UNITE 100 - Video Conferencing System ClearOne - Free user manual and instructions

Product Type	PTZ HD Video Conferencing Camera System
Brand	ClearOne
Model	UNITE 100
Image Sensor	1/2.8 inch 2 Megapixel HD CMOS
Video Resolution	1080p60/50/30/25, 720p60/50/30/25
Lens	3.92mm – 47.3mm, F1.8 – F2.8, Angle of View: 72.5° – 6.3°
Optical Zoom	12x
Pan Range	±170°
Tilt Range	-30° to +90°
Pan Speed	0.1° – 180°/sec
Tilt Speed	0.1° – 80°/sec
Presets	10 (up to 128 via serial command)
Video Output Interfaces	USB 3.0 (B Male), DVI-I (includes HDMI and YPbPr)
Control Interface	8-pin mini DIN RS232, RS485, VISCA/Pelco-D/Pelco-P protocols
Power Supply	DC 12V, 2A
Max Power Consumption	12W
Weight	1.3 kg
Included Accessories	Power adapter, power cable, USB 3.0 cable (or DVI cable), RS232 cable, remote controller, user manual, 4 double-sided adhesive strips
Remote Control	Infrared, controls PTZ, zoom, focus, menu, presets
On-Screen Display (OSD) Menu	Yes, via remote for system, camera, PTZ, video format, reset, help
Working Temperature	23°F to 113°F (-5°C to +45°C)
Storage Temperature	-4°F to 140°F (-20°C to +60°C)
Maintenance	Use soft cloth and mild cleanser; avoid strong or corrosive cleansers
Safety Warnings	Avoid moisture, shock, strong magnetic fields; install on level surface; use specified power supply
Compliance	FCC Part 15 Class A, Canadian ICES-003
Support	Phone: [phone], Email: [e-mail], Web: www.ClearOne.com

Frequently Asked Questions - UNITE 100 ClearOne

How do I reset the camera to factory settings?

Press the MENU key on the remote to open the OSD menu. Navigate to RESET using the arrow keys, then select ALL. RESET and press HOME to confirm. The camera will restore factory defaults.

How do I change the video output format?

You can change the video format via the OSD menu: press MENU, go to V. FORMAT, select your desired resolution (e.g., 1080P60), and press HOME. Alternatively, use the rotary switch at the bottom of the camera (positions 0-7 for preset formats, F for OSD control).

How do I set and recall presets?

To set a preset: move the camera to the desired position, then press SET PRESET + a number key (0-9) on the remote. To recall: simply press the number key. To clear a preset: press CLEAR PRESET + the number key. To clear all: press # + # + #.

What should I do if there is no image output?

First, check that the power cord is connected and the power indicator light is on. Verify that the video cable (USB or DVI) is securely attached. Ensure the working mode switches (SW1 and SW2) at the bottom of the camera are set to ON. Try power cycling the camera.

How do I clean the camera lens?

Use a soft, lint-free cloth or lens tissue. For stubborn smudges, lightly dampen the cloth with a neutral cleanser. Do not use strong or corrosive cleaners, and avoid scratching the lens.

What control protocols does the UNITE 100 support?

The camera supports VISCA (default), Pelco-D, and Pelco-P protocols via RS232/RS485. You can change the protocol in the OSD menu under SYSTEM OPTION > PROTOCOL.

Can I control multiple cameras with one remote?

Yes. Each camera can be assigned an address (1-4) by pressing * + # + F1 (or F2/F3/F4) on the remote. Then use the CAMERA SELECT keys to choose which camera to control.

How do I update the camera firmware?

The manual does not describe a user-updateable firmware process. For firmware updates, contact ClearOne technical support at [e-mail] or visit www.ClearOne.com.

What is the warranty for the UNITE 100?

Warranty details are not explicitly stated in the manual. Contact ClearOne sales or support for warranty information. The warranty does not cover damage from electrical surges or lightning.

How do I contact technical support?

You can reach ClearOne technical support by phone at 1.800.283.5936, by email at [e-mail], or visit their website at www.ClearOne.com. For product returns, obtain an RMA number before shipping.

USER MANUAL UNITE 100 ClearOne

Black and white photo of a video camera with a remote control and a scroll wheel (no visible text or symbols)

Table of Contents

INTRODUCTION

Preface....1

Warning Notes....1

Features....2

Parts Included 2

INSTALLATION

Connections 3

Setup 3

CAMERA PHYSICAL DESCRIPTION

Camera Specifications....6

Dimensions....7

RS232/DB9 Interface....7

Remote Controller Explanation 8

MENU CONTROL OF THE CAMERA

Main Screen....9

System Option....10

Camera Option....11

PT Option....13

Reset Option....14

Help Option 14

Exit Option....14

COM CONTROL OF THE CAMERA

VISCA Protocol....15

Part 1: Camera Return Command....15

Part 2: Camera Control Command ....16

Part 3: Inquiry Command ....19

Pelco-D: Protocol Command List....20

Pelco-P: Protocol Command List 21

TROUBLESHOOTING THE CAMERA CONTROL OF THE CAMERA

Camera Maintenance....23

Camera Misuse 23

Troubleshooting 23

COMPLIANCE

SERVICE AND SUPPORT

Introduction

PREFACE

Thanks for using the UNITE 100 PTZ (Pan-Tilt-Zoom) HD camera.

This manual introduces the functions, installation, and operation of the HD camera. Please read the manual thoroughly before installation and usage.

WARNING NOTES

Use this product only under the specified conditions to avoid any damage or danger.

Moisture - Do not expose the camera to rain or moisture.

Shock Hazard - Do not perform any unauthorized modification or dismantling. To reduce the risk of electric shock, do not remove the cover. Refer servicing to qualified personnel. ClearOne is not responsible for any unauthorized modification or dismantling.

Environmental - Never operate the camera when the temperature, humidity, or power are out of the authorized ranges. Do not expose the camera to corrosive materials, liquids or gasses.

Cleaning - To avoid scratching, use only a soft cloth and mild cleansers to clean the camera.

Magnetism - Strong electromagnetic fields near the camera may affect the image quality.

Electrical Safety - Installation and operation must comply with electrical safety standards.

Transport - Avoid stress, vibration, and moisture in transport, storage, and installation.

Placement - The camera must be placed on a level desk or platform, and it must not be installed on a slant. No object should restrict the camera range of motion.

Power Supply Polarity - The power supply is rated ±12 VDC at 2 Amps. The polarity of the power supply as shown in the following drawing:

Technical line drawing of a cylindrical electronic component with internal structure and mounting holes (no text or symbols)

FEATURES

The UNITE 100 camera has the following features.

1. Easy to use menu operation.
2. High-speed USB 3.0 interface, DVI-I interface (including HDMI and YPbPr).
3. Includes IR remote controller. The camera can receive both its own remote controller signals, and signals from terminal equipment through the VISCA IN to the terminal equipment IR receiver.

PARTS INCLUDED

The UNITE HD Camera includes the following:

• Camera.
  • Power adapter
• Power cable
  • USB 3.0 data cable or DVI Cable
• RS232 cable
• Remote controller
• User manual
  • Four double-side adhesive strips

Please check if your order is complete. Contact ClearOne if there is any question about your shipment.

Collection of electronic devices including a video camera, charging cable, USB cable, remote control, and power cord (no text or symbols visible)

Installation

When setting up the camera, never move the camera by seizing the camera head. Don't rotate camera head by hand; otherwise, mechanical trouble will occur.

Observe all warnings listed at the beginning of this manual

For stability, the base can be fixed in place by the double-sided adhesive strips.

To prevent damage to the camera, never turn the camera power on before installation is completed.

CONNECTIONS

The connections to the camera are as illustrated below:

VISCA Cable to RS232C VISCA IN High speed USB3.0 HD Video interface DVI-HDMI Interface AC Adaptor DC12V input AC Jack power supply cable Rotary switch:video output format selection

» Note: You will connect the USB or DVI cable depending on which is sent with your equipment.

SETUP

Perform the following:

1. Make the power connection, but don't plug in the supply to turn the camera power on.

2. Set the Working Mode switch setting at the bottom of the camera as shown in the following illustration:

Diagram showing a grid of horizontal lines and a labeled rectangular box with numbers 1, 2, 3, 4 in the bottom-right corner.

Switch Position
1	ON
2	ON
3 OFF
4	ON

1. Plug in the power supply to turn the supply on, the camera indicator light illuminates red.

Dial Position Video Setting
0 1080P60
1 1080P50
2 1080P30
3 1080P25
4 720P60
5 720P50
6 720P30
7 720P25
8 ----
9 ----
A ----
B ----
C ----
D ----
E ----
F Video format set via OSD menu

1. Confirm that in the computer the camera is attached to, the computer device manager has universal serial bus (usb) controller are "USB3.0 Root Hub" and "USB3.0 eXtensible Host Controller." If not, please install the Intel(R)_USB_3.0_extensible_Host_Controller_Driver.

Device Manager File Action View Help VirtualBox Host-Only Ethernet Adapter Ports (COM & LPT) Print queues Processors Software devices Sound, video and game controllers Storage controllers System devices Universal Serial Bus controllers Alcor Micro USB 2.0 Card Reader Generic USB Hub Generic USB Hub Generic USB Hub Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26 Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft) USB Composite Device USB Composite Device USB Composite Device USB Root Hub USB Root Hub USB Root Hub (xHCI) USB Serial Converter USB Serial Converter USB Serial Converter

1. When the camera is powered-on and begins to initialize, it will first rotate horizontally to the left limit position, then down to the bottom limit; finally it will move both horizontally and vertically to the middle position. The motor then stops running, and initialization is completed.

» Note: If the power-on mode is opened and saved at preset position 0 or 1, then the pan/tilt will be set to the 0 or 1 preset position.

1. Test the remote functionality with the camera by resetting the camera to it's factory settings through the On-Screen-Display (OSD) with the menu key of remote controller, [MENU] -> ->, moving the left/right keys ◀▶ to select , then confirm by [HOME] key as the following:

RESET ==================== SYS. RESET NO CAM. RESET NO P T. RESET NO ALL. RESET NO BACK / M E N U

Camera Physical Description

The following illustration shows the various features, controls, and connections:

1. Camera Lens 7. Video Output Format Selection Switch

2. Camera Base 8. RS232 Control Interface

3. Power Indicator Light 9. USB3.0 B Male Interface

4. Working Mode Selection Switch 10. DVI-I Video Output

5. Tripod Screw Hole 11. 12VDC Input Power Supply Jack

6. Mounting Holes (currently not used) 12. Power Indicator Light

CAMERA SPECIFICATIONS

Video Format 1080P60/50/30/25 7	20P60/50/30/25
Video Output Interfaces USB3.0, DVI-I (including the HDMI and YPbPr signal)
Image Sensor 1/2.8 inch 2 Megapixels high quality HD CMOS Sensor
Lens 3.92mm ~ 47.3 mm, F1.8 - 2.8, angle of view: 72.5°- 6.3°
Rotation ±170° for pan rotation, and -30°~+90° for tilt rotation,support upside down installation
Speed 0.1°-180°/sec for pan rotation, 0.1°-80°/sec for tilt rotation
Presets 10 preset positions (up to 128 presets by serialcommand), precision error less than 0.2°
White Balance, Exposure, Focus Auto/Manual white balance/indoors/out doors/ ControllerAuto/Auto-track white balance , Auto/Manual exposure(iris, shuttle), Auto/Manual/One Push focus
Wide Dynamic Range (WDR) Support WDR function with performance ≥100dB
Control Interface	8 pins mini DIN, RS232, VISCA/Pelco-D/Pelco-P protocol
Power Interface	HEC3800 power jack , Power supply adapter: 12VDC/2A
Max Power Consumption	12W
Working Temperature	23°F to 113°F (-5°C to +45°C)
Storage Temperature	-4°F to -140°F (20°C to +60°C)
Weight	1.3 Kg

DIMENSIONS

RS232/DB9 INTERFACE

Note the required connections:

Camera Pinout	RS232 Interface DB9 Interface
	Camera Pin/Function	Mini DIN Pin/Function	Camera Pin/Function	DB9 Pin/Function
	1. DTR 1. DTR 1. DTR 1. CD
	2. DSR 2. DSR 2. DSR 2. RXD
	3. TXD 3. TXD 3. TXD 3. TXD
	4. GND 4. GND 4. GND 4. DTR
	5. RXD 5. RXD 5. RXD 5. GND
	6. RS485-A 6. GND 6. RS485-A 6. DSR
	7. IR OUT - 7. IR OUT 7. RTS
	8. RS485-B	-	8. RS485-B	8. CTS

Camera Operation Using the Remote

This section describes the IR Remote Controller and its use with the Unite Camera.

Control Description
0 Standby KeyAfter pressing the Standby Key, the camera will go into standby mode. The front indicator light is off, but blinks every 20 sec. Press the Standby Key again and the camera will perform a self-check and return back to the home position. If the power on mode is set, it will automatically run to the preset position.
1 Number KeysUsed for setting or moving to presets.If a preset has been established for a number, pressing that number key will move the camera to the assigned preset position.
2	* KeyUsed in key combinations
3 Set Preset/Clear Preset Position KeysSet a Preset Position Key:Move camera to desired position,Set Preset + 0-9 number key:Clear a Preset key:Clear Preset key + 0-9 number keyClear all the Preset Position Keys:#++#
4 - Unavailable -
5 Focus Control KeysAutomatic focus:AutoManual focus:ManualFocus+: Adjust focus near to farFocus-: Adjust focus far to near

Control Description

6 Camera SelectionSelect the camera to be controlled. (The camera address number is assigned using the Camera IR Remote Control Address Setting in control item 11 below.)

7 # KeyUsed in key combinations.

8 Pan/Tilt Control KeysTilt UP: Press key ▲ upTilt DOWN: Press key ▼ downPan LEFT: Press key ◀ leftPan RIGHT: Press key ▶ rightHOME key: Return to the middle position

9 MenuOpen or close the On-Screen-Display (OSD) menu.

10 Zoom KeyZoom OUT: press ZOOM ▲ keyZoom IN: press ZOOM ▼ keyPress and hold the key, the camera will keep zooming in or zooming out and stops as soon as the key is released.

11 Camera IR Remote Control Address SettingCamera Address No. 1: *+#+F1Camera Address No. 2: *+#+F2Camera Address No. 3: *+#+F3Camera Address No. 4: *+#+F4A single remote can be used to control up to 4 cameras if each one receives it's own Camera Address.Example: Pressing * + # + F2 will assign address 2 to the camera. Afterwards, select Camera Address 2 with the Camera Select keys on the remote (see control 6 above) before the remote can be further used to control the camera.

Menu Control of the Camera

The UNITE camera settings can be controlled via the remote controller using the On-Screen-Display menus. This section describes the menu options and the settings they control.

In normal working mode, press the [MENU] key to display the menu.

MAIN SCREEN

Use the remote control position keys ▲▼ to navigate to the menu item.

Then click the [HOME] key to open the menu item.

MAIN ===================== Language / EN (SYSTEM OPTION) (CAMERA OPTION) (PT OPTION) (V. FORMAT) (RESET) (HELP) EXIT / MENU

LANGUAGE: Language setting, Chinese / English

SYSTEM OPTION: System setting submenu

CAMERA OPTION: Camera setting submenu

PT OPTION: Pan/Tilt setting submenu

V. FORMAT: Video Format setting submenu

RESET: Reset camera settings

HELP: Help describes menu key operation

EXIT/MENU: The [MENU] key exits the MAIN menu

SYSTEM OPTION

From the MAIN MENU, move the pointer to , and then click the [HOME] key to enter the SYSTEM SET screen as shown:

SYSTEM SET
PROTOCOL	VISCA
ADDR	01
B. RATE	9600
RS485	off
ARM. VER	1.0A
FPGA. VER	1.0
MODEL	UH-M
BACK / MENU

PROTOCOL: Reset condition VISCA

Protocol type: VISCA/Pelco-P/Pelco-D

ADDR: Reset condition: 01

VISCA=1\~7 Pelco-P/Pelco-D = 1\~63

B. RATE: Reset condition:9600

2400/4800/9600/115200

RS485: Reset condition: off

ON when using RS485 communication

ARM.VER/FPGA.VER/CAM.VER: Software version information

Model: Camera internal identifier code, UH-M

BACK/MENU: The [MENU] key returns to the MAIN menu

CAMERA OPTION

From the MAIN MENU, move the pointer to , and then click the [HOME] key to enter the CAMERA SET screen as shown:

CAMERA SET (EXPOSURE) (COLOR) (LEN) (NR) BACK / M E N U

EXPOSURE: Exposure submenu

COLOR: Color settings submenu

LEN: Lens focus submenu

NR: NR submenu

BACK/MENU: The [MENU] key returns to the previous menu

Exposure Submenu

From the CAMERA SET screen, move the pointer to the , and then click the [HOME] key to enter the EXPOSURE screen as shown:

EXPOSURE SETTING
EXP. MODE	Auto
SHUTTER	--
IRIS	--
GAIN	--
BRIGHT	3
EV. MODE	off
LEVEL	--
WDR	off
LEVEL	--
BACK / MENU

EXP. MODE: Reset condition

Auto/Manual. Manual setting allows Shutter, Iris and Gain to be manually set

SHUTTER: Reset condition Default.

Available selections: 1/60 1/90 1/100 1/125 1/180

1/250 1/350 1/500 1/725 1/1000 1/1500 1/2000

1/3000 1/4000 1/6000 1/10000

IRIS: Reset condition Default

Aperture control of camera. 0-13

GAIN: Electronic amplification of the video signal. 0-15

BRIGHT: Brightness control. Reset condition 3, 0-9

EV MODE: Reset Condition: off, Available: On/Off (only available in Auto mode)

WDR: Wide Dynamic Range

BACK/MENU: The [MENU] key returns to the previous menu

Color Submenu

From the CAMERA SET screen, move the pointer to the , and then click the [HOME] key to enter the COLOR screen as shown:

COLOR
WB.MODE	ATW
R.GAIN	--
B.GAIN	--
GAMMA	3
SATURATION	3
APERTURE	3
FLICK	50HZ
NR LEVEL	5
CONTRAST	3
BACK / MENU

WB MODE: Reset Condition: ATW

White balance mode setting: Auto, Indoor, Outdoor, OnePush, ATW, Manual

R.GAIN: Reset condition Default.

Red gain setting: 0-50 (only available in Manual mode)

B.GAIN: Reset condition Default

Blue gain setting: 0-50 (only available in Manual mode)

GAMMA: Reset Condition:0

GAMMA setting: 0-3

SATURATION: Reset condition 3, Saturation setting: 0-9

APERTURE: Reset Condition: 5, Aperture setting: 0-9

FLICK: Reset Condition: Off, FLICK setting: 50HZ/60HZ/OFF

NR LEVEL: Reset Condition: 2, NR LEVEL setting: 0-9

CONTRAST: Reset Condition: 3, CONTRAST setting:0-9

BACK/MENU: The [MENU] key returns to the previous menu

LEN Submenu

From the CAMERA SET screen, move the pointer to the , and then click the [HOME] key to enter the LEN screen as shown:

LEN FOCUS Auto BACK / M E N U

FOCUS: Auto, Manual, OnePush

BACK/MENU: The [MENU] key returns to the previous menu

NR Submenu

From the CAMERA SET screen, move the pointer to the , and then click the [HOME] key to enter the NR screen as shown:

NR ==================== 2NDR 3 3NDR 0 BACK / M E N U

2NDR: 2D Noise reduction; 0-9

3NDR: 3D Noise reduction; 0-3

BACK/MENU: The [MENU] key returns to the previous menu

PT OPTION (PAN/TILT)

From the MAIN MENU, move the pointer to the , and then click the [HOME] key to enter the PT SET screen as shown:

PT SET
POWER. ACT	Off
SPEEDBYZ	On
MOUNT. MODE	Up
IR M. SPEED	16
IR Z. SPEED	07
MIN. SPEED	0
SCAN. SPEED	10
BACK / MENU

POWER ACT: Reset Condition: Off

0/1 (The camera will move to no. 0/1 preset position after 12 seconds without control since power on), Off

SPEEDBYZ: Reset Condition: On

Only work for IR remote control: On (When the camera zoom becomes larger, rotation speed diminishes, Off

MOUNT MODE: Reset Condition: Up, UP, DOWN

IR M. SPEED: Reset Condition: 16, IR remote control move speed: 5-24

IR Z. SPEED: Reset Condition: 07, IR remote control zoom speed: 1-7

MIN. SPEED: Reset Condition: 0, Minimum start speed for serial command: 0-9

SCAN. SPEED: Reset Condition: 10, move speed: 4-15

BACK/MENU: The [MENU] key returns to the previous menu

V. FORMAT OPTION

From the MAIN MENU, move the pointer to the , and then click the [HOME] key to enter the VIDEO FORMAT screen as shown:

VIDEO FORMAT ==================== 1080P60 1080P50 108030 1080P25 720P60 720P50 720P30 720P25 BACK / MENU

Video Formats: Select from the available formats:

1080P60, 1080P50, 1080P30, 1080P25, 720P60, 720P50, 720P30, 720P25

BACK/MENU: The [MENU] key returns to the previous menu

RESET OPTION

From the MAIN MENU, move the pointer to the , and then click the [HOME] key to enter the RESET screen as shown:

RESET ==================== SYS. RESET NO CAM. RESET NO PT. RESET NO ALL. RESET NO BACK / M E N U

SYS. RESET: System reset:

Protocol: VISCA; Address: 1; baud rate:9600; RS485:Off

CAM. RESET: Camera parameter reset

PT. RESET: power action:

Off; speed by zone: On; mount mode: Up; IR move speed:16; IR zoom speed: 7;MIN.SPEED 0;SCAN. SPEED 10

ALL RESET: reset above 3 items to factory default

BACK/MENU: The [MENU] key returns to the previous menu

HELP OPTION

From the MAIN MENU, move the pointer to the selection, and then click the [HOME] key to enter the HELP screen as shown:

HELP ^ ∨ SELECT MENU < > CHANGE SETTING H O M E ENTER M E N U RETURN BACK / M E N U

DESCRIPTION:

This screen tells how the keys on the IR Remote are used in the OSD Menu system. The Arrow, Home and Menu keys are shown:

BACK/MENU: The [MENU] key returns to the previous menu

Exit Option

From the MAIN MENU, press the [MENU] key again to enter the EXIT screen. This screen presents the option to save and exit the settings menus, or to exit without saving, as shown:

EXIT ==================== SAVE? Yes/No OK/HOME BACK/MENU

SAVE: To save settings: Yes/No

OK/HOME: The [HOME] key exits the menu system

BACK/MENU: The [MENU] key returns to the Main menu

COM Control of the Camera

In normal working mode, the UNITE camera is able to be controlled via RS-232C/RS485 command (VISCA IN). The parameters of the RS232C/RS485 COM are as follows:

Parameter Description
Baud Rate 2400/4800/9600/115200 bit/sec.
Start Bit 1 bit
Data Bit 8 bit
Stop Bit 1 bit
Code None

When the camera is first connected to power, the camera initializes by moving to the down left, then back to middle, with the farthest zoom rate in the auto focus and auto iris mode. After initialization, the camera moves to the preset No. 0 or 1 if it is established. Then the users can control the camera via serial command.

VISCA PROTOCOL

PART 1: CAMERA RETURN COMMAND
z = Camera Address + 8

ACK/Completion Message
	Command Packet Note
ACK z0 41 FF Returned when the command is accepted.
Completion z0 51 FF Returned when the command has been executed.

Error Message
	Command Packet Note
Syntax Error z0 60 02 FF Returned when the command format is different or when a command with illegal command parameters is accepted
Command Not Executable	z0 61 41 FF Returned when a command cannot be executed due to current conditions. For example, when commands controlling the focus manually are received during auto focus.

PART 2: CAMERA CONTROL COMMAND
y=x+8 , where x = the camera address you want to control.

Command Function	Command Packet Note
AddressSet Broadcast 88	30 01 FF Address setting
IF_Clear Broadcast 88 01	00 01 FF I/F Clear
CommandCancel 8x 21 FF
CAM_Power	On 8x 01 04 00 02 FF		Power ON/OFF
	Off 8x 01 04 00 03 FF
CAM_Zoom	Stop 8x 01 04 07 00 FF
	Tele(Standard) 8x 01 04 07 02 FF
	Wide(Standard) 8x 01 04 07 03 FF
	Tele(Variable)	8x 01 04 07 2p FF	p = 0 (low) - 7(high)
	Wide(Variable) 8x 01 04 07 3p FF
	Direct	8x 01 04 47 0p 0q 0r 0s FF	pqrs: Zoom Position
	DirectSpeed	81 0A 04 47 0V 0p 0q 0r 0s FF	V:Speed 0 (low) - 7 (high)pqrs: Zoom Position
CAM_Focus	Stop 8x 01 04 08 00 FF
	Far(Standard)	8x 01 04 08 02 FF
	Near(Standard)	8x 01 04 08 03 FF
	Direct	8x 01 04 48 0p 0q 0r 0s FF	pqrs: Focus Position
	One Push AF	8x 01 04 18 01 FF
CAM_ZoomFocus	Direct	8x 01 04 47 0p 0q 0r 0s0t 0u 0v 0w FF	pqrs: Zoom Positiontuvw: Focus Position
CAM_WB	Auto	8x 01 04 35 00 FF
	Indoor	8x 01 04 35 01 FF
	Outdoor	8x 01 04 35 02 FF
	OnePush	8x 01 04 35 03 FF
	Manual	8x 01 04 35 05 FF
CAM_RGain	Reset	8x 01 04 03 00 FF	Manual Control of R Gain
	Up 8x 01 04 03 02 FF
	Down	8x 01 04 03 03 FF
	Direct	8x 01 04 43 00 00 0p 0q FF	pq: R Gain
CAM_Bgain	Reset	8x 01 04 04 00 FF	Manual Control of B Gain
	Up 8x 01 04 04 02 FF
	Down	8x 01 04 04 03 FF
	Direct	8x 01 04 44 00 00 0p 0q FF	pq: B Gain
Command Function	Command Packet Note
CAM_AE	Full Auto 8x 01 04 39 00 FF Automatic Exposure mode
	Manual 8x 01 04 39 03 FF Manual Control mode
	Shutter priority 8x 01 04 39 0A FF	Shutter Priority Automatic Exposure mode
	Iris priority 8x 01 04 39 0B FF	Iris Priority Automatic Exposure mode
	Bright 8x 01 04 39 0D FF	Bright mode (Manual control)
CAM_Shutter	Reset 8x 01 04 0A 00 FF	Shutter SettingUp 8x 01 04 0A 02 FF
	Down 8x 01 04 0A 03 FF
	Direct 8x 01 04 4A 00 00 0p 0q FF pq: Shutter Position
CAM_Iris	Reset 8x 01 04 0B 00 FF	Iris SettingUp 8x 01 04 0B 02 FF
	Down 8x 01 04 0B 03 FF
	Direct 8x 01 04 4B 00 00 0p 0q FF pq: Iris Position
CAM_Gain	Reset 8x 01 04 0C 00 FF	Gain SettingUp 8x 01 04 0C 02 FF
	Down 8x 01 04 0C 03 FF
	Direct 8x 01 04 0C 00 00 0p 0q FF pq: Gain Position
CAM_Bright	Direct	8x 01 04 4D 00 00 0p 0q FF
CAM_ExpComp	On 8x 01 04 3E 02 FF	Exposure Compensation ON/OFF
	Off 8x 01 04 3E 03 FF
	Reset 8x 01 04 0E 00 FF	Exposure Compensation Amount Setting
	Up 8x 01 04 0E 02 FF
	Down 8x 01 04 0E 03 FF
	Direct 8x 01 04 4E 00 00 0p 0q FF pq: ExpComp Position
CAM_Aperture	Reset 8x 01 04 02 00 FF	Aperture Control
	Up 8x 01 04 02 02 FF
	Down 8x 01 04 02 03 FF
	Direct 8x 01 04 42 00 00 0p 0q FF pq: Aperture Gain
CAM_Memory	Reset 8x 01 04 3F 00 0p FF p: Memory Number (=0 to 127)
	Set	8x 01 04 3F 01 0p FF
	Recall	8x 01 04 3F 02 0p FF
CAM_LR_Reverse	On 8x 01 04 61 02 FF	Image Flip Horizontal ON/OFF
	Off 8x 01 04 61 03 FF
CAM_PictureFlip	On 8x 01 04 66 02 FF	Image Flip Vertical ON/OFF
	Off 8x 01 04 66 03 FF

Part 2: CAMERA CONTROL COMMAND - Continued

Command Function	Command Packet Note
VideoSystem Set 8x01 06	35 00 0p FF		P: Video format1:1080P602:1080P504:720P605:720P506:1080P307:1080P258:720P309:720P25
CAM_IDWrite 8x01 04 22	0p 0q 0r 0s FF		pqrs: Camera ID (=0000 to FFFF)
SYS_Menu OFF 8x01 06	06 03 FF Turn off the menu
IR_Receive	On 8x01 06 08 02 FF		IR (remote commander) receive ON/OFF
	Off 8x01 06 08 03 FF
	On/Off 8x01 06 08 10 FF
IR_ReceiveReturn	On 8x01 7D 01 03 00 00 FF IR (remote commander)		receive message via the VISCA communication ON/OFF
	Off 8x01 7D 01 13 00 00 FF
Pan_tiltDrive	Up 8x01 06 01 VV WW	03 01 FF	VV: Pan speed 0x01 (low speed) to 0x18 (high speed)WW: Tilt speed 0x01 (low speed) to 0x14 (high speed)YYYY: Pan Position (TBD)ZZZZ: Tilt Position (TBD)
	Down 8x01 06 01 VV WW	W 03 02 FF
	Left 8x01 06 01 VV WW	01 03 FF
	Right	8x01 06 01 VV WW 02 03 FF
	Upleft	8x01 06 01 VV WW 01 01 FF
	Upright	8x01 06 01 VV WW 02 01 FF
	DownLeft	8x01 06 01 VV WW 01 02 FF
	DownRight	8x01 06 01 VV WW 02 02 FF
	Stop	8x01 06 01 VV WW 03 03 FF
	AbsolutePosition	8x01 06 02 VV WW0Y 0Y 0Y 0Y 0Z 0Z 0Z FF
	RelativePosition	8x01 06 03 VV WW0Y 0Y 0Y 0Y 0Z 0Z 0Z FF
	Home	8x01 06 04 FF
	Reset 8x01 06 05 FF
Pan-tiltLimitSet	Set	8x01 06 07 00 0W0Y 0Y 0Y 0Y 0Z 0Z 0Z FF	W:1 UpRight0 DownLeftYYYY: Pan Limit Position (TBD)ZZZZ: Tilt Limit Position (TBD)
	Clear	8x01 06 07 01 0W07 0F 0F 0F 07 0F 0F 0F FF

PART 3: INQUIRY COMMAND
y=x+8 , where x = the camera address you want to control.

Command Command Packet Return Packet Note
CAM_PowerInq 8x 09 04 00 FF		y0 50 02 FF On
		y0 50 03 FF Off (Standby)
CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF p qrs: Zoom Position
CAM_FocusModelInq 8x 09 04 38 FF		y0 50 02 FF Auto Focus
		y0 50 03 FF Manual Focus
CAM_FocusPosInq	8x 09 04 48 FF	y0 50 0p 0q 0r 0s FF	pqrs: Focus Position
CAM_WBModelInq 8x 09 04 35 FF		y0 50 00 FF Auto
		y0 50 01 FF Indoor mode
		y0 50 02 FF Outdoor mode
		y0 50 03 FF OnePush mode
		y0 50 04 FF ATW
		y0 50 05 FF Manual
CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: R Gain
CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: B Gain
CAM_AEModelInq 8x 09 04 39 FF		y0 50 00 FF Full Auto
		y0 50 03 FF Manual
		y0 50 0A FF Shutter priority
		y0 50 0B FF	Iris priority
		y0 50 0D FF	Bright
CAM_ShutterPosInq	8x 09 04 4A FF	y0 50 00 00 0p 0q FF	pq: Shutter Position
CAM_IrisPosInq	8x 09 04 4B FF	y0 50 00 00 0p 0q FF	pq: Iris Position
CAM_GainPosInq	8x 09 04 4C FF	y0 50 00 00 0p 0q FF	pq: Gain Position
CAM_BrightPosInq	8x 09 04 4D FF	y0 50 00 00 0p 0q FF	pq: Bright Position
CAM_ExpCompModelInq	8x 09 04 3E FF	y0 50 02 FF On
		y0 50 03 FF Off
CAM_ExpCompPosInq	8x 09 04 4E FF	y0 50 00 00 0p 0q FF	pq: ExpComp Position
CAM_ApertureInq	8x 09 04 42 FF	y0 50 00 00 0p 0q FF	pq: Aperture Gain
CAM_MemoryInq	8x 09 04 3F FF	y0 50pp FF	pp: Memory number last operated.
SYS_MenuModelInq	8x 09 06 06 FF	y0 50 02 FF On
		y0 50 03 FF Off
CAM_LR_Reverselnq 8x 09 04 61 FF		y0 50 02 FF On
		y0 50 03 FF Off
CAM_PictureFlipInq	8x 09 04 66 FF	y0 50 02 FF On
		y0 50 03 FF Off
CAM_IDInq	8x 09 04 22 FF	y0 50 0p 0q 0r 0s FF	pqrs: Camera ID
CAM_VersionInq	8x 09 00 02 FF	y0 50 ab cd mn pq rs tu vw FF
VideoSystemInq 8x 09 06 23 FF y0 50 0p FF		P: Video format1:1080P602:1080P504:720P605:720P506:1080P307:1080P258:720P309:720P25
IR_Receive 8x 09 06 08 FF		y0 50 02 FF On
		y0 50 03 FF Off
IR_ReceiveReturn		y0 07 7D 01 04 00 FF Power ON/OFF
		y0 07 7D 01 04 07 FF Zoom tele/wide
		y0 07 7D 01 04 38 FF AF On/Off
		y0 07 7D 01 04 33 FF CAM Backlight
		y0 07 7D 01 04 3F FF CAM Memory
		y0 07 7D 01 06 01 FF Pan_tiltDrive
Pan-tiltMaxSpeedInq 8x 09 06	11 FF y0 50 ww zz FF		ww: Pan Max Speedzz: Tilt Max Speed
Pan-tiltPosInq 8x 09 06 12 FF		y0 50 0w 0w 0w 0w0z 0z 0z 0z FF	www: Pan Positionzzzz: Tilt Position

PELCO-D: PROTOCOL COMMAND LIST
x = Camera Address

Function Byte1	Byte2	Byte3	Byte4	Byte5	Byte6	Byte7
Up	0xFF	Address		0x00		0x08	Pan Speed	Tilt Speed	SUM
Down	0xFF	Address		0x00		0x10	Pan Speed	Tilt Speed	SUM
Left	0xFF	Address		0x00		0x04	Pan Speed	Tilt Speed	SUM
Right	0xFF	Address		0x00		0x02	Pan Speed	Tilt Speed	SUM
Upleft	0xFF	Address		0x00		0x0C	Pan Speed	Tilt Speed	SUM
Upright	0xFF	Address		0x00		0x0A	Pan Speed	Tilt Speed	SUM
DownLeft	0xFF	Address		0x00		0x14	Pan Speed	Tilt Speed	SUM
Upleft	0xFF	Address		0x00		0x0C	Pan Speed	Tilt Speed	SUM
Zoom In	0xFF	Address		0x00		0x20	0x00	0x00	SUM
Zoom Out	0xFF	Address		0x00		0x40	0x00	0x00	SUM
Focus Far	0xFF	Address		0x00		0x80	0x00	0x00	SUM
Focus Near	0xFF	Address		0x01		0x00	0x00	0x00	SUM
Set Preset	0xFF	Address		0x00		0x03	0x00	Preset ID	SUM
Clear Preset	0xFF	Address		0x00		0x05	0x00	Preset ID	SUM
Call Preset	0xFF	Address		0x00		0x07	0x00	Preset ID	SUM
Query Pan Position	0xFF		Address		0x00	0x51	0x00	0x00	SUM
Query Pan Position Response	0xFF Address		0x00 0x59 Value High				Byte	Value Low Byte	SUM
Query Tilt Position	0xFF		Address		0x00	0x53	0x00	0x00	SUM
Query Tilt Position Response	0xFF Address		0x00 0x5B Value High				Byte	Value Low Byte	SUM
Query Zoom Position	0xFF		Address		0x00	0x55	0x00	0x00	SUM
Query Zoom Position Response	0xFF Address		0x00 0x5D Value High				Byte	Value Low Byte	SUM

PELCO-P: PROTOCOL COMMAND LIST

x = Camera Address

Function Byte1	Byte2	Byte3	Byte4	Byte5	Byte6	Byte7	Byte8
Up 0xA0 Address 0	0x00	0x08	Pan				Speed	Tilt Speed	0xAF	XOR
Down	0xA0	Address	0x00	0x10	0x10	Pan Speed	Tilt Speed	0xAF	XOR
Left	0xA0	Address	0x00	0x04	0x04	Pan Speed	Tilt Speed	0xAF	XOR
Right	0xA0	Address	0x00	0x02	0x02	Pan Speed	Tilt Speed	0xAF	XOR
Upleft	0xA0	Address	0x00	0x0C	0x0C	Pan Speed	Tilt Speed	0xAF	XOR
Upright	0xA0	Address	0x00	0x0A	0x0A	Pan Speed	Tilt Speed	0xAF	XOR
DownLeft	0xA0	Address	0x00	0x14	0x14	Pan Speed	Tilt Speed	0xAF	XOR
DownRight	0xA0	Address	0x00	0x12	0x12	Pan Speed	Tilt Speed	0xAF	XOR
Zoom In	0xA0	Address	0x00	0x20	0x20	0x00	0x00	0xAF	XOR
Zoom Out	0xA0	Address	0x00	0x40	0x40	0x00	0x00	0xAF	XOR
Focus Far	0xA0	Address	0x00	0x80	0x80	0x00	0x00	0xAF	XOR
Focus Near	0xA0	Address	0x01	0x00	0x00	0x00	0x00	0xAF	XOR
Set Preset	0xA0	Address	0x00	0x03	0x03	0x00	Preset ID	0xAF	XOR
Clear Preset	0xA0	Address	0x00	0x05	0x05	0x00	Preset ID	0xAF	XOR
Call Preset	0xA0	Address	0x00	0x07	0x07	0x00	Preset ID	0xAF	XOR
Query Pan Position	0xA0	Address	0x00	0x51	0x51	0x00	0x00	0xAF	XOR
Query Pan Position Response	0xA0 Address 0x00 0x59 Value					High Byte	Value Low Byte	0xAF	XOR
Query Tilt Position	0xA0	Address	0x00	0x53	0x53	0x00	0x00	0xAF	XOR
Query Tilt Position Response	0xA0	Address	0x00	0x5B	0x5B	Value High Byte	Value Low Byte	0xAF	XOR
Query Zoom Position	0xA0		Address	0x00		0x55	0x00	0x00	0xAF	XOR
Query Zoom Position Response	0xA0 Address 0x00 0xD Value						High Byte	Value Low Byte	0xAF XOR

Troubleshooting the Camera

CAMERA MAINTENANCE

• If camera is not used for long time, turn off power adapter switch and AC plug.
• Use a soft cloth or tissue to clean the camera cover.
- Use a soft cloth to clean the lens; Use neutral cleanser if the lens is badly smeared. Do not use a strong or corrosive cleanser that could damage the lens.

CAMERA MISUSE

• Do not use camera to view extremely bright objects, such as direct sunlight, lamplight etc.
• Do not use camera in variable light environments, otherwise the image will not stabilize.
• Do not operate in strong electromagnetic environments.
  • Light levels below the cameras rating will give substandard images.

TROUBLESHOOTING

No Image

1. Check whether the power cord and voltage are correct, and the power indicator light is ON.
2. Turn off the power supply and on again to check whether the camera can auto-configure.
3. Check the switches at the bottom of the camera and make sure SW1 and SW2 two are ON in working mode.
4. Check that all wires are connected correctly.

Abnormal Image Displayed

1. Check whether the video connecting wires are solidly connected in their sockets and all other camera wiring is correct.
2. If the camera can only work at one focus, and other positions can not be focused, change the position of the camera to see if this condition still exists. If yes, it may be caused by camera control drive system trouble.

Image Dithering when at Maximum Zoom

Check whether the camera is on a fixed, solid surface, or if there is a vibrating mechanical object nearby that is shaking the camera.

Remote Controller

1. Make sure the batteries are fresh and correctly installed.
2. Check the camera operation mode is correct.

Compliance

ELECTRICAL SAFETY ADVISORY

This equipment uses DC power supplied from an external source which can be subjected to electrical surges, typically lightning transients which are very destructive to customer terminal equipment. The warranty for this equipment does not cover damage caused by electrical surge or lightning transients. To reduce the risk of this equipment becoming damaged it is suggested that the customer consider installing a surge arrestor.

Any modifications to the device without express authorization from ClearOne is prohibited as per 47CFR15.21 and could void the users authority to operate the device.

COMPLIANCE DETAILS

FCC COMPLIANCE

FCC Part 15: This device complies with FCC Part 15 regulations for a Class A device.

» NOTE: This Class A device complies with Part 15 of the FCC rules and Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

EUROPEAN COMPLIANCE

Details on European equipment compliance can be found on the ClearOne website.

Service and Support

If you need assistance setting up or operating your product, please contact us. We welcome your comments so we can continue to improve our products and better meet your needs.

TECHNICAL SUPPORT

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E-mail:[e-mail]

Web site: www.ClearOne.com

SALES

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TECHSALES

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PRODUCT RETURNS

All product returns require a Return Material Authorization (RMA) number. Contact ClearOne Technical Support before returning your product. Make sure you return all the items and packing materials that originally shipped with your product.

HEADQUARTERS:

Salt Lake City, UT USA

5225 Wiley Post Way

Suite 500

Salt Lake City, UT 84116

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Toll Free: +800.945.7730

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