RP8601K - Screen BENQ - Free user manual and instructions

USER MANUAL RP8601K BENQ

Interactive Flat Panel

User Manual

Abstract grayscale pattern with concentric circular and diagonal bands, no text or symbols present

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

Copyright

Copyright 2018 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Table of Contents

Safety warnings and precautions .... I

Important safety instructions.... 2

Notes on this display 2

Notes on the LCD panel of this display.... 2

Safety notice for remote control.... 3

Battery safety notice.... 3

BenQ ecoFACTS 4

Package contents 5

Setting up the display 6

Mounting the display....6

Parts of the display and their functions 8

Front panel 8

Input/output terminals....9

Remote control.... 10

Using the remote control.... 11

Connection 13

Connecting the VGA input.... 13

Connecting the touch module.... 13

Connecting the digital inputs 14

Connecting the video output.... 15

Connecting to serial port 16

Connecting power.... 17

Basic operations.... 18

Turning the display on or off 18

Initial setup.... 19

OSD Setting.... 19

Switching input signals 24

Downloading software 25

Setting up the Internet connection 25

Updating software 27

Adjusting audio volume level 27

Important instructions for using the touch screen.... 32

Menu operations.... 33

Table of Contentsii

One touch menu operation.... 33

Settings menu.... 33

System settings 39

Android system interface 45

Main interface 45

APPS 60

BenQ Suggests.... 60

InstaQShare.... 61

InstaQPrint 62

WPS Office 63

Email 65

Side Tool Bar 66

Blizz 67

Saffi....68

Product information.... 70

Specifications.... 70

Dimensions (RP6501K) 73

Dimensions (RP7501K) 74

Dimensions (RP8601K) 75

Supported input signal resolution 76

Troubleshooting....78

Accessibility Requirements for Rehabilitation Act of 1973, Section 508....82

Safety warnings and precautions

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE, REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

THIS EQUIPMENT MUST BE GROUNDED

To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords used with the equipment must have three cores and be correctly wired to provide connection to the ground. Wrongly wired extension cords are a major cause of fatalities.

The fact that the equipment operates satisfactorily does not imply that the power outlet is grounded or that the installation is completely safe. For your safety, if you are in any doubt about the effective grounding of the power outlet, please consult a qualified electrician.

• The mains plug of the power supply cord shall remain readily operable. The AC receptacle (mains socket outlet) shall be installed near the equipment and shall be easily accessible. To completely disconnect this equipment from the AC mains, disconnect the power cord plug from the AC receptacle.
• Do not place this display on an uneven, sloping or unstable surface (such as a trolley) where it may fall and cause damage to itself or others.
• Do not place this display near water, like a spa or pool, or in a position which will allow the splashing or spraying of water onto the display, like in front of an open window where rain water may enter.
• Do not install this display in a confined space without proper ventilation and air circulation, such as in a closed cabinet. Allow proper space around the display for dissipating heat inside. Do not block any openings and vents on the display. Overheating may result in hazards and electric shock.
• Installation of this display should only be performed by a qualified technician. Failure to install this display properly may cause injuries and damages to the personnels and the display itself. Check the installation regularly and maintain the display periodically to ensure the best working condition.
• Use only the accessories approved or recommended by the manufacturer to mount this display. Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries. Make sure that the surface and fixing points are strong enough to sustain the weight of the display.
• To reduce the risk of electric shock, do not remove covers. No user serviceable parts inside. Refer servicing to qualified service personnel.
• To prevent personal injuries, mounting the display or installing desktop stands is required before use.

Important safety instructions

I. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

1. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

II. Only use attachments/accessories specified by the manufacturer.

1. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

2. Unplug this apparatus during lightning storms or when unused for long periods of time.

3. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Notes on this display

• This display weights more than 100 kilograms. Do not attempt to lift the display alone.
• Make sure you have four or more people available to help lift or a flat cart to transport the display to its final location.
• Keep the display horizontal as much as possible.
• Clear a floor space before unpacking.

Notes on the LCD panel of this display

- The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer of glass which is liable to marking or scratching, and cracking if struck or pressured. The liquid crystal substrate is also liable to damage under excessive force or extreme temperatures. Please handle with care.

- The response time and brightness of the LCD panel may vary with the ambient temperature.

• Avoid placing the display in direct sun or where direct sun or spot lighting will shine onto the LCD panel, as the heat may damage the panel and the external casing of the display, and the bright light will make viewing the display more difficult than necessary.
• The LCD panel consists of individual pixels to display images and is manufactured according to the design specifications. While 99.9% of these pixels work normally, 0.01% of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a technical limitation of the LCD technology and is not a defect.
• LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are also susceptible to 'screen burn-in' or 'image retention' which can be found on the screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than 30 minutes. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible. Avoid displaying images in 16:9 aspect ratio over a long period of time, otherwise there may be visible burn marks on the screen as two vertical lines.

Note: Under certain circumstances, condensation may occur on the inner side of the cover glass, it's a natural phenomenon and will not affect the operation of the display. This condensation will usually disappear after around 2 hours of normal operation.

• RP series does not offer image retention function, for more information, please refer to installation guide. If a still image is required for a display, it is recommended to enable Pixel shift. See More settings on page 37 for more information.
• RP series does not support portrait use; portrait use may cause display damage. BenQ warranty will not cover faulty usage.

Safety notice for remote control

• Do not put the remote control in the direct heat, humidity, and avoid fire.
• Do not drop the remote control.
• Do not expose the remote control to water or moisture. Failure to do so could result in malfunction.
• Confirm there is no object between the remote control and the remote sensor of the product.
• When the remote control will not be used for an extended period, remove the batteries.

Battery safety notice

The use of the wrong type of batteries may cause chemical leaks or explosion. Please note the following:

• Always ensure that the batteries are inserted with the positive and negative terminals in the correct direction as shown in the battery compartment.
• Different types of batteries have different characteristics. Do not mix different types.
• Do not mix old and new batteries. Mixing old and new batteries will shorten battery life or cause chemical leaks from the old batteries.
• When batteries fail to function, replace them immediately.

• Chemicals which leak from batteries may cause skin irritation. If any chemical matter seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the batteries as soon as possible.

• Due to varying storage conditions, the battery life for the batteries included with your product may be shortened. Replace them within 3 months or as soon as you can after initial use.

• There may be local restrictions on the disposal or recycling of batteries. Consult your local regulations or waste disposal provider.

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and achievements.

Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately.

• The type of power cord supplied may differ from that illustrated depending on your region of purchase.
• Before discarding the package, check that you haven't left any accessories inside the box.
• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing the package (if possible) for future transport of the display.
• Do not leave plastic bags within reach of young children or babies.

Setting up the display

Mounting the display

You can install the display on a vertical surface with a suitable wall mounting bracket. Please pay attention to the following notes during installation:

• This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries.
• Refer the installation to qualified technicians. Improper installation may cause the display to fall or malfunction.

Installing the display on a wall

I. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface. Make sure that the size of the cloth is larger than the display.
2. Gently lay the display on the cloth with the LCD screen facing down.
3. Remove the desktop stands from the display if installed.

RP6501K

*Screw type: M6*14L 20" Seat cross (level setting 1) 1.00 x 1.5

1. Identify the wall mounting screw holes on the back of the display as shown in the illustration.

RP7501K
*Screw type: M8*25L

ALL SOUM TYPE & 100mm DEPTH = 4.45 × 250 cm

RP8601K
*Screw type: M8*25L

500 L 400 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 L 500 M

1. Install the wall mounting bracket on the display and attach the display to the wall according to the mounting bracket's instructions. The length of the screw should exceed the thickness of the wall mounting bracket by at least 25 mm. Make sure that all screws are tightened and secured properly. (Recommended torque: 470 - 635N·cm). The mounting means should be strong enough to bear the weight of the display.

LCD display Thickness of the wall mounting bracket 25 mm (0.39")

• To maintain proper ventilation, keep at least 10 mm of clear space from the back cover of the display to the wall.
• Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.

10mm (0.39")

Parts of the display and their functions

Front panel

N 12 7 8 8 9 10 11 12 6 ● ● ● ●

No. Name Description

1	Power	Tap to enter energy saving mode. Press and hold for 4 seconds or more to power off.
2	Home Press to back to main screen.
3	Return Press to return to previous level of menu.
4	Menu Press to enter function menu.
5	Volume Down Press to decrease volume.
6	Volume Up	Press to increase volume.
7	OPS USB	External device USB interface.
8	Media USB	IFP USB interface.
9	Light Sensor	To detect if a source of light moves toward the sensor's range.
10	Remote Control Signal Receiver	Receive remote control signals. Do not obstruct the receiver.
11	Voice Assistant	Show blue light when the function is on.
12	NFC Function NFC Sensor: NFC reader & writer.

Input/output terminals

Diagram of a network device rear panel with labeled ports and connectors

Front panel of a network device showing ports and connectors (no text or labels visible)

No. Name Description

1	RS232 Serial interface, used for mutual transfer of data between devices.
2	VGA	Receive analog RGB signals from an external device (such as a computer).
3	AUDIO IN Receive audio signals from an external device.
4	MIC Connect to a microphone.
5	EARPHONE Connect to an earphone.
6	HDMI OUT Connect to the display devices with an HDMI input.
7	USB 2.0	Connect USB devices such as USB keyboards, USB mice, and USB flash drives.
8	LAN	10/100 LAN interface, connecting RJ45 terminals. This network port is only used for the closed Android OS on this product.
9	TOUCH	External computer touch signal input. When connecting external computer, besides connecting external computer VGA and audio signals, external computer's USB port needs to be connected to the corresponding group. Under the condition that driver is installed, external computer can be touch controlled through the equipment (touch function is effective in VGA and HDMI channel by default)
10	HDMI IN	High-definition multimedia interface signal input. Connect to PC with an HDMI output, a set-top-box, or other video devices capable of realizing touch function.
11	DP Connect a video source to a display device.

• USB2.0= 5V = 500mA / USB3.0= 5V = 900mA
• Direct Current / DC
  • Alternating Current /AC
• The maximum length for the cables to be used with the USB slots are 5m (USB 2.0) and 3m (USB 3.0).

Remote control

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 V+ V- TWEET BANK 17 BenQ

Turn the display on or off.

Pointer key. Press to activate the spotlight or pointer function and following the instruction on the screen.

Press to open SwitchQ, a task switcher to switch between recent apps and input sources.

Press to open or close the OSD menu.

Direction key. Press for upward selection.

Direction key. Press for left selection.

Press to proceed.

Direction key. Press for right selection.

Direction key. Press for downward selection.

Android system main screen button.

Return key.

Voice command key. Press to activate Saffi (BenQ Voice Assistant), hold the button for two seconds, then say the command you can use. Release the button until you finish the command.

Speak directly to the microphone built into the top portion of the remote control. Position the microphone closer to your mouth or speak in a loud and clear voice.

Volume up/down.

Freeze screen.

One key for blank screen.

Microphone.

The enclosed dongle to pair with the remote control. Read Remote control important notice on page 11 for more information.

Remote control important notice

I. This remote control applies only to a specific models and/or operating systems. Contact your reseller if any question.
2. The function keys can work only when the enclosed dongle is inserted to the BenQ IFP.
3. The remote control and the enclosed dongle have been paired in default.

Dongle

Architectural floor plan showing room layout with furniture and a circular detail (no text or labels)

Using the remote control

Installing remote control batteries

Illustration of hands inserting a card into a smartphone (no text or symbols visible)

1. Open the remote control battery compartment cover.

Diagram of a remote control device with two buttons and an arrow indicating action (no text or symbols)

1. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment.

The supplied batteries are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible.

Illustration of hands using a handheld device to interact with a smartphone (no text or symbols visible)

1. Refit the battery compartment cover.

Using the BenQ IFP by remote control

I. Insert the enclosed dongle into BenQ IFP's USB port.
2. You can activate functions on the screen once the remote control is connected to its enclosed dongle as a receiver.
3. For detailed function of each button, please refer to Remote control on page 10.

Pairing the remote control and the enclosed dongle

If you are experiencing issues using the function key on the remote control, please follow the steps and pair again the remote control to resolve the issue:

I. Insert the enclosed dongle to IFP's USB port and place the remote control near it.
2. Press the and at the same time, and the indicator light starts flashing.
3. The pairing is completed once the indicator stops flashing.

Remote control usage tips

• To power on/off the display, aim the top front of the remote control directly at the display's remote control sensor window when you press the buttons.
• Avoid getting the remote control wet or store it in humid environments (like bathrooms).
• If the display's remote control sensor window is exposed to direct sunlight or strong light, the remote control may not operate properly. In this situation, change the light source, readjust the angle of the display, or operate the remote control from a location closer to display's remote control sensor window.

Connecting the VGA input

I. Connect the VGA jack on the display to the VGA output jack on a computer using a D-Sub (15-pin) cable.
2. Connect the computer's audio output jack to the AUDIO IN jack on the display with a suitable audio cable.

Connecting the touch module

Connect the TOUCH (type B) jack on the display to the USB port of a computer using the supplied USB cable. The touch module of the display supports easy Plug-and-Play operation. There is no need to install additional drivers on the computer.

HDMI cable DP cable USB cable D-Sub (15-pin) cable Audio cable Computer

• Avoid blocking the touch screen frame (where sensors are located) when initiating the touch module.
• It is highly recommended that you connect the display to the PC or laptop directly. Avoid connecting the display to a face plate device which may cause failures in touch operations.
• If any ghost image occurs, please try to un-plug and then re-plug all USB cables. If the failure image still exists, use another USB type B to A cable.
• TOUCH B port must be connected with HDMI IN 3, DP, or VGA.

Connecting the digital inputs

I. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI input jack on the display using an HDMI cable.

1. To view images from this input, press on the remote control to switch to the respective input source.

USB 2.0 USB 2.0 USB 2.0 LAN TOUCH A GROUP A HDMIN 1 HDMIN 2 HDMIN 3 GROUP B DP TOUCHB HDMI cable DVD player Computer

• The applicable cable is not supplied and should be purchased separately.
• The display provides a selection for the dual-monitor mode.
• Touch A port must be connected with HDMI IN 1 or HDMI IN 2.

Connecting the video output

For computer:

I. Use HDMI cable to connect from HDMI OUT to the respective jacks of the devices.
2. Plug in power cord, and switch power on.
3. Press ⏻ on the remote control to turn on the display.

Illustration of a projector with a flat case and lens (no text or symbols)

USB 2.0 USB 2.0 USB 2.0 LAN TOUCH A GROUP A HDMI IN 1 HDMI IN 2 HDMI IN 3 GROUP B DP TOUCH B

HDMI cable

HDMI OUT

Connecting to serial port

Directly connect the computer to RS232 ports on the input/output terminals.

RS232 GROUP B VGA AUDIO IN MIC EARPHONE

RS-232C cable Computer

• The applicable cable is not supplied and should be purchased separately.
• This connection is applicable to straight-through RS-232C cable only.
• After using serial port line to connect central control equipment and machine, certain function of the machine can be controlled via central control equipment, such as: machine on/off, and adjustment of sound volume, etc.

Connecting power

Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch).

AC IN

Illustration of hands connecting a wall socket to a plug and cable (no text or symbols)

• The supplied power cord is suitable for use with 100-240V AC power only.
• The power cord and outlet illustrated may differ from the ones used in your region.
• Only use an appropriate power cord for your region. Never use a power cord which appears damaged or frayed, or change the plug type on the power cord.
• Be aware of the power loading when you use extension cords or multiple outlet power boards.
• There are no user serviceable parts in this display. Never unscrew or remove any covers. There are dangerous voltages inside the display. Turn off the power and unplug the power cord if you intend to move the display.
  • The illustration is for your reference only.

Basic operations

Turning the display on or off

I. Be sure to follow the instruction of Connecting power on page 17.
2. Before turning on the display, make sure the Power switch is set to ON. The system will enter standby mode.

AC IN Power Switch

• To turn on the display, press the Power button on the control panel or on the remote control.
• To turn off the display, press the Power button on the control panel or on the remote control. The system will automatically enter standby mode.

IR Receiver Power Button

The display's standby mode still consumes power. To completely cut off power supply, set the Power switch to OFF (O) and then disconnect the power cord from the power outlet.

Initial setup

After you have connected the display to the power, you are ready to power on the display. The first time you power on the display, you will be guided through a series of setup screens. Follow the on-screen instructions or the steps below to start up your display and complete the initial setup.

I. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment.
2. Tap Next on the screen to begin. Follow the on-screen instructions to set up the language, date and time, and network. Or your can skip some of these steps and complete the setup later.

OSD Setting

Under General, you can select a desired input source and adjust backlight. Refer to Input settings on page 33 for more information.

General Audio Network Device System Android source1 HDMI2 HDMI3 VGA DP OPS Eyecare HDMI out

Account Information

Three types of accounts are provided: Guest, Admin, and Multiple users.

Guest

It's for public use under Guest account. You are able to change the headshot, wallpaper, volume and brightness.

Admin

Log in as Admin. Under Personal settings, you can change the headshot, wallpaper, and password. You can also adjust volume, brightness, and set Auto logout.

Taipei Today 04:33 CO₂ Moderate Personal settings Thumbnail settings > Wallpaper settings > 10 50 Auto logout 60 minutes > Change password > 16:33 admin

Multiple users

To access your personal account, you have to ask the administrator to activate AMS service first and create your account through IAM service. Refer to User Management on page 22 for more information.

Logging in with NFC card

To log in with the NFC Card, make sure that you place the NFC Card directly on the NFC logo on the front panel. Now you can have access to NFC function.

Front view of a flat-screen computer monitor with no visible text or symbols on the screen or side.

• Contact BenQ dealer if you're interested in purchasing the NFC Card.
• Do not remove the NFC Card until you hear a beep sound and see a dialog window indicating the process is completed.

User Management

To add a new user, please contact your IT manager to create your account through BENQ IAM web service.

Creating a new account

I. As the administrator, log in and choose IAM.

BenQ Service Portal Your Service IAM IAM integrates the account managements in all of the X-Sign Easy Content Creation, Scheduling, Management AMS To enforce privacy protection while ensuring convenience. We provide IAM IAM integrates the account managements in all of the BenQ Business Services. You can use one account to login all of the BenQ Business Services. X-Sign Easy Content Creation, Scheduling, Management software/X-Sign Intuitive Solution to Create Wondrous Signage Content BenQ exclusive X-Sign cloud- based content management software makes it easy to create, schedule, and AMS To enforce privacy protection while ensuring convenience, BenQ IFPs feature Account Management System (AMSi) for multi- account management with NPC technology, which allows users to directly access PERSONAL system environment and

1. Click Create New Account to continue.

BenQ Identity and Access Management Account Management Role Management Agent Setting Service Account Management Create New Account Status Account ID Name 1. ✓ Active Wolverine Wolverine 2. ✓ Active Beast Beast 3. ✓ Active Phoenix Phoenix 4. ✓ Active Cyclops Cyclops

1. Fill in the following fields and click Submit to create a new account.

BenO Identity and Access Management Account Management Role Management Agent Setting Service X-mail Create New Account Account ID Password Confirm Password Name E-mail Company X-man Country United States Timezone (UTC-05.00) Eastern Time (US & Cans) Note within 150 characters Service Setting Enable Service Role ✓ X-Sign channel_manager ✓ Create a new file ✓ AMS coordinator ✓ Create a new file Submit Cancel

Switching input signals

To select an input signal, do either one of the following:

• Press or the remote control.
• Press the Menu button on the front panel.
• Drag the OSD menu up from the bottom-center of the screen.
• The users can enable the Eye Care and HDMI out function on the OSD menu.

General Audio Network Device System Android source1 HDMI2 HDMI3 VGA DP OPS Eyecare HDMI out

Eye Care solutions

Blue light with wavelengths under 455 nm could affect vision and age the eyes. Eye Care solution is designed for eyesight protection: the display provides proprietary eye-care technology with zero-flicker performance and ultra-low blue light emission, preventing eyestrain, eye fatigue and macular degeneration caused by extended sessions in front of a display. In addition, advanced anti-glare screen treatment minimizes distracting reflections and glare for optimal productivity and comfort.

Suggestions for long-term use of the display:

• Rest your eyes for 10 minutes after 30 minutes of continuous use.
• For every 20 minutes of display viewing, look into the distance for 20 seconds.
• When your eyes get sore and strained, close your eyes for a minute and then roll your eyes in all directions.

To activate the smart eye care solution:

• Enable the Eye Care function under General.
• Go to Device > Display > Eye care option.

Menu Description
Standard	Set as default value once Eye Care function is enabled.
On-body detection	Activate the PIR motion sensor to detect human body and trigger the eye care protection mechanism.
Auto brightness	Panel backlight will be adjusted automatically according to the ambient light.

Downloading software

BenQ may periodically release software updates that may add functions or applications associated with your display. To check if there is a software update available for your device or to obtain the software license key, please visit https://business-display.benq.com/en/findproduct/signage/software/partner-software/download.html. Then enter the serial number (can be found on the sticker attached on the back of the display) and click OK to access the Software download page.

Setting up the Internet connection

Your display must be connected to a network to conduct OTA updates or surf the Internet.

To find the MAC address in Android OS, please go to Setting > System > About > Status.

Network setting

On the home screen, go to Setting > System > About > Status. If there is no IP address shown, please connect the display to the ethernet cable.

Status IP address 192.168.31.199 Wired MAC address 84:e0:f4:a8:0f:65 Wi-Fi MAC address 02:00:00:00:00:00 Bluetooth address Unavailable Serial number 123456789

Wireless connection

You must use a wireless adapter in order to connect the display to the Internet wirelessly. Please contact your local dealer for more information on configuring the wireless connection.

I. Press 📋 on the remote control, or go to Network > WI-Fi.

General Audio Network Device System Ethernet WiFi Bluetooth On WiFi Hotspot NFC On Proxy

1. Insert the W-iFi dongle and the switcher will automatically change to ON. A list of available networks will show on the screen.

On 1.Free WiFi CHT WiFi Auto CHT WiFi(HSNet) Dakoeng DCA0_AP_2.4G DEMOROCM

1. Touch the network's name to connect to the network. The password is needed if it is your first time to use the network. Key in the password and press Connect. The device is now connected to the WLAN.

General Audio Network Device System Ethernet WiFi Bluetooth WLAN Hotspot NFC Proxy

• If you are connecting to a secured wireless network, enter the password for the wireless network access when prompted and tap Connect.
• For wireless connection, BenQ shipment does not include wireless dongles, therefore, you may purchase it separately via the local dealer.

Updating software

Whenever a new version of software is available, the system will automatically detect the update and will prompt you to download it every time you turn on the display. If you want to update the software, choose NETWORK UPDATE or USB UPDATE to continue the update. Or your can skip this step and update the software later.

Current version:201703222031 NETWORK UPDATE USB UPDATE

To manually update the software:

I. Go to System > About > System updates.

General Audio Network Device System Date Time Language & Input Startup & Shutdown EZ Floating tool On Certification Factory data reset About

1. If there is an update available, the system will begin updating.

• Software update process may take some time to complete.
• During the update process, do not turn off the device or disconnect the Internet connection. Any interruptions during the software update process may permanently damage your display.

Adjusting audio volume level

To adjust the audio volume level do either one of the following:

• Press V+ / on the remote control to adjust the volume.
• Press 🏻 on the front panel of the display.
• Go to Setting > Audio to adjust the volume. Refer to Audio settings on page 34 for more information.

Using the touch screen

You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 10/8/7/XP, Mac OS 10.11\~10.14, Chrome OS 58, and Android. The following table shows a list of gestures you can use on the touch screen.

• Ensure that you have installed the USB cable on the display to a computer.
• Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

OS functions Gesture actions
For Windows XP, Windows 7, Windows 8, and Windows 10
Click	Tap the screen once.
Double-click	Tap the screen twice.
Right-click	1. Press on the target.2. Hold and wait for a blue ring to appear.3. Release your finger.
Drag	Drag one finger left or right.

OS functions Gesture actions
For Windows 7, Windows 8, and Windows 10
Selection	Drag one finger left or right.
Pan up / Pan down / Back / Forward	Quickly drag your finger (Flick) in a desired direction.
Multi-touch functionsFor Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions
Right-click	1. Press on the target.2. Tap the screen with another finger.3. Release the second finger.
Scrolling	Drag one or two fingers up or down.[Y36X]
Zoom	Move two fingers apart or toward each other.
Supported by specific applications	• Move two fingers in opposing directions.• Use one finger to pivot around another.
Supported by specific applications	Tap two fingers simultaneously.The target should be the midpoint between the fingers.
For Windows XP and Windows 7
Wakeup from Windows sleep mode (S3)	Press and hold for 4 seconds.

Gesture Description
For Windows 8
	Press and hold to learnThis touch interaction causes detailed information or teaching visuals (for example, a tooltip or context menu) to be displayed without a commitment to an action. Anything displayed this way should not prevent users from panning if they begin sliding their finger.
	Tap for primary actionTapping on an element invokes its primary action, for instance launching an application or executing a command.Slide to panSlide is primarily used for panning interactions but can also be used for moving, drawing or writing. Slide can also be used to target small, densely packed elements by scrubbing (sliding the finger over related objects such as radio buttons).
	Swipe to select, command, and moveSliding the finger a short distance, perpendicular to the panning direction, selects objects in a list or grid (ListView and GridLayout controls). Display the AppBar with relevant commands when objects are selected.
	Pinch and stretch to zoomWhile the pinch and stretch gestures are commonly used for resizing, they also enable jumping to the beginning, end, or anywhere within content with Semantic Zoom. A SemanticZoom control provides a zoomed out view for showing groups of items and quick ways to dive back into them.
	Turn to rotateRotating with two or more fingers causes an object to rotate.

Important instructions for using the touch screen

Please clean the frame when there is sign of malfunction on the touch screen.

• Before you clean the screen, make sure the display is turned off, and unplug the power cord.
• Remove dust or dirt from the screen and the infrared plastic filter periodically. It is suggested using a small amount of alcohol to clean the infrared plastic filter.

- To avoid damage to the screen, never use any type of abrasive materials to wipe the screen.

- Use a neutral detergent to clean the touch screen. Avoid using detergents with erosive substance, such as banana oil or ammonia.

- Moisten a clean soft, lint-free cloth with a neutral detergent and then clean the touch screen.

- Do not spray a detergent on the screen surface or the body directly. It may result in a short circuit to the touch screen.

- Keep the touch screen out of direct sunlight or spotlights.

Diagram of a hand interacting with a rectangular panel, showing dashed arrows indicating rotation or movement (no text or symbols present)

Menu operations

One touch menu operation

Drag the OSD menu up from the bottom-center of the screen, as shown below, to enter the OSD menu.

Simple diagram with a red upward arrow inside a blank rectangular frame, no text or symbols present.

Settings menu

Input settings

Press 🎨 on the remote control, Menu on the front panel, or drag from the bottom middle to the center of the screen to enter the OSD menu.

General Audio Network Device System Android source1 HDMI2 HDMI3 VGA DP OPS Eyecare HDMI out

• Press ▲/▼/◄/► on the remote control and press OK to confirm, or directly click a desired input source.
• Press on the remote control or click a blank area outside the menu to exit the menu.
• You can enable the Eye Care function on the OSD menu. Eye Care switches the display low blue light mode and activates the flicker free function.
• When HDMI out is enabled, you can connect your IFP to an external display using an HDMI cable output. By doing so, you can project the IFP screen on the external display.
• Use the brightness bar to adjust the brightness for the display.

Audio settings

Go to Audio to enter the Audio menu.

General Audio Network Device System Mute Volume 10 Balance 50 Standard Meeting Class Movie

- Press ▲/▼/◄/► on the remote control and press OK to confirm or directly click an item.

- Press on the remote control or click a blank area outside the menu to exit the menu.

Menu Description
Volume Drag the knob to adjust the volume.
Balance Drag the knob to adjust the balance.
Sound Environment	Touch a preset sound environment. Options are Standard, Meeting, Class, or Movie.

- Directly swipe to enable or disable Mute.

Display settings

Leave the android system and connect to other input sources like VGA, HDMI, OPS. Then go to Display.

General Audio Display Picture Device 16.9 PTP Auto H Position V Position Clock Phase EDID 1.4 EDID 2.0

• Press ▲/▼/◄/► on the remote control and press OK to confirm or directly click an item.
• Press the remote control or click a blank area outside the menu to exit the menu.
• Press ◀ / ▶ on the remote control and press OK to adjust image.

Menu Description
Aspect ratio	Press ◀ / ▶ on the remote control or click an aspect ratio. Options are 16:9 or PTP. You can also select Auto to adjust the image.

- The display automatically enters energy saving mode when no one is detected within the sensor's range.

- The display automatically turns off when no one is detected within the sensor's range for a long period of time.

Adjust settings (VGA-only)

Use the H Position, V Position, Clock, and Phase functions to manually adjust the image.

Menu Description
H Position Press to move the screen to the left or right.
V Position	Press OK on the remote control or click the switch to lock or unlock the remote control IR sensor on the front panel of the display.

Picture settings

Leave the android system and connect to other input sources like VGA, HDMI, OPS. Then go to Picture.

General Audio Display Picture Device Standard Bright Soft Brightness level 50 Contrast 50 Cool Normal Warm

- Press ▲/▼/◄/► on the remote control and press OK to confirm or directly click an item.

- Press on the remote control or click a blank area outside the menu to exit the menu.

Menu Description
Picture Mode	Press ▲/▼/◄/► on the remote control or click a picture mode. Options are Standard, Bright, and Soft.
Color Temp.	Press ▲/▼/◄/► on the remote control or click a preset color temperature for the image. Options are Cool, Normal or Classroom.
Brightness level	Press ◀/► on the remote control or drag the knob to adjust the brightness.
Contrast	Press ◀/► on the remote control or drag the knob to adjust the contrast.

More settings

Advanced settings (Android system)

Go to Device > Advanced settings.

General Audio Network Device System Display Custom source Apps Storage Voice control Advanced settings Email accounts

Advanced settings Key lock IR lock Touch lock Pixel shift DCR Meeting mode

• Press ▲/▼/◄/► on the remote control and press OK to confirm or directly click an item.
• Press on the remote control or click a blank area outside the menu to exit the menu.

Menu Description
Key lock	Press OK on the remote control or click the switch to lock or unlock the buttons on the front panel of the display.
IR lock	Press OK on the remote control or click the switch to lock or unlock the remote control IR sensor on the front panel of the display.
Touch lock	Press OK on the remote control or click the switch to lock or unlock the screen.
Pixel shift	Press OK on the remote control or click the icon to set a pixel shift preventing from image retention.
DCR	Press OK on the remote control or click the switch to enable the function. This feature enhances image contrast for dark scenes.
Meeting mode	Press OK on the remote control or click the switch to enable the function. This feature enhances background noise reduction and speech recognition. It's suggested that you enable it while using conferencing application.

• If keypad, IR and touch are locked all at once, please follow the steps to unlock:
  -Press MENU + 'V+' + 'V+' + 'V-' on the remote control (before upgrading to FW v1.0.0.8).
  -Press on the remote control for five seconds (after upgrading to FW v1.0.0.8).

- For image retention, please see Notes on the LCD panel of this display on page 2 for more information.

Other input sources

Leave the android system and connect to other input sources like VGA, HDMI, OPS. Refer to Advanced settings (Android system) on page 37 for more information about Key lock, IR lock, Touch lock, Pixel shift, and DCR.

General Audio Display Picture Device Key lock IR lock Touch lock Pixel shift DCR

System settings

On the home screen, select Setting > System to enter system settings.

General Audio Network Device System Date & Time Language & Input Startup & Shutdown Floating tool On Certification Factory data reset About

- Press on the remote control or click a blank area outside the menu to exit the menu.

Options Description
Date & time Click to set date, time, and their formats in Android.
Language & input	Click to set Language, Keyboard & Input methods in Android.
Startup & Shutdown	Click to set the Startup channel, OPS startup option, Wake on Lan, and Power off reminder. Refer to Startup & Shutdown on page 42 for more information.
Floating tool	Click to open and close the floating tool. Refer to Floating Annotation Toolbar on page 46 for more information.
About Click to view system information in Android.

The amount of available storage space for the user varies according to the amount of pre-installed apps and images occupying the total storage space.

Proxy setting

- Go to Network > Proxy.

General Audio Network Device System Ethernet Wi-Fi Bluetooth WLAN T143_xiaomi_5G Off Hotspot NFC Proxy On

- Check the box of Proxy Switch to enable or disable the function.

Proxy Proxy Switch Enable / Disable Proxy Host The host name of your proxy service Port The port number of your Proxy service

- Enter the proxy host name.

Proxy Proxy Switch Receive/Disable Proxy Host The port Port the port Host CANCEL OK

- Enter the using channel.

Proxy Proxy Switch Enable / Enable Prove Host Port Pheport Port Resport Port 3128 CANCEL OK

Startup & Shutdown

- Go to System > Startup & Shutdown.

General Audio Network Device System Date & Time Language & Input Startup & Shutdown Floating tool On Certification Factory data reset About

- For Startup channel, you can choose Last channel or other sources.

Startup & Shutdown Startup channel Last channel OPS startup option Startup only through OPS startup option Wake on Lan Power off reminder Startup Shutdown PM3:21 AM0:00 Tue Sat Add task

Startup channel Last channel Android HDMI1 HDMI2 HDMI3 Add task CANCEL

- For OPS startup option, you can choose Startup only through OPS startup option or Startup through any channel.

Startup & Shutdown Startup channel Lead channel OPS startup option Startups only through OPS startup option Wake on Lan Power off reminders Add task OPS startup option Startup only through OPS startup option Startup through any channel CANCEL

- For Power off reminder, you can adjust startup and shutdown time. Schedules can be made by choosing the days of the week.

Startup 15 : 21 Save Cancel Startup channel Last round OPS start Startup SUN MCH TUE WED THU FR SAT

Android system interface

Note that this is a closed Android OS. Download and use of unauthorized apps on this system are not available.

Main interface

The display launches the Android main interface by default.

07:16 Tuesday, Oct 30 CO2 Moderate Message here iOS CockSupport Walker Titan Blaze Browser 07:16 admin

To navigate the Android main interface:

• Press 📊 on the remote control or Home button on the front panel to return to the main interface.
• Press 🎨 on the remote control or drag the OSD menu up from the bottom-center of the screen to enter the OSD menu to select an input.

Floating Annotation Toolbar

The Floating Annotation Toolbar is a convenient function that allows you to quickly write or create annotations on any screen that the display is showing. Under any input source or in the Android interface, touch and hold two fingers spaced about 20 – 50 mm apart on the screen for more than two seconds to launch the Floating Annotation Toolbar menu as shown below.

Circular icon with icons representing camera, printer, and file (no text or symbols)

Icon Function Description
	Close and Move Long press this button to drag and move the Floating Annotation Toolbar around. You can also click the button to close the floating toolbar and clear all the brushes.
	Annotate Click to switch the color of the brush. Color options are blue, red, green, and black.Palm eraser is provided for you to erase any contents on the display just with your palm while you are writing without switching to Eraser.
	Whiteboard Click to start EZWrite 5.0.
	Clear All Click to erase all annotations on the screen.You may also quickly erase any annotations made by wiping any writing or drawings on the touchscreen using a balled-up fist.
	File Folder Click to open the most recent file folder.
	Screenshot Click to take a screenshot of the screen.
	InstaQPrint	Click to start InstaQPrint.

CO2 Sensor

The concentration value of CO2 sensor may vary depending on the environment such as temperature, humidity, and placement (by windows or under air conditioning). This means that the CO2 sensor will always accurately measure the increments between ppm levels, but the baseline of the measurement may shift over time.

It is normal if the concentration value is slightly higher or lower than its original calibration.

The CO2 sensor has a self-correction mechanism to make the sensor more in line with the current installation environment, so that the value can be more accurate.

To start the calibration, please follow the directions.

11:23 Tuesday, Aug 21 CO₂ Low 11:23 admin

Auto calibration

To provide correction for the optimal CO2 concentration for the current environment, the calibration mechanism will collect the CO2 concentration value for 25 consecutive hours to meet the temperature and humidity of the current space.

During the automatic calibration, do not interrupt or turn off the power supply. Do not move the IFP and make sure that the device is in an environment with good ventilation, to ensure a better calibration result.

AMS file manager overview

- Tap to launch AMS. With this application, you can access your personalized workspace environment and settings and manage your files and accounts on any IFP that you have logged into.

07:16 Tuesday, Oct 30 CO2 Moderate Message here ARIS QuickSpace Veris Toler Baze Draven 07:16 admin

- While logging in, you will see four main parts, as described in the table below:

AMS Cloud Service Google Drive Dropbox Network Drive Local Device Internal USB sdb1 USB sda1 user chitest-02 2 Time (Latest) List View Tool 21 items 2017-12-07 16:19 1 0 item 2017-12-05 16:29 Desert.jpg 826 KB 2017-12-07 15:17 Koala.jpg 763 KB 2017-12-07 15:17 New Folder Delete Move Copy Rename Zip Details Search

Item Description

1. Source Selection • You can open files from the cloud storage services like Google Drive, Dropbox, or Samba.

- You can also open files from the local devices like Internal, My Folder, or connected USBs.

The icon next to Google Drive, Dropbox shows that the account is bound to AMS service.

1. Folder Path You can browse the file folder in this area.

2. Listing Files You can see a list of files from the storage device you select.

3. Operating Tab You can edit the files using the operating tabs here.

Regular users can only view their own files, while the local admin can view all users' files in the domain.

Multimedia files

Multimedia files such as images, audio files, and videos can be played by directly tapping on the file icon.

Image

Select an image file you want to show on the display and perform any of the functions shown on the screen.

Beng PUT COLLABORATION AND INSPIRATION AT YOUR FINGERTIPS

Icon Function
	Play the previous image.
	Play/pause the current playback.
	Play the next image.
	Magnify the current image.
	Shrink the current image.
	Rotate the current image counter-clockwise.
	Rotate the current image clockwise.
	Check image information.

Supported image format (maximum resolution)

Image Photo	Resolution(width x height)
JPEG Base-line 1920 x 1080
Progressive 1024 x 768
PNG Non-interlace 1920 x 1080
Interlace 1920 x 1080
BMP 15360 x 8640

Supported image format (max resolution):

• JPEG (4K x 4K)
• PNG (4K x 4K)
• BMP (4K × 4K)

Audio

Select an audio file you want to play and perform any of the functions shown on the screen.

Did not find lyrics!

Icon Function
	Play the previous audio file.
	Play/pause the current playback.
	Play the next audio file.
	Repeatedly play audio files in the playlist.
	Repeatedly play a single audio file in the playlist.
	Randomly play audio files in the playlist.
[ZWCS]	Check audio files in the playlist.
	Check audio information.

Supported audio format (Codec)

Audio Codec	Sample rate	Channel	Bit rate	Container
MPEG1/2 Layer1	16KHz~48KHz	Up to 2 32Kbps~448Kbps		MP3 (.mp3)AVI (avi)ASF (.asf)DivX (.divx)Matroska (.mkv,.mka)3GPP (.3gpp,.3gp)MP4 (.mp4,.mov, m4a)MPEGtransportstream (.ts, .trp,.tp)MPEG programstream (.DAT,.VOB, .MPG,.MPEG)FLV (.flv)WAV (.wav)
MPEG1/2 Layer2	16KHz~48KHz	Up to 2 8Kbps~384Kbps
MPEG1/2/2.5Layer3	8KHz~48KHz	Up to 2 8Kbps~320Kbps
AAC, HEAAC 8KHz~48KHz		Up to 5.1 AAC-LC:12kbps~576kbpsVI:6kbps~288kbpsV2:3kbps~144kbps		AAC (.aac)AVI (avi)Matroska (.mkv,.mka)DivX (.divx)3GPP (.3gpp,.3gp)MP4 (.mp4,.mov, m4a)MPEGtransportstream (.ts, .trp,.tp)MPEG programstream (.DAT,.VOB, .MPG,.MPEG)FLV (.flv)RM (.rm, .rmvb,.ra)WAV (.wav)
WMA 8KHz~	48KHz	Up to 2 128	bps~320Kbps ASF (.wma, .wmv, .asf)AVI (avi)Matroska (.mkv, .mka)WAV (.wav)*WMA7,WMA8,WMA 9Standard
WMA 10 Pro M0 8	KHz~48KHz	Up to 2 <19	2kbps ASF (.wma,	.wmv, .asf)AVI (avi)Matroska (.mkv, .mka)WAV (.wav)
WMA 10 Pro M1 8	KHz~48KHz	Up to 5.1 <	384kbps
WMA 10 Pro M2 8	KHz~96KHz	Up to 5.1 <	768kbps
VORBIS Up to 48K	Hz Up to 2 Matroska (.mkv,			.mka)WebM (.webm)3GPP (.3gpp, .3gp)MP4 (.mp4, .mov, .m4a)*Supports stereo decoding only
DTS Up to 48KHz	Up to 5.1 < 1.5 Mbps		(Pure DTS core)	MPEG transport stream (.ts, .trp, .tp)MPEG program stream (.DAT, .VOB, .MPG, .MPEG)WAV (.wav)Matroska (.mkv, .mka)
LPCM 8KHz~	48KHz	Mono, Stereo, 5.1	64Kbps~1.5Mbps	WAV (.wav)AVI (avi)Matroska (.mkv,.mka)3GPP (.3gpp,.3gp)MP4 (.mp4,.mov, .m4a)MPEG transport stream (.ts, .trp,.tp)MPEG program stream (.DAT,.VOB, .MPG,.MPEG)
IMA-ADPCM MS-ADPCM	8KHz~48KHz	Up to 2 32Kbps~384Kbps		WAV (.wav)AVI (avi)Matroska (.mkv,.mka)3GPP (.3gpp,.3gp)MP4 (.mp4,.mov, .m4a)
G711 A/mu-law 8KHz	164Kbps
LBR (cook) 8KHz	11.025KHz,22.05KHz,44.1KHz	Up to 5.1 6Kbps~128Kbps Matroska (.mkv,.mka)RM (.rm, .rmvb,.ra)
FLAC 8KHz~	96KHz	Up to 7.1 <	1.6Mbps Matroska (.mkv,.mka)
DRA	8KHz~96KHz	Up to 7.1 <	6Mbps	MPEG transport stream (.ts, .trp)

Video

Select a video file you want to play on the display and perform any of the functions shown on the screen.

Street photo with visible store signboards and a person standing on a wooden path in a forested area

Icon Function
	Play the previous video file.
	Fast rewind the current video.
	Play/pause the current playback.
	Fast forward the current video.
	Play the next audio file.
	Check video files in the playlist.
	Check video information.
	Adjust the video settings.

Supported video format (Codec) Up to 4K resolution

Video Codec	Resolution Bit rate Profile Container
VP9 4096x2160@60fps 100Mbps .Profile 0, (420,8bit).Profile 2, (420,10bit)				MKV (.mkv)WebM (.webm)
Video Codec	Resolution	Bit rate	Profile	Container
HEVC/H.265	4096x2160@60fps 100	Mbps Main/M	Main10Profile, HighTier@Level 5.1	MP4 (.mp4,.mov)3GPP (.3gpp,.3gp)MPEGtransportstream (.ts, .trp,.tp)MKV (.mkv)
MPEGI/2 1080	P@30fps 40Mbps MP@HL MPEG program			stream (.DAT,.VOB, .MPG,.MPEG)MPEGtransportstream (.ts, .trp,.tp)MP4 (.mp4,.mov)3GPP (.3gpp,.3gp)AVI (avi)MKV (.mkv)
MPEG4 1080P	@30fps 40Mbps Simple Profile		AdvancedSimpleProfile@Level 5GMC is notsupported	MP4 (.mp4,.mov)3GPP (.3gpp,.3gp)AVI (avi)MKV (.mkv)
DivX 3.11,DivX 4.12,DivX 5.x,DivX 6, XviD	1080P@30fps 40Mbps DivX (.divx)			MP4 (.mp4,.mov)AVI (avi)MKV (.mkv)
SorensonH.263	1080P@30fps 40Mbps FLV (.flv)			AVI (avi)
H.263 1080P@30fps 40Mbps FLV (.flv)				MP4 (.mp4, .mov)3GPP (.3gpp, .3gp)AVI (avi)MKV (.mkv)
H.264 1080Px2@30fps1080P@60fps		62.5Mbps M	Main ProfileHighProfile@Level4.2	FLV (.flv)MP4 (.mp4, .mov)3GPP (.3gpp, .3gp)MPEGtransportstream (.ts, .trp, .tp)ASF (.asf)WMV (.wmv)AVI (avi)MKV (.mkv)
MVC 1080P@30fps 62.5Mbps MPEG				transportstream (.ts, .trp, .tp)
AVS 1080P@60fps 50Mbps Jizhun			profile@Level6.0	3GPP (.3gpp, .3gp)MP4 (.mp4, .mov)MPEGtransportstream (.ts, .trp, .tp)
AVS+ 1080P@60fps 60Mbps Broadcasting			profile@Level6.0.1.08.60	3GPP (.3gpp, .3gp)MP4 (.mp4, .mov)MPEGtransportstream (.ts, .trp, .tp)
WMV3 1080P	@30fps 40Mbps ASF (.asf)			AVI (avi)MKV (.mkv)WMV (.wmv)
VCI 1080P@	30fps 40Mbps Advanced		Profile@Level 3Simple ProfileMain Profile	MPEGtransportstream (.ts, .trp,.tp)ASF (.asf)WMV (.wmv)AVI (avi)MKV (.mkv)
Motion JPEG	1280x720@30fps 40Mbps AVI (.avi)			3GPP (.3gpp,.3gp)MP4 (.mp4,.mov)MKV (.mkv)
VP8 1920x1080	@30fps 20Mbps MKV (.mkv)			WebM (.webm)
RV30/RV40 10	80P@60fps 40Mbps RM (.rm, .rmvb)			MKV (.mkv)

Browser

When connected to a network, click on the browser icon to surf the Internet. Click on the symbol X in the upper left corner to close it.

Refer to Settings menu on page 33 for details.

APPS

04:31 05/21 Thursday Time: Today 04:31 CO2 Moderate Apps Widgets ANG BenQ Suggest... RNBIEN Calendar Clock Easy Voice R. Email EZWnteLO InstaPrint InstaStore LocalRAM NFC Scanner SensorTest1 Setting MPS Office Welcome 16:31 admin

Tap the desired app to launch the app.

BenQ Suggests

Tap 📋 to launch BenQ Suggests. With this application, you can view apps suggested by BenQ for download.

Education 7TH GRADE 7th Grade Ma... Bingo for Ki... Fifth Grade... First Grade... Fourth Grade... Maths Tutor Preschool an... Preschool an... Second Grade... Seesaw Sixth Grade... Third Grade... WPS

Tap the category on the left panel to browse the suggested apps. Tap an app from the selected category to view a basic description of the app.

Function Description
Search (♀)	Tap to search for an app.
Education (♂)	Tap to show the suggested apps in the Education category.
Corporation (☐)	Tap to show the suggested apps in the Corporation category.
Exit (←)	Tap to close BenQ Suggests.

InstaQShare

Tap 📋 to launch InstaQShare. With this application, you can mirror the display's screen on your smartphone or tablet for hands-on annotation, mirror the screen of your smartphone or tablet on the display, or transform your smartphone or tablet into a remote control for the display.

Before launching the application, make sure your display is properly connected to Internet.

Wireless Display Download App "InstaQShare" Guide Connect to the same local area network with IFP IFP IP address: 192.168.32.58 Open App "InstaQShare" Select "RP6501K" or Scan QRcode RP6501K: 000000 × Close

To use InstaQShare:

I. Make sure your mobile device (such as smartphone or tablet) and the display are connected to the same network.
2. Scan the QR code to download and install the InstaQShare app on your mobile device.
3. Open the InstaQShare app on your mobile device, and then click the InstaQShare ID name that you want to connect to.
4. Enter the password shown on the upper right corner of the display.
5. Once the mobile device has successfully connected to the display, a confirmation message will appear on the display. Tap Allow on the display to confirm the connection.

1. Once connected you can:

- Mirror the display's screen on your mobile device, by tapping Screen Mirroring on your mobile device.

- Mirror the device's screen on the display, by tapping on your mobile device.

- Mirror the display's screen on your mobile device, by tapping Screen Mirroring on your mobile device. - Mirror the device's screen on the display, by tapping on your mobile device.

- Operate the display by using your mobile device as a remote control.

Once connected, any operations on the display or mobile device will also show up on your mobile device and display.

You can also tap Setting (⚙️) in the lower right corner of the display to modify the settings for InstaQShare, such as the InstaQShare ID name, password, or mirroring confirmation message.

InstaQShare Settings Device Name: InstaQShare-3486 Connect Code: 290622 Connect Code Window: Allow Touch From Mobile: Confirm Before Mirroring: Back

InstaQPrint

Tap to launch InstaQPrint. With this application, you can print a file or website image using a Wi-Fi or remote printer.

• Before launching the application, make sure your display is properly connected to Internet.
• For the list of supported printers, see https://printhand.com/list_of_supported_printers.php.

Manage Printers Files Gallery Web Pages Google Drive Box Dropbox OneDrive Evemote InstaQPrint. One-stop mobile printing solution. Easy!

I. Tap the option on the left panel and browse and select the desired file, photo, page, or image you want to print.

1. Tap Manage Printers to choose which printer that you want to use.

2. To select a printer:

3. Tap an option from the list of available printers on the left panel.

4. Tap Scan for Wi-Fi Printers to search for printers automatically.
5. Tap Manual Setup to add a new printer manually.

Manage Printers Nearby Printers Nearby Wi-Fi Printers Nearby Wi-Fi Scanners Nearby Bluetooth Printers Windows Shared Printers USB Printers Remote Printers Google Cloud Printers Remote Printers Printer Setup Wizard Scan for Wi-Fi Printers Manual Setup InstaQPrint Printer Name Protocol RAW IP Address Port Number 9100 Queue CANCEL OK

WPS Office

Tap 📃 to launch WPS Office. With this application, you can open document files including PDFs as well as Microsoft Word, PowerPoint and Excel documents.

WPS Office Recent Starred Open All Documents Location + Add Pad 7.96 USB Card 721.1MB USB Card(sda1) 961.5MB Dropbox Common My Documents

To edit a file with WPS Office:

I. Tap Open (☐) on the left panel to browse and open a file located in either the display's internal memory, an external storage device, or cloud storage.

1. Tap the function menu on the top panel to access the file format's various functions.

The description below is for a Powerpoint file, the function menus for other file formats will vary.

Double tap to add title Double tap to add subtitle

Function Description

File Tap to open, save, share, print, and manage your presentations.
View Tap to change or edit the presentation views.
Play Tap to start or set up a slide show.
Edit Tap to edit the content or format of the slides.
Insert Tap to insert tables, pictures, charts, comments, video, or audio.
Transitions Tap to apply or adjust the timing of a transition.
Pen Tap to write, draw, paint or sketch to the slides.
Play ( ▷ )	Tap to start a slide show.
Save As ( □ )	Tap to save the presentation file on either the display's internal memory, an external storage device, or cloud storage.
Undo ( ↩ )	Tap to undo an action.
Redo ( ↕ )	Tap to redo the last action.
Close ( ✗ )	Tap to close the presentation file.
Back ( ← )	Tap to return to the previous page.
Next ( → )	Tap to go to the next page.
Exit ( ← )	Tap to exit WPS Office.

Supported Office versions and file formats

Supported Office versions: 97 / 2000 / XP / 2003 / 2007 / 2010 / 2013 / 2016

Supported Office software formats:

Office Software Supported File Formats

Word wps / wpt / doc / docx / dot / dotx / txt / log / irc / c / cpp / h / asm / s / java / asp / bat / bas / prg / cmd

Excel et / ett / xls / xlsx / xlt / xltx / csv / xlsm / xltm

PowerPoint ppt / pptx

Email

- Tap to launch Email.

• To use Email, set up an account first. Type your Email address and click NEXT.

Account setup Email account You can set up your account in just a few steps Email address ____ MANUAL SETUP: NEXT >

• After you've signed up, you will receive a verification email.
• After you respond to the Email verification, you can begin writing email.

Compose From [e-mail] To Subject Compose email

Side Tool Bar

Side Tool Bar gives you access to a number of tools to help you work with your display.

07:16 Tuesday, Oct 30 CO2 Moderate Message here AVS QuickSupport Lambda Tullet Blue Browser 07:16 admin

Function Description

Home		Tap to return to Home interface.
Return		Tap to return to previous operation interface.
SwitchQ		Tap to switch tasks between recent apps and input sources.
EZWrite 5.0		Tap to enter EZWrite 5.0 software.
Connection		Tap to enter Connection to select the input source.

Blizz

Blizz is a video-conferencing app that is installed in the display by default. It allows you to conveniently conduct video conference meetings with any other Blizz users.

Meeting Online Meeting Contacts Chat Settings Feedback blizz® What do you want to do? START Enter meeting ID ISBN My meeting ID

I. On the home screen, select Apps >Blizz (b)
2. Select Sign In if you want to create a new meeting, select Join a Meeting if you want to join an already created meeting.

• After signing in, create a meeting ID which will be the meeting ID other users will enter to join the meeting.
• If joining a meeting, enter the meeting ID provided by the creator of the meeting in the Join a Meeting page.

Saffi

How to start using Saffi – BenQ Voice Assistant

The BenQ Interactive Flat Panel offers an extra level of flexibility for device control through Voice Assistant. Voice Assistant lets users control the flow of meetings by allowing them to start timers or search the Internet from anywhere in the room.

Already enable AMS service but did not bind your Amazon account to it

If you already enable Multi Account Mode and AMS service and you have not yet bind your Amazon account to it, please follow the below steps:

I. Access AMS website to link the account with Amazon. For more detail on how to link the account under AMS, please refer to AMS user manual.

BenQ AMS BEND Management User Management NFC Management Equipment Management Individual Personal Settings Cloud Storage Google Drive Lockout Dropbox Lockout OneDrive Lockout Saffi - Voice Assistant Alexa Locked Network Drive (0 drives connected) URLINK URLINK URLINK

1. Press the Voice command key to activate Saffi.

POINTTA OK V+ V- FREEZ BLANC BenQ

1. The screen will show the privacy agreement. Select AGREE AND NEXT to proceed.

Privacy Agreement In order to protect your rights, please read and agree to the new Terms of Service and Privacy Policy. BenQ Voice Assistant Terms and Conditions This Terms and Conditions ("Terms and Conditions", "Agreement") between BenQ Voice Assistant ("BenQ Voice Assistant", "we") and you ("you", "your") governs your access to, and use of the BenQ Voice Assistant service as an online application under Amazon Voice Service and Alexa Skills framework, with devices connected to the Internet (the "Service"). By completing the registration process, you agree to be bound by this Agreement when signing up for and use of BenQ Voice Assistant service, and your email address of Amazon account will be stored and used to identify the device and cloud service communication. BenQ Voice Assistant may modify this Agreement, amplify them, and/or modify the prices, as well as discontinue or change the services offered. If BenQ Voice Assistant changes these terms, we will post a change notice on the service and we may send registered members an email notice of the change. Your use of Service shall constitute your complete acceptance of the new Terms and Conditions. BACK AGREE AND NEXT SHIP

1. It will then show the instruction for the setup. Follow the instruction on the screen to complete the setup.

Saffi, your assistant for BenQ smart devices 1 2 3 4 Saffi the voice assistant from BenQ, is one of the Amazon skills. Saffi helps to control your BenQ smart devices by voice commands with Amazon Echo series products. Convenient and fun just by your speaking!

1. Download and install Alexa app on your phone. Search Saffi and enable it.

Enable Saffi Skill 1 2 3 4 Download and install Alexa app on your phone, open Alexa app and go to skill page to search Saffi. Press "Enable" button and follow the steps to enable Saffi skill to your account. Note: Please make sure Saffi is enabled to your account on your phone app, and then go to next step of this wizard on this device.

1. The setup is completed. Press the Voice command key and speak the commands to start using Saffi.

1 2 3 4 Saffi is Ready! Saffi is ready for your commands. Press "SETUP COMPLETE" button to learn how Saffi helps you. SETUP COMPLETE

Product information
Specifications

Item		Specifications
		RP6501K / RP7501K / RP8601K
LCD panel	Light source DLED
	Panel size	RP6501K: 65"
		RP7501K: 75"
		RP8601K: 86"
	Pixel pitch (mm)	RP6501K: 0.50 (H) x 0.37 (V)
		RP7501K: 0.43 (H) x 0.43 (V)
		RP8601K: 0.49 (H) x 0.49 (V)
	Native resolution (pixels)	3840 x 2160
	Brightness (cd/m2)(typical)	RP6501K: 450 (typ)
		RP7501K: 350 (typ)
		RP8601K: 400 (typ)
	Contrast ratio (typical) 1200:1
	Response time (ms)(typical)	RP6501K: 6 (typ)
		RP7501K/RP8601K: 8 (typ)
	Panel Bit Dithering 10 bit
Touch	Technology IR
	Touch Method Finger & Stylus
	Resolution 32767 x 32767
	Capacity	20 points (HW spec)/ 10 points (Android)(varies from operating systems and applications)
	Accuracy +/- 1mm over 90% of touchable area
	Touch Output x 2
	Operating System/ Touch Driver Free	Win 7, Win 8/8.1, Win 10 / Mac OS X10.11~10.14 /Chrome OS 58 / Ubuntu 16.04 / Fedora 28 /OpenSuse 15 / Android kernel version 3.10 orabove (touch function varies from releases)
Panel glass	Tempered glass AG 80 Coating
	Thickness (mm) 4
Input	Computer VGA IN x 1
	Video HDMI IN 2.0 x 3, HDMI OUT (4K support) x 1
	Audio	Line-in (3.5 mm jack) x 1 (same port as Audio input)
	USB	USB 2.0 x 5 (for voltage support and playback),USB 3.0 from OPS x1
	Control	RS-232 x 1
	TV Tuner	NO
Output	Computer NO
	Video NO
	Audio Earphone out X1
	External speaker out (L/R)	NO
Audio	Audio W (Amp) 16W x 2
	Build-In MIC Array Mic (30-16kHz, -30~-70dB)
Power	Supply 100 - 240V AC, 50 - 60 Hz
	Consumption Max.	RP6501K: 186W
		RP7501K: 341W
		RP8601K: 383W
	Consumption Standby ≤0.5W
Environment	Operating Temperature	0 - 40°C
	Operating Humidity 20 - 80% (without condensation)
	Storage Temperature	-10 - 60°C
	Storage Humidity 10 - 90% (without condensation)
	Display Orientation Landscape Only
Mechanical	Weight (kg)	RP6501K: 50.0kg/62.0kg
		RP7501K: 66.3kg/78.8kg
		RP8601K: 85.5kg/98.0kg
		(Without / With Packing)
	Dimensions (W x H x D) (mm)	RP6501K: 1521.1 x 967.1 x 136.1
		RP7501K: 1747.4 x 1095.9 x 133.9
		RP8601K: 2000.6 x 1241.6 x 141.9
	Bezel Dimension - T/B/L/R (mm)	31.6/98.0/31.6/31.6
Feature	Image setting YES
	Source/Volume Control	YES
	Sharpness enhancement	YES
	Anti image retention	YES
	Motion sensor	YES
	Ambient light sensor	YES
	10-bit color processing	YES
	Customized Classroom Mode	YES
	Blank screen	YES

Item RP6501K / RP7501K / RP8601K
System	CPU A53 x 4, 1.5GHz
	System Memory 2GB
	Storage 32GB
	OS Android 6.0

This Android 6.0 operating system is not standard Android, so access to Google Play™ is not available. APK cannot be installed in the default location unless given permission by the management units. Contact your BenQ dealer for the required support for management permission. Without management permission, installing function won't work. There is no guarantee that the self-installed APK can function normally.

Dimensions (RP6501K)

Unit: mm

Dimensions (RP7501K)

Unit: mm

Dimensions (RP8601K)

Unit: mm

Supported input signal resolution

Resolution	Input source
	VGA EDID 1.4 EDID 2.0
640 x 480 @ 60Hz		○	○
640 x 480 @ 70Hz
720 x 480 @ 60Hz		○
720 x 576 @ 60Hz			○
800 x 600 @ 60Hz
800 x 600 @ 75Hz
1024 x 768 @ 60Hz	○
1024 x 768 @ 75Hz
1152 x 864 @ 60Hz	○	○	○
1280 x 720 @ 50Hz			○
1280 x 768 @ 60Hz
1280 x 800 @ 60Hz	○		○
1280 x 960 @ 60Hz	○	○	○
1280 x 1024 @ 60Hz	○	○	○
1360 x 768 @ 60Hz	○
1366 x 768 @ 60Hz
1440 x 900 @ 60Hz	○	○	○
1600 x 900 @ 60Hz	○	○	○
1680 x 1050 @ 60Hz	○	○	○
1920 x 1080 @ 30Hz		○	○
1920 x 1080 @ 50Hz		○	○
1920 x 1080 @ 60Hz	○	○	○
3840 x 2160 @ 30Hz		○	○
3840 x 2160 @ 50Hz			○
3840 x 2160 @ 60Hz			○
NTSC-M
NTSC-J
PAL-BDGHI
480i (60Hz)		○	○
480p (60Hz)		○	○
576i (50Hz)		○	○
576p (50Hz)		○	○
720p (25Hz)
720p (30Hz)
720p (50Hz)		○	○
720p (60Hz)		○	○
1080i (50Hz)		○	○
1080i (60Hz)		○	○
1080p (24Hz)		○	○
1080p (25Hz)
1080p (30Hz)		○	○
1080p (50Hz)		○	○
1080p (60Hz)		○	○

• O: supported
• Vacant: not supported
- Display Port/HDMI timing table should follow EDID1.4 or EDID2.0.

Troubleshooting

Problem Solution
No picture Check the following:Is the display turned on? Check the power indicator of the display.Is the signal source device turned on? Turn on the device and try again.Are there any loose cable connections? Make sure that all cables are connected firmly.Have you chosen an unsupported output resolution on the computer? Refer to Supported input signal resolution on page 76 to select a supported resolution and try again.Have you chosen an unsupported output resolution on the DVD or Blu-ray disc player? Refer to Supported input signal resolution on page 76 to select a supported resolution and try again.
No sound Check the following:Have you turned on the mute function on the display or the input source device? Turn off the mute function or increase the audio volume level and try again.Are there any loose cable connections? Make sure that all cables are connected firmly.
The computer input image looks strange	Have you chosen an unsupported output resolution on the computer? Refer to Supported input signal resolution on page 76 to select a supported resolution and try again.Use the Auto function (VGA only) to let the display automatically optimize the display of computer image.If the result of the Auto function is not satisfactory, use the Phase, H Position and V Position functions to manually adjust the image.
The control panel buttons do not work	Have you locked the control panel buttons? Unlock the buttons and try again.
The remote control does not work	Have you locked the remote control function? Unlock the function and try again.Check for incorrect battery orientation.Check for dead batteries.Check your distance and angle from the display.Check whether remote control is properly being pointed at the display's remote control sensor window.Check for any obstacle between the remote control and the remote control sensor window.Check that the remote control sensor window is not under strong fluorescent lighting, or in direct sunlight.Check for any devices (computer or personal digital assistant, PDA) nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the display. Turn off the infrared function of these devices.
Remote control failure • Check whether there are other objects between remote control and television remote control receiving window, thus leading to failure of remote control.Check whether the battery electrode in the remote control is correct.Check whether remote control needs to replace battery.
Machine automatically shutdown	Whether set sleep or not.Check whether there is sudden power outage.Check whether there is no signal automatic shutdown.
Signal out of range • Check whether display is set correctly.Check whether resolution is the best resolution.Adjust line and field synchronization in menu.
Background has vertical lines or streaks	Select automatic correction in menu.Adjust clock and phase position in menu.
Image lack of color, color is incorrect	Check whether VGA is not well connected or has quality problem.Adjust chromaticity and brightness or contrast in menu.
Display format that is not supported.	Select automatic correction in menu.Adjust clock and phase position in menu.
Touch function invalid • Check whether touch driver is installed and started.Check whether the size of article touched is comparable with finger.
Touch positioning not correct	Check whether driver is properly installed and make correction.Check whether touch pen is facing the screen.
No picture and no sound	Check whether the machine is started state.Check whether signal wire is well plugged, whether INPUT is corresponding to it.If in internal computer mode, check whether internal computer is started.
With horizontal or vertical stripes or image dithering	Check whether signal wire is well connected.Check whether other electronic equipment or power tools are placed around the machine.
No color, color is weak or image is weak	Adjust chromaticity and brightness or contrast in menu.Check whether signal wire is well connected.
With image but without sound	Check whether mute button is pressed for mute.Press VOL+/VOL- to adjust volume.Check whether audio line is connected correctly.
Only one speaker has sound	Adjust sound balance in menu.Check whether computer sound control panel only sets up one sound channel.Check whether audio line is connected correctly.
VGA output without sound	Check whether connect external device with headphone cable.

Accessibility Requirements for Rehabilitation Act of 1973, Section 508

BenQ's commitment to accessible products allows us to support government in making accessible technology choices. BenQ's displays are compliant with Section 508 guidelines by including the assistive features as below:

• BenQ's displays have colored "Power" indicators. Refer to the user manual for color definitions. While the display is in standby or sleep mode for wake-up function, it uses less than two watts of electricity.
• BenQ's displays have a variety of settings of pre-programmed flicker-free timing to make the screen shown on the display readily accessible. The default timing setting is automatically turned on every time the displays is powered up, and thus reduces the hassle of user intervention.
• BenQ's displays have options for brightness and contrast adjustments that text and images could be displayed differently to meet the demands of the visually impaired. Other similar adjustments are also available by using the On-Screen Display (OSD) controls on the products.
• BenQ's displays include user-selectable color controls, such as color temperature selections ( IFP: 5500K, 9300K, 12000K, DS: 6500K, 9300K, 12000K), with a wide range of contrast levels.
• BenQ's multimedia displays usually have one or two speakers for audio performance which allow users (including hearing impaired) to interact with the computer systems connected. Speaker controls are typically located on the front-panel.
• Firmware of BenQ's displays contain unique product information that helps computer systems to identify BenQ products and activate their Plug-and-Play function when connected.
• All BenQ's displays are compatible with the PC99 standard. For example, connectors are colorcoded to help users easily connecting products to computer systems correctly.
• Some models of BenQ's displays contain additional USB ports for connection to more devices such as a special headphone to assist the hearing impaired.
• All BenQ displays come with user manuals, which are available on the BenQ's web site (www.BenQ.com). Other types of documents may be available upon requests.
• BenQ's customer service provides answers and assistance to all our customers through phone calls, facsimiles, e-mails, or web sites.