RB38K7998S4 - Fridge SAMSUNG - Free user manual and instructions

USER MANUAL RB38K7998S4 SAMSUNG

Refrigerator User manual RB38M* SEUK, SEF, SEG, SEI Free Standing Appliance Untitled-3 1 2017-05-18 5:47:50English2 Contents Contents Safety information 3 Important safety symbols and precautions: 5 Severe warning signs for transportation and site 6 Critical installation warnings 7 Installation cautions 10 Critical usage warnings 11 Usage cautions 16 Cleaning cautions 18 Critical disposal warnings 19 Additional tips for proper usage 20 Saving Energy Tips 21 This appliance is intended to be used in household and similar applications such as 22 Instructions about the WEEE 23 Installation 24 Refrigerator at a glance 24 Step-by-step installation 25 Operations 31 User interface 31 Samsung Connect 40 Recommendations for voice recognition 43 Samsung Family Hub 43 Storage information 45 Maintenance 47 Door reversal (applicable models only) 47 Handle and care 60 Cleaning 65 Replacement 65 Troubleshooting 66 General 66 Do you hear abnormal sounds from the refrigerator? 68 Samsung Connect 70 Samsung Family Hub 71 LCD 72 Untitled-3 2 2017-05-18 5:47:50English 3 Safety information

• Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efciently.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or those who lack experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

• Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your appliance. Safety information Untitled-3 3 2017-05-18 5:47:50Safety information English4 Safety information

• Because these following operating instructions cover various models, the characteristics of your refrigerator may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or nd help and information online at www.samsung.com.

• In order to avoid the creation of a ammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used.

• Never start up an appliance showing any signs of damage. If in doubt, consult your dealer. The room must be 1 m³ in size for every 8 g of R-600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown on the identication plate inside the appliance.

• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked ames and move anything ammable away from the product and ventilate the room immediately. - Failing to do so may result in re or explosion.

• It is hazardous for anyone other than an Authorised Service Person to service this appliance.

• Do not store explosive substances such as aerosol cans with a ammable propellant in this appliance. Untitled-3 4 2017-05-18 5:47:50English 5 Safety information Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage. NOTE Useful information that helps users understand or benet from the refrigerator. These warning signs are here to prevent injury to you and others. Please follow them carefully. After reading this section, keep it in a safe place for future reference. Untitled-3 5 2017-05-18 5:47:50Safety information English6 Safety information Severe warning signs for transportation and site WARNING

• When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. - Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked ames or potential sources of ignition and air the room in which the appliance is standing for several minutes. - This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Untitled-3 6 2017-05-18 5:47:50English 7 Safety information Critical installation warnings WARNING

• Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or re.

• Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.

• Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator’s rating plate. - This provides the best performance and also prevents overloading of house wiring circuits, which could cause a re hazard from overheated wires.

• If the wall socket is loose, do not insert the power plug. - There is a risk of electric shock of re.

• Do not use a power cord that has cracks or abrasion damage along its length or at either end.

• Do not bend the power cord excessively or place heavy objects on it.

• Do not pull or excessively bend the power cord.

• Do not twist or tie the power cord.

• Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. Untitled-3 7 2017-05-18 5:47:50Safety information English8 Safety information

• When moving the refrigerator, be careful not to roll over or damage the power cord. - This may result in an electric shock or re.

• Never unplug your refrigerator by pulling on the power cord. Always grip the plug rmly and pull straight out from the outlet. - Damage to the cord may cause a short-circuit, re, and/ or electric shock.

• Do not store explosive substances such as aerosol cans with a ammable propellant in this appliance.

• Do not install this appliance near a heater or inammable material.

• Do not install this appliance in a location where gas may leak. - This may result in an electric shock or re.

• This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.

• Connect the power plug in the proper position with the cord hanging down. - If you connect the power plug upside down, the wire can get cut off and cause a re or electric shock.

• Make sure that the power plug is not crushed or damaged by the back of the refrigerator.

• Keep the packing materials out of reach of children. - There is a risk of death from suffocation if a child puts the packing materials on his or her head. Untitled-3 8 2017-05-18 5:47:50English 9 Safety information

• The appliance must be positioned so that the plug is accessible after installation. - Failing to do so may result in an electric shock or re due to electric leakage.

• Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops). - Deteriorated insulation of electrical parts may cause an electric shock or re.

• If any dust or water is in the refrigerator, pull out power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of re.

• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. - This may result in an electric shock, re, problems with the product, or injury.

• You need to remove all the protective plastic lm before you initially plug the product in.

• The refrigerator must be safely grounded. - Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.

• Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground. - You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator. Untitled-3 9 2017-05-18 5:47:51Safety information English10 Safety information - This may result in an electric shock, re, explosion, or problems with the product.

• Plug the power plug into the wall socket rmly. Do not use a damaged power plug, damaged power cord, or loose wall socket. - This may result in an electric shock or re.

• If the power cord is damaged, have it replaced immediately by the manufacturer or one of its service agents.

• The fuse on the refrigerator must be changed by a qualied technician or service company. - Failing to do so may result in an electric shock or personal injury. Installation cautions CAUTION

• Allow sufcient space around the refrigerator and install it on a at surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.

• Allow the appliance to stand for 2 hours before loading foods after installation and turning on.

• We strongly recommend you have a qualied technician or service company install the refrigerator. - Failing to do so may result in an electric shock, re, explosion, problems with the product, or injury.

• Overload on any one door may fell the refrigerator, causing physical injury. Untitled-3 10 2017-05-18 5:47:51English 11 Safety information Critical usage warnings WARNING

• Do not insert the power plug into a wall socket with wet hands. - This may result in an electric shock.

• Do not store articles on the top of the appliance. - When you open or close the door, the articles may fall and cause personal injury and/or material damage.

• Do not insert hands, feet or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator. - This may result in an electric shock or injury. - Any sharp edges may cause a personal injury.

• Do not touch the inside walls of the freezer or products stored in the freezer with wet hands. - This may cause frostbite.

• Do not put a container lled with water on the refrigerator. - If spilled, there is a risk of re or electric shock.

• Do not keep volatile or ammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator. - This refrigerator is for storing food only. - This may result in re or explosion.

• Children should be supervised to ensure that they do not play with the appliance. - Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area. Untitled-3 11 2017-05-18 5:47:51Safety information English12 Safety information

• Do not let children hang on the door or door bins. A serious injury may occur.

• Do not let children go inside the refrigerator. They could become trapped.

• Do not insert your hands into the bottom area under the appliance. - Any sharp edges may cause personal injury.

• Do not store pharmaceutical products, scientic materials, or temperature sensitive products in the refrigerator. - Products that require strict temperature controls must not be stored in the refrigerator.

• Do not place or use electrical appliance inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer.

• If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung Electronics service center.

• If any dust or water is in Refrigerator, pull out power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of re.

• Do not let children step on a drawer. - The drawer may break and cause them to slip.

• Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter inside the refrigerator.

• Do not allow babies or children go inside the drawer. - It can cause death from suffocation by entrapment or personal injury. Untitled-3 12 2017-05-18 5:47:51English 13 Safety information

• Do not overll the refrigerator with food. - When you open the door, an item may fall out and cause personal injury or material damage.

• Do not spray volatile material such as insecticide onto the surface of the appliance. - As well as being harmful to humans, it may also result in an electric shock, re, or problems with the product.

• Do not use or place any substances sensitive to temperature such as ammable sprays, ammable objects, dry ice, medicine, or chemicals near or inside of the refrigerator.

• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator for removing bad odours. - This may result in an electric shock or re.

• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, re, problems with the product, or injury. Do not put a container lled with water on the appliance. - If spilled, there is a risk of re or electric shock.

• Do not use mechanical devices or any other means to accelerate the defrosting process, other than those recommended by the manufacturer.

• Do not damage the refrigerant circuit.

• Never stare directly at the UV LED lamp for long periods of time. - This may result in eye strain due to the ultraviolet rays. Untitled-3 13 2017-05-18 5:47:51Safety information English14 Safety information

• Do not put fridge shelf in upside down. Shelf stopper could not work. - It may cause a personal injury because of glass shelf drop.

• Keep ngers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.

• If a gas leak is detected, avoid any naked ames or potential sources of ignition, and air the room in which the appliance is standing for several minutes. - Do not touch the appliance or power cord. - Do not use a ventilating fan. - A spark may result in explosion or re.

• Use only the LED Lamps provided by the manufacturer or its service agents.

• Bottles should be stored tightly together so that they do not fall out.

• This product is intended only for the storage of food in a domestic environment.

• Do not attempt to repair, disassemble, or modify the refrigerator yourself. - Unauthorized modications can cause safety problems. To reverse an unauthorized modication, we will charge the full cost of parts and labor.

• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.

• If your refrigerator needs to be repaired or reinstalled, contact your nearest service center. - Failing to do so may result in an electric shock, re, problems with the product, or injury. Untitled-3 14 2017-05-18 5:47:51English 15 Safety information

• If the interior or exterior LED lamp has gone out, contact your nearest service center.

• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center. - Failing to do so may result in an electric or re hazards.

• Pull the power plug out of the socket before changing the interior lamps of the refrigerator. - Otherwise, there is a risk of electric shock.

• If you experience difculty changing a non-LED light, contact a Samsung service center.

• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself. - Contact a Samsung service center.

• Plug the power plug into the wall socket rmly.

• Do not use a damaged power plug, damaged power cord or loose wall socket. - This may result in an electric shock or re. Untitled-3 15 2017-05-18 5:47:51Safety information English16 Safety information Usage cautions CAUTION

• Do not re-freeze frozen foods that have thawed completely. Do not place carbonated or zzy drinks in the freezer compartment. Do not put bottles or glass containers in the freezer. - When the contents freeze, the glass may break and cause personal injury.

• To get the best performance from the product: - Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment. - Wrap food up properly or place it in airtight containers before putting it into the refrigerator. - Do not place glass bottles or carbonated beverages into the freezer. They can freeze and break. Broken beverage containers can cause injury. - Please observe maximum storage times and expiration dates of frozen goods.

• Do not place glass or bottles or carbonated beverages into the freezer. - The container may freeze and break, and this may result in injury.

• Do not place carbonated or zzy drinks in the freezer compartment. Do not put bottles or glass containers in the freezer. - When the contents freeze, the glass may break and cause personal injury and property damage. Untitled-3 16 2017-05-18 5:47:51English 17 Safety information

• Service Warranty and Modication. - Any changes or modications performed by a 3rd party on this nished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modications.

• Do not block the air vents inside the refrigerator. - If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. If a cooling period lasts too long, cause water leakage.

• Wipe excess moisture from the inside and leave the doors open. - Otherwise, odor and mold may develop.

• If the refrigerator is disconnected from the power supply, you should wait for at least ve minutes before plugging it back in.

• When the refrigerator got wet by water, pull out the power plug and contact your Samsung Electronics service center.

• Do not strike or apply excessive force to any glass surface. - Broken glass may result in a personal injury and/or property damage.

• Be careful that your ngers are not caught in.

• If the refrigerator is ooded, make sure to contact your nearest service center. - There is a risk of electric shock or re. Untitled-3 17 2017-05-18 5:47:51Safety information English18 Safety information Cleaning cautions CAUTION

• Do not spray water directly on the inside or outside the refrigerator. - There is a risk of re or electric shock.

• Do not use a hair dryer to dry the inside of the refrigerator.

• Do not place a lighted candle in the refrigerator to remove bad odors. - This may result in an electric shock or re.

• Do not spray cleaning products directly on the display. - Printed letters on the display may come off.

• If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest service center. - Failing to do so may result in an electric shock or re.

• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug. - Otherwise, there is a risk of re or electric shock.

• Do not clean the appliance by spraying water directly onto it.

• Do not use benzene, thinner, or Clorox, Chloride for cleaning. - They may damage the surface of the appliance and may cause a re.

• Before cleaning or performing maintenance, unplug the appliance from the wall socket. - Failing to do so may result in an electric shock or re. Untitled-3 18 2017-05-18 5:47:51English 19 Safety information Critical disposal warnings WARNING

• Please dispose of the packaging material from this product in an environmentally friendly manner.

• Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.

• R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator. If this refrigerator contains ammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.

• When disposing of this refrigerator, remove the door/ door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance. If trapped inside, a child may get hurt or suffocate to death. - If trapped inside, the child may become injury and suffocate to death.

• Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.

• Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children. - If a child places a bag over his or her head, the child could suffocate. Untitled-3 19 2017-05-18 5:47:51Safety information English20 Safety information Additional tips for proper usage

• In the event of a power failure, call the local ofce of your electric company and ask how long the failure is going to last. - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures. However, you should minimize the number of door openings while the power is off. - Should the power failure last more than 24 hours, remove and discard all frozen food.

• The refrigerator might not operate consistently (frozen contents can thaw or temperatures can become too warm in the frozen food compartment) if sited for an extended period of time in a location where ambient air temperatures are constantly below the temperatures for which the appliance is designed.

• In case of particular foods, keeping it under refrigeration can have a bad effect on preservation due to its properties.

• Your appliance is frost free, which means there is no need to manually defrost your appliance. This will be carried out automatically.

• Temperature rise during defrosting complies with ISO requirements. If you want to prevent an undue rise in the temperature of frozen food while the appliance defrosts, wrap the frozen food in several layers of newspaper.

• Do not re-freeze frozen foods that have thawed completely. Untitled-3 20 2017-05-18 5:47:51English 21 Safety information

• The temperature of two star section (sections) or compartment (compartments) which have two star symbol ( ) is slightly higher than other freezer compartment (compartments). The two star section (sections) or compartment (compartments) is (are) based on the instruction and/or the condition as delivered. Saving Energy Tips

• Install the appliance in a cool, dry room with adequate ventilation. Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (a radiator, for example).

• Not to block any vents and grilles is recommended for energy efciency.

• Allow warm food to cool down before placing it in the appliance.

• Put frozen food in the refrigerator to thaw. You can then use the low temperatures of the frozen products to cool food in the refrigerator.

• Do not keep the door of the refrigerator open for too long when putting food in or taking food out. The shorter the time the door is open, the less frost build-up you’ll have in the freezer.

• It is recommended to install the refrigerator with clearance to the back and sides. This will help reduce power consumption and keep your energy bills lower. Untitled-3 21 2017-05-18 5:47:51Safety information English22 Safety information

• For the most efcient use of energy, please keep the all inner ttings such as baskets, drawers, shelves on the position supplied by manufacturer. This appliance is intended to be used in household and similar applications such as

• staff kitchen areas in shops, ofces and other working environments;

• farm houses and by clients in hotels, motels and other residential type environments;

• bed and breakfast type environments;

• catering and similar non-retail applications. Untitled-3 22 2017-05-18 5:47:51English 23 Safety information Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government ofce, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specic regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/samsungelectronics/ corporatecitizenship/data_corner.html (For products sold in European countries only) Untitled-3 23 2017-05-18 5:47:51English24 Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING

• Use the refrigerator only for its intended purpose as described in this manual.

• Any servicing must be performed by a qualied technician.

• Dispose of the product packaging material in compliance with the local regulations.

• To prevent electric shock, unplug the power cord before servicing or replacements. Refrigerator at a glance The actual image and provided component parts of the refrigerator may differ, depending on the model and the country.

• applicable models only NOTE

• To quickly freeze large quantities of food, use the bottom drawer.

• For best energy efciency, make sure all of shelves, drawers, and baskets are placed in their original position.

• To get more space, you can remove the top and middle drawers and locate the ‘Freezer Shelf’ on the bottom drawer in freezer, since it does not affect thermal and mechanical characteristics. A declared storage volume of frozen food storage compartment is calculated with these drawers removed. Installation Untitled-3 24 2017-05-18 5:47:51English 25 Installation Step-by-step installation STEP 1 Select a site Site requirements:

• Solid, level surface without carpeting or ooring that may obstruct ventilation

• Away from direct sunlight

• Adequate room for opening and closing the door

• Away from a heat source

• Room for maintenance and servicing

• Temperature range: between 10 °C and 43 °C Effective temperature range The refrigerator is designed to operate normally in the temperature range specied by its class rating. Class Symbol Ambient Temperature range (°C)

IEC 62552 (ISO 15502) ISO 8561

Extended Temperate SN +10 to +32 +10 to +32 Temperate N +16 to +32 +16 to +32 Subtropical ST +16 to +38 +18 to +38 Tropical T +16 to +43 +18 to +43 NOTE The cooling performance and power consumption of the refrigerator may be affected by the ambient temperature, the door-opening frequency, and the location of the refrigerator. We recommend adjusting the temperature settings as appropriate. Untitled-3 25 2017-05-18 5:47:51Installation English26 Installation Clearance See the pictures and table below for space requirements for installation.

Model RB38* Depth “A” 650 Width “B” 595 Overall Height “C” 1927 (unit : mm) Untitled-3 26 2017-05-18 5:47:52English 27 Installation

(unit : mm) NOTE The measurements in the above table may differ, depending on the measuring method. Untitled-3 27 2017-05-18 5:47:52Installation English28 Installation STEP 2 Spacing (applicable models only)

1. Open the door and locate the provided

2. Unpack the spacer and attach it to the

rear of the refrigerator as shown. This helps ventilate air to the rear wall and save power consumption. NOTE If you install the refrigerator in line with furniture, make sure to remove the spacer so that the door ushes the furniture. STEP 3 Flooring

• The surface to install the refrigerator must support a fully loaded refrigerator.

• To protect the oor, put a large piece of cardboard on each foot of the refrigerator.

• Once the refrigerator is in its nal position, do not move it unless necessary to protect the oor. If you have to, use a thick paper or cloth such as old carpet along the movement path. Untitled-3 28 2017-05-18 5:47:52English 29 Installation STEP 4 Adjust the levelling legs CAUTION

• The refrigerator must be levelled on a at, solid oor. Failing to do so can cause damage to the refrigerator or physical injury.

• Levelling must be performed with an empty refrigerator. Make sure no food items remain inside the refrigerator.

• For safety reasons, adjust the front side a little higher than the rear side. The refrigerator can be levelled using the front legs that have a special screw (leveller) for levelling purposes. Use a at-head screwdriver for levelling. To adjust the height Either side of the refrigerator can be adjusted using the leveller. Insert a at-head screwdriver into the leveller of the front leg of the target side. Turn the leveller clockwise to raise, or turn it counter clockwise to lower. STEP 5 Open the speaker cover To install and use the refrigerator indoors, remove the speaker cover on the top of the refrigerator.

1. Use a Phillips screwdriver to remove the

screw on the speaker.

2. Slide to open up the speaker cover.

Untitled-3 29 2017-05-18 5:47:52Installation English30 Installation STEP 6 Initial settings By completing the following steps, the refrigerator should be fully functioning.

1. Remove the PE foam sheet on each shelf corner, which is attached to protect the

refrigerator during transportation.

2. Plug the power cord into the wall socket to turn the refrigerator on .

3. Open the door, and check if the interior light lights up.

4. Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be

slightly chilled, and the motor will run smoothly.

5. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready

for use. NOTE When the refrigerator powers on, the alarm will sound. To turn off the alarm, press Freezer or Fridge. STEP 7 Final check When installation is complete, conrm that:

• The refrigerator is plugged into an electrical outlet and grounded properly.

• The refrigerator is installed on a at, level surface with a reasonable clearance from the wall or the cabinet.

• The refrigerator is level and is sitting rmly on the oor.

• The door opens and closes freely, and the interior light turns on automatically when you open the door. Untitled-3 30 2017-05-18 5:47:52English 31 Operations User interface NOTE

• For more information about other menus and apps available on the Refrigerator app, see the Online manual of your refrigerator.

• The content of apps and widgets, or their design is subject to change or support may be discontinued without notice, depending on the content provider’s policy.

• Underage transactions with the services must be supervised by adults.

• Tap a desired app or widget to launch it.

• Tap and hold an app or widget to enter Edit mode. A grid appears. In Edit mode, you can drag and drop an app or widget to a new position on the grid. When you move the app or widget to a new grid location, the location turns blue if it is available. If it is not available, it turns red.

• You can add an app or widget that has been removed from the All Apps list. 02 Status bar

• Displays the status of various functions. (Refer to the following Icon descriptions table.) Icon descriptions Bluetooth ( ) Indicates Bluetooth connection status. USB (

Indicates USB connection status. NOTE The refrigerator supports USB memory that is formatted in the FAT32 or exFAT le systems. NTFS is not supported. Be sure to convert NTFS to FAT32 or exFAT before use. Remote Management

Turns on when Remote Management is enabled and running. Network (

Indicates network connection status in 5 levels (Off, 1-4). Software Update (

Indicates the newest version of software has been downloaded from the server and is ready to update. Notication (

Indicates there is a notication message. Untitled-3 32 2017-05-18 5:47:54English 33 Operations Cloud sync ( ) Indicates Family Hub is receiving data from the cloud server. 02 Task bar

• Tap to turn on or off the voice recognition function.

• The microphone icon turns red when it is turned off. 02 Menu

• Tap to display the menus available. 03 Home

• Tap to open the Home screen.

• Tap and hold to open the Task Manager. See the Task Manager section for details. 04 Previous

• Tap to return to the previous screen. 05 Notication

• Tap to display the Quick Panel. Untitled-3 33 2017-05-18 5:47:54Operations English34 Operations Fridge Manager To access Fridge Manager, tap the Fridge Manager widget on the Home screen.

• On the Fridge Manager widget, the current fridge and freezer temperatures as well as active special functions are displayed for quick reference.

• For detailed settings, tap the widget to open the Fridge Manager. Untitled-3 34 2017-05-18 5:47:54English 35 Operations

Fridge Manager At a Glance 01 Temperature Set or change the temperatures for the fridge and freezer. - Power Cool and Power Freeze speeds up the cooling and freezing process at maximum fan speed. The fridge and the freezer keeps running at full speed for several hours, and then returns to the previous temperature. - To freeze large amounts of food, activate Power Freeze for at least 20 hours before putting food in the freezer. NOTE Using Power Cool or Power Freeze increases power consumption. Make sure you turn it off to return to the previous temperature if you do not intend to use it. 02 Special Features Special functions available on this refrigerator are listed with a brief description. 03 Fridge Settings See the next page for details. 04 External Conditions Displays the external (ambient) temperature. NOTE The displayed conditions may differ from the actual temperature. Untitled-3 35 2017-05-18 5:47:55Operations English36 Operations Handle Light If you want the handle light (which is located below the fridge door) to stay turned on, turn the Handle Light on. The handle light turns off if the freezer door is open, or both the fridge door and the freezer door are open. Door Alarm With the Door Alarm enabled, the door being open displays an alert with a beep. With the Door Alarm disabled, the door being open displays just an alert. Self Check Run the self-diagnosis. Vacation Mode If you are going on vacation or a business trip, or if you do not intend to use the refrigerator for an extended time, turn the Vacation Mode on. The refrigerator drops the internal temperature to below 17 °C (63 °F). Untitled-3 36 2017-05-18 5:47:55English 37 Operations Settings Display

• You can set the screen brightness, background image, motion detector, and theme, duration and start time of the screen saver. Sound

• Set the volume and equalizer and turn on or turn off the touch sound. Wi-Fi

• Turn on or turn off a Wi-Fi connection. The current Wi-Fi network is listed rst in the access point (AP) list. Bluetooth

• Up to 4 recently paired Bluetooth devices are listed.

• To add a new device when 4 paired devices are listed, rst unpair a paired device from the device list.

• Available devices are Bluetooth-enabled headsets, headphones, and speakers. Prole • You can add, edit, or delete a prole. Parental Controls • Enable or disable restrictions on Family Hub features and apps. Language

• Select a preferred language. Available languages depend on the sales region. Date and Time

• Make sure the Auto update function is on with a proper Wi- Fi network connection. Open the fridge door and locate the display reset button on the inner side of the door. Press the button and press again to reset the display. Then, the date and time will be synced by the time server.

• You can change the time zone through the Time zone menu. About Device

• Make sure the Software Update function is on with a proper Wi-Fi network connection.

• When updates are available, the Update button becomes active. When updates are complete, the refrigerator restarts automatically.

• Legal information displays the Open Source License Agreement. Tap the list item to open the Open Source Announcement. Easy Connection

• Easy Connection can be used with Samsung Smartphone apps, and allows you to connect your device to the same home Wi-Fi network that your smartphone is connected to. Device Authentication

• Device Authentication can be used with Samsung Smart TV apps where the privacy information on the refrigerator can be shared to the TV.

• Availability of this function depends on the device model. Clean Screen Mode

• Turn on so you can clean the screen without activating any apps. Untitled-3 37 2017-05-18 5:47:55Operations English38 Operations Online Manual

• The online manual will walk you through various menus and apps that the refrigerator provides directly on the display. Factory Data Reset

• Tap Reset to restart the refrigerator in Factory Data Reset mode. All user data will be removed permanently. Data that will be removed includes account information, memos, photos, and user settings. CAUTION Once factory reset is complete, no user data can be recovered. Remote Management

• Use Remote Management to allow a service representative to remotely diagnose problems and provide solutions.

• Remote Management requires a Wi-Fi connection.

• The Remote Management menu does not appear on models that do not support Remote Management. Untitled-3 38 2017-05-18 5:47:55English 39 Operations Display reset If you encounter an abnormal symptom on the display, try resetting the display. This may solve the symptom.

1. Pull up to open the display switch cover

at the top of the fridge door.

2. Press the display switch to turn the

display off. Then, press again to reset the display. Check if the display operates normally. Untitled-3 39 2017-05-18 5:47:55Operations English40 Operations Samsung Connect Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Connect”. Download and install the Samsung Connect app provided by Samsung Electronics to your smart device. NOTE

• The Samsung Connect app is designed for Android 6.0 (Marshmallow) or higher, or iOS

9.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note

• For improved performance, the Samsung Connect app is subject to change without notice or discontinued support according to the manufacturer’s policy.

• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or unstandardized Wi-Fi authentication protocols are not supported.

• Wireless networks may be affected by the surrounding wireless communication environment.

• If your Internet service provider has registered the MAC address of your PC or modem for identication, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.

• The rewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer.

• To congure the wireless access point (AP) settings, see the user manual of the AP.

• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and

802.11 ac. (IEEE 802.11 n is recommended).

• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart Refrigerators. Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Untitled-3 40 2017-05-18 5:47:55English 41 Operations Getting started Turn on the device you want to connect, open the Samsung Connect app on your phone, then follow the instructions below. If a pop-up appears saying that a new device has been found, tap ADD NOW. If a pop-up doesn't appear, tap the + button, then select the device you want to connect from the list of available devices. If your device isn't in the list of available devices, add the device manually by selecting the device type, and then selecting the specic device model. Follow the instructions for setting up your device.

1. Sign in to your Samsung account (if not already signed in).

3. Check the connection.

4. Find and connect to a Wi-Fi network.

5. Register the device.

6. Setup is complete. Your device will now appear as a card on the My devices screen.

Refrigerator app Integrated control You can monitor and control your refrigerator at home and on the go.

• Tap the refrigerator icon in Samsung Connect to open the Refrigerator page.

• Check the operation status or notications related to your refrigerator, and change options or settings if necessary. NOTE Some options or settings of the refrigerator may not be available for remote control. Untitled-3 41 2017-05-18 5:47:55Operations English42 Operations Category Item Description Monitoring Fridge temperature Displays the current temperature setting of the fridge. Freezer temperature Displays the current temperature setting of the freezer. Self Check Detects abnormal operations of the refrigerator. Energy monitoring Checks the accumulated power consumption of the refrigerator for the last 180 days. Functions Power Cool You can turn Power Cool on or off, and check the current settings. Power Freeze You can turn Power Freeze on or off, and check the current settings. Alarms Abnormally high temperature This alarm is triggered when the fridge, the freezer, or the Cool Select+ (FlexZone) has abnormally high temperatures. Door opening This alarm is triggered if the fridge or freezer door or the Cool Select+ (FlexZone) door is left open for a specic time. Untitled-3 42 2017-05-18 5:47:55English 43 Operations Recommendations for voice recognition Around the 'MIC' marked area of the refrigerator's display is a built-in microphone.

• Speak loud and clear towards the built-in microphone within 1 m from the refrigerator's display.

• Voice recognition may not be triggered or enabled at distances over 1 m or with low voices.

• Speak clearly at a regular pace. Reduce ambient noises, such as from the living-room TV. Samsung Family Hub Installation Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Family Hub”. Download and install the Samsung Family Hub app provided by Samsung Electronics to your smart device. NOTE

• The Samsung Family Hub app is designed for Android 4.4 (KitKat) or higher, or iOS 8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).

• For improved performance, the Samsung Family Hub app is subject to change without notice or support may be discontinued according to the manufacturer’s policy.

• Wireless networks may be affected by the surrounding wireless communication environment.

• If your Internet service provider has registered the MAC address of your PC or modem for identication, your Samsung Smart Refrigerator may fail to connect to the Internet. If this happens, contact your Internet service provider for technical assistance.

• The rewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet. Contact your Internet service provider for technical assistance. If this symptom continues, contact a local Samsung service center or retailer. Untitled-3 43 2017-05-18 5:47:55Operations English44 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. NOTE To connect your smartphone and the refrigerator, register your Samsung account in Settings Proles. Item Description Calendar • You can share your schedule with your family. To Do • You can bring a To Do list from your refrigerator to your smartphone or send a To Do list from your smartphone to your refrigerator. Memo • You can bring a Memo from your refrigerator to your smartphone or send a Memo from your smartphone to your refrigerator. Whiteboard • You can bring a White Board message from your refrigerator to your smartphone or send a White Board message from your smartphone to your refrigerator. Photo • You can send photos in your smartphone to the Photo Album in your refrigerator. View Inside • You can bring a food list from your refrigerator to your smartphone or send a food list from your smartphone to your refrigerator.

• You can check the refrigerator's inside fridge image on your smartphone. Shopping List • You can bring a shopping list from your refrigerator to your smartphone or send a shopping from your smartphone to your refrigerator. Untitled-3 44 2017-05-18 5:47:55English 45 Operations Storage information The numbers marked in the bottom section of this gure indicate the storage period for the immediately above food item. For example, 4-6 months for sh. To freeze food

1. Wrap the food airtight with suitable wrapping materials.

2. Seal the wrapping.

3. Label the wrapping with the content and date.

• Materials suitable for wrapping food: plastic lm, polyethylene blown lm, aluminium foil, and freezer tins.

• Materials not suitable for wrapping food: wrapping paper, greaseproof paper, cellophane, food garbage bags, and used shopping bags. Sealing materials Rubber bands, plastic clips, string, cold-resistant adhesive tape or similar. Bags and polyethylene blown lm can be sealed with a lm sealer. Untitled-3 45 2017-05-18 5:47:55Operations English46 Operations Storage period of frozen food The storage period differs with food types and storing temperatures. The following specication is based on a temperature of -18 °C (0 °F):

• Fresh poultry (whole chickens), fresh meat (steaks, roasts): up to 12 months

• Fish (lean sh, cooked sh), fresh shrimp, scallops, squid: up to 6 months

• Pizza, sausage: up to 2 months NOTE For more information, visit the FDA web site (http://www.fda.gov/). Thawing Frozen food can be thawed in the following ways:

• Naturally at room temperatures

• Naturally in the fridge

• By using an electric oven with or without heat support

• By using a microwave oven NOTE

• Do not refreeze thawed food. Some parts of the food may not freeze completely.

• Do not store frozen food for longer than the max storage period. Untitled-3 46 2017-05-18 5:47:55English 47 Maintenance Door reversal (applicable models only) Reversing the door must be performed by Samsung-approved servicing personnel at your own expense because this kind of servicing is not covered by the Warranty. WARNING

• Reversing failure or property damage that may occur by unapproved agencies will not be covered by the Warranty.

• Make sure that the refrigerator is disconnected from the power source before doing the reversal.

• You must wait for at least an hour after door reversing is complete. This is to prevent electric shock that could occur. Tools required (not provided) Phillips screwdriver Flat-head screwdriver 11 mm spanner (for hinge shaft) 8 mm socket wrench (for bolts) 5 mm Allen wrench (for middle hinge) Accessories Hinge Cover (L) Space Cover (L) CAUTION Throughout the entire reversing procedure, keep all the small parts (screws, caps, etc.) of the refrigerator away from children or infants for safety reasons. Maintenance Untitled-3 47 2017-05-18 5:47:56Maintenance English48 Maintenance Step-by-step instructions STEP 1 Remove the fridge door

1. Open the fridge door, and pull up to

2. Lift up the wire cover (1) and remove

the space cover (2). Turn the wire cover to the front by 90 degrees, and then push up to remove. NOTE Keep the space cover in a safe place. It is necessary when you return the door to the initial position (before reversing the door).

3. Remove the top frame cover (3) from

4. Pull out the left side of the hinge cover

(4) to remove, and then slightly lift up the bottom to pull out. CAUTION When removing the hinge cover, use caution not to damage the connectors and wires on or around the fridge door. NOTE Keep the hinge cover in a safe place. It is necessary when you return the door to the initial position (before reversing the door).

5. Disconnect the connectors on or around

the fridge door. Loosen the screws from the top hinge (5) to remove. CAUTION To prevent the fridge door from falling, make sure to hold the fridge door tight while removing the top hinge.

6. When the top hinge is removed, lift up

to remove the fridge door. Keep the door in a safe place. CAUTION The door is heavy. To prevent damage or injury, use caution while removing the door. Untitled-3 50 2017-05-18 5:47:57English 51 Maintenance STEP 2 Remove the freezer door

1. Open the freezer door, and remove

the middle hinge (6) by loosening the screws.

• Use the 5 mm Allen wrench for removing the bolts.

2. Gently lift up to remove the freezer

door. Untitled-3 51 2017-05-18 5:47:57Maintenance English52 Maintenance STEP 3 Reverse the auto closers On the freezer door

closer lever (7) by loosening the screws on the lever and the screws in the opposite side.

2. Insert the auto closer lever (7) in the

opposite side, and tighten the screws. On the fridge door

closer lever (8) by loosening the screws on the lever and the screws in the opposite side.

2. Insert the auto closer lever (8) in the

opposite side, and tighten the screws. Untitled-3 52 2017-05-18 5:47:57English 53 Maintenance STEP 4 Reattach the freezer door

1. Use a at-head screwdriver to remove

the screw cap. Then, insert the screw cap in the opposite side. CAUTION To prevent physical damage, use caution when removing the screw cap.

2. Lay down the refrigerator with care.

hinge shaft from the bottom hinge. Then, insert the auto closer guard as shown.

5. Insert the freezer door and t into

6. Reinsert the middle hinge (6) that was

removed in STEP 2. - Remove the washer from the middle hinge. Then, reverse the washer before reinserting the middle hinge in the top of the freezer door. Untitled-3 54 2017-05-18 5:47:58English 55 Maintenance STEP 5 Reattach the fridge door

1. Loosen and remove the top screws of

the fridge. Then, remove the control cover.

2. Move the connectors and wires to the

opposite side. Insert the control cover, and then tighten the screws on the opposite side.

• Use a at-head screwdriver to remove the grommet hinge on the top of the fridge door. Then, insert the hinge in the opposite side. Untitled-3 55 2017-05-18 5:47:58Maintenance English56 Maintenance

3. Connect the wires from the fridge door

to the opposite side. Fix the wires using the hook.

4. Reverse the top hinge (5) as shown.

Remove the shaft from the hinge, and then reassemble the hinge on the opposite side.

5. Insert the top hinge (5) in the top left

of the fridge door with the shorter side rst. Fit the fridge door by inserting the top hinge then the middle hinge. Then, tighten the top hinge screws. Untitled-3 56 2017-05-18 5:47:59English 57 Maintenance

6. Pull up to remove the display switch.

7. Move the wires to the opposite side

and x them on the inner hook of the opposite side.

9. Connect the connectors from the fridge

with the right side rst. Then, press the bottom of the cover to t. CAUTION Make sure all of the wires and connectors are not stuck in the middle.

11. Insert the top frame cover with the

part (b) tting in the part (a) diagonally. Then, slide the end of the cover to the left to lock. Untitled-3 58 2017-05-18 5:48:00English 59 Maintenance

12. With the display switch cover opened,

insert the wire cover (1) and turn it to the rear. Then, insert the space cover (L) and close the wire cover.

cover. NOTE You might want to return the doors to the initial position (before reversing the door). In that case, refer to the instructions above but switch the doors, hinges, and covers back to the initial position. Untitled-3 59 2017-05-18 5:48:00Maintenance English60 Maintenance Handle and care Shelves (fridge/freezer)

1. To remove the shelf, hold it with both

hands and lift to release from the rear hooks. Then, pull it halfway to the front.

2. In an area between the hooks, tilt the

shelf on the front side by more than 45° as shown. Door guard To remove a door guard, hold the front sides of the bin and gently lift up to remove. Untitled-3 60 2017-05-18 5:48:00English 61 Maintenance Wine rack (applicable models only) CAUTION To slide open the wine rack, make sure to hold the wine rack with both hands. Otherwise, the wine rack will sag on the rear side, causing food under the wine rack to fall. Chef box (applicable models only)

2. When the chef box is fully open, hold

the side handles and remove. CAUTION

• Do not hold other sides of the chef box, but only hold the front handle. The chef box may not open or slip aside while opening. Untitled-3 61 2017-05-18 5:48:01Maintenance English62 Maintenance CAUTION

• Do not put food or objects on the chef box. The door will not close properly. Chef pan (applicable models only) The chef pan can be positioned on chef box, or used with an oven if you want. When using the chef pan with an oven, remove the tray cover. CAUTION

• The chef pan is not suitable for use with microwave ovens.

• The chef pan may freeze on or inside the chef box.

• Use caution not to drop the tray cover. Freezer drawer Gently lift up the front of the drawer and slide out. CAUTION

• Make sure to hold the drawer handle while moving.

• Use caution not to drop the drawer. This can cause physical injury. Untitled-3 62 2017-05-18 5:48:01English 63 Maintenance USB memory If you fail to insert a USB memory (not provided), follow these steps to remove the USB memory, and then try again.

1. Open the fridge door, and pull up to

2. Lift up the wire cover (1) and remove

the space cover (2).

3. Remove the USB memory.

4. Insert the space cover (2) and close the

wire cover (1). Untitled-3 63 2017-05-18 5:48:02Maintenance English64 Maintenance

5. Press down to close the display switch

cover. CAUTION Use caution not to catch wires in the cover. Untitled-3 64 2017-05-18 5:48:02English 65 Maintenance Cleaning Interior and exterior WARNING

• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a re.

• Do not spray water onto the refrigerator. This may cause electric shock.

• Do not put ngers or other objects into the dispenser hole. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

1. Unplug the power cord.

2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior

3. When done, use a dry cloth or paper towel to dry well.

4. Plug in the power cord.

Inner-view camera Contaminated camera lenses cause the inner view to be cloudy or out of focus. This is because moisture may form on the camera lens while opening or closing the door, or ngerprints or other impurities remain on the lens. If this happens, clean the lens. NOTE Use a cotton swab or microber cloth to clean the camera lenses in the middle of the fridge door. Replacement LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service centre. WARNING

• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock. Untitled-3 65 2017-05-18 5:48:02English66 Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes Solution Fridge/freezer does not operate. Fridge/freezer temperature is warm.

• Power cord is not plugged in properly.

• Properly plug in the power cord.

• Temperature control is not set correctly.

• Set the temperature lower.

• Refrigerator is located near a heat source or direct sunlight.

• Keep the refrigerator away from direct sunlight or a heat source.

• Not enough clearance between refrigerator and sides/rear.

• Make sure there are at least 5 cm from the rear and sides.

• Vacation mode is activated. • Deactivate vacation mode.

• The refrigerator is overloaded. Food is blocking the refrigerator vents.

• Do not overload the refrigerator. Do not allow food to block ventilation. Fridge/freezer is over-cooling.

• Temperature control is not set correctly.

• Set the temperature higher. Interior wall is hot.

• Refrigerator has heat-proof piping in the interior wall.

• To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure. Troubleshooting Untitled-3 66 2017-05-18 5:48:02English 67 Troubleshooting Odors Symptom Possible causes Solution Refrigerator has odors.

• Clean the refrigerator and remove any spoiled food.

• Food with strong odors.

• Make sure strong smelling food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the vents.

• Food is blocking the vents.

• Make sure no food blocks the refrigerator vents. Frost on interior walls.

• Door is not closed properly.

• Make sure food does not block the door. Clean the door gasket. Fruits or vegetables are frozen.

• Fruits or vegetables are stored in the Fresh/Chef Zone.

• The Fresh/Chef Zone is only for meat/sh. Condensation Symptom Possible causes Solution Condensation forms on the interior walls.

• If door is left open, moisture enters the refrigerator.

• Remove the moisture and do not open the door for a long time.

• Food with high moisture content.

• Make sure food is wrapped airtight. Untitled-3 67 2017-05-18 5:48:02Troubleshooting English68 Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal.

• When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting. As the operation stabilizes, the sounds will decrease. Clicking! or Chirping!Buzzing!

• While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, no fan sound will occur. SSSRRR!Whir!

• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds. HiSS! Untitled-3 68 2017-05-18 5:48:02English 69 Troubleshooting

• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling!

• As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working. Cracking!

• For ice maker models: When the water valve opens to ll the ice maker, buzzing sounds may occur.

• Due to pressure equalizing when opening and closing the refrigerator door, whooshing sounds may occur. Untitled-3 69 2017-05-18 5:48:03Troubleshooting English70 Troubleshooting Samsung Connect Symptom Action Could not nd “Samsung Connect” in the app market.

• The Samsung Connect app is available for smartphones that run Android 6.0 (Marshmallow) or higher, or iOS 9.0 or higher. The Samsung Connect app fails to operate.

• The Samsung Connect app is available for applicable models only.

• The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. The Samsung Connect app is installed but is not connected to my refrigerator.

• You must log into your Samsung account to use the app.

• Make sure that your router is operating normally.

• If you have not connected your refrigerator to the Samsung Connect App after the app was installed, you must make the connection using the device registration function of the app. Could not log into the app.

• You must log into your Samsung account to use the app.

• If you don’t have a Samsung account, follow the app’s onscreen instructions to create one. An error message appears when I try to register my refrigerator.

• Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again. The Samsung Connect app is successfully connected to my refrigerator but does not run.

• Exit and restart the Samsung Connect app, or disconnect and reconnect the router.

• Unplug the power cord of the refrigerator, and then plug it in again after 1 minute. Untitled-3 70 2017-05-18 5:48:03English 71 Troubleshooting Samsung Family Hub Symptom Action Could not nd “Samsung Family Hub” in the app market.

• The Samsung Family Hub app is available for smartphones that run Android 4.4 (KitKat) or higher, or iOS 8.0 or higher. Could not log into the app.

• You must log into your Samsung account to use the app.

• If you don’t have a Samsung account, follow the app’s onscreen instructions to create one. Untitled-3 71 2017-05-18 5:48:03Troubleshooting English72 Troubleshooting LCD Symptom Action Cannot connect to my TV.

• This refrigerator can connect only with Samsung Smart TV 6400 series or higher models released since 2015. Please check the model name of your TV rst.

• Network connections may suffer temporarily. Turn your TV off, and then try again. The inner view picture looks bulged.

• The edges of the inner view may look bulged, which is attributed to the convex lens.

• The inner view may be incomplete due to the blind spots on the left and right corners or screened depending on the layout of food items. Make sure to place food items in the front center. The displayed measurement on the Fridge Manager is not correct.

• The displayed conditions may differ from the actual temperature. Untitled-3 72 2017-05-18 5:48:03Memo Untitled-3 73 2017-05-18 5:48:03Memo Untitled-3 74 2017-05-18 5:48:03Memo Untitled-3 75 2017-05-18 5:48:03NOTE Hereby, Samsung Electronics, declares that the radio equipment type appliance is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The ofcial Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name. CAUTION The 5 GHz WLAN function of this equipment may only be operated indoors. This equipment may be operated in all EU countries. Frequency range Transmitter power (Max) Wi-Fi 2412 - 2472 MHz 20 dBm 5120 - 5250 MHz 23 dBm 5250 - 5350 MHz 20 dBm 5470 - 5725 MHz 27 dBm 5745 - 5825 MHz 14 dBm Bluetooth 2402 - 2480 MHz 20 dBm Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country Contact Center Web Site UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support GERMANY