Chef

CFG504SBNG - Oven Chef - Free user manual and instructions

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USER MANUAL CFG504SBNG Chef

Enjoy peace of mind. Register your appliance today.

Stay updated on better living services, safety notices and shop for accessories.

  1. Open the camera app on your smartphone and point at the QR code to scan

Product Registration QR code is located on the front of your appliance or inside the door rim*.

Chef CFG504SBNG - Enjoy peace of mind. Register your appliance today. - 1

text_image Diagram illustrating scanning a QR code using a smartphone, showing input and output arrows with Chinese text.
  1. Tap the notification or link to open the registration form
  2. Complete your details and enjoy peace of mind
    *Exact location of QR code may vary depending on oven model

CFE532WB, CFE532SB, CFE533WB, CFE536WB, CFE536SB, CFE535WB, CFE537WB, CFE547WB, CFE547WBB, CFE547SB, CFE547SBB, CFE516SB, CFG501WB, CFG504WB, CFG504SB, CFG503WB, CFG513SB, CFG513WB, CFG517WB, CFG517SB, CFG505WB, CFG505SB

Chef CFG504SBNG - Enjoy peace of mind. Register your appliance today. - 2

natural_image Black-and-white photo of a plated dish featuring sliced meat, leafy greens, and herbs (no visible text or symbols)

CHEF cooking

The Chef in Aussie kitchens for over 70 years

CONGRATULATIONS

Congratulations and thank you for choosing your Chef upright cooker. We are sure you will find your new appliance a pleasure to use and a great asset to your cooking. Before you use the appliance, we recommend that you read through the whole user manual which provides a description of the product and its functions. For future reference, please store this booklet in a safe place.

To avoid the risks that are always present when you use a gas appliance, it is important that the appliance is installed correctly and that you read the safety instructions carefully to avoid misuse and hazards.

This appliance complies with the requirements of Australia standards AS/NZS 60335.2.6 and AS/NZS 5263.

CONDITIONS OF USE

This appliance is intended to be used in household and similar applications such as:

  • Staff kitchen areas in shops, offices and other working environments
  • Farm houses
  • By clients in hotels, motels and other residential type environments
    • Bed and breakfast type environments.

Record model and serial number here:

Model: ..... Serial number: ....

The symbols you will see in this booklet have these meanings:

Chef CFG504SBNG - Record model and serial number here: - 1

warning

This symbol indicates information concerning your personal safety

Chef CFG504SBNG - warning - 1

caution

This symbol indicates information on how to avoid damaging the appliance

Chef CFG504SBNG - caution - 1

tips and information

This symbol indicates tips and information about use of the appliance

Chef CFG504SBNG - tips and information - 1

environmental tips

This symbol indicates tips and information about economical and ecological use of the appliance

Contents

Important safety instructions ....3

Installation....4

Gas conversion instructions....11

Operating for the first time....18

Installing your oven accessories....19

Using the gas cooker 20

Using the electric cooker....22

General hints and tips 24

Cleaning the cooker 26

Getting to know your oven....30

Oven guide....31

Troubleshooting....32

Warranty 34

Chef CFG504SBNG - Contents - 1

Important – check for any damage or marks

If you find the appliance is damaged or marked, you must report it within 7 days if you wish to claim for damage/ marks under the manufacturer's warranty. This does not affect your statutory rights.

Chef CFG504SBNG - Important – check for any damage or marks - 1

Information on disposal for users

  • Most of the packing materials are recyclable. Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers
  • If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal.

Important Information that may impact your Manufacturer's Warranty

Adherence to the directions for use in this manual is extremely important for health and safety. Failure to strictly adhere to the requirements in this manual may result in personal injury, property damage and affect your ability to make a claim under the Chef manufacturer's warranty provided with your product. Products must be used, installed and operated in accordance with this manual. You may not be able to claim on the Chef manufacturer's warranty in the event that your product fault is due to failure to adhere this manual.

Important safety instructions

Chef CFG504SBNG - Important safety instructions - 1

To avoid an electric shock or fire

This appliance is NOT intended for use by persons (including children) with reduced physical, sensory or mental capability, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

WARNING - Accessible parts may become hot during use. To avoid burns, young children should be kept away.

Young children should be supervised to ensure they do not play with this appliance.

DO NOT operate the hotplates with external timers or separate remote control system.

During use this appliance becomes hot. Care should be taken to avoid touching hot external, internal surfaces and hot elements when in use. Use oven gloves.

This appliance must NOT be used as a space heater.

DO NOT install an after market lid or cover over this appliance.

DO NOT spray aerosols in the vicinity of this appliance while it is in operation.

DO NOT use or store flammable materials in the appliance (incl storage drawer) or near this appliance.

Ensure all specified vents, openings and airspaces are not blocked

Install cooker, shelving and fittings in accordance with the Guide and Installation Instructions, to avoid accidents.

DO NOT operate the gas appliance if the smell of gas persists.

DO NOT MODIFY THIS APPLIANCE.

The cooking process has to be supervised. A short term cooking process has to be supervised continuously.

DO NOT install this appliance behind a decorative door in order to avoid overheating

DO NOT use this appliance as a space heater

Chef CFG504SBNG - To avoid an electric shock or fire - 1

Grill warnings

DO NOT leave grill on unattended.

Fat left on a grill dish is a fire hazard! Keep grill clean and turn off grill immediately after use.

If gas burner does not light in 15 seconds, allow one minute for gas to clear before trying again.

Placing thick portions of food under grill can be a fire hazard.

DO NOT cover the grill dish insert with foil.

Chef CFG504SBNG - Grill warnings - 1

Separate grill model: Grill with door open

Grill in oven model: Grill with door closed

Chef CFG504SBNG - Grill warnings - 2

Oven warnings

DO NOT use oven door as a shelf.

DO NOT push down on open oven door.

If the gas oven does not light in 8 seconds, allow 1 minute for gas to clear before trying again.

DO NOT line oven with foil or place anything on the bottom of the oven while baking, as trapped heat will crack or craze the floor of the oven cavity liner.

DO NOT use poly-unsaturated oils (vegetable oils) as this type of oil can cause black spots or deposits inside the oven. This residue is very difficult to remove.

Chef CFG504SBNG - Oven warnings - 1

Hotplate and burner warnings

DO NOT allow pots to boil dry, as damage to hotplate (and pan) may result.

DO NOT operate without a pot, fry pan etc on hotplates.

DO NOT allow cookware to overhang hob onto adjacent bench tops, this will cause scorching to the bench top surface.

Gas models: Ensure burner caps and crowns are in their correct position.

Do not store items on the cooking surface, to avoid fire.

Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire.

General appliance description

Electric Separate Grill Oven depicted

Grill with removable grill dish side supports grill and rack (where fitted)

Chef CFG504SBNG - General appliance description - 1

text_image dish side supports grill and rack (where fitted) Control panel Grill door (where fitted) Removable shelves Oven door Removable inner glass Kick panel Front adjustable feet Anti-tilt Grill element burner (Fan forced model) Rear adjustable feet Splashback

Installation

Location

The appliance has been designed to fit a 550mm gap in kitchen cabinetry or have free space on either side. Ensure the top of the hotplate is at least 10mm higher than the level of the benchtop.

Electric holo models must not be installed in a corner; they must be installed at least 100mm from the side wall.

Gas hob models must be installed with a minimum clearance of 100mm to side walls made of unprotected combustible material. For gas models, refer to section 6.10.1 in AS/NZS 5601.1 for all relevant clearance.

Chef CFG504SBNG - Location - 1

text_image Note: The splashback must be fitted. Clearance to side wall (refer notes above) 600mm minimum to combustible material 150mm min. 250mm Minimum Ceramic Tiled Area 1050mm Anti-Fill Plate 1.25m Electrical service cord (if fitted) 910mm 540mm

Chef CFG504SBNG - Location - 2

warning

In order to avoid accidental tipping of the appliance (for example, by a child climbing onto the open oven door), the anti tilt plate and stabilising bolt MUST be installed.

Chef CFG504SBNG - warning - 1

text_image Rear Cover 25mm in side of braccle 5mm Clearance Cocker Width 340mm Anti-Till Plate Rear Adjustable Foot

Position anti-tilt plate to the rear wall and 25mm from side of cupboard. Securely fix anti-tilt plate to the floor with fasteners. Adjust levelling feet on cooker as required.

Chef CFG504SBNG - warning - 2

natural_image Technical line drawing of a mechanical assembly with mounting brackets and a perforated base (no text or symbols)

Splashback must be fitted to the rear using the two screws used to fasten the anti-tilt plate and splashback on the rear of the product.

Stabilising bolt
Chef CFG504SBNG - warning - 3

text_image Stability bolt 6.5mm DIA drilled location hole. Front adjustable feet Kick-panel
  1. Remove oven door - to be done by qualified personnel only. (Refer to procedure).
  2. Remove screws from kick panel. To remove kick panel lift kick panel upwards to release the two Location Tabs from the holes in the bottom of the panel.
  3. Position cooker into the ant-tilt plate and then mark the position for the Stability Bolt hole on the floor.
  4. Pull cooker out and drill the bolt hole, using a 6.5mm masonry or wood drill. Minimum 30mm deep for concrete.
  5. Reposition cooker back into place and fit the Stability Bolt through the slot and into the drilled hole.
  6. If the cooker is placed on a base, measures must be taken to prevent the appliance slipping from the base.
  7. Carefully remove any protective plastic film to prevent damage to the appliance.

Chef CFG504SBNG - warning - 4

warning

For your safety this cooker is designed to be moved out of position by a qualified person only.

The unit must be pushed up against the wall on installation. On gas units check that the gas hose, if used, has not been kinked during installation.

Installation

Procedure to remove the door

Chef CFG504SBNG - Procedure to remove the door - 1

text_image Stirrup
  1. With door fully open, rotate the two stirrups to its rest position (to engage the stirrups).

Chef CFG504SBNG - Procedure to remove the door - 2

natural_image Technical line drawing of a mechanical assembly with an inset showing a close-up of a component detail (no text or symbols present)
  1. Close the door until it stops against the stirrups.

Chef CFG504SBNG - Procedure to remove the door - 3

natural_image Technical line drawing of a hand holding a metal bracket, with an inset showing a close-up of a mechanical component (no text or symbols)
  1. Close the door further.

Chef CFG504SBNG - Procedure to remove the door - 4

natural_image Technical line drawing showing a hand pressing down on a mechanical component, with an inset close-up of the detail (no text or symbols)
  1. Lift the door slightly and evenly while continuing to slowly close the door.

Chef CFG504SBNG - Procedure to remove the door - 5

natural_image Technical line drawing of a mechanical component or bracket assembly (no text or symbols)
  1. Remove the door by lowering gently and pull away from the frame of the oven. Care should be taken not to damage kick panel and other parts of the cooker.

Installation

Procedure to assemble the door
Chef CFG504SBNG - Installation - 1

text_image Noich
  1. Hold door with both hands.

  2. Locate both hinges into the frame slots at the same time.

Chef CFG504SBNG - Installation - 2

text_image Frame slot Hinge Notch
  1. Ensure that the location notch drops into frame slot. Care should be taken not to damage other parts of the cooker.

Chef CFG504SBNG - Installation - 3

text_image Stirrup
  1. Open door fully and rotate stirrups away from you back to their original position.

  2. Close the door fully.

  3. Carefully remove any protective plastic film to prevent damage to the appliance.

Electric wiring requirements

The cooker MUST be installed in compliance with:

• Wiring connections in AS/NZS 3000 Wiring Rules.
- Local regulations, municipal building codes and other statutory regulations.
- Data Plate – Gives information about the rating and is located behind the bottom of the oven door.

- A functional switch MUST be provided near the appliance in an accessible position (AS/NZS 3000).

- Wiring MUST be protected against mechanical failure (AS/NZS 3000).

- Disconnection from the fixed wiring must occur as required by AS/NZS 3000 wiring rules.

- This range must be connected with cable of 75°C rating minimum.

- This product has passed the insulation resistance test after manufacture. If the resistance reading is low at installation, it is probably caused by moisture from the atmosphere being absorbed by the elements after the range has been produced. (pass at 0.01MΩ AS/NZS 3000 Wiring Rules).

• The cooker MUST be properly earthed.

- When connections are made to a multiphase 230/240V supply, the bridge piece MUST be removed from between the active connections.

- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

- This appliance must be fixed in position or must be connected to the supply by a supply cord fitted with a male connector.

ModelTotal kWTotal Current (Amps)Cable Section (mm2)Min Temp (°C)
CFE5328.2 35.7 6.075
CFE5359.64 41.9 10.075
CFE5368.2 35.7 6.075
CFE53710.04 43.7 10.075
CFE5479.64 41.9 10.075

Hard wiring

  1. Remove rear panel.
  2. Fit wires through hole at bottom centre using the appropriate gland to protect insulation of wires from the hole edge. Note that the secondary insulation of the wires will probably need to be removed to fit through gland. If the conduit to appliance is required to bend due to rear wall an elbow may be required to achieve this.
  3. Set the length of wiring from the gland to terminal block, ensuring length is sufficient but not excessive.
  4. Make connections to terminals and engage wires into plastic clip. Cable tie as per diagram and secure plastic clip with two long screws supplied.

  5. Replace rear cover.

Chef CFG504SBNG - Hard wiring - 1

text_image Plastic Clip Plastic clip screw securing points Cable tie Gland

warning

Ensure wires cannot contact hot element ends or sharp edges.

Rated power input

Model Total kW A1kWA2 kW
CFE5328.22.26.0
CFE5359.643.646.0
CFE5368.22.246.0
CFE53710.044.046.0
CFE5479.644.045.6

Installation

Gas requirements

This appliance must be installed by an authorised person, according to all codes and regulations of:

• AS/NZS 5601 series (particular attention to specific requirements for domestic gas cooking appliances)
- Local gas fitting regulations, municipal building codes and other statutory regulations.

The cookers are made for Natural Gas. Conversion to Propane (Australia) or ULPG (NZ) is possible. The cooker is supplied with a kit for conversion to Propane (Australia only). Refer to Gas Conversion Instructions on Page 11 in this user manual. If the cooker is required to use ULPG (NZ only), a conversion kit can be obtained by contacting the Customer Care Centre for details. Before installation, check that the cooker is configured for the gas supply.

The following table shows the supply and operating pressures for various supplies.

Gas type Natural gas Universal LPG Propane
Supply pressure at inlet to appliance regulator (if fitted)1.13 (kPa) Minimum2.75* (kPa) 2.75* (kPa)
Operating pressure at appliance test point1.00 (kPa) 2.75 (kPa) 2.75 (kPa)

* If the regulator is placed upstream of the cooker inlet, as is normal for cookers operating on LPG, then the supply pressure and operating pressure are the same. The injector sizes for each burner are shown in the Gas Conversion Instructions on Page 16.

Fitting of Gas Regulator

  • The appliance regulator MUST be orientated so that the pressure nipple is accessible
    • The arrow showing the direction of flow MUST be pointed correctly
  • The regulator has a 12 " BSP internal thread at the inlet and outlet.

Chef CFG504SBNG - Fitting of Gas Regulator - 1

text_image Gas Regulator 1/2"B SP Internal Thread Pressure test point

Use AS/NZS 5601 to ensure adequate gas supply

Checking pipe size

To work out a suitable pipe size for connection use the information in this table.

Gas Consumption (MJ/h)
ModelNatural gas Universal LPG Propane
CFG50358.1 45.7 56.5
CFG50447 36.7 47.5
CFG51360.2 48.2 58.3
CFG51637.3 30.2 -
CFG51749.1 39.2 49.3
CFG50547 36.7 47.5

Wiring connection for gas cooker

To allow for disconnection of the appliance after installation, the plug must be accessible after installation, or a functional switch must be provided near the appliance in an accessible position.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Gas connection

Read these points before connecting to the gas supply:

  • The cooker inlet connection point has a 12 " BSP externalthread. See Diagram below
    • A gas regulator is supplied
  • It is recommended to fit the regulator to the appliance connection point, then fit either hard piping or a high level flexible connection (AS/NZS 5601.1) which is then attached to the consumer hard piping
  • Ensure installation allows withdrawal of appliance.

Chef CFG504SBNG - Gas connection - 1

text_image Restraining Device Anchor Points Gas Connection Point 150mm 650mm

Operation on SNG

For SNG, please contact Electrolux Customer Service.

Testing the gas cooker

Chef CFG504SBNG - Testing the gas cooker - 1

warning

You MUST test the cooker after installation, before you hand it over to the customer.

You MUST have a manometer and a connecting tube.

Checking the gas supply

  1. Check the manometer zero point is correct.
  2. Connect the manometer to the cooker pressure test point. This is located on the regulator or LPG inlet fitting.
  3. Turn on the gas supply and the electricity (if applicable) and try to ignite the gas. Note: It will take additional time to light the gas for the first time, as air needs to be purged from the pipes.
  4. Check the operating pressure for the particular gas type (see 'Gas Type' table).

- For LPG cookers: Adjust the regulator if necessary(this may be remote from the cooker) to ensure 2.75kPa at inlet to Appliance Gas Regulator.

- For Natural Gas cookers: Regulators are supplied pre-adjusted and configured by the component maker for use with Natural Gas. The appliance installer is not required to make an adjustment to obtain the correct outlet pressure setting. An arrow on the base of the regulator indicates the direction of the gas flow when the inlet and outlet of the regulator are orientated correctly.

  1. When the regulator has been fitted check for leaks from the connections with soapy water.

Checking regulator function

With the appliance operating, check the outlet pressure:

  1. When all the burners of the appliance are operating at maximum.
  2. When the smallest burner of the appliance is operating at minimum, Under these conditions the outlet pressure should not vary from nominal operating pressure of 1.0kPa (for Natural Gas) or 2.75kPa (for Propane and ULPG) by more than ± 20% (ie ±0.20kPa for Natural Gas).

If the regulator appears to not be performing satisfactorily then check the following points:

  1. If the outlet pressure is consistently too low then.
  2. the inlet pressure may be too low and adjustment of an upstream regulator may be needed, or
  3. an upstream regulator or valve with insufficient flowcapacity may be present in the gas supply line. It may be necessary to repeat the checks whilst measuring both the inlet and outlet pressure to determine if the inlet pressure is 1.13 - 5kPa for NG, 2.75 - 7 kPa for Propane and ULPG.
  4. Check that the regulator has been fitted to the gas supply line in the correct orientation.
  5. Replace the regulator if it fails to perform after the checks.
  6. Observe the flame appearance on each burner. If it is smaller or larger than expected, then the injector size needs checking
  7. If the flame is unsatisfactory, then refer to the Electrolux Technical Publications and correct the fault if possible
  8. When maximum flame appearance is correct, check the turn down setting on each burner. If incorrect, proceed as follows:

Testing cooker features

Chef CFG504SBNG - Testing cooker features - 1

warning

  1. Disconnect electric power.
  2. Remove the control panel and adjust the bypass screw mounted on the body of each hotplate control cock.
  3. Check the ignition on all burners both separately and in combination.
  4. Check the operation of the electrical components, if applicable.
  5. When operating correctly, show customer how to use the cooker.
  6. If not operating correctly, advise the customer to ring Electrolux service. Place a warning sign on cooker or if dangerous, disconnect cooker.

Gas conversion instructions

Conversion to LP/Propane Gas

For conversion to Universal LPG/propane gas types, all gas injectors need to be changed, all gas valves are adjusted, the gas regulator is converted, and the gas grill burner aeration shutter is changed where the gas grill is provided.

After converting the appliance, attach the ULPG or Propane sticker to the cooker, near the gas supply inlet. Cover the Natural Gas label that is factory fitted.

Important: The conversion must be performed by a qualified service technician in accordance with the kit instructions and all local codes and requirements. Failure to follow instructions could result in serious injury or property damage.

Chef CFG504SBNG - Conversion to LP/Propane Gas - 1

WARNING

Failure to make the appropriate conversion can result in serious personal injury and property damage.

Note: Always perform a gas leak test after converting the appliance.

Gas Hob Conversion

Tools required:

- 7mm hex socket screwdriver or 7mm nut runner.

• Small flat-blade screwdriver.

  1. Remove trivets/pan supports, burner crown, and top caps from burner bases.

  2. Using a 7mm socket, remove Natural Gas injectors.

  3. Using the Injector table and hob layout diagram, select the correct gas injector for each burner and intended gas type.

  4. Using a 7mm socket, screw in gas injectors. Set injectors in place firmly but not with excessive torque.

  5. Reinstate trivets/pan supports, burner crown, and top caps ensuring that these components are sitting correctly on their respective lower parts.

  6. If Gas Separate Grill is provided, please go to "Gas Separate Grill Conversion", otherwise proceed to the next step.

  7. Remove all control knobs on the front of the cooker by gripping each knob behind its skirt and pulling away from the control panel.

  8. Locate the recessed turndown adjustment screw in each gas valve, insert the screwdriver, and turn the adjustment screw clockwise until the screw stops.

Note: If a Gas Oven is present its control can be adjusted the same way. If access to adjustment screws is not clear, see "Gas Separate Grill Conversion" instructions on how to remove the control panel.

Chef CFG504SBNG - Gas Hob Conversion - 1

text_image Adjustment screws at each gas valve for hob and gas grill where fitted Adjustment screw for oven thermostat where fitted

Note: If the thermostat body is brass (dull yellow colour), replace the existing adjustment screw with the LPG adjustment screw supplied in the conversion kit and turn the screw clockwise until the screw stops. If the thermostat body is all aluminium (silvery white colour), turn the existing adjustment screw clockwise until the screw stops. If the conversion kit is not available, please reach out to our Customer Care team at 131349 (if you are in Australia) or 0800436245 (if you are in New Zealand) or by email.

  1. Install control knobs (with separate skirts where used) by pushing them on fully.

Gas Separate Grill Conversion (Where used)
Chef CFG504SBNG - Gas Hob Conversion - 2

text_image Grill shutter

Gas conversion instructions

Chef CFG504SBNG - Gas conversion instructions - 1

natural_image Technical line drawing of a mechanical assembly with gears and shafts (no text or symbols)

Injector on the injection block

Tools required:

  • 7mm open-ended or ring spanner.
    • #2 Phillips head screwdriver.
    • Stubby #2 Phillips head screwdriver.

  • Warning: Risk of electric shock. Ensure the cooker is NOT plugged into a power point before proceeding.

  • Remove all control knobs on the front of the cooker by gripping each knob behind its skirt and pulling away from the control panel if not already done as part of the Gas Hob conversion.
  • Remove the control panel by removing the 2 screws behind the grill door below the Control Panel. Rest the control panel on the open grill door being careful not to stretch or damage the wiring.
  • Warning: Risk of laceration. The now exposed front edge and other edges of the grill compartment panel can have sharp edges. Wear appropriate gloves.
  • Remove the grill aeration shutter by: i) Unscrew the grill burner venturi to the shutter screw using the stubby #2 Phillips screwdriver through the hole in the grill compartment panel, and ii) Unscrew the 2 screws that secure the shutter to the hob frame.
  • Replace the grill aeration shutter with the Propane (LPG) shutter and fix in place with the 3 screws removed in the previous step.
  • Remove the grill burner gas injector using the 7mm spanner from its holder in front of the aeration shutter. To loosen the injector, rotate the spanner in a clockwise direction as you are working from behind it!

  • Select the correct gas injector for the grill burner and the intended gas type and replace the grill burner gas injector. Set the injector in place firmly but not with excessive torque.

  • Locate the recessed turndown adjustment screw in each gas valve, insert the screwdriver, and turn the adjustment screw clockwise until the screw stops. Note: All gas valves for the Gas Hob, Gas Oven, and Gas Separate Grill need to be adjusted the same way.
  • Replace the control panel being careful to ensure any wires do not get trapped between the grill compartment panel and the control panel as per the reverse of step 3.
  • Install control knobs (with skirts where used) by pushing them on fully.

NG shutter Propane (LPG) shutter
Chef CFG504SBNG - Gas conversion instructions - 2

natural_image Technical line drawing of two mechanical bracket components (no text or symbols)

Gas Oven - Freestanding Cookers (Where used)

Tools required:

  • 7mm open-ended or ring spanner or 7mm hex socket screwdriver or nut runner.
    • #2 Phillips head screwdriver.

  • Warning: Risk of electric shock. Ensure the cooker is NOT plugged into a power point before proceeding.

  • Remove the plastic cover behind the gas connection point by unscrewing 2x Phillips screws).
  • Warning: Risk of laceration. The rear cover and internal components can have sharp edges. Wear appropriate gloves and long sleeve & leg clothes.
  • Remove the rear panel by unscrewing 2 (or 4 where used) Phillips screws.
  • Inside the lower back of the cooker, remove the lower internal baffle plate (where fitted).

Gas conversion instructions

Chef CFG504SBNG - Gas conversion instructions - 1

text_image Lower internal baffle plate
  1. Remove the gas injector holder from the burner by bending up the 2 metal tabs at the end of the burner holding the gas injector, then slide the injector holder out of the burner body.

Chef CFG504SBNG - Gas conversion instructions - 2

text_image Metal tabs of the burner
  1. Remove the oven burner gas injector from its holder using the 7mm spanner or socket or nut runner.
  2. Select the correct gas injector for the oven burner and the intended gas type and replace the oven burner gas injector. Set the injector in place firmly but not with excessive torque.
  3. Slide the gas injector holder back into the burner and bend down the 2 metal tabs to ensure that the injector holder cannot slide out of the burner body.
  4. Install the internal baffle (where used), rear cover, and plastic cover behind the gas connection as per the reverse of steps 1 to 4.

Note: Adjustment of the turndown of the Gas Oven valve (thermostat) should have been done as part of the Gas Hob Conversion.

Gas Oven - Elevated Cookers

Tools required:

  • 7mm open-ended or ring spanner or 7mm hex socket screwdriver or nut runner.
    • #2 Phillips head screwdriver.

  • Warning: Risk of electric shock. Ensure the cooker is NOT plugged into a power point before proceeding.

  • Remove the rear bridging plate between the oven and hob at the rear of the cooker.

  • Warning: Risk of laceration. The rear cover and internal components can have sharp edges. Wear appropriate gloves and long sleeve & leg clothes.

  • Remove the oven rear panel by unscrewing 2 (or 4 where used) Phillips screws.

  • Remove the gas injector holder from the burner by bending up the 2 metal tabs at the end of the burner holding the gas injector, then slide the injector holder out of the burner body. Refer to the figure above.

  • Remove the oven burner gas injector from its holder using the 7mm spanner or socket or nut runner.

  • Select the correct gas injector for the oven burner and the intended gas type and replace the oven burner gas injector. Set the injector in place firmly but not with excessive torque.

  • Slide the gas injector holder back into the burner and bend down the 2 metal tabs to ensure that the injector holder cannot slide out of the burner body.

  • Install the rear cover and bridging plate as per the reverse of steps 1 to 3. Note: Adjustment of the turndown of the Gas Oven valve (thermostat) should have been done as part of the Gas Hob Conversion.

Gas conversion instructions

Gas Regulator Conversion

  1. Unscrew the top hat nut from the regulator. The top hat nut and control pressure spring assembly will disengage as an assembly. See figures A&B.
  2. Unscrew the threaded pin from top hat. See figures C&D.
  3. Turn over threaded pin, so spring is free and screw pin back into the top hat until firm. See figures E&F.
  4. Screw the top hat nut assembly back into the regulator ensuring that it is fully screwed down. See figures G&H. The regulator is now set for connection to LPG.

Chant Regulator Dong Yang Regulator

A
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 1
Top hat nut assembly, fully screwed down

B
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 2
Turn top hat nut anti-clockwise and remove

Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 3

C
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 4
Configuration for Natural Gas

D
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 5

E
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 6

F
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 7
Configuration for LPG

G
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 8

natural_image Mechanical assembly diagram showing a spring-loaded component with a bolt and housing, plus a separate view of the internal structure (no text or symbols)

Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 9

  1. Unscrew the hex nut from the regulator. The hex nut, brass washer and nylon insert will disengage as an assembly. See Fig. 1.
  2. Unclip the nylon insert from the nut assembly by rotating the insert 14 turn, and pulling it free. See Fig. 2.
  3. Turn over the insert, and clip back into position. See Fig. 3&4.
  4. Screw the hex nut assembly back into the regulator ensuring that it is fully screwed down. The regulator is now set for connection to LPG.

Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 10

text_image Fig. 1 Hex nut assembly, fully screwed down

Fig. 2
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 11

text_image Hex nut assembly, removed from regulator and insert disassembled

Fig. 3
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 12

text_image Insert oriented for Natural Gas operation

Fig. 4
Chef CFG504SBNG - Chant Regulator Dong Yang Regulator - 13

text_image Insert oriented for LPG operation

Commissioning Gas Type Conversion

Tools required:

  • A manometer capable of reading from 0 to at least 3.0kPa.
  • Remove the Test Point (TP) from the appliance Gas Regulator and connect a manometer capable of reading from O to at least 3.0kPa.
  • Turn on the gas supply to the appliance and test for leaks.

Gas Hob Commissioning

  1. Turn on a Gas Hob burner to high and hold the gas valve control knob in. At the same time use the inbuilt igniter (240v powered models) or a gas match applied to that burner to provide an ignition source.
  2. Once the burner is lit and after 5s release the valve knob and observe for the following:

a. Flames have traveled to all burner ports promptly.
b. Burner stays alight once gas valve knob is released.
c. Burner flames are almost entirely blue. Some light yellow within the flame may be present but there should be no yellow at the tip at the outer end of the flame.
d. The TP pressure as indicated by the manometer should be between 3.12kPa and 2.08kPa. (2.60kPa +/- 20%)
e. See "Fault Finding" if any of these requirements are not met.

  1. Rapidly move the gas valve of the lit burner from high to low and back again a few times. The burner should stay alight. If the burner does not stay alight, adjust the turndown for that burner at the gas valve slightly counterclockwise to increase the gas rate at minimum turndown. Refer to Gas Hob Conversion instructions.
  2. Shut off the burner and repeat for all other Gas Hob Burners.
  3. Light all Gas Hob Burners and repeat step 2.

Gas Separate Grill Commissioning (Where used)

  1. Turn on the Gas Grill burner to high, press in, and hold the gas valve control knob in. At the same time use the inbuilt igniter to provide an ignition source.
  2. Once the burner is lit observe the following:

a. Flames travel to all burner ports promptly.
b. Burner stays alight once gas valve knob is released.
c. Burner flames are almost entirely blue. Some light yellow within the flame may be present but there should be no yellow at the tip at the outer end of the flame.
d. The TP pressure as indicated by the manometer should be between 2.1kPa and 3.1kPa. (2.60kPa +/- 20%)
e. See "Fault Finding" if any of these requirements are not met.

  1. Rapidly move the gas valve of the lit burner from high to low and back again a few times. The burner should stay alight. If the burner does not stay alight, adjust the turndown for that burner at the gas valve slightly counterclockwise to increase the gas rate at minimum turndown. Refer to Gas Hob Conversion instructions.

Gas Oven Commissioning (Where used)

  1. Turn on the Gas Oven Thermostat to 120^ C, press in, and hold the gas valve control knob in. At the same time use the inbuilt igniter to provide an ignition source.
  2. Once the burner is lit observe the following:

a. Flames travel to all burner ports promptly.
b. Burner stays alight once gas thermostat knob is released.
c. Burner flames are almost entirely blue. Some light yellow within the flame may be present but there should be no yellow at the tip at the outer end of the flame.
d. The TP pressure as indicated by the manometer should be between 2.1kPa and 3.1kPa. (2.60kPa +/- 20%)
e. See "Fault Finding" if any of these requirements are not met.

Gas conversion instructions

  1. Close the door and wait for the thermostat to operate and turn the burner down to maintain 120°C. The burner should stay alight. If the burner does not stay alight, adjust the turndown for the burner at the gas valve slightly counterclockwise. Refer to Gas Hob Conversion instructions on how to locate the adjustment screw.

Table for injector sizes

The following table shows the injector sizes for each burner.

BurnerInjector Size (mm)
Natural gas(Nominal test point pressure: 1.00kPa)Propane - For Australia only(Nominal test point pressure: 2.75kPa)ULPG - For NZ only(Nominal test point pressure: 2.75kPa)
Intense heat wok burner 1.751.00 1.00
High heat burner 1.60 0.950.90
Medium heat burner 1.35 0.820.70
Low heat burner 1.00 0.620.55
Grill 1.50 0.82 0.82
Oven 1.60 0.95 0.82

Gas conversion instructions

Fault Finding

PROBLEM POSSIBLE CAUSES WHAT TO DO
Burner will not light Gas not turned on Check supplyAir not purged from gas pipes Purge gas pipe to appliancesKeep gas valve open for a longer time while keeping ignition source present at that burnerIgnition source not operating Check appliance is plugged in and 240V power supply is availableCheck spark at burner (Gas Oven and Gas Separate Grill only with piezo ignition)Attempt to light burner with gas match to confirm presence of fuel gas
Burner flames are very big and/or very yellowIncorrect Gas Injector size Check injector against requirement in gas injector table for the required gas type
Hob burner crown and/or cap not correctly set in placeCheck that hob burner crown is seated in base and cap is seated on the burner crown
Gas Oven injector holder not set in place or pipe bent at oven injector holderCheck oven injector holder is fully in the receptacle of the oven burner, adjust pipe to burner assembly to give blue flame
Incorrect gas pressure Check Gas Regulator outlet pressure at Test Point on Gas RegulatorCheck Gas Regulator inlet supply pressureCheck that Gas Regulator conversion instructions have been followed correctly
Burner flames are small when gas valve on highIncorrect Gas Injector size Check injector against requirement in gas injector table for the required gas type
Incorrect gas pressure Check Gas Regulator outlet pressure at Test Point on Gas RegulatorCheck Gas Regulator inlet supply pressureCheck that Gas Regulator conversion instructions have been followed correctly
Burner flames are uneven - Gas Hob BurnersHob burner crown and/or cap not correctly set in placeCheck that hob burner crown is seated in base and cap is seated on the burner crown
Gas injector not screwed in correctly Check that Gas Injector orifice is pointing straight up
Burner flames are uneven - Gas Separate GrillGas injector not screwed in correctly Air shutter incorrect or not set in place correctly or not present at allCheck that Gas Injector orifice is pointing straight upCheck fitment of gas shutter and that the gas shutter is the correct one for the gas type being used
Burner flames are uneven - Gas OvenBurner flames on the left is higher than the right side flames as looking at the ovenThis is normal. No action required
Gas injector not screwed in correctly or Gas injector holder not fitted correctlyCheck that Gas Injector is fitted correctly, and injector assembly is inserted into burner
No ignition spark Wires disconnected at the back of piezo ignitor (piezo ignition only)Wires disconnected at the back of switch (240V)Remove control panel and check wiringTurn off and disconnect from 240V outlet, then remove control panel to check no wires have become disconnected

No 240V power Check whether power supply is available and turn on

Operating for the first time

Choosing utensils for gas and electric hotplates

Refer to diagram below

Chef CFG504SBNG - Choosing utensils for gas and electric hotplates - 1

text_image GOOD BAD (recessed base) BAD (convex base) BAD (undersize) BAD (oversize) BAD (moisture on hotplate) BAD (no utensil)

Chef CFG504SBNG - Choosing utensils for gas and electric hotplates - 2

Installation and service warning

  • Only an authorised person must install and service this appliance (Certificate of Compliance to be retained)
  • In order to avoid tipping of appliance the anti-tilt plate MUST be installed
  • Appliances requiring connection to 230 – 240V MUST be earthed
  • An authorised person should inspect this appliance every 5 years
  • This appliance must NOT be installed on a base, box or in a closed cupboard
  • If the electrical supply cord is damaged, a qualified person MUST replace the cord to avoid a hazard or void your warranty
    85°C
    Surrounding kitchen cabinets MUST WITHSTAND
  • In order to avoid a hazard the installation instructions MUST be followed.

Chef CFG504SBNG - Installation and service warning - 1

Before operating first time

  1. Read all the Warning and Safety information.
  2. Remove all internal boxes and bags from oven.
  3. Clean out the oven interior with detergent and hot water and polish with a soft cloth. DO NOT close oven door until the oven is completely dry.
  4. New appliances can have an odour during first operation. It is recommended to 'run in' the oven before you cook. Run the oven at 180°C for 2 – 4 hours and ensure that the room is well ventilated.
  5. If your appliance is fitted with solid hotplates, turn heat setting to high for 3 minutes to fully harden the hotplate coating.

Installing your oven accessories

Fitting oven shelves

  1. Ensure shelf orientation is correct (refer to diagram below).
  2. Slide oven shelves onto oven supports (side runners) at an angle until raised back of shelf is past the stop on oven supports (side runners).
  3. Lower front of shelf and push in until stop is reached.
  4. To remove oven shelves, withdraw to the stop and raise the front of shelf to clear the stop.

Chef CFG504SBNG - Fitting oven shelves - 1

text_image Note the orientation of the side and rear features

Oven shelf location
Chef CFG504SBNG - Fitting oven shelves - 2

text_image Not a shelf position 5 4 3 2 1

NOTE: the top ledge is not a shelf position. There are no stops for shelf withdrawal.

Fitting the grill dish

Separate Grill: Ensure rear of the dish is engaged with the side support before sliding backwards. To remove, simply pull forwards and upwards.

To ensure proper grill operation, slide the grill dish fully rearward to the stop.

To remove, simply pull forwards and upwards.

Chef CFG504SBNG - Fitting the grill dish - 1

text_image Engagement of rear of dish

NOTE: Models CFG505 and CFG517 contains single position side racks.

Grill in Oven: see Fitting Oven Shelves

The grill dish with wire insert can be used in any of the two upper height positions (shelf positions 4 and 5) between the runners.

NOTE: You must remove the grill dish when baking in the oven.

Replacing the oven light

warning

Ensure the appliance is switched off at power supply (not just the control knobs) before replacing the light globe to avoid possibility of electric shock.

Chef CFG504SBNG - warning - 1

text_image Turn light anti-clockwise to remove it for globe

Using the gas cooker

Gas oven features and descriptions

CFG517WBNG / CFG517WBLP / CFG517SBNG / CFG517SBLP

Chef CFG504SBNG - Gas oven features and descriptions - 1

text_image 7 2 4 6 1 3 5 CD/REF Light 0 C

CFG505WBNG / CFG505WBLP / CFG505SBNG / CFG505SBLP

Chef CFG504SBNG - Gas oven features and descriptions - 2

text_image 2 1 3 5 Cher

CFG503WBNG / CFG503WBLP / CFG513WBNG / CFG513WBLP / CFG513SBNG / CFG513SBLP / CFG501WBNG / CFG501WBLP

Chef CFG504SBNG - Gas oven features and descriptions - 3

text_image CHEF 5 1 3 5

CFG504SBNG / CFG504SBLP / CFG504WBNG / CFG504WBLP

Chef CFG504SBNG - Gas oven features and descriptions - 4

text_image CHSP 2 4 6 1 3 5

Chef CFG504SBNG - Gas oven features and descriptions - 5

warning

For CFG504 models only, do not operate the gas oven and grill together.

  1. Burner Control Knob - sets burner temperature.
  2. Grill Control Knob – sets grilling temperature.
  3. Oven Control Knob - sets oven temperature.
  4. Timer 60 Minute (where fitted) – sets reminder time. When timer returns to zero, timer gives a short ring.

NOTE: for any time below 1.5 minutes, turn knob past 1.5 minutes, then back to required time setting.

  1. Manual Grill or Oven Igniter or Hotplates
  2. ignites grill burner, oven burner or hotplates when appropriate control knobs are set.
  3. Light Switch (where fitted) - turns oven light on/off.
  4. Fan Switch – turns oven fan on/off.

Gas oven conventional baking

The heat comes from the bottom oven burner. The temperature at the centre of oven is the same temperature set on the control knob. When oven is used on this mode, shelf position is important, (refer to 'Oven Guide'). As hot air naturally rises, the upper half of the oven will be approximately 10^ C higher and the lower half approximately 10^ C cooler than the set temperature.

For best results from your gas oven use dark coloured trays and baking dishes on a single shelf. Refer to 'General Hints and Tips' section for more information.

Gas oven fan forced baking

Fan Forced baking generally requires lower temperatures than conventional baking. Most recipe books, unless stated, are for conventional oven temperatures. It is recommended when using the fan forced mode to reduce the oven temperature by 10^ C.

In a fan forced gas oven the heat comes from the bottom burner. Hot air is distributed by an electrically operated fan located behind the rear wall of the compartment, providing an even temperature on all shelf levels. This means batches of the same food can be baked using multiple shelf positions simultaneously.

Fan Forced operation can be used for single shelf baking with equal success.

For best baking results preheat oven for 30 minutes before turning on the fan.

Using the gas cooker

Gas hotplate

Ensure burner caps, crowns and trivets are properly assembled.

For wok ONLY use the trivet and burner dedicated for wok cooking.

Burner cap and burner crown must be clean and located correctly for the burner to light.

Chef CFG504SBNG - Gas hotplate - 1

Gas oven burner flame

From a cold start the oven burner flame will be higher on the left hand-side. After reaching the set temperature, the flame will become even. This does not affect cooking results.

Chef CFG504SBNG - Gas oven burner flame - 1

natural_image Illustration of a window with a waveform display inside, surrounded by brick walls (no text or symbols)

LIGHTING GAS HOTPLATE, GRILL AND OVEN

Electronic ignition with flame safeguard

This hob is fitted with mains powered electronic ignition. When the appliance has been connected and the power is on, depressing ignite button will release sparks to all burners.

To light a burner, depress the corresponding knob fully and while continuing to depress knob for approximately 5 seconds, turn anticlockwise to 'HI' position. The flame sensor must warm-up in order for the flame to stay alight. The knob may be released once the flame is established, and turned further anticlockwise to reduce the flame height as desired.

  • Before releasing the knob, ensure the knob is fully depressed.
  • If the flame goes out when the knob is released, simply repeat the ignition procedure again.

Hotplate Ignition - (Manual)

To light a burner, depress the corresponding knob fully and while continuing to depress the knob approximately 5 seconds, turn anti-clockwise to 'HI' position. At the same time, hold hand-ignitor next to the burner and ignite (hand-ignitors not supplied). The flame sensor must warm up in order for the flame to stay alight

Grill Ignition – Electronic

While pressing the electronic ignitor switch, depress the corresponding knob fully and while continuing to depress the knob for approximately 5 seconds, turn anti-clockwise to 'HI' position. The flame sensor must warm up in order for the flame to stay alight.

Grill Ignition - Piezo

Depress the grill control knob fully and while continuing to depress the knob for approximately 5 seconds, turn anti-clockwise to 'HI' position. The flame sensor must warm up in order for the flame to stay alight.

Grill - in Oven

Grill is electric and is operated by control knob only.

Oven Ignition - Electronic

While pressing the Electronic Ignitor Switch, push turn and hold the Oven Control Knob to the desired temperature. Hold Control Knob in for 15 seconds after ignition.

Oven Ignition – Piezo

With the left hand push and hold the Oven Control Knob in and turn it a quarter of the way anti-clockwise. Keep the oven Control Knob pushed in firmly and at the same time push the Oven Piezo Ignitor button on the right hand side of the control panel (several times if necessary). It will make a loud 'clack' noise as the Piezo mechanism creates a spark. Hold control knob in for 15 seconds after ignition.

warning

  • Keep hands clear of burners when lighting.
  • If burner does not light within 5 seconds, turn knob to 'Off' position, allow gas to disperse, then try lighting again.
  • Burners MUST be operated between 'HIGH' and 'LOW' settings only.

Using the electric cooker

Electric features and descriptions

Grill in Oven Models

Chef CFG504SBNG - Electric features and descriptions - 1

text_image CFE532WB / CFE532SB CHEF 1 2/3 4

Chef CFG504SBNG - Electric features and descriptions - 2

text_image CFE536WB / CFE536SB CREF 1 52/3 4 Tuner 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000 1 52/3

Chef CFG504SBNG - Electric features and descriptions - 3

text_image CFE516SB CHEP 6 5 6 4 2/37

Separate Grill Models

Chef CFG504SBNG - Electric features and descriptions - 4

text_image CFE533WB / CFES35WB / CFE537WB 4 cCIEF 1 2 3 5

Chef CFG504SBNG - Electric features and descriptions - 5

text_image CFE547SB /CFE547SBB /CFE547WB /CFE547WBB CHSP 1 2 3 5
  1. Solid/Ceramic Hotplate Control Knob - sets hotplate temperature.
  2. Grill Control Knob – sets grilling temperature.
  3. Oven Control Knob - sets oven temperature.

  4. Grill/Oven Indicator Light(s) – Comes on when grill/oven temperature knob is operated. Oven indicator light cycles on and off when temperature is reached.

  5. Timer 60 Minute – (where fitted) sets reminder time.

- When timer returns to zero, timer gives a short ring.

NOTE: For any time below 15 minutes, turn knob past 15 minutes, then back to required time setting.

  1. Burner control knob - sets burner temperature.
  2. Hotplates ignitor – ignites gas hotplates when appropriate control knobs are set.

Solid hotplates

If present, the red dot in the centre of hotplate changes colour when heated.

When necessary to keep element looking good, apply coating of 'hot plate protection' onto solid hot plates.

Ceramic Hotplates

Chef CFG504SBNG - Ceramic Hotplates - 1

warning

If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.

  • The ceramic cooktop is made from ceramic glass, a tough, durable material that withstands heating and cooling without breaking. However, it must be noted that as it is glass, it may break, and must therefore be treated with care. Should you have any questions about the glass in your new appliance, please contact the service centre by dialling 13 13 49
  • The smooth glass surface has a pattern to show where the elements under the glass are located
  • When a hotplate is on, the hot surface warning light will come on. After switching off, this light will continue to glow until the temperature of the hotplate drops below 60°C.

Electric oven conventional baking

Heat comes from two elements, one above and one below the food. The bottom element is hidden below the floor of the oven. As hot air rises naturally, the upper part of the oven will be approximately 10^ C higher than the set temperature and the lower part of the oven approximately 10^ C cooler.

For Grill in Oven Models, the grill dish must be removed when baking.

Using the electric cooker

Electric oven fan forced baking

In a fan forced electric oven the heat comes from the rear oven element. Hot air is distributed by a fan behind the rear wall of the compartment, providing an even temperature on all shelf levels. This means, batches of food can be baked using multiple shelf positions simultaneously.

Fan forced operation can be used for single food baking with equal success.

Fan Forced baking generally requires lower temperatures than conventional baking. Most recipe books, unless stated, are typically for conventional oven temperatures. It is recommended that when using the fan forced mode, reduce the oven temperature by 10 degrees (refer to 'Oven Guide').

Chef CFG504SBNG - Electric oven fan forced baking - 1

natural_image Line drawing of an oven interior with grilles and a central vent (no text or symbols)

General hints and tips

Chef CFG504SBNG - General hints and tips - 1

Using the Grill

  • Separate Grill: Grill with door open.
    Grill dish must be fully inserted.
  • Grill in oven: Grill with door closed.

Hints general

  • For best baking results, across all models, preheat oven for 30 minutes.
  • The material and finish of baking trays and dishes used will affect the way foods are baked, especially base browning.
  • Enamelware, anodised aluminium, dark bakeware or non-stick interiors and coloured exteriors will assist in maintaining or reducing the baking time and increase base browning
  • Ovenproof glassware or ceramics are poor conductors of heat. The shiny surface of aluminium or polished steel utensils and trays also reflects the heat rather than passing it through to the food being baked
  • Always place dishes centrally on the shelf to ensure even browning
  • Stand casseroles dishes or similar-type dishes on suitably sized baking trays to prevent spillage onto the base of oven to make cleaning of oven easier

• DO NOT place dishes, trays or baking pans directly on the oven base as they become very hot and will crack and craze the oven liner

- Use ovenproof cookware, which will withstand temperatures of 250°C

- DO NOT use baking trays larger than 30 x 35cm (12 x 14 inches) as they will restrict the circulation of the heat and may affect cooking performance of the oven

- Use shallow casserole dishes in preference to deeper ones as this shortens cooking time in the oven.

Conventional Oven

  • The shelf position is critical. The temperature in centre of the oven is the temperature shown on the oven control knob. Single shelf baking gives optimal cooking results.
  • DO NOT place baking trays, oven dishes or foil directly on the base of oven, as trapped heat will crack and craze the floor of the oven liner.

Fan Forced

  • DO NOT place baking trays and oven dishes directly against the grid covering the fan at the back of the oven
    • DO NOT Place oven dishes directly on the oven base
    • Make sure shelves are evenly spaced
  • When baking more than one dish in fan forced oven, place dishes centrally on shelves rather than several dishes on one shelf
  • When the oven is full you may need to allow a slightly longer baking time
  • When using different size trays or cooking different types of food, cooking times may vary for each dish.

Chef CFG504SBNG - Fan Forced - 1

General tips

Condensation and Steam

  • Always stand back from heated oven when opening oven door to allow any build-up of steam or heat to release
  • During cooking steam may be produced which can be released when opening the oven door. This is quite normal
  • If there is any build-up of condensation on the oven door it is recommended that it be carefully wiped away either during or after cooking.

Cleaning the cooker

Ovens and hotplates are made from steel and enamel. Do not use abrasives and harsh scourers as they may scratch the surface

Chef CFG504SBNG - Cleaning the cooker - 1

Do not use steam cleaners

Stainless Steel

  • All grades of stainless steel can stain, discolour or become greasy. You must clean these areas regularly by following the procedures below if you want your appliance to look its best, perform well and have a long life
  • Care must be taken when wiping exposed stainless steel edges as they can be sharp
  • The front frame around the oven can be cleaned with stainless steel cleaners if it comes soiled or discoloured
  • A suitable cleaner can be purchased from Electrolux Customer Care Centres
  • Make sure you follow the polish or brushing lines in the steel.

General

  • Always clean appliance after use, especially food spillage. DO NOT use steel wool, wax polishes or caustic based commercial cleaners as these will damage your oven
  • DO NOT use steam cleaners, as this may cause moisture build-up especially in the glass door
  • Door Glass – DO NOT use harsh abrasive cleaners or sharp metal scrapers to clean glass since they can scratch the surface, which may result in shattering of the glass.

Chef CFG504SBNG - General - 1

warning

Door glass is a tough and durable material designed to withstand heating and cooling without breaking. However it must be remembered that it is glass and may break, therefore must be treated with care.

If you have any questions about the glass in the oven please contact the Service centre on 13 13 49.

General hints and tips

Cleaning the Oven Door

Cool air circulates through the door to lower the surface temperature on the outside of the oven door.

  • Do not remove the oven door
    • This product has a removable inner door glass.

To remove the inner door glass for cleaning

- Open the door fully to access the hinges then rotate the "stirrups" on both hinges fully towards the door.

Chef CFG504SBNG - To remove the inner door glass for cleaning - 1

text_image Stirrus

- Slowly close the door until it stops against the 'stirrups' (about 45°)

Chef CFG504SBNG - To remove the inner door glass for cleaning - 2

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

- To remove the top trims (2 off), press the ribbed release clips at each end and lift top trim away from the door.

Chef CFG504SBNG - To remove the inner door glass for cleaning - 3

natural_image Technical illustration showing hand fastening a mechanical component into a rack, with close-up details (no text or symbols)

• Using both hands, gently remove the inner glass by sliding out and lifting away from the door
- Inner door glass: some products have heat reflective glass on the inner door glass. These are identified by a black dot on the lower left hand corner of the inner door glass.

Chef CFG504SBNG - To remove the inner door glass for cleaning - 4

text_image Top trims Inner glass The black dot to be located on the lower left hand corner where applicable
  • Wipe inner and outer glass gently with detergent and warm water
  • Wipe clean and dry thoroughly.

Re-Assembling the oven door inner glass

- Replace the inner glass back to the door with the black dot located on the lower left hand corner where applicable

- Replace the top trim ensuring the clips snap back into position

- Fully open the door, rotate the stirrups back to their original position and close the door.

warning

DO NOT use the oven without the inner door glass fitted.

DO NOT use harsh abrasives on glass as this may damage the glass

DO NOT place glass in dishwasher.

Hand wash only with a soft cloth and warm soapy water.

When dry, polish with a soft cloth and ensure the glass is dry before re-assembly.

Cleaning the cooker

Chef CFG504SBNG - Cleaning the cooker - 1

caution

- Ensure the appliance is off and cool before cleaning.

Oven

Chef CFG504SBNG - Oven - 1

Do not remove the oven door

• Make sure oven knobs are in the off position
- Clean immediately after use as a warm oven is easier to clean
- Use detergent, hot water (and household ammonia/cloudy ammonia if necessary) and a soft cloth. Dry thoroughly.
- Remove shelves when cleaning oven
- If there is a build-up of grease, place a small oven proof dish containing 14 cup (62mL) household ammonia/ cloudy ammonia and 34 cup (187mL) water in the oven. Heat oven to 110 degrees and turn oven off when 110 degrees is reached. Leave overnight. The fumes will loosen stubborn grease and stains. Remove bowl, wash with hot, soapy water and dry well before closing oven door again.

Oven Shelves

  • Chrome shelves: use detergent and hot water. If very dirty use a non-abrasive nylon scourer
  • Enamel dishes and tray: use detergent and hot water. If very dirty a non-abrasive nylon scourer
  • DO NOT clean oven parts with abrasive or caustic-type cleaners.

Oven - Grill Dish and Insert

  • After every use, and while still warm, sprinkle grill insert with detergent and cover with wet paper towel as this will loosen food particles and grease
  • Wash pan and grid with hot, soapy water with a little household ammonia/cloudy ammonia added. Rinse and dry before replacing in position.

Chef CFG504SBNG - Oven - Grill Dish and Insert - 1

caution

- If the ceramic glass surface is cracked, switch off the appliance immediately to avoid the possibility of electric shock.

Ceramic Hotplates

  • Clean with detergent and hot water and polish with a soft cloth
  • For harder to clean spills a blade scraper is supplied
  • Aluminium foil, plastic and high sugar content food can cause pitting if not removed before the hotplate has cooled.
  • Sometimes SURFACE stains appear to be 'bubble' marks under the ceramic glass. These can be cleaned off with a razor blade scraper and ceramic cleaner.

Solid Hotplates

  • Solid hotplates are fitted with stainless steel trim rings, which after initial use, change colour to light brown. This is a normal characteristic of stainless steel and will not affect the operation or performance of your hotplates
  • Clean off any spillage after hot plate has cooled down
  • At regular intervals, clean hotplate with a nylon scouring pad and soapy water. Wipe clean then warm hotplate for 30 seconds to dry the surface
  • Apply 'hot plate protector'. Set hotplate on high for 3 minutes to allow coating to harden.

Gas Trivets and Burners

  • Flame port blockages should be removed with a small metal cake skewer or nylon brush.
  • Clean dirty spark plugs very gently with a nylon scourer. DO NOT use steel wool. DO NOT bend spark plug as it may break.
  • For enamelled burner skirts and trivets, persistent stains may require rubbing with a nylon scourer or creamed powder cleansers. Household enamel cleaners are available, follow the manufacturer's instructions in their use. Harsh abrasive cleaners, powder cleaners, steel wool or wax polishes should not be used.
  • These can all be lifted off and removed for separate cleaning.
  • NOTE! When refitting the burners, ensure that they are correctly seated.
  • Ensure burners are thoroughly dried after cleaning or spillage. When cleaning the burners, ensure that all the flame ports are free of any blockage (refer to Figure 1b on page 4). If necessary, use a toothpick or brush to clear ports. The outer surface of the burner caps have a polished finish and extra care needs to be taken to avoid scratching this surface during cleaning. In instances of heavy soiling, it may be necessary to apply a non-abrasive cleaning compound and rub with a cloth until the soiling is removed and then finish with a soft, dry cloth.
  • NOTE! DO NOT place trivets or burners in the dishwasher.

Stainless steel (Models with Stainless Steel hob)

- Simply wipe with a soft cloth using warm water and a mild detergent and rinse with clean water. Where stainless steel has become extremely dirty or discoloured, use a stainless steel cleaner – but be sure to follow the brushing lines.

Cleaning the cooker

Ignition spark plug and flame safeguard sensor

GENTLY clean the ignition spark plug and flame safeguard sensor with a damp cloth to avoid lighting difficulties.

Ensure that they are dry before use.

Injector

Ensure the injector remains free of any foreign material. When cleaning the burner spill bowl, first put tape over the injector hole before wipe out the spill bowl to avoid to block the injector hole, then remove the tape after cleaning.

If necessary, use a thin piece of wire to clear the orifice.

Do's Don'ts
Use pots with a flat base.Do not slide pots across the glass as this can results in scratches to the surface
Clean when cold unless sugar spills which should be removed with a ceramic scraper.Do not clean when hot as it is dangerous and cleaning products can burn and stain.
Clean after every use with a sponge and soapy water then dry.Do not leave food residues or water on the ceramic as the contamination can damage the ceramic and screening printed graphics
Use a non-scratch scourer (usually blue in colour) if required.Do not use steel wool or scourer pads that are not specified as non-scratch (usually green in colour). Heavy duty scourers are too abrasive
Difficult stains should be removed with a ceramic scraper and cleaning cream specific for ceramic glass cooktops. CerapolDo not use general abrasive cleaners as these can cause micro-scratches, dulling the glass surface and increasing the likelihood of contamination embedding into the glass
At least once per week use ceramic sealer cream. CerasealDo not use the ceramic top as a cutting board or work bench as this will cause scratches.

Ceramic Cooktop Cleaning

CUSTOMER ADVICE

Sometimes SURFACE stains appear to be a "bubble" mark under the ceramic glass.

These can be cleaned off with a razor blade scraper and ceramic cleaner.

Keeping the ceramic cooktop clean and protected will keep it in good condition and help avoid breakage.

Chef CFG504SBNG - Ceramic Cooktop Cleaning - 1

natural_image Metal mechanical tool with attached base and mounting holes (no visible text or symbols)

Ceramic Scraper 0383001001

Chef CFG504SBNG - Ceramic Cooktop Cleaning - 2
Cerapol Cleaner ACC019

Chef CFG504SBNG - Ceramic Cooktop Cleaning - 3

text_image Holmaz Ceraseal Ceramic glass & Induction 250mL

Ceraseal Protector ACC018
Available at the following web shops. https://shop.electrolux.com.au

Cleaning the cooker

If the deposit is minimal, simply wipe off with a dry cloth.

If the deposit is more stubborn, clean off with a moist soapy sponge then rinse off.

If the deposit still does not clean off easily, use a non-abrasive nylon scratch pad and special purpose ceramic glass cleaning agent such as Cerapol cleaner (ACC019 - Available from our web shop).

If the deposits are still burnt on and above methods did not work, use a specially designed ceramic glass scraper (0383001001 - Available from our web shop).

After having successful cleaned the cooktop, apply a ceramic glass conditioner Ceraseal protector (ACC018 - Available from our web shop). The conditioner will leave a protective coating that will help prevent future stains from becoming baked on. Marks which appear to be bubbles under the ceramic will also clean off. Use Ceraseal (ACC018) to help protect the ceramic and allow for easier cleaning. Polish on with a dry clean cloth.

Chef CFG504SBNG - Cleaning the cooker - 1

natural_image Close-up of a blue cap and white bottle mounted on a transparent circular base (no visible text or symbols)

Chef CFG504SBNG - Cleaning the cooker - 2

natural_image Close-up of a hand holding a small transparent plastic object with a circular mark, against a blurred background (no text or symbols visible)

Chef CFG504SBNG - Cleaning the cooker - 3

natural_image Close-up of a hand holding a white plastic component with wires, no visible text or symbols

Marks which appear to be bubbles under the ceramic will also clean off.

Chef CFG504SBNG - Cleaning the cooker - 4

natural_image Close-up of a dark, textured surface with scattered bright spots and a red rectangular highlight (no text or symbols visible)

Chef CFG504SBNG - Cleaning the cooker - 5

natural_image Close-up of a metallic surface with a red rectangular highlight, showing no text or symbols.

Chef CFG504SBNG - Cleaning the cooker - 6

natural_image Close-up of curved white lines on a dark surface, possibly optical or mechanical components (no text or symbols visible)

Chef CFG504SBNG - Cleaning the cooker - 7

natural_image Close-up of concentric curved white lines on a light background, no text or symbols visible

Use Ceraseal (ACC018) to help protect the ceramic and allow for easier cleaning. Polish on with a dry clean cloth.

Chef CFG504SBNG - Cleaning the cooker - 8

natural_image Close-up of a green and white bottle on a circular surface with scattered white objects (no visible text or symbols)

Chef CFG504SBNG - Cleaning the cooker - 9

natural_image Three carapets with colored liquids on a black stove, arranged around coiled glass tubes (no visible text or symbols)

Cleaning the cooker

Stainless Steel Cooktop Cleaning

NOTE: Ensure any oil is cleaned off the hob before use, otherwise it may cause the hob to turn a yellowish colour. All grades of stainless steel may stain, discolour or attain an adhering layer of grime in normal operation. To achieve maximum surface appearance, stainless steel must be kept clean.

Do's Don'ts
Clean in the direction of stainless steel brushing lines.Do not clean against the stainless steel brushing lines as this will cause scratching.
Wash with warm soapy water. Do not use caustic cleaners.
For stains use a specific stainless-steel cleaner ACC031.Do not use abrasive cleaners, scourers or steel wool as this will cause scratching.
Always clean the stainless steel after food spillage. Some foods may discolour the stainless steel.
Use the correct sized pot as described in the owner manual.Do not oversized pots as they can reflect heat onto the stainless steel causing discolouration.

NOTE: Do not use stainless steel cleaners on oven doors or control panels with finger print proof coating. Refer to owner manual for specific models.

Chef CFG504SBNG - Stainless Steel Cooktop Cleaning - 1
Steel Kleen ACC032

Chef CFG504SBNG - Stainless Steel Cooktop Cleaning - 2
Steel Power ACC031

Available at the following web shops or distributors. https://shop.electrolux.com.au/

Remove deposits with a soft cloth and warm soapy water then wipe with a dry soft cloth. If there are signs of yellowing or stubborn stains, use a suitable stainless steel cleaner Steel Kleen (ACC032 - Available from our web shop), apply with a soft cloth and clean in the direction of the stainless steel grain only.

After the cooktop is clean, apply stainless steel protectant Steel Power (ACC031 - Available from our web shop) which will leave a protective coating to help prevent future stains from occurring.

Before After
Chef CFG504SBNG - Stainless Steel Cooktop Cleaning - 3

text_image Off High Low

Chef CFG504SBNG - Stainless Steel Cooktop Cleaning - 4

text_image Off High Low

Getting to know your oven

Getting to know your new oven with this 'Simple Test Cake'

When baking, it is possible that there will be some variation in colour. Therefore, we suggest to make this simple, easy and delicious test cake to help you understand your new oven. All ovens do sometimes have hot or cold spots, therefore it is important to judge with your eye as you may need to rotate your dishes during baking.

'Simple Test Cake'

125g butter, softened to room temperature
1 cup caster sugar
1 teaspoon pure vanilla essence
4 large eggs
2 cups self-raising flour
pinch of salt
4 tablespoons (80mL) full-cream milk

Method:

  1. Butter base and sides of two, 20cm straight-sided round or square cake pans. Then line the base with grease proof paper or baking paper.
  2. Preheat oven to moderate '180°C' (170°C fan forced) for 30m and ensure oven shelf is in position 2 of the oven.
  3. Cream softened butter and sugar until light in colour.
  4. Add vanilla essence.
  5. Add eggs one at a time, beating well after each addition.
  6. Sift flour and salt into the mixture and beat until well combined.
  7. Add milk and beat or stir to combine.
  8. Spoon mixture equally between prepared cake pans.
  9. Bake in preheated oven, position 2 for about 25 to 35 minutes. Tip: Insert a fine cake skewer into the cake mix. If it comes out clean, or if the edges of the cake have come away slightly from the sides of the cake pan, the cake is ready.
  10. Remove from oven and place on wire cake rack and rest for 5 minutes before removing from cake pans. Cool completely.

To Serve: sandwich together with your favourite jam or conserve, and dust top with pure icing sugar.

FOOT NOTE: if desired, substitute butter for either margarine or olive oil spread.

Recipe is based on the Australian standard metric 250mL cup and 20mL tablespoon sets.

Oven guide

The following is intended as a guide and experience may show some slight variation in order to meet individual requirements. Where the gas models vary from the electric models, details for gas cooking is shown in brackets. For best results when baking, preheat your oven for 30 minutes.

Food Conventional Oven Fan forced oven Time in minutes
Temperature °C Oven shelf position* Temperature °C Oven shelf position*
Plain or fruit scones 220 2 (3)210 Any 10 - 15
Rolled biscuits170 (180) 2 150 (170) Any 10 - 15
Spooned biscuits190 2 180 Any 12 - 15
Shortbread biscuits160 1 or 2 150 Any 30 - 35
Hard individual meringues110 2 100 Any 90
Soft individual meringues180 2 165 Any 15 - 20
Pavlova - 6 eggs110 (120) 1 100 Any 75
Cup cakes190 2 180 Any 15 - 20
Sponge - 4 eggs180 2 170 Any 20 - 30
Plain butter cake180 2 170 Any 25 - 40
Rich fruit cake140 (150) 2 130 Any 180
Shortcrust cornish pasty* 200 (200/180) 2 180 (180/160) Any 40 - 45 (10/35)
Shortcrust custard tart200/180(220/180)1(3)190/170(200/180)Any20 - 30 (10/25)
Cream puffs210 2 200 Any 25 - 30
Yeast bread210 1 200 Any 25 - 30
Pizza220 2 220 Any 15 - 25

* Shelf position is counted from the bottom shelf up. Bottom shelf position is 1.

Turn down temperatures shown.

Meat/Poultry/FishRecommended temperature °C Minutes per kilogram
Beef- Rare20035 - 40
- Medium20045 - 50
- Well done 20055 - 60
Lamb- Medium20040
- Well done 20060
Veal18060
Pork20060
Chicken180 - 20045 - 50
Duck180 - 20060 - 70
Turkey18040 - 45 (less than 10kg)35 - 40 (more than 10kg)
Fish18020

Troubleshooting

Problem Causes What to do
Uneven cooking Incorrect shelf positionSelect shelf that puts food in centre of oven
Oven tray too large Try other trays or dishes
Trays not in centre Put trays in centre
Air flow in oven uneven Rotate food during cooking
Grill tray affecting thermostat Remove grill tray from oven on bake modes
Baked products too brown on top Ovennot preheated Preheat the oven
Baking tins too large for recipe Use correct size tins
Baking tins not evenly spaced Stagger baking tins at least 3cm between tins and the oven walls
Products not evenly sized or spaced on traysMake into same size and shape and spread evenly over trays
Baked products too brown on bottomBaking tins too large Use correct size tins
Baking tins are dark metal or glass Change to shiny, light tins or lower the temperature by 10°C
Food too low in ovenCook one shelf higher
Oven door opened too frequently during bakingDon't open the oven door until at least half the cooking time has passed
Baking temperature too highLower the temperature
Grill tray affecting thermostat Remove grill tray from oven on bake modes
Cakes have a cracked thick crustBaking temperature too highLower the temperature
Food too low in ovenCook one shelf higher
Cake batter over mixed Mix just long enough to combine the ingredients
Baking tin too deep Check size of tin and use recommended size
Baking tins darkChange to shiny light tins
Baked products are pale, flat and undercookedBaking temperature too lowRaise the temperature
Food too low in ovenCook one shelf higher
Baking time too shortIncrease cooking time
Incorrect baking tin sizeUse correct size tin
Cakes fallen in centreBaking temperature too lowRaise the temperature
Baking time too shortIncrease cooking time
Proportions of ingredients incorrect for recipeCheck recipe
Opening door too early during bakingDo not open door until the last quarter of cooking time
Roast meat and potatoes not brown in fan ovenPoor hot air circulationElevate food onto a rack to allow air circulation
Grill tray affecting thermostat Remove grill tray from oven on bake modes
Juices running out of meatDo not pierce meat with fork, turn with tongs
Grilled meats overcooked on outside and raw in the centreGrill at lower insert position
Grilled chops and steaks curingCut into fat every 2cm (3⁄4")
The oven seal is looseThe oven seal is only attached at each corner. It may seem like loose fit but when the oven door is closed it will function correctly.

Troubleshooting

If you have a problem with your appliance check the following before you ring the service line.

Problem What to do
Operational problemsCheck the electricity is turned on
ie: Oven, grill or hob not workingCheck your fuses. If the fuse continues to blow, call the Service Centre
Check the circuit breaker
Ensure correct knob is turned
Gas only – Dry or clean ignition electrodes
Gas only – Make sure flame ports and ignition areas are clean and dry
Gas only – Check gas supply is on
Gas only – Ensure cap/crown correctly fitted.
Replace or tighten light globes (where fitted)
See also Gas Conversion Fault Finding on Page 17
Heat up problems Oven not pre-heated – Pre-heat oven for 30 minutes
Unit smoking odours Turn oven/grill on high to remove protective oils
CondensationReduce the amount of water used for cooking
Note: some condensation is normal and is to be expected during cookingLeave the door open after cooking if food remains in cooker for warming
Timer not audible Turn Timer knob past 15-minute mark then to the required number of minutes
Oven shelf tight Remove shelf and insert as per diagram
Stains appear to be under ceramicThese stains are on the SURFACE of the glass and can be cleaned off with a razor blade scraper and ceramic glass cleaner.

When you need information, service or replacements please quote:

  1. Model Number

  2. Serial Number: You can find these on the data plate, which can be seen when the oven door is open. If you need more information, please contact the Customer Care Centre on 1300 363 640 (Australia – Centre is open 8.00am to 5.00pm Monday to Friday EST) Or 0800 436 245 (New Zealand – Centre is open 8.00am to 5.00pm Monday to Friday). Only authorised service centres should carry out servicing. Otherwise warranty may be void. If you have a warranty or spare parts enquiry, you should call the numbers listed on the back page.

This document sets out the terms and conditions of the product warranties for Chef Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.

1. In this warranty:

(a) 'ACL' or 'Australian Consumer Law' means Schedule 2 to the Competition and Consumer Act 2010;

(b) 'Appliance' means any Electrolux product purchased by you and accompanied by this document;

(c) 'ASC' means Electrolux's authorised serviced centres;

(c) 'Chef' is the brand controlled by Electrolux Home Products Pty Ltd of 163 O'Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively "Electrolux") of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;

(e) 'Warranty Period' means the period specified in clause 3 of this warranty;

(f) 'you' means the purchaser of the Appliance not having purchased the Appliance for resale, and 'your' has a corresponding meaning.

  1. Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable statutory guarantees in Australia and New Zealand.

  2. Warranty Period: Subject to these terms and conditions, this warranty continues in Australia for a period of 24 months and in New Zealand for a period of 24 months, following the date of original purchase of the Appliance.

  3. Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.

  4. Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.

  5. Proof of purchase is required before you can make a claim under this warranty.

  6. Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:

(a) light globes, batteries, filters or similar perishable parts;

(b) parts and Appliances not supplied by Electrolux;

(c) cosmetic damage which does not affect the operation of the Appliance;

(d) damage to the Appliance caused by:

(i) negligence or accident; (ii) misuse or abuse, including failure to properly maintain or service; (iii) improper, negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC;

(iv) normal wear and tear; (v) power surges, electrical storm damage or incorrect power supply; (vi) incomplete or improper installation; (vii) incorrect, improper or inappropriate operation; (viii) insect or vermin infestation; (ix) failure to comply with any additional instructions supplied with the Appliance;

In addition, Electrolux is not liable under this warranty if:

(a) the Appliance has been, or Electrolux reasonably believes that the Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;

(b) the Appliance is modified without authority from Electrolux in writing;

(c) the Appliance's serial number or warranty seal has been removed or defaced

  1. How to claim under this warranty: To enquire about claiming under this warranty, please follow these steps:

(a) carefully check the operating instructions, user manual and the terms of this warranty;

(b) have the model and serial number of the Appliance available;

(c) have the proof of purchase (e.g. an invoice) available;

(d) telephone the numbers shown below.

  1. Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. 'Acceptable quality' and 'major failure' have the same meaning as referred to in the ACL.

  2. New Zealand: For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.

  3. Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.

Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.

AUSTRALIAFOR SERVICEor to find the address of your nearest authorised service centre in AustraliaPLEASE CALL 13 13 49for the cost of a local callFOR SPARE PARTSor to find the address of your nearest spare parts centre in AustraliaPLEASE CALL 13 13 50for the cost of a local call
NEW ZEALANDFOR SERVICEor to find the address of your nearest authorised service centre in New ZealandPLEASE CALL 0800 10 66 10FOR SPARE PARTSor to find the address of your nearest spare parts centre in New ZealandPLEASE CALL 0800 10 66 20

NOTES

For further information on all Chef appliances, or to obtain detailed dimension and installation information, call into your Retailer, phone or email our Customer Care team or visit our website:

Australia

phone: 13 13 49

email: ...... customercare@electrolux.com.au

web:.....chefappliances.com.au

Chef. We are part of the Electrolux family. Share more of our thinking at electrolux.com.au

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Product information

Brand : Chef

Model : CFG504SBNG

Category : Oven