Horizon 27803BK - Oven Mellerware - Free user manual and instructions

USER MANUAL Horizon 27803BK Mellerware

Model: 27803BK/27803WH complies with INTERNATIONAL IEC60335 SAFETY SPECIFICATIONS 2400W HORIZON 2400W Mini oven 27607A_IM.indd 1 2019-01-15 03:04:29 PMDear customer, Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.

9. Left hotplate control

2. Safety advice and warnings!

Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product that will be in contact with food, as indicated in the cleaning section, before use. 2.1. Use or working environment:

2.1.1.Keep the working area clean and well lit. Cluttered and

dark areas invite accidents.

2.1.2. Use the appliance in a well ventilated area.

2.1.3. Do not place the appliance on hot surfaces, such as

cooking plates, gas burners, ovens or similar items.

2.1.5.Place the appliance on a horizontal, flat, stable surface,

suitable for withstanding high temperatures and away from other heat sources and contact with water.

2.1.6.Keep the appliance away from flammable material such

as textiles, cardboard or paper, etc.

2.1.7.Do not place flammable material near the appliance.

2.1.8.Do not use the appliance in association with a program-

mer, timer or other device that automatically switches it on.

2.1.10.Ensure that the voltage indicated on the rating label

matches the mains voltage before plugging in the appliance.

2.2.11.Connect the appliance to the mains power supply

with an earth socket withstanding a minimum of 10 amperes.

2.1.12.The appliance’s plug must fit into the mains socket

properly. Do not alter the plug.

2.1.13.If using a multi plug check ratings carefully as the cur-

rent used by several appliances could easily exceed the rating of the multi plug.

2.1.14.Only use the appliance with the specific temperature

control unit provided.

2.1.15.If any of the appliance casings breaks, immediately

disconnect the appliance from the mains to prevent the possibility of an electric shock.

2.1.16.Do not use the appliance if it has fallen on the floor or if

there are visible signs of damage.

2.1.17.Do not force the power cord. Never use the power cord

to lift up, carry or unplug the appliance.

2.1.18.Do not wrap the power cord around the appliance.

2.1.19.Do not clip or crease the power cord.

2.1.20.Do not allow the power cord to hang or to come into

contact with the hot surfaces of the appliance.

2.1.21.Check the state of the power cord. Damaged or tangled

cables increase the risk of electric shock.

2.1.22The appliance is not suitable for outdoor use.

2.1.23Supply cord should be regularly examined for signs

of damage, and if the cord is damaged, the appliance must not be used.

2.1.24.Do not touch the plug with wet hands.

2.2. Personal safety:

2.2.1. CAUTION: Do not leave the appliance unattended during

use as there is a risk of an accident.

2.2.2. Do not touch the heated parts of the appliance, as it

14may cause serious burns.

2.2.3. This appliance is only for domestic use, not for indus-

trial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm houses, areas of the kitchen staff in shops, offices and other work environments.

2.2.4. This appliance is not intended for use by persons

(including children) with reduced physical, sen- sory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

2.2.5. This appliance is not a toy. Children should be super-

vised to ensure that they do not play with the appliance. 2.3. Use and care:

sories are not properly fitted.

2. 3. 3. Do not use the appliance when empty.

2. 3. 4. Use the appliance handle/s, to carry it or move it.

2. 3. 5. Do not turn the appliance over while it is in use

or connected to the mains.

2. 3. 6. Do not cover the cooking surface or food with

aluminium foil and other similar materials.

2. 3. 7. To keep the non-stick treatment in good condi-

tion, do not use metal or sharp utensils on it.

2. 3. 8. Boiling liquids could overflow from the recep-

tacle if it is over filled.

2. 3. 9. Unplug the appliance from the mains when not

in use and before undertaking any cleaning task.

2. 3. 11.This appliance should be stored out of reach

2. 3. 13.Do not store the appliance if it is still hot.

2. 3. 14.Never leave the appliance unattended when in

use and keep out of the reach of children, as this is an electrical appliance that reaches high temperatures and may cause serious burns.

2. 3. 15.Take care when handling recipients containing

liquids heated in this appliance as they may boil fiercely.

2. 3. 16.If, for some reason, the oil were to catch fire,

disconnect the appliance from the mains and smother the fire using the lid, a cover or a large kitchen cloth. NEVER WITH WATER.

2. 3. 17.Turn the thermostat control to the minimum

(MIN) setting. This does not mean that the pan is switched off permanently. 2.4. Service:

2.4.1.Make sure that the appliance is serviced only by suitably

qualified technician, and that only original spare parts or accessories are used to replace existing parts/ acces- sories.

2.4.2.If the supply cord is damaged, the manufacturer or

its service agent or a similarly qualified person must replace it in order to avoid a hazard.

2.4.3.Any misuse or failure to follow the instructions for use

renders the guarantee and the manufacturer’s liability null and void.

3. Instructions for use

3.1.2. Before using the product for the first time, clean the

parts that will come into contact with food in the man- ner described in the cleaning section. 3.2. Use and care: Using the Oven:

3.2.1. Insert the plug into the wall socket. Ensure that the volt-

age supply of the wall socket is the same as the voltage on the rating label

3.2.2. Once the plug is inserted, the power indication lamp ill

3.2.3. When using the oven for the first time, preheat the oven

for 10-15 minutes without any contents inside the oven. If a slight odour or smoke appears, do not be alarmed as this is normal. Using the stove top:

3.2.4. Place food to be cooked on the hotplate.

3.2.5. Turn the appropriate temperature control knob to the

3.2.6. When cooking is complete, turn the selector to the “off”

3.3 Once you have finished using the appliance:

3.3.1. Ensure all the temperature controls are turned “off”.

3.3.2. Unplug the appliance from the mains.

3.3.3. Clean the appliance as described in the cleaning

4.1. Disconnect the appliance from the mains and allow it to cool completely before undertaking any cleaning task. 4.2. Clean the appliance with a damp cloth with a few drops of washing-up liquid and then dry. CAUTION! Do not immerse electrical parts of the pan in any liquid. 4.3. Do not use solvents, or products with an acid or base pH such as bleach, or abrasive products, for cleaning the appliance. 4.4. Never submerge the appliance in water or any other liquid or place it under running water.

5. Anomalies and repair

en prop vervang wordThank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. With every Mellerware product purchased you get a 2 year warranty as detailed in the terms and conditions below. First Year – 1 Year Retail Warranty: Should defects due to faulty parts or workmanship devel- op, under normal use, within 12 months from the original purchase date, please return the product to the store from where it was purchased for repair free of charge. However, for the custormer’s convenience we will replace products where the purchase price is equal to or less than R750 incl. VAT Second Year – 1 Year Extended Warranty Mellerware takes pride in their product quality and there- fore offer an extended 12 month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the 12 month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Mellerware for repair. Mellerware will repair the product free of charge and return it to you directly. Mellerware will replace a product with a similar product in the same or better condition, if the repair can- not be conducted for whatever reason. NB: The 1 Year Extended Warranty is only valid for cus- tomers who have registered their warranty online at www. mellerware.co.za within the first year after making their purchase. See overleaf for details and instructions. Before returning your product, check the following:

• Your household mains supply socket is in good condi- tion, working and switched on.

• The mains supply circuit is not overloaded (White trip switch on your DB board is off).

• You have read the trouble shooting guide in your Instructions for Use.

• All accessories and parts are present

The following conditions apply:

1. Please ensure you retain your original receipt as this

must be presented when making a claim under the terms of the warranty. It is impossible to determine the warranty period without your original proof of pur- chase, so please keep this in a safe place. (NB. Your warranty can be scanned onto the Mellerware web site for safe storage – see reverse side for details.)

2. If a refund or exchange is required the product must

be complete with all accessories, parts and packag- ing. Missing parts will render the warranty void.

3. Upon receipt of your appliance, check it for an

tran sport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if dam- aged. The warranty is void if products are damaged after use, so please do not use the damaged product.

4. Your product is designed for normal domestic

household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your warranty void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product. (e.g. not removing lime scale; water deposits; insect infesta- tion, and/or burnt products)

5. Any abuse, negligent, improper or accidental use

or care will render the warranty void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.

6. Any attempted repair, or replacement of unauthor-

ised parts will render the warranty void, so please contact an authorised service centre or service agent for any service or repair requirements.

7. NB: The warranty on replaced products will be from

the original date of purchase and not from when the date replacement was made.

8. All repairs carry a 3 month warranty even if this falls

outside of the 2 year warranty period.

9. Mellerware will attempt to conduct repairs within

reasonable time in line with industry standards but cannot be held responsible or liable for any circum- stances not under our control.

10. Terms and Conditions are subject to change without

prior notice. Repairs Out of the Warranty Period If service or repair becomes necessary outside the warranty period, this service is still available however all transport/postage, spares and labour costs will be for the customers’ account. All chargeable repairs will require the customers’ written acceptance of the quote. Once the go-ahead has been received Mellerware will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received. All repairs are warranteed for 3 months from the date of the repair. For any service, enquiries and complaints please contact our Customer Care on 086 111 5006 or e-mail help@ chwsa.co.za from 08h00 to 15h00 Monday to Friday excluding public holidays. Please also note that the com- pany is normally closed for 2 weeks around Christmas and New Year. Please send all products for repair postage pre-paid to one of the service centres listed on the back of this page. 27607A_IM.indd 17 2019-01-15 03:04:32 PMWhy register your warranty? We at Mellerware pride ourselves on bringing premium quality appliances to market, and as a commitment to this level of quality we offer a 2 year warranty (1 Year Retail + 1 Year Extended) on all of our products. We often hear that our customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty you will need to register your warranty online within the first year of purchase in order to make a valid claim. Now you can register your product, upload your warranty online, never have to worry about losing your receipt again and enjoy the benefit of your 2 year warranty. Added Benefits In addition to providing you with an online profile of your registered products we will also provide a host of value added benefits:

• Incentives and Competitions for registered users

• New recipes or ideas for your products

• New product developments – be the first to get the latest appliances

• Special offers on promotional items How to Register your Online Warranty? STEP1 DESKTOP/ LAPTOP SMART PHONE/ TABLET FAX STEP2 Pick a registration method:

1. The online warranty system is a safe storage facility for your

2. You will be required to register on the Mellerware website.

You will receive a username and password once registered. This will give you access to your profile.

3. From your profile you will be able to load products that you

have purchased. In order to successfully register your warranty you will need to either scan and upload, or fax through your receipt to us.

4. All instructions on how to load your products are available

inside your profile.

5. Please note that you must check that your receipt has been

uploaded correctly. Creative Housewares cannot be held responsible for faxes or files not received.

6. For assistance with registration please email: marketing@

wsa.co.za NB: Your 1 year extended warranty is only valid if your product is registered online within the first year after purchasing your Mellerware product. Failure to register your product on-line within the first year will render the extended warranty as void.

• Fax the following to 021 931 4058

• First Name and Surname

• Contact telephone and fax number.

• Product Model number and Type.

• Traceability Code (found on a label on the product)
• A clear and legible copy of your receipt.

• Scan the QR code above or visit www.mellerware.co.za

• Click on the “Registration” link and login using your user name and password.
• Click on “Register your products and upload receipts” and follow the easy instructions.
• Scan or take a photo and upload your receipt.

• Open your internet browser and visit www.mellerware.co.za

• Click on the “Registration” link and login using your user name and password.
• Click on “Register your products and upload receipts” and follow the easy instructions.