224E5QSW - Moniteur PHILIPS - Free user manual and instructions

USER MANUAL 224E5QSW PHILIPS

Register your product and get support at

www.philips.com/welcomeTable of Contents

1. Important Safety Instruction 3

1.1 Safety precautions and

4. Warranty Statement 88

1.1 Safety precautions and

Safety precautions and

maintenance(English)

Use of controls, adjustments or

procedures other than those specified

in this documentation may result in

exposure to shock, electrical hazards

and/or mechanical hazards.

Read and follow these instructions

when connecting and using your

Excessive sound pressure from

earphones and headphones can cause

hearing loss. Adjustment of the equalizer

to maximum increases the earphones

and headphones output voltage and

therefore the sound pressure level.

For models without AC switches:

The power outlet should be installed

near the equipment, if it is pluggable, for

not listen at high volume levels for long

• We recommend you switch off the

monitor when it is not in use for a long

• Remove any object that could fall

into ventilation holes or prevent

proper cooling of the monitor’s

• Operate under the specified power

supply. Be sure to operate the

monitor only with the specified

power supply. Use of an incorrect

voltage will cause malfunction and

may cause fire or electric shock.

• The USB Type-C port could only be

connected to specify equipment

with fire enclosure in compliance

with IEC 62368-1 or IEC 60950-1.

• To avoid the risk of shock or

permanent damage to the set, do

not expose the monitor to dust,

rain, water, or excessive moisture

• In order to maintain the best

performance of your monitor and

use it for a longer lifetime, please

use the monitor in a location

that falls within the following

temperature and humidity ranges.

(In case of any conflict between the

information and the manual, please

refer to the manual.)

• Temperature: 0 °C~40 °C 32

• Humidity: 20% RH~80% RH

• Altitude : 0 m~5000 m(0

• Please confirm the distribution

system in building installation shall

provide the circuit breaker rated

120/240V, 20A (maximum).

• If provided with a 3-pin attachment

plug on the power cord, plug the

cord into a grounded (earthed)

3-pin outlet. Do not disable the

power cord grounding pin, for

example, by attaching a 2-pin

adapter. The grounding pin is an

important safety feature.4

Caution(Applicable models with

• Replacement of a battery with an

incorrect type that can defeat a

• Disposal of a battery into fire or a

hot oven, or mechanically crushing

or cutting of a battery, that can

result in an explosion;

• Leaving a battery in an extremely

high temperature surrounding

environment that can result in

an explosion or the leakage of

flammable liquid or gas;

• A battery subjected to extremely

low air pressure that may result

in an explosion or the leakage of

flammable liquid or gas.

• Risk of fire or explosion if the

battery is replaced by an incorrect

button cell batteries)

• Do not ingest battery, Chemical Burn

• This product contains a coin /

button cell battery. If the coin /

button cell battery is swallowed, it

can cause severe internal burns in

just 2 hours and can lead to death.

• Keep new and used batteries away

• If the battery compartment does

not close securely, stop using the

product and keep it away from

• If you think batteries might

have been swallowed or placed

inside any part of the body, seek

immediate medical attention.

The product may fall, causing serious

personal injury or death. To prevent

injury, this product must be securely

attached to the floor/wall in accordance

with the installation instructions.

A product set may fall, causing serious

personal injury or death. Many injuries,

particularly to children, can be avoided

by taking simple precautions such as:

• ALWAYS use cabinets or stands or

installation methods recommended

by the manufacturer of the product

• ALWAYS use furniture that can safely

support the product.

• ALWAYS ensure the product is

not overhanging the edge of the

supporting furniture.

• ALWAYS educate children about the

dangers of climbing on furniture to

reach the product or its controls.

• ALWAYS route cords and cables

connected to your product so they

cannot be tripped over, pulled or

• NEVER place a product in an

• NEVER place the product on tall

furniture (for example, cupboards or

bookcases) without anchoring both

the furniture and the product to a

• NEVER place the product on cloth

or other materials that may be

located between the product and

supporting furniture.

• NEVER place items that might tempt

children to climb, such as toys and

remote controls, on the top of the

product or furniture on which the

• If the existing product is going to be

retained and relocated, the same

considerations as above should be

For models with wall mounting function,

4pcs of screw is accepted for the

mounting holes, the length and size of

the screw (M4 or M6) may be varied

different, according to different model

and different mounting environment.

In order to keep safety, always

contact manufacturer for wall-mount

EU Battery Regulation

For EU: The crossed-out wheeled bin implies

that used batteries should not be put to the

general household waste! There is a separate

collection system for used batteries, to allow

proper treatment and recycling in accordance

Please contact your local authority for details

on the collection and recycling schemes.

For Switzerland: The used battery is to be

returned to the selling point.

For other non-EU countries: Please contact

your local authority for correct method of

disposal of the used battery.

According to Regulation (EU) 2023/1542, the

battery can’t be disposed improperly. The

battery shall be separated to collect by local

The chemical symbol for lead (Pb) is added

under this symbol if the battery(ies) contains

more than 0.004 % lead.

• Keep the remote control and the

battery out of reach of children.

• The remote control supplied with

this product contains a coin / button

cell battery. If the coin / button cell

battery is swallowed, it can cause

severe internal burns in just 2 hours

and can lead to death.

• If the remote control will not be

used for an extended period of

time, remove the battery.

To install or replace batteries:

1. Press and then slide the cover to open it.

2. Align the batteries according to the

(+) and (–) indications inside the battery

3. Replace the cover.

The incorrect use of batteries can result in

leaks or bursting. Be sure to follow these

• Place “AAA” batteries matching the

(+) and (–) signs on each battery to

the (+) and (–) signs of the battery

• Do not mix battery types.

• Do not combine new batteries with

used ones. It causes shorter life or

leakage of batteries.

• Remove the dead batteries

immediately to prevent them

from liquid leaking in the battery

compartment. Don’t touch exposed

battery acid, as it can damage your

• If you do not intend to use the

remote control for a long period,

• Remova imediatamente as

behuizing conform IEC 62368-1 of IEC

Avertissement (applicables

keselamatan penting.

2. Alinhe as pilhas de acordo com as

English When using the display, fasten the LCD to a wall using a cord or chain that can support the weight of the monitor in order to prevent the monitor from falling.Cord or chainM4 or M6 Screw Cord

(Only applicable to the model of

are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Brazilian Portuguese

Chinese (Simplified)

Chinese (Traditional)

Administrator, Inc.71

Spanish (Latin America)

Administrator,Inc.73

A third-party certification according to ISO 14024

to a more sustainable product

IT products are associated with a wide range of sustainability risks

throughout their life cycle. Human rights violations are common in the

factories. Harmful substances are used both in products and their

manufacture. Products can often have a short lifespan because of poor

ergonomics, low quality and when they are not able to be repaired or

This product is a better choice. It meets all the criteria in TCO Certified,

the world’s most comprehensive sustainability certification for IT

products. Thank you for making a responsible product choice, that help

drive progress towards a more sustainable future!

Criteria in TCO Certified have a life-cycle perspective and balance

environmental and social responsibility. Conformity is verified by

independent and approved verifiers that specialize in IT products, social

responsibility or other sustainability issues. Verification is done both

before and after the certificate is issued, covering the entire validity

period. The process also includes ensuring that corrective actions are

implemented in all cases of factory non-conformities. And last but not

least, to make sure that the certification and independent verification is

accurate, both TCO Certified and the verifiers are reviewed regularly.

Read information about TCO Certified, full criteria documents, news and

updates at tcocertified.com. On the website you’ll also find our Product

Finder, which presents a complete, searchable listing of certified

products. Toward sustainable IT products User define mode is used for TCO Certified compliance. (DUT Reset firstly, if

information appears, please select “Proceed”, otherwise, go ahead.)

(Only applicable to the model of application)74

User define mode is used for TCO Certified compliance. (DUT Reset firstly, if

information appears, please select “Proceed”, otherwise, go ahead.)

(Only applicable to the model of application)75

EPEAT (Only applicable to the model of

The EPEAT (Electronic

Product Environmental

computer desktops, laptops, and

monitors based on environmental

criteria developed through an extensive

stakeholder consensus process

supported by US EPA.

EPEAT system helps purchasers in the

public and private sectors evaluate,

compare and select desktop computers,

notebooks and monitors based on their

environmental attributes. EPEAT also

provides a clear and consistent set of

performance criteria for the design of

products, and provides an opportunity

for manufacturers to secure market

recognition for efforts to reduce the

environmental impact of its products.

Benefits of EPEAT (Only applicable to

EPEAT registered model)

Reduce use of primary materials.

Reduce use of toxic materials.

Avoid the disposal of hazardous waste.

EPEAT’S requirement that all registered

products meet ENERGY STAR’s energy

efficiency specifications, means that

these products will consume less energy

throughout their life.

Note: For EPEAT related information please refer to <MMD EPEAT Declaration> via URL: https://mmdmonitors.com/

corporate-social-responsibility/ since PHILIPS monitor

EPEAT registration manufacturer is MMD-Monitors &

Displays Nederland B.V.

Energy Star Declaration (Only

applicable to EPA certified model)

(www.energystar.gov)

ENERGY STAR is a program

run by the U.S. Environmental

Protection Agency (EPA) and

U.S. Department of Energy

(DOE) that promotes energy

This product qualifies for ENERGY STAR

in the “default” settings and this is the

setting in which power savings will be

Changing the factory default picture

settings or enabling other features will

increase power consumption that could

exceed the limits necessary to qualify

for ENERGY STAR rating.

For more information on the ENERGY STAR program, refer to energystar.gov.

• To prevent possible hearing damage,

do not listen at high volume levels

• We recommend you switch off the

monitor when it is not in use for a

(CE Only applicable to the model of

CE Declaration of Conformity (English)

This device complies with the require-

ments set out in the Council Directive

on the Approximation of the Laws of the

Member States relating to Electromag-

netic Compatibility Directive (2014/30/

EU), Low-voltage Directive (2014/35/

This product has been tested and found

to comply with the harmonized stand-

ards for Information Technology Equip-

ment, these harmonized standards

published under Directives of Official

Journal of the European Union.

(Arabic) CE ةقباطم نعإ

(2009/125/EC), RoHS 지침 (2011/65/EU) 및

CE-samsvarserklæring (Norwegian)

ChínhthứccủaLiênminhchâuÂu.

Federal Communications Commission

(FCC) Notice (U.S. Only)

This equipment has been tested

and found to comply with the limits

for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These

limits are designed to provide

reasonable protection against

harmful interference in a residential

installation. This equipment

generates, uses and can radiate

radio frequency energy and, if not

installed and used in accordance

with the instructions, may cause

harmful interference to radio

However, there is no guarantee

that interference will not occur

in a particular installation. If this

equipment does cause harmful

interference to radio or television

reception, which can be determined

by turning the equipment off and

on, the user is encouraged to try to

correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving

• Increase the separation between the

equipment and receiver.

• Connect the equipment into an

outlet on a circuit different from that

to which the receiver is connected.

• Consult the dealer or an

experienced radio/TV technician for

Changes or modifications not

expressly approved by the party

responsible for compliance could

void the user's authority to operate

Use only RF shielded cable that was

supplied with the monitor when

connecting this monitor to a computer

To prevent damage which may result in

fire or shock hazard, do not expose this

appliance to rain or excessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.

FCC Compliance Statement

This device complies with Part 15 of the

FCC Rules. Operation is subject to the

following two conditions: (1) this device

may not cause harmful interference,

and (2) this device must accept any

interference received, including

interference that may cause undesired

Commission Federale de la

Communication (FCC Declaration)

EN55022 or EN55032 Compliance

(Czech Republic Only)

This device belongs to category B

devices as described in EN55022

or EN55032,unless it is specifically

stated that it is a Class A device on

the specification label .The following

applies to devices in Class A of EN55022

or EN55032(radius of protection up

to 30 meters). The user of the device

is obliged to take all steps necessary

to remove sources of interference to

telecommunication or other devices.

Není-li na typovém štítku výslovně

Pb Hg Cd Cr6+ PBBs PBDEs

Restriction on Hazardous Substances

This product complies with the “E-Waste

(Management) Rules, 2016” CHAPTER V, rule 16, sub-rule (1). Whereas New

Electrical and Electronic Equipment

and their components or consumables

or parts or spares do not contain

Lead, Mercury, Cadmium, Hexavalent

Chromium, polybrominated biphenyls

and polybrominated diphenyl ethers

beyond a maximum concentration

value of 0.1% by weight in homogenous

materials for lead, mercury, hexavalent

chromium, polybrominated biphenyls and

polybrominated diphenyl ethers and of

0.01% by weight in homogenous materials

for cadmium. except of exemptions set in

Schedule 2 of the Rule.

E-Waste Declaration for India

This symbol on the product or on its

packaging indicates that this product

must not be disposed of with your

other household waste. Instead it is

your responsibility to dispose of your

waste equipment by handing it over to

a designated collection point for the

recycling of waste electrical and electronic

equipment. The separate collection and

recycling of your waste equipment at the

time of disposal will help to conserve

natural resources and ensure that it is

recycled in a manner that protects human

health and the environment. For more

information about E -waste please visit

http://www.india.philips.com/about/

sustainability/recycling/index.page and to

know where you can drop off your waste

equipment for recycling in India please

contact on below given contact details.

Helpline number: 1800-425-6396 (Monday

to Saturday, 9 a.m. to 5:30 pm)

59, Maheswari Nagar, 1st Main

Road, Mahadevapura Post,

This apparatus is supplied with an

approved moulded 13A plug. To change

a fuse in this type of plug proceed as

1. Remove fuse cover and fuse.

2. Fit new fuse which should be a BS

1362 5A,A.S.T.A. or BSI approved

3. Retit the fuse cover.

If the fitted plug is not suitable for your

socket outlets, it should be cut off and

an appropriate 3-pin plug fitted in its

If the mains plug contains a fuse, this

should have a value of 5A. If a plug

without a fuse is used, the fuse at the

distribution board should not be greater

The severed plug must be

destroyed to avoid a possible

shock hazard should it be

inserted into a 13A socket

How to connect a plug

The wires in the mains lead are coloured

in accordance with the following code:

BLUE -“NEUTRAL”(“N”)

1. The GREEN&YELLOW wire must

be connected to the terminal in

the plug which is marked with

the letter "E" or by the Earth

symbol or coloured GREEN or

2. The BLUE wire must be connected

to the terminal which is marked with

the letter "N" or coloured BLACK.

3. The BROWN wire must be

connected to the terminal which

is marked with the letter "L" or

Before replacing the plug cover, make

certain that the cord grip is clamped

over the sheath of the lead - not simply

over the three wires.

4. Warranty Statement

Warranty Statement(English)

PHILIPS Monitor’s warranty period listed as below, for areas not covered in this table,

please follow their warranty statement.

Region Product Category Warranty Period

USA, Canada All Monitors 4 years

USA, Canada Refurbished monitor 90 days

Mexico All Monitors 3 years

Chile All Monitors 3 years

Peru All Monitors 3 years

Brazil EPEAT registered models as in www.epeat.net 3 year

China All Monitors 3 years

Monitors C, E lines 24 months

Monitors B, M, S, X, P, V lines 36 months

Arabic

ExS B, M, S, X, P, V rbs;m:UnIT½r 36 Ex

(Chinese Simplified)

(Chinese Traditional)

EPEAT registered models as in www.epeat.net

Monitor linee B, M, S, X, P, V 36 mesi

5. Spare Parts Service

Spare Parts Service (English)

Extending the lifetime of IT products is the most effective way to reduce their

environmental impact

Spare parts are not upgradeable, but repairable and/or replaceable.

Spare parts are available for use in the repair of EPEAT registered products (refer to

www.epeat.net ) for minimum 5 years after the point of sale or 2 years after the end of

production, whichever is later.

Spare parts are available for use in the repair of non-EPEAT registered products

for minimum 3 years after the point of sales or 1 year after the end of production,

Please refer to “Service Contact Information” section or www.philips.com/support for

further information.

Key Spare Parts List

Components or Assemblies Replaceable Repairable How to Replace or Repair

Connectivity cables Yes No

By hand without tool, but

please contact your dealer or

your local service center (via

www.philips.com/support)

for confirming the cables

specification when necessary.

External power supply

For replacing, please follow

above action. For repairing,

please just contact your local

service center (via www.

philips.com/support) for help

when necessary to avoid any

Please just contact your local

service center (via www.

philips.com/support) for help

when necessary to avoid any

Internal power supply

(1): only applicable for the models with external power supply.

(2): Internal power supply includes power circuit board assembly.

(3): System board includes keyboard,USB board etc., only applicable for the models

with related function.107

Serviço de peças de reposição (Brazilian Portuguese)

Extending the lifetime of IT products is the most effective way to reduce their

environmental impact.

Spare parts are not upgradeable, but repairable and/or replaceable.

Spare parts are available for use in the repair of EPEAT registered products (refer to

www.epeat.net ) for minimum 5 years after the point of sale or 2 years after the end of

production, whichever is later.

Spare parts are available for use in the repair of non-EPEAT registered products

for minimum 3 years after the point of sales or 1 year after the end of production,

Please refer to “Service Contact Information” section or www.philips.com/support for

further information.

Key Spare Parts List

(1): only applicable for the models with external power supply.

(2): Internal power supply includes power circuit board assembly.108

(3): System board includes keyboard,USB board etc., only applicable for the models

with related function.

Service van reserveonderdelen (Dutch)

Extending the lifetime of IT products is the most effective way to reduce their

environmental impact

Spare parts are not upgradeable, but repairable and/or replaceable.

Spare parts are available for use in the repair of EPEAT registered products (refer to

www.epeat.net ) for minimum 5 years after the point of sale or 2 years after the end of

production, whichever is later.

Spare parts are available for use in the repair of non-EPEAT registered products

for minimum 3 years after the point of sales or 1 year after the end of production,

Please refer to “Service Contact Information” section or www.philips.com/support for

further information.

Key Spare Parts List

(1): only applicable for the models with external power supply.

(2): Internal power supply includes power circuit board assembly.

(3): System board includes keyboard,USB board etc., only applicable for the models

with related function.

Ersatzteil-Service(German)

Extending the lifetime of IT products is the most effective way to reduce their

environmental impact

Spare parts are not upgradeable, but repairable and/or replaceable.

Spare parts are available for use in the repair of EPEAT registered products (refer to

www.epeat.net ) for minimum 5 years after the point of sale or 2 years after the end of

production, whichever is later.

Spare parts are available for use in the repair of non-EPEAT registered products

for minimum 3 years after the point of sales or 1 year after the end of production,

Please refer to “Service Contact Information” section or www.philips.com/support for

further information.

Key Spare Parts List

(1): only applicable for the models with external power supply.

(2): Internal power supply includes power circuit board assembly.

(3): System board includes keyboard,USB board etc., only applicable for the models

with related function.

Servizio ricambi(Italian)

Extending the lifetime of IT products is the most effective way to reduce their

environmental impact

Spare parts are not upgradeable, but repairable and/or replaceable.

Spare parts are available for use in the repair of EPEAT registered products (refer to

www.epeat.net ) for minimum 5 years after the point of sale or 2 years after the end of

production, whichever is later.

Spare parts are available for use in the repair of non-EPEAT registered products

for minimum 3 years after the point of sales or 1 year after the end of production,

Please refer to “Service Contact Information” section or www.philips.com/support for

(1): only applicable for the models with external power supply.

(2): Internal power supply includes power circuit board assembly.

(3): System board includes keyboard,USB board etc., only applicable for the models

with related function.

Servicio de piezas de repuesto (Spanish)

Extending the lifetime of IT products is the most effective way to reduce their

environmental impact

Spare parts are not upgradeable, but repairable and/or replaceable.

Spare parts are available for use in the repair of EPEAT registered products (refer to

www.epeat.net ) for minimum 5 years after the point of sale or 2 years after the end of

production, whichever is later.112

Spare parts are available for use in the repair of non-EPEAT registered products

for minimum 3 years after the point of sales or 1 year after the end of production,

Please refer to “Service Contact Information” section or www.philips.com/support for

further information.

Key Spare Parts List

(1): only applicable for the models with external power supply.

(2): Internal power supply includes power circuit board assembly.

(3): System board includes keyboard,USB board etc., only applicable for the models

with related function.113

Switzerland (Suisse)

Country Consumer care number Country Consumer care number

Country Consumer care number

(+86) 4009 555 666116

Contact Information for AP region:

Country Consumer care number Country Consumer care number

Australia (+61) 1300 360 386 Philippines (Pilipinas) (+63) 9175990545

Country Consumer care number Country Consumer care number

(+971) 4 88490742021 © TOP Victory Investments Ltd. All rights reserved.

Speci�cations are subject to change without notice.

This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd.,

and Top Victory Investments Ltd. is the warrantor in relation to this product.

Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.