SJSHSBBWHT - Garden hose Aqua Joe - Free user manual and instructions

Product Type	Steel Hose Reel
Brand	Aqua Joe
Model	SJSHSBBWHT
Dimensions (L x H x D)	25 cm x 108 cm x 26 cm
Net Weight	3.3 kg
Main Material	Thick Solid Steel
Faucet Material	Brass
Anchoring System	Two Stakes
Maximum Hose Capacity	Diameter up to 1.6 cm, length up to 38 m
Compatibility	Standard Garden Hoses
Assembly Required	Yes, poles, hose reel, and screws included
Installation	Drive stakes into ground, connect water
Maintenance	Contact customer service for repair
Warranty	2 years for residential use
Customer Service	1-866-SNOWJOE (1-866-766-9563)
Identification Numbers	Model and serial on sticker label

Frequently Asked Questions - SJSHSBBWHT Aqua Joe

How to assemble the Aqua Joe SJSHSBBWHT hose reel?

Insert the upper pole into the lower pole aligning the push buttons. Secure the hose reel with the supplied M6 x 50 screw and S-type nut. Refer to the manual figures.

How to install the hose reel in the garden?

Place the stand on the ground, then firmly drive the two stakes (main and secondary) into the ground using your foot. Ensure the ground is stable and not loose.

What type of hose can I use with this hose reel?

It accepts standard garden hoses with a maximum diameter of 1.6 cm and a maximum length of 38 meters.

Can I use the hose reel on loose soil or mulch?

No, the manual advises against installing it in loose soil or mulch as anchoring may be insufficient. Use it on firm ground.

How to connect water to the hose reel?

Connect the water supply to the rear inlet, then attach your garden hose to the front faucet on the hose reel.

What to do if a part is missing or damaged?

Do not return the product to the store. Call Snow Joe + Sun Joe customer service at 1-866-SNOWJOE (1-866-766-9563) for a replacement part.

What is the product warranty?

Snow Joe offers a two-year limited warranty for normal residential use. It does not cover commercial use or wear parts.

How to maintain the steel hose reel?

No special maintenance is required. In case of technical issues, contact customer service. Simply clean it with a damp cloth if necessary.

Where to find the serial number of my hose reel?

The model number and serial number are on a sticker label on the hose reel. Note them for any claims.

Does the hose reel come with a garden hose?

No, the product only includes the hose reel and mounting accessories. You must provide your own garden hose.

USER MANUAL SJSHSBBWHT Aqua Joe

If you have any questions or comments, please call the Snow Joe ^® + Sun Joe ^® customer service department at:

Read the owner's manual and safety instructions carefully before using the steel garden hose holder. Compare the illustration below to the steel garden hose holder in order to familiarize yourself with the product.

Save this manual for future reference.

1. Hose holder
2. Front faucet
3. Rear inlet
4. S-type nut
5. Top post
6. Bottom post
7. Base
8. Secondary stake
9. Primary stake

Technical Data

Product Dimensions: 9.8 in. W x 42.5 in. H x 10.2 in. D (25 cm W x 108 cm H x 26 cm D)

Anchoring System 2-Point Secure Anchor System

Storage Capacity....Up to 125 feet (38 m) of 5/8 in. (1.6 cm) hose

Material.... Heavy gauge solid steel construction + brass spigot

Net Weight....7.3 lbs (3.3 kg)

Fits standard garden hose

Unpacking

Carton Contents

• Top and bottom posts
- S-type nut
M6x50 screw
- Hose holder
• Manuals + Registration card

1. Carefully remove the steel garden hose holder and check to see that all of the above items are supplied.

2. Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the Snow Joe ^® + Sun Joe ^® customer service center at 1-866-SNOWJOE (1-866-766-9563).

NOTE: Do not discard the shipping carton and packaging material until you are ready to use the steel garden hose holder. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils or small parts. These items can be swallowed and pose a suffocation risk!

Assembly

⚠ WARNING! To avoid serious personal injury, read and understand all safety instructions provided.

1. To assemble the hose stand post, take the top and bottom post and fit together by sliding the top post over the connecting post. Depress the push button on the connecting post enough to slide into the top post (Fig. 1).

1. Slide the top post over the connecting post until the push button locks into place in its respective hole on the top post (Fig. 2).

1. Insert the hose holder into the corresponding holes on the assembled hose stand post (Fig. 3 and Fig. 4).

1. Using the M6x50 screw and s-type nut, secure the hose holder in place (Fig. 5).

Operation

1. Wearing work boots or other appropriate close-toed shoes, firmly step down on the base and push the primary and secondary stakes completely into the ground (Fig. 6). Make sure your steel garden hose holder is secure before use.

⚠ WARNING! Do not install your steel garden hose holder in soft ground or mulch.

1. Connect your water source to the rear inlet (Fig. 7).
2. Connect your hose to the front faucet (Fig. 7).

Service + Support

If your Aqua Joe ^® SJ-SHSBB-WHT steel garden hose holder requires service or maintenance, please call Snow Joe ^® + Sun Joe ^® customer service at 1-866-SNOWJOE (1-866-766-9563) for assistance.

Model + Serial Numbers

When contacting the company or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the steel garden hose holder. Copy these numbers into the space provided below.

SNOW JOE® + SUN JOE® CUSTOMER PROMISE

ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe ^® , Sun Joe ^® , or Aqua Joe ^® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.

OUR WARRANTY:

Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe's authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there's an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!

This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

PRODUCT REGISTRATION:

Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at [e-mail]. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.

WHO CAN SEEK LIMITED WARRANTY COVERAGE:

This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.

WHAT IS NOT COVERED?

This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).

Datos técnicos

LA PROMESSE DE SNOW JOE® + SUN JOE® À SES CLIENTS