IJ Printer Assistant Tool is started.

You can perform printer maintenance or change the settings of the printer.

View Printer Status

Starts the Canon IJ Status Monitor.

Perform this function when you want to check the printer status and how a print job is proceeding.

About

Opens the About dialog box.

The version of the printer driver, plus a copyright notice, can be checked.

In addition, the language to be used can be switched.

About dialog box

When you click About, the About dialog box is displayed.

This dialog box displays the version, copyright, and module list of the printer driver. You can select the language to be used and switch the language displayed in the setup window.

Modules

Lists the printer driver modules.

Language

Specifies the language you wish to use in the printer driver setup window.

Important

- If the font for displaying the language of your choice is not installed in your system, the characters will be garbled.

Canon IJ Status Monitor Description

The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the images, icons, and messages in the status monitor.

CANON PIXMA TS3320 - Canon IJ Status Monitor Description - 1

text_image

Canon series - Option Remote UI Help Printing Document Name: Test Print.txt - Notepad Owner: Printing Page: 1 / 1 Display Print Queue Cancel Printing Estimated ink levels Color Black Ink Model Number Shop Now...

Features of the Canon IJ Status Monitor

The Canon IJ Status Monitor has the following functions:

Onscreen display of printer status

The status monitor displays the printer status in real-time.

You can check the progress of each document to be printed (print job).

Display of error content and correction procedure

The status monitor displays information on any errors that occur on the printer.

You can then immediately check what sort of action to perform.

Ink status display

The status monitor displays FINE cartridge types and estimated ink levels.

When the remaining ink level becomes low, a warning icon and message (low ink level warning) are displayed.

Overview of the Canon IJ Status Monitor

The Canon IJ Status Monitor uses images and messages to display the printer status and the ink status. During printing, you can check information about the document being printed and the print progress. If an error occurs, the status monitor displays the error content and instructions on how to correct the error. Follow the message instructions.

Printer

Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer.

CANON PIXMA TS3320 - Printer - 1

: There is a warning.

CANON PIXMA TS3320 - Printer - 2

: There has been an operator error.

CANON PIXMA TS3320 - Printer - 3

: There is a notice about something other than a warning or an error.

CANON PIXMA TS3320 - Printer - 4

: There has been an error which requires a service.

Document Name

Name of the document being printed.

Owner

Owner's name of the document being printed.

Printing Page

Page number of current page and the total page count.

Display Print Queue

The print queue, which controls the current document and documents waiting to be printed.

Cancel Printing

Cancels printing.

Estimated ink levels

Displays icons to report a remaining ink level warning and an ink depletion error.

The estimated ink level of the FINE cartridge is also displayed as an illustration.

Move the cursor onto the image to check detailed information such as the remaining ink levels and the names of FINE cartridges that the printer can use.

The colors are calibrated to match the color with the least amount of ink remaining, and then all colors are displayed at the same level.

Ink Model Number

You can look up the correct FINE cartridge for your printer.

If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor.

Select Enable Status Monitor to use the following commands:

Always Display Current Job

Displays the Canon IJ Status Monitor whenever a document is being printed.

Always Display on Top

Displays the Canon IJ Status Monitor in front of other windows.

Display Guide Message

Displays guide messages for complicated paper setting operations.

Hagaki Printing

Displays a guide message before the printer begins hagaki printing.

To display this guide message, open the Option menu, select Display Guide

Message, click Hagaki Printing, and enable this setting.

To hide the guide message, select the Do not show this message again check box.

Display Warning Automatically

When a Low Ink Warning Occurs

Starts the Canon IJ Status Monitor window automatically and displays it in front of the other windows when a low ink warning occurs.

Start when Windows is Started

Automatically starts the Canon IJ Status Monitor when Windows is started.

You are able to open the printer's Remote User Interface.

You are able to check the printer status and run maintenance functions on the printer when connected to and using it through a network.

CANON PIXMA TS3320 - Remote UI menu - 1

Note

- When the printer is being used via USB connection Remote UI will not display.

Printer Information

Allows you check detailed information, such as the printer status, the print progress, and remaining ink levels.

Maintenance

Allows you to run printer maintenance and change printer settings.

Download Security Certificate

Displays the For secure communication window.

This window allows you to download the route certificate, register it to the browser, and disable warning displays.

Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information.

You can access our web site through the Internet and download the latest MP Drivers for your model.

Turn off the printer
Start the installer

Double-click the icon of the downloaded file.

The installation program starts.

Important

- A confirmation/warning dialog box may appear when starting, installing or uninstalling software. This dialog box appears when administrative rights are required to perform a task. When you are logged on to an administrator account, click Yes (or Continue, Allow) to continue. Some applications require an administrator account to continue. In such cases, switch to an administrator account, and restart the operation from the beginning.

Install the MP Drivers

Take the appropriate action as described on the screen.

Complete the installation

Click Complete.

Depending on the environment you are using, a message prompting you to restart the computer may be displayed. To complete the installation properly, restart the computer.

Important

You can download the MP Drivers for free, but any Internet access charges incurred are your responsibility.
Before installing the latest MP Drivers, delete the previously installed version.

→ Obtaining the Latest MP Drivers
→ Deleting the Unnecessary MP Drivers
→ Before Installing the MP Drivers

Printing Using Canon Application Software

Easy-PhotoPrint Editor Guide

Printing from Smartphone/Tablet

▶ Printing from iPhone/iPad/iPod touch (iOS)
▶ Printing from Smartphone/Tablet (Android)
▶ Printing from Windows 10 Mobile Device
▶ Printing/Scanning with Wireless Direct

Printing/Scanning with Wireless Direct

You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below.

Wireless connection (connecting devices via a wireless router)
Direct wireless connection (connecting devices using Wireless Direct)

This section describes Wireless Direct, which allows you to print or scan by connecting the devices to the printer directly.

Follow the procedure below to use Wireless Direct.

Preparing the printer.

Enabling Wireless Direct of Printer

Preparing a device to connect to the printer.

→ Changing Settings of a Device and Connecting It to the Printer

Printing/Scanning.

→ Printing/Scanning with Wireless Direct

Important

You can connect up to 5 devices to the printer at the same time.
Check the usage restrictions and switch the printer to the Wireless Direct.
→ Restrictions

Enabling Wireless Direct of Printer

Check that printer is turned on.
Press the Direct button.

The Icon appears on the LCD.

The Wireless Direct is enabled and a device can be connected to the printer wirelessly.

Note

- To check the printer's MAC address and the current Wireless Direct settings, print out the network setting information.

→ Printing Network Settings

Changing Settings of a Device and Connecting It to the Printer

Turn on Wi-Fi function on your device.

Enable "Wi-Fi" on your device's "Setting" menu.

For more on turning on Wi-Fi function, see your device's instruction manual.

Select "XXXXXX-TS3300series" ("X" represents alphanumeric characters) from list displayed on your device.

Note

- If "XXXXXX-TS3300series" does not appear on the list, Wireless Direct is not enabled. See Enabling Wireless Direct of Printer to enable Wireless Direct.

Enter password.

Your device is connected to the printer.

Note

- You can check the password by printing the network settings from the printer.

→ Printing Network Settings

- Depending on the device you are using, entering the password is required to connect a device to the printer via Wi-Fi. Enter the password specified for the printer.

- Depending on the security settings, you may not need to enter a password.

Printing/Scanning with Wireless Direct

After connecting a device and the printer, start printing/scanning from the application of your device.

Note

For more on printing or scanning from a device via Wi-Fi, refer to the device's or application's instruction manual.
You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play.

→ For iOS

→ For Android

Paper Settings

By registering the paper size of paper loaded on the rear tray, you can prevent the printer from misprinting by displaying the error code before printing starts when the paper size of the loaded paper differs from the print settings.

Note

- The default display setting is different between when you print from the PictBridge (Wi-Fi) compliant device, the smartphone, or the tablet and when you print from the computer.

Default Setting for Displaying the Error Code which Prevents Misprinting

Media type is set depending on the paper size specified on the LCD.

Paper size Media type
A4, LTR, LGL, B5, A5	Plain paper
KG 4"x6"/10x15cm, L, 2L 5"x7"/13x18cm, 5"x5"/13x13cm	Photo paper
Hide Other

After loading paper:

- When you load paper on the rear tray:

CANON PIXMA TS3320 - After loading paper: - 1

natural_image

Line drawing of a printer with a blue arrow indicating compression or disassembly (no text or symbols present)

The paper status icon and the current paper size appear.

CANON PIXMA TS3320 - After loading paper: - 2

natural_image

Pure geometric diagram with two star shapes and a horizontal line, no text or symbols present

When the paper size setting for printing is different from the paper size setting set to the printer:

Ex:

• Paper size setting for printing: A5
• Paper size setting set to the printer: A4

CANON PIXMA TS3320 - Ex: - 1

flowchart

graph TD
    A["0/4"] -->|A4| B["Printer"]
    B --> C["A5"]
    C --> D["Computer"]

When you start printing, an error code appears on the LCD.

CANON PIXMA TS3320 - Ex: - 2

text_image

E A4 5 A5 9 A5

Select one of the operations below.

Printing by paper size setting for printing

You print on the paper loaded without changing the paper size setting. Press the Color button or the Black button.

For example, when the paper size setting for printing is A5 and the paper size setting set to A4 on the LCD, the printer starts printing with A5 on the paper loaded.

Printing after replacing paper

You print after replacing paper loaded on the rear tray.

For example, when the paper size setting for printing is A5 and the paper size setting set to A4 on the LCD, you load A5 sized paper before you start printing.

Set the paper size setting on the LCD depending on the loaded paper on the rear tray after replacing paper.

Cancel printing

Press the Stop button to cancel printing and change the paper size setting specified for printing. Try printing again.

Default Setting for Displaying the Error Code which Prevents Misprinting

- When you print from the PictBridge (Wi-Fi) compliant device, the smartphone, or the tablet:

The error code which prevents misprinting is enabled by default.

To change the setting:

Press the Setup button until 15 appears on the LCD.
Press the Black button or the Color button.

Press the Color button to enable the error code display, or the Black button to disable the error code display.

- When you print from Windows:

The error code which prevents misprinting is disabled by default.

To change the setting:

→ Changing the Printer Operation Mode

- When you print from macOS:

The error code which prevents misprinting is enabled by default.

To change the setting:

→ Changing the Printer Operation Mode

Important

- When the error code which prevents misprinting is disabled:

The printer starts printing even though the paper size setting for printing and the paper size setting set to the printer are different.

Copying

CANON PIXMA TS3320 - Copying - 1

Making Copies on Plain Paper

Basics

CANON PIXMA TS3320 - Copying - 2

Copying on Photo Paper

CANON PIXMA TS3320 - Copying - 3

Copying Using Smartphone or Tablet

Making Copies on Plain Paper

Load the original on the platen to copy on the A4, Letter, B5, or A5 sized plain paper.

Check that printer is turned on.
Load paper.

Load A4, Letter, B5, or A5 sized plain paper.

Select A4, LTR, B5, or A5 size for paper size setting on the LCD.

Load the original on the platen.
Press the Black button or the Color button.

The segment display on the LCD flashes.

CANON PIXMA TS3320 - Making Copies on Plain Paper - 1

text_image

When the segment display changes from flashing to lit, the printer starts copying.

Remove the original on the platen after copying is complete.

• To make multiple copies

Press the Color button or the Black button repeatedly according to the number of copies you want during the segment display flashes.

Press the same button (Color button or Black button) as the one which you previously pressed.

- To cancel copying

Press the Stop button.

Important

- Do not open the document cover or remove the original from the platen until scanning is completed. While the printer is scanning the original, the ON lamp keeps flashing.

- If the paper size setting on the LCD is other than A4, LTR, B5, or A5, the printer performs the photo copying.

→ Copying on Photo Paper

- If you press the Color button or the Black button when the paper size is not selected on the LCD, an error code appears on the LCD.

→ When Error Occurred

Note

- The original is copied at the same magnification on plain paper. The original is copied on plain paper with borders.

Print Quality

For the print quality of copying, you can select either "Standard" mode or "Draft" mode (speed priority).

"Standard" mode

The quality is given priority over print speed.

Press the Color or Black button for less than 2 seconds in step 4.

"Draft" mode

The print speed is given priority over quality.

Press and hold down the Color or Black button for 2 or more seconds in step 4.

Load the original on the platen to copy on the KG/10x15cm(4x6), 13x18cm(5x7), or Square size (127x127mm) photo paper.

Check that printer is turned on.
Load paper.

Load KG/10x15cm(4x6), 13x18cm(5x7), or Square size (127x127mm) photo paper.

Select KG 4"x6"/10x15cm, 2L 5"x7"/13x18cm, or 5"x5"/13x13cm size for paper size setting on the LCD.

Load the original on the platen.
Press the Black button or the Color button.

The segment display on the LCD flashes.

CANON PIXMA TS3320 - "Draft" mode - 1

natural_image

Abstract geometric diagram with blue triangular shapes and a central black dashed line, no text or symbols present

When the segment display changes from flashing to lit, the printer starts copying.

Remove the original on the platen after copying is complete.

• To make multiple copies

Press the Color button or the Black button repeatedly according to the number of copies you want during the segment display flashes.

Press the same button (Color button or Black button) as the one which you previously pressed.

- To cancel copying

Press the Stop button.

Important

- Do not open the document cover or remove the original from the platen until scanning is completed. While the printer is scanning the original, the ON lamp keeps flashing.

- If you press the Color button or the Black button when the paper size is not selected on the LCD, an error code appears on the LCD.

When Error Occurred

Note

The original is copied automatically by reducing/enlarging to fit the paper size of photo paper. The original is copied on photo paper without borders.
If you copy the rectangular original on the square size paper, it will be copied with missing the top and bottom edges or the left and right edges.

Scanning

CANON PIXMA TS3320 - Scanning - 1

Scanning from Computer (Windows)

CANON PIXMA TS3320 - Scanning - 2

Scanning from Computer (macOS)

Scanning from Computer (Windows)

Scanning According to Item Type or Purpose (IJ Scan Utility)

IJ Scan Utility Features
Scanning Easily (Auto Scan) Basics
• Scanning Documents and Photos
Creating/Editing PDF Files

■ Setting Passwords for PDF Files
■ Editing Password-Protected PDF Files

Scanning Using Application Software (ScanGear)

Scanning Tips

• Positioning Originals (Scanning from Computer)
• Network Scan Settings
■ IJ Network Scanner Selector EX2 Menu and Setting Screen

Scanning According to Item Type or Purpose (IJ Scan Utility)

IJ Scan Utility Features
Scanning Easily (Auto Scan) Basics
▶ Scanning Documents and Photos
Creating/Editing PDF Files

Setting Passwords for PDF Files
• Editing Password-Protected PDF Files

IJ Scan Utility Features

Use IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon.

CANON PIXMA TS3320 - IJ Scan Utility Features - 1

text_image

Canon U Scan Utility Product Name: Canon series Auto Document Photo Custom OCR Stitch ScanGear PDF Editor Instructions Settings...

Multiple Scanning Modes

Auto allows for one click scanning with default settings for various items. Document will sharpen text in a document or magazine for better readability, and Photo is best suited for scanning photos.

Note

- For details on the IJ Scan Utility main screen, see IJ Scan Utility Main Screen.

Save Scanned Images Automatically

Scanned images are automatically saved to a preset folder. The folder can be changed as needed.

Note

- The default save folders are as follows.

- Windows 10/Windows 8.1:

Documents folder

- Windows 7:

My Documents folder

• To change folder, see Settings Dialog Box.

Application Integration

Scanned images can be sent to other applications. For example, display scanned images in your favorite graphics application, attach them to e-mails, or extract text from images.

CANON PIXMA TS3320 - Application Integration - 1

text_image

Settings (Custom Scan) Auto Scan Document Scan Photo Scan Custom Scan OCR Scan and Stitch ScanGear Scan Options Source Type: Auto Color Mode: Color Original Size: Auto Resolution: Auto + Image Processing Settings Save Settings File Name: IMG Save in: Documents Data Format: Auto JPEG Image Quality: Standard PDF Compression: Standard ✓ Create a PDF file that supports keyword search ✓ Save to a subfolder with current date Application Settings ● Open with an application: Windows Explorer ○ Send to an application: Preview ○ Send to a folder: OneDrive ○ Attach to e-mail: None (Attach Manually) ○ Start OCR: Output to Text ○ Do not start an application More Functions Instructions Defaults OK

Note

- To set the applications to integrate with, see Settings Dialog Box.

Scanning Easily (Auto Scan)

Auto Scan allows for automatic detection of the type of the item placed on the platen.

CANON PIXMA TS3320 - Scanning Easily (Auto Scan) - 1

Important

- The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver), and then scan again.

— Photos with a whitish background
— Items printed on white paper, hand-written text, business cards, and other unclear items
- Thin items
- Thick items

Make sure scanner or printer is turned on.
Place items on platen.

→ Positioning Originals (Scanning from Computer)

Start IJ Scan Utility.
Click Auto.

CANON PIXMA TS3320 - Important - 1

text_image

Canon UI Scan Utility Product Name: Canon series Auto Document Photo Custom OCR Stitch ScanGear PDF Editor Instructions Settings...

Scanning starts.

CANON PIXMA TS3320 - Important - 2

Note

To cancel the scan, click Cancel.
Use the Settings (Auto Scan) dialog box to set where to save the scanned images and to make advanced scan settings.
To scan a specific item type, see the following pages.

→ Scanning Documents and Photos
→ Scanning with Favorite Settings

Scanning Documents and Photos

Scan items placed on the platen with settings suitable for documents or photos.

Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF.

Place the item on the platen.

→ Positioning Originals (Scanning from Computer)

Start IJ Scan Utility.
To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each item in the Settings dialog box.

Note

Once settings are made in the Settings dialog box, the same settings can be used for scanning from the next time.
In the Settings dialog box, specify image processing settings such as slant correction and outline emphasis, set the destination of the scanned images, and more, as needed.

When setting is completed, click OK.

Click Document or Photo.

CANON PIXMA TS3320 - Note - 1

text_image

Canon UI Scan Utility Product Name: Canon series Auto Document Photo Custom OCR Stitch ScanGear PDF Editor Instructions Settings...

Scanning starts.

Note

• To cancel the scan, click Cancel.

Creating/Editing PDF Files

You can create PDF files by scanning items placed on the platen. Add, delete, rearrange pages or make other edits in the created PDF files.

CANON PIXMA TS3320 - Creating/Editing PDF Files - 1

Important

You can create or edit up to 100 pages of a PDF file at one time.
Only PDF files created or edited in IJ Scan Utility or IJ PDF Editor are supported. PDF files created or edited in other applications are not supported.

CANON PIXMA TS3320 - Important - 1

Note

You can also create PDF files from images saved on a computer.
Selectable file formats are PDF, JPEG, TIFF, and PNG.
Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used.
When you select a password-protected PDF file, you must enter the password.

→ Editing Password-Protected PDF Files

Place items on platen.
Start IJ Scan Utility.
Click PDF Editor.

CANON PIXMA TS3320 - Note - 1

text_image

Canon UI Scan Utility Product Name: Canon series Auto Document Photo Custom OCR Stitch ScanGear PDF Editor Instructions Settings...

IJ PDF Editor starts.

To specify paper size, resolution, and other settings, click Settings... from the File menu, and then set each item in the Settings (Document Scan) dialog box.

CANON PIXMA TS3320 - Note - 2

Note

Once settings are made in the Settings dialog box, the same settings can be used for scanning from the next time.
In the Settings dialog box, specify image processing settings such as slant correction and outline emphasis.

When setting is completed, click OK.

CANON PIXMA TS3320 - Click (Scan) on Toolbar. - 1

text_image

Canon U PDF Editor - [IMG] File Edit View Send Help IMG 1 2 Selected pages: 1 Total pages: 2

Scanning starts.

Note

To open a file saved on the computer, click Open... from the File menu, and then select the file you want to edit.
You can switch the view with the Toolbar buttons. For details, see PDF Edit Screen.

6. Add pages as needed.

When scanning and adding more items:

Place items, and then click (Scan) on the Toolbar.

When adding existing images or PDF files:

Click 📋 (Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF file(s) you want to add, and then click Open.

Note

- You can also add images or PDF files from Add Page from Saved Data... in the File menu.

7. Edit pages as needed.

When changing page order:

Click the page you want to move, and then click (Page Up) or (Page Down) on the Toolbar to change the page order. You can also change the page order by dragging and dropping a page to the target location.

When deleting pages:

Click the page you want to delete, and then click (Delete Page) on the Toolbar.

CANON PIXMA TS3320 - When deleting pages: - 1

Note

• These buttons appear when two or more pages have been created.

The Save dialog box appears.

9. Specify save settings.

→ Save Dialog Box (PDF Edit Screen)

10. Click Save.

The PDF file is saved.

CANON PIXMA TS3320 - Click Save. - 1

Note

- When a password-protected PDF file is edited, the passwords will be deleted. Reset the passwords in the Save dialog box.

Setting Passwords for PDF Files

• To overwrite a saved file, click (Save) on the Toolbar.

Scanning Using Application Software (ScanGear)

What Is ScanGear (Scanner Driver)?
Starting ScanGear (Scanner Driver)
Scanning in Basic Mode
▶ ScanGear (Scanner Driver) Screens
▶ General Notes (Scanner Driver)

Important

• Available functions and settings vary depending on your scanner or printer.

What Is ScanGear (Scanner Driver)?

ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings.

ScanGear can be started from IJ Scan Utility or applications that are compatible with the standard TWAIN interface. (ScanGear is a TWAIN-compatible driver.)

Features

Specify the document type, output size, and other settings when scanning documents and preview scan results. Make various correction settings or finely adjust the brightness, contrast, and other parameters to scan in a specific color tone.

Screens

There are two modes: Basic Mode and Advanced Mode.

Switch modes with the tabs on the upper right of the screen.

Basic Mode Advanced Mode

Note

ScanGear starts in the last used mode.
Settings are not retained when you switch modes.

Basic Mode

Use the Basic Mode tab to scan easily by following three simple on-screen steps ( 1, 2, and 3 ).

CANON PIXMA TS3320 - Basic Mode - 1

text_image

ScanGear Basic Mode Advanced Mode 1 Select Source Photo (Color) 2 Display Preview Image Preview Destination Print Output Size Flexible Invert aspect ratio Adjust cropping frames Image corrections Correct fading Color Pattern... 3 Scan Image Scan Preferences... Close

Advanced Mode

Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings.

CANON PIXMA TS3320 - Advanced Mode - 1

text_image

ScanGear Basic Mode: Advanced Mode Favorite Settings User defined Input Settings Source Type: Platen Original Size: Full Platen Color Mode: Color 3.48 2.44 inches Output Settings Output Resolution: 300 dpi Output Size: Flexible 3.48 2.44 100% Data Size: 2.18 MB Image Settings Image Adjustments: Auto Unsharp Mask: OR Descreen: OFF Reduce Dust and Scratches: None Fading Corrections: None Gran Corrections: None Gutter Shadow Corrections: None Custom Defaults Zoom Preview Scan Preferences... Close

Starting ScanGear (Scanner Driver)

Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from IJ Scan Utility or other applications.

Note

- If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment.

Starting from IJ Scan Utility

Start IJ Scan Utility.

For details, click Home to return to the top page of the Online Manual for your model and search for "Starting IJ Scan Utility."

In IJ Scan Utility main screen, click ScanGear.

The ScanGear screen appears.

Starting from Application

The procedure varies depending on the application. For details, see the application's manual.

Start application.
On application's menu, select machine.

Note

- A machine connected over a network, will have "Network" displayed after the product name.

Scan document.

The ScanGear screen appears.

Scanning in Basic Mode

Use the Basic Mode tab to scan easily by following these simple on-screen steps.

To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver).

When scanning from the ADF (Auto Document Feeder), preview is not available.

Important

- The following types of documents may not be scanned correctly. In that case, click (Thumbnail) on the Toolbar to switch to whole image view and scan.

— Photos with a whitish background
- Documents printed on white paper, hand-written text, business cards, and other unclear documents
— Thin documents
- Thick documents

- The following types of documents cannot be scanned correctly.

— Documents smaller than 1.2 inches (3 cm) square
— Photos that have been cut to irregular shapes

Note

- Both sides of a two sided document can be scanned simultaneously on models with ADF duplex scanning support.

Place document on machine's Platen or ADF, and then start ScanGear (scanner driver).

→ Positioning Originals (Scanning from Computer)
Starting ScanGear (Scanner Driver)

Set Select Source to match your document.

CANON PIXMA TS3320 - Note - 1

text_image

ScanGear Basic Mode Advanced Mode 1 Select Source Photo (Color) 2 Display Preview Image Preview Destination Print Output Size Flexible Divert aspect ratio Adjust cropping frames Image corrections Correct fading Color Pattern... 3 Scan Image Scan Preferences... Close

Important

- Some applications do not support continuous scanning from the ADF. For details, see the application's manual.

Note

• To scan magazines containing many color photos, select Magazine (Color).

3. Click Preview.

Preview image appears in the Preview area.

CANON PIXMA TS3320 - Click Preview. - 1

text_image

ScanGear Basic Mode Advanced Mode 1 Select Source Movie Default 2 Display Preview Image Preview Destination Print Output Size Flexible Invert aspect ratio Adjust cropping frames Image corrections Correct fading Color Pattern... 3 Scan Image Scan Preferences... Close

Important

- Preview is not available when scanning from the ADF.

Note

- Colors are adjusted based on the document type selected in Select Source.

4. Set Destination.

Note

- Skip ahead to Step 7 if an ADF option is selected in Select Source.

5. Set Output Size.

Output size options vary with the selected Destination.

6. Adjust cropping frames (scan areas) as needed.

Adjust the size and position of the cropping frames on the preview image.

→ Adjusting Cropping Frames (ScanGear)

7. Set Image corrections as needed.

8. Click Scan.

Scanning starts.

Note

CANON PIXMA TS3320 - Note - 1

Click (Information) to display a dialog box showing the document type and other details of the current scan settings.
How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.

→ Basic Mode Tab

ScanGear (Scanner Driver) Screens

Basic Mode Tab
▶ Advanced Mode Tab

Basic Mode Tab

Use the Basic Mode tab to scan easily by following these simple on-screen steps.

This section describes the settings and functions available on the Basic Mode tab.

CANON PIXMA TS3320 - Basic Mode Tab - 1

text_image

(1) Settings and Operation Buttons
→ (2) Toolbar
(3) Preview Area

Note

The displayed items vary by document type and view.
Preview is not available when scanning from the ADF (Auto Document Feeder).

(1) Settings and Operation Buttons

Select Source

Photo (Color)

Scan color photos.

Magazine (Color)

Scan color magazines.

Document (Color)

Scan documents in color.

Document (Grayscale)

Scan documents in black and white.

Document (Color) ADF Simplex

Scan documents from the ADF in color.

Document (Grayscale) ADF Simplex

Scan documents from the ADF in black and white.

Document (Color) ADF Duplex (only for models supporting ADF duplex scanning)

Scan both sides of documents from the ADF in color.

Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)

Scan both sides of documents from the ADF in black and white.

Important

- Some applications do not support continuous scanning from the ADF. For details, see the application's manual.

Note

When you select a document type, the unsharp mask function will be active.
When you select an option other than the ADF types, the image adjustment function which adjusts images based on the document type will also be active.
When you select Magazine (Color), the descreen function will be active.

Display Preview Image

Preview

Performs a trial scan.

CANON PIXMA TS3320 - Preview - 1

text_image

ScanGear Basic Mode: Advanced Mode 1 Select Source Photo (Color) 2 Display Preview Image Preview Destination Print Output Size Flexible Divert aspect ratio Adjust cropping frames Image corrections Correct fading Color Pattern... 3 Scan Image Scan Preferences... Close

Note

- When using the machine for the first time, scanner calibration starts automatically. Wait a while until the preview image appears.

Destination

Select what you want to do with the scanned image.

Print

Select this to print the scanned image on a printer.

Image display

Select this to view the scanned image on a monitor.

OCR

Select this to use the scanned image with OCR software.

"OCR software" is software that converts text scanned as an image into text data that can be edited in word processors and other programs.

Output Size

Select an output size.

Output size options vary by the item selected in Destination.

Flexible

Adjust the cropping frames (scan areas) freely.

In thumbnail view:

Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned. When no cropping frame is displayed, each frame is scanned individually.

In whole image view:

When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping frame is displayed, the portion within the cropping frame will be scanned.

Paper Size (such as L or A4)

Select an output paper size. The portion within the cropping frame will be scanned at the size of the selected paper size. Drag the cropping frame to enlarge/reduce it while maintaining the aspect ratio.

Monitor Size (such as 1024 x 768 pixels)

Select an output size in pixels. A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned. Drag the cropping frame to enlarge/reduce it while maintaining the aspect ratio.

Add/Delete...

Displays the Add/Delete the Output Size dialog box for specifying custom output sizes. This option can be selected when Destination is Print or Image display.

CANON PIXMA TS3320 - Add/Delete... - 1

text_image

Add/Delete the Output Size Output Size Name : New Setting Width : 6.00 Height : 4.00 Unit : inches Add Delete Output Size List : Save Cancel

In the Add/Delete the Output Size dialog box, multiple output sizes can be specified and then saved at one time. Saved items will be registered to the Output Size list and can be selected, along with the predefined items.

Adding:

Enter Output Size Name, Width, and Height, and then click Add. For Unit, select inches or mm if Destination is Print; if it is Image display, only pixels can be selected. The name of the added size appears in Output Size List. Click Save to save the items listed in Output Size List.

Deleting:

Select the output size you want to delete in Output Size List, and then click Delete. Click Save to save the items listed in Output Size List.

Important

- Predefined output sizes such as A4 and 1024 × 768 pixels cannot be deleted.

Note

Save up to 10 items.
An error message appears when you enter a value outside the setting range. Enter a value within the setting range.

Note

- For details on whether or how the cropping frame initially appears on a preview image, see Cropping Frame on Previewed Images in Preview Tab of the Preferences dialog box.

CANON PIXMA TS3320 - Note - 1

Invert aspect ratio

Available when Output Size is set to anything but Flexible.

Click this button to rotate the cropping frame. Click again to return it to the original orientation.

Adjust cropping frames

Adjust the scan area within the Preview area.

If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area is specified, only the portion in the cropping frame will be scanned.

→ Adjusting Cropping Frames (ScanGear)

Image corrections

Correct the image to be scanned.

Important

- Apply Auto Document Fix and Correct fading are available when Recommended is selected on the Color Settings tab of the Preferences dialog box.

Note

• Available functions vary by the document type selected in Select Source.

Apply Auto Document Fix

Sharpens text in a document or magazine for better readability.

Important

Scanning may take longer than usual when this checkbox is selected.
The color tone may change from the source image due to corrections. In that case, deselect the checkbox and scan.
Correction may not be applied properly if the scan area is too small.

Correct fading

Corrects photos that have faded with time or have a colorcast.

Correct gutter shadow

Corrects shadows that appear between pages when scanning open booklets.

Important

- Be sure to see Gutter Shadow Correction for precautions and other information on using this function.

Color Pattern...

Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes.

Adjusting Colors Using a Color Pattern

Important

- This setting is not available when Color Matching is selected on the Color Settings tab of the Preferences dialog box.

Scan Image

Scan

Starts scanning.

Note

- When scanning starts, the progress appears. To cancel the scan, click Cancel.

Preferences...

Displays the Preferences dialog box for making scan/preview settings.

Close

Closes ScanGear (scanner driver).

Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.

In thumbnail view:

CANON PIXMA TS3320 - In thumbnail view: - 1

text_image

Row of app icons including photo, document, refresh, checklist, grid, info, and question mark

In whole image view:

CANON PIXMA TS3320 - In whole image view: - 1

text_image

Row of software icons including image editing, document handling, photo editing, grid, error bar, info, and question mark

CANON PIXMA TS3320 - In whole image view: - 2

Switches the view in the Preview area.

→ (3) Preview Area

CANON PIXMA TS3320 - In whole image view: - 3

Rotates the preview image 90 degrees counter-clockwise.

- The result will be reflected in the scanned image.

- The image returns to its original state when you preview again.

CANON PIXMA TS3320 - In whole image view: - 4

(Rotate Right)

Rotates the preview image 90 degrees clockwise.

The result will be reflected in the scanned image.
The image returns to its original state when you preview again.

CANON PIXMA TS3320 - (Rotate Right) - 1

(Auto Crop)

Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area. The scan area is reduced every time you click this button if there are croppable areas within the cropping frame.

CANON PIXMA TS3320 - (Auto Crop) - 1

(Check All Frames)

Available when two or more frames are displayed.

Selects the checkboxes of the images in thumbnail view.

CANON PIXMA TS3320 - (Check All Frames) - 1

(Uncheck All Frames)

Available when two or more frames are displayed.

Deselects the checkboxes of the images in thumbnail view.

CANON PIXMA TS3320 - (Uncheck All Frames) - 1

(Select All Frames)

Available when two or more frames are displayed.

Selects the images in thumbnail view and outlines them in blue.

CANON PIXMA TS3320 - (Select All Frames) - 1

(Select All Cropping Frames)

Available when two or more cropping frames are specified.

Turns the cropping frames into thick broken lines and applies the settings to all of them.

CANON PIXMA TS3320 - (Select All Cropping Frames) - 1

(Remove Cropping Frame)

Removes the selected cropping frame.

CANON PIXMA TS3320 - (Remove Cropping Frame) - 1

(Information)

Displays the version of ScanGear, along with the document type and other details of the current scan settings.

CANON PIXMA TS3320 - (Information) - 1

(Open Guide)

Opens this page.

(3) Preview Area

This is where a trial image appears after you click Preview. The results of image corrections, color adjustments, and other settings made in (1) Settings and Operation Buttons are also reflected.

Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned.

CANON PIXMA TS3320 - When (Thumbnail) is displayed on Toolbar: - 1

natural_image

Four separate photos of dog breeds and dogs with different expressions, each labeled with a checkmark (1–4), no text or symbols present.

Note

- When multiple images are previewed, different outlines indicate different selection status.

Focus Frame (thick blue outline): The displayed settings will be applied.
Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously. To select multiple images, click them while pressing the Ctrl key.
— Unselected (no outline): The settings will not be applied.

- Double-click a frame to enlarge the image. Click (Frame Advance) at the bottom of the screen to display the previous or next frame. Double-click the enlarged frame again to return it to its original state.

Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be scanned.

CANON PIXMA TS3320 - When (Whole Image) is displayed on Toolbar: - 1

CANON PIXMA TS3320 - When (Whole Image) is displayed on Toolbar: - 2

natural_image

Collage of four dog breeds and dogs in pet settings, no text or symbols visible

Note

- Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be created per image. In whole image view, multiple cropping frames can be created.

Adjusting Cropping Frames (ScanGear)

→ Scanning in Basic Mode

Advanced Mode Tab

This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone.

This section describes the settings and functions available on the Advanced Mode tab.

CANON PIXMA TS3320 - Advanced Mode Tab - 1

text_image

ScanGear Basic Mode Advanced Mode Favorite Settings User defined Input Settings Source Type: Platen Original Size: Full Platen Color Mode: Color 8.50 11.69 inches Output Settings Output Resolution: 300 dpi Output Size: Flexible 8.50 11.69 100% Data Size: 25.61MB Image Settings Image Adjustment: None Unsharp Mask: ON Descreen: OFF Reduce Dust and Scratches: None Fading Correction: None Grain Correction: None Gutter Shadow Correction: None Custom Defaults Zoom Preview Scan Preferences... Close

(1) Settings and Operation Buttons
→ (2) Toolbar
→ (3) Preview Area

Important

The displayed items vary depending on your model, document type, and view.
The preview function is not available when scanning from the ADF (Auto Document Feeder).

(1) Settings and Operation Buttons

Favorite Settings

You can name and save a group of settings (Input Settings, Output Settings, Image Settings, and Color Adjustment Buttons) on the Advanced Mode tab, and load it as required. It is convenient to save a group of settings if you will be using it repeatedly. You can also use this to reload the default settings.

Select Add/Delete... from the pull-down menu to open the Add/Delete Favorite Settings dialog box.

CANON PIXMA TS3320 - Favorite Settings - 1

text_image

Add/Delete Favorite Settings Setting Name : New Setting Favorite Settings List : Add Delete Save Cancel

Enter Setting Name and click Add; the name appears in Favorite Settings List.

When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items.

To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.

Note

You can set Add/Delete... in Favorite Settings after preview.
Save up to 10 items.

Input Settings

Specify the input settings such as the document type and size.

Output Settings

Specify the output settings such as the output resolution and size.

Image Settings

Enable/disable various image correction functions.

Color Adjustment Buttons

Fine corrections to the image brightness and color tones can be made including adjustments to the image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram) or balance (tone curve).

Zoom

Zooms in on a frame, or zooms in on the image in the area specified with a cropping frame (scan area). When zoomed in, Zoom changes to Undo. Click Undo to return the display to its non-magnified state.

In thumbnail view:

When multiple images are displayed in thumbnail view, clicking this button zooms in on the selected frame. Click (Frame Advance) at the bottom of the screen to display the previous or next frame.

Note

- You can also zoom in on an image by double-clicking the frame. Double-click the enlarged frame again to return it to its original state.

In whole image view:

Rescans the image in the area specified with a cropping frame at higher magnification.

Note

- Zoom rescans the document and displays high-resolution image in Preview.

CANON PIXMA TS3320 - Note - 1

- (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low.

Preview

Performs a trial scan.

CANON PIXMA TS3320 - Preview - 1

text_image

ScanGear Basic Mode: Advanced Mode Favorite Settings: User defined Input Settings Source Type: Platen Original Size: Full Platen Color Mode: Color 2.44 inches Output Settings Output Resolution: 300 dpi Output Size: Flexible 2.44 100% Data Size: 2.18 MB Image Settings Image Adjustment: Auto Unsharp Mask: Off Descreen: OFF Reduce Dust and Scratches: None Fading Correction: None Grain Correction: None Gutter Shadow Correction: None Custom Defaults Zoom Preview Scan Preferences... Close

Scan

Starts scanning.

Note

When scanning starts, the progress appears. To cancel the scan, click Cancel.
When scanning is completed, a dialog box prompting you to select the next action may appear. Follow the prompt to complete. For details, refer to Status of ScanGear dialog after scanning in Scan Tab (Preferences dialog box).
It will take time to process the images if the total size of the scanned images exceeds a certain size. In that case, a warning message appears; it is recommended that you reduce the total size. To continue, scan in whole image view.

Preferences...

Displays the Preferences dialog box for making scan/preview settings.

Close

Closes ScanGear (scanner driver).

Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.

In thumbnail view:

CANON PIXMA TS3320 - In thumbnail view: - 1

text_image

Row of software icons including file, document, photo editing, checklist, grid, info, and question mark

In whole image view:

CANON PIXMA TS3320 - In whole image view: - 1

text_image

Row of software icons including document, image editing, search, photo editing, and information tools

CANON PIXMA TS3320 - In whole image view: - 2

(Thumbnail) / (Whole Image)

Switches the view in the Preview area.

→ (3) Preview Area

CANON PIXMA TS3320 - (Thumbnail) / (Whole Image) - 1

(Clear)

Deletes the preview image from the Preview area.

It also resets the Toolbar and color adjustment settings.

CANON PIXMA TS3320 - (Clear) - 1

(Crop)

Allows you to specify the scan area by dragging the mouse.

CANON PIXMA TS3320 - (Crop) - 1

(Move Image)

Allows you to drag the image until the part you want to see is displayed when an image enlarged in the Preview area does not fit in the screen. You can also move the image using the scroll bars.

CANON PIXMA TS3320 - (Move Image) - 1

(Enlarge/Reduce)

Allows you to zoom in on the Preview area by clicking the image. Right-click the image to zoom out.

CANON PIXMA TS3320 - (Enlarge/Reduce) - 1

(Rotate Left)

Rotates the preview image 90 degrees counter-clockwise.

• The result will be reflected in the scanned image.
- The image returns to its original state when you preview again.

CANON PIXMA TS3320 - (Rotate Left) - 1

(Rotate Right)

Rotates the preview image 90 degrees clockwise.

• The result will be reflected in the scanned image.
- The image returns to its original state when you preview again.

CANON PIXMA TS3320 - (Rotate Right) - 1

(Auto Crop)

CANON PIXMA TS3320 - (Auto Crop) - 1

(Check All Frames)

Available when two or more frames are displayed.

Selects the checkboxes of the images in thumbnail view.

CANON PIXMA TS3320 - (Check All Frames) - 1

(Uncheck All Frames)

Available when two or more frames are displayed.

Deselects the checkboxes of the images in thumbnail view.

CANON PIXMA TS3320 - (Uncheck All Frames) - 1

(Select All Frames)

Available when two or more frames are displayed.

Selects the images in thumbnail view and outlines them in blue.

CANON PIXMA TS3320 - (Select All Frames) - 1

(Select All Cropping Frames)

Available when two or more cropping frames are specified.

Turns the cropping frames into thick broken lines and applies the settings to all of them.

CANON PIXMA TS3320 - (Select All Cropping Frames) - 1

(Remove Cropping Frame)

Removes the selected cropping frame.

CANON PIXMA TS3320 - (Remove Cropping Frame) - 1

(Information)

Displays the version of ScanGear, along with the document type and other details of the current scan settings.

CANON PIXMA TS3320 - (Information) - 1

(Open Guide)

Opens this page.

CANON PIXMA TS3320 - (Open Guide) - 1

(3) Preview Area

This is where a trial image appears after you click Preview. The results of image corrections, color adjustments, and other settings made in (1) Settings and Operation Buttons are also reflected.

CANON PIXMA TS3320 - Preview Area - 1

Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned.

CANON PIXMA TS3320 - When (Thumbnail) is displayed on Toolbar: - 1

natural_image

Four separate photos of dog breeds and dogs with numbered labels (1–4), no visible text or symbols.

Note

- When multiple images are previewed, different outlines indicate different selection status.

Focus Frame (thick blue outline): The displayed settings will be applied.
Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously. To select multiple images, click them while pressing the Ctrl key.
— Unselected (no outline): The settings will not be applied.

CANON PIXMA TS3320 - Note - 1

Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be scanned.

CANON PIXMA TS3320 - When (Whole Image) is displayed on Toolbar: - 1

natural_image

Four dog photos of different sizes and breeds, including two black dogs with long ears and two white dogs with long tail feathers, shown against a plain background.

Note

- Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be created per image. In whole image view, multiple cropping frames can be created.

→ Adjusting Cropping Frames (ScanGear)

→ Scanning in Advanced Mode
→ Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode

ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.

Scanner Driver Restrictions

When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons. Contact the computer's administrator for help.
Some computers (including laptops) connected to the machine may not resume correctly from standby mode. In that case, restart the computer.
Do not connect two or more scanners or multifunction printers with scanner function to the same computer simultaneously. If multiple scanning devices are connected, you cannot scan from the operation panelor scanner buttons of the machine and also may experience errors while accessing the devices.
Calibration may take time if the machine is connected via USB1.1.
Scanning may fail if the computer has resumed from sleep or standby mode. In that case, follow these steps and scan again.

If your model has no power button, perform Step 2 only.

Turn off the machine.
Exit ScanGear, then disconnect the USB cable from the computer and reconnect it.
Turn on the machine.

If scanning still fails, restart the computer.

ScanGear cannot be opened in multiple applications at the same time. Within an application, ScanGear cannot be opened for the second time when it is already open.
Be sure to close the ScanGear window before closing the application.
When using a network compatible model by connecting to a network, the machine cannot be accessed from multiple computers at the same time.
When using a network compatible model by connecting to a network, scanning takes longer than usual.
Make sure that you have adequate disk space available when scanning large images at high resolutions. For example, at least 300 MB of free space is required to scan an A4 document at 600 dpi in full-color.
ScanGear and WIA driver cannot be used at the same time.
Do not enter the computer into sleep or hibernate state during scanning.

Applications with Restrictions on Use

Some applications may not display the TWAIN user interface. In that case, refer to the application's manual and change the settings accordingly.
Some applications do not support continuous scanning of multiple documents. In some cases, only the first scanned image is accepted, or multiple images are scanned as one image. For such applications, do not scan multiple documents from the ADF (Auto Document Feeder).
To import scanned images into Microsoft Office 2000, first save them using IJ Scan Utility, then import the saved files from the Insert menu.
When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not be scanned correctly.
When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer.
Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry.
When image size is too large (such as when scanning large images at high resolution), your computer may not respond or the progress bar may remain at 0 % depending on the application. In that case, cancel the action (for example by clicking Cancel on the progress bar), then increase the operating system's virtual memory or reduce the image size/resolution and retry. Alternatively, scan the image via IJ Scan Utility first, then save and import it into the application.

Scanning Tips

Positioning Originals (Scanning from Computer)
▶ Network Scan Settings
- IJ Network Scanner Selector EX2 Menu and Setting Screen

Positioning Originals (Scanning from Computer)

This section describes how to load originals on the platen for scanning. If items are not placed correctly they may not be scanned correctly.

CANON PIXMA TS3320 - Positioning Originals (Scanning from Computer) - 1

Important

Be sure to observe the following when loading the original on the platen. Failure to observe the following may cause the scanner to malfunction or the platen glass to break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.
Close the document cover when scanning.

Placing Items

Place items as described below to scan by detecting the item type and size automatically.

CANON PIXMA TS3320 - Placing Items - 1

Important

When scanning by specifying the paper size in IJ Scan Utility or ScanGear (scanner driver), align an upper corner of the item with the corner at the arrow (alignment mark) of the platen.
Photos that have been cut to irregular shapes and items smaller than 1.2 inches (3 cm) square cannot be cropped accurately when scanning.
Reflective disc labels may not be scanned as expected.

Photos, Postcards, Business Cards, and BD/DVD/CD Magazines, Newspapers, and Documents

CANON PIXMA TS3320 - Important - 1

CANON PIXMA TS3320 - Important - 2

CANON PIXMA TS3320 - Important - 3

CANON PIXMA TS3320 - Important - 4

Single item:

Place the item face-down on the platen, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and the item. Portions placed on the diagonally striped area cannot be scanned.

CANON PIXMA TS3320 - Single item: - 1

text_image

A4 LTR

CANON PIXMA TS3320 - Single item: - 2

CANON PIXMA TS3320 - Single item: - 3

CANON PIXMA TS3320 - Single item: - 4

Place the item face-down on the platen and align an upper corner of the item with the corner at the arrow (alignment mark) of the platen. Portions placed on the diagonally striped area cannot be scanned.

CANON PIXMA TS3320 - Single item: - 5

text_image

A4 LTR

CANON PIXMA TS3320 - Single item: - 6

Important

- Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format.

Multiple items:

Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned.

CANON PIXMA TS3320 - Multiple items: - 1

text_image

A A A A A LTR IA4

A : 0.4 inch (1 cm) or more

CANON PIXMA TS3320 - Multiple items: - 2

Note

Place up to 12 items.
Positions of slanted items (10 degrees or less) are corrected automatically.

CANON PIXMA TS3320 - Note - 1

Important

- For the portions in which items cannot be scanned, see Loading Originals.

You can connect your scanner or printer to a network to share it among multiple computers.

Important

- Multiple users cannot scan at the same time.

Note

Complete the network settings of your scanner or printer beforehand by following the instructions on our website.
With network connection, scanning takes longer than USB connection.

Complete the following settings to enable scanning over a network.

Specifying Your Scanner or Printer

Use IJ Network Scanner Selector EX to specify the scanner you want to use. By specifying the scanner, you can scan over a network from your computer.

Important

If the product you want to use is changed with IJ Network Scanner Selector EX, the product used for scanning with IJ Scan Utility changes as well.
If your scanner or printer is not selected in IJ Scan Utility, check that it is selected with IJ Network Scanner Selector EX.
Refer to "IJ Network Scanner Selector EX2 Menu and Setting Screen" for your model from Home of the Online Manual for details.

1. Check that IJ Network Scanner Selector EX is running.

If IJ Network Scanner Selector EX is running, (IJ Network Scanner Selector EX2) appears in the notification area on the desktop. Click ☐ check the hidden icons as well.

Note

- If the icon is not displayed in the notification area on the desktop, follow the procedure below to start.

- Windows 10:

From the Start menu, click (All apps >) Canon Utilities > IJ Network Scanner Selector EX2.

- Windows 8.1:

Click IJ Network Scanner Selector EX2 on the Start screen.

If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select the Search charm, then search for "IJ Network Scanner Selector EX2".

- Windows 7:

From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX2 > IJ Network Scanner Selector EX2.

The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears. In that case, skip ahead to Step 3.

In the notification area on the desktop, right-click (IJ Network Scanner Selector EX2), then select Settings....

The Scan-from-PC Settings screen appears.

Select your scanner or printer from Scanners.

Normally, the MAC address of your scanner or printer is already selected after the network setup. In that case, you do not need to select it again.

Important

- If multiple scanners exist on the network, multiple model names appear. In that case, you can select one scanner per model.

Click OK.

Setting for Scanning with IJ Scan Utility

To scan from IJ Scan Utility using a scanner or printer connected to a network, specify your scanner or printer with IJ Network Scanner Selector EX, then follow the steps below to change the connection status between it and the computer.

Start IJ Scan Utility.
Select "Canon XXX series Network" (where "XXX" is the model name) for Product Name.
Click Settings... to use another scanner connected to a network.
Click (General Settings), then click Select in Product Name.

The Scan-from-PC Settings screen of IJ Network Scanner Selector EX appears.

Select the scanner you want to use and click OK.

In the Settings (General Settings) dialog box, click OK.

The IJ Scan Utility main screen reappears. You can scan via a network connection.

Note

- If your scanner or printer does not appear, check the following, click OK to close the screen, then reopen it and try selecting again.

— MP Drivers is installed
— Network settings of your scanner or printer is completed after installing the MP Drivers
— Network communication between your scanner or printer and computer is enabled

If the problem is still not solved, see Network Communication Problems.

Frequently Asked Questions

CANON PIXMA TS3320 - Frequently Asked Questions - 1
Network

→ Cannot Find Printer on Network
→ Cannot Find Printer while Using Wi-Fi
→ Network Key (Password) Unknown
→ Cannot Print or Connect

For other questions about network, click here.

CANON PIXMA TS3320 - Frequently Asked Questions - 2
Print

Printer Does Not Print
→ Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
→ Printout Results Are Unsatisfactory
→ List of Support Code for Error (Paper Jams)
→ Cannot Print or Connect

CANON PIXMA TS3320 - Frequently Asked Questions - 3
Installation

→ Failed to MP Drivers Installation (Windows)

CANON PIXMA TS3320 - Frequently Asked Questions - 4
Error

→ When Error Occurred
Message (Support Code) Appears

Solve Problems

Printer Does Not Work

Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
→ LCD Is Off
→ USB Connection Problems
→ Cannot Communicate with Printer via USB

Printer Does Not Print

→ Copying/Printing Stops

→ Cannot Print Using AirPrint

→ Printer Prints Slowly

→ Ink Does Not Come Out

→ List of Support Code for Error (Paper Jams)

Printer Does Not Pick up or Feed the Paper/"No Paper" Error

→ Printout Results Are Unsatisfactory

→ Scanning Problems (Windows)

→ Scanning Problems (macOS)

→ Scan Results Are Unsatisfactory (Windows)

→ Scan Results Are Unsatisfactory (macOS)
→ Cannot Print/Scan from Smartphone/Tablet

Cannot Set Correctly (Network)

→ Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)
→ Cannot Find Printer while Using Wi-Fi
Printer Suddenly Stopped Working for Some Reason
→ Network Key (Password) Unknown
→ Forgot Administrator Password of Printer
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Message Appears on Computer During Setup
→ Checking Network Information
→ Restoring to Factory Defaults

Cannot Set Correctly (Installation)

→ Failed to MP Drivers Installation (Windows)
→ Updating MP Drivers in Network Environment (Windows)

Error or Message Appears

→ When Error Occurred
Message (Support Code) Appears
→ List of Support Code for Error
Error Message Appears on PictBridge (Wi-Fi) Compliant Device
→ IJ Scan Utility Error Messages (Windows)
IJ Scan Utility Lite Error Messages (macOS)
→ ScanGear (Scanner Driver) Error Messages (Windows)

Operation Problems

→ Network Communication Problems
→ Printing Problems
→ Problems while Printing/Scanning from Smartphone/Tablet
→ Scanning Problems (Windows)
→ Scanning Problems (macOS)
→ Mechanical Problems
→ Installation and Download Problems
→ Errors and Messages
→ If You Cannot Solve a Problem

Network Settings and Common Problems

Here are frequently asked questions on network. Select a connection method you are using, or you want to use.

CANON PIXMA TS3320 - Network Settings and Common Problems - 1

text_image

Wireless LAN

CANON PIXMA TS3320 - Network Settings and Common Problems - 2

text_image

Wireless Direct

Wireless LAN

Cannot Find Printer

→ Cannot Find Printer while Using Wi-Fi
→ Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)
→ Cannot Proceed beyond Printer Connection Screen
Printer is Not Found by Printer Find Screen of Setup
→ Searching Printer by IP Address or Host Name During Setup
→ Error Occurs During Wi-Fi Setup
→ Detect Same Printer Name
→ Reconfiguration Method of Wi-Fi Connection

Cannot Print or Connect

Printer Suddenly Stopped Working for Some Reason
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
→ Cannot Access to Internet on Wi-Fi from Communication Device
Connecting Printer and Wireless Router Using Easy wireless connect
→ Cannot Connect Smartphone/Tablet to Wireless Router
→ Error Occurs During Wi-Fi Setup
Connects to Another Computer via LAN/Changes from USB to LAN Connection
→ Cannot Print or Connect

LAN Setting Tips/Changing LAN Settings

→ Network Key (Password) Unknown
→ Forgot Administrator Password of Printer
→ Checking Network Information
→ Restoring to Factory Defaults
→ Checking Wireless Router SSID/Key
→ Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
→ Privacy Separator/SSID Separator/Network Separation Function
→ Default Network Settings
Connects to Another Computer via LAN/Changes from USB to LAN Connection
→ Printing Network Settings
→ Reconfiguration Method of Wi-Fi Connection
→ Checking Status Code

Printing/Scanning from Smartphone/Tablet

Connecting Printer and Wireless Router Using Easy wireless connect
→ Cannot Connect Smartphone/Tablet to Wireless Router
→ Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Setting Up Using Smartphone/Tablet
→ Cannot Print/Scan from Smartphone/Tablet
→ Downloading Canon PRINT Inkjet/SELPHY

Problems while Using Printer

→ Message Appears on Computer During Setup
→ Printer Prints Slowly
No Ink Level Appears in Printer Status Monitor (Windows)
→ Packets Are Sent Constantly (Windows)

Wireless Direct

Cannot Print or Connect

Printer Suddenly Stopped Working for Some Reason
→ Cannot Access to Internet on Wi-Fi from Communication Device
→ Cannot Print or Connect

LAN Setting Tips/Changing LAN Settings

→ Network Key (Password) Unknown
→ Forgot Administrator Password of Printer
→ Checking Network Information
→ Restoring to Factory Defaults
→ Default Network Settings
→ Printing Network Settings
→ Reconfiguration Method of Wi-Fi Connection
→ Checking Status Code

Printing from Smartphone/Tablet

→ Cannot Print/Scan from Smartphone/Tablet
→ Downloading Canon PRINT Inkjet/SELPHY

Problems while Using Printer

→ Message Appears on Computer During Setup
→ Printer Prints Slowly
No Ink Level Appears in Printer Status Monitor (Windows)

Network Communication Problems

▶ Cannot Find Printer on Network
▶ Network Connection Problems
▶ Other Network Problems

Cannot Find Printer on Network

While performing printer setup:

Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)
Cannot Proceed beyond Printer Connection Screen

While using printer:

Cannot Find Printer while Using Wi-Fi

Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)

If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen during driver setup, click Redetect and search for the printer again by the IP address on the Search for Printers screen.

If the printer has not been found after searching it by the IP address, check network settings.

CANON PIXMA TS3320 - Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) - 1

text_image

Check Printer Settings The printer could not be detected on the network. If the printer's network setup has not been completed, complete the network setup, and then click Redetect. To learn how to set up the network, click Instructions. Add Port Instructions Redetect Next > Cancel

→ Checking Power Status
→ Checking PC Network Connection
→ Checking Printer's Wi-Fi Settings
→ Checking Wi-Fi Environment
→ Checking Printer's IP Address
→ Checking Security Software Settings
→ Checking Wireless Router Settings

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Power Status

A

Are printer and network device (router, etc.) turned on?

Make sure the printer is turned on.

→ Checking that Power Is On

Make sure network device (router, etc.) is turned on.

If printer or network device is off:

Turn on printer or network device.

It may take a while for the printer and network device to become ready for use once they are turned on. Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer Settings screen to redetect the printer.

If the printer is found, follow the instructions on the screen to continue to set up network communication.

If printer and network device are on:

If the network devices are on, turn them off and on again.

If above does not solve the problem:

→ Checking PC Network Connection

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking PC Network Connection

A

Can you view any web pages on your computer?

Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network.

If you cannot view any web pages:

Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.

After that, configure the computer and network device.

For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their manufacturers.

If you can view web pages after configuring the computer and network device, try to set up the network communication from the beginning.

If you can view web pages, or if above does not solve the problem:

→ Checking Printer's Wi-Fi Settings

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's Wi-Fi Settings

A

Is printer set to allow wireless communication?

Make sure the icon is displayed on the LCD.

CANON PIXMA TS3320 - A - 1

text_image

(↑),11 0 A4

If icon is not displayed:

The printer is not set to allow wireless communication. Turn on wireless communication on the printer.

If icon is displayed:

→ Checking Wi-Fi Environment

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment

A

Is the printer connected to the wireless router?

Check the status of the icon on the LCD to make sure the printer is connected to the wireless router.

CANON PIXMA TS3320 - A - 1

text_image

(↑),|| 0 A4

If is displayed:

- Check wireless router configuration.

After checking the wireless router setting, make sure the printer is not placed far away from the wireless router.

The printer can be up to 50 m (164 ft) from the wireless router indoors. Make sure the printer is close enough to the wireless router to be used.

Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.

In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible.

Note

- Though an antenna is attached to most wireless routers, note that some of them have it inside.

- Check wireless router setting.

The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the wireless router for the printer's destination is configured to use 2.4 GHz bandwidth.

Important

- Note that some wireless routers distinguish network names (SSIDs) by the last alphanumeric character according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game machine).

To check the network name (SSID) of the wireless router the printer is connected to, print the network settings.

→ Printing Network Settings

For details, see the instruction manual supplied with the wireless router or contact the manufacturer.

After taking measures above, click Redetect on the Check Printer Settings screen to redetect the printer.

If the printer is found, follow the instructions on the screen to continue to set up network communication.

If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to the wireless router.

After connecting the printer to the wireless router, set up the network communication from the beginning.

CANON PIXMA TS3320 - Important - 1

text_image

If , , or Is displayed:

→ Checking Printer's IP Address

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's IP Address

A

Is printer's IP address specified correctly?

If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device.

To check the printer's IP address, print out the network settings information.

→ Printing Network Settings

If the IP address is not specified correctly:

See If an error screen appears: and specify the IP address.

If the IP address is specified correctly:

→ Checking Security Software Settings

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Security Software Settings

A

Make sure the firewall does not interfere with setup.

The firewall of your security software or operation system for computer may limit communication between the printer and your computer.

- If a firewall message appears:

If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access.

After allowing the software to access, click Redetect on the Check Printer Settings screen to redetect the printer.

If the printer is found, follow the instructions on the screen to continue to set up network communication.

- If no firewall message appears:

Temporarily disable the firewall and redo the network communication setup.

After the setup is complete, re-enable the firewall.

CANON PIXMA TS3320 - Make sure the firewall does not interfere with setup. - 1

Note

- For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer.

CANON PIXMA TS3320 - Note - 1

If above does not solve the problem:

CANON PIXMA TS3320 - If above does not solve the problem: - 1

Checking Wireless Router Settings

Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wireless Router Settings

A

Check wireless router settings.

Check wireless router network connection settings, such as IP address filtering, MAC address filtering, encryption key, and DHCP function.

Make sure the same radio channel is assigned to the printer and the wireless router.

To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.

In addition, make sure the wireless router you are using is configured to use 2.4 GHz bandwidth.

CANON PIXMA TS3320 - Check wireless router settings. - 1

Important

- Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine) using alphanumeric characters at the end of network name (SSID).

After checking the wireless router settings, click Redetect on the Check Printer Settings screen to redetect the printer.

If the printer is found, follow the instructions on the screen to continue to set up network communication.

Cannot Proceed beyond Printer Connection Screen

A

If you cannot proceed beyond the Printer Connection screen, check the following.

Check1 Make sure USB cable is securely plugged in to printer and computer.

Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.

CANON PIXMA TS3320 - A - 1

natural_image

Technical line drawing of a printer internal structure with cable and connector (no text or symbols)

Important

- Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the instruction manual supplied with the USB cable.

Check2 Follow procedure below to connect printer and computer again.

Important

- For macOS, make sure the lock icon is on the lower left of the Printers & Scanners screen.

If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password are necessary to unlock.)

Unplug USB cable from printer and computer and connect it again.
Make sure no printer operation is in progress and turn off.
Turn on printer.

Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver.

Finish setup.
Turn off printer.
Restart computer.
Make sure you have no application software running.
Click here and perform setup.

CANON PIXMA TS3320 - Important - 1

Check1 Make sure printer is turned on.

If not, make sure the printer is securely plugged in and press ON button to turn on.

The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.

Check2 Check the (Network status) icon on LCD.

CANON PIXMA TS3320 - Important - 2

If the icon is not displayed, press the Network button to enable wireless LAN.

CANON PIXMA TS3320 - Important - 3

If the ____ icon is displayed, see Check 3 or later checking items to make sure whether printer setup is complete or the settings of wireless router to connect are correct.

Check3 Make sure printer setup is complete on the computer.

If it is not, click here and perform setup.

CANON PIXMA TS3320 - Important - 4

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

Check4 Make sure printer and wireless router network settings match.

Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are identical with those of the wireless router.

To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer.

CANON PIXMA TS3320 - Note - 1

Note

- Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz frequency band of the wireless router.

To check the network name (SSID) set for the printer, print out the network setting information.

→ Printing Network Settings

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

Check5 Make sure the printer is not placed too far away from the wireless router.

If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place the printer and wireless router close to each other.

Note

- Though an antenna is attached to most wireless routers, note that some of them have it inside.

Check6 Make sure wireless signal is strong. Monitor signal strength and move printer and wireless router as necessary.

Check the signal strength on the LCD.

→ Indication of LCD

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

Check7 Make sure the computer is connected to the wireless router.

For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer.

Note

- If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.

Check8 Make sure Enable bidirectional support is selected in the Ports sheet of the Printer properties dialog box. (Windows)

If not, select it to enable bidirectional support.

Check9 Make sure security software's firewall is off.

If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.

If you are using any programs that switch between network environments, check their settings. Some programs use a firewall by default.

Check10 If printer is connected to an AirPort Base Station via LAN, make sure you use alphanumeric characters for network name (SSID). (macOS)

If the problem is not resolved, click here and redo setup.

Network Connection Problems

Printer Suddenly Stopped Working for Some Reason
▶ Network Key (Password) Unknown
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings

Printer Suddenly Stopped Working for Some Reason

→ Cannot Connect to a Printer after Network Configuration Changes
→ Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
→ Cannot Connect to a Printer through Wireless Direct
→ Cannot Print/Scan through Network

CANON PIXMA TS3320 - Printer Suddenly Stopped Working for Some Reason - 1

Cannot Connect to a Printer after Network Configuration Changes

CANON PIXMA TS3320 - Cannot Connect to a Printer after Network Configuration Changes - 1

It may take a while for the computer to obtain an IP address, or you may need to restart your computer. Make sure the computer has obtained a valid IP address, and try again to find the printer.

CANON PIXMA TS3320 - Cannot Connect to a Printer after Network Configuration Changes - 2

Cannot Connect to a Printer via Wireless LAN (Wi-Fi)

CANON PIXMA TS3320 - Cannot Connect to a Printer via Wireless LAN (Wi-Fi) - 1

Check1 Check the power status of printer, network devices (e.g. wireless router), and smartphone/tablet.

Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode, etc.) or to update the wireless router firmware.

For details, contact the manufacturer of your wireless router.

Check2 Can you view any web pages on your computer?

Make sure your computer is connected to the wireless router properly.

For more on checking computer settings or connection status, see the instruction manual supplied with the computer or contact the manufacturer.

Check3 Is the printer connected to the wireless router?

Use the icon on the LCD to check the connection status between the printer and wireless router. If the icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.

CANON PIXMA TS3320 - Check3 Is the printer connected to the wireless router? - 1

Check4 Make sure the printer and wireless router network settings match.

Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are identical with those of the wireless router.

To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer.

Note

- Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz frequency band of the wireless router.

To check the current network settings of the printer, print out the network setting information.

→ Printing Network Settings

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

Check5 Make sure the printer is not placed too far away from the wireless router.

If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place the printer and wireless router close to each other.

Note

- Though an antenna is attached to most wireless routers, note that some of them have it inside.

Check6 Make sure wireless signal is strong. Monitor signal status and move printer and wireless router as necessary.

Check the signal strength on the LCD.

→ Indication of LCD

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

Check7 Make sure of the Wi-Fi channel numbers used for your computer.

You need to have the same Wi-Fi channel number that you are using for the wireless router as your computer. It is normally set in the way that you can use all the Wi-Fi channels. However, when the channels that you are using are restricted, the Wi-Fi channels do not match.

See the instruction manual provided with your computer and check the Wi-Fi channel number available for your computer.

Check8 Make sure channel set on wireless router is a usable channel as confirmed in Check 7.

If it is not, change the channel set on the wireless router.

Check9 Make sure security software's firewall is off.

If you are using any programs that switch between network environments, check their settings. Some programs use a firewall by default.

Check10 If printer is connected to an AirPort Base Station via LAN, make sure you use alphanumeric characters for network name (SSID). (macOS)

If the problem is not resolved, click here and redo setup.

- Positioning:

Place the printer and wireless router where there are no obstacles between them.

CANON PIXMA TS3320 - Check10 If printer is connected to an AirPort Base Station via LAN, make sure you use alphanumeric characters for network name (SSID). (macOS) - 1

Cannot Connect to a Printer through Wireless Direct

CANON PIXMA TS3320 - Cannot Connect to a Printer through Wireless Direct - 1

Check1 Check the power status of printer and other devices (smartphone or tablet).

Turn on the printer or devices.

If the power is already turned on, cycle the power switch.

Check2 Check printer settings.

CANON PIXMA TS3320 - Check2 Check printer settings. - 1

Make sure the (Direct) icon is displayed on the LCD.

If not, press the Direct button to enable Wireless Direct.

Check3 Check the settings of your device (smartphone/tablet).

Make sure Wi-Fi is enabled on your device.

For details, refer to your device's instruction manual.

Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet).

Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for devices.

Check the destination on your device.

For details, refer to your device's instruction manual or visit the manufacturer's website.

To check the network name (SSID) for Wireless Direct specified for the printer, print out the network setting information of the printer.

→ Printing Network Settings

Check5 Have you entered the proper password specified for the Wireless Direct?

To check the password specified for the printer, print out the network setting information of the printer.

→ Printing Network Settings

Check6 Make sure the printer is not placed too far away from the device.

If the distance between the printer and device is too far, wireless communication becomes poor. Place the printer and device close to each other.

Check7 Make sure 5 devices are already connected.

Wireless Direct does not allow more than 5 devices to be connected.

CANON PIXMA TS3320 - Check7 Make sure 5 devices are already connected. - 1

Cannot Print/Scan through Network

CANON PIXMA TS3320 - Cannot Print/Scan through Network - 1

Check1 Make sure the computer is connected to the wireless router.

For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer.

Check2 If MP Drivers are not installed, install them. (Windows)

Click here and install the MP Drivers.

Check3 When using Wi-Fi, make sure wireless router does not restrict which

computers can access it.

For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its manufacturer.

CANON PIXMA TS3320 - Check3 When using Wi-Fi, make sure wireless router does not restrict which - 1

Note

- To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC Address.

WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect
Setting an Encryption Key

CANON PIXMA TS3320 - Note - 1

WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ect

CANON PIXMA TS3320 - WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ect - 1

For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.

CANON PIXMA TS3320 - WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ect - 2

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

CANON PIXMA TS3320 - Note - 1

Setting an Encryption Key

CANON PIXMA TS3320 - Setting an Encryption Key - 1

For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.

CANON PIXMA TS3320 - Setting an Encryption Key - 2

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is compatible with WPA/WPA2, you can also use WPA2 or WPA.

• Using WPA/WPA2 (Windows)

The authentication method, Wi-Fi password, and dynamic encryption type must be identical among the wireless router, the printer, and your computer.

Enter the Wi-Fi password configured on the wireless router.

Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method.

For details, see If WPA/WPA2 Details Screen Appears.

Note

- This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).

- Using WEP

The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer.

To communicate with a wireless router that generates a password automatically, you must set the printer to use the password generated by the wireless router.

- For Windows:

When the WEP Details screen appears after you click Search... on the Network Settings (Wi-Fi) screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password length, format, and the password to use.

For details, see If WEP Details Screen Appears.

Note

- If the printer is connected to an AirPort Base Station via LAN:

If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility.

— Select 64 bit if WEP 40 bit is selected for password length in AirPort Base Station.
- Select 1 for the password to use. Otherwise, computer will not be able to communicate with printer via the wireless router.

Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings

A

When you replace a wireless router, redo the network setup for the printer according to the replaced one. Click here and perform setup.

Note

IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
→ Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

If this does not solve the problem, see below.

→ Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router
With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router

CANON PIXMA TS3320 - Note - 1

Cannot Communicate with Printer After Enabling MAC/IP Addressing or Encryption Key on Wireless Router

A

Check1 Check wireless router setting.

To check the wireless router setting, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure the computer and the wireless router can communicate with each other under this setting.

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MAC addresses or IP addresses for computer, network device, and printer are registered.

Check3 If using WPA/WPA2 key or a password, make sure encryption key for computer, network device, and printer matches key set for wireless router.

The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer.

For details, see Setting an Encryption Key.

CANON PIXMA TS3320 - Check1 Check wireless router setting. - 1

With Encryption On, Cannot Communicate with Printer Afterging Encryption Type at Wireless Router

CANON PIXMA TS3320 - With Encryption On, Cannot Communicate with Printer Afterging Encryption Type at Wireless Router - 1

If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer.

Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router

Checking Network Information

→ Checking Printer IP Address or MAC Address
→ Checking Computer IP Address or MAC Address
→ Checking Communication Between the Computer, the Printer, and the Wireless Router
→ Checking Network Setting Information

CANON PIXMA TS3320 - Checking Network Information - 1

Checking Printer IP Address or MAC Address

CANON PIXMA TS3320 - Checking Printer IP Address or MAC Address - 1

To check the printer's IP Address or MAC address, print out the network settings information.

→ Printing Network Settings

For Windows, you can check the network setting information on the computer screen.

Canon IJ Network Device Setup Utility Screen

CANON PIXMA TS3320 - Checking Printer IP Address or MAC Address - 2

Checking Computer IP Address or MAC Address

CANON PIXMA TS3320 - Checking Computer IP Address or MAC Address - 1

To check the IP Address or MAC address of your computer, follow the instructions below.

- For Windows:

Select Command Prompt as shown below.

In Windows 10, right-click Start and select Command Prompt.

In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm and search for "Command Prompt".

In Windows 7, click Start > All Programs > Accessories > Command Prompt.

Enter "ipconfig/all" and press Enter.

The IP address and MAC address of your computer appear. If your computer is not connected to a network, the IP address does not appear.

- For macOS:

Select System Preferences from Apple menu, and then click Network.
Make sure network interface used by computer is selected, and then click Advanced.

When you are using Wi-Fi on your computer, make sure Wi-Fi is selected as network interface.

When you are using wired LAN, make sure Ethernet is selected.

Click TCP/IP to check the IP address, or click Hardware to check the MAC address.

CANON PIXMA TS3320 - - For macOS: - 1

Checking Communication Between the Computer, the Printer, and the less Router

CANON PIXMA TS3320 - Checking Communication Between the Computer, the Printer, and the less Router - 1

Perform a ping test to check if communication is taking place.

- For Windows:

Select Command Prompt as shown below.

In Windows 10, right-click Start and select Command Prompt.

In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm and search for "Command Prompt".

In Windows 7, click Start > All Programs > Accessories > Command Prompt.

Type the ping command and press Enter.

The ping command is as follows: ping XXX.XXX.XXX.XXX

"XXX.XXX.XXX.XXX" is the IP address of the target device.

If communication is taking place, a message like the one shown below appears.

Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255

If Request timed out appears, communication is not taking place.

- For macOS:

Start Network Utility as shown below.

Select Computer from Go menu of Finder, double-click Macintosh HD > System > Library > CoreServices > Applications > Network Utility.

Click Ping.
Make sure Send only XX pings (XX are numbers) is selected.
Enter IP address of target printer or target wireless router in Enter the network address to ping.
Click Ping.

"XXX.XXX.XXX.XXX" is the IP address of the target device.

A message such as the following appears.

64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms

--- XXX.XXX.XXX.XXX ping statistics ---

3 packets transmitted, 3 packets received, 0% packet loss

If "100% packet loss" appears, communication is not taking place. Otherwise, computer is communicating with target device.

CANON PIXMA TS3320 - - For macOS: - 1

Checking Network Setting Information

CANON PIXMA TS3320 - Checking Network Setting Information - 1

To check the printer's network settings information, print out the network settings information.

→ Printing Network Settings

CANON PIXMA TS3320 - Checking Network Setting Information - 2

Important

- Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, Click here and redo setup.

Press the Setup button until "11" appears on the LCD and press the Black button or the Color button.

The network settings are initialized.

Problems while Printing/Scanning from Smartphone/Tablet

Cannot Print/Scan from Smartphone/Tablet

If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer.

Check the cause of your problem according to the connection method.

→ Cannot Communicate with Printer over Wireless LAN
→ Cannot Communicate with Printer while It Is in Wireless Direct

Note

- For problems on printing with other connection methods or more on performing settings of each connection method:

→ Using PIXMA/MAXIFY Cloud Link
→ Printing with Google Cloud Print
→ Printing from iOS Device (AirPrint)

CANON PIXMA TS3320 - Note - 1

Cannot Communicate with Printer over Wireless LAN

A

If your smartphone/tablet cannot communicate with the printer, check the following.

Check1 Check the power status of printer, network devices (e.g. wireless router), and smartphone/tablet.

Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode, etc.) or to update the wireless router firmware.

For details, contact the manufacturer of your wireless router.

Check2 Check the settings of your device (smartphone/tablet).

Make sure Wi-Fi is enabled on your device.

For details, refer to your device's instruction manual.

Check3 Is the printer connected to the wireless router?

Use the icon on the LCD to check the connection status between the printer and wireless router. If the icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.

CANON PIXMA TS3320 - A - 1

Check4 Are network settings of printer identical with those of wireless router?

Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are identical with those of the wireless router.

To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer.

To check the current network settings of the printer, print out the network setting information.

→ Printing Network Settings

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

Check5 Are network settings of your smartphone/tablet identical with those of wireless router?

Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are identical with those of the wireless router.

To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.

If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router.

Check6 Make sure the printer is not placed too far away from the wireless router.

If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place the printer and wireless router close to each other.

Note

- Though an antenna is attached to most wireless routers, note that some of them have it inside.

Check7 Make sure wireless signal is strong. Monitor signal status and move printer and wireless router as necessary.

Check the signal strength on the LCD.

→ Indication of LCD

CANON PIXMA TS3320 - Check7 Make sure wireless signal is strong. Monitor signal status and move printer and wireless router as necessary. - 1

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

- For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

CANON PIXMA TS3320 - Note - 1

Cannot Communicate with Printer while It Is in Wireless Direct

CANON PIXMA TS3320 - Cannot Communicate with Printer while It Is in Wireless Direct - 1

If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.

Check1 Check the power status of printer and other devices (smartphone or tablet).

Turn on the printer or devices.

If the power is already turned on, cycle the power switch.

Check2 Is Wireless Direct enabled?

Make sure the L(Direct) icon displayed on the LCD.

If not, press the Direct button to enable Wireless Direct.

Check3 Check the settings of your device (smartphone/tablet).

Make sure Wi-Fi is enabled on your device.

For details, refer to your device's instruction manual.

Check4 Make sure printer is selected as connection for device (e.g. smartphone or

tablet).

Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for devices.

Check the destination on your device.

For details, refer to your device's instruction manual or visit the manufacturer's website.

To check the network name (SSID) for Wireless Direct specified for the printer, print out the network setting information of the printer.

→ Printing Network Settings

Check5 Have you entered the proper password specified for the Wireless Direct?

To check the password specified for the printer, print out the network setting information of the printer.

→ Printing Network Settings

Check6 Make sure the printer is not placed too far away from the device.

If the distance between the printer and device is too far, wireless communication becomes poor. Place the printer and device close to each other.

Check7 Make sure 5 devices are already connected.

Wireless Direct does not allow more than 5 devices to be connected.

Printing Problems

Printer Does Not Print
Ink Does Not Come Out
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
▶ Printout Results Are Unsatisfactory

A

Check1 Make sure printer is turned on.

If not, make sure the printer is securely plugged in and press ON button to turn on.

The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.

Note

- If you are printing large data such as photos or other graphics, printing may take longer to start. The ON lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.

Check2 Make sure printer is properly connected to computer.

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following:

If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device.
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.

If you use the printer over a LAN, make sure the printer is correctly set up for network use.

→ Cannot Find Printer while Using Wi-Fi

Note

- IJ Network Device Setup Utility allows you to diagnose and repair the network status.

Select the link below to download IJ Network Device Setup Utility and install it.

→ Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

— For Windows:

Starting Up IJ Network Device Setup Utility

- For macOS:

Starting Up IJ Network Device Setup Utility

Check3 Make sure paper settings match information set for rear tray.

If the paper settings do not match the information set for the rear tray, an error code appears on the LCD and message appears on the computer.

→ When Error Occurred

Check4 If printing from a computer, delete unnecessary print jobs.

- For Windows:

→ Deleting the Undesired Print Job

- For macOS:

→ Deleting the Undesired Print Job

Check5 Is your printer's printer driver selected when printing?

The printer will not print properly if you are using a printer driver for a different printer.

- For Windows:

Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.

Note

- If multiple printers are registered to your computer, set your printer as default printer to make the one selected by default.

- For macOS:

Make sure your printer's name is selected in Printer in the Print dialog.

Note

- If multiple printers are registered to your computer, select Set as Default Printer from System Preferences > Printers & Scanners for a printer to make the one selected by default.

Check6 Are you trying to print a large data file? (Windows)

If you are trying to print a large date file, it takes a long time to start printing.

If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on the Print Options dialog box.

For details, refer to Page Setup Tab Description.

Important

Selecting On for Prevention of Print Data Loss may reduce print quality.
• After printing is completed, select Off for Prevention of Print Data Loss.

Check7 If printing from your computer, restart the computer.

Restart the computer and try printing again.

A

Check1 Make sure of the estimated ink levels in the FINE cartridges.

Replace empty FINE cartridges with new ones.

→ Replacing a FINE Cartridge

Check2 Is the FINE cartridge installed properly?

If the FINE cartridge is not installed securely, ink may not be ejected correctly.

Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.

Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.

CANON PIXMA TS3320 - A - 1

text_image

Technical diagram showing mechanical assembly with highlighted component and directional arrows indicating motion or flow

After confirming that the FINE cartridge is installed properly, close the cover.

Check3 Are the print head nozzles clogged?

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.

- If nozzle check pattern is not printed correctly:

After performing the print head cleaning, print the nozzle check pattern and examine the pattern.

- If problem is not resolved after performing print head cleaning twice:

Perform print head deep cleaning.

If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. When you turn the printer off, do not unplug it from the power supply.

- If problem is not resolved after performing print head deep cleaning twice:

Ink may have run out. Replace the FINE cartridge.

Printer Does Not Pick up or Feed the Paper/"No Paper" Error

A

Check1 Make sure paper is loaded.

Loading Paper

Check2 When loading paper, consider the following.

When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load limit.

However, paper may not feed correctly at the maximum capacity, depending on the type of paper or environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of paper you load at a time to less than half of the paper load limit.

• Always load the paper in portrait orientation, regardless of the printing orientation.
- When you load the paper, load the paper with the print side facing UP. Align the paper stack against the right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack.

Loading Paper

Check3 Is paper too thick or curled?
→ Unsupported Media Types

Check4 Make sure media type and paper size settings match with loaded paper.

Check5 Make sure that there are not any foreign objects in the rear tray.

CANON PIXMA TS3320 - A - 1

natural_image

Line drawing of a printer with an inset showing the internal structure (no text or symbols)

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.

If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object.

CANON PIXMA TS3320 - A - 2

natural_image

Line drawing of a printer with a paper feeding into a rack, showing the process with a hand holding a pen (no text or symbols present)

Check6 Clean paper feed roller.

→ Cleaning Paper Feed Rollers

If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

A

If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first.

Check1 Do page size and media type settings match size and type of loaded paper?

If these settings do not match, it is not possible to obtain the proper result.

If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.

Also, if you print with an incorrect paper type setting, the printed surface may be scratched.

In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper.

The method for checking the paper and print quality settings differs depending on what you are using your printer for.

- Copying:

Check the settings using the operation panel.

→ Making Copies on Plain Paper
→ Copying on Photo Paper

- Printing from your computer

Check the settings using the printer driver.

→ Basic Printing Setup

- Printing from a PictBridge (Wi-Fi) compliant device.

Check the settings on your PictBridge (Wi-Fi) compliant device or using the operation panel.

→ PictBridge (Wi-Fi) Print Settings

- Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY

Check the settings on Canon PRINT Inkjet/SELPHY.

→ Print Photos from Your Smartphone

Check2 Make sure appropriate print quality is selected (see list above).

Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing.

CANON PIXMA TS3320 - Check2 Make sure appropriate print quality is selected (see list above). - 1

Note

- When printing from a PictBridge (Wi-Fi) compliant device, set the print quality setting using the operation panel.

This setting cannot be made on the PictBridge (Wi-Fi) compliant device.

Check3 If problem is not resolved, check also the sections below.

If Printed Paper Has Been Discolored

Colors may fade with time if the printed paper is left for a long period of time.

After printing, dry the paper sufficiently, avoid high temperatures, high humidity, and direct sunlight, and store or display indoors at room temperature and normal humidity.

To avoid direct exposure to air, we recommend that you store the paper in an album, plastic folder, photo frame, etc.

CANON PIXMA TS3320 - If Printed Paper Has Been Discolored - 1

Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines

CANON PIXMA TS3320 - Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines - 1

Printing Is Blurry

CANON PIXMA TS3320 - Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines - 2

text_image

ABCD

CANON PIXMA TS3320 - Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines - 3

Colors Are Wrong

CANON PIXMA TS3320 - Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines - 4

natural_image

Two-panel image showing a blue sky with two tall trees and a pink sunset over a lake, alongside a colorful autumn landscape with tall trees and a winding path.

CANON PIXMA TS3320 - Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines - 5

natural_image

Two photos of giraffes in a savanna, one with tall stripes and the other with green foliage (no text or symbols visible)

CANON PIXMA TS3320 - Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines - 6

natural_image

Two children in outdoor setting, one looking upward and one with hands near mouth (no text or symbols visible)

CANON PIXMA TS3320 - Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines - 7

White Streaks Appear

CANON PIXMA TS3320 - White Streaks Appear - 1

natural_image

Illustration of three pink lotus flowers with green stems against a light blue background (no text or symbols)

A

Check1 Check paper and print quality settings.

→ Printout Results Are Unsatisfactory

Check2 Make sure of the estimated ink levels in the FINE cartridges.

Replace empty FINE cartridges with new ones.

→ Replacing a FINE Cartridge

Check3 Are the print head nozzles clogged?

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.

- If nozzle check pattern is not printed correctly:

After performing the print head cleaning, print the nozzle check pattern and examine the pattern.

- If problem is not resolved after performing print head cleaning twice:

Perform print head deep cleaning.

- If problem is not resolved after performing print head deep cleaning twice:

Ink may have run out. Replace the FINE cartridge.

Check4 When using paper with one printable surface, check the correct printable side of the paper.

Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.

Load paper with the printable side facing up.

Refer to the instruction manual supplied with the paper for detailed information on the printable side.

Check5 Is the FINE cartridge installed properly?

If the FINE cartridge is not installed securely, ink may not be ejected correctly.

Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.

Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.

CANON PIXMA TS3320 - Check5 Is the FINE cartridge installed properly? - 1

text_image

Technical diagram showing mechanical assembly with highlighted component and directional arrows indicating motion or force

After confirming that the FINE cartridge is installed properly, close the cover.

- When copying, see also the sections below:

Check6 Is platen glass dirty?

Clean the platen glass.

→ Cleaning Platen and Document Cover

Check7 Make sure original is properly loaded on platen.

When you load the original on the platen, load it with the side to be copied facing down.

Loading Originals

Check8 Did you copy a printout done by this printer?

If you use a printout done by this printer as the original, print quality may be reduced depending on the condition of the original.

Reprint from the computer if you can reprint from it.

A

Check1 Is nozzle check pattern printed properly?

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.

- If nozzle check pattern is not printed correctly:

After performing the print head cleaning, print the nozzle check pattern and examine the pattern.

- If problem is not resolved after performing print head cleaning twice:

Perform print head deep cleaning.

- If problem is not resolved after performing print head deep cleaning twice:

Ink may have run out. Replace the FINE cartridge.

Check2 When a FINE cartridge runs out of ink, replace it with a new one.

Check3 Is FINE cartridge installed properly?

If the FINE cartridge is not installed securely, ink may not be ejected correctly.

Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.

Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.

CANON PIXMA TS3320 - A - 1

text_image

Technical diagram showing mechanical assembly with highlighted component and blue directional arrows indicating motion or force

After confirming that the FINE cartridge is installed properly, close the cover.

Note

- Printed colors may not match screen colors due to basic differences in the methods used to produce colors. Color control settings and environmental differences can also affect how colors appear on the screen. Therefore, colors of printing results may be different from those on the screen.

CANON PIXMA TS3320 - Note - 1

Lines Are Misaligned/Distorted

CANON PIXMA TS3320 - Lines Are Misaligned/Distorted - 1

text_image

Image showing a document with vertical lines and a large letter 'A' in the center, likely representing a document or text page.

CANON PIXMA TS3320 - Lines Are Misaligned/Distorted - 2

Check1 Check paper and print quality settings.

→ Printout Results Are Unsatisfactory

Check2 Perform print head alignment.

If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position.

→ Aligning the Print Head

CANON PIXMA TS3320 - Lines Are Misaligned/Distorted - 3

Note

- For Windows, if the problem is not resolved after performing the print head alignment, perform print head alignment manually from your computer.

→ Adjusting Print Head Position Manually

Check3 Increase print quality and try printing again.

Increasing the print quality may improve the print result.

CANON PIXMA TS3320 - Note - 1

Paper Is Smudged / Printed Surface Is Scratched

CANON PIXMA TS3320 - Paper Is Smudged / Printed Surface Is Scratched - 1

Paper Is Smudged

CANON PIXMA TS3320 - Paper Is Smudged - 1

natural_image

Illustration of three pink dandelion flowers with green stems against a light background (no text or symbols)

CANON PIXMA TS3320 - Paper Is Smudged - 2

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Illustration of pink lotus flowers with green stems and leaves against a light background (no text or symbols)

Smudged Edges Smudged Surface

CANON PIXMA TS3320 - Paper Is Smudged - 3

Printed Surface Is Scratched

CANON PIXMA TS3320 - Paper Is Smudged - 4

Check1 Check paper and print quality settings.

→ Printout Results Are Unsatisfactory

Check2 Check paper type.

Make sure you are using the right paper for what you are printing.

→ Supported Media Types

Check3 Correct curl before loading paper.

We recommend putting unused paper back into the package and storing it flat.

- Plain Paper

Turn the paper over and reload it to print on the other side.

• Other Paper such as envelope

If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl.

CANON PIXMA TS3320 - Paper Is Smudged - 5

text_image

Roll up paper in opposite direction to paper curl as shown below.

CANON PIXMA TS3320 - Paper Is Smudged - 6

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Diagram showing a document being rotated by blue arrows and a tilted rectangle (no text or symbols)

Check that paper is now flat.

We recommend printing curl-corrected paper one sheet at a time.

CANON PIXMA TS3320 - Paper Is Smudged - 7

Note

- Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing. This may improve the print result.

CANON PIXMA TS3320 - Note - 1

text_image

B C B C

(B) Print side

We recommend feeding paper that has been curled outward one sheet at a time.

Check4

If intensity is set high, reduce intensity setting and try printing again. (Windows)

If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion.

Check the intensity setting in the printer driver.

→ Adjusting Intensity

Check5

Is platen glass dirty?

Clean the platen glass.

→ Cleaning Platen and Document Cover

Check6

Is paper feed roller dirty?

Clean paper feed roller.

CANON PIXMA TS3320 - Check6 - 1

Cleaning Paper Feed Rollers

Check7 Is inside of printer dirty?

During duplex printing, ink may stain the inside of the printer, smudging the printout.

Perform bottom plate cleaning to clean inside of printer.

→ Cleaning Inside the Printer (Bottom Plate Cleaning)

Note

- To prevent staining inside the printer, be sure to set the correct paper size.

Check8 Set longer ink drying time.

This allows the printed surface to dry, preventing smudges and scratches.

- For Windows:

Check that printer is turned on.
Open Canon IJ Printer Assistant Tool.

→ Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)

Select Custom Settings.
Drag Ink Drying Wait Time slide bar to set the wait time and select OK.
Check message and select OK.

- For macOS:

Set the waiting time using Remote UI.

→ Opening Remote UI for Maintenance

Scanning Problems (Windows)

Scanning Problems

Scanner Does Not Work
▶ ScanGear (Scanner Driver) Does Not Start

A

Check 1 Make sure that your scanner or printer is turned on.

Check 2 Connect the USB cable to a different USB port on the computer.

Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.

Check 4 With network connection, check the connection status and reconnect as needed.

Check 5 Restart the computer.

A

Check 1 Make sure MP Drivers is installed.

If not installed, install MP Drivers from the Setup CD-ROM or our website.

Check 2 Select your scanner or printer on the application's menu.

CANON PIXMA TS3320 - A - 1

Important

- If your scanner or printer name is displayed multiple times, select the one that does not include WIA.

CANON PIXMA TS3320 - Important - 1

Note

The operation may differ depending on the application.
Use the WIA driver when scanning from a WIA-compliant application.

→ Scanning with WIA Driver

Check 3 Make sure that the application supports TWAIN.

You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.

Check 4 Scan and save images with IJ Scan Utility and open the files in your application.

Mechanical Problems

Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
USB Connection Problems
▶ Cannot Communicate with Printer via USB

A

Check1 Press ON button.

Check2 Make sure power plug is securely connected to printer, and then turn on again.

Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn

on again.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

A

Check If printer is set to turn off automatically after a certain time, disable this setting.

If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.

- To disable the setting from the operation panel:

Make sure printer is turned on.
Press the Setup button repeatedly until "13" appears on LCD.
→ Indication of LCD
Press the Black button.

The setting to shut off the power automatically is disabled.

- To disable the setting from the computer:

For Windows, use Canon IJ Printer Assistant Tool to disable the setting.

Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.

Open Canon IJ Printer Assistant Tool.
→ Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
Select Auto Power.
Select Disable for Auto Power Off.
Select OK.
Select OK on the displayed screen.

The setting to shut off the power automatically is disabled.

Note

- See below for details on how to disable the setting from ScanGear (scanner driver).

→ Scanner Tab

A

Make sure of the checking item below when you find one of the followings.

Printing or scanning is slow.
Hi-Speed USB connection does not work.
A message such as "This device can perform faster" appears. (Windows)

CANON PIXMA TS3320 - A - 1

Note

- If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed.

Check Check following to make sure your system environment supports Hi-Speed USB connection.

Does the USB port on your computer support Hi-Speed USB connection?
Does the USB cable or the USB hub support Hi-Speed USB connection?

Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10 feet / 3 meters or so.

- Is the Hi-Speed USB driver working properly on your computer?

Make sure the latest Hi-Speed USB driver is working properly and obtain and install the latest version of the Hi-Speed USB driver for your computer, if necessary.

CANON PIXMA TS3320 - Check Check following to make sure your system environment supports Hi-Speed USB connection. - 1

Important

- For more information, contact the manufacturer of your computer, USB cable, or USB hub.

Cannot Communicate with Printer via USB

A

Check1 Make sure printer is turned on.

Check2 Connect USB cable properly.

As the illustration below, the USB port is at the back of the printer.

CANON PIXMA TS3320 - A - 1

natural_image

Technical line drawing of a printer internal structure with cable and connector (no text or symbols)

CANON PIXMA TS3320 - A - 2

Important

- Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the instruction manual supplied with the USB cable.

Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the

Printer properties dialog box. (Windows)

If not, select it to enable bidirectional support.

→ Opening Printer Driver's Setup Screen

Installation and Download Problems

Failed to MP Drivers Installation (Windows)
▶ Updating MP Drivers in Network Environment (Windows)

A

If you cannot get past the Printer Connection screen:
→ Other cases:

If you cannot get past the Printer Connection screen:

CANON PIXMA TS3320 - If you cannot get past the Printer Connection screen: - 1

text_image

Canon series Printer Connection Connect the printer and the computer using the USB cable. Make sure that the printer is turned on. Canon series Unable to detect the printer. Click [Troubleshooting], and check the correction procedure. Troubleshooting Cancel Troubleshooting Cancel

→ Cannot Proceed beyond Printer Connection Screen

Other cases:

If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers.

→ Deleting the Unnecessary MP Drivers

Click here and install the MP Drivers.

Note

- If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers. Restart your computer and then reinstall the drivers.

Updating MP Drivers in Network Environment (Windows)

A

Download the latest MP Drivers.

Download the latest MP Drivers for your model on the download page of the Canon website.

Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded. In the connection method selection screen, select Use the printer with Wi-Fi connection. The printer is detected automatically in the network.

Make sure the printer was found, and install the MP Drivers following the on-screen instructions.

Note

- The network settings on the printer are not affected, so the printer can be used on the network without redoing settings.

Errors and Messages

When Error Occurred
Message (Support Code) Appears

When Error Occurred

If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message.

When an error occurs, a message appears on the computer screen and an error code on the LCD. For some errors, a support code (error number) appears.

When a Support Code and a message are displayed on the computer screen (Windows):

CANON PIXMA TS3320 - When a Support Code and a message are displayed on the computer screen (Windows): - 1

text_image

Canon series - USB005 Support Code : 1000 Paper has run out. 1. Load paper into the rear tray correctly. 2. Press the printer's OK button.

Error Persets

Cancel Printing

When an error code is displayed on the printer's LCD:

• The Alarm lamp lights up and an error code appears.

CANON PIXMA TS3320 - When an error code is displayed on the printer's LCD: - 1

text_image

(0) i 8 (0+1),11 E A4

- The ON lamp and Alarm lamp flash alternately and an error code appears.

CANON PIXMA TS3320 - When an error code is displayed on the printer's LCD: - 2

text_image

Camera menu interface with icons for light source, image, brightness, and power settings

The error code appears on the LCD one by one.

If the error code is "E03":

CANON PIXMA TS3320 - When an error code is displayed on the printer's LCD: - 3

text_image

(1),11 E A4 (1),11 0 A4 (1),11 3 A4

Check the error code on the LCD and the support code corresponding with it. See the table below for details.

Error Code	Support Code	CauseAction
E02 1000		Printer is out of paper.	• If the printer is out of paper: ➡ 1000• If you are performing manual duplex printing:
	3442	Printing one side is complete if you are performing manual duplex printing.
	3443
	34443445		Prepare to print the other side following the instructions on the computer screen.
E03 1203	1300	Cover is opened during printing.Paper is jammed when feeding paper from rear tray.	If the cover is open:1203If paper is jammed:1300
E04 168A FINE cartridge is not installed. 168A			→ _
E05 1401	140314301485	Ink cartridge cannot be recognized. Check the following.if the color FINE cartridge is installed on the left side properlyif the black FINE cartridge is installed on the right side properlyModel number of each FINE cartridgeIf the above does not resolve the problem, replace the FINE cartridge with a new one.Replacing a FINE Cartridge
E08 1700	17011712171317141715	Ink absorber is almost full. 1700	→ _17011712171317141715
E09 1890 Shipping tape or protective material may still be attached to FINE cartridge holder.			→ 1890
E11 4102	4103	Cannot perform printing with current print settings.	→ 41024103
E12 4100 Specified data cannot be printed. 4100			→
E13 1686 The ink may have run out. 1686			→ _
E14 1684 The ink cartridge cannot be recognized. 1684			→
E15 1682 FINE cartridge cannot be recognized. 1682			→ _
E16 1688 The ink has run out. 1688			→ _
E23 3446 IP address and subnet mask are conflicting. 3446			→
E31 – Failed in Wi-Fi setup. Press the printer's OK button to resolve the error.If you are performing setup with WPS:1. Check the security settings and perform setup again.
			2. Perform setup using another setup method.
E32	-	Cannot find a wireless router during setup.	Press the printer's OK button to resolve the error.Perform Wi-Fi setup again.
E33 - Cannot connect because multiple wireless routers are connecting to the printer.			Press the printer's OK button to resolve the error.Perform Wi-Fi setup again after a while (about 2 minutes).If the above does not resolve the problem, refer to the instruction manual supplied with the wireless router.
E34 3440 Easy wireless connect has failed. 3440			→
E36 3441 Easy wireless connect has failed. 3441			→
E37 - Failed in Wi-Fi setup. Press the printer's OK button to resolve the error.Turn off the wireless router and turn it back on, and then perform setup again.If the above does not resolve the problem, refer to the instruction manual supplied with the wireless router and check the settings.
E38 - Cannot connect to a wireless router.Cannot change the LAN settings.			Press the printer's OK button to resolve the error.Check the following.if the printer's Wi-Fi is enabledif you select a proper wireless router to connectif the password you entered is correctif the specified network name (SSID) is correctAfter checking the above, turn off the wireless router and turn it on again.You cannot change LAN settings while you are using LAN. Change them when you are not using LAN.
E39 495A An error occurred while communicating via Wi-Fi or while in standby.			→ 495A
E45 - Cannot connect to network. Press the printer's OK button to resolve the error.Check the LAN connection and network settings.Connection may be successful after a while.
E46 – Cannot connect to	Internet. Press the printer's OK button to resolve	the error.Check the wireless router settings.
E47 – Cannot connect to	server. Press the printer's OK button to resolve the	the error and perform operations again after a while.If you are using Google Cloud Print, it is possible that your printer is not registered. Make sure your printer is registered.→ Printing with Google Cloud Print
E48 – Cannot connect to	server. Press the printer's OK button to resolve the	the error and perform operations again after a while.
E49 – Failed in connecting to Internet because network connection is being prepared.			Press the printer's OK button to resolve the error and perform operations again after a while.
E50 – Failed in acquiring contents. Press the printer's OK button to resolve			the error and perform operations again after a while.
E51 – Cannot connect to server. Press the printer's OK button to resolve the			the error and perform operations again after a while.
E52 – Failed in registering the printer to Google Cloud Print due to timeout.			Press the printer's OK button to resolve the error and perform operations again after a while.
E53 – Only information registered to the printer is deleted because of failing to connect Google Cloud Print.			Press the printer's OK button to resolve the error.Delete registered information of Google Cloud Print from your computer or smartphone.
E54 – Only information registered to the printer is deleted because of failing to connect IJ Cloud Printing Center.			Press the printer's OK button to resolve the error.Delete registered information of IJ Cloud Printing Center from your computer or smartphone.
E55 – The printer is already registered to IJ Cloud Printing Center.			Press the printer's OK button to resolve the error.Delete registered information of IJ Cloud Printing Center and register the printer again.
E56 – The online service is not available in your region.			Press the printer's OK button to resolve the error.Contact the provider for where the online service is available.
E57 2900 Scanning print head alignment sheet failed. 2900			→ _
E58 – Trying to start copying before you register the paper size.			Register the paper size and start copying.Press the Stop button to cancel copying.
E59 2114 Paper size settings at printer driver do not match the paper size registered in the printer.			→2114
E61 3412 Scanning original has failed. 3412			→
E62 – Unexpected error occurred while scanning is in progress.			Press the printer's OK button to resolve the error.Change settings and perform operations again.
E63 – Reached the upper limit of pages which can be saved.			Press the printer's OK button to resolve the error.No more pages can be saved in one file.Save the rest as different one.
E64 – Scanning original has failed. Original is not placed on the platen or the original cannot be scanned.Press the printer's OK button to resolve the error and check the following.Make sure the original is placed on the platen.Make sure the original is set in the correct position and orientation.After checking the above, perform operations again.
E65 – Saving scanned data failed because the printer's memory is full.			Press the printer's OK button to resolve the error. And then, take measures below.Reduce the resolution and rescan the original.Reduce the amount of original to be scanned at a time.
P02 5100 Printer error has occurred. 5100			→_
P03 6000 Printer error has occurred. 6000			→_
P07 5B00	5B015B125B135B145B15	Printer error has occurred. 5B00	→_5B015B125B135B145B15
P08	5011	Printer error has occurred. Turn off the printer and	unplug it.
P09	5012		Plug in the printer again and turn it back on.
P20	5050		If this does not solve the problem, contact your nearest Canon service center to request a repair.
P22	5200
	5205
P26	5206
P27	6500
P28	6800
P29	6801
	6900
	6901
	6902
	6910
	6911
	6930
	6931
	6932
	6933
	6936
	6937
	6938
	6940
	6941
	6942
	6943
	6944
	6945
	6946
P10 B202		An error requiring a repair has occurred. Turn off the printer and unplug it.
	B203		Contact your nearest Canon service center to request a repair.
	B204
	B205

For details on how to resolve errors with Support Codes, see List of Support Code for Error.

For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.

Message (Support Code) Appears

This section describes some of the messages that may appear on the computer screen.

Note

- A support code (error number) is displayed on the computer for some errors. For details on errors that have support code, see List of Support Code for Error.

Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
→ Other Error Messages (Windows)

Q Error Regarding Power Cord Being Unplugged Is Displayed (Windows)

A

The printer may have been unplugged while it was on.

Check the error message that appears on the computer and click OK.

The printer starts printing.

See Unplugging the Printer for unplugging the power cord.

CANON PIXMA TS3320 - A - 1

Writing Error/Output Error/Communication Error (Windows)

A

Check1 If the ON lamp is off, make sure printer is plugged in and turn on.

The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.

Check2 Make sure printer is properly connected to computer.

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following:

If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device.
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.

If you use the printer over a LAN, make sure the printer is correctly set up for network use.

Check3 Make sure MP Drivers are installed correctly.

Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website.

Check4 When printer is connected to your computer with a USB cable, check device status from your computer.

Follow the procedure below to check the device status.

Select Control Panel > Hardware and Sound > Device Manager.

Note

- If the User Account Control screen appears, select Continue.

Open USB Printing Support Properties.

Double-click Universal Serial Bus controllers and USB Printing Support.

Note

- If USB Printing Support Properties screen does not appear, make sure the printer is correctly connected to the computer.

→ Check2 Make sure printer is properly connected to computer.

Click General tab and check for a device problem.

If a device error is shown, see Windows Help to resolve it.

CANON PIXMA TS3320 - Note - 1

Other Error Messages (Windows)

A

Check If an error message appears outside printer status monitor, check the following:

- "Could not spool successfully due to insufficient disk space"

Delete any unnecessary files to increase the amount of free space on the disk.

- "Could not spool successfully due to insufficient memory"

Close other applications to increase the available memory.

If you still cannot print, restart your computer and retry the printing.

- "Printer driver could not be found"

Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website.

- "Could not print Application name - File name"

Try printing again once the current job is complete.

List of Support Code for Error

Support code appears on your computer screen when errors occur.

A "support code" is an error number, and appears along with an error message.

When an error occurs, check the support code displayed on the computer screen and take the appropriate action in response.

Support Code Appears on Computer Screen

• 1000 to 1ZZZ

1000 1200 1203 1300 1401 1403

1430 1485 15A2 1682 1684 1686

1688 168A 1700 1701 1712 1713

1714 1715 1890

• 2000 to 2ZZZ

2114 2123 2900 2901

• 3000 to 3ZZZ

3412 3439 3440 3441 3442 3443

3444 3445 3446

• 4000 to 4ZZZ

4100 4102 4103 495A

• 5000 to 5ZZZ

5011 5012 5050 5100 5200 5205

5206 5B00 5B01 5B12 5B13 5B14

5B15

• 6000 to 6ZZZ

6000 6500 6800 6801 6900 6901

6902 6910 6911 6930 6931 6932

6933 6936 6937 6938 6940 6941

6942 6943 6944 6945 6946

• A000 to ZZZZ

B202 B203 B204 B205

For paper jam support codes, see also List of Support Code for Error (Paper Jams).

List of Support Code for Error (Paper Jams)

If paper jams, remove it following the appropriate procedure as shown below.

- If you can see the jammed paper at the paper output slot or the rear tray:

→ 1300

- If you cannot see the jammed paper at the paper output slot or the rear tray:

→ Paper Is Jammed inside Printer

- Cases other than above:

→ Other Cases

Cause

Paper is jammed when feeding paper from rear tray.

What to Do

If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from the rear tray following the instructions below.

Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it.

CANON PIXMA TS3320 - What to Do - 1

natural_image

Illustration of a printer with an open paper and blue arrows indicating print direction (no text or symbols)

Note

If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may be ejected automatically.
If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray, remove the paper from inside the printer.

→ Paper Is Jammed inside Printer

2. Reload paper and press printer's OK button.

The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam.

If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the printing.

Note

When reloading the paper, make sure you are using suitable paper and loading it correctly.
We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer.

If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

Paper Is Jammed inside Printer

If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below.

Note

If the periphery of the paper output slot is dirty with ink, clean it before removing jammed paper.
If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
Turn off the printer and unplug it.
Retract paper output tray and open cover.

CANON PIXMA TS3320 - Note - 1

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Line drawing of a printer with a blue arrow indicating a cutaway view (no text or symbols present)

Important

- Do not touch clear film (A).

CANON PIXMA TS3320 - Important - 1

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Prohibition sign with red circle and diagonal line, indicating no prohibition or anti-protection

If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.

Check if jammed paper is under FINE cartridge holder.

If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the far right or left, whichever makes it easier to remove the paper.

When moving the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the far right or left.

CANON PIXMA TS3320 - Important - 2

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Illustration of a printer with a close-up view showing internal components (no text or symbols)

Hold jammed paper firmly in both hands.

CANON PIXMA TS3320 - Important - 3

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Illustration of a printer being inserted into a device, showing the printer's internal structure and the printer's handle (no text or symbols present)

If the paper is rolled up, pull out it.

CANON PIXMA TS3320 - Important - 4

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Illustration of a printer being inserted into a paper holder, showing the printer's internal structure and the printer's handle (no text or symbols present)

Slowly pull out paper, so as not to tear it.

CANON PIXMA TS3320 - Important - 5

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Illustration of a printer being inserted into a paper holder, showing the printer's internal structure and the printer's handle (no text or symbols present)

Make sure all jammed paper is removed.

If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper.

• Any paper left under the FINE cartridge holder?

- Any small bits of paper left in the printer?

- Any paper left in the left and right empty spaces (B) in the printer?

CANON PIXMA TS3320 - Important - 6

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Technical diagram of a printer with labeled internal components and a magnified view showing internal structure.

7. Close cover.

All jobs in the print queue are canceled. Redo the printing.

CANON PIXMA TS3320 - Close cover. - 1

Note

- When reloading the paper, make sure you are using suitable paper and loading it correctly. If a paper jam message appears on your computer screen when you resume printing after removing all the jammed paper, there may be some paper still inside the printer. Check the printer again for any remaining bits of paper.

If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

Cause

Possible causes include the following.

• There is no paper in the rear tray.
- Paper is not loaded in the rear tray properly.

What to Do

Take the corresponding actions below.

- Load paper in the rear tray.

→ Loading Plain Paper / Photo Paper

Note

- For print head alignment, load A4 or Letter-sized plain paper.

Align the paper guides with the both edges of the paper.
When the (Paper status) icon and the paper size flash on the printer's LCD, select the size of the paper loaded in the rear tray with the printer's Paper Select button.

→ Paper Settings

After carrying out the above measures, press the printer's OK button.

Note

- To cancel printing, press the printer's Stop button.

1200

Cause

Cover is open.

What to Do

Close the cover and wait for a while.

Do not forget to close it, such as after replacing FINE cartridges.

Cause

Cover is opened during printing.

What to Do

If paper remains inside the printer, slowly pull out the paper with both hands and close the cover.

Press the printer's OK button to resolve the error.

The printer ejects one blank sheet of paper and resumes printing from the next paper.

The printer will not reprint the page that was printed when the cover is opened. Retry printing.

CANON PIXMA TS3320 - What to Do - 1

Important

- Do not open or close the cover during printing, as this can damage the printer.

Cause

FINE cartridge is not installed.

What to Do

Install the FINE cartridge.

If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair.

Cause

FINE cartridge cannot be recognized.

What to Do

Remove the FINE cartridge and reinstall it.

If the error is not resolved, the FINE cartridge may be damaged. Replace the FINE cartridge with a new one.

If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

Cause

Appropriate ink cartridge is not installed.

What to Do

Printing cannot be executed because the ink cartridge is not compatible with this printer.

Install the appropriate ink cartridge.

If you want to cancel printing, press the printer's Stop button.

Cause

FINE cartridge cannot be recognized.

What to Do

Replace the FINE cartridge.

If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair.

Cause

The ink may have run out.

What to Do

The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.

If you want to continue printing without this function, press the printer's Stop button for at least 5 seconds.

Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.

Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.

Cause

The ink has run out.

What to Do

Replace the ink cartridge and close the cover.

If printing is in progress and you want to continue printing, press the printer's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

FINE Cartridge is Not Installed (168A)

Cause

Possible causes include the following.

FINE cartridge is not installed or may not be installed properly.
FINE cartridge incompatible with this printer is installed.

What to Do

If FINE cartridges are not installed, install the appropriate FINE cartridges properly.

CANON PIXMA TS3320 - What to Do - 1

Note

- In the case of the first printer setup, click here, select your printer name on the page, and follow the instructions.

If FINE cartridges are already installed, store the output tray extension and the paper output tray, open the cover, and then remove the FINE cartridges.

Make sure that the FINE cartridges are compatible with this printer.

Then install the FINE cartridges again.

CANON PIXMA TS3320 - Note - 1

Replacing a FINE Cartridge

Push up the FINE cartridge until it clicks into place.

CANON PIXMA TS3320 - Note - 2

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Technical diagram showing mechanical assembly with highlighted component and directional arrows indicating motion or force

After installing, close the cover.

Cause

Ink absorber is almost full.

What to Do

Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair.

Note

- In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.

Shipping Tape etc. Are Still Attached (1890)

Cause

Shipping tape or protective material may still be attached to FINE cartridge holder.

What to Do

Store the output tray extension and the paper output tray, open the cover, and make sure that shipping tape and protective material have been removed from the FINE cartridge holder.

If the shipping tape or protective material is still there, remove it and close the cover.

CANON PIXMA TS3320 - What to Do - 1

flowchart

graph TD
    A["Printer"] -->|Recycle| B["Recycle"]
    B --> C["Discharge"]

In the case of the first printer setup, click here, select your printer name on the page, and follow the instructions.

Cause

Paper size settings at printer driver do not match the paper size registered in the printer.

What to Do

Press the printer's Stop button to cancel printing.

Check if the size of the paper loaded in the rear tray matches the paper size registered in the printer using the printer's Paper Select button.

After checking the paper settings set at the printer driver, retry printing.

Note

If the paper size loaded in the rear tray is larger than the paper size set at the printer driver, you can continue the printing without changing the paper size settings. Press the printer's OK button.
See below for paper sizes that can be registered in the printer using the printer's Paper Select button.

→ Paper Settings

- You can disable the function to prevent printing error. When this function is disabled, the printer uses the paper settings for printing onto the paper in the rear tray regardless of whether or not the paper matches these settings.

See below for the printing error prevention setting.

→ Changing the Printer Operation Mode (Windows)
→ Changing the Printer Operation Mode (macOS)

Cause

Scanning print head alignment sheet failed.

What to Do

Press the printer's OK button and check the following.

Make sure the print head alignment sheet is set in the correct position and orientation on the platen.
Make sure the platen and the print head alignment sheet are not dirty.
Load A4 or Letter-sized plain paper in the rear tray.
Make sure that the print head nozzle is not clogged by printing the nozzle check pattern.

After checking the above, start auto print head alignment again.

If the error is still not resolved, press the printer's OK button to cancel the error, load A4 or Letter-sized plain paper in the rear tray, and try manual print head alignment.

Cause

Print head alignment pattern has been printed and printer is waiting to scan sheet.

What to Do

Scan the printed alignment pattern.

Load print head alignment sheet on platen.

Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark ↗.

CANON PIXMA TS3320 - What to Do - 1

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Line drawing of a printer with an open lid and a close-up inset showing a paper airplane (no text or symbols)

Slowly close the document cover and press printer's Black or Color button.

The printer starts scanning the print head alignment sheet, and automatically adjusts the print head position.

Cause

Media type and paper size are not set correctly.

What to Do

Press the printer's Stop button to cancel printing, change the media type or paper size setting, and then retry printing.

- When the media type is set to Photo Paper Plus Glossy II:

Set the paper size to 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), or Square 5" x 5" (13 x 13 cm).

- When the media type is set to Glossy Photo Paper:

Set the paper size to 4" x 6" (10 x 15 cm).

Cause

Cannot perform printing with current print settings.

What to Do

Press the printer's Stop button to cancel printing.

Then change the print settings and retry printing.

Cause

Printer error has occurred.

What to Do

Turn off the printer and unplug it.

Plug in the printer again and turn it back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause

Printer error has occurred.

What to Do

Turn off the printer and unplug it.

Plug in the printer again and turn it back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause

Printer error has occurred.

What to Do

If you are printing, press the printer's Stop button to cancel printing, then turn off the printer.

Check the following:

- Make sure FINE cartridge holder motion is not impeded by stabilizer, jammed paper, etc.

Remove any impediment.

Important

- When clearing an impediment to FINE cartridge holder motion, be careful not to touch clear film (A).

CANON PIXMA TS3320 - Important - 1

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Prohibition sign with red circle and hand holding a device, featuring a blue upward arrow

If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.

- Make sure the FINE cartridges are properly installed.

Push up the FINE cartridge until it clicks into place.

Turn the printer back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

Cause

Printer error has occurred.

What to Do

Turn off the printer and unplug it.

After a while, plug in the printer again and turn it back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.

5B00

Cause

Printer error has occurred.

What to Do

Contact your nearest Canon service center to request a repair.

CANON PIXMA TS3320 - What to Do - 1

Note

- In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.

Cause

Printer error has occurred.

What to Do

If the paper is jammed, remove it depending on the jammed location and cause.

→ List of Support Code for Error (Paper Jams)

Turn off the printer and unplug it.

Plug in the printer again and turn it back on.

If this does not solve the problem, contact your nearest Canon service center to request a repair.