SERVIS

M3015A - Washing machine SERVIS - Free user manual and instructions

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USER MANUAL M3015A SERVIS

Safety Instructions 4 - 5

INSTALLATION

Unpacking instructions 6 - 7

Electrical information 8 - 10

Levelling the machine 11

Plumbing installation 12 - 14

OPERATION

Fabric guide 18

Programme descriptions 20 - 23

The controls 23 - 24

How to do a wash 25 - 28

Loading the machine 29

Detergents & additives 30

HINTS & ADVICE

Care of your machine 31 - 32

Stain removal 33 - 35

Troubleshooting 36 - 37

AFTER SALES SERVICE 38

TECHNICAL INFORMATION 39

THANK YOU FOR PURCHASING AN SERVIS AUTOMATIC WASHING MACHINE. THE RESPONSIBILITY FOR CORRECTLY INSTALLING YOUR WASHING MACHINE RESTS ENTIRELY WITH YOU, THE OWNER, SO DO READ THE SAFETY AND INSTALLATION INSTRUCTIONS CAREFULLY. THE IMPORTANCE OF CORRECT INSTALLATION CANNOT BE TOO STRONGLY EMPHASISED. REMEMBER, IT MAY BE NECESSARY FOR YOU TO PULL YOUR MACHINE FROM ITS WORKING POSITION, FOR SERVICING, SO DO NOT CUT SHORT THE ELECTRICAL CABLE.

DO NOT TAMPER WITH THE MACHINE UNTIL YOU HAVE FULLY READ ALL THE INSTRUCTIONS.

SAFETY INSTRUCTIONS

1 Please read the INSTALLATION and CONNECTION INSTRUCTIONS before tampering with the machine.
2 Ensure you have followed REMOVAL OF TRANSIT PACKAGING INSTRUCTIONS carefully.
3 You should run an initial wash cycle without laundry to remove residues of factory-applied grease from the drum and tub. We suggest a rinse and spin programme with a small amount of detergent.
4 It is important that when you have selected a rinse and spin programme, you attend the machine throughout the cycle, which will also ensure that all installation connections have been correctly made.
5 It is also recommended that, after seven days use, the connections to the outlet hoses are checked at the taps and the machine.
6 You may find small water deposits in the tub, this is the residue from the thorough testing which your machine was subjected to in the factory.
7 Please make sure before using your machine for the first time that the mains voltage and supply indicated on the rating plate (which is situated inside the filter door in the bottom right hand corner on the front of the machine) agree with the mains voltage where the machine is to be used.

SAFETY INSTRUCTIONS

8 Before cleaning, care and maintenance work, make sure that the appliance is switched off. We advise for safety reasons that you pull the mains plug out of the socket, switch off at the power point or completely remove the fuse in the fuse box servicing this circuit. (See Installation and Connection Instructions).
9 Never direct water onto the outer casing.
10 Never use the supply lead to pull the mains plug out of the socket.
11 Never operate the machine if the appliance shows visible damage to the control panel, worktop or plinth.
12 We advise that for your safety and the continued trouble free operation of your appliance, all repairs and maintenance should be carried out by experienced personnel using only genuine parts.
13 Children may not recognise the dangers of improper use of electrical appliances. Therefore please ensure that children are kept away at all times.
14 During certain programmes the glass on the porthole door could become very hot, please ensure therefore that children are kept away at all times.
15 When the day comes when you have to replace your washing machine please make sure that you inactivate the door lock and cut the electrical supply lead, (after disconnection) disposing of the lead and plug safely.
16 If you incorrectly operate this appliance or use it for any purpose other than that for which it is intended, we cannot assume liability for any possible damage.
17 When cleaning the stainless steel drum, never use any iron-containing scouring agents or steel wool.

UNPACKING INSTRUCTIONS

To protect your new washing machine during transit, several internal components have been secured using transit screws. These must be removed before using the machine.

NEVER remove the top or buck panel whilst the machine is plugged into the electricity supply.

PLEASE NOTE: The transit packaging must be removed before the machine is connected to the power supply.

Removal of the transit packaging

1 Remove all outer packaging from the machine.

2 Remove packaging base (A) (Fig 1)

3 Remove the four screws (A-B-C-D)

SERVIS M3015A - Removal of the transit packaging - 1

text_image Fig 1 A

SERVIS M3015A - Removal of the transit packaging - 2

text_image Fig 2 A B C D

UNPACKING INSTRUCTIONS

4 Insert a screwdriver in the holes that have been freed and tilt it to let the four spacers (H) fall

SERVIS M3015A - UNPACKING INSTRUCTIONS - 1

text_image Fig 3 H

5 Incline the machine and put the four spacers (H) aside, because if left in the appliance they could cause harm. (It may be possible that only three spacers were fitted in the factory, but, for safety reasons you must check). If this is not checked serious damage could occur to your machine when you commence usage To remove the back panel refer to point 2 below.

SERVIS M3015A - UNPACKING INSTRUCTIONS - 2

natural_image Technical line drawing of a rectangular electronic component with concentric square layers and mounting holes, plus a separate cluster of 20-pin batteries labeled 'H' (no text or symbols on the diagram itself)

Replacing the spacers

Should you need to move the machine to another location, the following steps should be taken prior h transportation.

1 Disconnect the appliance from the electricity supply.
2 Remove the eight screws from the back cover and remove the cover.
3 Insert screws A-B-C-D in the holes of the four rubber washers.
4 Insert the four spacers (H) on the inside of the cover on screws A-B-C-D and fasten them to the rubber washers.
5 Position the back cover on the appliance, centre it and screw in the four screws A-B-C-D.
6 Replace the eight screws (L) on the back cover.

ELECTRICAL INFORMATION

Before using this appliance ensure that the voltage in your home corresponds with the voltage indicated on the machine rating plate, which can be found inside the filter door?

Warning - This appliance must be earthed.

If the mains lead of the appliance is fitted with a BS 1363A 13amp fused plug, to change a fuse in this type of plug proceed as follows:

1 Remove the fuse cover (A) and the fuse. (Fig 5)
2 Fit a replacement fuse which should be a BS 1362 13amp ASTA item (B) (Fig 5)

SERVIS M3015A - Warning - This appliance must be earthed. - 1

text_image Fig 5 A B

Important:

1 The fuse cover must be when changing a fuse.
2 In the event of a fuse cover being misplaced, the plug must not be used until a correct replacement is fitted.
3 Please ensure that the replacement fuse cover is of the same colour as the insert or, as the colour embossed in words on the base of the plug.
4 For replacement fuse covers please consult your local electrical store.

Please state the colour of your plug insert.

If the fitted plug is not suitable for your socket outlets, it should be cut off and disposed of, to avoid a possible shock hazard should it be inserted into a 13amp fuse elsewhere.

A suitable alternative plug should then be fitted to the cable.

ELECTRICAL INFORMATION

Warning - This appliance must be earthed.

Important: The wires of the mains lead fitted to this appliance are coloured in accordance with the following code:

1 Green and yellow Earth
2 Blue - Neutral
3 Brown - Live

SERVIS M3015A - Warning - This appliance must be earthed. - 1

natural_image Technical line drawing of a mechanical component with bolts and housing (no text or symbols)

As the colour of the wires in the mains lead fitted to this appliance may not correspond with the coloured markings identifying the terminals in the plug proceed as follows:

1 The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with the letter 'E' or by the earth symbol 12 or coloured green or green and yellow.
2 The wire which is coloured blue must be connected to the terminal which is marked with the letter 'N' or coloured black.
3 The wire which is coloured brown must be connected to the terminal in the plug which is marked with the letter 'L' or coloured red.

If the terminals in the plug are unmarked or you are in any doubt as to the correct connections, consult a qualified electrician.

ELECTRICAL INFORMATION

For the Republic of Ireland only

The information given in respect of Great Britain will frequently apply, but a third type of plug and socket is also used, the 2-pin, side earth type. In this case, the wire which is coloured green and yellow must be connected to the earth contact, and the other two wires to the two pins, irrespective of colour. The supply to the socket must be fitted with a 16amp fuse.

For replacement fuse covers please consult your guarantee card for the address of your local service centre.

Please state the colour of the plug insert.

Warning

Do not plug a tumble dryer and washing machine into an adaptor for connection to a single socket outlet. Plug the dryer and washing machine into separate socket outlets.

LEVELLING THE MACHINE

Having completed the electrical connections, move your machine to its operating position. To minimise vibration and noise during spinning your machine must be in firm contact with a well supported or preferably solid floor. Failure to level the machine could lead to instability and consequent damage to adjacent equipment.

  1. One or both of the front feet should be adjusted in order to level the machine

2 Screw the foot up or down until the machine is level in both front to rear and side to side directions.

3 Lock the foot by screwing up the circular locking rings so that they are in firm contact with the underside of the machine.

SERVIS M3015A - LEVELLING THE MACHINE - 1

text_image Fig 7

SERVIS M3015A - LEVELLING THE MACHINE - 2

text_image Fig 8

SERVIS M3015A - LEVELLING THE MACHINE - 3

natural_image Diagram of a washing machine with mounting screws and a circular component, labeled Fig 9 (no text or symbols on the diagram itself)

PLUMBING INSTALLATION

Location

Modern washing machines spin at high speeds. To avoid excessive vibration during spinning install the machine on a properly supported floor Always leave approximately 5cm on each side of the machine to allow for possible vibration during spinning of unbalanced loads.

Space for servicing and fitting

Allow space on either side of the machine for access and servicing.

Water Board regulations

These instructions are intended only as a general guide and local by-laws and water Board regulations with respect to the water connections and drainage from the machine must be observed.

Water pressure

The machine will operate within a wide range of water pressures.

Hot water (if fitted) minimum 5 N/cm2 (0.5 bar) (7 psi) maximum 10 N/cm2 (1 bar) (15 psi)

Cold water minimum 5 N/cm2 (0.5 bar) (7 psi) maximum 100 N/cm2 (10 bar) (150 psi)

If the height of the storage tank in the house is a minimum of 8 feet above the top of the washing machine this will normally be sufficient to meet the minimum pressure requirements.

Water supply

1 Most domestic hot water systems are suitable.
2 Multi point gas heaters can be used if sufficient water pressure is available (Check with manufacturer).
3 Instantaneous gas water heaters MUST NOT BE USED.
4 If you are in any doubt about the suitability of your hot water system, consult the manufacturer of the heating appliance or the Gas or Electricity Board.

PLUMBING INSTALLATION

Water connections

All the connectors and adaptors mentioned in this section can be purchased from your local builder or plumber, from large DIY stores (Payless, Texas Homecare) or from electrical chain stores like Currys.

Filling hose

All our washing machines are supplied with special high pressure filling hoses fined with a 3/4" BSP (19mm) female coupling.

SERVIS M3015A - Filling hose - 1

text_image X Fig 10

Important: Under no circumstances should this coupling be removed from the hose.

We will not accept any responsibility for failure of the hoses or water connections if the factory fitted couplings are removed. The hoses are designed to be long enough to stay connected while the machine is pulled forward for cleaning and servicing.

Fitting the hoses

Important: Before connecting the hoses be sure to fit the mesh filters in both ends of the inlet hoses.

Remove the hoses from their storage in the drum and fit them to the inlet valves situated on the rear panel of the machine. Remember to fit the red hose to the red valve and to insert the rubber washers into the couplings.

Insert the filter washers in the other end of the filling hoses as shown. Screw the red hose to the hot tap and the other hose to the cold tap.

PLUMBING INSTALLATION

You should not need tools to effect a satisfactory seal, excessive force may damage the connections (Fig 11)

SERVIS M3015A - PLUMBING INSTALLATION - 1

text_image Fig 11

Permanent plumbing

Please make provisions to shut off the water supply to the machine completely, this will:

  1. Avoid the possibility of flooding when the machine is not in use.

SERVIS M3015A - Permanent plumbing - 1

natural_image Technical diagram of a pipe fitting assembly with a valve and fittings (no text or symbols)
  1. Allow the machine to be moved for cleaning and servicing. If you do not have an existing installation for connecting your machine, consult a qualified plumber. There are various methods available.

SERVIS M3015A - Permanent plumbing - 2

natural_image Technical illustration of a mechanical assembly with flanged components and threaded connectors (no text or symbols)

PLUMBING INSTALLATION

Discharge into a standpipe

The top of the standpipe should be approximately 61 Omm (24") from the ground. The dimensions from the floor to the underneath of the bend in the drain hose, should be between 570-670mm (221/2" - 261/2") (Fig 13) The take off pipe must be capable of taking 6 gallons (27 litres) per minute

flow. The minimum diameter of the standpipe must be 3.81cm (11/2") and there must be an air gap around the washing machine drain hose when fitting into the standpipe

SERVIS M3015A - Discharge into a standpipe - 1

text_image Fig 14 Air gap 38mm (11/2") Min 570 - 670mm (221/2" - 261/2") Inspection Elbow

SERVIS M3015A - Recommended way to plumb in a washing machine from a combined waste trap Temporary connections - 1

text_image Fig 15 Critical dimension not to exceed 670mm Washing Machine Washing machine flexible discharge hose Anti-syphon unit SINK Sink waste to S.V. pipe 365mm 510mm 510mm Unit Height 900mm Spare flexible hose length for W/M withdrawal WM4 washing machine trap with hose adaptor Note: All flexible hose connections to be secured with 'Jubilee Clips'

It is best to avoid temporary connections. When the machine runs from sink taps, it can mean that you are unable to use the sink for over an hour while the machine completes a programme. Also very hot water will be discharged from the drain hose into the sink and this could be a safety hazard, especially if you have children.

If you must execute a temporary connection be sure that you check the condition of your tap.

PLUMBING INSTALLATION

The closing of the water valve in automatic machines is instantaneous and will cause buck pressure to the tap. It is therefore essential that your taps are in good condition otherwise they may leak during use. Even though your taps may be adequate for everyday use it is advisable to check the spindle sealing gland of the tap before connecting your machine for the first time. To do this connect the machine fill hoses to the tap using your chosen adaptor, making sure the hose sealing washer is in place. If water escapes from the top of the tap the gland may need tightening or replacing .

Mixer taps must not be used.

SERVIS M3015A - PLUMBING INSTALLATION - 1

natural_image Diagram of a faucet with two X marks indicating no change, labeled Fig 16 (no text or symbols on the diagram itself)

Tap adaptors

Tap adaptors are available to fit the vast majority of tap designs. Always ensure that the rubber sealing washer is correctly positioned in the fill hose coupling.

Taps with threaded ends

These taps are normally fitted with 5/8" BSP threads (17mm). An adaptor to convert the tap thread to the required 3/4 (19mm) is available from your local builder/plumber merchant.

SERVIS M3015A - Taps with threaded ends - 1

natural_image Exploded view diagram of a mechanical valve assembly (no text or labels)

PLUMBING INSTALLATION

Drainage

If a plastic standpipe is used it should be of a high temperature resistant type and not less than 32mm (11/4") diameter. The height of the pipe must be between 60cm (24") and 90cm (35") above the floor. To avoid the possibility of siphoning it is essential that the drain hose IS NOT an airtight fit in the standpipe. The drain must have a capacity of 6 l/2 gallons (30 litres) per minute, otherwise it will overflow.

Temporary drainage connection

The end of the drain hose should be placed over the edge of the sink, ensure that:

1 The hose cannot be easily displaced (a piece of string or wire can be threaded through the hole in the plastic moulded hose crook and then attached to the tap).
2 The water level in the sink cannot cover the end of the drain hose.
3 The plug is removed and the water is able to drain.
4 Children are kept away from the sink while the machine is in operation as very hot water is pumped out of the machine.

SERVIS M3015A - Temporary drainage connection - 1

natural_image Line drawing of a washing machine with tubing and a sink, labeled Fig 18 (no text or symbols on the diagram itself)

FABRIC GUIDE

Wash code symbols

These symbols appear on fabric labels, in order to help you choose the best way to treat your laundry.

SERVIS M3015A - Wash code symbols - 1Normal WashSERVIS M3015A - Wash code symbols - 2Delicate WashSERVIS M3015A - Wash code symbols - 3Max. wash temperatureSERVIS M3015A - Wash code symbols - 495SERVIS M3015A - Wash code symbols - 5Max. wash temperatureSERVIS M3015A - Wash code symbols - 600SERVIS M3015A - Wash code symbols - 7Max. wash temperatureSERVIS M3015A - Wash code symbols - 840SERVIS M3015A - Wash code symbols - 9Max. wash temperatureSERVIS M3015A - Wash code symbols - 1050SERVIS M3015A - Wash code symbols - 11SERVIS M3015A - Wash code symbols - 12SERVIS M3015A - Wash code symbols - 13Do not wash at all
SERVIS M3015A - Wash code symbols - 14BleachingSERVIS M3015A - Wash code symbols - 15 Bleach in cold waterSERVIS M3015A - Wash code symbols - 16 SERVIS M3015A - Wash code symbols - 17SERVIS M3015A - Wash code symbols - 18Do not bleach
SERVIS M3015A - Wash code symbols - 19IroningSERVIS M3015A - Wash code symbols - 20Hot iron max. 200°CSERVIS M3015A - Wash code symbols - 21Warm iron max 150°CSERVIS M3015A - Wash code symbols - 22Luke warm iron max 110°CSERVIS M3015A - Wash code symbols - 23Do not iron
SERVIS M3015A - Wash code symbols - 24SERVIS M3015A - Wash code symbols - 25SERVIS M3015A - Wash code symbols - 26SERVIS M3015A - Wash code symbols - 27[F]SERVIS M3015A - Wash code symbols - 28Do not dry clean
Dry CleaningDry cleaning in all solventsDry cleaning in perchloroethylene, petrol, pure alcohol, R111 and R113Dry cleaning in petrol, pure alcohol, and R113
SERVIS M3015A - Wash code symbols - 29DryingSERVIS M3015A - Wash code symbols - 30 FlatSERVIS M3015A - Wash code symbols - 31 On the lineSERVIS M3015A - Wash code symbols - 32 On clothes hangarHigh te SERVIS M3015A - Wash code symbols - 33Low temperature Tumble DrySERVIS M3015A - Wash code symbols - 34Do not tumble dry

NOTE: You must always refer to the clothing care labels in all fabrics before selecting a wash.

THE CONTROLS

SERVIS M3015A - THE CONTROLS - 1

text_image Servis ■ PENSERS ■ E. LOTTING ■ MTG OR RENT COTTING ■ MTG OR RENT COTTING ■ MTG MOUNTING ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MOUNTING ON ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MONTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN ■ MORTIEN □ 1500 'A' RECORRANCE P.O. CARESS 1500 'A'

The controls arranged on the fascia panel consist of (right to left):

1 Programme Selector
2 Options buttons: Half load,
3 Programme guide

SPIN SPEED
MODEL NORMAL DELICATE
M 3015 1500 rpm approx. 500

PROGRAMME DESCRIPTION

1

95°C + PRE WASH (Normal fabrics)

Separate wash programme at 40 C followed by a 90 C normal wash. Ideal for very heavily soiled white cottons and linen without special finishes

Maximum wash load 4,5 Kg. (10lb). Programme includes fast spin.

OPTIONS AVAILABLE

HALF LOAD

2

95°C COLORFAST COTTONS

Normal soiled white cottons and linens.

Maximum wash load 4,5 Kg. (10lb). Programme includes fast spin.

OPTIONS AVAILABLE

HALF LOAD

3

60°C COLORFAST COTTONS

Cotton linen or viscose without special finishes where colours are fast at 60^ C.

By selecting this programme, you active class "A" as washing performance.

Maximum wash load 4,5 Kg. (10lb). Programme includes fast spin.

OPTIONS AVAILABLE

HALF LOAD

4

40°C NON COLORFAST COTTONS

Cotton, linen or viscose without special finishes where colours are fast at 40°C

Maximum wash load 4,5 Kg. (10lb). Programme includes fast spin.

OPTIONS AVAILABLE

HALF LOAD

PROGRAMME DESCRIPTION

SERVIS M3015A - PROGRAMME DESCRIPTION - 1SUPERINSE/SPIN
Rinses and a long spin for natural fabrics.
Maximum wash load 4,5 Kg. (10lb).Programme includes fast spin.OPTIONS AVAILABLE

SERVIS M3015A - PROGRAMME DESCRIPTION - 2

SERVIS M3015A - PROGRAMME DESCRIPTION - 3

SERVIS M3015A - PROGRAMME DESCRIPTION - 4

RINSE/SPIN

Separate rinse/spin programme for natural fabrics. (Please refer to clothing care label first).

Maximum wash load 4,5 Kg. (10lb). Programme includes fast spin.

OPTIONS AVAILABLE

FAST SPIN

Separate spin programme for any hand wash articles which need a fast spin. (Please refer to clothing care label first).

Maximum wash load 4,5 Kg. (10lb). Programme includes fast spin.

OPTIONS AVAILABLE

60°C + PRE WASH (Delicate fabrics)

Separate wash programme at 40^ C for heavily soiled nylon and polyester and cotton mixtures followed by a 60^ C wash.

Maximum wash load 4,5 Kg. (10lb). Programme includes fast spin.

OPTIONS AVAILABLE

HALF LOAD

PROGRAMME DESCRIPTION

9

60°C WHITE NYLON

Ideal for normally soiled nylon, polyester cotton and viscose with special finishes, acrylic cotton mixtarest coloured/cotton mixtures.

Maximum wash load 2,2 Kg. (5 lb). Programme includes delicate spin.

OPTIONS AVAILABLE

HALF LOAD

10

40°C ECONOMY WASH

Shorter wash programme, ideal for acrylics, acetate and triacetate including mixtures with wools polyester/wool blends.

Maximum wash load 2,2 Kg. (5 lb). Programme includes delicate spin.

OPTIONS AVAILABLE

HALF LOAD

11

RINSE/SLOW SPIN

Separate rinse and spin for delicate fabrics.

Maximum wash load 2,2 Kg. (5 lb). Programme includes delicate spin.

OPTIONS AVAILABLE

12

SLOW SPIN

Separate spin programme for any 'hand wash' articles which need a slow spin. (Please refer to clothing care label first).

Maximum wash load 2,2 Kg. (5 lb). Programme includes delicate spin.

OPTIONS AVAILABLE

PROGRAMME DESCRIPTION

13

35°C WOOL/WOOL MIXTURES

Delicate programme for washable wool, including blankets and wool mixtures with cotton or viscose. Also ideal for silk.

Maximum wash load 2,2 Kg. (5 lb). Programme includes delicate spin.

OPTIONS AVAILABLE

14

SLOW SPIN

Delicate spin.

Maximum wash load 2,2 Kg. (5 lb). Programme includes delicate spin.

OPTIONS AVAILABLE

THE CONTROLS

The following option buttons are to be used in conjunction with wash programmes. They cannot be used on their own, before selecting any wash programmes or options you must always refer to the clothing care labels on your items of clothing.

SERVIS M3015A - THE CONTROLS - 1

text_image 1/2

HALF LOAD

Select this option to reduce water consumption on the rinse/wash cycle e when washing a smaller load of cottons or I linens.

AVAILABLE ON PROGRAMMES: 1, 2, 3, 4, 8, 9, 10.

THE CONTROLS

Programme selector dial

To select a programme, turn the selector dial in a clockwise direction until the required programme/number on the fascia is opposite to the indicator mark on the selector dial (Fig 19). To start a programme ensure that the taps are fully turned on, the door is closed and the mains supply is switched on. PRESS THE ON/OFF BUTTON, the programme will then start. The programme is complete when the programme selector dial is pointing to • the machine has stopped and the mains indicator light is not illuminated.

SERVIS M3015A - Programme selector dial - 1

text_image 1 2 3 4 5 6 7 8 9 10 11 12 13 PROGRAMMER

Do not attempt to move the programme selector dial during the programme cycle, if necessary switch off the machine before attempting to move the dial.

THE CONTROLS

Wash powder and conditioner compartment

The detergent dispenser is designed to automatically flush detergents and additives into your machine. It is divided into three compartment, which are as follows:

1 Pre-wash and bio powders
2 Main wash powders
3 Fabric conditioners

SERVIS M3015A - Wash powder and conditioner compartment - 1

text_image Fig 21 1 2 3

NOTE: The detergent dispenser drawer and housing should be periodically cleaned to prevent a build up of detergent and fabric softener. The dispenser drawer is easily removed by pulling it out as far as it will go, then giving a sharp tug. Rinse the dispenser drawer under a tap, dry and replace by slotting the top drawer into the runners on the top of the opening and close in the normal way.

HOW TO DO A WASH

Before you commence washing sort the clothes into suitable groups (refer to section on laundry preparation). Check that the pockets are empty, zips, buttons and hooks are closed. Tie apron strings and mend any tears or rips Remember buttons that are not securely fitted could be removed during a wash and could cause damage to clothing and your machine. Always check clothing cure labels before you select a wash programme.

Load the laundry

Open the door by pulling the catch outwards. Load the items to be washed one at a time and close the door.

SERVIS M3015A - Load the laundry - 1

natural_image Line drawing of hands cleaning a circular object with a cloth, labeled 'Fig 22' (no text or symbols on the diagram itself)

Add the detergent

Measure the required quantities of washing powder and add into the detergent compartment or directly into the drum of the machine by use of a wash ball (refer to section on Detergents and Additives).

SERVIS M3015A - Add the detergent - 1

natural_image Line drawing of a hand inserting into a drawer into a storage bin (no text or symbols)

HOW TO DO A WASH

Add the conditioner

Pour the softener, if required into compartment 3 (see fig 24), do not exceed the MAX level (refer to section on Detergents and Additives). Close the drawer gently as it could cause the conditioner to enter the machine prematurely.

SERVIS M3015A - Add the conditioner - 1

text_image Fig 24

Select the programme

Turn the selector dial in a clockwise direction until the required programme/number is opposite to the indicator mark on the selector dial.

Select half load, if required.

SERVIS M3015A - Select the programme - 1

natural_image Illustration of a hand turning a circular component with an arrow indicating rotation (no text or symbols)

Start up

Check that:

1 the appliance is plugged in
2 the water taps are on
3 the drain hose is correctly positioned. The push the ON/OFF buton to start. The programme is complete when the dial is pointing to •, the machine has stopped.

SERVIS M3015A - Start up - 1

natural_image Illustration of hands inserting a file into a drawer into a drawer holder (no text or symbols)

HOW TO DO A WASH

The end

At the end of a programme the machine automatically stops. The door is controlled by a safety device which releases 1 - 2 minutes after the end of the programme. Open the door once the safety catch is released and remove all the articles of clothing. Push the ON/OFF buton to turn the machine OFF.

When the programme has finished you are advised to unplug the appliance and turn off the water taps.

NOTE: Do not attempt to rotate the programme selector dial anticlockwise. Should you turn past the required programme continue to dial to reset. Do not rotate the programme selector dial whilst the machine is switched on and working, if necessary switch off the machine before attempting to move the dial.

HOW TO DO A WASH

Laundry preparation

Before you commence washing, sort out your laundry into washing loads according to type of fabric, degree of soiling, colour fastness, drip dry, etc.. All the articles in a load must be able to be washed at the same temperature You will then obtain the best washing results.

NOTE: Clothing cure labels on all clothes must be adhered to at all times.

1 Check the clothing cure label on all articles, if in doubt refer to section Main wash programmes and fabric guide
2 Fasten zips - these can cause damage to other articles.
3 Tears and open seams should be mended before washing.
4 Secure loose buttons.
5 Empty pockets of all contents, coins, keys, etc. can cause internal damage to your machine.
6 Put lace, belts, childrens clothes (bootees, etc.) into a pillowcase to prevent tangling around clothes.
7 Treat any stains before washing (Refer to section on 'Stain removal').
8 If you are unsure about the colour fastness of fabrics, wash in low temperature at 40^ C.
9 New denims should be washed separately in case of colour run. Afterwards they can be washed according to instructions.
10 Bulky articles - sleeping bags, quilts etc. Wash on the wool programme to get best results. Wash one at a time.

LOADING THE MACHINE

How mush is in a load

Your Automatic will wash the following dry weights.

Cottons and Linens 4.5kg 10 lbs

Absorbent materials, towels, nappies flanelette 2.75kg 6 lbs

Man-made fibres 1.8kg 4 lbs

Machine washable woollens 1.8kg 4 lbs

A guide to the approximate dry weight of articles.

Double sheet 907gm Skirt 340gm ( ^3/_4 lb)

Single sheet 680gm Pyjamas 340gm ( ^3/_4 lb)

Table cloth 453gm Underwear 113gm ( ^3/_4 lb)

Bath towel 453gm Aprons 113gm ( ^3/_4 lb)

Hand towel 227gm Blouses 113gm ( ^3/_4 lb)

Tea towel 113gm Nighties 113gm ( ^3/_4 lb)

There are two typical loads.

Programme 2 (Load 10lbs) Programme 4 (Load 5lbs)

2 tea towels, 1 tablecloth, 5 pairs pants, 3 blouses,

2 bath towels, 2 hand towels, 2 nightdresses, 3 shirts,

1 single sheet, 2 double sheets. 2 pairs pyjamas, 1 apron.

IMPORTANT

Do not overload

Overloading will effect the efficiency of the wash and in the long run it can damage the machine. This is particularly important with machine washable wool, and with man made fibres, such as Acrilan, Bri-nylon, Terylene, Crimplene, Dralon, Trevira and Courtelle. They need plenty of room, so keep within the weight limit. Take them out of the machine as soon as possible after the wash programme is completed.

Do not underload

To ensure smooth running avoid spinning single heavy items. Spinning underloaded may cause excessive vibration. So if you don't have enough items in a particular group to make a reasonable load add a few towels.

DETERGENTS & ADDITIVES

Choosing the right washing powder

Always use a low lather powder. This is important as too much lather prevents the articles from being properly cleansed and you may damage the machine. For outstanding cleaning we recommend Ariel Ultra. Using the latest detergent technology with 30% less ingredients and 30% less packaging, Ariel Ultra gives immaculate cleaning from just half the amount of conventional powder.

Alternatively why not try Ariel Liquid. It contains built in stain removers and comes with the unique Treat'n'Wash pre treatment system enabling direct pre treatment of problem stains (Refer to section on 'Stain removal'). Ariel Ultra and Ariel Liquid work at lower temperatures too. For non biological cleaning, we recommend Fairy Ultra and Fairy Ultra Liquid.

We recommend Lenor fabric conditioner because quite simply it's the best fabric conditioner you can buy. Available in refill packs for extra convenience. Use Lenor to improve the softness and feel of your wash.

NOTE: Once you have added the conditioner to compartment '3' (Refer to section on Wash powder & fabric conditioner compartment') close the detergent dispenser by pushing it in gently. This is particularly important because if the drawer is slammed it will cause the conditioner to enter the machine prematurely.

TREAT'N'WASH BALL (Arielette/Arielator)

1 Fill the ball with the correct amount of liquid/powder, following the recommended dosage which can be found on every pack.
2 Place the ball upwards on tip of your laundry. Do not overfill the machine with laundry.
3 Select your main wash programme.

NOTE: Always follow the recommended dosages of detergent which can be found on every puck.

CARE OF YOUR MACHINE

Successful washing and smooth running of your machine depend on a series of routine maintenance operations which should be carried out from time to time.

IMPORTANT: You are advised to unplug the appliance before all cleaning and maintenance operations.

Decalcification

The water we normally use contains lime It is a good idea from time to time to use a water softening powder in the machine (more frequently in hard water areas) Add the powder according to the manufacturer's instructions. This will prevent the formation of lime deposits.

After each wash

Leave the door slightly ajar. This helps prevent mould and stagnant smells forming inside the machine. Turn the drum slowly so that no small items have been overlooked. Wipe the inside of the drum and door seal with a dry cloth. (It is normal if a certain amount of water has collected in the rim of the door seal).

Remove the soap dispenser drawer by tilting slightly and then pulling out. Rinse, dry and replace (Fig.27).

SERVIS M3015A - After each wash - 1

natural_image Illustration of hands inserting a file into a drawer into a storage bin (no text or symbols)

External cleaning

Use soap and water only and then dry thoroughly.

CARE OF YOUR MACHINE

Cleaning the filter

A clean filter is important for correct functioning of the washing machine, and should therefore be cleaned periodically.

  1. Open the panel which is situated at the bottom right corner on the front of the machine and place a container underneath to catch any spillage. (It is normal for a certain amount of water to collect in the filter).
  2. Unscrew the filter - 2 turns anti-clockwise remove and rinse.
  3. Replace the filter carefully putting it on its guides, screw it in firmly.

SERVIS M3015A - Cleaning the filter - 1

natural_image Line drawing of a hand holding a small object with a circular inset, labeled 'Fig 28' (no text or symbols on the object itself)

If the filter is blocked and the machine is unable to drain, you will need to remove the water from the machine at this stage. To do this:

SERVIS M3015A - Cleaning the filter - 2

natural_image Illustration of a hand pressing a button into a device, showing rotational motion (no text or symbols)

1 Unhook the drain hose from the standpipe or sink.
2 Hold the end of the hose over the bowl on the floor. The water should drain by gravity into the bowl.
3 When the bowl is full, hook the hose back up and empty. Repeat the procedure until the water stops flowing.

4 Clean the filter in the normal way.

NOTE: Never remove the filter during a wash cycle, always wait until the washing machine has finished its cycle, and is empty. When replacing the filter ensure that it is securely retightened. This will prevent leaks and also stop young children from being able to undo the filter.

STAIN REMOVAL

Some common stains, their nature and the ideal reagent to use to remove the stain. A -absorbed, B - built up C - compound.

STAIN TYPE TREATMENT

Ballpoint Ink C Methylated Spirit

Beer A Hydrogen Peroxide, de dilute if necessary to avoid bleaching.

Blood C Soak in Washing Powder

Chocolate C Remove excess wash treat any remaining stains with Hydrogen Peroxide

Coffee A Soak in Washing Powder

Chewing Gun B Hold an ice cube against the gum until it can be crumbled away

Candle Wax B Scrape of excess iron between two sheets of white blotting paper. Treat with Methylated Spirit

Dyes A Methylated Spirit together with Ammonia.

Eggs C Soak in Washing Powder

Grass C Methylated Spirit

Gravy C Soak in Washing Powder

Grease or Oil C Methylated Spirit.

Ink A A cold dilute solution of Fairy Liquid.

Rust C Small stains - lemon juice Heavy stains - proprietary rust remover if suitable for material.

Lipstick C Fairy Liquid or Methylated Spirit.

Mildew C Hydrogen Peroxide.

Milk A Fairy Liquid or Washing Powder

Nail Varnish C Acetone (except on triacetates) on nail vamish remover; hand wash immediately before machine washing.

Paint C Emulsion - cold water or Polyclens, hand wash immediately before machine washing Gloss or undercoat - Polyclens hand wash immediately, before machine washing

Perspiration A Ammonia followed by Hydrogen Peroxide if any residual stains

Rubber C Methylated Spirits followed by dry cleaning

Scorch Marks C Rub in glycerine and soak for 10-15 mins, then wash followed by diluted Hydrogen Peroxide.

Soot C Fairy Liquid

Tar C Polyclens or Fairy Liquid wash then treat with Hydrogen Peroxide hand wash immediately, before machine washing.

Tea A Soak in Washing Powder rub in a little glycerine leave for 10-15 minutes before re-washing.

Wine A Souk in Fairy Liquid If coloured treat with Hydrogen Peroxide

Warning: Keep all chemicals out of reach of children.

STAIN REMOVAL

Dealing with stains

There are three types of stains:

1 Absorbed stains - caused by liquids which penetrate the garment easily, e.g. tea, coffee, wine, beer etc.
2 Built up stains - stay on the surface and do not flow into the fibres.
3 Compound stains - are absorbed into the fabric and also leave residue on the surface, e.g. blood and certain food stains.

Ground rules

1 Remove all stains as soon as possible after they occur, try to stop the stain setting in by soaking in cold water, NEVER hot water.
2 Blot off what you can with a clean cloth.
3 Identify the stain and fabric.
4 Try the simplest remedy first.
5 est the stain removal agent on an unseen part of the garment.
6 Local treatment is best.

Soaking can play a valuable part in the removal of many common stains.

Heavy duty washing products usually contain a bleaching ingredient which removes stains such as tea, coffee and fruit juice by oxidation, some also contain enzymes which break down protein stains such as blood, gravy, egg yolk and milk At lower temperatures, enzymes work by tackling protein stains which could be fixed by the use of hot water. Long soaking times allow the dirt to settle back into the fabric. Two halfhour soaks are better than one soak lasting an hour Works best at 40°C to 50°C.

When soaking

  1. Always check each individual garment's Clothing Care Label.
    2 Make sure the stained article is suitable for soaking Whites and fast coloureds can usually be soaked.
    3 NEVER soak silk, wool, leather, garments with metal fasteners or any article with a flame resistant finish.

STAIN REMOVAL

3 NEVER soak articles of doubtful colour fastness (refer to section on Testing for colour fastness).
4 Use a container such as a sink or plastic bowl (but NOT an enamel bath) large enough to hold the garments freely and fill it with warm water (40°C) where there are blood, gravy, egg or milk stains. Use hand hot water (50°C) for other soaking.
5 If using a powder (e.g. Ariel Ultra or Fairy Ultra) ensure that it is fully dissolved before putting articles in.
After soaking rinse the articles before continuing with the soaking NOTE Although modern detergents can deal with most household stains, once a stain has set it may be necessary to wash it two or three times.
6 Greasy or oily collar and cuff marks can be pre-treated with neat Ariel Ultra Liquid, work the liquid into the affected area using Treat N' Wash Ball, scrunch and rub in, then continue with a normal wash.

Testing for colour fastness

Always test a fabric for colour fastness before trying to remove a stain. Remember, too, that some dyes only stay fast for a limited number of washes. It is therefore well worthwhile to re-test a coloured fabric even if

you have previously found it to be colour fast, particularly if you are planning to use a prolonged contact time with the stain removal agent or washing solution.

1 Apply the stain removal solution to an inconspicuous part of the garment (e.g. inside the hem).
2 Place the treated area between two pieces of white cloth and press with a warm iron.
3 Examine the pieces of white cloth. If no colour has been transferred, the dye is fast and you can proceed.
4 If colour has been transferred, the dye is not fast, advice should be sought from a dry cleaner.

SOMETHING WRONG WITH YOUR MACHINE

If your machine fails to operate, to avoid unnecessary and possible expensive service calls, it is in your own interest before requesting service to make the following preliminary checks:

If the machine does not start

1 Is the electricity on (Check another appliance in the same socket)?
2 Is the plug firmly in the socket?
3 Is the fuse in the plug alright? (Try another fuse).
4 Is the door closed properly?
5 Is the programme selected properly?
6 Is the programme selector dial pulled out?

NOTE: If the machine has just Filled up with water it is probably just heating up wait a few minutes and it should continue.

If the does not drain or spin

1 Check that the drain hose is not kinked.
2 Check that the filter is clear (Refer to section on Care of your machine).
3 Check that the outlet hose is correctly fitted and has not been kinked during installation, or if the appliance has moved.

If the machine does not fill with water

1 Check that the taps are turned on.
2 Check that the filling hoses are not kinked.
3 Check that the water filter inlet is clean.

NOTE: Your machine is designed to use less water, therefore do not worry if the water is not immediately visible.. (Wash results are not affected).

SOMETHING WRONG WITH YOUR MACHINE

If the machine is noisy or not sitting evenly on the floor.

1 Check that the adjustable feet are properly set and the lock nuts are tight. (Refer to the section on Levelling the machine).
2 Check that nothing has fallen down the buck or side of the machine.
3 Check that the machine is not touching any pipes or other appliances.
4 Check that the machine is not overloaded or underloaded.
5 Check that the machine is not unevenly loaded.

If the machine appears to be leaking.

1 Check that the water hose connections are tight.
2 Check that the soap dispenser is not blocked with unused powder.
3 Check that the drain hose is not kinked. 4 Have you remembered to fit the rubber washers to the water hoses?

If the machine still fails to operate, you must call for an engineer. In the event of a power cut during the spinning stage, switch off and reset the programme selector to the appropriate spin position when the power is restored again. This will ensure that the machine goes through the set balancing sequence using a slow spin to evenly distribute the laundry, which is necessary to achieve stability during the final spin.

AFTER SALES SERVICE

If you think your Automatic is not working properly ensure that you have referred to the following before you cull for service. The company reserves the right to charge for a service call if an inspection reveals that the machine is in fact in working order. We advise that for your safety and the continued trouble free operation of your appliance, all repairs and maintenance should be carried out by our authorised agents using only genuine parts.

For advice on the use of your machine and after-sales service calls, telephone with the following information:

1 Your name, address and postcode.
2 Your telephone number.
3 Model number for the machine (Please refer to section on Technical data).
4 The date you purchased the machine.
5 Clear and concise details of the fault.

6 The guarantee only covers defects resulting from faulty workmanship or components.

7 To obtain your free in-guarantee service repair, proof of purchase must be provided or a charge will be made.

TECHNICAL INFORMATION

SERVIS CARESS

Dimensions Height 850mm (33.5")

Width 595mm (23.4")

Depth 530mn, (20.9")

Weigh M 3015 A 79 kg (174 lb) approx

Electricity supply 230V/240V AC 50Hz

Power cable Three core including earth leud

Fuse rating 13amp (BS1362) ASTA approved

Heater 1.95kw

Motor 150 watt

Pump 34 watt

Water intake Hot and cold fill or cold fill only

Maximum load 10lb

Spin speed M 3015 A (500/1500 rpm approx.)

Mobility 4 ad adjustable feet

Serial number Inside filter door

This appliance conforms to EEC Directive 82/499 EEC and BS800-1983 for radio interference. Our policy is one of continuous improvement. We reserve the right to change specifications (which are subject to manufacturers tolerances) prices or models without notice All claims result from manufacturer's tests.

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Product information

Brand : SERVIS

Model : M3015A

Category : Washing machine