WA45M3100AW - Washing machine SAMSUNG - Free user manual and instructions

USER MANUAL WA45M3100AW SAMSUNG

Washer User manual WA45M3100A* / WA45N3050A* WA3100M_DC68-03850A-05_EN.indd 1 2019-02-14 6:21:432 English Contents Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols 4

CALIFORNIA PROPOSITION 65 WARNING 5

Important safety precautions 5 Installation 13 Unpacking your washer 13 Overview of your washer 14 Basic location requirements 16 Important note to installer 20 Step-by-step installation 21 Operating instructions 28 Loading your washer 28 Getting started 30 Washing a load of laundry 31 Control panel 31 Cycle overview 32 Options 33 Washing clothes using the cycle selector 35 ATC (Auto Temperature Control) 36 Detergent use 37 Features 38 WA3100M_DC68-03850A-05_EN.indd 2 2019-02-14 6:21:43English 3 Contents Maintaining your washer 42 Cleaning the exterior 42 Cleaning the interior 42 Storing your washer 42 Preserving the top cover and the front frame 43 Cleaning mesh lter 43 Cleaning the dispensers 44 Self Clean 46 Troubleshooting 47 Checkpoints 47 Information codes 52 Specications 55 Fabric care chart 55 Helping the environment 57 Declaration of conformity 57 Specication sheet 58 Cycle chart 59 WA3100M_DC68-03850A-05_EN.indd 3 2019-02-14 6:21:434 English Safety information

SAVE THESE INSTRUCTIONS

Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benets and features. What you need to know about the safety instructions Please read this manual thoroughly to ensure that you know how to safely and efciently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washer. Because the following operating instructions cover various models, the characteristics of your washer may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or nd help and information online at www.samsung.com. Important safety symbols What the icons and signs in this user manual mean: WARNING Hazards or unsafe practices that may result in severe personal injury, death and/or property damage. CAUTION Hazards or unsafe practices that may result in personal injury and/or property damage. NOTE Indicates that a risk of personal injury or material damage exists. WA3100M_DC68-03850A-05_EN.indd 4 2019-02-14 6:21:44English 5 Safety information

SAVE THESE INSTRUCTIONS

These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

CALIFORNIA PROPOSITION 65 WARNING

WARNING Cancer and Reproductive Harm - www.P65Warnings.ca.gov. Important safety precautions WARNING To reduce the risk of re, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1. Read all instructions before using this appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or

spotted with gasoline, dry-cleaning solvents, other ammable or explosive substances as they give off vapors that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is

necessary when the appliance is used near children.

4. Before the appliance is removed from service or discarded, remove the lid of the washing

or drying compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to the weather.

7. Do not tamper with the controls.

8. Do not repair or replace any part of the appliance or attempt any servicing unless it is

specically recommended in the user-maintenance instructions or in published user- repair instructions that you understand and have the skills to carry out. WA3100M_DC68-03850A-05_EN.indd 5 2019-02-14 6:21:446 English Safety information

SAVE THESE INSTRUCTIONS

9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances to

the wash water. These substances give off vapors that could ignite or explode.

10. Under certain conditions, hydrogen gas may be produced in a hot water system that

has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for 2 weeks or more, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this time. Critical installation warnings WARNING Plug the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or higher. Use the socket for this appliance only. In addition, do not use an extension cord.

• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result in electric shock or re.

• Do not use an electric transformer. It may result in electric shock or re.

• Ensure that the power voltage, frequency, and current match the product’s specications. Failing to do so may result in electric shock or re. Have this appliance installed by a qualied technician or service company.

• Failing to do so may result in electric shock, re, an explosion, problems with the product, or injury. Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failing to do so may result in electric shock or re. Plug the power plug into the wall socket in the right direction so that the cord runs towards the oor.

• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or re. WA3100M_DC68-03850A-05_EN.indd 6 2019-02-14 6:21:44English 7 Safety information

SAVE THESE INSTRUCTIONS

This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• Improper grounding may result in electric shock, re, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly. Make sure the socket you use is grounded in accordance with local and national codes. Do not install this appliance near a heater or ammable material. Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to direct sunlight or water (rain drops). Do not install this appliance in a location where gas may leak.

• This may result in electric shock or re. Plug the power plug into the wall socket rmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or re. Do not pull or excessively bend the power cord. Do not twist or tie the power cord. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or re. Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by holding the plug.

• Failing to do so may result in electric shock or re. If the power plug or power cord are damaged, contact your nearest service center. Installation cautions CAUTION Position the appliance so that the power plug is easily accessible.

• Failing to do so may result in electric shock or re due to electric leakage. Install your appliance on a level and hard oor that can support its weight.

• Failing to do so may result in abnormal vibrations, noise, or problems with the product. WA3100M_DC68-03850A-05_EN.indd 7 2019-02-14 6:21:448 English Safety information

SAVE THESE INSTRUCTIONS

Safety information Unplug the power plug when the appliance is not being used for long periods of time or during a thunder/lightning storm.

• Failing to do so may result in electric shock or re. Critical usage warnings WARNING If the appliance is ooded, cut the power immediately and contact your nearest service center. If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service center.

• Failing to do so may result in electric shock or re. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately. Do not turn any appliance or light on or off.

• Do not use a ventilating fan.

• A spark may result in an explosion or re. Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other ammable or explosive substances.

• This may result in electric shock, re, or an explosion. Do not force the washer lid open while the washer is operating (high-temperature washing/ drying/spinning).

• Water owing out of the washer may cause burns or cause the oor to be slippery. This may result in injury.

• Forcing the lid open can damage the product or cause injury. Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using it. Do not insert your hand under the washer.

• This may result in injury. Do not touch the power plug with wet hands.

• This may result in electric shock. WA3100M_DC68-03850A-05_EN.indd 8 2019-02-14 6:21:44English 9 Safety information

SAVE THESE INSTRUCTIONS

Do not turn the appliance off by unplugging the power plug while the washer is in operation.

• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or re. Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

• If a child places a bag over their head, the child may suffocate. Do not let children or inrm persons use this washer unsupervised.

• Failing to do so may result in electric shock, burns or injury. Do not insert your hand or a metal object under the washer while it is operating.

• This may result in injury. Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use any fuse (such as copper, steel wire, etc.) other than the standard fuse.

• If you need to repair or reinstall the appliance, contact your nearest service center.

• Failing to do so may result in electric shock, re, problems with the product, or injury. If any foreign substance such as water enters the appliance in any area other than the tub, unplug the power plug and contact your nearest service center.

• Failing to do so may result in electric shock or re. If the water supply hose comes loose from the faucet and oods the appliance, unplug the power plug.

• Failing to do so may result in electric shock or re. For waterproof fabrics, only use the BEDDING / WATERPROOF cycle.

• Do not use other cycles for waterproof fabrics. This may result in injury or damage to the washer, walls, oor, or clothing due to abnormal vibrations.

• Set the temperature and spin according to the attached care label.

• WARNING : Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage. WA3100M_DC68-03850A-05_EN.indd 9 2019-02-14 6:21:4410 English Safety information

SAVE THESE INSTRUCTIONS

Safety information Usage cautions CAUTION If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp, soft cloth.

• Failing to do so may result in discoloration, deformation, damage or rust. The clear portion of the lid can be broken by a strong impact. Take care when using the washer.

• If the clear portion is cracked or broken, it may result in injury. After a water supply failure or when reconnecting the water supply hose, open the faucet slowly. Open the faucet slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may result in damage to a part or in water leakage. If a drain error occurs during an operation, check if there is a draining problem.

• If the washer is used when it is ooded because of a draining problem, it may result in electric shock or re due to electric leakage. Do not insert your hand under the washer.

• This may result in injury. Insert the laundry into the washer completely so that laundry does not get caught in the lid.

• If laundry gets caught in the lid, it may result in damage to the laundry or the washer, or result in water leakage. Ensure that the faucet is turned off when the washer is not being used.

• Ensure that the water supply hose connectors are properly tightened.

• Failing to do so may result in property damage or injury. Open the faucet and check if the water supply hose connector is rmly tightened and that there is no water leaking before using the product.

• If the water supply hose connectors are loose, it may result in water leakage. Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, re, problems with the product, or injury. WA3100M_DC68-03850A-05_EN.indd 10 2019-02-14 6:21:44English 11 Safety information

SAVE THESE INSTRUCTIONS

Do not operate the appliance with wet hands.

• This may result in electric shock. Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, it may also result in electric shock, re, or problems with the product. Do not place an object that generates a electromagnetic eld near the washer.

• This may result in injury due to a malfunction. Since the water drained during a high-temperature wash or drying cycle is hot, do not touch the water.

• This may result in burns or injury. Do not operate the washer when the detergent dispenser is removed.

• This may result in electric shock or injury due to water leakage. Do not insert your hand into the detergent dispenser after opening it.

• This may result in injury as your hand may be caught. Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer.

• This can cause abnormal vibrations that can damage the washer, and, in the case of pets, cause severe injury or death. Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.

• This may result in electric shock or injury. Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops or massage clinics.

• This may result in the rubber seal becoming deformed and water leakage. Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods of time.

• This may cause the tub to rust.

• If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface and use a sponge to clean it. Never use a metal brush. Do not use dry cleaning detergent directly in the tub and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.

• This may result in spontaneous combustion or ignition due to heat from the oxidation of the oil. WA3100M_DC68-03850A-05_EN.indd 11 2019-02-14 6:21:4412 English Safety information

SAVE THESE INSTRUCTIONS

Safety information Do not use hot water from water cooling/heating devices.

• This may result in problems with the washer. Do not use natural hand-washing soap in the washer.

• If it hardens and accumulates inside the washer, it may cause problems with the product, discoloration, rust, or bad odors. Do not wash large laundry items such as bedding in the washing net.

• Failing to do so may result in injury due to abnormal vibrations.

• Place smaller items, such as lace socks and lingerie in the washing net. Do not use hardened detergent.

• If it accumulates inside the washer, it may result in water leakage. Do not wash throw rugs or doormats.

• If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error such as no draining. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use the strong acid cleaning agent. Do not use benzene, paint thinner, or alcohol to clean the appliance.

• This may result in discoloration, deformation, damage, electric shock, or re. Before cleaning or performing maintenance, unplug the appliance from the wall socket.

• Failing to do so may result in electric shock or re. WA3100M_DC68-03850A-05_EN.indd 12 2019-02-14 6:21:44English 13 Installation Installation Follow these instructions carefully to ensure proper installation of the washer and to prevent accidents when using it. WARNING Certain internal parts are intentionally not grounded and may present a risk electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump. Unpacking your washer Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown below. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit. WARNING Packing materials can be dangerous to children; Keep all packing material (plastic bags, polystyrene, etc.) well out of children’s reach. CAUTION When unpacking the washer, 2 person collaboration is needed. To remove the cushion bottom of the packing materials, forward dumping is strictly prohibited. When you lay the washer down to remove carton base, should protect the side of washer and lay it carefully. Never lay your washer on its back or front. WA3100M_DC68-03850A-05_EN.indd 13 2019-02-14 6:21:4414 English Installation Installation Overview of your washer Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or the retailer.

• If you lose an accessory and want to purchase a replacement, contact the Samsung service center (1-800-SAMSUNG (1-800-726-7864)).

• The design of the parts and accessories may differ from the pictures above. Their design is subject to change without notice for product improvement.

• Do not reuse old hoses. Only use new water supply hoses when you install the washer. Old water supply hoses can leak or burst causing ooding and property damage.

• Conrm that there are rubber washers inside each coupling of the water supply hoses. WA3100M_DC68-03850A-05_EN.indd 15 2019-02-14 6:21:4616 English Installation Installation Basic location requirements Electrical

• 120 Volt 60 Hz 15 AMP fuse or circuit breaker.

• Individual branch circuit serving only your Washer is recommended.

• Your washer is equipped with a power cord. CAUTION Never use an extension cord. Grounding Electrical grounding is required for this appliance. This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. WARNING An improperly connected equipment- grounding conductor can increase the risk of electrical shock. Check with a qualied electrician or serviceman if you are not sure whether the appliance is properly grounded. Do not modify the plug provided with the appliance – if it does not t the outlet, have a proper outlet installed by a qualied electrician. Important safety precautions To prevent unnecessary risk of re, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/ FNPA, No.70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance. CAUTION Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes. WA3100M_DC68-03850A-05_EN.indd 16 2019-02-14 6:21:46English 17 Installation Water To correctly ll your Washer in the proper amount of time, water pressure of 20 to 116 psi (137 to 800 kPa) is required. Water pressure less than 20 psi may cause water valve failure, or may not allow the water valve to shut off completely, or may extend the ll time beyond what your Washer controls allow, causing your Washer to turn off. A time limit is built into the controls to prevent ooding in your home if a hose becomes loose. The water faucets must be within 4 feet (122 cm) to the back of your Washer to match the inlet hoses provided with your Washer. NOTE Accessory inlet hoses are available in various lengths up to 10 feet (275 cm) for faucets that are further away from the back of your washer. To avoid the possibility of water damage:

• Have water faucets easily accessible.

• Turn off faucets when the washer is not in use.

• Periodically check that there is no leakage from the water inlet hose ttings. WARNING Check all connections at the water valve and faucet for leaks Drain facility The recommended height of the standpipe is 39 in (99 cm). The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached to the washer at the factory. Flooring For best performance, you must install your washer on a solidly constructed oor. Wood oors may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors to vibration which can cause your washer to move slightly during the spin cycle. Never install your washer on a platform or weakly supported structure. Location considerations Do not install your washer in areas where water may freeze, since your washer will always retain some water in its water valve, pump, and hose areas. Frozen water can damage the belts, the pump, hoses, and other components. WA3100M_DC68-03850A-05_EN.indd 17 2019-02-14 6:21:4618 English Installation Installation Alcove or closet installation Minimum clearances for closet and alcove installations: Sides 1 in / 25 mm Closet front 2 in / 51 mm Rear 6 in / 152 mm Top 21 in / 533 mm If the washer and dryer are installed together, the closet front must have at least a 72 in² (465 cm²) unobstructed air opening. Your washer alone does not require a specic air opening. Recessed area

A 1 in (2.5 cm) B 27.0 in (68.6 cm) Side view - closet or conned area

A 21 in (53.3 cm) B 2 in (5.1 cm) C 29 7/16 in (74.4 cm) D 6 in (15.2 cm)

Gap between end of water valve and the wall

• Case 1. Assemble supply hose after installing : Over 4 in (10 cm).

40.4 in (102.7 cm) (WA45M3100A*)

39.3 in (99.8 cm) (WA45N3050A*)

45.1 in (114.6 cm) (WA45M3100A*)

43.9 in (111.7 cm) (WA45N3050A*)

45.1 in (114.6 cm) (WA45M3100A*)

43.9 in (111.7 cm) (WA45N3050A*)

59.3 in (150.5 cm) (WA45M3100A*)

58.1 in (147.6 cm) (WA45N3050A*)

C 3.0 in (7.6 cm) NOTE

• Required spacing WA3100M_DC68-03850A-05_EN.indd 19 2019-02-14 6:21:4720 English Installation Installation Important note to installer Please read the following instructions carefully before installing your washer. These instructions should be retained for future reference. We recommend you hire a professional to install this washer. Installation ow chart Removing the shipping bolts (Front loading washers only)Connecting the water and drainAdjusting the leveling feetSelecting a locationPowering your washing machineRunning a test cycleRun RINSE + SPIN with small amount of laundry (about 4~5 towels) as a test cycleFinishing the installationDoes your washer vibrate?

YES Check again before steps.WA3100M_DC68-03850A-05_EN.indd 20 2019-02-14 6:21:47English 21 Installation Step-by-step installation STEP 1 Selecting a location NOTE Before you install the washer, make sure the location:

• Has a hard, level surface without carpeting or ooring that may obstruct ventilation.

• Is away from direct sunlight.

• Has adequate ventilation.

• Is not exposed to freezing temperatures (temperatures under 32 °F or 0 °C).

• Is away from heat sources such as oil or gas.

• Has enough space so that the washer doesn’t rest on its power cord. STEP 2 Connecting the water supply hose

CAUTION Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage. CAUTION When you initially install the washer, be sure to use new hoses. Failing to do so may result in a water leakage or overow and may damage your property. CAUTION Do not connect multiple water supply hoses together to increase the length of the supply hose. Hoses connected this way can leak and the leakage can cause electrical shock. If a hose is too short, replace the hose with a longer, high pressure hose. WA3100M_DC68-03850A-05_EN.indd 21 2019-02-14 6:21:4722 English Installation Installation

1. Connect the ends of the water supply

hoses to the hot and cold faucets.

2. Tighten the ttings by hand until they

are snug, and then tighten them an additional two-thirds of a turn with a plier. CAUTION When you fasten the ttings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes. This can damage the ttings. NOTE After you have connected the water supply hoses to the faucets, ensure that they are connected correctly by pulling the water supply hoses downwards.

3. Place the unconnected ends of the hoses

into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign substances from the hoses. Close the faucets before continuing. WA3100M_DC68-03850A-05_EN.indd 22 2019-02-14 6:21:48English 23 Installation

4. Connect the ends of the water supply

hoses to the water supply intake connections at the back of the washer. CAUTION The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.

5. Tighten the ttings by hand until they

are snug, and then tighten them an additional two-thirds of a turn with a plier. NOTE To ensure correct water usage, connect both the hot and cold water faucets. If either or both are not connected, the Cool (no ll) LED will ash. NOTE If you do not want to use the hot water supply hose, insert the water intake cap into the hot water supply intake hole. In this case, you must select the Cold for the water temperature. If you select the Cold, all the lamps for the water temperature options are turned off. CAUTION Conrm that the water supply hoses are not twisted or bent. If the hoses are twisted or bent, the hoses can leak and cause electric shock due to the water leakage.

6. Turn on the hot and cold water supplies

and check all the water supply intake connections and the faucets for water leaks. WA3100M_DC68-03850A-05_EN.indd 23 2019-02-14 6:21:4824 English Installation Installation STEP 3 Connecting the drain hose

The end of the drain hose can be positioned in three ways: In a Wall standpipe or Floor standpipe The height of end of standpipe must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm). If drain pipe are built into the wall with water valves (A), fasten the drain hose to the water hose. NOTE

• Make sure that the connection between the drain hose and the standpipe is not airtight.

In a laundry tub The height of the tub must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm). Assemble the supplied Hose guide at the end of the drain hose, and put the hanger on laundry tub. And fasten the drain hose to the leg of laundry tub. WA3100M_DC68-03850A-05_EN.indd 24 2019-02-14 6:21:49English 25 Installation

NOTE Connect the hose guide (A) within 3~5 in (7.6~12.7 cm)* from the end of the drain hose. If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer. NOTE The drain hose can be installed to a 96 in (245 cm) maximum, but the draining capability can be reduced at this height. It can cause the washer to have an odor because of remaining water in the drain system. STEP 4 Leveling your washer

See if the washer is level by checking the position of the tub:

1. Slide the washer into position.

2. Open the lid of the washer, and pour

the water into the tub to just below the pulsator level. WA3100M_DC68-03850A-05_EN.indd 25 2019-02-14 6:21:5026 English Installation Installation B C

3. If the washer is level, the pulsator (A) is

positioned at the center of the water as shown in the gure. If not, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary. NOTE

• Turn the front leveling feet clockwise (B) to lower the washer, and counterclockwise (C) to raise the washer.

• Number of leveling feet may differ depending on the models. WA3100M_DC68-03850A-05_EN.indd 26 2019-02-14 6:21:50English 27 Installation STEP 5 Powering your washer Plug the power cord into a 3-prong, well grounded 120 volt 60 Hz approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker. Your washer is grounded through the third prong of the power cord when plugged into a three-prong grounded electrical outlet. Test run Make sure that you install your washer correctly by running the RINSE + SPIN after the installation is complete. STEP 6 Running a test cycle Run a test cycle as follows to check if your washer is properly installed.

1. Load about 6 pounds of laundry into the tub.

2. Press POWER to turn on your washer.

3. Select RINSE + SPIN by turning the Cycle Selector.

4. Press START/PAUSE to start the test cycle.

5. The washer should not rock or vibrate excessively when water is supplied or when

washing or spinning, and should drain well during the spin cycle. NOTE If water leaks while water is being supplied or drained, check the water connections. Refer to the “STEP 2 Connecting the water supply hose” section on page 21 for instructions. NOTE If the washer rocks and vibrates excessively, level your washer again. Refer to the “STEP 4 Leveling your washer” section on page 25 for instructions. WA3100M_DC68-03850A-05_EN.indd 27 2019-02-14 6:21:5028 English Operating instructions Operating instructions WARNING To reduce the risk of re, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: Loading your washer

• Fill the tub with dry, unfolded clothes evenly around in order to enhance washing efciency and prevent excess wear, or wrinkling of the load.

• For optimal washing performance, make sure the laundry is piled up evenly.

• Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar lightweight items.

• When washing big bulky items or a few smaller items that don’t ll the tub completely – a rug, a pillow, stuffed toys, or one or two sweaters, for example – add a few towels to improve spin performance.

• Do not insert bulky items except for Bedding in this cycle. NOTE During the spin cycle, the washer may add additional water to redistribute the clothes and correct an imbalance inside the drum.

• When washing heavily soiled loads, do not overload your washer to ensure good cleaning results. CAUTION

• Inatable items may cause damage to the laundry or the machine during the wash or drying process.

• Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time. Two different-sized blankets in the same load may compromise the drying performance due to unbalanced loads. WA3100M_DC68-03850A-05_EN.indd 28 2019-02-14 6:21:50English 29 Operating instructions To input a blanket Fold the blanket into the blanket-specic net as shown, and then insert in the tub below the plastic area of the tub. CAUTION Make sure the laundry is inserted completely.

• Any exposed part of the laundry may cause damage to the machine or the laundry itself, or a water leak.

• Do not overload the tub. Make sure no part of the laundry is exposed outside of the tub. To add a forgotten item:

1. Press START/PAUSE to pause the washer.

2. Wait for the door to unlock automatically, and then open the door.

3. Add the item, close the door, and then press START/PAUSE. The cycle will resume.

WA3100M_DC68-03850A-05_EN.indd 29 2019-02-14 6:21:5030 English Operating instructions Operating instructions Getting started

1. Load your washer.

2. Add liquid (or powder) detergent and additives to the dispenser (see the "Detergent use"

section on page 37).

3. Select the appropriate cycle and options for the load (see the "Washing a load of laundry"

7. The estimated cycle time will appear in the display.

The time may uctuate to indicate the time remaining in the cycle. NOTE The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry.

8. Before your washer starts to ll, it will make a series of clicking noises to check the door

lock and do a quick drain. NOTE

• When the cycle is complete, the Door Lock indicator will go out.

• Pressing POWER cancels the cycle and stops your washer.

• The Wash, Rinse, and Spin indicators will illuminate during those portions of the cycle. WA3100M_DC68-03850A-05_EN.indd 30 2019-02-14 6:21:50English 31 Washing a load of laundry Washing a load of laundry WARNING To reduce the risk of re, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Control panel

01 Cycle Selector Turn the Cycle Selector to select the desired cycle. The indicator by the cycle name lights up. 02 Display Provides instructions and diagnostics while keeping you updated on the cycle status and time remaining. 03 Temp. Press the button repeatedly to cycle through the different water temperature options.

• Hot - Whites and heavily soiled, colorfast items.

• Warm - Colorfast items.

• Eco Warm - Moderately soiled, colorfast items; most wrinkle-free items.

• Cool - Brightly colored, very lightly soiled items.

• Cold - Cold water with no warm water added. NOTE

• If you select the Cold option, all the lamps for the water temperature options are turned off.

• Extra Rinse: Change from spray rinse mode to deep rinse mode, and rinse once again. Press and hold Temp. for 3 seconds. WA3100M_DC68-03850A-05_EN.indd 31 2019-02-14 6:21:5132 English Washing a load of laundry Washing a load of laundry 04 Water Level The water level is Extra high. However, you can select the water level manually by pressing this button. Spin Only: This cycle runs a spin cycle only. Press and hold Water Level for 3 seconds. 05 POWER Press once to turn your washer on. Press again to turn your washer off. If the washer is left on for more than 10 minutes without any buttons being pressed, the power automatically turns off. 06 START/PAUSE Press to pause and restart cycles. Cycle overview Cycle Description NORMAL For most fabrics including cottons, linens, and normally soiled garments. HEAVY DUTY For sturdy, colorfast fabrics and heavily soiled garments. We propose to use this function only when washing lot of heavily soiled garments. DEEP WASH Use more water in washing and rinsing. BEDDING / WATERPROOF For bulky and large items, such as comforters, blankets and sheets. When washing comforters, use liquid detergent, waterproof or water-resistant items. CAUTION ※ Do not wash waterproof items and non-waterproof items together. ※ Check the specication label on the fabric item and see if the item is waterproof. ※ Use the BEDDING / WATERPROOF cycle for waterproof or water-resistant items such as plastic mats, ski pants, raincoat and comforters which hardly absorb water. QUICK WASH For lightly soiled garments needed quickly. DELICATES For sheer fabrics, bras, lingerie, silks, and other handwash-only fabrics. For best results, use liquid detergent. WA3100M_DC68-03850A-05_EN.indd 32 2019-02-14 6:21:51English 33 Washing a load of laundry Cycle Description RINSE + SPIN Use for loads that need rinsing only or to add rinse-added fabric softener to a load. SELF CLEAN Use to clean dirt and bacteria from the tub. Regular use (after every 20 washes) is recommended. Options Child Lock Child Lock disables the START/PAUSE button while the washer is operating. This is to prevent children from playing with the washer. Activating the Child Lock function Press and hold the Temp. and Water Level buttons simultaneously for approximately 3 seconds.

• Child Lock disables the START/PAUSE button while the washer is operating.

• The Child Lock Indicator blinks. Using the Child Lock function If the lid is opened when the Child Lock function is on, the Hot LED illuminates and an alarm sounds.

• If the water level in the tub is above the safe water level, the Hot light illuminates on the LED display and the washing machine starts to drain after 30 seconds.

• If the water level in the tub is above the safe water level and the Child Lock function is turned on while the door is open, the Hot, Cool, Extra High, and Low lights illuminate on the LED display even if the power is turned off and the washing machine starts to drain.

• If the power is off and the lid is opened while the water level in the tub is above the Reset water level, the Hot, Cool, Extra High, and Low lights illuminate on the LED display and the washing machine starts to drain. When the draining operation nishes, the power is automatically turned off again.

• If you activate Child Lock while the washing machine is running, the START/ PAUSE button will not work.

• After the compulsory drain, the Hot, Cool, Extra High, and Low lights blink at 1 second intervals and the product enters the Hot, Cool, Extra High, and Low light mode. (When the product is in the the Hot, Cool, Extra High, and Low light mode, only the POWER button works.)

• To cancel the the Hot, Cool, Extra High, and Low light mode, you need to turn the power off and then on again.

• To cancel the Hot light mode, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold the Temp. and Water Level buttons simultaneously for at least 3 seconds. NOTE Adding laundry when Child Lock is on WA3100M_DC68-03850A-05_EN.indd 33 2019-02-14 6:21:5134 English Washing a load of laundry Washing a load of laundry To add laundry, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold Temp. and Water Level simultaneously for at least 3 seconds. See the “Pause Option” section on page 35 for additional details. Deactivating the Child Lock function Press and hold both Temp. and Water Level simultaneously for approximately 3 seconds.

• When you deactivate the Child Lock function, the Child Lock indicator is turned off.

• The Child Lock function prevents children or the inrm from accidently operating the washer and injuring themselves. WARNING If a child enters the washer, the child may become trapped and suffocate. CAUTION

• Once you have activated the Child Lock function, it continues working even if the power is turned off.

• Forcing the lid open can result in injury or damage to the product. NOTE To add laundry after you have activated the Child Lock function, you must rst deactivate the Child Lock function. WA3100M_DC68-03850A-05_EN.indd 34 2019-02-14 6:21:51English 35 Washing a load of laundry Washing clothes using the cycle selector Your new washer makes washing clothes easy, using Samsung’s “Fuzzy Control” automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed.

3. Load the articles of clothing one at a

time loosely into the drum, without overlling it.

4. Add liquid (or powder) detergent,

softener, and/or bleach (if necessary) to the appropriate compartments. See the "Detergent use" section on page 37.

6. Use the Cycle Selector to select the

appropriate cycle according to the type of material: NORMAL, HEAVY DUTY, DEEP WASH, BEDDING / WATERPROOF, QUICK WASH, DELICATES, and RINSE + SPIN. The relevant indicators will illuminate on the control panel.

7. At this time, you can control the wash

temperature, the number of rinse cycles, the spinning speed, and the delay time by pressing the appropriate option button.

8. Press START/PAUSE and the wash will

begin. The process indicator will light up and the remaining time for the cycle will appear in the display. Pause Option To remove or add laundry items, follow these steps:

1. Press START/PAUSE to unlock the lid.

NOTE The lid cannot be opened when the water is too HOT.

PAUSE to restart the wash. NOTE If you have Child Lock on, you must deactivate it rst. See page 33. When the cycle is nished: After the total cycle has nished, the power will turn off automatically.

WA3100M_DC68-03850A-05_EN.indd 35 2019-02-14 6:21:5136 English Washing a load of laundry Washing a load of laundry ATC (Auto Temperature Control) ATC is the control function that the washer controls water temperature with temperature sensor (thermistor). NOTE Because there are numerous water temperatures depending on the customer’s environments (cold areas, warm areas, various water temperatures, settings of heater temperature, etc.), ATC function in our washer maintains the certain level of wash temperature to output the best washing performance at each cycle. NOTE If you select NORMAL cycle, this cycle is the regulation and UL cycle. Since new washers must reduce the amount of energy usage as a rst priority, customers will notice more cold water entering the washer. But, this is normal, not a problem. In those regulation cycles, Hot temperature is similar to acceptable adult bath-water temperature and warm temperature is similar to comfortable swimming-pool water temperature. NOTE If customers want to wash clothes in specic water temperatures, customers should choose a different cycle at each temperature (Hot/Warm/Eco Warm/Cool). WA3100M_DC68-03850A-05_EN.indd 36 2019-02-14 6:21:51English 37 Washing a load of laundry Detergent use Your washer is designed to use high efciency (HE) detergents.

• For the best cleaning results, use a high efciency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efciency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efciently and cleaning is maximized. (* Brand names are trademarks of their respective manufacturers.) WARNING Regular detergent is not recommended. Use HE detergents only. NOTE Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre–treat stains, sort carefully by color and soil level, and avoid overloading. WA3100M_DC68-03850A-05_EN.indd 37 2019-02-14 6:21:5238 English Washing a load of laundry Washing a load of laundry Features Automatic dispenser Your washer has separate compartments for dispensing detergent and color-safe bleach and fabric softener. Add all laundry additives to their respective compartments before starting your washer. The automatic dispenser must always be in place before you start your washer. DO NOT open the automatic dispenser when your washer is running. NOTE

• Never exceed the manufacturer’s recommendations when adding detergent.

• This compartment holds liquid detergent for the main wash cycle, which is added to the load at the beginning of the cycle.

• When using powdered detergent, remove the liquid detergent compartment from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment. To add detergent to the automatic dispenser:

1. Open the dispenser drawer.

2. Load the recommended amount of liquid

(or powder) detergent into the detergent compartment before you start your wash.

3. Close the drawer slowly and smoothly

to avoid spilling, splashing, or premature dispensing of the contents. NOTE It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle. NOTE Do not put chlorine bleach in the dispenser drawer. WA3100M_DC68-03850A-05_EN.indd 38 2019-02-14 6:21:52English 39 Washing a load of laundry Loading the Liquid (or Powder) detergent compartment

1. Pour the recommended amount of

laundry detergent directly into the detergent compartment before starting your washer.

2. If you are using color-safe bleach, add

it with the detergent to the detergent compartment. NOTE When adding color-safe bleach with detergent, it is best if both laundry products are in the same form – liquid. NOTE When using powdered detergent, remove the liquid detergent compartment (A) from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment. WA3100M_DC68-03850A-05_EN.indd 39 2019-02-14 6:21:5240 English Washing a load of laundry Washing a load of laundry Loading the Bleach compartment

compartment (B). DO NOT exceed the bleach compartment. NOTE

• Avoid splashing or over–lling the compartment.

• Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the bers or color loss, if not used properly.

• If you prefer to use color–safe, add it to the appropriate detergent compartment. DO NOT pour color–safe bleach into the Bleach compartment. WA3100M_DC68-03850A-05_EN.indd 40 2019-02-14 6:21:52English 41 Washing a load of laundry Loading the fabric softener compartment

1. Pour the recommended amount of

liquid fabric softener into the softener compartment (C). For smaller loads, use less than one capful.

2. Dilute the fabric softener with water

until it reaches MAX FILL in the compartment.

3. The dispenser automatically releases

liquid fabric softener at the proper time during the rinse cycle. NOTE

• Use the softener compartment ONLY for liquid fabric softeners.

• DO NOT use the Downy Ball* in the fabric softener compartment with this washer. It will not add fabric softener at the appropriate time. Use the detergent compartment. (* Brand names are trademarks of their respective manufacturers.)

• Do not use liquid fabric softener that is too sticky as it may not mix with the water sufciently. WA3100M_DC68-03850A-05_EN.indd 41 2019-02-14 6:21:5242 English Maintaining your washer Maintaining your washer WARNING Certain internal parts are intentionally not grounded and may present a risk electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve, heater and pump. Cleaning the exterior

1. Turn off the water faucets after nishing

the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out.

2. Use a soft cloth to wipe up all detergent,

bleach or other spills as they occur.

3. Clean the following as recommended:

Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel. Cleaning the interior Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes. Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry. Hard water deposits may be removed, if needed. Use cleaners labeled “Washer safe”. Storing your washer Washers can be damaged if water is not removed from hoses and internal components before storage. Prepare your washer for storage as follows:

1. Select the Quick Wash cycle and add

bleach to the automatic dispenser. Run your washer through the cycle without a load.

2. Turn the water faucets off and

disconnect the inlet hoses.

3. Unplug your washer from the electrical

outlet and leave your washer lid open to let air circulate inside the drum. If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your washer to thaw out before use. WA3100M_DC68-03850A-05_EN.indd 42 2019-02-14 6:21:52English 43 Maintaining your washer Preserving the top cover and the front frame Do not place any heavy or sharp objects or a detergent box on the washer. They can scratch or damage the top cover of the unit. NOTE

ince the entire washer has a high-gloss nish, the surface can be scratched or damaged. Avoid scratching or damaging the surface when u sing the washer. Cleaning mesh lter Clean the mesh lter of the water hose once or twice a year.

1. Turn off the washer, and then unplug the

2. Close the faucet.

3. Loosen and disconnect the water hose

from the back of the washer. Cover the hose with a cloth to prevent water from gushing out.

4. Use pliers to pull out the mesh lter from

5. Submerge the mesh lter deeply in

water so that the threaded connector is also submerged.

6. Dry the mesh lter completely in a

7. Reinsert the mesh lter into the inlet

valve, and reconnect the water hose to the inlet valve.

he faucet. NOTE If the mesh lter is clogged, the “Cool” LED ashes on the washer’s display screen. WA3100M_DC68-03850A-05_EN.indd 43 2019-02-14 6:21:5344 English Maintaining your washer Maintaining your washer Cleaning the dispensers The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.

1. Pull the dispenser drawer straight back

2. Tilt the dispenser drawer upward and

3. Remove the inserts from the 3

compartments. Rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products. WA3100M_DC68-03850A-05_EN.indd 44 2019-02-14 6:21:53English 45 Maintaining your washer

4. To clean the drawer opening, use a

small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

compartments and replace the drawer by placing the dispenser drawer rail (B) on top of the compartment rail (A) (Tilt the dispenser drawer downward and insert it). Then push the drawer in rmly and slowly. WA3100M_DC68-03850A-05_EN.indd 45 2019-02-14 6:21:5346 English Maintaining your washer Maintaining your washer Self Clean Certain usage and environmental conditions may result in some residue build-up or odor in the washer tub. To prevent this build-up of residue or odor causing bacteria and keep your washer tub fresh and clean, perform the SELF CLEAN cycle at least once a month or every 20 cycles. Perform the recommended procedure below when using the SELF CLEAN cycle.

1. Remove all items from the washer tub and ensure the tub is empty. Laundry left in the

tub during the SELF CLEAN cycle may be damaged.

3. Turn the Cycle Selector to SELF CLEAN.

4. Press START/PAUSE. SELF CLEAN begins.

• The water temperature for SELF CLEAN is defaulted to Hot. This temperature cannot be changed.

• In the case where residue is present in the washer tub, add 1 cup (8 .oz, 240 ml) of liquid chlorine bleach to the bleach compartment before you start the SELF CLEAN cycle. Do not use or mix any other detergent or chemicals during the SELF CLEAN cycle.

• If necessary, run a RINSE+SPIN Cycle after the SELF CLEAN cycle has completed to help remove any remaining residue. CAUTION

• Check the washer tub before using the SELF CLEAN cycle. Remove any remaining water in the tub by running a Spin Only cycle prior to starting the SELF CLEAN cycle.

• If there is chlorine bleach left in the washer tub for an extended period of time, rust can occur. SELF CLEAN reminder

• After 20 washing cycles, the SELF CLEAN LED reminder icon and the SELF CLEAN cycle LED will blink on the control panel for an hour and then turn off automatically.

• The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The next reminder will not appear until another 20 cycles have been completed. WA3100M_DC68-03850A-05_EN.indd 46 2019-02-14 6:21:53English 47 Troubleshooting Troubleshooting Checkpoints If you encounter a problem with the washer, rst check the table below and try the suggestions. Problem Action Does not turn on.

• Make sure you use rated power for the product.

• Make sure the power cord is completely plugged in.

• Check the fuse or reset the circuit breaker. Does not start.

• Make sure the door is closed.

• Make sure the water taps are open.

• Make sure to press or tap START/PAUSE to start the washing machine.

• Make sure Child Lock is not activated.

• Before the washing machine starts to ll, it will make a series of clicking noises to check the door lock and does a quick drain.

• Was the door opened during the spinning cycle? Close the door, and press or tap START/PAUSE to resume.

• The machine enters Standby or is in a soaking cycle. Please wait.

• Check the fuse or reset the circuit breaker Water is not supplied.

• Make sure you press or tap START/PAUSE after selecting the water supply.

• Make sure the water taps are open.

• Is the lter net at the water supply hose connector clogged? Clean the lter net by brushing with a toothbrush.

• Is the water supply cut off? If the water supply is cut off, close the tap and power off.

• Straighten the water supply hoses.

• Open and close the door, then press or tap START/PAUSE.

• If the water pressure is low, it takes longer to start washing.

• If the water level is not as high as necessary or lower than expected, use the level selector to adjust the water level. After a cycle, detergent remains in the automatic dispenser.

• Make sure the washing machine is running with sufcient water pressure.

• Make sure the detergent drawer is properly inserted.

• Remove and clean the detergent drawer, and then try again. WA3100M_DC68-03850A-05_EN.indd 47 2019-02-14 6:21:5348 English Troubleshooting Troubleshooting Problem Action Vibrates excessively or makes noise.

• Make sure the washing machine is set on a level oor. If the oor is not level, use the levelling feet to adjust the washing machine.

• Make sure the washing machine is not contacting any other object.

• Make sure the laundry load is balanced.

• Make sure the laundry is spread evenly in the washing machine. Spread out the laundry evenly and start again.

• Make sure the space around the washing machine is free of objects.

• Humming is produced normally during operation.

• Objects such as coins can cause noise. Remove these objects from the washing machine after washing is complete. Stops.

• Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the door, and press or tap START/PAUSE to start the washing machine. For your safety, the washing machine will not spin unless the door is closed.

• Before the washing machine starts to ll, it will make a series of clicking noises to check the door lock and does a quick drain.

• There may be a pause or soak period in the cycle. Wait briey and the washing machine may start.

• Make sure the inlet hose screens at the taps are not clogged. Periodically clean the screens.

• This problem occurs temporarily due to low voltages, and will be solved when power recovers. WA3100M_DC68-03850A-05_EN.indd 48 2019-02-14 6:21:53English 49 Troubleshooting Problem Action Fills with the wrong temperature water.

• Fully open both water taps.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct water taps. Flush water lines.

• Disconnect the hoses and clean the screens. The hose lter screens may be clogged.

• While the washing machine lls, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.

• While the washing machine lls, you may notice just hot and/ or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature. Door (Lid) locked or will not open.

• While the washing machine is operating, press or tap START/ PAUSE to stop the washing machine.

• It may take a few moments for the door lock mechanism to disengage. Does not drain and/ or spin.

• Check the fuse or reset the circuit breaker.

• Make sure the electrical voltage is normal.

• Make sure the washing machine is plugged in.

• Make sure the drain hose is pointed downward. (Natural drain models only)

• Make sure the drain hose is not clogged.

• Make sure the drain hose is not kinked.

• Straighten the drain hose. If there is a drain restriction, call for service.

• Close the door, and press or tap START/PAUSE. For your safety, the washing machine will not spin unless the door is closed. Load is wet at the end of the cycle.

• Use the High or Extra High spin speed. (Applicable model only)

• Use high efciency (HE) detergent to reduce oversudsing.

• Load is too small. Small loads (one or two items) may become unbalanced and not spin completely. WA3100M_DC68-03850A-05_EN.indd 49 2019-02-14 6:21:5350 English Troubleshooting Troubleshooting Problem Action Leaks water.

• Make sure all hose connections are tight.

• Make sure the water supply hose's rubber packing is in the correct position. Screw tightly again.

• Make sure the end of the drain hose is correctly inserted and secured to the drain system.

• Use high efciency (HE) detergent to prevent oversudsing.

• Make sure the water supply hose is not kinked.

• If the water supply is too strong, water may leak. Close the water tap a little.

• Make sure water is not leaking from the water tap. If so, repair the water tap. Excessive suds.

• Use high efciency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or lightly soiled loads.

• Non-HE detergent is not recommended. The spin basket or drain/supply hose is frozen.

• Use warm water to disconnect the water supply hose and drain hose. Soak them in warm water.

• Fill the spin basket with warm water, and then wait for about 10 minutes.

• Put a hot towel on the drain hose connector.

• Reconnect the water supply hose and drain hose, and check if water is supplied properly. Water drains out immediately.

• Make sure the drain hose is not clogged, and is hung over the drain hose hook. Fill the spin basket halfway with water, and try spinning again.

• Lift the end of the drain hose to prevent water from draining. Fill the spin basket halfway with water, and then run spinning after releasing the drain hose.

• Make sure the drain hose is installed correctly. See the installation section of this user manual and adjust the position of the drain hose as instructed. WA3100M_DC68-03850A-05_EN.indd 50 2019-02-14 6:21:53English 51 Troubleshooting Problem Action Stains on clothes.

• Select an appropriate cycle for the laundry. Use the Heavy Duty cycle for stained clothes.

• Apply a recommended amount of detergent as instructed by the detergent manufacturer.

• Clean the magic lter (if it comes with your washer) on a regular basis. Has odours.

• Excessive suds collect in recesses and can cause foul odours.

• Run cleansing cycles to sanitize periodically.

• Dry the washing machine interior after a cycle has nished. If a problem persists, contact a local Samsung service center. WA3100M_DC68-03850A-05_EN.indd 51 2019-02-14 6:21:5352 English Troubleshooting Troubleshooting Information codes The washer may display information codes to help you understand what is occurring with your washer better. No Code Meaning

Hot LED Flashes Lid is open when washer is running.

• Close the lid tightly and restart the cycle.

• If the information code remains, contact a customer service center.

Warm LED Flashes Communication error between SUB PBA and MAIN PBA.

• If the information code remains, contact a customer service center.

Eco Warm LED Flashes A button is not working properly.

• If the information code remains, contact a customer service center.

Cool LED Flashes The Water Level sensor is not working properly. NOTE When the Cool LED is ashing, the washer drains for 3 minutes. During this time, the POWER button is inoperative.

• If the information code remains, contact a customer service center.

Extra High LED Flashes Your Washer has tried to ll but was unsuccessful. NOTE When the Extra High LED is ashing, the washer drains for 3 minutes. During this time, the POWER button is inoperative.

• Make sure the water faucets are open all the way. Check for kinked hoses.

• Check the inlet screens on the ll hoses.

• If you use a Flood Safety Device, remove the device and connect the water hoses directly to the unit. Check if the hot water supply hose is connected.

• You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function. WA3100M_DC68-03850A-05_EN.indd 52 2019-02-14 6:21:54English 53 Troubleshooting No Code Meaning

High LED Flashes Your Washer has tried to ll but has not reached the proper water level. NOTE When the High LED is ashing, the washer drains for 3 minutes. During this time, the POWER button is inoperative.

• If the information code remains, contact a customer service center.

Mid LED Flashes A fault is detected in the water level sensor. If the information code remains, contact a customer service center.

Low LED Flashes Your washer is not draining. It can also mean that the unit senses a small clog while draining.

1. Turn off the unit and turn it on again.

2. Select only the Spin Only.

3. Press the START/PAUSE to drain the water. If it still does not

drain, contact a customer service center.

Hot & Warm LEDs ash Unbalanced load prevented your Washer from spinning.

Hot & Cool LEDs ash Motor not running properly.

• Restart the cycle by presssing the START/PAUSE button.

• If the information code remains, contact a customer service center.

Hot & Cool LEDs ash Mems sensor is not working properly.

• If the information code remains, contact a customer service center.

Hot & Extra High LEDs ash Door lock is not working properly.

• Close the lid tightly and restart the cycle.

Hot & High LEDs ash Door lock is not working properly.

• Close the lid tightly and restart the cycle.

• If the information code remains, contact a customer service center.

Hot & Mid LEDs ash Thermistor is not working properly.

• If the information code remains, contact a customer service center.

Hot & Low LEDs ash The temperature of the supplied water is so high.

• Ensure that the cold water tap and the hot water tap are connected correctly.

• If the information code remains, contact a customer service center. For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG). WA3100M_DC68-03850A-05_EN.indd 54 2019-02-14 6:21:54English 55 Specications Specications Fabric care chart The following symbols provide garment care direction. The clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to optimize garment life and reduce laundering problems. Wash cycle Normal Permanent press/Wrinkle resistant/Wrinkle control Gentle/Delicates Hand wash Water temperature Hot Warm Cold NOTE This represents appropriate wash water temperatures for various items. The temperature range for Hot is 105° - 125 °F / 41° - 52 °C, for Warm 85° - 105 °F / 29° - 41 °C and for Cold 60° - 85 °F / 16° - 29 °C. (Wash water temperature must be a minimum of 60 °F / 16 °C for detergent activation and effective cleaning.) The clothes washer can not ensure these temperatures because the actual temperature of the water entering your washer depends on water heater settings and regional water supply temperatures. For example, cold water entering the home in the northern states during winter may be 40 °F / 4 °C which is too cold for effective cleaning. In this situation, you will need to adjust the water temperature by selecting a warm setting, adding some hot water to the MAX FILL line, or using your Washer’s heating option, if available. Bleach Any bleach (when needed) Only non-chlorine (color-safe) bleach (when needed) Tumble dry Normal Permanent press/Wrinkle resistant/Wrinkle control Gentle/Delicates Special instructions Line dry/Hang to dry Drip dry Dry at WA3100M_DC68-03850A-05_EN.indd 55 2019-02-14 6:22:0156 English Specications Specications Heat setting High Medium Low Any heat No heat / Air Iron dry or steam temperatures High Medium Low Warning symbols for laundering Do not wash Do not wring Do not bleach Do not tumble dry No steam (added to iron) Do not iron Dry-clean Dry-clean Do not dry-clean Line dry / Hang to dry Drip dry Dry at WA3100M_DC68-03850A-05_EN.indd 56 2019-02-14 6:22:10English 57 Specications Helping the environment

• Your washer is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance.

• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.

• Use stain removal products and bleaches before the wash cycle only when necessary.

• Save water and electricity by only washing full loads (the exact amount depends upon the program used). Declaration of conformity This appliance complies with UL2157. WA3100M_DC68-03850A-05_EN.indd 57 2019-02-14 6:22:1058 English Specications Specications Specication sheet

BEDDING / WATERPROOF

WA3100M_DC68-03850A-05_EN.indd 59 2019-02-14 6:22:1060 English LIMITED WARRANTY (U.S.A.) SAMSUNG WASHER LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of: One (1) year parts and labor, Three (3) years stainless tub part (Part Only), Five (5) years washing motor part (Part Only). This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service. SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service. To receive in-home service, product must be unobstructed and accessible to the service agent. During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG. WA3100M_DC68-03850A-05_EN.indd 60 2019-02-14 6:22:10English 61 This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modication or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s nishes; damage caused by abuse, misuse, pest infestations, accident, re, oods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility. Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state. WA3100M_DC68-03850A-05_EN.indd 61 2019-02-14 6:22:1062 English LIMITED WARRANTY (U.S.A.)

LIMITATION OF REMEDIES

YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state. SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, rm, or corporation with respect to this product shall be binding on SAMSUNG. To obtain warranty service, please contact SAMSUNG at: Samsung Electronics America, Inc. 85 Challenger Road Ridgeeld Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support WA3100M_DC68-03850A-05_EN.indd 62 2019-02-14 6:22:10English 63 Warranty (CANADA) SAMSUNG WASHER

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) year part and labor. This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the Canada. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the warranty period at no charge, subject to availability within the Canada. In-home service is not available in all areas. To receive in-home service, product must be unobstructed and accessible to the service agent. If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specied above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage that occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect, re, water, lightning, or other acts of nature or God; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG that damage this product or result in service problems; incorrect electrical line voltage, uctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations. WA3100M_DC68-03850A-05_EN.indd 63 2019-02-14 6:22:1064 English Warranty (CANADA) This limited warranty does not cover problems resulting from incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or xing installation errors. SAMSUNG does not warrant uninterrupted or error-free operation of the product. EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY. Some provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from province to province. WA3100M_DC68-03850A-05_EN.indd 64 2019-02-14 6:22:10English 65 To obtain warranty service, please contact SAMSUNG at: Samsung Electronics Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty. Please contact your Samsung call agent for help with any of these issues. WA3100M_DC68-03850A-05_EN.indd 65 2019-02-14 6:22:1066 English Memo WA3100M_DC68-03850A-05_EN.indd 66 2019-02-14 6:22:10English 67 Memo WA3100M_DC68-03850A-05_EN.indd 67 2019-02-14 6:22:10Scan this with your smartphone QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) DC68-03850A-05 WA3100M_DC68-03850A-05_EN.indd 68 2019-02-14 6:22:11Lave-linge Manuel d'utilisation WA45M3100A* / WA45N3050A* WA3100M_DC68-03850A-05_CFR.indd 1 2019-02-14 6:21:012 Français Sommaire Sommaire Consignes de sécurité 4 Remarques importantes sur les consignes de sécurité 4 Symboles de sécurité importants 4

A 27,0 pouces (68,6 cm)

A 21 in (53.3 cm) B 2 in (5.1 cm) C 29 7/16 in (74.4 cm) D 6 in (15.2 cm)

40.4 in (102.7 cm) (WA45M3100A*)

39.3 in (99.8 cm) (WA45N3050A*)

45.1 in (114.6 cm) (WA45M3100A*)

43.9 in (111.7 cm) (WA45N3050A*)

45.1 in (114.6 cm) (WA45M3100A*)

43.9 in (111.7 cm) (WA45N3050A*)

59.3 in (150.5 cm) (WA45M3100A*)

58.1 in (147.6 cm) (WA45N3050A*)

C 3.0 in (7.6 cm) NOTA

BEDDING / WATERPROOF (ROPA DE CAMA

BEDDING / WATERPROOF