FORD F-350 Super Duty (2019) - Automotive

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USER MANUAL F-350 Super Duty (2019) FORD

2019 SUPER DUTY Owner's Manual

FORD F-350 Super Duty (2019) - 1

text_image owner.ford.com ford.ca 2019 SUPER DUTY Owner's Manual October 2018 Second Printing Litha in U.S.A. FSC 400 Paper PAC-0102370

DEP

DEALER ePROCESS

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

© Ford Motor Company 2018

All rights reserved.

Part Number: 201804 20180904195511

California Proposition 65

FORD F-350 Super Duty (2019) - California Proposition 65 - 1

WARNING: Operating, servicing and

maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

FORD F-350 Super Duty (2019) - WARNING: Operating, servicing and - 1

WARNING: Battery posts, terminals and

related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.

Wash your hands after handling.

Introduction

About This Manual ....7

Symbols Glossary 8

Data Recording ....10

Perchlorate 12

Ford Credit 12

Replacement Parts Recommendation 13

Special Notices ....13

Mobile Communications Equipment 15

Export Unique Options ....15

Environment

Protecting the Environment ....16

At a Glance

Instrument Panel Overview ......17

Child Safety

General Information ....19

Installing Child Restraints ....20

Booster Seats ....32

Child Restraint Positioning ....34

Child Safety Locks 36

Seatbelts

Principle of Operation ....37

Fastening the Seatbelts ....38

Seatbelt Height Adjustment ....42

Seatbelt Warning Lamp and Indicator Chime 42

Seatbelt Reminder 43

Child Restraint and Seatbelt Maintenance ....44

Seatbelt Extension 45

Supplementary Restraints System

Principle of Operation ....46

Driver and Passenger Airbags ....47

Side Airbags ....52

Safety Canopy ^TM 53

Crash Sensors and Airbag Indicator .....55

Airbag Disposal 56

Keys and Remote Controls

General Information on Radio Frequencies ....57

Remote Control ....57

Replacing a Lost Key or Remote Control 63

MyKey™

Principle of Operation ....64

Creating a MyKey 65

Clearing All MyKeys 66

Checking MyKey System Status ......66

Using MyKey With Remote Start Systems ....66

MyKey – Troubleshooting ......66

Doors and Locks

Locking and Unlocking ....68

Keyless Entry 71

Tailgate

Tailgate Lock 73

Removing the Tailgate 73

Tailgate Step 74

Bed Extender 75

Security

Passive Anti-Theft System ....77

Anti-Theft Alarm ....79

Power Running Boards

Using Power Running Boards ....81

Steering Wheel

Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering Column 83

Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column 83

Audio Control 84

Voice Control 85

Cruise Control 85

Information Display Control ....86

Heated Steering Wheel 86

Pedals

Adjusting the Pedals 87

Wipers and Washers

Windshield Wipers 88

Autowipers 88

Windshield Washers 89

Lighting

General Information 90

Lighting Control 90

Autolamps 91

Instrument Lighting Dimmer .....91

Daytime Running Lamps 92

Automatic High Beam Control .....92

Front Fog Lamps 93

Direction Indicators 94

Spot Lamps 94

Interior Lamps 94

Cargo Lamps 95

Windows and Mirrors

Power Windows 96

Global Opening 97

Exterior Mirrors 97

Interior Mirror 99

Sliding Windows ....100

Sun Visors ....100

Moonroof ....101

Instrument Cluster

Gauges 103

Warning Lamps and Indicators .....106

Audible Warnings and Indicators .....110

Information Displays

General Information ....111

Information Messages ....127

Climate Control

Manual Climate Control ....144

Automatic Climate Control ....145

Hints on Controlling the Interior Climate 147

Heated Rear Window ....150

Heated Exterior Mirrors ....150

Cabin Air Filter 150

Remote Start ....150

Seats

Sitting in the Correct Position .....152

Head Restraints ....152

Manual Seats ....154

Power Seats ....155

Memory Function ....158

Rear Seats ....159

Heated Seats 160

Climate Controlled Seats ....162

Front Seat Armrest 163

Garage Door Opener

Universal Garage Door Opener .....164

Auxiliary Power Points

Auxiliary Power Points ....168

Storage Compartments

Center Console ....170

Overhead Console 170

Under Seat Storage 170

Starting and Stopping the Engine

General Information ....173

Ignition Switch ....173

Keyless Starting 174

Starting a Gasoline Engine - 6.2L/6.8L 174

Starting a Diesel Engine - 6.7L Diesel 176

Switching Off the Engine - 6.7L Diesel ....181

Engine Idle Shutdown ....181

Engine Block Heater ....181

Fuel and Refueling

Safety Precautions ....183

Fuel Quality - E85 184

Fuel Quality - Diesel 185

Fuel Quality - Gasoline ....187

Running Out of Fuel 188

Refueling - Gasoline ....188

Refueling - Diesel 189

Fuel Consumption ....192

Engine Emission Control

Emission Law ....193

Catalytic Converter 194

Selective Catalytic Reductant System - Diesel 196

Diesel Particulate Filter 200

Transmission

Automatic Transmission 206

Power Take-Off 211

Four-Wheel Drive

Using Four-Wheel Drive ....212

Rear Axle

Limited Slip Differential .....221

Electronic Locking Differential .....221

Brakes

General Information 223

Hints on Driving With Anti-Lock Brakes 225

Parking Brake 225

Hill Start Assist ....225

Traction Control

Principle of Operation ....227

Using Traction Control 227

Stability Control

Principle of Operation ....228

Using Stability Control ....229

Terrain Control

Principle of Operation ....231

Using Hill Descent Control ....231

Parking Aids

Principle of Operation ....233

Rear Parking Aid 233

Rear View Camera 234

360 Degree Camera 237

Cruise Control

Principle of Operation ....241

Using Cruise Control 241

Using Adaptive Cruise Control .....242

Driving Aids

Driver Alert 249

Lane Keeping System ....250

Blind Spot Information System ......253

Cross Traffic Alert 258

Steering 260

Pre-Collision Assist ....262

Load Carrying

Load Limit 265

Bed Ramps 269

Towing

Towing a Trailer 272

Trailer Reversing Aids ....274

Trailer Sway Control ....281

Recommended Towing Weights ......282

Essential Towing Checks ....286

Towing the Vehicle on Four Wheels .....295

Driving Hints

Breaking-In 298

Economical Driving 298

Driving Through Water 299

Floor Mats 299

Snowplowing 300

Roadside Emergencies

Roadside Assistance ....303

Hazard Flashers ....304

Fire Extinguisher ....304

Warning Triangle ....304

Fuel Shutoff ....304

Jump Starting the Vehicle ....305

Post-Crash Alert System ....307

Transporting the Vehicle ....307

Towing Points ....308

Customer Assistance

Getting the Services You Need ....310

In California (U.S. Only) ....311

The Better Business Bureau (BBB) Auto Line Program (U.S. Only) 312

Utilizing the Mediation/Arbitration Program (Canada Only) ....313

Getting Assistance Outside the U.S. and Canada 313

Ordering Additional Owner's Literature 315

Reporting Safety Defects (U.S. Only) 315

Reporting Safety Defects (Canada Only) 315

Fuses

Fuse Specification Chart ....317

Changing a Fuse ....326

Maintenance

General Information 328

Opening and Closing the Hood .....328

Under Hood Overview - 6.2L ......329

Under Hood Overview - 6.7L Diesel .....330

Under Hood Overview - 6.8L ......331

Engine Oil Dipstick - 6.2L/6.8L ......333

Engine Oil Dipstick - 6.7L Diesel ......333

Engine Oil Check - 6.2L/6.8L ......333

Engine Oil Check - 6.7L Diesel ......334

Changing the Engine Oil and Oil Filter 335

Changing the Crankcase Vent Filter Element ....336

Oil Change Indicator Reset 337

Engine Coolant Check - 6.2L/6.8L .....338

Engine Coolant Check - 6.7L Diesel .....342

Automatic Transmission Fluid Check 346

Transfer Case Fluid Check ....349

Brake Fluid Check 350

Power Steering Fluid Check ....350

Washer Fluid Check 351

Draining the Fuel Filter Water Trap - 6.7L Diesel ....351

Fuel Filter - 6.2L/6.8L ....353

Changing the 12V Battery ....354

Checking the Wiper Blades ....356

Changing the Wiper Blades ....356

Adjusting the Headlamps 357

Changing a Bulb 358

Changing the Engine Air Filter - 6.2L/6.8L 361

Changing the Engine Air Filter - 6.7L Diesel ....362

Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel Filters - 6.7L Diesel ....364

Vehicle Care

General Information ....369

Cleaning Products 369

Cleaning the Exterior 369

Waxing 371

Cleaning the Engine ....371

Cleaning the Exhaust - 6.7L Diesel .....371

Cleaning the Windows and Wiper Blades 372

Cleaning the Interior ....372

Cleaning the Instrument Panel and Instrument Cluster Lens ....374

Cleaning Leather Seats 374

Repairing Minor Paint Damage ....376

Cleaning the Wheels ....376

Vehicle Storage 376

Wheels and Tires

General Information ....379

Tire Care 381

Using Snow Chains ....397

Tire Pressure Monitoring System ......398

Changing a Road Wheel 406

Technical Specifications 416

Capacities and Specifications

Engine Specifications - 6.2L .....418

Engine Specifications - 6.7L Diesel .....418

Engine Specifications - 6.8L .....419

Motorcraft Parts - 6.2L ......420

Motorcraft Parts - 6.7L Diesel ....421

Motorcraft Parts - 6.8L ......422

Vehicle Identification Number ....423

Vehicle Certification Label 424

Transmission Code Designation .....424

Capacities and Specifications - 6.2L 425

Capacities and Specifications - 6.7L Diesel 429

Capacities and Specifications - 6.8L 436

Bulb Specification Chart 441

Audio System

General Information 443

Audio Unit - Vehicles With: AM/FM .....443

Audio Unit - Vehicles With: AM/FM/ Touchscreen Display ....445

Audio Unit - Vehicles With: AM/FM/SYNC 446

Digital Radio 450

Satellite Radio 452

USB Port 455

Media Hub 455

SYNC™

General Information 456

Using Voice Recognition 458

Using SYNC™ With Your Phone .....460

SYNC™ Applications and Services .....472

Using SYNC™ With Your Media Player 477

SYNC™ Troubleshooting ....486

SYNC™ 3

General Information 494

Home Screen 506

Using Voice Recognition ....507

Entertainment ....514

Climate 524

Phone 526

Navigation 532

Apps 540

Settings 543

SYNC™ 3 Troubleshooting .....557

Accessories

Accessories 571

Auxiliary Switches 573

Ford Protect

Ford Protect ....577

Scheduled Maintenance

General Maintenance Information .....579

Normal Scheduled Maintenance .....582

Special Operating Conditions Scheduled Maintenance ....587

Scheduled Maintenance Record .....596

Appendices

Electromagnetic Compatibility .....607

End User License Agreement ......609

Type Approvals 635

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

FORD F-350 Super Duty (2019) - ABOUT THIS MANUAL - 1

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options that are not on your vehicle. It is possible that either Ford Motor Company or an authorized Ford dealer may have originally sold an incomplete vehicle to a vehicle modifier who upfitted it. As a result, some of the options and features on this vehicle may differ from what we describe in this manual.

Note: Some of the illustrations in this manual may show features as used in different models, so they may appear differently to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of the vehicle.

Note: Your vehicle's powertrain control systems can detect and store information about vehicle modifications that increase horsepower and torque output such as whether or not performance-enhancing powertrain components commonly referred to as performance chips have been used. This information will stay in the system's memory and cannot be erased even if the modification is removed. Ford Motor Company, Ford of Canada, Ford of Mexico and service or repair facilities can retrieve this information when servicing your vehicle. Ford Motor Company may use this information to determine if your warranty covers any needed repairs.

Note: Some aftermarket products may cause severe engine, transmission and exhaust system damage. See your warranty information for more details.

Your new diesel engine may feel, drive and function somewhat differently than a gasoline engine. Therefore, it is very important that you read and thoroughly familiarize yourself and others operating the vehicle with this guide. There is a special procedure for turning off the diesel engine. See Starting a Diesel Engine (page 176). It is important to read and understand this material in order to maintain the best service life for your engine.

Ford may discontinue models or change specifications without any notice and without incurring obligations.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

FORD F-350 Super Duty (2019) - WARNING: Driving while - 1

natural_image Close-up of a transparent cylindrical object with two vertical lines labeled A and B, no text or symbols present.

E154903

Right-hand sideA

Left-hand sideB

Note: Throughout this guide, you will find warnings identified by the warning symbol. Warnings remind you to be especially careful to reduce the risk of personal injury.

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 1

Air conditioning system

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 2

Air conditioning system lubricant type

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 3

Anti-lock braking system

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 4

Avoid smoking, flames or sparks

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 5

Battery

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 6

Battery acid

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 7

Brake fluid - non petroleum based

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 8

Brake system

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 9

Brake system

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 10

Cabin air filter

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 11

Check fuel cap

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 12

Child safety door lock or unlock

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 13

Child seat lower anchor

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 14

Child seat tether anchor

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 15

Cruise control

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 16

Do not open when hot

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 17

Engine air filter

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 18

Engine coolant

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 19

Engine coolant temperature

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 20

Engine oil

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 21

Explosive gas

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 22

Fan warning

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 23

Fasten seatbelt

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 24

Flammable

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 25

Front airbag

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 26

Front fog lamps

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 27

Fuel pump reset

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 28

Fuse compartment

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 29

Hazard flashers

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 30

Heated rear window

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 31

Windshield defrosting system

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 32

Interior luggage compartment release

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 33

Jack

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 34

Keep out of reach of children

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 35

Lighting control

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 36

Low tire pressure warning

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 37

Maintain correct fluid level

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 38

Note operating instructions

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 39

Horn control

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 40

Panic alarm

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 41

Parking aid

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 42

Parking brake

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 43

Power steering fluid

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 44

Power windows front/rear

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 45

Power window lockout

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 46

Requires registered technician

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 47

Safety alert

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 48

See Owner's Manual

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 49

See Service Manual

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 50

Service engine soon

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 51

Passenger airbag activated

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 52

Passenger airbag deactivated

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 53

Side airbag

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 54

Shield the eyes

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 55

Stability control

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 56

Hill descent control

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 57

Trail control

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 58

Windshield wiping system

FORD F-350 Super Duty (2019) - SYMBOLS GLOSSARY - 59

Windshield wash and wipe

DATA RECORDING

Service Data Recording

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic

information for vehicle improvement or with other information we may have about you, (for example, your contact information), to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, such as SYNC Vehicle Health Report or MyFord Mobile App, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries. See SYNC™ (page 456).

Event Data Recording

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle's systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

  • How various systems in your vehicle were operating;
  • Whether or not the driver and passenger safety belts were buckled/fastened;
  • How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and
  • How fast the vehicle was traveling; and
  • Where the driver was positioning the steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.

Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See SYNC™ (page 456).

Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only), the service uses GPS technology and advanced vehicle sensors to collect the vehicle's current location, travel direction, and speed ("vehicle travel information"), only to help provide you with the directions, traffic reports, or business searches that you request. If you do not want Ford or its vendors to receive this information, do not activate the service. For more information, see Traffic, Directions and Information, Terms and Conditions. See SYNC™ (page 456).

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:

Web Address

www.dtsc.ca.gov/hazard-ouswaste/perchlorate

FORD CREDIT

US Only

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

We offer a number of convenient ways for you to contact us, and to manage your account.

Call 1-800-727-7000.

For more information about Ford Credit and access to Account Manager, go to www.ford.com/finance.

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner's Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle's New Vehicle Limited Warranty, see the Warranty Guide that is provided to you along with your Owner's Manual.

Special Instructions

For your added safety, your vehicle has sophisticated electronic controls.

FORD F-350 Super Duty (2019) - Special Instructions - 1

WARNING: You risk death or us injury to yourself and others if you t follow the instruction highlighted e warning symbol. Failure to follow specific warnings and instructions l result in personal injury.

FORD F-350 Super Duty (2019) - Special Instructions - 2

WARNING: Never place front mounted rear-facing child or infant in front of an active passenger g.

FORD F-350 Super Duty (2019) - On Board Diagnostics Data Link Connector - 1

WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

Using your Vehicle With a Snowplow

More information and guidelines for using your vehicle with a snowplow are in this Owner's Manual. See Snowplowing (page 300).

Using a Slide-In Camper

For information regarding the use of slide-in campers, consult the Truck Camper Loading document supplied with your vehicle.

Using your Vehicle as an Ambulance

If your light truck has the Ford Ambulance Preparation Package, it may be utilized as an ambulance. We urge ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder's Layout Book and the Qualified Vehicle Modifiers (QVM) Guidelines as well as pertinent supplements. For additional information, please contact the Truck Body Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and then by selecting Contact Us or by phone at 1-877-840-4338.

Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the emissions warranties. In addition, ambulance usage without the preparation package could cause high underbody temperatures, overpressurized fuel and a risk of spraying fuel which could lead to fires.

If your vehicle has the Ford Ambulance Preparation Package, it will be indicated on the Safety Compliance Certification Label. The label is on the driver side door pillar or on the rear edge of the driver door. You can determine whether the ambulance manufacturer followed Ford's recommendations by directly contacting that manufacturer. The Ford Ambulance Preparation Package is only available on certain diesel engine equipped vehicles.

Using your Vehicle as a Stationary Power Source

Information and guidelines for operating a vehicle with an aftermarket power take-off system are in this Owner's Manual. See Power Take-Off (page 211).

MOBILE COMMUNICATIONS EQUIPMENT

FORD F-350 Super Duty (2019) - MOBILE COMMUNICATIONS EQUIPMENT - 1

WARNING: Driving while acted can result in loss of vehicle oil, crash and injury. We strongly recommend that you use extreme action when using any device that may your focus off the road. Your primary responsibility is the safe situation of your vehicle. We recommend against the use of any -held device while driving andourage the use of voice-operated arms when possible. Make sure you aware of all applicable local laws may affect the use of electronic issues while driving.

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others' safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner's Manual. A market unique supplement may be supplied that complements this book. By referring to the

market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner's Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner's Manual for all other required information and warnings.

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For details about Ford Motor Company's sustainability progress and initiatives visit:

Web Address

www.sustainability.ford.com

INSTRUMENT PANEL OVERVIEW

FORD F-350 Super Duty (2019) - INSTRUMENT PANEL OVERVIEW - 1

text_image A B C D E F G H Q P O N M L K J I

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A Direction indicators. See Direction Indicators (page 94).

B Wiper lever. See Wipers and Washers (page 88).

C Information display controls. See Information Displays (page 111).

D Instrument cluster. See Instrument Cluster (page 103).

Navigation, media, phone.E

Entertainment display.F

G Hazard flasher switch. See Hazard Flashers (page 304).

H Audio. See Audio System (page 443).

I Climate control. See Climate Control (page 144).

Rear defrost.J

K Start button. See Keyless Starting (page 174).

L Voice control. See Voice Control (page 85).

Horn.M

N Cruise control. See Cruise Control (page 241).

O Steering wheel adjustment. See Adjusting the Steering Wheel (page 83).

P Parking brake release. See Brakes (page 223).

Q Lighting control. See Lighting Control (page 90).

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

FORD F-350 Super Duty (2019) - GENERAL INFORMATION - 1

WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle.

Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

FORD F-350 Super Duty (2019) - GENERAL INFORMATION - 2

WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician

(CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

FORD F-350 Super Duty (2019) - GENERAL INFORMATION - 3

WARNING: On hot days, the erature inside the vehicle can rise quickly. Exposure of people or als to these high temperatures for a short time can cause death or us heat related injuries, including damage. Small children are cularly at risk.

Recommendations for Safety Restraints for Children

Child size, height, weight, or ageChildRecommended restraint type
Infants or toddlersChildren weighing 40 lb (18 kg) or less (generally age four or younger).Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat).
Small childrenChildren who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 ft. 9 in. (1.45 m) tall, are greater than age four and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer).Use a belt-positioning booster seat.
Larger childrenChildren who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least 4 ft. 9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended by child restraint manufacturer).Use a vehicle seatbelt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and seatback upright.

- You are required by law to properly use safety seats for infants and toddlers in the United States and Canada.

- Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

- When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position.

INSTALLING CHILD RESTRAINTS

Child Seats
FORD F-350 Super Duty (2019) - INSTALLING CHILD RESTRAINTS - 1

natural_image Illustration of a child wearing a car seatbelt, no text or symbols present

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Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).

Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab)

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 1

WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 2

WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 3

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child safety seat with combination lap and shoulder belts:

- Use the correct seatbelt buckle for that seating position.

- Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

  • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.
  • Place the vehicle seat upon which the child restraint will be installed in the upright position.
  • Put the seatbelt in the automatic locking mode. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 4

natural_image 3D rendered illustration of a car seat with no text or symbols

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  1. Position the child safety seat in a seat with a combination lap and shoulder belt.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 5

natural_image 3D rendering of a car seat with a black arrow indicating force or motion direction (no text or symbols on the diagram itself)
  1. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 6

natural_image 3D rendered image of a car seat assembly with a black belt and arrow indicating direction (no text or symbols)
  1. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Be sure the belt webbing is not twisted.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 7

natural_image 3D illustration of a car seatbelt buckle being inserted, showing a black arrow indicating the component (no text or symbols on the diagram itself)
  1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 8

natural_image 3D rendered mechanical component with a curved arrow indicating direction (no text or symbols)
  1. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.

Note: The automatic locking mode is available on the front passenger and rear seats. This vehicle does not require the use of a locking clip.

  1. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

  2. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 9

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  1. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once you add the extra weight of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle helps to remove remaining slack from the belt.

  2. Attach the tether strap (if the child restraint is equipped).

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab) - 10

natural_image 3D diagram of a mechanical component with directional arrows indicating movement or force (no text or symbols)
  1. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place.

To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab)

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab) - 1

WARNING: Do not place a

rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab) - 2

WARNING: Always use both the

lap and shoulder portion of the seatbelt in the center seating position.

The belt webbing below the tongue is the lap portion of the combination lap and shoulder belt. The belt webbing above the tongue is the shoulder belt portion of the combination lap and shoulder belt.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab) - 3

natural_image 3D rendered illustration of a car seat with no text or symbols

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  1. Position the child safety seat in the front center seat.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab) - 4

natural_image Close-up of a car seatbelt buckle with a black clasp and arrow indicating compression (no text or symbols)

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  1. Slide the tongue up the webbing.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab) - 5

natural_image 3D rendering of a car seat with a belt buckle, showing internal seating and seat structure (no text or symbols)
  1. While holding both shoulder and lap portions next to the tongue, route the tongue and webbing through the child restraint according to the child restraint manufacturer's instructions. Be sure that the belt webbing is not twisted.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab) - 6

natural_image 3D illustration of a seatbelt buckle with a black arrow indicating fastening (no text or symbols)
  1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab) - 7

natural_image 3D illustration of a car seatbelt with arrows indicating force or movement (no text or symbols)

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  1. While pushing down with your knee on the child restraint, pull up on the shoulder belt portion to tighten the lap belt portion of the combination lap and shoulder belt.
  2. Allow the seatbelt to retract and remove any slack in the belt to securely tighten the child safety seat in the vehicle.
  3. Attach the tether strap (if the child restraint is equipped).

FORD F-350 Super Duty (2019) - Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab) - 8

natural_image 3D rendered mechanical component with directional arrows indicating movement or force (no text or symbols)

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  1. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

  2. Check from time to time to be sure that there is no slack in the lap and shoulder belt. The shoulder belt must be snug to keep the lap belt tight during a crash.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Inflatable Seatbelts (Rear Seat Outboard Positions) (If Equipped)

FORD F-350 Super Duty (2019) - Using Inflatable Seatbelts (Rear Seat Outboard Positions) (If Equipped) - 1

natural_image 3D rendered illustration of a car seat with no text or symbols

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  1. Position the child safety seat in a seat with a combination lap and shoulder belt.

FORD F-350 Super Duty (2019) - Using Inflatable Seatbelts (Rear Seat Outboard Positions) (If Equipped) - 2

natural_image 3D rendered illustration of a car seat assembly (no text or symbols visible)
  1. After positioning the child safety seat in the proper seating position, grasp the shoulder belt and lap belt together behind the belt tongue.

FORD F-350 Super Duty (2019) - Using Inflatable Seatbelts (Rear Seat Outboard Positions) (If Equipped) - 3

natural_image 3D rendered image of a car seat with a black arrow pointing to the seat area (no text or symbols)

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  1. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Be sure the belt webbing is not twisted.

FORD F-350 Super Duty (2019) - Using Inflatable Seatbelts (Rear Seat Outboard Positions) (If Equipped) - 4

natural_image Close-up of a smart car seatbelt with a magnified inset showing a portion being inserted (no text or symbols visible)
  1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

FORD F-350 Super Duty (2019) - Using Inflatable Seatbelts (Rear Seat Outboard Positions) (If Equipped) - 5

natural_image 3D rendered mechanical component with an arrow pointing to a specific area, no visible text or symbols
  1. To put the retractor in the automatic locking mode, grasp the lap portion of the inflatable seatbelt and pull upward until you pull all of the belt out.

Note: The automatic locking mode is available on the front passenger and rear seats.

Note: Unlike the standard seatbelt, the inflatable seatbelt's unique lap portion locks the child restraint for installation. The ability for the shoulder portion of the belt to move freely is normal, even after the lap belt has been put into the automatic locking mode.

Note: The lock-off device on some child restraints may not accommodate the shoulder portion of the inflatable seatbelt. Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device. In some instances, these devices have been provided only for use in vehicles with seatbelt systems that would otherwise require a locking clip.

  1. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

  2. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

FORD F-350 Super Duty (2019) - Using Inflatable Seatbelts (Rear Seat Outboard Positions) (If Equipped) - 6

natural_image 3D rendered mechanical component with two downward arrows indicating compression or dislocation (no text or symbols)
  1. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling down on the lap belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once you add the extra weight of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.

  2. Attach the tether strap (if the child restraint is equipped).

FORD F-350 Super Duty (2019) - Using Inflatable Seatbelts (Rear Seat Outboard Positions) (If Equipped) - 7

natural_image 3D diagram of a mechanical component with directional arrows indicating motion or force (no text or symbols)
  1. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Lower Anchors and Tethers for CHildren (LATCH)

FORD F-350 Super Duty (2019) - Using Lower Anchors and Tethers for CHildren (LATCH) - 1

WARNING: Do not attach two

child safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.

FORD F-350 Super Duty (2019) - Using Lower Anchors and Tethers for CHildren (LATCH) - 2

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

The LATCH system is composed of three vehicle anchor points: two lower anchors where the vehicle seat backrest and seat cushion meet (called the seat bight) and one top tether anchor behind that seating position.

LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint. However, you can still use the seatbelt to attach the child restraint if the lower anchors are not used. For forward-facing child restraints, you must also attach the top tether strap to the proper top tether anchor if a top tether strap has been provided with your child restraint.

Your vehicle has LATCH lower anchors for child restraint installation at the following seating positions (LATCH is not available on Regular Cab):

Crew Cab and Super Cab

FORD F-350 Super Duty (2019) - Crew Cab and Super Cab - 1

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FORD F-350 Super Duty (2019) - Crew Cab and Super Cab - 2

natural_image Close-up of a white cylindrical object with two black arrows pointing to the bottom edge (no text or symbols visible)

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The lower LATCH anchors are at the rear section of the rear seat between the cushion and seat backrest. Follow the child restraint manufacturer's instructions to properly install a child restraint with LATCH attachments.

Follow the instructions later in this chapter on attaching child safety seats with tether straps.

Attach LATCH lower attachments of the child restraint only to the anchors shown.

Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use)

FORD F-350 Super Duty (2019) - Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) - 1

WARNING: The standardized spacing for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

The lower anchors at the center of the second row rear seat are spaced 26 in (652 mm) apart. The standardized spacing for LATCH lower anchors is 11 in (280 mm) center to center. You cannot install a child restraint with rigid LATCH attachments at the center seating position. LATCH compatible child restraints (with attachments on belt webbing) can only be used at this seating position provided that the child restraint manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if an adjacent child restraint is attached to that anchor.

Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to the vehicle. The seat should move less than 1 in (2.5 cm) when you do this for a proper installation.

If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.

Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety Seats

When used in combination, either the seatbelt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child restraint.

Using Tether Straps

Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety seats. Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in the vehicle.

The passenger seats of your vehicle may have built-in tether strap anchors behind the seats as described below.

The tether anchors in your vehicle may be loops of webbing above the seat backrest or an anchor bracket behind the seat on the rear edge of the seat cushion.

The rear seat in the Crew Cab and Super Cab has three straps along the top of the seat backrest that function as both routing loops for the tether straps and anchor loops.

The tether strap anchors in your vehicle are in the following positions (shown from top view):

Regular Cab
FORD F-350 Super Duty (2019) - Using Tether Straps - 1

flowchart
graph TD
    A[" "] --> B[" "]
    C[" "] --> D[" "]
    E[" "] --> F[" "]
    G[" "] --> H[" "]
    I[" "] --> J[" "]
    K["E166696"]

FORD F-350 Super Duty (2019) - Using Tether Straps - 2

flowchart
graph TD
    A[" "] --> B[" "]
    C[" "] --> D[" "]
    style C fill:#fff,stroke:#000
    style D fill:#fff,stroke:#000
    note right of C
        ↓
    end
    note right of D
        X
    end
    note left of C
        E251549

Crew Cab and Super Cab
FORD F-350 Super Duty (2019) - Using Tether Straps - 3

flowchart
graph TD
    A[" "] --> B[" "]
    C[" "] --> D[" "]
    E[" "] --> F[" "]
    G[" "] --> H[" "]
    I[" "] --> J[" "]
    K[" "] --> L[" "]
    M[" "] --> N[" "]
    O[" "] --> P[" "]
    Q[" "] --> R[" "]
    S[" "] --> T[" "]
    U[" "] --> V[" "]
    W[" "] --> X[" "]
    Y[" "] --> Z[" "]

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Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor.

If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off the vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching the vehicle seat gives the best protection in a severe crash.

Once the child safety seat has been installed using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.

Front Seat Tether Strap Attachment (Regular Cab)

Note: For vehicles with adjustable head restraints, route the tether strap under the head restraint and between the head restraint posts, otherwise route the tether strap over the top of the seatback.

  1. Route the child safety seat tether strap over the back of the seat and under the head restraint.
  2. Locate the correct anchor for the selected seating position. You may need to pull the seat backrest forward to access the tether anchors. Make sure the seat is locked in the upright position before installing the child restraint.
  3. Clip the tether strap to the anchor.

  4. Tighten the child safety seat tether strap according to the manufacturer's instructions.

Regular Cab passenger and center seats (located on back panel)
FORD F-350 Super Duty (2019) - Front Seat Tether Strap Attachment (Regular Cab) - 1

natural_image Close-up of a mechanical component with two black arrows pointing to features, no visible text or symbols.

If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a crash.

If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.

If your child restraint system has a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

Rear Seat Tether Strap Attachment (Crew Cab and Super Cab)
FORD F-350 Super Duty (2019) - Front Seat Tether Strap Attachment (Regular Cab) - 2

natural_image Close-up of a mechanical component with three attached parts and black arrows indicating force or movement (no text or symbols)

There are three loops of webbing just above the back of the rear seat (along the bottom edge of the rear window). Use these loops as both routing loops and anchor loops for up to three child safety seat tether straps.

For example, you can use the center loop as a routing loop for a child safety seat in the center rear seat and as an anchoring loop for child restraints installed in the outboard rear seats.

Many tether straps cannot be tightened if the tether strap is hooked to the loop directly behind the child restraint.

To provide a tight tether strap:

FORD F-350 Super Duty (2019) - Front Seat Tether Strap Attachment (Regular Cab) - 3

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  1. Route the vehicle tether loop between the head restraint posts, then route the child seat tether strap through the loop, forward of the head restraint.

  2. Hook the strap to the vehicle tether anchor loop in the adjacent seating position. If using the driver side, pass the strap behind the shoulder belt for the center seat. Always put the tether strap through the routing loop. The head restraint support post holds the child restraint tightly, but the head restraint post is not strong enough to hold the child restraint during a crash.

  3. Tighten the tether strap according to the child restraint manufacturer's instructions.

If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.

If your child restraint system has a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

BOOSTER SEATS

FORD F-350 Super Duty (2019) - BOOSTER SEATS - 1

WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.

Note: Some booster seat seatbelt guides may not accommodate the shoulder portion of the inflatable seatbelt.

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 57 in (1.45 m) tall, are greater than age four (4) and less than age twelve (12), and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg).

Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:

FORD F-350 Super Duty (2019) - BOOSTER SEATS - 2

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  • Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?
  • Can the child sit without slouching?
  • Does the lap belt rest low across the hips?
    •Is the shoulder belt centered on the shoulder and chest?
  • Can the child stay seated like this for the whole trip?

Always use booster seats in conjunction with your vehicle lap and shoulder belt.

Types of Booster Seats

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-Backless booster seats

If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts, or consider using a high back booster seat.

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•High back booster seats

If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high back booster seat would be a better choice.

Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child's hips.

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If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer's instructions.

CHILD RESTRAINT POSITIONING

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WARNING: Do not place a

rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

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WARNING: Properly secure

children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.

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WARNING: Always carefully

follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint manufacturer's instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.

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WARNING: Do not allow a

passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.

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WARNING: Do not use pillows,

books or towels to boost your child's height. Failure to follow this instruction could result in personal injury or death.

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WARNING: Properly secure child restraints or booster seats when they are not in use. They could become projectiles in a sudden stop or crash. Failure to follow this instruction could result in personal injury or death.

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WARNING: Do not put the order section of the seatbelt or allow him to put the shoulder section of seatbelt under their arm or behind back. Failure to follow this action could reduce the tiveness of the seatbelt and ease the risk of injury or death in a

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WARNING: Do not leave children's unattended in your vehicle. We to follow this instruction could sit in personal injury or death.

Recommendations for Attaching Child Safety Restraints for Children

Restraint TypeCombined Weight of Child and Child RestraintUse Any Attachment Method as Indicated Below by X
LATCH (Lower Anchors and Top Tether Anchor)LATCH (Lower Anchors Only)Seatbelt and Top Tether AnchorSeatbelt and LATCH (Lower Anchors and Top Tether Anchor)Seatbelt Only
Rear facing child restraintUp to 65 lb (29.5 kg)XX
Rear facing child restraintOver 65 lb (29.5 kg)X
Forward facing child restraintUp to 65 lb (29.5 kg)XXX
Forward facing child restraintOver 65 lb (29.5 kg)XX

Note: The child restraint must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Seats (page 152).

CHILD SAFETY LOCKS

When these locks are set, the rear doors cannot be opened from the inside.

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The childproof locks are located on the rear edge of each rear door and must be set separately for each door.

Left-Hand Side

Turn counterclockwise to lock and clockwise to unlock.

Right-Hand Side

Turn clockwise to lock and counterclockwise to unlock.

WARNING: Always drive and ride the seatback upright and the lap nug and low across the hips.

FORD F-350 Super Duty (2019) - Right-Hand Side - 1

WARNING: To reduce the risk of , make sure children sit where they e properly restrained.

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WARNING: Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash which may result in serious injury or death.

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WARNING: All occupants of the vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.

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WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Be sure everyone in your vehicle is in a seat and using a seatbelt properly.

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WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seatbelt.

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WARNING: Each seating position in your vehicle has a specific seatbelt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. 1) Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. 2) Never swing the seatbelt around your neck over the inside shoulder. 3) Never use a single belt for more than one person.

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WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.

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WARNING: Seatbelts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them.

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WARNING: Front and rear seat occupants, including pregnant women, should wear seatbelts for optimum protection in an accident.

All seating positions in this vehicle have lap and shoulder belts. All occupants of the vehicle should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided.

The seatbelt system consists of:

•Lap and shoulder seatbelts.

- Shoulder seatbelt with automatic locking mode, (except driver seatbelt).

- Height adjuster at the front outboard seating positions.

- Seatbelt pretensioner at the front outboard seating positions.

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- Seatbelt warning light and chime.

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- Crash sensors and monitoring system with readiness indicator.

The seatbelt pretensioners at the front seating positions are designed to tighten the seatbelts when activated. In frontal and near-frontal crashes, the seatbelt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags. In side crashes and rollovers, the seatbelt pretensioners activate when the Safety Canopy is activated.

FASTENING THE SEATBELTS

Standard belts shown, inflatable belts similar

The front outboard and rear safety restraints in the vehicle are combination lap and shoulder belts.

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  1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure you securely fasten the tongue in the buckle.

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  1. To unfasten, press the release button and remove the tongue from the buckle.

Using the Seatbelt with Cinch Tongue (Front Center Seat on Super Cab and Crew Cab)

The cinch tongue slides up and down the belt webbing when you stow the belt or while putting seatbelts on. When you buckle the lap and shoulder seatbelt, the cinch tongue allows you to shorten the lap portion, but pinches the webbing to keep the lap portion from getting longer. The cinch tongue is designed to slip during a crash, so always wear the shoulder belt properly and do not allow any slack in either the lap or shoulder portions.

Before you can reach and latch a lap and shoulder belt having a cinch tongue into the buckle, you may have to lengthen the lap belt portion of it.

Seatbelts

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  1. To lengthen the lap belt, pull some webbing out of the shoulder belt retractor.
  2. While holding the webbing below the tongue, grasp the tip (metal portion) of the tongue so that it is parallel to the webbing and slide the tongue upward.
  3. Provide enough lap belt length so that the tongue can reach the buckle.

Fastening the Cinch Tongue

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WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips.

  1. Pull the lap and shoulder belt from the retractor so that the shoulder belt portion of the seatbelt crosses your shoulder and chest.
  2. Be sure the belt is not twisted. If the belt is twisted, remove the twist.
  3. Insert the belt tongue into the proper buckle for your seating position until you hear a snap and feel it latch.
  4. Make sure you securely fasten the tongue to the buckle by pulling on the tongue.

While you are fastened in the seatbelt, the lap and shoulder belt with a cinch tongue adjusts to your movement. However, if you brake hard, turn hard, or if your vehicle receives an impact of 5 mph (8 km/h) or more, the seatbelt will become locked and help reduce your forward movement.

Using Seatbelts During Pregnancy

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WARNING: Always ride and drive your seatback upright and properly in your seatbelt. Fit the lap portion the seatbelt snugly and low across ups. Position the shoulder portion of seatbelt across your chest. Pregnant then must follow this practice. See following figure.

FORD F-350 Super Duty (2019) - Using Seatbelts During Pregnancy - 2

natural_image Illustration of a person seated in a chair with a bandage and directional arrows indicating movement (no text or symbols)

Pregnant women should always wear their seatbelt. Position the lap belt portion of a combination lap and shoulder belt low across the hips below the belly and worn as tight as comfort allows. Position the shoulder belt to cross the middle of the shoulder and the center of the chest.

Seatbelt Locking Modes

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WARNING: If your vehicle is involved in a crash, have the seatbelts and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.

All safety restraints in the vehicle are combination lap and shoulder belts. The driver seatbelt has the first type of locking mode, and the front outboard passenger and rear seat seatbelts have both types of locking modes described as follows:

Vehicle Sensitive Mode

This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly, turns a corner sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or more, the combination seatbelts lock to help reduce forward movement of the driver and passengers.

In addition, the retractor is designed to lock if you pull the webbing out too quickly. If the seatbelt retractor locks, slowly lower the height adjuster to allow the seatbelt to retract. If the retractor does not unlock, pull the seatbelt out slowly then feed a small length of webbing back toward the stowed position. For rear seatbelts, recline the rear seat backrest or push the seat backrest cushion away from the seatbelt. Feed a small length of webbing back toward the stowed position.

Automatic Locking Mode

In this mode, the shoulder belt automatically pre-locks. The belt still retracts to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver seatbelt.

When to Use the Automatic Locking Mode

Use this mode any time you install a child safety seat in a front outboard passenger seating position in a Regular Cab, SuperCab, SuperCrew or any rear seating position of a SuperCab or SuperCrew. The optional front seat's center seatbelt has a cinch mechanism. Properly restrain children 12 years old and under in a rear seat whenever possible. See Child Safety (page 19).

How to Use the Automatic Locking Mode

Non-inflatable seatbelts

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  1. Buckle the combination lap and shoulder belt.
  2. Grasp the shoulder portion and pull downward until you pull the entire belt out.
  3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.

Rear outboard inflatable seatbelts (second row only—if equipped)

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  1. Buckle the combination lap and shoulder belt.
  2. Grasp the lap portion of the belt and pull upward until you pull the entire belt out.
  3. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.

How to Disengage the Automatic Locking Mode

Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode.

Rear Inflatable Seatbelt (If Equipped)

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WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.

The rear inflatable seatbelts are in the shoulder portion of the seatbelts of the second-row outboard seating positions.

Note: The rear inflatable seatbelts are compatible with most infant and child safety car seats and belt positioning booster seats when properly installed. This is because they are designed to fill with a cooled gas at a lower pressure and at a slower rate than traditional airbags. After inflation, the shoulder portion of the seatbelt remains cool to the touch.

The rear inflatable seatbelt consists of the following:

  • An inflatable bag in the shoulder seatbelt webbing.
  • Lap seatbelt webbing with automatic locking mode.
    •The same warning light, electronic control and diagnostic unit as used for the front seatbelts.
  • Impact sensors in various parts of the vehicle.

How does the rear inflatable seatbelt system work?

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WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.

The rear inflatable seatbelts function like standard restraints in everyday usage.

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During a crash of sufficient force, the inflatable belt inflates from inside the webbing.

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The fully inflated belt's increased diameter more effectively holds the occupant in the appropriate seating position, and spreads crash forces over more area of the body than regular seatbelts. This helps reduce pressure on the chest and helps control head and neck motion for passengers.

The rear inflatable seatbelts are designed to inflate in frontal or near-frontal crashes, rollovers and some side impact crashes. The fact that the rear inflatable seatbelt did not inflate in a crash does not mean that something is wrong with the system. Rather, it means the forces were not of the type sufficient to cause activation.

SEATBELT HEIGHT ADJUSTMENT

WARNING: Position the safety belt height adjuster so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a crash.

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Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder.

To adjust the shoulder belt height:

  1. Pull the button and slide the height adjuster up or down.
  2. Release the button and pull down on the height adjuster to make sure it is locked in place.

SEATBELT WARNING LAMP AND INDICATOR CHIME

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This lamp illuminates and an indicator chime will sound if the driver seatbelt has not been

fastened when the vehicle's ignition is turned on.

Conditions of operation

ThenIf
The driver seatbelt is not buckled before the ignition switch is turned to the on position...The seatbelt warning lamp illuminates and the indicator chime sounds for a few seconds.
The driver seatbelt is buckled while the warning lamp is illuminated and the indicator chime is sounding...The seatbelt warning lamp and indicator chime turn off.
The driver seatbelt is buckled before the ignition switch is turned to the on position...The seatbelt warning lamp and indicator chime remain off.

SEATBELT REMINDER

Belt-Minder™

This feature supplements the seatbelt warning function. It provides additional reminders by intermittently sounding a chime and illuminating the seatbelt warning light when you are in the driver seat and a seatbelt is unbuckled.

Then...If...
You buckle your seatbelt before you switch the ignition on or less than 1-2 minutes elapse after you switch the ignition on...The Belt-Minder feature will not activate.
You do not buckle your seatbelt before your vehicle reaches at least 6 mph (9.7 km/h) and 1-2 minutes elapse after you switch the ignition on...The Belt-Minder feature activates - the seatbelt warning light illuminates and a warning tone sounds for six seconds every 25 seconds, repeating for about five minutes or until you buckle your seatbelt.
The driver seatbelt is unbuckled for about one minute while the vehicle is traveling at least 6 mph (9.7 km/h) and more than 1-2 minutes elapse after you switch the ignition on...The Belt-Minder feature activates - the seatbelt warning light illuminates and the warning tone sounds for six seconds every 25 seconds, repeating for about five minutes or until you buckle your seatbelt.

Deactivating and Activating the Belt-Minder Feature (Driver only)

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WARNING: While the system allows you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate or activate the system while driving the vehicle.

Note: If you are using MyKey, you cannot disable the Belt-Minder. Also, if the Belt-Minder has been previously disabled, it will be re-enabled during the use of MyKey. See MyKey™ (page 64).

Read Steps 1 - 4 thoroughly before proceeding with the programming procedure.

Before following the procedure, make sure that:

•The parking brake is set.
• The transmission is in park (P).
- The ignition is off.
- All vehicle doors are closed.
• The driver seatbelt is unbuckled.

  1. Switch the ignition on. Do not start the engine.
  2. Wait until the seatbelt warning light turns off (about one minute). You must complete Step 3 within 30 seconds after the seatbelt warning light turns off.
  3. Buckle then unbuckle the seatbelt three times at a moderate speed, ending with the seatbelt in the unbuckled state. After Step 3, the seatbelt warning light turns on.

  4. While the seatbelt warning light is on, buckle then unbuckle the seatbelt. After Step 4, the seatbelt warning light flashes for confirmation.

  5. This will switch the feature off if it is currently on.

  6. This will switch the feature on if it is currently off.

CHILD RESTRAINT AND SEATBELT MAINTENANCE

Inspect the vehicle seatbelts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child restraint seatbelts to make sure there are no nicks, tears or cuts. Replace if necessary. All vehicle seatbelt assemblies, including retractors, buckles, front seatbelt buckle assemblies, buckle support assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seat backrest (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a crash. Read the child restraint manufacturer's instructions for additional inspection and maintenance information specific to the child restraint.

We recommend that all seatbelt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Seatbelt assemblies not in use during a crash should also be inspected and replaced if either damage or improper operation is noted.

Properly care for seatbelts. See Vehicle Care (page 369).

SEATBELT EXTENSION

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WARNING: Persons who fit into vehicle's seatbelt should not use an avision. Unnecessary use could result inious personal injury in the event of ash.

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WARNING: Only use extensions ded free of charge by Ford Motor company dealers. The dealer will provide extension designed specifically for vehicle, model year and seating on. The use of an extension ded for another vehicle, model year atting position may not offer you the protection of your vehicle's seatbelt Maint system.

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WARNING: Never use seatbelt sions to install child restraints.

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WARNING: Do not use a seatbelt sion with an inflatable seatbelt.

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WARNING: Do not use extensions range the fit of the belt across the, over the lap or to make the belt buckle easier to reach.

If, because of body size or driving position, it is not possible to properly fasten the seatbelt over your lap and shoulder, an extension that is compatible with the seatbelts is available free of charge from Ford Motor Company dealers. Only Ford seatbelt extensions made by the original equipment seatbelts manufacturer should be used with Ford seatbelts. Ask your authorized dealer if your extension is compatible with your Ford vehicle restraint system.

WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module.

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WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided. Failure to properly wear your safety belt could seriously increase the risk of injury or death.

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WARNING: Always transport children 12 years old and under in the back seat and always properly use appropriate child restraints. Failure to follow this could seriously increase the risk of injury or death.

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WARNING: Never place your arm over the airbag module as a deploying airbag can result in serious arm fractures or other injuries.

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WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat upon which the child seat is installed all the way back.

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WARNING: Do not attempt to service, repair, or modify the airbag supplemental restraint systems or its fuses as you could be seriously injured or killed. Contact your authorized dealer as soon as possible.

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WARNING: Several airbag system components get hot after inflation. To avoid risk of injury, do not touch them after inflation.

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WARNING: If the airbag has deployed, the airbag will not function again and must be replaced immediately. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash.

The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag.

Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.

The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic.

While the system is designed to help reduce serious injuries, contact with a deploying airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag. Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not

properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control.

Routine maintenance of the airbags is not required.

DRIVER AND PASSENGER AIRBAGS

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WARNING: Never place your arm over the airbag module as a deploying airbag can result in serious arm fractures or other injuries.

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WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child seat is installed all the way back.

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The driver and front passenger airbags deploy during significant frontal and near frontal crashes.

The driver and passenger front airbag system consists of:

- Driver and passenger airbag modules.

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- Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag

Indicator (page 55).

Passenger Airbag On and Off Switch (If Equipped)

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WARNING: Even with advanced aints systems, properly restrain en 12 and under in a rear seating on. Failure to follow this could usly increase the risk of injury or n.

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WARNING: The front passenger g is not designed to offer protection occupant in the center seating on.

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WARNING: Your vehicle may have bag deactivation switch. Before g, always look at the switch to sure it is in the appropriate on. Failure to put the switch in the other position can increase the risk of us injury or death in a crash.

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High-series vehicles (if equipped)

Supplementary Restraints System

The front passenger airbag on and off switch has indicators that illuminate, indicating that the front passenger frontal airbag is either on or off. The indicator lamp is near the center of the instrument panel.

Note: The passenger airbag status indicator OFF and ON lamps illuminate for a short period of time when you switch the ignition on to confirm it is functional.

Switch positionindicatorPassenger airbagPassenger airb
DisabledOFF: LitOff
ON: Unlit
EnabledOFF: UnlitOn
ON: Lit

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Low-series vehicles (if equipped)

The front passenger airbag on and off switch has an indicator that illuminates and stays lit to remind you that the front passenger frontal airbag is off. The indicator lamp is near the center of the instrument panel.

Note: The indicator lamp illuminates for a short period of time when you switch the ignition on to confirm it is functional.

Turning the Passenger Airbag Off

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WARNING: If the light does not illuminate when the passenger airbag switch is off and you switch the ignition on, have the passenger airbag switch serviced immediately by a qualified technician.

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WARNING: To avoid switching on rbag, always remove the ignition with the switch in the off position.

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WARNING: If your vehicle has rear, always transport children who are and younger in the rear seat. Always seatbelts and child restraints herly. Do not place a child in a rear of infant seat in the front seat unless vehicle is equipped with an airbag off switch and the passenger g is turned off. This is because the of the infant seat is too close to the airbag and the risk of a fatal to the infant when the airbag es is substantial.

The passenger airbag on and off switch is in the glovebox.

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  1. Insert the ignition key, turn the switch to OFF and hold in OFF while removing the key.
  2. When you switch the ignition on, the passenger airbag off light illuminates briefly, momentarily shuts off and then turns back on. This indicates that the passenger airbag is deactivated.

Turning the Passenger Airbag Back On

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WARNING: The seatbelts for the driver and right front passenger seating positions are specifically designed to operate together with the airbags in certain types of crashes. When you switch off your airbag, you not only lose the protection of the airbag, you also may reduce the effectiveness of your seatbelt system. If the passenger does not meet the requirements stated in the National Highway Traffic Safety Administration or Transport Canada deactivation criteria, switching off the airbag can increase the risk of serious injury or death in a crash.

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WARNING: If your vehicle has rear seats, always transport children who are 12 and younger in the rear seat. Always use seatbelts and child restraints properly. Do not place a child in a rear facing infant seat in the front seat unless your vehicle is equipped with an airbag on and off switch and the passenger airbag is turned off. This is because the back of the infant seat is too close to the inflating airbag and the risk of a fatal injury to the infant when the airbag inflates is substantial.

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WARNING: If the passenger airbag off light is illuminated when the passenger airbag switch is on and the ignition is on, have the passenger airbag switch serviced immediately by a qualified technician.

The passenger airbag remains off until you turn it back on.

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  1. Insert the ignition key and turn the switch to ON.

  2. The passenger airbag off light will briefly illuminate when you switch the ignition on. This indicates that the passenger airbag is operational.

The passenger side airbag should always be on (the passenger airbag off light should not be illuminated) unless the passenger is a person who meets the requirements stated either in Category 1, 2 or 3 of the National Highway Traffic Safety Administration or Transport Canada deactivation criteria which follows.

The vast majority of drivers and passengers are much safer with an airbag than without. To do their job and reduce the risk of life threatening injuries, airbags must open with great force, and this force can pose a potentially deadly risk in some situations, particularly when a front seat occupant is not properly buckled up. The most effective way to reduce the risk of unnecessary airbag injuries without reducing the overall safety of the vehicle is to make sure all occupants are properly restrained in the vehicle, especially in the front seat. This provides the protection of seatbelts and permits the airbags to provide the additional protection they were designed to provide. If you choose to deactivate your airbag, you are losing the very significant risk reducing benefits of the airbag and you are also reducing the effectiveness of the seatbelts, because seatbelts in modern vehicles are designed to work as a safety system with the airbags.

National Highway Traffic Safety Administration Deactivation Criteria (Excluding Canada)

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WARNING: This vehicle has al energy management seatbelts e driver and right front passenger.

These particular seatbelts are specifically designed to work with airbags to help reduce the risk of injury in a crash. The energy management seatbelt gives or releases additional seatbelt webbing in some accidents to reduce the concentration of force on an occupant's chest and to reduce the risk of certain bone fractures and injuries to underlying organs. In a crash, if the airbag is off, this energy management seatbelt might permit the passenger wearing the seatbelt to move forward enough to have a serious or fatal injury. The more severe the crash, and the heavier the occupant, the greater the risk. Make sure the airbag is on for any passenger who does not qualify under the National Highway Traffic Safety Administration deactivation criteria.

  1. Infant. An infant (less than 1 year old) must ride in the front seat because:

•The vehicle has no rear seat;

•The vehicle has a rear seat too small to accommodate a rear-facing infant seat; or

•The infant has a medical condition which, according to the infant's physician, makes it necessary for the infant to ride in the front so that the driver can constantly monitor the child's condition.

  1. Child age 1 to 12. A child age 1 to 12 must ride in the front seat because:

• The vehicle has no rear seat;
- Although children ages 1 to 12 ride in the rear seat(s) whenever possible, children ages 1 to 12 sometimes must ride in the front because no space is available in the rear seat(s) of the vehicle; or
- The child has a medical condition which, according to the child's physician, makes it necessary for the child to ride in the front seat so that the driver can constantly monitor the child's condition.

3. Medical condition. A passenger has a medical condition which, according to his or her physician:

  • Causes the passenger airbag to pose a special risk for the passenger;
  • Makes the potential harm from the passenger airbag in a crash greater than the potential harm from turning off the airbag and allowing the passenger, even if belted, to hit the dashboard or windshield in a crash.

Transport Canada Deactivation Criteria (Canada Only)

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WARNING: This vehicle has

special energy management seatbelts for the driver and right front passenger. These particular seatbelts are specifically designed to work with airbags to help reduce the risk of injury in a crash. The energy management seatbelt gives or releases additional seatbelt webbing in some accidents to reduce the concentration of force on an occupant's chest and to reduce the risk of certain bone fractures and injuries to underlying organs. In a crash, if the airbag is off, this energy management seatbelt might permit the passenger wearing the seatbelt to move forward enough to have a serious or fatal injury. The more

severe the crash, and the heavier the occupant, the greater the risk. Make sure the airbag is on for any passenger who does not qualify under the National Highway Traffic Safety Administration deactivation criteria.

1. Infant: An infant (less than 1 year old) must ride in the front seat because:

• My vehicle has no rear seat;
•The rear seat in my vehicle cannot accommodate a rear-facing infant seat;
•The infant has a medical condition which, according to the infant's physician, makes it necessary for the infant to ride in the front seat so that the driver can monitor the infant's condition.

2. Child age 12 or under: A child age 12 or under must ride in the front seat because:

• My vehicle has no rear seat;
- Although children age 12 and under ride in the rear seat whenever possible, children age 12 and under have no option but to sometimes ride in the front seat because rear seat space is insufficient;
• The child has a medical condition that, according to the child's physician, makes it necessary for the child to ride in the front seat so that the driver can monitor the child's condition.

3. Medical condition: A passenger has a medical condition that, according to his or her physician:

  • Poses a special risk for the passenger if the airbag deploys; and
  • Makes the potential harm from the passenger airbag deployment greater than the potential harm from turning off the airbag and experiencing a crash without the protection offered by the airbag

Proper Driver and Front Passenger Seating Adjustment

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WARNING: National Highway

Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 10 in (25 cm) between an occupant's chest and the driver airbag module.

To properly position yourself away from the airbag:

  • Move your seat to the rear as far as you can while still reaching the pedals comfortably.
  • Recline the seat slightly (one or two degrees) from the upright position.

After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. Properly seated occupants sit upright, lean against the seat back, and center themselves on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash greatly increases.

Children and Airbags

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WARNING: Airbags can kill or

injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child seat is installed all the way back.

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Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash.

If two adults and a child occupy a Regular Cab, properly restrain the child in the center front unless doing so would interfere with driving your vehicle. This provides lap and shoulder belt protection for all occupants, and airbag protection for the adults. A child or infant properly restrained in the center front seat should not incur risk of serious injury from the airbags.

SIDE AIRBAGS

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WARNING: Do not place objects

or mount equipment on or near the airbag cover, on the side of the seatbacks (of the front seats), or in front seat areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.

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WARNING: Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident.

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WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.

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WARNING: Do not attempt to service, repair, or modify the airbag, its fuses or the seat cover on a seat containing an airbag as you could be seriously injured or killed. Contact your authorized dealer as soon as possible.

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WARNING: If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash.

The side airbags are located on the outboard side of the seatbacks of the front seats. In certain sideways crashes, the airbag on the side affected by the crash will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes.

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natural_image 3D rendered illustration of a car seat assembly with a side arm (no text or symbols)

The system consists of the following:

•A label or embossed side panel indicating that side airbags are found on your vehicle.
- Side airbags located inside the seatback of the driver and front passenger seats.

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- Crash sensors and monitoring system with readiness indicator.

See Crash Sensors and Airbag

Indicator (page 55).

The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags.

SAFETY CANOPY™

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WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.

WARNING: Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner.

WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.

WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.

WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the airbag.

WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.

The Safety Canopy deploys during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side rail sheet metal, behind the headliner, above each row of seats. In certain sideways crashes or rollover events, the Safety Canopy will be

activated, regardless of which seats are occupied. The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events.

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The system consists of the following:

- Safety Canopy curtain airbags above the trim panels over the front and rear side windows identified by a label or wording on the headliner or roof-pillar trim.

• A flexible headliner which opens above the side doors to allow air curtain deployment

- Crash sensors and monitoring system with a readiness indicator. See Crash Sensors

and Airbag Indicator (page 55).

Properly restrain children 12 years old and under in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.

The design and development of the Safety Canopy included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including the Safety Canopy).

CRASH SENSORS AND AIRBAG INDICATOR

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WARNING: Modifying or adding ment to the front end of your cle (including hood, bumper system, e, front end body structure, tow s and hood pins) may affect the formance of the airbag system, asing the risk of injury. Do not ify or add equipment to the front of your vehicle.

Your vehicle has a collection of crash and occupant sensors that provide information to the restraints control module which deploys (activates) the front seatbelt pretensioners, optional rear inflatable seatbelts, driver airbag, passenger airbag, seat mounted side airbags, and the Safety Canopy®. Based on the type of crash, the restraints control module will deploy the appropriate safety devices.

The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. See Instrument Cluster (page 103). Routine maintenance of the airbag is not required.

A difficulty with the system is indicated by one or more of the following:

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The readiness light will not illuminate immediately after you switch the ignition on.

•The readiness light either flashes or stays lit.

• A series of five beeps will be heard. The tone pattern repeats periodically until the problem, the light or both are repaired.

If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash.

The fact that the seatbelt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, belt usage) were not appropriate to activate these safety devices.

•The design of the front airbags is to activate only in frontal and near-frontal crashes (not rollovers, side impacts or rear impacts unless the crash causes sufficient frontal deceleration).

•The design of the seatbelt pretensioners and rear inflatable seatbelts is to activate in frontal, near-frontal and side crashes, and in rollovers.

- The design of the side airbags is to inflate in certain side impact crashes. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation.

• The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.

AIRBAG DISPOSAL

Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel.

GENERAL INFORMATION ON RADIO FREQUENCIES

This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Note: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.

The typical operating range for your transmitter is approximately 33 ft (10 m). Vehicles with the remote start feature will have a greater range. One of the following could cause a decrease in operating range:

  • Weather conditions.
  • Nearby radio towers.
  • Structures around the vehicle.
  • Other vehicles parked next to your vehicle.

Other short-distance radio transmitters, such as amateur radios, medical equipment, wireless headphones, remote controls and alarm systems may operate on the same frequency as your remote control. If other transmitters are operating on those frequencies, you may not be able to use your remote control. Using your remote control near some types of electronic equipment, such as USB devices, computers or cell phones can interfere with remote operation. Operating your remote control near metal or metallic-finished purses, bags or clothing can interfere with remote operation. You can lock and unlock the doors with the key.

Note: Make sure to lock your vehicle before leaving it unattended.

Note: If you are in range, the remote control still operates if you press any button unintentionally.

Intelligent Access (If Equipped)

The system uses a radio frequency signal to communicate with your vehicle and authorize your vehicle to unlock when one of the following conditions are met:

  • You touch the inside of the front exterior door handle within 3 ft (1 m) proximity of an intelligent access key.
  • You press the tailgate release button.
  • You press a button on the remote control.

If excessive radio frequency interference is present in the area or if the remote control battery is low, you may need to mechanically unlock your door. You can use the mechanical key blade in your intelligent access key to open the driver door in this situation. See Remote Control (page 57).

REMOTE CONTROL

Integrated Keyhead Transmitter (If Equipped)

Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control.

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Press the button to release the key blade. Press and hold the button to fold the key blade back in when not in use.

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Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference.

Intelligent Access Key (If Equipped)

Note: You may not be able to shift out of park (P) unless the intelligent access key is inside your vehicle.

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The intelligent access keys operate the power locks and the remote start system. The key must be in your vehicle to use the push button start.

Removable Key Blade

The intelligent access key also contains a removable key blade that you can use to unlock your vehicle.

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Press the release button and pull the key blade out.

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Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference.

Replacing the Battery

Note: Refer to local regulations when disposing of transmitter batteries.

Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.

Note: Replacing the battery does not erase the programmed key from your vehicle. The transmitter should operate normally.

A message appears in the information display when the remote control battery is low. See General Information (page 111).

Integrated Keyhead Transmitter

The remote control uses one coin-type three-volt lithium battery.

Press the button to release the key blade before beginning the procedure.

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  1. Insert a suitable tool, for example a screwdriver, in the position shown and gently push the clip.
  2. Press the clip down to release the battery cover.

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  1. Carefully remove the cover.

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Note: Do not touch the battery contacts or the printed circuit board with the screwdriver.

  1. Insert a suitable tool, for example a screwdriver, in the position shown to release the battery.

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  1. Remove the battery.
  2. Insert a new battery with the + facing upward.
  3. Reinstall the battery housing cover onto the transmitter.

Intelligent Access Key

The remote control uses one coin-type three-volt lithium battery.

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  1. Press the release button and pull the key blade out.

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  1. Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover.

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  1. Insert a suitable tool, for example a screwdriver, in the position shown and carefully remove the battery.
  2. Insert a new battery with the + facing upward.
  3. Reinstall the battery housing cover onto the transmitter and install the key blade.

Memory Feature (If Equipped)

You can use the remote control to recall memory positions.

Press the unlock button on a linked remote control to recall memory positions. If you enable the easy entry and exit feature, the seat moves to the easy entry position. The seat moves to the driver memory position when you switch the ignition on.

Linking a Preset Position to your Remote Control

See Memory Function (page 158).

Car Finder

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Press the button twice within three seconds. A tone sounds and the direction indicators

flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm.

Sounding the Panic Alarm

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Press the button to sound the panic alarm. Press the button again or switch the ignition on to

turn it off.

Note: The panic alarm only operates when the ignition is off.

Remote Start (If Equipped)

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WARNING: To avoid exhaust

fumes, do not use remote start if your vehicle is parked indoors or in areas that are not well ventilated.

Note: Do not use remote start if your fuel level is low.

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The remote start button is on the transmitter.

This feature allows you to start your vehicle from the outside. The transmitter has an extended operating range.

You can configure vehicles with automatic climate control to turn on the automatic climate control when you remote start your vehicle. See Automatic Climate Control (page 145). A manual climate control system runs at the setting you set it to when you switched your vehicle off.

Many states and provinces restrict the use of remote start. Check your local and state or provincial laws for specific requirements regarding remote start systems.

The remote start system does not work if any of the following occur:

• The ignition is on.

• The anti-theft alarm triggers.

- You switch off the feature.

• The hood is open.

• The transmission is not in park (P).

•The battery voltage is below the minimum operating voltage.

Remote Control Feedback

An LED on the remote control provides status feedback of remote start or stop commands.

StatusLED
Solid greenRemote start or extension successful
Solid redRemote stop successful; vehicle off
Blinking redRemote start or stop failed
Blinking greenWaiting for status update

Remote Starting Your Vehicle

Note: You must press each button within three seconds of each other.

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To remote start your vehicle:

  1. Press the lock button.
  2. Press the remote start button twice. The exterior lamps flash twice.

The horn sounds if the system fails to start, unless quiet start is on. Quiet start runs the blower fan at a slower speed to reduce noise. You can switch it on or off in the information display. See General Information (page 111).

Note: If you do not follow this sequence, your vehicle does not start remotely, the direction indicators do not flash twice and the horn does not sound.

Note: If you remote start your vehicle with an integrated keyhead transmitter, you must switch on the ignition before driving your vehicle. If you remote start your vehicle with an intelligent access transmitter, you must press the push button ignition switch on the instrument panel once while applying the brake pedal before driving your vehicle.

The power windows do not work during remote start and the radio does not turn on automatically.

The parking lamps remain on and your vehicle runs for 5, 10 or 15 minutes depending on the setting.

Extending the Engine Running Time

To extend the engine running time duration of your vehicle during remote start, repeat steps 1 and 2 while the engine is running. If the duration is set to 10 minutes, the duration extends by another 10 minutes. For example, if your vehicle had been running from the first remote start for 5 minutes, your vehicle continues to run now for a total of 20 minutes. You can extend the remote start up to a maximum of 30 minutes.

Wait at least five seconds before remote starting after the engine stops running.

Turning Your Vehicle Off After Remote Starting

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Press the button once. The parking lamps turn off.

You may have to be closer to the

vehicle than when starting due to ground reflection and the added noise of the running vehicle.

You can turn the remote start system on or off using the information display. See General Information (page 111).

REPLACING A LOST KEY OR REMOTE CONTROL

Replacement keys or remote controls can be purchased from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Passive Anti-Theft System (page 77).

MyKey allows you to program keys with restricted driving modes to promote good driving habits. You can program the restrictions to all keys but one. Any keys that you did not program are administrator keys or admin keys.

You can use admin keys to:

  • Create a MyKey with certain vehicle restrictions.
  • Program certain MyKey settings.
  • Clear all MyKey restrictions.

After you program a MyKey, you can view the following information through the information display:

•The total number of admin keys and MyKeys for your vehicle.
•The total distance a MyKey driver traveled with your vehicle.

Note: Every MyKey receives the same restrictions and settings. You cannot program them individually.

Note: For vehicles equipped with a push-button start switch: When both a MyKey and an admin key are present when you start your vehicle, the system recognizes the admin key only.

Standard Settings

Not every vehicle includes the features listed below. If your vehicle has this equipment, then you cannot change the following settings when using a MyKey:

  • Seatbelt reminder or Belt-Minder™. MyKey mutes the audio system until drivers, and in some instances, passengers, fasten their seatbelts.
  • Earlier low-fuel warning. The low-fuel warning activates earlier for MyKey drivers, giving them more time to refuel.

- Certain driver alerts, stability systems or parking aids turn on automatically when you use the MyKey system. For example, Blind Spot Information System (BLIS), cross traffic alert, lane departure warning or forward collision warning.

- Restricted touchscreen operation in some markets. For example, MyKey may prevent manual navigation destination input while the vehicle is in any gear other than park (P) or when the vehicle reaches a certain rate of speed.

- Satellite radio adult content restrictions, if this feature is available in your market.

Note: MyKey drivers may be able to switch the lane departure warning feature off, but this feature turns back on automatically with every new key cycle.

Note: If your vehicle includes an AM/FM radio or a very basic audio system, then the radio may not mute.

Optional Settings

You can configure certain vehicle feature settings when you first create a MyKey. You can also change the settings afterward with an admin key.

Note: Not every feature applies to every vehicle in every market. When they are available for your vehicle, then they appear in your information display, providing choices to switch them on or off, or to select a more specific setting.

- Various vehicle speed limits so the MyKey driver cannot exceed certain speeds. The information display shows warnings followed by an audible tone when the MyKey driver reaches the set speed. You cannot override the set speed by fully depressing the accelerator pedal.

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WARNING: Do not set MyKey maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.

  • Various vehicle speed reminders so MyKey drivers know when their vehicle speed approaches the limits. Warnings appear in your information display and a tone sounds when the MyKey drivers exceed the set vehicle speed.
    •The audio system's maximum volume limits to 45% so MyKey drivers can concentrate on the road. A message appears in the information display when MyKey drivers attempt to exceed the limited volume. MyKey also disables the automatic volume control.
  • Always on setting. This setting forces certain features to remain on and active for MyKey drivers. For example, E911 or emergency assistance and the do not disturb features stay on even if a MyKey driver uses the feature's control to switch it off.

Note: If your vehicle includes an AM/FM radio or a very basic audio system, then the radio may not mute.

CREATING A MYKEY

Use the information display to create a MyKey.

  1. Switch the ignition on using the key or the transmitter you want to program. If your vehicle has a push-button start, place the transmitter into the backup slot. See Passive Anti-Theft System (page 77).

  2. Access the main menu in the information display and then scroll through the menus to begin programming your MyKey. See Information Displays (page 111).

  3. Follow the instructions in the display.
  4. A confirmation message appears in the display after you finish programming your MyKey. The programmed restrictions apply when you key off, open and close driver door and restart your vehicle with the programmed key or transmitter.

Note: Make sure you label the programmed MyKey so you can distinguish it from the admin keys.

You can also program the optional MyKey settings.

Programming or Changing Configurable Settings

Use the information display to program or change your optional MyKey settings.

  1. Switch the ignition on using the key or the transmitter you want to program.
  2. Access the main menu in the information display and then scroll through the menus to change the settings of your MyKey. See Information Displays (page 111).

  3. Follow the instructions in the display.

  4. A confirmation message appears in the display after you finish programming your MyKey. The programmed restrictions apply when you key off, open and close the driver door and restart your vehicle with the programmed key or transmitter.

Note: You can clear or change your MyKey settings at any time during the same key cycle as you created the MyKey. If you switch the engine off, you must use an admin key to change or clear your optional MyKey settings.

CLEARING ALL MYKEYS

When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status at once. To clear all MyKeys of all MyKey settings, use the information display.

  1. Switch the ignition on using an admin key.
  2. Access the main menu in the information display and then scroll through the menus to begin clearing your MyKey programming. See Information Displays (page 111).
  3. Follow the instructions in the display.
  4. A confirmation message appears in the display after you finish clearing your MyKeys.

Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status. You cannot remove the MyKey restrictions individually.

CHECKING MYKEY SYSTEM STATUS

You can find information about your programmed MyKeys by using the information display. See Information Displays (page 111).

MyKey Distance

Tracks the distance when drivers use a MyKey. The only way to delete the accumulated distance is by using an admin key to clear all MyKeys. If the distance does not accumulate as expected, then the intended user is not using the MyKey, or an admin key user recently cleared and then recreated a MyKey.

Number of MyKeys

Indicates the number of MyKeys programmed to your vehicle. Use this feature to detect how many MyKeys you have for your vehicle and determine when all MyKeys have been deleted.

Number of Admin Keys

Indicates how many admin keys are programmed to your vehicle. Use this feature to determine how many admin keys you have for your vehicle, and detect if an additional MyKey has been programmed.

USING MYKEY WITH REMOTE START SYSTEMS

MyKey is not compatible with non Ford-approved, aftermarket remote start systems. If you choose to install a remote start system, see an authorized dealer for a Ford-approved remote start system.

MYKEY – TROUBLESHOOTING

Potential causesCondition
I cannot create a MyKey.· The key or transmitter used to start the vehicle does not have admin privileges.· Vehicles with keyless start: Make sure you place the transmitter into the backup slot. See Passive Anti-Theft System (page 77). · The key or transmitter used to start the vehicle is the only admin key. There always has to be at least one admin key. · SecuriLock passive anti-theft system is disabled or in unlimited mode.
I cannot program the configurable settings.· The key or transmitter used to start the vehicle does not have admin privileges. · There are no MyKeys programmed to the vehicle. See Creating a MyKey (page 65).
I cannot clear the MyKeys.· The key or transmitter used to start the vehicle does not have admin privileges. · No MyKeys are created. See Creating a MyKey (page 65).
I lost the only admin key.· Purchase a new key or transmitter from your authorized dealer.
I lost a key.· Program a spare key or transmitter. You may need to see your authorized dealer. See Passive Anti-Theft System (page 77).
· The MyKey user is not using the MyKey.My · An admin key holder cleared the MyKeys and created new MyKeys. · The key system has been reset.

LOCKING AND UNLOCKING

You can use the power door lock control or the remote control to lock and unlock your doors and tailgate. See Tailgate Lock (page 73).

Power Door Locks (If Equipped)

The power door lock control is on the driver and front passenger door panels.

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Remote Control (If Equipped)

You can use the remote control at any time your vehicle is not running.

Unlocking the Vehicle (Two-Stage Unlock)

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Press the button to unlock the driver door. Press the button again within three seconds to

unlock all doors. The direction indicators flash. The direction indicators flash twice to confirm the change. The unlocking mode applies to the remote control, keyless entry keypad and intelligent access.

Press and hold both the lock and unlock buttons on the remote control for four seconds to disable or enable two-stage unlocking. Disabling two-stage unlocking allows your entire vehicle to unlock with one press of the button.

Intelligent access at the driver door unlocks your entire vehicle when you disable two-stage unlocking.

Locking the Vehicle

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Press the button to lock all doors. The direction indicators flash.

Press the button again within three seconds to confirm that all the doors are closed. The doors lock again, the horn sounds and the direction indicators flash if all the doors are closed.

Mislock

If any door is open, or if the hood is open on vehicles with an anti-theft alarm or remote start, the horn sounds twice and the direction indicators do not flash.

Activating Intelligent Access (If Equipped)

General Information

You can unlock and lock the vehicle without taking the keys out of your pocket or purse when your intelligent access key is within 3 ft (1 m) of your vehicle. Intelligent access uses a sensor on the back of the door handle for unlocking and a separate sensor on the face of each door handle for locking.

The system does not function if:

  • Your vehicle battery has no charge.
    • The key battery has no charge.
    • The key frequencies are jammed.

Note: The system may not function if the key is close to metal objects or electronic devices, for example keys or a cell phone.

Note: If the system does not function, use the key blade to lock and unlock your vehicle. See Remote Control (page 57).

Unlocking Using Intelligent Access

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With your intelligent access key within 3 ft (1 m) of your vehicle, touch the unlock sensor on the back of the door handle for a brief period and then pull on the door handle to unlock, being careful to not touch the lock sensor at the same time or pulling the door handle too quickly. The intelligent access system requires a brief delay to authenticate your intelligent access key fob.

Locking Using Intelligent Access

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With your intelligent access key within 3 ft (1 m) of your vehicle, touch the outer door handle lock sensor for approximately one second to lock, being careful to not touch the unlock sensor on the back of the door handle at the same time. After locking, you can immediately pull on the door handle to confirm locking occurred without inadvertently unlocking.

Note: Do not use the outside door handle as a roof cargo strap.

At the Electronic Tailgate (If Equipped)

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Press the exterior tailgate release button inside of the tailgate handle. The tailgate unlocks and opens. See Tailgate Lock (page 73).

Smart Unlock (If Equipped)

This feature helps to prevent you from locking your intelligent access key inside your vehicle's passenger compartment or rear cargo area.

If you leave your key in the ignition, when you open the driver door and lock your vehicle with the power door lock control, the doors lock then unlock.

You can still lock your vehicle with the key in the ignition by:

• Using the manual lock on the inside of the door.
- Locking the driver door with a key.
- Using the keyless entry keypad.
• Using the lock button on the remote control.

Smart Unlocks for Intelligent Access Keys (If Equipped)

This feature helps to prevent you from locking your intelligent access key inside your vehicle's passenger compartment or rear cargo area.

When you lock your vehicle using the power door lock control (with the door open, vehicle in park and ignition off), your vehicle searches for an intelligent access key in the passenger compartment after you close the door. If your vehicle finds a key, all of the doors immediately unlock.

In order to override the smart unlock feature and intentionally lock the intelligent access key inside your vehicle, you can lock your vehicle after all doors are closed by using the keyless entry keypad, pressing the lock button on another intelligent access key or touching the locking area on the handle with another intelligent access key in your hand.

When you open one of the front doors and lock your vehicle using the power door lock control, all doors lock then unlock if the ignition is on.

Autolock (If Equipped)

Autolock locks all the doors when:

  • All doors are closed.
    •The ignition is on.
  • You shift into any gear putting your vehicle in motion.
    -Your vehicle reaches a speed greater than 12 mph (20 km/h).

Autolock repeats when:

- You open then close any door while the ignition is on and your vehicle speed is 9 mph (15 km/h) or lower.

-Your vehicle reaches a speed greater than 12 mph (20 km/h).

Autounlock

Autounlock unlocks all the doors when:

-Your vehicle comes to a stop and you switch the ignition off or to the accessory position.
- You open the driver door within 10 minutes of switching the ignition off or to accessory.

Note: The doors do not autounlock if you electronically lock your vehicle after you switch the ignition off and before you open the driver door.

Enabling or Disabling Autounlock

You can enable or disable the autounlock feature in the information display or an authorized dealer can do it for you. See

General Information (page 111).

Illuminated Entry

The interior lamps and select exterior lamps illuminate when you unlock the doors with the remote entry system.

The illuminated entry system turns off the lights if:

•The ignition is on.
- You press the remote control lock button.
• After 25 seconds of illumination.

The dome lamp does not turn on if the control is set to the off position.

The lights do not turn off if:

  • You switch them on with the dimmer control.
  • Any door is open.

Battery Saver

The battery saver turns off the interior lamps 30 minutes after you switch off the ignition if a door is open and the dome lamp switch is on. It turns off the interior lamps after 10 minutes if the dome lamp switch is off.

Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped)

If you leave the ignition on after leaving your vehicle, it turns off 15 minutes after you close all of the doors.

KEYLESS ENTRY (IF EQUIPPED)

SECURICODE™ KEYLESS ENTRY KEYPAD

The keypad is near the driver window and illuminates when you touch it.

Note: If you enter your entry code too fast on the keypad, the unlock function may not work. Re-enter your entry code more slowly.

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You can use the keypad to:

  • Lock or unlock the doors and liftgate.
  • Program and erase user codes.
  • Arm and disarm the anti-theft alarm.

You can operate the keypad with the factory-set five-digit entry code. The code is located on the owner's wallet card in the glove box and is available from an authorized dealer. You can also create up to five of your own five-digit personal entry codes.

Programming a Personal Entry Code

To create your own personal entry code:

  1. Enter the factory-set code.
  2. Press 1·2 on the keypad within five seconds.
  3. Enter your personal five-digit code.
  4. Press 1·2 on the keypad to save personal code one.

The doors will lock then unlock to confirm that programming was successful.

To Program additional personal entry codes, repeat Steps 1-3, then for Step4:

  • Press 3·4 to save personal code two.
  • Press 5-6 to save personal code three.
  • Press 7·8 to save personal code four.
  • Press 9·0 to save personal code five.

Tips:

  • Do not set a code that uses five of the same number.
  • Do not use five numbers in sequential order.
    •The factory-set code will work even if you have set your own personal code.

Erasing a Personal Code

  1. Enter the factory-set five-digit code.
  2. Press and release 1·2 on the keypad within five seconds.
  3. Press and hold 1·2 for two seconds. This must be done within five seconds of completing Step 2.

All personal codes erase and only the factory-set five-digit code will work.

Anti-Scan Feature

The keypad will go into an anti-scan mode if you enter the wrong code seven times (35 consecutive button presses). This mode disables the keypad for one minute and the keypad lamp will flash.

The anti-scan feature will turn off after:

•One minute of keypad inactivity.
- Pressing the unlock button on the remote control.
- Switching the ignition on.
- Unlocking the vehicle using intelligent access.

Unlocking and Locking the Doors

To Unlock the Driver Door

Enter the factory-set five-digit code or your personal code. You must press each number within five seconds of each other. The interior lamps illuminate.

Note: All doors unlock if you disable the two-stage unlocking feature. See General Information (page 111).

To Unlock All Doors

Enter the factory-set code or your personal code, then press 3·4 control within five seconds.

To Lock All Doors

Press and hold 7·8 and 9·0 at the same time with the driver door closed. You do not need to enter the keypad code first.

To Release the Tailgate (If Equipped)

Enter the factory-set code or your personal code, then press 5·6 control within five seconds.

TAILGATE LOCK (IF EQUIPPED)

The tailgate lock can help prevent theft of the tailgate.

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Insert the ignition key into the tailgate lock. Turn it to the left to lock the tailgate. Turn it to the right to unlock the tailgate.

REMOVING THE TAILGATE

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WARNING: Always properly

secure cargo to prevent shifting cargo or cargo falling from the vehicle. Failure to do so could result in compromised vehicle stability and serious personal injury to vehicle occupants or others.

You can remove the tailgate for more loading room.

  1. Obtain the tailgate removal kit from the glove box.

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  1. Locate and disconnect the frame connections. They are on the left-hand side of the vehicle.
    Note: Your vehicle may have up to three frame connections.
  2. Install the caps from the tailgate removal kit on the in-line connectors that remain on the vehicle.
    Note: If you do not install the caps on the connectors, some features may not operate as intended.
  3. Partially lower the tailgate. Carefully feed the tailgate harness up through the bumper and place it out of the way.
  4. Lower the tailgate.

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  1. Use a screwdriver to gently pry the spring clip on each connector past the head of the support screw. Disconnect the cable.

  2. Disconnect the other cable.

  3. Lift the tailgate to a 45 degree angle from horizontal.
  4. Lift the right side off its hinge.
  5. Lift the tailgate to an 80 degree angle from horizontal.
  6. Remove the tailgate from the left side hinge by sliding it to the right.

Reverse the steps to reinstall the tailgate.

TAILGATE STEP (IF EQUIPPED)

Use the step to make entering the truck bed easier.

To reduce the risk of falling:

  • Only operate the step when your vehicle is on a level surface.
  • Only operate the step in areas with sufficient lighting.
    •Always open the step panel to widen the step.
    •Always use the grab handle when climbing on the step.
  • Do not use the step with bare feet.
  • Make sure the step is clean before use.
  • Keep the step load, you plus the load, below 350 lb (159 kg).

Opening the Step

Note: Make sure to close and fully latch the step before moving your vehicle. Do not drive with the step or grab handle open.

  1. Lower the tailgate.
  2. Push the button in the center of the step molding. The step pops out slightly.

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  1. Pull the step out fully. Lower the step to its lowest position.

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  1. Pull the yellow handle stop backward out of the tailgate until it fully extends.
  2. Rotate the handle up from horizontal to vertical until you hear a click. You have locked the handle in place.

Note: Do not tow with the step or grab handle.

Replace the slip resistance tape or grab handle molding if it appears as worn or damaged.

Closing the Step

  1. Press the yellow button on the telescoping handle to lower the handle, then press the yellow lever at the bottom of the handle to unlock the handle. Rotate the handle down from vertical to horizontal and push it into the tailgate.

  2. Rotate the step up until it is horizontal, then push it back into the tailgate until the step is secure.

BED EXTENDER (IF EQUIPPED)

Note: Do not use the bed extender when driving off road.

Note: Make sure to engage the locking pins and knobs fully before driving your vehicle.

Note: Make sure to secure all cargo.

Note: Do not exceed 150 pounds (68 kilograms) on the tailgate when your vehicle is moving.

Note: Do not keep the bed extender in the tailgate mode when you are not using it for restraining cargo. Always keep the bed extender in the grocery mode or the stowed position with the tailgate closed.

Tailgate mode

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  1. Pull the locking pin toward the center of your vehicle.

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  1. Open the latches to release the panels.

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  1. Rotate the panels toward the tailgate. Repeat Steps 1-3 on the other side of your vehicle.

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  1. Connect the two panels. Rotate both knobs one-quarter turn clockwise to secure the panels.

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  1. Make sure to insert the latch rod into the tailgate hole. Make sure to engage both sides of the locking pins into their holes in the pick-up box.

Reverse the steps to store the bed extender.

Grocery mode

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Follow Steps 1-4 of the tailgate mode instructions by rotating the panels away from the tailgate. Close the tailgate.

Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in engine starting problems and a loss of security protection.

Note: Metallic objects, electronic devices or a second coded key on the same key chain may result in vehicle starting problems, especially if they are too close to the key when starting your vehicle. Prevent these objects from touching the coded key when starting your vehicle. Switch the ignition off, move all objects on the key chain away from the coded key and restart your vehicle if a problem occurs.

Note: Do not leave a duplicate coded key in your vehicle. Always take your keys and lock all doors when leaving your vehicle.

SecuriLock®

The system helps prevent the engine from starting unless you use a coded key programmed to your vehicle. Using the wrong key may prevent your vehicle from starting. A message may appear in the information display.

If you are unable to start your vehicle with a coded key, it is not operating correctly. A message may appear in the information display.

Automatic Arming

The system arms when you switch the ignition off.

Automatic Disarming

The system disarms when you switch the ignition on with a coded key.

Replacement Keys

Note: Your vehicle comes with two keys.

The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control.

The intelligent access key functions as a programmed key that operates the driver door lock and turns on the intelligent access with push button start system, as well as a remote control.

If your coded keys are lost or stolen and you do not have an extra coded key, you need to erase the key codes from your vehicle and program new coded keys. Contact an authorized dealer.

Store an extra programmed key away from your vehicle in a safe place. You can purchase replacement keys or remote controls from an authorized dealer.

Programming a Spare Integrated Keyhead Transmitter

Note: You can program a maximum of four keys to your vehicle. All six can be integrated keyhead transmitters.

You can program your own integrated keyhead transmitter or standard SecuriLock coded keys to your vehicle. This procedure programs both the vehicle immobilizer keycode and the remote control to your vehicle.

Only use integrated keyhead transmitters or standard SecuriLock keys.

You must have two previously programmed coded keys and the new unprogrammed key readily accessible. Contact an authorized dealer to have the spare key programmed if two previously programmed keys are not available.

Read and understand the entire procedure before you begin.

  1. Insert the first previously programmed coded key into the ignition.

  2. Switch the ignition from off to on. Keep the ignition on for at least 3 seconds, but no more than 10 seconds.

  3. Switch the ignition off and remove the first coded key from the ignition.
  4. After at least 3 seconds but within 10 seconds of switching the ignition off, insert the second previously coded key into the ignition.
  5. Switch the ignition from off to on. Keep the ignition on for at least 3 seconds, but no more than 10 seconds.
  6. Switch the ignition off and remove the second previously programmed coded key from the ignition.
  7. After at least 3 seconds but within 10 seconds of switching the ignition off and removing the previously programmed coded key, insert the new unprogrammed key into the ignition.
  8. Switch the ignition from off to on. Keep the ignition on for at least six seconds.
  9. Remove the newly programmed coded key from the ignition.

If you have successfully programmed the new integrated keyhead transmitter, it will start your vehicle and operate the remote entry system.

If programming was unsuccessful, wait 10 seconds and repeat steps 1 through 9. If you are still unsuccessful, take your vehicle to your authorized dealer.

Programming a Spare Intelligent Access Key

Note: Do not place the device on the wireless accessory charging area when programming intelligent access keys.

Note: You can program a maximum of six keys to your vehicle. All six must be intelligent access keys.

This procedure programs both the vehicle immobilizer keycode and the remote control to your vehicle.

You must have two previously programmed intelligent access keys inside your vehicle and the new unprogrammed intelligent access key readily accessible. Contact an authorized dealer to have the spare key programmed if two previously programmed keys are not available.

Make sure that the ignition is switched off before beginning this procedure. Make sure that you close all the doors before beginning and that they remain closed throughout the procedure. Carry out all steps within 30 seconds of starting the sequence. Stop and wait for at least one minute before starting again if you carry out any steps out of sequence.

Read and understand the entire procedure before you begin.

Type One
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Type Two
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  1. Remove the key blade from the transmitter.

  2. Remove the tray and the cover from the center console. With the buttons facing upward, place the first intelligent access key in the backup slot.

  3. Press the push button ignition switch.
  4. Wait five seconds and then press the push button ignition switch again.
  5. Remove the intelligent access key.
  6. Within 10 seconds, place a second programmed intelligent access key in the backup slot and press the push button ignition switch.
  7. Wait five seconds and then press the push button ignition switch again.
  8. Remove the intelligent access key.
  9. Wait five seconds, then place the unprogrammed intelligent access key in the backup slot and press the push button ignition switch.

Programming is now complete. Check that the remote control functions operate and your vehicle starts with the new intelligent access key.

If programming was unsuccessful, wait 10 seconds and repeat steps 1 through 7. If you are still unsuccessful, take your vehicle to your authorized dealer.

ANTI-THEFT ALARM

The active anti-theft system is designed to warn you in the event of unauthorized vehicle entry and is also designed to help prevent unwanted towing of your vehicle. You can choose what is monitored by arming the system in different ways. See Information Displays (page 111).

The direction indicators flash and the horn sounds if the system triggers while the alarm is armed.

Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle.

Using the System

You can select two levels of alarm security. You can change the level of security through the information display. See General Information (page 111).

Reduced Guard (If Equipped)

Reduced guard monitors the following:

- Doors.

•Hood.

Full Guard (If Equipped)

Full guard monitors the following:

  • Doors.
    •Hood.
  • Movement inside your vehicle.
  • Change in vehicle inclination, for example, unwanted towing.

Note: Do not choose full monitor mode when the vehicle is in transport or if movement within the vehicle is likely to occur.

Note: For correct operation of the interior motion detection system, make sure you close all the windows prior to arming the system. This helps prevent accidental alarm activation due to external influences. Additionally, the interior motion sensing system does not arm if any door is ajar.

Arming the Alarm

The alarm is ready to arm when there is not a key in the ignition. Lock your vehicle using the remote control or keyless entry keypad. You can also lock your vehicle using the lock sensor on the exterior door handle if your vehicle is equipped with intelligent access. See Locking and Unlocking (page 68).

The direction indicators flash once after you lock your vehicle. This indicates the alarm is in the pre-armed mode. It fully arms after 20 seconds.

Disarming the Alarm

Disarm the alarm by any of the following actions:

  • Press the power door unlock button within the 20-second pre-armed mode.
  • Unlock the doors with the remote control or keyless entry keypad. If equipped with intelligent access, you can use the unlock sensor on the exterior door handle. See Locking and Unlocking (page 68).
  • Switch the ignition on or start your vehicle.
  • Use a key in the driver door lock cylinder to unlock your vehicle, then switch the ignition on within 12 seconds.

Note: Pressing the panic button on the remote control stops the horn and direction indicators, but does not disarm the system.

USING POWER RUNNING BOARDS

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WARNING: In extreme climates, excessive ice buildup may occur, causing the running boards not to deploy. Make sure that the running boards have deployed, and have finished moving before attempting to step on them. The running boards will resume normal function once the blockage is cleared.

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WARNING: Switch off the running boards before jacking or placing any object under your vehicle. Never place your hand between the extended running board and your vehicle. A moving running board may cause injury.

Note: Do not use the running boards, front and rear hinge assemblies, running board motors, or the running board underbody mounts to lift your vehicle when jacking. Always use proper jacking points.

Note: The running boards may operate more slowly in cool temperatures.

Note: The running board mechanism may trap debris such as mud, dirt, snow, ice and salt. This may cause unwanted noise. If this happens, manually set the running boards to the deployed position. Then, wash the system, in particular the front and rear hinge arms, with a high-pressure car wash wand.

Automatic Power Deploy

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The running boards automatically extend down and out when you open the door. This can help you enter and exit your vehicle.

Automatic Power Stow

When you close the doors, the running boards return to the stowed position after a two-second delay.

Manual Power Deploy

You can manually operate the running boards in the information display.

  1. Select Settings.
  2. Select Advanced Settings.
  3. Select Vehicle.
  4. Select Power Running Boards.
  5. Select your desired power running board setting.

Set the running boards in the deployed position to access the roof.

The running boards return to the stowed position and enter automatic mode when the vehicle speed exceeds 3 mph (5 km/h).

Enabling and Disabling

You can enable and disable the power running board feature in the information display.

  • When disabled, the running boards move to the stowed position regardless of the door position.
  • When enabled, the running boards move back to the correct positions based on the door position.

Bounce-back

The running board will reverse direction and move to the end of travel if it encounters an object while moving.

ADJUSTING THE STEERING WHEEL - VEHICLES WITH: MANUAL ADJUSTABLE STEERING COLUMN

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WARNING: Do not adjust the ing wheel when your vehicle is ing.

Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 152).

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  1. Unlock the steering column.
  2. Adjust the steering wheel to the desired position.

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  1. Lock the steering column.

ADJUSTING THE STEERING WHEEL - VEHICLES WITH: POWER ADJUSTABLE STEERING COLUMN

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WARNING: Do not adjust the ing wheel when your vehicle is ng.

Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 152).

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Use the control on the side of the steering column to adjust the position.

To adjust:

  • Tilt: Press the top or bottom of the control.
  • Telescope: Press the front or rear of the control.

End of Travel Position

The steering column sets a stopping position just short of the end of the column position to prevent damage to the steering column. A new stopping position sets if the steering column encounters an object when tilting or telescoping.

To reset the steering column to its normal stopping position:

  1. Confirm there is nothing obstructing the motion of the steering column.
  2. Press and hold the steering column control until the steering column stops moving.
  3. Press the steering column control again.

Note: The steering column may begin to move again.

  1. When the steering column stops, continue holding the control for a few seconds.
  2. Repeat for each direction as necessary.

A new stopping position sets. The next time you tilt or telescope the steering column, it stops just short of the end of the column position.

Memory Feature (If Equipped)

You can save and recall the steering column position with the memory function. See Memory Function (page 158).

Pressing the adjustment control during a memory recall cancels the operation.

Easy Entry and Exit Feature

The column moves up when you switch the ignition off. Switch the ignition on to return the system to its previous settings. You can switch this feature on or off in the information display. See Information Displays (page 111).

Note: If you press any adjustment or memory button when in easy exit mode, the system cancels the operation.

Note: Depending on your vehicle, the column may move up and in.

AUDIO CONTROL

You can operate the following functions with the control:

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Volume up.A

Media.B

Seek up or next.C

Volume down.D

Seek down or previous.E

Media

Press repeatedly to scroll through available audio modes.

Seek, Next or Previous

Press the seek button to:

- Tune the radio to the next or previous stored preset.

-Play the next or previous track.

Press and hold the seek button to:

- Tune the radio to the next station up or down the frequency band.

- Seek through a track.

VOICE CONTROL (IF EQUIPPED)
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Mute.A

Voice recognition.B

End call.C

Answer or make a call.D

See your SYNC information.

CRUISE CONTROL (IF EQUIPPED)

Type One
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See Using Cruise Control (page 241).

Type Two
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See Using Adaptive Cruise Control (page 242).

INFORMATION DISPLAY CONTROL

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See Information Displays (page 111).

HEATED STEERING WHEEL (IF

EQUIPPED)

Switch the heated steering wheel on and off using the touchscreen.

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Touch the button to switch the heated steering wheel on and off.

Note: You can use the heated steering wheel only when the engine is running.

Note: The system uses a sensor and is designed to control the temperature of the steering wheel and to prevent it from overheating.

Note: In warm temperatures, the steering wheel quickly reaches its maximum temperature and the system reduces the current to the heating element. This could cause you to think that the system has stopped working but it has not. This is normal.

ADJUSTING THE PEDALS

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WARNING: Never use the pedal tment controls when your feet are the accelerator or brake pedal when vehicle is moving.

Note: Adjust the pedals only when your vehicle is in park (P).

Depending on your vehicle and equipment level, the shape and location of your power-adjustable pedal control can vary.

- If your control is vertical, then it is to the left of the steering column and on the instrument panel.

- If your control is horizontal, then it is on the left side of the steering column.

Vertical Control
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Farther.A.

Closer.B.

Horizontal Control
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Farther.A.

Closer.B.

Both horizontal and vertical controls operate the same way:

  1. Press and hold A to move the pedals away from you.
  2. Press and hold B to move the pedals closer to you.

You can save and recall the pedal positions with the memory feature. See Memory Function (page 158).

WINDSHIELD WIPERS

Note: Fully defrost the windshield before you switch the windshield wipers on.

Note: Make sure you switch the windshield wipers off before entering a car wash.

Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. If that does not resolve the issue, install new wiper blades.

Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washers before wiping a dry windshield.

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  • Rotate away from you for a long wipe interval.
  • Rotate toward you for a short wipe interval.

Speed Dependent Wipers

When your vehicle speed increases, the interval between wipes decreases.

AUTOWIPERS (IF EQUIPPED)

Note: Fully defrost the windshield before you switch the windshield wipers on.

Note: Make sure you switch the windshield wipers off before entering a car wash.

Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. If that does not resolve the issue, install new wiper blades.

Note: The courtesy wipe feature turns on after using the windshield washers to remove any excess washer fluid and debris. You can adjust the courtesy wipe settings in the instrument display.

Wet or winter driving conditions with ice, snow or salty road mist can cause inconsistent and unexpected wiping or smearing.

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Use the rotary control to adjust the sensitivity of the autowipers. When you select low sensitivity, the wipers operate when the sensor detects a large amount of water on the windshield. When you select high sensitivity, the wipers operate when the sensor detects a small amount of water on the windshield.

Keep the outside of the windshield clean. The rain sensor is very sensitive and the wipers may operate if dirt, mist or insects hit the windshield.

In these conditions, you can do the following:

  • Lower the sensitivity of the autowipers to reduce the amount of smearing on the windshield.
  • Switch to normal or high-speed wipe.
  • Switch autowipers off.

WINDSHIELD WASHERS

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• A brief press causes a single wipe without washer fluid.
• A brief press and hold causes the wipers to swipe three times with washer fluid.
• A long press and hold turns on the wipers and washer fluid for up to 10 seconds.

A wipe occurs a few seconds after washing to clear any remaining washer fluid. You can switch this feature on or off in the information display. See Information Displays (page 111).

Note: Do not operate the washers when the washer reservoir is empty. This could cause the washer pump to overheat.

GENERAL INFORMATION

Condensation in the Exterior Front Lamps and Rear Lamps

Exterior front lamps and rear lamps have vents to accommodate normal changes in air pressure.

Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation.

Clearing time may take as long as 48 hours under dry weather conditions.

Examples of acceptable condensation are:

• The presence of a fine mist (no streaks, drip marks or large droplets).
• A fine mist covers less than 50% of the lens.

Examples of unacceptable condensation are:

• A water puddle inside the lamp.
- Streaks, drip marks or large droplets present on the interior of the lens.

If you see any unacceptable condensation, have your vehicle checked by an authorized dealer.

LIGHTING CONTROL

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text_image A B C F142449

Lamps off.A

B Parking lamps, instrument panel lamps, license plate lamps and rear lamps.

Headlamps.C

Headlamp High Beam

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Push the lever away from you to switch the high beam on.

Push the lever forward again or pull the lever toward you to switch the high beams off.

Flashing the Headlamp High Beam

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Slightly pull the lever toward you and release it to flash the headlamps.

AUTOLAMPS (IF EQUIPPED)

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WARNING: The system does not relieve you of your responsibility to drive with due care and attention. You may need to override the system if it does not turn the headlamps on in low visibility conditions, for example daytime fog.

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When the lighting control is in the autolamps position, the headlamps turn on in low light situations, or when the wipers turn on.

The headlamps remain on for a period of time after you switch the ignition off. Use the information display controls to adjust the period of time that the headlamps remain on.

Note: If you switch the autolamps on, you cannot switch the high beams on until the system turns the low beams on.

Windshield Wiper Activated Headlamps

When you switch the autolamps on, the headlamps turn on within 10 seconds of switching the wipers on. They turn off approximately 60 seconds after you switch the windshield wipers off.

The headlamps do not turn on with the wipers:

  • During a single wipe.
  • When using the windshield washers.
  • If the wipers are in intermittent mode.

Note: If you switch the autolamps and the autowipers on, the headlamps turn on when the windshield wipers continuously operate.

INSTRUMENT LIGHTING DIMMER

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Press repeatedly or press and hold until you reach the desired level.

DAYTIME RUNNING LAMPS

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WARNING: The daytime running lamps system does not activate the rear lamps and may not provide adequate lighting during low visibility driving conditions. Make sure you switch the headlamps on, as appropriate, during all low visibility conditions. Failure to do so may result in a crash.

Type One - Conventional (Non-Configurable)

The daytime running lamps turn on when:

  1. Switching the ignition on.
  2. The transmission is not in park (P) for vehicles with automatic transmissions, or releasing the parking brake for vehicles with manual transmissions.
  3. The lighting control is in the off, parking lamp or autolamps positions.
  4. The headlamps are off.

Type Two - Configurable

Switch the daytime running lamps on or off using the information display. See Information Displays (page 111).

The daytime running lamps turn on when:

  1. The lamps are on in the information display.
  2. Switching the ignition on.
  3. The transmission is not in park (P) for vehicles with automatic transmissions, or releasing the parking brake for vehicles with manual transmissions.
  4. The lighting control is in the autolamps position.
  5. The headlamps are off.

The other lighting control switch positions do not turn on the daytime running lamps. If the daytime running lamps are off in the information display, the lamps stay off in all switch positions.

AUTOMATIC HIGH BEAM CONTROL (IF EQUIPPED)

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WARNING: The system does not e you of your responsibility to drive due care and attention. You may to override the system if it does not he high beams on or off.

The system turns on high beams if it is dark enough and no other traffic is present. If it detects an approaching vehicle's headlamps or tail lamps, or street lighting ahead, the system turns off high beams before they can distract other road users. Low beams remain on.

Note: The system may not operate properly if the sensor is blocked. Keep the windshield free from obstruction or damage.

Note: The system may not operate properly in cold or inclement conditions. You can switch on the high beams by overriding the system.

Note: If the system detects a blockage, for example bird droppings, bug splatter, snow or ice, the system goes into low beam mode until you clear the blockage. A message may appear in the information display if the camera is blocked.

Note: Using much larger tires or equipping vehicle accessories such as snowplows can modify your vehicle's ride height and degrade automatic high beam control performance.

A camera sensor, centrally mounted behind the windshield of your vehicle, continuously monitors conditions to turn the high beams on and off.

Once the system is active, the high beams turn on if:

•The ambient light level is low enough.
- There is no traffic in front of your vehicle.
•The vehicle speed is greater than approximately 32 mph (51 km/h).

The system turns the high beams off if:

•The ambient light level is high enough that high beams are not required.
•The system detects an approaching vehicle's headlamps or tail lamps.
•The vehicle speed falls below approximately 27 mph (44 km/h).
•The system detects severe rain, snow or fog.
•The camera is blocked.

Switching the System On and Off

Switch the system on using the information display. See Information Displays (page 111).

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Switch the lighting control to the autolamps position. See Autolamps (page 91).

Overriding the System

Push the lever away from you to switch between high beam and low beam.

Automatic High Beam Indicator

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The indicator illuminates to confirm when the system is ready to assist.

FRONT FOG LAMPS (IF EQUIPPED)

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Press the control to switch the fog lamps on or off.

You can switch the fog lamps on when the lighting control is in any position except Off and the high beams are not on.

DIRECTION INDICATORS

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Push the lever up or down to use the direction indicators.

Note: Tap the lever up or down to make the direction indicators flash three times.

SPOT LAMPS (IF EQUIPPED)

The spot lamps are on the forward-facing side of the exterior mirrors. Switch on the spot lamps by pressing the buttons above the lighting control with the parking lamps on.

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When switching on the spot lamps, the area in front of and to the side of your vehicle illuminates.

Adjust the aim of the spot lamps by moving the position of the exterior mirrors.

For manual folding mirrors, adjust the aim of the lamps by folding the exterior mirrors into or away from the windows. For power-folding mirrors, use the switch on the driver-side door.

Note: The spot lamps turn off when you reach a speed of 6 mph (10 km/h).

INTERIOR LAMPS

The lamps turn on under the following conditions:

  • You open any door.
  • You press a remote control button.
  • You press the all lamps on button on the overhead console.

Front Interior Lamp

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The front interior lamp switches are on the overhead console.

Note: The position of each button on the overhead console depends on your vehicle.

All Lamps On

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Press to switch all interior lamps on.

All Lamps Off

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Press to switch all interior lamps off.

Individual Map Lamps

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Press to switch the left-hand individual dome lamp on and off.

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Press to switch the right-hand individual dome lamp on and off.

Interior Lamp Function

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Press to switch the interior lamp function on and off.

When the interior lamp function is off and you open a door, the courtesy and door lamps stay off.

When the interior lamp function is on and you open a door, the courtesy and door lamps turn on.

Note: The indicator lamp lights amber when the door function is off.

Rear Interior Lamps

The rear interior lamps may be above the rear seat or above the rear windows.

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Press to switch the lamps on or off.

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Press to switch the left-hand individual dome lamp on and off.

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Press to switch the right-hand individual dome lamp on and off.

CARGO LAMPS

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Press the button in the lighting control panel or in the rear cargo box to switch on the lamps.

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The cargo lamps are in the following areas:

- Either side of the cargo box.

- Next to the tailgate handle.

Note: The cargo lamps turn off when you reach a speed of 3 mph (5 km/h). They also turn off after 10 minutes, fading gradually to off.

POWER WINDOWS (IF EQUIPPED)

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WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves.

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WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.

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Press the control to open the window.

Lift the control to close the window.

Note: You may hear a pulsing noise when just one of the windows is open. Lower the opposite window slightly to reduce this noise.

One-Touch Up or Down (If Equipped)

Press or lift the switch fully and release it. Press or lift it again to stop the window.

Note: The window may disable for up to five minutes if you cycle it up and down repeatedly. This helps prevent damage to the motor. Normal operation will resume once the motor cools.

Restoring the One-Touch Up Function

You may lose the one-touch function if the vehicle battery is low.

To reset the function after the battery recharges:

  1. Pull the switch all the way up.
  2. Hold the switch until the glass stops and continue to hold for two seconds.
  3. Press the switch down and operate the window to the full down position. One-touch up will now be functional.

Note: Perform one-touch up re-calibration with the door closed. Calibrating with the door open will cause the window to continuously bounce back.

Bounce-Back (If Equipped)

The window will automatically stop and reverse some distance if it detects an obstacle while closing.

Overriding the Bounce-Back Feature

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WARNING: When you override the ice-back feature the window will reverse if it detects an obstacle. Take when closing the windows to avoid a normal injury or damage to your role.

Pull up the window switch and hold within two seconds of the window reaching the bounce-back position. The window will travel up with no bounce-back protection. The window will stop if you release the switch before the window closes fully.

Window Lock (If Equipped)
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Press the control to lock or unlock the rear window controls.

Accessory Delay (If Equipped)

The window switches remain operational for several minutes when you switch the ignition off or until you open either front door.

GLOBAL OPENING (IF EQUIPPED)

You can use the remote control to open the windows with the ignition off.

Note: To operate this feature, accessory delay must not be active.

Opening the Windows

You can only open the windows for a short time after you unlock your vehicle with the remote control. After you unlock your vehicle, press and hold the remote control unlock button to open the windows. Release the button once movement starts. Press the lock or unlock button to stop movement.

EXTERIOR MIRRORS

Power Exterior Mirrors (If Equipped)

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WARNING: Do not adjust the rs when your vehicle is moving. This I result in the loss of control of your le, serious personal injury or death.

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Left-hand mirror.A

Adjustment control.B

Right-hand mirror.C

To adjust your mirrors, switch your vehicle on, with the ignition in accessory mode or the engine running, and then:

  1. Select the mirror you want to adjust. The control lights.
  2. Use the adjustment control to adjust the position of the mirror.
  3. Press the mirror control again. The control light turns off.

Fold-Away Exterior Mirrors

Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position.

Telescoping Mirrors

This feature lets you extend the mirror about 3 in (75 mm). It is useful when towing a trailer. You can manually pull out or push in the mirrors to the desired position.

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PowerScope™ Power Telescoping Mirrors (If Equipped)

Note: Do not stop the mirrors midway through their movement. Wait until the mirrors stop moving and press the control again.

Note: The left-hand and right-hand mirrors move at different rates. For example, one mirror may stop while the other one continues to move. This is normal.

Power-Folding Mirrors

To fold both mirrors:

  1. Press the control.
  2. Press control again to unfold the mirrors.

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Power Telescoping Mirrors

This feature lets you position both mirrors at the same time.

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Extend.A

Retract.B

To adjust your mirrors, press the adjustment control to position the mirrors.

Note: Moving the mirrors 10 or more times within one minute, or repeated folding, unfolding and telescoping of the mirrors while holding the control down during full travel, may disable the system to protect the motors from overheating. Wait approximately three minutes with the vehicle running, and up to 10 minutes with the vehicle off, for the system to reset and for function to return to normal.

Loose Mirror

If your power-folding mirrors are manually folded, they may not work properly even after you re-position them. You need to reset them if:

  • The mirrors vibrate when you drive.
    • The mirrors feel loose.
  • The mirrors do not stay in the folded or unfolded position.
    •One of the mirrors is not in its normal driving position.

To reset the power-fold feature, use the power-folding mirror control to fold and unfold the mirrors. You may hear a loud noise as you reset the power-folding mirrors. This sound is normal. Repeat this process as needed each time the mirrors are manually folded.

Heated Exterior Mirrors (If Equipped)

See Heated Exterior Mirrors (page 150).

Memory Mirrors (If Equipped)

You can save and recall the mirror positions through the memory function. See Memory Function (page 158).

Direction Indicator Mirrors (If Equipped)

While the vehicle is running, the forward-facing portion of the appropriate mirror housing blinks when you switch on the direction indicator.

Puddle Lamps (If Equipped)

The lamps on the bottom part of the mirror housing light when you use your transmitter to unlock the doors or when you open a door.

Clearance Lamps (If Equipped)

The lower, outer part of the mirror housings light when you switch the headlamps or parking lamps on.

Spot Lamps (If Equipped)

The area lights are on the forward-facing portion of the mirror housing. You can switch them on and off by using the controls located on the instrument panel. See Lighting (page 90).

Trailer Towing Camera System (If Equipped)

See 360 Degree Camera (page 237).

Blind Spot Information System (If Equipped)

See Blind Spot Information System (page 253).

INTERIOR MIRROR

FORD F-350 Super Duty (2019) - INTERIOR MIRROR - 1

WARNING: Do not adjust the rs when your vehicle is moving. This I result in the loss of control of your le, serious personal injury or death.

Note: Do not clean the mirror housing or glass with harsh abrasives, fuel or other petroleum-based cleaning products.

You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point. This lets you move the mirror hear up or down and from side to side.

Manual Dimming Mirror

Pull the tab below the mirror toward you to reduce the effect of bright light from behind.

Auto-Dimming Mirror (If Equipped)

Note: Do not block the sensors on the front and back of the mirror. A rear center passenger or raised rear center head restraint may also block light from reaching the sensor.

The mirror dims to reduce glare when bright lights are detected from behind your vehicle. It automatically returns to normal reflection when you shift the transmission into reverse (R) to make sure you have a clear view when backing up.

SLIDING WINDOWS (IF EQUIPPED)

Power Sliding Back Window (If

Equipped)

FORD F-350 Super Duty (2019) - Power Sliding Back Window (If - 1

WARNING: When operating the other sliding back window, you must be sure all rear seat occupants and do are not in the proximity of the back down.

FORD F-350 Super Duty (2019) - Power Sliding Back Window (If - 2

WARNING: Do not leave children ended in your vehicle and do not play with the power sliding back. They may seriously injure selves.

FORD F-350 Super Duty (2019) - Power Sliding Back Window (If - 3

natural_image Close-up of a car door panel showing a handle and vent, with an arrow pointing to a small component (no text or symbols visible)

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The control is on the overhead console.

Press and hold the control to open the window. Pull and hold the control to close the window.

SUN VISORS

FORD F-350 Super Duty (2019) - SUN VISORS - 1

natural_image Illustration of a car's frontview mirror and windshield (no text or symbols)

Rotate the sun visor toward the side window and extend it rearward for extra shade.

Illuminated Vanity Mirror (If Equipped)
FORD F-350 Super Duty (2019) - SUN VISORS - 2

natural_image 3D illustration of a car door with a mounted handle and a black panel, no text or symbols present

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Lift the cover to switch the lamp on.

MOONROOF (IF EQUIPPED)

FORD F-350 Super Duty (2019) - MOONROOF (IF EQUIPPED) - 1

WARNING: Do not leave children unattended in your vehicle and do not let them play with the moonroof. They may seriously injure themselves.

FORD F-350 Super Duty (2019) - MOONROOF (IF EQUIPPED) - 2

WARNING: When closing the moonroof, you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the roof opening.

The moonroof controls are located on the overhead console and have a one-touch open and close feature. To stop its movement during one-touch operation, press the control a second time.

Opening and Closing the Moonroof
FORD F-350 Super Duty (2019) - MOONROOF (IF EQUIPPED) - 3

text_image A B E D C

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Moonroof open.A

Moonroof vent.B

Sunshade open.C

Sunshade close.D

Moonroof close.E

Moonroof Open

Press and release to open the moonroof.

Note: The moonroof stops short of the fully opened position to reduce wind noise or rumbling that may happen with the moonroof fully open. Press and release the control again to open the moonroof fully.

Moonroof Vent

Press and release to vent the moonroof.

Sunshade Open

Press and release to open the sunshade. The sunshade opens automatically with the moonroof. You can also open the sunshade with the moonroof closed.

Note: The sunshade stops short of its fully opened position for the comfort of rear passengers. To open the sunshade fully, press the control again.

Sunshade Close

Press and release to close the sunshade.

Moonroof Close

Press and release to close the moonroof from either the open or vent positions.

Bounce-Back

The moonroof automatically reverses some distance if an obstacle is detected while closing.

To override this feature, press and hold (E) within two seconds after the roof comes to a stop following a bounce-back reversal.

GAUGES

Type 1 and 2
FORD F-350 Super Duty (2019) - GAUGES - 1

text_image A B C D L H C H E F C H RPM 1000 G F E MPH km/h

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Engine oil pressure gauge.A

B Engine coolant temperature gauge.

Fuel gauge.C

D Transmission fluid temperature gauge.

Speedometer.E

F Information display. See General Information (page 111).

Tachometer.G

Type 3
FORD F-350 Super Duty (2019) - GAUGES - 2

text_image A B C D L H C H E F C H RPM 21000 G F E MIH km/h

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Engine oil pressure gauge.A

B Engine coolant temperature gauge.

Fuel gauge.C

D Configurable. Transmission fluid temperature, Turbo boost or DEF gauge (diesel engines only).

Speedometer.E

F Information display. See General Information (page 111).

Tachometer.G

Engine Oil Pressure Gauge

Indicates engine oil pressure. The needle should stay in the normal operating range (between L and H). If the needle falls below the normal range, stop your vehicle, turn off the engine and check the engine oil level. Add oil if needed. If the oil level is correct, have your vehicle checked by an authorized dealer.

Engine Coolant Temperature Gauge

FORD F-350 Super Duty (2019) - Engine Coolant Temperature Gauge - 1

WARNING: Do not remove the ant reservoir cap when the cooling arm is hot. Wait 10 minutes for the ing system to cool down. Cover the ant reservoir cap with a thick cloth event the possibility of scalding and y remove the cap. Failure to follow instruction could result in personal

Indicates engine coolant temperature. At normal operating temperature, the level indicator will be in the normal range. If the engine coolant temperature exceeds the normal range, stop your vehicle as soon as safely possible, switch off the engine and let the engine cool.

Fuel Gauge

Note: The fuel gauge may vary slightly when your vehicle is moving or on a slope.

The fuel gauge indicates about how much fuel is in the fuel tank.

The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located.

Low Fuel Reminder

For MyKey users, a warning tone sounds and a message appears in the information display when the distance to empty reaches 75 mi (120 km).

For all keys, a warning tone sounds and a message appears in the information display when the distance to empty reaches 50 mi (80 km). A warning tone sounds and a message appears in the information display again at the following distance to empty parameters:

-25 mi (40 km)
-10 mi (20 km)
- 0 mi (0 km)

Note: The low fuel reminder can appear at different fuel gauge positions depending on fuel economy conditions. This variation is normal.

Transmission Fluid Temperature Gauge

Indicates transmission fluid temperature. At normal operating temperature, the level indicator will be in the normal range. If the transmission fluid temperature exceeds the normal range, stop the vehicle as soon as safely possible and verify the airflow is not restricted such as snow or debris blocking airflow through the grill. Also, higher than normal operating temperature can be caused by special operation conditions (i.e. snowplowing, towing or off-road use). Operating the transmission for extended periods with the gauge in the higher than normal area may cause internal transmission damage. You need to alter the severity of your driving conditions to lower the transmission temperature into the normal range. If the gauge continues to show high temperatures, see an authorized dealer.

Turbo Boost Gauge (If Equipped)

Indicates the amount of manifold air pressure in the engine.

DEF Gauge (If Equipped)

Indicates the current DEF level.

WARNING LAMPS AND INDICATORS

The following warning lamps and indicators alert you to a vehicle condition that may become serious. Some lamps illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information.

Note: Some warning indicators appear in the information display and operate the same as a warning lamp but do not illuminate when you start your vehicle.

Adaptive Cruise Control (If Equipped)

FORD F-350 Super Duty (2019) - Adaptive Cruise Control (If Equipped) - 1

The speed control system indicator light changes color to indicate what mode the system is in. See Using Adaptive Cruise Control (page 242).

On (white light): Illuminates when the adaptive cruise control system is turned on. Turns off when the speed control system is turned off.

Engaged (green light): Illuminates when the adaptive cruise control system is engaged. Turns off when the speed control system is disengaged.

Adaptive Steering (If Equipped)

FORD F-350 Super Duty (2019) - Adaptive Steering (If Equipped) - 1

The adaptive steering system indicator illuminates if the system detects a fault during the

continuous diagnostic checks.

Adaptive Steering Initialization (yellow, flashing): The adaptive steering system has detected a difference between steering wheel angle and the desired road wheel angle. The steering wheel adjusts itself to correct this difference. This adjustment is part of normal system operation.

Adaptive Steering Off (yellow, solid): The adaptive steering system is off. It is possible that the steering wheel may not be straight when the vehicle is driving straight ahead. If this message persists, see an authorized dealer.

Adaptive Steering Loss (red, solid): The adaptive steering system integrity cannot be verified. Do not drive the vehicle and contact an authorized dealer immediately. See Steering (page 260).

Anti-Lock Braking System

FORD F-350 Super Duty (2019) - Anti-Lock Braking System - 1

It illuminates momentarily when you switch on the ignition to confirm that the lamp is

functional. If it does not illuminate when you switch on the ignition or begins to flash at anytime, have the system checked as soon as possible.

If it illuminates when you are driving, this indicates a malfunction. You will continue to have the normal braking system (without ABS) unless the brake system warning lamp is also illuminated. Have the system checked as soon as possible.

Automatic High Beam (If Equipped)

FORD F-350 Super Duty (2019) - Automatic High Beam (If Equipped) - 1

Illuminates when this feature is on. See Automatic High Beam Control (page 92).

Battery

FORD F-350 Super Duty (2019) - Battery - 1

If it illuminates while driving, it indicates a malfunction. Switch off all unnecessary electrical

equipment and have the system checked by your authorized dealer immediately.

Brake System Warning Lamp

FORD F-350 Super Duty (2019) - Brake System Warning Lamp - 1

WARNING: Driving your vehicle the warning lamp on is dangerous.

A significant decrease in braking performance may occur. It may take you longer to stop your vehicle. Have your vehicle checked as soon as possible. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.

Note: Indicators vary depending on region.

This lamp is a dual function lamp and will illuminate when:

  • You apply the parking brake with the ignition on.
    -Your vehicle has a brake fault or low brake fluid level, regardless of parking brake position.

FORD F-350 Super Duty (2019) - Brake System Warning Lamp - 2

If the lamp illuminates while you are moving, you may have the parking brake applied. Be sure that the parking brake is off. Have your vehicle checked as soon as possible if the lamp

FORD F-350 Super Duty (2019) - Brake System Warning Lamp - 3

continues to illuminate.

Blind Spot Monitor (If Equipped)

FORD F-350 Super Duty (2019) - Blind Spot Monitor (If Equipped) - 1

It illuminates when you switch this feature off or in conjunction with a message. See Blind Spot

Information System (page 253).

Check Fuel Cap (If Equipped)

FORD F-350 Super Duty (2019) - Check Fuel Cap (If Equipped) - 1

Illuminates when the fuel cap may not be properly installed. Continued driving with this light

on may cause the Service engine soon warning indicator to come on.

Cruise Control (If Equipped)

FORD F-350 Super Duty (2019) - Cruise Control (If Equipped) - 1

Illuminates when you switch this feature on. See Using Cruise Control (page 241).

Diesel Engine Brake (If Equipped)

FORD F-350 Super Duty (2019) - Diesel Engine Brake (If Equipped) - 1

Illuminates when you switch the manual engine brake on. See General Information (page

223).

FORD F-350 Super Duty (2019) - Diesel Engine Brake (If Equipped) - 2

Illuminates when you switch the automatic engine brake on. See General Information (page

223).

Diesel Exhaust Fluid (If Equipped)

FORD F-350 Super Duty (2019) - Diesel Exhaust Fluid (If Equipped) - 1

With the key in the on position, illuminates when the DEF is contaminated, low or someone

has tampered with the DEF system. See Selective Catalytic Reductant System (page 196).

Direction Indicator

FORD F-350 Super Duty (2019) - Direction Indicator - 1

Illuminates when the left or right turn signal or the hazard warning flasher is turned on. If the

indicators stay on or flash faster, check for a burned out bulb.

Door Ajar

FORD F-350 Super Duty (2019) - Door Ajar - 1

Displays when the ignition is on and any door is not completely closed.

Electronic Locking Differential (If

Equipped)

FORD F-350 Super Duty (2019) - Electronic Locking Differential (If - 1

Illuminates when using the electronic locking differential.

Engine Coolant Temperature

FORD F-350 Super Duty (2019) - Engine Coolant Temperature - 1

Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as possible, switch off the engine and let cool.

Engine Oil

FORD F-350 Super Duty (2019) - Engine Oil - 1

If it illuminates with the engine running or when you are driving, this indicates a malfunction.

Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level.

See Engine Oil Check (page 333).

Note: Do not resume your journey if it illuminates despite the level being correct. Have the system checked by your authorized dealer immediately.

Fasten Seatbelt

FORD F-350 Super Duty (2019) - Fasten Seatbelt - 1

It illuminates and a chime sounds to remind you to fasten your seatbelt.

Front Airbag

FORD F-350 Super Duty (2019) - Front Airbag - 1

If it fails to illuminate when you start your vehicle, continues to flash or remains on, it indicates a malfunction. Have the system checked by your authorized dealer.

Front Fog Lamps (If Equipped)

FORD F-350 Super Duty (2019) - Front Fog Lamps (If Equipped) - 1

It illuminates when you switch the front fog lamps on.

High Beam

FORD F-350 Super Duty (2019) - High Beam - 1

Illuminates when you switch the high beam headlamps on. It will flash when you use the

headlamp flasher.

Hill Descent (If Equipped)

FORD F-350 Super Duty (2019) - Hill Descent (If Equipped) - 1

Illuminates when hill descent is switched on.

Low Fuel Level

FORD F-350 Super Duty (2019) - Low Fuel Level - 1

Illuminates when the fuel level is low or the fuel tank is nearly empty. Refuel as soon as

possible.

Low Tire Pressure Warning

FORD F-350 Super Duty (2019) - Low Tire Pressure Warning - 1

It illuminates if the tire pressure in one or more tires is below the correct tire pressure.

It also illuminates momentarily when you switch the ignition on to confirm the lamp is functional. If it does not illuminate when you switch the ignition on, or begins to flash at any time, have the system checked by your authorized dealer.

Powertrain Malfunction/Reduced Power/Electronic Throttle Control

FORD F-350 Super Duty (2019) - Powertrain Malfunction/Reduced Power/Electronic Throttle Control - 1

Illuminates when a powertrain or a 4WD fault has been detected. Contact your

authorized dealer as soon as possible.

Service Engine Soon

FORD F-350 Super Duty (2019) - Service Engine Soon - 1

If it illuminates when the engine is running this indicates a malfunction. The On Board

Diagnostics system has detected a malfunction of the vehicle emission control system.

If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures could damage the catalytic converter or other vehicle components. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle immediately serviced.

It illuminates when you switch the ignition on prior to engine start to check the bulb and to indicate whether your vehicle is ready for Inspection and Maintenance (I/M) testing.

Normally, it illuminates until the engine is cranked and automatically turns off if no malfunctions are present. However, if after 15 seconds it flashes eight times, this indicates that your vehicle is not ready for Inspection and Maintenance (I/M) testing. See Emission Law (page 193).

Stability Control

FORD F-350 Super Duty (2019) - Stability Control - 1

Illuminates when the system is active. If it remains illuminated or does not illuminate when you

switch the ignition on, this indicates a malfunction. During a malfunction the system will switch off. Have the system checked by your authorized dealer immediately. See Using Stability Control (page 229).

Stability Control Off

FORD F-350 Super Duty (2019) - Stability Control Off - 1

Illuminates when you switch the system off. It will go out when you switch the system back on

or when you switch the ignition off.

See Using Stability Control (page 229).

Transmission Tow/Haul (If Equipped)

FORD F-350 Super Duty (2019) - Transmission Tow/Haul (If Equipped) - 1

Illuminates when the tow/haul feature has been activated. If the light flashes steadily, have the

system serviced immediately, damage to the transmission could occur.

Wait To Start (If Equipped)

FORD F-350 Super Duty (2019) - Wait To Start (If Equipped) - 1

Illuminates when you switch the ignition on as part of the pre-start system. Wait until the

wait to start indicator turns off before attempting to start vehicle. See Starting a Diesel Engine (page 176).

Water In Fuel (If Equipped)

FORD F-350 Super Duty (2019) - Water In Fuel (If Equipped) - 1

WARNING: Do not drain the r-in-fuel separator while the engine ning. Failure to follow this warning result in fire, serious injury, death orerty damage.

FORD F-350 Super Duty (2019) - Water In Fuel (If Equipped) - 2

During refueling, it is possible for you to pump water-contaminated diesel fuel

into your fuel tank. Your vehicle's fuel system is equipped with a fuel filter and water separator to remove water from the fuel. The water in fuel indicator lights when the fuel and water separator has a significant quantity of water in it and requires immediate draining.

If the water in fuel indicator illuminates when the engine is running, stop your vehicle as soon as safely possible, shut off the engine, then drain the fuel and water separator. See Fuel Quality (page 185). Allowing water to stay in the fuel system, after the water in fuel indicator illuminates, could result in extensive damage or failure of the fuel injection system.

Note: Do not drain the fuel and water separator while the engine is running. Air will enter into the fuel system causing the engine not to operate properly.

4X2 (If Equipped)

FORD F-350 Super Duty (2019) - 4X2 (If Equipped) - 1

Illuminates momentarily when two-wheel drive high is selected. If the light fails to display when

the ignition is turned on, or remains on, have the system serviced immediately by your authorized dealer.

4X4 HIGH (If Equipped)

FORD F-350 Super Duty (2019) - 4X4 HIGH (If Equipped) - 1

Illuminates when four-wheel drive high is engaged. If the light fails to display when the ignition

is turned on, or remains on, have the system serviced immediately by your authorized dealer.

4X4 LOW (If Equipped)

FORD F-350 Super Duty (2019) - 4X4 LOW (If Equipped) - 1

Illuminates when four-wheel drive low is engaged. If the light fails to display when the ignition

is turned on, or remains on, have the system serviced immediately by your authorized dealer.

AUDIBLE WARNINGS AND INDICATORS

Headlamps On Warning Chime

Sounds when you remove the key from the ignition and open the driver's door and you have left the headlamps or parking lamps on.

Key in Ignition Warning Chime

Sounds when you open the driver's door and you have left the key in the ignition.

Parking Brake On Warning Chime

Sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have the system checked by your authorized dealer immediately.

GENERAL INFORMATION

FORD F-350 Super Duty (2019) - GENERAL INFORMATION - 1

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Various systems on your vehicle can be controlled using the information display controls on the steering wheel. Corresponding information is displayed in the information display.

Note: Some options may appear slightly different or not at all if the items are optional.

Note: Trailer options are not available if your vehicle speed is greater than 3 mph (5 km/h).

Note: Some MyKey menu options only appear if MyKey is enabled and at least one MyKey is programmed.

FORD F-350 Super Duty (2019) - GENERAL INFORMATION - 2

This icon gives you the ability to switch a feature on or off. A check in the box indicates the

feature is enabled, and unchecked indicates the feature is disabled.

Information Display Controls (Type 1 and 2) (If Equipped)
FORD F-350 Super Duty (2019) - GENERAL INFORMATION - 3

natural_image Front view of a car dashboard with dual gauges and a pointer indicating left-hand speed (no text or symbols visible)

FORD F-350 Super Duty (2019) - GENERAL INFORMATION - 4

natural_image Black square keyboard key with 'OK' button and directional arrows (no text or symbols beyond the 'OK')

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  • Press the up and down arrow buttons to scroll through and highlight the options within a menu.
  • Press the right arrow button to enter a sub-menu.
  • Press the left arrow button to exit a menu.
  • Press the OK button to choose and confirm a setting or messages.

Type 1

Main Menu
Trip 1
Trip 2
Fuel Economy
Driver Assist
Settings
Trip 1
Digital Speed
Trip Odometer
Trip Timer
DTE
Average Fuel
Outside Temp

•Digital Speed - Shows a digital display of your vehicle speed.

- Trip Odometer - Registers the mileage of individual trips.

- Trip Timer - Registers the time of individual trips.

•DTE - Shows the approximate distance your vehicle can travel before running out of fuel.

•Average Fuel - Shows the average fuel economy for a given trip.

- Outside Air - Shows the outside air temperature.

Note: Press and hold OK to reset values.

Note: Trip 2 information is the same as Trip 1.

Fuel Economy
Distance to E
Instant Fuel Economy
Average Fuel Economy
  • Distance to E - Shows the approximate distance your vehicle can travel before running out of fuel.
  • Instant Fuel Economy - Shows your instantaneous fuel usage.
    •Average Fuel Economy - Shows the average fuel usage based on time.
    •Average Speed - Shows the average speed the vehicle has driven.

Note: Press and hold OK to reset values.

Driver Assist
DEF Gauge
DEF Status
Exhaust Filter
Engine HoursEngine Hours
Engine Idle
TankFront TankDual Fuel
Rear Tank
Hill Strt Asst.
Oil TempOil Temp
Tire Pressure
Trans. Temp.
Rear Park Aid
Select Your SettingTr Brake Type
Tr Brake Effort
Trailer Sway
Settings
A. Engine OffVehicle
Auto Regen
Select Your SettingDTE Calculate
Select Your SettingAutolam
Daytime Light
AutolockLocks
Autounlock
Select Your SettingRemote U
Oil Life ResetFollow onscreen directions to confirm or modify your settings
Select Your SettingAlarm
Ask on Exit
Select Your SettingClimate C
Seats
Duration
System
Remote OpenWindows
ControlsCourtesy WipeWiper
Shows information related to the configured MyKey(s).MyKey St
Create MyKeyFollow onscreen directions to confirm or modify your settings.
Select Your Setting911 Assist
Do Not Disturb
AdvanceTrac
Max Speed
Speed Minder
Settings
Vol. Limiter
Clear MyKeysFollow onscreen directions to confirm or modify your settings.
Select Your SettingUnitsDisplay Setup
Temperature
Language
Tire Pressure

Type 2

Main Menu
Display Mode
Trip/Fuel
Towing
Off Road
Settings
Display Mode
DTE
Dual Fuel Tanks
DEF Gauge
DEF Status
Exhaust Filter Status
Tire Pressure
Digital Speedometer
Engine Information
Transmission Temp.
  • DTE - Shows the approximate distance your vehicle can travel before running out of fuel.
  • Dual Fuel Tanks - Shows the distance to empty for the front and rear tanks.
  • DEF Gauge - Shows DEF gauge graphic.
  • DEF Status - Shows DEF status on demand screen.
  • Exhaust Filter - Shows exhaust filter on demand screen.
  • Tire Pressure - Shows the tire pressure in psi.
    •Digital Speedometer - Shows a digital display of your vehicle speed.
  • Engine Information - Shows engine hours, engine idle hours and oil temperature.
  • Transmission Temperature - Shows the transmission temperature value.
Trip/Fuel
Trip 1
Trip 2
Fuel Economy
Fuel History
Select Your SettingCompass
Average Speed

Trip 1 or 2

•Shows the time, mileage and average fuel economy of an individual journey. Also shows DTE.

Fuel

- Fuel Economy - Shows your instantaneous fuel usage as a bar graph, average mpg and DTE.

- Fuel History - Shows your fuel usage based on time. The graph is updated each minute with the fuel economy that you achieved during 30 minutes of driving. Also shows DTE.

Note: Press and hold OK to reset values.

Note: Once you select a trailer, it remains active until you set it as no longer active. An active trailer still accumulates miles even after you physically disconnect it from your vehicle.

Towing
Trailer StatusTrailer StatusProvides trailer status information for the active trailer: Trailer Blind Spot status, Trailer Reverse Guidance status, trailer name, accumulated trailer miles, trailer brake gain and output.
Trailer Light CheckProvides status of the brake, park and direction indicator light for the active trailer.
PressureDisplays the trailer tire pressure and options to customize the display.Trailer T
OptionsTrailer Sway ControlTrailer
Select Trailer
Rename TrailerChangeFollower Settingsdirections to confirm or modify your settings.
Reset Trailer Distance
Change Blind Spot Measure
Add Trailer Blind Spot
Change Trailer Sticker
Add Trailer Rev. Guidance
Select Your SettingChange
Change Brake Effort
Delete Trailer
SetupSelect Your SettingChange
Add TrailerAdd Trailer
Select Your SettingTrailer
Trailer Brake Effort

Information Displays

Towing
Change Trailer SetupFollow onscreen directions to confirm or modify your settings.
Trailer Rev. Guidance
ConventionalConnection Checklist
Fifth Wheel
Gooseneck
Off Road
Off Road Status

Displays pitch, steering angle and roll.

Settings
Auto Regen
Blind Spot
Cross Traffic Alert
tionSelect Your SettingDTE Calcula-
Rear Park Aid
Trailer Blind Spot
SettingsAuto Engine OffVehicleAdvanced
Easy Entry/Exit
LightingDelaySelect Your SettingAutolamp
Daytime Lights
AutolockLocks
Autounlock
UnlockSelect Your SettingRemote
Remote StartClimate Control
Seats
Duration
System
Oil Life ResetFollow onscreen directions to confirm or modify your settings.
Select Your SettingAlarm
Ask on Exit
Remote OpenWindows
Remote Close
ControlsCourtesy WipeWiper
Rain Sensing
MyKey StatusMyKey
Create MyKeyFollow onscreen directions to confirm or modify your settings.
Select Your Setting911 Assist
Do Not Disturb
AdvanceTrac
Max Speed
Speed Minder
Volume Limiter
Clear MyKeysFollow onscreen directions to confirm or modify your settings.
SetupSelect Your SettingUnitsDisplay
Temperature
Tire Pressure
Language

Information Display Controls (Type 3) (If Equipped)
FORD F-350 Super Duty (2019) - Information Displays - 1

natural_image Close-up of a car dashboard with dual speed gauges and a pointer indicating left (no visible text or symbols)
  • Press the up and down arrow buttons to scroll through and highlight the options within a menu.
  • Press the right arrow button to enter a sub-menu.
  • Press the left arrow button to exit a menu.
  • Press the OK button to choose and confirm a setting or messages.

FORD F-350 Super Duty (2019) - Information Displays - 2

natural_image Close-up of a black keyboard key with 'OK' and directional arrows (no text or symbols beyond the 'OK')

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Type 3

Main Menu
MyView
Trip/Fuel
Truck Info
Towing
Off Road
Settings
MyView
Trip 1
Fuel Economy
Tire Pressure
Off Road Status
Configure MyViewScreensTrip 1Trip/Fuel ScreensAdd/Rer
Trip 2
Fuel Economy
Fuel History
Average Speed
Navigation/Compass
Turbo BoostTruck Info Screens
Transmission Temp
Trans. Temp. Gauge
Diesel Particulate Filter
Diesel Exhaust Fluid
Gauge View
Tire Pressure
Digital Speedometer
Engine Information
MyKey Status
Towing StatusTowing Screens
Towing Information
Trailer Light Check
Off Road StatusOff Road Scree
Reorder ScreensScreen Selection 1 -7Up/Down moves selec-tion in the list
Press OK to select
  • Trip 1/2 - Shows your trip timer, fuel used, trip odometer and average mpg.
    •Fuel Economy - Shows your instantaneous fuel usage and average mpg.
    •Tire Pressure - Shows your car outline with tire pressure values.
    -Off Road Status - Shows your pitch and roll screen.
Trip/Fuel
Trip 1
Trip 2
Fuel Economy
Fuel History
Navigation/Compass
Select Your SettingCompass

Trip 1 or 2

  • Trip Timer - Registers the time of individual journeys.
    •DTE - Shows the approximate distance your vehicle can travel before running out of fuel.
  • Odo - Registers the mileage of individual journeys.
    • Avg mpg - Shows the average fuel economy for a given trip.

Fuel

  • Fuel Economy - Shows your instantaneous fuel usage as a bar graph and average mpg.
  • Fuel History - Shows your fuel usage based on time. The graph is updated each minute with the fuel economy that you achieved during 30 minutes of driving.

Navigation/Compass

- Navigation - Shows navigation turn by turn (Compass displayed when a route in Navigation is not set).

Truck Info
Turbo Boost Gauge
Transmission Temperature GaugeGauge View
Diesel Exhaust Fluid Gauge
Tire Pressure
Digital Speedometer
Diesel Exhaust Fluid Status
Diesel Particulate Filter Status
Dual Fuel Tanks
Engine Information
Transmission Temperature
  • Turbo Boost Gauge - Shows the turbo boost gauge.
  • Transmission Temperature Gauge - Shows the transmission temperature gauge.
    •Diesel Exhaust Fluid Gauge - Shows diesel exhaust fluid gauge.
    •Tire Pressure - Shows the tire pressure in psi.
    •Digital Speedometer - Shows a digital display of your vehicle speed.
    •Diesel Exhaust Fluid Status - Shows the diesel exhaust fluid status.
    •Diesel Particulate Filter Status - Shows the diesel particulate filter status.
  • Dual Fuel Tanks - Shows the front and rear fuel tank gauges.
    -Engine Information - Shows engine hours, engine idle hours and oil temperature.
  • Transmission Temperature - Shows the transmission temperature value.

Note: Once you select a trailer, it remains active until you set it as no longer active. An active trailer still accumulates miles even after you physically disconnect it from your vehicle.

Towing
Status% Grade, steering angle, gain and output displayTowing
Towing InformationTrailer Name, Accumulated Miles, Trailer Reverse Guidance Status, Trailer BLIS Status and Trailer Disconnected
Trailer Light CheckProvides status of the brake, park and direction indicator light for the active trailer.
PressureFollow onscreen directions to confirm or modify your settings.Trailer Tire
SetupTrailer Sway ControlTrailer
Select Your TrailerSelect trailer
Rename TrailerChangeFollow on Settingsdirections to confirm or modify your settings.
Reset Trailer Distance
Change Blind Spot Measurement
Add Blind Spot
Change Reverse Guidance Sticker
Add Trailer Reverse GuidanceTM
Change Brake Type
Change Brake Effort
Delete Trailer
Change Trailer Setup
Select Your SettingTrailer Bra
Trailer Brake Effort
Trailer SetupFollow onscreen directions to confirm or modify your settings.

Information Displays

Towing
tion Check-listConventionalConnec-Follow onscreen directions to confirm or modify your settings.
Fifth Wheel
Gooseneck
Off Road
Off Road Status

Displays pitch, steering angle, roll, Elocker and 4X4.

Settings
Auto Highbeam
Auto Regen
Blind Spot
Cross Traffic Alert
Driver Alert
Rear Park Aid
Trailer Blind Spot
Pre-CollisionivitySelect Your SettingAlert Sensit-
Pre-Collision - On
ControlSelect Your SettingCruise
DTE Calculation
Gauge Selection
Keeping SystemSelect Your SettingModeLane
Sensitivity
Alert Intensity
SettingsAuto Engine OffVehicleAdvanced
Easy Entry/Exit
Autolamp DelayLightingSelect Your Setting
Daytime Lights
AutolockLocks
Autounlock
Remote UnlockSelect Your Setting
Oil Life ResetFollow onscreen directions to confirm or modify your settings.
Select Your SettingAlarm
Ask on Exit
BoardsSelect Your SettingPower Running
Climate ControlRemoteSelect Your Setting
Front Seats & Wheel
Duration
System
Remote OpenWindows
Courtesy WipeWiper Controls
Rain Sensing
MyKey StatusMyKeyKnows information related to the configured MyKey(s)
Create MyKeyFollow onscreen directions to confirm or modify your settings.
Select Your Setting911 Assist
Do Not Disturb
AdvanceTrac
Max Speed
Speed Minder
Volume Limiter
Clear MyKeysFollow onscreen directions to confirm or modify your settings.
Select Your SettingUnitsDisplay Setup
Temperature
Tire Pressure
Language

INFORMATION MESSAGES

Note: Depending on your vehicle options and instrument cluster type, not all of the messages will display or be available. The information display may abbreviate or shorten certain messages.

FORD F-350 Super Duty (2019) - INFORMATION MESSAGES - 1

natural_image Close-up of a black keyboard key with 'OK' and directional arrows (no text or symbols beyond the 'OK')

E184451

Press the OK button to acknowledge and remove some messages from the information display. The information display will automatically remove other messages after a short time.

You need to confirm certain messages before you can access the menus.

Active Park

ActionMessage
Active Park FaultThe system requires service due to a malfunction. Have the system checked by an authorized dealer.

Adaptive Cruise Control

ActionMessage
Adaptive Cruise MalfunctionA radar malfunction is preventing the adaptive cruise control from engaging. See Using Adaptive Cruise Control (page 242).
Adaptive Cruise Not AvailableA condition exists such that the adaptive cruise cannot function properly. See Using Adaptive Cruise Control (page 242).
Adaptive Cruise Not Available Sensor Blocked See ManualYou have a blocked sensor due to bad weather, ice, mud or water in front of the radar sensor. You can typically clean the sensor to resolve. See Using Adaptive Cruise Control (page 242).
Adaptive Braking OffThe system has disabled the automatic braking.Norma
Front Sensor Not AlignedA radar malfunction is preventing the adaptive cruise control from engaging.
Resume ControlThe adaptive cruise has reinstated controls to the driver.Ad
Too Low to ActivateYour vehicle speed is too slow to activate the adaptive cruise.
Adaptive Cruise Shift DownThe adaptive cruise is automatically adjusting the gap distance and you need to shift the transmission into a lower gear.

Adaptive Steering

ActionMessage
Adaptive Steering InitializationThe adaptive steering system has detected a difference between steering wheel angle and the desired road wheel angle. The steering wheel adjusts itself to correct this difference. This adjustment is part of normal system operation.
Adaptive Steering Fault Service RequiredThe adaptive steering system is off. It is possible that the steering wheel may not be straight when the vehicle is driving straight ahead. If this message persists, see an authorized dealer.
Adaptive Steering Loss Do Not DriveThe adaptive steering system integrity cannot be verified. Do not drive the vehicle and contact an authorized dealer immediately.

AdvanceTrac and Traction Control

ActionMessage
Service AdvanceTracThe system detects a condition that requires service. Contact an authorized dealer as soon as possible.
AdvanceTrac OffThe status of the AdvanceTrac system after you switched it off.
AdvanceTrac OnThe status of the AdvanceTrac system after you switched it on.
AdvanceTrac SPORT MODEThe status of the AdvanceTrac sport mode after you switched it on.
Traction Control OffThe status of the traction control system after you switched it off. See Using Traction Control (page 227).
Traction Control OnThe status of the traction control system after you switched it on. See Using Traction Control (page 227).

Airbag

ActionMessage
Occupant Sensor BLOCKED Remove Objects Near Passenger SeatDisplays when the system detects a malfunction due to a blocked sensor.

Alarm and Security

ActionMessage
Vehicle Alarm To Stop Alarm, Start Vehicle.Alarm triggered due to unauthorized entry. See Anti-Theft Alarm (page 79).

Automatic Engine Shutdown

ActionMessage
{seconds to shut off:#0}SecondsThe engine is getting ready to shut off.Engine Shuts Off In
EconomyThe engine has shut off to help increase fuel economy.Engine Shut
Engine Shuts Off in {seconds to shut off:#0}Seconds Press Ok to OverrideThe engine is getting ready to shut off. You can press OK on the left steering wheel button to override the shut down.

Battery and Charging System

ActionMessage
Check Charging SystemThe charging system needs servicing. If the warning stays on or continues to come on, contact an authorized dealer as soon as possible.
Low Battery Features Temporarily Turned OffThe battery management system detects an extended low-voltage condition. Your vehicle will disable various features to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal.
Turn Power Off To Save BatteryThe battery management system determines that the battery is at a low state of charge. Turn your ignition off as soon as possible to protect the battery. This message will clear once you restart your vehicle and the battery state of charge has recovered. Turning off unnecessary electrical loads will allow faster battery state-of-charge recovery.

Blind Spot Information and Cross Traffic Alert System

ActionMessage
Blindspot System FaultA fault with the system has occurred. Contact an authorized dealer as soon as possible.
Blindspot Not Available Sensor Blocked See ManualThe system sensors are blocked. See Blind Spot Information System (page 253).
Vehicle Coming From XThe system detects a vehicle. See Blind Spot Information System (page 253).
Cross Traffic Not Available Sensor Blocked See ManualThe blind spot information system and cross traffic alert system sensors are blocked. See Blind Spot Information System (page 253).
Cross Traffic System FaultA fault with the system has occurred. Contact an authorized dealer as soon as possible.
Cross Traffic Alert Deactivated Trailer AttachedThe system automatically turns off and displays this message when you connect a trailer to the vehicle that does not have a trailer blind spot system or when you switch the trailer blind spot system off through the information display. See Blind Spot Information System (page 253).
Blind Spot Alert Deactivated Trailer AttachedThe system automatically turns off and displays this message when you connect a trailer to the vehicle that does not have a trailer blind spot system or when you switch the trailer blind spot system off through the information display. See Blind Spot Information System (page 253).
Trailer Blind Spot Not available Due to Invalid TrailerDisplays when the trailer connected is a fifth wheel or goose-neck, or when the trailer width is wider than 10 ft (2.7 m) or longer than 33 ft (10 m).

Diesel Messages

FORD F-350 Super Duty (2019) - Diesel Messages - 1

WARNING: When the Exhaust

Filter Cleaning message appears in the information display, do not park near flammable materials, vapors or structures until filter cleaning is complete.

ActionMessage
Exhaust Filter CleaningYour vehicle has entered the cleaning mode. Various engine actions raises the exhaust temperature in the Diesel Particulate Filter system to burn off the particles (exhaust soot). After the vehicle burns the particles off, the exhaust temperature returns to normal levels. This message is NORMAL.
Exhaust Filter Over-loaded Drive to CleanThe diesel particulate filter is full of particles (exhaust soot) and you are not operating the vehicle in a manner that allows normal cleaning. Drive the vehicle above 30 mph (48 km/h) until the Exhaust Filter Cleaning message turns off.
Exhaust Filter Over-loaded Clean Now
Exhaust Filter at Limit Clean NowThe diesel particulate filter is full of particles (exhaust soot) and you are not operating the vehicle in a manner that allows normal cleaning. Drive the vehicle above 30 mph (48 km/h) until the Exhaust Filter Cleaning message turns off.
Exhaust Filter at Limit Drive to Clean Now
Exhaust System Over-heated Stop Safely NOWYour vehicle exhaust system temperature exceeded the intended operating range. If this warning occurs, a tone sounds, followed by reduced engine power. The engine shuts down when your vehicle speed is below 3 mph (5 km/h). Stop the vehicle as soon as safely possible. Have the system checked by an authorized dealer.
Engine Warming Please Wait {seconds:00} secIn extremely cold weather, typically below -15°F (-26°C) and if the engine block heater is not utilized, your engine will not respond to accelerator pedal movement for 30 seconds. This restriction allows your engine to properly circulate the oil to avoid engine damage.
CompleteYour diesel particulate filter is clean.Exhaust Filte
Your diesel particulate filter is clean (OCR Only).Exhaust
StoppedThe manual regeneration process has stopped (OCR Only).E
DEF Level Range: XX mi/km Refill NowThe distance you can travel before depleting the remaining diesel exhaust fluid.
DEF Level Empty Speed Limited to XX MPH/km/h in XX mi/kmYour diesel exhaust fluid is nearing empty. Your vehicle's top speed will become limited in the displayed distance. You must replenish the diesel exhaust fluid to resume normal operation of your vehicle. See Selective Catalytic Reductant System(page 196).
DEF Level Empty Speed Limited to XX MPH/km/h Upon RestartYour remaining diesel exhaust fluid has depleted. Upon restart, your vehicle speed is now limited. You must replenish the diesel exhaust fluid to resume normal operation of your vehicle. See Selective Catalytic Reductant System(page 196).
DEF Level Empty Speed Limited to XX MPH/km/hThe diesel exhaust fluid is empty. You must replenish the diesel exhaust fluid to resume normal operation of your vehicle. See Selective Catalytic Reductant System(page 196).
DEF Level Empty Engine Idled SoonThe selective catalytic reduction system detects low exhaust fluid. The engine will eventually enter into an idle only mode. You must replenish the diesel exhaust fluid to resume normal operation of your vehicle. See Selective Catalytic Reductant System(page 196).
DEF Level Empty Engine Idled See ManualA problem exists with the selective catalytic reduction system causing your vehicle into an idle-only mode. If the exhaust fluid is empty, you must replenish the diesel exhaust fluid to resume normal operation of your vehicle. See Selective Catalytic Reductant System (page 196).
DEF Fault Speed Limited to XX MPH/km/h in XX mi/kmThe selective catalytic reduction system detects a fault. The system displays your vehicle's top speed limit and distance before limitation. Have the system checked by an authorized dealer.
DEF Fault Speed Limited to XX MPH/km/h Upon RestartThe selective catalytic reduction system detects a fault. Upon restart, your vehicle speed is now limited. Have the system checked by an authorized dealer.
DEF Fault Speed Limited to XX MPH/km/hThe selective catalytic reduction system detects a fault. The system displays your vehicle's top speed limit. Have the system checked by an authorized dealer.
Exhaust Filter Over Limit Service NowYou must have your vehicle serviced by an authorized dealer. Ignoring the Exhaust Filter Over Limit Service Now warning message could lead to reduced drivability and customer expense, including damage to the diesel particulate filter. Your new vehicle warranty may not cover this damage.
Water in Fuel Drain FilterThe water separator has reached a predetermined capacity and needs draining. See Draining the Fuel Filter Water Trap (page 351).
Fuel Pressure LowA low fuel pressure condition has occurred due to cold, low fuel level or fuel filters need to be changed. See Fuel Quality (page 185).

Doors and Locks

ActionMessage
The door(s) listed is not completely closed.X Door Ajar

Driver Alert

ActionMessage
NowStop and rest as soon as it is safe to do so.Driver Alert War
SuggestedTake a rest soon.Driver Alert Warning Rest

Drivetrain

ActionMessage
To Engage Locking Differential Slow to XX mph/km/hThe electronic locking differential requests that you slow to a certain speed to engage.
To Engage Locking Differential Release Accelerator PedalThe electronic locking differential requests that you release the accelerator in order to engage.
Check Locking DifferentialAn electronic locking differential (ELD) system fault is present. Contact an authorized dealer as soon as possible.
Neutral Tow Enabled Leave Transmission in NeutralThe transfer case is in the neutral position. This message indicates that your vehicle is safe to tow with all four wheels on the ground.
Neutral Tow DisabledThe transfer case is NOT in the neutral position. This message indicates that your vehicle is NOT safe to be towed with all four wheels on the ground.

Engine

ActionMessage
Power Reduced to Lower Engine TempThe engine has reduced power to help reduce high engine temperature.

Fuel

ActionMessage
An early reminder of a low fuel condition.Fuel Level Low
The fuel fill inlet may not be properly closed.Check Fuel Fill Inl

Keys and Intelligent Access

ActionMessage
A reminder to press the brake while starting the vehicle.To START F
No Key DetectedThe system does not detect a key in your vehicle. See Keyless Starting (page 174).
Restart Now or Key is NeededYou pressed the StartStop button to switch off the engine and your vehicle does not detect your intelligent access key inside your vehicle.
ActiveYour vehicle is in the run ignition state.Full Accessory Power
Starting System FaultThere is a problem with your vehicle's starting system. See an authorized dealer for service.
Key Program SuccessfulYou have successfully programmed an intelligent access key to the system.
Key Program FailureYou have failed to program an intelligent access key to the system.
Max Number of Keys LearnedYou have programmed the maximum number of keys to the system.
LearnedYou have not programmed enough keys to the system.Not Enough
Engine ONInforms you that you are exiting your vehicle and the engine is on.

Lane Keeping System

ActionMessage
Lane Keeping Sys. Malfunction Service RequiredThe system has malfunctioned. Contact an authorized dealer as soon as possible.
Front Camera Temporarily Not AvailableThe system has detected a condition that has caused the system to be temporarily unavailable.
Front Camera Low Visibility Clean ScreenThe system has detected a condition that requires you to clean the windshield in order for it to operate properly.
Front Camera Malfunction Service RequiredThe system has malfunctioned. Contact an authorized dealer as soon as possible.
Keep Hands on Steering WheelThe system requests you to keep your hands on the steering wheel.

Maintenance

ActionMessage
Low Engine Oil PressureStop your vehicle as soon as safely possible and turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
The engine oil life remaining is 10% or less.Change Engine
The oil life left is at 0%.Oil Change Required
Brake Fluid Level LowThe brake fluid level is low, inspect the brake system immediately. See Brake Fluid Check (page 350).
Check Brake SystemThe brake system needs servicing. Stop your vehicle in a safe place. Contact an authorized dealer.
Transport / Factory Mode Contact DealerYour vehicle is still in Transport or Factory mode. This may not allow some features to operate properly. See an authorized dealer.
The powertrain needs service due to a powertrain malfunction.See M

MyKey

ActionMessage
You did not program a MyKey.MyKey not Created
SafelyMyKey is active.MyKey Active Drive
Speed Limited to XX MPH/km/hWhen switching on your vehicle and MyKey is in use, displays that the MyKey speed limit is on.
Near Vehicle Top SpeedMyKey is in use and the MyKey speed limit is on and the vehicle speed is approaching 81 mph (130 km/h).
MyKey SettingYou have reached the speed limit set for your MyKey.Vehicle at To
SafelyYou have an active MyKey with a programmed set speed limit.Check Sp
AudioBelt-Minder turns on with a MyKey in use.Buckle Up to Unmu
MyKey SettingWith a MyKey in use, AdvanceTrac turns on.AdvanceTrac On
MyKey SettingWith a MyKey in use, traction control turns on.Traction Control
be DeactivatedWith a MyKey in use, park aid is always on.MyKey Park Aid Ca
MyKey SettingWith a MyKey in use, lane keeping alert turns on.Lane Keeping A

Off Road

ActionMessage
Hill descent control mode is active.Hill Descent Control
Hill descent control mode is inactive.Hill Descent Control
For Hill Descent Reduce Speed XX MPH/km/h or LessYour vehicle speed requirement for off-road mode entry has not been met.
For Hill Descent Select GearYou need to select a transmission gear for hill descent mode.

Information Displays

ActionMessage
Hill Descent Driver Resume ControlHill descent control mode is deactivated and you must resume control.
A hill descent system fault is present.Hill Des
CoolingThe hill descent system is cooling due to overuse.Hill
The hill descent control system is ready.Hill Des

Park Aid

ActionMessage
Check Front Park AidThe system has detected a condition that requires service. Contact an authorized dealer. SeeRear Parking Aid(page 233).
Check Rear Park AidThe system has detected a condition that requires service. Contact an authorized dealer. SeeRear Parking Aid(page 233).
Displays the park aid status.Front Park Aid On
Displays the park aid status.Rear Park Aid On

Park Brake

ActionMessage
To Release: Press Brake and SwitchThe electric parking brake is set and a manual release is attempted without the brake pedal being pressed.
Park Brake Use Switch to ReleaseThe electric park brake is set and an automatic release is attempted but cannot be performed. Perform a manual release.
Release Park BrakeThe electric park brake is set and your vehicle speed exceeds 3 mph (5 km/h). Release park brake before continued driving.
The electric park brake is not fully applied.Park Brak
The electric park brake is not fully released.Park Brak
Park Brake Maintenance ModeThe electric park brake system has been put into a special mode that is used to allow service of the rear brakes. Contact an authorized dealer.
Park Brake Limited Function Service RequiredThe electric park brake system has detected a condition that requires service. Some functionality may still be available. Contact an authorized dealer.
Park Brake Malfunction Service NowThe electric park brake system has detected a condition that requires service. Contact an authorized dealer.

Power Steering

ActionMessage
Steering Fault Service NowThe power steering system detects a condition that requires service. See an authorized dealer.
Steering Loss Stop SafelyThe power steering system is not working. Stop your vehicle in a safe place. Contact an authorized dealer.
Steering Assist Fault Service RequiredThe power steering system detects a condition within the power steering system or passive entry or passive start system requires service. Contact an authorized dealer.
Steering Lock Malfunction Service NowThe steering lock system detects a condition that requires service. See an authorized dealer.

Pre-Collision Assist

ActionMessage
Pre-Collision Assist Not Available Sensor BlockedYou have a blocked sensor due to bad weather, ice, mud or water in front of the radar sensor. You can typically clean the sensor to resolve.
Pre-Collision Assist Not AvailableA fault with the system has occurred. Contact an authorized dealer as soon as possible.

Remote Start

ActionMessage
To Drive: Press Brake and Gear Shift ButtonA reminder to apply the brake and push the gearshift button to drive your vehicle after a remote start.

Seats

ActionMessage
Permitted While DrivingA reminder that memory seats are not available while driving.Memc
Shows where you have saved your memory setting.Memory {C

Starting System

ActionMessage
A reminder to apply the brake when starting your vehicle.To STAI
Cranking Time ExceededThe starter has exceeded its cranking time in attempting to start your vehicle.
Please WaitThe starter is attempting to start your vehicle.Engine Start F
The system has cancelled the pending start Pending Start

Tire Pressure Monitoring System

ActionMessage
Tire Pressure LowOne or more tires on your vehicle has low tire pressure. See Tire Pressure Monitoring System (page 398).
Tire Pressure Monitor FaultThe tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, contact an authorized dealer. See Tire Pressure Monitoring System (page 398).
Tire Pressure Sensor FaultA tire pressure sensor is malfunctioning or your spare tire is in use. See Tire Pressure Monitoring System (page 398). If the warning stays on or continues to come on, contact an authorized dealer as soon as possible.

Trailer

ActionMessage
value:#0.0}The current gain setting for the trailer brake.Traile
Trailer Brake Gain: {trailer gain value:#0.0} No TrailerThe current gain setting for the trailer brake when you do not have a trailer connected.
Trailer Brake Module FaultFaults sensed in the Integrated Trailer Brake Control Module followed by a single chime. See Towing a Trailer (page 272).
Trailer ConnectedThe system detects a correct trailer connection during a given ignition cycle.
Trailer DisconnectedThe system senses a trailer connection becomes disconnected, either intentionally or unintentionally, during a given ignition cycle.
The trailer sway control has detected trailer sway.Tr
Trailer Wiring FaultThere are certain faults in your vehicle wiring and trailer wiring/brake system. See Towing a Trailer (page 272).
Trailer Left Turn Lamps Fault Check LampsThere is a fault with your trailer turn lamp. Check your lamp.
Trailer Right Turn Lamps Fault Check LampsThere is a fault with your trailer turn lamp. Check your lamp.
Trailer Battery Not Charging See ManualThere is a fault with your trailer battery. See Towing a Trailer (page 272).
Trailer Lighting Module Fault See ManualThere is a fault with your vehicle trailer lighting module. See Towing a Trailer (page 272).
Trailer Tire Low Specified:One or more tires on your trailer is below the specified tire pressure.
Trailer Tire Pressure Sensor FaultA trailer tire pressure sensor is malfunctioning. If the warning stays on or continues to come on, contact an authorized dealer as soon as possible.

Information Displays

ActionMessage
Trailer Tire Pressure Monitor FaultThe trailer tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, contact an authorized dealer.
Trailer Tire Pressure Monitor Capability Not DetectedThe system cannot detect the trailer tire pressure monitoring system.
Trailer Tire Pressure Indication Not Setup See ManualThe trailer tire pressure monitoring system is not setup. SeeTire Pressure Monitoring System(page 398).

4WD

ActionMessage
Check 4x4A 4X4 system fault is present. Contact an authorized dealer as soon as possible.
The 4X4 system is making a shift.4x4 Shift in Prog
For 4x4 LOW Shift to NWhen your vehicle is at a stop and you need to shift into Neutral before you select 4X4 LOW.
For 4x4 LOW Slow to 3 MPHWhen your vehicle is moving and you need to reduce your speed to select 4X4 LOW.
To Exit 4x4 LOW Shift to NYou select 2WD while your vehicle is at a stop in 4X4 LOW and you need to shift into Neutral.
To Exit 4x4 LOW Slow to 3 MPHYou select 2WD while your vehicle is operating in 4X4 LOW and you need to reduce your speed.
Shift Delayed Pull ForwardMay display when there is a Transfer case gear tooth blockage while shifting to or from 4L or to the neutral state.
4x4 Temporarily DisabledThe system temporarily disables 4X4 and reduces the overall powertrain output response. After the 4X4 system has had the opportunity to cool down, it restores 4X4 and powertrain response.
The system restores 4X4 to its original setting.4x4 Restc
4x4 Temporarily LockedThe 4X4 system is temporarily locked for added drive-line protection and switches to the 4H setting.

MANUAL CLIMATE CONTROL

Directing Air to the Instrument Panel Air Vents

FORD F-350 Super Duty (2019) - Directing Air to the Instrument Panel Air Vents - 1

Press and release the button to direct airflow to instrument panel air vents.

Directing Air to the Footwell Air Vents

FORD F-350 Super Duty (2019) - Directing Air to the Footwell Air Vents - 1

Press and release the button to direct airflow to footwell air vents.

Setting the Blower Motor Speed

FORD F-350 Super Duty (2019) - Setting the Blower Motor Speed - 1

natural_image Abstract diagram with concentric circles and directional arrows, no readable text or symbols

Turn the control to adjust the volume of air circulated in the vehicle.

Setting the Temperature

FORD F-350 Super Duty (2019) - Setting the Temperature - 1

text_image E244106

Turn the control to set the temperature.

Switching Defrost On and Off

FORD F-350 Super Duty (2019) - Switching Defrost On and Off - 1

Press and release the button to distribute air through the windshield air vents and

de-mister.

Air directed to the instrument panel and footwell air vents turns off. You can also use this setting to defog and clear the windshield of a thin covering of ice.

Switching the Air Conditioning On and Off

FORD F-350 Super Duty (2019) - Switching the Air Conditioning On and Off - 1

Press and release the button.

Use air conditioning with recirculated air to improve cooling performance and efficiency.

Note: In certain conditions (for example, maximum defrost) the air conditioning compressor may continue to operate even though you switch off the air conditioning.

Switching the Climate Control On and Off

FORD F-350 Super Duty (2019) - Switching the Climate Control On and Off - 1

Press and release the button.

Switching the Heated Seats On and Off

FORD F-350 Super Duty (2019) - Switching the Heated Seats On and Off - 1

Press and release the button to cycle through the various heat settings and off.

See Heated Seats (page 160).

Switching Maximum Air Conditioning On and Off

FORD F-350 Super Duty (2019) - Switching Maximum Air Conditioning On and Off - 1

Turn the temperature control counterclockwise to the lowest setting for maximum cooling.

Switching Maximum Defrost On and Off

FORD F-350 Super Duty (2019) - Switching Maximum Defrost On and Off - 1

Turn the temperature control clockwise to the highest setting for maximum defrosting.

You can also use this setting to defog and clear the windshield of a thin covering of ice.

Note: To prevent window fogging, you cannot select recirculated air when maximum defrost is on.

Switching Recirculated Air On and Off

FORD F-350 Super Duty (2019) - Switching Recirculated Air On and Off - 1

Press and release the button to switch between outside air and recirculated air.

The air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior (when used with A/C) and reduce unwanted odors from entering your vehicle.

Note: Recirculated air may turn off (or prevent you from switching on) in all air flow modes except MAX A/C to reduce the risk of fogging. Recirculation may also turn on and off in various air distribution control combinations during hot weather in order to improve cooling efficiency.

AUTOMATIC CLIMATE CONTROL

Directing Air to the Instrument Panel Air Vents

FORD F-350 Super Duty (2019) - Directing Air to the Instrument Panel Air Vents - 1

Press and release the button to direct airflow to instrument panel air vents.

Directing Air to the Footwell Air Vents

FORD F-350 Super Duty (2019) - Directing Air to the Footwell Air Vents - 1

Press and release the button to direct airflow to footwell air vents.

Setting the Blower Motor Speed

FORD F-350 Super Duty (2019) - Setting the Blower Motor Speed - 1

Press and release + or - to adjust the volume of air circulated in the vehicle.

Setting the Temperature
FORD F-350 Super Duty (2019) - Setting the Blower Motor Speed - 2

natural_image Circular diagram with two opposing arrows pointing outward, no text or symbols present

Turn the control on the left-hand side of the climate control to set the left-hand temperature.

Note: This control also sets the right-hand side temperature when you switch off dual zone mode.

Turn the control on the right-hand side of the climate control to set the right-hand temperature.

Switching Auto Mode On and Off

FORD F-350 Super Duty (2019) - Switching Auto Mode On and Off - 1

Press and release the button to switch on automatic operation, then set the temperature.

The system adjusts the blower motor speed, air distribution, air conditioning operation, and outside or recirculated air to reach and maintain the temperature you have set.

Note: You can also switch off dual zone mode by pressing and holding the button for more than two seconds.

Switching Defrost On and Off

FORD F-350 Super Duty (2019) - Switching Defrost On and Off - 1

Press and release the button to distribute air through the windshield air vents and

de-mister.

Air directed to the instrument panel and footwell air vents turns off. You can also use this setting to defog and clear the windshield of a thin covering of ice.

Switching the Air Conditioning On and Off

FORD F-350 Super Duty (2019) - Switching the Air Conditioning On and Off - 1

Press and release the button.

Use air conditioning with recirculated air to improve cooling performance and efficiency.

Note: In certain conditions (for example, maximum defrost) the air conditioning compressor may continue to operate even though you switch off the air conditioning.

Switching the Climate Control On and Off

FORD F-350 Super Duty (2019) - Switching the Climate Control On and Off - 1

Press and release the button.

Switching the Climate Controlled Seats On and Off

FORD F-350 Super Duty (2019) - Switching the Climate Controlled Seats On and Off - 1

Press and release the button to cycle through the various climate controlled seat settings and off.

See Climate Controlled Seats (page 162).

Switching Dual Zone Mode On and Off

FORD F-350 Super Duty (2019) - Switching Dual Zone Mode On and Off - 1

Press and release the button to switch on temperature control for the right-hand side of the

vehicle.

Switching the Heated Seats On and Off

FORD F-350 Super Duty (2019) - Switching the Heated Seats On and Off - 1

Press and release the button to cycle through the various heat settings and off.

See Heated Seats (page 160).

Switching Maximum Air Conditioning On and Off

FORD F-350 Super Duty (2019) - Switching Maximum Air Conditioning On and Off - 1

Press and release the button for maximum cooling.

The left-hand and right-hand settings set to LO, recirculated air flows through the instrument panel air vents, air conditioning turns on and the blower motor adjusts to the highest speed.

Switching Maximum Defrost On and Off

FORD F-350 Super Duty (2019) - Switching Maximum Defrost On and Off - 1

Press and release the button for maximum defrosting.

The left-hand and right-hand settings set to HI, air flows through the windshield air vents, and the blower motor adjusts to the highest speed.

You can also use this setting to defog and clear the windshield of a thin covering of ice.

Note: To prevent window fogging, you cannot select recirculated air when maximum defrost is on.

Note: The heated rear window also turns on when you select maximum defrost.

Switching Recirculated Air On and Off

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Press and release the button to switch between outside air and recirculated air.

The air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior (when used with A/C) and reduce unwanted odors from entering your vehicle.

Note: Recirculated air may turn off (or prevent you from switching on) in all air flow modes except MAX A/C to reduce the risk of fogging. Recirculation may also turn on and off in various air distribution control combinations during hot weather in order to improve cooling efficiency.

HINTS ON CONTROLLING THE INTERIOR CLIMATE

General Hints

Note: Prolonged use of recirculated air may cause the windows to fog up.

Note: You may feel a small amount of air from the footwell air vents regardless of the air distribution setting.

Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with recirculated air always switched on.

Note: Do not place objects under the front seats as this may interfere with the airflow to the rear seats.

Note: Remove any snow, ice or leaves from the air intake area at the base of the windshield.

Note: To improve the time to reach a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air vents.

Manual Climate Control

Note: To reduce fogging of the windshield during humid weather, adjust the air distribution control to the windshield air vents position.

Automatic Climate Control

Note: Adjusting the settings when your vehicle interior is extremely hot or cold is not necessary. The system automatically adjusts to heat or cool the interior to your selected temperature as quickly as possible. For the system to function efficiently, the instrument panel and side air vents should be fully open.

Note: If you select AUTO during cold temperatures, the system directs airflow to the windshield and side window vents. In addition, the fan may run at a slower speed until the engine warms up.

Note: If you select AUTO during hot temperatures and the inside of the vehicle is hot, the system automatically uses recirculated air to maximize interior cooling. Fan speed may also reduce until the air cools.

Quickly Heating the Interior

Automatic climate controlManual climate
1setting.Press AUTO.Adjust the fan speed to the highest
2Adjust the temperature control to the full heat setting.Adjust the temperature control to the desired setting.
3Direct air to the footwell using the air distribution buttons.

Recommended Settings for Heating

Automatic climate controlManual climate center
1setting.Press AUTO.Adjust the fan speed to the center
2Adjust the temperature control to the midway point of the hot settings.Adjust the temperature control to the desired setting. Use 72°F (22°C) as a starting point, then adjust the setting as necessary.
3Direct air to the footwell using the air distribution buttons.

Quickly Cooling the Interior

Automatic climate controlManual clima
1Select MAX A/C.Select MAX A/C.
2Drive with the windows open until you feel cold air through the air vents.

Recommended Settings for Cooling

Automatic climate controlManual clima
1setting.Press AUTO.Adjust the fan speed to the cente
2Adjust the temperature control to the midway point of the cold settings.Adjust the temperature control to the desired setting. Use 72°F (22°C) as a starting point, then adjust the setting as necessary.
3Direct air to the instrument panel using the air distribution buttons.

Defogging the Side Windows in Cold Weather

Automatic climate controlManual clima
1distribution buttons.Press the defrost button.Direct air to the winds
Press A/C.2Adjust the temperature control to the desired setting. Use 72°F (22°C) as a starting point, then adjust the setting as necessary.
3Adjust the temperature control to the desired setting.
4Adjust the fan speed to the highest setting.

HEATED REAR WINDOW (IF

EQUIPPED)

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Press the button to clear the rear window of thin ice and fog. The heated rear window turns off after a short period of time.

Note: Do not use harsh chemicals, razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle warranty may not cover damage to the heated rear window grid lines.

HEATED EXTERIOR MIRRORS

(IF EQUIPPED)

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Press the button to clear the exterior mirrors of thin ice and fog. Press the button again to switch them off. They switch off after a short period of time.

Note: Do not remove ice from the mirrors with a scraper or adjust the mirror glass when it is frozen in place. These actions could cause damage to the glass and mirrors.

Note: Do not clean the mirror housing or glass with harsh abrasives, fuel or other petroleum-based cleaning products.

CABIN AIR FILTER

Your vehicle is equipped with a cabin air filter, which gives you and your passengers the following benefits:

- It improves your driving comfort by reducing particle concentration.

- It improves the interior compartment cleanliness.

- It protects the climate control components from particle deposits.

You can locate the cabin air filter behind the glove box.

Note: Make sure you have a cabin air filter installed at all times. This prevents foreign objects from entering the system. Running the system without a filter in place could result in degradation or damage to the system.

Replace the filter at regular intervals. See Scheduled Maintenance (page 579).

For additional cabin air filter information, or to replace the filter, see an authorized dealer.

REMOTE START (IF EQUIPPED)

You can switch this feature on or off and adjust the settings using the information display.

The system adjusts the interior temperature depending on your chosen settings during remote start.

You cannot adjust the climate control setting during remote start operation. When you switch the ignition on, the climate control system returns to the previous settings. You can now make adjustments.

You need to switch on certain vehicle-dependent features, such as:

  • Heated seats.
    •Cooled seats.
  • Heated steering wheel.
  • Heated mirrors.
  • Heated rear window.

Automatic Settings

In hot weather, the system sets to 72°F (22°C). The cooled seats are set to high (if available, and AUTO is on in the information display).

In moderate weather, the system either heats or cools (based on previous settings). The rear defroster, heated mirrors and heated or cooled seats do not turn on.

In cold weather, the system sets to 72°F (22°C). The heated seats are set to high (if available, and AUTO is on in the information display). The heated rear window and heated mirrors turn on.

SITTING IN THE CORRECT POSITION

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WARNING: Sitting improperly, out of position or with the seatback reclined too far can take weight off the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in the event of a crash. Always sit upright against your seat back, with your feet on the floor.

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WARNING: Do not recline the

seatback too far as this can cause the occupant to slide under the seatbelt, resulting in serious injury in the event of a collision.

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WARNING: Do not place objects higher than the top of the seat backrest. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.

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When you use them properly, the seat, head restraint, seatbelt and airbags will provide optimum protection in the event of a crash.

We recommend that you follow these guidelines:

- Sit in an upright position with the base of your spine as far back as possible.

- Do not recline the seat backrest so that your torso is more than 30^ from the upright position.

- Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable.

- Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 in (25 cm) between your breastbone and the airbag cover.

- Hold the steering wheel with your arms slightly bent.

• Bend your legs slightly so that you can press the pedals fully.

- Position the shoulder strap of the seatbelt over the center of your shoulder and position the lap strap tightly across your hips.

Make sure that your driving position is comfortable and that you can maintain full control of your vehicle.

HEAD RESTRAINTS

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WARNING: Fully adjust the head restraint before you sit in or operate your vehicle. This will help minimize the risk of neck injury in the event of a crash. Do not adjust the head restraint when your vehicle is moving.

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WARNING: The head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. Failure to adjust the head restraint properly could reduce its effectiveness during certain impacts.

Note: Adjust the seat backrest to an upright driving position before adjusting the head restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. If you are extremely tall, adjust the head restraint to its highest position.

Front Seat Head Restraint
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text_image A B C D E138642

Rear Seat Outermost Head Restraints
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text_image A B C D E153105

The head restraints may consist of:

A An energy absorbing head restraint.
Two steel stems.B
C Guide sleeve adjust and release button.
D Guide sleeve unlock and remove button.

Adjusting the Head Restraint

Raising the Head Restraint

Pull the head restraint up.

Lowering the Head Restraint

  1. Press and hold button C.
  2. Push the head restraint down.

Removing the Head Restraint

  1. Press and hold buttons C and D.
  2. Pull the head restraint up.

Installing the Head Restraint

Align the steel stems into the guide sleeves and push the head restraint down until it locks.

Front Row Center and Rear Seat Center (Crew Cab) Head Restraints

Note: The SuperCab has rear outermost head restraints that are not removable and are bolted to the back wall.

Your vehicle may have head restraints that are non-adjustable. The non-adjustable head restraints consist of:

FORD F-350 Super Duty (2019) - Front Row Center and Rear Seat Center (Crew Cab) Head Restraints - 1

text_image A B C E162872

A An energy absorbing head restraint.

Two steel stems.B

C Guide sleeve unlock and remove button.

Removing the Head Restraint

  1. Press and hold buttons C.
  2. Pull up the head restraint.

Installing the Head Restraint

Align the steel stems into the guide sleeves and push the head restraint down until it locks.

Tilting Head Restraints (If Equipped)

The front head restraints tilt for extra comfort.

FORD F-350 Super Duty (2019) - Tilting Head Restraints (If Equipped) - 1

natural_image 3D rendered image of a car headrest with two black buttons and a white clip, no visible text or symbols
  1. Adjust the seat backrest to an upright driving or riding position.
  2. Pivot the head restraint forward toward your head to the desired position.

After the head restraint reaches the forward-most tilt position, pivot it forward again to release it to the rearward, un-tilted position.

Note: Do not attempt to force the head restraint backward after it is tilted. Instead, continue tilting it forward until the head restraint releases to the upright position.

MANUAL SEATS (IF EQUIPPED)

WARNING: Do not adjust the driver's seat or seatback when your vehicle is moving.

Moving the Seat Backward and Forward
FORD F-350 Super Duty (2019) - MANUAL SEATS (IF EQUIPPED) - 1

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Recline Adjustment
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natural_image Car seat diagram showing directional arrows indicating movement or force (no text or symbols)

Manual Lumbar (If Equipped)
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The lumbar support control is located on the outboard side of the seat. Turn the control to adjust your support.

POWER SEATS (IF EQUIPPED)

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WARNING: Do not adjust the seat or seat backrest when your side is moving. This may result in an seat movement, causing the loss control of your vehicle.

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WARNING: Do not place cargo or objects behind the seatback before thing it to the original position.

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text_image Diagram illustrating seatbelt usage and adjustment mechanism, showing front and side views with directional arrows and control buttons.

Adjusting the Lumbar Support (If Equipped)
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Adjusting the Multi-Contour Front Seats With Active Motion (If Equipped)

Note: The engine must be running or the vehicle must be in accessory mode to activate the seats.

Note: Allow a few seconds for any selection to activate. When the seat backrest and cushion are both active, the massage alternates between zones.

FORD F-350 Super Duty (2019) - Adjusting the Multi-Contour Front Seats With Active Motion (If Equipped) - 1

text_image A E D B C

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Lumbar and Bolster ModeMassage
AadjustmentUpper lumbarBack massage
Band off*Lumbar decreaseMassage in
CCushion massage intensity adjustmentLower lumbar**
Lumbar increaseMassage int
-On and offE

*The massage feature defaults to an alternating massage mode with back massage intensity adjustment. The lumbar and bolster feature defaults to the middle lumbar mode.

**Press C a second time to adjust the back bolster. Press C a third time to adjust the cushion bolster.

You can also adjust this feature through the touchscreen. When switched on, the system displays directions for you to adjust the lumbar settings in your seat or to set the massage function.

To access and make adjustments to the lumbar setting:

  1. Press the Menu Settings icon > Vehicle > Multi-Contour Seat.

  2. Choose the desired seat to adjust.

  3. Press the + or - to adjust the lumbar intensity.

To access and make adjustments to the massage setting:

  1. Press the Menu Settings icon > Vehicle >Multi-Contour Seat.
  2. Choose the desired seat to adjust.
  3. Press Off, Low or High.

MEMORY FUNCTION (IF EQUIPPED)

FORD F-350 Super Duty (2019) - MEMORY FUNCTION (IF EQUIPPED) - 1

WARNING: Before activating the memory seat, make sure that the area immediately surrounding the seat is clear of obstructions and that all occupants are clear of moving parts.

FORD F-350 Super Duty (2019) - MEMORY FUNCTION (IF EQUIPPED) - 2

WARNING: Do not use the

memory function when your vehicle is moving.

This feature automatically recalls the position of the following:

- Driver seat.

- Power mirrors.

- Optional adjustable pedals.

The memory control is on the driver door.

FORD F-350 Super Duty (2019) - MEMORY FUNCTION (IF EQUIPPED) - 3

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Saving a Preset Position

  1. Switch the ignition on.
  2. Adjust the features to the positions you desire.
  3. Press and hold the preset button until you hear a single tone.

Note: You can save up to three preset memory positions.

Note: You can save a memory preset at any time.

Recalling a Preset Position

  1. Switch the ignition on.
  2. Press and release the preset button associated with your desired driving position. The seat and mirrors move to the position stored for that preset.

Note: You can only recall preset memory positions when you switch the ignition off, or when the transmission is in park (P) or neutral (N) if you switch the ignition on.

Note: You can also recall a preset memory position by pressing the unlock button on your remote control if it is linked to a preset position.

Note: Using a linked key fob to recall your memory position when the ignition is off moves the seat to the easy entry position.

Note: Pressing any active memory feature control - power seat, mirror (or any memory button) during a memory recall cancels the operation.

Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob

Your vehicle can save the preset memory positions for up to two remote controls.

  1. With the ignition on, move the memory positions to the positions you desire.
  2. Press and hold the desired preset button for about five seconds. A tone sounds after about two seconds. Continue holding until you hear a second tone.
  3. Within three seconds, press the lock button on the remote control you are linking.

To unlink a remote control, follow the same procedure – except in step 3, press the unlock button on the remote control.

Note: If more than one linked remote control or intelligent access key is in range, the memory function moves to the settings of the first key to initiate a memory recall.

Easy Entry and Exit Feature (If

Equipped)

If you enable the easy entry and exit feature, it automatically moves the driver seat rearward up to 2 in (5 cm) when you put the transmission in park (P) and remove the key from the ignition.

The driver seat returns to the previous position when you put the key in the ignition.

You can enable or disable this feature through the information display. See Information Displays (page 111).

REAR SEATS (IF EQUIPPED)

Folding Up the Rear Seat Cushion

The rear seat has a split 60/40 cushion. You can flip each seat cushion up into a vertical storage position.

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natural_image Interior view of a car backseat with seat covers and a white arrow pointing to the lower side (no text or symbols)

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Rotate the seat cushion up until it locks into the vertical storage position.

Cushion Lock (If Equipped)

The locking key is in the keyfob. See Remote Control (page 57).

FORD F-350 Super Duty (2019) - Cushion Lock (If Equipped) - 1

natural_image Close-up of a mechanical component with a black arrow pointing to a small circular feature, no visible text or symbols.

Turn the key to lock or unlock.

Returning the Seat to the Seating Position

FORD F-350 Super Duty (2019) - Returning the Seat to the Seating Position - 1

WARNING: Check under the seat cushion to make sure no cargo or objects under the seat cushion before bringing the seat cushion to its original cushion, and that the seat cushion locks place. Failure to do so may prevent seat from operating properly in the risk of a crash, which could increase risk of serious injury.

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Pull the strap to release the seat cushion from the storage position.

Rear Under Seat Storage (If Equipped)

The rear seat has storage space under the seat cushion.

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Lift the lever and flip up the seat cushion to access the storage space and the power point (A).

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To remove the storage space divider, squeeze the sides and lift it from the storage tub.

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Use your vehicle key to lock the storage space.

HEATED SEATS (IF EQUIPPED)

WARNING: People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything

on the seat that insulates against heat, such as a blanket or cushion. This may cause the heated seat to overheat. Do not puncture the seat with pins, needles or other pointed objects. This may damage the heating element which may cause the heated seat to overheat. An overheated seat may cause serious personal injury.

Do not do the following:

  • Place heavy objects on the seat.
  • Operate the heated seat if water or any other liquid spills on the seat. Allow the seat to dry thoroughly.

Note: The engine must be running to use this feature.

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Press the heated seat symbol to cycle through the various heat settings and off. More indicator lights indicate warmer settings.

Note: The heated seats may remain on after you remote start your vehicle, based on your remote start settings. The heated seats may also turn on when you start your vehicle if they were on when you switched your vehicle off.

Rear Heated Seats (If Equipped)

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WARNING: People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion. This may cause the heated seat to overheat. Do not puncture the seat with pins, needles or other pointed objects. This may damage the heating element which may cause the heated seat to overheat. An overheated seat may cause serious personal injury.

Do not do the following:

  • Place heavy objects on the seat.
  • Operate the heated seat if water or any other liquid spills on the seat. Allow the seat to dry thoroughly.

Note: The engine must be running to use this feature.

The rear seat heat controls are on the rear of the center console.

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Press the heated seat symbol to cycle through the various heat settings and off. More indicator lights indicate warmer settings.

The heated seat module resets at every ignition run cycle. While the ignition is in the on position, press the heated seat switch to enable heating mode. When activated, they turn off automatically when you switch off the engine.

CLIMATECONTROLLEDSEATS

(IF EQUIPPED)

Heated Seats

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WARNING: People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must use caution when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that may block the heat, such as a blanket or cushion. This can cause the heated seat to overheat. Do not puncture the seat with pins, needles or other pointed objects. This damages the heating element and can cause the heated seat to overheat. An overheated seat may cause serious personal injury.

Do not do the following:

  • Place heavy objects on the seat.
  • Operate the heated seat if water or any other liquid spills on the seat. Allow the seat to dry thoroughly.

Note: The engine must be running to use this feature.

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Press the heated seat symbol to cycle through the various heat settings and off. More indicator lights indicate warmer settings.

Note: The heated seats may remain on after you remote start your vehicle, based on your remote start settings. The heated seats may also turn on when you start your vehicle if they were on when you switched your vehicle off.

Note: After 60 minutes of operation, the heated seats switch off. Press the heated seat symbol to switch the heated seats on.

Cooled Seats

Note: The engine must be running to use this feature.

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Press the cooled seat symbol to cycle through the various cool settings and off. More indicator lights indicate cooler settings.

Note: The cooled seats may remain on after you remote start your vehicle, based on your remote start settings. The heated seats may also turn on when you start your vehicle if they were on when you switched your vehicle off.

Note: After 60 minutes of operation, the cooled seats switch off. Press the cooled seat symbol to switch the cooled seats on.

Climate Controlled Seat Air Filter Replacement

Your vehicle has lifetime air filters that are integrated with the seats. Regular maintenance or replacement is not required.

FRONT SEAT ARMREST (IF EQUIPPED)

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  1. Press the control to release the cushion latch.

  2. Lift the cushion to gain access to the storage compartment.

The cupholder is located inside the storage compartment. You can also flip the cupholder so that it faces forward. See Center Console (page 170).

Cushion Lock

The locking key is in the keyfob. Remove the cover of the keyfob to access the locking key. See Remote Control (page 57).

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Turn the key to lock or unlock.

UNIVERSAL GARAGE DOOR OPENER

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WARNING: Make sure that the ge door and security device are free obstruction when you are amming. Do not program the m with the vehicle in the garage.

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WARNING: Do not use the system any garage door opener that does have the safety stop and reverse are as required by U.S. Federal Safety Standards (this includes any gate door opener manufactured (e April 1, 1982). A garage door opener which cannot detect an object, lying the door to stop and reverse, not meet current federal safety standards. Using a garage door opener out these features increases the risk of various injury or death.

Note: Make sure you keep the original remote control transmitter for use in other vehicles as well as for future system programming.

Note: We recommend that upon the sale or lease termination of your vehicle, you erase the programmed function buttons for security reasons. See Erasing the Function Button Codes later in this section.

Note: You can program a maximum of three devices. To change or replace any of the three devices after it has been initially programmed, you must first erase the current settings. See Erasing the Function Button Codes.

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The universal garage door opener replaces the common hand-held garage door opener with a three-button transmitter integrated into the driver's sun visor.

The system includes two primary features, a garage door opener and a platform for remote activation of devices within the home. You can program garage doors as well as entry gate operators, security systems, entry door locks and home or office lighting.

Additional system information can be found online at www.homelink.com, www.youtube.com/user/HomeLinkGentex or by calling the toll-free help line at 1-800-355-3515.

In-Vehicle Programming

This process is to program your in-vehicle HomeLink function button with your hand-held transmitter.

Note: The programming steps below assume you will be programming HomeLink that was not previously programmed. If your HomeLink was previously programmed, you may need to erase your HomeLink buttons. See Erasing the Function Button Codes.

Note: Put a new battery in the hand-held transmitter. This helps ensure quicker training and accurate transmission of the radio-frequency signal.

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  1. With your vehicle parked outside of the garage, switch your ignition to the on position, but do not start your vehicle.
  2. Press and release the function button that you would like to program.
  3. Hold your hand-held garage door transmitter 1–3 in (2–8 cm) away from the HomeLink button you want to program.
  4. Press and hold the hand-held transmitter button you want to program while watching the indicator light on HomeLink. Continue to hold the hand-held button until the HomeLink indicator light flashes rapidly or is continuously on.

Note: You may need to use a different method if you live in Canada or have difficulties programming your gate operator or garage door opener. See Gate Operator / Canadian Programming.

  1. Press and hold the HomeLink button you programmed for two seconds, then release. You may need to do this twice to activate the door. If your garage door does not operate, watch the HomeLink indicator light.

If the indicator light stays on, the programming is complete. Your device should activate when the HomeLink button is pressed and released.

If the indicator light flashes rapidly, press and hold for two seconds and release the programmed HomeLink button. Repeat the "press/hold/release" sequence up to three times to complete the programming process. If your device still does not operate, you must program your garage door. See Programming Your Garage Door Opener Motor.

To program additional buttons, repeat Steps 1 – 4.

For questions or comments, please contact HomeLink at www.homelink.com, www.youtube.com/user/HomeLinkGentex or by calling the toll-free help line at 1-800-355-3515.

Programming Your Garage Door Opener Motor

Note: You may need a ladder to reach the unit and you may need to remove the cover or lamp lens on your garage door opener.

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  1. Press the learn button on the garage door opener motor and then you have 30 seconds to complete the next two steps.
  2. Return to your vehicle.

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  1. Press and hold the function button you want to program for 2 seconds, then release. Repeat this step. Depending on your brand of garage door opener, you may need to repeat this sequence a third time.

Gate Operator / Canadian Programming

Canadian radio-frequency laws require transmitter signals to "time-out" (or quit) after several seconds of transmission – which may not be long enough for HomeLink to pick up the signal during programming. Similar to this Canadian law, some U.S. gate operators are designed to "time-out" in the same manner.

Note: If programming a garage door opener or gate operator, it is advised to unplug the device during the "cycling" process to prevent possible overheating.

  1. Press and release, every two seconds, your hand-held transmitter until the HomeLink indicator light changes to a rapidly blinking or continuously on light.
  2. Release the hand-held transmitter button.
  3. Continue programing HomeLink. See In-Vehicle Programming, Step 4.

Erasing the Function Button Codes

Note: You cannot erase individual buttons.

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  1. Press and hold the outer two function buttons simultaneously for approximately 10 seconds until the indicator light above the buttons flashes rapidly.
  2. When the indicator light flashes, release the buttons. You erased the codes for all buttons.

Reprogramming a Single Button

To program a device to a previously trained button, follow these steps:

  1. Press and hold the desired button. Do NOT release the button.
  2. The indicator light begins to flash after 20 seconds. Without releasing the button, follow Step 1 in the Programming section.

For questions or comments, contact HomeLink at www.homelink.com, www.youtube.com/user/HomeLinkGentex or by calling the toll-free help line at 1-800-355-3515.

FCC and RSS-210 Industry Canada Compliance

This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: Changes or modifications to your device not expressly approved by the party responsible for compliance can void the user's authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End Users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must be at least 8 in (20 cm) from the user and must not be co-located or operating in conjunction with any other antenna or transmitter.

The term “IC:” before the certification/registration number only signifies that Industry Canada technical specifications were met.

12 Volt DC Power Point

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WARNING: Do not plug optional electrical accessories into the cigar lighter socket. Incorrect use of the cigar lighter can cause damage not covered by the vehicle warranty, and can result in fire or serious injury.

Note: When you switch the ignition on, you can use the socket to power 12 volt appliances with a maximum current rating of 20 amps.

Note: Do not plug in any device that supplies power to the vehicle through the power points, this may result in damage to vehicle systems.

Note: Do not hang any accessory from the accessory plug.

Note: Do not use the power point over the vehicle capacity of 12 volt DC 240 watts or a fuse may blow.

Note: Always keep the power point caps closed when not in use.

Do not insert objects other than an accessory plug into the power point. This damages the power point and may blow the fuse.

Run the vehicle for full capacity use of the power point.

To prevent the battery from running out of charge:

  • Do not use the power point longer than necessary when the engine is off.
  • Do not leave devices plugged in overnight or when you park your vehicle for extended periods.

Locations

Note: Timed power points remain on for 30 minutes if the vehicle is in accessory mode. If you switch the vehicle off, the timed power points remain on for 75 minutes.

Power points may be in the following locations:

  • On the instrument panel.
    • Inside the center console.
  • On the rear of the center console.
    • In the seat bin.

110 Volt - 400 Watt Capacity AC Power Outlet

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WARNING: Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any extension cord with the 110 volt AC power point, since it will defeat the safety protection design. Doing so may cause the power point to overload due to powering multiple devices that can reach beyond the 400 watt load limit and could result in fire or serious injury.

Note: This feature works only when the engine is running.

Note: This feature has a maximum output of 400 watts when the vehicle is in park (P).

Note: While in drive (D), the maximum outlet output is 300 watts.

Note: When powering electric devices that require more than 10 watts in vehicles equipped with keyless start, the engine must remain running. If the engine is turned off or you switch the ignition to accessory mode, plugged in devices will not be charged.

You can use the power point for electric devices that require up to 400 watts. It is on the instrument panel and rear of the center console.

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text_image AC 110V 400W MAX

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When the indicator light on the power point is:

  • On: The power point is working, the ignition is on and a device is plugged in.
    -Off: The power point is off, the ignition is off or no device is plugged in.
  • Flashing: The power point is in fault mode.

The power outlet temporarily turns off power when in fault mode if the device exceeds the 400 watt limit. Unplug your device and switch the ignition off. Switch the ignition back on, but do not plug your device back in. Let the system cool off and switch the ignition off to reset the fault mode. Switch the ignition back on and make sure the indicator light remains on.

You can use the 400 watt power outlet for these types of electric devices:

  • Electric hand drills.
  • Rechargeable power tools.
    -Video games.
    •Laptops.
  • Televisions.

Note: Max 400W - when the vehicle is parked and 300W - when the vehicle is driving.

Do not use the power point for certain electric devices, including:

• Cathode-ray, tube-type televisions.
- Motor loads, such as vacuum cleaners, electric saws and other electric power tools or compressor-driven refrigerators.
- Measuring devices, which process precise data, such as medical equipment or measuring equipment.
- Other appliances requiring an extremely stable power supply such as microcomputer-controlled electric blankets or touch-sensor lamps.

CENTER CONSOLE (IF EQUIPPED)

Stow items in the cup holder carefully as items may become loose during hard braking, acceleration or crashes, including hot drinks which may spill.

Available console features include:

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text_image B C D E F A I H G E250516

Storage compartment.A

B Front storage compartment with USB ports.

Sliding cup holder.C

D Center storage compartment with auxiliary power point.

Rear cup holders.E

AC power point.F

Heated rear seats.G

Auxiliary power point.H

USB charging ports.I

OVERHEAD CONSOLE (IF EQUIPPED)
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Press near the rear edge of the door to open it.

UNDER SEAT STORAGE Rear Under Seat Storage
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  1. Lift rear seat to access under seat storage bin.

Storage Compartments

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2. Lift front and side panels to expand and lock them in place.

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  1. Lock the panels in an open position.
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  1. To collapse, release the lever (push down to stowed position) and fold in the side and front panels.

Note: Make sure the storage divider is not locked into place when collapsing. Push the button to release the divider door and swing to stowed position on front wall

GENERAL INFORMATION

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WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage.

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WARNING: Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire.

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WARNING: Do not start the engine in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine.

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WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. If you smell exhaust fumes inside your vehicle, have your vehicle inspected immediately. Do not drive if you smell exhaust fumes.

If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for approximately 5.0 mi (8 km) after you reconnect it. This is because the engine management system must realign itself with the engine. You can disregard any unusual driving characteristics during this period.

The powertrain control system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field or radio noise.

When you start the engine, avoid pressing the accelerator pedal before and during operation. Only use the accelerator pedal when you have difficulty starting the engine.

If your vehicle is operated in a heavy snow storm or blowing snow conditions, the engine air induction may become partially clogged with snow and ice. If this occurs, the engine may experience a significant reduction in power output. At the earliest opportunity, clear all the snow and ice away from the air induction inlet.

IGNITION SWITCH (IF EQUIPPED)

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O (off) - The ignition is off.

Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge.

I (accessory) - Allows the electrical accessories, such as the radio, to operate while the engine is not running.

Note: Do not leave the ignition key in this position for too long. This could cause your vehicle battery to lose charge.

II (on) - All electrical circuits are operational and the warning lamps and indicators illuminate.

III (start) - Cranks the engine.

KEYLESS STARTING

Note: The keyless starting system may not function if the key is close to metal objects or electronic devices such as cellular phones.

Note: A valid key must be located inside your vehicle to switch the ignition on and start the engine.

Ignition Modes
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The keyless starting system has three modes:

Off: Turns the ignition off.

- Without applying the clutch pedal (manual transmission) or brake pedal (automatic transmission), press and release the button once when the ignition is in the on mode, or when the engine is running but the vehicle is not moving.

On: All electrical circuits are operational and the warning lamps and indicators illuminate.

- Without applying the clutch pedal (manual transmission) or brake pedal (automatic transmission), press and release the button once.

Start: Starts the vehicle. The engine may not start when the vehicle starts.

- Press the clutch pedal (manual transmission) or brake pedal (automatic transmission), and then press the button for any length of time. An indicator light on the button illuminates when then ignition is on and when the engine starts.

STARTING A GASOLINE ENGINE - 6.2L/6.8L

When you start the engine, the idle speed increases. This helps to warm up the engine.

If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer.

Before starting the engine check the following:

  • Make sure all occupants have fastened their safety belts.
  • Make sure the headlamps and electrical accessories are off.
  • Make sure the parking brake is on.
  • Move the transmission selector lever to position P.
  • Turn the ignition key to the on position.

Note: Do not touch the accelerator pedal.

  1. Fully depress the brake pedal.
  2. Turn the key to the start position to start your vehicle.

  3. When the engine starts, release the key and then gradually release the brake pedal as the engine speed increases.

Note: The engine may continue cranking for up to 15 seconds or until it starts.

Note: If you cannot start the engine on the first try, wait for a short period and try again.

Vehicles with an Ignition Key

Note: Do not touch the accelerator pedal.

  1. Fully depress the brake pedal.

  2. Turn the key to position D to start the engine.

  3. When the engine starts, release the brake pedal.

Do not crank the engine for more than 10 seconds as starter damage may occur. If the engine does not start, switch the ignition off and wait 30 seconds before trying again.

Vehicles with Keyless Start

Note: Do not touch the accelerator pedal.

Note: If the push button ignition switch is pressed again prior to the engine starting the ignition will switch to accessory mode and will not start.

Note: If the brake pedal is released before the engine has started, follow the engine start sequence again.

  1. Fully depress the brake pedal.

  2. Press the center of the push button ignition switch.

  3. When the engine starts, release the brake pedal.

Failure to Start

If you cannot start the engine after three attempts, wait 10 seconds and follow this procedure:

  1. Fully depress the brake pedal.

  2. Fully press the accelerator pedal and hold it there.

  3. Start the engine.

Stopping the Engine When Your Vehicle is Stationary

  1. When your vehicle has stopped, shift into park (P) and switch the ignition off.
  2. Apply the parking brake.

Stopping the Engine When Your Vehicle is Moving

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WARNING: Switching off the time when your vehicle is still moving is in a significant decrease in ng assistance. Higher effort is red to apply the brakes and to stop vehicle. A significant decrease in ng assistance could also occur. The ng does not lock, but higher effort l be required to steer your vehicle. In you switch the ignition off, some rical circuits, for example airbags, turn off. If you unintentionally switch nition off, shift into neutral (N) and rt the engine.

  1. Put the transmission into neutral (N) and use the brakes to bring your vehicle to a safe stop.
  2. When your vehicle has stopped, shift into park (P) and switch the ignition off.
  3. Apply the parking brake.

Automatic Engine Shutdown

If your vehicle is equipped with a keyless ignition, it has a feature that automatically shuts down the engine if it has been idling for an extended period of time. The ignition also turns off in order to save battery power. Before the engine shuts down, a

message appears in the information display showing a timer counting down from 30 seconds. If you do not intervene within 30 seconds, the engine shuts down. Another message appears in the information display to inform you that the engine has shut down in order to save fuel. Start your vehicle as you normally do.

Cold Weather Starting (Flexible Fuel Vehicles Only)

The starting characteristics of all grades of E85 ethanol make it unsuitable for use when ambient temperatures fall below 0^ F ( -18^ C). Consult your fuel distributor for the availability of winter grade ethanol. As the outside temperature approaches freezing, ethanol fuel distributors should supply winter grade ethanol, the same as with unleaded gasoline.

If summer grade ethanol is used in cold weather conditions, 0^ F ( -18^ C), you may experience increased cranking times, rough idle or hesitation until the engine has warmed up.

You may experience a decrease in performance when the engine is cold when operating on E85 ethanol.

Do not use starting fluid such as ether in the air intake system. Such fluid could cause immediate explosive damage to the engine and possible personal injury.

If you should experience cold weather starting problems on E85 ethanol, and neither an alternative brand of E85 ethanol nor an engine block heater is available, the addition of unleaded gasoline to your tank improves cold starting performance. Your vehicle is designed to operate on E85 ethanol alone, unleaded gasoline alone, or any mixture of the two.

If the Engine Fails to Start Using the Preceding Instructions (Flexible Fuel Vehicles Only)

  1. Press the accelerator pedal down one-third to one-half of its travel, and then crank the engine.
  2. When the engine starts, release the key, then gradually release the accelerator pedal as the engine speed increases. If the engine still does not start, repeat Step 1.

Guarding Against Exhaust Fumes

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WARNING: Exhaust leaks may in entry of harmful and potentially full fumes into the passenger compartment. If you smell exhaust is inside your vehicle, have your role inspected immediately. Do not if you smell exhaust fumes.

Important Ventilating Information

If you stop your vehicle and then leave the engine idling for long periods of time, we recommend that you do one of the following:

  • Open the windows at least 1 inch (2.5 centimeters).
  • Set your climate control to outside air.

STARTING A DIESEL ENGINE - 6.7L DIESEL

Read all starting instructions carefully before you start your vehicle.

For temperatures below 32^ F ( 0^ C), the use of the correct grade engine oil is essential for proper operation. Refer to engine oil specifications for more information. See Capacities and Specifications (page 429).

Your vehicle may have a cold weather starting strategy that prevents severe engine damage by assisting in engine lubrication warm-up. In extremely cold ambient temperatures, this strategy activates and prevents the accelerator pedal from being used for 30 seconds after you start your vehicle. A message appears in the information display as your vehicle warms up. By not allowing the accelerator pedal to be used, the engine oil is allowed to properly lubricate the bearings preventing engine damage due to lack of proper lubrication. After the 30 second warm-up period, the accelerator pedal will be operational again and a message appears informing you the vehicle is ok to drive.

When you start the engine in extremely cold temperatures -15^ ( -26^ ), we recommend that you allow the engine to idle for several minutes before you drive the vehicle.

Before starting the engine check the following:

  • Make sure all occupants have fastened their seatbelts.
  • Make sure the headlamps and electrical accessories are off.
  • Make sure the parking brake is on.
  • Make sure the transmission is in park (P).

Note: Do not press the accelerator during starting.

Vehicles with an Ignition Key

Note: Do not touch the accelerator pedal.

  1. Fully depress the brake pedal.
  2. Turn the key to position C

Note: A message will appear Engine Start Pending, Please Wait.

  1. Wait until the engine glow-plug indicator turns off.

  2. Turn the key to position D to start the engine.

  3. When the engine starts, release the brake pedal.

Do not crank the engine for more than 10 seconds as starter damage may occur. If the engine does not start, switch the ignition off and wait 30 seconds before trying again.

Vehicles with Keyless Start

Note: Do not touch the accelerator pedal.

Note: If the push button ignition switch is pressed again prior to the engine starting the ignition will switch to accessory mode and will not start.

Note: If the brake pedal is released before the engine has started, follow the engine start sequence again.

  1. Fully depress the brake pedal.
  2. Press the center of the push button ignition switch.

Note: A message will appear Engine Start Pending, Please Wait.

  1. When the engine starts, release the brake pedal.

Diesel Engine Fast Start Glow Plug System

The diesel engine glow system consists of:

•Eight glow plugs (one per cylinder)
•Glow Plug Control Module
•Engine Coolant Temperature sensor
•Barometric pressure sensor
• Environmental temperature sensor

The powertrain and glow plug control modules electronically control the glow plug system. After you switch the ignition on, the glow plug control module immediately energizes the glow plugs. The glow plug control module uses the engine

coolant temperature, barometric pressure sensor and environmental temperature sensor to determine how long the glow plugs stay energized. The required time for the glow plugs to be energized decreases as the coolant temperature, barometric pressure and environmental temperature increase.

Automatic Engine Shutdown

If your vehicle is equipped with a keyless ignition, it has a feature that automatically shuts down the engine if it has been idling for an extended period. The ignition also turns off in order to save battery power. Before the engine shuts down, a message appears in the information display showing a timer counting down from 30 seconds. If you do not intervene within 30 seconds, the engine shuts down. Another message appears in the information display to inform you that the engine has shut down in order to save fuel. Start your vehicle as you normally do.

Cold Weather Starting

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WARNING: Do not use starting

fluid, for example ether, in the air intake system. Such fluid could cause immediate explosive damage to the engine and possible personal injury.

FORD F-350 Super Duty (2019) - Cold Weather Starting - 2

WARNING: Do not add gasoline,

gasohol, alcohol or kerosene to diesel fuel. This creates a serious fire hazard and causes engine performance problems.

We recommend that the engine block heater be used for starting when the temperature is -9^ ( -23^ ) or colder. See Engine Block Heater (page 181).

When operating in cold weather, you may use Motorcraft® cetane improvers or non-alcohol-based cetane improvers from a reputable manufacturer as needed.

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Switch the ignition on. Do not start the engine until the glow-plug indicator turns off.

When the glow plug pre-heat indicator turns off, turn the key to start. After you start the engine, the glow plugs may remain on for a period. If you do not start the engine before the glow plug activation time ends, you will need to reset the glow plugs by switching the ignition off. After the engine starts, allow it to idle for about 15 seconds. This protects the engine. Do not increase engine speed until the oil pressure gauge indicates normal pressure.

Cold Weather Operation

Note: Idling in cold weather does not heat the engine to its normal operating temperature. Long periods of idling, especially in cold weather, can cause a buildup of deposits which can cause engine damage.

Change to a lighter grade engine oil to make starting easier under these conditions. Refer to engine oil specifications. See Capacities and Specifications (page 429).

Diesel fuel is adjusted seasonally for cold temperatures. Diesel fuel which has not been properly formulated for the ambient conditions may gel which can clog the fuel filters. One indication that the fuel filter(s) may be clogged is if the engine starts, stalls after a short time, and then does not restart. If you have been using biodiesel, you may need to use a fuel with lower biodiesel content, try another brand, or discontinue using biodiesel. Do not use

alcohol based additives to correct fuel gelling. This may result in damage to the fuel injectors and system. Use the proper anti-gel and performance improvement product. See Capacities and Specifications (page 429).

Your vehicle has a fuel and water separator that recirculates fuel from the engine to help prevent fuel filter clogging. To avoid engine fuel starvation during cold weather operation of 32^ F ( 0^ C) or below, we recommend that the fuel level in your tank should not drop below 14 full. This helps prevent air from entering the fuel system and stalling the engine.

Your vehicle has a selective catalytic reduction system that uses Diesel Exhaust Fluid (DEF) to operate properly. You need to replenish your vehicle's DEF at certain intervals. When filling your vehicle's DEF tank in cold weather, take special care to prevent damage to the tank. See

Selective Catalytic Reductant System (page 196).

In cold weather below 32^ F ( 0^ C), the engine may slowly increase to a higher idle speed if you leave it idling in park (P). As the engine warms-up, the engine sound level decreases due to the activation of PCM-controlled sound reduction features.

If you operate your vehicle in a heavy snowstorm or blowing snow conditions, snow and ice can clog the engine air induction. If this occurs, the engine may experience a significant reduction in power output. At the earliest opportunity, clear all the snow and ice away from inside the air filter assembly. Remove the air cleaner cover and the air filter and remove any snow or ice. Remove any debris, snow or ice, on the foam filter by brushing the surface with a soft brush. Once you have cleared all of the debris, reinstall the air filter and cover.

Do not use water, solvents, or a hard brush for cleaning the foam filter.

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WARNING: To reduce the risk of the damage and personal burn es, do not start your engine with the leaner removed and do not remove the engine is running.

In order to operate the engine in temperatures of 32^ F ( 0^ C) or lower, read the following instructions:

  • Make sure that the batteries are of sufficient size and are fully charged. Check other electrical components to make sure they are in optimum condition.
  • Use the proper coolant solution at the concentration recommended protecting the engine against damage from freezing.
  • Try to keep the fuel tank full as much as possible at the end of operation to prevent condensation in the fuel system.
  • Make sure you use proper cold weather engine oil and that it is at its proper level. Also, if necessary, make sure to follow the engine oil and filter change schedule found under the Special operating conditions section listed in the scheduled maintenance information.
  • At temperatures of -9^ (-23°C) or below, it is recommended that you use an engine block heater to improve cold engine starting.
  • If operating in arctic temperatures of -20^ (-29°C) or lower, consult your truck dealer for information about special cold weather equipment and precautions.

We recommend the following cold weather idling guidelines:

  • You can use Motorcraft® cetane improvers or non-alcohol-based cetane improvers from a reputable manufacturer as needed.
  • Maintain the engine cooling system properly.
  • Avoid shutting the engine down after an extensive idling period. Drive your vehicle for several miles with the engine at normal operating temperatures under a moderate load.
  • Consider using an engine block heater.
  • For extended idle times use an approved idle speed increase device.

Winter Operating Tips for Arctic Operation -20°F (-29°C) and Below

The following information is a guideline only and is not to be the only source of possible solutions in resolving extreme cold temperature issues.

Starting Aids

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WARNING: Do not use starting for example ether, in the air intake m. Such fluid could cause mediate explosive damage to the side and possible personal injury.

The use of the factory engine block heater assists in engine starting in extreme cold ambient temperatures. See Engine Block Heater (page 181).

Idle Control

Your vehicle may have a factory option for a stationary elevated idle control through the upfitter switches in the overhead console. This allows the operator to elevate the idle RPM for extended idle periods, as well as aftermarket equipment such as PTO operation. You must configure this feature even if ordered from the factory. See your authorized dealer for required upfitting.

Operation in Snow and Rain

Vehicle operation in heavy snowfall or extreme rain conditions may feed excessive amounts of snow or water into the air intake system. This could plug the air filter with snow and may cause the engine to lose power and possibly shut down.

We recommend the following actions after operating your vehicle up to 200 mi (320 km) in snowfall or extreme rain:

- Snow: At the earliest opportunity, open the hood and clear all the snow and ice from the air filter housing inlet (do not remove the foam filter) and reset the air filter restriction gauge.

Note: Removal of the foam filter degrades your vehicle performance during snow and hot weather conditions.

- Extreme rain: The air filter dries after about 15–30 minutes at highway speeds. At the earliest opportunity, open the hood and reset the air filter restriction gauge.

Refer to Air filter and restriction gauge in the Maintenance chapter for more information. See Changing the Engine Air Filter (page 362).

Operation in Standing Water

Ingestion of water into the diesel engine can result in immediate and severe damage to the engine. If driving through water, slow down to avoid splashing water into the intake. If the engine stalls, and you suspect ingestion of water into the engine, do not try to restart the engine. Consult your dealer for service immediately.

Your fuel tank vents to the atmosphere by valves on top of the tank and through the fuel cap. If water reaches the top of the tank, the valves may pull water into the fuel tank. Water in the fuel can cause performance issues and damage the fuel injection system.

SWITCHING OFF THE ENGINE - 6.7L DIESEL

Switch the ignition off.

To help prolong engine life, we recommended you allow the engine to idle for three to five minutes, especially after any of the following:

  • Continuous engine speed.
    •High ambient temperature.
    •High GVW or GCW operation, for example heavy loads or trailers.

This allows the turbo charged engine to cool down.

ENGINE IDLE SHUTDOWN

Your vehicle may be equipped with an engine idle shutdown system. This system automatically shuts down your engine when it has been idling in P (Park) or N (Neutral) for five minutes (parking brake set) or 15 minutes (parking brake not set). When the engine idle shutdown process has started:

• A chime sounds and the information display will show ENGINE TURNS OFF IN 30 (seconds) and start counting down
- You can restart the five or 15-minute timer by changing the position of the accelerator pedal, brake pedal or the park brake within the final 30 seconds
- When the timer reaches zero, the engine shuts down and this message will appear in your information display ENGINE TURNED OFF
•One minute after the engine has shut down, the electrical system simulates key off, even though the ignition is still in the on position, initiating normal accessory delay period
- You must move the ignition to the off position to reset the system before restarting your vehicle.

The engine idle shutdown idle timer does not start if:

  • The engine is operating in power take-off mode.
  • The engine coolant temperature is below 60°F (16°C).
    •The exhaust emission control device is regenerating.

ENGINE BLOCK HEATER (IF EQUIPPED)

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WARNING: Failure to follow the block heater instructions could in property damage or serious anal injury.

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WARNING: Do not use your heater ungrounded electrical systems or pronged adapters. There is a risk of critical shock.

Note: The heater is most effective when outdoor temperatures are below O^ (-18°C).

For cold climates that are below 0^ F ( -18^ C) needing a temporary battery installation. Order the cold climate pack.

The heater acts as a starting aid by warming the engine coolant. This allows the climate control system to respond quickly. The equipment includes a heater element (installed in the engine block) and a wire harness. You can connect the system to a grounded 120-volt AC electrical source.

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We recommend that you do the following for a safe and correct operation:

  • Make sure your vehicle is parked in a clean area, clear of combustibles.
  • locate the block heater cord in the front tow hook pocket.
  • Use a 16-gauge outdoor extension cord that is product certified by Underwriter's Laboratory (UL) or Canadian Standards Association (CSA). This extension cord must be suitable for use outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a fire hazard.

  • Use as short an extension cord as possible.

  • Do not use multiple extension cords.
  • Make sure that when in operation, the extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire.
  • Make sure the heater, heater cord and extension cord are firmly connected.
  • Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes.
  • Make sure the system is unplugged and properly stowed before starting and driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use.
  • Make sure the heater system is checked for proper operation before winter.

Using the Engine Block Heater

Make sure the receptacle terminals are clean and dry prior to use. Clean them with a dry cloth if necessary.

The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity.

SAFETY PRECAUTIONS

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WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.

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WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

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WARNING: Automotive fuels can cause serious injury or death if misused or mishandled.

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WARNING: Flow of fuel through a fuel pump nozzle can produce static electricity. This can cause a fire if you are filling an ungrounded fuel container.

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WARNING: Fuel may contain benzene, which is a cancer-causing agent.

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WARNING: When refueling always shut the engine off and never allow sparks or open flames near the fuel tank filler valve. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes.

Observe the following guidelines when handling automotive fuel:

  • Extinguish all smoking materials and any open flames before refueling your vehicle.
  • Always turn off the vehicle before refueling.

• Automotive fuels can be harmful or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours.
- Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury.
- Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
- Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin, clothing or both, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation.
- Be particularly careful if you are taking Antabuse or other forms of Disulfiram for the treatment of alcoholism. Breathing gasoline vapors could cause an adverse reaction, serious personal injury or sickness. If fuel is splashed on the skin, wash the affected areas immediately with plenty of soap and water. Consult a physician immediately if you experience any adverse reactions.

FUEL QUALITY - E85

Choosing the Right Fuel - Flex Fuel Vehicles

Flex fuel vehicles have one of the following identifiers:

  • Yellow fuel filler cap.
  • Yellow bezel around the fuel filler inlet.
  • Yellow fuel filler housing.
  • Yellow E85 label on the fuel tank filler door.

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text_image 87 (R+M)/2 METHOD

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Your vehicle is designed to operate on regular unleaded gasoline with a minimum pump (R+M)/2 octane rating of 87 or regular unleaded gasoline blended with a maximum of 85% ethanol (E85).

Some fuel stations, particularly those in high altitude areas, offer fuels posted as regular unleaded gasoline with an octane rating below 87. The use of these fuels could result in engine damage that will not be covered by the vehicle warranty.

For best overall vehicle and engine performance, premium fuel with an octane rating of 91 or higher is recommended. The performance gained by using premium fuel is most noticeable in hot weather as well as other conditions, for example when towing a trailer. See Towing (page 272).

Do not be concerned if the engine sometimes knocks lightly. However, if the engine knocks heavily while using fuel with the recommended octane rating, contact an authorized dealer to prevent any engine damage.

We recommend Top Tier detergent gasolines, where available to help minimize engine deposits and maintain optimal vehicle and engine performance. For additional information, refer to www.toptiergas.com.

Note: Use of any fuel for which the vehicle was not designed can impair the emission control system, cause loss of vehicle performance, and cause damage to the engine which may not be covered by the vehicle Warranty.

Do not use:

•Diesel fuel.
- Fuels containing kerosene or paraffin.
•Fuels containing more than 85% ethanol or E100 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based additives, including manganese-based compounds.
•Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT).
-Leaded fuel, using leaded fuel is prohibited by law.

The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based fuel additive, will impair engine performance and affect the emission control system.

Switching Between E85 and Gasoline

We do not recommend repeatedly alternating between E85 and gasoline. If you switch from using E85 to gasoline, or from gasoline to E85, add as much fuel as possible, at least half a tank. Drive your vehicle immediately for a minimum of 5 mi (8 km) to allow it to adapt to the change in ethanol concentration. If you use E85 exclusively, we recommend that you fill the fuel tank with regular unleaded gasoline at each scheduled oil change.

FUEL QUALITY - DIESEL

Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Required (United States/Canada/Puerto Rico/U.S. Virgin Islands And Other Locales)

You should use Ultra-Low Sulfur Diesel fuel (also known as ULSD) designated as number 1-D or 2-D with a maximum of 15-ppm sulfur in your diesel vehicle. You may operate your vehicle on diesel fuels containing up to 20% biodiesel, also known as B20. These fuels should meet the ASTM D975 diesel or the ASTM D7467 B6-B20 biodiesel industry specifications. Outside of North America, use fuels meeting EN590 or equivalent local market standard.

Note: The vehicle Warranty does not cover damage caused by using an improper type of fuel or fuel additive.

Note: Do not blend used engine oil with diesel fuel under any circumstances. Blending used oil with the fuel will significantly increase your vehicle's exhaust emissions and reduce engine life due to increased internal wear.

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Using low sulfur diesel fuel (16-500 ppm) or high sulfur diesel fuel (greater than 500

ppm) in your diesel engine will cause certain emission components to malfunction which may also cause the service engine soon light to illuminate indicating an emissions-related concern.

Diesel fuel is adjusted seasonally for cold temperature. For best results at temperatures below 19^ F ( -7^ C), it is recommended to use a diesel fuel which has been seasonally adjusted for the ambient conditions.

Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Not Required

For the engine to operate reliably on low-sulfur or high-sulfur diesel fuel, the engine must be a factory built high-sulfur engine (available as a dealer order option for select markets) or an ultra low sulfur diesel fuel configured engine that has been retrofitted for high-sulfur diesel fuel using Ford Motor Company dealer service parts. Failure to use retrofit components other than those available through your authorized dealer will result in coolant system damage, engine overheating, selective catalyst reduction system or diesel particulate filter damage and possible base engine damage.

Use only a diesel engine configured for use with high sulfur diesel fuel in markets with diesel fuel that has sulfur content greater than 15 ppm. Using low sulfur diesel fuel (16–500 ppm) or high sulfur diesel fuel (greater than 500 ppm) in a diesel engine designed to use only Ultra Low Sulfur Diesel fuel may result in damage to engine emission control devices and the aftertreatment system, potentially rendering the vehicle inoperable.

Vehicles with engines configured for use with high sulfur diesel fuel are only available for sale in countries where ultra low sulfur diesel fuel is generally not available or mandated by the government. Vehicles originally sold in a ultra low sulfur diesel fuel market that are subsequently exported to non-ultra low sulfur diesel fuel markets will need to be retrofitted (at the customer's expense using Ford authorized dealer service parts) in order to be reliably operated on non-ultra low sulfur diesel fuel.

Biodiesel

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WARNING: Do not mix diesel with line, gasohol or alcohol. This could be an explosion.

Note: Do not use home heating oil, agricultural fuel, raw fats and oils, waste cooking greases, biodiesel fuels greater than 20% or any diesel fuel not intended for highway use. Red dye is used to identify fuels intended for agricultural and non-highway use. Damage to the fuel injection system, engine and exhaust catalyst can occur if an improper fuel is used.

You may operate your vehicle on diesel fuels containing up to 20% biodiesel, also known as B20.

Biodiesel fuel is a chemically converted product from renewable fuel sources, such as vegetable oils, animal fats and waste cooking greases.

To help achieve acceptable engine performance and durability when using biodiesel in your vehicle:

  • Confirm the biodiesel content of the fuel to be B20 (20% biodiesel) or less
  • Only use biodiesel fuel of good quality that complies with industry standards

- Follow the recommended service maintenance intervals. See Scheduled Maintenance (page 579).

- Do not store biodiesel fuel in the fuel tank for more than 1 month

- Consider changing brands or reducing biodiesel content if you have cold temperature fuel gelling issues or a frequent LOW FUEL PRESSURE message appearing

- Do NOT use raw oils, fats or waste cooking greases

Use of biodiesel in concentrations greater than 20% may cause damage to your vehicle, including engine and/or exhaust after-treatment hardware (exhaust catalyst and particulate filter) failures. Concentrations greater than 20% can also cause fuel filter restrictions that may result in a lack of power or damage to fuel system components, including fuel pump and fuel injector failures.

SAE 5W-40 or SAE 15W-40 oil is recommended for fuels with greater than 5% biodiesel (B5). Refer to the Special operating conditions section under the Schedule Maintenance chapter for more information about oil change intervals and other maintenance when operating on biodiesel.

Look for a label on the fuel pump to confirm the amount of biodiesel contained in a diesel fuel. Biodiesel content is often indicated with the letter B followed by the percent of biodiesel in the fuel. For example, B20 indicates a fuel containing 20% biodiesel. Ask the service station attendant to confirm the biodiesel content of a diesel fuel if you do not see a label on the fuel pump.

Biodiesel fuels degrade more easily than diesel fuels not containing biodiesel and should not be stored in the fuel tank for more than 1 month. If you plan to park or store your vehicle for more than 1 month, then you should empty your vehicle fuel tank of biodiesel fuel. You should fill the tank with a pure petroleum-based diesel fuel and run your vehicle for a minimum of 30 minutes.

Note: Degraded or oxidized biodiesel can damage fuel system seals and plastics and corrode steel parts.

During cold weather, if you have problems operating on biodiesel, you may need to use a diesel fuel with lower biodiesel content, try another brand, or discontinue the use of biodiesel.

Diesel Fuel Additives

It should not be necessary to add any aftermarket additives to your fuel if you use a high quality diesel fuel that conforms to ASTM industry specifications.

Aftermarket additives can damage the fuel injector system or engine.

Use Motorcraft® cetane booster or an equivalent cetane booster additive if you suspect fuel has low cetane. Use Motorcraft® anti-gel & performance improver or an equivalent additive if there is fuel gelling.

Do not use alcohol-based additives to improve cetane quality, to prevent fuel gelling or any other use. The use of alcohol additives may result in damage to the fuel injectors and system. See Capacities and Specifications (page 429).

The Vehicle Warranty may not cover repairs needed to correct the effects of using an aftermarket product that does not meet Ford specifications in your fuel.

FUEL QUALITY - GASOLINE Choosing the Right Fuel

FORD F-350 Super Duty (2019) - FUEL QUALITY - GASOLINE Choosing the Right Fuel - 1

text_image 87 (R+M)/2 METHOD

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Your vehicle is designed to operate on regular unleaded gasoline with a minimum pump (R+M)/2 octane rating of 87.

Some fuel stations, particularly those in high altitude areas, offer fuels posted as regular unleaded gasoline with an octane rating below 87. The use of these fuels could result in engine damage that will not be covered by the vehicle warranty.

For best overall vehicle and engine performance, premium fuel with an octane rating of 91 or higher is recommended. The performance gained by using premium fuel is most noticeable in hot weather as well as other conditions, for example when towing a trailer. See Towing (page 272).

Do not be concerned if the engine sometimes knocks lightly. However, if the engine knocks heavily while using fuel with the recommended octane rating, contact an authorized dealer to prevent any engine damage.

We recommend Top Tier detergent gasolines, where available to help minimize engine deposits and maintain optimal vehicle and engine performance. For additional information, refer to www.toptiergas.com.

Note: Use of any fuel for which the vehicle was not designed can impair the emission control system, cause loss of vehicle performance, and cause damage to the engine which may not be covered by the vehicle Warranty.

Do not use:

  • Diesel fuel.
  • Fuels containing kerosene or paraffin.
    •Fuel containing more than 15% ethanol or E85 fuel.
    • Fuels containing methanol.
    •Fuels containing metallic-based additives, including manganese-based compounds.
  • Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT).
    -Leaded fuel, using leaded fuel is prohibited by law.

The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known as MMT), which is a manganese-based fuel additive, will impair engine performance and affect the emission control system.

RUNNING OUT OF FUEL

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WARNING: Flow of fuel through pump nozzle can produce static ricity. This can cause a fire if you are an ungrounded fuel container.

Avoid running out of fuel because this situation may have an adverse effect on engine components.

If you have run out of fuel:

  • You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. On restarting, cranking time will take a few seconds longer than normal. With keyless ignition, just start the engine. Crank time will be longer than usual.
  • Normally, adding 1 gal (4 L) of fuel is enough to restart the engine. If the vehicle is out of fuel and on a steep grade, more than 1 gal (4 L) may be required.

REFUELING - GASOLINE

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WARNING: Fuel vapor burns ntly and a fuel fire can cause severe es.

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WARNING: Read and follow all structions on the pump island.

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WARNING: Turn off your engine, you are refueling.

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WARNING: Do not smoke if you ear fuel or refueling your vehicle.

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WARNING: Keep sparks, flames moking materials away from fuel.

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WARNING: Stay outside your le and do not leave the fuel pump ended when refueling your vehicle. s against the law in some places.

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WARNING: Keep children away the fuel pump; never let children to fuel.

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WARNING: Do not use personal ronic devices while refueling.

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WARNING: Wait at least 10

seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank.

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WARNING: Stop refueling after

the fuel pump nozzle automatically shuts off for the second time. Failure to follow this will fill the expansion space in the fuel tank and could lead to fuel overflowing.

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WARNING: Do not remove the fuel

pump nozzle from its fully inserted position when refueling.

Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container:

  • Place approved fuel container on the ground.
  • Do not fill a fuel container while it is in the vehicle (including the cargo area).
  • Keep the fuel pump nozzle in contact with the fuel container while filling.
  • Do not use a device that would hold the fuel pump handle in the fill position.

Fuel Filler Cap

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WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury.

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WARNING: If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible personal injury.

Note: If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford, Motorcraft or other certified fuel filler cap is not used.

Your fuel tank filler cap has an indexed design with a 1/4th turn on and off feature. When fueling your vehicle:

  1. Put your vehicle in park (P).
  2. Switch the engine off.
  3. Carefully turn the filler cap counterclockwise until it spins off.
  4. Pull to remove the cap from the fuel filler pipe.
  5. To install the cap, align the tabs on the cap with the notches on the filler pipe.
  6. Turn the filler cap clockwise 1/4 of a turn clockwise until it clicks at least once.

If the Check Fuel Cap light or a Check Fuel Cap message appears in the instrument cluster and stays on after you start the engine, you may not have installed the fuel filler properly.

If the fuel cap light remains on, at the next opportunity, safely pull off of the road, remove the fuel filler cap, align the cap properly and reinstall it. The check fuel cap light or Check fuel cap message may not reset immediately. It may take several driving cycles for the indicators to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by normal city and highway driving.

REFUELING - DIESEL

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WARNING: Read and follow all

the instructions on the pump island.

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WARNING: Stay outside your le and do not leave the fuel pump ended when refueling your vehicle.

FORD F-350 Super Duty (2019) - REFUELING - DIESEL - 3

WARNING: Keep children away the fuel pump. Never let children to fuel.

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WARNING: Wait at least 10nds before removing the fuel pump to allow any residual fuel to drain the fuel tank.

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WARNING: Do not remove the fuel nozzle from its fully inserted on when refueling.

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WARNING: When refueling always the engine off and never allows or open flames near the fuel tank valve. Never smoke or use a cell while refueling. Fuel vapor is merely hazardous under certain tions. Avoid inhaling excess fumes.

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WARNING: Stop refueling after fuel pump nozzle automatically off for the second time. Failure to try this will fill the expansion space fuel tank and could lead to fuel slowing.

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WARNING: The fuel system may under pressure. If the fuel filler cap is using vapor or if you hear a hissing d, wait until it stops before oletely removing the fuel filler cap. Otherwise, fuel may spray out and injure or others.

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WARNING: If you do not use the fuel filler cap, excessive pressure in the fuel tank may damage fuel system or cause the fuel cap to engage in a collision, which may result in possible personal injury.

Note: If you must replace the fuel filler cap, replace it with a fuel filler cap designed for your vehicle. The vehicle Warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft® fuel filler cap is not used.

Fueling Tips

If air is allowed to enter the fuel system the engine automatically purges any trapped air. To purge the air sooner: prior to engine start, prime the system by turning the key to on for 30 seconds then to off. Repeat this several times. The engine may run rough and produce white smoke while air is in the system. This is normal.

Use only clean, approved containers that will prevent the entry of dirt or water whenever you store diesel fuel.

Diesel fuel must not be stored in a galvanized container. The fuel will dissolve the zinc in the galvanized container. The zinc will then remain in the fuel. If you run the contaminated fuel through the engine, the zinc will deposit in the fuel injectors causing expensive-to-repair damage.

Diesel fuel dispensing nozzle fill rate

Your vehicle has a fuel fill pipe that is able to accept fuel up to 20 gal (76 L) per minute from an 1.2 in (30 mm) fuel-dispensing nozzle. Pumping fuel at greater flow rates may result in premature nozzle shut-off or spit back.

Truck stops have pumps and nozzles designed for larger, heavy-duty trucks. When refueling at truck stops: if the nozzle shuts off repeatedly when refueling, wait 5–10 seconds; then use a slower rate of flow, do not depress the nozzle trigger as far.

Refueling

When fueling your vehicle do the following:

  1. Fully open the fuel tank filler door until it engages and remove the fuel tank filler cap. The fuel tank filler cap has an indexed design with a 1/4 turn on/off feature. Carefully turn the filler cap counterclockwise until it spins off.

FORD F-350 Super Duty (2019) - Refueling - 1

text_image A E139202
  1. Insert the fuel pump nozzle up to the first notch on the nozzle A. Keep it resting on the cover of the fuel tank filler pipe opening.

FORD F-350 Super Duty (2019) - Refueling - 2

text_image A B E139203
  1. Hold the fuel pump nozzle in the lower position B when refueling. Holding the fuel pump nozzle in the higher position A may affect the flow of fuel and shut off the fuel pump nozzle before the fuel tank is full.

FORD F-350 Super Duty (2019) - Refueling - 3

natural_image Close-up of a fuel nozzle with a black handle and arrow indicating direction (no text or symbols on the nozzle itself)
  1. Slightly raise the fuel pump nozzle and then slowly remove it.
  2. Replace the fuel tank filler cap and close the fuel tank filler door.

Note: Do not attempt to start the engine if you have filled the fuel tank with incorrect fuel. Incorrect fuel use can cause damage not covered by the vehicle Warranty. Have your vehicle checked immediately.

Dual Fuel Tanks (If Equipped)

Your vehicle may have a dual fuel tank delivery system which operates independently and automatically. The fuel pump in the front fuel tank delivers fuel to the engine. When the fuel level in the front fuel tank drops below three quarter full, fuel automatically transfers from the rear fuel tank to the front fuel tank. Whenever there is fuel in the rear fuel tank, the front fuel tank level remains between half and three quarter full.

Note: If your vehicle runs out of fuel, you must add fuel to the front fuel tank to restart the engine.

FUEL CONSUMPTION

Advertised Capacity

The advertised capacity is the maximum amount of fuel that you can add to the fuel tank after running out of fuel. Included in the advertised capacity is an empty reserve. The empty reserve is an unspecified amount of fuel that remains in the fuel tank when the fuel gauge indicates empty.

Note: The amount of fuel in the empty reserve varies and should not be relied upon to increase driving range.

Fuel Economy

Your vehicle calculates fuel economy figures through the trip computer average fuel function. See General Information (page 111).

The first 1,000 mi (1,500 km) of driving is the break-in period of the engine. A more accurate measurement is obtained after 2,000 mi (3,000 km).

Impacting Fuel Economy

- Incorrect tire inflation pressures.

- Fully loading your vehicle.

- Carrying unnecessary weight.

- Adding certain accessories to your vehicle such as bug deflectors, rollbars or light bars, running boards and ski racks.

- Using fuel blended with alcohol. See Fuel Quality (page 184).

- Fuel economy may decrease with lower temperatures.

- Fuel economy may decrease when driving short distances.

- You may get better fuel economy when driving on flat terrain than when driving on hilly terrain.

EMISSION LAW

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WARNING: Do not remove or alter the original equipment floor covering or insulation between it and the metal floor of the vehicle. The floor covering and insulation protect occupants of the vehicle from the engine and exhaust system heat and noise. On vehicles with no original equipment floor covering insulation, do not carry passengers in a manner that permits prolonged skin contact with the metal floor. Failure to follow these instructions may result in fire or personal injury.

U.S. federal laws and certain state laws prohibit removing or rendering inoperative emission control system components. Similar federal or provincial laws may apply in Canada. We do not approve of any vehicle modification without first determining applicable laws.

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Tampering with emissions control systems including related sensors or the Diesel

Exhaust Fluid system can result in reduced engine power and the illumination of the service engine soon light.

Tampering With a Noise Control System

Federal laws prohibit the following acts:

  • Removal or rendering inoperative by any person other than for purposes of maintenance.
  • Repair or replacement of any device or element of the design incorporated into a new vehicle for the purpose of noise control prior to its sale or delivery to the ultimate purchaser or while it is in use.
    • The use of the vehicle after any person removes or renders inoperative any device or element of the design.

The U.S. Environmental Protection Agency may presume to constitute tampering as follows:

  • Removal of hood blanket, fender apron absorbers, fender apron barriers, underbody noise shields or acoustically absorptive material.
  • Tampering or rendering inoperative the engine speed governor, to allow engine speed to exceed manufacturer specifications.

If the engine does not start, runs rough, experiences a decrease in engine performance, experiences excess fuel consumption or produces excessive exhaust smoke, check for the following:

  • A plugged or disconnected air inlet system hose.
    • A plugged engine air filter element.
  • Water in the fuel filter and water separator.
    • A clogged fuel filter.
  • Contaminated fuel.
    •Air in the fuel system, due to loose connections.
  • An open or pinched sensor hose.
  • Incorrect engine oil level.

  • Incorrect fuel for climatic conditions.

  • Incorrect engine oil viscosity for climactic conditions.

Note: Some vehicles have a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.

Note: If these checks do not help you correct the concern, have your vehicle checked as soon as possible.

Noise Emissions Warranty, Prohibited Tampering Acts and Maintenance

On January 1, 1978, Federal regulation became effective governing the noise emission on trucks over 10,000 lb (4,536 kg) Gross Vehicle Weight Rating (GVWR). The preceding statements concerning prohibited tampering acts and maintenance, and the noise warranty found in the Warranty Guide, are applicable to complete chassis cabs over 10,000 lb (4,536 kg) GVWR.

CATALYTIC CONVERTER

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WARNING: Do not park, idle or your vehicle on dry grass or other round cover. The emission system is up the engine compartment and just system, creating the risk of fire.

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WARNING: The normal operating temperature of the exhaust system is very high. Never work around or attempt to repair any part of the exhaust system until it has cooled. Use special care when working around the catalytic converter. The catalytic converter heats up to a very high temperature after only a short period of engine operation and stays hot after the engine is switched off.

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WARNING: Exhaust leaks may in entry of harmful and potentially fumes into the passenger compartment. If you smell exhaust is inside your vehicle, have your role inspected immediately. Do not if you smell exhaust fumes.

Your vehicle has various emission control components and a catalytic converter that enables it to comply with applicable exhaust emission standards.

To make sure that the catalytic converter and other emission control components continue to work properly:

  • Do not crank the engine for more than 10 seconds at a time.
  • Do not run the engine with a spark plug lead disconnected.
  • Do not push-start or tow-start your vehicle. Use booster cables. See Jump Starting the Vehicle (page 305).
  • Use only the specified fuel listed.
  • Do not switch the ignition off when your vehicle is moving.
  • Avoid running out of fuel.
  • Have the items listed in scheduled maintenance information performed according to the specified schedule.

Note: Resulting component damage may not be covered by the vehicle Warranty.

The scheduled maintenance items listed in scheduled maintenance information are essential to the life and performance of your vehicle and to its emissions system.

If you use anything other than Ford, Motorcraft or Ford-authorized parts for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.

Illumination of the service engine soon indicator, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control system is not working properly.

An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle. Have a damaged or improperly operating exhaust system inspected and repaired immediately.

Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle's emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal also lists engine displacement.

Please consult your warranty information for complete details.

On-Board Diagnostics (OBD-II)

Your vehicle has a computer known as the on-board diagnostics system (OBD-II) that monitors the engine's emission control system. The system protects the environment by making sure that your vehicle continues to meet government emission standards. The OBD-II system also assists a service technician in properly servicing your vehicle.

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When the service engine soon indicator illuminates, the OBD-II system has detected a

malfunction. Temporary malfunctions may cause the service engine soon indicator to illuminate. Examples are:

  1. Your vehicle has run out of fuel—the engine may misfire or run poorly.
  2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly.
  3. The fuel fill inlet may not have closed properly. See Refueling (page 188).
  4. Driving through deep water—the electrical system may be wet.

You can correct these temporary malfunctions by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions present, the service engine soon indicator should stay off the next time you start the engine. A driving cycle consists of a cold engine startup followed by mixed city and highway driving. No additional vehicle service is required.

If the service engine soon indicator remains on, have your vehicle serviced at the first available opportunity. Although some malfunctions detected by the OBD-II may not have symptoms that are apparent, continued driving with the service engine soon indicator on can result in increased emissions, lower fuel economy, reduced engine and transmission smoothness and lead to more costly repairs.

Readiness for Inspection and Maintenance (I/M) Testing

Some state and provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration.

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If the service engine soon indicator is on or the bulb does not work, your vehicle may need

service. See On-Board Diagnostics.

Your vehicle may not pass the I/M test if the service engine soon indicator is on or not working properly (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked. In this case, the vehicle is not ready for I/M testing.

If the vehicle's engine or transmission has just been serviced, or the battery has recently run down or been replaced, the OBD-II system may indicate that the vehicle is not ready for I/M testing. To determine if the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that your vehicle is ready for I/M testing.

The OBD-II system checks the emission control system during normal driving. A complete check may take several days.

If the vehicle is not ready for I/M testing, you can perform the following driving cycle consisting of mixed city and highway driving:

  1. 15 minutes of steady driving on an expressway or highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods.
  2. Allow your vehicle to sit for at least eight hours with the ignition off. Then, start the vehicle and complete the above driving cycle. The vehicle must warm up to its normal operating temperature. Once started, do not turn off the vehicle until the above driving cycle is complete.

If the vehicle is still not ready for I/M testing, you need to repeat the above driving cycle.

SELECTIVE CATALYTIC REDUCTANT SYSTEM - DIESEL

Your vehicle may have a selective catalytic reduction system. The system helps reduce emission levels of oxides of nitrogen from the exhaust system. The system automatically injects diesel exhaust fluid into the exhaust system to enable correct selective catalytic reduction system function.

Note: Selective catalytic reduction systems are not fitted to vehicles in markets where only high-sulfur diesel fuel is available.

Diesel Exhaust Fluid Level

In order for the system to operate correctly you must maintain the diesel exhaust fluid level.

A warning message appears in the information display when the diesel exhaust fluid level is low. If a warning message appears, refill the diesel exhaust fluid tank as soon as possible. See Information Messages (page 127).

Filling the Diesel Exhaust Fluid Tank

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WARNING: Keep diesel exhaust out of reach of children. Avoid product with skin, eyes or clothing. In place of contact with your eyes, flush directly with water and get prompt to call attention. In case of contact your skin, clean immediately with hand water. If you swallow any exhaust fluid, drink plenty of air, call a physician immediately.

WARNING: Only refill the diesel exhaust fluid tank in a well ventilated area. When you remove the diesel exhaust fluid tank filler cap or a diesel exhaust fluid container cap, ammonia vapors may escape. Ammonia vapors can be irritating to skin, eyes and mucous membranes. Inhaling ammonia vapors can cause burning to the eyes, throat and nose and cause coughing and watery eyes.

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text_image DEF ISO 22241 DEF E226045

The diesel exhaust fluid tank has a blue filler cap. The tank is behind the left-hand front wheel. Fill the tank using a fluid pump at a diesel exhaust fluid filling station or a diesel exhaust fluid container. We recommend Motorcraft® diesel exhaust fluid. See Capacities and Specifications (page 425).

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text_image API AMERICAN PETROLEUM INSTITUTE CERTIFIED DIESEL EXHAUST FLUID

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Only use diesel exhaust fluid that is certified by the American Petroleum Institute (API). Non-certified diesel exhaust fluid use can cause damage not covered by the vehicle Warranty.

Note: Do not put diesel exhaust fluid in the fuel tank. This can cause damage not covered by the vehicle Warranty.

You can purchase diesel exhaust fluid at an authorized dealer, most highway truck stops or you can contact roadside assistance for help in finding a retailer that sells diesel exhaust fluid. In addition, there is a government website to help you find the nearest location to purchase diesel exhaust fluid: http://www.discoverdef.com.

Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump

Filling the diesel exhaust fluid tank using a nozzle is similar to fuel fill. The nozzle shuts off automatically when the tank is full.

Filling the Diesel Exhaust Fluid Tank Using a Container

The following procedure applies to Motorcraft diesel exhaust fluid or similar fluid containers. Always follow the manufacturer's instructions.

  1. Remove the diesel exhaust fluid container cap. Place the spout on to the container and tighten it until you feel a strong resistance.
  2. Remove the diesel exhaust fluid tank filler cap.
  3. Insert the spout in to the filler neck until the seal on the spout seats on to the filler neck. Pour the fluid in to the tank. When the tank is full the fluid will stop flowing automatically.
  4. Return the container to the vertical position slightly below the diesel exhaust fluid filler neck. Allow any fluid remaining in the spout to drain back in to the container.
  5. Remove the spout from the diesel exhaust fluid filler neck. Replace the diesel exhaust fluid tank cap.
  6. Remove the spout from the diesel exhaust fluid container and replace the cap.

Note: If there is diesel exhaust fluid left in the container retain it for later use. The spout is re-useable. Wash the spout with clean water prior to storage. Do not use the diesel exhaust fluid spout with any other fluid.

Filling the Diesel Exhaust Fluid Tank in Cold Climates

Diesel exhaust fluid may freeze if the ambient temperature is below 12^ F ( -11^ C). Your vehicle has a preheating system which allows diesel exhaust fluid to operate below 12^ F ( -11^ C). If you do not use your vehicle for an extended period when the ambient temperature is below 12^ F ( -11^ C), the fluid in the tank may freeze. If the tank is overfilled and the fluid freezes it may damage the tank. This is not covered by the vehicle warranty.

Diesel Exhaust Fluid Warning Messages and Vehicle Operations

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WARNING: Diesel exhaust fluid must be refilled when low or replaced when contaminated or your vehicle speed becomes limited to 50 mph (80 km/h). In these conditions, drive with caution and refill diesel exhaust fluid immediately. If the diesel exhaust fluid becomes empty or contaminated and fluid is not replaced, your vehicle becomes limited to engine idle only once stopped. In these conditions, be cautious where you stop your vehicle because you may not be able to drive long distances or maintain highway speeds until you refill or replace the diesel exhaust fluid.

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WARNING: Tampering with or disabling the selective catalytic reduction system results in severe vehicle performance limitation including eventual speed limiting to 5 mph (8 km/h).

The information display shows a series of messages about the amount of diesel exhaust fluid available. A systems check displays messages indicating the amount of diesel exhaust fluid available or displays a warning message indicating the approximate distance remaining as the fluid in the diesel exhaust fluid tank nears empty. See Information Messages (page 127).

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As the diesel exhaust fluid level nears empty, the warning symbol displays and a series of

tones and messages starting at 500 mi (800 km) remaining before diesel exhaust fluid is depleted. The warning symbol and messages continue until you refill the diesel exhaust fluid tank.

Continued driving without refilling results in the following actions as required by the California Air Resources Board (CARB) and the U.S. Environmental Protection Agency (EPA):

- Within a preset distance to empty, speed is limited upon vehicle restart. Prior to this occurring a message appears in the information display.

- Further vehicle operation without refilling the diesel exhaust fluid tank causes the engine to enter an idle-only condition. This only occurs upon vehicle refueling or at an extended idle. A message indicates the required actions to resume normal operation. It is required to add a minimum of 1.0 gal (3.8 L) of diesel exhaust fluid to the tank to exit the idle-only condition, but your vehicle is still in the speed-limiting mode until you refill the tank completely.

Note: For either vehicle speed limiting or idle-only condition, normal vehicle operation resumes when you refill the diesel exhaust fluid tank.

Note: When filling the diesel exhaust fluid tank from empty, there may be a short delay before detecting the increased level of fluid. The increased level detection must occur before your vehicle returns to full power.

Diesel Exhaust Fluid Guidelines and Information

- Use only diesel exhaust fluid that carries the American Petroleum Institute (API) certified diesel exhaust fluid trademark or ISO 22241.

- Do not put diesel exhaust fluid in the diesel fuel tank.

- Do not overfill the diesel exhaust fluid tank.

•Diesel exhaust fluid is corrosive.

- Do not re-use the diesel exhaust fluid container once it is emptied.

- Avoid spilling diesel exhaust fluid on painted surfaces, carpeting or plastic components. Immediately wipe away any diesel exhaust fluid that has spilled with a damp cloth and water. If it has already crystallized, use warm water and a sponge.

- Store diesel exhaust fluid out of direct sunlight and in temperatures between 23^(-5^) and 68^(20^) .

•Diesel exhaust fluid freezes below 12^ F (-11°C).

- Do not store the diesel exhaust fluid bottle in your vehicle. If it leaks it could cause damage to interior components or release an ammonia odor inside your vehicle.

•Diesel exhaust fluid is non-flammable, non-toxic, colorless and water-soluble liquid.

  • The system has a diesel exhaust fluid quality sensor. Dilution of diesel exhaust fluid or use of any other liquid in the SCR system leads to a diesel exhaust fluid system fault, eventually leading to the vehicle only operating in idle-only mode.
  • Do not dilute diesel exhaust fluid with water or any other liquid.
  • An ammonia odor may be smelled when the cap is removed or during refill. Refill diesel exhaust fluid in a well ventilated area.

Typical Diesel Exhaust Fluid Usage When Using the Power Take Off (PTO)

Continuous PTO use—Minimal PTO use

0–7,800 mi (0–12,550 km)

Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction System

Selective catalytic reduction systems are sensitive to contamination of the diesel exhaust fluid. Maintaining the purity of the fluid is important to avoid system malfunctions. If you remove or drain the diesel exhaust fluid tank, do not use the same fluid to refill the tank. The system has a sensor to monitor fluid quality.

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A warning lamp illuminates and a message appears in the information display if the system

becomes contaminated or inoperative.

Continued driving without replacing diesel exhaust fluid or having the selective catalytic reduction system repaired results in the following actions as required by the California Air Resources Board (CARB) and U.S. Environmental Protection Agency (EPA):

  • Within a preset distance to empty, speed is limited upon vehicle restart. Prior to this occurring a message appears in the information display.
    •Further vehicle operation without replacing contaminated diesel exhaust fluid causes the engine to enter an idle-only condition. This only occurs upon vehicle refueling, vehicle idling in park for 1 hour, or engine shutdown for 10 minutes or more and is indicated by a message in the information display indicating required actions to resume normal operation.

Note: For vehicle speed limiting or idle-only condition, normal vehicle operation resumes when you repair the contaminated system. To service a contaminated or inoperative system, see an authorized dealer.

DIESEL PARTICULATE FILTER

The filter forms part of the emissions reduction system on your vehicle. It filters harmful diesel particulates (soot) from the exhaust gas.

Regeneration

WARNING: Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The regeneration process creates very high exhaust gas temperatures and the exhaust will radiate a considerable amount of heat during and after regeneration and after you have switched the engine off. This is a potential fire hazard.

Note: Avoid running out of fuel.

Note: During regeneration at low speed or engine idle, you may smell a hot metallic odor and could notice a clicking metallic sound. This is due to high temperatures reached during regeneration and is normal.

Note: Changes in the engine or exhaust sound may be heard during the regeneration process.

The diesel particulate filter on your vehicle requires periodic regeneration to maintain its correct function. Your vehicle will carry out this process automatically.

If your journeys meet one of the following conditions:

  • You drive only short distances.
  • You frequently switch the ignition on and off.
    -Your journeys contain a high level of acceleration and deceleration.

You must carry out occasional trips with the following conditions to assist the regeneration process:

  • Drive your vehicle in more favorable conditions, which you will find at higher vehicle speeds in normal driving, on a main road or freeway for a minimum of 20 minutes. This drive may include short stops that will not affect the regeneration process.
  • Avoid prolonged idling and always observe speed limits and road conditions.
  • Do not switch the ignition off.
  • Select a suitable gear to ideally maintain engine speed between 1500 and 3000 RPM.

Oxidation Catalytic Converter and Diesel Particulate Filter System (If

Equipped)

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WARNING: The normal operating erature of the exhaust system is high. Never work around or attempt pair any part of the exhaust system that has cooled. Use special care when using around the diesel oxidationytic converter or the diesel regulate filter. The diesel oxidationytic converter and the diesel regulate filter heat up to very high eratures after only a short period engine operation and remain hot after switch the engine off.

Your vehicle has a diesel particulate filter. The diesel particulate filter is an inline filter in the exhaust system that reduces carbon emissions by trapping exhaust particles before they reach the tailpipe. The diesel particulate filter looks similar to a traditional exhaust catalyst and is part of the exhaust system under your vehicle. The filter couples to a diesel oxidation catalyst that reduces the amount of harmful exhaust emitted from the tailpipe. As soot gathers in the system, it begins to restrict the filter. The system must periodically clean the soot that gathers inside the filter. This is carried out in two ways, passive regeneration and active regeneration. Both methods occur automatically and require no actions from the driver. During either one of these regeneration methods, you may notice a change in exhaust tone. At certain times, the information display shows various messages related to the diesel particulate filter. See Information Messages (page 127).

Diesel Particulate Filter Maintenance

You must properly maintain your vehicle's diesel particulate filter in order for it to function properly.

Do not disregard maintenance messages that appear in the information display. Failure to follow the instructions of an information message may degrade vehicle performance and could lead to engine damage that may not be covered by the vehicle Warranty.

Failure to perform active or operator commanded regeneration when instructed could result in a clogged diesel particulate filter. If the diesel particulate filter fills beyond the regeneration threshold, your vehicle disables the ability for active and operator commanded regeneration. This could result in irreversible damage to the diesel particulate filter requiring replacement that may not be covered by the vehicle Warranty.

Passive Regeneration

In passive regeneration, the exhaust system temperature and constituents automatically clean the filter by oxidizing the soot. Cleaning automatically occurs during normal vehicle operating conditions due to driving patterns.

Active Regeneration

Once the diesel particulate filter is full of exhaust particles, the engine control module commands the exhaust system to clean the filter through active regeneration. Active regeneration requires the engine computer to raise the exhaust temperature to eliminate the particles. During cleaning, the particles convert to harmless gasses. Once cleaned the diesel particulate filter continues trapping exhaust particles.

The regeneration process operates more efficiently when you drive your vehicle at a constant speed above 30 mph (48 km/h) and at a steady engine speed for approximately 20 minutes. The frequency and duration of regeneration fluctuates by how you drive your vehicle, outside air temperature and altitude. For most driving, regeneration frequency varies from 100–500 mi (160–805 km) between occurrences and each occurrence lasts 9–35 minutes. You can usually reduce the duration of regeneration if you maintain a constant speed above 30 mph (48 km/h).

When the engine control module detects that the diesel particulate filter is nearly full of particulates and you are not operating your vehicle in a manner to allow effective automatic regeneration, messages appear in the information display as a reminder for you to drive your vehicle in order to clean the diesel particulate filter. If you drive your vehicle in a manner to allow effective automatic regeneration, the information display shows a cleaning exhaust filter message, which is the normal regeneration process. You can also choose operator commanded regeneration to clean the exhaust system at this point. See Information Messages (page 127).

If you are not able to drive in a manner that allows effective automatic active regeneration or you choose to perform regeneration of the diesel particulate filter while at idle, then operator commanded regeneration would need to be performed.

Operator Commanded Regeneration (If Equipped)

If your vehicle is operated with significant stationary operation, low speed drive cycles less than 25 mph (40 km/h), short drive cycles, a drive time is less than 10 - 15 minutes or the vehicle does not fully warm up, passive and active regeneration may not sufficiently clean the diesel

particulate filter system. Operator commanded regeneration allows you to manually start regeneration of the diesel particulate filter at idle to clean the filter. If you are not sure whether your vehicle has this feature, contact an authorized dealer.

When to Carry Out Operator Commanded Regeneration

You can use the operator commanded regeneration feature when a message appears in the information display and you are not able to drive in a manner that allows effective automatic active regeneration or if you choose to manually start the regeneration of the diesel particulate filter manually while the vehicle is idle. See Information Messages (page 127).

Operator Commanded Regeneration Precautions and Safe Exhaust Position

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WARNING: Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The regeneration process creates very high exhaust gas temperatures and the exhaust will radiate a considerable amount of heat during and after regeneration and after you have switched the engine off. This is a potential fire hazard.

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WARNING: Stay clear of the exhaust tailpipe during regeneration. Hot exhaust gases can burn you badly.

Make sure that the louvers located at the tip of the exhaust are clear of any obstructions as they are used to introduce fresh air into the tailpipe to cool the exhaust gases as they leave the exhaust system.

Before you start operator commanded regeneration, do the following:

- Shift into park (P) and apply the parking brake, on stable, level ground.

•Park your vehicle outside of any structure.

- Park your vehicle 10–15 ft (3–5 m) away from any obstructions and away from materials that can easily combust or melt, for example paper, leaves, petroleum products, fuels, plastics and other dry organic material.

- Make sure there is a minimum of 1/8 tank of fuel.

- Make sure all fluids are at proper levels.

How to Start Operator Commanded Regeneration

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WARNING: Stay clear of the just tailpipe during regeneration. Hot just gases can burn you badly.

Note: You cannot use the operator commanded regeneration until the diesel particulate filter load percentage has reached 100%. The diesel particulate filter load percentage fluctuates up and down when driving your vehicle due to active and passive regenerations.

Note: During the use of operator commanded regeneration, you may observe a light amount of white smoke. This is normal.

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You may not be able to use operator commanded regeneration if the service engine

soon warning lamp appears in the information display

Information Display Procedure

Start with your vehicle engine and when it has reached the normal operating temperature, press the information display control button on the steering wheel. See Information Display Control (page 86). If a message advising that the exhaust filter is full appears in the information display, press the OK button as instructed. Answer yes to this prompt and then follow the next prompts regarding the exhaust position required to initiate operator commanded regeneration. Be sure to understand each prompt. If you are not sure what is being asked by each prompt, contact an authorized dealer. The display confirms the operation has started and when it has finished.

If the diesel particulate filter is near or at saturation, a message requesting permission to initiate filter cleaning appears in the information display. See Information Messages (page 127).

Answer yes to this prompt and then follow the next prompts regarding exhaust position required to initiate operator commanded regeneration. Be sure to understand each prompt. If you are not sure what is being asked by each prompt, contact an authorized dealer. The display confirms the operation has started and when it has finished. You can also drive to clean the filter.

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When the system is at the point of oversaturation, the service engine warning lamp illuminates and a message appears in the information display. You cannot initiate filter cleaning. You must have your vehicle checked as soon as possible.

Once operator commanded regeneration starts, engine speed increases to approximately 2000 rpm and the cooling fan speed increases. You will hear a change in audible sound due to engine speed and cooling fan speed increases.

It is not necessary to open the hood on the engine compartment. Once operator commanded regeneration completes, the engine speed returns to normal idling. The exhaust system remains very hot for several minutes even after regeneration is complete. Do not reposition the vehicle over materials that could burn until the exhaust system has had sufficient time to cool. Depending on the amount of soot collected by the diesel particulate filter, ambient temperature and altitude, operator commanded regeneration lasts approximately 30 minutes.

Operator Commanded Regeneration with Automatic Regeneration Control (If Equipped)

If your vehicle is operated with significant stationary operation, low speed drive cycles less than 25 mph (40 km/h), short drive cycles, drive time less than 15 minutes or the vehicle does not fully warm up, passive and active regeneration may not sufficiently clean the diesel particulate filter system. You can switch off automatic regeneration until better driving conditions are available, for example steady high speed driving. You can then switch automatic regeneration back on to clean the diesel particulate filter.

Switching Automatic Regeneration Control On and Off

To switch operator commanded regeneration on and off, use the information display control on the steering wheel. See Information Display Control (page 86). Scroll to the exhaust cleaning message, a check in the box indicates the feature is enabled, and unchecked indicates the feature is disabled.

How to Interrupt or Cancel Operator Commanded Regeneration

If you need to cancel the operator commanded regeneration, pressing the brake, accelerator or switching the engine off stops the procedure. Depending on the amount of time you allowed the operator commanded regeneration to operate, soot may not have had sufficient time to be fully eliminated, but the exhaust system and exhaust gas may still be hot. If you shut your vehicle off during operator commanded regeneration, you may notice turbo flutter. This is a normal consequence caused by shutting off a diesel engine during boosted operation and is considered normal.

Filter Service and Maintenance

Over time, a slight amount of ash builds up in the diesel particulate filter, which is not removed during the regeneration process. The filter may need to be replaced with a new or remanufactured part at approximately 250,000 mi (400,000 km). Actual mileage varies depending on engine and vehicle operating conditions.

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If filter service is required, the engine control system warning lamp illuminates in the

information display.

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If there are any issues with the diesel particulate filter system, the engine control system warning lamp and a service engine soon warning lamp illuminate to inform you that

your vehicle requires service. Have your vehicle checked as soon as possible.

Resonator and Tailpipe Assembly Maintenance

Aftermarket devices or modifications to the exhaust system may reduce the effectiveness of the exhaust system as well as cause damage to the exhaust system or engine. This may also degrade vehicle performance and could lead to engine damage that may not be covered by the vehicle Warranty.

AUTOMATIC TRANSMISSION

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WARNING: Always fully apply the parking brake. Make sure you shift into park (P) for vehicles with an automatic transmission. Switch the ignition off and remove the key whenever you leave your vehicle.

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WARNING: When your vehicle is stationary, keep the brake pedal fully pressed when shifting gears. Failure to follow this instruction could result in personal injury, death or property damage.

Note: You may not be able to shift out of park (P) unless the intelligent access key is inside your vehicle.

Understanding the Shift Positions of Your Automatic Transmission

(If Equipped)

6 5 4 3 2 1

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Putting your vehicle in or out of gear:

  1. Fully press down the brake pedal.
  2. Move the gearshift lever into the desired gear.
  3. When you are finished driving, come to a complete stop.
  4. Move the gearshift lever and securely latch it in park (P).

The instrument cluster displays the current gear.

Park (P)

This position locks the transmission and prevents the rear wheels from turning.

Reverse (R)

With the gearshift lever in reverse (R), your vehicle moves backward. Always come to a complete stop before shifting into and out of reverse (R).

Neutral (N)

With the gearshift lever in neutral (N), your vehicle can be started and is free to roll. Hold the brake pedal down when in this position.

Drive (D)

Drive (D) is the normal driving position for the best fuel economy. The drive function allows automatic upshifts and downshifts through gears one through six.

Manual (M)

With the gearshift lever in manual (M), the driver can change gears up or down as desired. By moving the gearshift lever from drive position drive (D) to manual (M) you now have control of selecting the gear you desire using buttons on the shift lever. See Understanding your SelectShift

Automatic ^™ transmission later in this section.

To return to normal drive (D) position, move the shift lever back from manual (M) to drive (D).

The transmission operates in gears one through six.

Second (2)

Transmission operates in second (2) gear only. Use second (2) gear to start-up on slippery roads.

First (1)

  • Transmission operates in first (1) gear only.
  • Provides maximum engine braking.
  • Allows upshifts by moving gearshift lever.
  • Does not downshift into first (1) gear at high speeds; allows for first (1) gear when vehicle reaches slower speeds.

Forced downshifts

  • Allowed in drive (D) with the tow/haul feature on or off.
  • Press the accelerator to the floor.
  • Allows transmission to select an appropriate gear.

Tow/Haul Mode

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WARNING: Do not use tow/haul when the road surface is slippery. Failure to follow this instruction could result in the loss of control of your vehicle.

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To activate tow/haul, press the button on the gearshift lever once. The TOW HAUL indicator

light illuminates in the instrument cluster.

The tow/haul feature:

  • Delays upshifts to reduce the frequency of transmission shifting.
  • Provides engine braking in all forward gears, which slows your vehicle and assists you in controlling your vehicle when descending a grade.
  • Depending on driving conditions and load conditions, may downshift the transmission, slow your vehicle and control your vehicle speed when descending a hill, without pressing the accelerator pedal. The amount of downshift braking provided varies based upon the amount you press the brake pedal.

The tow/haul feature improves transmission operation when towing a trailer or a heavy load. All transmission gear ranges are available when using tow/haul.

Note: If your vehicle is equipped with the Adaptive Steering System, enabling the tow/haul feature adjusts the steering response. In tow/haul mode the Adaptive Steering system reduces vehicle sensitivity to steering inputs at higher vehicle speeds when maintaining the ease of parking and maneuverability at low speeds. See

Steering (page 260).

To deactivate the tow/haul feature and return to normal driving mode, press the button on the gearshift lever when tow/haul is active. The TOW HAUL light deactivates. Tow/haul also deactivates when you power down your vehicle.

Understanding your SelectShift Automatic™ transmission

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Your vehicle is equipped with a SelectShift Automatic™ transmission gearshift lever. The SelectShift Automatic transmission gives you the ability to change gears up or down without a clutch.

In order to prevent the engine from running at too low an RPM, which may cause it to stall, SelectShift still automatically make some downshifts if it has determined that you have not downshifted in time.

Although SelectShift makes some downshifts for you, it still allows you to downshift at any time as long as the SelectShift determines that damage to the engine does not occur from over-revving.

SelectShift does not upshift, even if the engine is approaching the RPM limit. It must be shifted manually by pressing the + button.

Note: Engine damage may occur if you maintain excessive engine revving without shifting.

The SelectShift Automatic transmission feature has two modes: PRS and M mode.

Progressive Range Selection - PRS

Progressive Range Selection gives you the ability to lockout gears from the automatic shifting range. This may provide you with an improved driving experience (for example, in slippery conditions or when experiencing a steep grade).

With the gearshift lever in drive (D), press the – button to active PRS. The available and selected gears are indicated on the instrument cluster.

All available gears display with the current gear indicated. Press the – button again to lock out gears beginning with the highest gear. Example: press the – button twice to lock out 6th and 5th gears. Only the available gears display and the transmission automatically shifts between the available gears. Press the + button to unlock gears to allow the transmission to shift to higher gears. The transmission shifts automatically within the gear range you select.

Manual (M)

Moving the gearshift lever to the manual (M) position allows you to manually select the gear you desire. Only the current gear displays. Use the buttons on the gearshift lever to manually select gears. Press the + button to upshift or the – button to downshift. Return the transmission to a different gearshift position to deactivate manual control.

Upshift according to the following chart:

Transmission

Upshifts When Accelerating (Recommended for Best Fuel Economy)
Diesel enginesGasoline eng
12 mph (19 km/h)15 mph (24
19 mph (31 km/h)25 mph (40
26 mph (42 km/h)40 mph (6
34 mph (55 km/h)45 mph (72
46 mph (74 km/h)50 mph (8

Automatic Transmission Adaptive Learning

This feature's design is to increase durability and provide consistent shift feel over the life of your vehicle. A new vehicle or transmission may have firm shifts, soft shifts or both. This operation is normal and does not affect function or durability of the transmission. Over time, the adaptive learning process fully updates transmission operation. Additionally, whenever you disconnect the battery or install a new battery, the system must relearn the strategy.

Brake-Shift Interlock

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WARNING: When doing this

procedure, you need to take the transmission out of park (P) which means your vehicle can roll freely. To avoid unwanted vehicle movement, always fully apply the parking brake prior to doing this procedure. Use wheels chocks if appropriate.

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WARNING: If the parking brake is

fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. Have your vehicle checked as soon as possible.

Note: Do not drive your vehicle until you verify that the brake lamps are working.

Your vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from moving from park (P) when the ignition is on and the brake pedal is not pressed.

If you cannot move the gearshift lever out of park (P) position with the ignition is on and the brake pedal pressed, a malfunction may have occurred. It is possible that a fuse has blown or your vehicle's brake lamps are not operating properly. See

Fuse Specification Chart (page 317).

If the fuse is not blown and the brake lamps are working properly, the following procedure allows you to move the gearshift lever from park (P):

  1. Apply the parking brake. Switch the ignition key to 1-off, then remove the key.

  2. Move the steering column to the full down and full rearward position, toward the driver seat.

  3. Remove the gearshift lever boot.

  4. Place fingers into hole where you removed the gearshift lever boot and pull top half of shroud up and forward to separate it from the lower half of the shroud. There is a hinge at the forward edge of the top shroud. Roll the top half of the shroud upward on the hinge point to clear the hazard flasher button, then pull straight rearward toward the driver seat to remove.

  5. Remove the top half of the shroud.

  6. Remove the three fasteners under the column that secure the lower shroud half to the column.

FORD F-350 Super Duty (2019) - Fuse Specification Chart (page 317). - 1

natural_image 3D rendered mechanical component with arrows indicating assembly or motion (no text or symbols)

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  1. Pull the lock lever into the full unlocked position and remove the lower shroud cover by pulling the lever handle through the slot in the cover.

  2. Apply the brake. Gently lift the override disk and move the gearshift lever into neutral (N).

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  1. Start your vehicle.

Perform steps 4 through 8 in reverse order, making sure to engage the hinge pivots between the upper and lower halves of the shroud. Keep slight pressure in the forward direction as you rotate the halves together.

If Your Vehicle Gets Stuck In Mud or Snow

Note: Do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur.

Note: Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.

If your vehicle is stuck in mud or snow, you may rock it out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear.

POWER TAKE-OFF (IF EQUIPPED)

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WARNING: Use of auxiliary

equipment that exceeds the maximum Power Take-Off (PTO) load specified in the Ford Truck Body Builders Layout Book can adversely affect the performance of the powertrain system. Refer to the Body Builders Layout Book for instructions about the appropriate installation of additional equipment.

Auxiliary equipment called power take-off, or PTO, is often added to the engine or transmission to operate utility equipment. Examples include a wheel-lift for tow trucks, cranes, tools for construction or tire service, and pumping fluids. PTO applications draw auxiliary horsepower from the powertrain, often while the vehicle is stationary. In this condition, there is limited cooling air flow through the radiator and around the vehicle that normally occurs when a vehicle is moving. The aftermarket PTO system installer, having the most knowledge of the final application, is responsible for determining whether additional chassis heat protection or powertrain cooling is required, and alerting the user to the safe and proper operation.

Ford Super Duty Vehicles are approved for use as a stationary (including split shaft capability) or mobile power source, within limits and operating guidelines detailed in the Ford Truck Body Builders Layout Book, found at www.fleet.ford.com/truckbbas, and through the Ford Truck Body Builders Advisory Service.

USING FOUR-WHEEL DRIVE

Note: For important information regarding the safe operation of this type of vehicle, see General Information in the Wheels and Tires chapter.

Note: Do not use 4H or 4L mode on dry, hard surfaced roads. Doing so can produce excessive noise, increase tire wear and may damage drive components. 4X4 mode is only intended for consistently slippery or loose surfaces. Use of 4L mode on these surfaces may produce some noise (such as occasional clunks), but will not damage drive components.

Note: If 4X4 low is selected while the vehicle is moving above 3 mph (5 km/h), the 4WD system will not perform a shift. This is normal and should be no reason for concern. Refer to Shifting to or from 4L (4X4 Low) for proper operation.

Note: You can switch on and switch off the electronic locking differential by pulling the 4WD control (4WD vehicles) or turning the electronic locking differential control (2WD vehicles). See Electronic Locking Differential (page 221).

Manual Shift On Stop (MSOS) 4WD system (If Equipped)

Note: The vehicle should not be driven in 4X4 High or 4X4 Low modes with the hub locks set to FREE as this condition may damage driveline system components.

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text_image LOCK FORD FREE

The 4WD system is engaged or disengaged by rotating the control for both front wheel hub locks from the FREE or LOCK position, then manually engaging or disengaging the transfer case with the floor-mounted shifter. For increased fuel economy in 2WD, rotate both hub locks to the FREE position.

Electronic Shift-On-the-Fly (ESOF) 4WD system (If Equipped)

Note: If 4X4 Low is selected while the vehicle is moving above 3 mph (5 km/h), the 4WD system will not perform a shift. This is normal and should be no reason for concern. Refer to Shifting to or from 4L (4X4 Low) for proper system operation.

Note: Auto-manual hub locks can be manually overridden by rotating the hub lock control from AUTO to LOCK.

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text_image LOCK FORD ▶ AUTO

For proper operation, make sure that each hub is fully engaged and that both hub locks are set to the same position (both set to LOCK or both set to AUTO). To engage LOCK, turn the hub locks completely clockwise; to engage AUTO, turn the hub locks completely counterclockwise.

The ESOF 4WD system:

  • provides 4x4 High engagement and disengagement while the vehicle is moving.
  • is operated by a rotary control located on the instrument panel that allows you select 4x2, 4x4 High or 4x4 Low operation.
  • uses auto-manual hub locks that can be engaged and disengaged automatically based on the 4x4 mode selected.
  • will increase fuel economy when used in the hub lock's recommended AUTO mode.

4WD Indicator Lights

Note: When a 4X4 system fault is present, the system will typically remain in whichever 4X4 mode was selected prior to the fault condition occurring. It will not default to 4X2 in all circumstances. When this warning is displayed, have your vehicle serviced by an authorized dealer.

4X2

FORD F-350 Super Duty (2019) - 4X2 - 1

Momentarily illuminates when 2H is selected.

4X4 HIGH

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Continuously illuminates when 4H is selected.

4X4 LOW

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Continuously illuminates when 4L is selected.

CHECK 4X4

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Displays when a 4X4 fault is present.

Using a Manual Shift On Stop (MSOS) 4WD system (If Equipped)

Note: High shift efforts may be encountered when attempting to shift into and out of 4x4 modes. It is recommended to allow the vehicle to roll at a speed below 3 mph (5 km/h) when shifting between modes.

FORD F-350 Super Duty (2019) - Using a Manual Shift On Stop (MSOS) 4WD system (If Equipped) - 1

chemical Chemical structure diagram showing hydrogen atoms labeled 2H, 4H, N, and 4L in a ring system

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2H (4X2)

For general on-road driving. Sends power to the rear wheels only and should be used for street and highway driving. Provides optimal smoothness and fuel economy at high speeds

4H (4X4 High)

Used for extra traction such as in snow or icy roads or in off road situations. This mode is not intended for use on dry pavement.

N (Neutral)

Only used when towing the vehicle. No power to front or rear wheels.

4L (4X4 Low)

Uses extra gearing to provide maximum power to all four wheels at reduced speeds. Intended only for off road applications such as deep sand, steep grades or pulling heavy objects.

Shifting between system modes

Note: Do not perform these operations if the rear wheels are slipping or when applying the accelerator pedal.

Note: Some noise may be heard as the 4x4 system shifts or engages. This is normal. In order to reduce engagement noise, it is recommended that all shifts be performed at speeds below 3 mph (5 km/h).

Note: The vehicle should not be driven in 4X4 High with the hub locks disengaged as this condition may damage driveline system components.

Engage the locking hubs by rotating the hub lock control from FREE to LOCK, then move the transfer case lever from 2H to 4H at a stop or a vehicle speed below 3 mph (5 km/h).

Move the transfer case lever from 4H to 2H at a stop or a vehicle speed below 3 mph (5 km/h), then disengage the locking hubs (optional) by rotating the hub lock control from LOCK to FREE.

For proper operation, make sure that both hubs are set to either FREE or LOCK.

Shifting to or from 4L (4X4 Low)

  1. Bring the vehicle to a stop or a speed below 3 mph (5 km/h).
  2. Place the transmission in N (Neutral).

  3. Move the transfer case shift lever through N (Neutral) directly to the desired position.

  4. If the transfer case does not, or only partially moves to the desired position, perform a shift with the transmission in N (Neutral) and the vehicle rolling at a speed below 3 mph (5 km/h).
  5. If shifting to 2H with the vehicle at a complete stop, disengage the locking hubs (optional) by rotating the hub lock control from LOCK to FREE.

Using the N (Neutral) position

WARNING: Always set the parking brake and leave your vehicle with the transmission in park (P).

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chemical Chemical structure diagram showing hydrogen atoms labeled 2H, 4H, N, and 4L in a ring-like arrangement

The transfer case neutral position overrides the transmission and puts the vehicle in neutral regardless of transmission gearshift lever position. The vehicle can move forward or backwards.

This position should only be used when towing the vehicle.

Using the Electronic Shift on the Fly 4WD system (If Equipped)
FORD F-350 Super Duty (2019) - Using the N (Neutral) position - 2

text_image 2H 4H 4L E191851

2H (4X2)

For general on-road driving. Sends power to the rear wheels only and should be used for street and highway driving. Provides optimal smoothness and fuel economy at high speeds.

4H (4X4 HIGH)

Provides mechanically locked four-wheel drive power to both the front and rear wheels for use in off-road or winter conditions such as deep snow, sand or mud. This mode is not for use on dry pavement.

4L (4X4 LOW)

Provides mechanically locked four-wheel drive power to both the front and rear wheels for use on low traction surfaces, but does so with additional gearing for increased torque multiplication. Intended only for off-road applications such as deep sand, steep grades, or pulling heavy objects. 4L (4X4 low) will not engage while your vehicle is moving above 3 mph (5 km/h); this is normal and should be no reason for concern. Refer to Shifting to or from 4L (4X4 low) for proper operation.

Shifting between system modes

Note: Momentarily releasing the accelerator pedal when a shift in progress message displays improves engagement or disengagement performance.

Note: Do not perform this operation if the rear wheels are slipping or when applying the accelerator pedal.

Note: Some noise may be heard as the system shifts or engages; this is normal.

Note: 4X4 high mode is not intended for use on dry pavement.

You can move the control from 2H or 4H at a stop or while driving. The information display may display a message indicating a 4X4 shift is in progress. Once the shift is complete the message center will then display the system mode selected.

Shifting to or from 4L (4X4 low)

Note: Some noise may be heard as the system shifts or engages; this is normal.

Note: 4x4 low mode is not intended for use on dry pavement.

  1. Bring the vehicle to a speed of 3 mph (5 km/h) or less.
  2. Place the transmission in N (Neutral).
  3. Move the 4WD control to the desired position.

The information display will display a message indicating a 4X4 shift is in progress. The information display will then display the system mode selected. If any of the above shift conditions are not met, the shift will not occur and the information display will display information guiding the driver through the proper shifting procedures.

If Shift Delayed Pull Forward appears in the information display, transfer case gear tooth blockage is present. To alleviate this condition, place the transmission in a forward gear, move the vehicle forward approximately 5 ft (1.5 m), and shift the transmission back to neutral to allow the transfer case to complete the range shift.

How Your Vehicle Differs From Other Vehicles

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WARNING: Vehicles with a higher center of gravity (utility and four-wheel drive vehicles) handle differently than vehicles with a lower center of gravity (passenger cars). Avoid sharp turns, excessive speed and abrupt steering in these vehicles. Failure to drive cautiously increases the risk of losing control of your vehicle, vehicle rollover, personal injury and death.

Truck and utility vehicles can differ from some other vehicles. Your vehicle may be higher to allow it to travel over rough terrain without getting hung up or damaging underbody components.

The differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car.

Maintain steering wheel control at all times, especially in rough terrain. Since sudden changes in terrain can result in abrupt steering wheel motion, make sure you grip the steering wheel from the outside. Do not grip the spokes.

Drive cautiously to avoid vehicle damage from concealed objects such as rocks and stumps.

You should either know the terrain or examine maps of the area before driving. Map out your route before driving in the area. To maintain steering and braking control of your vehicle, you must have all four wheels on the ground and they must be rolling, not sliding or spinning.

Driving Off-Road With Truck and Utility Vehicles

Note: On some models, the initial shift from two-wheel drive to four-wheel drive while the vehicle is moving can cause some momentary clunk and ratcheting sounds.

This is the front drivetrain coming up to speed and the automatic locking hubs engaging and is not cause for concern.

Note: Your vehicle may be equipped with a front air dam that can become damaged (due to reduced ground clearance) when taking your vehicle off-road. This air dam can be taken off by removing 15 bolts.

Four-wheel drive vehicles are specially equipped for driving on sand, snow, mud and rough terrain and have operating characteristics that are somewhat different from conventional vehicles, both on and off the road.

Power is supplied to all four wheels through a transfer case. On four-wheel drive vehicles, the transfer case allows you to select 4WD when necessary. Information on transfer case operation and shifting procedures can be found in this chapter. Information on transfer case maintenance can be found in the Maintenance chapter. You should become thoroughly familiar with this information before you operate your vehicle.

Four-wheel drive (when you select a 4WD mode) uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot.

Basic Operating Principles

  • Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle.
  • When driving your vehicle on surfaces made slippery by loose sand, water, gravel, snow or ice proceed with care.
  • Do not use 4H or 4L on dry, hard surfaced roads. Doing so will produce excessive noise, increase tire wear and may damage drive components. 4H or 4L modes are only intended for consistently slippery or loose surfaces.

If Your Vehicle leaves the Road

If your vehicle leaves the road, reduce your vehicle speed and avoid severe braking. When your vehicle speed has been reduced ease your vehicle back onto the road. Do not turn the steering wheel sharply while returning your vehicle to the road.

It may be safer to stay on the shoulder of the road and slow down gradually before returning to the road. You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly.

It may be less risky to strike small objects, such as freeway reflectors, with minor damage to your vehicle rather than attempt a sudden return to the road which could cause your vehicle to slide sideways out of control or roll over. Remember, your safety and the safety of others should be your primary concern.

Emergency Maneuvers

In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid over-driving your vehicle (i.e. turn the steering wheel only as rapidly and as far as required to avoid the emergency). Excessive steering can result in loss of vehicle control. Apply smooth pressure to the accelerator pedal or brake pedal when changes in vehicle speed are

required. Avoid abrupt steering, acceleration and braking. This could result in an increased risk of vehicle roll over, loss of vehicle control and personal injury. Use all available road surface to bring your vehicle to a safe direction of travel.

In the event of an emergency stop, avoid skidding the tires and do not attempt any sharp steering wheel movements.

If your vehicle goes from one type of surface to another (i.e. from concrete to gravel) there will be a change in the way your vehicle responds to a maneuver (i.e. steering, acceleration or braking).

Sand

When driving over sand, try to keep all four wheels on the most solid area of the trail. Avoid reducing the tire pressures but shift to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid excessive wheel slip.

When driving at slow speeds in deep sand under high outside temperatures, use a low gear when possible. Low gear operation will maximize the engine and transmission cooling capability.

Avoid driving at excessive speeds, this causes vehicle momentum to work against you and your vehicle could become stuck to the point that assistance may be required from another vehicle. Remember, you may be able to back out the way you came if you proceed with caution.

Mud and Water

Mud

Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even four-wheel drive vehicles can lose traction in slick mud. If your vehicle does slide, steer in the direction of the slide until you regain control of your vehicle.

After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts can cause an imbalance that could damage drive components.

Water

If you must drive through high water, drive slowly. Traction or brake capability may be limited.

When driving through water, determine the depth and avoid water higher than the bottom of the hubs. If the ignition system gets wet, your vehicle may stall.

Once through water, always try the brakes. Wet brakes do not stop your vehicle as effectively as dry brakes. Drying can be improved by applying light pressure to the brake pedal while moving slowly.

Note: Driving through deep water may damage the transmission. If the front or rear axle is submerged in water, the axle lubricant and power transfer unit lubricant should be checked and changed if necessary.

Driving on Hilly or Sloping Terrain

Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down.

Note: Avoid turning on steep slopes or hills. A danger lies in losing traction, slipping sideways and possible vehicle roll over. Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer.

When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces strain on the engine and the possibility of stalling. If your vehicle stalls, do not try to turn around because this could cause vehicle roll over. It is better to reverse back to a safe location.

Apply just enough power to the wheels to climb the hill. Too much power will cause the tires to slip, spin or lose traction, resulting in loss of vehicle control.

FORD F-350 Super Duty (2019) - Driving on Hilly or Sloping Terrain - 1

natural_image Mechanical assembly diagram showing three circular components with cross marks, no visible text or symbols

Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral. Disengage overdrive or move the transmission selector lever to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. The front wheels have to be turning in order to steer your vehicle.

If your vehicle has anti-lock brakes, apply the brakes steadily. Do not pump the brakes.

Driving on Snow and Ice

WARNING: If you are driving in slippery conditions that require tire chains or cables, then it is critical that you drive cautiously. Keep speeds down, allow for longer stopping distances and avoid aggressive steering to reduce the

chances of a loss of vehicle control which can lead to serious injury or death. If the rear end of your vehicle slides while cornering, steer in the direction of the slide until you regain control of your vehicle.

Note: Excessive tire slippage can cause transmission damage.

Four-wheel drive vehicles have advantages over two-wheel drive vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control.

Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop.

Avoid sudden braking. Although a four-wheel drive vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it will not stop any faster as braking occurs at all four wheels. Do not become overconfident as to road conditions.

Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, apply the brake steadily. Do not pump the brake pedal. See Hints on Driving With Anti-Lock Brakes (page 225).

If Your Vehicle Gets Stuck In Mud or Snow

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WARNING: Do not spin the wheels at over 34 mph (55 km/h). The tires may fail and injure a passenger or bystander.

If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear.

Note: Do not rock your vehicle if the engine is not at normal operating temperature, damage to the transmission may occur.

Note: Do not rock your vehicle for more than a minute, damage to the transmission and tires may occur or the engine may overheat.

Parking

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WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. Have your vehicle checked as soon as possible.

FORD F-350 Super Duty (2019) - Parking - 2

WARNING: Always set the parking brake and leave your vehicle with the transmission in park (P).

On some four-wheel drive vehicles, when the transfer case is in the N (Neutral) position, the engine and transmission are disconnected from the rest of the driveline. Therefore, the vehicle is free to roll even if the automatic transmission is in P (Park) or the manual transmission is in gear. Do not leave the vehicle unattended with the transfer case in the N (Neutral) position. Always set the parking brake fully and turn off the ignition when leaving the vehicle.

Maintenance and Modifications

The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty. For this reason, we strongly recommend that you do not make modifications such as adding or removing parts (i.e. lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment.

We recommend that you use caution when your vehicle has either a high load or device (i.e. ladder or luggage racks). Any modifications to your vehicle that raise the center of gravity may cause your vehicle to roll over when there is a loss of vehicle control.

Failure to maintain your vehicle correctly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect you and your passenger's safety. We recommend you frequently inspect your vehicle's chassis components when your vehicle is subject to off road usage.

LIMITED SLIP DIFFERENTIAL

This axle provides added traction on slippery surfaces, particularly when one wheel is on a poor traction surface. Under normal conditions, the limited-slip axle functions like a standard rear axle. The axle may exhibit a slight noise or vibration during tight turns with low vehicle speed. This is normal behavior and indicates the axle is working.

ELECTRONIC LOCKING DIFFERENTIAL (IF EQUIPPED)

Note: The electronic locking differential is for off-road use only and is not for use on dry pavement. Using the electronic locking differential on dry pavement will result in increased tire wear, noise and vibration.

The electronic locking differential is a device housed in the rear axle that allows both rear wheels to turn at the same speed. The electronic locking differential can provide additional traction should your vehicle become stuck. You can activate the differential electronically and shift it on the fly within the differential operating speed range. The differential is for use in mud, rocks, sand, or any off-road condition where you need maximum traction. It is not for use on dry pavement.

The following conditions will affect the electronic locking differential:

- The electronic locking differential will not engage if your vehicle speed is above 20 mph (32 km/h) in 4x2 or 4x4 High modes.

- The electronic locking differential will not engage if your vehicle speed is above or 56 mph (90 km/h) in 4X4 Low.

•The electronic locking differential may not engage if you press your accelerator pedal during an engagement attempt. A message may display in the instrument display guiding you to release the accelerator pedal.
- In 4x2 or 4x4 High modes, the electronic locking differential will automatically disengage at speeds above 25 mph (41 km/h) and will automatically reengage at speeds below 20 mph (32 km/h).
• In 4L (4X4 low), the electronic locking differential will automatically disengage at speeds above 62 mph (100 km/h) and will automatically reengage at speeds below 56 mph (90 km/h).
•The AdvanceTrac system has the ability to take over control of the electronic locking differential and disable it during driving maneuvers when necessary.

When you switch the system on, if you do not meet the required conditions for electronic locking differential activation, the instrument cluster will display the appropriate information guiding you through the proper activation process.

Activating the Electronic Locking Differential

Note: Do not use electronic locking differential on dry, hard surfaced roads. Doing so will produce excessive noise, vibration and increase tire wear.

Note: If the electronic locking differential has difficulty disengaging, release the accelerator pedal and turn the steering wheel in the opposite direction while rolling.

Rear Axle

For 4WD vehicles
FORD F-350 Super Duty (2019) - Rear Axle - 1

text_image 2H 4H 4L PULL 5227308

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Pull the 4WD control knob toward you.

For 2WD vehicles
FORD F-350 Super Duty (2019) - Rear Axle - 2

text_image OFF ON E183740

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Turn the control to ON.

FORD F-350 Super Duty (2019) - Rear Axle - 3

Once the indicator light illuminates in the information display, both rear wheel axle

shafts will be locked together providing added traction.

If the indicator does not come on, or the indicator turns off while driving, one of the following has occurred:

•The vehicle speed is too high.

• The left and right rear wheel speed difference is too high during an engagement attempt.

•The system has malfunctioned and is accompanied by a message in the information display. See your authorized Ford dealer for assistance.

GENERAL INFORMATION

Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out. Have the system checked by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, have it checked by an authorized dealer.

Note: Brake dust may accumulate on the wheels, even under normal driving conditions. Some dust is inevitable as the brakes wear and does not contribute to brake noise.

Wet brakes result in reduced braking efficiency. Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes.

Brake Over Accelerator

In the event the accelerator pedal becomes stuck or entrapped, apply steady and firm pressure to the brake pedal to slow the vehicle and reduce engine power. If you experience this condition, apply the brakes and bring your vehicle to a safe stop. Shift the transmission to park (P), switch the engine off and apply the parking brake. Inspect the accelerator pedal for any interference. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer.

Brake Assist

Brake assist detects when you brake rapidly by measuring the rate at which you press the brake pedal. It provides maximum braking efficiency as long as you press the pedal, and can reduce stopping distances in critical situations.

Anti-lock Brake System

This system helps you maintain steering control during emergency stops by keeping the brakes from locking.

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This lamp momentarily illuminates when you switch the ignition on. If the light does not

illuminate during start up, remains on or flashes, the system may be disabled. Have the system checked by an authorized dealer. If the anti-lock brake system is disabled, normal braking is still effective.

See Warning Lamps and Indicators (page 106).

Note: Indicators vary depending on region.

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If the lamp remains illuminated after you release the parking brake, have the system checked by an authorized dealer.

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It also illuminates momentarily when you switch the ignition on

to confirm the lamp is functional. If it does not illuminate when you switch the ignition on, or begins to flash at any time, have the system checked by an authorized dealer.

Diesel Engine Exhaust Braking (If Equipped)

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WARNING: Do not use tow/haul the road surface is slippery. Failure low this instruction could result in loss of control of your vehicle.

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WARNING: Do not use diesel the exhaust braking when the road ce is slippery. Failure to follow this action could result in the loss of ol of your vehicle.

This feature increases engine braking at higher engine speeds to provide better grade descent control with less brake and transmission wear and tear.

Note: Use this when driving downhill and carrying heavy loads or trailering.

Benefits of engine braking are:

  • Lower brake temperature.
  • Reduced brake fade.
  • Longer brake life.
  • Improved driving and trailering control.

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Press the button on the switch bank next to the audio unit to switch the system on or off.

There are two engine brake modes, manual and automatic.

Manual Engine Braking

  1. Press the button to switch on manual engine braking.
  2. Release the accelerator pedal to maximize engine braking.
  3. Apply the brakes. The transmission downshifts to lower gears.

Note: The engine braking feature only functions when you release the accelerator.

Note: You can shift the transmission to lower gears with progressive range selection (PRS) or manual shifting independent of pressing the brakes.

Note: You can also use manual engine braking with cruise control to improve grade descent control.

Note: If your vehicle has Adaptive Cruise Control, the speed control system uses the selected engine brake mode, transmission gears, and brakes to maintain the set speed and distance to the vehicle being followed.

Automatic Engine Braking

  1. Press the button twice to switch on automatic engine braking.
  2. Release the accelerator or brake pedal. The system remembers your vehicle speed.

Note: This feature offers smoother, less aggressive engine braking during downhill descents. It may not apply braking if the vehicle speed is not increasing, although it will apply full engine braking force when needed to prevent acceleration. The system automatically activates the engine brake and, if necessary, downshifts the transmission to lower gears to not exceed your vehicle's set speed when the brake or accelerator were last released.

Warning Lamp Conditions

- Illuminates when this feature is switched on and the system is operating properly. See Warning Lamps and Indicators (page 106).

- Flashes when the engine brake is disabled due to a fault or the engine does not meet the required braking conditions. - Does not illuminate when the switch or indicator is faulty.

You can switch the system on at anytime. The system becomes active once the braking conditions are met.

Braking Conditions

  • Your vehicle is in a forward gear.
    • The engine speed is above about 1500 RPM.
  • Your foot is off the accelerator.

You can use this feature with tow/haul or progressive range selection to provide further increased engine braking. The transmission automatically upshifts to prevent the engine from entering the red zone on the tachometer. See Automatic Transmission (page 206).

HINTS ON DRIVING WITH ANTI-LOCK BRAKES

The anti-lock braking system does not eliminate the risks when:

  • You drive too closely to the vehicle in front of you.
  • Your vehicle is hydroplaning.
  • You take corners too fast.
    • The road surface is poor.

Note: If the system activates, the brake pedal may pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal.

PARKING BRAKE

FORD F-350 Super Duty (2019) - PARKING BRAKE - 1

WARNING: Always set the parking brake fully and make sure the transmission is placed in park (P). Failure to set the parking brake and engage park could result in vehicle roll-away, property damage or bodily injury. Turn the ignition to the lock position and remove the key whenever you leave your vehicle.

Apply the parking brake whenever your vehicle is parked. Press the pedal downward to set the parking brake. The brake warning lamp in the instrument cluster will illuminate and remains illuminated until the parking brake is released.

To release, pull the brake release lever located at the lower left side of the instrument panel.

If you are parking your vehicle on a grade or with a trailer, press and hold the brake pedal down, then set the parking brake. There may be a little vehicle movement as the parking brake sets to hold the vehicle's weight. This is normal and should be no reason for concern. If needed, press and hold the service brake pedal down, then try reapplying the parking brake. Chock the wheels if required. If the parking brake cannot hold the weight of the vehicle, the parking brake may need to be serviced or the vehicle may be overloaded.

HILL START ASSIST

FORD F-350 Super Duty (2019) - HILL START ASSIST - 1

WARNING: The system does not ce the parking brake. When you your vehicle, always apply the ng brake.

FORD F-350 Super Duty (2019) - HILL START ASSIST - 2

WARNING: You must remain in vehicle when the system turns on. times, you are responsible for rolling your vehicle, supervising the m and intervening, if required. We to take care may result in the loss control of your vehicle, seriousonal injury or death.

FORD F-350 Super Duty (2019) - HILL START ASSIST - 3

WARNING: The system will turn a malfunction is apparent or if you e engine excessively. Failure to take may result in the loss of control of vehicle, serious personal injury or n.

The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake.

When the system is active, your vehicle remains stationary on the slope for two to three seconds after you release the brake pedal. This allows time to move your foot from the brake to the accelerator pedal. The system releases the brakes automatically once the engine has developed sufficient torque to prevent your vehicle from rolling down the slope. This is an advantage when pulling away on a slope, for example from a car park ramp, traffic lights or when reversing uphill into a parking space.

The system activates on any slope that causes your vehicle to roll.

Note: There is no warning light to indicate the system is either on or off.

Using Hill Start Assist

  1. Press the brake pedal to bring your vehicle to a complete standstill. Keep the brake pedal pressed and shift into first gear when facing uphill or reverse (R) when facing downhill.
  2. If the sensors detect that your vehicle is on a slope, the system activates automatically.
  3. When you remove your foot from the brake pedal, your vehicle remains on the slope without rolling away for about two to three seconds. This hold time automatically extends if you are in the process of driving off.
  4. Drive off in the normal manner. The system releases the brakes automatically.

Note: When you remove your foot from the brake pedal and press the pedal again when the system is active, you will experience significantly reduced brake pedal travel. This is normal.

Switching the System On and Off

Vehicles with Manual Transmission

You can switch this feature on or off in the information display. The system remembers the last setting when you start your vehicle.

Vehicles with Automatic Transmission

You cannot turn the system on or off. When you switch the ignition on, the system automatically turns on.

The traction control system helps avoid drive wheel spin and loss of traction.

If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.

USING TRACTION CONTROL

FORD F-350 Super Duty (2019) - USING TRACTION CONTROL - 1

WARNING: The stability and

traction control light illuminates steadily if the system detects a failure. Make sure you did not manually disable the traction control system using the information display controls or the switch. If the stability control and traction control light is still illuminating steadily, have the system serviced by an authorized dealer immediately. Operating your vehicle with the traction control disabled could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

The system automatically turns on each time you switch the ignition on.

If your vehicle is stuck in mud or snow, switching traction control off may be beneficial as this allows the wheels to spin.

Note: When you switch traction control off, stability control remains fully active.

Note: For additional information on the traction and stability control systems. See Using Stability Control (page 229).

Switching the System Off

When you switch the system off or on, a message appears in the information display showing system status.

FORD F-350 Super Duty (2019) - Switching the System Off - 1

OFF

E166706

Use the traction and stability control switch on the instrument panel to switch the system off or on.

The switch illuminates when traction control is off.

When you place your vehicle into four-wheel drive low mode the traction control disables. Traction control resumes full operation when you put your vehicle back into two-wheel drive mode.

System Indicator Lights and Messages

FORD F-350 Super Duty (2019) - System Indicator Lights and Messages - 1

The stability and traction control light:

• Temporarily illuminates on engine start-up.
- Flashes when a driving condition activates either of the systems.
- Illuminates if a problem occurs in either of the systems.

FORD F-350 Super Duty (2019) - System Indicator Lights and Messages - 2

The stability and traction control off light temporarily illuminates on engine start-up and stays on

when you switch the traction control system off.

WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel and tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the electronic stability control system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the electronic stability control system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the electronic stability control sensors. Reducing the effectiveness of the electronic stability control system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

FORD F-350 Super Duty (2019) - System Indicator Lights and Messages - 3

WARNING: Remember that even advanced technology cannot defy the laws of physics. It's always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the electronic stability control system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator's ability to control the vehicle potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your electronic stability control system activates, SLOW DOWN.

The system automatically turns on each time you switch the ignition on.

If a fault occurs in either the stability control or the traction control system, you may experience the following conditions:

•The stability and traction control light illuminates steadily.

•The stability control and traction control systems do not enhance your vehicle's ability to maintain traction of the wheels.

•The Adaptive Steering system (if equipped) automatically changes the steering function to a fixed steering ratio. See Steering (page 260).

If a driving condition activates either the stability control or the traction control system you may experience the following conditions:

•The stability and traction control light flashes.

-Your vehicle slows down.

- Reduced engine power.

• A vibration in the brake pedal.

• The brake pedal is stiffer than usual.

- If the driving condition is severe and your foot is not on the brake, the brake pedal may move as the system applies higher brake force.

The stability control system has several features built into it to help you maintain control of your vehicle:

Electronic Stability Control

The system enhances your vehicle's ability to prevent skids or lateral slides by applying brakes to one or more of the wheels individually and, if necessary, reducing engine power.

Roll Stability Control

The system enhances your vehicle's ability to prevent rollovers by detecting your vehicle's roll motion and the rate at which it changes by applying the brakes to one or more wheels individually.

Traction Control

The system enhances your vehicle's ability to maintain traction of the wheels by detecting and controlling wheel spin. See Using Traction Control (page 227).

FORD F-350 Super Duty (2019) - Traction Control - 1

flowchart
graph TD
    A1["A"] --> B1["B"]
    B1 --> B2["B"]
    B2 --> A3["A"]
    A3 --> B3["B"]
    B3 --> B4["B"]
    B4 -.-> A3
    style A fill:#f9f,stroke:#333
    style B fill:#bbf,stroke:#333
    style A2 fill:#dfd,stroke:#333
    style B2 fill:#dfd,stroke:#333
    style A4 fill:#dfd,stroke:#333

E72903

A Vehicle without stability control skidding off its intended route.

B Vehicle with stability control maintaining control on a slippery surface.

USING STABILITY CONTROL

AdvanceTrac® with Roll Stability Control™ (RSC®)

The system automatically turns on each time you switch the ignition on.

The electronic stability control and roll stability control portions of the system can be turned off.

When you shift the transmission into reverse R, the systems disable.

FORD F-350 Super Duty (2019) - AdvanceTrac® with Roll Stability Control™ (RSC®) - 1

Use the traction and stability control switch on the instrument panel to switch the systems off

or on.

You can switch the traction control portion of the system off independently.

If you cannot turn the systems off, see the MyKey chapter for more information.

Stability Control

AdvanceTrac with RSC Features
Button functionsStability control lightRoll stability controlElectronic stability controlTraction control system
Default at start-upduring bulb checkEnabledEnabled
momentarilyEnabled illuminated Button pressed EnabledDisabled
Button pressed and held for more than 5 secondsilluminated3DisabledDisabledDisa
(Pickup Only)Enabled illuminated Double Press Enabled2
again after deactivationEnabledEnabled
switched to 4WD Low4DisabledDisabledDisa

^1 Electronic stability control has reduced sensitivity compared to fully active system.
^2 Traction control has reduced sensitivity compared to fully active system.
Lamp light starts blinking for four seconds after entering the press and hold state.
^4 Engaging 4WD Low automatically disables roll stability control, electronic stability control and the traction control systems.

WARNING: Hill descent control cannot control descent in all surface conditions and circumstances, such as ice or extremely steep grades. Hill descent control is a driver assist system and cannot substitute for good judgment by the driver. Failure to do so may result in loss of vehicle control, crash or serious injury.

FORD F-350 Super Duty (2019) - Stability Control - 1

WARNING: Hill descent control does not provide hill hold at zero miles per hour (0 kilometers per hour). When stopped, the parking brake must be applied or the vehicle must be placed in P (Park) or it may roll away.

Hill descent control allows the driver to set and maintain vehicle speed while descending steep grades in various surface conditions.

Hill descent control can maintain vehicle speeds on downhill grades between 2 mph (3 km/h) and 12 mph (20 km/h). Above 20 mph (32 km/h), the system remains armed, but descent speed cannot be set or maintained.

Hill descent control requires a cooling down interval after a period of sustained use. The amount of time that the feature can remain active before cooling varies with conditions. The system will provide a warning in the message center and a chime will sound when the system is about to disengage for cooling. At this time, manually apply the brakes as needed to maintain descent speed.

USING HILL DESCENT CONTROL

FORD F-350 Super Duty (2019) - USING HILL DESCENT CONTROL - 1

Press and release the hill descent button located on the instrument panel. A light in the

cluster will illuminate and a chime will sound when this feature is activated.

To increase descent speed, press the accelerator pedal until the desired speed is reached. To decrease descent speed, press the brake pedal until the desired speed is reached.

Whether accelerating or decelerating, once the desired descent speed is reached, remove your feet from the pedals and the chosen vehicle speed will be maintained.

Note: Noise from the ABS pump motor may be observed during hill descent control operation. This is a normal characteristic of the ABS and should be no reason for concern.

Hill descent modes

- At speeds below 20 mph (32 km/h): When the Hill Descent Control switch is pressed and Hill Descent Control is active, the Hill Descent Control telltale will flash.

- At speeds below 20 mph (32 km/h): When the Hill Descent Control switch is pressed and conditions are not correct for hill descent activation, the Hill Descent Control system will be enabled, the Hill Descent Control telltale will be solid and a message will display in the information display.

- At speeds above 20 mph (32 km/h): When the Hill Descent Control switch is pressed, the Hill Descent Control system will be enabled, the telltale in the cluster will not be illuminated and a message will be displayed in the information display.

Refer to the Information Displays for additional Hill Descent Control messages. See Information Messages (page 127).

WARNING: To help avoid personal injury, always use caution when in reverse (R) and when using the sensing system.

FORD F-350 Super Duty (2019) - Hill descent modes - 1

WARNING: The system may not detect objects with surfaces that absorb reflection. Always drive with due care and attention. Failure to take care may result in a crash.

FORD F-350 Super Duty (2019) - Hill descent modes - 2

WARNING: Traffic control systems, inclement weather, air brakes, external motors and fans may affect the correct operation of the sensing system. This may cause reduced performance or false alerts.

FORD F-350 Super Duty (2019) - Hill descent modes - 3

WARNING: The system may not detect small or moving objects, particularly those close to the ground.

Note: Certain add-on devices installed around the bumper or fascia may create false beeps. For example, large trailer hitches, bike or surfboard racks, license plate brackets, bumper covers or any other device that may block the normal detection zone of the system.

Note: Keep the sensors, located on the bumper or fascia, free from snow, ice and large accumulations of dirt. If the sensors are covered, the system's accuracy can be affected. Do not clean the sensors with sharp objects.

Note: If your vehicle sustains damage to the bumper or fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms. See your authorized technician.

Note: When a trailer is connected to your vehicle, the rear parking aid may detect the trailer and therefore provide warnings.

Disable the rear parking aid when a trailer is connected to prevent these warnings.

Note: The sensing system cannot be turned off when a MyKey is present. See Principle of Operation (page 64).

The sensing system warns the driver of obstacles within a certain range of your vehicle. The system turns on automatically whenever you switch the ignition on.

When receiving a detection warning, the radio volume reduces to a predetermined level. After the warning goes away, the radio volume returns to the previous level.

The sensing system can be switched off through the information display menu or from the pop-up message that appears once you shift the transmission into reverse (R). See General Information (page 111).

If a fault is present in the system, a warning message appears in the information display and you cannot switch the system on through the pop-up message. See Information Messages (page 127).

REAR PARKING AID (IF EQUIPPED)

The rear sensors are only active when the transmission is in reverse (R). As your vehicle moves closer to the obstacle, the rate of the audible warning increases.

When the obstacle is less than 12 in (30 cm) away, the warning sounds continuously. If the system detects a stationary or receding object farther than 12 in (30 cm) from the corners of the bumper, the tone sounds for only three seconds. Once the system detects an object approaching, the warning sounds again.

FORD F-350 Super Duty (2019) - REAR PARKING AID (IF EQUIPPED) - 1

natural_image Top-down view of a car with purple sound waves below (no text or symbols)

E231381

Coverage area of up to 6 ft (1.8 m) from the rear bumper. There may be decreased coverage area at the outer corners of the bumper.

The system detects certain objects while the transmission is in reverse (R):

-Your vehicle is moving toward a stationary object at a speed of 3 mph (5 km/h) or less.
-Your vehicle is not moving, but a moving object is approaching the rear of your vehicle at a speed of 3 mph (5 km/h) or less.
-Your vehicle is moving at a speed of less than 3 mph (5 km/h) and a moving object is approaching the rear of your vehicle at a speed of less than 3 mph (5 km/h).

The system provides audio warnings only when your vehicle is moving or when your vehicle is stationary and the detected obstacle is less than 12 in (30 cm) away from the bumper.

Obstacle Distance Indicator (If

Equipped)

The system provides obstacle distance indication through the display screen. See Rear View Camera (page 234).

REAR VIEW CAMERA (IFEQUIPPED)

WARNING: The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage.

WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system.

WARNING: Reverse your vehicle as slow as possible, higher speeds may limit your reaction time to stop your vehicle.

WARNING: Use caution when the tailgate is ajar. If the tailgate is ajar, the camera will be out of position and the video image may be incorrect. All guidelines disappear when the tailgate is ajar. Some vehicles may not come equipped with guidelines.

WARNING: Use caution when turning camera features on or off when the transmission is not in park (P). Make sure your vehicle is not moving.

The rear view camera system displays what is behind your vehicle when you shift the transmission into reverse (R).

During operation, lines appear in the display that represents the path of your vehicle and proximity to objects behind it.

FORD F-350 Super Duty (2019) - REAR VIEW CAMERA (IFEQUIPPED) - 1

natural_image Close-up of a car's front bumper with a black arrow pointing to the top panel (no text or symbols on the body)

The rear view camera is located on the tailgate.

Using the Rear View Camera System

The system uses three types of guides to help you see what is behind your vehicle:

•Active guidelines: Show the intended path of your vehicle when reversing.

- Fixed guidelines: Show the actual path your vehicle is moving while reversing in a straight line. This can be helpful when backing into a parking space or aligning your vehicle with another object behind you.

- Centerline: Helps align the center of your vehicle with an object (for example, a trailer).

Note: If the transmission is in reverse (R) and the tailgate is ajar, no rear view camera features are displayed.

Note: If the image does not turn off while the transmission is not in reverse (R) and you are driving over a speed of 5 mph (8 km/h), have the system inspected by an authorized dealer.

Note: When towing, the camera only sees what is being towed behind your vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged.

The camera may not operate correctly under the following conditions:

•Nighttime or dark areas if the reverse lamps are not operating.

- Mud, water or debris obstructs the camera's view. Clean the lens with a soft, lint-free cloth and non-abrasive cleaner.

•The camera is misaligned due to damage to the rear of your vehicle.

Camera Guidelines

Note: Active guidelines and fixed guidelines are only available when the transmission is in reverse (R).

Note: The centerline is only available if Active or Fixed guidelines are on.

Note: Some vehicles may not come equipped with guidelines.

FORD F-350 Super Duty (2019) - Camera Guidelines - 1

text_image A B C D E F

E142436

Active guidelinesA

CenterlineB

Fixed guideline: Green zoneC

Fixed guideline: Yellow zoneD

Fixed guideline: Red zoneE

Rear bumperF

To use active guidelines, turn the steering wheel to point the guidelines toward an intended path. If the steering wheel position is changed while reversing, the vehicle might deviate from the original intended path.

The active guidelines fade in and out depending on the steering wheel position. The active guidelines are not shown when the steering wheel position is straight.

Always use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are farther away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side view mirrors and rear view mirror to get better coverage on both sides and rear of your vehicle.

Obstacle Distance Indicator
FORD F-350 Super Duty (2019) - Camera Guidelines - 2

natural_image Top-down view of a car with colored lane markings around it (no text or symbols)

E190459

The system will provide an image of your vehicle and the sensor zones. The zones will highlight green, yellow and red when the parking aid sensors detect an object in the coverage area.

Rear Camera Delay

Selectable settings for this feature are ON and OFF.

When shifting the transmission out of reverse (R) and into any gear other than park (P), the camera image remains in the display until:

  • Your vehicle speed sufficiently increases.
  • You shift your vehicle into park (P).
  • You apply the parking brake on vehicles with a manual transmission.

360 DEGREE CAMERA (IF

EQUIPPED)

FORD F-350 Super Duty (2019) - EQUIPPED) - 1

WARNING: The 360 degree

camera system still requires the driver to use it in conjunction with looking out of the windows, and checking the interior and exterior mirrors for maximum coverage.

FORD F-350 Super Duty (2019) - EQUIPPED) - 2

WARNING: Objects that are close

to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system.

FORD F-350 Super Duty (2019) - EQUIPPED) - 3

WARNING: Use caution when

turning camera features on or off when the transmission is not in park (P). Make sure your vehicle is not moving.

Note: The 360 degree camera system turns off when your vehicle is in motion at low speed, except when in reverse (R).

The 360 degree camera system consists of front, side and rear cameras. The system:

  • Allows you to see what is directly in front or behind your vehicle.
  • Provides cross traffic view in front and behind your vehicle.

  • Allows you to see a top-down view of the area outside your vehicle, including the blind spots.

  • Provides visibility around your vehicle to you in parking maneuvers such as:

  • Centering in a parking space.
    -Obstacles near vehicle.
    -Parallel parking.

Camera Views

FORD F-350 Super Duty (2019) - Camera Views - 1

The camera button is located on the instrument panel. Pressing the camera button activates the

system.

When in park (P), neutral (N) or drive (D), only images from the front cameras are displayed. Press the camera button to display the front camera image on the display screen.

When in reverse (R), only images from the rear cameras are displayed. When you shift into reverse (R), the rear view camera image automatically shows on the display screen.

Advanced Camera Views (If Equipped)

FORD F-350 Super Duty (2019) - Advanced Camera Views (If Equipped) - 1

Additional camera views may be available for vehicles with specific features. Press the small

camera icon shown on the top left corner of the display screen to open the camera view menu.

The following camera views can be accessed in park (P), neutral (N) or drive (D) when you press the camera button:

  • Front 360 + Normal: Contains the normal front camera view next to a 360 degree camera view.
  • Front Normal View: Provides an image of what is directly in front of your vehicle.

- Front Split View: Provides an extended view of what is in front of your vehicle.

·Rear High View: Provides an image of your truck bed and can be used to assist you when backing up to align and hitch a fifth wheel or gooseneck trailer.

·Auxiliary View: Provides a rear view image from the back of your trailer while reversing.

The following camera views can be accessed when you shift into reverse (R):

- Rear 360 + Normal: Contains the normal rear camera view next to a 360 degree camera view. Press the zoom (+) button to quickly access Rear Normal View from this screen.

·Rear Normal View: Provides an image of what is directly behind your vehicle.

- Rear Split View: Provides an extended view of what is behind your vehicle.

·Rear High View: Provides an image of your truck bed and can be used to assist you when backing up to align and hitch a fifth wheel or gooseneck trailer.

·Auxiliary View: Provides a rear view image from the back of your trailer while reversing.

- Trailer Reverse Guidance View: Provides an image of the rear of your vehicle using the side cameras, useful when reversing with a trailer. Use the arrows at the bottom of the screen to adjust the side camera position. See Trailer Reversing Aids (page 274).

Keep Out Zone
FORD F-350 Super Duty (2019) - Advanced Camera Views (If Equipped) - 2

natural_image Top-down schematic of a car viewed from the side of a road, showing lane markings (no text or symbols)

E184448

The Keep Out Zone is represented by the yellow dotted lines running parallel to your vehicle. It is designed to give you the indication on the ground of the fully extended outside mirror position.

Front Camera

WARNING: The front camera system still requires the driver to use it in conjunction with looking out of your vehicle.

FORD F-350 Super Duty (2019) - Advanced Camera Views (If Equipped) - 3

natural_image Front view of a car's grille and side panel, showing a circular emblem with an arrow pointing to the grille (no text or symbols visible)

The front video camera, located in the grille, provides a video image of the area in front of your vehicle. It adds assistance to the driver while driving forward at low speeds. To use the front video camera system, place the transmission in any gear except reverse (R). An image will display once the camera enable button is pressed. The area displayed on the screen may vary according to your vehicle's orientation and/or road condition.

Side Camera
FORD F-350 Super Duty (2019) - Advanced Camera Views (If Equipped) - 4

natural_image Close-up of a car's side panel with a black arrow pointing to the button (no text or symbols visible)

The side view camera, located in the outside mirror, provide a video image of the area on the sides of your vehicle. It aids you while parking your vehicle, or when parking with a trailer attached.

Note: Use caution when using the 360 view while any of the doors are ajar. If a door is ajar, the camera will be out of position and the video image may be incorrect.

Center High-Mount Stop Lamp Camera (If Equipped)
FORD F-350 Super Duty (2019) - Advanced Camera Views (If Equipped) - 5

natural_image Close-up of a metallic vehicle roof component with a black arrow pointing to a detail (no text or symbols visible)

The center high-mount stop lamp camera system is a variant of the rear view camera that is mounted within the high-mount stop lamp. It is designed to display the contents of your truck bed or assist you when backing up to align and hitch a fifth wheel or gooseneck trailer. The center high-mount stop lamp camera is not meant as an alternative to the rear view camera.

FORD F-350 Super Duty (2019) - Advanced Camera Views (If Equipped) - 6

natural_image Top-down view of a computer chassis with visible internal components and ventilation grilles (no text or symbols)

The center high-mount stop lamp camera view contains a dynamic guideline to help you locate the center of your vehicle. This view can only be accessed while in reverse (R).

Auxiliary Camera (If Equipped)

Note: The auxiliary camera works with trailers up to 50 ft (15 m) in length.

FORD F-350 Super Duty (2019) - Auxiliary Camera (If Equipped) - 1

Access the auxiliary camera view by pressing the button on the display screen when in reverse

(R).

The auxiliary camera system is a variant of the rear view camera. It is designed to display a rear view image from the back of a trailer while reversing. The auxiliary camera is not meant as an alternative to the rear view camera.

Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. You can use cruise control when your vehicle speed is greater than 20 mph (30 km/h).

USING CRUISE CONTROL

FORD F-350 Super Duty (2019) - USING CRUISE CONTROL - 1

WARNING: Do not use cruise oil on winding roads, in heavy traffic en the road surface is slippery. This I result in loss of vehicle control, us injury or death.

FORD F-350 Super Duty (2019) - USING CRUISE CONTROL - 2

WARNING: When you are going hill, your vehicle speed could ease above the set speed. The arm does not apply the brakes.

To help the system to maintain the set speed when going downhill, downshift to a lower gear.

Your vehicle speed could decrease below the set speed when driving uphill.

Note: The system cancels if your vehicle speed drops below 10 mph (16 km/h) under the set speed when driving uphill.

FORD F-350 Super Duty (2019) - USING CRUISE CONTROL - 3

natural_image 3D rendered image of a car steering wheel with a black arrow pointing to the dashboard (no text or symbols on the wheel itself)

The cruise controls are on the steering wheel. See Using Cruise Control (page 241).

Switching Cruise Control On

FORD F-350 Super Duty (2019) - Switching Cruise Control On - 1

For vehicles without Speed Limiter, press and release the button.

FORD F-350 Super Duty (2019) - Switching Cruise Control On - 2

For vehicles with Speed Limiter, press and release the button.

The indicator displays in the instrument cluster.

Setting the Cruise Speed

Drive to your preferred speed.

FORD F-350 Super Duty (2019) - Setting the Cruise Speed - 1

Press and release to set the current speed.

FORD F-350 Super Duty (2019) - Setting the Cruise Speed - 2

Press and release to set the current speed.

Take your foot off the accelerator pedal.

Note: The indicator changes color.

Changing the Set Speed

FORD F-350 Super Duty (2019) - Changing the Set Speed - 1

Press and release to increase the set speed in small increments.

FORD F-350 Super Duty (2019) - Changing the Set Speed - 2

Press and release to decrease the set speed in small increments.

Press and hold either button to accelerate or decelerate, respectively. Release the button when you reach your preferred speed.

Press the accelerator or brake pedal until you reach your preferred speed. Press either button.

Note: If you accelerate by pressing only the accelerator pedal, the set speed does not change. When you release the accelerator pedal, your vehicle returns to the speed you previously set.

Canceling the Set Speed

FORD F-350 Super Duty (2019) - Canceling the Set Speed - 1

Press and release the button, or tap the brake pedal to cancel the set speed.

Note: The system remembers the set speed.

Resuming the Set Speed

FORD F-350 Super Duty (2019) - Resuming the Set Speed - 1

Press and release to resume the set speed.

Switching Cruise Control Off

FORD F-350 Super Duty (2019) - Switching Cruise Control Off - 1

For vehicles without Speed Limiter, press and release the button when the system is in

standby mode or switch the ignition off.

FORD F-350 Super Duty (2019) - Switching Cruise Control Off - 2

For vehicles with Speed Limiter, press and release the button when the system is in standby

mode or switch the ignition off.

Note: You erase the set speed when you switch the system off.

USING ADAPTIVE CRUISE CONTROL

FORD F-350 Super Duty (2019) - USING ADAPTIVE CRUISE CONTROL - 1

WARNING: Always pay close tion to changing road conditions in using adaptive cruise control. The m does not replace attentive g. Failing to pay attention to the may result in a crash, serious injury ath.

FORD F-350 Super Duty (2019) - USING ADAPTIVE CRUISE CONTROL - 2

WARNING: Do not use the tive cruise control when entering or ing a highway, on roads with ections or roundabouts or vehicular traffic or roads that are ing, slippery, unpaved, or steep s.

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WARNING: Do not use the system or visibility, for example fog, heavy spray or snow.

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WARNING: Do not use the system towing a trailer that has market electronic trailer brake ols. Failure to follow this instruction result in the loss of control of your le, personal injury or death.

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WARNING: Do not use tire sizes than those recommended because an affect the normal operation of system. Failure to do so may result in loss of vehicle control, which could in serious injury.

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WARNING: Adaptive cruise control not detect stationary or slowing vehicles below 6 mph (10 km/h).

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WARNING: Adaptive cruise control not detect pedestrians or objects road.

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WARNING: Adaptive cruise control not detect oncoming vehicles in the lane.

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WARNING: Adaptive cruise control a crash warning or avoidance m.

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WARNING: Do not use adaptive e control with a snow plow blade led.

The system adjusts your vehicle speed to maintain the set gap between you and the vehicle in front of you in the same lane. You can select four gap settings.

The system uses a radar sensor that projects a beam directly in front of your vehicle.

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The adaptive cruise controls are on the steering wheel.

Switching Adaptive Cruise Control On

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Press and release the button.

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The indicator, current gap setting and set speed appear in the information display.

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Setting the Adaptive Cruise Speed

Drive to your preferred speed.

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Press and release either button.

Take your foot off the accelerator pedal. The indicator, current gap setting and set speed appear in the information display.

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A vehicle graphic illuminates if there is a vehicle detected in front of you.

Note: When adaptive cruise control is active, the speedometer may vary slightly from the set speed displayed in the information display.

Following a Vehicle

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WARNING: When following a

vehicle, your vehicle does not decelerate automatically to a stop, nor does your vehicle always decelerate quickly enough to avoid a crash without driver intervention. Always apply the brakes when necessary. Failing to do so may result in a crash, serious injury or death.

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WARNING: Adaptive cruise control

only warns of vehicles detected by the radar sensor. In some cases there may be no warning or a delayed warning. You should always apply the brakes when necessary. Failure to do so may result in a crash, serious injury or death.

Note: When you are following a vehicle and you switch on a direction indicator, adaptive cruise control may provide a small temporary acceleration to help you pass.

Note: The brakes may emit noise when applied by the system.

When a vehicle ahead of you enters the same lane or a slower vehicle is ahead in the same lane, the vehicle speed adjusts to maintain a preset gap distance. A vehicle graphic illuminates in the instrument cluster.

Your vehicle maintains a consistent gap from the vehicle ahead until:

•The vehicle in front of you accelerates to a speed above the set speed.
•The vehicle in front of you moves out of the lane you are in.
-Your vehicle speed falls below 12 mph (20 km/h).
- You set a new gap distance.

The system applies the brakes to slow your vehicle to maintain a safe gap distance from the vehicle in front. The system only applies limited braking. You can override the system by applying the brakes.

If the system determines that its maximum braking level is not sufficient, an audible warning sounds, a message appears in the information display and an indicator flashes when the system continues to brake. Take immediate action.

Setting the Gap Distance

You can decrease or increase the distance between your vehicle and the vehicle in front by pressing the gap control.

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Press and release to decrease the gap distance.

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Press and release to increase the gap distance.

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The selected gap appears in the information display as shown by the bars in the image.

Note: The gap setting is time dependent and therefore the distance adjusts with your vehicle speed.

Note: It is your responsibility to select a gap appropriate to the driving conditions.

Adaptive Cruise Control Gap Settings

Display, Bars Indicated Between VehiclesDistance GapDynamic Behavior
Sport.Clo
Normal.Clo
Normal.Mlo
Comfort.Fa

Each time you switch the system on, it selects the last chosen gap setting.

Overriding the Set Speed

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WARNING: If you override the system by pressing the accelerator pedal, it does not automatically apply the brakes to maintain a gap from any vehicle ahead.

When you press the accelerator pedal, you override the set speed and gap distance.

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Use the accelerator pedal normally to intentionally exceed the set speed limit.

When you override the system, the green indicator light illuminates and the vehicle image does not appear in the information display.

The system resumes operation when you release the accelerator pedal. The vehicle speed decreases to the set speed, or a lower speed if following a slower vehicle.

Changing the Set Speed

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Press and release to increase the set speed in small increments.

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Press and release to decrease the set speed in small increments.

Press and hold either button to change the set speed in large increments. Release the button when you reach your preferred speed.

Medium.3 The system may apply the brakes to slow ar.4 the vehicle to the new set speed. The set speed displays continuously in the information display when the system is active.

Canceling the Set Speed

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Press and release the button or tap the brake pedal.

The set speed does not erase.

Note: If you press the clutch pedal (manual transmission only) for an extended period, this action also cancels the set speed.

Resuming the Set Speed

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Press and release the button.

Your vehicle speed returns to the previously set speed and gap setting. The set speed displays continuously in the information display when the system is active.

Note: Only use resume if you are aware of the set speed and intend to return to it.

Automatic Cancellation

The system is not functional at vehicle speeds below 12 mph (20 km/h). The information display indicates low engine speed, an audible alarm sounds and the automatic braking releases if the vehicle drops below this speed.

Automatic cancellation can also occur when:

• The tires lose traction.
- You apply the parking brake.

Note: If the engine speed drops too low, an audible warning sounds and a message appears in the information display. Automatic braking releases.

Hilly Condition and Trailer Tow Usage

You should select a lower gear when the system is active in situations such as prolonged downhill driving on steep grades, for example in mountainous areas. The system needs additional engine braking in these situations to reduce the load on the vehicle's regular brake system to prevent it from overheating.

Note: An audible alarm sounds and the system shuts down if it applies brakes for an extended period of time. This allows the brakes to cool. The system functions normally again after the brakes cool.

Note: When towing with adaptive cruise control, switch on Tow/Haul Mode and Diesel Engine Brake.

Note: Tow/Haul mode increases the time gaps and allows more distance for braking.

Switching Adaptive Cruise Control Off

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Press and release the button when the system is in standby mode, or switch the ignition off.

Note: You erase the set speed and gap setting when you switch the system off.

Detection Issues

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WARNING: On rare occasions, action issues can occur due to the infrastructures, for example bridges, levels and safety barriers. In these cases, the system may brake late or expectedly. At all times, you are responsible for controlling your vehicle, advising the system and intervening, required.

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WARNING: If the system functions, have your vehicle checked on as possible.

The radar sensor has a limited field of view. It may not detect vehicles at all or detect a vehicle later than expected in some situations. The lead vehicle graphic does not illuminate if the system does not detect a vehicle in front of you.

A
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B
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Detection issues can occur:

A When driving on a different line than the vehicle in front.
B With vehicles that edge into your lane. The system can only detect these vehicles once they move fully into your lane.
C There may be issues with the detection of vehicles in front when driving into and coming out of a bend or curve in the road.

In these cases, the system may brake late or unexpectedly. You should stay alert and take action when necessary.

If something hits the front end of your vehicle or damage occurs, the radar-sensing zone may change. This could cause missed or false vehicle detection.

Optimal system performance requires a clear view of the road by the windshield-mounted camera.

Optimal performance may not occur if:

• The camera is blocked.
- There is poor visibility or lighting conditions.
- There are bad weather conditions.

System Not Available

Conditions that can cause the system to deactivate or prevent the system from activating when requested include:

• A blocked sensor.
·High brake temperature.
• A failure in the system or a related system.

Blocked Sensor
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A message displays if something obstructs the radar signals from the sensor. The sensor is in the lower grille. The system cannot detect a vehicle ahead and does not function when something blocks the sensor.

Note: You cannot see the sensor. It is behind a fascia panel.

Keep the front of your vehicle free of dirt, metal badges or objects. Vehicle front protectors and aftermarket lights may also block the sensor.

Possible Causes and Actions for This Message Displaying:

ActionCause
The surface of the radar is dirty or obstructed.Clean the grille surface in front of the radar or remove the object causing the obstruction.
The surface of the radar is clean but the message remains in the display.Wait a short time. It may take several minutes for the radar to detect that it is free from obstruction.
Heavy rain or snow is interfering with the radar signals.Do not use the system in these conditions because it may not detect any vehicles ahead.
Water, snow or ice on the surface of the road may interfere with the radar signals.Do not use the system in these conditions because it may not detect any vehicles ahead.
You are in a desert or remote area with no other vehicles and no roadside objects.Wait a short time or switch to normal cruise control.

Due to the nature of radar technology, it is possible to get a blockage warning with no actual block. A false blocked condition either self clears, or clears after you restart your vehicle.

Switching to Normal Cruise Control

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WARNING: Normal cruise control

will not brake when your vehicle is approaching slower vehicles. Always be aware of which mode you have selected and apply the brakes when necessary.

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The cruise control indicator light replaces the adaptive cruise control indicator light if you

select normal cruise control. The gap setting does not display, and the system does not respond to lead vehicles.

Automatic braking remains active to maintain set speed.

You can change from adaptive cruise control to normal cruise control through the information display.

DRIVER ALERT (IF EQUIPPED)

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WARNING: The system is designed to aid the driver. It is not intended to replace your attention and judgment. You are still responsible to drive with due care and attention.

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WARNING: At all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Failure to take care may result in the loss of control of your vehicle, serious personal injury or death.

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WARNING: The system may not function if the sensor is blocked.

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WARNING: Take regular rest breaks if you feel tired. Do not wait for the system to warn you.

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WARNING: Certain driving styles may result in the system warning you even if you are not feeling tired.

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WARNING: In cold and severe weather conditions the system may not function. Rain, snow and spray can all limit sensor performance.

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WARNING: The system will not operate if the sensor cannot track the road lane markings.

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WARNING: If damage occurs in the immediate area surrounding the sensor, have your vehicle checked as soon as possible.

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WARNING: The system may not correctly operate if your vehicle is fitted with a suspension kit not approved by US.

Note: Keep the windshield free from obstructions. For example, bird droppings, insects and snow or ice.

Note: If the camera is blocked or if the windshield is damaged, the system may not function.

Note: The system remembers the last setting when you start your vehicle, unless a MyKey™ is detected.

Note: If enabled in the menu, the system activates at speeds above 40 mph (64 km/h).

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The system automatically monitors your driving behavior using various inputs including the front camera sensor.

If the system detects that your driving alertness is reduced below a certain threshold, the system will alert you using a chime and a message in the information display.

Using Driver Alert

Switching the system on and off

You may switch the system on or off through the information display by selecting Settings then Driver Assist then Driver Alert in the menu. When activated, the system will monitor your alertness level based upon your driving behavior in relation to the lane markings, and other factors.

System Warnings

Note: The system will not issue warnings below approximately 40 mph (64 km/h).

The warning system is in two stages. At first the system issues a temporary warning that you need to take a rest. This message will only appear for a short time. If the system detects further reduction in driving alertness, another warning may be issued which will remain in the information display for a longer time. Press OK on the steering wheel control to clear the warning. When active the system will run automatically in the background and only issue a warning if required.

Resetting the System

You can reset the system by either:

- Switching the ignition off and on.

- Stopping the vehicle and then opening and closing the driver's door.

LANE KEEPING SYSTEM (IF EQUIPPED)

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WARNING: You are responsible controlling your vehicle at all times.

The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention.

Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.

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WARNING: Always drive with due

care and attention when using and operating the controls and features on your vehicle.

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WARNING: In cold and severe other conditions the system may not tion. Rain, snow and spray can all sensor performance.

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WARNING: The system will not take if the sensor cannot track the lane markings.

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WARNING: The sensor may

incorrectly track lane markings as other structures or objects. This can result in a false or missed warning.

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WARNING: Large contrasts in de lighting can limit sensor rmance.

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WARNING: The system may not use properly if the sensor is blocked. the windshield free fromuction.

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WARNING: If damage occurs in immediate area surrounding the or, have your vehicle checked as as possible.

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WARNING: The system may not strictly operate if your vehicle is fitted a suspension kit not approved by

Note: The system works as long as the camera can detect one lane marking at a speed above 40 mph (64 km/h).

Note: The system may not function with a blocked camera, or if the windshield is damaged or dirty.

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When you switch the system on and it detects an unintentional drift out of your lane is likely to occur, the system notifies or assists you to stay in your lane through the steering system and information display. The system provides a warning by vibrating the steering wheel.

Switching the System On and Off

Note: The system on or off setting is stored until it is manually changed, unless a MyKey is detected. If the system detects a MyKey, it defaults to on and the mode is set to alert.

Note: If a MyKey is detected, pressing the button does not affect the on or off status of the system. You can only change the mode and intensity settings.

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Press the button to switch the system on or off. The button is above the audio unit or on the

center console.

System Settings

The system sensitivity and intensity can be adjusted through the display screen. See General Information (page 111). The system remembers the last selection. You do not need to readjust the setting each time you turn on your vehicle.

Sensitivity: This setting allows you to select where in the lane a warning is provided. Increasing the sensitivity setting moves the warning zones in closer to your vehicle.

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text_image A B B A E165517

NormalA
IncreasedB

Note: The alert diagram illustrates general zone coverage. It does not provide exact zone parameters.

Intensity: This setting affects the intensity of the steering wheel vibration. Increasing the intensity causes a higher rate of haptic feedback.

·High.
- Normal.
- Low.

System Display

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When you switch on the system, an overhead graphic of a vehicle with lane markings appears in the display screen.

Note: The overhead vehicle graphic may still display if adaptive cruise control is enabled.

While the system is on, the color of the lane markings change to indicate the system status.

Gray: Indicates that the system is temporarily unable to provide a warning on the indicated side(s). This may be because:

  • Your vehicle is under the activation speed.
    • The direction indicator is active.

  • Your vehicle is in a dynamic maneuver.
    •The road has no or poor lane markings in the camera field-of-view.

  • The camera is obscured or unable to detect the lane markings due to environmental, traffic or vehicle conditions. For example, significant sun angles, shadows, snow, heavy rain or fog, following a large vehicle that is blocking or shadowing the lane or poor headlamp illumination.

See Troubleshooting for additional information.

Green: Indicates that the system is available or ready to provide a warning on the indicated side(s).

Red: Indicates that the system is providing or has just provided a lane keeping alert warning.

You can temporarily disable the system at any time by doing the following:

  • Quick braking.
  • Fast acceleration.
  • Using your direction indicator.
    •Evasive steering maneuver.
  • Driving too close to the lane markings.

Troubleshooting

Why is the feature not available (line markings are gray) when I can see the lane markings on the road?
Your vehicle speed is outside the operational range of the feature.
The sun is shining directly into the camera lens.
A quick intentional lane change has occurred.
Your vehicle stays too close to the lane markings.
Driving at high speeds in curves.
The last feature activation occurred a short time ago.
Ambiguous lane markings, for example in construction zones.
Rapid transition from light to dark, or from dark to light.
Sudden offset in lane markings.
ABS or AdvanceTracTM is active.
There is a camera blockage due to dirt, grime, fog, frost or water on the windshield.
You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings or vice versa.
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concrete roads.
Lane width is too narrow or too wide.
The camera has not been calibrated after a windshield replacement.
Driving on tight roads or on uneven roads.
Vehicle accessories are blocking the camera, for example a snow plow.

BLIND SPOT INFORMATION SYSTEM (IF EQUIPPED)

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WARNING: Do not use the blind spot information system as a replacement for using the interior and exterior mirrors or looking over your shoulder before changing lanes. The blind spot information system is not a replacement for careful driving.

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The Blind Spot Information System is designed to aid you in detecting vehicles that may have entered the blind spot zone (A). The detection area is on both sides of your vehicle, extending rearward from the exterior mirrors to approximately 13 ft (4 m) beyond the bumper. The system is designed to alert you if certain vehicles enter the blind spot zone while driving.

Note: The Blind Spot Information System does not prevent contact with other vehicles or objects; nor detect parked vehicles, people, animals or infrastructure (fences, guardrails, trees). It is only designed to alert you to moving vehicles in the blind spot zones.

Note: When a vehicle passes quickly through the blind spot zone, typically fewer than two seconds, the system does not trigger.

Using the System

The Blind Spot Information System turns on when you start the engine and you drive your vehicle forward above 5 mph (8 km/h).

For automatic transmissions, the Blind Spot Information System remains on while the transmission is in drive (D). If shifted into reverse (R) or park (P) the Blind Spot Information System turns off. Once shifted back into drive (D), the Blind Spot Information System turns back on when you drive your vehicle above 5 mph (8 km/h).

Note: For automatic transmissions, the Blind Spot Information System does not function in reverse (R) or park (P).

For manual transmissions, the Blind Spot Information System is on for all gears except reverse (R).

System Lights and Messages
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The Blind Spot Information System illuminates an amber alert indicator in the outside mirror on the side of your vehicle the approaching vehicle is coming from. When the Blind Spot Information System is alerting on a vehicle and the corresponding turn signal is ON, the Blind Spot Information System alert indicator flashes as an increased warning level.

The alert indicator dims when the system detects nighttime darkness.

Note: The alert indicator flashes in case of an alert and the turn signal is set to that side at the same time.

System Sensor Blockage
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The system uses radar sensors that are located inside the tail lamp on each side of your vehicle. Any dirt, mud and snow in front of the sensors or driving in heavy rain can cause system degradation. Also, other types of obstructions in front of the sensor can cause system degradation. This is referred to as a ‘blocked’ condition.

Note: Do not apply bumper stickers and/or repair compound to these areas, this can cause degraded system performance.

If the system detects a degraded performance condition, a message warning appears in the display screen. The alert indicators remain ON and the system no longer provides any warnings. You can clear the warning but the alert indicators remain illuminated.

A "blocked" condition can be cleared in two ways:

• After the blockage in front of the sensors is removed or the rainfall/snowfall rate decreases or stops, drive for a few minutes in traffic to allow the sensors to detect passing vehicles.

- By cycling the ignition from ON to OFF and then back ON.

Note: If your vehicle has a tow bar with a factory equipped trailer tow module and it is towing a trailer, the sensors will automatically turn the Blind Spot Information System off. If your vehicle has a tow bar but no factory equipped trailer tow module, it is recommended to turn the Blind Spot Information System off manually. Operating the Blind Spot Information System without the Blind Spot Trailer Tow package and a trailer attached will cause poor system performance.

Blind Spot Information System with Trailer Tow (If Equipped)
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The Blind Spot Information System with Trailer Tow is designed to aid you in detecting vehicles that may have entered the detection area zone (A). The detection area is on both sides of your vehicle and trailer, extending rearward from the exterior mirrors to the end of your trailer.

When a trailer is attached and the customer has set up a Blind Spot Trailer, the Blind Spot Information System with Trailer Tow becomes active when driving forward above 6 mph (10 km/h). See

Trailer Reversing Aids (page 274).

The Blind Spot Information System with Trailer Tow can be turned off in the instrument cluster. If the Blind Spot Information System is turned off, then the Blind Spot Information System with Trailer Tow automatically turns off.

Setting up a Blind Spot Trailer
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Trailer lengthA

Trailer widthB

Trailer hitch ballC

You can set-up any trailer to work with the Blind Spot Information System with Trailer Tow through the instrument cluster menu. See General Information (page 111).

While setting up a trailer, a sequence of screens appear asking for trailer information. The Blind Spot Information System with Trailer Tow specific screens are described below:

- Select type of trailer screen - Conventional, fifth wheel or gooseneck.

The Blind Spot Information System with Trailer Tow only supports conventional trailers. If fifth wheel or gooseneck is selected, the system automatically turns off.

- Do you want to set up BLIS with trailer screen?

If no, the Blind Spot Information System turns off.

If yes, the menu goes to the next screen.

- Is the width less than 9 ft (2.7 m) and length less than 33 ft (10.1 m)?

If no, the Blind Spot Information System turns off.

If yes, the menu goes to the next screen.

- Trailer width measurement:

The width of the trailer is measured at the front of the trailer. It is not measured at the widest point of the trailer. The maximum width at the front of the trailer that the Blind Spot Information System with Trailer Tow can support is 8.5 ft (2.6 m).

Note: You do not need to enter an exact trailer width measurement; just measure that it is 8.5 ft (2.6 m) or less.

- Trailer length measurement:

The trailer length is the distance between the trailer hitch ball and the rear of the trailer. The maximum length that the Blind Spot Information System with Trailer Tow can support is 33 ft (10.1 m).

- Enter length of trailer:

The default setting is 18 ft (5.5 m). Toggling up or down using the menu buttons will increase/decrease the measurement by 3 ft (1 m). Select the length so that the value is equal to or within 3 ft (1 m) of the actual measured length. For example, if the actual measured length is 25 ft (7.6 m), then toggle the length in the menu to 27 ft (8.2 m). When the length has been entered, the Blind Spot Information System with Trailer Tow setup is saved.

If you do not set up a Blind Spot Trailer, a warning appears in the instrument cluster when a trailer is connected stating that the system has been turned off due to a trailer connect.

Note: If the trailer is actually a bike rack or cargo rack with electrical lighting, then the length will be 3 ft (1 m). Cross Traffic Alert will remain on for trailers 3 ft (1 m) or less.

Note: Proper measurement and measurement entry is required for Blind Spot Information System with Trailer Tow to function as designed.

System Operation

If you select a trailer in the display screen prior to connecting the trailer, the system will load that configuration and the information cluster displays a message when the trailer is connected. A second message appears stating Cross Traffic Alert has been turned off; the Blind Spot Information System with Trailer Tow still functions normally when driving forward.

If no trailer has been set up and a trailer is connected, the instrument cluster provides a message indicating a trailer is connected followed by a message asking to select a trailer from the existing list of trailers or to add a trailer. In order for the Blind Spot Information System with Trailer Tow to function, an existing trailer must be selected or a new trailer must be added. If the request is ignored or if you exit the screen, a message appears prompting you that the system has been turned off due to a trailer connect. This message may not appear until your vehicle speed reaches 22 mph (35 km/h).

The Blind Spot Information System with Trailer Tow activates when driving forward for that particular trailer set up. If the ignition is cycled, the Blind Spot Information System with Trailer Tow continues to function using the last trailer selected.

Trailer Considerations

The Blind Spot Information System with Trailer Tow is designed to work with any trailer whose front width is 8.5 ft (2.6 m) or less and total length from the trailer hitch ball to the rear of the trailer is 33 ft (10.1 m) or less. Different trailers may cause a slight change in performance as outlined below.

Large box trailers may cause false alerts to trigger when driving next to buildings or near parking cars. A false alert may also occur while making a 90-degree turn.

Trailers that are 8.5 ft (2.6 m) wide at the front and have a total length greater than 20 ft (6 m) may have delayed alerts from passing vehicles when the vehicle is passing at high speed.

A box trailer whose front width is 8.5 ft (2.6 m) may cause early alerts when you are over taking a vehicle.

When towing a clam shell or V-Nose box trailer with a front width of 8.5 ft (2.6 m), delayed alerts on merging vehicles that are traveling the same speed as your vehicle may occur.

System Errors

If the system senses a problem with the left or right sensor, the telltale illuminates and a message appears in the display screen. See Information Messages (page 127).

Switching the System Off and On

You can temporarily switch the Blind Spot Information System off in the display screen. See General Information (page 111). When the Blind Spot Information System switches off, you do not receive alerts and the display screen shows a system off message. The telltale in the cluster also illuminates. When you switch the Blind Spot Information System on or off, the alert indicators flash twice.

Note: The Blind Spot Information System remembers the last selected on or off setting.

You can also have the Blind Spot Information System switched off permanently at an authorized dealer. Once switched off permanently, the system can only be switched back on at an authorized dealer.

CROSS TRAFFIC ALERT (IF

EQUIPPED)

FORD F-350 Super Duty (2019) - CROSS TRAFFIC ALERT (IF - 1

WARNING: Do not use the cross alert system as a replacement for the interior and exterior mirrors or over your shoulder before sing out of a parking space. The traffic alert system is not a cement for careful driving.

Note: When a trailer is detected, Cross Traffic Alert automatically turns off.

Cross Traffic Alert is designed to warn you of vehicles approaching from the sides when the transmission is in reverse (R).

Using the System

Cross Traffic Alert turns on when you start the engine and you shift into reverse (R). Once shifted out of reverse (R), Cross Traffic Alert turns off.

Cross Traffic Alert is designed to detect vehicles that approach the rear of your vehicle with a speed up to 37 mph (60 km/h). Coverage decreases when the sensors are partially, mostly or fully obstructed. Reversing slowly helps increase the coverage area and effectiveness.

In this first example, the left sensor is only partially obstructed; zone coverage to the right is nearly maximized.

FORD F-350 Super Duty (2019) - Using the System - 1

flowchart
graph TD
    A["Top Lane"] --> B["Left Path"]
    B --> C["Right Path"]
    C --> D["Left Road"]
    D --> E["Right Road"]
    style A fill:#f9f,stroke:#333
    style E fill:#f9f,stroke:#333

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Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited.

FORD F-350 Super Duty (2019) - Using the System - 2

natural_image Top-down diagram of a vehicle showing multiple cars on different positions with diagonal lines (no text or symbols)

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System Lights, Messages and Audible Alerts

FORD F-350 Super Duty (2019) - Using the System - 3

natural_image 3D rendered image of a metallic rectangular device with a small circular symbol on the top-left corner (no text or labels visible)

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The Cross Traffic Alert illuminates an amber alert indicator in the outside mirror on the side of your vehicle the approaching vehicle is coming from. Cross Traffic Alert also sounds an audible alert and a message appears in the display screen indicating a vehicle is coming from the right or left. Cross Traffic Alert works with the reverse sensing system that sounds its own series of tones. See Rear Parking Aid (page 233).

FORD F-350 Super Duty (2019) - Using the System - 4

natural_image Close-up of a truck's side profile showing the front and rear door, with a black arrow pointing to a specific component (no text or symbols visible)

The system uses radar sensors that are located in the tail lamp on each side of your vehicle. Do not allow mud, snow or bumper stickers to obstruct these areas, this can cause degraded system performance. See Blind Spot Information System (page 253). If the Blind Spot Information System is blocked, Cross Traffic Alert is also blocked. A Cross Traffic Alert blocked message appears in the display screen when the transmission is shifted into reverse (R).

System Limitations

Cross Traffic Alert has its limitations; situations such as severe weather conditions or debris build-up on the sensor area may limit vehicle detection and cause false alerts.

The following are other situations that may limit the Cross Traffic Alert performance:

  • Adjacently parked vehicles or objects obstructing the sensors.
  • Approaching vehicles passing at speeds greater than 37 mph (60 km/h).
  • Driving in reverse faster than 7 mph (12 km/h).
  • Backing out of an angled parking spot.

False Alerts

Note: If your vehicle has a tow bar with a factory equipped trailer tow module and it is towing a trailer, the sensors will automatically turn the Cross Traffic Alert off. If your vehicle has a tow bar but no factory equipped trailer tow module, it is recommended to turn the Cross Traffic Alert off manually. Operating Cross Traffic Alert with a trailer attached will cause poor Cross Traffic Alert performance.

Note: The system may illuminate the amber alert indicator and sound the audible alert during heavy rain even though no vehicle is approaching from left or right.

There may be certain instances when there is a false alert by the Cross Traffic Alert system that illuminates the alert indicator with no vehicle in the coverage zone. Some amount of false alerts are normal; they are temporary and self-correct.

System Errors

If Cross Traffic Alert senses a problem with the left or right sensor a message appears in the display screen. See Information Messages (page 127).

Switching the System Off and On

Note: The Cross Traffic Alert switches on whenever the ignition is switched on and ready to provide appropriate alerts when the transmission is in reverse (R). Cross Traffic Alert will not remember the last selected on or off setting.

You can temporarily switch Cross Traffic Alert off in the information display. See General Information (page 111). When you switch Cross Traffic Alert off, you do not receive alerts and the display screen shows a system off message.

You can also have Cross Traffic Alert switched off permanently at an authorized dealer. Once switched off permanently, the system can only be switched back on at an authorized dealer.

STEERING

Power Steering

To help prevent damage to the power steering system:

  • Never hold the steering wheel at its furthest turning points (until it stops) for more than three seconds when the engine is running.
  • Do not operate the vehicle with a low power steering pump fluid level (below the MIN mark on the reservoir).
  • Some noise is normal during operation. If excessive, check for low power steering pump fluid level before seeking service by your dealer.

  • Heavy or uneven efforts may be caused by low power steering fluid. Check for low power steering pump fluid level before seeking service by your dealer.

  • Do not fill the power steering pump reservoir above the MAX mark on the reservoir, as this may result in leaks from the reservoir.

If the power steering system breaks down (or if the engine is turned off), you can steer the vehicle manually, but it takes more effort.

If the steering wanders or pulls, check for:

  • an improperly inflated tire
    -uneven tire wear
  • loose or worn suspension components
  • loose or worn steering components
    -improper vehicle alignment

If any steering components are serviced or replaced, install new fasteners (many are coated with thread adhesive or have prevailing torque features which may not be re-used). Never re-use a bolt or nut. Torque fasteners to specifications.

A high crown in the road or high crosswinds may also make the steering seem to wander or pull.

Adaptive Steering (If Equipped)

Note: The adaptive steering system has diagnostic checks that continuously monitor the system. If a fault is detected a message displays in the information display. If a red warning message displays, stop your vehicle as soon as it is safe to do so. The message may clear if the fault is no longer present. If an adaptive steering system warning message appears each time you start your vehicle, have the system checked as soon as possible.

The adaptive steering system continually changes the steering ratio with changes to vehicle speed, optimizing the steering response in all conditions. The system also changes when you switch on the transmission tow/haul feature. When you select the tow/haul button, the adaptive steering system reduces vehicle sensitivity to steering inputs at higher vehicle speeds, while maintaining the ease of parking and maneuverability at low speeds.

Note: The adaptive steering system is designed with a locking device. With the lock engaged, the adaptive steering system remains mechanically locked at a fixed steering ratio. You may also notice a click when you switch the vehicle on or after you switch it off, as the lock disengages or engages.

Note: If your vehicle loses electrical power or detects a fault when you are driving, the system automatically shuts down and you retain normal steering function with a fixed steering ratio. During this time it is possible that the steering wheel may not be straight when the vehicle is driving straight ahead. In addition, the driver may notice that the steering wheel angle required to steer the vehicle may be different.

Note: During parking maneuvers, the adaptive steering system balances the driver work load for various steering wheel inputs and vehicle loading conditions. Under extreme operating conditions the system locking device may engage. This strategy prevents overheating and permanent damage to the adaptive steering system. Typical steering and driving maneuvers allow the system to cool and return to normal operation.

PRE-COLLISION ASSIST

FORD F-350 Super Duty (2019) - PRE-COLLISION ASSIST - 1

WARNING: You are responsible controlling your vehicle at all times.

The system is designed to be an aid and does not relieve you of your responsibility to drive with due care and attention. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.

FORD F-350 Super Duty (2019) - PRE-COLLISION ASSIST - 2

WARNING: This system is an extra

driving aid. It does not replace your attention and judgment, or the need to apply the brakes. This system does NOT automatically brake your vehicle. If you fail to press the brake pedal when necessary, you may collide with another vehicle.

FORD F-350 Super Duty (2019) - PRE-COLLISION ASSIST - 3

WARNING: The Pre-Collision

Assist system with brake support cannot help prevent all collisions. Do not rely on this system to replace your judgment and the need to maintain correct distance and speed.

FORD F-350 Super Duty (2019) - PRE-COLLISION ASSIST - 4

WARNING: The pre-collision assist

system's brake support reduces collision speed only if you brake your vehicle before any collision. You must press your brake pedal as you would in any typical braking situation.

Note: The system does not detect, warn or respond to potential collisions with vehicles to the rear or side of your vehicle.

Note: The system is active at speeds above approximately 5 mph (8 km/h).

Note: The system becomes unavailable if you disable the electronic stability control. See Using Stability Control (page 229).

FORD F-350 Super Duty (2019) - PRE-COLLISION ASSIST - 5

natural_image Two cars with curved lines inside, no visible text or symbols

E156130

The system is designed to alert the driver of certain collision risks. A radar detects if your vehicle is rapidly approaching another vehicle traveling in the same direction as yours.

FORD F-350 Super Duty (2019) - PRE-COLLISION ASSIST - 6

natural_image Diagram showing two cars on a road with a traffic cone and arrow indicating direction (no text or symbols)

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When your vehicle rapidly approaches another vehicle, a red warning light illuminates and an audible warning tone sounds.

The brake support system assists the driver in reducing the collision speed by charging the brakes. If the risk of collision further increases after the warning light illuminates, the brake support prepares the brake system for rapid braking. This may be apparent to the driver. Brake support does not automatically apply the brakes. If you press the brake pedal, the system could apply additional braking up to maximum braking force, even if you lightly press the brake pedal.

Using the System

You can use your information display control to adjust the system's sensitivity or to switch the system on or off. Your vehicle remembers the settings across key cycles. You may change the system sensitivity to any one of three possible settings. See General Information (page 111).

Note: We recommend that you switch the system off if you install a snow plow or similar object in such a way that it may block the radar sensor. Your vehicle remembers the selected setting across key cycles.

Note: If you perceive warnings being too frequent or disturbing, you can reduce the warning sensitivity, though the manufacturer recommends using the highest sensitivity setting where possible. Setting to a lower sensitivity would lead to fewer and later system warnings. See General Information (page 111).

Blocked Sensors
FORD F-350 Super Duty (2019) - Using the System - 1

natural_image Front view of a car's front bumper with a small rectangular component on the side (no visible text or symbols)

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If a message regarding a blocked sensor appears in the information display, the radar signals from the sensor are obstructed. The sensors are behind a fascia cover near the driver side of the lower grille. When the sensors are obstructed, the system cannot detect a vehicle ahead and the system does not function. The following table lists possible causes and actions for when this message displays.

ActionCause
The surface of the radar in the grille is dirty or obstructed in some way.Clean the grille surface in front of the radar or remove the object causing the obstruction.
The surface of the radar in the grille is clean but the message remains in the display.Wait a short time. It may take several minutes for the radar to detect that there are no obstructions.
Heavy rain, spray, snow or fog is interfering with the radar signals.The system temporarily disables and reactivates a short time after the weather conditions improve.
Swirling water, snow or ice on the surface of the road may interfere with the radar signals.The system temporarily disables and reactivates a short time after the weather conditions improve.

System Limitations

Due to the nature of radar technology, there may be certain instances where vehicles do not provide a collision warning. These include:

• Stationary vehicles or vehicles moving below 6 mph (10 km/h).

•Pedestrians or objects in the roadway.

• Oncoming vehicles in the same lane.

- Severe weather conditions.

  • Debris build-up on the grille near the headlamps.
    • A short distance to the vehicle ahead.
    • Large steering wheel and pedal movements.

If the front end of your vehicle is hit and damage occurs, the radar sensing zone may be altered causing missed or false collision warnings. See your authorized dealer to have your radar checked for proper coverage and operation.

LOAD LIMIT

Vehicle Loading - with and without a Trailer

This section guides you in the proper loading of your vehicle, trailer, or both. Keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle provides maximum return of vehicle design performance. Before you load your vehicle, become familiar with the following terms for determining your vehicle's weight rating, with or without a trailer, from the vehicle's Tire and Loading Information label or Safety Compliance Certification label.

Tire and Loading Label Information Example:

FORD F-350 Super Duty (2019) - Tire and Loading Label Information Example: - 1

TIRE AND LOADING INFORMATION

SEATING CAPACITY TOTAL: 5 FRONT: 2 REAR: 3

The combined weight of occupants. and cargo should never exceed: 385 kg or 850 lbs.

TIRESIZEGOLD TIRE PRESSURE
FRONT235/45R18 94V235 KPA, 34 PSI
REAR235/45R18 94V235 KPA, 34 PSI
SPARENONENONE

FORD F-350 Super Duty (2019) - TIRE AND LOADING INFORMATION - 1

TIRE AND LOADING INFORMATION

RENSEIGNEMENTS SUR LES PNEUS ET LE CHARGEMENT

SEATING CAPACITY NOMBRE DE PLACES TOTAL 5 FRONT AVANT 2 REAR ARRIÈRE 3

Payload is the combined weight of cargo and passengers that your vehicle is carrying. The maximum payload for your vehicle appears on the Tire and Loading label. The label is either on the B-pillar or the edge of the driver door. Vehicles exported outside the US and Canada may not have a tire and loading label. Look for “The combined weight of occupants and cargo should never exceed XXX kg OR XXX lb” for maximum payload. The payload listed on the Tire and Loading Information label

is the maximum payload for your vehicle as built by the assembly plant. If you install any additional equipment on your vehicle, you must determine the new payload. Subtract the weight of the equipment from the payload listed on the Tire and Loading label. When towing, trailer tongue weight or king pin weight is also part of payload.

FORD F-350 Super Duty (2019) - RENSEIGNEMENTS SUR LES PNEUS ET LE CHARGEMENT - 1

WARNING: The

appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.

GAWR (Gross Axle Weight Rating)

GAWR is the maximum allowable weight that a single axle (front or rear) can carry. These numbers are on the Safety Compliance Certification label. The label is located on the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position.

The total load on each axle must never exceed its Gross Axle Weight Rating.

GVWR (Gross Vehicle Weight Rating)

GVWR is the maximum allowable weight of the fully loaded vehicle. This includes all options, equipment, passengers and cargo. It appears on the Safety Compliance Certification label. The label is located on the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position.

The gross vehicle weight must never exceed the Gross Vehicle Weight Rating.

Safety Compliance Certification Label Example:

FORD F-350 Super Duty (2019) - Safety Compliance Certification Label Example: - 1

text_image MFD. BY FORD MOTOR CO. DATE: XXXXX FROM: GAVR. XXXXX 46,000 CLB XXXXXXXXXXXXXXX XXXXXXX AT: XXXXX KPAI XXX PIN/COLD GWR AT: XXXXX KPAI XXX PIN/COLD THIS VEHICLE CONDERS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY AND THEFT PREVENTION STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ITEMS. MIN. XXXXXXXXXXXXXXXXXX TYPE: XXXX ISO 10003 10003 HC XK ISO 10003 XXXXXXX XXXXXXX XXXXXXX XXXXXXX-XXXXXXX-XX

FORD F-350 Super Duty (2019) - Safety Compliance Certification Label Example: - 2

text_image MFD. BY FOLD MOTOR CO. DATE: 01/05/20 ECE A/R M#P/S/PC VIN: XXXXXXXXXX TYPE: XXXXX UNIT NAME: XXXXXXXXXX ORDER BY: XXXXXXXXXX SHEET ID: XXXXXXXXXX ISBN: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCE: XXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SIN CA: XXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX SINCA: XXXXXXXXXX

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FORD F-350 Super Duty (2019) - Safety Compliance Certification Label Example: - 3

WARNING: Exceeding the

Safety Compliance Certification label vehicle weight limits can adversely affect the performance and handling of your vehicle, cause vehicle damage and can result in the loss of control of your vehicle, serious personal injury or death.

Maximum Loaded Trailer Weight

Maximum loaded trailer weight is the highest possible weight of a fully loaded trailer the vehicle can tow. Consult an authorized dealer (or the RV and Trailer Towing Guide available at an authorized dealer) for more detailed information.

GCWR (Gross Combined Weight Rating)

GCWR is the maximum allowable weight of the vehicle and the loaded trailer, including all cargo and passengers, that the vehicle can handle without risking damage. (Important: The towing vehicle's braking system is rated for operation at Gross Vehicle Weight Rating, not at Gross Combined Weight Rating.) Separate functional brakes should

be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle.

The gross combined weight must never exceed the Gross Combined Weight Rating.

Note: For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer.

FORD F-350 Super Duty (2019) - GCWR (Gross Combined Weight Rating) - 1

WARNING: Do not exceed GVWR or the GAWR ified on the certification l.

FORD F-350 Super Duty (2019) - GCWR (Gross Combined Weight Rating) - 2

WARNING: Do not use placement tires with lower carrying capacities than the onal tires because they may er your vehicle's GVWR and GWR limitations. Replacement with a higher limit than the onal tires do not increase the GWR and GAWR limitations.

FORD F-350 Super Duty (2019) - GCWR (Gross Combined Weight Rating) - 3

WARNING: Exceeding any cle weight rating can ersely affect the formance and handling of vehicle, cause vehicle age and can result in the of control of your vehicle, ous personal injury or death.

Steps for determining the correct load limit:

  1. Locate the statement "The combined weight of occupants and cargo should never exceed XXX kg or XXX lb." on your vehicle's placard.
  2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.
  3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lb.
  4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lb. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lb. (1400-750 (5 x 150) = 650 lb.)
  5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4.
  6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.

Helpful examples for calculating the available amount of cargo and luggage load capacity

Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You decide to go golfing. Is there enough load capacity to carry you, four of your friends and all the golf bags? You and four friends average 220 pounds (99 kilograms) each and the golf bags weigh approximately 30 pounds (13.5 kilograms) each. The calculation would be: 1400 - (5 x 220) - (5 x 30) = 1400 - 1100 - 150 = 150 pounds. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kilograms - (5 x 99 kilograms) - (5 x 13.5 kilograms) = 635 - 495 - 67.5 = 72.5 kilograms.

Suppose your vehicle has a 1400-pound (635-kilogram) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past two years. Measuring the inside of the vehicle with the rear seat folded down, you have room for twelve 100-pound (45-kilogram) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 pounds (99 kilograms), the calculation would be: 1400 - (2 x 220) - (12 x 100) = 1400 - 440

- 1200 = - 240 pounds. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms. You will need to reduce the load weight by at least 240 pounds (104 kilograms). If you remove three 100-pound (45-kilogram) cement bags, then the load calculation would be: 1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 pounds. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms.

The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the front or the rear gross axle weight rating specified for your vehicle on the Safety Compliance Certification label.

Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles

FORD F-350 Super Duty (2019) - Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles - 1

WARNING: When loading

the roof racks, we recommend you evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may

handle differently than unloaded vehicles. Take extra precautions, such as slower speeds and increased stopping distance, when driving a heavily loaded vehicle.

BED RAMPS (IF EQUIPPED)

FORD F-350 Super Duty (2019) - BED RAMPS (IF EQUIPPED) - 1

WARNING: When sliding the ramp

up or down, take care not to get your fingers or hands caught in the mechanism. Failure to follow this instruction could result in personal injury.

FORD F-350 Super Duty (2019) - WARNING: When sliding the ramp - 1

WARNING: Make sure that you ctly install the ramp to the tailgate . Failure to follow this instruction I result in personal injury.

FORD F-350 Super Duty (2019) - WARNING: When sliding the ramp - 2

WARNING: Do not step or sit on amp when it is in the stowed on. Failure to follow this instruction I result in personal injury.

FORD F-350 Super Duty (2019) - WARNING: When sliding the ramp - 3

WARNING: Only install the ramp in the prescribed ramp angles.

Failure to follow this instruction could result in personal injury.

Note: The ramp maximum capacity is 800 lb (363 kg).

Note: Verify the ramp is on stable ground before usage.

Note: For loading and unloading equipment, your ramp should be set between 10 degrees upward and 26 degrees downward to avoid damage to the ramp claw and tailgate plate.

Note: When using your vehicle for off-road operation, remove the bed ramps from the vehicle and store them in a safe location away from your vehicle.

Using the Bed Ramp

  1. Remove the front and rear cables.

FORD F-350 Super Duty (2019) - Using the Bed Ramp - 1

natural_image Close-up of a mechanical component with a tool inserted, showing internal components and a directional arrow (no text or symbols)
  1. Open the cam lever arms and unscrew the cam bolts.
  2. Remove the ramp from the ramp holder.

FORD F-350 Super Duty (2019) - Using the Bed Ramp - 2

natural_image Mechanical component with lever mechanism and mounting bracket (no text or symbols visible)
  1. Rotate the stops at the underside of the ramp to the open position.

Note: You can use a smooth surface tool to rotate the stops.

FORD F-350 Super Duty (2019) - Using the Bed Ramp - 3

natural_image Mechanical assembly diagram showing a blade being cut with a tool, with an inset close-up of the component (no text or symbols visible)
  1. Slide the ramp claw onto the tailgate plate.

FORD F-350 Super Duty (2019) - Using the Bed Ramp - 4

text_image E194383
  1. Pull the location pin outward and extend the ramp until the pin is seated in the usage position, then set the ramp on even ground.

Stowing the Bed Ramp

  1. Pick up the ramp. Pull the location pin outward.
  2. Slide the ramp into the storage position until the location pin locks.

Note: Make sure the proper pin location has been applied for your bed size.

  1. Slide the ramp claw off of the tailgate plate.

  2. Rotate the stops at the underside of the ramp to the closed position.

  3. Slide the ramp claw off of the tailgate plate.

  4. Rotate the stops at the underside of the ramp to the closed position.

FORD F-350 Super Duty (2019) - Stowing the Bed Ramp - 1

natural_image Close-up of a mechanical component with internal slots and mounting brackets (no visible text or symbols)
  1. Place the ramp into the ramp holder.
  2. Install the cam bolts and close the cam lever arms.
  3. Attach the front and rear cables.

Note: Make sure you properly secure the locking cable. If the locking cable is unsecured, you may hear a rattling noise.

Installing the Ramp Holder
FORD F-350 Super Duty (2019) - Stowing the Bed Ramp - 2

natural_image Mechanical assembly diagram showing bracket and mounting bracket components (no text or symbols)
  1. Hook the top of the ramp holder over the mounting plate and rotate the ramp holder into position.

FORD F-350 Super Duty (2019) - Stowing the Bed Ramp - 3

natural_image 3D rendered mechanical component with a cylindrical pin and mounting bracket (no text or symbols visible)
  1. Slide the ramp holder studs upwards into the installed position.
  2. Tighten the ramp holder nut.

Note: The nut should be on the upper stud.

TOWING A TRAILER

FORD F-350 Super Duty (2019) - TOWING A TRAILER - 1

WARNING: Do not exceed the GVWR or the GAWR specified on the certification label.

FORD F-350 Super Duty (2019) - TOWING A TRAILER - 2

WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.

FORD F-350 Super Duty (2019) - TOWING A TRAILER - 3

WARNING: Do not exceed the lowest rating capacity for your vehicle or trailer hitch. Overloading your vehicle or trailer hitch can impair your vehicle stability and handling. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.

FORD F-350 Super Duty (2019) - TOWING A TRAILER - 4

WARNING: Do not cut, drill, weld or modify the trailer hitch. Modifying the trailer hitch could reduce the hitch rating.

Note: To prevent your trailer from accumulating distance, and the trailer information status appearing when you restart your vehicle after disconnecting your trailer, you must deactivate your trailer. Using the information display, go to the Towing menu and then the Select Trailer option. Select the No active trailer option. See Information Displays (page 111).

Your vehicle may have electrical items, such as fuses or relays, related to towing. See Fuses (page 317).

Your vehicle may have ability to modify trailer towing features. See General Information (page 111).

Your vehicle's load capacity designation is by weight, not by volume, so you cannot necessarily use all available space when loading a vehicle or trailer.

Towing a trailer places an extra load on your vehicle's engine, transmission, axle, brakes, tires and suspension. Inspect these components periodically during, and after, any towing operation.

Load Placement

To help minimize how trailer movement affects your vehicle when driving:

  • Load the heaviest items closest to the trailer floor.
  • Load the heaviest items centered between the left and right side trailer tires.
  • Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue. Do not allow the final trailer tongue weight to go above or below 10-15% of the loaded trailer weight.
  • Select a ball mount with the correct rise or drop. When both the loaded vehicle and trailer are connected, the trailer frame should be level, or slightly angled down toward your vehicle, when viewed from the side.

When driving with a trailer or payload, a slight takeoff vibration or shudder may be present due to the increased payload weight. Additional information regarding proper trailer loading and setting your vehicle up for towing is located in another chapter of this manual. See Load Limit (page 265).

You can also find information in the RV & Trailer Towing Guide available at your authorized dealer, or online.

RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/Website

TRAILER REVERSING AIDS

Trailer Reverse Guidance

FORD F-350 Super Duty (2019) - Trailer Reverse Guidance - 1

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: You must always be aware of the vehicle and trailer combination and the surrounding environment.

Note: The system does not detect or prevent the vehicle or trailer from making contact with obstacles in the surrounding environment.

Note: Keep in mind that the front end of the vehicle swings out when changing the direction of the trailer.

Note: The system relies on user measurements to determine sticker placement and system limits. It is critical to take the key measurements correctly. Incorrect measurements can result in the improper function of the system up to and including contact between the vehicle and trailer.

Note: The system limits vehicle speed when backing up. The system is not a replacement for proper use of the throttle and brake pedals.

Note: Some features associated with this system do not work until you set it up.

Principle of Operation

Trailer reverse guidance is a driver assistance feature that helps take the guesswork out of getting your trailer positioned where you want it, quickly and easily, when driving in reverse (R).

Each trailer you use with your vehicle has to be setup once. Sticker placement is extremely important and there are specific placement rules.

Setting Up Trailer Reverse Guidance

Note: Your vehicle saves the trailer information when you enter it into the system. A maximum of 10 trailers can be added to the system.

Step 1: Position your Vehicle and Trailer

Hitch your trailer to the truck and connect the electrical wiring harness. Check to make sure that the wiring is working. See Essential Towing Checks (page 286).

Park your vehicle and hitched trailer on a level surface.

FORD F-350 Super Duty (2019) - Step 1: Position your Vehicle and Trailer - 1

natural_image Side profile of a black pickup truck with a flatbed trailer beside it (no text or symbols visible)

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Make sure that the trailer and truck are in line with each other. You can do this by putting the truck in drive (D) and pulling straight forward.

FORD F-350 Super Duty (2019) - Step 1: Position your Vehicle and Trailer - 2

natural_image Top-down diagram of a car and a vehicle with road markings (no text or symbols)

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Step 2: Follow the Information Display Prompts

  1. Use the steering wheel controls to navigate to the towing menu.
  2. Select Trailer Setup from the available options.
  3. Select Add a Trailer and press OK to confirm.
  4. The system asks you to name the trailer. Use the steering wheel controls to choose from the alphanumeric characters. Press the right arrow to advance to the next character. When you finish naming the trailer, press OK to confirm.
  5. Select the type of brake system for your trailer. Select DEFAULT if your trailer has electric, surge or no brakes. Press OK to select and advance to the next screen

Note: The default option is low. This is recommended for most trailers. If the trailer's brakes require more initial voltage, or if you prefer more aggressive braking, then select the other options as required.

  1. The system asks you to select your trailer type. You can use the system with conventional, fifth wheel and goose neck trailers. For fifth wheel and goose neck trailers, set up and sticker placement are not required, however some of the features do not operate automatically with these trailer types. Use the steering wheel controls to select your trailer type.

Note: You can still manually control the camera views on the touchscreen to help you reverse goose neck and fifth wheel trailers.

  1. If your vehicle includes a blind spot information system, the system prompts you to setup the trailer blind spot feature. See Blind Spot Information System (page 253).

  2. A message appears in the information display asking if you want to add trailer reverse guidance. Select Yes to continue.

  3. Straighten out the trailer, if necessary.
  4. The information display directs you to the quick start guide for how to proceed. The steps are also shown here.

Step 3: Placing the Target

Place the entire sticker in the gray zone on the trailer outlined in the diagram. The sticker is in the back cover pocket of the quick start guide.

Note: An assistant can help to carry out the following procedure.

Note: Make sure nothing obstructs the rear view cameras view of the sticker. For example, items such as a jack handle or wiring.

Note: Position the sticker on a flat, dry and clean horizontal surface. For best results apply the sticker when temperatures are above 32^ F ( 0^ C).

Note: Do not move stickers after they are placed. Do not re-use any stickers if removed.

FORD F-350 Super Duty (2019) - Step 3: Placing the Target - 1

text_image 7in / 17cm 20in / 51cm 7in / 17cm 20in / 51cm E224482

Use the supplied measurement card, a tape measure and pen to carefully mark the area where to attach the sticker. The sticker is supplied in the back cover pocket of your quick start guide. Make sure the entire sticker is within the gray zone between the two arcs or distance markers on the diagram, and is also visible in the rear view camera display. It should be between 7–20 in (17–51 cm) from the trailer ball hitch.

Once you have found the correct location, place the sticker.

Step 4: Take Measurements

After you place the sticker on the trailer you must take some measurements.

Note: You must take accurate measurements for the system to operate properly.

Note: Round measurement figures to the nearest half inch.

Note: Round upward if the measured length is a quarter inch or greater. Round downward if the measure length is less than a quarter inch. For example 12.25 in (31.11 cm) would be rounded up to 12.50 in (31.75 cm). 12.13 in (30.8 cm) would be rounded down to 12.00 in (30.48 cm).

Note: Use consistent metric or imperial units as required by your country or vehicle.

The measurement card requires you to record four key distances (A, B, C, D). Record the trailer name for these measurements.

FORD F-350 Super Duty (2019) - Step 4: Take Measurements - 1

Distance A

The horizontal distance from the license plate to the center of the ball hitch on the trailer.

Distance B

The horizontal distance from the center of the ball hitch to the center of the sticker.

Distance C

The distance from the rear view camera to the center of the sticker.

Distance D

The distance from the tailgate to the center of the trailer axle (single axle trailers), or the center of the axles (trailers with dual axles or more).

Step 5: Enter Measurements Using the Information Display

Using the measurements you recorded, enter the required data into the system. Follow the on screen prompts to enter each of the measurements taken in step 4. Use the up and down arrows to increase or decrease the numbers as necessary. Press OK to confirm each measurement. Once you add the last measurement, the information display shows all of the entered measurements. You can choose to confirm or change the measurements.

Step 6: Confirming the Sticker Location

Check the rear view camera display to see if the system identifies the sticker. The system marks the sticker with a red circle. Confirm that the red circle shows over the sticker image in the rear view camera display.

Note: If the system cannot locate the sticker, try cleaning the camera lens. Make sure the sticker is within the zone as indicated in step 3.

The information display shows a confirmation message when you successfully confirm the target.

Calibrating the System

To complete setup, drive your vehicle straight forward between 4–24 mph (6–39 km/h), as directed by the information display.

Note: Keep the steering wheel straight during the calibration process. If the steering wheel is in a turned position, the calibration pauses. The information display prompts you to drive straight forward to complete the calibration.

The information display shows a message during calibration and after calibration is complete

Note: For best results, do not calibrate the system at night.

Using Trailer Reverse Guidance

  1. Shift into reverse (R). Press the rear camera button to expand the menu.
  2. Press the trailer icon.
  3. Select the applicable trailer in the information display.
  4. When in trailer reverse guidance mode, you can see the camera view on the side your trailer is moving, or both sides when the trailer is straight behind you. When the views change with the trailer direction, it is called auto mode. For example, if you turn the trailer to the right, you see the right side of your vehicle and trailer. You can switch this view manually at any time by using the arrow keys. To return to auto mode, press the auto button.

Note: Auto mode is the default setting.

Use the view that helps you the most when reversing your vehicle and trailer.

FORD F-350 Super Duty (2019) - Using Trailer Reverse Guidance - 1

Normal rear view camera view. Use this feature when you want to see your trailer hitch or what behind your vehicle.

FORD F-350 Super Duty (2019) - Using Trailer Reverse Guidance - 2

Straight back-up mode. Use this feature when you want to keep your trailer completely in line truck. In this mode, a steering phic shows you which way to turn ring wheel to keep your trailer

Note: It may be helpful to shift your vehicle into drive (D), pull forward and straighten out the vehicle and trailer before engaging straight back-up mode.

Left and right arrows let you see other views regardless of your trailer angle. Use them to switch views manually.

Note: If you're using a fifth wheel or goose neck trailer, or if you have not set up the trailer reverse guidance system, auto view is not available.

To change your view, use the arrows. You can see the following views:

  • Full driver.
  • Partial driver.
    ·50/50.
  • Partial passenger.
    •Full passenger.

FORD F-350 Super Duty (2019) - Using Trailer Reverse Guidance - 3

Zoom. Use this feature to zoom in the camera view.

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Return. This feature takes you back to the 360-degree camera system and out of the trailer

reverse guidance feature.

FORD F-350 Super Duty (2019) - Using Trailer Reverse Guidance - 5

Auto. This feature returns you to auto view.

In addition to multiple view options, your touchscreen adds some features to give you more information. For example, after setting up a conventional trailer, the display shows a small top-view representation of your truck and trailer.

This representation shows two, different-colored lines: A black line shows you where your trailer is in relation to your vehicle. A white line gives you a projection of where your trailer may go based on your current steering wheel position

Note: When you move the steering wheel, the white line indicates where the trailer may go based on your steering wheel input.

When you turn your steering wheel to the left, the trailer moves to the right. When you turn your steering wheel to the right, the trailer moves to the left.

When you turn the steering wheel, a small representation shows you two zones to warn you of a possible jackknife condition. The view shows your truck and trailer position and provides visual feedback to help avoid a jackknife condition entirely.

The yellow zone warns you of a potential jackknife position. When you enter into this zone, it is recommended to put your vehicle back into drive (D) and pull forward. Moving forward helps put the truck and trailer back into an in-line position.

The red zone indicates that you need to put the truck into drive (D) and pull forward immediately.

Troubleshooting

Note: The system requires a clear view of the sticker placed on the trailer. You must keep the camera lens and sticker clean for the system to operate correctly.

Setup

The system is designed to be used with a wide variety of trailers. However, there are some trailers that do not have a proper surface and location to mount the sticker. These trailers are not supported. Attempts to place the sticker on a surface that does not meet the sticker placement requirement listed in Step 3 of the setup instruction, or entering inaccurate measurements to proceed through setup can result in improper system function.

Accurate measurements are critical to correct system function. If you need to check measurements or change them, you can access them through the trailer menus in the information display. Choose the option to change the sticker from the change trailer settings menu. It is not necessary to remove the sticker if you are just reviewing or changing measurements.

The following menu warnings or difficulties may occur during setup. Tips to resolve them are listed below.

Measurement A has reached maximum or minimum value:

  • The system is designed to work with drawbars that have a license plate to hitch ball center measurement of 9–16 in (229–406 mm) when installed. Do not attempt to use drawbars that have a length outside this range as system performance degrades and could cause improper system function.
  • Make sure that the measurement being made is the horizontal distance only from license plate and the hitch ball center. A straight line distance that includes any vertical rise or drop increases the measurement and makes it inaccurate. Inaccurate measurements degrade system performance and could cause improper system function. See step 4 of the setup instruction to review the measurement instructions.

Measurement B has reached maximum or minimum value:

  • Make sure you follow the sticker placement instruction in step 3 of the setup. Stickers placed outside the allowed zone adversely affect the system performance and could cause improper feature function.
  • Make sure that the measurement being made is the horizontal distance only from center of sticker to the hitch ball center. A straight line distance that includes any vertical rise or drop increases the measurement and causes an inaccurate value to be entered into the system. See step 4 of the setup for additional measurement instructions.

Measurement C has reached maximum or minimum value:

- Make sure you follow the sticker placement instructions in step 3 of the setup. Stickers placed outside the allowed zone adversely affect the system performance and could cause improper feature function. If you have met all the criteria for sticker placement and you see this message, the sticker is either too far below or too close to the camera to properly recognize the sticker. In order for the system to correctly operate, the sticker height must be lowered if you receive the minimum warning or the sticker height must be raised if you receive the maximum warning.

  • Only one sticker can be placed on the trailer for correct system function. The previous sticker must be removed or covered so only one sticker is visible to the camera.
  • Measurement B and C must be measured again if a new sticker is placed on the trailer.

Measurement D has reached maximum or minimum value:

- Make sure that the measurement being made is the horizontal distance only from tailgate to the center of the single axle or the center of all the axles on the trailer. See step 4 of the setup for additional measurement instructions. The system does not support trailer lengths outside the range allowed by the information display.

System is circling something beside the sticker or system cannot find the sticker:

  • Make sure the rear camera is clean and the sticker is clearly visible in the camera image. Clean the camera and sticker if necessary.
  • The camera system uses the entered measurements to help locate the sticker. Inaccurate sticker measurements degrade the system's ability to locate the sticker. Verify the measurements entered into the system are accurate.
  • Remove the incorrectly circled label or decal if possible.
  • If you cannot resolve the issue, a new sticker location should be tried. The new sticker location must meet the requirements noted in step 3 of the setup instructions. Only one sticker can be placed on the trailer for correct system function. The previous sticker must be removed or covered so only one sticker is visible to the camera.

Calibration

The system monitors various vehicle parameters to ensure your vehicle is being driven straight and the trailer straight behind your vehicle. Any steering input or trailer movement pauses the calibration.

For best results:

  • Use a long, straight and smooth road when attempting to calibrate.
  • Drive straight forward.
  • Drive between 4–24 mph (6–39 km/h).

System Operation

The following warnings or difficulties may occur during feature operation. Tips to resolve them are listed below.

The system is not available:

•The system relies on many sub-systems in your vehicle to correctly operate. If those sub-systems are not correctly operating, the system may not be available.

  • Low battery voltage is one condition which prevents the system from operating. Please make sure the battery is correctly charged if the system is not available.
  • You may need to drive your vehicle straight forward above 25 mph (40 km/h) before the system is available again.

- If the message still displays, take your vehicle to an authorized dealer for service.

Sticker lost:

- Check for the following if you receive the lost sticker message when using the system.

  • Stop your vehicle as soon as the message displays.
  • Make sure the sticker is visible in the rear view camera image.
  • Clean the sticker and camera to make sure they are unobstructed.
  • Remove any items that may be blocking the view of the sticker. Depending on your trailer configuration and any equipment mounted to your trailer, it is possible for the sticker to be blocked from the view of the camera as it rotates on the hitch ball, but not be blocked during setup. Remove the obstruction if possible. It may be necessary to

remove the sticker from its current location if the obstruction cannot be cleared. Place a new sticker that is visible to the camera in all positions of the trailer behind your vehicle.

- You can change your sticker location by going into the trailer menu, selecting trailer options, selecting change trailer settings and then selecting the change sticker option. The previous sticker must be removed. ONLY ONE STICKER SHOULD BE PLACED ON THE TRAILER FOR CORRECT SYSTEM FUNCTION.

- The camera system uses the entered measurements to help locate the sticker. Inaccurate measurements reduce the system's ability to locate the sticker. Check the measurements entered into the system are correct. Refer to the step 4 of trailer reverse guidance setup for instructions on measurements.

- You can change your measurement by going into the trailer menu, selecting trailer options, selecting change trailer setting and then selecting the change sticker option. Disregard the prompt to remove this sticker and continue to the next step if you only plan to update the measurements for the current sticker location.

System does not backup straight:

- Factors such as the drawbar connection to the hitch receiver, road camber, road grade and compliance in the trailer suspension can influence how straight the system is able to reverse your trailer when the wheel is not turned. You can compensate for the trailer drifting to the right or left by

slowly turning the wheel until the trailer is following your desired path and then holding the wheel in that position. If you would like to recalibrate the system for straight backing, you can do so with the following procedure.

- Go into the trailer menu, select trailer options, select change trailer setting and then select the change sticker option. Your saved measurements show. Do not change them, but continue to confirm measurements. Once you confirm the measurements, the system then prompts you to perform the calibration procedure.

Note: The system is designed to be used with the same trailer connection every time the trailer is chosen from the selection menu. Using a different drawbar or a different pin hole, on drawbars with more than one pin hole, when connecting the drawbar to your vehicle affects the trailer measurements. Take the measurements again and update if required.

TRAILER SWAY CONTROL (IF

EQUIPPED)

FORD F-350 Super Duty (2019) - EQUIPPED) - 1

WARNING: Turning off trailer sway vol increases the risk of loss of le control, serious injury or death.

Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.

Note: This feature does not prevent trailer sway, but reduces it once it begins.

Note: This feature cannot stop all trailers from swaying.

Note: In some cases, if vehicle speed is too high, the system may activate multiple times, gradually reducing vehicle speed.

This feature applies your vehicle brakes at individual wheels and, if necessary, reduces engine power. If the trailer begins to sway, the stability control light flashes and the message TRAILER SWAY REDUCE

SPEED appears in the information display. The first thing to do is slow your vehicle down, then pull safely to the side of the road and check for proper tongue load and trailer load distribution. See Load Carrying (page 265).

FORD F-350 Super Duty (2019) - RECOMMENDED TOWING WEIGHTS - 1

WARNING: You must use

the heavy-duty drawbar pin supplied with your vehicle when using the heavy-duty hitch. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.

Note: Vehicles with a heavy-duty hitch must use the drawbar pin stamped 21,000 LBS. You can obtain a replacement drawbar pin at your authorized dealer.

Note: Make sure to take into consideration trailer frontal area. Do not exceed 60 ft ^2 (5.6 m ^2 ) trailer frontal area for conventional trailers. Do not exceed 75 ft ^2 (6.9 m ^2 ) trailer frontal area for fifth wheel and gooseneck trailers.

Note: Exceeding this limitation may significantly reduce the performance of your towing vehicle. Selecting a trailer with a low aerodynamic drag and rounded front design helps optimize performance and fuel economy.

Note: For high altitude operation, reduce the gross combined weight by 2% per 1,000 ft (300 m) starting at the 1,000 ft (300 m) elevation point.

Note: Certain states require electric trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as your vehicle's electrical system may not include the wiring connector needed to use electric trailer brakes.

Your vehicle may tow a trailer provided the maximum trailer weight is less than or equal to the maximum trailer weight calculated using the formula following the chart.

Pickup and box delete
Rear axle ratioMaximum Engine Vehicle GCWR
F-2506.2L gas3.7319,500 lb (8,845 kg)
4.3022,000 lb (9,979 kg)
3.31, 3.556.7L23,500 lb (10,660 kg)
6.7L diesel^1 3.31, 3.5525,700 lb (11,657 kg)
F-350 single rear wheel6.2L gas3.7319,500 lb (8,845 kg)
4.3023,000 lb (10,433 kg)
3.31, 3.556.7L28,700 lb (13,018 kg)
F-350 dual rear wheel6.2L gas3.7320,000 lb (9,072 kg)
4.3023,500 lb (10,660 kg)
6.7L diesel3.5536,000 lb (16,329 kg)
4.1040,000 lb (18,144 kg)
6.7L dieselF-4 4.3042,800 lb (19,414 kg)

^1 Trailer Tow Package.

Chassis cab
EngineVehicleRear axle ratioMaximum GCWR
F-350 single rear wheel6.2L gas3.7319,500 lb (8,845 kg)
4.3023,000 lb (10,433 kg)
6.7L diesel3.7326,500 lb (12,020 kg)
F-350 dual rear wheel6.2L gas3.7320,000 lb (9,072 kg)
4.3023,500 lb (10,660 kg)
6.7L diesel3.7331,000 lb (14,062 kg)
4.1032,000 lb (14,515 kg)
F-450 dual rear wheel4.886.8L gas28,000 lb (12,701 kg)
6.7L diesel4.1032,000 lb (14,515 kg)
4.3034,500 lb (15,649 kg) ^1
F-550 dual rear wheel (17500/ 18000 lb GVWR)6.8L gas4.8828,000 lb (12,701 kg)
6.7L diesel4.1032,000 lb (14,515 kg)
4.3035,000 lb (15,876 kg)
F-550 dual rear wheel (19000/19500 lb GVWR)6.8L gas4.8828,000 lb (12,701 kg)
6.7L diesel4.8832,000 lb (14,515 kg)
4.8840,000 lb (18,144 kg) ^1

^1 Requires optional GCWR Package.

Calculating the Maximum Loaded Trailer Weight for Your Vehicle

  1. Start with the gross combined weight rating for your vehicle model and axle ratio. See the previous chart.
  2. Subtract all of the following that apply to your vehicle:

  3. Vehicle curb weight.

  4. Hitch hardware weight, such as a draw bar, ball, locks or weight distributing hardware.
  5. Driver weight.
  6. Passenger(s) weight.

  7. Payload, cargo and luggage weight.
    • Aftermarket equipment weight.

This equals the maximum loaded trailer weight for this combination.

Note: The trailer tongue load is considered part of the payload for your vehicle. Reduce the total payload by the final trailer tongue weight.

Note: Consult an authorized dealer to determine the maximum trailer weight allowed for your vehicle if you are not sure.

For additional information on trailer weights, reference the RV & Trailer Towing Guide available at your authorized dealer, or online.

RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/Website

ESSENTIAL TOWING CHECKS

FORD F-350 Super Duty (2019) - ESSENTIAL TOWING CHECKS - 1

WARNING: Do not exceed the num vertical load on the tow ball. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.

Follow these guidelines for safe towing:

- Do not tow a trailer until you drive your vehicle at least 1,000 mi (1,600 km).

- Consult your local motor vehicle laws for towing a trailer.

• See the instructions included with towing accessories for the proper installation and adjustment specifications.

•Service your vehicle more frequently if you tow a trailer. See your scheduled maintenance information. See Scheduled Maintenance (page 579).

- If you use a rental trailer, follow the instructions the rental agency gives you.

See Load Limits in the Load Carrying chapter for load specification terms found on the tire label and Safety Compliance label and instructions on calculating your vehicle's load.

Vehicles with a diesel engine have an engine braking feature. See General Information (page 223).

Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight.

Some vehicles will have the ability to modify trailer towing features. See General Information (page 111).

Trailer Towing Connector

FORD F-350 Super Duty (2019) - Trailer Towing Connector - 1

text_image RH STOP/TURN RUNNING LAMPS LH STOP/TURN ELECTRIC BRAKES BACKUP LAMPS GROUND RUNNING LAMPS LEFT STOP/TURN RIGHT STOP/TURN

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When attaching the trailer wiring connector to your vehicle, only use a proper fitting connector that works with the vehicle and trailer functions. Some seven-position connectors may have the SAE J2863 logo, which confirms that it is the proper wiring connector and works correctly with your vehicle.

FunctionColor
Left turn signal and stop lamp
Ground (-)White
Electric brakesBlue
GreenRight turn signal and stop lamp
Battery (+)Orange
Running lightsBrown
Reverse lightsGrey

Note: If your vehicle is equipped with a factory brake controller, the Battery (+) Orange wire is powered when you start the engine and you apply the brakes at least once when a trailer with brake lamps is connected. If your vehicle is not equipped with a factory brake controller, relays control the system and it becomes active when you power on your vehicle.

Dynamic Hitching Using the Rear View Camera System

Note: Active guidelines and fixed guidelines are only available when the transmission is in reverse (R).

Use the centerline (B) guideline to assist you in setting your steering wheel properly to help align the trailer hitch and tongue.

FORD F-350 Super Duty (2019) - Dynamic Hitching Using the Rear View Camera System - 1

text_image A B C D E F

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Active guidelines.A

Centerline.B

Fixed guideline: Green zone.C

Fixed guideline: Yellow zone.D

Fixed guideline: Red zone.E

Rear bumper.F

Fixed guidelines are always shown in the display, but the active guidelines only display when the steering wheel is turned. To use active guidelines, turn the steering wheel to point the guidelines toward an intended path. If the steering wheel position is changed while reversing, your vehicle might deviate from the original intended path.

The active guidelines fade in and out depending on the steering wheel position. The active guidelines are not shown when the steering wheel position is straight.

Always use caution while reversing. Objects in the red zone are closest to your vehicle and objects in the green zone are farther away. Objects are getting closer to your vehicle as they move from the green zone to the yellow or red zones. Use the side view mirrors and rear view mirror to get better coverage on both sides and rear of your vehicle.

Refer to the Rear View Camera section for additional information. See Rear View Camera (page 234).

Hitches

Note: On pick-up trucks, the trailer hitch provided on this vehicle enhances crash protection for the fuel system. Do not remove!

Note: Do not cut, drill, weld or modify trailer hitches. Modifying trailer hitches can reduce hitch rating.

Do not use a hitch that either clamps onto the bumper or attaches to the axle. You must distribute the load in your trailer so that 10-15% for conventional towing or 15-25% for fifth wheel towing of the total weight of the trailer is on the tongue.

Hitch Components (If Equipped)

The following components are required. Some are provided in certain vehicles.

  • A trailer hitch with a 3 inch receiver and 5/8 inch hitch pin rated to tow up to 21,000 lb (9,525 kg).
  • A hitch pin sleeve stored in the glove box to be used when mounting the 3 inch drawbar.
  • A cotter pin to help keep the hitch pin in place.

Installing a 3 Inch Drawbar with 3/4 Inch Pin Hole
FORD F-350 Super Duty (2019) - Hitch Components (If Equipped) - 1

The pin sleeve should be inserted in the 3/4 inch pin hole of the 3 inch drawbar.

FORD F-350 Super Duty (2019) - Hitch Components (If Equipped) - 2

natural_image Close-up of a mechanical component with a black rectangular block inserted, showing a directional arrow (no text or symbols visible)

E247902

Remove reducers before inserting the 3 inch drawbar. Insert the drawbar into hitch receiver.

Towing

FORD F-350 Super Duty (2019) - Towing - 1

natural_image Mechanical component assembly diagrams showing two views of a mechanical assembly with no visible text or symbols

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Put the 5/8 inch hitch pin through pin hole. Place the cotter pin around the neck of hitch pin.

Weight-distributing Hitches

FORD F-350 Super Duty (2019) - Weight-distributing Hitches - 1

WARNING: Do not adjust the bars so that your vehicle's rear ber is higher than before attaching ailer. Doing so will defeat the ion of the weight-distributing hitch, may cause unpredictable ing, and could result in serious nal injury.

When hooking-up a trailer using a weight-distributing hitch, always use the following procedure:

  1. Park the loaded vehicle, without the trailer, on a level surface.

  2. Measure the height to the top of your vehicle's front wheel opening on the fender. This is H1.

  3. Attach the loaded trailer to your vehicle without the weight-distributing bars connected.
  4. Measure the height to the top of your vehicle's front wheel opening on the fender a second time. This is H2.
  5. Install and adjust the tension in the weight-distributing bars so that the height of your vehicle's front wheel opening on the fender is approximately halfway between H1 and H2.
  6. Check that the trailer is level or slightly nose down toward your vehicle. If not, adjust the ball height accordingly and repeat Steps 2-6.

Once the trailer is level or slightly nose down toward the vehicle:

  • Lock the bar tension adjuster in place.
  • Check that the trailer tongue securely attaches and locks onto the hitch.
    • Install safety chains, lighting, and trailer brake controls as required by law or the trailer manufacturer.

Fifth-wheel Trailer Hitch (If Equipped)

Note: The mounting pads in the bed are specifically designed for certain fifth-wheel trailer hitches and gooseneck ball hitches. Do not use these mounting pads for other purposes.

Note: Contact an authorized dealer to purchase gooseneck and fifth-wheel hitches that are compatible with your vehicle.

Your vehicle may be equipped with a fifth-wheel prep package. This package enables your vehicle to accept certain fifth-wheel trailer hitches and gooseneck ball hitches. The fifth-wheel trailer hitch attaches to the four mounting pads in the pick-up bed. An optional 7-pin trailer wiring connector may be in the bed as well. The gooseneck ball hitch is a separate mounting pad from the fifth-wheel hitch, located in the center of the bed.

Shorter pick-up boxes, such as the 6½-foot box on the F-250 and F-350, provide less clearance between the cab and the fifth-wheel and gooseneck trailer compared to longer box pick-ups, such as an 8-foot box on the F-250 or F-350. When selecting a trailer and tow vehicle, it is critical to check that this combination provides clearance between the front of the trailer and tow vehicle for turns up to 90 degrees. Failure to follow this recommendation could result in the trailer contacting the cab of the tow vehicle during tight turns that are typical during low-speed parking and turning maneuvers. This contact could result in damage to the trailer and tow vehicle.

Safety Chains

Note: Do not attach safety chains to the bumper. Always connect the safety chains to the frame or hook retainers of your trailer hitch.

Install trailer safety chains to the trailer hitch as recommended by the manufacturer. Cross the chains under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground.

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If the trailer safety chain hook has a latch, make sure the latch is fully closed.

Note: If you install the hook with the latch facing toward the rear of your vehicle, you may not be able to fully close the safety chain hook latch. If this occurs, install the hook with the latch facing toward the front of your vehicle.

Trailer Brakes

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WARNING: Do not connect a 's hydraulic brake system directly for vehicle's brake system. Your role may not have enough braking and your chances of having a one on greatly increase.

Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer's specifications. The trailer brakes must meet local and federal regulations.

The rating for the tow vehicle's braking system operation is at the gross vehicle weight rating, not the gross combined weight rating.

Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 lb (680 kg) when loaded.

Integrated Trailer Brake Controller (If Equipped)

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WARNING: The anti-lock brake system does not control the trailer brakes.

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WARNING: Use the integrated trailer brake controller to properly adjust the trailer brakes and check all connections before towing a trailer. Failure to follow this instruction could result in the loss of control of your vehicle, personal injury or death.

Note: The integrated Ford brake controller is compatible with trailers equipped with electric-actuated drum brakes and electric-over hydraulic brake systems.

Note: The integrated Ford brake controller does not control hydraulic surge-style brakes.

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When used properly, the trailer brake controller assists in smooth and effective trailer braking by powering the trailer's electric or electric-over-hydraulic brakes with a proportional output based on the towing vehicle's brake pressure.

You can adjust the amount of initial trailer brake output by selecting one of three settings through the message center.

Ford has tested the trailer brake controller to be compatible with several major brands of electric-over-hydraulic trailer brakes. Contact an authorized dealer for information on which brands you can use.

The controller user interface consists of the following:

A: + and - (Gain adjustment buttons): Pressing these buttons adjusts the controller's power output to the trailer brakes in 0.5 increments. You can increase the gain setting to 10.0 (maximum trailer braking) or decrease it to 0 (no trailer braking). Pressing and holding a button raises or lowers the setting continuously. The gain setting displays in the message center as follows: TBC GAIN = XX.X.

B: Manual control lever: Slide the control lever to the left to switch on the trailer's electric brakes independent of the tow vehicle's. See the following Procedure for adjusting gain section for instructions on proper use of this feature. If you use the manual control while the brake is also applied, the greater of the two inputs determines the power sent to the trailer brakes.

- Stop lamps: Using the manual control lever lights both the trailer brake lamps and your vehicle brake lamps.

Trailer brake control messages appear in the information display as follows:

·TBC GAIN = XX.X NO TRAILER:

Shows the current gain setting.

·TBC GAIN = XX.X OUTPUT=///

//: Displays when braking. The bars indicate the amount of power going to the trailer brakes.

- TRAILER CONNECTED: Displays when the system senses a correct trailer wiring connection.

- TRAILER DISCONNECTED: Displays when the system senses a trailer disconnection.

Procedure for Setting Trailer Brake Controller Effort

Choose either the electric option for trailers with electromagnetic drum brakes, or the electric over hydraulic option for trailers with these brake systems.

Trailer Brake Effort Setting

The trailer brake controller allows the user to customize how aggressively the trailer brakes engage. The default value is the low setting and is the recommended setting for most trailers. If your trailer's brakes require more initial voltage, or if you prefer more aggressive trailer braking, then select either the medium or the high setting.

Procedure for Setting Trailer Brake Controller Mode

Choose the low, medium or high setting for the required initial trailer brake output.

Procedure for Adjusting Gain

Note: Only perform this procedure in a traffic-free environment at speeds of approximately 20–25 mph (30–40 km/h).

The gain setting adjusts the trailer brake controller for the specific towing condition. You should change the setting as towing conditions change. Changes to towing conditions include trailer load, vehicle load, road conditions and weather.

The gain should be set to provide the maximum trailer braking assistance while making sure the trailer wheels do not lock when using the brakes. Locked trailer wheels may lead to trailer instability.

  1. Make sure the trailer brakes are in good working condition, functioning normally and properly adjusted. See your trailer dealer if necessary.
  2. Hook up the trailer and make the electrical connections according to the trailer manufacturer's instructions.

  3. When you plug in a trailer with electric or electric-over-hydraulic brakes, a confirmation message appears in the information display.

  4. Use the gain adjustment (+ and -) buttons to increase or decrease the gain setting to the desired starting point. A gain setting of 6.0 is a good starting point for heavier loads.
  5. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and squeeze the manual control lever completely.
  6. If the trailer wheels lock up, indicated by squealing tires, reduce the gain setting. If the trailer wheels turn freely, increase the gain setting. Repeat Steps 5 and 6 until the gain setting is at a point just below trailer wheel lock-up. If towing a heavier trailer, trailer wheel lock-up may not be attainable even with the maximum gain setting of 10.

Information Display Warning Messages

Note: An authorized dealer can diagnose the trailer brake controller to determine exactly which trailer fault has occurred. However, your Ford warranty does not cover this diagnosis if the fault is with the trailer.

TRAILER BRAKE MODULE FAULT

Displays in response to faults sensed by the trailer brake controller, accompanied by a single tone. If this message appears, contact an authorized dealer as soon as possible for diagnosis and repair. The controller may still function, but with degraded performance.

WIRING FAULT ON TRAILER

Displays when there is a short circuit on the electric brake output wire.

If this message displays, with no trailer connected, the problem is with your vehicle wiring or trailer brake controller. Contact an authorized dealer.

If the message only displays with a trailer connected, the problem is with the trailer wiring. Consult your trailer dealer for assistance. This can be a short to ground (such as a chaffed wire), short to voltage (such as a pulled pin on trailer emergency breakaway battery) or the trailer brakes may be drawing too much current.

Points to Remember

Note: Do not attempt removal of the trailer brake controller without consulting the Workshop Manual. Damage to the unit may result.

  • Adjust gain setting before using the trailer brake controller.
  • Adjust gain setting, using the procedure above, whenever road, weather, trailer or vehicle loading conditions change from when the gain was initially set.
  • Only use the manual control lever for proper adjustment of the gain during trailer setup. Misuse, such as application during trailer sway, could cause instability of trailer or tow vehicle.
  • Avoid towing in adverse weather conditions. The trailer brake controller does not provide anti-lock control of the trailer wheels. Trailer wheels can lock up on slippery surfaces, resulting in reduced stability of trailer and tow vehicle.
  • The trailer brake controller is equipped with a feature that reduces output at vehicle speeds below 11 mph (18 km/h) so trailer and vehicle braking is not jerky or harsh. This feature is only active when applying the brakes using your vehicle's brake pedal, not the controller.

•The controller interacts with the brake control system and powertrain control system of your vehicle to provide the best performance on different road conditions.
-Your vehicle's brake system and the trailer brake system work independently of each other. Changing the gain setting on the controller does not affect the operation of your vehicle's brakes.
- When you switch the engine off, the controller output is disabled and the display and module shut down.

Trailer Lamps

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WARNING: Never connect any or lamp wiring to the vehicle's tail wiring; this may damage the critical system resulting in fire. Contact authorized dealer as soon as able for assistance in proper trailer wiring installation. Additional critical equipment may be required.

Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working.

Before Towing a Trailer

Practice turning, stopping and backing up to get the feel of your vehicle-trailer combination before starting on a trip. When turning, make wider turns so the trailer wheels clear curbs and other obstacles.

When Towing a Trailer

- Check your hitch, electrical connections and trailer wheel lug nuts thoroughly after you have traveled 50 mi (80 km).

- Do not drive faster than 70 mph (113 km/h) during the first 500 mi (800 km).

- Do not make full-throttle starts.

- When stopped in congested or heavy traffic during hot weather, place the gearshift in park (P) to aid engine and transmission cooling and to help A/C performance.

- Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades.

- Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective.

- If your transmission is equipped with a Grade Assist or Tow/Haul feature, use this feature when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling.

- If your vehicle is equipped with Adaptive Steering and you have enabled Tow/Haul, the Adaptive Steering system adjusts the steering response to match your vehicle's load. The system reduces vehicle sensitivity to steering inputs at higher vehicle speeds while it maintains the ease of parking and maneuverability at low speeds.

- If your vehicle is equipped with AdvanceTrac with RSC, this system may turn on during typical cornering maneuvers with a heavily loaded trailer. This is normal. Turning the corner at a slower speed while towing may reduce this tendency.

- If you are towing a trailer frequently in hot weather, hilly conditions, at the gross combined weight rating (or any combination of these factors), consider refilling your rear axle with synthetic gear lubricant (if the axle is not already filled with it).

- Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually.

- Avoid parking on a grade. However, if you must park on a grade:

  1. Turn the steering wheel to point your vehicle tires away from traffic flow.

  2. Set your vehicle parking brake.

  3. Place the transmission in park (P).

  4. Place wheel chocks in front and back of the trailer wheels. (Chocks not included with vehicle.)

Your vehicle may be equipped with a temporary or conventional spare tire. A "temporary" spare tire is different in size (diameter or width), tread-type (All-Season or All Terrain) or is from a different manufacturer than the road tires on your vehicle. Consult information on the tire label or Safety Compliance label for limitations when using.

Launching or Retrieving a Boat or Personal Watercraft (PWC)

Note: Disconnect the wiring to the trailer before backing the trailer into the water.

Note: Reconnect the wiring to the trailer after you remove the trailer from the water.

When backing down a ramp during boat launching or retrieval:

  • Do not allow the static water level to rise above the bottom edge of the rear bumper.
  • Do not allow waves to break higher than 6 in (15 cm) above the bottom edge of the rear bumper.

Exceeding these limits may allow water to enter vehicle components:

- Causing internal damage to the components.

- Affecting driveability, emissions, and reliability.

Replace the rear axle lubricant anytime the rear axle has been submerged in water. Water may have contaminated the rear axle lubricant, which is not normally checked or changed unless a leak is suspected or other axle repair is required.

TOWING THE VEHICLE ON FOUR WHEELS

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WARNING: If your vehicle has a steering wheel lock make sure the ignition is in the accessory or on position when being towed.

Emergency Towing

If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions:

- Your vehicle is facing forward for towing in a forward direction.

- Place the transmission in neutral (N). If you cannot move the transmission into neutral (N), you may need to override it. See Transmission (page 206).

• Maximum speed is 35 mph (56 km/h).

• Maximum distance is 50 mi (80 km).

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WARNING: If your vehicle has a long wheel lock make sure the position is in the accessory or on position being towed.

Recreational Towing

Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering your vehicle. See Climate Control (page 144).

Follow these guidelines if you have a need for recreational towing, such as towing your vehicle behind a motorhome. We have designed these guidelines to prevent damage to your transmission.

Two-wheel Drive Vehicles

Do not tow your vehicle with any wheels on the ground, as vehicle or transmission damage may occur. It is recommended to tow your vehicle with all four (4) wheels off the ground, such as when using a car-hauling trailer. Otherwise, you cannot tow your vehicle.

Four-wheel Drive Vehicles Equipped with a Manual-shift Transfer Case

  1. Put the transmission in neutral (N).
  2. Put the transfer case in neutral (N).
  3. Put the hub locks in the FREE position. Always make sure that both hub locks are set to the same position.

Four-wheel Drive Vehicles Equipped with an Electronic-shift Transfer Case

Only tow a four-wheel drive vehicle that has an electronic-shift transfer case with all wheels on the ground. To do this, place the transfer case in its neutral position and engage the four-wheel-down towing feature.

Perform the steps in the following section after positioning your vehicle behind the tow vehicle and properly securing them together.

Note: Make sure you properly secure your vehicle to the tow vehicle.

Four-wheel-down Towing

  1. Put the ignition in the on position, but do not start the engine. If your vehicle has an ignition key, turn the key to on. If your vehicle has intelligent access, press the engine START/STOP button once without pressing the brake pedal.
  2. Press and hold the brake pedal.
  3. Rotate the four-wheel drive switch to 2H.
  4. Shift the transmission to neutral (N).
  5. Rotate the four-wheel drive switch from 2H to 4L and back to 2H five times within seven seconds.

Note: If completed successfully, the information display shows a message indicating that your vehicle is safe to tow with all wheels on the ground.

Note: If you do not see the message in the display, you must perform the procedure again from the beginning.

Note: You may hear an audible noise as the transfer case shifts into its neutral position. This is normal.

  1. Leave the transmission in neutral (N) and turn the ignition as far as it will go toward the off position (it will not turn fully off when the transmission is in neutral). If your vehicle has an ignition key, you must leave the key in the ignition while towing. To lock and unlock your vehicle, use the keyless entry keypad or extra set of keys. If your vehicle has intelligent access, press the engine START/STOP button once without pressing the brake pedal. You do not need to leave your keys in the vehicle. You can lock and unlock your vehicle as you normally do.

  2. Release the brake pedal.

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WARNING: Do not disconnect the battery during recreational towing. It prevents the transfer case from shifting properly and may cause the vehicle to roll, even if the transmission is in park (P).

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WARNING: Shifting the transfer case to its neutral position for recreational towing may cause the vehicle to roll, even if the transmission is in park (P). It may injure the driver and others. Make sure you press the foot brake and the vehicle is in a secure, safe position when you shift to neutral (N).

Note: Failing to put the transfer case in its neutral position while towing with all four wheels on the ground will damage vehicle components.

Note: You can check four-wheel-down towing status at any time by opening the driver's door or turning the ignition to the accessory or on position and verifying a message displays in the cluster.

To exit four-wheel-down towing and return the transfer case to its 2H position:

  1. With your vehicle still properly secured to the tow vehicle, put the ignition in the on position, but do not start the engine. If your vehicle has an ignition key, switch the key to on. If your vehicle has intelligent access, press the engine START/STOP button once without pressing the brake pedal.
  2. Press and hold the brake pedal.
  3. Shift the transmission out of neutral (N) and into any other gear.
  4. Release the brake pedal.

Note: If completed successfully, the 2H indicator light illuminates and a confirmation message displays in the instrument cluster.

Note: If the indicator light and message do not display, you must perform the procedure again from the beginning.

Note: You may hear an audible noise as the transfer case shifts out of its neutral position. This is normal.

Note: If a message displays in the instrument cluster stating there is a shift delay, transfer case gear tooth blockage may be present. See Resolving the Shift Delay Issue after this section.

  1. Apply the parking brake and disconnect the vehicle from the tow vehicle.
  2. Release the parking brake, start the engine and shift the transmission to drive (D) to make sure the transfer case is out of neutral (N).

  3. If the transfer case does not successfully shift out of neutral (N), set the parking brake until you can have your vehicle serviced.

Resolving the Shift Delay Issue

If the instrument cluster displays a shift delay message, See Information

Messages (page 127). You need to perform the following steps:

  1. Press and hold the brake pedal.
  2. Put the transmission into neutral (N), and then start the engine.
  3. With the engine running, shift the transmission to drive (D) and let the vehicle roll forward, up to 3 ft (1 m). You may hear an audible noise as the transfer case shifts out of its neutral position. This is normal.
  4. When the issue is resolved, the instrument cluster displays a message stating neutral tow is disabled.

BREAKING-IN

You need to break in new tires for approximately 300 mi (480 km). During this time, your vehicle may exhibit some unusual driving characteristics.

Avoid driving too fast during the first 1,000 mi (1,600 km). Vary your speed frequently and change up through the gears early. Do not labor the engine.

Drive your new vehicle at least 1,000 mi (1,600 km) before towing a trailer. Make sure you use the specified engine oil. See Capacities and Specifications (page 425).

Do not add friction modifier compounds or special break-in oils during the first few thousand miles (kilometers) of operation. These additives may prevent piston ring seating.

ECONOMICAL DRIVING

Your fuel economy is affected by several things, such as how you drive, the conditions you drive under, and how you maintain your vehicle.

You may improve your fuel economy by keeping these things in mind:

- Accelerate and slow down in a smooth, moderate fashion.

- Drive at steady speeds without stopping.

- Anticipate stops; slowing down may eliminate the need to stop.

- Combine errands and minimize stop-and-go driving.

- Close the windows for high-speed driving.

- Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15% less fuel than traveling at 65 mph [105 km/h]).

- Keep the tires properly inflated and use only the recommended size.

- Use the recommended engine oil.

- Perform all regularly scheduled maintenance.

Avoid these actions; they reduce your fuel economy:

- Sudden accelerations or hard accelerations.

- Revving the engine before turning it off.

- Idle for periods longer than one minute.

•Warm up your vehicle on cold mornings.

- Use the air conditioner or front defroster.

- Use the speed control in hilly terrain.

- Rest your foot on the brake pedal while driving.

- Drive a heavily loaded vehicle or tow a trailer.

- Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kilogram] of weight carried).

- Driving with the wheels out of alignment.

Conditions

- Heavily loading a vehicle or towing a trailer may reduce fuel economy at any speed.

- Adding certain accessories to your vehicle (for example bug deflectors, rollbars, light bars, running boards, ski racks or luggage racks) may reduce fuel economy.

- To maximize the fuel economy, drive with the tonneau cover installed (if equipped).

- Using fuel blended with alcohol may lower fuel economy.

  • Fuel economy may decrease with lower temperatures during the first 5–10 mi (12–16 km) of driving.
  • Driving on flat terrain offers improved fuel economy as compared to driving on hilly terrain.
    • Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal.
  • Four-wheel-drive operation (if equipped) is less fuel efficient than two-wheel-drive operation.
  • Close the windows for high-speed driving.

DRIVING THROUGH WATER

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WARNING: Do not drive through ng or deep water as you may lose ol of your vehicle.

Note: Driving through standing water can cause vehicle damage.

Note: Engine damage can occur if water enters the air filter.

Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the wheel hubs.

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When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so:

• Lightly press the brake pedal to dry the brakes and to check that they work.
- Check that the horn works.
- Check that the exterior lights work.
- Turn the steering wheel to check that the steering power assist works.

FLOOR MATS

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WARNING: Use a floor mat ned to fit the footwell of your le that does not obstruct the pedal Failure to follow this instruction I result in the loss of control of your le, personal injury or death.

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WARNING: Pedals that cannot be freely can cause loss of vehicle vol and increase the risk of serious anal injury.

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WARNING: Secure the floor mat th retention devices so that it pt slip out of position and interfere the pedals. Failure to follow this action could result in the loss of ol of your vehicle, personal injury or n.

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WARNING: Do not place ional floor mats or any other ing on top of the original floor mats. could result in the floor mat ering with the operation of the ls. Failure to follow this instruction l result in the loss of control of your le, personal injury or death.

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WARNING: Always make sure that objects cannot fall into the driver foot well while your vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control.

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To install the floor mats, position the floor mat eyelet over the retention post and press down to lock in position.

To remove the floor mat, reverse the installation procedure.

Note: Regularly check the floor mats to make sure they are secure.

SNOWPLOWING

Ford recommends that the Super Duty F-Series used for snow removal include the snowplow package option.

Installing the Snowplow

Weight limits and guidelines for selecting and installing the snowplow are in the Ford Truck Body Builders Layout Book, snowplow section, found at www.fleet.ford.com/truckbbas. A typical installation affects the following:

- Certification to government safety laws such as occupant protection and airbag deployment, braking, and lighting. Look for an Alterer's Label on the vehicle from the snowplow installer certifying that the installation meets all applicable Federal Motor Vehicle Safety Standards (FMVSS).

- The Total Accessory Reserve Capacity (TARC) is on the lower right side of the vehicle's Safety Compliance Certification Label. This applies to Ford-completed vehicles of 10,000 lb (4,536 kg) GVWR or less. This is the weight of permanently-attached auxiliary equipment, such as snowplow frame-mounting hardware, that can be added to the vehicle and satisfy Ford compliance certification to FMVSS. Exceeding this weight may require the auxiliary equipment installer additional safety certification responsibility. The Front Accessory Reserve Capacity (FARC) is for customer convenience.

- Rear ballast weight behind the rear axle may be required to prevent exceeding the FGAWR, and provide front-to-rear weight balance for proper braking and steering.

- Front wheel toe may require re-adjustment to prevent premature uneven tire wear. Specifications are in the Ford Workshop Manual.

- Headlight aim may require re-adjustment.

- The tire air pressures recommended for general driving are on the vehicle's Safety Certification Label. The maximum cold inflation pressure for the tire and associated load rating is on the tire sidewall. Tire air pressure may require re-adjustment within these pressure limits to accommodate the additional weight of the snowplow installation.

•Federal and some local regulations require additional exterior lamps for snowplow-equipped vehicles. Consult your authorized dealer for additional information.

Operating the Vehicle with the Snowplow Attached

Note: Do not use your vehicle for snow removal until you have driven at least 500 mi (800 km).

Ford recommends vehicle speed does not exceed 45 mph (72 km/h) when snowplowing.

The attached snowplow blade restricts airflow to the radiator, and may cause the engine to run at a higher temperature: Attention to engine temperature is especially important when outside temperatures are above freezing. Angle the blade to maximize airflow to the radiator and monitor engine temperature to determine whether a left or right angle provides the best performance.

Follow the severe duty schedule in your Scheduled Maintenance information for engine oil and transmission fluid change intervals.

Snowplowing with your Airbag Equipped Vehicle

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WARNING: Do not attempt to use, repair, or modify the airbag elemental restraint system (SRS) orses. Contact an authorized dealer.

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WARNING: Additional equipment sample snowplow equipment may act the performance of the airbagors increasing the risk of injury. We refer to the Body Builders Layout for instructions about the appropriate installation of additional instrument.

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WARNING: All occupants of the le, including the driver, should vs properly wear their seatbelt, even provided with an airbag emental restraint system (SRS).

Your vehicle is equipped with a driver and passenger airbag supplemental restraint system. The supplemental restraint system will activate in certain frontal and offset frontal collisions when the vehicle sustains sufficient frontal deceleration.

Careless or high speed driving while plowing snow that results in sufficient vehicle decelerations can deploy the airbags. Such driving also increases the risk of accidents.

Never remove or defeat the tripping mechanisms designed into the snow removal equipment by its manufacturer. Doing so may cause damage to the vehicle and the snow removal equipment as well as possible airbag deployment.

Engine temperature while plowing

When driving with a plow, your engine may run at a higher temperature than normal because the attached snowplow blade will restrict airflow to the radiator.

  • If you are driving more than 15 mi (24 km) at temperatures above freezing, angle the plow blade either full left or full right to provide maximum airflow to the radiator.
  • If you are driving less than 15 mi (24 km) at speeds up to 45 mph (72 km/h) in cold weather, you will not need to worry about blade position to provide maximum airflow.

Transmission operation while plowing

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WARNING: Do not spin the wheels at over 34 mph (55 km/h). The tires may fail and injure a passenger or bystander.

  • Shift transfer case to 4L (4WD Low) when plowing in small areas at speeds below 5 mph (8 km/h).
  • Shift transfer case to 4H (4WD High) when plowing larger areas or light snow at higher speeds. Do not exceed 15 mph (24 km/h).
  • Do not shift the transmission from a forward gear to R (Reverse) until the engine is at idle and the wheels have stopped.

ROADSIDE ASSISTANCE

Vehicles Sold in the United States: Getting Roadside Assistance

To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty.

The service is available:

  • 24 hours a day, seven days a week.
  • For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio.

Roadside Assistance covers:

- A flat tire change with a good spare (except vehicles supplied with a tire inflation kit).

- Battery jump start.

- Lock-out assistance (key replacement cost is the customer's responsibility).

- Fuel delivery — independent service contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gal (8 L) of gasoline or 5 gal (20 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.

- Winch out — available within 100 ft (30 m) of a paved or county maintained road, no recoveries.

• Towing — independent service contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 mi (56 km) of the disablement location or to the nearest authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km).

- Roadside Assistance includes up to \$200 for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services.

Vehicles Sold in the United States: Using Roadside Assistance

Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is in the owner's information portfolio in the glove compartment.

United States vehicle customers who require Roadside Assistance, call 1-800-241-3673.

If you need to arrange roadside assistance for yourself, Ford Motor Company reimburses a reasonable amount for towing to the nearest dealership within 35 mi (56 km). To obtain reimbursement information, United States vehicle customers call 1-800-241-3673. Customers need to submit their original receipts.

Vehicles Sold in Canada: Getting Roadside Assistance

To fully assist you should you have a vehicle concern, Ford Motor Company of Canada, Limited offers a complimentary roadside assistance program. This program is eligible within Canada or the continental United States.

The service is available 24 hours a day, seven days a week.

This program is separate from the New Vehicle Limited Warranty, but the coverage is concurrent with the powertrain coverage period of your vehicle. Canadian roadside coverage and benefits may differ from the U.S. coverage.

If you require more information, please call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca.

HAZARD FLASHERS

Note: The hazard flashers operate when the ignition is in any position, or if the key is not in the ignition. If used when the vehicle is not running, the battery loses charge. As a result, there may be insufficient power to restart your vehicle.

FORD F-350 Super Duty (2019) - HAZARD FLASHERS - 1

The flasher control is on the instrument panel. Use your hazard flashers when your

vehicle is creating a safety hazard for other motorists.

- Press the flasher control and all front and rear direction indicators flash.

- Press the button again to switch them off.

FIRE EXTINGUISHER (IFEQUIPPED)

Every month you should visually inspect it and verify that the indicator and the canister show no damage, the trigger is in good operating condition, and there is no obstruction to removing the extinguisher.

Maintenance of the fire extinguisher is the responsibility of the owner. The operating instructions are on the fire extinguisher. When replacing, make sure the new fire extinguisher is of type dry powder ABC.

Note: Before use, remove the transparent plastic packaging to prevent obstruction.

Note: Make sure you regularly check the expiration date on the fire extinguisher.

WARNING TRIANGLE (IFEQUIPPED)

You can stow the warning triangle in the rear load floor storage compartment.

FUEL SHUTOFF

FORD F-350 Super Duty (2019) - FUEL SHUTOFF - 1

WARNING: If your vehicle has involved in a crash, have the fuel m checked. Failure to follow this ction could result in fire, personal or death.

Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once the vehicle determines the systems are safe, then the vehicle allows you to restart.

Note: In the event that your vehicle does not restart after your third attempt, contact a qualified technician.

The fuel pump shutoff stops the flow of fuel to the engine in the event of a moderate to severe crash. Not every impact causes a shutoff.

Should your vehicle shut off after a crash, you may restart your vehicle.

If your vehicle has a key system:

  1. Switch off the ignition.
  2. Switch to start position.
  3. Switch off the ignition.
  4. Switch on the ignition to re-enable the fuel pump.
  5. If the vehicle does not start, repeat steps 1 through 4.

If your vehicle has a push button start system:

  1. Press START/STOP to switch off your vehicle.
  2. Press the brake pedal and START/STOP to switch on your vehicle.
  3. Remove your foot from the brake pedal and press START/STOP to switch off your vehicle.
  4. You can attempt to start the vehicle by pressing the brake pedal and START/STOP, or press START/STOP without pressing the brake pedal.
  5. If the vehicle does not start, repeat steps 1 through 4.

WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation.

FORD F-350 Super Duty (2019) - FUEL SHUTOFF - 2

WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

FORD F-350 Super Duty (2019) - FUEL SHUTOFF - 3

WARNING: Use only adequately sized cables with insulated clamps.

Preparing Your Vehicle

Do not attempt to push-start your automatic transmission vehicle.

Note: Attempting to push-start a vehicle with an automatic transmission may cause transmission damage.

Note: Use only a 12-volt supply to start your vehicle.

Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle electrical system.

Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch.

Connecting the Jumper Cables

FORD F-350 Super Duty (2019) - Connecting the Jumper Cables - 1

WARNING: Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.

FORD F-350 Super Duty (2019) - Connecting the Jumper Cables - 2

WARNING: Do not attach the end of the positive cable to the studs or L-shaped eyelet located above the positive (+) terminal of your vehicle's battery. High current may flow through and cause damage to the fuses.

FORD F-350 Super Duty (2019) - Connecting the Jumper Cables - 3

WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery.

Note: In the illustration, the bottom vehicle represents the booster vehicle.

FORD F-350 Super Duty (2019) - Connecting the Jumper Cables - 4

text_image 1 3 2 4 E142664
  1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery.

  2. Connect the other end of the positive (+) cable to the positive (+) terminal of the booster vehicle battery.

  3. Connect the negative (-) cable to the negative (-) terminal of the booster vehicle battery.
  4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle's engine, away from the battery and the fuel injection system, or connect the negative (-) cable to a ground connection point if available.

Jump Starting

  1. Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000 RPM, as shown in your tachometer.
  2. Start the engine of the disabled vehicle.
  3. Once the disabled vehicle has been started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables.

Removing the Jumper Cables

Remove the jumper cables in the reverse order that they were connected.

FORD F-350 Super Duty (2019) - Removing the Jumper Cables - 1

flowchart
graph TD
    A["Step 1: Internal Control"] --> B["Step 2: Rotation Arrow"]
    B --> C["Step 3: Internal Control"]
    C --> D["Step 4: Internal Control"]
    style A fill:#f9f,stroke:#333
    style D fill:#bbf,stroke:#333
  1. Remove the negative (-) jumper cable from the disabled vehicle.
  2. Remove the jumper cable on the negative (-) terminal of the booster vehicle battery.
  3. Remove the jumper cable from the positive (+) terminal of the booster vehicle battery.
  4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle battery.
  5. Allow the engine to idle for at least one minute.

POST-CRASH ALERT SYSTEM

The system flashes the direction indicators and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the seatbelt pretensioners.

The horn and indicators turn off when:

  • You press the hazard control button.
  • You press the panic button on the remote entry transmitter (if equipped).
    -Your vehicle runs out of power.
  • Sounding of the horn is only enabled in specific markets.

TRANSPORTING THE VEHICLE

FORD F-350 Super Duty (2019) - TRANSPORTING THE VEHICLE - 1

WARNING: Block the wheels to prevent the vehicle from moving.

FORD F-350 Super Duty (2019) - TRANSPORTING THE VEHICLE - 2

WARNING: Unexpected and ply sudden vehicle movement may if you do not take these utions.

FORD F-350 Super Duty (2019) - TRANSPORTING THE VEHICLE - 3

If you need to tow your vehicle, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider.

We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. We do not approve a slingbelt towing procedure. If you tow your vehicle incorrectly, or by any other means, vehicle damage may occur.

We produce a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.

It is acceptable to have your two-wheel drive vehicle towed with the front wheels on the ground (without dollies) and the rear wheels off the ground.

We recommend towing a four-wheel drive vehicle with all wheels off the ground, such as using a wheel lift and dollies or flatbed equipment. However, it is acceptable to use a wheel lift to raise the rear of your vehicle so long as, depending on vehicle configuration, you perform the following before towing:

- If your vehicle has a manual-shift transfer case, make sure the front wheel hub locks are in the FREE position before towing.

- If your vehicle has an electronic shift-on-the-fly transfer case, make sure you switch the four-wheel drive control to the 2H position before towing.

Note: Towing an electronic shift-on-the-fly four-wheel drive vehicle with the front wheels on the ground without disengaging the front hubs may cause damage to the automatic transmission.

Note: Towing a two-wheel drive vehicle or an electronic shift-on-the-fly four-wheel drive vehicle with the rear wheels on the ground for more than 50 mi (80 km) or faster than 35 mph (56 km/h) may cause damage to the automatic transmission.

Note: Using wheel lift equipment to tow a dual rear wheel vehicle requires removing an outer rear wheel before towing.

TOWING POINTS

FORD F-350 Super Duty (2019) - TOWING POINTS - 1

WARNING: Using recovery hooks is dangerous and should only be done by a person familiar with proper vehicle recovery safety practices. Improper use of recovery hooks may cause hook failure or separation from the vehicle and could result in serious injury or death.

FORD F-350 Super Duty (2019) - TOWING POINTS - 2

WARNING: Always slowly remove the slack from the recovery strap prior to pulling. Failure to do so can introduce significantly higher loads which can cause the recovery hooks to break off, or the recovery strap to fail which can cause serious injury or death.

FORD F-350 Super Duty (2019) - TOWING POINTS - 3

WARNING: Never link two straps together with a clevis pin. These heavy metal objects could become projectiles if the strap breaks and can cause serious injury or death.

Your vehicle comes equipped with frame-mounted front recovery hooks.

These hooks should never have a load applied to them greater than the gross vehicle weight rating of your vehicle.

Before using recovery hooks:

- Make sure all attaching points are secure and capable of withstanding the applied load.

- Never use chains, cables or tow straps with metal hook ends.

- Only use recovery straps that have a minimum breaking strength two to three times the gross vehicle weight of the stuck vehicle.

- Make sure the recovery strap is in good condition and free of visible cuts, tears or damage.

- Use a damper device such as a tarp, heavy blanket or piece of carpet draped over the recovery strap to help absorb the energy in the event the strap breaks.

- Make sure the stuck vehicle is not loaded heavier than its gross vehicle weight rating specified on the certification label.

- Always align the tow vehicle and stuck vehicle in a straight line (within 10 degrees).

- Keep bystanders to the sides of the vehicle, at a distance of at least twice the length of the recovery strap. This helps avoid injury from the hazard of a recovery hook or strap breaking, or a vehicle lurching into their path.

GETTING THE SERVICES YOU NEED

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.

Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer.

A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or remanufactured or other parts that are authorized by Ford.

Away From Home

If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.

In the United States:

Mailing address

Ford Motor Company

Customer Relationship Center

P.O. Box 6248

Dearborn, MI 48126

Telephone

1-800-392-3673 (FORD)

(TDD for the hearing impaired:

1-800-232-5952)

Additional information and resources are available online:

Website

www.owner.ford.com

These are some of the items that can be found online:

•U.S. dealer locator by Dealer Name, City/State or Zip Code.
- Owner Manuals.
- Maintenance Schedules.
-Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
- Service specials and promotions.

In Canada:

Mailing address

Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000

Oakville, Ontario L6K 0C8

Telephone

1-800-565-3673 (FORD)

Website

www.ford.ca

Twitter

@FordServiceCA (English Canada)

@FordServiceQC (Quebec)

Additional Assistance

If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps:

  1. Contact your Sales Representative or Service Advisor at your selling or servicing authorized dealer.

  2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager.

  3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.

In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center:

  • Vehicle Identification Number.
    -Your telephone number (home and business).
    •The name of the authorized dealer and city where located.
  • The vehicle's current odometer reading.

In some states within the United States, you must directly notify Ford in writing before pursuing remedies under your state's warranty laws, and Ford is also allowed a final repair attempt.

Additionally, in some states within the United States, a consumer has the option of submitting a warranty dispute to the BBB Auto Line before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY)

California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle's applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.

California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 mi (29,000 km), whichever occurs first:

  1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR
  2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR
  3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).

In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address:

Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)

Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program.

The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing.

Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.

BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines.

You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to:

BBB AUTO LINE 3033 Wilson Boulevard, Suite 600 Arlington, Virginia 22201

BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673.

Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY)

For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator's award is binding on both you and Ford of Canada.

CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA

Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel or petrol/gas engines or the proper sulfur fuel for diesel engines.

If you cannot find the proper fuel recommended for your vehicle, contact our Customer Relationship Center.

The use of improper fuels in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using improper fuels may also result in difficulty importing your vehicle back into the United States.

If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands and/or Puerto Rico, Central America, the Caribbean, and Israel and the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact the corresponding Ford Customer Assistance Center:

FORD MOTOR COMPANY

Customer Relationship Centers in:

Customer Relationship CenterE-mailFaxPhone
apemcrc@ford.comN/AN/AA
Caribbean and Central Americaexpcac@ford.com-+131359
Middle EastFord80004443673menacac@ford.com9714332
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cell phone users in Saudi800850078
Kuwait22280384
nafcrc@ford.comN/AN/ANc
Puerto Rico and U.S. Virgin Islandsprcac@ford.comN/A+1-800
ssacrc@ford.comN/AN/ASu
South Korea N/A+82-02-1600-6003infokr1@ford.com orinfokr@lincoln.com

If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Global Trade Services by emailing, expcso@ford.com.

If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership's Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed.

Customers in the U.S. should call 1-800-392-3673.

ORDERING ADDITIONAL OWNER'S LITERATURE

To order the publications in this portfolio, contact Helm, Incorporated at:

HELM, INCORPORATED

47911 Halyard Drive

Plymouth, Michigan 48170

Attention: Customer Service

Or to order a free publication catalog, call toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST

Helm, Incorporated can also be reached by their website:

www.helminc.com

(Items in this catalog may be purchased by credit card, check or money order.)

Obtaining a French Owner's Manual

French Owner's Manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section.

REPORTING SAFETY DEFECTS (U.S. ONLY)

FORD F-350 Super Duty (2019) - REPORTING SAFETY DEFECTS (U.S. ONLY) - 1

E142557

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator

1200 New Jersey Avenue, Southeast

Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

REPORTING SAFETY DEFECTS (CANADA ONLY)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada and Ford of Canada.

Transport Canada Contact Information
Websitehttp://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)
Websitehttp://www.tc.gc.ca/fra/securiteautomobile/signaler-defaults-vehicules-automobiles.html (French)
1-800-333-0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1-800-565-3673Phone

FUSE SPECIFICATION CHART

Power Distribution Box

FORD F-350 Super Duty (2019) - Power Distribution Box - 1

WARNING: Always disconnect the battery before servicing high current fuses.

FORD F-350 Super Duty (2019) - Power Distribution Box - 2

WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs.

The power distribution box is in the engine compartment. It has high-current fuses that protect your vehicle's main electrical systems from overloads.

If the battery has been disconnected and reconnected, some features need to be reset. See Changing the 12V Battery (page 354).

FORD F-350 Super Duty (2019) - Power Distribution Box - 3

E252492

NumberProtected ComponentFuse Ratin
1 20A^1 Powertrain control module.
2 20A^1 Emissions - malfunction indicator lamp.
3 20A^1 Cooling fan.A/C compressor.Engine brake.
4 20A^1 Noise suppression cap.Mass air flow sensor.Emissions.Glow plugs.Urea.
5 15A^1 Compressed natural gas fuel control module.Fuel sensor.
Not used.-6
Not used.-7
Not used.-8
Not used.-9
10 15A^1 Heated exterior mirrors.
Compressed natural gas relay.-11
12 40A^2 Heated rear window.
Not used.-13
Powertrain control module relay.-14
15 20A^1 Horn.
16 10A^1 A/C clutch relay power.
-17Rear heated window and heated mirrors relay.
Trailer park lamp relay.-18
Not used.-19

gFuse or

NumberProtected ComponentFuse RatingFuse
Supplemental air heater bank #1 relay.-20
Not used.-21
Not used.-22
Not used.-23
Cooling fan relay.-24Supplemental air heater bank #3 relay.
Glow plug module power relay.-25
Not used.-26
27 30A^2 Trailer tow battery charge relay (if equipped).
Not used.-28
Run-start relay.-29
30 10A^1 4x4 module.
31 5A^1 Adaptive cruise control.Run-start.
32 5A^1 Anti-lock brake system module.Run-start.
33 10A^1 Powertrain control module - ignition status power run.Run-start.Engine control module.Transmission control module.
34 10A^1 Blind spot information system.Run-start.Front camera.Rear camera.
Not used.-35
Blower motor relay.-36
-37Trailer tow battery charge relay (only on non-trailer brake controller vehicles).
A/C compressor clutch relay.-38

Fuses

NumberProtected ComponentFuse RatingFuse or
Horn relay.—39
Supplemental air heater bank #2 relay.—40
41 25A^2 Glow plugs.
42 40A^2 Trailer tow lighting module (if equipped).
43 40A^2 Front blower motor.
44 50A^3 Voltage quality.Body control module power.
45 60A^3 Active front steering.
46 50A^3 Supplemental air heater bank #2.
47 50A^3 Cooling fan.Supplemental air heater bank #3.
48 50A^3 Body control module run power 1 bus.
49 60A^3 Inverter.
50 50A^3 Body control module run power 2 bus.
51 60A^3 Body control module B+ feed.
52 60A^3 Anti-lock brake system pump.
53 50A^3 Supplemental air heater bank #1.
54 30A^3 Trailer brake control module.
55 30A^3 Climate controlled seat module.
56 40A^3 Auxiliary lighting module.
57 30A^2 Power running boards.
58Number 30A^2 Compressed natural gas fuel control module relay.Protected ComponentFuse RatingFuse
59 30A^2 Anti-lock brake system valve.
Not used.—60
61 30A^2 Driver power seat.
62 20A^2 Auxiliary power point #1 (instrument panel).
63 30A^2 Starter motor.
64 20A^2 Auxiliary power point #2.
65 30A^2 Trailer tow lighting module (if equipped).
66 20A^2 Auxiliary power point #3 (center console).
67 30A^2 Passenger power seat.
68 20A^2 Auxiliary power point #4 (USB charger, rear center console).
69 25A^2 4x4 module.
70 20A^2 Auxiliary power point #5 (rear center console).
Not used.—71
72 30A^2 Trailer tow left hand/right hand stop/turn (if equipped, not present with trailer brake controller).
Not used.—73
Not used.—74
75 30A^2 Fuel pump.
Not used.—76
77 30A^2 Wiper motor.
Not used.—78
NumberProtected ComponentFuse Rating
79 30A^2 Power sliding rear window.
80 25A^1 4x4 module.
81 10A^1 4x4 solenoid.
82 10A^1 Power telescoping mirrors.
83 20A^1 Rear heated seats.
84 10A^1 Trailer tow backup lamps (if equipped).
Not used.—85
Not used.—86
Not used.—87
88 10A^1 Multi contour seats.
Not used.—89
90 10A^1 Spot light module.
91 10A^1 Upfitter interface module.
Not used.—92
Not used.—93
94 15A^1 Transmission control module.
95 10A^1 Powertrain control module keep alive power.
96 5A^1 Rain sensor.
97 10A^1 Run/Start control for Auxiliary power point #5

gFuse or

NumberProtected ComponentFuse RatingFuse
98 10A^1 Alternator sense.
99 30A^1 Trailer tow parking lamps.

^1 Micro fuse.

^2 M case fuse.

^3 J case fuse.

Passenger Compartment Fuse Panel

The fuse panel is in the right-hand side of the passenger footwell behind a trim panel. To remove the trim panel, pull it toward you and swing it away from the side. To reinstall it, line up the tabs with the grooves on the panel, and then push it shut.

Note: It may be easier to access the fuse panel if you remove the finish trim piece.

FORD F-350 Super Duty (2019) - Passenger Compartment Fuse Panel - 1

bar | Item | Value | |---|---| | 1 | 23 | | 2 | 24 | | 3 | 25 | | 4 | 26 | | 5 | 27 | | 6 | 28 | | 7 | 29 | | 8 | 30 | | 9 | 31 | | 10 | 32 | | 11 | 33 | | 12 | 34 | | 13 | 35 | | 14 | 36 | | 15 | 37 | | 16 | 34 | | 17 | 35 | | 18 | 36 | | 19 | 37 | | 20 | 36 | | 21 | 37 | | 22 | 37 | | 23 | 38 |

E145984

NumberProtected ComponentFuse Rating
Not used.-1
2 7.5A^1 Memory seat switch (lumbar power).
3 20A^1 Driver door unlock relay.
4 5A^1 Aftermarket electronic brake controller.Trailer brake controller Brake On/Off.Customer access circuits.
Not used.-5
Not used.-6
Not used.-7
8 10A^2 Driver window switch mirror fold.
9 10A^2 Brake On/Off / Pressure Switch.
10 5A^1 Embedded Modem.
11 5A^2 Combined sense security module.
12 7.5A^2 Front climate control module.
13 7.5A^2 Instrument cluster.Smart data link.Steering column control module.
14 10A^2 Extended power restraints module.
15 10A^2 Smart datalink connector power.
16 15A^1 Tailgate release solenoid.
17 5A^2 Head-up display.
18 5A^2 Push button ignition switch.Ignition switch.Key inhibit.
19 7.5A^2 Transmission control switch (tow/haul).Select Shift switch.

gFuse or

NumberProtected ComponentFuse RatingFuse
20 7.5A^2 Active front steering module.
21 5A^2 Head-up display.Humidity sensor.
22 5A^2 Upfitter switch.Run/Start.PTO relays.
23 10A^1 Accessory delay.Power windows.Moonroof.Power folding mirrors relay.Inverter.Window/moonroof switch illumination.
24 20A^1 Central locking system relay.
25 30A^1 Left-hand front smart window motor.Door zone module.
26 30A^1 Right-hand front smart window motor.Door zone module.
27 30A^1 Moonroof.
Not used.—28
29 30A^1 Bang & Olufsen Amplifier.
Not used.—30
31 15A^1 Adjustable pedals switch.
32 10A^1 SYNC.GPS module.Display.Radio frequency receiver.
33 20A^1 Radio.
34 30A^1 Run-start relay.
35 5A^1 Extended power restraints module.

Fuses

NumberProtected ComponentFuse RatingFuse or
36 15A^1 Lane keeping system.Automatic high beam control.Auto-dimming mirrors.Rear heated seats.Camera module.
37 20A^1 Heated steering wheel.
38 30A^3 Rear power window switch.

^1 Micro 2 fuse.
^2 Micro 3 fuse.
^3 Circuit breaker.

CHANGING A FUSE

Fuses

FORD F-350 Super Duty (2019) - Fuses - 1

WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.

FORD F-350 Super Duty (2019) - Fuses - 2

natural_image Illustration of a plastic waste bin with no text or symbols

E217331

If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.

Fuse Types
FORD F-350 Super Duty (2019) - Fuses - 3

Fuse TypeCallout
Micro 2A
Micro 3B
MaxiC
MiniD
M CaseE
J CaseF
J Case Low ProfileG

GENERAL INFORMATION

Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle.

If your vehicle requires professional service, an authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered.

Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle.

Precautions

  • Do not work on a hot engine.
  • Make sure that nothing gets caught in moving parts.
  • Do not work on a vehicle with the engine running in an enclosed space, unless you are sure you have enough ventilation.
  • Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts.

Working with the Engine Off

  1. Set the parking brake and shift the transmission to park (P).
  2. Switch off the engine.
  3. Block the wheels.

Working with the Engine On

WARNING: To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.

  1. Set the parking brake and shift the transmission to park (P).
  2. Block the wheels.

OPENING AND CLOSING THE HOOD

  1. Inside the vehicle, pull the hood release handle located under the left hand side of the instrument panel.

FORD F-350 Super Duty (2019) - OPENING AND CLOSING THE HOOD - 1

natural_image Close-up of a car's side panel with a black arrow pointing to a component, no visible text or symbols
  1. Go to the front of your vehicle and locate the secondary release lever under the front of the hood near the center of your vehicle.

Maintenance

FORD F-350 Super Duty (2019) - Maintenance - 1

natural_image Close-up of a car air conditioner unit with cooling fans and refrigerators (no visible text or symbols)
  1. Raise the hood until the lift cylinders hold it open.

  2. To close, lower the hood and make sure that it is closed properly and fully latched.

UNDER HOOD OVERVIEW - 6.2L
FORD F-350 Super Duty (2019) - Maintenance - 2

text_image A B C D J I H G F E E222143

A. Air filter. See Changing the Engine Air Filter (page 361).
B. Engine compartment fuse box. See Fuse Specification Chart (page 317).

C. Automatic transmission fluid dipstick - vehicles with 6R140 transmission. See Automatic Transmission Fluid Check (page 346).
D. Brake fluid reservoir. See Brake Fluid Check (page 350).

E. Windshield washer fluid reservoir. See Washer Fluid Check (page 351).
F. Engine coolant reservoir. See Engine Coolant Check (page 338).
G. Power steering fluid reservoir. See Power Steering Fluid Check (page 350).

H. Engine oil filler cap. See Engine Oil Check (page 333).
1. Engine oil dipstick. See Engine Oil Dipstick (page 333).
J. Battery. See Changing the 12V Battery (page 354).

UNDER HOOD OVERVIEW - 6.7L DIESEL

F-Super Duty
FORD F-350 Super Duty (2019) - UNDER HOOD OVERVIEW - 6.7L DIESEL - 1

text_image A B C D E F G M L K J I H E234258

A. Air filter restriction gauge. See Changing the Engine Air Filter (page 362).
B. Engine compartment fuse box. See Fuse Specification Chart (page 317).

C. Engine oil dipstick. See Engine Oil Dipstick (page 333).
D. Automatic transmission fluid dipstick. See Automatic Transmission Fluid Check (page 346).

E. Engine oil fill. See Engine Oil Check (page 333).

F. Brake fluid reservoir. See Brake Fluid Check (page 350).

G. Engine cooling system coolant reservoir (primary high-temperature cooling system). See Engine Coolant Check (page 342).

H. Battery. See Changing the 12V Battery (page 354).

I. Windshield washer fluid reservoir. See Washer Fluid Check (page 351).

J. Power steering fluid reservoir. See Power Steering Fluid Check (page 350).

K. Secondary cooling system coolant reservoir. See Engine Coolant Check (page 342).

L. Battery. See Changing the 12V Battery (page 354).

M. Air filter assembly. See Changing the Engine Air Filter (page 362).

Scheduled Maintenance

The recommended scheduled maintenance services are required because they are considered essential to the life and performance of your vehicle. See Normal Scheduled Maintenance (page 582).

Use only recommended fuel, lubricants, fluids and service parts conforming to Ford specifications. Motorcraft® parts are designed and built for best performance in your vehicle. See Capacities and Specifications (page 429).

UNDER HOOD OVERVIEW - 6.8L

FORD F-350 Super Duty (2019) - Scheduled Maintenance - 1

text_image A B C D E J I H G F E222144

A. Air filter. See Changing the Engine Air Filter (page 361).
B. Engine compartment fuse box. See Fuse Specification Chart (page 317).
C. Automatic transmission fluid dipstick. See Automatic Transmission Fluid Check (page 346).
D. Engine oil dipstick. See Engine Oil Dipstick (page 333).
E. Brake fluid reservoir. See Brake Fluid Check (page 350).
F. Windshield washer fluid reservoir. See Washer Fluid Check (page 351).
G. Engine coolant reservoir. See Engine Coolant Check (page 338).

H. Power steering fluid reservoir. See Power Steering Fluid Check (page 350).
I. Engine oil filler cap. See Engine Oil Check (page 333).
J. Battery. See Changing the 12V Battery (page 354).

ENGINE OIL DIPSTICK - 6.2L/6.8L

FORD F-350 Super Duty (2019) - ENGINE OIL DIPSTICK - 6.2L/6.8L - 1

text_image A B

E161560

A MIN

B MAX

ENGINE OIL DIPSTICK - 6.7L DIESEL

FORD F-350 Super Duty (2019) - ENGINE OIL DIPSTICK - 6.7L DIESEL - 1

text_image A B

E71362

Minimum.A

Maximum.B

ENGINE OIL CHECK - 6.2L/6.8L

To check the engine oil level consistently and accurately, do the following:

  1. Make sure that your vehicle is on level ground.

  2. Run engine until it reaches normal operating temperature.

  3. Make sure the parking brake is on. Make sure the transmission is in park (P) or neutral (N).

  4. Switch the engine off and wait 15 minutes for the oil to drain into the oil pan. Checking the engine oil level too soon after you switch the engine off may result in an inaccurate reading.

  5. Open the hood. See Opening and Closing the Hood (page 328).

  6. Remove the dipstick and wipe it with a clean, lint-free cloth. For 6.2L V8 See Under Hood Overview (page 329). For 6.8L Triton See Under Hood Overview (page 331).

  7. Replace the dipstick and remove it again to check the oil level. See Engine Oil Dipstick (page 333).

  8. Make sure that the oil level is between the maximum and minimum marks. If the oil level is at the minimum mark, add oil immediately. See Capacities and Specifications (page 418).

  9. If the oil level is correct, replace the dipstick and make sure it is fully seated.

Note: Do not remove the dipstick when the engine is running.

Note: If the oil level is between the maximum and minimum marks, the oil level is acceptable. Do not add oil.

Note: The oil consumption of new engines reaches its normal level after approximately 3,000 mi (5,000 km).

Adding Engine Oil

FORD F-350 Super Duty (2019) - Adding Engine Oil - 1

WARNING: Do not remove the cap when the engine is running.

Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by the vehicle Warranty.

FORD F-350 Super Duty (2019) - Adding Engine Oil - 2

text_image AMERICAN PETROLEUM INSTITUTE FOR GASOLINE ENGINES CERTIFIED

E142732

Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Committee (ILSAC).

To top up the engine oil level do the following:

  1. Clean the area surrounding the engine oil filler cap before you remove it.
  2. Remove the engine oil filler cap. For 6.2L V8 See Under Hood Overview (page 329). For 6.8L Triton See Under Hood Overview (page 331).
  3. Add engine oil that meets Ford specifications. See Capacities and Specifications (page 418).
  4. Recheck the oil level.
  5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
  6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong resistance.

Note: Do not add oil further than the maximum mark. Oil levels above the maximum mark may cause engine damage.

Note: Make sure you install the oil filler cap correctly.

Note: Soak up any spillage with an absorbent cloth immediately.

ENGINE OIL CHECK - 6.7L DIESEL

To check the engine oil level consistently and accurately, do the following:

  1. Make sure the parking brake is on. Make sure the transmission is in park (P) or neutral (N).

  2. Run engine until it reaches normal operating temperature.

  3. Make sure that your vehicle is on level ground.

  4. Switch the engine off and wait 15 minutes for the oil to drain into the oil pan. Checking the engine oil level too soon after you switch the engine off may result in an inaccurate reading.

  5. Open the hood. See Opening and Closing the Hood (page 328).

  6. Remove the dipstick and wipe it with a clean, lint-free cloth. See Under Hood Overview (page 330).

  7. Replace the dipstick and remove it again to check the oil level. See Engine Oil Dipstick (page 333).

  8. Make sure that the oil level is between the maximum and minimum marks. If the oil level is at the minimum mark, add oil immediately. See Capacities and Specifications (page 429).

  9. If the oil level is correct, replace the dipstick and make sure it is fully seated.

Note: Do not remove the dipstick when the engine is running.

Note: If the oil level is between the maximum and minimum marks, the oil level is acceptable. Do not add oil.

Note: The oil consumption of new engines reaches its normal level after approximately 3,000 mi (5,000 km).

Adding Engine Oil

FORD F-350 Super Duty (2019) - Adding Engine Oil - 1

WARNING: Do not remove the cap when the engine is running.

Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that may not be covered by the vehicle Warranty.

To top up the engine oil level do the following:

  1. Clean the area surrounding the engine oil filler cap before you remove it.
  2. Remove the engine oil filler cap. See Under Hood Overview (page 330). Turn it counterclockwise and remove it.
  3. Add engine oil of the proper viscosity and grade that meets Ford specifications. See Capacities and Specifications (page 429). You may have to use a funnel to pour the engine oil into the opening.
  4. Recheck the oil level.
  5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
  6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong resistance.

Note: Do not add oil further than the maximum mark. Oil levels above the maximum mark may cause engine damage.

Note: Make sure you install the oil filler cap correctly.

Note: Soak up any spillage with an absorbent cloth immediately.

Engine lubrication for severe service operation

The following conditions define severe operation for which engine operation with SAE 5W-40 oil which meets Ford specification, WSS-M2C171-F1, is recommended. Oil and oil filter change intervals will be determined by the Intelligent Oil Life Monitor™ as noted previously.

CHANGING THE ENGINE OIL AND OIL FILTER

FORD F-350 Super Duty (2019) - CHANGING THE ENGINE OIL AND OIL FILTER - 1

WARNING: Do not handle a hot er with bare hands.

FORD F-350 Super Duty (2019) - CHANGING THE ENGINE OIL AND OIL FILTER - 2

WARNING: Continuous contact used motor oil has caused cancer oratory mice. Protect your skin by ing with soap and water.

If your vehicle is equipped with a diesel engine, an Intelligent Oil Life Monitor™ calculates the proper oil change service interval. When the information display indicates: OIL CHANGE REQUIRED, change the engine oil and oil filter. See Information Displays (page 111).

The engine oil filter protects your engine by filtering harmful, abrasive or sludge particles and particles significantly smaller than most available will-fit filters. See Motorcraft Parts (page 420).

  1. Unscrew the oil filter and oil pan drain plug and wait for the oil to drain.
  2. Replace the filter.
  3. Reinstall the oil pan drain plug.

  4. Refill the engine with new oil. See Capacities and Specifications (page 429).

  5. For diesel engines, you need to reset the Intelligent Oil Life Monitor™. See Information Displays (page 111).

Engine lubrication for severe service operation

The following conditions define severe operation for which engine operation with SAE 5W-40 API CJ-4 is recommended. Oil and oil filter change intervals will be determined by the Intelligent Oil Life Monitor™ as noted previously.

  • Frequent or extended idling (over 10 minutes per hour of normal driving).
  • Low-speed operation/stationary use.
  • If vehicle is operated in sustained ambient temperatures below -9^ (-23^) or above 100^ (38^) .
  • Frequent low-speed operation, consistent heavy traffic less than 25 mph (40 km/h).
  • Operating in severe dust conditions.
  • Operating the vehicle off road.
  • Towing a trailer over 1,000 mi (1,600 km).
  • Sustained, high-speed driving at Gross Vehicle Weight Rating (maximum loaded weight for vehicle operation).
  • Use of fuels with sulfur content other than ultra-low sulfur diesel (ULSD).
  • Use of high-sulfur diesel fuel.

CHANGING THE CRANKCASE VENT FILTER ELEMENT

FORD F-350 Super Duty (2019) - CHANGING THE CRANKCASE VENT FILTER ELEMENT - 1

WARNING: Do not dispose of the oil or oil filters in the household or the public sewage system. Use authorized waste disposal facility.

Do not clean or recondition the filter element.

We recommend that you demand the use of genuine Ford and Motorcraft® parts whenever your vehicle requires scheduled maintenance or repair. Use the correct specification filter element. See

Motorcraft Parts (page 421).

Note: Operating your vehicle without a filter element or with an unapproved filter element may result in damage to the turbo charger or exchanger and could lead to engine damage that may not be covered by the vehicle Warranty.

FORD F-350 Super Duty (2019) - CHANGING THE CRANKCASE VENT FILTER ELEMENT - 2

text_image A B C E211403

Filter cover.A
Filter element.B
Filter housing.C

  1. Clean the filter cover and remove the bolts.
  2. Carefully remove the filter cover.
  3. Remove used filter element from the filter housing and carefully dispose of it.
  4. Make sure that the sealing surfaces on the filter housing and cover are clean and free of debris.
  5. Install the new filter element.
  6. Install the filter cover.
  7. Install the bolts finger-tight.

FORD F-350 Super Duty (2019) - CHANGING THE CRANKCASE VENT FILTER ELEMENT - 3

text_image E211404
  1. Fully tighten all of the bolts to between 3–4 lb.ft (4.5–6 Nm) in the sequence shown.
  2. Record the engine mileage and update the service log accordingly.

OIL CHANGE INDICATOR RESET

Use the information display controls on the steering wheel to reset the oil change indicator.

From the main menu scroll to:

Action and descriptionMessage
SettingsPress the right arrow button, then from this menu scroll to the following message.
ConveniencePress the right arrow button, then from this menu scroll to the following message.
Oil Life ResetPress the right arrow button, then from this menu scroll to the following message.
Action and descriptionMe
Hold OK to ResetPress and hold the OK button until the instrument cluster displays the following message. Reset Successful
When the oil change indicator resets the instrument cluster displays 100%. Remaining Life {00} %
If the instrument cluster displays one of the following messages, repeat the process. Not Reset Reset Cancelled

ENGINE COOLANT CHECK - 6.2L/6.8L

FORD F-350 Super Duty (2019) - ENGINE COOLANT CHECK - 6.2L/6.8L - 1

WARNING: Do not remove the coolant reservoir cap when the engine is on or the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.

FORD F-350 Super Duty (2019) - ENGINE COOLANT CHECK - 6.2L/6.8L - 2

WARNING: Do not put coolant in the windshield washer reservoir. If sprayed on the windshield, coolant could make it difficult to see through the windshield.

FORD F-350 Super Duty (2019) - ENGINE COOLANT CHECK - 6.2L/6.8L - 3

WARNING: To reduce the risk of nal injury, make sure the engine is before unscrewing the coolant ure relief cap. The cooling system der pressure. Steam and hot liquid come out forcefully when you loosen ap slightly.

FORD F-350 Super Duty (2019) - ENGINE COOLANT CHECK - 6.2L/6.8L - 4

WARNING: Do not add coolant or than the MAX mark.

When the engine is cold, check the concentration and level of the coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 579).

Note: Make sure that the coolant level is between the MIN and the MAX marks on the coolant reservoir.

Note: Coolant expands when it is hot. The level may extend beyond the MAX mark.

Maintain coolant concentration within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C). Coolant concentration should be checked using a refractometer. We recommend, Robinair® Coolant and Battery Refractometer 75240 (Rotunda tool part number: ROB75240). We do not recommend the use of hydrometers or coolant test strips for measuring coolant concentration.

Note: Automotive fluids are not interchangeable. Do not use coolant or windshield washer fluid outside of its specified function and vehicle location.

Note: Do not use stop leak pellets, cooling system sealants, or non-specified additives as they can cause damage to the engine cooling or heating systems. Resulting component damage may not be covered by the vehicle Warranty.

Adding Coolant

FORD F-350 Super Duty (2019) - Adding Coolant - 1

WARNING: Do not remove the coolant reservoir cap when the engine is on or the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.

It is very important to use prediluted coolant meeting the correct specification in order to avoid plugging the small passageways in the engine cooling system.

See Capacities and Specifications

(page 425). Incorrect prediluted coolant use can cause damage not covered by the vehicle Warranty.

If the coolant level is at or below the minimum mark, add prediluted coolant immediately.

To top up the coolant level do the following:

  1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
  2. Add prediluted coolant meeting the correct specification. See Scheduled Maintenance (page 579).
  3. Add enough prediluted coolant to reach the correct level.
  4. Replace the coolant reservoir cap, turn it clockwise until you feel a strong resistance.
  5. Check the coolant level in the coolant reservoir the next few times you drive your vehicle.

Note: If your vehicle has orange coolant, the coolant may change color from orange to pink or light red. As long as the coolant is clear and uncontaminated, this color change does not indicate the coolant has degraded nor does it require the coolant to be drained, the system to be flushed, or the coolant to be replaced.

Do not mix different colors or types of prediluted coolant in your vehicle. Mixing of prediluted coolant or using an incorrect prediluted coolant may harm the engine or cooling system components and may not be covered by the vehicle Warranty.

In case of emergency, you can add a large amount of water without prediluted coolant in order to reach a vehicle service location. On arrival do the following:

  1. Drain the cooling system.
  2. Chemically clean the cooling system. We recommend Motorcraft Premium Cooling System Flush.
  3. Refill with prediluted coolant as soon as possible.

Water alone, without prediluted coolant, can cause engine damage from corrosion, overheating or freezing.

Do not use the following as a coolant substitute:

•Alcohol.
•Methanol.
-Brine.
• Any coolant mixed with alcohol or methanol antifreeze.

Alcohol and other liquids can cause engine damage from overheating or freezing.

Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the coolant.

Recycled Coolant

We do not recommend the use of recycled coolant as an approved recycling process is not yet available.

Dispose of used engine coolant in an appropriate manner. Follow your community's regulations and standards for recycling and disposing of automotive fluids.

Severe Climates

If you drive in extremely cold climates:

- It may be necessary to increase the coolant concentration above 50%.

•A coolant concentration of 60% provides improved freeze point protection. Coolant concentrations above 60% decrease the overheat protection characteristics of the coolant and may cause engine damage.

If you drive in extremely hot climates:

- It may be necessary to decrease the coolant concentration to 40%.

•A coolant concentration of 40% provides improved overheat protection. Coolant concentrations below 40% decrease the freeze and corrosion protection characteristics of the coolant and may cause engine damage.

Vehicles driven year-round in non-extreme climates should use prediluted coolant for optimum cooling system and engine protection.

Fail-Safe Cooling

Fail-safe cooling allows you to temporarily drive your vehicle before any incremental component damage occurs. The fail-safe distance depends on ambient temperature, vehicle load and terrain.

How Fail-Safe Cooling Works

If the engine begins to overheat, the coolant temperature gauge moves toward the red zone:

FORD F-350 Super Duty (2019) - How Fail-Safe Cooling Works - 1

A warning lamp illuminates and a message may appear in the information display.

FORD F-350 Super Duty (2019) - How Fail-Safe Cooling Works - 2

If the engine reaches a preset over-temperature condition, the engine automatically switches to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine.

When this occurs, your vehicle still operates, however:

- Engine power is limited.

- The air conditioning system turns off.

Continued operation increases the engine temperature, causing the engine to completely shut down. Your steering and braking effort increases in this situation.

When the engine temperature cools, you can re-start the engine. Have your vehicle checked as soon as possible to minimize engine damage.

When Fail-Safe Mode Is Activated

FORD F-350 Super Duty (2019) - When Fail-Safe Mode Is Activated - 1

WARNING: Fail-safe mode is for during emergencies only. Operate vehicle in fail-safe mode only as necessary to bring your vehicle in a safe location and seek mediate repairs. When in fail-safe mode, your vehicle will have limited risk, will not be able to maintain

high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury.

FORD F-350 Super Duty (2019) - When Fail-Safe Mode Is Activated - 2

WARNING: Do not remove the

coolant reservoir cap when the engine is on or the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.

Your vehicle has limited engine power when in the fail-safe mode, drive your vehicle with caution. Your vehicle does not maintain high-speed operation and the engine may operate poorly.

Remember that the engine is capable of automatically shutting down to prevent engine damage. In this situation:

  1. Pull off the road as soon as safely possible and switch the engine off.
  2. If you are a member of a roadside assistance program, we recommend that you contact your roadside assistance service provider.
  3. If this is not possible, wait a short period for the engine to cool.
  4. Check the coolant level. If the coolant level is at or below the minimum mark, add prediluted coolant immediately.
  5. When the engine temperature cools, you can re-start the engine. Have your vehicle checked as soon as possible to minimize engine damage.

Note: Driving your vehicle without repair increases the chance of engine damage.

Engine Coolant Temperature Management (If Equipped)

FORD F-350 Super Duty (2019) - Engine Coolant Temperature Management (If Equipped) - 1

WARNING: To reduce the risk of and injury, be prepared that the able speed may reduce and the able may not be able to accelerate full power until the coolant terature reduces.

If you tow a trailer with your vehicle, the engine may temporarily reach a higher temperature during severe operating conditions, for example ascending a long or steep grade in high ambient temperatures.

At this time, you may notice the coolant temperature gauge moves toward the red zone and a message may appear in the information display.

You may notice a reduction in vehicle speed caused by reduced engine power in order to manage the engine coolant temperature. Your vehicle may enter this mode if certain high-temperature and high-load conditions take place. The amount of speed reduction depends on vehicle loading, grade and ambient temperature. If this occurs, there is no need to pull off the road. You can continue to drive your vehicle.

The air conditioning may automatically turn on and off during severe operating conditions to protect the engine from overheating. When the coolant temperature decreases to the normal operating temperature, the air conditioning turns on.

If the coolant temperature gauge moves fully into the red zone, or if the coolant temperature warning or service engine soon messages appear in your information display, do the following:

  1. Pull off the road as soon as safely possible and shift the transmission into park (P).
  2. Leave the engine running until the coolant temperature gauge needle returns to the normal position. After several minutes, if the temperature does not drop, follow the remaining steps.
  3. Switch the engine off and wait for it to cool. Check the coolant level.
  4. If the coolant level is at or below the minimum mark, add prediluted coolant immediately.
  5. If the coolant level is normal, restart the engine and continue.

ENGINE COOLANT CHECK - 6.7L DIESEL

FORD F-350 Super Duty (2019) - ENGINE COOLANT CHECK - 6.7L DIESEL - 1

WARNING: Do not remove the coolant reservoir cap when the engine is on or the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.

FORD F-350 Super Duty (2019) - ENGINE COOLANT CHECK - 6.7L DIESEL - 2

WARNING: Do not put coolant in the windshield washer reservoir. If sprayed on the windshield, coolant could make it difficult to see through the windshield.

FORD F-350 Super Duty (2019) - ENGINE COOLANT CHECK - 6.7L DIESEL - 3

WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure. Steam and hot liquid can come out forcefully when you loosen the cap slightly.

FORD F-350 Super Duty (2019) - ENGINE COOLANT CHECK - 6.7L DIESEL - 4

WARNING: Do not add coolant or than the MAX mark.

When the engine is cold, check the concentration and level of the coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 579).

Note: Make sure that the coolant level is between the MIN and MAX marks on the coolant reservoir.

Note: Coolant expands when it is hot. The level may extend beyond the MAX mark.

Maintain coolant concentration within 48% to 50%, which equates to a freeze point between -30°F (-34°C) and -34°F (-37°C). Check the coolant concentration using a refractometer. We do not recommend the use of hydrometers or coolant test strips for measuring coolant concentration.

Adding Coolant

FORD F-350 Super Duty (2019) - Adding Coolant - 1

WARNING: Do not add engine coolant when the engine is hot. Failure to follow this instruction could result in personal injury.

FORD F-350 Super Duty (2019) - Adding Coolant - 2

WARNING: Do not remove the coolant reservoir cap when the engine is on or the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.

Note: Automotive fluids are not interchangeable. Do not use coolant or windshield washer fluid outside of its specified function and vehicle location.

Note: Do not use stop leak pellets, cooling system sealants, or non-specified additives as they can cause damage to the engine cooling or heating systems. Resulting component damage may not be covered by the vehicle Warranty.

It is very important to use prediluted coolant approved to the correct specification to avoid plugging the small passageways in the engine cooling system. See Capacities and Specifications (page 429). Do not mix different colors or types of coolant in your vehicle. Mixing of engine coolants or using an incorrect coolant may harm the engine or cooling system components and may not be covered by the vehicle Warranty.

Note: Coolants marketed for all makes and models may not be approved to our specifications and may cause damage to the cooling system. Resulting component damage may not be covered by the vehicle Warranty.

If the coolant level is at or below the minimum mark, immediately add prediluted coolant.

For vehicles with overflow coolant systems with a non-pressurized cap on the coolant recovery system, add coolant to the coolant recovery reservoir when the engine is cool. Add prediluted coolant to the maximum level. For all vehicles which have a coolant degas system with a pressurized cap, or if it is necessary to remove the coolant pressure relief cap on the radiator, follow these steps to add engine coolant:

  1. Turn the engine off and let it cool.
  2. Slowly unscrew the cap. Any pressure escapes as you unscrew the cap.
  3. Slowly fill the coolant reservoir with prediluted engine coolant to within the minimum and maximum range on the engine coolant reservoir. If you removed the radiator cap in an overflow system, fill the radiator until

the coolant is visible and the radiator is almost full. If you add coolant to bring the level within the minimum and maximum range when the engine is not cold, the system may remain under filled.

  1. Replace the coolant reservoir cap and turn it clockwise until you feel a strong resistance.
  2. Check the coolant level in the coolant reservoir the next few times you drive your vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the proper level.

Note: If prediluted coolant is not available, use the approved antifreeze concentrate diluting it to 50/50 with distilled water. See Capacities and Specifications (page 429). Using water that has not been deionized may contribute to deposit formation, corrosion or plugging of the small cooling system passageways.

If you have to add more than 1.1 qt (1 L) of engine coolant per month, have your vehicle checked as soon as possible. Operating an engine with a low level of coolant can result in engine overheating and possible engine damage.

Note: If your vehicle has orange coolant, the coolant may change color from orange to pink or light red. As long as the coolant is clear and uncontaminated, this color change does not indicate the coolant has degraded nor does it require the coolant to be drained, the system to be flushed, or the coolant to be replaced.

In case of emergency, you can add a large amount of water without prediluted coolant in order to reach a vehicle service location. On arrival do the following:

  1. Drain the cooling system.
  2. Chemically clean the cooling system. We recommend Motorcraft Premium Cooling System Flush.

  3. Refill with prediluted coolant as soon as possible.

Water alone, without prediluted coolant, can cause engine damage from corrosion, overheating or freezing.

Do not use the following as a coolant substitute:

•Alcohol.
- Methanol.
-Brine.

- Any coolant mixed with alcohol or methanol antifreeze.

Alcohol and other liquids can cause engine damage from overheating or freezing.

Do not add extra inhibitors or non-specified additives to the coolant. These can be harmful and compromise the corrosion protection of the coolant.

Engine and Secondary Cooling System Refill Procedure

Perform this procedure when refilling the engine or secondary cooling systems after it has been drained or become extremely low:

  1. Before you remove the cap, turn the engine off and let it cool.
  2. When the engine is cool, wrap a thick cloth around the cap. Slowly turn cap counterclockwise until pressure begins to release.
  3. Step back when the pressure releases.
  4. When you are sure that all the pressure has been released, use the cloth to turn the cap counterclockwise and then remove it.
  5. Slowly add prediluted engine coolant to the coolant reservoir until the coolant level is within the minimum and maximum range as listed on the reservoir.
  6. Reinstall the pressure relief cap.

  7. Start and run the engine at 2000 rpm for 2 minutes.

  8. Shut the engine off, and remove the pressure relief cap as previously outlined.
  9. If required, add prediluted engine coolant to the coolant reservoir until the coolant level is within the minimum and maximum range as listed on the reservoir.
  10. Engine cooling system: Repeat steps 5 through 9 until the coolant level has stabilized and is no longer dropping after each step and the upper radiator hose at the radiator is warm to the touch, indicating that the engine thermostat is open and coolant is flowing through the radiator.
  11. Check the secondary cooling system. Repeat steps 1 through 10 until the coolant level has stabilized and is no longer dropping after each step and the lower passenger side of the secondary radiator is warm to the touch, indicating secondary thermostat is open and coolant is flowing through the entire system.
  12. Check the coolant level in both systems before you drive your vehicle the next few times.
  13. If necessary, add prediluted engine coolant to the coolant reservoirs until the coolant level is within the minimum and maximum range as listed on the reservoir. After you add coolant, check the coolant concentration.

Recycled Coolant

We do not recommend the use of recycled coolant as an approved recycling process is not yet available.

Dispose of used engine coolant in an appropriate manner. Follow your community's regulations and standards for recycling and disposing of automotive fluids.

Severe Climates

If you drive in extremely cold climates:

- It may be necessary to increase the coolant concentration above 50%.

•A coolant concentration of 60% provides improved freeze point protection. Coolant concentrations above 60% decrease the overheat protection characteristics of the coolant and may cause engine damage.

If you drive in extremely hot climates:

- You can decrease the coolant concentration to 40%.

- Coolant concentrations below 40% decrease the freeze and corrosion protection characteristics of the coolant and may cause engine damage.

Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection.

Checking Coolant Corrosion Inhibitor Additive Strength

At specific mileage intervals as listed in the scheduled maintenance information chapter, the coolant corrosion inhibitor additive must be checked. An information message may display in the optional information display at this time. The purpose of checking is to verify the correct engine coolant concentration freeze point protection and corrosion inhibitor additive level strength of the coolant for maximum engine performance and protection.

Three products are available to confirm the life and health of the coolant, one tool, a test kit and a coolant inhibitor additive:

- Robinair® Coolant and Battery Refractometer 75240 –

Recommended refractometer to test coolant concentration. (Rotunda tool part number: ROB75240).

- Rotunda 328-R071-ELC (Antifreeze Coolant ELC Contamination Kit)

Evaluates the corrosion inhibitor additive strength.

- The first step is once the coolant concentration is in the range of 40 – 60%. Test the corrosion inhibitor additive strength. If the test results show the cooling system does not have excessive contamination and the corrosion inhibitor additive strength is sufficient then no further action is required. If the test results for the Engine Coolant Circuit show the cooling system has excessive contamination or the corrosion inhibitor additive strength is not sufficient then add 47 fl oz (1.4 L) of Motorcraft Specialty Orange Engine Coolant Revitalizer. If the test results for the Secondary Coolant Circuit show the cooling system has excessive contamination or the corrosion inhibitor additive strength is not sufficient then add 16 fl oz (0.47 L) of Motorcraft Specialty Orange Engine Coolant Revitalizer.

- Motorcraft Specialty Orange Engine Coolant Revitalizer – Additive to boost the corrosion inhibitor level based upon the test results of the Antifreeze Coolant ELC Contamination Kit. You can add the Revitalizer two times over the life of the coolant. If additional dosages are required, you must flush the cooling system and refill per the instructions in the Workshop Manual.

Make sure to follow the proper coolant and additive specifications. See Capacities and Specifications (page 418).

Coolant Change

Follow the specific mileage intervals, as listed in the scheduled maintenance information, to change the coolant. The information display may display a message to change coolant at this time. Add prediluted coolant approved to the correct specification. See Capacities and Specifications (page 418).

Engine-driven Cooling Fan

Your vehicle may have an engine driven cooling fan drive also called a fan clutch. This fan drive changes the fan speed to match the vehicle's changing cooling air flow requirements. Fan speed, fan noise level and fuel consumption all will increase based on the driving conditions that include trailer towing, hill climbing, heavy loads, high speed and high ambient temperature, individually or in combination.

The fan drive is designed to provide the minimum fan speed and resulting minimum fan noise and fuel consumption required to meet the ever-changing vehicle cooling air flow requirements. You can hear the amount of fan noise increasing and decreasing as the engine power requirements and vehicle driving conditions change as you drive. This is normal to the operation of your vehicle. You may also hear high levels of the fan when the engine is first started and should normally decrease after driving for a short time.

AUTOMATIC TRANSMISSION FLUID CHECK

Have an authorized dealer check and change the transmission fluid and filter at the correct service interval. See

Scheduled Maintenance (page 579).

Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. See Scheduled

Maintenance (page 579).

The automatic transmission does not have a transmission fluid dipstick.

Note: Only applies to 6R100 transmission.

Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, if the transmission slips, slowly shifts or if you notice a sign of leaking fluid, contact an authorized dealer.

Checking Automatic Transmission Fluid (If Equipped)

For scheduled intervals of the fluid checks and changes, See Scheduled

Maintenance (page 579). Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage.

Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is at normal operating temperature (approximately 19 mi (30 km)). Verify that the transmission fluid temperature gauge, located on the instrument cluster, is within normal range.

  1. Drive the vehicle 19 mi (30 km) until it reaches normal operating temperature.
  2. Park the vehicle on a level surface and engage the parking brake.
  3. With the engine running, parking brake engaged and your foot on the brake pedal, move the gearshift lever through all of the gear ranges. Allow sufficient time for each gear to engage.
  4. Latch the gearshift lever in park (P) and leave the engine running.
  5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to the Under Hood Overview in this chapter for the location of the dipstick.
  6. Install the dipstick making sure it is fully seated in the filler tube.
  7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated area for normal operating temperature or ambient temperature.

Low Fluid Level

Type A

FORD F-350 Super Duty (2019) - Low Fluid Level - 1

flowchart
graph TD
    A["ADD (CHECK HOT)"] --> B["DO NOT ADD"]

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Do not drive the vehicle if there is no indication of fluid on the dipstick and the ambient temperature is above 50^ F ( 10^ C).

Correct Fluid Level

Type A

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text_image ADD COLD HOT DO NOT ADD

FORD F-350 Super Duty (2019) - Correct Fluid Level - 2

text_image ADD COLD HOT DO NOT ADD

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Type B

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Type B

FORD F-350 Super Duty (2019) - Correct Fluid Level - 3

flowchart
graph LR
    A["ADD (CHECK HOT)"] --> B["DO NOT ADD"]
    B --> C["Arrow pointing inward"]

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FORD F-350 Super Duty (2019) - Correct Fluid Level - 4

text_image ADD (CHECK HOT) DO NOT ADD

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For vehicles equipped with 5-speed transmissions, check the fluid at the normal operating temperature of 151°F (66°C) to 170°F (77°C) on a level surface. For vehicles equipped with 6-speed transmissions, check the fluid at the normal operating temperature of 200°F (93°C) to 210°F (99°C) on a level surface. The normal operating temperature can be reached after approximately 19 mi (30 km).

High Fluid Level

Type A

FORD F-350 Super Duty (2019) - High Fluid Level - 1

text_image ADD COLD HOT DO NOT ADD

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Type B

Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and engagement concerns, and possible damage.

High fluid levels can be caused by an overheating condition.

Adjusting Automatic Transmission Fluid Levels

Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage.

Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on:

  • the dipstick handle.
    • See Capacities and Specifications (page 418).

If necessary, add fluid in 8 fl oz (250 ml) increments through the filler tube until the level is correct.

Type A

FORD F-350 Super Duty (2019) - Adjusting Automatic Transmission Fluid Levels - 1

flowchart
graph LR
    A["ADD"] --> B["COLD"]
    B --> C["HOT"]
    C --> D["DO NOT ADD"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333

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Type B
FORD F-350 Super Duty (2019) - Adjusting Automatic Transmission Fluid Levels - 2

text_image ADD (CHECK HOT) DO NOT ADD

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If an overfill occurs, excess fluid should be removed by a qualified technician.

Note: An overfill condition of transmission fluid may cause shift and engagement concerns, and possible damage.

Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components.

TRANSFER CASE FLUID CHECK (IF EQUIPPED)
FORD F-350 Super Duty (2019) - Adjusting Automatic Transmission Fluid Levels - 3

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  1. Clean the filler plug.
  2. Remove the filler plug and inspect the fluid level.
  3. Add only enough fluid through the filler opening so that the fluid level is at the bottom of the opening.

Only use fluid that meets Ford specifications. See Capacities and Specifications (page 418).

BRAKE FLUID CHECK

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WARNING: Do not use any fluid other than the recommended brake fluid as this will reduce brake efficiency. Use of incorrect fluid could result in the loss of vehicle control, serious personal injury or death.

FORD F-350 Super Duty (2019) - BRAKE FLUID CHECK - 2

WARNING: Only use brake fluid from a sealed container. Contamination with dirt, water, petroleum products or other materials may result in brake system damage or failure. Failure to adhere to this warning could result in the loss of vehicle control, serious personal injury or death.

FORD F-350 Super Duty (2019) - BRAKE FLUID CHECK - 3

WARNING: Do not allow the fluid to touch your skin or eyes. If this happens, rinse the affected areas immediately with plenty of water and contact your physician.

FORD F-350 Super Duty (2019) - BRAKE FLUID CHECK - 4

WARNING: A fluid level between the MAX and MIN lines is within the normal operating range and there is no need to add fluid. A fluid level not in the normal operating range could compromise the performance of the system. Have your vehicle checked immediately.

FORD F-350 Super Duty (2019) - BRAKE FLUID CHECK - 5

text_image MAX MIN E170684

To avoid fluid contamination, the reservoir cap must remain in place and fully tight, unless you are adding fluid.

Only use fluid that meets Ford specifications. See Capacities and Specifications (page 418).

POWER STEERING FLUID CHECK

Check the power steering fluid. See Scheduled Maintenance (page 579). If adding fluid is necessary, use only MERCON LV ATF

Check the fluid level when it is at ambient temperature.

  1. Check the fluid level in the reservoir. It should be between the MIN and MAX range. Do not add fluid if the level is within this range.
  2. If the fluid level is low, add fluid to bring the fluid level up to between the MIN and MAX range.
  3. Switch the engine on.

  4. While the engine idles, turn the steering wheel left and right several times.

  5. Switch the engine off.
  6. Recheck the fluid level in the reservoir. Do not add fluid if the level is between the MIN and MAX range.
  7. If the fluid is low, add fluid in small amounts, continuously checking the level until it is between the MIN and MAX range. For proper fluid type, See Capacities and Specifications (page 418). Be sure to put the cap back on the reservoir.

WASHER FLUID CHECK

FORD F-350 Super Duty (2019) - WASHER FLUID CHECK - 1

WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.

Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See Capacities and Specifications (page 418).

State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle's paint finish, wiper blades or washer system.

DRAINING THE FUEL FILTER WATER TRAP - 6.7L DIESEL

FORD F-350 Super Duty (2019) - DRAINING THE FUEL FILTER WATER TRAP - 6.7L DIESEL - 1

WARNING: Do not dispose of fuel household refuse or the public ge system. Use an authorized waste sal facility.

Your vehicle has a diesel fuel conditioner module. The module is mounted between the outboard side of the fuel tank and the frame rail.

Note: The module is at the front of the fuel tank or at the front of the aft-axle fuel tank on some models.

FORD F-350 Super Duty (2019) - DRAINING THE FUEL FILTER WATER TRAP - 6.7L DIESEL - 2

You should drain water from the module assembly whenever the warning light illuminates or a

message appears in the information display advising you to drain the water separator. This occurs when approximately 6.76 fl oz (200 ml) of water accumulates in the module. If you allow the water level to exceed this level, the water may pass through to the engine and may cause fuel injection equipment damage.

Filter Location

Use the tables below to find the location of your filter.

Pick-up Truck

Filter LocationBox LengthCab *
8 ft (2.4 m)Regular.Left side of fuel tank.
SuperCab.6.75 ft (2.057 m)
8 ft (2.4 m)In front of fuel tank.
Super Crew Cab.6.75 ft (2.057 m)
Left side of fuel tank.8 ft (2.4 m)

Chassis Cab

Filter LocationFuel Tank TypeC
Right side of fuel tank.Single midship tank.
Aft axle/midship fuel tanksRight side of midship fuel tank.
Front of fuel tank.Single aft axle

Draining the Diesel Fuel Conditioner Module

  1. Switch the engine off.
  2. Access the underside of your vehicle.

FORD F-350 Super Duty (2019) - Draining the Diesel Fuel Conditioner Module - 1

natural_image Technical illustration of a car's side panel and its internal combustion engine component (no text or symbols)
  1. The diesel fuel conditioner module is on the left-hand frame rail.

FORD F-350 Super Duty (2019) - Draining the Diesel Fuel Conditioner Module - 2

natural_image Mechanical assembly diagram showing motor housing and internal components with directional arrows (no text or symbols)
  1. Drain the diesel fuel conditioner module. Turn the drain plug counterclockwise until it stops. Do not use any tools to loosen the drain plug. Drain the filter, approximately 0.5 gal (2 L), into an appropriate container. Do not re-use the fuel drained from the module.
  2. Tighten the drain plug, turn it clockwise until it stops and you feel a strong resistance. Do not use any tools to tighten the drain plug.
  3. Prime the system by turning the key to the on position for 30 seconds. Turn the key to the off position, then the on position again for another 30 seconds. Repeat this twice.

FUEL FILTER - 6.2L/6.8L

Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed.

CHANGING THE 12V BATTERY

FORD F-350 Super Duty (2019) - CHANGING THE 12V BATTERY - 1

WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide correct ventilation.

FORD F-350 Super Duty (2019) - CHANGING THE 12V BATTERY - 2

WARNING: When lifting a

plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.

FORD F-350 Super Duty (2019) - CHANGING THE 12V BATTERY - 3

WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

FORD F-350 Super Duty (2019) - CHANGING THE 12V BATTERY - 4

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm. Wash your hands after handling.

FORD F-350 Super Duty (2019) - CHANGING THE 12V BATTERY - 5

WARNING: This vehicle may have more than one battery. Removing the battery cables from only one battery does not disconnect your vehicle electrical system. Make sure you disconnect the battery cables from all batteries when disconnecting power. Failure to do so may cause serious personal injury or property damage.

Your vehicle is fitted with a Motorcraft maintenance-free battery which normally does not require additional water.

When a battery replacement is required, you must use a recommended replacement battery that matches the electrical requirements of the vehicle.

Note: After cleaning or replacing the battery, make sure you reinstall the battery cover or shield.

Note: If you add electrical accessories or components to the vehicle, it may adversely affect the low voltage battery performance and durability. This may also affect the performance of other electrical systems in the vehicle.

For longer, trouble-free operation, keep the top of the battery clean and dry.

If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water.

Because your vehicle's engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. Flexible fuel vehicles (FFV) must also relearn the ethanol content of the fuel for optimum driveability and performance.

To restore the settings, do the following:

  1. Apply the parking brake.
  2. Shift into park (P) or neutral (N).
  3. Switch off all accessories.
  4. Press the brake pedal and start your vehicle.
  5. Run the engine until it reaches normal operating temperature. While the engine is warming up, complete the following: Reset the clock. Reset the power windows bounce-back feature. See Windows and Mirrors (page 96). Reset the radio station presets. See Audio System (page 443).

  6. Allow the engine to idle for at least one minute.

  7. Drive the vehicle at least 10 mi (16 km) to completely relearn the idle trim and fuel trim strategy.

Note: If you do not allow the engine to relearn the idle and fuel trim strategy, the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy.

Note: For flexible fuel vehicles, if you are operating on E85, you may experience poor starts or an inability to start the engine and driveability problems until the fuel trim and ethanol content have been relearned.

Make sure that you dispose of old batteries in an environmentally friendly way. Seek advice from your local authority about recycling old batteries.

If storing your vehicle for more than 30 days without recharging the battery, we recommend that you disconnect the negative battery cable to maintain battery charge for quick starting.

Battery Management System (If

Equipped)

The battery management system monitors battery conditions and takes actions to extend battery life. If excessive battery drain is detected, the system temporarily disables some electrical systems to protect the battery.

Systems included are:

  • Heated rear window.
  • Heated seats.
  • Climate control.
  • Heated steering wheel.
    •Audio unit.
  • Navigation system.

A message may appear in the information displays to alert you that battery protection actions are active. These messages are only for notification that an action is taking place, and not intended to indicate an electrical problem or that the battery requires replacement.

After battery replacement, or in some cases after charging the battery with an external charger, the battery management system requires eight hours of vehicle sleep time to relearn the battery state of charge. During this time your vehicle must remain fully locked with the ignition switched off.

Note: Prior to relearning the battery state of charge, the battery management system may temporarily disable some electrical systems.

Electrical Accessory Installation

To make sure the battery management system works correctly, do not connect an electrical device ground connection directly to the battery negative post. This can cause inaccurate measurements of the battery condition and potential incorrect system operation.

Note: If you add electrical accessories or components to the vehicle, it may adversely affect battery performance and durability. This may also affect the performance of other electrical systems in the vehicle.

CHECKING THE WIPER BLADES

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Run the tip of your fingers over the edge of the blade to check for roughness.

Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth.

CHANGING THE WIPER BLADES

You can manually move the wiper arms when the ignition is off. This allows for ease of blade replacement and cleaning under the blades.

FORD F-350 Super Duty (2019) - CHANGING THE WIPER BLADES - 1

natural_image Close-up of a damaged metal bracket with visible structural details and a white arrow symbol (no text or symbols on the main subject)
  1. Pull the wiper blade and arm away from the glass.

FORD F-350 Super Duty (2019) - CHANGING THE WIPER BLADES - 2

natural_image Close-up of a mechanical component with labeled section A and directional arrow (no text or symbols beyond label)

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  1. Release the wiper blade lock (A) and separate the wiper blade from the wiper arm.
  2. Install in the reverse order.

Note: Make sure that the wiper blade locks into place. Lower the wiper arm and blade back on the windshield. The wiper arms will automatically return to their normal position when you turn the ignition on.

-Replace wiper blades at least once per year for optimum performance.
- You can improve poor wiper quality by cleaning the wiper blades and the windshield.

ADJUSTING THE HEADLAMPS

Vertical Aim Adjustment

The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer.

Headlamp Aiming Target
FORD F-350 Super Duty (2019) - Vertical Aim Adjustment - 1

text_image A D C B E142592

8 feet (2.4 meters)A

Center height of lamp to groundB

25 feet (7.6 meters)C

Horizontal reference lineD

Vertical Aim Adjustment Procedure

  1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 ft (7.6 m) away.
  2. Measure the height of the headlamp bulb center from the ground and mark an 8 ft (2.4 m) horizontal reference line on the vertical wall or screen at this height.

Note: To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other.

  1. Turn on the low beam headlamps to illuminate the wall or screen and open the hood.

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  1. On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.

FORD F-350 Super Duty (2019) - Vertical Aim Adjustment Procedure - 2

natural_image 3D rendering of a mechanical device with labeled points A and B, showing internal components and mounting features (no text or symbols beyond labels)
  1. Locate the vertical adjuster on each headlamp. Using a Phillips #2 screwdriver, turn the adjuster either clockwise or counterclockwise in order to adjust the vertical aim of the headlamp.

Note: A. LED headlamp.

B. Halogen headlamp.
6. Repeat steps 3 thru 5 to adjust the other headlamp.
7. Close the hood and turn off the lamps.

Horizontal Aim Adjustment

Horizontal aim is not required for this vehicle and is not adjustable.

CHANGING A BULB

FORD F-350 Super Duty (2019) - CHANGING A BULB - 1

WARNING: Switch the lamps and the ignition off. Failure to follow this warning could result in serious personal injury.

FORD F-350 Super Duty (2019) - CHANGING A BULB - 2

WARNING: Bulbs can become hot.

Let the bulb cool down before removing it. Failure to do so could result in personal injury.

Use the correct specification bulb. See Bulb Specification Chart (page 441). Install in the reverse order unless otherwise stated.

Front Park and Direction Indicator Lamp Bulbs

Note: To access the right-hand side bulbs, remove the air intake pipe. See Changing the Engine Air Filter (page 361).

To access the left-hand side bulbs, remove the washer reservoir filler tube. Vehicles with diesel engine only.

FORD F-350 Super Duty (2019) - Front Park and Direction Indicator Lamp Bulbs - 1

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  1. Switch all of the lamps and the ignition off.
  2. Disconnect the electrical connector.
  3. Turn the bulb holder counterclockwise and remove it.

Note: You cannot separate the bulb from the bulb holder.

Headlamp Bulbs

Note: To access the right-hand side bulbs, remove the air intake pipe. See Changing the Engine Air Filter (page 361).

To access the left-hand side bulbs, remove the washer reservoir filler tube. Vehicles with diesel engine only.

FORD F-350 Super Duty (2019) - Headlamp Bulbs - 1

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  1. Switch all of the lamps and the ignition off.
  2. Disconnect the electrical connector.
  3. Turn the bulb holder counterclockwise and remove it.

Note: You cannot separate the bulb from the bulb holder.

Note: Handle a halogen headlamp bulb carefully and keep out of children's reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.

LED Bulb (If Equipped)

LED lamps are not serviceable items. See an authorized dealer if they fail.

Fog Lamp Bulbs (If Equipped)
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  1. Switch all of the lamps and the ignition off.
  2. To access the bulb, reach behind the bumper.
  3. Disconnect the electrical connector.
  4. Turn the bulb holder counterclockwise and remove it.

Note: You cannot separate the bulb from the bulb holder.

Note: Handle a halogen bulb carefully and keep out of children's reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the fog lamps are operated.

LED Lamps (If Equipped)

LED lamps are not serviceable items. See an authorized dealer if they fail.

The following lamps are LED:

  • Headlamps.
  • Front fog lamps.
  • Rear lamps.
    • High stop lamp and cargo lamp.
  • License plate bulb.

Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp Bulbs

Pickup Models - Vehicles without Blind Spot Information System

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  1. Switch all of the lamps and the ignition off.
  2. Open the tailgate to expose the lamp assemblies.
  3. Remove the bolts from the tail lamp assembly and carefully pull the lamp assembly from the tailgate pillar by releasing the two retaining tabs.
  4. Turn the bulb holder counterclockwise and remove it.
  5. Remove the bulb by pulling it straight out.

Pickup Models - Vehicles with Blind Spot Information System

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  1. Switch all of the lamps and the ignition off.
  2. Open the tailgate to expose the lamp assemblies.
  3. Remove the bolts from the tail lamp assembly and carefully pull the lamp assembly from the tailgate pillar by releasing the two retaining tabs.
  4. Remove the screws from the blind spot information system module cover.
  5. Turn the bulb holder counterclockwise and remove it.
  6. Remove the bulb by pulling it straight out.

Chassis Cabs

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  1. Switch all of the lamps and the ignition off.
  2. Remove the screws and the lamp lens from lamp assembly.
  3. Remove the bulb by pulling it straight out.

Cargo Lamp and Central High Mounted Brake Lamp Bulbs

  1. Switch all of the lamps and the ignition off.
  2. Remove the screws and carefully pull the lamp assembly from the vehicle to expose the bulb sockets.

FORD F-350 Super Duty (2019) - Cargo Lamp and Central High Mounted Brake Lamp Bulbs - 1

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  1. Turn the bulb holder counterclockwise and remove it.

  2. Remove the bulb by pulling it straight out.

License Plate Lamp Bulb

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  1. Switch all of the lamps and the ignition off.
  2. To access the bulb, reach behind the bumper.
  3. Turn the bulb holder counterclockwise and remove it.
  4. Remove the bulb by pulling it straight out.

CHANGING THE ENGINE AIR FILTER - 6.2L/6.8L

FORD F-350 Super Duty (2019) - CHANGING THE ENGINE AIR FILTER - 6.2L/6.8L - 1

WARNING: To reduce the risk of the damage and personal burnes, do not start your engine with the leaner removed and do not remove the engine is running.

Use the correct specification air filter element. See Motorcraft Parts (page 420).

Note: Failure to use the correct air filter element may result in severe engine damage. Resulting component damage may not be covered by the vehicle Warranty.

Change the air filter element at the correct service interval. See Scheduled Maintenance (page 579).

FORD F-350 Super Duty (2019) - CHANGING THE ENGINE AIR FILTER - 6.2L/6.8L - 2

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  1. Disconnect the mass air flow sensor electrical connector. (6.8L only)
  2. Remove the air intake tube securing clamp.
  3. Pull the air intake tube away from the air filter housing.
  4. Remove the clips that secure the air filter housing cover. Remove the air filter housing cover.

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  1. Remove the air filter element from the air filter housing.
  2. Install in the reverse order.

CHANGING THE ENGINE AIR FILTER - 6.7L DIESEL

WARNING: To reduce the risk of vehicle damage and personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.

Use the correct specification air filter element. See Motorcraft Parts (page 422).

Note: Failure to use the correct air filter element may result in severe engine damage. Resulting component damage may not be covered by the vehicle Warranty. Change the air filter element at the correct service interval. See Scheduled Maintenance (page 579).

FORD F-350 Super Duty (2019) - CHANGING THE ENGINE AIR FILTER - 6.7L DIESEL - 1

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  1. Disconnect the mass air flow sensor electrical connector.
  2. Remove the air intake tube securing clamp.
  3. Pull the air intake tube away from the air filter housing.
  4. Remove the clips that secure the air filter housing cover. Remove the air filter housing cover.

FORD F-350 Super Duty (2019) - CHANGING THE ENGINE AIR FILTER - 6.7L DIESEL - 2

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  1. Remove the air filter element from the air filter housing.
  2. Install in the reverse order.

Air Filter Restriction Gauge
FORD F-350 Super Duty (2019) - CHANGING THE ENGINE AIR FILTER - 6.7L DIESEL - 3

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The air filter restriction gauge is in the upper housing of the air filter assembly.

Check the air filter restriction gauge whenever you open the hood to carry out general engine maintenance or at least every 7,500 mi (12,000 km). If you operate your vehicle in extremely dusty conditions, check the gauge at least every 500 mi (800 km) or two weeks, whichever occurs first. Change the air filter element when the restriction gauge reads near the

change filter line and the gauge is yellow. Allowing the restriction gauge to reach maximum affects engine performance and fuel economy.

Operating your vehicle in heavy snowfall or extreme rain conditions may allow excessive amounts of snow or water into the air intake system. This could restrict air flow and cause the engine to lose power or shut down.

After installing a new air filter element, you must reset the gauge by pressing the reset button.

After operating your vehicle during heavy snowfall or extreme rain, do the following:

- Snow: At the earliest opportunity, open the hood and clear any snow and ice from the air filter housing inlet and reset the air filter restriction gauge.

- Extreme rain: The air filter element dries out after approximately 15–30 minutes of driving at highway speeds. At the earliest opportunity, open the hood and reset the air filter restriction gauge.

Note: Do not remove the foam filter.

CHANGING THE ENGINE- MOUNTED AND DIESEL FUEL CONDITIONER MODULE FUEL FILTERS - 6.7L DIESEL

FORD F-350 Super Duty (2019) - CHANGING THE ENGINE- MOUNTED AND DIESEL FUEL CONDITIONER MODULE FUEL FILTERS - 6.7L DIESEL - 1

WARNING: Do not dispose of fuel household refuse or the public ge system. Use an authorized waste sal facility.

Your vehicle has two fuel filters. The first filter mounts on top of the engine on the left-hand side. The second filter is inside the diesel fuel conditioner module. The module is attached to the fuel tank in different locations depending on the configuration of your truck. See table below for configurations.

Note: The module is at the front of the fuel tank or at the front of the aft-axle fuel tank on some models.

Regular fuel filter changes are an important part of engine maintenance; failing to keep with the scheduled maintenance could lead to engine performance issues and fuel injection system damage. See Scheduled Maintenance (page 579).

Use only recommended service parts conforming to specifications. See Motorcraft Parts (page 420).

Note: Using fuel that has high levels of impurities may require more frequent filter replacements than the service interval specifies.

Diesel Fuel Conditioner Module Filter

Filter Location

Use the tables below to find the location of your filter.

Pick-up Truck

Filter LocationBox LengthCa
8 ft (2.4 m)Regular.Left side of fuel tank.
SuperCab.6.75 ft (2.057 m)
8 ft (2.4 m)In front of fuel tank.
Super Crew Cab.6.75 ft (2.057 m)
Left side of fuel tank.8 ft (2.4 m)

Chassis Cab

Filter LocationFuel Tank Type
Right side of fuel tank.Single mi
Aft axle/midship fuel tanksChassis Cab.Right side of midship fuel tank.
Front of fuel tank.Single aft a

Removal

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  1. For 2017 models, disconnect the fuel line quick connect coupling from the in tank fuel pump. For 2018 models and later, skip this step but insure that the fuel filler cap is closed before draining the filter. Failure to close the fill cap results in the siphoning of the entire fuel tank contents when you open the drain screw.
  2. Locate your filter.

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  1. Drain the diesel fuel conditioner module. Turn the drain plug counterclockwise until it stops. Do not use any tools to loosen the drain plug. Drain the filter, approximately 0.53 gal (2 L), into an appropriate container. Do not re-use the fuel drained from the module.

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  1. Disconnect the electrical connector.
  2. Fully loosen the bolts securing the lower portion of the diesel fuel conditioner module housing.

Note: Do not fully remove the bolts from the lower portion of the diesel fuel conditioner module housing.

  1. Remove the lower portion of the diesel fuel conditioner module housing.

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  1. Slide the filter element toward the drain plug to disengage the securing clips.

Installation

  1. Slide the filter element into the housing and fully engage the securing clips.
  2. Install the lower portion of the housing. Tighten the bolts until you feel a strong resistance. Maximum torque 7 lb.ft (9 Nm).
  3. Connect the electrical connector.
  4. Tighten the drain plug, turn it clockwise until it stops and you feel a strong resistance. Do not use any tools to tighten the drain plug.

Engine-mounted Fuel Filter

Although the fuel system is not fully pressurized when the vehicle is off, some residual pressure may remain in the fuel system since it can take some time for the pressure to completely bleed off.

Therefore, we recommend you place an absorbent cloth below the filter connectors to absorb any fuel that may drain.

The engine-mounted fuel filter is a plastic disposable cartridge.

Removal

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  1. Disconnect the fuel lines by squeezing the connector tabs and pulling the lines straight off.

FORD F-350 Super Duty (2019) - Removal - 2

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  1. Rotate the filter fully counterclockwise until the peg is at the far end of the slot.
  2. Pull the filter straight up from the bracket and discard the filter.

Note: No special air purge is necessary after filter servicing. The fuel system purges the air in the filters.

Installation

  1. Install the new filter into the filter bracket. Turn the filter clockwise to lock it in place.
  2. Reconnect the fuel lines.
  3. Switch the ignition on for 30 seconds and then switch the ignition off. Repeat this operation six times in a row to purge any trapped air from the fuel system.

GENERAL INFORMATION

Your dealer has many quality products available to clean your vehicle and protect its finishes.

CLEANING PRODUCTS

Materials

For best results, use the following products or products of equivalent quality:

SpecificationName
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada)
ESR-M5B194-BMotorcra
ESR-M14P4-AMotorcra
ESR-M14P3-AMotorcra
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. & Canada)
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
Bitterant, ZC-32-B2 (U.S.)WSS-M14P19-AMotorcra
A/B/D/F (Canada)WSS-M14P19-AMotorcra
Motorcraft® Professional Strength Carpet & Upholstery Cleaner, ZC-54 (U.S. & Canada)
ESR-M14P5-AMotorcra
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-AMotorcra
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)

CLEANING THE EXTERIOR

Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, we recommend Motorcraft Detail Wash.

  • Never use strong household detergents or soap, for example dish washing or laundry liquid. These products can discolor and spot painted surfaces.
  • Never wash your vehicle when it is hot to the touch, or during strong or direct sunlight.

  • Dry your vehicle with a chamois or soft terry cloth towel to eliminate water spotting.

  • Immediately remove fuel spillages, bird droppings, insect deposits and road tar. These may cause damage to your vehicle's paintwork or trim over time. We recommend Motorcraft Bug and Tar Remover.
  • Remove any exterior accessories, for example antennas, before entering a car wash.
  • When filling with AdBlue®, remove any residue on painted surfaces immediately.

Note: Suntan lotions and insect repellents can damage painted surfaces. If these substances come in contact with your vehicle, wash the affected area as soon as possible.

Cleaning the Headlamps

Note: Do not scrape the headlamp lenses or use abrasives, alcoholic solvents or chemical solvents to clean them.

Note: Do not wipe the headlamps when they are dry.

Exterior Chrome Parts

  • Apply a high quality-cleaning product to bumpers and other chrome parts. Follow the manufacturer's instructions. We recommend Motorcraft Custom Bright Metal Cleaner.
  • Do not apply the cleaning product to hot surfaces. Do not leave the cleaning product on chrome surfaces longer than the time recommended.
  • Using non-recommended cleaners can result in severe and permanent cosmetic damage.

Note: Never use abrasive materials, for example steel wool or plastic pads as they can scratch the chrome surface.

Note: Do not use chrome cleaner, metal cleaner or polish on wheels or wheel covers.

Exterior Plastic Parts

For routine cleaning we recommend Motorcraft Detail Wash. If tar or grease spots are present, we recommend Motorcraft Bug and Tar Remover.

Stripes or Graphics (If Equipped)

Hand washing your vehicle is preferred however, pressure washing may be used under the following conditions:

  • Do not use water pressure higher than 2,000 psi (14,000 kPa).
  • Do not use water hotter than 179°F (82°C).
  • Use a spray with a 40^ wide spray angle pattern.
  • Keep the nozzle at a 12 in (305 mm) distance and 90^ angle to your vehicle's surface.

Note: Holding the pressure washer nozzle at an angle to the vehicle's surface may damage graphics and cause the edges to peel away from the vehicle's surface.

Underbody

Regularly clean the underside of your vehicle using water. Keep body and door drain holes free of debris or foreign material.

Under Hood

For removing black rubber marks from under the hood we recommend Motorcraft Wheel and Tire Cleaner or Motorcraft Bug and Tar Remover.

WAXING

Regular waxing is necessary to protect your car's paint from the elements. We recommend that you wash and wax the painted surface once or twice a year.

When washing and waxing, park your vehicle in a shaded area out of direct sunlight. Always wash your vehicle before applying wax.

  • Use a quality wax that does not contain abrasives.
  • Follow the manufacturer's instructions to apply and remove the wax.
  • Apply a small amount of wax in a back-and-forth motion, not in circles.
  • Do not allow wax to come in contact with any non-body (low-gloss black) colored trim. The wax will discolor or stain the parts over time.

  • Roof racks.
    • Bumpers.

  • Grained door handles.
  • Side moldings.
  • Mirror housings.
    •Windshield cowl area.

- Do not apply wax to glass areas.

• After waxing, your car's paint should feel smooth, and be free of streaks and smudges.

CLEANING THE ENGINE

Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal.

When washing:

• Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.
- Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components.
- Spray Motorcraft Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo.
- Never wash or rinse the engine while it is hot or running; water in the running engine may cause internal damage.
- Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations.
- Cover the battery, power distribution box, and air filter assembly to prevent water damage when cleaning the engine.

CLEANING THE EXHAUST - 6.7L DIESEL

FORD F-350 Super Duty (2019) - CLEANING THE EXHAUST - 6.7L DIESEL - 1

WARNING: Failure to maintain the functional holes, in the tailpipe section of the exhaust, clean and free of debris or foreign material may result in the holes becoming blocked or plugged. Do not modify or remove the tail-pipe section. Blocked or plugged holes or removal/modification of the system could result in elevated exhaust gas temperatures which may result in vehicle/property damage or personal injury.

FORD F-350 Super Duty (2019) - CLEANING THE EXHAUST - 6.7L DIESEL - 2

WARNING: The normal operating temperature of the exhaust system is very high. Never work around or attempt to repair any part of the exhaust system until it has cooled. Use special care when working around the diesel oxidation catalytic converter and/or the diesel particulate filter (DPF). The diesel oxidation catalytic converter and/or the DPF heats up to a high temperature after only a short period of engine operation and can stay hot even after the engine is turned off. Failure to follow these instructions may result in personal injury.

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The visible holes in the exhaust tip and the holes under the shield just inboard of the right rear tire(s) are functional. The holes need to be kept clear of mud/debris or foreign material to maintain proper function of the exhaust system. Clean and remove debris or foreign material if present as needed. Spraying with a hose during regular washing of vehicle should help keep holes clean and clear of debris or foreign material.

CLEANING THE WINDOWS AND WIPER BLADES

Car wash chemicals and environmental fallout can result in windshield and wiper blade contamination. Dirty windshield and wipers will result in poor windshield wiper operation. Keep the windshield and wiper blades clean to maintain windshield wiper performance.

To clean the windshield and wiper blades:

- Clean the windshield with a non-abrasive glass cleaner. When cleaning the interior of the windshield, avoid getting any glass cleaner on the instrument panel or door panels. Wipe any glass cleaner off these surfaces immediately.

- For windshields contaminated with tree sap, chemicals, wax or bugs, clean the entire windshield using steel wool (no greater than 0000 grade) in a circular motion and rinse with water.

- Clean the wiper blades with isopropyl rubbing alcohol or windshield washer concentrate.

Note: Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. The vehicle warranty does not cover damage caused to the heated rear window grid lines.

CLEANING THE INTERIOR

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WARNING: Do not use cleaning solvents, bleach or dye on the vehicle's seatbelts, as these actions may weaken the belt webbing.

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WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a crash.

For fabric, carpets, cloth seats and seats equipped with side airbags:

  • Remove dust and loose dirt with a vacuum cleaner.
  • Remove light stains and soil with Motorcraft Professional Strength Carpet & Upholstery Cleaner.
  • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover. In Canada, use Motorcraft Multi-Purpose Cleaner.

  • If a ring forms on the fabric after spot cleaning, clean the entire area immediately (but do not oversaturate) or the ring will set.

  • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.

Note: Microfiber cloth fabric is made of polyester microfiber with micro-porous polyurethane. Using commercially available fabric cleaners can cause permanent damage.

Note: Do not use commercially available leather and vinyl cleaning products on microfiber cloth fabric.

Note: Your vehicle may have microfiber cloth fabric on the seats, headliner, floor mats and door panels.

Depending on the type of stain, use water, lemon juice or pure ethyl alcohol when cleaning. For cleaning microfiber cloth, refer to the following chart:

Cleaning ProcedureType of Stain
Fruit juice, jam, jelly, syrup or ketchup.Use lukewarm water and rinse by dabbing with clean water.
Blood, egg, excrement or urine.Use cold water and rinse by dabbing with clean water. Avoid warm water because it makes these substances coagulate.
Liquor, alcoholic beverages, wine, beer, cola and tea.Use lukewarm water. If the color remains, treat with lemon juice and then rinse.
Indelible pencil, cocoa, chocolate, pastry with cream or chocolate, ice cream or mustard.Use lukewarm water and rinse by dabbing with clean water.
Vinegar, hair gel, tomato sauce or coffee with sugar.Use lemon juice, wipe with lukewarm water and rinse by dabbing with clean water.
Use ethyl alcohol, then dab with water.Dye t

CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS

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WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system.

Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces. See Cleaning Leather Seats (page 374).

Clean the instrument panel and cluster lens with a clean, damp and soft cloth, then use a clean, dry and soft cloth to dry these areas.

  • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect you from undesirable windshield reflection.
  • Do not use any household cleaning products or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.
  • Wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion to avoid possible damage to the interior painted surfaces.
  • Do not allow air fresheners and hand sanitizers to spill onto interior surfaces. If a spill occurs, wipe off immediately. Your warranty may not cover these damages.

If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces:

  1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible.
  2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors. Test any cleaner or stain remover on an inconspicuous area.
  3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
  4. If necessary, apply more soap and water solution or cleaning product to a clean, soft cloth and press it onto the soiled area. Allow this to set at room temperature for 30 minutes.
  5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion for 60 seconds on the soiled area.
  6. Dry the area with a clean, soft cloth.

CLEANING LEATHER SEATS (IF EQUIPPED)

Without King Ranch Edition

Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces.

For routine cleaning, wipe the surface with a soft, damp cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.

For cleaning and removing spots and stains such as dye transfer, use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors.

Note: Test any cleaner or stain remover on an inconspicuous area.

You should:

  • Remove dust and loose dirt with a vacuum cleaner.
  • Clean and treat spills and stains as soon as possible.

Do not use the following products as these may damage the leather:

  • Oil and petroleum or silicone-based leather conditioners.
  • Household cleaners.
  • Alcohol solutions.
  • Solvents or cleaners intended specifically for rubber, vinyl and plastics.

With King Ranch Edition

Your vehicle has seating covered in premium, top-grain leather that is extremely durable, but still requires special care and maintenance in order to preserve longevity and comfort.

Regular cleaning and conditioning maintains the appearance of the leather.

Cleaning

For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush.

For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution.

  • Clean spills as quickly as possible.
  • Test any cleaner or stain remover on an inconspicuous part of the leather as cleaners may darken the leather.

  • Do not spill coffee, ketchup, mustard, orange juice or oil-based products on the leather as they may permanently stain the leather.

  • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl or plastics.

Scratches

Because the leather in the seat comes from genuine steer hides, there may be evidence of naturally occurring markings, such as small scars. These markings give character to the seating covers and are considered to be proof of a genuine leather product.

In order to lessen the appearance of certain scratches and other wear marks, apply conditioner on the affected area following the same instructions as in the

Conditioning section.

Conditioning

Bottles of King Ranch Leather Conditioner are available at the King Ranch Saddle Shop. Visit the website at www.krsaddleshop.com, or call 1-800-282-KING (5464) in the United States. If you are unable to obtain King Ranch Leather Conditioner, use another premium leather conditioner.

  • Clean the surfaces using the steps outlined in the Cleaning section.
  • Make sure the leather is dry then apply a nickel-sized amount of conditioner to a clean, dry cloth.
  • Rub the conditioner into the leather until it disappears. Allow the conditioner to dry, then repeat the process for the entire interior. If a film appears, wipe it off with a dry, clean cloth.

REPAIRING MINOR PAINT DAMAGE

Authorized dealers have touch-up paint to match your vehicle's color. Your vehicle color code is printed on a sticker on the front, left-hand side door jamb. Take your color code to your authorized dealer to make sure you get the correct color.

Before repairing minor paint damage, use a cleaner such as Motorcraft Bug and Tar Remover to remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout.

Always read the instructions before using cleaning products.

CLEANING THE WHEELS (IF

EQUIPPED)

  1. Regularly clean them with a wheel cleaner. We recommend that you use Ford approved wheel cleaner if available.
  2. Remove dirt and brake dust with a sponge.
  3. Remove tar and grease with a bug and tar remover. We recommend that you use Ford approved bug and tar remover if available.
  4. Thoroughly rinse the wheels with water after cleaning.

If you intend on parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so. This reduces the risk of corrosion of the brake discs, brake pads and linings.

Do not clean the wheels when they are hot.

Note: Some car washes could damage wheel rims and covers.

Note: Using non-recommended cleaners, harsh cleaning products, chrome wheel cleaners or abrasive materials could damage wheel rims and covers.

VEHICLE STORAGE

If you plan on storing your vehicle for 30 days or more, read the following maintenance recommendations to make sure your vehicle stays in good operating condition.

We engineer and test all motor vehicles and their components for reliable, regular driving. Under various conditions, long-term storage may lead to degraded engine performance or failure unless you use specific precautions to preserve engine components.

General

  • Store all vehicles in a dry, ventilated place.
  • Protect from sunlight, if possible.
  • If vehicles are stored outside, they require regular maintenance to protect against rust and damage.

Body

  • Wash your vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and the underside of front fenders.
  • Periodically wash your vehicle if it is stored in exposed locations.
  • Touch-up exposed or primed metal to prevent rust.
  • Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when you wash your vehicle.
    • Lubricate all hood, door and luggage compartment hinges and latches with a light grade oil.

  • Cover interior trim to prevent fading.

  • Keep all rubber parts free from oil and solvents.

Engine

  • Change the engine oil and filter prior to storage because used engine oil contains contaminates which may cause engine damage.
  • Start the engine every 15 days for a minimum of 15 minutes. Run at fast idle with the climate controls set to defrost until the engine reaches normal operating temperature.
  • With your foot on the brake, shift through all the gears while the engine is running.
  • We recommend that you change the engine oil before you use your vehicle again.

Fuel system

- Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle.

Cooling system

  • Protect against freezing temperatures.
  • When removing your vehicle from storage, check coolant fluid level. Confirm that there are no cooling system leaks and that fluid is at the recommended level.

Battery

  • Check and recharge as necessary. Keep connections clean.
  • If storing your vehicle for more than 30 days without recharging the battery, we recommend that you disconnect the battery cables to maintain battery charge for quick starting.

Note: It is necessary to reset memory features if battery cables are disconnected.

Brakes

- Make sure the brakes and parking brake release fully.

Tires

- Maintain recommended air pressure.

Miscellaneous

  • Make sure all linkages, cables, levers and pins under your vehicle are covered with grease to prevent rust.
  • Move vehicles at least 25 ft (7.5 m) every 15 days to lubricate working parts and prevent corrosion.

Removing Vehicle From Storage

When your vehicle is ready to come out of storage, do the following:

  • Wash your vehicle to remove any dirt or grease film build-up on window surfaces.
  • Check windshield wipers for any deterioration.
  • Check under the hood for any foreign material that may have collected during storage such as mice or squirrel nests.
  • Check the exhaust for any foreign material that may have collected during storage.
  • Check tire pressures and set tire inflation per the Tire Label.
  • Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to remove rust build-up.

  • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels.

  • If you remove the battery, clean the battery cable ends and check for damage.

Contact an authorized dealer if you have any concerns or issues.

GENERAL INFORMATION

Use only approved wheel and tire sizes, using other sizes could damage your vehicle. If you change the diameter of the tires from that fitted at the factory, the speedometer may not display the correct speed. If you intend to change the size of the wheels from that fitted by the manufacturer, you can check the suitability with an authorized dealer.

Additional information related to the functionality and maintenance of your tires can be found later in this chapter. See Tire Care (page 381).

You can find the recommended tire inflation pressures can on the Tire Label, which is on the B-pillar or the edge of the driver door. You can also find this information on the Safety Compliance Certification Label, affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door latch post; next to the driver seating position.

We strongly recommend maintaining these tire pressures at all times. Failure to follow the tire pressure recommendations can cause uneven treadwear patterns, reduced fuel economy, and adversely affect the way your vehicle handles.

Note: Check and set the tire pressure at the ambient temperature in which you are intending to drive your vehicle and when the tires are cold.

Note: Check your tire pressures at least once per month.

If your vehicle has a spare tire, set the pressure to the highest value given for your vehicle and tire size combination.

Notice to utility vehicle and truck owners

FORD F-350 Super Duty (2019) - Notice to utility vehicle and truck owners - 1

WARNING: Utility vehicles have a icantly higher rollover rate than types of vehicles.

FORD F-350 Super Duty (2019) - Notice to utility vehicle and truck owners - 2

WARNING: Vehicles with a higher rate of gravity (utility and four-wheel vehicles) handle differently than ones with a lower center of gravity (senger cars). Avoid sharp turns, massive speed and abrupt steering in the vehicles. Failure to drive cautiously, cases the risk of losing control of your vehicle, vehicle rollover, personal injury death.

FORD F-350 Super Duty (2019) - Notice to utility vehicle and truck owners - 3

WARNING: In a rollover crash, an ted person is significantly more to die than a person wearing a belt.

FORD F-350 Super Duty (2019) - Notice to utility vehicle and truck owners - 4

WARNING: Do not become confident in the ability of four-wheel vehicles. Although a four-wheel vehicle may accelerate better than one-wheel drive vehicle in low traction, it won't stop any faster than two-wheel drive vehicles. Always drive safe speed.

Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.

Study your owner's manual and any supplements for specific information about equipment features, instructions for safe driving and additional precautions to reduce the risk of an accident or serious injury.

Four-wheel drive system (If Equipped)

FORD F-350 Super Duty (2019) - Four-wheel drive system (If Equipped) - 1

WARNING: Do not become

overconfident in the ability of four-wheel drive vehicles. Although a four-wheel drive vehicle may accelerate better than a two-wheel drive vehicle in low traction situations, it won't stop any faster than two-wheel drive vehicles. Always drive at a safe speed.

A vehicle equipped with four-wheel drive, when selected, has the ability to use all four wheels to power itself. This increases traction which may enable you to safely drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot.

Power is supplied to all four wheels through a transfer case or power transfer unit. Four-wheel drive vehicles allow you to select different modes as necessary. For information on transfer case operation and shifting procedures, See Four-Wheel

Drive (page 212). For information on transfer case maintenance, See

Maintenance (page 328). You should become thoroughly familiar with this information before you operate your vehicle.

On some four-wheel drive vehicles, the initial shift from two-wheel to four-wheel drive when the vehicle is moving can cause a momentary clunk and ratcheting sound. These sounds are normal and are not cause for concern.

In four-wheel drive vehicles, the size of the spare tire relative to the remaining tires can have an effect on the 4x4 system. If there is a significant difference between the size of a spare and the remaining tires, four-wheel drive functionality may be limited. See Using Four-Wheel Drive (page 212).

How your vehicle differs from other vehicles

Sport utility vehicles and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may be:

- Higher - to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody components.

- Shorter - to give it the capability to approach inclines and drive over the crest of a hill without getting hung up or damaging underbody components. All other things held equal, a shorter wheelbase may make your vehicle quicker to respond to steering inputs than a vehicle with a longer wheelbase.

- Narrower - to provide greater maneuverability in tight spaces, particularly in off-road use.

As a result of the above dimensional differences, Sport utility vehicles and trucks often have a higher center of gravity and a greater difference in center of gravity between the loaded and unloaded condition. These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car.

TIRE CARE

Information About Uniform Tire Quality Grading

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Tire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A.

These Tire Quality Grades are determined by standards that the United States Department of Transportation has set.

Tire Quality Grades apply to new pneumatic passenger car tires. They do not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, light truck or LT type tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104 ©)(2).

U.S. Department of Transportation Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.

Treadwear

The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 12 ) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate.

Traction AA A B C

FORD F-350 Super Duty (2019) - Traction AA A B C - 1

WARNING: The traction be assigned to this tire is ed on straight-ahead braking tion tests, and does not ade acceleration, cornering, oplaning or peak traction acteristics.

The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.

Temperature A B C

FORD F-350 Super Duty (2019) - Temperature A B C - 1

WARNING: The

temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.

The temperature grades are A (the highest), B and C, representing the tire's resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the

Federal Motor Vehicle Safety Standard No. 139. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law.

Glossary of Tire Terminology

*Tire label: A label showing the original equipment tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry.

*Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture. Also referred to as DOT code.

*Inflation pressure: A measure of the amount of air in a tire.

*Standard load: A class of P-metric or Metric tires designed to carry a maximum load at set pressure. For example: For P-metric tires 35 psi (2.4 bar) and for Metric tires 36 psi (2.5 bar). Increasing the inflation pressure beyond this pressure will not increase the tire's load carrying capability.

*Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 42 psi (2.9 bar). Increasing the inflation pressure beyond this pressure will not increase the tire's load carrying capability.

*kPa: Kilopascal, a metric unit of air pressure.

*PSI: Pounds per square inch, a standard unit of air pressure.

*Cold tire pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile (1.6 kilometers).

*Recommended inflation pressure: The cold inflation pressure found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-pillar or the edge of the driver's door.

B-pillar: The structural member at the side of the vehicle behind the front door.

*Bead area of the tire: Area of the tire next to the rim.

* Sidewall of the tire: Area between the bead area and the tread.

*Tread area of the tire: Area of the perimeter of the tire that contacts the road when mounted on the vehicle.

*Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated.

Information Contained on the Tire Sidewall

Both United States and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.

Information on P Type Tires
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text_image C D E F G A B C 95H M+S H I MANI FACTURE TIRE NAME P215/65R15 MANUFACTURE L K

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P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example).

A. P: Indicates a tire, designated by the Tire and Rim Association, that may be used for service on cars, sport utility vehicles, minivans and light trucks. Note: If your tire size does not begin with a letter this may mean it is designated by either the European Tire and Rim Technical Organization or the Japan Tire Manufacturing Association.

B. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire.

C. 65: Indicates the aspect ratio which gives the tire's ratio of height to width.

D. R: Indicates a radial type tire.

E. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter.

F. 95: Indicates the tire's load index. It is an index that relates to how much weight a tire can carry. You may find this information in your owner's manual. If not, contact a local tire dealer.

Note: You may not find this information on all tires because it is not required by federal law.

G. H: Indicates the tire's speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart.

Note: You may not find this information on all tires because it is not required by federal law.

ratingmph (km/h)Letter
81 (130)M
87 (140)N
99 (159)Q
106 (171)R
112 (180)S
118 (190)T
124 (200)U
130 (210)H
149 (240)V
ratingmph (km/h)Let
168 (270)W
186 (299)Y

Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR.

H. U.S. DOT Tire Identification

Number: This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall.

I. M+S or M/S: Mud and Snow, or

AT: All Terrain, or

AS: All Season.

J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others.

K. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-pillar or the edge of the driver's door.

L. Treadwear, Traction and Temperature Grades:

*Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear 1 12 times as well on the government course as a tire graded 100.

*Traction: The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.

*Temperature: The temperature grades are A (the highest), B and C, representing the tire's resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.

M. Maximum Inflation

Pressure: Indicates the tire manufacturers' maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the vehicle manufacturer's recommended cold inflation pressure which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-pillar or the edge of the driver's door. The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label.

The tire suppliers may have additional markings, notes or warnings such as standard load or radial tubeless.

Additional Information Contained on the Tire Sidewall for LT Type Tires

Note: Tire Quality Grades do not apply to this type of tire.

FORD F-350 Super Duty (2019) - Additional Information Contained on the Tire Sidewall for LT Type Tires - 1

text_image LT235/85R16 D 114/1110 M+S MANUFACTURER A B C D E142544

LT type tires have some additional information beyond those of P type tires. These differences are described below.

A. LT: Indicates a tire, designated by the Tire and Rim Association, that is intended for service on light trucks.

B. Load Range and Load Inflation Limits: Indicates the tire's load-carrying capabilities and its inflation limits.

C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual; defined as four tires on the rear axle (a total of six or more tires on the vehicle).

D. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle.

Information on T Type Tires

T145/80D16 is an example of a tire size.

Note: The temporary tire size for your vehicle may be different from this example. Tire Quality Grades do not apply to this type of tire.

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T type tires have some additional information beyond those of P type tires. These differences are described below:

A. T: Indicates a type of tire, designated by the Tire and Rim Association, that is intended for temporary service on cars, sport utility vehicles, minivans and light trucks.
B. 145: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire.
C. 80: Indicates the aspect ratio which gives the tire's ratio of height to width. Numbers of 70 or lower indicate a short sidewall.
D. D: Indicates a diagonal type tire.

R: Indicates a radial type tire.

E. 16: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter.

Location of the Tire Label

You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver's door.

Inflating Your Tires

Safe operation of your vehicle requires that your tires are properly inflated. Remember that a tire can lose up to half of its air pressure without appearing flat.

Every day before you drive, check your tires. If one looks lower than the others, use a tire gauge to check pressure of all tires and adjust if required.

At least once a month and before long trips, inspect each tire and check the tire pressure with a tire gauge (including spare, if equipped). Inflate all tires to the inflation pressure recommended by Ford Motor Company.

You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.

Use the recommended cold inflation pressure for optimum tire performance and wear. Under-inflation or over-inflation may cause uneven treadwear patterns.

WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or blowout, with unexpected loss of vehicle control and increased risk of injury. Under-inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It also may result in unnecessary tire stress, irregular wear, loss of vehicle control and accidents. A tire can lose up to half of its air pressure and not appear to be flat!

Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-pillar or the edge of the driver's door. Failure to follow the tire pressure recommendations can cause uneven treadwear patterns and adversely affect the way your vehicle handles.

Note: Do not reduce tire pressure to change the ride characteristics of the vehicle. If you do not maintain the inflation pressure at the levels specified by Ford, your vehicle may experience a condition known as shimmy. Shimmy is a severe vibration and oscillation in the steering wheel after the vehicle travels over a bump or dip in the road that does not dampen out by itself. Shimmy may result from significant under-inflation of the tires, improper tires (load range, size, or type), or vehicle modifications such as lift-kits. In the event that your vehicle experiences shimmy, you should slowly reduce speed by either lifting off the accelerator pedal or lightly applying the brakes. The shimmy will cease as the vehicle speed decreases.

Maximum Inflation Pressure is the tire manufacturer's maximum permissible pressure and the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer's recommended cold inflation pressure which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label located on the B-pillar or the edge of the driver's door. The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label.

When weather temperature changes occur, tire inflation pressures also change. A 10°F (6°C) temperature drop can cause a corresponding drop of 1 psi (7 kPa) in inflation pressure. Check your tire pressures frequently and adjust them to the proper pressure which can be found on the Safety Compliance Certification Label or Tire Label.

To check the pressure in your tire(s):

  1. Make sure the tires are cool, meaning they are not hot from driving even a mile.

Note: If you are checking tire pressure when the tire is hot, (for example, driven more than 1 mile [1.6 kilometers]), never bleed or reduce air pressure. The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures. A hot tire at or below recommended cold inflation pressure could be significantly under-inflated.

Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive.

  1. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve and measure the pressure.
  2. Add enough air to reach the recommended air pressure.

Note: If you overfill the tire, release air by pressing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge.

  1. Replace the valve cap.
  2. Repeat this procedure for each tire, including the spare.

Note: Some spare tires operate at a higher inflation pressure than the other tires. For T type mini-spare tires, (see the Dissimilar spare wheel and tire assembly information for a description. Store and maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires, see the Dissimilar spare wheel and tire assembly information for a description. Store and maintain at the higher of the front and rear inflation pressure as shown on the Safety Compliance Certification Label or Tire Label.

  1. Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak.
  2. Check the sidewalls to make sure there are no gouges, cuts or bulges.

Tire Inflation Information

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WARNING: An inflated tire and rim can be very dangerous if improperly used, serviced or maintained. To reduce the risk of serious injury, never attempt to re-inflate a tire which has been run flat or seriously under-inflated without first removing the tire from the wheel assembly for inspection. Do not attempt to add air to tires or replace tires or wheels without first taking precautions to protect persons and property.

All tires with Steel Carcass Plies (if equipped):

This type of tire utilizes steel cords in the sidewalls. As such, they cannot be treated like normal light truck tires. Tire service, including adjusting tire pressure, must be performed by personnel trained, supervised and equipped according to Federal Occupational Safety and Health Administration regulations. For example, during

any procedure involving tire inflation, the technician or individual must utilize a remote inflation device, and ensure that all persons are clear of the trajectory area.

WARNING: Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft (3.66 m) away from the wheel and tire assembly.

FORD F-350 Super Duty (2019) - Tire Inflation Information - 2

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Inspecting Your Tires and Wheel Valve Stems

Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air

leakage and repair or replace the tire and replace the valve stem. Inspect the tire sidewalls for cracking, cuts, bruises and other signs of damage or excessive wear. If internal damage to the tire is suspected, have the tire demounted and inspected in case

it needs to be repaired or replaced. For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail.

Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist:

Tire Wear
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When the tread is worn down to one sixteenth of an inch (2 millimeters), tires must be replaced to help prevent your vehicle from skidding and hydroplaning. Built-in treadwear indicators, or wear bars, which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to one sixteenth of an inch (2 millimeters).

When the tire tread wears down to the same height as these wear bars, the tire is worn out and must be replaced.

Damage

Periodically inspect the tire treads and sidewalls for damage (such as bulges in the tread or sidewalls, cracks in the tread groove and separation in the tread or sidewall). If damage is observed or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended.

Age

FORD F-350 Super Duty (2019) - Age - 1

WARNING: Tires degrade time depending on manyors such as weather, storageditions, and conditions of used, speed, inflation pressure)ires experience throughoutlives.

FORD F-350 Super Duty (2019) - Age - 2

WARNING: In general, tires could be replaced after six s regardless of tread wear even if they have not been. However, heat caused by climates or frequent -load conditions canelerate the aging process and require you to replace tires e frequently.

FORD F-350 Super Duty (2019) - Age - 3

WARNING: You should

replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used.

U.S. DOT Tire Identification Number

Both United States and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.

This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall.

Tire Replacement Requirements

Your vehicle is equipped with tires designed to provide a safe ride and handling capability.

FORD F-350 Super Duty (2019) - Tire Replacement Requirements - 1

WARNING: Only use

replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or the Tire Label which is located on the B-Pillar or edge of the driver's door. If this information is not found on these labels, then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

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WARNING: To reduce the

risk of serious injury, when mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below. If the beads do not seat at the maximum pressure indicated, re-lubricate and try again. When inflating the tire for mounting pressures up to 20 psi (1.38 bar) greater than the maximum pressure on the tire sidewall, the following precautions must be taken to protect the person mounting the tire:

  1. Make sure that you have the correct tire and wheel size.
  2. Lubricate the tire bead and wheel bead seat area again.
  3. Stand at a minimum of 12 ft (3.66 m) away from the wheel and tire assembly.
  4. Use both eye and ear protection.

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WARNING: For a mounting

pressure more than 20 psi (1.38 bar) greater than the maximum pressure, a Ford dealer or other tire service professional should do the mounting.

FORD F-350 Super Duty (2019) - WARNING: For a mounting - 1

WARNING: Always inflate carcass tires with a remote till with the person inflating ding at a minimum of 12 ft (5 m) away from the wheel tire assembly.

Important: Remember to replace the wheel valve stems when the road tires are replaced on your vehicle.

The two front tires or two rear tires should generally be replaced as a pair.

The tire pressure sensors mounted in the wheels are not designed to be used in aftermarket wheels.

The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.

If the tire pressure monitoring system indicator is flashing, the system is malfunctioning. Your replacement tire might be incompatible with your tire pressure monitoring system, or some component of the system may be damaged.

Replacing a Tire That is Greenhouse Gas Certified

The tires installed on this vehicle at the factory as original equipment are certified for Greenhouse Gas and Fuel Efficiency regulations. Replacement tires must be of equal or lower rolling resistance level (TRRL or Crr). Consult with your tire supplier(s) for appropriate replacement tires.

Safety Practices

FORD F-350 Super Duty (2019) - Safety Practices - 1

WARNING: If your vehicle is stuck in snow, mud or sand, do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds.

FORD F-350 Super Duty (2019) - Safety Practices - 2

WARNING: Do not spin the wheels at over 34 mph (55 km/h). The tires may fail and injure a passenger or bystander.

Driving habits have a great deal to do with your tire mileage and safety.

*Observe posted speed limits.

*Avoid fast starts, stops and turns.

*Avoid potholes and objects on the road.

*Do not run over curbs or hit the tire against a curb when parking.

Highway Hazards

No matter how carefully you drive there's always the possibility that you may eventually have a flat tire on the highway. Drive slowly to the closest safe area out of traffic. This may further damage the flat tire, but your safety is more important.

If you feel a sudden vibration or ride disturbance while driving, or you suspect your tire or vehicle has been damaged, immediately reduce your speed. Drive with caution until you can safely pull off the road. Stop and inspect the tires for damage. If a tire is under-inflated or damaged, deflate it, remove wheel and replace it with your spare tire and wheel. If you cannot detect a cause, have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected.

Tire and Wheel Alignment

A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires. If your vehicle seems to pull to one side when you're driving, the wheels may be out of alignment. Have an authorized dealer check the wheel alignment periodically.

Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by an authorized dealer. Front-wheel drive vehicles and those with an independent rear suspension may require alignment of all four wheels.

The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear.

Tire Rotation

FORD F-350 Super Duty (2019) - Tire Rotation - 1

WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle has a tire pressure monitoring system, then you need to update the settings for the system sensors. Always perform the system reset procedure after tire rotation. If you do not reset the system, it may not provide a low tire pressure warning when necessary.

Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.

Note: Your vehicle may be equipped with a dissimilar spare wheel and tire assembly. A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare wheel and tire assembly it is intended for temporary use only and should not be used in a tire rotation.

Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements.

Rotating your tires at the recommended interval (as indicated in the Scheduled Maintenance chapter) will help your tires wear more evenly, providing better tire performance and longer tire life. Sometime irregular tire wear can be corrected by rotating the tires.

FORD F-350 Super Duty (2019) - Tire Rotation - 2

flowchart
graph TD
    A["Top Vehicle"] --> B["Left Arrow"]
    A --> C["Right Arrow"]
    A --> D["Bottom Left Arrow"]
    A --> E["Bottom Right Arrow"]
    F["Left Car"] --> G["Arrow Left"]
    F --> H["Arrow Right"]
    I["Top Vehicle"] --> J["Left Arrow"]
    I --> K["Right Arrow"]
    I --> L["Bottom Left Arrow"]
    I --> M["Bottom Right Arrow"]

E142548

Rear-wheel drive vehicles and four-wheel drive vehicles (front tires at left of diagram).

FORD F-350 Super Duty (2019) - Tire Rotation - 3

flowchart
graph TD
    A["Left Lane"] --> B["Right Lane"]
    B --> C["Bottom Lane"]
    C --> D["Left Route"]
    D --> E["Right Route"]
    E --> F["Bottom Route"]
    F --> G["Right Route"]
    G --> H["Left Route"]
    H --> I["Right Route"]
    I --> J["Bottom Route"]
    J --> K["Right Route"]
    K --> L["Left Route"]
    L --> M["Right Route"]
    M --> N["Bottom Route"]
    N --> O["Right Route"]
    O --> P["Left Route"]

E166988

Dual rear wheel drive vehicle - six tire rotation (front tires at top of diagram).

If your vehicle is equipped with dual rear wheels it is recommended that the front and rear tires (in pairs) be rotated only side to side. We do not recommend splitting up the dual rear wheels. Rotate them side to side as a set. After tire rotation, inflation pressures must be adjusted for the tires new positions in accordance with vehicle requirements.

FORD F-350 Super Duty (2019) - Tire Rotation - 4

natural_image 3D rendering of a car wheel assembly with arrows indicating component alignment (no text or symbols)

FORD F-350 Super Duty (2019) - Tire Rotation - 5

natural_image Two identical mechanical bolt components shown in side view, no text or symbols present

E227387

Note: When installing 17-inch dual rear wheels, align the valve stems facing each other.

USING SNOW CHAINS

FORD F-350 Super Duty (2019) - USING SNOW CHAINS - 1

WARNING: Snow tires must be same size, load index, speed rating pose originally provided by Ford. Use y tire or wheel not recommended rd can affect the safety and rmance of your vehicle, which could t in an increased risk of loss of

vehicle control, vehicle rollover, personal injury and death. Additionally, the use of non-recommended tires and wheels could cause steering, suspension, axle, transfer case or power transfer unit failure.

Note: Do not use snow chains on vehicles with 20 inch wheels and tires.

The tires on your vehicle have all-weather treads to provide traction in rain and snow. However, in some climates, you may need to use snow tires and cables. If you need to use cables, it is recommended that steel wheels (of the same size and specifications) be used, as cables may chip aluminum wheels.

Note: The suspension insulation and bumpers will help prevent vehicle damage. Do not remove these components from your vehicle when using snow tires and chains.

Follow these guidelines when using snow tires and chains:

- If possible, avoid fully loading your vehicle

- Use only SAE Class S chains.

• Install chains securely, verifying that the chains do not touch any wiring, brake lines or fuel lines.

- Drive cautiously. If you hear the chains rub or bang against your vehicle, stop and retighten the chains. If this does not work, remove the chains to prevent damage to your vehicle.

- Remove the tire chains when they are no longer needed. Do not use tire chains on dry roads.

If you have any questions regarding snow chains or cables, please contact your authorized dealer.

TIRE PRESSURE MONITORING SYSTEM

Vehicle Tire Pressure Monitoring System

FORD F-350 Super Duty (2019) - Vehicle Tire Pressure Monitoring System - 1

WARNING: The tire pressure toring system is not a substitute for ually checking tire pressures. You d periodically check tire pressures a pressure gauge. Failure to ctly maintain tire pressures could ease the risk of tire failure, loss of vol, vehicle rollover and personal

FORD F-350 Super Duty (2019) - Vehicle Tire Pressure Monitoring System - 2

Check each tire, including the spare, if provided, monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.

As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling and stopping ability.

Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver's responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale.

Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale flashes for approximately one minute and then remains continuously illuminated. This sequence continues upon subsequent vehicle start-ups as long as the malfunction exists.

When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly.

This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operation.

Note: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met.

Changing Tires with a Tire Pressure Monitoring System
FORD F-350 Super Duty (2019) - Vehicle Tire Pressure Monitoring System - 3

natural_image Close-up of a car wheel rim with a black arrow pointing to the wheel rim (no text or symbols visible)

Note: Each road tire is equipped with a tire pressure sensor located inside the wheel and tire assembly cavity. The pressure sensor is attached to the valve stem. The pressure sensor is covered by the tire and is not visible unless the tire is removed. Take care when changing the tire to avoid damaging the sensor.

You should always have your tires serviced by an authorized dealer.

Periodically check the tire pressure, at least monthly, using an accurate tire gauge. See Inflating Your Tires in this chapter.

Understanding Your Tire Pressure Monitoring System

Single Rear Wheel
FORD F-350 Super Duty (2019) - Understanding Your Tire Pressure Monitoring System - 1

text_image XX XX XX XX E224333

Dual Rear Wheel
FORD F-350 Super Duty (2019) - Understanding Your Tire Pressure Monitoring System - 2

text_image XX XX XX | XX XX | XX E224332

The tire pressure monitoring system measures pressure in your road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light turns on if the tire pressure is significantly low. Once the light is illuminated, one or more of your tires are under-inflated and needs to be inflated to the manufacturer's recommended tire pressure. Even if the light turns on and a short time later turns off, your tire pressure still needs to be checked.

When Your Temporary Spare Tire is Installed

When you need to replace one of your road tires with the temporary spare, the system continues to identify an issue to remind you to repair the damaged road wheel and tire assembly and put it back on your vehicle.

To restore the full function of the tire pressure monitoring system, have the damaged road wheel and tire assembly repaired and remounted on your vehicle.

When You Believe Your System is Not Operating Properly

The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended. See the following chart for information concerning your tire pressure monitoring system:

Warning LightCustomer Action RequiredPossible
Tire under inflated SolMaking lights are at the proper pressure. See Inflating Your Tires in this chapter. After inflating your tires to the manufacturer's recommended pressure as shown on the Tire Label, located on the edge of driver door or the B-Pillar, you must drive your vehicle for at least two minutes over 20 mph (32 km/h) before the light turns off.
Spare tire in useRepair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When your temporary spare tire is installed in this section.
Tire pressure monitoring system malfunctionIf the tires are properly inflated and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible.
Tire rotation without sensor trainingOn vehicles with different front and rear tire pressures, the system must be retrained following every tire rotation. See Tire Care(page 381).
lightSpare tire in useFlashRepairing damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When your temporary spare tire is installed in this section.
Tire pressure monitoring system malfunctionIf the tires are properly inflated and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible.

When Inflating Your Tires

When putting air into your tires, such as at a gas station or in your garage, the tire pressure monitoring system may not respond immediately to the air added to your tires.

It may take up to two minutes of driving over 20 mph (32 km/h) for the light to turn off after you have filled your tires to the recommended inflation pressure.

How Temperature Affects Your Tire Pressure

The tire pressure monitoring system monitors tire pressure in each pneumatic tire. When driving in a normal manner, a typical passenger tire inflation pressure may increase about 2–4 psi (14–28 kPa) from a cold start situation. If the vehicle is stationary overnight with the outside temperature significantly lower than the daytime temperature, the tire pressure may decrease about 3 psi (21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower pressure value may be detected by the tire pressure monitoring system as being significantly lower than the recommended inflation pressure and activate the system warning light for low tire pressure.

If the low tire pressure warning light is on, visually check each tire to verify that no tire is flat. If one or more tires are flat, repair as necessary. Check the air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure.

Tire Pressure Monitoring System Reset Procedure

FORD F-350 Super Duty (2019) - Tire Pressure Monitoring System Reset Procedure - 1

WARNING: To determine the red pressure(s) for your vehicle, see safety Compliance Certification (on the door hinge pillar, latch post or the door edge that is the door-latch post, next to the seat) or the Tire Label on the rear or the edge of the driver door.

Note: You need to perform the tire pressure monitoring system reset procedure after each tire rotation.

To provide the vehicle's load carrying capability, some vehicles require different recommended tire pressures in the front tires as compared to the rear tires. The tire pressure monitoring system equipped on these vehicles is designed to illuminate the low tire pressure warning light at two different pressures; one for the front tires and one for the rear tires.

Since tires need to be rotated to provide consistent performance and maximum tire life, the tire pressure monitoring system needs to know when the tires are rotated to determine which set of tires are on the front and which are on the rear. With this information, the system can detect and properly warn of low tire pressures.

System reset tips:

- To reduce the chances of interference from another vehicle, perform the system reset procedure at least 3 ft (1 m) away from another Ford Motor Company vehicle undergoing the system reset procedure at the same time.

- Do not wait more than two minutes between resetting each tire sensor or the system can time-out and you have to repeat the entire procedure on all four wheels.

•A double horn sounds indicating the need to repeat the procedure.

Performing the System Reset Procedure - Single Rear Wheel

Read the entire procedure before attempting.

  1. Drive the vehicle above 20 mph (32 km/h) for at least two minutes, then park in a safe location where you can easily get to all four tires and have access to an air pump.

  2. Place the ignition in the off position and keep the key in the ignition.

  3. Cycle the ignition to the on position with the engine off.

  4. Turn the hazard flashers on then off three times. You must accomplish this within 10 seconds. If you successfully enter the reset mode, the horn sounds once, the system indicator flashes and a message shows in the information display. If this does not occur, please try again starting at step 2. If after repeated attempts to enter the reset mode, the horn does not sound, the system indicator does not flash and no message shows in the information display, seek service from your authorized dealer.

  5. Train the tire pressure monitoring system sensors in the tires using the following system reset sequence starting with the left front tire in the following clockwise order: Left front - driver side front tire, Right front - passenger side front tire, Right rear - passenger side rear tire, Left rear - driver side rear tire.

  6. Remove the valve cap from the valve stem on the left front tire. Decrease the air pressure until the horn sounds.

Note: The single horn tone confirms that the sensor identification code has been learned by the module for this position. If a double horn is heard, the reset procedure was unsuccessful, and you must repeat it.

  1. Remove the valve cap from the valve stem on the right front tire. Decrease the air pressure until the horn sounds.

  2. Remove the valve cap from the valve stem on the right rear tire. Decrease the air pressure until the horn sounds.

  3. Remove the valve cap from the valve stem on the left rear tire. Decrease the air pressure until the horn sounds. Training is complete after the horn sounds for the last tire trained, driver side rear tire, the system indicator stops flashing, and a message shows in the information display.

  4. Turn the ignition off. If two short horn beeps are heard, the reset procedure was unsuccessful and you must repeat it. If after repeating the procedure and two short beeps are heard when the ignition is turned to off, seek assistance from your authorized dealer.

  5. Set all four tires to the recommended air pressure as indicated on the Safety Compliance Certification Label, affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position or Tire Label located on the B-Pillar or the edge of the driver door.

Performing the System Reset Procedure - Dual Rear Wheel

For further information see Understanding Your Tire Pressure Monitoring System and refer to Dual Rear Wheel, earlier in this section.

Read the entire procedure before attempting.

  1. Drive the vehicle above 20 mph (32 km/h) for at least two minutes, then park in a safe location where you can easily get to all six tires and have access to an air pump.
  2. Place the ignition in the off position and keep the key in the ignition.
  3. Cycle the ignition to the on position with the engine off.
  4. Turn the hazard flashers on then off three times. You must accomplish this within 10 seconds. If you successfully enter the reset mode, the horn sounds once, the system indicator flashes and a message shows in the information display. If this does not occur, please try again starting at step 2. If after repeated attempts to enter the reset mode, the horn does not sound, the system indicator does not flash and no message shows in the information display, seek service from your authorized dealer.

  5. Train the tire pressure monitoring system sensors in the tires using the following system reset sequence starting with the left front tire in the following order: Left front - driver side front tire, Right front - passenger side front tire, Right outer rear -passenger side rear outer tire, Right inner rear -passenger side rear inner tire, Left outer rear - driver side rear outer tire, Left inner rear - driver side rear inner tire.

  6. Remove the valve cap from the valve stem on the left front tire. Decrease the air pressure until the horn sounds.

Note: The single horn chirp confirms that the sensor identification code has been learned by the module for this position. If a double horn is heard, the reset procedure was unsuccessful, and you must repeat it.

  1. Remove the valve cap from the valve stem on the right front tire. Decrease the air pressure until the horn sounds.
  2. Remove the valve cap from the valve stem on the right outer rear tire. Decrease the air pressure until the horn sounds.
  3. Remove the valve cap from the valve stem on the right inner rear tire. Decrease the air pressure until the horn sounds.
  4. Remove the valve cap from the valve stem on the left outer rear tire. Decrease the air pressure until the horn sounds.
  5. Remove the valve cap from the valve stem on the left inner rear tire. Decrease the air pressure until the horn sounds. Training is complete after the horn sounds for the last tire trained, the system indicator stops flashing, and a message is shown in the information display.

  6. Turn the ignition off. If two short horn beeps are heard, the reset procedure was unsuccessful and you must repeat it. If after repeating the procedure and two short beeps are heard when the ignition is turned to off, seek assistance from your authorized dealer.

  7. Set all six tires to the recommended air pressure as indicated on the Safety Compliance Certification Label, affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver seating position or Tire Label located on the B-Pillar or the edge of the driver door.

Trailer Tire Pressure Monitoring System (If Equipped)

Note: Additional equipment may be required for your vehicle to support trailer tire pressure monitoring. See your authorized dealer for more information.

Note: The trailer tire pressure monitoring system is not a substitute for proper tire maintenance. It is your responsibility to maintain correct tire pressures at all times.

Note: If a trailer tire is repaired, replaced or broken down for service, the screw and valve on the trailer tire pressure sensor should be replaced. See your authorized dealer for details.

FORD F-350 Super Duty (2019) - Trailer Tire Pressure Monitoring System (If Equipped) - 1

text_image XX XX XX XX E235807

The trailer tire pressure monitoring system is an added safety feature that allows you to view your trailer tire pressures through the information display. See General Information (page 111). Tire pressure sensors are mounted into each tire on your trailer. The sensors send a message to your vehicle indicating the current trailer tire pressure.

If the trailer tire pressure monitoring system detects that a tire is low, a warning message appears in the information display. The trailer tire pressure status screen in the information display highlights the tire with a low pressure.

The main function of the trailer tire pressure monitoring system is to warn you when your trailer tires need air. It can also warn you in the event the system is no longer capable of functioning as intended. See Information Messages (page 127).

When a Temporary Spare or New Tire is Installed

If you have replaced a trailer tire with a new or spare tire, a warning message appears and pressure readings are no longer displayed for that tire.

To restore the full function of the trailer tire pressure monitoring system:

  • Have the damaged wheel and tire assembly repaired and remounted to your trailer.
    • Install the trailer tire pressure monitoring sensor into the new wheel and tire assembly.
  • Perform the trailer tire pressure monitoring system reset procedure.

Trailer Tire Pressure Monitoring System Reset Procedure

Note: You need to perform the tire pressure monitoring system reset procedure after each tire rotation, or when a new trailer tire pressure sensor is installed into a trailer tire.

The trailer tire pressure monitoring system can be reset through the menu in the information display. See General

Information (page 111). Performing the trailer setup process also resets the trailer tire pressure monitoring system.

CHANGING A ROAD WHEEL

FORD F-350 Super Duty (2019) - CHANGING A ROAD WHEEL - 1

WARNING: If the tire pressure tor sensor becomes damaged it not function.

Note: If your vehicle is equipped with the tire pressure monitoring system, the indicator light illuminates when the spare tire is in use. To restore the full function of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle.

Note: You should only use tire sealants in roadside emergencies as they may cause damage to the tire pressure monitoring system sensor.

If you get a flat tire when driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road.

If your vehicle is equipped with the tire pressure monitoring system, have a flat serviced by an authorized dealer in order to prevent damage to the system sensors. See Tire Pressure Monitoring System (page 398). Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the system sensor for damage.

Dissimilar Spare Wheel and Tire Assembly Information

FORD F-350 Super Duty (2019) - Dissimilar Spare Wheel and Tire Assembly Information - 1

WARNING: Failure to follow these lines could result in an increased f loss of vehicle control, injury or n.

If you have a dissimilar spare wheel and tire, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road wheel and tire assembly that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.

A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels.

Full-size dissimilar spare

When driving with the full-size dissimilar spare wheel and tire assembly, do not:

  • Exceed 70 mph (113 km/h).
  • Use more than one dissimilar spare wheel and tire assembly at a time.
  • Use snow chains on the end of the vehicle with the dissimilar spare wheel and tire assembly.

When driving with the full-size dissimilar spare wheel and tire assembly, it is recommended that you do not:

- Exceed 50 mph (80 km/h) in 4WD.

- Engage 4WD unless the vehicle is stationary.

- Use 4WD on dry pavement.

The usage of a full-size dissimilar spare wheel and tire assembly can lead to impairment of the following:

  • Handling, stability and braking performance.
  • Comfort and noise.
  • Ground clearance and parking at curbs.
  • Winter weather driving capability.
  • Wet weather driving capability.
  • Four-wheel drive capability.

When driving with the full-size dissimilar spare wheel and tire assembly additional caution should be given to:

  • Towing a trailer.
  • Driving vehicles equipped with a camper body.
  • Driving vehicles with a load on the cargo rack.

Drive cautiously when using a full-size dissimilar spare wheel and tire assembly and seek service as soon as possible.

Location of the Spare Tire and Tools

If your vehicle is equipped with a spare tire, jack and associated tools, see the following table for their locations:

LocationTool
Spare tire - pick-up trucks onlyUnder the vehicle, just forward of the rear bumper.
JackFastened to the floor pan behind the rear-most seat on the passenger side.
Jack handle, lug wrench, lug wrench extension - only available on dual rear wheel vehicles and wheel chock - only available on single rear wheel vehicles equipped with a diesel engine.Regular Cab: Fastened to floor behind the driver seat.Super Cab and Crew Cab: Fastened to the floor under the rear seat on the driver's side.

Removing the Spare Tire (With Spare Tire Carrier Only)

The following tools are required to remove the spare tire:

FORD F-350 Super Duty (2019) - Removing the Spare Tire (With Spare Tire Carrier Only) - 1

natural_image Two metallic mechanical components with a right-pointing arrow indicating transformation (no text or symbols)

E162795

One handle extension and two typical extensions. To assemble, align the button with the hole and slide the parts together. To disconnect, press the button and pull apart.

FORD F-350 Super Duty (2019) - Removing the Spare Tire (With Spare Tire Carrier Only) - 2

natural_image Illustration of a curved tool with a pointed tip and a black arrow pointing to it, labeled E162796 (no text or symbols on the tool itself)

One wheel nut wrench. Slide over the square end of the jack handle.

FORD F-350 Super Duty (2019) - Removing the Spare Tire (With Spare Tire Carrier Only) - 3

natural_image Illustration of a mechanical tool with a curved handle and a separate rod inserted into it, showing a magnified view (no text or symbols)

E162797
FORD F-350 Super Duty (2019) - Removing the Spare Tire (With Spare Tire Carrier Only) - 4

natural_image Close-up of a car interior showing a tool interacting with a handle and valve (no text or symbols visible)
  1. Use the ignition key to open the lock at the rear bumper.
  2. Fully insert the jack handle, with one extension, through the bumper hole and into the guide tube. You feel some resistance when you turn the jack handle assembly.
  3. Turn the handle counterclockwise and lower the spare tire until you can slide the tire rearward and the cable is slack.
  4. Remove the retainer through the center of the wheel.

FORD F-350 Super Duty (2019) - Removing the Spare Tire (With Spare Tire Carrier Only) - 5

natural_image Close-up of a car brake disc with a black arrow pointing to the inner gear (no text or symbols visible)
  1. If not replacing the spare or flat tire to the underbody storage area, raise the wheel retainer up into the installed position.

Tire Change Procedure

WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the transmission is in park (P).

FORD F-350 Super Duty (2019) - Tire Change Procedure - 1

WARNING: To help prevent your vehicle from moving when changing a wheel, shift the transmission into park (P), set the parking brake and use an appropriate block or wheel chock to secure the wheel diagonally opposite to the wheel being changed. For example, when changing the front left wheel, place an appropriate block or wheel chock on the right rear wheel.

FORD F-350 Super Duty (2019) - Tire Change Procedure - 2

WARNING: Do not get under a vehicle that is only supported by a vehicle jack.

FORD F-350 Super Duty (2019) - Tire Change Procedure - 3

WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.

FORD F-350 Super Duty (2019) - Tire Change Procedure - 4

WARNING: Always use the jack provided as original equipment with your vehicle. If using a jack other than the one provided, make sure the jack capacity is adequate for the vehicle weight, including any vehicle cargo or modifications. If you are unsure if the jack capacity is adequate, contact the authorized dealer.

FORD F-350 Super Duty (2019) - Tire Change Procedure - 5

WARNING: Only use the spare wheel carrier to stow the wheel provided with your vehicle. Other wheel sizes could cause the spare wheel carrier to fail if it does not fit securely or is too heavy.

Note: Do not use impact tools or power tools operating at over 200 RPM on the spare wheel carrier winch, which may cause it to malfunction and prevent a secure fit. Override the winch at least three times (there is an audible click each time) to make sure the wheel and tire fit securely.

Note: Passengers should not remain in the vehicle when the vehicle is being jacked.

Park on a level surface, set the parking brake and activate the hazard flashers.

FORD F-350 Super Duty (2019) - Tire Change Procedure - 6

flowchart
graph LR
    A["Top Cylinder"] <--> B["Bottom Cylinder"]
    B --> C["Right Cylinder"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333

E142551

  1. Turn the engine off and block the wheel that is diagonally opposite of the flat tire using the wheel chock.

Note: Lock the manual hub on the wheel if the vehicle is a 4x4.

  1. Remove the jack, jack handle, lug wrench and spare tire from the stowage locations.

  2. Use the tip of the lug wrench to remove any wheel trim.

  3. Loosen each wheel lug nut 12 turn counterclockwise, but do not remove them until the wheel is raised off the ground.

Note: For vehicles with dual rear wheels, insert the lug wrench extension into the lug wrench to reach the lug nuts.

F-250 and F-350 Single Rear Wheel Vehicles
FORD F-350 Super Duty (2019) - E142551 - 1

natural_image 3D rendered mechanical component with a cable inserted, no visible text or symbols
  1. Insert the hooked end of the jack handle into the jack and use the handle to slide the jack under the vehicle.
  2. Position the jack according to the following guides:

FORD F-350 Super Duty (2019) - E142551 - 2

natural_image Mechanical assembly diagram showing a car wheel and suspension components (no text or symbols)

Front (4x2)

FORD F-350 Super Duty (2019) - E142551 - 3

natural_image Mechanical assembly diagram showing a vehicle's suspension system with no visible text or symbols

Front driver side (4x4)

Note: Make sure the jack fits onto the flat area on the outboard side of the differential.

FORD F-350 Super Duty (2019) - E142551 - 4

natural_image 3D mechanical assembly diagram showing internal components and mounting bracket (no text or symbols)

Front passenger side (4x4)

Note: View shown from the rear of the vehicle to clearly identify the jack point. Place the jack directly under the axle.

FORD F-350 Super Duty (2019) - E142551 - 5

natural_image Mechanical assembly diagram showing a vehicle's suspension system with no visible text or symbols

Rear

Note: Jack at the specified locations to avoid damage to the vehicle.

Jacking the Vehicle
FORD F-350 Super Duty (2019) - E142551 - 6

natural_image 3D rendered mechanical component with a cylindrical base and flange, showing internal structure and a small arrow indicating direction (no text or symbols)
  1. Turn the jack handle clockwise until the wheel is completely off the ground and high enough to install the spare tire.
  2. Remove the lug nuts with the lug wrench.
  3. Replace the flat tire with the spare tire, making sure the valve stem is facing outward for all front wheels and single rear wheel vehicles. If you are replacing an inboard rear tire on dual rear wheel vehicles, the valve stem must be facing outward. If you are replacing the outboard wheel, the valve stem must be facing inward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered.
  4. Lower the wheel by turning the jack handle counterclockwise.
  5. Remove the jack and fully tighten the lug nuts in the order shown. See Technical Specifications (page 416).
  6. Stow the flat tire. See Stowing the flat or spare tire if the vehicle is equipped with a spare tire carrier.

  7. Stow the jack, jack handle and lug wrench. Make sure the jack is securely fastened so it does not rattle when driving.

  8. Unblock the wheels.

FORD F-350 Super Duty (2019) - E142551 - 7

text_image 1 6 4 7 3 5 8 2 E161441

8-lug nut torque sequence

FORD F-350 Super Duty (2019) - E142551 - 8

text_image 10 1 3 8 5 6 4 7 2 9 E169375

10-lug nut torque sequence

FORD F-350 Super Duty (2019) - E142551 - 9

natural_image Mechanical component diagram showing two downward arrows pointing to a central assembly (no text or symbols)

When installing the wheel center ornaments, make sure that the ornament retention towers on the back side of the ornament are aligned with the studs or lug nuts. The retention towers are designed to be installed over the studs or nuts and retain to the flange on the lug nut.

FORD F-350 Super Duty (2019) - E142551 - 10

natural_image Cross-sectional view of a mechanical component with a black arrow indicating downward motion, no text or symbols present.

If the ornament retention towers are aligned between the studs or lug nuts, the ornament is improperly installed. This improper installation may appear and sound correct, but does not keep the ornament on the vehicle. Ornaments improperly installed in this manner, fall off or become loose with minimal force or impact.

F-350 Dual Rear Wheel, F-450 and F-550 Vehicles
FORD F-350 Super Duty (2019) - E142551 - 11

natural_image 3D rendered mechanical component with a cylindrical housing and a separate tool-like part (no text or symbols visible)
  1. Slide the notched end of the jack handle over the release valve and use the handle to slide the jack under the vehicle. Make sure the valve is closed by turning it clockwise.
  2. Position the jack according to the following guides:

FORD F-350 Super Duty (2019) - E142551 - 12

natural_image Technical illustration of a vehicle tire and lever assembly (no text or symbols)

Front (4x2): F-350 dual rear wheel

Note: Place the jack directly under the l-beam.

FORD F-350 Super Duty (2019) - E142551 - 13

natural_image Mechanical assembly diagram showing internal components of a vehicle (no text or symbols visible)

Front driver side (4x4): F-350 dual rear wheel

Note: Make sure the jack fits onto the flat area on the outboard side of the differential housing.

FORD F-350 Super Duty (2019) - E142551 - 14

natural_image Mechanical assembly diagram showing a car wheel and suspension mechanism (no text or labels)

E162815

Front passenger side (4x4): F-350 dual rear wheel

Note: View shown from the rear of the vehicle to clearly identify the jack point.

Note: Place the jack directly under the axle and inboard of the radius arm so that the jack clears the radius arm.

FORD F-350 Super Duty (2019) - E142551 - 15

natural_image Mechanical assembly diagram showing a car tire and suspension mechanism (no text or labels)

E162816

Front: F-450 and F-550

FORD F-350 Super Duty (2019) - E142551 - 16

natural_image Mechanical assembly diagram showing a car suspension system with hoses and a vertical guide (no text or symbols)

E162817

Rear: F-350 dual rear wheel

FORD F-350 Super Duty (2019) - E142551 - 17

natural_image Mechanical assembly diagram showing a vehicle's suspension system with no visible text or symbols

E162818

Rear: F-450 and F-550

Jacking the Vehicle
FORD F-350 Super Duty (2019) - E142551 - 18

natural_image Mechanical component diagram showing a cylindrical shaft with a side arm and directional arrows indicating motion (no text or symbols)
  1. Insert the jack handle into the pump linkage.

  2. Use an up-and-down motion with the jack handle to raise the wheel completely off the ground.
    Note: Hydraulic jacks are equipped with a pressure release valve that prevents lifting loads which exceed the jack's rated capacity.

  3. Remove the lug nuts with the lug wrench.
  4. Replace the flat tire with the spare tire, making sure the valve stem is facing outward on all front an inboard rear wheels. If you are replacing the outboard wheel, the valve stem must be facing inward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered.
  5. Lower the wheel by slowly turning the release valve counterclockwise. Opening the release valve slowly provides a more controlled rate of descent.
  6. Remove the jack and fully tighten the lug nuts in the order shown. See Technical Specifications (page 416).
  7. Stow the flat tire. See Stowing the flat or spare tire if the vehicle is equipped with a spare tire carrier.
  8. Stow the jack, jack handle and lug wrench. Make sure the jack is securely fastened so it does not rattle when driving.
  9. Unblock the wheels.

FORD F-350 Super Duty (2019) - E142551 - 19

text_image 1 6 7 3 4 5 8 2 E161441

8-lug nut torque sequence
FORD F-350 Super Duty (2019) - E142551 - 20

text_image 10 1 3 8 5 6 4 7 2 9 E169375

10-lug nut torque sequence

Installing Dual Rear Wheel Ornaments
FORD F-350 Super Duty (2019) - E142551 - 21

text_image Technical diagram showing mechanical assembly with labeled components A and B, and directional arrow indicating process flow.

E162822
1. Align the ornament with the lug nuts. A is the clip and B is the flange.

FORD F-350 Super Duty (2019) - E142551 - 22

natural_image Close-up of a mechanical component with a circular head and shaft, showing a close-up view of the shaft (no text or symbols visible)

E162823

  1. Hold the ornament so that all of the retention clips are sitting on the flange of the lug nuts.

FORD F-350 Super Duty (2019) - E142551 - 23

text_image A C D B E162824
  1. Use your hand or rubber mallet to tap the ornament in a star pattern. There should be an even gap between the ornament and the wheel.
  2. Be sure to install all the clips on the nuts over the flanges so that there is an even gap all around and the retention clips are fully seated.

FORD F-350 Super Duty (2019) - E142551 - 24

natural_image Close-up of a metallic mechanical component with three parallel grooves (no text or symbols visible)

E162825

FORD F-350 Super Duty (2019) - E142551 - 25

natural_image 3D rendering of a rectangular electronic component with cutouts and mounting holes (no text or symbols visible)

E162826

Stowing the Flat or Spare Tire

Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire.

  1. Place the tire on end with the valve stem facing toward the front of the vehicle.

FORD F-350 Super Duty (2019) - Stowing the Flat or Spare Tire - 1

natural_image Close-up of a car brake disc with a black arrow pointing to the center bull (no text or symbols on the disc itself)
  1. Lay the tire on the ground with the valve stem facing up.
  2. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cable to align the components at the end of the cable.
  3. Turn the jack handle clockwise until the tire is raised to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier does not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your authorized dealer for assistance at your earliest convenience.

  4. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it does not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire.

  5. Repeat this tightness check procedure when servicing the spare tire pressure, every six months, per scheduled maintenance information, or at any time that the spare tire is disturbed through service of other components.

TECHNICAL SPECIFICATIONS

Wheel Lug Nut Torque Specifications

FORD F-350 Super Duty (2019) - Wheel Lug Nut Torque Specifications - 1

WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign rials present on the mounting surfaces of the wheel or the surface of the wheel brake drum or brake disc that contacts the wheel. Make sure that any fasteners attach the rotor to the hub are secured so they do not interfere with the mounting faces of the wheel. Installing wheels without correct metal-to-metal contact at the level mounting surfaces can cause the wheel nuts to loosen and the wheel to come while the vehicle is in motion, resulting in loss of control.

lb.ft (Nm)Bolt size
165 lb.ft (224 Nm)M14 x 1.5

*Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.

On vehicles equipped with single rear wheels, retighten the lug nuts to the specified torque at 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).

On vehicles equipped with dual rear wheels, retighten the wheel lug nuts to the specified torque at 100 miles (160 kilometers), and again at 500 miles (800 kilometers) of new vehicle operation and after any wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).

It is important to follow the proper wheel mounting and lug nut torque procedures.

On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer and the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads.

FORD F-350 Super Duty (2019) - Wheel Lug Nut Torque Specifications - 2

text_image E161443 A E145950

Wheel pilot boreA

Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles.

ENGINE SPECIFICATIONS - 6.2L

6.2L V8 EngineEngine
378Cubic inches
Minimum 87 octaneRequired fuel
1-5-4-8-6-3-7-2Firing order
Coil on plugIgnition system
0.041-0.047 in (1.04-1.20 mm)Spark plug gap
9.8:1Compression ratio

Drivebelt Routing
FORD F-350 Super Duty (2019) - Wheel Lug Nut Torque Specifications - 3

natural_image Mechanical assembly diagram showing pulleys, gears, and wheels (no text or labels)

ENGINE SPECIFICATIONS - 6.7L DIESEL

6.7L DieselEngine
406Cubic inches
Low Sulfur Diesel up to B20Required fuel
1-3-7-2-6-5-4-8Firing order
16.2:1Compression ratio

Drivebelt Routing
Single Alternator
FORD F-350 Super Duty (2019) - Wheel Lug Nut Torque Specifications - 4

natural_image Mechanical assembly diagram showing pulleys, gears, and a motor (no text or labels)

E224819

Dual Alternator
FORD F-350 Super Duty (2019) - Wheel Lug Nut Torque Specifications - 5

natural_image Mechanical assembly diagram showing pulleys, gears, and linkages (no text or labels)

E224820

ENGINE SPECIFICATIONS - 6.8L

6.8L V10 EngineEngine
413Cubic inches
Minimum 87 octaneRequired fuel
1-6-5-10-2-7-3-8-4-9Firing order
Coil on plugIgnition system
0.039 - 0.043 in (1.00 - 1.10 mm)Spark plug
9.2:1Compression ratio

Drivebelt Routing

6.8L Engines with A/C
FORD F-350 Super Duty (2019) - Drivebelt Routing - 1

natural_image Mechanical assembly diagram showing gears and pulleys with no visible text or symbols

6.8L Engines without A/C
FORD F-350 Super Duty (2019) - Drivebelt Routing - 2

natural_image Mechanical assembly diagram showing pulleys, gears, and a belt drive system (no text or symbols)

MOTORCRAFT PARTS - 6.2L

Motorcraft Part numberComponent
FA-1928Air filter element.
FL-2077Crankcase vent filter.
FL-820-SOil filter.
BXT-65-650Battery (XL).
BXT-65-750Battery (all except XL).
SP-526Spark plugs-platinum.
WW-2247Windshield wiper blade.
FT-188Transmission fluid filter (6F)
FT-187Transmission fluid filter (6F)
FP-79Cabin air filter.

For scheduled maintenance, we recommend Motorcraft® replacement parts available at your authorized dealer or at fordparts.com. The parts engineered for your vehicle meet or exceed our specifications. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.

If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.

For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance (page 579).

MOTORCRAFT PARTS - 6.7L DIESEL

Motorcraft Part numberComponent
FL-2051SEngine oil filter.
FL-2077Crankcase vent filter.
FA-1927Foam pre-filter.
FA-1926Air filter.
FD-4625Fuel filter.
BXT-65-750Battery (Two).
WW-2247Windshield wiper blade
FP-79Cabin air filter.
FT-187Transmission filter.

For scheduled maintenance, we recommend Motorcraft® replacement parts available at your Ford dealer or at fordparts.com. These parts meet or exceed Ford Motor Company's specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.

If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.

MOTORCRAFT PARTS - 6.8L

Motorcraft Part numberComponent
FA-1928Air filter element.
FL-2077Crankcase vent filter.
FL-820-SOil filter.
BXT-65-650Battery (XL).
BXT-65-750Battery (all except XL).
SP-509Spark plugs-platinum.
WW-2247Windshield wiper blade.
FT-187Transmission fluid filter.
FP-79Cabin air filter.

For scheduled maintenance, we recommend Motorcraft® replacement parts available at your Ford dealer or at fordparts.com. These parts meet or exceed Ford Motor Company's specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.

If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36/USC-D.

For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Normal Scheduled Maintenance (page 582).

VEHICLE IDENTIFICATION NUMBER

The vehicle identification number is located on the left-hand side of the instrument panel.

FORD F-350 Super Duty (2019) - VEHICLE IDENTIFICATION NUMBER - 1

text_image XXXXXXXXXXXXXX E142476

Please note that in the graphic, XXXX is representative of your vehicle identification number.

The Vehicle Identification Number contains the following information:

FORD F-350 Super Duty (2019) - VEHICLE IDENTIFICATION NUMBER - 2

text_image XXX A B C D E F G H XXXXXX

E142477

World manufacturer identifierA

B Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations

C Make, vehicle line, series, body type

Engine typeD

Check digitE

Model yearF

Assembly plantG

Production sequence numberH

VEHICLE CERTIFICATION LABEL

FORD F-350 Super Duty (2019) - VEHICLE CERTIFICATION LABEL - 1

text_image MFD. BY FORD MOTOR CO. DATE: XX/XX GVWR: XXXX KG (XXXX LB) FRONT GAWR: REAR GAWR: XXXXK KG (XXXX LB) WITH XXXX KG (XXXX LB) WITH XXXXXXXXXXXXXXXXX TIRESXXXXXXXXXXXXXXXXX TIRES XXXXXXXX RIMS XXXXXXX RIMS AT XXXX kPa/ XXX PSI COLD AT XXXX kPa/ XXX PSI COLD THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY AND THEFT PREVENTION STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE. VIN:XXXXXXXXXXXXXXXXXXXX TYPE:XXXX XXXXXX EXT PNT: XX XXXXXX | RC: XX | DSO:XXXX WB INT TR TP/PS I R AXLE I TR SPR |XXXX XXX XX XXX X XX X XXXX XXXX XXXXXXXXXXXX XXX XXXX-XXXXXXXX-XX

E167469

The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the driver's seating position.

TRANSMISSION CODE DESIGNATION

FORD F-350 Super Duty (2019) - TRANSMISSION CODE DESIGNATION - 1

text_image MFD. BY FORD MOTOR CO. DATE: XX/XX GVWR: XXXX KG (XXXX LB) FRONT GAWR: REAR GAWR: XXXXK KG (XXXX LB) WITH XXXX KG (XXXX LB) WITH XXXXXXXXXXXXXXXXX TIRESXXXXXXXXXXXXXXXXX TIRES XXXXXXXX RIMS XXXXXXX RIMS AT XXXX kPa/ XXX PSI COLD AT XXXX kPa/ XXX PSI COLD THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY AND THEFT PREVENTION STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE. VIN:XXXXXXXXXXXXXXXXXXXX TYPE:XXXX XXXXXX EXT PNT: XX XXXXXX | RC:XX DSO:XXXX WB INT TR TP/PS TR AXLE TR SPR XXXX XXX XX XXX X XX X XXXX XXXX XXXXXXXXXXXX XXXY=XXXX-XXXXXXXX-XX

E167814

The transmission code is on the Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description.

CodeDescription
PSix-speed automatic tr
SSix-speed automatic tr
WSix-speed automatic tr

CAPACITIES AND SPECIFICATIONS - 6.2L

Capacities

FORD F-350 Super Duty (2019) - Capacities - 1

WARNING: The air conditioning refrigerant system contains refrigerant under pressure. Only qualified personnel should service the air conditioning refrigerant m. Opening the air conditioning refrigerant system can cause personal injury.

CapacityItem
7.0 qt (6.6 L)Engine oil (with oil fil
21.3 qt (20.2 L)Engine coolant.
Brake fluid.Between MIN and MAX on brake fluid reservoir
2.7 qt (2.6 L)Front axle.
Rear axle-10.5 inch with Electronic Locking Differential.3.3–3.5 qt (3.1–3.3 L)
Locking Differential.3.5–3.6 qt (3.3–3.4 L)Rear axle-10.5 in
Rear axle-Dana M300.3.78 qt (3.58 L) ^1
Automatic transmission fluid (6R100).13.9 qt (13.2 L) ^2
Automatic transmission fluid (6R140).17.4 qt (16.5 L) ^2
1.9 qt (1.8 L)Transfer case fluid.
Fill as requiredWindshield washer f
location).26.5 gal (100.3 L)Fuel tank (incompl
and incomplete vehicles).34.0 gal (128.7 L)Fuel tank (All except
48.0 gal (181.7 L)Fuel tank (176 inch
location).40 gal (151.4 L)Fuel tank (incomple27 oz (0.77 kg)A/C refrigerant.
4.1 fl oz (120 ml)A/C refrigerant compre

^1 For complete refill of our limited slip axles, add 7.1 fl oz. (210 ml) of Additive Friction Modifier XL-3 or equivalent, meeting our specification EST-M2C118-A. This added friction modifier should be included in the total lube volume of 3.78 qt (3.58 L).
^2 Approximate dry fill capacity. Actual amount may vary during fluid changes.

Specifications

Materials

SpecificationName
Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor OilXO-5W30-QSPWSS-M2C946-B1Motor oil (U.S.):
Motorcraft® SAE 5W-30 Super Premium Motor Oil CXO-5W30-LSP12WSS-M2C946-B1Motor oil (Canada):
Motorcraft® Yellow Prediluted Antifreeze/Coolant VC-13DL-GWSS-M97B57-A2Engine coolant (U.S.):
Motorcraft® Yellow Prediluted Antifreeze/Coolant CVC-13DL-GWSS-M97B57-A2Engine coolant (Can:
Motorcraft® DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake FluidPM-20WSS-M6C65-A2Brake fluid:
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QLWSP-M2C197-AFront axle fluid:
Locking Differential:Motorcraft® SAE 75W-85 Premium Synthetic Hypoid Gear LubricantXY-75W85-QLWSS-M2C942-ARear axle fluid (10.50)

Capacities and Specifications

SpecificationName
Cab) (U.S.):Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QLWSP-M2C197-ARear axle fluid (Dar
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant CXY-80W90-1LWSP-M2C197-ARear axle fluid (Dar
Motorcraft® Additive Friction Modifier XL-3EST-M2C118-AFriction Modifier:
XT-10-QLVCWSS-M2C938-AAutomatic transm MERCON® LVMotorcraft® MERCON
CXT-10-LV12WSS-M2C938-AAutomatic transm MERCON® LVMotorcraft® MERCON
XT-10-QLVCWSS-M2C938-ATransfer case fluic MERCON® LVMotorcraft® Transfer
CXT-10-LV12WSS-M2C938-ATransfer case fluic MERCON® LVMotorcraft® Transfer
XT-10-QLVCWSS-M2C938-APower steering flu MERCON® LVMotorcraft® MERCO
High Temperature 4x4 Front Axle and Wheel Bearing Grease XG-11WSS-M2C192-ASpindle bearing:
Motorcraft® Premium Windshield Wash Concentrate with Bitterant ZC-32-B2WSS-M14P19-AWindshield washer
Motorcraft® Premium Quality Windshield Washer Fluid CXC-37-(A, B, D, F)WSS-M14P19-AWindshield washer
Motorcraft® R-134a RefrigerantWSH-M17B19-AA/C refrigerant (U.S

Capacities and Specifications

SpecificationName
YN-19
R-134a Refrigerant CYN-19-RWSH-M17B19-AA/C refrigerant (Canada)
Motorcraft® PAG Refrigerant Compressor Oil YN-12-DWSH-M1C231-BA/C refrigerant compre
Motorcraft® Multi-Purpose Grease Spray XL-5-AESB-M1C93-BMulti-purpose grease:
Penetrating and Lock Lubricant XL-1-Lock cylinders (U.S.):
Penetrating Fluid CXC-51-A-Lock cylinders (Canada):
pedal shift: Motorcraft® Premium Long-Life Grease XG-1-EWSD-M1C227-ATransmission, parking

If you use oil and fluids that do not meet the defined specification and viscosity grade, this may lead to:

  • Component damage that your vehicle warranty does not cover.
  • Longer engine cranking periods.
  • Increased emission levels.
  • Reduced engine performance.
  • Reduced fuel economy.
  • Reduced brake performance.

We recommend Motorcraft® motor oil for your vehicle. If Motorcraft® oil is not available, use motor oils of the recommended viscosity grade that meet API SN Plus requirements and display the API Certification Mark for gasoline engines.

FORD F-350 Super Duty (2019) - Capacities and Specifications - 1

text_image AMERICAN PETROLEUM INSTITUTE FOR GASOLINE ENGINES CERTIFIED

E142732

An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of ILSAC.

Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that your vehicle warranty does not cover.

Note: We recommend using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet our performance standards. Keep brake fluid clean and dry. Contamination with dirt, water, petroleum products or other materials may result in brake system damage and possible failure.

Note: Automatic transmissions that require MERCON® LV transmission fluid should only use MERCON® LV transmission fluid. The use of any other fluid may cause transmission damage.

Alternative Engine Oil for Extremely Cold Climates

To improve engine cold start performance, we recommend that you use the following alternative engine oil in extremely cold climates, where the ambient temperature reaches -22°F (-30°C) or below.

Materials

SpecificationName
Motorcraft® SAE 0W-30 Premium Synthetic Blend Motor Oil:Engine Oil - SAE 0W-30XO-0W30-QSPWSS-M2C953-A1

FORD F-350 Super Duty (2019) - Alternative Engine Oil for Extremely Cold Climates - 1

other | Label | Value | | ----------- | ----- | | SAE 5W-30 | 100 | | SAE 0W-30 | -29 |

CAPACITIES AND SPECIFICATIONS - 6.7L DIESEL

Capacities

FORD F-350 Super Duty (2019) - Capacities - 1

WARNING: The air conditioning refrigerant system contains refrigerant under pressure. Only qualified personnel should service the air conditioning refrigerant item. Opening the air conditioning refrigerant system can cause personal injury.

CapacityItem
13.0 qt (12.3 L)Engine oil (includes filte
Engine coolant (primary high-temperature cooling system loop)35.1 qt (33.2 L) 1
Engine coolant (secondary cooling system)15.1 qt (14.3 L) 1
Brake fluidBetween MIN and MAX on brake fluid reservoir
2.7 qt (2.6 L)Front axle
3.3–3.5 qt (3.1–3.3 L)Rear axle-10.5 inch
3.5–3.6 qt (3.3–3.4 L)Rear axle-10.5 inch
3.61 qt (3.42 L)Rear axle- Dana M275
Rear axle- Dana M3003.78 qt (3.58 L) 2
Automatic transmission fluid 317.4 qt (16.5 L) 4
1.9 qt (1.8 L)Transfer case fluid
Fill as requiredWindshield washer fluid
base, middle location)29.0 gal (109.8 L)Fuel Tank (142 inch ar
base, middle location)34.0 gal (128.7 L)Fuel Tank (160 inch ar
location)48 gal (181.7 L)Fuel Tank (176 inch wh
location)26.5 gal (100.3 L)Fuel tank (incomplete
location)40.0 gal (151.4 L)Fuel tank (incomplete

Capacities and Specifications

CapacityItem
Aft- axle -locations)66.5 gal (251.7 L)Fuel tank (incompl
vehicle)7.4 gal (28 L)Diesel Exhaust Fluid
vehicle)7.2 gal (27.3 L)Diesel Exhaust Fluid
27 oz (0.77 kg)A/C refrigerant
3.4 fl oz (100 ml)A/C refrigerant con

^1 Use the coolant type originally equipped in your vehicle. Using any other coolant may result in vehicle damage.

^2 For complete refill of limited slip axles add 7.1 fl oz. (210 ml) of Additive Friction Modifier XL-3 or equivalent meeting Specification EST-M2C118-A. The total lube volume of 3.78 qt (3.58 L) includes the added friction modifier.

^3 Approximate dry fill capacity. Actual amount may vary during fluid changes.

^4 Capacities may be higher if the vehicle is equipped with a cooler. Always check to make sure the fluid level is in the acceptable range.

Specifications

Materials

SpecificationName
Motor oil (U.S.): ^1 Motorcraft® SAE 10W-30 Super Duty Diesel Motor Oil XO-10W30-QSDWSS-M2C171-F1
Motor oil (Canada): ^1 Motorcraft® SAE 10W-30 Super Duty Diesel Motor Oil CXO-10W30-LSD12WSS-M2C171-F1
Motorcraft® Yellow Prediluted Antifreeze/Coolant VC-13DL-GWSS-M97B57-A2Engine and secon
Motorcraft® Yellow Prediluted Antifreeze/Coolant CVC-13DL-GWSS-M97B57-A2Engine and secon
Motorcraft® Diesel Exhaust Fluid PM-27-Gal / PM-27-JugWSS-M99C130-ADiesel Exhaust Fl
Motorcraft® Cetane Booster & Performance Improver PM-22-A-Cetane Booster & Performance Improver (U.
Motorcraft® Cetane Booster & Performance Improver PM-22-B-Cetane Booster & Performance Improver (U.
Motorcraft® Anti-Gel & Performance Improver PM-23-A-Anti-Gel & Performance Improver (C
Motorcraft® Anti-Gel & Performance Improver PM-23-B-Anti-Gel & Performance Improver (C
Motorcraft® DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20WSS-M6C65-A2Brake fluid:
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QLWSP-M2C197-AFront axle fluid:
Motorcraft® SAE 75W-85 Premium Synthetic Hypoid Gear Lubricant XY-75W85-QLWSS-M2C942-ARear axle fluid (10.50
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant XY-75W140-QLWSL-M2C192-ARear axle fluid (Dana I
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant CXY-75W140-1LWSL-M2C192-ARear axle fluid (Dana I
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant XY-80W90-QLWSL-M2C192-ARear axle fluid (Dana I
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant CXY-80W90-1LWSL-M2C192-ARear axle fluid (Dana I
Motorcraft® Additive Friction Modifier XL-3EST-M2C118-AFriction Modifier:

Capacities and Specifications

SpecificationName
XT-10-QLVCWSS-M2C938-AAutomatic transm MERCON® LVMotorcraft® MERCON®
CXT-10-QLVCWSS-M2C938-AAutomatic transm MERCON® LVMotorcraft® MERCON®
XT-10-QLVCWSS-M2C938-ATransfer case fluic MERCON® LVMotorcraft® Transfer
CXT-10-LV12WSS-M2C938-ATransfer case fluic MERCON® LVMotorcraft® Transfer
XT-10-QLVCWSS-M2C938-APower steering flu MERCON® LVMotorcraft® MERCO
High Temperature 4x4 Front Axle and Wheel Bearing Grease XG-11WSS-M2C192-ASpindle bearing:
Motorcraft® Premium Windshield Wash Concentrate with Bitterant ZC-32-B2WSS-M14P19-AWindshield washer
Motorcraft® Premium Quality Windshield Washer Fluid CXC-37-(A, B, D, F)WSS-M14P19-AWindshield washer
Motorcraft® R-134a Refrigerant YN-19WSH-M17B19-AA/C refrigerant (U.S.
R-134a Refrigerant CYN-19-RWSH-M17B19-AA/C refrigerant (Ca
Motorcraft® PAG Refrigerant Compressor Oil YN-12-DWSH-M1C231-BA/C refrigerant corr
Motorcraft® Multi-Purpose Grease Spray XL-5-AESB-M1C93-BMulti-purpose grease
Penetrating and Lock LubricantXL-1-Lock cylinders (U.S.):
Penetrating FluidCXC-51-A-Lock cylinders (Canada):
pedal shift:Motorcraft® Premium Long-Life GreaseXG-1-EWSD-M1C227-ATransmission, parking

^1 See the SAE viscosities grades chart for correct temperature usage.

If you use oil and fluids that do not meet the defined specification and viscosity grade, this may lead to:

  • Component damage which is not covered by your vehicle warranty.
  • Longer engine cranking periods.
  • Increased emission levels.
  • Reduced engine performance.
  • Reduced fuel economy.
  • Reduced brake performance.

Note: An engine block heater is recommended at temperatures below -10^ ( -23^ ).

Engine Oil Specifications

The use of correct oil viscosities for diesel engines is important for satisfactory operation. Determine which oil viscosity best suits the temperature range you expect to encounter for the next service interval from the following SAE viscosity grade chart.

FORD F-350 Super Duty (2019) - Engine Oil Specifications - 1

bar SAE VISCOSITY GRADES | Grade | Value | |---|---| | 10W-30 (Normal Usage) | 10 | | 15W-40² | 15 | | 5W-40¹,² | 5 | | 0W-30 / 0W-40 | 0 | F°: -20, C°: -29, -23, -18, -12, -7, -1, 4, 10, 16, 21, 27, 32, 38 EXPECTED TEMPERATURE RANGE

FORD F-350 Super Duty (2019) - Engine Oil Specifications - 2

bar GRADE DE VISCOSITÉ SAE | Grade | Value | | :--- | :--- | | 10W-30 (Utilisation Normale) | 10W-30 (Utilisation Normale) | | 15W-40² | 15W-40² | | 5W-40¹·² | 5W-40¹·² | | 0W-30 / 0W-40 | 0W-30 / 0W-40 | F° | -20 to 100 | C° | -29 to 38 | GAMME DE TEMPRÉRATURE PRESCRITE

FORD F-350 Super Duty (2019) - Engine Oil Specifications - 3

bar GRADOS DE VISCOSIDAD SAE | Category | Value | |---|---| | 10W-30 (Uso Normal) | -20 | | 15W-40² | -29 | | 5W-40¹·² | -23 | | 0W-30 / 0W-40 | -18 | | F° | 0 | | C° | -12 | | F° | -7 | | C° | -1 | | F° | 4 | | C° | 10 | | F° | 16 | | C° | 21 | | F° | 27 | | C° | 32 | | F° | 38 | GAMA DE TEMPERATURA PREVISTA

E163370

·(1) For severe duty service, use SAE 5W-40 API CK-4.
•(2) For biodiesel fuel blends (B20 max), use SAE 5W-40 or SAE 15W-40 API CK-4.

FORD F-350 Super Duty (2019) - Engine Oil Specifications - 4

text_image API SERVICE CK-4 SAE 10W-30

E269986

The American Petroleum Institute (API) service symbol is used to identify the proper engine oil for your engine. The API service symbol will be displayed on the oil container you purchase. The API symbol displays the oil performance category in the top half of the symbol and the viscosity grade in the center of the symbol.

CAPACITIES AND SPECIFICATIONS - 6.8L

Capacities

FORD F-350 Super Duty (2019) - Capacities - 1

WARNING: The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.

CapacityItem
7.0 qt (6.6 L)Engine oil (with oil filter)
26.7 qt (25.3 L)Engine coolant
Brake fluidBetween MIN and MAX on brake fluid reservoir
2.7 qt (2.6 L)Front axle
Rear axle-10.5 inch (E-Locker)3.3–3.5 qt (3.1–3.3 L)
3.5–3.6 qt (3.3–3.4 L)Rear axle-10.5 inch
Rear axle-Dana M3003.78 qt (3.58 L) ^1
Automatic transmission fluid17.4 qt (16.5 L) ^2
1.9 qt (1.8 L)Transfer case fluid
Fill as requiredWindshield washer fluid
location)26.5 gal (100.3 L)Fuel tank (incomplete)
location)40 gal (151.4 L)Fuel tank (incomplete)
27 oz (0.77 kg)A/C refrigerant
4.1 fl oz (120 ml)A/C refrigerant compre

^1 For complete refill of limited slip axles, add 7.1 fl oz. (210 ml) of Additive Friction Modifier XL-3 or equivalent, meeting Specification EST-M2C118-A. The total lube volume of 3.78 qt (3.58 L) includes the added friction modifier.
^2 Approximate dry fill capacity. Actual amount may vary during fluid changes.

Specifications

Materials

SpecificationName
Motorcraft® SAE 5W-20 Premium Synthetic Blend Motor Oil XO-5W20-QSPWSS-M2C945-B1Motor oil (U.S.):
Motorcraft® SAE 5W-20 Super Premium Motor Oil CXO-5W20-LSP12WSS-M2C945-B1Motor oil (Canada)
Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil XO-5W30-QSPWSS-M2C946-B1Optional motor o
Motorcraft® SAE 5W-30 Super Premium Motor Oil CXO-5W30-LSP12WSS-M2C946-B1Optional motor o
Motorcraft® Yellow Prediluted Antifreeze/Coolant VC-13DL-GWSS-M97B57-A2Engine coolant (L
Motorcraft® Yellow Prediluted Antifreeze/Coolant CVC-13DL-GWSS-M97B57-A2Engine coolant (C
Motorcraft® DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20WSS-M6C65-A2Brake fluid:
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QLWSP-M2C197-AFront axle fluid:
Motorcraft® SAE 75W-85 Premium Synthetic Hypoid Gear Lubricant XY-75W85-QLWSS-M2C942-ARear axle fluid (10.5
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant XY-75W140-QWSL-M2C192-ARear axle fluid (Dar
WSP-M2C197-ARear axle fluid (Dar

Capacities and Specifications

SpecificationName
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QL
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant CXY-80W90-1LWSP-M2C197-ARear axle fluid (Dana I)
Motorcraft® Additive Friction Modifier XL-3EST-M2C118-AFriction Modifier:
XT-10-QLVCWSS-M2C938-AAutomatic transmiss MERCON® LVMotorcraft® MERCON®
CXT-10-LV12WSS-M2C938-AAutomatic transmiss MERCON® LVMotorcraft® MERCON®
XT-10-QLVCWSS-M2C938-ATransfer case fluid (LMERCON® LVMotorcraft® Transfer Ca
CXT-10-LV12WSS-M2C938-ATransfer case fluid (CMERCON® LVMotorcraft® Transfer Ca
XT-10-QLVCWSS-M2C938-APower steering fluid: MERCON® LVMotorcraft® MERCON®
High Temperature 4x4 Front Axle and Wheel Bearing Grease XG-11WSS-M2C192-ASpindle bearing:
Motorcraft® Premium Windshield Wash Concentrate with Bitterant ZC-32-B2WSS-M14P19-AWindshield washer flu
Motorcraft® Premium Quality Windshield Washer Fluid CXC-37-(A, B, D, F)WSS-M14P19-AWindshield washer flu
Motorcraft® R-134a Refrigerant YN-19WSH-M17B19-AA/C refrigerant (U.S.):

Capacities and Specifications

SpecificationName
R-134a Refrigerant CYN-19-RWSH-M17B19-AA/C refrigerant (Can
Motorcraft® PAG Refrigerant Compressor Oil YN-12-DWSH-M1C231-BA/C refrigerant corr
Motorcraft® Multi-Purpose Grease Spray XL-5-AESB-M1C93-BMulti-purpose grease
Penetrating and Lock Lubricant XL-1-Lock cylinders (U.S.):
Penetrating Fluid CXC-51-A-Lock cylinders (Canada):
pedal shift: Motorcraft® Premium Long-Life Grease XG-1-EWSD-M1C227-ATransmission, parki

If you use oil and fluids that do not meet the defined specification and viscosity grade, this may lead to:

  • Component damage that your vehicle warranty does not cover.
  • Longer engine cranking periods.
  • Increased emission levels.
  • Reduced engine performance.
  • Reduced fuel economy.
  • Reduced brake performance.

We recommend Motorcraft® motor oil for your vehicle. If Motorcraft® oil is not available, use motor oils of the recommended viscosity grade that meet API SN Plus requirements and display the API Certification Mark for gasoline engines. Do not use oil labeled with API SN service category unless the label also displays the API certification mark.

FORD F-350 Super Duty (2019) - Capacities and Specifications - 1

text_image AMERICAN PETROLEUM INSTITUTE FOR GASOLINE ENGINES CERTIFIED

E142732

An oil that displays this symbol conforms to current engine, emission system and fuel economy performance standards of ILSAC.

Do not use supplemental engine oil additives because they are unnecessary and could lead to engine damage that your vehicle warranty does not cover.

Note: We recommend using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause reduced brake performance and not meet our performance standards. Keep brake fluid clean and dry.

Contamination with dirt, water, petroleum products or other materials may result in brake system damage and possible failure.

Note: Automatic transmissions that require MERCON® LV transmission fluid should only use MERCON® LV transmission fluid. The use of any other fluid may cause transmission damage.

Alternative Engine Oil for Extremely Cold Climates

To improve engine cold start performance, we recommend that you use the following alternative engine oil in extremely cold climates, where the ambient temperature reaches -22°F (-30°C) or below.

Materials

SpecificationName
Motorcraft® SAE 0W-20 Premium Synthetic Blend Motor Oil:Engine Oil - SAE 0W-20XO-0W20-QSPWSS-M2C947-B1

FORD F-350 Super Duty (2019) - Alternative Engine Oil for Extremely Cold Climates - 1

other | Direction | Latitude (°C) | | --------- | ------------- | | SAE 5W-20 | 90 | | SAE 0W-20 | 78 |

BULB SPECIFICATION CHART

Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized D.O.T. marking for North America to make sure they have

the proper lamp performance, light brightness, light pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb illumination time.

Exterior Lamps

Power (Watt)Specificat
60/55H13/9008Hea
LEDLEDHeadlamp
5W5WFront side
409140Front fog la
Front fog lamps.^3 LEDLED
Front direction indicator and parking lamps.28/8T20/7444NA
Rear lamp, brake lamps, rear direc- tion indicator and rear side marker lamps. Low series. ^1 27/73157
tion indicator and rear side marker lamps. High series. ^1 LEDLEDRear lamps
Rear lamp, brake lamps, rear direc- tion indicator and rear side marker lamps. ^2 27/73157
Reversing lamps. ^1 W21W21
Reversing lamps. ^2 27/73157
License plate lamp. Low series.1685
LEDLEDLicense pla
Central high mounted cargo lamp.91212.8
LEDLEDCentral hig

Capacities and Specifications

Power (Watt)Specification
clearance lamp.LEDLEDSide direction
LEDLEDFront clearanc
LEDLEDRear clearanc
LEDLEDFront identific
LEDLEDRear identifica
LEDLEDUnderhood la

^1 Pickup only.
^2 Chassis cab only.
^3 U.S. and Canada only
Note: LED lamps are not serviceable. See an authorized dealer if they fail.

Interior Lamps

Power (Watt)Specification
LEDLEDMap lamp.
LEDLEDGlove compar
LEDLEDInterior lamp.
LEDLEDOverhead con

Note: LED lamps are not serviceable. See an authorized dealer if they fail.

GENERAL INFORMATION

Radio Frequencies and Reception Factors

AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are:

  • AM: 530-1710 kHz
    ·FM: 87.9-107.9 MHz

Note: Listening to loud audio for long periods of time could damage your hearing.

Radio Reception Factors
Distance and strengthThe further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
TerrainHills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception.
Station overloadWhen you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and result in the audio system muting.

AUDIO UNIT - VEHICLES WITH: AM/FM

FORD F-350 Super Duty (2019) - AUDIO UNIT - VEHICLES WITH: AM/FM - 1

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Accessing the Auxiliary Media Sources

FORD F-350 Super Duty (2019) - Accessing the Auxiliary Media Sources - 1

Press and release to access or switch between media devices.

Accessing the Menu

FORD F-350 Super Duty (2019) - Accessing the Menu - 1

Press and release to access different audio system features.

Adjusting the Volume
FORD F-350 Super Duty (2019) - Accessing the Menu - 2

text_image VOL E265373

Turn to adjust the volume.

Changing Radio Stations
FORD F-350 Super Duty (2019) - Accessing the Menu - 3

text_image TUNE E265696

In radio mode, turn to search through the radio frequency band.

In satellite radio mode, turn to find the previous or next available satellite radio station.

Displaying the Clock

FORD F-350 Super Duty (2019) - Displaying the Clock - 1

Press and release the button.

Selecting the Audio Modes

FORD F-350 Super Duty (2019) - Selecting the Audio Modes - 1

Press and release to access different audio modes, for example AM and FM.

Setting the Memory Presets

To store a radio station, tune to the station, then press and hold a numbered preset button until sound returns.

Switching the Audio Unit On and Off

FORD F-350 Super Duty (2019) - Switching the Audio Unit On and Off - 1

Press and release the button.

Using Seek, Fast Forward and Reverse

FORD F-350 Super Duty (2019) - Using Seek, Fast Forward and Reverse - 1

In radio mode, select a frequency band and press and release either button. The system stops at the first station it finds in that direction.

In satellite radio mode, press and release to select the next or previous satellite radio station. If you select a specific category (such as jazz, rock or news), press to find the next or previous station in the category you select.

AUDIO UNIT - VEHICLES WITH: AM/FM/TOUCHSCREEN DISPLAY

FORD F-350 Super Duty (2019) - AUDIO UNIT - VEHICLES WITH: AM/FM/TOUCHSCREEN DISPLAY - 1

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: Some features, such as satellite radio, may not be available in your location. Check with an authorized dealer.

Note: The touchscreen system controls most of the audio features. See your SYNC information.

Adjusting the Volume

FORD F-350 Super Duty (2019) - Adjusting the Volume - 1

text_image VOL 265373

Turn to adjust the volume.

Changing Radio Stations

FORD F-350 Super Duty (2019) - Changing Radio Stations - 1

text_image TUNE E265696

In radio mode, turn to search through the radio frequency band.

In satellite radio mode, turn to find the previous or next available satellite radio station.

Selecting the Audio Modes

FORD F-350 Super Duty (2019) - Selecting the Audio Modes - 1

Press and release the button to access different audio modes, for example AM and FM.

Setting the Memory Presets

To store a radio station, tune to the station, then press and hold a numbered preset button until sound returns.

Switching the Audio Unit On and Off

FORD F-350 Super Duty (2019) - Switching the Audio Unit On and Off - 1

Press and release the button.

Using Seek, Fast Forward and Reverse

FORD F-350 Super Duty (2019) - Using Seek, Fast Forward and Reverse - 1

In radio mode, select a frequency band and press and release either button. The system stops at the first station it finds in that direction.

In satellite radio mode, press and release to select the next or previous satellite radio station. If you select a specific category (such as jazz, rock or news), press to find the next or previous station in the category you select.

AUDIO UNIT - VEHICLES WITH: AM/FM/SYNC

FORD F-350 Super Duty (2019) - AUDIO UNIT - VEHICLES WITH: AM/FM/SYNC - 1

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: Some features, such as satellite radio, may not be available in your location. Check with an authorized dealer.

Accessing the Clock Settings

FORD F-350 Super Duty (2019) - Accessing the Clock Settings - 1

Press and release the button to access the clock setting.

Use the center arrow controls to change the hours and minutes.

Accessing the Media Source Menu

FORD F-350 Super Duty (2019) - Accessing the Media Source Menu - 1

Press and release the button to open the media source menu.

You can press this multiple times to change to a SYNC-Media device or scroll through the media sources using the arrow buttons. Press OK to select a source.

Accessing the Menu

FORD F-350 Super Duty (2019) - Accessing the Menu - 1

Press and release the button to access different audio system features.

Accessing the Phone Features

FORD F-350 Super Duty (2019) - Accessing the Phone Features - 1

Press and release the button to access the phone features of the SYNC system. See your SYNC

information.

Accessing the Sound Settings

FORD F-350 Super Duty (2019) - Accessing the Sound Settings - 1

Press and release the button to access settings for Treble, Midrange, Bass, Fade and

Balance.

Use the up and down arrow buttons to select the various settings. Press OK to confirm a selection, press the left and right arrow buttons to change the settings.

Press OK to set or press MENU to exit. You can set sound settings for each audio source independently.

Adjusting the Volume
FORD F-350 Super Duty (2019) - Accessing the Sound Settings - 2

text_image VOL E265373

Turn to adjust the volume.

Changing Radio Stations
FORD F-350 Super Duty (2019) - Accessing the Sound Settings - 3

text_image TUNE E265696

In radio mode, turn to search through the radio frequency band.

In satellite radio mode, turn to find the previous or next available satellite radio station.

Listening to the Radio

FORD F-350 Super Duty (2019) - Listening to the Radio - 1

Press and release the button to listen to the radio or change radio stations.

Listening to Satellite Radio

FORD F-350 Super Duty (2019) - Listening to Satellite Radio - 1

Press and release the button to listen to satellite radio.

Switching the Audio Unit On and Off

FORD F-350 Super Duty (2019) - Switching the Audio Unit On and Off - 1

Press and release the button.

Using the Display Control

Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings.

FORD F-350 Super Duty (2019) - Using the Display Control - 1

Press and release to confirm a selection.

Press and release the function buttons below the display to select different functions of the audio system depending on which mode you are in (such as Radio mode).

Using the Number Block

In radio mode, store and recall your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. In phone mode, enter a phone number.

Using Seek, Fast Forward and Reverse

FORD F-350 Super Duty (2019) - Using Seek, Fast Forward and Reverse - 1

In radio mode, select a frequency band and press and release either button. The system stops at the first station it finds in that direction.

In satellite radio mode, press and release to select the next or previous satellite radio station. If you select a specific category (such as jazz, rock or news), press to find the next or previous station in the category you select.

Note: Depending on your system, some options may appear slightly different.

Press MENU.

Press the up and down arrow buttons to scroll through the options.

Press the right arrow to enter a menu. Press the left arrow to exit a menu.

Press OK to confirm a selection.

Radio
Manual TuneUse the left and right arrows to go up or down the frequency band.
Select for a brief sampling of all available channels.Scan
ASTSelect to store the six strongest local stations on the AM-AST and FM-AST frequency bands.
Set Category for Seek/ScanSelect to have the system search by certain music categories (such as Rock, Pop or Country).
RDS Text DisplaySelect to view additional broadcast data, if available. This feature defaults to off. RBDS must be on for you to set a category.
Satellite Radio
Select for a brief sampling of all available channels.Scan
Electronic Serial Number (ESN)Select to view your satellite radio electronic serial number (ESN). You will need this number when communicating with your satellite radio provider to activate, modify or track your account.
Check Channel GuideSelect to view available satellite radio channels. Press OK to open a list of the following options for this channel.Once you skip or lock a channel, you can only access it by pressing Direct Tune and entering the channel number.Locking or unlocking a channel requires your PIN.
Set Category for Seek/ScanSelect to view channel categories (such as Pop, Rock or News). If you select a category, seek and scan functions only stop on channels in that category.
AlertsSelect to switch alerts on or off for songs, artists or teams.The system alerts you when the selection is playing on another channel. Save up to 20 alerts.
Use your PIN to unlock previously locked stations.Unlock A
Use to restore any channels you previously skipped.Skip N
Parental LockoutSelect to create a PIN, which allows you to lock or unlock channels. Your initial PIN is 1234.
Audio Settings
Speed Compensated VolumeAdjusts the volume to compensate for speed and wind noise. You can set the system between 0 and +7.
SoundSelect to adjust settings for Treble, Midrange, Bass, Fade or Balance.
Occupancy ModeSelect to optimize sound quality for the chosen seating position.
Choose between the stereo modes.DSP
Clock Settings
Select to set the time and calendar date.Set Date and Tim
24 HourSelect to view clock time in a 12-hour mode or 24-hour mode.
Display Settings
Select to change display brightness.Brightness
LanguageSelect to display the language in English, French or Spanish.
Temp. SettingSelect to display the outside temperature in Fahrenheit or Celsius.

DIGITAL RADIO

Note: HD Radio broadcasts are not available in all markets.

HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com.

When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the HD Radio logo on your screen. When this logo is available, you may also see Title and Artist fields on-screen.

The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally.

When HD Radio broadcasts are active, you can access the following functions:

- Scan allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast.

- Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.

Note: As with any saved radio station, you cannot access a station you save if your vehicle is outside the station's reception area.

HD Radio Reception and Station Troubleshooting

Potential Reception Issues
Reception areaIf you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength.
If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again.
Station blendingWhen the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.

In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.

Potential Station Issues
ActionCauselssues
Echo, stutter, skip or repeat in audio.Increase or decrease in audio volume.This is poor time alignment by the radio broadcaster.No action required. This is a broadcast issue.
Sound fading or blending in and out.The radio is shifting between analog and digital audio.No action required. The reception issue may clear up as you continue to drive.
There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available.No action required. This is normal behavior. Wait until the audio is available.
Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune.The previously stored multicast preset or direct tune is not available in your current reception area.No action required. The station is not available in your current location.
Text information does not match currently playing audio.Data service issue by the radio broadcaster.Fill out the station issue form at website listed below.*
There is no text information shown for currently selected frequency.Data service issue by the radio broadcaster.Fill out the station issue form at website listed below.*
HD2-HD7 stations not found when Scan is pressed.Pressing Scan disables HD2-HD7 channel search.No action required. This is normal behavior.

*http://hdradio.com/stations/feedback

HD Radio Technology manufactured under license from iBiquity Digital Corporation and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of DTS Ford Motor Company and DTS are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.

SATELLITE RADIO (IF EQUIPPED)

SiriusXM® Satellite Radio broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SiriusXM satellite radio channels, visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474.

Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License.

Satellite Radio Reception Factors

Potential satellite radio reception issues
Antenna obstructionsFor optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
Station overloadWhen you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute.
Satellite radio signal interferenceYour display may show ACQUIRING ... to indicate the interference and the audio system may mute.

SiriusXM Satellite Radio Service

Note: SiriusXM reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.

FORD F-350 Super Duty (2019) - SiriusXM Satellite Radio Service - 1

text_image ((SiriusXm®)

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SiriusXM satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SiriusXM satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.

For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SiriusXM satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474.

Satellite Radio Electronic Serial Number (ESN)

You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, tune to channel 0.

Troubleshooting

ActionConditionMessage
Acquiring...Radio requires more than two seconds to produce audio for the selected channel.No action required. This message should disappear shortly.
Satellite antenna fault SIRIUS system failureThere is an internal module or system failure present.If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service.
Invalid ChannelThe channel is no longer available.Tune to another channel or choose another preset.
Unsubscribed ChannelYour subscription does not include this channel.Contact SiriusXM at 1-888-539-7474 to subscribe to the channel, or tune to another channel.
No SignalThe signal is lost from the SiriusXM satellite or SiriusXM tower to your vehicle antenna.The signal is blocked. When you move into an open area, the signal should return.
Updating...Update of channel programming in progress.No action required. The process may take up to three minutes.
Questions? Call 1-888-539-7474Your satellite service is no longer available.Contact SiriusXM at 1-888-539-7474 to resolve subscription issues.
None found Check Channel GuideAll the channels in the selected category are either skipped or locked.Use the channel guide to turn off the Lock or Skip function on that station.
Subscription Updatedchannels available for your vehicle.No action required.SiriusXM has update

USB PORT

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WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

The media hub may be on the instrument panel or center console.

The media hub may contain one or more of the following inputs:

See USB Port (page 455).

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natural_image Simple icon of a USB port with a USB symbol above it, no text or labels present.

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The USB port allows you to plug in media playing devices, memory sticks and charge devices, if supported.

MEDIA HUB

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WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your

GENERAL INFORMATION

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text_image Diagram illustrating wireless communication and payment methods, showing smartphone, USB, Bluetooth, battery, and SYNC components.

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SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player.

This allows you to:

  • Make and receive calls.
  • Access and play music from your portable music player.
  • Use 911 Assist and applications, via SYNC Applink.
  • Access phonebook contacts and music using voice commands.
  • Stream music from your connected phone.
  • Text message.

- Use the advanced voice recognition system.

- Charge your USB device (if your device supports this).

* These features are not available in all markets and may require activation. Available AppLink enabled apps vary by market.

Make sure that you review your device's manual before using it with SYNC.

Support

The SYNC support team is available to help you with any questions you cannot answer on your own.

Monday-Saturday, 8:30am-9:00pm EST.

Sunday, 10:30am-7:30pm EST.

In the United States, call 1-800-392-3673.

In Canada, call 1-800-565-3673.

Times are subject to change due to holidays.

SYNC Owner Account

Why do I need a SYNC owner account?

  • Essential for keeping up with the latest software downloads available for SYNC.
  • Access to customer support for any questions you may have.

Driving Restrictions

For your safety, certain features are speed-dependent and restricted when your vehicle is traveling over 3 mph (5 km/h).

Safety Information

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WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

When using SYNC:

  • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.
  • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device's manual for further information.
  • Do not attempt to service or repair the system. See an authorized dealer.

Privacy Information

When a cellular phone is connected to SYNC, the system creates a profile within your vehicle that is linked to that cellular phone. This profile is created in order to offer you more cellular features and to operate more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cellular phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur.

The cellular profile, media device index, and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or the vehicle, we recommend you perform a Master Reset to erase all stored information.

System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the section on 911 Assist. See SYNC™ Applications and Services (page 472).

This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is around you.

Initiating a Voice Session

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Press the voice button. A list of available voice commands appears in the display.

Global Voice Commands

These voice commands are always available. You can say them at any time.

Global voice commands
(cancel | exit)This command ends the voice session. You can also cancel a session by holding the voice button for two or more seconds.
helpThis command provides you with hints, examples and instructions.
(main menu | start again)This command restarts the voice session from the initial starting point.

You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.

Helpful Hints

  • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.
  • Before giving a voice command, wait for the system announcement to finish, followed by a single tone. Any command spoken before this does not register with the system.

  • Speak naturally, without long pauses between words.

  • You can interrupt the system at any time while it is speaking by pressing the voice button. You can cancel a voice session by pressing and holding the voice button.

System Interaction and Feedback

The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction. You can customize the voice recognition system to provide more or less instruction and feedback.

The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time.

Adjusting the Interaction Level

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Press the voice button. When prompted, say:

Action and DescriptionVoice Command
voice settings
Then either of the following:
interaction mode noviceProvides more detailed interaction and guidance. (Recommended for first time users.)
interaction mode advancedProvides less audible interaction and guidance.

Confirmation Prompts

Confirmation prompts are short questions the system asks when it is not sure of your request or when there is more than one possible response to your request.

To adjust this setting press the voice button, when prompted say:

Action and DescriptionVoice Command
voice settings
Then either of the following:
confirmation prompts offMake a best guess from the command; you may still occasionally be asked to confirm settings.
confirmation prompts onClarify your voice command with a short question.

Phone Confirmation

Using phone confirmations the system asks you to verify before placing any calls.

To adjust this setting press the voice button, when prompted say:

Action and DescriptionVoice Command
voice settings
Then any of the following:
phone confirmation onWhen enabled, this feature will prompt you to confirm any voice initiated call command prior to the call being placed.
phone confirmation offThe system will make a best guess; you may still occasionally be asked to confirm settings.

Changing the Voice Settings

In addition to using voice commands to change the voice settings, you can also use the menu in the audio display.

To change the voice settings press the Menu button then select:

Menu Item
SYNC-Settings
Voice settings

Note: Depending on the current climate control settings, the fan speed may automatically go down while issuing voice commands or while making and receiving phone calls via SYNC to reduce the amount of background noise in the vehicle. The fan speed will automatically return to normal operation once the voice session ends. Fan speed can also be adjusted normally during a voice session, simply press fan buttons (or turn fan knob) to increase or decrease fan speed to desired setting.

To disable this automatic fan speed reduction feature during voice sessions, press and hold the climate control AC and Recirculated air buttons simultaneously, release and then increase fan speed within 2 seconds. To re-enable this feature, repeat the above sequence.

USING SYNC™ WITH YOUR PHONE

Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone's functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions:

  • Answering an incoming call.
  • Ending a call.
  • Using privacy mode.
  • Dialing a number.
    •Redialing.
  • Call waiting notification.
  • Caller ID.

Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features. To check your phone's compatibility, see your phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.

Pairing a Phone for the First Time

Wirelessly pairing your phone with SYNC allows you to make and receive hands-free calls.

Note: SYNC can support downloading up to approximately 4000 entries per Bluetooth-enabled cellular phone.

Note: Make sure to switch on the ignition and the radio. Shift the transmission into park (P) for automatic transmission or first gear for manual transmission.

Using the Audio System

Note: To scroll through the menus, press the up and down arrows on your audio system.

  1. Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary.
  2. Press the PHONE button. When the audio display indicates there is no paired phone, select the option to add.
  3. When a message to begin pairing appears in the audio display, search for SYNC on your phone to start the pairing process.

  4. When prompted on your cell phone's display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. Your phone is now paired and the display indicates that the pairing was successful. If you are prompted to enter a PIN on your device, enter the PIN displayed on the screen. The display indicates when the pairing is successful.

Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook.

Using Voice Commands

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Make sure to switch on your phone's Bluetooth feature before starting the search. See

your device's manual if necessary.

Press the voice and when prompted say:

Voice CommandAction and Description
(pair ([Bluetooth] device | phone | Bluetooth audio) | add phone)Follow the instructions on the audio display.

You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (what's | what is) appears you say; what's or what is.

The commands that have [ ] around the word means that the word is optional.

Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook.

Pairing Subsequent Phones

Note: Make sure to switch on the ignition and the radio. Shift the transmission into park (P) for automatic transmission or first gear for manual transmission.

Note: To scroll through the menus, press the up and down arrows on your audio system.

  1. Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary.
  2. Press the PHONE button.
  3. Select the option for Bluetooth Devices.
  4. Press the OK button.
  5. Select the option to add. This starts the pairing process.
  6. When a message to begin pairing appears in the audio display, search for SYNC on your device.
  7. When prompted on your cell phone's display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. Your phone is now paired and the display indicates that the pairing was successful. If you are prompted to enter a PIN on your device, enter the PIN displayed on the screen. The display indicates when the pairing is successful.

SYNC may prompt you with more cell phone options. Your cell phone may also prompt you to give SYNC permission to access information. For more information on your cell phone's capability, see your cell phone's manual and visit the website.

Phone Voice Commands

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Press the voice button. When prompted, say any of the following:

Voice Command
(phone | Blackberry | iPhone)
Then say any of the following:
call (_)
call _ at home
call _ ((in|at) [the] office | at work)
call _ on (cell | mobile)
call _ on other
dial [[a] number] 1
([go to] privacy | transfer to phone | privacy on) 2
(hold call [on] | place call on hold) 2
join (calls | call) 2
mute call [on] 2
(mute call off | un-mute call) 2
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
Voice Command
[text] (messages | message)3
help

__ is a dynamic listing that should be the name of a contact in your phonebook. For example you could say "Call Home".

^1 See Dial table below.
^2 These commands are only valid while in a phone call.
^3 See the text message table below.

Dial Commands

Press the voice button and when prompted say any of the following commands:

Voice Commands
411 (four-one-one), 911 (nine-one-one)
700 (seven hundred)
800 (eight hundred)
900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered)
Number <0-9>
Plus
Pound (#)
Star (*)

Note: To exit dial mode, press and hold the phone button or press any button on the audio system.

To access text messages say:

Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]

Phonebook Hints

To hear how the SYNC system speaks a name browse phonebook, select a contact and press:

Menu Item
Hear it

Changing Devices Using Voice Commands

Using SYNC, you can easily access multiple phones, ipods, or USB devices. to switch devices say:

Voice Command
(connect | device) _You can state the name of the desired device, such as “My iPhone”,“My Galaxy” or“My iPod”. SYNC may ask you to confirm the type of device (Phone, USB, or Bluetooth Audio).

Making Calls

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Press the voice button. When prompted, say:

Voice Command
call [[a] name]
dial [[a] number]SYNC prompts you to say the numbers that you wish to dial. After you say the numbers, the system confirms it. You can then say:

When the system has stated the number, you say any of the following:

Voice Command
This initiates the call.(dial |
(delete | correct)This erases the spoken digits.

To end the call, press the end call button

on the steering wheel or select the end call option in the audio display.

Receiving Calls

Accepting calls

When receiving a call, you can answer the call by pressing the accept call button on the steering wheel or use the screen.

To use the screen to accept a call select:

Menu Item
Accept

Rejecting Calls

When receiving a call, you can reject the call by pressing the reject call button on the steering wheel or use the screen.

To use the screen to reject a call select:

Menu Item
Reject

Ignore the call by doing nothing.

Phone Options during an Active Call

During an active call, you have more menu features that become available, such as sending a call on hold or joining calls.

To access this menu, choose one of the options available at the bottom of the audio display or select More to choose from the following options:

Description and actionMenu Item
Mic. offSwitch your vehicle's microphone off. To switch the microphone on, select the option again.
PrivacySwitch a call from an active hands-free environment to your cellular phone for a more private conversation. When selected, the audio display indicates the call is private.
HoldPut an active call on hold. When selected, the audio display indicates the call is on hold.
Dial a numberEnter numbers using the audio system's numeric keypad (for example, numbers for passwords).
Join callsJoin two separate calls. The system supports a maximum of three callers on a multiparty or conference call.1. Select the More option.2. Access the desired contact through the system or use voice commands to place the second call. Once actively in the second call, select the More option.3. Scroll to the option to join calls and press the OK button.
Access your phonebook contacts.Phonebook1. Select the More option.2. Scroll to the option for phonebook and press the OK button.3. Scroll through your phonebook contacts.4. Press the OK button again when the desired contact appears in the audio display.5. Press the OK button or dial button to call the selection.
Access your call history log.Call History1. Select the More option.2. Scroll to the option for call history and press the OK button.3. Scroll through your call history options (incoming, outgoing or missed).4. Press the OK button again when the desired selection appears in the audio display.5. Press the OK button or dial button to call the selection.

Accessing Features through the Phone Menu

You can access your call history, phonebook, sent text messages, as well as access phone and system settings.

  1. Press the PHONE button to enter the phone menu.

  2. Select one of the options available.

Description and actionDisplay
Enter numbers using the audio system's numeric keypad.Dial a nur
Access your downloaded phonebook.Phonebook1. Press the OK button to confirm and enter. You can use the options at the bottom of the screen to access an alphabetical category quickly. You can also use the letters on the audio system's numeric keypad to jump in the list.2. Scroll through your phonebook contacts.3. Press the OK button again when the desired selection appears in the audio display.4. Press the OK button or dial button to call the selection.
Access any previously dialed, received or missed calls.Call History1. Press the OK button to select.2. Scroll to select incoming, outgoing or missed calls. Press the OK button to make your selection.3. Press the OK button or dial button to call the selection.
Speed DialSelect 1 of 10 speed dial entries. To set a speed dial entry, go to the phonebook and then press and hold one of the numbers on the audio system's numeric keypad.
Send, download and delete text messages.Text messaging
BT DevicesAccess the option for Bluetooth Device menu listings (add, connect, set as primary, on or off, delete).
View various settings and features on your phone.Phone settings

Text Messaging

Note: This is a phone-dependent feature.

SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road.

Receiving a Text Message

Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages.

Note: This is a speed-dependent feature and is only available when your vehicle is traveling at 3 mph (5 km/h) or less.

When a new message arrives, an audible tone sounds and the audio display indicates you have a new message.

To hear the message you can say:

Voice commandDescription and action
(listen to | read) ([text] message)Select this option to have the system read the message to you.

Using the screen you also have the following options:

ItemDescription and actionMenu
IgnoreSelect this option, or do nothing, and the message goes into your text message inbox.
ViewSelect the view option to open the text message. Once selected, you have the ability to have the message read to you, to view other messages. For additional options select:
More...If you select this option, use the arrow button to scroll through the following options:
Reply to senderPress the OK button to access, and then scroll through a list of pre-defined messages to send.
Call senderPress the OK button to call the sender of the message.
Forward msg.Press the OK button to forward the message to anyone in your phonebook or call history. You can also choose to enter a number.

Sending, Downloading and Deleting Your Text Messages

  1. Select the text messaging option, and then press the OK button.

  2. Press the PHONE button.

Choose from the following options:

ItemDescription and actionMenu
NewAllows you to send a new text message based on a pre-defined set of 15 messages.
ViewAllows you to read the full message and, in addition, provides the option to have the system read the message to you. To go to the next message, select the More option. This allows you to reply to the sender, call the sender or forward the message.
DeleteAllows you to delete current text messages from the system (not your cellular phone). The audio display indicates when the system has deleted all your text messages.
More...Allows you to delete all messages or manually trigger a download of all unread messages from your cellular phone.

Sending a Text Message

Note: You can only send a text message to one recipient at a time.

  1. Select the send option when the desired selection highlights in the audio display.
  2. Select the confirmation option when the contact appears.
  3. Press the OK button again to confirm when the system asks if you want to send the message. A pre-defined signature appears on each text message.

Note: You can send text messages either by choosing a contact from the phonebook and selecting the text option from the audio display or by replying to a received message in the inbox.

Accessing Your Phone Settings

These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone and text message notification, modify your phonebook, and set up automatic download.

  1. Press the PHONE button.
  2. Scroll until the phone settings option appears, and then press the OK button.

Scroll to select from the following options:

Description and actionMenu Item
Set as masterIf this option is checked, the system uses the cellular phone as the master when there is more than one cellular phone paired to the system. This option can be changed for all cellular phones (not only the active phone) using the Bluetooth Devices menu.
Phone statusSee the cellular phone name, provider name, cellular phone number, and signal level. When done, press the left arrow buttons to return to the phone status menu.
Set ringtoneSelect which ringtone sounds during an incoming call (one of the system's tones or your cellular phone's). If your phone supports in-band ringing, your phone's ringtone sounds when you choose the cellular phone ringtone option.1. Press the OK button to select and scroll to hear each ringtone.2. Press the OK button to select a ringtone.
Text msg notifyHave the option of hearing an audible tone to notify you when a text message arrives. Press the OK button to switch the audible tone off or on.
Phonebook pref.Modify the contents of your phonebook (such as add, delete or download). Press the OK button to select and scroll between the choices in the phonebook preferences table below.
Phonebook preferencesMenu Item
Add contactsPush the desired contacts on your cellular phone. See your device's manual on how to push contacts. Press the OK button to add more contacts from your phonebook.
DeleteWhen a message asking you to delete appears, select the option to confirm. Press the OK button to delete the current phonebook and call history. The system takes you back to the menu for phone settings.
Download nowPress the OK button to select and download your phone-book to the system.
Auto-downloadWhen automatic download is on, the system deletes any changes (additions or deletions) saved in the system since your last download.
When automatic download is off, the system does not download your phonebook when your cellular phone connects to SYNC.
You can only access your phonebook, call history and text messages when your paired cellular phone connects to the system. Check or uncheck this option to download your phonebook automatically each time your phone connects to the system. Download times are phone-dependent and quantity-dependent.
Sorting Pref.Enabling this feature allows you to select how your contacts are displayed. You can select:
Last/First nameFirst/Last na

Bluetooth Devices

The Bluetooth Devices menu allows you to add, connect and delete devices as well as set a phone as primary.

  1. Press the PHONE button.

  2. Scroll until Bluetooth Devices appears, and then press the OK button.

Select from the following options:

Description and actionMenu Item
Pair additional phones to the system.Add1. Select the option to add to start the pairing process.
2. When a message to begin pairing appears in the audio display, search for SYNC on your phone. See your phone's manual if necessary.3. When prompted on your cell phone's display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. Skip the next step. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the screen. The display indicates when the pairing is successful.4. When the option to set the phone as primary appears, select either yes or no.5. SYNC may prompt you with more cell phone options. Your cell phone may also prompt you to give SYNC permission to access information. For more information on your cell phone's capability, see your cell phone's manual and visit the website.
DeleteSelect the delete option and confirm when the system asks to delete the selected device. After deleting a phone from the list, you have to repeat the pairing process to pair it again.
MasterThe system attempts to connect with the primary cellular phone each time you switch on the ignition. When you select a cellular phone as primary, it appears first in the list, marked with an asterisk. Set a previously paired phone as master by selecting the master option and confirming it as the primary.
Conn.Connect a previously connected phone. You can only have one phone connected at a time to use the phone's functionality. When you connect another phone, the previous phone disconnects from the telephone services. The system allows you to use different Bluetooth devices for the cellular phone functionality and the Bluetooth audio music playback feature at the same time.
Discon.Disconnects the selected cellular phone. Select this option and confirm when asked. After disconnecting a phone, you can reconnect it again without repeating the full pairing process.

System Settings

  1. Press the MENU button.

  2. Select the SYNC settings option, and then press the OK button.

Scroll to select from the following options:

Description and actionDisplay
Bluetooth onCheck or uncheck this option to switch the system's Bluetooth interface off or on. Select this option, and then press the OK button to change the option's status.
Set defaultsReturn to the factory default settings without erasing your indexed information (such as phonebook, call history, text messages and paired devices). Select this option and confirm when prompted in the audio display.
Master resetCompletely erase all information stored in the system (such as phonebook, call history, text messages and paired devices) and return to factory default settings.
Install on SYNCInstall downloaded applications or software updates. Select this option and confirm when prompted in the audio display. There must be a valid SYNC application or update available on the USB drive in order to finish an installation successfully.
System infoDisplay the system's version numbers as well as its serial number. Press the OK button to select.
Voice settingsThe voice settings submenu contains various options. See Using Voice Recognition (page 458).
Browse USBBrowse the actual menu structure of the connected USB device. Press the OK button and use the up and down arrow buttons to scroll through the folders and files. Use the left or right arrow buttons to enter or leave a folder. You can select media content for playback from this menu.

SYNC™ APPLICATIONS AND SERVICES (IF EQUIPPED)

In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone's compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.

-911 Assist: Can alert 911 in the event of an emergency.
- SYNC AppLink: Allows you to connect to and use certain applications (if your phone is compatible).

These features may require activation. Available AppLink enabled apps vary by market.

911 Assist

FORD F-350 Super Duty (2019) - Assist - 1

WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash.

FORD F-350 Super Duty (2019) - Assist - 2

WARNING: Do not wait for 911

Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.

FORD F-350 Super Duty (2019) - Assist - 3

WARNING: Always place your life in a secure location in your vehicle does not become a projectile or get aged in a crash. Failure to do so may be serious injury to someone or change the phone which could prevent assist from working properly.

Note: The SYNC 911 Assist feature must be set on before the incident.

Note: The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number.

Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information.

Note: If any user switches 911 Assist to on or off, that setting applies for all paired phones. If you switch on 911 Assist, either a voice message plays or a display message or an icon comes on when you start your vehicle and after a previously paired phone connects.

Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.

If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone. You can learn more about the 911 Assist feature, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.

See Supplementary Restraints System (page 46). Important information about airbag deployment is in this chapter.

See Roadside Emergencies (page 303). Important information about the fuel pump shut-off is in this chapter.

Setting 911 Assist On or Off

Press Menu then select

ItemAction and DescriptionMenu
SYNC-Applications
911 AssistSelect the desired option, on or off.

If you choose not to activate this feature you will have the following options:

ItemAction and DescriptionMenu
Voice Reminder ONProvides a display and voice reminder at phone connection at vehicle start.
Voice Reminder OFFProvides a display reminder only without a voice reminder at phone connection.

To make sure that 911 Assist works properly:

  • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use.
    •The 911 Assist feature must be set on before the incident.
  • You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC.
  • A connected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.

• A connected Bluetooth enabled phone must have adequate network coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.

In the Event of a Crash

Not all crashes deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC searches for and tries to connect to a previously paired cell phone; SYNC then attempts to call the emergency services.

Before making the call:

•SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
- SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel".

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.

911 Assist May Not Work If

-Your cellular phone or 911 Assist hardware sustains damage in a crash.
•The vehicle's battery or the SYNC system has no power.
- The phone(s) thrown from your vehicle are the ones paired and connected to the system.

911 Assist Privacy Notice

When you switch on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not switch the feature on.

SYNC Mobile Apps

The system enables voice and steering wheel control of SYNC AppLink enabled smartphone apps. When an app is running through AppLink, you can control main features of the app through voice commands and steering wheel controls.

Note: You must pair and connect your smartphone to SYNC to access AppLink.

Note: iPhone users need to connect the phone to the USB port.

Note: Android users need to connect the phone to SYNC using Bluetooth.

Note: For information on available apps, supported smartphone devices and troubleshooting tips please visit the local website.

Note: Availability of SYNC AppLink enabled Apps will vary by region.

Note: Make sure you have an active account for the app that you have downloaded. Some apps work automatically with no setup. Other apps want you to configure your personal settings and personalize your experience by creating stations or favorites. We recommend you do this at home or outside of your vehicle.

Note: AppLink is not available if your vehicle is equipped with the MyFord Touch system.

To Access Using the SYNC Menu

Press the MENU button to access the menu on-screen. Then select:

ItemAction and DescriptionMenu
SYNC-Apps
Mobile AppsScroll through the list of available applications and select a particular app or select:
Find New Apps

Note: If you cannot find a compatible SYNC AppLink app, make sure the required app is running on the mobile device.

Accessing an App's Menu

When an app is running through SYNC, press the right arrow button on the steering wheel control to access the app menu.

You can access various app features from here, for example thumbs up and thumbs down.

Press the left arrow button on the steering wheel control to exit the app menu.

To Access Using Voice Commands

Press the voice button then when prompted say:

Action and DescriptionMenu Item
mobile (apps | applications)Say the name of the application after the tone.The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Use this command to discover the available voice commands.help

SYNC Mobile App Voice Commands

The following voice commands are always available:

Action and DescriptionMenu Item
mobile (apps | applications)SYNC prompts you to say the name of an app to start it on SYNC.
list [mobile] (apps | applications)SYNC lists all of the currently available mobile apps.
find [new] [mobile] (apps | applications)Searches your connected mobile device for SYNC-compatible mobile apps.
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.

App Permissions

The system organizes app permissions by groups. You can grant these group permissions individually. You can change a permission group status any time when not driving, by using the settings menu.

When you launch an app using SYNC, the system may ask you to grant certain permissions, for example:

• To allow your vehicle to provide vehicle information to the app such as, but not limited to: Fuel level, fuel economy, fuel consumption, engine speed, rain sensor, odometer, VIN, external temperature, gear position, tire pressure, and head lamp status.

• To allow your vehicle to provide driving characteristic information such as, but not limited to: MyKey, seat belt status, engine revolutions per minute, gear position, braking events, steering wheel angle, and accelerator pedal position.

• To allow your vehicle to provide location information, including: GPS and speed.
• To allow the app to send push notifications using the vehicle display and voice capabilities while running in a background state. Push notifications may be particularly useful for news or

location based apps.

Note: You only need to grant permissions the first time you use an app with SYNC.

Note: We are not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you approve us to provide to an app.

Enabling and Disabling App Permissions Using the SYNC Menu

Press the MENU button to access the SYNC menu then select:

Action and DescriptionMenu Item
SYNC-Apps
Mobile Apps
All AppsYou can also select a specific app.If the app supports push notifications, this setting is listed. Select to enable or disable the feature as required.

Enabling SYNC Mobile Apps

In order to enable mobile apps, SYNC requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device.

Data is sent to us in the United States through the connected device. The information is encrypted and includes your VIN, SYNC module number, anonymous usage statistics and debugging information. Updates may take place.

Note: You must enable mobile apps for each connected device the first time you select a mobile app using the system.

Note: Standard data rates apply. We are not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network.

App Status

You can view the current status of an app in the settings menu.

There are three possible statuses:

Action and DescriptionMenu Item
Update NeededThe system has detected a new app requiring authorization or a general permissions update.
No update is required.Up-To-Date
The system is trying to receive an update.Updati

Update settings

Action and DescriptionMenu Item
Request UpdateSelect this option from the settings menu to manually preform a needed update.
Disable UpdatesSelect this option from the settings menu to disable automatic updates.Doing so also disables the use of Mobile Apps on SYNC.

USING SYNC™ WITH YOUR MEDIA PLAYER

You can access and play music from your digital music player over your vehicle's speaker system using the system's media menu or voice commands. You can also sort and play your music by specific categories, such as artist and album.

Note: The system is capable of indexing up to 15,000 songs.

SYNC is capable of hosting nearly any digital media player including: iPod, Zune, plays from device players, and most USB drives. SYNC also supports audio formats, such as MP3, WMA, WAV and ACC.

Confirm that the USB device has been formatted correctly and has the following specifications:

- USB 2.0.

- File format must be FAT16/32.

The format of the audio files on the USB device must be:

·MP3.

Connecting Your Digital Media Player to the USB Port

Note: If your digital media player has a power switch, make sure you switch it on before plugging it in.

To Connect Using Voice Commands

Plug the device into one of the vehicle's USB ports.

Press the voice button and when prompted, say:

Voice CommandAction and Description
(USB [stick] | iPod | MP3 [player])You can now play music by saying any of the appropriate voice commands.See the media voice commands.

Words in brackets [ ] are optional and do not have to be spoken for the system to understand the command. For example, for where (USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.

To Connect Using the System Menu

  1. Plug the device into one of the vehicle's USB ports.
  2. Press the MEDIA button and select either USB 1 or USB 2 from the media source list in the audio display.

To view USB content select:

Description and ActionMessage
Browse USBDepending on how many media files are on your connected device, an indexing message may appear in the display. When indexing is complete, the selected source starts to playback audio automatically.

You can browse the files on the USB device in categories. Select BROWSE from the buttons at the bottom of the audio display and choose from the following:

Message
Play all
Playlists
Songs
Artists
Message
Albums
Genres
Browse USB
Reset USB

Media Voice Commands

FORD F-350 Super Duty (2019) - Media Voice Commands - 1

Press the voice button and when prompted say:

Description and ActionVoice Command
(USB [stick] | iPod | MP3 [player])You can now play music by saying any of the appropriate voice commands.

You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (what's | what is) appears you say; what's or what is.

You must say any of the voice commands that appear outside of open and close brackets. For example, where; (what's | what is) playing, you must say either "what's playing" or "what is playing".

Description and ActionCommand
Pauses device playback.pause
Resumes device playback.play
play [album] _
play allPlay all media on the device from the first track to the last.
play [artist] _
play [genre] _
play [playlist] _
chapter | episode]Plays the next track on the current media.next [trac
podcast | chapter | episode]Plays the previous track on current media.previous |
[play] (similar music | more like this)Creates a playlist with a similar genre to the one currently playing.
play [song | track | title | file] _
repeat off
Repeats the current track.repeat (one | track) [on]
shuffle [all] [on]Plays the current playlist in a random order. (Not all devices support this command.)
shuffle off
((who's | who is) this | who plays this | (what's | what is) playing [now] | (what | which) (song | track | artist) is this | (who's | who is) playing | (what's | what is) this)At any time during playback, you can press the voice button and ask the system what is playing. The system reads the metadata tags (if populated) of the current track.

____ is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. For example you could say "Play artist The Beatles".

Examples of USB Commands

SYNC provides the user with many intuitive ways to find and play a song using voice. For example, if we have a song called "Penny Lane" from the album "Magical Mystery Tour" we can say the following to play this song:

- Play song "Penny Lane".

-Play "Penny Lane".

If we wanted to play the entire album, we can say:

  • Play album "Magical Mystery Tour".
    -Play "Magical Mystery Tour".

Bluetooth Audio

The system is also capable of playing music from your cellular phone through Bluetooth.

To switch the Bluetooth Audio on, press the MEDIA button and select:

Menu Item
BT audio

Then any of the following:

Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]

Media Menu Features

The media menu allows you to select how to play your music (such as by artist, genre, shuffle or repeat), find similar music or reset the index of your USB devices.

Press the MEDIA button and select either USB 1 or USB 2 from the media source list in the audio display to start USB playback.

Description and ActionMessage
This will enter the media menu.Options

Then any of the following:

Description and ActionMessage
ShuffleChoose to shuffle or repeat your music. Once you make your choice, it remains on until you switch it off.
Repeat trackChoose to shuffle or repeat your music. Once you make your choice, it remains on until you switch it off.
Similar musicYou can play similar types of music to the current playlist from the USB port. The system uses the metadata information of each track to compile a playlist. The system then creates a new list of similar tracks and then begins playing. Each track must have the metadata tags populated for this feature. With certain playing devices, if your metadata tags are not populated, the tracks will not be available in voice recognition, the play menu or this option. However, if you place these tracks onto your playing device in mass storage device mode they are available in voice recognition, the play menu or this option. The system places unknowns into any unpopulated metadata tag.
Reset USBResets the USB index. After the new indexing is complete you can choose what to play from the USB song library.

Accessing Your USB Song Library

  1. Plug the device into your vehicle's USB port.

  2. Press the MEDIA button (next to the audio display) to select USB playback.

Description and ActionMessage
Browse USBThis menu allows you to select and play your media files by artist, album, genre, playlist or track.

If there are no media files to access, the display indicates there is no media.

If there are media files, you have the following options:

Description and ActionDisplay
Play allPlay all indexed media files from your device one at a time in numerical order.*Press the OK button to select. The first track title appears in the display.
PlaylistsAccess your playlists (from formats like ASX, M3U, WPL, or MTP).*1. Press the OK button to select.2. Scroll to select the desired playlist, and then press the OK button.
SongsSearch for and play a specific indexed track.*1. Press the OK button to select.2. Scroll to select the desired track, and then press the OK button.
ArtistsSort all indexed media files by artist. The system then lists and plays all artists and tracks alphabetically.*1. Press the OK button to select.2. Scroll to select the desired artist, and then press the OK button.
AlbumsSort all indexed media files by album.*1. Press the OK button to select.2. Scroll to select the desired album, and then press the OK button.
GenresSort all indexed media files by genre (category) type.*1. Press the OK button to select.2. Scroll to select the desired genre, and then press the OK button.
Browse USBBrowse all supported media files on your media player connected to the USB port. You can only view media files that are compatible with SYNC. (Other files are not visible.)1. Press the OK button to select.2. Scroll to browse indexed media files on the device, and then press the OK button.
Reset USBResets the USB index. After the new indexing is complete, you can choose what to play from the USB song library.

*You can use the buttons at the bottom of the audio display to jump to a certain alphabetical category quickly. You can also use the letters on the audio system's numeric keypad to jump in the list.

Using Voice Commands

You can access and view your USB songs using voice commands.

Plug the device into your vehicle's USB port.

Press the voice button and when prompted, say any of the following commands:

Accessing and Viewing USB Media
(browse | search | show) all (album | albums)
(browse | search | show) all (artist | artists)
(browse | search | show) all (genre | genres)
(browse | search | show) all (playlist | playlists)
(browse | search | show) all (song | songs | title | titles | file | files | track | tracks)
(browse | search | show) album__
(browse | search | show) artist__
(browse | search | show) genre__
(browse | search | show) playlist__

USB 2 (If Equipped)

Your vehicle may come equipped with an additional USB port. If so, USB 1 is located at the front of the vehicle at the bottom of the instrument panel. USB 2 is located inside the storage compartment of the vehicle's center console.

You can plug in an additional USB device into the second USB port.

You can access both USB devices by using voice commands.

To access a USB device press the voice button and when prompted say:

Voice command
USB 1
USB 2

Note: SYNC only supports one connected iOS (Apple) devices at a time (whichever one you plug in first). When you connect a second iOS device, the systems charges it, but does not support playback from it.

Bluetooth Devices and System Settings

You can access these menus using the audio display. See Using SYNC™ With Your Phone (page 460).

Voice Commands for Audio Sources

Your voice system allows you to change audio sources with a simple voice command.

FORD F-350 Super Duty (2019) - Voice Commands for Audio Sources - 1

Press the voice button and when prompted say:

Voice Command
(music | audio | entertainment) [system]
Below are a few examples of voice commands you can use.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST | autoset)
[tune [to]] AM 2
Bluetooth (audio | stereo)
(disc | CD [player]) play
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST | autoset)
[tune [to]] FM 2
Radio
tune [to] SAT *
Sirius *
(USB [stick] | iPod | MP3 [player])
Voice Command
((who's | who is) this | who plays this | (what's | what is) playing [now] | (what | which) (song | track | artist) is this | (who's | who is) playing | (what's | what is) this)
help

* If equipped.

Radio Voice Commands

FORD F-350 Super Duty (2019) - Radio Voice Commands - 1

If you are listening to the radio, press the voice button, and then say any of the commands in the

following table.

If you are not listening to the radio, press the voice button and, after the tone, say:

Voice Command
Radio
You can then say any of the following commands.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST | autoset)
[tune [to]] AM 2
[tune [to]] (AM__|__[AM])
[tune [to]] AM preset__
[tune [to]] AM1 preset__
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST | autoset) preset__
[tune [to]] FM 2
[tune [to]] (FM__ | __ [FM])
[tune [to]] FM preset __
FM__ HD__ *
[tune [to]] FM 2 preset __
HD__ *
[tune [to]] preset __
Tune
help

* If equipped.

Sirius Satellite Radio Voice Commands (If equipped)

FORD F-350 Super Duty (2019) - Sirius Satellite Radio Voice Commands (If equipped) - 1

To listen to Sirius satellite radio, press the voice button and, after the tone, say:

Voice Commands
Sirius

When you are listening to Sirius satellite radio, you can press the voice button, and say any of the commands in the following table.

Voice Commands
tune [to] SAT
[tune [to]] SAT 1
[tune [to]] SAT 2
[tune [to]] SAT 3
[tune [to]] preset __
[tune [to]] SAT 1 preset __
Voice Commands
[tune [to]] SAT 2 preset ____
[tune [to]] SAT 3 preset ____
tune [to] [Sirius]
Help
[tune [to]] Sirius [channel] ____You can say the channel number (0-233) to listen to that Sirius station.

CD Voice Commands

FORD F-350 Super Duty (2019) - CD Voice Commands - 1

If you are listening to a CD, press the voice button, and then say any of the commands in the

following table.

If you are not listening to a CD, press the voice button and, after the tone, say:

Voice Command
(disc | CD [player]) play
You can then say any of the following commands.
pause
play
[play] next track
[play] previous track
[play | change to] track [number] _
repeat (track | song) [on]
repeat folder [on]
repeat off
(shuffle | random | mix) [on | (tracks | songs) [on]]
(shuffle | random | mix) (CD [player] | disc) [on]
(shuffle | random | mix) folder [on]
shuffle off

Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

SYNC™ TROUBLESHOOTING

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Phone issues
Possible solution(s) Possible cause
There is excessive background noise during a phone call.The audio control settings on your phone may be affecting SYNC performance.Review your phone's manual about audio adjustments.
During a call, I can hear the other person but they cannot hear me.This may be a possible phone malfunction.Try turning off the device, resetting the device, removing the device's battery, then trying again.
SYNC is not able to download my phonebook.This is a phone-dependent feature.This may be a possible phone malfunction.Go to the website to review your phone's compatibility.Try turning off the device, resetting the device or removing the device's battery, then trying again.Try pushing your phonebook contacts to SYNC by using the Add Contacts feature.Use the SYNCmyphone feature available on the website.
The system says Phonebook Downloaded but the phonebook in SYNC is empty or missing contacts.This may be a limitation on your phone's capability.Try pushing your phonebook contacts to SYNC by using the Add Contacts feature.Possible solution(s) Possible c
If the missing contacts are stored on your SIM card, try moving them to the device memory.Remove any pictures or special ring tones associated with the missing contact.Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download.
I am having trouble connecting my phone to SYNC.This is a phone-dependent feature.This may be a possible phone malfunction.Go to the website to review your phone's compatibility.Try turning off the device, resetting the device or removing the device's battery, then trying again.Try deleting your device from SYNC, deleting SYNC from your device and trying again.Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone.Update your device's firmware.Possible solution(s) Possible cause
Turn off the Auto phone-book download setting.
Text messaging is not working on SYNC.This is a phone-dependent feature.This may be a possible phone malfunction.Go to the website to review your phone's compatibility.Try turning off the device, resetting the device or removing the device's battery, then trying again.
USB and media issues
Possible solution(s) Possible cause
I am having trouble connecting my device.This may be a possible device malfunction.Try turning off the device, resetting the device, removing the device's battery, then trying again.Make sure you are using the manufacturer's cable.Make sure you insert the USB cable correctly into the device and the USB port.Make sure that the device does not have an auto-install program or active security settings.
SYNC does not recognize my device when I turn on the car.This is a device limitation.Make sure you are not leaving the device in your vehicle during very hot or cold temperatures.
Bluetooth audio does not stream.This is a phone-dependent feature.Review the device compatibility chart on the SYNC website to confirm your phone supports the Bluetooth audio streaming function.Possible solution(s)Possible c
The device is not connected.Make sure you correctly connect the device to SYNC, and that you have pressed play on your device.
SYNC does not recognize music that is on my device.Your music files may not contain the correct artist, song title, album or genre information.The file may be corrupted.The song may have copy-right protection, which does not allow it to play.Make sure that all song details are populated.Some devices require you to change the USB settings from mass storage to MTP class.
Voice command issues
Possible solution(s) Possible c
SYNC does not understand what I am saying.You may be using the wrong voice commands.You may be speaking too soon or at the wrong time.Review the phone voice commands and the media voice commands at the beginning of their respective sections.After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system.
SYNC does not understand the name of a song or artist.You may be using the wrong voice commands.Review the media voice commands at the beginning of the media section.Possible solution(s) Possible cause
You may be saying the name differently than the way you saved it.The system may not be reading the name the same way you are saying it.Say the song or artist exactly as listed. If you say "Play Artist Prince", the system does not play music by Prince and the Revolution or Prince and the New Power Generation.Make sure you are saying the complete title, such as "California remix featuring Jennifer Nettles".If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L-A".Do not use special characters in the title. The system does not recognize them.
SYNC does not understand or is calling the wrong contact when I want to make a call.You may be using the wrong voice commands.You may be saying the name differently than the way you saved it.Review the Phone voice commands at the beginning of the phone section.Make sure you are saying the contacts exactly as they are listed. For example, if you save a contact as Joe Wilson, say "Call Joe Wilson".Using the SYNC phone menu, open the phonebook and scroll to the name SYNC is having trouble understanding. SYNC will read the name to you, giving you some idea of the pronunciation SYNC is expecting.Possible solution(s)Possible c
The system may not be reading the name the same way you are saying it.Contacts in your phonebook may be very short and similar, or they may contain special characters.Your phonebook contacts may be in CAPS.The system works better if you list full names, such as "Joe Wilson" rather than "Joe".Do not use special characters, such as 123 or ICE, as the system does not recognize them.If a contact is in CAPS, you have to spell it. JAKE requires you to say "Call J-A-K-E".
AppLink issues
Possible solution(s)Possible c
AppLink Mobile Applications: When I select "Find New Apps," SYNC does not find any applications.An AppLink capable phone is not connected to SYNC.Ensure you have a compatible smartphone; an Android with OS 2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher. Additionally, ensure your phone is paired and connected to SYNC in order to find AppLink-capable apps on your device. iPhone users must also connect to SYNC's USB port with an Apple USB cable.
My phone is connected, but I still cannot find any apps.AppLink-enabled apps are not installed and running on your mobile device.Ensure you have downloaded and installed the latest version of the app from your phone's app store. Ensure the app is running on your phone. Some apps require you to register orPossible solution(s)Poss
login on the app on the phone before using them with AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone.
My phone is connected, my app(s) are running, but I still cannot find any apps.Sometime apps do not properly close and re-open their connection to SYNC, over ignition cycles, for example.Closing and restarting apps may help SYNC find the application if you cannot discover it inside the vehicle. On an Android device, if apps have an "Exit" or 'Quit' option, select that then restart the app. If the app does not have that option, you can also manually "Force Close" the app by going to the phone's settings menu, selecting 'Apps.' then finding the particular app and choosing 'Force stop.' Don't forget to restart the app afterwards, then select "Find New Apps" on SYNC.On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC's Mobile App's Menu.
My Android phone is connected, my app(s) are running, I restarted them, but I still cannot find any apps.There is a Bluetooth bug on some older versions of the Android operating system that may cause apps that were found on your previous vehicle drive to not be found again if you have not turned off Bluetooth.Reset the Bluetooth on your phone by turning it off and then turning Bluetooth back on. If you are in your vehicle, SYNC should be able to automatically re-connect to your phone if you press the "Phone" button.
My iPhone phone is connected, my app is running, I restarted the app but I still cannot find it on SYNC.The USB connection to SYNC may need to be reset.Unplug the USB cable from the phone, wait a moment, and plug the USB cable back in to the phone. After a few seconds, the app should appear in SYNC's Mobile Apps Menu. If not, "Force Close" the application and restart it.
I have an Android phone. I found and started my media app on SYNC, but there is no sound or the sound is very low.The bluetooth volume on the phone may be low.Try increasing the Bluetooth volume of the device by using the device's volume control buttons which are most often found on the side of the device.
I can only see some of the AppLink apps running on my phone listed in SYNC's Mobile Apps Menu.Some Android devices have a limited number of bluetooth ports apps can use to connect. If you have more AppLink apps on your phone than the number of available Bluetooth ports, you will not see all of your apps listed in SYNC's mobile apps menu.Force close or uninstall the apps you do not want SYNC to find. If the app has a "Ford SYNC" setting, disable that setting in the app's settings menu on the phone.
SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for the reset to complete. After a few minutes has passed you can resume using the SYNC system.

GENERAL INFORMATION

FORD F-350 Super Duty (2019) - GENERAL INFORMATION - 1

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Getting to Know Your System

The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands. By integrating with your Bluetooth enabled phone, the touchscreen provides easy interaction with audio, multimedia, climate control, navigation, and your phone's SYNC 3 compatible apps.

Using the Touchscreen

To operate the touchscreen, you can simply touch the item or option that you want to select. The button changes color when you select it.

The SYNC 3 layout allows you to quickly select the feature you wish to use.

FORD F-350 Super Duty (2019) - Using the Touchscreen - 1

text_image A B C D 72° 3:00 80° 70° Audio Climate Phone Nav Apps Settings E269856
Action and DescriptionMenu ItemItem
Status BarAThis bar displays icons and messages pertaining to current system activities including climate settings, voice commands and phone functions such as text messages.
HomeBThis button is available on the main screens. Pressing it takes you to the home screen view.
ClockCThis shows the current time. You can set the clock manually or have it controlled by the vehicle's GPS location. See Settings (page 543).
DTemperatureThis displays the current outside temperature.Outside
Feature BarEYou can touch any of the buttons on this bar to select a feature.

The touchscreen allows you quick access to all of your comfort, navigation, communication and entertainment options. Using the status and feature bar you can quickly select the feature you want to use.

Note: Your system is equipped with a feature that allows you to access and control audio features for 10 minutes after you switch the ignition off (and no doors open).

The Status Bar

Additional icons also display in the status bar depending on market, vehicle options and current operation. If a feature is not active, the icon does not display. Certain icons may move to the left or right depending on what options are active.

FORD F-350 Super Duty (2019) - The Status Bar - 1

text_image 72° 6th 3:00 80° A B C D —— 📞 E —— 🏠 F —— ⬆ G —— 📦 H —— 📦 I —— 📨 J —— 📧 K —— ✕ L —— 📤

E270077

DescriptionItemCallout
ADriver TemperatureThis shows the temperature the driver selects through the climate control system.
BHeated steering wheel(If equipped)When you activate the heated steering wheel option on the touch screen, this icon displays. It only displays when there is not a physical button for the heated steering wheel.
CPassenger TemperatureWhen the passenger's temperature has been adjusted and is no longer linked to the driver's temperature, it displays here. If Dual is turned off and the temperatures are linked, the passenger's temperature does not display.
Microphone MuteDThis icon displays when your phone's microphone is muted. A caller cannot hear you.
This icon displays when the audio system is muted.M
DownloadFThis icon appears when SYNC 3 receives a software update. Pressing the icon shows more details about the new software.
This icon appears if a Wi-Fi network is connected.Wi-
An available Wi-Fi network is within range.Wi-Fi in Ra
Signal StrengthlThis icon displays the phone signal strength and the roaming signal strength.
Text MessageJThis icon displays when you receive a text message on your phone.
911 Assist OffKThis icon displays when 911 Assist is set to off and your phone is connected to SYNC.
This icon displays when a phone call is active.In-Call

Messages may also appear in the status bar to provide you with notifications. You can select the message to view the associated feature.

Feature Bar

FunctionsFeature Bar Item
AudioAllows you to control the media playing in your vehicle. You can control all audio features including AM, FM and satellite radio, CDs, and media streaming over a Bluetooth device or through a USB connection.
ClimateAllows you to adjust the temperature, fan speed and airflow within the vehicle.
PhoneAllows you to make calls, receive calls, and access the phonebook of your connected device.
Navigation(If equipped)Allows you to see your vehicle's location on a virtual road map, get driving directions to your destination and find points of interest along your route.
AppsConnect and control SYNC 3 compatible apps running on your iphone or android device. Also, access built-in additional features such as SiriusXM Traffic and Travel Link (if equipped).
If your vehicle is a hybrid, plug-in hybrid, or electric this is also where your settings and power information is located.
SettingsYou can customize your system with various settings for the touchscreen display, feature preferences, and how you want to interact with your vehicle.

Cleaning the Touchscreen

You can remove fingerprints with a dry, clean, soft cloth.

If dirt or fingerprints are still on the screen, apply a small amount of alcohol to the cloth and try to clean it again.

Note: Do not use detergent or any type of solvent to clean the touchscreen.

Note: Do not pour or spray alcohol onto the touchscreen.

Using Voice Recognition

Using voice commands allows you to keep your hands on the wheel and focus on what is in front of you. The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings).

The system also asks short questions (confirmation prompts) when it is not sure of your request or when there are multiple possible responses to your request.

When using voice commands, words and icons may appear in the status bar indicating the status of the voice command session. See Using Voice Recognition (page 507).

Accessing and Adjusting Modes Through Your Vehicle Information Display (If Equipped)

Depending on your vehicle and selected options you may be able to control some of the SYNC 3 features on your information display.

You can make the following adjustments using the information display SYNC 3 screen:

InformationOption
mentInformation for current audio playing.Entertain-
Select source.
tionView current road and speed limit (if information is available).Naviga-
View current route, next turn, time to your destination (depending on cluster level), distance to destination (depending on cluster level), and ability to cancel route.
If you do not have an active navigation route programmed, the compass is shown.
PhoneIf you are not on a call, a call can be made by selecting:1
Missed callsOut
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand steering wheel controls.

^1 Depending on your vehicle options, all of these choices may not display.

Use the OK and arrow buttons on the right side of your steering wheel to scroll through the available modes.

The selection menu expands and different options appear.

  • Press the up and down arrows to scroll through the modes.
  • Press the right arrow to enter the mode, use the left arrow to exit the mode.
  • Press the up and down arrows to make adjustments within the chosen mode.
  • Press OK to confirm your selection.

Note: If your vehicle is not equipped with navigation, compass appears in the display instead of navigation. If you press the right arrow to go into the compass menu, you can see the compass graphic. The compass displays the direction in which the vehicle is traveling, not true direction (for example, if the vehicle is traveling west, the middle of the compass graphic displays west; north displays to the left of west though its true direction is to the right of west).

Using the Controls on the Steering Wheel

Depending on your vehicle and option package, you can use different controls on your steering wheel to interact with the touchscreen system in different ways.

VOL: Control the volume of audio output.

Mute: Mute the audio output.

Voice: Press to start a voice session. Press again to stop the voice prompt and immediately begin speaking. Press and hold to end a voice session.

SEEK NEXT:

  • While in radio mode, press to seek between memory presets.
  • While in USB, Bluetooth Audio or CD mode, press to seek between songs or press and hold to fast seek.

SEEK PREVIOUS:

  • While in radio mode, press to seek between memory presets.
  • While in USB, Bluetooth Audio or CD mode, press to seek between songs or press and hold to fast seek.

PHONE ACCEPT: Press to answer a call or switch between calls.

PHONE REJECT: Press to end a call or reject an incoming call.

Note: On some models, SEEK NEXT may be combined with PHONE REJECT and SEEK PREVIOUS may be combined with PHONE ACCEPT.

M: Touch the control repeatedly to switch between media sources (modes).

See Steering Wheel (page 83).

Using the Controls on the Bezel

Depending on your vehicle and option package, you may also have these controls on your instrument panel:

- Power: Switch the audio system on and off.

·VOL: Control the volume of playing audio.

- Seek and Tune: Use as you normally would in audio modes.

- Eject: Eject a CD from the audio system.

- SOURCE or MEDIA: Press repeatedly to advance through available media modes.

- SOUND: Press to access the Sound menu where you can adjust sound and other audio settings.

-1-6: Press and hold to store or press to select an AM, FM or SIRIUS memory preset. See Audio System (page 443).

- DISP: Switch the display on or off. You can also touch the screen to switch the display back on.

- Temperature, fan and climate control buttons: Control the temperature, fan speed or settings of the climate control system. See Climate Control (page 144).

911 Assist (If Equipped)

FORD F-350 Super Duty (2019) - Assist (If Equipped) - 1

WARNING: Unless the 911 Assist ing is set on before a crash, the rm will not dial for help which could r response time, potentially asing the risk of serious injury or n after a crash.

FORD F-350 Super Duty (2019) - Assist (If Equipped) - 2

WARNING: Do not wait for 911 it to make an emergency call if you to it yourself. Dial emergency ces immediately to avoid delayed sense time which could increase the of serious injury or death after a . If you do not hear 911 Assist within seconds of the crash, the system or e may be damaged or functional.

FORD F-350 Super Duty (2019) - Assist (If Equipped) - 3

WARNING: Always place your life in a secure location in your vehicle does not become a projectile or get aged in a crash. Failure to do so may be serious injury to someone or age the phone which could prevent assist from working properly.

Note: The SYNC 911 Assist feature must be set on before the incident.

Note: The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number.

Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information.

Note: If any user sets 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off and the phone is connected to SYNC, an icon displays on the status bar.

Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.

If a crash deploys an airbag (excluding knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone. You can learn more about the 911 Assist feature, by visiting:

Website

www.owner.ford.com www.syncmyride.ca www.syncmaroute.ca

For important information about airbag deployment and the fuel pump shut-off please see the Supplementary Restrains and Roadside Emergencies sections of your owner manual.

To switch 911 Assist on and off please view the settings information. See Settings (page 543).

To make sure that 911 Assist works correctly:

  • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use.
  • The 911 Assist feature must be set on before the incident.
  • You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC.
    •A connected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.

• A connected Bluetooth enabled phone must have adequate network coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.

In the Event of a Crash

Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call the emergency services.

Before making the call:

  • SYNC provides a short window of time (about 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
  • SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel."

If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.

911 Assist May Not Work If

-Your cellular phone or 911 Assist hardware sustains damage in a crash.
•The vehicle's battery or the SYNC system has no power.
- The phone(s) thrown from your vehicle are the ones paired and connected to the system.

911 Assist Privacy Notice

When you switch on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not switch the feature on.

Safety Information

FORD F-350 Super Duty (2019) - Safety Information - 1

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

  • Do not attempt to service or repair the system. Have an authorized dealer check your vehicle.
  • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.
  • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device's user guide for further information.
  • For your safety, some SYNC 3 functions are speed-dependent. Their use is limited to when your vehicle is traveling at speeds under 3 mph (5 km/h). Make sure that you review your device's manual before using it with SYNC 3.

Speed-restricted Features

Some features of this system may be too difficult to use while your vehicle is moving so they are restricted from use unless your vehicle is stationary.

•Screens crowded with information, such as Point of Interest reviews and ratings, SiriusXM Traffic and Travel Link sports scores, movie times or ski conditions.
- Any action that requires you to use a keyboard is restricted, such as entering a navigation destination or editing information.
- All lists are limited so the user can view fewer entries (such as phone contacts or recent phone call entries).

See the following table for more specific examples.

Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or Avoid Areas.

Creating a SYNC Owner Account

Why do I need a SYNC owner account?

- Essential for keeping up with the latest software and connected features.

- Access to customer support for any questions you may have.

- Maintain account permissions.

Visit the website to sign up and register.

Website
www.owner.ford.comwww.syncmyride.ca

Website

www.syncmaroute.ca

FordPass™ Connect (If Equipped)

With a FordPass-equipped vehicle, you can use FordPass to track your vehicle's location and remotely access vehicle features such as start, lock and unlock and vehicle status including fuel level and approximate mileage. You can also schedule specific times to remotely start your vehicle so it's ready to hit the road as soon as you are. FordPass is available through a free download via the Apple App Store® or Google Play™. Message and data rates may apply. Services may be limited by mobile phone network coverage area.

Updating Your System

You can choose to download the update onto a USB drive or use Wi-Fi to deliver automatic updates.

USB Updates

To use the USB update you need to log into your owner account and visit the SYNC software update page.

Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca

The website notifies you if an update is available. You can then select to download the update.

You will need an empty USB drive. Please check the website for minimum requirements. Once you have inserted the USB drive into your computer, choose to start the download. Follow the instructions provided to download the files to the USB drive.

The installation of most files occurs in the background, and does not interrupt your use of the system. Navigation updates cannot be installed in the background, because the files are too large.

To install the update in your vehicle, remove anything that is plugged in the USB ports on the media hub and plug in the USB drive containing the update. When the USB drive is plugged in, the installation should begin immediately. After a successful installation, the update is available the next time the vehicle is started.

Please reference the website for any further actions.

Updating Over Wi-Fi

To update your System over Wi-Fi your vehicle must be connected to a Wi-Fi access point. Data rates may apply.

To connect your system to Wi-Fi, select:

Menu Item
Settings
Wi-Fi
Available Wi-Fi NetworksYou can then select your Wi-Fi network. You may have to enter the security code if the network is secured. The system confirms when it has connected to the network.

You must also give the system permission to update automatically. Upon vehicle delivery, the System asks you if you would like to use the automatic update feature. If you agree to automatic updates, you can press OK to confirm. If this selection does not appear upon vehicle delivery you can access it through the General Settings. See Settings (page 543). You can also perform a master reset. See SYNC™ 3 Troubleshooting (page 557).

If you would like to switch this feature on later, select:

Menu Item
Settings
General
Automatic System UpdatesFrom this menu, you can enable automatic updates. If you have not done so already, the system prompts you to set up a Wi-Fi connection when you enable this feature.

When the system is connected via Wi-Fi and automatic updates are enabled, your system checks for software updates periodically. If a new version is available, it downloads at that time. Software downloads can take place for up to 30 minutes after you have switched your vehicle off. The updates do not interrupt the normal use of your SYNC 3 system. If a download does not complete for any reason, the download continues where it left off at the next Wi-Fi connected opportunity. Upon activation of an update, a banner displays on the touchscreen indicating the system update. Select the icon to see more detail. This icon displays for two ignition cycles.

To switch this feature off:

Menu Item
Settings
General
Automatic System UpdatesIn this menu selection, you can change the selection for automatic updates to OFF.

Customer Assistance

The SYNC support team is available to help you with any questions you are not able to answer on your own.

Monday-Saturday, 8:30am-8:00pm EST.

United States: 1-800-392-3673.

Canada: 1-800-565-3673.

Mexico: 01-800-719-8466.

Times are subject to change due to holidays.

Privacy Information

When you connect a cellular phone to SYNC 3, the system creates a profile within your vehicle that links to that cellular phone. This profile helps in offering you more cellular features and operating more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cell phone was not connected to the system. In addition, if you connect a media device, the system creates and retains an index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur.

The cellular profile, media device index, and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when the cellular phone or media player is connected.

If you no longer plan to use the system or your vehicle, we recommend you perform a Master Reset to erase all stored information. You can find more information about the Master Reset in General Settings. See Settings (page 543). System

data cannot be accessed without special equipment and access to your vehicle's SYNC 3 module. Ford Motor Company, Ford of Canada and The Lincoln Motor Company do not access the system data for any purpose other than as described absent consent, a court order, or where

required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company, Ford of Canada and The Lincoln Motor Company.

HOME SCREEN
FORD F-350 Super Duty (2019) - Privacy Information - 1

text_image A 22° 3:00 26° 21° FM 96.3 C B E224962
Home screen displayTileItem
Shows the active media source.AudioA
If your vehicle does not have navigation, this space contains the compass.
PhoneBThe name of the connected phone appears on the screen. The status of the phone features also appear. This includes signal strength, battery charge, text messaging and roaming.
Navigation *CThis map displays your current location or current route in real time.When you have navigation active, you also see the next turn and the length of time and distance to your destination.If your vehicle does not have navigation, this space contains the audio information.

* If equipped.

You can touch any of the feature displays to access that feature.

Anytime you select the home button, the system returns you to this screen.

The SYNC 3 system allows you to use voice commands, to control features like audio and climate controls. By using voice commands, you can keep your hands on the wheel and your eyes on the road.

You can access each feature controlled by SYNC 3 through a variety of commands.

FORD F-350 Super Duty (2019) - Privacy Information - 2

To activate the SYNC 3 voice commands push the voice button on the steering wheel and

wait for the prompt.

__ is a dynamic listing, meaning that it can be the name of anything, such as artist, the name of contact or number. The context and the description of the command tell you what to say for this dynamic option.

There are some commands that work for every feature, these commands are:

Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
__ List of CommandsYou can name any feature and the system gives a list of commands available for the feature. For example, you could say:Phone List of Commands
Navigation List of Commands
Next PageYou can use this command to view the next page of options on any screen where multiple pages of choices are given.
Previous PageYou can use this command to view the previous page of options on any screen where multiple pages of choices are given.
HelpGives you available commands you can use on the current screen.

Included here are some of the most popular commands for each SYNC 3 feature.

Audio Voice Commands

____ is a dynamic listing, meaning that for audio voice commands it can be the name of a Sirius channel or a channel number, a radio frequency number, or the name of an artist, album, song or a genre.

To control the media features, press the voice button and when prompted, say:

DescriptionVoice command
Sirius Channel__1You can say the Sirius channel name or number such as "Sirius channel 16".
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
AM__FM__Allows you to tune to a specific FM or AM frequency such as "FM 88.7" or "AM 1580".
FM__HD__1Allows you to tune to a specific HD frequency such as "FM 88.7 HD 1".
Bluetooth AudioAllows you to listen to music on your Bluetooth connected device.
USBAllows you to listen to music on your USB connected device.
Play Genre__Play Playlist__Play Artist__Play Album__Play Podcast __Play Song __Play Audiobook __For USB audio only, you can say the name of an artist, album, song or a genre to listen to that selection. Your system must finish indexing before this option is available. For example, you could say "Play artist, The Beatles" or "Play song, Penny Lane".
Browse __For USB audio only, you can say the name of an artist, album, or a genre to browse by that selection. Your system must finish indexing before this option is available. For example you can say "Browse The Beatles" or "Browse folk".

^1 This option may not be available in all markets or may require a subscription.

Climate Voice Commands

You can control the temperature of the vehicle using voice commands.

__ is a dynamic listing, meaning that for climate voice commands it can be the desired degrees for the temperature setting.

To adjust the temperature, say:

DescriptionVoice command
Set Temperature __Adjust the temperature between 60–85°F (15.5–29.5°C).

Phone Voice Commands

Pairing a Phone

You can use voice commands to connect your Bluetooth enabled phone to the system.

To pair your phone, press the voice button and when prompted, say:

DescriptionVoice command
Pair PhoneFollow the on-screen instructions to complete the pairing process. See Settings (page 543).

Making Calls

____ is a dynamic listing, meaning that for phone voice commands it can be the name of the contact you wish to call or the digits you want to dial.

Press the voice button and say a command similar to the following:

DescriptionVoice command
Call__Allows you to call a specific contact from your phonebook such as "Call Jenny".
Call__ at__Allows you to call a specific contact from your phonebook at a specific location such as "Call Jenny at Home".
Dial__Allows you to dial a specific number such as “Dial 867-5309”.

Please make sure that you are saying the contact name exactly as it appears in your contact list.

Once you have provided the digits of the phone number, you can say the following commands:

DescriptionVoice Command
<0-9>If you did not enter the full number with the first command, you can continue saying the number.
Tells SYNC 3 to make the phone call.Dial
Tells SYNC 3 to erase the last block of digits you state.Delete
Tells SYNC 3 to erase the entire number.Clear

Text Message Voice Commands

To access text message options, press the voice button and say:

DescriptionVoice command
Listen to Message
Listen to text message ____You can say the number of the message you would like to hear.
Reply to Message

Equipped)

Setting a Destination

You can use any of the following commands to set a destination or find a

point of interest.

__ is a dynamic listing, meaning that for navigation voice commands it can be a POI category or a major brand name, where major brand name is a chain with more than 20 locations

You can find an address, a point of interest (POI), or search for points of interest by category:

DescriptionVoice command
Find an AddressAllows you to enter the address search functionality. You can also search for an address in a specific state or province.
Find a__State the name of the POI category or major brand name you would like to search for such as "Find restaurants".
Allows you to enter the POI search functionality.Find a POI
Allows you to enter the intersection search functionality.Find an
Find the Nearest<POI Category>State the name of a POI category or major brand name you would like to search for.
DestinationsAllows you to see a list of your previous destinations.Show Previ
Allows you to see a list of your favorite destinations.Show Favori
Allows you to route to your home address.Drive Home
Allows you to route to your work address.Drive to Work

In addition, you can say these commands when a route is active:

DescriptionVoice command
Cancels the current route.Cancel Route
Allows you to select an alternate route.Detour
Repeats the last guidance prompt.Repeat Instruction
Displays the active route.Show Route
Displays the list of upcoming maneuvers.Route Summary
Provides current location.Where Am I
Allows you to zoom in on the map.Zoom in
Allows you to zoom out from the map.Zoom out

Mobile App Voice Commands (If Equipped)

The following voice commands are always available:

DescriptionVoice command
Mobile AppsSYNC 3 will prompt you to say the name of an app to start it on SYNC 3.
SYNC 3 will list all of the currently available Mobile Apps.List Mobi
Find Mobile AppsSYNC 3 will search and connect to compatible app(s) running on your mobile device.

There are also voice commands that you can use when app(s) are connected to SYNC 3:

DescriptionVoice command
Say the name of an appAt any time, you can say the name of a mobile app to start the mobile app on SYNC 3.
Say the name of an app, followed by helpSYNC 3 will list the available voice commands for the specified app if the app is running on SYNC 3.

SiriusXM Traffic and Travel Link may not be available in all markets. Activation and a subscription are required.

You can say the following commands to access SiriusXM Traffic and Travel Link:

DescriptionVoice command
Displays a list of traffic incidents.Show Traffic
Displays the current weather map.Show Weather Map
Displays a list of fuel prices.Show Fuel Prices
castDisplays the 5 day weather forecast.Show 5 Day Fore-
Help

Voice Settings Commands

You can say the following commands to access the voice settings:

DescriptionVoice command
Allows you to enter the voice settings functionality.Voice Settings
StandardSets standard prompting with longer prompts.Interaction Mode
AdvancedSets advanced prompting with shorter prompts.Interaction Mode
Allows the system to confirm before making a phone call.Call Con
The system does not confirm before placing a call.Call Confirmatic
The system displays a short list of available commands.Voice Com
The system does not display the list of commands.Voice Comman

You can use the volume control to adjust the volume of the system voice prompts. While prompt is active, adjust the volume control up or down to your desired setting.

Note: Depending on the current climate control settings, the fan speed may automatically go down while issuing voice commands or while making and receiving phone calls via SYNC to reduce the amount of background noise in the vehicle. The fan speed will automatically return to normal operation once the voice session ends. You can adjust the fan speed during a voice session, simply press the fan buttons (or turn the fan knob) to increase or decrease the fan speed to the setting you prefer.

To disable this automatic fan speed reduction feature during voice sessions, press and hold the climate control AC and Recirculated air buttons simultaneously, release and then increase fan speed within 2 seconds. To re-enable this feature, repeat the above sequence.

ENTERTAINMENT
FORD F-350 Super Duty (2019) - Voice Settings Commands - 1

text_image A 3:00 B FM C 42502
Message and DescriptionMessage
SourcesA
Direct TuneB
PresetsC

Note: Your vehicle may allow you to save presets from different audio sources on the same page.

You can access these options using the touchscreen or voice commands.

Sources

Press this button to select the source of media you want to listen to.

Menu Item
AM
FM
SIRIUS 1
CD 1
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
AppsIf you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections.

^1 This feature may not be available in all markets and requires an active subscription.

AM/FM Radio

Tuning a Station

You can use the tune or seek controls on the radio bezel to select a station.

To tune a station using the touchscreen, select:

Menu Item
Direct Tune

A pop up appears, allowing you to type in the frequency of a station. You can only enter a valid station for the source you are currently listening to.

You can press the backspace button to delete the previously entered number.

Once you have entered the station's call numbers, you can select:

Menu ItemAction and Descrip-tion
EnterPress to begin playing the station you have entered.
CancelPress to exit without changing the station.

Presets

To set a new preset, tune to the station and then press and hold one of the memory preset buttons. The audio mutes briefly while the system saves the station and then returns.

There are two preset banks available for AM and three banks for FM. To access additional presets, tap the preset button. The indicator on the preset button shows which bank of presets you are currently viewing.

SiriusXM® Satellite Radio (If Activated)

Note: This feature may not be available in all markets and requires an active subscription.

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text_image SiriusXM™ SATELLITE RADIO

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SiriusXM satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SiriusXM satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.

For more information on extended subscription terms (a service fee is required), the online media player and a list of SiriusXM satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474.

Note: SiriusXM reserves the unrestricted right to change, rearrange, add or delete programming. This includes canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. We are not responsible for any such programming changes.

Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License.

The following buttons are available for SiriusXM:

Action and DescriptionMenu Item
Touch this button to see a list of available stations.Browse
Direct TuneA pop-up appears, allowing you to type in the call numbers of a station.Once you enter the stations call numbers, you can select:
The system tunes to the station you select.
CancelYou exit the pop-up and the current station continues to play.
You can press the backspace button to delete the previous number.
ReplayReplay audio on the current channel. You can replay approximately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio.
LiveWhen you are in replay mode, you are not able to select a different preset until you return to live audio. Pressing this button returns you to the live broadcast.
ALERTSave the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel.Selecting this button allows you to enable and edit alerts. See Settings (page 543).

Memory Presets

To set a preset, tune to the station then press and hold one of the memory preset buttons. The audio mutes briefly while the system saves the station and returns once the station is stored.

There are three preset banks available for SiriusXM. To access additional presets, tap the preset button. The indicator on the preset button shows which bank of presets you are currently viewing.

Satellite Radio Electronic Serial Number (ESN)

You need your ESN to activate, modify or track your satellite radio account. See Settings (page 543).

SiriusXM Satellite Radio Reception Factors and Troubleshooting

Potential Reception Issues
Antenna obstructionsFor optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
Station overloadWhen you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute.
Satellite radio signal interferenceYour display may show ACQUIRING... to indicate the interference and the audio system may mute.
Troubleshooting Tips
ActionCauseMessage
Acquiring SignalRadio requires more than two seconds to produce audio for the selected channel.No action required. This message should disappear shortly.
Satellite antenna fault SIRIUS system failureThere is an internal module or system failure present.If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service.
Invalid ChannelThe channel is no longer available.Tune to another channel or choose another preset.
Unsubscribed ChannelYour subscription does not include this channel.Contact SiriusXM at 1-888-539-7474 to subscribe to the channel, or tune to another channel.
Satellite acquiring signal...The signal is lost from the SiriusXM satellite or SiriusXM tower to your vehicle antenna.The signal is blocked. When you move into an open area, the signal should return.
Updating...Update of channel programming in progress.No action required. The process may take up to three minutes.
Questions? Call 1-888-539-7474Your satellite service is no longer available.Contact SiriusXM at 1-888-539-7474 to resolve subscription issues.
None found. Check channel guide.All the channels in the selected category are either skipped or locked.Use the channel guide to turn off the Lock or Skip function on that station.
SIRIUS Subscription updatedchannels available for your vehicle.No action required.SiriusXM has update

HD Radio™ Information (If Available)

Note: This feature may not be available in all markets.

To activate HD radio, please see the Radio Settings in the Settings Chapter. See Settings (page 543).

Note: HD Radio broadcasts are not available in all markets.

HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit:

Website

www.hdradio.com

When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen:

FORD F-350 Super Duty (2019) - Website - 1

natural_image Abstract black HD symbol with curved arcs on white background (no text or symbols)

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The HD logo is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen.

The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally.

Note: There is also an additional feature for stations that have more than 1 HD multicast (For example, HD1 or HD2). The HD logo and Radio text appears as a button. Pressing this button allows you to cycle through all of the HD stations on that specific frequency. For example, if you are on 101.1 and it has HD1, HD2, HD3, pressing the button repeatedly causes the radio to cycle through the HD stations in a cyclic increasing order.

When HD Radio broadcasts are active, you can access the following functions:

Action and DescriptionMessage
PresetsAllows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.

Note: As with any station you save, you cannot access the saved station if your vehicle is outside the station's reception area.

HD Radio Reception and Station Troubleshooting

Potential Reception Issues
Reception areaIf you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength.
If you are listening to HD1, the system changes back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again.
Station blendingWhen the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.

In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.

Potential Station Issues
ActionCauselssues
Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume.This is poor time alignment by the radio broadcaster.No action required. This is a broadcast issue.
Sound fading or blending in and out.The radio is shifting between analog and digital audio.No action required. The reception issue may clear up as you continue to drive.
There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available.No action required. This is normal behavior. Wait until the audio is available.
Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune.The previously stored multicast preset or direct tune is not available in your current reception area.No action required. The station is not available in your current location.
Text information does not match currently playing audio.Data service issue by the radio broadcaster.Fill out the station issue form. ^1
There is no text information shown for currently selected frequency.Data service issue by the radio broadcaster.Fill out the station issue form. ^1

^1 You can find the form here:

Website
http://hdradio.com/stations/feedback

HD Radio Technology manufactured under license from iBiquity Digital Corporation and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of DTS. The vehicle manufacturer and DTS are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.

CD (If equipped)

Once you select this option, the system returns you to the main audio screen.

The current audio information appears on the screen.

The following buttons are also available:

FunctionButton
You can use the browse button to select a track.Browse
RepeatSelect this button and a small number one displays to indicate the track is set to repeat.For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number one displays), and repeat current folder (a small folder displays).
ShuffleSelect the shuffle symbol to have the audio on the disk play in random order.

You can use the forward, reverse, pause or play buttons to control the audio playback.

Bluetooth Stereo or USB

Bluetooth Stereo and USB allow you to access media that you store on your Bluetooth device or USB device such as music, audio books or podcasts.

The following buttons are available for Bluetooth and USB:

FunctionButton
RepeatPressing the repeat button toggles the repeat setting through three modes: repeat off (button not highlighted), repeat all (button highlighted) and repeat track (button highlighted with a small number one).
Play the tracks in random order.Shuffle

You can use the forward, reverse, pause or play buttons to control the audio playback.

To get more information about the currently playing track, press the cover art or Info button.

For some devices, SYNC 3 is able to provide 30-second skip buttons when you listen to audio books or podcasts. These buttons allow you to skip forward or backward within a track.

While playing audio from a USB device you can look for certain music by selecting the following:

FunctionButton
BrowseIf available, displays the list of tracks in the Now Playing playlist.
New SearchThis option, which is available under browse, allows you to play all tracks or to filter the available media into one of the below categories.
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
A-Z JumpThis button allows you to choose a specific letter to view within the category you are browsing.
Explore DeviceIf available, this allows you to browse the folders and files on your USB device.

USB Ports

FORD F-350 Super Duty (2019) - USB Ports - 1

natural_image Two USB port connectors shown in two rounded rectangular boxes (no text or symbols)

E211463

The USB ports are in the center console or behind a small access door in the instrument panel.

This feature allows you to plug in USB media devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature.

Select this option to play audio from your USB device.

Apps

The system supports the use of certain audio apps such as iHeartRadio through a USB or Bluetooth enabled device.

Each app gives you different on-screen options depending on the app's content. See Apps (page 540).

Supported Media Players, Formats and Metadata Information

The system is capable of hosting nearly any digital media player, including iPod, iPhone, and most USB drives.

Supported audio formats include MP3, WMA, WAV, AAC, and FLAC.

Supported audio file extensions include MP3, WMA, WAV, M4A, M4B, AAC, and FLAC.

Supported USB file systems include: FAT, exFAT, and NTFS.

SYNC 3 is also able to organize the media from your USB device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file.

If your indexed media files contain no information embedded in these metadata tags, SYNC 3 may classify the empty metadata tags as unknown.

SYNC 3 is capable of indexing up to 50,000 songs per USB device, for up to 10 devices.

CLIMATE

Touch the climate button on the touchscreen to access your climate control features.

Note: You can switch temperature units between Fahrenheit and Celsius. See Settings (page 543).

Accessing the Climate Control Menu

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Touch the button to access additional controls for the front climate system.

Directing the Airflow

FORD F-350 Super Duty (2019) - Directing the Airflow - 1

Touch the button to direct airflow to the windshield air vents and de-mister.

FORD F-350 Super Duty (2019) - Directing the Airflow - 2

Touch the button to direct airflow to the instrument panel air vents.

FORD F-350 Super Duty (2019) - Directing the Airflow - 3

Touch the button to direct airflow to the footwell air vents.

You can direct air through any combination of these air vents.

Setting the Blower Motor Speed

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Touch up or down to increase or decrease the volume of air that circulates in your vehicle.

Setting the Temperature

Touch up or down on the left-hand temperature control to set the left-hand temperature.

Note: This control also adjusts the right-hand side temperature when you switch off dual zone mode.

Touch up or down on the right-hand temperature control to set the right-hand temperature.

Switching Auto Mode On and Off

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Touch the button to switch on automatic operation, then set the temperature.

The system adjusts the blower motor speed, air distribution, air conditioning operation, and outside or recirculated air to reach and maintain the temperature you have set.

Switching the Air Conditioning On and Off

FORD F-350 Super Duty (2019) - Switching the Air Conditioning On and Off - 1

A pop-up appears on the screen to display the air conditioning options.

MAX A/C: Touch the button to activate and maximize cooling. The driver and passenger temperatures are set to LO, recirculated air flows through the instrument panel vents, air conditioning automatically turns on and the fan automatically adjusts to the highest speed.

A/C: Touch to switch the air conditioning on or off. Use A/C with recirculated air to improve cooling performance and efficiency.

Note: In certain conditions, such as maximum defrost, the air conditioning compressor may continue to operate even though you switch off the air conditioning.

Switching the Climate Control On and Off

FORD F-350 Super Duty (2019) - Switching the Climate Control On and Off - 1

Touch the button.

Switching the Climate Controlled Seats On and Off

FORD F-350 Super Duty (2019) - Switching the Climate Controlled Seats On and Off - 1

Touch the button to cycle through the various climate controlled seat settings and off.

Switching Dual Zone Mode On and Off

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Touch the button to switch on temperature control for the right-hand side of the vehicle.

Switching the Heated Exterior Mirrors On and Off

FORD F-350 Super Duty (2019) - Switching the Heated Exterior Mirrors On and Off - 1

Touch the button.

Switching the Heated Rear Window On and Off

FORD F-350 Super Duty (2019) - Switching the Heated Rear Window On and Off - 1

Touch the button to clear the rear window of thin ice and fog.

Switching the Heated Seats On and Off

FORD F-350 Super Duty (2019) - Switching the Heated Seats On and Off - 1

Touch the button to cycle through the various heat settings and off.

Switching the Heated Steering Wheel On and Off

FORD F-350 Super Duty (2019) - Switching the Heated Steering Wheel On and Off - 1

Touch the button.

Switching Maximum Air Conditioning On and Off

FORD F-350 Super Duty (2019) - Switching Maximum Air Conditioning On and Off - 1

Touch the button for maximum cooling.

Recirculated air flows through the instrument panel air vents, air conditioning turns on and the blower motor adjusts to the highest speed.

Switching Maximum Defrost On and Off

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Touch the button for maximum defrosting.

Air flows through the windshield air vents, and the blower motor adjusts to the highest speed.

You can also use this setting to defog and clear the windshield of a thin covering of ice.

Note: To prevent window fogging, you cannot select recirculated air when maximum defrost is on.

Note: The heated rear window also turns on when you select maximum defrost.

Switching Recirculated Air On and Off

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Touch the button to switch between outside air and recirculated air.

The air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior, when used with A/C, and reduce unwanted odors from entering your vehicle.

Note: Recirculated air may turn off, or prevent you from switching on, in all air flow modes except MAX A/C to reduce the risk of fogging. Recirculation may also turn on and off in various air distribution control combinations during hot weather to improve cooling efficiency.

Switching the Ventilated Seats On and Off

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Touch the button to cycle through the various ventilated seat settings and off.

Accessing Rear Climate Controls

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Touch the button to access additional controls for the rear climate system.

Rear Climate Control Lock Indicator

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Touch the button.

When on, you can only operate the rear passenger settings

through the front controls.

Switching Rear Auto Mode On and Off

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Touch the button to switch on rear automatic operation, then set the temperature.

Switching the Rear Climate Controlled Seats On and Off

FORD F-350 Super Duty (2019) - Switching the Rear Climate Controlled Seats On and Off - 1

Touch the button to cycle through the various climate controlled seat settings and off.

Switching the Rear Heated Seats On and Off

FORD F-350 Super Duty (2019) - Switching the Rear Heated Seats On and Off - 1

Touch the button to cycle through the various heat settings and off.

Switching the Rear Ventilated Seats On and Off

FORD F-350 Super Duty (2019) - Switching the Rear Ventilated Seats On and Off - 1

Touch the button to cycle through the various ventilated seat settings and off.

PHONE

FORD F-350 Super Duty (2019) - PHONE - 1

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Hands-free calling is one of the main features of the system. Once you pair your cell phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cell phone's functionality.

Pairing Your Cell Phone for the First Time

Pair your Bluetooth enabled phone with the system before using the functions in hands-free mode.

Switch on Bluetooth on your device to begin pairing. See your phone's manual if necessary.

To add a phone, select:

Menu Item
Add a Bluetooth Device
  1. Follow the on-screen instructions.
  2. A prompt alerts you to search for the system on your phone.
  3. Select your vehicle on your phone.
  4. Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen.
  5. The touchscreen indicates when the pairing is successful.
  6. Your phone may prompt you to give the system permission to access information. To check your phone's compatibility, see your phone's manual or visit the website.

Alternatively, to add a phone, select:

Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices
  1. Follow the on-screen instructions.
  2. Select your phone's name when it appears on the touchscreen.
  3. Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen.
  4. The touchscreen indicates when the pairing is successful.
  5. Your phone may prompt you to give the system permission to access information. To check your phone's compatibility, see your phone's manual or visit the website.

At a minimum, most cell phones with Bluetooth wireless technology support the following functions:

  • Answering an incoming call.
  • Ending a call.
  • Dialing a number.
  • Call waiting notification.
  • Caller identification.

Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features.

Phone Menu

This menu becomes available after pairing a phone.

FORD F-350 Super Duty (2019) - Phone Menu - 1

text_image A B C D G F E

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Action and DescriptionMenu ItemItem
ACall ListDisplays your recent calls.RecentYou can place a call by selecting an entry from this list.You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose:
MissedOutgoin
ContactsBAll of your contacts from your phone display in alphabetical order.
A-Z JumpSelecting this button allows you to choose a specific letter to view.
CPhone SettingsDisplays the name of your phone and takes you to the phone settings options.From this menu, you can pair subsequent devices, set ring tones and alerts.
DChange DeviceGives you access to the list of paired or connected Bluetooth devices allowing you to change or select a device.
EMessagesDisplays all recent text messages.Text
FKeypadUse this keypad to dial in a phone number.Phone Use the backspace button to delete numbers.
CallPress this button to begin a call.
GDo Not DisturbTouch this button to reject all incoming calls automatically. Text message notifications do not display on the screen. All ringtones and alerts are set to silent.

Users with phones having voice services may see a button to access the feature. For example, iPhone users see a Siri button. A press and hold of the voice button on the steering wheel also accesses this feature.

Making Calls

There are many ways to make calls from the SYNC 3 system, including using voice commands. See Using Voice Recognition (page 507). You can use the touchscreen to place calls as well.

To call a number in your contacts, select:

Action and DescriptionMe
ContactsYou can then select the name of the contact you want to call. Any numbers stored for that contact display along with any stored contact photos. You can then select the number that you want to call. The system begins the call.

To call a number from your recent calls, select:

Action and DescriptionMe
Recent Call ListYou can then select an entry that you want to call. The system begins the call.

To call a number that is not stored in your phone, select:

Action and DescriptionMe
Phone KeypadSelect the digits of the number you wish to call.
The system begins the call.

Pressing the backspace button deletes the last digit you typed.

Receiving Calls

During an incoming call, an audible tone sounds. Caller information appears in the display if it is available.

To accept the call, select:

Menu Item
Item
Accept

Note: You can also accept the call by pressing the phone button on the steering wheel.

To reject the call, select:

Menu Item
Reject

Note: You can also reject the call by pressing the phone button on the steering wheel.

Ignore the call by doing nothing. SYNC 3 tags it as a missed call.

During a Phone Call

During a phone call, the contacts name and number display on the screen along with the call duration.

The phone status items are also visible:

Signal Strength.

•Battery.

You can select any of the following during an active phone call:

Item
End CallImmediately end a phone call. You can also press the button on the steering wheel.
KeypadPress this to access the phone keypad.
MuteYou can switch the microphone off so the caller does not hear you.

Receiving a Text Message

Item
Privacy Transfer thecall to the cell phone or back to SYNC 3.

Text Messaging

Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features.

Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3 mph (5 km/h).

When a new message arrives, an audible tone sounds and the screen displays a pop-up with the sender name and ID, if supported by your cell phone. You can select:

Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
ReplyYou can select from 15 preset messages. Press the message that you would like to use and confirm to send the message. SYNC 3 confirms when the message is sent successfully.
To exit the screen.Close

Smartphone Connectivity (If Equipped)

SYNC 3 allows you to use Apple CarPlay and Android Auto to access your phone.

When you use Apple CarPlay or Android Auto, you can:

  • Make calls.
  • Send and receive messages.
  • Listen to music.
  • Use your phone's voice assistant.

Apple CarPlay and Android Auto disable some SYNC 3 features.

Most Apple CarPlay and Android Auto features use mobile data.

Apple CarPlay

Apple CarPlay requires an iPhone 5 or newer with iOS 7.1 or newer. Updating to the latest iOS version is recommended.

  1. Plug your phone into a USB port. See USB Port (page 455).

  2. Follow the prompts on the touchscreen.

  3. Follow the prompts that appear on your phone to allow access to Apple CarPlay.

After completing the setup, your phone connects to CarPlay automatically when plugged into a USB port.

To disable this feature from the Settings screen, select:

Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects Apple CarPlay. Select the name of your device and set the Apple CarPlay switch to off.

To return to SYNC 3, go to the Apple CarPlay home screen and select the SYNC app.

Note: Contact Apple for Apple CarPlay support.

Android Auto

Android Auto is compatible with most devices with Android 5.0 or newer.

  1. Download the Android Auto app to your device from Google Play to prepare your device (this may require mobile data usage).

Note: The Android Auto App may not be available within your current market.

  1. Plug your device into a USB port. See USB Port (page 455).

  2. Follow the prompt on the touchscreen.

  3. Follow the prompts that appear on your device.

Note: You may be prompted to update additional apps on your device (this may require mobile data usage).

To disable this feature from the Settings screen, select:

Menu Item
Android Auto Preferences
Your device is listed if SYNC detects Android Auto. Select the name of your device and set the Android Auto switch to off.

Note: You may need to slide your Settings screen to the left to select Apple CarPlay Preferences or Android Auto Preferences.

To return to SYNC 3, select the speedometer icon in the Android Auto menu bar at the bottom of the touchscreen, and then touch the option to return to SYNC.

Note: Contact Google for Android Auto support.

Your navigation system is comprised of two main features, destination mode and map mode.

Map Mode

Map mode shows advanced viewing comprised of 2D city maps, 3D landmarks and 3D city models (when available). 2D city maps show detailed outlines of buildings, visible land use, landscape features, and detailed railroad infrastructure for the most essential cities around the globe.

3D landmarks appear as clear, visible objects that are typically recognizable and have a certain tourism value.

3D city models are complete 3D models of entire city areas including navigable roads, parks, rivers and rendered buildings. 3D landmarks and city models appear in 3D map mode only. Coverage of these varies and improves with updated map releases.

FORD F-350 Super Duty (2019) - Map Mode - 1

Select the zoom in icon to see a closer view of the map.

FORD F-350 Super Duty (2019) - Map Mode - 2

Select the zoom out icon to see a farther away view of the map.

You can adjust the view in preset increments. You can also pinch to zoom in or out of the map.

The information bar tells you the names of streets, cities or landmarks as you hover over them with the crosshair curser.

You can change your view of the map by tapping on the location indicator icon on the right hand side of the screen. You can choose from the following options:

FORD F-350 Super Duty (2019) - Map Mode - 3

Heading up (2D map) This always shows the direction of forward travel to be upward on the screen. This view is available for map scales up to 3 mi (5 km).

FORD F-350 Super Duty (2019) - Map Mode - 4

North up (2D map) always shows the northern direction to be upward on the screen.

FORD F-350 Super Duty (2019) - Map Mode - 5

3D map mode provides an elevated perspective of the map. Adjust this viewing angle and rotate the map 180 degrees by touching the map twice, and

then dragging your finger along the shaded bar with arrows at the bottom of the map.

FORD F-350 Super Duty (2019) - Map Mode - 6

Re-center the map by pressing this icon whenever you scroll the map away from your vehicle's current location.

FORD F-350 Super Duty (2019) - Map Mode - 7

Mute: Press to mute the audio navigation guidance. Press the button again to un-mute the guidance.

FORD F-350 Super Duty (2019) - Map Mode - 8

FORD F-350 Super Duty (2019) - Map Mode - 9

Points of Interest (POI) grouping icon: You can choose up to three POI icons to display on the map. If the chosen POIs are located close together or are

at the same location a box is used to display a single category icon instead of repeating the same icon, in order to reduce clutter. When you select the box on the map, a pop-up appears indicating how many POIs are in this location. Select the pop up to see a list of the available POIs. You can scroll through and select POIs from this list.

If your vehicle is low on charge or fuel, station icons automatically display on the map.

If you have subscribed to SiriusXM Traffic and Travel Link (where available), traffic flow will be indicated on the map by green (clear), yellow (slowing), and red (stopped) road highlights. Traffic flow is indicated where the information is available and varies across the US.

You can choose to display traffic icons on the map representing twelve different types of incidents. See Settings (page 543).

You can set a destination by hovering above a location and selecting:

Button
Button
Start

Destination Mode

To set a destination, press:

DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch(number, street, city, state)For example "12 Mainstreet Dearborn MI"
Partial Address(number, street) if searching in current state(number, street and zip code (or postal code in Canada)) if searching out of stateYou can enter unique addresses that contain door number prefixes with or without the prefix. For example, you could enter "6N340 Fairway Lane" or "340 Fairway Lane".
City(name or zip code)
Point of Interest(name or category)
Intersection(street 1 / street 2)(street 1 and street 2)(street 1 & street 2)(street 1 @ street 2)(street 1 at street 2)
Latitude and Longitude(######, ##########)This is in a decimal degrees format, one to six decimal places are accepted.
You are given autocomplete options below the address bar to select as you type.
If you do not give an exact destination, a menu displays with your possible selections.
tions You can selecCollections of your last 40 navigation destinations display here.Previect any option from the list to select it as your destination.
AllSelect this option to remove all previous destinations.Delet
Select to navigate to your set Home destination.HomeThe time it takes to travel from your current location to Home displays.To set your Home, press:
HomeA prompt appears asking if you would like to create a favorite for home. Select:
Enter a location into the search bar and press:Yes
Save
Select to navigate to your set Work destination.WorkThe time it takes to travel from your current location to Work displays.To set your Work:
WorkA prompt appears asking if you would like to create a favorite for work. Select:
Enter a location into the search bar and press:Yes
Save
Favorites include any location you have previously saved.FavoritesTo add Favorites:
Add a FavoriteSelect this button and enter a location into the destination bar.
SearchSelect this option to have the system locate the address you have entered.
SaveSelect this button when the address you have entered appears on the screen.
The address saves as a favorite and you see the favorites screen. You can now select this address from the favorites screen.
Point of Interest (POI) CategoriesPOI categories that may display (based on market and vehicle configuration):
Food
Fuel
Hotel
ATM
See AllPress to view additional categories. Once you have selected a category, follow the menus to find what you are looking for.
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City

Once you have chosen your destination, press:

Action and DescriptionMenu Item
This saves the destination to your favorites.Save
StartThis shows you a map of your entire route. You can then choose your route from three different options.
FastestUses the fastest moving roads possible.
Uses the shortest distance possible.$shortest
Uses the most fuel-efficient route.Economica
The time and distance for each route also displays.
CancelOn the route screen, you can choose to cancel the current navigation. The system asks for confirmation then returns you to the map mode screen.

Once you have chosen your destination, press:

Action and DescriptionMenu Item
StartThe system uses a variety of screens and prompts to guide you to your destination.During Route guidance, you can press the maneuver arrow icon on the map if you want the system to repeat route guidance instructions. When the system repeats the last guidance instruction, it updates the distance to the next guidance instruction, since it detects that the vehicle is moving.The navigation map shows your estimated time of arrival, remaining travel time and the distance to your destination.SYNC 3 may not always announce vehicle arrival at the exact point of your destination and you may have to cancel a route manually.

In map mode and during active navigation you can access the navigation menu.

During active navigation, touch the bottom of the screen to view the menu and other buttons.

To access the Navigation menu, press:

Button
Menu
You can then select:
A full screen map displays during navigation.Full MapSc
Highway Exit InfoHighway exit information displays on the right hand side of the screen during navigation.Points of interest icons display for restaurants, hotels, fuel stations and ATMs when they are present at the exit. You can select the POI icons to receive a listing of specific locations. You can select the POI location as a waypoint or destination if desired.
Turn ListOnly available during an active route. Displays all of the turns on the current route.You can choose to avoid any road on the turn list by selecting the road from the list. A screen then appears and you can press:
Avoid
The system calculates a new route and displays a new turn list.
Traffic ListYou can find the SiriusXM Traffic and Travel Link information by pressing this button. This information requires an active subscription to SiriusXM Traffic and Travel Link.When a route is not active, a list of nearby traffic incidents displays (if any are present).When a route is active, you can choose to display a list of traffic nearby or on the route.
Navigation SettingsPress this button to adjust your preferences. See Settings (page 543).
Provides your current location city and the nearest road.Where Am I?
The following are only available on the menu during an active navigation route:
Cancel RouteThe system asks for confirmation and then returns you to the map mode screen.
Press this to see a map of the full route.View Route
An alternate route displays in comparison with the current route.Deto
Edit WaypointsOnly available if you have an active waypoint on your route. See Waypoints later in this section for information on how to set waypoints.
Use this button to re-order or remove your waypoints.
also have the system set the order for you by pressing:Optimize OrderYou can
your route press:GoTo return to

Waypoints

You can add a waypoint to a navigation route as a destination along your route.

To add a waypoint:

  1. Select the search icon (magnifying glass) while on an active route. This brings up the destination menu.

  2. Set your destination using any of the given methods. Once the destination has been selected, the screen allows you to set the destination as a waypoint by selecting:

Menu Item
Add WaypointThe waypoint list then appears and you are able to re-order all of your waypoints by selecting the menu icon on the right hand side of the location. You can select up to five waypoints.
for you by pressing:Optimize OrderYou can also have the system
GoTo return to your route, press:

The AppLink app allows you to use some SYNC 3 navigation features on your phone.

First Mile Navigation

When you switch your ignition off, the location of your vehicle is recorded and sent to your SYNC AppLink app. The location of your vehicle can be viewed within the app. You can also view walking directions to your vehicle.

Last Mile Navigation

When you park near your destination, the system provides walking directions to your destination.

Your paired phone can be used to access additional points of interest (POI). These points of interest can only be access when your phone is paired.

Send To Car

You can send destinations to your navigation system using a computer or phone using AppLink.

cityseeker (If Equipped)

Note: cityseeker point of interest (POI) information is limited to approximately 1,110 cities (1,049 in the United States, 36 in Canada and 15 in Mexico).

FORD F-350 Super Duty (2019) - cityseeker (If Equipped) - 1

text_image cityseeker

cityseeker, when available, is a service that provides more information about certain points of interest such as restaurants, hotels and attractions.

When you have selected a point of interest, the location and information appear, such as address, phone number and a star rating.

Press More Information to see a photo, a review, a list of services and facilities, the average room or meal price and the web address. This screen displays the point of interest icons.

For restaurants, cityseeker can provide information such as star rating, average cost, review, handicap access, hours of operation, and website address.

For hotels, cityseeker can provide information such as star rating, price category, review, check-in and checkout times, hotel service icons and website address. Hotel service icons include:

  • Restaurant
  • Business center
  • Handicap facilities
    • Laundry
  • Refrigerator
    •24 hour room service
  • Fitness center
  • Internet access
    •Pool
    •Wi-Fi

Attractions include nearby landmarks, amusement parks, historic buildings and more. cityseeker can provide information such as star rating, reviews, hour of operation and admission price.

SiriusXM Traffic and Travel Link is available on vehicles equipped with navigation and only in select markets. You must activate and subscribe to receive SiriusXM Traffic and Travel Link information. It helps you locate the best gas prices, find movie listings, get current traffic alerts, view the weather map, get accurate ski conditions and see current sports scores. See Apps (page 540).

The system calculates a reasonable efficient route based on available speed limits, traffic, and road conditions. You may know a local short cut that is more efficient at a given time than the route provided by SYNC 3, but you should expect a slight difference in minutes or miles with the SYNC 3 route.

Annual navigation map updates are available for purchase through your dealership, by calling 1-866-462-8837 in the United States and Canada or 01-800-557-5539 in Mexico. You can also visit:

Website

www.mapping.com/sync

You need to specify the make and model of your vehicle to determine if there is an update available.

HERE is the digital map provider for the navigation application. If you find map data errors, you may report them directly to HERE by going to www.here.com/mapcreator. HERE evaluates all reported map errors and responds with the result of their investigation by e-mail.

Map coverage includes the USA (including Puerto Rico and the US Virgin Islands), Canada and Mexico.

APPS

The system enables voice, steering wheel, and touch screen control of SYNC 3 AppLink enabled smartphone apps.

Once an app is running through AppLink, you can control main features of the app through voice commands and steering wheel controls.

Note: Available AppLink enabled apps will vary by market.

Note: You must pair and connect your smartphone via Bluetooth to SYNC 3 to access AppLink.

Note: iPhone users need to connect the phone to the USB port.

Note: For information on available apps, supported smartphone devices and troubleshooting tips please visit:

Websites
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca

Note: Make sure you have an active account for the app that you have downloaded. Some apps will work automatically with no setup. Other apps will want you to configure your personal settings and personalize your experience by creating stations or favorites. We recommend you do this at home or outside of your vehicle.

Note: We encourage you to review the smartphone app's terms of service and privacy policies because Ford is not responsible for your app or its use of data.

Note: AppLink is a native SYNC system feature. Accessing mobile apps through AppLink is only possible when Android Auto or Apple CarPlay are disabled. Some apps may only be accessible in the car through AppLink and others only through Android Auto or Apple CarPlay. Please refer to the Smartphone Connectivity information to disable Android Auto or Apple CarPlay.

Note: In order to use an app with SYNC 3, the app needs to be running in the background of your phone. If you shut down the app on your phone, it shuts down the app on SYNC 3 as well.

Note: If a SYNC 3 AppLink compatible app is not shown in the Apps Domain, make sure the required app is running on the mobile device.

Menu ItemAction and Description
Find Mobile AppsSYNC 3 will search and connect to compatible app(s) running on your mobile device.

Enabling SYNC 3 Mobile Apps

In order to enable mobile apps, SYNC 3 requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device.

The connected device sends data to Ford in the United States. The information is encrypted and includes your VIN, SYNC 3 module number, odometer, usage statistics and debugging information. We retain this data for only as long as necessary to provide this service, troubleshoot, and improve products and services and to offer you products and services that may interest you where allowed by law.

Note: You must enable mobile apps for each connected device the first time you select a mobile app using the system.

Note: Ford reserves the right to limit functionality or deactivate mobile apps at any time.

Note: Standard data rates apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network.

You can enable and disable apps through settings. See Settings (page 543).

App Permissions

The system organizes the app permissions into groups. You can grant these group permissions individually. You can change a permission group status any time when not driving, by using the settings menu. While in the settings menu, you can also see the data included in each group.

When you launch an app using SYNC 3, the system may ask you to grant certain permissions, for example Vehicle information, Driving characteristics, GPS and Speed, and/or Push notifications. You can enable all groups or none of them during the initial app permissions prompts. The settings menu offers individual group permission control.

Note: You are only prompted to grant permissions the first time you use an app with SYNC 3.

Note: If you disable group permissions, apps will still be enabled to work with SYNC 3 unless you deactivate All Apps in the settings menu.

FORD F-350 Super Duty (2019) - SiriusXM Traffic and Travel Link (If Equipped) - 1

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your

primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: SiriusXM Traffic and Travel Link may not be available in all markets.

Note: In order to use SiriusXM Traffic and Travel Link, your vehicle must have navigation.

Note: A paid subscription is required to access and use these features. Go to www.siriusxm.com/travellink for more information.

Note: Visit www.siriusxm.com/traffic and click on Coverage map and details for a complete listing of all traffic areas covered by SiriusXM Traffic and Travel Link.

Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the SiriusXM Traffic and Travel Link services or its use in vehicles.

When you subscribe to SiriusXM Traffic and Travel Link, it can help you locate the best gas prices, find movie listings, get current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games.

Action and DescriptionMenu Item
Traffic on RouteTouch these buttons to identify traffic incidents on your route, near your vehicle's current location or near any of your favorite places, if programmed.
Traffic Nearby
Fuel PricesTouch this button to view fuel prices at stations close to your vehicle's location or on an active navigation route.
Movie ListingsTouch this button to view nearby movie theaters and their show times, if available.
WeatherTouch this button to view the nearby weather, current weather, or the five-day forecast for the chosen area.
MapSelect to see the weather map, which can show storms, radar information, charts and winds.
AreaSelect to choose from a listing of weather locations.
Sports InfoTouch this button to view scores and schedules from a variety of sports. You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress.
Touch this button to view ski conditions for a specific area.Ski

SETTINGS

Under this menu, you can access and adjust the settings for many of the system features. To access additional settings, swipe the screen left or right.

Sound

Pressing this button allows you to adjust the following:

Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.
Adjusts the high frequency level.Treble
Adjusts the middle frequency level.Midrange
Adjusts the low frequency level.Bass
Adjusts the sound ratio from side to side or front to back.Balance /

Reset

Sound Settings
Speed Compensated Vol.Adjusts the amount the audio system volume increases with speed, or turns the feature off.
Optimizes the sound based on the location of the listeners.Occupar
StereoSound Settings
Surround

Your vehicle might not have all of these features.

Media Player

This button is available when a media device such as a Bluetooth Stereo or USB device is the active audio source. Pressing the button allows you to access the following options for active devices only.

Action and DescriptionMenu Item
Podcast SpeedFor some USB devices, SYNC 3 can adjust the playback speed of podcasts. When a podcast is playing, you can choose:
FasterNormalSlower
Audiobook SpeedFor some USB devices, SYNC 3 can adjust the playback speed of audiobooks. When an audiobook is playing, you can choose:
FasterNormalSlower
Media PlayerCoverAccess to any displays from your device's music files. If no cover art for the files exists on the device, then the Gracenote Database provides cover art.
Gracenote®The Gracenote Database supplied cover art is used for your music files. This overrides any cover art from your device.
Gracenote® ManagementSwitches on and off Gracenote® to provide metadata information such as genre, artist, album.
base InfoThis allows you to view the version level of the Gracenote Database.Grace
Device InformationThis allows you to view the manufacturer and model number of your media device.
IndexErase the stored in media information in order to re-index.Update Media

Clock

You can adjust the following features:

To adjust the time, select the up and down arrows on either side of the screen. The arrows on the left adjust the hour and arrows on the right adjust the minute. You can then select AM or PM.

Action and DescriptionMenu Item
Select how time displays.Clock Format
Update This featureWhen active, the clock adjusts to time zone changes.Auto Time Zone is only available in vehicles with navigation.
GPS TimeWhen selected, the vehicle clock resets to GPS satellite time.Reset Clock

The system automatically saves any updates you make to the settings.

Bluetooth

Pressing this button allows you to access the following:

ActionMenu Item
BluetoothTurning Bluetooth off disconnects all devices and does not permit new connections.

You must activate Bluetooth to pair a Bluetooth-enabled device.

The processes of pairing a Bluetooth device is the same as pairing a phone. See

Pairing a Device in Phone settings for how to pair a device and the available options.

Phone

Pair your Bluetooth-enabled phone with the system before using the functions in hands-free mode.

Switch on Bluetooth on your device to begin pairing. See your phone's manual if necessary.

To add a phone, select:

Menu Item
Add Phone
  1. Follow the on-screen instructions.
  2. A prompt alerts you to search for the system on your phone.
  3. Select your vehicle's make and model as it displays on your phone.
  4. Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen.
  5. The touchscreen indicates when the pairing is successful.
  6. Your phone may prompt you to give the system permission to access information. To check your phone's compatibility, see your phone's manual or visit the website.

Alternatively, to add a phone, select:

Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
  1. Follow the on-screen instructions.
  2. Select your phone's name when it appears on the touchscreen.
  3. Confirm that the six-digit number appearing on your phone matches the six-digit number on the touchscreen.
  4. The touchscreen indicates when the pairing is successful.
  5. Your phone may prompt you to give the system permission to access information. To check your phone's compatibility, see your phone's manual or visit the website.

Other features, such as text messaging using Bluetooth and automatic phonebook download, are phone-dependent features.

To check your phone's compatibility, see your phone's manual or visit the website:

Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca

Once you have paired a device you can adjust the following options.

Action and DescriptionMenu Item
View Devices
You can then select:
Add a Bluetooth DeviceYou can add a Bluetooth-enabled device by following the steps in the previous table.
You can select a phone by touching the name of the phone on the screen. You then have the following options:
ConnectDepending on the status of the device, you can select either of these options to interact with the selected device.
Disconnect
Allows you to select this device to be your preferred device.Make Pri
Removes the selected device from the system.Delete

Pressing the info icon next to the device name allows you to see phone and device information

Action and DescriptionMenu Item
Manage Contacts
You can then select:
Auto-Download ContactsEnable this option to have SYNC 3 periodically re-download your phonebook to keep your contact list up to date.
Sort By:Choose how you would like the system to display your contacts. You can choose:
Last NameFirst Name
ContactsSelect this option to re-download your contact list manually.Re-dov
Delete ContactsSelect this option to delete the in vehicle contact list. Deleting the in vehicle list does not erase the contact list on the connected phone.
Action and DescriptionMenu Item
Set Phone Ringtone
You can then select:
No sound plays when a call comes to your phone.No Ringtone
Use Phone Ring-toneThe currently selected ringtone on your phone plays when you receive a call. This option may not be available for all phones. If this option is available, it is the default setting.
You can also select one of the three available ringers.
Text Messaging
You can then select:
(Silence)No sound plays when a message comes to your phone.No Alert
You can select one of the three available notification sounds.
Voice ReadoutWhen enabled, a voice prompt alerts you when you receive a new message.

You can enable and disable the following options as well:

Action and DescriptionMenu Item
Mute Audio in PrivacyWhen enabled, vehicle audio (such as radio or apps) is muted for the duration of the phone call even when the phone call is in privacy.
Roaming WarningWhen enabled, an alert displays that your phone is roaming when you attempt to place a call.
Low Battery NotificationWhen enabled, a message displays when the battery on your phone is running low.

911 Assist

Note: This service is only available in the United States and Canada.

Select this button to modify the on or off setting for this feature. If the mobile phone's contacts have been downloaded, you can adjust the following option:

Action and DescriptionMenu Item
Set Emergency ContactsYou can select up to two numbers from your mobile device's phone-book as emergency contacts for quick access at the end of the 911 Assist call process.

Radio

This button is available if a Radio source such as AM or FM is the active media source. Pressing the button allows you to access the following features:

Action and DescriptionMenu Item
AM HD Radio(Dependent on current radio source, If Available)Activation of this feature allows you to listen to HD radio broadcasts.
Radio TextThis feature is available when FM Radio is your active media source.Activate this feature to have the system display radio text.
(AST)RefreshAutoset Presets
Selecting this option stores the six strongest stations in your current location to the last preset bank of the currently tuned source.

Sirius XM (If equipped)

Action and DescriptionMenu Item
Set Category for SeekAfter selecting a category, the seek function only stops on channels that are inside that selected category.
Parental LockoutSelect to create a personal identification number (PIN). This allows you to lock or unlock channels. Your initial PIN is 1234.
Select to switch on, off or delete alerts.Edit Alerts

The Electronic Serial Number is on this screen. This number is necessary to activate, modify or track your account through Sirius XM.

You can adjust many of the Navigation preferences by selecting the following menus.

Map Preferences

Action and DescriptionMenu Item
Map Preferences
Then select any of the following:
3D City ModelWhen this option is active, the system shows 3D renderings of buildings.
BreadcrumbsWhen enabled, your vehicle's previously traveled route displays with white dots.
Enable this feature to display up to 3 POI icons on the navigation map.A rest area POI icon may display on the map regardless of this setting.
icons you want displayed by selecting:Select POIsWhen this fe
Incident Map IconsThis menu allows you to choose which incident icons you would like to have displayed on the navigation map.

POI Icon:

eature is .

Route Preferences

Second Level Messages, Actions and DescriptionsMenu Item
Route Preferences
Then select any of the following:
Choose to have the system display your chosen route type.Preferred
EcoFastestShortest
Always Use __ RouteBypass route selection in destination programming. The system only calculates one route based on your preferred route setting.When activated, the system uses your selected route type to calculate only one route to the desired destination.
Use HOV LanesThe system selects High Occupancy Vehicle or car pool lanes when providing route guidance.
Automatically Find ParkingThe system searches for and displays available parking locations as you approach your destination.
Eco Time PenaltySelect a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route.

Route

Second Level Messages, Actions and DescriptionsMenu Item
Dynamic Route GuidanceEnable or disable considering traffic information when planning a route. The system can find a faster route based on heavy traffic flow information or detect a Road Closed incident and find a detour route if possible.
Avoid FreewaysIf selected, SYNC 3 avoids freeways when computing a navigation route.
Avoid Toll RoadsIf selected, SYNC 3 avoids Toll Roads when computing a navigation route.
Avoid Ferries/Car TrainsIf selected, SYNC 3 avoids the use of Ferries or Trains when computing a navigation route.

Navigation Preferences

Action and DescriptionMenu Item
Navigation Preferences
PromptsYou can adjust how the system provides prompts.Guidance
Then select any of the following:
A tone sounds followed by voice instructions.Voice and Tones
Only voice instructions are given.Voice Only
Only a tone sounds to prompt you.Tones Only

Mobile Apps

You can enable the control of compatible mobile apps running on your Bluetooth or USB device on SYNC 3. In order to enable mobile apps, SYNC 3 requires user consent to send and receive app authorization information and updates using the data plan associated with the connected device.

The connected devices send data to us in the United States. The encrypted information includes your VIN, SYNC 3 module number, anonymous usage statistics and debugging information. Updates may take place.

Note: All Mobile Apps may not be compatible with the system.

Note: Standard data rates will apply. We are not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network.

Action and DescriptionMenu Item
Enable or disable the use of mobile apps on SYNC 3.Mobile Apps Disabling mobile apps in the settings menu disables automatic updates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings menu.
Once Mobile Apps is enabled, you have the following options:
Update Mobile AppsThis provides information on the current state of available app updates.
There are three possible statuses:
Updating Mobile Apps...Up-To-DateUp
The system has detected a new app requiring authorization or a general permissions update is required.No update is required.The system is trying to receive an update.
Request UpdateSelect this button if an update is required and you want to request this update manually. For example, when your mobile device is connected to a Wi-Fi hotspot, select:
Action and DescriptionMenu Item
Request Update
Grant or deny permissions to all apps at once.All Apps
There may also be SYNC 3 enabled apps listed under these options.Grant or deny an individual app particular permissions. App permissions are organized into groups. By pressing the info book icon, you can see which signals are included in each group.

Note: We are not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you give us approval to provide to an app.

General

Access and adjust the system settings, voice features, as well as phone, navigation and wireless settings.

Menu Item
LanguageSelect to have the touchscreen display in English, Spanish or French.
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temper
Touch Panel BeepSelect to have the system beep to confirm choices made through the touchscreen.
Automatic System UpdatesWhen you activate this option, the system automatically updates when you have an available Internet connection through a Wi-Fi network or mobile connection.
Information pertaining to the system and its software.
Documentation of the software license for the system.
Master ResetSelect to restore factory defaults. This erases all personal settings and personal data.

Wi-Fi & Hotspot

Access SYNC Wi-Fi and Vehicle Hotspot settings and information.

System Wi-Fi

You can access the following:

Action and DescriptionMenu Item
Wi-FiEnable this option to connect to Wi-Fi for SYNC 3 vehicle software updates.
NetworksThis provides you with a list of available Wi-Fi networks within range.
Clicking on a network from the list allows you to connect or disconnect from that network. The system may require a security code to connect.
When you click the information button next to a network, more information about the network displays such as the signal strength, connection status and security type.
Wi-Fi Available NotificationsThe system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not already connected.

Available

Vehicle Hotspot (If Equipped)

You can access the following:

Action and DescriptionMenu Item
On/OffAllows you to turn the hotspot on and off.Wi-Fi Hotspot
SettingsAllows you to view and edit hotspot settings such as the SSID and password.
Allows you to view your vehicle's hotspot plan and data usage.Data
Allows you to manage devices connected to your hotspot.Manage D

Usage devices

Note: The Vehicle Wi-Fi Hotspot (Vehicle Hotspot) may be operational while ignition is On and may remain operational while the ignition is Off.

Note: The vehicle network carrier provides Vehicle Hotspot services, subject to your vehicle network carrier agreement, coverage and availability.

Note: It is the account owner's responsibility to remove the vehicle from the vehicle network carrier account when ownership of the vehicle is transferred. If the owner would like to remove the vehicle from the account for any reason, please contact your vehicle network carrier for more information.

Note: Data you share, e.g. the Vehicle Identification Number (VIN), SIM Card ID, and data plan usage, between us and the vehicle network carrier is used to provide the Vehicle Hotspot service in accordance with your vehicle network carrier agreement, coverage and availability, and may be used to enable a seamless transition from an old to new embedded modem and to confirm any successfully delivered updates.

Note: For your convenience data usage may be available for monitoring under Settings but may not reflect actual or current usage. The vehicle network carrier is responsible for providing information about your account. Please contact the vehicle network carrier for more information.

Note: We may need to update operating system software on your vehicle, including security updates and bug fixes, to keep connected services current, like Vehicle Hotspot, without prior notice to you.

Note: If you do not have an active vehicle hotspot data plan, open your web browser and go to a website using the HTTP protocol to be automatically redirected to the vehicle network carrier landing page where you can purchase data. Websites using HTTPS will not automatically redirect.

Ambient Lighting (If Equipped)

Tap a color once to active ambient lighting. This sets the color to the highest intensity.

You can drag the colors up and down to increase or decrease the intensity.

To switch ambient lighting off, press the active color once or drag the active color all the way down to zero intensity.

Vehicle

Note: Your vehicle may not have all of these features.

You can select the following features to update their settings.

Door Keypad Code (If equipped)

Select this button to add or erase a personal door keypad code. To add or erase a personal code, you first need to enter the five-digit factory set code. You can find this code on the owner's wallet card in the glove box or from your authorized dealer.

Camera Settings

To make adjustments using the touchscreen, select:

Action and DescriptionMessage
Camera Settings
Then select from the following:
Enhanced Park AidsWhen the reverse sensing system detects an object, it displays red, yellow and green highlights at the top of the image.
DelayYou can enable or disable this option using the slider.Rear Camera

You can find more information on the rear-view camera system in the parking aids chapter of your owner manual.

Onboard Modem Serial Number (ESN)

Selecting this button on the settings menu shows you the ESN number for your system. You need this number for certain registrations such as Satellite Radio.

Display

To make adjustments using the touchscreen, select:

Action and DescriptionMenu Item
Display OffThe screen goes black and does not display anything. To switch the screen back on, simply tap the screen.
Make the screen display brighter or dimmer.Brightness
Calm ScreenEnable this option to have your screen display minimal content. Pressing anywhere on the screen, using the reverse camera, or touching an interactive icon returns the screen to normal content.
Allows you to select a screen background color.Background
You can select:Mode
AutoThe screen automatically switches between day and night modes based on the outside light level.
DayThe screen displays with a light background to enhance daytime viewing.
NightThe screen displays with a darker background to make nighttime viewing easier.
Auto DimEnable this option to automatically dim the display brightness based on ambient lighting conditions.

Voice Control

You can adjust the voice control settings by selecting the following options.

Menu Item
Advanced ModeEnable this option to remove additional voice prompts and confirmations.
Phone ConfirmationEnable this option to have the system confirm a contacts name with you before making a call.
Voice Command ListEnable this option to have the system display a list of available voice commands when the voice button is pressed.

Valet Mode

Valet mode allows you to lock the system. No information is accessible until the system is unlocked with the correct PIN. When you select valet mode a pop up appears informing you that a four digit code must be entered to enable and disable valet mode. You can use any PIN you chose but you must use the same PIN to disable valet mode. The system asks you to input the code.

Note: If the system is locked and you cannot remember the PIN, please contact the Customer Relationship Center.

United States: 1-800-392-3673

Canada: 1-800-565-3673

To enable valet mode, enter your chosen PIN. The system then asks to confirm your PIN by reentering it. The system then locks.

To unlock the system, enter the same pin number. The system reconnects to your phone and all of your options are available again.

SYNC™ 3 TROUBLESHOOTING

Your SYNC 3 system is easy to use. However, should questions arise, please refer to the tables below.

To check your cell phone's compatibility, refer to the regional Ford or Lincoln website.

Cell phone issues
Possible solutionPossible causeIssu
There is back-ground noise during a phone call.The audio control settings on your cell phone may be affecting SYNC 3 performance.Refer to your device's manual about audio adjustments.
During a call, I can hear the other person but they cannot hear me.Possible cell phone malfunction.Try switching your cell phone off, resetting it or removing the battery, then try again.
Make sure that the microphone for SYNC 3 is not set to off. Look for the microphone icon on the phone screen.
Possible solutionPossible cause issue
During a call, I cannot hear the other person and they cannot hear me.The system may need to be restarted.To restart your system, shut down the engine, open and close the door, and then lock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is black and the lighted USB port is off.
SYNC 3 is not able to download my phone-book.This is a cell phone-dependent feature.Check your cell phone's compatibility.
Possible cell phone malfunction.Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual.
You must switch on your cell phone and the automatic phonebook download feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery, then try again.
The system says "Phone-book downloaded" but my SYNC 3 phone-book is empty or is missing contacts.Limitations on your cell phone's capability.Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual.
If the missing contacts are stored on your SIM card, move them to your cell phone's memory.
You must switch on your cell phone and the automatic phonebook download feature on SYNC 3.
I am having trouble connecting my cell phone to SYNC 3.This is a cell phone-dependent feature.Check your cell phone's compatibility.
Possible cell phone malfunction.Try switching your cell phone off, resetting it or removing the battery, then try again.
Try deleting your device from SYNC 3 and deleting SYNC from your device, then trying again.
Always check the security and auto accept prompt settings relative to the SYNC 3 Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Possible solutionPossible cause
Switch the auto download setting off.
Text messaging is not working on SYNC 3.This is a cell phone-dependent feature.Check your cell phone's compatibility.
Possible cell phone malfunction.Try switching your cell phone off, resetting it or removing the battery, then try again.
iPhone •Go to your cell phone's Settings.•Go to the Bluetooth Menu.•Press the blue circle to the right of the device named with your vehicle make and model to enter the next menu.•Turn Show Notifications on.•Disconnect then reconnect your iPhone from the SYNC 3 system to activate this settings update.Your iPhone is now set up to forward incoming text messages to SYNC 3.Repeat these steps for every other SYNC 3 vehicle that you connect. Your iPhone will only forward incoming text messages to SYNC 3 if the iPhone is not unlocked in the messaging application.Replying to text messages using SYNC 3 is not supported by iPhone.Text messages from WhatsApp and Facebook Messenger are not supported.
Audible text messages do not work on my cell phone.This is a cell phone-dependent feature.Your cell phone must support downloading text messages through Bluetooth to receive incoming text messages.
This is a cell phone limitation.Because each cell phone is different, refer to your device's manual for the specific cell phone you are pairing. In fact, there can be differences between cell phones due to brand, model, service provider and software version.
USB and Bluetooth Stereo issues
Possible solutionPossible caus
I am having trouble connecting my device.Possible device malfunction.Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then reconnect it to SYNC 3.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and your vehicle's USB port.
Make sure that the device does not have an auto-install program or active security settings.
The device has a lock screen enabled.Make sure your device is unlocked before connecting it to SYNC 3.
SYNC 3 does not recognize my device when I start my vehicle.This is a device limitation.Make sure you are not leaving the device in your vehicle during very hot or cold temperatures.
Bluetooth audio does not stream.This is a device-dependent feature.Make sure you connect the device to SYNC 3 and that you have started the media player on your device.
The device is not connected.
The device is in a bad state.Try switching your device off, resetting it or removing the battery, then reconnect it to SYNC 3.
SYNC 3 does not recognize music that is on my device.Your music files may not contain the correct artist, song title, album or genre information.Make sure that all song details are populated.
The file may be corrupted.Try replacing the corrupt file with a new version.
The song may have copyright protection that does not allow it to play.Some devices require you to change the USB settings from mass storage to media transfer protocol class.Possible solutionPossible causeIssu
The file format is not supported by SYNC 3.Convert the file to a supported format. See Entertainment (page 514).
The device needs to be re-indexed.Update media index. See Settings (page 543).
The device has a lock screen enabled.Make sure your device is unlocked before connecting it to SYNC 3.
When I connect my device, I sometimes do not hear any sound.This is a device limitation.Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then connect it back to SYNC 3.
To listen to Apple devices through USB, select AirPlay from the devices Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay from the devices Control Center, then select SYNC.
SYNC 3 does not display the song information, repeat, or shuffle buttons.The device or media player is incompatible.Connect a compatible device or media player.
Wi-Fi Access Point issues
Possible solutionPossible causeIssu
tion.Verify password.Password error.Failed connec-
Check for a poor Wi-Fi signal.Weak signal.
Multiple Access points within range with the same SSID.Use a unique name for your SSID, don’t use the default name unless it contains a unique identifier, such as part of the MAC address.
Possible solutionPossible cause issue
Disconnecting after successful connection.Weak signal probably due to distance from the access point, obstruction or high interference.Position the vehicle close to the access point with the front of the vehicle facing the access point direction and remove obstacles if possible. Other Wi-Fi, Bluetooth, microwave and cordless phones may cause interference.
Poor signal seen by SYNC 3 despite being near a access point.There may be an obstruction between SYNC 3 and the access point.If the vehicle is equipped with heated windshield, try positioning the vehicle so that the windshield is not facing the access point. If you have metallic window tinting but not on the windshield, position the vehicle to face the access point. If all windows are tinted, you can open the windows in the direction of the access point if that is feasible.Try to remove other obstructions that may impact signal quality such as opening the garage door.
An access point is not listed in the list of available networks.The access point was defined as a hidden network.Please set the network to visible and try again.Possible solutionPossible causeIssu
SYNC 3 is not seen when searching for Wi-Fi networks from your phone or other devices.SYNC 3 does not currently provide a access point.SYNC 3 currently does not provide an access point.
Software down-load takes too long.Poor signal strength, too far from the access point, access point is supporting multiple connections, slow Internet connection or other problems.Check the signal quality (under network details), if SYNC 3 indicates good or excellent, test with another high-speed equipped access point where the environment is more predictable.
SYNC 3 seems to connect with a access point and the signal strength is excellent but the software is not being updated.It is possible that there is no new software. The connected access point may be a managed one and it requires either a subscription or agreeing to the terms and conditions.Test the connection with another device, if the access point requires a subscription, you may contact the service provider.
AppLink Issues
Possible solution(s) Possible ca
AppLink Mobile Applications: When I select "Find Mobile Apps," SYNC 3 does not find any applications.You did not connect an Applink Compatible phone to SYNC 3.Make sure you have a compatible smart-phone; an Android with OS 2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher. Additionally, make sure you pair and connect your phone to SYNC 3 in order to find AppLink-capable apps on your device. iPhone users must also connect to a USB port with an Apple USB cable.
My phone is connected, but I still cannot find any apps.AppLink-enabled apps are not installed and running on your mobile device.Make sure you have downloaded and installed the latest version of the app from your phone's app store. Make sure the app is running on your phone. Some apps require you to register or login to the app on the phone before using them with AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone.
My phone is connected, my app(s) are running, but I still cannot find any apps.Sometimes apps do not properly close and re-open their connection to SYNC 3, over ignition cycles, for example.Closing and restarting apps may help SYNC 3 find the application if you cannot discover it inside the vehicle. On an Android device, if apps have an 'Exit' or 'Quit' option, then select it and restart the app. If the app does not have that option, select the phone's settings menu and select 'Apps', then find the particular app and choose 'Force stop.' Do not forget to restart the app afterward, then select "Find Mobile Apps" on SYNC 3.
On an iPhone with iOS7+, to force close an app, double tap the home button then swipe up on the app to close it. Tap the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC 3's Mobile App's Menu.
My Android phone is connected, my app(s) are running, I restarted them, but I still cannot find any apps.There is a Bluetooth issue on some older versions of the Android operating system that may cause apps that were found on your previous vehicle drive to not be found again if you did not switch Bluetooth off.Switch Bluetooth off and then on to reset it on your phone. If you are in your vehicle, SYNC 3 should be able to automatically re-connect to your phone if you press the "Phone" button.
My iPhone is connected, my app is running, I restarted the app but I still cannot find it on SYNC 3.You may need to reset the USB connection to SYNC 3.Unplug the USB cable from the phone, wait a moment, and plug the USB cable back in to the phone. After a few seconds, the app should appear in SYNC 3's Mobile Apps Menu. If not, "Force Close" the application and restart it.
I have an Android phone. I found and started my media app on SYNC 3, but there is no sound or the sound is very low.The Bluetooth volume on the phone may be low.Increase the Bluetooth volume of the device by using the device's volume control buttons which are most often found on the side of the device.
I can only see some of the AppLink apps running on my phone listed in the SYNC 3 Mobile Apps Menu.Some Android devices have a limited number of Bluetooth ports that apps can use to connect. If you have more AppLink apps on your phone than the number of available Bluetooth ports, you will not see all of your apps listed in the SYNC 3 mobile apps menu.Force close or uninstall the apps you do not want SYNC 3 to find. If the app has a "Ford SYNC" setting, disable that setting in the app's settings menu on the phone.
Voice command issues
Possible solutionPossible caus
SYNC 3 does not understand what I am saying.You may be using the wrong voice commands.Review the cell phone voice commands and the media voice commands at the beginning of their respective sections.
Refer to the audio display during an active voice session to find a list of voice commands there.
You may be speaking too soon or at the wrong time.Wait for the system to prompt you before you state your command.
SYNC 3 does not understand the name of a song or artist.You may be using the wrong voice commands.Review the media voice commands at the beginning of the media section.
You may not be saying the name exactly as it appears on your device.Say the song or artist name exactly as it is displayed on your device. For example, say "Play Artist Prince" or "Play song Purple Rain".
Make sure you are saying the complete title such as "California remix featuring Jennifer Nettles".
If there are any abbreviations in the name, like ESPN or CNN, you have to spell those: "E-S-P-N" or "C-N-N".
The song or artist name may have some special characters that are not being recognized by SYNC 3.Make sure that song titles, artists, album, and playlists names do not have any special characters like *, - or +.
SYNC 3 does not understand or is calling the wrong contact when I want to make a call.You may not be saying the name exactly as it appears on your phone-book.Make sure that you are saying the name exactly as it appears on your phone. For example, if your contact is "Joe Wilson", say "Call Joe Wilson". If your contact name is "Mom", say "Call Mom".
The contact name may contain special characters.Make sure that your contact names do not have any special characters like *, - or +.Possible solutionPossible causelssu
The SYNC 3 voice control system is having trouble recognizing foreign names stored on my cell phone.You may not be saying the name exactly as it appears on your phone-book.SYNC 3 applies the phonetic pronunciation rules of the selected language to the contact names stored on your cell phone.
Helpful Hint: You can select your contact manually. Press PHONE. Select the option for phonebook and then contact name. Press the soft-key option to hear it. SYNC 3 will read the contact name to you, giving you some idea of the pronunciation it is expecting.
The SYNC 3 voice control system is having trouble recognizing foreign tracks, artists, albums, genres and playlist names from my media player or USB flash drive.You may be saying the foreign names using the currently selected language for SYNC 3.SYNC 3 applies the phonetic pronunciation rules of the selected language to the names stored on your media player or USB flash drive. It is able to make some exceptions for very popular artist names (for example, U2) such that you can always use the English pronunciation for these artists.
The system generates voice prompts and the pronunciation of some words may not be accurate for my language.SYNC 3 uses text-to-speech voice prompt technology.SYNC 3 uses a synthetically generated voice rather than pre-recorded human voice.
SYNC 3 offers several new voice control features for a wide range of languages. Dialing a contact name directly from the phonebook without pre-recording (for example, "call John Smith") or selecting a track, artist, album, genre or playlist directly from your media player (for example, "play artist Madonna").
Personal Profiles
Possible cause and solutionIssue
I cannot create a profile.Personal Profiles have not been set up.
An invalid profile name was entered.
A memory button was not selected when prompted.
The vehicle's ignition was not On and in Park or was shifted out of Run or Park while creating a profile.
Personal Profiles is turned off.
I cannot link a keyfob.The lock button was not selected on a keyfob when prompted.
The keyfob selected was already associated to another profile and an overwrite was declined.
A profile recall was performed while linking a keyfob.
The vehicle's ignition was not On and in Park, or was shifted out of Run or Park while linking a keyfob.
The old linking method is used.
My personalized settings do not save.The unsaved setting is not supported by Personal Profiles.
A different Personal Profile is active than expected.
Another user has changed settings for the wrong Personal Profile.
My profile will not recall.A Personal Profile has not been created.
Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked to a profile.
The keyfob being used is not linked to a profile.
The wrong keyfob is being used.
A button other than unlock or remote start is being pressed on a linked keyfob.
The Personal Profile was deleted.
does not.Personal Profiles is turned off.My preset po
My profile recalls but my preset positions do not.The vehicle is in motion.
The preset positions are the same as the Guest or previously active profile.
I lost a keyfob.Unlink and relink your keyfob in the Personal Profiles menu. You may need to see your authorized dealer.
I lost all profiles.Keyfobs had been erased and reprogramed. This could happen if you let dealership add a new keyfob to replace lost one.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeissue
The language selected for the instrument cluster and information and entertainment display does not match the SYNC 3 language (phone, USB, Bluetooth audio, voice control and voice prompts).SYNC 3 does not support the currently selected language for the instrument cluster and information and entertainment display.SYNC 3 only supports four languages in a single module for text display, voice control and voice prompts. The country where you bought your vehicle dictates the four languages based on the most popular languages spoken. If the selected language is not available, SYNC 3 remains in the current active language.
SYNC 3 offers several new voice control features for a wide range of languages. Dialing a contact name directly from the phonebook without pre-recording (for example, “call John Smith”) or selecting a track, artist, album, genre or playlist directly from your media player (for example, "play artist Madonna").
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the Radio Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may then resume using the SYNC 3 system.

For additional assistance with SYNC 3 troubleshooting, refer to the regional Ford or Lincoln website.

For a complete listing of the accessories that are available for your vehicle, please contact your authorized dealer or visit the online store web site:

Web Address (United States)

www.Accessories.Ford.com

Web Address (Canada)

www.Accessories.Ford.ca

Ford Custom Accessories are available for your vehicle through an authorized dealer. Ford Motor Company will repair or replace any properly authorized dealer-installed Ford Original Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories.

Ford Motor Company will warrant your Ford Original Accessory through the warranty that provides the greatest benefit.

  • 24 months, unlimited mileage.
  • The remainder of your new vehicle limited warranty.

Contact an authorized dealer for details and a copy of the warranty.

Exterior style

  • Bed rails*.
  • Commercial graphics*.
    -Commercial LED warning strobe lights*.
  • Fender flares*.
  • Hood deflectors.
  • Exhaust tip.
  • Exterior trim kits*.
  • Fog lamps*.
  • Running boards.

  • Side window deflectors*.

  • Splash guards.
  • Stainless-steel wheel covers*.
  • Step bars.
  • Wheel well liners.

Interior style

  • Ambient lighting.
    • Cargo organizers.
  • Custom seat covers*.
    • Floor liners.
    ·Floor mats.

Lifestyle

  • Ash cup/smoker's package.
  • Bed cargo net, tie down plates and cleats.
  • Bed extender.
  • Bedliners and bed mats.
  • Bed ramps.
  • Bluetooth speakers*.
    •Hitches.
    • Racks and carriers*.
  • Rear seat entertainment*.
  • Sportliner cargo liner*.
    • Tonneau/bed cover*.
    • Tow hooks.
    • Towing accessories.
  • Trailer back-up camera.
  • Trailer brake control.
  • Truck bed camping tent*.
  • Trailer TPMS.

Peace of mind

  • Back-up alarm*.
  • Bed hooks*.
  • Bumper and hitch-mounted parking sensors*.

•Ford Telematics.
• Keyless entry keypad.
- Protective seat covers*.
- Remote start and alarms.
- Roadside assistance kits*.
- Tool or cargo boxes*.
• In vehicle safe*.
- Vehicle security system.
- Wheel locks.
- Wheel well liners.

*The accessory manufacturer designs, develops and therefore warrants Ford Licensed Accessories, and does not design or test these accessories to Ford Motor Company engineering requirements. Contact an authorized Ford dealer for the manufacturer's limited warranty details, and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer.

For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle:

- When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information.

•The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems that are equipped with radio transmitters, for example two-way radios, telephones and theft alarms. Any such equipment installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations and should be installed only by an authorized dealer.

•An authorized dealer needs to install mobile communications systems. Improper installation may harm the operation of your vehicle, particularly if the manufacturer did not design the mobile communication system specifically for automotive use.

- If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.

AUXILIARY SWITCHES (IF

EQUIPPED)

For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle:

- When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Ask an authorized dealer for specific weight information.

•The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems equipped with radio transmitters, for example, two-way radios, telephones and theft alarms. Any such equipment installed in your vehicle should comply with Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulations, and should be installed by an authorized dealer.

- An authorized dealer needs to install mobile communications systems. Improper installation may harm the operation of your vehicle, particularly if the manufacturer did not design the mobile communication system specifically for automotive use.

- If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.

FORD F-350 Super Duty (2019) - EQUIPPED) - 1

text_image AUX 1 AUX 2 AUX 3 AUX 4 AUX 5 AUX 5

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The auxiliary switch option package provides six switches mounted in the overhead console. These switches operate when the vehicle is running or from battery power, depending on the switchable fuse AUXF4's location in the upfitter relay box. We recommend, however, that the engine remain running to maintain battery charge when using the auxiliary switches for extended periods of time or higher current draws.

Note: When your vehicle has a diesel engine, use the auxiliary switches only when the engine is running. The glow plugs also drain battery power when the ignition key is in the on position. Using the auxiliary switches, even for limited amounts of time, can cause your battery to drain quickly and prevent your vehicle from restarting.

When switched on, the auxiliary switches provide electrical battery power for a variety of personal or commercial uses. Switches 1 through 4 provide 25 amps. Switches 5 and 6 provide 40 amps.

The relay box for the auxiliary switches is in the rear of the engine compartment, near the back wall. See your authorized dealer for service.

The relays are coded as shown:

FORD F-350 Super Duty (2019) - EQUIPPED) - 2

text_image AUX5 AUX2 AUX4 AUX6 AUX1 AUX3

E220729

Each switch includes a blunt-cut, sealed wire. The wires are under the instrument panel on the right-hand side of the passenger footwell.

FORD F-350 Super Duty (2019) - EQUIPPED) - 3

text_image AUX5 AUX2 AUX4 AUX6 AUX1 AUX3

E220730

The power leads are coded as shown:

Fuse Amp RatingWire Col
CB117AAUX 1trace25ABrown with gre
CB114AAUX 2trace25AViolet with ora
CB116AAUX 3trace25ABlue with greer
CB113AAUX 4trace25AGray with brow
CB115AAUX 5trace40ABrown with blu
CB118AAUX 6trace40AGray with oran

Upfitter Interface Module (If Equipped)

The Upfitter Interface Module (UIM) is an electronic control module that operates equipment (such as lift buckets, cranes, motors, salt spreaders and snow plows) with external relays.

If you replace the module, it will require additional programming by the upfitter. Obtain this data directly from the upfitter company. The upfitter contact information is in the vehicle door opening.

For more information on the Upfitter Interface Module and the auxiliary switches, contact your upfitter.

PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD PROTECT EXTENDED SERVICE PLAN.

Ford Protect Extended Service Plans (U.S. Only)

Ford Protect extended service plan means peace of mind. It's the extended service plan backed by Ford Motor Company, and provides more protection beyond the New Vehicle Limited Warranty coverage. When you visit your Ford Dealer, Insist on Ford Protect extended service plans!

Ford Protect Can Quickly Pay for Itself

One trip to the Service Center could easily exceed the price of your Ford Protect extended service plan. With Ford Protect extended service plan you minimize your risk for unexpected repair bills and rising repair costs.

Up to 1,000+ Covered Vehicle Components

There are four mechanical Ford Protect extended service plans with different levels of coverage. Ask your authorized dealer for details.

  1. PremiumCARE - Our most comprehensive coverage. With over 1,000 covered components, this plan is so complete it's probably easier to list what's not covered.
  2. ExtraCARE - Covers 113 components, and includes many high-tech items.
  3. BaseCARE - Covers 84 components.
  4. PowertrainCARE - Covers 29 critical components.

Ford Protect extended service plans are honored by all authorized Ford dealers in the U.S., Canada and Mexico.

That means you get:

- Reliable, quality service at any Ford or Lincoln dealership.

- Repairs performed by factory trained technicians, using genuine parts.

Rental Car Reimbursement

1st day Rental Benefit

If you bring your car into your dealer for service, we'll give you a loaner to use for the day.

Extended Rental Benefits

If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including warranty repairs, and Field Service Actions.

Roadside Assistance

Exclusive 24/7 roadside assistance, including:

  • Towing, flat-tire change and battery jump starts.
  • Out of fuel and lock-out assistance.
  • Travel expense reimbursement for lodging, meals and rental car.
  • Assistance for taxi, shuttle, rental car coverage or other transportation.

Transferable Coverage

If you sell your vehicle before your Ford Protect extended service plan coverage expires, you can transfer any remaining coverage to the new owner. Which should give you and your potential buyer a little more peace of mind.

Less Cost to Properly Maintain Your Vehicle

Ford Protect extended service plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and selected wear items. The coverage is prepaid, so you never have to worry about the cost of your vehicle's maintenance.

Covered maintenance includes:

  • Windshield wiper blades.
  • Spark plugs.
  • The clutch disc (if equipped).
  • Brake pads and linings.
  • Shock absorbers.
  • Struts.
    -Engine Belts.
  • Engine coolant hoses, clamps and o-rings.
    •Cabin air filter replacement every 20,000 mi (32,000 km) (electric vehicles only).

- Diesel exhaust fluid replenishment (if equipped).

Interest Free Finance Options

Just a 10% down payment will provide you with an affordable, no interest, no fee payment program allowing you all the security and benefits Ford Protect extended service plan has to offer while paying over time. You are pre-approved with no credit check or hassles. To learn more, call our Ford Protect extended service plan specialists at 800-367-3377.

Ford Protect Extended Service Plan P.O. Box 321067

Detroit, MI 48232

Ford Protect Extended Service Plan (CANADA ONLY)

You can get more protection for your vehicle by purchasing a Ford Protect extended service plan. Ford Protect extended service plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Protect extended service plan provides benefits such as:

•Rental reimbursement.
- Coverage for certain maintenance and wear items.
- Protection against repair costs after your New Vehicle Limited Warranty Coverage expires.
•Roadside Assistance benefits.

There are several Ford Protect extended service plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford Protect extended service plan, you receive added peace-of-mind protection throughout Canada, the United States and Mexico, provided by a network of participating authorized Ford Motor Company dealers.

Note: Repairs performed outside of Canada, the United States and Mexico are not eligible for Ford Protect extended service plan coverage.

This information is subject to change. For more information; visit your local Ford of Canada dealer or www.ford.ca to find the Ford Protect extended service plan that is right for you.

GENERAL MAINTENANCE INFORMATION

Why Maintain Your Vehicle?

Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle.

We have established regular maintenance intervals for your vehicle based upon rigorous testing. It is important that you have your vehicle serviced at the proper times. These intervals serve two purposes; one is to maintain the reliability of your vehicle and the second is to keep your cost of owning your vehicle down.

It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in this owner's manual. See Capacities and Specifications (page 418).

Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance.

Why Maintain Your Vehicle at Your Dealership?

Factory-Trained Technicians

Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received.

Genuine Ford and Motorcraft® Replacement Parts

Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty.

If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.

Convenience

Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping. They can perform any services that are required on your vehicle, from general maintenance to collision repairs.

Note: Not all dealers have extended hours or body shops. Please contact your dealer for details.

Protecting Your Investment

Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, make sure you have scheduled maintenance performed at the designated intervals.

Your vehicle is equipped with the Intelligent Oil-Life Monitor system, which displays a message in the information display at the proper oil change interval. This interval may be up to one year or 10,000 mi (16,000 km).

When the oil change message appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 mi (800 km) of the message appearing. Make sure you reset the Intelligent Oil-Life Monitor after each oil change. See Oil Change Indicator Reset (page 337).

If your information display resets prematurely or becomes inoperative, you should perform the oil change interval at six months or 5,000 mi (8,000 km) from your last oil change. Never exceed one year or 10,000 mi (16,000 km) between oil change intervals.

You can drive high performance vehicles in such a way that may lead to higher oil consumption this includes extended time at high engine speeds, high loads, engine braking, hard cornering maneuvers, track and off-road usage. Under these conditions, oil consumption of approximately 1 quart per 500 miles (1 liter per 800 km) is possible. As a result, you need to check the engine oil level at every refueling and adjust to maintain proper levels to avoid engine damage.

Your vehicle is very sophisticated and built with multiple, complex, performance systems. Every manufacturer develops these systems using different specifications and performance features. That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle.

Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.

We strongly recommend the use of only genuine Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle.

Additives and Chemicals

This owner's manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle. We do not recommend using chemicals or additives not approved by us as part of your vehicle's normal maintenance. Please consult your warranty information.

Oils, Fluids and Flushing

In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained technicians at your dealership, should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately.

Make sure to change your vehicle's oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical.

Owner Checks and Services

Make sure you perform the following basic maintenance checks and inspections every month or at six-month intervals.

Scheduled Maintenance

Check Every Month
Air filter restriction gauge.
Engine oil level.
Function of all interior and exterior lights.
Tires including the spare for wear and proper pressure.
Windshield washer fluid level.
Fuel and water separator. Drain if necessary or if indicated by the information display.
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and safety belt for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.

Multi-Point Inspection

In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.

Multi-Point Inspection
Hazard warning system operationAccessory dri
Horn operationBattery performance
Engine air filterRadiator, cooler, heater and air conditioning hoses
Exhaust systemSuspension components for leaks or damage
Steering and linkageExterior lamps opera
Fluid levels1; fill if necessaryTires including the spare for wear and proper pressure2
Windshield for cracks, chips or pitsFor oil and flu
Washer spray and wiper operationHalf-shaft du

^1 Brake, coolant recovery reservoir, automatic transmission and window washer
If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.

Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle.

NORMAL SCHEDULED MAINTENANCE

Gasoline Engine

Normal Maintenance Intervals

7,500 mi (12,000 km) or Six Months Whichever Comes First
Change engine oil and filter.
Rotate tires, inspect tire wear and measure tread depth ^1 .
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
Perform multi-point inspection recommended.

^1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted.

15,000 mi (24,000 km) or 12 Months Whichever Comes First
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect engine coolant concentration, freeze-point protection, level and hoses.
Inspect exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings. Four-wheel drive vehicles.
Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints. Lubricate if equipped with grease fittings.
Other Maintenance Items
(24,000 km)Replace cabin air filter.Every 15,000 mi
(48,000 km)Replace engine air filter.Every 30,000 mi
Every 60,000 mi (96,000 km)Replace front wheel bearing grease and grease seal if non-sealed bearings are used.
Every 97,000 mi (156,000 km)Replace spark plugs.
Every 105,000 mi (168,000 km)Change engine coolant if your vehicle has orange-colored coolant. ^1 Inspect accessory drive belt or belts. ^2
Every 150,000 mi (240,000 km)Change automatic transmission fluid and filter on 6-speed transmission. Consult dealer for requirements.
Replace the accessory drive belt or belts if not replaced within the last 100,000 mi (160,000 km).
Replace front wheel bearings and seals if non-sealed bearings are used.
Change axle(s) fluid. See exceptions.
Change transfer case fluid if equipped.
Every 200,000 mi (320,000 km)Change engine coolant if your vehicle has yellow-colored coolant. ^3

^1 Initial replacement at six years or 105,000 mi (168,000 km), then every three years or 45,000 mi (72,000 km).
^2 If not replaced, inspect the belt or belts every 15,000 mi (24,000 km).
^3 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or 100,000 mi (160,000 km).

Diesel Engine

Intelligent Oil-Life Monitor

Your vehicle has an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how you use your vehicle. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduces environmental waste at the same time.

This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when an oil change is due by displaying a message in the information display.

The following table provides examples of vehicle use and its impact on oil change intervals. It is a guideline only. Actual oil change intervals depend on several factors and generally decrease with severity of use.

When to Expect the Message Prompting You to Change Your Oil
Vehicle Use and Examplemi (km)
7,500–10,000 mi(12,000–16,000 km)Normal
Normal commuting with highway driving.No, or moderate, load or towing.Flat to moderately hilly roads.
No extended idling.
5,000–7,500 mi(8,000–12,000 km)Severe
Moderate to heavy load or towing.Mountainous or off-road conditions.Extended idling, 200-300 hours.Extended hot or cold operation.
2,500–5,000 mi(4,000–8,000 km)Extreme
Maximum load or towing.Extreme hot or cold operation.Use of high sulfur diesel fuel.

Note: Use the appropriate special operating condition for maintenance information when using high sulfur diesel fuels, operating your vehicle off-road or in dusty conditions, such as unpaved roads.
Note: For every hour that your vehicle idles, it has accumulated the equivalent of approximately 25 mi (40 km).

Normal Maintenance Intervals

At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Fuel and water separator. Drain if necessary or if indicated by the information display.
Refill the diesel exhaust fluid tank.
Rotate the tires, inspect the tires for wear and measure tread depth3
Perform a multi-point inspection, recommended.
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine and secondary cooling system coolant concentration freeze-point protection, level and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints. Lubricate any grease fittings. Four-wheel drive vehicles.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints. Lubricate any grease fittings.

^1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
^2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
^3 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted.

Other Maintenance items1
(32,000 km)Replace the cabin air filter.Every 20,000 mi
Every 30,000 mi (48,000 km)Replace the engine-mounted and frame-mounted fuel filters. Inspect the engine and secondary cooling system coolant concentration freeze-point protection, additive corrosion inhibitor strength if your vehicle has orange-colored coolant, coolant level, and hoses. Add coolant additive if necessary if your vehicle has orange-colored coolant.
(72,000 km)Replace the air inlet foam filter.Every 45,000 mi
Every 60,000 mi (96,000 km)Replace the front wheel bearing grease and grease seal if using non-sealed bearings. Two-wheel drive vehicles.
At 90,000 mi (144,000 km)Inspect the accessory drive belt or belts.2
(160,000 km) Change theChange the crankcase ventilation filter element if equipped. Dual rear wheel and incomplete chassis configurations only. Engine and secondary cooling system coolant if your vehicle has orange-colored coolant.
Every 150,000 mi (240,000 km)Change the automatic transmission fluid and filter. Consult dealer for requirements.
Replace the accessory drive belt or belts if not replaced within the last 100,000 mi (160,000 km)
Replace the front wheel bearings and seals if using non-sealed bearings. Two-wheel drive vehicles.
Change axle(s) fluid. See exceptions.
Change transfer case fluid, if equipped.
Every 200,000 mi (320,000 km)Change engine coolant if your vehicle has yellow-colored coolant.4

^1 You can perform these maintenance items within 3,000 mi (4,800 km) of the last oil change. Do not exceed the designated distance for the interval.
^2 Perform follow-up inspections every 15,000 mi (24,000 km) after the initial inspection. Replace the belt or belts at 150,000 mi (240,000 km).
^3 Initial replacement is at six years or 105,000 mi (168,000 km), then every three years or 45,000 mi (72,000 km).
^4 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or 100,000 mi (160,000 km).
Note: If your vehicle has orange-colored coolant and you add coolant additive, do not exceed the specified maximum of 50 fl oz (1.4 L) for the engine and 20 fl oz (473 ml) for the secondary cooling system. Operating the engine with excessive coolant additive may cause overheating which could lead to severe, permanent engine damage.

SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE

Gasoline Engine

If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated. If you operate your vehicle occasionally under any of these conditions, it is not necessary to perform the extra maintenance. For specific recommendations, see your dealership service advisor or technician.

Towing a Trailer or Using a Car-top Carrier
Inspect frequently, service as requiredInspect and lubricate U-joints if equipped with grease fittings.
See axle maintenance items under Exceptions.
Every 5,000 mi (8,000 km)Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.1
or six months.Change engine oil and filter.Every 5,000 mi (8,000 km)
Inspect and lubricate U-joints if equipped with grease fittings.
Every 30,000 mi (48,000 km)Replace front wheel bearing grease and grease seals if non-sealed bearings are used.
(96,000 km)Change transfer case fluid (Four-wheel drive vehicles).Eve
Replace spark plugs.

^1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted.

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use (Such as Delivery, Taxi, Patrol Car or Livery)
as requiredReplace engine air filter.Inspect frequently, service
Replace cabin air filter.
Inspect brake system.Every 5,000 mi (8,000 km)
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
Lubricate control arm and steering ball joints if equipped with grease fittings.
Rotate tires, inspect tires for wear and measure tread depth.1
Every 5,000 mi (8,000 km) or six monthsInspect and lubricate U-joints if equipped with grease fittings.

Scheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use (Such as Delivery, Taxi, Patrol Car or Livery)
or six months or 200 engine hours.Change engine oil and filter.Every 5,000 mi (8,000 km)
Every 30,000 mi (48,000 km)Replace front wheel bearing grease and grease seals if non-sealed bearings are used.
(96,000 km)Replace spark plugs.Every 60,000 mi

^1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted.

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
as requiredReplace engine air filter.Inspect frequently, service
Replace cabin air filter.
Every 5,000 mi (8,000 km)Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.1
or six monthsChange engine oil and filter.Every 5,000 mi (8,000 km)
Inspect and lubricate U-joints if equipped with grease fittings.
Every 30,000 mi (48,000 km)Replace front wheel bearing grease and grease seals if non-sealed bearings are used.

^1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted.

Off-road operation
Inspect frequently, service as requiredInspect steering linkage, ball joints and U-joints, Lubricate if equipped with grease fittings.
Replace engine air filter.
or six monthsChange engine oil and filter.Every 5,000 mi (8,000 km)
Replace cabin air filter.

Scheduled Maintenance

Off-road operation
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.1
Every 30,000 mi (48,000 km)Replace front wheel bearing grease and grease seals if non-sealed bearings are used.

1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted.

Exclusive use of E85 (Flex Fuel Vehicles Only)
Every oil change intervalIf ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.

Diesel Engine

If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated. If you operate your vehicle occasionally under any of these conditions, it is not necessary to perform the extra maintenance. For specific recommendations, see your dealership service advisor or technician.

Towing a Trailer or Using a Car-top Carrier
As requiredChange the engine oil and filter as indicated by the information display, and perform the services listed in the scheduled maintenance chart.
See the axle maintenance items under Exceptions.
Every 15,000 mi (24,000 km) or six months, 600 engine hoursReplace the engine-mounted and frame-mounted fuel filters.
Every 30,000 mi (48,000 km)Replace the wheel bearing grease and grease seals if using non-sealed bearings. (Two-wheel drive vehicles)

Scheduled Maintenance

Towing a Trailer or Using a Car-top Carrier
Every 30,000 mi (48,000 km) or 1200 engine hoursInspect the engine and secondary cooling system coolant concentration (freeze-point protection) and additive (corrosion inhibitor) strength. If your vehicle has orange-colored coolant, add coolant additive if necessary.
(96,000 km) or 2400 engine hoursFlush and refill the coolant. Do not add coolant additive.E

Note: If your vehicle has orange-colored coolant and you add coolant additive, do not exceed the specified maximum of 50 fl oz (1.4 L) for the engine and 20 fl oz (473 ml) for the secondary cooling system. Operating the engine with excessive coolant additive may cause overheating which could lead to severe, permanent engine damage.

Note: After the initial coolant flush and fill at 60,000 mi (96,000 km) or 2400 engine hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter.

Frequent or Extended Idling (Over 10 Minutes Per Hour of Normal Driving) or Frequent Low-speed Operation if your Vehicle is Used for Stationary Operation
As requiredChange the engine oil and filter as indicated by the information display, and perform the services listed in the scheduled maintenance chart.
Every 15,000 mi (24,000 km), six months or 600 engine hoursReplace the engine-mounted and frame-mounted fuel filters.
Every 30,000 mi (48,000 km) or 1200 engine hoursInspect the engine and secondary cooling system coolant concentration (freeze-point protection) and additive (corrosion inhibitor) strength. If your vehicle has orange-colored coolant, add coolant additive if necessary.
(96,000 km) or 2400 engine hoursFlush and refill the coolant. Do not add coolant additive.E

Note: If your vehicle has orange-colored coolant and you add coolant additive, do not exceed the specified maximum of 50 fl oz (1.4 L) for the engine and 20 fl oz (473 ml) for the secondary cooling system. Operating the engine with excessive coolant additive may cause overheating which could lead to severe, permanent engine damage.

Note: After the initial coolant flush and fill at 60,000 mi (96,000 km) or 2400 engine hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter.

Frequent Low-speed Operation, Consistent Heavy Traffic Under 25 mph (40 km/h) or Long Rush-hour Traffic
As requiredChange the engine oil and filter as indicated by the information display, and perform the services listed in the scheduled maintenance chart.
Every 15,000 mi (24,000 km), six months or 600 engine hoursReplace the engine-mounted and frame-mounted fuel filters.
Every 30,000 mi (48,000 km) or 1200 engine hoursInspect the engine and secondary cooling system coolant concentration (freeze-point protection) and additive (corrosion inhibitor) strength. If your vehicle has orange-colored coolant, add coolant additive if necessary.
(96,000 km) or 2400 engine hoursFlush and refill the coolant. Do not add coolant additive.E

Note: If your vehicle has orange-colored coolant and you add coolant additive, do not exceed the specified maximum of 50 fl oz (1.4 L) for the engine and 20 fl oz (473 ml) for the secondary cooling system. Operating the engine with excessive coolant additive may cause overheating which could lead to severe, permanent engine damage.
Note: After the initial coolant flush and fill at 60,000 mi (96,000 km) or 2400 engine hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter.

Sustained High-speed Driving at Gross Vehicle Weight Rating (Maximum Loaded Weight for Vehicle Operation)
As requiredChange the engine oil and filter as indicated by the information display, and perform the services listed in the scheduled maintenance chart.
Every 15,000 mi (24,000 km), six months or 600 engine hoursReplace the engine-mounted and frame-mounted fuel filters.
Every 30,000 mi (48,000 km)Replace the wheel bearing grease and grease seals if using non-sealed bearings. (Two-wheel drive vehicles)

Scheduled Maintenance

Sustained High-speed Driving at Gross Vehicle Weight Rating (Maximum Loaded Weight for Vehicle Operation)
Every 30,000 mi(48,000 km) or 1200 engine hoursInspect the engine and secondary cooling system coolant concentration (freeze-point protection) and additive (corrosion inhibitor) strength. If your vehicle has orange-colored coolant, add coolant additive if necessary.
(96,000 km) or 2400 engine hoursFlush and refill the coolant. Do not add coolant additive.E

Note: If your vehicle has orange-colored coolant and you add coolant additive, do not exceed the specified maximum of 48 fluid ounces (1.4 liters) for the engine and 16 fluid ounces (473 ml) for the secondary cooling system. Operating the engine with excessive coolant additive may cause overheating which could lead to severe, permanent engine damage.
Note: After the initial coolant flush and fill at 60,000 mi (96,000 km) or 2400 engine hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter.

Operating in Sustained Ambient Temperatures Below -9°F (-23°C) or Above 100°F (38°C)
As requiredChange the engine oil and filter as indicated by the information display, and perform the services listed in the scheduled maintenance chart.
Every 15,000 mi (24,000 km), six months or 600 engine hoursReplace the engine-mounted and frame-mounted fuel filters.
Every 30,000 mi (48,000 km)Replace the wheel bearing grease and grease seals if using non-sealed bearings. (Two-wheel drive vehicles)
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Every 7,500 mi (12,000 km)Rotate the tires, inspect the tires for wear and measure tread depth.1
Inspect the brake system pads and rotors.
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the steering and suspension ball joints and tie rods. Lubricate any grease fittings.
Every 7,500 mi (12,000 km), six months or 300 engine hoursChange the engine oil and filter. ^2
Inspect and lubricate the U-joints.
Every 15,000 mi (24,000 km), 6 months or 600 engine hoursReplace the engine-mounted and frame-mounted fuel filters.
(48,000 km)Replace the air inlet foam filter.Every 30,000 mi
Replace the wheel bearing grease and grease seals if using non-sealed bearings. (Two-wheel drive vehicles)

^1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted.
^2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.

Off-road Operation
As requiredInspect functional holes in each leg of the twin exhaust tips and the holes under the shield just inboard of the right rear tire to make sure they are clean and clear of debris or foreign materials. Refer to the Vehicle Care chapter of your owner's manual for more information.
Inspect the steering and suspension ball joints and tie rods. Lubricate any grease fittings.
Every 7,000 mi (12,000 km), six months or 300 engine hoursRotate the tires, inspect the tires for wear and measure tread depth. ^1
Inspect the brake system pads and rotors.
Inspect the air filter restriction gauge. Replace the filter if necessary.
Every 7,000 mi (12,000 km) or 300 engine hoursChange the engine oil and filter. ^2
Every 15,000 mi (24,000 km), six months or 600 engine hoursReplace the engine-mounted and frame-mounted fuel filters.
(48,000 km)Replace the air inlet foam filter.Every 30,000 mi
Replace the wheel bearing grease and grease seals if using non-sealed bearings. (Two-wheel drive vehicles).
Every 50,000 mi (80,000 km)Change the rear axle fluid (Dana rear axles only - some F-350s; all F-450s and F-550s).
Change the transfer case fluid. (Four-wheel drive vehicles)
Inspect the front axle fluid. (Four-wheel drive vehicles)

^1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels only if unusual wear is noted.
^2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.

Using Biodiesel, up to and Including 20% Biodiesel (B20)
As requiredChange the engine oil and filter as indicated by the information display, and perform the services listed in the scheduled maintenance chart.
Every 15,000 mi (24,000 km), six months or 300 engine hoursReplace the engine-mounted and frame-mounted fuel filters.
Using Fuel Other Than Ultra-low Sulfur Diesel Fuel - Vehicles Operated Where Ultra-low Sulfur Diesel Fuel is not Required or Available
or three months (if using high sulfur fuel with more than 500 ppm sulfur)Change engine oil and filter.Every 2,500 mi (4,000 km)
or six months (if using high sulfur fuel with fewer than 500 ppm sulfur)Change engine oil and filter.Every 5,000 mi (8,000 km)

Exceptions

Axle and Transfer Case Maintenance

Axle(s) and transfer case (4X4 only) fluid changes or level checks are not required unless a leak is suspected or the assembly has been submerged in water. During long periods of trailer towing with outside temperatures above 70°F (21°C) or at

wide-open throttle for long periods above 45 mph (72 km/h), change the rear axle fluid every 30,000 mi (48,000 km) if the rear axle is filled with non-synthetic fluid. This interval can be waived and the 150,000 mi (240,000 km) service interval can continue if the rear axle is filled with 75W140 synthetic gear fluid meeting Ford

specification WSL-M2C192-A, part number XY-75W140-QL, or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. See Capacities and Specifications (page 418).

Additional Axle Maintenance for Dual Rear Wheels

Change rear axle fluid every 250,000 mi (400,000 km) under normal driving conditions on all commercial applications. When operating your vehicle at or near maximum gross vehicle weights, change the rear axle fluid every 60,000 mi (96,000 km). In addition, follow this 60,000 mi (96,000 km) schedule when operating your vehicle under the special operating conditions where noted.

California Fuel Filter Replacement

If you register your vehicle in California, the California Air Resources Board has determined that the failure to perform this maintenance item does not nullify the emission warranty or limit recall liability before the completion of your vehicle's useful life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.

Hot Climate Oil Change Intervals

Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates using an American Petroleum Institute (API) Certified for Gasoline Engines (Certification mark) oil of SM or SN quality, the normal oil change interval is 3,000 mi (5,000 km).

If the available API SM or SN oils are not available, then the oil change interval is 2,000 mi (3,000 km).

Engine Air Filter and Cabin Air Filter Replacement

The life of the engine air filter and cabin air filter is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions require frequent inspection and replacement of the engine air filter and cabin air filter.

Diesel Particulate Filter

Over time, a slight amount of ash builds up in the diesel particulate filter, which is not removed during the regeneration process. The filter may need to be replaced with a new or remanufactured part at approximately 250,000 mi (400,000 km). Actual mileage varies depending on engine and vehicle operating conditions.

In this case, the engine control system sets a service light (wrench icon) to inform you to bring your vehicle to the dealer for service. If there are any issues with the oxidation catalyst or particulate filter system, a service light (wrench or engine icon) sets by the engine control system to inform you to bring your vehicle into a dealer for service.

SCHEDULED MAINTENANCE RECORD

Scheduled Maintenance

FORD F-350 Super Duty (2019) - Scheduled Maintenance - 1

text_image Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Dealer stamp Signature:

FORD F-350 Super Duty (2019) - Scheduled Maintenance - 2

text_image Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Dealer stamp Signature:

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FORD F-350 Super Duty (2019) - Scheduled Maintenance - 4

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Scheduled Maintenance

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FORD F-350 Super Duty (2019) - Scheduled Maintenance - 2

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FORD F-350 Super Duty (2019) - Scheduled Maintenance - 4

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Scheduled Maintenance

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FORD F-350 Super Duty (2019) - Scheduled Maintenance - 3

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FORD F-350 Super Duty (2019) - Scheduled Maintenance - 4

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Scheduled Maintenance

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FORD F-350 Super Duty (2019) - Scheduled Maintenance - 2

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FORD F-350 Super Duty (2019) - Scheduled Maintenance - 3

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FORD F-350 Super Duty (2019) - Scheduled Maintenance - 4

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Scheduled Maintenance

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FORD F-350 Super Duty (2019) - Scheduled Maintenance - 2

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Scheduled Maintenance

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ELECTROMAGNETIC COMPATIBILITY

FORD F-350 Super Duty (2019) - ELECTROMAGNETIC COMPATIBILITY - 1

WARNING: Do not place objects or mount equipment on or near the airbag cover, on the side of the seatbacks (of the front seats), or in front seat areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.

FORD F-350 Super Duty (2019) - ELECTROMAGNETIC COMPATIBILITY - 2

WARNING: Do not fasten antenna cables to original vehicle wiring, fuel pipes and brake pipes.

FORD F-350 Super Duty (2019) - ELECTROMAGNETIC COMPATIBILITY - 3

WARNING: Keep antenna and air cables at least 4 in (10 cm) from electronic modules and airbags.

Note: We test and certify your vehicle to meet electromagnetic compatibility legislation (UNECE Regulation 10 or other applicable local requirements). It is your responsibility to make sure that any equipment an authorized dealer installs on your vehicle complies with applicable local legislation and other requirements.

Note: Any radio frequency transmitter equipment in your vehicle (such as cellular telephones and amateur radio transmitters) must keep to the parameters in the following table. We do not provide special provisions or conditions for installations or use.

Car
FORD F-350 Super Duty (2019) - ELECTROMAGNETIC COMPATIBILITY - 4

text_image 3 2 1

E239120

Van
FORD F-350 Super Duty (2019) - ELECTROMAGNETIC COMPATIBILITY - 5

text_image ① ② ③

E239122

Truck
FORD F-350 Super Duty (2019) - ELECTROMAGNETIC COMPATIBILITY - 6

text_image 1 2 3

E239121

Frequency Band MHzRMS)Antenna PositionsMaximum out
1501-30
2,35050-54
2,35068-88
2,350142-176
2,350380-512
2,310806-870

Note: After the installation of radio frequency transmitters, check for disturbances from and to all electrical equipment in your vehicle, both in the standby and transmit modes.

Check all electrical equipment:

  • With the ignition ON.
  • With the engine running.
  • During a road test at various speeds.

Check that electromagnetic fields generated inside your vehicle cabin by the transmitter installed do not exceed applicable human exposure requirements.

END USER LICENSE AGREEMENT

VEHICLE SOFTWARE END USER LICENSE AGREEMENT (EULA)

- You ("You" or "Your" as applicable) have acquired a vehicle having several devices, including SYNC ® and various control modules, ("DEVICES") that include software licensed or owned by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY"). Those software products of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and "online" or electronic documentation ("SOFTWARE") are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.

•The SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY.

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA") DO NOT USE THE DEVICES OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICES, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).

GRANT OF SOFTWARE LICENSE: This EULA grants you the following license:

- You may use the SOFTWARE as installed on the DEVICES and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers.

Description of Other Rights and Limitations

- Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR

COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process. It is your responsibility to monitor any speech recognition functions included in the system.

- Limitations on Reverse Engineering, Decompilation and Disassembly:

You may not reverse engineer, decompile, translate, disassemble or attempt to discover any source code or underlying ideas or algorithms of the SOFTWARE nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation or to the extent as may be permitted by the licensing terms governing use of any open source components included with the SOFTWARE.

- Limitations on Distributing, Copying, Modifying and Creating

Derivative Works: You may not distribute, copy, make modifications to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation or to the extent as may be permitted by the licensing terms governing use of any open source components included with the SOFTWARE.

- Single EULA: The end user documentation for the DEVICES and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE.

- SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICES, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.

- Termination: Without prejudice to any other rights, FORD MOTOR COMPANY may terminate this EULA if you fail to comply with the terms and conditions of this EULA.

- Internet-Based Services

Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that FORD MOTOR COMPANY, third party software and service suppliers, its affiliates and/or its designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICES.

- Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, third party software and service suppliers, its affiliates and/or its designated agent to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components".) SOFTWARE updates may cause you to incur additional

charges from your wireless service provider. If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. FORD MOTOR COMPANY, its affiliates and/or its designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE.

SOFTWARE may provide you with the ability to link to third party sites. The third party sites are not under the control of FORD MOTOR COMPANY, its affiliates and/or its designated agent. Neither FORD MOTOR COMPANY nor its affiliates nor its designated agent are responsible for (I) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by FORD MOTOR COMPANY, its affiliates and/or its designated agent.

·Obligation to Drive Responsibly:

You recognize your obligation to drive responsibly and keep attention on the road. You will read and abide with the DEVICES operating instructions particularly as they pertain to safety and you agree to assume any risk associated with the use of the DEVICES.

UPGRADES AND RECOVERY MEDIA:

If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICES on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled "For Upgrade Purposes Only" or "For Recovery Purposes Only" you may install one (1) copy of such SOFTWARE onto the DEVICES as a replacement copy for the existing SOFTWARE, and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade SOFTWARE.

INTELLECTUAL PROPERTY RIGHTS:

All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and "applets" incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by FORD MOTOR COMPANY, or its affiliates or suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content outside its intended use. All rights not specifically granted under this EULA are reserved by FORD MOTOR COMPANY, its affiliates, and third party software and service providers and suppliers. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation.

EXPORT RESTRICTIONS: You

acknowledge that the SOFTWARE is subject to U.S. and European Union export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments.

TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, its affiliates, and third party software and service providers.

PRODUCT SUPPORT: Please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICES product support, such as the vehicle owner guide.

Should you have any questions concerning this EULA, or if you desire to contact FORD MOTOR COMPANY for any other reason, please refer to the address provided in the documentation for the DEVICES.

No Liability for Certain Damages:

EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE OR SERVICES SUPPLIERS, AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY BE EXPRESSLY PROVIDED FOR YOUR NEW VEHICLE.

SYNC® Automotive Important Safety Information Read and follow instructions:

- Before using your SYNC® system, read and follow all instructions and safety information provided in this end user manual ("Owner Guide".) Not following precautions found in the Owner Guide can lead to an accident or other serious injuries.

General Operation

- Voice Command Control: Certain functions within the SYNC® system may be accomplished using voice commands. Using voice commands while driving helps you to operate the system without removing your hands from the wheel or eyes from the road.

- Prolonged Views of Screen: Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention.

·Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.

- Navigation Features: Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully.

- Distraction Hazard: Any navigation features may require manual (non-verbal) setup. Attempting to perform such set-up or insert data while driving can distract your attention and could cause an accident or other serious injury. Stop the vehicle in a safe and legal manner before attempting these operations.

- Let Your Judgment Prevail: Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Any such feature is not a substitute for your personal judgment. Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices.

- Route Safety: Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions.

·Potential Map Inaccuracy: Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes.

·Emergency Services: Do not rely on any navigation features included in the system to route you to emergency services. Ask local authorities or an emergency services operator for these locations. Not all emergency services such as police, fire stations, hospitals and clinics are likely to be contained in the map database for such navigation features.

Your Responsibilities and Assumptions of Risk

- You agree to each of the following:(a) Any use of the SOFTWARE while driving an automobile or other vehicle in violation of applicable law or otherwise driving in an unsafe manner presents a significant risk of distracted driving and should not be attempted under any circumstances;(b) Use of the SOFTWARE at excessive volume poses a significant risk of hearing damage and should not be attempted under any circumstances;(c) The SOFTWARE may not be compatible with new or different versions of an operating system, third party software, or third party services, and the SOFTWARE may potentially cause a critical failure of an operating system, third party software, or third party service.(d) Any third party service accessed by or third party software used with the SOFTWARE (I) may charge an additional fee for access, (ii) may not work correctly, on an uninterrupted basis, or error free, (iii) may change streaming formats or discontinue operation, (iv) may contain adult, profane or offensive content; and (v) may contain inaccurate, false or misleading traffic, weather, financial or safety information or other content; and (e) Use of the SOFTWARE may cause you to incur additional charges from your wireless service provider (WSP) and any data or minute calculators that may be included in the software program are for reference only, are not warranted in any way and should not be relied upon in anyway.

- When using the SOFTWARE, you agree to be responsible for and assume the entire risk to the items set forth in Section (a) – (e) above.

Disclaimer of Warranty

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE DEVICES AND SOFTWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, COMPATIBILITY, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE AND ANY THIRD PARTY SOFTWARE OR THIRD-PARTY SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND FORD MOTOR COMPANY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE, THIRD PARTY SOFTWARE, AND THIRD-PARTY SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR AN ARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. FORD MOTOR COMPANY DOES NOT WARRANT (a) AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES, (b) THAT THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES WILL MEET YOUR REQUIREMENTS, (c) THAT THE OPERATION OF THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, (d) OR THAT DEFECTS IN THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY FORD MOTOR COMPANY OR ITS AUTHORIZED REPRESENTATIVE SHALL

CREATE A WARRANTY. SHOULD THE SOFTWARE, THIRD PARTY SOFTWARE, OR THIRD-PARTY SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE DISCLAIMER MAY NOT FULLY APPLY TO YOU. THE SOLE WARRANTY PROVIDED BY FORD MOTOR COMPANY SHALL BE FOUND IN THE WARRANTY INFORMATION INCLUDING WITH YOUR OWNER GUIDE. TO THE EXTENT THAT THERE IS ANY CONFLICT BETWEEN THE TERMS OF THIS SECTION AND THE WARRANTY BOOKLET, THE WARRANTY BOOKLET SHALL CONTROL.

Applicable Law, Venue, Jurisdiction

•The laws of the State of Michigan govern this EULA and Your use of the SOFTWARE. Your use of the SOFTWARE may also be subject to other local, state, national, or international laws. Any litigation arising out of or related to this EULA shall be brought and maintained exclusively in a court of the State of Michigan located in Wayne County or in the United States District Court for the Eastern District of Michigan. You hereby consent to submit to the personal jurisdiction of a court in the State of Michigan located in Wayne County and the United States District Court for the Eastern District of Michigan for any dispute arising out of or relating to this EULA.

Binding Arbitration and Class Action Waiver

(a) Application. This Section applies to any dispute EXCEPT IT DOES NOT INCLUDE A DISPUTE RELATING TO COPYRIGHT INFRINGEMENT, OR TO THE ENFORCEMENT OR VALIDITY OF YOUR, FORD MOTOR COMPANY, OR ANY OF FORD MOTOR COMPANY'S LICENSORS' INTELLECTUAL PROPERTY RIGHTS. Dispute means any dispute, action, or other controversy between You and FORD MOTOR COMPANY, other than the exceptions listed above, concerning the SOFTWARE (including its price) or this EULA, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis.

(b) Notice of Dispute. In the event of a Dispute, You or FORD MOTOR COMPANY must give the other a “Notice of Dispute”, which is a written statement of the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You and FORD MOTOR COMPANY will attempt to resolve any dispute through informal negotiation within 60 days from the date the Notice of Dispute is sent. After 60 days, You or FORD MOTOR COMPANY may commence arbitration.

(c) Small claims court. You may also litigate any dispute in small claims court in your county of residence or FORD MOTOR COMPANY'S principal place of business, if the dispute meets all requirements to be heard in the small claims court. You may litigate in small claims court whether or not You negotiated informally first.

(d) Binding arbitration. If You and FORD MOTOR COMPANY, do not resolve any dispute by informal negotiation or in small claims court, any other effort to resolve the dispute will be conducted exclusively by binding arbitration. You are giving up

the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. Instead, all disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the Federal Arbitration Act. Any court with jurisdiction over the parties may enforce the arbitrator's award.

(e) Class action waiver. Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor FORD MOTOR COMPANY, will seek to have any dispute heard as a class action, as a private attorney general action, or in any other proceeding in which any party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.

(f) Arbitration procedure. Any arbitration will be conducted by the American Arbitration Association (the "AAA"), under its Commercial Arbitration Rules. If You are an individual and use the SOFTWARE for personal or vehicle use, or if the value of the dispute is \75,000 or less whether or not You are an individual or how You use the SOFTWARE, the AAA Supplementary Procedures for Consumer-Related Disputes will also apply. To commence arbitration, submit a Commercial Arbitration Rules Demand for Arbitration form to the AAA. You may request a telephonic or in-person hearing by following the AAA rules. In a dispute involving \10,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in-person hearing instead. For more information, see adr.org or call 1-800-778-7879. You agree to commence arbitration only in your county of residence or FORD MOTOR COMPANY'S principal place of business. The arbitrator

may award the same damages to You individually as a court could. The arbitrator may award declaratory or injunctive relief only to You individually, and only to the extent required to satisfy Your individual claim.

(g) Arbitration fees and incentives.

- I. Disputes involving \$75,000 or less. FORD MOTOR COMPANY will promptly reimburse your filing fees and pay the AAA's and arbitrator's fees and expenses. If you reject FORD MOTOR COMPANY'S last written settlement offer made before the arbitrator was appointed ("last written offer"), your dispute goes all the way to an arbitrator's decision (called an "award"), and the arbitrator awards you more than the last written offer, FORD MOTOR COMPANY will give you three incentives: (1) pay the greater of the award or \$1,000; (2) pay twice your reasonable attorney's fees, if any; and (3) reimburse any expenses (including expert witness fees and costs) that your attorney reasonably accrues for investigating, preparing, and pursuing your claim in arbitration. The arbitrator will determine the amounts.

-ii. Disputes involving more than \$75,000. The AAA rules will govern payment of filing fees and the AAA's and arbitrator's fees and expenses.

-iii. Disputes involving any amount. In any arbitration you commence, FORD MOTOR COMPANY will seek its AAA or arbitrator's fees and expenses, or Your filing fees it reimbursed, only if the arbitrator finds the arbitration frivolous or brought for an improper purpose. In any arbitration FORD MOTOR COMPANY commences, it will pay all

filing, AAA, and arbitrator's fees and expenses. It will not seek its attorney's fees or expenses from you in any arbitration. Fees and expenses are not counted in determining how much a dispute involves.

(h) Claims or disputes must be filed within one year. To the extent permitted by law, any claim or dispute under this EULA to which this Section applies must be filed within one year in small claims court (Section c) or in arbitration (Section d). The one-year period begins when the claim or dispute first could be filed. If such a claim or dispute is not filed within one year, it is permanently barred.

(I) Severability. If the class action waiver (Section e) is found to be illegal or unenforceable as to all or some parts of a dispute, then that portion of Section e will not apply to those parts. Instead, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration. If any other provision of that portion Section e is found to be illegal or unenforceable, that provision will be severed with the remainder of Section e remaining in full force and effect.

Telenav Software End User License Agreement

Please read these terms and conditions carefully before you use the TeleNav Software. Your use of the TeleNav Software indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not break the seal of the package, launch, or otherwise use the TeleNav Software. TeleNav may revise this Agreement and the privacy policy at any time, with or without notice to you. You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy.

1. Safe and Lawful Use

You acknowledge that devoting attention to the TeleNav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the TeleNav Software:

(a) observe all traffic laws and otherwise drive safely;
(b) use your own personal judgment while driving. If you feel that a route suggested by the TeleNav Software instructs you to perform an unsafe or illegal maneuver, places you in an unsafe situation, or directs you into an area that you consider to be unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise manipulate the TeleNav Software, unless your vehicle is stationary and parked;
(d) do not use the TeleNav Software for any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful purposes, or in any manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices and cables necessary for use of the TeleNav Software in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag).
You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle, including as a result of your failure to comply with the directions above.

2. Account Information

You agree: (a) when registering the TeleNav Software, to provide TeleNav with true, accurate, current, and complete information about yourself, and (b) to inform TeleNav promptly of any changes to such information, and to keep it true, accurate, current and complete.

3. Software License

- Subject to your compliance with the terms of this Agreement, TeleNav hereby grants to you a personal, non-exclusive, non-transferable license (except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license), without the right to sublicense, to use the TeleNav Software (in object code form only) in order to access and use the TeleNav Software. This license shall terminate upon any termination or expiration of this Agreement. You agree that you will use the TeleNav Software only for your personal business or leisure purposes, and not to provide commercial navigation services to other parties.

3.1 License Limitations

·(a) reverse engineer, decompile, disassemble, translate, modify, alter or otherwise change the TeleNav Software or any part thereof; (b) attempt to derive the source code, audio library or structure of the TeleNav Software without the prior express written consent of TeleNav; (c) remove from the TeleNav Software, or alter, any of TeleNav's or its suppliers' trademarks, trade names, logos, patent or copyright notices, or other notices or markings; (d)

distribute, sublicense or otherwise transfer the TeleNav Software to others, except as part of your permanent transfer of the TeleNav Software; or (e) use the TeleNav Software in any manner that

  1. infringes the intellectual property or proprietary rights, rights of publicity or privacy or other rights of any party,

ii. violates any law, statute, ordinance or regulation, including but not limited to laws and regulations related to spamming, privacy, consumer and child protection, obscenity or defamation, or

iii. is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav.

4. Disclaimers

•To the fullest extent permissible pursuant to applicable law, in no event will TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software. TeleNav also does not warrant the accuracy of the map or other data used for the TeleNav Software. Such data may not always reflect reality due to, among other things, road closures, construction, weather, new roads and other changing conditions. You are responsible for the entire risk arising out of your use of the TeleNav Software. For example but without limitation, you agree not to rely on the TeleNav Software for critical navigation in areas where the well-being or survival of you or others

is dependent on the accuracy of navigation, as the maps or functionality of the TeleNav Software are not intended to support such high risk applications, especially in more remote geographical areas.

- TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM COURSE OF DEALING, CUSTOM OR TRADE AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE.

•Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you.

5. Limitation of Liability

• TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE, EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY

REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV'S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

6. Arbitration and Governing Law

- You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara, California. The arbitrator shall apply the Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties. You expressly agree to waive your right to a jury trial. This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of law provisions. To the extent judicial action is necessary in connection with the binding arbitration, both TeleNav and you agree to submit

to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

7. Assignment

- You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the TeleNav Software, and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to TeleNav, in which case you and all other parties shall immediately cease all use of the TeleNav Software. Notwithstanding the foregoing, TeleNav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement.

8. Miscellaneous

8.1

This Agreement constitutes the entire agreement between TeleNav and you with respect to the subject matter hereof.

8.2

Except for the limited licenses expressly granted in this Agreement, TeleNav retains all right, title and interest in and to the TeleNav Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or

conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement.

8.3

By using the TeleNav Software, you consent to receive from TeleNav all communications, including notices, agreements, legally required disclosures or other information in connection with the TeleNav Software (collectively, "Notices") electronically. TeleNav may provide such Notices by posting them on TeleNav's Website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the TeleNav Software.

8.4

TeleNav's or your failure to require performance of any provision shall not affect that party's right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself.

8.5

If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect.

8.6

The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement. As used in this Agreement, the words "include" and "including" and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words "without limitation".

9. Other Vendors Terms and Conditions

- The Telenav Software utilizes map and other data licensed to Telenav by third party vendors for the benefit of you and other end users. This Agreement includes end-user terms applicable to these companies (included at the end of this Agreement), and thus your use of the Telenav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to Telenav's third party vendor licensors::

9.1 End User Terms Required by HERE North America, LLC

The data (“Data”) is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and Telenav (“Telenav”) and its licensors (including their licensors and suppliers) on the other hand.

© 2013 HERE. All rights reserved.

The Data for areas of Canada includes information taken with permission from Canadian authorities, including: © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®, © Department of Natural Resources Canada.

HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information.

©United States Postal Service® 2014. Prices are not established, controlled or approved by the United States Postal Service®. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4

9.2 End User Terms Required by NAV2 (Shanghai) Co., Ltd

The data (“Data”) is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and NAV2 (Shanghai) Co., Ltd (“NAV2”) and its licensors (including their licensors and suppliers) on the other hand. 20xx. All rights reserved

Terms and Conditions

Permitted Use. You agree to use this Data together with the Telenav Software solely for the internal business and personal purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you agree not to otherwise reproduce, copy, modify, decompile, disassemble, create any derivative works of, or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws.

Restrictions. Except where you have been specifically licensed to do so by Telenav, and without limiting the preceding paragraph, you may not use this Data (a) with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with or in communication with any positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs.

Warning. The Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic data, any of which may lead to incorrect results.

No Warranty. This Data is provided to you “as is,” and you agree to use it at your own risk. Telenav and its licensors (and their licensors and suppliers) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this Data, or that the Data or server will be uninterrupted or error-free.

Disclaimer of Warranty: TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you.

Disclaimer of Liability: TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE INFORMATION, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF TELENAV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you.

Export Control. You shall not export from anywhere any part of the Data or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations, including but not limited to the laws, rules and regulations administered by the Office of Foreign Assets Control of the U.S. Department of Commerce and the Bureau of Industry and Security of the U.S. Department of Commerce. To the extent that any such

export laws, rules or regulations prohibit HERE from complying with any of its obligations hereunder to deliver or distribute Data, such failure shall be excused and shall not constitute a breach of this Agreement.

Entire Agreement. These terms and conditions constitute the entire agreement between Telenav (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter.

Governing Law. The above terms and conditions shall be governed by the laws of the State of Illinois [insert “Netherlands” where European HERE Data is used], without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the jurisdiction of the State of Illinois [insert “The Netherlands” where European HERE Data is used] for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder.

Government End Users. If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a “commercial item” as that term is defined at 48 C.F.R. (“FAR”) 2.101, is licensed in accordance with these End-User Terms, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following “Notice of Use,” and shall be treated in accordance with such Notice:

NOTICE OF USE

CONTRACTOR (MANUFACTURER/SUPPLIER) NAME: HERE

CONTRACTOR (MANUFACTURER/SUPPLIER) ADDRESS: c/o Nokia, 425 West Randolph Street, Chicago, Illinois 60606

This Data is a commercial item as defined in FAR 2.101 and is subject to these End-User Terms under which this Data was provided.

© 1987 – 2014 HERE – All rights reserved.

If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify HERE prior to seeking additional or alternative rights in the Data.

I. US/Canada Territory

A. United States Data. The End-User Terms for any Application containing Data for the United States shall contain the following notices:

"HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information."

“©United States Postal Service® 20XX. Prices are not established, controlled or approved by the United States Postal Service®. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4.”

B. Canada Data. The following provisions apply to the Data for Canada, which may include or reflect data from third party licensors (“Third Party Data”), including Her Majesty the Queen in Right of Canada (“Her Majesty”), Canada Post Corporation (“Canada Post”) and the Department of Natural Resources of Canada (“NRCan”):

  1. Disclaimer and Limitation: Client agrees that its use of the Third Party Data is subject to the following provisions:

a. Disclaimer: The Third Party Data is licensed on an “as is” basis. The licensors of such data, including Her Majesty, Canada Post and NRCan, make no guarantees, representations or warranties respecting such data, either express or implied, arising by law or otherwise, including but not limited to, effectiveness, completeness, accuracy or fitness for a particular purpose.

b. Limitation on Liability: The Third Party Data licensors, including Her Majesty, Canada Post and NRCan, shall not be liable: (i) in respect of any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or possession of such Data; or (ii) in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the Data.

  1. Copyright Notice: In connection with each copy of all or any portion of the Data for the Territory of Canada, Client shall affix in a conspicuous manner the following copyright notice on at least one of: (i) the label for the storage media of the copy; (ii) the packaging for the copy; or (iii) other materials packaged with the copy, such as user manuals or end user license agreements: "This data includes information taken with permission from Canadian authorities, including © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®, © The Department of Natural Resources Canada. All rights reserved."

  2. End-User Terms: Except as otherwise agreed by the parties, in connection with the provision of any portion of the Data for the Territory of Canada to End-Users as may be authorized under the Agreement, Client shall provide such End-Users, in a reasonably conspicuous manner, with terms (set forth with other end user terms required to be provided under the Agreement, or as otherwise may be provided, by Client) which shall include the following provisions on behalf of the Third Party Data licensors, including Her Majesty, Canada Post and NRCan:

The Data may include or reflect data of licensors, including Her Majesty the Queen in the Right of Canada (“Her Majesty”), Canada Post Corporation (“Canada Post”) and the Department of Natural Resources Canada (“NRCan”). Such data is licensed on an “as is” basis. The licensors, including Her Majesty, Canada Post and NRCan, make no guarantees, representations or warranties respecting such data,

either express or implied, arising by law or otherwise, including but not limited to, effectiveness, completeness, accuracy or fitness for a particular purpose. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in respect of any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or possession of the data or the Data. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the data or the Data.

End User shall indemnify and save harmless the licensors, including Her Majesty, Canada Post and NRCan, and their officers, employees and agents from and against any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action, alleging loss, costs, expenses, damages or injuries (including injuries resulting in death) arising out of the use or possession of the data or the Data.

  1. Additional Provisions: The terms contained in this Section are in addition to all of the rights and obligations of the parties under the Agreement. To the extent that any of the provisions of this Section are inconsistent with, or conflict with, any other provisions of the Agreement, the provisions of this Section shall prevail.

II. Mexico. The following provision applies to the Data for Mexico, which includes certain data from the Instituto Nacional de Estadística y Geografía ("INEGI"):

A. Any and all copies of the Data and/or packaging containing Data for Mexico shall contain the following notice: "Fuente: INEGI (Instituto Nacional de Estadística y Geografía)"

III. Latin America Territory

A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:

NoticeTerritory

Argen- tina IGN "INSTITUTO GEOGRAFICO NACIONAL ARGENTINO"

Ecuador "INSTITUTO GEOGRAFICO MILITAR DEL ECUADOR AUTORIZACION N° IGM-2011-01-PCO-01 DEL 25 DE ENERO DE 2011" "source: © IGN 2009 - BD TOPO ®"

Guadeloupe, French Guiana and Martinique Mexico

IV. Middle East Territory

A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:

NoticeCountry

Jordan

“© Royal Jordanian Geographic Centre”. The foregoing notice requirement for Jordan Data is a material term of the Agreement. If Client or any of its permitted sublicensees (if any) fail to meet such requirement, HERE shall have the right to terminate Client’s license with respect to the Jordan Data.

B. Jordan Data. Client and its permitted sublicensees (if any) are restricted from licensing and/or otherwise distributing HERE's database for the country of Jordan ("Jordan Data") for use in Enterprise Applications to (i) non-Jordanian entities for use of the Jordan Data solely in Jordan or (ii) Jordan-based customers. In addition, Client, its permitted sublicensees (if any) and End-Users are restricted from using the Jordan Data in Enterprise Applications if such party is (i) a non-Jordanian entity using the Jordan Data solely in Jordan or (ii) a Jordan-based customer. For purposes of the foregoing, "Enterprise Applications" shall mean Geomarketing applications, GIS applications, mobile business asset management applications, call center applications, telematics applications, public organization Internet applications or for providing geocoding services.

V. Europe Territory

A. Use of Certain Traffic Codes in Europe

  1. General Restrictions Applicable to Traffic Codes. Client acknowledges and agrees that in certain countries of the Europe Territory, Client will need to obtain rights directly from third party RDS-TMC code providers to receive and use the Traffic Codes in the Data and to deliver to End-Users Transactions in any way derived from or based on such Traffic Codes. For such countries, HERE shall deliver the Data incorporating Traffic Codes to Client only after receiving certification from Client of its having obtained such rights.

  2. Display of Third Party Rights Legends for Belgium. Client shall, for each Transaction that uses Traffic Codes for Belgium, provide the following notice to the End-User: "Traffic Codes for Belgium are provided by the Ministerie van de Vlaamse Gemeenschap and the Ministérie de l'Equipement et des Transports."

B. Paper Maps. With respect to any license granted to Client relating to making, selling or distributing paper maps (i.e., a map fixed on a paper or paper-like medium): (a) such license with respect to Data for the Territory of Great Britain is conditioned on Client's entering into and complying with a separate written agreement with the Ordnance Survey ("OS") to create and sell paper maps, Client's paying to the OS any and all applicable paper map royalties, and Client's complying with the OS copyright notice requirements; (b) such license for selling or otherwise distributing for charge with respect to Data for the Territory of Czech Republic

is conditioned on Client's obtaining prior written consent from Kartografie a.s.; (c) such license for selling or distributing with respect to Data for the Territory of Switzerland is conditioned on Client's obtaining a permit from Bundesamt für Landestopografie of Switzerland; (d) Client is restricted from using Data for the Territory of France to create paper maps with a scale between 1:5,000 and 1:250,000; and (e) Client is restricted from using any Data to create, sell or distribute paper maps that are the same or substantially similar, in terms of data content and specific use of color, symbols and scale, to paper maps published by the European national mapping agencies, including without limitation, Landervermessungämter of Germany, Topografische Dienst of the Netherlands, Nationaal Geografisch Instituut of Belgium, Bundesamt für Landestopografie of Switzerland, Bundesamt für Eich-und Vermessungswesen of Austria, and the National Land Survey of Sweden.

C. OS Enforcement. Without limiting Section IV(B) above, with respect to Data for the Territory of Great Britain, Client acknowledges and agrees that the Ordnance Survey (“OS”) may bring a direct action against Client to enforce compliance with the OS copyright notice (see Section IV(D) below) and paper map requirements (see Section IV(B) above) contained in this Agreement.

D. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:

NoticeCountry(ies)

Austria“© Bundesamt für Eich-und Vermessungswesen”
CroatiaCyprus,Estonia,Latvia,Lithuania,Moldova,Poland,Sloveniaand/orUkraine“© EuroGeographics”
France“source: © IGN 2009 – BDTOPO ®”
Germany“Die Grundlagendatenwurden mit Genehmigungder zuständigen Behördenentnommen”
Great Britain“Contains OrdnanceSurvey data © Crowncopyright and databaseright 2010 Contains RoyalMail data © Royal Mailcopyright and databaseright 2010”
Greece“Copyright GeomaticsLtd.”
Hungary“Copyright © 2003; Top-Map Ltd.”
Italy“La Banca Dati Italiana èstata prodotta usandoquale riferimento anchecartografia numerica edal tratto prodotta e fornitadalla Regione Toscana.”
Norway“Copyright © 2000;Norwegian MappingAuthority”
Portugal“Source: IgeoE – Portugal”

Sweden "Based upon electronic data © National Land Survey Sweden."

E. Respective Country Distribution. Client acknowledges that HERE has not received approvals to distribute map data for the following countries in such respective countries: Albania, Belarus, Kyrgyzstan, Moldova and Uzbekistan. HERE may update such list from time to time. The license rights granted to Client under this TL with respect to the Data for such countries are contingent upon Client's compliance with all applicable laws and regulations, including, without limitation, any required licenses or approvals to distribute the Application incorporating such Data in such respective countries.

VI. Australia Territory

A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:

Copyright. Based on data provided under license from PSMA Australia Limited (www.psma.com.au).

Product incorporates data which is © 20XX Telstra Corporation Limited, GM Holden Limited, Intelematics Australia Pty Ltd and Continental Pty Ltd.

B. Third Party Notices for Australia. In addition to the foregoing, the End-User Terms for any Application containing RDS-TMC Traffic Codes for Australia shall contain the following notice: "Product incorporates traffic location codes which is © 20XX Telstra Corporation Limited and its licensors."

AT&T Vehicle Network Carrier Telematics Disclosure

END USER FOR PURPOSES OF THIS SECTION MEANS YOU AND YOUR HEIRS, EXECUTORS, LEGAL PERSONAL REPRESENTATIVES AND PERMITTED ASSIGNS. FOR PURPOSES OF THIS SECTION "UNDERLYING WIRELESS SERVICE CARRIER" INCLUDES ITS AFFILIATES AND CONTRACTORS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS AND ASSIGNS. END USER HAS NO CONTRACTUAL RELATIONSHIP WITH THE UNDERLYING WIRELESS SERVICE CARRIER AND END USER IS NOT A THIRD PARTY BENEFICIARY OF ANY AGREEMENT BETWEEN FORD AND UNDERLYING CARRIER. END USER UNDERSTANDS AND AGREES THAT THE UNDERLYING CARRIER HAS NO LEGAL, EQUITABLE, OR OTHER LIABILITY OF ANY KIND TO END USER. IN ANY EVENT, REGARDLESS OF THE FORM OF THE ACTION, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, END USER'S EXCLUSIVE REMEDY FOR CLAIMS ARISING IN ANY WAY IN CONNECTION WITH THIS AGREEMENT, FOR ANY CAUSE WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY FAILURE OR

DISRUPTION OF SERVICE PROVIDED HEREUNDER, IS LIMITED TO PAYMENT OF DAMAGES IN AN AMOUNT NOT TO EXCEED THE AMOUNT PAID BY END USER FOR THE SERVICES DURING THE TWO-MONTH PERIOD PRECEDING THE DATE THE CLAIM AROSE.

(ii) END USER AGREES TO INDEMNIFY AND HOLD HARMLESS THE UNDERLYING WIRELESS SERVICE CARRIER AND ITS OFFICERS, EMPLOYEES, AND AGENTS AGAINST ANY AND ALL CLAIMS, INCLUDING WITHOUT LIMITATION CLAIMS FOR LIBEL, SLANDER, OR ANY PROPERTY DAMAGE, PERSONAL INJURY OR DEATH, ARISING IN ANY WAY, DIRECTLY OR INDIRECTLY, IN CONNECTION WITH THIS AGREEMENT OR THE USE, FAILURE TO USE, OR INABILITY TO USE THE DEVICE EXCEPT WHERE THE CLAIMS RESULT FROM THE UNDERLYING CARRIER'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. THIS INDEMNITY WILL SURVIVE THE TERMINATION OF THE AGREEMENT.

(iii) END USER HAS NO PROPERTY RIGHT IN ANY NUMBER ASSIGNED TO THE DEVICE.

(iv) END USER UNDERSTANDS THAT FORD AND THE UNDERLYING CARRIER CANNOT GUARANTY THE SECURITY OF WIRELESS TRANSMISSIONS, AND WILL NOT BE LIABLE FOR ANY LACK OF SECURITY RELATING TO THE USE OF THE SERVICES

THE SERVICE IS FOR [END USER'S] USE ONLY AND END USER MAY NOT RESELL THE SERVICE TO ANY OTHER PARTY END USER UNDERSTANDS THAT THE UNDERLYING CARRIER DOES NOT GUARANTEE ANY END USER UNINTERRUPTED SERVICE OR COVERAGE. THE UNDERLYING CARRIER DOES NOT WARRANT THAT END USERS CAN OR WILL BE LOCATED USING THE SERVICE. THE UNDERLYING CARRIER

MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, OR PERFORMANCE REGARDING ANY SERVICES OR GOODS, AND IN NO EVENT SHALL AT&T BE LIABLE, WHETHER OR NOT DUE TO ITS OWN NEGLIGENCE, FOR ANY: (A) ACT OR OMISSION OF A THIRD PARTY; (B) MISTAKES, OMISSIONS, INTERRUPTIONS, ERRORS, FAILURES TO TRANSMIT, DELAYS, OR DEFECTS IN THE SERVICE PROVIDED BY OR THROUGH THE UNDERLYING CARRIER; (C) DAMAGE OR INJURY CAUSED BY SUSPENSION OR TERMINATION BY THE UNDERLYING CARRIER; OR (D) DAMAGE OR INJURY CAUSED BY A FAILURE OR DELAY IN CONNECTING A CALL TO ANY ENTITY, INCLUDING 911 OR ANY OTHER EMERGENCY SERVICE. TO THE FULL EXTENT ALLOWED BY LAW, THE END USER RELEASES, INDEMNIFIES AND HOLDS THE UNDERLYING CARRIER HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS OF ANY PERSON OR ENTITY FOR DAMAGES OF ANY NATURE ARISING IN ANY WAY FROM OR RELATING TO, DIRECTLY OR INDIRECTLY, SERVICES PROVIDED BY THE UNDERLYING CARRIER OR ANY PERSON'S USE THEREOF, INCLUDING CLAIMS ARISING IN WHOLE OR IN PART FROM THE ALLEGED NEGLIGENCE OF THE UNDERLYING CARRIER.

VII. China Territory

Personal Use Only

You agree to use this Data together with [insert name of Client Application] for the solely personal, non-commercial purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you may copy this Data only as necessary for your personal use to (i)

view it, and (ii) save it, provided that you do not remove any copyright notices that appear and do not modify the Data in any way. You agree not to otherwise reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws.

Restrictions

Except where you have been specifically licensed to do so by NAV2, and without limiting the preceding paragraph, you may not (a) use this Data with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with or in communication with any positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. You agree to cease using this Data if you fail to comply with these terms and conditions.

Limited Warranty

NAV2 warrants that (a) the Data will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt, and (b) any support services provided by NAV2 shall be substantially as described in applicable written materials provided to you by NAV2, and NAV2's support engineers will make commercially reasonable efforts to solve any problem issues.

rigCustomer Remedies

NAV2 and its suppliers' entire liability and your exclusive remedy shall be, at NAV2's sole discretion, either (a) return of the price paid, if any, or (b) repair or replacement of the Data that do not meet NAV2's Limited Warranty and that are returned to NAV2 with a copy of your receipt. This Limited Warranty is void if failure of the Data has resulted from accident, abuse, or misapplication. Any replacement Data will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Neither these remedies nor any product support services offered by NAV2 are available without proof of purchase from an authorized international source.

No Other Warranty:

EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, NAV2 AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OWNERSHIP OR NON-INFRINGEMENT. Certain warranty exclusions may not be permitted under applicable law, so to that extent the above exclusion may not apply to you.

Limited Liability:

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NAV2 AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION; OR

FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE INFROMATION, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF NAV2 OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL NAV2's OR ITS SUPPLIERS' LIABILITY HEREUNDER EXCEED THE PRICE PAID. Certain liability exclusions may not be permitted under applicable law, so to that extent the above exclusion may not apply to you.

Export Control

You agree not to export to anywhere any part of the Data provided to you or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations.

IP Protection

The Data are owned by NAV2 or its suppliers and are protected by applicable copyright and other intellectual property law and treaties. The Data are provided solely on the basis of a license to use, not sale.

Entire Agreement

These terms and conditions constitute the entire agreement between NAV2(and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter.

Governing Law.

The above terms and conditions shall be governed by the laws of the People's Republic of China, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. Any dispute arising from or in connection with the Data provided to you hereunder shall be submitted to the Shanghai International Economic and Trade Arbitration Commission for arbitration.

CD and music-related data from Gracenote, Inc., copyright©

2000-2007 Gracenote. Gracenote Software, copyright © 2000-2007 Gracenote. This product and service may practice one or more of the following U.S. Patents 5,987,525; 6,061,680; 6,154,773; 6,161,132; 6,230,192; 6,230,207; 6.240,459; 6,330,593 and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent 6,304,523.

Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the "Powered by Gracenote™" logo are trademarks of Gracenote.

Gracenote® End User License Agreement (EULA)

This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 ("Gracenote").

The software from Gracenote (the "Gracenote Software") enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information ("Gracenote Data") from online servers

("Gracenote Servers"), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device. This device may contain content belonging to Gracenote's providers. If so, all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote. You agree that you will use the content from Gracenote ("Gracenote Content"), Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN.

You agree that your non-exclusive licenses to use the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your licenses terminate, you agree to cease any and all use of the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers.

Gracenote, respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide, including any copyrighted material or music file information. You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company's own name.

Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy.

THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU "AS IS". NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE COMPANIES' RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER. © Gracenote 2007.

Radio Frequency Statement

FCC ID: ACJ-SYNCG3-L

IC: 216B-SYNCG3-L

This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.

FORD F-350 Super Duty (2019) - Radio Frequency Statement - 1

WARNING: Changes or

modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met.

The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Taiwan Territory

Note: In accordance with the management approach of low-power radio wave radiation motors:

Article 12: For approved and certified low-power radiation motor models, companies, firms or users must not alter the frequency, increase the power or change the characteristics and functions of the original design without authorization.

Article 14: The usage of low-power radio-frequency motors must not affect aviation safety and interfere with legal telecommunications. Should interference be detected, immediately stop using the device and only resume usage after ensuring that there is no longer any interference. For the legal telecommunication and wireless telecommunication of the telco, the low-power radio frequency motor must be able to tolerate legal limits of interference from telecommunication, industrial, scientific and radio wave equipment.

SUNA TRAFFIC CHANNEL – TERMS AND CONDITIONS

By activating, using and/or accessing the SUNA Traffic Channel, SUNA Predictive or other content or material provided by Intelematics (together, SUNA Products and/or Services), you must accept certain terms and conditions. The following is a brief summary of the terms and conditions that apply to you. To view the full terms and conditions relevant to your use of the SUNA Products and/or Services, please consult:

Website

www.sunatraffic.com.au/termsandconditions/

1. Acceptance

By using SUNA Products and/or Services, you will be deemed to have accepted and agreed to be bound by the terms and conditions fully detailed at:

Website

www.sunatraffic.com.au/termsandconditions/

2. Intellectual Property

SUNA Products and/or Services are for your personal use. You may not record, or retransmit the content, nor use the content in association with any other traffic information or route guidance service or device not approved by Intelematics. You obtain no right of ownership in any Intellectual Property Rights (including copyright) in the data that is used to provide SUNA Products and/or Services.

3. Appropriate Use

SUNA Products and/or Services are intended as an aid to personal motoring and travel planning, and do not provide comprehensive or accurate information on all occasions. On occasions, you may experience additional delay as a result of using SUNA Products and/or Services. You acknowledge that it is not intended, or suitable, for use in applications where time of arrival or driving directions may impact the safety of the public or yourself.

4. Use of SUNA Products and Services while driving

You, and other authorised drivers of the vehicle in which SUNA Products and/or Services are available or installed and active, remain at all times responsible for observing all relevant laws and codes of safe driving. In particular, you agree to only actively operate SUNA Products and/or Services when the Vehicle is at a complete stop and it is safe to do so.

5. Service Continuity and Reception of the SUNA Traffic Channel

We will use reasonable endeavours to provide the SUNA Traffic Channel 24 hours a day, 365 days a year. The SUNA Traffic Channel may occasionally be unavailable for technical reasons or for planned maintenance. We will try to perform maintenance at times when congestion is light. We reserve the right to withdraw SUNA Products and/or Services at any time.

Also, we cannot assure the uninterrupted reception of the SUNA Traffic Channel RDS-TMC signal at any particular location.

6. Limitation of Liability

Neither Intelematics (nor its suppliers or the manufacturer of your device (the "Suppliers")) shall be liable to you or to any third party for any damages either direct, indirect, incidental, consequential or otherwise arising out of the use of or inability to use SUNA Products and/or Services even if Intelematics or a Supplier has been advised of the possibility of such damages. You also acknowledge that the neither Intelematics nor any Supplier guarantees nor make any warranties that relate to the availability, accuracy or completeness of SUNA Products and/or Services, and to the extent which it is lawful to do so, both Intelematics and each Supplier excludes any warranties which might otherwise be implied by any State or Federal legislation in relation to SUNA Products and/or Services.

7. Please Note

Great care has been taken in preparing this manual. Constant product development may mean that some information is not entirely up-to-date. The information in this document is subject to change without notice.

TYPE APPROVALS

Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)

Argentina

Schrader AG2SZ4 Numero de Registro CNC: H-13498

E207816

Brazil
FORD F-350 Super Duty (2019) - Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s) - 1

text_image MODELO: AG2SZ3 2109-14-8001 ANATEL (01)07898953530292

E197509

Canada

IC: 850K-11545917

European Union EU

Herby, Schrader Electronics UK Ltd., declares that this TPMS is in compliance with the essential requirements and other provisions of directive 1999/5/EC. The declaration of conformity may be consulted at emcteam@schrader.co.uk

E207818

Ghana

NCA APPROVED: 3R88M14030

E253824

Jordan

Kingdom of Jordon Type approval for tyre pressure sensor

Model: AG2SZ4

Manufacturer:Schrader Electronics Ltd

Type Approval Number:TRC/LPD/2014/56

Equipment Type: Low Power Device (LPD)

E253823

Malaysia

FORD F-350 Super Duty (2019) - Malaysia - 1

text_image MCMC CIDF 15000486

E253822

Mexico

IFT: RLVSCMR15-1238

E253812

IFT: RLVSCMR15-1249

E253813

Moldova

FORD F-350 Super Duty (2019) - Moldova - 1

text_image M

1024

E197811

Morocco

Complies with IDA Standards DA 105282

E253820

South Africa

FORD F-350 Super Duty (2019) - South Africa - 1

text_image ICASA

TA-2014/064

Approved

E198002

South Korea

FORD F-350 Super Duty (2019) - South Korea - 1

E253819

MSIP-CRM-SRD-AG2SZ4

Taiwan

FORD F-350 Super Duty (2019) - Taiwan - 1

CCAM14LP0090T3

E203679

Ukraine

FORD F-350 Super Duty (2019) - Ukraine - 1

E253818

109

United Arab Emirates

TRA

REGISTERED NO:ER0130238/14

DEALER NO:DA0047074/10

E207817

United States of America

FCC ID: OUC11545917

Radio Frequency Certifications for Mid Range Radar

Argentina

MMR ID: C-20001

E269659

Ghana

MRR ID:

NCA approved: 0R2-9H-7E1-x4D.

E269662

Jordan

MRR:

Type Approval No.: TRC/LPD/2017/158

Equipment Type: Low Power Device (LPD) ID: C-20001

E269660

Morocco

MRR ID:

No. D'Agreement: MR 13639 ANRT 2017 (28 March 2017)

E269661

South Africa

MRR ID:

TA-2017/370

E269664

United Arab Emirates

MRR ID:

ERS4071/17, Dealer License Number (WAC Dealer License Number: DA37380/15)

E269663

Radio Frequency Certifications for Passive Anti-Theft System

Argentina

FORD F-350 Super Duty (2019) - Argentina - 1

This product has been Type Approved by Jamaica: SMA-OUC11545917

E274067

Jordan

Type approval No.: TRC/LPD/2013/235

Equipment Type: Low Power Device (LPD)

E269666

Malaysia

FORD F-350 Super Duty (2019) - Malaysia - 1

natural_image Geometric diagram of a triangle with an inscribed circle and three triangular segments (no text or symbols)

MCMC

RAAY/60A/0814/S(14-1549)

E269673

Morocco

N° D'AGRÉMENT: MR 8922 ANRT 2014

E269670

Paraguay
FORD F-350 Super Duty (2019) - Morocco - 1

text_image CONATEL

NR: 2012-11-1-0185

E274066

Singapore

Complies with IDA standards Dealer License Number: N3226-13

E269676

Pakistan
FORD F-350 Super Duty (2019) - Morocco - 2

text_image Approved by PTA (year) PTA Pakistan Telecommunication Authority

Date of Issuance: 06.01.2015

E275754

South Africa

TA-2013/1617

APPROVED

FORD F-350 Super Duty (2019) - Morocco - 3

E269667

Serbia
FORD F-350 Super Duty (2019) - Morocco - 4

natural_image Three black triangles arranged in a triangular pattern (no text or symbols)

И011 16-3

E269672

Ukraine

ID No. 10094.004449-16

FORD F-350 Super Duty (2019) - Morocco - 5
028

E269671

United Arab Emirates

TRA REGISTERED No. ER49115/16

E269668

United States of America

FCC ID: OUC11545917

Vietnam

So.No: A0364120416AF04A2

FORD F-350 Super Duty (2019) - Vietnam - 1

text_image Food & Beverage Industry 2015 ICT

E269677

Radio Frequency Certifications for Radio Transceiver Module

Canada

IC: 3659A-F03AM315RX

IC: 3659A-F04AM902TRX

Djibouti

AGREE PAR LE MCPT (REPUBLIQUE DE DJIBOUTI) Numéro d'agrément: 247/MCPT/SC/16 Date d'agrément: 23/05/2016

E272192

Jamaica

This product has been Type Approved by Jamaica: SMA - F03-AM315RX

E272193

Jordan

Type approval No.: TRC/LPD/2013/233 Equipment Type: Low Power Device (LPD)

E272194

Morocco

N° D'AGRÉMENT: MR 12432 ANRT 2016

E269683

Pakistan

FORD F-350 Super Duty (2019) - Pakistan - 1

text_image Pakistan Telecommunication Authority PTA

TAC NO: 14.1008/2015

E269684

FORD F-350 Super Duty (2019) - Pakistan - 2

text_image Approved by PTA (year) PTA Pakistan Telecommunication Authority

Date of issuance : 06/01/2015

E287633

Paraguay

FORD F-350 Super Duty (2019) - Paraguay - 1

natural_image Abstract geometric shape with two white angular forms on a dark background (no text or symbols)

FORD F-350 Super Duty (2019) - Paraguay - 2

NR: 2012-11-1-0189

E272195

Serbia

FORD F-350 Super Duty (2019) - Serbia - 1

И011 16

E269681

South Africa

TA-2013/1618

APPROVED

FORD F-350 Super Duty (2019) - South Africa - 1

text_image ICASA

E269685

Ukraine

FORD F-350 Super Duty (2019) - Ukraine - 1

UA.TR.028

E269682

United Arab Emirates

TRA REGISTERED No. ER46324/16 DEALER No.: DA37380/15

E272196

United States of America

FCC ID: LTQF03AM315RX

FCC ID: LTQF04AM902TRX

Radio Frequency Certifications for Blind Spot Information System

Canada

RSS-310 compliant, per FCC Test report no.: 1-8707/14-01-03

Ghana

NCA PRODUCT IDENTIFIER: 3R8-8M-7DF-231

E269695

Malaysia

FORD F-350 Super Duty (2019) - Malaysia - 1

text_image MCMC

E269697

South Africa

TA-2015/444

APPROVED

FORD F-350 Super Duty (2019) - South Africa - 1

text_image ICASA

E269696

United Arab Emirates

TRA

REGISTERED No. ER39534/15

DEALER No.: DA37380/15

E269694

United States of America

FCC ID: OAYSRR3B

Vietnam

FORD F-350 Super Duty (2019) - Vietnam - 1

text_image Ford Vietnam A0675110817AF04A2 ICT

E269693

Radio Frequency Certifications for Wireless Charging

United Arab Emirates

TRA REGISTERED No: ER57347/17 DEALER No: DA37380/15

E272903

South Korea

FORD F-350 Super Duty (2019) - South Korea - 1

text_image R-RMM-DLH-WACM

E273475

Radio Frequency Certifications for SYNC 3

Brazil

FORD F-350 Super Duty (2019) - Brazil - 1

text_image ANATEL SYNC3 05008-16-09014

E252722

FORD F-350 Super Duty (2019) - Brazil - 2

text_image SYNC3 06355-17-09014 ANATEL

E282218

Radio Frequency Certifications for Cruise Control Module

Canada

IC: 3432A-0065TR

United States of America

FCC ID: L2C0065TR

Radio Frequency Certifications for Body Control Module

Canada

IC: 7812A-A2C738448

Model #: M : A2C750526

Model #: M : A2C750561

United States of America

FCC ID: M3NA2C738448

Model #: M: A2C750526

Model #: M : A2C750561

Radio Frequency Certification for Keys and Remote Controls

Canada

IC:7812A-A2C931423

IC: 7812A-A2C931426

IC: 3248A-A08TAA

IC: 3248A-A08TDA

United States of America

FCC ID: M3N-A2C931423

FCC ID: M3N-A2C931426

FCC ID: N5F-A08TAA

FCC ID: N5F-A08TDA

Radio Frequency Statement for Audio Unit

Canada

IC: 3043A-UP375AHU

United States

FCC ID: NT8-16UP375AHU

3

360 Degree Camera....237

Advanced Camera Views......237

Auxiliary Camera....240

Camera Views....237

Center High-Mount Stop Lamp Camera....239

Front Camera....238

Keep Out Zone....238

Side Camera....239

4

4WD

See: Four-Wheel Drive....212

A

A/C

See: Climate Control....144

About This Manual....7

ABS

See: Brakes....223

ABS driving hints

See: Hints on Driving With Anti-Lock Brakes....225

Accessories....571

Exterior style....571

Interior style....571

Lifestyle....571

Peace of mind....571

Accessories

See: Replacement Parts Recommendation....13

ACC

See: Using Adaptive Cruise Control......242

Adjusting the Headlamps....357

Horizontal Aim Adjustment....358

Vertical Aim Adjustment....357

Adjusting the Pedals....87

Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering Column....83

Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column....83

End of Travel Position....84

Memory Feature......84

Airbag Disposal....56

Air Conditioning

See: Climate Control....144

Air Filter

See: Changing the Engine Air Filter - 6.2L/6.8L....361

See: Changing the Engine Air Filter - 6.7L Diesel....362

Alarm

See: Anti-Theft Alarm....79

Anti-Theft Alarm....79

Arming the Alarm....80

Disarming the Alarm....80

Using the System....80

Appendices......607

Apps....540 ....540

SiriusXM Traffic and Travel Link....542

At a Glance....17

Audible Warnings and Indicators......110

Headlamps On Warning Chime....110

Key in Ignition Warning Chime....110

Parking Brake On Warning Chime......110

Audio Control....84

Media....85

Seek, Next or Previous....85

Audio System......443

General Information....443

Audio Unit - Vehicles With: AM/FM/SYNC....446

Accessing the Clock Settings......446

Accessing the Media Source Menu......446

Accessing the Menu....446

Accessing the Phone Features......446

Accessing the Sound Settings......446

Adjusting the Volume......447

Changing Radio Stations....447

Listening to Satellite Radio......447

Listening to the Radio....447

Menu Structure......448

Switching the Audio Unit On and Off......447

Using Seek, Fast Forward and Reverse....448

Using the Display Control....447

Using the Number Block....447

Audio Unit - Vehicles With: AM/FM/

Touchscreen Display......445

Adjusting the Volume......445

Changing Radio Stations....445

Selecting the Audio Modes....445

Setting the Memory Presets......445

Switching the Audio Unit On and Off.....445

Using Seek, Fast Forward and Reverse....446

Audio Unit - Vehicles With: AM/FM 443

Accessing the Auxiliary Media Sources......443

Accessing the Menu....443

Adjusting the Volume......444

Changing Radio Stations....444

Displaying the Clock....444

Selecting the Audio Modes....444

Setting the Memory Presets......444

Switching the Audio Unit On and Off.....444

Using Seek, Fast Forward and Reverse....444

Autolamps....91

Windshield Wiper Activated Headlamps....91

Automatic Climate Control....145

Directing Air to the Footwell Air Vents....145

Directing Air to the Instrument Panel Air Vents....145

Setting the Blower Motor Speed....145

Setting the Temperature....146

Switching Auto Mode On and Off......146

Switching Defrost On and Off......146

Switching Dual Zone Mode On and Off....146

Switching Maximum Air Conditioning On and Off....147

Switching Maximum Defrost On and Off....147

Switching Recirculated Air On and Off....147

Switching the Air Conditioning On and Off....146

Switching the Climate Controlled Seats On and Off....146

Switching the Climate Control On and Off....146

Switching the Heated Seats On and Off....147

Automatic High Beam Control....92

Automatic High Beam Indicator....93

Switching the System On and Off....93

Automatic Transmission....206

Brake-Shift Interlock....209

If Your Vehicle Gets Stuck In Mud or Snow....210

Understanding the Shift Positions of Your Automatic Transmission....206

Understanding your SelectShift Automatic™ transmission....208

Automatic Transmission Fluid Check....346

Checking Automatic Transmission Fluid....346

Autowipers....88

Auxiliary Power Points....168

110 Volt - 400 Watt Capacity AC Power Outlet....168

12 Volt DC Power Point....168

Locations....168

Auxiliary Switches....573

Upfitter Interface Module....576

B

Battery

See: Changing the 12V Battery....354

Bed Extender....75

Grocery mode....76

Tailgate mode....75

Bed Ramps....269

Installing the Ramp Holder....271

Stowing the Bed Ramp....271

Using the Bed Ramp....270

Blind Spot Information System......253

Blind Spot Information System with Trailer Tow....255

Switching the System Off and On......257

System Errors....257

Using the System....254

BLIS

See: Blind Spot Information System......253

Bonnet Lock

See: Opening and Closing the Hood.....328

Booster Seats....32

Types of Booster Seats....32

Brake Fluid Check....350

Brakes....223

General Information....223

Breaking-In....298

Bulb Specification Chart....441

C

Cabin Air Filter....150

Capacities and Specifications - 6.2L....425

Alternative Engine Oil for Extremely Cold Climates....429

Specifications....426

Capacities and Specifications - 6.7L Diesel......429

Engine Oil Specifications....434

Specifications....431

Capacities and Specifications - 6.8L....436

Alternative Engine Oil for Extremely Cold Climates....440

Specifications....437

Capacities and Specifications......418

Cargo Lamps....95

Car Wash See: Cleaning the Exterior....369

Catalytic Converter....194

On-Board Diagnostics (OBD-II)....195

Readiness for Inspection and Maintenance (I/M) Testing....195

Center Console....170

Changing a Bulb....358

Cargo Lamp and Central High Mounted Brake Lamp Bulbs....361

Fog Lamp Bulbs....359

Front Park and Direction Indicator Lamp Bulbs....358

Headlamp Bulbs....358

LED Bulb....359

LED Lamps....359

License Plate Lamp Bulb....361

Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp Bulbs....360

Changing a Fuse....326

Fuses....326

Changing a Road Wheel......406

Dissimilar Spare Wheel and Tire Assembly Information....406

Location of the Spare Tire and Tools......407

Removing the Spare Tire (With Spare Tire Carrier Only)....407

Tire Change Procedure....408

Changing the 12V Battery....354

Battery Management System......355

Changing the Crankcase Vent Filter Element....336

Changing the Engine Air Filter - 6.2L/6.8L....361

Changing the Engine Air Filter - 6.7L Diesel....362

Air Filter Restriction Gauge....364

Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel Filters - 6.7L Diesel....364

Diesel Fuel Conditioner Module Filter....365

Engine-mounted Fuel Filter....367

Changing the Engine Oil and Oil Filter....335

Engine lubrication for severe service operation....336

Changing the Wiper Blades......356

Checking MyKey System Status......66

MyKey Distance....66

Number of Admin Keys....66

Number of MyKeys....66

Checking the Wiper Blades......356

Child Restraint and Seatbelt Maintenance....44

Child Restraint Positioning....34

Child Safety....19 General Information....19

Child Safety Locks......36

Left-Hand Side....36

Right-Hand Side....36

Cleaning Leather Seats......374

With King Ranch Edition....375

Without King Ranch Edition....374

Cleaning Products....369

Materials....369

Cleaning the Engine....371

Cleaning the Exhaust - 6.7L Diesel......371

Cleaning the Exterior....369

Cleaning the Headlamps....370

Exterior Chrome Parts....370

Exterior Plastic Parts....370

Stripes or Graphics....370

Underbody....370

Under Hood....370

Cleaning the Instrument Panel and Instrument Cluster Lens....374

Cleaning the Interior....372

Cleaning the Wheels....376

Cleaning the Windows and Wiper Blades....372

Clearing All MyKeys......66

Climate....524

Accessing Rear Climate Controls....526

Accessing the Climate Control Menu.....524

Directing the Airflow....524

Rear Climate Control Lock Indicator.....526

Setting the Blower Motor Speed....524

Setting the Temperature....524

Switching Auto Mode On and Off....524

Switching Dual Zone Mode On and Off....525

Switching Maximum Air Conditioning On and Off....525

Switching Maximum Defrost On and Off....525

Switching Rear Auto Mode On and Off....526

Switching Recirculated Air On and Off....525

Switching the Air Conditioning On and Off....524

Switching the Climate Controlled Seats On and Off....525

Switching the Climate Control On and Off....525

Switching the Heated Exterior Mirrors On and Off....525

Switching the Heated Rear Window On and Off....525

Switching the Heated Seats On and Off....525

Switching the Heated Steering Wheel On and Off....525

Switching the Rear Climate Controlled Seats On and Off....526

Switching the Rear Heated Seats On and Off....526

Switching the Rear Ventilated Seats On and Off....526

Switching the Ventilated Seats On and Off....526

Climate Control....144

Climate Controlled Seats......162

Cooled Seats....162

Heated Seats....162

Coolant Check See: Engine Coolant Check - 6.2L/6.8L.....338

See: Engine Coolant Check - 6.7L Diesel....342

Crash Sensors and Airbag Indicator......55

Creating a MyKey....65

Programming or Changing Configurable Settings....65

Cross Traffic Alert....258

False Alerts....260

Switching the System Off and On......260

System Errors....260

System Lights, Messages and Audible Alerts....259

System Limitations....260

Using the System....258

Cruise Control....85

Principle of Operation....241

Cruise control See: Using Cruise Control....241

Customer Assistance....310

D

Data Recording....10

Event Data Recording....11

Service Data Recording....10

Daytime Running Lamps....92

Type One - Conventional (Non-Configurable)....92

Type Two - Configurable....92

Diesel Particulate Filter....200

Oxidation Catalytic Converter and Diesel Particulate Filter System....201

Regeneration....200

Digital Radio....450

HD Radio Reception and Station Troubleshooting....451

Direction Indicators....94

Doors and Locks....68

Draining the Fuel Filter Water Trap - 6.7L Diesel....351

Draining the Diesel Fuel Conditioner Module....352

Filter Location....351

Driver Alert....249 Using Driver Alert....249

Driver and Passenger Airbags....47 Children and Airbags....52

Passenger Airbag On and Off Switch .....47

Proper Driver and Front Passenger Seating Adjustment....52

Driving Aids....249

Driving Hints....298

Driving Through Water......299

DRL See: Daytime Running Lamps....92

E

Economical Driving....298

Electromagnetic Compatibility......607

Electronic Locking Differential......221

Activating the Electronic Locking Differential....221

Emission Law....193

Noise Emissions Warranty, Prohibited Tampering Acts and Maintenance......194

Tampering With a Noise Control System....193

End User License Agreement......609

VEHICLE SOFTWARE END USER LICENSE AGREEMENT (EULA) 609

Engine Block Heater....181

Using the Engine Block Heater....182

Engine Coolant Check - 6.2L/6.8L.....338

Adding Coolant....339

Engine Coolant Temperature Management....341

Fail-Safe Cooling....340

Recycled Coolant....340

Severe Climates....340

Engine Coolant Check - 6.7L Diesel....342

Adding Coolant....342

Checking Coolant Corrosion Inhibitor Additive Strength ....345

Coolant Change....346

Engine and Secondary Cooling System Refill Procedure....344

Engine-driven Cooling Fan....346

Recycled Coolant....344

Severe Climates....345

Engine Emission Control....193

Engine Idle Shutdown......181

Engine Immobilizer See: Passive Anti-Theft System......77

Engine Oil Check - 6.2L/6.8L....333

Adding Engine Oil....333

Engine Oil Check - 6.7L Diesel....334

Adding Engine Oil....335

Engine lubrication for severe service operation ....335

Engine Oil Dipstick - 6.2L/6.8L....333

Engine Oil Dipstick - 6.7L Diesel......333

Engine Specifications - 6.2L....418

Drivebelt Routing......418

Engine Specifications - 6.7L Diesel.....418 .....418

Drivebelt Routing....419

Engine Specifications - 6.8L......419

Drivebelt Routing......420

Entertainment....514

AM/FM Radio....515

Apps....523

Bluetooth Stereo or USB....522

CD (If equipped)....521

HD Radio™ Information (If Available)....518

SiriusXM® Satellite Radio (If Activated)....516

Sources....515

Supported Media Players, Formats and Metadata Information....523

USB Ports....523

Environment....16

Essential Towing Checks....286

Before Towing a Trailer....293

Dynamic Hitching Using the Rear View Camera System....287

Hitches....288

Integrated Trailer Brake Controller......291

Launching or Retrieving a Boat or Personal Watercraft (PWC)....294

Safety Chains....290

Trailer Brakes....290

Trailer Lamps....293

Trailer Towing Connector....286

When Towing a Trailer....294

Event Data Recording

See: Data Recording....10

Export Unique Options....15

Exterior Mirrors....97

Blind Spot Information System....99

Clearance Lamps 99

Direction Indicator Mirrors 99

Fold-Away Exterior Mirrors....97

Heated Exterior Mirrors 99

Memory Mirrors 99

Power Exterior Mirrors....97

PowerScope™ Power Telescoping Mirrors....98

Puddle Lamps....99

Spot Lamps....99

Telescoping Mirrors....98

Trailer Towing Camera System....99

F

Fastening the Seatbelts....38

Fastening the Cinch Tongue....39

Rear Inflatable Seatbelt....41

Seatbelt Locking Modes....40

Using Seatbelts During Pregnancy....39

Using the Seatbelt with Cinch Tongue (Front Center Seat on Super Cab and Crew Cab)....38

Fire Extinguisher....304

Flat Tire

See: Changing a Road Wheel......406

Floor Mats....299

Fog Lamps - Front

See: Front Fog Lamps....93

Foot Pedals

See: Adjusting the Pedals....87

Ford Credit....12

US Only....12

Ford Protect....577

Ford Protect Extended Service Plan (CANADA ONLY)....578

Ford Protect Extended Service Plans (U.S. Only)....577

Four-Wheel Drive....212

Front Fog Lamps....93

Front Seat Armrest....163 ....163

Fuel and Refueling....183

Fuel Consumption....192 Advertised Capacity....192

Fuel Economy....192

Fuel Filter - 6.2L/6.8L....353

Fuel Quality - Diesel....185

Biodiesel....186

Diesel Fuel Additives....187

Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Not Required .....185

Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Required (United States/Canada/Puerto Rico/U.S. Virgin Islands And Other Locales) ....185

Fuel Quality - E85....184

Choosing the Right Fuel - Flex Fuel Vehicles....184

Switching Between E85 and Gasoline....185

Fuel Quality - Gasoline....187

Choosing the Right Fuel....187

Fuel Shutoff....304

Fuses....317

Fuse Specification Chart....317

Passenger Compartment Fuse Panel.....323

Power Distribution Box....317

G

Garage Door Opener....164

Garage Door Opener

See: Universal Garage Door Opener.....164

Gauges....103

DEF Gauge....105

Engine Coolant Temperature Gauge......105

Engine Oil Pressure Gauge....104

Fuel Gauge....105

Transmission Fluid Temperature Gauge....105

Turbo Boost Gauge....105

Type 1 and 2....103

Type 3....104

Gearbox See: Transmission....206

General Information on Radio Frequencies....57 Intelligent Access....57

General Maintenance Information.....579 Multi-Point Inspection.....581 Owner Checks and Services.....580 Protecting Your Investment.....579 Why Maintain Your Vehicle?.....579 Why Maintain Your Vehicle at Your Dealership?.....579

Getting Assistance Outside the U.S. and Canada....313

Getting the Services You Need....310 Away From Home....310

Global Opening....97 Opening the Windows....97

H

Handbrake See: Parking Brake....225

Hazard Flashers....304

HDC See: Using Hill Descent Control....231

Headlamp Adjusting See: Adjusting the Headlamps....357

Headrest See: Head Restraints....152

Head Restraints....152 Adjusting the Head Restraint....153

Heated Exterior Mirrors....150

Heated Rear Window....150

Heated Seats....160 Rear Heated Seats....161

Heated Steering Wheel....86 Heating

See: Climate Control....144

Hill Start Assist....225 Switching the System On and Off....226 Using Hill Start Assist....226

Hints on Controlling the Interior Climate....147

Defogging the Side Windows in Cold Weather....149

General Hints....147

Quickly Cooling the Interior....149

Quickly Heating the Interior....148

Recommended Settings for Cooling......149

Recommended Settings for Heating......148

Hints on Driving With Anti-Lock Brakes....225

Home Screen....506

Hood Lock See: Opening and Closing the Hood......328

|

Ignition Switch....173

In California (U.S. Only)......311

Information Display Control......86

Information Displays....111 General Information....111

Information Messages....127 4WD....143

Active Park....127

Adaptive Cruise Control....128

Adaptive Steering....129

AdvanceTrac and Traction Control.....129

Airbag....130

Alarm and Security....130

Automatic Engine Shutdown......130

Battery and Charging System....131

Blind Spot Information and Cross Traffic Alert System....131

Diesel Messages....132

Doors and Locks....134

Driver Alert....135

Drivetrain....135

Engine....135

Fuel....136

Keys and Intelligent Access....136

Lane Keeping System....137

Maintenance....137

MyKey....138

Off Road....138

Park Aid....139

Park Brake....139

Power Steering....140

Pre-Collision Assist....140

Remote Start....141

Seats....141

Starting System 141

Tire Pressure Monitoring System......141

Trailer....142

Installing Child Restraints......20

Child Seats....20

Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety Seats....29

Front Seat Tether Strap Attachment (Regular Cab)....30

Rear Seat Tether Strap Attachment (Crew Cab and Super Cab)....31

Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) 29

Using Inflatable Seatbelts (Rear Seat Outboard Positions)....25

Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew Cab)....21

Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew Cab)....23

Using Lower Anchors and Tethers for CHildren (LATCH)....27

Using Tether Straps....29

Instrument Cluster....103

Instrument Lighting Dimmer....91

Instrument Panel Overview......17

Interior Lamps....94

Front Interior Lamp....94

Rear Interior Lamps....95

Interior Mirror....99

Auto-Dimming Mirror....100

Manual Dimming Mirror....100

Introduction......7

J

Jump Starting the Vehicle....305

Connecting the Jumper Cables....305

Jump Starting....306

Preparing Your Vehicle....305

Removing the Jumper Cables....306

K

Keyless Entry....71

SECURICODE™ KEYLESS ENTRY KEYPAD....71

Keyless Starting....174

Ignition Modes....174

Keys and Remote Controls....57

L

Lane Keeping System......250

Switching the System On and Off......251

System Display....252

System Settings....251

Troubleshooting....252

Lighting Control....90

Flashing the Headlamp High Beam....91

Headlamp High Beam....90

Lighting....90

General Information....90

Limited Slip Differential....221

Load Carrying....265

Load Limit....265

Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles....269

Vehicle Loading - with and without a Trailer....265

Locking and Unlocking....68

Activating Intelligent Access....68

Autolock....70

Battery Saver....71

Illuminated Entry....70

Power Door Locks....68

Remote Control....68

Smart Unlock....69

Smart Unlocks for Intelligent Access Keys....69

Lug Nuts

See: Changing a Road Wheel......406

M

Maintenance....328

General Information....328

Manual Climate Control....144

Directing Air to the Footwell Air Vents....144

Directing Air to the Instrument Panel Air Vents....144

Setting the Blower Motor Speed....144

Setting the Temperature....144

Switching Defrost On and Off....144

Switching Maximum Air Conditioning On and Off....145

Switching Maximum Defrost On and Off....145

Switching Recirculated Air On and Off....145

Switching the Air Conditioning On and Off....144

Switching the Climate Control On and Off....145

Switching the Heated Seats On and Off....145

Manual Seats....154

Manual Lumbar ....155

Moving the Seat Backward and Forward....155

Recline Adjustment....155

Media Hub....455

Memory Function.....158

Easy Entry and Exit Feature....159

Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob 158

Recalling a Preset Position....158

Saving a Preset Position....158

Message Center See: Information Displays....111

Mirrors See: Windows and Mirrors....96

Mobile Communications Equipment.....15

Moonroof....101

Bounce-Back....102

Opening and Closing the Moonroof.....101

Motorcraft Parts - 6.2L....420

Motorcraft Parts - 6.7L Diesel....421

Motorcraft Parts - 6.8L....422

MyKey – Troubleshooting......66

MyKey™....64

Principle of Operation....64

N

Navigation....532

cityseeker....539

Destination Mode....534

Map Mode....532

Navigation Map Updates....540

Navigation Menu....537

SiriusXM Traffic and Travel Link....540

SYNC AppLink....539

Waypoints....538

Normal Scheduled Maintenance......582

Diesel Engine....584

Gasoline Engine....583

O

Oil Change Indicator Reset......337

Oil Check See: Engine Oil Check - 6.2L/6.8L....333

See: Engine Oil Check - 6.7L Diesel......334

Opening and Closing the Hood......328

Ordering Additional Owner's Literature....315

Obtaining a French Owner's Manual......315

Overhead Console....170

P

Parking Aids....233

Principle of Operation....233

Parking Brake....225

Passive Anti-Theft System....77

SecuriLock®....77

PATS See: Passive Anti-Theft System......77

Pedals....87

Perchlorate....12

Phone....526

During a Phone Call....530

Making Calls....529

Pairing Your Cell Phone for the First Time....526

Phone Menu....527

Receiving Calls....530

Smartphone Connectivity....531

Text Messaging....531

Post-Crash Alert System......307

Power Door Locks

See: Locking and Unlocking....68

Power Running Boards......81

Power Seats....155

Adjusting the Lumbar Support.....156

Adjusting the Multi-Contour Front Seats With Active Motion ....156

Power Steering Fluid Check......350

Power Take-Off......211

Power Windows....96

Accessory Delay....97

Bounce-Back....96

One-Touch Up or Down....96

Window Lock....97

Pre-Collision Assist....262

Blocked Sensors....263

System Limitations....263

Using the System....262

Protecting the Environment....16

Puncture

See: Changing a Road Wheel......406

R

Rear Axle....221

Rear Parking Aid....233

Obstacle Distance Indicator......234

Rear Seats....159

Folding Up the Rear Seat Cushion .....159

Rear Under Seat Storage....160

Returning the Seat to the Seating Position....159

Rear View Camera....234

Camera Guidelines....235

Obstacle Distance Indicator....236

Rear Camera Delay....236

Using the Rear View Camera System......235

Rear View Camera

See: Rear View Camera....234

Recommended Towing Weights......282

Calculating the Maximum Loaded Trailer Weight for Your Vehicle....285

Refueling - Diesel....189

Dual Fuel Tanks....192

Fueling Tips....190

Refueling....191

Refueling - Gasoline....188

Fuel Filler Cap....189

Remote Control....57

Car Finder......62

Integrated Keyhead Transmitter....57

Intelligent Access Key......58

Memory Feature....61

Remote Start....62

Replacing the Battery....59

Sounding the Panic Alarm....62

Remote Start....150

Automatic Settings....150

Removing the Tailgate....73

Repairing Minor Paint Damage......376

Replacement Parts Recommendation....13

Collision Repairs....13

Scheduled Maintenance and Mechanical Repairs....13

Warranty on Replacement Parts......13

Replacing a Lost Key or Remote Control....63

Reporting Safety Defects (Canada Only)....315

Reporting Safety Defects (U.S. Only)....315

Roadside Assistance....303

Vehicles Sold in Canada: Getting Roadside Assistance....304

Vehicles Sold in the United States: Getting Roadside Assistance....303

Vehicles Sold in the United States: Using Roadside Assistance....303

Roadside Emergencies....303

Running-In See: Breaking-In....298

Running Out of Fuel....188

S

Safety Canopy™ 53

Safety Precautions....183

Satellite Radio....452

Satellite Radio Electronic Serial Number (ESN) 453

Satellite Radio Reception Factors......453

SiriusXM Satellite Radio Service......453

Troubleshooting......454

Scheduled Maintenance Record......596

Scheduled Maintenance....579

Seatbelt Extension....45

Seatbelt Height Adjustment....42

Seatbelt Reminder......43

Belt-Minder™ 43

Seatbelts....37

Principle of Operation....37

Seatbelt Warning Lamp and Indicator Chime....42

Conditions of operation....43

Seats....152

Security....77

Selective Catalytic Reductant System - Diesel....196

Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction System....200

Diesel Exhaust Fluid Guidelines and Information....199

Diesel Exhaust Fluid Level....196

Diesel Exhaust Fluid Warning Messages and Vehicle Operations....198

Filling the Diesel Exhaust Fluid Tank......196

Settings....543

911 Assist....548

Ambient Lighting....555

Bluetooth....545

Clock....545

Display....556

General....553

Media Player....544

Mobile Apps....551

Navigation....549

Phone....545

Radio....548

Sound....543

Valet Mode....557

Vehicle....555

Voice Control....556

Wi-Fi & Hotspot....553

Side Airbags....52

Sitting in the Correct Position....152

Sliding Windows....100

Power Sliding Back Window....100

Snow Chains See: Using Snow Chains....397

Snowplowing....300

Engine temperature while plowing....302

Installing the Snowplow....300

Operating the Vehicle with the Snowplow Attached....301

Snowplowing with your Airbag Equipped Vehicle....301

Transmission operation while plowing....302

Spare Wheel See: Changing a Road Wheel......406

Special Notices....13

New Vehicle Limited Warranty....13

On Board Diagnostics Data Link Connector....14

Special Instructions....13

Using a Slide-In Camper....14

Using your Vehicle as an Ambulance......14

Using your Vehicle as a Stationary Power Source....14

Using your Vehicle With a Snowplow......14

Special Operating Conditions Scheduled Maintenance....587

Diesel Engine....590

Exceptions....595

Gasoline Engine....587

Speed Control See: Cruise Control....241

Spot Lamps....94

Stability Control....228

Principle of Operation....228

Starter Switch See: Ignition Switch....173

Starting a Diesel Engine - 6.7L Diesel....176 ....176

Automatic Engine Shutdown......178

Cold Weather Operation....178

Cold Weather Starting....178

Diesel Engine Fast Start Glow Plug System....177

Vehicles with an Ignition Key......177

Vehicles with Keyless Start....177

Starting a Gasoline Engine - 6.2L/6.8L....174

Automatic Engine Shutdown......175

Cold Weather Starting (Flexible Fuel Vehicles Only)....176

Failure to Start....175

Guarding Against Exhaust Fumes......176

Important Ventilating Information......176

Stopping the Engine When Your Vehicle is Moving....175

Stopping the Engine When Your Vehicle is Stationary....175

Vehicles with an Ignition Key....175

Vehicles with Keyless Start....175

Starting and Stopping the Engine.....173

General Information....173

Steering....260

Adaptive Steering....261

Power Steering....260

Steering Wheel....83

Storage Compartments......170

Sunroof See: Moonroof....101

Sun Visors....100

Illuminated Vanity Mirror....101

Supplementary Restraints System......46

Principle of Operation....46

Switching Off the Engine - 6.7L Diesel.....181

Symbols Glossary......8

SYNC™ 3....494

General Information......494

SYNC™ 3 Troubleshooting....557

SYNC™ Applications and Services.....472

911 Assist....472

SYNC Mobile Apps....474

SYNC ^TM 456

General Information......456

SYNC™ Troubleshooting......486

T

Tailgate Lock....73

Tailgate Step....74

Closing the Step....75

Opening the Step....74

Tailgate....73

Technical Specifications See: Capacities and Specifications......418

Terrain Control....231

Principle of Operation....231

The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....312

Tire Care....381

Glossary of Tire Terminology....382

Information About Uniform Tire Quality Grading....381

Information Contained on the Tire Sidewall....383

Temperature A B C....382

Traction AA A B C....381

Treadwear....381

Tire Pressure Monitoring System......398

Trailer Tire Pressure Monitoring System....405

Vehicle Tire Pressure Monitoring System....398

Tires See: Wheels and Tires....379

Towing a Trailer....272

Load Placement....273

Towing Points....308

Towing the Vehicle on Four Wheels....295

Emergency Towing....295

Recreational Towing....295

Towing....272

Traction Control....227

Principle of Operation....227

Trailer Reversing Aids....274

Principle of Operation....274

Setting Up Trailer Reverse Guidance......274

Trailer Reverse Guidance....274

Troubleshooting....278

Using Trailer Reverse Guidance......277

Trailer Sway Control....281

Transfer Case Fluid Check....349

Transmission Code Designation......424

Transmission....206

Transporting the Vehicle....307

Type Approvals....635

Radio Frequency Certification for Keys and Remote Controls....645

Radio Frequency Certifications for Blind Spot Information System....643

Radio Frequency Certifications for Body Control Module....645

Radio Frequency Certifications for Cruise Control Module....645

Radio Frequency Certifications for Mid Range Radar....637

Radio Frequency Certifications for Passive Anti-Theft System....638

Radio Frequency Certifications for Radio Transceiver Module....641

Radio Frequency Certifications for SYNC 3....644

Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)....635

Radio Frequency Certifications for Wireless Charging....644

Radio Frequency Statement for Audio Unit....645

U

Under Hood Overview - 6.2L....329

Under Hood Overview - 6.7L Diesel....330

F-Super Duty....330

Scheduled Maintenance....331

Under Hood Overview - 6.8L....331

Under Seat Storage....170 Rear Under Seat Storage....170

Universal Garage Door Opener......164 HomeLink Wireless Control System......164

USB Port......455

Using Adaptive Cruise Control....242

Automatic Cancellation....246

Blocked Sensor....247

Canceling the Set Speed....245

Changing the Set Speed....245

Detection Issues....246

Following a Vehicle....244

Hilly Condition and Trailer Tow Usage....246

Overriding the Set Speed....245

Resuming the Set Speed....245

Setting the Adaptive Cruise Speed......243

Setting the Gap Distance....244

Switching Adaptive Cruise Control Off....246

Switching Adaptive Cruise Control On....243

Switching to Normal Cruise Control.....248

System Not Available....247

Using Cruise Control....241

Canceling the Set Speed....242

Changing the Set Speed....241

Resuming the Set Speed....242

Setting the Cruise Speed....241

Switching Cruise Control Off....242

Switching Cruise Control On....241

Using Four-Wheel Drive......212

4WD Indicator Lights....213

Driving Off-Road With Truck and Utility Vehicles....216

Electronic Shift-On-the-Fly (ESOF) 4WD system....212

How Your Vehicle Differs From Other Vehicles....216

Manual Shift On Stop (MSOS) 4WD system....212

Using a Manual Shift On Stop (MSOS) 4WD system....213

Using the Electronic Shift on the Fly 4WD system....215

Using Hill Descent Control......231

Hill descent modes....231

Using MyKey With Remote Start Systems....66

Using Power Running Boards......81

Automatic Power Deploy....81

Automatic Power Stow....81

Bounce-back....82

Enabling and Disabling....82

Manual Power Deploy....81

Using Snow Chains....397

Using Stability Control......229

AdvanceTrac® with Roll Stability Control™ (RSC®)....229

Using SYNC ^™ With Your Media Player....477

Accessing Your USB Song Library......481

Bluetooth Devices and System Settings....483

Connecting Your Digital Media Player to the USB Port....477

Media Menu Features....480

Media Voice Commands....478

USB 2....483

Voice Commands for Audio Sources......484

Using SYNC™ With Your Phone......460

Accessing Features through the Phone Menu....465

Accessing Your Phone Settings......468

Bluetooth Devices....469

Making Calls....464

Pairing a Phone for the First Time......461

Pairing Subsequent Phones....462

Phone Options during an Active Call.....464

Phone Voice Commands....462

Receiving Calls....464

System Settings......470

Text Messaging......466

Using Traction Control....227

Switching the System Off....227

System Indicator Lights and Messages....227

Using Voice Recognition....458

Audio Voice Commands....508

Climate Voice Commands....509

Initiating a Voice Session....458

Mobile App Voice Commands....512

Navigation Voice Commands....511

Phone Voice Commands....509

SiriusXM Traffic and Travel Link Voice Commands....512

System Interaction and Feedback......459

Voice Settings Commands....513

Utilizing the Mediation/Arbitration Program (Canada Only)....313

V

Vehicle Care....369

General Information....369

Vehicle Certification Label......424

Vehicle Identification Number......423

Vehicle Storage....376

Battery....377

Body....376

Brakes....377

Cooling system....377

Engine....377

Fuel system....377

General....376

Miscellaneous....377

Removing Vehicle From Storage......377

Tires....377

Ventilation

See: Climate Control....144

VIN

See: Vehicle Identification Number......423

Voice Control....85

W

Warning Lamps and Indicators......106

4X2....110

4X4 HIGH....110

4X4 LOW....110

Adaptive Cruise Control....106

Adaptive Steering....106

Anti-Lock Braking System....106

Automatic High Beam....106

Battery....107

Blind Spot Monitor....107

Brake System Warning Lamp....107

Check Fuel Cap....107

Cruise Control....107

Diesel Engine Brake....107

Diesel Exhaust Fluid....107

Direction Indicator....107

Door Ajar....107

Electronic Locking Differential....108

Engine Coolant Temperature....108

Engine Oil....108

Fasten Seatbelt....108

Front Airbag....108

Front Fog Lamps....108

High Beam....108

Hill Descent....108

Low Fuel Level....108

Low Tire Pressure Warning....108

Powertrain Malfunction/Reduced Power/Electronic Throttle Control.....108

Service Engine Soon....108

Stability Control....109

Stability Control Off....109

Transmission Tow/Haul....109

Wait To Start....109

Water In Fuel....109

Warning Triangle....304

Washer Fluid Check....351

Washers

See: Cleaning the Exterior....369

Waxing....371

Wheel Nuts

See: Changing a Road Wheel......406

Wheels and Tires....379

General Information....379

Technical Specifications....416

Windows and Mirrors....96

Windshield Washers....89

Windshield Wipers....88

Speed Dependent Wipers....88

Wiper Blades

See: Checking the Wiper Blades......356

Wipers and Washers....88

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Product information

Brand : FORD

Model : F-350 Super Duty (2019)

Category : Automotive