IV-CAMA3-20-W-1B - Video conferencing system Crestron - Free user manual and instructions

Product type	PTZ video conferencing system
Brand	Crestron
Model	IV-CAMA3-20-W-1B
Category	Video conferencing system
Dimensions (W x D x H)	19.3 x 14.0 x 14.0 cm
Weight	1.0 kg
Power supply	PoE+ (IEEE 802.3at)
Maximum video resolution	4K (3840 x 2160) at 30 fps
Optical zoom	20x
Viewing angle	59° (wide angle) to 3° (telephoto)
Key features	Face tracking, auto framing, PTZ control, USB and HDMI support
Connectivity	HDMI, USB 3.0, Ethernet (PoE+)
Care and cleaning	Use a dry cloth; do not use liquids or abrasives
Safety	Do not expose to rain or moisture; disconnect before cleaning; Class I with grounding
Spare parts and repairability	No user-serviceable parts; refer all servicing to qualified personnel
General information	Warranty available at www.crestron.com/warranty; patents at www.crestron.com/legal/patents

Frequently Asked Questions - IV-CAMA3-20-W-1B Crestron

How to install the IV-CAMA3-20-W-1B camera?

Place the camera on a flat surface or attach it to a tripod or wall mount. Connect the Ethernet cable for PoE+ power and data transmission. Connect the camera to your system via HDMI or USB. Follow the detailed instructions in the manual.

How to clean the camera?

Disconnect the device before cleaning. Use a soft, dry cloth to wipe the housing and lens. Never use liquids, aerosols, or abrasive products that could damage the surface or enter the device.

What to do if the camera does not power on?

Check that the Ethernet cable is properly connected and the network switch provides PoE+ (IEEE 802.3at). Try a different cable or port. If the problem persists, contact Crestron technical support.

Is the device compatible with common video conferencing platforms?

Yes, the camera works as a USB webcam with applications like Zoom, Teams, Google Meet, etc. It can also be connected via HDMI for use with a codec. Check your software settings to select the video source.

What is the product warranty?

The Crestron warranty is available at www.crestron.com/warranty. It covers manufacturing defects for a defined period. Keep the proof of purchase and the manual for any claims.

Can I use the device without PoE power?

The device is designed to work exclusively with PoE+ power via the Ethernet port. It does not have a separate power input. Use a PoE+ injector if your switch does not support it.

How to reset to factory settings?

The reset procedure is described in the manual. Generally, press and hold the reset button (located on the rear) for 10 seconds until the LEDs blink. Release and wait for the restart.

Where to find the manual in French?

The manual is available for free download at notice-facile.com or on the Crestron website. You can also request a translated version in your language via the form on the manual page.

What do the indicator lights on the device mean?

A steady green light indicates the device is powered and operating normally. A blinking light may indicate an update or error. Refer to the manual for detailed meanings.

Is it possible to mount the camera on the ceiling?

Yes, the camera can be ceiling mounted using a compatible mount (not included). Ensure the mount is suitable for the camera's weight (1 kg) and secure it firmly. Follow the provided mounting instructions.

USER MANUAL IV-CAMA3-20-W-1B Crestron

Crestron Electronics, Inc.

The original language version of this document is U.S. English.

All other languages are a translation of the original document.

The product warranty can be found at www.crestron.com/warranty.

The specific patents that cover Crestron products are listed online at www.crestron.com/legal/pat Chinese: Crestron 产品所覆盖的特定专利列表可在线查看www.crestron.com/legal/patents。

Crestron and the Crestron logo are either trademarks or registered trademarks of Crestron Elec Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and names may be used in this document to refer to either the entities claiming the marks and their products. Crestron disclaims any proprietary interest in the marks and names of others. Not responsible for errors in typography or photography.

©2023 Crestron Electronics, Inc.

English

Important Safety Instructions

• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

- Do not install near any heat sources radiators, heat registers, stoves, or ot apparatus (including amplifiers) that produce heat.

- Do not defeat the safety purpose of polarized or grounding-type plug. A polarized plug has two blades with a wider than the other. A grounding-type has two blades and a third grounding-prong. The wide blade or the third is provided for your safety. If the providing plug does not fit into your outlet, an electrician for replacement of the obso outlet.

- Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

- Only use attachments/accessories specified by the manufacturer.

- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use of when moving the cart/equipment combination to avoid injury from tipping over.

- Unplug this apparatus during lightning storms or when unused for long periods of time.

- Refer all servicing to qualified service This is personnel. Servicing is required when the shall apparatus has been damaged in any way with an such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the device. This dev. apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

• Disconnect power prior to connecting or disconnecting equipment.
• Do not install in direct sunlight.
• The apparatus must be installed in a way that the power cord can be removed either from the wall outlet or from the device itself in order to disconnect the mains power.
• Prevent foreign objects from entering the device.

WARNING:

To reduce the risk of fire or electric shock, it is not exposed this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing. Objects filled with liquids, such as vases, should not be placed on the apparatus.

WARNING:

To prevent electric shock, do not remove cover. There are no user serviceable parts inside. Only qualified service personnel should perform service.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

an apparatus with Class I construction be connected to an electrical outlet earthing ground terminal.

IMPORTANT:

jects This device can be used with Class 2 output wiring.

Waste Electrical & Electronic Equipment Contact

Directive

If you have any questions, please contact

The Waste Electrical & Electronic Equipm@nestron.

(WEEE) directive marking on a product North and South America:

indicates that it should not be disposed of Cefstron Electronics, Inc.

with general waste. Instead, you are 15 Volvo Drive

encouraged to reuse or recycle the product Rockleigh, NJ 07647 USA

accordance with Directive 2012/19/EU of the Europe, Middle East, and Africa:

European Union. Proper disposal of this Crestron Europe BV

product will help prevent potential negative effects on the environment and human Oude Keerbergsebaan 2,

effects on the environment and human 2820 Rijmenam, Belgium

health, which could otherwise be caused by VAT No. BE0699.717.121

Inappropriate waste handling. Penalties may be applicable for incorrect disposal of this Australia and New Zealand:

be applicable for incorrect disposal of this waste in accordance with your national Crestron ANZ PTY. Ltd.

legislation. For information about recycling Level 5, 15 Help Street,

this product, please contact your household Chatswood NSW 2067, Australia

waste disposal service, your original distributor, or Crestron.

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Phone:

Please visit crestron.com to find the phone

number for Crestron support in your region.

Email:

[e-mail] or

[e-mail]

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

电话:

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

電話:

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Telefon:

Europe, Middle East, and Africa:

ADVERTENCIA:

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Level 5, 15 Help Street,

21-05, Tour Prudential

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

電話:

North and South America:

deFestron Electronics, Inc.

95 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

en Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

Asia:

Crestron Singapore Pte. Ltd.

30, rue Cecil

21-05, Tour Prudential

049712 de Singapour

Telefoon:

North and South America:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647 USA

Europe, Middle East, and Africa:

Crestron Europe BV

2820 Rijmenam, Belgium

VAT No. BE0699.717.121

Australia and New Zealand:

Crestron ANZ PTY. Ltd.

Level 5, 15 Help Street,

Chatswood NSW 2067, Australia

НИЕAsia:

Chestron Singapore Pte. Ltd.

30, Я rule Cecil

21005, Tour Prudential

049712 de Singapour

PT^K eleф^C OH: