DDW24M999UM - Dishwasher SAMSUNG - Free user manual and instructions
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USER MANUAL DDW24M999UM SAMSUNG
Helping the environment 47 Specications 47 Warranty and Service 48 Getting help 48 Warranty 48 DACOR_DW9500MD_DD68-00196A-04_EN.indd 3 3/7/2019 11:18:43 AMEnglish4 To Our Valued Customer: Congratulations on your purchase of the very latest in Dacor® products! Our unique combination of features, style and performance make us The Life of the Kitchen™, and a great addition to your home. In order to familiarize yourself with the controls, functions and full potential of your new Distinctive Appliance, read this use and care manual thoroughly, beginning with the Safety informations section. All Dacor appliances are designed and manufactured with quality and pride, while working within the framework of our company value. Should you ever experience a problem with your product, please rst check the Troubleshooting section of this manual for guidance. It provides useful suggestions and remedies prior to calling for service. Valuable customer input helps us to continuously improve our products and services, so please feel free to contact our Customer Service Team for assistance with any of your product support needs. Dacor Customer Service Team 14425 Clark Avenue City of Industry, CA 91745 Telephone: (800) 793-0093 Fax: (626) 403-3130 Hours of Operation: Monday through Friday 6:00 A.M. to 5:00 P.M. Pacic Time Website: www.Dacor.com Thank you for choosing Dacor for your home. We are a company built by families for families, and we are dedicated to serving yours. We are condent that your new Dacor product will deliver a high level of performance and enjoyment for many years to come. Sincerely, DACOR_DW9500MD_DD68-00196A-04_EN.indd 4 3/7/2019 11:18:44 AMSafety information English 5
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Safety information Congratulations on your new Dacor dishwasher. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your dishwasher’s many benets and features. What you need to know about the safety instructions Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your dishwasher. Important safety symbols What the icons and signs in this user manual mean: WARNING Hazards or unsafe practices that may result in severe personal injury or death. To reduce the risk of re, explosion, electric shock, or personal injury when using your dishwasher, follow these basic safety precautions: CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage. These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this section, keep it in a safe place for future reference. DACOR_DW9500MD_DD68-00196A-04_EN.indd 5 3/7/2019 11:18:44 AMSafety information Safety information English6
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California Proposition 65 Warning
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
WARNING When using your dishwasher, follow basic precautions, including the following:
1. Read all instructions before using the dishwasher.
2. Use the dishwasher only for its intended function.
3. Use only detergents or wetting agents recommended for use in a dishwasher and keep
them out of the reach of children.
4. When loading items to be washed:
- locate sharp items so that they are not likely to damage the door seal, and - load sharp knives with the handles up to reduce the risk of cut-type injuries.
5. Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent.
For plastic items not so marked, check the manufacturer’s recommendations.
6. Do not touch the HEATING ELEMENT during or immediately after use.
7. Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.
8. Do not tamper with controls.
9. Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
10. To reduce the risk of injury, do not allow children to play in or on a dishwasher.
11. Under certain conditions, hydrogen gas may be produced in a hot-water system that
has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot- water system has not been used for such a period, before using the dishwasher turn on all hot-water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this time.
12. Remove the door to the washing compartment when removing an old dishwasher from
service or discarding it. CAUTION
- After unpacking the dishwasher, keep the packaging out of the reach of children.
- The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher by yourself. Two or more people are needed to move a dishwasher and avoid potential injuries. DACOR_DW9500MD_DD68-00196A-04_EN.indd 6 3/7/2019 11:18:44 AMSafety information English 7
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- As with any equipment using electricity, water, and moving parts, potential hazards exist.
- Do not install the dishwasher near electrical components. Keep the dishwasher away from open ames.
- Install and level your dishwasher on an uncarpeted oor that can support its weight.
- Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet. See page 7 for more information on grounding your dishwasher.
- Connect the ground wire to the green ground connector in the terminal box.
- After the dishwasher is installed, check that the drain hose is properly connected and that there is no leakage from the hose connectors. If the drain hose is loose, it may cause property damage.
- The water supply line is susceptible to breakage. As time goes by, it becomes less exible. Check the line periodically. If it is swollen, torn, cut, or there is a water leak, replace it immediately.
- To safely operate this appliance, familiarize yourself with its operations and exercise care when using it.
- Do not put gasoline, solvents, or other flammable materials inside the dishwasher. Do not wash dishes exposed to these materials.
- Keep your dishwasher detergent out of the reach of children. Detergent has an adverse effect on human organs. It contains elements for polishing and is corrosive. Avoid letting the detergent come into contact with your skin and eyes.
- Do not push or place pressure on the door when it is open, as this may damage the dishwasher or cause harm.
- Do not allow children to play in or on the dishwasher. They may harm themselves or damage the dishwasher.
- Disconnect the power cable (or set the circuit breaker to off) before servicing your dishwasher.
- Do not repair, replace, or service any part of your dishwasher yourself. Disassembly, repairs, and modications are permitted by authorized service technicians only. Work done by an unauthorized person may void your warranty.
- Before disposing of your dishwasher, remove the door of the washing compartment or the door latch so that children or small animals cannot get trapped inside.
- If the dishwasher is left unused for an extended period of time, turn off the water supply.
- This dishwasher is intended for residential use only. DACOR_DW9500MD_DD68-00196A-04_EN.indd 7 3/7/2019 11:18:44 AMSafety information Safety information English8
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Before using your dishwasher WARNING Tip-Over Hazard
- Do not use the dishwasher until it is correctly installed.
- Do not push down on an open door.
- Do not place excessive weight on the open door. Electric Shock Hazard Failure to follow these instructions can result in death, re, or electric shock:
- Electrically ground the dishwasher
- Connect the ground wire to the green ground connector in the junction box.
- Do not use an extension cord. Regulatory notice FCC Notice FCC CAUTION: Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause undesired operation. For product available in the USA/Canada market, only channel 1
11 can be operated. Selection of other channels is not possible. DACOR_DW9500MD_DD68-00196A-04_EN.indd 8 3/7/2019 11:18:45 AMSafety information English 9
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FCC STATEMENT: This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorienting or relocating the receiving antenna
- Increasing the separation between the equipment and receiver
- Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
- Consulting the dealer or an experienced radio/TV technician for help. FCC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter. DACOR_DW9500MD_DD68-00196A-04_EN.indd 9 3/7/2019 11:18:45 AMSafety information Safety information English10
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IC Notice The term “IC” before the radio certication number only signies that Industry Canada technical specications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. For product available in the USA/Canada market, only channel 1
11 can be operated. Selection of other channels is not possible. IC RADIATION EXPOSURE STATEMENT: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter. DACOR_DW9500MD_DD68-00196A-04_EN.indd 10 3/7/2019 11:18:45 AMSafety information English 11
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Open Source License Notice The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. The following URL http://opensource.samsung.com/opensource/SimpleConnectTP/seq/0 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information. DACOR_DW9500MD_DD68-00196A-04_EN.indd 11 3/7/2019 11:18:46 AMBefore you start English12 Before you start Follow these instructions carefully to ensure proper installation of the dishwasher.
- Carefully unpack the product package and check for any damage. If the dishwasher has been damaged, make note of it on the waybill and keep a copy. Do not install the dishwasher, and contact a local Dacor customer center.
- If there is no damage to the product, you can proceed with the installation. If you are going to install the dishwasher yourself, make sure to read through the Installation Manual and follow the instructions.
- Keep the packaging material out of children’s reach to ensure their safety. Dishwasher at a glance
rack Others Installation kit (User/Installation manual included) Kick plate DACOR_DW9500MD_DD68-00196A-04_EN.indd 13 3/7/2019 11:18:48 AMBefore you start Before you start English14 Basic use of racks Height adjustment You can adjust the height of the upper rack so that the lower rack can accommodate larger sized dishes. Depending on the height of the upper rack, the lower rack can accommodate plates up to 12 inches (30 cm) in diameter, and the upper rack can accommodate plates up to 8 inches (20 cm) in diameter. To raise the upper rack Pull the upper rack upwards. The adjustable handle will latch, and the upper rack will raise. To lower the upper rack Hold both the adjustable handles located at the left and right sides of the upper rack, and then evenly press down. CAUTION
- Adjust the height of the upper rack before loading dishes into the rack. Adjusting the rack after loading the dishes may damage the dishes.
- Make sure to hold both handles when adjusting, or the dishwasher door may not close properly. DACOR_DW9500MD_DD68-00196A-04_EN.indd 14 3/7/2019 11:18:49 AMBefore you start English 15 To remove the upper rack To remove the upper rack, pull the upper rack to the front until it is fully extended, and then lift it slightly to remove. See the gures above for the illustrated steps. CAUTION
- Do not operate the dishwasher without the upper rack. Otherwise, noises occur and the dishwasher does not operate properly.
- Since the upper rack is removable, insert the upper rack properly to ensure the dishwasher operates normally. DACOR_DW9500MD_DD68-00196A-04_EN.indd 15 3/7/2019 11:18:49 AMBefore you start Before you start English16 Loading precautions Unsuitable items for the dishwasher Wash only items such as glass, porcelain, and cutlery which the manufacturer declares as dishwasher safe. Do not wash aluminium (e.g. grease lters). The dishwasher may damage aluminium, or in extreme cases, cause a severe chemical reaction. Do not wash the following items in the dishwasher.
- Acrylic or aluminum items: These can discolor dishes with printed gold-rim decoration and mar other items.
- Dishes treated with adhesive: Treated plastics can come apart. Wood, ivory, copper, and tin glued to dishes can come loose.
- Plastics with a temperature tolerance less than 194 °F (90 °C): Thin plastics wash and dry poorly, and may be damaged due to elevated wash temperatures.
- Tin: Tin items must be washed by hand and dried immediately. Otherwise, it can rust.
- Wooden utensils: Wooden items can crack. CAUTION
- Do not wash items that are covered with ash, sand, wax, lubricating grease or paint.
- These materials will damage the dishwasher. Ash does not dissolve and will spread inside the dishwasher.
- Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks, paper napkins, etc. from your dishes. Food remains and waste can make noise, cause the dishwasher to malfunction, and damage your dishes and dishwasher. DACOR_DW9500MD_DD68-00196A-04_EN.indd 16 3/7/2019 11:18:49 AMBefore you start English 17 Loading dishes Into the lower rack 10 place setting 12 place setting Load cookware (pots, pans, etc.) up to 12 inches (30 cm) in diameter into the lower rack. The lower rack is specially designed for dinner dishes, soup bowls, plates, pots, lids, and casserole dishes. Load plates into the centre column of the rack so that the top of a plate faces the bottom of the next plate. Load large items such as pans and pots into the dishwasher so their inner cavities face downwards. We recommend loading cups, stemware, and small plates into the upper rack. See the recommended loading cases below. DACOR_DW9500MD_DD68-00196A-04_EN.indd 17 3/7/2019 11:18:50 AMBefore you start Before you start English18 Into the Zone Booster areas For more effective cleaning, load large items into the left side of the lower rack— the Zone Booster area. The Zone Booster function supplies more powerful water jets to the Zone Booster area. Make sure pot handles and other items do not interfere with the rotation of the nozzles and the water reector. Into the upper rack 10 place setting 12 place setting The upper rack is for small plates, mugs, glasses, and plastic items. Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom of the upper rack. (Check this by rotating the nozzle by hand.) When loading dishes, pull the upper rack out so you can load it without striking the counter above. DACOR_DW9500MD_DD68-00196A-04_EN.indd 18 3/7/2019 11:18:50 AMBefore you start English 19 Using the glass support The glass support is used for cups, small items, and long cookware, and especially suited for wine glasses. Hang wine glasses onto the pegs of the cup shelves. Fold the glass support back when it is not being used. CAUTION Do not adjust the level of the upper rack with the glass support propped up. This will make it impossible to push the glass support in the upper rack. Cutlery rack The cutlery rack is best for atware and cooking or serving utensils. Use the cutlery rack to organize atware or utensils. NOTE
- For best results, place heavily soiled items in the standard cutlery rack.
- The cutlery rack can be removed if you need more space on the upper rack to clean larger items. The rack will stand if items are placed as suggested above. Refer to the gures below and match the numbers on the left with the numbers on the right. DACOR_DW9500MD_DD68-00196A-04_EN.indd 19 3/7/2019 11:18:51 AMBefore you start Before you start English20 10 place setting 12 place setting
5. Serving spoon and fork
CAUTION Do not allow items to be spread out in the bottom of the rack. DACOR_DW9500MD_DD68-00196A-04_EN.indd 20 3/7/2019 11:18:52 AMBefore you start English 21 Detergent guidelines All dishwasher cycles require detergent in the detergent compartment. Apply detergent as appropriate for the selected cycle to ensure best performance. WARNING
- Do not consume dishwasher detergent. Avoid breathing in detergent fumes. Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions. If you have consumed dishwasher detergent or inhaled detergent fumes, seek medical attention immediately.
- Keep dishwasher detergent out of children’s reach. CAUTION Use dishwasher detergent only. Other types of detergent produce excessive foam, which may decrease the dishwasher’s performance or cause it to malfunction.
1. Gently press the dispenser ap to
unlock, and then slide it open. Note that the dispenser ap opens at the end of each cycle. DACOR_DW9500MD_DD68-00196A-04_EN.indd 21 3/7/2019 11:18:53 AMBefore you start Before you start English22
2. Apply the recommended amount of
detergent to the main compartment.
3. Close the ap, and then press down to
lock. NOTE This dishwasher has no separate compartment for tablet detergent.
4. For best results, apply a small amount
(half an ounce or about 15 g) of detergent onto the door. The additional detergent will activate during the pre- wash process. DACOR_DW9500MD_DD68-00196A-04_EN.indd 22 3/7/2019 11:18:53 AMBefore you start English 23 Recommended amounts Cycle Amount of detergent Main wash dispenser Onto the door for pre-wash Auto, Normal ⁄ oz (20 g) ⁄ oz (10 g) Heavy, Express 60 1 oz (30 g) ⁄ oz (15 g) Delicate ⁄ oz (20 g) ⁄ oz (5 g) Rinse aid Rinse aid improves the drying performance of the dishwasher. When the Rinse Rell indicator lights up on the control panel, rell with rinse aid. Only use liquid rinse aid. Powdered rinse aid will clog the compartment opening and cause the dishwasher to malfunction. CAUTION
- Do not apply any type of detergent to the rinse aid compartment.
- Do not excessively ll the compartment. Excessive rinse aid may overow during a cycle.
1. Turn the cap counter clockwise to
2. Fill the compartment with rinse aid as
aid level between 1 and 6.
- The higher the number, the more rinse aid the dishwasher uses.
- To improve the drying performance, select a higher level.
- If there is discoloring on the dishes, switch to a lower level.
4. Turn the cap clockwise to close.
Water reector The water reector automatically detects obstacles inside the dishwasher that can interfere with the reector’s signal. If an obstacle is detected at the end of a cycle, "0" blinks for several minutes. The dishwasher chimes for several minutes. If this happens, remove the obstacle. DACOR_DW9500MD_DD68-00196A-04_EN.indd 24 3/7/2019 11:18:53 AMOperations English 25 Operations Control panel DDW24M99** Series
DDW24T99* Series 01 POWER Press to turn the dishwasher on or off. When a cycle is complete, all other indicators turn off with “0” on the display. Then, the dishwasher turns off automatically. 02 Cycle Selector Press to select a cycle according to the soil level of your dishes. The corresponding cycle indicator turns on. The default cycle is Normal. 03 Lower Rack Lower Rack only: If this option is selected, only the lower rack nozzle is activated to reduce both the cycle time and power consumption. Use this cycle to wash a small load of dishes or glasses in the lower rack. To wash heavily soiled items, add the Zone Booster option. Zone Booster: Select this option to improve the cleaning performance. A powerful jet is activated and directed at items in the left side of the lower rack. This option can increase power consumption slightly. NOTE If you use the lower rack only, the upper nozzle will be disabled. So do not load items in the upper rack. However, the Zone Booster option is available regardless of availability of the upper nozzle. 04 Speed Booster Select this option to reduce the cycle time. This is available only with the Auto, Normal, Heavy, and Delicate cycles. DACOR_DW9500MD_DD68-00196A-04_EN.indd 25 3/7/2019 11:18:54 AMOperations Operations English26 05 Hi-Temp Wash Select this option to increase the main-wash temperature to improve the cleaning performance for loads containing stubborn, baked-on food. This is available only with the Auto, Normal, Heavy and Express 60 cycles. 06 Sanitize (Control Lock) With this selected, the water temperature increases to 163 °F (73 °C) in the nal rinse for high temperature sanitization. For more information, see the Options section on page 30. Control Lock: Control Lock allows you to lock the buttons on the control panel except for the POWER button. For more information, see the Control Lock section on page 34. 07 iQ Control You can monitor and control the dishwasher remotely through a Wi-Fi connection. To connect the dishwasher to your smart phone for the rst time, press and hold iQ Control. For more information, see the SmartThings section on page 33. 08 Display Displays information of the current cycle including the cycle name/time, remaining time, and settings as well as an information code if found. 09 Delay Start You can delay the cycle starting time. For more information, see the Delay Start section on page 34. 10 START (Cancel & Drain) Press START to start operation. Make sure the door is closed. *Cancel & Drain: To cancel the current cycle and drain the dishwasher, press and hold START for 3 seconds. DACOR_DW9500MD_DD68-00196A-04_EN.indd 26 3/7/2019 11:18:54 AMOperations English 27 Indicators Control Lock indicator Lights up if Control Lock is activated, and blinks for several seconds if any button except for the POWER button is pressed. Self Clean indicator Lights up if Self Clean is activated, and blinks for 5 seconds every 20-22 cycles. The cycle counter disappears when the Self Clean cycle is complete, or the dishwasher reaches the 23
cycle. Rinse Rell indicator Lights up if the dishwasher runs out of rinse aid. NOTE All indicators light up when the dishwasher enters Standby mode or is stopped. However, they all turn off when the dishwasher is operating. DACOR_DW9500MD_DD68-00196A-04_EN.indd 27 3/7/2019 11:18:55 AMOperations Operations English28 Simple steps to start
1. Open the door, and then load the dishwasher. Make sure dishes are empty.
2. If applicable, put the dishes in the lower rack. If adding the Zone Booster option, put
the dishes in the left side of the lower rack.
3. Apply detergent to the detergent dispenser. For better results, add rinse aids.
4. Press POWER, and then select a cycle with necessary options (Speed Booster, Sanitize,
etc). Availability of cycles depends on the model.
5. Press START, and then close the door. The dishwasher starts the cycle after draining for
- To change the cycle after it has started, press and hold START for 3 seconds to cancel the cycle. Then, select a new cycle.
- The default cycle is Normal.
- To resume after you open the door to stop the dishwasher while operating, simply close the door. DACOR_DW9500MD_DD68-00196A-04_EN.indd 28 3/7/2019 11:18:55 AMOperations English 29 Touchpad responsiveness To prevent the touch-enabled controls from losing responsiveness, follow these instructions.
- Touch the center of each button with one nger.
- Do not touch more than one button at a time, except as directed.
- Clean the surface of the control panel regularly with a soft, damp cloth. Cycle overview
01 Auto This cycle detects the level of soil and automatically initiates the optimal cycle, which is appropriate for all levels of soiled items. 02 Normal This cycle reduces power and water consumption, which is appropriate for normally soiled items. To reduce the cycle time, select the Speed Booster option. 03 Heavy Select this cycle for heavily soiled items. 04 Delicate Select this cycle for lightly soiled, fragile items such as ne, crystal, and wine glasses. With this selected, the Zone Booster and Sanitize options will be disabled. CAUTION Do not use this cycle for other glassware. Clouding or etching may occur. DACOR_DW9500MD_DD68-00196A-04_EN.indd 29 3/7/2019 11:18:56 AMOperations Operations English30 05 Express 60 Select this cycle to clean lightly soiled items within about 1 hour. With this selected, the Speed booster and Zone Booster options will be disabled. 06 Rinse Only Select this cycle to only rinse items that do not need to be washed. This cycle does not use detergent. 07 Self Clean Use this cycle to clean the dishwasher’s tub. Make sure the dishwasher is empty. If the dishwasher needs self cleaning, the Self Clean indicator blinks for 5 seconds after the dishwasher turns on. If you start the dishwasher when the indicator is blinking, the indicator will turn off automatically. CAUTION Do not use this cycle to clean dishes. Options Speed Booster Select this option to reduce the cycle time. Hi-Temp Wash Select this option to increase the main-wash temperature to improve the cleaning performance for loads containing stubborn, baked-on food. Sanitize With this selected, the water temperature increases to 163 °F (73 °C) in the nal rinse for high temperature sanitization. The corresponding indicator blinks when the water temperature reaches the sanitary temperature (over 155 °F / 68 °C), and then stays solid until the sanitizing process is complete.
- The Sanitize function complies with NSF/ANSI Standard 184 for residential dishwashers. Certied residential dishwashers are not intended for licensed food establishments. Your dishwasher is NSF Certied.
- Only the Heavy cycle with the Sanitize option has been designed to meet the requirements for soil removal and sanitization efcacy in NSF 184.
- Unavailable with the Delicate and Rinse Only cycles. DACOR_DW9500MD_DD68-00196A-04_EN.indd 30 3/7/2019 11:18:56 AMOperations English 31 Settings You can change the sound settings or display brightness to your preference. To change the settings, press Delay Start and Sanitize simultaneously for 3 seconds. Press Sanitize to navigate through sub menus, and press Delay Start to conrm your changes. Sound U1/U0 Auto Release™ Dry A1/A0 Sound Press Sanitize until ‘U1’ or ‘U0’ is displayed. To mute the dishwasher, select ‘U0’, and then press Delay Start. To unmute, select ‘U1’, and then press Delay Start. Auto Release™ Dry The Auto Release™ Dry function is designed to improve drying performance. It automatically opens the dishwasher's door 5 to 15 minutes before a cycle ends. You can use 2 methods to activate or deactivate this function. DACOR_DW9500MD_DD68-00196A-04_EN.indd 31 3/7/2019 11:18:56 AMOperations Operations English32 In Setting mode
1. Press and hold Delay Start and Sanitize simultaneously for 3 seconds to enter Setting
2. Keep pressing Sanitize until ‘A1’ or ‘A0’ is displayed. Select one between ‘A1’ (enabled)
and ‘A0’ (disabled). For better results, select ‘A1’ (default).
3. Press Delay Start to conrm your changes.
On the control panel
- To activate the Auto Release™ Dry function, press and hold Lower Rack and Hi-Temp Wash simultaneously for 3 seconds. ‘A1’ will be displayed.
- To deactivate, press and hold the buttons again for 3 seconds. ‘A0’ will be displayed. NOTE
- Once the door opens to let steams out, it cannot be closed manually for the next 2 minutes. This is normal and not a product defect.
- This function is not available with the Rinse Only cycle. DACOR_DW9500MD_DD68-00196A-04_EN.indd 32 3/7/2019 11:18:56 AMOperations English 33 SmartThings Wi-Fi connection On your smartphone, go to Settings, and then connect to your home Wi-Fi network. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), nd the SmartThings app using “SmartThings” as the search term. Download and install the app on your device. NOTE
- The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
- For improved performance, the SmartThings app is subject to change without notice, or discontinued support according to the manufacturer’s policy. Log in You must rst log into SmartThings using your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone user automatically logs in. To register your device to SmartThings
1. Make sure your smartphone is connected to a wireless network.
2. Run SmartThings on your smartphone. iPhone users are required to provide the login
information each time they access the app.
3. When a message of “A new device is found.”, select Add.
4. If no message appears, select + and then select your dishwasher in a list of devices
available. If your dishwasher is not listed, select Device Type > Specic Device Model, and then add your dishwasher manually.
5. Follow the on screen instructions to complete the connection process for your
dishwasher. Press and hold iQ Control for more than 5 seconds until the "AP" message appears on the display. Your dishwasher will be registered with the app.
6. When the process is complete, your dishwasher will appear in the list of devices on
your SmartThings App.
7. Tap the dishwasher icon to open the dishwasher page.
8. When a network connection is established, the Wi-Fi icon lights up on your dishwasher.
DACOR_DW9500MD_DD68-00196A-04_EN.indd 33 3/7/2019 11:18:57 AMOperations Operations English34 Special features Delay Start You can delay the cycle starting time up to 24 hours in 1-hour increments. To increase the delay time, press Delay Start ( ). The hour displayed indicates the time at which the cycle will start.
1. Open the door, and then load the dishwasher.
2. Press Delay Start (
), and then press or hold Delay Start ( ) to change the time in 1-hour increments.
3. Close the door, and then press START.
NOTE To change the delay time once the dishwasher has started, press POWER and restart the dishwasher. Control Lock To prevent children from playing with the dishwasher, Control Lock locks all button controls except for POWER.
- To activate Control Lock, press and hold Sanitize for 3 seconds. With Control Lock activated, you cannot select a cycle or option, or start an operation.
- To deactivate Control Lock, press and hold Sanitize again for 3 seconds
- Control Lock remains active after the dishwasher restarts. To cancel Control Lock, you must deactivate it rst.
- To add detergent or more items while Control Lock is active, you must deactivate Control Lock rst. DACOR_DW9500MD_DD68-00196A-04_EN.indd 34 3/7/2019 11:18:57 AMCare and Maintenance English 35 Care and Maintenance Cleaning Keep the dishwasher clean to improve performance, reduce unnecessary repairs, and lengthen the lifecycle. Exterior Clean spills on the surface of the dishwasher as they occur. Use a soft, damp cloth on the control panel to gently wipe away spills and dust. CAUTION
- Do not use benzene, wax, thinner, chlorine bleach, alcohol, or other chemical substances. These materials may discolour the surface of the dishwasher and cause stains.
- The dishwasher has electric parts inside. Do not sprinkle water directly onto the dishwasher. Protect electrical components from coming in contact with water.
- For a stainless-steel door panel, use a stainless steel cleaner for home appliances and a clean, soft cloth. Interior Clean the interior of the dishwasher on a regular basis to remove any dirt or food particles. Wipe inside the dishwasher and inside the door with a wet dishcloth. We recommend lling the detergent dispenser with dishwasher soap, and then running the Self Clean cycle with an empty dishwasher. To keep the cutlery pad clean, turn it over after using it. To remove white spots and odours from the cutlery pad, run the Self Clean cycle with an empty dishwasher and no detergent until the cutlery pad ushes. Then, stop the cycle and apply an 8-ounce cup of white vinegar into the lower basket. Close the door and resume the cycle. CAUTION Do not remove the front seal (the long rubber seal enclosing the opening of the dishwasher). The seal keeps the inner side of the dishwasher sealed. Use a damp cloth to remove lime scale or grease deposits inside the dishwasher. Alternatively, apply some detergent, and then run an empty cycle using the highest rinse temperature. CAUTION To avoid damaging the motor, use caution when manually moving the water reector. DACOR_DW9500MD_DD68-00196A-04_EN.indd 35 3/7/2019 11:18:57 AMCare and Maintenance Care and Maintenance English36 Nozzles To prevent the nozzles from being clogged or if the nozzles are clogged, remove and clean each nozzle. Use caution when removing the nozzles as they may break. Upper nozzle
1. Open the door, and then pull out the
upper rack to reveal the upper nozzle.
2. Loosen and remove the nut, and then
3. Unclog and clean the nozzle.
4. Reinsert the nozzle, and then tighten
5. Rotate the nozzle by hand to make sure
the nozzle is engaged correctly Top nozzle
1. Open the door, and then pull out the
upper rack. The top nozzle is visible on the top.
2. Turn counter clockwise and remove the
nozzle cap, and then remove the nozzle.
3. Unclog and clean the nozzle.
4. Reinsert the nozzle, and then tighten
5. Rotate the nozzle by hand to make sure
the nozzle is engaged correctly. DACOR_DW9500MD_DD68-00196A-04_EN.indd 36 3/7/2019 11:18:58 AMCare and Maintenance English 37 Filter We recommend cleaning the lter every month.
1. Open the door, and then remove the
2. Turn the lter handle counter clockwise
to unlock the lter cover.
3. Remove the lter cover, and then the
cylindrical micro lter underneath. DACOR_DW9500MD_DD68-00196A-04_EN.indd 37 3/7/2019 11:18:58 AMCare and Maintenance Care and Maintenance English38
4. Remove any dirt and impurities from
the micro lter and the lter cover.
5. Rinse them with running water, and
6. Reinsert the lter, and then the lter
7. Turn the lter handle clockwise to lock.
CAUTION Make sure the lter cover is closed properly. A loose cover can reduce the ltering performance. DACOR_DW9500MD_DD68-00196A-04_EN.indd 38 3/7/2019 11:18:58 AMCare and Maintenance English 39 Drain pump
If the dishwasher fails to drain because the drain pump is clogged with foreign matter or there is an abnormal noise coming from the drain pump, you must unclog and clean the drain pump as instructed below.
1. Remove the lower rack.
2. See the Filter section to remove the
cylindrical micro lter. Then, remove any moisture from the lter using a sponge.
3. Remove the drain-pump cover by
pushing its handle in the arrow direction (1), and then pulling up (2).
4. Check the impeller if it's in good
condition. Then, remove any impurities from the pump.
5. Reinsert the drain-pump cover into
place, and then press it down until you hear a clicking sound. Long-term care If you will not use the dishwasher for an extended period of time, rst drain the unit completely, and then disconnect the water hose. Shut off the water supply valve and the circuit breaker. Water remaining in the hoses or the internal components can damage the dishwasher. DACOR_DW9500MD_DD68-00196A-04_EN.indd 39 3/7/2019 11:18:59 AMTroubleshooting English40 Troubleshooting Checkpoints If you encounter an issue to check with the dishwasher, rst check the table below and try the suggestions. Symptom Possible Cause Action The dishwasher does not start. The door is not completely closed.
- Make sure the door is latched and completely closed.
- Make sure the upper rack is properly joined with the duct nozzle.
- Make sure the upper rack is properly assembled. The START (Reset) Button is not selected.
- Make sure the door is latched and completely closed. Then, press START. No cycle is selected. • Select a cycle. The power cord is not connected.
- Connect the power cord. Water is not being supplied.
- Make sure the water supply valve is open. The control panel is locked.
- Unlock the Control Lock function. The dishwasher takes too long to start operation. The dishwasher is connected to a cold water supply.
- To work properly, the dishwasher must be connected to a hot water supply. If connected to a cold water supply, additional time is required to heat the cold water. DACOR_DW9500MD_DD68-00196A-04_EN.indd 40 3/7/2019 11:18:59 AMTroubleshooting English 41 Symptom Possible Cause Action The dishwasher has bad odours. Water remains from the previous cycle.
- With the dishwasher empty, add detergent, and then run the Normal cycle to clean the dishwasher. The drain hose is obstructed.
- Contact a qualied service technician to remove any obstruction from the drain hose. The dishwasher is not used daily or soiled dishes are left in unit too long.
- With the dishwasher empty and no detergent, place a glass with 8 ounces of vinegar upright into the lower rack, and then run the Normal cycle. Water remains in the dishwasher after a cycle has nished. The drain hose is folded or clogged.
- Straighten and unclog the hose. DACOR_DW9500MD_DD68-00196A-04_EN.indd 41 3/7/2019 11:18:59 AMTroubleshooting Troubleshooting English42 Symptom Possible Cause Action Food remains on dishes An incorrect cycle was selected.
- Select a cycle according to the soil level of the dishes as instructed in this manual. The lters or nozzles are clogged or not correctly fastened.
- Clean the lters or nozzles. Make sure the lters are correctly fastened. See the Cleaning section on page 35. An insufcient amount of detergent or no detergent was used.
- Use the correct amount of detergent for each load. We recommend using a powdered or gel type of detergent. The water pressure is low.
- Make sure the pressure is between 20 psi and 120 psi (140-830 kPa). The water temperature is low.
- Connect the water supply line to a hot water supply. For best performance, the temperature of the supplied water must reach 120 °F (49 °C). Dishes improperly loaded or overloaded.
- Arrange the dishes so they do not interfere with the nozzles and/or the detergent dispenser. See the Loading dishes section on page 17. The water is too hard.
- Use a commercial dishwasher cleaner.
- Use high-quality, fresh detergent with rinse aid.
- Clean the lter at least once per month.
- Use a water softener additive designed for dishwashers featuring the water softener. DACOR_DW9500MD_DD68-00196A-04_EN.indd 42 3/7/2019 11:18:59 AMTroubleshooting English 43 Symptom Possible Cause Action Dishes are not dried well. There is no rinse aid in the dispenser, or not enough rinse aid was used.
- Add a liquid type of rinse aid. Check the rinse aid settings. The water temperature is low when the dishwasher is operating.
- Connect the water supply line to a hot water source. Use rinse aid with the Sanitize option. Too many dishes have been loaded.
- Proper loading of items can affect drying performance. Load your dishes as recommended. See the Loading dishes section on page 17. Glasses and cups spilled water onto other dishes while being unloaded.
- Empty the lower rack rst, and then the upper rack. This will avoid water dripping from the upper rack onto the dishes in the lower rack. Auto Release™ is turned off.
- Turn Auto Release™ Dry on. Press and hold Lower Rack and Hi-Temp Wash for 3 seconds to access the Auto Release™ menu. Select A1 to activate Auto Release™ Dry. The dishwasher is too noisy. The dishwasher makes a sound when the dispenser cover is open and the drain pump has just started.
- This is normal. The dishwasher is not level.
- Make sure the dishwasher is level. Foreign material (screws, plastic pieces) is in the pump chamber.
- Contact a qualied service technician to remove foreign materials from the pump chamber. The nozzle bumps against the dishes, creating a chopping sound.
- Rearrange the dishes. DACOR_DW9500MD_DD68-00196A-04_EN.indd 43 3/7/2019 11:18:59 AMTroubleshooting Troubleshooting English44 Symptom Possible Cause Action Leaves glasses with a light lm.
- The water supplied is soft and too much detergent was used.
- Aluminium dishes were included in the wash load.
- Underload the dishwasher and use a rinse aid to reduce the detergent.
- Remove the marks on the dishes using a low sensitivity cleaner. Yellow or brown lm remains on dishes. Coffee and tea soils.
- Remove the soils using a spot cleaner. The nozzle does not rotate smoothly. The nozzle is clogged with food particles.
- Clean the nozzle. See the Cleaning section on page 35. The nozzle is blocked by a dish or pot and cannot rotate.
- After placing the dishes into the racks, rotate the nozzle by hand to check whether any of the dishes interfere with the nozzle. Water won’t pump out of the dishwasher. The drain system is clogged.
- Clean the drain pump by removing the drain pump cover. See the Drain pump section on page 39. The upper rack is bent after dishes are loaded. The dishes are not loaded properly.
- Arrange the dishes as recommended. See the Loading dishes section on page 17. DACOR_DW9500MD_DD68-00196A-04_EN.indd 44 3/7/2019 11:18:59 AMTroubleshooting English 45 Information codes If the dishwasher fails to operate, you may see an information code on the display. Check the table below and try the suggestions. Code Action
- Close the water supply valve. Go to your home’s circuit breaker panel, and set the dishwasher’s circuit breaker switch to off. Then, contact the installer to repair. If the issue continues, contact a local Dacor customer center.
- Check if the water supply valve is closed, if the water supply is suspended, or if the water inlet valve or line is frozen or clogged by foreign particles. If the issue continues, contact a local Dacor customer center.
- Close the water supply valve. Check if the drain hose is clogged or folded. Check if the drain hole inside the pump is clogged. If the issue continues, contact a local Dacor customer center.
High temperature heating check
- Functional check. With the dishwasher empty, add detergent, and then run a cycle. If the issue continues, go to your home’s circuit breaker panel, and set the dishwasher’s circuit breaker switch to off. Then, contact a local Dacor customer center.
Pump operation check
- Functional check. Turn off the dishwasher and restart. If the issue continues, contact a local Dacor customer center.
- Functional check. Turn the dishwasher off and try to start it again. If the issue continues, contact a local Dacor customer center.
Connect with a smart phone.
- When the control panel displays ‘AP’, press and hold iQ Control on the control panel to connect your dishwasher with your smart phone. If any information code keeps appearing on the screen, contact Dacor customer center. Phone: (800) 793-0093 (U.S.A. and Canada) Service: Monday through Friday 6:00 A.M. to 5:00 P.M. Pacic Time DACOR_DW9500MD_DD68-00196A-04_EN.indd 45 3/7/2019 11:18:59 AMCycle chart English46 Cycle chart Cycle Pre-Wash1 Pre-Wash2 Pre-Wash3 Main wash Rinse1 Rinse2 Rinse3 Auto
104 °F (40 °C) Cycle Last Rinse (Sanitize) Dry Water [gal(L)] Auto
- The temperatures (°F and °C) in the Last Rinse column represent the water temperature when you select Sanitize.
- When you select the Auto or Normal cycle, you can eliminate optional steps depending on the soil level of the dishes.
- The water consumption and cycle time varies depending on the steps or options you add, and on the pressure and temperature of the supplied water.
- When no rinse aid is added, the cycle time and the Last Rinse temperature can increase slightly. DACOR_DW9500MD_DD68-00196A-04_EN.indd 46 3/7/2019 11:19:00 AMAppendix English 47 Appendix Helping the environment
- Your dishwasher is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cable so that the appliance cannot be connected to a power source.
- Remove the door so that animals and small children cannot get trapped inside the appliance.
2. Use the helpful tips found in our Troubleshooting.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service
center at the number below. Dacor’s Customer Service center is available 6:00 am - 5:00 pm Pacic Time. For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada Phone: (800) 793-0093, extension 2822 For non-warranty repairs or questions in the US and Canada Phone: (800) 793-0093, extension 2813 Contact us through our web site at: www.dacor.com/contact-us Warranty What Is Covered
The warranty applies only to the Dacor appliance sold to the rst use purchaser, starting from the date of original retail purchase or closing date for new construction, whichever period is longer. Warranty is valid on products purchased brand new from a Dacor Authorized Dealer or other seller authorized by Dacor. If your Dacor product fails to function within one year of the original date of purchase, due to a defect in material or workmanship, Dacor will remedy it without charge to you. All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.) to the product or included accessories must be reported to Dacor within 60 days of the original purchase date to qualify for warranty coverage. Consumable parts such as lters and light bulbs are not covered and are the responsibility of the purchaser. DACOR_DW9500MD_DD68-00196A-04_EN.indd 48 3/7/2019 11:19:00 AMWarranty and Service English 49
TWENTY-FIVE YEAR WARRANTY
On rust-through of stainless steel tank and door.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service company during regular business hours. Please note service providers are independent entities and are not agents of Dacor. Dealer display and model home display products with a production date greater than 5 years, products sold “As Is,” and products installed for non-residential use, which include but are not limited to religious organizations, re stations, bed and breakfast and spas carry a one year parts warranty only. All delivery, installation, labor costs and other service fees are the responsibility of the purchaser. Warranty will be null and void on product that has altered, defaced or missing serial numbers and tags. The owner must provide proof of purchase or closing statement for new construction upon request. All Dacor products must be accessible for service. Warranty is null and void if non-ETL, non-CUL or non-CSA approved product is transported from the U.S.A. OUTSIDE THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA AND CANADA:
If your Dacor product fails to function within one year of the original date of purchase due to a defect in material or workmanship, Dacor will furnish a new part, F.O.B. factory to replace the defective part. All delivery, installation, labor costs and other service fees are the responsibility of the purchaser. DACOR_DW9500MD_DD68-00196A-04_EN.indd 49 3/7/2019 11:19:00 AMWarranty and Service Warranty and Service English50 What Is Not Covered
- Slight color variations may be noticed because of differences in painted parts, kitchen lighting, product placement and other factors; this warranty does not apply to color variation.
- Service calls to educate the customer on proper use and care of the product.
- Service fees for travel to islands and remote areas, which include but are not limited to, ferries, toll roads or other travel expenses.
- Consequential or incidental damage, including but not limited to food or medicine loss, time away from work or restaurant meals.
- Failure of the product when used for commercial, business, rental or any application other than for residential consumer use.
- Failure of the product caused by improper product installation.
- Replacement of house fuses, fuse boxes or resetting of circuit breakers.
- Damage to the product caused by accident, re, ood, power interruption, power surges or other acts of God.
- Liability or responsibility for damage to surrounding property including cabinetry, oors, ceilings and other structures or objects around the product.
2. Where did you buy your Dacor appliances?
A. Appliance Dealer D. Builder B. Kitchen Dealer E. Other C. Builder Supplier
3. For what purpose was the product purchased?
A. Replacement only C. New Home B. Part of a Remodel D. Other
4. What is your household income?
A. Under $75,000 D. $150,000 – $200,000 B. $75,000 – $100,000 E. $200,000 – $250,000 C. $100,000 – $150,000 F. Over $250,000
5. What are the brands of appliances that you have in your kitchen?
A. Cooktop C. DishwasherB. Oven D. Refrigerator
6. Would you buy or recommend another Dacor product?
Yes No Comments:Thank you very much for your assistance. The information you have provided will be extremely valuable in helping us plan for the future and giving you the support you deserve. Website: www.Dacor.com Corporate phone: (800) 793-0093 cut herecut here The Life of the Kitchen.® Please visit www.Dacor.com to activate your warranty online. WARRANTY INFORMATION DACOR_DW9500MD_DD68-00196A-04_MES.indd 51 3/7/2019 11:20:28 AMDacor ∙ 14425 Clark Avenue, City of Industry, CA 91745 ∙ Teléfono: (800) 793-0093 ∙ Fax: (626) 403-3130 ∙ www.dacor.com DD68-00196A-04 DACOR_DW9500MD_DD68-00196A-04_MES.indd 52 3/7/2019 11:20:29 AM
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