VG2448-PF - Screen VIEWSONIC - Free user manual and instructions

Product Type	24-inch (23.8-inch viewable) TFT Active Matrix LCD Monitor
Model Number	VG2448-PF (VS17067)
Resolution	1920 x 1080 @ 60Hz (Full HD)
Pixel Pitch	0.2745 mm (H) x 0.2745 mm (V)
Display Area	527.04 mm x 296.46 mm (20.75" x 11.67")
Input Signal	HDMI 1.4, DisplayPort, miniDP, VGA; USB 3.0 (4x Type-A downstream, 1x Type-B upstream)
Power Consumption	25W (Typical), <0.3W (Standby)
Power Input	AC 100-240V, 50/60Hz (auto switch)
Dimensions (W x H x D)	549.44 x 517.03 x 202.18 mm (with stand)
Weight	5.9 kg (13 lbs)
VESA Mount	100 x 100 mm (M4 x 10mm screws)
Adjustability	Height: 0-130 mm, Tilt: -5° to 40°, Swivel: ±60°, Pivot: 90° clockwise/counterclockwise
Viewing Angle (Privacy Zone)	60° horizontal (30° left/right)
Features	ViewMode (Office, Web, Text, Movie, MAC, Mono, Game), Blue Light Filter, Low Input Lag, Black Stabilization, Advanced DCR, ECO Mode
OSD Languages	English, French, German, Spanish, Italian, Finnish, Russian, Turkish, Japanese, Korean, Chinese (Traditional/Simplified), Czech, Swedish
Safety	Anti-glare screen, security slot, auto power off, OSD lock, power button lock
Cleaning	Use soft dry cloth; for grease, dampen cloth with water; do not use ammonia or alcohol-based cleaners
Spare Parts Availability	Main board, power board, key pad, USB board, panel, speakers, stand, covers - replaceable for up to 5 years
Environmental Compliance	TCO Certified, ENERGY STAR, RoHS, WEEE

Frequently Asked Questions - VG2448-PF VIEWSONIC

How do I adjust the height of the monitor?

Press down firmly along the adjustment track to lower or raise the monitor to the desired height (0 to 130 mm).

What is the correct way to clean the screen?

Turn off the monitor and unplug the power. Use a clean, soft, lint-free cloth to wipe the screen. If needed, dampen the cloth with a small amount of water. Do not use ammonia or alcohol-based cleaners.

Which video inputs does the VG2448-PF support?

It supports HDMI 1.4, DisplayPort, miniDP, and VGA inputs. It also has a USB Type-B upstream port and four USB Type-A downstream ports.

How can I reduce blue light emission?

Go to the OSD menu, select Manual Image Adjust, then Blue Light Filter. Adjust the filter level from 0 to 100 to block high-energy blue light for a more comfortable viewing experience.

How do I lock the OSD menu to prevent accidental changes?

Press and hold the 2 and 3 keys simultaneously for 10 seconds. A message will appear confirming the OSD is locked. Repeat to unlock.

Can I mount this monitor on a wall?

Yes, it supports VESA 100x100 mm wall mounts. Remove the stand by pushing the quick release tab, then attach the mounting bracket using four M4 x 10mm screws (sold separately).

What is the privacy zone feature?

The privacy zone limits the viewing angle to 60° horizontal (30° left/right), reducing visibility from the sides. This feature is only available in landscape orientation.

How do I rotate the screen to portrait mode?

First, raise the monitor to the highest position and tilt it fully back. Then rotate the monitor 90° clockwise or counterclockwise. Adjust the display orientation settings in your computer's system settings.

How can I reset all settings to factory defaults?

Open the OSD menu, go to Setup Menu, and select All Recall. This resets all adjustments except Language Select and Power Lock setting.

What should I do if the monitor has no power?

Ensure the power button is on, the power cord is securely connected to the monitor and a working outlet. Try plugging another device into the same outlet. If the problem persists, contact ViewSonic support.

USER MANUAL VG2448-PF VIEWSONIC

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.

Model No. VS17067 P/N: VG2448-PF

Thank you for choosing ViewSonic®

As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic®!

> Safety Precautions

Please read the following Safety Precautions before you start using the device.

• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Sit at least 18" (45 cm) away from the device.

- Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation.

- Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.

- Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.

- Avoid exposing the device to direct sunlight or other sources of sustained heat.

- Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.

- Use a soft, dry cloth to clean the external housing. For more information, refer to the "Maintenance" section on page 56.

- Oil may collect on the screen as you touch it. To clean the greasy spots on the screen, refer to the "Maintenance" section on page 56.

- Do not touch the screen surface with sharp or hard objects, as it may cause damage to the screen.

- When moving the device, be careful not to drop or bump the device on anything.

- Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.

- Do not place any heavy objects on the device or connection cables.

- If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.

- Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.

• When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
• Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:

» if the power supply cord or plug is damaged
» if liquid is spilled onto or objects fall in the unit
» if the unit is exposed to moisture
» if the unit does not operate normally or has been dropped

- NOTICE: LISTENING THROUGH EAR-/HEADPHONES AT A HIGH VOLUME FOR EXTENDED PERIODS CAN CAUSE HEARING DAMAGE/HEARING LOSS. When using ear-/headphones, adjust the volume to appropriate levels, or hearing damage may result.

- NOTICE: THE MONITOR MAY OVERHEAT AND SHUTDOWN! If the device shuts down automatically, please turn on your monitor again. After rebooting, change your monitor's resolution and refresh rate. For details, please refer to the graphics card's user guide.

> Contents

Safety Precautions....3

Introduction 7

Package Contents ....7

Product Overview....8

Initial Setup....9

Installing the Stand....9

Wall Mounting....12

Using the Security Slot....14

Making Connections....15

Connecting to Power 15

Connecting External Devices ....16

HDMI Connection.... 16

DisplayPort and miniDP Connection 17

VGA Connection 18

USB Connection.... 19

Using the Monitor 20

Adjusting the Viewing Angle....20

Height Adjustment 20

Tilt Angle Adjustment.... 21

Screen Orientation Adjustment (Monitor Pivot).... 21

Swivel Angle Adjustment.... 23

Privacy Zone 24

Turning the Device On/Off 25

Using the Control Panel Keys....26

Quick Menu 26

Hot Keys 28

Configuring the Settings 30

General Operations 30

On-Screen Display (OSD) Menu Tree 33

Menu Options 39

Appendix......47

Specifications....47

Glossary 49

Troubleshooting 54

Maintenance....56

General Precautions....56

Cleaning the Screen....56

Cleaning the Case 56

Disassembly Procedure 57

Recommended Spare Parts List....58

Exploded Diagram and Exploded Parts List ....59

Product Upgradeability and Repairability ....59

Regulatory and Service Information 60

Compliance Information....60

FCC Compliance Statement....60

Industry Canada Statement.... 60

CE Conformity for European Countries 60

Declaration of RoHS Compliance....61

Indian Restriction of Hazardous Substances 62

Product Disposal at End of Product Life 62

TCO Information....63

Copyright Information....65

Customer Service 66

Limited Warranty 67

Mexico Limited Warranty....70

> Introduction

Package Contents

• Monitor
• Power cord
• Video cable
• USB cable
• Quick start guide

NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Product Overview

Front View

Display screen Power button (ViewMode) 1 3 5 2 4

NOTE: For more information about the 1 (ViewMode)/2/3/4/5 key and its functions, refer to "Hot Keys" on page 28.

Rear View

ViewSonic Security Slot USB Downstream AC IN jack DisplayPort HDMI port VGA USB Upstream USB Downstream

> Initial Setup

This section provides detailed instructions for setting up your monitor.

NOTE: The monitor comes packaged in a user-friendly box to make installation easy.

Installing the Stand

1. Place the box on a flat, stable surface and open the front flap of the box to reveal the contents. Remove the top tray.
2. Remove the monitor stand's base and neck. Align and connect the three (3) points on the monitor stand's base with the monitor stand's neck.
3. Use the captured screw in the monitor stand's base and secure it to the monitor stand's neck.

Technical diagram showing mechanical assembly with labeled components and directional arrows indicating motion or assembly steps

1. Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below:

Two technical diagrams showing a device with a lock and a base panel, one with red arrows indicating motion or movement (no text or symbols present)

NOTE: Ensure the stand is secure and the quick release tab positively clicks into place.

1. Using the stand's handle, lift the device out of the box and into its upright position on a flat, stable surface.

Illustration of a computer monitor with a blank screen and a black stand (no text or symbols visible)

NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.

Wall Mounting

Refer to the table below for the standard dimensions for wall mount kits.

Maximum Loading	Hole pattern (W x H)	Interface Pad (W x H x D)	Pad Hole	Screw Specification & Quantity
14 kg 100	x 100 mm 115	x 115 x 2.6 mm ∅ 5 mm		M4 x 10 mm4 pieces

NOTE: Wall mount kits are sold separately.

1. Turn off the device and disconnect all cables.
2. Place the device on a flat, stable surface, with the screen facing down.
3. Push and hold the quick release tab and carefully lift the stand.

3D rendering of a computer monitor with a red arrow indicating a component, no text or symbols present

1. Pull down slightly to disengage the hooks and remove the stand.

3D diagram of a computer monitor with an open lid and internal components, showing no text or symbols.

1. Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm).

100 mm ViewSonic 100 mm

1. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.

Using the Security Slot

To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object.

Below is an example of setting up a security slot locking device on a table.

Illustration of a computer monitor setup with cable and rope connections, no text or symbols present

> Making Connections

This section guides you on how to connect the monitor with other equipment.

Connecting to Power

1. Connect the power cord to the AC IN jack at the rear of the device.
2. Connect the power cord plug to a power outlet.

ViewSonic ① ②

Connecting External Devices

HDMI Connection

Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer.

NOTE: The monitor is equipped with one HDMI 1.4 port.

ViewSonic HOMI HOMI

DisplayPort and miniDP Connection

Connect one end of a DisplayPort cable to the DisplayPort or miniDP port. Then connect the other end of the cable to the DisplayPort or miniDP port of your computer.

NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on you Mac, connect the miniDP end of the “miniDP to DisplayPort cable” to the Thunderbolt output of your Mac. Then connect the other end of the cable to the DisplayPort port of the monitor.

ViewSonic DP DP

VGA Connection

Connect one end of a VGA cable to the VGA port of the monitor. Then connect the other end of the cable to the VGA port of your computer.

ViewSonic VGA VGA

USB Connection

Connect one end of a USB cable to a USB port of the monitor. Then connect the other end of the cable to a USB port of your computer.

NOTE: The monitor supports two (2) types of USB ports. When making the connection(s), observe the following guidelines:

- Four (4) USB Type A ports: Connection for your Type A peripheral device (s). (i.e. storage device).

» NOTE: To activate the USB Type A port, ensure your computer is also connected to the monitor's USB Type B port.

- One (1) USB Type B port: Connect the USB Type B male cable (square with 2 cut corners) to this port, and then connect the other end of the cable to the USB downstream port of your computer.

ViewSonic USB USB USB USB USB USB USB USB USB

> Using the Monitor

Adjusting the Viewing Angle

For optimal viewing, you can adjust the viewing angle using any of the following methods:

Height Adjustment

Lower or raise the monitor to the desired height (0 to 130 mm).

ViewSonic

NOTE: When adjusting, press down firmly along the adjustment track.

Tilt Angle Adjustment

Tilt the monitor forwards or backwards to the desired viewing angle (-5° to 40°).

Diagram of a device with red dashed arrows indicating motion or force direction, showing a vertical panel mounted on a stand (no text or symbols present)

NOTE:

- When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.

- The monitor must be lifted to the highest position, then it can support 40^ tilt.

Screen Orientation Adjustment (Monitor Pivot)

NOTE: The privacy function is only available in landscape orientation.

1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position.

ViewSonic

1. Rotate the monitor 90° clockwise or counter clockwise from landscape to portrait orientation.

Diagram illustrating the process of viewing a computer monitor, showing how to change its screen area via red arrows.

NOTE:

• To rotate the screen image, manually change the system's display orientation settings.
• When adjusting, make sure to hold both sides of your monitor firmly with both hands and rotate the monitor 90^ .

Swivel Angle Adjustment

Swivel the monitor to the left or right for the desired viewing angle (60°).

Diagram of a mechanical device with red dashed arrows indicating motion or force directions (no text or symbols)

Privacy Zone

The privacy zone viewing angle is 60^ horizontal (Left/Right 30^ ).

30°30

Turning the Device On/Off

1. Plug the power cord into a power outlet.

2. Press the Power button to turn on the device.

3. To turn the device off, press the Power button again.

ViewSonic

NOTE: The device will still consume some power as long as the power cord is connected to the power outlet. If the device is not being used for a long period of time, please disconnect the power plug from the power outlet.

Using the Control Panel Keys

Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings.

ViewSonic 1 3 5 (ViewMode) 2 4

Quick Menu

Press the 2/3/4/5 key to activate the Quick Menu.

Viewmode Contrast/Brightness Input Select Main Menu Exit

NOTE: Follow the key guide that appears on the bottom of the screen to select the option or make adjustments.

ViewMode

Select one of the preset color settings.

Office Movie MAC Mono Game

Contrast/Brightness

Adjust the contrast or brightness level.

Contrast 70 Brightness 100

Input Select

Select the input source.

D-Sub HDMI DisplayPort

Main Menu

Enter the On-Screen Display (OSD) Menu.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu D-Sub Host DisplayPort 1920 X 1080@60Hz

Exit

Exit the Quick Menu.

Hot Keys

When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys.

Key Description

2 + 3 Press and hold the keys to lock/unlock the OSD Menu.

When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD menu.

OSD Lock/Unlock Locking OSD 1 Press and hold for 10s to lock OSD

If the OSD Menu is locked, the below message will appear on the screen:

OSD Lock/Unlock OSD Locked

Key Description
2 + 4	Press and hold the keys to lock/unlock thePowerbutton.When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock thePowerbutton.If thePowertbutton is locked, the below message will appear on the screen:
3 + 5	Press the keys to display/hide the boot up screen when the device is turned on.

Configuring the Settings

General Operations

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    A["<<"] --> B[">>"]
    B --> C["✓"]
    C --> D["↔"]
    D --> E["X"]
    F["<<"] --> G[">>"]
    G --> H["□"]
    H --> I["↔"]
    I --> J["X"]
    K["Key Guide"] --> L["←"]

1. Press the 2/3/4/5 key to activate the Quick Menu. Then press the 4 key to display the OSD Menu.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu D-Sub HDMI DisplayPort 1920 X 1080@60Hz

1. Press the 1 (ViewMode) or 2 key to select the main menu. Then press the 3 key to enter the selected menu.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Volume 50 Mute 1920 X 1080@60Hz

1. Press the 1 (ViewMode) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Volume Mute On Off 1920 X 1080@60Hz

1. Press the 1 (ViewMode) or 2 key to adjust/select the setting. Then press the 3 key to confirm.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Volume Mute On Off 1920 X 1080@60Hz

NOTE: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Volume Mute On Off 1920 X 1080@60Hz

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Volume 50 Mute 1920 X 1080@60Hz

1. Press the 4 key to return to the previous menu.

NOTE: To exit the OSD Menu, press the 4 key until the OSD Menu disappears.

On-Screen Display (OSD) Menu Tree

Main Menu Sub-menu Menu Option
Input Select	D-Sub (VGA)
	HDMI
	DisplayPort
Audio Adjust	Volume (-/+, 0~100)
	Mute	On
		Off
ViewMode	Off
	Office	Web
		Text

Main Menu Sub-menu Menu Option
ViewMode	Office CUSTOM 1/2/3		Low Input Lag On/Off
			Black Stabilization	(-/+,0/10/20/30/40/50/60/70/80/90/100)
			Advanced DCR (-/+, 0/25/50/75/100)
			Response Time	Standard
				Advanced
				Ultra Fast
			Hue	Red	(-/+,0~100)
				Green	(-/+,0~100)
				Blue	(-/+,0~100)
				Cyan	(-/+,0~100)
				Magenta	(-/+,0~100)
				Yellow	(-/+,0~100)
			Saturation	Red	(-/+,0~100)
				Green	(-/+,0~100)
				Blue	(-/+,0~100)
				Cyan	(-/+,0~100)
				Magenta	(-/+,0~100)
				Yellow	(-/+,0-100)
			Rename
			Recall
ViewMode	Movie
	MAC
	Mono
	Game	FPS1
		FPS2
		RTS
		MOBA
Color Adjust	Contrast/ Brightness	Contrast (-/+, 0~100)
		Brightness (-/+, 0~100)
	Color Temperature	Bluish
		Cool
		Native
		Warm
		User Color	Red (-/+, 0~100)
			Green (-/+, 0~100)
			Blue (-/+, 0~100)
	Color Space	Auto
		RGB
		YUV
	Color Range	Auto
		Full Range
		Limited Range
	Gamma	1.8
		2.0
		2.2
		2.4
		2.6
		2.8
Manual Image Adjust	Auto Image Adjust
	Horizontal Size (+/+, 0~100)
	H./V. Position	Horizontal Position	(-/+, 0~100)
		Vertical Position	(-/+, 0~100)
	Fine Tune (-/+, 0~100)
	Sharpness (-/+, 0~100)
	Aspect Ratio	4:3
		Full Screen
	Overscan	On
		Off
	Blue Light Filter (-/+, 0~100)

Main Menu Sub-menu Menu Option
Setup Menu	Language	English
		Français
		Deutsch
		Español
		Italiano
		Suomi
		Русский
		Türkçe
		日本語
		한국어
		繁體中文
		简体中文
		Česká
		Svenska
	Resolution Notice	On
		Off
	Information
	OSD Timeout	(-/+, 5/15/30/60)
	OSD Background	On
		Off
	OSD Pivot	0°
		+90°
		-90°
	Power Indicator	On
		Off
	Auto Power Off	On
		Off
Setup Menu	Sleep	30 Minutes
		45 Minutes
		60 Minutes
		120 Minutes
		Off
	ECO Mode	Standard
		Optimize
		Conserve
	DisplayPort 1.2	On
		Off
	DDC/CI	On
		Off
	Auto Detect	On
		Off
	All Recall

Menu Options

Input Select

1. Press the 2/3/4/5 key to activate the Quick Menu. Then press the 4 key to display the OSD menu.
2. Press the 1 (ViewMode) or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu.

ViewSonic | vG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu D-Sub HDMI DisplayPort 1920 X 1080@60Hz

1. Press the 1 (ViewMode) or 2 key to select the desired input source. Then press the 3 key to confirm the selection.

Audio Adjust

1. Press the 2/3/4/5 key to activate the Quick Menu. Then press the 4 key to display the OSD menu.
2. Press the 1 (ViewMode) or 2 key to select Audio Adjust. Then press the 3 key to enter the Audio Adjust menu.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Volume Mute Audio Input 1920 X 1080@60Hz

1. Press the 1 (ViewMode) or 2 key to select the menu option. Then press the 3 key to enter its sub-menu.
2. Press the 1 (ViewMode) or 2 key to adjust/select the setting. Then press the 3 key to confirm (if applicable).

Menu Option Description
Volume Adjust	the volume level.
Mute Enable	this option to temporarily turn off the sound.

ViewMode

NOTE: The ViewMode can also be adjusted with the 1 (ViewMode) key on the control panel.

1. Press the 2/3/4/5 key to activate the Quick Menu. Then press the 4 key to display the OSD menu.
2. Press the 1 (ViewMode) or 2 key to select ViewMode. Then press the 3 key to enter the ViewMode menu.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Off Office Movie MAC Mono Game 1920 X 1080@60Hz

1. Press the 1 (ViewMode) or 2 key to select the setting. Then press the 3 key to confirm the selection.

NOTE: Some sub-menu options may have another sub-menu. To enter the respective sub-menu, press the 3 key. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments.

Menu Option Description
Off Disable the function.
Office Select this option for office applications.
Movie Select this option for watching movies.
MAC	Select this option when connecting the monitor with Mac computers.
Mono Select this option for monochrome.
Game Select this option for playing games.

Color Adjust

NOTE: Some sub-menus may not be adjustable depending on the user's custom settings.

1. Press the 2/3/4/5 key to activate the Quick Menu. Then press the 4 key to display the OSD menu.
2. Press the 1 (ViewMode) or 2 key to select Color Adjust. Then press the 3 key to enter the Color Adjust menu.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Contrast/Brightness Color Temperature Color Space Color Range Gamma 1920 X 1080@60Hz

1. Press the 1 (ViewMode) or 2 key to select the menu option. Then press the 3 key to enter its sub-menu.

2. Press the 1 (ViewMode) or 2 key to select the setting. Then press the 3 key to confirm the selection.

NOTE: Some sub-menu options may have another sub-menu. To enter the respective sub-menu, press the 3 key. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments.

Menu Option Description
Contrast/Brightness	ContrastAdjust the degree of difference between the lightest and darkest parts of the picture and change the amount of black and white in the image.BrightnessAdjust the background black levels of the screen image.
Color Temperature	Select the color temperature setting.·Bluish: Set the color temperature to 9300K.·Cool: Set the color temperature to 7500K·Native: The default color temperature. Recommended for regular use.·Warm: Set the color temperature to 5000K.·User Color: Adjust red, green, and blue values as desired.
Color Space	Allows users to choose which color space they would like to use for monitor color output.·Auto: Automatically recognizes the color format and black and white levels.·RGB: The input signal color format is RGB.·YUV: The input signal color format is YUV.
Color Range	The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.·Auto: Automatically recognizes the color format and black and white levels.·Full Range: Black and white levels are full.·Limited Range: Black and white levels are limited.
Gamma	Manually adjust the brightness level of the monitor's grayscale levels.

Manual Image Adjust

1. Press the 2/3/4/5 key to activate the Quick Menu. Then press the 4 key to display the OSD menu.
2. Press the 1 (ViewMode) or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu.

ViewSonic | VG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Auto Image Adjust Horizontal Size H./V. Positian Fine Tune Sharpness Aspect Ratio Overscan Blue Light Filter 1920 X 1080@60Hz

1. Press the 1 (ViewMode) or 2 key to select the menu option. Then press the 3 key to enter its sub-menu.
2. Press the 1 (ViewMode) or 2 key to adjust/select the setting. Then press the 3 key to confirm (if applicable).

Menu Option Description
Auto Image Adjust	Automatically adjust the screen image position.
Horizontal Size St	Stretch or shorten the screen on its horizontal axis.
H./V. Position Adj	just the screen horizontally and/or vertically.
Fine Tune Improve	distorted image quality from an analog signal.
Sharpness Adjust	the sharpness and picture quality of the monitor.
Aspect Ratio Select	the aspect ratio of the monitor.
Overscan	Enable this option to automatically enlarge the original picture horizontally and vertically to an equal aspect ratio that fills the screen.
Blue Light Filter	Adjust the filter that blocks high-energy blue light for a more comfortable viewing experience.

NOTE: Some options are only available for analog input signals.

Setup Menu

1. Press the 2/3/4/5 key to activate the Quick Menu. Then press the 4 key to display the OSD menu.
2. Press the 1 (ViewMode) or 2 key to select Setup Menu. Then press the 3 key to enter the Setup Menu menu.

ViewSonic | vG2448 Input Select Audio Adjust Color Adjust View Model Image Adjust Setup Menu Language Select Resolution Notice Information OSD Timeout OSD Background OSD Pivot Power Indicator Auto Power Off Sleep ECO Mode DisplayPort 1.2 720P60

1. Press the 1 (ViewMode) or 2 key to select the menu option. Then press the 3 key to enter its sub-menu.
2. Press the 1 (ViewMode) or 2 key to select the setting. Then press the 3 key to confirm the selection.

NOTE: Some sub-menu options may have another sub-menu. To enter the respective sub-menu, press the 3 key. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments.

Menu Option Description
Language Select an available language for the OSD Menu.
Resolution Notice	Informs users that the current viewing resolution is not the correct native resolution.Press the 1 (ViewMode) key to hide the message or press the 3 key to disable this function.
Information Display the monitor information.
OSD Timeout	Set the length of time the OSD Menu remains on the screen.
OSD Background	Show/Hide the OSD background when the OSD Menu appears on the screen.
OSD Pivot	Set the OSD Menu orientation.0°: Sets the OSD Menu without a pivot.+90°: Sets the OSD Menu with a +90° pivot.-90°: Sets the OSD Menu with a -90° pivot.
Power Indicator	Set the power indicator on or off. If the setting is set to On, the power indicator lights blue when the device is turned on.
Auto Power Off	Enable this option to allow the monitor to automatically turn off after a certain amount of time.
Sleep	Set the amount of idle time before the monitor enters Sleep mode.
ECO Mode	Choose between various modes, based on power consumption.
DisplayPort 1.2 Enable/Disable DisplayPort 1.2 support.
DDC/CI	Enable this option to allow the monitor control via the graphics card.
Auto Detect Automatically detect the input signal.
All Recall Resets all settings to their default values.

> Appendix

Specifications

Item Category Specifications
LCD	Type	TFT, Active Matrix 1920 X 1080 LCD;0.2745 (H)mm x 0.2745(V)mm pixel pitch
	Display Size 60.5	cm, 24" (23.8" viewable)
	Color Filter RGB	vertical stripe
	Privacy Film Surface	Anti-Glare type, Hardness > H, Haze < 45%
Input Signal Video Sync		TMDS digital (100 Ω)HDMI: f_h :24-82 kHz, f_v :50-75 Hz
Compatibility	PC up to 19	20 x 1080
	Macintosh up to 1920 x 1080
Resolution1	Recommended 19	20 x 1080 @ 60Hz, non-interlaced
	Supported	1920 x 1080 @ 60Hz1680 x 1050 @ 60Hz1440 x 900 @ 60 Hz1280 x 1440 @ 60Hz1280 x 1024 @ 60, 75Hz1024 x 768 @ 60, 70, 75Hz800 x 600 @ 56, 60, 72, 75Hz720 x 400 @ 70Hz640 x 480 @ 60, 72, 75Hz
Power Adapter2	Input Voltage AC	100-240V, 50/60Hz (auto switch)
Display area Full Scan (H x V)		527.04 mm (H) x 296.46 mm (V)(20.75" x 11.67")
Operating conditions	Temperature 0°C to 40°C (32°F to 104°F)
	Humidity 20% to 90% (non-condensing)
	Altitude	Up to 16,404 feet (5 km)
Storage conditions	Temperature -20°C to 60°C (-4°F to 140°F)
	Humidity 5% to 90% (non-condensing)
	Altitude	To 40,000 feet (12.1 km)
Dimensions	Physical(W x H x D)	549.44 mm x 517.03 mm x 202.18 mm(21.65" x 20.37" x 7.97")
Wall Mount Dimensions 100 x 100 mm
Weight Physical 5.9 kg (13 lbs)
Power Consumption	On 25W (Typ.) (Blue LED)
	Off < 0.3W

^1 Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
^2 Please use the power adapter from ViewSonic ^® or an authorized source only.
^3 Maximum power consumption with max luminance, and USB/Speaker active.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Glossary

This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order.

NOTE: Some terms may not be applicable to your device.

A Advanced DCR

Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color, to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.

All Recall

Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual.

NOTE: (Exception) This control does not affect changes made with the "Language Select" or "Power Lock setting".

Audio Adjust

Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.

Auto Detect

If the current input source has no signal, the monitor will automatically switch to the next input option. This function on some models is disabled by default.

Auto Image Adjust

Automatically adjusts the screen image for an ideal viewing experience.

B Black Stabilization

ViewSonic's Black stabilization provides heightened visibility and detail by brightening dark scenes.

Blue Light Filter

Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.

Brightness

Adjusts background black levels of the screen image.

C Color Range

The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.

Options	Description
Auto	The monitor automatically recognizes the color format and black and white levels.
Full Range The color range of black and white levels are full.
Limited Range The color range of black and white levels are limited.

Color Space

Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).

Color Temperature

Allows users to select specific color temperature settings to further customize their viewing experience.

Panel Default Panel original status
Bluish 9300K
Cool 7500K
Native	Native is the default color temperature.Recommend for general graphic design and regular use.
Warm 5000K

Contrast

Adjusts the difference between the image background (black level) and the foreground (white level).

Fine Tune

Improve distorted images caused by an analog signal.

G Game Mode

Integrates a gaming-oriented On-Screen Display (OSD) design, including: pre-calibrated FPS, RTS, and MOBA gaming settings. Each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology.

Gamma

Allows users to manually adjust the brightness level of the monitor's grayscale levels. There are six selections: 1.8, 2.0, 2.2, 2.4, 2.6 and 2.8.

H H./V. Position

Manually adjust the screen image horizontally and/or vertically.

Horizontal Size

Manually stretch or shorten the screen image on its horizontal axis.

Hue

Adjusts the tint of each color (red, green, blue, cyan, magenta, and yellow).

Information

Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card's user guide for instructions on changing the resolution and refresh rate (vertical frequency).

NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz.

Input Select

Toggles between the various input options that are available for the monitor.

Low Input Lag

ViewSonic® offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the “Low Input Lag” sub-menu, you can select the appropriate speed for your desired use from the two options.

M Manual Image Adjust

Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments.

O OSD Pivot

Sets the monitor's On-Screen Display (OSD) Menu display direction.

Options Description

0° Sets the OSD Menu without a pivot.

+90° Sets the OSD Menu with a +90° pivot.

-90° Sets the OSD Menu with a -90° pivot.

Overscan

Refers to a cropped image on your monitor's screen. A setting on your monitor zooms in on movie content, so that you cannot see the outermost edges of the film.

R Recall

Resets the ViewMode monitor settings.

Resolution Notice

The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution.

Response Time

Adjusts the response time, creating smooth images without streaking, blurring or ghosting. A low response time is perfect for the most graphic-intense gaming, and provides amazing visual quality while watching sports or action movies.

RGB Color Space

The most common color space for displays. Red, green, and blue light are added together to reproduce a broad array of colors.

S Saturation

Adjusts the color depth of each color (red, green, blue, cyan, magenta, and yellow).

Setup Menu

Adjusts On-Screen Display (OSD) settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.

Sharpness

Adjusts the picture quality of the monitor.

V ViewMode

ViewSonic®’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.

Y YUV Color Space

YUV color space is used for color image and video processing; taking into account properties of the human eye that allow for reduced bandwidth of chroma components without perceptual distortion.

Troubleshooting

This section describes some common problems that you may experience when using the monitor.

Problem or Issue Possible Solutions
No power	Make sure you have turned on the monitor by pressing thePowerbutton.Make sure the power cord is properly and securely connected to the monitor and power outlet.Plug another electrical device into the power outlet to verify that the outlet is supplying power.
Power is On, but no image appears on screen	Make sure the video cable connecting the monitor to the computer is properly and securely connected.Adjust the brightness and contrast settings.Make sure the correct input source is selected.
Wrong or abnormal colors	If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper connection.Connect the monitor to another computer.If you have an older graphics card, contact ViewSonic®for a non-DDC adapter.
Screen image is too light or dark	Adjust brightness and contrast settings via the OSD Menu.Reset the monitor to factory settings.
Screen image cuts in and out	Make sure the correct input source is selected.Check for bent or broken pins in the video cable connector.Make sure the video cable connecting the monitor to the computer is properly and securely connected.
Screen image is blurred	Adjust the resolution to the correct Aspect Ratio.Reset the monitor to factory settings.
The screen isn’t centered correctly	Adjust the horizontal and vertical controls via the OSD Menu.Check the Aspect Ratio.Reset the monitor to factory settings.
The screen appears yellow	Make sure the “Blue Light Filter” is Off.
The OSD Menu does not appear on the screen/the OSD controls are inaccessible	Check whether the OSD Menu is locked. If yes, press and hold the 2 and 3 key for 10 seconds.Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor.Reset the monitor to factory settings.
Control panel keys do not work	Press only one key at a time.Restart the computer.
Some menus aren’t selectable in the OSD	Adjust the ViewMode or the input source.Reset the monitor to factory settings.
No audio output	If using ear-/headphones, ensure the mini stereo jack is connected.Make sure the volume is not muted, nor set to 0.Check the Audio Input setting.
The monitor will not adjust	Make sure there are no obstructions near or on the monitor, and that there is adequate spacing.For more information, see “Adjusting the Viewing Angle”.
USB devices connected to the monitor do not work	Make sure the USB cable is connected properly.Try changing to another USB port (if applicable).Some USB devices require a higher electric current; connect the device directly to the computer.
The external device is connected, but no image appears on the screen	Make sure the Power is OnAdjust brightness and contrast via the OSD Menu.Check the connecting cable and make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper connection.

Maintenance

General Precautions

• Make sure the monitor is turned off and the power cable is unplugged from the power outlet.
• Never spray or pour any liquid directly onto the screen or case.
• Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor.

Cleaning the Screen

• Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
• If the screen is still not clean, apply a small amount of water onto a clean, soft, lint-free cloth; then wipe the screen.

Cleaning the Case

• Use a soft, dry cloth.
• If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.
• ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

> Disassembly Procedure

1. Take out the monitor from the HDPE bage and put the monitor on a protective cushion. Use a Phillips-head screwdriver to remove four screws to unlock the stand.

2. Use a small slot screwdriver to insert between the two gaps (marked as No.1\~2) on the bottom side of the rear cover to pry up the rear cover. Use one hand to press the panel module, the other hand to pull up the rear cover in order of arrow reference for unlocking the mechanisms of the rear cover. Remove the rear cover.

3. Tear off the PVC tape to release the speakers' cable and then disconnect the speakers' cable from the connector. Use a Phillips-head screwdriver to remove 4 screws to release the two speakers.

4. Tear off 4 aluminum foil pieces to unlock the bracket and USB unit, then disconnect the USB cable and function key cable from the connectors of the board, then release the USB board with bracket from the hooks of the middle bezel. Use a Phillips-head screwdriver to remove 1 screw to unlock the USB hub from the USB board.

5. Disconnect the panel power cables away from the connectors of the panel model, then release the panel lamp cable from the hook of the middle bezel. Tear off the tape, and then disconnect the LVDS cable from the connector of the panel module.

6. Use a Phillips-head screwdriver to remove 11 screws to unlock the middle frame with the panel module, and then remove the middle bezel. Tear off the double-faced adhesive tape stuck on the back of the function key cable for releasing the cable away from the panel.

7. Lift up the panel module with the bracket chassis for releasing the front bezel with the function key board away from the panel module, and then put the front bezel with the function key board aside.

8. Use a Phillips-head screwdriver to remove two screws to unlock the AC power outlet. Use a Hex-head screwdriver to remove two screws for unlocking mechanisms of the D-SUB connectors. Lift up the bracket chassis and put it aside for later disassembling.

9. Turn over the bracket chassis module, and then use a Phillips-head screwdriver to remove 7 screws to unlock the power board and interface board, then release the panel lamp cable from the hook of the bracket.

10. Remove the circuit boards and put them on a protective cushion, then disconnect all the cables.

Recommended Spare Parts List

Item Category Part Name View		Sonic P/N Supplier P/N Ref. No. In Exploded Diagram
1	Accessories: [Adapter, Battery, Remote Controller, Power Cord, External Cables, Mouse, Keyboard]	Signal Cable	CB-00012376 50.7AA18.011
2			CB-00012377 50.7AA18.041
3			CB-00012431 50.7AA18.061
4			CB-00012438 750.AOM02.0001
5			CB-00012379 750.AOM02.0011
6		Power Cord	A-00009891 027.00001.0991
7			A-00009206 27.01518.G61
8			A-00009286 27.01518.G71
9			A-00010028 027.00001.0A11
10			A-00009401 27.03218.101
11			A-00009208 27.03218.111
12			A-00009338 27.00118.001
13			A-00009205 27.00118.011
14			A-00009377 27.00818.121
15		USB Cable	CB-00011427 50.7AD05.011
16			CB-00011426 50.7M710.071
17	PC Board Assembly: [All boards or PCBA]	Main Board	B-00014545 7ZB 03801.0005 7
18			B-00014546 7ZB 03801.0006 7
19		Power Board	B-00014547 755 03803.0002 6
20			B-00014548 755 03803.0001 6
21		Key Pad B-00014549 755.03802.0001 2
22		USB Board	B-00014550 755 03804.0001	10
23	Cabinets: [Front Bezel, All Covers, Base/Stand Assembly]	Side Cover	C-00013618	760.03804.0001 4
24		Back Cover	C-00013619 760 03805.0001	12
25		Front Bezel	C-00013620 760 03803.0001 1
26	Documentation: [Quick Start Guide, CD Rom, Label/ Sticker]	Manual Set	DC-00015303	760.03802.0001
27			DC-00015304	746.03801.0001
28	Electronic Components: [LCD Panel, Speaker, and all Electronic Modules]	Speaker	E-00013258 023 400F2.0001 5
29			E-00013376 023 400F2.0011 5
30		Panel	E-00013377	LM238WF2-SSK1 3
31			E-00013378	M238HCA-L3B 3
32	Hardware: [Screw, Bracket, Hinge]	Bracket	HW-00011494	760.03806.0001 9
33	Packing Material: [Carton, Box, Foam, Bags]	Carton	P-00014712	760.03801.0011
34			P-00014677	760.03801.0001
35		Plastic Bag	P-00014298	742.A2H0J.0001
36	Plastics: [Pedestal, stand/ neck, Plate, Button, etc.]	Stand	PL-00009557	760.04006.0001 13
37		Pedestal	PL-00009559	760.A2H0C.0002 14
38		Stand	PL-00009558	760.03808.0001 13
39		Pedestal	PL-00009559	760.A2H0C.0002 14

Exploded Diagram and Exploded Parts List

Exploded view diagram of a device showing internal components and labeled parts from 1 to 14.

Product Upgradeability and Repairability

The following is a list of hardware features available for at least 5 years after the sale of the product.	Upgradable Repairable Replaceable
Main Processor(s) or SOC	No No Yes
Memory	N/A N/A N/A
HDD	N/A N/A N/A
Wireless Networking Capability	N/A N/A N/A
Graphics Card	N/A N/A N/A
Rechargeable Battery	N/A N/A N/A
Fan Assembly	N/A N/A N/A
Camera	N/A N/A N/A
Fingerprint Reader	N/A N/A N/A
Display Assembly	No No Yes
Keyboard	N/A N/A N/A
Internal Power Supply	No No Yes

NOTE: *N/A = Not applicable for the product.

> Regulatory and Service Information

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES-003(B) / NMB-003(B)

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

The following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance	Proposed Maximum Concentration	Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium ( Cr6^+ ) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE)	0.1% < 0.1%
Bis(2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS Directives as noted below. Examples of exempted components are:

• Copper alloy containing up to 4% lead by weight.
- Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
- Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
- Lead in dielectric ceramic in capacitors for a rated voltage of 125 V AC or 250 V DC or higher.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.

USA & Canada:

https://www.viewsonic.com/us/company/green/go-green-with-viewsonic/#recycle-program

Europe:

https://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan:

This product is TCO Certified – for Sustainable IT

TCO CERTIFIED

TCO Certified is an international third party sustainability certification for IT products. TCO Certified ensures that the manufacture, use and recycling of IT products reflect environmental, social and economic responsibility. Every TCO Certified product

model is verified by an accredited independent test laboratory.

This product has been verified to meet all the criteria in TCO Certified, including:

Corporate Social Responsibility

Socially responsible production - working conditions and labor law in manufacturing country

Energy Efficiency

Energy efficiency of product and power supply. Energy Star compliant, where applicable.

Environmental Management System

Manufacturer must be certified according to either ISO 14001 or EMAS.

Minimization of Hazardous Substances

Limits on cadmium, mercury, lead, and hexavalent chromium including requirements for mercury-free products, halogenated substances, and hazardous flame retardants.

Design for Recycling

Coding of plastics for easy recycling. Limit on the number of different plastics used.

Product Lifetime, Product Take Back

Minimum one-year product warranty. Minimum three-year availability of spare parts. Product take back.

Packaging

Limits on hazardous substances in product packaging. Packaging prepared for recycling.

Ergonomic, User-Centered Design

Visual ergonomics in products with a display. Adjustability for user comfort (displays, headsets), acoustic performance - protection against sound spikes (headsets) and fan noise (projectors, computers), and ergonomically designed keyboard (notebooks).

Electrical Safety, Minimal Electro-Magnetic Emissions Third Party Testing

All certified product models have been tested in an independent, accredited laboratory.

A detailed criteria set is available for download at: http://www.tcodevelopment.com, where you can also find a searchable database of all TCO Certified IT products.

TCO Development, the organization behind TCO Certified, has been an international driver in the field of Sustainable IT for 20 years. Criteria in TCO Certified are developed in collaboration with scientists, experts, users, and manufacturers. Organizations around the world rely on TCO Certified as a tool to help them reach their sustainable IT goals. We are owned by TCO, a non-profit organization representing office workers. TCO Development is headquartered in Stockholm, Sweden, with regional presence in North America and Asia.

For more information, please visit

http://www.tcodevelopment.com

Copyright Information

Copyright© ViewSonic® Corporation, 2019. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.

ViewSonic ^® , the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic ^® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR ^® is a registered trademark of the U.S. Environmental Protection Agency (EPA).

As an ENERGY STAR ^® partner, ViewSonic ^® Corporation has determined that this product meets the ENERGY STAR ^® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.

VG2448-PF_UG_ENG_1b_20221207

Customer Service

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product's serial number.

Country/ Region Website Country/ Region Website
Asia Pacific & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China)	www.viewsonic.com.cn	香港(繁體中文)	www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/Israel www.viewsonic.com/il/
日本 (Japan)	www.viewsonic.com/jp/	Korea	www.viewsonic.com/kr/
Malaysia	www.viewsonic.com/my/	Middle East	www.viewsonic.com/me/
Myanmar	www.viewsonic.com/mm/	Nepal	www.viewsonic.com/np/
New Zealand	www.viewsonic.com/nz/	Pakistan	www.viewsonic.com/pk/
Philippines	www.viewsonic.com/ph/	Singapore	www.viewsonic.com/sg/
臺灣 (Taiwan)	www.viewsonic.com/tw/	ประเทศไทย	www.viewsonic.com/th/
Việt Nam	www.viewsonic.com/vn/	South Africa & Mauritius	www.viewsonic.com/za/
Americas
United States	www.viewsonic.com/us	Canada	www.viewsonic.com/us
Latin America	www.viewsonic.com/la
Europe
Europe	www.viewsonic.com/eu/	France	www.viewsonic.com/fr/
Deutschland	www.viewsonic.com/de/	Қазақстан	www.viewsonic.com/kz/
Россия	www.viewsonic.com/ru/	España	www.viewsonic.com/es/
Türkiye	www.viewsonic.com/tr/	Україна	www.viewsonic.com/ua/
United Kingdom	www.viewsonic.com/uk/

Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts (e.g. system board, display panel, power board) may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer's original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: "What the warranty excludes and does not cover" section).

How long the warranty is effective:

ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.

Authorized service providers will offer replacement or repair for up to five (5) years from the date of the first consumer purchase. Should the display no longer be under warranty, the repair cost will be paid by the purchaser.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified, or removed.
• Damage, deterioration, or malfunction resulting from:

» Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.

» Repair or attempted repair by anyone not authorized by ViewSonic®.

» Damage to or loss of any programs, data, or removable storage media.

» Normal wear and tear.
» Removal or installation of the product.

• Software or data loss occurring during repair or replacement.
• Any damage of the product due to shipment.
• Causes external to the product, such as electric power fluctuations or failure.
• Use of supplies or parts not meeting ViewSonic's specifications.
• Failure of owner to perform periodic product maintenance as stated in the User Guide.
• Any other cause which does not relate to a product defect.
• Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
• Software - Any third-party software included with the product or installed by the customer.
• Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
• Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
• Removal, installation, and set-up service charges, including wall-mounting of the product.

How to get service:

• For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
• To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
• Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
• For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.

The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under "Support/Warranty Information".

Mexico Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified or removed.
• Damage, deterioration, or malfunction resulting from:

» Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
» Causes external to the product, such as electrical power fluctuations or failure.
» Use of supplies or parts not meeting ViewSonic®'s specifications.
» Normal wear and tear.
» Any other cause which does not relate to a product defect.

- Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

- Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records

Product Name: Model Number:

Document Number: Serial Number:

Purchase Date: Extended Warranty Purchase? (Y/N)

If so, what date does warranty expire?

• To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
• Take or ship the product, in the original container packaging, to an authorized ViewSonic® service center.
• Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
• Any other damages, whether incidental, consequential or otherwise.
• Any claim against the customer by any other party.
• Repair or attempted repair by anyone not authorized by ViewSonic®.

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,Col. San Fernando Huixquilucan, Estado de MéxicoTel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:Distribuciones y Servicios Computacionales SA de CV.Calle Juarez 284 local 2Col. Bugambilas C.P: 83140Tel: [phone]E-Mail: [e-mail]	Villahermosa:Compumantenimietnos Garantizados, S.A. de C.V.AV. GREGORIO MENDEZ #1504COL, FLORIDA C.P. 86040Tel: [phone]E-Mail: [e-mail]
Puebla, Pue. (Matriz):RENTA Y DATOS, S.A. DE C.V. Domicilio:29 SUR 721 COL. LA PAZ72160 PUEBLA, PUE.Tel: [phone] CON 10 LINEASE-Mail: [e-mail]	Veracruz, Ver.:CONEXION Y DESARROLLO, S.A DE C.V. Av.Americas # 419ENTRE PINZÓN Y ALVARADOFracc. Reforma C.P. 91919Tel: [phone]E-Mail: [e-mail]
Chihuahua:Soluciones Globales en ComputaciónC. Magisterio # 3321 Col. MagisterialChihuahua, Chih.Tel: [phone]E-Mail: [e-mail]	Cuernavaca:Compusupport de Cuernavaca SA de CVFrancisco Leyva # 178 Col. Miguel HidalgoC.P. 62040, Cuernavaca MorelosTel: 01 777 3180579 / 01 777 3124014E-Mail: [e-mail]
Distrito Federal:QPLUS, S.A. de C.V.Av. Coyoacán 931Col. Del Valle 03100, México, D.F.Tel: [phone]E-Mail : [e-mail]	Guadalajara, Jal.:SERVICRECE, S.A. de C.V.Av. Niños Héroes # 2281Col. Arcos Sur, Sector Juárez44170, Guadalajara, JaliscoTel: 01(52)33-36-15-15-43E-Mail: [e-mail]
Guerrero Acapulco:GS Computación (Grupo Sesicomp)Progreso #6-A, Colo Centro39300 Acapulco, GuerreroTel: 744-48-32627	Monterrey:Global Product ServicesMar Caribe # 1987, Esquina con Golfo PérsicoFracc. Bernardo Reyes, CP 64280Monterrey N.L. MéxicoTel: 8129-5103E-Mail: [e-mail]
MERIDA:ELECTROSERAv Reforma No. 403Gx39 y 41Mérida, Yucatán, México CP97000Tel: [phone]E-Mail: [e-mail]	Oaxaca, Oax.:CENTRO DE DISTRIBUCION YSERVICIO, S.A. de C.V.Murguía # 708 P.A., Col. Centro, 68000, OaxacaTel: 01(52)95-15-15-22-22Fax: [phone]E-Mail. [e-mail]
Tijuana:STDAv Ferrocarril Sonora #3780 L-CCol 20 de NoviembrTijuana, Mexico	FOR USA SUPPORT:ViewSonic® Corporation381 Brea Canyon Road, Walnut, CA. 91789 USATel: 800-688-6688E-Mail: http://www.viewsonic.com

LCD Mexico Warranty Term Template In UG

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ViewSonic®