WM14Q390GB - Washing machine SIEMENS - Free user manual and instructions
Find the device manual for free WM14Q390GB SIEMENS in PDF.
| Product Type | Freestanding Washing Machine |
| Model | WM14Q390GB |
| Brand | Siemens |
| Load Capacity | 8 kg (cotton), 4 kg (some programmes) |
| Spin Speed | Up to 1400 rpm |
| Energy Consumption (Annual) | 179 kWh |
| Water Consumption (Annual) | 87,001 L |
| Programmes | Cotton, Easy-Care, Mixed Fabrics, Delicates, Wool, Rapid 15', Textile Guard, Rinse/Spin, Empty |
| Additional Functions | Finish in (delay up to 24h), Childproof Lock, Extra Rinse, Less Ironing, Energy Saving Mode |
| Dimensions (Approx.) | 60 cm (W) x 55-60 cm (D) x 85 cm (H) |
| Weight (Approx.) | 75 kg |
| Noise Level (Spin) | Not specified, typical ~75 dB |
| Energy Efficiency Class | Not stated, typical A+++ |
| Water Connection | Cold water only (Aqua-Stop safety device) |
| Safety Features | Childproof lock, door lock, emergency release, overflow protection |
| Maintenance | Clean detergent drawer, drum door open, descaling if needed, clean pump filter |
| Repairability | Service flap for pump access, replaceable inlet hose filter, spare parts available via Siemens |
| Manual Included | Yes, 8-page PDF with operating and installation instructions |
Frequently Asked Questions - WM14Q390GB SIEMENS
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USER MANUAL WM14Q390GB SIEMENS
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| Cases | 10 | 36 | 28 |
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| Design (Z) | Design (Z) | Design (Z) | ||
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SIEMENS Washing machine?
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Your washing machine
Congratulations on having opted for a modern, high-quality domestic appliance manufactured by Siemens. This washing machine is distinguished by its economical energy consumption.
Each machine that leaves our factory has been inspected thoroughly to ensure that it functions properly and is in perfect condition.
For further information on our products, accessories, spares and services, consult our website www.siemens-home.com or contact any of our customer service centres.
You can find the contact details for your nearest after-sales service here or in the after-sales service directory (depending on model).
- GB 0844 8928999 (calls from a BT landline will be charged at up to 3 pence per minute. A call set-up fee of up to 6 pence may apply)
- IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute)
All packaging must be disposed of in accordance with environmental guidelines. This appliance is certified in accordance with European Directive 2012/19/EU on the waste electrical and electronic equipment (WEEE).
This directive provides the framework for the EU-wide collection and reuse of used appliances.
Contents Page
Protection of the environment/Conservation tips
- Always fill the washing machine with a maximum amount of laundry for the relevant programme.
- Wash normally soiled laundry without a pre-wash.
- The selectable temperatures apply to the care labels on the textiles. The temperatures in the machine may deviate from this so that you get the optimum mix of energy-saving and washing results.
- Measure the detergent according to the manufacturer's instructions and water hardness.
- If the laundry is then dried in the tumble dryer, select spin speed according to instructions of dryer manufacturer.
Intended use
hand-washable wool in detergent solution,
drinking water, depending on model, and commercially available detergents and care products which are suitable for use in washing machines.
- Do not leave children unattended near the washing machine.
- The washing machine is not to be used by children or persons not familiar with the operating instructions.
- Keep pets away from the washing machine.
Preparation
Correct installation according to the separate installations actions.
Checking the machine
Never use a damaged machine! Contact customer service!
Connecting the mains plug
Make sure your hands are dry! Handle the plug only!
Turning on the tap
Compartment I: Detergent for prewash
Programmes
Spin speed can be selected individually, irrespective of the selected programme and programme progress.
Cotton hard-wearing fabrics
| + Prewash hard-wearing fabrics, prewash | |
| Mixed Fabrics | Different types of laundry |
| Rinse/SpIn | Laundry washed by hand. Extra Rinse button activated; if only using the spin cycle, deactivate the button |
| Rapid 15' | Short programme |
| Delicates | Delicate washable fabrics |
| Easy-Care | synthetic fabrics |
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Programme selector Display panel / option buttons Add Off Easy-Care 40 30 20 30 Cotton ℃ Delicates 30 Wool 20 Textile Guard 30 Rapid 15' Empty 30 40 +Prewash 40 90 RinserSpin Mixed Fabrics Status 1400 1200 800 400 Finish in speed Perfect Programme selector for switching the machine on and off and for selecting the programme. Can be turned in other direction. 1 - 24 Finish in End of programme Status displays Programme sequer
flowchart
graph TD
A["Before the first wash"] --> B["Sorting and loading laundry"]
B --> C["Add detergent and care products"]
C --> D["Setting** and adjusting programmes"]
D --> E["Press Start/Reload"]
E --> F["Service door"]
F --> G["Washing"]
G --> H["Removing the washing"]
H --> I["End of programme when ..."]
style A fill:#f9f,stroke:#333
style B fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#f9f,stroke:#333
style F fill:#f9f,stroke:#333
style G fill:#f9f,stroke:#333
style H fill:#ccf,stroke:#333
Individual settings
Option button Finish in
When a programme is selected, its duration is displayed. You can delay the end of the programme before it begins. The ready in-time can be set in increments of one hour up to a maximum of 24 hours. Press the Finish in button until the required number of hours is displayed (h = hour). Choose Start/Reload. Once the programme has begun, no further adjustment is possible.
display panel --). The maximum selectable spin speed depends on the model and which programme is currently selected.
Energy-optimised washing by reducing the temperature while achieving a consistent washing result. The washing temperature is lower than the selected temperature. For special hygiene requirements, it is recommended that a higher temperature be
Less ironing Special spin sequence with subsequent fluffing. Gentle final spin: residual moisture in the laundry slightly increased.
Extra Rinse / Additional rinse cycle. For areas with very soft water or for further enhancing the spin result.
Childproof lock
changed inadvertently.
To activate: press and hold the Start/Reload button for approx. 5 seconds after the
the Finish-in time is shown again.
To deactivate: press and hold the Start/Reload button for approx. 5 seconds
approx. 5 seconds, then the Finish-In time is displayed again.
is active.
Reloading
in the display panel
Press Start/Reload if you want to add additional items of laundry after the programme has started. The machine checks whether reloading is possible.
Note: for safety reasons, the washing machine door remains locked when the water level and/or temperature is high, or during spinning. To continue the programme, press the Start/Reload
Energy saving mode
The display panel lighting goes out after a few minutes, Start/Reload flashes. Press any button to switch on the lighting. Start/Reload
To start the programme or to subsequently load additional laundry, and to activate/deactivate the childproof lock.
Individual settings
Signal
- Activating the mode for setting the signal volume
Button signals
- Setting the volume for.
Important information
Protecting the laundry and the machine
- When determining the dosage of all washing powders, additives and cleaning agents, you must follow the manufacturer's instructions.
- Empty all pockets
- Check for metal items (paper-clips, etc.)
- Wash delicates in a laundry bag (lights, curtains, underwired bras).
- Fasten zips, do up any buttons.
- Brush sand out of pockets and collars.
- Remove curtain fittings or place in the laundry bag.
Laundry with varying degrees of soiling
Wash new items of clothing separately
Pre-treat any stains as necessary.
Intense wash Loadless laundry. Choose a programme with a prewash.
Soaking Load laundry of the same colour.
Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions. Turn the
select a different programme.
Starch Laundry should not be treated with fabric softener.
Starching is possible in all wash programmes if liquid starch is used. Pour the starch in accordance with the
Dyeing / Bleaching
Dye should only be used in normal household quantities. Salt may damage stainless steel. Always follow the dye manufacturer's instructions. Do not use the washing machine for bleaching clothes.
Textile Guard Laundry must not be treated with fabric softener.
Clean the detergent drawer thoroughly to remove fabric softener residue
Special detergent and waterproofing agent suitable for machine washing are available from sports shops. Dosage according to the manufacturer's instructions:
- Place the special detergent for outdoor clothing in compartment II and
Set the programme selector to Textile Guard. Set the temperature
Press Start/Reload. Final treatment of the laundry in accordance with the manufacturer's instructions
Insert for liquid detergent depending on model
Position the insert for dispensing liquid detergent:
- Slide the insert forwards and click into place.
Do not use the insert (slide upwards) for gel detergents and washing powder, for programmes with + Prewash and End time option.
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Programmes °C max.
| Cotton | 20, 30, 40, 60,90 °C | 8 kg/ hard-wearing fabrics, cottons or linen that can be |
| 4 kg* washed at 90°C |
Easy-Care 30,40 °C easy-care cotton. Linen, synthetic or blended fabrics
Mixed Fabrics 40 °C cotton or synthetic fabrics 3.5 kg
| Delicates 30 °C | 2 kg | for delicate fabrics, e.g., silk, satin. synthetic fibres or blended fabrics (e.g. curtains) | no spin between rinse cycles |
| particularly delicate wash programme to avoid shrinkage of laundry; longer programme breaks (fabrics rest in the detergent solution) | |||
| Rapid 15° 30 °C | synthetic cotton, linen, synthetic fibres or blended fabrics | short programme of approx. 15 minutes, suitable for lightly soiled laundry | |
| Textile Guard 30 °C 1 kg | washing with subsequent waterproofing of all-weather, sportswear and outdoor clothing, and clothing with a weatherroof membrane, waterproof fabrics | reduced final spin at intervals |
Additional programmes Rinse/Spin, Empty
For programmes without prewash, add detergent to compartment II. For prewash programmes, distribute the detergent between compartments I and II
| 9310 / 9000940880 | WM14Q360GB /.. | Siemens Electrogeräte GmbH81739 Munich / Germany |
| Safety instructions | |
| - Carefully read the instruction manual and the information enclosed and act accordingly. - Keep the machine's documentation by future reference. - Risk of electric shock! - Never pull the cable to disarmact the mains plug. - Never insert/disconnect the mains plug with damp hands. | |
| Danger to life! - For worn out appliances: - Disconnect the mains plug - Sever the mains cable and discard aorg with the plug - Destroy the lock on the washing machine door. This will prevent children from locking themselves in and risking their lives. - Keep packaging film and packaging parts out of the reach of children. - Keep detergents and care products out of the reach of children. - Items of laundry production with cleaning agains containing solvents, e.g. chain recovery, bearing solvent may lead to an explosion after being loaded into the washing machine. - Rinse items of laur dry thoroughly by hand beforehand. Risk of injury! - The washing machine door may become very hot. - Be careful when draining hot detergent solution. - Do not climb into the washing machine. - Do not lean on the open washing machine door. - Do not reach into the drum if it is still rotating. - Be careful when opening the detergent drawer while the machine in operation. |
| Programme | Additional function | Load | Annual energy consumption | Annual water consumption |
| 8/4 kg | 179 kWh | 87,001 | ||
Care and cleaning
Before the first wash
Do not put laundry in the machine! Turn on the tap. Put into compartment II: - approx. 2 litres of water
- detergent (measure according to the manufacturer's instructions for lightly soiled laundry and water hardness) Turn the programme selector to Cotton 60 °C, additional function the programme, turn the programme selector to Off.
Machine housing, control panel
- Remove detergent and cleaning agent residue. - Wipe with a soft, damp cloth.
- Do not wash the machine with a jet of water!
Cleaning the detergent drawer ...
... if it contains detergent or fabric soiler residues.
- Pull out, press insert down and remove drawer completely.
- To remove the insert: press upwards from below with your finger.
- For models with insert for liquid detergent Slide the insert upwards and remove it from the back.
- Clean the detergent dispenser tray and inserts with water and a brush and dry them.
- Attach the insert and engage (connect the cylinder to the guide pin)
- Push in the detergent drawer
Leave the detergent drawer open so that any residual water can evaporate.
Drum
Leave the washing machine door open so that the drum can dry out. For rust stains, use chlorine-free cleaning agent, not steel wool.
Descaling Ensure there is no laundry in the machine!
This will not be necessary if the correct dosage of detergent is used. If it is, descale the appliance according to the
Instructions.
Emergency release e.g. in the event of a power cut
The programme continues to run when the power has been restored. However, if the laundry has to be removed, the washing machine door can be opened as follows:
Risk of scalding!
The detergent solution and laundry may be hot. Let it cool.
Do not reach into the drum if it is still rotating.
Do not open the washing machine door if water can be seen through the glass.
-
Turn the programme selector to Off and disconnect the mains plug.
-
Pull the emergency release downwards with a tool and release. The washing machine door can then be opened.
Information on the display panel depending on model
Turn on the (cold water) lap fully, supply hose kinked or trapped;
Inlet hose kinkod/trapped.
- Hot water hose not connected; appliance will operate using cold water only. Ignore information, only for first wash cycle.
Maintenance
Detergent solution pump
Turn the programme selector to Off and disconnect the mains plug.
- Using a screwdriver or the insert for liquid detergent (depending on model), open and remove the service flap.
- Remove the folding gutter and place a large enough container underneath.
- For models with a drainage hose: Remove the drainage hose from the retainer and pull it from the housing. Remove the sealing cap, allow the detergent solution to flow out into the container. Replace the sealing cap and place the drainage hose in the retainer.
3* For models without a drainage hose: Carefully unscrew the pump cover 180° or until the detergent solution begins to flow out on the folding gutter. When the container is full, close the pump cover and empty the container. Repeat the above steps until all the detergent solution has completely drained out.
- Carefully unscrew the pump cover (there may be residual water).
- Clean the interior, pump cover thread and pump housing (the impeller in the detergent solution pump must rotate).
- Replace the pump cover and screw it tightly
- Return the drainage hose (depending on model) and the folding cutter to their start position.
- Place the service flap back on and close.
To prevent unused detergent from flowing straight into the drain during the next wash. Pour 2 litres of water into compartment II and then start the Empty programme.
Drainage hose at the siphon
Turn the programme selector to Off and disconnect the mains plug.
- Loosen the hose clamp, carefully remove the drainage hose (residual water).
- Clean the drainage hose and siphon connecting piece.
- Reattach the drainage hose and secure the connection with the hose clamp.
Filter in the water supply
Risk of electric shock!
Do not immerse the Aqua-Stop safety device in water (contains an electric valve).
Reduce the water pressure in the supply hose.
- Turn off the lap.
- Select any programme (except Rinse/Spin // Empty).
- Choose Start/Reload. Let the programme run for approximately 40 seconds.
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Turn the programme selector to Off Disconnect the mains plug. Clean the filter:
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Disconnect the hose from the tap. Clean the filler using a small brush. and/or for Standard and Aqua-Secure models: Remove the hose on the rear of the appliance. Remove the filter with pliers and clean.
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Connect the hose and check for leaks.
Risk of burning!
Allow the detergent solution to cool. Turn off the tap.
What to do if...
| Water is leaking out - Attach/replace the drainage hose correctly- Tighton the screw connection of the supply hose. | |
| No water supply.Detergent not dispensed. | - Start/Reload not selected?- Tap not turned on?- Supply hose kinked or trapped? |
| The appliance door will not open. | - Door locked after the washing machine is switched off. Switch on the washing machine and wait for 5 seconds. |
| The selected programme does not start. | - Washing machine door closed? |
| Detergent solution is not drained. | - Clean the waste pipe and/or drainage hose. |
| No water can be seen in the drum. | - Not a fault. Water remains inside below the visible area. |
| Spin result not satisfactory.Laundry wet/too damp. | - Not a fault. Spin control system has stopped the spin cycle. Uneven distribution of laundry.Distribuic large and small items of laundry evenly in the drum. |
| Programme duration changes suddenly during operation. | - Not a fault. The program time can vary according to the distribution of laundry, with if therefore being possible for the display panel to show adjustments in the duration. |
| Spin cycle performed several times. | - Not a fault. The balance control system has detected an imbalance and is attempting to redress this by repeating the spin. |
| Residual water in the compartment for care products. | - Not a fault: the action of the care product is not affected. |
| Odour formation in the washing machine. | |
| Appliance has detected a detergent overload. | - Too much detergent used?If foam is escaping from the detergent drawer; mix 1 tablespoon of fabric softener with 1⁄2 litre of water and pour into compartment II (not with outdoor or down fabrics).- Reduce the detergent dosage for the next wash cycle. |
| Intense noise formation,vibrations and "wandering" during the spin cycle. | - Are the appliance feet fixed?- Transportation safety devices removed? |
| Display panel/indicator lamps remain turned off while the machine is working. | - Power cut?- Fuses triggered? Reset/change the fuse.- If the fault occurs repeatedly, call customer services. |
| Programme sequence longer than usual. | - Not a fault. Unbalanced load detection system adjusts imbalance by repeatedly distributing the laundry- Not a fault: foam detection system active; adds an additional rinse cycle. |
| Detergent residues on the laundry. | - Occasionally, phosphate-free detergents contain water-insoluble residues.- Select Rinse/Spin or brush cut the laundry after washing. |
If you cannot correct a fault yourself or if a repair is necessary
- Turn the programme selector to Off and remove the mains plug from the socket.
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SIEMENSWashing machine
WM14Q360GB/...
siemens-home.com/welcome
en Washing machine
Operating instructions
Observe the safety instructions on page 8.
Register your product online
Read these instructions and the separate installation instructions before operating the washing machine.