i3TOUCH Excellence - Painting i3-Technologies - Free user manual and instructions

Product Type	Interactive Flat Panel Display (Digital Whiteboard)
Screen Resolution	1920 x 1080 (Full HD)
Touch Technology	Infrared touch with multi-touch support (up to 20 points) and touch pen
Input Sources	HDMI (x2), VGA, AV (composite), USB, PC Audio, LAN, RS232
Output Ports	HDMI OUT, COAX OUT, AUDIO OUT, Touch USB
Built-in Computer Support	OPS slot for optional built-in computer module
Remote Control	Infrared remote control with function keys, numeric keys, and special functions (mute, input, etc.)
Power Supply	AC 100-240V, 50/60Hz (automatic voltage detection)
Power Consumption	Typical < 200W (estimated)
Operating Temperature	0°C to 40°C
Operating Humidity	10% to 90% RH (non-condensing)
Ventilation	Clearance: left/right/back >10 cm, top >20 cm
Standby Mode	Energy-saving standby via long press of power button
Cleaning Instructions	Use a soft, dry, lint-free cloth; no liquid or spray directly on screen
Safety Features	Overheat protection, surge protection, auto power-off in case of signal loss
Weight (approximate)	Depending on size: 30-50 kg (estimated for 65-86 inch models)
Dimensions (W x H x D)	Varies by size; typical 65-inch: 1500 x 900 x 80 mm (estimated)
Warranty	Standard manufacturer warranty (specifics depend on region)

Frequently Asked Questions - i3TOUCH Excellence i3-Technologies

How do I clean the i3TOUCH Excellence screen?

Unplug the device. Use a soft, lint-free cloth slightly dampened with a mixture of mild detergent and warm water. Wring out the cloth until almost dry, then gently wipe the screen. Avoid any liquid entering the device.

What should I do if the touch function stops working?

First, ensure the touch driver is installed and running. Check that the object used is comparable to a finger. If using a pen, ensure it is not damaged. Restart the device and reconnect the USB cable.

How can I connect an external computer to the display?

Use a VGA cable from the computer to the 'VGA IN' port and an audio cable to 'PC AUDIO IN'. For touch, connect a USB cable from the computer to the 'TOUCH' port. Alternatively, use an HDMI cable for video and audio.

Why is there no sound when I play video?

Check that the mute button is not pressed. Adjust the volume using the remote or on-screen menu. Ensure the audio cable is correctly connected. If using HDMI, the audio is transmitted through the HDMI cable.

How do I switch between different input sources?

Press the 'INPUT' button on the remote control or use the on-screen touch menu. Select the desired source (HDMI1, HDMI2, VGA, AV, etc.). The PC channel appears only if the built-in computer is connected.

What does the 'Energy Saving' mode do?

Tap the power indicator to enter Energy Saving mode. The display dims to save power. To fully shut down, press and hold the power button for at least 2 seconds to enter standby mode.

Can I mount the i3TOUCH Excellence on a wall?

Yes, the device is designed for wall mounting. Ensure the wall can support the weight. Use appropriate mounting brackets (not included). Leave sufficient ventilation space around the unit.

How do I replace the remote control batteries?

Open the battery cover on the back of the remote. Insert two AAA batteries, matching the '+' and '-' marks. Do not mix old and new batteries. Close the cover securely.

What is the OPS slot used for?

The OPS (Open Pluggable Specification) slot allows you to insert a compatible computer module to turn the display into a standalone all-in-one interactive system. This provides PC functionality without external cables.

Why does the screen display 'Signal out of range'?

The input resolution is not supported. Set the output resolution of your connected device to 1920x1080 (Full HD) or lower. For VGA, ensure it matches the display's native resolution.

USER MANUAL i3TOUCH Excellence i3-Technologies

i3-TECHNOLOGIES

i3TOUCH

EXCELLENCE

User's Manual

i3-TECHNOLOGIES

Contents

Safety Warning 1

Prepare to Install 2

Connection and Setting 6

Menu Operation 10

Simple Troubleshooting 13

Safety Warning

Before operating the unit, please read this manual thoroughly, and keep it for future reference. Image shown in this manual is indicative only. There may be differences between the pictures and the actual product, please prevail in kind.

Placement

Do not place the unit on an unstable cart, stand, tripod, bracket, table, or shelf.

Do not expose the unit to direct sunlight and other sources of heat.

Do not put the unit near appliances that generate magnetic fields.

Do not put any liquid near or on the unit, make sure do not spill any liquid inside the unit. Do not put heavy objects on top of the unit.

Power Supply

Check that the unit's operating voltage is identical with your local power. r supply

Please unplug power supply when the weather is thunder-storm or lightning.

Please unplug power supply, when there is nobody home or the unit will be in idle for a long time.

Please keep power cable from physical or mechanical damage.

Please use the original power cable from the accessory bag, don't modify or lengthen it.

Please check and ensure AC source is connected with the ground.

This power cable comes with the device exclusively for this device only.

LED Screen

Never use any other hard or sharp object to replace the touch pen.

Unplug the power cable before cleaning.

Clean the screen with a soft, dustless and dry cloth. Never

use water or the spray type detergent to clean the unit

For deep clean, please contact an authorized service center.

Better for the panel lifetime and the display performance, do not display high brightness image for long time.

Temperature

Do not place the unit near or over a radiator or a heater.

If your unit is suddenly moved from a cold to a warm place, please unplug the power cable and do not turn it on at least 2 hours, making sure the moisture inside the unit is all evaporated. Normal operating temperature is 0 \~ 40°C.

Humidity

Do not expose the unit in rain, or place in high humidity area.

Please make sure indoor environment is dry and cool.Normal operating humidity is 10%\~90%RH.

Ventilation

Please put the unit in a well ventilated place, so the heating can be released easily.

Ensure that the unit has enough space for ventilation. Space requirement: left, right and back >10cm, top>20cm.

Earphone

Using the earphone to listen loud sound for a long time might effect the hearing.

Before using earphone, please turn down the volume in advance.

Standby

It will enter standby mode but not turn off the unit after press the standby key..

Battery

Please make sure the battery get proper disposal or recycle after using.

Please keep the battery away from kids and don't throw the battery into fire.

Notes for Cleaning

There are vents on back cover, please do not use any liquid or spray directly during cleaning.

Power Switch Status Signs

"I" means power on, "O" means power off.

Notes for Maintenance

This machine can only be maintained by certified engin.eer.

Prepare to Install

1. Control Panel

Pure technical line drawing of a corner joint with no text or symbols

	Items Function description
1	Remote control signal receiver	Receiving remote control signal, and do not place any objects to block remote control receiving
2	Power Indicator light	Turn on the power switch, the power indicator light is lit, which means the power is connected.
3		Tap to enter EnergySaving functionPress at least 2 seconds to enter standby mode

2. Terminal In terrace

1 2 3 4 5 6 2 2 HDMI OUT USB 3.1 USB 3.4 PC AUDIO IN VGA IN TOUCH HDMI IN 1 HDMI IN 2 USB 2.0 USB 2.0

AV IN COAX OUT RS222 AUDIO OUT LAN 7 8 9 10 11 12 13

	Items Function description
1	HDMI OUT	Connected to the devices with HDMI input function
2	USB	Connect USB devices such as mobile hard disk, U disk, USB keyboard and mouse, USB drives, etc.
3	PC AUDIO IN	External computer audio input
4	VGA IN	External computer image input
5	TOUCH	Touch signal output to the external computer
6	HDMI IN	High-definition multimedia interface signal input, connect to devices with HDMI output interface (personal computer with HDMI output, set-top box, or other video device)
7	AV IN	Composite video and audio input
8	COAX OUT Coaxial output
9	RS232	Serial interface, used for mutual transfer of data between devices
10	AUDIO OUT	Audio output to the external speaker
11	LAN	Connecting RJ45 terminals
12	AC SWITCH	To open or shut down AC power supply. “ I ” means power on, “ O ” means power off
13	AC IN	AC power input, connecting AC power supply

3. Remote Control

1) Remote Control Button Instruction

1 2 3 4 Start Space Alt + Tab Alt + F4 1 2 3 4 5 6 7 8 9 Display 0 8 11 10 14 13 Input Home Menu 12 15 16 17 18 19 23 20 21 24 25 26 28 29 30 Enter Back CH+ PgUp VOL+ CH- PgOn VOL- F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12

1	○:	Detailed Function Description
2	※:	Power on/off
3	Start:	Mute switch
4	Space:	Built-in computer Windows key
5	Alt+Tab:	Built-in computer Space key
6	Alt+F4:	Built-in computer spacebar Alt + Tab
7	Numeric keys:	Built-in computer program window close button
8	Display:	Numeric input keys
9		Display channel information
10	Input:	Function button
11	Home:	Input signal source selection key, choose different sources according to need
12	Menu:	Android system main screen button
13	Red:	Setting menu button, press this button to pop up
14	Green:	Lock and unlock Buttons and Touch function
15	Yellow:	Lock and unlock Buttons function
16	Blue:	Lock and unlock Touch function
17		Freeze and zoom
18		One key for blank screen
19	▲:	Backspace key
20		Direction key, press this button for upwards selection
21		Direction key, press this button for left selection
22		Direction key, press this button for right selection
23	Enter:	Direction key, press this button for downwards selection
24		Confirmation key, press this key to confirm selection state
25	Back:	Confirmation key, press this key to confirm selection state
26	PgUp:	Quickly start writing software
27	PgDn:	Return key
28	CH.+ \ CH-:	Built-in computer page (previous page)
29	VOL+ \ VOL-:	Built-in computer page (next page)
30	F1-F12:	Function button

Volume switch key

Built-in computer F1 - F12 function keys

NOTE: In case of no built-in computer, all function keys related with computer are regarded as no operating functions.

2) Remote Control Instruction

Install Batteries

(1) Open back cover of battery component on the back of remote control
(2) Install AAA type battery according to the corresponding electrode, make sure battery positive and negative pole are correct ("+"to"+", "-" to "-"), please do not mix using old and new batteries
(3) After battery is installed, close the back cover of battery components, and make the following clip buckled to the bottom

Illustration of a hand holding a smartphone with a small object inserted, enclosed in a dashed border (no text or symbols)

(1)

Simple line drawing of a remote control device with handle and buttons, enclosed in a dashed border (no text or symbols)

(2)

Illustration of a hand holding a handheld device with a tool, enclosed in a dashed border (no text or symbols)

(3)

Range of remote control

Empty rectangular frame with no text, symbols, or markings

Remote control can work normally within the range of 8 meters distance, 30 degrees left and right from the remotecontrol receiver; in order to protect environment, please dispose waste battery into recycling box.

Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instructions

Line drawing of a classic remote control with keypad and buttons (no text or symbols)

Connection and Setting

For the safety of you and the machine, please do not connect any power plug before connection.

1. External Computer and Touch Connection

PC AUDIO IN VGA IN TOUCH Audio Cable VGA Cable USB Cable Computer

(1) Use VGA cable to connect to VGA output port of external computer, and meanwhile use headphone audio cable to connect to external computer audio output interface
(2) Use USB cable to connect to external computer USB port
(3) After cable connection, plug in power cord, and switch power on
(4) Start external computer
(5) Press ⏻ key, and the equipment is power on
(6) Press the INPUT key to switch to VGA channel

NOTE:

External computer input, equipment's best resolution is 1920 x1080

External computer can also connect to the equipment through the HDMI cable

Recommended computer configuration:

2.0GHz Processor, 1GB Memory

1GB Available Hard Drive

More than 256 color display card

Support Resolution 800*600,1024*768,1920*1080

VGA-OUT/HDMI-OUT、Audio-OUT、USB Interface

2. Audio and Video Equipment

1) AV IN

graph TD
    A["AV IN"] --> B["VIDEO"]
    B --> C["VIDEO"]
    C --> D["AV Cable"]
    D --> E["VIDEO OUT"]
    F["Video Game"] --> G["Video recorder"]
    H["Video Game"] --> I["Set-top"]
    J["DVD"] --> K["Satellite TV receiver"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#cfc,stroke:#333
    style I fill:#cfc,stroke:#333
    style J fill:#ffc,stroke:#333

(1) Use AV audio and video cables to connect audio and video equipments with AV output (yellow for video, red for right sound channel, and white for left sound channel)
(2) After cable connection, plug in power cord, and switch power on
(3) Press ⏻ to turn equipment on
(4) Press INPUT key to switch to AV port

2) HDMI IN

HDMI IN 1 HDMI IN 2 HDMI Cable HDMI DVD Disc Player

(1) Use HDMI cable to connect audio and video equipment with HDMI output
(2) After cable connection, plug in power cord, and switch power on
(3) Press ⏻ to turn equipment on
(4) Press INPUT key to switch to HDMI port

3. Coaxial Connection

graph TD
    A["Coaxial Cable"] --> B["COAX4L"]
    C["Power amplifier/stereo equipment"] --> D["Coax OUT"]

(1) Use coaxial cable to connect audio device with coaxial input
(2) After cable connection, plug in power cord, and switch power on
(3) Press ⏻ to turn
(4) equipment on

4. Video Output Connection

graph TD
    A["RS232"] -->|Audio Cable| B["+"]
    C["AUDIO OUT"] -->|Audio Cable| B
    D["HDMI OUT"] -->|HDMI Cable| E["+"]
    F["Projector"] --> G["+"]
    H["HDMI IN"] --> I["+"]

(1) Use HDMI cable to connect display devices with HDMI in, and use audio cable to connect sound output
(2) After cable connection, plug in power cord, and switch power on
(3) Press ⏻ to turn equipment on
(4) Press INPU T key to switch to HDMI port

5. LAN Connection

graph LR
    A["LAN"] --> B["Network Cable"]
    B --> C["Internet"]

6. RS232 Connection

RS232 Serial Port Cable Computer

After using serial port cable to connect central control equipment and machine, certain function of the machine can be controlled via central control equipment, such as: machine ON/OFF, and adjustment of sound volume, etc.

Menu Operation(This part is to be determined)

Touch Menu Operation

Call up Method

Take middle point position on the bottom of display screen as starting point, use touch pen to drag towards screen center position to call up touch menu, as shown below.

A

Note: "Touch A Method" mentioned in this manual to call up touch menu method is shown above.

Setting Menu

General Setting

General Setting OPS Android HDMI1 HDMI2 VGA AV

• Press INPUT button on remote control or via touch A method to call up General Setting menu.
• Press ▼/▲/◄/► button on remote control to select the channel you need.
• Press the Enter button on remote control or directly click with touch pen to confirm selected input channel.
• Press return key on remote control, or click blank area outside menu with touch pen to exit menu.

Note: PC channel will only display when the equipment connect the built-in computer.

Detail Setting Menu

- Press Menu on remote control or click the icon 🐘 on General Setting menu with touch pen to call up detail setting menu. Detail setting menu includes Audio, Screen, Display and Adjust.

Audio

Audio Screen Display Adjust 23 Volume 0 Bass 0 Treble 0 Balance Standard Meeting Class Custom Mute

• Press ▶ button on remote control to select Audio setting menu.
• Press ▼/▲/◄/► button on remote control or directly click with touch pen to select the option.
• Press Enter on remote control to enter adjustment mode, and press ◀/▶ button or directly click with touch pen to adjust each option. Press Enter/Back to exit adjustment.
• Press Mute on remote control or directly click with touch pen to open or close mute state.
• Press Back on remote control, or click blank area outside menu with touch pen to exit menu.

Screen

Audio Screen Display Adjust PTP Pixel Shift 4:3 16:9 PTP

• Press ▶ button on remote control to select Screen setting menu.
• Press ▼/▲/◄/► on remote control or directly click with touch pen to select the option.
• Press Enter on remote control or directly click with touch pen to enter the selected mode.
• Press Back on remote control, or click blank area outside menu with touch pen to exit menu.

Display

Audio Screen Display Adjust 50 Brightness 50 Contrast 50 Hue 50 Sharpness Standard Bright Soft Custom Standard Cold Warm

• Press ▶ button on remote control to select Display setting menu.
• Press ▼/▲/◄/► button on remote control or directly click with touch pen to select the option.
• Press Enter on remote control to enter adjustment mode, and press ◀/▶ button or directly click with touch pen to adjust each option. Press Enter/Back to exit adjustment.
• Press Back on remote control, or click blank area outside menu with touch pen to exit menu.

Adjust

Audio Screen Display Adjust H Position 50 V Position 50 Clock 50 Phase 3 Auto

• Press ▶ button on remote control to select Adjust setting menu.
• Press ▼/▲/◄/► button on remote control or directly click with touch pen to select the option.
• Press Enter on remote control to enter adjustment mode, and press ◀/▶ button or directly click with touch pen to adjust each option. Press Enter/Back to exit adjustment. You can also automatically. click the "Auto" icon to adjust

- Press Back on remote control, or click blank area outside menu with touch pen to exit menu.

Simple Troubleshooting

Machine Fails to Work Normally

Remote control failure	1. Check whether there are other objects between remote control and equipment control receiving window, thus leading to failure of remote control.2. Check whether the battery electrode in the remote control is correct.3. Check whether remote control nee ds to replace battery.
Machine automatically shut down	1. Whether set sleep or not.2. Check whether there is sudden power outage.3. Check whether there is no signal auto matic shutdown.

PC Mode

Signal out of range	1. Check whether display is set correctly.2. Check whether resolution is the best resolution.3. Adjust line and field synchronization in menu.
Background has vertical lines or streaks	1. Select automatic correction in menu.2. Adjust clock and phase position in menu.
Image lack of color, color is incorrect	1. Check whether VGA is not well connected or has quality problem.2. Adjust chromaticity and brightness or contrast in menu.
Display format that is not supported	1. Select automatic correction in menu.2. Adjust clock and phase position in menu.

Touch Function

Touch function invalid	1. Check whether touch driver is installed and started.2. Check whether the size of article touched is comparable with finger.
Touch positioning not correct	1.Check whether driver is properly installed and make correction.2.Check whether touch pen is facing the screen.

Video Function Can't Work Normally

No picture and no sound	1. Check whether the machine is started state.2. Check whether signal wire is well plugged, whether INPUT is corresponding to it.3. If in internal computer mode, check whether internal computer is started.
With horizontal or vertical stripes or image dithering	1. Check whether signal wire is well connected.2. Check whether other electronic equipment or power tools are placed around the machine.
No color, color is weak or image is weak	1. Adjust chromaticity and brightness or contrast in menu.2. Check whether signal wire is well connected.

Audio Function Can't Work Normally

With image but without sound	1.Check whether mute button is pressed for mute.2.Press VOL + / - to adjust volume.3.Check whether audio line is connected correctly
Only one speaker has sound	1. Adjust sound balance in menu.2. Check whether computer sound control panel only sets up one sound channel.3. Check whether audio line is connected correctly.
HDMI output without sound	1. Check whether connect external device with audio output cable.

Maintenance

Proper maintenance can avoid many early faults and regular careful cleaning can make machine brand new. Please unplug power plug before cleaning and maintenance, to prevent electric shock.

Clean Screen

Please mix and stir even a little fabric softener or tableware detergent with warm water.

Please use a soft cloth to be completely soaked in the mixture.

Please take out cloth and twist to half dry state to wipe machine screen.

Repeat for several times, pay attention not to squeeze water flow into machine when wiping machine.

Clean Face Frame

Please use dry, soft, lint-free cloth to wipe front frame.

No Use of Machine for A Long Time

In case of no use of machine for a long time, such as holiday,, please make sure to unplug the plug to prevent any possible dangers caused by power supply ripple from lightning.