CL-S6621XL - Label printer CITIZEN - Free user manual and instructions

Product Type	Thermal Transfer / Direct Thermal Label Printer
Model	CL-S6621XL
Dimensions (W x D x H)	303 x 290 x 273 mm
Weight	Approx. 7.9 kg (17.4 lb)
Power Supply	100V version: 120V, 2.5A, 60Hz; 220V version: 220-240V, 1.5A, 50/60Hz
Print Technology	Thermal Transfer / Direct Thermal
Resolution	203 dpi (8 dots/mm)
Max Print Width	168 mm (6.6 inches)
Max Print Length	2539.7 mm (99.99 inches)
Print Speed	2 to 6 inches per second, adjustable
Media Width Range	50 to 178 mm
Ribbon Width Range	50 to 174 mm
Ribbon Length	Up to 360 m
Interfaces	RS232C, USB 2.0; optional IEEE1284 Parallel, Ethernet, Wireless LAN
Emulations	Datamax and Zebra (auto-detect via Cross-Emulation)
Indicators	4 LEDs (Power, Print, Condition, Error) and buzzer
Operating Temperature	0 to 40°C
Storage Temperature	-20 to 60°C
Included Accessories	Test label media, test ribbon, CD-ROM, quick start guide, head cleaner, power cord, media holder bar, media holder guide, ribbon holder, paper core
Optional Accessories	Auto-cutter, peeler, IEEE1284 parallel board, Ethernet board, wireless LAN board
Compliance	CE, FCC Class A, GS Mark, WEEE
Maintenance	Clean thermal printhead with head cleaner or ethyl alcohol; clean platen roller with ethyl alcohol
Spare Parts	Thermal printhead, platen roller, ribbon drive unit, sensors (user-replaceable with caution)
General Features	32-bit RISC CPU, 16MB Flash ROM, 32MB SDRAM, VuePrint menu system, adjustable media sensors

Frequently Asked Questions - CL-S6621XL CITIZEN

How do I load media into the CL-S6621XL printer?

Press the large blue-head open lever to raise the printhead. Slide the media roll onto the media holder bar, ensuring the media guide touches the roll. Route the media under the sensor arm and close the printhead. Use the FEED key to advance to the print start position. Refer to the manual for detailed steps.

How do I install the ribbon?

Identify the ribbon type (outside or inside wound). Insert the ribbon onto the rear ribbon holder and the paper core onto the front ribbon holder. Route the ribbon from the bottom of the head unit to the winding side, fix it with adhesive tape, and wind it. Close the printhead and use the FEED key to remove wrinkles.

How do I connect the printer to my computer?

Turn off both the printer and computer. Connect a USB or RS232C cable to the corresponding ports on the printer and computer. Secure the connections. Turn on the printer, then the computer. Install the driver from the included CD-ROM or download from Citizen's website.

The print is faint or uneven. What should I check?

First, ensure the media and ribbon are correctly installed. Adjust the print darkness in the menu (Print Darkness setting, range 00-30). Check that the printhead is clean and the platen roller is not worn. Also, verify the media thickness and width adjustments are appropriate. If using thermal transfer, ensure the ribbon is loaded with the ink side facing away from the printhead.

How do I clean the printhead?

Turn off the printer and unplug it. Open the top cover. Use the included head cleaner or a soft cloth slightly moistened with ethyl alcohol to gently wipe the thermal printhead. Allow it to dry completely before closing. Do not use metal objects or abrasive solvents. Regular cleaning extends printhead life.

The printer displays an error LED. What does it mean?

Check the LED pattern: ERROR lit or flashing indicates various issues. For example, if the ERROR LED is on and PRINT LED off, it may indicate a head open error. Refer to the 'LED Functions' table in the manual for specific error codes. Common causes include media end, ribbon error, or abnormal temperature. Press STOP to cancel the alarm.

How do I set the label size in the printer?

Enter Menu Setup Mode by holding MODE/REPEAT key while powering on. Navigate to Page Setup menu. Adjust settings like Continuous Media Length, Vertical Position, and Horizontal Shift. For small labels (<1 inch pitch), enable Small Media Adjustment and set Small Media Length. Use the operation panel keys (PAUSE, STOP, FEED) to change values.

Can I use third-party media and ribbons?

The printer is designed for recommended media and ribbon types (see specifications). Using third-party products may affect print quality. However, the adjustable media sensors and tension controls allow for some flexibility. For best results, use Citizen-approved supplies.

How do I switch between Datamax and Zebra emulations?

You can use the Emulation Auto Detect feature (set to On or Full Auto) for automatic switching. Alternatively, manually select emulation via the VuePrint menu: go to System Setup > Emulation Select. Or use the 'Quick Switch' method: hold PAUSE and FEED keys while powering on, then press FEED once for Datamax or twice for Zebra.

What maintenance is required regularly?

Periodically clean the thermal printhead and platen roller with ethyl alcohol. Check and adjust media sensors if needed. Replace the ribbon when indicated. Keep the printer in a clean, dry environment. For heavy use, consider replacing the platen roller annually. Refer to the 'Cleaning' section in the manual.

USER MANUAL CL-S6621XL CITIZEN

Thermal Transfer Barcode & Label Printer

CL-S6621

USER'S MANUAL

Illustration of a 3D printer with paper feed and ventilation slots (no text or symbols)

CONTENTS

Before Operation

INTRODUCTION 3

COMPLIANCE STATEMENT FOR EUROPEAN USERS 4

GS MARK STATEMENT 4

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS 4

EMI COMPLIANCE STATEMENT FOR CANADIAN USERS 5

ETAT DE CONFORMITE EMI A L'USAGE DES UTILISATEURS CANADIENS .... 5

IMPORTANT SAFETY INSTRUCTIONS 6

NOTICE 7

SAFETY INSTRUCTIONS......8

Chapter 1 Setup

Confirmation of Carton Contents 10

Part Names and Functions....11

Connection to Power....17

Driver Installation 17

Connection to a Computer....18

Chapter 2 Printer Operation

Power ON/OFF 19

Normal Operating Mode....20

Setting the Media 22

Setting the Ribbon 28

Mode Settings....31

Quick Setup of the Print Method 44

Selecting the Ribbon Winding Direction ....45

Emulation Auto Detect: Cross-Emulation™ 45

Manually Selecting the Printer Emulation 46

Chapter 3 Printer Adjustments

Sensor Adjustments....47

Media Thickness Adjustment ....50

Media Width Adjustment....51

Adjusting the Ribbon 52

Cleaning 54

Appendixes

Troubleshooting....55

Specifications 58

Interfaces 62

INTRODUCTION

Thank you for purchasing a Citizen CL-series label printer offering high performance thermal transfer printing on media up to 6 inches wide.

Main Features

This printer can be used for high-speed high-quality printing thanks to its direct thermal method and thermal transfer method that use a line thermal printhead together with its 32 bit RISC CPU and its 'history control IC'.

• It is easy to change the printer's settings on the operation panel, thanks to its unique and simple VuePrint menu system.
• Its high-lift printhead and mechanism means that media and ribbon can be loaded with ease and it is constructed for easy thermal printhead cleaning, etc.
  • Media width adjustment, media thickness adjustment, and media sensor adjustment can all be made easily by the user using the colour-coded operator controls.

This printer contains both the Datamax ^® and Zebra ^® emulations and will automatically detect the language using the Cross-Emulation ^™ feature.

An industry standard RS232 serial port and USB2.0 port are standard equipment, for quick data transfer and printing.

Additional connectivity is available with an optional internally-housed IEEE1284 parallel port, an Ethernet interface and a wireless LAN print server.

The auto-cutter and peeler units are designed so that they can be installed easily.

The adjustable media sensors - which allow the sensors to be positioned in different locations across the media - are standard features making the printer ideal for use with special media.

The interface, power switch etc. are installed towards the back and the top cover opens and closes vertically so that the sides of the printer are not restricted.

COMPLIANCE STATEMENT FOR EUROPEAN USERS

CE marking shows conformity to the following criteria and provisions:

Low Voltage Directive (2006/95/EC, formerly 73/23/EEC)/EN60950-1

EMC Directive (2004/108/EC, formerly 89/336/EEC)/EN55022, EN55024, EN61000-3-2 &

EN61000-3-3

GS MARK STATEMENT

This product has been tested under EN ISO 7779 and has an acoustic level output no higher than 70dB(A).

This device is not intended for use at a video workstation in compliance with Bildscharb V.

This device is not intended for use in the direct field of view at visual display workplaces. To avoid accommodating reflections at visual display workplaces this device must not be placed in the direct field of view.

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

EMI COMPLIANCE STATEMENT FOR CANADIAN USERS

This Class A digital apparatus complies with Canadian ICES-003.

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Use shielded cables to connect this device to computers.

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.

ETAT DE CONFORMITE EMI A L'USAGE DES UTILISATEURS CANADIENS

IMPORTANT SAFETY INSTRUCTIONS

• Read all of these instructions and save them for later reference.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.
• Slots and openings on the cabinet and the back or bottom are provided for ventilation.

To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

- This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

- This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.

- Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on.

- If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7.5 amperes for 220V-240V outlet.

- Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

- Except as explained elsewhere in this manual, don't attempt to service this product yourself. Opening and removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.

- The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.

- Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.

NOTICE

• Before use, be sure to read this manual. And keep it handy for reference when needed.
• The contents of this manual may change without prior notice.
• Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited.
• We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or misprints.
  • We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein.
• Do not handle, disassemble or repair the parts other than those specified in this manual.
• We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment.
• Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.
• Please contact us if there are any mistakes or ambiguities within this manual.
• If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.

CITIZEN is a registered trademark of CITIZEN HOLDINGS CO., Japan.

Copyright © 2012 by CITIZEN SYSTEMS JAPAN CO., LTD.

SAFETY INSTRUCTIONS

which must be strictly observed!

• To prevent personal injury or property damage, the following shall be strictly observed.
- The degree of possible injury and damage due to incorrect use or improperly following instructions is described below.

Indicates a situation which, if not observed and handled properly, could result in death or serious injury.

Indicates a situation which, if not observed and handled properly, could result in injury.

: This is a mark to call attention to the reader.

Warning

Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the printer off immediately and remove the power cord from the outlet, then consult our service personnel.

• Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.
• Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.
• Do not use a power voltage or frequency other than those specified.
• Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.
• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
• Do not plug the power cord into an outlet with many loads.
• Do not spill drinks such as tea, coffee and juice on the printer or spray insecticide on the printer. If drink or water is spilled, first be sure to turn the power off and remove the power cord from the outlet, then consult our service personnel.
• Do not disassemble or modify the printer.

Discard or safely store the plastic packing bag. This bag should be kept away from children. If the bag is pulled over a child's head, it may cause suffocation.

General Precautions

Caution

• Prior to operation, read the safety instructions carefully and observe them.
• Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
• Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.
• Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could slam shut, possibly causing injury.
• When the cover is open, be careful of the corners of the cover. They could cause injury.
• Do not open the printer during printing.
• When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals.
• Do not use the printer where there is a lot of oil, iron particles, or dust.
• Do not spill liquids or spray insecticide on the printer.
• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.
• Operate the control panel properly. A careless, rough handling may cause problems or malfunction. Do not use such sharp-edged tool as a ballpoint pen for operation.
• Be careful of the edges of the plates so injury or property damage is possible.
• If a problem occurs during printing, stop the printer immediately and unplug the power cord from the outlet.
• When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel.

Precautions When Installing the Printer

Caution

• Prior to operation, read the safety instructions carefully and observe them.
• Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust.
• Do not place the printer where chemical reactions occur, such as in a laboratory.
• Do not place the printer where air is mixed with salt or gas.
• The printer must sit on a firm, level surface where there is ample ventilation. Never allow the printer's air vent to be blocked by a wall or other object.
• Do not put anything on the top of printer.
• Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.
• Do not put anything on the power cord or step on it.
• Do not drag or carry the printer with the power cord or interface cable.
• Avoid plugging the power cord into an outlet with many loads.
• Do not bundle the power cord when inserting the plug.
  • Always grip the plug housing, not the cord, to plug/unplug the power cord.
• Make certain the power is turned off before connecting/disconnecting the interface cable.
• Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is unavoidable, use the shielded cable or twisted pair for each signal.
• Place the printer near the outlet where the power cord can be unplugged easily to shut off power.
• Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.

Confirmation of Carton Contents

Removing the Packing Material

The printer is shipped with adhesive tape in place to hold the top cover closed. Simply remove the two pieces of tape on either side of the top cover. Then simply open the cover by lifting up and tipping it backwards.

There is another strip of adhesive tape that must be removed which holds the mechanism closed for shipping. Remove the tape and attached paper by carefully peeling from the plastic case.

Retain the tape should you need to transport the printer again.

Check that the following accessories are included with the printer in the carton.

graph TD
    A["Printer"] --> B["Printer"]
    B --> C["Head cleaner"]
    C --> D["CD-ROM"]
    D --> E["Quick-start Guide"]
    E --> F["Test label media Power cord"]
    F --> G["Media holder bar"]
    G --> H["Paper CoreSample RibbonRibbon Ho"]

Note: The empty carton and packing materials should be stored for future shipping of the printer.

Caution

- Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing firmly when taking it out of the carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.

- When opening the cover, open it all the way. If only part way open, the cover could slam shut, possibly causing injury.

- Be careful of the edge of the cover when the cover is opened. It may cause injury or property damage.

- Be careful of the edges of the metal plates so injury or property damage is possible.

Part Names and Functions

Front View

Operation Panel (p.15)

① Top cover

Is opened vertically to set media or ribbon.

② Operation panel

This is used to make changes and adjustments to the printer and its configuration.

③ Heat discharge vent

It allows warm air to vent from the printer.

Be sure not to block it with media etc.

④ Ribbon window

The amount of ribbon remaining can be checked through this window.

⑤ Media window

The amount of media remaining can be checked through this window.

Part Names and Functions

Inside the printer

① Ribbon drive unit
② Head close knob

Push the head close knob to lock the mechanism closed. If you push on another part of the mechanism, the printer may not lock closed correctly.

③ Ribbon holder

It is used to attach the ribbon and paper core.

④ Front cover

It is removed to install optional units such as the peeler or cutter.

Part Names and Functions

Ribbon Tension Adjustment (p.52)

Ribbon Balance Adjustment (p.53)

Media Width Adjustment (p.51)

Ribbon Tension Adjustment (p.52)

Ribbon Balance Adjustment (p.53)

Media Thickness Adjustment (p.50)

① Front (winding side) ribbon tension adjustment knob This is adjusted according to the width of the ribbon that is used. It is also used when the ribbon is wrinkled or slips.
② Front (winding side) ribbon left-right balance adjustment knob

It is used to perform an adjustment when the ribbon is wrinkled. Normally set it to the center position.

③ Media width adjustment dial

It is adjusted to match the width of the media.

④ Back (feeding side) ribbon tension adjustment knob

This is adjusted according to the width of the ribbon that is used. Use it basically in the same way as the front adjustment knob.

⑤ Back (feeding side) ribbon left-right balance adjustment knob

It is used to perform an adjustment when the ribbon is wrinkled. Normally set it to the center position.

⑥ Media thickness adjustment dial

It is adjusted to match the thickness of the media.

⑦ Large blue-head open lever

The head unit can be raised to install media by pushing this lever. It locks the head unit during printing.

Part Names and Functions

Setting sensor positions (p.24) Sensor Adjustments (p.47)

Installing the Media (p.25)

① Thermal printhead

This is the printhead. Avoid touching this with your fingertips and leaving grease or dirt on the printhead surface.

② Sensor arm

The media can be installed by raising this arm.

The media can be held in place by lowering this arm.

③ Upper sensor (③-1) and bottom sensor (③-2)

Used as a transparent sensor or a reflective sensor. Settings for sensor position and sensor adjustment should be performed in accordance with the type of sensor used.

④ Media guides (Left fixed media guide (4-1) and right movable media guide (4-2))

The end of the media is matched to the left fixed media guide, then the right side movable media guide is moved horizontally to match it to the media size. And the movable media guide is used as a guide to match the upper sensor and bottom sensor when using the transparent sensors.

⑤ Platen

Interlocked with the thermal printhead, it feeds media backwards or forwards.

⑥ Optional unit connector cover

It is opened when the cables of the cutter unit and the peeler unit are connected. Do not remove during normal use.

⑦ Media holder guide

This guide is moved horizontally to match the media size. The guide can be sliding it from the holder bar.

⑧ Media holder bar

The media is supported by the media holder bar when installed in the printer.

Part Names and Functions

LED Functions (p.21)

Normal Operating Mode (p.20)

Operation Panel

① POWER LED

This is lit when the printer power is on. (green)

② PRINT LED

This is lit when the printer is able to print. (green)

③ CONDITION LED

This is on when selecting settings. (orange)

④ ERROR LED

This is lit or flashes when the printer is in an alarm or error status. (red)

⑤ PAUSE key

This temporarily stops printing.

⑥ FEED key

This key feeds the media to the top of the next label or form.

⑦ STOP key

This stops printing or cancels the alarm.

⑧ MODE/REPEAT key

This key exits current status in the menu setting mode or reprints the final label, depending on printer status.

Part Names and Functions

Rear View

Serial Interface (p.62)

USB Interface (p.64)

Power ON/OFF (p.19)

Connection to Power (p.17)

① Serial interface (RS232C)

This receives serial transmission of data from a host computer.

② Option interface

Additional option interface boards can be mounted. Contact your retailer if you want to use the option interface.

③ USB interface

This receives USB transmission of data from a host computer.

④ Power switch

The is the power switch for the printer.

⑤ Power cord inlet

The connector of the enclosed power cord is connected here.

Connection to Power

Caution

Do not use any voltage other than that displayed. Doing so may lead to damage or malfunction.

1. Check that the power switch to the printer is turned OFF.
2. Connect the connector of the power cord to the power cord inlet on the printer.
3. Insert the plug of the power cord in the AC outlet.

Caution

Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.

Driver Installation

The computer may automatically detect the presence of the new printer when it is first started, depending on the computer type, interface and operating system. Follow any on-screen instruction and also instructions supplied with any additional CD-ROM included with your printer.

Your supplier will assist you with the correct drivers and software which are compatible with your particular computer system.

Serial Interface (p.62)

USB Interface (p.64)

Connection to a Computer

This product has two interfaces that can be used to receive printing data: a serial port (RS232C) and a USB port (USB2.0). An optional internal Ethernet, an IEEE1284 Parallel or Wireless LAN port can be added by your dealer.

With the exception of a wireless LAN connection, an interface cable is necessary to connect the printer to a computer.

To connect the cable, proceed as follows:

1. Turn OFF both power switches of the printer and the computer.
2. Connect one end of the interface cable to the interface connector on the back of the printer and secure it with locks or locking screws, where available.
3. Connect the other end of the interface cable to the interface connector on the computer and secure it with locks or locking screws, where available.

Note: If an optional Ethernet, an IEEE1284 Parallel or Wireless LAN port is used, contact your Citizen Systems dealer.

Power ON/OFF

Turning on the power

1. Turn on the power switch on the back of the printer.
2. The POWER and PRINT LED are lit.

Power Switch

Turning off the power

1. Turn off the power switch on the back of the printer.
2. The POWER and PRINT LED go off.

Line drawing of a mechanical device with an inset showing a close-up of its internal components (no text or symbols present)

Power Switch

Menu Setup Mode (p.33)

Normal Operating Mode

When the power is turned on, the printer enters normal operating mode. The control keys activate the following functions.

① PAUSE key: Temporarily pauses printing

• When this key is pushed once, the PRINT LED turns off and the printer temporarily pauses.
• When it is pushed during printing, the printer pauses after the label currently being printed is issued. Pressing the key a second time restarts printing and the remaining number of designated labels are printed.

② FEED key: Feeds media

• Pressing this key feeds media to the print start position.
  The distance it is fed is determined by automatically detecting the front end of the media when using label media, and when continuous media has been designated, a fixed quantity is fed, then feeding stops.
• When the TEAR OFF setting is effective, feeding stops when the media has been fed to the TEAR OFF location.
• When the optional cutter unit is installed, the media is fed to the cut position then it is cut.
• If the optional peeler unit is installed, the media is fed to the peeling location. When the media is pausing at the peeling position, feeding does not occur, even if the FEED key is pushed.

③ STOP key: It stops printing and cancels the alarm

- Pushing this key once during printing puts the printer in pause mode after the label is issued. It is possible to cancel 1 batch of label issuing data by pressing the STOP key for 4 seconds or longer in pause status. (The PRINT LED flashes at high speed during cancel.)

④ MODE/REPEAT key:

- Pressing this key reprints the last label in PRINT status (when the PRINT LED is lit) The last label issued depends on the selection of the "MODE/REPEAT key" menu.

Normal Operating Mode

LED Functions

① POWER LED

It lights up when printer power is turned on. (green)

② PRINT LED

This is lit when the printer is able to print. (green)

③ CONDITION LED

This is on when selecting settings. (orange)

④ ERROR LED

This is lit or flashes when the printer is in error status. (red)

Table of Alarm and Error Indications

In addition to normal operating mode, when an abnormal condition is detected in the printer, an alarm sounds and each LED either lights up or flashes to indicate the type of error.

Item PRINT LED		CONDITION LED	ERROR LED
When the STOP key has been pushed	OFF OFF OFF
Abnormal head temperature	ON OFF	ON	OFF
Abnormal motor temperature	ON OFF	ON	OFF
Head open OFF OFF			○●○●○●○●
Media end OFF OFF			ON OFF
Media out(media location cannot be detected)	OFF	ON OFF	ON
Abnormal head resistance OFF		ON OFF	ON
Ribbon feed error OFF		○●○●○●○●	○●○●○●○●
Ribbon end OFF		○●○●○●○●	○●○●○●○●
Communication error(reception buffer overrun)	OFF	ON OFF	OFF
Communication error(parity, framing)
Communication error(transmission buffer overflow)
System error OFF		○●○●○●○●	ON
Auto cutter abnormality(jamming etc.)	OFF OFF	ON
Auto cutter temperature abnormal	ON OFF	ON	OFF
Paper near end*	ON	OFF	ON OFF

* Only displayed when the Paper Near End Alarm setting under Menu Setup Mode is On. The buzzer will not sound while the alarm is displayed.

Time Axis →

○:ON, ●:OFF

Wide on/off marks indicate slow LED flashing.

Small circle on/off marks indicate quick LED flashing.

Setting the Media

Media Sizes

The position of label and tag media is sensed by either a transparent sensor or a reflective sensor.

Transparent sensor: Detects the gaps between label media and notches of tag media

Reflective sensor: Detects the black mark

		Min. value mm (inches)	Max. value mm (inches)
A	label width 50.0 (1.97) 178.0	(7.01)
B	liner width 50.0 (1.97) 178.0	(7.01)
C	label left edge position 0 (0)	2.54 (0.10)
D	Length of gap between labels	3 (0.12) 2539.7 (99.99)
E	Label length 16 (6.30)	2539.7 (99.99)
F	Label pitch	19 (7.48)	2539.7 (99.99)
G	liner thickness	0.06 (0.0025)	0.125 (0.0049)
H	Total media thickness	0.06 (0.0025)	0.25 (0.01)
I	Position of right edge of notch	6.00 (0.24) 60.80 (2.39)
J	Position of left edge of notch	0 (0) 57.20 (2.25)
K	Notch length 2.54 (0.10) 17.80	(0.70)
L	Right edge of black mark	15.00 (0.59)	66.50 (2.62)
M	Left edge of black mark	0 (0) 51.5 (2.02)
N	Black mark width	3.18 (0.125)	17.80 (0.70)

Menu Setting Table (p.38)

* Use a transparent sensor for label media gaps and media with black marks.
* Use a transparent sensor for fan fold media.
* If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON and match it to the label that uses the value of the Small Media Length menu.

Setting the Media

Setting the Paper Near End Sensor (p.27)

Media Sizes (p.22)

Installing the Media

1. Push the large blue-head open lever to release the head unit, and then lift the sensor arm by hand as shown below.

1. Firstly, slide the two black plastic parts of the media holder assembly together. Ensure correct alignment of the guide with the bar as it can only be installed in one direction. When using the Paper Near End Sensor, sensor position settings should be performed. See "Setting the Paper Near End Sensor" for how to perform the settings. (These settings are off when the product is shipped from the factory)

2. Slide the roll of media over the media bar. The media guide must be on the right side of the roll of media (as viewed from the front of the printer) with the ribbed surface of the media guide touching the media roll as shown in the illustration.

1. Set the media roll and media holder in to the printer as shown above. It is advisable to pull a length of media forwards and through the mechanism ready for later positioning. When lifting the media, use the handles on the media holder placed on either side.

Setting the Media

1. Move the media roll so it is touching the leftside of the housing. Then slide the black media guide so it is touching the media on the right side.

Note: Do not try to hold the media too tightly with these guides as it will cause the printer to jam during printing.

1. Setting sensor positions. Lower the sensor arm and turn the knob, the upper sensor and bottom sensor will both move together.

Quick Sensor Selection Method (Transparent Reflective) (p.47) Adjusting the Transparent sensor (p.48)

When using a transparent sensor

Move the upper sensor and bottom sensor close to the center of the width of the media.

When using media that is 6 inches wide, position the upper sensor and the bottom sensor all the way to the right (large blue-head open lever side).

Setting the Media

Adjusting the Reflective sensor (p.49)

When using a reflective sensor

Adjust the position of the sensor so that the reflective sensor marker of the bottom sensor is at the center of the black mark of the media as shown below.

1. Lift the sensor arm up temporarily and adjust the media guide. Align the media with the fixed media guide on the left side, and then align the moveable media guide on the right side with the width of the media. Lower the sensor arm and fix the media in place.

Setting the Media

Media Thickness Adjustment (p.50)

Media Width Adjustment (p.51)

1. Push the head close knob to lower and lock the head unit. Be sure to always push the head close knob to lock the head unit. Align it with the width of the media that has been set, then set the media width and media thickness adjustment dials. See "Chapter 3 Printer Adjustments".

1. With the power switched on, push the FEED key to feed the media. It will halt at the next print start position.

Setting the Media

Setting the Paper Near End Sensor

Move the protruding part of the sensor up or down, setting in a position that matches the roll of media being used.

Sensor location	Remaining roll of media
1 Approx. 8.5 mm
2 Approx. 7.5 mm
3 Approx. 6.5 mm
4 Approx. 5.5 mm
5 Approx. 4.5 mm
6 Approx. 3.5 mm

Note: These settings are off when the product is shipped from the factory.

- The remaining roll of media (thickness of roll of media not including paper core) differs greatly according to the type of roll of media used. Use these values only as guidelines.

■ When not using the Paper Near End Sensor

Disable the Paper Near End Sensor. With the protruding part of the sensor housed, push into the top section until it clicks.

Line drawing of a mechanical component with a handle and stepped path (no text or symbols)

Selecting the ribbon winding direction (p.38, p.45)

Setting the Ribbon

The following kinds and sizes of ribbons can be used.

Types ......Inside wound and outside wound ribbon

Max. ribbon width ....174.0 mm (6.85 inch)

Min. ribbon width ....50 mm (1.97 inch)

Max. ribbon length 360.0 m (1,181 ft)

Max. roll diameter ....74.0 mm (2.90 inch)

Inner diameter of the paper core .....25.4 ± 0.25 mm (1.00 ± 0.01 inch)

Outer diameter of the paper core .....33.4 ± 0.5 mm (1.31 ± 0.02 inch)

Lead tape length ....Less than 80.0 mm

Setting method

1. Check the kind of ribbon used and set the ribbon winding direction using menu setup mode or operation panel. This is the method for installing an outside wound ribbon (also known as "ink out"). Remember, the inked surface should be facing AWAY from the printhead surface!

2. Place the attached ribbon and paper core separately on one of the two attached ribbon holders. Insert the two ribbon holders into the ribbon and paper cores ensuring that they are pushed in all the way.

Setting the Ribbon

1. Install the unused ribbon and holder in to the rear ribbon drive unit. The splines on the ribbon drive gear mechanism engage with the end of the ribbon holder.

1. Push the large blue-head open lever to release the head unit. Pull out the ribbon from the bottom of the head unit to the ribbon winding side.

Diagram of a person operating a car steering wheel, showing mechanical components and a directional arrow (no text or symbols present)

1. Using the adhesive leader of the ribbon or some adhesive tape, fix the ribbon that you have pulled out on the ribbon holder on which the paper core has been set and wind it on the ribbon holder.

Setting the Ribbon

Ribbon Tension Adjustment (p.52)

Ribbon Balance Adjustment (p.53)

1. Set the ribbon holder on which the paper core has been set in the ribbon drive unit, then rotate it in the direction shown by the arrow to remove slack and wrinkles from the ribbon.

Technical line drawing of a robotic arm operating machinery (no text or symbols visible)

1. Push the head close knob to lower and lock the head unit. Be sure to always push the head close knob to lock the head unit. If the ribbon is wrinkled, push the FEED key until the wrinkles disappear. If the wrinkles do not disappear or if it slips, perform ribbon balance adjustment and ribbon tension adjustment. See "Chapter 3 Printer Adjustments" for these adjustment methods.

Operation Panel (p.15)

Mode Settings

Turning on the power while pressing keys in the following combinations starts various functions.

Mode Key operation

HEX dump mode Turning power on while pushing the STOP key.

Self print mode Turning power on while pushing the FEED key.

Menu setting mode Turning power on while pushing the MODE/REPEAT key.

HEX Dump Mode

- When using label media

Turn on printer power while pushing the STOP key. If the PRINT LED has begun to flash slowly, release the STOP key, and then the printer enters HEX DUMP mode.

- When using continuous media

Turn on printer power while pushing the STOP key. If the PRINT LED has stopped flashing slowly and begun to flash rapidly, release the STOP key, and then the printer enters HEX dump mode.

DUMP LIST

* To exit HEX Dump Mode, turn off the power to the printer then turn the power on again (restart).

Mode Settings

Setting the Media (p.22)

Media Thickness Adjustment (p.50)

Media Width Adjustment (p.51)

Self Print Mode

Performing a self test print is an easy way to check on the state of printer setting and printing quality. Install the media as explained in "Installing the Media" and then operate the printer as follows.

- Case of label media

Turn on printer power while pushing the FEED key. When the PRINT LED has begun to flash slowly, release the FEED key. After it enters TEST MODE and media has fed, two labels print then printing stops. To restart printing, press the FEED key once more.

● Case of continuous media

Turn on printer power while pushing the FEED key. When the PRINT LED has stopped flashing slowly and has begun to flash rapidly, release the FEED key. After it enters TEST MODE and it prints then printing stops.

To restart printing, press the FEED key once more.

Self print pattern

Media Adjustments

Using the Self Test Print shown above, you can make adjustments to the printer settings such as media width and media thickness (printhead pressure). The location of these two adjustments is explained in Chapter 3 and also shown on the labels on the printer's mechanism.

Abstract grayscale gradient with horizontal bands and a textured bottom layer (no text or symbols)

The first sample, left, shows an incorrectly set "media thickness adjustment". For standard label media, it is recommended you set the blue dial to the "0" position.

Abstract grayscale gradient with horizontal bands and a dark bottom layer (no text or symbols)

The second sample, left, shows an incorrectly set "media width adjustment". For 6-inch or 150mm wide media, the adjuster should be set to the "9" position on the blue dial.

The settings shown above are for general label media and may not apply to specialist media.

Mode Settings

Menu Setup Mode

If the printer power is turn on while the MODE/REPEAT key is pressed, the printer enters menu setup mode. In this mode, the printer's configuration can be changed using the VuePrint Menu System. During menu setting mode, the PRINT LED and CONDITION LED are on. Media must be installed in the printer to use the VuePrint menu system.

Functions of the keys

After each menu item is printed, the printer will also print the function of each of the buttons at that time. They vary slightly depending on the menu selected but generally fit the following guidelines:

PAUSE key (YES/Select/Save):

It is pushed to either select the current menu option or to save the new setting after which it advances to the next menu.

STOP key (NO/Next Item/Change Value):

Whilst changing a menu value (such as head temperature), pressing this key displays the next menu value available but does not save the setting.

In the "main menu", pressing this key moves to the next menu available.

FEED key (Next digit):

With some menu options such as head temperature, there is more than one "digit" than can be changed.

This key moves the cursor to the next digit.

MODE/REPEAT key (Exit to previous menu):

Exits the current menu or the VuePrint menu system.

Caution

When you are changing a menu value, pressing the "PAUSE" key (YES) causes the printer to save the currently selected parameter. The CONDITION LED flashes briefly. Do not turn off the power to the printer at this time as this may cause a malfunction.

If the power is accidentally turned off, first reset the printer to factory defaults.

Chapter 2 Printer Operation

Mode Settings [Datamax ^® Emulation]

graph TD
    A["Menu Setup Mode (p.33)"] --> B["MCIDs:REPEAT any + Power on"]
    B --> C{Do you want to print this printer to factory settings?}
    C -->|YES| D{Are you sure?}
    C -->|NO| E["Initialization of the consent of the settings (Initialization to the settings when the printer was shipped)"]
    D --> F{Do you want to print the current menu settings?}
    F -->|YES| G["Printing the contents of the present setting"]
    F -->|NO| H["Printing during sub menu setting (p.36)"]
    H --> I{Do you want to print the current menu settings?}
    I -->|YES| J["Printing the content of the changes"]
    I -->|NO| K["Completed"]
    J --> L{Do you want to print the current menu settings?}
    L -->|YES| M["Printing the content of the changes"]
    L -->|NO| N["Completed"]
    M --> O{Do you want to print the current menu settings?}
    O -->|YES| P["Printing the content of the changes"]
    O -->|NO| Q["Completed"]
    P --> R{Do you want to print the current menu settings?}
    R -->|YES| S["Printing the content of the changes"]
    R -->|NO| T["Completed"]
    S --> U{Do you want to print the current menu settings?}
    U -->|YES| V["Printing the content of the changes"]
    U -->|NO| W["Completed"]
    V --> X{Do you want to print the current menu settings?}
    X -->|YES| Y["Printing the content of the changes"]
    X -->|NO| Z["Completed"]
    Y --> AA{Do you want to print the current menu settings?}
    AA -->|YES| AB["Printing the content of the changes"]
    AA -->|NO| AC["Completed"]
    AB --> AD{Do you want to print the current menu settings?}
    AD -->|YES| AE["Printing the content of the changes"]
    AD -->|NO| AF["Completed"]
    AE --> AG{Do you want to print the current menu settings?}
    AG -->|YES| AH["Printing the content of the changes"]
    AG -->|NO| AI["Completed"]
    AH --> AJ{Do you want to print the current menu settings?}
    AJ -->|YES| AK["Printing the content of the changes"]
    AJ -->|NO| AL["Completed"]
    AK --> AM{Do you want to print the current menu settings?}
    AM -->|YES| AN["Printing the content of the changes"]
    AM -->|NO| AO["Completed"]
    AN --> AP{Do you want to print the current menu settings?}
    AP -->|YES| AQ["Printing the content of the changes"]
    AP -->|NO| AR["Completed"]
    AQ --> AS{Do you want to print the current menu settings?}
    AS -->|YES| AT["Printing the content of the changes"]
    AS -->|NO| AU["Completed"]
    AT --> AV{Do you want to print the current menu settings?}
    AV -->|YES| AW["Printing the content of the changes"]
    AV -->|NO| AX["Completed"]
    AW --> AY{Do you want to print the current menu settings?}
    AX -->|YES| AZ["Printing the content of the changes"]
    AX -->|NO| BA["Completed"]
    AZ --> BB{Do you want to print the current menu settings?}
    BB -->|YES| BC["Printing the content of the changes"]
    BB -->|NO| BD["Completed"]
    BC --> BE{Do you want to print the current menu settings?}
    BE -->|YES| BF["Printing the content of the changes"]
    BE -->|NO| BG["Completed"]
    BF --> BH{Do you want to print the current menu settings?}
    BH -->|YES| BI["Printing the content of the changes"]
    BH -->|NO| BJ["Completed"]
    BI --> BK{Do you want to print the current menu settings?}
    BK -->|YES| BL["Printing the content of the changes"]
    BK -->|NO| BM["Completed"]
    BL --> BN{Do you want to print the current menu settings?}
    BN -->|YES| BO["Printing the content of the changes"]
    BN -->|NO| BP["Completed"]
    BO --> BQ{Do you want to print the current menu settings?}
    BQ -->|YES| BR["Printing the content of the changes"]
    BQ -->|NO| BS["Completed"]
    BR --> BT{Do you want to print the current menu settings?}
    BT -->|YES| BU["Printing the content of the changes"]
    BT -->|NO| BV["Completed"]
    BU --> BW{Do you want to print the current menu settings?}
    BW -->|YES| BX["Printing the content of the changes"]
    BW -->|NO| BY["Completed"]

Chapter 2 Printer Operation

Mode Settings [Zebra® Emulation]

Menu Setup Mode (p.33)

Printing during top menu setting (p.36)

Printing of contents of settings (p.37)

Printing during sub menu setting (p.36)

■ Zebra® Emulation

graph TD
    A["MODE/REPEAT key = Power on"] --> B{Do you want to reset this printer to factory settings?}
    B -->|YES| C{Are you sure?}
    B -->|NO| D["Initialization of the content of the settings initialization to the printer was shipped"]
    C --> E{Do you want to print the current menu settings?}
    C -->|YES| F["Printing the contents of the present setting"]
    D --> G{Do you want to change the menu settings?}
    D -->|NO| H{Do you want to print the current menu settings?}
    E --> I{Do you want to change 'Global Control Menal Items?'}
    F --> J{Do you want to change 'Page Setup Menal Items?'}
    G --> K{Do you want to change 'Page Setup Menal Items?'}
    H --> L{Do you want to change 'Page Setup Menal Items?'}
    I --> M{Do you want to change 'Page Setup Menal Items?'}
    J --> N{Do you want to change 'Page Setup Menal Items?'}
    K --> O{Do you want to change 'Page Setup Menal Items?'}
    L --> P{Do you want to change 'Page Setup Menal Items?'}
    M --> Q{Do you want to change 'Page Setup Menal Items?'}
    N --> R{Do you want to change 'Page Setup Menal Items?'}
    O --> S{Do you want to change 'Page Setup Menal Items?'}
    P --> T{Do you want to change 'Page Setup Menal Items?'}
    Q --> U{Do you want to change 'Page Setup Menal Items?'}
    R --> V{Do you want to change 'Page Setup Menal Items?'}
    S --> W{Do you want to change 'Page Setup Menal Items?'}
    T --> X{Do you want to change 'Page Setup Menal Items?'}
    U --> Y{Do you want to change 'Page Setup Menal Items?'}
    V --> Z{Do you want to change 'Page Setup Menal Items?'}
    W --> AA{Do you want to change 'Page Setup Menal Items?'}
    X --> AB{Do you want to change 'Page Setup Menal Items?'}
    Y --> AC{Do you want to change 'Page Setup Menal Items?'}
    Z --> AD{Do you want to change 'Page Setup Menal Items?'}
    AA --> AE{Do you want to change 'Page Setup Menal Items?'}
    AB --> AF{Do you want to change 'Page Setup Menal Items?'}
    AC --> AG{Do you want to change 'Page Setup Menal Items?'}
    AD --> AH{Do you want to change 'Page Setup Menal Items?'}
    AE --> AI{Do you want to change 'Page Setup Menal Items?'}
    AF --> AJ{Do you want to change 'Page Setup Menal Items?'}
    AG --> AK{Do you want to change 'Page Setup Menal Items?'}
    AH --> AL{Do you want to change 'Page Setup Menal Items?'}
    AI --> AM{Do you want to change 'Page Setup Menal Items?'}
    AJ --> AN{Do you want to change 'Page Setup Menal Items?'}
    AK --> AO{Do you want to change 'Page Setup Menal Items?'}
    AL --> AP{Do you want to change 'Page Setup Menal Items?'}
    AM --> AQ{Do you want to change 'Page Setup Menal Items?'}
    AN --> AR{Do you want to change 'Page Setup Menal Items?'}
    AO --> AS{Do you want to change 'Page Setup Menal Items?'}
    AP --> AT{Do you want to change 'Page Setup Menal Items?'}
    AQ --> AU{Do you want to change 'Page Setup Menal Items?'}
    AR --> AV{Do you want to change 'Page Setup Menal Items?'}
    AS --> AW{Do you want to change 'Page Setup Menal Items?'}
    AT --> AX{Do you want to change 'Page Setup Menal Items?'}
    AU --> AY{Do you want to change 'Page Setup Menal Items?'}
    AV --> AZ{Do you want to change 'Page Setup Menal Items?'}
    AW --> BA{Do you want to change 'Page Setup Menal Items?'}
    AX --> BB{Do you want to change 'Page Setup Menal Items?'}
    AY --> BC{Do you want to change 'Page Setup Menal Items?'}
    AZ --> BD{Do you want to change 'Page Setup Menal Items?'}
    BA --> BE{Do you want to change 'Page Setup Menal Items?'}
    BB --> BF{Do you want to change 'Page Setup Menal Items?'}
    BC --> BG{Do you want to change 'Page Setup Menal Items?'}
    BD --> BH{Do you want to change 'Page Setup Menal Items?'}
    BE --> BI{Do you want to change 'Page Setup Menal Items?'}
    BF --> BJ{Do you want to change 'Page Setup Menal Items?'}
    BG --> BK{Do you want to change 'Page Setup Menal Items?'}
    BH --> BL{Do you want to change 'Page Setup Menal Items?'}
    BI --> BM{Do you want to change 'Page Setup Menal Items?'}
    BJ --> BN{Do you want to change 'Page Setup Menal Items?'}
    BK --> BO{Do you want to change 'Page Setup Menal Items?'}
    BL --> BP{Do you want to change 'Page Setup Menal Items?'}
    BM --> BQ{Do you want to change 'Page Setup Menal Items?'}
    BN --> BR{Do you want to change 'Page Setup Menal Items?'}
    BO --> BS{Do you want to change 'Page Setup Menal Items?'}
    BP --> BT{Do you want to change 'Page Setup Menal Items?'}
    RO["Operation Panel"] -->|YES / Select / Save NO / Next Digit / Change Value| P["MODE/REPEAT"]
    RO -->|Next Digit| Q["MODE/REPEAT"]
    RO -->|Exit to previous menu| R["Mode/REPEAT"]

    S["EXIT"] --> S1["Print Speed"]
    S1 --> S2["Change Value"]
    S2 --> S3["Changing the parameter"]

    T["EXIT"] --> T1["Print Darkness"]
    T1 --> T2["Change Value"]
    T2 --> T3["Changing the parameter"]

    U["EXIT"] --> U1["Print Medium"]
    U1 --> U2["Change Value"]

    V["EXIT"] --> V1["Print Darkness"]
    V1 --> V2["Change Value"]

    W["EXIT"] --> W1["Print Light"]
    W1 --> W2["Change Value"]

    X["EXIT"] --> X1["Print Medium Adjust"]
    X1 --> X2["Change Value"]

    Y["EXIT"] --> Y1["Print Medium Method"]
    Y1 --> Y2["Change Value"]

    Z["EXIT"] --> Z1["Print Medium Wrinding"]
    Z1 --> Z2["Change Value"]

    AA["EXIT"] --> AA1["Continuous Media Length"]
    AA --> AA2["Vertical Position"]

    AB["EXIT"] --> AB1["Horizontal Shift"]

    AC["EXIT"] --> AC1["Vertical Image Shift"]

    AD["EXIT"] --> AD1["Auto Side Shift"]

    AE["EXIT"] --> AE1["Media Sensor"]

    AF["EXIT"] --> AF1["Small Media Adjustment"]

    AG["EXIT"] --> AG1["Small Media Length"]

    AH["EXIT"] --> AH1["Change Value"]

    AI["EXIT"] --> AI1["Change Value"]

    AJ["EXIT"] --> AJ1["Change Value"]

    AK["EXIT"] --> AK1["Change Value"]

    AL["EXIT"] --> AL1["Change Value"]

    AM["EXIT"] --> AM1["Change Value"]

    AN["EXIT"] --> AN1["Change Value"]

    AO["EXIT"] --> AO1["Change Value"]

    AP["EXIT"] --> AP1["Change Value"]

    AQ["EXIT"] --> AQ1["Change Value"]

    AR["EXIT"] --> AR1["Change Value"]

    AS["EXIT"] --> AS1["Change Value"]

    AT["EXIT"] --> AT1["Change Value"]

    AU["EXIT"] --> AU1["Change Value"]

    AV["EXIT"] --> AV1["Change Value"]

    AW["EXIT"] --> AW1["Change Value"]

    AX["EXIT"] --> AX1["Change Value"]

    AY["EXIT"] --> AY1["Change Value"]

    AZ["EXIT"] --> AZ1["Change Value"]

    BA["EXIT"] --> BA1["Change Value"]

    BB["EXIT"] --> BB1["Change Value"]

    BC["EXIT"] --> BC1["Change Value"]

    BD["EXIT"] --> BD1["Change Value"]

    BE["EXIT"] --> BE1["Change Value"]

    BF["EXIT"] --> BF1["Change Value"]

    BG["EXIT"] --> BG1["Change Value"]

    BH["EXIT"] --> BH1["Change Value"]

    BI["EXIT"] --> BI1["Change Value"]

    BJ["EXIT"] --> BJ1["Change Value"]

    BK["EXIT"] --> BK1["Change Value"]

    BL["EXIT"] --> BL1["Change Value"]

    BM["EXIT"] --> BM1["Change Value"]

    BN["EXIT"] --> BN1["Change Value"]

    BO["EXIT"] --> BO1["Change Value"]

    BP["EXIT"] --> BP1["Change Value"]

    BQ["SIGNATURE"] --> BQ_1
BQ_2
BQ_3
BQ_4
BQ_5
BQ_6
BQ_7
BQ_8
BQ_9
BQ_10
BQ_11
BQ_12
BQ_13
BQ_14
BQ_15
BQ_16
BQ_17
BQ_18
BQ_19
BQ_20
BQ_21
BQ_22
BQ_23
BQ_24
BQ_25
BQ_26
BQ_27
BQ_28
BQ_29
BQ_30
BQ_31
BQ_32
BQ_33
BQ_34
BQ_35
BQ_36
BQ_37
BQ_38
BQ_39
BQ_40
BQ_41
BQ_42
BQ_43
BQ_44
BQ_45
BQ_46
BQ_47
BQ_48
BQ_49
BQ_50
BQ_51
BQ_52
BQ_53
BQ_54
BQ_55
BQ_56
BQ_57
BQ_58
BQ_59
BQ_60
BQ_61
BQ_62
BQ_63
BQ_64
BQ_65
BQ_66
BQ_67
BQ_68
BQ_69
BQ_70
BQ_71
BQ_72
BQ_73
BQ_74
BQ_75
BQ_76
BQ_77
BQ_78
BQ_79
BQ_80
BQ_81
BQ_82
BQ_83
BQ_84
BQ_85
BQ_86
BQ_87
BQ_88
BQ_89
BQ_90
BQ_91
BQ_92
BQ_93
BQ_94
BQ_95
BQ_96
BQ_97
BQ_98
BQ_99
BQ_100

    style A fill:#f9f,stroke:#333,stroke-width:2px

Mode Settings

Menu Setting Flow Chart (p.34)

This particular example is changing the print speed and print darkness then continues through the remainder of the "Print Setup" menu.

The actual output from the printer is "vertically reversed" due to the way the printer outputs the menu options. Please look at the example below to see how the output changes.

Printing during top menu setting

Menu Setting Flow Chart (p.34)

Printing during sub menu setting

graph TD
    A["Start"] --> B{Change Value}
    B -->|Yes| C["Do you want to change "Page Setup Menu" Items? Yes=PAUSE No=STOP Exit=MODE"]
    B -->|No| D["Save"]
    D --> E["Print Speed 4 IPS<br>Save=PAUSE Change Value=STOP Exit=MODE"]
    E --> F["Print Speed 2 IP3<br>Save=PAUSE Change Value=STOP Exit=MODE"]
    F --> G["Print Darkness 10<br>Save=PAUSE Next Digit=FEED Change Value=STOP Exit=MODE"]
    G --> H["Print Darkness 10<br>Save=PAUSE Next Digit=FEED Change Value=STOP Exit=MODE"]
    H --> I["Print Darkness 15<br>Save=PAUSE Next Digit=FEED Change Value=STOP Exit=MODE"]
    I --> J["Print Method TT<br>Save=PAUSE Next Digit=FEED Change Value=STOP Exit=MODE"]
    J --> K["Continuous Media Length 04.00IN<br>Save=PAUSE Next Digit=FEED Change Value=STOP Exit=MODE"]
    K --> L["Vertical Position +0.00IN<br>Save=PAUSE Next Digit=FEED Change Value=STOP Exit=MODE"]
    L --> M["Horizontal Shift +0.00IN<br>Save=PAUSE Next Digit=FEED Change Value=STOP Exit=MODE"]
    M --> N["Media Sensor See Through Save=PAUSE Change Value=STOP Exit=MODE"]
    N --> O["Do you want to change &quot;Page Setup Menu&quot; Items? Yes=PAUSE No=STOP Exit=MODE"]

Mode Settings

Menu Setting Flow Chart (p.34)

Printing of contents of settings

Machine Information

Model Number : CL-S6621

Boot Version : X.X

ROM Version : XXXXXXXXX

ROM Date (DD//MM//YY) : XX/XX/XX

Current Menu Setting

[Global Config Menu]

Config Set : 1

[Page Setup Menu]

Print Speed : 6 IPS

Print Darkness : 10

Darkness Adjust : 00

Print Method : Thermal Transfer

Ribbon Winding : Outside

Continuous Media Length : 4.00 inch

Vertical Position : 0.00 inch

Horizontal Shift : 0.00 inch

Vertical Image Shift : 0.00 inch

Auto Side Shift : 0 dot

Media Sensor : See Through

Small Media Adjustment : Off

Small Media Length : 1.00 inch

* Symbol Set : PM

[System Setup Menu]

Sensor Level : 1.7 V

Paper End Level : 2.80 V

Error Reporting : On Printing

Buzzer Select : On

Metric/Inch : Inch

Max Media Length : 10.00 inch

Settings Lock : Off

Keyboard Lock : Off

Standby Mode : Off

RS-232C Parity : None

RS-232C Length : 8 bit

RS-232C Stop bit : 1 bit

RS-232C X-ON : Yes

IEEE 1284 : On

USB Device Class : Printer

USB VCOM Protocol : Auto

USB 2.0 High Speed : On

* The settings of the Symbol Set can be changed only by a command.

Note: Citizen continually enhances its printers with new options and settings based on our customer's requests. Extra or changed menu items may appear on the above print out in some case.

Mode Settings

[Datamax® Emulation]

Menu Setting Table

Global Config menu - allows you to switch between 3 complete 'config sets' contained within the printer.

Page Setup Menu - allows you to change settings related to the media or print quality.

System Setup Menu - allows you to change settings for the printer hardware and basic control systems.

After Print Menu - changes how the printer reacts after the label has been printed.

Interfaces - changes interface parameters such as baud rate.

Menu Setting

■ Datamax® Emulation

Top Menu Sub Menu Default Menu Remarks

Global configuration	- Config Set 1 Config Set 1			Sets the Config Set.
		Config Set 2
		Config Set 3
Page Setup Print Speed 6 IPS 2 to 6 IPS Printing speed setting.
	Print Darkness 10 00 to 30 Print darkness setting			(printhead temperature)
	Darkness Adjust 0 -10 to 10 Darkness command adjustment
	Print Method	Thermal transfer	Thermal transferDirect thermal	Selecting thermal transfer (ribbon)/direct thermal media
	Ribbon Winding	Outside	OutsideInside	Selecting the ribbon winding direction.
	Continuous Media Length	4.00 inch101.6 mm	0.25 to 99.99 inch6.40 to 2539.7 mm	Setting default length of continuous media, if selected.; the lower line is in metric mode.
	Vertical Position 0.00 inch0.0 mm		-1.00 to 1.00 inch-25.4 to 25.4 mm	Print start position adjustment
	Horizontal Shift	0.00 inch0.0 mm	-1.00 to 1.00 inch-25.4 to 25.4 mm	Horizontal printing location adjustment
	Vertical Image Shift	0.00 inch0.0 mm	0.00 to 32.00 inch0.0 to 812.8 mm	Adjust the off set value in vertical when mapping data on a RAM.
	Auto Side Shift	00 dots	00 to 15 dots	Allows horizontal shifting of printing position by specified number of dots per page. Effective when load is applied to a specific head area, like vertical lines.
	Media Sensor	See Through	See ThroughReflectNone	Label sensor selection
	Small Media Adjustment	Off	OnOff	Setting for small labels
	Small Media Length	1.00 inch25.4 mm	0.25 to 1.00 inch6.40 to 25.4 mm	Setting length of small label media
System Setup	Sensor Level	1.7 V 0.0 V to 3.3 V	Setting the threshold of the sensor
	Paper End Level	2.80 V	0.01 to 3.00 V	Sets the paper end level.
	Error Reporting	On Printing	On PrintingImmediate	Setting for error report.
	Buzzer Select	On	OnOff	Setting buzzer sounding conditions

Mode Settings

[Datamax® Emulation]

Top Menu Sub Menu Default Menu Remarks

	Metric/Inch Inch Inch		mm	Setting the units used
	Max Media Length 10.00 inch254.0 mm		1.00 to 99.99 inch25.4 to 2539.7 mm	Setting the maximum label length
	Settings Lock Off On		Off	When on, prevents software commands from changing the values set by the VuePrint menu
	Keyboard Lock Off On		Off	Prevents the control panel from affecting the printer's configuration. (User "lock-out")
	Standby Mode Off On		Off	Choose the Standby Mode.If you switch on the Standby Mode, the printer will go into power-saving mode after the elapse of the time set by the Standby Timer.
	Standby Timer	5 min	1 to 1440 min	You can set the time it takes for the machine to go into Standby Mode.
	Paper Near End Status	On On	Off	Settings for whether or not paper near end status will be reflected in status.
	Paper Near End Alarm	Off On	Off	Settings for whether or not LED display will be used to display paper near end.
	Control Code	STD	STDALTALT-2	Selects between the Standard STX control code or the "Alternative" code. Sometimes called "AS400 mode".
	Emulation Select	DM4	DMDM4DPPZPI2	Selects DataMax®/Zebra® compatibilityDMI: DataMax® IClassDM4: DataMax® 400 likeDPP: DataMax® Prodigy Plus®ZPI2: Zebra® Emulation
	Emulation Auto Detect	Full Auto	OnOffFull Auto	Selects the detection of Datamax® and Zebra® emulation.
After Print	AutoConfigure On On		Off	Optional auto configureOn.....Auto configure effective.If a peeler unit or auto-cutter is installed, each mode is automatically set regardless of the "function select" setting.Off ....Auto configure ineffective.When a peeler unit or auto-cutter is installed but has not been started, it is off and the operation is selected by "Function select".
	Function Select	Tear	OffTearPeel On*Cut On*	Selects the type of options installed and adjusts the "paper stop" position accordingly.For example, the position where the label stops in "Tear" mode is different to that in "Peel On" mode.

* Effective only when the optional unit is attached.

Mode Settings

[Datamax® Emulation]

Top Menu Sub Menu Default Menu Remarks

	Cutter Action* Backfeed Backfeed		Through	Cutter operating method settingBackfeed: it feeds back after each cutting operation.Through: when the number copied = n, the back end of sheet 1 to n-1 passes through, and the back end of the final page that is a single sheet is copied and fed back.
	Paper Position 0.00 inch0.0 mm		Peel/Cut/Tear Off0.00 to 2.00 inch0.0 to 50.8 mmPeel/Cut/Tear On-1.00 to 1.00 inch-25.4 to 25.4 mm	The stop position can be fine tuned using this menu setting. The general stop position is selected depending on the "Function" selected above.
	Mode/Repeat Key Disabled LabelSet		LastOneDisabled	Repeat method selectionLabelSet:Reissues multiple labels.LastOne:Issues only the final page.In count case, it issues only 1 label while continuing.Disabled:Makes the repeat key invalid.
InterfaceRS-232C Baud 9600 115200				Sets the baud rate of the serial interface.• Interface related settings are effective after the power is turned on again.

* Effective only when the optional unit is attached.
** Displayed only when an optional LAN board is connected to a printer.

Mode Settings

[Zebra® Emulation]

■ Zebra® Emulation

Top Menu Sub Menu Default Menu Remarks

Global configuration	- Config Set 1 Config Set 1			Sets the Config Set.
			Config Set 2 Config Set 3
Page Setup Print Speed 6 IPS 2 to 6 IPS Printing speed setting.
	Print Darkness 10 00 to 30 Print darkness setting			(printhead temperature)
	Darkness Adjust 0 -10 to 10 Darkness command adjustment
	Print Method	Thermal transfer	Thermal transfer Direct thermal	Selecting thermal transfer (ribbon)/direct thermal media
	Ribbon Winding	Outside	Outside Inside	Selecting the ribbon winding direction.
	Continuous Media Length	4.00 inch 101.6 mm	0.25 to 99.99 inch 6.40 to 2539.7 mm	Setting default length of continuous media, if selected.; the lower line is in metric mode.
	Vertical Position 0.00 inch 0.0 mm		-1.00 to 1.00 inch -25.4 to 25.4 mm	Print start position adjustment
	Horizontal Shift	0.00 inch 0.0 mm	-1.00 to 1.00 inch -25.4 to 25.4 mm	Horizontal printing location adjustment
	Vertical Image Shift	000 dots	-120 to 120 dots	Adjust the off set value in vertical when mapping data on a RAM.
	Auto Side Shift	00 dots	00 to 15 dots	Allows horizontal shifting of printing position by specified number of dots per page. Effective when load is applied to a specific head area, like vertical lines.
	Media Sensor	See Through	See Through Reflect None	Label sensor selection
	Small Media Adjustment	Off	On Off	Setting for small labels
	Small Media Length	1.00 inch 25.4 mm	0.25 to 1.00 inch 6.40 to 25.4 mm	Setting length of small label media
System Setup	Sensor Level	1.7 V 0.0 V to 3.3 V	Setting the threshold of the sensor
	Paper End Level	2.80 V	0.01 to 3.00 V	Sets the paper end level.
	Error Reporting	On Printing	On Printing Immediate	Setting for error report.
	Buzzer Select	On	On Off	Setting buzzer sounding conditions
	Metric/Inch	Inch	Inch mm	Setting the units used
	Max Media Length	10.00 inch 254.0 mm	1.00 to 99.99 inch 25.4 to 2539.7 mm	Setting the maximum label length
	Settings Lock	Off	On Off	When on, prevents software commands from changing the values set by the VuePrint menu
	Keyboard Lock	Off	On Off	Prevents the control panel from affecting the printer's configuration. (User "lock-out")

Mode Settings

[Zebra® Emulation]

Top Menu Sub Menu Default Menu Remarks

	Standby Mode Off On		Off	Choose the Standby Mode.If you switch on the Standby Mode, the printer will go into power-saving mode after the elapse of the time set by the Standby Timer.
	Standby Timer 5 min 1 to 1440 min You can set the time it takes for the machine to go into Standby Mode.
	Paper Near End Status	On On	Off	Settings for whether or not paper near end status will be reflected in status.
	Paper Near End Alarm	Off On	Off	Settings for whether or not LED display will be used to display paper near end.
	Media Power Up	Off On	Off	Selects whether or not to initiate media measurement when the power in ON.
	CI Lock Off On		Off	Activates/deactivates the CI command.
	Emulation Select ZPI2 DM4		DMI	Selects DataMax^®/Zebra^® compatibilityDM4: DataMax^® 400DMI: DataMax^® IClassDPP: DataMax^® Prodigy Plus ^® ZPI2: Zebra^® Emulation
			DPP
			ZPI2
	Emulation Auto Detect	Full Auto On	Off	Selects the detection of Datamax^® and Zebra^® emulation.
			Full Auto
After Print AutoConfigure	On On		Off	Optional auto configureOn......Auto configure effective.If a peeler unit or auto-cutter is installed, each mode is automatically set regardless of the "function select" setting.Off ....Auto configure ineffective.When a peeler unit or auto-cutter is installed but has not been started, it is off and the operation is selected by "Function select".
	Function Select	Tear	Off	Selects the type of options installed and adjusts the "paper stop" position accordingly.For example, the position where the label stops in "Tear" mode is different to that in "Peel On" mode.
			Tear
			Peel On*
			Cut On*
	Cutter Action* Backfeed		BackfeedThrough	Cutter operating method settingBackfeed: it feeds back after each cutting operation.Through: when the number copied = n, the back end of sheet 1 to n-1 passes through, and the back end of the final page that is a single sheet is copied and fed back.

* Effective only when the optional unit is attached.

Mode Settings

[Zebra® Emulation]

Top Menu Sub Menu Default Menu Remarks

	Paper Position 0.00 inch0.0 mm		Peel/Cut/Tear Off0.00 to 2.00 inch0.0 to 50.8 mmPeel/Cut/Tear On-1.00 to 1.00 inch-25.4 to 25.4 mm	The stop position can be fine tuned using this menu setting. The general stop position is selected depending on the "Function" selected above.
	Mode/Repeat Key Disabled LastOne		Disabled	Repeat method selectionLastOne:Issues only the final page.In count case, it issues only 1 label while continuing Cooperative:Makes the repeat key invalid.
InterfaceRS-232C Baud 9600 115200				Sets the baud rate of the serial interface.· Interface related settings are effective after the power is turned on again.

* Displayed only when an optional LAN board is connected to a printer.

Menu Setup Mode (p.33)

Quick Setup of the Print Method

The print method (thermal transfer method/direct thermal method) can be set using operation panel in addition to menu setting mode.

Caution

Be sure to always shut off the operation of print before changing a setting. You cannot change a setting during printing (including pause).

Setting method

Each time you push the PAUSE key while pushing the MODE/REPEAT key, a buzzer sounds and the printer switches between thermal transfer method and direct thermal method.

MODE/REPEAT PAUSE

■ If thermal transfer method has been selected, the buzzer sounds once and the CONDITION LED flashes.

If direct thermal method has been selected, the buzzer sounds twice and the CONDITION LED flashes.

The change is complete when the CONDITION LED goes out.

Changes will remain in effect even after the power is turned off.

Selecting the Ribbon Winding Direction

Besides the Menu Setup Mode, you can also select the ribbon winding direction (outside-wound / inside-wound) by using the keys on the Operation Panel.

Outside-wound and inside-wound will switch from one to another each time you press the PAUSE key for 4 seconds or more while pressing the MODE/REPEAT key when not printing.

If the outside-wound (also known as "ink out") gets selected, the buzzer will sound 3 times, and CONDITION LED will flash.
If the inside-wound (also known as "ink in") gets selected, the buzzer will sound 4 times, and CONDITION LED will flash.

When the lights go out on the CONDITION LED, selection is finalized. Changes will remain in effect even after the power is turned off.

Note: The winding direction cannot be changed when printing.

Emulation Auto Detect: Cross-Emulation™

Menu Setting Table (p.39, p.42)

A different emulation will be detected when the Emulation Auto Detect of the System Setup is set to On or Full Auto. (Detects Zebra ^® when Datamax ^® is selected, and Datamax ^® when Zebra ^® is selected.)

- If the "Emulation Auto Detect" is set to "On"

If the "Emulation Auto-Detect" is set to "On", this will cause the CONDITION LED to flash when it detects an alternative emulation. By selecting MODE/REPEAT KEY, the printer will restart and emulation will automatically make a switch. By selecting another KEY, detection will be canceled, and CONDITION LED will turn Off.

- If the "Emulation Auto Detect" is set to "Full Auto"

If the "Emulation Auto Detect" is set to "Full Auto", this will cause the printer to restart when it detects an alternative emulation, and emulation will automatically make a switch.

Menu Setting Table (p.39, p.42)

Manually Selecting the Printer Emulation

To manually choose between Datamax ^® and Zebra ^® emulations, you can use the VuePrint menu system. The Emulation Select option in the System Setup menu allows you to do this.

Alternatively, you can use the "Quick Switch" option as follows:

1. Turn on the printer holding down PAUSE and FEED keys together. The printer will beep three times and the CONDITION LED will flash.
2. Press FEED key once for Datamax ^® emulation.
3. Press FEED key two times for Zebra® emulation. The printer beeps each time the feed key is pressed.
4. To save the new selection, press MODE/REPEAT key. The printer will beep three times and then restarts.

Sensor Adjustments

The sensing level of both the transparent (see thru) and reflective sensors is adjusted separately and independently. Firstly, the sensor type must be selected either using the VuePrint menu system or the Sensor Method Selection shown below. Then the adjustment and calibration of the sensor can be made.

Entering Sensor Adjustment Mode

1. Turn on the power while pushing the PAUSE key, FEED key, and STOP key simultaneously.

1. After the PRINT LED and CONDITION LED light up, release the keys to change the printer to sensor adjustment setting mode.

Installing the Media (p.23)

Quick Sensor Selection Method (Transparent↔ Reflective)

To switch from transparent to reflective sensor, ensure the CONDITION LED is lit then hold down the MODE/REPEAT key and then press the STOP key. Each time you press the STOP key, you switch to back and forth between the two sensor types.

If the transparent sensor is selected, the PRINT LED lights up and the buzzer sounds once. If the reflective sensor is selected, the PRINT LED flashes slowly and the buzzer sounds twice.

Sensor Adjustments

Installing the Media (p.24)

Quick Sensor Selection Method (Transparent Reflective) (p.47)

Adjusting the Transparent sensor

1. Select the transparent sensor, and open the sensor arm.
2. Install only the liner media (label backing paper) with the label media removed so that it will pass between the platen roller and the media sensor. (Be careful that media with black marks does not pass the media sensor.) Then close the sensor arm and the printhead.

1. If the PAUSE key is pressed and released while the MODE/REPEAT key is pressed, the PRINT LED goes off, after the CONDITION LED switches from lit to rapid flashing, media feeding starts, and the sensor is automatically adjusted.

2. If automatic adjustment stops normally, the PRINT LED and CONDITION LED return to their original status. If it stops abnormally (adjustment impossible), the CONDITION LED and ERROR LED flash.

3. If the STOP key is pushed, it exits sensor adjustment mode.

Sensor Adjustments

Quick Sensor Selection Method (Transparent Reflective) (p.47)

Adjusting the Reflective sensor

1. Select the reflective sensor.
2. With the reflective sensor selected, install the label media so that it is between the platen roller and the media sensor. (Be careful that black mark and media gap do not pass the media sensor.) Then close the sensor arm and the printhead.

1. If the PAUSE key is pressed and released while the MODE/REPEAT key is pressed, PRINT LED goes off, the CONDITION LED switches from lit to rapid flashing, media feeding starts, and the sensor is automatically adjusted.
2. If automatic adjustment stops normally, the PRINT LED and CONDITION LED return to their original status. If it does not stop normally (adjustment impossible), the CONDITION LED and ERROR LED flash.
3. If the STOP key is pushed, it exits sensor adjustment mode.

Installing the Media (p.26)

Self Print Mode (p.32)

Media Thickness Adjustment

It may be necessary to adjust the printer according to the thickness of the media being used. This can be done easily by rotating the media adjustment dial to improve the print quality.

• Poor print quality across the complete printout means wrongly set media thickness. See this section.
• Poor print quality on one side of a printout means wrongly set media width. See next section.

When using standard label media, high quality media or direct thermal media

Adjust while performing test printing by turning the dial from the smallest number on the dial to the largest number on the dial one step at a time.

When using thicker media (tags, card, etc.)

Adjust while performing test printing by turning the dial from the smallest number on the dial to the largest number on the dial one step at a time.

Media Thickness Dial Position	Suggested media type
0 Direct thermal media (thin media)
1 Standard Label media, Direct thermal media
3-5 Thicker backing paper labels
6-9 Cards, tags, thicker media stock.

These values are guidelines. The exact media being used must be matched with the correct media thickness adjustment position.

• When shipped from the factory, it is set at dial 1.
• The offset adjustment varies according to the thickness and the hardness of the media.

Installing the Media (p.26)

Self Print Mode (p.32)

Media Width Adjustment

The head pressure varies according to the width of the media being printed. The head pressure balance must be adjusted according to media width so that constant head pressure is applied to the head. With this printer, it can be adjusted easily by turning the media width adjustment dial. If the printing is blurred or lightly printed on one side or the media moves in a zigzag pattern adjust the head pressure balance. After making an adjustment, confirm the output quality with a test print.

Caution

When using narrow media, be sure to MAKE this adjustment. (If you do not, the head may be damaged by jamming, etc.)

Dial position	Media width mm (inches) Head pressure
0 50.0 to	62.0 mm (1.97 to 2.44)
1 62.0 to	76.0 mm (2.44 to 2.99)
2 76.0 to	88.0 mm (2.99 to 3.46)
3 88.0 to	99.0 mm (3.46 to 3.90)
4 99.0 to	108.0 mm (3.90 to 4.25)
5 108.0 to	118.0 mm (4.25 to 4.65)
6 118.0 to	133.0 mm (4.65 to 5.24)
7 133.0 to	148.0 mm (5.24 to 5.83)
8 148.0 to	163.0 mm (5.83 to 6.42)
9	163.0 to 178.0 mm (6.42 to 7.01)(setting when shipped)

The following values are criteria.

Setting the Ribbon (p.28)

Adjusting the Ribbon

When using narrow-width ribbons or very specialist thermal ribbon material, it may be necessary to adjust the ribbon tension and ribbon balance adjustments to avoid ribbon wrinkle or slippage.

Ribbon Tension Adjustment

The ribbon tension has three adjustment positions on both the feeding side (back side) and winding side (front side).

Adjustment criteria

Ribbon width of 6 inches: strong Ribbon width of 4 inches: medium Ribbon width of 2 inches: weak

Self Print Mode (p.32)

First make a test print and then adjust the printer as required:

• Slippage of the ribbon causes a dirty film to be seen on the media. Reduce the tension adjusters
• Ribbon wrinkle (diagonal lines across printout): Increase the ribbon tension.

After making any adjustments, print another test print or two to make sure the ribbon is feeding correctly.

Adjusting the Ribbon

Ribbon Balance Adjustment

Do this adjustment by turning the front and back balance adjustment knobs. If the ribbon is wrinkled, adjust it as follows. The scale is usually aligned with the center.

Adjustment procedure

1. Check between the supply side ribbon and the back balance adjustment knob to find out on which side the ribbon is loose.

■ Case of looseness on the side opposite the adjustment knob

1. Turn the front adjustment knob to the right to remove the looseness, then make a test print to ensure that the ribbon is not wrinkled.

If it is wrinkled, turn the back adjustment knob to the right and do the test printing again and check to make sure that the ribbon is not wrinkled.

Front balance adjustment knob Back balance adjustment knob

■ Case of looseness on the adjustment knob side

1. Turn the front adjustment knob to the left to remove the looseness, then make a test print to ensure that the ribbon is not wrinkled.

If it is wrinkled, turn the back adjustment knob to the left and do the test printing again and check to make sure that the ribbon is not wrinkled.

Front balance adjustment knob Back balance adjustment knob

Cleaning

Wipe off any foreign matter such as media dust, dirt and adhesive substances built up around the printhead with the head cleaning pen (head cleaner) provided, and use a soft cloth soaked in ethyl alcohol for the platen etc. It is particularly important to clean the thermal printhead after printing on thermal media for long periods, which will guarantee the print quality and extend the life of the thermal printhead.

Note: Always use the head cleaner when cleaning the thermal printhead.

Caution

Do not use any solvent other than ethyl alcohol. Solvents such as benzene, acetone and thinner will dissolve plastic parts and destroy the thermal printhead, platen and much of the printer! Try to avoid using "excessive amounts" of ethyl alcohol to clean the platen. Excessive use will harden the platen surface prematurely.

Connection to Power (p.17)

Cleaning (p.54)

Setting the Ribbon (p.28)

Troubleshooting

This section explains corrective actions taken when the printer malfunctions or when an error message is displayed.

Items to check when a malfunction occurs

When the printer malfunctions during operation, take corrective action with reference to the following table. If the corrective action does not solve the problem, consult with the service personnel at the dealer where you purchased the printer.

Indication Check Corrective action
The LED do not light up when printer power is connected.	1) Is the plug of the power cord correctly inserted into the electric outlet?	1) Insert the plug of the power cord correctly in the electric outlet.
	2) Is the connector of the power cord correctly inserted into the power inlet of the printer?	2) Insert the connector of the power cord correctly into the power inlet of the printer.
	3) Is the power cord damaged?	3) Replace the power cord.Consult with the dealer where the printer was purchased to make sure you obtain a cord made especially for the printer.Note: Do not use any power cord except one made especially for the printer.
	4) Is power supplied to the electric outlet the printer is connected to?	4) Check to make sure power is supplied to the outlet. If there are any problems, make sure power is supplied to the building. Or find out if a power failure has occurred.
	5) Is the main fuse in the building's fuse box burnt out?	5) If necessary, replace the main fuse in the building's fuse box, and reset the main breaker. Ask a qualified serviceman to carry out the replacement.
Paper is feeding, but nothing is printed.	1) Is the thermal printhead dirty?Is a label stuck to the head?	1) If it is dirty, remove the dirt with the attached head cleaner. If a label is stuck to the thermal printhead remove it.Note: Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the thermal printhead.) If adhesive label material is stuck to the thermal printhead, remove it with a soft cloth soaked in ethyl alcohol
	2) Is the recommended ribbon or a ribbon of the same type used?	2) Use the recommended ribbon or a ribbon of the same type.

Troubleshooting

Installing the Media (p.23)

Setting method (p.28)

Menu Setting Table (p.38)

Cleaning (p.54)

Setting the Ribbon (p.28)

Media Thickness Adjustment (p.50)

Media Width Adjustment (p.51)

Installing the Media (p.23)

Setting method (p.28)

Cleaning (p.54)

LED Functions (p.21)

Menu Setting Table (p.38)

Indication Check Corrective action
The printer is not printing neatly.	1) Are the media and the ribbon correctly set?	1) Correctly set the media and the ribbon.
	2) Is the printing density too high or too low?	2) Set the appropriate printing density using the menu or control software.
	3) Is the platen dirty?Is it deformed?	3) If it is dirty, clean it with ethyl alcohol. If it is deformed, replace it.Note:Consult with the dealer that supplied the printer concerning the replacement.
	4) Is the thermal printhead dirty?Is a label stuck to the head.	4) If it is dirty, remove the dirt with the attached head cleanerIf a label is stuck to the head, remove it.Note:Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the thermal printhead.) If adhesive label material is stuck to the print head, remove it with a soft cloth soaked in ethyl alcohol.
	5) Is the recommended ribbon or a ribbon of the same type used?	5) Use the recommended ribbon or a ribbon of the same type.
	6) Is the thermal printhead in the correct position for the media that is used?	6) Adjust the offset of the thermal printhead with the media thickness adjustment dial.
	7) Is the printer's head pressure balance correct for the width of the media that is used?	7) Adjust the thermal printhead pressure with the media width adjustment dial.
The printing position changes.	1) Are the media and the ribbon correctly set?	1) Correctly set the media and the ribbon.
	2) Is the platen dirty?Is it deformed?	2) If it is dirty, clean it with ethyl alcohol. If it is deformed, replace it.Note:Consult with the dealer that supplied the printer concerning the replacement.
	3) Are the data contents and the command signals from the host appropriate?	3) If an error message is displayed, check the content of the software and the communication status set by the host computer.
	4) Are the menu values set appropriately?	4) Set the correct menu values using the operating panel or the host computer.

Troubleshooting

Ribbon Tension Adjustment (p.52)

Ribbon Balance Adjustment (p.53)

Ribbon Tension Adjustment (p.52)

Setting the Ribbon (p.28)

Indication Check Corrective action
The printing position changes.	5) Are the sensitivities of the media sensors appropriate for the media that is used?	5) Set the media sensitivity to appropriate values.If this does not solve the problem, change the “Sensor level” that is set in the “System setup.”
The ribbon is wrinkled	1) Is the ribbon tension suitable for the ribbon that is used?	1) Adjust the tension with the ribbon tension adjustment knob.
	2) Is the ribbon used correctly balanced to the right and left?	2) Adjust the left - right balance with the ribbon balance adjustment knob.
	3) Is the printing density too high?	3) Set the appropriate printing density using the menu or control software.
	4) Are the media and ribbon the recommended products or equivalent products?	4) Use the recommended products or equivalent products. If this does not correct the problem, contact a service representative.
The ribbon slips (ribbon dirt is produced.)	1) Is the ribbon tension suitable for the ribbon that is used?	1) Adjust the tension with the ribbon tension adjustment knob.
The ribbon does not wind.	1) Is the ribbon set in the correct course?	1) Set the ribbon in the correct course.
	2) Is the ribbon winding direction reversed?	2) Set the correct winding direction.

Specifications

ItemDescription
Printing Printing method Thermal transfer/Direct thermal
	Resolution Main scanning line density: 203 dots/inch (8 dots/mm)
		Sub-scanning line density: 203 dots/inch (8 dots/mm)
		Head 1344 dots (printable dots: 1344 dots)
	Max. print width 168 mm 6.6 inch
	Max. print length 2539.7 mm 99.99 inch
	Print density Print density is adjustable with software
Printing speed Printing speed setting 6, 5, 4, 3 or 2 inches per second
Print mode Batch mode Normal printing (single or multiple sheets)
	Tear off mode	Feeds back media to the tear-off position after printing is completed.
	Cut mode*1	Prints while cutting at designated sheet units.The following two kinds of cut mode operations are done.• Backfeed• Cut through (Cut through refers to stopping present printing to cut the previous label when it reaches the cut position. After cutting, printing restarts but a gap may be created at the seam of the printing at this time.)
	Peel mode*1	Peels labels from the liners after printing them.
Media*2	Types of media	Roll, fanfold(continuous media, die-cuts, continuous tags. paper or tickets)
	Recommended media Thermal transfer: label media (LR1111 Lintec)Direct thermal media: label media (150LA-1 Ricoh), tag media (130LHB Ricoh)
	Max. media width	178.0 mm
	Min. media width	50.0 mm
	Min. label width	50.0 mm
	Min. label pitch *3	19.0 mm
	Max. media thickness	0.254 mm
	Max. media length	2539.7 mm 99.99 inch
	Min. media length	16.0 mm
	Min. media thickness	0.0635 mm 0.0025 inch
	On-board roll media diameter	Max. external diameter: 127 mm
		Media core: 25.4 to 76 mmMin. media core external diameter (when using label media): 50.8 mm

Specifications

ItemDescription

Ribbon Recommended ribbon B110A Ricoh
	Max. ribbon width 174.0 mm 6.85 inch
	Min. ribbon width 50.0 mm 1.97 inch
	Max. ribbon length 360.0 m 1,181 ft
	Max. roll diameter 74.0 mm 2.90 inch
	Inner diameter of the paper core	25.4 ± 0.25 mm 1.00 ± 0.01 inch
	Outer diameter of the paper core	33.4 ± 0.5 mm 1.31 ± 0.02 inch
	Ribbon end tape length Max. 80.0 mm 3.15 inch
	Ribbon end detection Ribbon out detection by a tension sensor
Bar code(for Datamax® emulation)	One-dimension	Code 3 of 9 • UPC-A • UPC-E • EAN-13 (JAN-13) • EAN-8 (JAN-8)Interleaved 2 of 5 • Code 128 • HIBC (Modulus 43-used code 3 of 9)Codabar (NW-7) • Int 2 of 5 (Modulus10-used Interleaved 2 of 5)Plessey • Case Code • UPC 2DIG ADD • UPC 5DIG ADD • Code 93Telepen • ZIP • UCC/EAN128 • UCC/EAN128 (for K-MART)UCC/EAN128 Random Weight • FIM
	Two-dimension	UPS Maxi Code • PDF-417 • Data Matrix • QR Code • Aztec • RSS
Bar code(for Zebra® emulation)	One-dimension	Code 11 • Interleaved 2 of 5 • Code 39 • EAN-8 • UPC-E • Code 93Code 128 • EAN-13 • Industrial 2 of 5 • Standard 2 of 5ANSI CODABAR • LOGMARS • MSI • Plessey • UPC/EAN ExtensionsUPC-A • POSTNET • Planet
	Two-dimension	Code 49 • PDF-417 • CODA BLOCK • UPS Maxi CodeMicro PDF-417 • Data Matrix • QR Code • RSS • TLC39 • Aztec
Font(for Datamax® emulation)		Seven kinds of fixed pitch fontOverseas, English fonts and European fontsOCR fonts OCR-A ^4 , OCR-B ^4 Proportional fontsCGTriumvirate smooth fontCGTriumvirate Bold smooth font(6, 8, 10, 12, 14, 18, 24, 30, 36, 48 points)Character set: Conforms with code page 850 standardsTrue typeTM rasterizer ^5
Font(for Zebra® emulation)		Five kinds of fixed pitch fontOverseas, English fonts and European fontsOCR fontsOCR-A ^4 , OCR-B ^4 Proportional fontCGTriumvirate Condensed BoldTrue typeTM rasterizer ^5

Specifications

ItemDescription

Symbol set PC866U Ukraine		^*6 , PC Cyrillic, ISO 60 Danish/Norwegian, DeskTop,ISO 8859/1 Latin 1, ISO 8859/2 Latin 2, ISO 8859/9 Latin 5,ISO 8859/10 Latin 6, ISO 8859/7 Latin/Greek, ISO 8859/15 Latin 9,ISO 8859/5 Latin/Cyrillic, ISO 69: French, ISO 21: German,ISO 15: Italian, Legal, Math-8, Macintosh, Math, PC-858 Multilingual,Microsoft Publishing, PC-8, Code Page 437, PC-8 D/N, Code Page437N, PC-852 Latin 2, PC-851 Latin/Greek, PC-862 Latin/Hebrew,Pi Font, PC-850 Multilingual, PC-864 Latin/Arabic, PC-8 TK,Code Page 437T, PC-1004, PC-775 Baltic, Non-UGL, Generic Pi Font,Roman-8, Roman-9, ISO 17: Spanish, ISO 11: Swedish, Symbol,PS Text, ISO 4: United Kingdom, ISO 6: ASCII, Ventura International,Ventura Math, Ventura US, Windows 3.1 Latin 1, Wingdings,Windows 3.1 Latin 2, Windows 3.1 Baltic (Latv, Lith),Windows 3.0 Latin 1, Windows Latin/Cyrillic, Windows 3.1 Latin 5
Control language Conforms to Datamax® programming language ^*7 and Zebra®programming language ^*8
Outline of electronic devices	CPU 32Bit RISC CPU
	ROM Standard equipment: FLASH ROM 16MBytes (User area: 4MByte)
	RAM Standard equipment: SDRAM 32MBytes (User area: 4MByte)
Media detection sensors	Transparent sensor Detects media gap between labels, notches on tags, and media out
	Reflective sensor Detects reflective mark on back of media and media out
	Label peeling sensor ^*1	Detects labels that are peeled off
	Paper near end sensor Detects roll of media that is running out
Communication interfaces	Serial 2400 4800 9600 19200 38400 57600 115200 bps
	USB High-Speed USB2.0
Communication interface options	Parallel ^*9	IEEE1284 (compatible, Nibble, ECP mode)
	Network Wired ethernet (10-BASE-T/100-BASE-TX) or wireless LAN
Indications and switches	LED POWER, PRINT, CONDITION, ERROR
	Buzzer	Alarms, errors, etc.
	Operating panel keys	PAUSE, FEED, STOP, MODE/REPEAT
	Head-up detection sensor	Detects head open
	Power switch	Turns power on and off
	Accoustic noise	55 dB (by EN ISO7779)
Power (standards)	100 V version	120 V (-10%+6%), 2.5 A, 60 Hz (U.S.A., Canada)UL60950-1, CSA No. 950, FCC Part 15 Subpart B (Class A)
	220 V version	220 V-240 V (-10%+6%), 1.5 A, 50/60 Hz (Europe)EN60950-1, EN 55022 (Class A), EN55024, EN61000-3-2,EN61000-3-3

Specifications

ItemDescription

Environment	Operating temperature conditions:	Operating temp. 0 to 40°C, humidity 30 to 80%, condensation free (Conditions: ventilation, and natural convection)
	Storage temperature conditions:	Temp. -20 to 60 °C, humidity 5 to 85 % (Conditions: ventilation, and natural convection)
		Operating assurance temperaturePrinting assurance temperature
		Conditions assuring operation and printing Storage assurance temperature
External dimensions Approx. 303(W) × 290 (D) × 273 (H) mm
			Approx. 303 (11.9)	Approx. 290 (11.4)

Weight Approx. 7.9 kg (17.4 lb.)

Accessories Test label media, Test ribbon, CD-ROM (User’s Manual),Quick start guide, Head cleaner, Power cord, Media holder bar andMedia holder guide, Ribbon holder, Paper core

Option Auto-cutter unit, Peeler unit, IEEE1284 Parallel interface board,Ethernet interface board and wireless LAN interface board.

*1: Options can be separately purchased.

*2: If you wish to use other media than those recommended, please contact the shop where you bought this item.

*3: When a media pitch of less than 1 inch is used, activate the "Small Media Adjustment" setting in the "Page Setup."

*4: The OCR font may have a low recognition rate according to the reader.

*5: UFST™ and TrueType™ rasterizer are licensed from Monotype Imaging, Inc. UFST™ and CG Triumvirate™ are trademarks of Monotype Imaging, Inc. TrueType™ is a trademark of Apple Inc.

*6: "PC866U Ukraina" is available for Datamax® emulation only.

*7: Datamax® is a registered trade mark of Datamax Bar Code Products Corporation.

*8: Zebra® is a registered trade mark of ZIH corp.

*9: This interface is Non-L. P. S. (Limited Power Source).

Interfaces

This printer is connected to a computer and prints according to commands sent from the computer.

There are three types of computer interfaces, and these are connected to devices suited to each type of interface. The printer can also be connected to a computer by the optional Ethernet.

Serial Interface

Specifications

System Start/stop asynchronous duplex communication
Signal level RS-232C
Baud rate 2400, 4800,	9600, 19200, 38400,57600, 115200 bps
Bit length 7 Bit, 8 Bit
Stop bit 1 Bit, 2 Bit
Parity Odd, even, none
Connector D-SUB 25 PIN

Signal line and pin arrangement

Pin No.	Signal code	Signal name Function
1 FG	Protective grounding	Protective grounding
2 TXD	Transmitted data		Signal line that transmits data from the printer to other devices
3 RXD	Received data		Signal line that transmits data from other devices to the printer
4	RTS Transmission request		Signal line that becomes active when the printer can receive data
5	CTS	Able to transfer data	Signal line that becomes active when other devices can receive data from the printer
6 DSR	Data set relay		Signal line that is active when an external device can interface with the printer
7	SGND	Signal line ground	Shows the ground level of the signal line
8-13	NC	-	Not used
14	VCC	+3.3V	(FACTORY USE ONLY)
15-19	NC	-	Not used
20	DTR	Data terminal relay	Signal line that is active when an external device can interface with the printer
21-25	NC	-	Not used

Interfaces

XON/XOFF Protocol

Requirements to output X-ON code

● Communication is possible when the power is on.
- When the receive buffer has less than 128 byte available, XOFF code is output, then the receive buffer has at least 1024 bytes available.

Requirements to output the X-OFF code

- When the receive buffer has less than 128 bytes available

DTR Protocol

Conditions when the DTR signal is "Ready (High)"

All the following conditions are satisfied.

● The receive buffer is 128 byte or more available capacity.

* When the receive buffer has less than 128 byte available and the DTR signal has changed to BUSY (Low) status, BUSY status is maintained until the capacity of the receive buffer has reached 1024 bytes or more.

Conditions when DTR signal is "Busy (Low)"

- When the receive buffer has fallen to less than 128 byte available.

Interfaces

USB Interface

Specifications

Standards Complies with Universal Serial Bus Specification 2.0
Transmission speed C	compatible with 480Mbps (High-Speed) transmission
Receive buffer 16 kB
Connector 15120-004	10 (KST)

Signal line and pin arrangement

Pin No. S	Signal code Signal Function
1 VBUS	USB power USB power (+5V)
2 D+	Signal line + + signal line
3 D-	Signal line - - signal line
4	GND	GND	GND

Interfaces

Parallel Interface (Option)

Specifications

Transmission mode 8-bit parallel data
Receive buffer size 16 kB
Transmission modes	Compatible mode:It is an asynchronous forward direction of the byte width (from host to printer) channel, and the interface line of the data is operated in accordance with signal line definitions of Centronics.NIBBLE mode:Nibble mode is asynchronous reverse channel communication with data transmission controlled by the host computer. In reverse channel transmission, the data is nibble transmitted in two parts using four status lines (Fault, Select, PE, and Busy). And nibble mode can be used along with compatible mode to send data in two directions.ECP mode:ECP mode permits bi-directional asynchronous data transmission, and thanks to its interlock handshake, it does not require the timing necessary with compatible mode.
Signal level IEEE1284	standard

Signal line and pin assignment table

Pin No.	Signal name I/O	Function
1 *ST	ROBE Input Strobe	signal to read in 8-bit data
2-9 DATA1-8 Input 8-bit parallel signal
10 *ACKNLG Output 8-bit data request signal
11 BUSY Output Signal specifying printer busy
12	PERROR	Output Signal specifying media out
13	SELECT	Output Signal specifying if the printer is on-line (printing enabled) or off-line (pausing)
14	AUTOFD Input Invalid (ignored)
15	NC	- Not used
16	GND	- Signal ground
17	FGND	- Frame ground
18	P.L.H	Output Peripheral logic high (pull up to +5 V at 1 kΩ)
19-30	GND	- Ground for twisted pair return
31	*INIT	Input Printer reset
32	*FAULT	Output Signal specifying printer error
33-35	NC	- Not used
36	SELECTIN	Input Invalid (ignored)

Interfaces

Parallel port status signals when an error occurs

The status of a signal line will not be changed in bi-directional mode such as nibble or ECP mode.

Error	Change in the status of a signal line in compatible mode
Paper end Busy : L	H PError : L H Select : H L nFault : H L
Error other than paper end• Head open• Other	Busy : L H PError : L unchanged Select : H L nFault : H L
Conditions for Busy • Receive buffer full	• Data being read• Error

Compatible timing specification

[When power is on] (Time it goes off-line)

[While receiving data]

Note: Busy rises when *Strobe signal starts, and data is latched with *Strobe signal starts.

Interfaces

[While receiving INIT signal]

Note: If the *Init signal does not have width of 10 to 15μsec or more, it cannot act as an Init signal. If it is lower, the *Init signal is ignored. BUSY starts up when the *Init signal is perceived.

Relation of the timing of the BUSY signal and the *ACK signal [Center - ACK]

WEEE MARK

En

If you want to dispose this product, do not mix with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union.

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