Classic C1 Pure Suction - Vacuum without a bag MIELE - Free user manual and instructions
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USER MANUAL Classic C1 Pure Suction MIELE
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Illustration of a vacuum cleaner sweeping grass with a tiled floor below (no text or symbols)en Operating Instructions Canister Vacuum Cleaner
Only Miele FilterBags, filters and accessories with the "Original Miele" logo can be used with this vacuum. Only then can the suction power of the vacuum cleaner reach its optimum potential creating the best possible cleaning results. USE OF NON-MIELE COMPONENTS MAY VOID THE WARRANTY.
The use of FilterBags made of paper or a similar material, or FilterBags with a cardboard retaining plate can lead to serious damage to the vacuum cleaner and may void the warranty, just as with the use of FilterBags without the "Original Miele" logo.
The "Original Miele" Logo will appear on the packaging or directly on the FilterBag.

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ORIGINAL MielePurchasing new FilterBags and filters
Original Miele FilterBags and filters can be purchased from an authorized Miele vacuum dealer or by visiting the Miele store at www.mieleusa.com/www.miele.ca.
IMPORTANT SAFETY INSTRUCTIONS 4
Appliance description 10
Caring for the environment 12
References to illustrations.... 13
Connection.... 13
Using the accessories supplied 14
Use 15
Setting down and storing the vacuum cleaner.... 16
Maintenance 16
Purchasing FilterBags and filters.... 17
FilterBag change indicator 17
Replacing the FilterBag 18
Replacing the motor protection filter 18
Replacing the AirClean Exhaust Filter 18
Replacing the Active AirClean 30/HEPA AirClean 30 Exhaust Filter 19
Replacing one type of exhaust filter with another.... 19
When changing the filter please note.... 19
Replacing the thread catchers 20
Cleaning and care 20
Frequently Asked Questions 21
Customer Service 22
Contact in case of fault 22
Warranty 22
Optional accessories 22
LIMITED WARRANTY - VACUUM CLEANERS USA.... 24
en - IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
This vacuum cleaner complies with all current local and national safety requirements. Improper use can lead to personal injury and damage to property.
Please read the operating instructions before using the vacuum cleaner for the first time. They contain important information on the safety, use, and maintenance of the vacuum cleaner. This prevents both personal injury and damage to the appliance.
Miele expressly and strongly advises that you read and follow the instructions in the “Connection” chapter as well as the IMPORTANT SAFETY INSTRUCTIONS.
Miele cannot be held liable for injury or damage caused by non-compliance with these instructions.
Keep these operating instructions in a safe place and pass them on to any future user.
Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work, cleaning, and troubleshooting. Remove the plug from the electrical socket.
en - IMPORTANT SAFETY INSTRUCTIONS
Correct use
This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments. This vacuum cleaner is not suitable for use on construction sites.
This vacuum cleaner can be used for all normal cleaning of carpets, rugs and hard flooring.
This vacuum cleaner is not intended for outdoor use.
This vacuum cleaner is intended for use at altitudes of up to 13000 ft (4000 m) above sea level.
The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not vacuum people or animals. Any other types of use, modifications, or alterations are not permitted.
▶ Persons which lack physical, sensory or mental abilities or experience with the machine should not use it without supervision or instruction by a responsible person.
Safety with children
▶ Danger of suffocation! Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children.
Do not allow the vacuum cleaner to be used as a toy. Close attention is necessary when used near children.
en - IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of fire, electric shock or injury:
▶ Check the voltage rating of the vacuum cleaner before connecting the power cord to an electrical outlet. Your power source should correspond with the voltage rating plate located on the underside of the vacuum. Use only household AC outlets. Never use DC power sources. If you are not sure of your home’s voltage supply, consult a qualified electrician. Connecting the vacuum cleaner to a higher voltage than indicated in these instructions may result in damage to the vacuum cleaner or injury.
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other.) This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not alter the plug in any way.
Technical safety
Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance.
▶ Compare the connection data on the data plate of the vacuum cleaner (voltage and frequency) with that of the electricity supply. This data must match exactly. Without modifications, the vacuum cleaner is suited for 50 Hz or 60 Hz.
The electrical outlet must be rated at 15 Amps.
en - IMPORTANT SAFETY INSTRUCTIONS
▶ Reliable and safe operation of this vacuum cleaner can only be assured if it has been connected to the electricity supply.
▶ Repairs should only be performed by an authorized service agent in accordance with national and local safety regulations. Unauthorized repairs could cause injury or machine damage. Otherwise the warranty may be void.
Do not pull or carry the vacuum cleaner by the power cord, and be careful not to damage the cord when withdrawing the plug from the socket. Keep the cord away from sharp edges and do not let it get pinched, for example, under a door. Avoid running the vacuum cleaner over the cord. This could damage the cord, plug or socket. The appliance must not be used if any of these have suffered damage.
Do not use the vacuum cleaner if the power cord is damaged. If the power cord is damaged it must be replaced together with the cord reel. For safety reasons this must only be done by Miele Service or a Miele authorized service technician.
Do not let the vacuum cleaner get wet. Clean only with a dry cloth or slightly damp cloth when disconnected from the electrical supply.
▶ Repairs should only be carried out by a Miele-authorized service technician. Repairs and other work by unqualified persons can cause considerable danger to users.
en - IMPORTANT SAFETY INSTRUCTIONS
▶ Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components should only be replaced with genuine Miele parts.
The packaging material protects the vacuum cleaner from transport damage. We recommend you keep the packaging for transport purposes.
Proper use
To avoid the risk of damage, do not use the vacuum cleaner without the FilterBag, dust compartment filter and exhaust filter in place.
The dust compartment cover will not close without a FilterBag inserted. Do not force it.
Do not vacuum up anything which has been burning or smoking, e.g., cigarettes, ashes or hot ash, whether glowing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.
Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.
Do not vacuum up any flammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.
en - IMPORTANT SAFETY INSTRUCTIONS
Do not vacuum at head height and do not let the suction get anywhere near a person's head.
Accessories
▶ To avoid the risk of injury when vacuuming with a Miele turbobrush, do not touch the rotating roller brush.
It is not advisable to vacuum directly with the handle, i.e., without an accessory attached, as the rim could get damaged and you could hurt yourself on sharp edges.
Only use FilterBags, filters, and accessories bearing the “ORIGINAL Miele” logo on the packaging. The manufacturer cannot otherwise guarantee the safety of the product.
California Proposition 65
THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF CALIFORNIA FOR CALIFORNIA RESIDENTS ONLY:

WARNING:
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
SAVE THESE INSTRUCTIONS
en - Appliance description

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Exploded view diagram of a vacuum cleaner with numbered parts for identification① XXL handle*
② Handle*
③ Air inlet valve
④ Release buttons*
⑤ Connection piece for storage*
⑥ Telescopic suction wand*
⑦ Connector
⑧ EasyLock suction wand*
⑨ Telescopic suction wand release mechanism*
⑩ Dust compartment lid release button
⑪ Suction power selector
⑫ Floorhead*
⑬ Carrying handle
⑭ Original Miele FilterBag
⑮ Motor protection filter
⑯ AirClean Exhaust Filter*
⑰ On/off ① foot switch
⑱ Park system for pauses during vacuuming
⑲ Power cord
⑳ Foot switch for automatic cord rewind
②1 FilterBag change indicator
②2 Accessories holder with three accessories
②3 Suction hose
Underneath – suction wand holder (not illustrated)
* These special features depend on the model and may vary or may not be available on your vacuum cleaner.
Disposing of sales packaging
The packaging material protects the vacuum cleaner from transport damage. The packaging materials used are selected from materials which are environmentally friendly for disposal and can therefore be recycled.
Recycling the packaging material reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites. Make sure the packaging is disposed of in the proper manner for your area.
Disposing of the FilterBags and filters
Filterbags and filters are made from environmentally friendly materials, and can be disposed of with the normal household waste, as long as they have been used exclusively for general household dust.
Disposing of your old appli- ance
Before disposing of your old appliance remove the FilterBag and filters and dispose of them with your household waste.
Electronic and electrical appliances contain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety. These could be hazardous to your health and to the environment if disposed of with general waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with general waste.
Instead, please make use of officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances. By law, you are solely responsible for deleting any personal data from the appliance prior to disposal. Please ensure that your old appliance poses no risk to children while being stored for disposal.
References to illustrations
The illustrations referred to in the text are shown on the fold-out pages at the end of these Operating Instructions.
Connection
Attaching the suction hose (Fig. 01)
① Insert one connector into the suction socket on the vacuum cleaner until it clicks into position.
② If you want to separate the pieces again, press the release buttons at the side of the connector and pull the connector out of the suction socket.
Connecting the suction hose to the handle (Fig. 02)
■ Insert the connector at the other end of the suction hose into the handle until it clicks into position.
Your vacuum cleaner is fitted with one of the following suction wands, depending on model.
- EasyLock suction wand
- Comfort telescopic suction wand
Assembling the EasyLock suction wand (Fig. 03)
■ Hold the suction wand by the connection piece and push it into the second suction wand, turning it clockwise or counterclockwise until it clicks into position.
■ Slide the connection piece upwards until it clicks into position.
Connecting the handle to the suction wand (Fig. 04)
① Insert the handle into the suction wand until it clicks into position. To do this, line up the guides on the two pieces.
② To release the handle from the suction wand, press the release button and pull the handle out of the wand, twisting it slightly as you do so.
Adjusting the telescopic suction wand (Fig. 05)
One part of the telescopic suction wand is packed inside the other, and it can be adjusted to suit your height for comfortable vacuuming.
■ Grasp the release mechanism and adjust the telescopic suction wand to the required length.
Connecting the suction wand to the floorhead (Fig. 06)
① Push the suction wand into the floorhead and turn it clockwise or counterclockwise until it clicks into position.
② To separate the suction wand from the floorhead, press the release button and pull the suction wand away from the floorhead, twisting it slightly as you do so.
Adjusting the floorhead (Fig. 06)
(only for models with an adjustable floorhead included in the standard version)
This vacuum cleaner can be used for daily cleaning of carpets, rugs, and robust hard flooring.
Miele offers a range of other floorheads, brushes, and accessories for other types of flooring and special applications (see "Optional accessories").
Please observe the flooring manufacturer's cleaning and care instructions.
③ Clean even hard floors which are not susceptible to scratching, as well as flooring with gaps or deep crevices in it, with the brush protruding:
■ Press the foot switch 📄.
Vacuum carpets and rugs with the brush retracted:
■ Press the foot switch ◇.
Activating the TimeStrip® exhaust filter change indicator on the exhaust filter
Depending on the model, your vacuum cleaner will be equipped as standard with one of the following exhaust filters (Fig. 07):
a AirClean
b Active AirClean 30 (black)
c HEPA AirClean 30 (white)
If your vacuum cleaner is equipped with exhaust filter b or c, you need to activate the TimeStrip® exhaust filter change indicator.
■ Pull the release button for the dust compartment lid upwards and open the lid as far as it will go (Fig. 08).
■ Remove the indicator strip (Fig. 09).
■ Press the TimeStrip® exhaust filter change indicator (Fig. 10).
After approx. 10–15 seconds a thin red line will appear in the left-hand side of the display (Fig. 11).
■ Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the FilterBag when doing so.
The TimeStrip® exhaust filter change indicator shows the remaining functional life of the exhaust filter. After approx. 50 operating hours the display will be completely filled with red (Fig. 12). 50 operating hours equates to approximately one year of use.
Using the accessories supplied (Figs. 13 + 14)
① Dusting brush
② Upholstery nozzle
③ Crevice nozzle
④ Accessory holder for the three accessories supplied
Symbols on the holder show where to attach the different accessories.
■ Attach the accessories holder to the hose connector socket at the top or bottom of the suction hose. Make sure it clicks into position.
Adjustable floorhead (Fig. 15)
The adjustable floorhead can also be used for vacuuming the stairs.
⚠️ Risk of injury caused by falling vacuum cleaner.
You may be injured if the vacuum cleaner should fall from the stairs.
When vacuuming stairs, it is best to start at the bottom of the stairs and move up.
Parquet floorbrush (SBB Parquet-3)
(included as standard depending on model)
This brush has natural bristles and is designed for use on smooth floors that are susceptible to scratching.
Use
Power cord
⚠️ Unwind the cord completely to aid the vacuum in dissipating heat. Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated surfaces. Do not unplug by pulling the cord. To unplug grasp the plug, not the cord. This appliance is equipped with a power cord reel. Hold the plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.
Unwinding the power cord (Fig. 16)
① Pull the power cord out to the required length.
⚠️ Risk of damage due to overheating.
The power cord may overheat after a long period of use.
If vacuuming for longer than 30 minutes, the power cord must be pulled out all the way.
Rewinding the cord
■ Remove the plug from the socket.
② Press the rewind foot control. The cord will rewind automatically.
Switching on and off (Fig. 17)
■ Press the On/Off foot switch ①.
Regulating the suction power (Fig. 18)
The suction power can be regulated to suit the type of flooring being cleaned. Reducing the suction power reduces the amount of effort required to maneuver the floorhead.
The vacuum cleaner has symbols on the controls which indicate the type of use the settings are suitable for.
Curtains, fabrics
Upholstery, cushions
Deep-pile carpets, rugs, and runners
»? Energy-saving normal vacuuming with low noise
Low-pile carpet and rugs
Hard flooring and heavily soiled carpets and rugs
■ Turn the suction power selector manually to the suction power setting you require.
Opening the air inlet valve (Fig. 19)
It is easy to reduce the suction power for a short time, e.g., to prevent rugs or other objects being sucked into the vacuum cleaner.
■ Open the air inlet valve on the handle far enough to reduce the suction power.
The floorhead will be easier to maneuver.
Setting down and storing the vacuum cleaner
Park system for pauses during vacuuming (Fig. 20)
The park system allows you to conveniently park the suction wand and floorhead during pauses.
■ Slot the floorhead into the parking attachment on the vacuum cleaner.
If your vacuum cleaner is on a sloping surface, e.g., a ramp:
- Retract the telescopic suction wand fully.
- Do not use the park system if your vacuum cleaner has an EasyLock suction wand.
Park system for storage (Figs. 21 + 22)

Risk of electric shock from volt-
The supply voltage is applied to the appliance even if it is switched off.
After use, unplug the appliance from the electrical socket.
■ Stand the vacuum cleaner upright.
If your vacuum cleaner has a tele- scopic suction wand, retract the parts fully so that it takes up less room for storage.
■ Slot the floorhead downwards into the parking attachment.
If your vacuum cleaner has an Easy-Lock suction wand, you can detach this so that the vacuum cleaner requires less storage space.
■ Press the release button on the lower suction wand section and pull the top section out.
■ Push the connection piece attached to the upper suction wand section into the lower section.
Maintenance

Risk of electric shock from volt-
The supply voltage is applied to the appliance even if it is switched off.
Before carrying out any maintenance work, unplug the appliance from the electrical socket.
The Miele Filtration System consists of 3 accessories:
- original Miele FilterBag (type GN)
- motor protection filter
- original Miele Exhaust Filter
These accessories will need to be replaced from time to time to ensure that your vacuum cleaner performs efficiently.
It is recommended to use only genuine Miele accessories bearing the “ORIGINAL Miele” logo on the packaging. Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results.
FilterBags with the "ORIGINAL Miele" logo on the packaging are not made from paper or paper-based materials and nor do they have a cardboard collar. This is why Miele FilterBags are particularly long-lasting and reliable.
Please note that faults and damage caused by use of accessories which do not bear the "ORIGINAL Miele" logo on the packaging are not covered by the vacuum cleaner warranty.
Purchasing FilterBags and filters
Original Miele FilterBags and Filters are available from the Miele web store, Miele Customer Service, and your Miele dealer.
Original Miele FilterBags and Filters are identified by the "ORIGINAL Miele" logo on the packaging.

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ORIGINAL MieleEvery packet of original Miele FilterBags contains 4 bags, one AirClean Exhaust Filter, and one motor protection filter. Original Miele multipacks contain 16 FilterBags, 4 AirClean Exhaust Filters, and 4 motor protection filters.
Original Miele Exhaust Filters can also be purchased separately from Miele Customer Service or your Miele dealer. Please quote the model number of your vacuum cleaner when ordering to make sure you get the correct filter. You can also order these exhaust filters via the Miele web store.
FilterBag change indicator (Fig. 23)
Change the FilterBag when the color marker in the FilterBag change indicator turns red.
Blocked pores reduce the efficiency of the vacuum cleaner. Dispose of the FilterBag when it is full. Do not attempt to re-use the FilterBag.
Checking the FilterBag change indicator
■ Attach the adjustable floorhead or the floorbrush to the vacuum cleaner (included as standard depending on model).
■ Switch the vacuum cleaner on and select the highest power setting.
■ Lift the adjustable floorhead/floor-brush off the floor a little.
How the FilterBag change indicator works
The FilterBag change indicator is designed for normal household dust. This generally contains a mixture of dust, hair, threads, carpet fluff, grit, etc.
However, if the vacuum cleaner has been used to vacuum up fine dust, such as drilling dust, sand, plaster dust, or flour, the pores of the FilterBag will become blocked very quickly.
The indicator will indicate that the bag is “full” even when it is not. The FilterBag must be replaced if this is the case.
If, on the other hand, you vacuum up a significant amount of hair, carpet lint, etc., the FilterBag will be full to bursting before the indicator reacts.
Replacing the FilterBag (Fig. 24)
■ Press both release buttons at the side of the hose connector, and lift the hose from the socket (Fig. 01).
■ Pull the release button for the dust compartment lid upwards and open the lid as far as it will go.
The FilterBag has a flap which closes automatically when the dust compartment lid is raised to prevent any dust escaping.
① Pull the FilterBag out by the grip on the collar.
② Insert the new FilterBag into the holder as far as it will go. Leave the FilterBag folded up when you take it out of the box.
■ Close the dust compartment lid securely, making sure it clicks into position. Take care not to trap the FilterBag when doing so.
An empty operation lock prevents the dust compartment lid from closing without a FilterBag in place. Do not force it.
■ Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position.
Replacing the motor protection filter (Fig. 25)
Replace the motor protection filter whenever you start a new packet of FilterBags.
Every packet of original Miele FilterBags contains a motor protection filter. Multi-packs contain 4 motor protection filters.
■ Open the dust compartment lid.
■ Pull the FilterBag out by the grip on the collar.
■ Unclip the filter frame and replace the motor protection filter.
■ Close the filter frame.
■ Insert the FilterBag into the holder as far as it will go.
■ Close the dust compartment lid.
Replacing the AirClean Exhaust Filter (Fig. 26)
Do not use more than one exhaust filter at a time.
Replace this exhaust filter every time you start a new packet of Miele FilterBags. Every packet of original Miele
FilterBags contains one AirClean Exhaust Filter. Multipacks contain 4 AirClean Exhaust Filters.
■ Open the dust compartment lid.
① Release the filter grille and raise it upwards. Grasp the used AirClean Exhaust Filter by the clean, unsoiled section (see arrow) and take it out.
② Replace it with a new AirClean Exhaust Filter.
If you wish to install an Active AirClean 30 or HEPA AirClean 30 Exhaust Filter, see “Replacing one type of exhaust filter with another”.
■ Close the filter grille.
■ Close the dust compartment lid.
Replacing the Active AirClean 30/HEPA AirClean 30 Exhaust Filter (Fig. 27)
Do not use more than one exhaust filter at a time.
Replace these exhaust filters if the TimeStrip® exhaust filter change indicator is completely red (Fig. 12). The display will be completely filled with red after approximately 50 operating hours; this corresponds to approximately one year of average use. You can continue vacuuming in this case. However, the suction power will be reduced as will the effectiveness of the filter.
■ Open the dust compartment lid.
① Lift the exhaust filter and remove it.
② Insert a new exhaust filter, making sure it goes in properly, then push it down into position.
■ Press the TimeStrip® exhaust filter change indicator.
After approx. 10–15 seconds a thin red line will appear in the left-hand side of the display.
If you wish to install an AirClean Exhaust Filter, see “Replacing one type of exhaust filter with another”.
■ Close the dust compartment lid.
Replacing one type of exhaust filter with another
Depending on the model, your vacuum cleaner will be equipped as standard with one of the following exhaust filters:
a AirClean
b Active AirClean 30 (black)
c HEPA AirClean 30 (white)
Do not use more than one exhaust filter at a time.
When changing the filter please note
- If you wish to replace exhaust filter a with filter b or c, you must completely remove the filter grille before you install the new exhaust filter.
You must also activate the TimeStrip® exhaust filter change indicator.
- If you wish to replace exhaust filter b or c with exhaust filter a, it is essential that you also install the filter grille* (Fig. 26).
* Filter grille – see “Optional accessories”
Replacing the thread catchers (Figs. 28 + 29)
(only possible for models with an adjustable floorhead included as standard)
The thread catchers on the suction inlet to the floorhead can be replaced. Replace the thread catchers if the pile has worn down.
■ Lift the thread catchers from the slots. To do so use a suitable tool, e.g., a flat-head screwdriver.
■ Install new thread catchers.
Replacement parts are available from your Miele dealer or through Miele Service.
Cleaning and care

Risk of electric shock from volt-
The supply voltage is applied to the appliance even if it is switched off.
Before cleaning, unplug the appliance from the electrical socket.
Vacuum cleaner and accessories

Risk of electric shock from volt-
If moisture gets into the vacuum cleaner, there is a risk of electric shock.
Do not let the vacuum cleaner get wet.
The vacuum cleaner and all plastic accessories can be cleaned with a commercially available cleaner suitable for plastic.

Damage due to unsuitable clean- ents.
All surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolor the external surfaces.
Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners, or oil-based conditioning agents.
Dust compartment
The dust compartment can, if necessary, be cleaned using a dry duster, brush or, if available, a second vacuum cleaner to vacuum the dust out.
Frequently Asked Questions
With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.

Risk of electric shock from voltage.
The supply voltage is applied to the appliance even if it is switched off. Before dealing with any problems, unplug the appliance from the electrical socket.
| Problem Possible cause | and solution |
| The vacuum cleaner turns off automatically. | A temperature limiter switches the vacuum cleaner off automatically if it gets too hot.This can occur if, for instance, large objects block the suction wand or when the FilterBag is full or contains particles of fine dust. A heavily soiled motor protection filter or exhaust filter can also be the cause of overheating.■ Switch the vacuum cleaner off immediately using the On/Off foot switch ➀. Unplug from the electrical socket.After removing the cause of the fault, wait for approximately 20–30 minutes to allow the vacuum cleaner to cool down. It can then be turned on again. |
Customer Service
Contact in case of fault
In the event of a fault which you cannot remedy yourself, please contact your Miele dealer or Miele Service.
Contact information for Miele Service can be found at the end of this document.
Warranty
For more information about warranty conditions, please contact Miele Service.
Optional accessories
Please observe the flooring manufacturer's cleaning and care instructions.
These and many other products can be ordered from the Miele web store, Miele Customer Service, or from your Miele dealer.
Certain models are supplied as standard with one or more of the following accessories.
Floor tools / Brushes
TurboTeQ Turbobrush (STB 305-3)
This brush is ideal for cleaning short-pile carpet.
Floor brush Hardfloor (SBB 235-3)
This brush is designed for use on hard flooring such as tiled or stone floors.
Parquet Twister floorbrush with swiveling head (SBB 300-3)
With natural bristle for vacuuming smooth hard floors and small gaps.
Floorbrush Parquet Twister XL with swiveling head (SBB 400-3)
With natural bristles for quickly vacuuming smooth hard floors and small gaps.
Other accessories
Handheld Turbobrush Mini (STB 101)
For vacuuming upholstery, mattresses or car seats, etc.
Universal brush (SUB 20)
For dusting books, shelves, etc.
Radiator brush (SHB 30)
For dusting radiators, narrow shelves and crevices.
Mattress tool (SMD 10)
For vacuuming upholstery, mattresses, cushions, curtains, covers, etc.
Crevice nozzle, 12" (300 mm) (SFD 10)
Extra long crevice nozzle for cleaning in folds, crevices and corners.
Crevice nozzle, 22" (560 mm) (SFD 20)
Flexible crevice nozzle for vacuuming hard to reach places.
XL upholstery nozzle (SPD 20)
Wide upholstery nozzle for cleaning upholstery, mattresses, and cushions.
Comfort handle with lighting (SGC 20)
Lights up the area being vacuumed.
Filters
Active AirClean 30 exhaust filter (SF-AA 30)
For a significant reduction of unpleasant odors. Ideal for households with pets or smokers.
HEPA AirClean 30 exhaust filter (SF-HA 30)
Effectively filters fine dust and allergens. Ideal for people allergic to house dust.
Filter grille
The filter grille is required if you wish to use an AirClean Exhaust Filter instead of an Active AirClean 30 or HEPA AirClean 30 Exhaust Filter.
What This Warranty Covers and For What Period The Coverage Extends
Miele, Inc. (hereinafter "Miele") warrants to the original purchaser of this product, living in the United States of America, who purchased their vacuum from a Miele Authorized Dealer:
a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.
b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the consumer (both parts and labor) by an authorized Miele service agent.
c. The warranty period for vacuum cleaners, with the exception of "HomeCare" sub-models, is as follows:
| Vacuum Series Term | |
| Classic Series Canister Vacuums 1 year | |
| Swing Series H1 Vacuums 1 year | |
| Compact Series Canister Vacuums 2 years | |
| Scout Robotic Vacuums 2 years | |
| Triflex HX1 Series Cordless Vacuums 2 years | |
| Complete Series Canister Vacuums 3 years | |
| Dynamic Series Upright Vacuums 3 years | |
| Blizzard Bagless Series Canister Vacuums 3 years | |
d. The warranty period for all “HomeCare” sub-model types is 5 (five) full years from the date of purchase, while the Triflex HX1 HomeCare is 3 (three) full years from the date of purchase.
e. This warranty only applies while the product remains within the United States, and is null and void in any other US territories, possessions, or foreign countries.
Commercial Use
Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes will be warranted for a period of six (6) months from the date of purchase. There is no warranty for the Scout RX1 or Scout RX2 used for commercial purposes. Thereafter this Limited Warranty shall be null and void.
What is not covered by this Warranty
This warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the product or any of its parts or accessories which have been performed by service centers or repairmen not authorized by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or maintenance of the product, its parts or accessories, or damages caused by the use or installation of non-genuine Miele parts Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be considered a defect in materials or workmanship.
Exclusion of Other Warranties
Except for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of the limited warranty provided herein.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Limitation of Liability for Special, Incidental or Consequential Damages
Miele will assume no liability, or other obligation with respect to any personal injury or property damage resulting from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from, or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk.
Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental, consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other legal theory.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
Special State Laws
This Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.
Service
For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit the “Find a Miele Partner Near You” section at Mieleusa.com.
Effective Date: July 20, 2020
©2020 Miele, Inc.
Limited Warranty - Vacuums Canada 49
Garantie restreinte – Aspirateurs Canada 51
fr - CONSIGNES DE SÉCURITÉ IMPORTANTES
LISEZ ATTENTIVEMENT TOUTES LES INSTRUCTIONS AVANT D'UTILISER L'APPAREIL
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Exploded view diagram of a vacuum cleaner with numbered parts for identificationThe following warranty conditions are valid in Canada only.
Miele Limited, (hereinafter "Miele") warrants to the original purchaser that this product, including all of it's Miele authorized parts and accessories, is free of defects in material and workmanship.
1. Duration of Warranty
This warranty is valid during the following time periods:
a) Domestic appliances in normal, non-commercial, household use:
– One (1) year. Parts and labour.
- RemoteVision® Modules: Please refer to Miele's "Limited Warranty - RemoteVision® Module - Canada".
– Additional 5 and 10 Year Limited Warranty on Sealed Refrigeration Systems: The Warranty for the Sealed Refrigeration System includes all original compressors, condensers, evaporators, driers, the original refrigerant and the original connecting tubing.
- Five (5) Year Warranty - If a claim regarding a defect in material or workmanship relating to the Sealed Refrigeration Systems used in Miele Refrigerators, Wine Coolers, and Freezers is received by Miele within five (5) years from the date of purchase, then any warranted failures of the Sealed Refrigeration System shall be repaired at no cost to you (including parts & labour).
- Ten (10) Year Warranty - If a claim of such a defect is received at any time during the period starting from the sixth (6th) year and ending on the last day of the tenth (10th) year after the date of purchase, this Warranty shall cover the replacement or repair of all parts of the Sealed Refrigeration System covered by the Warranty that is found to be defective in material or workmanship but shall not include labour. Upon request, such labour shall be provided by Miele and at the customary charge to the Miele Customer.
b) Domestic appliances in commercial use:
– Six (6) months, for parts and labour.
c) Vacuums in normal, non-commercial, household use:
– One (1) year, upright, cordless stick and canister vacuums. Parts and labour.
- Two (2) years, motor for S170 - S189 upright units. Parts and labour.
- Two (2) years, Varta battery on cordless stick vacuums. Parts and labour.
- Seven (7) years, Vortex ^TM motor for canister, cordless stick and upright units, except S170 - S189 upright units for which the motor warranty is two (2) years. Parts and labour.
d) Vacuums in commercial use:
– Six (6) months, for products used commercially. Parts and labour.
– One (1) year for motor for canister and upright models. Parts and labour.
e) Commercial appliances.
– One (1) year, parts and labour within Miele Direct Service Area (MDSA).
– One (1) year, parts only outside Miele Direct Service Area (MDSA).
Contact Miele Professional to determine if you are within a MDSA.
2. Commencement Date
Warranty coverage begins on the date of purchase. If a product under warranty is replaced by Miele, the original warranty period is not extended but continues from the date of original purchase.
3. Warranty Preconditions
3.1 Miele assumes warranty responsibility subject to the following preconditions having been fulfilled:
a) You are the original purchaser and did not obtain the product through resale;
b) The product was purchased from Miele or an authorized Miele dealer in Canada;
c) If applicable, the product was installed by a person designated by Miele as qualified to do so and in accordance with applicable installation instructions; and
d) The product is located in Canada.
3.2 Warranty claims will only be honoured provided that any failure to conform to this warranty is reported in writing and the product is returned together with proof of purchase date to Miele or to a Miele authorized dealer, as applicable, within the time period stated in Section 1 above.
4. Extent of Warranty
In the event of defect in material or workmanship occurring within the time period stated in I. above, Miele will repair, or at its option replace, within a reasonable period of time, the product or any Miele authorized part or accessory discovered to be defective in workmanship or materials. Defective products and parts become the property of Miele upon replacement.
5. Exclusions
Warranty coverage excludes any product, including its parts and accessories, that:
a) was not installed according to Miele's installation instruction;
b) was damaged by negligence, accident, abuse, misuse, improper or abnormal usage, maintenance or transportation;
c) contains non-authentic Miele accessories or replacement parts, including filters, dust bags and other non-Miele products; and
d) was repaired, serviced, altered or modified by someone other than a Miele authorized service centre or technician.
6. Ordinary Wear and Tear
Ordinary wear and tear shall not be considered a defect in workmanship or materials.
7. Limitation of Liability
7.1 Unless you purchase extended warranty coverage from Miele prior to the expiry of this warranty, this warranty is the sole warranty offered by Miele to you. Miele disclaims any and all other warranties to the fullest extent permitted by law, whether express or implied, including any warranty of merchantability or fitness for a particular except as provided herein.
7.2 Your sole remedies under this warranty are those described herein. Unless otherwise stated, Miele's liability for actual damage from any cause whatsoever is limited to the amount paid by you for the product. Miele disclaims any and all liability and consequential or other damage whether based on breach of contract, tort (including negligence), product liability or any other legal theory. In no event will either party be responsible for any lost profits or savings, incidental damage or other economic damages.
8. Special Provincial laws
This warranty gives the purchaser specific legal rights. The purchaser may also have other rights which may vary from Province to Province in Canada. Some provinces do not allow limitation or exclusion of implied warranties, therefore, certain limitations and exclusions may not apply.
9. Customer Care
9.1 For service under this warranty or for further information please contact Miele at:
Miele Limited Toll free: 1-800-565-6435
161 Four Valley Drive E-mail: customercare@miele.ca
Vaughan, Ontario
Canada L4K 4V8
9.2 Service may require that the appliance be removed and taken, by authorized Miele personnel, to an authorized Miele Service Centre. If service is requested by you in a remote geographical area, as determined by Miele in its sole discretion from time to time, you will, at Miele's option, be responsible for either:
a) the travel expenses incurred by Miele to attend your premises; or
b) the cost of removal and shipment of the appliance from your premises to the nearest authorized Miele Service Centre.
Miele Limited
Headquarter and Miele Centre
161 Four Valley Drive
Vaughan, ON L4K 4V8
Canada
www.miele.ca
customercare@miele.ca
professional@miele.ca (commercial enquiries)
Customer Care Centre
Phone: 800-565-6435
customercare@miele.ca (general and technical enquiries)
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Exploded view diagram of a vacuum cleaner with numbered parts for identificationMiele Service Center
German Center
Av. Santa Fé # 170
Lomas de Santa Fé
Col. Polanco Chapultepec
Delg. Miguel Hidalgo
Miele Service Center
German Center
Av. Santa Fé # 170
Lomas de Santa Fé
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Technical diagram showing a mechanical assembly with labeled components and directional arrows indicating motion or movement.
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Close-up of a mechanical connector with a bent tube and threaded end, showing a dissection or insertion (no text or symbols visible)
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Technical illustration of a mechanical assembly with two hands and arrows indicating motion (no text or symbols)
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Diagram illustrating foot movement or positioning with numbered arrows and labeled parts, marked as 04
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Diagram of a cylindrical component with directional arrows indicating motion or force, no text or symbols present
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Diagram showing a robotic arm with labeled parts and directional arrows, including numbered annotations ①, ②, and ③.
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a b c Miole Air Clean The water is being used in the Austion reabsorption system to remove it from the (b) layer. 07
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Close-up of a hand adjusting a mechanical component with a threaded bolt and arrow indicating rotation (no text or symbols)
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HEPA AirClean 09
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timestep 10
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11 timestep
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Diagram showing exploded view of a mechanical component with numbered parts and dashed lines indicating assembly or alignment.
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Diagram showing two mechanical components with arrows indicating assembly or force direction (no text or symbols present)
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strip replace 12
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Diagram of a mechanical device with a hose and lever attachment, showing no text or symbols
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Diagram showing a shoe component being inserted into a bag, with numbered parts labeled ① and ②.
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Close-up of a hand pressing down on a shoe component (no text or symbols visible)
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min. max. 18
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Diagram of a car wheel with directional arrows indicating motion or force (no text or symbols)
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Close-up of a hand holding a mechanical component with a black arrow indicating a step, no visible text or symbols
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Mechanical assembly diagram showing a valve mechanism with an arrow indicating direction (no text or symbols present)
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Mechanical assembly diagram showing a lever mechanism with a numbered label (22) and directional arrow, no readable text or symbols present.
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Mechanical component diagram with a padlock and directional arrow, no visible text or symbols
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Technical diagram showing a hand operating a mechanical component with numbered parts and a numbered circle marker.
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Diagram showing a hand inserting a component into a device with labeled parts ① and ②, and page number 25.
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Miole Air Clean ① ② Miole Air Clean 26
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Diagram showing a hand inserting hexagonal cells into a device, with numbered annotations indicating components.
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28
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Close-up of a mechanical component with a screwdriver inserted, showing internal structure and arrows indicating movement (no text or symbols)Please have the model and serial number of your appliance available when contacting Customer Service.
U.S.A.
Miele, Inc.
National Headquarters
9 Independence Way
Princeton, NJ 08540
Customer Service & Support
Phone: 888-99-MIELE(64353)
info@mieleusa.com
www.mieleusa.com
Canada
Importer
Miele Limited
Headquarters and Miele Centre
161 Four Valley Drive
Vaughan, ON L4K 4V8
www.miele.ca
Customer Care Centre
Phone: 800-565-6435
905-532-2272
customercare@miele.ca
International Headquarters
Miele & Cie. KG