Rio 22330 - Kettle Mellerware - Free user manual and instructions

USER MANUAL Rio 22330 Mellerware

complies with INTERNATIONAL IEC60335 SAFETY SPECIFICATIONS 1500W RIO 1500W Cordless kettle Durban Tell: [phone] Fax: [phone] Johannesburg Unit 25 & 26 San Croy Office Park Die Agora Road, Croydon, 1619 Tell: [phone] Fax: [phone] Percy Osborn Road Morningside, Durban, South AfricaWhy register your warranty? We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry about losing your receipt again and enjoy the benefit of your 2 year warranty. Added Benefits In addition to providing you with an online profile of your registered products we will also provide a host of value added benefits:

• Incentives and Competitions for registered users

• New recipes or ideas for your products

• New product developments – be the first to get the latest appliances

• Special offers on promotional items How to Register your Online Warranty? STEP1 DESKTOP/ LAPTOP SMART PHONE/ TABLET FAX STEP2 Pick a registration method:

1. The online warranty system is a safe storage facility for your

2. You will be required to register on the Mellerware website.

You will receive a username and password once registered. This will give you access to your profile.

3. From your profile you will be able to load products that you

have purchased. In order to successfully register your warranty you will need to either scan and upload, or fax through your receipt to us.

4. All instructions on how to load your products are available

inside your profile.

5. Please note that you must check that your receipt has been

uploaded correctly. Creative Housewares cannot be held responsible for faxes or files not received.

6. For assistance with registration pleas

e email: marketing@ chwsa.co.za NB: Your 1 year extended warranty is only valid if your product is registered online within the first year after purchasing your Mellerware product. Failure to register your product on-line within the first year will render the extended warranty as void.

• Fax the following to 021 931 4058

• First Name and Surname

• Contact telephone and fax number.

• Product Model number and Type.

• Traceability Code (found on a label on the product)
• A clear and legible copy of your receipt.

• Scan the QR code above or visit www.mellerware.co.za

• Click on the “Registration” link and login using your user name and password.
• Click on “Register your products and upload receipts” and follow the easy instructions. Scan or take a photo and upload your receipt.

• Open your internet browser and visit www.mellerware.co.za

• Click on the “Registration” link and login using your user name and password.
• Click on “Register your products and upload receipts” and follow the easy instructions.

• Scan and upload your receipt If you haven’t done so already, simply visit www.mellerware.co.za, click on the “Product Registration” link and follow the easy instructions. You will receive a user- name and password once registered. This will give you access to your user profile. Cape Town 20 Tekstiel Street, Parow, Cape Town, 7493, South Africa • P.O. Box 6156 Parow East, 7501, South Africa Tel: [phone] Fax: [phone]Durban Tel: [phone] Fax: [phone]Johannesburg Unit 25 & 26 San Croy Office Park Die Agora Road, Croydon, 1619 Tel:[phone]Fax:[phone] National Service Centre: 086 111 5006e-mail: [e-mail]243 Percy Osborn Road Morningside, Durban, South AfricaDear customer,Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.1. Parts description1.1. Lid (Pull up)1.2. ON/OFF Switch1.3. Handle1.4. Spout (with built in filter)1.5. Body1.6. Power indicator light1.7. Kettle base (with cord storage)2. Safety advice and warnings!Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product that will be in contact with food, as indicated in the cleaning section, before use.2.1. Use or working environment:2.1.1. Keep the working area clean and well lit. Cluttered and dark areas invite accidents.2.1.2. Use the appliance in a well ventilated area.2.1.3. Do not place the appliance on hot surfaces, such as cooking plates, gas burners, ovens or similar items.2.1.4. Keep children and bystanders away when using this appliance.2.1.5. Place the appliance on a horizontal, flat, stable surface suitable for with standing hightemperatures and away from other heat sources and contact with water.2.1.6. Keep the appliance away from flammable material such as textiles, curtains, cardboard orpaper, etc.2.1.7. Do not place flammable material near the appliance.2.1.8. Do not use the appliance in association with a programmer, timer or other device thatautomatically switches it on.2.1.9. Do not use the appliance if the cable or plug is damaged.2.1.10. Ensure that the voltage indicated on the rating label matches the mains power supply voltage before plugging in the appliance.2.1.11. Connect the appliance to the mains power supply with an earth socket with standing a minimum of 10 amperes.2.1.12. The appliance’s plug must fit into the mains power supply socket properly. Do not alter the plug.2.1.13. If using a multi plug check ratings carefully as the current used by several appliances could easily exceed the rating of the multi plug.2.1.14. If any of the appliance casings breaks, immediately disconnect the appliance from the mains power supply to prevent the possibility of an electric shock.2.1.15. Do not use the appliance if it has fallen on the floor or if there are visible signs of damage.2.1.16. Do not force the power cord. Never use the power cord to lift up, carry or unplug the appliance.2.1.17. Do not wrap the power cord around the appliance.2.1.18. Do not clip or crease the power cord.2.1.19. Do not allow the power cord to hang or to come into contact with the hot surfaces of theappliance.2.1.20. Check the state of the power cord. Damaged or tangled cables increase the risk of electric shock.2.1.21. The appliance is not suitable for outdooruse.2.1.22. Power cord should be regularly examined for signs of damage, and if the cord is damaged,the appliance must not be used.2.1.23. Do not touch the plug with wet hands.2.2. Personal safety2.2.1. Caution: Do not leave the appliance unattended during use as there is a risk of an accident.2.2.2. Do not touch the heated parts of the appliance,as it may cause serious burns.2.2.3. This appliance is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of commercial environments, even in farm houses, areas of the kitchen staff in shops, offices and other work environments.2.2.4. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.2.2.5. This appliance is not a toy. Children should be supervised to ensure that they do not playwith the appliance.2.3. Use and care:2.3.1. Fully unroll the appliance’s power cable before each use.2.3.2. Do not use the appliance if the parts or accessories are not properly fitted.2.3.3. Do not use the appliance when empty.2.3.4. Do not turn the appliance over while it is in use or connected to the mains power supply.2.3.5. Unplug the appliance from the mains power supply when not in use and before undertakingany cleaning task.2.3.6. This appliance should be stored out of reach of children.2.3.7. Do not store the appliance if it is still hot.2.3.8. Never leave the appliance unattended when in use and keep out of the reach of children.2.3.9. If, for some reason, the appliance were to catch fire, disconnect the appliance from themains power supply and DO NOT USE WATER TO PUT THE FIRE OUT.2.4. Service:2.4.1. Make sure that the appliance is serviced only by suitably qualified technician, and that onlyoriginal spare parts or accessories are used to replace existing parts/accessories.2.4.2. If the power cord is damaged, then manufacturer or its service agent or a similarlyqualified person must replace it in order to avoid a hazard.2.4.3. Any misuse or failure to follow the instructions for use renders the guarantee and themanufacturer’s liability null and void.3. Instructions for use3.1. Before use:3.1.1. Remove the appliance’s protective film (ifapplicable).3.1.2. Before using the product for the first time,clean the parts that will come into contact with water in the manner described in the cleaning section.3.2. Use and care:3.2.1. Open the lid of the kettle; fill with tap water to the desired level(bearing the MIN and MAXmarks inside the kettle in mind). In hard water areas, using purified or filtered water is recommendedto reduce the amount of scale build up in the kettle. (Note: You may also fill through the spout, but be careful not to overfill).3.2.2. Close the lid until it clips. Place the kettle on the base and plug into the mains.3.2.3. To switch on the kettle, press the On/Off switch to position 1. (CAUTION: Do not place excessivepressure on the switch). When the water has boiled the kettle will automatically switch off.However, you can stop the kettle at any time by pressing the On/Off switch to position 0.3.2.4. Pour slowly and carefully. If you wish to re-boil, please allow a minute for the kettle to cool down.3.2.5. Warning: If the kettle has just boiled it will be full of steam that will escape if the lid is opened.3.2.6. IMPORTANT: Do not open the lid when steam is coming out of the spout. Before pouringor filling always remember to disconnect from the electricity.3.2.7. Note: If the kettle is switched on when empty or with insufficient water, then the kettle will switch off automatically to protect against dry boiling. Wait ±15minutes until the heating element cools down, refill with tap water and use as normal. This protection function is not designed for regular use, as it will shorten the life of the element. If the kettle is overfilled, boiling water may be ejected. The kettle is only to be used with the stand provided (cordless models only). The appliance must not be immersed inliquid during cleaning. If the supply cord is damaged the manufacturer or its service agent or a similarly qualified person must replace it in order to avoid a hazard.4. Cleaning and Maintenance4.1. DESCALING: Always ensure that the kettle is disconnected from the mains before descaling.Scaling or furring is a common problem in hard water areas.4.2. Fill the kettle to MAX position and boil the water. Remove the kettle from the power socketand the base unit and place it in an empty sink or bowl.4.3. Add 50 grams of Citric Acid (available from chemists) or other descaling products (available at supermarkets) to the water or as directed.4.4. Leave it to stand for approximately 5 minutes or until the effervescence subsides, and thenempty the water. Rinse thoroughly, and wipe.5. Anomalies and repair5.1. Take the appliance to an authorized support center if product is damaged or other problemsarise.5.2. If the connection to the mains has been damaged, it must be replaced and you should proceed as you would in the case of damage.6. Additional warnings for kettles6.1. The kettle and base (where applicable) must not be operated with any other models of kettle.6.2. The kettle is fitted with a dry-operation cut out that switches off the kettle if it has boiled dry.If this happens allow the kettle to cool down for approximately 15 minutes, then fill the kettle withcold water. This will reset the cutout so that the kettle can be used again.6.3. Do not overfill. Check the water level gauge when filling.6.4. Ensure the lid is closed properly before closed, to prevent water splashing out when boiling.Do not open the lid when boiling.6.5. After the kettle has boiled it may need a minute to cool down before restarting.6.6. Take care when pouring. Pour slowly and do not over-tilt.6.7. Make sure the kettle is always used on a flat surface.6.8. Water will remain hot for considerable time after boiling and will present a scalding hazard.Take care and keep away from children.6.9. The outside surface of the kettle will become hot during use. To avoid injuries only hold the handle.6.10. Take care to avoid contact with the steam coming from the lid or7. Recycling7.1. These electrical products, cables, batteries, packaging, and the manual, should not be mixedwith general household waste. For proper recycling, please take these products to your nearestCreative Housewares office where they will be accepted for recycling free of charge.Alternatively, please contact your local authority or household waste disposal service for further detailsof your nearest designated collection point. Correct product disposal saves resources and preventsnegative effects on human health and the environment.

7Problem Reason Action Precaution The kettle is leaking It can be condensation This is normal if it is boiled several times in a row. This kettle is for domestic use only. The kettle is very full Pour the water to its maxi-mum level If the overloaded water can be expelled from the kettle, a danger can occur. The switch is sticking. Make sure the switch is clean. Keep the appliance away from cooking splashes. The kettle does not work Power outlet is switched off Turn on the house plug Make sure the water covers the element before operating. Home shot is not working. Check the plug with another device. The device must have a similar power to avoid over-loads. The kettle is not sealed in the base correctly Place the kettle on the base correctly. The useful life of the kettle will be reduced if it is not correctly inserted in the base. The boiler is discon- nected from the electri- cal network. Overloaded circuit. Unplug all devices connected to the same circuit. Note that there may be up to 5 current leads in a circuit. The kettle takes too long to boil The element has lime depos-its. Descaling element us- ing a patented solution or citric acid. If it is not successful, then a new element may be required. Boilers with scale will have a reduced life. Clean the bal-ance regularly. The kettle operates intermit-tently The element has lime depos-its. Descaling element us- ing a patented solution or citric acid. If it is not successful, then a new element may be required. Boilers with scale will have a reduced life. Clean the bal-ance regularly. The kettle rusts on the out-side The steam tank has rusted and turned orange. Clean your kettle after each use to keep it dry. Keeping any device clean at all times will prolong the life of the product. Thank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. With every Mellerware product purchased you get a 2 year warranty as detailed in the terms and conditions below. First Year – 1 Year Retail Warranty: Should defects due to faulty parts or workmanship devel- op, under normal use, within 12 months from the original purchase date, please return the product to the store from where it was purchased for repair free of charge. However, for the custormer’s convenience we will replace products where the purchase price is equal to or less than R750 incl. VAT Second Year – 1 Year Extended Warranty Mellerware takes pride in their product quality and there- fore offer an extended 12 month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the 12 month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Mellerware for repair. Mellerware will repair the product free of charge and return it to you directly. Mellerware will replace a product with a similar product in the same or better condition, if the repair can- not be conducted for whatever reason. NB: The 1 Year Extended Warranty is only valid for cus- tomers who have registered their warranty online at www. mellerware.co.za within the first year after making their purchase. See overleaf for details and instructions. Before returning your product, check the following:

• Your household mains supply socket is in good condi- tion, working and switched on.

• The mains supply circuit is not overloaded (White trip switch on your DB board is off).

• You have read the trouble shooting guide in your Instructions for Use.

• All accessories and parts are present

The following conditions apply:

1. Please ensure you retain your original receipt as this

must be presented when making a claim under the terms of the warranty. It is impossible to determine the warranty period without your original proof of pur- chase, so please keep this in a safe place. (NB. Your warranty can be scanned onto the Mellerw are web site for safe storage – see reverse side for details.)

2. If a refund or exchange is required the product must

be complete with all accessories, parts and packag- ing. Missing parts will render the warranty void.

3. Upon receipt of your appliance, check it for any

transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if dam- aged. The warranty is void if products are damaged after use, so please do not use the damaged product.

4. Your product is designed for normal domestic

household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your warranty void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product. (e.g. not removing lime scale; water deposits; insect infesta- tion, and/or burnt products)

5. Any abuse, negligent, improper or accidental use

or care will render the warranty void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.

6. Any attempted repair, or replacement of unauthor-

ised parts will render the warranty void, so please contact an authorised service centre or service agent for any service or repair requirements.

7. NB: The warranty on replaced products will be from

the original date of purchase and not from when the date replacement was made.

8. All repairs carry a 3 month warranty even if this falls

outside of the 2 year warranty period.

9. Mellerware will attempt to conduct repairs within

reasonable time in line with industry standards but cannot be held responsible or liable for any circum- stances not under our control.

10. Terms and Conditions are subject to change without