310-0203 - Remote control Neets - Free user manual and instructions

Product Type	Remote Control
Brand	Neets
Model	310-0203
Dimensions (HxWxD)	150 x 45 x 20 mm
Weight	80 g
Power Source	2 x AAA batteries (not included)
Operating Range	Up to 30 meters
Transmission Type	Infrared (IR)
Button Feedback	Tactile, soft touch
Compatibility	Neets devices (projectors, screens, etc.)
Material	ABS plastic
Color	Black
Battery Life	Approximately 12 months with normal use
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C
Warranty	2 years
Maintenance	Clean with a soft dry cloth; avoid liquids
Safety Precautions	Keep away from children; do not disassemble; avoid exposure to moisture
Spare Parts Available	Batteries (AAA) only
Repairability	Non-repairable; replace if defective
General Info	User manual and instructions available for free download on notice-facile.com

Frequently Asked Questions - 310-0203 Neets

How do I pair the Neets 310-0203 remote with my projector?

The remote uses IR, so no pairing needed. Point it directly at the device and ensure no obstacles.

What batteries does the Neets 310-0203 remote require?

It uses 2 AAA batteries (not included). Open the battery compartment on the back.

My remote is not working. What should I check?

First, replace the batteries. Then ensure the IR sensor on the device is not blocked. If still not working, try resetting the remote by removing batteries and pressing all buttons.

What is the operating range of this remote?

The IR range is up to 30 meters (100 feet) in direct line of sight.

Can I use this remote with non-Neets devices?

It is designed for Neets devices only. It may not work with other brands.

How do I clean the remote?

Use a soft, dry cloth. Do not use water or cleaning agents, as they may damage the electronics.

Is the remote compatible with all Neets projectors?

It is compatible with most Neets projectors and screens that have IR receivers. Check your device manual for compatibility.

What does the LED indicator on the remote mean?

A red LED flashes when a button is pressed. If it's dim or not flashing, replace the batteries.

Can I program macros or custom buttons on this remote?

No, this remote has fixed functions. For custom programming, consider Neets's programmable remotes.

How long do the batteries last?

With normal use, batteries last about 12 months. High usage may reduce battery life.

USER MANUAL 310-0203 Neets

Neets Control – SieRRa II

Installation Manual

BLANK VGA PC 1 VGA PC 1 HI BLANK VGA PC 1 HDMI PC 2 +

Neets

Foreword

The purpose of this document is to describe how to install and configure the Neets Control – SieRRa II, hereafter the SieRRa II.

COPYRIGHT - All information contained in this manual is the intellectual property of and copyrighted material of Neets. All rights are reserved. You may not allow any third party access to content, information or data in this manual without Neets' express written consent.

CHANGES - Neets reserve the right to change the specification and functions of this product without any notice. Check www.neets.dk for the latest updated version of this manual.

Questions, AFTER reading this manual, can be addressed to your local distributor or:

Neets A/S

Denmark

by E-Mail: [e-mail]

or you may use our contact form at www.neets.dk

Revision list

This document (no: 230-028-310-0102) has the following revision changes:

Author: Date Description Pages Rev
MH: 10-06-2015 First release. All 1.00
MH: 03-06-2015 Various changes and added important safety instruction 3	2.00
MH: 09-07-2015 Prod. number removed on frontpage and anthracite prod. numbers added in specifications	1 and 13	3.00
MH: 19-04-2016 Changes the content “What is in the Box?” 2 4.00
DB: 06-12-2016 Update to tabel	12	5.00
DB: 13-03-2017 Added error indications to the troubleshooting overview	13	6.00

SieRRa II, DK

1 x Neets Control - SieRRa II

1 x 12V wall plug PSU

Terminal connectors

1 x Front cover

1 x Paper cover

Quick guide

SieRRa II, EU

1 x Neets Control - SieRRa II

1 x 12V wall plug PSU

Terminal connectors

1 x Front cover

1 x Paper cover

Metal plate

2 x screws for metal plate

Quick guide

SieRRa II, US

1 x Neets Control - SieRRa II

1 x 12V wall plug PSU

1 x Wall plate

Terminal connectors

1 x Front cover

1 x Paper cover

2 x #6-32 screws for mounting in standard US one-gang electrical wall box or mounting bracket ("mud ring")

2 x white headed #6-32 screws for wall plate fixation Quick guid

Important Safety Instructions

Caution:

Read these instructions:

Read and understand all safety and operating instructions before using the equipment.

Keep these Instructions:

The safety instructions should be kept for future reference.

Heed all Warnings:

Follow all warnings and instructions marked on the equipment or in the user information.

Avoid Attachments:

Do not use tools or attachments that are not recommended, because they may be hazardous

Warning!:

• This equipment should be operated only from the included power supply.
• To remove power from the equipment safely, remove all power cords from the rear of the equipment, or the desktop power module (if detachable), or from the power source receptacle (wall plug).
• Power cords should be routed so that they are not likely to be stepped on or pinched by items placed upon or against them.
• Do not defeat the safety purpose of a polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel. There are no user-serviceable parts inside. To prevent the risk of shock, do not attempt to service this equipment yourself because opening or removing covers may expose you to dangerous voltage or other hazards. Contact your local Neets reseller or distributor.
• If the equipment has slots or holes in the enclosure, these are provided to prevent overheating of sensitive components inside. These openings must never be blocked by other objects.
• Do not use this equipment near water.
• To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture and objects filled with liquids.
• Unplug the product before cleaning. Clean only with a dry cloth and not cleaning fluid or aerosols. Such products could enter the unit and cause damage, fire, or electric shock. Some substances may also mar the finish of the product.

FCC Class A Notice:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation. The Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

FCC regulations state that any unauthorized changes or modifications to this equipment, not expressly approved by the manufacturer, could void the user's authority to operate this equipment.

The lightning bolt triangle is used to alert the user to the presence of uninsulated “dangerous voltages” within the unit’s chassis that may be of sufficient magnitude to constitute a risk of electric shock to humans.

The exclamation point triangle is used to alert the user to presence of important operating and service instructions in the literature accompanying the product.

Contents

Foreword 2

Revision list 2

Important Safety Instructions 3

Contents 4

Description....5

Quick guide to the SieRRa II 6

Installation 7

Connections and Controls 9

Power input port....9

I/O ports....9

RS-232/IR port 9

IR learner....10

NEB port 10

LAN port 11

Buttons 11

Configuration through USB port 11

Troubleshooting....12

Error indication using LEDs 12

Specifications 14

Description

SieRRa II is a compact yet surprisingly intelligent AV control system. It is remarkably simple to use, thanks to an intuitive graphical interface with a minimum number of buttons.

With SieRRa II anyone can start up a presentation without complicated procedures.

Simply press ONE button and you are ready to begin!

SieRRa II is a perfect choice for the classroom, meeting or conference room and is easy to install. SieRRa II can control devices through IR, RS232 or even LAN. SieRRa II is available in polar white and anthracite.

The drawings in the manual of Neets Control - SieRRa II is based on the DK, US and EU versions.

Function description
RS-232 (Tx+Rx) or IR (Tx) (controls up to 2 IR devices on the port) 1
RS-232 (Tx) or IR (controls up to 2 IR devices on each port) 2
LAN device control 10
Power over Ethernet Yes
I/O 3
Buttons 8
NEB Bus 1 (5 NEB)
IR Learn option with Device editor Yes
USB port for programming 1
PIR sensor input Yes
Light on/off Yes
Room darkening Yes
Screen up/down Yes
Volume control	Yes
Device feedback Yes

Quick guide to the SieRRa II

Buttons, indicators and connectors are available on the front and rear panels. These are shown below:

Front:

With front cover Without front cover

A/V MUTE OFF DVD PC 1 BLUERAY PC 2 SCREEN 3

1 2 4

Number: Description

1 Push buttons for controlling the AV setup

2 Red LED lights for indication of AV setup status

3 Front cover with label for button description

4 Mini USB for programming (behind front cover)

Rear:

DK version US version EU version

4 1 2 3 5 6 GND LAN I/O 3 -12V I/O 2 TX-1 I/O 1 TX-1 GND GND GND TX-2 NCL TX-3 NDA GND PWR GND ROHS Neets Control - Sierra II, DK P/N: 310 D202

1 2 3 4 5 6 GND LAN I/O 3 +12V I/O 2 RX 1 I/O 1 TX 1 GND GND GND TX 2 NCL TX 3 NDA GRID PWM Neets Control - SieRRa II, US P/N#: 310-0402

Neets Control Sierra II, EU P/NR. 310 0102 +12V CND I/O 1 I/O 2 I/O 3 PAWR RCW NCL CND RoHS LAN TX 1 RX-1 TX 3 TX-2 5 6 4 1 2 3

Number: Description

1 1 x 12 VDC power input

2 1 x RS-232 port, Bidirectional or IR Unidirectional

3 2 x RS-232 or IR ports, Unidirectional

4 1 x RJ-45 Network (LAN) connector with PoE functionality

5 3 x Digital Input/Output

6 1 x NEB bus port

Installation

The Neets Control - SieRRa II can be installed in standard electrical back boxes or by using mounting brackets. Each model (DK, US, EU) fits in typical boxes matching specific installation requirements for the country of sale.

1. Prepare the installation site by installing the needed back box or brackets. Pull the needed cables through the back box or bracket.
2. Mount the supplied connectors to the cables as needed and connect to the control system.
3. Mount the control system in the back box or on the bracket:

DK version

Insert a flathead screwdriver gently and pry out the front cover. Remove the front cover and the paper label behind it.

Insert a flathead screwdriver into the button. Gently push and pry out the button. Insert the control system in a frame matching the back box used.

Insert screws (not supplied) matching the back box into the two holes. Secure the control system to the back box without overtightening the screws.

Remount the paper label, insert a printed transparent label showing the button functions, and mount the front cover. Note that the front cover mounts in only one direction.

Paper label Transparent label Front cover Flathead screwdriver

US version

Insert screws matching the back box into the two mounting holes. Secure the control system to the back box or bracket without overtightening the screws.

Mount the frame on the control system with the supplied screws.

Insert a flathead screwdriver gently and pry out the front cover. Remove the front cover and the paper label behind it.

Remount the paper label, insert a printed transparent label showing the button functions, and mount the front cover. Note that the front cover mounts in only one direction.

Paper label Transparent label Front cover

EU version

Insert a flathead screwdriver gently and pry out the front cover. Remove the front cover and the paper label behind it.

Insert the control system in a frame matching the back box used.

Insert screws matching the back box or bracket into the two holes. Secure the control system to the back box or bracket without overtightening the screws. Remount the paper label, insert a printed transparent label showing the button functions, and mount the front cover. Note that the front cover mounts in only one direction.

Paper label Transparent label Front cover

1. Connect and apply power to the control system.

2. Configure the control system using the Neets Project Designer.

Connections and Controls

Power input port

Connect the SieRRa II to the supplied AC power adaptor using the supplied 2 pole screw block terminal. White/black wire connects to 12V, black wire connects to GND.

The SieRRa II adaptor incorporates a universal mains input which accepts AC line input from 100 V to 240 V.

Note: If using the PoE functionality to power the SieRRa II, do not connect the AC power adaptor.

GND LAN I/O 3 +12V RX-1 I/O 2 TX-1 I/O 1 GND GND TX-2 NCL

I/O ports

The three I/O (Inputs/Outputs) can be configured as either output or input. Each is available for connection to a PIR (movement) sensor, keyboard lock, relays or for other compatible uses. The ports are not potential free; you may need external relays to prevent ground loops depending on your application.

When used as outputs, the I/O ports are active low. When activated, the I/O ports are tied to GND through a FET transistor (also called open drain/collector function). Each I/O can draw up to 24VDC/500mA.

When used as inputs, the applied voltage must be below 1 VDC to be accepted as LOW, and above 4 VDC (but below 24 VDC) to be accepted as HIGH. The inputs are default HIGH and must be connected to ground in order to change state.

graph TD
    A["LAN 3"] --> B["Relay control"]
    C["V0 2"] --> B
    D["V0 1"] --> B
    E["X-1"] --> B
    F["X0"] --> B
    G["X0"] --> B
    H["NCL"] --> B
    B --> I["Relay"]
    I --> J["Power plug"]

Input trigger 12V K-1 K-1 ND K-2 LAN I/O 3 I/O 2 I/O 1 GND GND NCL Switch

RS-232/IR ports

The RS-232 ports (TX-1, RX-1, TX-2, TX-3) are used for one- or two-way communication. Port 1 is a two way port, which can be used for devices for which a reply function is required, such as a projector.

PIN 2 <-> Tx PIN 3 <-> Rx PIN 5 <-> GND GND LAN I/O 3 +12V I/O 2 RX-1 I/O 1 TX-1 GND GND GND TX-2 NCL TX-3 NDA

All of the RS-232/IR ports can be configured in the Neets Project Designer software either as RS-232 or as IR emitter.

NEets Control - Sierra II, DK T10429

Connect the port as shown below.

		Junction
When used as RS-232 transmit port: Connect the device to TX-1 and GND, as shown above.	When used as single IR port: Connect the IR emitter to TX-2 (striped wire) and GND, as shown above.Use Neets IR-Emitter	When used as dual IR port: Connect the IR 1 emitter to TX-2 (striped wire) and black wire on IR 1 emitter to IR 2 emitter (striped wire), and black wire from IR 2 emitter to GND, as shown above.Use Neets IR-Emitter

IR learner

The IR learner can be connected directly to the Neets Device Editor software through the USB port. With this you can learn IR codes from your existing IR remote for easy configuration on-site, or even on your desk. (Remember to remove front cover)

NEB port

The SieRRa II has a built-in NEB (Neets Extension Bus). This port is used to add up to 5 NEB devices (e.g. two Keypads, two Level Controls and one Expander).

Connect your NEB devices to this port with a cable not exceeding 20 cm of length. Connections are PWR to PWR, NCL to NCL, NDA to NDA and GND to GND.

If additional cable length is needed in your application, please use the NEB extender to allow placement of the devices up to 40 meters from the SieRRa II. See the Neets website for details on the NEB Extender.

GND NCL NDA PWR V0 3 V0 2 PWR NDA NCL GND GND ADR NEB Keypad, DK P/N: 310-0214 Connection This Unit Max 20cm System Control Yes No WNR VDA NCL GND Adress Set jumper for address selection See software Neets.dk

LAN port

The network connector integrates the system into a local area network. You must connect the SieRRa II to your LAN if you are using any of the LAN features of the product.

The SieRRa II has Power over Ethernet functionality built into the LAN interface which can power up the entire control system and up to two connected NEB units through a PoE-enabled PSE (power sourcing equipment) device. To power the SieRRa II, use a PoE enabled switch or a PoE power injector which complies with IEEE802.3af.

Line drawing of a router connector with cable and socket (no text or symbols)

Two LEDs on the connector indicate the following:

Color: Off On Blink
Yellow No Link	Link Activity
Green 10Mbit	100Mbit

Buttons

SieRRa II has eight front panel buttons available for the end user to access controller functions. The buttons are numbered as shown to the right.

Each button has a tactile click feedback to ensure proper activation. Also, each button has an embedded multicolor LED light to indicate current status of the AV system.

Button function and LED indication are set up using the Neets Project Designer software.

Configuration through USB port

The USB port is used exclusively for configuring the SieRRa II from the Neets Project Designer software. It can't be used to control any external devices.

The front panel USB port is located beneath the front cover and label. The host USB port can power the control system while configuring, so no external power is needed when configuring the SieRRa II. However, external power (either from AC adaptor or Power over Ethernet) and the USB port may be connected at the same time, for example when changing the configuration on an already installed unit.

The USB connector for connecting to the SieRRa II is type "mini USB B 5P". (It is available on the web as a USB A to Mini USB B 5P).

1 A/V MUTE OFF 2 DVD PC 1 3 BLUERAY PC 2 4 SCREEN

Neets Home My Ncets: Username (E-mail) Sign up Login

Neets website - sign up

Pure diagram of three horizontal panels with no text, numbers, or symbols

Troubleshooting

Error indication using LEDs

If there is a fault in either the configuration or the SieRRa II unit, this will be indicated on the front button LED indicators. Button LEDs 1-4 are used to indicate the error; the LED indicators are numbered as shown.

●	A/V MUTE
●	DVD
●	BLUERAY
●	+ SCREEN

The flashing error descriptions and patterns are described below:

LED shows		Description Solution
1 [2T0S]	Off	No connection to one or more NEB units.	Check that the NEB units used in the project are connected.Check that the NEB units used in the project are configured correctly.After doing one of the above, remove the power to the control system for 20 sec before reconnecting the power again.
2 [TCX2]	Off
3	Off
4 [6CC5]	Flashing
1 [HCGT]	Flashing	No project found on the control system or unable to start the project	Try to upload the project again.Alternatively, there can be a problem in the project you have uploaded. In this case, try uploading an empty project and see if this works.
2 [W007]	Flashing
3 [8Z02]	Flashing
4 [07SA]	Off
1 [XC0H]	Flashing	Unexpected Error Turn off	the power to the control system for 20 sec before turning the power on again.
2 [SZ63]	Flashing
3 [XDH0]	Off
4 [ZS38]	Off
1 [3B9G]	Off	No contact to Neets extension unit	Check to confirm that the serial number used in Project Designer matches the Neets extension unit.Check the network or RS-232 connection from the control system to the Neets extension unit.
2 [YYK]	Flashing
3	Flashing
4 [XDS2]	Off
1	Off	Wrong firmware version in Neets extension unit	The Neets extension unit has a different firmware than the one in the control system.Please upgrade the firmware by plugging in the USB cable from the Neets extension unit into a PC running Project Designer and follow the instructions.
2 [44V0]	Flashing
3 [CVX7]	Flashing
4 [XZ7T]	Flashing
1 [TH0G]	Off	Error in serial number	You need to return the unit to Neets or your local dealer for replacement/repair.
2 [SB7T]	Off
3	Flashing
4 [TCC5]	Off
1	Flashing	Resuming factory default settings	When pressing Switch 1 and 4 during power on, the system will delete the current settings and resume factory default.This method is only intended to be used if the control system locks up and enters "Unexpected Error"
2	Off
3 [SKX4]	Off
4	Flashing

Off button flashing once per second (all buttons flash if no off button is configured)	Unable to connect to configured TCP device.	○ Verify the TCP device in the project is alive and responding on the specified IP.
[2T4G] Off button flashing 4 times per second (all buttons flash if no off button is configured)	Password incorrect on configured LAN device.	○ Verify that the password is entered correctly in Project Designer for all LAN devices that require password.

Specifications

Power input

Input voltage 12 VDC

Power Usage 1 W

Connector 2 pin screw block

Power adaptor (included)

Input voltage 100 VAC - 240 VAC

Line frequency 50 Hz – 60 Hz

Max power usage Max 8 W

RS-232 / IR port

Ports 1 x bidirectional

2 x uni-directional

Baud rate 1200 - 115200 bit/sec

Data bits 7, 8

Parity Even, Odd, None

Stop bits 1, 2

IR frequency 400 Hz to 500 KHz

Connector 3 pin screw block

IR learn

IR Learn frequency 1 KHz to 150 KHz

Product number

310-0102 SieRRa II EU, white

310-0103 SieRRa II EU, anthracite

310-0202 SieRRa II DK, white

310-0203 SieRRa II DK, anthracite

310-0402 SieRRa II US, white

Compliancy

IEC/EN 61000-6-1

IEC/EN 61000-6-2

FCC Part 15, Class A

CE

Input / Output

Ports 3 x I/O

Input trigger low < 1VDC

Input trigger high > 4VDC

Output type Open drain

Isolated output No

Max voltage load 24 VDC

Max current 0.5 A

Connector 4 pin screw block

Network (LAN)

Speed 10 / 100 Mbit

Duplex modes Half or Full

DHCP Default off

Default IP 192.168.254.252

Default gateway 192.168.1.1

Default subnet mask 255.255.255.0

Power over Ethernet

Compliance 802.3af / 802.3at

802.3af mode A + B

PD Class 1

General

Width, EU 55 mm

Height, EU 55 mm

Depth, EU 17 mm

Width, DK 45 mm

Height, DK 72 mm

Depth, DK 17 mm

Width, US 45 mm

Height, US 105 mm

Depth, US 24 mm

Weight, EU/DK 90 g

Shipping weight 0,3 kg

Shipping dimension: EU, DK

(W/D/H) 155x85x55 mm

Shipping dimension: US

(W/D/H) 150x170x55 mm

Storage temperature -20 °C to 50 °C

Storage moisture Non-condensing

Operation temperature 0 °C to 30 °C

Operation moisture Non-condensing