WM4000HBA - Washing machine LG - Free user manual and instructions
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USER MANUAL WM4000HBA LG
OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times.
Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed. WARNING STATEMENTS WARNING
- To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: Installation
- Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
- Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.• Before use, the appliance must be properly installed as described in this manual.• To reduce the risk of severe injury or death, follow all installation instructions.
- Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel.
- Moving or installation of the appliance requires two or more people.• Do not install the appliance in humid spaces.
- Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
- This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
- Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.This is the safety alert symbol.This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean:WARNINGYou may be killed or seriously injured if you do not follow instructions.CAUTIONYou may be injured or cause damage to the product if you do not follow instructions.4 IMPORTANT SAFETY INSTRUCTIONS
- Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
- The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
- When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
- Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
- This appliance must be positioned near to an electrical power supply.
- Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
- The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
- Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
- Use new hoses when connecting the washer to the water supply. Do not reuse old hoses. Operation
- Read all instructions before using the appliance and save these instructions.
- Use this appliance only for its intended purpose.
- If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
- If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics Customer Information Center.
- Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
- Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before reaching inside.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
- Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the appliance is used near children or pets.
- Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels.
- Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
- Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
- Do not use an extension cord or adapter with this appliance.
- Do not grasp the power cord or touch the appliance controls with wet hands.
- Do not modify or extend the power cord.
- If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.
- Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
- Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.5IMPORTANT SAFETY INSTRUCTIONS ENGLISH
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
- Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.
- Do not wash laundry that has been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
- Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
- In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a window or door to ventilate the area immediately.
- Do not tamper with controls.
- Fix the drain hose securely in place to avoid flooding.
- Do not abuse, sit on, or stand on the door of the appliance.
- Always check the inside of the appliance for foreign objects.
- Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode the drum or cause mildew or odors. Maintenance
- Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized factory parts.
- Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
- Remove any dust or foreign matter from the power plug pins.
- Do not disassemble or repair the appliance by yourself.
- Remove the door before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.
- Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products. Grounding Instructions
- Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
- The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. CAUTION STATEMENTS CAUTION
- To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:6 IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
- Install the product on a firm and level floor. Operation
- Do not place objects on top of the appliance.
- Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
- ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
- Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
- Do not combine laundry products for use in one load unless specified on the label.
- Do not touch draining water which may be hot.
- If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.
- Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
- Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, plastic mats.) Using another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.7PRODUCT OVERVIEW ENGLISH PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. WARNING
- For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View a Control Panel b Detergent Dispenser Drawer c Door d Drain Pump Filter e Drain Hose f Drain Pump Filter Cover g Leveling Feet h Door Seal i Drum Rear View a Water Inlets b Shipping Bolts c Power Cord d Drain Hose8 PRODUCT OVERVIEW Accessories Included Accessories
Non-skid Pads b Hole Caps c Wrench d Tie Strap e Elbow Bracket (for securing drain hose) Required Accessories
Hot and Cold Water Hoses Optional Accessories
kPa) Dimensions (Width X Height X Depth) 27'' X 30 1/4'' X 39'' (70 cm X 77 cm X 99 cm) Maximum Depth with Door Open 55'' (139.6 cm) Net Weight 187.4 lb (85 kg) Max. Spin Speed 1300 RPM9INSTALLATION ENGLISH INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. a Choosing the Proper Location b Unpacking and Removing Shipping Material c Connecting the Inlet Hoses d Connecting the Drain Hose e Leveling the Washer f Final Installation Check WARNING
- Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury.
- Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury, fire, electric shock, or death.
- Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
- To ensure proper airflow, do not block the large opening on the bottom of the washer with carpeting or other materials.
- Do not remove the ground prong from the power cord. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow this warning can cause serious injury, fire, electric shock, or death. abc ef10 INSTALLATION WARNING
- Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed a Pliers b Flat-Blade Screwdriver c Level Choosing the Proper Location Check the following requirements for the install location before installing the washer.
- Allow for sufficient space between the walls and the washer for installation.
- Make sure that the floor is clean, dry and free of dust, dirt, water and oil so the leveling feet cannot slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise.
- If the floor has too much flex, reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise.
- If a drain pan must be used, take extra care to follow the instructions provided with the drain pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drain pans and failure to properly level the washer may result in increased vibration and noise during operation. Power Outlet
- The power outlet must be within 60 inches (1.5 m) of either side of the washer.
- Position the washer so that the outlet and plug are easily accessible.
- Do not overload the outlet with more than one appliance.
- The outlet must be grounded in accordance with current electrical wiring codes and regulations.
- Use a time-delay fuse or circuit breaker.
- It is the personal responsibility and obligation of the washer owner to have a proper outlet installed by a qualified electrician. Flooring
- To minimize noise and vibration, install the washer on a level, solidly constructed floor capable of supporting the washer without flexing or bouncing.
- The washer must be installed on firm flooring to minimize vibration during the spin cycle. Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards.
- The floor under the washer must not slope more than 1 inch (2.5 cm) from front to back or side to side.
- Installing on carpeting and soft tile surfaces is not recommended.
- Never install the washer on a platform or weakly supported structure. Floor Installation To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the washer. Be sure to allow for wall, door, or floor moldings that may increase the required clearances. Dimensions and Clearances A 24 3/4'' (62.6 cm) B 55'' (139.6 cm) C 30 1/4'' (77 cm) D 4'' (10 cm) E1'' (2.5 cm)
A11INSTALLATIONENGLISHStacking or Pedestal InstallationThe washer can be stacked under a dryer or on top of a pedestal or pedestal washer. NOTE
- Refer to the instructions packaged with the optional pedestal kit before stacking appliance on pedestal.• Do not use a drain pan with a pedestal or pedestal washer installation as it can block the drawer. Using a drain pan may result in increased vibration and noise during operation. Unpacking and Removing Shipping Material Remove all shipping materials from the washer for proper operation and inspect it for shipping damage. CAUTION
- Failure to remove shipping materials can cause excessive noise and vibration. Unpacking Shipping Material
- This feature is only available on some models.Lift the washer off the foam base.• After removing the carton and shipping material, lift the washer off the foam base.• Make sure the plastic drum support a* comes off with the base and is not stuck to the bottom of the washer.• If you must lay the washer down to remove the carton base b, always protect the side of the washer and lay it carefully on its side. Do not lay the washer on its front or back. Removing Shipping Material 1 Remove the bolt assemblies.
- Starting with the bottom two shipping bolts c , use the included wrench to fully loosen all 4 shipping bolts by turning them counterclockwise.• Remove the bolt assemblies (bolts and retainers) by wiggling them slightly while pulling them out. 2 Install the hole caps.
- Locate the hole caps d included in the accessory pack or attached to the back of F 27'' (70 cm)G1/4'' (0.5 cm)Dimensions and ClearancesA 30 1/4" (77 cm)B 4'' (10 cm)C1'' (0.5 cm)D 27'' (70 cm)E 77 1/2'' (196.8 cm)F1/4'' (0.5 cm)Dimensions and ClearancesABCCD
*12 INSTALLATION the washer. Install the caps in the holes left by the bolt assemblies. CAUTION
- Once removed, save the bolt assemblies for future use. To prevent damage to internal components, do not transport the washer without reinstalling the shipping bolts. Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer. NOTE
- The power cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place. Connecting the Water Inlet Hoses To avoid the risk of costly water damage, purchase and install new water inlet hoses when installing the washer. WARNING
- Do not overtighten the hoses or cross-thread the hose fittings. Overtightening or cross-threading can damage the valves or couplings, resulting in leaking and property damage.
- Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. NOTE
- Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years.
- Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.
- Water supply pressure must be between 20 psi and 120 psi (138 - 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed.
- Your hot water heater should be set to deliver water at 120–135 °F (48–57 °C) to allow the washer to properly control wash temperatures.
- Do not store or install the washer in a location subject to freezing temperatures. Damage to the water inlet hoses and internal mechanisms of the washer can result. If the washer was exposed to freezing temperatures prior to installation, allow it to stand at room temperature for several hours before use and check for leaks prior to operation.
- Do not use flood-preventing hoses with auto shut off devices. The devices can be tripped during fill and prevent the washer from filling properly. How to Connect the Water Inlet Hoses 1 Check the fittings and seals. Inspect the threaded fitting on each hose and make sure there is a rubber seal a in place in both ends of each hose to prevent leaking. 2 Connect the water supply hoses.
- Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers.
- Connect the blue hose to the cold water faucet and the red hose to the hot water faucet. 3 Flush out the inlet hoses.
- After the hoses are connected, turn on the water faucets and flush out any foreign substances such as dirt, sand, or sawdust.13INSTALLATION ENGLISH
- Let the water drain into a bucket, and check the water temperature to make sure you’ve connected the hoses to the correct faucets. 4 Attach the inlet hoses to the back of the washer.
- Attach the hot water inlet hose to the hot water inlet on the back of the washer. Attach the cold water inlet hose to the cold water inlet on the back of the washer.
- Tighten the fittings securely. Turn on both faucets all the way and check for leaks at both ends of the hoses. Connecting the Drain Hose Connect the drain hose to either a standpipe or laundry tub. WARNING
- The drain hose should always be properly secured. Failure to properly secure the drain hose can result in flooding and property damage. NOTE
- The drain must be installed in accordance with any applicable local codes and regulations.
- Make sure that the drain hose is not stretched, pinched, crushed, or kinked.
- Do not install the drain hose with the end lower than 29.5 inches (75 cm) or higher than 96 inches (244 cm) above the bottom of the washer or more than 60 inches (152 cm) away from the washer.
- Never create an airtight seal between the hose and the drain with tape or other means. If no air gap is present, water can be siphoned out of the drum resulting in poor wash/rinse performance or clothing damage. Using a Standpipe to Drain 1 Clip the end of the hose into the elbow bracket.
- Connect the elbow bracket a within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer. 2 Insert the end of the drain hose into the standpipe. 3 Use the provided tie strap b to secure the drain hose in place. 4 If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the provided tie strap c (ribbed side on inside). 4 "(10 cm)14 INSTALLATION Using the Laundry Tub to Drain 1 Clip the end of the hose into the elbow bracket.
- Connect the elbow bracket a within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer. 2 Hang the end of the drain hose over the side of the laundry tub. 3 Use the provided tie strap to secure the drain hose in place. Leveling the Washer The drum of the washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a solid, level surface. CAUTION
- Using the washer without leveling it may cause excess vibration and noise, leading to a washer malfunction.
- Adjust the leveling feet only as far as necessary to level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate. NOTE
- Before installing the washer, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise. How to Level the Washer 1 Position the washer in its final location.
- Take special care not to pinch, strain, or crush the water and drain hoses. If you have a carpenter’s level a, you can use it to check that the washer is level. The slope beneath the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor.
4 "(10 cm)15INSTALLATION ENGLISH 2 Adjust the leveling feet.
- Turn all 4 leveling feet in one direction to raise the washer or the other direction to lower it. 3 Check the level again.
- Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, readjust the leveling feet. 4 Tighten the locknuts b
- Turn the locknuts counterclockwise and tighten them when the washer is level. Using Non-Skid Pads If you install the washer on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the non- skid pads under the leveling feet and adjust the level. 1 Clean the floor to attach the non-skid pads.
- Use a dry rag to remove and clean foreign objects or moisture. If moisture remains, the non-skid pads may slip. 2 Adjust the level after placing the washer in the installation area. 3 Place the adhesive side c of the non-skid pad on the floor.
- It is most effective to install the non-skid pads under the front leveling feet. If it is hard to place the pads under the front leveling feet, place them under the back leveling feet. a This side up b Remove backing 4 Recheck the washer’s levelness.
- Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, level the washer again. Final Installation Check Connecting to the Power Supply Plug the washer into a 120 VAC, 60 Hz grounded 3- prong outlet. WARNING
- Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malfunction.
- Do not modify the power cord and plug provided with the appliance. Do not damage it when installing or moving the appliance. Doing so may result in death, fire, electric shock, or malfunction.
- Make sure that the appliance is grounded.
- Connect this appliance to a grounded outlet conforming to the rating prior to use. Failure to do so may result in fire, electric shock, or malfunction.
- Do not damage or cut off the ground prong of the power cord. Doing so may cause death, fire, electric shock, or product malfunction.
- Improper connection of the equipment grounding conductor can result in risk of electric shock. Check with a qualified electrician or service technician if you are in doubt as to whether the appliance is properly grounded. If the plug does not fit the outlet, have a proper outlet installed by a qualified electrician.
- The appliance and outlet must be positioned so that the plug is easily accessible.16 INSTALLATION WARNING
- Do not use an adapter or extension cord. Doing so may result in serious injury, fire, electric shock, or death.
- For best performance, plug the appliance into its own individual outlet. This helps prevent overloading house wiring circuits which could cause a fire hazard from overheated wires.
- If necessary, use a new, UL-listed 3-prong (grounding) plug rated at no less than the branch circuit. Do not use an extension cord longer than 3 feet. Failure to follow these warnings may result in serious injury, fire, electric shock, or death. Testing the Washer Check if the washer is properly installed and run a test cycle. 1 Load the washer with 6 thick bath towels (approximately 6 pounds). 2 Press the Power button. 3 Press the Rinse+Spin button. 4 Press the Start/Pause button to start the wash cycle. 5 Make sure that water is supplied, that the washer does not rock or vibrate excessively, and that it drains well during the spin cycle. NOTE
- If water leaks during water supply, see Connecting the Water Inlet Hoses to connect them properly.
- If the washer rocks and vibrates excessively, see Leveling the Washer to level it again.
- If the drain does not work, see Connecting the Drain Hose to install the hose properly.17OPERATION ENGLISH OPERATION Before Use WARNING
- To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview 1 Sort laundry and load the washer.
- Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer.• If using single-use detergent packs, place pack into the drum before loading the laundry. 2 Add cleaning products.
- Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser.
- If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer.
- Do not place liquid or powdered detergent packs in the dispenser. 3 Turn on the washer.
- Press the Power button to turn on the washer. 4 Select a cycle.
- Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected.
- The preset wash temperature, spin speed, soil level and option settings for the selected cycle are shown.
- The Normal cycle must be selected in order to change its default settings.
- Pressing the Start/Pause button without selecting a cycle immediately starts the Normal cycle with the default settings. 5 Adjust settings.
- Default settings for the selected cycle can be changed, if desired, using the cycle modifier and option buttons.
- Not all modifiers and options are available on all cycles. A different chime sounds and the LED does not light up if the selection is not allowed. 6 Begin cycle.
- Press the Start/Pause button to begin the cycle. The door locks, and the washer agitates briefly without water to measure the weight of the load.
- If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings are lost. 7 End of cycle.
- When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling.18 OPERATION
- Check around the door seal when removing the load for small items that may be caught in the seal. NOTE
- The washer rotates the laundry in a way that allows it to use less water while still fully saturating the clothing. It is normal to be unable to see water during the wash cycle.
- If the temperature or the water level inside the machine is too high, the door will not unlock when the Start/Pause button is pressed, and the Add Item function will not be available (on applicable models). To stop a cycle and drain the water completely, turn the power off, then on, and then select Rinse+Spin. Sorting Laundry CAUTION
- Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
- Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor. Grouping Similar Items For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads made up of similar items. Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below. Colors Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes. Soil Level Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing. Fabric Type Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates. Lint Type Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector - knit sweater; lint producer - terry cloth towels.) How to Sort Laundry By Colors By Soil By Fabric By Lint White Heavy Delicates Lint Producer Lights Normal Easy Care Lint Collector Darks Light Sturdy19OPERATION ENGLISH Fabric Care Labels Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations. Loading the Washer CAUTION
- Clothing or articles that are waterproof or water- resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration. General Tips
- Check and empty pockets. Paper clips, coins, matches, etc.can damage clothing and the washer.
- Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes.
- Pretreat heavily stained areas for best results.
- Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance.
- For best performance, load clothes as shown. - Do not press down on items while stacking them in the drum. - Load clothes loosely, and do not overfill the drum. Clothes need room to circulate in order to get clean.
- Combine large and small items in the drum. Load large items first. Large items should not be more than half of the total load.
- The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily.
- The washer will not fill or operate with the door open. Category Label Directions WashingHand washMachine wash, Normal cyclePerm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin)Gentle/Delicate setting (slow agitation and/or reduced wash time)Do not washDo not wringWater Temperature Hot Warm Cold/CoolBleach SymbolsAny bleach (when needed)Only non-chlorine bleach (when needed)Do not bleach
- Wash thick, bulky items individually. Heavy blankets, comforters, bedspreads, or pet beds can get tangled or cause an unbalanced load if combined with other items. Small Items
- Do not wash a single small item. Add enough similar items to the load to prevent an out-of- balance load.
- Wash small, light items in a mesh bag. Small items can get caught in the impeller at the bottom of the drum, and brassiere hooks can snag on other clothing or the drum. Adding Cleaning Products About Detergent Use This washer is designed for use with only HE (High- Efficiency) detergents.
- HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and washer damage.
- Detergents designated as HE-compatible may not provide optimal results.
- For proper wash performance, always measure detergent using the measuring device provided by the detergent manufacturer. For an average load, use less than half of the recommended maximum. Use less detergent for soft water, light soil, or smaller loads.
- Use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems.
- Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, detergent buildup in clothing, and residue buildup that can contribute to odors in the washer.
- Do not use more than one single-use detergent pack in the washer. Using too much detergent may cause oversudsing and unsatisfactory performance. Reduce detergent amount or add an extra rinse if detergent residue is left on fabrics. To add an extra rinse, select the Extra Rinse option. a Maximum fill line b Average load fill line c Liquid detergent d Powdered detergent Single-Use Detergent Packs Place liquid or powdered detergent packs in the drum before loading laundry. Do not place detergent packs in the dispenser. Using the Dispenser To add cleaning products to the automatic dispenser: 1 Open the dispenser drawer. 2 Load the laundry products into the appropriate compartments.
- Follow the manufacturer’s recommendations when adding cleaning products. a Pre-wash detergent compartment (on some models) b Liquid detergent cup c Main wash detergent compartment d Liquid fabric softener compartment e Liquid chlorine bleach compartment21OPERATION ENGLISH 3 Gently close the detergent dispenser drawer before starting the cycle.
- Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed.
- Be careful not to get a hand caught in the drawer while closing.
- It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle. CAUTION
- Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer. These products can damage the washer’s finish and controls. Pre-wash Detergent Compartment Add liquid or powdered detergent to this compartment when using the Pre-wash option. Always use HE (High-Efficiency) detergent with your washer.
- When using the Pre-wash option, liquid detergent for the main wash needs to be loaded in the liquid detergent cup accessory in the main wash dispenser (where applicable), to prevent it from being dispensed with the pre-wash detergent.
- The amount of detergent added for the Pre- wash option is 1/2 the amount recommended for the main wash cycle. For example, if the main wash cycle requires one measure of detergent, add 1/2 measure for the Pre-wash option. Main Wash Detergent Compartment This compartment holds laundry detergent for the main wash cycle. Either powdered or liquid detergent may be used in this compartment.
- The detergent is added to the load at the beginning of the cycle. Always use HE (High- Efficiency) detergent with your washer.
- Do not exceed the maximum fill line. Using too much detergent can result in detergent buildup in clothing and the washer.
- Liquid or powdered color-safe bleach may be added to the main wash compartment with detergent of the same type. Do not mix liquids and powders
- If the dispenser has a liquid detergent cup and insert: - Make sure they are in place when using liquid detergent. - Make sure to remove them when using powdered detergent. Powdered detergent will not dispense with the liquid detergent cup and insert in place.
- If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser. Liquid Bleach Compartment This compartment holds liquid bleach, which is dispensed automatically at the proper time during the wash cycle. The dispenser is activated twice to ensure complete dispensing of the bleach. Any liquid remaining in the dispenser at the end of the cycle is water, not bleach. WARNING
- Do not mix chlorine bleach with ammonia or acids such as vinegar or rust/scale remover. Mixing chemicals like these can produce a lethal gas, resulting in severe injury or death. NOTE
- Do not add powdered bleach to this compartment. The bleach compartment is designed to dispense liquid bleach only. Powdered or liquid color-safe bleach will not dispense properly.
- Follow the manufacturer’s recommendations when adding bleach. Never add more than one cup, and do not exceed the maximum fill line or the bleach may be dispensed immediately and damage fabrics. Using too much bleach can also damage fabrics.
- Never pour undiluted liquid chlorine bleach directly onto the load or into the drum. Fabric damage can occur.
- Do not use color-safe bleach or oxygen bleach in the same cycle with liquid chlorine bleach. Fabric Softener Compartment This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle. Either powdered or liquid fabric softener may be used.
- Do not exceed the maximum fill line. Using too much fabric softener may stain clothes or cause buildup on fabrics or in the washer.
- Dilute concentrated fabric softeners with warm water.
- Never pour fabric softener directly onto the load or into the drum.22 OPERATION Control Panel Control Panel Features a Power On/Off Button
- Press this button to turn the washer on or off.
- Pressing this button during a cycle will cancel that cycle and any load settings will be lost.
- The door will unlock after a brief pause. NOTE
- If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The washer can be restarted at any time before the drain begins. However, once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off. b Cycle Selector Knob
- Turn this knob to select the desired cycle.
- Once the desired cycle has been selected, the standard presets will appear in the display. These settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle. c Start/Pause Button
- Press this button to start the selected cycle.
- If the washer is running, use this button to pause the cycle without losing the current settings. NOTE
- If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained. d Cycle Modifier Buttons
- Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected cycle.
- The current settings are shown in the display.
- Press the button for that option to select other settings. e Time and Status Display f Option and Extra Function Buttons
- These buttons allow you to select additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds.23OPERATION ENGLISH Time and Status Display a Cycle Status Indicators
- These LEDs will blink when a cycle is selected to indicate which stages will run.
- When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking. b Estimated Time Remaining
- When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected.
- If the display shows ---, then the time will be displayed after the load sensing has detected the load size.
- The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual time. NOTE
- Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated time may change once the load size has been measured.
- If the Delay Wash function is set, the remaining delay time counts down until the cycle begins. c AI DD Indicator
- AI DD provides the appropriate drum rotation actions after load sensing is completed.
- This indicator lights up when: - the Normal cycle is selected and operated, except for when the Heavy soil level is selected. - the Bright Whites
and Rinse+Spin cycles are selected and operated with any cycle options. d Door Lock Indicator
- This indicator lights up when the cycle starts and the door is locked.
- The indicator light stays on until the cycle is paused, stopped or has finished. e Wi-Fi Indicator
- This indicator is lit when the product is connected to a home Wi-Fi network. f Remote Start Indicator
- This indicator lights up when the Remote Start feature is activated.24 OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section. Cycle Guide Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on. NOTE
- Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).
- Temperature indicator lights up when one of Tap Cold, Cold, Warm, Hot or Extra Hot is selected.
- Spin indicator lights up when one of No Spin, Low, Medium, High or Extra High is selected. Cycle Normal Description Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk.
- Pressing the Start/Pause button without selecting a cycle will cause the Normal cycle to begin immediately, using the default settings. Wash Temp. Default: Warm Available: All Spin Speed Default: High Available: All Soil Level Default: Normal Available: All Cycle Heavy Duty Description Suitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful wash motions.
- When washing large loads, there will be brief periods of 2 minutes or more without agitation. These soak periods are part of the cycle’s design, and are normal. Wash Temp. Default: Warm Available: All Spin Speed Default: Extra High Available: All Soil Level Default: Heavy Available: All Cycle Bedding Description Suitable for washing blankets or bulky items which have difficulty absorbing water, such as pillows, blankets, comforters, sheets or pet bedding.
- Do not use this cycle to wash a mixed load of bedding and non-bedding items.
- Do not mix large/bulky items with smaller articles of clothing.
- Do not wash excessively large items. If large/bulky items do not fit easily into the tub, there may not be enough room for them to move during washing.25OPERATION ENGLISH Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Medium Available: Medium, Low, No Spin Soil Level Default: Normal Available: All Cycle Sanitary Description Washes clothes at a high temperature. Wash Temp. Default: Extra Hot Available: Extra Hot Spin Speed Default: High Available: All Soil Level Default: Normal Available: All Cycle Allergiene
Description This cycle is a powerful, high-temperature cycle designed specifically to reduce certain allergens. NOTE
- Selecting this cycle automatically incorporates steam into the wash cycle.
- This cycle can significantly reduce allergens in bedding and clothing.
- This cycle helps reduce dust mite populations and helps reduce allergens. Due to the higher energy and temperatures used, this cycle is not recommended for wool, silk, leather, or any other delicate or temperature sensitive items. Spin Speed Default: High Available: All Cycle Tub Clean Description This is a special cycle designed to clean the inside of the washer. Cycle Bright Whites
Description This cycle is for washing white items only. (less than 15 lb (6.8 kg)) Wash Temp. Default: Hot Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: High Available: All Soil Level Default: Normal Available: All Cycle Delicates Description Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which can easily be damaged. (less than 8 lb (3.63 kg)) Wash Temp. Default: Cold Available: Warm, Cold, Tap Cold Spin Speed Default: Medium Available: Medium, Low, No Spin Soil Level Default: Normal Available: All Cycle Perm. Press Description Use this cycle to minimize wrinkles when washing tablecloths or “wrinkle-free” clothes. Cycle Bedding26 OPERATION Available Options † This option is automatically included in the cycle and cannot be deselected. NOTE
- Delay Wash, Extra Rinse, and Add Item can be selected for every cycle in this table.
- Steam and Cold Wash cannot be selected at the same time.
option is on, you cannot select No Spin as your Spin. Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Medium Available: High, Medium, Low, No Spin Soil Level Default: Normal Available: All Cycle Towels Description Use this cycle for washing towels, shirts, jeans and mixed loads. Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Extra High Available: All Soil Level Default: Normal Available: All Cycle Speed Wash Description Quickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightly soiled garments. (less than 3 lb (1.36 kg))
- Use very little detergent in this cycle. To add an extra rinse, use the Extra Rinse option. Wash Temp. Default: Hot Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Extra High Available: All Soil Level Default: Light Available: All Cycle Downloaded (Small Load) Description You can use a smartphone to download a specialized cycle to this cycle position.
- The default cycle is Small Load, used for normally soiled loads with a few items. This cycle is also available for download.
- Refer to the LG ThinQ application to see the cycles available for download. Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: High Available: All Soil Level Default: Normal Available: All Cycle Perm. Press27OPERATION ENGLISH Cycle Steam Fresh Care Turbo Wash
Cold Wash Pre-wash Normal
Downloaded default: Small Load ###28 OPERATION Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You cam also customize these settings using the cycle modifier buttons.
- Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit.
- The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency.
- This is a high-efficiency washer, and the water levels may be much lower than you expect. This is normal, and cleaning/rinsing performance will not be compromised. NOTE
- The LED next to the setting lights up when the setting is selected.
- To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every cycle.
- A chime will sound twice and the LED will not light if the desired setting is not allowed for the selected cycle.
- Follow the fabric care labels on the garment for best results. Temp. Make sure the wash temperature is suitable for the type of load you are washing.
- Press the Temp. button repeatedly to select the wash and rinse temperature combination for the selected cycle.
- All rinses use unheated cold water.
- Cold rinses use less energy. The actual cold rinse temperature depends on the temperature of the cold water at the faucet.
- Your washer features a heating element to boost the hot water temperature for Extra Hot settings. This provides improved wash performance at normal water heater settings. Spin Higher spin speeds extract more water from clothes, reducing drying time and saving energy.
- Press the Spin button repeatedly until the desired speed is selected.
- Some fabrics, such as delicates, require a slower spin speed. Soil Adjusting the soil level setting will modify the cycle times and/or wash actions.
- Press the Soil button repeatedly until the desired soil level is selected.
- The Heavy soil setting may increase cycle times. The Light soil setting may decrease cycle times. Options and Extra Functions Your washer includes several additional cycle options to customize cycles to meet your individual needs.
- Select the desired option after selecting the desired cycle and settings. NOTE
- The LED for the option will light when the option is selected.
- To protect your garments, not every option is available with every cycle.
- A chime will sound twice and the LED will not light if the selected option is not allowed for the selected cycle. Steam Adding this option to a wash cycle helps provide superior cleaning performance. Using steam gives fabrics the cleaning benefits of a very hot wash.
- Steam may not be clearly visible during steam cycles. This is normal. Too much steam could damage clothing.
- Do not use steam with delicate fabrics such as wool and silk, or easily discolored fabrics. WARNING
- Do not touch the door during steam cycles. The door surface can become very hot and can cause severe burns. Allow the door lock to release before opening the door.29OPERATION ENGLISH
- Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle. Steam can cause severe burns. Fresh Care Use this function when you will not be able to unload your clothes immediately after the wash cycle ends.
- The drum will tumble periodically for up to 19 hours to prevent wrinkles. 1 Turn on the power. 2 Select the desired cycle. 3 Press and hold the Steam button for 3 seconds to select this function. 4 Press the Start/Pause or Power button at any time to unload laundry. Using the Pre-wash Option This option adds a pre-wash (for about 15 - 17 minutes) for improved cleaning of heavily soiled or stained clothing. NOTE
- If you select Pre-wash after putting the detergent directly in the drum, the detergent may be washed away, reducing the washing performance. Remote Start Use a smartphone to control your washer remotely.
- For more information, see SMART FUNCTIONS in this manual. Delay Wash Once you have selected the cycle and other settings, press the Delay Wash button to delay the start of the wash cycle.
- Each press of this button increases the delay time by 1 hour, for up to 19 hours.
- Once the desired delay time is set, press the Start/Pause button to start the delay time. NOTE
- If the Start/Pause button is not pressed to begin the delay time, the washer automatically turns off after a certain time and all cycle settings are lost. Wi-Fi When the washer is connected to a home Wi-Fi network, the f icon on the control panel is lit.
- To connect the washer to the LG ThinQ application, press and hold the Delay Wash button for 3 seconds. Add Item Use this function to add garments or remove foreign objects like coins or keys after the cycle has started. 1 Press the Add Item button while the wash cycle is running.
- The cycle pauses and the door unlocks. 2 Open the door, add garments or remove foreign objects, and close the door. 3 Press the Start/Pause button to resume the cycle. The cycle continues automatically. WARNING
- Do not attempt to force the door to open when locked. Doing so could result in damage to the appliance, malfunction, or personal injury. NOTE
- If the water level and temperature are safe, the door lock LED turns off and the door unlocks once the wash movement has stopped.
- If the water level is too high, the door will not unlock, and this function cannot be used.
- If the temperature in the drum is higher than 113 °F (45 °C), a short warning chime sounds and this function is not allowed for safety.
- This function is disabled during the Tub Clean cycle.
- To preserve wash performance, wash time may be extended depending on when garments are added to a cycle.30 OPERATION NOTE
- Be careful when opening the door as wet laundry may drip or fall out. Turbo Wash
Adding this option reduces the cycle time while still providing similar wash performance to the same cycle without Turbo Wash
Cold Wash Press the Cold Wash button to save energy by using cooler water. It will increase the wash and rinse times to maintain wash performance.
- Wash time will increase up to several minutes with this option.
- For best wash results, only wash small loads (less than 8 lb) with this option. Extra Rinse This option adds an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics.
- Press the Extra Rinse button to add additional rinses to the cycle. Rinse+Spin Select this option to rinse and spin a load separately from a regular cycle. This can be helpful in preventing fresh stains from setting in fabrics. 1 Press the Power button to turn on the washer.
- Do not select a cycle. 2 Press the Rinse+Spin button.
- You can change the spin speed by pressing the Spin button. 3 Press the Start/Pause button. Control Lock Use this function to disable the controls. This function can prevent children from changing cycles or operating this washer. NOTE
- The function does not lock the door.
- Once this function is set, all buttons are locked except the Power button.
- When the controls are locked, CL and the remaining time are alternately shown on the display during the wash cycle.
- Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions. Locking/Unlocking the Control Panel 1 Turn on the power. 2 Press and hold the Rinse+Spin button for 3 seconds to activate/deactivate this function.
- When the function is deactivated, a chime will sound and the remaining time for the current cycle will reappear on the display. Signal The washer plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off.
- To turn the function on/off, press the Signal button. Spin Only Use this option to spin clothes and drain the water from the tub.
- Use this option to drain water if the wash cycle is interrupted by a power failure or to spin dry hand-washed items.
Press the Power button to turn on the washer.
- Do not select a cycle. 2 Press and hold the Spin button for 3 seconds.
- You can change the spin speed by pressing the Spin button. 3 Press the Start/Pause button to begin.31SMART FUNCTIONSENGLISH SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features
- Remote Start- Control the appliance remotely from the LG ThinQ application.• Downloaded- Download new and specialized cycles that are not included in the standard cycles on the appliance.• Tub Clean Coach- Find out how many cycles remain before it is time to run the Tub Clean cycle.• Energy Monitoring- Keep track of the washer's power consumption and how it is affected by your selected wash cycles and options.• Smart Diagnosis - This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.• Push Alerts- When the cycle is complete or the appliance has problems, you will receive a push message.• Settings- Set various options on the appliance and in the application. NOTE
- If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again.• This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users. Before Using LG ThinQ Application 1 Check the distance between the appliance and the wireless router (Wi-Fi network).• If the appliance is too far from the router, the signal strength becomes weak. It may take a long time to connect or installation may fail. 2 Turn off the Mobile data or Cellular Data on your smartphone. 3 Connect your smartphone to the wireless router. NOTE
- To verify the Wi-Fi connection, check that the f icon on the control panel is lit.• The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.• LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.• If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.• The Wi-Fi connection may not connect or may be interrupted because of the home network environment.• The network connection may not work properly depending on the Internet service provider.• The surrounding wireless environment can make the wireless network service run slowly.32 SMART FUNCTIONS NOTE
- If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
- If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
- The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
- Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
- If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again. Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application. Using the Appliance Remotely Remote Start Use a smartphone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle. Using Remote Start 1 Put the laundry in the drum and add detergent to the detergent dispenser drawer.
- If desired, add bleach or fabric softener to the appropriate areas of the dispenser. 2 Press the Power button. 3 Press and hold the Remote Start button for 3 seconds to enable the remote control function. 4 Start a cycle from the LG ThinQ application on your smartphone. NOTE
- Once this function is enabled, you can only start a cycle from the LG ThinQ smartphone application. If the cycle is not started, the appliance will wait to start the cycle until it is turned off remotely from the application or this function is disabled.
- If the door has been opened, you cannot start a cycle remotely. Disabling Remote Start Manually When the function is activated, press and hold the Remote Start button for 3 seconds. Download Cycle You can download new and specialized cycles that are not included in the standard cycles on the appliance. Appliances that have been successfully connected can download a variety of specialty cycles specific to the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded. NOTE
- Only one downloaded cycle can be stored on the appliance at a time. Wireless LAN Module Specifications FCC Notice The following notice covers the transmitter module contained in this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to Model LCW-004 or LCW-007Frequency Range2412 - 2462 MHzOutput Power (Max)< 30 dBm33SMART FUNCTIONS ENGLISH radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co- located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance. Industry Canada Statement This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. NOTE
- THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY
VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http:// opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information. Smart Diagnosis
Function This feature is only available on models with the c or d logo. Use this feature to help you diagnose and solve problems with your appliance. NOTE
- For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.34 SMART FUNCTIONS
- The feature may be subject to change without prior notice and may have a different form depending on where you are located. Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.
- Launch the LG ThinQ application and select the Smart Diagnosis
feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method.
- Launch the LG ThinQ application and select the Smart Diagnosis
feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application. 1 Press the Power button to turn on the appliance.
- Do not press any other buttons. 2 Place the mouthpiece of your smartphone close to the c or d logo. 3 Press and hold the Temp. button for 3 seconds or until the audible tones start. Hold the smartphone mouthpiece to the logo until the data transfer is complete.
- Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed. 4 After the data transfer is complete, the diagnosis will be displayed in the application. NOTE
- For best results, do not move the smartphone while the tones are being transmitted. Max. 10 mmMax. 10 mm35MAINTENANCE ENGLISH MAINTENANCE WARNING
- To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance.• Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.• Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or detergents with strong chemical components when cleaning the appliance. Doing so may cause discoloration or damage to the appliance, or may cause a fire.• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Regular Cleaning Care after Wash After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture.• Wipe the body of the washer with a dry cloth to remove any moisture.• Leave the door open to dry the drum interior. WARNING
- Make sure children and pets do not climb into the drum. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle. Cleaning the Exterior Proper care of your washer can extend its life. Door: Wash with a damp cloth on the outside and inside and then dry with a soft cloth. Exterior:
- Immediately wipe off any spills.• Wipe with a damp cloth.• Do not touch the surface or the display with sharp objects. Periodic Maintenance
- Use a towel or soft cloth to wipe around the washer door opening and door glass.• Always remove items from the washer as soon as the cycle is complete. Leaving damp items in the washer can cause wrinkling, color transfer, and odor. Cleaning the Drum Over time, residue may build up in the drum, leading to mildew or a musty odor. Run the Tub Clean cycle monthly to remove residue and prevent odor. NOTE
- Make sure to run the Tub Clean cycle only when the drum is empty. Never load laundry while using this cycle. The laundry may be damaged or contaminated with cleaning products.• Run the cycle more often under heavy use conditions or if odor is already present.• If mildew or musty smell already exists, run this cycle once a week for three consecutive weeks. 1 Remove any clothing from the drum. 2 Add cleaning agents.
- For other drum cleaning products, follow the cleaner manufacturer’s instructions and recommendations.Cleaner InstructionsDrum cleaner Add to main detergent compartment of detergent dispenserLime scale removerLiquid chlorine bleachAdd to bleach compartment of detergent dispenser.Powdered cleaner Pull out liquid detergent cup before adding to main detergent compartmentCleaning tablets Place directly into the washer drum.36 MAINTENANCE
- Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. 3 Close the door and press the Power button. 4 Select the Tub Clean cycle and press the Start/Pause button to begin the cycle. 5 After the cycle ends, open the door and allow the drum interior to dry completely. WARNING
- Make sure children and pets do not climb into the drum. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle. NOTE
- If you use a descaler or drum cleaner during the Tub Clean cycle, use the Rinse+Spin option to rinse the washer drum before running your next wash cycle. Automatic Alert for Tub Clean When the power is on and the tcL message blinks on the display, it means the washer drum needs cleaning. Use the Tub Clean cycle to clean the washer drum. The frequency of the automatic alert’s appearance depends on how often the washer is used. However, the message will generally appear every one to two months. Removing Mineral Buildup In areas with hard water, mineral scale can form on internal components of the washer. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. Use of a water softener is recommended in areas with hard water.
- Use a descaler to remove visible mineral buildup on the washer drum.
- After descaling, always run the Tub Clean cycle before washing clothing.
- Mineral scale and other spots may be removed from the stainless steel drum using a soft cloth soaked in stainless steel cleaner.
- Do not use steel wool or abrasive cleaners. Leaving the Door Open After you finish using the washer, leave the door open overnight to allow air to circulate and dry the drum. This helps prevent odors. Cleaning the Dispenser Drawer Leaving detergent in the detergent dispenser drawer for an extended period of time or using the washer for a long period of time may cause the build-up of residue in the detergent dispenser drawer. Remove and clean the detergent dispenser drawer once or twice a month. WARNING
- Do not spray water inside the washer. Doing so may cause fire or electric shock. 1 Turn off the washer, and unplug the power cord. 2 Pull the drawer straight out until it stops. 3 Press down hard on the disengage button a and pull the drawer completely out. 4 Remove the inserts from the drawer. 5 Clean the inserts and drawer with warm water.
- Use a soft cloth or brush to clean and to remove any residue.
- Do not use soap when cleaning the drawer and inserts. 6 Wipe off any moisture with a dry towel or cloth after cleaning. 7 To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.37MAINTENANCE ENGLISH 8 Replace the drawer. Cleaning the Door Seal Clean the door seal once a month to prevent build-up of dirt. CAUTION
- Cleaning the door seal with undiluted bleach may cause malfunction of the door seal and washer parts. You must add water to the bleach before using it. 1 Wear rubber gloves and protective goggles. 2 Dilute 3/4 cup (177 mL) of liquid chlorine bleach in 1 gallon (3.8 L) of water. 3 Wipe around the door seal.
- Soak a sponge or a soft cloth in this diluted solution and wipe all around the door seal. 4 Wipe up any moisture with a dry towel or cloth after cleaning. 5 Leave the door open to allow the door seal to dry completely. Cleaning the Water Inlet Filters If the washer does not fill properly, an error message will appear on the display. The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris. WARNING
- The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. CAUTION
- Do not use the washer without the inlet filters. Doing so will cause leaks and malfunction.
- If you use the washer in an area with hard water, the inlet filter may clog due to lime buildup and require more frequent cleaning. 1 Turn off the washer, and unplug the power cord. 2 Turn off hot and cold water faucets. 3 Unscrew the hot and cold water hoses from the back of the washer. 4 Remove the filters from the water valves carefully.
- Use pliers to pull out the filters from the water valves. 5 Remove foreign objects and soak the filters in white vinegar or a lime scale remover.
- If using a lime scale remover, follow the manufacturer’s instructions. Be careful not to damage the filters while cleaning them. 6 Rinse filters thoroughly and press them back into place. 7 Flush then reattach the water hoses.
- Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow.38 MAINTENANCE NOTE
- An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter. Cleaning the Drain Pump Filter The washer fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects. WARNING
- Opening the drain filter will result in water overflowing if there is water in the drum. Use a bucket if the drum is not completely drained before you open the drain filter.
- Using the washer without the drain filter or with an incorrectly assembled drain filter may cause leaks or malfunction of the washer. 1 Turn off the washer, and unplug the power cord. 2 Open the drain pump filter cover. 3 Drain any remaining water.
- Unclip the drain hose and remove the plug from the drain hose to drain the remaining water. 4 Remove the pump filter.
- Twist the pump filter counterclockwise to remove. 5 Clean the pump filter and opening. 6 Reassemble the plug onto the drain hose and reclip the drain hose. 7 Insert the drain pump filter and twist it clockwise. 8 Close the drain pump filter cover.39MAINTENANCE ENGLISH NOTE
- An OE message blinks on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter. Care in Cold Climates Storing the Washer If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, follow these steps to protect the washer from damage. NOTE
- Make sure the drum is empty before following these steps. 1 Turn off the washer, and unplug the power cord. 2 Turn off the water faucets. 3 Disconnect the water inlet hoses. Drain any water from the hoses. 4 Plug the power cord into a properly grounded electrical outlet. 5 Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty drum and close the door.
- Never use automotive antifreeze. 6 Turn on the washer and press the Spin button. 7 Press the Start/Pause button to start the drain pump for 1 minute.
- This will expel some of the antifreeze, leaving enough to protect the washer from damage. 8 Turn off the washer and unplug the power cord. 9 Dry the drum interior with a soft cloth, and close the door. 10 Store the washer in an upright position. 11 Remove the inserts from the dispenser. Drain any water in the compartments and let them dry. 12 To remove the antifreeze from the washer after storage, run the Rinse+Spin cycle using detergent.
- Do not add laundry to this cycle. When the Water Inlet Hoses Are Frozen 1 Turn off the washer, and unplug the power cord. 2 Turn off the faucets connected to the water inlet hoses. 3 Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. 4 Immerse the water inlet hoses in hot water to thaw them. 5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets.
- See Connecting the Water Inlet Hoses for details. 6 Turn on the faucets. 7 Press the Power button to turn on the washer.40 MAINTENANCE 8 Press the Spin button to operate spin only cycle for draining and spinning. 9 Press the Start/Pause button. When the Drain Hose is Frozen 1 Pour hot water in the washer drum and close the door. 2 Wait for 1 - 2 hours. 3 Press the Power button. 4 Press the Spin button to operate spin only cycle for draining and spinning. 5 Press the Start/Pause button to make sure the water drains.41TROUBLESHOOTING ENGLISH TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. FAQs Error Messages Q: Why does my washer make loud banging noises while it is filling with water? A: This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called water hammer, can be reduced by installing an item called a water hammer arrestor. Add-on arrestors can be purchased through your local hardware or home improvement store.Q: Why is there so little water in my washer? How can it clean the clothes? A: HE (High-Efficiency) washers are designed to properly wash your laundry while using a minimum amount of water and energy. Because the water volume is low, the small amount of detergent used is more concentrated in the water, resulting in excellent cleaning performance.Q: When I press a button, why does my washer beep and then nothing happens? A: The Control Lock feature is turned on. To turn it off, turn on the washer, then press and hold the button that has Control Lock on or under it for 3 seconds. Q: Where should I pour the powdered laundry products when doing my laundry? A: If you are using powdered laundry detergent, load it in the main detergent dispenser after removing the liquid detergent insert. Powdered laundry agents or powdered color safe bleach should be put directly into the drum. These products can be put in the empty drum before loading or on top of the laundry after loading the washer.Problem Possible Cause & Solution INLET ERRORWater supply faucets are not fully open.• Make sure that the water faucets are fully open.Water inlet hoses are kinked, pinched, or crushed.• Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Be careful when moving the washer during cleaning or maintenance.Water inlet filters are clogged.• Clean the inlet filters. See MAINTENANCE.Water supply pressure to faucet or house is too low.• Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted.
- Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to flush out any dirt.• If flow is too low, contact a plumber to have the water supply lines repaired.Water supply connected with leak-limiting hoses.
- The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip falsely and prevent the washer from filling.42 TROUBLESHOOTING
UNBALANCE ERROR The load is too small.
- Add additional items to allow the washer to balance the load. Heavy articles are mixed with lighter items.
- Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning. The load is out of balance.
- Manually redistribute the load if articles have become tangled, preventing the automatic rebalancing from working properly. dE, dE1, dEz, dE4
The door is not secured.
- Close and secure the door. If the message keeps appearing, unplug the power cord and call for service.
WATER OUTLET ERROR Drain hose is kinked, pinched, or clogged.
- Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer. The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer.
- Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
- Unplug the washer and wait 60 minutes. Reconnect power and try again.
- If the error code is still displayed, call for service
OVERFLOW ERROR Water level is too high due to a faulty water valve.
- Close the water faucets, unplug the washer, and call for service.
PRESSURE SENSOR ERROR The water level sensor is not working correctly.
- Close the water faucets, unplug the washer, and call for service.
MOTOR LOCKED ERROR A motor error has occurred.
- Allow the washer to stand for 30 minutes and then restart the cycle.
- If the error code is still displayed, call for service. svd OVERSUDSING DETECTION Oversudsing of detergent
- Do not add more than the manufacturer’s recommended amount of detergent.
- To remove suds, turn the washer off then back on, then run the Rinse+Spin cycle.
- If too many suds are detected during spinning, the washer stops to help prevent leaking.
WATER LEVEL SENSOR ERROR Water level is too low or high compared to the load.
- Unplug the washer and wait for 60 minutes. Reconnect power and try again.
- If the error code is still displayed, call for service.
FROZEN ERROR Inlet hose, drain hose or drain pump is frozen.
CONTROL LOCK FUNCTION The Control Lock function is on to prevent anyone from changing cycles or operating the washer.
- Turn off the Control Lock function in the control panel. See Control Lock under Options and Extra Functions. tcL
It is time to run the Tub Clean cycle.
- This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run to clean the washer drum. Problem Possible Cause & Solution43TROUBLESHOOTING ENGLISH Noises
- Call for service. Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks.
- Normal operation Spraying or hissing Water spraying or circulating during the cycle
- Normal operation Humming or Gurgling Drain pump is pumping water from the washer at times during a cycle.
- Normal operation Water sloshing A liquid in the balance ring around the pulsator helps the basket spin smoothly.
- Normal operation Water being added after the washer has already begun to operate The washer adapts to the load size and type to add more water to the cycle as needed.
- Normal operation The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the load.
- Normal operation The washer may be diluting laundry additives to add to the wash load.
- Normal operation Rattling and clanking noise Foreign objects, such as keys, coins, or safety pins may be in drum or pump.
- Stop the washer, check the drum and the drain filter for foreign objects.
- If noise continues after the washer is restarted, call for service. Thumping sound Heavy wash loads may produce a thumping sound.
- This is normal, but if the sound continues, the washer is probably out of balance. Stop and redistribute wash load. Wash load may be out of balance.
- Pause the cycle and redistribute the load after the door unlocks. Vibrating noise Packaging materials were not removed.
- See Unpacking and Removing Shipping Material in INSTALLATION. Wash load may be unevenly distributed in the drum.
- Pause the cycle and redistribute the load after the door unlocks. Not all leveling feet are resting firmly and evenly on the floor.
- See Leveling the Washer in INSTALLATION. Floor is not rigid enough.
- Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION. Squeaking noise Packaging materials were not removed.
- See Unpacking and Removing shipping Material in INSTALLATION. Problem Possible Cause & Solution44 TROUBLESHOOTING Operation Banging noise when the washer is filling with water. (Water hammer) Plumbing in the home moves or flexes when the water valves in the washer shut off.
- Water hammer is not caused by a defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results. Household water supply pressure is very high.
- Adjust household water supply regulator to a lower pressure or contact a plumber. Problem Possible Cause & Solution Water Leaking Hoses are not connected correctly.
- Check hoses and connectors for leaks, cracks, and splits.
- Check and tighten hose connections. House drain pipes are clogged.
- The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain.
- Contact a plumber to repair drain pipe. Drain hose has come out of the drain connector or is not inserted far enough.
- Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain.
- For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange. Oversudsing of detergent
- Oversudsing may create leaks, and may be caused by the type and amount of detergent used. HE (High-Efficiency) detergent is the only detergent recommended. The normal amount of detergent to use is 1/4 to 1/2 of the maximum amount recommended by the detergent manufacturer.
- Always reduce the amount of detergent if the load is small or lightly soiled, or if the water is very soft.
- Never use more than the maximum amount recommended by the detergent manufacturer. Excessive sudsing Too much detergent or incorrect detergent
- HE detergents are formulated specifically for HE (High-Efficiency) washers and contain suds reducing agents. Only use detergent with the HE (High-Efficiency) logo.
- For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent residue continues to be an issue, add an extra rinse. Washer will not turn on. Power cord is not properly plugged in.
- Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60 Hz outlet. House fuse is blown, circuit breaker has tripped, or power outage has occurred.
- Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified election. Wash cycle time is longer than usual. The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions.
- This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary. Problem Possible Cause & Solution45TROUBLESHOOTING ENGLISH Incomplete or no dispensing of detergent Detergent compartments clogged from incorrect filling.
- Make sure that detergent and additives are put into the correct dispenser compartments.
- For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle. Too much detergent used.
- Make sure that the suggested amount of detergent is used according to the manufacturer’s recommendations. You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging. Use only HE (High-Efficiency) detergent. NOTE
- Always use as little detergent as possible. HE (High-Efficiency) washers need very little detergent to achieve optimum results. Using too much detergent will cause poor wash and rinse performance and may contribute to odors in the washer. Insufficient water supply
- Make sure that both hot and cold water faucets are turned on all the way. Normal residue
- It is normal for a small amount of detergent to remain in the dispenser. If this residue builds up, it can interfere with normal dispensing of detergents. Refer to the cleaning instructions. Washer will not operate. Control panel has powered off due to inactivity.
- This is normal. Press the Power button to turn on the washer. Washer is unplugged.
- Make sure that the power cord is plugged securely into an electrical outlet. Water supply is turned off.
- Turn both hot and cold faucets fully on. Controls are not set properly.
- Make sure that the cycle was set correctly, close the door and press the Start/Pause button to start the wash cycle. Door is open.
- Close the door and make sure that nothing is caught under the door preventing it from closing completely. Circuit breaker/fuse is tripped/blown.
- Check house circuit breakers/fuses. Replace fuses or reset breaker. The washer should be on a dedicated branch circuit. Start/Pause button was not pressed after the cycle was set.
- Press the Power button then reselect the desired cycle and press the Start/Pause button. If the Start/Pause button is not pressed within a certain time, the washer will be turned off. (The time varies by model, from 4 to 60 minutes.). Extremely low water pressure.
- Check another faucet in the house to make sure that household water pressure is adequate. Washer is too cold.
- If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the Power button. Otherwise, the display will not come on. Problem Possible Cause & Solution46 TROUBLESHOOTING Washer is not filling properly. Filter is clogged.
- Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in MAINTENANCE. Inlet hoses may be kinked.
- Check that inlet hoses are not kinked or clogged. Energy efficiency
- This is a High-Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washer. Insufficient water supply
- Make sure that both hot and cold water faucets are turned on all the way. Washer door is open.
- Close the door and make sure that nothing is caught under the door preventing it from closing completely. Water level is too low.
- The water will not normally cover the clothes. The fill level is optimized for the wash motion to achieve the best wash performance. Water in the washer does not drain or drains slowly. Drain hose is kinked, pinched, or clogged.
- Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer. The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer.
- Move the end of the drain hose so that it is lower than 96 inches (2.4 m). Bleach does not dispense. Bleach dispenser cover is not properly installed (on some models).
- Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle. Bleach dispenser is dirty or clogged.
- Lift out the bleach dispenser cover and clean out the reservoir. Lint and other foreign debris that are collected inside the dispenser may prevent proper dispensing of the bleach. Premature dispensing of bleach Bleach dispenser filled for future load.
- You cannot store bleach in the dispenser for future use. The bleach will be dispensed every load. Overfilling the bleach dispenser
- Overfilling the bleach dispenser will cause the bleach to dispense immediately, which will damage the laundry or the washer. Always measure bleach, but never fill above the max line on the dispenser. A half cup of bleach is sufficient for most loads. Never use more than 1 cup of bleach. Problem Possible Cause & Solution47TROUBLESHOOTING ENGLISH Performance Problem Possible Cause & Solution Wrinkling Washer is not unloaded promptly.
- Always remove items from the washer as soon as the cycle is complete. Washer is overloaded.
- The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. Hot and cold water inlet hoses are reversed.
- Hot water rinse can set wrinkles in garments. Check the Inlet hose connectors. Staining Bleach or softener dispensed too soon.
- Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener to dispense immediately. Always measure bleach, and never use more than 1 cup. Bleach or softener was added directly to the wash load in the drum.
- Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle. Washer was not unloaded promptly.
- Always remove items from the washer as soon as possible after the cycle is completed. Clothes were not properly sorted.
- Always wash dark colors separately from light colors and whites to prevent discoloration.
- Never wash heavily soiled items with lightly soiled items. Poor stain removal Proper options are not selected.
- Heavier soils and tougher stains may require extra cleaning power. Select the Heavy Soil feature to boost the cleaning power of the selected cycle. Previously set stains.
- Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal. Musty or mildewy odor in the washer Incorrect or too much detergent has been used.
- Use only HE (High-Efficiency) detergent in accordance with the manufacturer’s instructions. Inside of the drum was not cleaned properly.
- Run the Tub Clean cycle regularly.48 TROUBLESHOOTING Odor Wi-Fi Problem Possible Cause & Solution Odor Some odor is caused by the rubber attached to the washing machine.
- This odor is normal for new rubber and will disappear after the machine has been run a few times. If the rubber door gasket and door seal area are not cleaned regularly, odors can occur from mold or foreign substances.
- Be sure to clean the gasket and door seal regularly and check under the door seal for small items when unloading the washer. Odors can occur if foreign substances are left in the drainage pump filter.
- Be sure to clean the drainage pump filter regularly. Odors can occur if the drainage hose is not properly installed, causing siphoning (water flowing back inside the washing machine).
- When installing the drainage hose, be sure that it doesn’t become kinked or blocked. Using the dry function, odors can occur from lint and other laundry matter sticking to the heater. (Dryer model only)
- This is not a malfunction. A particular odor can occur from drying wet clothes with hot air. (Dryer model only)
- The odor will disappear after a short while. Problem Possible Cause & Solution Trouble connecting appliance and smartphone to Wi-Fi network The password for the Wi-Fi network was entered incorrectly.
- Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is turned on.
- Turn off the Mobile data on your smartphone before connecting the appliance. The wireless network name (SSID) is set incorrectly.
- The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) The router frequency is not 2.4 GHz.
- Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. The appliance and the router are too far apart.
- If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.49LIMITED WARRANTY ENGLISH LIMITED WARRANTY USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Washer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S. Territories.
- Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
- Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
- Replaced Product or part(s) will be the property of LG.
- Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty. In the event of no proof of purchase, warranty start date will be ninety (90) days from the manufacture date. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. THIS LIMITED WARRANTY DOES NOT COVER:
- Service trips to i) deliver, pick up, or install, or; educate how to operate the Product;, ii) correct wiring;, or
iii) correct unauthorized repairs or installations of the Product.
- Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service. WARRANTY PERIOD Washer Direct Drive Motor (Stator or Rotor) Stainless Steel Drum Parts (internal/ functional parts only) and Labor: One (1) year from the date of original retail purchaseParts Only: Ten (10) years from the date of original retail purchaseYou are responsible for any applicable labor cost.Parts Only: Three (3) years from the date of original retail purchaseYou are responsible for any applicable labor cost.50 LIMITED WARRANTY
- Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply, or inadequate supply of air.
- Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere, in an unsuitable environment, or otherwise contrary to the Product owner’s manual.
- Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, pandemics, acts of nature, or any other causes beyond the control of LG.
- Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance, or service not approved by LG. Improper repair includes use of parts not authorized or specified by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual.
- Damage or failure of the Product caused by unauthorized modification or alteration, any other property damage or failure resulting from any water leakage where the Product is not properly installed in accordance with the Product’s owner’s manual.
- Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
- Damage or failure of the Product caused by use of parts, accessories, components, consumable cleaning products, any other products, or service that are not authorized by LG.
- Replacement of light bulbs, filters, fuses, or any other consumable parts.
- Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of your Product, unless such damage is reported within one (1) week of delivery.
- Damage or missing items to any display, open box, refurbished, or discounted Product.
- Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
- Products with original serial numbers that have been removed, altered, or cannot be readily determined at the discretion of LG.
- Increases in utility costs and additional utility expenses in any way associated with the Product.
- Any noises associated with normal operation.
- Products used for other than normal and proper household use, including, without limitation, commercial or industrial use or, use in offices, and recreational facilities or vehicles, or as otherwise outlined in the Product owner’s manual.
- Costs associated with removal and/or reinstallation of your Product.
- The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with the Product owner’s manual. The cost of repair or replacement under the above excluded circumstances shall be borne by You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.51LIMITED WARRANTY ENGLISH Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration. Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-52 LIMITED WARRANTY 800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above. CANADA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Washer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.
- Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
- Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole discretion of LGECI.
- Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty. LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture) Washer Stainless Steel Drum Direct Drive Motor (Motor or Rotor) One (1) year from the date of original retail purchase Three (3) years from the date of original retail purchase Ten (10) years from the date of original retail purchase Parts and Labor (internal/ functional parts only) Parts only (Consumer will be charged for labor) Part only (Consumer will be charged for labor)53LIMITED WARRANTY ENGLISH DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warranty’s terms. THIS LIMITED WARRANTY DOES NOT COVER:
- Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring; or iii) correct unauthorized repairs or installations of the Product;
- Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
- Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air;
- Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product’s owner’s manual;
- Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;
- Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual;
- Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
- Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
- Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product’s owner’s manual;
- Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, that are not approved/authorized by LGECI;
- Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products;
- Damage or missing items to any display, open box, refurbished or discounted Product;
- Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
- Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI;
- Increases in utility costs and additional utility expenses in any way associated with the Product;
- Replacement of light bulbs, filters, fuses or any other consumable parts;
- Costs associated with removal and/or reinstallation of the Product for repairs;
- Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or operating the unit in an unsuitable environment will not be covered under this warranty.
- Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.54 LIMITED WARRANTY All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does Not Cover, shall be borne by the consumer. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE: Call 1-888-542-2623 and select the appropriate option from the menu, or visit our website at http:// www.lg.com PROCEDURE FOR RESOLVING DISPUTES: EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the55LIMITED WARRANTY ENGLISH courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration. Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in- person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration. Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty. Opt Out.You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out;” or (ii) calling 1- 800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/ca_en/support/repair-service/schedule- repair and clicking on “Find My Model & Serial Number”). In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG. You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above. Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.56 MemoMANUAL DEL PROPIETARIO LAVADORA Lea el manual del propietario detenidamente previo a operar el electrodoméstico y mantengalo al alcance para futuras referencias. www.lg.com Copyright © 2020 LG Electronics Inc. Todos los derechos reservadosÍNDICE
3 PRODUCT FEATURES 4 SAFETY INSTRUCTIONS
ENGLISH PRODUCT FEATURES Easy-to-Use Control Panel Rotate the cycle selector knob to select the desired dry cycle. Add cycle options or adjust settings with the touch of a button. Easy-Access Reversible Door The wide-opening door provides easy access for loading and unloading. The door hinge can be reversed to adjust for installation location. Steam Functions (Steam Models) LG’s steam technology allows you to inject fabrics with a swirling jet of hot steam to refresh clothes, reduce static, and make ironing easier. Simply select the Steam Fresh™ cycle, or you can add a Steam option to selected cycles. Flow Sense™ Duct Blockage Sensing System Indicator The Flow Sense™ duct blockage sensing system detects and alerts you to restrictions in the installed household ductwork that reduce exhaust airflow through the dryer. If you see the alert: Clean or repair the ducts to remove the restrictions. Keep your ducts clean to help increase efficiency and reduce long drying times caused by blocked ducts. Smart Diagnosis™ Should you experience any technical difficulty with your dryer, it has the capability of transmitting data via your telephone to the Customer Information Center. The call center agent records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis. LG ThinQ Download the new LG smart phone app to set options, self-diagnose and troubleshoot problems with the appliance, and other useful features. This function uses Wi-Fi.
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.These words mean: WARNING You may be killed or seriously injured if you do not follow instructions. CAUTION You may be slightly injured or cause damage to the product if you do not follow instructions.All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed. WARNING- Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes.
- Clothes dryer installation must be performed by a qualified installer.
- Do not install a clothes dryer with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct clothes dryer airflow and increase the risk of fire.
- To reduce the risk of severe injury or death, follow all installation instructions.
- Save these instructions. WARNING FIRE OR EXPLOSION HAZARDFailure to follow safety warnings exactly could result in serious injury, death or property damage.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • WHAT TO DO IF YOU SMELL GAS- Do not try to light any appliance.- Do not touch any electrical switch; do not use any phone in your building.- Clear the room, building or area of all occupants.- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.- If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or your gas supplier.5SAFETY INSTRUCTIONS ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: INSTALLATION
- Before use, the appliance must be properly installed as described in this manual.
- Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
- To reduce the risk of severe injury or death, follow all installation instructions.
- The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
- Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
- When moving or installing the product in a different location, call qualified service personnel for installation and service.
- Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
- Moving or installation of the appliance requires two or more people.
- This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
- Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
- This appliance must be positioned near to an electrical power supply.
- Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
- When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
- Do not install the appliance in humid spaces.
- Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
- Adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses.
- Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
- Do not install a clothes dryer with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct clothes dryer airflow and increase the risk of fire.6 SAFETY INSTRUCTIONS
- Place the dryer at least 18 inches above the floor for a garage installation.
- Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce the efficiency of the exhaust system. Secure all joints with duct tape.
- Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the dryer cabinet or for exhausting to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured ductwork may cause a fire if it collapses or becomes otherwise restricted in use or during installation.
- The exhaust duct must be 4 inches (10.2 cm) in diameter with no obstructions. The exhaust duct should be kept as short as possible. Make sure to clean any old ducts before installing your new dryer.
- Rigid, semi-rigid or flexible metal ducting is recommended for use between the dryer and the wall. All non- rigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying time.
- Ductwork is not provided with the dryer, and you should obtain the necessary ductwork locally. The end cap should have hinged dampers to prevent backdraft when the dryer is not in use.
- Gas dryers MUST be exhausted to the outside.
- The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An accumulation of lint in any area of the home may create a health and fire hazard.
- Do not install near another heat source such as a stove, oven or heater.
- Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust, and dirt.
- The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by a utility. OPERATION
- Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
- If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.
- Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
- Do not use an extension cord or adapter with this appliance.
- Do not grasp the power cord or touch the appliance controls with wet hands.
- Do not modify or extend the power cord.
- If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.7SAFETY INSTRUCTIONS ENGLISH
- Read all instructions before using the appliance and save these instructions.
- Use this appliance only for its intended purpose.
- Do not abuse, sit on, or stand on the door of the appliance.
- Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when the appliance is used near children.
- Do not tamper with controls.
- In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.
- Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
- Fix the drain hose securely in place.
- Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
- Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
- Do not reach into the appliance if the drum is moving.
- Do not dry articles that have been previously cleaned in, washed in, soaked in, soiled with or spotted with gasoline, dry cleaning solvents, vegetable oil, cooking oil or other flammable or explosive substances, as they give off vapors that could ignite or explode.
- Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
- Do not store plastic, paper, or clothing that may burn or melt on top of the dryer during operation.
- Always check the inside of the appliance for foreign objects.
- Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene, carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural gas or LP fuels.
- Properly adjusted dryers will minimize incomplete combustion. Exposure to these substances can be minimized further by properly venting the dryer to the outdoors.
- Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
- Do not let children or pets climb inside the dryer drum.
- Do not put living animals such as pets inside the product.
- Do not put any part of your body, such as your hands or feet, or metal objects under the product.
- Do not let your hand get pinched when opening or closing the dryer door. STEAM (Steam Models)
- Do not open the dryer door during steam cycles.
- Do not touch the steam nozzle in the drum during or after a steam cycle.8 SAFETY INSTRUCTIONS MAINTENANCE
- Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts. • Do not disassemble or repair the appliance by yourself. • Remove any dust or foreign matter from the power plug pins.
- Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
- Remove the door before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.
- Unplug the appliance before cleaning to avoid the risk of electric shock.
- Clean the lint filter before or after each load.
- The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel. GROUNDING INSTRUCTIONS
- Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
- The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
- This dryer must be plugged into a properly grounded outlet. Electrical shock may result if the dryer is not properly grounded. Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Failure to follow these instructions may create an electric shock hazard and/or a fire hazard. WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage.
- Do not install a booster fan in the exhaust duct.
- Install all clothes dryers in accordance with the installation instructions of the manufacturer of the dryer.
SAVE THESE INSTRUCTIONS9PRODUCT OVERVIEW
ENGLISH PRODUCT OVERVIEW Parts Control panel Lint filter Leveling feet Reversible door Power Cord (gas models) Gas connection (gas models) Exhaust Duct Outlet Terminal Block Access Panel (electric models) Accessories Included Accessories NOTE
- For your safety and extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of unauthorized components or parts.
- The images in this manual may be different from the actual components and accessories which are subject to change by the manufacturer without prior notice for product improvement purposes. Optional Accessories Y connector (Steam Models) Pedestal (sold separately) Stacking kit (sold separately) Side vent kit (sold separately) Kit No. 383EEL9001B Drying Rack (sold separately) Hoses (Steam Models)10 INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Check and choose the proper location Level the dryer Vent the dryer Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Dryer Models DLE3600*, DLG3601* DLEX4000*, DLGX4001* DLEX4200*, DLGX4201* DLEX4500*, DLGX4501* Description Non-steam Dryer Steam Dryer Steam Dryer Electrical requirements Please refer to the rating label for detailed information. Gas requirements NG: 4 - 10.5-inch (10.2 - 26.7 cm) WC LP: 8 - 13-inch (20.4 - 33.1 cm) WC Dimensions 27” (W) X 30 1/8” (D) X 39” (H), 51 3/8” (D with door open)
68.6 cm (W) X 76.5 cm (D) X 99 cm (H),
130.5 cm (D with door open)
27” (W) X 30” (D) X 39” (H), 51” (D with door open)
68.6 cm (W) X 76.1 cm (D) X 99 cm (H),
129.7 cm (D with door open)
Net weight Gas : 136.03 lb (61.7kg) - 139.34 lb (63.2kg) Electric : 121.9 lb (55.3kg) - 125.3 lb (56.8kg) Gas : 140.4 lb (63.7 kg) Electric : 133.4 lb (60.5 kg) Drying capacity Steam Cycle - IEC 7.4 cu.ft. (8 lb/3.6 kg) Normal Cycle IEC 7.4 cu.ft. (22.5 lb/10.2 kg) Connect the Electric dryerConnect the Gas dryerConnect the inlet hose (steam models) Test runInstallation test Model numbers can be found on the cabinet inside the door. NOTE Electric dryerGas dryer Plug in the power cord DLE3600*, DLG3601*DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*11INSTALLATION ENGLISH Installation Location Requirements WARNING
- Read all installation instructions completely before installing and operating your dryer. It is important that you review this entire manual before installing and using your dryer. Detailed instructions concerning electrical connections, gas connections, and exhaust requirements are provided on the following pages. WARNING To reduce the risk of serious injury or death, follow basic precautions, including the following:
- Use long-sleeved gloves and safety glasses.
- The appliance is heavy. Two or more people are required when installing the dryer. The installation requires:
- A location that allows for proper exhaust installation. A gas dryer must be exhausted to the outdoors. See Venting the Dryer.
- A grounded electrical outlet located within 2 ft. (61 cm) of either side of the dryer. See Connecting Electric Dryers.
- A sturdy floor to support the total dryer weight of 200 lb (90.7 kg). The combined weight of a companion appliance should also be considered.
- No other fuel-burning appliance can be installed in the same closet as a dryer.
- Additional clearances might be required for wall, door and floor moldings.
- Companion appliance spacing should also be considered. NOTE
- The floor must be level, with a maximum slope of 1 inch (2.5 cm) under the entire dryer. Clothes may not tumble properly, and automatic sensor cycles may not operate correctly if the dryer is not level.
- For garage installation, you will need to place the dryer at least 18 inches (45.7 cm) above the floor. The standard pedestal height is 15 inches (38 cm). You will need 18 inches (45.7 cm) from the garage floor to the bottom of the dryer.
- Do not operate your dryer at temperatures below 45 °F (7 °C). At lower temperatures, the dryer might not shut off at the end of an automatic cycle. This can result in longer drying times.
- The dryer must not be installed or stored in an area where it will be exposed to water and/or weather.
- Check code requirements that limit, or do not permit, installation of the dryer in garages, closets, mobile homes or sleeping quarters. Contact your local building inspector.12 INSTALLATION Clearances 1"* (25 mm) 14" max.* (356 mm) 18" min.* (457 mm) 14" max.* (356 mm) 18" min.* (457 mm)
(76 mm)48 in. 3" (76 mm) 1" (25 mm) (25 mm) 27" (686 mm) 0" (0 mm) 39"(990 mm) 1"(25 mm) 1"(25 mm) 27"(686 mm) Closet Door Vent Requirements Installation Spacing for Recessed Area or Closet Installation The following clearances are recommended for this dryer. This dryer has been tested for clearances of 1 inch (2.5 cm) on the sides and rear. Recommended clearances should be considered for the following reasons:
- Additional clearances should be considered for ease of installation and servicing.
- Additional clearances should be considered on all sides of the dryer to reduce noise transfer. For closet installation, with a door, minimum ventilation openings in the top and bottom of the door are required. Louvered doors with equivalent ventilation openings are acceptable. Closet Ventilation Requirements Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm
) must be installed no lower than 6 feet above the floor. One lower vent opening with a minimum opening of 24 sq. in. (155 cm
) must be installed no more than one foot above the floor. Install vent grilles in the door or cut down the door at the top and bottom to form openings. Louvered doors with equivalent ventilation openings are also acceptable. NOTE
- There should be at least a little space around the dryer (or any other appliance) to eliminate the transfer of vibration from one appliance to another. If there is enough vibration, it could cause appliances to make noise or come into contact, causing paint damage and further increasing noise.13INSTALLATION ENGLISH Installation Spacing for Recessed Area or Closet, with Stacked Washer and Dryer 24 in.
- Required spacing ** For side or bottom venting, 2-inch (5.1 cm) of spacing is allowed. Installation Spacing for Cabinet For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required.
- Adjust the leveling feet only as far as necessary to level the dryer. Extending the leveling feet more than necessary may cause the dryer to vibrate.
- To ensure that the dryer provides optimal drying performance, it must be level. To minimize vibration, noise, and unwanted movement, the floor must be a perfectly level, solid surface.
Position the dryer in the final location. Place a level across the top of the dryer. Level Leveling Feet
- All four leveling feet must rest solidly on the floor. Gently push on the top corners of the dryer to make sure that the dryer does not rock from corner to corner. NOTE
- If you are installing the dryer on the optional pedestal, you must use the leveling feet on the pedestal to level the dryer. The dryer leveling feet should be fully retracted.
Use an adjustable wrench to turn the leveling feet. Unscrew the legs to raise the dryer or screw in the legs to lower it. Adjust the leveling feet until the dryer is level from side to side and front to back. Make sure that all four leveling feet are in firm contact with the floor.15INSTALLATION ENGLISH Reversing the Door Tools Required
- Phillips screwdriver
- Large flat blade screwdriver (recommended for hinge screws if they are tight or your Phillips screwdriver is worn)
- Small flat blade screwdriver (for lifting out parts) WARNING To reduce the risk of damage to the dryer, property damage or personal injury, follow basic precautions, including the following:
- Support the door with a stool or box that fits under the door, or have an assistant support the weight of the door.
- Avoid dropping the door.
- Unplug the dryer or turn off power at the main circuit breaker before beginning door reversal.
- Always reverse the door BEFORE stacking the dryer on top of the washer. Door Reversal Instructions The instructions here are for changing the door swing from a right to a left side hinge. If the door has been reversed, and it is necessary to change it back, use care when following these instructions. Some of the illustrations and the left/right references will be reversed, and you will need to read the instructions carefully. WARNING
- Be sure to support the weight of the door before removing the hinge screws.
Open the door and remove the two decorative screws, two latch screws, and the latch on the catch side with a screwdriver. Save these for step 4.
While supporting the door, remove the 2 screws on the door hinge. Remove the door.
Turn the door upside down and line up the holes in the hinge with the holes on the opposite side of the cabinet. Reinstall the door with the screws removed in step 2. WARNING
- Be sure to support the weight of the door before installing the hinge screws.
Install the two decorative screws, the latch, and two latch screws removed in step 1 on the opposite side from which they were removed.
Check that the door closes properly.16 INSTALLATION Installing the Side Vent Kit WARNING To reduce the risk of serious injury, death or property damage, follow basic precautions, including the following:
- Use long-sleeved gloves and safety glasses.
- Use a heavy metal vent.
- Do not use plastic or thin foil ducts.
- Clean old ducts before installing this dryer. Your new dryer is configured to vent to the rear. It can also vent to the bottom or side (right-side venting is not available on gas models). An adapter kit, part number 383EEL9001B, may be purchased from your LG retailer. This kit contains duct components necessary to change the dryer vent location.
Remove the rear exhaust duct retaining screw. Pull out the exhaust duct. Retaining ScrewRear Exhaust Duct Option 1: Side Venting
Press the tabs on the knockout and carefully remove the knockout for the desired vent opening (right-side venting is not available on gas models). Press the adapter duct onto the blower housing and secure to the base of the dryer as shown. Adapter DuctBracketKnockout
Preassemble a 4-inch (10.2 cm) elbow to the next 4-inch (10.2 cm) duct section, and secure all joints with duct tape. Be sure that the male end of the elbow faces AWAY from the dryer. Insert the elbow/duct assembly through the side opening and press it onto the adapter duct. Secure it in place with duct tape. Be sure that the male end of the duct protrudes 1.5 inches (3.8 cm) to connect the remaining ductwork. Attach the cover plate to the back of the dryer with the included screw. Cover PlateElbow1½" (38 mm) Option 2: Bottom Venting
Press the adapter duct onto the blower housing and secure it to the base of the dryer as shown. Adapter DuctBracket
Insert the 4-inch (10.2 cm) elbow through the rear opening and press it onto the adapter duct. Be sure that the male end of the elbow faces down through the hole in the bottom of the dryer. Secure it in place with duct tape. Attach the cover plate to the back of the dryer with the included screw. Cover PlateElbow17INSTALLATION ENGLISH Stacking the Dryer Stacking Kit Installation This stacking kit includes:
- Four (4) screws Tools Needed for Installation:
- Phillips screwdriver WARNING To reduce the risk of electrical shock, fire, explosion, property damage, serious injury or death, follow basic precautions, including the following:
- The weight of the dryer and the height of installation make this stacking procedure too risky for one person. Two or more people are required when installing the stacking kit.
- Do not use the stacking kit with a gas dryer in potentially unstable conditions such as a mobile home.
- Place the washer on a solid, stable, level floor capable of supporting the weight of both appliances.
- Do not stack the washer on top of the dryer.
- If appliances are already installed, disconnect them from all power, water, or gas lines and from draining or venting connections. To ensure safe and secure installation, please observe the following instructions.
Make sure the surface of the washer is clean and dry. Remove paper backing from the tape on one of the stacking kit side brackets.
Fit the side bracket to the side of the washer top as shown in the below illustration. Firmly press the adhesive area of the bracket to the washer surface. Secure the side bracket to the washer with a screw on the back side of the bracket. Repeat steps 1 and 2 to attach the other side bracket.
Place the dryer on top of the washer, fitting the dryer feet into the side brackets as illustrated. Avoid finger injuries; do not allow fingers to be pinched between the washer and dryer. Slowly slide the dryer toward the back of the washer until the side bracket stoppers catch the dryer feet.
Insert the front rail between the bottom of the dryer and the top of the washer. Push the front rail toward the back of the washer until it comes in contact with the side rail stoppers. Install the two remaining screws to secure the front rail to the side rails.18 INSTALLATION Venting the Dryer WARNING To reduce the risk of fire or explosion, electric shock, property damage, injury to persons or death when using this appliance, follow basic safety precautions, including the following:
- Do not crush or collapse ductwork.
- Do not allow ductwork to rest on or contact sharp objects.
- If connecting to existing ductwork, make sure it is suitable and clean before installing the dryer.
- Venting must conform to local building codes.
- Gas dryers MUST exhaust to the outdoors.
- Use only 4-inch (10.2 cm) rigid, semi-rigid or flexible metal ductwork inside the dryer cabinet and for venting outside.
- To reduce the risk of fire, combustion, or accumulation of combustible gases, DO NOT exhaust dryer air into an enclosed and unventilated area, such as an attic, wall, ceiling, crawl space, chimney, gas vent, or concealed space of a building.
- To reduce the risk of fire, DO NOT exhaust the dryer with plastic or thin foil ducting.
- The exhaust duct must be 4-inch (10.2 cm) in diameter with no obstructions. The exhaust duct should be kept as short as possible. Make sure to clean any old ducts before installing your new dryer.
- Rigid, semi-rigid or flexible metal ducting is recommended for use between the dryer and the wall. All non-rigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying time.
- DO NOT use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce the efficiency of the exhaust system. Secure all joints with duct tape.
- Do not exceed the recommended duct length limitations noted in the chart. Failure to follow these instructions may result in extended drying times, fire or death. WARNING
- Ductwork is not provided with the dryer. You should obtain the necessary ductwork locally. The vent hood should have hinged dampers to prevent backdraft when the dryer is not in use.
- The total length of flexible metal duct must not exceed 8 ft. (2.4 m). Ductwork Wall Cap Type Number of 90° Elbows Maximum length of 4-inch diameter rigid metal duct Recommended
- Deduct 6 ft. (1.8 m) for each additional elbow. Do not use more than four 90° elbows.
- In Canada, only those foil-type flexible ducts, if any, specifically identified for use with the appliance by the manufacturer should be used. In the United States, only those foil-type flexible ducts, if any, specifically identified for use with the appliance by the manufacturer and that comply with the Outline for Clothes Dryer Transition Duct, Subject 2158A, should be used.19INSTALLATION ENGLISH Routing and Connecting Ductwork NOTE Follow the guidelines below to maximize drying performance and reduce lint buildup and condensation in the ductwork. Ductwork and fittings are NOT included and must be purchased separately.
- Use 4-inch (10.2 cm) diameter rigid, semi-rigid or flexible metal ductwork.
- The exhaust duct run should be as short as possible.
- Use as few elbow joints as possible.
- The male end of each section of exhaust duct must point away from the dryer.
- Use duct tape on all duct joints.
- Insulate ductwork that runs through unheated areas in order to reduce condensation and lint buildup on duct surfaces.
- Incorrect or inadequate exhaust systems are not covered by the dryer warranty. Dryer failures or service required because of such exhaust systems will not be covered by the dryer warranty. Correct Venting Incorrect Venting20 INSTALLATION Connecting the Inlet Hose (Steam Models) The dryer must be connected to the cold water tap using the new water supply hose. Do not reuse old hoses.
Check the rubber seal at each end of the inlet hoses. Two ru ber seals are supplied with each inlet hose. They are used for preventing water leaks. Make sure the connection to the cold water tap is tight.
Check the installation type. Connect all water supply hoses tightly by hand and then tighten another 2/3 turn with pliers. WITH WASHER: When connecting the dryer to the same faucet as a washer. a. Shut off the cold water tap and remove the washer hose. b. Connect the short hose to the Y-connector using one of the rubber seals. c. Connect the other end of the short hose to the cold water faucet. d. Connect the long dryer hose to one side of the Y-connector and connect the washer hose to the other side. Hose connector Rubber seal
- Before connecting the water line to the dryer, flush several gallons of water into a drain or bucket. This will help prevent foreign particles such as sand and scale from clogging the dryer inlet valve.
- Do not overtighten. Damage to the coupling may result. NOTE
- Water supply pressure must be between 20 and 120 psi (138—827 kPa) .
- Do not strip or cross-thread when connecting the inlet hose to the valve.
- If the water supply pressure is more than 800 kPa, a pressure-reducing valve should be installed.
- Periodically check the condition of the hose and replace the hose if necessary.
- Replace inlet hoses after 5 years of use to reduce the risk of hose failure.
- Record hose installation or replacement dates on the hoses for future reference. Long hose Y-connector
WITH WASHER WITHOUT WASHER
Short hose WITHOUT WASHER: If the dryer does not share the cold water tap with a washer. a. Connect the straight end of the long hose to the cold water faucet.
Connect the hose to the dryer. Connect the water supply hose to the dryer inlet valve tightly by hand and then tighten another 2/3 turn with pliers. Make sure that there are no kinks in the hoses and that they are not crushed.
Turn on the cold water faucet.
Check for leaks at the Y-connector (if used) and in all hoses. NOTE
- If any leaks are found, shut off the water faucet, remove the hose and check the condition of the rubber seal. NOTE Y connector21INSTALLATION ENGLISH Connecting Gas Dryers WARNING To reduce the risk of fire or explosion, electric shock, property damage, injury to persons, or death when using this appliance, follow requirements including the following: Electrical Requirements for Gas Models Only
- Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
- For personal safety, this dryer must be properly grounded.
- This dryer must be plugged into a 120-VAC, 60-Hz. grounded outlet protected by a 15-ampere fuse or circuit breaker.
- Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.
ELECTRIC SHOCK HAZARD
Failure to follow safety warnings could result in serious injury
- This dryer is equipped with a three-prong grounding plug for protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug. Gas Supply Requirements
- As shipped from the factory, this dryer is configured for use with natural gas (NG). It can be converted for use with propane (LP) gas. Gas pressure must not exceed 8-inch (20.4 cm) water column for NG, or 13-inch (33.1 cm) water column for LP.
- A qualified service or gas company technician must connect the dryer to the gas service.
- Isolate the dryer from the gas supply system by closing its individual manual shutoff valve during any pressure testing of the gas supply.
- DO NOT attempt any disassembly of the dryer; disassembly requires the attention and tools of an authorized and qualified service technician or company.
- Securely tighten all gas connections.
- Connect the dryer to the type of gas shown on the nameplate. WARNING Gas Supply Requirements (continued)
- Supply line requirements: Your laundry room must have a rigid gas supply line to your dryer. In the United States, an individual manual shutoff valve MUST be installed within at least 6 ft. (1.8 m) of the dryer, in accordance with the National Fuel Gas Code ANSI Z223.1 or Canadian gas installation code CSA B149.1. A 1/8-inch NPT pipe plug must be installed.
- If using a rigid pipe, the rigid pipe should be 0.5-inch IPS. If acceptable under local codes and ordinances and when acceptable to your gas supplier, 3/8-inch approved tubing may be used where lengths are less than 20 ft. (6.1 m). Larger tubing should be used for lengths in excess of 20 ft. (6.1 m).
- To prevent contamination of the gas valve, purge the gas supply of air and sediment before connecting the gas supply to the dryer. Before tightening the connection between the gas supply and the dryer, purge remaining air until the odor of gas is detected.
- DO NOT use an open flame to inspect for gas leaks. Use a noncorrosive leak detection fluid.
- Use only a new AGA- or CSA-certified gas supply line with flexible stainless steel connectors.
- Use Teflon tape or a pipe-joint compound that is insoluble in propane (LP) gas on all pipe threads. Connecting the Gas Supply
- Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
- Use only a new stainless steel flexible connector and a new AGA-certified connector.
- A gas shutoff valve must be installed within 6 ft. (1.8 m) of the dryer.
- The dryer is configured for natural gas when shipped from the factory. Make sure that the dryer is equipped with the correct burner nozzle for the type of gas being used (natural gas or propane gas).
- If necessary, the correct nozzle (for the LP nozzle kit, order part number 383EEL3002D) should be installed by a qualified technician and the change should be noted on the dryer.
- All connections must be in accordance with local codes and regulations. Gas dryers MUST exhaust to the outdoors.22 INSTALLATION NOTE
- In the Commonwealth of Massachusetts: This product must be installed by a licensed plumber or gas fitter. When using ball-type gas shut off valves, they shall be T-handle-type. A flexible gas connector, when used, must not exceed 3 feet. This dryer is configured from the factory for natural gas (NG). If the dryer is to be used with propane (LP) gas, it must be converted by a qualified service technician.
Make sure that the gas supply to the laundry room is turned OFF and the dryer is unplugged. Confirm that the type of gas available in your laundry room is appropriate for the dryer.
Remove the shipping cap from the gas fitting at the back of the dryer. Be careful not to damage the threads of the gas connector when removing the shipping cap.
Connect the dryer to your laundry room’s gas supply using a new flexible stainless steel connector with a 3/8-inch NPT fitting. NOTE
- DO NOT use old connectors.
Securely tighten all connections between the dryer and your laundry room’s gas supply.
Turn on your laundry room’s gas supply.
Check all pipe connections (both internal and external) for gas leaks with a noncorrosive leak- detection fluid.
Proceed to Venting the Dryer. 3/8" NPT gas Connection AGA/CSA-Certified Stainless Steel Flexible Connector Gas Supply Shutoff Valve 1/8" NPT Pipe Plug High-Altitude Installations The BTU rating of this dryer is AGA-certified for elevations below 10,000 feet. If your gas dryer is being installed at an elevation above 10,000 feet, it must be derated by a qualified technician or gas supplier.23INSTALLATION ENGLISH Connecting Electric Dryers WARNING To reduce the risk of fire or explosion, electric shock, property damage, injury to persons, or death when using this appliance, follow requirements including the following: Electrical Requirements for Electric Models Only
- The wiring and grounding must conform to the latest edition of the National Electrical Code, ANSI/NFPA 70 and all applicable local regulations. Please contact a qualified electrician to check your home’s wiring and fuses to ensure that your home has adequate electrical power to operate the dryer.
- This dryer must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dryer.
- The dryer has its own terminal block that must be connected to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line).
- If the branch circuit to dryer is 15 ft. (4.5 m) or less in length, use UL (Underwriters Laboratories) listed No.-10 AWG wire (copper wire only), or as required by local codes. If over 15 ft. (4.5 m), use UL-listed No.-8 AWG wire (copper wire only), or as required by local codes. Allow sufficient slack in wiring so the dryer can be moved from its normal location when necessary.
- The power cord (pigtail) connection between the wall receptacle and the dryer terminal block IS NOT supplied with the dryer. Type of pigtail and gauge of wire must conform to local codes and with instructions on the following pages. WARNING
- A 4-wire connection is required for all mobile and manufactured home installations, as well as all new construction after January 1, 1996. A 4-wire connection must be used where local codes do not permit grounding through the neutral wire.
- Do not modify the plug and internal wire provided with the dryer.
- The dryer should be connected to a 4-hole outlet.
- If the plug does not fit the outlet, a proper outlet will need to be installed by a qualified electrician.
- Connect the power cord to the terminal block. Each colored wire should be connected to the same color screw. Wire color indicated on manual is connected to the same color screw in the block.
- Grounding through the neutral conductor is prohibited for: (1) new branch-circuit installations, (2) mobile homes, (3) recreational vehicles, and (4) areas where local codes prohibit grounding through the neutral conductor.
- This dryer is supplied with the neutral wire grounded. This white ground wire MUST BE MOVED to the neutral terminal when a 4-wire cord is to be used, or where grounding through the neutral conductor is prohibited. NOTE
- For electrical requirements for mobile or manufactured homes, see Special Electrical Requirements.24 INSTALLATION Four-Wire Power Cord
- A 4-wire connection is required for all mobile and manufactured home installations, as well as all new construction after January 1, 1996.
- A UL-listed strain relief is required.
- Use a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG- minimum copper conductor and closed loop or forked terminals with upturned ends.
Remove the terminal block access cover on the upper back of the dryer.
Install a UL-listed strain relief into the power cord through-hole.
Thread a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor through the strain relief. Terminal Block UL-Listed Strain Relief UL-Listed 4-Wire Power Cord
Transfer the dryer’s ground wire from behind the green ground screw to the center screw of the terminal block.
Attach the two hot leads of the power cord to the outer terminal block screws.
Attach the white neutral wire to the center screw of the terminal block.
Attach the power cord ground wire to the green ground screw.
Tighten all screws securely.
Reinstall the terminal block access cover. Hot (Black) Ground Screw Power Cord Ground Wire White Wire moved from Ground Screw Hot (Red) Neutral (White)25INSTALLATION ENGLISH Four-Wire Direct Wire
- A 4-wire connection is required for all mobile and manufactured home installations, as well as all new construction after January 1, 1996.
- A UL-listed strain relief is required.
- Use UL-listed 4-wire #10 AWG- minimum copper conductor cable. Allow at least 5 ft. (1.5 m) of wire to allow for removal and reinstallation of the dryer.
Remove 5-inch (12.7 cm) of the outer covering from the wire. Remove 5-inch of insulation from the ground wire. Cut off approximately 1.5-inch (3.8 cm) from the other three wires and strip 1 inch (2.5 cm) insulation from each wire. Bend the ends of the three shorter wires into a hook shape.
Remove the terminal block access cover on the upper back of the dryer.
Install a UL-listed strain relief into the power cord through-hole.
Thread the 4-wire #10 AWG-minimum copper power cable prepared in step 1 through the strain relief. Terminal BlockUL-Listed Strain ReliefUL-Listed 4-Wire Power Cord
Transfer the dryer’s ground wire from behind the green ground screw to the center screw of the terminal block.
Attach the two hot leads of the power cord to the outer terminal block screws.
Attach the white neutral wire to the center screw of the terminal block.
Attach the power cord ground wire to the green ground screw.
Tighten all screws securely.
Reinstall the terminal block access cover. Hot (Black)Ground ScrewPower Cord Ground Wire White Wire moved from Ground ScrewHot (Red)Neutral (White)26 INSTALLATION Three-Wire Power Cord
- A 3-wire connection is NOT permitted on new construction after January 1,
- A UL-listed strain relief is required.
- Use a 30-amp, 240-volt, 3-wire, UL-listed power cord with #10 AWG- minimum copper conductor and closed loop or forked terminals with upturned ends.
Remove the terminal block access cover on the upper back of the dryer.
Install a UL-listed strain relief into the power cord through-hole.
Thread a 30-amp, 240-volt, 3-wire, UL-listed power cord with #10 AWG-minimum copper conductor through the strain relief. Terminal Block UL-Listed Strain Relief UL-Listed 3-Wire Power Cord
Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.
Attach the neutral (white) wire to the center terminal block screw.
Connect the external ground (if required by local codes) to the green ground screw.
Tighten all screws securely.
Reinstall the terminal block access cover. Hot (Black) Ground Screw White Wire from Dryer harness External Ground Wire (If required by local codes) Hot (Red) Neutral (White)27INSTALLATION ENGLISH Three-Wire Direct Wire
- A 3-wire connection is NOT permitted on new construction after January 1,
- A UL-listed strain relief is required.
- Use UL-listed 3-wire, #10 AWG- minimum copper conductor cable. Allow at least 5 ft. (1.5 m) length to allow for removal and installation of dryer.
Remove 3.5-inch (8.9 cm) of the outer covering from the wire. Strip 1 inch (2.5 cm) insulation from each wire. Bend the ends of the three wires into a hook shape. 1" (2.5 cm)
Remove the terminal block access cover on the upper back of the dryer.
Install a UL-listed strain relief into the power cord through-hole.
Thread the 3-wire, #10 AWG-minimum copper conductor power cable prepared in step 1 through the strain relief. Terminal Block UL-Listed Strain Relief UL-Listed 3-Wire Power Cord
Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.
Attach the neutral (white) wire to the center terminal block screw.
Connect the external ground (if required by local codes) to the green ground screw.
Tighten all screws securely.
Reinstall the terminal block access cover. Hot (Black) Ground Screw White Wire from Dryer harness External Ground Wire (If required by local codes) Hot (Red) Neutral (White)28 INSTALLATION Special Electrical Requirements (For Mobile or Manufactured Homes)
- Any installation in a manufactured or mobile home must comply with the Manufactured Home Construction and Safety Standards Title 24 CFR,
Part 3280 or Standard CAN/ CSA Z240 MH and
local codes and ordinances. If you are uncertain whether your proposed installation will comply with these standards, please contact a service and installation professional for assistance.
- A 4-wire connection is required for all mobile and manufactured home installations, as well as all new construction after January 1, 1996.
- A gas dryer must be permanently attached to the floor.
- The electrical connection for an electric dryer must be a 4-wire connection. More detailed information concerning the electrical connection is provided in the section Connecting Electric Dryers.
- To reduce the risk of combustion and fire, the dryer must be vented to the outside.
- DO NOT vent the dryer under a manufactured home or mobile home.
- Electric dryers may be vented to the outside using the back, left, right, or bottom panel.
- Gas dryers may be vented to the outside using the back, left, or bottom panel. Gas dryers may not be vented to the outside using the right side panel because of the burner housing.
- The dryer exhaust duct must be affixed securely to the manufactured or mobile home structure, and the exhaust duct must be made of a material that will resist fire and combustion. It is recommended that you use a rigid, semi-rigid or flexible metal duct.
- DO NOT connect the dryer exhaust duct to any other duct, vent, chimney, or other exhaust duct.
- Make sure the dryer has adequate access to outside fresh air to ensure proper operation. The opening for outside fresh air must be at least 25 sq. in (163 cm²).
- It is important that the clearance of the duct from any combustible construction be at least 2 inches (5 cm), and when venting the dryer to the outdoors, the dryer should be installed with a clearance of at least 1 inch (2.5 cm) at the sides and back of the dryer.
- Please be aware that venting materials are not supplied with the dryer. You must obtain the venting materials necessary for proper installation. Final Installation Check Once you have completed the installation of the dryer and it is in its final location, confirm proper operation with the following tests and Installation Test (Duct Check). Testing Dryer Heating GAS MODELS Close the dryer door and press the Power button to turn the dryer on. Press the Time Dry and Start/ Pause buttons to start the test. When the dryer starts, the igniter should ignite the main burner. NOTE
- If all air is not purged from the gas line, the gas igniter may turn off before the main burner ignites. If this happens, the igniter will reattempt gas ignition after approximately two minutes. ELECTRIC MODELS Close the dryer door and press the Power button to turn the dryer on. Press the Time Dry and Start/ Pause buttons to start the test. The exhaust air should be warm after the dryer has been operating for 3 minutes. Checking Airflow Effective dryer operation requires proper airflow. The adequacy of the airflow can be measured by evaluating the static pressure. Static pressure in the exhaust duct can be measured with a manometer, placed on the exhaust duct approximately 2 ft. (60.9 cm) from the dryer. Static pressure in the exhaust duct should not exceed 0.6 inch (1.5 cm). The dryer should be checked while the dryer is running with no load. Checking Levelness Once the dryer is in its final location, recheck the dryer to be sure it is level. Make sure it is level front to back and side to side, and that all four leveling feet are in firm contact with the floor.29INSTALLATION ENGLISH Installation Test (Duct Check) Once you have completed the installation of the dryer, use this test to make sure the condition of the exhaust system is adequate for proper operation of the dryer. This test should be performed to alert you to any serious problems in the exhaust system of your home.
- Your dryer features Flow Sense™, an innovative sensing system that automatically detects blockages and restrictions in dryer ductwork. Keeping ductwork clean of lint buildup and free of restrictions allows clothes to dry faster and reduces energy use. NOTE
- The dryer should be cool before starting this test. If the dryer was warmed up during installation, run the Air Dry cycle for a few minutes to reduce the interior temperature. Activating the Installation Test
Remove the drying rack and literature, and then close the door. Do not load anything in the drum for this test, as it may affect the accuracy of the results.
End of cycle. (DLEX4200*,DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*) At the end of the test cycle, will display. The test cycle will end and the dryer will shut off automatically after a short delay. (DLE3600*,DLG3601*) At the end of the test cycle, will display. The test cycle will end and the dryer will shut off automatically after a short delay. Check the display for results. (DLEX4200*,DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*) During the test cycle, monitor the Flow Sense™ display on the control panel. If the Flow Sense™ LED has not turned on, when the cycle ends, the exhaust system is adequate. If the exhaust system is severely restricted, the Flow Sense™ LED will turn on. Other problems may also be shown with error codes. See the chart on the next page for error code details and solutions. LED turned on: RESTRICTED The Flow Sense™ LED indicates that the exhaust system is severely restricted. Have the system checked immediately, as performance will be poor. (DLE3600*,DLG3601*) During the test cycle, monitor the Flow Sense™ display on the control panel. If no bars are displayed, when the cycle ends, the exhaust system is adequate. If the exhaust system is severely restricted, the display will show four bars. Other problems may also be shown with error codes. Refer to the next page for error code details and solutions. NO BARS:
FOUR BARS: RESTRICTED Four bars indicates that the exhaust system is severely restricted. Have the system checked immediately, as performance will be poor.
Press the START/PAUSE button. The dryer will start the test, which will last a few minutes. The heat will be turned on and the temperatures in the drum will be measured.
(DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*) Press and hold Signal and Temp. (DLE3600*, DLG3601*) Press and hold Energy Saver and Temp. Then press the Power button. (On models with a glass touch control panel, press the Power button then IMMEDIATELY press and hold the other 2 buttons. This button sequence activates the installation test. The code will display if the activation is successful. (DLE3600*,DLG3601*) (DLEX4200*,DLGX4201* DLEX4000*,DLGX4001*, DLEX4500*, DLGX4501*) 230 INSTALLATION Check the Duct Condition If the Flow Sense™ Display is turned on, check the exhaust system for restrictions and damage. Repair or replace the exhaust system as needed. NOTE
- When the dryer is first installed, this test should be performed to alert you to any existing problems with the exhaust duct in your home. However, since the test performed during normal operation provides more accurate information on the condition of the exhaust duct than the installation test, the number of bars displayed during the two tests may not be the same.
- Do not interrupt the test cycle, as this could result in inaccurate results.
- Even if the Flow Sense display does not light up during the test cycle, some restrictions may still be present in the exhaust system. Refer to the Venting the Dryer section of this manual for complete exhaust system and venting requirements. Error Codes Check the error code before you call for service. Error Code Possible Causes Solutions tE1 or tE2 Temperature sensor failure. Turn off the dryer and call for service.
Humidity sensor failure. Turn off the dryer and call for service. PS, PF, or
Electric dryer power cord is not connected correctly, or house power supply is incorrect. Check the power supply or the connection of the power cord to the terminal block. Refer to the Connecting Electric Dryers section of this manual for complete instructions. House fuse is blown, circuit breaker has tripped, or power outage has occurred. Reset circuit breaker or replace fuse. Do not increase the fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. gAS Gas supply or service turned off. (Gas Model only.) Confirm that house gas shutoff and the dryer gas shutoff are both fully open. Restricted or Blocked Airflow Avoid long runs or runs with multiple elbows or bends. Excess or crushed transition duct Too many elbows or exhaust too long Check for blockages and lint buildup. Lint buildup or blockage Make sure the ductwork is not crushed or restricted. Crushed or damaged exhaust31OPERATION ENGLISH OPERATION WARNING
- To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Using the Dryer
Clean the Lint Filter If the lint filter has not already been cleaned, lift out the filter and remove the lint from the last load. This will help ensure the fastest and most efficient drying performance. Make sure to reinstall the filter, pressing down until it clicks firmly into place. Load the Dryer Load the dryer with the wet laundry from the washer. If the load is extra large, you may need to divide it into smaller loads for proper performance and fabric care. Turn on the Dryer Press the Power button to turn on the dryer. The cycle LEDs will illuminate and a chime will sound. Select a Cycle Turn the cycle selector knob in either direction until the LED for the desired cycle is on. The preset temperature, dry level, and option settings for that cycle will be shown. Default settings for the selected cycle can now be changed if desired. Refer to the Cycle Setting and Options page for details. NOTE
- Not all options or modifiers are available on all cycles. Refer to the Cycle Guide page for default settings and available options. A different chime will sound and the LED will not come on if the selection is not available. Begin Cycle Press the Start/Pause button to begin the cycle. The cycle can be paused at any time either by opening the door or by pressing the Start/Pause button. If the cycle is not restarted within 14 minutes of being paused, the dryer will shut off and the settings will be lost. End of Cycle When the cycle is finished, the chime will sound. Immediately remove your clothing from the dryer to reduce wrinkling. If Wrinkle Care is selected, the dryer will tumble briefly every few minutes to help prevent wrinkles from setting in the clothes.32 OPERATION Check the Lint Filter Before Every Load Always make sure the lint filter is clean before starting a new load; a clogged lint filter will increase drying time. To clean, pull the lint filter straight up and roll any lint off the filter with your fingers. Push the lint filter firmly back into place. See Regular Cleaning for more information. Always ensure the lint filter is properly installed before running the dryer. Running the dryer with a loose or missing lint filter will damage the dryer and articles in the dryer. Lint Filter Sorting Laundry Fabric Care Labels Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations. Tumble dry Dry Gentle/delicateNormalDo not tumble dry Permanent Press/ wrinkle resistantDo not dry (used with do not wash)Heat settingHigh LowMedium No heat/air Grouping Similar Items For best results, sort clothes into loads that can be dried with the same drying cycle. Different fabrics have different care requirements, and some fabrics will dry more quickly than others. Loading the Dryer WARNING To reduce the risk of fire, explosion, electric shock, injury to persons, and death when using this appliance, follow basic precautions, including the following:
- Check all pockets to make sure that they are empty. Items such as clips, pens, coins, and keys can damage both the dryer and your clothes. Flammable objects such as lighters or matches could ignite, causing a fire.
- Never dry clothes that have been exposed to oil, gasoline, or other flammable substances. Washing clothes will not completely remove oil residues. NOTE Loading Tips
- Combine large and small items in the same load.
- Damp clothes will expand as they dry. Do not overload the dryer; clothes require room to tumble and dry properly.
- Use mesh laundry bags to separate clothes with zippers, hooks, straps, and drawstrings to prevent them from catching on or tanglingwith other clothes or damaging the lint filter.33OPERATION ENGLISH Control Panel Non-Steam Models (DLE3600*, DLG3601*) Steam Models (DLEX4000*, DLGX4001*) Steam Models (DLEX4200*, DLGX4201*, DLEX4500*, DLGX4501*) NOTE
- Model numbers can be found on the cabinet inside the door.34 OPERATION
Power Button Press the button to turn the dryer ON. Press again to turn the dryer OFF. NOTE
- Pressing the Power button during a cycle will cancel that cycle and any load settings will be lost.
Cycle Selector Knob Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard presets will be shown in the display. On Manual Dry cycles, these settings can be adjusted using the cycle modifier buttons anytime before starting the cycle.
Start/Pause Button Press this button to start the selected cycle. If the dryer is running, use this button to pause the cycle without losing the current settings. NOTE
- If you do not press the Start/Pause button to resume a cycle within 14 minutes, the dryer turns off automatically and all cycle settings are lost.
Cycle Modifier Buttons Use these buttons to select the desired cycle settings for the selected cycle. The current settings are shown in the display. Press the button for that option to view and select other settings.
More Time/Less Time Buttons Use these buttons with the Time Dry and other Manual Dry cycles to adjust the drying time. Press the More Time button to increase the selected manual cycle time by 5 minutes; press the Less Time button to decrease the cycle time by 5 minutes.
Time and Status Display The display shows the settings, estimated time remaining, options, and status messages for the dryer.
Cycle Option Buttons Press each of these buttons to select additional cycle options. Press and hold any button marked with an asterisk for 3 seconds to activate a special function.
Steam Functions LG’s steam technology allows you to inject fabrics with a swirling jet of steam to refresh clothes, reduce static, and make ironing easier. Simply select the Steam Fresh™ or Steam Sanitary™ cycle or add a Steam option to selected cycles.35OPERATION ENGLISH DLEX4200*, DLGX4201* DLEX4000*, DLGX4001* DLEX4500*, DLGX4501* DLE3600*, DLG3601*
- AI Sensor Dry optimizes drying times and temperatures by detecting the laundry's characteristics.
The indicator lights up when the Normal cycle is selected with the Normal dry level, except when the Energy Saver option is turned on.
Control Lock Indicator When Control Lock is set, the Control Lock indicator appears and all buttons are disabled except the POWER button. This prevents children from changing settings while the dryer is operating.
WI-FI Indicator When the appliance is connected to the Internet through a home Wi-Fi network, this indicator appears.
Remote Start Indicator This indicator lights up when the Remote Start feature is activated.
Estimated Time Remaining This display shows the estimated time remaining for Sensor Dry cycles or the actual time remaining for Time Dry or Manual Dry cycles. NOTE
- The cycle time on Sensor Dry cycles may fluctuate as the dryer recalculates drying time for optimal results.
Cycle Completion Indicator This portion of the display shows which stage of the drying cycle is currently underway (Dry or Cool).
Clean Filter Reminder The display will show Clean Filter when the dryer is turned on as a reminder to clean the filter. It turns off when the START/PAUSE button is pressed.
Flow Sense Duct Blockage Sensing System Indicator The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money.36 OPERATION Cycle Guide Sensor Dry Cycles Sensor Dry cycles utilize LG’s unique dual sensor system to detect and compare the moisture level in clothes and in the air and adjust the drying time as needed to ensure superior results. The dryer automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. NOTE
- To protect your garments not every dryness level, temperature, or option is available with every cycle. See the Cycle Guide for details. Manual Dry Cycles Use Manual Dry cycles to select a specific amount of drying time and a drying temperature. When a Manual Dry cycle is selected, the Estimated Time Remaining display shows the actual time remaining in your cycle. You can change the actual time in the cycle by pressing the More Time or Less Time buttons. NOTE
- The Energy Saver option is turned on by default in the Normal Cycle. Turn off the Energy Saver option for a faster Normal cycle which begins with heated drying. To turn the Energy Saver default off, press and hold the Energy Saver button. ON or OFF appears in the display.37OPERATION ENGLISH Non-Steam Models (DLE3600*, DLG3601*) = default setting
- = Energy Saver on by default Cycle Fabric Type Dry Level Temp. Wrinkle Care Damp Dry Signal SENSOR DRY Normal* Work clothes, corduroys, etc. Normal Med. High (between Medium and High)
Adj. Heavy Duty Jeans, heavyweight items Normal High ● ● Adj. Bedding Comforters, Pillows, Shirts Normal Medium Adj. Towels Denim, towels, heavy cottons Normal Med. High (between Medium and High)
Adj. Small Load Only normal & cotton/ towels fabric type (Max. 3 lb) Normal High ● Adj. Perm. Press Permanent press, synthetic items Normal Medium ● ● Adj. Delicates Lingerie, sheets, blouses Normal Low (between Medium and Ultra Low)
Adj. MANUAL DRY Speed Dry For small loads with short drying times Off High
Adj. Air Dry For items that require heat-free drying such as plastics or rubber Off No Heat ●38 OPERATION Steam Models (DLEX4000*, DLGX4001*) = default setting
- = Energy Saver on by default Cycle Fabric Type Dry Level Temp. Wrinkle Care Damp Dry Signal Reduce Static SENSOR DRY Normal* Work clothes, corduroys, etc. Normal Med. High (between Medium and High)
Adj. Heavy Duty Jeans, heavyweight items Normal High ● ● ● Adj. Bedding Comforters, pillows, shirts Normal Medium ● Adj. Antibacterial Do not use this cycle with delicate fabrics Very High ● Perm. Press Permanent press, synthetic items Normal Medium ● ● ● Adj. Delicates Lingerie, sheets, blouses Normal Low (between Medium and Ultra Low)
Adj. Towels Denim, towels, heavy cottons Normal Med. High (between Medium and High)
Adj. MANUAL DRY Speed Dry For small loads with short drying times Off High
Adj. Air Dry For items that require heat-free drying such as plastics or rubber Off No Heat ● STEAM CYCLE Steam Sanitary™ Comforters, bedding, children's clothing Off High ● Steam Fresh™ Comforters, shirts, trousers (except especially delicate fabrics) Off Med. High (between Medium and High)
- = Energy Saver on by default Cycle Fabric Type Dry Level Temp. Wrinkle Care Damp Dry Signal Reduce Static SENSOR DRY Normal* Work clothes, corduroys, etc. Normal Med. High (between Medium and High)
Adj. Heavy Duty Jeans, heavyweight items Normal High ● ● ● Adj. Bedding Comforters, pillows, shirts Normal Medium ● Adj. Small Load Only normal & cotton/ towels fabric type (Max. 3 lb) Normal High ● Adj. Antibacterial Do not use this cycle with delicate fabrics Very High ● Perm. Press Permanent press, synthetic items Normal Medium ● ● ● Adj. Delicates Lingerie, sheets, blouses Normal Low (between Medium and Ultra Low)
Adj. Sportswear Sportswear Off ● ● Towels Denim, towels, heavy cottons Normal Med. High (between Medium and High)
Adj. MANUAL DRY Speed Dry For small loads with short drying times Off High
Adj. Air Dry For items that require heat-free drying such as plastics or rubber Off No Heat ● STEAM CYCLE Steam Sanitary™ Comforters, bedding, children's clothing Off High ● Steam Fresh™ Comforters, shirts, trousers (except especially delicate fabrics) Off Med. High (between Medium and High)
Adj.40 OPERATION Cycle Modifier Buttons Sensor Dry cycles have preset settings that are selected automatically. Manual Dry cycles have default settings, but you may also customize the settings using the cycle modifier buttons. Press the button for that option to view and select other settings. Dry Level Use this button to select the level of dryness for the cycle. Press the Dry Level button repeatedly to scroll through available settings.
- This option is only available with Sensor Dry cycles.
- The dryer will automatically adjust the cycle time. Selecting dry levels above Normal will increase the cycle time. Selecting dry levels below Normal will decrease the cycle time.
- Use the dry level between Normal and Damp or the Damp dry level for items that you wish to iron. Temp. Use this button to adjust the temperature setting. This allows precise care of fabrics and garments. Press the Temp. button repeatedly to scroll through available settings. Time Dry Use this button to manually select the drying time, from 20 to 60 minutes, in 10-minute increments. Use this for small loads or to remove wrinkles. Use the More Time/Less Time buttons to add or reduce the drying time in 5-minute increments. Signal The appliance plays a melody when the drying cycle is finished. the buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off. (DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*)
- To turn on/off, press the Signal button.
- When this function is turned on, the On/Off LED on the display lights up. (DLE3600*, DLG3601*)
- To turn on/off, press and hold the Wrinkle Care button for 3 seconds. Option Buttons The dryer features several additional cycle options to customize cycles to meet individual needs. Certain option buttons also feature a special function that can be activated by pressing and holding that option button for 3 seconds. Adding Cycle Options to a Cycle
Turn on the dryer and turn the cycle selector knob to select the desired cycle.
Use the cycle modifier buttons to adjust the settings for that cycle.
Press the Start/Pause button to start the cycle. The dryer starts automatically. Wrinkle Care Selecting this option will tumble the load periodically for up to 3 hours after the selected cycle, or until the door is opened. This is helpful in preventing wrinkles when you are unable to remove items from the dryer immediately. Damp Dry Signal When this option is selected, the dryer signals when the load is approximately 80% dry. This allows you to remove faster-drying lightweight items or items that you would like to iron or hang while they are still slightly damp. (DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*)
- To turn on/off, press the Damp Dry Signal button. (DLE3600*, DLG3601*)
- To turn on/off, press and hold the Dry Level button for 3 seconds. Energy Saver This option helps to reduce the energy consumption of the Normal Cycle, depending on the load size. When the Energy Saver option is selected, the cycle begins with an air dry section and the drying time is increased.41OPERATION ENGLISH Special Functions Some cycle option buttons also activate secondary functions. These special functions are marked with an asterisk (*). Press and hold the option button marked with the special function to activate it. Control Lock Use this option to prevent unwanted use of the dryer or to keep cycle settings from being changed while the dryer is operating. Activating the Control Lock Function Press and hold the below button(s) for 3 seconds.
- Damp Dry Signal ( DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*)
- Time Dry and Energy Saver (DLE3600
When the controls are locked, CL and the remaining time are alternately shown on the display during the dry cycle. All controls will be disabled except the Power button. Deactivating the Control Lock Function Press and hold the below button(s) for 3 seconds.
- Damp Dry Signal (DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*)
- Time Dry and Energy Saver (DLE3600
Once set, Control Lock remains active until it is manually deactivated. Control Lock must be turned off to run another cycle. Drum Light (DLEX4200*, DLGX4201*, DLEX4000*, DLGX4001*, DLEX4500*, DLGX4501*) The drum is equipped with a blue LED that illuminates when the dryer is turned on. This light automatically turns off when the door is closed and the cycle starts. To turn on the light during a cycle, press and hold the Wrinkle Care button for three seconds. The drum light will illuminate and then turn off automatically after four minutes. Steam Functions (Steam Models) LG’s new steam technology injects fabrics with a swirling jet of hot steam to refresh clothes, reduce static, and make ironing easier. Simply select the Steam Fresh™ or Steam Sanitary™ cycle, or add a steam option to selected cycles. WARNING To reduce the risk of serious injury, death, explosion, or fire, follow basic safety precautions, including the following:
- Do not open the dryer door during steam cycles.
- Do not touch the steam nozzle in the drum during or after the steam cycle. The Steam Sanitary™ Cycle The Steam Sanitary™ cycle is ideal for sanitizing non-washable items quickly and easily using the power of steam. Use this cycle for cotton and polyester material. (Do NOT use for urethane foam, down feathers or delicate items). The Steam Fresh™ Cycle Steam Fresh™ uses the power of steam to quickly reduce wrinkles and odors in fabrics. It brings new life to wrinkled clothes that have been stored for an extended time and makes heavily wrinkled clothes easier to iron. Steam Fresh™ can also be used to help reduce odors in fabrics. NOTE
- The cycle time depends on the load (number of items). Press the More Time or Less Time button to change the display to reflect the number of items in the load. The display will show 1, 3, 5 or . 3 means 3 or fewer items, 5 is for 4 or 5 items, and indicates a large load such as a comforter. Using the Steam Fresh™ Cycle
Turn on the dryer and turn the cycle selector knob to select the Steam Fresh™ cycle.
The display shows the load size (number of items). Change the steam time by pressing the More Time or Less Time buttons to fit the size of the load.
Press Start/Pause to start the cycle.42 OPERATION The Steam Options The Reduce Static option injects steam late in the drying cycle to reduce the static electricity caused by dry fabrics rubbing together. NOTE
- When Sensor Dry is selected with the Reduce Static option, the dry levels below Normal cannot be selected.
- The Reduce Static option can also be selected during Time Dry cycles.
- After the Steam option is selected in Time Dry, the More Time or Less Time buttons will change the steam time ONLY.
- Press the More Time or Less Time button to adjust the cycle time depending on the size of the load (7, 9, 11, 14, 16, or 18 items). Adding Steam to a Standard Cycle
Turn on the dryer and turn the cycle selector knob to select the desired cycle.
Use the cycle setting buttons to adjust the settings for that cycle.
- Steam may not be clearly visible during the steam cycles. This is normal.
- Do not use Steam Fresh™ with items such as wool, wool blankets, leather jackets, silk, wet clothes, lingerie, foam products, or electric blankets.
- For best results, load articles of similar size and fabric type. Do not overload.
- When the filter/duct is clogged, the steam option may not have optimal results.
- When the steam function is operating, the drum will stop to allow steam to stay in the drum.
Press Start/Pause to start the cycle.43OPERATION ENGLISH Steam Cycle Guide Steam Default Time Temp. Dry Level Fabric State Fabric Type Maximum Amount Steam Sanitary
Turbo Steam 31 minutes High Dry Comforter Bedding Single (1 each) Children’s clothing 3 lbs. Steam Fresh
Turbo Steam 10 minutes Med. High (between Medium and High) Dry Comforter Single (1 each) Adj. Shirts* 5 each Steam Option Reduce Static Follows Selected Cycle ● Wet Varies by selected cycle 8 lbs. (18 Items.) Turbo Steam Follows Selected Cycle ● Wet Varies by selected cycle 8 lbs. (18 Items.) Time Dry Reduce Static 38 minutes High Wet Varies by selected cycle 8 lbs. (18 Items.) Adj.
- Shirt: 70% cotton, 30% poly blend. Except especially delicate fabrics = default setting
= allowable option44 SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. Before Using LG ThinQ
Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance.
- If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.
Turn off the Mobile data or Cellular Data on your smartphone.
Connect your smartphone to the wireless router. NOTE
- To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit.
- The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
- LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
- The surrounding wireless environment can make the wireless network service run slowly.
- If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
- The network connection may not work properly depending on the Internet service provider.
- The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
- If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
- If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
- The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
- Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
- If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and register the product again. Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.45SMART FUNCTIONS ENGLISH LG ThinQ Application Features Dryer Cycle Download new and specialized cycles that are not included in the standard cycles on the appliance. Appliances that have been successfully connected can download a variety of specialty cycles specific to the appliance. Only one cycle can be stored on the appliance at a time. Once cycle download is completed in the appliance, the appliance keeps the downloaded cycle until a new cycle is downloaded. Venting Tips Provides venting tips. Smart Diagnosis™ This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. Energy Monitoring The dryer energy usage is affected by the cycles and options, so you may see some changes in energy usage from one cycle to another. Push Alerts When the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smart phone. Settings Set the product nickname and delete product. NOTE
- To verify the Wi-Fi connection, check that the Wi-Fi f icon on the control panel is lit.
- LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
- The machine supports 2.4 GHz Wi-Fi networks only.
- If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
- The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
- The network connection may not work properly depending on the internet service provider.
- The surrounding wireless environment can make the wireless network service run slowly.
- This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users. Using Remote Start Use a smart phone to control the appliance remotely or check to see how much time is left in the cycle.
Press and hold the Remote Start button for 3 seconds to enable the Remote Start function.
Start a cycle from the LG ThinQ application on your smart phone. NOTE
- Once the Remote Start mode is enabled, you can start a cycle from the LG ThinQ smartphone application. If the cycle is not started, the machine will wait to start the cycle until it is turned off remotely from the application or the Remote Start mode is disabled.
- If the door is opened, Remote Start is disabled. Disabling Remote Start When Remote Start is activated, press and hold the Remote Start button for 3 seconds.46 SMART FUNCTIONS FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance. Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the product. Wireless LAN Module Specifications Model LCW-004 Frequency Range 2412 to 2462 MHz Output Power (Max) < 30 dBm FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) this device may not cause harmful interference and
2) this device must accept any interference received,
including interference that may cause undesired operation of the device. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.47SMART FUNCTIONS ENGLISH Smart Diagnosis™ Function This feature is only available on models with the c or d logo. Use this feature to help you diagnose and solve problems with your appliance. NOTE
- For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
- The feature may be subject to change without prior notice and may have a different form depending on where you are located. Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.
- Launch the LG ThinQ application and select the Smart Diagnosis™ feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method.
- Launch the LG ThinQ application and select the Smart Diagnosis™ feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
Press the Power button to turn on the appliance.
Hold the mouthpiece of your phone in front of the c or d logo.
Press and hold the Temp. button for 3 seconds or longer while continuing to hold your phone near the logo.
Keep the phone in place untill the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, the diagnosis will be displayed in the application. NOTE
- For best results, do not move the phone while the tones are being transmitted.48 MAINTENANCE MAINTENANCE Regular Cleaning WARNING To reduce the risk of fire, electric shock, injury to persons, or death when using this appliance, follow basic precautions, including the following: • Unplug the dryer before cleaning. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish. Cleaning the Exterior Proper care of your dryer can extend its life. The outside of the machine can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth. NOTE
- Do not use methylated spirits, solvents, or similar products. • Never use steel wool or abrasive cleansers; they can damage the surface. Cleaning the Interior Wipe around the door opening and seal with a soft, damp cloth to prevent lint and dust buildup that could damage the door seal.Clean the window with a soft cloth dampened with warm water and a mild, nonabrasive household detergent, then wipe dry.The stainless steel drum can be cleaned with a conventional stainless steel cleaner, used according to the manufacturer’s specifications. Never use steel wool or abrasive cleansers; they may scratch or damage the surface. Cleaning Around and Under the Dryer Vacuum lint and dust from around the dryer and underneath it regularly. Vent ductwork should be checked for lint buildup and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages. Maintaining Ductwork Vent ductwork should be checked for lint buildup once per month and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages. Contact a qualified technician or service provider. Cleaning the Lint Filter Always clean the lint from the filter after every cycle.Lint FilterTo clean the lint filter, open the dryer door and pull the lint filter straight up. Then: For everyday cleaning, roll any lint off the filter with your fingers, or Vacuum the lint filter. If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling. NOTE
- NEVER operate the dryer without the lint filter in place.49TROUBLESHOOTING ENGLISH TROUBLESHOOTING FAQs: Frequently Asked Questions Q: When I press a button, why does my dryer beep and then nothing happens? A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has *Control Lock on or under it for 3 seconds. Q: Why does my dryer take so long to dry clothes? A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased. Another factor affecting dry time is your home exhaust system. An exhaust system which is dirty and clogged with lint, or is excessively long, needs to be professionally cleaned or repaired. Q: Why does my dryer start by itself every few minutes? A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3 hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the dryer is not unloaded immediately after the cycle is finished. Q: Why does my dryer show 3 minutes when I select the Steam Fresh™ cycle? A: When the Steam Fresh™ cycle is selected, the dryer displays the recommended number of garments for the cycle, not the estimated cycle time, until the cycle is started. Use the More Time or Less Time buttons to adjust the load size setting for the number of garments you desire. For a large load or single bulky item use the (big) setting. User Support Videos For further assistance, there are videos and tutorials available through the LG.com website.
On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials.
Type Dryer in the search box on the new page and click the Search button. Scan this QR code to quickly access the video search page on the LG website.50 TROUBLESHOOTING Before Calling for Service This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service. Operation Problem Possible Cause Solutions The Flow Sense™ indicator remains active after clearing the restriction in the venting. After clearing the restriction, the Flow Sense™ system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow Sense™ indicator is reset.
- If the Flow Sense™ indicator remains active for more than five cycles after the restriction has been cleared, call for service. Dryer will not turn
Power cord is not properly plugged in.
- Make sure that the plug is securely plugged into a grounded outlet matching the dryer’s rating plate. House fuse is blown, circuit breaker has tripped, or power outage has occurred.
- Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. Dryer does not heat House fuse is blown, circuit breaker has tripped, or power outage has occurred.
- Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
- NOTE: Due to the design of electric dryers, it is possible for a circuit problem to allow an electric dryer to run without heat. Gas supply or service is turned off.
- Confirm that the house gas shutoff and the dryer gas shutoff valves are both fully open. Even if gas is not supplied to the dryer, it will run and no error codes will display. Verify that other gas appliances in the home are working normally. ENERGY SAVER option selected (on some models)
- If using the Normal cycle, deselect the ENERGY SAVER option. The Energy Saver option is selected by default. This option reduces energy use by adding an air dry section to the beginning of the cycle. It is normal to feel no heat at the beginning of the cycle while in ENERGY SAVER mode. Clothes take too long to dry Exhaust ducts are blocked, dirty, or duct run is too long.
- Confirm that the exhaust duct is properly configured and free of debris, lint, and obstructions. Make sure that outside wall dampers can open properly and are not blocked, jammed, or damaged. Load is not properly sorted.
- Separate heavy items from lightweight items. Larger and heavier items take longer to dry. Light items in a load with heavy items can fool the sensor because the light items dry faster. Display shows error code nP Electric dryer power cord is not connected correctly, or house power supply is incorrect.
- Check the power supply or the connection of the power cord to the terminal block. Display shows error code gAS Gas supply or service turned off (gas models only).
- Confirm that house gas shutoff and the dryer gas shutoff are both fully open.51TROUBLESHOOTING ENGLISH Problem Possible Cause Solutions Clothes take too long to dry Large load of heavy fabrics.
- Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size. Dryer controls are not set properly.
- Use the appropriate control settings for the type of load you are drying. Some loads may require an adjustment of the dry level setting for proper drying. Lint filter needs to be cleaned.
- Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint, such as new bath towels, it may be necessary to pause the cycle and clean the filter during the cycle. House fuse is blown, circuit breaker has tripped, or power outage has occurred.
- Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
- NOTE: Due to the design of electric dryers, it is possible for a circuit problem to allow an electric dryer to run without heat. Dryer is overloaded.
- Divide extra large loads into smaller loads for better drying performance and efficiency. Dryer is underloaded.
- If you are drying a very small load, add a few extra items to ensure proper tumbling action. If the load is very small and you are using SENSOR DRY cycles, the electronic control cannot properly sense the dryness of the load and may shut off too soon. Use TIME DRY or add some extra wet clothes to the load. ENERGY SAVER option selected (on some models)
- If using the Normal cycle, deselect the ENERGY SAVER option. This option reduces energy use by adding an air dry section to the beginning of the cycle. Drying time is not consistent Heat settings, load size, or dampness of clothing is not consistent.
- The drying time for a load will vary depending on the type of heat used (electric, natural gas, or LP gas), the size of the load, the type of fabrics, the wetness of the clothes, and the condition of the exhaust duct and lint filter. Even an unbalanced load in the washer can cause poor spinning, resulting in wetter clothes which will take longer to dry.52 TROUBLESHOOTING Performance Problem Possible Cause Solutions Greasy or dirty spots on clothes Fabric softener used incorrectly.
- Confirm and follow the instructions provided with your fabric softener. Clean and dirty clothes are being dried together.
- Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean clothes in the same or later loads. Clothes were not properly cleaned or rinsed before being placed in the dryer.
- Stains on dried clothes could be stains that were not removed during the washing process. Make sure that clothes are being completely cleaned or rinsed according to the instructions for your washer and detergent. Some difficult soils may require pre-treating prior to washing. Clothes are wrinkled Clothes dried too long (over dried).
- Over drying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or LESS DRY setting and remove items while they still retain a slight amount of moisture. Clothes left in dryer too long after cycle ends.
- Use the WRINKLE CARE option. This feature will tumble the clothes briefly every few minutes for up to 3 hours to help prevent wrinkling. Clothes are shrinking Garment care instructions are not being followed.
- To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. Use a low or no heat setting. Lint on clothes Lint filter not cleaned properly.
- Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. Laundry not sorted properly.
- Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants). Excess static in clothes.
- Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s instructions. Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use SENSOR DRY cycles. Dryer is overloaded. • Divide extra large loads into smaller loads for drying. Tissue, paper, etc., left in pockets.
- Check pockets thoroughly before washing and drying clothes.53TROUBLESHOOTING ENGLISH Problem Possible Cause Solutions Excess static in clothes after drying Fabric softener is not used or used incorrectly.
- Use a fabric softener or the REDUCE STATIC option, if equipped, to reduce static electricity. Be sure to follow the manufacturer’s instructions. Clothes dried too long (overdried).
- Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use MANUAL DRY cycles. Select a LESS DRY setting on SENSOR DRY cycles, if necessary. Drying synthetics, permanent press, or synthetic blends.
- These fabrics are naturally more prone to static buildup. Try using fabric softener, or use LESS DRY and/or shorter TIME DRY time settings. Clothes have damp spots after a Sensor Dry cycle. Very large load or very small load.Single large item such as a blanket or comforter.
- If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load. Use a TIME DRY cycle for very small loads.
- Large, bulky items such as blankets or comforters can sometimes wrap themselves into a tight ball of fabric. The outside layers will dry and register on the sensors, while the inner core remains damp. When drying a single bulky item, it may help to pause the cycle once or twice and rearrange the item to unwrap and expose any damp areas.
- To dry a few remaining damp items from a very large load or a few damp spots on a large item after a sensor cycle has completed, empty the lint trap, then set a TIME DRY cycle to finish drying the item(s). Trouble connecting appliance and smartphone to Wi- Fi network The password for the Wi- Fi network was entered incorrectly.
- Delete your home Wi-Fi network and begin the registration process again. Mobile data for your smartphone is turned on.
- Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) is set incorrectly.
- The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) The router frequency is not 2.4 GHz.
- Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. The appliance is too far from the router.
- If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.54 TROUBLESHOOTING Steam Functions (Steam Models) Problem Possible Cause Solutions Water drips from nozzle when STEAM CYCLE starts This is normal.
- This is steam condensation. The dripping water will stop after a short time. Garments still wrinkled after Steam Fresh™ Too many or overly different types of garments in dryer.
- Small loads of 1 to 5 items work best. Load fewer garments. Load similar types of garments. Creases or pleats are gone from garments after Steam Fresh™ The function of this cycle is to remove wrinkles from fabric.
- Use an iron to replace creases and pleats in garments. Garments have static after using the Reduce Static option This is normal.
- The amount of static experienced will depend on the individual moisture level in the skin. Garments are too damp or too dry after using the Reduce Static option Correct drying options not selected.
- Select the load weight manually before starting the Reduce Static option. Steam does not generate, but no error code is shown Water level error. • Unplug dryer and call for service. Water drips from door during STEAM CYCLE This is normal.
- Condensation will normally form on the inside of the dryer door during steam operation. Some condensation may drip out the bottom of the door. Steam is not visible during STEAM CYCLE This is normal.
- Steam vapor is difficult to see when the door is closed. However, condensation will normally form on the inside of the dryer door if the steam system is operating normally. Drum does not turn during STEAM CYCLE This is normal.
- The drum is turned off so that the steam vapor remains in the drum. The drum will normally turn for about 2 seconds once a minute. Cannot see steam vapor at the beginning of cycle This is normal.
- Steam is released at different stages of the cycle for each option. Odors remain in clothing after Steam Fresh™ Steam Fresh™ did not remove odor completely.
- Fabrics containing strong odors should be washed in a normal cycle.55TROUBLESHOOTING ENGLISH Error Codes Problem Possible Cause Solutions Error code: tE1 through tE7 Temperature sensor failure.
- Turn off the dryer and call for service. Display shows error code: PS Power cord is connected incorrectly.
- Check the connection of the power cord to the terminal block. *Flow Sense™ indicator shows four bars during the drying cycle or the display shows "d80" after drying
- This warning light is not a dryer failure and is not covered by the dryer warranty. Contact a duct cleaning service to set up an appointment to have your exhaust system cleaned and inspected. Exhaust system is too long or has too many turns/restrictions.
- Install a shorter or straighter duct run. See the Installation Instructions for details. Partial blockage of the ductwork due to lint buildup or other foreign object.
- Ductwork should be checked/cleaned immediately. Dryer can be used in this condition, but drying times will be longer and energy consumption will increase. The appliance has detected a restriction in the external dryer venting.
- If exhaust restrictions are sensed by the Flow Sense™ system, the indicator will remain on for 2 hours after the end of the cycle. Opening the door or pressing the Power button will turn off the display. The Flow Sense™ indicator remains active after clearing the restriction in the venting. After clearing the restriction, the Flow Sense™ system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow Sense™ indicator is reset.
- If the Flow Sense™ indicator remains active for more than five cycles after the restriction has been cleared, call for service. The display shows More Time button was pressed.
- This display indicates that the steam option has been set for a “big” item such as a comforter. Press the LESS TIME button to reduce the indicated load size. The display shows The duct work is about 80% - 95% blocked. (“d80”, “d90” or “d95” error code is displayed for 2 hours only)
- Do not use the dryer until the exhaust system has been cleaned and/or repaired. Using the dryer with a severely restricted exhaust is dangerous and could result in a fire or other property damage. Check the outside dryer vent while the dryer is operating to make sure there is strong airflow. If the exhaust system is extremely long, have it repaired or rerouted. House exhaust system blocked.
- Keep the area around the dryer clean and free of clutter. Check vent hood for damage or lint clogging. Make sure the area around the vent hood is clear. Check Filter indicator is on during the drying cycle Lint filter not cleaned properly.
- Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle.56 WARRANTY WARRANTY ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States including U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty. Warranty Period Scope of Warranty HOW SERVICE IS HANDLED One (1) year from date of original retail purchase Parts and Labor LG will provide parts and labor to repair or replace defective parts. Three (3) years from date of original retail purchase Dryer drum Parts only. Customer will be responsible for any labor or in-home service to replace defective parts.
- Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
- Replacement products and parts may be new or remanufactured. THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. THIS LIMITED WARRANTY DOES NOT COVER:
- Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation.
- Failure of the product to perform during power failures and interrupted or inadequate electrical service.
- Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
- Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined in the product’s owner’s manual.
- Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
- Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended purpose, or any water leakage where the unit was not properly installed.
- Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG.
- Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
- Damage or missing items to any display, open box, discounted, or refurbished product.
- Conversion of product from natural gas or LP gas.57WARRANTY ENGLISH
- Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and serial numbers, along with original retail sales receipts, are required for warranty validation.
- Increases in utility costs and additional utility expenses.
- Repairs when your product is used for other than normal and usual household use (e.g. commercial use, in offices and recreational facilities) or contrary to the instructions outlined in the product’s owner’s manual.
- Costs associated with removal of your product from your home for repairs.
- The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals.
- Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not approved or specified by LG. Filter is clogged. Clean the lint filter. Not heating, long dry time Duct is clogged. Clean the hood and duct. Not heating, long dry time Excessive duct length and/or multiple elbows Keep exhaust ducts as short as possible, using as few elbows and bends as possible. Not heating, long dry time Improperly connected power cord or electrical outlet issue. Reconnect power cord, replace house fuse or reset breaker. If outlet is issue, electrician may be required. No Power Not Heating Gas valve is not turned on. (Gas Dryer) Open the gas valve. Not heating Door Reversal Instructions for door reversal can be found in the owner’s manual. The cost of repair or replacement under these excluded circumstances shall be borne by the consumer. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION For additional product information, visit the LG website at http://www.lg.com For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000. For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 3581358 WARRANTY PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Ave, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.59WARRANTY ENGLISH Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.60 MEMO61MEMO62 MEMO
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