CaféRomatica NICR 799 - Coffee maker Nivona - Free user manual and instructions

Brand	Nivona
Model	CaféRomatica NICR 799
Product Type	Automatic coffee machine
Dimensions (W x H x D)	Approx. 260 x 380 x 480 mm
Weight	Approx. 9 kg
Power Supply	220-240 V, 50/60 Hz
Power Consumption	1450 W
Water Tank Capacity	2.2 L
Bean Hopper Capacity	200 g
Pump Pressure	15 bar
Functions	Espresso, coffee, hot water, steam, adjustable grind, brew temperature, cup volume
Maintenance	Automatic descaling and cleaning programs; removable brew unit
Safety Features	Auto shut-off, child lock, overheating protection
Warranty	24 months manufacturer's guarantee
Spare Parts Availability	Through authorized service centers
Repairability	Designed for service; replaceable wear parts

Frequently Asked Questions - CaféRomatica NICR 799 Nivona

What is the warranty period for the Nivona CaféRomatica NICR 799?

The warranty period is 24 months from the date of purchase by the first end user. It applies to appliances bought from an authorized dealer in the EU and operated within the EU.

How do I claim warranty service?

Contact the Central Service Office for your country by letter, email, or phone. Provide the original purchase proof (sales slip or invoice) with dealer name, date, and model. Send the appliance properly packed (preferably original packaging) with a description of the defect.

What does the warranty cover?

The warranty covers defects in construction, material, or manufacturing that significantly reduce the value or usability of the appliance. Nivona will repair, replace defective parts, or exchange the entire appliance at its discretion.

What is not covered by the warranty?

Excluded are: demonstration units, commercial use, defects from improper installation/operation/maintenance, damage from falls or external impacts, wear parts (seals, valves), foreign particles in grinder, and appliances not bought from an authorized Nivona dealer.

How often should I descale the machine?

Descaling frequency depends on water hardness and usage. The machine will prompt you when descaling is needed. Use only recommended descaling agents to avoid damage.

Can I use pre-ground coffee instead of beans?

Yes, most Nivona machines have a bypass doser for pre-ground coffee. Consult your manual for the correct quantity and procedure.

How do I clean the brew unit?

The brew unit should be removed and rinsed under running water weekly. Refer to the manual for removal instructions. Do not use detergent; just water.

What should I do if the machine shows an error code?

Check the manual for error code meanings. Common issues include empty water tank, full drip tray, or need for descaling. If the problem persists, contact customer service.

Where can I find spare parts or accessories?

Spare parts and accessories are available through authorized Nivona service centers. Contact the Central Service Office for your country listed in the manual or on www.nivona.com.

Is the machine energy efficient?

Yes, the Nivona CaféRomatica series features an energy-saving mode and auto shut-off to reduce power consumption when not in use.

USER MANUAL CaféRomatica NICR 799 Nivona

Mail: [e-mail] www.nivona.cz

DK

Melcom A/S

Godthåbsvej 73

DK-8660 Skanderborg

Phone: [phone]

www.mrc.com,OR

EST

Renerki Kaubanduse AS

Laki põik 6

EST-12918 Tallinn

Phone: [phone] Mail: klienditeenindus@rr

www.renerk.ee

FIN

Oy Wilfa Suomi AB

Piispansilta 11C, 8th floor

02230 Espoo

Phone: [phone]

Mail: asiakaspalvelu@wiifa.h

FR

CUISIDIS SAS

Fore. Living Solutions

Aged Sp. z o.o.

3 Maja 8 PL-05-80

Phone: [phone]

Mail: [e-mail]

www.nivona.pl

SE

Wilfa Sverige AB

Traktorvägen 68

SE-22660 Lund

Phone: [phone] Mail: [e-mail]

SK

BREL spol.s.r.o

Centrum 1746/265

GB Terms of Guarantee

passion for coffee

Garantiebedingungen

NIVONA Apparate GmbH, Südwestpark 49, 90449 Nürnberg, Germany (hereinafter: NIVONA) grants to the end user a manufacturer's guarantee for this appliance under the terms described below; the statutory rights for defects that you are entitled to towards the seller for a minimum period of two years starting with the delivery of the purchased item shall not be restricted by the guarantee granted below.

1. NIVONA guarantees that this newly manufactured appliance, designed and constructed for the preparation of coffee and hot beverages, in quantities suitable for an average household, at the time when sold by the dealer to the end user shows the qualities listed in the product description for this appliance and is free of any defects according to construction, material or manufacturing. Defects entitling to the assertion of guarantee claims exist subject to the value or the usability of the appliance being considerably reduced, exclusively.
2. This guarantee applies provided that the appliance was bought in a member state of the European Union [EU] at a specialised dealer authorised by NIVONA and provided that it is operated within the EU at the time the defect appears.
3. The guarantee period extends to 24 months starting with the day of sale by the dealer to the first end user.
4. A guarantee claim has to be asserted towards the Central Service Office of NIVONA in charge of your country within the guarantee period by letter, e-mail or phone. The adresses and contact data of the relevant Central Service Office are listed at the end of the present Terms of Guarantee as well as - as effective at a time - on the internet at www.nivona.com. For first information you may also turn to an authorised NIVONA dealer.

5. In case of a guarantee claim the end user has to send the appliance to the appropriate Service Office properly packed (original packaging, if possible) and supplied with the complete address of the end user together with a short description of the defect. To prove the guarantee claim the original purchase proof (sales slip, invoice) has to be added showing the name and address of the dealer, date of purchase and type of appliance.

6. NIVONA will furnish guarantee by - at its discretion - either repairing the appliance or exchanging defective parts or exchanging the complete appliance. Exchanged parts or appliances become the property of NIVONA.

In case that at the time of the event making the guarantee operative the appliance is no longer manufactured by NIVONA, NIVONA will deliver an appliance of its choice of at least the same quality from the current production.

Guarantee services shall neither imply an extension nor a restart of the guarantee period for the respective appliance. NIVONA will bear the costs for returning the appliance to the end user only to the extent necessary to send the appliance from the nearest Service Office to the end user. Any exceeding expenses are payable by the end user.

1. Exempted from the guarantee are
   a) exhibits and demonstration appliances,
   b) appliances operated for the preparation of coffee and hot beverages in gastronomy or hotel business,
   c) defects arisen by installing, operating or maintaining the appliance contrary to the instructions of use,
   d) defects arisen by fall, excess voltage or impacts from outside or interference by persons not authorised by NIVONA,
   e) defects at parts subject to wear (e.g. sealings, valves) or defects arisen due to defects at parts subject to wear as well as damages arisen by foreign particles in the grinder (e.g. stones);
   f) appliances not purchased at a specialised dealer authorised by NIVONA,
   g) exchange of expendable material (e.g filter) as well as cleaning or maintaining works unless they are necessary for repairing the appliance.
2. Any claims of the end user other than the rights of repair, of exchange of defective parts or exchange of the defective appliance provided for in these Terms of Guarantee shall not be justified under reference to the present guarantee.

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