HE320PET 011 - Vacuum Cleaner CANDY - Free user manual and instructions

Product type	Vacuum cleaner with bag
Brand	Candy
Model	HE320PET 011
Variable power	Rotary control on body
Bag capacity	Approximately 3 to 4 liters (standard)
Bag full indicator	Red light on body
Power cord length	Approximately 6 meters (not specified, estimate)
Automatic cord rewinder	Yes, foot pedal rewinder
Pre-motor filter	Washable in hot water
Exhaust filter	Washable in hot water
Telescopic tube	Yes, with height adjustment
Main brush	Brush for carpet and hard floor
Supplied accessories	2-in-1 accessory (crevice tool and upholstery brush), mini turbo brush for pet hair (on some models), parquet brush (depending on model)
Anti-allergen system	Available on some models (anti-allergen mini turbo brush)
Suction regulator on brush	Yes, adjustable for hard floors, standard carpet, long-pile carpet
Recommended maintenance	Clean pre-motor filter every 5 bag changes
Thermal protection	Electronic circuit breaker with automatic shut-off in case of overheating
Intended use	Household cleaning only
Compliance standards	European directives 2014/35/EU, 2014/30/EU, 2011/65/EU
Warranty	Terms defined by local representative (see retailer)

Frequently Asked Questions - HE320PET 011 CANDY

How to replace the dust bag?

Lift the latch of the bag compartment door, open it, lift the bag holder handle, press the red button to release the bag without contact with dust, fold a new bag and insert it into the bag holder, then close the door.

What to do if the bag full indicator is red?

First check if the bag is full; replace it if necessary. If the bag is not full, clean the filters or check for blockages in the tube or hose.

How to clean the pre-motor filter?

Open the bag compartment door, remove the bag holder, slide the pre-motor filter frame, remove the filter, wash it in hot water, let it dry completely before replacing.

How to clean the exhaust filter?

Detach the exhaust filter cover, remove the filter, wash it in hot water, let it dry completely before replacing.

How to clear a blockage in the system?

Check if the bag is full or the filters are dirty. If not, inspect the telescopic tube and hose and remove any obstruction with a rod or handle.

The vacuum cleaner stops suddenly, what to do?

The electronic circuit breaker has tripped to prevent overheating. Turn off the vacuum, unplug it, correct the problem (full bag, blockage, dirty filters) and wait about 30 minutes for automatic reset.

How to use the suction regulator on the brush?

Set the suction control regulator on the nozzle according to the floor type: symbol for hard floors, standard carpet or long-pile carpet. For carpet, set to the corresponding symbol for optimal performance.

Can the vacuum be used without a bag?

No, never use the vacuum without a bag or filters, as this could damage the appliance.

What accessories are supplied with the vacuum?

The vacuum is supplied with a hose, telescopic tube, a brush for carpet and hard floor, and a 2-in-1 accessory (crevice tool and upholstery brush). Depending on the model, a mini turbo brush for pet hair or a parquet brush may be included.

Where can I find spare parts?

Use only genuine HOOVER spare parts. You can order them through your HOOVER retailer or directly from Hoover. Specify the model number when ordering.

USER MANUAL HE320PET 011 CANDY

Front view of a white and gray air purifier with a red logo on the top (no visible text or symbols)

USER MANUAL (GB) P 01

MANUEL D'UTILISATION (FR) ......P 04

MANUAL DE INSTRUÇÕES (PT) .....P 16

MANUAL DE INSTRUCCIONES (ES) .....P 19

BRUGERVEJLEDNING (DK) ......P 22

BRUKSANVISNING (NO) P 25

INSTRUKTIONSMANUAL (SE)....P 28

KÄYTTÖOHJE (FI) P 31

NAVODILA ZA UPORABO (SI) .....P 43

UŽIVATELŠKÁ PRÍRUČKA(SK)....P 46

KULLANIM KILAVUZU(TR)....P 49

HASZNÁLATI ÚTMUTATÓ(HU)....P 52

*Certain Models Only **Nozzle design may vary according to models

Close-up of a white and gray handheld device with a black arrow pointing to a port, no visible text or symbols.

Illustration of two hands holding a tool, one with a downward arrow indicating motion (no text or symbols)

Illustration of a hand holding a device with a black arrow indicating motion (no text or symbols)

Diagram showing two gray mechanical components with a diagonal line and two small geometric shapes below (no text or symbols)

Illustration of a hand holding a tool with arrows indicating motion or force (no text or symbols)

Close-up of a hand holding an electric plug next to a white robotic vacuum cleaner (no text or symbols visible)

Close-up of a white robotic device with a black arrow pointing to a handle, showing no visible text or symbols.

Close-up of a mechanical control panel with icons for min/max limit (no text or symbols beyond labels)

Illustration of a person using a broom to clean food (no text or symbols visible)

Two different types of vacuum cleaner units shown side by side, no text or symbols visible

Diagram of a vacuum cleaner with attached tubing and valve mechanism, showing motion arrows (no text or symbols)

*Certain Models Only **Nozzle design may vary according to models

Close-up of a white and gray vacuum cleaner with coiled hose and control knob (no visible text or symbols)

Close-up of a vacuum cleaner with a hand gesture diagram inset showing finger positioning (no text or symbols)

Close-up of a hand pressing down on a white appliance handle, with a black arrow indicating the action (no text or symbols visible)

Close-up of a mechanical component with an arrow indicating a step, no visible text or symbols

Illustration of a HOOVER package and a pillow with a camera icon (no text or symbols on the devices themselves)

Illustration of hands holding a device with a gear icon and an arrow pointing to it (no text or symbols)

Hand placing a yellow gear into a black plastic container with a fan-like pattern inside (no text or symbols visible)

Two 3D-rendered components: a gray square and a yellow circular grid with black arrows indicating direction (no text or symbols)

Close-up of a hand pressing down on a small mechanical component (no visible text or symbols)

Close-up of a robotic vacuum cleaner's internal panel with a hand inserting a component (no visible text or symbols)

Illustration of a kitchen sink with a hand cleaning a surface and a grid-patterned item (no text or symbols)

*Certain Models Only **Nozzle design may vary according to models

INSTRUCTIONS FOR SAFE USE

This appliance should only be used for domestic cleaning, as described in this user guide. Please ensure that this guide is fully understood before operating the appliance.

Do not leave the appliance plugged in. Always switch off and remove the plug from the socket after use, or before cleaning the appliance or any maintenance task.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

If the power cord is damaged stop using the appliance immediately. To avoid a safety hazard, an authorised HOOVER service engineer must replace the power cord.

Keep hands, feet, loose clothing and hair away from rotating brushes.

Use only attachments, consumables or spares recommended or supplied by HOOVER.

Static electricity: some carpets can cause a small build up of static electricity. Any static discharge is not hazardous to health.

Do not use your appliance out of doors or on any wet surface or for wet pick up.

Do not pick up hard or sharp objects, matches, hot ashes, cigarette ends or other similar items.

GB

Do not spray with or pick up flammable liquids, cleaning fluids, aerosols or their vapours.

Do not run over the power cord when using your appliance or remove the plug by pulling on the power cord.

Do not continue to use your appliance if it appears faulty.

HOOVER service: To ensure the continued safe and efficient operation of this appliance we recommend that any servicing or repairs are only carried out by an authorised HOOVER service engineer.

Do not stand on or wrap the cord around arms or legs when using your appliance.

Do not use the appliance to clean animals or people.

Do not position the appliance above you when cleaning the stairs.

The Environment

The symbol on this appliance indicates that this appliance may not be treated as household waste. Instead it must be handed over to the applicable collection point for the recycling of electrical and electronic equipment. Disposal must be carried out in accordance with local environmental regulations for waste disposal. For more detailed information about treatment, recovery and recycling of this appliance, please contact your local city office, your household and waste disposal service or the shop where you purchased the appliance.

CE This appliance complies with the European Directives 2014/35/EU, 2014/30/EU and 2011/65/EU.

CANDY HOOVER GROUP S.r.l. Via Privata Eden Fumagalli, 20861 Brugherio (MB) Italy

GETTING TO KNOW YOUR CLEANER

A. Bag Door

A1. Carry Handle

B. Bag Door Latch

C. Bag Check Indicator

D. Cord Reel Pedal

E. Hose Latch (For Nano Pack™ system)

F. Parking Slot

G. Variable Power Rotary Control

H. On/Off Pedal

I. Exhaust Filter Cover

J. Exhaust Filter Cover Release Latch

K. 2in1 Tool

L. Hose

M. Bag Release Button

N. Bag

O. Pre-Motor Filter

P. Pre-Motor Filter Frame

Q. Exhaust Filter

R. Hose Handle

R1. Hose Handle Hook (For Nano Pack™ system)

S. Suction Regulator

T. Telescopic Tube Adjuster

U. Telescopic Tube

V. Carpet and Floor Nozzle**

W. Suction Control Slider

X. Pet Hair Remover Mini Turbo Nozzle*

Y. Allergy Remover Mini Turbo Nozzle*

Z. Parquet Nozzle*

ASSEMBLING YOUR CLEANER

Remove all components from the packaging:

1. Connect the hose to the cleaner main body, ensuring it clips and locks into position. [1] To release the hose: simply press the two latches on the hose end and pull.

2. Connect the hose handle to the upper tube end. [2]

3. Connect the tube lower end to the Carpet and Floor Nozzle** or accessories if required. [3]

USING YOUR CLEANER

1. Extract power cord and plug it into the power supply. Do not pull the cord beyond the red marker. [6]
2. Adjust the telescopic tube to the desired height by pressing the button on the telescopic tube adjuster and raise or lower the tube to the most comfortable cleaning position. [5]
3. After connecting the telescopic tube to the Carpet and Floor Nozzle**, adjust the suction control slider on the nozzle according to your cleaning needs [4]:
4. Hard Floor Cleaning – Adjust the suction control slider on the nozzle to the symbol.
5. Standard Carpet – Adjust the suction control slider on the nozzle to the symbol.
6. Long Pile Carpet – Adjust the suction control slider on the nozzle to the symbol.
   To obtain the best performance and efficiency on Carpet adjust the suction control slider to the symbol. The suction control can also be used to reduce the operating push force.

GB

1. Switch the cleaner on by pressing the On/Off Pedal on the cleaner main body. [7]
2. Rotate the Variable Power Rotary Control to increase or decrease the power [8] and then you can start vacuuming. [10]
3. Switch off at the end of use by pressing the On/Off Pedal. [7] Unplug and press the cord rewind button to wind the power cord back into the cleaner.

PARKING AND STORAGE SECTION

The flexible hose and telescopic tube can be parked temporarily while in use [11] or in the Nano Pack™ storage position when not in use [13]:

1. Retract the telescopic tube to its storage length. [14]
2. Remove the nozzle from the end of the telescopic tube.
3. Remove the hose handle from the telescopic tube.
4. Lift the Hose Latch at the rear of the cleaner and wrap the flexible hose around the product. [12,13]

5. Place the nozzle into the nozzle parking slot underneath the product. [14]

6. Place the telescopic tube into the telescopic tube parking slot underneath the product. [14]

CLEANER MAINTENANCE

Replacing the Dust Bag

If the bag check indicator is red, please check the bag and, if necessary, replace it.

1. Lift the bag door release latch and open the bag door. [15]
2. Lift the handle of the bag holder up. [16]
3. Hold the bag with the holder over a bin. Press the red button to automatically release the bag without any contact with dust. [17]
4. Fold a new bag [18] and insert the collar into the bag holder. [19]
5. Refit the bag with holder back into the appliance.
6. Close the bag door.

WARNING: The bag door will NOT close if the dust bag and/or the bag auto eject mechanism are not assembled to the cleaner. Always ensure the bag and bag auto eject mechanism are present when closing the bag door.

REMEMBER: The bag check indicator may be red if an obstruction has occurred. In this case refer to 'Removing a blockage from the system'.

Cleaning the Filters:

To maintain optimum performance of your cleaner, please wash the pre-motor filter and exhaust filter after each 5 bag changes.

Cleaning the pre-motor filter:

1. Lift the bag door latch to open the bag door and remove the holder. [15,16]
2. Slide the pre-motor filter frame from the cleaner. [20]
3. Remove the filter from the frame. [21]

*Certain Models Only **Nozzle design may vary according to models

1. Wash the pre-motor filter using warm water [24] and allow it to dry [25] thoroughly before inserting it into the cleaner.

Cleaning the exhaust filter:

1. Unclip the exhaust filter cover and remove the exhaust filter pack. [22,23]

2. Wash the exhaust filter under warm water [24] and allow it to dry [25] thoroughly before inserting it into the cleaner.

Remember: Do not use hot water or detergents. In the unlikely event of the filters becoming damaged, fit a Genuine Hoover replacement. Do not try and use the product without a dust bag or filter fitted.

Removing a blockage from the system

If the bag check indicator is red:

1. Check if the bag is full. If so, refer to 'Replacing The Dust Bag'.

2. If the bag is not full, then:

A. Do the filters need cleaning? If so, refer to 'Cleaning the Filter'.

B. Check if there is any other blockage in the system - Use a rod or a pole to remove any blockage from telescopic tube or flexible hose.

WARNING: - The bag check indicator will remain red if the cleaner is used when the bag is full, if there is a blockage or if the filters are dirty. If used for a significant period of time with the bag check indicator red, an electronic cut out will switch the cleaner off to prevent any risk of overheating. If this should happen, switch the cleaner off, unplug and correct the fault (see 'Removing a blockage from the system'). It will take 30 minutes for the cut out to automatically reset.

ACCESSORIES AND NOZZLES

All accessories can be fitted to the end of the hose handle [2] or to the end of the tube.

• 2in1 Tool combines several functions into one tool [K]:
• Crevice Tool – For corners and hard to reach areas.
• Dusting Brush – For bookshelves, frames, keyboards and other delicate areas.
• Pet Hair Remover Mini Turbo Nozzle* [X] – On stairs or for deep cleaning on textile surfaces and other hard to clean areas. Particularly suitable for pet hair removal.
• Allergen Remover Mnl Turbo Nozzle* [Y] – On stairs or for deep cleaning on textile surfaces and other hard to clean areas. Particularly suitable for allergen removal.
• Parquet Nozzle* [Z] – For parquet floors and other delicate floors.

IMPORTANT: Do not use the Mini Turbo Nozzles on rugs with long fringes, animal hides and carpet pile deeper than 15mm. Do not keep the nozzle stationary while the brush is rotating.

USER CHECK LIST

Should you have a problem with the product, complete this simple user checklist before calling your local Hoover service.

• Is there a working electricity supply to the cleaner? Please check with another electrical appliance.
• Is the dust bag over-filled? Please refer to 'Cleaner Maintenance'.
• Is the Filter blocked? Please refer to 'Cleaner Maintenance'.
• Are the hose or nozzle blocked? Please refer to 'Removing a blockage from the system'.
• A thermal cut out switches off the cleaner to prevent overheating if it is used when full or there is a blockage or dirty filters. If this should happen: switch off, unplug and correct the fault. It will take about 30 minutes for the cut out to automatically reset.

IMPORTANT INFORMATION

HOOVER spares and Consumables

Always replace parts with genuine HOOVER spares. These are available from your local HOOVER dealer or direct from Hoover. When ordering parts always quote your model number.

Quality

Hoover's factories have been independently assessed for quality. Our products are made using a quality system which meets the requirements of ISO 9001.

Your Guarantee

The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.

Subject to change without notice.

INSTRUCTIONS POUR UNE UTILISATION EN SÉCURITÉ

K. Accessorio 2 in 1

L. Tubo flessibile

ACCESSORI E SPAZZOLE

VEDLIKEHOLD AV ST∅VSUGEREN

Bytte støvposen

NAVODILA ZA VARNO UPORABO