AG Neovo RX-24E - Monitor

RX-24E - Monitor AG Neovo - Free user manual and instructions

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Download the instructions for your Monitor in PDF format for free! Find your manual RX-24E - AG Neovo and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. RX-24E by AG Neovo.

USER MANUAL RX-24E AG Neovo

Cautions When Using....7

Cleaning and Maintenance....7

Notice for the LCD Display 8

1.1 Package Contents 9

1.2 Wall Mounting Installation Preparation.... 10

1.2.2 Removing the Base Stand.... 10

1.2.1 Wall Mounting.... 10

1.3 LCD Display Overview 11

1.3.1 Front View and Keypad Buttons.... 11

1.3.2 Rear View....12

2.1 Connecting the Power....13

2.2 Connecting Input Source Signals 14

2.2.1 Connecting a Computer 14

Using VGA Cables 14

Using DVI Cables....14

Usin RS-232 Cables....15

Connecting an Audio Device....15

2.2.2 Connecting a Camera or Video Device 16

Using CVBS Cables 16

Using S-Video Cables 16

Using HDMI Cables....17

Using DisplayPort Cables 17

2.3 Connecting a USB Storage Device (For Firmware Update)....18

2.4 Connecting a Stereo Amplifier....18

3.1 Turning on the Power 19

3.2 Selecting the Input Source Signal 19

3.3 Adjusting the Volume 20

3.3.1 Muting the Audio....20

3.4 Locking the OSD Menu 20

3.5 Using FREEZE Function 21

3.6 Using Auto Adjustment Function 21

4.1 Using the OSD Menu 22

4.2 OSD Menu Tree 24

5.1 BRIGHTNESS 27

5.2 COLOUR TEMP....29

5.3 IMAGE SETTING 30

5.4 ASPECT RATIO....33

5.5 ANTI-BURN-IN 34

5.6 OSD SETTING 35

TABLE OF CONTENTS

5.7 AUDIO SETTING....36
5.8 SYSTEM....37
5.9 ECO SMART 39
5.10 INPUT SELECT....40
6.1 Warning Messages....41
6.2 Troubleshooting....42
6.3 Transporting the LCD Display 43
7.1 Display Specifications 44
7.2 Display Dimensions....45

7.2.1 RX-22E Dimensions....45

7.2.2 RX-24E Dimensions....45

SAFETY INFORMATION

AG Neovo RX-24E - SAFETY INFORMATION - 1

text_image FC

This FCC Class-B compliant digital device complies with the Interference-Causing Equipment Regulations of Canada.

FCC Declaimers

This device complies with Section 15 of the FCC listing. The operation procedures must meet the following conditions: (1) the device must not cause any damaging interference; and (2) this device must accept any received interference, including any unpredictable interference that may possibly occur.

Dear users,

This device has passed the Class B digital service regulations and complies with Section 15 of the FCC listing; these are intended to provide reasonable warranty against damaging interference for home use. This device will produce, use, and emit radio frequency energy; therefore, installation or use without following the instructions given may cause damaging interference to radio communication. Nonetheless, it is not possible to state with certainty that interference will occur from specific installations. If this device has caused damaging interference to radio or TV signals (simply turn the device on and off to check if such interference is caused by the device), we recommend that you fix the interference using the following methods:

  • Readjust the direction or location of the antenna.
  • Increase the distance between this device and the receiver.
  • Consult your local dealer or an experienced radio/TV technician.

AG Neovo RX-24E - Dear users, - 1

Warning:

Making changes or modifications to the device without the permission from an authorized dealer may void the warranty of this device.

SAFETY INFORMATION

WEEE

Information for users applicable in European Union countries.

AG Neovo RX-24E - WEEE - 1

natural_image Symbol of a waste bin with no text or numbers present

The symbol on the product or its packaging signifies that this product has to be disposed separately from ordinary household wastes at its end of life. Please kindly be aware that this is your responsibility to dispose electronic equipment at recycling centers so as to help conserve natural resources. Each country in the European Union should have its collection centers for electrical and electronic equipment recycling. For information about your recycling drop off area, please contact your local related electrical and electronic equipment waste management authority or the retailer where you bought the product.

PRECAUTIONS

AG Neovo RX-24E - PRECAUTIONS - 1

AG Neovo RX-24E - PRECAUTIONS - 2

AG Neovo RX-24E - PRECAUTIONS - 3

Symbols used in this manual

AG Neovo RX-24E - PRECAUTIONS - 4This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product.
AG Neovo RX-24E - PRECAUTIONS - 5This icon indicates important operating and servicing information.

Notice

  • Read this User Manual carefully before using the LCD display and keep it for future reference.
  • The product specifications and other information provided in this User Manual are for reference only. All information is subject to change without notice. Updated content can be downloaded from our web site at http://www.agneovo.com.
    • To register online, go to http://www.agneovo.com.
  • To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may affect the determination of the warranty period.

Cautions When Setting Up

AG Neovo RX-24E - Notice - 1Do not place the LCD display near heat sources, such as a heater, exhaust vent, or in direct sunlight.
AG Neovo RX-24E - Notice - 2Do not cover or block the ventilation holes in the housing.
AG Neovo RX-24E - Notice - 3Place the LCD display on a stable area. Do not place the LCD display where it may subject to vibration or shock.
AG Neovo RX-24E - Notice - 4Place the LCD display in a well-ventilated area.
AG Neovo RX-24E - Notice - 5Do not place the LCD display outdoors.
AG Neovo RX-24E - Notice - 6Do not place the LCD display in a dusty or humid environment.
AG Neovo RX-24E - Notice - 7Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes. Doing so may cause accidental fire, electric shock or damage the LCD display.

PRECAUTIONS

Cautions When Using

AG Neovo RX-24E - PRECAUTIONS - 1Use only the power cord supplied with the LCD display.
AG Neovo RX-24E - PRECAUTIONS - 2The power outlet should be installed near the LCD display and be easily accessible.
AG Neovo RX-24E - PRECAUTIONS - 3If an extension cord is used with the LCD display, ensure that the total current consumption plugged into the power outlet does not exceed the ampere rating.
AG Neovo RX-24E - PRECAUTIONS - 4Do not allow anything to rest on the power cord. Do not place the LCD display where the power cord may be stepped on.
AG Neovo RX-24E - PRECAUTIONS - 5If the LCD display will not be used for an indefinite period of time, unplug the power cord from the power outlet.
AG Neovo RX-24E - PRECAUTIONS - 6To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing so may cause fire or electric shock.
AG Neovo RX-24E - PRECAUTIONS - 7Do not unplug or touch the power cord with wet hands.

Cleaning and Maintenance

AG Neovo RX-24E - PRECAUTIONS - 8The LCD display comes with NeoVTM Optical Glass. Use a soft cloth lightly moistened with a mild detergent solution to clean the glass surface and the housing.
AG Neovo RX-24E - PRECAUTIONS - 9Do not rub or tap the surface of the glass with sharp or abrasive items such as a pen or screwdriver. This may result in scratching the surface of the glass.
AG Neovo RX-24E - PRECAUTIONS - 10Do not attempt to service the LCD display yourself, refer to qualified service personnel. Opening or removing the covers may expose you to dangerous voltage or other risks.

AG Neovo RX-24E - PRECAUTIONS - 11

Warning:

AG Neovo RX-24E - Warning: - 1

Unplug the power cord from the power outlet and refer to qualified service

personnel under the following conditions:

When the power cord is damaged.
If the LCD display has been dropped or the housing has been damaged.
If the LCD display emits smoke or a distinct odor.

Notice for the LCD Display

In order to maintain the stable luminous performance, it is recommended to use low brightness setting.

Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease with time.

When static images are displayed for long periods of time, the image may cause an imprint on the LCD display. This is called image retention or burn-in.

To prevent image retention, do any of the following:

  • Set the LCD display to turn off after a few minutes of being idle.
  • Use a screen saver that has moving graphics or a blank white image.
  • Execute the Anti-Burn-In function of the LCD display. Refer to "5.5 ANTI-BURN-IN" on page 34.
  • Switch desktop backgrounds regularly.
  • Adjust the LCD display to low brightness settings.
  • Turn off the LCD display when the system is not in use.

Things to do when the LCD display shows image retention:

  • Turn off the LCD display for extended periods of time. It can be several hours or several days.
  • Use a screen saver and run it for extended periods of time.
  • Use a black and white image and run it for extended periods of time.

When the LCD display is moved from one room to another or there is a sudden change from low to high ambient temperature, dew condensation may form on or inside the glass surface. When this happens, do not turn on the LCD display until the dew disappears.

Due to humid weather conditions, it is normal for mist to form inside the glass surface of the LCD display. The mist will disappear after a few days or as soon as the weather stabilizes.

There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.

CHAPTER 1: PRODUCT DESCRIPTION

1.1 Package Contents

When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer.

AG Neovo RX-24E - Package Contents - 1
LCD Display

AG Neovo RX-24E - Package Contents - 2

natural_image Simple line drawing of a rectangular frame with a horizontal bar at the bottom (no text or symbols)

AG Neovo RX-24E - Package Contents - 3
Quick Start Guide

AG Neovo RX-24E - Package Contents - 4

text_image neovo RX-22E & RX-24E Quick Start Guide RX-22E & RX-24E R30000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

AG Neovo RX-24E - Package Contents - 5
Warranty card

AG Neovo RX-24E - Package Contents - 6

AG Neovo RX-24E - Package Contents - 7
Power cord

AG Neovo RX-24E - Package Contents - 8

natural_image Line drawing of a cord with two connected power plugs (no text or symbols)

AG Neovo RX-24E - Package Contents - 9
VGA cable

AG Neovo RX-24E - Package Contents - 10

natural_image Line drawing of two connected cables with connectors (no text or symbols)

AG Neovo RX-24E - Package Contents - 11
Audio cable

AG Neovo RX-24E - Package Contents - 12

AG Neovo RX-24E - Package Contents - 13
Power adapter

AG Neovo RX-24E - Package Contents - 14

natural_image Line drawing of a rectangular electronic device with a coiled cable and connector (no text or symbols)

Note:

Must use only the supplied power adapter:

♦ Lite-on Technology Corporation Model no.: PA-1041-0 Rating: 12V/3.33A

Note:

- The pictures are for reference only. Actual items may vary upon shipment.

PRODUCT DESCRIPTION

1.2 Wall Mounting Installation Preparation

1.2.1 Wall Mounting

1 Remove the base stand.

See procedures below.

2 Wall mount the LCD display.

Screw the mounting bracket to the VESA holes at the rear of the LCD display.

AG Neovo RX-24E - Wall mount the LCD display. - 1

text_image 100mm 100mm 75mm 75mm

1.2.2 Removing the Base Stand

1 Carefully place the product screen side down on a cushioned surface that will protect product and screen from damage.

2 Remove the four screws securing the base stand from the LCD display.

3 Detach the base stand.

AG Neovo RX-24E - Removing the Base Stand - 1

text_image neovo

Note:

To protect the glass panel, place a towel or soft cloth before laying the LCD display down.

Note:

Take measures to prevent the LCD display from falling down and lessen possible injury and damage to the display in case of earthquakes or other disasters.

Use only the 75 x 75 mm and 100 x 100 mm wall mount kit recommended by AG Neovo.
- Secure the LCD display on a solid wall strong enough to bear its weight.

1.3 LCD Display Overview

1.3.1 Front View and Keypad Buttons

AG Neovo RX-24E - Front View and Keypad Buttons - 1

text_image 1 neovo

1 Display screen

The LCD display screen is protected by NeoV™ Optical Glass.

2 AUTO: Hotkey: For VGA input signal source, press to perform auto adjustment.

- During OSD menu selection, press to close the OSD menu or exit a submenu.

3 LEFT: Hot Key: Volume Down

  • Press to display the volume screen. Then press again to decrease the volume.
  • During OSD menu selection, press to select an option or adjust the settings.

4 RIGHT: Hot Key: Aspect Ratio

  • Press to increase the volume.
  • During OSD menu selection, press to select an option, adjust the settings, or enter the submenu.

5 UP: Hot Key: Screen Freeze

- During OSD menu selection, press to select an option or adjust the settings.

6 DOWN: During OSD menu selection, press to select an option or adjust the settings.

7 MENU: Press to display/hide the OSD menu.

8 SOURCE: Press to select the input signal source.

9 POWER / LED indicator: Press to turn the power on or off.

Green - Power on

Amber - Standby mode

Off - Power off

1.3.2 Rear View

AG Neovo RX-24E - Rear View - 1

text_image Ag neovo DC IN DVI HDMI DisplayPort VGA AUDIO IN 1 4 5 6 S-VIDEO 7 CVBS-1 IN 8 OUT 9 CVBS-2 IN AUDIO L IN R AUDIO L OUT R 10 11 USB 12 RS-232 13

1 DC power input

Use to connect the power adapter.

2 DVI connector

Use to connect a PC using DVI cable for digital input signal.

3 HDMI connector

Use to connect an input device using HDMI cable for digital input signal.

4 DisplayPort connector

Use to connect a PC or video device using a displayport cable for digital input signal.

5 VGA connector

Use to connect a PC using a VGA cable for analogue input signal.

6 Audio port

Use to connect an audio cable for the PC's audio input.

7 S-Video connector

Use to connect S-Video cable for the S-Video signal.

8 COMPOSITE Video input/output connectors (1)

Use to connect composite cables for CVBS input/output signal.

9 COMPOSITE Video input/output connectors (2)

Use to connect composite cables for CVBS input/output signal.

10 COMPOSITE Audio input connectors

Use to connect RCA cables for CVBS / S-Video audio signal.

11 COMPOSITE Audio output connectors

Use to connect RCA cables for CVBS / S-Video audio signal.

12 USB connector

Use to connect a USB compatible storage device for software update.

13 RS-232 connector

Use to connect an RS-232 cable for network output / input for the loop-through function.

CHAPTER 2: MAKING CONNECTIONS

2.1 Connecting the Power

1 Connect the power cord to the power adapter.
2 Connect the power adapter to the DC power input at the rear of the LCD display.
3 Connect the power cord plug to a power outlet or a power supply.

AG Neovo RX-24E - Connecting the Power - 1

text_image DC IN

AG Neovo RX-24E - Connecting the Power - 2

Caution:

Make sure that the LCD display is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause electric shock or personal injury.

AG Neovo RX-24E - Caution: - 1

Caution:

When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord.

MAKING CONNECTIONS

2.2 Connecting Input Source Signals

2.2.1 Connecting a Computer

Using VGA Cables

Connect one end of a VGA cable to the VGA connector of the LCD display and the other end to the VGA connector of the computer.

AG Neovo RX-24E - Using VGA Cables - 1

text_image VGA

Using DVI Cables

Connect one end of a DVI (DVI-D) cable to the DVI connector of the LCD display and the other end to the DVI connector of the computer.

AG Neovo RX-24E - Using DVI Cables - 1

text_image DVI

MAKING CONNECTIONS

Using RS-232 Cables

Connect one end of an RS-232 cable to the RS-232 connector of the LCD display and the other end to the RS-232 connector of the computer.

AG Neovo RX-24E - Using RS-232 Cables - 1

text_image AG neovo RS-232

Connecting an Audio Device

Connect one end of an audio cable to the audio port of the LCD display and the other end to the audio out port of the computer.

AG Neovo RX-24E - Connecting an Audio Device - 1

text_image AUDIO IN

MAKING CONNECTIONS

2.2.2 Connecting a Camera or Video Device

Using CVBS Cables

Connect one end of a CVBS cable to the COMPOSITE connectors of the LCD display and the other end to the COMPOSITE connectors of your device.

For audio input, connect an RCA cable to the audio in connector of the LCD display and the audio out connector of your device.

AG Neovo RX-24E - Using CVBS Cables - 1

text_image neovo CVBS-1 IN CVBS-2 IN AUDIO L IN R or

Using S-Video Cables

Connect one end of an S-Video cable to the S-VIDEO connector of the LCD display and the other end to the S-VIDEO connector of your device.

For audio input, connect an RCA cable to the audio in connector of the LCD display and the audio out connector of your device.

AG Neovo RX-24E - Using S-Video Cables - 1

text_image Ag neovo S-VIDEO

MAKING CONNECTIONS

Using HDMI Cables

Connect one end of an HDMI cable to the HDMI connector of the LCD display and the other end to the HDMI connector of your device.

AG Neovo RX-24E - Using HDMI Cables - 1

text_image HDMI

Using DisplayPort Cables

Connect one end of a DisplayPort cable to the DisplayPort connector of the LCD display and the other end to the DisplayPort connector of your device.

AG Neovo RX-24E - Using DisplayPort Cables - 1

text_image DisplayPort

MAKING CONNECTIONS

2.3 Connecting a USB Storage Device (For Firmware Update)

Do any of the following to connect a USB storage device to the USB connector of the LCD:

  • Connect the USB storage device directly to the USB connector of the LCD (as illustrated below).
  • Connect one end of a USB cable to the USB connector of the LCD monitor and the other end to the USB connector of the storage device.

AG Neovo RX-24E - Connecting a USB Storage Device (For Firmware Update) - 1

text_image AG neovo USB

2.4 Connecting a Stereo Amplifier

To amplify the sound output, connect a stereo amplifier to the LCD display.

Connect an RCA cable to the audio out connector of the LCD display and to the audio in connector of a stereo amplifier.

AG Neovo RX-24E - Connecting a Stereo Amplifier - 1

text_image Ag neovo AUDIO L OUT R

CHAPTER 3: USING THE LCD DISPLAY

3.1 Turning on the Power

AG Neovo RX-24E - Turning on the Power - 1

text_image POWER button LED indicator

1 Connect the power cord to the power adapter. Then connect the power adapter to the DC power input at the rear of the LCD display.
2 Touch the POWER button to turn the LCD display on.

The LED indicator turns GREEN.

When the LCD display is turned on, touch the POWER button to turn off the LCD display.

The LED indicator turns off.

3.2 Selecting the Input Source Signal

AG Neovo RX-24E - Selecting the Input Source Signal - 1

text_image SOURCE button

Touch the → button to select the input source signal.

Note:

The LCD display still consumes power as long as the power cord is connected to the power outlet. Disconnect the power cord to completely cut off power.

Notes:

- After selecting an input source signal, the input source signal message appears on the screen briefly.

For example, CVBS1 is selected the following message is displayed.

AG Neovo RX-24E - Notes: - 1

If the selected input source signal is not connected to the LCD display or is turned off, the no signal message is displayed on the screen.

AG Neovo RX-24E - Notes: - 2

If the resolution or the graphics card of the connected computer is set too high, the input out of range message is displayed.

AG Neovo RX-24E - Notes: - 3

3.3 Adjusting the Volume

AG Neovo RX-24E - Adjusting the Volume - 1

text_image VOLUME buttons

1 Touch the buttons to call out the volume bar.

AG Neovo RX-24E - Adjusting the Volume - 2

2 Touch the button to increase volume or the button to decrease volume.

3.3.1 Muting the Audio

Touch the ◀ and the ▶ buttons simultaneously to mute or unmute the audio.

3.4 Locking the OSD Menu

Lock the OSD menu to protect the LCD display from unauthorised users or from accidentally pressing the keypad.

To lock the OSD, press and hold the keypad buttons listed below for at least 5 seconds or until the

AG Neovo RX-24E - Locking the OSD Menu - 1

OSD LOCK OUT

message appears.

When the OSD is locked, all keypad buttons are inactivated.

Type of OSD Lock Lock Operation Unlock Operation
Lock all buttonsTouch and hold the ▶, ▲and the▼buttons for 5 seconds.Touch and hold the ▶, ▲and the▼buttons for 5 seconds or until the OSD menu appears.
Lock all buttons except the POWER buttonTouch and hold the ◀, ▲and the▼buttons for 5 seconds.Touch and hold the ◀, ▲and the▼buttons for 5 seconds or until the OSD menu appears.

USING THE LCD DISPLAY

3.5 Using FREEZE Function

The FREEZE function allows you to freeze the screen image but still continues real-time playback until the image is unfreeze.

Touch the ▲ button to activate screen freeze, the screen freeze message is displayed on the screen.

AG Neovo RX-24E - Using FREEZE Function - 1

natural_image Three deer grazing on a grassy field with trees in the background (no visible text or symbols)

Touch the ▲button again to deactivate screen freeze.

The screen image displays the elapsed real-time playback image when screen freeze is deactivated.

AG Neovo RX-24E - Using FREEZE Function - 2

natural_image Two deer grazing on a green grassy field with trees in the background (no visible text or symbols)

3.6 Using Auto Adjustment Function

Auto Adjustment function automatically tunes the LCD display to its optimal setting, including horizontal position, vertical position, clock, and phase.

Touch the 47 button to perform auto adjustment.

The message auto adjusting is displayed on the screen.

AG Neovo RX-24E - Using Auto Adjustment Function - 1

During auto adjustment, the screen will slightly shake for a few seconds.

When the message disappears, auto adjustment is completed.

Note:

- The FREEZE function is available only during video input signals.

Note:

- Auto Adjustment function is available only during VGA input signals.

It is recommended to use the auto adjustment function when using the LCD display for the first time or after a resolution or frequency change.

CHAPTER 4: ON SCREEN DISPLAY MENU

4.1 Using the OSD Menu

Operation
1 Display the main menu screen.Touch
AG Neovo RX-24E - Using the OSD Menu - 1
2 Select the menu.1 Touch the ▲ar buttons.2 Touch the ▶ button to enter the submenu.
AG Neovo RX-24E - Using the OSD Menu - 2

ON SCREEN DISPLAY MENU

Operation
3 Select the submenu item.AG Neovo RX-24E - ON SCREEN DISPLAY MENU - 1The highlighted item with an orange arrow indicates the active submenu.Touch the ▲ or ▼ buttons.
4 Adjust the settings.Touch the ◀ or ▶ buttons.
5 Exit the submenu.Touch ▽ or □ to return to the previous menu.
6 Close the OSD window.Touch ▽ or □ again.

When settings are modified, all changes are saved when the user does the following:

• Proceeds to the another menu.
- Exits the OSD menu.
- Waits for the OSD menu to disappear.

Note: Availability of some menu items depend on the input source signal. If the menu is not available, it is disabled and grayed out.

ON SCREEN DISPLAY MENU

4.2 OSD Menu Tree

AG Neovo RX-24E - OSD Menu Tree - 1

text_image NTSC 60Hz 1 BRIGHTNESS 2 COLOUR TEMP. 3 IMAGE SETTING 4 ASPECT RATIO 5 ANTI-BURN-IN 6 OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION 7 8 9 10 11 12
Main Menu Submenu Remarks
1. BRIGHTNESS • BRIGHTNESSCONTRASTBACKLIGHTBLACKLEVELRefer to pages 27-28.
2. COLOUR TEMP. • COLOUR SETTING Refer to page 29.
3. IMAGE SETTING • SHARPNESSSATURATIONTINTGAMMACOLOR RANGENOISE REDUCTIONPICTURE MODEH. POSITIONV. POSITIONPHASECLOCKRefer to pages 30-31.

ON SCREEN DISPLAY MENU

Main Menu Submenu Remarks
4. ASPECT RATIO • ASPECT RATIOH. ZOOMV. ZOOMOVERSCANRefer to page 33.
5. ANTI-BURN-IN • ENABLEINTERVAL (HOURS)MODERefer to page 34.
6. OSD SETTING • TRANSPARENOSD H. POSITIONOSD V. POSITIONOSD TIMERRefer to page 35.
7. AUDIO SETTING • VOLUMEAUDIOSOURCERefer to page 36.
8. SYSTEM • POWER SAVINGSOURCE DETECTDDC/ICRBLUE SCREENSIGNAL INFOHDMI CECLOGOLEDMONITOR-IDRECALLRefer to pages 37-38.
9. ECO SMART • ENABLEMODELEVELRefer to page 39.
10. INPUT SELECT • VGADVICHDMI DPCVBS1CVBS2S-VIDEORefer to page 40.
11. LANGUAGE SELECT THE OSD LANGUAGE:EN / FR / DE / ES / IT / PY / RO / PL / CS / NL / 简中 / 繁中

ON SCREEN DISPLAY MENU

Main Menu Submenu Remarks

12. INFORMATION Displays settingsinformation such as Input, Resolution, Horizontal and Vertical Frequency, Timing mode, and Firmware version.

CHAPTER 5: ADJUSTING THE LCD DISPLAY

5.1 BRIGHTNESS

AG Neovo RX-24E - BRIGHTNESS - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION BRIGHTNESS 50 CONTRAST 50 BACKLIGHT 50 BLACKLEVEL 50 EXIT E NTBR SELECT
  1. Touch to call out the OSD window.
  2. Select BRIGHTNESS menu, then touch the ▶ button.
  3. Touch the ▲ or ▼ button to select an option.
Item Function Operation Range
BRIGHTNESSAdjusts the luminance of the screen image.Touch the ◀ or ▶ button to adjust the value.0 to 100
CONTRASTAdjusts the difference between the black level and the white level.
BACKLIGHTAdjusts the luminance of the screen image.Note: This menu option is not available if the ECO SMART function is enabled.
BLACKLEVELAdjusts the black level of the screen image. Low brightness setting makes black colour darker.Note: This menu option is not available if the input source is VGA or DVI.

Refer to comparison illustrations on page 28.

ADJUSTING THE LCD DISPLAY

Original Setting High Setting Low Setting

ADJUSTING THE LCD DISPLAY

5.2 COLOUR TEMP.

AG Neovo RX-24E - COLOUR TEMP. - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION COLOUR SETTING NEUTRAL WARM COOL AUTO COLOUR USER 136R 132G 127B EXIT E NTER SELECT
  1. Touch to call out the OSD window.
  2. Select COLOUR TEMP. menu, then touch the ▶ button.
  3. Touch the ▲ or ▼ button to select an option.
Item Function Operation Value
COLOUR TEMP.Provides several colour settingsTouch the◀or▶button to select the setting.NEUTRALWARMCOLOAUTO COLOURUSER
Colour setting can be set to:NEUTRAL- Commonly used for normal lighting conditions.WARM-Applies a reddish tint for warmer colours.COOL-Applies a bluish tint for cooler colours.AUTO COLOUR- Operates the white balance and automatically adjusts the colour settings.1 Select AUTO COLOUR.2 Touch the▶button to activate auto colour.Note: This menu option is only available if the input source is VGA.USER- This allows users to set the colour temperature by adjusting the R, G, B settings according to one's preference.1 Select USER, then touch the▶button2 Touch the▲or▼button to select among R, G, B option.3 Touch the◀or▶button to adjust the values between 0 ~ 255.Note: Activate RECALL to return the colour to its default setting.

ADJUSTING THE LCD DISPLAY

5.3 IMAGE SETTING

AG Neovo RX-24E - IMAGE SETTING - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION SHARPNESS 50 SATURATION 50 TINT 50 GAMMA 2.0 2.2 2.4 S COLOUR RANGE FULL LIMIT | NOISE REDUCTION OFF LOW MID HIGH PICTURE MODE STANDARD VIVID CINEMA H. POSITION 50 V. POSITION 50 EXIT SELECT ADJUST
  1. Touch to call out the OSD window.
  2. Select IMAGE SETTING menu, then touch the ▶ button.
  3. Touch the ▲ or ▼ button to select an option.

Item Function Operation Range

SHARPNESSAdjusts the clarity and focus of the screen image.Touch the ◀ or ▶ button to adjust the value.0 to 100
SATURATIONAdjusts the colour saturation.
TINTAdjusts the colour tint.
GAMMAAdjusts the non-linear setting for picture luminance and contrast.Touch the ◀ or ▶ button to select the setting.2.02.22.4S
AG Neovo RX-24E - IMAGE SETTING - 2OUTPUT AG Neovo RX-24E - IMAGE SETTING - 3OUTPUT AG Neovo RX-24E - IMAGE SETTING - 4OUTPUT AG Neovo RX-24E - IMAGE SETTING - 5
Display Gamma 2.2Display Gamma SDisplay Gamma 2.4Display Gamma 2.0
AG Neovo RX-24E - IMAGE SETTING - 6AG Neovo RX-24E - IMAGE SETTING - 7AG Neovo RX-24E - IMAGE SETTING - 8AG Neovo RX-24E - IMAGE SETTING - 9

ADJUSTING THE LCD DISPLAY

Item Function Operation Range
COLOUR RANGEAdjusts black and white levels for video. Note: This menu option is only available if the input source is HDMI or DP.Touch the ◀ or ▶ button to select the setting.FULL LIMIT
Signal source from PC - PC signal at a full range (Grayscale 0-255) state: AG Neovo RX-24E - ADJUSTING THE LCD DISPLAY - 1 AG Neovo RX-24E - ADJUSTING THE LCD DISPLAY - 2 Monitor OSD colour range: Full *Please select Monitor OSD colour range: Limit
Signal source from Video - Video signal at a limited range (Grayscale 16-235) state: AG Neovo RX-24E - ADJUSTING THE LCD DISPLAY - 3 AG Neovo RX-24E - ADJUSTING THE LCD DISPLAY - 4 Monitor OSD colour range: Limit *Please select Monitor OSD colour range: Full
NOISE REDUCTIONAdjusts the noise reduction to help remove noise from images. This helps produce clearer and crisper images.Touch the ◀ or ▶ button to select the setting.OFF LOW MID HIGH
AG Neovo RX-24E - ADJUSTING THE LCD DISPLAY - 5 AG Neovo RX-24E - ADJUSTING THE LCD DISPLAY - 6 Noise Reduction Off Noise Reduction On
PICTURE MODESelects a predefined picture mode setting.Touch the ◀ or ▶ button to select the setting.STANDARD VIVID CINEMA

ADJUSTING THE LCD DISPLAY

Item Function Operation Range

H. POSITION (Horizontal Position)Moves the screen image to the left or right.Touch the ◀ or ▶ button to adjust the value.0 to 100
V. POSITION (Vertical Position)Moves the screen image up or down.
PHASEAdjusts the phase timing to synchronise with the video signal.Note: This menu option is only available if the input source is VGA.
CLOCKAdjusts the frequency timing to synchronise with the video signal.Note: This menu option is only available if the input source is VGA.

ADJUSTING THE LCD DISPLAY

5.4 ASPECT RATIO

AG Neovo RX-24E - ASPECT RATIO - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION ASPECT RATIO FULL REAL ZOOM H. ZOOM 100 V. ZOOM 100 OVERSCAN 0 EXIT SELECT ▶ ADJUST ▲
  1. Touch to call out the OSD window.
  2. Select ASPECT RATIO menu, then touch the ▶ button.
  3. Touch the ▲ or ▼ button to select an option.
Item Function Operation Value
ASPECT RATIOAdjusts the aspect ratio of the screen image.Touch the ◀ or ▶ button to select the setting.FULL REAL ZOOM
H. ZOOM (Horizontal Zoom)Adjusts the horizontal zoom. Note: This menu option is only available if the ASPECT RATIO setting is set to ZOOM.Touch the ◀ or ▶ button to adjust the value.0 to 100
V. ZOOM (Vertical Zoom)Adjusts the horizontal zoom. Note: This menu option is only available if the ASPECT RATIO setting is set to ZOOM.
OVERSCANAdjusts the overscan setting to fix the cut-off screen edges.

ADJUSTING THE LCD DISPLAY

5.5 ANTI-BURN-IN

AG Neovo RX-24E - ANTI-BURN-IN - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION ENABLE ON OFF INTERVAL (HOURS) 45 8 | MODE A#
  1. Touch to call out the OSD window.
  2. Select ANTI-BURN-IN menu, then touch the ▶ button.
  3. Touch the ▲ or ▼ button to select an option.
Item Function Operation Value
ENABLEEnables or disables Anti-Burn-In function.Touch the ◀ or ▶ button to select the setting.ONOFF
INTERVAL (HOURS)Sets the interval time (hour) between activating the Anti-Burn-In function.4568
MODESelects the Anti-Burn-In mode.ABC
Anti-Burn-In mode can be set to.A - Executes fast.B - Slower but more precise than mode A.C - Slowest but the most precise anti-burn-in mode.

ADJUSTING THE LCD DISPLAY

5.6 OSD SETTING

AG Neovo RX-24E - OSD SETTING - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION TRANSPARENCY OSD H. POSITION OSD V. POSITION OSD TIMER 15 EXIT SELECT ▶ADJUST ▼
  1. Touch to call out the OSD window.
  2. Select OSD SETTING menu, then touch the ▶ button.
  3. Touch the ▲ or ▼ button to select an option.
Item Function Operation Range
TRANSPARENCYAdjusts the transparency level of the OSD screen.Touch the ◀ or ►button to adjust the value.0 to 100
OSD H. POSITION (Horizontal Position)Moves the OSD window to the left or right of the screen.
OSD V. POSITION (Vertical Position)Moves the OSD window up or down the screen.
OSD TIMERSets the length of time (in seconds) the OSD screen is displayed. When the time elapses, the OSD screen is automatically inactivated.5 to 100

ADJUSTING THE LCD DISPLAY

5.7 AUDIO SETTING

AG Neovo RX-24E - AUDIO SETTING - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION VOLUME 50 AUDIO ON OFF | SOURCE PC VIDEO EXIT SELECT ▶ ADJUST
  1. Touch to call out the OSD window.
  2. Select AUDIO SETTING menu, then touch the ▶ button.
  3. Touch the ▲ or ▼ button to select an option.
Item Function OperationRange / Value
VOLUMEAdjusts the volume level of the built-in speaker.Note: If volume is adjusted butAUDIOis set toOFF, no sound comes out from the speaker.Touch the◀or▶button to adjust the value.0 to 100
AUDIO Turns the audio speaker ON or OFF.Touch the◀or▶button to select the value.ONOFF
SOURCESelects the audio source for the PC or Video input signal.Note: This menu option is only available if the input source is HDMI or SDI.PCVIDEO

ADJUSTING THE LCD DISPLAY

5.8 SYSTEM

AG Neovo RX-24E - SYSTEM - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION POWER SAVING ON OFF SOURCE DETECT AUTO MANUAL DDC/CI ON OFF DCR ON OFF BLUE SCREEN ON OFF SIGNAL INFO ON OFF HDMI CEC ON OFF LOGO ON OFF LED ON OFF MONITOR-ID 1 RECALL PRESS ▶ EXIT SELECT ▶ ADJUST ▼
  1. Touch to call out the OSD window.
  2. Select SYSTEM menu, then touch the button.
  3. Touch the ▲ or ▼ button to select an option.
Item Function OperationRange / Value
POWER SAVINGEnables or disables power saving mode. When the LCD display turns into power saving mode, the screen turns black and the LED indicator lights AMBER.Note: The amount of time for the display to enter power saving varies depending on the SOURCE DETECT setting. If the SOURCE DETECT is set to AUTO, the display checks all input source signals before entering power saving mode if no signal is detected; this takes up more time. If the SOURCE DETECT is set to MANUAL, the display enters power saving mode right away.Touch the ◀ or ▶ button to select the setting.ON OFF
SOURCE DETECTSets the display to automatically or manually detect the input source signal.AUTO MANUAL
DDC/CIActivates the DDC/CI protocol to allow users to configure the monitor by a software using two wires on the VGA, DVI, HDMI, SDI, or DP cables.ON OFF
DCR (Dynamic Contrast Ratio)Activates DCR. This feature provides automatic adjustment of picture brightness and contrast at high speed and dynamic contrast range, such as when watching movies. DCR is suitable for indoor viewing.

ADJUSTING THE LCD DISPLAY

Item Function OperationRange / Value
BLUE SCREENEnables or disables the blue screen feature. If the setting is set to ON, it displays a blue screen when no signal is availableTouch the ◀ or ►button to select the setting.ON OFF
SIGNAL INFOEnables or disables the signal information to be displayed on the screen
HDMI CECEnables or disables the HDMI CEC feature. If the setting is set to ON, you can control the connected HDMI CEC-compatible device on the same power on or power off status.Note: This menu option is only available if the input source is HDMI or DP.
LOGOEnables or disables the logo feature. If the setting is set to ON, the AG Neovo logo is briefly displayed after the display is powered on.
LEDTurns the LED indicator on or off while using the LCD monitor.
MONITOR-ID Sets the monitor ID.Touch the ◀ or ►button to set the ID.-
RECALLUse to recall all to default settings, except Language and the input source.Touch the ► button to execute the function.

ADJUSTING THE LCD DISPLAY

5.9 ECO SMART

With the built-in EcoSmart sensor, users can enable the Eco Smart feature to automatically adjust the LCD screen brightness according to the ambient light. This feature comforts the eyes and helps optimise energy efficiency.

AG Neovo RX-24E - ECO SMART - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION ENABLE ON OFF MODE AUTO USER | LEVEL 8.0 EXIT SELECT ▶ ADJUST ▲
  1. Touch to call out the OSD window.
  2. Select ECO SMART menu, then touch the ▶ button.
  3. Touch the ▲ or ▼ button to select an option.
Item Function Operation Value
ENABLEEnables or disables the Eco Smart feature.Touch the◀or▶button to select the value.ONOFF
MODESets the auto brightness mode.AUTOUSER
The mode can be set to:AUTO- This mode is the default mode. The LCD brightness automatically adjusts to the ambient brightness.USER- Allows you to manually adjust the LCD brightness.
LEVELAllows you to set the level of LCD brightness.Note:This menu option is only available if the MODE setting is set to USER.Touch the◀or▶buttons to adjust the value.0 to 100

ADJUSTING THE LCD DISPLAY

5.10 INPUT SELECT

AG Neovo RX-24E - INPUT SELECT - 1

text_image NTSC 60Hz BRIGHTNESS COLOUR TEMP. IMAGE SETTING ASPECT RATIO ANTI-BURN-IN OSD SETTING AUDIO SETTING SYSTEM ECO SMART INPUT SELECT LANGUAGE INFORMATION VGA PRESS DVI PRESS HDMI PRESS DP PRESS CVBS1 PRESS CVBS2 PRESS S-VIDEO PRESS EXIT SELECT ADJUST
  1. Touch to call out the OSD window.
  2. Select INPUT SELECT menu, then touch the ▶ button.
  3. Touch the ▲ or ▼ button to select an option.
Item Function Operation Value
VGA Sets VGA as the input source signal.Touch the ➤ button to select the input source.-
DVI Sets DVI as the input source signal.
HDMISets HDMI as the input source signal.
DPSets DP (DisplayPort) as the input source signal.
CVBS1Sets CVBS1 as the input source signal.
CVBS2Sets CVBS2 as the input source signal.
S-VIDEOSets S-Video as the input source signal.

CHAPTER 6: APPENDIX

6.1 Warning Messages

Warning Messages Cause Solution
AG Neovo RX-24E - Warning Messages - 1 INPUT SIGNAL OUT OF RANGEThe resolution or the refresh rate of the graphics card of the computer is set too high.· Change the resolution or the refresh rate of the graphics card.
[OTW4] NO SIGNALThe LCD display cannot detect the input source signal.· Check if the input source is turned ON.· Check if the signal cable is properly connected.· Check if any pin inside the cable connector is twisted or broken.
AG Neovo RX-24E - Warning Messages - 2 OSD LOCK OUTThe OSD has been locked by the user.· Unlock the OSD, refer to page 20.
AG Neovo RX-24E - Warning Messages - 3 ANTI-BURN-IN ONThe Anti-Burn-In function has been enabled by the user.· Disable Anti-Burn-In function, refer to page 34.
AG Neovo RX-24E - Warning Messages - 4 ANTI-BURN-IN OFFThe Anti-Burn-In function has been disabled by the user.· Enable Anti-Burn-In function, refer to page 34.

6.2 Troubleshooting

Problem Possible Cause and Solution
No picture.·LED indicator is OFF.·Check if the LCD display is turned ON.·Check if the power adapter is properly connected to the LCD display.·Check if the power cord is plugged into the power outlet.
·LED indicator is AMBER.·Check if the computer is turned ON.·Check if the computer is in standby mode, move the mouse or press any key to wake up the computer.
Image position is incorrect.·Adjust the H. POSITION and V. POSITION values. Refer to IMAGE SETTING on 30.
The displayed texts are blurry.·For VGA input, touch on the keypad to auto-adjust the display.·Adjust the IMAGE SSETTING, refer to 30.
The OSD menu can't be called out.·The OSD is locked. To unlock the OSD, refer to page 20.
Red, blue, green, white dots appear on screen.·There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.
No audio output. ·Check if the volume is set to 0, refer to Audio Mute on page 21.·Check if the AUDIO SETTING > AUDIO setting is set to OFF (refer to page 36).·For VGA or DVI input, check the audio setting of the computer.·For HDMI or DP input, select the correct audio input source, refer to page 40.
Cannot adjust backlight setting.·The Eco Smart feature is enabled. Set the ECO SMART > ENABLE setting to OFF to disable the Eco Smart feature, refer to page 39.
The displayed picture looks distorted.·Adjust the aspect ratio, refer to 33.
Dew formed on or inside the LCD display.·This normally happens when the LCD display is moved a cold room to a hot room temperature. Do not turn ON the LCD display, wait for the dew condensation to disappear.
Mist formed inside the glass surface.·This happens due to humid weather conditions. This is a normal occurrence. The mist will disappear after a few days or as soon as the weather stabilizes
Faint shadows from a static image appear on the screen.·Turn off the LCD display for extended periods of time.·Use a screen saver or a black and white image and run it for extended periods of time.

APPENDIX

6.3 Transporting the LCD Display

To transport the LCD display for repair or shipment, place the display in its original packaging carton.

1 Put all the accessories in the box (if necessary). Place the two foam cushions on each side of the LCD display for protection.
2 Place the LCD display down in the box.
3 Place the accessories box on the designated area (if necessary).
4 Close and tape the box.

AG Neovo RX-24E - Transporting the LCD Display - 1

natural_image Technical line drawing of a mechanical assembly with components and wiring, no text or symbols present

CHAPTER 7: SPECIFICATIONS

7.1 Display Specifications

RX-22E RX-24E
Panel Panel Size 21.5" 23.6"
Max. Resolution FHD 1920 x 1080
Pixel Pitch 0.2480 mm 0.2715 mm
Brightness 250cd/m2
Contrast Ratio 20,000,000 :1 (DCR)
Viewing Angle (H/V) 178°/178°
Display Colour 16.7M
Response Time 5ms
Frequency (H/V) H: 15kHz - 83kHzV: 50Hz - 85Hz
Input VGA 15-Pin D-Sub
DVI24-Pin DVI-D
CVBSBNC x 2
S-Video4-Pin mini DIN
HDMIHDMI x 1
DisplayPortDP 1.2 x 1
OutputCVBSBNC x 2
External ControlRS-232RS-232 In
USBFW Update Only
Audio Audio Input1 x stereo audio in for PC (audio jack, 3.5 ∅)2 x stereo audio in for video (RCA)
Audio Output2 x stereo audio in for video (RCA)
Speaker Out2W x 2
Power InPower SupplyExternal
Power RequirementsDC 12V, 3.33A
Consumption< 23W (On)< 25W (On)
< 0.5W (Stand-by)
< 0.5W (Off)
Operating ConditionsTemperature0 °C ~ 40 °C (32 °F ~ 104 °F)
Humidity10% ~ 90%
Storage ConditionsTemperature-20 °C ~ 60 °C (-4 °F ~ 140 °F)
Humidity5% ~ 95%
WeightProduct Weight6.9 kg (15.2 lbs)7.9 kg (17.4 lbs)
Package Weight9.5 kg (20.9 lbs)10.6 kg (23.4 lbs)

Note: All specifications are subject to change without prior notice.

7.2 Display Dimensions

7.2.1 RX-22E Dimensions

AG Neovo RX-24E - RX-22E Dimensions - 1

7.2.2 RX-24E Dimensions

AG Neovo RX-24E - RX-24E Dimensions - 1

Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan.

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Product information

Brand : AG Neovo

Model : RX-24E

Category : Monitor