Duo22 Live - Hi-Fi System icon - Free user manual and instructions

Product Type	Hi-Fi System
Brand	Icon
Model	Duo22 Live
Dimensions (W x H x D)	430 mm x 140 mm x 320 mm
Weight	5.5 kg
Power Supply	AC 230V, 50Hz
Power Consumption	60W (operating), <1W (standby)
Speaker Impedance	4 - 8 ohms
Output Power (RMS)	2 x 20W (per channel)
Frequency Response	40 Hz - 20 kHz
Supported Media	CD, CD-R/RW, MP3 via USB
Tuner Bands	FM, AM
Bluetooth Version	5.0
Inputs	AUX (3.5mm), USB, FM/AM antenna
Outputs	Speaker terminals (screw type), Headphone jack (3.5mm)
Remote Control	Included (battery: CR2025)
Display	LCD with backlight
Cleaning Instructions	Wipe with soft dry cloth; do not use liquids or sprays
Safety Precautions	Keep away from water, heat sources; unplug during storms
Spare Parts Availability	Contact Icon support or authorized service centers
Repairability Index	7/10 (user-serviceable fuses, speaker terminals)

Frequently Asked Questions - Duo22 Live icon

How do I connect my phone via Bluetooth?

Press the Source button until 'BT' appears on the display. Enable Bluetooth on your phone and select 'Icon Duo22 Live' from the list. If prompted, enter PIN 0000.

How can I set the clock?

Press and hold the Clock button for 3 seconds. Use the +/- buttons to adjust hours, press Clock again to set minutes, then confirm with Enter.

What should I do if there is no sound?

Check that speakers are properly connected to the terminals. Ensure the volume is turned up and the source is selected. Also verify that the system isn't muted (press Mute).

Can I play music from a USB flash drive?

Yes, insert a USB drive with MP3 files into the USB port. Press Source to select 'USB' mode. Use ◄/► to navigate tracks.

How do I clean the system?

Unplug the unit. Use a soft, dry cloth to wipe the exterior. Do not use alcohol, ammonia, or abrasive cleaners. For the CD lens, use a lens cleaning disc.

What is the warranty period?

The Icon Duo22 Live comes with a 2-year limited warranty covering manufacturing defects. Keep your receipt for service.

How can I improve FM radio reception?

Extend the FM antenna fully and reposition it for best signal. Avoid placing the system near metal objects or electronic interference.

The remote control doesn't work. What can I do?

Replace the battery (CR2025) with a new one. Ensure there are no obstacles between remote and sensor. Point directly at the front panel within 5 meters.

Can I connect a turntable to this system?

Yes, using the AUX input. You will need a turntable with a built-in preamp or an external phono preamp. Connect via RCA to 3.5mm cable.

How do I reset the system to factory settings?

While the unit is on, press and hold the Stop button for 5 seconds. The display will show 'RESET' and the system will restart with default settings.

USER MANUAL Duo22 Live icon

1 Mic-In / 1 Instrument-In, 2 Out professional recording USB interface with smart phone connectivity for live streaming application

Black and white photo of an IECOY audio amplifier device (no visible text or symbols on body)

CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK) NO USER-SERVIDEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED PERSONNEL ATTENTION: POUR EVITER LES RISQUES DE CHOC ELECTRIQUE: NE PAS ENLEVER LE COUVEROLE AUCUN ENTRETIEN DE PIECES INTERIEURES PAR L'USAGER.CONFIER L'ENTERETIEN AU PERSONNEL QUALIFIE. AVIS: POUR EVITER LES RISQUES D'INCENDIE OU DELECTRODUCTION, N EXPOSEZ PAS CET ARTICLE A LA PLUIE OU A L'HUMIXTE

The lightning flash with arrowhead symbol within an equilateral triangle, is intended to alert the user to the presence of uninsulated dangerous voltage within the product's enclosure, that may be of sufficient magnitude to electric shock to persons. Le symbol clair avec point de flche l'int rieur d'un triangle quilat ral est utilis pour alerter l'utilisateur de la pr sence l'int rieur du coffret de voltage dangereux non isol d ampleur suff

Important Safety Instructions

1. Read this manual thoroughly before using this unit.

2. Keep this manual for future reference.

3. Take notice of and comply with all warnings included in the user's manual or indicated on the appliance.

4. Follow all instructions included in this manual.

5. Do not expose this unit to rain or moisture. Avoid having water or other liquids spilled on this unit.

6. When cleaning the cabinet or other parts of this appliance, use only a dry or slightly damp soft cloth.

7. Do not block any ventilation openings or interfere with the proper ventilation of this unit. Install in accordance with the manufacturer's instructions.

8. Do not use or store near any heat sources such as radiators, heat registers, stoves, or other heat-producing appliances.

9. Do not interfere with the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. These are designated for your safety. If the provided plug does not fit into your outlet, consult an electrician.

10. Protect the power cord from being walked on or otherwise damaged by items placed on or against them. Particular attention should be given to the plugs, receptacles, and the point where the cord exits the appliance.

11. To avoid the risk of electrical shock, do not touch any exposed wiring while the unit is in operation.

12. Only use attachments/accessories specified by the manufacturer.

13. Unplug this unit and all connected electrical equipment during lightning storms or when left unused a long period of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the appliance has been damaged in any way or fails to operate normally.

WARNING: To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture

Contents

Introduction......4

What's in the package? 4

Register your ICON ProAudio product to your personal account ....5

Features 6

Front Panel 8

Rear Panel....9

Top Panel....10

Mac driver installation....11

Install ProDriver 4 with LoopBack function....11

Mixer control panel(Mac)....15

Windows driver installation....17

ProDriver4 20

Mixer control panel(Windows)....21

Settings (Sample rate and latency settings)....24

ProDriver hosting rack (Mac/Windows) 28

Hardware Connections....36

Different types of microphone connection method diagram ....37

Specifications ....38

Services....39

Introduction

Thank you for purchasing the ICON ProAudio Duo22 Dyna digital audio Interface. We sincerely trust this product will provide years of satisfactory service, but if anything is not to your complete satisfaction, we will endeavor to make things right.

In these pages, you'll find a detailed description of the features of the Duo22 Dyna digital audio interface, as well as a guided tour through its front and rear panels, step-by-step instructions for their setup and use, and full specifications.

Please register the product on our website at the below link www.iconproaudio.com/registration:

Please follow the step by step procedures. Start by inputting the device's serial number as well as your personal information, etc. By registering your product online, you will be entitled to service and after-sales support at our Help Center by visiting our website at www.iconproaudio.com. Also, all the registered products under your account will be listed on your personal product page where you will find updated information such as firmware/driver upgrades, software bundles, user manual downloads, etc. for your device.

As with most electronic devices, we strongly recommend you retain the original packaging. In the unlikely event the product must be returned for servicing, the original packaging (or reasonable equivalent) is required.

With proper care and adequate air circulation, your Duo22 Dyna digital audio interface will operate without any trouble for many years.

What's in the package?

• Duo22 Dyna USB Recording Interface
- Quick Start Guide x 1
• USB 2.0 cable (Type C) x 1
• 3.5mm TRS audio cable x 1

Register your ICON ProAudio product to your personal account

1. Check serial number of your device

Please go to http://iconproaudio.com/registration or scan the QR code below.

QR code image containing encoded data, no visible human-readable text

Input your device's serial number and the other information on the screen. Click "Submit".

A message will pop up showing your device information such as model name and its serial number - Click "Register this device to my account" or if you see any other message, please contact our after-sales service team

2. Log in to your personal account page for existing user or sign up for new user

Existing user: Please log into your personal user page by inputing your user name and password.

New user: Please click "Sign Up" and fill in all the information.

3. Download all useful materials

All your registered devices under your account will show on the page. Each product will be listed along with all its available files such as drivers, firmware, user manual in different languages and bundled software etc. for download. Please make sure you have download the necessary files such as driver before you begin device installation.

Features

Black KYZ audio amplifier device with external knobs and buttons (no visible text or symbols on body)

The ICON ProAudio Duo22 Dyna USB recording interface provides an audio input and output module as well as analog & digital connectivity with any smart mobile devices for live streaming applications. Main features include:

• 24-Bit 192KHz 1 mic-In/1 inst-In, 2-Out USB Recording Interface
• Hi-end studio grade DAC/ADC provides super high dynamic range Dynamic Range: 127dB
• Supporting Mac/PC connectivity operating simultaneously with SmartDevice
• Live session possible with audio signal processing via ProDriver4 virtual plug-in rack
• 2x2 analog I/O full duplex recording and playback
- Compatible with iOS and Android Digital I/O jack (Type C) & Analog I/O jack (3.5mm stereo TRRS)
• For direct connection with smartphone, tablet or other device
- Mic/Instrument preamps with individual gain control and phantom power switch
- 2 analog outputs on 1/4" TRS jacks or stereo output on 3.5mm phone connector

• Smart phone input level control on the top panel

• Direct monitor button control on the top panel

• 1 headphone output with assignable source and individual volume control

- Flexible channel routing via the ProDriver4 software control panel

- ICON ProAudio developed ultra low latency ProDriver4™ driver is provided

- ICON ProAudio innovative and user friendly plug-in hosting rack software is built-in with ProDriver4™ (Windows and Mac)

• USB2.0 High Speed equipped and USB bus-powered

- ARM-M7/500MHz processing power and technology for super fast and stable signal processing

• Supports DirectSound, WDM and ASIO2.0

- LoopBack function is equipped with ProDriver 4 ^TM for both Mac and Windows platforms

- Compatible with mac OS (M1/ Intel Mac) 10.11 and later, iOS 9 or above, Andriod and Windows 7, 8 & 10 (32-bit/64-bit)

• Full duplex, simultaneous record/playback
- +5VDC power supply connector is equipped for external power supply when using with iOS
• Rugged aluminum construction
- Bitwig 8Track included
• Dotec audio plugins included

Front Panel

Icon Mon Min Max Min Max Mic in Min Max +4V DUO 22 1 2 3 4 5 6 7 8

1. 3-pin XLR (Balanced) – For condenser microphone with +48V phantom power or dynamic microphone.

Please refer to P.36 for the connection method of different types of microphones and instruments.

1/4" TS (Unbalanced) – For dynamic microphone

Please refer to P.36 for the connection method of different types of microphones.

1. 48V phantom power switch

Press to supply +48V phantom power to the associated XLR input. This phantom power circuit is suitable for most condenser microphones.

1. Input gain level control (Microphone)

This potentiometer controls the input level of the analog microphone input.

1. Input gain level control (Guitar)

This potentiometer controls the input level of the instrument input.

1. Headphone level control

This potentiometer controls the output level of the headphone output.

1. Headphone output

This output jack accepts a standard 1/4" stereo TRS headphone connector.

1. Mon (Monitor – Control smart phone & PC monitoring signal)

Switch between monitoring smart device with PC signal or only PC's signal

Rear Panel

icon DUO 22 USB2.0 High-Speed R L +5V DC USB Digital I/O Stereo out Analog I/O Guitar in 3 6 1 4 2 5

1. USB 2.0 connector (Type C)

Connect it with the provided USB cable to your Mac/PC or your iOS device camera kit's USB connector. Your Mac/PC must have a USB2.0 connector in order to run the full speed of Duo22 Dyna .

2. HI-Z input

This is a high impedance input for guitar/bass.

3. Line outputs L/R

These are unbalanced analog outputs on standard 1/4" TS connectors at +6dBU line level.

4. Stereo output L/R

This is an unbalanced analog output on a standard 3.5mm stereo connector.

(Note: Master level control will only adjust the output level of both the Line output 1/2 and the 3.5mm stereo output.)

5. Smart Device I/O (Digital - Type C & Analog - 3.5mm TRRS)

These ports allow you to connect your smart device and your Mac/PC simultaneously so you may process the audio signal with your Mac/PC before delivering signal to the smart device for live streaming application.

Digital - Type C jack for connecting directly to the digital jack of the smart devicec (OTG adapter required)

Analog - TRRS stereo jack for connecting directly to smart device's audio I/O

6. Power supply connector (USB Type C)

Duo22 Dyna is USB-bus powered. If your computer does not supply sufficient power, connect an ICON 5VDC power supply adapter to this jack. Or you may try to use your smart phone power adapter with the correct cable type (USB Type C). Normally it should work and provide enough power to the device.

(Note: You can get the power adapter from ICON distributors/dealers near you)

(Note: External power adapter is needed if the Duo22 Dyna is us as a standalone unit without a Mac or PC)

Top Panel

ICON 1 2 3 Signal Phone Input Level Signal Output Control

1. Direct Monitor button

Press to monitor the input signal (i.e. microphone or instrument) through your headphones. Pressing In will allow for Direct monitoring of signal which mean signal without computer processing.

2. Smart Phone Input Level Control

Adjust to control the audio input level to the smart phone.

3. Master Level Control

Master level control will only adjust the output level of both the Line output 1/2 and the 3.5mm stereo output.

Mac driver installation

Duo22 Dyna is a class compliant device. Thus there is no driver installation needed for Mac. Also, it fully supports iOS devices by connecting the unit to a camera kit.

Install ProDriver 4 with LoopBack function

1. Download ProDriver 4 (Mac) from your "Personal User Portal" page for your audio interface.

(Please refer to P.5 "register your ICON ProAudio product to your personal account" for creating your persoanl user portal)

1. Double click the file "ProDriver-OSX-xxx.dmg" that you just downloaded from your Persoanl User Portal

iCON ProDriver ProDriver.pkg Extras Diagram 1

1. Double click "ProDriver.pkg" to start the ProDriver installation

iCON ProDriver ProDriver.pkg Extras Diagram 2

4. Click "Continue"

Install ProDriver Welcome to the ProDriver Installer • Introduction • Licence • Destination Select • Installation Type • Installation • Summary You will be guided through the steps necessary to install this software. Go Back Continue

Diagram 3

5. Click "Continue"

Install ProDriver Software License Agreement Introduction License Destination Select Installation Type Installation Summary English DRIVER SOFTWARE LICENSE AGREEMENT FOR ICON USB Audio Interface ("PRODUCT") IMPORTANT NOTICE - PLEASE READ CAREFULLY: This Software License Agreement ("SLA") is a legal agreement between you (either an individual or a single entity) and ICON Digital Corp. ("ICON"). By installing, copying, or otherwise using the PRODUCT, you agree to the terms and conditions of this SLA. If you do not agree to the terms of this SLA, do not install or use the PRODUCT. SOFTWARE LICENSE The PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE contained herein is licensed, not sold. 1. GRANT OF LICENSE. This SLA grants you the following rights: You may install and use the SOFTWARE, or any prior version for the Print... Save... Go Back Continue.

Diagram 4

6. Click "Read License" to read the lincense terms or click "Agree" to start the installation

To continue installing the software you must agree to the terms of the software license agreement. Click Agree to continue or click Disagree to cancel the installation and quit the Installer. Read License Disagree Agree

Diagram 5

7. Select the disk where you would like ProDriver to be installed and then click "Continue"

Install ProDriver Select a Destination • Introduction • Licence • Destination Select • Installation Type • Installation • Summary Select the disk where you want to install the ProDriver software. Macintosh HD 87.15 GB available 250.69 GB total NO NAME 748.8 MB available 2.02 GB total Seagate...kup Drive 410.55 GB available 999.49 GB total Installing this software requires 32.7 MB of space. You have chosen to install this software on the disk *Macintosh HD'. Go Back Continue

Diagram 6

8. Click "Install"

Standard Install on "Macintosh HD" Introduction Licence Destination Select Installation Type Installation Summary This will take 32.7 MB of space on your computer. Click install to perform a standard installation of this software on the disk "Macintosh HD". Change Install Location... Go Back Install Diagram 7

9. Input your password or tap your finger print to start the installation.

Installer is trying to install new software. Touch ID or enter your password to allow this. Use Password... Cancel

Diagram 8

10. Installation started and click "Close" after it has completed.

Install ProDriver The installation was completed successfully. Introduction Licence Destination Select Installation Type Installation Summary The installation was successful. The software was installed. Go Back Close Diagram 9

11. Please connect your audio interface at this state to you Mac and then click the ICON logo as shown.

ProDriver icon Diagram 10

1. Select your audio interface model from the list and click "Select"

Did not find an iCON device Please choose your Audio Interface from the list. ProDriver: Pro Driver: Duo22 Dyna Select Cancel

Diagram 11

1. Click "OK" to allow ProDriver to access the microphones.

"ProDriver" would like to access the microphone. This app requires audio input. If you do not have an audio interface connected it will use the built-in microphone. Don't Allow OK Diagram 12

1. ProDriver activate logo will appear on your desktop and click it to launch the ProDriver control panel.

M ProDriver4 V

Diagram 13

1. Audio MIDI setup

Open the "Audio MIDI setup" window and confirm that the Duo22 Dyna device has been setup properly as shown in diagram 14.

Audio Devices Built-in Output 0 ms / 2 outputs Duo22 Dyna (81 Accruals) 2 ms / 2 outputs Dux22 Dyna (Core Audio) 2 ms / 2 outputs Duo22 Dyna (Core Audio) Clock Source: Default Input Output Source: Duo22 Dyna: Output Configure device... Configure speakers... Use this device for sound input Use this device for sound output Play alerts and sound effects through this device OUT 2

Diagram 14

Mixer control panel(Mac)

The mixers work like a matrix mixer. Activate and adjust the corresponding input or output channel level. They are very useful and make your inputs and outputs very flexible. You may route any of your input(s) to any output(s).

Device Settings Info Help 1 2 3 4 5 6 7 8 9 Back Language Mixer Presets 1 2 3 4 5 6 DETAILS RECALL SAVED Device:Dou22 Dyna Sample Rate: 44.1 KHz: Buffer: 1024 Engine: Running LINK M Dab M LoopBack 10 Analog Out Loop Backs Link LINK M Dab M LoopBack 10 LoopBack 10 LoopBack 5B LoopBack 10 iCON Diagram 15

1. HW In 1/2 level metering

Shows the hardware 1/2 input level. (HW In 1/2).

2. HW Out 1/2 level metering

Shows the hardware 1/2 output level.(HW Out 1/2).

3. LoopBack In 1-8 level metering

Show the LoopBack 1/2, 3/4, 5/6 & 7/8 input level

4. LoopBack Out 1-8 level metering

Show the LoopBack 1/2, 3/4, 5/6 & 7/8 output level

5. Link switch

Switch to adjust both channels' levels simultaneously.

6. Mute switch

Switch to mute the corresponding channel.

7. "0dB" switch

Switch to instantly adjust the corresponding channel to "0dB" level.

8. Gain control fader

Slide to adjust the gain level for the corresponding channel.

9. Inputs & Outputs Matrix switches

Switch to turn On/Off the corresponding input channel route to the corresponding output channel. Remember you may route any input(s) to any output(s).

10. Mixer Presets

6 Mixer-Presets button slots are available for saving or loading your routing channel settings.

Preferences Audio MIDI General 1.1 Output: ProDriver: Pro Driver:Duo22 Dyna Test 1.2 Input: ProDriver: Pro Driver:Duo22 Dyna 1.3 Active output channels: ✓ HW Out 1 + 2 ✓ HW Out 3 + 4 ✓ LoopBack 1 + 2 ✓ LoopBack 3 + 4 1.4 Active input channels: ✓ HW In 1 + 2 ✓ HW In 3 + 4 ✓ LoopBack 1 + 2 ✓ LoopBack 3 + 4 1.5 Sample rate: 44100 Hz 1.6 Audio buffer size: 1024 samples (23.2 ms)

Diagram 16

11. Device Preferences

Click "Device" at the top menu bar to launch the "Preferences" window.

11.1 Output

Select your audio interface as your output device

11.2 Input

Select your audio interface as your input device

11.3 Active output channels

Showing you all the avaliable and active output channels for your audio interface

11.4 Active output channels

Showing you all the avaliable and active input channels for your audio interface

11.5 Sample rate

Select your desire sample rate from the list

11.6 Audio buffer size

Select your desire audio buffer size from the list

(Note: If a clicking sound occurs, you should change to a larger buffer size for the settings. If the largest buffer size has been selected and there is still a clicking sound. It means your computer performance is not able to handle the task. (It is not caused by Duo22 Dyna digital audio interface.)

Windows driver installation

Please follow the step-by-step procedures below to install your Duo22 Dyna USB recording interface and its driver.

1. Turn on your computer

Note: Do not connect the Duo22 Dyna digital audio interface to your computer yet.

2. Download the Windows driver from your "Personal User Page at www.iconproaudio.com" (Please refer to P.5 "register your ICON ProAudio product to your personal account" for creating your persoanl user portal)

After you downloaded the driver file, please click it to start the installation process.

Duo22 Dyna Serial Number: 6U8M Unregister this device Latest driver for MacOS V 1.1.0 Download Latest driver for Win32 V 1.1.0 Download Latest driver for Win64 V 1.1.0 Download Diagram

3. Installation Wizard appears

Choose "Next" when you see the Welcome Screen shown in Diagram 18.

4. License Agreement

Click "I Agree" to proceed.

ICON Pro Drive 4 Setup Welcome to the ICON Pro Driver4 Setup Wizard This wizard will guide you through the installation of ICON Pro Driver4. It is recommended that you close all other applications before starting Setup. I has will make it possible to update relevant system files without having to reload your computer. Click next to continue. Next > Cancel

Diagram 18

ICON Pro Drive 4 Setup License Agreement Please review the license terms before installing ICON Pro Drive4. Press Page Down to see the next of the agreement. Driver Software License Agreement for ICON USB Audio Interface ("PRODUCT") IMPORTANT NOTICE - PLEASE READ CAREFULLY: The Software License Agreement ("SLA") is a legal agreement between you (either an individual or a single entity) and ICON Digital Corp. ("ICON"). By installing, copying, or otherwise using the PRODUCT, you agree to the terms and conditions of this SLA. If you do not agree to the terms of this SLA, you must install or use the PRODUCT. If you accept the terms of the agreement, click I Agree to continue. You must accept the agreement to install ICON Pro Drive4. < Back 1 Agree Cancel

Diagram 19

5. Select components for installation

Check mark the components that you would like to install. We strongly recommend that you select all components.

ICON Pro Driver4 Setup Choose Components Choice which features of ICON Pro Driver4 you want to install. Check the components you want to install and uncheck the components you don't want to install. Click Install to start the installation. Select components to install: ✓ PCIe Fixed Pos ✓ Xbox Opts Cookie Drivers ✓ Desktop Shortnot ✓ Start More Description Forward your mouse Set a Component to are this description. Space required: 26.8ms < Back Install Cancel

Diagram 20

6. Preparing installation files

Once the installation process has started, the process may take some time depending on your computer performance. Please be patient and wait for the process to finish.

ICON Pro Driver4 Setup Installing Please wait while ICON Pro Driver4 is being installed. File Path: C:\Users\Windows\Appdata\Local\Temp\IconDriver\Icon_10x2 (yra_3 988.89.exe Show details Start > < Back Next > Cancel

Diagram 21

7. Click "Install" to proceed.

Note: The same message will appear three times as there are three different driver installations.

Windows Security Would you like to install this device software? Name: ICON ProAudio Sound, video and game contr... Publisher: ICON ProAudio Always trust software from "ICON ProAudio". Install Don't Install You should only install driver software from publishers you trust. How can I decide which device software is safe to install?

Diagram 22

Would you like to install this device software? Name: ICON ProAudio Sound video and game contro... Publisher: ICON ProAudio Always trust software from "ICON ProAudio". Install Don't Install You should only install driver software from publishers you trust. How can I decide which device software is safe to install?

Diagram 23

Would you like to install this device software? Name: ICON ProAudio Sound, video and game contro... Publisher: ICON ProAudio ✓ Install ✓ Don't Install ✓ You should only install driver software from publishers you trust. How can! ✓ decide which device software is safe to install!

Diagram 24

8. Setup completed

A window as shown in Diagram 25 should appear. Choose "Finish".

ICON Pro Drive 4 Setup Completing the ICON Pro Driver4 Setup Wizard ICON Pro Driver4 has been installed on your computer. Click Finish to close this wizard. ✓ Launch Control Panel Finish Cancel

Diagram 25

9. Launch the software control panel

You may click the ICON ProAudio logo on the system tray to launch the software control panel (Page 20).

ProDriver4 ICON

Diagram 26

10. Connect your Duo22 Dyna digital audio interface

Now connect the Duo22 Dyna digital audio interface to your computer's USB port.

ICON DUO 22 USB Type-C 3.5mm or

Diagram 27

ProDriver4

Pro Driver - Mixed Device Settings Info Help Back Language Audio Hill Wind VC in VCC VCC Music Audio LoopBack LoopBack Multi Presets 1 2 3 4 5 6 Device Daz22 Dyra Sample Rate: 44.1 Kbps Buffer: 54 Engine Running iCON LINK LINK LINK LINK LINK LINK LINK Out M Out A0 Out M Out M Out M Out M Out M Out M Out M HN On 10 NC On 10 NC On 24 NC On 12 NC On 12 Loopset 54 Unfollow 58

Diagram 28

Pro Driver - Master Encoder Settings Help Language RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB RGB 2016.07.00 00:00:00 00:00:00 00:00:00 00:00:00 00:00:00 00:00:00 00:00:00 00:00:00 00:00:00 00:00:00 00:00:00 00:00:58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.58.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66.66. PRO Driver4

Diagram 29

Introducing ProDriver4, the leading edge in audio innovation for stage, studio and streaming from ICON ProAudio. The ProDriver audio system supplies you with the most reliable tools for almost any audio application, in the moment, right when you need it. The heart of the system, is our driver, employing breakthrough technology and zero latency monitoring. The user interface makes it easy to grab, route and redirect audio from any source in your computer with our virtual signal router. Use the ProDriver Plugin Host to connect your favorite VST, Audio Units and Direct X plugins. Run ProDriver4 in standalone mode or with your favorite DAW. Save your favorite plugin chains as presets and recall them during your session or live on stage in real time.

Mixer control panel(Windows)

There are two different audio drivers including “WDM” (Windows Driver Model) and “ASIO” (Audio Stream Input and Output) within the ICON ProAudio audio interface driver. WDM are widely used for daily software such as media player and ASIO is mainly being used for most of the recording software such as LogicPro. The advantage of ASIO is that it has much lower latency than WDM and this is very important when you are doing recording with load of plugins. Actually, most of the daily software does not support ASIO driver and using WDM only, in that case you just simply need to use the HW channel (Hardware channels). Below please find some explanations on the different terminology for each channel type.

1. HW IN (Hardware Channel IN)

This mean the hardware input channels including the microphones or internment input channels

2. HW Out (Hardware Channel OUT)

This mean the hardware output channels including the headphone or line out output channels

3. VC Out (Virtual Channel OUT)

This only exists on ASIO driver and it is a virtual channel that its output signal go to ASIO VC IN

4. VC Out (Virtual Channel IN)

This only exists on ASIO driver and it is a virtual channel that its input signal is coming from ASIO VC Out

5. LoopBack (LoopBack Channel)

ASIO internal loopback channel (e.g. ASIO VC Out signal go to ASIO VC IN)

On the mixer control panel, there are four different types of ASIO channels that you can manipulate.

1. Duo22 Dyna Hardware channels (HW In 1/2 & HW Out 1/2)

These are the hardware input and output channels on Duo22 Dyna.

2. Duo22 Dyna Virtual channels (VC In 1/2, 3/4 and 5/6), (VC Out 1/2, 3/4 and 5/6)

These are the input and output virtual channels that related to the WDM.

For example: WDM Out 1/2 linked to VC In1/2

VC Out1/2 linked to WDM In1/2

3. Duo22 Dyna Loopback channels (LB 1/2, 3/4 and 5/6)

These are the ASIO loop-back channels.

Pro Driver - Mixer Device Settings Info Help 1 2 3 4 5 6 7 8 9 10 11 12 13 18 19 Mixer Presets 1 2 3 4 5 6 LINK LINK LINK LINK LINK LINK LINK PRO OUT 3/2 M Out M In Out 2/4 M In Out 2/6 M In Out 2/5 M In Out 2/6 M In Out 2/5 M In Out 2/4 M In Out 2/3 M In Out 2/2 M In Out 2/1 M In Out 1/6 AND ISE OUT Virtual OUT LOOPBACKS 16 iCON Re22 Diagram 30

By activating different cross points, you may route the corresponding signal to your desired channels.

1. HW Input 1/2 level metering

Showing the hardware 1/2 input level (HW In 1/2).

1. HW Output 1/2 level metering

Showing the hardware 1/2 output level (HW Out 1/2).

1. VC In 1/2 (Virtual) input level metering

Showing the WDM 1/2 output level (VC In 1/2).

1. VC In 3/4 (Virtual) input level metering

Showing the WDM 3/4 output level (VC In 3/4).

1. VC Out 1/2 (Virtual) output level metering

Showing the ASIO 1/2 VC output level (VC Out 1/2).

1. VC Out 3/4 (Virtual) output level metering

Showing the ASIO 3/4 VC output level (VC Out 3/4).

1. VSC In 1/2 (Virtual) input level metering

Showing the WDM 1/2 output level (VSC In 1/2).

8. VSC Music In 1/2 (Virtual) input level metering

Showing the WDM 1/2 output level (VSC music In 1/2).

9. VSC Out 1/2 (Virtual) output level metering

Showing the ASIO 1/2 VC output level (VSC Out 1/2).

10. VSC Music Out 1/2 (Virtual) output level metering

Showing the ASIO 1/2 VC output level (VSC music Out 1/2).

11. Loopback 1/2

Showing the ASIO loop-back 1/2 channel's level metering.

12. Loopback 3/4

Showing the ASIO loop-back 3/4 channel's level metering.

13. Loopback 5/6

Showing the ASIO loop-back 5/6 channel's level metering.

14. Link switch

Switch to adjust both channels level simultaneously.

15. Mute switch

Switch to mute the corresponding channel.

16. "0dB" switch

Switch to instantly adjust the corresponding channel to "0dB" level.

17. Gain control fader

Slide to adjust the gain level for the corresponding channel.

18. Inputs & Outputs Matrix switches

Switch to turn On/Off the corresponding input channel route to the corresponding output channel. The matrix is very useful and makes your inputs and outputs very flexible. You may route any of your input(s) to any output(s).

19. Mixer Presets

6 Mixer-Presets button slots are available for saving or loading your routing channel settings.

Settings (Sample rate and latency settings)

Click the "Setting" button to launch the settings window.

ProDrive4 4.0.0.1 Sample Rate 44.41kHz Latency Settings Normal ASIO Buffer Size 128 Latency Status Current settings-1/0 latency time Input latency time: 136 samples / 3 ms Output latency time: 813 samples / 18ms Streaming Buffer Size normal Streaming Buffer Volume 3 Streaming Mode Standard Isochronous Mode ProDrive 4 ASIO Driver Technology by Steinberg Media Technologies iCON PRO A S C I O

Diagram 31

Sample rate setting

Select your desired sampling rate from 44.1KHz to 192KHz on the pull down window shown in Diagram 32.

ProDrive4 4.0.0.1 Sample Rate 44.41kHz 44.41 kHz 48 kHz 88.2 kHz 96 kHz 176.4 kHz 192 kHz Streaming Buffer Size normal Latency Settings Normal Latency Status Current settings-1/0 latency time Input latency time: 136 samples / 3 ms Output latency time: 813 samples / 18ms Streaming Buffer Volume 3 Streaming Mode Standard Isochronous Mode ProDrive 4 ASIO Driver Technology by Steinberg Media Technologies ICON PRO AUDIO

Diagram 32

Latency settings

There are six standard latency settings to select. If you would like to customize your own latency value, select custom.

• Safe (maximum latency)
- Extra Large
Normal
Small
- Very Small
• Minimum (minimum latency)
- Custom

ProDrive4 4.0.0.1 Sample Rate 44.41kHz ASIO Buffer Size 128 Streaming Buffer Size normal Latency Settings Normal Custom Minimum Very Small Small Normal Extra Large Safe Streaming Buffer Volume 3 Streaming Mode Standard Isochronous Mode ProDrive4 ASIO Driver Technology by Steinberg Media Technologies iCON PRO AERIO

Diagram 33

There are three different settings you can adjust to customize your own latency settings: These values include:

1. ASIO buffer Size

You may adjust the value ranging from 32/64/128/256/512/1024/2048 and 4096.

ProDrive4 4.0.0.1 Sample Rate 44.41kHz Latency Settings Normal ASIO Buffer Size 128 32 64 128 256 512 1024 2048 4096 Latency Status Current settings-1/0 latency time Input latency time: 136 samples / 3 ms Output latency time: 813 samples / 18ms Streaming Mode Standard Isochronous Mode ASIO Driver Technology by Steinberg Media Technologies iCON PRO AUDIO

Diagram 34

2. Streaming buffer Size

Adjustable settings: Minimum/Low/Normal/High and Maximum.

ProDrive4 4.0.0.1 Sample Rate 44.41kHz Latency Settings Normal ASIO Buffer Size 128 Latency Status Current settings-1/0 latency time Input latency time: 136 samples / 3 ms Output latency time: 813 samples / 18ms Streaming Buffer Size normal minimum low normal high maximum Streaming Mode Standard Isochronous Mode (ProDrive 4) ASIO Driver Technology by Steinberg Media Technologies iCON PRO AUDIO

3. Streaming buffer volume

Adjustable values: 2/3 and 4.

ProDrive4 4.0.0.1 Sample Rate 44.41kHz Latency Settings Normal ASIO Buffer Size 128 Latency Status Current settings-1/0 latency time Input latency time: 136 samples /3 ms Output latency time: 813 samples / 18ms Streaming Buffer Size normal Streaming Buffer Volume 3 2 3 4 Streaming Mode Standard Isochronous Mode PRODrive4 ASIO Driver Technology by Steinberg Media Technologies ICON PRO AUDIO

Diagram 36

Latency Status Current settings-1/0 latency time Input latency time: 136 samples / 3 ms Output latency time: 813 samples / 18ms

Diagram 37

(Note: If a warning message appears on the "Latency Status" windows, please select a larger latency setting.)

(Note: If a clicking sound occurs, you should change to a larger buffer size for the settings. If the largest buffer size has been selected and there is still a clicking sound. It means your computer performance is not able to handle the task. (It is not caused by Duo22 Dyna digital audio interface.)

ProDriver hosting rack (Mac/Windows)

Pro Driver - Mixer Voice Settings Info Help Back Language 1 2 3 4 5 6 DEFAULTS RECALL-SAVED Mixer Presets 1 2 1 2 3 4 5 6 7 8 LINK LINK LINK LINK Out M Out M Out M Out M Out M HW Out 1/2 Loopback 1/3 Loopback 1/4 Loopback 5/6 Loopback 10 Analog Out Loopbacks

Diagram 38

With the ProDriver Rack, you can use any of your plug-ins with your DAW. Or you may use your device as a standalone plug-ins effectors without the need to run a DAW.

Click the "Rack" button on your ProDriver's mixer panel to launch the Virtual Rack window

Session & Preset

A session could contain unlimited presets. Each preset allows you to insert different plug-ins to create your desire sound effect or application need.

Pro Driver - Rack File Edit View Window New Session ctrl + N Open Session... ctrl + O Save Session ctrl + S Save Session As... ctrl + shift + S 1 2 3 Mixer

Diagram 39

1、Create a New Session

Click "New Session" under the "file" tab on the top menu bar. Then click "Save Session" and input file name.

2、Open a saved Session

Click "Open Session" under the "File" tab on the top menu bar and select the saved session file to open the session.

3、Save a Session

When you make any changes to your session, you may save it by clicking the "Save Session" function under the "File" tab on the top menu bar. Or if you would like to save as a new session, click "Save Session As" function and input a new session name.

Create a New Preset

Click "New Preset" function under the "Edit" tab on the top menu bar. A new preset slot will create.

Tip: To rename the preset, click the "Aa" button on the selected preset slot.

Pro Driver - Rack File Edit View Window New preset ctrl + shift + N Duplicate current preset ctrl + Delete selected preset ctrl + Pro Driver - Rack File Edit View Window Mixer Preset List Preset 1 Aa # D All Presets Recent Presets

Diagram 40

Duplicate Current Preset

Sometime you may like to make small changes to a current preset and compare the two. The function of "Duplicate Current Preset" will allow you to copy the current preset instantly. Then you may make changes as wish with one of the preset and make comparison between the two. Click "Duplicate Current Preset" function on the "Edit" tab on the top menu bar.

Tip: You may duplicate a selected preset by clicking the third button on the right on the selected preset slot.

Pro Driver - Rack File Edit View Window Mixer Preset List Preset 1 Aa # T All Presets Recent Presets

Diagram 41

Delete a Preset

You may delete any preset. Select a preset and click "Delete selected preset" under the "Edit" tab on the top menu bar.

Tip: You may also delete a selected preset by clicking the "Trash" button on the selected preset slot.

Pro Driver - Rack File Edit View Window Mixer Preset List Preset 1 Aa # D All Presets Recent Presets

Diagram 42

Grouping a Preset

There are four "Preset Categories" including "Vocal", "Special", "MC" and "Others" that allow you grouping all your current presets. This is very useful to manage your different presets according to different application such as singing (Vocal), broadcasting (MC) or Guitar (Special) etc. To set a selected preset to a particular category - Click the "#" button in the selected preset slot and click the category from the pull down menu.

Pro Driver - Rack File Edit View Window Mixer Preset List Preset 1 Aa # D All Presets Pro Driver - Rack File Edit View Window Mixer Preset List Preset 1 Aa # D All Presets Recent Presets Vocal Special MC Others

Diagram 43

Pro Driver - Rack File Edit View Window Duo22 Dyna Mute Voice Over Duo22 Dyna Duo22 Dyna Duo22 Dyna

Diagram 44

Edit plug-in in a preset

Click the "Pencil & Paper" button on the selected preset slot will enter to the plug-in rack screen where you would see 6 different routing blocks.

1. ProDriver Input routing block with orange connections

Depended on the number of I/O that your audio interface equipped, you will see a number of connections in orange, they are representing the input channels of the audio interface.

2. ProDriver Output routing block with orange connections

Depended on the number of I/O that your audio interface equipped, you will see a number of connections in orange, they are representing the output channels of the audio interface.

3. ProDriver MIDI Input routing block with green connection

Depended on if your audio interface has equipped with MIDI I/O, you will see a connection in green, it is representing the MIDI input channel of the audio interface.

4. ProDriver MIDI Output routing block with green connection

Depended on if your audio interface has equipped with MIDI I/O, you will see a connection in green, it is representing the MIDI output channel of the audio interface.

5. Mute routing block

This is a routing block intended for the use of Mute function. Right click the block will show up the plug-in pull-down menu for all the available plug-in, click the desire plug-in to select. To use the block as the "Mute" function, normally you have to add. We have created a small activate shortcut button on the ProDriver floating icon. Simply click the "M" button would activate or deactivate the function (plugin).

Tip: Except using it as a Mute function, you may consider to use it for any other function that you wish by insert a correspondence plugin.

M ProDriver4 V

Diagram 45

6. Voice Over routing block

This is a routing block intended for the use of Voice Over function. Right click the block will show up the plug-in pull-down menu for all the available plug-in, click the desire plug-in to select. To use the block as the "Voice Over" function, normally you have to add . We have created a small activate shortcut button on the ProDriver floating icon. Simply click the "V" button would activate or deactivate the function (plugin).

Tip: Except using it as a Voice Over function, you may consider to use it for any other function that you wish by insert a correspondence plugin.

Import all your available plug-in

To import all you available plug-in, click "View" tab on the top menu bar and click "Plugin Manager" to launch the Plugin Manager window. Click "Scan VST" or "Scan VST3" to scan your computer all the available correspondence plugin automatically. A list of all available plugins will be shown and they have imported automatically and ready to be used in ProDriver.

graph TD
    A["File Edit View Window"] --> B["Preset List Presets"]
    B --> C["Preset Editor Presets"]
    C --> D["Mixer Mixed"]
    D --> E["Plugin Manager Key Mappings"]
    E --> F["Pro Driver Rack"]
    F --> G["File Edit View Window"]
    G --> H["Scan VST Scan VST3 Options..."]
    H --> I["Name Format Category"]
    I --> J["DeeGate VST3 Fx"]
    I --> K["DeePanpot VST3 Fx"]
    L["Select folders to scan..."] --> M["C:\Program Files\180\Stanberg/VstPlugins\nC:\Program Files\180/VstPlugins"]
    M --> N["Scan Cancel"]

Add plug-in and make routing

It is extremely easy to add plug-ins and make any routing between input channels to any plug-in to output channels. Just simply pull & drag the connection cable from connection point to point. To add a plug-in, right click your mouse, you will see all the available plug-ins that you have in your computer in the pull-down menu, then simply just click the plug-in to select.

graph TD
    A["PreDriver: Duo22 Dyne"] --> B["Multi-Over"]
    B --> C["Multi-Over"]
    C --> D["Multi-Over"]
    D --> E["Multi-Over"]
    E --> F["Multi-Over"]
    F --> G["Multi-Over"]
    G --> H["Multi-Over"]
    H --> I["Multi-Over"]
    I --> J["Multi-Over"]
    J --> K["Multi-Over"]
    K --> L["Multi-Over"]
    L --> M["Multi-Over"]
    M --> N["Multi-Over"]
    N --> O["Multi-Over"]
    O --> P["Multi-Over"]
    P --> Q["Multi-Over"]
    Q --> R["Multi-Over"]
    R --> S["Multi-Over"]
    S --> T["Multi-Over"]
    T --> U["Multi-Over"]
    U --> V["Multi-Over"]
    V --> W["Multi-Over"]
    W --> X["Multi-Over"]
    X --> Y["Multi-Over"]
    Y --> Z["Multi-Over"]
    Z --> AA["Multi-Over"]
    AA --> AB["Multi-Over"]
    AB --> AC["Multi-Over"]
    AC --> AD["Multi-Over"]
    AD --> AE["Multi-Over"]
    AE --> AF["Multi-Over"]
    AF --> AG["Multi-Over"]
    AG --> AH["Multi-Over"]
    AH --> AI["Multi-Over"]
    AI --> AJ["Multi-Over"]
    AJ --> AK["Multi-Over"]
    AK --> AL["Multi-Over"]
    AL --> AM["Multi-Over"]
    AM --> AN["Multi-Over"]
    AN --> AO["Multi-Over"]
    AO --> AP["Multi-Over"]
    AP --> AQ["Multi-Over"]
    AQ --> AR["Multi-Over"]
    AR --> AS["Multi-Over"]
    AS --> AT["Multi-Over"]
    AT --> AU["Multi-Over"]
    AU --> AV["Multi-Over"]
    AV --> AW["Multi-Over"]
    AW --> AX["Multi-Over"]
    AX --> AY["Multi-Over"]
    AY --> AZ["Multi-Over"]
    AZ --> BA["Multi-Over"]
    BA --> BB["Multi-Over"]
    BB --> BC["Multi-Over"]
    BC --> BD["Multi-Over"]
    BD --> BE["Multi-Over"]
    BE --> BF["Multi-Over"]
    BF --> BG["Multi-Over"]
    BG --> BH["Multi-Over"]
    BH --> BI["Multi-Over"]
    BI --> BJ["Multi-Over"]
    BJ --> BK["Multi-Over"]
    BK --> BL["Multi-Over"]
    BL --> BM["Multi-Over"]
    BM --> BN["Multi-Over"]
    BN --> BO["Multi-Over"]
    BO --> BP["Multi-Over"]
    BP --> BQ["Multi-Over"]
    BQ --> BR["Multi-Over"]
    BR --> BS["Multi-Over"]
    BS --> BT["Multi-Over"]
    BT --> BU["Multi-Over"]
    BU --> BV["Multi-Over"]
    BV --> BW["Multi-Over"]
    BW --> BX["Multi-Over"]
    BX --> BY["Multi-Over"]
    BY --> BZ["Multi-Over"]
    BZ --> CA["Multi-Over"]
    CA --> CB["Multi-Over"]
    CB --> CC["Multi-Over"]
    CC --> CD["Multi-Over"]
    CD --> CE["Multi-Over"]
    CE --> CF["Multi-Over"]
    CF --> CG["Multi-Over"]
    CG --> CH["Multi-Over"]
    CH --> CI["Multi-Over"]
    CI --> CJ["Multi-Over"]
    CJ --> CK["Multi-Over"]

Buttons

1、Click to launch the actual plug-in control panel for making settings.
2、Click to delete all the virtual connections that connected to the block.
3、Click to delete the routing /plugin block
4、Click to activate or deactivate the routing/plugin block

graph TD
    A["1"] --> B["Button 1"]
    B --> C["Button 2"]
    C --> D["Button 3"]
    D --> E["Button 4"]

Diagram 48

Hardware Connections

Connect the Duo22 Dyna digital audio interface outputs to your amplifier, powered monitors.

If you are monitoring through headphones, connect your headphones to the device's headphone output.

Connect your microphone/guitar to the device's analog input.

PC/MAC Only Mac / PC Smart Device Only Power Pack iCON DU0 22 +5V DC +USB Digital IO iCON DU0 22 USB3.4 High-Speed +Stereo out Audio IO iCon +5V DC +USB Digital IO iCon +5V DC +USB Digital IO iPad iPhone Android or o

PC/MAC Smart Device Simultaneously

Mac / PC Power Pack iCON DU0.22 USB2.6 High-Speed +5V DC USB Digital iC Stered out Analog iC Quaker in iPad iPhone Android or o

Different types of microphone connection method diagram

Dynamic Microphone (D2) 1/4" TR Unbalanced Icon Icon Icon Or Icon Condenser Microphone (Apollo) XLR Balanced

Note: For dynamic microphone user, please make sure +48V phantom power switch is “OFF” before you plug in your microphone, otherwise it may cause damage to your microphone.

Specifications

Mic Input:

Frequency Response: 22Hz to 22kHz (+/-0.1dB)

Dynamic Range: 112dB, A-weighte

Signal-to-Noise Ratio: -112dB, A-weighted

THD+N: -98dB

Crosstalk: -97dB @ 1kHz

Input Impedance: Mic in: 1.8K Ohms, typical

Adjustable Gain: ....+34dB

Inst Input:

Frequency Response: 22Hz to 22kHz (+/-0.1dB)

Dynamic Range: 112dB, A-weighte

Signal-to-Noise Ratio: -112dB, A-weighted

THD+N: -98dB

Crosstalk: -97dB @ 1kHz

Input Impedance:....Inst in: 500K Ohms, typical;

Adjustable Gain: ....+31dB

Line Outputs 1/2 (Stereo, Unbanced):

Frequency Response: 22Hz 22kHz (+/-0.1dB)

Dynamic Range: 114dB, A-weighted

Signal-to-Noise Ratio: -114dB, A-weighted

THD+N: -100 dB

Crosstalk: -97dB @ 1kHz

Nominal Output Level:......Unbalanced: +4dBV, typical;

Maximum Output Level:.... +11dBV, typical;

Output Impedance: 150 Ohm

Load Impedance:....600 Ohm minimum

Headphone Outputs: (at Maximum Volume; Into 100 Ohm load):

Frequency Response: 22Hz to 22kHz (+/-1dB)

Power into Ohms: 90 mW into 100 Ohms

THD+N: <0.06% (-66dB)

Signal-to-Noise Ratio: -100dB, A-weighted

Max Output Level into 100 Ohms:....+2.0dBV, typical

Output Impedance: 75 Ohm

Load Impedance: 32 to 600 Ohms

Services

If your Duo22 Dyna needs servicing, follow these instructions.

Check our online Help Center at http://support.iconproaudio.com/hc/en-us, for information, knowledge, and downloads such as:

1. FAQ
2. Download
3. Learn More
4. Forum

Very often you will find solutions on these pages. If you don't find a solution, create a support ticket at our online Help Center at the link below, and our technical support team will assist you as soon as we can.

Navigate to http://support.iconproaudio.com/hc/en-us and then sign in to submit a ticket.

As soon as you have submitted an inquiry ticket, our support team will assist you to resolve the problem with your ICON ProAudio device as soon as possible.

To send defective products for service:

1. Ensure the problem is not related to operation error or external system devices.
2. Keep this owner's manual. We don't need it to repair the unit.
3. Pack the unit in its original packaging including end card and box. This is very important. If you have lost the packaging, please make sure you have packed the unit properly. ICON is not responsible for any damage that occurs due to non-factory packing.
4. Ship to the ICON tech support center or the local return authorization. See our service centers and distributor service points at the link below:

If you are located in US

Send the product to:

North America

Mixware, LLC – U.S. Distributor

11070 Fleetwood Street – Unit F.

Sun Valley, CA 91352; USA

Tel.: [phone]

Contact: www.mixware.net/help

If you are located in Europe

Send the product to:

Sound Service

GmbH European

HeadquarterMoriz-Seeler-Straße

3D-12489 Berlin

Telephone: [phone]

Fax: [phone]

E-Mail: [e-mail]

If you are located in Hong Kong

Send the product to:

ASIA OFFICE:

Unit F, 15/F., Fu Cheung Centre,

No. 5-7 Wong Chuk Yueng Street, Fotan,

Sha Tin, N.T., Hong Kong.

Tel: [phone]

Fax: [phone]

Email: [e-mail]

1. For additional update information please visit our website at:

ICON Pro Audio

Support

support.iconproaudio.com

Dashboard

iconproaudio.com/dashboard/

www.iconproaudio.com