Dacor RAT42AMAAMS - Fridge

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USER MANUAL RAT42AMAAMS Dacor

Built-In Refrigerator

DRF42*

Dacor RAT42AMAAMS - Built-In Refrigerator - 1

Contents

Important Information 5

Before You Begin 5

Safety Information 6

Important safety symbols and precautions: 7

State of California Proposition 65 Warning (US only) 7

Severe warning signs for transportation and site 7

Critical installation warnings 8

Installation cautions 10

Critical usage warnings 11

Usage cautions 14

Cleaning cautions 15

Critical disposal warnings 16

What's included 17

Inside Parts, Storage, and Shelving 17

Operations 19

Control panel 19

Dacor iQ Kitchen 28

SMART GRID Function (Demand Response) 30

Special features 34

Handling and care 37

Replacement 40

Care and Maintenance 42

Cleaning 42

English2

Troubleshooting 43

General 43
Do you hear abnormal sounds from your refrigerator? 47
Dacor iQ Kitchen 49
Smart Grid 50

Warranty and Service 52

Customer Service 52
Warranty 52

Open Source Announcement 56

Regulatory Notice 57

FCC Notice 57

IC Notice 58

dacor®

To Our Valued Customer:

Congratulations on your purchase of the very latest in Dacor® products! Our unique combination of features, style and performance make us The Life of the Kitchen™, and a great addition to your home.

In order to familiarize yourself with the controls, functions and full potential of your new Dacor Appliance, read this use and care manual thoroughly, beginning with the Important Safety Instructions section.

All Dacor appliances are designed and manufactured with quality and pride, while working within the framework of our company value. Should you ever experience a problem with your product, please first check the Troubleshooting section of this manual for guidance. It provides useful suggestions and remedies prior to calling for service.

Valuable customer input helps us to continuously improve our products and services, so please feel free to contact our Customer Service Team for assistance with any of your product support needs.

Dacor Customer Service Team

14425 Clark Avenue

City of Industry, CA 91745

Telephone: (800) 793-0093

Fax: (626) 403-3130

Hours of Operation: Monday through Friday 6:00 A.M. to 5:00 P.M. Pacific Time

Website: www.Dacor.com

Thank you for choosing Dacor for your home. We are a company built by families for families, and we are dedicated to serving yours. We are confident that your new Dacor product will deliver a high level of performance and enjoyment for many years to come.

Sincerely,

The Dacon Customer Service Team

English4

Important Information

Before You Begin

Dacor RAT42AMAAMS - Before You Begin - 1

natural_image Line drawing of an open refrigerator with doors open, showing internal shelves and compartments (no text or symbols)

Installer

- Leave these Use and Care instructions with the appliance.

Consumer

- Please read this Use and Care Manual completely before using your refrigerator. Save it for future reference.

Retain your sales receipt or canceled check. Proof of original purchase date is required for warranty service.

Have the complete model and serial number identification for your appliance ready.

These numbers are found on the label located inside of the refrigerator wall. Record these numbers below for easy access.

Model Number
Serial Number
Date of Purchase

Since we continually improve the quality and performance of our products, we may make changes to the appliance without updating this manual. Visit www.dacor.com to download the latest version of this manual.

Dacor Customer Service

Phone: (800) 793-0093 (U.S.A. and Canada) Monday – Friday 6:00 A.M. to 5:00 P.M. Pacific Time

Website: www.dacor.com

Safety Information

  • Before using your new Dacor Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or those who lack experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
  • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual.
  • It is hazardous for anyone other than an Authorised Service Person to service this appliance.
  • Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately.
  • Failing to do so may result in fire or explosion.

⚠ WARNING

  • R-600a is used as a refrigerant. This product contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
  • In order to avoid the creation of a flammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 35.3ft^3 in size for every 8 g of R-600a refrigerant inside the appliance.
  • The installation location should not be exposed to direct sunlight and not placed near any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.
  • If you use two products side by side, for safety reason, be sure to use certified products in explosive gas atmospheres.
  • Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.

English6

Important safety symbols and precautions:

Please follow all safety instructions in this manual. This manual uses the following safety symbols.

Dacor RAT42AMAAMS - Important safety symbols and precautions: - 1

WARNING

Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.

Dacor RAT42AMAAMS - WARNING - 1

CAUTION

Hazards or unsafe practices that may result in severe personal injury and/or property damage.

Dacor RAT42AMAAMS - CAUTION - 1

NOTE

Useful information that helps users understand or benefit from the refrigerator.

These warning signs are here to prevent injury to you and others.

Please follow them carefully.

After reading this section, keep it in a safe place for future reference.

State of California Proposition 65 Warning (US only)

WARNING : This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Severe warning signs for transportation and site

Dacor RAT42AMAAMS - Severe warning signs for transportation and site - 1

WARNING

- When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.

  • Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
  • This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also flammable. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.

English 7

Safety information

Critical installation warnings

WARNING

  • Do not install the refrigerator in a damp location or place where it may come in contact with water.
  • Deteriorated insulation on electrical parts may cause an electric shock or fire.
  • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
  • Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator's rating plate.
  • This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard.
  • If the wall socket is loose, do not insert the power plug.
  • There is a risk of electric shock of fire.
  • Do not use a power cord that has cracks or abrasion damage along its length or at either end.
  • Do not bend the power cord excessively or place heavy objects on it.
  • Do not pull or excessively bend the power cord.
  • Do not twist or tie the power cord.
  • Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
  • Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
  • Damage to the cord may cause a short-circuit, fire, and/or electric shock.
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  • Do not install this appliance near a heater or flammable material.
  • Do not install this appliance in a location where gas may leak.
  • This may result in an electric shock or fire.
  • This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.
  • Connect the power plug in the proper position with the cord hanging down.
  • If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock.
  • Make sure that the power plug is not crushed or damaged by the back of the refrigerator.

English8

- Keep the packing materials out of reach of children.

- There is a risk of death from suffocation if a child puts the packing materials on his or her head.

- The appliance must be positioned so that the plug is accessible after installation.

- Failing to do so may result in an electric shock or fire due to electric leakage.

- Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or to water (rain drops).

- Deteriorated insulation on electrical parts may cause an electric shock or fire.

- If large amounts of dust or water enter the refrigerator, turn off the power switch and contact your Dacor service center.

- Otherwise there is a risk of fire.

- You need to remove all the protective plastic film before you initially plug the product in.

- Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips.

- There is risk of death by suffocation if a child swallows a snap ring or water tube clip. Keep the snap rings and water tube clips out of children's reach.

- The refrigerator must be safely grounded.

- Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.

- Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.

- You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator.

- This may result in an electric shock, fire, explosion, or problems with the product.

- Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a grounding adapter is used, make sure the receptacle box is fully grounded.

- Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.

- This may result in an electric shock or fire.

- If the power cord is damaged, have it replaced immediately by the manufacturer or one of its service agents.

Safety information

- Only a qualified technician or service company should be allowed to change the fuse in the refrigerator.

- Failing to do so may result in an electric shock or personal injury.

Installation cautions

Dacor RAT42AMAAMS - Installation cautions - 1

CAUTION

  • Allow sufficient space around the refrigerator and install it on a flat surface.
  • Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.
  • After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
  • It is strongly recommended you have a qualified technician or service company install the refrigerator.
  • Failing to do so may result in an electric shock, fire, explosion, problems with the product, or injury.
    • Overloading one door may make the refrigerator fall, causing physical injury.

English10

Critical usage warnings

WARNING

  • Do not insert the power plug into a wall socket with wet hands.
  • This may result in an electric shock.
  • Do not store articles on the top of the appliance.
  • When you open or close the door, the articles may fall and cause personal injury and/or material damage.
  • Do not insert hands, feet or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.
  • This may result in an electric shock or injury.
  • Any sharp edges may cause a personal injury.
  • Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
  • This may cause frostbite.
  • Do not put a container filled with water on the refrigerator.
  • If spilled, there is a risk of fire or electric shock.
  • Do not keep volatile or flammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator.
  • This refrigerator is for storing food only.
  • This may result in fire or explosion.
    • Children should be supervised to ensure that they do not play with the appliance.
  • Keep fingers out of the "pinch point" or hinge areas of the doors. Be careful closing the doors when children are in the areas.
  • Do not let children hang on the door or door bins. A serious injury may occur.
  • Do not let children go inside the refrigerator. They could become trapped.
  • Do not insert your hands into the area under the appliance.
  • Any sharp edges may cause personal injury.
  • Do not store pharmaceutical products, scientific materials, or temperature sensitive products in the refrigerator.
  • Products that require strict temperature controls must not be stored in the refrigerator.
  • Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer.
  • If you smell smoke, turn off the power switch immediately, and then contact your Dacor service center.
  • If large amounts of dust or water enter the refrigerator, turn off the power switch and contact your Dacor service center.
  • Otherwise there is a risk of fire.

English 11

Safety information

- Do not let children step on a drawer.

- The drawer may break and cause them to slip.

- Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter the refrigerator.

- Do not allow babies or children go into a drawer.

- It can cause death from suffocation by entrapment or personal injury.

- Do not overfill the refrigerator with food.

- When you open the door, an item may fall out and cause personal injury or material damage.

- Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, it may also result in an electric shock, fire, or problems with the product.

- Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.

- It may cause a personal injury or material damage.

- Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.

- Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator to remove bad odors.

- This may result in an electric shock or fire.

- Fill the water tank, ice tray, and water cubes with potable water only (tap water, mineral water, or purified water).

- Do not fill the tank with tea, juice, or a sports drink. They can damage the refrigerator.

- Do not use mechanical devices or any other means to accelerate the defrosting process, other than those recommended by the manufacturer.

- Do not damage the refrigerant circuit.

- Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not work.

- The glass shelf could fall and cause personal injury.

- If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room in which the appliance is standing for several minutes.

- Do not touch the appliance or power cord.

- Do not use a ventilating fan.

- A spark may result in an explosion or fire.

- Use only the LED Lamps provided by the manufacturer or its service agents.

- Bottles should be stored tightly together so that they do not fall over or out.

- This product is intended only for the storage of food in a domestic environment.

English12

  • Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
  • This can cause a personal injury or material damage.
  • Do not attempt to repair, disassemble, or modify the refrigerator yourself.
  • Unauthorized modifications can cause safety problems. To reverse an unauthorized modification, we will charge the full cost of parts and labor.
  • Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
  • If your refrigerator needs to be repaired or reinstalled, contact your nearest service center.
  • Failing to do so may result in an electric shock, fire, problems with the product, or injury.
  • If the interior or exterior LED lamp has gone out, contact your nearest Dacor service center.
  • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Dacor service center.
  • Failing to do so may result in an electric or fire hazards.
  • Pull the power plug out of the socket before changing the interior lamps of the refrigerator.
  • Otherwise, there is a risk of electric shock.
  • If you experience difficulty changing a non-LED light, contact a Dacor service center.
  • If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.
  • Contact a Dacor service center.
  • Plug the power plug into the wall socket firmly.
  • Do not use a damaged power plug, damaged power cord, or loose wall socket.
  • This may result in an electric shock or fire.

Safety information

Usage cautions

CAUTION

  • Do not re-freeze frozen foods that have thawed completely. Do not place carbonated or fizzy drinks in the freezer compartment. Do not put bottles or glass containers in the freezer.
  • When the contents freeze, the glass may break and cause personal injury.
  • Use only the ice maker provided with the refrigerator.
    • To get the best performance from the product:

  • Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment.

  • Wrap food up properly or place it in airtight containers before putting it into the refrigerator.
  • Do not put glass bottles or carbonated beverages into the freezer. They can freeze and break. Broken beverage containers can cause injury.
  • Please observe maximum storage times and expiration dates of frozen goods.

- Do not put glass containers or bottles or carbonated beverages into the freezer.

- The container may freeze and break, and this may result in injury.

• Service Warranty and Modification.

- Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Dacor warranty service, nor is Dacor responsible for safety issues that result from 3rd party modifications.

- Do not block the air vents inside the refrigerator.

- If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled.

  • If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in.
  • If large amounts of water enter the refrigerator, turn off the power switch and contact a Dacor service center.
  • Do not strike or apply excessive force to any glass surface.

- Broken glass may result in a personal injury and/or property damage.

- Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).

- Do not fill the tank with tea, juice, or a sports drink. They can damage the refrigerator.

- If the refrigerator is flooded, shut off the power to the refrigerator and contact your nearest Dacor service center.

- There is a risk of electric shock or fire.

English14

Cleaning cautions

CAUTION

- Do not spray water directly on the inside or outside the refrigerator.

- There is a risk of fire or electric shock.

- Do not use a hair dryer to dry the inside of the refrigerator.

- Do not place a lighted candle in the refrigerator to remove bad odors.

- This may result in an electric shock or fire.

- Do not spray cleaning products directly on the display.

- Printed letters on the display may come off.

- If any foreign substance such as water has entered the appliance, turn off the power switch and contact your nearest service center.

- Failing to do so may result in an electric shock or fire.

- Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug.

- Otherwise, there is a risk of fire or electric shock.

- Do not clean the appliance by spraying water directly onto it.

- Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.

- They may damage the surface of the appliance and may cause a fire.

- Never put fingers or any objects into the dispenser outlet.

- This can cause a personal injury or material damage.

- Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failing to do so may result in an electric shock or fire.

Safety information

Critical disposal warnings

WARNING

  • DANGER : Risk of child entrapment. Before you throw away your old refrigerator or freezer:
  • Take off the doors and door latch.
  • Leave the shelves in place so that children cannot easily climb inside.
  • Children trapped inside a refrigerator can hurt themselves or suffocate to death.

- Please dispose of the packaging material from this product in an environmentally friendly manner.

- Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.

- R-600a is used as a refrigerant. This product contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.

- When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance.

- If trapped inside, the child could be injured or suffocate to death.

- Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.

- Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

- If a child places a bag over his or her head, the child could suffocate.

English16

What's included

Inside Parts, Storage, and Shelving
Dacor RAT42AMAAMS - What's included - 1

text_image 01 02 03 04 05 06 07 08 12 10 09 11

01 Power switch 02 Glass shelves
03 Door bins 04 Camera
05 Water dispenser 06 Metal/ceramic shelf
07 Control panel 08 FreshZone
09 Freezer 10 FreshZone+
11 Water filter (cover)
12 Serial Number (on the FreshZone+ wall)

English 17

What's included

Switch box

Dacor RAT42AMAAMS - Switch box - 1

natural_image Diagram of a mechanical clamp or bracket with a screwdriver inserted, showing a curved arrow indicating motion (no text or symbols present)

The power switch is located at the top right corner of the refrigerator.

- Use a flat head screwdriver to open the switch cover.

Dacor RAT42AMAAMS - Switch box - 2

text_image Power

- The black switch is the power switch. Push the switch to turn the refrigerator on. If the refrigerator is on, you can push the switch to turn the refrigerator off.

Dacor RAT42AMAAMS - Switch box - 3

natural_image Diagram of a mechanical lever system with a hanging block and lever mechanism (no text or symbols)

- Close the switch cover.

English18

Operations

Control panel

Dacor RAT42AMAAMS - Control panel - 1

text_image B-Fridge Power Cond. and 0112030205040607080910111313 iFreshZone Cheese Cool Drives Chill/Maxt. iFreezer Power Cond. and -88°C °F iFreshZone* Cook Chill/Maxt Soft Freezing Freezer -88°C °F

Dacor RAT42AMAAMS - Control panel - 2

flowchart
graph TD
    A["141414"] --> B["Standard Ice"]
    B --> C["Filter Reset"]
    C --> D["Deodorizer Reset"]
    D --> E["Door Alarm"]
    E --> F["Override"]
    F --> G["Control Lock"]
    H["Cock: 0Hz"] --> I["Standard Ice (Clock)"]
    J["OFF: 0Hz"] --> K["Standard Ice (Clock)"]
    L["OFF: 0Hz"] --> M["Standard Ice (Clock)"]
    N["OFF: 0Hz"] --> O["Standard Ice (Clock)"]
    P["OFF: 0Hz"] --> Q["Standard Ice (Clock)"]
    R["OFF: 0Hz"] --> S["Standard Ice (Clock)"]
    T["OFF: 0Hz"] --> U["Standard Ice (Clock)"]
    V["OFF: 0Hz"] --> W["Standard Ice (Clock)"]
    X["OFF: 0Hz"] --> Y["Standard Ice (Clock)"]
    Z["OFF: 0Hz"] --> AA["Standard Ice (Clock)"]
    AB["OFF: 0Hz"] --> AC["Standard Ice (Clock)"]
    AD["OFF: 0Hz"] --> AE["Standard Ice (Clock)"]
    AF["OFF: 0Hz"] --> AG["Standard Ice (Clock)"]
    AH["OFF: 0Hz"] --> AI["Standard Ice (Clock)"]
    AJ["OFF: 0Hz"] --> AK["Standard Ice (Clock)"]
    AL["OFF: 0Hz"] --> AM["Standard Ice (Clock)"]
    AN["OFF: 0Hz"] --> AO["Standard Ice (Clock)"]
    AP["OFF: 0Hz"] --> AQ["Standard Ice (Clock)"]
    AR["OFF: 0Hz"] --> AS["Standard Ice (Clock)"]
    AT["OFF: 0Hz"] --> AU["Standard Ice (Clock)"]
    AV["OFF: 0Hz"] --> AW["Standard Ice (Clock)"]
    AX["OFF: 0Hz"] --> AY["Standard Ice (Clock)"]
    AZ["OFF: 0Hz"] --> BA["Standard Ice (Clock)"]
    BB["OFF: 0Hz"] --> BC["Standard Ice (Clock)"]
    BD["OFF: 0Hz"] --> BE["Standard Ice (Clock)"]
    BF["OFF: 0Hz"] --> BG["Standard Ice (Clock)"]
    BH["OFF: 0Hz"] --> BI["Standard Ice (Clock)"]
    BJ["OFF: 0Hz"] --> BK["Standard Ice (Clock)"]
    BL["OFF: 0Hz"] --> BM["Standard Ice (Clock)"]
    BN["OFF: 0Hz"] --> BO["Standard Ice (Clock)"]
    BP["OFF: 0Hz"] --> BQ["Standard Ice (Clock)"]
    BR["OFF: 0Hz"] --> BS["Standard Ice (Clock)"]
    BT["OFF: 0Hz"] --> BU["Standard Ice (Clock)"]
    BV["OFF: 0Hz"] --> BW["Standard Ice (Clock)"]
    BX["OFF: 0Hz"] --> BY["Standard Ice (Clock)"]
    BZ["OFF: 0Hz"] --> CA["Standard Ice (Clock)"]
    CB["OFF: 0Hz"] --> DA["Standard Ice (Clock)"]
    DB["OFF: 0Hz"] --> DBA["Standard Ice (Clock)"]
    DC["OFF: 0Hz"] --> DD["Standard Ice (Clock)"]
    DV["OFF: 0Hz"] --> DVAB["Standard Ice (Clock)"]
    DW["OFF: 0Hz"] --> DWAB["Standard Ice (Clock)"]
    BXZ["OFF: 0Hz"] --> BXZB["Standard Ice (Clock)"]
    BYZ["OFF: 0Hz"] --> BYZAB["Standard Ice (Clock)"]
    BZX["OFF: 0Hz"] --> BZXAB["Standard Ice (Clock)"]
    BZY["OFF: 0Hz"] --> BZYZB["Standard Ice (Clock)"]
    CC["XEER - 1233"] --> DDX["XEER - 1233"]
    DDX --> BXZX["XEER - 1233"]
    DXZX --> BXZY["XEER - 1233"]
    BXZY --> BXZYX["XEER - 1233"]
    BXZYX --> BXZYZX["XEER - 1233"]

01 Fridge / Power Cool 02 Freezer / Power Freeze

03 FreshZone

04 FreshZone+

05 Cocktail Ice

06 Standard Ice

07 Filter Reset

08 Deodorizer Reset

09 Door Alarm / °C ↔ °F

10 Override

11 Control Lock

12 Network connection

13 Sabbath mode 14 Cooling Off

NOTE

  • When you change the temperature on the control panel, the panel displays the actual temperature inside the refrigerator until the temperature matches the temperature you set. Then, the panel displays the new set temperature. Note that it will take time for the refrigerator to reach the new temperature. This is normal. During this time, you need not set the temperature again.
  • If no button is pressed for 10 seconds after Control Lock is deactivated, the display will turn off except for the Control Lock button. To turn the display on, press Control Lock again.
  • If the control panel has moisture or liquid on its surface, it may fail. Wipe up the moisture or liquid using a dry cloth, and then try again.

English 19

Operations

01 Fridge / Power Cool (3 sec)

FridgeYou can use the Fridge button to set the fridge temperature or to activate/deactivate Power Cool.The temperature indicator displays the currently set or selected temperature. PressFridgerepeatedly to select a desired temperature between 34 °F (1 °C) and 44 °F (7 °C).
Power CoolPower Cool speeds up the cooling process using maximum fan speed. The fridge keeps running at full speed for several hours and then returns to its previous temperature.To activate Power Cool, press and holdFridgefor 3 seconds. The corresponding indicator (💡) lights up and the refrigerator speeds up the cooling process.To deactivate Power Cool, press and holdFridgewayain for 3 seconds. The fridge returns to the previous temperature setting.NOTEUsing Power Cool increases power consumption. Make sure you turn it off if you no longer need it and let the refrigerator return to its previous temperature.

English20

02 Freezer / Power Freeze (3 sec)

FreezerYou can use the Freezer button to set the freezer temperature or to activate/deactivate Power Freeze. To set the freezer temperature, press Freezer repeatedly. Available temperatures are between 5 °F (-15 °C) and -8 °F (-23 °C).
Power FreezePower Freeze lowers the freezer temperature and speeds up the freezing process. In Power Freeze mode, the freezer runs at full power for several hours and then returns to normal operation and the previous temperature setting.To activate Power Freeze, press and hold Freezer for 3 seconds. The corresponding indicator ( ⚙ ) lights up and the refrigerator speeds up the freezing process.To deactivate, press and hold Freezer for 3 seconds again.NOTEUsing Power Freeze increases power consumption. If you do not need the Power Freeze function on, make sure you turn it off so that the refrigerator can return to normal operation and its previous temperature setting.

Operations

03 FreshZone

The FreshZone is a full-width drawer featuring temperature control. It has a temperature sensor that adjusts the amount of cold air it allows in.

  • Press FreshZone repeatedly to select a desired mode. By default, Cheese is selected.
  • The refrigerator adjusts the temperature in the FreshZone according to the selected mode.
Mode Description Examples
CheeseSelect this to keep food fresh for an extended period of time. The temperature of the FreshZone depends on the set fridge temperature.Pineapples, lemons, biscuits, potatoes, cheese
Cold DrinksSelect this to keep drinks cold and refreshing. The temperature of the FreshZone will be kept around 33 °F (1 °C).Bottled water, juice, soft drinks, beer
Chill/MeatSelect this to keep meat or fish fresh for a longer time.The temperature of the FreshZone will be kept around 29 °F (-1 °C).Steaks, cold cuts, bacon, chili dogs

Dacor RAT42AMAAMS - FreshZone - 1

CAUTION

  • Do not use the FreshZone for storing fruit or leafy vegetables. They may suffer cold-temperature damage.
  • Do not store glass bottles in the FreshZone in Chill/Meat mode. They may break and cause physical injury.

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04 FreshZone+

With the FreshZone+ function, you can select an appropriate temperature for the food you have stored in the FreshZone+. The FreshZone+ is located on the bottom right of the refrigerator. To initiate the FreshZone+ function, press FreshZone+ repeatedly to cycle through the modes. When a desired mode is selected, release the button. The FreshZone+ function has the following four modes:

CoolSelect Cool to set the FreshZone+ to 41 °F (5 °C).Use when storing beverages that you will use fairly quickly or beverages you want to keep cold such as water, juice, soft drinks, and beer.
Chill/MeatSelect Chill/Meat to set the FreshZone+ to 30 °F (-1 °C).Use when storing deli food such as steak, cold cuts, fish, bacon, and cheese.
Soft FreezingSelect Soft Freezing to set the FreshZone+ to 23 °F (-5 °C).Use to keep meat and fish fresh for an extended time.
FreezerSelect Freezer to set the FreshZone+ to the same temperature as the freezer.Use to keep frozen food fresh.

CAUTION

  • When you switch or turn off this function, blood in meat or moisture in food may come out due to the temperature change.
  • Do not store meat or food in the FreshZone+ at the Cool setting. The meat or food may spoil.

Operations

05 Cocktail Ice (3 sec)

Cocktail IcePress and hold Cocktail Ice for more than 3 seconds to turn the Cocktail ice on or off.If the Ice Maker Indicator indicates OFF mode, ice making is disabled.You must change the indicator to ON mode.

06 Standard Ice (3 sec)

Standard IcePress and hold Standard Ice for more than 3 seconds to turn the Standard ice on or off.If the Ice Maker Indicator indicates OFF mode, ice making is disabled.You must change the indicator to ON mode.

07 Filter Reset (3 sec)

Filter ResetAfter about 6 months of using the original water filter (which typically amounts to about 300 gallons or 1136 liters of water), the filter indicator blinks red to remind you that the filter needs to be replaced.When this happens, replace the filter, and then press and hold Filter Reset for 3 seconds. This resets the filter lifecycle detector and turns off the filter indicator.
NOTESome areas have relatively large amounts of lime in their water. This may reduce the lifecycle of the filter. In these areas, you will have to replace the water filter more often than specified above.If water is not dispensing properly, the water filter is most likely clogged. Even if the filter indicator is not blinking, replace the water filter.

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08 Deodorizer Reset (3 sec)

Deodorizer ResetAfter about 18 months of using the original deodorizer filter, the filter indicator blinks red to remind you that the filter needs to be replaced. When this happens, replace the filter, and then press and hold Deodorizer Reset for 3 seconds. The filter lifecycle will be reset and the filter indicator turns off.

09 Door Alarm / °C ↔ °F (3 sec)

Door AlarmYou can enable or disable the door alarm by pressing Door Alarm. When Door Alarm is enabled and a door is left open for more than 2 minutes, the alarm will sound and the alarm indicator will blink. The Door Alarm function is enabled by factory default.
°C ↔°FYou can use the Door Alarm button to switch the temperature scale between Celsius and Fahrenheit.To switch the temperature scale, press and hold Door Alarm for 3 seconds.

10 Override (3 sec)

OverrideThe Override function activates/deactivates Smart Grid. Press and holdOverridefor 3 seconds to set/clear the Override function.

Operations

11 Control Lock (3 sec)

Control LockTo prevent accidental setting changes, press and hold Control Lock for 3 seconds. The control panel will be disabled and the lock indicator (—) will turn on.If you press and hold the button again for more than 3 seconds, Control Lock will be deactivated. However, Control Lock will be reactivated if no button is pressed within the next minute.
Device authenticationTo authenticate your device, press and hold Control Lock for 5 seconds. A chime sounds and 'on' appears on the fridge temperature display for 5 seconds.Authorized devices can be used with Samsung Smart TV apps where the privacy information on the refrigerator can be shared to the TV. Availability of this function depends on the TV and refrigerator model.

12 Network connection (applicable models only)

You can control and monitor your refrigerator through the Dacor iQ Kitchen app. For more information, see the Dacor iQ Kitchen section.

13 Sabbath Mode

The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically.

  • To activate Sabbath mode, press and hold Freezer and Door Alarm simultaneously for 5 seconds. When the refrigerator is in Sabbath mode, you cannot adjust the temperature of the fridge or freezer, the ice maker does not work, and the inside lamps are disabled so they will not go on when you open the door.
  • To deactivate Sabbath mode, press and hold Freezer and Door Alarm again simultaneously for 5 seconds.

NOTE

  • If the Control Lock indicator turns on, you must first deactivate Control Lock.
  • Even if the refrigerator powers off and restarts (for example, when there is a power failure), the Sabbath mode remains active. To exit Sabbath mode, you must deactivate it.

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14 Cooling Off

Cooling Off mode (also called Shop mode) is designed for use by retailers when they are displaying refrigerators on a retail floor.

In Cooling Off mode, the fan motor and lights operate normally, but the compressors do not run so both the refrigerator and the freezer do not get cold.

  • To enter Cooling Off mode, press and hold Cocktail Ice, Standard Ice, and Control Lock simultaneously for 5 seconds. The refrigerator chime sounds and the temperature display flashes "OFF".
  • To exit Cooling Off mode, press and hold Cocktail Ice, Standard Ice, and Control Lock simultaneously for 5 seconds again.

NOTE

If the Control Lock indicator turns on, you must first deactivate Control Lock.

Operations

Dacor iQ Kitchen

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Dacor iQ Kitchen”. Download and install the Dacor iQ Kitchen app to your smart device.

Dacor RAT42AMAAMS - Installation - 1

NOTE

  • The Dacor iQ Kitchen app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or higher.
  • For improved performance, the Dacor iQ Kitchen app is subject to change without notice, or discontinued support according to the manufacturer's policy.

Samsung account

You are required to register your Samsung account to use the app. If you don't have a Samsung account, follow the app's onscreen instructions to create a free Samsung account.

Getting started

  1. Run the Dacor iQ Kitchen app and log in with your Samsung account. iPhone users are required to provide the login information each time they access the app.
  2. Select Add Device and then tap Refrigerator.
  3. Follow the onscreen instructions to provide the necessary information about the router, and then tap Next.
  4. Press and hold Fridge for more than 5 seconds until the "AP" message appears on the freezer display. Your refrigerator will be registered with the app.
  5. When device registration is complete, the refrigerator icon will appear on the Dacor iQ Kitchen app.
  6. Tap the refrigerator icon to open the refrigerator page.
  7. When a network connection is established, the Wi-Fi icon lights up on your refrigerator.

Refrigerator app

Integrated control

You can monitor and control your refrigerator at home and on the go.

  • Tap the refrigerator icon in the Dacor iQ Kitchen to open the refrigerator page.
  • Check the operation status or notifications related to your refrigerator, and change options or settings if necessary.

Dacor RAT42AMAAMS - Integrated control - 1

NOTE

Some options or settings of the refrigerator may not be available for remote control.

Category Item Description
MonitoringFridge temperatureDisplays the current temperature setting of the fridge.
Freezer temperatureDisplays the current temperature setting of the freezer.
FreshZone settings Displays the settings of the FreshZone.
FreshZone+ settings Displays the settings of the FreshZone+.
Self Check Detects abnormal operations of the refrigerator.
Energy monitoringChecks the accumulated power consumption of the refrigerator for the last 180 days.
FunctionsIce making (Cocktail / Standard Ice)You can turn the ice making function on or off, and check the current settings of the function.
You can also check the status and progress of ice making.
Power CoolYou can turn Power Cool on or off, and check the current settings.
Power FreezeYou can turn Power Freeze on or off, and check the current settings.
AlarmsAbnormally high temperatureThis alarm is triggered when the fridge, the freezer, or the FreshZone+ has abnormally high temperatures.
Door openingThis alarm is triggered if the fridge or freezer door, or the FreshZone+ drawer is left open for a specific time.
Deodorizer filter replacement (applicable models only)This alarm reminds you that the deodorizer filter must be replaced.
Water filter replacementThis alarm reminds you that the water filter must be replaced.
Remote ViewYou can check the inner view of the refrigerator, and use different labels to register item-specific storage periods and keep track of them for food-management purposes.
Shopping ListYou can create and edit a shopping list to your needs.

Operations

SMART GRID Function (Demand Response)

When the refrigerator operates in SMART GRID (Demand Response) mode, the Energy Management Refrigerator function can control energy usage or delay the operation of some functions to save money when energy prices or demand are the highest.

Dacor RAT42AMAAMS - SMART GRID Function (Demand Response) - 1

NOTE

  • You can deactivate the SMART GRID (Demand Response) function at any time using the Override On/Off function.)
  • To use the SMART GRID (Demand Response) function, you need a separate contract with your electric utility company.

In addition, to use the Smart Grid (Demand Response) function, you must register for the service with your electric company. The company must have an EMS (Energy Management System) that supports SEP (Smart Energy profile).

Using the SMART GRID (Demand Response) Function

This feature monitors energy prices and demand information from your utility company and sends notifications to the refrigerator to run high energy consuming tasks during off-peak times when electricity costs and demand are lower.

If the refrigerator receives a control signal from the utility company, the refrigerator will display the DAL (L3) \~ TALR (L4) levels on the refrigerator display and control the power consumption according to the level.

[Exception condition] The DAL and TALR control signals from a utility company work as long as product performance is maintained.

If the refrigerator receives the SMART GRID (Demand Response) signal (DAL or TALR), the refrigerator will operate in Delay Appliance Load (Display: Turns on "DAL" icon) or Temporary Appliance Load Reduction (Display: Turns on "TALR" icon) mode.

- Delay Appliance Load (L3): The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period. This function controls functions that consume a lot of energy such as adjusting the Cooling system, running the defrost cycle, and making ice.

  • When the refrigerator operates in DAL (L3) mode, it turns on the "DAL" icon on the refrigerator display.
  • DAL mode is automatically deactivated after it lasts for the amount of time stipulated by the DAL signal (max. 4.5 hours) or when the Override key is pressed.

- Temporary Appliance Load Reduction (L4): The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period. This function reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and making ice.

- When the refrigerator operates in TALR (L4) mode, it turns on the "TALR" icon on the refrigerator display.

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- TALR (L4) mode is automatically deactivated after it lasts for the received duration (max. 15 minutes), or when the Override key is pressed. The mode is immediately deactivated and the refrigerator returns to the normal state when the door is opened or closed, or the dispenser is used.

To check the MAC address

In this mode, the MAC address appears in the temperature panel (on both the freezer and the fridge sections of the panel) sequentially for 1 minute.

  1. Press and hold both Freezer and Fridge for 6 seconds. The temperature panel blinks. Then, press Freezer again to display the MAC address. The fridge beeps.
  2. For example, if the MAC address is "11-22-33-44-55-66", the temperature panel displays the address for 1 minute in this sequence: "-- / --" → "11 / 22" → "33 / 44" → "55 / 66" → "-- / --".
    After 1 minute, the MAC address disappears and the temperature panel returns to the normal state.

NOTE

The temperature panel displays “-- / --” for an unknown MAC address or if a Wi-Fi connection is not established or is lost.

Override Mode

When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can activate OVERRIDE mode.

When you activate OVERRIDE mode, the refrigerator ignores the SMART GRID (Demand Response) signal and is not controlled by the utility company.

Activating and deactivating Override mode

  1. Press and hold Override for 3 seconds.
  2. A chime sounds and 'Or' and 'on' is displayed in the fridge and freezer temperature displays for 5 seconds.
  3. If the refrigerator receives a SMART GRID (Demand Response) signal from the utility company, 'Or' is displayed in the freezer temperature display.
  4. To deactivate OVERRIDE mode, press and hold Override for 3 seconds.
  5. A chime sounds and 'Or' and 'oF' is displayed in the fridge and freezer temperature displays for 5 seconds.

NOTE

Alternatively, you can activate or deactivate OVERRIDE mode using the Samsung Connect app and the Energy Management function. See the next page.

Operations

Using the Energy Management Function

The Energy Management function enables you to control and monitor your Energy Management refrigerator using the Samsung Connect app for your convenience.

Dacor RAT42AMAAMS - Using the Energy Management Function - 1

NOTE

- To use the Energy Management refrigerator functions, you have to install the corresponding app first.

  1. Operational Status, User Settings & Messages

  2. You can view the freezer and fridge temperature settings.

  3. You can receive an alarm when the freezer or fridge door is open for 2 minutes.
  4. You can check the DR and Override status.
  5. You can check the operational condition of the ice maker in the freezer.

  6. Remote Management

  7. Power Freeze Setting: You can remotely activate the Power Freeze function.

  8. Power Cool Setting: You can remotely activate the Power Cool function.
  9. Ice On/Off Setting: You can remotely set up the Ice On/Off Setting function. You can only control the Ice maker in the freezer remotely.

  10. Energy Consumption Reporting

- Shows the accumulated power consumption. Power consumption data is updated every 10 minutes.

Dacor RAT42AMAAMS - NOTE - 1

NOTE

The energy consumption report may differ from the power consumption specifications of the product depending on the operating environment and the stored food.

  1. Delay Defrost Capability

- The Delay Defrost Capability function saves energy by delaying the defrost operation to a time specified by the user. You can configure the time. and this function will save energy during the specified period in a 24 hour cycle. If the time is not set, the function works with the default time settings. The default time settings are below:

- 6 am to 10 am: 1st. November \~ 30th. April

- 3 pm to 7 pm: 1st. May \~ 31th. October

To change the time setting for the Delay Defrost Capability

You can change the time setting for the Delay Defrost Capability on the app.

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Dacor RAT42AMAAMS - NOTE - 1

Provision for Open Access to the Connected Product Requirements

  1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/)

  2. Energy Consumption Reporting

  3. Demand Response

  4. OPEN API

  5. Operational Status, User Settings & Messages

  6. ICE Maker Status: GET /icemaker/status/vs/0
  7. Door Open Alarm: GET /doors/vs/0/
  8. DR Status: GET /drlc/vs/0
  9. Delay Defrost Capability
  10. Set Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=add
  11. Get Schedule of the Defrost Delay: GET /defrost/reservation/vs/0
  12. Delete Schedule of the Defrost Delay: POST /defrost/reservation/vs/0?op=remove
  13. Defrost Delay On/OFF: POST /defrost/delay/vs/0

Operations

Special features

Water dispenser

Dacor RAT42AMAAMS - Water dispenser - 1

natural_image Simple line drawing of a bucket being inserted into a door, with an arrow pointing to the bucket (no text or symbols)

To dispense chilled water, put a water glass on the dispenser lever and push it. Chilled water will be dispensed from the dispenser.

CAUTION

  • For first-time use or after you have replaced the water filter, dispense 3 gallons of water (dispense for about 6 minutes) to remove impurities from the water line beforehand.
  • If you are going on vacation or leaving home for an extended period of time, shut off the water supply to the refrigerator and close the water valve. This will help prevent an accidental leak.

NOTE

  • To prevent spills, wait a second before removing the glass after dispensing. When you remove the glass, the dispenser lever returns to its original position.
  • The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again.
  • Make sure the glass is in line with the dispenser to prevent the dispensed water from spilling out.

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Ice maker

The refrigerator has a built-in ice maker that automatically dispenses ice.

Ice making

After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:

For first-time use

  • Let the ice maker make ice for 1-2 days.
  • Discard the first 1-2 buckets of ice to remove impurities in the water supply system.

Diagnosis

Dacor RAT42AMAAMS - Diagnosis - 1

natural_image Diagram of a refrigerator interior showing the door and drawer with an arrow indicating direction (no text or symbols present)

Dacor RAT42AMAAMS - Diagnosis - 2

natural_image Diagram showing a cat inside a vehicle's seatbelt with a magnified inset highlighting the seatbelt (no text or symbols present)

Dacor RAT42AMAAMS - Diagnosis - 3

natural_image Diagram showing two side-by-side views of a drawer with granular material inside, connected by an arrow indicating transformation (no text or symbols present)

If ice does not dispense, first check the status of the ice maker using the blue-siliconized Test button on the side of the ice maker.

  1. See the figure on the left and remove the marked drawer for easy access to the Test button.
  2. Press Test on the side of the ice maker. You will hear a chime (ding-dong) when you press the button.
  3. You will hear another chime if the ice maker is operating property.

NOTE

- Ice accumulating on one side of the ice bucket is normal. Arrange the ice evenly in the ice bucket to store more ice.

Operations

CAUTION

  • Some models have a single ice maker. For single ice-maker models, put the ice bucket to the right of the ice maker. Positioning the ice bucket to the left causes ice to store outside of the ice bucket.
  • Leaving the water line disconnected may cause the water valve to produce a buzzing sound over time. If this occurs, make sure to turn the ice making function off.
  • If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center.
  • Do not press Test repeatedly after the ice bucket is filled with ice or water. Water may overflow or ice may jam.
  • Do not put food in the ice bucket. The frozen food may damage the ice maker, especially when you open or close the door.
  • When the refrigerator recovers power after a power failure, the ice bucket may contain a mix of melted and jammed ice cubes, which can prevent the ice maker from working properly. To prevent this, make sure to empty the ice bucket before using the refrigerator.
  • Do not put fingers or any objects into the ice maker. This can cause physical injury or property damage.
  • Due to sublimation, ice stored in the freezer for a long time gets smaller and then forms large ice chunks. To prevent this, if you will not be using ice for a long time, turn the ice maker off as described below.

Ice Maker Off

If you press and hold Cocktail Ice and Standard Ice for 3 seconds to turn the ice maker off, make sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together, making it difficult to remove them.

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Handling and care

Tempered glass shelves

Dacor RAT42AMAAMS - Tempered glass shelves - 1

natural_image Diagram of a flat-panel electronic device with two vertical connectors and a curved arrow indicating rotation (no text or symbols)

Dacor RAT42AMAAMS - Tempered glass shelves - 2

natural_image Diagram showing a structural connection with an inset magnified view of a mechanical component (no text or symbols)

To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out.

To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch.

Operations

Door bins
Dacor RAT42AMAAMS - Operations - 1

natural_image Diagram of a 3D mechanical part with arrows indicating direction, no text or symbols present

To remove, lift up the door bin, and then pull out straight.

The door bin may not move easily the first time you try to remove it. If this is the case, remove the inner cap of the door first, and then try again.

Dacor RAT42AMAAMS - Operations - 2

natural_image Two identical mechanical or structural diagrams showing a container with a circular symbol above and a prohibition sign below (no text or labels)

CAUTION

The door bin has 4 fitting holes, 2 for each side. When reinserting the door bin, make sure the 2 holes on one side of the door bin fit into the 2 guiding fittings on the corresponding side of the door. In short, the 4 holes of the door bin fit in the 4 fittings of the door. If you do not match the holes to the fittings, you cannot insert the door bin so that it is level.

Drawers

To remove, gently lift up the front of the drawer and slide out. We recommend that you remove the door bins before removing a drawer. This is to prevent damage to the door bins.

Dacor RAT42AMAAMS - Drawers - 1

natural_image Diagram of a refrigerator interior showing a double door and shelf arrangement (no text or symbols)

Dacor RAT42AMAAMS - Drawers - 2

natural_image 3D diagram of a drawer with an arrow pointing to the interior space (no text or symbols)

Pulling a drawer Removing a drawer

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Metal/ceramic shelf
Dacor RAT42AMAAMS - Drawers - 3

text_image Technical diagram showing two views of a roof structure with directional arrows indicating movement or change.

Insert the shelf along the guides on both sides to the rear of the rails.

Insert the shelf fully to the end, and then put it down to the bottom.

On the bottom, the shelf stoppers must not be put over the rails but outside the rails on each side.

Make sure the shelf settles down with no forward or backward fluctuation.

Operations

Replacement

Water filter

WARNING

  • Do not use third-party water filters. Use only Samsung-provided or -approved filters.
  • Unapproved filters may leak and damage the freezer, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
    The filter indicator ( — ) turns red to let you know it is time to replace the water filter. Before replacing the filter, make sure the water supply line is shut off.

Dacor RAT42AMAAMS - WARNING - 1

text_image Diagram showing two steps of installing a device with labeled components A and B, including an arrow indicating direction.
  1. Open up the water filter cover (A) on the left bottom of the freezer.
  2. Turn the water filter (B) counter clockwise to remove.
  3. Replace with a new water filter.
  4. Close the water filter cover (A).
  5. Press and hold Filter Reset on the feature panel for 3 seconds to reset the life cycle detector. The filter indicator ( — ) turns off.
  6. When you are done replacing the filter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line.

NOTE

  • A newly installed filter may cause the water dispenser to spurt water briefly. This is because air has entered the waterline.
  • The replacement process may cause the water dispenser to drip for a short period of time. If it drips, simply wipe up any water on the floor with a dry towel.

Ordering a new filter

To purchase a new water filter, contact a local service agent or Dacor Customer Service at (800) 793-0093.

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Deodorizer filter

Dacor RAT42AMAAMS - Deodorizer filter - 1

natural_image Diagram of a computer monitor with a mesh screen and directional arrows indicating ports (no text or symbols)

To remove, take out the FreshZone+ drawer first to reveal the filter on the rear wall. Hold down the tab of the filter to unlock and remove.

Dacor RAT42AMAAMS - Deodorizer filter - 2

natural_image Technical diagram of a structural component with meshed panels and a directional arrow indicating assembly (no text or symbols present)

To insert, insert the rear of the filter first, and then push the front to lock into position.

NOTE

The lifecycle of the deodorizer filter is about 18 months. This can vary, depending on the conditions of use. You can purchase a new filter at a local Dacor service center.

LED lamps

To replace the LED lights on the refrigerator, contact a local service agent. Contact Dacor Customer Service at (800) 793-0093.

WARNING

The LED lamps are not user-serviceable. Do not attempt to replace an LED lamp yourself. This can cause electric shock.

Care and Maintenance

Cleaning

WARNING

  • Do not use benzene, thinner, home/car detergent, or bleach (Clorox, etc.) for cleaning. They can damage the surface of the refrigerator and cause a fire.
  • Do not spray water onto the refrigerator. This may cause electric shock.
  • Do not put fingers or any objects into the dispenser outlet.

Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

To clean the refrigerator, follow these steps:

  1. Power off the refrigerator.
  2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator's interior and exterior.
  3. When done, use a dry cloth or paper towel to dry well.
  4. Power on the refrigerator.

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Troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.

General

Temperature

Symptom Possible causes Solution
Fridge/freezer does not operate.Fridge/freezer temperature is warm.Power cord is not plugged in properly.Temperature control is not set correctly.Refrigerator is located near a heat source or direct sunlight.Not enough clearance between refrigerator and nearby walls or cabinets.The refrigerator is overloaded. Food is blocking the refrigerator vents.Properly plug in the power cord.Set the temperature lower.Keep the refrigerator away from direct sunlight or a heat source.Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets.Do not overload the refrigerator. Do not allow food to block vents.
Fridge/freezer is over-cooling.Temperature control is not set correctly.Set the temperature higher.
Interior wall is hot.Refrigerator has heat-proof piping in the interior wall.To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure.Dacor RAT42AMAAMS - General - 1

Troubleshooting

Odors

Symptom Possible causes Solution
Refrigerator has odors.• Spoiled food.• Clean the refrigerator and remove any spoiled food.
• Food with strong odors.• Make sure strong smelling food is wrapped airtight.

Frost

Symptom Possible causes Solution
Frost around the vents.Food is blocking the vents.Make sure no food blocks the refrigerator vents.
Frost on interior walls.Door is not closed properly.Make sure food does not block the door. Clean the door gasket.
Fruits or vegetables are frozen.Fruits or vegetables are stored in the FreshZone+.Do not store most kinds of fruit or vegetables in the FreshZone+.

Condensation

Symptom Possible causes Solution
Condensation forms on the interior walls.·If door is left open, moisture enters the refrigerator.·Wipe up the moisture and do not leave a door open for extended periods of time.
·Food with high moisture content.·Make sure food is wrapped airtight.

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Water/ice (dispenser models only)

Symptom Possible causes Solution
Water flow is weaker than normal.·Water pressure is too low.·Make sure the water pressure is between 20 and 120 psi.
Ice maker makes a buzzing sound.·The ice maker function is activated, but the water supply to the refrigerator has not been connected.·Press for 3 seconds to turn the Cocktail Ice and Standard Ice off.
Ice maker does not make ice.·Ice maker has just been installed.·You must wait for 12 hours for the refrigerator to make ice.
·Freezer temperature is too high.·Set the freezer temperature below 0 °F (-18 °C) or -4 °F (-20 °C) in warm ambient air.
·Dispenser panel Lock is activated.·Deactivate dispenser panel Lock.
·Ice maker is off. ·Turn on the ice maker.
Ice does not dispense.·Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks).·If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker.
·Ice bucket is not properly inserted.·Make sure the ice bucket is properly inserted.
·Water line is not connected properly or water supply is not on.·Check if the water line is installed correctly. Check if the water line stop cock is closed.Dacor RAT42AMAAMS - Troubleshooting - 1

Troubleshooting

Symptom Possible causes Solution
Water does not dispense.·Water line is not connected properly or water supply is not on.·Check if the water line is installed correctly. Check if the water line stop cock is closed.Dacor RAT42AMAAMS - Troubleshooting - 1
·Dispenser panel Lock is activated.·Deactivate dispenser panel Lock.
·A third-party water filter was installed.·Use only Samsung-provided or approved filters.·Unapproved filters may leak and damage the refrigerator.
·Water filter indicator turns on or blinks.·Replace the water filter. After replacing, reset the filter indicator sensor.

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Do you hear abnormal sounds from your refrigerator?

Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user.

These sounds are normal.

- When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition. As the operation stabilizes, the sounds will decrease.

Dacor RAT42AMAAMS - Troubleshooting - 2

text_image Clicking! or Chirping! Buzzing!

- While the fan is operating, the sounds below may occur. When the refrigerator reaches the set temperature, the fan sound will stop.

Dacor RAT42AMAAMS - Troubleshooting - 3

text_image SSSRRR! Whir!

- During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.

Dacor RAT42AMAAMS - Troubleshooting - 4

text_image HiSS!

Troubleshooting

- As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.

Dacor RAT42AMAAMS - Troubleshooting - 1

- As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

Dacor RAT42AMAAMS - Troubleshooting - 2

text_image Cracking!

Dacor RAT42AMAAMS - Troubleshooting - 3

  • For ice maker models: When the water valve opens to fill the ice maker, you may hear a buzzing sound.
  • Due to pressure equalizing when you open and close the refrigerator door, you may hear a whooshing sound.

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Dacor iQ Kitchen

Symptom Action
Could not find “Dacor iQ Kitchen” on the app market.The Dacor iQ Kitchen app is available for smartphones that run Android 4.0 (ICS) or higher, or iOS 8.0 or higher.
The Dacor iQ Kitchen app fails to operate.The Dacor iQ Kitchen app is available on applicable models only.The old Dacor iQ Kitchen app cannot connect with Dacor iQ Kitchen models.
The Dacor iQ Kitchen app is installed but is not connected to my refrigerator.You must log into your Samsung account to use the app.Make sure that your router is operating normally.If the Wi-Fi icon on the refrigerator's display is off, this indicates that no network connection has been established yet. In this case, use the Dacor iQ Kitchen app to connect and register your refrigerator to the access point (AP) of your house.
Could not log into the app.You must log into your Samsung account to use the app.If you don't have a Samsung account, follow the app's onscreen instructions to create one.
An error message appears when I try to register my refrigerator.Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again.
The Dacor iQ Kitchen app is successfully connected to my refrigerator but does not run.Exit and restart the Dacor iQ Kitchen app, or disconnect and reconnect the router.Power off the refrigerator, and then power it on again after 1 minute.

Troubleshooting

Smart Grid

Symptom Action
What Do I Need to use the Energy Management and Smart Grid functions?To use the Smart Grid (Demand Response) and Energy Management function on your Refrigerator, you need the following devices and apps: - Devices: 1) A Wireless Router, 2) A Dacor iQ Kitchen Refrigerator, 3) A Smartphone. (Recommended: Android OS Jelly Bean or later version) - Applications: 1) “Dacor iQ Kitchen App” from the Goolge Play Store.You also need to:Connect the Refrigerator and the Smartphone to the same Wi-Fi network in your home.Install and run the Dacor iQ Kitchen App on your Smartphone.In addition, to use the Smart Grid (Demand Response) function, you must Register for the service with your electric company. The company must have an EMS (Energy Management System) that supports SEP (Smart Energy profile).
Why isn't the Energy Management function working normally?Confirm that the router in your home and the internet are working properly.- Connect a Smartphone to the router (AP, Access Point), and then confirm that you can browse the Internet on the phone.Confirm that refrigerator is connected to the AP.- Check for Wi-Fi icon on the panel of the refrigerator. If the refrigerator is connected, the icon will be on.Confirm that the refrigerator and Smartphone are connected to the same router.

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Symptom Action
Why isn't the Delay Defrost Capability working normally?Confirm that the router in your home and the Internet are working properly.Connect a Smartphone to the router (AP, Access Point), and then confirm that you can browse the Internet on the phone.Confirm that the rear where you live is properly entered into the Dacor iQ Kitchen App.Confirm that the Smart Grid function works correctly. (Check the control panel. The DAL or TALR icon should not be displayed on the panel.)

Warranty and Service

Customer Service

Before you request help or schedule service:

  1. Try the Solutions offered in the Problem–Solution table in the “Troubleshooting” section.
  2. Become familiar with the warranty terms and conditions of your product.
  3. If none of these tips or suggestions resolves your problem, call our Customer Service center at the number below.

Dacor's Customer Service center is available 6:00 a.m. to 5:00 p.m. Pacific Time.

For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada

Phone: (800) 793-0093

For non-warranty repairs or questions in the US and Canada

Phone: (800) 793-0093, extension 2813

Contact us through our website at:

www.dacor.com

Warranty

What is Covered

CERTIFICATE OF WARRANTY ON

DACOR REFRIGERATOR

WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA AND CANADA:

FULL TWO-YEAR WARRANTY

The warranty applies to only the Dacor appliance that was sold to the first-use purchaser.

Warranty is also valid on products purchased brand new from a Dacor Authorized Dealer or other seller authorized by Dacor.

Starting from the date of original retail purchase receipt or closing date for new construction, whichever period is longer.

  • 60-day Cosmetic
    • 2-Year Full Warranty
    • 6-Year Sealed System Warranty: Parts/Labor
    • 12-Year Sealed System Warranty: Parts only

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Water filter: For 30 days from the date of purchase, if the filter is operated and maintained according to instructions attached to or furnished with the product, Dacor will pay for replacement parts to correct defects in materials and workmanship.

Except as noted above, consumable parts such as filters and light bulbs are not covered and are the responsibility of the purchaser.

LIMITED WARRANTY

In three to six years after the date of purchase, when this refrigerator is used and maintained according to the instructions or care guide that came with the product, Dacor will pay for factory specified parts and repair labor costs to correct defects in materials or workmanship in the sealed refrigeration system. These parts are: the compressor, evaporator, condenser, dryer and connecting tubing.

In seven to twelve years after the date of purchase, when this refrigerator is used and maintained according to the instructions or care guide that came with the product, Dacor will pay for factory specified parts for the following components to correct defects in materials or workmanship in the sealed refrigeration system that existed when this major appliance was purchased: the compressor, evaporator, condenser, dryer and connecting tubing.

LIMITATIONS OF COVERAGE

Service will be provided by a Dacor designated service company during regular business hours. Please note service providers are independent entities and are not agents of Dacor.

Dealer displays and model home displays with a production date longer than 5 years, products sold “As-Is,” and products installed for non-residential use, which include but not limited to religious organizations, fire stations, bed and breakfast, and spas, carry a one-year parts warranty only. All delivery, installation, labor costs, and other service fees are the responsibility of the purchaser.

The owner must provide proof-of-purchase or a closing statement for new construction upon request. All Dacor products must be accessible for service. All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.) to the product or included accessories must be reported to Dacor within 60 days of the original purchase date to qualify for warranty coverage.

Warranty will be null and void on product that has altered, defaced, or missing serial numbers and tags.

Warranty is null and void if non-CSA approved product is transported from the U.S.A.

OUTSIDE THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA: LIMITED FIRST YEAR WARRANTY

Warranty and Service

If your Dacor product fails to function within one year of the original date of purchase due to a defect in material or workmanship, Dacor will furnish a new part, F.O.B. factory to replace the defective part.

All delivery, installation, labor costs, and other service fees are the responsibility of the purchaser.

What is Not Covered

  • Slight color variations may be noticed because of differences in painted parts, kitchen lighting, product placement, and other factors; this warranty does not apply to color variation.
    • Service calls to educate the customer on proper use and care of the product.
  • Service fees for travel to islands and remote areas, which include but are not limited to, ferries, toll roads, or other travel expenses.
  • Consequential or incidental damage, including but not limited to: food or medicine loss, time away from work, or restaurant meals.
  • Failure of the product when used for commercial, business, rental, or any application other than for residential consumer use.
  • Failure of the product caused by improper product installation.
  • Replacement of house fuses, fuse boxes, or resetting of circuit breakers.
  • Damage to the product caused by accident, fire, flood, power interruption, power surges, or acts of God.
  • Liability or responsibility for damage to surrounding property including cabinetry, floors, ceilings and other structures or objects around the product.
  • Breakage, discoloration or damage to glass, metal surfaces, plastic components, trim, paint, or other cosmetic finish caused by improper usage, care, abuse, or neglect.

Out-of-Warranty

Should you experience a service issue beyond the standard warranty period, please contact us.

Dacor reviews each issue and customer concern to provide the best possible solution based on the circumstances.

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THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS AND EXPENSES, INCLUDING ATTORNEY'S FEES, FROM THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of inconsequential damages, therefore the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state-to-state.

Open Source Announcement

The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com.

It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required.

The following URL http://opensource.samsung.com/opensource/REF_A20_TZ/seq/0 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information.

Dacor RAT42AMAAMS - Open Source Announcement - 1

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Regulatory Notice

FCC Notice

⚠️ FCC CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Contains Transmitter Module FCC ID: A3LWIDT30Q

This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that cause undesired operation.

For products available in the US and Canadian markets, only channels 1\~11 are available. You cannot select other channels.

FCC STATEMENT:

This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorienting or relocating the receiving antenna
  • Increasing the separation between the equipment and receiver
  • Connecting the equipment to an outlet that is on a different circuit than the receiver.
  • Consulting the dealer or an experienced radio/TV technician for help.

FCC RADIATION EXPOSURE STATEMENT:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it's antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.

Regulatory Notice

IC Notice

Contains Transmitter Module IC: 649E-WIDT30Q

The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

For products available in the US and Canadian markets, only channels 1\~11 are available. You cannot select other channels.

IC RADIATION EXPOSURE STATEMENT:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and it's antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.

SAVE THESE INSTRUCTION

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Memo

dacor®

Manual del usuario

Refrigerador incorporado

DRF42*

Dacor RAT42AMAAMS - Refrigerador incorporado - 1

Contenido

Dacor Customer Service Team

14425 Clark Avenue

City of Industry, CA 91745

The Dacon Customer Service Team

Español4

natural_image Line drawing of an open refrigerator with doors and shelves (no text or symbols)

Instalador

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natural_image Diagram of a mechanical lever system with a hanging block and lever mechanism (no text or symbols)
natural_image Simple line drawing of a bucket being lifted by a ladder, with an arrow indicating the bucket (no text or symbols)
natural_image Diagram of a refrigerator with an open door and a black arrow indicating direction (no text or symbols)

Dacor RAT42AMAAMS - Instalador - 1

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NOTA

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Dacor RAT42AMAAMS - NOTA - 1

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PRECAUCIÓN

natural_image Diagram of a refrigerator interior showing a double door and shelf arrangement with an arrow indicating direction (no text or symbols)
natural_image Isometric line drawing of a drawer with an arrow pointing to the drawer (no text or symbols)

Español38

text_image Technical diagram showing two views of a roof structure with directional arrows indicating movement or change.
text_image Technical diagram showing two installation steps of a door panel, labeled A and B with arrows indicating movement or assembly.
natural_image Diagram of a computer monitor with a mesh screen and directional arrows indicating ports (no text or symbols)
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text_image Aleteo Runrún

City of Industry, CA 91745

The Dacon Customer Service Team

Français4

Informations importantes

Avant de commencer

Dacor RAT42AMAAMS - Avant de commencer - 1

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Installateur

Service client Dacor

natural_image Diagram of a mechanical clamp or bracket with a screwdriver inserted, showing a curved arrow indicating motion (no text or symbols present)
natural_image Diagram of a mechanical lever system with a hanging block and lever mechanism (no text or symbols)
text_image B-Fridge Power Cond and 0112030205040607080910111313 BFresh Zone Cheese Cold Drives Chill/Meat B-Frozen Power Press (and) -88°C °F B/Fresh Zone Cock Chill/Meat Soft Freezing Freezer -88°C °F

Dacor RAT42AMAAMS - Service client Dacor - 1

flowchart
graph TD
    A["141414"] --> B["ON OFF"]
    B --> C["Cocktail ice (lum)"]
    B --> D["OFF"]
    D --> E["Standard ice (lum)"]
    E --> F["Filter Reset (lum)"]
    F --> G["Deodorizer Reset (lum)"]
    G --> H["Door Alarm (c+9 lum)"]
    H --> I["Overside (lum)"]
    I --> J["Control Lock (lum)"]

04 FreshZone+ (Zone fraîche+)

06 Standard Ice (Glaçons standards)

natural_image Simple line drawing of a bucket being lifted by a ladder (no text or symbols)
natural_image Diagram of a refrigerator with an open door and a black arrow indicating direction (no text or symbols)

Dacor RAT42AMAAMS - Service client Dacor - 2

natural_image Diagram showing a car interior with a valve and directional arrow, no text or symbols present
natural_image Diagram showing two side-by-side views of a drawer with packing, one open and one closed, both with arrows indicating direction (no text or symbols)

REMARQUE

natural_image Diagram of a flat-panel electronic device with two vertical connectors and a curved arrow indicating rotation (no text or symbols)

Dacor RAT42AMAAMS - REMARQUE - 1

natural_image Diagram showing a structural connection with an inset magnified view of a mechanical component (no text or symbols)
natural_image Diagram of a 3D mechanical part with arrows indicating direction, no text or symbols present
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ATTENTION

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Dacor RAT42AMAAMS - ATTENTION - 1

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Tirer un tiroir Retirer un tiroir

Français38

natural_image Architectural diagram showing two views of a roof structure with an arrow indicating direction (no text or symbols present)
text_image Diagram showing two steps of installing a device with labeled components A and B, including an arrow indicating direction.
natural_image Diagram of a computer monitor with a mesh screen and directional arrows indicating ports (no text or symbols)
natural_image Technical diagram of a structural component with meshed panels and an arrow indicating assembly (no text or symbols present)

Please visit www.Dacor.com to activate your warranty online.

WARRANTY INFORMATION

Dacor RAT42AMAAMS - WARRANTY INFORMATION - 1

IMPORTANT:

Your warranty will not begin until you activate it online or return this form to Dacor. If you have purchased more than one Dacor product, please return all forms in one envelope, or activate the warranty for each product online.

Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We are very grateful that you have chosen Dacor products for your home and we do not consider the sale of such information to be a proper way of expressing our gratitude!

Owner's Name:

Last (Please Print or Type) First Middle

Street:

City: State: Zip:

Purchase Date: Email: Telephone:

Dealer:

City: State: Zip:

Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.

  1. How were you first exposed to Dacor products? (Please check one only.)

A. T.V. Cooking Show
B. Magazine
□ C. Appliance Dealer Showroom
D. Kitchen Dealer Showroom
E. Home Show

F Builder
□ G. Architect/Designer
H. Another Dacor Owner
□ I. Model Home
□ J. Other

  1. Where did you buy your Dacor appliances?

A. Appliance Dealer
B. Kitchen Dealer
C. Builder Supplier

D. Builder
E. Other

  1. For what purpose was the product purchased?

A. Replacement only
B. Part of a Remodel

C. New Home
D. Other

  1. What is your household income?

□ A. Under \$75,000
B. \75,000 - \100,000
C. \100,000 - \150,000

D. \150,000 - \200,000
E. \200,000 - \250,000
F. Over \$250,000

  1. What are the brands of appliances that you have in your kitchen?

A. Cooktop
B. Oven

C. Dishwasher
D. Refrigerator

  1. Would you buy or recommend another Dacor product?

□ Yes

Comments:

Thank you very much for your assistance. The information you have provided will be extremely valuable in helping us plan for the future and giving you the support you deserve.

□ No

Place Serial Number Label Here

Website: www.Dacor.com

Phone: 1+800+793-0093

Dacor RAT42AMAAMS - Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you. - 1

NO POSTAGE NECESSARY

IF MAILED

IN THE

UNITED STATES

BUSINESS REPLY MAIL

FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA

POSTAGE WILL BE PAID BY ADDRESSEE

DACOR

ATTN: WARRANTY PROCESSING DEPT

PO BOX 90070

CITY OF INDUSTRY, CA 990-917157

[Non-Text]

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Dacor RAT42AMAAMS - BUSINESS REPLY MAIL - 1

DA68-03574F-00

dacor.

Dacor • 14425 Clark Avenue, City of Industry, CA 91745 • Tél.: (800) 793-0093 • Fax : (626) 403-3130 • www.dacor.com

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Product information

Brand : Dacor

Model : RAT42AMAAMS

Category : Fridge