Profile JGP975SEKSS - Cooker GE - Free user manual and instructions
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| Product Type | Gas Drop-In Cooktop |
| Brand | GE |
| Model | Profile JGP975SEKSS |
| Number of Burners | 5 Sealed Burners |
| PowerBoil™ Burner | Right front burner with PowerBoil function for rapid boiling |
| Dual-Stacked Burner | Extra-large burner with precise simmering capability |
| Simmer Burner | Right rear burner and center burner (on some models) with LO or SIMMER setting |
| Ignition | Electronic spark ignition without pilot |
| Control Lockout | Lockout knob to prevent unintended use |
| Electrical Supply | 120 V, 60 Hz, grounded outlet |
| Gas Supply | Natural gas (factory set); convertible to LP gas with conversion kit |
| Surface Material | Ceramic glass (for models with glass surface) / Stainless steel |
| Burner Grates | Professional-style grates, not interchangeable, marked OUTSIDE/INSIDE |
| Burner Caps and Heads | Removable for cleaning, not interchangeable |
| Electrodes | White ceramic electrodes with metal portion; clean gently |
| Cleaning the Ceramic Glass Surface | Use CERAMA BRYTE cleaning cream and the associated sponge; do not clean while hot |
| Cleaning the Burners | Wash caps and heads in soapy water; do not put in dishwasher |
| Safety | Burners shut off when knob in OFF position; control lockout; yellow flame detection |
| Warranty | Limited one-year warranty from date of purchase (parts and labor) |
| Customer Service | GE Repair Service: 1.800.561.3344; website: www.geappliances.ca |
| Dimensions (approximate) | Width: 91.4 cm (36 in); Depth: 53.3 cm (21 in); Height: 8.9 cm (3.5 in) |
| Weight (approximate) | Approximately 13.6 kg (30 lb) |
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USER MANUAL Profile JGP975SEKSS GE
Built-In Gas Cooktops
In Canada: www.GEApliances.ca
Printed in the United States
Safety Instructions 2-6
Operating Instructions
Control Lock. 7
Cookware 8
Dual Stack Burner 7
Flame Size 8
Lighting a Burner 7
PowerBoil 74 Burner .7
Scaled Gas Burners. 7
Care and Cleaning
Burners and
Cooktop Electrodes 10
Burner Bases. 10
Burner Caps and Heads. 10
Burner Grates 11
Burner Head and
Cap Replacement 11
Control Knobs .9
Electrodes 10
Glass Cooktop. 12, 13
Porcelain Enamel Cooktop . .9
Shipping Film and Tape . . . . .9
Stainless Steel Surfaces. 9
Troubleshooting Tips...14, 15
Consumer Support
Consumer Support 22
Ownership Registration
for Customers in
Canada only. 17, 18
Warranty (Canada) 21
Warranty (U.S.) 20
Write the model and serial numbers here:
Model#
Serial#
You can find them on a label under the cooktop.
Owner's Manual
JGP328
JGP330
JGP628
JGP630
JGP933
JG940
JGP945
JGP963
JG970
JGP975
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas supplier.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure to such substances.
Gas appliances can cause minor exposure to four of these substances, namely benzene, carbon monoxide, formaldehyde and soot, caused primarily by the incomplete combustion of natural gas or LP fuels. Properly adjusted burners, indicated by a bluish rather than a yellow flame, will minimize incomplete combustion. Exposure to these substances can be minimized by venting with an open window or using a ventilation fan or hood.
SAFETY PRECAUTIONS
Have the installer show you the location of the cooktop gas shut-off valve and how to shut it off if necessary.
Have your cooktop installed and properly grounded by a qualified installer, in accordance with the Installation Instructions. Any adjustment and service should be performed only by qualified gas cooktop installers or service technicians.
Do not attempt to repair or replace any part of your cooktop unless it is specifically recommended in this manual. All other service should be referred to a qualified technician.
Locate the cooktop out of kitchen traffic path and out of drafty locations to prevent pilot outage and poor air circulation.
Plug your cooktop into a 120-volt grounded outlet only. Do not remove the round grounding prong from the plug. If in doubt about the grounding of the home electrical system, it is your personal responsibility and obligation to have an ungrounded outlet replaced with a properly grounded, three-prong outlet in accordance with the National Electrical Code. Do not use an extension cord with this appliance.
Let the burner grates and other surfaces cool before touching them or leaving them where children can reach them.
■ Be sure all packaging materials are removed from the cooktop before operating it to prevent fire or smoke damage should the packaging material ignite.
- Be sure your cooktop is correctly adjusted by a qualified service technician or installer. This counter unit, as shipped from the factory, can only be operated with natural gas. Do not try to operate it with LP (bottled) gas unless you follow the Installation Instructions packed with your cooktop. See LP Conversion Instructions.
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
SAFETY PRECAUTIONS
Do not leave children alone or unattended where a cooktop is hot or in operation. They could be seriously burned.
Do not allow anyone to climb, stand or hang on the cooktop.
■ AUTION: Items of interest to children should not be stored in cabinets above a cooktop—children climbing on the cooktop to reach items could be
WARNING: NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the cooktop.
seriously injured.
Always keep wooden and plastic utensils and canned food a safe distance away from your cooktop.
Always keep combustible wall coverings, curtains or drapes a safe distance from your cooktop.
Never wear loose-fitting or hanging garments while using the appliance. Be careful when reaching for items stored in cabinets over the cooktop. Flammable material could be ignited if brought in contact with flame or hot surfaces and may cause severe burns.
Teach children not to play with the controls or any other part of the cooktop.
For your safety, never use your appliance for warming or heating the room.
Always keep dish towels, dishcloths, pot holders and other linens a safe distance
from your cooktop.
WARNING!
SURFACE BURNERS
Use proper pan size—avoid pans that are unstable or easily tipped. Select cookware having flat bottoms large enough to cover burner grates. To avoid spillovers, make sure cookware is large enough to contain the food properly. This will both save cleaning time and prevent hazardous accumulations of food, since heavy spattering or spillovers left on cooktop can ignite. Use pans with handles that can be easily grasped and remain cool.
Always use the LITE position when igniting the top burners and make sure the burners have ignited.
Never leave the surface burners unattended at high flame settings. Boilovers cause smoking and greasy spillovers that may catch on fire.
Use only dry pot holders—moist or damp pot holders on hot surfaces may result in burns from steam. Do not let pot holders come near open flames when lifting cookware. Do not use a towel or other bulky cloth in place of a pot holder. Such cloths can catch fire on a hot burner.
When using glass cookware, make sure it is designed for cooktop cooking.
To minimize the possibility of burns, ignition of flammable materials and spillage, turn cookware handles toward the side or back of the cooktop without extending over adjacent burners.
Always turn the surface burner controls off before removing cookware.
Carefully watch foods being fried at a high flame setting.
Always heat fat slowly, and watch as it heats.
Do not leave any items on the cooktop. The hot air from the vent may ignite flammable items and will increase pressure in closed containers, which may cause them to burst.
If a combination of oils or fats will be used in frying, stir together before heating or as fats melt slowly.
Do not use a wok on the cooking surface if the wok has a round metal ring that is placed over the burner grate to support the wok. This ring acts as a heat trap,
which may damage the burner grate and burner head. Also, it may cause the burner to work improperly. This may cause a carbon monoxide level above that allowed by current standards, resulting in a health hazard.
Foods for frying should be as dry as possible. Frost on frozen foods or moisture on fresh foods can cause hot fat to bubble up and over the sides of the pan.
Use the least possible amount of fat for effective shallow or deep-fat frying. Filling the pan too full of fat can cause spillovers when food is added.
Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point.
Never try to move a pan of hot fat, especially a deep-fat fryer. Wait until the fat is cool.
When preparing flaming foods under the hood, turn the fan on.
Do not leave plastic items on the cooktop—they may melt if left too close to the vent.
- Keep all plastics away from the surface burners.
If you smell gas, turn off the gas to the cooktop and call a qualified service technician. Never use an open flame to locate a leak.
To avoid the possibility of a burn, always be certain that the controls for all burners are at the off position and all grates are cool before attempting to remove them.
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
SURFACE BURNERS
Adjust the top burner flame size so it does not extend beyond the edge of the cookware. Excessive flame is hazardous.
Clean the cooktop surface with caution. If a wet sponge or cloth is used to wipe spills on a hot surface, be careful to avoid steam burns. Some cleaners can produce noxious fumes if applied to a hot surface.
NOTE: We recommend that you avoid wiping any surface areas until they have cooled. Sugar spills are the exception to this. Please see Cleaning the glass cooktop surface section.
When the cooktop is cool, use only CERAMA BRYTE® Ceramic Cooktop Cleaner and the CERAMA BRYTE® Cleaning Pad to clean the cooktop.
To avoid possible damage to the cooking surface, do not apply cleaning cream to the glass surface when it is hot.
After cleaning, use a dry cloth or paper towel to remove all cleaning cream residue.
Read and follow all instructions and warnings on the cleaning cream labels.
- Never clean the cooktop surface when it is hot. Some cleaners produce noxious fumes and wet cloths could cause steam burns if used on a hot surface.
Never leave jars or cans of fat drippings on or near your cooktop.
- Don't use aluminum foil to line burner bowls. Misuse could result in a fire hazard or damage to the cooktop.
Do not cover or block the area around the cooktop knobs. This area must be kept clear for proper ventilation and burner performance.
Large scratches or impacts to glass cooktops can lead to broken or shattered glass.
Clean only parts listed in this Owner's Manual.
COOK MEAT AND POULTRY THOROUGHLY...
Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160^ and poultry to at least an INTERNAL temperature of 180^ . Cooking to these temperatures usually protects against foodborne illness.
LP CONVERSION KIT
Your cooktop is shipped from the factory set to operate only with Natural Gas.
If you wish to use your cooktop with Liquefied Petroleum Gas, you must follow the Installation Instructions packed with your cooktop. See LP Conversion Instructions. This conversion must be performed by a qualified technician.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. SAVE THESE INSTRUCTIONS
Using the cooktop burners. GEAppliances.com
Throughout this manual, features and appearance may vary from your model.
Control Lock (on some models)
To lock the cooktop and prevent unwanted use, turn the control lock knob counterclockwise to LOCK. An indicator light will glow to show that the cooktop is locked.
When locked, the cooktop will sound if any control knob is set to any position other than OFF.
To unlock, turn the control lock knob to UNLOCK.
How to Light a Burner
Make sure the control lock knob is in the UNLOCK position.
Your cooktop burners are lit by electric ignition, eliminating the need for standing pilot lights with constantly burning flames.
Push the control knob down and turn it to the LITE position. After the burner ignites, turn the knob to adjust the flame size. To turn the burner off, turn the knob clockwise as far as it will go, to the OFF position.
Check to be sure the burner you turn on is the one you want to use.
Be sure you turn the control knob to OFF when you finish cooking.
In case of a power failure, you can light the burners with a match. Hold a lit match to the burner; then push in and turn the control knob to the LITE position. Use extreme caution when lighting burners this way. Burners in use when an electrical power failure occurs will continue to operate normally.
Do not operate the burner for an extended period of time without cookware on the grate. The finish on the grate may chip without cookware to absorb the heat.
Be sure the burners and grates are cool before you place your hand, a pot holder, cleaning cloths or other materials on them.
Sealed Gas Burners
The smallest burner in the right rear and the center burner (on some models) are the simmer burners. These burners can be turned down to LO or SIMMER (depending on model) for a very low setting. They provide precise cooking performance for delicate foods such as sauces or foods that require low heat for a long cooking time.
The medium (left rear) and the large (left front) burners are the general-purpose burners that can be turned down from HI to LO to suit a wide range of cooking needs.
Dual Stack Burner (on some models)
The extra large right front burner has maximum heating and precise simmer capability. It can be turned down from PowerBoilTM to SIMMER for a wide range of cooking applications.
PowerBoil Burner (on some models)
The extra large right front burner has special PowerBoilTM settings. This feature should only be used with cookware 11" or larger in diameter, and flames should
never be allowed to extend up the sides of the cookware. This feature is designed to quickly bring large amounts of liquid in pots 11^ or larger in diameter to a boil.
Using the cooktop burners.
How to Select Flame Size
For safe handling of cookware, never let the flames extend up the sides of the cookware.
Watch the flame, not the knob, as you reduce heat. The flame size on a gas burner should match the cookware you are using.
Any flame larger than the bottom of the cookware is wasted and only serves to heat the handle.
Use a flat-bottomed wok.
Wok This Way
We recommend that you use a 14-inch or smaller flat-bottomed wok. They are available at your local retail store.
Only a flat-bottomed wok should be used.
Make sure the wok bottom sits flat on the grate.
Do not use a wok support ring. Placing the ring over the burner or grate may cause the burner to work improperly, resulting in carbon monoxide levels above allowable standards. This could be dangerous to your health.
Cookware
Aluminum: Medium-weight cookware is recommended because it heats quickly and evenly. Most foods brown evenly in aluminum cookware. Use saucepans with tight-fitting lids when cooking with minimum amounts of water.
Enamelware: Under some conditions, the enamel of some cookware may melt. Follow cookware manufacturer's recommendations for cooking methods.
Glass: There are two types of glass cookware: those for oven use only and those for cooktop cooking (saucepans, coffee and tea pots). Glass conducts heat very slowly.
Cast Iron: If heated slowly, most cookware will give satisfactory results.
Heatproof Glass-Ceramic: Can be used for either surface or oven cooking. It conducts heat very slowly and cools very slowly. Check cookware manufacturer's directions to be sure it can be used on a gas cooktop.
Stainless Steel: This metal alone has poor heating properties and is usually combined with copper, aluminum or other metals for improved heat distribution. Combination metal cookware usually works satisfactorily if it is used with medium heat as the manufacturer recommends.
Home Canning Tips
Be sure the canner is centered over the burner.
To prevent burns from steam or heat, use caution when canning.
Use recipes and procedures from reputable sources. These are available from manufacturers such as Ball and Kerr and the Department of Agriculture Extension Service.
Care and cleaning of the cooktop. GEAppliances.com
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance surface. Do not use any sharp items to remove the film. Remove all of the film before using the appliance for the first time.
To assure no damage is done to the finish of the product, the safest way to remove the adhesive left from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.
NOTE: The adhesive must be removed from all parts before using the cooktop. It cannot be removed if it is baked on.
Pull the knob straight up off the stem.
Control Knobs
The control knobs may be removed for easier cleaning.
Make sure the knobs are in the OFF positions and pull them straight off the stems for cleaning.
The knobs can be cleaned in a dishwasher or they may also be washed with soap and water. Make sure the insides of the knobs are dry before replacing.
Replace the knobs in the OFF position to ensure proper placement.
Porcelain Enamel Cooktop (on some models)
The porcelain enamel finish is sturdy but breakable if misused. This finish is acid-resistant. However, any acidic foods spilled (such as fruit juices, tomato or vinegar) should not be permitted to remain on the finish.
If acids spill on the cooktop while it is hot, use a dry paper towel or cloth to wipe it up right away. When the surface has cooled, wash with an all-purpose cleaner and water. Rinse well.
For other spills such as fat spatterings, wash with soap and water or an all-purpose cleaner after the surface has cooled. Rinse well. Polish with a dry cloth.
Stainless Steel Surfaces (on some models)
Do not use a steel wool pad; it will scratch the surface.
To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface.
To inquire about purchasing stainless steel appliance cleaner or polish, or to find the location of a dealer or Camco Parts Store nearest you, please call our toll-free number:
National Parts Center 1.800.626.2002 (U.S.)
1.800.661.1616 (Canada)
GEAppliances.com (U.S.) www.GEAppliances.ca (Canada)
Care and cleaning of the cooktop.
CAUTION:
DO NOT OPERATE A BURNER WITHOUT ALL BURNER PARTS IN PLACE.
Burners and Cooktop Electrodes
Turn all controls off before removing burner parts.
NOTE: Before removing the burner caps and heads, remember their size and location. Replace them in the same location after cleaning.
The burner assemblies should always be kept clean. Spillovers should be cleaned immediately; they can clog the openings in the burner assemblies.
Remove the burner grates, burner caps and burner heads for easy cleaning.
NOTES:
Do not attempt to remove the electrode from the cooktop or any screws from the burner head or burner base.
Do not use steel wool or scouring powders to clean the burners.
Burner Caps and Heads
Wash burner caps and burner heads in hot, soapy water and rinse with clean running water. You may scour with a plastic scouring pad to remove burned-on food particles.
Use a sewing needle or twist tie to unclog the small holes in the burner head, if required.
To remove burned-on food, soak the burner heads in a solution of mild liquid dishwashing detergent and hot water for up to 20-30 minutes, if required. For more stubborn stains, use a toothbrush.
If the spill went inside the burner head assembly (right front burner on models JGP945 and JGP975), wash it under running water. Shake to remove any excess water. Air dry and make sure the small ignitor holes are open.
NOTE: Do not wash any burner parts in a dishwasher.
Burner Bases
The burner bases should not be removed for cleaning.
To clean the burner bases, use soapy water and a plastic scouring pad. Make sure that no water gets into the burner bases and the brass gas orifices.
Wipe clean with a damp cloth. Allow them to dry fully before using.
Cooktop Electrode
Clean this metal part
Do not clean this white ceramic part with an emery board.
NOTE: Do not attempt to remove the electrode from the cooktop.
Electrodes
The electrode of the spark igniter is exposed beyond the surface of the burner base. When cleaning the cooktop, be careful not to snag the electrode of the spark igniter with your cleaning cloth. Damage to the igniter could occur.
Be careful not to push in any cooktop controls while cleaning the cooktop. A slight electrical shock might result which could cause you to knock over hot cookware.
Make sure that the white ceramic electrodes in the cooktop are clear of soil and dry. Clean the metal part of the electrode with a soft cloth. For stubborn, hardened soil, clean the metal portion of the electrode with an emery board. Do not clean the white ceramic portion of the electrode with the emery board. It is acceptable to clean the white portion of the electrode with a soft cloth, but not with an emery board.
Before reassembling the surface burners, push down on each of the white ceramic electrodes to make sure they are pressed against the burner bases.
Burner cap properly seated
Burner cap not properly seated
Burner Head and Cap Replacement
Replace the burner head onto the burner base, making sure that the head is properly oriented over the burner base and the electrode. Make sure to place the correct burner head on the correct burner base and that the burner head sits level on the burner base. The burner heads are not interchangeable.
Replace the burner cap onto the burner head, making sure to place the correct burner cap on the correct burner head. The burner caps are not interchangeable. Also, make sure that the burner caps are properly seated on the burner heads.
JGP940 and JGP970 (all burners)
JGP933 and JGP963 (right front burner only)
Make sure the pins in the burner heads match the burner base indentations and that they are properly seated in them by rotating the heads until they are level.
JGP328, JGP330, JGP628, JGP630, JGP933, JGP945, JGP963, JGP975
Make sure the slot in the burner head is positioned over the electrode. The burner cap has three to four pins. When replacing the cap, make sure none of the pins sits in the stability chamber.
JGP945 and JGP975 (right front burner only)
Make sure the hole in the burner head assembly is positioned over the electrode and that the burner head is fully inserted inside the burner base. A small gap between the base and head is normal.
Burner Grates
Your cooktop has professional style grates. These grates are designed for specific positions. These grates should only be used in their proper positions; they should not be interchanged. For your convenience, the undersides of the left and right grates are marked "OUTSIDE" and "INSIDE". Make sure that the sides marked "OUTSIDE" are facing the outer edge of the cooktop and
the sides marked "INSIDE" are facing each other. All grates should touch once they are fully assembled on the cooktop surface.
For cooktops with three grates, make sure that the tabs on either side of the center grate fit into the slots located on the "INSIDE" edge of the side grates.
Lift the burner grates out only when cool. Grates should be washed regularly and, of course, after spillovers. Wash them in the dishwasher or in hot, soapy water and rinse with clean water. When replacing the grates, be sure they are positioned securely over the burners.
Although they are durable, the grates will gradually lose their shine, regardless of the best care you can give them. This is due to their continual exposure to high temperatures. You will notice this sooner with lighter color grates.
Do not operate a burner for an extended period of time without cookware on the grate. The finish on the grate may chip without cookware to absorb the heat.
NOTE: Do not clean the grates in a self-cleaning oven.
Cleaning the glass cooktop surface. (on some models)
Clean your cooktop after each spill. Use CERAMA BRYTE Ceramic Cooktop Cleaner.
Normal Daily Use Cleaning
ONLY use CERAMA BRYTE Ceramic Cooktop Cleaner on the glass cooktop. Other creams may not be as effective.
To maintain and protect the surface of your glass cooktop, follow these steps:
Before using the cooktop for the first time, remove the burner grates and clean the cooktop with CERAMA BRYTE Ceramic Cooktop Cleaner. This helps protect the top and makes cleanup easier.
2 Daily use of CERAMA BRYTE Ceramic Cooktop Cleaner will help keep the cooktop looking new.
3 Shake the cleaning cream well. Apply a few drops of CERAMA BRYTE Ceramic Cooktop Cleaner directly to the cooktop.
Use a paper towel or CERAMA BRYTE Cleaning Pad for Ceramic Cooktops to clean the entire cooktop surface.
Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.
NOTE: It is very important that you DO NOT heat the cooktop until it has been cleaned thoroughly.
Use a CERAMA BRYTE® Cleaning Pad for Ceramic Cooktops.
Burned-On Residue
WARNING: DAMAGE to your glass surface may occur if you use scrub pads other than those recommended.
1 Allow the cooktop to cool.
2 Remove the burner grates and spread a few drops of CERAMA BRYTE Ceramic Cooktop Cleaner on the entire burned residue area.
3 Using the included CERAMA BRYTF Cleaning Pad for Ceramic Cooktops, rub the residue area, applying pressure as needed.
If any residue remains, repeat the steps listed above as needed.
For additional protection, after all residuc has been removed, polish the entire surface with CERAMA BRYTE Ceramic Cooktop Cleaner and a paper towel.
The CERAMA BRYTE Ceramic Cooktop Scaper and all recommended supplies are available through our Parts Center. See instructions under "To Order Parts" section on next page. NOTE: Do not use a dull or nicked blade.
Heavy, Burned-On Residue
1 Allow the cooktop to cool.
2 Remove the burner grates. Use a single-edge razor blade scraper at approximately a 45^ angle against the glass surface and scrape the soil. It will be necessary to apply pressure to the razor scraper in order to remove the residue.
After scraping with the razor scraper, spread a few drops of CERAMA BRYTE Ceramic Cooktop Cleaner on the entire burned residue area. Use the CERAMA BRYTE Cleaning Pad to remove any remaining residue.
For additional protection, after all residue has been removed, polish the entire surface with CERAMA BRYTE Ceramic Cooktop Cleaner and a paper towel.
Metal Marks and Scratches
7 Be careful not to slide pots and pans across your cooktop. It will leave metal markings on the cooktop surface.
These marks are removable using the CERAMA BRYTE® Ceramic Cooktop Cleaner with the CERAMA BRYTE® Cleaning Pad for Ceramic Cooktops.
If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.
This should be removed immediately before heating again or the discoloration may be permanent.
WARNING:
bottom of pans for roughness that would scratch the cooktop.
Glass surface—potential for permanent damage.
Our testing shows that if you are cooking high sugar mixtures such as jelly or fudge and have a spillover, it can cause permanent damage to the glass surface unless the spillover is immediately removed.
Damage from Sugary Spills and Melted Plastic
Turn off all surface burners and, with an oven mitt, remove hot pans and gratcs.
Wearing an oven mitt: a. Use a single-edge razor blade scraper (CERAMA BRYTE Ceramic Cooktop Scaper) to move the spill to a cool area on the cooktop.
b. Remove the spill with paper towels.
Any remaining spillover should be left until the surface of the cooktop has cooled.
Don't use the surface units again until all of the residue has been completely removed.
NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.
To Order Parts
To order CERAMA BRYTE Ceramic Cooktop Cleaner and the cooktop scraper, please call our toll-free number:
National Parts Center 800.626.2002.
CERAMA BRYTE Ceramic Cooktop Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CERAMA BRYTE Ceramic Cooktop Scaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Kit .W864X5027 (Kit includes cream and cooktop scraper)
CERAMA BRYTE® Cleaning Pads for Ceramic Cooktops .# WX10X350
Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on these pages first
and you may not need to call for service.
Problem Possible Causes What To Do
| Burners have yellow or yellow-tipped flames | The combustion quality of burner flames needs to be determined visually. | ·Use the illustrations below to determine if your burner flames are normal. If burner flames look like A, call for service. Normal burner flames should look like B or C, depending on the type of gas you use. With LP gas, some yellow tipping on outer cones is normal. | |
| A-Yellow flames Call for service | B-Yellow tips on outer cones Normal for LP gas | ||
| Control knobs will not turn | Knob isn't pushed down. | ·To turn from the OFF position, push the knob down and then turn. | |
| Burners do not light | Plug on cooktop is not completely inserted in the electrical outlet. | ·Make sure electrical plug is plugged into a live, properly grounded outlet. | |
| Gas supply not connected or turned on. | ·See the Installation Instructions that came with your cooktop. | ||
| A fuse in your home may be blown or the circuit breaker tripped. | ·Replace the fuse or reset the circuit breaker. | ||
| Burner parts not replaced correctly. | ·See the Care and cleaning of the cooktop section. | ||
| The electrodes under the burners are soiled. | ·See the Care and cleaning of the cooktop section. | ||
| The white ceramic electrodes are not securely seated under the burners. | ·See the Care and cleaning of the cooktop section. | ||
| Cooktop is locked. | ·Unlock the cooktop. See the Using the cooktop burners section. | ||
| The igniter hole (on some models) is plugged. | ·See the Care and cleaning of the cooktop section. | ||
| Ticking sound of spark igniter persists after burner lights | Control knob is still in the LITE position. | ·Turn the knob out of the LITE position to the desired setting. | |
| ·Turn the burner off and relight. If ticking is still present, call for service. | |||
| Burner flames very large or yellow | Improper air to gas ratio. | ·If cooktop is connected to LP gas, check all steps in the Installation Instructions that came with your cooktop. | |
| Problem Possible Causes What To Do | ||
| Cooktop makes sound when a control knob (on is turned on) | The cooktop is locked some models). | ·Turn the control lock knob to UNLOCK. |
| Scratches on cooktop glass surface across the cooktop surface, leaving deposits. | Cookware has been slid | ·Sec the Cleaning the glass cooktop surface section. |
| Incorrect cleaning | ·Scratches are not removable. Tiny scratches will methods being used. become less visible in time as a result of cleaning. | |
| Cookware with rough bottoms | ·To avoid scratches, use the recommended cleaning being used or coarse particles procedures. Make sure bottoms of cookware are clean (salt or sand) were between before use, and use cookware with smooth bottoms. | |
| the cookware and the surface of the cooktop. | ||
| Areas of discoloration on the glass cooktop surface | Hot surface on a model with a light-colored cooktop. | ·This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. |
| Food spillovers not cleaned before next use. | ·See the Cleaning the glass cooktop surface section. | |
| Plastic melted to the glass cooktop surface | Hot cooktop came into contact with plastic placed on the hot cooktop. | ·See the Glass surface-potential for permanent damage section in the Cleaning the glass cooktop surface section. |
| Pitting (or indentation) of the cooktop | Hot sugar mixture spilled on the cooktop. | ·Call a qualified technician for replacement. |
Notes.
Safety Instructions
Care and CleaningTroubleshooting
Consumer Support
Please place in envelope and mail to:
For Canadian Customers
CUT ALONG THIS LINE AND RETURN CARD—THANKS
| OWNERSHIP REGISTRATION CERTIFICATE - FICHE D'INScription DU PROPRIÉTAIRE | |||||
| Please register your product to enable us to contact you in the remote event a safety notice is issued for this product and to allow for efficient communication under the terms of your warranty, should the need arise. | Veuillage enregistrer votre produit afin de nous permettre de communiquer avec vous si jamais un avis de sécurité concernant ce produit était émis et de communiquer facilement avec vous en vertu de votre garantie, si le besoin s'en fait sentir. | ||||
| REGISTER ON-LINE: www.geapliances.ca ENREGISTREMENT SUR INTERNETÀ: www.electromagenersge.ca | MAIL TO: P.O. BOX 1780, MISSISSAUGA POSTERÀ: ONTARIO, L4Y 4G1 | ||||
| □ MR./M □ MRS./MME □ MISS/MILLE. □ MS. | FIRST NAME/PRONOM | LAST NAME/NOM | |||
| STREET NO/N° RUE | STREET NAME/RUE | APT. NO/APP./RR# | |||
| CITY/VILLE | PROVINCE | POSTAL CODE/POSTAL | |||
| AREA CODE/IND. RÉG. | TELEPHONE | ||||
| DID YOU PURCHASE A SERVICE CONTRACT FOR THIS APPLIANCE? AVEZ-VOUS ACHETÉ UN CONTRAT DE SERVICE POUR CET APPAREIL? | YES/oui □ IF YES/SI OUI: EXPIRATION Y/A M D/J NO/NON | ||||
| NAME OF SELLING DEALER/NOM DU MARCHAND | MODEL/MODELE | ||||
| INSTALLATION DATE/DATE D'INSTALLATION Y/A M D/J | CORRESPONDENCE □ ENGLISH CORRESPONDANCE □ FRANÇAIS SERIAL/SÉRIE | ||||
| □ I do not wish to receive any promotional offers regarding this product. □ Je ne désire pas recevoir d'offres promotionnelles concernant ce produit. | |||||
| johns | sd | b | g | a |
GE Gas Cooktop Warranty. (For Customers in the United States)
All warranty service provided by our Factory Service Centers, or an authorized Customer Care technician. To schedule service, visit us on-line at GEAppliances.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number avail ble when calling for service.
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.
For The Period Of: GE Will Replace:
One Year
From the date of the
Any part of the cooktop which fails due to a defect in materials or workmanship.
During this limited one-year warranty, GE will also provide, free of charge, all labor
original purchase and related service costs to replace the defective part.
What GE Will Not Cover:
Service trips to your home to teach you how to use the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit breakers.
Damage to the product caused by accident, fire, floods or acts of God.
- Incidental or consequential damage caused by possible defects with this appliance.
Damage caused after delivery.
Product not accessible to provide required service.
EXCLUSION OF IMPLIED WARRANTY--Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.
Warrantor: General Electric Company, Louisville, KY 40225
Gas Cooktop Warranty. (For Customers in Canada)
All warranty service provided by our Factory Service Centres or an authorized Customer Care technician. To schedule service, visit us on-line at www.GEApliances.ca or call 1.800.561.3344. Please have serial number and model number availa ble when calling for service.
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.
For The Period Of: Mabe Will Replace:
One Year
From the date of the
Any part of the cooktop which fails due to a defect in materials or workmanship.
During this limited one-year warranty, Mabe will also provide, free of charge, all labored service costs to replace the defective part.
What Mabe Will Not Cover:
Service trips to your home to teach you how to use the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit breakers.
Damage to the product caused by accident, fire, floods or acts of God.
- Incidental or consequential damage caused by possible defects with this appliance.
Damage caused after delivery.
Product not accessible to provide required service.
EXCLUSION OF IMPLIED WARRANTY--Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. In-home warranty service will be provided in areas where it is available and deemed reasonable by Mabe to provide.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from province to province. To know what your legal rights are in your province, consult your local or provincial consumer affairs office.
Warrantor: Mabe Canada Inc.,
Burlington, Ontario
GE Appliances Website
In the U.S.: GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner's Manuals, order parts or even schedule service on-line. In Canada: www.GEAppliances.ca
Schedule Service
In the U.S.: GEAppliances.com
Expert GE repair service is only one step away from your door. Get online and schedule your service at your convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours. In Canada, call 1.800.561.3344
Real Life Design Studio
In the U.S.: GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE's Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).
In Canada, contact: Manager, Consumer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3
Extended Warranties
In the U.S.: GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. In Canada, call 1.888.261.2133
Parts and Accessories
In the U.S.: GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Mabe service center, or call 1.800.661.1616.
Contact Us
In the U.S.: GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
In Canada: www.GEApliances.ca, or write to: Director, Consumer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3
Register Your Appliance
In the U.S.: GEAppliances.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the preprinted registration card included in the packing material. In Canada: www.GEApliances.ca
Centre national de pieces 1.800.661.1616
www.electromenagersge.ca
JGP328, JGP330, JGP628, JGP630,
JGP933, JGP945, JGP963, JGP975
Comment commander des pieces
Garant: Mabe Canada Inc.
Burlington, Ontario
