LEXMARK Optra C710 - Printer

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USER MANUAL Optra C710 LEXMARK

First Edition (September 1999)

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

A form for reader's comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark International, Inc., Department F95/035-3, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility.

© Copyright Lexmark International, Inc. 1999.

All rights reserved.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

Table of contents

Using your documentation ix

About the manuals ix

Conventions....x

Other sources of information xi

Online documents xi

Lexmark Web site .....xii

Automated fax system .....xii

Trademarks ...... xiii

1 Introducing your printer .... 1

Print speed 2

Memory 2

Color quality 2

Printer drivers ....3

MarkVision 3

Paper handling 3

2 Using printer drivers .... 5

3 Changing printer settings 7

Using the operator panel 8

MarkVision's remote operator panel 9

Menus 10

Printing current menu settings 10

Changing menu settings 12

Locking the menus 14

Fax Status Messages 15

Menu overview 16

Supplies Menu 17

Color Menu 19

Paper Menu 20

Finishing Menu 27

Utilities Menu 32

Job Menu 35

Setup Menu 38

PCL Emul Menu 44

PostScript Menu 48

Parallel Menu 49

Serial Menu 52

Network Menu 56

Infrared Menu 59

LocalTalk Menu....62

USB Menu 65

Fax Menu 67

4 Using color....75

Understanding color 75

Types of color 75

How we see color 76

Primary colors 76

Color difference....77

Managing color 78

Color management systems 78

Popular color management systems 79

Controlling your printer 80

Screening methods 80

Halftone screens 82

Attributes 82

Screen frequency 82

Screen angle 83

Spot function 83

Image Smoothing 83

Printing text 83

Color Correction 84

Auto 84

Vivid 84

Off 84

CMYK 85

Black and White 85

Display 85

2-Color Draft 86

Avoiding print quality problems 86

Media and supplies 86

Transparencies 86

Printer drivers 87

5 Managing memory 89

Printer memory 89

Adding memory 90

Solving memory problems 90

Allocating memory 91

Flash memory 92

Hard disk 92

Job buffering 92

Collating jobs 92

Storing job statistics 93

Managing resources downloaded to flash or disk 93

6 Handling paper 95

Paper sources and output bins 95

Paper sizes 96

Media guidelines....98

Paper 98

Letterhead 99

Transparencies....100

Envelopes 102

Labels 103

Card stock 103

Storing media 104

Avoiding paper jams 104

Loading paper in the trays 105

Tray linking 109

Using the multipurpose feeder 110

Printing from the multipurpose feeder ....111

7 Replacing supplies 113

Ordering supplies 113

Storing supplies 115

When to replace supplies....116

Print cartridges 117

Coating roll 118

Recycling used supplies 119

Conserving supplies 119

2-Color Draft 119

Black and White 119

Replacing supply items 120

Replacing print cartridges 121

Replacing the coating roll 126

Replacing the fuser kit ....131

Replacing the transfer kit....138

8 Solving printer problems ..... 145

Printer problems 145

Theory of operation 146

Understanding printer messages 147

Status messages 147

Attendance messages 150

Service messages 158

Identifying other problems 161

Clearing printer paper jams 168

Clearing duplex unit paper jams 175

Cleaning the print cartridge dust collector .... 181

Cleaning the waste toner sensor....184

Calling for customer support 188

Appendix A: MarkVision ..... 189

Operating systems supported .... 189

Introducing MarkVision 190

Features 191

MarkVision online Help 197

Installing MarkVision on a network 198

Getting updated utilities and drivers....199

Online services 199

Automated fax system 199

Appendix B: Printer specifications ..... 201

Appendix C: Fonts 205

Printing font samples 205

Resident fonts 206

PCL scalable fonts 206

PostScript scalable fonts 208

Bitmapped fonts 211

Symbol Sets 211

Symbol Sets for PCL 6 Emulation ....211

Downloadable fonts 213

Appendix D: Safety information ..... 215

Appendix E: Notices 227

Laser notices 231

Appendix F: Warranty 239

Glossary 241

Index 255

Using your documentation

About the manuals

This User's Guide provides detailed information about color functions, media specifications, printer supplies, memory requirements, using the printer operator panel, changing printer settings, and solving printer problems.

The book is intended for users who need information about printer configuration, printer default settings, troubleshooting printer problems, and those who may be responsible for ordering printer supplies.

A handy feature included with your manual is the chapter or procedural information located next to the page number. When searching for a chapter or topic, use this feature to quickly locate the information you need.

The Quick Reference Card offers an overview of the printer menu structure and tips for loading paper, and clearing paper jams. You may want to keep the Quick Reference Card near the printer so all users have access to it.

Refer to the Setup Guide for detailed instructions on setting up the printer hardware, installing options, and launching the CD to install printer drivers and utilities.

Conventions

It may help you to recognize the conventions we have used in this book:

- Operator panel buttons are printed in a boldface type:

Press Go after changing a menu setting.

- Messages on the operator panel display are also printed in a boldface type:

If 88 Cyan Toner Lowappears on the operator panel display, you should order a new Cyan print cartridge.

- Notes, warnings, and cautions appear in the left column for easy reference.

Note: A note provides auxiliary information you may find useful.

Warning! A warning identifies something that might damage your printer hardware or software.

Caution! A caution identifies something that might cause you harm.

Other sources of information

In addition to the User's Guide, Quick Reference Card, and Setup Guide, Lexmark offers other sources of information about your printer or about Lexmark products and services.

Online documents

The Drivers, MarkVision and Utilities compact disc (CD) that comes with your printer contains several online documents. Refer to the booklet that comes with the CD for launching instructions. Once you launch the CD, click View Documentation to display a list of available documents.

The CD includes:

  • The MarkVision printer utility information, which provides step-by-step instructions for installing MarkVision for Windows 95/98 and Windows NT 4.0 on several different networks. It also describes some of the most popular MarkVision features.
  • Documents which provide general information about setting up an optional print server after installing it in your printer.
  • Documents which describe font options and available resources.
  • A Card Stock & Label Guide which provides detailed information about selecting print material appropriate for your printer.

A Technical Reference which includes information about printer languages and commands, interface specification, and printer memory management.

Lexmark Web site

Access our site on the World Wide Web for up-to-date information about Lexmark and Lexmark products:

http://www.lexmark.com

If you need help with your printer, you can visit our Web site at:

http://www.lexmark.com/service/service.html

Automated fax system

If you're in the U.S. or Canada, you can use the Lexmark automated fax system to request information about Lexmark products, available printer drivers, or other related topics. LEXFAX^SM is available 24 hours a day, 7 days a week.

To request a catalog of the information available, simply dial (606) 232-2380 from a touchtone phone and follow the voice prompts. Have your fax number ready.

Trademarks

Lexmark, MarkNet, MarkVision, and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. LexExpress, LEX-FAX, and Operation ReSource are service marks of Lexmark International, Inc.

AppleTalk, LocalTalk, Macintosh, System 7.1, and True-Type, are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

PANTONE Colors generated by the Optra C710 color printer are four-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference manuals for accurate color.

PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees.

PANTONE ^® and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 1988

PCL ^® is a registered trademark of the Hewlett-Packard Company. PCL 5 and PCL 6 are Hewlett-Packard Company's designations of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL 5 and PCL 6 languages. This means the printer recognizes PCL 5 and PCL 6 commands used in various application programs, and the printer emulates the functions corresponding to the commands.

PostScript ^® is a registered trademark of Adobe Systems Incorporated. PostScript is Adobe Systems' designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PostScript language. This means the printer recognizes PostScript commands used in various application programs, and the printer emulates the functions corresponding to the commands.

Details relating to compatibility are included in the Technical Reference.

The following terms are trademarks or registered trademarks of these companies:

Albertus The Monotype Corporation plc

Antique Olive Monsieur Marcel OLIVE

Arial The Monotype Corporation plc

CG Omega A product of Bayer Corporation

CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of Bayer Corporation

Helvetica Linotype-Hell AG and/or its subsidiaries

Intellifont Bayer Corporation

ITC Bookman International Typeface Corporation

ITC Zapf Chancery International Typeface Corporation

Marigold AlphaOmega Typography, Inc.

Palatino Linotype-Hell AG and/or its subsidiaries

Times New Roman The Monotype Corporation plc

Univers Linotype-Hell AG and/or its subsidiaries

Wingdings Microsoft Corporation

Other trademarks are the property of their respective owners.

1

Introducing your printer

LEXMARK Optra C710 - Introducing your printer - 1

text_image Multipurpose feeder Duplex unit output bin, printer output bin 250-sheet standard tray Duplex unit Optional drawer unit

Your Lexmark Optrat TM C710 color printer is the ideal printer for presentations, business graphics, line art, and text. Your printer uses laser diode electrophotographic technology to deliver remarkable quality print images and text. You can print up to 16 pages per minute (ppm) for monochrome print jobs and 3 ppm for color print jobs. You can use your printer as a shared network or desktop printer.

A variety of connectivity options makes your printer an excellent choice for all types of system environments. You can install up to three internal adapters to support network configurations requiring Ethernet, Token-Ring, LocalTalk, serial, or additional parallel ports. You can even attach a class 1-fax modem to the serial port and send faxes directly to your printer.

Your printer also offers flexible paper handling. It supports a variety of paper sizes and has a standard multipurpose feeder that makes it easy to print envelopes, transparencies, paper, labels, and non-standard size paper.

You can add an optional duplex unit so you can print on both sides of the paper. You can also add an optional drawer unit consisting of two 250-sheet trays that can increase the printer's total paper capacity to 800 sheets.

Your Lexmark printer software enables you to easily master advanced color management techniques such as levels of brightness, contrast, and saturation. You can easily print professional color graphics, exceptional gray-scale images, or razor sharp black printing for text and detailed line art.

The modular design of your printer lets you perform routine printer maintenance procedures without the aid of a service technician. This includes replacing the photoconductor, transfer belt, coating roll, fuser, and all four color print cartridges.

Your printer can print four-color and mono jobs at up to 16 ppm for monochrome print jobs and 3 ppm for color print jobs. If you install an optional duplex unit, you can print duplex jobs at up to 5 ppm for monochrome print jobs and 1.5 ppm for color print jobs. Print speed varies depending on specific characteristics of the job, such as the size of the formatted page, the number of fonts, the number and complexity of images and graphics, and so on.

Memory

Your printer ships with at least 32MB of standard printer memory for fast, efficient processing of color jobs. (Some models and Ethernet equipped printers may ship with more memory.) If you typically print large, complex jobs, you can install optional memory cards to increase the total usable memory to a maximum of 384MB.

In addition, you can install an optional hard disk for storing downloaded resources, job statistics, and for spooling or collating print jobs.

Color quality

Your printer is set to provide you with high quality business graphics. It also has several print quality settings to accommodate your many printing needs. These settings can provide you with superb quality presentation or draft printouts.

Printer drivers

The printer drivers included on the Driver, MarkVision, and Utilities CD shipped with your new printer were specially designed for this printer. Using these printer drivers gives you the greatest control over the features and functions of your printer. Your printer drivers have been designed to work efficiently with your printer and provide you with the best possible print quality. Using these print drivers is fast and easy.

MarkVision

The MarkVision™ printer utility, included on the Driver, MarkVision, and Utilities CD shipped with your printer, provides numerous printer management and color management tools you can access directly from your computer. MarkVision can display a graphic of your printer indicating the options installed and the location of any printer problems. If your printer is attached to a network and located some distance from your workstation, you can view printer status and change printer settings without leaving your desk. You can also use MarkVision to gather statistics about the jobs you print, or download resources.

Paper handling

Your printer comes equipped with a 250-sheet paper tray and a 50 sheet multipurpose feeder. The multipurpose feeder lets you load envelopes, transparencies, paper, labels, or card stock for a variety of print jobs. To increase paper feeding capacity, you can add an optional drawer unit consisting of two 250-sheet trays. These paper handling options allow you to use four different types of media or link the trays together and use the same paper throughout to reduce the number of times you reload paper.

2

Using printer drivers

This chapter contains information about your printer driver settings so you can use them to control printer functions.

Using the printer drivers supplied with your printer gives you the greatest control over the features and functions of your printer. These printer drivers have been designed to work efficiently with your printer and provide you with the best possible print quality. Using and accessing these drivers from your computer is fast, easy, and convenient.

Note: Printer settings selected from a software application or driver override default settings selected from the operator panel.

Most Windows software packages let you modify common printer settings through the use of their print dialog box. To modify your printer settings this way, select File from the menu bar and Print or Printer Settings. This opens a print or printer settings window that allows you to modify some or all of the many printer settings.

Many software printer dialog boxes have a printer setup or printer properties button. Select this button to access your printer driver window. Changing the printer settings through the software package or printer driver is the fastest and most convenient method for controlling your printer.

Using the printer driver window lets you print a test page that describes your printer driver and port settings. You can also use it to control things such as user identification pages, paper size, and overlays. If you encounter an item on the printer driver window you are not sure about, use your online Help for the latest information on that feature.

Lexmark confidential

The method to access your printer driver window depends on your operating system, personal preferences, and how your operating system is configured.

If you encounter a printer feature you cannot control from the printer driver or application software, use the printer operator panel or the remote operator panel available from MarkVision. Changing a printer setting from the operator panel or from MarkVision makes that setting the user default for all subsequent jobs sent to the printer. You can override these operator panel settings through the software application or printer driver. In most cases, settings you change from your software application or printer driver apply only to the job you are preparing to send to the printer.

3

Changing printer settings

This chapter contains details about printer settings you can use to control printer functions. This chapter is organized according to the structure of the printer operator panel menus. You can also change many of these settings from your application, a Lexmark printer driver, or from the MarkVision printer utility.

Note: Printer settings selected from a software application or driver override default settings selected from the operator panel.

If there is a printer feature you cannot control from the application or printer driver, use the printer operator panel or the remote operator panel available from MarkVision. Changing a printer setting from the operator panel or from MarkVision makes that setting the user default for all subsequent jobs sent to the printer. In most cases, settings you change from the application or driver apply only to the job you are preparing to send to the printer.

Using the operator panel

LEXMARK Optra C710 - Using the operator panel - 1

text_image 1 Menu 2 Select 3 Return 4 Go 5 Stop 6

The operator panel on the upper right corner of your printer has a 2-line by 16-character Liquid Crystal Display (LCD), five buttons, and one indicator light.

The light indicates whether the printer power is on and whether the printer is idle or busy processing a job.

Indicator light

Status Indicates
Off Printer power is off.
On Printer is on, but idle.
Flashing Printer is busy processing a job.

Use the five operator panel buttons to open a menu, scroll through a list of values, select printer settings, and clear error messages. Detailed instructions for changing a printer setting begin on page 12.

Operator panel buttons

Button Function
Go 5Press the Go button to:Exit printer menus and return the printer to the ready stateClear certain messages from the displayWhen entering a number 5 as part of a PIN for confidential or print and hold printingIf you've changed printer settings from the operator panel, pressGo before you send a job to print.
1 Menu >andandPress the Menu>oror• Enter the menus from the ready stateScroll to the next (Menu>) or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous () or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous ( ) or previous
Select 3Press the Select button to:Select the menu shown on the second line of the display and view the available menu itemsSelect the menu item shown on the second line of the display and view the available value or current user default setting for that menu itemSave the value displayed on the second line of the display as the new user default settingClear certain messages from the displayWhen entering a number 5 as part of a PIN for confidential or print and hold printing
Return 4Press the Return button to back up to the previous level of the menu structure without selecting a new menu item or value.Also press Return when entering a number 4 as part of a PIN for confidential or print and hold printing.
Stop 6Press the Stop button when the printer displays theBusy or Waiting message to temporarily stop all activity. The messageNot Ready is then displayed until you pressGo to continue printer activity.For example, if you need to load paper in a tray while a job is printing, pressStop and wait for the printer motors to idle before removing the tray. Reinsert the loaded tray, and then pressGo.Also press Stop when entering a number 6 as part of a PIN for confidential or print and hold printing.

MarkVision's remote operator panel

The MarkVision utility has a remote operator panel that displays an exact replica of the printer operator panel on your computer screen. You can use the remote operator panel to check printer status and change printer settings just as you would on the actual printer operator panel. If the printer is located some distance from your computer, it may be more convenient to use the remote operator panel on your computer.

In addition to the remote operator panel, some versions of MarkVision also provide a way to view many of the menu items for one menu on a single screen. If you need to make several changes to settings in the Paper Menu, for example, you may find it easier to make those changes when you can see all of the menu items and their available values at one time. Using this option eliminates the time required to scroll through the various menu items and values when using the operator panel and its two-line display.

For additional information about MarkVision, see page 189.

A number of menus are available to make it easy for you to change printer settings. The diagram on page 16 shows all of the menus and items available under each menu. Items in each menu and the values you can select are described in more detail in the tables beginning on page 17.

Some of the menu items or values are displayed only if a specific option is installed on the printer. Other menu items may only be effective for a particular printer language. You can select these values at any time, but they only affect printer function when you have the optional equipment or the specified printer language.

Note: An asterisk (*) next to a value in the tables in this book indicates the original factory settings. Factory defaults may differ for different countries (for example, letter/A4 paper).

An asterisk (*) next to a value on the operator panel indicates the current setting. When you select a new setting, the asterisk moves to the selected setting to identify it as the current user default. These settings remain active until new ones are selected or the factory defaults are restored.

Printing current menu settings

Note: Before printing the menu settings page, ensure the selected paper source holds A4, B5, letter, or legal size paper.

You can print a list of the current user default settings at any time.

PAPER MENU

Paper Source

1 Menu 2
Select 3
Return 4
LEXMARK Optra C710 - Paper Source - 1

LEXMARK Optra C710 - Paper Source - 2

LEXMARK Optra C710 - Paper Source - 3

LEXMARK Optra C710 - Paper Source - 4

LEXMARK Optra C710 - Paper Source - 5
Go 5

LEXMARK Optra C710 - Paper Source - 6
Stop 6

1 From the operator panel, press Menu> or <Menu to enter the menus.

If you do not need to verify the paper source and paper type, go to step 11 on page 12.

2 Continue to press and release Menu> or <Menu until you see PAPER MENU.

3 Press Select.

PAPER MENU is displayed on the first line, and Paper Source is on the second line.

LEXMARK Optra C710 - Paper Source - 7

text_image

Paper Source = Tray 1*

LEXMARK Optra C710 - Paper Source - 8

text_image 1 Menu 2 Select 3 Return 4 Go 5 Stop 6

LEXMARK Optra C710 - Paper Source - 9

text_image PAPER TYPE Tray 1 Type

LEXMARK Optra C710 - Paper Source - 10

text_image 1 Menu 2 Select 3 Return 4 Go 5 Stop 6

LEXMARK Optra C710 - Paper Source - 11

text_image Tray 1 Type = Plain Paper*

LEXMARK Optra C710 - Paper Source - 12

text_image 1 Menu 2 Select 3 Return 4 Go 5 Stop 6

4 Press Select.

Paper Source is displayed on the first line, and the current paper source is on the second line.

If you want to select a different paper source, press and release Menu> or <Menu until the source you want appears on the second line.

5 Press Select.

PAPER MENU appears on the first line and Paper Source appears on the second.

6 Press and release Menu> or

7 Press Select.

PAPER TYPE is displayed on the first line, and the paper source is displayed on the second line. If you want to select a different paper source, press and release Menu> or 8 Press Select.

The paper source is displayed on the first line and the paper type is displayed on the second line.

If you want to select a different paper type, press and release Menu> or <Menu until the type you want appears on the second line.

9 Press Select.

UTILITIES MENU

1 Menu 2
LEXMARK Optra C710 - Print Menus - 1

Select 3
LEXMARK Optra C710 - Print Menus - 2

Return 4
LEXMARK Optra C710 - Print Menus - 3

LEXMARK Optra C710 - Print Menus - 4

LEXMARK Optra C710 - Print Menus - 5
Go 5

LEXMARK Optra C710 - Print Menus - 6
Stop 6

Changing menu settings

Note: Remember, settings you choose from your software application or printer driver change the user default settings you set on the operator panel.

10 Press the Return button twice.
11 Press and release Menu> or <Menu until you see UTILITIES MENU.
12 Press Select.
13 UTILITIES MENU is displayed on the first line, and Print Menus is on the second line.
14 Press Select again to print the page.
15 The message Printing Menu Settings is displayed. The printer returns to the ready state after the list of user default settings prints.

If an error message appears on the display, see “Understanding printer messages” on page 147.

To change the user default settings from the menus:

1 From the operator panel, press Menu> or 2 Continue to press and release Menu> or <Menu until the menu you want appears on the second line of the display.

The menus and their items are listed on page 16.

3 Press Select to display the list of items for the selected menu.
4 Press Menu> or <Menu until the item you need appears on the second line.
5 Press Select to display a list of available values for the menu item.

Some menu items have submenus. For example, if you select the Paper Menu, and then select the Paper Type menu item, you must select another menu (such as Tray 1 Type) before the available values are displayed.

Note: Press Return if you need to go back to previous menus or menu items without changing the current setting.

Note: User default settings remain in effect until you save new settings or restore factory defaults.

A value can be:

  • An On or Off setting
  • A phrase or word that describes a setting
  • A numerical value that you can increase or decrease

6 Press Menu> or <Menu to scroll through the list of values.
7 When the value you want appears on the second line of the display, press Select to make the value the new user default setting.

An asterisk appears beside the value to indicate that it is now the user default setting. The display shows the new setting for one second and then clears and shows the word Saved. It then displays the previous list of menu items.

8 Press Go if you have finished changing menu settings.

Locking the menus

To lock menus so changes cannot be made to user default settings:

1 Turn the printer off.
2 Press and hold the Go and Stop buttons and turn the printer on.
3 Release both buttons when Performing Self Test is displayed.

Note: If you press Menu> or <Menu, the Menus Disabled message is displayed.

Busy appears on the display. When the printer self test is complete, the Ready message is displayed.

To unlock the menus, repeat steps 1 through 3.

If you want to disable the button sequence so users cannot easily lock or unlock the menus from the printer operator panel, change the password variable of the PJL JOB command. Select any non-zero value for the password variable to prevent the button sequence from unlocking (or locking) the menus. Refer to the Technical Reference for more information about PJL commands.

Fax Status Messages

LEXMARK Optra C710 - Fax Status Messages - 1

text_image Ready 1 Menu 2 Select 3 Return 4 Go 5 Stop 6

If an internal fax modem adapter card is installed and the printer is configured to process fax data, the operator panel will display different icons to indicate the current fax status.

The following table shows the icons and a description of the icon meaning.

Status icon Description
Fax Ready The fax processing system is idle and the modem has the phone line on the hook. The modem is ready to send or receive a fax.
Fax Send Formatting:[WXHS](Blinking)The printer has received a job to be faxed instead of printed. The job is being formatted. At this time, the modem has not been instructed to make the call to send the job.Note:The call to transmit the fax data is not initiated until the entire job is formatted and ready for transmission.
Fax Sending The modemLEXMARK Optra C710 - Fax Status Messages - 2and fax processing system is busy sending a fax.
Formatting & Fax Sending:[AC2C](Blinking)The printer is sending a job and has received another job to be faxed. As one fax job is being formatted, another job is being sent by the fax processing system.
Fax Receiving The modemLEXMARK Optra C710 - Fax Status Messages - 3and fax processing system is busy receiving a fax.
Fax Formatting & Fax Receiving:[5007](Blinking)The printer is receiving a fax and has another job to be faxed. As one fax job is being formatted, the other fax is being received by the fax processing system.
Fax Error An error occurred during the sending or receiving of the current fax job.[26T6]

Menus or menu items in italics are displayed only when the required option is installed. Capitalized menu items (for example, PAPER SIZE) have submenus. Refer to the tables on the following pages for a listing of the values for each menu item.

LEXMARK Optra C710 - Menu overview - 1

flowchart
graph TD
    A["SUPPLIES MENU (page 17)<br><Toner<br>Tray 1 Status<br>Tray 2 Status<br>Tray 3 Status<br>Coating Roll<br>Transfer Belt"] --> B["COLOR MENU (page 19)<br>Color Correction<br>Image Enhancement<br>Print Resolution"]
    B --> C["PAPER MENU (page 20)<br>Paper Source<br>PAPER SIZE<br>PAPER TYPE<br>PAPER WEIGHT<br>Custom Types<br>Substitute Size<br>Configure MP<br>Paper Loading"]
    C --> D["FINISHING MENU (page 27)<br>Duplex<br>Duplex Bind<br>Copies<br>Blank Pages<br>Collation<br>Separator Sheets<br>Separator Source<br>Multipage Print<br>Multipage Order<br>Multipage View<br>Multipage Border"]
    D --> E["UTILITIES MENU (page 32)<br>Change Cartridge<br>Print Menus<br>Print Net1 Setup<br>Print Net2 Setup<br>Print Net3 Setup<br>Print Fonts<br>Print Directory<br>Factory Defaults<br>Format Flash<br>Defragment Flash<br>Format Disk<br>Job Acct Stat<br>Hex Trace"]
    E --> F["JOB MENU (page 35)<br>Cancel Job Reset Printer<br>Print Buffer CONFIDENTIAL JOB HELD JOBS"]
    F --> G["SETUP MENU (page 38)<br>Printer Language Power Saver Resource Save Download Target<br>Print Timeout Auto Continue Wait Timeout Jam Recovery Page Protect Print Area Display Language Alarm Control Job Buffer Size Job Accounting Job Acct Limit"]
    G --> H["PCL EMUL MENU (page 44)<br>Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Auto CR after LF Auto LF after CR TRAY RENUMBER"]
    H --> I["POSTSCRIPT MENU (page 48)<br>Print PS Error Font Priority Image Smoothing"]
    I --> J["PARALLEL MENU (page 49)<br>STD PARALLEL PARALLEL OPT1 PARALLEL OPT2 PARALLEL OPT3 PCL SmartSwitch PS SmartSwitch NPA Mode Parallel Buffer Job Buffering Advanced Status Protocol Honor Init Parallel Mode 1 Parallel Mode 2"]
    J --> K["SERIAL MENU (page 52)<br>STANDARD SERIAL SERIAL OPTION 1 SERIAL OPTION 2 SERIAL OPTION 3 PCL SmartSwitch PS SmartSwitch NPA Mode Serial Buffer Job Buffering RS-232/RS-422 RS-422 Polarity Serial Protocol Robust XON Baud Data Bits Parity Honor DSR"]
    K --> L["NETWORK MENU (page 56)<br>NETWORK OPTION 1 NETWORK OPTION 2 NETWORK OPTION 3 PCL SmartSwitch PS SmartSwitch NPA Mode Network Buffer Job Buffering NETWORK x Setup"]
    L --> M["INFRARED MENU (page 59)<br>Infrared Port PCL SmartSwitch PS SmartSwitch NPA Mode Infrared Buffer Job Buffering Window Size Transmit Deby Max Baud Rate"]
    M --> N["LOCAL TALK MENU (page 62)<br>LocalTalk Port PCL SmartSwitch PS SmartSwitch NPA Mode LocalTalk Buffer Job Buffering NPA Hosts LocalTalk Name LocalTalk Addr LocalTalk Zone"]
    N --> O["USB MENU (page 65)<br>USB OPTION 1 USB OPTION 2 USB OPTION 3 PCL SmartSwitch PS SmartSwitch NPA Mode USB Buffer Job Buffering"]
    O --> P["FAX MENU (page 67)<br>Fax Port Fax Baud Fax Data Bits Fax Parity Fax Buffer Job Buffering Fax Paper Size Fax Paper Type FAX SETUP FAX LOGS FAX SEND FAX RECEIVE"]

Supplies Menu

The Supplies Menu provides information about printer supplies that require attention. It is only available when a supply is low or needs replacement.

You can view the Supplies Menu when the printer is idle or when the printer is busy processing or printing a job. Press Menu> or

to open the Supplies Menu. The information in the menu changes as the supplies' status changes, even after you have opened the menu.

Supplies Menu

Menu item Values
Color Toner LowEmpty____When a print cartridge nears the end of its usable life, the printer identifies the low cartridge in the Supplies Menu (for example,88 Cyan Low). When the printer determines a cartridge is empty it displays 88 Color Cartridge Empty The photoconductor and print cartridge are one unit. This reduces operator maintenance and enhances print quality. See page 116 or page 157 for more information.
Tray x Status MissingLowEmpty____Your printer can detect if a tray is missing, low on paper (less than 50 sheets), or the tray is empty. The Supplies Menu lists any of the installed trays (tray 1, tray 2, or tray 3) that meets any of these conditions.
Coating Roll Life Warning____When a coating roll is nearing its life end, the printer displays 85 Coating Roll Life Warning on the operator panel. You can pressGO to clear the error message, however theSupplies warning will be visible on the operator panel.Note:Continued use of the coating roll after the warning has been displayed may result in poor toner adhesion to print media, other print quality problems, and paper jams.See page 126 for more information.
TransferBelt MissingLife WarningExhausted____When the transfer belt is nearing its life end, the printer identifies the transfer belt as close to being exhausted. The printer displays84 Transfer Belt Life Warningon the operator panel.You can pressGO to clear the error message, however theSupplies warning will be visible on the operator panel.When the transfer belt is exhausted, the printer stops printing and display84 Transfer Belt Life Exhaustedon the operator panel. You must replace the transfer belt to clear this message.See “Replacing the transfer kit” on page 138 for more information.Note:The error message 83 Transfer Belt Life Warning indicates the waste toner area is full. If you suspect a false waste toner full condition has occurred, you can clean the waste toner sensor. See “Cleaning the waste toner sensor” on page 184Note:The error 86 Transfer Belt Missing indicates the transfer belt is not installed in the printer. See “Installing the Transfer Belt” in your Setup Guide or “Replacing the transfer kit” on page 138
Fuser Exhausted____When the fuser reaches its life end, the printer identifies the fuser as being exhausted. The printer displays87 Fuser Exhaustedon the operator panel. You can pressGO to clear the error message, however theSupplies warning will be visible on the operator panel.See “Replacing the fuser kit” on page 131 for more information.

Color Menu

The Color Menu adjusts print quality and customizes color printing.

Color Menu

Menu item Values
Color Correction Auto*VividOffCMYKBlack and WhiteDisplay2-Color DraftThe Color Correction setting lets you adjust the printed color to better match the colors of other output devices or standard color systems. For example, if you want your printed colors to simulate the colors on your computer screen, choose Display. The Auto setting (the default) uses different color profiles on each object on the page (text, graphics or images). The default setting produces bright and well saturated colors for transparencies and general business graphics.For more information, see page 84.Note:Due to the difference between additive and subtractive colors, there are colors your printer can produce that are impossible to duplicate on your monitor and there are colors your monitor can display that cannot be duplicated on any printer. For more information, see “Color difference” on page 77.
Image EnhancementOffOn*AllThe default setting, On, provides high quality color output for text and business graphics, such as line art and electronically generated charts.See page 81 for more information.
Print Resolution 600*1200The default setting, 600 dpi, uses halftoning to provide high quality output for text and business graphics, such as line art and electronically generated charts.The 1200 dpi provides the highest resolution output.See page 81 for more information.
*Factory default

Paper Menu

The Paper Menu configures the printer for the source, size, and type of media you load.

Paper Menu

Menu item Values
Paper Source Tray 1*Tray 2Tray 3MP FeederManual PaperManual EnvThe Paper Source setting identifies the default paper source. Only installed paper sources are displayed.The MP Feeder (multipurpose feeder) value is displayed only if the Configure MP menu item is set to Cassette. If Paper Source is set to MP Feeder and Configure MP is then changed to Manual or First, the Paper Source setting automatically changes to Tray 1.If you are using the same size and type of media in two or more paper sources (and the Paper Type settings are correct), the trays are automatically linked. When one tray is empty, paper feeds from the other tray.
PAPER SIZE Tray 1 SizeTray 2 SizeTray 3 SizeA4* (Country specific)JIS B5Letter* (Country specific)LegalExecutive(Select the tray paper size setting by adjusting the rear paper guide in the tray)MP Feeder SizeA4* (Country specific)JIS B5Letter* (Country specific)LegalExecutiveUniversal(Envelope sizes are the same asManual Env Size)
*Factory default
PAPER SIZE(continued)Manual Pap SizeA4* (Country specific)JIS B5Letter* (Country specific)LegalExecutiveUniversal(Envelope sizes are the same asManual Env Size)
Manual Env Size7 3/4 Envelope9 Envelope10 Envelope* (Country specific)DL Envelope* (Country specific)C5 EnvelopeB5 EnvelopeOther Envelop
The Paper Size setting identifies the default formatting size for each paper source. See page 97 for a list of the dimensions for each paper and envelope size.Trays 1, 2, and 3 have size sensing. The printer uses the rear paper guide to automatically determine the size of the paper installed in the tray and displaysonlythat size as the default in the Paper Size menu. You cannot change the default paper size for these trays from the operator panel. To set the paper size, adjust the rear paper guide to the appropriate position in the tray. See page 96 for a listing of the paper sizes the trays support.You must decide which paper size you want your tray to support. Use only A4, Letter, B5, Legal, or Executive Paper sizes in the trays. Other size paper must be placed in the multi-purpose feeder.For paper and envelope sources without size sensing (manual feed and the multipurpose feeder), it is important to select the correct paper size from the menu. The MP Feeder Size menu item is displayed only if the Configure MP menu item is set to Cassette.
*Factory default
PAPER TYPE Tray 1TypePlain Paper*TransparencyBondLetterheadPreprintedColored PaperCustom Type 1Custom Type 2Custom Type 3Custom Type 4Tray 2 TypePlain PaperBondLetterheadPreprintedColored PaperCustom Type 1Custom Type 2*Custom Type 3Custom Type 4Tray 3 TypePlain PaperBondLetterheadPreprintedColored PaperCustom Type 1Custom Type 2Custom Type 3*Custom Type 4
*Factory default
PAPER TYPE(continued)MP Feeder TypePlain PaperCard StockTransparencyLabelsBondEnvelopeLetterheadPreprintedColored PaperCustom Type 1Custom Type 2Custom Type 3Custom Type 4*Manual Pap TypePlain Paper*Card StockTransparencyLabelsBondEnvelopeLetterheadPreprintedColored PaperCustom Type 1Custom Type 2Custom Type 3Custom Type 4Manual Env TypeEnvelope*Custom Type 1Custom Type 2Custom Type 3Custom Type 4
*Factory default
PAPER TYPE(continued)The Paper Type setting lets you specify the type of media installed in each source. The printer uses the Paper Type setting to optimize print quality for the media you specified.For example, if you set Tray 1 Type to Transparency, the printer heats the fuser to a higher temperature and slows printing to produce the best transparency possible. If you change Tray 1 Type to Plain Paper, there is a slight delay while the printer cools to the appropriate temperature for printing paper.You can also select paper sources from your software application simply by specifying a paper type and size. Or, use the MarkVision utility to define names for up to four Custom Types identifying special print materials. For example, if you are using names for three different letterheads for different individuals in your workplace, you can define a custom type for each individual's letterhead. If you're not sure which source contains the letterhead you need, you can specify the Custom Type from the software application or driver, and the printer will feed paper from the proper source.The correct Paper Type setting, along with the Paper Size setting, is also critical for the automatic tray linking function. If you have the same paper loaded in two paper sources and want to enable tray linking, set the Paper Type for each source to the same value. When one tray is empty, the printer then automatically feeds paper from the other tray.A simple way to disable tray linking is to set Tray 1 Type to Custom Type 1, Tray 2 Type to Custom Type 2, and Tray 3 Type to Custom Type 3 (if those three custom types are not predefined for other special media).The MP Feeder Type menu item is displayed only if the Configure MP menu item is set to Cassette.
PAPER WEIGHT Plain PaperLtrhead WeightPreprint WeightColor WeightCustom 1 WeightCustom 2 WeightCustom 3 WeightCustom 4 WeightLightNormal*This menu item allows you to increase your quality output when using lighter paper weights such as 60 g/m2 (16 lb) paper.
*Factory default
Custom Types Custom Type x (where x represents a custom type from 1 to 4)Paper*Card StockTransparencyLabelsEnvelopesThe Custom Type x setting specifies the print material for each of the Custom Types (1 through 4) defined in the Paper Type menu item. If a user-defined name is available, the name is displayed instead of Custom Typex.
Substitute Size Off*Letter/A4The value of this setting determines whether the printer operating system may or may not substitute another size if the requested size is not currently installed in any of the printer's input sources. For example, if Substitute Size is set to Letter/A4 on a printer with only letter size installed, and the printer receives a request to print a job on A4, the printer will automatically print the job on letter instead of posting a change request to the user for A4 paper.The Off value indicates no size substitutions are performed.Note:When a size substitution is performed, the page image is automatically clipped to fit on the substituted size. This means data loss may result.
Configure MP Cassette*ManualFirstNote:If the Paper Source or Separator Source is set to MP Feeder when Configure MP is changed to Manual or First, then the setting is changed to Tray 1.
*Factory default
Paper LoadingOff*DuplexBond LoadingLtrhead LoadingPreprint LoadingColored LoadingCustom 1 LoadingCustom 2 LoadingCustom 3 LoadingCustom 4 LoadingThis setting is useful when using preprinted duplexed forms where you may want to print some information for those forms duplexed and some information simplexed (single sided).Note: Only displayed if duplex unit is installed.Note: If a user-defined name is available for a Custom Type, then the name will be displayed instead of “Custom x Loading”. The name will be truncated to 14 characters.
*Factory default

Finishing Menu

Use the Finishing Menu to specify the final output of your jobs, including the number of copies, whether you want to insert separator pages between jobs, and how many page images you want to print on each sheet of paper.

Finishing Menu

Menu item Values
DuplexOff*OnNote: Only displayed if duplex unit is installed.
Duplex BindLong Edge*Short EdgeNote: Only displayed if duplex unit is installed.
Copies 1*...999The Copies setting determines the number of copies printed for each page. The printer does not automatically collate the printed copies unless Collation is On, then the copies will be collated. For example, if you send a three-page job to print and set Copies to 2, the printer prints page 1, page 1, page 2, page 2, page 3, page 3.Note: Selecting the number of copies from the operator panel changes the printer default and affects all subsequent jobs.
Blank Pages Do Not PrintPrint*PrintSet Blank Pages to Print to include application-generated blank pages with your print job.
*Factory default
Collation Off*OnSet Collation On to collate multiple copies of a job. For example, if you send a three-page job to print and set Copies to 2, the printer prints page 1, page 2, page 3, page 1, page 2, page 3.When Collation is Off, the printer prints each page of a job the number of times specified by the Copies setting. For example, if you send a three-page job to print and set Copies to 2, the printer prints page 1, page 1, page 2, page 2, page 3, page 3.Collation can be performed by most software applications. Jobs collated by software applications generally take longer to print since the application must send the print job again for each copy desired. This may have little impact on the person who uses print manager or some other job spooling or job buffering capability. However, when the data is transferred over the LAN, it may take a significant amount of time for large collated copies. Also, the multiple collated copies of very large jobs require huge amounts of disk space to buffer the job effectively.If you set Collation On from the printer operator panel or from MarkVision, the printer processes the file only once, saves the file in printer memory (or on the optional hard disk, if installed), and then prints the specified number of copies. This saves processing time for the printer and the application, and may reduce overall printing time.For Collation to work effectively, your software application must recognize this printer feature and not send the job to the printer multiple times. Your application must also let you specify the number of copies needed or recognize the printer default setting for Copies.You can select Collation from the printer operator panel or from the printer driver. For best results, select Collated in the printer driver and set the number of copies to one. In your application, select Uncollated (if the option is available) and the number of copies you want.If the job is complex or exceeds the printer's storage capacity, you may receive insufficient Collation Area message. Press Go to clear the message. The printer collates the remaining pages in memory. If you reset the printer, the printer discards the job.
*Factory default
Separator Sheets None*Between CopiesBetween JobsBetween Pages____You can have the printer insert blank separator sheets between jobs, between multiple copies of a job, or between each page of a job. Separator sheets are pulled from the source identified in the Separator Source menu item.Select Between Copies for multiple copy jobs. If Collation is Off, a blank page is inserted between sets of each printed page. If Collation is On, a blank page is inserted between each copy of the job.If you select Between Jobs, a blank page is inserted after each print job. This may be helpful when several people are using the printer in a network environment.When you select Between Pages, a blank page is inserted between each page of a job. This may be useful if you are printing transparencies and want to reduce static build-up when stacking transparencies in the output bin.
Separator Source Tray 1*Tray 2Tray 3MP Feeder____If you're using separator sheets, the Separator Source menu item lets you specify the tray that holds the separator sheets.Only installed paper sources are displayed as values. You can only select MP Feeder as the separator source if the Configure MP menu item is set to Cassette. If Separator Source is set to MP Feeder and Configure MP is set to Manual or First, the Separator Source setting automatically changes to Tray 1.
*Factory default
Multipage Print Off*2-Up3-Up4-Up6-Up9-Up12-Up16-UpChoose a Multipage Print value to print images of the specified number of pages on one sheet of paper. The printer automatically reduces the image of each page so the specified number of images fits on one sheet.For example, select 4-Up to print reduced images of pages 1 through 4 of your document on the first sheet of paper, pages 5 through 8 on the second sheet, and so on.Note: Multipage Printing is not supported by PPDS and PCL XL.Note: Multipage Printing is not recommended when images and gray fills are dithered on the host. The print quality of the page may be severely affected when the printer scales a host dithered artifact.
Multipage Order Horizontal*VerticalRev HorizontalRev VerticalUse the Multipage Order setting to determine the sequence of the page images on each sheet of a multipage print job. The order of the pages depends on whether the individual page images use portrait or landscape orientation.For example, choose Horizontal to position portrait images in rows from left to right, from the top of the page to the bottom. Choose Vertical to position the images in columns from top to bottom, left to right.4-up print job (portrait orientation)Horizontal VerticalLEXMARK Optra C710 - Finishing Menu - 1LEXMARK Optra C710 - Finishing Menu - 2
*Factory default
Multipage View Auto*Long EdgeShort EdgeWhen using multipage printing, the printer by default automatically chooses whether to position the top of each page image along the long edge of the sheet or along the short edge, depending on how it can best fit the selected number of images on the sheet. For example, when printing portrait pages 2-up with Horizontal order selected, the printer positions the top edge of the images along the long edge of the page. When printing the same job 4-up, the printer positions the top edge of the images along the short edge of the page.Auto setting (horizontal order)2-up 4-upLEXMARK Optra C710 - Finishing Menu - 3LEXMARK Optra C710 - Finishing Menu - 4If you prefer to have the page images always oriented along the long edge or along the short edge of the sheet, select Long Edge or Short Edge as the user default.
Multipage Border None*SolidThe Multipage Border setting may be used to specify whether a border is or is not printed around each page image.Select Solid to print a border around each page image when using multipage printing.
*Factory default

Utilities Menu

The Utilities Menu provides a variety of menu items and value settings relating to available printer resources, printer settings, and print jobs. Additional menu items let you set up printer hardware and troubleshoot printer problems.

Utilities Menu

Menu item Values
Change Cartridge PressSelect to show the cartridge with the lowest supply level. PressMenu>oror
scroll through the color choices. PressSelect to have the carousel rotate and align the color cartridge you want to remove.
Once the carousel has completed rotating and stopped in the appropriate position for cartridge installation, the operator panel displaysOpen Cover (first line),Replace Toner (second line).
Print Menus PressSelect to print a page detailing the user default setting for each menu item, the installed options, the amount of installed printer memory, the printer software code levels, the total count of printed pages, and the printer serial number.
Print Net1 Setup PressSelect to print a page detailing the network 1 settings for your printer.Note: Only displayed when a network card is installed in PCI slot 1.
Print Net2 Setup PressSelect to print a page detailing the network 2 settings for your printer.Note: Only displayed when a network card is installed in PCI slot 2.
Print Net3 Setup PressSelect to print a page detailing the network 3 settings for your printer.Note: Only displayed when a network card is installed in PCI slot 3.
Print Fonts PCL FontsPS 2 FontsSelect PCL Fonts or PS 2 Fonts to print a sample and other information of all the fonts currently available in the specified printer language.
Print Directory PressSelect to print a list of all the resources stored in flash memory or on disk. Refer to the Technical Referencefor details.Note: This operation is displayed whether or not either device is password protected (including Write or Read/Write).
Factory Defaults RestoreDo Not RestoreThis menu item is used to return most of the control panel settings back to their factory settings.When you choose to restore the factory default settings:All downloaded resources (fonts, macros, symbol sets) in printer memory (RAM) are deleted. (Resources residing in flash memory or on hard disk are unaffected.)All menu settings are returned to the factory default values except– Display Language– Job Buffer Size– All settings in the Parallel Menu, Serial Menu, Fax Menu, Network Menu, USB Menu, Infrared Menu, and LocalTalk Menu.Note: An asterisk (*) appears next to the factory default value for each of the menu items listed in this chapter.
Format FlashYesNoFormatting flash memory deletes all resources (fonts, macros) stored in flash memory and prepares flash memory to receive new resources. You may want to select Print Directory before you format the flash memory to determine what resources, if any, are stored in flash.The Format Flash menu item is not displayed if the flash memory is Read/Write or Write protected.Warning: If you select Format Flash and then press Go, any data stored in flash memory is lost.Do not turn the printer off while the flash is formatting.
Defragment FlashYesNoDefragmentation offers a method where the user can reclaim the space occupied by a deleted resource without reformatting the entire flash memory device. During defragmentation the printer firmware copies all undeleted resources to printer memory, and then reformats the flash. Once the format operation is complete, the firmware loads all the undeleted resources back on the flash memory.The defragment flash menu item is not displayed if the installed option is defective or is Read/Write or Write protected.
Format DiskYesNo____Formatting the hard disk option deletes all resources stored on the hard disk and prepares the disk to receive new resources. You may want to select Print Directory before you format the disk to determine what resources, if any, are stored on the disk.The Format Disk menu item is not displayed if the installed option is defective or is Read/Write or Write protected. Format Disk is also not displayed if Job Buffer Size is set to 100%.Warning:If you select Format Disk and then press Go, any data stored on the hard disk is lost.Do not turn the printer off while the hard disk is formatting.
Job Acct Stat PrintClear____If you have an optional disk installed in your printer and you are using the printer's Job Accounting function, you can choose to print a list of statistics for a defined number of the most recent print jobs. (The number of jobs is determined by the value of the Job Acct Limit menu item in the Setup Menu.) The statistics include whether the job printed with or without errors, the time required to print the job, the size (in bytes) of the job, the requested paper size and paper type, the total number of printed pages, and the number of copies requested.Select Clear to delete all accumulated job statistics from the optional disk.Note:You cannot print a list of statistics if the disk is read/write protected. You cannot clear job statistics from the disk if the disk is write protected or read/write protected.
Hex Trace PressSelect to enter Hex Trace mode.Hex Trace helps isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not run.To exit Hex Trace, turn the printer off, or reset the printer. To reset the printer, presMenu>orororor

Job Menu

The Job Menu is available when the printer is idle, the printer is busy processing or printing a job, a printer message is displayed, or when the printer is in Hex Trace mode. Press Menu>or <Menu to open the Job Menu.

Job Menu

Menu item Values
Cancel Job If the printer is processing a job, press Menu> ororMenu> oror
Reset Printer PressMenu> oror
Print Buffer PressSelect to print any data stored in the print buffer.This menu item is only available when you enter the Job Menu while theWaitingmessage is displayed. The Waiting state occurs if an incomplete job is sent to the printer or if an ASCII job is being printed. Examples include sending a print screen command from your host computer or copying a DOS file.
Cancel Fax RDIf you have an internal fax modem installed, you can cancel outgoing faxes before they are transmitted or cancel incoming faxes before they finish printing.If you want to cancel an incoming fax, enter the Cancel Fax command through the Job Menu and select R. The fax number for the sending machine will be displayed. PresSelect to cancel the incoming fax.If you want to cancel an outgoing fax, enter the Cancel Fax command through the Job Menu and select D. If the telephone number of the fax you want to cancel is not displayed, pressuntil the number of the outgoing fax you want to cancel is displayed. When the fax number of the outgoing fax you want to cancel is displayed, pressSelect.The printer can store up to five outgoing fax numbers in the outgoing fax queue. Any time more than five outgoing faxes are in the queue, the next one will enter the display queue as an outgoing fax is transmitted or cancelled.

Job Menu

Menu item Values
CONFIDENTIAL JOBSEnter PINPrint All JobsPRINT A JOBDelete All JobsDELETE A JOBCOPIESIf you send a Confidential Job, the printer formats your job and holds the job in memory. The printer delays the printing of your job until you enter a PIN assigned to the job. You enter the number through the operator panel. When printed, the job is automatically deleted.For this operation, the control panel buttons have been redefined to facilitate entry of the PIN. The numeric definition of each button is shown below.LEXMARK Optra C710 - Job Menu - 11 Menu 2 Select 3 Return 4LEXMARK Optra C710 - Job Menu - 2LEXMARK Optra C710 - Job Menu - 3LEXMARK Optra C710 - Job Menu - 4[KKBY]LEXMARK Optra C710 - Job Menu - 5LEXMARK Optra C710 - Job Menu - 6Go 5 Stop 6After entering your PIN number, the operating system checks the PIN associated with each stored Confidential Print job. If the entered PIN matches a PIN associated with any job, you are granted access to those jobs associated with that PIN number.Select Print All Jobs to print all jobs associated with your PIN number.Select PRINT A JOB for a listing of all stored confidential jobs under your PIN number. A print job will be displayed on the second line of the operator panel. PressMenu>orMenu< to choose the next or previous print job in the list. PressSelectto print the document.Select Delete All Jobs to delete all jobs associated with your PIN number.Select DELETE A JOB for a listing of all stored confidential jobs under your PIN number. A print job will be displayed on the second line of the operator panel. PressMenu>orMenu< to choose the next or previous print job in the list. PressSelectto delete the document from the print queue.Select COPIESTo change the number of copies for each confidential print job. A print job will be displayed on the second line of the operator panel. PressMenu>orMenu< to choose the next or previous print job in the list. PressSelectwhen the print job you want appears on the second line. PressMenu>orMenu< to increase or decrease the number of copies to be printed. PressSelectto send the document to print.

Job Menu

Menu item Values
HELD JOBS Print AllJobsPRINT A JOBDelete All JobsDELETE A JOBCOPIESThe Held Jobs setting permits the user to delay the printing of a job and/or print additional copies of a job. If you send a Reserve Print, Repeat Print or Verify Print Job, the printer holds the job in memory.SelectPrint All Jobsto print all jobs being held for Reserve Print, Repeat Print or Verify Print.SelectPRINT A JOBfor a listing of all stored Reserve Print, Repeat Print or Verify Print jobs. A print job will be displayed on the second line of the operator panel. PressMenu>or Menu< to choose the next or previous print job in the list. PressSelectto print the document.SelectDelete All Jobsto delete all Reserve Print, Repeat Print or Verify Print jobs.SelectDELETE A JOBfor a listing of all stored Reserve Print, Repeat Print or Verify Print jobs. A print job will be displayed on the second line of the operator panel. PressMenu>or Menu< to choose the next or previous print job in the list. PressSelectto delete the document from the print queue.SelectCOPIESTo change the number of copies for each Reserve Print, Repeat Print or Verify Print job. A print job will be displayed on the second line of the operator panel. PressMenu>or Menu< to choose the next or previous print job in the list. PressSelectwhen the print job you want appears on the second line. PressMenu>or Menu< to increase or decrease the number of copies to be printed. PressSelectto send the document to print.Note:Unlike a Confidential Job, you do not enter a PIN to access the values once you enter the HELD JOBSmenu item.Note:This menu item is not displayed in theJOB MENUuntil the printer has processed at least one Repeat Print, Reserve Print, or Verify Print job.

Setup Menu The Setup Menu is used to configure printer features.

Setup Menu

Menu item Values
Printer Language PCLEmulationPS Emulation*The printer language defines how the computer communicates with the printer. Your computer uses printer languages, such as PCL emulation and PostScript 3 emulation, to send print data to the printer. Setting a printer language as the default does not prevent the software application from sending print jobs that use the other printer language.
Power Saver 1...240(20*)The Power Saver menu item lets you reduce power usage when the printer is idle. The Power Saver setting determines the length of time (in minutes) the printer waits after a job is printed before it goes to a reduced power state.When the Power Saver value you have selected has elapsed, the messagePower Saver replaces the Readymessage on the operator panel display when the printer is in a ready state. This is the printer default. Both messages indicate the printer is ready to receive jobs.If your printer is in constant use, select a high setting, such as 240. Under most circumstances, this keeps the printer ready to print with minimum warm-up time. However, it also uses more energy.Setting Power Saver to 1 puts the printer in Power Saver mode one minute after it finishes printing each job. This uses much less energy, but requires more warm-up time for the printer. If your printer shares an electrical circuit with room lighting and you notice lights flickering, you may want to set Power Saver to 1.If you want a balance between energy consumption and a shorter warm-up period, select a Power Saver value between 1 and 240 minutes.Note:If the printer has been configured to send or receive fax data, the Power Saver/Fax Screen is displayed which includes a fax status field to provide quick fax status information to the user.
*Factory default
Resource Save Off*OnThe Resource Save setting determines what the printer does with resources downloaded to RAM if the printer receives a job that requires more memory than is available.If Resource Save is On, the printer retains all permanent downloaded resources for all printer languages during language changes and printer resets. If the printer runs out of memory, the message Memory Full appears on the display.If Resource Saveis Off, the printer retains permanent downloaded resources only until memory is needed. Your printer deletes those resources stored for the inactive printer language.See page 90 for information about adding memory to your printer.Note: Resource Save requires a minimum amount of available memory. If there is not sufficient memory available, the printer postsinsufficient memory and automatically sets Resource Save to off.
Download Target RAM*FlashDiskThe Download Target menu item specifieswhere you want to store downloaded resources.Storing downloaded resources in flash memory or an optional hard disk is permanent storage rather than the temporary storage that RAM provides. You can add resources to flash memory or disk until the device is full. Use your software application or the MarkVision printer utility to download resources to the printer.The Download Target menu item is only displayed if the flash memory or hard disk is not defective or Read/Write or Write protected. Disk is not an available value for Download Target if Job Buffer Size is set to 100%.
Print Timeout Disabled1...255 (90*)The Print Timeout setting determines the time (from 1 to 255 seconds) the printer waits before printing the last page of a print job that does not end with a command to print the page. The print timeout counter does not start until the printer displays the Waiting message.When a print timeout occurs, the printer stores the page in the print buffer.When Print Timeout is disabled, the printer does not print the last page of a print job until one of the following occurs:The printer receives enough information to fill the page.The printer receives a Form Feed command.You select Print Buffer from the Job Menu. See page 35 for more information.
*Factory default
Auto Continue Disabled*5...255Set Auto Continue to a value between 5 seconds and 255 seconds to have the printer automatically continue operating after it detects one of the following errors:35 Res Save Off Deficient Memory37 Insufficient Collation Area37 Insufficient Defrag Memory37 Insufficient Memory38 Memory Full39 Complex Page51 Defective Flash52 Flash Full53 Unformatted Flash54 Serial Option x Error54 Std Par ENA Connection Lost54 Par x ENA Connection Lost54 Ser x Fax Connection Lost55 Insufficient Fax Buffer56 Std Parallel Port Disabled56 Parallel Port x Disabled56 Serial x Port Disabled61 Defective Disk62 Disk Full63 Unformatted Disk84 Transfer Belt Life Warning85 Coating Roll Life Warning87 Fuser Exhausted88 Yellow Toner Low88 Magenta Toner Low88 Cyan Toner Low88 Black Toner LowPrint Jobs on Disk?If one of these errors occurs and Auto Continue isdisabled, the printer stops and waits for operator intervention. When Auto Continueis set to a numerical value, the printer waits for operator intervention for the specified length of time and then automatically resumes processing.The Auto Continue value has one other purpose. If the operator panel has displayed menu information for the specified period of time without a button being pressed, the printer automatically exits the menus and returns to the ready state.
*Factory default
Wait Timeout Disabled15...65535 (40*)The Wait Timeout setting determines the amount of time in seconds the printer waits to receive additional bytes of PostScript data from the computer. When this timeout expires, the print job is canceled. Select Disabled to turn Wait Timeout off.The Wait Timeout menu item is only available when using PostScript 3 emulation. The setting has no effect on PCL emulation print jobs.
Jam Recovery OnOffAuto*Jam recovery allows you to select whether jammed pages are reprinted or not.When Jam Recovery is set Off, the printer does not reprint a page that has jammed.When Jam Recovery is set On, the printer keeps the image for a printed page until the printer signals the page has successfully exited the printer. The printer reprints all jammed pages.If Jam Recovery is set to Auto, the printer keeps the image and reprints the page unless the memory required to hold the page is needed for other printer tasks.Note: You can save printer memory by turning Jam Recovery Off.
Page Protect Off*OnSet Page Protect On to make sure an entire page is processed before it is printed. This may be helpful if you are having trouble printing a page properly because of complex page errors. If you still cannot print the page after setting Page Protect On, your printer may not have enough memory to process the page. You may have to reduce the size and number of fonts on the page, change the Print Quality setting, or increase the installed printer memory.For most print jobs, you do not need to set Page Protect On. When Page Protect is On, printing may slow.
*Factory default
Print Area Normal*Whole PageSelect Whole Page to modify the PCL formatting area and the printer print area. Refer to the Technical Referencefor more information about printable areas.When Normal is selected the printer uses the print area of the paper indicated by the paper tray or operator panel input. If you try to print any data in the non-printable area defined by Normal Print Area, the printer will clip the image at the boundary defined by the Normal defined printable area.The Whole Page setting only affects pages printed using PCL 5 interpreter. This setting has no effect on pages printed using the PCL XL or PostScript interpreters. If you try to print any data in the non-printable area defined by Normal Print Area, the printer will clip the image at the boundary defined by the Normal defined printable area.
Display Language English*FrenchGermanItalianSpanishDanishNorwegianDutchSwedishPortugueseFinnishJapaneseRussianPolishHungarianTurkishCzechThe Display Language setting determines the language of the text that appears on the operator panel display.
Alarm Control OffSingle*ContinuousIf you want the printer alarm to sound any time the printer requires intervention, select Single or Continuous. If you select Single, the printer sounds three quick beeps to let you know operator intervention is required. If you select Continuous, the printer repeats the three beeps every ten seconds.If you do not want the alarm to sound, select Off.
*Factory default
Job Buffer Size Disabled*10...100%If you have an optional disk installed in your printer, you can allocate a portion of the available disk space for spooling jobs. You can choose any 1% increment between 10 and 100%. You must select a Job Buffer Size before you can set the Job Buffer menu to On for a particular port.Warning:If you change the job buffer size, the printer formats the hard disk, and all resources stored on the disk are deleted.The Job Buffer Size menu item is only displayed if the installed disk option is formatted and is not defective or Read/Write or Write protected.
Job Accounting Off*OnIf you have an optional disk installed in your printer, set Job Accounting On to use the disk to store statistical information about your printer's most recent jobs. The statistics include whether the job printed with or without errors, time required to print the job, size (in bytes) of the job, requested paper size and paper type, color settings used, total number of printed pages, and the number of copies requested.To print a listing of all accumulated statistics, select Print from the Job Acct Stat menu item in the Utilities Menu.The Job Accounting menu item is not displayed if the installed disk option is defective or Read/Write or Write protected, or if the Job Buffer Size menu item is set to 100%.
Job Acct Limit Disabled10...1000*If you have an optional disk installed in your printer, you can use the disk to store statistical information about a specified number of jobs. The value you select from the Job Acct Limit menu item determines the number of jobs for which statistics are stored. Once you reach the job limit, statistics for the oldest job are deleted as new statistics are stored, maintaining statistics for the specified number of jobs.If you select Disabled, the only limit to the number of jobs for which statistics are stored is the memory available on the disk.Warning:When you change the Job Acct Limit value, all statistical information stored on the disk is discarded.The Job Acct Limit menu item is not displayed if the installed disk option is defective or Read/Write or Write protected, or if the Job Buffer Size menu item is set to 100%.
*Factory default

PCL Emul Menu

The PCL Emul Menu changes printer settings that affect jobs printed using the PCL emulation printer language. For information about the PCL emulation commands supported by your printer, refer to the Technical Reference.

PCL Emul Menu

Menu item Values
Font Source Resident*DownloadFlashDiskAllThis printer setting allows you to select the source which contains the default font selection. The value list only consists of font sources which exist on the printer. In other words, if no download fonts exist in the printer's memory and no flash or disk is installed, then Resident is the only valid value for the Font Source.Note:If a flash or disk device is installed but it is read/write protected, then it is also not a valid selection.Note:Saving Font Source, Font Name, Point Size, Pitch, or Symbol Set has the affect of saving the selected font as the default.
Font Name Font position and font name for all fonts in the selected font source (R0 Courier 10*)Always select the font source before you select a font name. After you select a font source, choose the specific font from the Font Name menu item. The printer displays the font source abbreviation, font ID, and font name for each font. The font source abbreviation is R for resident, F for flash, K for disk, and D for download.To print a font sample list showing all the fonts available for PCL emulation, select Print Fonts and then PCL Fonts from the Utilities Menu.Note:Saving Font Source, Font Name, Point Size, Pitch, or Symbol Set will save the selected font as the default.
Point Size 1...1008 (in increments of 0.25)(12*)If you chose a scalable typographic font, you can select the point size for the font. Point size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch. You can select point sizes from 1 to 1008 in increments of 0.25 points.Note:Saving Font Source, Font Name, Point Size, Pitch, or Symbol Set will save the selected font as the default.
*Factory default
Pitch 0.08...100 (in increments of 0.01)(10*)If you chose a scalable monospaced font, you can select the font pitch. Pitch refers to the number of fixed-space characters in a horizontal inch of type. You can select a pitch from 0.08 to 100 characters per inch (cpi) in increments of 0.01 cpi. For non-scalable monospaced fonts, the pitch is displayed, but it cannot be changed.Note: Saving Font Source, Font Name, Point Size, Pitch, or Symbol Set will save the selected font as the default.
Symbol Set List of symbol set IDs and symbol set names10U PC-8* (Country specific)12U PC-850* (Country specific)A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font. Symbol sets support the different requirements for languages or specific applications, such as math symbols for scientific text. The printer displays only the symbol sets supported for the selected font name.Note: Saving Font Source, Font Name, Point Size, Pitch, or Symbol Set will save the selected font as the default.
Orientation Portrait*LandscapeThe Orientation setting determines how printing is oriented on the page.In Portraitorientation, the printing runs parallel to the short edge of the paper.This isPORTRAITorientation.This isPORTRAITorientation.This isIn Landscape orientation, the printing runs parallel to the long edge of the paper.This isLANDSCAPEorientation. This isLANDSCAPEorientation.
*Factory default
Lines per Page 1...25560* (U.S.)64* (EMEA)The Lines per Page setting determines the number of lines that print on each page. The setting can range from 1 to 255 lines per page. The printer sets the amount of space between each line (vertical line spacing) based on the Lines per Page, Paper Size, and Orientation settings. Select the correct Paper Size and Orientation before setting Lines per Page.
A4 Width 198 mm*203 mmThe A4 Width menu item lets you select the width of the logical page for A4 paper. When you select 198 mm, the width of the logical page is compatible with current European ISO standards. When you select 203 mm, the width of the logical page is wide enough to print eighty 10-pitch characters.
Auto CR after LF Off*OnThe Auto CR after LF setting determines whether the printer automatically performs a carriage return after a line feed control command.
*Factory default
Auto LF after CR Off*OnThe Auto LF after CR setting determines whether the printer automatically performs a line feed after a carriage return control command.
TRAY RENUMBER AAssign MP FeederAssign Tray 1Assign Tray 2Assign Tray 3Assign Man PaperAssign Man EnvOff*0...199VIEW FACTORY DEFMPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5MPap Default = 2MEnv Default = 3Restore DefaultsYesNoThe Tray Renumber menu item provides software compatibility with other printers. This may be helpful if you have print jobs or applications previously set up for other printers.For example, if you want to use a different printer driver with your printer and have optional drawers installed, use the Tray Renumber menu item to set the tray values. You can then successfully choose the correct paper source with the different printer driver.Refer to the Technical Referencefor more information about assigning source numbers.
*Factory default

PostScript Menu

The PostScript Menu changes settings that affect jobs printed using the PostScript 3 emulation printer language. For information about the PostScript commands supported by your printer, refer to the Technical Reference.

PostScript Menu

Menu item Values
Print PS Error Off*OnSet Print PS Error On to print PostScript 3 emulation errors. If an error occurs, the job stops processing, the error message prints, and the printer flushes the job.If Print PS Error is set Off and an error occurs, the job flushes without printing the error message.
Font Priority Resident*Flash/DiskUse the Font Priority menu item to establish the font search order. Select Resident to search the printer's internal memory (ROM) for the requested font before searching flash memory or an optional hard disk. Select Flash/Disk to search the hard disk, if installed, and then search flash memory, before searching for the requested fonts in printer memory.Note: This printer setting does not affect the searching for fonts downloaded to VM (Virtual Memory). In other words, if fonts exist in VM, it is always searched before any external device or the internal ROM storage device regardless of the setting of Font Priority.Note: Only displayed when at least one of following exists: a formatted, not defective, nor password protected (Write or Read/Write) flash option is installed; a formatted, not defective, nor password protected (Write or Read/Write) disk option is installed and Job Buffer Size is not set to 100%.
Image Smoothing Off*OnWhen you are printing low resolution images, such as images you download from the World Wide Web at 72 dpi, set Image Smoothing On. Image Smoothing enhances the contrast and sharpness of bitmapped images and smooths color transitions. The setting has no effect on images downloaded at 300 dpi or higher resolution.
*Factory default

Parallel Menu

The Parallel Menu changes settings affecting jobs sent to the printer via a parallel interface port.

When you select Parallel Menu from the operator panel, Std Parallel appears on the second line of the display. PressSelect if you want to change the settings listed in the following table for the standard parallel port.

If you have an optional parallel port installed, select Parallel Menu, and then press Menu> or

to scroll to Parallel Opt 1 or Parallel Opt 2. When the correct option is displayed, press Select to view the menu items listed in the following table.

Parallel Menu

Menu item Values
PCL SmartSwitch OffOn*Setting PCL SmartSwitch On lets the printer examine the data on the parallel interface connection and select PCL emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
PS SmartSwitch OffOn*Setting PS SmartSwitch On lets the printer examine the data on the parallel interface connection and select PostScript 3 emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
NPA Mode (Network Printing Alliance)OnOffAuto*NPA is a mode of bidirectional communication that follows the conventions defined inNetwork Printing Alliance Protocol, A Printer/Host Control Specification Developed by the NPANPA mode requires special processing of the print data. If NPA Mode is set On, the data received must be in NPA format. If not, it is rejected as bad data. IfNPA Mode is set Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.The NPA Mode setting in the Parallel Menu applies only to the parallel interface connection.Note:Changing the NPA Mode setting automatically resets the printer.
*Factory default
Parallel Buffer DisabledAuto*3K to maximum size allowedYou can configure the size of the parallel input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. To maximize the range for the Parallel Buffer size, you can disable or reduce the size of the serial, fax, network, Infrared, and LocalTalk buffers. Choose the Auto setting to let the printer automatically calculate a buffer size proportional to the total amount of available printer memory. In most cases, Auto is the recommended setting.See page 91 for a listing of the default buffer sizes for all the interface ports.Note:Changing the Parallel Buffer setting automatically resets the printer.
Job Buffering Off*OnIf you have an optional disk installed in your printer, you can choose to have jobs that are sent to the parallel port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work. Since disk memory provides permanent storage, job buffering to disk also prevents the loss of print job data if the printer loses power.The Job Buffering menu item is not displayed if the formatted hard disk is defective, is Read/Write or Write protected, or if Job Buffer Size is set to Disabled in the Setup Menu.See page 92 for more information about job buffering.Note:Changing the Job Buffering setting automatically resets the printer.
Advanced Status OffOn*If Advanced Status is set On, bidirectional communication is enabled through the parallel interface.When advanced status is set to Off, bidirectional communication is disabled and all data in the parallel output buffer is immediately flushed. Since parallel port negotiation is disabled, a host trying to negotiate with the printer may find the parallel port to be non-compliant.
*Factory default
Protocol StandardFastbytes*_ You can select Standard or Fastbytes protocol for the parallel interface. Fastbytes is compatible with most existing parallel interface implementations. Use Standard only if you experience parallel interface problems. Refer to the Technical Reference for more information about the parallel interface.
Honor Init Off*On_ The Honor Init setting determines whether the printer honors hardware initialization requests from the computer. The computer requests initialization by activating the INIT signal on the parallel interface. Many personal computers activate the INIT signal each time the computer is turned on and off.
Parallel Mode 1 OffOn*_ This setting enables or disables the pull up resistors on the parallel port signals. It is useful for personal computers that have open collector outputs on the parallel port signals. Set Parallel Mode 1 On to disable the resistors or Off to enable the resistors. Refer to the Technical Reference for more information about this setting.
Parallel Mode 2 OffOn*_ This setting determines if the parallel port data is sampled on the leading or trailing edge of strobe. If Parallel Mode 2 is set On, the parallel port data is sampled on the leading edge of strobe. The parallel port data is sampled on the trailing edge of strobe iParallel Mode 2 is set Off. Refer to the Technical Reference for more information about this setting.
*Factory default

Serial Menu

The Serial Menu changes settings affecting jobs sent to the printer via the serial interface port. This menu is only available if an optional tri-port adapter is installed in your printer.

When you select Serial Menu from the operator panel, Serial Option 1 or Serial Option 2 appears on the second line of the display, depending on whether a tri-port adapter is installed in connector 1, connector 2, or both. When the correct option is displayed, press Select to view the menu items listed in the following table.

Serial Menu

Menu item Values
PCL SmartSwitch OffOn*Setting PCL SmartSwitch On lets the printer examine the data on the serial interface connection and select PCL emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
PS SmartSwitch OffOn*Setting PS SmartSwitch On lets the printer examine the data on the serial interface connection and select PostScript 3 emulation if the data indicates that is the printer language.If both PCL Smartswitch and PS Smartswitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
NPA Mode (Network Printing Alliance)OnOffAuto*NPA is a mode of bidirectional communication that follows the conventions defined in Network Printing Alliance Protocol, A Printer/Host Control Specification Developed by the NPANPA mode requires special processing of the print data. If NPA Mode is set On, the data received must be in NPA format. If not, it is rejected as bad data. If NPA Mode is set Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.The NPA Mode setting in the Serial Menu applies only to the serial interface connection.Note:Changing the NPA Mode setting automatically resets the printer.
*Factory default
Serial Buffer DisabledAuto*3K to maximum size allowedYou can configure the size of the serial input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. To maximize the range for the Serial Buffer size, you can disable or reduce the size of the parallel, network, infrared, LocalTalk, fax, or other serial buffer. Choose the Auto setting to let the printer automatically calculate a buffer size proportional to the total amount of available printer memory. In most cases, Auto is the recommended setting.See page 91 for a listing of the default buffer sizes for all the interface ports.Note:Changing the Serial Buffer setting automatically resets the printer.
Job Buffering Off*OnIf you have an optional disk installed in your printer, you can choose to have jobs that are sent to the serial port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work. Since disk memory provides permanent storage, job buffering to disk also prevents the loss of print job data if the printer loses power.The Job Buffering menu item is not displayed if the formatted hard disk is defective, is Read/Write or Write protected, or if Job Buffer Size is set to Disabled in the Setup Menu.See page 92 for more information about job buffering.Note:Changing the Job Buffering setting automatically resets the printer.
RS-232/RS-422 RS-232*RS-422Choose the serial communication configuration for your printer. If RS-422 is selected, Serial Protocol is automatically set to XON/XOFF.32*RS-422Choose the serial communication configuration for your printer. If RS-422 is selected, Serial Protocol is automatically set to XON/XOFF.
RS-422 Polarity Normal*ReverseIf you select RS-422 for the serial communication configuration, you can then select Normal or Reverse polarity.
*Factory default
Serial Protocol DTR*(hardware handshaking)DTR/DSR (hardware handshaking)XON/XOFF (software handshaking)XON/XOFF/DTR (combined handshaking)XON/XOFF/DTR/DSR (combined handshaking)____The printer supports hardware handshaking, software handshaking, and combined hardware and software handshaking, as indicated in the list of values for this menu item.Refer to theTechnical Referencefor more information about serial interface.
Robust XON Off*On____This printer setting only applies to the serial port if Serial Protocol is set to XON/XOFF. When Robust XON is set On, the printer sends a continuous stream of XONs to the host computer to indicate the serial port is ready to receive more data.
Baud 1200240048009600*192003840057600115200____If you use a serial interface, you must select the rate at which data is being sent to or from your computer. Refer to theTechnical Referencefor information about the range of baud values.
Data Bits 78*____If you use serial interface, select the number of data bits that are sent in each transmission frame. Refer to theTechnical Referencefor more information about data bits.
*Factory default
Parity EvenOddNone*Ignore____This setting lets you select the parity for serial input and output data frames. Refer to the Technical Referencefor more information about parity.
Honor DSR Off*On____The Honor DSR setting determines whether the printer uses its Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables. The serial interface uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable. This electrical noise can cause stray characters to print. Set Honor DSR On to prevent stray characters from printing.
*Factory default

Network Menu

The Network Menu changes settings affecting jobs sent to the printer via the network port. This menu is only available if an optional network adapter is installed in your printer.

When you select Network Menu from the operator panel, Network Option 1, Network Option 2 or Network Option 3 appears on the second line of the display, depending on whether a network adapter is installed in connector 1, connector 2, Network Option 3 or all connectors. When the correct option is displayed on the second line, press Select to view the menu items listed in the following table.

Network Menu

Menu item Values
PCL SmartSwitch OffOn*Setting PCL SmartSwitch On lets the printer examine the data on the network interface connection and select PCL emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch set On as the default.
PS SmartSwitch OffOn*Setting PS SmartSwitch On lets the printer examine the data on the network interface connection and select PostScript 3 emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
NPA Mode (Network Printing Alliance)OffAuto*NPA is a mode of bidirectional communication that follows the conventions defined inNetwork Printing Alliance Protocol, A Printer/Host Control Specification Developed by the NPANPA mode requires special processing of the print data. If NPA Mode is set On, the data received must be in NPA format. If not, it is rejected as bad data. IfNPA Mode is set Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.The NPA Mode setting in the Network Menu applies only to the network interface connection.Note:Changing the NPA Mode setting automatically resets the printer.
*Factory default
Network Buffer Auto*3K to maximum size allowedYou can configure the size of the network input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. To maximize the range for the Network Buffer size, you can disable or reduce the size of the parallel, serial, fax, infrared, LocalTalk, or other network buffer. Choose the Auto setting to let the printer automatically calculate a buffer size proportional to the total amount of available printer memory. In most cases, Auto is the recommended setting.See page 91 for a listing of the default buffer sizes for all the interface ports.Note: Changing the Network Buffer setting automatically resets the printer.
Job Buffering Off*OnIf you have an optional disk installed in your printer, you can choose to have jobs that are sent to the network port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work. Since disk memory provides permanent storage, job buffering to disk also prevents the loss of print job data if the printer loses power.The Job Buffering menu item is not displayed if the formatted hard disk is defective, is Read/Write or Write protected, or if Job Buffer Size is set to Disabled in the Setup Menu.See page 92 for more information about job buffering.Note: Changing the Job Buffering setting automatically resets the printer.
*Factory default
Network x Setup Values for this menu item are supplied by the specific network adapter. Open the menu to see the available values.For more information, refer to the documentation that came with your network adapter.The following settings are used to configure your clock settings on your internal fax modem.This menu item is only available if an optional internal fax modem is installed in your printer.Time Server IP*IPXNoneSet IP Address w.x.y.z (0.0.0.0*)w, x, y and z represent each of the four segments of the Time Server's IP address. The range of each segment is from 0 to 255.Note: Only displayed when Time Server is set to IP.Set Date and Time / / : (display values = mm/dd/yyyy hh:mm)mm represents the month in two digits, dd the day is represented in two digits and yyyy the year is represented in four digits. The example 02/09/0001 indicates the date is February 9, 2001.hh represents the hour in European or military format: 0 to 23 and mm represents the minute: 0 to 59. The example 18:35 indicates the time is 6:35 PM.Note: Set Date and Time is only displayed when Time Server is set to None.Daylight Savings =Enable*=DisableCountry/Zone =Not Set*=US Hawaii=US Alaska=US/Can Pacific=US/Can Mountain=US/Can Central=US/Can Eastern=Canada Atlantic
*Factory default

Infrared Menu

The Infrared Menu changes settings affecting jobs sent to the printer via the infrared interface port. This menu is only available if an optional tri-port adapter is installed in your printer.

If the Infrared Port menu item is set to Disabled, all of the other menu items in the Infrared Menu are hidden.

Infrared Menu

Menu item Values
Infrared Port Disabled*IR Option 1IR Option 2IR Option 3Select IR Option 1, IR Option 2, or IR Option 3 to activate the infrared port on the optional tri-port adapter. If you have a tri-port adapter installed in connector 1, connector 2, and connector 3, you can only activate one infrared port. If you select Disabled, all of the other menu items in the Infrared Menu are hidden.
PCL SmartSwitch OffOn*Setting PCL SmartSwitch On lets the printer examine the data on the network interface connection and select PCL emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch set On as the default.
PS SmartSwitch OffOn*Setting PS SmartSwitch On lets the printer examine the data on the network interface connection and select PostScript 3 emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
*Factory default
NPA Mode(Network Printing Alliance)OffAuto*____NPA is a mode of bidirectional communication that follows the conventions defined inNetwork Printing Alliance Protocol, A Printer/Host Control SpecificationDeveloped by the NPANPA mode requires special processing of the print data. If NPA Mode is set On, the data received must be in NPA format. If not, it is rejected as bad data. IfNPA Mode is set Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.The NPA Mode setting in the Serial Menu applies only to the serial interface connection.Note:Changing the NPA Mode setting automatically resets the printer.
Infrared Buffer DisabledAuto*5K to maximum size allowed____You can configure the size of the infrared input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. To maximize the range for the Infrared Buffer size, you can disable or reduce the size of the parallel, network, serial, fax, and LocalTalk buffers. Choose the Auto setting to let the printer automatically calculate a buffer size proportional to the total amount of available printer memory. In most cases, Auto is the recommended setting.See page 91 for a listing of the default buffer sizes for all the interface ports.Note:Changing the Infrared Buffer setting automatically resets the printer.
Job Buffering Off*On____If you have an optional disk installed in your printer, you can choose to have jobs that are sent to the infrared port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work. Since disk memory provides permanent storage, job buffering to disk also prevents the loss of print job data if the printer loses power.The Job Buffering menu item is not displayed if the formatted hard disk is defective, is Read/Write or Write protected, or if Job Buffer Size is set to Disabled in the Setup Menu.See page 92 for more information about job buffering.Note:Changing the Job Buffering setting automatically resets the printer.
*Factory default
Window Size Auto*1The Window Size setting specifies the maximum number of infrared frames the printer can receive before it must send an acknowledgment to the host computer. If Auto is selected, the printer automatically sets the window size during power-on to maximize link performance.In most cases, Auto is the recommended setting. If you have trouble printing using the infrared port, changing the Window Size setting to 1 may resolve the problem.
Transmit Delay Auto*None1...15The Transmit Delay setting defines the amount of time the printer must wait before transmitting meaningful infrared data to the host computer, as well as the amount of time the printer requests the host computer to wait before it transmits infrared data. If Auto is selected, the printer automatically sets the Transmit Delay value during power-on to maximize link performance.In most cases, Auto is the recommended setting. If you have trouble printing using the infrared port, selecting a high Transmit Delay setting, such as 15, may resolve the problem.
Max Baud Rate 240096001920038400576001152005760001152000*4000000The maximum baud rate possible for both the printer and the infrared adapter is automatically set during power-on. However, if your printer is situated in a bright or highly reflective environment, you may experience intermittent communication problems. If you do, select a lower baud rate for the infrared connection.
*Factory default

LocalTalk Menu

The LocalTalk Menu changes settings affecting jobs sent to the printer via the LocalTalk port. This menu is only available if an optional tri-port adapter is installed in your printer.

If the LocalTalk Port menu item is set to Disabled, all of the other menu items in the LocalTalk Menu are hidden.

LocalTalk Menu

Menu item Values
LocalTalk Port Disabled*LTalk Option 1LTalk Option 2LTalk Option 3Select LTalk Option 1, LTalk Option 2, or LTalk Option 3 to activate the LocalTalk port on the optional tri-port adapter. If you have a tri-port adapter installed in connector 1, connector 2, and connector 3, you can only activate one LocalTalk port. If you select Disabled, all of the other menu items in the LocalTalk Menu are hidden.
PCL SmartSwitch OffOn*Setting PCL SmartSwitch On lets the printer examine the data on the network interface connection and select PCL emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch set On as the default.
PS SmartSwitch OffOn*Setting PS SmartSwitch On lets the printer examine the data on the network interface connection and select PostScript 3 emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
*Factory default
NPA Mode(Network Printing Alliance)OffAuto*____NPA is a mode of bidirectional communication that follows the conventions defined inNetwork Printing Alliance Protocol, A Printer/Host Control SpecificationDeveloped by the NPANPA mode requires special processing of the print data. If NPA Mode is set On, the data received must be in NPA format. If not, it is rejected as bad data. IfNPA Mode is set Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.The NPA Mode setting in the LocalTalk Menu applies only to the LocalTalk interface connection.Note:Changing the NPA Mode setting automatically resets the printer.
LocalTalk Buffer DisabledAto*6K to maximum size allowed____You can configure the size of the LocalTalk input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. To maximize the range for the LocalTalk Buffer size, you can disable or reduce the size of the parallel, serial, fax, network, and infrared buffers. Choose the Auto setting to let the printer automatically calculate a buffer size proportional to the total amount of available printer memory. In most cases, Auto is the recommended setting.See page 91 for a listing of the default buffer sizes for all the interface ports.Note:Changing the LocalTalk Buffer setting automatically resets the printer.
Job Buffering Off*On____If you have an optional disk installed in your printer, you can choose to have jobs that are sent to the LocalTalk port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work. Since disk memory provides permanent storage, job buffering to disk also prevents the loss of print job data if the printer loses power.The Job Buffering menu item is not displayed if the formatted hard disk is defective, is Read/Write or Write protected, or if Job Buffer Size is set to Disabled in the Setup Menu.See page 92 for more information about job buffering.Note:Changing the Job Buffering setting automatically resets the printer.
*Factory default
NPA Hosts 1...10 (2*)Use this setting to specify the maximum number of NPA hosts that can register for NPA printer alerts. When the number of hosts registered for NPA alerts exceeds the quantity specified by the NPA Hosts menu item, any additional hosts attempting to register for alerts are ignored.Note:Changing the NPA Hosts setting automatically resets the printer.
LocalTalk Name Lexmark (Default Name)This setting identifies the printer model name stored in printer memory. It cannot be modified from the printer operator panel.
LocalTalk Addr 0.0.0(LocalTalk Node Number)The LocalTalk Address identifies the LocalTalk Node number. It is negotiated between the network and the printer and then assigned to the printer. It cannot be modified from the printer. The LocalTalk Node number value is between 0 and 255.
LocalTalk Zone *(Zone name provided by LocalTalk network)This setting identifies the LocalTalk Zone. The setting * indicates that no particular zone is specified, and therefore all zones are valid. This setting cannot be modified from the printer operator panel.
*Factory default

USB Menu

The Universal Serial Bus (USB) Menu changes settings affecting jobs sent to the printer via the USB port. This menu is only available if an optional USB adapter is installed in your printer.

If the USB Port menu item is set to Disabled, all of the other menu items in the USB Menu are hidden.

USB Menu

Menu item Values
PCL SmartSwitch OffOn*Setting PCL SmartSwitch On lets the printer examine the data on the network interface connection and select PCL emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch set On as the default.
PS SmartSwitch OffOn*Setting PS SmartSwitch On lets the printer examine the data on the network interface connection and select PostScript 3 emulation if the data indicates that is the printer language.If both PCL SmartSwitch and PS SmartSwitch are set Off, the printer uses the language specified in the Printer Language menu as the default. If only one SmartSwitch setting is set Off, the printer uses the language that has its SmartSwitch setting set On as the default.
NPA Mode (Network Printing Alliance)OffAuto*NPA is a mode of bidirectional communication that follows the conventions defined in Network Printing Alliance Protocol, A Printer/Host Control Specification Developed by the NPANPA mode requires special processing of the print data. If NPA Mode is set On, the data received must be in NPA format. If not, it is rejected as bad data. If NPA Mode is set Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.The NPA Mode setting in the LocalTalk Menu applies only to the LocalTalk interface connection.Note: Changing the NPA Mode setting automatically resets the printer.
*Factory default
USB Buffer DisabledAuto*3K to maximum size allowedYou can configure the size of the USB input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size.The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. To maximize the range for the USB Buffer size, you can disable or reduce the size of the parallel, serial, fax, network, and infrared buffers. Choose the Auto setting to let the printer automatically calculate a buffer size proportional to the total amount of available printer memory. In most cases, Auto is the recommended setting.See page 91 for a listing of the default buffer sizes for all the interface ports.Note: Changing the USB Buffer setting automatically resets the printer.
Job Buffering Off*OnIf you have an optional disk installed in your printer, you can choose to have jobs that are sent to the LocalTalk port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work. Since disk memory provides permanent storage, job buffering to disk also prevents the loss of print job data if the printer loses power.The Job Buffering menu item is not displayed if the formatted hard disk is defective, is Read/Write or Write protected, or if Job Buffer Size is set to Disabled in the Setup Menu.See page 92 for more information about job buffering.Note: Changing the Job Buffering setting automatically resets the printer.
*Factory default

Fax Menu

The Fax Menu configures a serial port to receive faxes from a class 1 fax modem connected to the port. This menu is only available if an optional tri-port adapter or internal fax modem is installed in your printer.

Note: If the Fax Port menu item is set to Disabled, all of the other menu items in the Fax Menu are hidden.

Fax Menu

Menu item Values
Fax Port Disabled*Standard SerialSer Option 1Ser Option 2Ser Option 3Select Standard Serial, Ser Option 1, Ser Option 2, or Ser Option 3 to activate the fax function for the specified serial port. If you have a tri-port adapter installed in connector 1, connector 2, and connector 3, you can only activate one fax port. If you select Disabled, all of the other menu items in the Fax Menu are hidden.
Fax Baud 120024004800960019200*3840057600115200Select the baud appropriate for the fax modem you attached to the serial port.
Fax Data Bits 78*Select the number of data bits the fax modem sends in each transmission frame.
Fax Parity EvenOddNone*IgnoreThis setting lets you select the parity for the input and output data frames. Refer to the Technical Referencefor more information about parity.
*Factory default
Fax Buffer DisabledAuto*3K to maximum size allowedYou can configure the size of the fax input buffer to meet the requirements of your system. If the limited size of the input buffer is preventing you from continuing work in your application each time you receive a fax, you may want to increase the buffer size.The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. To maximize the range for the Fax Buffer size, you can disable or reduce the size of the parallel, serial, network, infrared, or LocalTalk buffer. Choose the Auto setting to let the printer automatically calculate a buffer size proportional to the total amount of available printer memory. In most cases, Auto is the recommended setting.See page 91 for a listing of the default buffer sizes for all the interface ports.Note: Changing the Fax Buffer setting automatically resets the printer.
Job Buffering Off*OnIf you have an optional disk installed in your printer, you can choose to have jobs that are sent to the LocalTalk port spool to the disk. Spooling jobs to disk may decrease the time required for the printer to accept data from an application, and therefore free the application faster for other work. Since disk memory provides permanent storage, job buffering to disk also prevents the loss of print job data if the printer loses power.The Job Buffering menu item is not displayed if the formatted hard disk is defective, is Read/Write or Write protected, or if Job Buffer Size is set to Disabled in the Setup Menu.See page 92 for more information about job buffering.Note: Changing the Job Buffering setting automatically resets the printer.
*Factory default

Fax Menu (continued)

Menu item Values
Fax Paper Size A4*B5Letter*LegalExecutiveUniversalThe Fax Paper Size setting allows the user to designate the formatting paper size for faxes. When an incoming fax is processed, the fax image is formatted for printing on the size indicated by Fax Paper Size.If no source is contains the Fax Paper Size, the user is prompted to change a selected source's installed media to the size and type designated by Fax Paper Size.Note:When Auto Reduction is set to On, and the receiving fax page image is too large to fit on the media size designated by the Fax Paper Size, the printer automatically reduces the image size to fit on the page if the Fax Auto Reduction is set to On. If Fax Auto Reduction is set to Off.
Fax Paper Type PlainPaperCard StockTransparencyLabelsBondEnvelopeLetterheadPreprintedColored PaperCustom Type 1Custom Type 2Custom Type 3Custom Type 4The Fax Paper Type setting allows the user to designate on which paper type faxes are printed. When an incoming fax is processed, the fax image is formatted to be printed on the type indicated by the Fax Paper Type.If no source contains the Fax Paper Size and Fax Paper Type, the user is prompted to change the selected source's installed media to the type designated by Fax Paper Type.
*Factory default
FAX SETUP Station NameStation NumberSpeakerOffOn*If you install an optional internal fax modem, it will need to be configured. You can use these Fax Setup values to configure your internal fax modem.The Station Name is an identification string for the printer or fax station. The Station Name is printed as part of the header information which is transmitted with every faxed page.The Station Name should be an alphanumeric value not more than 20 characters in length.The Station Number is the phone number of the line connected to the printer's modem. This value is printed as part of the header information which is transmitted with every faxed page.The Station Number should be a value not more than 20 characters in length. The following characters are supported with the station number value.Character Description“0” - “9” numbers zero through nine“-” minus sign“” blank space“+” plus sign“.” period“(” left parenthesis“)” right parenthesisNote:The value for the Station Name or Station Number setting may not fit on a single line of the operator panel. If the number of characters for the Station Name or Station Number exceeds 15, the Menu> and Menu< may be used to scroll the value left or right.
*Factory default
FAX LOGS Print Send Log
If you install an optional internal fax modem the Fax Log information will need to be configured. You can use these values to configure your internal fax modem.When the Auto Print Log is set On and the Send or Receive Fax Log is full, the printer automatically prints the contents of the associated log and then clears the associated log to make room for the new entry.When the Auto Print Log is set Off and the Send or Receive Fax Log is full, the printer automatically discards the oldest entry in the associated log to make room for the new entry.Note: If a user-defined name is available for a Custom Type, then the name will be displayed instead of “Custom Type x”. The name will be truncated to 14 characters.
*Factory default
FAX SEND AutomaticRedial0 ... 15 (5*)Redial Frequency1 ... 200 (3*)Fax ResolutionStandard*FineSuper FineUltra FineDialing ModeTone*Pulse____If you install an optional internal fax modem the Fax Send information will need to be configured. You can use these values to configure your internal fax modem.Note: The Automatic Redial value 0 indicates Automatic Redial is set to Disabled.Note: If this command is received and the printer is NOT configured for fax send capability, the document will only be printed.
*Factory default
FAX RECEIVE Fax Storage
OffOn*Fax Paper SizeA4* (NonUS)A5JIS B5Letter* (US)LegalExecutiveUniversalFax Paper TypePlain Paper*Card StockTransparencyLabelsBondLetterheadPreprintedColored PaperCustom Type 1Custom Type 2Custom Type 3Custom Type 4If you install an optional internal fax modem the Fax Receive information will need to be configured. You can use these values to configure your internal fax modem.Note: If a user-defined name is available for a Custom Type, then the name will be displayed instead of “Custom Type x”. The name will be truncated to 14 characters.
*Factory default

4

Using color

Your printer gives you the power to communicate in color. Color attracts attention, commands respect, and adds value to your printed material or information. Using color increases readership and is read more often than the same material printed in black and white. Color can be used to motivate people and speed the analysis of complex data. When you print on-demand color, you save money.

Understanding color

To enhance your use and understanding about color printing this chapter provides information about color and how to select, use, and adjust color for your network and desktop printing

Types of color

To be effective, the use of color needs to be planned. The reason for this is how the human eye sees color. When light is used to produce color, it uses three primary colors. They are Red, Green, and Blue also known as RGB color. All printed output such as newspapers, magazines, brochures and of course your documents use the colors Cyan, Magenta, Yellow, and Black they are known as CMYK color. Because the colors are presented to the human eye differently, what you see on your monitor may look different than what you have printed. By understanding how we see color on the screen and how we see color in printed documents, we can better plan the use of color.

How we see color

LEXMARK Optra C710 - How we see color - 1

flowchart
graph TD
    A["Red"] --> B["Green"]
    A --> C["Blue"]
    B --> D["Node"]
    C --> D
    D --> E["End"]

When we see color, we actually see light that is passed through or reflected from an object. What our eyes perceive as visible light are wavelengths. Our eyes are sensitive to three specific wavelengths. They are the colors red, green, and blue.

When you view your monitor, you see red, green, and blue light that is projected into your eyes. This is known as additive color. Additive color begins with black and adds red, green, and blue to produce the colors you can see. If you add equal amounts of red, green, and blue, you produce white. The images and colors you see on your screen are created using various amounts of red, green, and blue.

Primary colors

LEXMARK Optra C710 - Primary colors - 1

natural_image Two overlapping circles in CMYK and grayscale tones, no text or symbols present

Notice the three primary additive colors red, green, and blue in the illustration. You can see that when all three colors are combined, you get white. However, look at the area where any two colors overlap. What you see is cyan, magenta, or yellow. Equal amounts of green and blue produce cyan. Equal amounts of blue and red produce magenta, and equal amounts of red and green produce yellow. The inks used to place color on your printed material are cyan, magenta, yellow, and black.

The colors in newspapers, magazines, and the documents you print are based on the light being reflected from the printed material and into your eyes. The color you see is subtractive color. Subtractive color begins with white light. Portions of the white light wavelength are then subtracted based on the colors present on the printed page. What this means is the light reaching your document is partially absorbed by the ink placed on the page. For example, when white light encounters cyan, it absorbs the red wavelength in the light and reflects blue and green toward your eyes.

If you add equal amounts of cyan, magenta, and yellow, you create black. When you combine these colors equally in your printed material you create what is known as processed black. Processed black when printed looks like a very dirty or muddy brown. Because of this, your printer has a black print cartridge to provide you with true black for all your printing needs.

Color difference

LEXMARK Optra C710 - Color difference - 1

natural_image Geometric star shape composed of seven colored triangles arranged symmetrically (no text or symbols)

LEXMARK Optra C710 - Color difference - 2

natural_image Color mixing diagram showing three overlapping circles in blue, green, and yellow (no text or symbols)

Most software applications today provide us with a WYSIWYG (What You See Is What You Get) environment. This helps us develop the look of our document. However, the difference between the additive and subtractive colors may sometimes cause a problem between what you see and what you get. This is due to the difference between additive and subtractive colors. The reason for this lies in the color spectrum of the different devices.

Your printer is capable of delivering over 16 million colors. With such a large variety of colors to choose from, you'll probably be able to closely match most of your screen designs. There are however, colors your printer can produce that are impossible to duplicate on your monitor and there are colors your monitor can display that cannot be duplicated on any printer.

There are many ways you can ensure the color on the screen and the color you print are the same or at least a very close match. When you create a swatch like the one to the left, you can choose and compare your printed and screen colors.

The easiest way for you to get consistent color from your screen to your printer is to select standard colors. When you produce color on your screen, it is produced using a color model. A color model is a system that defines color according to a set of basic properties. Most software applications can use this color model to closely match the colors you have on your screen.

As we said earlier, one simple method to aid in planning the use of color is to produce a color swatch of the colors you plan to use. Then, you can see how these colors will look when printed.

As your monitor ages, the colors on the screen also change. Changing the print cartridges and paper in your printer will also have a major impact on the color in your printed document. Always print a new swatch of the colors you plan on using before you invest a lot of time creating your screen designs.

Managing color

Color management systems

There are many color management systems on the market today. They range from simple swatchbooks to specially designed and designated color servers. Color Management Systems (CMS) help you match colors across a number of devices, including scanners, monitors, and printers. A CMS ensures what you see at every step of the publishing process matches the printed output. Color management systems compensate for device limitations by taking into account the varying capabilities of different brands of monitors and printers. There are three major elements of a CMS; they are the device profile, color calibration, and translation.

Device profile

Each piece of equipment is characterized or profiled. The profile reveals the color capabilities of the equipment being profiled. The profile includes details about which colors the device is capable of detecting, displaying, or printing. The device profile is used to convert different color values from one device to another.

Color calibration

Even the best equipment ages over time. For example, a monitor capable of displaying very accurate colors when first purchased eventually dims as it ages. Calibration ensures consistency by returning colors to their original specifications. To be effective, you should calibrate your equipment at the interval your CMS specifies. Without calibration, your output may be different than you expected.

Translation between color models

Translation is the most complex element of a CMS. Because each device is based on a device-dependent color model, such as RGB or CMYK, the range of colors each device supports is different. It is difficult and sometimes impossible to produce a particular color on different devices when each device uses a different color model.

Translation requires a device-independent color model. Most color management systems are based on the CIE color space model. This interpretation of color space was devised by the Commission Internationale de l'Eclairage (CIE). Rather than translating RGB to CIE and CIE to CMYK, most Color Management Systems translate directly from RGB to CMYK using the CIE color space as a reference.

There are many color management systems for you to choose from. The type of CMS you choose will impact your printed output. Choose a CMS that best meets your cost and performance needs. Some popular color management systems are listed below:

Windows ICM

Microsoft Windows 95/98, and Windows NT support Image Color Management (ICM). ICM is an operating system-level CMS based on the CIE independent color model. It helps to translate color values between RGB and CMYK.

ColorSync 2.1

ColorSync 2.1 is an operating system-level CMS developed by Apple. It also uses the CIE independent model to translate between RGB and CMYK values.

Agfa FotoTune

Agfa FotoTune also uses the CIE independent color model to translate between RGB and CMYK values. It is, however, application-dependent and only works with certain applications, such as Adobe Photoshop ^™ .

Controlling your printer

Your printer driver is designed to provide you with the best quality output for various types of printing needs. However, you may want more control over how your printed document will look.

You can control the screening methods, halftone settings, graphics effects, and fill resolution used during the printing of your documents. These setting adjustments can easily be made through your printer driver or operator panel. Adjusting any of these settings affects the output of your printed documents.

You can always return your printer driver to the factory default settings by selecting the defaults button on the printer driver screen or restoring the default setting at the operator panel.

Screening methods

LEXMARK Optra C710 - Screening methods - 1

flowchart
graph TD
    A["Input Image"] --> B["Layer 1"]
    A --> C["Layer 2"]
    A --> D["Layer 3"]
    B --> E["Output Image"]
    C --> E
    D --> E

Your printer is a four-color process printer that uses the CMYK color model. One of the most important issues for printing using the CMYK model is how the printer combines each of the four colors on the page. The process used to produce this high quality print is known as screening.

When printing in color, you use four different color planes or screens. A separate dot pattern is created for each of these color planes. These separate dot patterns are then combined (effectively laid on top of each other) to produce your final full color image.

Your color printer uses different screening methods depending on the material to be printed.

The default Image Enhancement On setting provides an optimum balance for most printing needs. You can change these settings through the color tab on your printer driver or the Color Menu on the operator panel.

A quick overview of the Color settings and their applications are described in the table below:

Color setting Screeningmethod Applications
Auto* Vivid Off CMYK Black and White Display 2-Color DraftThese settings allows you to adjust the printed color to better match the colors of other output devices or standard color systems. The default setting, Auto, uses different color profiles on each object on the page (text, graphics or images).To adjust the brightness and saturation of your text and business graphics.Use 2-Color Draft or Black and White to save toner when printing drafts of your document.Use Black and White for documents that will be reproduced on a copier.
Image Enhancement Thedefault setting, On, produces high quality color output by allowing the printer to decide which images to enhance based on the material being printed.Any time you prefer the printer to decide which images to enhance using the Image Enhancement screening methods.
Print Resolution These tworesolution settings are used to produce high quality or high resolution.The default setting, 600, uses halftoning to produce high quality output.The 1200 setting provides the highest resolution output.Use the 1200 dpi setting anytime you have a need for greater text, line, and image detail.The 1200 dpi setting greatly reduces the print speed but provides four times the resolution as the 600 dpi setting.

Note: Regardless of the screening method used, the printer applies a unique screening algorithm to small text (less than 24 points in size). This ensures the text characters have smooth, crisp edges.

Halftone screens

The term halftone screen, refers to the pattern of dots applied to an image. If you look closely at a black and white photograph in a magazine, it appears to contain many shades of gray. If you place the same picture under a magnifying glass, you see that it is actually composed of a number of dots. These dots, also known as pels, may be of varying sizes or varying tones. They may also be the same sized dots applied to a tint of color. Without halftoning, it would not be possible to produce quality photographic images on a page printer. This process of representing an image as a series of halftones, is known as halftone screening.

Note: When printing color, you cannot change the screen angle settings. The reason for this is the angles have been set to prevent one color from over printing another color.

You can control the attributes for halftone screens by changing the values to your halftone screen frequency and screen angle settings. You can change these settings through the graphics tab on your printer driver.

Attributes

LEXMARK Optra C710 - Attributes - 1

text_image Frequency (cells per inch) Spot function Angle

Halftone screens have three main attributes. They are: screen frequency, screen angle, and spot function. The halftone screen is further divided into halftone cells. These cells contain the individual pel spaces. The screen frequency and angle attributes determine both the number of halftone cells that make up a halftone screen and the orientation of the cell.

The spot function determines which of the individual pels in the halftone cell is turned on to represent a particular gray level or color tone. The illustration shows a halftone screen and halftone cells rotated 45 degrees.

Screen frequency

The screen frequency is the number of halftone cells per inch. A larger number in the screen frequency increases the number of halftone cells per inch. Increasing the number of halftone cells per inch will not necessarily give you better quality. The reason for this is the higher settings may make the colors or halftones seem to run together or bleed.

Different printing needs do require different screen frequency settings, for example, offset printing requires a higher setting, whereas newsprint generally requires a lower setting. Your printer default is set to give you the best screen frequency setting for high quality business graphics.

Screen angle

Note: The only time you can change the screen angle is when the use color option has been deselected. The reason for this is the default angle ensures no color is overprinted by another color.

The default angle of the halftone screen and cells places the dots so they are the least noticeable to the human eye. It also ensures the alignment of color through all four color planes. By avoiding the placement of halftone cells at an angle of 90 degrees, the eyes of the viewer are focused on your image and not on the dots.

Spot function

The spot function determines the shape of the dots by controlling the order in which the pels in the halftone cell are turned on. The printer code defines the order by assigning a priority to each individual pel within the halftone cell. By turning on or printing a portion of the pels within the halftone cell and then combining the different halftone screens, your printer is able to print millions of colors.

Image Smoothing

You can turn Image Smoothing On from the graphics tab of your printer driver or through the PostScript Menu. This increases the contrast and sharpness of bitmapped images and smooths color transitions. This setting is useful for images downloaded from the World Wide Web at 72 dpi. The setting has no effect on images downloaded at 300 dpi resolution or higher.

Printing text

In both PostScript and PCL emulations, 100% black text prints using black toner (K of CMYK). This results in sharp, crisp text characters. As mentioned before, the printer applies a unique screening algorithm to small text (less than 24 points in size). This helps ensure that all text has smooth, crisp edges.

Black text included as part of a color bitmap image is printed as a composite black. The result may be fuzzy characters or per-

ceptible white gaps as the printer attempts to overlay the CMY colors.

When printing any text (black or colored), we recommend setting your color correction to automatic and your print resolution to 600 dpi. Because colored text is also a composite of two or more colors, you may notice some blurring or distortion in colored text.

Color Correction

Color correction allows you to modify the color settings used to print your documents. There are seven color correction settings you can choose from; they are Auto, Vivid, Off, CMYK, Black and White, Display, and 2-color draft. Auto is the default setting when shipped from the factory.

Auto

When your color correction is set to Auto, the printer applies different color profiles to each object on the printed page. This setting provides high quality output for text, graphics, images, line art, and charts. This setting is especially useful when switching from one media type to another, such as paper and transparencies.

Vivid

This setting can help you print brighter colors. The Vivid setting adjusts the CMYK components, resulting in more saturated colors. You may want to use this setting when creating overhead transparencies to enhance or sharpen your colors if they seem faded. This setting is especially useful if your blues seem a bit purple. To change this setting, use your printer driver color tab or operator panel color menu.

Off

When you select Off as your color correction, the printer expects to receive the necessary color correction from your software. This setting is used when you have software that manages its own color correction or you are using another color management tool.

If you use this setting without the necessary color management software or your application does not provide the correct information, your printed output may have a variety of unexpected

results. You can access and change this setting through your printer driver color tab or the operator panel color menu.

CMYK

When you select CMYK as your color correction, the printer expects to receive CMYK color values from your software. You will want to use this setting when attempting to reproduce standard CMYK colors such as Pantone or when printing CMYK images.

If you use this setting without the necessary color management software or your application does not provide the correct information, your printed output may have a variety of unexpected results. You can access and change this setting through your printer driver color tab or the operator panel color menu.

Black and White

This setting converts any colors in your document to solid black. This setting can speed up the print of color documents used for edit or review where the use of color may not be needed. This setting prints color in gray scale shades.

This setting is especially useful if you are going to produce black and white photocopies of the document after printing. This setting can be changed through your printer driver graphics tab or the operator panel color menu.

Display

Note: Due to the difference between additive and subtractive colors, there are colors your printer can produce that are impossible to duplicate on your monitor and there are colors your monitor can display that cannot be duplicated on any printer. For more information, see "Color difference" on page 77.

You can use this setting to print color that approximates the colors on your computer screen. This setting uses common color tables to translate the color settings displayed on your monitor into the color values used by the printer's CMYK color model.

This setting is generally used when your application does not do its own color correction and defines colors as RGB (Red, Green, Blue), HLS (Hue, Lightness, Saturation), or HSB (Hue, Saturation, Brightness). You can change this setting through your printer driver color tab or the operator panel color menu.

2-Color Draft

You can select 2-Color Draft to reduce the amount of toner you use when printing color drafts. Selecting 2-Color Draft decreases the amount of toner by using only two colors of toner instead of four colors.

Avoiding print quality problems

To prevent print quality problems, do not touch the print cartridge photoconductors, the transfer belt, or the fuser rollers. Scratches or fingerprints on any of these surfaces can adversely affect print quality.

Media and supplies

Always use media that meets the recommended guidelines. Refer to “Media guidelines” on page 98 for more information.

Feeding media that is too heavy, too light, damp, damaged, or otherwise unacceptable for this printer may result in print quality problems.

Some print quality problems may indicate it is time to replace certain printer supplies. Check the operator panel display, the Supplies Menu, or MarkVision for an indication of any supply items that may need to be replaced.

Depending on the type of jobs you print and the media you use, some parts or supplies may wear or become expended faster than anticipated. See “When to replace supplies” on page 116 for more information.

Transparencies

To ensure high quality output on transparencies, we recommend using the following Lexmark transparencies. They have been designed specifically for your printer:

P/N 12A5150 (letter size)

P/N 12A5151 (A4 size)

These transparencies have characteristics that minimize curl and optimize toner transfer in a wide range of printing environments. If you use other transparencies, you may find the print quality unacceptable.

Handle transparencies carefully. The reason for this is that fingerprints may affect the adhesion of toner on your transparency. Always set the Paper Type to Transparency before printing

transparencies. This increases the fuser temperature and slows the print speed to ensure the best possible transfer of toner to the transparency sheet.

For particularly bright colors that project well, we recommend setting Color Correction to Vivid when printing transparencies.

Printer drivers

The Lexmark drivers that came with your printer support all of the settings described in this chapter. They also offer some additional features that may help you fine-tune your printer output.

The printer driver default settings offer you the best print quality for most of your printing needs. However, unique applications or special needs may require changing some of the color and print quality settings. You should experiment with any settings you plan to change before investing a lot of time in your project. This will ensure you know what your output will look like when you finish.

If you need more information about color or information about the supplies available to you from Lexmark, you can visit Lexmark on the World Wide Web at www.Lexmark.com.

5

Managing memory

Printer memory

Your printer ships with at least 32MB of memory. To determine the amount of memory currently installed in your printer, select Print Menus from the Utility Menu. The total installed memory appears on the printout. For more information about printing the menu settings page, see page 10.

The memory shipped in your printer and the memory options available for your printer use SDRAM DIMM memory technology. Unpredictable results may occur if you attempt to operate your printer with memory other than SDRAM DIMM memory installed.

When purchasing memory for your printer, make sure you use SDRAM DIMM memory cards that meet the following criteria:

  • 100 MHz or greater
    -100 pin
  • 4K refresh rate
  • unbuffered, non ECC
  • x32
    -3.3V

Adding memory

There are three memory slots in your printer. The maximum amount of usable memory is 384MB. You may add SDRAM DIMM memory cards in any memory combination to suit your needs, however the maximum amount of memory your printer can use is 384MB.

Note: Memory options designed for other Lexmark laser printers may not work with your printer.

Lexmark offers three memory options for your printer, they are 32MB, 64MB and 128MB. For memory installation instructions, refer to the Setup Guide.

Additional memory lets the printer print complex jobs, collate large jobs, and operate more efficiently. You can also download fonts and macros to printer memory. However, this type of memory is temporary storage: anything stored in printer memory is lost when the printer power is turned off.

Solving memory problems

If your printer encounters a memory shortage when trying to print a job, it may post an error message (37 Insufficient Collation Area, 37 Insufficient Defrag Memory 38 Memory Full, or 39 Complex Page), depending on the task it is trying to complete. Refer to “Understanding printer messages” on page 147 for more information about these and other messages.

If these messages appear frequently, you probably want to install additional printer memory. If they only occur rarely, try reducing the:

• Number of pages in the job
• Number of fonts or graphics on each page
- Size of scalable fonts used in the document
• Number of fonts or macros downloaded to printer memory

Additional things you may try are to set the:

  • Print resolution to 600 dpi
    • Page Protect On from the Setup Menu
    • Resource Save Off from the Setup Menu

Allocating memory

A portion of printer memory is reserved for input buffers that hold print jobs sent from your software application. Your printer has an input buffer for each interface (parallel, serial, network, LocalTalk, or infrared). You can change the amount of memory allocated to each buffer, depending on your system requirements. For more information about using printer menus to allocate memory for each interface, see the description of the various interface menus in Chapter 3.

The size of the input buffers varies with the amount of memory installed in the printer. The following table lists the default size of the input buffers for each interface. If your printer is not using a particular interface, the allocated memory is reserved for job processing.

For more detailed information about these input buffers and memory allocation, refer to the Technical Reference.

Default input buffer size

Installedmemory Eachparallel port Eachserial port Each network port LocalTalkport Infrared port
32MB 192K ^1 150K 1MB 1MB 150K
64MB128MB2MB300K 2MB 2MB 300K
^1 1MB allocated to standard parallel port if no optional adapter is installed.

Flash memory

You can add optional flash memory to your printer. If you frequently download fonts, macros, forms, or symbol sets to your printer, you may want to use flash memory storage, rather than RAM. Resources stored in flash memory are not lost when the printer power is turned off.

Hard disk

If you have a large number of permanent resources you'd like to download to your printer, you may want to install an optional hard disk. The hard disk works much like flash memory, but has a larger storage capacity for downloaded resources. You can also use the hard disk for job buffering, collating large jobs, and gathering job statistics.

For instructions on installing a hard disk, refer to the printer Setup Guide.

Job buffering

You can partition a portion of the hard disk for job buffering. In some cases, spooling jobs to a disk may decrease the time required for the printer to accept the print job data from the application. The job also remains stored on the disk until the entire job prints. Since disk memory acts as permanent storage, that means your jobs remain secure in the event of a power failure.

You can enable or disable job buffering for each of the available printer ports (parallel, serial, fax, network, infrared, and LocalTalk).

1 Using the printer operator panel or MarkVision, select Job Buffer Size under the Setup Menu.
2 Set the percentage of the disk you want to use for job buffering.
3 Press Go to return the printer to ready.

Collating jobs

If you are collating a large job and the printer memory is not sufficient, the printer automatically uses storage area available on an installed hard disk to finish collating the job. See page 28 for more information about collation.

Storing job statistics

You can also use an installed hard disk to gather statistics about a specified number of the most recent print jobs. The statistics include whether the job printed with or without errors, the time required to print the job, the size (in bytes) of the job, the requested paper size and paper type, the color settings used, the total number of printed pages, and the number of copies requested.

See page 43 for more information about setting up your printer to gather job statistics and printing the accumulated data. Or, if you're using the MarkVision utility, refer to the MarkVision online Help or the MarkVision documentation on the printer CD.

Managing resources downloaded to flash or disk

Use the MarkVision utility to manage the resources you store on flash memory or hard disk. MarkVision offers tools for setting:

  • The download target, formatting the storage devices
  • Downloading resources
  • Deleting files
  • Moving files from one storage device to the other on the same printer or from one printer to another printer
  • Printing a directory listing the resources stored on a device
  • Read/write and write passwords to protect resources stored on flash memory, hard disk or to protect individual files

For more information about the specific resource management tools that MarkVision offers, see “Introducing MarkVision” on page 190 or refer to the MarkVision online Help. For more information about setting passwords, refer to the Technical Reference.

6 Handling paper

Paper sources and output bins

LEXMARK Optra C710 - Paper sources and output bins - 1

text_image Multipurpose feeder Top output bin 250-sheet standard tray

250-sheet optional trays

Your printer comes equipped with two standard paper sources: a 250-sheet paper tray and the 50-sheet multipurpose feeder. You can load paper in all the paper trays. Transparencies can only be loaded in the multipurpose feeder and tray 1. You can load paper, transparencies, labels, or envelopes in the multipurpose feeder.

For additional paper capacity, you can attach an optional drawer unit with two 250-sheet trays to your printer. When linked, you can then effectively create a single 800-sheet source. See page 109 for more information about tray linking. Refer to the Setup Guide for information about installing the optional drawer unit.

The table on page 96 details the types and quantities of media you can load in each of the printer's paper sources. For more information about selecting specific media, see “Media guidelines” on page 98.

Printed output is placed face down in the output bin located on the top of your printer.

Paper source specifications

Source MediaSizes Weight Capacity1Print side
Standard tray (Tray 1)Paper TransparenciesA4, B5, letter, legal, executive60–90 g/m2(16–24 lb)250 sheets100 transparenciesFace up
Optional trays (Tray 2, or 3)Paper A4, B5, letter, legal, executive75–90 g/m2(20–24 lb)250 sheets (per tray)Face up
Multipurpose feederPaper Transparencies Labels EnvelopesSupports all standard sizes listed in the "Paper size specifications" and "Envelope size specifications" tables on page 97.Supports any odd-size paper within the following dimensions (width x length): Minimum: 70 x 127 mm (2.75 x 5.0 in.)Maximum: 216 x 356 mm (8.5 x 14 in.)60–135 g/m2(16–36 lb)Card stock: 163 g/m2(90 lb)50 sheets30 transparencies30 label sheets9 envelopes30 card stock sheetsFace down
^1 For 20 lb paper, unless otherwise noted.Note: The printer can only duplex print A4 and letter size paper.

Paper sizes

Your printer supports a wide variety of paper sizes. See the “Paper size specifications” table on page 97 for details. Refer to page 99 for illustrations of proper paper orientation.

The printer determines the size paper loaded in the trays by the position of the rear paper guide. Since the printer can only recognize letter, A4, B5, executive and legal size paper, you must decide which paper sizes you want your trays to support. Then choose the appropriate setting from the Size Detection menu item. You can still load the paper sizes you don't select in the multipurpose feeder.

The following tables list the paper and envelope sizes your printer supports.

Paper size specifications

Size DimensionsPrint speed (ppm B&W/ Color) ^1
B5 182 x 257 mm 16/3
A4 210 x 297 mm 16/3
Executive 7.25 x 10.5 in. 16/3
Letter 8.5 x 11 in. 16/3
Legal 8.5 x 14 in. 8/1.6
Letter/A4 transparency 8.5 x 11 in. /210 x 297 mm 8/1.8
Universal ^2 216 x 356 mm(8.5 x 14 in.)16/3
^1 Does not include 1200 x 1200 dpi print mode. When using 1200 x 1200 dpi print mode, print time is approximately doubled. ^2 Select this value when you're feeding a non-standard size sheet from the multipurpose feeder. The printer formats the page for 8.5 x 14 in. (216 x 356 mm). Set the margins for the actual page size from your software application.

Envelope size specifications

Size Dimensions (h/w) Print speed (ppm)
DL Envelope110 x 220 mm8/1.5
C5 Envelope162 x 229 mm8/1.5
B5 Envelope176 x 250 mm8/1.5
7 3/4 Envelope3.876 x 7.5 in. 8/1.5
9 Envelope3.875 x 8.875 in.8/1.5
10 Envelope 4.125 x 9.5 in.8/1.5
Other Envelope ^1 8.5 x 14 in.8/1.5
^1 Select this value when you're using a non-standard size envelope. The printer formats the envelope for the maximum size (8.5 x 14 in.). Set the margins for the actual envelope size from your software application.

Media guidelines

Use recommended media (paper, transparencies, envelopes, and labels) for your printer to avoid printing problems. For detailed information about media characteristics, refer to the Card Stock & Label Guide available on the CD provided with your printer. Brief guidelines for choosing paper and other media follow.

Paper

Note: The use of low quality paper may result in unsatisfactory performance and may degrade print quality.

Note: If you use 16 lb paper, it must be placed only in tray 1 or the multipurpose feeder. Do not place 16 lb paper in tray 2 or 3. Do not use 16 lb paper with the duplex unit.

When printing photographic quality images, use a high quality laser printer paper. We highly recommend the following papers for optimum results:

  • Hammermill Laser Print 90g / m^2 (24 lb)
    • Xerox Image Series LX Paper

For printing text and typical business graphics, you may find 75 g/m ^2 (20 lb) paper designed for use with laser printers or photocopiers produces acceptable print quality. Always try a sample of any paper before buying large quantities.

Before loading paper, note the recommended print side identified on the paper package. Load paper with the recommended print side face up in the paper trays and face down in the multi-purpose feeder. Refer to the Setup Guide for complete paper loading instructions.

The following papers are not recommended for use with your printer:

• Paper with a large cotton content
- Paper with a rough or heavily textured surface
• Coated papers, such as erasable bond
- Preprinted papers manufactured with chemicals that may contaminate the printer
• Paper designed for inkjets
- Multiple-part forms
- Synthetic papers
- Thermal papers
• Recycled paper having a weight less than 20 lb (75 g/m ^2 )

Letterhead

LEXMARK Optra C710 - Letterhead - 1

natural_image Technical line drawing of a mechanical component with an inset showing a close-up view of a rectangular housing (no text or symbols)

Stack height indicator

Refer to the illustrations at the left to orient A4 or letter size preprinted paper in the paper trays or the multipurpose feeder.

Do not exceed the maximum stack height indicated on the inside of the paper tray.

Preprinted papers such as letterhead must be able to withstand temperatures up to 195°C (383°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner or the silicone in the fuser. Inks that are oxidation-set or oil-based should meet these requirements. Latex inks may melt.

If you're loading preprinted letterhead in the trays, place the top of the page at the front of the tray with the letterhead up. If you are loading preprinted letterhead in the multipurpose feeder, place the top of the page toward the printer with the letterhead down.

LEXMARK Optra C710 - Letterhead - 2

natural_image Line drawing of a printer with paper feed and paper holder (no text or symbols)

Transparencies

For best results, use the following Lexmark transparencies with your printer:

Recommended transparencies

Part number Size
12A5150 Letter
12A5151 A4

These transparencies are designed to provide optimal print quality when used with your printer. Using other transparencies designed for laser printers may yield unpredictable results and possibly cause damage to your printer.

Transparencies must be able to withstand temperatures of 180^ C ( 365^ F) without melting, discoloring, offsetting, or releasing hazardous emissions.

To order transparencies in the U.S., call 1-800-438-2468. In other countries, see the table on page 114 for a listing of phone numbers.

Changing the Paper Type

Always set the Paper Type to Transparency when printing transparencies. The printer will adjust the fuser temperature and engine speed to ensure the best possible print quality. When you print transparencies, you will experience a slight delay before printing starts as the printer warms the fuser to the higher temperature. Black and white transparencies print at approximately 8 ppm and color transparencies print at approximately 1.8 ppm.

LEXMARK Optra C710 - Changing the Paper Type - 1

Loading transparencies

Before loading transparencies, fan the stack to prevent sheets from sticking together. To prevent print quality problems, avoid getting fingerprints on the transparencies.

Load transparencies only in the multipurpose feeder or tray 1.

Envelopes

LEXMARK Optra C710 - Envelopes - 1

You can load up to 9 envelopes in the multipurpose feeder. Load envelopes with the flap side up with the return address positioned to enter the printer last. Do not load stamped envelopes. Refer to the Setup Guide for additional loading instructions.

To ensure the best print quality, set Paper Type to Envelope and select the correct envelope size before sending the job to print.

When printing on envelopes:

  • Try a sample of any envelopes you are considering using with the printer before buying large quantities.
  • Use envelopes made from 90 to 105g / m^2 (24 to 28 lb) bond paper. For best performance and fewer paper jams, do not use envelopes that:

  • Have excessive curl

  • Are stuck together
  • Are damaged in any way
  • Contain windows, holes, perforations, cutouts, or embossing
  • Use metal clasps or string ties
  • Have postage stamps attached
  • Have any exposed adhesive when the flap is in the sealed or closed position

- Use envelopes that can withstand temperatures of 195^ (383°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.

- Adjust the left paper guide to fit the envelope width.

Labels

Acceptable labels
LEXMARK Optra C710 - Labels - 1

natural_image Blank grid layout with no text, numbers, or symbols

Unacceptable labels
LEXMARK Optra C710 - Labels - 2

natural_image Grid of empty rectangular boxes arranged in 4 rows and 5 columns (no text or symbols)

If you need to print labels, use paper labels designed for laser printers. Use only label sheets that have no gaps between the labels, as shown at left. Try a sample of any labels before purchasing a large quantity.

Labels must be able to withstand temperatures of 195^ C ( 383^ F) without melting, discoloring, offsetting, or releasing hazardous emissions. Labels must also withstand 25 psi of pressure. For detailed information on label printing, characteristics, and design, refer to the Card Stock & Label Guide on the printer CD.

Only feed labels from the multipurpose feeder. Do not load labels in the trays. Refer to the Setup Guide for loading instructions.

When printing on labels:

  • Use only paper labels. Do not use vinyl labels.
  • Do not print a large number of labels consecutively.
  • Do not use labels that have adhesive exposed on the sheets.
  • Do not use labels that have coating or sizing applied to make the labels liquid-resistant.
  • From the operator panel or from MarkVision, set the Paper Type to Labels.

Card stock

Note: Load card stock in the multipurpose feeder only. Do not load more than 30 sheets of card stock into the multipurpose feeder. Loading more than 30 sheets of card stock or using the wrong paper source may cause paper jams or a failure to feed.

You can load a small quantity of heavier paper in the multipurpose feeder. The properties of the card stock you choose—such as the orientation of the paper fibers, moisture content, thickness, and texture—can affect the print quality. For for optimum results, we recommend using:

• Springhill Index Plus 90 lb card stock

For more information on card stock your printer supports, refer to the Card Stock & Label Guide on the printer CD.

Always set the Paper Type to Card Stock when printing on heavier paper. The printer then adjusts the fuser temperature and engine speed to ensure the best print quality.

Storing media

Proper storage of media helps ensure trouble-free printing. For best results:

  • Store media in an environment where the temperature is approximately 21^ (70°F) and the relative humidity is 40%.
  • Store cartons of paper on a pallet or shelf, rather than directly on the floor.
  • If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl.
  • Do not place anything on top of paper packages.

Avoiding paper jams

If you follow the “Media guidelines” on page 98, you’re well on your way to trouble-free printing. If you do experience a paper jam, see page 168 for instructions on clearing the jam.

Here are a few reminders to avoid paper jams:

  • Ensure paper guides in trays are properly positioned for the size paper you have loaded.
  • Load only standard-size paper in the trays.
  • To load paper in a tray while a job is printing, press the operator panel Stop button and wait for the printer motors to idle. Remove tray from printer. Load paper and reinstall tray. Press Go to continue printing.
  • Use only recommended media. See page 98 for more information.
  • Do not load wrinkled, creased, or damp paper.
  • Flex and straighten paper before loading.
  • Do not overload paper trays. Make sure paper stack does not exceed maximum height indicator located inside the paper tray. Do not exceed the maximum recommended media amounts for media placed in the multipurpose feeder.
  • The multipurpose feeder does not have size sensing. Select the correct source and paper size from the operator

panel, MarkVision, or printer driver before sending multi-purpose jobs to print.

- If you are printing a job using manual feed, send the job to the printer and then wait for the Load Manual message to appear on the display. Place media in the multipurpose feeder and press Go.

- Print transparencies only after printer has fully warmed.

Loading paper in the trays

The procedures for loading paper in all the trays (the standard 250-sheet tray and the optional 250-sheet trays) are the same. Refer to the Setup Guide for detailed instructions.

The printer lets you know when you need to load paper in the trays. If a tray has less than 50 sheets of paper, the

Supplies status message appears on the display. Press Menu> or <Menu to open Supplies Menu. Scroll through the list of supplies that need attention. The menu indicates whether a tray is missing, low, or empty.

When you change the paper in the tray, make sure the paper guides are in the correct positions. The position of the rear paper guide informs the printer of the size paper loaded in the tray. Feeding paper when the rear paper guide is not in the correct position may result in misfeeds or paper jams.

If you load a different type of media, change the Paper Type setting in the Paper Menu. Selecting the correct paper type guarantees optimal print quality for that media. See “Media guidelines” on page 98 for information about the changes the printer makes for specific media. For more information about changing the Paper Type setting, see page 22 or refer to the Setup Guide.

The paper size and the paper type also must be set correctly for tray linking to work as expected. See page 109 for more information about tray linking.

Note: Do not place paper into the duplex unit tray.

Note: If you load transparencies in tray 1 or the multipurpose feeder, make sure you change the Paper Type setting to transparencies for that location.

LEXMARK Optra C710 - Loading paper in the trays - 1

natural_image

Diagram of a printer's internal structure with a blue arrow indicating a loading or movement (no text or symbols present)

Note: If you are loading A4 or letter size paper, the tray may already be set up for the appropriate paper size.

If you attached an optional drawer unit, the instructions are the same for loading paper in those trays. However, load only paper in those trays.

To load the tray:

1 Pull the paper tray completely out of the printer.
2 Set the paper tray on a flat surface.

3 Squeeze the snap lock on the end of the rear paper guide.
4 Lift the rear paper guide from the tray.
5 Align the rear paper guide with the position for the paper size you are loading.

LEXMARK Optra C710 - Loading paper in the trays - 2

natural_image Diagram showing three views of a mechanical component with directional arrows indicating motion (no text or symbols present)

LEXMARK Optra C710 - Loading paper in the trays - 3

natural_image Illustration of a hand holding a purple curved object, possibly a rolled-up sheet or paper (no text or symbols)

The position of the rear paper guide tells the printer the size of the paper in the tray. If the rear paper guide is in the wrong position, you may experience paper feeding problems or incorrect formatting of pages.

6 Set the rear paper guide into the holes on the side and bottom of the paper tray.

7 Squeeze the snap lock on the end of the side paper guide.

8 Lift the side paper guide from the paper tray.

9 Align the side paper guide with the position for the paper size you are loading.

10 Set the side paper guide into the holes on the side and bottom of the paper tray.

11 Before loading the paper, flex the sheets back and forth to loosen them, and then fan them. Straighten the edges on a level surface.

LEXMARK Optra C710 - Loading paper in the trays - 4

text_image Maximum stack height Short edge

12 Load the paper with the recommended print side face up.

Do not exceed the maximum stack height indicated on the label inside the paper tray.

Place the short edge of the paper at the front of the tray.

If you're loading preprinted letterhead, place the top of the page at the front of the tray with the letterhead up.

LEXMARK Optra C710 - Loading paper in the trays - 5

natural_image Diagram of a printer being inserted into a slot, showing the printer's internal structure and an arrow indicating direction (no text or symbols present)

13 Slide the paper tray into the printer.

Tray linking

If you want to increase your printer's paper capacity, you can add an optional drawer unit with two 250-sheet paper trays to your printer. If you load the same paper size and paper type in more than one tray, the printer automatically links the trays when one tray is empty, and feeds paper from the other tray. By linking the trays and multipurpose feeder, you can effectively create a single paper source that holds up to 800 sheets.

To initiate tray linking:

1 Load paper of the same size and type in all the trays you want to link.
2 Make sure the rear paper guide is set to the proper position for the paper size you have loaded.

The position of the rear paper guide informs the printer of the paper size loaded in the tray.

If you want to link the multipurpose feeder to a tray, select the appropriate MP Feeder Size setting from the Paper Size Menu.

3 Select the same Paper Type setting for all sources.

See page 22 or refer to the Setup Guide for more information about changing the Paper Type setting.

To disable tray linking, change the Paper Type setting for one or more of the trays to a Custom Type setting. See page 22 for more information.

Using the multipurpose feeder

The multipurpose feeder holds 50 sheets of paper, 30 transparencies, 30 sheets of labels, 9 envelopes or 30 card stock sheets. Refer to the Setup Guide for instructions on loading media in the multipurpose feeder.

If you want to use the multipurpose feeder like you use other trays, ensure the MP menu item in the Paper Menu is set to Cassette.

Note: Do not close the multi-purpose feeder while paper or envelopes are in the feeder.

You can also use the multipurpose feeder to manually feed a single sheet or envelope.

To load paper in the multipurpose feeder:

1 Pull the front of the multipurpose feeder down.

LEXMARK Optra C710 - Using the multipurpose feeder - 1

natural_image Line drawing of a hand inserting a purple plastic bag into a printer (no text or symbols)

LEXMARK Optra C710 - Using the multipurpose feeder - 2

natural_image Illustration of a hand holding a curved purple object, possibly a rolled or folded material (no text or symbols)

2 Before loading the media, flex the sheets back and forth to loosen them, and then fan them. Straighten the edges on a level surface.

LEXMARK Optra C710 - Using the multipurpose feeder - 3

natural_image Line drawing of a printer with a purple cover and control panel (no text or symbols)

Note: Paper removed for clarity.
LEXMARK Optra C710 - Using the multipurpose feeder - 4

text_image Paper guide

Printing from the multipurpose feeder

3 Load the media face down and slide the paper guide to the right until it touches the media.

If you are loading preprinted letterhead, place the top of the page toward the printer face down.

4 Set the paper type for the type media you are using.

You can set the paper type through the paper menu on the operator panel or your printer driver. For more information on paper type values, see "PAPER TYPE" on page 22.

Since the multipurpose feeder does not have auto size sensing, you must set the correct paper size and type. Use the printer operator panel or MarkVision to set the paper size and paper type before you send a job to print.

7

Replacing supplies

Your printer has been designed to let you replace supply items without the need of a service technician. Periodically you'll need to install new print cartridges and other items to keep your printer operating properly. You may want to keep extra replacement supplies so you can operate your printer without interruption.

Ordering supplies

LEXMARK Optra C710 - Ordering supplies - 1

text_image Print cartridge Coating roll Transfer belt Fuser unit

The following list identifies the items and part numbers you will need:

Routine maintenance supplies

Part numberSupply item Approx. yield
10E0043 Blackprint cartridge(includes coating roll)10,000 pages each(5% toner coverage)(15,000 pages maximum yield)
10E0040 Cyanprint cartridge
10E0041 Magentaprint cartridge
10E0042 Yellowprint cartridge
10E0044 Coating roll15,000 continuouspages
10E0045 Transfer kit contains:transfer belt and transfer roller100,000 images
10E0049 Fuser kit (low voltage) 100,000 pages
10E0059 Fuser kit (high voltage) 100,000 pages
Note: Each fuser kit contains a fuser unit and an air filter.

Other supplies

Part number Supplyitem
12A5150 Transparencies ^1 (letter size)
12A5151 Transparencies ^1 (A4 size)
^1 See page 100 for more information about transparencies.

If you need more information about the supplies available to you from Lexmark, you can visit Lexmark on the World Wide Web at www.Lexmark.com. At www.Lexmark.com, you can also get the latest information on the location and telephone numbers for Authorized Supplies Dealers in your area.

If you're in the U.S., you can call 1-800-438-2468 to order supplies from Lexmark Direct or to request information about Lexmark Authorized Supplies Dealers in your area. The following table lists appropriate phone numbers for other countries. In countries not listed, contact a representative at the place where you bought your printer.

Contacts for supplies information

Region Country Phone number
North America Canadaa 888 453 9226
U.S. 800 438 2468
Latin America Headquarters305 447 2200
Argentina 54 1 319 8900
Brazil 55 11 820 5733
Mexico 52 5 254 2435
Asia / PacificAustralia 1300 362 192
Hong Kong852 825 6168
Japan81 3 3523 7077
Singapore65 227 3488
Taiwan886 2 713 1000
RegionCountryPhone number
Europe Austria 43 1 797 32 0
Belgium 32 2 716 74 11
Denmark 45 45 82 55 11
Finland 358 0 452 34 00
France 33 1 46 67 40 00
Germany 49 6074 488 0
Italy 39 2 28 103 1
Netherlands 31 20 56 32 800
Norway 47 22 76 35 00
Spain 34 1 436 0048
Sweden 46 8 705 79 00
Switzerland 41 1 722 88 11
United Kingdom 44 1628 481 500

Storing supplies

Choose a cool, clean storage area for your printer supplies. Store print cartridges and other supplies in their original packaging until you are ready to install them.

Do not expose printer supplies to:

  • Direct sunlight
    • Temperatures above 35^ C ( 95^ F)
    • High humidity (above 80%)
  • Salty air
  • Corrosive gases
  • Heavy dust

When to replace supplies

LEXMARK Optra C710 - When to replace supplies - 1

text_image Printing SUPPLIES 1 Menu 2 Select 3 Return 4 Go 5 Stop 6

Your printer displays Supplies on the second line of the operator panel display when there are any supplies that need attention. Press Menu> or

to open the Supplies Menu and quickly determine whether you need to load paper, replace a print cartridge, or replace other supply items.

The average yield of a supply is the average number of pages or images you can print before you need to replace the supply. This average yield is determined using A4 or letter size paper with a 5% toner coverage. The actual yield will vary depending on factors such as the printer settings you choose, the toner coverage on each printed page, and the size of the paper you use.

The paper size affects the printer's page count calculations. The printer counts an A4 or letter size sheet as one page and a legal size sheet as 1.2 pages. Therefore, if you print all your jobs on legal paper, the yield for a particular supply may appear to be lower than the yield claimed for that supply. The number of images on a page will also affect the average yield page count.

The following sections provide details about when you need to replace each supply.

Warning! Do not touch the cartridge by the photoconductor or shutter assembly.

LEXMARK Optra C710 - Print cartridges - 1

text_image Handle Photoconductor and shutter

The photoconductor is the green cylindrical drum in the print cartridge under the shutter. Together, the photoconductor and the toner create the print cartridge.

The approximate yield of each print cartridge is 10,000 pages. This average yield is determined using A4 or letter size paper with a 5% toner coverage. The actual yield depends on the density of print on each page. The maximum yield of each print cartridge is 15,000 pages. At this point, the cartridge must be replaced.

When the printer detects the toner supply in a particular cartridge is getting low, it displays88 Color Low. If you do not already have a replacement print cartridge available, order one at this time. For more information on ordering print cartridges or the print cartridge, see "Ordering supplies" on page 113.

Press Go to clear the attendance message. The Supplies status message appears on the second line of the operator panel to remind you there are supplies that need attention. Open the Supplies Menu to see which print cartridge is low.

The printer also continues to display the 88 Color Low message each time you turn the printer on and each time you open and close the fuser cover, until you replace the print cartridge or until it's empty.

Whether or not the printer stops printing when a toner low condition occurs is based on the Toner Alarm setting under the Setup Menu. If Toner Alarm is set to single or continuous, the printer will stop printing. If Toner Alarm is set to Off, the printer will display the 88 Color Low and continue to print.

When the life of the print cartridge has expired, the printer displays Color Cartridge Empty. You must replace the print cartridge.

If you notice a reduction in print quality before the 88 ColorLow message appears, you may want to replace the cartridge before the 88 ColorLow message is displayed. See "Identifying other problems" on page 161 for informa-

Warning! If you are installing the black print cartridge, make sure you install the coating roll when you replace the print cartridge.

tion about printing problems that may indicate it's time to replace the print cartridge.

When you need to install a new print cartridge, see "Replacing print cartridges" on page 121 or the installation instructions that come with the new cartridge.

Coating roll

LEXMARK Optra C710 - Coating roll - 1

natural_image Technical line drawing of a mechanical component with helical grooves and mounting bracket (no text or symbols)

The coating roll lubricates the fuser with oil. It is located inside the fuser under the printer's fuser cover. You will receive a new coating roll each time you order the black print cartridge.

To avoid damage to the fuser, replace the coating roll each time you replace the black print cartridge. See "Replacing the coating roll" on page 126 for more information on how to replace the coating roll.

With certain types of printing, you may experience print quality problems that indicate you need to replace the coating roll before its scheduled time. You can order a coating roll separate from the black print cartridge. For more information on ordering supplies, see “Ordering supplies” on page 113.

Paper jams in the fuser, toner specks on the front of the page or ghost images are indicators you need to replace the coating roll before its scheduled time.

See page 113 for information about ordering a coating roll.

Recycling used supplies

LEXMARK Optra C710 - Recycling used supplies - 1

text_image OPERATION RESOURCE...

Note: Lexmark does not recommend refilling used print cartridges or purchasing refilled cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do. The printer warranty does not cover damage caused by using refilled cartridges.

Lexmark's Operation ReSource ^SM program lets you participate in a worldwide recycling effort at no cost to you.

Simply package your used print cartridges, fuser, or transfer belt in the shipping box used for the replacement supply. Follow the instructions on the outside of the box to send the used supply back to Lexmark.

If a prepaid shipping label is not available for your country, contact the place where you bought your printer for additional recycling information.

Conserving supplies

There are several steps you can take to extend the life of your printer supplies and reduce overall printing costs. You can reduce the amount of toner you use for each print job by printing drafts of color documents in 2-Color Draft mode or black and white.

2-Color Draft

When you select 2-Color Draft, the printer only uses the black and cyan colors to print your document. This can reduce the color toner applied to each page when you are printing multi-color drafts. This setting can significantly cut the cost of printing color drafts and increase print speed.

Black and White

If you're printing drafts of a color document, or you're printing a color document that you want to photocopy, set Color Correction to Black and White. Your document prints in shades of gray suitable for reviewing or photo-

copying on a monochrome copier. This saves the toner in the magenta, cyan, and yellow print cartridges.

Replacing supply items

Printing

SUPPLIES

1 Menu 2
LEXMARK Optra C710 - SUPPLIES - 1

Select 3
LEXMARK Optra C710 - SUPPLIES - 2

Return 4
LEXMARK Optra C710 - SUPPLIES - 3

LEXMARK Optra C710 - SUPPLIES - 4

LEXMARK Optra C710 - SUPPLIES - 5
Go 5

LEXMARK Optra C710 - SUPPLIES - 6
Stop 6

The printer calculates and stores information on the number of images that have been printed. When a count for a supply nears the end of the supplies life, the Supplies status message appears on the second line of the display to remind you there are supplies that need attention. Open the Supplies Menu to view the supplies that need to be replaced. Replacement of these parts ensures peak printer performance and prevents print quality and paper feed problems resulting from worn parts.

The printer counter keeps track of your print cartridges, coating roll, fuser and transfer belt life. It posts an end of life warning or an exhausted message on the operator panel. These messages appear before the life of the item is exhausted so you can obtain and replace them. If you do not have the appropriate supply item on hand, order one at this time.

You can press Go to clear the attendance message. The Supplies status message appears on the second line of the display to remind you there are supplies that need attention. You can press Menu> or

to open the Supplies Menu and quickly determine the supply items that need to be replaced.

The printer continues to display the Supplies status message each time you turn the printer on and each time you open and close the cover, until you replace the required supply items.

After the Supplies status message appears, the printer continues to monitor the required supply items until the supply is exhausted. The printer will display item exhausted or item empty.

Warning! If you are installing the black print cartridge, make sure you install the coating roll when you replace the print cartridge.

To prevent damage to your printer or its components, some supply items will not permit the printer to operate when the item is exhausted. When this occurs, you must install the appropriate new supplies before you can continue printing.

Replacing print cartridges

LEXMARK Optra C710 - Replacing print cartridges - 1

text_image UTILITIES MENU CHANGE TONER 1 Menu 2 Select 3 Return 4 Go 5 Stop 6

Your printer monitors the toner level and life of your print cartridges. When the toner in your print cartridge is getting low, the printer will display 88 Color Low on the printer display under the Supplies Menu. This message indicates it is time for you to replace one or more specified print cartridges.

To replace one or more cartridges:

1 Press and release Menu> or

2 Press Select.
3 Press and release Menu> or <Menu until you see the CHANGE TONER on the second line of the operator panel.
4 Press Select.

LEXMARK Optra C710 - Replacing print cartridges - 2

Warning! Do not open the cartridge cover when the carousel is rotating.
LEXMARK Optra C710 - Replacing print cartridges - 3

text_image

Cartridge cover release button

5 Press Menu> or <Menu until the color you need to change appears on the second line.
6 Press Select to have the printer rotate the carousel and place the requested cartridge in position for replacement.
7 Remove any paper in the output bin.

8 Press the cartridge cover release button.

9 Open the cartridge cover.

LEXMARK Optra C710 - Replacing print cartridges - 4

natural_image

Illustration of a hand using a purple tool to press or install a mechanical component, with no visible text or symbols.

Warning! Do not handle the cartridge by the photoconductor or shutter assembly.
LEXMARK Optra C710 - Replacing print cartridges - 5

natural_image Technical line drawing of a mechanical component with a magnified inset showing a hand holding a cylindrical part (no text or symbols)

Shutter and photoconductor

LEXMARK Optra C710 - Replacing print cartridges - 6

natural_image Technical diagram of a mechanical device with no visible text or symbols, featuring a circled area and directional arrows (no text or labels)

10 Lift the print cartridge from the carousel.

11 Remove the appropriate print cartridge from the packing material.

Do not touch the glossy green surface under the shutter, it is the photoconductor and may become damaged.

Do not expose the photoconductor to light for more than 10 minutes. If you need more time to install the print cartridges, cover the photoconductor to protect it from direct light.

12 Remove the orange tabs and any packing material or tape from the print cartridge.

There are two orange tabs, one on each side of the print cartridge.

Pull the orange tabs away from the print cartridge to remove them.

LEXMARK Optra C710 - Replacing print cartridges - 7

natural_image Diagram of a mechanical device with bidirectional blue arrows indicating rotational motion (no text or symbols)

Note: Each cartridge is keyed to fit a specific location on the carousel. If the cartridge does not fit, ensure the cartridge is being placed in the correct location.

LEXMARK Optra C710 - Replacing print cartridges - 8

text_image Print cartridge handle

13 Gently shake the print cartridge to distribute the toner evenly.

14 Place a new print cartridge onto the carousel.

Your print cartridge has a shutter to protect the photoconductor. Do not move the shutter or touch the photoconductor (glossy green surface under shutter), it may become scratched or damaged.

The cartridge is installed with the shutter up and towards the front of the printer.

The edge of the cartridge toward the rear of the printer must be angled downward for the cartridge to align with the carousel.

Do not leave the cartridge cover open longer than necessary. If you expose the photoconductor to light for more than 10 minutes it may become damaged.

Cover the cartridge if it will be exposed to light for more than 10 minutes.

Note: The cover must be closed for the carousel to rotate to the next position. If you have a duplex unit installed you must close both the duplex unit and cartridge covers for the carousel to rotate.

LEXMARK Optra C710 - Replacing print cartridges - 9

natural_image Diagram of a mechanical component with a blue arrow indicating direction, no text or symbols present

15 Make sure the cartridge is lying flush on the carousel.
16 Make sure the print cartridge handle is lying flat on the cartridge.

17 Close the cartridge cover.

18 Repeat steps 8 through 17 to install additional cartridges.

Replacing the coating roll

When you order a black print cartridge you will receive a coating roll with the black print cartridge. For best print quality, make sure you replace the coating roll when you replace your black print cartridge.

If you repeatedly print the same images, have paper jams in the fuser, see toner specks on the front of your page or ghost images, these are indicators you need to replace the coating roll before its scheduled time. You can order a coating roll separately from the black print cartridge. For more information on ordering a separate coating roll see "Ordering supplies" on page 113.

To replace the coating roll:

Caution! The fuser may be hot. Allow the fuser to cool before touching.

LEXMARK Optra C710 - Replacing the coating roll - 1

natural_image Pure geometric lines forming a V-shape with a small circular symbol in the corner (no text or labels)

1 Make sure the printer is turned off (O).

2 Make sure the power cord from the outlet to the printer or optional device is unplugged.

Note: If the duplex unit is installed, lift the duplex top cover first.

LEXMARK Optra C710 - Replacing the coating roll - 2

text_image Fuser cover release button

3 Press the fuser cover release button and lift the fuser cover.

LEXMARK Optra C710 - Replacing the coating roll - 3

text_image Fuser door

4 Lift the fuser door.

LEXMARK Optra C710 - Replacing the coating roll - 4

natural_image Diagram of a printer's internal structure showing two blue arrows indicating assembly or operation (no text or symbols present)

Caution! The coating roll and packing material may contain excess oil that could soil clothing.
LEXMARK Optra C710 - Replacing the coating roll - 5

text_image Coating roll

5 Lift coating roll from fuser.

Use the handle to lift the coating roll out of the fuser.

6 Remove the new coating roll from its package.
7 Remove the orange tape and other packing material from the coating roll.

Make sure all of the plastic wrapping is removed from the coating roll.

LEXMARK Optra C710 - Lift coating roll from fuser. - 1

natural_image Mechanical assembly diagram showing a hand operating a component with arrows indicating process steps (no text or symbols present)

8 Align the bar on the side of the coating roll with the slots in the fuser.

9 Lower the coating roll into the fuser.

10 Close the fuser door.

LEXMARK Optra C710 - Lift coating roll from fuser. - 2

natural_image Line drawing of a printer internal structure with a blue arrow indicating airflow direction (no text or symbols)

LEXMARK Optra C710 - Lift coating roll from fuser. - 3

natural_image Line drawing of a printer with a paper feed being inserted, showing internal structure and no text or symbols

11 Close the fuser cover.
12 Plug the power cord into a properly grounded electrical outlet.
13 Place the printer power switch to on (I).

Replacing the fuser kit

Your printer monitors the life of your fuser. When the fuser in your printer is nearing the end of its life, the printer will display 87 Fuser Exhausted on the printer display. This message indicates it is time for you to replace the fuser kit. The fuser kit consists of the fuser unit, and an air filter.

Caution! The fuser may be hot. Allow the fuser to cool before touching.

LEXMARK Optra C710 - Replacing the fuser kit - 1

text_image Release button Power switch

To remove the fuser:

1 Place the printer power switch to off (O).
2 Unplug the printer or optional device power cord from the outlet.
3 Press the fuser cover release button.
4 Lift the fuser cover.

LEXMARK Optra C710 - To remove the fuser: - 1

text_image Thumbscrews

5 Loosen the green thumbscrews on each side of the fuser.
6 Lift the fuser from the printer.

To lift the fuser, use the green lifting handles.

7 Set the fuser aside.

You will need to remove the coating roll from the old fuser and transfer it to the new fuser. This is done during step 6 on page 135 after you install the new fuser.

Caution! The fuser area may be hot. Allow the fuser area to cool before touching.

LEXMARK Optra C710 - To remove the fuser: - 2

text_image Filter

LEXMARK Optra C710 - To remove the fuser: - 3

natural_image Diagram of a hand inserting a component into a device housing (no text or symbols visible)

LEXMARK Optra C710 - To remove the fuser: - 4

natural_image Line drawing of a hand inserting a component into a computer drawer (no text or symbols)

To replace the air filter:

1 Pull the filter assembly from the mount.

2 Align the new filter assembly with the filter mount as shown.

3 Push the filter assembly into the filter mount until it snaps into place.

LEXMARK Optra C710 - To replace the air filter: - 1

text_image Printer fuser connector

To install the fuser:

1 Align the connector on the bottom of the fuser with the printer fuser connector.
2 Press the fuser onto the printer fuser connector.
3 Tighten the green thumbscrews on both sides of the fuser.

LEXMARK Optra C710 - To install the fuser: - 1

text_image Fuser door

4 Lift the fuser door.

LEXMARK Optra C710 - To install the fuser: - 2

natural_image Technical diagram showing mechanical assembly with directional arrows indicating motion (no text or symbols)

5 Remove the orange tabs and any packing material from inside the fuser.
a Rotate the tabs toward each other as shown.
b Pull the tabs up to remove them from the fuser.
6 Open the fuser door on the old fuser.
7 Remove the coating roll from the old fuser.

LEXMARK Optra C710 - To install the fuser: - 3

text_image Bar Slots

8 Align the bar on the side of the coating roll with the slots in the fuser.
9 Lower the coating roll into the fuser.

LEXMARK Optra C710 - To install the fuser: - 4

natural_image Line drawing of a printer internal structure with a blue arrow indicating the component (no text or symbols present)

10 Close the fuser door.

LEXMARK Optra C710 - To install the fuser: - 5

natural_image Line drawing of a printer with a paper lid being inserted, showing internal structure and no text or symbols.

Note: When a new fuser is installed, you must reset the fuser counter to zero.

Configuration Menu Reset Fuser Count

1 Menu 2
LEXMARK Optra C710 - Configuration Menu Reset Fuser Count - 1

Select 3
LEXMARK Optra C710 - Configuration Menu Reset Fuser Count - 2

Return 4
LEXMARK Optra C710 - Configuration Menu Reset Fuser Count - 3

LEXMARK Optra C710 - Configuration Menu Reset Fuser Count - 4

LEXMARK Optra C710 - Configuration Menu Reset Fuser Count - 5
Go 5

LEXMARK Optra C710 - Configuration Menu Reset Fuser Count - 6
Stop 6

11 Close the fuser cover.

12 Reset the fuser counter to zero.

a Make sure the printer power switch is off (O) and the printer is plugged into a properly grounded outlet.
b Press and hold the Select and Return buttons on the operator panel.
c While holding the Select and Return buttons, place the printer power switch to on (I).

The Configuration Menu is displayed on the operator panel.

d Press Menu> or <Menu until Reset Fuser Count appears on the second line of the operator panel.
e Press Select to reset the fuser counter to zero.

Replacing the transfer kit

Your printer monitors the life of your transfer belt. When the transfer belt in your printer is nearing the end of its life, the printer displays 84 Transfer Belt Life Warning on the printer display under the supplies menu. This message indicates it is time for you to replace the transfer kit. The transfer kit consists of the transfer belt and transfer roller.

LEXMARK Optra C710 - Replacing the transfer kit - 1

text_image Release lever

To replace the transfer belt:

1 Place the printer power switch to off (O).
2 Unplug the printer or optional device power cord from the outlet.
3 Open the multipurpose feeder.
4 Lift the release lever on the printer's front cover.

LEXMARK Optra C710 - To replace the transfer belt: - 1

natural_image Technical line drawing of a printer or printer with a purple plastic component being inserted, showing no text or symbols.

5 Open the front cover.

Caution! The inside of the printer may be hot. Allow the printer to cool before touching any internal components.

LEXMARK Optra C710 - To replace the transfer belt: - 2

text_image Green tabs

LEXMARK Optra C710 - To replace the transfer belt: - 3

text_image Orange tabs Green tabs

6 Pull the transfer belt from the printer.

To remove the transfer belt, use the green tabs.

7 Remove the new transfer belt from its package.

8 Remove the orange tabs and any packing material or tape from the transfer belt.

Lift and pull the orange tab trom the top of the transfer belt.

Pull the two bottom orange tabs away from the transfer belt.

LEXMARK Optra C710 - To replace the transfer belt: - 4

natural_image Technical line drawing of a printer or printer with internal components and a purple component inserted (no text or symbols visible)

9 Align the bottom of the transfer belt with rails inside the printer.

To install the transfer belt, hold it by the green tabs.

10 Push the transfer belt into the printer until it is firmly seated.

LEXMARK Optra C710 - To replace the transfer belt: - 5

text_image Technical diagram illustrating a printer press operation with labeled arrows indicating process steps

To replace the transfer roller:

1 Squeeze the two green snap locks on each side of the transfer roller.

When you squeeze the two snap locks, the springs under the transfer roller will cause the transfer roller to raise up.

LEXMARK Optra C710 - To replace the transfer roller: - 1

natural_image Line drawing of a printer's internal structure with arrows indicating assembly or process (no text or symbols present)

2 Pull the transfer roller out of the front cover.

A slight amount of pressure must be used to remove the transfer roller from the front cover.

Make sure the springs remain in the front cover.

LEXMARK Optra C710 - Pull the transfer roller out of the front cover. - 1

natural_image Line drawing of a printer's internal structure with a hand operating it (no text or symbols present)

3 Align the holes on the bottom of the new transfer roller with the springs on the front cover.

LEXMARK Optra C710 - Align the holes on the bottom of the new transfer roller with the springs on the front cover. - 1

natural_image Line drawing of a printer's internal structure with two arrows indicating process steps (no text or symbols present)

4 Press the transfer roller into the front cover until all of the snap locks are secure.

Some minor alignment of the transfer roller and the front cover may be necessary while installing the transfer roller.

5 Close the front cover.

LEXMARK Optra C710 - Align the holes on the bottom of the new transfer roller with the springs on the front cover. - 2

natural_image Technical line drawing of a printer with an arrow indicating process direction (no text or symbols present)

LEXMARK Optra C710 - Align the holes on the bottom of the new transfer roller with the springs on the front cover. - 3

natural_image Line drawing of a printer with a purple cover being inserted into the base (no text or symbols)

6 Close the multipurpose feeder.
7 Plug the power cord into a properly grounded electrical outlet.
8 Place the printer power switch to on (I).

8

Solving printer problems

Printer problems

Some printer problems are very easy to solve. If your printer is not responding, first make sure:

  • The printer cable is securely attached to the printer and the host computer.
  • The power cord is plugged into the printer and a properly grounded electrical outlet.
  • The printer is turned on.
  • The electrical outlet is not turned off by any switch or breaker.
  • The printer's cartridge, fuser, and front covers are completely closed.
  • All printer options are properly installed.

Once you've checked each of these possibilities, turn the printer off and back on. This often fixes the problem.

If a message appears on the operator panel display, see page 147 for more information. If the message indicates the printer has a paper jam, turn to “Clearing printer paper jams” on page 168.

If you are having trouble determining the source of the problem, refer to the tables beginning on page 161. They identify some printing problems and offer suggestions for solving them.

Theory of operation

LEXMARK Optra C710 - Theory of operation - 1

text_image Carousel Print cartridge Second transfer roller Fuser First transfer point Second transfer point

Your laser printer is a very complex machine, but the general process that makes your image appear can be easily understood. By understanding how your printer operates, you can understand why problems occur and how to correct or prevent them. There are many components that make your printer work, however, the carousel, print cartridge, transfer belt, second transfer roller, and fuser will help you understand the basic process.

The information you send to your printer is changed into a laser-emitted signal. This signal is projected onto a mirror inside the print cartridge carousel. The image is then bounced off the mirror and onto the photoconductor (the green tube in your print cartridge). The photoconductor becomes electrically charged by the laser signal. The positively charged photoconductor pulls toner from the toner reservoir inside the print cartridge onto the photoconductor. As the carousel rotates, the photoconductor meets the transfer belt.

The transfer belt has a uniformly negative charge on it. When the transfer belt and photoconductor meet, the transfer belt pulls the electrically positive charged toner from the photoconductor onto the transfer belt. As the transfer belt rotates toward the front of the printer, the paper travels up the paper path to meet your image. The paper and toner image on the transfer belt meet at the second transfer roller located on the inside of the front cover. The second transfer roller has a stronger uniform negatively charged field than the transfer belt. The positively charged toner image on the transfer belt is pulled from the transfer belt into the paper by the second transfer roller.

The paper travels up the paper path to meet the fuser. The fuser uses heat and pressure to make toner adhere to the paper. The result of these components working together is the sharp laser image you want.

To get the best possible output, use the correct media thickness and type. The media recommended by Lexmark provides the best print quality.

Understanding printer messages

Your printer displays three types of messages: status messages, attendance messages, and service messages. Status messages provide information about the current state of the printer. They require no action on your part. Attendance messages alert you to printer problems that require your intervention. Service messages also alert you to problems that require intervention. However the printer will stop printing and the errors are non-recoverable. It may be possible to power the printer off and back on to temporarily recover from the service message error condition.

A table listing the status messages follows. See “Attendance messages” on page 150 for a listing of the attendance messages and what you need to do to respond to them. See “Service messages” on page 158 for a listing of the service messages and what you need to do to correct them.

Status messages

Status messages

Message Meaning
Ready The printer is ready to receive and process data.If the printer has an internal fax modem, the Ready/Fax icon is also displayed. For additional information regarding the fax icons, see page 15.
Power Saver When your printer is in power saver mode, the Power Saver message replaces the Ready message on the display. When Power Saveris displayed, your printer is ready to receive and process data. See page 38 for more information about Power Saver mode.When Power Saver is displayed, you can:Press Go to quick start the printer.P r Menu ororPower Saver message replaces the Ready message on the display. When Power Saveris displayed, your printer is ready to receive and process data. See page 38 for more information about Power Saver mode.When Power Saver is displayed, you can:Press Go to quick start the printer.P r Menu oror
Warming Engine The printer is warming the fuser to prepare for printing.
Performing Self Test The printer is running the normal series of start-up tests it performs after it is turned on.
Busy The printer is processing or printing data. (The light on the operator panel flashes while this message is displayed.) If a job name has been defined, the name replaces the Busy message on the display.To cancel the print job, pressMenu> or. When the Job Menu is displayed, press Select. Press Menu> ororor
Waiting The printer has receiveda page of data to print but is waiting for an End of Job or Form Feed command or for additional data.To print the contents of the print buffer, pressGo.To cancel the print job, pressMenu>oruntil the Job Menu is displayed. PressSelect. PressMenu>oruntil Cancel Job appears on the second line. PressSelect.
Not Ready The printer is not readyto receive or process data, because someone selectedStopwhen another message was displayed.PressGoto remove the printer from the Not Ready state.To cancel the print job, pressMenu>oruntil the Job Menu is displayed. PressSelect. PressMenu>oruntil Cancel Job appears on the second line. PressSelect.
Ready Hex Hex Trace diagnosticmode is active, and the printer is ready to receive data. UseHex Trace to isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. Control code strings are printed, not executed.To exit Hex Trace mode, turn the printer off or reset the printer. To reset the printer, pressMenu>or.When the Job Menu is displayed pressSelect. pressMenu>oruntil Reset Printer appears on the second line. PressSelect.
Locking Menus Someone has locked the menus. While the menus are locked, users cannot change the printer default settings from the operator panel. See “Locking the menus” on page 14 for more information.
Unlocking Menus Someone has unlocked the menus. Users can now change the printer default settings from the operator panel. See “Locking the menus” on page 14 for more information.
Disabled Menu Menus have been locked, or disabled. See page 14 for more information.
Enabled Menu Menus have been unlocked. See page 14 for more information.
Supplies At least one of the printer supplies needs attention. You may have a paper tray that is low on paper or a print cartridge that needs replacing. PressMenu>oropen the Supplies Menu. See page 17 for more information about the menu.
Activating Menu Changes This message is displayed when the printer is being reset. To activate some of the printer settings, the printer must restart. No buttons are active when this message is displayed.
Parallel The standard parallel interface is the active communication link.
Parallel xThe specified parallel interface is the active communication link.
Serial xThe specified serial interface is the active communication link.
Network xThe specified network interface is the active communication link.
LocalTalk xThe LocalTalk interface is the active communication link.
MessageMeaning
Infrared xThe infrared interface is the active communication link.
Fax The fax interface is the active communication link.
Cancelling Job The printer is processing a request to cancel the print job.
Resetting the Printer The printer is deleting any print jobs in progress and restoring all print settings to the user defaults.
Flushing Buffer The printer is flushing corrupted print data and discarding the current print job. No buttons are active when this message is displayed.
Queuing Jobs This message is displayed after an operator has exited the CONFIDENTIAL JOB or HELD JOBS operation and has marked one or more Print and Hold jobs for printing or selected the Print All Jobs option. No buttons are active when this message is displayed.
Deleting Jobs This message is displayed after an operator has exited the CONFIDENTIAL JOB or HELD JOBS operation and has marked one or more Print and Hold jobs for deletion or selected the Delete All Jobs option. No buttons are active when this message is displayed.This message may appear with the Queuing Jobs message if one or more Print and Hold jobs have been selected for printing and deletion.
Printing Menu Settings A list of user default settings and installed options is printing.To cancel the print job, pressMenu>orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsunl Cancel Job appears on the second line. PressSelect.
Printing Font List A list of available fonts for the selected printer language is printing.To cancel the print job, pressMenu>orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsunl Cancel Job appears on the second line. PressSelect.
Printing Directory List A list of all files stored in flash memory or on the hard disk is printing.To cancel the print job, pressMenu>orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororaunl Cancel Job appears on the second line. PressSelect.
Printing Job Accounting Stat An accumulated statistics report for the most recent print jobs is printing.To cancel the print job, pressMenu>ororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororonl Cancel Job appears on the second line. PressSelect.
Clearing Job Accounting Stat The printer is deleting all job statistics stored on the optional disk.
Restoring Factory DefaultsThe printer is restoring factory defaults. See page 33 for details about which printer settings are affected. No buttons are active when this message is displayed.
Formatting Flash The printer is formatting the flash memory. Do not turn the printer off while this message is displayed. No buttons are active when this message is displayed.
Programming FlashThe printer is storing resources in flash memory. Do not turn the printer off while this message is displayed.
Message Meaning
Defragmenting Flash The printeris performing the defragmentation operation on flash memory. This operation is used to reclaim flash memory space occupied by deleted resources. No buttons are active when this message is displayed. Do not turn the printer off while this message is displayed.
Formatting Disk The printer is formatting the hard disk. Do not turn the printer off while this message is displayed. No buttons are active when this message is displayed.
Programming Disk The printer is storing resources on the hard disk. Do not turn the printer off while this message is displayed.
Network Card Busy The network adapter is being reset. The Network x Setup menu is not available while this message is displayed.

Attendance messages

Attendance messages alert you to printer problems that require your intervention.

Attendance messages

Message Action
Close Door Close the printer's front cover, fuser cover, or cartridge cover.
Insert TrayxInsert the tray indicated (tray 1, 2, or 3).
Change mediaThe printer is requesting a different size or type media than what it detects is in the identified tray (tray 1, 2, 3, or the multipurpose feeder). The message displays either the custom media name defined using the MarkVision utility, the media size, or the media size and type it is looking for.To clear the message:If the correct paper type is loaded in the tray (but the Paper Type setting was not changed from the operator panel), pressGo to continue printing.PressSelectto ignore the request and print on the media already installed in the tray.Load media of the requested size and type in the tray indicated.Cancel the print job. PressMenu>or.The Job Menu is displayed. PressMenu>oruntil Cancel Job appears on the second line. PressSelect.
Load mediaThis attendance message indicates the type of media selected is not available in the source tray you want to print from or the paper type indicated by the Paper Menu does not match the type or size of the media you have requested to print on.This message will display either the custom media name defined using the MarkVision utility, the media size, or the media size and type it is looking for.To clear the message:If the correct paper type is loaded in the tray (but the Paper Type setting was not changed from the operator panel), pressGoto continue printing.PressSelectto ignore the request and print on the media already installed in the tray.Load media of the requested size and type in the tray indicated.Cancel the print job. PressMenu>orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsententance message occurs if you have entered a PIN (Personal Identification Number) to print or delete a Confidential Print Job and your PIN is not associated with any Confidential Print Job currently stored in the printer.PressGoto enter another PIN.PressReturnorStopto exit the PIN entry operation.
Tray xEmpty The printer is tryingto feed paper from a source it detects is empty (tray 1, 2, 3, or the multipurpose feeder). The message displays either the custom media name defined using the MarkVision utility, the media size, or the media size and type it is looking for.To clear the message:Load media of the requested size and type in the tray indicated.Cancel the print job. PressMenu>or.The Job Menu is displayed. PressMenu>ororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsententance sentence occurs if you have entered a PIN (Personal Identification Number) to print or delete a Confidential Print Job and your PIN is not associated with any Confidential Print Job currently stored in the printer.PressGoto enter another PIN.PressReturnorStopto exit the PIN entry operation.
Load Manual You have sent a request for a manual feed job to the printer, and the printer is ready for you to insert a single sheet or envelope into the multipurpose feeder. The message displays either the custom media name defined using the MarkVision utility, the media size, or the media size and type it is looking for.To clear the message:Load media of the requested size and type in the multipurpose feeder.PressSelectorGoto ignore the manual feed request and print on media already installed in one of the paper sources. If the printer finds a tray that has media of the correct size and type, it feeds media from that tray. If the printer cannot find a tray with the correct media size and type, it prints on whatever media is installed in the default paper source.Cancel the print job. PressMenu>orThe Job Menu is displayed. PressMenu>ororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsententance sentence occurs if you are entered a PIN (Personal Identification Number) to print or delete a Confidential Print Job and your PIN is not associated with any Confidential Print Job currently stored in the printer.PressGoto enter another PIN.PressReturnorStopto exit the PIN entry operation.
No Jobs Found. Retry? This attendance message occurs if you have entered a PIN (Personal Identification Number) to print or delete a Confidential Print Job and your PIN is not associated with any Confidential Print Job currently stored in the printer.PressGoto enter another PIN.PressReturnorStopto exit the PIN entry operation.
Print Jobs on Disk? Jobs that were spooled to the optional hard disk before the printer was last turned off have not yet printed.Press Go to print the jobs.Press Return or Stop to delete the jobs from the disk without printing them.
Delete All Jobs. Go/Stop? This message is displayed when you have selected all CONFIDENTIAL JOBS or HELD JOBS for deletion. This message warns the user this operation results in the deletion of all confidential or held print jobs.You must take one of the following actions:Press Return or Stop to cancel the delete operation.Press Go to validate the option and delete all confidential or held jobs.
Files Will be Lost. Go/Stop? You have changed the Job Buffer Size setting from the operator panel, and the printer must reformat the hard disk to activate the change. If you pressGo, all files currently stored on the disk will be deleted. PressReturn or Stop to cancel this operation.
Invalid Font Data The printer has detected an incompatibility between the font data and the firmware. You must download compatible font data to flash memory before the printer can return to the ready state.
Invalid Network x Code The code in the specified network adapter has not been programmed or is invalid.You must download valid code to the network adapter before the printer can return to the ready state.
30 Color Toner Missing The specified cartridge (Cyan, Magenta, Yellow, or Black) is not installed in the printer. Insert the cartridge and close the cartridge cover to clear the message.
35 Res Save Off Deficient MemoryThe printer lacks the memory needed to enable the Resource Save function. This message usually indicates that too much memory is allocated for one or more of the printer link buffers.To disable Resource Save and continue printing, pressGo.To enable Resource Save after you get this message:Set the link buffer for each interface to Auto, then exit the menus to activate the link buffer changes. When theReadymessage is displayed, enable Resource Save from the Setup Menu.Or, install additional printer memory. See page 90 for more information.
37 Insufficient Collation Area The printer memory (or optional hard disk, if installed) does not have the space necessary to collate the print job.Press Go to print the portion of the job already stored and begin collating the rest of the job.Cancel the print job. PressMenu>orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsuntil the Job Menu is displayed.PressMenu>orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororontil the Job Menu is displayed.PressMenu>ororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsuntil the Job Menu is displayed.Press Menu>orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsintil the Job Menu is displayed.Press Menu>ororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsuntil the Job Menu is displayed.PressMenu>orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsuntil the Job Menu is displayed.PressMenu>ororororororororororiororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororora their respective values are not available.
37 Insufficient Defrag Memory The printer is unable to perform the requested Flash Memory Defragment operation because the printer does not have enough memory. This message is posted before the operation begins to ensure items in flash memory are not lost.• Press Go to clear the message.- If you want to perform the defragment operation, delete fonts, macros, and other data in RAM and try again or install more memory.
37 Insufficient Memory Held Jobs may be Lost. Go/Stop?The printer is unable to perform the requested Print and Hold operation because the printer does not have enough memory.• Press Go to clear the message. The printer starts to free memory by deleting the oldest held job and continue deleting held jobs until enough memory has been freed to process the incoming job.• Press Stop to clear the message. Incoming data that was not stored will be lost.
38 Memory Full The printer is processing the job, but the memory used to store pages is full.• Press Go to clear the message and continue printing. Some data may not print or may not print correctly.• Cancel the print job. Press Menu>or <Menu. The Job Menu is displayed. Press Menu>or <Menu until Cancel Job appears on the second line. Press Select.To reduce the complexity of the job:- Reduce the number of graphics or images on a page.- Delete unnecessary downloaded fonts or macros.- Change the Print Quality setting.• Install additional printer memory to avoid future Memory Full errors.
39 Complex Page The text, graphics, and print information on the page require more memory to print than what you have installed in your printer.• Press Go to clear the message and continue printing. Some data may not print or may not print correctly.• Cancel the print job. Press Menu>or <Menu. The Job Menu is displayed. Press Menu>or <Menu until Cancel Job appears on the second line. Press Select.To avoid another Complex Page error:- Set Page Protect On from the Setup Menu and resend the job.- Reduce the complexity of the page by using fewer fonts, macros, and graphics.- Install additional printer memory.
51 Defective Flash The flash card installed in your printer is defective. Press Go to clear the message and continue printing. You must install a different flash card before you can perform any flash functions.
52 Flash Full There is not enough space available to hold the resources you want to store in flash memory.·Press Go to clear the message and continue processing. Downloaded fonts and macros not previously stored in flash memory or disk are deleted.·Reset the printer. Press Menu>oror
53 Unformatted Flash The flash memory installed in your printer has not been formatted. You must format the flash memory before downloading resources.Press Go to clear the message. To format flash memory, select Format Flash from the Utilities Menu.
54 Serial Option x Error The printer has detected a protocol error on the specified serial interface. Make sure the serial interface parameters are set up correctly and you are using an appropriate serial cable.·Press Go to clear the message and continue printing. The job may not print correctly.·Reset the printer. Press Menu>oror
54 Serial x Fax Connection Lost The printer has detected the external modem that was once connected to the serial port is no longer responding. If the printer has been configured to receive faxes from a serial port and the Fax Port setting is not set to disabled, it will poll the modem. If it detects the modem connection is missing, it displays the attendance message. If the modem connection is re-established, the printer removes the message from the display.If the modem has been intentionally disconnected, you can pressGo to clear the message and continue printing.
54 Std Par ENA Connection Lost An External Network Adapter (ENA) that was once connected to the standard parallel port is no longer responding. The printer only recognizes the missing connection when the printer power is first turned on.·Make sure the cable connecting the ENA and the printer is securely attached. Turn the printer off and then on again to see if the printer recognizes the connection.·Press Go to clear the message. The printer erases any reference to the ENA and then resets.
54 Network x Software Error The printer software has detected that a network port is installed and cannot establish communications with it.Press Go to clear the message. The printer disables all communications to the associated network interface. No data can be transmitted through this interface. You can program new firmware in the network interface through the parallel port after this message has been cleared.
54 Par x ENA Connection Lost AAn External Network Adapter (ENA) that was once connected to the specified parallel port is no longer responding. The printer only recognizes the missing connection when the printer power is first turned on.Make sure the cable connecting the ENA and the printer is securely attached. Turn the printer off and then on again to see if the printer recognizes the connection.Press Go to clear the message. The printer erases any reference to the ENA and then resets.
55 Insufficient Fax Buffer This atattendance message may appear if the printer is processing a print job. The printer must complete the print job before processing the fax data. If the fax buffer is not large enough to hold the fax data, this message is displayed. After this message is posted, the printer breaks the phone connection with the sending fax machine.The ability of the printer to process fax data exceeds the data transmission rate of most fax machines.Press Go to clear the message and continue processing the current print job.Reset the printer. Press Menu> ororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsunlnt the Job Menu is displayed. Press Menu> orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororonlnt the Job Menu is displayed. Press Menu> orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsunlnt the Job Menu is displayed. Press Menu > ororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsnnt the Job Menu is displayed. Press Menu> ororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsunlnt the Job Menu is displayed. PressMenu> orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsun lnt the Job Menu is displayed. PressMenu> ororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsunlnt the Job Menu is displayed, PressMenu> orororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororororsunlnt they are in the bus.
56 Std Parallel Port Disabled Datawas sent to the standard parallel port, but the port has been disabled from the Parallel Buffer menu item.Press Go to clear the message. The printer discards the data sent to the parallel port.Reset the printer. Press Menu> or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or it is the bus. PressMenu> or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or or norfor any other data. PressMenu> or or or or or norfor any other data. PressMenu> or or or or norfor any other data. PressMenu> or or or norfor any other data. PressMenu> or or or norfor any other data. PressMenu> or or norfor any other data. PressMenu> or or norfor any other data. PressMenu> or or norfor any other data. PressMenu> or or norfor any other data. PressMenu> or or norfor any other data. PressMenu> or or norfor any other data. PressMenu> or or norfor any other data. PressMenu> or or norfor any other data. PressMenu> or or norfor any other data. PressMenu> ORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORora
56 Parallel Portx Disabled Datawas sent to the specified parallel port, but the port has been disabled from the Parallel Buffer menu item.Press Go to clear the message. The printer discards the data sent to the parallel port.Reset the printer. Press Menu> or or or our app is displayed. PressMenu> or or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> ORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORorsunlnt the bus.
56 Serial x Port Disabled Data wwas sent to the specified serial port, but the port has been disabled from the Serial Buffer menu item.Press Go to clear the message. The printer discards the data sent to the serial port.Reset the printer. Press Menu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu> or our app is displayed. PressMenu > ORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORORorsunlnt the buses.
58 Too Many Disks Installed Youhave more than one hard disk installed. Place the printer power off (O) and follow the instructions in your Setup Guide for installing an optional hard disk.
61 Defective Disk The hard diskinstalled in your printer is defective. PressGo to clear the message and continue printing. You must install a different disk before you can perform any disk functions.
62 Disk Full There is not enoughspace available to hold the resources you want to store on disk.·Press Go to clear the message and continue processing. Downloaded fonts and macros not previously stored in flash memory or disk are deleted.·Reset the printer. Press Menu>or<Menu. When the Job Menu is displayed press Select. press Menu>or<Menu until Reset Printer appears on the second line. Press Select.
63 Unformatted Disk The hard diskinstalled in your printer has not been formatted. You must format the disk before you can download resources to it.Press Go to clear the message. If the error message remains, the disk may be defective and need replacing.To format the disk, select Format Disk from the Utilities Menu.
64 Disk not in Slot 3 If you placean optional hard disk in slot 1 or 2, this message will appear on the operator panel. The optional hard disk must be placed in slot 3 for the printer to operate. If you have another adapter in slot 3, move it to slot 1 or 2 and place the hard disk in slot 3.See your Setup Guide for information on installing an optional hard disk in your printer.Note: Do not attempt to remove or install the hard disk with the printer power on or the power cord connected.
70–79 Network Reserved for messages relating to the optional print server sometimes referred to as an Internal Network Adapter (INA) installed in your printer. For more information, refer to the online documentation included on the printer CD under “Network Printing.”
83 Transfer Belt Life Warning Thismessage 83 Transfer Belt Life Warning indicates the waste toner area is full. If you suspect a false waste toner full condition has occurred, you can clean the waste toner sensor. See “Cleaning the waste toner sensor” on page 184
84 Transfer Belt Life Warning Thismessage indicates the transfer belt is nearing its end of life. The transfer belt is a part of the transfer kit. If you do not have an extra transfer kit, order it now. See page 113 for more information about ordering new supplies.Press Go to clear the message and continue printing. The Supplies status message is displayed with the Ready. Power Saver Busy and Waiting messages—unless another status message of higher priority is posted—until you replace the transfer belt.
84 Transfer Belt Exhausted Thismessage indicates the transfer belt is exhausted and must be replaced. See page 113 for more information about ordering new supplies.A new transfer belt must be installed to clear this error message.
85 Coating Roll Life Warning Thismessage indicates the coating roll is nearing its end of life or empty condition.Normally the coating roll is replaced when you replace the black print cartridge. It is possible, depending on the type of print jobs you send to the printer, a coating roll may have to be replaced prior to the print cartridge becoming low on toner. If you do not have an extra coating roll, order it now. See page 113 for more information about ordering new supplies.Press Go to clear the message and continue printing. TheSupplies status message is displayed with theReady, Power Saver Busy and Waiting messages—unless another status message of higher priority is posted—until you replace the coating roll.Note:Continued use of the coating roll after the warning has been displayed may result in poor toner adhesion to print media, other print quality problems, and paper jams.
86 Transfer Belt Missing The transfer belt is not installed in the printer. Insert the transfer belt and close the front cover to clear the message.
87 Fuser Exhausted This message indicates a new fuser kit must be installed. If you do not have the fuser kit on hand, order it now. See page 113 for more information about ordering new supplies.Press Go to clear the message and continue printing. The Fuser Exhausted intervention message is posted every time the printer power it turned on.When a new fuser is installed, you must reset the fuser counter to zero. To reset the fuser counter place the printer power off (O). Press and hold theSelect and Return buttons on the operator panel while placing the printer power switch to on (I). TheConfiguration Menuis displayed on the operator panel.Press Menu>ororororororor
88 Color Low This message indicates the color print cartridge indicated is nearing its end of life or empty condition. If you do not have an appropriate extra print cartridge, order it now. See page 113 for more information about ordering new supplies.Press Go to clear the message and continue printing. TheSupplies status message is displayed with theReady, Power Saver Busy and Waiting messages—unless another status message of higher priority is posted—until you replace the print cartridge.
88 Color Cartridge Empty The printer has detected the specified print cartridge is completely out of toner.You must install a new print cartridge before you can continue printing. See page 121 for more information.
20x Paper Jam The printer has detected a paper jam in the area specified in the message.You must remove the paper from the entire paper path. Then close any open covers and pressGo to clear the message. See page 168 or page 169 for additional information on clearing a jam.See page 104 for information about avoiding jams.
23x Paper Jam Check Duplex The printer has detected a paper jam in the duplex unit.You must remove the paper from the entire duplex unit paper path. Then close any open covers and the duplex tray.Press Go to clear the message. See page 175 for additional instructions on clearing a jam.See page 104 for information about avoiding jams.Note: If the duplex unit is not plugged in, the printer will display230 Paper Jam Check Duplex .
24x Paper Jam Check TrayxThe printer has detected a paper jam in the tray specified in the message.You must remove the paper from the paper path. Then close any open trays or covers.Press Go to clear the message. See page 173 for additional instructions on clearing a jam.See page 104 for information about avoiding jams.
25x Paper Jam MP Feeder The printer has detected a paper jam in the multipurpose feeder.You must remove the paper from the multipurpose feeder and paper path. Then close any open covers.Press Go to clear the message. See page 172 for additional instructions on clearing a jam.See page 104 for information about avoiding jams.

Service messages

Service messages also alert you to problems that require intervention. However, the printer will stop printing and the errors are non-recoverable. It may be possible to power the printer off and back on to temporarily recover from the service message error condition. A service message normally indicates a service technician is required.

Service messages

Message Action
900 Service RIP Software An unrecoverable printer software error has occurred. A service technician is required to correct this condition.
910-912 Service Engine Motor Indicates an engine motor problem has occurred. A service technician is required to correct this condition.
917 Service Transfer Belt Indicates an error has occurred in the transfer belt. If Alarm Control is turned on, the alarm is sounded if this error occurs. Replacing the transfer belt usually solves this problem.
920-929 Service Fuser Error Indicates the fuser is not working properly. If Alarm Control is turned on, the alarm is sounded if this error occurs. If the service number is 925 through 929, the normal life of your fuser has been exhausted and you must replace it.
930-935 Service Printhead ErrorIndicates the fuser is not working properly. If Alarm Control is turned on, the alarm is sounded if this error occurs. A service technician is required to correct this condition.
939 Service RIP-Engine Comm.Indicates the printer engine has not received the proper input during a specified time period. If Alarm Control is turned on, the alarm is sounded if this error occurs. A service technician is required to correct this condition.
941 Service Code CRC Indicates the ROM Code has failed the CRC check. A service technician is required to correct this condition.
941 Service Font CRC Indicates the Font ROM has failed the CRC check. A service technician is required to correct this condition.
943 Service RIP Font Version Indicates the RIP code and Font ROM are incompatible. A service technician is required to correct this condition.
944-946 Service System Board Indicates a failure on the printer system board. A service technician is required to correct this condition.
948 Service Engine Card Indicates a problem has occurred on the engine card. If Alarm Control is turned on, the alarm is sounded if this error occurs. A service technician is required to correct this condition.
953-954 Service NVRAM FailureIndicates the NVRAM on the engine card has failed. If Alarm Control is turned on, the alarm is sounded if this error occurs. A service technician is required to correct this condition.
955 Service Code/Font CRC Indicates the Code or Font ROM failed the CRC check. A service technician is required to correct this condition.
956-959 Service System Board Indicates the system board has failed. A service technician is required to correct this condition.
960-963 Service RAM Memory ErrorIndicates a memory error has occurred and one or more memory cards need to be replaced.• 961 the memory card in slot 1 is bad.• 962 the memory card in slot 2 is bad.• 963 the memory card in slot 3 is bad.Removing or replacing the bad memory card normally fixes this error. Refer to your Setup Guide for information on removing and installing memory.
964-965 Service Emulation ErrorIndicates an emulation error occurred during an emulation download. If Alarm Control is turned on, the alarm is sounded if this error occurs. A service technician is required to correct this condition.
970-979 Service Network Card xIndicates a network card in the slot specified. If Alarm Control is turned on, the alarm is sounded if this error occurs. Removing or replacing the network card normally fixes this error. Refer to your Setup Guide for information on removing and installing memory.
990-993 Service Engine Error Indicates an engine error has occurred. If Alarm Control is turned on, the alarm is sounded if this error occurs. A service technician is required to correct this condition.

Identifying other problems

The information in the following tables may help you solve other printing problems. If these suggestions still do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement.

Print quality problems

Problem Action
Print is too light, or printed images or characters have voids or dropouts.LEXMARK Optra C710 - Identifying other problems - 1Make sure the front cover is closed completely.
Make sure you're using recommended paper or other media. Use media from a new package.
Make sure you have selected the correct Paper Type setting for the media you're using.
If you suspect a print cartridge is low on toner, remove the appropriate cartridge and gently shake it back-and-forth to distribute the toner evenly. Reinsert the cartridge and try printing the job again.
Replace the print cartridge that matches the color on the page that is too light or not present in the void areas. See page 121.
Colored lines, streaks, or smudges appear on the printed page, or print appears blurred or unclear.LEXMARK Optra C710 - Identifying other problems - 2Replace the print cartridge that matches the color of the lines, streaks, or smudges on the page. See page 121.
The page has 100% coverage of one color.LEXMARK Optra C710 - Identifying other problems - 3Replace the print cartridge that matches the color on the page. See page 121.
Light lines or streaks appear on the printed page.LEXMARK Optra C710 - Identifying other problems - 4 LEXMARK Optra C710 - Identifying other problems - 5Remove the print cartridge that matches the color of the lines or streaks and gently shake it back-and-forth to distribute the toner evenly. Reinsert the print cartridge and try printing the job again.
Replace the print cartridge that matches the color of the lines or streaks on the page. See page 121.
Light lines or voids appear from the top of the page to the bottom of the page.LEXMARK Optra C710 - Identifying other problems - 6 LEXMARK Optra C710 - Identifying other problems - 7Remove the print cartridge that matches the color of the voided color and clean the dust from inside the print cartridge. See “Cleaning the print cartridge dust collector” on page 181. Reinsert the print cartridge and try printing the job again.
Replace the print cartridge that matches the color of the voided color on the page. See page 121.
The page is blank or one of the colors is missing.LEXMARK Optra C710 - Identifying other problems - 8Replace the print cartridge that matches the missing color on the page. See page 121.
Toner smears or rubs off the page.LEXMARK Optra C710 - Identifying other problems - 9Make sure you’re using recommended paper or other media.
Make sure you have selected the correct Paper Type setting for the media you’re using.
Make sure the front cover is completely closed.
You may need to replace the fuser unit. See page 131 for more information.
Toner adheres to the back of the page.LEXMARK Optra C710 - Identifying other problems - 10Make sure the paper size is set properly for the paper length you are printing on. Print several pages to clean the transfer roller of excess toner.
Printed materials delivered by the postal service arrive with ghosting or mirror images of the text visible on the page.LEXMARK Optra C710 - Identifying other problems - 11When preparing printed materials for mailing:Use 24 lb (90 g/m ^2 ) paperAvoid rough paper; select paper with a smoothness from 100 to 150 SheffieldFold sheets with the text facing outwardInsert sheets in envelopesPre-barcode and pre-sort all envelopesMeter envelopes or use pre-canceled stampsPlace envelopes in trays and deliver to the post office; do not drop envelopes into mail boxes or chutes
Quality of printed transparencies is inadequate.LEXMARK Optra C710 - Identifying other problems - 12Make sure you're using the recommended Lexmark transparencies. See page 100 for more information.
When printing transparencies, always set Paper Type to Transparency.
Set Color Correction menu item to Vivid. See page 19 or page 84 for more information.
Avoid getting fingerprints on transparencies before printing.
Print on the page is skewed. MakeLEXMARK Optra C710 - Identifying other problems - 13sure the width guides in the paper tray or the multipurpose feeder fit snugly against the media you loaded.
Quality of printed images is inadequate.LEXMARK Optra C710 - Identifying other problems - 14Set Image Enhancement to On. See page 19 or page 81 for more information.
If you're printing low resolution images using PostScript 3 emulation, set Image Smoothing On. See “PostScript Menu” on page 48 for more information.
A white gap is noticeable between color fillsLEXMARK Optra C710 - Identifying other problems - 15Make sure all four corners of the printer are resting on a level surface.
Colors do not print as you expect.LEXMARK Optra C710 - Identifying other problems - 16Make sure you have selected the appropriate Color Correction, Image Enhancement, and Print Resolution values for the job you're printing. See page 84 for more information.

Printer problems

Problem Action
You cannot insert a print cartridge into the printer.Make sure the print cartridge is aligned properly and is being installed in the correct location on the carousel (print cartridges only fit their color coded positions on the carousel. This means the toner color inside the print cartridge must match the color location strip on the carousel in order to be placed there). See page 121 for more information.
Toner accumulates inside the printer.Replace the print cartridge that matches the color of the toner inside the printer. See “Replacing print cartridges” on page 121.

Other printing problems

Problem Action
Your job did not print or incorrect characters printed.Make sure Ready (or Power Saver) appears on the first line of the operator panel display before you send a job to print. PressGo to return the printer to the ready state.If Ready Hex appears on the operator panel display, you must exit Hex Trace mode before you can print your job. To exit Hex Trace mode, reset the printer or turn the printer off and back on.
Make sure the printer is not displaying aToner Emptymessage. If it is, you cannot print until you replace the specified print cartridge.
Verify you are using the correct printer driver.
If you're using a parallel interface, make sure you're using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port.
If you're using a Lexmark internal or external network adapter, verify it is set up properly and the network cable is securely connected. Refer to the documentation that came with your adapter, or the network documentation on the printer CD for more information.
You cannot print color. Make sure the Color Correction menu item is not set to Black & White.
You cannot print the menu settings page.Make sure the selected paper source holds A4, letter, or legal size paper. The menu settings page can only print on those paper sizes. Make sure the Paper Type setting for the selected source is Plain Paper.
You cannot print using the LocalTalk port.Make sure neither LocalTalk Port nor LocalTalk Buffer is set to Disabled in the LocalTalk Menu.
Verify the printer is set up correctly in the Macintosh Chooser.
You cannot receive faxes via the fax port.Make sure the telephone line is connected to the fax port if you have an optional internal fax modem installed. If you have an external fax machine, make sure the serial cable is connected to the printer serial port.
Make sure the Fax Port or Fax Buffer has not been set to Disabled in the Fax Menu.
Make sure the fax machine you have connected to your printer is a class 1 fax modem.
If power to the modem has been interrupted, complete the following steps in the order listed:1 Turn the printer power off.2 Turn the modem power on.3 Turn the printer power on.
Paper does not feed properly. Makesure you're using recommended media. If you are using 16 lb paper, make sure it has been placed in tray 1 or the multipurpose only. Do not use 16 lb paper with the duplex unit.
Make sure the adjustable guides in the tray or multipurpose feeder are adjusted properly for the media you loaded.
Make sure the stack of media does not exceed the maximum stack height indicated on the tray or feeder.
The printer does not recognize a paper size loaded in the tray.The printer can only recognize A4, B5, letter, executive, and legal size paper. You must decide which paper sizes you want your trays to support.You can load the paper sizes your trays don't support in the multipurpose feeder. When using the multipurpose feeder, always select the correct paper size from the operator panel or from the driver.
The printer seems slow to print. If you set Print Resolution to 1200 x 1200 dpi, it may take longer to print some complex jobs or jobs formatted for larger paper. Select the 600 dpi setting if you need the job to print faster. See page 19 or page 84 for more information.
You can't collate a large job. Reduce the complexity of your print job. Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in a job may increase print speed.
You get unexpected page breaks. Check the Print Timeout setting in the Setup Menu. Increase the value.
Transparencies curl excessively. Make sure you're using the recommended Lexmark transparencies. See page 100 for more information.
Transparencies jam. Fan transparencies before loading. Make sure you only load transparencies in tray 1 or the multipurpose feeder.
You cannot remove paper jammed in the fuser.Remove the fuser unit and remove the jammed paper. See page 131 for more information.
You cannot clear the paper jam message.To clear the paper jam messages, you must remove all paper from the printer's paper path. Check both inside the printer as well as the paper source you were using. Then open and close the front cover and fuser cover and pressGo.
The page that jammed does not reprint after you clear the jam.Set Jam Recovery to Auto or to On in the Setup Menu. See page 41 for more information.

Clearing printer paper jams

LEXMARK Optra C710 - Clearing printer paper jams - 1

text_image Top output bin Multipurpose feeder Trays 1, 2, and 3

By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. For more information on proper paper handling, see page 95. For tips on avoiding jams, see page 104.

When a jam does occur, the Paper Jam message appears on the operator panel display and indicates where to find the jammed paper. You must clear the paper from this area, but you must also clear all paper from the entire paper path. The illustration of the printer's paper path may help you. For paper jams occurring in the duplex unit see "Clearing duplex unit paper jams" on page 175.

After you have cleared all the paper, close the printer's front cover and fuser cover and press Go to clear the message. If you feel you have cleared all the paper from the paper path, but the paper jam message is still displayed, open and close the front and fuser covers and press Go again.

The Jam Recovery setting in the Setup Menu determines whether the printer reprints the jammed page. See page 41 for more information.

Note: When clearing a jam open the front cover and fuser cover. Clear all paper from the entire paper path. Clear paper jammed in the paper tray. Close the fuser cover, front cover, paper tray, and press Go.

LEXMARK Optra C710 - Clearing printer paper jams - 2

text_image 202 201 250 24x

The following table lists the paper jam messages. Clearing paper jams begin with the steps on page 170.

Paper jam messages

Message To locate the jam...
202 Paper Jam Open the fuser cover
201 Paper Jam Open the front cover
250 Paper Jam Open the front cover
24x Paper Jam Open the paper tray

Caution! The inside of the printer may be hot. Allow the printer to cool before touching any internal components.

LEXMARK Optra C710 - Clearing printer paper jams - 3

text_image Fuser cover release button

LEXMARK Optra C710 - Clearing printer paper jams - 4

natural_image Technical line drawing of a mechanical assembly with purple layered components (no text or symbols)

202 paper jam

To clear a 202 paper jam (fuser and output rollers):

1 Press the fuser cover release button.
2 Lift the fuser cover.

3 Lift the fuser door.
4 Carefully remove any jammed paper from the output rollers.

If you can not remove the paper from the fuser rollers, remove the fuser. See page 131 for additional information on fuser removal.

LEXMARK Optra C710 - paper jam - 1

text_image Multipurpose feeder Release lever

Caution! The inside of the printer may be hot. Allow the printer to cool before touching any internal components.
LEXMARK Optra C710 - paper jam - 2

natural_image Line drawing of a printer with internal components and external frame (no text or symbols)

201 paper jam

To dear a 201 paper jam (transfer belt):

1 Open the multipurpose feeder.
2 Pull the release lever on the printer's front cover and open the front cover.

3 Carefully remove any paper in front of the transfer belt.
4 Close the front cover.
5 Close the multipurpose feeder.

LEXMARK Optra C710 - paper jam - 1

text_image Release lever

LEXMARK Optra C710 - paper jam - 2

natural_image Line drawing of a printer with internal components and no visible text or symbols

250 paper jam

To clear a 250 paper jam (multipurpose feeder):

1 Remove the paper from multipurpose feeder.
2 Pull the release lever on the printer's front cover and open the front cover.

3 Carefully remove any paper in front of the transfer belt.
4 Close the front cover.
5 Place the paper in multipurpose feeder.

LEXMARK Optra C710 - paper jam - 1

24x paper jam

To clear a 24x paper jam (paper trays 1, 2, or 3):

1 Pull the paper tray completely out of the printer and set it on a flat surface.
2 Remove any wrinkled or damaged paper from the tray.

3 Carefully remove any paper from the tray opening.

LEXMARK Optra C710 - 24x paper jam - 1

text_image Multipurpose feeder Release lever

LEXMARK Optra C710 - 24x paper jam - 2

natural_image Line drawing of a printer with internal components and external frame (no text or symbols)

4 Open the multipurpose feeder.
5 Pull the release lever on the printer's front cover and open the front cover.

6 Carefully remove any paper in front of the transfer belt.
7 Close the front cover.
8 Close the multipurpose feeder.

LEXMARK Optra C710 - 24x paper jam - 3

natural_image Diagram of a printer being inserted into a slot, showing the printer's internal structure and an arrow indicating direction (no text or symbols present)

Clearing duplex unit paper jams

LEXMARK Optra C710 - Clearing duplex unit paper jams - 1

text_image Top duplex assembly Printer output Rear duplex assembly Duplex tray

9 Place the paper in the paper tray.

10 Hold the paper tray with both hands and firmly slide it all the way into the printer.

By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. Do not use 16 lb paper in the duplex unit. For more information on proper paper handling, see page 95. For tips on avoiding jams, see page 104.

When a jam does occur in the duplex unit, the Paper Jam message appears on the operator panel display and indicates where to find the jammed paper. You must clear the paper from this area. The illustration of the duplex unit's paper path may help you.

After you have cleared the paper jam, close the duplex unit's covers and press Go to clear the message. If you feel you have cleared all the paper from the paper path, but the paper jam message is still displayed, open and close the top, rear covers and open and close the duplex paper tray, then press Go again.

The Jam Recovery setting in the Setup Menu determines whether the printer reprints the jammed page. See page 41 for more information.

LEXMARK Optra C710 - Clearing duplex unit paper jams - 2

natural_image Technical line drawing of a printer or printer with an open lid and internal components, showing no text or symbols.

230 paper jam

To dear a 230 paper jam (duplex unit):

1 Raise the top duplex assembly.

LEXMARK Optra C710 - paper jam - 1

natural_image Line drawing of a printer with arrows indicating process flow (no text or symbols)

2 Carefully remove any jammed paper from the front of top duplex assembly or output rollers of the printer.

LEXMARK Optra C710 - paper jam - 2

natural_image Diagram of a printer's front panel showing internal components and a blue arrow indicating the process (no text or symbols present)

3 Lower the top duplex assembly.

LEXMARK Optra C710 - paper jam - 3

natural_image Line drawing of a printer with a paper airplane being inserted (no text or symbols)

4 Open the top duplex assembly access door.

LEXMARK Optra C710 - paper jam - 4

natural_image Line drawing of a printer with a paper airplane, showing internal components and no text or symbols

5 Carefully remove any jammed paper from the top duplex assembly.

LEXMARK Optra C710 - paper jam - 5

natural_image Line drawing of a printer with a paper airplane being inserted, showing no text or symbols.

6 Close the top duplex assembly access door.

LEXMARK Optra C710 - paper jam - 6

natural_image Technical line drawing of a computer monitor with an open lid and internal components, showing no text or symbols.

7 Open the rear duplex assembly access door.

LEXMARK Optra C710 - paper jam - 7

natural_image Technical line drawing of a computer monitor with an open door and internal components, showing no text or symbols.

8 Carefully remove any jammed paper from rear the duplex assembly.

LEXMARK Optra C710 - paper jam - 8

natural_image Line drawing of a printer internal structure with cable, showing no text or symbols

9 Close the rear duplex assembly access door.

LEXMARK Optra C710 - paper jam - 9

natural_image Line drawing of a printer with paper feed and paper clip, no text or symbols present

10 Pull the duplex tray out of the duplex unit base.
11 Remove any wrinkled or damaged paper from the duplex tray.
12 Hold the duplex tray with both hands and firmly slide it all the way into the duplex unit base.

Cleaning the print cartridge dust collector

UTILITIES MENU CHANGE TONER

LEXMARK Optra C710 - UTILITIES MENU CHANGE TONER - 1

text_image 1 Menu 2 Select 3 Return 4 Go 5 Stop 6

CHANGE TONER

=Change Color

LEXMARK Optra C710 - CHANGE TONER - 1

text_image 1 Menu 2 Select 3 Return 4 Go 5 Stop 6

If you notice continuous vertical print voids when a particular color is printed, you may have dust accumulating on the inside of your print cartridge. The dust may accumulate in one or more locations and prevent the toner from being placed on the photoconductor. This condition does not occur often but can be easily corrected. Use the following steps to clear the print cartridge of this problem.

1 Press and release Menu> or

2 Press Select.


3 Press Menu> or

4 Press Select.


5 Press Menu> or <Menu until the color you need appears on the second line.


6 Press Select to have the printer rotate the carousel and place the cartridge in position for replacement.


7 Remove any paper in the output bin.

LEXMARK Optra C710 - CHANGE TONER - 2

natural_image

Diagram of a mechanical component with an arrow indicating direction, no text or symbols present

Cartridge cover release button

8 Press the cartridge cover release button.
9 Open the cartridge cover.

10 Lift the print cartridge from the carousel.

LEXMARK Optra C710 - CHANGE TONER - 3

natural_image Illustration of a hand using a purple tool to press or install a component, with an arrow indicating the process (no text or symbols present)

LEXMARK Optra C710 - CHANGE TONER - 4

text_image Slide

11 Turn the print cartridge over.
12 Move the green slide completely across the print cartridge and back again.
13 Make sure the slide is fully seated.

Photoconductor shutter
LEXMARK Optra C710 - CHANGE TONER - 5

natural_image Line drawing of a printer with a hand holding a pen, showing internal components and a downward arrow (no text or symbols)

The edge of the cartridge toward the rear of the printer must be angled downward for the cartridge to align with the drum.

LEXMARK Optra C710 - Place the print cartridge onto the carousel. - 1

natural_image Diagram of a mechanical component with a blue arrow indicating direction, no text or symbols present

15 Close the cartridge cover.

Cleaning the waste toner sensor

If you accidentally turn the transfer belt on its end, you may induce a false waste toner full error. You can easily clear this error and continue printing. If the error continues to occur after cleaning, then the waste toner is full and the transfer belt needs to be replaced.

LEXMARK Optra C710 - Cleaning the waste toner sensor - 1

text_image Release lever

To replace the transfer belt:

1 Place the printer power switch to off (O).
2 Unplug the printer or optional device power cord from the outlet.
3 Open the multipurpose feeder.
4 Lift the release lever on the printer's front cover.

LEXMARK Optra C710 - To replace the transfer belt: - 1

natural_image Technical illustration of a printer's internal structure with a blue arrow indicating the process (no text or symbols present)

5 Open the front cover.

Caution! The inside of the printer may be hot. Allow the printer to cool before touching any internal components.

LEXMARK Optra C710 - To replace the transfer belt: - 2

natural_image Technical line drawing of a printer or printer assembly with a purple component being inserted (no text or symbols visible)

Warning! Make sure you do not touch the image film inside the transfer belt housing.

6 Pull the transfer belt from the printer.

To remove the transfer belt, use the green tabs.

LEXMARK Optra C710 - Pull the transfer belt from the printer. - 1

natural_image Technical illustration showing a mechanical assembly with a tool interacting with a component, and a close-up of hands holding a cylindrical component (no text or symbols present)

7 Place the transfer belt on its end as shown.

8 Move the wiper lever from side to side to clean the detection window.

LEXMARK Optra C710 - Pull the transfer belt from the printer. - 2

natural_image Technical line drawing of a printer or scanner with internal components and a purple component (no text or symbols visible)

9 Align the bottom of the transfer belt with rails inside the printer.

10 Push the transfer belt into the printer until it is firmly seated.

LEXMARK Optra C710 - Pull the transfer belt from the printer. - 3

natural_image Diagram of a printer printer with an arrow indicating the process, showing internal components and no text or symbols.

11 Close the front cover.

LEXMARK Optra C710 - Pull the transfer belt from the printer. - 4

natural_image Line drawing of a printer with a purple plastic cover being inserted (no text or symbols)

12 Close the multipurpose feeder.

13 Plug the power cord into a properly grounded electrical outlet.

14 Place the printer power switch to on (I).

Calling for customer support

LEXMARK Optra C710 - Calling for customer support - 1

natural_image Technical line drawing of a computer case with labeled component (no text or symbols beyond label)

When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the printer operator panel.

You'll also need to know your printer model type and serial number. Look for the label on the rear cover for your printer model and serial number information. The serial number is also listed on the menu settings page and can be printed from the Utilities Menu.

A

MarkVision

This section provides a brief overview of MarkVision and some of its key features. More information about features and how to use them is available online. Refer to the Drivers, MarkVision and Utilities CD that comes with your printer.

Note: Online information for MarkVision installation is available on the Drivers, MarkVision and Utilities CD.

Operating systems supported

MarkVision for Windows 95/98, Windows NT 4.0, Macintosh, and OS/2 Warp is shipped with your printer on the Drivers, MarkVision and Utilities CD. You can purchase MarkVision for UNIX networks and UNIX Intranet Servers and MarkVision for Sun Systems and Sun Intranet Servers from Lexmark.

Contact the place where you bought your printer or visit the Lexmark Web site at

- http://www.lexmark.com.

Introducing MarkVision

MarkVision's graphical user interface provides ongoing status for Lexmark printers connected locally or attached directly to a network. Network users and administrators can also use the following MarkVision features to increase productivity.

  • MarkVision's centralized setup capabilities let you quickly configure and install multiple printers.
  • MarkVision lets you configure multiple printers simultaneously from one workstation.
  • Features such as automatic network printer discovery and multi-adapter flash update let you set up and configure Lexmark network printers and change network addresses from one workstation.
  • If you install the Drivers, MarkVision and Utilities CD on a shared network drive, any user with access to that drive can do a remove install on his workstation.

Note: You can integrate MarkVision directly into your favorite network management software.

Note: Management capabilities for multi-vendor printers are available in some versions of MarkVision.

  • Use MarkVision to easily manage and monitor your Lexmark printers.
  • Messages on the MarkVision remote operator panel reflect printer real time status.
  • The printer graphic provides a visual confirmation of installed options.
  • MarkVision lets you view a list of installed features so you know your printer capabilities.

- MarkVision provides the tools to make printer-related administrative tasks effortless.

- You can use MarkVision to monitor network print jobs, change their printing order, and hold or delete specific jobs.

- You can use MarkVision's asset management options to maintain printer inventory, assign property tags, track page counts, and gather job statistics.

- MarkVision lets you easily download and manage resources such as fonts, demo pages, and overlays.

Features

The table on page 192 lists some of the key features of the MarkVision utility and indicates whether each feature is available for your workstation operating system. A brief summary of each feature follows the table. Scroll through the online Help included with MarkVision for more information about its functions, or refer to the MarkVision documentation included on the CD.

The majority of the features are most useful for network or workgroup administrators. In general, the information in the following sections is addressed to them. If a feature is helpful for a user at an individual workstation, “user” is clearly indicated in the section.

Lexmark is continually updating printer utilities to provide you optimum printer control. To get information about the newest versions of MarkVision, which may include new features or enhanced functions, use the Lexmark resources listed under “Getting updated utilities and drivers” on page 199.

Selected MarkVision features

FeatureWindows 95, 98 and NT 4.0Windows NT Intranet Servers OS/2Warp UNIX Mac
Centralized setupPrinter configuration Yes Yes Yes Yes Yes
Network adapter firmware setup Yes Yes1Yes Yes Yes
MarkVision network installationYesYesYesYesYes
Uninstaller for MarkVisionYesYesYesYesYes
Remote monitoringVisual statusYes Yes Yes Yes Yes
AlertsYesYesYesYesYes
Remote operator panelYes Yes Yes Yes Yes
Printer managementCustom media namesYes NoYes NoNo
Customized user accountsNoYesNoNoNo
Job statisticsYesNoYesYesYes
Printer mapNoYesNoNoNo
Printer groupingNoYesNoNoNo
Printer inventoryYesNoYesYesYes
Property tag supportYes Yes2Yes Yes No
Resource managementYesNoYesYesYes
Printer and network adapter password controlYes NoYes NoNo
Job managementJob queue managementYes NoYes3YesNo
Print buffer managementYesNoYesNoYes
Job bufferingYesNoYesYesNo
1 Can configure but cannot upgrade.2 Limited function.3 Support for this feature provided by the operating system.

LEXMARK Optra C710 - Features - 1

flowchart
graph TD
    A["Printer 1"] --> C["Computer"]
    B["Printer 2"] --> C["Computer"]
    D["Printer 3"] --> C["Computer"]
    E["Printer 4"] --> C["Computer"]
    F["Printer 5"] --> C["Computer"]

Centralized setup

MarkVision lets you set up several printers on a network without leaving your workstation.

Printer configuration. MarkVision's Quick Setup function lets you configure multiple printers simultaneously. Simply use MarkVision to set up one printer, save the settings into a file, and send that file to all the other printers you want to update.

Network adapter firmware setup. When new firmware is available for the network adapters installed in your printers, use MarkVision to upgrade all adapters from your workstation.

MarkVision network installation. Install MarkVision on a shared network drive and users with access to the drive can install MarkVision on their workstation.

MarkVision for intranets. If you install MarkVision for intranets with a web server, your users can run MarkVision directly from the web site.

Uninstaller for MarkVision. Use the uninstaller whenever you need to remove the MarkVision utility from a workstation.

LEXMARK Optra C710 - Centralized setup - 1

natural_image Simple line drawing of a laptop with a box icon on screen (no text or symbols)

Remote monitoring

Use MarkVision to monitor printer status directly from your workstation.

Visual status. Network users can determine the current status for each printer and see a graphic of the options installed on each printer. With this information, the user can then easily identify the printer best suited for a particular print job.

Alerts. Unlike other network printer management software, MarkVision's alert-driven architecture lets you actively monitor the status of multiple printers on a real-time basis without polling. If an error occurs on a printer attached to your network, MarkVision immediately provides a visual and audible alert.

When minimized on your screen, the MarkVision icon flashes to let you know there is a problem with a printer. You can maximize the window to see a graphic of the printer and detailed information about the problem.

You can customize the alerts for each printer, choosing which alerts the user and the network administrator receive, and whether the alerts are visual, simple sounds, or spoken words. You can also identify which printers on a network you are responsible for monitoring, and receive information only about those specific printers.

MarkVision status window. MarkVision's status window provides quick and easy access to information and management tools you can use to increase your productivity. This status window provides a quick visual image of your printer and the remote operator panel. The MarkVision status window will also display any warning or error conditions that exist on your printer.

You can find out general information such as the printer serial number, the amount of RAM installed and other features you have on your printer through the MarkVision status window.

Remote operator panel. MarkVision's remote operator panel provides an exact replica of the selected printer's operator panel. The menus and messages appear just as

LEXMARK Optra C710 - Remote monitoring - 1

text_image Diagram showing a printer, printer, and computer monitor connected to a paper airplane with grid layout

they do on the printer display. You can then use the operator panel buttons to clear errors or step through the menus and change printer settings.

Printer management

The tabs in the MarkVision window that group related printer settings, as well as the remote operator panel, make it easy to view and change printer default settings. If necessary, you can use MarkVision to set up passwords that control who has authority to change these settings.

You can also use MarkVision to collect data about printer usage and printer hardware so you can better manage workloads and maintain an up-to-date printer inventory.

Custom media names. Use MarkVision to personalize names for different media you use with your printer. Network users can then easily select the correct paper source simply by selecting the custom name of the media the job requires.

Customized user accounts. Use MarkVision to customize your user accounts on your intranet. Administrators can easily setup and manage all printer user accounts on their intranet servers through MarkVision

Job statistics. MarkVision can collect data about individual printers or network printer activity, including user names, job duration, printer capabilities used, number of pages printed, and problems encountered. You can then print the job statistics data file, or import the data into a database application to generate the reports you need.

Printer map. You can use MarkVision to identify printers on your intranet servers. MarkVision will provide a printer map of all your printers located on your intranet server.

Printer Grouping. MarkVision can allow you to manage printer grouping on your intranet servers. MarkVision lets you control group access to printers you select and form into a group.

Printer inventory. MarkVision can collect information about the printers on your network and print a report listing the printer models, serial numbers, code versions, and installed options. You can save the report in a comma delimited file or as formatted output.

When you gather inventory information about the printers on a network, you can create a MIF file for each printer's data. You can then import the MIF files into various network management tools to create reports that may help with asset management and other tasks. The MIF file format is based on the standard layout approved by the Desktop Management Task Force (DMTF).

Property tag support. Use MarkVision to define company-specific information about each printer on a network, such as a unique printer name, the name of the person using the printer, the location of the printer, and so on. This information is available when you request a printer inventory from MarkVision.

Resource management. MarkVision provides a directory of all the fonts, overlays, and forms stored in flash memory or disk. The directory also lists the amount of memory available for each storage device. You can use MarkVision to delete, move, or copy files from one storage device to another on the same printer, or from one printer to another. In addition, you can use MarkVision to password protect resources on the storage devices.

Printer and network adapter password control. If you have MarkVision installed in a network environment without built-in security, such as TCP/IP, you can use MarkVision to set up printer and network adapter passwords. The network administrator may want to assign a password to the printer or to the network adapter to restrict the ability to change adapter or printer settings from MarkVision. Passwords can be set up for specific users and for specific printers. This security function does not override existing network security functions.

If your network does have built-in security, MarkVision has access to the logon authority granted to each LAN user within the network operating system. MarkVision

LEXMARK Optra C710 - Printer management - 1

flowchart
graph TD
    A["Printer"] --> B["1"]
    A --> C["2"]
    A --> D["3"]
    A --> E["4"]

honors this logon authority when granting access to MarkVision functions.

MarkVision for intranets has a built in administrator and user account system for security.

Job management

Use MarkVision to manage jobs in the queue.

Job queue management. You can use MarkVision to view, reorder, cancel, and release print jobs in server queues.

Print buffer management. You can also use MarkVision to view and cancel print jobs already stored in the print buffer.

Job buffering. If you have an optional hard disk installed in any of your printers, you can use MarkVision to designate a percentage of disk space for job buffering. You can enable or disable job buffering for each of the available interface ports (parallel, serial, network, LocalTalk, or infrared).

Job buffering allows the printer to remain busy even if the host computer, network connection, or printer server is down. Jobs buffered to disk are retained even if the power supply to the printer is interrupted.

MarkVision online Help

Context-sensitive online Help is available from all MarkVision screens. Point to any option, click the right mouse button, and click "What's This."

MarkVision for Windows 95/98 and Windows NT 4.0 includes detailed step-by-step procedures for using many MarkVision functions. To view these procedures, select Help from the MarkVision Printer Window menu bar and click Help Topics.

MarkVision for OS/2 Warp and MarkVision for Macintosh also offer task-oriented information. The online Help in MarkVision for Macintosh includes full-color illustrations.

Installing MarkVision on a network

The following table defines which workstation operating systems support MarkVision in various network environments. All of the printer and network utilities necessary to install MarkVision on your workstation are included on the CD shipped with your printer, unless you need to purchase a separate CD for UNIX or Sun systems.

For more information about setting up your printer for a specific network, refer to the documentation that came with the optional network adapter or print server, or to the network documentation on the CD.

MarkVision network support

Network operating systemWorkstation operating system
Windows 95/98 WWindows NT 4.0 OS/2Warp ^1 UNIX Mac
Novell NetWare 3.x, 4.x Yes ^2 YesNoNoNo
Windows NTS 3.5, 3.5.1 Yes ^3 YesNoNoNo
Windows NTS 4.0 Yes ^3 Yes ^3 No No No
Windows 95/98(Peer-to-Peer)YesNoNoNoNo
OS/2 LAN Server and OS/2 Warp ^1 ServerYes ^4 Yes ^4 YesNoNo
TCP/IP ^5 YesYesYesYesNo
AppleTalkNoNoNo No Yes
^1 OS/2 3.x requires a bidirectional print spooler. Request the latest FixPak from IBM. ^2 Requires a 32-bit Requester from Novell. ^3 To set up the Windows NT server to support clients using Windows operating systems, select “Server Utilities” from the Install window when running the Network Printer Utility. ^4 To set up the OS/2 server to support clients using Windows operating systems, select “Server and Workstation Utilities” from the Install window when running the Network Printer Utility. ^5 Server/Network operating system independent.

You can also install MarkVision for Windows NT Intranet Servers on a workstation running Windows NT and a supported web server. MarkVision for Windows NT Intranet Servers lets you use a supported web browser, such as Netscape Navigator or Microsoft Internet Explorer, to access MarkVision from any client workstation, regardless of the operating system installed.

Getting updated utilities and drivers

There are a number of ways you can get information about the latest Lexmark utilities and drivers, including MarkVision and the Network Printer Utilities. For helpful phone numbers, refer to the Contacting Lexmark information on the CD or in the MarkVision Printer Utility folder on the Windows desktop.

Online services

If you have access to an online service, you can download printer drivers and updates to MarkVision and other printer utilities from Lexmark 24 hours a day, 7 days a week. The addresses are:

  • Internet server: ftp.lexmark.com
    (driver files are located at /pub/driver)
    • World Wide Web (WWW):
    http://www.lexmark.com
  • CompuServe: go lexmark

Automated fax system

In the U.S. and Canada, you can get a list of available drivers by dialing the Lexmark Automated Fax System. The system is available 24 hours a day, 7 days a week.

To access the Automated Fax System from the U.S. or Canada, call (606) 232-2380 from a touchtone phone and follow the voice prompts. You can request information on how to use the system, request a catalog of documents available, or choose a specific document you want sent to you. The system prompts you for the phone number of the fax machine that will receive the information you requested.

LEXMARK Optra C710 - Automated fax system - 1

Printer specifications

Standard features

Feature Description
Print method Dry electrophotographic processusing a laser diode unit
Print addressability 600 x 600 dpi and 1200 x1200 dpi
Maximum print speed (Mono/Color) 16/3 ppm(letter and A4 paper)
Maximum duplex print speed (Mono/Color) 5/1.5 ppm (letter and A4 paper)
Fonts • 240 resident scalable fonts:- 156 PostScript 3 emulation- 84 PCL emulation• 2 PCL bitmap fonts:- LinePrinter- POSTNET Barcode• World class international font support:83 symbol sets, including support for Canadian, French, Brazilian,Portuguese, Cyrillic, Greek, and Multilingual Euro
Paper input • 250-sheet tray and 50-sheet multipurpose feeder
Paper output • Top output bin: 250 sheets
Paper sizes supported A4, B5, letter, legal, and executive
Printer memory 32MB (SDRAM)Note: Some printer models may ship with more memory. When a duplex unit is installed, 64MB is the recommended minimum printer memory.
Interface Base printer; Parallel (standard Centronics protocol that complies with bidirectional IEEE 1284B)Network printer; Ethernet standard connection
Internal solutions ports 3 ports for network adapters, tri-port adapters, parallel port adapters, or hard disk3 memory connectors
Printer softwareMarkVision utility that lets you manage your printer from your computer. Supported in the following environments: Windows 95/98, Windows NT 4.0, OS/2 Warp, Macintosh, UNIX.

Options

Option Description
Optional drawer Drawer unit with two 250-sheet trays installed underneath the printer
Duplex unit Provides two sided color or monochrome printing
Memory Maximum usable memory: 384MB
Hard disk option 2.5-inch hard disk to store fonts, forms, job statistics, and spooled jobs (4GB limit)
MarkNetTM N2000 internal print servers Internal print servers available to support the following topologies: · Ethernet 10BaseT and 10Base2 · Ethernet 10/100BaseTX · Token-Ring (connects the printer to a Token-Ring network via DB9 or RJ45)
Tri-port adapter Provides support for the following interfaces: · Serial RS-232C/RS-422A (which can also be configured to support a class 1 fax modem) · High speed Infrared local connections · LocalTalk network connection
Parallel/USB port adapter IEEE 1284 adapter,provides additional parallel and USB port
Infrared adapter For use with the tri-port adapter; receives infrared beam from an IrDA-compatible workstation
Serial interface adapter Converts the printer's parallel port to a serial port
Parallel cablesHigh speed bidirectional 10-foot and 20-foot 1284-B parallel cables; 9.8-foot 1284 A-C parallel cable
Serial cable50-foot serial cable
OptralmageTransforms your printer into an easy-to-use networkable print/copy station.

Printer supplies

Supply DescriptionApproximate yield
Print cartridges Black,magenta, cyan, or yellow cartridges 10,000 pages each(5% toner coverage)maximum yield 15,000 pages
Coating roll Oil roll for fuser(purchased as a component of the black print cartridge kit or separately)15,000 continuous pages
Fuser kit Fuses toner to media (consists of fuser and air filter)100,000 pages
Transfer kit Transfers image to media (consists of transfer belt and transfer roller)100,000 images
Transparencies A4 and letter size

Dimensions

Printer configuration Dimension (HxWxD)
Printer 405 mm (16.0 in.) 470 mm (18.5 in.) 570 mm (22.5 in.)
Printer with duplex unit 550 mm (217 in.) 470 mm (18.5 in.) 645 mm (25.5 in.)
Printer with optional drawer unit628 mm (24.8 in.) 470 mm (18.5 in.) 570 mm (22.5 in.)
Printer with optional drawer unit and duplex unit770 mm (30.4 in.) 470 mm (18.5 in.) 645 mm (25.5 in.)

Weight

Printer configurationWeight
Printer (without supplies installed)30.8 kg (68 lb)
Printer (with supplies installed1)35.8 kg (79 lb)
Optional drawer unit10.0 kg (22 lb)
Optional duplex unit19.1 kg (42 lb)
1The weight with supplies does not include the weight of any paper

C

Fonts

Printing font samples

To print samples of all the fonts currently available for your printer:

1 From the printer operator panel, press Menu> or

2 Continue to press and release Menu> until you see UTILITIES MENU.


3 Press Select to display the list of menu items for the UTILITIES Menu.


4 Press Menu> until Print Fonts is displayed.


5 Press Select.


6 Press Select again to print a sample of all the fonts available in PCL emulation. PressMenu> and press Select to print a sample of all the fonts available in PostScript 3 emulation.

Resident fonts

The scalable and bitmapped fonts resident in your printer are listed below. You can select the resident fonts from your software application, or from the printer operator panel if you're using PCL emulation.

PCL scalable fonts

The following are resident scalable fonts for PCL emulation:

Albertus Extra Bold

Albertus Medium

Antique Olive

Antique Olive Bold

Antique Olive Italic

Arial

Arial Bold

Arial Bold Italic

Arial Italic

Century Schoolbook Bold

Century Schoolbook Bold Italic

Century Schoolbook Italic

Century Schoolbook Roman

CG Omega

CG Omega Bold

CG Omega Bold Italic

CG Omega Italic

CG Times

CG Times Bold

CG Times Bold Italic

CG Times Italic

Clarendon Condensed Bold

Coronet

Courier

Courier Bold

Courier Bold Italic

Courier Italic

CourierPS

CourierPS Bold

CourierPS Bold Italic

CourierPS Oblique

Garamond Antiqua

Garamond Halbfett

Garamond Kursiv

ITC Zapf Chancery Medium Italic

ITC Zapf Dingbats

Letter Gothic

Letter Gothic Bold

Letter Gothic Italic

Marigold

Palatino Bold

Palatino Bold Italic

Palatino Italic

Palatino Roman

Symbol

SymbolPS

Times Bold

Times Bold Italic

Times Italic

Times New Roman

Times New Roman Bold

Times New Roman Bold Italic

Times New Roman Italic

Times Roman

Univers Bold

Univers Bold Italic

Univers Condensed Bold

Univers Condensed Bold Italic

Univers Condensed Medium

Univers Condensed Medium Italic

Univers Medium

Univers Medium Italic

Wingdings

PostScript scalable fonts

The following are resident scalable fonts for PostScript 3 emulation:

AlbertusMT

AlbertusMT-Italic

AlbertusMT-Light

AntiqueOlive-Bold

AntiqueOlive-Compact

AntiqueOlive-Italic

AntiqueOlive-Roman

Apple-Chancery

Arial-BoldItalicMT

Arial-BoldMT

Arial-ItalicMT

ArialMT

AvantGarde-Book

Copperplate-ThirtyThreeBC

Copperplate-ThirtyTwoBC

Coronet-Regular

Courier

Courier-Bold

Courier-BoldOblique

Courier-Oblique

Eurostile

Eurostile-Bold

Eurostile-BoldExtendedTwo

Eurostile-ExtendedTwo

Garamond-Antiqua

Garamond-Halbfett

Garamond-Kursiv

GillSans-BoldCondensed

GillSans-BoldItalic

GillSans-Condensed

GillSans-ExtraBold

GillSans-Italic

GillSans-Light

GillSans-LightItalic

Goudy

Goudy-Bold

Goudy-BoldItalic

Goudy-ExtraBold

Goudy-Italic

Helvetica

Helvetica-Black

Helvetica-BlackOblique

Helvetica-Bold

Helvetica-BoldOblique

Helvetica-Condensed

Helvetica-Condensed-Bold

Helvetica-Condensed-BoldObI

Helvetica-Condensed-Oblique

Helvetica-Light

Helvetica-LightOblique

Helvetica-Narrow

Helvetica-Narrow-Bold

Helvetica-Narrow-BoldOblique

Helvetica-Narrow-Oblique

Helvetica-Oblique

HoeflerText-Black

HoeflerText-BlackItalic

HoeflerText-Italic

HoeflerText-Ornaments

HoeflerText-Regular

Intl-CG-Times

Intl-CG-Times-Bold

Intl-CG-Times-BoldItalic

Intl-CG-Times-Italic

Intl-Courier

Intl-Courier-Bold

Intl-Courier-BoldOblique

Intl-Courier-Oblique

Intl-Univers-Bold

Intl-Univers-BoldItalic

Intl-Univers-Medium

Intl-Univers-MediumItalic

JoannaMT

JoannaMT-Bold

JoannaMT-BoldItalic

JoannaMT-Italic

LetterGothic

LetterGothic-Bold

LetterGothic-BoldSlanted

LetterGothic-Slanted

LubalinGraph-Book

LubalinGraph-BookOblique

LubalinGraph-Demi

LubalinGraph-DemiOblique

Marigold

Monaco

MonaLisa-Recut

NewCenturySchlbk-Bold

NewCenturySchlbk-BoldItalic

NewCenturySchlbk-Italic

NewCenturySchlbk-Roman

NewYork

Optima

Optima-Bold

Optima-BoldItalic

Optima-Italic

Oxford

Palatino-Bold

Palatino-BoldItalic

Palatino-Italic

Palatino-Roman

StempelGaramond-Bold

StempelGaramond-BoldItalic

StempelGaramond-Italic

StempelGaramond-Roman

Symbol

Taffy

Times-Bold

Times-BoldItalic

Times-Italic

TimesNewRomanPS-BoldItalicMT

TimesNewRomanPS-BoldMT

TimesNewRomanPS-ItalicMT

TimesNewRomanPSMT

Times-Roman

Univers

Univers-Bold

Univers-BoldExt

Univers-BoldExtObI

Univers-BoldOblique

Univers-Condensed

Univers-CondensedBold

Univers-CondensedBoldOblique

Univers-CondensedOblique

Univers-Extended

Univers-ExtendedObl

Univers-Light

Univers-LightOblique

Univers-Oblique

Wingdings-Regular

ZapfChancery-MediumItalic

ZapfDingbats

Bitmapped fonts

The following bitmapped fonts are resident for PCL emulation only:

Line Printer 16

POSTNET Barcode

Symbol Sets

A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used for scientific text.

In PCL 6 emulation, a symbol set also defines which character will print for each key on the keyboard (or more specifically, for each code point). Some applications require different characters at some code points. To support multiple applications and languages, your printer has 83 symbol sets for the resident PCL 6 emulation fonts.

Symbol Sets for PCL 6 Emulation

Not all font names support all of the symbol sets listed. Refer to the Technical Reference to determine which symbols sets are supported by each font name.

ABICOMP Brazil/Portugal

ABICOMP International

DeskTop

Legal

MC Text

Microsoft Publishing

Russian-GOST

Ukrainian

PCL ITC Zapf Dingbats

PS ITC Zapf Dingbats

PS Math

PS Text

Pi Font

Symbol

Wingdings

POSTNET Barcode

ISO : German

ISO : Spanish

ISO 2: IRV (Int'l Ref Version)

ISO 4: United Kingdom

ISO 6: ASCII

ISO 10: Swedish

ISO 11: Swedish for Names

ISO 14: JIS ASCII

ISO 15: Italian

ISO 16: Portuguese

ISO 17: Spanish

ISO 21: German

ISO 25: French

ISO 57: Chinese

ISO 60: Norwegian version 1

ISO 61: Norwegian version 2

ISO 69: French

ISO 84: Portuguese

ISO 85: Spanish

ISO 8859-1 Latin 1 (ECMA-94)

ISO 8859-2 Latin 2

ISO 8859-5 Latin/Cyrillic

ISO 8859-7 Latin/Greek

ISO 8859-9 Latin 5

ISO 8859-10 Latin 6

ISO 8859-15 Latin 9

PC-8 Bulgarian

PC-8 Danish/Norwegian (437N)

PC-8 Greek Alternate (437G)

PC-8 Turkish (437T)

PC-8 Latin/Greek

PC-8 PC Nova

PC-8 Polish Mazovia

PC-8 Code Page 437

PC-775 Baltic (PC-8 Latin 6)

PC-850 Multilingual

PC-851 Greece

PC-852 Latin 2

PC-853 Latin 3 (Turkish)

PC-855 Cyrillic

PC-857 Latin 5 (Turkish)

PC-858 Multilingual Euro

PC-860 Portugal

PC-861 Iceland

PC-863 Canadian French

PC-865 Nordic

PC-866 Cyrillic

PC-869 Greece

PC-911 Katakana

PC-1004 OS/2

Math-8

Greek-8

Turkish-8

Roman-8

Roman-9

Roman Extension

Ventura ITC Zapf Dingbats

Ventura International

Ventura Math

Ventura US

Windows 3.0 Latin 1

Windows 98 Cyrillic

Windows 98 Greek

Windows 98 Latin 1

Windows 98 Latin 2

Windows 98 Latin 5

Windows 98 Latin 6 (Baltic)

Downloadable fonts

You can download scalable and bitmapped fonts in PostScript 3 emulation and PCL emulation. Fonts can be downloaded to printer memory, flash memory, or a hard disk option. Fonts downloaded to flash memory or disk remain in memory even after the printer language changes, the printer resets, or the printer is turned off.

The MarkVision utility includes a remote management function that lets you manipulate the font files you've downloaded to flash memory or disk. See page 189 for more information about MarkVision.

D

Safety information

  • If your product is NOT marked with this symbol, it MUST be connected to an electrical outlet that is properly grounded.
  • The power cord must be connected to an electrical outlet that is near the product and easily accessible.
  • Refer service or repairs, other than those described in the operating instructions, to a professional service person.
  • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
  • Your product uses a laser, exercise CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.

Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.

As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.

German acoustics statement

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.

Acoustics

1-Meter Average Sound Pressure, dBA
Printing 47 dBA
Idling 30 dBA

Electronic emissions notices

Electronic emission information for your printer varies, depending on whether or not you have an optional network adapter installed.

Without a network adapter installed

Federal Communications Commission (FCC) compliance information statement

Your Lexmark Optra C710 color laser printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lab Operations

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

(606) 232-3000

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

European Community (EC) Directives Conformity

This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.

A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Japanese VCCI Notice

(Without a Network Card Installed)

With a network adapter installed

Federal Communications Commission (FCC) compliance information statement

Your Lexmark Optra C710 color laser printer has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Industry Canada compliance statement

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Japanese VCCI Notice

(With a Network Card Installed)

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.

A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.

This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

Warning

When a network card is installed, this is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures.

The United Kingdom Telecommunications Act 1984

This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

Laser notices

The following laser advisory label is affixed to this printer as shown:

Laser Advisory Label

LEXMARK Optra C710 - Laser Advisory Label - 1

natural_image Technical line drawing of a mechanical component with no visible text or symbols

Advisory label

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. Perigo - Emissão invisível de laser quando os cartuchos são removidos e a trava aberta. Evite exposição ao feixe. Opasnost - Nevidilivo laserako zračenje kada su kasete uklönjene i ponbliena sligumosna veza. Izbjegavati iblaganje zracima. Pozor Nebezpeči výskytu neviditelného laserového záření při odstranění kazet a odblokování pojistky. Novystavujte se paprskům. Fare - Usynlig laserstråling, når tonerkassetterne fjernes og aflašning ophaeves. Undgå at komme i kontakt med strålen. Pas op! - Onzichtbare laserstråling als cartridges worden verwijderd en vergrendeling open is. Voorkom blootstelling aan de stralen. Danger - Radiations invisibles lors du retrait des cartouches et du déverouillage des loquets. Eviter toute exposition au rayon laser. Vaara - Näkkymätöntä Lasersätielyå on varottava, kun värikasetit on poistettu ja lukitus na uuki. Vältä sätteelle altistumista. Gefahr - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden! Káðuvoc - Adaporn oskrvoškois kláspó ótván ospakovívnsa os kasteres kva efduževsruvišnega n eviðopráksla. Ampolyens my idéson om bőtum wav oskivnu. Figyelem! A kazetták kivítelekor láthatatlan lézersugárzás téphet fel, ha a biztonsági kapcsoló nem működik. Kerüfjük el a lézersugarat. Pericolo - Emissione di radiazioni laser durante la rimozione delle cartucce e del blocco. Evitare l'esposizione ai raggi Fare - Usynlig laserstråling når kassetter tas ut og sperren er satt ut av spill. Ungå eksponering.

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

Laser

KLASS 1 LASER APPARAT

Japanese Laser Notice

レーザーに関するお知らせ

Chinese Laser Notice

注意:

Statement of Limited Warranty

Lexmark International, Inc., Lexington, KY

This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer.

Lexmark Optra C710 color laser printer

This Statement of Limited Warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as "Remarketer."

Warranty

Lexmark warrants that this product:

  • Is manufactured from new parts, or new and serviceable used parts, which perform like new parts,
  • Is free from defects in material and workmanship,
  • Conforms to Lexmark's official published specifications, and
    • Is in good working order.

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair without charge.

If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

Warranty service

The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt.

To obtain warranty service you may be required to present proof of original purchase. Warranty service will be provided at your location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or

repaired item. The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, or damaged beyond repair. Also, such product must be free of any legal obligation or restrictions that prevent its exchange.

Before you present this product for warranty service, remove all programs, data, and removable storage media.

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-LEXMARK (1-800-539-6275), or on the World Wide Web at http://www.lexmark.com.

Extent of warranty

We do not warrant uninterrupted or error-free operation of a product.

Warranty service does not include repair of failures caused by:

  • modification or attachments
    • accidents or misuse
  • unsuitable physical or operating environment
  • maintenance by anyone other than Lexmark or a Lexmark authorized servicer
    • operation of a product beyond the limit of its duty cycle
  • failure to have installed a maintenance kit as specified (if applicable)
  • use of printing media outside of Lexmark specifications
  • use of other than Lexmark supplies (such as print cartridges, inkjet cartridges, and ribbons)
  • use of other than Lexmark product or component

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

Limitation of liability

Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty, you may recover actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) \$5,000 or 2) the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to any developer of materials supplied to Lexmark. Lexmark's and the developer's limitations of remedies are not cumulative. Such developer is an intended beneficiary of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Glossary

600/1200 Image Quality. A print quality setting that allows the printer to vary the size of each printed pixel, thereby producing a continuous tone effect. This setting improves the print quality of graphic fills, images, and halftones.

A4. Paper measuring 210 x 297 mm. Feeds long edge first.

A5. Paper measuring 148 x 210 mm. Feeds long edge first.

additive color. Color produced by mixing different combinations of the primary colors red, green, and blue (RGB). Color computer screens produce additive color.

application. See software application.

attendance message. A message that appears on the operator panel display describing a printer problem. The printer requires operator intervention before it can continue processing.

automated fax system. Lexmark's quick turnaround system for providing customers product information, technical tips, and printer driver information. The automated attendant walks the customer through the steps necessary to receive information by fax.

B4. Paper measuring 257 x 364 mm. Feeds short edge first.

B5. (1) Paper measuring 182 x 257 mm. Feeds short edge first. (2) Envelope measuring 176 x 250 mm.

baud. The rate at which data is sent to or received from the computer through the serial interface, in bits per second (bps).

bidirectional communication. Two-way communication between your printer and a computer, using Network Printing Alliance Protocol (NPAP 1.0 standard).

bin. See output bin.

bitmapped font. Predefined pattern of bits that represent a typeface at a specific size, style, and resolution.

bits per second (bps). A measurement of the speed of data being transferred through a serial interface.

bps. See bits per second.

buffer. A portion of memory used to temporarily store data.

Busy. A printer state in which the printer is processing data or printing pages.

byte. A group of eight binary digits processed as a unit. Typically used to represent an alphanumeric character.

C5. Envelope measuring 162 x 229 mm.

card stock. Heavy, single-ply paper frequently used for reports or book covers.

Centronics parallel interface. A standard for connecting printers and other peripheral devices to a computer. It defines the plug, socket, and electrical signals that are used for controlling the transmission of data.

CMY. Abbreviation for cyan, magenta, and yellow. See also subtractive color.

composite black. The result of combining a mixture of each of the subtractive primary colors (cyan, magenta, and yellow). Also called process black.

configuration. (1) The arrangement of a computer system, printer, or network. (2) The devices and programs that make up a system, subsystem, or network.

curl. Curvature at the edge of a sheet of paper.

D Data Set Ready (DSR). A “handshaking” signal contained in a serial interface indicating the device is ready to exchange information.

data stream. Print data and printer control information flowing from the host system (computer) to the printer without interruption.

Data Terminal Ready (DTR). A “handshaking” signal contained in a serial interface indicating the device is ready to exchange information.

default. An attribute, value, or setting that is assumed when none is explicitly specified.

developer roll. An element in the print cartridge that provides an even layer of toner to the photoconductor during the imaging process.

DIMM memory. Dual Inline Memory Module. This type of memory chip can be connected to multiple chips where Single Inline Memory Modules (SIMMS) can only be connected to one memory chip. Because of this, the DIMM memory chip provides wider and faster transfer of data.

disk. Optional device that you can install in the printer to provide non-volatile storage for downloaded fonts, symbol sets, or macros. A disk also lets you store job statistics, collate large jobs, and spool jobs to the disk.

display. The liquid crystal display on the printer operator panel that shows printer menus and messages.

DL. Envelope measuring 110 x 220 mm.

download. To transfer information, such as fonts, from a diskette or other device to your computer or printer for temporary or permanent storage.

dpi. Dots per inch. See resolution.

DRAM. See dynamic random access memory.

drawer. See optional drawer.

driver. See printer driver.

DSR. See Data Set Ready.

DTR. See Data Terminal Ready.

dynamic random access memory (DRAM). Memory that allows rapid storage and retrieval of data. DRAM contents are erased when electrical power is turned off.

E Electromagnetic Interference (EMI). Interference caused by a radiated electromagnetic field. Speakers, telephones, fans and other motors are typical sources of EMI.

emulation. Imitation of a printer processing language; for example, PCL 5 emulation imitates the printer language used with the Hewlett-Packard LaserJet printer.

Ethernet. A network with a bus topology that utilizes carrier sense multiple access with collision detection (CSMA/CD). An Ethernet network may be installed using any of three cabling systems:

  • Ethernet 10Base2 (using RG-58 coax)
  • Ethernet 10BaseT (using telephone twisted pair cable)
  • Ethernet 100BaseTX

external network adapter (ENA). A LAN device—such as the Lexmark MarkNet XLe or MarkNet Pro—that attaches externally to the printer and lets you connect various printers to your network, thereby freeing dedicated PC print servers for use as LAN workstations.

F factory default. Printer setting defined when the printer is manufactured.

Fastbytes protocol. A parallel printer protocol that enables the printer to receive information at faster transmission rates than normal.

firmware. Printer system software that resides in the printer's Read-Only Memory (ROM).

flash memory. Memory that provides non-volatile storage for downloaded fonts, symbol sets, or macros.

font. A family or set of characters that have common visual characteristics, such as size, weight, and style; for example, Arial Bold.

fuser. A replaceable unit inside the printer that uses heat and pressure to make toner adhere to the paper.

fuser coating roll. A replaceable component inside the fuser that coats the fuser rollers with oil.

G grain. The alignment of the paper fibers in a sheet of paper. For example, in grain long paper, the fibers run the length of the page.

graphics. Visual data, such as graphs and charts, that are usually generated electronically from a software application.

g/m². Grams per square meter. Metric measurement for paper weight.

Handshaking. The exchange of predetermined signals when a connection is established.

hex trace. A diagnostic printer mode that lets you print the uninterpreted printer data stream so you can see a hexadecimal and character representation of a print job.

Honor INIT. A printer setting that allows the printer to be reset by an initialization signal sent from the computer.

image. The output form of graphics data, a drawn representation of a graphics file.

images. Visual data typically scanned from original sources external to the PC, such as photographs or video frames.

INA. Internal network adapter. See network adapter.

infrared adapter. An external device that uses a low-power infrared beam to allow a computer to exchange data with a printer without a physical connection between the two.

interface. The connection between the computer and the printer.

job accounting. A printer feature that lets you store statistical information about your printer's most recent jobs on an optional disk installed in your printer.

job buffering. A printer feature that lets you spool print jobs to an optional disk installed in the printer.

K KB. Kilobyte; 1024 bytes.

L LAN. See local area network.

landscape orientation. Printed page orientation in which the print runs along the long edge of the paper.

LCD. See liquid crystal display.

legal. Paper measuring 8.5 x 14 in.

letter. Paper measuring 8.5 x 11 in.

lines per page (lpp). The number of lines of text that can be printed on one page.

link. The connection between the computer system or local area network and the printer.

liquid crystal display (LCD). The display technology that shows menu selections and messages on the operator panel.

local area network (LAN). A computer network located on a user's premises within a limited geographical area.

LPTx. A representation of one of the logical parallel ports (for example, LPT1) on a personal computer.

M macro. A collection of commands grouped together and temporarily or permanently stored in printer memory.

manual feed. Feeding one sheet of media (paper, envelope, transparency) into the printer at a time.

MarkNet Pro. See external network adapter.

MarkNet S. Family of multi-protocol Lexmark INAs. Versions for Ethernet and Token-Ring available.

MarkNet XLe. See external network adapter.

MarkVision. A printer utility that works with the printer's bidirectional communication capability to provide continuous printer status and let you configure multiple printers from a single setup file.

MB. Megabyte; 1,048,576 bytes.

media. Any materials you print on, such as paper, envelopes, labels, and transparencies.

menu. The choices for displaying, altering, or testing printer features and settings.

multipage printing. Prints the images of a specified number of pages on one sheet of paper. For example, select 4-Up to print reduced images of pages 1–4 on the first sheet of paper, 5–8 on the second sheet, and so on.

multipurpose feeder. Paper feeder on the front of the printer that lets you load a small stack of envelopes, transparencies, and labels.

N

network. A group of computers, printers, and other hardware devices connected to each other so they can share information.

network adapter. The network card you install in your printer to connect your printer to a local area network.

Not Ready. A printer state in which the printer does not accept data from the computer. This state is initiated either by operator intervention or a printer error.

n-up printing. See multipage printing.

O

operating system. The basic software that provides the low-level functions needed to operate your computer.

Operation ReSource. Lexmark's process established to recycle print cartridges, fusers, transfer belts, and other supplies.

operator panel. The buttons and liquid crystal display on the printer used to change printer settings and display printer status.

operator panel display. See display.

optional drawer unit. A unit you install under your printer that holds two 250-sheet paper trays.

orientation. The perspective describing whether the printed text runs along the short (portrait) or long (landscape) edge of the paper.

output bin. The paper exit area. The top output bin allows the paper to exit face down and collated.

overlay. Background text or graphics intended to appear the same in each file where the overlay is applied.

P

pages per minute (ppm). The number of typical pages of text that can be printed in one minute.

paper guides. Sliding parts in the paper trays that define proper placement of paper. Failing to properly adjust the paper guides may result in paper jams.

paper type. A printer setting that defines the type of media (plain paper, letterhead, or transparency, for example) loaded in a specified tray.

parallel interface. A bidirectional interface for exchanging data between the computer and the printer.

pel. Picture element. The smallest addressable unit that can be effectively reproduced by the printer.

photoconductor. An element of the print cartridge. As the photoconductor rotates, it uses positive and negative charges to attract the toner necessary to define the image produced by the LEDs.

pitch. A unit of measure that designates the number of characters that can be printed in 1 horizontal inch. For example, a 10-pitch font prints 10 characters per inch (cpi).

point. A unit of measure that designates the height of a printed character (1 point = 1/72 in.).

point size. The height of the characters in a font.

portrait orientation. Printed page orientation in which the print runs along the short edge of the paper.

power saver. A printer setting that reduces power usage when the printer is idle. When the Power Saver message is displayed, the printer is ready to receive print jobs.

ppm. See pages per minute.

primary color. Colors that, when combined, produce white in an additive color system and black in a subtractive color system. Red, green, and blue (RGB) are the additive primaries. Cyan, magenta, and yellow (CMY) are the subtractive primaries.

print cartridge. The replaceable unit inside the printer that contains the toner supply, photoconductor and developer.

print material. See media.

print server. See external network adapter.

printer driver. A program that translates the language of a software application to the language of the printer so the two can communicate data.

printer language. A set of defined commands (such as PCL or PostScript) to which the printer responds.

process black. See composite black.

proportionally spaced font. A font that varies the width of the character to allow uniform spacing around characters.

protocol. A set of rules governing the communication and the transfer of data between two or more devices.

R RAM. See random access memory.

random access memory (RAM). Memory that allows rapid storage and retrieval of data. RAM contents are erased when electrical power is turned off.

Ready. State of the printer in which it can receive, process, and print data. Press the Go button to return the printer to the ready state. When the printer is in the ready state, the message Ready or the message Power Saver appears on the operator panel display.

rear paper guide. Sliding part at the back of the paper tray that defines the proper placement of paper and communicates to the printer the paper size loaded.

receive-only fax. A printer function possible if an optional tri-port adapter is installed. You can set up the serial port to receive faxes from a class 1 fax modem.

resolution. A measure of the sharpness of a printed image, expressed in the number of dots per inch (dpi).

RGB. Abbreviation for red, green, and blue. See additive color.

scalable font. A font whose characters are stored only as outlines so it is easy to change (or scale) the size of the characters (measured in points).

screen font. A font you download to your computer so it appears the same on the computer screen as it does on a printed page.

SDRAM memory. Synchronous Dynamic Random Access Memory is fast memory. It improves your systems performance by transmitting data on every clock cycle, thus skipping the wait states like other types of memory.

serial interface. A way of communicating between computer and printer by transmitting data one bit at a time.

server. A device that allows the sharing of resources, such as printers, on a network.

service message. A printer message that indicates the printer needs service.

setting. Values you choose from printer menus or software applications that control printer operation and the appearance of the printed page.

SmartSwitch. A printer function that automatically switches the printer language to that of the job the software application is sending to the printer.

software application. Any program loaded on your computer used to perform a specific task, such as word processing or data compiling.

standard protocol. A parallel printer protocol where the printer receives information sent from the computer at a normal transmission rate.

status message. A printer message that provides information on the state of the printer.

subtractive color. Color produced by mixing primary colors to produce a pigment or dye that reflects one wavelength of light and absorbs (or subtracts) all others. Color printers use subtractive color. The subtractive primary colors are cyan, magenta, and yellow.

symbol set. A unique set of alphanumeric characters and symbols the printer uses to print the requested font. Different symbol sets offer the diverse characters required for different languages or symbol-intense applications.

system board. The printer's main circuit board.

T timeout. A time interval allotted for certain operations to occur.

Token-Ring. A type of network communication that conforms to IEEE 802.5 standard. The name is derived from its physical ring configuration and the passing of a token from adapter to adapter.

toner. The material that adheres to the paper or other media to create the printed page.

transfer belt. The rotating belt inside the printer that uses an electrostatic charge to carry or transfer the image from the photocondutor to the media on which it is to be printed.

tray linking. A means of increasing the capacity of the paper source by having the printer feed paper from one tray until it is empty and then automatically feed paper from another tray.

tri-port adapter. Optional card you can install inside the printer to add support for three interfaces: LocalTalk, serial (or receive-only fax), and infrared.

TrueType fonts. Fonts that use a single font outline for both screen display and printing. You can use TrueType fonts in Microsoft Windows applications and scale them to any height. They print exactly as they appear on the screen.

U user default. Printer setting selected by a user that remains in effect until a new user default is chosen.

V value. One of the settings available for a specific menu item.

Y yield. The approximate number of A4 or letter size sheets you can print before a supply or service item must be replaced. For example, if a print cartridge has a yield of 15,000 pages, you can print approximately 15,000 pages before you must replace the print cartridge.

Index

Numerics

20x Paper Jam 157

23x Paper Jam Check Duplex 158

24x Paper Jam Check Tray x 158

25x Paper Jam MP Feeder 158

2-Color Draft setting 86

30 color toner missing 152

35 Res Save Off 152

37 Insufficient Collation Area 152

37 Insufficient Defrag Memory 153

37 Insufficient Memory 153

38 Memory Full 153

39 Complex Page 153

51 Defective Flash 153

52 Flash Full 154

53 Unformatted Flash 154

54 Par x ENA Connection Lost 155

54 Serial Option x Error 154

54 Std Par ENA Connection Lost 154

55 Insufficient Fax Buffer 155

56 Parallel Port x Disabled 155

56 Serial x Port Disabled 155

56 Standard Parallel Port Disabled 155

58 Too Many Disks Installed 155

61 Defective Disk 155

62 Disk Full 156

63 Unformatted Disk 156

64 Disk not in Slot 3 156

70-79 Network 156

83 Transfer Belt Life Warning 18, 156

84 Transfer Belt Exhausted 156

84 Transfer Belt Life Warning 18, 156

85 Coating Roll Life Warning 17, 157

86 Transfer Belt Missing 18, 157

87 Fuser Exhausted 18, 157

88 color Cartridge Empty 157

88 Color Cartridge Low/ Empty 17

88 color Toner Low 157

900 Service RIP Software 158

910-912 Service Engine Motor 158

917 Service Transfer Belt 158

920-929 Service Fuser Error 159

930-935 Service Printhead Error 159

939 Service RIP Engine Comm 159

941 Service Code CRC 159

941 Service Font CRC 159

943 Service RIP Font Version 159

944-946 Service System Board 159

948 Service Engine Card 159

953-954 Service NVRAM Failure 159

955 Service Code/Font CRC 159

956-959 Service System Board 159

960-963 Service RAM Memory Error 159

964-965 Service Emulation Error 159

970-979 Service Network Card x 160

990-993 Service Engine Error 160

A

A4 Width (PCL Emul Menu) 46

acoustics 227

additive colors 76

Alarm Control (Setup Menu) 42

alerts 194

attributes 82

Auto Continue (Setup Menu) 40

Auto CR after LF (PCL Emul Menu) 46

Auto LF after CR (PCL Emul Menu) 47

automated fax system xii, 199

avoiding print quality problems 86

B

bitmapped fonts

resident 211

black and white 85

Black Toner (Supplies Menu) 17

Blank Pages (Finishing Menu) 27

buttons, printer 8

C

Cancel 35

Cancel Fax (Job Menu) 35

Cancel Job (Job Menu) 35

canceling print jobs 35

card stock

guidelines 103

loading 110

printing 111

Card Stock & Label Guide xi, 98

cartridge installation 32

cautions x

CD

contents xi

MarkVision 189

online documentation xi

Change Cartridges

Install Cartridges 121

install cartridges 32

changing printer settings

from MarkVision 7,194

from operator panel 12

cleaning 181

cleaning the waste toner sensor 184

clearing the waste toner sensor 184

Clock Menu 58

CMYK 85

Coating Roll 17

coating roll

replacing 126

when to replace 118

collating

memory requirements 90

using the optional disk 92

Collation (Finishing Menu) 28

color

adjusting 19

color calibration 78

color correction 84

Color Correction (Color Menu) 19

color correction settings 81

color difference 77

color management systems 78

Color Menu 19

Color Correction 19

Image Enhancement 19

Print Resolution 19

CompuServe 199

confidential job

PIN numbers 36

Configure MP (Paper Menu) 25

conserving supplies 119

controlling your printer 80

conventions used in manual x

Copies (Finishing Menu) 27

Custom Types (Paper Menu) 25

Cyan Toner (Supplies Menu) 17

D

Defragment Flash (Utilities Menu) 33

device profile 78

disk 92

collating jobs 92

directory of contents 196

formatting 34

job buffering 92

managing resources 93

partitioning for job buffering 197

setting as the download target 39

storing job statistics 93

display 85

Display Language (Setup Menu) 42

Download Target (Setup Menu) 39

downloading

fonts 213

drawer, optional

options

250-sheet paper trays 109

driver, printer

See printer drivers

Duplex (Finishing Menu) 27

Duplex Bind (Finishing Menu) 27

duplex unit paper jam 175

dust collector 181

E

electronic emissions notices 228

empty print cartridges 113, 117

recycling 119

energy conservation 38, 227

Energy Star 227

envelopes

guidelines 102

loading 102

printing 111

sizes supported 97

error messages

See printer messages

F

factory defaults

restoring 33

Factory Defaults (Utilities Menu) 33

fax, automated xii, 199

Fax, cancel 35

Finishing Menu

Blank Pages 27

Collation 28

Copies 27

Duplex 27

Duplex Bind 27

Multipage Border 31

Multipage Order 30

Multipage Print 30

Multipage View 31

Separator Sheets 29

Separator Source 29

flash memory 92

directory of contents 196

formatting 33

managing resources 93

setting as the download target 39

Font Name (PCL Emul Menu) 44

Font Priority (PostScript Menu) 48

Font Source (PCL Emul Menu) 44

fonts

bitmapped 206

downloadable 213

printing sample list 205

resident 206

scalable 206

selecting 44

sizing 44

Format Disk (Utilities Menu) 34

Format Flash (Utilities Menu) 33

Fuser 18

fuser

replacing 118, 131

G

German acoustics statement 227

glossary 241

Go button 8

guidelines

online documentation xi

H

Halftone screens 82

hard disk

See disk

held jobs

Reserve Print

Repeat Print

Verify Print 37

Hex Trace (Utilities Menu) 34

how we see color 76

|

Image Enhancement (Color Menu) 19

Image Smoothing (PostScript Menu) 48

images

printing 48

information, online documents

Card Stock & Label Guide xi

Technical Reference xi

Infrared Menu 59

Infrared Buffer 60

Infrared Port 59

Job Buffering 60

Max Baud Rate 61

NPA Mode 60

PCL SmartSwitch 59

PS SmartSwitch 59

Transmit Delay 61

Window Size 61

Internet 48,199

intranet servers 189, 199

inventory, printer hardware 196

J

Jam Recovery (Setup Menu) 41

jams

See paper jams

Japanese VCCI notice 230

Job Accounting (Setup Menu) 43

Job Acct Limit (Setup Menu) 43

Job Acct Stat (Utilities Menu) 34

Job Buffer Size (Setup Menu) 43

job buffering

allocating memory 43

FAX port 68

infrared port 60

LocalTalk port 63

network port 57

parallel port 50

serial port 53

setting up in MarkVision 197

USB port 66

using a hard disk 92

Job Menu 35

Cancel Fax 35

Cancel Job 35

Print Buffer 35

Reset Printer 35

job queue management 197

job statistics 195

deleting 34

printing 34

setting the maximum number of jobs 43

storing on disk 43,93

L

label guidelines 103

labels

loading 110

printing 111

landscape orientation 45

laser notices 231

letterhead

guidelines 99

Lines per Page (PCL Emul Menu) 46

loading paper

letterhead paper 108, 111

multipurpose feeder 110

trays 105

LocalTalk Menu 62

LocalTalk Addr 64

LocalTalk Buffer 63

LocalTalk Name 64

LocalTalk Port 62

LocalTalk Zone 64

NPA Hosts 64

NPA Mode 63

PCL SmartSwitch 62, 65

PS SmartSwitch 62, 65

locking the operator panel menus 14

M

Macintosh

MarkVision 189

Magenta Toner (Supplies Menu) 17

managing color 78

managing memory 89

flash memory 92

hard disk 92

printer memory 89

solving problems 90

MarkNet internal print server 202

MarkVision 191

alerts 194

custom media names 195

features 191

job buffering 197

job queue management 197

job statistics 195

managing memory 93

online documentation xi

operating systems supported 189

passwords 196

print buffer management 197

printer inventory 196

remote operator panel 7,194

resource management 196

security 196

visual status 194

media and supplies 86

media guidelines

card stock 103

envelopes 102

labels 103

letterhead 99

paper 98

storing 104

transparencies 100

memory

allocating 91

flash 92

hard disk 92

managing 89

printer memory 89

solving problems 90

Menu button 8

menu settings

changing 12

printing default settings 10

menus 10

changing settings 12

Color 19

disabled 148

enabled 148

Fax 67

Finishing 27

Infrared 59

Job 35

LocalTalk 62

locking 14,148

Network 56

overview 16

Paper 20

Parallel 49

PCL Emul 44

PostScript 48

Serial 52

Setup 38

Supplies 17

unlocking 14,148

USB 65

Utilities 32

messages

fax status 15

See printer messages

Multipage Border (Finishing Menu) 31

Multipage Order (Finishing Menu) 30

Multipage Print (Finishing Menu) 30

Multipage View (Finishing Menu) 31

multipurpose feeder

media specifications 96

opening 110

printing from 111

using 110

N

Network Menu 56

Job Buffering 57

Network Buffer 57

Network x Setup 58

NPA Mode 56

PCL SmartSwitch 56

PS SmartSwitch 56

notices 227

notices, laser 231

NPA mode

USB 65

n -up printing 30

O

online documentation xi

Operation ReSource 119

operator panel

buttons 8

menus 16

messages 147

remote 194

setting the display language 42

options

250-sheet drawer 109

disk 92

print server 202

specifications 202

Orientation (PCL Emul Menu) 45

OS/2 Warp

MarkVision 189

P

page count 32

Page Protect (Setup Menu) 41

paper

guidelines xi, 98

letterhead 99

loading 105

loading letterhead 108, 111

output 27

selecting a size 20

size sensing 107

sizes supported 96

sources 20,95

storing 104

paper jam 201 171

paper jam 202 170

paper jam 24x 173

paper jam 250 172

paper jams

avoiding 104

clearing 167, 168, 175

duplex unit 175

transparency jams 167

Paper Loading (Paper Menu) 26

Paper Menu 20

Configure MP 25

Custom Types 25

Paper Loading 26

Paper Size 20

Paper Source 20

Paper Type 22

Substitute Size 25

paper path 168, 175

Paper Size (Paper Menu) 20

paper sizes

supported 96, 97

Paper Source (Paper Menu) 20

paper sources 95

capacity 96

linking 109

media specifications 96

selecting 20

Paper Type (Paper Menu) 22

Parallel Menu 49

Advanced Status 50

Honor Init 51

Job Buffering 50

NPA Mode 49

Parallel Buffer 50

Parallel Mode 1 51

Parallel Mode 2 51

PCL SmartSwitch 49

Protocol 51

PS SmartSwitch 49

part numbers

transparencies 114

passwords

MarkVision 196

PCL Emul Menu 44

A4 Width 46

Auto CR after LF 46

Auto LF after CR 47

Font Name 44

Font Source 44

Lines per Page 46

Orientation 45

Pitch 45

Point Size 44

Symbol Set 45

Tray Renumber 47

PCL emulation 38

command listing xi

menu 44

resident fonts 206

PCL scalable fonts 206

Pitch (PCL Emul Menu) 45

Point Size (PCL Emul Menu) 44

popular color management systems 79

portrait orientation 45

PostScript emulation 38

menu 48

resident fonts 206

PostScript Menu 48

Font Priority 48

Image Smoothing 48

Print PS Error 48

PostScript scalable fonts 208

Power Saver (Setup Menu) 38

primary colors 76

Print Area (Setup Menu) 42

Print Buffer (Job Menu) 35

print buffer management 197

print cartridge

ordering 113

recycling 119

storing 115

print cartridge dust collector 181

Print Directory (Utilities Menu) 32

Print drivers 87

Print Fonts (Utilities Menu) 32

print material

guidelines

online documentation xi

Print Menus (Utilities Menu) 32

Print Net1 Setup (Utilities Menu) 32

Print Net2 Setup (Utilities Menu) 32

Print Net3 Setup (Utilities Menu) 32

Print PS Error (PostScript Menu) 48

print quality

color 19

images 48

problems 161

Print Resolution (Color Menu) 19

print server

online documentation xi

print servers 202

print speed 2,166

Print Timeout (Setup Menu) 39

printable area 42

printer

commands xi

configuration files 193

dimensions 203

features 201

inventory 196

memory 89

menus 16

messages 147

operator panel 8

options 201

resetting 35

specifications 201

status 190

supplies 203

printer driver settings 5

printer drivers

getting the latest versions 199

Printer Language (Setup Menu) 38

printer memory 89

managing 91

options 90

problems 90

printer messages

Activating Menu Changes 148

attendance messages 150

Busy 147

Cancelling Job 149

Change tray 150

Clearing Job Accounting Stat 149

Close Top Cover 150

Coating Roll 17

Coating Roll Life Warning 157

color Cartridge Empty 157

Color Cartridge Low/Empty 17

color Toner Low 157

color toner missing 152

Complex Page 153

Defective Disk 155

Defective Flash 153

Defragmenting Flash 150

Delete All Jobs 152

Deleting Jobs 149

Disabled Menus 148

Disk Full 156

Disk not in Slot 3 156

Enabled Menus 148

Files Will be Lost. Go/Stop? 152

Flash Full 154

Flushing Buffer 149

Formatting Disk 150

Formatting Flash 149

Fuser Exhausted 18, 157

Infrared x 149

Insert Tray x 150

Insufficient Collation Area 152

Insufficient Defrag Memory 153

Insufficient Fax Buffer 155

Insufficient Memory 153

Invalid Font Data 152

Invalid Network x Code 152

Load Manual 151

Load tray 151

LocalTalk x 148

Locking Menus 148

Memory Full 153

Network 156

Network Card Busy 150

Network x 148

No Jobs Found 151

Not Ready 148

Paper Jam 157

Paper Jam Check Duplex 158

Paper Jam Check Tray x 158

Paper Jam MP Feeder 158

Par x ENA Connection Lost 155

Parallel 148

Parallel Port x Disabled 155

Performing Self Test 147

Power Saver 147

Print Jobs on Disk? 152

Printing Directory List 149

Printing Font List 149

Printing Job Accounting Stat 149

Printing Menu Settings 149

Programming Disk 150

Programming Flash 149

Queing Jobs 149

Ready 147

Ready Hex 148

Res Save Off 152

Resetting the Printer 149

Restoring Factory Defaults 149

Serial Option x Error 154

Serial x 148

Serial x Port Disabled 155

Service Code CRC 159

Service Emulation Error 159

Service Engine Card 159

Service Engine Error 160

Service Engine Motor 158

Service Font CRC 159

Service Fuser Error 159

Service Network Card x 160

Service NVRAM Failure 159

Service Printhead Error 159

Service RAM Memory Error 159

Service RIP Engine Comm 159

Service RIP Font Version 159

Service RIP Software 158

Service System Board 159

Service Transfer Belt 158

Standard Parallel Port Disabled 155

status messages 147

fax 149

Parallel x 148

Ready Hex 148

Std Par ENA Connection Lost 154

Supplies 148

Too Many Disks Installed 155

Transfer Belt 18

Transfer Belt Exhausted 156

Transfer Belt Life Warning 156

Transfer Belt Missing 18, 157

Tray x Empty 151

Unformatted Disk 156

Unformatted Flash 154

Unlocking Menus 148

Waiting 148

warming engine 147

printer settings, changing

from MarkVision 7

from operator panel 12

printer utilities

getting the latest versions 199

MarkVision 191

printing

directory of contents of flash and disk 32

font samples 32

images 48

menu settings page 10,32

multiple page images per sheet (n-up) 30

problems 165

printing text 83

problems

alerts 194

error messages 147

memory 90

paper jams 168, 175

print quality 161

printing 165

things to check 145

LEXMARK Optra C710 - P - 1

Quick Reference ix

LEXMARK Optra C710 - P - 2

remote operator panel 7,9,194

renumbering trays 47

Replacing

air filter 133

coating roll 126

fuser 131

print cartridges 117, 121

supplies 116

transfer belt 138

transfer roller 140

replacing supply items 120

Reset Printer (Job Menu) 35

resetting the printer 35

resident fonts 206

resource management 93, 196

Resource Save (Setup Menu) 39

Return button 9

RGB 84

RGB color 75

S

safety information 215

scalable fonts

resident 206

screen angle 83

screen frequency 82

screening methods 80

security

MarkVision 196

Select button 9

Separator Sheets (Finishing Menu) 29

Separator Source (Finishing Menu) 29

Serial Menu 52

Baud 54

Data Bits 54

Honor DSR 55

Job Buffering 53

NPA Mode 52

Parity 55

PCL SmartSwitch 52

PS SmartSwitch 52

Robust XON 54

RS-232/RS-422 53

RS-422 Polarity 53

Serial Buffer 53

Serial Protocol 54

service

calling 188

messages 157

warranty 239

settings

changing from MarkVision 7,194

changing from operator panel 12

printing current defaults 10

Setup Guide ix

Setup Menu 38

Alarm Control 42

Auto Continue 40

Display Language 42

Download Target 39

Jam Recovery 41

Job Accounting 43

Job Acct Limit 43

Job Buffer Size 43

Page Protect 41

Power Saver 38

Print Area 42

Print Timeout 39

Printer Language 38

Resource Save 39

Wait Timeout 41

solving problems

memory 90

paper jams 168, 175

print quality 161

printing 165

sources of information, online documents

Card Stock & Label Guide xi

Technical Reference xi

specifications

standard tray 96

specifications, printer 201

spooling jobs

See job buffering

spot function 83

standard tray specifications 96

statistics

See job statistics

status, printer

MarkVision 190, 194

messages 147

Stop button 9

storing

media 104

supplies 115

Substitute Size (Paper Menu) 25

subtractive color 76

supplies

coating roll 118

conserving 119

ordering 113

recycling 119

replacing 116

storing 115

transparencies 100

Supplies Menu 17

Coating Roll 17

color Toner 17

Fuser 18

Transfer Belt 18

Tray x 17

supply items, replacing 120

Symbol Set (PCL Emul Menu) 45

Symbol Sets 211

T

Technical Reference xi

timeouts

print timeout 39

wait timeout 41

Transfer Belt 18

transfer belt

replacing 138

transparencies 86, 114

guidelines 100

loading 101

ordering 100

printing 111

recommended 100

tray linking 109

disabling 24

Tray Renumber (PCL Emul Menu) 47

Tray x (Supplies Menu) 17

trays

capacity 96

linking 109

loading 105

media specifications 96

renumbering 47

troubleshooting

Hex Trace mode 34

memory problems 90

PostScript errors 48

print quality problems 161

printing problems 165

types of color 75

U

understanding color 75

UNIX Networks

MarkVision 189

USB Menu 65

user default settings 10

changing 12

overriding 7,145

printing current settings 10

using color 75

utilities

MarkVision 189

Utilities Menu 32

Change Cartridges 32

Change Toner 32

Defragment Flash 33

Factory Defaults 33

Format Disk 34

Format Flash 33

Hex Trace 34

Job Acct Stat 34

Print Directory 32

Print Fonts 32

Print Menus 32

Print Net1 Setup 32

Print Net2 Setup 32

Print Net3 Setup 32

V

vivid 84

W

Wait Timeout (Setup Menu) 41

warnings x

Windows

MarkVision support 189

World Wide Web xii, 199

LEXMARK Optra C710 - W - 1

Yellow Toner (Supplies Menu) 17

Lexmark Optra C710 Color Printer

User's Guide

Part Number 10E0201

9/99

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LEXMARK Optra C710 - W - 2

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© 1999 Lexmark International, Inc.

740 West New Circle Road

Lexington, Kentucky 40550, USA

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Product information

Brand : LEXMARK

Model : Optra C710

Category : Printer