Provision-ISR

DI-390IPSVF - Security Camera Provision-ISR - Free user manual and instructions

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Download the instructions for your Security Camera in PDF format for free! Find your manual DI-390IPSVF - Provision-ISR and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. DI-390IPSVF by Provision-ISR.

USER MANUAL DI-390IPSVF Provision-ISR

text_image PROVISION ISR®

Now you can see!

Provision-ISR DI-390IPSVF - 1

natural_image Two white surveillance cameras with red 'PROVISION' branding, shown from side and top (no text or symbols on the devices themselves)

IP S-Sight Series

CAMERA USER MANUAL

PROVISION-ISR

All “S” Series IP Cameras

I1-390IPS36

DI-390IPS36

DI-390IPSVF

I1-330IPS36

DI-330IPS36

User Manual

All rights reserved

Provision-ISR®

Notes on Safety

■ Please refer to the technical specs to choose the correct power supply. Do not use power supply with higher/lower rating than specified.
- Do not attempt to disassemble the camera; in order to prevent electric shock, do not remove any screws or covers.
There are no user-serviceable parts inside. Please contact the nearest service center as soon as possible if there is any technical failure.
■ Avoid incorrect operation, shock vibration or heavy weight pressing which can damage to the camera.
Do not use corrosive detergent to clean the camera. If necessary, please use a soft dry cloth to wipe dirt; for tough contamination, use neutral detergent. Any cleanser for high grade furniture is applicable.
■ Avoid aiming the camera directly towards extremely bright objects such as the sun as it may damage the image sensor.
■ Please follow the installation instructions of the camera
■ Do not operate the camera incase temperature, humidity or power supply are exceeding the limited stipulations.
- Keep away from any heat sources such as radiators, heat registers, stoves, etc.
■ Do not expose the product to the direct airflow of an air conditioner.
When this product is in use, the relevant contents of Microsoft, Apple and Google will be involved in. The pictures and screenshots in this manual are only used to explain the usage of our product. The ownerships of trademarks, logos and other intellectual properties related to Microsoft, Apple and Google belong to the above-mentioned companies.
■ All pictures and examples used in the manual are for reference only.

Table of Contents

1 Introduction .... 1

2 IE Remote Access....2

2.1 LAN....2

2.1.1 Access through IP Manager Software 2
2.1.2 Directly Access through IE 4

2.2 WAN....6

3 Remote Preview 8

3.1 Remote Live-view Interface 8

4 Remote Live Surveillance....9

4.1 System Configuration 9

4.1.1 Basic Information....9
4.1.2 Date & Time....10
4.1.3 Local Configuration 10

4.2 Image Configuration....10

4.2.1 Display Configuration....10
4.2.2 Video Stream....12
4.2.3 OSD Configuration 13
4.2.4 Video Mask 13
4.2.5 ROI Configuration 14

4.3 Alarm Configuration....15

4.3.1 Motion Detection 15
4.3.2 Alarm Server....17

4.4 Network Configuration....17

4.4.1 TCP/IPv4....17
4.4.2 Port....18
4.4.3 Central Server (Auto Report Server)....19
4.4.4 DDNS Configuration 19
4.4.5 SNMP....20
4.4.6 RTSP 21
4.4.7 UPNP 22
4.4.8 Mail configuration....22
4.4.9 FTP Setting 23

4.5 Security Configuration......Error! Bookmark not defined.

4.5.1 User Configuration....23
4.5.2 Online Video User....25
4.5.3 Block and Allow List 25

4.6 Maintenance....26

4.6.1 Backup & Restore 26
4.6.2 Reboot Device....27
4.6.3 Upgrade....27
4.6.4 Log....27

5 Search....28

Appendix....29

Appendix 1: Q & A ...... 29

1 Introduction

Main Camera Features:

  • ICR auto switch - true day/night
  • 3D DNR
  • Digital WDR
  • ROI coding

● Support Smart Phone/Tablet remote monitoring (Android and iOS platforms only)

Surveillance Application
Provision-ISR DI-390IPSVF - Main Camera Features: - 1

text_image or IPC Network IE Client

Provision-ISR DI-390IPSVF - Main Camera Features: - 2

flowchart
graph LR
    A["Camera"] -->|or| B["IPC"]
    B --> C["Network"]
    C --> D["NVR"]
    D --> E["Hybrid DVR"]
    E --> F["Monitor"]

Provision-ISR DI-390IPSVF - Main Camera Features: - 3

flowchart
graph LR
    A["IPC"] --> B["Network"]
    B --> C["CMS/NVMS"]

2 IE Remote Access

You may connect the IPC via LAN or WAN. This manual will use IE browser (6.0) for example:

2.1 LAN

In LAN, there are two ways to access IPC:

1) access through IP Manager Software
2) Directly access through IE browser.

2.1.1 Access through IP Manager Software

Network connection:

Provision-ISR DI-390IPSVF - Access through IP Manager Software - 1

flowchart
graph LR
    A["IPC"] -->|or| B["Switch"]
    B -->|Network Cable| C["Router"]
    C -->|Network Cable| D["Client"]

①Make sure the PC and IPC are connected to the LAN and the IP Manager is installed in the PC from the CD or from Provision-ISR's website.
②Run the IP Manager on the designated PC:

Provision-ISR DI-390IPSVF - Access through IP Manager Software - 2

text_image IP Manager Refresh Device Name Device Type Product Model IP Address HTTP Port Data Port DI-390IPS36 IPC Provision_IPC 192.168.226.201 80 9008 1 EDVR DVR 10.0.0.67 80 6036 DAI-310IP36 IPC Provision_IPC 10.0.0.18 80 9008 I4-340IP5VF IPC Provision_IPC 10.0.0.38 80 9008 IP camera IPC Provision_IPC 10.0.0.98 80 9008 DEVICE03 IPC Provision IPC 10.0.0.6 80 9008 DEVICE09 IPC Provision IPC 10.0.0.17 80 9008 IP Camera8 IPC Provision IPC 10.0.0.27 80 9008 All Clear Check Same Type Chosen: 0 / 28 Batch Update Batch Set NET Batch Set Stream Batch Modify PWD Batch Set Picture Software Browse USER: admin PWD: Update Mac addr 00 : 18 : AE : 84 : 64 : 23 : : : : : Restore i The Enter Ipc device mac addr and then reboot the device to restore the default configuration in 3D seconds.

③ Modify the IPC's IP address. The default IP address of this camera is 192.168.226.201. Click on the empty square to "tick" mark the desired IPC from the list (as seen in the below table). Click on "Batch set net" and input the desired parameters to modify the IP address, subnet mask and gateway of the camera and make sure the network address is in the same local network segment as the computer. You can change the IP address of more than 1 camera in one go by using the "batch set NET" action.

Provision-ISR DI-390IPSVF - Access through IP Manager Software - 3

text_image IP Manager Refresh Device Name Device Type IP Address Software Version Status Status Description DJ-390IPS36 IPC 192.168.226.201 4.0.2.0(5774) Disconnect SA-8200AH... DVR 10.10.10.90 3.4.5 EDVR DVR 10.0.0.250 3.3.0 SA-4050AH... DVR 10.0.0.222 3.4.4 EDVR DVR 10.0.0.189 3.2.0 EDVR DVR 10.0.0.101 3.3.0 P DVR 10.0.0.100 3.3.0 IP camera IPC 10.0.0.98 3.4.2 All Clear Check Same Type Chosen: 1 / 28 Batch Update Batch Set NET Batch Set Stream Batch Modify PWD Batch Set Picture Automatically gets IP add Uses the following IP add IP addr range: Start 192 .168 . 1 .150 Subnet Mask 255 .255 .255 . 0 End 192 .168 . 1 .150 Getway 192 .168 . 1 . 1 USER: admin PWD: •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Mac addr 00 : 18 : AE : 84 : 64 : 23 : : : : : Restore Tips Enter Ipc device mac add; and then reboot the device to restore the default configuration in 30 seconds.

For example, the IP address of your computer is 192.168.1.4. So the IP address of the camera shall be changed to 192.168.1.X. After modification, please input the password of the administrator and click "Modify" button to modify the setting.

Provision-ISR DI-390IPSVF - Access through IP Manager Software - 4

The default login credentials are "admin" & "123456".

④ Double click on the camera line and the IP manager will pop up the IE browser to automatically connect to the IPC. For the first use – you will have to install the camera ActiveX plugin. After downloading and installing the plugin, a login window will pop up as shown below.

Provision-ISR DI-390IPSVF - Access through IP Manager Software - 5

text_image PROVISION ISR IPC Name: admin Password: Stream Type: 1920x1080 25fps Language: English Remember me Login

Input the username and password to log in. If you input the wrong password for the first time, you shall wait for 10 seconds and then input the right password.

Provision-ISR DI-390IPSVF - Access through IP Manager Software - 6

The default username is "admin"; the default password is "123456".

2.1.2 Directly Access through IE

The default network settings are as shown below:

IP address: 192.168.226.201

Subnet Mask: 255.255.255.0

Gateway: 192.168.226.1

HTTP: 80

Data port: 9008

You may use the above default settings when you log in the camera for the first time. You may directly connect the camera to the computer through network cable.

Provision-ISR DI-390IPSVF - Directly Access through IE - 1

text_image or IPC Network Cable Computer

① Manually set the IP address of the PC. The network segment should be as the same as the default settings of the IP camera (192.168.226.x). Open the network and sharing center. Click “Local Area Connection” to pop up the following window.

Provision-ISR DI-390IPSVF - Directly Access through IE - 2

text_image Local Area Connection Status General Connection IPv4 Connectivity: Internet IPv6 Connectivity: No Internet access Media State: Enabled Duration: 00:01:27 Speed: 100.0 Mbps Details... Activity Sent — Received Bytes: 27,480 | 778,065 Properties Disable Diagnose Close

Click on “Properties” and select internet protocol according to the actual situation (for example: IPv4). Next, click “Properties” button to set the network of the PC.

Provision-ISR DI-390IPSVF - Directly Access through IE - 3

text_image Internet Protocol Version 4 (TCP/IPv4) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 192 . 168 . 226 . 4 Subnet mask: 255 . 255 . 255 . 0 Default gateway: 192 . 168 . 226 . 1 Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: 192 . 168 . 226 . 1 Alternate DNS server: . Validate settings upon exit Advanced... OK Cancel

② Open the IE browser, input the default address of the IPC and confirm. For the first use – you will have to install the camera ActiveX plugin.
③After downloading and installing the plugin, a login window will pop up as shown below.
④Input the default username and password and then enter to view.

2.2 WAN

➢ Access through the router or virtual server

Provision-ISR DI-390IPSVF - ➢ Access through the router or virtual server - 1

flowchart
graph LR
    A["Camera"] -->|or IPC| B["IPC"]
    B -->|Network Cable| C["Router"]
    C -->|Network Cable| D["Client"]
    D -->|Internet| C

① Make sure the camera is properly connected via LAN and then log in the camera via LAN. Go to Config→Network →Port menu and set the port values.

Provision-ISR DI-390IPSVF - ➢ Access through the router or virtual server - 2

text_image HTTP Port 80 Data Port 9008 RTSP Port 554

② Go to Config → Network → TCP/IPv4 menu to modify the IP address. (Can be done via IP Manager Tool as well)

Provision-ISR DI-390IPSVF - ➢ Access through the router or virtual server - 3

text_image IP Config PPPoE Config IP Change Notification Config Obtain an IP address automatically Use the following IP address IP Address 192.168.1.201 Subnet Mask 255.255.255.0 Gateway 192.168.1.1 Obtain DNS server address automatically Use the following DNS server Preferred DNS Server 192.168.1.1 Alternate DNS Server 8.8.8.8

③Go to the router's management interface through IE browser to forward the IP address and port of the camera in the "Virtual Server".

Provision-ISR DI-390IPSVF - ➢ Access through the router or virtual server - 4

text_image Port Range Application Start End Protocol IP Address Enable 1 9008,to 9008 Both 192.168.1.201 2 80,to 80 Both 192.168.1.201 3 10000,to 10001 Both 192.168.1.166 4 21000,to 21001 Both 192.168.1.166

Router Setup

④Open the IE browser and input its WAN IP and http port to access. (For example: 192.168.1.201:81)

Access through PPPoE dial-up

Network connection

Provision-ISR DI-390IPSVF - Access through PPPoE dial-up - 1

flowchart
graph LR
    A["IPC or"] --> B["Modem"]
    B --> C["Internet"]
    C --> D["Client"]
    B -->|Network Cable| E["Modem"]
    E --> F["Internet"]
    F --> G["Client"]

You may access the camera through PPPoE auto dial-up. The setting steps are as follow:

① Go to Config→Network→Port menu to set the port number.
②Go to Config → Network → TCP/IPv4 → PPPoE Config menu. Check “Enable” and input the user name and password (Provided by your internet service provider).

Provision-ISR DI-390IPSVF - Access through PPPoE dial-up - 2

text_image IP Config PPPoE Config IP Change Notification Config ■ Enable User Name Password

③ Go to Config → Network → DDNS menu. Before you configure the DDNS, please apply for a domain name first. Please refer to the DDNS Configuration for detailed information.
④ Open the IE browser and input the domain name and http port to access.

Access through static IP

Network connection

Provision-ISR DI-390IPSVF - Access through static IP - 1

flowchart
graph LR
    A["IPC"] --> B["Network Cable"]
    B --> C["Internet"]
    C --> D["Network Cable"]
    D --> E["Client"]

The setting steps are as follow:

① Go to Config→Network Config→Port menu to set the port values.
② Go to Config → Network Config→IP Address menu to set the IP address. (Can be done via IP Manager Tool as well). Check “Use the following IP address” and then input the static IP address and other parameters.
③Open the IE browser and input its WAN IP and http port to access.

3 Remote Preview

3.1 Remote Live-view Interface

After you log in, you will see the following window.

Provision-ISR DI-390IPSVF - Remote Live-view Interface - 1

text_image PROVISION Main screen: sub stream | Third stream | Balanced * DI - 3901 PS36 2016/08/02 07:09:02

The following table shows the interface's icon descriptions:

IconDescriptionIconDescription
Provision-ISR DI-390IPSVF - Remote Live-view Interface - 2Motion alarm indicatorProvision-ISR DI-390IPSVF - Remote Live-view Interface - 3Start/stop live view
Provision-ISR DI-390IPSVF - Remote Live-view Interface - 4Original sizeProvision-ISR DI-390IPSVF - Remote Live-view Interface - 5Snap
Provision-ISR DI-390IPSVF - Remote Live-view Interface - 6Appropriate sizeProvision-ISR DI-390IPSVF - Remote Live-view Interface - 7Start/stop record
Provision-ISR DI-390IPSVF - Remote Live-view Interface - 8AutoProvision-ISR DI-390IPSVF - Remote Live-view Interface - 9Digital zoom in
Provision-ISR DI-390IPSVF - Remote Live-view Interface - 10Full screenProvision-ISR DI-390IPSVF - Remote Live-view Interface - 11Digital zoom out
  • When motion detection alarm is triggered, the motion icon will turn red.
    • In full screen mode, right click is used to exit.

4 Remote Live Surveillance

4.1 System Configuration

The “System Configuration” holds three submenus: Basic Information, Date &Time and Local Configuration.

4.1.1 Basic Information

Shows the IPC information including Hardware & Firmware versions and MAC address

Provision-ISR DI-390IPSVF - Basic Information - 1

text_image Config Home ▶ System ▶ Basic Information Device Type Provision_IPC Brand Provision ISR Software Version 4.0.2.0(5774) Software Build Date 2016-07-04 Kernel Version 20160520 Hardware Version 1.3 Onvif Version 2.3 OCX Version 1.0.9.7 MAC 00:18:ae:84:64:23

4.1.2 Date & Time

Go to Config→System→Date and Time.

Provision-ISR DI-390IPSVF - Date & Time - 1

text_image Zone Date and Time Time Zone: GMT+02 (Israel) ■ DST

You can select the time zone and DST as required.

Click "Date and Time" to set the time keeping mode out of 3 options:

1) Synchronize with NTP server – Time keeping by NTP.
2) Synchronize with computer time – the IPC will take the time from the computer system time.
3) Set manually: Manually configure time and date.

Provision-ISR DI-390IPSVF - Date & Time - 2

text_image Zone Date and Time Time Mode: Synchronize with NTP server NTP server: provisionisr-time.com Synchronize with computer time Date: 2016-08-02 Time: 10:24:09 Set manually Date: 2016-08-02 Time: 07:26:12 Save

4.1.3 Local Configuration

Go to Config→System→Local Config. You can set the storage path of the captured pictures and video records.

Provision-ISR DI-390IPSVF - Local Configuration - 1

text_image Picture Path D:\Favorites Browse Record Path D:\Favorites Browse

4.2 Image Configuration

Image Configuration includes five submenus: Display, Video/Audio, OSD, Video Mask and ROI Config.

4.2.1 Display Configuration

Many parameters of the camera can be set in display configuration interface such as brightness, contrast, Hue, saturation, WDR, DNR, Etc.

Provision-ISR DI-390IPSVF - Display Configuration - 1

text_image D1 - 3 9 0 1 P S 3 6 2016/08/02 07:34:26 Brightness Contrast Hue Saturation WDR Sharpness Noise Reduction White Balance Frequency Day/Night Mode Sensitivity Infra-red Mode Image Mirror Image Flip Enable Enable Disable Default Reset 25 50 50 50 128 50 30 Auto 50HZ Auto Mid Auto Disable Disable Default Reset

Brightness: Set the brightness level.

Contrast: Set the color difference between the brightest and darkest parts.

Hue: Set the total color degree of the image.

Saturation: Set the degree of color purity. The purer the color is, the livelier the image is.

WDR: Wide dynamic range brightens the dark areas and darkens the bright areas in order to provide a clear image without burnt pixels. When there are both very bright and very dark areas simultaneously in the field of view, WDR balances the brightness level of the whole image and provide clear images with details.

Sharpness: Set the sharpness levels of the image

Noise Reduction: Decrease the noise levels of the image. Increasing the value will increase the noise reduction effect but it will reduce the image resolution.

White Balance: Adjust the color temperature according to the environment.

Frequency: Choose 50HZ or 60HZ.

Day/night Mode: Choose the operation mode as needed.

Sensitivity: Relates to the Day/Night mode and will set the sensitivity to light before changing the work mode automatically.

Infrared-Mode: On – IR will be on. Off – IR will be off. Auto – The camera will decide of the IR LED status

Image Mirror: Reverse the video image horizontally.

Image Flip: Turn the video image vertically.

4.2.2 Video Stream

Click on Config→Image→Video/Audio.

Provision-ISR DI-390IPSVF - Video Stream - 1

text_image Video Index Stream Name Resolution Frame Rate Bitrate Type Bitrate(Kbps) Video Quality 1 Frame Interval Video Profile 1 Main stream 1920x1080 25 CBR 30/72 Medium 100 H264 High Profile 2 Sub stream 704x576 25 CBR 1024 Higher 100 H264 High Profile 3 Third stream 480x240 25 CBR 532 Lower 100 H264 High Profile Send Snapshot 2 Size (704x576) Video encode slice split Watermark Watermark content Save

In this interface, you can set the resolution, frame rate, bitrate type and video quality. Three video streams can be adjustable.

Resolution: The higher the resolution is, the bigger the image is.

Frame rate: The higher the frame rate is, the more fluent the video will. However, more storage room and bandwidth will be required.

Bitrate type: Including CBR and VBR. CBR means that the video compression bitrate will always be kept constant. This will not only facilitate better image quality but will also help to calculate the capacity of the recording. VBR means that the compression bitrate can be adjustable according to the change of the video resources. This will help to optimize the network bandwidth.

Video Quality: If VBR is selected, you will need to choose image quality. The higher the image quality you choose, the more bitrate will be required.

Bitrate: Please choose it according to the actual network situation. The higher the bitrate – the better is the image quality (less compression)

I Frame interval: It is recommended to use the default value.

Video encoding profile: Baseline and main profile are available. Baseline profile is mainly used in interactive application with low complexity and delay. Main profile is mainly used for higher coding requirement.

Stream of snapping photos: Please set according to the requirement.

Video encode slice split: If enabled, you may get more fluency image even though using the low-performance PC, but this may result in poorer image quality

Watermark: If selected, you can input the watermark theme. You may check the watermark when playing back the local record in the search interface, lest the record files is tampered.

4.2.3 OSD Configuration

Go to Config→Image→OSD:

Provision-ISR DI-390IPSVF - OSD Configuration - 1

text_image Date Format YYYY/MM/DD Show Timestamp Device Name DI-390IPS36 Show Device Name OSD Content Show OSD Save

You may set the time stamp, device name and free OSD here. After enabling the desired display and entering the content, drag it on the live video to set their position. Press the “Save” button to save the settings.

4.2.4 Video Mask

Go to Config→Image→Video Mask. You can set 4 mask areas at most.

Provision-ISR DI-390IPSVF - Video Mask - 1

text_image Enable ✓ Stop Clear Save

To set up video mask:

  1. Open video mask settings.
  2. Click "Draw Area" button and then drag the mouse to draw the video mask area.
  3. Click "Save" button to save the settings.
  4. Return to the live to see the following picture.

Provision-ISR DI-390IPSVF - Video Mask - 2

natural_image Interior view of a modern office or lab space with glass partitions, ceiling lights, and scattered boxes (no visible text or symbols)

Clear the video mask:

Go to video mask menu and then click "Clear" button to delete the current video mask area.

4.2.5 ROI Configuration

To set up ROI

  1. Go to Video Config→ROI Config menu.

Provision-ISR DI-390IPSVF - ROI Configuration - 1

natural_image Interior view of a modern office or lab space with a person at a desk, shelves, and cardboard boxes; no visible text or symbols on main objects.
  1. Check "Enable" and then click "Draw Area" button.
  2. Drag the mouse to set the ROI area.
  3. Set the level.
  4. Click "Save" button to save the settings.

Now, you will see the selected ROI area is clearer than other areas especially in low bitrate condition.

Provision-ISR DI-390IPSVF - ROI Configuration - 2

natural_image Interior view of a modern office with two individuals at workstations, no visible text or symbols

4.3 Alarm Configuration

Alarm configuration includes two sub-menus: Motion Detection and Alarm Server.

4.3.1 Motion Detection

To set motion detection:

  1. Go to Config→Alarm→Motion Detection to set motion detection alarm.

Provision-ISR DI-390IPSVF - Motion Detection - 1

text_image Config Home > Alarm > Motion Detection Alarm Config Area and Sensitivity Schedule Enable Alarm Alarm Holding Time 20 Seconds Trigger Email Trigger FTP Save

Mark “Enable Alarm” check box to activate motion based alarm. Choose alarm holding time and set alarm trigger options.

Trigger Email: Email address needs to be set first in the Mail config interface. The triggered snap pictures and event will be sent into those addresses.

Trigger FTP: The triggered snap pictures will be sent into FTP server address. Please refer to FTP configuration chapter for more details.

  1. Set motion detection area and sensitivity. Click “Area and Sensitivity” tab to see the following sub-menu.

Provision-ISR DI-390IPSVF - Motion Detection - 2

text_image Alarm Config Area and Sensitivity Schedule Sensitivity Low High 5 Stop Add Erase Select All Clear All Invert Save

Move the "Sensitivity" scroll bar to set the sensitivity.

Select “Add” and click “Draw” button. Click and drag the mouse on the video area to mark the motion detection area; Select “Erase” and move the mouse to clear motion detection area. Click “Save” to save the settings.

  1. Set the schedule of the motion detection. Click “Schedule” tab to set the schedule of the motion detection.

Provision-ISR DI-390IPSVF - Motion Detection - 3

bar | Day | Time | Manual Input (Red) | |---|---|---| | Sun. | 00:00-24:00 | Manual Input | | Mon. | 00:00-24:00 | Manual Input | | Tues. | 00:00-24:00 | Manual Input | | Wed. | 00:00-24:00 | Manual Input | | Thur. | 00:00-24:00 | Manual Input | | Fri. | 00:00-24:00 | Manual Input | | Sat. | 00:00-24:00 | Manual Input | | Day 1 | 2 | Add | | Day 2 | 3 | Delete | | Day 3 | 4 | Add | | Day 4 | 5 | Delete | | Day 5 | 6 | Add | | Day 6 | 7 | Delete | | Day 7 | 8 | Add | | Day 8 | 9 | Delete | | Day 9 | 10 | Add | | Day 10 | 11 | Delete | | Day 11 | 12 | Add | | Day 12 | 13 | Delete | | Day 13 | 14 | Add | | Day 14 | 15 | Delete | | Day 15 | 16 | Add | | Day 16 | 17 | Delete | | Day 17 | 18 | Add | | Day 18 | 19 | Delete | | Day 19 | 20 | Add | | Day 20 | 21 | Delete | | Day 21 | 22 | Add | | Day 22 | 23 | Delete | | Day 23 | 24 | Add | | Day 24 | - | Save | Holiday Schedule Date: 08-02 Add Delete Manual Input Save

Week schedule

Set the alarm time for each day of the week. Each bar means one day of a week; full length means 24 hours. Red means selected area. Blank means unselected area.

“Add”: Add schedule markings.

"Erase": Delete schedule markings.

Holiday Schedule

Set the date on the left and then click "add". Add/erase schedule markings as described above

Day schedule

You can add holidays with special schedules.

Set the date and press "Add" button to add it to the box on the right, then move the scroll bar to set the schedule of that day.

Select a date in the list box on the right side, and press "Delete" to remove the schedule on that day.

Press the "Save" button to save the settings.

Note: Holiday schedule have higher priority to Week schedule.

4.3.2 Alarm Server

Not applicable for this model

4.4 Network Configuration

4.4.1 TCP/IPv4

Go to Config→Network→TCP/IPv4.

There are two ways for network connection.

Provision-ISR DI-390IPSVF - TCP/IPv4 - 1

text_image IP Config IP Change Notification Config Obtain an IP address automatically Use the following IP address IP Address 192.168.226.201 Subnet Mask 255.255.255.0 Gateway 192.168.226.1 Preferred DNS Server 192.168.226.1 Alternate DNS Server 8.8.8.8 Save

- IP address: There are two options for IP setup – “Obtain an IP address automatically” (DHCP) or “use the following IP address” (Manual Input). Please choose one.

- Use PPPoE: Enter the user name and password provided by your ISP.

Provision-ISR DI-390IPSVF - TCP/IPv4 - 2

text_image IP Config PPPoE Config IP Change Notification Config ■ Enable User Name Password

You can choose either of the network connection. If you use PPPoE to connect, you will get a dynamic WAN IP address. This IP address will change frequently. You may use the function of IP change notification.

Provision-ISR DI-390IPSVF - TCP/IPv4 - 3

text_image IP Config IP Change Notification Config ■ Trigger Email ■ Trigger FTP

Trigger Email: when the IP address of the device is changed, a new IP address will be sent to the appointed mailbox automatically. (Email must be configured)

Trigger FTP: when the IP address of the device is changed, a new IP address will be sent to FTP server.

4.4.2 Port

Go to Config→Network→Port. HTTP, Data and RTSP ports can be set.

Provision-ISR DI-390IPSVF - Port - 1

other | Port | Value | |---|---| | HTTP Port | 80 | | Data Port | 9008 | | RTSP Port | 554 |

HTTP Port: The default HTTP port is 80. It can be changed to any port which is not occupied.

Data Port: The default data port is 9008. Can be changed if required.

RTSP Port: The default port is 554. Can be changed if required.

4.4.3 Central Server (Auto Report Server)

This function is mainly used for connecting to network video management systems.

Provision-ISR DI-390IPSVF - Central Server (Auto Report Server) - 1

text_image Enable Server Port 2009 Server Address Device ID 1
  1. Check "Enable".
  2. Check the IP address and port of the CMS's transfer media server. Enable the auto report in the CMS. Next, input the remaining information of the device in the CMS. The system will auto assign a device ID. Please check it in the CMS.
  3. Input the above-mentioned server address, server port and device ID in the responding boxes. Click "Save" button to save the settings.

4.4.4 DDNS Configuration

If your camera is set to use PPPoE as its default network connection, DDNS should be set for network access. Before you set the DDNS, please make sure you have registered a domain name on the DDNS server.

  1. Go to Config→Network→DDNS.

Provision-ISR DI-390IPSVF - DDNS Configuration - 1

text_image Enable Server Type mingdns Server Address provision-ISR-dns.com User Name install@gmail.com Password •••••••• Domain site.provision-ISR-dns.com Save
  1. Apply for a domain name. Take www.dvrdyndns.com for example. Input www.dvrdydns.com in the IE address bar to visit its website. Then click “Registration” button.

Provision-ISR DI-390IPSVF - DDNS Configuration - 2

text_image NEW USER REGISTRATION USER NAME xxxx PASSWORD ●●●●●● PASSWORD CONFIRM ●●●●●● FIRST NAME xxx LAST NAME xxx SECURITY QUESTION. ANSWER xxxxxxx CONFIRM YOU'RE HUMAN 718408 New Captcho Enter the text you see above Submit Reset

Create domain name.

Provision-ISR DI-390IPSVF - DDNS Configuration - 3

text_image You must create a domain name to continue. Domain name must start with (a-z, 0-9). Cannot end or start, but may contain a hyphen and is not case-sensitive. dvrdydns.com Request Domain

After you successfully request your domain name, you will see your domain in the list.

Provision-ISR DI-390IPSVF - DDNS Configuration - 4

text_image Search by Domain Search Click a name to edit your domain settings. NAME STATUS DOMAIN 654121ABC 01402.lebc.dvdydms.com Last Update: last yet updated IP Address: 210.21.229.136 Create additional domain name
  1. Input the username, password, domain you apply for in the DDNS configuration interface.
  2. Click "Save" button to save the settings.

4.4.5 SNMP

To get camera status, parameters and alarm information and remotely manage the camera, you can set the SNMP function. Before using the SNMP, please download the SNMP software and set the parameters of the SNMP, such as SNMP port, trap address.

  1. Go to Config→Network→SNMP.

Provision-ISR DI-390IPSVF - SNMP - 1

text_image SNMP v1/v2 ■ Enable SNMPv1 ■ Enable SNMPv2 Read SNMP Community public Write SNMP Community private Trap Address 192.168.226.201 Trap Port 162 Trap community public SNMP v3 ■ Enable SNMPv3 Read User Name public Security Level auth, priv Authentication Algorithm ● MD5 ●SHA Authentication Password ●********** Private-key Algorithm ● DES ● AES Private-key Algorithm ●********** Write User Name private Security Level auth, priv Authentication Algorithm ● MD5 ●SHA Authentication Password ●********** Private-key Algorithm ● DES ● AES Private-key Algorithm ●********** Other Settings SNMP Port 161
  1. Check the corresponding version checkbox (Enable SNMPv1, Enable SNMPv2, Enable SNMPv3) according to the version of the SNMP software you download.
  2. Set the “Read SNMP Community”, “Write SNMP Community”, “Trap Address”, “Trap Port” and so on. Please make sure the settings are the same as that of your SNMP software.

Note: Please use the different version in accordance with the security level you required. The higher the version is, the higher the level of the security is.

4.4.6 RTSP

Go to Config→Network→RTSP.

Provision-ISR DI-390IPSVF - RTSP - 1

text_image Enable Port 554 RTSP Address rtsp://IP or domain name:port/profile1 rtsp://IP or domain name:port/profile2 rtsp://IP or domain name:port/profile3 ■ Allow anonymous login (No username or password required)
  1. Select "Enable".
  2. RTSP Port: Access port of the streaming media. The default number is 554.
  3. RTSP Address: Showing the RTSP address you need to input in the media player.
  4. Check "Allow anonymous login" to allow RTSP stream without authentication.

4.4.7 UPNP

If you enable this function, you can quickly access the camera via LAN and you don't need to configure port mapping when the camera is connected to the WAN via the router.

Go to Config→Network→UPnP:

Select "Enable UPNP" and then input friendly name.

Provision-ISR DI-390IPSVF - UPNP - 1

text_image Enable UPnP Name

After you enable it and set the UPnP name, you will see the UPnP name by clicking “Network” on the desktop of your computer which is in the same local area network. Then double click this name to access the camera quickly.

4.4.8 Mail configuration

If you need to trigger E-mail when an alarm occur or if the IP address was changed, please set the E-mail here first.

Go to Config→Network → Email.

Provision-ISR DI-390IPSVF - Mail configuration - 1

text_image Sender Sender Address install@gmail.com User Name install@gmail.com Password ••••••• Server Address smtp.gmail.com Secure Connection SSL SMTP Port 465 Default Send Interval(S) 0 (0-3600) Clear Test Recipient install@gmail.com Recipient Address Delete Add

Sender Address: sender's e-mail address;

User name and password: sender's user name and password;

SMTP Address: The SMTP IP address or host name.

Select the secure connection type at the pull down list according to the mail server configuration.

SMTP Port: The SMTP port.

Send Intervals: Set it as needed.

Click "Test Account Setting" to test the account.

Receiver email address: receiver's e-mail address;

4.4.9 FTP Setting

After setting the FTP server, the captured pictures of any alarm will be uploaded to the FTP server.

Go to Config→Network →FTP.

Provision-ISR DI-390IPSVF - FTP Setting - 1

text_image Server Name Server Address Port User Name Password Add FTP Server Name Server Address Upload Path Example/Dir/folder Port 21 Anonymous OK Cancel Add Modify Delete Test Save

To Add FTP:

Server Name: The name of the FTP.

Server Address: The IP address or domain name of the FTP.

Upload Path: The path of uploading the files.

Port: The port of the FTP.

Use Name and Password: The username and password are used to login the FTP.

4.5 Security Configuration

4.5.1 User Configuration

Go to Config→Security.

Provision-ISR DI-390IPSVF - User Configuration - 1

text_image Add Modify Delete Index User Name User Type Bind MAC 1 admin Administrator

Add user:

  1. Click "Add" button to open the following box.

Provision-ISR DI-390IPSVF - Add user: - 1

text_image Add User User Name Password Confirm Password User Type Administrator Bind MAC 00:00:00:00:00:00 OK Cancel
  1. Input user name in "User Name" box.
  2. Input letters and/or numbers in "Password" and "Confirm Password" textbox.
  3. Choose the user type.
  4. Input the MAC address of the PC in "Binding MAC address" textbox in case needed.

After binding physical address to the IPC, you can access the device using this PC only. If the MAC address is “00:00:00:00:00:00” it means that the IPC can be connected to by any computer.

  1. Click "OK" button and the newly added user will displayed in the user list.

Modify user:

  1. Select the user you wish to modify from the user configuration list box.
  2. Click on the "Modify" button.

Provision-ISR DI-390IPSVF - Modify user: - 1

text_image Edit User Modify Password User Name admin Old Password New Password Confirm Password Bind MAC 00:00:00:00:00:00 OK Cancel
  1. Input old password.

  2. Input new password in the "New password" and "Confirm Password" text boxes.

  3. Mark "Bind MAC" and input the computer's MAC address if required.

  4. Click "OK" button to modify user's password.

Delete user:

  1. Select the user you want to delete in the user configuration list box.

  2. Click "Delete" button to delete the user.

Note: The default super administrator cannot be deleted.

4.5.2 Online Video User

Go to Config→Security→Online User. You can view the users who are currently connected to the camera.

4.5.3 Block and Allow List

Go to Config→Security→Block and Allow Lists.

Provision-ISR DI-390IPSVF - Block and Allow List - 1

text_image IP Address Filter Settings Enable IP address filtering Block the following IP address Allow the following IP address Add Delete 0.0.0.0 Block the following MAC Address Enable MAC address filtering Block the following MAC address Allow the following MAC address Add Delete 00:00:00:00:00:00 Save

Setting steps are as follows:

1) Check "Enable IP address filtering" check box.

2) Select "Block/Allow the following IP address" as desired, input the IP address in the IP address list box and click "Add" button.

3) After you set the IP address or MAC address, the system will block or allow the user as specified.

4.6 Maintenance

4.6.1 Backup & Restore

Go to Config→Maintenance→Backup & Restore.

Provision-ISR DI-390IPSVF - Backup & Restore - 1

text_image Import Setting Path Browse... Import Setting Export Settings Export Settings Default Settings Load Default

- Import & Export Setting:

You can import or export the setting information from PC or to device.

  1. Click "Browse" to select save path for import or export information on PC.
  2. Click "Import Setting" or "Export Setting" button.

- Default Setting

Click "Load default" button to restore all system settings to factory settings.

4.6.2 Reboot Device

Go to Config→Maintenance→Reboot.

Click "Reboot" button to reboot the device.

4.6.3 Upgrade

Go to Config→Maintenance→Upgrade. In this interface, you can upgrade the system.

Provision-ISR DI-390IPSVF - Upgrade - 1

text_image Upgrade System Path Browse Upgrade
  1. Click "Browse" button to select the save path of the upgrade file.
  2. Click "Upgrade" button to start upgrading the application program.
  3. The device will restart automatically.
  4. After you have successfully updated the software, click "OK" button to close IE and then re-open IE to connect.

Caution! Do not disconnect the PC or the IPC during the upgrade process.

4.6.4 Log

To query and export log

  1. Go to Config→Maintenance→Operation Log.
Main Type: All log Sub Type: All log Start Time: 2016-08-02 00:00:00 End Time: 2016-08-02 23:59:59 Search Export
IndexTimeMain TypeSub TypeUser NameLogin IP
12016-08-02 09:04:54OperationNet config modify0.0.0.0
22016-08-02 08:55:10OperationLog outadmin10.0.0.237
32016-08-02 08:18:59OperationLog inadmin10.0.0.237
42016-08-02 08:17:29OperationLog outadmin10.0.0.237
  1. Select the main type, sub type, start and end time.
  2. Click "Query" to view the operation log.
  3. Click "Export" to export the operation log.

You can export and view the run log by clicking Config→Maintenance→Run Log.

You can play the local video record through the search interface. Before playing, please set the storage path of the video record in the local configuration interface and make sure there are record files. After that, click “Search” tab on the menu toolbar.

Provision-ISR DI-390IPSVF - Search - 1

text_image PROVISION USR Live Config Search Logout Local Video Start Time: 00:00:00 Find Time: 2:35:05:00 Search File Name Time Duration Page 0 of 0 16 View 0 - 0 of 0

Choose the date and the start time and end time and then click “Search” button to search the record files. Double click the record file to play the record.

The descriptions of the buttons on the playback interface are as follows.

ButtonDescription
Provision-ISR DI-390IPSVF - Search - 2Play button. After pausing the video, click this button to continue playing.
Provision-ISR DI-390IPSVF - Search - 3Pause button.
Provision-ISR DI-390IPSVF - Search - 4Stop button.
Provision-ISR DI-390IPSVF - Search - 5Speed down.
Provision-ISR DI-390IPSVF - Search - 6Speed up.
Provision-ISR DI-390IPSVF - Search - 7Enable/Disable watermark.
Provision-ISR DI-390IPSVF - Search - 8Full screen. Click it to display full screen. Double click to exit full screen.

Appendix

Appendix 1: Q & A

Q: How to recover my password if I forget it?

A: Reset the device to the default factory settings by using the IP Manager Tool.

Default IP: 192.168.226.201

User name: admin

Password: 123456

Q: I fail to connect through IE browser, why?

A: Network is not well connected. Please check the connection and make sure it is connected well.

B: IP is not available. Change settings to valid IP.

C: Web port has been revised: contact administrator to get the correct port number.

D: Exclude the above reasons. Recover default setting by IP Manager Tool.

Note: Default IP: 192.168.226.201, mask number: 255.255.255.0

Q : IP tool cannot search devices, why?

A: It may be caused by anti-virus or firewall software in your computer. Please disable it and try to search again.

Q : IE cannot download ActiveX control. How can I do?

a. IE browser blocks ActiveX. Please try as below.

① Open IE browser. Click Tools----Internet Options....

Provision-ISR DI-390IPSVF - Q : IE cannot download ActiveX control. How can I do? - 1

text_image about:blank - Microsoft Internet Explorer File Edit View Favorites Tools Help Back Address about:blank Mail and News Synchronize... Windows Update Show Related Links Internet Options...

② Select Security----Custom Level....

③Enable all the sub options under “ActiveX controls and plug-ins”.

Provision-ISR DI-390IPSVF - Q : IE cannot download ActiveX control. How can I do? - 2

text_image Internet Options General Security Privacy Content Connections Programs Advanced Select a Web content zone to specify its security settings. Internet Local Intranet Trusted sites Restricted sites Internet This zone contains all Web sites you haven't placed in other zones Security level for this zone Custom Custom settings - To change the settings, click Custom Level - To use the recommended settings, click Default Level Custom Level... Default Level OK Cancel Apply

Provision-ISR DI-390IPSVF - Q : IE cannot download ActiveX control. How can I do? - 3

text_image Security Settings Settings: Enable Download signed ActiveX controls Disable Enable Prompt Download unsigned ActiveX controls Disable Enable Prompt Initialize and script ActiveX controls not marked as safe Disable Enable Prompt Run ActiveX controls and click us Reset custom settings Reset to: Medium Reset OK Cancel

④ Click OK to finish setup.

b. Other plug-ins or anti-virus blocks ActiveX. Please disable it and try again.

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Product information

Brand : Provision-ISR

Model : DI-390IPSVF

Category : Security Camera