OKI C9800 - Printer

C9800 - Printer OKI - Free user manual and instructions

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Product Type Color LED Printer
Print Technology LED (Light Emitting Diode)
Print Speed (Color) Up to 20 ppm
Print Speed (Monochrome) Up to 22 ppm
Max Resolution 1200 x 1200 dpi
Paper Sizes Supported A4, A3, Letter, Legal, Executive, B5, A5, Custom
Input Capacity 630 sheets (2x 250-sheet trays + 100-sheet multi-purpose tray)
Output Capacity 500 sheets face-down
Duplex Printing Automatic
Connectivity USB 2.0, Ethernet 10/100/1000 Base-T, Parallel (optional)
Memory 256 MB (expandable to 1 GB)
Processor 600 MHz
Power Supply AC 220-240V, 50/60 Hz
Power Consumption (Active) Approx. 600 W
Power Consumption (Standby) Approx. 30 W
Dimensions (W x D x H) 654 x 575 x 460 mm
Weight 30.5 kg
Noise Level (Operating) 52 dB(A)
Operating Temperature 10 to 32 °C
Monthly Duty Cycle (Max) 50,000 pages
Consumables 4 toner cartridges (CMYK), drum unit, fuser, belt unit
Maintenance Regular cleaning of LED head and paper path; replace consumables as needed
Safety CE, FCC, UL, TÜV certifications
Repairability Modular design with replaceable parts; service manuals available

Frequently Asked Questions - C9800 OKI

How do I install the OKI C9800 printer driver?
Download the latest driver from the OKI support website. Run the installer and follow the on-screen instructions. Connect the printer via USB or Ethernet when prompted.
What should I do if the printer shows a paper jam?
Open the front cover, gently remove any jammed paper from the rollers. Check the duplex unit and rear access door. Ensure no torn pieces remain. Close all covers and press the Standby button to reset.
How do I replace the toner cartridge?
Open the top cover. Unlock the old cartridge by pressing the release lever and pull it out. Insert the new cartridge until it clicks into place. Close the cover. The printer will automatically reset the toner counter.
Why is my print quality poor (streaks or faded colors)?
First, run the Calibration routine from the printer menu. If streaks persist, clean the LED head using a soft, dry cloth. Also check toner levels and replace low cartridges.
How do I connect the printer to a wireless network?
The OKI C9800 does not have built-in Wi-Fi. Connect via Ethernet cable to your router. If you need wireless, use a print server or USB-to-Wi-Fi adapter.
Can I print on both sides of the paper automatically?
Yes, the C9800 supports automatic duplex printing. In the print dialog, select 'Duplex' or 'Print on Both Sides'. Ensure paper is loaded in the tray with the correct orientation.
What is the maximum paper weight the printer supports?
The C9800 handles paper weights from 60 to 220 g/m² in the multi-purpose tray, and 60 to 120 g/m² in the main trays. For thicker media, use the rear straight-through path.
How do I clear a memory overflow error?
Reduce the print resolution or complexity of the document. You can also increase the printer's memory by installing a DIMM module. Press the Standby button to resume printing.
Where can I find the product serial number?
The serial number is located on a label on the back of the printer, near the power socket. It is also available in the printer menu under Information > Serial Number.
What maintenance should I perform regularly?
Clean the LED head monthly, replace the drum unit after approximately 30,000 pages, and replace the fuser and belt unit at recommended intervals. Use only approved consumables.

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Download the instructions for your Printer in PDF format for free! Find your manual C9800 - OKI and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. C9800 by OKI.

USER MANUAL C9800 OKI

text_image PRINTING SOLUTIONS OKI PRINTING SOLUTIONS C9800 USER'S GUIDE

USER'S GUIDE

C9800hdn/C9800hdtn/C9800 GA

OKI C9800 - USER'S GUIDE - 1

natural_image White electronic device with control panel and display screen (no visible text or symbols)

PREFACE

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. OKI assumes no responsibility for the results of errors beyond its control. OKI also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by OKI.

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

The most up-to-date drivers and manuals are available from the OKI web site:

http://www.okiprintingsolutions.com

Copyright © 2005 OKI Printing Solutions.

Oki and Microline are registered trademarks of Oki Electric Industry Company, Ltd.

ENERGY STAR is a trademark of the United States Environmental Protection Agency.

Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

OKI C9800 - PREFACE - 1

As an ENERGY STAR Program Participant, the manufacturer has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

OKI C9800 - PREFACE - 2

This product complies with the requirements of the Council Directives 89/336/EEC (EMC), 73/23/EEC (LVD) and 1999/5/EC (R&TTE), as amended where applicable, on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low Voltage and Radio & Telecommunications Terminal Equipment.

This printer is equipped with the following embedded RFID read/write system:

Product name: Embedded RFID Read/Write System

Model number: RX4004A

The label on the RFID unit contains the following information:

Oki Data Corporation

Model number: RX4004A

Serial number:

Complies with IDA Standards DB100707

OKI C9800 - PREFACE - 3

text_image www.okiprintingsolutions.com OKI

NOTES, CAUTIONS AND WARNINGS!

NOTE

A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may result in a risk of personal injury.

SAFETY WARNINGS

This product has been carefully designed to give years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions that should be taken to avoid injury or damage, therefore please be careful to read and understand the safety warnings on the following pages before operating the product.

WARNING!

OKI C9800 - WARNING! - 1

Ensure all warning and instruction labels on this product are read, understood and followed in order to prevent any risk of injury.

OKI C9800 - WARNING! - 2

Ensure this and all other documentation is both read carefully and retained for future reference.

OKI C9800 - WARNING! - 3

This product may be heavy. Please check the weight of this product and take all necessary precautions to prevent any risk of personnel injury.

OKI C9800 - WARNING! - 4

This product must be placed on a flat solid surface strong enough to support its weight to prevent any risk of injury.

OKI C9800 - WARNING! - 5

Ensure that there is adequate ventilation all around this product to prevent overheating and any risk of fire.

WARNING!

OKI C9800 - WARNING! - 1

Keep this product away from direct heat sources such as radiators and out of direct sunlight to prevent any risk of overheating.

OKI C9800 - WARNING! - 2

The power supply required for this product is 220 - 240 VAC, 50/60 Hz. Refer to your product's rating label for full power rating details. Ensure that you have a suitable power supply before connecting the product. If in doubt contact your dealer or check with your local power provider.

OKI C9800 - WARNING! - 3

Ensure both the product and mains power switches are in the OFF position before connecting the AC power cable.

OKI C9800 - WARNING! - 4

This product has an earthed plug as a safety feature and will only connect to an earthed socket. Do not attempt to defeat the earthing or there is a risk of fire or shock.

WARNING!

OKI C9800 - WARNING! - 1

If using an extension cable or power strip ensure that the total current rating (amperes) of all connected equipment is less than the maximum rating of the extension cable, power strip or wall outlet. Otherwise fire or shock may occur.

If this product is already supplied with a fitted power strip then NO additional power strip or extension cable should be used to connect to the mains wall outlet.

OKI C9800 - WARNING! - 2

Ensure the power cable is routed so as not to be damaged or cause a trip hazard. If the cable becomes frayed or damaged, replace it immediately to prevent any risk of shock.

OKI C9800 - WARNING! - 3

Do not twist, constrict or knot the power cable as this can cause overheating which may lead to fire or electric shock.

OKI C9800 - WARNING! - 4

Ensure the power socket to which this product is connected is easily accessible at all times.

OKI C9800 - WARNING! - 5

Do not connect or disconnect the power plug with a wet hand as this may cause electric shock.

WARNING!

OKI C9800 - WARNING! - 1

Always hold the power plug to connect/disconnect the power cable to/from the mains socket. Unplugging by pulling on the cable can cause fraying and may lead to fire or electric shock.

OKI C9800 - WARNING! - 2

Use only the power cable and power strip supplied. Using a power cable or power strip not intended for this product may lead to fire or electric shock.

OKI C9800 - WARNING! - 3

To avoid risk of fire and electric shock, do not use the power cable or power strip supplied with this product for any other electrical equipment.

OKI C9800 - WARNING! - 4

If you do not connect the power cord or any other cables only as directed in the User's Guide, this may result in a fire.

OKI C9800 - WARNING! - 5

Ensure loose clothing and hair are kept clear of moving parts when this product is in operation to prevent possible risk of injury.

OKI C9800 - WARNING! - 6

It is recommended that this product is switched off prior to opening any covers.

OKI C9800 - WARNING! - 7

When this product's cover is open, do not touch the fuser unit or print head as you may receive burns. Allow them to cool before touching.

WARNING!

OKI C9800 - WARNING! - 1

If this product's casing gets extremely hot or smoke, unusual smells or abnormal noises are emitted from this product, there is a risk of fire. Unplug the mains connector and contact your dealer.

OKI C9800 - WARNING! - 2

If this product has been knocked over or damaged, there is a risk of electric shock, fire and/or injury. Unplug the mains connector and contact your dealer.

OKI C9800 - WARNING! - 3

If any liquid (for example water) is allowed to enter this product, there is a risk of fire. Unplug the mains connector and contact your dealer.

OKI C9800 - WARNING! - 4

Do not place containers containing liquid on this product as electric shock, fire and/or injuries may occur.

OKI C9800 - WARNING! - 5

If any foreign objects (for example clips) are allowed to enter this product, there is a risk of electric shock, fire and/or injury. Unplug the mains connector before removing the object.

OKI C9800 - WARNING! - 6

Do not introduce foreign objects into the ventilation holes or operate this product with covers open or removed as electric shock, fire and/or injuries may occur.

WARNING!

OKI C9800 - WARNING! - 1

Do not use an extremely flammable spray near this product as the product contains high temperature parts that may cause a fire.

OKI C9800 - WARNING! - 2

Switch this product off before cleaning to prevent any risk of injury. Clean using a damp cloth. Do not use liquid or aerosol cleaners.

OKI C9800 - WARNING! - 3

Do not carry out any operations on this product that are not specified in the User's Guide. This may result in electric shock, fire and/or injury.

OKI C9800 - WARNING! - 4

Do not touch the battery if one is fitted to the product. There is a risk of explosion if the battery is replaced by an incorrect type. The product battery should not require replacement during the life of the printer.

OKI C9800 - WARNING! - 5

After installing additional memory, hard disk drive or any other internally fitted option, any covers removed or doors opened must be closed or replaced and secured to prevent any risk of fire or electric shock.

WARNING!

OKI C9800 - WARNING! - 1

If items such as scanners or finishers are fitted, please exercise care when moving these items so as to avoid risk of entrapment or personnel injury.

OKI C9800 - WARNING! - 2

If this product is installed on a cabinet or high capacity feeder, ensure wheel locks are applied once it is placed in final position for use, to prevent risk of movement or injury.

OKI C9800 - WARNING! - 3

Take care with toner powder. If swallowed, induce vomiting and seek medical attention. Never attempt to induce vomiting if person is unconscious.

OKI C9800 - WARNING! - 4

Take care with toner powder. If inhaled, move the person to an open area for fresh air. Seek medical attention.

OKI C9800 - WARNING! - 5

Take care with toner powder. If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention.

OKI C9800 - WARNING! - 6

Take care with toner powder. Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.

WARNING!

OKI C9800 - WARNING! - 1

Do not throw toner cartridges or image drum cartridges into a fire as you may receive burns from a dust explosion.

OKI C9800 - WARNING! - 2

This product is designed to operate within the following environmental operating conditions: Temp: 10 to 32°C Humidity: 20 to 80% RH

OKI C9800 - WARNING! - 3

The acoustic noise level of this product is 70 dB(A) or less according to EN ISO 7779.

Imported into the EU by: OKI Europe Ltd (trading as OKI Printing Solutions) Central House, Balfour Road, Hounslow, Middlesex, TW3 1HY United Kingdom.

For all sales, support and general enquiries contact your local distributor.

CONTENTS

Preface 2

Notes, cautions and warnings! 4

Safety warnings 5

Introduction 16

Features 17

About this guide. 19

Online usage 20

Printing pages 21

Printer and paper overview 22

Opening and closing the top cover 22

Identifying major components 24

Software supplied. 29

Paper recommendations 30

Paper input and output information 31

Trays and stackers 32

Trays 1 to 5 32

MP tray.... 32

Face-down stacker 33

Face-up stacker 33

Duplex unit 33

Tray and stacker examples 34

Loading Trays 1 to 5 34

Using the MP Tray 36

Using the stackers 39

Control panel 41

Controls and indicators 41

LCD panel modes 43

Status information 43

Menu (Functions) information 43

Configuration information 44

Help mode 44

LCD panel messages. 44

Using the menus 45

Getting started 46

Printer location 46

Turning Off/On. 47

Turning Off 47

Turning On 48

Checking current settings 49

Interfaces and connection 49

Connecting the parallel interface ..... 50

Connecting the USB interface 51

Connecting the network interface ..... 51

Using the Drivers CD 52

Operation 53

Using the printer 53

Consumables and maintenance .... 54

Checking consumable/maintenance item usage 54

Replacement indications 54

Consumable item order information 55

Maintenance item order details 55

Replacing consumables/maintenance items ..... 56

Cleaning the LED heads 56

Cleaning the paper feed rollers 58

Cleaning the printer casing 62

Emptying the optional punch chip box 63

Optional accessories....66

Accessory order information 67

Installing accessories 68

Troubleshooting 69

General. 69

Paper jams 69

Paper jams - printer. 69

Open cover, paper jam, tttttt side cover ..... 69

Open cover, paper jam, side cover. 71

Open cover, paper jam, top cover ..... 73

Paper jams - duplex unit 79

Check duplex unit, paper jam 79

Paper jams - Finisher (optional accessory) ..... 84

Check Finisher, paper jam/paper remains ..... 84

591, 592, 593, 599/ 643, 645 (paper jam around Finisher) 84

594, 597, 598/ 644, 646 (paper jam in Finisher) 86

590 (paper jam in Finisher/Punch unit) ..... 90

Check Inverter, paper jam 92

Avoiding paper jams. 97

Dealing with unsatisfactory printing ..... 98

Staple jams - Finisher (optional accessory) .....100

Check Finisher, Staple Jam .....100

Specifications 105

Appendix A - LCD Messages. 107

Appendix B - Menu system 109

Configuration.....110

Print Page Count .....110

Finisher Count .....110

Supplies Life .....111

Network 111

Paper Size in Tray .....112

System.....112

Configuration example – monochrome pages printed .....113

Print Pages 114

Print Information example – demonstration page 115

Print Secure Job. 115

Menus. 116

Tray Configuration .....116

System Adjust. 120

Menus example 1 - Tray 1 transparencies ....124

Menus example 2 - MP Tray paper size .....125

Index 126

OKI contact details 128

INTRODUCTION

Congratulations on buying a colour printer from OKI Printing Solutions. Your new printer is designed with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the office.

In addition, the EFI Fiery print control and job management functionality allows you to:

manage or preview jobs in the print queue via command workstation
balance the workflow of networked devices
manage colour profiles
save templates on the hard disk for faster processing and printing of jobs

The C9800 Series comprises:

C9800hdn, C9800hdtn (which can be upgraded to C9800 MFP but not to C9800 GA)
C9800 MFP
C9800 GA
C9800 GA MFP

where h denotes hard disk installed, d denotes duplex unit installed, n denotes networking capability, t denotes high capacity feeder installed, MFP denotes multi-function peripheral installed and GA denotes Graphic Arts capability.

This user's guide describes the C9800hdn, C9800hdtn and C9800 GA models. A separate user's guide describes the C9800 MFP and C9800 GA MFP models.

FEATURES

The following features are standard on all models:

Up to 36 pages per minute in full colour for fast printing of high impact colour presentations and other documents
Up to 40 pages per minute in black and white for fast and efficient printing of all general purpose documents not requiring colour
ProQ4800 Multilevel technology produces subtler tones and smoother gradations of colour to lend photographic quality to your documents
1200 x 1200 dpi (dots per inch) print resolution for high quality image production showing the finest detail
Single Pass Colour Digital LED technology for high speed processing of your printed pages
10Base-T and 100Base-TX network connection lets you share this valuable resource among users on your office network
Automatic two-sided (duplex) printing for economical use of paper and compact printing of larger documents
Hard Disk Drive enables spooled and verified printing
USB 2.0 and parallel (IEEE-1284) interfaces
PCL, PS
EFI Fiery controller and software
Graphics Arts capability with full suite of EFI utilities including Spot-On and Hot Folder support (C9800 GA only)
"Ask Oki" – a brand new, user-friendly function that gives a direct link from your printer driver screen (but not illustrated in this guide) to a dedicated web site specific to the exact model you are using. This is where you will find all the advice, assistance and support you could need to help you get the best possible results from your Oki printer.

Additionally, the following optional features are available:

Additional paper trays for loading a further 530 sheets at a time to reduce operator intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media:

2nd/3rd Tray (530 sheets each)
High Capacity Feeder (HCF) (1590 sheets)

NOTE

  1. Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 2nd Tray + 3rd Tray, Tray 1 + HCF, Tray 1 + 2nd Tray + HCF
  2. The C9800hdtn already has a High Capacity Feeder installed and so can only accommodate one additional tray (to give the maximum total of five).

Memory Expansion DIMM
Finisher for stapling or saddle stitching printer output
Punch unit (to extend Finisher functionality)
Printer Cabinet
EFI Color Profiler Kit
MFP Upgrade Kit (C9800hdn only)

ABOUT THIS GUIDE

NOTE

Images used in this manual may include optional features that your printer does not have installed. Also, they may omit features not essential to the description of a particular function.

This manual is your user's guide (check the web site, www.okiprintingsolutions.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below:

Set-up guide: to describe how to unpack, connect and turn on your printer
This is a paper document that is packaged with the printer.

Quick start guide: to describe how to proceed after following the set-up guide.

This is a paper document that is packaged with the printer.

Software summary guide: to provide an overview of drivers and utilities provided.

This is an electronic document stored on CD3.

This User's Guide: to help you to become familiar with your printer and make the best use of its many features. Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best. Additionally, information is provided for adding optional accessories as your printing needs evolve.

This is an electronic document stored on CD3.

Printing Guide for Windows users and Mac users: to help you operate your printer effectively and efficiently This is an electronic document stored on CD3.

Configuration Guide: to provide machine configuration and network configuration information This is an electronic document stored on CD3.

EFI Fiery documentation suite

These are electronic documents stored on CD2.

Installation Guides: accompany consumable items and optional accessories to describe how to install them

These are paper documents that are packaged with the consumables and optional accessories.

Online Help: online information accessible from the printer driver and utility software

ONLINE USAGE

This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and viewing tools provided in Acrobat.

You can access specific information in two ways:

In the list of bookmarks down the left hand side of your screen, click on the topic of interest to jump to the required topic. (If the bookmarks are not available, use the "Contents" on page 13.)

In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are not available, use the "Contents" on page 13.) Find the term of interest in the alphabetically arranged index and click on the associated page number to jump to the page containing the term.

PRINTING PAGES

The whole manual, individual pages, or sections may be printed. The procedure is:

  1. From the toolbar, select [File], then [Print] (or press the Ctrl + P keys).
  2. Choose which pages you wish to print:

(a) [All pages], (1), for the entire manual.
(b) [Current page], (2), for the page at which you are looking.

OKI C9800 - PRINTING PAGES - 1

text_image Print Printer Name: Properties Status: Ready Reverse pages Type: Print as image Where: LPT1 Print Range All 226 pages Current page Pages from: 1 to: 226 Print: Even and Odd Pages Comments Copies and Adjustments Number of copies: Shining oversized pages to paper size Expand small pages to paper size Autoglcote and center pages PostScript Options Print Method: Language Level 3 Optimize for Speed Downloaded Asien Fonts Save Printer Memory Color Managed: On printer Preview 8.25 Units Inches Zoom: 141.4% Printing Tips Advanced... OK Cancel

(c) [Pages from] and [to], (3), for the range of pages you specify by entering their page numbers.

OKI C9800 - PRINTING PAGES - 2

text_image Home The line art graphics is in this PostScript. So if you plan to install choose the PostScript within art graphics will install. If your applications want much that neither do your needs, you could choose to install back. It plans to see most of the lines to be your Window application allows you to choose a different print dialogues, so you can print using the other Prints installed (A)
  1. Click on [OK].

PRINTER AND PAPER OVERVIEW

OPENING AND CLOSING THE TOP COVER

CAUTION!

To gain access to the inside of the printer, ensure that the top cover is fully opened.

To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover.

OKI C9800 - CAUTION! - 1

text_image 1

To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely. Ensure that the cover is securely closed.

OKI C9800 - CAUTION! - 2

text_image Technical diagram of a multi-level electronic device with labeled parts and directional arrows indicating internal components.

IDENTIFYING MAJOR COMPONENTS

The major components of your printer are identified in the representations below.

  1. Paper holding arm
  2. Top cover (face-down stacker)
  3. MP Tray (multi-purpose tray)
  4. Tray 1 side cover
  5. Paper size label
  6. Paper volume indicator
  7. Tray 1 (paper tray)
  8. Control panel
  9. Top cover handle

OKI C9800 - IDENTIFYING MAJOR COMPONENTS - 1

text_image Technical diagram of a multi-chamber printer with numbered parts labeled for identification.
  1. Face-down stacker
  2. Power (on/off) switch
  3. Face-up stacker
  4. Duplex unit

OKI C9800 - IDENTIFYING MAJOR COMPONENTS - 2

text_image Technical diagram of a multi-tiered printer or rack with numbered parts labeled 10, 11, 12, and 13.
  1. Interface unit
  2. Network interface connector
  3. Parallel interface connector
  4. USB interface connector
  5. Power connector
  6. Ventilation holes

OKI C9800 - IDENTIFYING MAJOR COMPONENTS - 3

text_image 19 18 14 15 16 17
  1. Image drum cartridge and toner cartridge (Cyan)
  2. Image drum cartridge and toner cartridge (Magenta)
  3. Image drum cartridge and toner cartridge (Yellow)
  4. Image drum cartridge and toner cartridge (Black)
  5. Toner cartridge
  6. Image drum cartridge
  7. Fuser unit
  8. LED heads

OKI C9800 - IDENTIFYING MAJOR COMPONENTS - 4

text_image 27 26 20 21 22 23 24 25
  1. Belt unit
  2. Drum basket handle
  3. Drum basket

OKI C9800 - IDENTIFYING MAJOR COMPONENTS - 5

text_image 30 29 28
  1. High capacity Feeder (HCF) 3 trays (standard on C9800hdtn)

OKI C9800 - IDENTIFYING MAJOR COMPONENTS - 6

text_image 31

SOFTWARE SUPPLIED

CDs:

CD1 - Drivers and Utilities

Contains driver and application software for use by a general user.

CD2 - Network, EFI and Administrator Utilities

Contains software for use by system administrators.

CD3 - User's Guides

Contains documentation in electronic form (for example, the User's Guide and Printing Guide) to describe how to use the printer for day-to-day printing tasks.

PAPER RECOMMENDATIONS

Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type.

The best performance will be obtained when using standard weight 75 - 90g/m ^2 paper designed for use in copiers and laser printers. Suitable types are:

Arjo Wiggins Colour Solutions 90g/m²
Colour Copy by Neusiedler

Use of heavily embossed or very rough textured paper is not recommended.

Pre-printed stationery can be used, but the ink must not offset when exposed to the high fuser temperatures used in the printing process.

Envelopes should be free from twist, curl or other deformations.

They should also be of the rectangular flap type, with glue that remains intact when subjected to hot roll pressure fusing used in this type of printer. Window envelopes are not suitable.

Transparencies should be of the type designed for use in copiers and laser printers. In particular, avoid office transparencies designed for use by hand with marker pens. These will melt in the fuser and cause damage.

Labels should also be of the type recommended for use in copiers and laser printers, in which the base carrier page is entirely covered by labels. Other types of label stock may damage the printer due to the labels peeling off during the printing process. Suitable types are:

Avery White Laser Label types 7162, 7664, 7666 (A4), or 5161 (Letter)
Kokuyo A693X series (A4) or A650 (B5)

PAPER INPUT AND OUTPUT INFORMATION

The following table relates paper parameters to input trays (Tray 1 to Tray 5 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker).

TYPE SIZE WEIGHT INPUT/OUTPUT
Plain paper A3, A3Nobi, A3 Wide,A4, A5, A6, B4, B5,Letter, Legal 13,Legal 13.5, Legal 14,Executive, Tabloid,Tabloid Extra 64 - 216g/m^2 Any TrayAny Stacker
CustomW: 100 – 328mML: 148 – 457.2mm 64 - 216g/m^2 Any TrayFace-up Stacker
CustomW: 79.2 – 328mML: 90 – 457.2mm 64 - 268g/m^2 MP TrayFace-up Stacker
BannerW: A4 widthL: 457.2 –1200mm 128g/m^2 recommendedMP TrayFace-up Stacker
Index card:76.2 x 127mm 64 - 268g/m^2 MP TrayFace-up Stacker
Postcard – – Tray1 or MP TrayFace-up Stacker
Envelope 120 x235mm90 x 205mm235 x 120mm235 x 105mm240 x 332mm216 x 277mm119 x 197mm210 x 297mm 85g/m^2 MP TrayFace-up Stacker
324 x 229mm229 x 162mm220 x 110mm225.4 x 98.4mm241.3 x 104.8mm190.5 x 98.4mmBased on 90g/m^2 paper
Labels A4, Letter,B5 0.1 – 0.2mm MPTrayFace-up Stacker
Transparencies Glossy paperA4, Letter 0.1 – 0.11mmTray 1 or MP TrayFace-up Stacker

TRAYS AND STACKERS

TRAYS 1 TO 5

Tray 1 is the standard paper input tray and can hold up to 530 sheets of paper. Additional trays, to give a total of five, can be added as an option to give a total tray capacity of 2650 sheets of paper.

If you have identical paper stock loaded in another tray (for example Tray 2 or the MP Tray), you can have the printer automatically switch to that other tray when the current tray runs out of paper. This function can be enabled by driver settings when printing from a Windows application or by a menu setting when printing from other applications.

MP TRAY

The multi-purpose tray is used for media sizes additional to those of the standard trays, heavier media weights and special media.

The multi-purpose tray can handle the same sizes as the standard trays but in weights up to 268g/m^2 . For very heavy paper stock use the face-up paper stacker. This ensures that the paper path through the printer is almost straight.

The multi-purpose tray can feed paper widths as small as 76.2mm and lengths up to 1200mm. For banner printing, recommended sizes are A4 wide, 900mm and 1200mm long and weight 128g/m². Since paper of width less than 100mm does not autofeed, you have to press the ONLINE button to cause it to feed.

Use the multi-purpose tray for printing on envelopes and transparencies. Up to 100 sheets of transparencies or 25 envelopes can be loaded at one time, subject to a maximum stacking depth of 25mm.

Paper or transparencies should be loaded print side up and top edge into the printer. Do not use the duplex (two-sided printing) function for transparencies.

FACE-DOWN STACKER

The face-down stacker on the top of the printer can hold up to 500 sheets of 80g / m^2 standard paper, and can handle paper stocks from 64 - 216g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).

FACE-UP STACKER

The face-up stacker should be opened and the tray extension pulled out when required for use. (With the face-up stacker either open or closed, the driver setting of Face Down will successfully direct prints to the Face-Down stacker.)

The face-up stacker can hold up to 250 sheets of 80g/m^2 standard paper and can handle stocks up to 268g/m^2 .

Always use this stacker and the multi-purpose feeder for paper stocks heavier than 216g/m^2 .

DUPLEX UNIT

This unit provides automatic two-sided printing on plain paper fed from Trays 1 – 5 or the MP Tray. Applicable paper sizes are A6, A5, B5, B5LEF, Executive, A4, A4LEF, Letter, LetterLEF, Legal 13 in, Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide, A3 Nobi, Custom size (100 – 328mm wide, 148 – 457.2mm long), using paper stocks in the range 64 – 120g/m².

TRAY AND STACKER EXAMPLES

LOADING TRAYS 1 TO 5

Tray 1 is used in the following example.

  1. Pull out the tray.
  2. Press the paper rear stopper tab (1) and adjust the tab to the required paper size.

OKI C9800 - LOADING TRAYS 1 TO 5 - 1

text_image Diagram of a printer's internal structure showing hand placement and assembly, with labeled component '1'
  1. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.

OKI C9800 - LOADING TRAYS 1 TO 5 - 2

natural_image Illustration showing two steps of folding a document: one being folded, the other holding a card with arrows indicating movement (no text or symbols present)
  1. Load the paper (face down and top edge towards the right for headed paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper.

To avoid paper jams:

Do not leave space between the paper and the guides and rear stopper.
Do not overfill the paper tray. Capacity depends on the paper type.
Do not load damaged paper.
Do not load paper of different sizes or types at the same time.

OKI C9800 - LOADING TRAYS 1 TO 5 - 3

text_image Technical diagram of a printer internal structure with labeled components and directional arrows indicating assembly or movement.
  1. Gently push the tray back into the printer.

OKI C9800 - LOADING TRAYS 1 TO 5 - 4

natural_image Line drawing of a multi-tiered electronic device with internal compartments and an arrow indicating a component (no text or symbols present)

USING THE MP TRAY

  1. Squeeze the handle (1) and open the multi-purpose tray.

OKI C9800 - USING THE MP TRAY - 1

text_image Technical diagram of a multi-chamber printer with labeled parts and an arrow indicating a component or operation.
  1. Fold out the paper support section and swivel out the extension supports (2).

OKI C9800 - USING THE MP TRAY - 2

text_image Technical diagram of a printer with labeled parts and a magnified inset showing hand positioning and assembly steps
  1. Adjust the paper guides (3) to the size of the paper being used.

  2. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.

OKI C9800 - USING THE MP TRAY - 3

natural_image Illustration showing two hand-drawn steps: folding a sheet and holding a card, with arrows indicating direction (no text or symbols)

5. Load the paper.

For single-sided printing on headed paper, load the paper into the multi-purpose tray with pre-printed side up and top edge into the printer.

For two-sided (duplex) printing on headed paper, load the paper with pre-printed side down and top edge away from the printer.

Envelopes should be loaded face-up with long edge into the printer. Do not select duplex printing on envelopes.

Do not leave space between the paper and the guides.

Do not exceed the paper capacity of approximately 230 sheets, 100 transparencies or 25 envelopes. Maximum stacking depth is 25mm.

OKI C9800 - Load the paper. - 1

natural_image Line drawing of an open file organizer with multiple rack-mounted folders and a paper feeding into one sheet (no text or symbols visible)

USING THE STACKERS

Face-down stacker

When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer.

OKI C9800 - Face-down stacker - 1

natural_image Technical line drawing of a multi-tiered electronic device with labeled components (no text or symbols present)

Face-up stacker

The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels.

  1. Open the stacker (1).

OKI C9800 - Face-up stacker - 1

text_image 1
  1. Flip out the paper support (2).

OKI C9800 - Face-up stacker - 2

text_image 2
  1. Swivel out the paper support extension (3).

OKI C9800 - Face-up stacker - 3

text_image 3

CONTROL PANEL

The control panel can be swivelled to 90^ (maximum) upwards from its base position (1) as required for ease of use.

OKI C9800 - CONTROL PANEL - 1

text_image 1

CONTROLS AND INDICATORS

The parts of the control panel are identified and briefly explained below:

OKI C9800 - CONTROLS AND INDICATORS - 1

text_image 2 READY 1 SHUT DOWN /RESTART ATTENTION 3 4 7 MENU 5 8 Back Enter ON LINE CANCEL 10 HELP 6 9 11

1. Shutdown/Restart button

Press and hold down for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely.

2. Ready indicator

On: indicates ready to print

Flashing: indicates processing print data

Off: indicates unable to receive data (offline)

3. Attention indicator

Off: indicates normal operation

Flashing: indicates error(s) present but printing can continue

On: indicates error(s) present and printing cannot continue

4. LCD panel

Displays status and setup information for the printer and user help information in your chosen language

5. Up-arrow button

Enters menu mode and enables upward movement through the displayed list of menu items

6. Down-arrow button

Enters menu mode and enables downward movement through the displayed list of menu items

7. Back button

Returns to the previous higher level menu item

8. Enter button

Enters menu mode and selects the menu item highlighted in the LCD panel

9. Online button

Switches between online (printer ready to receive data) and offline (printer not ready to receive data)

10. Cancel button

Cancels current print job

11. Help button

Provides additional textual or image data to supplement what is displayed on the LCD panel

LCD PANEL MODES

The LCD panel can display the following:

Status information
Menu (functions) information
Configuration information
Help information

STATUS INFORMATION

Status information is associated with three printer states:

In the Information state, such as idling or printing, the printer is able to process print jobs.

In the Warning state, the printer has encountered some minor problem but is still able to process print jobs.

In the Error state, the printer has encountered a problem and cannot continue printing until the user has intervened and removed the cause of the trouble.

The top two lines of the display panel show the printer status. The bottom of the display panel normally shows a bar chart of the toner usage.

There are three types of menu (functions) information:

User menus: activated by pressing the Enter button, Up-arrow or Down-arrow button on the control panel. These menus are available to the general user to make various settings that are used in the running of the printer.

Administrator menu: activated by pressing the Enter button for more than 2 seconds while turning on the printer power supply (including Restart). Available to administrator level users. Restricts the changes that general users can make via the user menus.

System maintenance menu: activated by pressing the Up-arrow and Down-arrow buttons together for more than 2 seconds while turning on the printer power supply

(including Restart). Available to specialist staff to allow printer configurations and special functions to be set.

CONFIGURATION INFORMATION

Configuration information displays printer configuration information such as internal firmware versions.

Menu options at each level can be scrolled through by moving the highlight with the Up-arrow/Down-arrow buttons and a highlighted option at that level can be selected by pressing the Enter button. When the lowest level menu has been selected, you can change the setting for that menu by selecting the required highlighted value from a list or by entering a numeric value. In other cases, you can display or print configuration information.

HELP MODE

When an error has occurred, press the Help button. Information displays that will help you correct the error.

LCD PANEL MESSAGES

The LCD panel messages, supplemented by the Help messages where appropriate, are intended to be self-explanatory. More information on typical messages is provided in "Appendix A – LCD Messages" on page 107.

USING THE MENUS

NOTE

Menu details are given in "Appendix B - Menu system" on page 109 for reference.

The Enter, Up-arrow, Down-arrow and Back buttons are used to move through the printer menus. You can adjust settings (e.g. set the paper size for Tray 1) or view information (e.g. how much is left of a selected consumable).

Many of these menu settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at "Printer Setting," which will then default to the settings entered in these printer menus.

The steps involved in using the menus are typically as follows:

  1. Ensure that the LCD panel indicates that the printer is ready to print.
  2. Enter User menu mode by pressing either the Enter button or the Up-arrow or Down-arrow button and press the latter two repeatedly until the desired menu is highlighted in the displayed list.
  3. Press the Enter button to select this menu.
  4. Press the Up-arrow or Down-arrow buttons repeatedly until the desired Item is highlighted.
  5. Press the Enter button to select this Item.
  6. Press the Up-arrow or Down-arrow buttons repeatedly until the desired Value is highlighted.
  7. Press the Enter button to select this Value. (If you are setting a parameter, ensure that an asterisk (*) appears beside the selected parameter Value.)
  8. Press the Online button to exit menu mode and return to the ready to print status.

Refer to the section entitled "Getting started" on page 46 and "Appendix B – Menu system" on page 109 for examples of using the menus.

GETTING STARTED

This section provides information to help you get started with using your printer.

PRINTER LOCATION

Check that you have sufficient space for access:

around your printer:

OKI C9800 - PRINTER LOCATION - 1

text_image 20cm 8in 60cm 60cm 100cm 40in 24in24in

above your printer:

OKI C9800 - PRINTER LOCATION - 2

text_image 70cm 28in

TURNING OFF/ON

TURNING OFF

  1. Press and hold down the Shutdown/Restart button (1) on the control panel to start the shutdown process.

OKI C9800 - TURNING OFF - 1

text_image 1
  1. When the LCD display shows that you can either turn off or restart the printer, set the printer Power switch to Off. Please wait as this may take a short time.

OKI C9800 - TURNING OFF - 2

natural_image Line drawing of a server rack with an open socket, showing internal components and a magnified inset (no text or symbols)

TURNING ON

NOTE If you have used the Shutdown/Restart button to reduce the printer to a state where the LCD panel indicates it can be turned off or restarted, you can turn it on again by pressing the Shutdown/Restart button.

  1. To start the printer after it has been turned off by using the Power switch, set the Power switch to On. Please wait as this may take a short time.

OKI C9800 - TURNING ON - 1

natural_image Line drawing of a multi-tiered electronic device with an open switch symbol, no text or labels present

CHECKING CURRENT SETTINGS

Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer is correctly configured.

  1. Ensure that there is A4 paper in Tray 1 (to be used in this operation).
  2. Ensure that the LCD panel indicates that the printer is ready to print.
  3. Press the Up-arrow or Down-arrow buttons repeatedly until Print Pages is highlighted.
  4. Press the Enter button to select Print Pages.
  5. Press the Up-arrow or Down-arrow buttons repeatedly until Configuration is highlighted.
  6. Press the Enter button to select Configuration.
  7. Press the Enter button to execute the command and a Configuration document is printed.
  8. After printing the configuration document, the printer returns to the ready to print status.
  9. You can use this document to check your printer configuration. System values and installed accessories are listed at the top of the first page while status values and settings follow.

INTERFACES AND CONNECTION

Your printer is equipped with a selection of data interfaces:

Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable.
USB – For connection to a PC running Windows 98 or above (not Windows 95 upgraded to Windows 98) or Macintosh. This port requires a cable conforming to USB version 2.0 or above.

The printer may not work if a USB-compatible device is connected concurrently with other USB-compatible machines.

When connecting multiple printers of the same type, they appear as * . These numbers depend on the order of connecting or turning on each printer.

Ethernet – For network cable connection.

NOTE

Interface cables are not supplied with your printer.

CONNECTING THE PARALLEL INTERFACE

  1. Turn off the printer and the computer.

  2. Connect a parallel cable between the printer and computer.

OKI C9800 - CONNECTING THE PARALLEL INTERFACE - 1

text_image Diagram showing server rack connected to a computer tower via cable, with magnified inset illustrating the cable's adjustment.
  1. Turn on the printer and then the computer.

CONNECTING THE USB INTERFACE

Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Drivers CD, CD1.

If you are connecting your printer directly to a stand alone computer proceed to the section entitled "Using the Drivers CD" on page 52.

CONNECTING THE NETWORK INTERFACE

CAUTION!

Do not connect a USB cable into the network interface connector as this may lead to malfunction.

  1. Turn off the printer and the computer.
  2. Connect an Ethernet cable between the printer and an Ethernet hub.

OKI C9800 - CAUTION! - 1

text_image Diagram illustrating server rack connection with labeled components and cable routing
  1. Turn on the printer and then the computer.

If your printer is to be installed as a network printer, please refer to the relevant section in the Configuration Guide for further details on how to configure the network connection before installing the printer drivers.

NOTE

Administrator's authority is required when installing a network connection.

Insert the Drivers CD into your computer and follow the on-screen instructions. You are prompted to follow a set of basic steps to configure the display panel language, install drivers and other software and finally print a test page to check that your printer is operating correctly thus far.

OPERATION

USING THE PRINTER

For full details of how to use the printer and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide.

This section explains how to replace consumable and maintenance items when due. As a guide, the life expectancy of these items is:

Toner — 15,000 A4 pages at 5% coverage.
The printer is shipped with sufficient toner for 7,500 pages in the print cartridges of which 1 – 2,000 pages of toner are used to charge the image drum.
Image drum — 30,000 A4 pages average life
Transfer belt — Approximately 100,000 A4 pages
Fuser — Approximately 100,000 A4 pages

At any time, you can check how much of each consumable/maintenance item is left by using the appropriate menus. For example, enter the menu system and follow the path:

Configuration>Supplies Life>Cyan Toner

The percentage of Cyan Toner remaining is displayed on the LCD panel and the printer then returns to the ready to print status.

REPLACEMENT INDICATIONS

The LCD panel provides messages to the effect that consumables/maintenance items are running low or nearing end of life followed some time later by a message that replacement is required. You should replace the item as soon as possible after this message is displayed to avoid the possibility of print quality being compromised.

The paper feed rollers and the multi-purpose (MP) tray feed rollers do not have any replacement warning messages. Recommended replacement: after approximately 120,000 A4 sheets.

CONSUMABLE ITEM ORDER INFORMATION

ITEM LIFE ORDER NUMBER
Toner, Black 15,000 A4 pages @ 5% 42918916
Toner, Cyan 15,000 A4 pages @ 5% 42918915
Toner, Magenta 15,000 A4 pages @ 5% 42918914
Toner, Yellow 15,000 A4 pages @ 5% 42918913
Toner, rainbow p a c k(1 ea. CMYK toner)15,000 A4 pages @ 5% 43112702
Image drum, Black 30,000 A4 pages avg 42918108
Image drum, Cyan 30,000 A4 pages avg 42918107
Image drum, Magenta 30,000 A4 pages avg 42918106
Image drum, Yellow30,000 A4 pages avg 42918105
Staples3 x 3000 staples42937603

MAINTENANCE ITEM ORDER DETAILS

ITEM LIFE ORDER NUMBER
Fuser unit100,000 A4 pages42931703
Belt unit100,000 A4 pages42931603
Waste toner container30,000 A4 pages avg 42869403
Hopping roller set (Tray)120,000 A4 pages42931803
Hopping roller set (MPT)120,000 A4 pages42939703

REPLACING CONSUMABLES/MAINTENANCE ITEMS

Each consumable item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions carefully.

CAUTION!

For the protection of your printer, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine OKI Printing Solutions toner cartridges. These can be identified by the OKI Printing Solutions trademark. Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your printer’s performance and print quality may be degraded.

CLEANING THE LED HEADS

You are advised to clean the LED heads:

any time you replace a toner cartridge (a LED lens cleaner is enclosed with each replacement toner cartridge)
if printing is showing signs of faded images, white stripes or blurred letters

You can use a LED lens cleaner or dry, soft cloth for cleaning the LED heads.

  1. Open the top cover.

OKI C9800 - CLEANING THE LED HEADS - 1

natural_image Diagram of a printer's internal structure with an arrow indicating upward motion (no text or symbols present)
  1. With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2).

OKI C9800 - CLEANING THE LED HEADS - 2

text_image Technical diagram of a multi-compartment electronic device with labeled parts and an inset showing hand positioning and adjustment mechanism.
  1. Close the top cover.

OKI C9800 - CLEANING THE LED HEADS - 3

natural_image Line drawing of a hand pressing down on an open printer stack (no text or symbols)

Clean the paper feed rollers if paper jams frequently occur.

  1. Remove items like a wrist watch or bracelet then use the Shutdown/Restart button followed by the On/Off switch to turn the printer off.

OKI C9800 - CLEANING THE LED HEADS - 4

natural_image Illustration of a rack-mounted server unit with two hands clamped, showing a close-up of its internal socket (no text or symbols present)
  1. Open Tray 1 side cover.

OKI C9800 - CLEANING THE LED HEADS - 5

natural_image Technical line drawing of an open industrial machine with internal components and a downward arrow indicating a component (no text or symbols present)
  1. Remove Tray 1 completely from the printer.

OKI C9800 - CLEANING THE LED HEADS - 6

natural_image Technical line drawing of a multi-chamber office machine with internal compartments and a loading mechanism (no text or symbols)
  1. Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water.

OKI C9800 - CLEANING THE LED HEADS - 7

natural_image Technical diagram of a server rack with a hand inserting a cable into a rack, showing internal components and no text or symbols.
  1. Replace Tray 1.

OKI C9800 - CLEANING THE LED HEADS - 8

natural_image Technical line drawing of an open stacked printer with internal compartments and a door panel (no text or symbols)
  1. Close Tray 1 side cover.

OKI C9800 - CLEANING THE LED HEADS - 9

natural_image Line drawing of an open file organizer with internal components and a directional arrow indicating assembly (no text or symbols present)
  1. Turn on the printer.

OKI C9800 - CLEANING THE LED HEADS - 10

natural_image Line drawing of a multi-tiered electronic device with an open socket, showing internal components and mounting brackets (no text or symbols)

CLEANING THE PRINTER CASING

  1. Turn the printer off by using the Shutdown/Restart button followed by the On/Off switch.

OKI C9800 - CLEANING THE PRINTER CASING - 1

natural_image Line drawing of a multi-tiered electronic device with an open socket, showing internal components and a magnified inset (no text or symbols)
  1. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent.

OKI C9800 - CLEANING THE PRINTER CASING - 2

natural_image Line drawing of a multi-tiered printer with a hand inserting a slot into the top case (no text or symbols)
  1. Use a soft dry cloth to dry the printer surface.

  2. Turn on the printer.

OKI C9800 - CLEANING THE PRINTER CASING - 3

natural_image Line drawing of a multi-tiered electronic device with an inset showing a small component (no text or symbols)

EMPTYING THE OPTIONAL PUNCH CHIP BOX

When the LCD panel indicates that the punch chip box is full, empty the box as follows:

  1. Operate the Finisher lever and move the Finisher away from the printer.

OKI C9800 - EMPTYING THE OPTIONAL PUNCH CHIP BOX - 1

natural_image Line drawing of a hand pressing a printer into a door, with an arrow indicating the press direction (no text or symbols present)
  1. Pull out the punch chip box, being careful to keep it level so as not to spill any chips.

OKI C9800 - EMPTYING THE OPTIONAL PUNCH CHIP BOX - 2

natural_image Line drawing of a hand inserting a component into a device, with an arrow indicating direction (no text or symbols present)
  1. Discard the chips in an appropriate place.

OKI C9800 - EMPTYING THE OPTIONAL PUNCH CHIP BOX - 3

natural_image Line drawing of a hand using a tool to spread small objects from a tray (no text or symbols)
  1. Refit the punch chip box carefully into the Finisher.

OKI C9800 - EMPTYING THE OPTIONAL PUNCH CHIP BOX - 4

natural_image Line drawing of a hand inserting a component into a device (no text or symbols)
  1. Check that the punch chip box has been refitted correctly then move the Finisher back into position, being careful not to trap your fingers.

OKI C9800 - EMPTYING THE OPTIONAL PUNCH CHIP BOX - 5

natural_image Line drawing of a hand pressing a printer into a door, with an arrow indicating the process (no text or symbols present)

OPTIONAL ACCESSORIES

This section describes optional accessory equipment for your printer. The following accessories are available:

memory expansion DIMM
second, third paper tray (to increase paper input capacity)
high capacity feeder (equivalent to three paper trays) (C9800hdn only)

NOTE

  1. Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 2nd Tray + 3rd Tray, Tray 1 + HCF, Tray 1 + 2nd Tray + HCF
  2. The C9800hdtn already has a High Capacity Feeder installed and so can only accommodate one additional tray (to give the maximum total of five).

Finisher (for stapling or saddle stitching printer output)
Cabinet
Punch unit (to extend Finisher functionality)
MFP Upgrade Kit (for C9800hdn only)

ACCESSORY ORDER INFORMATION

ITEM ORDER NUMBER
Memory Expansion DIMM
128 MB01163401
256 MB01163402
512 MB01163403
Second, third paper tray 42831303
High capacity feeder (HCF) 42831503
Finisher:
4-tray01166701
5-tray01166801
Finisher Punch Unit:
4 hole42872903
2 hole42872901
4 hole (Sweden)42872904
Cabinet (same height as HCF) TBD
MFP Upgrade Kit 01149501

INSTALLING ACCESSORIES

Each accessory (apart from the Finisher and MFP Upgrade Kit) comes complete with its own documentation which gives full instructions on installation. You are advised to follow these instructions carefully.

After installation, print out a Menu Map (Configuration document) to check that the installation has been successful.

NOTE

The Finisher, MFP Upgrade Kit and Punch unit must be installed by an authorised engineer.

For the following accessories, you have to make the appropriate setting in your printer driver(s):

paper tray(s)
Finisher

Refer to the Printing Guide for driver setting details.

Once your printer has been upgraded with an MFP Upgrade Kit, refer to the C9800 MFP User's Guide on CD3.

TROUBLESHOOTING

GENERAL

If the printer display panel does not display anything or is still in standby mode 10 minutes after switching on, follow the printer shutdown sequence to switch it off. Check all cable connections before restarting the printer. If the problem persists, contact your dealer.

PAPER JAMS

This section provides information to help you deal with problems that may arise when using the printer. The following paragraphs describe actions to take in the event of a paper jam and how to deal with unsatisfactory print results. LCD panel messages about paper jams and relevant actions are given in this section while a list of other typical messages and suggested responses is given in "Appendix A – LCD Messages" on page 107.

PAPER JAMS - PRINTER

If a paper jam occurs, a message appears on the LCD panel in the printer Control Panel. You can press the Help button to display guidance on how to clear the jam.

For full details of clearing jams, refer to the following paragraphs, which correspond to the paper jam messages.

OPEN COVER, PAPER JAM, TTTTTT SIDE COVER

Tray 1, or any one of Tray 2 to Tray 5 (if installed), can appear in place of the tttttt characters in the LCD panel message. In this example Tray 1 is used, the procedure being similar for all other trays.

  1. Squeeze the catch (1) on Tray 1 side cover and open the cover.

OKI C9800 - OPEN COVER, PAPER JAM, TTTTTT SIDE COVER - 1

natural_image Technical line drawing of a printer internal structure with labeled component (no text or symbols beyond label)
  1. Carefully remove the jammed paper.

OKI C9800 - OPEN COVER, PAPER JAM, TTTTTT SIDE COVER - 2

natural_image Illustration of a hand inserting a component into a computer drive (no text or symbols visible)
  1. Close Tray 1 side cover.

OKI C9800 - OPEN COVER, PAPER JAM, TTTTTT SIDE COVER - 3

natural_image Technical line drawing of a mechanical device with internal components and a highlighted section (no text or symbols)

OPEN COVER, PAPER JAM, SIDE COVER

  1. If the MP Tray is open, close it so that the side cover (1) is visible.

OKI C9800 - OPEN COVER, PAPER JAM, SIDE COVER - 1

text_image Technical diagram of a multi-tiered printer with labeled parts and component annotations
  1. Pull the release lever (2) and pull open the side cover.

OKI C9800 - OPEN COVER, PAPER JAM, SIDE COVER - 2

text_image Diagram illustrating a printer's internal structure and assembly, with labeled parts and directional arrows indicating process flow.
  1. Carefully remove the jammed paper.

OKI C9800 - OPEN COVER, PAPER JAM, SIDE COVER - 3

natural_image Line drawing of a file organizer with hand inserting a folder into the rack (no text or symbols)
  1. Close the side cover.

OKI C9800 - OPEN COVER, PAPER JAM, SIDE COVER - 4

natural_image Technical line drawing of a multi-tiered printer or scanner with internal components and a directional arrow indicating movement (no text or symbols present)

OPEN COVER, PAPER JAM, TOP COVER

  1. Squeeze the top cover handle (1) and open the top cover.

OKI C9800 - OPEN COVER, PAPER JAM, TOP COVER - 1

text_image 1

WARNING!

Be careful not to touch the fuser unit which is hot after printing.

  1. Squeeze the basket handle (2) and raise the drum basket.

OKI C9800 - WARNING! - 1

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  1. Carefully remove any paper on the belt.

OKI C9800 - WARNING! - 2

natural_image Technical line drawing of a mechanical assembly with internal components and a directional arrow (no text or symbols)
  1. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit.

WARNING!

Be careful not to touch the fuser unit which may be hot after printing. If the fuser unit is hot, wait until it cools before attempting to remove any jammed paper.

Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface.

OKI C9800 - WARNING! - 1

text_image Technical diagram of a device with labeled parts and an inset showing mechanical assembly steps
  1. Pull up the jam release levers (5) and remove the jammed paper.

OKI C9800 - WARNING! - 2

text_image 5
  1. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit.

OKI C9800 - WARNING! - 3

text_image Technical diagram showing a mechanical assembly with labeled parts and a magnified inset highlighting a specific component.
  1. If paper is jammed near the paper exit, open the face-up stacker (7).

OKI C9800 - WARNING! - 4

natural_image Technical line drawing of an open industrial machine with internal components and a numbered annotation (7), no readable text or symbols present.
  1. Open the side cover (paper exit) (8) and remove the jammed paper.

OKI C9800 - WARNING! - 5

natural_image Diagram of a printer's internal structure showing paper feeding into a tray, with no visible text or symbols.
  1. Close the side cover (paper exit) and then the face-up stacker.

OKI C9800 - WARNING! - 6

natural_image Technical line drawing of a printer internal structure showing internal components and mounting points (no text or symbols)
  1. Return the image drum basket (9) into position and check it is locked.

OKI C9800 - WARNING! - 7

text_image 9
  1. Close the top cover and ensure it is latched.

OKI C9800 - WARNING! - 8

natural_image Line drawing of a hand operating a multi-tiered printer with a downward arrow indicating compression or disassembly (no text or symbols present)

PAPER JAMS - DUPLEX UNIT

CHECK DUPLEX UNIT, PAPER JAM

  1. If a Finisher unit is attached to your printer, operate the lever (1) of the Inverter unit to separate the Inverter from the printer.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 1

text_image Diagram illustrating a printer press operation with labeled parts and directional arrows indicating process flow.
  1. Operate the duplex cover release button (2) and open the cover.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 2

natural_image Technical line drawing of a mechanical device with an inset showing a close-up of a component (no text or symbols present)
  1. Carefully remove any jammed paper then close the cover.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 3

natural_image Line drawing of a printer with a hand inserting a card into the rack (no text or symbols)
  1. Operate the levers (3) and pull out the duplex unit.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 4

text_image Diagram showing hands operating a printer with labeled parts and a magnified view of the device's internal structure.
  1. Holding the front top cover by the grip (4), push it gently inwards and raise it.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 5

natural_image Line drawing of a file organizer with an open drawer and labeled component '4' (no text or symbols on the diagram itself)
  1. Remove any jammed paper.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 6

natural_image Line drawing of a hand inserting a file into an open rack-mounted machine (no text or symbols visible)
  1. In similar manner, check for and clear any paper jammed under the rear top cover.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 7

natural_image Line drawing of a computer rack with a hand inserting a component into the drawer (no text or symbols)
  1. Replace the two top covers.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 8

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  1. Push the duplex unit back into position.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 9

natural_image Line drawing of a printer drawer with hands installing or opening the tray (no text or symbols)
  1. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit.

OKI C9800 - CHECK DUPLEX UNIT, PAPER JAM - 10

natural_image Technical line drawing of a printer assembly with an arrow indicating a process (no text or symbols present)

PAPER JAMS - FINISHER (OPTIONAL ACCESSORY)

CHECK FINISHER, PAPERJAM /PAPER REMAINS

Use the Help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeric codes.

591, 592, 593, 599/643, 645 (PAPER JAM AROUND FINISHER)

  1. Remove any paper at the Finisher paper exit.

OKI C9800 - 591, 592, 593, 599/643, 645 (PAPER JAM AROUND FINISHER) - 1

natural_image Diagram showing a printer feeding into a device with an inset magnified view of the device's internal structure (no text or symbols present)
  1. Operate the Finisher lever (1) and move the Finisher away from the Inverter.

OKI C9800 - 591, 592, 593, 599/643, 645 (PAPER JAM AROUND FINISHER) - 2

text_image Diagram illustrating a hand operating a printer to adjust or install a device, with an inset showing the step of adjustment.
  1. Open the Finisher top cover.

OKI C9800 - 591, 592, 593, 599/643, 645 (PAPER JAM AROUND FINISHER) - 3

natural_image Line drawing of a printer with an arrow indicating the paper's front cover (no text or symbols present)
  1. Carefully remove any jammed paper.

OKI C9800 - 591, 592, 593, 599/643, 645 (PAPER JAM AROUND FINISHER) - 4

natural_image Illustration of a printer printer with a hand inserting a paper into it (no text or symbols visible)
  1. Close the Finisher top cover.

OKI C9800 - 591, 592, 593, 599/643, 645 (PAPER JAM AROUND FINISHER) - 5

natural_image Line drawing of a printer's internal structure showing internal components and a downward arrow indicating a process (no text or symbols present)
  1. Move the Finisher back into position and connect it to the Inverter.

OKI C9800 - 591, 592, 593, 599/643, 645 (PAPER JAM AROUND FINISHER) - 6

natural_image Line drawing of a printer or printer device with an arrow indicating direction (no text or symbols present)

594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER)

  1. Operate the Finisher lever (1) and move the Finisher away from the Inverter.

OKI C9800 - 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) - 1

text_image Technical diagram showing a hand operating a printer with an inset close-up highlighting the component '1'.
  1. Open the Finisher front cover (2).

OKI C9800 - 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) - 2

natural_image Technical line drawing of a mechanical assembly with a labeled component (no text or symbols present)
  1. Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected.

OKI C9800 - 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) - 3

natural_image Technical line drawing of a mechanical assembly with labeled parts (no text or symbols)
  1. Remove the ejected paper.

OKI C9800 - 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) - 4

natural_image Technical line drawing of a door mechanism with a hand pressing a button (no text or symbols)
  1. Close the Finisher front cover.

OKI C9800 - 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) - 5

natural_image Technical line drawing of a mechanical assembly with an arrow indicating a component (no text or symbols present)
  1. Open the Finisher right side cover.

OKI C9800 - 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) - 6

natural_image Diagram showing a printer being inserted into a rack, with no visible text or symbols
  1. Carefully remove any jammed paper.

OKI C9800 - 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) - 7

natural_image Illustration of a hand pressing down on a mechanical component with a curved blade and grid pattern (no text or symbols)
  1. Close the Finisher right side cover.

OKI C9800 - 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) - 8

natural_image Technical line drawing of a mechanical assembly with an arrow indicating direction (no text or symbols present)
  1. Move the Finisher back into position and connect it to the Inverter.

OKI C9800 - 594, 597, 598/ 644, 646 (PAPER JAM IN FINISHER) - 9

natural_image Line drawing of a printer or printer device with an arrow indicating left motion (no text or symbols present)

590 (PAPER JAM IN FINISHER/PUNCH UNIT)

  1. Operate the Finisher lever (1) and move the Finisher away from the Inverter.

OKI C9800 - (PAPER JAM IN FINISHER/PUNCH UNIT) - 1

text_image Technical diagram showing a hand inserting a component into an air conditioner unit, with labeled parts and directional arrows.
  1. Move the tab (2) on the right side of the Finisher to align it with the mark (3).

OKI C9800 - (PAPER JAM IN FINISHER/PUNCH UNIT) - 2

text_image Technical diagram showing a device with labeled components and directional arrows indicating assembly or operation.
  1. Open the Finisher top cover.

OKI C9800 - (PAPER JAM IN FINISHER/PUNCH UNIT) - 3

natural_image Line drawing of a printer with an open lid and paper outlet, showing a paper roll being inserted (no text or symbols)
  1. Carefully remove any jammed paper.

OKI C9800 - (PAPER JAM IN FINISHER/PUNCH UNIT) - 4

natural_image Illustration of a printer printer with a paper tray and arrow indicating print direction (no text or symbols)
  1. Close the Finisher top cover.

OKI C9800 - (PAPER JAM IN FINISHER/PUNCH UNIT) - 5

natural_image Technical line drawing of a printer or printer with internal components and a downward arrow indicating a process (no text or symbols present)
  1. Move the Finisher back into position and connect it to the Inverter.

OKI C9800 - (PAPER JAM IN FINISHER/PUNCH UNIT) - 6

natural_image Technical line drawing of a printer or printer device with an arrow indicating direction (no text or symbols present)

CHECK INVERTER, PAPER JAM

  1. Operate the Finisher lever (1) and move the Finisher away from the Inverter.

OKI C9800 - CHECK INVERTER, PAPER JAM - 1

text_image Diagram illustrating a hand operating a printer with labeled parts and directional arrows indicating process steps.
  1. Squeeze the recessed handle (2) and open the left side cover of the Inverter.

OKI C9800 - CHECK INVERTER, PAPER JAM - 2

text_image Technical diagram showing a mechanical assembly with labeled component '2' and directional arrow indicating motion or assembly.
  1. Carefully remove any jammed paper.

OKI C9800 - CHECK INVERTER, PAPER JAM - 3

natural_image Illustration of a hand inserting a card into a printer (no text or symbols visible)
  1. Close the Inverter left side cover.

OKI C9800 - CHECK INVERTER, PAPER JAM - 4

natural_image Line drawing of a car interior showing a door handle and seatbelt mechanism (no text or symbols)
  1. Move the Finisher back into position and connect it to the Inverter.

OKI C9800 - CHECK INVERTER, PAPER JAM - 5

natural_image Technical line drawing of a printer or printer assembly with no visible text or symbols
  1. Operate the Inverter lever (3) and separate the Inverter from the printer.

OKI C9800 - CHECK INVERTER, PAPER JAM - 6

text_image Diagram illustrating a printer press operation with labeled parts and directional arrows indicating process flow.
  1. Open the right side door (4) of the Inverter.

OKI C9800 - CHECK INVERTER, PAPER JAM - 7

natural_image Technical line drawing of a mechanical device with a rotating arrow indicating motion (no text or symbols)
  1. Remove any jammed paper.

OKI C9800 - CHECK INVERTER, PAPER JAM - 8

natural_image Technical line drawing of a mechanical assembly with a hand pressing a component (no text or symbols)
  1. Close the right side door.

OKI C9800 - CHECK INVERTER, PAPER JAM - 9

natural_image Technical line drawing of a mechanical assembly with a directional arrow indicating movement (no text or symbols present)
  1. Move the Finisher and Inverter back into position and connect to the printer.

OKI C9800 - CHECK INVERTER, PAPER JAM - 10

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AVOIDING PAPER JAMS

The following table summarises possible causes of paper jams and suggests ways of avoiding them.

POSSIBLE CAUSE SUGGESTED REMEDY
The printer is not level. Place the printer on a steady, level surface.
Your print media is too light or too heavy.Use appropriate media.
Your print media is damp or charged with static electricity.Use media that has been stored in appropriate temperature and humidity conditions.
Your print media is creased or curled.Use appropriate media. Decurled media can be used.
Your print media sheets are not aligned with each other.Remove the sheets, jog them into alignment and reload them.
Your print media is not aligned properly in the paper tray.Adjust the paper stop and paper guides of the tray, or the manual feed guide on the MP Tray to align the media properly.
Your envelopes to be printed are not oriented properly.Adjust the orientation as required.
Your printer feed roller is dirty.Wipe the roller with a cloth moistened with water.
Your printer feed rollers are wearing out.Replace the feed rollers.
The media weight or type have been wrongly set.Select the correct printer menu settings for [Media Weight] and [Media Type].

DEALING WITH UNSATISFACTORY PRINTING

SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE
Vertical white lines can be seen on the printed page.The LED head is dirty. Wipe the LED head with a LED lens cleaner or with a soft cloth.
The toner is low. Replace the toner cartridge.
Foreign materials may be present in the image drum.Replace the image drum cartridge.
Light-shielding film of the image drum cartridge is dirty.Wipe the film with a LED lens cleaner or with a soft cloth.
Printed images are fading vertically.The LED head is dirty. Wipe the LED head with a LED lens cleaner or with a soft cloth.
The toner is low. Replace the toner cartridge.
The paper is not suitable for the printer.Use recommended paper.
Printing is light. The toner cartridge is not properly seated.Reinstall the toner cartridge.
The toner is low. Replace the toner cartridge.
The paper is moist. Use paper stored in proper temperature and humidity conditions.
The paper is not suitable for the printer. Use recommended paper.
Thickness and type of paper are inappropriate. Set a proper value for [Media Weight] and [Media Type] in the menu setup, or set one value thicker for [Media Weight].
Recycled paper is being used. Set one value thicker for [Media Weight] in the menu setup.
Partially faded images. White spots and lines appear in solid printing.Paper is moist or dry. Use paper stored in proper temperature and humidity conditions.
Vertical lines appear.The image drum cartridge is damaged. Replace the image drum cartridge.
The toner is low. Replace the toner cartridge.
Horizontal Lines and spots appear periodically.When the interval is about 94mm (4in), the image drum (the green tube) is damaged or dirty.Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged.
When the interval is about 42mm (1.5in), there may be foreign particles in the image drum cartridge.Open/close the top cover, and print again.
When the interval is about 87mm (3.5in), the fuser unit is damaged.Replace the fuser unit.
The image drum cartridge has been exposed to light.Replace the image drum cartridge if the problem is not resolved.
White area of paper is lightly stained.Paper contains static. Usepaper stored in proper temperature and humidity conditions.
Too thick paper is used. Usethinner paper.
The toner is low. Replacethe toner cartridge.
Periphery of the letters is smudged.The LED head is dirty. Wipethe head with LED lens cleaner or with a soft cloth.
Toner comes off when it is rubbed.The thickness and type of the paper are incorrectly set.Set the correct value of [Media Type] and [Media Weight] in the menu setup or set one value thicker for [Media Weight].
Recycled paper is used. Set one value thicker for [Media Weight] in the menu setup.
Glossiness is not uniform.The thickness and type of the paper are incorrectly set.Set the correct value of [Media Type] and [Media Weight] in the menu setup or set one value lighter for [Media Weight].

STAPLE JAMS - FINISHER (OPTIONAL ACCESSORY)

CHECK FINISHER, STAPLE JAM

When the display indicates a staple jam has occurred, clear the jam as follows:

  1. Open the Finisher front cover.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 1

natural_image Hand holding a device with a curved arrow indicating rotation or change (no text or symbols present)
  1. Turn the knob in the direction indicated until the coloured indicator appears.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 2

natural_image Illustration of a hand operating a mechanical device with a magnified inset showing internal components (no text or symbols)
  1. Remove any paper that awaits stapling in the paper ejection area.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 3

natural_image Line drawing of a hand pressing down an open door with a black arrow indicating the press direction (no text or symbols present)
  1. Pull out the staple unit.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 4

natural_image Technical line drawing of a mechanical assembly with a hand operating a tool (no text or symbols visible)
  1. Turn the knob in the direction indicated to move the stapler to the front.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 5

natural_image Diagram of a hand pressing a button on a vehicle's head panel, showing motion direction (no text or symbols)
  1. Grip both sides of the staple cartridge, pull it up and remove it.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 6

natural_image Line drawing of hands operating a mechanical device with a directional arrow indicating motion (no text or symbols present)
  1. Raise the staple cartridge gate.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 7

natural_image Technical line drawing of a mechanical component with a curved arrow indicating rotation (no text or symbols)
  1. Remove all staples that are emerging from the staple case.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 8

natural_image Hand inserting a component into a device housing (no text or symbols visible)
  1. Return the staple cartridge gate to its original position.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 9

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  1. Refit the staple cartridge.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 10

natural_image Hand inserting a component into a device (no text or symbols visible)
  1. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 11

natural_image Technical line drawing of a mechanical assembly with a hand operating a tool (no text or symbols present)
  1. Close the Finisher front cover, being careful not to trap your fingers.

OKI C9800 - CHECK FINISHER, STAPLE JAM - 12

natural_image Line drawing of a hand holding a device with a belt, showing internal components without any text or symbols

SPECIFICATIONS

ITEM SPECIFICATION
Dimensions 655x620x462mm (WxDxH)
Weight Without options, 76kg
Print speeds 36 ppm colour; 40 ppm monochrome
Resolution 1200 x 1200 dpi
Emulations PCL 5c, PCL XL 2.1, PS
Memory 1 GB (max.)
Paper input at 80g/m2Trays 1 - 5: 530 sheets A4 eachMP Tray: 230 sheets A4
Paper weight 64 - 268g/m2
Paper output Face-down stacker: 500 sheetsFace-up stacker: 250 sheets
Interfaces Parallel, USB 2.0, 10Base-T and 100Base-TX
Duty cycle 150,000 pages/month maximum
Toner life 15,000 A4 pages @ 5% coverage
Image drum life 30,000 A4 pages
Belt life100,000 A4 pages
Fuser life 100,000 A4 pages
Waste toner container life30,000 A4 pages @ 5% coverage
Power rating220 - 240 VAC, 50/60 Hz 6A
Power consumptionOperating: 1,500 W maximum, 750 W typicalStandby: 1,300 W maximum, 200 W typicalPower save: <45 W
Operating environmentOperating: 10 - 32°C/20 - 80%RHOff: 0 - 43°C/10 - 90%RH
Noise level Operating: 54dBA maximumStandby: 40dBA maximumPower save: 40dBA maximum after 30 mins background level

APPENDIX A - LCD MESSAGES

The LCD panel messages are intended to be self-explanatory. Representative messages are given as examples below.

MESSAGE COMMENT
Ready to Print Your printeris online and ready to print.
Printing tttttt Your printeris printing and paper is currently being fed from tttttt, where tttttt identifies a tray.
tttttt Near End The papersupply in the tray identified by tttttt will run out soon.
ccccc Toner Low The remaining toner of colour cccccc is running low.
Fuser Unit Near Life The fuser unit is nearing the end of its working life.
Change Fuser Unit The fuserunit has reached the end of its working life and has to be changed.
Inverter is Removed The Inverter unit has been separated from the printer and all Finisher functions are disabled.(Finisher/Inverter is an optional accessory.)
Invalid DataPress ONLINE ButtonInvalid data has been received by the printer. Press the ONLINE button to clear this warning.
Change Paper in tttttt mmmmmmpppppPress ONLINE buttonPlease see HELP for detailsThere is a mismatch between the media in the tray and print data.Load media of size mmmmmm and type pppppp into tray tttttt. The message may remain for some time after you have closed the tray.You can have the printer ignore this error for the current print job by pressing the ONLINE button.You can access help details by pressing the HELP button.
Install PaperttttttmmmmmmmPlease see HELP for detailsThe printer has tried to take paper from an empty tray.Load media of size mmmmmm into tray tttttt. The message may remain for some time after you have closed the tray.You can access help details by pressing the HELP button.
Install TrayttttttThe printer has tried to take paper from a tray that has been removed.Ensure that tray tttttt is correctly located or put tray tttttt loaded with paper back into the printer.
Open CoverPaper Remains ttttttPlease see HELP for detailsAdditional paper has been detected after a paper jam has been cleared.Open tttttt side cover to check for additional paper.You can access help details by pressing the HELP button.
Check Image Drum ccccccePlease see HELP for detailsCheck that the image drum of colour ccccccc is correctly installed.You can access help details by pressing the HELP button.
Incompatible Toner cccccccToner cartridge of colour ccccccc is not compatible and must be replaced by a genuine cartridge.

The top-level Functions menus are:

Configuration
Print Pages
Suspend Printing
Resume Printing
Print Secure Job
Menus
Shutdown
Admin Setup
Calibration
Print Statistics

The other special top-level menu is:

System Maintenance

The following tables summarise the Configuration, Print Pages, Print Secure Job and Menus menu trees and provide some usage examples. The menu trees are given to the lowest menu item level. Typically, this can be a parameter that can be set by selecting from a range of values provided or a command that can be executed to display or print a status or setting value.

Emboldened values followed by an (A) denote default values associated with locations where A4 is default paper size. Emboldened values followed by an (L) denote default values associated with locations where Letter is default paper size. Emboldened values followed by neither (A) nor (L) denote common defaults.

Certain menus and items associated with, for example, the Finisher appear only if the associated hardware is installed or under certain conditions.

The remainder of the menus above are intended for more specialised usage and are not described further here. For full details of using all menus to configure and use the printer, refer to the Configuration Guide.

CONFIGURATION

PRINT PAGE COUNT

ITEM VALUE DESCRIPTION
Colour Page nnnnnn Displays number ofcolour printed pages converted to A4 equivalent.
Monochrome Pagennnnnn Displays number ofmonochrome printed pages converted to A4 equivalent.
Traym nnnnnn Displays total printedpages from Traym, where m is in range 1 to 5.
MP Tray nnnnnnDisplays total printedpages from MP tray.

FINISHER COUNT

ITEM VALUE DESCRIPTION
Staple nnnnnn Displays total pagesstapled.
Punch nnnnnn Displays total pagespunched.
Finisher nnnnnnDisplays total pagesejected into the Finisher.

SUPPLIES LIFE

ITEM VALUE DESCRIPTION
xxxx Drum Remaining nnn% Displays the remaininglife span of the xxxdrum as a percentagewhere xxx can beCyan, Magenta, Yellow,Black.
BeltRemaining nnn%life span of the belt unitas a percentage.
FuserRemaining nnn%Displife span of the fuserunit as a percentage.
xxxx Toner(n.nK)Remaining nnn% Displays the remaininglife span of xxx toneras a percentage, wherexxxx can be Cyan,Magenta, Yellow, Black.(n.nK) indicates thecapacity of the tonercartridge being used.

NETWORK

The items and settings displayed are specific to your system. Full details are given in the Configuration Guide.

PAPER SIZE IN TRAY

ITEM VALUEDESCRIPTION
Traym where m is in range 1 to 5(similar arrangement for all trays)ExecutiveLetter Short EdgeLetter Long EdgeLegal 14Legal 13.5TabloidTabloid ExtraLegal 13A6A5A4 Short EdgeA4 Long EdgeA3A3 NobiA3 WideB5 Short EdgeB5 Long EdgeB4PostcardDouble PostcardCustomDisplays detected paper size of Traym.
MP Tray Similarto values for Traym Displays detected paper size of the MP Tray.

SYSTEM

ITEM VALUEDESCRIPTION
Serial Numberxxxxxxxxxxxxx Displays serial no. of the printer.
Asset Numberxxxxxx Displays Asset Number.Asset Number is 8 alphanumeric characters that can be assigned by a user. Same as Asset Number of Menu Map.
CU Versionxx.xx Displays version no. ofCU (Control Unit) firmware.Same as CU version of Menu Map.
PU Versionxx.xx.xx Displays version no. ofPU (Print Unit) firmware.Same as PU version of Menu Map.
ITEM VALUE DESCRIPTION
Total Memory xxMB Displays total RAMmemory installed in the printer.Same as Total Memory of Menu Map.
HDD xx.xx GB [Fxx]Displays size of harddisk and file system version.Same as HDD of Menu Map.

CONFIGURATION EXAMPLE - MONOCHROME PAGES PRINTED

To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages):

  1. Ensure that the LCD panel indicates that the printer is ready to print.
  2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Configuration menu is highlighted.
  3. Press the Enter button to select this menu.
  4. Press the Up-arrow or Down-arrow buttons repeatedly until Print Page Count is highlighted.
  5. Press the Enter button to select this Item.
  6. Press the Up-arrow or Down-arrow buttons repeatedly until Monochrome Page is highlighted.
  7. Press the Enter button and the monochrome page count is displayed.
  8. Press the Online button to exit menu mode and return to the ready to print status.

PRINT PAGES

ITEM VALUEDESCRIPTION
PS Test PageExecute Prints thePostScript sample page.
ConfigurationExecute Prints printerconfiguration details.
Job Log ExecutePrints EFI job logdetails.
Color Charts (disk only)Execute Prints colourcharts.
PS Font ListExecute Prints PostScriptfont list.
PCL Font ListExecute Prints PCLemulation font list.
Demo Page (disk only)Execute Prints a demopage.
Usage Report (disk only)Execute Prints usagereport.
Statistics Log (disk only)Execute Prints Oki job logdetails.
Error Log ExecutePrints the errorlog.
E-mail Log (disk only)Execute Prints e-mail log.
PrintMe Log (disk only)Execute Prints PrintMeLog.

To print a printer demo page to demonstrate how your printer prints:

  1. Ensure that the LCD panel indicates that the printer is ready to print.
  2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Print Pages menu is highlighted.
  3. Press the Enter button to select this menu.
  4. Press the Up-arrow or Down-arrow buttons repeatedly until Demo page is highlighted.
  5. Press the Enter button to select this Item and the demo page is printed.
  6. After printing, the printer returns to ready to print status.

PRINT SECURE JOB

ITEM VALUE DESCRIPTION
Enter Password nnnn Enter a password to use secure printing.
Not Found Use a secure printing job(Secure Job) ora job Stored to HDD when printing. Whenyou print a Secure document, it is deletedfrom the HDD. When you print adocument Stored to HDD, it prints andremains stored on the HDD until youmanually delete it.Not Found:(no jobs) is indicated whenthere is no output file.The following messages are displayedwhen there are printable files.Print:When you select Print, SetCollating Amount is displayed to enableyou to specify a number of copies. Afterspecifying the number of copies, pressEnter to print all jobs with the specifiednumber of copies.Delete:When you select Delete, you areprompted to recheck by Yes/No display,and selecting Yes deletes all jobs.
Secure Job PrintDelete

TRAY CONFIGURATION

ITEM VALUE DESCRIPTION
Paper Feed Tray1Tray2Tray3Tray4Tray5MP TraySpecifies a feed tray.Indicated only when Tray2-5 implemented.
Auto TraySwitchONOFFSets the automatic tray switch function.
Tra y Sequence DownUpPaper feed traySpecifies selection order priority for automatic tray selection/automatic tray switch.
Unit of MeasureInch (L)mm (A)Specifies units for custom paper size.
Tra ym Config, where m is in range 1 to 5 (similar arrangement for all trays)Paper Size Tray SizeCustomSets paper in Traym.
X Dimension 3.9-8.3 (A) -8.5 (L) - 12.9 inch100 - 210 (A)- 216 (L) - 328 mmSets Custom paper width for Traym. Sets for the direction perpendicular to the direction of paper movement.
Y Dimension 5.8-11 (L) -11.7 (A) - 18 inch148 - 279 (L)- 297 (A) - 457 mmSets Custom paper length for Traym. Sets for the same direction as paper movement.
Media Type PlainSets the media type for Traym.User Type1 to User Type5 are reserved for custom paper sizes set in the printer driver.
ITEM VALUEDESCRIPTION
Traym Con fig, where m is in range 1 to 5 (similar arrangement for all trays)Media WeightAutoLightMedium LightMediumMedium HeavyHeavyUltra Heavy 1Ultra Heavy 2Ultra Heavy 3Sets media weight for Traym.
A3 Nobi PaperA3 NobiA3 WideTabloid ExtraThe printer detects A3 Nobi, A3 Wide and Tabloid Extra sizes as the same. Use this setting to tell the printer which of the three sizes is loaded in Traym.
Legal 14 PaperLegal 14Legal 13.5Sets the length of the legal paper in Traym. Change this to Legal 13.5 if that is the standard legal size in your country.
A5/A6 Paper A5/A6PostcardThe printer detects A5, A6 and Postcard sizes as the same. Use this setting to tell the printer which of the three sizes is loaded in Traym.
MP Tray ConfigPaper Size A3 NobiA3 WideA3A4 Sht EdgeA4 Long Edge(A)A5A6B4B5 Short EdgeB5 Long EdgeLegal 14Legal 13.5Tabloid ExtraTabloidLetter Sht EdgeLetter LongEdge (L)ExecutiveCustomCom-9EnvelopeCom-10EnvelopeMonarchEnvelopeDL EnvelopeLandscapePostcardDoublepostcardC5C4Envelope IndexCardSets paper size for MP Tray.
X Dimension 38.3 (A) -8.5 (L) - 12.9 inch76 - 210 (A) -216 (L) - 328 mmSets Custom paper width for the MP Tray. Sets for the direction perpendicular to the direction of paper movement.
Y Dimension 3.5-11.0 (L)-11.7 (A) -47.2 inch90 - 279 (L) -297 (A) - 1200 mmSets Custom paper length for MP Tray. Sets for the same direction as paper movement.
MP Tray Config MMedia Type PlainLetterhead Transparency Labels Bond Recycled Card stock Rough Glossy Envelope User Type1 User Type2 User Type3 User Type4 User Type5Sets the media type for MP Tray.
Media Weight Auto Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3Sets the media weight for MP Tray.
Tray Usage Normal Tray Tray selection/switching uses this tray as the normal tray.
When MismatchingIf a paper size or type in a tray is not matched to that of the print data, use paper from this tray instead of the specified tray.
Do Not Use Makes the MP tray unavailable in auto tray selection/switching.

SYSTEM ADJUST

ITEM VALUE DESCRIPTION
Power Save Time5 min15 min30 min60 min240 minSets the period after which power save mode starts.
Clearable WarningOnlineJobWhen Online is selected, you must manually clear the warning by pressing the Online button. Change to Job if you wish the message to automatically clear when a new print job is received.
Auto Continue ONOFFSets whether the printer is automatically recovered when Memory Overflow or Tray Reques t o cours.
Manual TimeoutOFF30 sec60 secIf paper is not fed within this time in manual feed, the job is cancelled.
Wait Timeout OFF5 sec10 sec20 sec30 sec40 sec50 sec60 sec90 sec120 sec150 sec180 sec210 sec240 sec270 sec300 secSets the time period between stopping receipt of job data and forced print. For PS, printing is not carried out and the job is cancelled.
ITEM VALUE DESCRIPTION
Low Toner Continue StopSets the printing operation when insufficient toner is detected.Continue: the printer can continue printing while remaining online.Stop: the printer stops printing and goes offline.
Jam Recovery ON OFFON: continues printing the job, including any jammed pages, once the jam has been cleared.OFF: Cancels a job including the page currently jammed.
Print Position AdjustX Adjust 0.00+0.25 - +2.00-2.00 - -0.25 mm0.00+0.01 - +0.08-0.08 - -0.01 inAdjusts the position of the whole printing image (0.25 mm, 0.01 in interval) perpendicular to the direction of paper movement (i.e. horizontally).
Y Adjust 0.00+0.25 - +2.00-2.00 - -0.25 mm0.00+0.01 - +0.08-0.08 - -0.01 inAdjusts the position of the whole printing image (0.25 mm, 0.01 in interval) parallel to the direction of paper movement (i.e. vertically).
Print Position AdjustDuplex X Adjust 0.00+0.25 - +2.00-2.00 - -0.25 mm0.00+0.01 - +0.08-0.08 - -0.01inDuring the flip-side printing of duplex printing, adjusts the location of the whole printing image (0.25 mm, 0.01in interval) perpendicular to the direction of paper movement (i.e. horizontally).
Duplex Y Adjust 0.00+0.25 - +2.00-2.00 - -0.25 mm0.00+0.01 - +0.08-0.08 - -0.01 inDuring the flip-side printing of duplex printing, adjusts the location of the whole printing image (0.25 mm, 0.01 in interval) parallel to the direction of paper movement (i.e. vertically).
xxxx Darkness 0+1 - +3-4 - -1Adjusts the xxxx engine density where xxxx is one of Cyan, Magenta, Yellow, Black. Darkest value is +3.
xxxx Reg Fine Adjust0+1 - +3-3 - -1Makes fine adjustment to image registration in xxxx against Black in the horizontal direction, where xxxx is one of Cyan, Magenta, Yellow.If the paper movement direction is upward, a value set on the plus side, means the image relatively moves downward.
Paper Black Setting0+1 - +2-2 - -1Used for micro adjustment when very visible faded print results or light specks (or streaks) result when printing in Plain Paper/Black setting.Decrease the value if light specks (or streaks) or snow flake like printing results in high density print areas.
Paper Color Setting0+1 - +2-2 - -1Used for micro adjustment when very visible faded print results or light specks (or streaks) result when printing in Plain Paper/Color setting.Decrease the value if light specks (or streaks) or snow flake like printing results in high density print areas
Transparency Black Setting0+1 - +2-2 - -1As for Paper Black Setting above.
Transparency Color Setting0+1 - +2-2 - -1As for Paper Color Setting above.
Drum Cleaning ON OFFSet to produce idling of a drum before printing in order to reduce horizontal white lines. This shortens image drum life.
Hex Dump Execute Prints out the datareceived from the host PC in hexadecimal code.

To print on transparencies (accommodated in Tray1):

  1. Ensure that the LCD panel indicates that the printer is ready to print.
  2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted.
  3. Press the Enter button to select this menu.
  4. Press the Up-arrow or Down-arrow buttons repeatedly until Tray Configuration is highlighted.
  5. Press the Enter button to select this Item.
  6. Press the Up-arrow or Down-arrow buttons repeatedly until Tray1 Config is highlighted.
  7. Press the Enter button to select this Item.
  8. Press the Up-arrow or Down-arrow buttons repeatedly until MediaType is highlighted.
  9. Press the Enter button to select this Item.
  10. Press the Up-arrow or Down-arrow buttons repeatedly to move through the range of media types until Transparency is highlighted.
  11. Press the Enter button to select this value.
  12. Check that an asterisk (*) appears beside Transparency.
  13. Press the Online button to exit menu mode and return to the ready to print status.

To set paper size in the MP Tray:

  1. Ensure that the LCD panel indicates that the printer is ready to print.
  2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted.
  3. Press the Enter button to select this menu.
  4. Press the Up-arrow or Down-arrow buttons repeatedly until Tray Configuration is highlighted.
  5. Press the Enter button to select this Item.
  6. Press the Up-arrow or Down-arrow buttons repeatedly until MP Tray Config is highlighted.
  7. Press the Enter button to select this Item.
  8. Press the Up-arrow or Down-arrow buttons repeatedly until Paper Size is highlighted.
  9. Press the Enter button to select this Item.
  10. Press the Up-arrow or Down-arrow buttons repeatedly to move through the range of paper sizes until the required size is highlighted.
  11. Press the Enter button to select this value.
  12. Check that an asterisk (*) appears beside the chosen size.
  13. Press the Online button to exit menu mode and return to the ready to print status.

INDEX

A

accessories 66

installing.... 68

order details 67, 68

arrow buttons 42

B

back button 42

C

cancel button 42

cleaning

feed rollers.... 58

LED heads.... 56

printer casing 62

clearing

paper jams.... 69

staple jams 100

consumables

order details 55

replacing.... 54

control panel

adjusting 41

controls 41

current settings

checking 49

D

display 42

Configuration information...... 44

Help information 44

Menu information 43

messages....107

Status information 43

E

enter button 42

F

features

optional 18

H

help button 42

I

indicator light

attention...... 42

ready 42

interface

Ethernet 50, 51

parallel 49,50

USB 49,51

M

maintenance items

replacing ....54

menu

Admin Setup 109

Calibration 109

Configuration .....109, 110

Menus ......109, 116

Print Information 114

Print Pages.... 109

Print Secure Job......109, 115

Print Statistics 109

Resume Printing 109

Shutdown 109

Suspend Printing.... 109

System Maintenance 109

using....45

0

online button 42

P

paper

duplex printing 33

face-down stacker....33

face-up stacker....33

inputs....31

loading 34

MP tray....32

outputs....31

stackers....39

trays 32

paper jams

avoiding 97

duplex 79

finisher 84

inverter 92

side cover 69

top cover 73

printer

components 24

location 46

specifications.... 105

printing

punch chip box

emptying 63

R

recommended media 30

S

shutdown/restart button......41

software....29

specifications 105

T

troubleshooting 69

turning

off.... 47

on.... 48

U

unsatisfactory printing.... 98

user's guide

printing.... 21

OKI CONTACT DETAILS

Oki Systems (UK) Limited

550 Dundee Road

Slough Trading Estate

Slough, SL1 4LE

Tel:44 (0) 1753 819819

Fax:44 (0) 1753 819899

http://www.oki.co.uk

Oki Systems Ireland Limited

The Square Industrial Complex

Tallaght, Dublin 24, Ireland

Tel:+353 1 4049590

Fax:+353 1 4049591

http://www.oki.ie

Technical Support:

Tel:+353 1 4049570

Fax:+353 1 4049555

E-mail: tech.support@oki.ie

OKI Systems (Ireland) Ltd.

(Northern Ireland)

40 Sydenham Park

Belfast, BT4 1PW

Tel:+44 (0)28 90 20 1110

http://www.oki.ie

Technical Support:

Tel: +44 (0)28 90 221919

E-mail: tech.support@oki.ie

Oki Data Corporation

4-11-22 Shibaura, Minato-ku, Tokyo

108-8551, Japan

Tel:(81) 3 5445 6158

Fax:(81) 3 5445 6189

http://www.okidata.co.jp

Oki Data (Singapore) Pte. Ltd.

78 Shenton Way, #09-01,

Singapore 079120

Tel:(65) 221 3722

Fax:(65)421 1688

http://www.okidata.com.sg

Oki Systems (Thailand) Ltd.

956 Udomvidhya Building 6th Floor,

Rama IV Rd., Bangkok 10500, Thailand

Tel:(662) 636 2535

Fax:(662) 636 2536

http://www.okisysthai.com

Oki Hong Kong Limited

Suite 1909, Tower3,

China Hong Kong City,

33 Canton Rd., Tsimshatsui,

Kowloon, Hong Kong

Tel:(852) 2736 0130

Fax:(852) 2376 3725

The IPL Group

63-85 Victoria Street

Beaconsfield NSW 2015, Australia

Tel:(61) 2 9690 8200

Fax:(61) 2 9690 8300

http://www.oki.com.au

Comworth Systems Ltd.

10 Constellation Drive Mairangi Bay,

Auckland,

New Zealand

Tel:(64) 9 477 0500

Fax:(64) 9 477 0549

http://www.comworth.co.nz

OKI EUROPE LIMITED

Central House

Balfour Road

Hounslow TW3 1HY

United Kingdom

Tel: +44 (0) 208 219 2190

Fax: +44 (0) 208 219 2199

WWW.OKIPRINTINGSOLUTIONS.COM

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Product information

Brand : OKI

Model : C9800

Category : Printer