Bravia XBR48A9S - TV SONY - Free user manual and instructions

USER MANUAL Bravia XBR48A9S SONY

• Images and illustrations used in the Setup Guide and this manual are for reference only and may differ from the actual product. Location of the identification label Labels for the TV Model No. and Power Supply rating are located on the rear of the TV. They can be found by removing the terminal cover . IMPORTANT NOTICE

IMPORTANT NOTICE TO MEXICO

This equipment operation is subject to the following two conditions: (1) It is possible that this equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause undesired operation.For information related to certificate number, refer to the package label and/or product.Note: This product uses the following module for wireless functionalities:Model: DHUR-SY63Brand: Wistron NeWeb Corporation CAUTION To prevent electric shock and blade exposure, do not use this AC plug with an extension cord, receptacle or other outlet unless the blades can be fully inserted.• Operate the TV only on 110 V – 240 V AC (U.S.A./Canada 120 V AC) Note This television includes a QAM demodulator which should allow you to receive unscrambled digital cable television programming via subscription service to a cable service provider. Availability of digital cable television programming in your area depends on the type of programming and signal provided by your cable service provider. Safety Information Notice for customers in the United States of America About Manuals This TV comes with the following manuals. Please retain the manuals for future reference. Setup Guide

• TV installation and setup. Reference Guide (this manual) / Safety Documentation

• Safety information, remote control, troubleshooting, wall-mount installation, specification, etc. Help Guide (On screen Manual)

• Settings, Android TV functions, Internet connection, troubleshooting, etc.

• To open it, press the HELP button on the remote control and select Help Guide.

• You can refer to the Help Guide with your smartphone. https://rd1.sony.net/ help/tv/husltn1/ h_usltn/ IMPORTANT - Read the End User Software License Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software License Agreement. The software license agreement between you and Sony is available online at Sony website (http://www.sony.net/tv-software-licenses/) or on your product screen. Go to [Settings] t [Device Preferences] t [About] t [Legal information] t [End user license agreement].The 48” class has a 47.5 inch (120.7 cm) viewable image size (measured diagonally). Owner’s Record The model and serial numbers are located at the side and/or rear of the TV. Record these numbers in the spaces provided below. Refer to them whenever you call upon your Sony dealer regarding this TV.Model NameSerial No.

FCC Related Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. Safety and Regulatory 5 GHz bands are restricted to indoor operations only. Notice for customers in Canada This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. High-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices. Notice for customers in the United States of America and Canada This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles). This device and its antenna(s) must not be co-located or operating with any other antenna or transmitter except Grant condition. Compatible Wall-Mount Bracket Information Use the following Sony Wall-Mount Bracket with your TV model. Use with other Wall-Mount Brackets*

may cause instability and could result in property damage or injury. *1 Only on limited region/country/TV model. *2 For instructions on using the Wall-Mount bracket with your TV please go to https://www.sony.com/am/ support for your TV model and download “Wall-Mount Bracket”. To Customers Sufficient expertise is required for TV installations. Be sure to subcontract the installation to a Sony dealer or licensed contractor and pay adequate attention to safety during the installation. Before setting up your TV Some TV models are packaged with a detached Table-Top Stand so you can mount your TV to a wall right away. See “Installing the TV to the Wall” if you want to mount the TV to a wall. If you are not mounting the TV to a wall, you will need to attach the Table-Top Stand (refer to the Setup Guide). Be sure to consider the following while setting up your TV:

• Disconnect all cables when carrying the TV.

• Before transporting the TV set, remove the stand cover and terminal covers.

• Carry the TV with the adequate number of people; larger size TVs require two or more people.

• Correct hand placement while carrying the TV is very important for safety and to avoid damage.

• Ensure your TV has adequate ventilation, refer to the safety documentation.

• For best picture quality, do not expose the screen to direct illumination or sunlight.

• Avoid installing the TV in a room with reflective wall and floor materials.

• Avoid moving the TV from a cold area to a warm area. Sudden room temperature changes may cause moisture condensation. This may cause the TV to show poor picture and/or poor color. Should this occur, allow moisture to evaporate completely before powering the TV on. Pursuant to FCC regulations, you are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Sony TV Model No.

Securing the TV Preventing the TV from Toppling

• Secure the TV to a wall and/or Stand.

• Do not allow children to play or climb on furniture and TV sets.

• Avoid placing or hanging items on the TV.

• Never install the TV on: slippery, unstable and/or uneven surfaces. furniture that can easily be used as steps, such as a chest of drawers.

• Install the TV where it cannot be pulled, pushed, or knocked over.

• Install the TV so that the TV’s Table-Top Stand does not protrude out from the Stand (not supplied). If the Table-Top Stand protrudes out from the Stand, it may cause TV set to topple over, fall down, and cause personal injury or damage to the TV.

• Route all AC power cords and connecting cables so that they are not accessible to curious children. Recommended Measures to Secure the

Consider the following measures when securing your TV to a Stand (not supplied). 1 Secure the Stand for the TV. Make sure the Stand can adequately support the weight of the TV. Use two angle braces (not supplied) to secure the Stand. For each angle brace use the appropriate hardware to:

• Attach one side of the angle brace to the wall stud.

• Attach the other side to the Stand. 2 Secure the TV to the Stand. Use the optional hardware listed as follows (not supplied):

• M4 machine screw (screwed into the TV’s stand base).

• A screw or similar (attach it to the Stand).

• Rope or chain (strong enough to support the weight of the TV). Make sure that there is no excess slack in the rope or chain. The length of the M4 machine screw differs depending on the rope or chain diameter. Please refer to below illustration. 3 Anchor the TV to the wall by using bolts, wall anchor and chain (or rope). Sony strongly recommends taking measures to prevent the TV from toppling over. Unsecured TVs may topple and result in property damage, serious bodily injury or even death. Angle brace (not supplied) Stand

M4 machine screw (not supplied) Rope or chain (not supplied) Screw (not supplied)

Please refer to below illustration for M6 eye bolt length. Note

• Your TV is shipped with screws attached to the rear of the TV depending on the TV model. (They are fastened in the screw holes for wall mounting.) Be sure to remove the upper two screws prior to anchoring the TV to a wall.

• Securing the TV to the Stand without securing the TV and the Stand to the wall provides minimum protection against the TV toppling over. For further protection, be sure to follow the three measures recommended. Note

• For details of supported formats, refer to the “Specifications” in this manual.

• For supported PC formats, refer to the Help Guide. Wall-anchor (not supplied) 9 mm – 13 mm TV’s rear cover M6 eye bolt The BRAVIA® 4K TV Experience Thank you for choosing Sony! Your new BRAVIA® TV opens the door to the “4K TV Experience”. This document will help you get the most out of your TV. Please take a moment to register your TV at: U.S.A.: http://productregistration.sony.com Canada: http://www.sony.ca/registration Four Steps to a 4K TV Experience Set, Source, Sound, and Setup. 1 Set Now that you have made the best selection in OLED TV technology, be sure to remove all of the accessories from the packaging before setting up your TV. 2 Source To experience the stunning detail of your BRAVIA TV, you need access to HD programming.

• Upgrade your signal or content source to high-definition (4K) by contacting your HD service provider.

• Bring the astonishing resolution of your Sony 4K Ultra HD TV to life with Sony 4K Ultra HD Blu-ray Player. (The availability depends on region)

• Receive over-the-air HD broadcasts with an HD-quality antenna connected directly to the back of your TV. Visit http://www.antennaweb.org for more information on antenna selection and setup.

• Discover the wealth of entertainment now available on super-high resolution Blu-ray Disc™ player and other Sony HD equipment. 3 Sound Complete the high-definition experience with a BRAVIA Sync™ surround sound system or A/V receiver from Sony. 4 Setup Install your TV and connect your sources. To help assure the highest quality for your HD experience, use Premium High Speed HDMI (High-Definition Multimedia Interface) cables. To learn more about 4K TV, visit: U.S.A.: http://www.sony.com/HDTV Canada: http://www.sony.ca/hdtv This TV displays all video input signals in a resolution of 3,840 dots × 2,160 lines. USC:\Users\User\Desktop\SONY TV\NDL\SY20_NDL_UCM_RG_112\01GB\UCM US\5014798112_US.fm master page: Left

Precautions to Protect the Screen from Damage Image retentionOLED TV’s are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended periods of time. This is not a malfunction of the TV. Avoid displaying images that may cause image retention.The following are examples of images that may cause image retention:• Content with black bars either on the top and bottom and/or the left and right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard definition)• Static images such as photos.• Video games that might have static content in some part of the screen.• On-screen menus, program guides, channel logos etc.• Static content from applications.• On-screen tickers, such as those used for news and headlines.To reduce the risk of image retention:• Sony recommends that you turn off the TV normally by pressing the power button on the remote control or the TV.

• Fill the screen by changing [Wide mode] to eliminate the black bars. Select [Wide mode] other than [Normal].• Turn off the OSD (On Screen Display) by pressing the DISPLAY button, and turn off the menus from connected equipment. For details, refer to the instruction manuals for the connected equipment.• Avoid displaying static images with bright colors (including white), clocks or logos on any portion of the screen.• Set the picture settings based on the ambient conditions. The Standard Picture is recommended for home use and when viewing content that often displays the station logos, etc.The TV has following features to help reduce/prevent image retention.Panel refreshA panel refresh will adjust the panel uniformity. Panel refresh can be performed and should only be used when image retention is very noticeable.Caution:• The Panel refresh function may affect the panel. Do not perform Panel refresh more than once a year as it may affect the usable life of the panel.• Panel refresh takes about one hour to complete.• A white line may be displayed on the screen during the Panel refresh, this is not a malfunction of the TV.• Panel refresh will only work when the room temperature is between 50 ºF and 104 ºF (10 ºC and 40 ºC). Pixel shiftAutomatically moves the image on the screen to prevent image retention.Other featureThe screen brightness is automatically reduced when displaying still images, clocks, bright colors or logos etc. Remote Control and TV The remote control shape, location, availability and function of remote control buttons may vary depending on your region/country/TV model. (The Google Assistant) / (Microphone): Use the Google Assistant*

. For hints on how to control your TV press (the Google Assistant) / (Microphone) button and speak the phrase “voice hints”.*

////: On screen menu navigation and selection. TV: Display TV channel list or switch to input.

Protecting the TV Screen (OLED TV) MIC

REC: Record the currently viewed program on DVR*

DISPLAY: Display information. Guidelines for IR Remote Control

• Point your remote control directly at the IR sensor located on your TV.

• Make sure that no objects are blocking the path between the remote control and the IR sensor on your TV.

• Fluorescent lamps can interfere with your remote control; try turning off the fluorescent lamps.

• If you are having problems with the remote control, reinsert or replace your batteries and make sure that they are correctly inserted.

(Power) Remote Control sensor / Light sensor / LED *1 Only on limited region/country/TV model/language.*2 The Google Assistant or voice search requires an Internet connection.*3 [Cable/Satellite box setup] setting is required.*4 Accessibility shortcut is available by pressing and holding MUTE. Installing the TV to the Wall Using the optional Wall-Mount Bracket (SU-WL855 only)* (not supplied) To Customers: For product protection and safety reasons, Sony strongly recommends that installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself. To Sony Dealers and Contractors: Provide full attention to safety during the installation, periodic maintenance and examination of this product. Wall-Mount Bracket Installation Information This TV’s instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall. For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the Sony Customer Support website for your TV model at the following address. https://www.sony.com/am/support For more information, refer to the Help Guide.

Preparing for Wall-Mount InstallationYou can use the Wall-Mount Bracket SU-WL855 (not supplied) to install the TV to the wall. Make sure to attach the Table-Top Stand before installing the TV to the wall by referring to the Setup Guide.• Prepare the TV for the Wall-Mount Bracket before making cable connections.• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.• Be sure to entrust the attachment of this product to the wall to Sony dealers or licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any damage or injury caused by mishandling or improper installation.• The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to below illustration.• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children. Note

• Read the supplied Safety Booklet for additional safety information.* Only on limited region/country/TV model. 1 Remove the stand cover and terminal covers. 2 Remove the screws from the rear of the TV. Note
• Be sure to store the removed screws and reuse when attaching the Wall-Mount Bracket to the TV set. Keep the screws away from small children. Using the optional Wall-Mount Bracket (Except SU-WL855) (not supplied) This TV’s instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall.Your TV can be mounted to a wall using a suitable Wall-Mount Bracket (not supplied). If the Table-Top Stand is attached to the TV, the TV may require detaching the Table-Top Stand; see “Detaching the Table-Top Stand from the TV”.Prepare the TV for the Wall-Mount Bracket before making cable connections. 9 mm – 13 mmScrew (M6)Wall-Mount BracketTV’s rear cover

For product protection and safety reasons, Sony strongly recommends that installation of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself.

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.

• The screws for Wall-Mount Bracket are not supplied.

• The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to below illustration.

• Refer to the following table for wall-mount hole pattern.

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children. Note
• Read the supplied Safety Booklet for additional safety information.• For more detailed information, visit Sony Customer Support website.** Only on limited region/country/TV model. 1 Remove the screws from the rear of the TV. 2 Attach the Wall-Mount Bracket (not supplied) using the screws (not supplied). Note
• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.Model NameWall-mount hole pattern XBR-48A9S 300 × 300 mm 9 mm – 13 mmScrew (M6)Wall-Mount BracketTV’s rear cover Wall-Mount Bracket (not supplied)Screw (not supplied) USC:\Users\User\Desktop\SONY TV\NDL\SY20_NDL_UCM_RG_112\01GB\UCM US\5014798112_US.fm master page: Left

Detaching the Table-Top Stand from the TV To detach the Table-Top Stand from the TV, remove the screws . Note

• Do not remove the Table-Top Stand for any reason other than to install corresponding accessories on the TV.• Be sure the TV is vertical before turning on. To avoid uneven picture uniformity do not power on the TV with the panel facing down.• When attaching the Table-Top Stand again, be sure to fasten the screws (previously removed) to the original holes on the rear of the TV. Troubleshooting General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps. 1 Restart your TV by pressing the power button on the remote control for about five seconds. The TV will restart. If the TV does not recover, try unplugging the AC power cord. Then press the power button on the TV, and release it. Wait for two minutes, and plug in the AC power cord. 2 Refer to the Help menu by pressing HELP on the remote control. 3 Connect your TV to the Internet and perform a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements. 4 Visit Sony support website (information provided at the end of this manual). 5 Perform the factory data reset. When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV. It takes time to initialize the system. Wait for about one minute, then operate it again. How to reset the TV to factory settings

WARNING: The reset will clear all of your

customized settings including the parental lock setting.

• You can reset the TV to factory settings by selecting [Factory data reset]. How to select [Factory data reset], refer to the Help Guide.

• To force factory data reset, unplug the AC power cord. Press and hold button on the TV, then plug in the AC power cord.

• For security purposes, be sure to remove all personal and account information before discarding, selling or passing your TV to someone else by: unlinking/ unregistering, signing out of and deactivating all network services as well as factory reset the TV. The remote control does not function.

• Replace the batteries. The parental lock password has been forgotten.

• Enter 4357 for the PIN and enter the new PIN. The restricted profile password has been forgotten.

• Perform the force factory data reset. The screen becomes darker while watching TV.

• If the whole image or part of the image remains still, the screen brightness will be gradually reduced to prevent image retention. This is not a malfunction of the TV. You are concerned about image retention. If the same image is displayed repeatedly or for long periods of time, image retention may occur. To reduce image retention, we recommend that you turn off the TV normally by pressing the power button on the remote control or the TV.C:\Users\User\Desktop\SONY TV\NDL\SY20_NDL_UCM_RG_112\01GB\UCM US\5014798112_US.fm master page: Right

• Perform Panel refresh only when image retention is particularly noticeable. Avoid performing Panel refresh more than once a year because it may affect the usable life of the panel.• Images that include clocks, logos and bright colors (including white) easily cause image retention. Avoid displaying these types of images for long periods of time, otherwise image retention may occur. A white line appears on the screen.

• Panel refresh automatically runs after the TV has been used for long periods of time to reduce image retention. Panel refresh starts after the TV is turned off and takes about one hour to complete. A white line may be displayed on the screen during the Panel refresh. This is not a malfunction of the TV. The message [Panel refresh did not finish…] is displayed. When i) the TV is turned on, ii) the AC power cord is unplugged, or iii) the room temperature falls outside of the range between 50 ºF and 104 ºF (10 ºC and 40 ºC) during the Panel refresh, the Panel refresh is not completed. Please avoid the above three conditions during the Panel refresh. Specifications System Television system NTSC: American TV Standard ATSC (8VSB Terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality) Channel coverage Analog terrestrial: 2 – 69 / Digital terrestrial: 2 – 69 Analog Cable: 1 – 135 / Digital Cable: 1 –

Audio: In eARC (Enhanced Audio Return Channel) mode Refer to the Help Guide for details. Except eARC mode

5.1 channel linear PCM: 32/44.1/48/

88.2/96/176.4/192 kHz 16/20/24 bits, Dolby Audio, Dolby Atmos, DTS eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel) (HDMI IN 3 only)*

In eARC mode Refer to the Help Guide for details. In ARC mode Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, Dolby Atmos, DTS For more information on troubleshooting, refer to the Help Guide. USC:\Users\User\Desktop\SONY TV\NDL\SY20_NDL_UCM_RG_112\01GB\UCM US\5014798112_US.fm master page: Left

DIGITAL AUDIO OUT (OPTICAL) Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, DTS) (Stereo mini jack) Headphone 1, 2, 3 USB port 1 and 2 support High Speed USB (USB 2.0) USB port 3 supports Super Speed USB (USB 3.1 Gen 1) LAN 10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.) Refer to the Help Guide for supported files and formats in Home Network. REMOTE RS-232C mini jack, IR IN mini jack These jacks are for receiving the external control signal. Power and others Power requirements 110V – 240V AC, 50/60Hz (U.S.A./ Canada 120 V AC, 60 Hz) Power consumption In use 268 W In standby*

Less than 0.5 W with 120 V AC and less than 0.5 W with 240 V AC Screen size (measured diagonally) (Approx.)

120.7 cm / 47.5 inches (48" class)

(1,069 × 624 × 58 / 42

wall-mount hole pattern 300×300mm wall-mount screw size (mm) M6 (length: see “Installing the TV to the Wall”.) Mass (Approx.) (kg) / (lb.) with stand (without stand)

17.6 / 38.8 (13.9 / 30.7)

Others Optional accessories Wall-Mount Bracket: SU-WL855 Operating temperature: 0 ºC – 40 ºC / 32 ºF – 104 ºF *1 When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2]. *2 To support 18 Gbps, set [HDMI signal format] to [Enhanced format]. *3 Refer to the online Help Guide for details. *4 Connect your audio system to the HDMI IN 3 to route TV audio to your audio system. *5 Specified standby power is reached after the TV finishes necessary internal processes. *6 Standby power consumption will increase when your TV is connected to the network. Note

• Optional accessories availability depends on countries/region/TV model/stock.

• Design and specifications are subject to change without notice.

• Subscriptions for services and applications may be required and additional terms, conditions and/or charges may apply when using the Google Assistant. Licensing Information

• The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

• Dolby, Dolby Vision, Dolby Atmos, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2018 Dolby Laboratories. All rights reserved.

• Gracenote, the Gracenote logo and logotype, “Powered by Gracenote” logo are either registered trademarks or trademarks of Gracenote, Inc. in the United States and/or other countries.

• For DTS patents, see http:// patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS and the Symbol together, and Digital Surround are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

• Netflix is a registered trademark of Netflix, Inc.

• TUXERA is a registered trademark of Tuxera Inc. in the US and other countries.

• All other trademarks are the property of their respective owners. USC:\Users\User\Desktop\SONY TV\NDL\SY20_NDL_UCM_RG_112\02CF_FR\FY20\PDF\5014798112_FR.fm master page: Left

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