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E270 - Security Camera ACTi - Free user manual and instructions

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Download the instructions for your Security Camera in PDF format for free! Find your manual E270 - ACTi and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. E270 by ACTi.

USER MANUAL E270 ACTi

Box Camera Series Hardware Manual

D21FA, D21VA, D22FA, D22VA

E21FA, E21VA, E22FA, E22VA

E23A, E23B, E24A, E25A

E217, E222, E270, E271

2015/10/05

Table of Contents

Precautions 4

Safety Instructions 6

Introduction......7

The List of Models 7

Package Contents......9

Physical Description 10

D2xFA / E2xFA / E270.... 10

D2xVA / E2xVA / E23A / E24A / E25A / E271 10

E23B 12

E217 14

E222 14

Mounting Options....16

Indoor Installation Procedures 17

Step 1: Attach the Camera Lens.... 17

Step 2: Attach the Mounting Block....19

Step 3: Mount the Indoor Bracket .... 20

Step 4: Attach the Camera to the Bracket .... 20

Step 5: Connect the Cable(s)....23

Step 6: Access the Camera Live View....24

Step 7: Adjust the Viewing Angle and Focus ...... 24

Other Connections (Optional)...... 25

How to Connect DI/DO and Audio Devices.... 25

How to Connect DI/DO Devices 25

DI/DO Connection Specifications 26

How to Connect Audio Devices.... 29

How to Connect a Power Adapter (for E217, E222 only) 30

How to Connect a Serial Device (for E23B, E217, E222 only) 32

Other Adjustments and Accessories 34

How to Adjust the Viewing Angle and Focus 34

D21FA / E21FA 34

D22FA / E22FA / E217 / E270 34

D2xVA / E2xVA / E23A / E23B / E24A / E25A / E222 / E271 35

How to Install / Remove the Memory Card 36

How to Insert the Memory Card 36

How to Remove the Memory Card.... 36

How to Replace the Lens 37

Accessing the Camera 39

Configure the IP Addresses.... 39

Access the Camera.... 43

Precautions

Read these instructions

You should read all the safety and operating instructions before using this product.

Heed all warnings

You must adhere to all the warnings on the product and in the instruction manual. Failure to follow the safety instruction given may directly endanger people, cause damage to the system or to other equipment.

Servicing

Do not attempt to service this video device yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

Trademarks

All names used in this manual are probably registered trademarks of respective companies.

Liability

Every reasonable care has been taken during the writing of this manual. Please inform your local office if you find any inaccuracies or omissions. We cannot be held responsible for any typographical or technical errors and reserve the right to make changes to the product and manuals without prior notice.

Federal Communications Commission Statement

ACTi E270 - Federal Communications Commission Statement - 1

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications to the equipment that are not expressly approved by the responsible party for compliance could void the user's authority to operate the equipment.

European Community Compliance Statement

ACTi E270 - European Community Compliance Statement - 1

This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022

and EN 55024. In a domestic environment, this product may cause radio interference in which cause the user may be required to take adequate measures.

Safety Instructions

Cleaning

Disconnect this video product from the power supply before cleaning.

Attachments

Do not use attachments not recommended by the video product manufacturer as they may cause hazards.

Installation

Install this device as well as other devices (such as PoE injector, alarm, etc.) in a dry place protected from weather.

Servicing

Do not attempt to service this video product yourself. Refer all servicing to qualified service personnel.

Damage Requiring service

Disconnect this video product from the power supply immediately and refer servicing to qualified service personnel under the following conditions.

1) When the power-supply cord or plug is damaged
2) If liquid has been spilled, or objects have fallen into the video product.
3) If the inner parts of video product have been directly exposed to rain or water.
4) If the video product does not operate normally by following the operating Instructions in this manual. Adjust only those controls that are covered by the instruction manual, as an improper adjustment of other controls may result in damage, and will often require extensive work by a qualified technician to restore the video product to its normal operation.

Safety Check

Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks to determine if the video product is in proper operating condition.

Introduction

The List of Models

This hardware manual contains the following models:

D21FAACTi E270 - The List of Models - 11MP Box with D/N, Fixed lens
D21VAACTi E270 - The List of Models - 21MP Box with D/N, Vari-focal lens
D22FAACTi E270 - The List of Models - 35MP Box with D/N, Fixed lens
D22VAACTi E270 - The List of Models - 45MP Box with D/N, Vari-focal lens
E21FAACTi E270 - The List of Models - 51MP Box with D/N, Basic WDR, Fixed lens
E21VAACTi E270 - The List of Models - 61MP Box with D/N, Basic WDR, Vari-focal lens
E22FAACTi E270 - The List of Models - 75MP Box with D/N, Basic WDR, Fixed lens
E22VAACTi E270 - The List of Models - 85MP Box with D/N, Basic WDR, Vari-focal lens
E23AACTi E270 - The List of Models - 92MP Box with D/N, Basic WDR, SLLS, Vari-focal lens
E23BACTi E270 - The List of Models - 102MP Box with D/N, Basic WDR, SLLS, Vari-focal lens
E24AACTi E270 - The List of Models - 113MP Box with D/N, Superior WDR, Vari-focal lens
E25AACTi E270 - The List of Models - 121.3MP Box with D/N, Basic WDR, SLLS, Vari-focal lens
E217ACTi E270 - The List of Models - 132MP Video Analytics Box with D/N, Extreme WDR, SLLS, Fixed lens
E222ACTi E270 - The List of Models - 142MP Box with D/N, Extreme WDR, SLLS, Vari-focal lens
E270ACTi E270 - The List of Models - 1510MP Box with D/N, Basic WDR, Fixed lens
E271ACTi E270 - The List of Models - 1610MP Box with D/N, Basic WDR, Vari-focal lens

From the installation perspective, these models are very similar; therefore one manual is used for all of them.

Package Contents

CameraLens(D2xFA / E2xFA / E217 / E270)Lens(D2xVA / E2xVA / E2xA / E23B / E222 / E271)
ACTi E270 - The List of Models - 17ACTi E270 - The List of Models - 18Fixed focal lens with manual focus and fixed irisACTi E270 - The List of Models - 19Vari-focal lens with manual focus and DC iris
Mounting Block with ScrewsAudio and DI/DO Terminal BlockSerial Port Terminal Block (for E23B only)
ACTi E270 - The List of Models - 20ACTi E270 - The List of Models - 21ACTi E270 - The List of Models - 22
Power Terminal Block (for E217 & E222 only)Quick Installation GuideWarranty Card
ACTi E270 - The List of Models - 23ACTi E270 - The List of Models - 24ACTi E270 - The List of Models - 25

NOTE: The pictures are for reference only, actual items may slightly vary in appearance.

Physical Description

D2xFA / E2xFA / E270
ACTi E270 - Physical Description - 1

D2xVA / E2xVA / E23A / E24A / E25A / E271
ACTi E270 - Physical Description - 2

1) Ethernet Port

Connects to a network using an Ethernet cable.

2) Memory Card Slot

Insert a memory card into this slot for local recording purposes. See How to Install /

Remove the Memory Card on page 36 for more information.

NOTE: Supports microSDHC and microSDXC cards.

3) Reset Button

The purpose of reset button is to restore the factory default settings of the camera, including administrator's password.

The reset button can be used for following purposes:

  1. The administrator's password has been forgotten and therefore the camera cannot be accessed.
  2. In case of IP address, mask, or allow/deny filter related issues, resulting with inability to modify these settings.
  3. In case of connectivity issues or abnormal video quality.

How to do the reset?

Using a pointed object, such as a paper clip, press and hold the reset button for at least 5 seconds or until the Power LED goes off.

4) Power LED

The Power LED turns on when the camera is powered on and the system is running.

5) Digital Input / Output (DI/DO) and Audio Input / Output

This connector connects to digital input or output devices, such as an alarm trigger, panic button, etc., as well as audio input and output devices, such as microphones and speakers.

Digital Input (DI) and Digital Output (DO) devices are used in applications like motion detection, event triggering, alarm notifications, etc. See How to Connect DI/DO and Audio Devices on page 25 for more information.

6) DC Iris Port

When a DC iris lens is used, connect the lens cable to this port.

E23B

ACTi E270 - E23B - 1

text_image 1 2 3 4 5 6 MEMORY CARD RESET ETHOMEST RIS-401 RIS-402 ACTi

1) Serial Port

This port connects to serial devices via RS-485 or RS-422 protocols. Use the supplied serial port terminal block to connect the wires from the serial device to the camera.

See How to Connect a Serial Device (for E23B, E217, E222 only) on page 32 for connection details.

2) Ethernet Port

Connects to a network using an Ethernet cable.

3) Memory Card Slot

Insert a memory card into this slot for local recording purposes. See How to Install /

Remove the Memory Card on page 36 for more information.

NOTE: Supports microSDHC and microSDXC cards.

4) Reset Button

The purpose of reset button is to restore the factory default settings of the camera, including administrator's password.

The reset button can be used for following purposes:

  1. The administrator's password has been forgotten and therefore the camera cannot be accessed.
  2. In case of IP address, mask, or allow/deny filter related issues, resulting with inability to modify these settings.
  3. In case of connectivity issues or abnormal video quality.

How to do the reset?

Using a pointed object, such as a paper clip, press and hold the reset button for at least 5 seconds or until the Power LED goes off.

5) Power LED

The Power LED turns on when the camera is powered on and the system is running.

6) Digital Input / Output (DI/DO) and Audio Input / Output

This connector connects to digital input or output devices, such as an alarm trigger, panic button, etc., as well as audio input and output devices, such as microphones and speakers. Digital Input (DI) and Digital Output (DO) devices are used in applications like motion detection, event triggering, alarm notifications, etc. See How to Connect DI/DO and Audio Devices on page 25 for more information.

7) DC Iris Port

When a DC iris lens is used, connect the lens cable to this port.

E217

ACTi E270 - E217 - 1

text_image 1 2 3 4 5 6 7 M-442 TC EX-05N,TC-T4+ GND 0-5- BLA-R1 POWER 12V EN2 STROMST 10 MEMORY CARD RSD27 PWR

ACTi E270 - E217 - 2

natural_image 3D rendering of a gray cylindrical device with a black connector and red circular marker labeled '8' (no text or symbols on the device itself)

E222

ACTi E270 - E222 - 1

text_image 1 2 3 4 5 6 7 MEMS1 LACI RESET POWER ACTi

1) Serial Port

This port connects to serial devices via RS-485 or RS-422 protocols. Use the supplied serial port terminal block to connect the wires from the serial device to the camera.

See How to Connect a Serial Device (for E23B, E217, E222 only) on page 32 for connection details.

2) Ethernet Port

Connects to a network using an Ethernet cable.

3) Memory Card Slot

Insert a memory card into this slot for local recording purposes. See How to Install /

Remove the Memory Card on page 36 for more information.

NOTE: Supports microSDHC and microSDXC cards.

4) Reset Button

The purpose of reset button is to restore the factory default settings of the camera, including administrator's password.

The reset button can be used for following purposes:

  1. The administrator's password has been forgotten and therefore the camera cannot be accessed.
  2. In case of IP address, mask, or allow/deny filter related issues, resulting with inability to modify these settings.
  3. In case of connectivity issues or abnormal video quality.

How to do the reset?

Using a pointed object, such as a paper clip, press and hold the reset button for at least 5 seconds or until the Power LED goes off.

5) Power LED

The Power LED turns on when the camera is powered on and the system is running.

6) Digital Input / Output (DI/DO) and Audio Input / Output

This connector connects to digital input or output devices, such as an alarm trigger, panic button, etc., as well as audio input and output devices, such as microphones and speakers. Digital Input (DI) and Digital Output (DO) devices are used in applications like motion detection, event triggering, alarm notifications, etc. See How to Connect DI/DO and Audio Devices on page 25 for more information.

7) DC 12V Power Input

In case the camera is connected to a non-PoE (Power over Ethernet) switch, use this connector to connect the camera to an external power adapter (not included). See How to Connect a Power Adapter (for E217, E222 only) on page 30 for more information.

8) DC Iris Port

When a DC iris lens is used, connect the lens cable to this port.

Mounting Options

The camera can be installed both indoors and outdoors. For outdoor installation, additional waterproof housing is required. Below are several mounting options that you can use to install the camera. Select the most suitable solution for your installation environment.

Mount TypesAccessories
Ceiling or Wall(Indoor)The camera comes with a mounting block which is used to mount an additional bracket to complete the installation. The additional bracket is not included in the camera package. You may use the bracket from a local supplier or purchase ACTi's indoor bracket.See Indoor Installation Procedures on page 17 for more information.
PMAX-1104ACTi E270 - Mounting Options - 1
Wall(Outdoor)A waterproof housing is required when installing the camera outdoors.
Pole MountSuitable when mounting the camera on vertical poles. The camera must be enclosed inside the waterproof housing.
Corner MountSuitable when mounting the camera on a corner wall. The camera must be enclosed inside the waterproof housing.

NOTE:

  • For more information about the mounting solutions and accessories, please check the Mounting Accessory Selector in our website (http://www.acti.com/mountingselector).
  • The above mounting accessories are not included in the package. Contact your sales agents to purchase.

Indoor Installation Procedures

This section describes the procedures in installing the camera indoors using PMAX-1104 indoor bracket (purchased separately).

When using brackets from other manufacturers, check the installation guide included in the bracket to install the camera. Similar procedures apply when using brackets from other camera manufacturers.

NOTE: Some pictures in this documentation only show one type of camera lens; this means that the procedures are applicable to other types of lens, unless specified otherwise.

Step 1: Attach the Camera Lens

NOTE: To avoid scratches or leaving fingerprints on the lens, it is recommended to retain the protective cap covering the lens until the camera is completely installed.

  1. Unpack the camera and check the bundled camera lens. The camera comes with one of the following lens.

ACTi E270 - Step 1: Attach the Camera Lens - 1

text_image D21FA / E21FA D22FA / E22FA / E217 / E270 D2xVA / E2xVA / E2xA / E23B / E222 / E271 or or co←→N CCTV LENS 4.2mm 1/3"IR T←→W
  1. Pull to remove the cap covering the camera lens holder.

ACTi E270 - Step 1: Attach the Camera Lens - 2

natural_image Close-up of a hand inserting a small black object into a white cylindrical device (no text or symbols visible)
  1. Twist and pull to remove the cap covering the threaded end of the lens.

ACTi E270 - Step 1: Attach the Camera Lens - 3

text_image D21FA / E21FA D22FA / E22FA / E217 / E270 D2xVA / E2xVA / E2xA / E23B / E222 / E271 or or
  1. Attach the lens to the camera.

ACTi E270 - Step 1: Attach the Camera Lens - 4

natural_image Two-step photo showing a hand inserting a camera lens into a device, with no visible text or symbols.
  1. For cameras models D2xVA, E2xVA, E2xA, E23B, E222, and E271, connect the lens cable to the DC-iris port.

ACTi E270 - Step 1: Attach the Camera Lens - 5

natural_image Hand holding a camera lens connected to a small red object, no visible text or symbols

Step 2: Attach the Mounting Block

Determine where you want to install the camera: on the ceiling or on the wall.

- If the camera will be installed on the ceiling, attach the mounting block on the top side of the camera.

ACTi E270 - Step 2: Attach the Mounting Block - 1

natural_image Two views of a device showing a close-up before and after modification, with no visible text or symbols.

- If the camera will be installed on the wall, attach the mounting block on the bottom side of the camera. Secure the mounting block to the camera using the two (2) screws included in the mounting block package.

ACTi E270 - Step 2: Attach the Mounting Block - 2

text_image Diagram showing device change from left to right, with red circles highlighting features and a blue arrow indicating transformation.

Step 3: Mount the Indoor Bracket

NOTE:

  • The indoor bracket is not included in the camera package and must be purchased separately.
  • The pictures on the succeeding pages are for reference only, camera labels and appearance may vary depending on camera model.

Before installing the bracket, make sure the ceiling or wall can bear more than the weight of the camera and its accessories.

Install the indoor bracket to the ceiling or wall using the three (3) screws included in the bracket package.

ACTi E270 - NOTE: - 1

natural_image Close-up of a mechanical component with mounting holes and a central hub (no text or symbols visible)

Step 4: Attach the Camera to the Bracket

NOTE: The following images show the mounting bracket attached on the bottom side of the camera. Same procedures apply when attaching the mounting bracket on the top side.

  1. If necessary, insert a memory card into the memory card slot of the camera with the metal contacts facing down. Push until the card clicks into place. See How to Install / Remove the Memory Card on page 36 for more information.

ACTi E270 - Step 4: Attach the Camera to the Bracket - 1

natural_image Close-up of a Ethernet device showing port, socket, and cable (no text or symbols visible)
  1. Slightly loosen the knurled knob.

ACTi E270 - Step 4: Attach the Camera to the Bracket - 2

natural_image Close-up of a hand using a handheld device to adjust a mechanical component (no visible text or symbols)
  1. Screw the camera to the bracket by its mounting block.

ACTi E270 - Step 4: Attach the Camera to the Bracket - 3

natural_image Close-up of a hand adjusting a mechanical clamp or bracket component (no visible text or symbols)
  1. Tighten the hand knob until the camera is secured to the bracket.

ACTi E270 - Step 4: Attach the Camera to the Bracket - 4

natural_image Hand holding a camera module with a red arrow indicating rotation (no text or symbols visible)
  1. Adjust the camera angle.

ACTi E270 - Step 4: Attach the Camera to the Bracket - 5

natural_image Hand holding a gray rectangular device with red arrows indicating rotation or adjustment (no text or symbols visible)
  1. Tighten the knurled knob to fix the camera position.

ACTi E270 - Step 4: Attach the Camera to the Bracket - 6

natural_image Hand holding a camera module with red arrows indicating rotation (no text or symbols visible)
  1. Remove the protective cap from the lens (if any).

ACTi E270 - Step 4: Attach the Camera to the Bracket - 7

natural_image Hand holding a security camera with a red arrow pointing to the button (no text or symbols visible)

Step 5: Connect the Cable(s)

  1. Connect the network cable to the Ethernet port of the camera.

ACTi E270 - Step 5: Connect the Cable(s) - 1

text_image ETHERNET 1234567.0 MICRO SD
  1. If necessary, connect audio input/output or DI/DO devices to the camera. See How to Connect DI/DO and Audio Devices on page 25 for more information.

ACTi E270 - Step 5: Connect the Cable(s) - 2

natural_image Front view of a micro network device showing Ethernet port, connected to a green terminal block (no text or symbols visible)
  1. Connect the other end of the network cable to a switch or injector. Then, connect the switch or injector to a network, PC and a power source. See Power-over-Ethernet (PoE) connection example below.

ACTi E270 - Step 5: Connect the Cable(s) - 3

flowchart
graph TD
    A["Network"] -->|Ethernet Cable (Data)| B["PoE Injector / PoE Switch"]
    B -->|Power Cable| C["AC Power Source"]
    B -->|Ethernet Cable (Data + Power)| D["Camera"]
    D -->|Ethernet Cable| A

Step 6: Access the Camera Live View

See Accessing the Camera on page 39 for more information on how to access the Live View of the camera.

Step 7: Adjust the Viewing Angle and Focus

Based on the live view, adjust the focus and the viewing angle of the camera. Adjustments vary depending on model, for detailed information, see:

• D21FA / E21FA on page 34
• D22FA / E22FA / E217 / E270 on page 34
• D2xVA / E2xVA / E23A / E23B / E24A / E25A / E222 / E271 on page 35

Other Connections (Optional)

This section describes the procedures in preparing the external devices that you can connect to the camera. The camera supports Digital Input and Output (DI/DO), Audio Input and Output devices, and DC12V power input (for E222 only) that can be connected to the camera using the bundled terminal blocks. The use of these devices, however, is optional.

How to Connect DI/DO and Audio Devices

Depending on your surveillance needs, you may connect digital input / output or audio input / output devices to your camera. The camera comes with one (1) terminal block for both digital and audio input/output devices.

How to Connect DI/DO Devices

Digital Input (DI) devices can be used to notify the camera about an activity in the camera site. DI can be triggers of events. For example, you can connect a "panic button" to the camera; as such when the panic button is pressed, the alarm signal will be sent through the camera. Other common DI device applications are emergency button, smoke detector, passive infrared sensor, etc.

Digital Output (DO) devices are external devices that are activated by the camera upon an event inside the camera. For example, you can connect an “alarm horn” to the camera; as such when an event occurs inside the camera (e.g. detected intruder), the alarm horn will sound. Other common DO device applications are motion-triggered lights, electric fence, magnetic door locks, etc.

  1. Press and hold the orange tab as you insert the wire through the pin slot, then release the orange tab to secure the wire. The terminal block label varies depending on camera model.

ACTi E270 - How to Connect DI/DO Devices - 1

text_image D2xxA / E2xxA / E2xA / E27x E23B / E217 / E222 For DI/DO Use DIO PW DIO GND DO DI AO_ GND A_ OUT AI_ GND A_ IN AI GND AO AO GND DI DO GND 12V For DI/DO Use
  1. To connect digital input / output devices (DI/DO), map the pins to one of the pin combinations below:
DevicePinMapping Instructions
Digital Output (DO)DIO PW / 12VConnect the wires of the output device to DIO PW or 12V and DO.
DO
Digital Input (DI)DIO GND or GNDConnect the wires of the input device to DIO GND or GND and DI.
DI
  1. After mapping the pins, connect the terminal block to the I/O connector of the camera.

DI/DO Connection Specifications

The table below shows the DI/DO connection specifications:

Device
DIConnection designTTL - compatible logic levels
VoltageTo trigger (low)Logic level 0: 0V ~ 0.4V
Normal (high)Logic level 1: 3.1V ~ 30V
Current10mA ~ 100mA
DOConnection designTransistor (Open Collector)
Voltage & Current< 24V DC, < 50mA

Typical Connection

Based on these specifications, if the DI device has a voltage of 0V \~ 30V or the DO device has a voltage of < 24V (< 50mA), then the camera can supply internal power to these devices and there is no need to connect the DI/DO device to an external power source.

Use the DIO GND and DI pins to connect a DI device and use the DIO PW and DO pins to connect a DO device. See wiring scheme below:

ACTi E270 - Typical Connection - 1

text_image 3.3V R0 H D2 DIODE NORMAL: 3.1V GND DI1 1 2 SW10_SW_TC_SPST NORMAL : HIGH TRIGGER : LOW +12V DO1 DA LED SW12 DW_TC_SPST 1 2 24VDC BATTERY

High Voltage DO Device Connection

Even though the camera provides 12V power, this may not be enough for some high voltage DO devices, such as a ceiling light or a motor that opens or closes a gate. In this case, there is a need to connect an external relay. See wiring scheme below:

ACTi E270 - High Voltage DO Device Connection - 1

flowchart
graph TD
    A["3.1V"] --> B["DI3"]
    B --> C["NORMAL: 3.1V"]
    D["GND"] --> E["DI1"]
    E --> F["SWI4 SN TO SPOT"]
    F --> G["NORMAL : HIGH TRIGGER : LOW"]
    H["+12V"] --> I["DO1"]
    I --> J["L01 RELAY SPOT"]
    J --> K["MOTOR"]
    K --> L["AC110V"]

Note that when choosing an appropriate relay, please refer to its specifications and make sure they match the above design. The triggering circuit voltage has to be around 12V DC and the switch-controlled circuit voltage has to match the external power supply (e.g. 110V AC or 220V AC).

The illustration below is a graphic example of connecting a relay to a high voltage DO device.

ACTi E270 - High Voltage DO Device Connection - 2

text_image CLARK CPC1018 Relay (DO1 Device) Camera 110V-220V AC External Power Source Illuminator

NOTE: For more information on DI/DO connections, please refer to the Knowledge Base article All About Digital Input and Digital Output downloadable from the link below (http://Download.acti.com?id=516).

How to Connect Audio Devices

Audio input / output devices, such as an active microphone or speaker can be connected to the camera using the supplied terminal block.

  1. Press and hold the orange tab as you insert the wire through the pin slot, then release the orange tab to secure the wire.
D2xxA / E2xxA / E2xA / E27xE23B / E217 / E222
ACTi E270 - How to Connect Audio Devices - 1ACTi E270 - How to Connect Audio Devices - 2
  1. To connect audio devices, map the pins to one of the pin combinations below:
DevicePinMapping Instructions
Audio Output (AO)AO GNDConnect the wires of the audio output device to AO GND and A_OUT or AO.
A_OUT or AO
Audio Input (A1)AI GNDConnect the wires of the audio input device to AI GND and A_IN or AI.
A_IN or AI

NOTE: For more information about AUDIO in connections, please refer to the Knowledge Base article How to Use Audio-in of ACTi Cameras, downloadable from the link below (http://Download.acti.com?id=534).

  1. When ready, connect the terminal block to the I/O connector of the camera.

How to Connect a Power Adapter (for E217, E222 only)

In case of using a non-PoE switch or your PoE switch has limited power supply, you can purchase a power adapter and directly connect the camera to a power outlet. The power adapter must be connected to the supplied terminal block before use.

To do this, follow the procedures below:

  1. Loosen the screws of the 12V and GND pins of the power terminal block.

ACTi E270 - How to Connect a Power Adapter (for E217, E222 only) - 1

natural_image Close-up of a green electrical connector being inserted with a black tool, no visible text or symbols
  1. Take note that a standard power adapter cable has two (2) different wires:

ACTi E270 - How to Connect a Power Adapter (for E217, E222 only) - 2

text_image Connects to GND Pin White stripe: Connects to 12V Pin
  1. Connect the wire with the white stripe to the 12V pin and the other to the GND pin.

ACTi E270 - How to Connect a Power Adapter (for E217, E222 only) - 3

natural_image Close-up of a green printed circuit terminal connector being held by a finger, with a blue arrow indicating the process (no text or symbols visible)

NOTE: The terminal block pictures are for reference only, note that actual label placement may vary per model.

  1. Tighten the screws of the 12V pin and the GND pins to secure the wire connection.

ACTi E270 - How to Connect a Power Adapter (for E217, E222 only) - 4

natural_image Close-up of a green electrical connector with red dashed lines indicating connection points (no text or symbols visible)
  1. When ready, connect the prepared power adapter to the POWER connector of the camera. Below is an example of a power adapter with an attached terminal block.

ACTi E270 - How to Connect a Power Adapter (for E217, E222 only) - 5

natural_image Black electric vehicle charging plug with attached cable and connector (no visible text or symbols)

NOTE: The power adapter is not bundled in the package.

How to Connect a Serial Device (for E23B, E217, E222 only)

The camera can be connected to a Pan-Tilt (PT) Scanner (Pan-Tilt Head) using the serial port connector. This allows the zoom camera to do pan and tilt using the Pelco-D protocol. Most PT scanners accept Pelco-D and Pelco-P protocol commands via RS-485 or RS-422 connection, which are both supported by your camera.

Check the connection available on the PT scanner and connect it to your camera following the procedures below.

  1. Map the wires from the PT scanner to your camera using the supplied terminal block according to one of the tables below.

ACTi E270 - How to Connect a Serial Device (for E23B, E217, E222 only) - 1

text_image RX- RX+ GND TX-(D-) TX+(D+)

Via RS-485 Connection

Terminal Block LabelWire Mapping
Camera PinPT Scanner Pin
RX--
RX+-
GNDGROUND PIN
TX-(D-)TX-(D-)DATA-
TX+(D+)TX+(D+)DATA+

Via RS-422 Connection

Terminal Block LabelWire Mapping
Camera PinPT Scanner Pin
RX-RX -TX -
RX+RX +TX +
GNDGROUND PIN
TX- (D-)TX -RX -
TX+ (D+)TX +RX +

NOTE: The pins of the PT Scanner may be labeled differently depending on the location or country where the scanner is purchased. For example, some PT devices may have RS-485 DATA+ pins labeled as "TX+", "RX+", "A" or "485+", etc. Refer to the scanner documentation or contact the manufacturer to verify the corresponding pin labels and ensure proper wiring connection.

ACTi E270 - How to Connect a Serial Device (for E23B, E217, E222 only) - 2

CAUTION: Incorrect wiring may cause damage to the connected devices.

DISCLAIMER: ACTi will not be responsible for any damage caused by improper wiring.

  1. Connect a ground wire to one of the GND terminal pin to complete the connection.
  2. After mapping the pins, connect the terminal block to the Serial Port connector of the camera.

Other Adjustments and Accessories

How to Adjust the Viewing Angle and Focus

This section describes the procedures in adjusting the viewing angle and focus of the camera. The camera already comes pre-focused when you take it out the box. In case there is a need to modify the default focus and viewing angle, do the procedures below to make the necessary adjustments.

D21FA / E21FA

  1. Turn the lens knob left or right to adjust the focus.

ACTi E270 - D21FA / E21FA - 1

natural_image Hand holding a black camera module with red directional arrows indicating rotation (no text or symbols visible)
  1. If necessary, tighten the lever screw to fix its position to avoid moving the lens.

ACTi E270 - D21FA / E21FA - 2

text_image Lever Screw

D22FA / E22FA / E217 / E270

Turn the lens knob left or right to adjust the focus.

ACTi E270 - D22FA / E22FA / E217 / E270 - 1

natural_image Hand holding a black camera module, no visible text or symbols

D2xVA / E2xVA / E23A / E23B / E24A / E25A / E222 / E271

The camera comes with the focus and viewing angle already fixed. If necessary, do the following to modify the focus and viewing angle.

  1. Loosen the zoom lever screw, then turn left or right to adjust the viewing angle.

ACTi E270 - D2xVA / E2xVA / E23A / E23B / E24A / E25A / E222 / E271 - 1

text_image Zoom Lever Screw M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24 M25 M26 M27 M28 M29 M30 M31 M32 M33 M34 M35 M36 M37 M38 M39 M40 M41 M42 M43 M44 M45 M46 M47 M48 M49 M50 M51 M52 M53 M54 M55 M56 M57 M58 M59 M60 M61 M62 M63 M64 M65 M66 M67 M68 M69 M70 M71 M72 M73 M74 M75 M76 M77 M78 M79 M80 M81 M82 M83 M84 M85 M86 M87 M88 M89 M90 M91 M92 M93 M94 M95 M96 M97 M98 M99 M100
  1. Loosen the focus lever screw, then turn left or right to adjust the focus.

ACTi E270 - D2xVA / E2xVA / E23A / E23B / E24A / E25A / E222 / E271 - 2

text_image Focus Lever Screw H1 H2 H3 H4 H5 H6 H7 H8 H9 H10 H11 H12 H13 H14 H15 H16 H17 H18 H19 H20 H21 H22 H23 H24 H25 H26 H27 H28 H29 H30 H31 H32 H33 H34 H35 H36 H37 H38 H39 H40 H41 H42 H43 H44 H45 H46 H47 H48 H49 H50 H51 H52 H53 H54 H55 H56 H57 H58 H59 H60 H61 H62 H63 H64 H65 H66 H67 H68 H69 H70 H71 H72 H73 H74 H75 H76 H77 H78 H79 H80
  1. When done, tighten the lever screws to fix their position.

ACTi E270 - D2xVA / E2xVA / E23A / E23B / E24A / E25A / E222 / E271 - 3

natural_image Close-up of a black cylindrical device with red control knob and orange buttons, no visible text or symbols

How to Install / Remove the Memory Card

The camera supports local video recording or saving of snapshots to a memory card.

NOTE: Supports microSDHC and microSDXC cards.

How to Insert the Memory Card

  1. Insert a memory card into the card slot with the metallic contacts facing down the camera.

Push the card until it clicks into place.

ACTi E270 - How to Insert the Memory Card - 1

natural_image Close-up of a Ethernet device showing port, socket, and cable (no text or symbols visible)

ACTi E270 - How to Insert the Memory Card - 2

text_image MICRO SD 12345878
  1. To avoid unauthorized removal of the card, cover the memory card slot. To do this, loosen the screw and turn the tab to cover the memory card slot. Once the tab is in place, tighten the screw.

ACTi E270 - How to Insert the Memory Card - 3

text_image ETHERNET Micro SD ETHERNET Micro SD

How to Remove the Memory Card

In case there is a need to remove the card, make sure to access the camera Web Configurator to safely "unmount" the card first (see the camera Firmware manual for more information). Once unmounted from the firmware, push the card to eject it from the slot.

How to Replace the Lens

Depending on your surveillance needs, the bundled lens can be replaced with a vari-focal lens with wider viewing angle or change to a DC-iris, etc. Contact your sales agent to purchase.

To replace the bundled lens, do the following:

  1. Rotate the lens counter-clockwise until the lens is detached from the camera.

ACTi E270 - How to Replace the Lens - 1

natural_image Close-up of a hand holding a camera lens component with red motion arrows (no text or symbols visible)
  1. Twist and pull to remove the cap from the threaded end of the replacement lens.

ACTi E270 - How to Replace the Lens - 2

natural_image Close-up of a black mechanical component being held by a hand, with a red arrow pointing to the part (no visible text or symbols)
  1. Screw the replacement lens to the camera.

ACTi E270 - How to Replace the Lens - 3

natural_image Close-up of a hand inserting a black connector into a gray industrial device with red circular component (no visible text or symbols)
  1. For lens with DC-iris, connect the lens cable to the DC-iris port of the camera.

ACTi E270 - How to Replace the Lens - 4

natural_image Hand holding a camera lens with a black ring, no visible text or symbols
  1. Pull to remove the protective cap from the replacement lens.

ACTi E270 - How to Replace the Lens - 5

natural_image Close-up of a hand holding a black cylindrical device with a red arrow pointing to the tip (no text or symbols visible)

Accessing the Camera

Configure the IP Addresses

In order to be able to communicate with the camera from your PC, both the camera and the PC have to be within the same network segment. In most cases, it means that they both should have very similar IP addresses, where only the last number of the IP address is different from each other. There are 2 different approaches to IP Address management in Local Area Networks – by DHCP Server or Manually.

Using DHCP server to assign IP addresses:

If you have connected the computer and the camera into the network that has a DHCP server running, then you do not need to configure the IP addresses at all – both the camera and the PC would request a unique IP address from DHCP server automatically. In such case, the camera will immediately be ready for the access from the PC. The user, however, might not know the IP address of the camera yet. It is necessary to know the IP address of the camera in other to be able to access it by using a Web browser.

The quickest way to discover the cameras in the network is to use the simplest network search, built in the Windows system – just by pressing the “Network” icon, all the cameras of the local area network will be discovered by Windows thanks to the UPnP function support of our cameras.

In the example below, we successfully the camera model that we had just connected to the network.

ACTi E270 - Using DHCP server to assign IP addresses: - 1

text_image Network Search Network Organize Search Active Directory Network and Sharing Center Favorites Desktop Downloads Recent Places Libraries Documents Music Pictures Videos Computer Name E23A-A-XX-14A-00013 E22VAA-XX-14A-00003 E22FAA-XX-14A-00003 E22--A0XX-13B-00009 E12--A-XX-12K-00107 D55--A-XX-13C-00107 D54--A-XX-13A-00165 D51--A-02-12H-00010 D31--A-XX-13B-00159 D22VAA-XX-14A-00008 D21VAA-XX-14A-00007 74 items

Double-click the mouse button on the camera model, the default browser of the PC is automatically launched and the IP address of the target camera is already filled in the address bar of the browser.

If you work with our cameras regularly, then there is even a better way to discover the cameras in the network – by using IP Utility. The IP Utility is a light software tool that can not only discover the cameras, but also list lots of valuable information, such as IP and MAC addresses, serial numbers, firmware versions, etc, and allows quick configuration of multiple devices at the same time.

Search and download IP Utility for free from http://www.acti.com/DownloadCenter.

With just one click, you can launch the IP Utility and there will be an instant report as follows:

ACTi E270 - Using DHCP server to assign IP addresses: - 2

text_image IP_Utility P Address / NetMask 172.16.26.63 / 255.255.255.0 Basic Search Refresh Device Settings Change Network Address Firmware Upgrade Config. Backup Config. Restore Reset Save&Reboot Total: 63 Account admin Password ****** IP Address Serial No. MAC Address F/W Version Model Multicost IP 172.16.26.97 D22VAA-XX-14A-00005 00 OF:7C OC:B1:E1 A1D-500-V6.05.23-AC Megapixel IP Camera 228.5.6.1 172.16.26.15D D31-A-XX-13B-00159 00 OF:7C OA:3F EA A1D-500-V6.04.15-AC Megapixel IP Camera 228.5.6.1 172.16.26.14D D51-A-02-12H-00010 00 OF:7C OB:EE C1 A1D-500-V6.04.14-AC Megapixel IP Dome 228.5.6.1 172.16.26.10 D54-A-XX-13A-00165 00 OF:7C 09:D6 ED A1D-500-V6.05.23-AC Megapixel IP Dome 228.5.6.1 172.16.26.10B D55-A-XX-13C-00107 00 OF:7C OA:8A B5 A1D-500-V6.04.15-AC Megapixel IP Dome 228.5.6.1 172.16.26.152 E12-A-XX-12K-00107 00 OF:7C 09:8F DC A1D-500-V6.05.23-AC Megapixel IP Cube Camer 228.5.6.1 172.16.26.68 E13-A-XX-12K-00041 00 OF:7C 09:7A:6B A1D-500-V6.05.23-AC Megapixel IP Cube Camer 228.5.6.1 172.16.26.3 E21-A0XX-13B-00009 00 OF:7C OA:1E:1A A1D-500-V6.03.17-AC Megapixel IP Camera 228.5.6.1 172.16.26.187 E22-A0XX-13B-00009 00 OF:7C OA:1E:06 A1D-500-V6.05.22-AC Megapixel IP Camera 228.5.6.1 172.16.26.60 E22FAA-XX-14A-00003 00 OF:7C OC:B2:OE A1D-500-V6.05.23-AC Megapixel IP Camera 228.5.6.1 172.16.26.102 E22VAA-XX-14A-30003 00 OF:7C OC:B2:1B A1D-500-V6.05.23-AC Megapixel IP Camera 228.5.6.1 172.16.26.95 E23A-A-XX-14A-60013 00 OF:7C OC:B2:2C A1D-500-V6.05.23-AC Megapixel IP Camera 228.5.6.1 172.16.26.45 E24A-A-XX-14A-80014 00 OF:7C OC:B2:3A A1D-500-V6.05.23-AC Megapixel IP Camera 228.5.6.1 172.16.26.80 E25A-A-XX-14A-90004 00 OF:7C OC:B2:3F A1D-500-V6.05.23-AC Megapixel IP Camera 228.5.6.1 172.16.26.96 E27I-A-XX-13L-90001 00 OF:7C OC:AA:1B A1D-500-V6.05.23-AC Megapixel IP Camera 228.5.6.1 172.16.26.117 E32-A-XX-13D-9D389 00 OF:7C OA:9D:89 A1D-500-V6.05.23-AC Megapixel IP Camera 228.5.6.1 172.16.26.155 E4I-A-XX-13A-9D842 00 OF:7C OC:FA:AF A1D-500-V6.06.01-AC Megapixel IP Camera 228.5.6.1 Add / Remove Device . . . Http Port Add Remove

You can quickly notice the camera model in the list. Click on the IP address to automatically launch the default browser of the PC with the IP address of the target camera filled in the address bar of the browser already.

Use the default IP address of a camera:

If there is no DHCP server in the given network, the user may have to assign the IP addresses to both PC and camera manually to make sure they are in the same network segment.

When the camera is plugged into network and it does not detect any DHCP services, it will automatically assign itself a default IP:

192.168.0.100

Whereas the default port number would be 80. In order to access that camera, the IP address of the PC has to be configured to match the network segment of the camera.

Manually adjust the IP address of the PC:

In the following example, based on Windows 7, we will configure the IP address to 192.168.0.99 and set Subnet Mask to 255.255.255.0 by using the steps below:

ACTi E270 - Manually adjust the IP address of the PC: - 1

text_image 1 All Control Panel Items ▶ Network and Sharing Center ▶ Search Control Panel Control Panel Home Change adapter settings Change advanced sharing settings View your basic network information and set up connections SISO_NP_PCI (This computer) Network Internet See full map View your active networks Connect or disconnect Network Work network Access type: Internet Connections: Local Area Connection Change your networking settings Set up a new connection or network Set up a wireless, broadband, dial-up, ad hoc, or VPN connection; or set up a router or access point. Connect to a network Connect or reconnect to a wireless, wired, dial-up, or VPN network connection. Choose homegroup and sharing options Access files and printers located on other network computers, or change sharing settings. See also HomeGroup Internet Options Windows Firewall

ACTi E270 - Manually adjust the IP address of the PC: - 2

text_image 2 Organize Disable this network device Diagnos Local Area Connection Network Intell(R) S. Disable Status Diagnose Bridge Connections Create Shortcut Delete Rename Properties

ACTi E270 - Manually adjust the IP address of the PC: - 3

text_image Connect using: Intel/RI 32567LM-3 Gigabit Network Connection Configure... This connection uses the following items: ✓ Client for Microsoft Networks ✓ VirtualBox Engaged Networking Driver ✓ GoS Packet Scheduler ✓ File and Printer Sharing for Microsoft Networks ✓ Internet Protocol Version 6 (TCP/IPvS) ✓ Internet Protocol Version 4 (TCP/IPvA) ✓ Link-Layer Topology Discovery Mapper I/O Driver ✓ Link-Layer Topology Discovery Responder Install Install Properties Description Transmission Control Protocol/Internet Protocol. The default wide area network protocol that provides communication across diverse interconnected networks. OK Cancel

ACTi E270 - Manually adjust the IP address of the PC: - 4

text_image 4 You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 192 , 168 , 0 , 99 Subnet mask: 255 , 255 , 255 , 0 Default gateway: Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: . . . Alternate DNS server: . . . Validate settings upon exit Advanced... OK Cancel

Manually adjust the IP addresses of multiple cameras:

If there are more than 1 camera to be used in the same local area network and there is no DHCP server to assign unique IP addresses to each of them, all of the cameras would then have the initial IP address of 192.168.0.100, which is not a proper situation for network devices – all the IP addresses have to be different from each other. The easiest way to assign cameras the IP addresses is by using IP Utility:

ACTi E270 - Manually adjust the IP addresses of multiple cameras: - 1

text_image IP Address / NetMask: 172.16.26.192 / 255.255.255.0 Refresh Device Settings Change Network Address Firmware Upgrade Config. Backup Config. Restore Reset Save&Raboot Total: 58 Account admin Password 123456 Http Port 80 P Address MAC Address PW Version Model Serial No Multicast IP Status 172.16.26.2 00.0F 7C.07 DE.55 A1D-311-V5.07.05-AC Hemispheric Camera KCM3911 228.5.6.1 172.16.26.4 00.0F 7C.08 17:C2 A1D-310-V4.12.02-AC Mega P Camera TCM1111 228.5.6.1 172.16.26.6 00:0 Change Network Address Dynamic IP Address Static IP Address Starting P Address 192 . 168 . 0 . 101 Netmask 255 . 255 . 255 . 0 Gateway 192 . 168 . 0 . 254 Apply 172.16.26.57 00.0F 7C.04.07.A7 A1D-310-V4.12.05-AC Video Server TCO2100 228.5.6.1 172.16.26.51 00.0F 7C.04.32.E3 A1D-310-V4.12.05-AC Megapixel IP Camera TCM1231 228.5.6.1

With the procedure shown above, all the cameras will have unique IP addresses, starting from 192.168.0.101. In case there are 20 cameras selected, the last one of the cameras would have the IP 192.168.0.120.

Later, by pressing the "Refresh" button of the IP Utility, you will be able to see the list of cameras with their new IP addresses.

ACTi E270 - Manually adjust the IP addresses of multiple cameras: - 2

Please note that it is also possible to change the IP addresses manually by using the Web browser. In such case, please plug in only one camera at a time, and change its IP address by using the Web browser before plugging in the next one. This way, the Web browser will not be confused about two devices having the same IP address at the same time.

Access the Camera

Now that the camera and the PC are both having their unique IP addresses and are under the same network segment, it is possible to use the Web browser of the PC to access the camera.

You can use any of the browsers to access the camera, however, the full functionality is provided only for Microsoft Internet Explorer.

The browser functionality comparison:

FunctionalityInternet ExplorerOther browsers
Live VideoYesYes*
Live Video Area ResizableYesNo
PTZ ControlYesYes
Capture the snapshotYesYes
Video overlay based configuration (Motion Detection regions, Privacy Mask regions)YesNo
All the other configurationsYesYes

* When using non-Internet Explorer browsers, free third-party software plug-ins must be installed to the PC first to be able to get the live video feed from the camera:

BrowserRequired Plug-In
SafariQuickTime (http://www.apple.com/quicktime/download/)
Other non-Internet Explorer browsersBasic VLC Media Player (http://www.videolan.org)

Disclaimer Notice: The camera manufacturer does not guarantee the compatibility of its cameras with VLC player or QuickTime – since these are third party softwares. The third party has the right to modify their utility any time which might affect the compatibility. In such cases, please use Internet Explorer browser instead.

When using Internet Explorer browser, the ActiveX control for video stream management will be downloaded from the camera directly – the user just has to accept the use of such control when prompted so. No other third party utilities are required to be installed in such case.

The following examples in this manual are based on Internet Explorer browser in order to cover all functions of the camera.

Assuming that the camera's IP address is 192.168.0.100, you can access it by opening the Web browser and typing the following address into Web browser's address bar:

http://192.168.0.100

Upon successful connection to the camera, the user interface called Web Configurator would appear together with the login page. The HTTP port number was not added behind the IP address since the default HTTP port of the camera is 80, which can be omitted from the address for convenience.

ACTi E270 - http://192.168.0.100 - 1

text_image http://192.168.0.100 Web Configurator Web Configurator Login Account Password Language English Login Reset

Before logging in, you need to know the factory default Account and Password of the camera.

Account: Admin

Password: 123456

For further operations, please refer to the Firmware User Manual.

ACTi E270 - Password: 123456 - 1

ACTi

Connecting Vision

Copyright © 2015, ACTi Corporation All Rights Reserved

7F, No. 1, Alley 20, Lane 407, Sec. 2, Ti-Ding Blvd., Neihu District, Taipei, Taiwan 114, R.O.C.

TEL: +886-2-2656-2588 FAX: +886-2-2656-2599

Email: sales@acti.com

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Product information

Brand : ACTi

Model : E270

Category : Security Camera