DW1254P - Dishwasher Montpellier - Free user manual and instructions

USER MANUAL DW1254P Montpellier

Installation and Operating Instructions

Black-and-white photo of kitchen utensils and plates in a retail store, no visible text or symbols

Freestanding Dishwasher

DW1254P/S/K

Thank you for choosing this Montpellier Freestanding Dishwasher.

Our Freestanding Dishwasher has been designed to provide you with the best combination of style, reliability and performance to give you years of trouble-free use.

You may be familiar with a similar product, but please take time to read these instructions carefully before installing or using your Freestanding Dishwasher to ensure you get the most from your purchase.

We recommend that you keep this manual in a safe place for future reference.

2 YEAR GUARANTEE — PARTS & LABOUR— ACROSS ALL OUR MODELS Montpellier www.montpellier-appliances.com

Your Freestanding Dishwasher is covered by a comprehensive two year Parts & Labour Guarantee. In the unlikely event that you experience a problem with your Dishwasher, you can rest assured that you are fully protected against the cost of repairs for the first 24 months. Please note that any claim must be accompanied by the model reference number, serial number and proof of purchase.

To activate your guarantee, you will need your product serial number. This can be found on the rear of the machine.

There are two ways to register your Guarantee:

• Online: Visit the Support page on our website and complete the online Product Registration form. www.montpellier-appliances.com
• By Post: Simply detach and fill in the form provided, attach a stamp and send it in the post. Don't forget to include your e-mail address so that we can send confirmation through to you.

Note: We are unable to take registrations over the phone.

Description of Appliance:

1 2 3 4 5 6 7 8 9 10 11 12

1. Worktop
2. Upper Basket with Racks
3. Upper Spray Arm
4. Lower Basket
5. Lower Spray Arms

6. Filters

7. Rating Plate

8. Control Panel
9. Detergent & Rinse-Aid Dispenser
10. Cutlery Basket
11. Salt Dispenser
12. Upper Basket Track Latch

Contents

Section 1 : Installation

Section 2: Safety Advice

Section 3: Operating The Appliance

Section 4: Maintenance & Error Codes

Section 5: Troubleshooting & Points of Contact

Section 1. Installation

Position the appliance in a dry, well ventilated room with a solid level floor. The room temperature must not fall below +5° or rise above +35°.

This appliance is fitted with adjustable feet so that you can ensure it is sitting level. Adjust the feet by turning left or right until the appliance is level.

The adjustable feet must never be removed.

Plug the 3pin moulded plug into a nearby 13amp plug socket. Always make sure If you have installed this appliance underneath a work surface the plug socket should have a fused switch located above the work surface so that you can easily switch the appliance on or off.

You are advised to turn the power off at the plug socket when you have finished using your appliance.

Before using the appliance for the first time, you must set the water softener, add salt, add rinse aid and add detergent.

Your plumber will connect the water hose (supplied) to the water inlet connection at the rear of the appliance and to an adjacent cold water supply. It is your responsibility to ensure that the supplied washers have been used and that both connections are water tight.

Ensure water pressure is within the range specified on the Rating Label. Your plumber will connect the water drain pipe to an adjacent sink (see Pic.1 below) Ensure that the water hose and water drain pipe are not kinked when the appliance is pushed into place. If either of these pipes is kinked the appliance will not operate correctly.

Ensure that the appliance is not standing on the power cable or hoses.

Do not use the water inlet hose of your old machine. Use the new water inlet hose and connect the hose directly to the water inlet tap. The pressure supplied by the tap should be a minimum of 0.03 Mpa and at a maximum of 1 Mpa. If the water pressure is above 1 Mpa, a pressure relief valve should be fitted.

After the connections are made, the tap should be turned on fully and checked that it is water tight. You should always turn off the water inlet tap after a wash programme is finished.

Note: An Aquastop water hose is used in some models. In such circumstances, heavy tension will exist. Do not cut the Aquastop water hose and do not let it get folded or twisted.

Fitting Your Machine Under Countertop

If you wish to fit your machine under countertop you must ensure you have enough space and the required wiring/plumbing to do so. If you are sure that the space under countertop is sufficient, remove the worktop by removing the screws located at the rear of the machine and then push the front panel 1cm from the front towards the rear and lift. Adjust the machines feet according to the slope of the floor and push your machine into place without letting the hoses get crushed or bent.

1 850 820 97 50° 465° 570 598 598 ② MIN. 570 MIN. 600 ④ ③

Water Outlet Hose

The drain hose can be connected either directly to the water drain hole or to the sink outlet spigot. The hose connection should be at a minimum of 50cm and at a maximum of 110~cm from the floor.

Please note that a drain hose longer than 4m must not be used as it may prevent the appliance from washing correctly.

0.5-1.1 m X

max 110cm min 50cm min 4cm

Section 2. Safety Advice

- This appliance is manufactured and intended for DOMESTIC use only. Any guarantee offered with the appliance is not valid for any installation in a commercial environment.

This appliance MUST BE EARTHED!

- Never try and disconnect the power by pulling the supply cable – hold the plug firmly and pull it out of the socket.

- Never touch the plug or power cable with wet hands.

- Check the power cable periodically for signs of damage and ensure that it is not trapped underneath the appliance. If the cable is damaged, turn off the power at the socket and arrange for a qualified electrician to replace the cable.

- Never remove the power cable, open the appliance cabinet or try to modify the appliance in any way. All service work must be carried out by a qualified electrician.

- The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

- Ensure that the appliance is sited well away from other heat sources, i.e. open fires, boilers etc and in a dry, well ventilated room. The temperature must not fall below +5° or rise above +35°.

- Do not sit on the appliance or stand on the open door – the appliance could tip forwards.

- Keep children away from detergent and rinse aid, keep children away from the open door of the dishwasher, there could still be some detergent left inside.

- This appliance is not a toy – ensure that children are supervised at all times whilst in the vicinity of this appliance.

Take care when loading the baskets with knives and cutlery. Always ensure that sharp points are pointing away from you or down into the basket.

- Only wash crockery and utensils that are clearly marked ‘dishwasher safe’.

- Do not wash plastic items unless they are clearly marked ‘dishwasher safe’.

- Only use dishwasher detergents and rinse aid clearly marked for use with automatic dishwashers.

- Never use non dishwasher detergent in this appliance, i.e. hand soap, washing machine detergent, washing up liquid etc.

- Always add dishwasher salt to your dishwasher, even when using 3-in-1 tablets. This will help protect your appliance against limescale.

- If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Section 3. Operating the Appliance

3.1. Before Operating the Appliance

3.1.1. Adding Salt

Three-step diagram illustrating a mechanical or industrial process with labeled steps 1, 2, and 3.

The sole use of 3-in-1 tablets is not recommended as failure to add salt to the salt container will leave your dishwasher exposed to limescale damage which is not covered by the manufacturers guarantee. Protect your appliance by adding salt as follows:

Remove the lower basket and then unscrew the salt container cap (1). Add water and approximately 1kg of specialist dishwasher salt to the container (Image 3) until almost overflowing. N.B. It is normal for a small amount of water to come out of the container whilst filling it with salt.

Note: Fill the salt compartment with water at first use only.

Now replace the screwcapcorrectly and ensure that it is tight. If not, salt may leak into the dishwasher chamber which can be detrimental to the stainless steel interior. This is not covered by the manufacturers guarantee.

After adding salt you should run a programme immediately to activate the water softener and flush away any salt spilled into the machine. If salt is low the indicator light will show on the control panel.

3.1.2. Adding Rinse Aid

Diagram illustrating a hairpin tool application on a rotary knob, showing step 1 and step 2 with sun icons.

• Remove the Rinse Aid Filler Cap (1).
• Add Rinse Aid until the rinse aid level indicator becomes dark (2).
• Replace the Filler Cap.

- If the rinse aid level is sufficient the indicator light will be dark on the control panel (2B). If more rinse aid is required the indicator will be light (2A).

3.1.3. Adding Detergent

Use specialist dishwasher detergent powder or dishwasher tablets in this appliance. However, please note that tablets do not always dissolve fully during shorter wash programmes, so you are advised to operate your appliance on a longer wash programme if using tablets.

In addition, the use of tablets may result in spots appearing on dishes and glasses.

Diagram of a door handle with a curved handle and a circular arrow indicating rotation (no text or symbols)

DETERGENT ②

Push the latch to open the detergent container as shown in image 1. The detergent pod has level lines inside to help measure the amount of detergent you use. The pod can take a total of 40cm^3 of detergent. If your dishes are heavily soiled pour 25cm^3 of detergent into the larger compartment (b), if they are less soiled use only 15cm^3 .

If the programme selected has a pre-wash cycle you can add 5cm^3 of detergent to the pre-wash compartment (a).

If using combined detergents, make sure to check the specifications on the product to ensure that it is appropriate for the wash programme, your machine, and the level of hardness of the mains water.

3.1.4. Combined Detergent – Recommended Usage

If you are using a combined detergent, add a rinse aid agent to your machine and switch the rinse agent setting to its lowest position (1) and activate the tablet detergent button in order to obtain better results. Depending on the water hardness you may need to fill the salt container with salt.

We do not recommend using 3 in 1 tablets on fast or rapid programmes as the tablet may not fully dissolve. For these programs we recommend using normal dishwasher powder.

3.1.5. Adjusting the Water Softener

The water softener in your appliance has been pre-set to the mid-setting, but if you need to change the setting please proceed as follows:

Simple diagram with a rectangle, circles, and numbered circles (no text or symbols)

Move the programme selector knob to the 0 (Reset) position while your machine is not in operation.

After resetting your machine, press the Start/Pause button and keep it pressed down.2

Move the programme knob to position 1.

Keep Start/Pause keys press until programme monitor lights are on and off. 2

After the lamps "Wash/Dry/End" have flashed 3, release the Start/Pause button. 2

Your machine displays the latest entered water hardness setting.

You can adjust the levels by pressing the Start/Pause button 2 according to Table of Water Hardness Level Settings.

Water hardness degree	German hardness dH	French hardness dH	British hardness dH	Water hardness indicator
1 0-5 0-9	0-6			Wash light is on.
2	6-11	10-20	7-14	End light is on.
3	12-17	21-30	15-21 Start/ Pause key is on.
4	18-22	31-40	22-28	Wash light is on.End light is on.
5	23-31 41-	55	29-39	Wash light is on.Start/ Pause key is on.
6.	32-50 56-	90 40-63		End light is on.Start/ Pause key is on.

NOTE: Hardness level is adjusted to level 3 as a factory setting

Programme Selection and Operating the Machine

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1. DOOR HANDLE

Use the door handle to open/close the door of your machine

2. DELAY & HALF LOAD BUTTON

Thanks to the delay function in your machine, by using the Delay Key, you can delay the start-up time of the programme for either 3, 6 or 9 hours. Upon pressing the Delay Key, the 3h washing light will be lit. If you keep on pressing the delay key, the 6-9h lights will be lit respectively on your each press. You will cancel the delay start if you press the Delay Key again after the 9h light is lit.

You will activate the delaying function once you select the delay time and then press the Start/Pause key. The countdown will be triggered after that moment. If you would like to make any changes to the delay time after the delaying function is enabled, you can set the new time with the button number 2 by pressing the Start/Pause key. Press the Start/Pause key again to activate it.

Once the delay time is terminated, the delay light will go off and the programme you have selected will start operating. If you press the Delay Key while the 9h delay light is on, the delay light will go off. If you press the Start/Pause key while the delay lights are turned off, the programme you have selected will start

without delay. If the user switches the programme selection button to the off position after enabling the delay time and programme is started, the activated delay function will have to be cancelled.

The Half Load function will be activated and the half load LED will be lit if the key number 2 is pressed and held for 3 seconds. Press the key number 2 for 3 seconds to cancel the Half Load function. The Half Load LED will now go off.

Thanks to the Half Load function in your machine, you can shorten the durations of the programmes that you have selected and reduce the energy and water consumption (see programme listings).

NOTE: If you have used any extra function (such as delay or half load) in the washing programme that you have last used and then cut off the power to the machine and then turn the power back on, the function you had selected will not be active in the next wash programme. If you would like to use this feature in the programme you have newly selected, you may select the desired functions once again.

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3. START/PAUSE KEY

When you press the Start/Pause key, the programme you have selected with the programme selection button will start operating and the washing light will be lit. After the programme is started, the Start/Pause key will go off.

You can now press the Start/Pause key if you would like to stop the programme. In such case, the light on the Start/Pause key will blink. You can allow the programme to resume by pressing the Start/Pause key again.

4. ON/OFF Programme Selection Button

When in the OFF position, it will cut off any power going to the machine. In other positions, the machine is energised and programme selection can be performed.

5. Programme Monitor Lights

You can monitor the programme flow with the programme lights on the control panel.

• WASH
• DRY
  • END

6. S alt Missing Warning Indicator

Check the salt missing warning indicator light on the display to have an idea whether the softening slat in your machine is enough. When salt is missing indicator is lit, fill the salt compartment.

7. Rinse Aid Missing Warning Indicator

Check the rinse aid missing warning indicator light on the display to have an idea whether the amount of the rinse aid in your machine is enough. When rinse aid missing warning indicator is lit, fill the rinse aid compartment.

3.3. Loading the Baskets

3.3.1. Upper Basket

a b

Upper Basket Height Adjustment

There are dish racks on the upper basket of your machine.

You can use these dish racks in an open or closed position depending on whether you want to place cups, long glasses, or cutlery on them

Ensure that items are not blocking the rotation of the top spray arm.

Illustration of a hand holding a black mechanical component within a wire cage (no text or symbols visible)

Mechanical assembly diagram showing a vehicle chassis with two wheels and a central mechanical component (no text or symbols)

The upper baskets location can be slightly altered as shown in the image to the left.

The benefit of this is by dropping or moving the basket up in the machine you will have more space either below or above for larger items.

In order to change the height, remove the basket by shifting the clip at the end of the rail to the side.

You can then reposition the basket into the machine on the alternate wheels, do not forget to shift the clip at the end of the rail back into position to lock the basket and prevent it from sliding out of the machine.

3.3.2. Alternate Basket Loads

Lower Basket

Two grayscale images showing a grid of kitchen utensils, including pots and kitchenware (no text or symbols visible)

Upper Basket

Diagram of a multi-layered cylindrical device with circular components and a grid, no visible text or symbols

Incorrectly Distributed Loads

Abstract graphic with a central 'X' and surrounding circular shapes (no text or symbols)

Abstract geometric composition with layered shapes and a central statue, no text or symbols present

3D rendered mechanical components with grid overlay, no visible text or symbols

3.4. Programme Selection Table

Programme No		Reference
Programme names	Quick 30 min.	Eco	Super 50 min.	Intensive	Hygiene
Temperatures	40°C	50°C	65°C	65°C	70°C
Type of food waste	coffee, milk, tea, cold meats, vegetables, not kept for long	coffee, milk, tea, cold meats, vegetables, not kept for long	soups, sauces, pasta, eggs, pilaf, potato and oven dishes, fried foods	soups, sauces, pasta, eggs, pilaf, potato and oven dishes, fried foods	Dishes with dense dirt waiting for a long time or requiring hygienic washing.
Level of soil	small	medium	medium	high	high
Detergent amount B: 25 cm³ / 15 cm³ A: 5 cm³	A	A+B	A+B A+B		A+B
	40°CWash Coldrinse Hot rinse End	Prewash 50°CWash Hotrinse Dry End	65°CWash Intermediatearinse Hotrinse End	45°C Wash 65°CWash Coldrinse Hot rinse Dry End	50°CWash 70°CWash Cold rinse Cold rinse Intermediatearinse Hot rinse Dry End
Programme duration (min.)	30	165	50	117	127
Electricity consumption (kW hours)	0,90	1,00	1,35	1,61	1,8
Water consumption (liters)	12,4	12,0	12,7	17,2	16,5
If the half load button is used, the values will be as follows;
Programme duration (min.)	30	145	46	96	107
Electricity consumption (kW hours)	0,90	0,97	1,22	1,40	1,8
Water consumption (liters)	12,4	12,0	12,7	12,2	12,0

Warning: Short programs do not include a drying step.

The values declared above are the values obtained under laboratory conditions according to relevant standards. These values can change depending on conditions of product's use and environment (network tension, water pressure, water input temperature and environment temperature).

3.5. Selecting a Programme

graph TD
    A["Start"] --> B["After rotating the Programme Selection Button, the Start/Pause LED is highlighted."]
    B --> C["The lamp on Programme Start/Pause key goes off once the Programme starts and the Washing lamp is highlighted."]

1. By rotating the Programme Selection Button, the machine is turned on. Select the programme suiting your dishes.

2 Start the programme pressing the Power Start/Pause key.

Program follow-up

You can follow the programme status using the programme follow-up lambs located on the control panel.

When washing or drying is taking place, the Drying LED will be lit. When drying the machine will stay silent for roughly 40-50 minutes.

Do not open the door until The finished LED is lit. When the programme is complete the finished LED will be lit.

Changing a programme

To change a programme currently in progress pelase see the following instruction.

graph LR
    A["Press once the Start/Pause key."] --> B["After the programme stops, select your desired programme via the programme selection button."]
    B --> C["Start the programme you have newly selected by pressing the Start/Pause key."]

Cancelling a Programme

To cancel a programme, please do the following:

Press the Start/Pause key for three seconds. The programme will be cancelled and the machine will begin discharging

The End lamp is lit when the programme has been cancelled.

Switching the machine off

When the lamp "End" lights up, switch your machine off by turning the Programme Selection Button back to the Off position

Note: Slightly open the door in order for the machine to perform a faster drying operation after the wash programme is finished. N.B. The machine relies on residual heat for drying.

Note: If the machines door is opened or there is a power cut mid-programme, the programme will resume once power is restored and the door is closed.

Note: If the power is cut or the door is opened during the drying process the programme will be terminated. The machine will then be ready for a new programme.

Section 4. Maintenance

4.1. Cleaning the Filter

The filter helps prevent large pieces of food or other items entering the pump and causing damage. It is important that you examine and clean the filter system on a regular basis. Blocked filter are not covered under the guarantee terms.

Diagram of a device with directional arrows and a numbered label (1), no readable text or symbols present.

a b ②

The filter assembly is located inside the appliance just underneath the lower spray arm.

Diagram of a mechanical component with numbered parts and directional arrow indicating motion or force

4

To remove the filter assembly, turn it anti-clockwise and lift the assembly out.

Pull out the metal/plastic filter and then pull the coarse filter out of the micro filter.

Rinse with lots of water under the tap before refitting.

a. Micro Filter b. Coarse Filter c. Metal/Plastic Filter

4.2. Cleaning the Door

Periodically clean the inner stainless steel lining of the door with a warm damp cloth. Pay particular attention to the edges so that food deposits do not build up, causing the door seal to fail. Clean the door seal with warm soapy water.

Never use abrasive cleaners or polishes on the stainless steel!!

4.3. Cleaning the Spray Arms

Small particles of food will over time get into the spray arms and cause blockages. Periodically remove the spray arms (as shown below) and wash them in warm soapy water. Blocked spray arms are not covered under your guarantee terms.

Diagram of a mechanical device with directional arrows indicating motion or force (no text or symbols)

To remove the lower spray arm pull it upwards, so that the upper spray arm nut can be removed by turning the nut to the left.

Be sure that the nut is fully tightened when refitting the upper spray arm.

4.4. Daily Maintenance

Follow these useful tips to ensure your dishwasher stays in tip-top working order:

- Always switch off the power supply at the socket when your dishwasher is not in use.

- Always pay particular attention to the filter and spray arms – give them a regular clean as described in 4.1, and 4.3, above.

- Clean the door edges and door seal as described in 4.2. above.

- Add salt to your appliance when prompted by the salt light on the control panel. Always run a programme after to remove any spilled salt.

- Add rinse aid to your appliance when prompted by the rinse aid light on the control panel.

- Only use Dishwasher salt, Dishwasher detergent and Dishwasher rinse aid in your dishwasher.

- Never use abrasive cleaners to clean your appliance.

- When the appliance is not in use, leave the door slightly ajar in order to avoid moisture and odours building up inside. However, this may not be advisable if small children have unsupervised access to the area where the dishwasher is sited.

- If you are vacating the house for a long period, run a rinse cycle through the machine and then ensure that the water and power supplies to the dishwasher have been turned off. Leave the door ajar.

4.5. Error Codes

ERROR CODE			ERROR DESCRIPTION	CONTROL
Wash	End	Start/Pause
			Inadequate water supply	Make sure the water inlet tap is totally open and that there is no water leak.Close the water inlet tap, remove the water inlet hose from the tap and clean the filter at the connection end of the hose.Restart your machine, contact the Repairtech helpline if the error resumes.
			Continuous water input	Turn off the tap.Contact the Repairtech helpline.
			The waste water in the machine cannot be discharged.	Water discharge hose is clogged.The filters of your machine might be clogged.Power off-on your machine and activate the program cancellation command.If the error continues, contact the Repairtech helpline.
			Intended water temperature could not be reached - faulty heater and heater sensor	Contact the Repairtech helpline.
			Alarm is active showing water overflow	Power off your machine and turn off the tap.Contact the Repairtech helpline.
			Faulty electronic card	Contact the Repairtech helpline.

SECTION 5 - Before Calling Service (Troubleshooting)

If you appear to have a problem with your dishwasher, please take a few minutes to check the following ‘trouble shooting’ guide. The problem may be easily solved without the need for a service call.

Dishwasher Will Not Start

• Is the power on at the socket?
• Is the Start/Pause button set to Pause?
• Have you checked the fuse in the plug?
• Is the dishwasher door closed correctly?
• Is your water pressure low – if yes, wait until normal pressure is resumed

Water Left In Bottom of Dishwasher

• Check & clean the filter
• Make sure the drain hose is not trapped/kinked

Soap Suds in the Dishwasher

• Are you using the correct dishwasher detergent/tablets. You must only use specialist dishwasher detergent in a dishwasher
- You may have spilled rinse aid into the dishwasher whilst topping up the dispenser – it will clear after one or two rinse or wash programmes.

There Are Rust Stains on the Cutlery

• Your utensils may not be dishwasher safe – you must use dishwasher safe utensils
  • You may have spilled salt into the dishwasher whilst topping up the salt dispenser and not run a programme to flush it away (see 3.1.1 - Page 9)

Knocking Noise From Inside the Cabinet

• The spray arm is catching against an item in the basket – reposition the items
- Items of crockery are loose in the basket and water pressure is causing them to move – reposition the items of crockery

The Crockery is not Clean

• Ensure that you load items correctly – do not stack items on top of other items
  • You selected the wrong wash programme – select a stronger wash
  • Did you use enough detergent?
  • Have you cleaned the spray arms recently?
  • Have you cleaned the filters recently?

The Glasses are Cloudy

• Are your glasses dishwasher safe? You must only place dishwasher safe glassware in a dishwasher
  • Soft water can leave cloudy marks on glassware
  • Too much detergent can cause cloudy marks on glassware

The Crockery is not Drying

• Ensure you load the baskets with space around the items
- Check your rinse aid – top up the dispenser
• Do not unload your dishwasher too soon - allow the drying process time to work

WARNING!

IF YOUR DISHWASHER OVERFLOWS OR DEVELOPS A WATER LEAK, YOU MUST TURN OFF BOTH THE WATER AND THE POWER SUPPLIES UNTIL AN ENGINEER HAS CORRECTED THE FAULT!

TECHNICAL SPECIFICATION:

CAPACITY:	12 Place Settings
HEIGHT:	850MM
HEIGHT (without worktop)	820MM
WIDTH:	598MM
DEPTH:	598MM
NET WEIGHT:	46kg
ELECTRICITY INPUT:	220-240 V, 50 Hz
TOTAL POWER:	1900W
HEATING POWER:	1800W
PUMP POWER:	100W
DRAIN PUMP POWER:	30W
WATER SUPPLY PRESSURE:	0.03 Mpa (0,3 bar) – 1 Mpa (10 bar)
CURRENT:

After-sales assistance

If you continue to experience problems with your Integrated Dishwasher, please call the Montpellier customer service helpline on: 03333 234 473.

Please have all your product details available, including the model number, serial number, date of purchase, and your retailer's details before registering a fault.

The service call cannot progress without this information.

Your 2 year Manufacturer's guarantee

THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Your new Montpellier appliance carries a free guarantee which protects you against the cost of repairs during the first 24 months from date of purchase provided that:

Any claim is accompanied by evidence of the model reference, model serial number and proof of purchase, such as a Sales Receipt, showing that the appliance was purchased within the 24 months prior to the date of claim.

What is not covered under the Guarantee

• Any appliance not correctly installed and operated in accordance with the manufacturer's instructions.
• Any appliance that is used for anything other than domestic purposes.
• Any defect caused by accident, misuse, unauthorised modification or inexpert repair.
• Cost of Call-out where a fault cannot be found with the appliance.
• Cost of Call-out for work covering routine maintenance, such as, but not exclusively, cleaning of filters or defrosting.
• Cost of Call-out for work required to correct the alignment of doors following door reversal procedures carried out by you.
  • Use of the appliance by anyone other than the Householder.
  • Use in any commercial environment.
• Consumable items, such as, but not exclusively, fuses in plugs, bulbs and breakable items which require routine replacement.
• Repair costs incurred that have not been authorised by Repairtech and/or carried out by a non-approved Repairtech engineer.

To register your appliance simply complete the card in your appliance pack and return it with a stamp affixed or alternatively you can register online at www.montpellier-appliances.com/support

SERVICE HELP-LINE

Should your appliance develop a fault, please call the Montpellier customer service helpline on: 03333 234 473.

Please remember to have all your product details available, including the model number, serial number, date of purchase and your retailer's details before registering a fault.

Your service call cannot progress without this information.

Montpellier Domestic Appliances Ltd.

Unit 1, Tewkesbury Retail Park, Northway Lane,

Tewkesbury, Gloucestershire GL20 8JU

www.montpellier-appliances.com

The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.