DW60M9990AP - Dishwasher SAMSUNG - Free user manual and instructions

USER MANUAL DW60M9990AP SAMSUNG

Dishwasher User manual DW60M9990AP DW9900M_DD68-00196B-03_EN.indd 1 7/9/2018 6:40:27 PMContents English2 Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols 4 Before using your dishwasher 7 Before you start 8 Dishwasher at a glance 8 Basic use of racks 10 Loading precautions 12 Detergent guidelines 18 Operations 22 Control panel 22 Simple steps to start 25 Touchpad responsiveness 26 Cycle overview 26 Settings 28 Care and Maintenance 30 Cleaning 30 Long-term care 34 Troubleshooting 35 Checkpoints 35 Information codes 40 DW9900M_DD68-00196B-03_EN.indd 2 7/9/2018 6:40:27 PMContents English 3 Cycle chart 41

Helping the environment 42 Specications 42 Warranty and Service 43 Getting help 43 Warranty 43 DW9900M_DD68-00196B-03_EN.indd 3 7/9/2018 6:40:28 PMSafety information English4

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Safety information Congratulations on your new Samsung dishwasher. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your dishwasher’s many benets and features. What you need to know about the safety instructions Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your dishwasher. Important safety symbols What the icons and signs in this user manual mean: WARNING Hazards or unsafe practices that may result in severe personal injury or death. To reduce the risk of re, explosion, electric shock, or personal injury when using your dishwasher, follow these basic safety precautions: CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage. These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this section, keep it in a safe place for future reference. DW9900M_DD68-00196B-03_EN.indd 4 7/9/2018 6:40:28 PMSafety information English 5

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California Proposition 65 Warning

WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

WARNING When using your dishwasher, follow basic precautions, including the following:

1. Read all instructions before using the dishwasher.

2. Use the dishwasher only for its intended function.

3. Use only detergents or wetting agents recommended for use in a dishwasher and keep

them out of the reach of children.

4. When loading items to be washed:

- locate sharp items so that they are not likely to damage the door seal, and - load sharp knives with the handles up to reduce the risk of cut-type injuries.

5. Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent.

For plastic items not so marked, check the manufacturer’s recommendations.

6. Do not touch the HEATING ELEMENT during or immediately after use.

7. Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

8. Do not tamper with controls.

9. Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

10. To reduce the risk of injury, do not allow children to play in or on a dishwasher.

11. Under certain conditions, hydrogen gas may be produced in a hot-water system that

has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot- water system has not been used for such a period, before using the dishwasher turn on all hot-water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this time.

12. Remove the door to the washing compartment when removing an old dishwasher from

service or discarding it. CAUTION

• After unpacking the dishwasher, keep the packaging out of the reach of children.

• The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher by yourself. Two or more people are needed to move a dishwasher and avoid potential injuries. DW9900M_DD68-00196B-03_EN.indd 5 7/9/2018 6:40:29 PMSafety information Safety information English6

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• As with any equipment using electricity, water, and moving parts, potential hazards exist.

• Do not install the dishwasher near electrical components. Keep the dishwasher away from open ames.

• Install and level your dishwasher on an uncarpeted oor that can support its weight.

• Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet. See page 7 for more information on grounding your dishwasher.

• Connect the ground wire to the green ground connector in the terminal box.

• After the dishwasher is installed, check that the drain hose is properly connected and that there is no leakage from the hose connectors. If the drain hose is loose, it may cause property damage.

• The water supply line is susceptible to breakage. As time goes by, it becomes less exible. Check the line periodically. If it is swollen, torn, cut, or there is a water leak, replace it immediately.

• To safely operate this appliance, familiarize yourself with its operations and exercise care when using it.

• Do not put gasoline, solvents, or other flammable materials inside the dishwasher. Do not wash dishes exposed to these materials.

• Keep your dishwasher detergent out of the reach of children. Detergent has an adverse effect on human organs. It contains elements for polishing and is corrosive. Avoid letting the detergent come into contact with your skin and eyes.

• Do not push or place pressure on the door when it is open, as this may damage the dishwasher or cause harm.

• Do not allow children to play in or on the dishwasher. They may harm themselves or damage the dishwasher.

• Disconnect the power cable (or set the circuit breaker to off) before servicing your dishwasher.

• Do not repair, replace, or service any part of your dishwasher yourself. Disassembly, repairs, and modications are permitted by authorized service technicians only. Work done by an unauthorized person may void your warranty.

• Before disposing of your dishwasher, remove the door of the washing compartment or the door latch so that children or small animals cannot get trapped inside.

• If the dishwasher is left unused for an extended period of time, turn off the water supply.

• This dishwasher is intended for residential use only. DW9900M_DD68-00196B-03_EN.indd 6 7/9/2018 6:40:29 PMSafety information English 7

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Before using your dishwasher WARNING Tip-Over Hazard

• Do not use the dishwasher until it is correctly installed.

• Do not push down on an open door.

• Do not place excessive weight on the open door. Electric Shock Hazard Failure to follow these instructions can result in death, re, or electric shock:

• Electrically ground the dishwasher

• Connect the ground wire to the green ground connector in the junction box.

• Do not use an extension cord. DW9900M_DD68-00196B-03_EN.indd 7 7/9/2018 6:40:30 PMBefore you start English8 Before you start Follow these instructions carefully to ensure proper installation of the dishwasher.

• Carefully unpack the product package and check for any damage. If the dishwasher has been damaged, make note of it on the waybill and keep a copy. Do not install the dishwasher, and contact a local Samsung customer center.

• If there is no damage to the product, you can proceed with the installation. If you are going to install the dishwasher yourself, make sure to read through the Installation Manual and follow the instructions.

• Keep the packaging material out of children’s reach to ensure their safety. Dishwasher at a glance

01 Top nozzle 02 Lower nozzle 03 Water reector 04 Dispenser 05 Control panel 06 Door DW9900M_DD68-00196B-03_EN.indd 8 7/9/2018 6:40:30 PMBefore you start English 9 Accessories Upper rack Lower rack Cutlery rack 3

rack Others Installation kit (User/Installation manual included) Kick plate DW9900M_DD68-00196B-03_EN.indd 9 7/9/2018 6:40:31 PMBefore you start Before you start English10 Basic use of racks Height adjustment You can adjust the height of the upper rack so that the lower rack can accommodate larger sized dishes. Depending on the height of the upper rack, the lower rack can accommodate plates up to 12 inches (30 cm) in diameter, and the upper rack can accommodate plates up to 8 inches (20 cm) in diameter. To raise the upper rack Pull the upper rack upwards. The adjustable handle will latch, and the upper rack will raise. To lower the upper rack Hold both the adjustable handles located at the left and right sides of the upper rack, and then evenly press down. CAUTION

• Adjust the height of the upper rack before loading dishes into the rack. Adjusting the rack after loading the dishes may damage the dishes.

• Make sure to hold both handles when adjusting, or the dishwasher door may not close properly. DW9900M_DD68-00196B-03_EN.indd 10 7/9/2018 6:40:32 PMBefore you start English 11 To remove the upper rack To remove the upper rack, pull the upper rack to the front until it is fully extended, and then lift it slightly to remove. See the gures above for the illustrated steps. CAUTION

• Do not operate the dishwasher without the upper rack. Otherwise, noises occur and the dishwasher does not operate properly.

• Since the upper rack is removable, insert the upper rack properly to ensure the dishwasher operates normally. DW9900M_DD68-00196B-03_EN.indd 11 7/9/2018 6:40:32 PMBefore you start Before you start English12 Loading precautions Unsuitable items for the dishwasher Wash only items such as glass, porcelain, and cutlery which the manufacturer declares as dishwasher safe. Do not wash aluminium (e.g. grease lters). The dishwasher may damage aluminium, or in extreme cases, cause a severe chemical reaction. Do not wash the following items in the dishwasher.

• Acrylic or aluminum items: These can discolor dishes with printed gold-rim decoration and mar other items.

• Dishes treated with adhesive: Treated plastics can come apart. Wood, ivory, copper, and tin glued to dishes can come loose.

• Plastics with a temperature tolerance less than 194 °F (90 °C): Thin plastics wash and dry poorly, and may be damaged due to elevated wash temperatures.

• Tin: Tin items must be washed by hand and dried immediately. Otherwise, it can rust.

• Wooden utensils: Wooden items can crack. CAUTION

• Do not wash items that are covered with ash, sand, wax, lubricating grease or paint.

• These materials will damage the dishwasher. Ash does not dissolve and will spread inside the dishwasher.

• Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks, paper napkins, etc. from your dishes. Food remains and waste can make noise, cause the dishwasher to malfunction, and damage your dishes and dishwasher. DW9900M_DD68-00196B-03_EN.indd 12 7/9/2018 6:40:32 PMBefore you start English 13 Loading dishes Into the lower rack 10 place setting 12 place setting Load cookware (pots, pans, etc.) up to 12 inches (30 cm) in diameter into the lower rack. The lower rack is specially designed for dinner dishes, soup bowls, plates, pots, lids, and casserole dishes. Load plates into the centre column of the rack so that the top of a plate faces the bottom of the next plate. Load large items such as pans and pots into the dishwasher so their inner cavities face downwards. We recommend loading cups, stemware, and small plates into the upper rack. See the recommended loading cases below. DW9900M_DD68-00196B-03_EN.indd 13 7/9/2018 6:40:32 PMBefore you start Before you start English14 Into the Zone Booster area (to use the Chef cycle and Zone Booster option) To use the Chef cycle and the Zone Booster option, load heavily soiled items into the left side of the lower rack-the Zone Booster area. With the Chef cycle, you can clean stubborn items that were used with your oven. The Zone Booster function supplies more powerful water jets to the Zone Booster area. Make sure pot handles and other items do not interfere with the rotation of the nozzles and the water reector. NOTE You can load lightly soiled items in other areas or racks while using the Chef cycle. DW9900M_DD68-00196B-03_EN.indd 14 7/9/2018 6:40:33 PMBefore you start English 15 Into the upper rack 10 place setting 12 place setting The upper rack is for small plates, mugs, glasses, and plastic items. Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom of the upper rack. (Check this by rotating the nozzle by hand.) When loading dishes, pull the upper rack out so you can load it without striking the counter above. DW9900M_DD68-00196B-03_EN.indd 15 7/9/2018 6:40:33 PMBefore you start Before you start English16 Using the glass support The glass support is used for cups, small items, and long cookware, and especially suited for wine glasses. Hang wine glasses onto the pegs of the cup shelves. Fold the glass support back when it is not being used. CAUTION Do not adjust the level of the upper rack with the glass support propped up. This will make it impossible to push the glass support in the upper rack. Cutlery rack The cutlery rack is best for atware and cooking or serving utensils. Use the cutlery rack to organize atware or utensils. NOTE

• For best results, place heavily soiled items in the standard cutlery rack.

• The cutlery rack can be removed if you need more space on the upper rack to clean larger items. The rack will stand if items are placed as suggested above. Refer to the gures below and match the numbers on the left with the numbers on the right. DW9900M_DD68-00196B-03_EN.indd 16 7/9/2018 6:40:34 PMBefore you start English 17 10 place setting 12 place setting

5. Serving spoon and fork

CAUTION Do not allow items to be spread out in the bottom of the rack. DW9900M_DD68-00196B-03_EN.indd 17 7/9/2018 6:40:34 PMBefore you start Before you start English18 Detergent guidelines All dishwasher cycles require detergent in the detergent compartment. Apply detergent as appropriate for the selected cycle to ensure best performance. WARNING

• Do not consume dishwasher detergent. Avoid breathing in detergent fumes. Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions. If you have consumed dishwasher detergent or inhaled detergent fumes, seek medical attention immediately.

• Keep dishwasher detergent out of children’s reach. CAUTION Use dishwasher detergent only. Other types of detergent produce excessive foam, which may decrease the dishwasher’s performance or cause it to malfunction.

1. Gently press the dispenser ap to

unlock, and then slide it open. Note that the dispenser ap opens at the end of each cycle. DW9900M_DD68-00196B-03_EN.indd 18 7/9/2018 6:40:35 PMBefore you start English 19

2. Apply the recommended amount of

detergent to the main compartment.

3. Close the ap, and then press down to

lock. NOTE This dishwasher has no separate compartment for tablet detergent.

4. For best results, apply a small amount

(half an ounce or about 15 g) of detergent onto the door. The additional detergent will activate during the pre- wash process. DW9900M_DD68-00196B-03_EN.indd 19 7/9/2018 6:40:35 PMBefore you start Before you start English20 Recommended amounts Cycle Amount of detergent Main wash dispenser Onto the door for pre-wash Auto, Normal ⁄ oz (20 g) ⁄ oz (10 g) Heavy, Express 60, Chef 1 oz (30 g) ⁄ oz (15 g) Delicate ⁄ oz (20 g) ⁄ oz (5 g) Rinse aid Rinse aid improves the drying performance of the dishwasher. When the Rinse Rell indicator lights up on the control panel, rell with rinse aid. Only use liquid rinse aid. Powdered rinse aid will clog the compartment opening and cause the dishwasher to malfunction. CAUTION

• Do not apply any type of detergent to the rinse aid compartment.

• Do not excessively ll the compartment. Excessive rinse aid may overow during a cycle.

1. Turn the cap counter clockwise to

2. Fill the compartment with rinse aid as

specied by the rinse aid manufacturer. DW9900M_DD68-00196B-03_EN.indd 20 7/9/2018 6:40:35 PMBefore you start English 21

aid level between 1 and 6.

• The higher the number, the more rinse aid the dishwasher uses.

• To improve the drying performance, select a higher level.

• If there is discoloring on the dishes, switch to a lower level.

4. Turn the cap clockwise to close.

Water reector The water reector automatically detects obstacles inside the dishwasher that can interfere with the reector’s signal. If an obstacle is detected at the end of a cycle, "0" blinks for several minutes. The dishwasher chimes for several minutes. If this happens, remove the obstacle. DW9900M_DD68-00196B-03_EN.indd 21 7/9/2018 6:40:35 PMOperations English22 Operations Control panel

01 POWER Press to turn the dishwasher on or off. When a cycle is complete, all other indicators turn off with “0” on the display. Then, the dishwasher turns off automatically. 02 Cycle Selector Press to select a cycle according to the soil level of your dishes. The corresponding cycle indicator turns on. The default cycle is Normal. 03 Lower Rack Lower Rack only: If this option is selected, only the lower rack nozzle is activated to reduce both the cycle time and power consumption. Use this cycle to wash a small load of dishes or glasses in the lower rack. To wash heavily soiled items, add the Zone Booster option. Zone Booster: Select this option to improve the cleaning performance. A powerful jet is activated and directed at items in the left side of the lower rack. This option can increase power consumption slightly. NOTE If you use the lower rack only, the upper nozzle will be disabled. So do not load items in the upper rack. However, the Zone Booster option is available regardless of availability of the upper nozzle. 04 Speed Booster Select this option to reduce the cycle time. This is available only with the Auto, Normal, Heavy, and Delicate cycles. 05 Hi-Temp Wash Select this option to increase the main-wash temperature to improve the cleaning performance for loads containing stubborn, baked-on food. This is available only with the Auto, Normal, Heavy and Express 60 cycles. DW9900M_DD68-00196B-03_EN.indd 22 7/9/2018 6:40:35 PMOperations English 23 06 Sanitize (Control Lock) With this selected, the water temperature increases to 163 °F (73 °C) in the nal rinse for high temperature sanitization. For more information, see the Options section on page 27. Control Lock: Control Lock allows you to lock the buttons on the control panel except for the POWER button. For more information, see the Control Lock section on page 29. 07 Display Displays information of the current cycle including the cycle name/time, remaining time, and settings as well as an information code if found. 08 Delay Start You can delay the cycle starting time. For more information, see the Delay Start section on page 29. 09 START (Cancel & Drain) Press START to start operation. Make sure the door is closed. *Cancel & Drain: To cancel the current cycle and drain the dishwasher, press and hold START for 3 seconds. DW9900M_DD68-00196B-03_EN.indd 23 7/9/2018 6:40:35 PMOperations Operations English24 Indicators Control Lock indicator Lights up if Control Lock is activated, and blinks for several seconds if any button except for the POWER button is pressed. Self Clean indicator Lights up if Self Clean is activated, and blinks for 5 seconds every 20-22 cycles. The cycle counter disappears when the Self Clean cycle is complete, or the dishwasher reaches the 23

cycle. Rinse Rell indicator Lights up if the dishwasher runs out of rinse aid. NOTE All indicators light up when the dishwasher enters Standby mode or is stopped. However, they all turn off when the dishwasher is operating. DW9900M_DD68-00196B-03_EN.indd 24 7/9/2018 6:40:36 PMOperations English 25 Simple steps to start

1. Open the door, and then load the dishwasher. Make sure dishes are empty.

2. If applicable, put the dishes in the lower rack. If adding the Zone Booster option, put

the dishes in the left side of the lower rack.

3. Apply detergent to the detergent dispenser. For better results, add rinse aids.

4. Press POWER, and then select a cycle with necessary options (Speed Booster, Sanitize,

etc). Availability of cycles depends on the model.

5. Press START, and then close the door. The dishwasher starts the cycle after draining for

• To change the cycle after it has started, press and hold START for 3 seconds to cancel the cycle. Then, select a new cycle.

• The default cycle is Normal.

• To resume after you open the door to stop the dishwasher while operating, simply close the door. DW9900M_DD68-00196B-03_EN.indd 25 7/9/2018 6:40:36 PMOperations Operations English26 Touchpad responsiveness To prevent the touch-enabled controls from losing responsiveness, follow these instructions.

• Touch the center of each button with one nger.

• Do not touch more than one button at a time, except as directed.

• Clean the surface of the control panel regularly with a soft, damp cloth. Cycle overview

01 Auto This cycle detects the level of soil and automatically initiates the optimal cycle, which is appropriate for all levels of soiled items. 02 Normal This cycle reduces power and water consumption, which is appropriate for normally soiled items. To reduce the cycle time, select the Speed Booster option. 03 Heavy Select this cycle for heavily soiled items. 04 Delicate Select this cycle for lightly soiled, fragile items such as ne, crystal, and wine glasses. With this selected, the Zone Booster and Sanitize options will be disabled. CAUTION Do not use this cycle for other glassware. Clouding or etching may occur. DW9900M_DD68-00196B-03_EN.indd 26 7/9/2018 6:40:36 PMOperations English 27 05 Express 60 Select this cycle to clean lightly soiled items within about 1 hour. With this selected, the Speed booster and Zone Booster options will be disabled. 06 Self Clean Use this cycle to clean the dishwasher’s tub. Make sure the dishwasher is empty. If the dishwasher needs self cleaning, the Self Clean indicator blinks for 5 seconds after the dishwasher turns on. If you start the dishwasher when the indicator is blinking, the indicator will turn off automatically. CAUTION Do not use this cycle to clean dishes. 07 Chef Use this cycle to clean both stubborn and lightly soiled items simultaneously. Load heavily soiled items in the Zone Booster area and lightly soiled items in other areas. Make sure stubborn items are loaded in the Zone Booster area. Otherwise, they will not be cleaned well. For optimal performance, connect the dishwasher to a hot water source. Use caution when loading light-weighted items in the Zone Booster area. They can be turned over easily in the process. Options Speed Booster Select this option to reduce the cycle time. Hi-Temp Wash Select this option to increase the main-wash temperature to improve the cleaning performance for loads containing stubborn, baked-on food. Sanitize With this selected, the water temperature increases to 163 °F (73 °C) in the nal rinse for high temperature sanitization. The corresponding indicator blinks when the water temperature reaches the sanitary temperature (over 155 °F / 68 °C), and then stays solid until the sanitizing process is complete.

• The Sanitize function complies with NSF/ANSI Standard 184 for residential dishwashers. Certied residential dishwashers are not intended for licensed food establishments. Your dishwasher is NSF Certied.

• Only the Heavy cycle with the Sanitize option has been designed to meet the requirements for soil removal and sanitization efcacy in NSF 184. DW9900M_DD68-00196B-03_EN.indd 27 7/9/2018 6:40:36 PMOperations Operations English28 Settings You can change the sound settings or display brightness to your preference. To change the settings, press Delay Start and Sanitize simultaneously for 3 seconds. Press Sanitize to navigate through sub menus, and press Delay Start to conrm your changes. Sound U1/U0 Auto Release™ Dry A1/A0 Sound Press Sanitize until ‘U1’ or ‘U0’ is displayed. To mute the dishwasher, select ‘U0’, and then press Delay Start. To unmute, select ‘U1’, and then press Delay Start. Auto Release™ Dry The Auto Release™ Dry function is designed to improve drying performance. It automatically opens the dishwasher's door 5 to 15 minutes before a cycle ends. You can use 2 methods to activate or deactivate this function. DW9900M_DD68-00196B-03_EN.indd 28 7/9/2018 6:40:37 PMOperations English 29 In Setting mode

1. Press and hold Delay Start and Sanitize simultaneously for 3 seconds to enter Setting

2. Keep pressing Sanitize until ‘A1’ or ‘A0’ is displayed. Select one between ‘A1’ (enabled)

and ‘A0’ (disabled). For better results, select ‘A1’ (default).

3. Press Delay Start to conrm your changes.

On the control panel

• To activate the Auto Release™ Dry function, press and hold Lower Rack and Hi-Temp Wash simultaneously for 3 seconds. ‘A1’ will be displayed.

• To deactivate, press and hold the buttons again for 3 seconds. ‘A0’ will be displayed. NOTE Once the door opens to let steams out, it cannot be closed manually for the next 2 minutes. This is normal and not a product defect. Delay Start You can delay the cycle starting time up to 24 hours in 1-hour increments. To increase the delay time, press Delay Start ( ). The hour displayed indicates the time at which the cycle will start.

1. Open the door, and then load the dishwasher.

2. Press Delay Start (

), and then press or hold Delay Start ( ) to change the time in 1-hour increments.

3. Close the door, and then press START.

NOTE To change the delay time once the dishwasher has started, press POWER and restart the dishwasher. Control Lock To prevent children from playing with the dishwasher, Control Lock locks all button controls except for POWER.

• To activate Control Lock, press and hold Sanitize for 3 seconds. With Control Lock activated, you cannot select a cycle or option, or start an operation.

• To deactivate Control Lock, press and hold Sanitize again for 3 seconds

• Control Lock remains active after the dishwasher restarts. To cancel Control Lock, you must deactivate it rst.

• To add detergent or more items while Control Lock is active, you must deactivate Control Lock rst. DW9900M_DD68-00196B-03_EN.indd 29 7/9/2018 6:40:37 PMCare and Maintenance English30 Care and Maintenance Cleaning Keep the dishwasher clean to improve performance, reduce unnecessary repairs, and lengthen the lifecycle. Exterior Clean spills on the surface of the dishwasher as they occur. Use a soft, damp cloth on the control panel to gently wipe away spills and dust. CAUTION

• Do not use benzene, wax, thinner, chlorine bleach, alcohol, or other chemical substances. These materials may discolour the surface of the dishwasher and cause stains.

• The dishwasher has electric parts inside. Do not sprinkle water directly onto the dishwasher. Protect electrical components from coming in contact with water.

• For a stainless-steel door panel, use a stainless steel cleaner for home appliances and a clean, soft cloth. Interior Clean the interior of the dishwasher on a regular basis to remove any dirt or food particles. Wipe inside the dishwasher and inside the door with a wet dishcloth. We recommend lling the detergent dispenser with dishwasher soap, and then running the Self Clean cycle with an empty dishwasher. To keep the cutlery pad clean, turn it over after using it. To remove white spots and odours from the cutlery pad, run the Self Clean cycle with an empty dishwasher and no detergent until the cutlery pad ushes. Then, stop the cycle and apply an 8-ounce cup of white vinegar into the lower basket. Close the door and resume the cycle. CAUTION Do not remove the front seal (the long rubber seal enclosing the opening of the dishwasher). The seal keeps the inner side of the dishwasher sealed. Use a damp cloth to remove lime scale or grease deposits inside the dishwasher. Alternatively, apply some detergent, and then run an empty cycle using the highest rinse temperature. CAUTION To avoid damaging the motor, use caution when manually moving the water reector. DW9900M_DD68-00196B-03_EN.indd 30 7/9/2018 6:40:37 PMCare and Maintenance English 31 Nozzles To prevent the nozzles from being clogged or if the nozzles are clogged, remove and clean each nozzle. Use caution when removing the nozzles as they may break. Upper nozzle

1. Open the door, and then pull out the

upper rack to reveal the upper nozzle.

2. Loosen and remove the nut, and then

3. Unclog and clean the nozzle.

4. Reinsert the nozzle, and then tighten

5. Rotate the nozzle by hand to make sure

the nozzle is engaged correctly Top nozzle

1. Open the door, and then pull out the

upper rack. The top nozzle is visible on the top.

2. Turn counter clockwise and remove the

nozzle cap, and then remove the nozzle.

3. Unclog and clean the nozzle.

4. Reinsert the nozzle, and then tighten

5. Rotate the nozzle by hand to make sure

the nozzle is engaged correctly. DW9900M_DD68-00196B-03_EN.indd 31 7/9/2018 6:40:37 PMCare and Maintenance Care and Maintenance English32 Filter We recommend cleaning the lter every month.

1. Open the door, and then remove the

2. Turn the lter handle counter clockwise

to unlock the lter cover.

3. Remove the lter cover, and then the

cylindrical micro lter underneath. DW9900M_DD68-00196B-03_EN.indd 32 7/9/2018 6:40:38 PMCare and Maintenance English 33

4. Remove any dirt and impurities from

the micro lter and the lter cover.

5. Rinse them with running water, and

6. Reinsert the lter, and then the lter

7. Turn the lter handle clockwise to lock.

CAUTION Make sure the lter cover is closed properly. A loose cover can reduce the ltering performance. DW9900M_DD68-00196B-03_EN.indd 33 7/9/2018 6:40:38 PMCare and Maintenance Care and Maintenance English34 Drain pump

If the dishwasher fails to drain because the drain pump is clogged with foreign matter or there is an abnormal noise coming from the drain pump, you must unclog and clean the drain pump as instructed below.

1. Remove the lower rack.

2. See the Filter section to remove the

cylindrical micro lter. Then, remove any moisture from the lter using a sponge.

3. Remove the drain-pump cover by

pushing its handle in the arrow direction (1), and then pulling up (2).

4. Check the impeller if it's in good

condition. Then, remove any impurities from the pump.

5. Reinsert the drain-pump cover into

place, and then press it down until you hear a clicking sound. Long-term care If you will not use the dishwasher for an extended period of time, rst drain the unit completely, and then disconnect the water hose. Shut off the water supply valve and the circuit breaker. Water remaining in the hoses or the internal components can damage the dishwasher. DW9900M_DD68-00196B-03_EN.indd 34 7/9/2018 6:40:38 PMTroubleshooting English 35 Troubleshooting Checkpoints If you encounter an issue to check with the dishwasher, rst check the table below and try the suggestions. Symptom Possible Cause Action The dishwasher does not start. The door is not completely closed.

• Make sure the door is latched and completely closed.

• Make sure the upper rack is properly joined with the duct nozzle.

• Make sure the upper rack is properly assembled. The START (Reset) button is not selected.

• Make sure the door is latched and completely closed. Then, press START. No cycle is selected. • Select a cycle. The power cord is not connected.

• Connect the power cord. Water is not being supplied.

• Make sure the water supply valve is open. The control panel is locked.

• Unlock the Control Lock function. The dishwasher takes too long to start operation. The dishwasher is connected to a cold water supply.

• To work properly, the dishwasher must be connected to a hot water supply. If connected to a cold water supply, additional time is required to heat the cold water. DW9900M_DD68-00196B-03_EN.indd 35 7/9/2018 6:40:38 PMTroubleshooting Troubleshooting English36 Symptom Possible Cause Action The dishwasher has bad odours. Water remains from the previous cycle.

• With the dishwasher empty, add detergent, and then run the Normal cycle to clean the dishwasher. The drain hose is obstructed.

• Contact a qualied service technician to remove any obstruction from the drain hose. The dishwasher is not used daily or soiled dishes are left in unit too long.

• With the dishwasher empty and no detergent, place a glass with 8 ounces of vinegar upright into the lower rack, and then run the Normal cycle. Water remains in the dishwasher after a cycle has nished. The drain hose is folded or clogged.

• Straighten and unclog the hose. Food remains on dishes An incorrect cycle was selected.

• Select a cycle according to the soil level of the dishes as instructed in this manual. The lters or nozzles are clogged or not correctly fastened.

• Clean the lters or nozzles. Make sure the lters are correctly fastened. See the Cleaning section on page 30. An insufcient amount of detergent or no detergent was used.

• Use the correct amount of detergent for each load. We recommend using a powdered or gel type of detergent. DW9900M_DD68-00196B-03_EN.indd 36 7/9/2018 6:40:38 PMTroubleshooting English 37 Symptom Possible Cause Action Food remains on dishes The water pressure is low.

• Make sure the pressure is between 20 psi and 120 psi (140-830 kPa). The water temperature is low.

• Connect the water supply line to a hot water supply. For best performance, the temperature of the supplied water must reach 120 °F (49 °C). Dishes improperly loaded or overloaded.

• Arrange the dishes so they do not interfere with the nozzles and/or the detergent dispenser. See the Loading dishes section on page 13. The water is too hard.

• Load heavily soiled items in the Zone Booster area and add the Zone Booster option to the current cycle.

• Use a commercial dishwasher cleaner.

• Use high-quality, fresh detergent with rinse aid.

• Clean the lter at least once per month.

• Use a water softener additive designed for dishwashers featuring the water softener. DW9900M_DD68-00196B-03_EN.indd 37 7/9/2018 6:40:39 PMTroubleshooting Troubleshooting English38 Symptom Possible Cause Action Dishes are not dried well. There is no rinse aid in the dispenser, or not enough rinse aid was used.

• Add a liquid type of rinse aid. Check the rinse aid settings. The water temperature is low when the dishwasher is operating.

• Connect the water supply line to a hot water source. Use rinse aid with the Sanitize option. Too many dishes have been loaded.

• Proper loading of items can affect drying performance. Load your dishes as recommended. See the Loading dishes section on page 13. Glasses and cups spilled water onto other dishes while being unloaded.

• Empty the lower rack rst, and then the upper rack. This will avoid water dripping from the upper rack onto the dishes in the lower rack. Auto Release™ is turned off.

• Turn Auto Release™ Dry on. Press and hold Lower Rack and Hi-Temp Wash for 3 seconds to access the Auto Release™ menu. Select A1 to activate Auto Release™ Dry. The dishwasher is too noisy. The dishwasher makes a sound when the dispenser cover is open and the drain pump has just started.

• This is normal. The dishwasher is not level.

• Make sure the dishwasher is level. Foreign material (screws, plastic pieces) is in the pump chamber.

• Contact a qualied service technician to remove foreign materials from the pump chamber. The nozzle bumps against the dishes, creating a chopping sound.

• Rearrange the dishes. DW9900M_DD68-00196B-03_EN.indd 38 7/9/2018 6:40:39 PMTroubleshooting English 39 Symptom Possible Cause Action Leaves glasses with a light lm.

• The water supplied is soft and too much detergent was used.

• Aluminium dishes were included in the wash load.

• Underload the dishwasher and use a rinse aid to reduce the detergent.

• Remove the marks on the dishes using a low sensitivity cleaner. Yellow or brown lm remains on dishes. Coffee and tea soils.

• Remove the soils using a spot cleaner. The nozzle does not rotate smoothly. The nozzle is clogged with food particles.

• Clean the nozzle. See the Cleaning section on page 30. The nozzle is blocked by a dish or pot and cannot rotate.

• After placing the dishes into the racks, rotate the nozzle by hand to check whether any of the dishes interfere with the nozzle. Water won’t pump out of the dishwasher. The drain system is clogged.

• Clean the drain pump by removing the drain pump cover. See the Drain pump section on page 34. The upper rack is bent after dishes are loaded. The dishes are not loaded properly.

• Arrange the dishes as recommended. See the Loading dishes section on page 13. DW9900M_DD68-00196B-03_EN.indd 39 7/9/2018 6:40:39 PMTroubleshooting Troubleshooting English40 Information codes If the dishwasher fails to operate, you may see an information code on the display. Check the table below and try the suggestions. Code Action

• Close the water supply valve. Go to your home’s circuit breaker panel, and set the dishwasher’s circuit breaker switch to off. Then, contact the installer to repair. If the issue continues, contact a local Samsung customer center.

• Check if the water supply valve is closed, if the water supply is suspended, or if the water inlet valve or line is frozen or clogged by foreign particles. If the issue continues, contact a local Samsung customer center.

• Close the water supply valve. Check if the drain hose is clogged or folded. Check if the drain hole inside the pump is clogged. If the issue continues, contact a local Samsung customer center.

High temperature heating check

• Functional check. With the dishwasher empty, add detergent, and then run a cycle. If the issue continues, go to your home’s circuit breaker panel, and set the dishwasher’s circuit breaker switch to off. Then, contact a local Samsung customer center.

Pump operation check

• Functional check. Turn off the dishwasher and restart. If the issue continues, contact a local Samsung customer center.

• Functional check. Turn the dishwasher off and try to start it again. If the issue continues, contact a local Samsung customer center. For any information codes not listed here, call for service at 1-800-SAMSUNG (726-7864). DW9900M_DD68-00196B-03_EN.indd 40 7/9/2018 6:40:39 PMCycle chart English 41 Cycle chart Cycle Pre-Wash1 Pre-Wash2 Pre-Wash3 Main wash Rinse1 Rinse2 Rinse3 Auto

Cycle Last Rinse (Sanitize) Dry Water [gal(L)] Auto

• The temperatures (°F and °C) in the Last Rinse column represent the water temperature when you select Sanitize.

• When you select the Auto or Normal cycle, you can eliminate optional steps depending on the soil level of the dishes.

• The water consumption and cycle time varies depending on the steps or options you add, and on the pressure and temperature of the supplied water.

• When no rinse aid is added, the cycle time and the Last Rinse temperature can increase slightly. DW9900M_DD68-00196B-03_EN.indd 41 7/9/2018 6:40:39 PMAppendix English42 Appendix Helping the environment

• Your dishwasher is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cable so that the appliance cannot be connected to a power source.

• Remove the door so that animals and small children cannot get trapped inside the appliance.

• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions. Specications MODEL DW60M9990AP (Built-in Dishwasher) Power 120 V / 60 Hz AC only, 15 A circuit breaker Water pressure 20-120 psi (140-830 kPa) Wash capacity 14 place setting Rated power Wash Motor: 60-100 W Heater: 1100 W Dimension (Width x Depth x Height)

(598 X 555 X 820 mm) Weight (Unpacked) 95 lb (43 kg) DW9900M_DD68-00196B-03_EN.indd 42 7/9/2018 6:40:39 PMWarranty and Service English 43 Warranty and Service Getting help Before you request service:

1. Review the Troubleshooting section of this manual (pages 35-40).

2. Use the helpful tips found in our Troubleshooting.

3. Become familiar with the warranty terms and conditions of your product.

4. If none of these tips or suggestions resolves your problem, call our Customer Service

center at the number below. Warranty SAMSUNG DISHWASHER LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE This SAMSUNG brand product, as supplied and distributed by USA : SAMSUNG ELECTRONICS AMERICA, INC./CANADA: SAMSUNG ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of: One (1) year parts and labor Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only) *Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low) This limited warranty is valid only on products purchased and used in the United States/ Canada that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service. DW9900M_DD68-00196B-03_EN.indd 43 7/9/2018 6:40:39 PMWarranty and Service Warranty and Service English44 SAMSUNG will provide in-home service within the contiguous United States/Canada during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service. To receive in-home service, product must be unobstructed and accessible to the service agent. During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG. This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modication or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s nishes; damage caused by abuse, misuse, pest infestations, accident, re, oods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility. Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues. DW9900M_DD68-00196B-03_EN.indd 44 7/9/2018 6:40:39 PMWarranty and Service English 45

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state.